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GE 2-9827A Answering Machine User Manual

1. INTRODUCTION Your GE Digital Answer Phone is designed to give you flexibility in use and high quality performance To get the most from your new telephone we suggest that you take a few minutes right now to read through this instruction manual If you have any questions or problems consult the Table of Contents the Trouble shooting Guide or the Index for the solution TABLE OF CONTENTS INSTALLATION AND SETUP wa 2 Berore You BEGIN 12 BATTERY INSTALLATION ing TABLETOP INSTALLATION wd WALL MOUNT INSTALLATION exa to eri eie buck pir Eran e 5 BATTERY EOW INDICATOR eee edere dere cot robe te rdc nde ety Ple deve 7 ANSWERING MACHINE SETUP eene 7 CHoosiNG RECORDING AN OUTGOING ANNOUNCEMENT 8 TELEPHONE OPERATION e enne enne nnn nnn nnn unnu nannan 9 FEAS H BUTTON MUTA 9 RREDIAI BUTTON ER a rie NE E A TEMPORARY TONE FEATURE MEMORY DIALING STORING A NUMBER IN Memory DiALING A NUMBER FROM MEMORY ANSWERING MACHINE OPERATION MESSAGE PLAYBACK ERASING MESSAGES DURING MESSAGE PLAYBACK enne nennen eene nnne nnn nnns nnn LEAVING A M EMO iiie ti neci techn CaLL ScREENING AUTO DISCONNECT SAVER FEATURE ree
2. 6 Plug one end of the handset cord into the handset and the other end into the unit Hang up the phone 7 Setthe PULSE TONE switch on the left side of the phone to TONE if you use touch tone service set it to PULSE if you have rotary service 8 Adjust the RINGER volume switch on the left side of the phone to the desired setting the phone will only ring with the ringer set to LO or HI 9 Adjust the ANSWERER volume switch on the right side of the phone to the desired setting NOTE Make sure that you have inserted the battery before installing the phone If you have not see p 3 for battery installa tion information 2 9827 US IBE 2 6 ANSWERER volume switch right side RINGER volume switch CD PULSE TONE switch 1 31 98 6 52 PM ENNENWMZI Low INDICATOR MESSAGES ANSWER ON When a battery has not been installed or needs indicator light to be replaced the BATT LOW indicator flashes rapidly ANSWERING MACHINE SETUP This section shows you how to set up your add d answering machine to receive incoming calls Before you begin the setup you must be sure the answerer is on 3 ANSWER ON TURNING ON THE ANSWERING MACHINE E O aem Press and hold the ANS ON button to turn the aoo Anis ON answering machine on and off the unit beeps me ANNQUNCE twice and a voice prompts functions on or 4 functions off
3. 52 PM INDEX A ANS ON button 7 Answering machine setup 7 Accessing answering machine from another location 15 Battery Installation 3 Battery safety precautions 3 BATT LOW indicator 7 C Care and maintenance 18 E ERASE button 13 Erasing messages 13 14 F FLASH button 9 H Handset 2 M Memo 14 Memory dialing storing a number 11 dialing a stored number 12 Message playback 13 Modularjack 2 Outgoing announcement 8 recording 8 reviewing 8 2 9827 US IBE2 19 P Parts checklist 2 Pulse rotary service 4 6 10 PULSE TONE switch 4 6 R REDIAL button 10 Remote access from another location 15 Review an outgoing announcement 8 REVIEW button 13 RINGER volume switch 4 6 S Security code 15 Service 18 Setup 2 7 SKIP button 13 STOP button 13 T Tabletop installation 4 Temporary tone feature 10 Time Day stamp settingup 7 Troubleshooting tips 16 Wall mount installation 5 19 1 31 98 6 52 PM LiMiTED WARRANTY What your warranty covers Any defect in materials or workmanship For how long after your purchase Two years The warranty period for rental units begins with the first rental or 45 days from date of shipment to the rental firm whichever comes first What we will do Provide you with a new or at our option a refurbished unit The exchange unit is under warranty for the remainder of the
4. NOTE Theunit takes approximately 10 ANS ON button secondsto emit the voice prompts functions on and or functions off When the answerer is on the MESSAGES ANSWER ON indicator lights When the day BATT LOW indicator light and time need to be set or the outgoing announcement needs to be recorded the MESSAGES ANSWER ON indicator light flashes rapidly SETTING THE Voice TiME Day Press and hold the DAY button to set the day of the week Press the HOUR button to set the hour a m or p m Press the MINUTE button to set the minute When you hold the MINUTE MINUTE button button it advances the time in HOUR button 5 minute increments DAY buta e Press and quickly release the DAY button to review the day time setting 2 9827 US IBE2 7 1 31 98 6 52 PM CHOOSING AN OUTGOING ANNOUNCEMENT OPTION The outgoing announcement is the announcement callers hear when they call you and your answering system picks up the call You can record a personalized outgoing announcement or use the default announcement that is programmed into the answering system USING THE DEFAULT ANNOUNCEMENT If you choose to use the default announcement callers will hear Please leave your message after the tone This announcement also serves as the default announcement when the answer ing system loses power and is completely reset unless you installed a 9 volt battery If you installed the batter
5. Unplug the telephone line from the modular jack on the wall 2 Open the battery compartment door with a flat tool 3 Insert a 9 volt alkaline battery not included as shown on the diagram inside the battery compartment 4 Snap battery compartment door into place NOTE When the battery needsto be replaced the BATT LOW indicator flashes BATTERY SAFETY PRECAUTIONS For your safety please follow these precautions Do not recharge disassemble mutilate wet or dispose of batteries in fire Keep batteries out of reach of children Replace with 9V battery only not included When replacing batteries be sure to unplug the phone line from the unit before opening the battery compartment door and inserting the batteries 2 9827 US IBE 2 3 1 31 98 6 51 PM 5 TABLETOP INSTALLATION ANSWERER volume switch RINGER volume switch l Plug the telephone line cord into PHONE LINE jack on the back of the unit and the other end into a modular jack RJ 11C 2 Plug the handset cord into the handset and into the telephone jack on the left side of the unit 3 Setthe PULSE TONE switch on the left side of the phone to TONE if you use touch tone service set it to PULSE if you have rotary service 4 Adjustthe RINGER volume switch on the left side of the phone to the desired setting the phone will only ring with the ringer set to LO or HI 5 Adjustthe ANSWERER volume
6. ado rcu ACCESSING THE ANSWERER FROM ANOTHER LOCATION eese eene ener nennen TROUBLESHOOTING TIPS q X CARE AND MAINTENANCE SERVICE LimrreD WARRANTY CAUTION FISKOFELECTIC SHOCK OF ELECTRIC SHOCK Mil T THE LIGHTNING CAUTION TO REDUCE THE THE EXCLAMATION POINT WITHIN THE WARNING TO PREVENT FIRE OR ELECTRICAL SHOCK HAZARD DO NOT EXPOSE THIS PRODUCT TO RAIN OR MOISTURE TO QUALIFIED SERVICE PERSONNEL THE PRODUCT SEE MARKING ON BOTTOM BACK OF PRODUCT 2 9827 US IBE2 1 1 31 98 6 51 PM Parts CHECKLIST Your package should contain the following items 5 Long handset cord Base unit Phone line cord AC power adapter 5 2399 INSTALLATION AND SETUP Your GE Digital Answer Phone can be mounted on the wall or placed on a counter top or table top After you decide which type of installation you want refer to the appropriate installation diagram Berore You BEGIN Mopu tar Jack REQUIREMENTS You need a USOC RJ 11C type modular jack similar to the one pictured here If you don t have a modular jack call your phone company to find out how to get one installed 2 9827 US IBE 2 2 1 31 98 6 51 PM BATTERY INSTALLATION In the event of a power loss the 9 volt alkaline battery backup enables the answerer to retain messages stored in memory the outgoing announcement and time day information 1
7. and you may have other rights which vary from state to state If you purchased your product outside the USA This warranty does not apply Contact your dealer for warranty information Model 2 9827A THOMSON CONSUMER ELECTRONICS 347A8329 0001 Rev 2 E S P O Box 1976 Indianapolis IN 46206 97 15 1997 Thomson Consumer Electronics Inc Printed in China Trademark s amp Registered Marca s Registerada s 2 9827 US IBE2 20 1 31 98 6 52 PM
8. message is playing you can do the following e Press PLAY STOP to stop message playback e Press and release REVIEW to restart the current message continue to press and release REVIEW to go to previous messages e Press and hold REVIEW to review current message e Press and release SKIP to go to the next message e Press and hold SKIP to fast forward through current message ERAsiNG DurinG PLAYBACK Press and release the ERASE button to erase the message that is playing NOTE Messages erased during playback cannot be restored 13 2 9827 US IBE 2 13 1 31 98 6 52 PM 5 ToraL ERASE You can erase all the messages from memory by pressing and holding the ERASE button when the unit is not playing messages the unit beeps to confirm the messages are erased Note that total message erase cannot be completed if there are any unplayed messages NOTE If you hear several high pitched beeps your answerer has not erased the messages because some of them or all of them have not been played You can restore messages erased this way by pressing the PLAY STOP button but only if you haven t activated any other answerer functions or received new messages after erasing the messages LEAVING A MEMO Leaving a memo is just like recording an outgoing announcement except you use the MEMO button instead of the ANNOUNCE button l Press and hold MEMO 2 When you
9. GER on the side of the a O EHES unit is set to LO or HI YS 1 Pickup the handset when the phone rings EEUU 2 Puthandset in cradle when finished with P O conversation acd FLAsH BUTTON 4 5 rog To activate custom calling services such as t7 8 9 call waiting or call transfer press the FLASH LA D k loe IE button instead of using the hook switch Custom calling services are provided by your local phone company FLASH button 2 9827 US IBE2 9 1 31 98 6 52 PM REDIAL BUTTON Redial the last number you called by pressing the REDIAL button after you get a dial tone NOTE Your phone s memory retains the last phone number you dialed as many as 32 digits If you pressed any numbers after ERASE MESSAGES ANSWER ON PLAY STOP dialing the phone number for example T oae when accessing a voice menu system those MEMO ANS ON numbers are also redialed BATT LOW MIC ANNOUNCE o FLASH REDIAL STORE MEMORY DIAL TEMPORARY T ONE FEATURE The temporary tone feature enables a pulse phone to temporarily change to a tone phone People with pulse tone rotary service would use this feature in order to access voice infor mation that requires touch tone service such as getting information from a local bank or using a voicemail system To use temporary tone 1 Dial the number of the service To
10. e TONE PULSE is set to correct position Unplug the phone wait 30 seconds and plug the phone back in Can t dial out Check RINGER VOLUME Could have too many phones on one line See FCC information regarding REN Phone doesn t ring Light and tone feedback This is normal as power is fluctuating with flutter when dialing in phone outpulsing pulse mode Can t be heard by Make sure phone cord is securely plugged in other party Memory dialing Make sure you entered numbers correctly problems See Memory Dialing 16 2 9827 US IBE2 16 1 31 98 6 52 PM ANSWERING MACHINE PROBLEM Can t hear messages Time Day Stamp stuck at 1 a m Monday Answers on 10th ring Incoming messages are incomplete Won t respond to commands when you call machine from another location Answer function operates erroneously or not at all 2 9827 US IBE 2 17 5 SoLuTION EXPLANATION Adjust answerer volume p 4 Set the time day clock p 7 Make sure answerer is turned on Memory is full Play messages and erase them p 14 Was an extension phone picked up while the caller was leaving a message Memory is full You accidentally pressed the PLAY STOP button during playback and stopped the message Must use a tone dial phone Must enter correct security code p 15 Did the unit hang up If you take no action for a period of time it automati cally hangs up Unplug the po
11. hear a beep continue holding MEMO and leave your message 3 Release MEMO when you finish your message The memo is included in the message count represented by the number of times the MESSAGES ANSWER ON indicator light flashes CALL SCREENING Auto DISCONNECT Because the answerer automatically stops recording when an extension phone is picked up Auto Disconnect feature you can screen incoming calls Listen as the caller leaves a message and pick up the handset or any extension phone if you want to talk to that caller Memory FuLL When the memory is full you must erase old messages so that there is room in the memory for new messages If the memory is full the unit answers on the 10th ring and the MESSAGES ANSWER ON light flashes rapidly When using the remote access feature you can enter your security code and then access your messages NOTE The unit answers on the 10th ring when it is turned off or the memoryis full To access the answerer enter the 3 digit security code after the beep If memory is full play messages and erase some of them to restore memory If the answerer is off press 6 to turn it on 14 2 9827 US IBE 2 14 1 31 98 6 52 PM NN ACCESSING THE ANSWERER FROM ANOTHER LOCATION You can access your answering machine from a touch tone phone by entering the three digit security code after you hear the announcement The security code is located on the underside of
12. ne button REDIAL button 2 Press the tone button after you have connected to the service in order to enable touch tone dialing 3 When you hang up the phone automati cally returns to pulse dialing mode 10 2 9827 US IBE 2 10 1 31 98 6 52 PM Memory DIALING Store as many as 10 numbers in memory for easy dialing Numbers can be stored in the numbered keys 0 9 STORING A NUMBER IN MEMORY l Pick up the handset ERASE 2 Press STO RE x Pr RE 3 Dial the number to be stored Q 4 Press STORE followed by a Memory S Location 0 9 on the keypad o CJ 5 Write the phone number on the memory directory located in the cradle area of the base under the plastic cover ApbpiNG A PAUSE ro THE DIALING SEQUENCE Use the REDIAL button to insert a pause in the dialing sequence when storing a number for example when you must dial 9 to get an outside line or enter codes to access your bank s infor mation line Press REDIAL at the point in the dialing sequence in which a pause is required For example if you want to add a pause to the STORE button dialing sequence when storing a number in memory because you must dial 9 to get an outside line l Pickup the handset 2 Press STORE 3 Press 9 4 Press REDIAL to add a pause and then dial the phone number to be stored in memory 5 Press STORE followed by a Memory Location 0 9 on the ke
13. original product s warranty period How to make a warranty claim Properly pack your unit Include any cables etc which were originally provided with the product We recommend using the original carton and packing materials Include in the package evidence of purchase date such as the bill of sale Also print your name and address and a description of the defect Send standard UPS or its equivalent to Thomson Consumer Electronics Inc Product Exchange Center 32 Spur Drive El Paso Texas 79906 Pay any charges billed to you by the Exchange Center for service not covered by the warranty A new or refurbished unit will be shipped to you prepaid freight What your warranty does not cover Customer instruction Your Owner s Manual provides information regarding operating instruc tions and user controls For additional information ask your dealer Installation and set up service adjustments Batteries Damage from misuse or neglect Products which have been modified or incorporated into other products Products purchased or serviced outside the USA Acts of God such as but not limited to lightning damage Product Registration Please complete and mail the Product Registration Card packed with your unit It will make it easier to contact you should it ever be necessary The return of the card is not required for warranty coverage How state law relates to this warranty This warranty gives you specific legal rights
14. switch on the right side of the phone to the desired setting 6 Plug the AC power adapter into the phone and into an AC outlet NOTE Onlyusethe Thomson 5 2399 AC adapter that came with thisunit Using other adapters may damage the unit NOTE Make sure that you have inserted the battery before installing the phone If you have not see p for battery installation information 2 9827 US IBE2 4 1 31 98 6 51 PM Wa ct Mount INSTALLATION Your phone can be mounted on a wall phone plate not included Before you mount the phone on the wall write down the 3 digit security code that is on the underside of the phone You need to know this code in order to pick up your mes sages from another phone 1 Rotate the handset hook one half turn 2 Plug one end of the telephone line cord into the jack marked PHONE LINE on the back of the unit Wrap the excess cord around the plastic tabs Plug the other end of the telephone line cord into a modular wall jack 3 Attach the wall mount bracket by turning the T shaped bracket upside down as pictured Then put the tabs at the bottom of the bracket into the matching slots near the bottom of the unit and snap the top tab into place 4 Plug the AC adapter into the back of the phone and into an AC outlet 2 9827 US IBE2 5 1 31 98 6 51 PM 5 Slip the mounting holes over the wall plate posts and slide the unit down firmly into place
15. wer cord from the back of the unit and plug it back in to reset the answerer 17 1 31 98 6 52 HENNENWMZI CARE AND MAINTENANCE To keep your GE telephone working and looking good follow these few simple guidelines Avoid putting the phone near heating appliances and devices that generate electrical noise i e motors fluorescent lamps e Phone should not be exposed to direct sunlight or moisture e Avoid dropping the handset and other rough treatment e Clean telephone with a soft cloth Remember to first unplug the phone from the wall outlet e Never use a strong cleaning agent or abrasive powder as this will damage the finish e Retain the original packaging for future use SERVICE The FCC requires this product be serviced only by the manufacturer or its authorized service agents In accordance with FCC requirements changes or modifications not expressly approved by Thomson Consumer Electronics could void the user s authority to operate this product For instructions on how to obtain service refer to the warranty included in this guide or call customer service s telephone number 800 448 0329 Attach your sales receipt to the booklet for future reference or jot down the date this product was purchased or received as a gift This information will be valuable if service should be required during the warranty period Purchase date Store Name 18 2 9827 US IBE2 18 1 31 98 6
16. y and recorded a personalized outgoing announcement your answerer does not default to this announcement because your personalized outgoing announcement is retained in memory by the battery power If you recorded a personalized outgoing announcement and then decide that you want to use the default announcement instead press the ANNOUNCE button and release it within 1 second after the unit beeps RECORDING A PERSONALIZED OUTGOING ANNOUNCEMENT When recording your outgoing announcement you should be about 9 inches from the MIC located on the front of the unit and eliminate as much back ground noise as possible 1 Press and hold the ANNOUNCE button 2 Begin talking after you hear the tone 3 Release the ANNOUNCE button when you re finished talking SAMPLE OUTGOING ANNOUNCEMENT Hi this is use your name here can t answer the phone right now so please leave your number and a brief message after the tone and I ll get back to you Thanks REVIEWING THE OUTGOING ANNOUNCEMENT You can review the outgoing announcement by pressing and quickly releasing the ANNOUNCE button NOTE You can stop the outgoing announcement by pressing STOP while the announcement is playing 8 2 9827 US IBE 2 8 1 31 98 6 52 PM TELEPHONE MakiNG A CALL _ 1 Pick up the handset to get a dial tone 2 Dial the number UM REcEIVING A CALL vss ANSWER Make sure that the RIN
17. your telephone l Dialthe phone number for the answering machine 2 Enter the 3 digit security code after you hear the tone 3 Follow the voice menu instructions to perform the answerer functions The remote feature enables you to perform the following functions To Press this Button Play message 1 Repeat message Play previous message Stop message playback Erase message 8 while messages are playing 7 3 0 Skip message 9 5 6 8 7 2 while messages are playing while messages are playing while messages are playing while messages are playing Turn answerer off Turn answerer on Record new announcement Leave a message Play outgoing announcement TIP You can bypassthe outgoing announcement by pressing any numbered key on the keypad while the announcement is playing Then after the beep you can enter your security code to access the answering machine SAVER FEATURE If you call to retrieve messages and there are no saved messages or new messages the unit answers on the 5th ring If there are new messages the unit answers on the 2nd ring If you re calling long distance or from a pay phone to pick up your messages you can hang up after 3rd ring and save the cost of the call 15 2 9827 US IBE 2 15 1 31 98 6 52 PM TROUBLESHOOTING TIPS TELEPHONE PROBLEM SoLuTION EXPLANATION No dial tone Check hook switch to make sure it pops up Make sur
18. ypad MEMORY DIAL button 11 2 9827 US IBE2 11 1 31 98 6 52 PM ENNENSWMZI CHANGING A STORED NuMBER Change a stored number by replacing it with a different number see Storing a Number in Memory Be sure to update your memory directory when you change numbers DIALING A NUMBER FROM MEMORY You can dial numbers from memory when using the handset When you get a dial tone press the MEMORY DIAL button followed by the Memory Location 0 9 for the number you want to dial CAUTION If you make test calls to emergency numbers remain on the line and explain the reason for the call Also make these calls in off peak hours such as early morning or late evening 12 2 9827 US IBE2 12 1 31 98 6 52 PM 5 ANSWERING MACHINE OPERATION This section discusses the buttons and features on the answering machine ERASE button REVIEW button PLAY STOP button SKIP button MEMO button ANS ON button ANNOUNCE button MIC MESSAGE PLAYBACK The MESSAGES ANSWER ON indicator light lets you know when somebody has left a message When you have new messages the light blinks If you have old messages that have not been erased the light stays on To hear messages press and release the PLAY STOP button Incoming messages are limited to 3 minutes each Press and hold PLAY STOP for 2 seconds to hear only new messages If no new messages old messages will play While a

GE 2-9827A Answering Machine User Manual

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