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GE 28851 Cordless Telephone User Manual

1. NOTE The maximum recording time for each message is 3 minutes and the total recording time of this unit is 12 minutes Leaving a Message Memo Use the memo feature to leave a message 1 Press and hold the memo button 2 Begin speaking after you hear RECORD MESSAGE and start tone 3 Release the memo button when you are finished recording the memo NOTE Maximum recording time for memo is 3 minutes 44 Screening Calls from the Base 1 When the answering system answers the call listen while the caller leaves a message to determine who is calling 2 To speak to the caller pick up the handset and press the TALK or SPEAKER button The answering system automatically stops recording when you activate the handset or pick up an extension phone TIP Make sure the volume on the base is set loud enough to hear your incoming calls Message Playback The message counter lets you know when you have messagels or new message s To play the messages press the PLAY STOP button While a message is playing you may do the following e Press the corresponding PLAY STOP button to stop the message playback e Press and release speed button to listen to the message playback at half of its normal speed Press again to cancel and return to standard playback mode e Press and release the repeat button to restart the current message e Press and release the repeat button twice to go to the previous message e Press and re
2. 47 Accessing the Answering System from Another Location You can access your answering system from any touch tone phone by entering your 3 digit security code during the playing of outgoing announcement or after you hear the outgoing announcement 1 Dial the telephone number to which the answering system is connected 2 While the outgoing announcement is playing enter the security code 123 OR After the announcement has played and you hear a tone enter security code 123 3 Follow the voice menu to use the answering system s remote functions The remote feature lets you perform the following functions To Press this button Review message 1 Play back messages 2 Stop message playback 2 Erase message 0 during message playback Skip message 3 Turn off on answerer 4 Review voice menu options 7 48 Memory Full When the answering system memory is full the system answers after 10 rings beeps and waits for you to enter the 3 digit security code If you don t enter the security code within 8 seconds the phone hangs up You should erase some messages so the answering system can record new messages NOTE The unit also answers after the 10th ring if it is turned off To access the answering system enter your 3 digit security code Belt Clip and Optional Headset Connecting the Belt Clip 1 To attach the belt clip insert the sides of the belt clip into the slots on each side of the handset 2 Snap the end
3. It is designed to be connected to a compatible modular jack that is also compliant See installation instructions for details Notes e This equipment may not be used on coin service provided by the telephone company e Party lines are subject to state tariffs and therefore you may not be able to use your own telephone equipment if you are on a party line Check with your local telephone company e Notice must be given to the telephone company upon permanent disconnection of your telephone from your line e If your home has specially wired alarm equipment connected to the telephone line ensure the installation of this product does not disable your alarm equipment If you have questions about what will disable alarm equipment consult your telephone company or a qualified installer US Number is located on the cabinet bottom REN Number is located on the cabinet bottom 2 Rights of the Telephone Company Should your equipment cause trouble on your line which may harm the telephone network the telephone company shall where practicable notify you that temporary discontinuance of service may be required Where prior notice is not practicable and the circumstances warrant such action the telephone company may temporarily discontinue service immediately In case of such temporary discontinuance the telephone company must 1 promptly notify you of such temporary discontinuance 2 afford you the opportunity to correct the situation and 3
4. Battery Safety Precautions e Donot burn disassemble mutilate or puncture Like other batteries of this type toxic materials could be released which can cause injury e To reduce the risk of fire or personal injury use only the Nickel metal Hydride battery listed in the User s Guide e Keep batteries out of the reach of children e Remove batteries if storing over 30 days NOTE The RBRC seal on the battery used in your Thomson Inc product indicates that we are participating in a program to collect and recycle the rechargeable battery or batteries For more information go to the RBRC web site at www rbrc org or call 1 800 8 BATTERY or contact a local recycling center 50 Display Messages The following messages shows the status of the phone provides Caller ID information or helps you set up and use your phone ANSWERER REMOTE ACCESS ANSWERING CALL BLOCKED NUMBER CHARGING DELETE ALL DELETE CALL ID DELETE DUPLICATE NUMBER END OF LIST ENTER NAME ENTER TEL NUMBR Le HANDSET NAME HANDSET NEEDS ndicates the answering system is being accessed remotely ndicates the answering system is answering the incoming call ndicates the person is calling from a number which is blocked from transmission ndicates the handset needs to charge for a period of time before it can resume normal function Prompt asking if you want to erase all CID records Prompt asking if you want to erase the C
5. inform you of your right to bring a complaint to the Commission pursuant to procedures set forth in Subpart E of Part 68 FCC Rules and Regulations The telephone company may make changes in its communications facilities equipment operations or procedures where such action is required in the operation of its business and not inconsistent with FCC Rules and Regulations If these changes are expected to affect the use or performance of your telephone equipment the telephone company must give you adequate notice in writing to allow you to maintain uninterrupted service Interference Information This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 This device must accept any interference received including interference that may cause undesired operation This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation Privacy of Communications may not be ensured whe
6. or 4 button to scroll to the KEY TONE sub menu Press mute menu OK program button to enter the menu The screen displays SET KEY TONE 10N 2 OFF Use the touch tone pad on the handset to select 1 or 2 or use the CALLER ID VOLUME w or a button to scroll to your selection 1ON is the default setting Press the mute menu OK program button to confirm and the screen displays the key tone setting 27 Set Day Time From the Handset Setup Menu 1 Press the CALLER ID VOLUME or 4 button to scroll to the SET DAY TIME sub menu Press mute menu OK program button to enter the menu The screen displays SET DAY MONDAY MONDAY is default setting Press the CALLER ID VOLUME or 4 button to select from MONDAY to SUNDAY Press mute menu OK program button to confirm your selection and advance SET TIME sub menu Use the number keys to enter the current hour and minute then use the pause button to select AM or PM Press the mute menu OK program button to save your selection You will hear a confirmation tone and the screen displays the current time Equalizer This feature lets you to adjust the audio quality From the Handset Setup Menu 1 2 3 28 Press the CALLER ID VOLUME or 4 button to scroll to Equalizer Press the mute menu OK program button to enter the menu Use the CALLER ID VOLUME or button to scroll to desired selection The default is Natural Press the mute menu OK program button to save your se
7. or number s 8 Press the mute menu OK program button again to save your selection The screen displays ENTER TEL NUMBER 9 Use the touch tone pad to enter the telephone number up to 20 digits including pauses and press the mute menu OK program button to confirm The records are stored alphabetically in the phonebook Inserting a Pause in the Dialing Sequence of a Stored Number Press the pause button on the handset s touch tone pad to insert a delay in dialing sequence when a pause is needed to wait for a dial tone for example after you dial 9 for an outside line or to wait for a computer access tone Each pause counts as one digit in the dialing sequence Do PrPNN Pr 20 Edit Records OVN LEE GN RER 8 Make sure the phone is OFF not in TALK model Press the mute menu OK program button to go to the main menu Press CALLER ID VOLUME v or a button to scroll to PHONEBOOK Press mute menu OK program button to enter PHONEBOOK menu Use the CALLER ID VOLUME v or 4 button to scroll to EDIT RECORDS Press the mute menu OK program button to confirm display will show the records Use the CALLER ID VOLUME or 4 button or key in alphabet to move to desired record press mute menu OK program button to confirm The screen displays ENTER NAME Repeat Steps 7 through 9 in Add Records section Delete Records DIO TRINE Make sure the phone is OFF not in TALK model Press the mute menu OK program button to g
8. In order to use this unit s Voice Mail Waiting Indicator VMWI feature you must subscribe to this service from your phone company The VMWI indicator on the top of the handset flashes when you receive a new message from your service provider Also it serves as a Visual Ringer function It will flash when there is an incoming call 32 Speakerphone Operation NOTE If you are using the speakerphone remain close to handset so the party you are speaking to can hear you If you are using the handset and want to switch to the speakerphone press the SPEAKER button press END cancel to end conversation If you are using the speakerphone and want to switch to the handset press the TALK button press END cancel again to end conversation Making a Call 1 Press the TALK or SPEAKER button Dial the desired number OR Dial the number first then press the TALK or SPEAKER button OR Press the CALLER ID VOLUME or a button to select the desired record then press the TALK or SPEAKER button 2 When finished press the END cancel button to hang up NOTE You may enter up to 25 pre dial digits NOTE If you want to delete the pre dial number you entered press the delete intercom conf button until all of the digits are erased Answering Calls 1 When the phone rings press the SPEAKER button on the handset OR Pick up the handset and press the TALK button 2 When finished press END cancel button to hang up NOTE Adjust the han
9. PAUSE IN THE DIALING SEQUENCE OF A STORED NUMBER ssssesssssssesessssseessesssee 20 EDIT RECORDS susie sssc ducessctueceassacssssaeccosssecesncbece 21 DELETE RECORDS scssssessssssssesssscesseesseessnecsseees 21 IGNORE THE INCOMING CALL Room Monitor APPLICABLE ONLY WITH ADDITIONAL HANDSETS ssessssssesesssseeeessssees 22 SET ALARM CLOCK ccsssesssessssesssecsssscsseceseessseesse 23 HANDSET SETUP LANGUAGE HANDSET NAME a RINGER TONE neei ias RINGER VOLUME sccsssessssesssecsseceseeesseeese VIP MELODY ros cessssyedscssscsssrteccesasscesteoecs STORING VIP MELODY c csecsssesssseseseeesees 26 CHANGING A STORED VIP Metopy Recorp 27 Reviewinc AND DELETING STORED VIP SET Dav Time EQUALIZER AREA GODE scsscesvesccssceveseuvavsssenvescessanaconttnte TONE PULSE piaia REGISTRATION De REGISTRATION GLOBAL DE REGISTRATION mt DEFAULT SETTING esscessescsseccsscssecsseeesseeese TELEPHONE OPERATION cscesccescsscessessceasenses HANDSET RR VMWI VisuaL RINGER INDICATOR ON HANDSET serovorvevsversernvsressersssenssersserssseesserns 32 SPEAKERPHONE OPERATION rsvvssssssssssssssssssssssssssss 33 MAKING A CALL ANSWERING CALLS IGNORE THE INCOMING CALL Table of Contents CALL TIMER AUTO STANDBY is RINGER VOLUME SHORTCUT ssssseessssseeeeseeee 34 FLASH CALL WAITING vesesessesscscssssssssssssssssssssese 34 LAST NUMBER REDIAL scss
10. Records Recording the Outgoing Announcement Registration Remote Access Review Records Reviewing and Choosing the Announcement Reviewing And Deleting Stored VIP Melody Record Reviewing CID Records Ringer Tone Ringer Volume Ringer Volume Shortcut Rings to Answer Room Monitor S Screening Calls from the Base Screening Calls from the Handset Security Code Set Alarm Clock Set Day Time 35 36 36 19 19 19 37 39 W ON ON FF 45 47 16 23 28 Index Set Prompt Language 15 Troubleshooting Guide 54 Speaker Volume 16 Two Way Calling 39 Speakerphone Operation 33 Standby Screen 19 U 41 Using Intercom with External Storing CID Records In CID Memory Telephone Colls 39 Storing CID Records in Internal Memory 42 Storing VIP Melody 26 V T VIP Melody 26 Tabset tonen 5 Visual Indicators 32 Me i VMWI Visual Ringer Indicator on Handset 32 Telephone Jack Requirements 3 Voice Instruction 17 Telephone Operation 32 Telephone Solutions 54 W Three Way Calling 39 Warranty Assistance 63 Tone Pulse 29 Transferring External Calls to Other Handsets 40 Accessory Information Handset Replacement Battery AC Power adaptor Belt Clip Headset 5 2425 Accessory Handset w Charge Cradle 28801 To place order have your Visa MasterCard or Discover Card ready and call toll free 1 800 338 0376 A shipping and handling fee will be charged upon ordering We are required by law to collect appropriate
11. cloth or an eraser e See solutions for No dial tone on previous page e Replace the battery 54 Memory dialing doesn t work e Did you program the memory location keys correctly e Did you follow proper dialing sequence Unit locks up and no communication between the base and cordless handset e Unplug the power adaptor from the electrical outlet and the back of the base Remove the handset battery Wait for 30 seconds and plug the power adaptor back into the base and electrical outlet Reconnect the battery and charge for 16 hours Caller ID Solutions No Display e Charge the battery for 16 hours Or replace the battery e Make sure the unit is connected to a non switched electrical outlet Disconnect the power adaptor from the base and reconnect it Caller ID Error Message e The unit displays this message if it detects anything other than valid Caller ID information during the silent period after the first ring This message indicates the presence of noise on the line No Caller ID e You must be subscribed to the standard Name Number Caller ID service from your local telephone company to receive CID information Battery Solutions If you experience any of the following problems even after recharging the battery you may need to replace the battery pack e Short talk time e Poor sound quality e Limited range e Charge indicator fails to turn on 55 Answering System Solutions Ca
12. covers e Defects in materials or workmanship For how long after your purchase e One year from date of purchase The warranty period for rental units begins with the first rental or 45 days from date of shipment to the rental firm whichever comes first What we will do e Provide you with a new unit The exchange unit is under warranty for the remainder of the original product s warranty period How you get service e Properly pack your unit Include any cables etc which were originally provided with the product We recommend using the original carton and packing materials Proof of purchase in the form of a bill of sale or receipted invoice which is evidence that the product is within the warranty period must be presented to obtain warranty service For rental firms proof of first rental is also required Also print your name and address and a description of the defect Send via standard UPS or its equivalent to Thomson Inc 11721 B Alameda Ave Socorro Texas 79927 Insure your shipment for loss or damage Thomson Inc accepts no liability in case of damage or loss A new unit will be shipped to you freight prepaid What your warranty does not cover Customer instruction Your Owner s Manual provides information regarding operating instructions and user controls Any additional information should be obtained from your dealer Installation and setup service adjustments Batteries Damage from misuse or n
13. in another remote location The security code is required for remote access and it prevents unauthorized access to your answering system From the Answerer menu 1 Press the CALLER ID VOLUME 4 or v button to scroll to the SECURITY CODE sub menu 2 Press mute menu OK program button to enter the menu The screen displays SECURITY CODE 123 3 Use the touch tone pad to enter your new 3 digit security code The default setting is 123 4 Press the mute menu OK program button to confirm You will hear a confirmation tone and the screen displays the new security code NOTE If you make a mistake use the delete intercom conf button to delete the security code and begin again Speaker Volume Use the volume or v buttons to adjust speaker volume on the base to a comfortable level L1 is the minimum speaker volume and L5 is the maximum 16 Voice Instruction If you need additional assistance press the repeat button in standby mode and follow the voice instructions Recording the Outgoing Announcement For best results when recording you should be about nine inches from the microphone and eliminate as much background noise as possible You may record an outgoing announcement in the answerer or choose the default for your current outgoing announcement 1 Make sure the answering system is ON 2 Press and hold the announce button until the speaker announces RECORD ANNOUNCEMENT AFTER TONE Begin speaking after you hear the
14. prompt to alert the user 5 Press CALLER ID VOLUME vw or 4 button to view the records from memory to be selected as VIP 6 Press mute menu OK program button to confirm and then display VIP MELODY 01 to wait for the melody tone selection 7 Press CALLER ID VOLUME v or 4 button to select from melody 01 to melody 10 a testing tone is generated while making melody selection 26 8 Press mute menu OK program button to confirm NOTE If the desired number record was previously stored in any one of the ten VIP melody records The screen displays DUPLICATE NUMBER Changing a Stored VIP Melody Record Use the Storing VIP Melody procedure to change the number of a selected record and replace the old phone number with new phone number When the screen displays REPLACE VIP you must press mute menu OK program button on the handset to confirm replacement Reviewing And Deleting Stored VIP Melody Record From the Handset Setup Menu I 2 Press the mute menu OK program button to enter to VIP MELODY menu Use the CALLER ID VOLUME or 4 button to scroll to the desired VIP Melody Record If you want to delete the information press the delete intercom conf button on the handset while the entry displays The display show DELETE VIP Press delete intercom conf again to confirm You will hear a confirmation tone and the screen displays VIP DELETED Key Tone From the Handset Setup Menu 1 Press the CALLER ID VOLUME
15. until the screen displays DELETE ALL Press delete intercom conf button to erase all of the current CID records The screen displays DELETED followed by NO CALLS NOTE Press the END cancel button to return to the standby mode without deleting any CID records 43 Answering System Operation This section discusses the buttons and features on the answering system Message Counter Indicator The message counter gives you a numeric display of how many messages you have The new message indicator flashes to indicate you have new messages See below for the details a Message counter has a number displayed without flashing No new messages Shows total number of old messages b Message counter has a flashing number displayed There are new messages Shows total number of old and new messages c Message counter has bars Answerer is off d Message counter has an F flashing on the display Memory is full e Message counter has a CL flashing on the display Clock is not set since power up or after power failure f Message counter has six horizontal bars flashing on the display MEMO recording g Message counter has a An flashing on the display Answering incoming calls and recording an incoming call h Message counter has LA The answering system is being accessed remotely NOTE While the messages are playing the message counter will display the messages in the order they were received
16. v buttons ma charge in use voicemail gt gt D N D do not announce disturb button button button speaker charge in use conf int button voicemail conference indicator intercom om a button off button tone button 11 Installing the Phone Installing the Handset Battery NOTE You must connect the handset battery before use CAUTION To reduce the risk of fire or personal injury use only the Thomson Inc approved Model 5 2814 Nickel metal Hydride battery Ni MH which is compatible with this unit 1 Locate battery and battery door which are packaged together inside a plastic bag and are separate from the handset 2 Locate the battery compartment on the back of the handset 3 Plug the battery pack cord into the jack inside the compartment NOTE To ensure proper battery installation the connector is keyed and can be inserted only one way BATTERY PRESS DOWN FIRMLY 4 Insert the battery pack 5 Close the battery compartment by pushing the door up until it snaps into place 12 Base Station 1 Choose an area near an electrical outlet and a telephone wall jack RJ11C and place your cordless telephone on a level surface such as a desktop or tabletop or you may mount it on the wall 2 Plug one end of the telephone line cord into the TEL LINE jack on the back of the base and the
17. ID record showing on the display Prompt asking if you want to erase one of the 50 records stored in the phone s memory Under VIP melody feature if the desired number record was selected in any one of TEN VIP melody records before the screen displays DUPLICATE NUMBER Indicates that there is no additional information in CID memory Prompt telling you to enter a name in one of the 50 memory locations Prompt telling you to enter a telephone number in one of the 50 memory locations Indicates call or calls which have not been reviewed Prompt telling you to enter the user name for the registered handset Indicates you must register a non 51 REGISTRATION INCOMPLETE DATA LINE IN USE LONG DISTANCE LOW BATTERY NEW VOICE MAIL CALL SCREENING MSG WAITING OFF NEW CALL XX NO CALLS NO USER MEMORY OUT OF RANGE PAGING or PAGING FROM 52 registered handset prior to use Caller information is interrupted during transmission or the phone line is excessively noisy Indicates no CID information was received you are not subscribed to CID service or CID service is not working Displays on handset while the line is in use ndicates CID record is from a long distance call ndicates the battery needs to be charged ndicates voice mail has not been retrieved from service provider ndicates you may use the handset to screen calls before answering the call ndicates voice mail has been retri
18. Model 28851 Series DECT 6 0 Cordless Handset Speakerphone Answering System User s Guide Your new GE telephone system is EXPANDABLE up to a total of 6 handsets by purchase of optional Model 28801 handset with charge cradle or 28108 speaker box Equipment Approval Information Your telephone equipment is approved for connection to the Public Switched Telephone Network and is in compliance with parts 15 and 68 FCC Rules and Regulations and the Technical Requirements for Telephone Terminal Equipment published by ACTA 1 Notification to the Local Telephone Company On the bottom of this equipment is a label indicating among other information the US number and Ringer Equivalence Number REN for the equipment You must upon request provide this information to your telephone company The REN is useful in determining the number of devices you may connect to your telephone line and still have all of these devices ring when your telephone number is called In most but not alll areas the sum of the RENS of all devices connected to one line should not exceed 5 To be certain of the number of devices you may connect to your line as determined by the REN you should contact your local telephone company A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA A compliant telephone cord and modular plug is provided with this product
19. OR MOISTURE SEE MARKING ON BOTTOM BACK OF PRODUCT Table of Contents EQUIPMENT APPROVAL INFORMATION INTERFERENCE INFORMATION z HEARING Aio Compatisiuity HAC 00008 LICENSING scsvccasssscessustenctnecesesoasencsstescesstceceses FCC RF Rapiation Exposure STATEMENT 4 INFORMATION FOR DECT Proobuct 4 TABLE OF CONTENTS 5 INTRODUCTION wel BEFORE YOU BEGIN sscssccsscescesesscescesesseees 7 PARTS CHECKLIST ssstesscsesevcecossessntscccsentaaraiencsnces 7 8 9 9 9 TELEPHONE Jack REQUIREMENTS w INSTALLATION DIGITAL SECURITY SYSTEM deg IMPORTANT INSTALLATION GUIDELINES ssnvorrrvsr00e HANDSET LAYOUT sonenneennennesnnenesnnennesnsennesnsee 10 Base LAYOUT INSTALLING THE PHONE INSTALLING THE HANDSET BATTERY BASE STATION saannissa RERS 13 ANSWERING SYSTEM SETUP ssccscessesscesseesees 14 ANSWERER cssccssessssecsssecssecssecesscsssscssecessecsscesess 14 HANDSET Access Set PROMPT LANGUAGE RINGS TO ANSWER MESSAGE LERT ersrsonsrersverssserssersssenssessseesssensser 16 SECURITY GODE paserinan 16 SPEAKER VOLUME Voice INSTRUCTION RECORDING THE OUTGOING ANNOUNCEMENT 17 REVIEWING AND CHOOSING THE ANNOUNCEME 17 GOOG411 PROGRAMMING THE TELEPHONE STANDBY SCREEN 19 PROGRAMMING FUNCTIONS ssessssessseesseeesseees 19 PHONE BOOK zics tisasari 19 REVIEW RECORDS ciuin seniii 19 ADD RECORD Sirp nanita 20 INSERTING A
20. OTE If you make a mistake use the delete intercom conf button to backspace and delete one character at a time Press the mute menu OK program button to save your name You will hear a confirmation tone and the screen displays the handset name Ringer Tone You may choose from ten different ringer tones and ten different melodies From the Handset Setup Menu 1 Press the CALLER ID VOLUME or button to scroll to the RINGER TONE sub menu Press mute menu OK program button to enter the menu The screen displays SET RINGER TONE 01 01 is default setting Use the CALLER ID VOLUME or 4 button to scroll to the desired setting 1 through 201 You will hear a sample of the ringer tone melody you select Press the mute menu OK program button to save your selection You will hear a confirmation tone and the screen displays the selected ringer tone NOTE You must have the Ringer Volume set to ON for ring tone to signal an incoming call Ringer Volume From the Handset Setup Menu 1 Press the CALLER ID VOLUME or 4 button to scroll to the RINGER VOLUME sub menu Press mute menu OK program button to enter the menu The screen displays SET RINGER LEVEL 5 Use the CALLER ID VOLUME vw or 4 button to scroll to your selection LEVEL 5 is the default setting Press the mute menu OK program button to save your selection You will hear a confirmation tone and the screen displays the new volume setting NOTE If you turn the ringe
21. Telephone Solutions No dial tone e Check or repeat installation steps Make sure the base power cord is connected to a working electrical outlet Make sure the telephone line cord is connected to the base and the wall jack e Connect another phone to the same jack If it doesn t work the problem might be your wiring or local service e The handset may be out of range of the base Move closer to the base e Make sure the battery is properly charged for 16 hours e Make sure the battery pack in the handset is properly installed e The handset should beep when you press the TALK button and the charge indicator on the base should be lit when the handset rests in the cradle If not the battery may need to be charged e Place handset in charge cradle for at least 20 seconds to reset the unit Handset does not ring e Make sure the handset ringer software switch is set to on e The handset may be out of range of the base Move closer to the base e You may have too many extension phones on your line Try unplugging some extensions e Check for a dial tone You experience static noise or fading in and out e The handset may be out of range of the base Move closer to base e Make sure base is not plugged into an electrical outlet with another household appliance If necessary relocate the base e Charge the battery for 16 hours Unit beeps e Clean the charging contacts on the cordless handset and base charge cradle with a soft
22. anty e Some states do not allow the exclusion nor limitation of incidental or consequential damages or limitations on how long an implied warranty lasts so the above limitations or exclusions may not apply to you e This warranty gives you specific legal rights and you also may have other rights that vary from state to state If you purchased your product outside the USA e This warranty does not apply Contact your dealer for warranty information 60 Index A Accessing the Answering System from Another Location Accessory Information Add Records Advanced Intercom Features Answerer Answering Calls Answering System Display Messages Answering System Operation Answering System Setup Answering System Solutions Area Code Auto Standby B Base Base Layout Base Station Battery Safety Precautions Battery Solutions Before You Begin Belt Clip and Optional Headset C Call Timer Call Waiting Caller ID Caller ID CID Caller ID Solutions Causes of Poor Reception Changing a Stored VIP Melody Record Changing the Battery Connecting an Optional Headset to the Handset Connecting the Belt Clip Cordless Handset 48 67 20 39 14 33 53 44 14 57 29 34 32 11 13 50 56 49 34 41 40 56 58 27 50 49 49 47 D Default Setting Delete Records Deleting a CID Record Deleting All CID Records De Registration Dialing a CID Number Dialing a Number from Internal Memory Digital Secu
23. beep Release the button when you finish your announcement NOTE If you choose not to record an outgoing announcement a default announcement plays instead To return to the default announcement after you have recorded your own outgoing announcement press the announce button and release it when you hear the beep Or press the delete button while the announcement is reviewing Sample Outgoing Announcement Hi this is use your name here I can t answer the phone right now so please leave your name number and a brief message after the tone and I ll get back to you Thanks NOTE The maximum recording time for the outgoing announcement is 2 minutes Reviewing and Choosing the Announcement Press and release the announce button to review and select this one as your outgoing announcement NOTE Press the PLAY STOP button at any time to stop playing the announcement 17 GOOG411 GOOG 411 is Google s new 411 service With GOOG 411 you can find local business information completely free directly from your phone With purchasing the GE phone you can access 1 800 GOOG 411 service at anytime by simply pressing the GOOG 411 button 1 In standby mode or dialing mode press the GOOG 411 button the preset GOOG 411 service number is dialed out immediately The screen displays GOOG 411 Free 411 by Google 2 Speak into the phone and say where you are and what you re looking for GOOG 411 will connect you with the business you choo
24. dset volume by pressing the CALLER ID VOLUME or 4 button during a call 33 Ignore The Incoming Call With this feature you can transfer all the incoming calls to the answering system When the phone rings press the END cancel button on the handset The answering system will answer the call for you Call Timer After you press the TALK or SPEAKER button on the handset the screen displays the built in call timer and counts the length of time of the call in minutes and seconds Auto Standby If you place the handset in the cradle while the handset is off the hook during a call the call is automatically disconnected Ringer Volume Shortcut There are two ways to set the ringer volume One is the traditional way as described in the Programming Functions Handset Setup Ringer Volume menus The other one is this short cut to ringer menu 1 Make sure the phone is OFF not in TALK model 2 Press the pause button to display SET RINGER LEVEL 5 3 Use the CALLER ID VOLUME or 4 button to scroll to your selection LEVEL 5 is the default setting 4 Press pause button again to save and display the new selection for a few seconds Flash Call Waiting If you subscribe to the combined Call Waiting Caller ID service from your local telephone company you will receive Caller ID information if available on Call Waiting calls During a phone call you will hear a beep to indicate another call is waiting on the line and the
25. eessessseees 44 LEAVING a MESSAGE MEMO SCREENING CALLS FROM THE BASE MESSAGE PLAYBACK MEMORY FULL nmrrsovsrvssrvrsseessrerssresseessssnsserssernsser ERASING MESSAGES ssessssssssecsssesseesseessseceseees REMOTE ACCESS sssscsssesscecesscescssscssceasesses CORDLESS HANDSET SCREENING CALLS FROM THE HANDSET ACCESSING THE ANSWERING SYSTEM FROM ANOTHER LOCATION sssessssessseessecssecesseesses MEMORY FUE Err a rA niese RERA Bett CuiP AND OPTIONAL HEADSET CONNECTING THE BELT CLIP 2 CONNECTING AN OPTIONAL HEADSET TO THE HANDSET aina desibel N CHANGING THE BATTERY sccsscsscesseescesessees Battery SAFETY PRECAUTIONS Display MessacEs NSWERING SYSTEM Display MEssAGES HANDSET SOUND SIGNALS sscescseseeeeeseeees TROUBLESHOOTING GUIDE sscescesseseeseeeees TELEPHONE SOLUTIONS sscsssessssssssecsssessseesseees CALLER ID SOLUTIONS Battery SOLUTIONS ANSWERING SYSTEM SOLUTIONS sceecesseeees 57 CAUSES OF Poor RECEPTION cscesseeseessessees 58 GENERAL PRODUCT CARE Warranty ASSISTANCE LIMITED WARRANTY Introduction CAUTION When using telephone equipment there are basic A safety instructions that should always be followed Refer to the IMPORTANT SAFETY INSTRUCTIONS provided with this product and save them for future reference IMPORTANT Because cordless phones operate on electricity you should have at least one phone in your ho
26. efault setting is 2NO Use the touch tone pad to select 1 for YES or 2 for NO Or use the CALLER ID VOLUME or a button to scroll to 1YES or 2NO If you select 1YES press the mute menu OK program button The screen displays HOLD BASE PAGE FOR 5 SECONDS THEN PRESS HANDSET PROGRAM Your handset should be held near the base during registration process Press and hold the find button on the base unit the charge in use voicemail indicator flashes Press the handset mute menu OK program button The screen displays REGISTERING The screen will then display REGISTERED You may now rename your handset Refer to Step 3 amp 4 of Handset Name Section NOTE IF you are re registering the handset through the handset menu to rename your handset you must go to the Handset Name Section and start from the beginning step De Registration De handset near the base From the Handset Setup Menu 1 30 registration cancels registration During the de registration process keep the Press the CALLER ID VOLUME w or 4 button to scroll to the DEREGISTRATION sub menu Press the mute menu OK program button to enter the menu The screen displays DEREGISTRATION 1YES 2NO The default setting is 2NO Use the touch tone pad to select 1 for YES or 2 for NO Or use the CALLER ID VOLUME or 4 button to scroll to 1YES or 2NO WARNING It is not recommended that a handset be de registered unless absolutely necessary because once a handset is de regi
27. eglect Products which have been modified or incorporated into other products Products purchased or serviced outside the USA Acts of nature such as but not limited to lightning damage 59 Product Registration e Please complete and mail the Product Registration Card packed with your unit It will make it easier to contact you should it ever be necessary The return of the card is not required for warranty coverage Limitation of Warranty THE WARRANTY STATED ABOVE IS THE ONLY WARRANTY APPLICABLE TO THIS PRODUCT ALL OTHER WARRANTIES EXPRESS OR IMPLIED INCLUDING ALL IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ARE HEREBY DISCLAIMED NO VERBAL OR WRITTEN INFORMATION GIVEN BY THOMSON INC ITS AGENTS OR EMPLOYEES SHALL CREATE A GUARANTY OR IN ANY WAY INCREASE THE SCOPE OF THIS WARRANTY REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS THE EXCLUSIVE REMEDY OF THE CONSUMER THOMSON INC SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS PRODUCT OR ARISING OUT OF ANY BREACH OF ANY EXPRESS OR IMPLIED WARRANTY ON THIS PRODUCT THIS DISCLAIMER OF WARRANTIES AND LIMITED WARRANTY ARE GOVERNED BY THE LAWS OF THE STATE OF INDIANA EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ON THIS PRODUCT IS LIMITED TO THE APPLICABLE WARRANTY PERIOD SET FORTH ABOVE How state law relates to this warr
28. ent complies with FCC RF radiation exposure limits set forth for an uncontrolled environment This equipment should be installed and operated with a minimum distance of 20 centimeters between the radiator and your body This transmitter must not be co located or operated in conjunction with any other antenna or transmitter For body worn operation this phone has been tested and meets the FCC RF exposure guidelines when used with the belt clip supplied with this product Use of other accessories may not ensure compliance with FCC RF exposure guidelines Information for DECT Product pect 9 This telephone is compliant with the DECT 6 0 standard which operates in the 1 92GHz to 1 93GHz frequency range Installation of this equipment is subject comincio tO notification and coordination with UTAM Any relocation of this equipment must be coordinated through and approved by UTAM UTAM may be contacted at 1 800 429 8826 CAUTION RISK OF ELECTRIC SHOCK DO NOT OPEN THE LIGHTNING CAUTION TO REDUCE THE THE EXCLAMATION T FLASH AND ARROW RISK OF ELECTRIC SHOCK DO POINT WITHIN THE WARNING TO HEAD WITHIN THE NOT REMOVE COVER OR TRIANGLE IS A PREVENT FIRE OR WARNING sion SeRVICEABLE BARTS INSIDE ALERTING YOU OF WARNING SIGN ELECTRICAL SHOCK ALERTING you oF REFER SERVICING TO IMPORTANT HAZARD DO NOT PENGEROUS QUALIFIED SERVICE INSTRUCTIONS VOLTAGE INSIDE i EXPOSETHIS THE PRODUCT THE PRODUCT PRODUCT TO RAIN
29. enu Handset Access Use the corresponding handset keys just like you would use the base buttons see Answering System Setup The button functions are located on the handset above each number key For example to play messages 1 Press the mute menu OK program button to go to the main menu 2 Press the CALLER ID VOLUME vw or button to scroll to ANSWERER 3 Press the mute menu OK program button to enter the menu press the CALLER ID VOLUME w or to select HANDSET ACCESS submenu 4 Press the mute menu OK program button to access the answering system The screen displays ANSWERER REMOTE ACCESS e Press the PLAY STOP button to play the message e When you are finished listening to your messages press the END cancel button to exit 14 Set Prompt Language From the Answerer Menu 1 2 Press the CALLER ID VOLUME 4 or button to scroll to PROMPT LANG Press the mute menu OK program button to enter the menu The screen displays PROMPT LANG 1ENG 2FRA 3ESP Use the touch tone pad on the handset to select LENG 2FRA 3ESP or use the CALLER ID VOLUME or vw button to scroll to the desired language English is the default setting Press the mute menu OK program button to save your selection You will hear a confirmation tone Rings to Answer This feature lets you select the number of times you want the phone to ring before the answering system answers a call From the Answerer Menu 1 Press t
30. eved from service provider XX represents the number of new CID records not reviewed Indicates there are no CID records in memory Indicates the memory location contains no user memories and the user is trying to mark a specific user record for VIP MELODY May indicate handset is too far away from the base or that the power has been interrupted Move closer and check connections Someone pressed the find button on the base or delete intercom conf button on the handset SEARCHING Indicates handset is searching for the base SPKR Indicates the handset is in speakerphone mode UNKNOWN CALLER Indicates incoming call is from an area not NAME NUMBER serviced by CID or the CID information was not sent Answering System Display Messages The following messages show the status of the answering system or help you set up and use the system 0 59 Indicates the total number of messages CL blinking The voice time day stamp needs to be set Answering system is turned off An blinking The system is answering a call F blinking Answering system memory is full Six bars blinking The system is recording a memo or an announcement LA Line Access External line remote answering system Handset Sound Signals Signal Meaning A long warbling tone Signals an incoming call with ringer on Three short beeps Page signal several times One beep every 7 seconds Low battery warning 53 Troubleshooting Guide
31. eview show as fe in the display Reviewing CID Records As calls are received and stored the display is updated to let you know how many calls have been received To scroll CID records 1 Make sure the phone is OFF not in TALK model 2 Press the CALLER ID VOLUME v button to review the newest CID record 3 Press the CALLER ID VOLUME 4 button to review the oldest CID record first 41 Dialing a CID Number 1 Make sure the phone is OFF not in TALK model 2 Use the CALLER ID VOLUME or 4 button to display the desired record 3 Press the TALK or SPEAKER button The number dials automatically NOTE Depending on a how the incoming caller s phone number is formatted when it is received and b whether or not you previously pre programmed your local area code into the set up menu you may need to adjust the format of the incoming caller s stored phone number before making the call press the redial format button to adjust the number and try again Available formats include Number of digits Explanation Example Eleven digits long distance code 1 1 317 888 8888 3 digit area code 7 digit telephone number Ten digits 3 digit area code 317 888 8888 7 digit telephone number Seven digits 7 digit telephone number 888 8888 Storing CID Records in Internal Memory You may also store CID information in the phone s internal memory NOTE It is important that you format CID records correctly BEFORE storing in
32. handset you want to page NOTE To cancel page press the delete intercom conf button again or the END cancel button on the sending handset 4 Wait for the person at the receiving handset to press the delete intercom conf button NOTE If the receiving handset does not answer within two minutes the intercom call is automatically canceled The originating handset displays NO ANSWER 5 When finished press the END cancel button or delete intercom conf button on either handset to deactivate the intercom NOTE The system is expandable up to 6 handsets by purchase of optional Model 28801FE1 handset with recharge cradle or 28108 speaker box When 4 handsets are registered the system can handle 2 separate intercom operations at once for example 1st handset intercoms with 2nd handset while 3rd handset intercoms with 4th handset Receiving an Intercom Call When you receive an intercom call your handset beeps To answer the call press the delete intercom conf button or TALK button 38 Advanced Intercom Features Receiving an Incoming Call During an Intercom Call If you receive a telephone call during an intercom call the intercom call is immediately terminated and both handsets ring Either handset user may press the TALK or SPEAKER button to answer the call Using Intercom with External Telephone Calls During a telephone call you may use the intercom paging function to page another handset and have an off line private two way
33. he CALLER ID VOLUME or v button to scroll to the RING TO ANSWER sub menu Press mute menu OK program button to enter the menu The screen displays RING TO ANSWER 3 4 56TS Use the touch tone pad on the handset to enter the selection or the CALLER ID VOLUME or vw button to scroll to the your selection The default setting is 5 Press the mute menu OK program button to confirm You will hear a confirmation tone and the screen displays the new setting NOTE If you select Toll Saver TS the unit answers after the 3rd ring if there are NEW messages OR the unit answers after the 5th ring if there are NO new messages This allows user to access their answerer from another location and then hang up after 4 rings to save long distance charges 15 Message Alert This feature sets your answering system to give an alert tone every 10 seconds when there are new messages From the Answerer Menu 1 Press the CALLER ID VOLUME 4 or v button to scroll to the MESSAGE ALERT sub menu 2 Press mute menu OK program button to enter the menu The screen displays NEW MSG ALERT 10N 20FF 3 Use the touch tone pad to enter the selection or use the CALLER ID VOLUME a or vw button to scroll to the 10N or 20FF The default setting is 2OFF 4 Press the mute menu OK program button to confirm You will hear a confirmation tone and the screen displays the new setting Security Code You can access the answering system from a tone dialing telephone
34. ind button 5 Press and release the find button on the base once All handsets are de registered and the screen displays HANDSET NEEDS REGISTRATION Default Setting As you become familiar with this system you may prefer to use the system s original settings Follow the steps below to return to the factory default settings From the Handset Setup Menu 1 Press the CALLER ID VOLUME or 4 button to scroll to the DEFAULT SETTING sub menu 31 2 Pressthe mute menu OK program button to enter the menu The screen displays DEFAULT SETTING 1YES 2NO The default setting is 2NO 3 Use the touch tone pad to select 1YES or 2NO or use the CALLER ID VOLUME w or 4 button to move the cursor to 1YES or 2NO NOTE If you choose YES all the settings in the programmable menu are returned to factory default setting 4 Press the mute menu OK program button to save your selection You will hear a confirmation tone Telephone Operation Visual Indicators Base The charge in use voicemail indicator on the base will flash to alert you to an incoming call during paging or if you have a message waiting from your service provider The indicator will remain lit when a handset is in the base charging or when the line is in use Handset The TALK and SPEAKER indicator buttons flash when you receive a call and remain lit during a call The keypad and CID will also light when a call is received VMWI Visual Ringer Indicator on Handset IMPORTANT
35. intercom conversation You may also have a three way conversation between the external caller and the handsets or you may transfer the external telephone call to another handset NOTE Before you intercom page another handset you must decide whether you want to create a two way or a three way conversation Two Way Calling 1 During an external call press the delete intercom conf button and use the touch tone pad to enter the handset number you want to call NOTE The receiving handset presses the delete intercom conf button to answer the intercom call Both intercom users may speak privately The external caller will not hear the intercom conversation 2 When finished press the END cancel button or delete intercom conf button to end the intercom call return to the talk mode and resume your original telephone conversation Three Way Calling 1 During an external call press the delete intercom conf button The screen displays LINE ON HOLD EXTENSION 2 Use the touch tone pad to select Handset You will hear a paging tone and the screen displays PAGING on the originating handset NOTE The screen displays PAGING FROM on the receiving handset and the receiving handset presses the delete intercom conf or TALK button to answer the intercom 39 3 When the receiving handset connects press the delete intercom conf button on the originating handset to conference with the receiving handset and the external caller The screen di
36. internal memory as you cannot reformat CID records stored in memory Make sure the phone is OFF not in TALK model Press the CALLER ID VOLUME or a button the screen displays NEW CALL XX Use the CALLER ID VOLUME or a button to scroll to the desired CID record Press mute menu OK program button to store the number and the screen displays SAVE TO MEMORY NOTE Press the END cancel button once to keep the previous setting making no changes and return to the menu SP O DOES 42 NOTE If the selected CID record contains any information that is non numeric the unit will not allow this record to transfer to the internal user memory The handset will display UNABLE TO STORE NOTE If the number has been previously saved the screen displays RECORD ALREADY SAVED TO MEMORY Deleting a CID Record 1 2 Make sure the phone is OFF not in TALK model Use the CALLER ID VOLUME vw or 4 button to display the CID record you want to delete Press the delete intercom conf button The screen displays DELETE CALL ID Press the delete intercom conf button to erase the record showing in the display The screen displays DELETED NOTE Press the END cancel button to return to the standby mode without deleting any CID records Deleting All CID Records ap 2 3 Make sure the phone is OFF not in TALK model Use the CALLER ID VOLUME or 4 button to display any Caller ID record Press and hold the delete intercom conf button
37. is OFF not in TALK model Press and release the delete intercom conf button on a handset The screen displays PAGING EXTENSION 3 Use the touch tone pad to enter the handset number you want to page 4 To cancel the page press the END cancel delete intercom conf or TALK button on the originating handset or press the END cancel button on the receiving handset Paging All Handsets from a Handset applicable only with additional handsets 1 2 Make sure the originating phone is OFF not in TALK mode Press and release the delete intercom conf button on a handset The screen displays PAGING EXTENSION Use the touch tone pad to enter the handset number you want to page 1 to page Handset 1 2 to page handset 2 etc and tone to page all handsets To cancel the page press the END cancel delete intercom conf or TALK button on the originating handset or press the END cancel button on the receiving handset Paging from the Base Group Page Use the base only to page all registered handsets at the same time 1 2 36 Press the find button on the base All handsets beep for two minutes and the screen displays PAGING FROM BASE To cancel the page press the find button on the base or press the TALK button or the END cancel button on each handset Mute To have a private off line conversation use the MUTE feature The party on the telephone line cannot hear you but you can hear them 1 Press the mute men
38. is OFF not in TALK model 2 Press the mute menu OK program button to go to the main menu 3 Press CALLER ID VOLUME or 4 button to scroll to ALARM 4 Press mute menu OK program button to enter the submenu the screen displays ALARM 10N 20FF 5 Use the touch tone pad to enter the selection or use the CALLER ID VOLUME or a button to scroll to 1ON or 20FF 6 If you select ON press the mute menu OK program button to confirm and advance Set Alarm Time sub menu 7 Use the number keys to enter the time then use the pause button to select AM or PM 8 Press the mute menu OK program button to confirm and advance Set Cycle Time sub menu 9 Use the CALLER ID VOLUME or 4 button to select Once or Daily The default setting is Once 10 Press the mute menu OK program button to save your selection You will hear a confirmation tone NOTE If you select Daily the system will follow the current time setting to turn on the alarm 23 Handset Setup 1 Make sure your phone is OFF not in TALK model 2 Press the mute menu OK program button to go to the main menu 3 Press CALLER ID VOLUME v or button to scroll to HANDSET SETUP 4 Press mute menu OK program button to confirm and you may program the following items Language Handset Name Ringer Tone Ringer Volume VIP Melody Key Tone Set Day Time Equalizer Area Code Tone Pulse Registration Deregistration and Default Setting NOTE During programming you may press
39. lease the skip button to go to the next message e Press the delete button to erase the current message Memory Full When the answering system memory is full the system answers after 10 rings You should erase some messages so the answering system may record new messages 45 Erasing Messages You may erase messages in the following three ways To erase a message while it is playing 1 2 Press and release PLAY STOP button Press the repeat and skip buttons to select and play the message you want to erase Press the delete button the current message is erased and the next message plays To erase all previously played Messages in a mailbox 1 2 Make sure the phone is OFF not in TALK mode Press and hold the delete button until ALL OLD MESSAGES ERASED is announced To erase a message from the handset 1 2 3 46 Press the mute menu OK program button to go to the main menu Press the CALLER ID VOLUME or 4 button to scroll to ANSWERER Press the mute menu OK program button to enter the menu press the CALLER ID VOLUME w or to select HANDSET ACCESS submenu Press the mute menu OK program button to access the answering system The screen displays ANSWERER REMOTE ACCESS Press the play stop key 2 on the handset Press the erase key 0 on the handset to erase a message during playback NOTE Erased messages cannot be restored Remote Access You may access the answering system with the c
40. lection You will hear a confirmation tone Area Code From the Handset Setup Menu 1 Press the CALLER ID VOLUME or a button to scroll to the AREA CODE sub menu Press mute menu OK program button to enter the menu The screen displays SET AREA CODE Use the touch tone pad to enter your 3 digit area code Press the mute menu OK program button to confirm You will hear a confirmation tone and the screen displays the new area code NOTE To restore the default setting to press and release delete intercom conf when the screen displays SET AREA CODE Tone Pulse From the Handset Setup Menu 1 Press the CALLER ID VOLUME or vw button to scroll to the TONE PULSE sub menu Press mute menu OK program button to enter the menu The screen displays TONE PULSE 1TONE 2PULSE The default setting is 1 TONE Use the touch tone pad or CALLER ID VOLUME or to enter 1 TONE or 2 PULSE Press the mute menu OK program button to confirm You will hear a confirmation tone and the screen will display your selection 29 Registration Your packaged handsetls are pre registered and ready to use It is not recommended that a handset be registered again unless absolutely necessary From the Handset Setup Menu J 2 Press the CALLER ID VOLUME or 4 button to scroll to the REGISTRATION sub menu Press the mute menu OK program button to enter the menu The screen displays REGISTRATION 1YES 2NO The d
41. me that isn t cordless in case the power in your home goes out Before You Begin Parts Checklist for model 28851 ake sure your package includes the items shown here Base AC power Handset adaptor battery pack i Tele hone line Battery Belt clip Wall mount nel compartment bracket cover For Model 28851xx2 there will be ONE additional handset charge cradle belt clip battery pack and cover than shown above NOTE If a speaker box is included in your package it replaces one set of a handset belt clip battery pack and cover For Model 28851xx3 there will be TWO additional handsets charge cradles belt clips battery packs and covers than shown above For Model 28851xx4 there will be THREE additional handsets charge cradles belt clips battery packs and covers than shown above For Model 28851xx5 there will be FOUR additional handsets charge cradles belt clips battery packs and covers than shown above For Model 28851xx6 there will be FIVE additional handsets charge cradles belt clips battery packs and covers than shown above Telephone Jack Requirements To use this phone you need an RJ11C type modular Wall plate telephone jack which might look like the one pictured here installed in your home If you don t have a modular jack Modular call your local phone company to find out how to get one telephone installed line jack Installation Digital Security System Your co
42. n t hear messages beep etc e Adjust speaker volume Time Day setting stuck at 12 a m Mon Set the time clock Answers on 10th ring e Make sure answering system is turned on e Answering system memory may be full Erase some messages Incoming messages are incomplete e An extension phone may have been lifted as a message is received e Answering system memory is full Erase some messages e You may have accidently pressed the play stop button during playback and stopped the message Won t respond to remote commands e You must use a tone dial phone This phone does not support pulse rotary dialing e Make sure to enter the correct security code e Did unit hang up If you take no action for a period of time it automatically hangs up 56 Causes of Poor Reception e Aluminum siding e Foil backing on insulation e Heating ducts and other metal construction that can shield radio signals e You re too close to appliances such as microwaves stoves computers etc e Atmospheric conditions such as strong storms e Base is installed in the basement or lower floor of the house e Base is plugged into AC outlet with other electronic devices e Baby monitor is using the same frequency e Handset battery is low You re out of range of the base General Product Care To keep your unit working and looking good follow these guidelines e Avoid putting the phone near heating appliances and devices that generate elect
43. n using this product If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna that is the antenna for radio or television that is receiving the interference e Reorient or relocate and increase the separation between the telecommunications equipment and receiving antenna e Connect the telecommunications equipment into an outlet on a circuit different from that to which the receiving antenna is connected If these measures do not eliminate the interference please consult your dealer or an experienced radio television technician for additional suggestions Also the Federal Communications Commission has prepared a helpful booklet How To Identify and Resolve Radio TV Interference Problems This booklet is available from the U S Government Printing Office Washington D C 20402 Please specify stock number 004 000 00345 4 when ordering copies Notice The changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment Hearing Aid Compatibility HAC This telephone system meets FCC standards for Hearing Aid Compatibility Licensing Licensed under US Patent 6 427 009 FCC RF Radiation Exposure Statement This equipm
44. ny This information can include the phone number date and time or the name phone number T aeand time Date Number of Calls Caller ID Phone Number Caller ID Name 40 Call Waiting Caller ID Provided you subscribe to Call Waiting Caller ID service from your phone company if you receive an incoming call and you are using the GE multi handset system a beep indicates the presence of a Call Waiting call on the line The Call Waiting Caller ID information will be displayed and stored in the history of all handsets in the system e When you hear the call waiting beep in the handset receiver press the TALK or SPEAKER button to put the current call on hold and answer the incoming call Press TALK or SPEAKER again to return to the original call Receiving CID Records When you receive a call the Caller ID information is transmitted between the first and second ring The Caller ID information appears on the display while the phone rings giving you a chance to monitor the information and decide whether or not to answer the call Storing CID Records In CID Memory If you are not at home or cannot answer your telephone s Caller ID memory stores the data for the 40 most recent calls you received so you can see who called while you were unavailable When the 41st call is received the oldest Caller ID record 1st call is automatically deleted You may review the stored information at any time Calls received since your last r
45. o scroll to PHONEBOOK Press mute menu OK program button to enter PHONEBOOK menu Use the CALLER ID VOLUME or 4 button to scroll to VIEW RECORDS Press the mute menu OK program button to confirm all records are shown in alphabetical order 7 Press the CALLER ID VOLUME vw or 4 button or select a starting letter to view the records Doe A he 19 Add Records Make sure the phone is OFF not in TALK model Press the mute menu OK program button to go to the main menu Press CALLER ID VOLUME v or 4 button to scroll to PHONEBOOK Press mute menu OK program button to enter PHONEBOOK menu Use the CALLER ID VOLUME or 4 button to scroll to ADD RECORDS Press the mute menu OK program button to confirm The screen displays ENTER NAME 7 Use the touch tone pad to enter a name up to 15 characters More than one letter is stored in each of the number keys For example to enter Bill Smith press the 2 key twice for the letter B Press the 4 key 3 times for the letter I Press the 5 key 3 times for the letter L Press the 5 key 3 times for the second letter L and press the 1 key to insert a space between the first and last name Press the 7 key 4 times for the letter S press the 6 key once for the letter M press the 4 key 3 times for the letter I press the 8 key for the letter T press the 4 key twice for the letter H NOTE If you make a mistake press the delete intercom conf button to backspace and erase the wrong character s
46. o to the main menu Press CALLER ID VOLUME v or a button to scroll to PHONEBOOK Press mute menu OK program button to enter PHONEBOOK menu Use the CALLER ID VOLUME v or a button to scroll to DELETE RECORDS Press the mute menu OK program button to confirm display will show the records Use the CALLER ID VOLUME v or 4 button or key in alphabet to move to desired record press the delete intercom conf button The screen displays DELETE Press the delete intercom conf button or mute menu OK program button again to confirm NOTE If you don t want to change or delete a record simply press the END cancel button or wait for one minute to exit automatically 21 Dialing a Number from Internal Memory Make sure the phone is OFF not in TALK model Press the mute menu OK program button to go to the main menu Press CALLER ID VOLUME v or a button to scroll to PHONEBOOK Press mute menu OK program button to enter PHONEBOOK menu Use the CALLER ID VOLUME vw or 4 button to scroll to VIEW RECORDS Press the mute menu OK program button to confirm Use the CALLER ID VOLUME or 4 button or key in alphabet to move to the desired number 8 Press the TALK or SPEAKER buttons the number dials automatically Ignore The Incoming Call With this feature you can transfer all the incoming calls to the answering system When the phone rings press the END cancel button on the handset The answering system will answer the call for y
47. ordless handset or from any tone dial compatible telephone Cordless Handset Use the corresponding handset keys just like you would use the base buttons see Answering System Setup The button functions are located on the handset above each number key For example to play messages dl 2 3 Press the mute menu OK program button to go to the main menu Press the CALLER ID VOLUME or 4 button to scroll to ANSWERER Press the mute menu OK program button to enter the menu press the CALLER ID VOLUME w or to select HANDSET ACCESS submenu Press the mute menu OK program button to access the answering system The screen displays ANSWERER REMOTE ACCESS Press the play stop button to play the message When you are finished listening to your messages press the END cancel button to exit Screening Calls from the Handset Use the handset to screen calls even when you can t hear the answering system When the answering system picks up 1 2 3 Press the mute menu OK program button to go to the main menu Press the CALLER ID VOLUME or 4 button to scroll to ANSWERER Press the mute menu OK program button to enter the menu press the CALLER ID VOLUME w or a to select HANDSET ACCESS submenu Press the mute menu OK program button to access the answering system Listen as the caller leaves a message Press the TALK or SPEAKER buttons to speak to the person or press the END cancel button to stop screening the call
48. other end into a modular jack 3 Plug the AC power converter into the electrical outlet and the DC connector into the jack on the back of the base 4 Place the handset in the base cradle The charge in use voicemail indicator turns on verifying the battery is charging 5 Allow the phone to charge for 16 hours prior to first use If you don t properly charge the phone battery performance is compromised CAUTION To reduce risk of personal injury fire or damage A use only the 5 2812 power adaptor listed in the user s guide This power adaptor is intended to be correctly orientated in a vertical or floor mount position 13 Answering System Setup This section shows you how to set up your answering system to receive incoming calls Before you begin the set up process you must turn on the answering system e Press the ans on off button to turn the answering system on and off The MESSAGES indicator lights when the answering system is on The indicator blinks when you have new messages NOTE The answering system displays when it is off Answerer In the Answerer Menu there are five programmable submenus Handset Access Set Prompt Language Rings to Answer Message Alert and Security Code 1 Make sure your phone is OFF not in TALK model 2 Press the mute menu OK program button to go to the main menu 3 Press CALLER ID VOLUME 4 or vw button to scroll to ANSWERER 4 Press mute menu OK program button to enter the subm
49. ou Room Monitor applicable only with additional handsets 1 Make sure your phone is OFF not in TALK mode 2 Press the mute menu OK program button to go to the main menu 3 Press CALLER ID VOLUME v or 4 button to scroll to ROOM MONITOR 4 Press mute menu OK program button to enter ROOM MONITOR menu The screen displays ROOM MONITOR EXTENSION Soy Oh EN ER ROOM MONITOR EXTENSION 5 Use the touch tone pad to enter the handset number to be monitored NOTE When this phone system is expanded up to 6 handsets by purchase of optional Model 28801FE1 handset with recharge cradle handsets are named HANDSET 1 HANDSET 2 HANDSET 3 and etc 22 6 The receiving handset will turn on the microphone and the originating handset will turn on the speakerphone to monitor sound from the receiving handset NOTE For room monitoring mode to work the originating handset must NOT be on the cradle NOTE While in room monitoring mode the handsets will emit an alert tone approximately every 5 seconds if there is an incoming call You may press the SPEAKER button to quit room monitor and answer the call NOTE While in room monitoring mode the originating handset can be switched to monitor by handset earpiece by pressing the TALK button once Switch back to speakerphone by pressing the SPEAKER button once NOTE Press the END cancel button on the handset to exit room monitor mode Set Alarm Clock 1 Make sure your phone
50. r OFF the screen displays the ringer off icon 25 VIP Melody This features allows you to assign a specific melody to someone you want to get your attention when the person calls When a VIP melody is assigned and that person calls the unit rings the normal ring for the first ring and then follows with VIP melody ring You may choose from ten different polyphonic melodies and may store up to 10 VIP records NOTE This feature ONLY works when the following conditions are met 1 You have subscribed to Caller ID 2 You have your Caller ID record previously transferred to the memory Refer to Storing CID Records in Internal Memory NO USER MEMORY will show in the display to remind the user to do CID record transfer first Storing VIP Melody From the Handset Setup Menu 1 Press the CALLER ID VOLUME or a button to scroll to VIP MELODY sub menu 2 Press mute menu OK program button to select VIP melody feature and then display VIP 1 record If VIP1 does NOT contain any specific number records it will display EMPTY 3 Press CALLER ID VOLUME v or 4 button to select the specific VIP melody memory location 10 VIP locations that does not contain any record 4 Press mute menu OK program button to display SELECT MEMORY NOTE If the memory location does not contain any CID memory records and you are trying to mark a specific record as VIP MELODY then SELECT MEMORY will not be displayed Instead NO USER MEMORY will display in
51. rdless phone uses a digital security system to protect against false ringing unauthorized access and charges to your phone line INSTALLATION NOTE Some cordless telephones operate at frequencies that may cause or receive interference with nearby TVs microwave ovens and VCRs To minimize or prevent such interference the base of the cordless telephone should not be placed near or on top of a TV microwave ovens or VCR If such interference continues move the cordless telephone farther away from these appliances Certain other communications devices may also use the 1 9 GHz frequency for communication and if not properly set these devices may interfere with each other and or your new telephone If you are concerned with interference please refer to the owner s manual for these devices on how to properly set channels to avoid interference Typical devices that may use the 1 9 GHz frequency for communication include wireless audio video senders wireless computer networks multi handset cordless telephone systems and some long range cordless telephone systems Important Installation Guidelines Avoid sources of noise and heat such as motors fluorescent lighting microwave ovens heating appliances and direct sunlight Avoid areas of excessive dust moisture and low temperature Avoid other cordless telephones or personal computers Never install telephone wiring during a lightning storm Never install telephone jacks in wet location
52. rical noise for example motors or fluorescent lamps I e DO NOT expose to direct sunlight or moisture e Avoid dropping the unit and other rough treatment e Clean with a soft cloth e Never use a strong cleaning agent or abrasive powder because this will damage the finish e Retain the original packaging in case you need to ship the phone at a later date e Periodically clean the charge contacts on the handset and base with a soft cloth 57 Warranty Assistance If trouble is experienced with this equipment for warranty information please contact customer service at 1 800 448 0329 If the equipment is causing harm to the telephone network the telephone company may require that you disconnect the equipment until the problem is resolved Any unauthorized repairs changes or modifications not expressly approved by Thomson Inc could void the user s authority to operate this product For instructions on how to obtain a replacement unit refer to the warranty included in this guide or call customer service at 1 800 448 0329 Or refer inquiries to Thomson Inc Manager Consumer Relations P O Box 1976 Indianapolis IN 46206 Attach your sales receipt to this booklet for future reference or jot down the date this product was purchased or received as a gift This information will be valuable if service should be required during the warranty period Purchase date Name of store 58 Limited Warranty What your warranty
53. rity System Display Messages Do Not Disturb D N D E Edit Records Equalizer Equipment Approval Information Erasing Messages Exit F FCC RF Radiation Exposure Statement Flash Call Waiting G General Product Care Global De registration GOOG411 H Handset Handset Access Handset Layout Handset Name Handset Setup Handset Sound Signals Handset to Handset Paging Hearing Aid Compatibility HAC 31 el 43 43 30 42 22 51 37 21 28 46 35 34 58 31 18 32 14 10 24 24 53 36 61 Index l gnore The Incoming Call gnore The Incoming Call mportant Installation Guidelines ndex nformation for DECT Product nserting a Pause in the Dialing Sequence nstallation nstalling the Handset Battery nstalling the Phone ntercom Operation nterference Information ntroduction K ey Tone L Language Last Number Redial Leaving a Message Memo Licensing Limited Warranty M aking a Call aking an Intercom Call emory Full emory Full essage Alert essage Counter Indicator essage Playback ute 62 22 34 61 20 12 12 38 27 24 35 44 60 33 38 45 49 16 44 45 37 P Page Paging All Handsets from a Handset Paging from the Base Group Page Parts Checklist Phone Book Programming Functions Programming the Telephone R Receiver Volume Control Receiving an Incoming Call During an Intercom Call Receiving an Intercom Call Receiving CID
54. s of the belt clip into place Connecting an Optional Headset to the Handset Each handset can be used with an optional headset hands free operation 1 Connect the headset to the headset jack on the side of the handset The handset receiver and microphone are disabled when the headset is connected 2 Adjust the headset to rest comfortably on top of your head and over your ear Move the microphone to approximately two to three inches from your mouth 3 Press the TALK button to answer a call or make calls using the headset 4 To return to normal operation unplug the headset from the jack 49 Changing the Batter CAUTION To reduce the risk of fire or personal injury use only A the Thomson Inc approved Model 5 2814 Nickel metal Hydride battery Ni MH which is compatible with this unit 1 Make sure the telephone is OFF not in TALK mode before you replace the battery 2 Remove the battery compartment door 3 Disconnect the battery plug from the jack inside the battery compartment and remove the battery pack from the handset 4 Insert the new battery pack and connect the cord to the jack inside the battery compartment 5 Put the battery compartment door back on 6 Place handset in the base or handset charge cradle to charge Allow the handset battery to properly charge for 16 hours prior to first use or when you install a new battery pack If you do not properly charge the phone battery performance will be compromised
55. s unless the jack is specifically designed for wet locations Never touch non insulated telephone wires or terminals unless the telephone line has been disconnected at the network interface Use caution when installing or modifying telephone lines Handset Layout Voice Mail Waiting Indicator VMWI Visual display Ringer TALK button CALLER ID VOLUME v caller id volume down button VEPM Im ut vin a 1 40 rf B CALLER ID VOLUME caller id volume up button 7 SPEAKER button END cancel button headset jack delete intercom conf 7 delete intercom GOOG 411 conference button Google free one inter 2 gt E W touch directory review button i po cal assistance rd skip button play stop button IE A i erase button tone button pause button mute menu OK program button LJ redial format button microphone 10 Base Layout find repeat button pt button Message Counter indicator memo d button Faren PLAY STOP button skip button A button ee end button end Ox gt an volume 4
56. sales tax for each individual state country and locality to which the merchandise is being sent Items are subject to availability 63 Visit the GE website at www GE com phones THOMSON images amp beyond p Thomson Inc 101 West 103rd Street Model 28851 Indianapolis IN 46290 1102 00024919 Rev 1 Dom E 2008 Thomson Inc 08 14 Trademark s Registered Printed in China Marcals Registradals
57. screen displays Caller ID information for the waiting call e To connect to the waiting call press the TALK or SPEAKER button on the handset and your original call is put on hold e To switch between the two calls press the TALK or SPEAKER button 34 Last Number Redial You may redial a number up to 25 digits long To quickly redial the last number you dialed 1 Press the TALK or SPEAKER button 2 Press the redial format button OR 3 Press the redial format button first then use the CALLER ID VOLUME or a button to select the desired redial number Press the CALLER ID VOLUME 4 to review the oldest call and scroll toward the most recent calls higher numbers Press the CALLER ID VOLUME v to review the newest call and scroll to older calls lower numbers NOTE You may choose from three last dialed numbers 4 Press the TALK or SPEAKER button The number dials automatically If you get a busy signal and want to keep dialing the number press the redial format button to quickly redial the number Exit Press the END cancel button to exit a menu function and return to the standby screen Page The page feature helps you locate a misplaced handset To send and receive pages all handsets must be registered If your handset is not registered follow the instructions in the Registration section of this manual 35 Handset to Handset Paging applicable only with additional handsets ale 2 Make sure the phone
58. se 3 When finished press END cancel button to hang up At any point in the call e Togo back e To start over When asked for a city and state e To enter city and state e To enter a zip code say go back say start over or press say the full names for example Palo Alto California say it or enter with keypad When asked for business name or category e To enter a business name or category To spell a business name When given results e To navigate between results e To get more details e To get help 18 say the full names for example Joe s Pizzaria or Pizza press 1 and spell with keypad for example TOYS would be 8697 say or press the listing number say details say help Programming the Telephone Standby Screen The handset displays the handset number and user name 12 180 USER NAME HANDSET X Programming Functions The system uses a menu structure to give you access to all of the built in features You may program the following items in main menu Phonebook Room Monitor Answerer Set Alarm Clock and Handset Setup Phone Book Each handset can store up to fifty records in phone book for quick dialing each record can contain a maximum of 20 digit numbers and 15 character names Review Records Make sure the phone is OFF not in TALK model Press the mute menu OK program button to go to the main menu Press CALLER ID VOLUME v or 4 button t
59. splays CONFERENCE on the originating and receiving handsets NOTE A handset can enter conference mode directly by pressing TALK or SPEAKER on the second handset during a call Transferring External Calls to Other Handsets During an external call you may transfer the external call to another handset 1 Press the delete intercom conf button on the originating handset to put an external call on hold and then page the receiving handset 2 Use the touch tone pad on the handset to select Handset You will hear a paging tone The screen displays PAGING on the originating handset s display and the screen displays PAGING FROM on the receiving handset s display 3 When the receiving handset connects press the TALK or SPEAKER button on the originating handset to transfer the call OR 4 Press the TALK or SPEAKER button on the originating handset to transfer the call If the receiving handset does not answer within 30 seconds the originating handset rings back and displays CALLBACK If the originating handset does not answer within 30 seconds the call is automatically dropped Caller ID CID IMPORTANT In order to use this unit s Caller ID features you must subscribe to either the standard Name Number Caller ID Service or Call Waiting Caller ID Service To know who is calling while you are on the phone you must subscribe to Call Waiting Caller ID Service This unit receives and displays information transmitted by your local phone compa
60. ssesssesssessseesseecsseees 35 Pace 255 HANDSET TO HANDSET PAGING APPLICABLE ONLY WITH ADDITIONAL HANDSETS sssesessssseee 36 PAGING ALL HANDSETS FROM A HANDSET APPLICABLE ONLY WITH ADDITIONAL HANDSETS Mitsui 37 RECEIVER VOLUME CONTROL ssseessessseeeseessseees 37 Do Nor Disturs D N D wo 37 INTERCOM OPERATION APPLICABLE ONLY WITH ADDITIONAL HANDSETS sseseessseeseeseeees 38 MAKING AN INTERCOM CALL rereoorvovsevsvsvovsersssen 38 RECEIVING AN INTERCOM CALL ssessssessseessseees 38 ADVANCED INTERCOM FEATURES cssseessseessees 39 RECEIVING AN INCOMING CALL DURING AN INTERCOM CALL 39 USING INTERCOM WITH EXTERNAL TELEPHONE CALLS scssssessseesssecssecsseecsseees 39 TWO WAY CALLING essssessseesssecsseeeseeesseees 39 THREE WAY CALLING secssesssessseesseeesseess 39 TRANSFERRING EXTERNAL CALLS TO OTHER HANDSETS i 40 CALLER ID CID rononoorrvsnrsvevenrevsvevesvenenees 40 CALL WAITING CALLER ID iinnrrororrrvrrossrvrvrvnvsenns 41 RECEIVING CID RECORDS mmnrorrnvsversevnvvevsernssen 41 Storinc CID Recoros In CID Memory 41 REVIEWING CID RECORDS mmrrrvrvrversrrnvrnvserssrnr 41 DIALING A CID NUMBER nnrororvrvrversrrnvernvserssnnn 42 STORING CID RECORDS IN INTERNAL MEMORY42 DELETING A CID RECORD o sesssssssesssseesseessseees 43 DELETING ALL CID RECORDS sessssessseesseeees 43 ANSWERING SYSTEM OPERATION essecessesseee 44 MESSAGE COUNTER INDICATOR sssssss
61. stered that handset s telephone features cannot be used until the handset is re registered 4 Select 2NO if you do not want to de register 5 If you select 1YES press the mute menu OK program button and MOVE NEAR TO BASE displays for 2 seconds then CONFIRM 1YES 2NO appears in the display 6 Press the touch tone pad to select 1YES or 2NO or use the CALLER ID VOLUME w or button to scroll to 1YES or 2NO 7 If you select YES press the mute menu OK program button to confirm DE The screen displays REGISTER You will hear a confirmation tone Then the screen displays DEREGISTERED to confirm the handset is deregistered NOTE When you complete the de registration process The screen displays HANDSET NEEDS REGISTRATION To use the handset you MUST re register the handset using the Registration process Global De registration If one or more handsets becomes lost you should de register all handsets to ensure proper system operation WARNING It is not recommended that a handset be de A registered unless absolutely necessary because once a handset is de registered that handset s telephone features cannot be used until the handset is re registered 1 Disconnect power from the base by pulling the plug out of the back of the unit 2 Press and hold the find button and while holding the find button reconnect the power 3 Continue to hold the find button until the charge in use voicemail light flashes rapidly Release the f
62. the END cancel button at any time to exit the sub menu and return to the menu Language From the Handset Setup Menu 1 Press the CALLER ID VOLUME or button to scroll to the SET LANGUAGE sub menu 2 Press mute menu OK program button to enter the menu The screen displays SET LANGUAGE 1ENG 2FRA 3ESP 3 Use the touch tone pad on the handset to select 1ENG 2FRA 3ESP or use the CALLER ID VOLUME or a button to scroll to the desired language English is the default setting 4 Press the mute menu OK program button to save your selection You will hear a confirmation tone and the screen displays the selected language Handset Name From the Handset Setup Menu 1 Pressthe CALLER ID VOLUME vw or 4 button to scroll to the HANDSET NAME sub menu 2 Press mute menu OK program button to enter the menu The screen displays HANDSET NAME 3 Use the touch tone pad to enter a name up to 15 characters More than one letter is stored in each of the number keys For example to enter Bill Smith press the 2 key twice for the letter B Press the 4 key 3 times for the letter Press the 5 key 3 times for the letter L Press the 5 key 3 times for the second letter L and 24 press the 1 key to insert a space between the first and last name Press the 7 key 4 times for the letter S press the 6 key once for the letter M press the 4 key 3 times for the letter I press the 8 key for the letter T press the 4 key twice for the letter H N
63. u OK program button The handset screen displays MUTE ON 2 Press the mute menu OK program button to cancel and return to your phone conversation Receiver Volume Control When the handset is ON in TALK mode you may adjust the receiver volume by pressing the CALLER ID VOLUME or button There are five volume levels to choose from When the maximum or minimum volume level is reached the phone beeps twice VOL 1 is minimum and VOL 5 is maximum Do Not Disturb D N D This feature allows you to turn off all the handset ringer s at once by pressing one button at the base unit even though the ringer volume of handset s has been preset 1 Inthe standby mode press the D N D button on the base 2 The DND indicator will light and the screen displays DO NOT DISTURB on each handset 3 To cancel press the D N D button again NOTE You can press the do not disturb button and activate the function immediately even when there is incoming call ringing in or during call screening after the call is taken by the answerer 37 Intercom Operation applicable only with additional handsets The intercom feature allows you to have a conversation with another registered handset without tying up the telephone line allowing you to still receive incoming calls Making an Intercom Call 1 Make sure the handset is OFF not in TALK model 2 Press the delete intercom conf button on the handset 3 Use the touch tone pad to select the

GE 28851 Cordless Telephone User Manual

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