GE 00019188 Cordless Telephone User Manual
Contents
1. MAKING OUTSIDE CALLS USING THE USING THE SPEAKERPHONE USING THE HEADSET RECEIVING INCOMING CALLS USING THE USING THE SPEAKERPHONE USING THE FEADSET SwitcH REVIEWING THE REDIAL BUFFER AUTOMATIC BUSY REDIAL WHEN YOU RECEIVE A BUSY SIGNAL 1 21 1 Busy REDIAL IS CANCELLED 21 TRANSFER TRANSFERRING CALL ANOTHER STATION RECEIVING A TRANSFER FROM ANOTHER STATION RINGER VOLUME SPEAKERPHONE HANDSET AND HEADSET VOLUME CONFERENGE INTERCOM inset sia A I ONE TOUCH INTERCOM2. E TE INTERCOMING STATION OVERRIDING 5 Usinc Do DISTURB RECEIVING INTERCOM PAGING A lis STATON S PAGING A GROUP onnaa AEAN E S N Eaa DISABLING OR ENABLING PAGE MEMORY STORING A NUMBER 1 CHANGING STORED NUMBER STORING CHAIN OF NUMBERS STORING THE Last NumBer DIALED STORING A PAUSE STORING FLASH SPECIAL MEMORY STORAGE INFORMATION DIALING A STORED NUMBER 1 CHAIN REVIEWING A NUMBER STORED IN A Memory LOCATION STORING A MEM tessnasascasanzavaavansiwnaieagtawstunenianetastisianasainpetivarasaamiiaane
3. NOTE If you have lines and 4 your phone you must program extension numbers for correct operation of the transfer feature See Programming the Extension Number Lines 3 and 4 DO NOT have to be common for all phones on the system therefore the system can have a total of up to 34 lines connected CHANGING THE PHONE 2 9450 This phone can also be set up to be compatible with an existing 2 9450 system 1 Press PROGRAM which is under the acrylic memory index cover and memory index card N Press 0 PROGRAM button w Press the key to confirm The display reads Addr Enter the station address number you want to assign 01 16 or press the corresponding memory button The display indicates what station you have entered gt INTERCOM indicator Press key to confirm The INTERCOM indicator flashes red as it checks the system line NOTE If you program the 2 connections and station address If 9451 as a 2 9450 the Page the line cords are connected Group feature will not be properly and the station address is available Line 3 and line 4 must valid you will hear a confirmation be common for all phones on tone This indicates that the station the system address has been successfully assigned SysTEM VERIFICATION
4. 4 For the handset connect one end of the coiled handset cord to the jack on the side of the base unit Take the other end of the cord and plug it into the jack at the bottom of the handset Then place the handset in the cradle Plug the AC power supply cord into the jack on the back of the unit labeled AC 9V Thread the cord behind the strain relief to stabilize the cord to prevent it from disconnecting easily Then plug the AC power supply into an electrical outlet Follow the steps in Setting Up Your Station Address to continue installing your phone 10 N CAUTION Use onlythe Thomson 5 2418 power supply that is compatible with this unit Using other power supplies may damage the unit SETTING Up Your STATION ADDRESS Your phone has the ability to be set up as either a 2 9451 the default or a 2 9450 If you have an existing 2 9450 system this phone can be set to be fully compatible with your system See Changing the Phone to a 2 9450 Model VERY IMPORTANT In order to have full system operation of your phone i e intercom transfer page etc lines 1 and 2 must be connected and common to all phones connected to the system Only other 2 9451 or 2 9450 models are compatible for full system operation Also the telephone lines must be connected before AC power is connected The
5. INDEX LIMITED WARRANTY serna oa 7 CAUTION RISK OF ELECTRIC SHOCK DONOTOPEN THE LIGHTNING CAUTION TO REDUCE THE THE EXCLAMATION FLASH AND ARROW RISK OF ELECTRIC SHOCK HEAD WITHIN THE WARNING To PREVENT FIRE To QUALIFIED SERVICE OR ELECTRICAL SHOCK HAZARD INSIDE PERSONNEL DO NOT EXPOSE THIS PRODUCT TO RAIN OR MOISTURE SEE MARKING ON BOTTOM BACK OF PRODUCT INTRODUCTION Your Four Line Business Phone with Intercom is a full featured phone ideally suited for home or office use It is designed to receive up to 4 incoming telephone lines and to serve up to 16 station users In an installed system your phone provides such features as 32 memory locations busy redial hold conference call intercom call transfer LCD display and speakerphone capabilities Please read this user s guide carefully to familiarize yourself with all the features of your new phone Also make sure to retain this guide for future reference Berore You BEGIN Parts CHECKLIST Make sure your package includes the following items Base unit Handset Handset cord Line cords AC power supply CAUTION Use only the Thomson 5 2418 power supply that is compatible with this unit Using other power supplies may damage the unit Jack REQUIREMENTS You need an 14 type modular jack which is the most common type of phone jack and might look like the one pict
6. 9 00 a m would be 0900 H EADSET An optional headset can be used as an alterna tive to using the handset and is especially useful for long calls Contact Hello Direct Plantronics or your local telephone products dealer for the availability of a compatible headset Connect the coiled headset cord to the headset jack on the bottom of the base unit When the headset is not in use simply press the HEADSET button to turn off headset mode and return to normal handset or speakerphone mode CAUTION Use onlyan UL registered headset Using a non registered headset may damage the unit Basic OPERATION Your phone provides the convenience of accessing 4 separate telephone lines each obtained from the telephone company and each having its own phone number This is generally applicable to small offices It provides for 16 telephones or stations to share multiple lines Each station is interconnected to all others by an intercom CALLS U SING THE HANDSET 1 Pick up the handset and the phone will select an open line 2 Wait for a dial tone 3 Dial a phone number 4 Hang up the handset when finished USING THE SPEAKERPHONE 1 Press the SPEAKERPHONE button and the phone will select an open line 2 Wait for a dial tone 3 Dial a phone number 4 Press SPEAKERPHONE when finished NOTE Only one way conversation is possible in speakerphone mode When you are speaking you are transmit
7. The following procedures should be used to test the system s configuration and identify possible line connection errors The phone must be connected to the AC power outlet lines 1 and 2 must be connected to the LINE 1 2 jack and the phone must be programmed with a station address number OTHER STATIONS 1 Press LINE 1 2 Look at all the other stations If they all indicate line 1 is being used the connection is correct OR 1 Press the INTERCOM button The display reads and the INTERCOM indicator comes on 2 Enter a station address to check by using the keypad The display indicates what station you have entered If the station you entered is connected to the system a paging sound will be heard at the station you are calling and the INTERCOM indicator will flash red If the station is not connected to the system you will hear an error tone and inter com will be cancelled Your STATION 1 Press REVIEW 2 Press INTERCOM The display will read Addr with the two digit station address 01 16 NOTE change the station address see Changing a Station Address SETUP PROGRAMMING THE Hour FORMAT The clock is capable of being set to a 12 or 24 hour format The default is 12 hour mode 1 Press PROGRAM 2 Press TIME SET 3 Press 0 for 12 hour mode or 1 for 24 hour mode 4 Press to confirm SETTING THE TIME 1 Press TIME SET 2 Enter the 4 digit time For instance in 12 hour mode
8. phone may not install properly otherwise The display reads Addr 1 Enter the station address number you want to assign 01 16 or press the corresponding memory button The display indicates what station you have entered Press the key to confirm The INTERCOM indicator flashes red as it checks the system line connections and station address If the line cords are connected properly and the station address is valid you will hear a confirmation tone This indicates that the station address has been successfully assigned ows 1234 Addr 02 N INTERCOM indicator 11 3 Push the index cover lock to the left Memory and lift up the acrylic memory index index cover Remove the memory index Index card Memory In pencil write all the user s cover names next to the respective stations oon on the memory index card 4 Replace the memory index card lower the index cover back into place and push the index cover lock to the right to secure the cover NOTE If you hear an error tone the station address number you pressed has already been assigned to another phone or the line cords are not properly connected Check the line cord connections or change the station address if necessary
9. 2 9451 Four Line Business Phone with Intercom User s Guide We bring good things to life FCC REGISTRATION INFORMATION Your telephone equipment is registered with the Federal Communications Commission and is in compliance with parts 15 and 68 FCC Rules and Regulations 1 Notification to the Local Telephone Company On the bottom of this equipment is a label indicating among other information the FCC Registration number and Ringer Equivalence Number REN for the equipment You must upon request provide this information to your telephone company The REN is useful in determining the number of devices you may connect to your telephone line and still have all of these devices ring when your telephone number is called In most but not all areas the sum of the RENs of all devices connected to one line should not exceed 5 To be certain of the number of devices you may connect to your line as determined by the REN you should contact your local telephone company Notes This equipment may not be used on coin service provided by the telephone company Party lines are subject to state tariffs and therefore you may not be able to use your own telephone equipment if you on a party line Check with your local telephone company Notice must be given to the telephone company upon permanent disconnection of your telephone from your line 2 Rights of the Telephone Company Should your equipment cause trouble on your line wh
10. EN U SING THE SPEAKERPHONE HANDSET AND HEADSET To switch to the speakerphone press SPEAKERPHONE The speakerphone indicator will come on To switch to the handset pick up the handset The speakerphone or headset will go off To switch to the headset press HEADSET The headset indicator will come on TIMER During a phone conversation a call will be timed The call time and timer symbol show on the display When finished the total time of the call stays on the display for 15 seconds To review the timer once it has disappeared from the display press the TIMER button To review the call timer for all 4 lines continue pressing TIMER Use the MUTE button to interrupt a phone conversation to talk privately with someone else in the room A conversation can be muted with speakerphone handset or headset use 1 Press MUTE to activate the mute feature The mute indicator will come on 2 Press MUTE again to turn it off NOTE Switching from speakerphone to handset or headset cancels mute Do DISTURB This feature can be set at individual telephones to disable silence an incoming ring signal intercom or page To program the duration of Do Not Disturb see Adjusting Do Not Disturb 1 While the phone is notin use press PRIVACY The indicator blinks and the display shows in hours how long the ringer will be disabled When there is an incoming call or an intercom call the status indicators will functi
11. G THE RINGERS The ringers for all 4 of the lines can be set independent of one another 1 Press STORE IN 2 Press the desired line button 3 Press 0 4 for different ringer sounds 0 disables 4 Press to confirm NOTE The line indicators will still continue to flash for incoming calls even with the ringer disabled ADJUSTING THE CONTRAST OF THE DISPLAY 1 Press STORE IN 2 Press VOLUME up to increase the contrast VOLUME down to decrease 3 Press to confirm NOTE change the display to the default contrast setting press and together then to confirm 35 SETTING THE PRIORITY LINE A priority line allows you to select one of the 4 lines to have precedence over the other 3 lines 1 Press STORE IN 2 Press LOWER 3 Press any line button to enter Priority Line mode 4 Press the line button you want to have priority 5 Press to confirm NOTE change the priority line repeat the same process but choose different line in step 4 PROGRAMMING THE Pause DURATION 1 Press PROGRAM 2 Press PAUSE 3 Press the amount for the duration 0 9 i e 1 100ms 9 900ms default is 0 for automatic dial tone detect 4 Press to confirm PROGRAMMING THE FLASH DURATION 1 Press PROGRAM 2 Press FLASH 3 Press the amount for the duration 1 9 i e 1 100ms 9 900ms default is 6 4 Press to confirm PROGRAMMING THE EXTENSION NUMBER The line 3 and line 4 extension numbers
12. ND see Overriding a Station Using Do Not Disturb O VERRIDING A Station Usinc Do DISTURB 1 Press INTERCOM 2 Press the memory location for the station you want to reach If the station is in Do Not Disturb DND the display will read DND and the PRIVACY indicator will flash 3 To override DND press LOWER then PRIVACY The intercom will then ring at the desired station NOTE Thisonly overrides the privacy at the station you are trying to reach All other stations using DND will be unaffected RECEIVING AN INTERCOM The INTERCOM indicator will flash red to let you know someone is trying to intercom you The display will also read nt followed by the station address attempting to reach you Press INTERCOM Pick up the handset or press HEADSET if you want to use it instead ALL STATIONS 1 Lift the handset 2 Press PAGE and listen for the beep The other stations will automatically activate their speakphones and receive your page 3 Talk into the handset You will have 30 seconds paging in this mode After 30 seconds the page will be cancelled 4 When finished hang up NOTE If no page group number is assigned all stations will be paged 27 PAGING A Group Lift the handset Press LOWER Press PAGE Press the one digit 1 9 number for the group you want to page Press 0 to page all stations Listen for the beep The other stations in the specified group will automatically activate t
13. Pause button 1 Flash button 1 Tone pulse switching 2 Memory location 3 Redial button amount of redialed number 31 DIALING STORED NUMBER 1 Pick up the handset press SPEAKERPHONE or press HEADSET 2 Press the line you want 3 Wait for a dial tone 4 Press the memory button of the person you want to call If the number is stored in lower memory press the LOWER button first The number automatically dials CHAIN DIALING This process allows you to dial a succession of stored numbers from separate memory locations This is useful when you must dial several sequences of numbers such as with frequent calls via a telephone company long distance provider For example Memory location Local access number of long 6 distance company Authorization code ID Long distance phone number Using 1 Press the line you want 2 Press memory location 6 Press pause if needed 3 Press memory location 7 Press pause if needed 4 Press memory location 8 32 A NUMBER STORED IN A Memory LOCATION 1 Press REVIEW 2 Press the memory location you want to review The display shows the number stored in that location NOTE If the memory location contains a chain dial number the display shows the number of the memory location only STORING A With this feature you are able to temporarily store a number into memory up to 30 digits even while you are on the phone 1 Press MEMO 2 Enter the ph
14. Tone DETECT The time the phone waits until it receives a busy tone can also be adjusted 1 Press PROGRAM 2 Press LOWER 3 Press BUSY REDIAL 4 Press the keypad digit 0 5 to set the desired length of time corresponding to 0 5 5 5 seconds 5 Press to confirm 38 SETTING Auto INTERCOM The intercom function requires picking up the handset or pressing INTERCOM when you receive an intercom call For hands free operation the phone can be set to automatically answer in the speakerphone mode when being intercommed TIP You can use this feature for room monitoring 1 Press PROGRAM 2 Press LOWER 3 Press INTERCOM 4 Press the digit for the desired default mode Press 1 for automatic intercom operation during intercom or 0 for manual intercom operation 5 Press to confirm CHANGING A STATION ADDRESS 1 Press PROGRAM 2 Press INTERCOM The display reads Addr 3 Press the new 2 digit station address 01 16 or memory location button you want 4 Press to confirm The indicator will blink red while the phone checks the new station location If itis already assigned you will hear an error tone You must then select another one The INTERCOM indicator will turn off TROUBLESHOOTING GUIDE In case of difficulty please check the following Troubleshooting Guide before seeking service Problem Solution No dial tone Check installation Are the telephone line cords connected to the
15. ace the handset in the cradle Plug the AC power supply cord into the jack on the back of the unit labeled AC 9V Thread the cord behind the strain relief to stabilize the cord to prevent it from disconnecting easily Then plug the AC power supply into an electrical outlet Follow the steps in Setting Up Your Station Address to continue install ing your phone N w gt CAUTION Use only the Thomson 5 2418 power supply that is compatible with this unit Using other power supplies may damage the unit Watt Mount INSTALLATION 1 Turn the handset hook 1802 until it N 9 clicks into place Connect one end of the telephone line cord to the jack on the back of the phone labeled LINE 1 2 For full 4 line use connect a line cord to the LINE 3 4 jack Thread the LINE 1 2 line cord through the hole in the wall mount bracket Insert the wall mount bracket onto the bottom of the base unit by lining up the tabs making sure to route the AC power cord and the LINE 3 4 line cord into the slot at the bottom of the bracket Snap it into place Connect the LINE 1 2 and LINE 3 4 line cords to their respective wall jacks Hold the phone against the wall plate not included so that the posts on the wall plate slide into the keyholes on the wall mount bracket Slide the phone down firmly so that it locks securely into place
16. are used for some of the advanced functions utilized by the system 1 Press PROGRAM 2 Press the line you want to set 3 Enter the 4 digit extension number 0 9 for each digit 4 Press to confirm PROGRAMMING PAGE Group Your station can be assigned to one of a total of 9 groups for the paging functions Each station in a page group must be programmed as follows 1 Press PROGRAM 2 Press PAGE PAGE shows on the display 3 Press the page group number 0 9 you want to assign to your station 4 Press to confirm NOTE The default 15 0 for page group assignment PROGRAMMING THE PULSE 1 Press PROGRAM 2 Press the asterisk key 3 Press 0 for tone 1 for pulse 4 Press to confirm 37 Apjustinc Do DISTURB The length of time before the Do Not Disturb feature is cancelled can be adjusted from 1 to 9 hours or unlimited 1 Press STORE IN 2 Press PRIVACY 3 Press the keypad digit 1 9 for the desired length of time or 0 for unlimited 4 Press to confirm AbjUSTING THE Automatic Busy TIME INTERVAL The busy redial default for the time between call attempts is set for 30 seconds but can be adjusted in 10 second increments between 0 and 90 seconds 1 Press PROGRAM 2 Press BUSY REDIAL 3 Press the keypad digit 0 9 to set the desired length of time corresponding to 0 90 seconds 4 Press to confirm THE Wait For Busy
17. bottom level is reached RINGER VOLUME 1 While the phone is on the hook press the VOLUME up or down button The phone will ring with the current setting 2 While holding the up or down button the ringer volume will sound the current setting Release when you ve reached the desired volume level Tapping either button while the phone is ringing will allow you to adjust the volume one step at a time The phone will store the setting once the button is released NOTE turn the ringer off on or change the ringing pattern see Adjusting the Ringers SPEAKERPHONE HANDSET AND HEADSET VOLUME e While the phone is in use press the VOLUME up or down buttons to the desired volume The phone will store the setting once the button is released NOTE The handset and headset volumes will return to the default settings after you hang up the phone CONFERENCE This feature allows you to have a 3 way conversation using any combination of 2 lines To connect 1 To place call press the line you want If you already have someone the line skip to step 2 2 Press HOLD 3 Place a call on another line 4 Press CONFERENCE 5 Talk to both parties NOTE If you have more than one line on hold and you are attempting a conference you must select the line you want to conference 25 To disconnect one of the parties Simply press the line of the person you want to continue talking to and the other party will b
18. dialing and the flash function will not operate 1 Carefully turn over the phone On the bottom is the battery compartment door Remove the screw on the door with a screwdriver and open the door 2 Install a 9V battery paying close attention to the battery polarity Close the battery compartment door and tighten the screw back in place Carefully turn the phone over again Battery __ compartment oc door NOTE The backup battery is important because should you experience power outage you will still be able to use the phone DESKTOP INSTALLATION 1 Connect an end of one of the long telephone line cords to the jack on the back of the phone labeled LINE 1 2 Connect the other end to the wall jack s labeled 1 amp 2 There are two possibilities for this connection One 2 line RJ 14 wall jack Connect the other end of the line cord to the wall jack OR e Two single RJ 11 wall jacks Connect the other end of the line cord to a 2 line adapter not provided Then connect the adapter to the wall jacks with two short telephone line cords also not pro vided If you want to connect LINE 3 and 4 use the same procedure as in step 1 For the handset connect one end of the coiled handset cord to the jack on the side of the base unit Take the other end of the cord and plug it into the jack at the bottom of the handset Then pl
19. e Adjusting Busy Redial TRANSFER TRANSFERRING A CALL TO ANOTHER STATION 1 With the caller on the line press TRANSFER 2 Within 5 seconds of pressing TRANSFER press the 2 digit station location button 01 16 or memory button where you wish to transfer the call The line s indicator blinks yellow until the party you are transferring to picks up the call Once picked up the indicator will turn solid red The indicator on the receiving party s line will rapidly flash yellow and ring at a different frequency until he or she picks up the call the transferred call has not been picked up at the other station within 30 seconds you will hear a beep at your station The transfer cancels the line is put on hold and the line indicator flashes green 22 If the party at the other station doesn t pick up the transferred call and you wish to attempt to transfer to another station press the line you want and repeat the transfer process e If the station number you pressed is not valid you will hear an error tone and the transfer cancels the party you pressed is Do Not Disturb mode shows on the display The transfer is cancelled and the call is put on hold e If the party s station is busy BUSY shows on the display RECEIVING A TRANSFER FROM ANOTHER STATION If a call is being transferred to your station you will hear a different ring sound The indicator of the line being transferred t
20. e automatically disconnected To disconnect both parties Simply hang up the handset or press SPEAKERPHONE or HEADSET NOTE Bypressing HOLD first you may then disconnect from each party individually INTERCOM ONE TOUCH INTERCOM You can intercom a station by simply pressing the station number memory keys 1 16 The handset must be hung up and neither the speakerphone nor the headset can be in use for this feature to work INTERCOMING A STATION 1 If the INTERCOM indicator is red itis in use Wait until the indicator goes out Press INTERCOM The indicator will turn green Pick up the handset if you want to use it instead Press the 2 digit station number 01 16 or memory button you want The station you want will ring and its INTERCOM indicator will flash red If the station called does not answer in 90 seconds intercom will be cancelled When the person you want to call answers the speakerphone will automatically come on If you want to use the handset pick it up For the headset press HEADSET 4 To end the conversation hang up or press INTERCOM N w 26 NOTE You will hear an error tone if the station address is not valid or not connected to the system If the station you want to reach is busy the display will show BUSY and the party will hear a pending tone alerting him of the intercom If the party s station isin Do Not Disturb mode your station s PRIVACY indicator will flash To override D
21. e connected properly and function correctly common to all phones on the system Make sure all station addresses involved have been assigned Transfer does not Make sure lines 1 and 2 are connected properly and function correctly common to all phones on the system e Check the connections for lines 3 and 4 Make sure the extension number has been programmed for lines 3 and 4 Display reads Addr The station address needs to re assigned due to a duplicate station address in the system See Changing the Station Address 41 REPLACING THE BATTERY Your Four Line Business Phone with Intercom has been designed to accept a 9 volt battery for backup power In the event you experience a power outage you will still be able to use the phone 1 Carefully turn over the phone On the bottom is the battery compartment door Remove the screw on the door with a screwdriver 2 Open the door and remove the old battery 3 Install a new 9V battery close the battery compartment door and tighten the screw back in place CAUTION Replace only with a 9 volt alkaline battery Battery compartment door GENERAL CARE To keep your telephone working and looking good follow these guidelines e Avoid putting the phone near heating appliances and devices that generate electrical noise for example motors or fluorescent lamps DO NOT expose to direct sunlight moisture Av
22. e evidence of purchase date such as the bill of sale Also print your name and address and a description of the defect Send standard UPS or its equivalent to Thomson Consumer Electronics Inc Product Exchange Center 11721 B Alameda Ave Socorro Texas 79927 Pay any charges billed to you by the Exchange Center for service not covered by the warranty Insure your shipment for loss or damage Thomson accepts no liability in case of damage or loss Anew or refurbished unit will be shipped to you prepaid freight What your warranty does not cover Customer instruction Your Owner s Manual provides information regarding operating instructions and user controls For additional information ask your dealer e Installation and setup service adjustments Batteries Damage from misuse or neglect Products which have been modified or incorporated into other products e Products purchased or serviced outside the USA Acts of God such as but not limited to lightning damage Product Registration Please complete and mail the Product Registration Card packed with your unit It will make it easier to contact you should it ever be necessary The return of the card is not required for warranty coverage How state law relates to this warranty This warranty gives you specific legal rights and you may have other rights which vary from state to state If you purchased your product outside the USA e This warranty does not apply Contact y
23. enaaananad REVIEWING A csscscececcecsenecesesseecscensecusunasssesuecessessansseusesseseesenseaneass STORING A INTO A PERMANENT Memory LOCATION Data Port SPECIAL FEATURES OO USTING THE RINGERS USTING THE CONTRAST OF THE DISPLAY 35 SETTING THE PRIORITY PROGRAMMING THE PAUSE DURATION PROGRAMMING THE FLASH DURATION PROGRAMMING THE EXTENSION NUMBER f PROGRAMMING A PAGE PROGRAMMING THE PULSE TONE UsTING Do Not DISTURB USTING THE AUTOMATIC BUSY REDIAL TIME INTERVAL 38 ADJ USTING THE WAIT FOR BUSY TONE DETECT 38 SETTING AUTO INTERCOM CHANGING A STATION ADDRESS REPLACING THE BATTERY GENERAL PRODUCT CARE SERVICE
24. eneral product care 43 Headset 15 Hold 20 Installation 7 Intercom 26 Introduction 4 L Limited warranty 47 M Making outside calls 16 Memory 29 Modular jack requirements 6 Mute 19 Parts checklist 5 Product care 43 Programming a page group 37 Programming the extension number 37 Programming the Flash duration 36 Programming the Pause duration 36 Programming the pulse tone mode 37 INDEX R Receiving incoming calls 17 Redial 21 Replacing the battery 42 5 Service 44 Setting Auto Intercom 39 Setting the Priority Line 36 Setting up your station address 11 Special features 35 System verification 14 T Timer 18 TONE button 20 Transfer 22 Troubleshooting guide 40 Volume 24 Wall mount installation 9 Warranty 47 LimiTED WARRANTY What your warranty covers Any defect in materials or workmanship For how long after your purchase One year The warranty period for rental units begins with the first rental or 45 days from date of shipment to the rental firm whichever comes first What we will do e Provide you with a new or at our option a refurbished unit exchange unit is under warranty for the remainder of the original product s warranty period How to make a warranty claim e Properly pack your unit Include any cables etc which were originally provided with the product We recommend using the original carton and packing materials e Include the packag
25. heir speakphones and receive your page Talk into the handset You will have 30 seconds paging in this mode After 30 seconds the page will be cancelled When finished hang up NOTE program your own page group number see Programming Your Page Group me PWN D y N Also phones which have the page function disabled or those that are in Do Not Disturb mode cannot be paged Paging can only be done from the handset or headset DISABLING OR ENABLING PAGE The station page can be disabled or enabled on each individual station The default is set to enable 1 With the handset hung up press STORE IN 2 Press PAGE 3 Press 0 for disable 1 for enable 4 Press to confirm 28 MEMORY Each of the 16 memory buttons has the capability of storing 2 separate telephone numbers up to 30 digits each Each memory button accesses an upper and a lower memory location The LOWER button accesses those numbers stored in the lower memory locations STORING A NUMBER 1 2 9 gt D Press the STORE IN button The STORE indicator comes on Enter the phone number you want to store using the keypad digits The numbers you enter show on the display Press STORE IN again The STORE indicator blinks red Press the memory location button 1 16 where you want to store the number If you want to store it in upper memory simply press the memory location button If you want to store it in lo
26. ich may harm the telephone network the telephone company shall where practicable notify you that temporary discontinuance of service may be required Where prior notice is not practicable and the circumstances warrant such action the telephone company may temporarily discontinue service immediately In case of such temporary discontinuance the telephone company must 1 promptly notify you of such temporary discontinuance 2 afford you the opportunity to correct the situation and 3 inform you of your right to bring a complaint to the Commission pursuant to procedures set forth in Subpart E of Part 68 FCC Rules and Regulations The telephone company may make changes in its communications facilities equipment operations of procedures where such action is required in the operation of its business and not inconsistent with FCC Rules and Regulations If these changes are expected to affect the use or performance of your telephone equipment the telephone company must give you adequate notice in writing to allow you to maintain uninterrupted service INTERFERENCE INFORMATION This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 This device must accept any interference received including interference that may cause undesired operation This equipment has been tested and found to comply with the limits for a Class B digital device p
27. o you flashes yellow To answer the call press that line button If you are on the line when call is being transfered to you you will hear 3 pending beeps to alert you of the call and the light will flash yellow You can put your current call on hold by pressing HOLD then pick up the new transfered call by pressing the line button NOTE During the transfer the only two stations that can access the line being transferred are a the transferring station or b the station receiving the transfer PRIVACY While in use a line can be secured so that no one else can listen to the conversation This feature only applies to 2 9450 2 9451 phones however Other phones which are not compatible with these models can still access the line Privacy ON A CALL At any time during a conversation you can use the Privacy feature to secure the line 1 While on a line press PRIVACY The indicator will come on 2 To cancel press PRIVACY again or hang up NOTE If you put a call on hold while in Privacy no one but you can access the line on hold VOLUME The ringer speaker and handset headset volumes can be set independently with the VOLUME up and down buttons Your telephone comes with preset settings which can be adjusted to individual taste To return to the preset settings press both the up and down buttons simultaneously There are 15 possible volume settings per mode A tone will indicate when the top or
28. oid dropping the handset as well as other rough treatment to the phone Clean the phone with a soft cloth Never use strong cleaning agent or abrasive powder because this will damage the finish e Retain the original packaging in case you need to ship the phone at a later date SERVICE The FCC requires this product to be serviced only by the manufacturer or its authorized service agents In accordance with FCC requirements changes or modifications not expressly approved by Thomson Consumer Electronics could void the user s authority to operate this product For instructions on how to obtain service refer to the warranty included in this guide or call Consumer Information at 1 800 448 0329 Attach your sales receipt to the booklet for future reference or jot down the date this product was purchased or received as a gift This information will be valuable if service should be required during the warranty period Purchase date Name of store INDEX A Adjusting Do Not Disturb 37 Adjusting the Automatic Busy Redial time interval 38 Adjusting the contrast of the display 35 Adjusting the ringers 35 Adjusting the wait for busy tone detect 38 Automatic Busy Redial 21 B Basic operation 16 Changing station address 39 Changing the phone to a 2 9450 model 13 Cleaning the phone 43 Clock setup 15 Conference 25 D DATA PORT jack 34 Desktop installation 7 Do Not Disturb 19 F Flash 20 G G
29. on as normal but no ringing or voice announcements will be heard 2 To cancel press PRIVACY again NOTE To override Do Not Disturb see Intercom Do Not Disturb is automatically cancelled when you place or answer a call 19 PLacinG A on 1 Press HOLD The indicator for the line on hold flashes green 2 Hang up or press another line button The phone emits a beep every 30 seconds as a reminder At the other stations the indicator will blink red but no beep will be heard NOTE If you put call on HOLD while PRIVACY mode one but you can access the line on hold Anyone trying to access the line will receive an error tone Pickinc Up a Catt on 1 Lift the handset or press SPEAKERPHONE or HEADSET 2 Press the line on hold NOTE The call on hold can be picked up at any station using this procedure FLASH Use the FLASH button to activate custom calling services such as call waiting or call transfer which are available through your local phone company TEMPORARY T ONE If you have pulse rotary service and want to access customer calling services that require tone dialing such as getting information from a local bank you can use this feature e Press the TONE button after you have connected to the customer calling service to enable tone dialing When you hang up the phone automatically resumes pulse dialing TIP Temporary Tone can also be used while s
30. one number you want to store using the keypad digits 3 Press MEMO to exit REVIEWING A Memo 1 Press REVIEW 2 Press MEMO The number will be displayed on the display STORING INTO A PERMANENT Memory LOCATION 1 Press STORE IN 2 Press MEMO 3 Press STORE IN 4 Press the memory location key where you want to store the memo Data Port This phone is equipped with a DATA PORT jack for you to connect an auxiliary phone device such as a fax machine computer modem answering machine or even a cordless phone The DATA PORT switch on the back of the phone controls the Data Port function by enabling you to choose the line that the DATA PORT uses either line 1 line 2 line 3 or line 4 You can use the DATA PORT to hook up your fax machine for example and then set the DATA PORT switch to LINE 4 order to receive faxes on the phone number for line 4 In the event that you are talking to someone on line 4 and want that person to fax something to you change the DATA PORT switch to LINE 2 or LINE 3 and give the person the phone number for line 2 or line 3 Your fax machine now can receive calls on line 2 or line 3 IMPORTANT Be sure to switch the fax machine back to the normal line when you are done because outside callers who do not know that you have switched lines will not be able to reach your fax machine if they dial the line 4 number SPECIAL FEATURES ADJUSTIN
31. our dealer for warranty information 47 Model 2 9451 15339430 Rev 2 E S 99 06 Printed in China THOMSON CONSUMER ELECTRONICS 1999 Thomson Consumer Electronics Inc P O Box 1976 Indianapolis IN 46206 Trademark s Registered Marca s Registrada s
32. phone and the wall jack Are they damaged Does the hook switch pop up when the handset is lifted Check the SPEAKERPHONE button Is the indicator off Is the pulse tone mode programmed correctly Pulse or tone may not be compatible with your local dialing service Disconnect the phone from the wall jack and connect another phone to the same jack If there is no dial tone in the second phone the problem might be your wiring or local service Dial tone is OK but the phone does not dial out Make sure the pulse tone mode is programmed correctly You cannot be heard by the other party Is the handset or headset cord inserted properly and securely Is MUTE on Phone does not ring Is the ringer turned off Is Do Not Disturb activated You may have too many extension phones on your line Try unplugging some phones See solutions for No dial tone Problem Solution Incoming voice too low Check setting of volume control or none at all Indicator and tone This is normal as power is fluctuating as phone dials feedback flutter when dialing in pulse mode Memory dialing Did you program the memory location keys correctly doesn t work Did you follow proper dialing sequence Make sure the pulse tone mode is programmed correctly Battery LOW indicator 9V battery needs replacing or is not installed blinks or is solid Intercom does not Make sure lines 1 and 2 ar
33. rom the U S Government Printing Office Washington D C 20402 Please specify stock number 004 000 00345 4 when ordering copies HEARING Alp COMPATIBILITY This telephone system meets FCC standards for Hearing Aid Compatibility FCC NUMBER IS LOCATED ON THE CABINET BOTTOM REN NUMBER IS LOCATED ON THE CABINET BOTTOM CONTROLS AND FEATURES 1 Speaker 2 Handset hook 3 PAGE button 4 Index lock 5 Memory buttons 6 STORE IN button 7 TIMER button 8 Display 00000 00000000000 000000009 000000 90000 000000000000 000000000000 000000000000 000000000000 900000000000 000000000000 9 TIME SET button 10 MEMO button 11 REVIEW button 12 LOWER button 13 Index cover 14 Index card 15 PROGRAM button 29 27 25 23 21 28 26 24 22 20 16 17 18 19 20 19 18 LINE buttons INTERCOM button HOLD button CONF CALL button SPEAKER PHONE button 21 TRANSFER button 17 22 23 24 HEADSET button FLASH button VOLUME buttons PRIVACY button 13 15 16 MUTE button PAUSE button Key pad buttons 29 BUSY REDIAL button CONTROLS AND FEATURES 31 33 35 36 30 32 34 TONE DATA PORT Mime J NUMBER Piao 37 1234 30 Bat
34. tery symbol 31 Touch tone dialing symbol 32 Memo symbol 33 Timer symbol 34 Data port symbol 35 Redial symbol 36 Line currently being used 37 Extension number 38 DATA PORT 39 DATA PORT line switch 40 LINE 142 41 LINE 3 4 42 AC power jack 43 Power cord strain relief 44 Battery compartment door 45 Headset jack 46 Mini User s Guide door TABLE OF CONTENTS TABLE OF CONTENTS INTRODUCTION Berore You BEGIN Parts CHECKLIST MODULAR J ACK REQUIREMENTS GETTING STARTED INSTALLATION DESKTOP INSTALLATION Watt Mount INSTALLATION SETTING UP YOUR STATION ADDRESS 1 1 CHANGING THE PHONE A 2 9450 MopEL SYSTEM VERIFICATION OTHER STATIONS YOUR STATION 2 SETUP ser mpreno PROGRAMMING THE Hour FORMAT SETTING THE HEADSET a ar ANEA EAEE BASIC OPERATION
35. ting When you are listening you are receiving You can t do both at the same time The phone will automatically switch between transmitting and receiving depending on the level of the voice or the room noise picked up by the speakerphone mic 16 U SING THE H EADSET 1 Press the HEADSET button The HEADSET indicator blinks 2 Press the line you want 3 Wait for a dial tone 4 Dial a phone number 5 Press HEADSET to turn it off NOTE If the headset is not connected an error tone is heard when the HEADSET button is pressed RECEIVING INCOMING CALLS U SING THE HANDSET When the phone rings the corresponding line s indicator flashes rapidly 1 Pick up the handset The line is automatically selected 2 When you are finished hang up the handset USING THE SPEAKERPHONE When the phone rings the corresponding line s indicator flashes rapidly 1 Press the SPEAKERPHONE button The speakerphone comes on automatically and selects a line 2 When you are finished press SPEAKERPHONE 17 THE HEADSET 1 When the phone rings the corresponding line s indicator flashes rapidly 2 Press the line button If the headset mode is not on you must first press HEADSET The HEADSET indicator blinks 3 When you are finished press the HEADSET NOTE Whether you are making or receiving a call the caller will be disconnected if you press another line without putting the call on hold first SWITCHING BETWE
36. tion 6 Press PAUSE Press memory location 7 Press PAUSE Enter long distance number Press STORE IN Press location 8 where the entire location is to be stored AON ADM Write the name for this location on the memory index card NOTE When a chain number is stored in a memory location it cannot be stored as another chain number sequence in a separate memory location 30 STORING THE Last DIALED You can quickly and easily store into memory the last number dialed by pressing the redial button Follow steps 1 7 of Storing a Number but press REDIAL instead of entering the number through the keypad STORING A PAUSE Use the PAUSE button to insert a pause when a delay is needed in the dialing sequence for example when you must dial a 9 to get an outside line or when you must enter codes to access your bank s information line STORING A FLASH Use the FLASH button to insert a flash into your stored numbers for special features from your telephone company which may require it SpeciaL MEMORY STORAGE INFORMATION If more than 30 digits are attempted to be stored an error tone will occur and the sequence will stop Because 30 is the maximum number of digits you can store in a single memory location it is important to note the number of digits consumed when you store function keys Memory digits are used as follows Button pressed Digits used Telephone keypad number 1
37. toring numbersin memory by pressing TONE at the necessary point in the storage sequence REDIAL 1 Pick up the handset or press SPEAKERPHONE or HEADSET 2 The line is automatically selected For headset press the line you want 3 Wait for a dial tone 4 Press REDIAL NOTE The redial function will not operate if the number to be redialed contains more than 30 digits If the number is longer than that you will hear an error tone REVIEWING THE REDIAL BUFFER 1 Press REVIEW 2 Press REDIAL The last number stored in the redial buffer shows on the display Automatic Busy REDIAL If the phone number dialed is busy your telephone can automatically redial the number up to 10 times It will use the line currently selected to make the calls You Receive Busy SIGNAL 1 Hang up the phone 2 Press BUSY REDIAL The busy redial indicator will flash between redial attempts and the speaker will beep when a connection is made If you do not pick up the handset or speakerphone within 60 seconds the telephone will disconnect 21 Busy 15 CANCELLED WHEN press BUSY REDIAL again or call comes in on the same line between redial attempts or e You pick up the handset or press SPEAKERPHONE or e Ten attempts have been made and the line is still busy NOTE Auto busy redial is factory set to a 30 second interval between call attempts You can reprogram the interval if you desire Se
38. ured here If you don t have a modular jack call your local phone company to find out how to get one installed GETTING STARTED VERY IMPORTANT In order to have full system operation of your phone i e intercom transfer page etc lines 1 and 2 must be connected and common to all phones connected to the system Only other 2 9451 or 2 9450 models are compatible for full system operation Also the telephone lines must be connected before AC power is connected The phone may not install prop erly otherwise Your Four Line Business Phone with Intercom is designed for easy installation in your home or office It is important however to follow these few simple guidelines e Take a few minutes to read this material so that you thoroughly understand the sequence of steps to be followed for proper installation of your business phone e As you read the instructions you may require additional line cords or other components not included with this product These items will be indicated by the words not provided NOTE Make sure you keep these instructions for future reference You may need to add stations or make changes to the system later INSTALLATION IMPORTANT It isimperative you follow these steps sequence for proper installation of the phone Telephone line cords must be connected before AC power connection ismade The phone may not install properly otherwise Also without AC power or the battery installed pulse
39. ursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna that is the antenna for radio or television that is receiving the interference Reorient or relocate and increase the separation between the telecommunications equipment and receiving antenna Connect the telecommunications equipment into an outlet on a circuit different from that to which the receiving antenna is connected Consult the dealer or an experienced radio TV technician for help If these measures do not eliminate the interference please consult your dealer or an experienced radio television technician for additional suggestions Also the Federal Communications Commission has prepared a helpful booklet How To Identify and Resolve Radio TV Interference Problems This booklet is available f
40. wer memory press the LOWER button The red indicator comes on Press the memory location button where you want to store the number For future reference you may want to write the name or number of the party you have stored in this location in the corresponding space on the memory index card Repeat steps 1 5 for any additional numbers you want to store up to a total of 32 To cancel the storing procedure at any time press STORE IN If the indicator is blinking press it once If it is continuously lit press it twice NOTE The storage procedure will automatically cancel after 15 seconds if keys are pressed Also when pulse mode 15 used pressing the TONE key before programming will store all digits tone CHANGING A STORED NuMBER If you want to change the stored number simply enter the new number over the old number using the previous memory storing procedure To erase a stored number press STORE IN twice then the memory location you want to erase STORING A CHAIN OF NUMBERS You can link together a dialing sequence of phone numbers in separate memory locations by combining them in a single memory location or have another memory location stored in one of the locations to be linked For example Memory Location Local access number of long 6 distance company Authorization code ID 7 Where entire sequence is to be stored including long distance phone number Storing Press STORE IN Press memory loca
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