Gateway 820 LTO Network Card User Manual
Contents
1. ees 28 Updating the cartridge inventory llle 28 4 Operating the Autoloader Luuss 29 The Operators Panel lcleeelee rs 30 Status BEDS 452g ebore iSo cag dude wA eee ie oe dd Sees 30 LCD liquid crystal display elle 31 IOVIS sash it cancel as a Be chee Rhe Lens red cta uitae Dos ep EAE dee a 31 Ment OpUONS a ache coh ke m dp des ugue ug dpi Sm cas iC Gol Ree Se d p di oo wah ded d 32 Inventory status characters usd idee ede xD Rp a ERA ES pd dr dag Ran 33 Operating Iodes xuuiseakeirem dee ached vs haces bats ue eames bw kes 34 Random TOO dos scere mati de le ee eed Di ep n lay ee eae ees 34 Sequeriltal ModE 2 532 ane eee LER Rd PEREAT ENSE ER E 35 Autoloader operations wt ice ated acus exerit o qo ste wd exc E RC SS oe et rc 36 Monitoring the autoloader operation and status Lsss 36 Performing autoloader and tape drive operations LLL 36 Resetting the autoloader llle 37 Maintenance crm 38 Cleaning the tape drive 0 cc eee enna 38 Shipping the autoloader eeee eee eens 40 5 Troubleshooting and Diagnostics 41 Performing a system test 0 cece n 42 EI OS Sp RI P EET 43 Error and event log llllleeel en 46 LOOIOVOF ganeg metanoa TCI 46 LOT ORU PRETI A EREN Dd et ond at eas EEA 47 Before calling2. your Gateway 820 LTO autoloader user sguide Installing Configuring Gateway Contents 1 introduci n oso ete SP a sse Ve dun qr 1 ug ah qc CI IDCM 2 vector ae hee Reis ee Sm hae TTE 4 Optional accessories lessen 4 2 QUICK SIAM 3 426465 cedars tae bain ber Una a pmo Ra ate bd as nier 5 Warning Sass sanera a a TITRES OTI T 6 gin siii cee E a a a a cere a oa a r a e a E E a E R ES 7 BAC Arp 8 MENO ra E E PUDE 9 Starting the autoloader 0 0c rns 11 The Operators Panel riii iaaa a a dea a a eee i a a AS 13 Installing the data cartridges nananana ee eens 14 3 Setting Up the Autoloader luus 15 Choosing a JOCallOll 44 sets 170 t dios ep thas dps e tubis ua od an dec ebd 16 Checking the installation environment cee eee 17 Installing the autoloader into a cabinet 0 0 0c cc es 18 pies PP wriera sd Ne cement aT a a Naa wih Rewer ats see s 18 Preparing the autoloader 0 ccc eee tees 19 Installing the Support rails n anaa naaa ee eee 20 Installing the cabinet mount brackets 0 0 0c cee eee ee 22 Securing the autoloader llle 24 Connecting tlie Cables aiduiti aeo dh o ea e Cow Ea ean ic atis e idea 25 Data cartlddeS n5 uode datei de oxide Mi bro Mona actin ad ER ood nin Goa Goat Ws 27 Installing the data cartridges eee 27 Loading and unloading a cartridge
3. After initialization the autoloader displays the mount status for the current drive and displays SEQ to indicate that the sequential mode is ON In addition the appropriate inventory status characters appear For more information see Inventory status characters on page 33 4 Start the host computer system 12 www gateway com The Operator s Panel The Operator s Panel The Operator s Panel consists of various status LEDs an LCD and keypad buttons The following keypad buttons are used to navigate the menu options CANCEL button X Cancel an action and return to thelast menu item PREVIOUS button Navigate through menu items NEXT button 4 Navigate through menu items ENTER button Go to a sub menu or force a robotic action For more information about the Operator s Panel see The Operator s Panel on page 30 For more information on the menu options see Menu options on page 32 Clean Drive LED Media attention LED Ready activity LED Error LED Ug Previous Enter Cancel Next 13 Chapter 2 Quick Start Installing the data cartridges Before you use the autoloader you must install the data cartridges For more information on data cartridges see Data cartridges on page 27 Warning The tape drive only operates with LTO 1 Ultrium tape data cartridges The cartridges are available in 100 200 GB D size Attempting to use other types of cartridges may damage the tape
4. tape you want to be loaded first by using the autoloader Operator s Panel controls For more information on loading cartridges see Loading and unloading a cartridge on page 28 When the first cartridge is full or unloaded the autoloader removes the cartridge from the drive automatically returns it to its original slot and loads another cartridge into the next higher numbered slot that is available For additional control over loading cartridges in sequential mode you can set Circular and Autoload options from the autoloader s front panel Circular mode This option is accessed from the Configuration menu When circular mode is enabled the autoloader reloadsthe original first cartridgein the sequence after it cycles through all available cartridges If circular mode is disabled the autoloader stops loading cartridges after the last cartridge has been unloaded and waits until you load another cartridge manually Caution Use caution with circular mode because it can overwrite i data on previously written cartridges Autoload mode This option is accessed from the Configuration menu When autoload mode is enabled the autoloader automatically loads the cartridge from the lowest numbered full slot into thetape drive when you turn the autoloader on It then follows standard sequential operation 35 Chapter 4 Operating the Autoloader Autoloader operations After you install and configure the autoloader and install your program
5. 0 0001079 g2 Hz Random vibration 2 applied during non operation 3 and storage 4 1 Hz PSD 0 0003 g2 Hz 3 Hz PSD 0 00055 g2 Hz 12 100 Hz PSD 0 01 g2 Hz 400 Hz PSD 0 000003 g2 Hz Transportation 4 ISTA Procedure 2A Swept sine applied during non operation 5 and operating 6 5 to 500 to 5 Hz 1 A0 3grmsrandom vibration spectrum is applied to the bottom top axis for a minimum of 20 minutes per axis 2 A 1 06 g rms random vibration spectrum is applied to each of three orthogo nal axes for a minimum of 20 minutes per axis 3 Theautoloader has been unpacked but is not operating 4 The autoloader is packaged in its original shipping container 5 Three sweeps at one octave per minute are applied to each axis at 0 75 g 0 peak input 6 Three sweeps at one octave per minute are applied to the top bottom axis at 0 3 g 0 peak input Regulatory Compliance and Legal Information Chapter B Regulatory compliance statements United States of America Federal Communications Commission FCC Unintentional emitter per FCC Part 15 Thisdevice has been tested and found to comply with thelimitsfor a Class B digital device pursuant to Part 15 of the FCC rules Theselimits are designed to provide reasonable protection against harmful interference in a residential installation Thisequipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the
6. Gateway Technical Support 2 0 0 00 eee ee 49 Telephone support 0 0 cc ee RR rn 49 A SDGCIIICallOlS 5st ast Ex Robe eR Maus dato agna MS ere 51 Size ard wWelgLE uousdiiesat eni e hart ded AED ERE ede eae eee ddp actos saints 51 wiegt merae p a eaaa A a ee haga phe Seed 52 we VERI E 52 SCSI cable requirements eee ees 53 SCSI terminator requirements 0 00 ccc eee 54 Performance specifications ccc eee eens 55 GdDadCllV scecedetives toa dene tices Eu bed ear ete E etim tal dae 55 Tape drive performance 00 ccc eee eens 55 Autoloader self test times 0 eee eens 55 Initial element status time llle 55 Move complete time nananana eee ees 56 zie PEN 56 POWCESDCCIICAIONS inoanucad ins eaten 3 3 wee doleas d vates cub iid nb ewe 4 57 hi2 ECC ELK 57 AGC DOWEL COTO ua ceo ted aes R ett uA e e A t a aks doa d at 57 Environmental specifications llle 58 Acoustic NOISE TNS sarase Aviceca bacs s iE rr Cea ea Robo oie Mr diga a cdd 59 Shock and VIBFATIOTI 12 3 aoc RUE t od Rh RR Unde 59 B Regulatory Compliance and Legal Information 61 MINOX GONE 65 Introduction Theautoloader provides automated data storage archiving backup and retrieval for a range of systems from offices to rack based datacenter environments Read this chapter to learn about m Autoloader features m Autoloader
7. accessories Chapter 1 Introduction Features m A carousel that positions the specified cartridge slot in front of the tape drive A robotic cartridge loader movesthe cartridges between the cartridge slots and the tape drive m Storage for as many as eight data cartridges Cartridges are stored in cartridge slots mounted on the carousel One of these cartridge slots can contain a cleaning cartridge m A cartridge access door for importing or exporting a single cartridge from the autoloader m A LCD that lets you monitor autoloader operations select configuration options and control the cartridge loader and carousel from thefront panel m independent SCSI controllers for the autoloader and tape drive Each controller supports independent sets of SCSI messages and commands The autoloader and the tape drive use a wide low voltage differential LVD SCSI interface m Compatibility with single ended SCSI cables Physical Characteristics and Features Drive technology LTO Ultrium 1 Total drives 1 Maximum storage cartridges 8 cartridge access door 1 LCD size and type Two line with 16 character per line ASCII LCD user interface Four button keypad Maximum capacity compressed capacity assumes 1 6 TB 800 GB compressed native a theoretical maximum 2 1 compression ratio Maximum sustained data transfer rate MB sec 32 16 compressed native Maximum SCSI bus connections 1 SCSI connector type 68 pin high density connecto
8. drive 9 cleaning 38 performance specifications 55 technical support FaxBack support 49 Technical Support 49 tips before contacting 49 telephone support 49 temperature 16 troubleshooting 41 faxed answers 49 system test 42 technical support 49 telephone support 49 turning off autoloader 19 turning on autoloader 11 U unloading data cartridges 28 V ventilation 16 vibrations specifications 60 W weight 51 width 51 67 A MAN LTO 1 USER GUIDE RO 8 03 8509353
9. on the host computer the autoloader performs most operations automatically Operator intervention includes the following activities m Monitoring autoloader operation and status m Performing autoloader and tape drive operations Monitoring the autoloader operation and status During normal operation the Status screen appears on the LCD You can use this screen to monitor autoloader activities By default the Status screen displays the current operating status of the autoloader and tape drive To set the Operator s Panel to interaction mode press any key This mode lets you use the keypad to display options for issuing commands to the autoloader viewing information screens and configuring the autoloader Performing autoloader and tape drive operations The Commands menu provides options for importing and exporting cartridges loading and unloading a cartridge from the tape drive cleaning the tape drive and updating the cartridge inventory For more information on data cartridges see Data cartridges on page 27 36 Autoloader operations Resetting the autoloader A reset causesthe autoloader to perform its power on self test POST and check for the presence of data cartridges You can reset the autoloader in any of the following ways m Power on reset Turning the autoloader off or unplugging it then turning it back on again resets the autoloader and the tape drive B Operator s Panel Select the Configu
10. onto the shelf flanges between the support rails you just installed b Holding one of the cabinet mount brackets against one side of the autoloader line up the two holes in the bracket with the two screw holes on the side of the autoloader The flange on the bracket should be toward the front of the autoloader facing outward C Slide the autoloader into the cabinet until the bracket contacts the cabinet s mounting holes d Determine whether the screw holeon the bracket flangelinesup with a mounting holein the cabinet If it does you will mount the bracket on that side of the autoloader If not you will mount it on the other side of the autoloader 2 Remove the autoloader from the shelf and place it on the work surface 3 Using a TORX T 10 screwdriver remove the two screws on each side of the autoloader 22 Installing the autoloader into a cabinet 4 Position the brackets on each side of the autoloader Secure each bracket by replacing the original screws Flange Cabinet mount bracket www gateway com 23 Chapter 3 Setting Up the Autoloader Securing the autoloader gt To secure the autoloader to the cabinet 1 From the front of the cabinet position the autoloader on the shelf flanges between the support rails Slide the autoloader toward the back of the cabinet until the brackets contact the cabinet s mounting holes Make sure that the tabs on the back of each shelf flange are fully engaged in the slots at
11. the back of the autoloader 2 Place one screw from the cabinet mounting kit into the hole in the front of each bracket If your cabinet has square mounting holes or the holes are larger than the screws provided in the kit use the clip nuts to secure the screws Use a 2 Phillips screwdriver to tighten the screws e 24 Installing the autoloader into a cabinet Connecting the cables gt To connect the cables to the autoloader 1 Choosethe appropriate SCSI cable to use two SCSI cables are supplied with your autoloader m f you are connecting the autoloader to a device that uses a 68 pin HDC connector use the cable that has HDC connectors on both ends OR m f you are connecting the autoloader to a device that uses a high density VHDC connector use the cable that has the VHDC connector on one end and the HDC connector on the other 2 Makesurethat theautoloader isturned off press theright side of the power switch 3 Connect the SCSI cable and the terminator For more information about the SCSI interface see SCSI interface on page 52 d Connect one end of the SCSI cable to one of the SCS connectors on the back of the autoloader D Connect the other end of the SCSI cable to the SCSI connector on the SCSI host bus adapter or on the previous device of the SCSI bus C Ifthisisthelast devicein the SCSI chain connect the SCSI terminator to the remaining SCSI
12. the tape drive is less than 45 seconds Reliability 56 The mean cycles between failures M CBF for the autoloader s robot is 250 000 cycles This value does not include failures attributable to the tape drive or cartridges During one full cycle the cartridge loader completes the following actions 1 Picks the cartridge from a cartridge slot 2 Places the cartridge in the tape drive 3 Removes the cartridge from the tape drive 4 Replaces the cartridge in the cartridge slot Power specifications Power specifications AC power The autoloader has automatic AC input voltage selection and accepts the input voltages shown in the following table The autoloader is capable of continuous operation when the AC power experiences intermittent operation voltage surges and voltage spikes Input voltage 100 to 240 V AC 1095 47 to 63 Hz Input voltage 100 to 240V AC 10 47 to 63 Hz Power consumption Average while idle 20 watts Average while operating 35 watts Maximum while operating 70 watts Average heat output while operating based 119 4 BTU hour on the AC true power consumption AC power cord The autoloader comes with a 7 foot 2 1 meter three conductor 18 AWG power cord for 120 volt use in the United States and Canada The power cord has a molded NEMA 5 15P connector on one end and a molded IEC 320 EN 60320 connector on the other end The power cord is UL Listed and CSA Certified United States
13. 10 Starting the autoloader Starting the autoloader gt To start the autoloader 1 Attach the power cord to the autoloader then attach the other end to an AC outlet For more information about the power cord see Power specifications on page 57 SCSI connectors Power connector 2 Connect the SCSI cable and the terminator For more information about the SCSI interface see SCSI interface on page 52 a Connect one end of the SCSI cable to one of the SCSI connectors on the back of the autoloader D Connect the other end of the SCSI cable to the SCSI connector on the SCSI host bus adapter or to the previous device on the SCSI bus C Ifthisisthelast devicein the SCSI chain connect the SCSI terminator to the remaining SCSI connector on the back of the autoloader SCSI ID Default Settings Autoloader 5 Tape drive 6 To change the SCSI ID settings see Changing the SCS ID settings on page 53 11 Chapter 2 Quick Start 3 Usethe eraser end of a pencil or something similar to press the left side of the power switch The autoloader turns on Important The power switch lets you turn the autoloader and the enclosed tape drive on or off The power switch is recessed into the front panel to prevent the autoloader from being accidentally turned off during operation When you turn on or reset the autoloader it runsan initialization routine During initialization the Operator s Panel displays progress information
14. 57 power switch 12 accessories 4 optional 4 acoustic noise limits 59 autoload mode 35 B back components 8 buttons C cables connecting 25 Cancel button 13 31 capacity 55 carousel 2 10 cartridges access door 2 installing 14 27 inventory 28 loader 9 loading 28 34 35 slots 10 type 14 unloading 28 changing SCSI ID settings 53 circular mode 35 cleaning tape drive 38 clearance 16 Commands menu 32 36 components back 8 front 7 interior 9 Configuration menu 32 37 connecting cables 25 connectors SCSI 8 D data cartridges access port 2 7 installing 14 27 inventory 28 loader 9 loading 28 34 35 slots 10 type 14 unloading 28 depth 51 Diagnostic menu 32 E Enter button 13 31 environmental specifications 17 58 error codes 46 log 46 event log 46 F fan 8 features 2 front components G Gateway Technical Support 49 H help telephone support 49 humidity 16 65 ID settings changing SCSI 53 Information menu 32 initial element status time 55 installing autoloader 15 data cartridges 27 rack mount kit 18 interaction mode 34 interior components 9 inventory status characters 33 updating data cartridge 28 K keypad 7 13 31 L LCD 7 31 LEDs 7 30 length 51 liquid crystal display 7 31 loading data cartridges 28 location 16 log entry 47 level 46 M maintenance 38 menu options 32 navigating 13 31 menus Command 32 Commands 36 Configurati
15. If a mat and wristband are not available touch a known grounded surface such as a computer s metal chassis 17 Chapter 3 Setting Up the Autoloader Installing the autoloader into a cabinet The autoloader can be installed into an EIA 310 D standard 19 inch cabinet rack Requirements To install the autoloader into a cabinet you need m 2 Phillips screwdriver BH TORX T 10 screwdriver m Theincluded cabinet mount kit Make sure that the cabinet mount kit contains the following items m wo support rails m wo cabinet mount brackets m en screws Ten clip nuts Screw amp amp p Clip nut Cabinet mount brackets Support rails 18 Installing the autoloader into a cabinet Preparing the autoloader Warning Before performing any installation or maintenance procedures make sure that the autoloader is turned off D and that the power cord is unplugged from the autoloader and the AC outlet To prepare the autoloader for installation 1 Use the eraser end of a pencil or a similar object to press the right side of the recessed power switch on the front of the autoloader This turns off the autoloader that there is no SCSI activity on the bus before you turn off the autoloader computer and other devices on the SCSI bus make sure Important To avoid disrupting communication between the host 2 Remove the power cord and any SCSI cables or terminators attached to the autolo
16. New SCSI ID appears on the LCD Turn off the autoloader Wait a few seconds then turn the autoloader on again The selected SCSI ID is now set Important If you change the SCSI ID you may also need to turn the host server off and on and reconfigure your backup program before you can use the autoloader The autoloader and the tape drive must each have unique SCSI IDs Make sure that you do not assign duplicate IDs within a bus SCSI cable requirements We recommend using 68 pin SCSI cables that conform to SCSI 3 specifications Warning All wide SCSI configurations single ended LVD and HVD use the same 68 pin connector Attaching the D autoloader directly to an HVD SCSI will make the entire bus non functional and may permanently damage the drive or other SCSI devices on the bus 53 Chapter A Important To comply with the safety and regulatory agency standards for the autoloader all SCSI cables you use with the autoloader must be correctly shielded SCSI cable length The maximum allowable cable length for a low voltage differential SCSI bus including all internal and external cables is specified as follows m f you have more than two devices on the LVD bus the maximum allowable length is 39 feet 12 meters m If you are making a point to point connection target and initiator only the maximum length is 82 feet 25 meters Important The autoloader and the tape drive are independent SCSI devices on the s
17. ader Note the configuration of the cables and terminator You will reinstall them after installing the autoloader in the cabinet www gateway com 19 Chapter 3 Setting Up the Autoloader Installing the support rails gt To install the support rails in the cabinet 1 Remove the two support rails from the kit and note how they will be positioned in the cabinet When the rails are installed the shelf flanges will face inward to support the autoloader 2 From the front of the cabinet position one of the rails on the appropriate side Slide the rail pieces apart to match the depth of your cabinet Position the front flange so it is on the outside of the strip of mounting holes in the cabinet 20 Installing the autoloader into a cabinet 3 Using a 2 Phillips screwdriver attach the rail to the cabinet with four of the screws from the kit If your cabinet has square mounting holes or the holes are larger than the screws provided in the kit use the clip nuts to secure the screws Clip nut Front flange Front flange oooocoocoo oloooloooo 4 Repeat Steps 2 and 3 for the second rail 21 Chapter 3 Setting Up the Autoloader Installing the cabinet mount brackets gt To install the cabinet mount brackets on the autoloader 1 Remove the cabinet mount brackets from the cabinet mount kit and determine which side of the autoloader you will attach them to a From the front of the cabinet slide the autoloader partially
18. ame SCSI bus As a result when they are connected to the initiator there are a minimum of three devices attached to the SCSI bus Therefore the maximum allowable cable length is 39 feet 12 meters m To determine the cable length of the bus measure the lengths of all external SCSI cables Add those lengths together To that sum add 26 8 inches 68 centimeters for the internal SCSI cable length SCSI terminator requirements If the autoloader or the tape drive is the last device on the SCSI bus you must install an external wide LVD terminator on the unused SCSI connector Do not use Internal terminators to terminate the autoloader or the tape drive We recommend using a SCSI 3 type SE LVD multi mode terminator Important We recommend using active termination Testing has shown that older passive termination does not provide rising edge transitions that are fast enough or clean enough at fast SCSI speeds 54 Performance specifications Performance specifications Capacity The autoloader can accommodate as many as eight LTO tape cartridges The storage capacity of the autoloader depends on thetype of cartridge and thetype of data being stored Tape drive performance When installed in the autoloader the tape drive performs within its specifications A minimum of an Ultra2 LVD capablecontroller that can transfer data at least 80 M B second is required For more information about tape drive performance specifications se
19. and Canada 120 VAC power cord m The power cord must have a molded NEMA 6 15P attachment plug on one end m The power cord must have a molded EC 320 EN 60320 connector on the other end m The cordage must be an SJT or SVT type 3 conductor 18 AWG minimum m The power cord must comply with local electrical code 57 Chapter A Environmental specifications 58 Specification Ambient temperature range Temperature variation 5 thermal gradient Relative humidity humidity gradient Wet bulb Altitude 1 2 3 4 5 Operating 1 150 F to 4104 F 410 C to 40 C 2 F per minute max 18 F per hour 1 C per minute max 10 C per hour 20 to 8096 Non condensing 1096 per hour 79 F 26 C max 1000 ft to 30 000 ft 304 8 m to 49 144 m Storage 2 or non operating 3 40 F to 4140 F 40 C to 60 C 1 F per minute max 36 F per hour 1 C per minute max 20 C per hour 1096 to 8096 Non condensing 1096 per hour 84 F 29 C max 1000 ft to 30 000 ft 304 8 m to 49 144 m Transportation 4 4 F to 140 F 20 C to 60 C 2 F per minute max 36 F per hour 1 C per minute max 20 C per hour 10 to 8096 Non condensing 10 per hour 84 F 29 C max 1000 ft to 30 000 ft 304 8 m to 49 144 m All operating specifications include a data cartridge These measurements assume that the autol
20. cer and or birth defects D or reproductive harm 63 Chapter B Notices Copyright 2003 Gateway Inc All Rights Reserved 14303 Gateway Place Poway CA 92064 USA All Rights Reserved This publication is protected by copyright and all rights are reserved No part of it may be reproduced or transmitted by any means or in any form without prior consent in writing from Gateway The information in this manual has been carefully checked and is believed to be accurate However changes are made periodically These changes are incorporated in newer publication editions Gateway may improve and or change products described in this publication at any time Due to continuing system improvements Gateway is not responsible for inaccurate information which may appear in this manual For the latest product updates consult the Gateway Web site at www gateway com In no event will Gateway be liable for direct indirect special exemplary incidental or consequential damages resulting from any defect or omission in this manual even if advised of the possibility of such damages In the interest of continued product development Gateway reserves the right to make improvements in this manual and the products it describes at any time without notices or obligation Trademark Acknowledgments 1 800 GATEWAY ActiveCPR ALR AnyKey black and white spot design CrystalScan Destination DestiVu EZ Pad EZ Point Field Mouse Gateway 2000 Gateway Cou
21. cified in the following table The operating shock levels indicate how much shock the autoloader can withstand while the enclosed tape drive is reading and writing data The non operating and storage shock levels indicate how much shock the autoloader can withstand when it isnot operating After experiencing this amount of shock the autoloader will operate normally Operating 1 Storage 2 or non operating 3 Transportation 2 3 g for 5 msec 4 45 g at 152 in sec 5 ISTA Procedure 2A 1 The autoloader is unpacked and is picking and placing cartridges from the cartridge slots and tape drive 2 Theautoloader has not been unpacked 3 The autoloader has been unpacked but it is not turned on 4 A minimum of 20 shock pulses were applied to the bottom top axis The shock pulses were half sine waves and were applied at a rate not exceeding one shock per second 5 A minimum of three 45 g shock pulses were applied to each of the auto loader s six sides 59 Chapter A Vibration specifications 60 Thefollowingtableshowsthe vibration specificationsfor the autoloader during operation non operation storage and transportation The operating specifications indicate the amount of vibration the autoloader can withstand while the enclosed tape drive is reading and writing data Random vibration 1 applied during operation 1 Hz PSD 0 0000040 g2 Hz 5 Hz PSD 0 0000270 g2 Hz 10 150 Hz PSD 0 0004048 g2 Hz 200 400 Hz PSD
22. connector on the back of the autoloader 4 Connect one end of the power cord to the AC outlet on the back of the autoloader SCSI connectors Fan AC outlet 25 Chapter 3 Setting Up the Autoloader Important The power cord that comes with the autoloader is a 120 VAC three conductor power cord for use in the United States and Canada 5 Connect the other end of the power cord to the AC outlet 6 Turn on the autoloader press the left side of the power switch f Turn on the host computer system 26 Data cartridges Data cartridges Installing the data cartridges Warning The tape drive and autoloader only operate with LTO 1 Ultrium tape data cartridges Attempting to use other types D of cartridges may damage the tape drive and autoloader Important Do not open the front door of the autoloader unless you must perform interaction mode commands or change media Use only LTO 1 Ultrium tape data cartridges Clean the drive whenever necessary Warning Never insert or remove cartridges from the cartridge slot D unless READY ACTIVITY is lit continuously not flashing gt To install the data cartridges 1 Press any button on the Operator s Panel to change to interaction mode Select the Commands menu then press ENTER Select Import then press ENTER Enter the number of the cartridge slot then press ENTER Q Aa GW N Insert the cartridge in the cartridge access port The cartridge is now placed in the selected sl
23. degrade the performance of the tape drive and the performance of your backups Do not connect the tape drive to a disk RAID controller because this is not supported If you are installing an adapter we recommended that you purchase a SCSI LVD controller kit that includes a SCSI cable and SCSI terminator unless provided with your autoloader We strongly recommended that you do not attach the autoloader to the same SCSI bus as your SCSI hard drive s SCSI ID settings The autoloader contains two SCSI ID settings one for the autoloader s SCSI controller and one for the tape drive s SCSI controller If there is another device already assigned to these IDs you need to change the IDs For more information see Changing the SCSI ID settings on page 53 SCSI ID Default Settings Autoloader 5 Tape drive 6 52 SCSI interface Changing the SCSI ID settings gt To change the SCSI ID settings 1 2 C2 O ON OI A From the main menu press the PREVIOUS or NExT button until Configuration appears on the LCD Press ENTER to select the Configuration menu Press the PREVIOUS or NExT button until Change SCSI ID appears on the LCD Press ENTER to select the Change SCSI ID option Press the PREVIOUS or NEXT button until Loader or Drive appear on the LCD Press ENTER to select the Loader or Drive option Press the PREVIOUS or NEXT button until the SCSI ID you want appears Press the ENTER button Cycle Power for
24. drive gt To install the data cartridges 1 Press any button on the Operator s Panel to change to interaction mode Select the Commands menu then press ENTER Select Import then press ENTER Enter the number of the cartridge slot then press ENTER Q Aa GW N Insert the cartridge in the cartridge access port The cartridge is now placed in the selected slot o Repeat Steps 4 and 5 until all cartridges have been installed 14 Setting Up the Autoloader Read this chapter to learn how to Install the autoloader in a cabinet rack Connect the cables B E m install the data cartridges m Load and unload a cartridge 8 U pdate the cartridge inventory 15 Chapter 3 Setting Up the Autoloader Choosing a location Choose a location that meets the following criteria m Select alocation that is flat sturdy level and close to the host server Do not place the autoloader on the floor or other carpeted surfaces Warning Do not place the autoloader on its side or upside down or stack items that weigh more than 33 Ibs 15 kg on top D of the autoloader m Cobinet rack requirements EIA 310 D standard 19 inch cabinet with 2U of clearance m Room temperature 50 to 95 F 10 to 359C m Power source AC power voltage 100 127 VAC 200 240 VAC line frequency 50 60 Hz Important Locate the AC outlet on the back of the autoloader The power cord is the autoloader s main AC disconnect d
25. e Specifications on page 51 Autoloader self test times Each time the autoloader is turned on it performs a power on self test POST POST includes a self test of the control electronics initialization of the mechanical components and a cartridge inventory The POST time is measured from thetime the autoloader is turned on until the autoloader indicates Ready status The maximum time required for POST is 65 seconds The autoloader also performs a self test when you select Library Test from the Operator s Panel or in response to a SEND DIAGNOSTICS SCSI command The maximum time required for this self test is nine seconds If the cartridges are correctly installed the autoloader is ready for operation after performing either a POST or a self test If the autoloader encounters a problem during a POST or the self test it reports an error on the LCD Initial element status time When an initiator sends an INITIALIZE ELEM ENT STATUS IES command the autoloader checks each cartridge slot for the presence of a cartridge The autoloader requires 21 seconds to perform an IES command 55 Chapter A Move complete time Move Complete Timeis measured from thetimethe autoloader receives a move command to thetime it returns status to the initiator indicating that the move is complete The average time required for the autoloader to movethe cartridge slot into position in front of the tape drive and either insert or remove the cartridge from
26. e drive can also report its cleaning requirements to the program Your program may notify you when the tape drive needs cleaning See your program documentation for more information To clean the tape drive make sure that there is an empty slot available to hold the cleaning cartridge Select Clean drive from the Commands menu on the Operator s Panel When you usethis option the autoloader imports a cleaning cartridge through the cartridge access port and inserts it into the tape drive When the cleaning is complete the tape drive ejects the cleaning cartridge and the autoloader returns it to the cartridge access port for removal Maintenance You can also store a cleaning cartridge in one of the cartridge slots You use the Load command from the Commands menu to movethe slot containing the cleaningcartridgeinto position and load thecartridgeinto thetape drive When the cleaning is complete the tape drive ejects the cleaning cartridge and the autoloader returns it to the slot from which it originated Although this alternative lets you always have the cleaning cartridge in the autoloader it has following disadvantages m You must remember which slot your cleaning cartridge is in m The autoloader s data storage capacity is reduced by one cartridge Some programs may support automating the cleaning process by reserving a slot for a cleaning cartridge See your program documentation 39 Chapter 4 Operating the Autoloader Shipp
27. e test Error codes Overview of Error Codes Error code hex notation Error belonging to 80 8F Robotic control errors 90 96 Function errors AO A5 Low level axis errors BO B7 Electronic hardware errors BA BF Drive errors Robotic control errors Error code hex notation 80 81 82 83 84 85 Description No error Invalid command error This error indicates that the Loader received an undefined command or an invalid parameter to a command Device status not suitable to execute this command If the robotics are busy some commands cannot be executed at the same time This error will indicate a probable violation This is not an error condition but does result in busy being reported to the host for the requested SCSI command Inventory not valid The cartridge inventory is not valid because of manual changes or previous fatal errors In this case the inventory must be updated by appropriate Set Slot Status commands Source element not ready The transport source element is empty Destination element not ready The destination element is already full Error codes 43 Chapter 5 Troubleshooting and Diagnostics Error code hex notation 86 87 88 89 8F Function errors 44 Error code hex notation 90 91 92 93 94 95 96 Description Access door cannot be opened preventing the removal of tape media Timeout A timeout condition occurred Communication
28. eat the safeguards observe the following basic rules for installation use and servicing Heed all warnings on the autoloader and in the operating instructions m Follow all operating instructions m Place the autoloader on a firm level surface free from vibration and do not place anything on top of the autoloader m Make sure that the autoloader is positioned so it has correct ventilation m Keep the autoloader away from heat sources such as radiators heat registers furnaces or other heat producing appliances m Useonly the type of power source described in this guide or marked on the autoloader m Do not rest objects on the power cord and avoid placing the power cord near high traffic areas Hold the power cord by the plug when removing it from an AC outlet Pulling the cord can damage the internal wires m To completely disconnect the power remove the power cord and the SCSI cable from their connections on the back of the autoloader m Do not insert objects in the openings on the case m Do not let liquid spill in or on the autoloader m Do not attempt to service this autoloader except as directed in this guide All other servicing should be referred to qualified service personnel For information on servicing contact Gateway Technical Support at support gateway com or at 877 485 1464 m Do not useoil solvents gasoline paint thinners or insecticides on the autoloader m Do not expose the autoloader to temperatures
29. erface specification Data byte 2 is not used in this mode Represents a motion script information Data byte 1 points to the current script number data byte 2 points to the last line executed in the script The provided information is rather extensive and needs to be verified by the developer of the particular script Indicates a debug output This type can be used by a software developer to fix special problems Data byte 1 and data byte 2 are free for any usage and may depend on the investigated problem This type will only be used during the development phase Before calling Gateway Technical Support Before calling Gateway Technical Support Before calling Gateway Technical Support consider using Gateway s Internet technical support Gateway s Web site has FAQs tips and other technical help You can also use the Web site to email Technical Support For more information visit Gateway s Technical Support Web site at support gateway com Telephone support Gateway offers a wide range of customer service technical support and information services Telephone numbers You can access the following services through your telephone to get answers to your questions Resource Service description How to reach Fax on Order a catalog of documents on common 800 846 4526 US demand problems then order documents by document 877 709 2951 Canada support numbers The documents will be faxed to you Gateway Talk to a Gateway Techn
30. evice and must be easily accessible at all times m Air quality Minimal sources of particulate contamination Avoid areas near frequently used doors and walkways stacks of supplies that collect dust printers and smoke filled rooms Warning Excessive dust and debris can damage tapes and tape D drives m Humidity 20 to 80 RH non condensing m Clearance Back minimum of 6 inches 15 4 cm Front minimum of 12 inches 30 8 cm Sides minimum of 2 inches 5 08 cm Important Save all the original packing materials including the accessory box in case you need to ship or move the autoloader at a later time 16 Choosing a location Checking the installation environment After choosing a location for the autoloader consider the following m The maximum recommended ambient temperature for the autoloader is 50 F to 104 F 10 C to 440 C Install the autoloader in an environment compatible with this temperature m Makesurethat thefan opening at the back of the autoloader and the vent openings in the front are free of cables and other obstructions m Make sure that the supply circuit is suitable for all equipment loads in the cabinet Make sure that the outlet or power strip is correctly grounded m Makesurethattheinstallation environmentisfreeof conditionsthat could cause electrostatic discharge ESD If possible use an antistatic mat and grounded static protection wristband during installation
31. ge originated in into position in front of the tape drive The cartridge loader then extracts the cartridge from the tape drive and returns it to the cartridge slot Updating the cartridge inventory 28 After you import or export a data cartridge you can update the cartridge inventory usingtheRe inventory Option command in the Commands menu The autoloader checks for the presence of a cartridge in each cartridge slot Operating the Autoloader Read this chapter to learn about The Operator s Panel Menu options Inventory status characters Operating modes Autoloader operations Maintenance and shipping 29 Chapter 4 Operating the Autoloader The Operator s Panel The Operator s Panel consists of m Status LEDs gm LCD m Keypad Clean Drive LED Media attention LED Ready activity LED Error LED Se Se pc zx B CD Previous Enter Cancel Next Status LEDs 30 The LEDs are updated during power up and reset sequences When you turn on the autoloader or do a software reset the autoloader turns on all LEDs as soon as the power on self test POST allows When mechanical initialization starts all LEDs turn off and the READY ACTIVITY LED flashes at rate of approximately one second per cycle When the mechanical initialization is complete the READY ACTIVITY LED stops flashing If aloader failure occurs the READY ACTIVITY LED turns off and theerror LED turns on The Operator s Panel al
32. he wide SCSI configuration lets you attach as many as 16 devices including one or more initiators to a single SCSI bus m Fan The system fan provides cooling for the autoloader and the tape drive m Power connector The power connector provides AC power and chassis grounding to the autoloader and the tape drive Interior Interior Warning Internal components are not serviceable except by a D qualified service technician Cartridge loader Tape drive Carousel Cartridge slots m Cartridge loader The cartridge loader moves cartridges between the cartridge slots and the tape drive When a cartridge slot is positioned in front of thetape drive theloader gripsthe sides of the cartridge and slides it between the slot and tape drive Then the loader releases the cartridge and pushes it firmly into the drive or slot m Tape drive The autoloader contains one tape drive The tape drive has a maximum data transfer rate of 32 M B Compressed per second and can store up to 200 GB of compressed information on a single data cartridge assuming an average compression ratio of 2 1 Chapter 2 Quick Start m Cartridge dots and carousel The carousel stores as many as eight data cartridges The carousel consists of a drive chain guides and gears that move the cartridges into position in front of the tape drive and make sure that the cartridgeis correctly aligned You can use one cartridge slot to hold a cleaning cartridge
33. higher than 140 F 60 C or lower than 40 F A40 C m Keep the autoloader away from direct sunlight strong magnetic fields excessive dust humidity and electronic or electrical equipment which generate electrical noise Front Front Cartridge access port Status LEDs Keypad Power switch m Cartridge access port Insert or remove cartridges through this port m Status LEDs Provide information about various system functions See Status LEDs on page 30 for more information m LCD Displays two lines of text with 16 characters per line The LCD displaysactions statusinformation menu items and error messages based on the operating mode See The Operator s Panel on page 13 for more information m Keypad Pressthese buttons to perform various tasks in interaction mode See The Operator s Panel on page 13 for more information m Power switch Turns the autoloader and the enclosed tape drive off and on The switch is recessed into the front panel to prevent the autoloader from being accidentally turned off during operation Chapter 2 Quick Start Back SCSI connectors Fan Power connector gm SCSI connectors Two wide SCSI connectors connect the autoloader and tape drive to a single SCSI bus You can use either of the following m A shielded high density wide 68 pin SCSI cable For more information see SCSI interface on page 52 m An LVD or multi node terminator T
34. ht character string with four blank spaces on each side Inventory Status Characters Character Meaning 1 8 Slot Full Indicates that slot contains a cartridge Slot Empty Indicates the slot does not contain a cartridge 1 9 The slot number alternating with the block il character indicates that the cartridge is loaded in the drive or the cartridge is being loaded unloaded imported or exported Exclamation point and the Media Attention LED is on The cartridge in that slot is faulty An invalid cartridge is identified the same way If a drive does not contain any cartridges the following appears on the LCD In this example there is no cartridge in slot 6 Drive empty 12345 78 SEQ If the autoloader detects that a cartridge is loaded when you turn it on the following appears on the LCD In this example there is no cartridge in slot 6 If the cartridge in the drive came from slot 8 the 8 would be alternating with the block character 12345 78 SEQ 33 Chapter 4 Operating the Autoloader Operating modes The system driven mode is the normal mode of operation In this mode the Operator s Panel displays the status associated with the actions that were caused from commands issued through the drive s SCSI interface Some of these actions including loading rewinding and moving tape appear When an Operator s Panel button is pressed and released the Operator s Panel changes to interaction mode In
35. ical Support representative 877 485 1464 US Technical about a non tutorial technical support question 800 846 3609 Canada Support See Before calling Gateway Technical Support and Puerto Rico on page 49 before calling 605 232 2191 all other countries TDD Technical Support for hearing impaired is 800 846 1778 TDD available Weekdays 6 00 a m 8 00 p m Central Time Weekends 6 00 a m 5 00 p m Central Time Sales Get information about available systems pricing 800 846 2000 US accounting orders billing statements warranty service or 888 888 2037 Canada and warranty other non technical issues 49 Chapter 5 Troubleshooting and Diagnostics 50 www gateway com Specifications Size and weight Length 24 0 inches 60 9 cm Width 16 9 inches 42 9 cm Height 3 3 inches 8 4 cm Weight 19 5 pounds 8 8 kg without cartridges installed 51 Chapter A SCSI interface The autoloader has a standard SCSI interface One SCSI cable and one SCSI terminator are included with the autoloader Additional cables and terminators can be ordered from Gateway Important The LVD SCSI interface is compatible with a single ended SCSI bus However do not attach the autoloader to a non LVD SCSI controller because this will degrade the performance of the tape drive and the performance of your backups Do not attach non LVD SCSI devices to the same bus cable as your autoloader because this will
36. ing the autoloader If you need to ship the autoloader usethe original shipping carton and packing materials to prevent damage The shipping carton and packing materials are not intended to be used for shipping items other than the autoloader 40 Troubleshooting and Diagnostics The autoloader includes features to support troubleshooting and diagnostic operations If an autoloader error occurs an error message and error code are displayed on the Operator s Panel Additional diagnostic tests and firmware upgrade capability areincluded in thediagnostic software on the Resource CD 41 Chapter 5 Troubleshooting and Diagnostics Performing a system test The System Test option cycles the autoloader through the process of loading calibrating and unloading all cartridges in the carousel Running a system test verifies the basic operational soundness of the autoloader and tape drive The system test continues indefinitely until you pressthe CANCEL button All regular backup or restore operations are suspended while a system test is in progress gt To run a system test 42 1 From the main menu press the NExr or Previous button until Diagnostics appears on the top line of the LCD 2 Press the ENTER button System Test appears 3 PresstheEnter button to begin thetest The Test Count displays the number of load calibrate unload cycles that have been completed during the test 4 Press the CANCEL button to end th
37. instructions may cause harmful interferenceto radio or television reception However thereis no guarantee that interference will not occur in a particular installation If thisequipment does causeinterferenceto radio and television reception which can be determined by turning the equipment off and on theuser is encouraged to try to correct the interference by oneor more of thefollowing measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment to an outlet on a different circuit from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help Caution Changes or modifications not expressly approved by Gateway could void the FCC compliance and negate your AN authority to operate the product Canada Industry Canada IC Unintentional emitter per ICES 003 62 Thisdigital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus as set out in the radio interference regulations of Industry Canada Le pr sent appareil num rique n met pas de bruits radio lectriques d passant les limites applicables aux appareils num riques de Classe B prescrites dans le r glement sur le brouillage radio lectrique dict par Industrie Canada California Proposition 65 Warning Warning This product contains chemicals including lead known to the State of California to cause can
38. interaction mode you can change settings for the autoloader Interaction mode continues for three minutes after you stop pressing buttons or the requested robotic action stops The Operator s Panel returns to system driven mode automatically The system driven mode has two operating modes Random and Sequential The operating mode used depends on whether automation software is controlling cartridges in the autoloader Initially the autoloader assumes you are not using automation software to control cartridge or drive activity This is called sequential mode If the autoloader detects that automation software is controlling tape drive activity it switches to random mode automatically Important SEQ appears on the LCD when the autoloader is in Sequential Mode No message appears during Random mode The following sections provide more information about sequential and random modes Random mode 34 Random mode is the normal operating mode when a backup program is used In random mode theautoloader loads a cartridge into the drive when it receives the appropriate commands from the program To use this mode your backup program must support autoloaders This support often requires an autoloader library program module to be installed Operating modes Sequential mode Sequential mode is used when autoloader software is not available In sequential mode the autoloader loads and unloadstapes automatically You specify which
39. ntry gateway net Gateway stylized logo Perfect Scholar Solo TelePath Vivitron stylized G design and You ve got a friend in the business slogan are registered trademarks and black and white spotted box logo GATEWAY Gateway Astro Gateway Q Work Gateway Connected touch pad Gateway Connected music player Gateway Cyber Ware Gateway Education Ware Gateway Flex Case Gateway Gaming Ware Gateway GoBack Gateway Gold Gateway Learning Ware Gateway Magazine Gateway Micro Server Gateway Money Ware Gateway Music Ware Gateway Networking Solutions Gateway Online Network O N solution Gateway Photo Ware Gateway Professional PCs Gateway Profile Gateway Solo green stylized GATEWAY green stylized Gateway logo Gateway Teacher Ware Gateway Video Ware HelpSpot InforManager Just click it Learn Gateway Kids BackPack SERVE TO ORDER Server Watchdog the Spotted G Gateway Logo and the Spotted G Logo SpotShop Spotshop com and Your Ware are trademarks of Gateway Inc Intel Intel Inside logo and Pentium are registered trademarks and MMX is a trademark of Intel Corporation Microsoft MS MS DOS and Windows are trademarks or registered trademarks of Microsoft Corporation All other product names mentioned herein are used for identification purposes only and may be the trademarks or registered trademarks of their respective companies 64 Index A AC connector 8 power 57 power cord 11 57 power cord specifications
40. oader is installed in accordance with the installation instructions The autoloader is in its original packaging The autoloader has been unpacked but is still in its protective antistatic bag The packaging is designed to protect the autoloader from the condensation caused by extreme temperature variations 15 C or more When the auto loader is moved from a cold storage environment to a warm operating envi ronment it must acclimate in its packaging for at least 12 hours before opening to prevent serious condensation damage from occurring The autoloader has not been unpacked The transportation period does not exceed 72 hours The data cartridges must be allowed to stabilize in the specified ambient tem perature and humidity for 24 hours before use Environmental specifications Acoustic noise limits The overall averaged A weighted sound pressure level in decibels for the autoloader does not exceed the upper limits specified in the following table Operating mode LpA 1 The autoloader is turned on and idle 55 dBA The autoloader is operational the carousel 55 dBA 2 or cartridge loader is moving and the tape drive is in streaming mode 1 LpA isthe average A weighted sound pressure level over the following fre quency range 5 Hz to 12 5 KHz 2 Represents a maximum sustained operational level Shock and vibration Shock specifications Theautoloader will operate normally after experiencing shock loads as spe
41. on 32 37 Diagnostic 32 Information 32 monitoring autoloader operation 36 status 36 move complete time 56 66 N Next button 13 31 noise limits 59 non technical support Accounting 49 Sales 49 Warranty 49 O operating modes interaction 34 random 34 sequential 34 35 system driven 34 operations monitoring 36 performing autoloader 36 performing tape drive 36 Operator s Panel 13 30 keypad 7 13 31 LCD 7 31 LEDs 7 30 liquid crystal display 7 31 menu options 13 31 32 status LEDs 7 30 optional accessories 4 P POST 37 power AC power specifications 57 connecting cord 25 cord 57 power cord specifications 57 source 16 switch 7 12 power on self test 37 Previous button 13 31 R rack mount kit 4 18 random mode 34 resetting autoloader 37 room temperature 16 S safety precautions 6 SCSI cable length 54 cables 53 changing ID settings 53 connecting 11 25 connectors 8 controllers 2 default settings 11 ID settings 52 interface 52 terminator 54 self test times 55 sequential mode 34 35 autoload 35 circular 35 setting up autoloader 15 settings changing SCSI ID 53 SCSI ID 52 shipping 40 shock specifications 59 size 51 specifications acoustic noise limits 59 environmental 58 performance 55 power 57 power cord 5 SCSI cable 53 SCSI terminator 54 shock 59 size 51 vibration 60 weight 51 starting autoloader 11 status LEDs 7 30 system driven mode 34 system test 42 I tape
42. ot o Repeat steps 4 and 5 until all cartridges have been installed The Import command in the Commands menu lets you assign a cartridge to a specific cartridge slot When you use the Import command the cartridge carousel moves the specified cartridge slot into position in front of the cartridge access port and slides the door open You can then push the cartridge into the siot through the door The cartridge loader grasps the cartridge pulls it into the autoloader and closes the door 27 Chapter 3 Setting Up the Autoloader The Export command lets you specify which cartridge you want to remove When you usethe Export command the cartridge carousel moves the specified cartridge slot into position in front of the cartridge access port and slides the door open The cartridge loader then pushes the cartridge far enough out to let you remove it Loading and unloading a cartridge The Load Cartridge command in the Commands menu lets you specify which cartridge you want to load into thetape drive When you use the Load Cartridge command thecartridge carousel movesthe specified cartridge slot into position in front of thetape drive The cartridge loader then extracts the cartridge from the cartridge slot and inserts it into the tape drive TheUnload Cartridge command makes the tape drive unload the cartridge from thetape drive and eject the cartridge After the cartridge is ejected the cartridge carousel moves the slot that the cartrid
43. r HDCI Features Parallel SCSI Communication Interface Low voltage differential LVD SE Yes Maximum SCSI bus connections 1 Chapter 1 Introduction Accessories The autoloader comes with m Power cord m One wide SCSI 3 HDCI HDCI cable m One wide SCSI 3 VHDCI HDCI cable m OneLTO 1 100 200 GB tape cartridge m OneLTO 1 cleaning cartridge gm One LVD wide SCS terminator included in some configurations B Server Companion CD The CD contains autoloader documentation and diagnostic software for the tape drive and autoloader including firmware upgrade capability See the online documentation on the CD for details about installation and operation of the software Optional accessories m Cabinet mount kit The cabinet rack mount kit includes all the necessary hardware to mount the autoloader in a standard 19 inch EIA 310 D cabinet The autoloader occupies two rack units 2U m LTO 1 100 200 GB tape cartridges Read this chapter to learn about Quick Start Safety precautions Components and connectors Starting the autoloader Using the Operator s Panel Installing cartridges Chapter 2 Quick Start Warnings Read all safety and operating instructions before you use the autoloader and retain theinstructionsfor future reference Thisautoloader has been engineered and manufactured to assure your personal safety Incorrect use can result in electrical shock or fire hazards In order not to def
44. ration menu press ENTER select Reset then press ENTER For more information on using the Operator s Panel see The Operator s Panel on page 13 Resetting the tape drive does not eject a cartridge loaded in the drive If a cartridge isin thetape drive during a reset make sure that it is safeto overwrite the loaded cartridge before performing a backup If you perform a backup without checking the loaded cartridge you may lose important data from a previous backup 37 Chapter 4 Operating the Autoloader Maintenance The autoloader requires no routine maintenance except for cleaning Warning Do not clean or lubricate any of the autoloader s mechanical assemblies Lubricating may adversely affect D the function of those parts Important The autoloader warranty does not apply to failures of the autoloader when it is repaired by untrained or unauthorized service personnel Cleaning the tape drive 38 The tape drive requires regular cleaning with an LTO tape cleaning cartridge to maintain optimal performance Following a regular cleaning schedule for your tape drive maximizes the reliability of your drive and the life of your LTO tape data cartridges Warning Do not use cleaning cartridges other than a Gateway approved LTO cleaning cartridge Using other D types of cleaning cartridges will void your warranty Carefully follow all instructions and recommendations provided with the cleaning cartridge Important The tap
45. rror B7 Timeout on loader command 45 Chapter 5 Troubleshooting and Diagnostics Drive errors Error code hex Description notation BA Drive load timeout BB Drive unload timeout BC Over temperature problem BD No connection to drive BE Generic drive response error BF Drive broken needs repair Error and event log The autoloader provides an internal error and event log with 64 entries This log data is helpful for development and service purposes The error and event log is accessible through the Operator s Panel and can be read out entry by entry Log level The error log is available in different levels This log level is selectable through the Operator s Panel so you can decide whether you want detailed information over a short range of events or rough information over a large range of events Code Description 0 Error log is disabled 1 Only errors are reported 2 Errors and internal robotic message codes are logged The log gives an overview of the communication between the drive and the robotics 3 Errors commands and scripts are reported The scripts describe micro movements of the robotics such as move slider to position xx close gripper move belt and so on There are scripts for load unload import export and more The internal number of the script and script line number are posted to each micro movement log 46 Error codes Code Description 4 Errors commands
46. s error during loop back Timeout detected by loader on BHC testing No error after autoloader recovery Description Mechanical initialization failure The robotic was not able to get into its safe mechanical init position Manual intervention will be necessary Scan failure Fatal error during cartridge scan building up inventory Preposition failed Belt positioning error during Preposition command Cartridge mount error Movement of cartridge into drive failed Cartridge dismount error Failure during cartridge removal and transport back to the slot Import error Device was not able to finish import of new cartridge without error Export error Fatal error during cartridge export Low level axis errors Error code hex notation AO Al A2 A3 A4 A5 Error codes Description Belt axis error Error during cartridge carrier movement position not found Slider axis error Transport slider unable to reach estimated position Gripper position error Gripper unable to reach position Cartridge pick error Missing cartridge during pick operation of gripper Door function error Slider door in front bezel not in requested position during device operation Fan error Loader processor has detected a fan error Electronic hardware errors Error code hex Description notation BO ROM error B1 RAM error B2 NVRAM error B3 CTC error B4 UART error B5 Display error B6 Memory e
47. s through menu items ENTER button Goes to a sub menu or forces a robotic action 31 Chapter 4 Operating the Autoloader Menu options Import Cycle count Reset System test Export View event log SE SCSI Load cartridge Product Rev Code update Bud Serial numbers Circular mode Clean drive Pila Autoload mode Re Inventory Press the ENTER button to access the menu options from the Operator s Panel Use the PREVIOUS and NEXT buttons to navigate through the menu items then press ENTER to select the menu item Use the CANCEL button to cancel the last action and return to the previous menu item For most installations the default configuration for the autoloader does not need to be changed However you can access the Configuration menu from the Operator s Panel to change the SCSI IDs for the autoloader and the tape drive Important The autoloader and the tape drive must each have unique SCSI IDs Make sure that you do not assign duplicate IDs within a bus For more information on changing SCSI IDs see SCSI ID settings on page 52 32 Inventory status characters Inventory status characters Theinventory status characters represent the status of each slot within the tape drive They appear in the second line of text on the LCD as an eig
48. scripts and stop on trigger are logged The first error which occurs stops the logging by switching to log level 0 This gives the possibility to fix the root cause of an error even if the error recovery is successful and the autoloader runs on Log entry A negative number in the top line shows the current position in the error log Every log entry consistsof atypeidentifier and two data bytes Thisinformation is shown on the bottom line of the screen Entry AA BB CC B AA type identifier m BB data type 1 m CC data byte 2 Example of error event log display EVENT 6 03 AO 00 BH Sequence number 6 indicates the position in the sequence list Zero 0 is the most recent m The log shows a belt axis error type identifier 03 error data byte 1 AO belt axis error data byte 2 00 is not used The following entry modes can be assigned by the type identifier Entry modes Type Description 01 Internal robotic command message which is received by RobCtrl Module Data byte 1 shows the command data byte 2 means its first parameter usually cartridge number 47 Chapter 5 Troubleshooting and Diagnostics 48 Type 02 03 04 05 Description Internal robotic command message which is received by RobTest Module Data byte 1 shows the command data byte 2 means its first parameter usually cartridge number Indicates an error message Errors are represented by the same codes as described before in this int
49. so displays an appropriate error code to help identify the failure The Operator s Panel m READY ACTIVITY Green LED Lights any time the autoloader is turned on and able to function It flashes whenever there is autoloader or drive activity m CLEAN DRIVE Amber LED Lights when the drive needs to be cleaned The LED turns off after the drive is cleaned successfully m MEDIA ATTENTION Amber LED Lights when a cartridge is bad marginal or invalid The LED turns off when all invalid cartridges are removed from the autoloader m ERROR Red LED Lights when there is an unrecoverable autoloader or drive failure A message appears at the same time on the screen The LED turns off when the error state is resolved For alist of error codes see Error codes on page 43 LCD liquid crystal display The LCD consists of two lines with 16 characters per line The LCD displays actions status information menu items and error messages based on the operation mode Keypad You use the keypad buttons to navigate the various menu options that are available For more information see Menu options on page 32 Important The keypad buttons are only available for use in interaction mode For more information on operating modes see Operating modes on page 34 CANCEL button X Cancelsan action and returnsto thelast menu item PREVIOUS button Navigates through menu items NEXT button 4 Navigate
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