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Gateway 450 Laptop User Manual

1. llis 80 Troubleshooting the battery installation llle 80 CD problems 3e rk E A ETERRUOERORU QERUGE eed oe wee eee ndn 81 Hard drive problems 2 000 eee ene 81 Memory and processor problems 0 000 e eee eae 82 Peripheral Adapter problems 000 00 c eee ete eee 82 Printer problems 0 0 cee eet eee nn 84 System problems 22 2 ke exa RE Ru n whee bee ee ew hir dd 85 Video problems 5 tbt TEE Ra Ro ux a i RU ES REOT EENEN 86 Error codes and test points 0 0 eee e 88 A Safety Regulatory and Notices Lusuus 95 System Specificallolns vssverseresesvszsrtekrrbrayd rkkk ears 107 System Specifications 0 0 00 tee 107 Mechanical specifications 0 0 cee eee 108 Environmental specifications 0 0 0 0 00 cee eee 108 Electrical specifications 0 0 0 eae 109 INGOX de TIE 111 Contents iii iv Gateway 7450R Server System Manual Preface Conventions used in this manual Throughout this manual you will see the following conventions Convention ENTER CTRL ALT DEL Setup User s Guide Viewpoint Important Caution A Warning Description Keyboard key names are printed in small capitals A plus sign means to press the keys at the same time Commands to be entered options to select and messages that appear on your monitor are printed in bold Names of publications are printed in
2. You may need to reconfigurethe server after replacing an expansion card You may also need to install upgrade software that came with the card Check the card documentation for additional information Adding an expansion card When adding an expansion card you must install an expansion card in slot 1 before you can install an expansion card in slot 2 Replacing and Adding Internal Devices 45 To add an expansion card 1 Set any jumpers and switches on the card if required in the card instructions 2 Turn off the server disconnect the power cord and all external peripheral devices 3 Open thecase See Openingthe case on page 18 and Preventing static electricity discharge on page 17 4 Locatean availableslot and removethe slot cover by removing the screw on the expansion card bracket then remove the slot cover Expansion card bracket Slot cover 46 Gateway 7450R Server System Manual 5 Remove the card holder from the other end of the expansion card 6 Set any jumpers or switches on the expansion card then install the expansion card in the empty slot 7 Ifthe card is full length insert the card extension into the card guide The card extension in slot 1 fits below the card guide and the card extension in slot 2 fits into the groove in the card guide Replacing and Adding Internal Devices 47 8 Replacethe card holder over the card guide and the end of the expansion card 9 Replace the screw in the
3. 24 Gateway 7450R Server System Manual 5 f necessary set any jumpers on the CD drive assembly See your drive documentation for proper drive jumper settings and cable orientation 6 Placethe CD drive assembly in the chassis Make sure the hooks extend through the slots on the bracket then slide the CD drive assembly forward 7 Securethe CD drive assembly with thetwo screws you removed in Step 4 8 Connect the power and data cables making sure the cables are in the correct position and orientation The IDE cable ships with the CD drive kit Make sure you route the cable directly from the CD drive through the cable clamp and to the primary IDE connector on the system board Other routing may interfere with internal airflow and the thermal characteristics of the server 9 Close the case See Closing the case on page 20 10 Reconnect the power cord and all other external peripheral devices then turn on the system Replacing the CD drive assembly The CD drive assembly is located beside the diskette drive assembly in the center of the front panel Important The replacement drive should include the bracket and small circuit board If it does not transfer those M components to the new drive To replace the CD drive assembly 1 Turn off the system and disconnect the power cord and all other external peripheral devices 2 Open the case See Opening the case on page 18 and Preventing static electricity discharge
4. Video problems 86 The mouse does not work Probable cause The mouse is not plugged in or connected properly The mouse driver did not load when the system started The mouse is defective Solution Make sure that the cable is plugged in correctly Load the appropriate mouse driver manually or contact technical support Try a mouse that you know is working The system is running but the screen is blank Probable cause The monitor is not turned on The monitor data cable is not connected The connector or cable is damaged The monitor brightness and contrast controls are turned down The monitor is defective The video card is not seated correctly The video card is not compatible with the system The second processor is not seated properly Solution Make sure that the monitor is plugged in and turned on If the monitor is turned on the green power LED should illuminate Make sure that the monitor data cable is connected to the video controller on the back of the system Check the connector and cable for bent or damaged pins Adjust the brightness and contrast knobs to the center position Connect a working monitor to the server Open the system and reseat the video card The server board may have a built in video adapter so there may not be a video adapter to remove and replace Check the documentation or technical support to make sure that the video card is compatible with the system If
5. 53 Gateway Gateway 7450R Server System Manual March 2001 Notices Copyright 2001 Gateway Inc All Rights Reserved 4545 Town Centre Court San Diego CA 92121 USA All Rights Reserved This publication is protected by copyright and all rights are reserved No part of it may be reproduced or transmitted by any means or in any form without prior consent in writing from Gateway The information in this manual has been carefully checked and is believed to be accurate However changes are made periodically These changes are incorporated in newer publication editions Gateway may improve and or change products described in this publication at any time Due to continuing system improvements Gateway is not responsible for inaccurate information which may appear in this manual For the latest product updates consult the Gateway Web site at www gateway com In no event will Gateway be liable for direct indirect special exemplary incidental or consequential damages resulting from any defect or omission in this manual even if advised of the possibility of such damages In the interest of continued product development Gateway reserves the right to make improvements in this manual and the products it describes at any time without notices or obligation Trademark Acknowledgments 1 800 GATEWAY ActiveCPR ALR AnyKey black and white spot design CrystalScan Destination DestiVu EZ Pad EZ Point Field Mouse Gateway 2000 Gat
6. Solution Restart your server then press F2 to enter the BIOS Setup utility In the Boot Removable Devices menu make sure that the diskette drive parameters are set correctly Open the system then make sure all cables are properly connected to the controller card The diskette controller is integrated into the system board The diskette drive will not read write or format Probable cause The diskette is not IBM formatted The disk is write protected The diskette is corrupted Solution Make sure that the diskette you are trying to format is IBM compatible If it is try reformatting it If not get another diskette Make sure that the write protection window on the upper right corner of the diskette is closed unprotected Run CheckDisk on the diskette If errors are detected and corrected try accessing the diskette again The diskette drive LED illuminates continuously Probable cause The diskette is corrupted The cable to the drive is not connected properly Solution Remove the diskette from the drive If the light remains on try restarting the system Open the system then make sure the cable between the diskette drive and its controller is properly connected Make sure that the pins are not bent or misaligned The diskette controller is integrated into the system board Troubleshooting 83 The system does not recognize an expansion card Probable cause The interrupt or I O address is set
7. me en l absence des Abdeckung kann Ihrem System coperture al loro proprio las tapas bien colocadas To install the covers panneaux risque oder Teile darin besch digen posto potrebbe puede da ar los componentes 1 Check first to make d endommager ses pi ces Um die Abdeckung wieder danneggiare i componenti del sistema Para instalar las sure you have not left Pour installer les panneaux anzubringen del sistema Perrimetterele tapas loose tools or parts proc dez comme suit 1 Vergewissern Siesich daB coperture del telaio 1 Aseg rese primero de no inside the system 1 Assurez vous de ne pas Sie keine Werkzeuge oder 1 Controllare prima che haber dejado 2 Check that cables avoir oubli d outils ou de Teile im Innern des non si siano lasciati herramientas o add in boards and pi ces d mont es dans Systems zur ckgelassen degli attrezzi o dei componentes sueltos other components are le systeme haben componenti dentro il dentro del sistema properly installed 2 Assurez vous que les 2 berpr fen Sie alle Kabel Sistema 2 Compruebe que los 3 Attach the covers to the cables les cartes Zusatzkarten und andere 2 Controllare che i cavi cables las placas chassis with the screws d extension et les autres Komponenten auf dei supporti aggiuntivi adicionales y otros removed earlier and composants sont bien ordnungsgem en Sitz ed altri componenti componentes se hayan tighten them firmly install s und Installation siano stati installati instalad
8. on page 17 3 Remove the power and data cables from the small printed circuit board at the back of the drive Note their locations and orientations Replacing and Adding Internal Devices 25 26 4 Remove the two screws that secure the CD drive assembly to the chassis Slidethedrive assembly back slightly to disengagethe hooks on the drive bay from the slots on the CD drive bracket then pull the drive assembly out of the chassis If necessary set any jumpers on the replacement drive See your drive documentation for proper drive jumper settings and cable orientation Place the new CD drive and bracket in the chassis Make sure the hooks extend through the slots on the new bracket then slide the CD drive forward Secure the CD drive with the two screws you removed in Step 4 9 Connect the power and data cables making sure the cables are in their 10 11 original positions Close the case See Closing the case on page 20 Reconnect the power cord and all other external peripheral devices then turn on the system Gateway 7450R Server System Manual Replacing a hot plug drive The hot plug drives are located along the bottom edge of the front panel as you face the system The hot plug bay supports as many asthree 1 inch high 3 5 inch SCSI hard drives The hot plug drives are assigned SCSI ID numbers by the hot plug backplane with the drive on the left end of the hot plug bay assigned SCSI ID 0 The b
9. shielded video cable These accessories are required to be used in order to ensure compliance with FCC rules Declaration of Conformity Responsible Party Gateway Companies Inc 610 Gateway Drive North Sioux City SD 57049 605 232 2000 Fax 605 232 2023 Safety Regulatory and Notices 99 Product Gateway 7450R Server For unique identification of the product configuration please submit the 10 digit serial number found on the product to the responsible party This device complies with Part 15 of the FCC Rules Operation of this product is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interferencethat may cause undesired operation Caution Changes or modifications not expressly approved by Gateway could void the user s authority to operate the A equipment FCC Part 68 applicable to products fitted with USA modems 100 Your modem complies with Part 68 of the Federal Communications Commission FCC rules On the computer or modem card is a label that contains the FCC registration number and Ringer Equivalence Number REN for this device If requested this information must be provided to the telephone company An FCC compliant telephone line cord with a modular plug is required for use with this device The modem is designed to be connected to the telephone network or premises wiring using a compatible modular
10. Enable processor cache OCh Initialize caches to initial POST values OEh Initialize I O components OFh Initialize the local bus IDE 10h Initialize power management 1th Load alternate registers with initial POST values If the BIOS detects error 2C or 2E it displays an additional word bitmap xxxx indicating the address line or bits that failed For example 2C 0002 means address line 1 bit one set has failed 2E 1020 means data bits 12 and 5 bits 12 and 5 set have failed in the lower 16 bits 88 Gateway 7450R Server System Manual Test Point 12h 13h 14h 16h 17h 18h 1Ah 1Ch 20h 22h 24h 28h 29h 2Ah 2Ch 2Eh 2Fh 32h 33h 36h 38h 3Ah 3Ch 3Dh 42h 45h 46h 48h 49h 4Ah 4Bh 4Ch Beep Code 1 2 2 3 1 3 1 1 1 3 1 3 1 3 4 1 1 3 4 3 2 1 2 3 POST Routine Description Restore processor control word during warm boot Initialize PCI bus mastering devices Initialize keyboard controller BIOS ROM checksum Initialize cache before memory auto size 8254 timer initialization 8237 DMA controller initialization Reset programmable interrupt controller Test DRAM refresh Test 8742 keyboard controller Set ES segment register to 4 GB Auto size DRAM Initialize POST Memory Manager Clear 512 kb base RAM RAM failure on address line xxxx RAM failure on data bits xxxx of low byte of memory bus Enable cache before system BIOS shadow Test processor bus clock frequency Initialize Phoenix Dispatch Ma
11. agent in Windows 2000 The server must be prepared for the server management software m SNMP service must be installed If not install SNMP service through Windows 2000 before you install the SNMP agent To install the SNMP agent in Windows 2000 1 Add the IP address or hostname of the server to the SNMP setup This SNMP service routes SNMP service alerts to ManageX 2 Install ManageX from the Server Companion CD SCCD 3 Copy WBEMSNMPEX from the i386 directory on the SCCD to a local drive 4 Open a DOS command prompt window and type expand DAWBEMSNMPEX CAWBEMSNMPEXE where D is the drive and directory where you copied WBEMSNMPEX and C isthe drive and directory where you want to place the expanded file then presss ENTER 5 Type WBEMSNMP at the command prompt then press ENTER The system will display the welcome screen with the title Welcome to the WMI SNMP Provider Installation Wizard When the welcome screen is displayed continue with the installation 6 Click Start then select Settings then Control Panel 7 Double click Add Remove Hardware 8 Click Add Troubleshoot a device Add a new device then No want to select the hardware from a list 74 Gateway 7450R Server System Manual 9 Select Other devices then click Have Disk 10 Browse the SCCD to find 7450R inf 11 Select the 7450R Driver 12 If the server does not reboot automatically reboot the server 13 Setup ManageX see Setting up ManageX on page 7
12. and the new configuration configuration was not saved in the BIOS Setup utility The memory was installed Make sure that the memory is properly seated and incorrectly oriented A memory chip is faulty Replace the card with the faulty chip Third party diagnostic programs can help determine which chip or memory segment is failing The system does not recognize a new or second processor Probable cause Solution The processor was installed Check the installation Make sure that the processor incorrectly is fully seated in its socket The processor should be recognized automatically if it was installed correctly Peripheral Adapter problems 82 The system does not recognize a SCSI device Probable cause Solution The device needs to be From the Control Panel window Start Settings Control added as new hardware Panel double click Add New Hardware Follow the on screen instructions for adding the device The SCSI ID may be Assign an available SCSI ID to the device invalid The SCSI chain is not Make sure the last device on the SCSI chain is terminated terminated Gateway 7450R Server System Manual Probable cause The device cables are not installed correctly Solution Open the system then check all cables between the controller and the device The system does not recognize the diskette drive Probable cause The diskette drive may be configured incorrectly The drive cables are not connected properly
13. cord does not exceed the extension cord ampere rating f your system is fitted with a TV Tuner cable or satellite receiver card make sure that the antenna or cable system is electrically grounded to prevent against voltage surges and build up of static charges Care during use Do not walk on the power cord or allow anything to rest on it Do not spill anything on the system The best way to avoid spills isto avoid eating and drinking near your system Some products have a replaceable CMOS battery on the system board There is a danger of explosion if the CMOS battery is replaced incorrectly Replace the battery with the same or equivalent type recommended by the manufacturer Dispose of batteries according to the manufacturer s instructions When the computer is turned off a small amount of electrical current still flows through the computer Always unplug all power cables and modem cables from the wall outlets before cleaning the system Unplug the system from the wall outlet and refer servicing to qualified personnel if The power cord or plug is damaged Liquid has been spilled into the system The system does not operate properly when the operating instructions are followed The system was dropped or the cabinet is damaged The system performance changes Replacement parts and accessories Use only replacement parts and accessories recommended by Gateway Important Do not use Gateway products in areas c
14. drive We suggest that you first check your hard drive for available space then back up important files prior to deleting unneeded files in case you delete important files by mistake Checking hard drive space In Windows you can see a chart of the available hard drive space To check hard drive space 1 Double click on the My Computer icon on the desktop The My Computer window opens 2 Right click the drive you want to check 3 Select Properties The drive s properties window opens The General tab shows you the available and used space on the drive Managing the Server 69 Backing up files Regularly backing up your files protects you from losing data and lets you keep fewer files on your hard drive Back up old files to the network a large capacity disk drive or tape drive and delete the files from the hard drive This server does not support the installation of an internal large capacity disk drive or tape storage drive You can usethe software that came with your tape backup drive or your large capacity disk driveto back up the files You can also back up files by running the Backup utility that came with your operating system In Windows NT Backup copies files to a tape drive To run Backup in Windows NT 1 Click Start then select Programs Administrative Tools then Backup 2 Follow the on screen instructions Deleting unneeded files By deleting unneeded files from the hard drive you free up space
15. expansion card bracket to secure the card Expansion card bracket Expansion card 10 Connect any cables to the card See the card documentation for the proper cable orientation 11 Close the case See Closing the case on page 20 12 Reconnect the peripherals and the power cord then turn on the system You may need to reconfigurethe server after installing some expansion cards You may also need to install software that came with the card Check the card documentation for additional information Replacing the power supply The 200 W power supply provides all system power To replace the power supply 1 Turn off the system and disconnect the power cord and all peripherals 2 Open thecase See Openingthe case on page 18 and Preventing static electricity discharge on page 17 48 Gateway 7450R Server System Manual 3 Disconnect the cables from the power supply to all other internal parts Notetheir positions and orientations so you can connect the cables from the new power supply 4 Remove the air duct between the power supply and the number two blower Replacing and Adding Internal Devices 49 5 Removethethree screws that secure the power supply to the back panel then slidethe power supply toward the front of the server to free it from the pin on the bottom of the server and lift it out of the chassis 6 Place the new power supply in the chassis making sure the pin on the bottom of the chassis passes throug
16. indicated on the rating label f your computer has a voltage selector switch make sure that the switch is in the proper position for your area The voltage selector switch is set at the factory to the correct voltage Openings in the computer case are provided for ventilation Do not block or cover these openings Make sure you provide adequate space at least 6 inches 15 cm around the system for ventilation when you set up your work area Never insert objects of any kind into the computer ventilation openings Safety Regulatory and Notices 95 Some products are equipped with a three wire power cord to make sure that the product is properly grounded when in use Theplugon thiscord will only fit into a grounding type outlet Thisis a safety feature If you are unable to insert the plug into an outlet contact an electrician to install the appropriate outlet Warning For the power supply of this equipment an approved power cord has to be used For a rated current up to 6 A Q and an equipment weight up to 6 kg a power cord not lighter than HO5VV F 3 G 0 75 mm has to be used Warning Zum Netzanschlu dieses Ger tes ist eine gepr fte Leitung zu verwenden F r einen Nennstrom bis 6 A und Q einem Ger tewicht gr er 6 kg ist eine Leitung nicht leichter als HOSVV F 3 G 0 75 mm einzusetzen f you use an extension cord with this system make sure that the total ampere rating on the products plugged into the extension
17. not obtain a compatible video card The server board may have a built in video adapter so there may not be a video adapter to remove and replace Open the system and reseat the the second processor Gateway 7450R Server System Manual The image on the screen is dim or difficult to read Probable cause The monitor brightness and contrast controls are turned down Sunlight is glaring off the display The monitor may be old Solution Adjust the brightness and contrast knobs until the text becomes clear Position the monitor away from the sun or a window Replace the monitor The color monitor displays everything in black and white Probable cause Solution The system was turned Make sure that the monitor is turned on then restart the on before the monitor System The display type is set In the Control Panel window Start Settings Control incorrectly Panel double click Display set the display to the appropriate monitor type then restart the system The displayed characters are garbled Probable cause The video cable is damaged The display setup is incorrect The video is distorted Solution Make sure the connector and cable have no bent or damaged pins In the Control Panel window Start Settings Control Panel double click Display and check the settings The correct video type should be selected along with a supported resolution See your monitor documentation for more information Prob
18. signal to the system board where server management software processes the signal Security through the BIOS Setup utility The BIOS Setup utility provides several security features to prevent unauthorized or accidental access to the system Once the security measures are enabled access to the system is allowed only after you enter the correct password For example the utility lets you m Set and enable the supervisor and user passwords m Control access to the Setup utility m Restrict diskette drive access m Restrict access to the hard drive boot sector Configure and enable the security features using the BIOS Setup utility Disabling the security features does not change the state of system power That is if you press and release the power switch while security is on the system will not power off when security is later disabled However if the front panel power switch remains pressed when security is disabled the system will turn off 76 Gateway 7450R Server System Manual Summary of software security features The following table lists the software security features and describes what protection each offers In general to enableor set the features listed here you must run the BIOS Setup utility and go to the Security Menu The table also refers to other Setup utility menus For moreinformation see About the BIOS Setup utility on page 61 Feature Disable writing to diskette Control access to BIOS Setup Control a
19. sure that the label is facing up then try again Try cleaning the CD with a lint free cloth Make sure the disk is not scratched In the Control Panel window Start Settings Control Panel double click Add New Hardware Follow the on screen instructions for adding the drive Restart your server then press F2 to enter the BIOS Setup utility program From the Main IDE Configuration menu set the IDE Controller to Both and the Secondary IDE Master to Auto Open the system then make sure all cables between the IDE controller and the CD drive are correctly connected Replace the CD drive Hard drive problems The system does not recognize a SCSI drive Probable cause SCSI hot plug drive is not seated correctly The SCSI bus is not properly terminated The drive is configured with a conflicting SCSI ID The cables are not connected correctly Solution Open the system and reseat the hot plug drive s This problem is most common immediately after shipping Open the system and make sure that the last device on the SCSI chain is properly terminated Change the device s SCSI address to one that is not currently being used by the system Open the system then make sure the cables are connected properly Troubleshooting 81 Memory and processor problems The system detected memory errors during start up Probable cause Solution Memory was added or Open the BIOS Setup utility and save the new memory removed
20. that may damage the server m Protect the server from extreme temperature and humidity Do not exposeit to direct sunlight heater ducts or other heat generating objects m Route external cables carefully to make sure they do not block air vents or impede airflow m Makesurethat the inlet air temperature within the rack cabinet remains below the specified limit of 40 C 104 F m Keep the server away from equipment that generates magnetic fields such as unshielded stereo speakers Even a telephone placed too close to the server may cause interference System Setup 11 m Plugthe server into a wall outlet power strip or uninterruptible power supply UPS Warning For the power supply of this equipment an approved power cord has to be used For a rated current up to 6 A Q and an equipment weight up to 6 kg a power cord not lighter than HO5VV F 3 G 0 75 mm has to be used Warning Zum Netzanschlu dieses Ger tes ist eine gepr fte Leitung zu verwenden F r einen Nennstrom bis 6 A und Q einem Ger tewicht gr er 6 kg ist eine Leitung nicht leichter als HO5VV F 3 G 0 75 mm einzusetzen Starting the server Before you start the server for the first time make sure m The power supply is autosensing and it automatically determines the voltage of the incoming power source m All cables are firmly connected to the proper ports on the back panel of the server Caution Electricity can flow from connected periphe
21. the energy absorption rating the better the protection for the server m Checkline conditioner capabilities A lineconditioner smoothsout some normal line noise small voltage fluctuations of an electrical supply Managing the Server 67 Line conditioners A line conditioner protects the server from the small fluctuations in voltage from an electrical supply Most systems can handle this variation line noise without problems However some electrical sources include more line noise than normal Line noise can also be a problem if the server is located near or sharesacircuit with a devicethat causes electromagnetic interference such as a television or a motor Some surge suppressors and uninterruptible power supplies include simple line conditioning capabilities Uninterruptible power supplies Usea standby uninterruptible power supply UPS to protect your server from data loss during a total power failure A UPS uses a battery to keep your server running temporarily during a power failure and lets you save your work and shut down your server You cannot run your server for an extended period of time while using only the UPS Maintain and manage your hard drive Regular maintenance can keep your hard drive operating efficiently and good file management can keep the server free of unwanted files while making important files secure and easier to find Hard drive maintenance utility If you are using the Windows NT operating sys
22. the off position 11 Close the case 12 Turn on the server 13 Asthe server boots press F2 to open the BIOS Setup utility Save and exit from the BIOS Setup utility even if you made no changesto the settings If the server does not boot properly repeat the BIOS recovery procedure If the server still does not boot properly contact Gateway technical support Setting the system board jumpers and switches The system board has one jumper and one four switch bank Each of these components has a specific function described in the sections below The CMOS Clear jumper 64 The CMOS Clear jumper on the system board jumper J1 lets you clear all BIOS Setup settings See the figure on page 6 for the location of the jumper The following table shows the settings required to perform this task Make sure you turn off the server and unplug the power cord before moving the jumper After you have cleared CM OS memory return the jumper to pins 1 and 2 for normal operation Mode Jumper Action When Set Setting CMOS protected Pins 1 2 Normal operation default Clear CMOS Pins 2 3 Causes server to clear all BIOS settings and return to defaults Caution Moving the jumper while the power is on can damage the server Always turn off the server and unplug the power A cord before moving the jumper Gateway 7450R Server System Manual Setting the switches Switch bank SW 1 isafour switch bank that lets you clear the password update the BI
23. top panel removed adversely affects the thermal characteristics of the server interior and A can result in overheating of and possible damage to the hard drives or the processors To remove the top panel 1 Turn off the server and disconnect all power cords 2 Observe all safety and static electricity precautions See Preventing static electricity discharge on page 17 18 Gateway 7450R Server System Manual 3 Remove the two thumbscrews from the top of the flanges at the sides of the front panel Thumbscrew Thumbscrew 4 Slide the top panel slightly to the back 5 Lift the panel up and away from the chassis Case Access 19 Closing the case Close the case as soon as you finish installing or removing components so that dust and dirt do not collect insidethe server and to maintain thethermal characteristics of the server interior Caution Operating the server with the top panel removed adversely affects the thermal characteristics of the server interior and A can result in overheating of and possible damage to the hard drives or the processors Replacing the top panel You must replace the top panel before you can operate the server If you do not asystem intrusion event is logged by the system management hardware Be careful not to pinch any cables between the internal components and the top panel as you replace it To replace the top panel 1 Placethetop panel on thetop of the chassis approximately 3
24. 08 shut down procedures 14 software security features 77 space hard drive 69 specifications CPU 107 electrical 109 environmental 108 mechanical 108 memory 107 power supply 107 processor 107 system 107 starting the system 12 startup diskette creating 77 static electricity preventing 17 storage altitude 109 humidity 108 Index 115 temperature 108 vibration 109 surge suppressors 67 switch chassis intrusion 76 control panel board location 9 fault LED reset 9 power 9 system board location 6 system board setting 64 system board components 6 replacing 57 system fault LED 9 system reset Windows NT 15 system shut down Windows NT 14 T temperature operating 108 storing 108 temporary files deleting 70 top panel removing 18 replacing 20 troubleshooting adapter cards 84 adapters 82 add in cards 84 battery 80 CD drive 81 checklist 79 CPU 82 diskette drive 83 error messages 88 expansion cards 84 guidelines 80 hard drive 81 keyboard 85 memory 82 mouse 86 peripheral devices 82 printer 84 processor 82 SCSI devices 81 82 system 85 video 86 turning off the system Windows NT 14 U uninterruptible power supplies 68 updating the BIOS 63 USB port 9 using safety precautions 96 utilities BIOS Setup 61 hard drive maintenance 68 V vibration maximum 109 operating 109 storing 109 video chipset 1 port location 4 troubleshooting 86 viruses protecting the computer 72 voltage maximum 109 W weight o
25. 4 inch back from the front of the server 2 Slidethe panel toward the front of the chassis 3 4 inch securing it in place 3 Replace the two thumbscrews you removed earlier 20 Gateway 7450R Server System Manual Replacing and Adding Internal Devices Drives There are several types of drives and similar devices that can be installed in the server Preparing to replace or add a drive One diskette drive and at least one 1 inch high 3 5 inch hot plug hard drive are included with the server You can add an optional slimline CD drive and as many astwo additional hot plug drives for a total of three hot plug drives As you prepare to install drives keep the following in mind m If you remove a drive place it in an antistatic bag or container m Before you install a drive see the drive documentation for information on configuring the drive setting any jumpers on the drive and attaching cables to the drive m If you are installing a drive that uses an add in controller card install the card before you install the drive m You may need to configure the drives you install using the BIOS Setup utility or the SCSISelect utility Press F2 at start up to open the BIOS Setup utility or press CTRL A to enter the SCSISelect utility Replacing and Adding Internal Devices 21 Drive cabling information The system includes two different types of drive cables Each drive cable is clearly labeled indicating the cable type and show
26. 44 MB diskette drive one optional CD drive and at least one hard drive m Integrated voltage regulator modules VRM s for both processors m integrated Adaptec AIC 7892 small computer systems interface SCSI controller providing low voltage differential LVD Ultra3 support Three drive hot plug drive bay supporting Ultra160 single connector attachment SCA drives Keyboard port Personal System 29 PS 2 mouse port PS 2 one serial port one video port two RJ 45 LAN ports and one Universal Serial Bus USB port on the front panel System Features 1 Front panel Control Panel CD drive optional Diskette drive Je e 9 ooo oB EB i g di I i Hard drive activity LED 3 Hot plug drive bays 3 Hot plug drive s Hard drive power LED 3 Control panel contains the LED indicators and the buttons that control the server CD drive optional plays data or audio CDs Diskette drive writes to and reads from 3 5 inch 1 44 MB diskettes Hot plug drive bays 3 includes three drive carriers and as many as three hot swappable hot plug drives connected to a hot plug backplane The drive bays support 1 0 inch Ultral60 SCSI drives Hot plug drive s plug into the hot plug drive bay s The server includes at least one and may include as many as three Hard drive acti
27. 5 Setting up ManageX To setup ManageX 1 Run ManageX 2 Select WBEM Browser Systems Management Server then 7450R Components to see the server information This step displays the WBEM Object detail window The data displayed in this window is not updated dynamically To view the latest data click the refresh button before you open the WBEM Object detail window Select the Device Selector window Click Devices to choose the server which will run ManageX Click Apply In the list of options on the left side of the screen right click Policies Select All Tasks then Set Directory Accept the default installation directory Program Files 7450R Agent Click Policies then Available Right click 7450RSnmpTrap mxw O O o N OO Oi fF OQ l Select All Tasks then Install You can open the M essage Reader to view the events The M essage Reader is dynamically updated every few seconds You can also modify the error limit values in winnt 7450R ini However you must stop the SNMP service and restart it when you are finished Managing the Server 75 System security You can also set security measures in the BIOS Setup utility which establishes passwords and automatic system lockouts The system also includes server management software that monitors the chassis intrusion switch Mechanical access and monitoring Thesystem includes a chassisintrusion switch When thetop panel is opened the switch transmits a
28. OS or recover from a failed BIOS update attempt The four switches each have a different function as shown in the table below For the location of switch bank SW 1 see System board on page 6 Switch When on When off S1 1 Clear password Normal operation S1 2 Update BIOS ROM Disable BIOS update S1 3 Recover BIOS ROM Normal operation S1 4 Reserved Reserved Requires a BIOS recovery diskette Using the BIOS Setup Utility 65 66 Gateway 7450R Server System Manual Managing the Server Avoiding power source problems Surge suppressors line conditioners and uninterruptible power supplies can help protect the server against power source problems Surge suppressors During a power surge the voltage level of electricity coming into the server can increase far above normal levels and cause data loss or system damage Protect your server and peripherals by connecting them to a surge suppressor which will absorb voltage surges and prevent them from reaching your server When purchasing a surge suppressor m Make sure the surge suppressor meets the appropriate product safety certification for your location such as Underwriters Laboratories UL or Conformite European CE m Check the maximum amount of voltage the suppressor allows to pass through the line The lower the voltage that the suppressor allows to pass through the better the protection for the server m Check the energy absorption dissipation rating The higher
29. able cause Solution The monitor controls are Adjust the monitor controls until the text becomes clear See not properly adjusted your monitor documentation for more information The connectororcableis Check the connector and cable for bent or damaged pins damaged Troubleshooting 87 Probable cause Solution The surge protector or Disconnect the monitor power cable then connect it directly UPS is damaged to the power source The monitor is too close Move the monitor away from sources of electrical to a source of electrical interference such as televisions unshielded speakers interference microwave ovens fluorescent lights and metal beams or shelves The monitor needs to be Turn offthe server and monitor and leave them off for at least degaussed a half hour then restart the system Error codes and test points This section lists test points and beep codes that you may encounter These codes often indicate procedural errors such as an incorrect keystroke or a write protected diskette Some messages however may indicate a problem that requires you to consult the troubleshooting section of this manual Test Beep POST Routine Description Point Code 02h Verify real mode 03h Disable non maskable interrupt NMI 04h Get processor type 06h Initialize system hardware 07h Disable shadow and execute code from ROM 08h Initialize chipset with initial POST values 09h Set IN POST flag OAh Initialize processor registers OBh
30. ackplane assigns SCSI IDsto the other drives in order up to SCSI ID 2 at the right end of the hot plug bay See Hot plug backplane on page 8 for the locations of the drives by SCSI ID number Important Gateway tests and verifies the operation and compatibility ofthe drives we sell Additional or replacement drives must A conform to Gateway standards especially in a RAID or mission critical environment Install the first drive in the left bay then install drives in increasing order by SCSI ID number thereafter To replace a failed drive 1 Before you remove the failed drive use the appropriate software and utilities installed on the system to stop all activity on the SCSI bus Instructions for using the software are provided by the software manufacturer 2 Usethe utilities or look at the drive indicator LEDs on the front panel to determine which drive needs to be replaced Replacing and Adding Internal Devices 27 3 Remove the drive from the drive bay by unclipping the retention lever and rotating the lever out away from the front of the system 4 Continue pulling outward until the drive is entirely out of the system 5 Remove the six screws that secure the drive to the carrier 6 Remove the drive from the carrier 28 Gateway 7450R Server System Manual 7 Install the new drive in the carrier using the six screws you removed in Step 5 Make sure the drive is oriented correctly 8 Align the drive car
31. additional information 0 0 0 cece ee vi 1 System Features L eesadb adctssdatiddbiesed DE aC PP ad eb oria d 1 Standard features 0 0 0 n 1 Froni panel Um 2 Control Panel 20 0 ccc res 3 Back panel epe tice kue e ese pter eben pete bee hn ete ug eer queen 4 IntenOr of SySLteIm a cxi ea een beer Woe eed Pony x e ce Du Lh EA 5 System board 223 x re n eer ee a qnse xU ase RR rS 6 Hot plug backplane sseeseeeeeeee tees 8 Control panel board 0 0 00 9 Psor CAN ECT 10 Z System DEBBIE area da ddp ipd dubd r aol PI dx a acis d dune 11 Setting up the server 0 0 0 cece es 11 Starting the server sca bbe ea ee pie bx EX Rd E ERR Vk e OX RR RU ER 12 Understanding the Power On Self Test 0 0c cece eee eee 13 Setting up the operating system 0 0 0 eens 13 Turning off the Server 0 0 0 cece tte ee 14 Resetting the server 0 cece eee 15 3 SCO ACCOSS Leucxaceauatudosdinkiaei did du do d agua Ro EFE ud 17 Preventing static electricity discharge 0 0 17 Opening the case 0 2 tte 18 Removing the top panel 0 cee eae 18 Closing the Case iue sdb a CA eae duce deti Besa ea buds 20 Replacing the top panel 0 ec eh 20 4 Replacing and Adding Internal Devices 21 Br 21 Preparing to replace or add a drive 020 cece eee 21 Drive cabling information illeelee BI 22 Re
32. alize POST Error Manager PEM Initialize error logging Initialize error display function Initialize system error handler PnPnd dual CMOS optional Initialize notebook docking optional Initialize notebook docking late optional Force check optional Extended checksum optional Unknown interrupt The following are for the boot block in the Flash ROM Initialize the chipset Initialize the bridge Initialize the processor Initialize the system timer Initialize the system I O Check force recovery boot Checksum BIOS ROM Go to BIOS If the BIOS detects error 2C or 2E it displays an additional word bitmap xxxx indicating the address line or bits that failed For example 2C 0002 means address line 1 bit one set has failed 2E 1020 means data bits 12 and 5 bits 12 and 5 set have failed in the lower 16 bits 92 Gateway 7450R Server System Manual Test Point E8h E9h EAh EBh ECh EDh EEh EFh FOh Fih F2h F3h F4h F5h F6h F7h F8h Beep Code POST Routine Description Set huge segment Initialize multi processor Initialize OEM special code Initialize PIC and DMA Initialize memory type Initialize memory size Shadow Boot Block Initialize System Management Mode System memory test Initialize interrupt vectors Initialize Run Time Clock Initialize video Output one beep Initialize boot configuration Clear huge segment Boot to O S Mini DOS Initialize USB controller If the BIOS detects err
33. an Communications Authority and Radio Spectrum M anagement Agency New Zealand Telecommunication statement for products fitted with Telepermit approved modems The grant of a Telepermit for any item of terminal equipment indicates only that Telecom has accepted that the item complies with minimum conditions for connection to its network It indicates no endorsement of the product by Telecom nor does it provide any sort of warranty Above all it provides no assurance that any item will work correctly in all respects with another item of Telepermitted equipment of a different make or model nor doesit imply that any product is compatible with all of Telecom s network services This equipment shall not be set up to make automatic calls to the Telecom 111 Emergency Service Important Under power failure conditions this telephone may not operate Please ensure that a separate telephone not FA dependent on local power is available for emergency use Some parameters required for compliance with Telecom s Telepermit requirements are dependent on the equipment PC associated with this device The associated equipment shall be set to operate within the following limits for compliance with Telecom s Specifications a There shall be no more than 10 calls to the same number within any 30 minute period for any single manual call initiation and b The equipment shall go on hook for a period of not less than 30 seconds between the end of one att
34. and all external peripherals 2 Open thecase See Opening the case on page 18 and Preventing static electricity discharge on page 17 3 Disconnect all cablesfrom the control panel board Notethelocation and orientation of each cable as you remove it 4 Removethethree screws that secure the control panel board to the front of the chassis then remove the board from the server Replacing and Adding Internal Devices 53 5 Install the new control panel board by replacing the three screws you removed in Step 4 6 Plugthefront panel cablesinto theappropriate connectorson thecontrol panel board 7 Close the case See Closing the case on page 20 8 Reconnectthe power cord and the external peripherals then turn on the system Replacing the hot plug backplane The three drive hot plug backplane is at the back of the hot plug drive cage The backplane supports as many as three hot swappable Ultra3 SCSI drives To replace the hot plug backplane assembly 1 Turn off the system and disconnect the power cord and all external peripheral devices 2 Open thecase See Openingthe case on page 18 and Preventing static electricity discharge on page 17 3 Disconnect all cablesto thehot plug backplane Notetheir locations and orientations 4 Remove all hot plug drives Be careful to note which drive was in which slot 54 Gateway 7450R Server System Manual 5 Remove the four screws that secure the hot plug backp
35. ansion card dots 2 let you install as many astwo full length full height 64 bit 66 MHz PCI expansion cards 4 Gateway 7450R Server System Manual Interior of system Air baffle Expansion cards 1 H ea Riser card 4 _ _ P l System board TENET ene Fan2 Blower 2 Blower 1 Fan 1 Hot plug backplane Hot plug drive bays Diskette drive CD drive optional Control panel board Expansion cards you can install as many as two full length PCI expansion cards Riser card supports as many as two full length PCI expansion cards System board see System board on page 6 Fans provide cooling for the system Control panel board containsthe indicator LEDs and the buttons to control the server See Control panel board on page 9 Air baffle controls the internal airflow to make sure the thermally sensitive internal components receive adequate cooling Power supply provides power to the system components Blowers provide cooling for the system Hot plug backplane provides the control for the hot plug drives System Features 5 Hot plug bays support up to three 1 inch high 3 5 inch Ultra160 SCA SCSI hard drives Empty drive bays contain empty ca
36. arantee the equipment will operate to the users satisfaction Before installing this equipment users should ensure that it is permissible to be connected to the facilities of the local telecommunications company The equipment must also be installed using an acceptable method of connection In some cases the inside wiring associated with a single line individual service may be extended by means of a certified connector assembly The customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations Repairs to certified equipment should be made by an authorized Canadian maintenance facility designated by the supplier Any repairs or alterations made by the user to this equipment or equipment malfunctions may give the telecommunications company cause to request the user to disconnect the equipment Users should ensurefor their own protection that the electrical ground connections of the power utility telephonelines and internal metallic water pipe system if present are connected together This precaution may be particularly important in rural areas Warning To avoid electrical shock or equipment malfunction you should not attempt to make electrical ground connections Q by yourself but should contact the appropriate inspection authority or an electrician as appropriate The Ringer Equivalence Number REN assigned to each terminal device provides an indication of the maximum num
37. as tomas de corriente alterna 4 Identifique y desconecte todos los cables enchufados a los conectores E S o a los puertos situados en la parte posterior del sistema 5 Cuando manipule los componentes es importante protegerse contra la descarga electrost tica ESD Puede hacerlo si utiliza una mufiequera antiest tica sujetada a la toma de tierra del chasis 0 a cualquier tipo de superficie de metal sin pintar 6 No ponga en marcha el sistemasise han extra do las tapas del chasis 97 WARNING AVERTISSEMENT WARNUNG AVVERTENZA ADVERTENCIAS English US Francais Deutsch Italiano Espa ol For proper cooling and Afin de permettre le Zur ordnungsgem en K hlung Per il giusto flusso dell aria Para obtener un enfriamiento y airflow always reinstall the refroidissementetl a rationdu und L ftung mu die e raffreddamento del un flujo de aire adecuados chassis covers before syst me r installez toujours Geh useabdeckung immer sistema rimettere sempre reinstale siempre las tapas del turning on the system les panneaux du boitier avant wieder vor dem Einschalten le coperture del telaio prima chasis antes de poner en Operating the system de mettre le syst me sous installiert werden Ein Betrieb di riaccendere il sistema marcha el sistema Si pone en without the covers in place tension Le fonctionnementdu des Systems ohne angebrachte Operare il sistema senzale funcionamiento el sistema sin can damage system parts syst
38. attach ed to e mail messages or downloaded from the Internet After you run the anti virus program you can back up your files to diskettes a separate hard drive or a high capacity storage drive m Keeping your anti virus program updated m Obtaining all software from reputable sources and checking the software for viruses before installing it m Disabling macros on suspicious Microsoft Word and Excel files These programs will warn you if a document that you are opening contains a macro that might have a virus To remove a virus 1 Find and remove the virus immediately using an anti virus program 2 Turn off your server and leave it off for at least 30 seconds 3 Turn on the server and rescan for the virus 4 If the virus is still present contact the manufacturer of your anti virus program or Gateway Client Care 72 Gateway 7450R Server System Manual System administration and control The server has two server management tools that you can use to administer and control the server These tools are ManageX Event Manager and the Simple Network M anagement Protocol SNM P agent ManageX Event Manager ManageX lets the system administrator manage multiple systems on a Windows NT Windows 2000 or Novell Netware network from a single window and implement commands and policies across the network with a single action With this tool you can automate system management tasks which can be triggered by specific events or at specifie
39. ber of terminals allowed to be connected to a telephone interface The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the Ringer Equivalence Numbers of all the devices does not exceed 5 European users European directives ThisInformation Technology Equipment has been tested and found to comply with thefollowing European directives EMC Directive 89 336 EEC EN 55022 1995 Class A Safety Regulatory and Notices 101 EN 55024 1998 according to EN 61000 3 2 1995 EN 61000 3 3 1995 European Telecommunication Information for products fitted with EU approved modems Marking by the symbol C X indicates compliance of this equipment to the Telecom Terminal Equipment and Satellite Earth Stations Directive 98 13 EEC Such marking isindicative that this equipment meets or exceeds the following technical standards CTR 21 1998 Attachment requirements for pan European approval for connection to the analogue Public Switched Telephone Networks PSTNs of TE excluding TE supporting voice telephony services in which network addressing if provided is by means of Dual Tone Multi Frequency DTMF signaling Caution Although this equipment can use either loop disconnect Pulse or DTMF Tone signaling only the performance A of the DTMF signaling is subject to regulatory requirements for correct operation It is therefore strongly recommended that the equipm
40. ccess to the System other than BIOS Setup Boot without keyboard Description The system will not boot from or write to a diskette unless a password is entered To set these features see About the BIOS Setup utility on page 61 To control access to the system configuration set a supervisor password and enable it through Setup The supervisor password lets you access all of the Setup options and menus If you also set a user password it allows limited access to Setup options and menus Once set passwords can be disabled by deleting the password or by setting the Clear Password switch See Setting the switches on page 65 To control access to the system set a password and enable the Password on Boot option using the BIOS Setup utility Once set passwords can be disabled by deleting the password or by setting the Password Clear switch See Setting the switches on page 65 The system can boot with or without a keyboard During POST and before the system boots the BIOS automatically detects and tests the keyboard if present Do not plug in a keyboard while the system is on System recovery Take precautions that allow you to recover damaged files and recover your system in the event that your hard driveis damaged or if your BIOS or system files get corrupted Creating a startup diskette If your server hard drive is damaged you may not be able to start the server from the hard drive A startup diskette is a bootabl
41. chino i componenti proteggersi dallo scarico elettrostatico SES portando un cinghia anti statica da polso che attaccata alla presa a terra del telaio del sistema qualsiasi superficie non dipinta 6 Non far operare il sistema quando il telaio senza le coperture ADVERTENCIAS Espa ol El usuario debe abstenerse de manipular los componentes de la fuente de alimentaci n de este producto cuya reparaci n debe dejarse exclusivamente en manos de personal t cnico especializado Puede que este producto disponga de m s de una fuente de alimentaci n No intente modificar ni usar el cable de alimentaci n de corriente alterna si no corresponde exactamente con el tipo requerido El n mero de cables suministrados se corresponden con el n mero de fuentes de alimentaci n de corriente alterna que tenga el producto N tese que el interruptor activado desactivado en el panel frontal no desconecta la corriente alterna del sistema Para desconectarla deber desenchufar todos los cables de corriente alterna de la pared o desconectar la fuente de alimentaci n INSTRUCCIONES DE SEGURIDAD Cuando extraiga la tapa del chasis para acceder al interior del sistema siga las siguientes instrucciones 1 Apague todos los dispositivos perif ricos conectados al sistema 2 Apague el sistema presionando el interruptor encendido apagado 3 Desconecte todos los cables de alimentaci n CA del sistema o de l
42. cifications System Specifications The following specifications are for the standard configuration The server may contain optional equipment All specifications are subject to change Processors Cache RAM BIOS IDE interfaces Diskette drive interface I O ports Power supply SCSI interfaces Video chipset Network interface As many as two Intel Pentium III processors operating at 866 MHz and faster 256K on processor Four DIMM sockets support up to 4 0 GB of PC 133 SDRAM Flash BIOS for easy updates from diskette Two PCI IDE controllers support as many as two ATAPI IDE devices each hard drives or CDs for a total of as many as four IDE devices The chassis supports only the CD drive The diskette drive controller is integrated on the system board One serial port one USB port one PS 2 keyboard port one PS 2 mouse port two RJ 45 network ports one video port 200 W power supply Integrated Adaptec AIC 7892 SCSI controller ATI Rage XL AGP providing integrated SVGA video support with 4 MB of SGRAM Two Intel 82559 PCI ethernet controllers System Specifications 107 Server management Monitoring alerting and logging of critical system information obtained from embedded sensors on the system board including thermal levels voltage levels fan speeds and chassis intrusion monitoring Expansion slots Two 64 bit 66 MHz PCI slots on the riser card Drive Bays One CD drive bay drive optional one dis
43. d thresholds You can find additional information about the ManageX Event Manager under Documentation on the Server Companion CD which came with the server SNMP agent The SNMP agent is software that links the hardware to ManageX Event Manager Each significant hardware event generates an interrupt that is detected by the SNMP agent and then routed to ManageX The SNMP agent is provided on the Server Companion CD SCCD and must be installed on the server before system administration and control will function properly Installing the SNMP agent in Windows NT The server must be prepared for the server management software m You must download and install WMICORE EXE first to provide a WMI environment in Windows NT Download WMICORE EXE from msdn microsoft com downloads sdks wmi download asp When you install WMICORE EXE check the Install WMI SNMP Provider checkbox in the Components dialog box m SNMP service must be installed If not install SNMP service through Windows NT before you install the SNMP agent Managing the Server 73 To install the SNMP agent in Windows NT 1 Add the IP address or hostname of the server to the SNMP setup This SNMP service routes SNMP service alerts to ManageX 2 Install ManageX from the Server Companion CD SCCD 3 Run SETUP EXE from the SCCD The default directory is Program Files 7450R Agent 4 Restart the server 5 Setup ManageX See Setting up ManageX on page 75 Installing the SNMP
44. de because they serve as d acc der aux c bles Netzkabeln zu sufficiente ad accedere alimentaci n ya que stos the product s main power d alimentation ceux ci gew hrleisten da der ai cavi di alimentazione hacen de medio principal disconnect tant le seul moyen de StromanschluB des Produkts i quali rappresentano il de desconexi n del mettre le syst me hors haupts chlich ber die Kabel mezzo principale di Sistema tension unterbrochen wird scollegamento del Sistema 98 Gateway 7450R Server System Manual Regulatory compliance statements Rack Mounting If rack mounted units are installed in a closed or multi unit rack assembly they may require further evaluation by Certification Agencies The following items must be considered The ambient within the rack may be greater than room ambient Installation should be such that the amount of airflow required for safe operation is not compromised The maximum temperature for the equipment in this environment is 50C unless otherwise specified in the environmental specifications for the equipment Consideration should be given to the maximum rated ambient Installation should be such that a hazardous stability condition is not achieved due to uneven loading Input supply Check nameplate ratings to assure there is no overloading of supply circuits that could have an effect on overcurrent protection and supply wiring Grounding Reliable grounding of this equipment must be mainta
45. e 63 BIOS Recovery osse ed eed edd Ree ede COE ende ene de 63 Setting the system board jumpers and switches 000 eee e eae 64 The CMOS Clear jumper 0 000 cece cee 64 Setting the switches 0 0 een eens 65 Managing the Server uuuu lelesuues 67 Avoiding power source problems 0 00 cece ellen 67 Surge suppressors ssllsessssle hn 67 Line conditioners iue niea e m ER rr denne 68 Uninterruptible power supplies llselllee BR 68 Maintain and manage your hard drive liliis 68 Hard drive maintenance utility leen 68 Hard drive management practices 0 0 0 cee ee 69 Protecting the server against viruses 00 000 cece ee eee 72 System administration and control 0 0 0 0 ccc 73 ManageX Event Manager sssssee en 73 SNMP agent si jee hah ea ehe n EP xard ea had Phe ee 73 System SECUIITY oarit Sask eee Pee sche ee eae wR dad d 76 System recovery sires aa et eee eee 77 Creating a startup diskette 0 0 0 2 eens 77 Gateway 7450R Server System Manual Using your Server Companion CD 00 00 cee eens 78 7 Troubleshooting soaz cbs xi COE ERE REV AFER EO er EA OR ER Yu o dd 79 Introduction noces ERR bu RE RR eet dad debe bere gee hee Peed 79 Troubleshooting checklist lllilleieleeee e 79 Verifying your configuration llli 79 Troubleshooting guidelines
46. e diskette that lets you start the server and attempt to fix the problem Managing the Server 77 When you set up Windows NT you are prompted to create a startup diskette If you did not chooseto create a startup diskette at that time you may create onelater by running the Windows NT upgrade installation program Perform this process by going to the DOS Command Prompt changing to the C 1386 subdirectory and typing winnt32 ox Press ENTER and follow the prompts Using your Server Companion CD 78 The Server Companion CD included with your server can be used to m install hardware drivers for Windows NT m install selected hardware drivers for some other operating systems see the SCCD for the drivers available m install the System Management SNMP agent for Windows NT or Windows 2000 m Reinstall selected utilities m Access system documentation Instructions for each operating system are provided with the Server Companion CD Gateway 7450R Server System Manual Troubleshooting Introduction If the server does not operate correctly re read the instructions for the procedures you have performed If an error occurs within an application refer to the documentation supplied with the software This section identifies solutions to some possible problems Troubleshooting checklist Before turning on the system make sure that The power cord is connected to the power connector and an AC outlet The AC outlet is supplyin
47. e expansion cards and the drive bays and fan 2 is located between the two blowers See Interior of system on page 5 for the locations of the fans To replace a fan 1 Usethe system management software to determine which fan has failed 2 Turn off the system and disconnect the power cord and external peripherals 3 Open thecase See Openingthe case on page 18 and Preventing static electricity discharge on page 17 4 Unplug the fan cable from the system board and remove the cable from the cable clamps 5 Lift the fan out of the fan bracket The fan bracket is not secured to the chassis and may come out when you remove the fan Replace it on the pins on the bottom of the chassis 6 Insert the new fan into the fan bracket Make sure the direction of rotation and airflow match the direction and airflow of the fan you removed 52 Gateway 7450R Server System Manual 7 Plug the fan connector into the connector on the system board and replace the cable in the cable clamps Make sure the cable does not interfere with airflow and will not be pinched when you close the cover 8 Close the case See Closing the case on page 20 9 Reconnect the power cord and external peripherals then turn on the system Replacing the control panel board The control panel board is mounted on the front of the chassis inside the front panel To replace the control panel board 1 Turn off the system and disconnect the power cord
48. empt and the beginning of the next attempt The equipment shall be set to ensure that automatic calls to different numbers are spaced such that there is no less than 5 seconds between the end of one call attempt and the beginning of another The equipment shall be set to ensure that calls are answered between 3 and 30 seconds of receipt of ringing Safety Regulatory and Notices 103 Laser safety statement All Gateway systems equipped with CD and DVD drives comply with the appropriate safety standards includinglEC 825 Thelaser devicesin these components are classified as Class 1 Laser Products under a US Department of Health and Human Services DHHS Radiation Performance Standard Should the unit ever need servicing contact an authorized service location Warning Use of controls or adjustments or performance of procedures other than those specified in this manual may QD result in hazardous radiation exposure To prevent exposure to laser beams do not try to open the enclosure of a CD or DVD drive Television antenna connectors protection for systems fitted with TV cable TV tuner cards External television antenna grounding If an outside antenna or cable system is to be connected to your Gateway PC make sure that the antenna or cable system is electrically grounded to provide some protection against voltage surges and built up static charges Article 810 of the National Electrical Code ANSI NFPSA 70 provides information
49. ent is set to use DTMF signaling for access to public or private emergency services DTMF signaling also provides faster call set up This equipment has been approved to Council Decision 98 482 EEC CTR 21 for Pan European single terminal connection to the Public Switched Telephone Network PSTN However due to differences between the individual PSTNs provided in different countries the approval does not of itself give an unconditional assurance of successful operation on every PSTN termination point In the event of problems you should contact Gateway customer support Japanese users 102 VCCI statement This equipment is in the Class A category Information Technology Equipment to be used in a residential area or an adjacent area thereto and conforms to the standards set by the Voluntary Control Council for Interference by Information Technology Equipment aimed at preventing radio interference in such residential area When used near aradio or TV receiver it may become the cause of radio interference Read instructions for correct handling CORB HSULEEIBSTEENEEEBIBIES VCCI OR EOC 22 A fiii iB CT COE EXER CERT SLB GEE NSROTCEMHOVET TORAKA AR E T SKLIBKENSIEMHVET Gateway 7450R Server System Manual Australia and New Zealand users EMI statement This device has been tested and found to comply with the limits for a Class A digital device pursuant to the Australian N ew Zealand standard AS NZS 3548 set out by the Australi
50. er out away from the front of the system 2 Continue pulling outward until the drive carrier is entirely out of the system 3 Usingsix screwsfrom the accessory kit install the new drivein thecarrier Make sure the drive is oriented correctly 30 Gateway 7450R Server System Manual Align the drive carrier with the slots at the sides of the drive bay Leave the retention lever in the open position Push the drive all of the way into the drive bay until the connector at the back joins with the corresponding connector on the SCSI backplane then firmly close the lever Run any necessary utilities to setup the new drive See the utility software documentation for details Memory Four DIMM sockets on the system board support up to 4 0 Gigabytes GB of PC 133 SDRAM The DRAM DIMMs supported by the system board conform to the following stan dards 128 MB 256 MB 512 MB and 1024 MB ECC DIMMs PC 133 compliant registered ECC SDRAM 128 MB minimum system memory 4 0 GB maximum system memory When you select and install DIMMs keep the following in mind Do not use unbuffered DIMMs Memory should be added in order from DIMM 1 to DIMM 4 There can be no empty slots between installed DIMMs No jumper settings are required for the memory size or type becausethe BIOS automatically detects this information Important Gateway recommends that you purchase memory upgrades through Gateway sales An incorrect memory FA match may adve
51. erdetes Antistatik Gelenkband um elektrostatische Ladungen ESD ber blanke Metallstellen bei der Handhabung der Komponenten zu vermeiden 6 Schalten Sie das System niemals ohne ordnungsgem montiertes Geh use ein Safety Regulatory and Notices AVVERTENZA Italiano Rivolgersi ad un tecnico specializzato per la riparazione dei componenti dell alimentazione di questo prodotto possibile che il prodotto disponga di pi fonti di alimentazione Non modificare o utilizzare il cavo di alimentazione in c a fornito dal produttore se non corrisponde esattamente al tipo richiesto Ad ogni fonte di alimentazione corrisponde un cavo di alimentazione in c a separato L interruttore attivato disattivato nel pannello anteriore non interrompe l alimentazione in c a del sistema Per interromperla necessario scollegare tutti i cavi di alimentazione in c a dalle prese a muro o dall alimentazione di corrente PASSI DI SICUREZZA Qualora si rimuovano le coperture del telaio per accedere all interno del sistema seguire i seguenti passi 1 Spegnere tutti i dispositivi periferici collegati al sistema 2 Spegnere il sistema usando il pulsante spento acceso dell interruttore del sistema 3 Togliere tutte le spine dei cavi del sistema dalle prese elettriche 4 ldentificare e sconnettere tutti i cavi attaccati ai collegamenti I O od alle prese installate sul retro del sistema 5 Qualora si toc
52. eway Country gateway net Gateway stylized logo Perfect Scholar Solo TelePath Vivitron stylized G design and You ve got a friend in the business slogan are registered trademarks and black and white spotted box logo GATEWAY Gateway Astro Gateway Work Gateway Connected touch pad Gateway Connected music player Gateway Cyber Ware Gateway Education Ware Gateway Flex Case Gateway Gaming Ware Gateway GoBack Gateway Gold Gateway Learning Ware Gateway Magazine Gateway Micro Server Gateway Money Ware Gateway Music Ware Gateway Networking Solutions Gateway Online Network O N solution Gateway Photo Ware Gateway Professional PCs Gateway Profile Gateway Solo green stylized GATEWAY green stylized Gateway logo Gateway Teacher Ware Gateway Video Ware HelpSpot InforManager Just click it Learn Gateway Kids BackPack People Rule SERVE TO ORDER Server Watchdog SpotShop Spotshop com and Your Ware are trademarks of Gateway Inc Intel Intel Inside logo and Pentium are registered trademarks and MMX is a trademark of Intel Corporation Microsoft MS MS DOS and Windows are trademarks or registered trademarks of Microsoft Corporation All other product names mentioned herein are used for identification purposes only and may be the trademarks or registered trademarks of their respective companies Contents dl r v Conventions used in this manual 0 000 00 aaea V Getting
53. f peak hours such as early morning or late evenings The United States Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic device to send any message via a telephone fax machine unless such message clearly contains in a margin at the top or bottom of each transmitted page or on the first page of the transmission the date and time it is sent and an identification of the business or other entity or other individual sending the message and the telephone number of the sending machine or such business other entity or individual Refer to your fax communication software documentation for details on how to comply with the fax branding requirement Gateway 7450R Server System Manual Canadian users ICES 003 This digital apparatus does not exceed the ClassA limits for radio noise emissions from digital apparatus as set out in the radio interference regulations of Industry Canada Le pr sent appareil num rique n met pas de bruits radio lectriques d passant les limites applicables aux appareils num riques de Classe A prescrites dans le r glement sur le brouillage radio lectrique dict par Industrie Canada DOC Notice for products fitted with an IC compliant modem The Industry Canada label identifies certified equipment This certification means that the equipment meets certain telecommunications network protective operation and safety requirements The Department does not gu
54. f system 108 Windows NT setup 13 shut down procedures 14 116 Gateway 7450R Server System Manual
55. foam in your work area m Removethe parts from their antistatic bags or containers only when you are ready to use them Do not lay parts on the outside of an antistatic bag or container because only the inside provides antistatic protection Case Access 17 m Always hold cards by their edges and their metal mounting brackets Avoid touching components on the cards and the edge connectors that connect to expansion slots Never slide cards or other parts over any surface Opening the case Important All references to front back left or right on the server are based on the server being in a normal position as viewed a from the front To remove or replace any of the removable media drives or the internal components you must open the case Because the components inside the server are extremely sensitive to static electricity make sure you follow the precautions at the beginning of this chapter to avoid static electricity damage Only qualified personnel should open the server for maintenance If you are qualified to maintain theserver yourself make sure you are properly grounded before opening the case Caution Avoid exposure to dangerous electrical voltages and moving parts by turning off the server and unplugging the A power cord and modem cable if installed before removing the cover Removing the top panel The top panel provides access to all of the internal components of the server Caution Operating the server with the
56. ft on the bracket to free it from the pins on the bracket then pull the riser card off of the bracket 8 Placethe new riser card on the bracket and secure it with the two screws you removed in Step 6 9 Insert thenew riser card assembly into the chassis and insert the system board edge connector into the connector on the back of the riser card 10 Secure the riser card with the four screws you removed in Step 4 11 Replace any expansion cards you removed in Step 3 12 Close the case See Closing the case on page 20 13 Reconnect all peripherals and the power cord then turn on the system Replacing the system board The system board integrates the other elements of the system such as the processor memory storage networking and communications To replace the system board 1 Turn off the system and disconnect the power cord and all external peripheral devices 2 Open thecase See Openingthe case on page 18 and Preventing static electricity discharge on page 17 Replacing and Adding Internal Devices 57 3 Remove all expansion cards from the system See Replacing an expansion card on page 43 4 Remove the two screws that secure the riser card assembly to the chassis 5 Disconnect the riser card from the edge connector on the system board then lift the riser card assembly out of the chassis 6 Disconnect all cables from the system board Note the locations and orientations of the cables as you remove the
57. g power If a power strip is used it is turned on If the power supply has a voltage selection switch that the voltage selection switch reflects the proper voltage Verifying your configuration If the server is not operating correctly the BIOS may contain an invalid configuration parameter Open the BIOS Setup utility and check your configuration settings See About the BIOS Setup utility on page 61 Troubleshooting 79 Troubleshooting guidelines As you troubleshoot the server keep the following guidelines in mind Never remove the chassis cover while the server is turned on Do not attempt to open the monitor Even if the power is disconnected stored energy in the components can be dangerous If a peripheral does not work make sure that all connections are secure If you see an error message on the screen write it down word for word You may be asked about it when calling Gateway Client Care m Only qualified personnel should open the system for maintenance If you are qualified to maintain the system yourself make sure you are properly grounded before openingthe system chassis See Chapter 3 Case Access for more information on preventing electrostatic damage to the system Troubleshooting the battery installation If you have problems after installing the new battery try each of the items listed below restarting the server after each try 80 Turn off the server and make sure that all exterior cables a
58. g the Recycle Bin When you deletea filefrom your hard drivein Windows it isnot immediately removed from the hard drive Instead the file is moved into the Recycle Bin Because files are stored in the Recycle Bin and not deleted from the hard drive immediately you can retrievea filethat you accidentally delete from the hard drive To delete all the files from the Recycle Bin right click the Recycle Bin icon on the desktop then click Empty Recycle Bin You can save space on the hard drive by decreasing the size of the Recycle Bin To decrease the size of the Recycle Bin 1 Right click the Recycle Bin then select Properties 2 Atthe Global tab select either Configure drives independently or Use one setting for all drives 3 If you are configuring drives independently click the tab for the drive you want to configure 4 Movethe slider to set the size of the Recycle Bin A good initial setting is 596 5 Click OK Managing the Server 71 Protecting the server against viruses A virus isa program that attaches itself to a program or data file on a computer then spreads from one computer to another Viruses can damage data cause computers to malfunction and can display annoying or offensive messages Some viruses can go unnoticed for long periods of time because they are activated by a certain date or time Protect your server from viruses by m Using an anti virus program to check files and programs that are on diskettes
59. geX Event Manager 73 manual conventions v mechanical specifications 108 memory adding 31 33 installing 31 33 removing 31 32 replacing 31 32 specifications 107 troubleshooting 82 messages error 88 monitor adjusting 13 troubleshooting 86 mouse port location 4 troubleshooting 86 Index 113 N network port location 4 O opening the case 18 operating altitude 109 humidity 108 shock 108 temperature 108 vibration 109 operating system setup 13 P packaged shock 108 password administrator 77 system access control 77 peripheral devices troubleshooting 82 ports I O 107 keyboard 4 LAN 4 mouse 4 network 4 serial 4 USB 9 video 4 POST power on self test explained 13 power button 13 button location 9 LED 9 13 replacing power supply 48 source problems 67 specifications 109 supply specifications 107 uninterruptible supplies 68 Power menu Setup utility 62 power supply replacing 48 preventing static electricity 17 printer troubleshooting 84 processor adding secondary 39 heatsink 34 36 39 installing 34 installing secondary 39 replacing 34 replacing primary 34 replacing secondary 37 specifications 107 speed 107 troubleshooting 82 protecting system against power source problems 67 protecting the server from viruses 72 R recovery BIOS 63 system 77 Recycle Bin emptying 71 resizing 71 regulatory compliance 99 removing CD drive 25 DIMMs 31 32 diskette drive 25 hot plug drive
60. gement Mode SMM area Display external L2 cache size Load custom defaults optional Display shadow area message Display possible high address for UMB recovery Display error messages Check for configuration errors Check for keyboard errors Set up hardware interrupt vectors Initialize intelligent system monitoring Initialize coprocessor if present Disable onboard Superl O ports and IRQs Late POST device initialization Detect and install external RS232 ports Configure non MCD IDE controllers If the BIOS detects error 2C or 2E it displays an additional word bitmap xxxx indicating the address line or bits that failed For example 2C 0002 means address line 1 bit one set has failed 2E 1020 means data bits 12 and 5 bits 12 and 5 set have failed in the lower 16 bits 90 Gateway 7450R Server System Manual Test Point 84h 85h 86h 87h 88h 89h 8Ah 8Bh 8Ch 8Fh 90h 91h 92h 93h 95h 96h 97h 98h 99h 9Ah 9Ch 9Dh 9Eh 9Fh AOh A2h A4h A8h AAh ACh AEh BOh Beep Code 1 2 POST Routine Description Detect and install external parallel ports Initialize PC compatible PnP ISA devices Re initialize onboard I O ports Configure mainboard configurable devices optional Initialize BIOS data area Enable non maskable interrupts Initialize extended BIOS data area Test and initialize PS 2 mouse Initialize diskette controller Determine number of ATA drives optional Initialize hard drive contr
61. h the hole on the power supply bracket 7 Replace the screws you removed in Step 5 above 8 Reconnect the cables you removed in Step 3 9 Replace the air duct you removed in Step 4 10 Close the case See Closing the case on page 20 11 Reconnect the power cord and all external peripherals then turn on the system Replacing a blower The blowers are located between the hot plug backplane and the system board 50 Gateway 7450R Server System Manual To replace a blower 1 Use the system management software to determine which blower has failed Turn off the system and disconnect the power cord and external peripherals Open the case See Opening the case on page 18 and Preventing static electricity discharge on page 17 Unplug the correct blower cable from the system board and remove the cable from the cable clamps Lift the blower off of the pins on the bottom of the chassis 6 Insert the new blower onto the pins on the bottom of the chassis Insert the blower cable into the cable clamps Make sure it does not get pinched in the cover or block airflow Plug the blower cable into the connector on the system board See System board on page 6 for the locations of the blower connectors 9 Close the case See Closing the case on page 20 Reconnect the power cord and external peripherals then turn on the system Replacing and Adding Internal Devices 51 Replacing a fan Fan 1 is located between th
62. he power cord and all external peripheral devices 4 Open the case See Opening the case on page 18 and Preventing static electricity discharge on page 17 5 Locate the battery on the system board see System board on page 6 The battery is circular and has the positive pole mark on the top Replacing and Adding Internal Devices 41 6 Remove the cable over the air baffle and pull the air baffle out of the server Air baffle 7 Using your finger or a small flat bladed screwdriver carefully press the small spring clip to remove the battery from its socket on the system board Spring clip 8 Press the new battery in the socket with the positive pole up Be sure you have pressed the battery down far enough for it to contact the base of the socket it should snap into place 9 Close the case See Closing the case on page 20 10 Reconnect the peripherals and the power cord then turn on the system 11 If theCMOSdataisnot correct changetheinformation in theBIOS Setup utility using the data you recorded in Step 2 42 Gateway 7450R Server System Manual Expansion cards The server has two expansion slots on the riser card that can be used for a variety of expansion cards These slots support 64 bit 66 MHz PCI cards Both slots will hold full length full height cards Replacing an expansion card You must install an expansion card in slot 1 before you can install an expansion card in slot 2 To replace a
63. he processor Make sure you order the correct processor upgrade kit 36 Gateway 7450R Server System Manual To replace the secondary processor 1 Turn off the system and disconnect the power cord and all external peripheral devices 2 Open the case See Opening the case on page 18 and Preventing static electricity discharge on page 17 3 Uncliptheheatsink by pressing down on thetop of theclip then pushing the top of the clip toward the heatsink 4 Remove the processor by pulling the lever arm slightly away from the processor socket then lifting it to a ninety degree angle 5 Lift the old processor out of the socket Replacing and Adding Internal Devices 37 6 Insert the new processor by aligning pin one on the processor and the Socket then place the processor into the socket 7 Secure the new processor by pushing the lever arm all of the way down until it clicks into place 8 Replace the heatsink Make sure that the heatsink is oriented properly over the processor and socket 9 Close the case See Closing the case on page 20 10 Reconnect the power cord and all other cords you removed then turn on the system 38 Gateway 7450R Server System Manual Adding a secondary processor The system is compatible with the Intel Pentium III 866 MHz and faster processors with 133 MHz front side bus FSB As many astwo processors may beinstalled in the system The second processor must match thefirst p
64. ic wrist strap attached to chassis ground of the system any unpainted metal surface when handling components 6 Do not operate the system with the chassis covers removed AVERTISSEMENT Francais Le bloc d alimentation de ce produit ne contient aucune pi ce pouvant tre r par e par l utilisateur Ce produit peut contenir plus d un bloc d alimentation Veuillez contacter un technicien qualifi en cas de probl me Ne pas essayer d utiliser ni modifier le c ble d alimentation CA fourni s il ne correspond pas exactement au type requis Le nombre de c bles d alimentation CA fournis correspond au nombre de blocs d alimentation du produit Notez que le commutateur CC de mise sous tension hors tension du panneau avant n teint pas l alimentation CA du syst me Pour mettre le Systeme hors tension vous devez d brancher chaque c ble d alimentation de sa prise CONSIGNES DE S CURIT Lorsque vous ouvrez le boitier pour acc der l int rieur du syst me suivez les consignes suivantes 1 Mettez hors tension tous les p riph riques connect s au syst me 2 Mettez le syst me hors tension en mettant l interrupteur g n ral en position OFF bouton poussoir 3 D branchez tous les cordons d alimentation c a du syst me et des prises murales 4 Identifiez et d branchez tous les c bles reli s aux connecteurs d E S ou aux acc s derri re le systeme 5 Pour pr venir les d charges lec
65. ime clock and CM OS memory which holds the system configuration information If your battery is failing you may notice the server clock slowing down and giving you the incorrect time 40 Gateway 7450R Server System Manual Open the BIOS Setup utility and write down all the values in the various menus before replacing the battery Replacing the battery resets the BIOS Setup utility to its default values Warning Danger of explosion if battery is incorrectly replaced Replace only with the same or equivalent type recommended by manufacturer Dispose of used batteries according to manufacturer s instructions Warnung Explosionsgefahr bel falsch eingebautter batterie Ersetzen der batterien nur mit batterien des gleichen typs oder mit batterien vom hersteller empfohlenen typs Entsorgen gebrauchter batterien entsprechned herstellerangaben Attention Il y a danger d explosion s il y a replacement incorrect de la batterie Remplacer uniquement avec une batterie du m me type ou d un type quivalent recommand par le constructeur Mettre au rebut les batteries usag es conform ment aux instructions du fabricant To replace the battery 1 Restart the server and start the BIOS Setup utility 2 Write down the CMOS values from each tab in the BIOS Setup utility so you can reenter them after you replacethe battery For moreinformation see About the BIOS Setup utility on page 61 3 Turn off theserver disconnect t
66. imum temperature refers to the inlet air temperature which is the ambient air temperature within the rack cabinet not the air temperature within the room Electrical specifications The computer power supply and the typical configuration conform to the following values AC Input Power 115 V 90 135 V 3 2 A 230 V 180 265 V 1 6 A AC Input Frequency 115 V 47 63 Hz 230 V 47 63 Hz Total Power 86 562 W loaded System Specifications 109 110 Gateway 7450R Server System Manual Index A accessories safety precautions 96 adapter cards adding 45 replacing 43 slot location 10 troubleshooting 82 84 add in cards adding 45 replacing 43 slot location 10 troubleshooting 84 adding adapter cards 45 add in cards 45 DIMMs 31 33 drives preparing 21 expansion cards 45 memory 31 33 secondary CPU 39 secondary processor 39 Advanced menu Setup utility 62 altitude maximum 109 operating 109 storing 109 B back panel features 4 backing up files 70 backplane hot plug features 8 replacing 54 battery replacing 41 troubleshooting 80 BIOS recovering the BIOS 63 Setup utility 61 updating 63 blower fault LED 9 replacing 50 Boot menu Setup utility 62 buttons control panel board location 9 fault LED reset 9 power 9 13 C cabling drives 22 case closing 20 opening 18 size 108 CD drive installing 24 removing 25 replacing 25 troubleshooting 81 CD Server Companion 78 chassis intrusion s
67. incorrectly The card has not been configured through the software The card was not installed correctly Solution Check the address configuration of the adapter card and make sure that it does not conflict with another card in the system Configure the card with the appropriate software Make sure the card jumpers are set correctly and reseat the card Printer problems This server does not include a parallel port on the I O panel To connect a printer directly to the server you must use a serial or USB printer 84 The printer will not turn on Probable cause The printer is not onlne ready The printer is not turned on The printer is not plugged in The printer is defective Solution Make sure the on line or ready light is on or the display indicates Ready Make sure that the power switch is set to the On position If the printer is turned on the green power LED should be illuminated Make sure that the power cable is plugged into a working power source Try another printer if one is available The printer is turned on but will not print Probable cause Solution The printer is not connected Make sure the data cable between the printer and the to the system System is properly connected Make sure that it is connected to the proper port Make sure the connector and cable have no bent or broken pins Gateway 7450R Server System Manual Probable cause The printer is not desig
68. ined Particular attention should be given to supply connections when connecting to power strips rather than direct connections to the branch circuit American users FCC Part 15 This device has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio or television reception However there is no guarantee that interference will not occur in a particular installation If this equipment does cause interferenceto radio and television reception which can bedetermined by turning theequipment off and on the user is encouraged to try to correct the interference by oneor moreof thefollowing measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help Use only shielded cables to connect peripherals to the system Accessories This equipment has been tested and found to comply with the limits of a ClassA digital device The accessories associated with this equipment are
69. ing which end to connect to the appropriate connector on the system board and which end to connect to the drive m Usethe diskette drive cable to connect the diskette drive m Usethe SCSI LVD cable to connect the hot plug backplane to the integrated SCSI controller on the system board If you order the optional CD drive athird cableis provided Usethe standard IDE cable to connect the CD drive Replacing the diskette drive The diskette drive is on the right side of the server See Interior of system on page 5 for the location of the diskette drive Important The replacement drive should include the bracket and small circuit board If it does not transfer those 3 components to the new drive To replace the diskette drive assembly 1 Turn off thesystem and disconnect the power cord and all other external peripheral devices 2 Open thecase See Openingthe case on page 18 and Preventing static electricity discharge on page 17 3 Remove the power and data cables from the small printed circuit board at the back of the drive Note their locations and orientations 22 Gateway 7450R Server System Manual 4 Removethe diskette drive assembly by removing thetwo screws near the back of the drive 5 Slidethe drive assembly back slightly to disengage the hooks on the drive bay from the slots on the diskette drive bracket then pull the drive assembly out of the chassis 6 Ifnecessary set any jumperson thereplaceme
70. italic All references to front rear left or right on the server are based on the server being in a normal upright position as viewed from the front A note labeled important informs you of special circumstances A caution warns you of possible damage to equipment or loss of data A warning indicates the possibility of personal injury Preface V Getting additional information Log on to the Gateway technical support area at www gatewayatwork com to find information about your system or other Gateway products Some types of information you can access are vi Hardware driver and program updates Technical tips Service agreement information Technical documents and component information Frequently asked questions FAQs Documentation for peripherals or optional components Online technical support Gateway 7450R Server System Manual System Features Standard features As many as two Intel Pentium III processors with 133 MHz Front Side Bus FSB Four Dual Inline Memory Module DIMM sockets that support up to 4 0 GB of buffered PC 133 Synchronous Dynamic Random Access Memory SDRAM m ATI Rage XL AGP video chipset m Two integrated Intel 82559 network controllers providing dual 10 100 LAN support and network connectors Integrated Super Video Graphics Array SVGA video support with 4 MB of Synchronous Graphics RAM SGRAM m Two full length full height 64 bit 66 MHz PCI slots on a riser card m Onel
71. jack which is Part 68 compliant See installation instructions for details The Ringer Equivalence Number REN is used to determine the number of devices which may be connected to the telephone line Excessive REN son a telephone line may result in the devices not ringing in response to an incoming call In most areas the sum of REN s should not exceed five 5 0 To be certain of the number of devices that may be connected to a line as determined by the total REN s contact the local telephone company If this device causes harm to the telephone network the telephone company will notify you in advancethat temporary discontinuance of service may be required Thetelephone company may request that you disconnect the equipment until the problem is resolved The telephone company may make changes in its facilities equipment operations or procedures that could affect the operation of this equipment If this happens the telephone company will provide advance notice in order for you to make necessary modifications to maintain uninterrupted service This equipment cannot be used on telephone company provided coin service Connection to party line service is subject to state tariffs Contact the state public utility commission or public service commission for information When programming or making test calls to emergency numbers Remain on the line and briefly explain to the dispatcher the reason for the call Perform such activities in the of
72. kette drive bay and three hot plug bays at least one is occupied by a 1 inch high hot plug drive Mechanical specifications The computer conforms to the following mechanical specifications 1U chassis case size 16 73 in 424 9 mm x 24 5 in 622 3 mm x 1 67 in 42 42 mm WxDxH Weight 26 6 Ibs 12 1 kg Environmental specifications Thefollowing specificationsidentify maximum environmental conditions At no time should the computer run under conditions which violate these specifications Temperature Maximum rate of change 10 C per hour Nonoperating 20 0 to 60 0 C 4 to 140 F Operating 0 to 40 C 32 to 104 F derated 0 5 C for every 1000 ft 805 m Humidity Nonoperating 95 relative noncondensing at 30 C 86 F Operating wet bulb 5 85 Not to exceed 33 C 91 4 F with diskette drive or hard disk drive Shock Operating 10 0 g 11 msec 1 2 sine Packaged Operational after 30 inch free fall cosmetic damage may occur Maximum temperature refers to the inlet air temperature which is the ambient air temperature within the rack cabinet not the air temperature within the room 108 Gateway 7450R Server System Manual Vibration Operating 0 0032 g2 Hz 5 200 Hz 6dB octave 200 500 Hz Nonoperating 0 015 g2 Hz 5 200 Hz 6dB octave 200 500 Hz Altitude Operating 10 000 ft max Nonoperating 50 000 ft max Heat dissipation 422 BTU loaded 988 BTU maximum Acoustic noise lt 55dB Max
73. l Control panel board LAN1 LED System fault LED Power LED Fault LED reset button Power button B LAN2 LED Blower fault LED Fan fault LED USB port USB connector Front panel connector System fault LED glows amber when a hardware or system failure occurs Pressing the fault LED reset button turns this LED off but does not correct the fault Power LED glows green when the server has power and flashes green when the server is in power saving mode This LED glows amber when AC power to the server is on but the internal DC power is off which means there is power to the server but the server is powered down Fault LED reset button resets any of the fault LEDs to its original state This button does not correct or clear the fault If the fault condition persists the appropriate LED will turn on again until the fault is corrected Power button turns the server on and off LAN1 LED blinks green when there is traffic on the LAN1 connector Glows amber when the LAN1 connector experiences an interruption in connectivity LAN2 LED blinks green when there is traffic on the LAN2 connector Glows amber when the LAN2 connector experiences an interruption in connectivity Blower fault LED glows amber when one of the blowers has failed or entered an out of tolerance state Fan fault LED glows amber when one of the fans has failed or entered an out of tolerance state USB port provides front panel access for USB peripherals Sys
74. lane assembly in the chassis then lift the assembly out of the server eog 6 Place the new backplane assembly in the chassis and secure it using the four screws you removed in Step 5 7 Reconnect all cables on the backplane to the correct connectors 8 Replace all hot plug drives Make sure that you replace them in the same slots that they were in before you removed them 9 Close the case See Closing the case on page 20 10 Reconnect all peripherals and the power cord then turn on the system Replacing the riser card The riser card connects to the edge connector on the left side of the system board and provides connectors for as many as two full height full length expansion cards Replacing and Adding Internal Devices 55 To replace the riser card 1 Turn off the system and disconnect the power cord and all external peripheral devices 2 Open thecase See Openingthe case on page 18 and Preventing static electricity discharge on page 17 3 Remove any expansion cards installed in the system See Replacing an expansion card on page 43 4 Remove the two screws that secure the riser card assembly to the chassis 5 Disconnect the riser card from the edge connector on the system board then lift the riser card assembly out of the chassis 56 Gateway 7450R Server System Manual 6 Remove the two screws that secure the riser card to the bracket 7 Slide the riser card to the le
75. lassified as hazardous locations Such areas include patient care areas of medical and dental facilities oxygen laden environments or industrial facilities 96 Gateway 7450R Server System Manual Warnings WARNING English US The power supply in this product contains no user serviceable parts There may be more than one supply in this product Refer servicing only to qualified personnel Do not attempt to modify or use the supplied AC power cord if itis not the exact type required A product with more than one power supply will have a separate AC power cord for each supply The power button on the system does not turn off system AC power To remove AC power from the system you must unplug each AC power cord from the wall outlet or power supply The power cord s is considered the disconnect device to the main AC power The socket outlet that the system plugs into shall be installed near the equipment and shall be easily accessible SAFETY STEPS Whenever you remove the chassis covers to access the inside of the system follow these steps 1 Turn off all peripheral devices connected to the system 2 Turn off the system by pressing the power button 3 Unplug all AC power cords from the system or from wall outlets 4 Label and disconnect all cables connected to l O connectors or ports on the back of the system 5 Provide some electrostatic discharge ESD protection by wearing an antistat
76. le consigliate dal fabricante del equipo Para Dispose of used batteries fabricant Disposez des piles Batterietyp ersetzt werden produttore Per disfarsidelle deshacerse de las pilas according to manufacturers us es selon les instructionsdu Entsorgen Sie ver brauchte pile usate seguire le usadas siga igualmente las instructions fabricant Batterien den Anweisungen des istruzioni del produttore instrucciones del fabricante Herstellers entsprechend The system is designed to Le syst me a t congu pour Das System wurde f r den Il sistema progettato per El sistema est dise ado para operate in a typical office fonctionner dans un cadre de Betrieb in einer normalen funzionare in un ambientedi funcionar en un entorno de environment Choose a site travail normal L emplacement B roumgebung entwickelt Der lavoro tipo Scegliere una trabajo normal Escoja un that is choisi doit tre Standort sollte postazione che sia lugar Clean and free of Propre et d pourvu de E sauber und staubfrei sein Pulita e libera da m Limpio y libre de part culas airborne particles other poussi re en suspension Hausstaub ausgenommen particelle in sospensione en suspensi n salvo el than normal room dust sauf la poussi re m gut gel ftet und keinen a parte la normale polvo normal E Well ventilated and away normale Heizquellen ausgesetzt sein polvere presente Bien ventilado y alejado de from sources of heat E Bien a r et l
77. lets you close a program that is not responding 2 Click Task Manager then select the program that is not responding 3 Close the program by clicking End Task 4 If the server does not respond press and hold the power button for four seconds to force the server to shut down 5 Turn the server back on As a part of the regular startup process a program to check the disk status runs automatically When the checks are finished Windows starts Important For other operating systems such as Windows 2000 or Novell Netware refer to the appropriate operating system M software manual for specific instructions System Setup 15 16 Gateway 7450R Server System Manual Case Access Preventing static electricity discharge Before opening the server case follow these precautions to prevent damage from static electricity When opening your server case always perform the following procedure Caution Static electricity can permanently damage electronic components in your server Prevent electrostatic damage A to your server by following static electricity precautions every time you open your server case To prevent static electricity discharge 1 Turn off the server power 2 Touch a bare metal surface on the back of the server 3 Unplugall power cordsfrom AC outlets and disconnect the modem cable if installed Also follow these static electricity precautions m Avoid static causing surfaces such as plastic and packing
78. locks the socket clamps on each end of the DIMM 6 Close the case See Closing the case on page 20 7 Reconnect the peripherals and the power cord then turn on the system Replacing and Adding Internal Devices 33 Processors The system is compatible with the Intel Pentium III 866 MHz and faster processors with 133 MHz front side bus FSB As many astwo processors may be installed in the system You do not need to install additional voltage regulator modules VRM s becauseth e VRM sfor both processorsare built into the system board The server uses different heat sinks for the primary and secondary processors When ordering a replacement or upgrade processor make surethat you order the correct processor kit for the processor you are installing The primary processor located closer to the front of the server uses a smaller heatsink The secondary processor located closer to the back of the server uses a larger heatsink Replacing the primary processor When replacing a processor order a processor upgrade from The Accessory Store on the Gateway Web site Caution A heatsink must be installed on each processor Installing a processor without a heatsink could result in damage to A or failure of the processor To replace the primary processor 1 Turn off the system and disconnect the power cord and all other external peripheral devices 2 Open thecase See Openingthe case on page 18 and Preventing static elec
79. low the proper procedure To turn off the server in Windows NT 1 Click Start then select Shut down the computer then Shut Down 2 Click OK The operating system shuts down When you see a message sayinglt is now safe to turn off your computer turn off the server by pressing the power button By default you must hold the power button in for four seconds to turn the server off BIOS Setup provides an option to set the power button to turn the power off immediately when pressed 3 Turn off the monitor and peripherals Caution When you turn the server off some electric current still flows through it Before opening the server case or IN connecting or removing any peripherals turn off the server then unplug the power cord Important For other operating systems such as Windows 2000 or Novell Netware refer to the appropriate operating system software manual for specific instructions Some operating systems will bypass the power button and turn the server off under software control 14 Gateway 7450R Server System Manual Resetting the server If your server does not respond to keyboard or mouse input you may have to close programs that are not responding If closing unresponsive programs does not restore your server to normal operation you may have to perform a forced shut down and restart the server To close unresponsive programs and shut down the server in Windows NT 1 Press CTRL ALT DEL A window opens that
80. m 7 Remove any processors and DIMMs that you will install in the new system board See Replacing memory on page 32 Replacing the primary processor on page 34 and Replacing the secondary processor on page 36 n 58 Gateway 7450R Server System Manual 8 10 11 12 13 14 Removethe eight screwsthat securethe system board to the chassis then lift the system board out of the chassis Remove the new system board from its anti static bag and set any jumpers that you may need to set for your configuration See System board on page 6 and Setting the system board jumpers and switches on page 64 Place the new system board in the chassis Replace the eight screws you removed in Step 8 Install the DIMM s and processor s in the new system board See Replacing memory on page 32 Replacing the primary processor on page 34 and Replacing the secondary processor on page 36 Reconnect the system cablesto the appropriate connectors on the system board See System board on page 6 for reference Replace the riser card using the two screws you removed in Step 4 Make sure you seat the riser card connector securely onto the edge connector on the system board Replacing and Adding Internal Devices 59 15 Replaceany expansion cards you removed from the system in Step 3 See Replacing an expansion card on page 43 16 Close the case See Closing the case on page 20 17 Reconnect all peripherals and
81. m the technical support area on the Gateway Web site www gatewayatwork com and install the new version from a diskette To update the BIOS you need to perform the following tasks in sequence Create a bootable diskette Note the current BIOS settings Create the BIOS update diskette Update the BIOS Restore the BIOS settings Follow the detailed instructions for updating the BIOS that are included in the self extracting file that you can download from thetechnical support area of Gateway s Web site BIOS Recovery The BIOS recovery option is designed to recover the BIOS in the event of a failed BIOS upgrade or if the BIOS should become corrupt for some reason S To recover the BIOS 1 o0 Aa Oo Create a bootable BIOS recovery diskette by following the instructions provided with the BIOS recovery files on the Web site Open the case See Opening the case on page 18 and Preventing static electricity discharge on page 17 Set switch SW 1 3 to on See Setting the switches on page 65 Close the case See Closing the case on page 20 Place the BIOS recovery diskette in the diskette drive Turn on the server No messages are displayed on screen during the BIOS recovery The server will emit a long series of beeps A final extended tone signals the completion of the BIOS update Using the BIOS Setup Utility 63 7 Turn off the server 8 Remove the diskette from the drive 9 Open the case 10 Set switch SW 1 3 back to
82. n expansion card 1 Setany jumpers and switches on the replacement card if required in the card instructions 2 Turn off the server then disconnect the power cord and all external peripheral devices 3 Open thecase See Opening the case on page 18 and Preventing static electricity discharge on page 17 4 Disconnect any cables attached to the old card 5 Remove the screw that holds the expansion card bracket in place Expansion card bracket Expansion card Replacing and Adding Internal Devices 43 6 Remove the card holder from the other end of the expansion card 7 Remove the old expansion card from the slot 8 Set any jumpers or switches on the new expansion card then install the new expansion card in the empty slot 44 Gateway 7450R Server System Manual 9 If the card is full length insert the card extension into the card guide The card extension in slot 1 fits below the card guide and the card extension in slot 2 fits into the groove in the card guide 10 Replace thecard holder over the card guide and the end of the expansion card See the illustration following Step 6 11 Replace the screw in the expansion card bracket to secure the card See the illustration following Step 5 12 Connect any cables to the card See the card documentation for the proper cable orientation 13 Close the case See Closing the case on page 20 14 Reconnect the peripherals and the power cord then turn on the system
83. nager Warm start shut down Shadow system BIOS ROM Auto size cache Advanced configuration of chipset registers Load alternate registers with CMOS values Initialize interrupt vectors POST device initialization Check ROM copyright notice Check video configuration against CMOS Initialize PCI bus and devices Initialize all video adapters in system QuietBoot start optional Shadow video BIOS ROM If the BIOS detects error 2C or 2E it displays an additional word bitmap xxxx indicating the address line or bits that failed For example 2C 0002 means address line 1 bit one set has failed 2E 1020 means data bits 12 and 5 bits 12 and 5 set have failed in the lower 16 bits Troubleshooting 89 Test Point 4Eh 4Fh 50h 52h 54h 55h 58h 59h 5Ah 5Bh 5Ch 60h 62h 64h 66h 67h 68h 69h 6Ah 6Bh 6Ch 6Eh 70h 72h 76h 7Ch 7Dh 7Eh 80h 8ih 82h 83h Beep Code 2 2 3 1 POST Routine Description Display BIOS copyright notice Initialize MultiBoot Display processor type and speed Test keyboard Set key click if enabled Enable USB devices Test for unexpected interrupts Initialize POST display service Display prompt Press F2 to enter SETUP Disable processor cache Test RAM between 512 and 640 kb Test extended memory Test extended memory address lines Jump to UserPatch 1 Configure advanced cache registers Initialize multiprocessor APIC Enable external and processor caches Setup System Mana
84. nated as the default printer The printer has not been added to the system Solution If the printer that you are trying to print to is not the default printer make sure that you have selected it through the program printer setup function In the Printers window Start Settings Printers double click Add Printer Follow the on screen instructions for adding the new printer System problems The system will not start up Probable cause The system is not connected to an AC outlet Solution Make sure that the power cable is connected to an operating AC power source The system is non responsive Probable cause An error occurs during an application or the server may be out of memory Solution Press and hold in the power button for 4 seconds to turn the system off Turn the system back on then follow the on screen instructions The keyboard does not work Probable cause A key was pressed while the system was starting up The keyboard is not plugged in or connected properly Something spilled into the keyboard The keyboard is defective Solution Clear the sticking key then turn off the system wait for a few seconds then turn the system back on Make sure the cable is properly connected Turn off the system Turn the keyboard upside down to drain it then turn is right side up to let it dry before using the keyboard again Try a keyboard that you know is working 85 Troubleshooting
85. nt drive assembly See your drive documentation for proper drive jumper settings and cable orientation 7 Replace the diskette drive assembly in the chassis Make sure the hooks extend through theslots on the new bracket then slidethe diskette drive assembly forward 8 Secure the diskette drive assembly using the screws you removed in Step 4 9 Connect the power and data cables making sure the cables are in their original positions 10 Close the case See Closing the case on page 20 11 Reconnect the power cord and all other external peripheral devices then turn on the computer Replacing and Adding Internal Devices 23 Installing a CD drive The CD drive bay is in the center of the front panel If the server did not include a CD drive a blank or dummy unit occupies the bay and must be removed Important The CD drive assembly should include the bracket and A small circuit board If it does not contact Client Care To install your CD drive assembly 1 Turn off the system and disconnect the power cord and all other external peripheral devices Open the case See Openingthe case on page 18 and Preventing static electricity discharge on page 17 Remove the two screws that secure the dummy unit to the drive bay Dummy unit 4 Slidethe dummy unit back slightly to disengagethehookson thedrive bay from the slots on the bracket then pull the dummy unit out of the chassis
86. o correctamente 4 Connect all external 3 Revissez solidement les 3 Bringen Sie die appropriatamente 3 Incorpore las tapas al cables and the AC panneaux du boitier avec Abdeckungen wieder am 3 Attaccare le coperture chasis mediante los power cord s to the les vis retir es plus t t Geh use an indem Sie die al telaio con le viti tolte tornillos extra dos system 4 Rebranchez tous les zuvor gel sten Schrauben in precedenza e anteriormente cordons d alimentation c wieder anbringen Ziehen awvitarle strettamente tens ndolos firmemente a et c bles externes au Sie diese gut an 4 Ricollegare tutti i cavi 4 Conecte todos los cables systeme 4 SchlieBenSie alle externen esterni e le prolunghe externos y los cables de Kabel und den AC AC del sistema alimentaci n CA al StromanschluBstecker sistema Ihres Systems wieder an A microprocessor and heat Le microprocesseur et le Der Mikroprozessor und der Seilsistema statoalungo Si el sistema ha estado en sink may be hotifthe system dissipateur de chaleur peuvent K hler sind m glicherweise in funzione il funcionamiento el has been run ning Also tre chauds si le syst me a t erhitzt wenn das System in microprocessore e il microprocesador y el disipador there may besharp pins and sous tension Faites Betrieb ist AuBerdem k nnen dissipatore di calore de calor pueden estar a n edges on some board and galement attention aux einige Platinen und potrebbero essere calien
87. oin des einschlieBlich direkter nell ambiente fuentes de calor incluida la including direct sunlight sources de chaleur y Sonneneinstrahlung Ben ventilata e lontana luz solar directa Away from sources of compris du soleil direct E keinen Ersch tterungen da fonti di calore m Alejado de fuentes de vibration or physical A l abri des chocs et des ausgesetzt sein compresa la luce solare vibraci n shock sources de vibrations keine starken von diretta Aislado de campos E isolated from strong E isol de forts champs elektrischen Ger ten oA riparo da urti e lontana electromagn ticos fuertes electromagnetic fields lectromagn tiques erzeugten da fonti di vibrazione producidos por dispositivos produced by electrical g en r s par des appareils elektromagnetischen Felder Isolata dai forti campi el ctricos devices lectriques aufweisen magnetici prodotti da Provisto de una toma de Provided with a properly Muni d une prise murale mit einer geerdeten dispositivi elettrici tierra correctamente grounded wall outlet correctement mise la Wechselstromsteckdose E Dotata di una presa a instalada Provided with sufficient terre ausger stet sein muro correttamente Provisto de espacio space to access the Suffisamment spacieux ber ausreichend Platz installata Suficiente como para power supply cords pour vous permettre verf gen um Zugang zuden Dotata di spazio acceder a los cables
88. ollers Initialize local bus hard drive controllers Jump to UserPatch2 Build MPTABLE for multi processor boards Install CD ROM for boot Clear huge ES segment register Fix multi processor table Search for option ROMs Beeps on checksum failure Check for SMART drive optional Shadow option ROMs Set up power management Initialize security engine optional Enable hardware interrupts Determine number of ATA and SCSI drives Set time of day Check key lock Initialize typematic rate Erase F2 prompt Scan for F2 keystroke Enter SETUP Clear boot flag Check for errors If the BIOS detects error 2C or 2E it displays an additional word bitmap xxxx indicating the address line or bits that failed For example 2C 0002 means address line 1 bit one set has failed 2E 1020 means data bits 12 and 5 bits 12 and 5 set have failed in the lower 16 bits Troubleshooting 91 Test Point B2h B4h B5h Beh B7h B9h BAh BBh BCh BDh BEh BFh COh Cih C2h C3h C4h C5h C6h C7h C8h C9h D2h EOh Eth E2h E3h E4h E5h E6h E7h Beep Code POST Routine Description POST done prepare to boot operating system One short beep before boot Terminate QuietBoot optional Check password optional Initialize ACPI BIOS Prepare boot Initialize SMBIOS Initialize PnP option ROMs Clear parity checkers Display MultiBoot menu Clear screen optional Check virus and backup reminders Try to boot with INT 19 Initi
89. on the hard drive and help improve hard drive performance The following sections give you some simple ways to delete unneeded files Deleting Windows temporary files During normal operation Windows constantly creates new temporary tmp files You can safely delete all but the most recent tmp files To delete tmp files 70 1 Open Windows Explorer then select Tools Find then Files and Folders 2 In the Named text box type tmp 3 In the Look in drop down list select your drive letter 4 Click Find Now The list of tmp files appears 5 Click Modified above the list To see the Modified button you may need to maximize the Find window The list is sorted by date 6 Highlight all the files in the list except those with the current date 7 Press SHIFT DELETE A dialog box opens asking if you want to delete the files 8 Click Yes The files are deleted Gateway 7450R Server System Manual Deleting temporary Internet files As you visit Web sites your browser stores temporary Internet files on your hard drive in a memory cache and a disk cache Files in the memory cache are removed when you turn off your server Files are saved in the disk cacheuntil the space designated for the cache is full See your browser s Help files for instructions on emptying the disk cache You can save space on the hard drive by decreasing the size of the Internet file disk cache See your browser s Help files for instructions Emptyin
90. or 2C or 2E it displays an additional word bitmap xxxx indicating the address line or bits that failed For example 2C 0002 means address line 1 bit one set has failed 2E 1020 means data bits 12 and 5 bits 12 and 5 set have failed in the lower 16 bits Troubleshooting 93 94 Gateway 7450R Server System Manual Safety Regulatory and Notices The Gateway 7450R Server originally shipped with a ClassA rating according to FCC rules part 15 Later modifications may have improved the rating to Class B To check the rating of the system as shipped to you check the FCC label at the back of the chassis for the rating Important safety information Your Gateway system is designed and tested to meet the latest standards for safety of information technology equipment However to ensure safe use of this product it isimportant that the safety instructions marked on the product and in the documentation are followed Warning Always follow these instructions to help guard against O personal injury and damage to your Gateway system Setting up your system Read and follow all instructions marked on the product and in the documentation before you operate your system Retain all safety and operating instructions for future use Do not use this product near water or a heat source such as a radiator a Make sure you set up the system on a stable work surface The product should only be operated from the type of power source
91. placing the diskette drive llli 22 Installing a CD drive 0 0 RII 24 Replacing the CD drive assembly 0 0 cece eee eee 25 Replacing a hot plug drive 1 0 eee eee 27 Contents i Adding a hot plug drive llsseleeeeeee Ih 29 Miis EET 31 Replacing memory 0 0 e m n 32 Adding memory 000 c eee ete een 33 PIOCOSSOIS A hes ae d ed etd qiie ORE Ede Ed eed oe 34 Replacing the primary processor lllsslslllllllllellllen 34 Replacing the secondary processor llllsiilllllllllsells 36 Adding a secondary processor 000 00 eee eee ees 39 Replacing the battery 0 0 cece ee teens 40 Expansion Cadens rauas aa ea E Rad E e de eh eee eee eve oe ee ee 43 Replacing an expansion card illl 43 Adding an expansion card l isssleeeeee e 45 Replacing the power supply slsseeeeee II 48 Replacing a bloWer ves ike p RE eed bee eae RR eee Phe ee ea y e 50 Replacing fam prrs erret ER aed gt POR eed PORES he eee eke ee 52 Replacing the control panel board 0 000 eee 53 Replacing the hot plug backplane 00000 e eee eee 54 Replacing the riser card 2 0 ce teens 55 Replacing the system board 0 0 0 cece eee 57 Using the BIOS Setup Utility LLuusuuuuuueeeeee 61 About the BIOS Setup utility llis 61 Updating the BIOS 6 tenet e en
92. rals into the System causing a shock Make sure the server and IN peripherals are turned off and unplugged from the power outlet when you connect peripherals to the server m The server and monitor are plugged into an AC outlet power strip or UPS and that the power strip or UPS is turned on To start the system 1 If you have connected the system components to a power strip or UPS make sure all the system components are turned off then turn on the power strip or UPS 2 Turn on the monitor 3 Turn on any other components connected to the server such as speakers a printer or a scanner 12 Gateway 7450R Server System Manual 4 Turn on the server The power LED on the control panel is green when the power is on This same LED is amber when there is AC power connected to the server but the server is off If nothing happens when you turn on the system m Make sure that the power cables are securely plugged in and that the power strip or UPS if you are using one is plugged in and turned on m Makesurethe monitor is connected to the server plugged into the power strip AC outlet or UPS and turned on You may also need to adjust the brightness and contrast controls on the monitor Understanding the Power On Self Test When you turn on your server a screen appears telling you to press F2 to enter Setup or Esc to continue POST The power on self test POST routine checks the system memory and components Press Esc to s
93. re attach ed and secured to the correct connectors Make sure that all power switches are on If the server is plugged into a power strip or surge protector make sure it is turned on also Enter the BIOS Setup utility and comparethe settings on the screen with your notes or the system hardware manuals Correct any discrepancies Turn off the server removethe cover and make surethat all cablesinside the case are attached securely Also make surethat thecolored cable edges are aligned correctly and that the connectors did not miss any pins Disconnect and reconnect the cables Close the case as described in Closing the case on page 20 reconnect the peripherals and power cords then turn on the server Turn off the server remove the cover and if you have the proper test equipment make sure that the new battery has power Although unlikely your new battery may be defective Closethe case as described in Closing the case on page 20 reconnect the power cord then turn on the server Gateway 7450R Server System Manual CD problems The system does not recognize the CD drive Probable cause The CD is not intended for PC use The CD is loaded incorrectly The CD is scratched or dirty The CD drive needs to be added as new hardware The secondary IDE device may be disabled The CD drive cables are not installed correctly The CD drive may be defective Solution Make sure that the disc is PC compatible Make
94. rier with the slots at the sides of the drive bay Leave the retention lever in the open position 9 Push the drive all of the way into the drive bay until the connector at the back joins with the corresponding connector on the SCSI backplane then firmly close the lever 10 Run any necessary utilitiesto setup thenew drive Seethe utility software documentation for details Adding a hot plug drive The hot plug drives are located along the bottom edge of the front panel as you face the system The hot plug bay supports as many as three 1 inch high 3 5 inch SCSI hard drives Replacing and Adding Internal Devices 29 The hot plug drives are assigned SCSI ID numbers by the hot plug backplane with the drive on the left end of the hot plug bay assigned SCSI ID 0 The backplane assigns SCSI IDs to the other drives in order up to SCSI ID 2 on theright end of the hot plug bay See Hot plug backplane on page 8 for the locations of the drives by SCSI ID number Important Gateway tests and verifies the operation and compatibility ofthe drives we sell Additional or replacement drives must M conform to Gateway standards especially in a RAID or mission critical environment Install the first drive in the left bay then install drives in increasing order by SCSI ID number thereafter left to right To install an additional hot plug drive 1 Removethe drive carrier from the drive bay by unclipping the retention lever and rotating the lev
95. rocessor in speed or the system functions at the speed of the slowest processor When adding a second processor order a processor upgrade kit from The Accessory Store on the Gateway Web site Caution The correct heatsink must be installed on each processor Installing a processor without a heatsink could result in A damage to or failure of the processor Make sure you order the correct processor upgrade kit To add a second processor 1 Turn off the system and disconnect the power cord and all external peripheral devices 2 Open the case See Opening the case on page 18 and Preventing static electricity discharge on page 17 3 Open the lever on the secondary processor socket 4 Align the new processor with the processor slot Note that the processor slot is keyed so the processor can only be installed one way 5 Place the processor in the socket then close the lever to secure the processor Replacing and Adding Internal Devices 39 6 Place the secondary large heatsink over the processor and socket making sure that it is oriented properly 7 Place the fixed end of the clip over the hook on the back of the socket then press the hinged end of the clip over the hook on the front of the socket 8 Close the case See Closing the case on page 20 9 Reconnect the power cord and all other cords you removed then turn on the system Replacing the battery The battery provides power for the system real t
96. rriers to control airflow and EMC characteristics Diskette drive reads and writes 1 44 MB diskettes CD drive optional plays data or audio CDs System board A B Secondary processor socket Primary processor socket Power connector Speaker Switch bank SW1 mmo O U gt Battery 6 Gateway 7450R Server System Manual 7 I O xz caomovocozzrzmxc Blower 2 connector Jumper J1 Blower 1 connector Front panel USB connector Power connector Fan 2 connector Front panel connector Fan 1 connector Secondary IDE connector Primary IDE connector Diskette drive connector Ultra160 SCSI connector DIMM slots 4 Riser card edge connector RJ 45 Ethernet LAN1 connector and LEDs RJ 45 Ethernet LAN2 connector and LEDs Video connector Serial port Stacked keyboard and mouse ports System Features 7 Hot plug backplane Power connector Data connector Back L SCSI connector SCSI connector SCSI connector SCSI ID 0 SCSI ID 1 SCSI ID 2 c mim Wem j O e e e e e e Front Power connector connects the power cable from the power supply Data connector connects the SCSI cable from the RAID controller SCSI drive connectors 3 connect the three SCA SCSI drives Install drives in increasing order of SCSI ID 8 Gateway 7450R Server System Manua
97. rsely affect the performance of the server Replacing and Adding Internal Devices 31 Replacing memory To replace DIMMs 1 Turn off the system and disconnect the power cord and all other external peripheral devices Open the case See Opening the case on page 18 and Preventing static electricity discharge on page 17 Pull open the socket clamps on each side of the DIMM socket then lift the DIMM out of the socket Store the DIMM in an anti static container DIMM 4 Insert the new DIMM into the socket aligning the two notches in the DIMM with the two notches in the DIMM socket Gently press the DIMM into the socket until it isfirmly seated Inserting the DIMM automatically locks the socket clamps on each end of the DIMM 6 Close the case See Closing the case on page 20 7 Reconnect the peripherals and the power cord then turn on the system 32 Gateway 7450R Server System Manual Adding memory S To add DIMMs 1 Turn off the system and disconnect the power cord and all other external peripheral devices Open the case See Opening the case on page 18 and Preventing static electricity discharge on page 17 3 Pull open the socket clamps on each side of the DIMM socket 4 Insert the new DIMM into the socket aligning the two notches in the DIMM with the two notches in the DIMM socket DIMM 4 Gently pressthe DIMM into the socket until itisfirmly seated Inserting the DIMM automatically
98. s 27 memory 31 32 SCA drives 27 SCSI drives 27 top panel 18 replacing adapter cards 43 add in cards 43 backplane hot plug 54 battery 41 blower 50 CD drive 25 control panel board 53 CPU 34 DIMMs 31 32 diskette drive 22 expansion cards 43 114 Gateway 7450R Server System Manual fan 52 front panel board 53 hot plug backplane 54 hot plug drive 27 memory 31 32 power supply 48 preparing drives 21 primary CPU 34 primary processor 34 processor 34 riser card 55 SCA drives 27 SCSI drives 27 secondary CPU 37 secondary processor 37 system board 57 top panel 20 resetting the system Windows NT 15 riser card features 10 replacing 55 S safety accessories 96 general precautions 95 precautions static electricity 17 SCSI device troubleshooting 82 drive maintenance 68 integrated chipset 1 security administrator password 77 BIOS setup 62 boot without keyboard 77 chassis intrusion switch 76 disable diskette writes 77 set user password 77 setting up in BIOS 76 software features 77 software locks 76 Security menu Setup utility 62 serial port location 4 Server Companion CD 78 setting CMOS Clear jumper 64 jumpers 64 switches 64 setting up operating system 13 safety precautions 95 server 11 Windows NT 13 Setup utility Advanced menu 62 BIOS 61 Boot menu 62 Exit menu 62 Main menu 62 menus 62 navigating through 62 Power menu 62 recovering the BIOS 63 Security menu 62 shock maximum 108 operating 108 packaged 1
99. ses the screen you are in and returns you to the previous screen or exits you from the BIOS Setup utility m The f up arrow and J down arrow keys select items in the menu m The lt left arrow and right arrow keys move you between the menus m The plus and minus keys change the values in the fields m ENTER moves you to a submenu screen when a selected item is preceded by gt or activates a selected field F9 opens a screen that lets you return all values to their default settings m FlOopensascreen that lets you save all settings then exit the BIOS Setup utility The main screen has the following menu selections at the top of the screen m Main gives you access to basic information and settings related to your system hardware and configuration W Advanced gives you access to information and settings for system resources hardware and system configuration W Security gives you access to settings related to system access passwords m Power gives you access to information and options for power management features W Boot gives you access to information and settings for boot features and boot sequences W Exit gives you access to options for exiting the BIOS Setup utility Refer to the Help box on the right side of the BIOS Setup screens for information about menu items 62 Gateway 7450R Server System Manual Updating the BIOS If you need a new version of the BIOS you can download the BIOS update fro
100. ssing vi fault LED reset button 9 FCC notice 99 features back panel 4 control panel board 9 front panel 2 front panel board 9 hot plug backplane 8 interior 5 riser card 10 software security 77 system 1 files backup 70 frequency input 109 front panel board features 9 replacing 53 front panel features 2 G guidelines troubleshooting 80 H hard drive maintenance 68 maintenance utilities 68 management 69 112 Gateway 7450R Server System Manual troubleshooting 81 heat maximum 108 hot plug backplane features 8 backplane replacing 54 humidity maximum 108 operating 108 storing 108 l I O ports 107 IDE drive maintenance 68 indicators 100 Mbit speed LED 4 LAN activity LED 4 power LED 13 installing battery troubleshooting 80 CD drive 24 CPU 34 DIMMs 31 33 hot plug drives 29 memory 31 33 processor 34 SCA drives 29 SCSI drives 29 secondary CPU 39 secondary processor 39 integrity system 72 interior features 5 J jumpers CMOS Clear 64 setting 64 system board location 6 K keyboard booting without one 77 port location 4 troubleshooting 85 LAN 100 Mbit speed LED 4 activity LED 4 chipset 1 controller 1 LED1 9 LED2 9 port location 4 LEDs 100 Mbit speed 4 blower fault 9 control panel board location 9 fan fault 9 LAN activity 4 LAN1 9 LAN2 9 power 9 13 system fault 9 line conditioners 68 locks software security 76 M Main menu Setup utility 62 management hard drive 69 Mana
101. tart POST POST will begin in a few moments if you do not respond Press the SPACEBAR to bypass the remaining memory count and shorten the startup process The system displays an error message if POST finds any problems Write down any error messages that you see If you continue to have problems these error messages may help you or Gateway technical support diagnose the cause Setting up the operating system The first time you start the server the operating system takes a few minutes to set up Refer to your operating system documentation for specific questions regarding the operating system To complete the operating system setup in Windows NT 1 After the server starts the start up wizard opens Click Next 2 Typetherequested information in the appropriatetext boxes When you have finished typing the information click Next 3 Continuefollowingtheinstructions and selecting optionsin the start up wizard dialog boxes clicking Next to movethrough the dialog boxes until the wizard tells you to restart your server System Setup 13 If you need to return to the previous dialog box to change any of your entries click Back 4 Restart the server The setup is complete Important For all operating systems refer to the appropriate m operating system software manual for specific instructions Turning off the server Every time you turn off the server shut down the operating system first You may lose data if you do not fol
102. tem you can help maintain the performance of your hard drive by regularly using Check Disk Important For other operating systems such as Windows 2000 or Novell Netware refer to the appropriate operating system a manual Using Check Disk in Windows NT Bad sectors are parts of a hard drive or diskette that will not hold data A lost allocation unit is a group of sectors that has lost its place in the table that the operating system uses to locate files Check Disk checks the hard drive for bad sectors or lost allocation units and lets you fix them 68 Gateway 7450R Server System Manual Use Check Disk from once a week to once a month depending on how often you use the server Also use Check Disk if you have any hard drive problems S To use Check Disk 1 o 0 5 W N Double click the My Computer icon The My Computer window opens Right click the drive you want to check Select Properties The drive s properties window opens Click the Tools tab At Error checking click Check Now The Check Disk window opens Scan the entire hard drive by selecting Scan for and attempt recovery of bad sectors 7 Click Start Check Disk checks the drive for errors 8 Follow any on screen instructions for completing the scan Hard drive management practices By deleting unneeded files from your hard drive and managing the space that is automatically allocated for saving certain files you can help maintain the performance of the hard
103. tem Features 9 USB connector connects the control panel to the system board Front panel connector connects the controls on the front panel with the system board Riser card The riser card includes a PCI bridge to support the two PCI expansion slots through the edge connector on the system board PCI Slot 2 L Chassis O o O intrusion PCI Slot 1 6 T switch System board N j connector PCI expansion slots provide support for as many as two 64 bit 66 M Hz PCI expansion cards Slot 1 is the lower slot and slot 2 is the upper slot System board connector connects to the system board Chassis intrusion switch sends a signal to the system management software when the chassis cover is removed 10 Gateway 7450R Server System Manual System Setup Setting up the server Use the instructions in the Gateway 7450R Rackmount Installation Guide that came with the server to assemble the server You should prepare a safe working environment before assembling the server by following these guidelines Important Keep the boxes and packing material If you need to send the server to Gateway for repairs you must use the original a packaging or your warranty may be voided m Obtain an adequately rated uninterruptible power supply UPS A UPS protects against AC line spikes power interruptions and other power fluctuations
104. tes Tambi n conviene chassis parts Contact broches aigu s des cartes et Geh useteile scharfe Spitzen surriscaldati Fare tener en cuenta que en el should be made with care aux bords tranchants du capot und Kanten aufweisen Arbeiten attenzione alla presenza di chasis o en el tablero puede Consider wearing Nous vous recommandons an Platinen und Geh use sollten piedini appuntiti e parti haber piezas cortantes o protective gloves l usage de gants de protection vorsichtig ausgef hrt werden taglienti sulle schede e sul punzantes Por ello se Sie sollten Schutzhandschuhe telaio consigliabile l uso recomienda precauci n y el tragen di guanti di protezione uso de guantes protectores Danger of explosion if the Danger d explosion si la Bei falschem Einsetzen einer Esiste il pericolo di un Existe peligro de explosi n si battery is incorrectly batterie n est pas remont e neuen Batterie besteht esplosione se la pila non la pila no se cambia de forma replaced Replace only with correctement Remplacer Explosionsgefahr Die Batterie viene sostituita in modo adecuada Utilice solamente the same or equivalent type uniquement avec une batterie darf nur durch denselben oder corretto Utilizzare solo pile pilas iguales o del mismo tipo recommended by the du m me type ou d un type einen entsprechenden vom uguali o di tipo equivalente que las recomendadas por el equipment manufacturer quivalent recommand parle Hersteller empfohlenen a quel
105. the LAN1 connector Glows amber when the LAN1 connector experiences an interruption in connectivity LAN2 LED blinks green when there is traffic on the LAN2 connector Glows amber when the LAN2 connector experiences an interruption in connectivity Blower fault LED glows amber when one of the blowers has failed or entered an out of tolerance state Fan fault LED glows amber when one of the fans has failed or entered an out of tolerance state USB port provides front panel access for USB peripherals System Features 3 Back panel Power connector Mouse port LAN2 port LAN1 port A E35 RRR m D Se S Keyboard port Serial port Video port Expansion card slots 2 Power connector connects the server power cord The other end of the power cord plugs into an AC outlet uninterruptible power supply UPS or power strip Mouse port connects a PS 2 compatible mouse LAN2 port lets you connect to a network The adjacent indicator LEDs show LAN activity green and 100 Mbit speed amber LAN1 port lets you connect to a network The adjacent indicator LEDs show LAN activity green and 100 Mbit speed amber Keyboard port connects a PS 2 compatible keyboard Serial port connects to a serial device Video port connects the monitor interface cable The video controller is integrated on the system board Exp
106. the power cord then turn on the system 60 Gateway 7450R Server System Manual Using the BIOS Setup Utility About the BIOS Setup utility Theserver BlOShasa built in setup utility that lets you configure several basic system characteristics The settings are stored in battery backed RAM and are retained even when the power is off Enter the BIOS Setup utility by restarting the server then pressing F2 when prompted during the startup process The Main BIOS Setup utility screen opens It may not look exactly like the screen shown below Main BIOS Version System Time System Date Legacy Diskette A gt Primary Master gt Primary Slave gt Secondary Master gt Secondary Slave System Memory Fl Help N Esc Exit gt Advanced Security Power BIOS Setup Utility Boot Exit Item Specific Help 3A00 TAB Shift Tab or Enter selects field xx xx xx xx xx xxxx l CD ROM None None None 256 MB Select Item s Change Values F9 Setup Defaults Select Menu ENTER Select gt Sub Menu F10 Save amp Exit Using the BIOS Setup Utility 61 As you select items on the Main menu or in submenus you see specific information related to the current selection in the Item Specific Help box The command bar shows the keystrokes necessary to access help navigate through the menus and perform other functions m FlopenstheHelp screen providing general help for using the BIOS Setup utility m Esc clo
107. tricity discharge on page 17 3 Locate the primary processor see System board on page 6 for the location of the system board components 34 Gateway 7450R Server System Manual 4 Uncliptheheatsink by pressing down on thetop of theclip then pushing the top of the clip toward the heatsink 5 Lift the heatsink off of the processor 6 Remove the processor by pulling the lever arm slightly away from the processor socket then lifting it to a ninety degree angle P 7 Lift the old processor out of the socket 8 Insert the new processor by aligning pin one on the processor and the Socket then place the processor into the socket Pin 1 Replacing and Adding Internal Devices 35 9 Secure the new processor by pushing the lever arm all of the way down until it clicks into place 10 Replace the heatsink 11 Place the fixed end of the heatsink clip over the hook on the processor socket first then press the hinged end of the clip over the hook on the other side of the processor socket 12 Close the case See Closing the case on page 20 13 Reconnect the power cord and all other cords you removed then turn on the system Replacing the secondary processor When replacing a processor order a processor upgrade from The Accessory Store on the Gateway Web site Caution The correct heatsink must be installed on each processor Installing a processor without a heatsink could result in A damage to or failure of t
108. trostatiques lorsque vous touchez aux composants portez une bande antistatique pour poignet et reliez la la masse du syst me toute surface m tallique non peinte du bo tier 6 Ne faites pas fonctionner le syst me tandis que le bo tier est ouvert WARNUNG Deutsch Benutzer k nnen am Netzger t dieses Produkts keine Reparaturen vornehmen Das Produkt enth lt m glicherweise mehrere Netzger te Wartungsarbeiten m ssen von qualifizierten Technikern ausgef hrt werden Versuchen Sie nicht das mitgelieferte Netzkabel zu ndern oder zu verwenden wenn es sich nicht genau um den erforderlichen Typ handelt Ein Produkt mit mehreren Netzger ten hat f r jedes Netzger t ein eigenes Netzkabel Der Wechselstrom des Systems wird durch den Ein Aus Schalter f r Gleichstrom nicht ausgeschaltet Ziehen Sie jedes Wechselstrom Netzkabel aus der Steckdose bzw dem Netzger t um den Stromanschlu des Systems zu unterbrechen SICHERHEISMASSNAHMEN Immer wenn Sie die Geh useabdeckung abnehmen um an das Systeminnere zu gelangen sollten Sie folgende Schritte beachten 1 Schalten Sie alle an Ihr System angeschlossenen Peripherieger te aus 2 Schalten Sie das System mit dem Hauptschalter aus 3 Ziehen Sie den StromanschluBstecker Ihres Systems aus der Steckdose 4 Auf der R ckseite des Systems beschriften und ziehen Sie alle AnschluBkabel von den I O Anschl ssen oder Ports ab 5 Tragen Sie ein ge
109. vity LED 3 flashes green when the adjacent hard drive is accessed Hard drive power LED 3 glows green when the adjacent hard drive has power glows amber if the adjacent hard drive has failed and blinks amber if the adjacent hard drive is rebuilding 2 Gateway 7450R Server System Manual Control Panel LAN1 LED LAN2 LED Blower fault LED Fan fault LED USB port System fault LED Power LED Fault LED reset button Power button System fault LED glows amber when a hardware or system failure occurs Pressing the fault LED reset button turns this LED off but does not correct the fault Power LED glows green when the server has power and flashes green when the server is in power saving mode This LED glows amber when AC power to the server is on but the internal DC power is off which means there is power to the server but the server is powered down Fault LED reset button resets any of the fault LEDs to its original state in the default mode This button does not correct or clear the fault If the fault condition persists the appropriate LED will turn on again until the fault is corrected This button can be reprogrammed through a BIOS option to generate a Non Maskable Interrupt NMI when pressed The NMI function can produce varied results depending on the software support for NMI handling Power button turns the server on and off LAN1 LED blinks green when there is traffic on
110. witch 76 checking hard drive space 69 checklist troubleshooting 79 chipset integrated LAN 1 integrated SCSI 1 video 1 closing the case 20 CMOS Clear jumper setting 64 conditioner line 68 control panel board components 9 features 9 replacing 53 CPU adding secondary 39 heatsink 34 36 39 installing 34 installing secondary 39 Index 111 replacing 34 replacing primary 34 replacing secondary 37 specifications 107 speed 107 troubleshooting 82 creating startup diskette 77 D deleting temporary files 70 dimensions 108 DIMMs adding 31 33 installing 31 33 removing 31 32 replacing 31 32 troubleshooting 82 diskette drive replacing 22 troubleshooting 83 write protection summary 77 drives cabling 22 checking available space 69 diskette replacing 22 installing CD drive 24 installing hot plug drives 29 installing SCA drives 29 installing SCSI drives 29 preparing to add 21 preparing to replace 21 removing CD drive 25 removing hot plug drives 27 removing SCA drives 27 removing SCSI drives 27 replacing CD drive 25 replacing hot plug drives 27 replacing SCA drives 27 replacing SCSI drives 27 troubleshooting 81 E electrical specifications 109 emptying the Recycle Bin 71 environmental specifications 108 error messages 88 Exit menu Setup utility 62 expansion cards adding 45 replacing 43 slot location 10 troubleshooting 84 F fan fault LED 9 replacing 52 FAQ frequently asked questions acce
111. with regard to proper grounding of the mast and supporting structure grounding of the lead in wire to an antenna discharge unit size of grounding conductors location of antenna discharge unit connection to grounding electrodes and requirements for the grounding electrode Lightning protection For added protection of any Gateway product during a lightning storm or when it is left unattended or unused for long periods of time unplug the product from the wall outlet and disconnect the antenna or cable system Power lines 104 Do not locate the antenna near overhead light or power circuits or where it could fall into such power lines or circuits When installing or re aligning an outside antenna system extreme care should be taken to keep from touching such power lines or circuits Contact with them could be fatal Warning When installing or realigning an outside antenna system extreme care should be taken to keep from touching such power lines or circuits Contact with them could be fatal Gateway 7450R Server System Manual Antenna and satellite grounding Reference Grounding component 1 Electric service equipment Power service grounding electrode system NEC Art 250 Part H Ground clamps Grounding conductors NEC Section 810 21 Antenna discharge unit NEC Section 810 20 Ground clamp NOOU mA WwW DY Antenna lead in wire Safety Regulatory and Notices 105 106 Gateway 7450R Server System Manual System Spe

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