Fluke 2205A Switch User Manual
Contents
1. 28 Toolkit 29 Ping 30 Health 34 Reporter 35 Working with NetTool Reports 36 NetTool Updates etc 38 NetTool Blaster 39 NetTool Toolkit 39 Limited Warranty and Limitation of Liability 39 1 NetTool TM Quick Reference Guide Ready Aim Register What s in it for me A FREE PERSONALIZED HOLSTER Get a free holster with a personal or company name embossed on it for your NetTool by visiting www flukenetworks com and registering your NetTool today What is NetTool What More busywork to slow me down NetTool is easy to use and saves time It is a unique handheld device that combines cable network and PC configuration testing into a single handheld unit NetTool was designed specifically to speed your frontline network troubleshooting moves adds amp changes and desktop to network connectivity work I m bored and want to kill time Access the NetTool Users Manual on the CD ROM disk that came with your purchase if you have a lot of time to kill Hey you can also surf to www flukenetworks2. Select Unwanted Protocols to specify protocols that NetTool will warn you are present on the network This helps in situations like a network wide migration away from certain protocols If NetTool sees them it reports them in the Problem Log Choose IP Setup to configure your NetTool to ping check the IP Setup section for details Access the Ping List Editor to view edit or add to lists of preset IP addresses that you have previously downloaded using NetTool Toolkit The editor enables you to add to an existing list or edit an existing IP address within a list Select one of the lists by highlighting the list name then pressing Select Select Add New Device to add an IP address to that list To edit an existing address select it then change any of the octets within the address Choose Language Select a language from the available choices View software and hardware details Select About NetTool to view the serial number MAC address and revision information Be sure to record the serial number and MAC address of your NetTool for future reference 21 Network Select the Network icon to view network activity The icon displays on the left or right depending on where you connected the cable Link Config described in the PC section Health described in the PC section Protocols described in PC section Segment ID If there are multiple Ethernet drops knowing the Segment ID tells you
3. afq49s bmp afq50s bmp Running Ping Complete Problem with the ping Corresponds with the severity level of problems Low one packet lost Medium two packets lost High three packets lost or device not found 34 Health Doctor I have a pain in my network Select Health from the Toolkit menu to view the health of frames and to simultaneously check each side of the conversation for healthy frames in real time afq10s bmp afq08s bmp Use the navigational buttons and then press Select to change the meters to show utilization broadcast traffic collision levels and errors coming from either device to which NetTool is connected You can highlight an item within the Health screen and press Select to change the view For example highlight the reading below a meter and press Select to view the data as frames per second or percentages Note If you exit the Health display and return later without powering down NetTool displays the last saved settings If you power down NetTool while viewing the Health display the readings will not be saved Access Setup screen and select Restore Defaults to restore factory settings 35 Reporter Get the facts Note To take full advantage of the Reporter function the PC you use must be enabled to communicate properly with NetTool Make sure you install and start the NetTool Blaster and NetTool Toolkit PC software that came with your purcha
4. No DNS server found on network to resolve names DNS resolution failed WINS resolution failed Incorrect WINS server xxx xxx xxx xxx configured on PC No WINS server found on network to resolve names Hosts unable to find WINS servers on network or network bounded by routers PC WINS incorrect Incorrect DNS server configured NetBIOS Incorrect Workgroup or Domain configured on PC Unable to find Primary Domain Controller PDC for network xxx xxx xxx xxx causing duplicate NetBIOS name PC involved in MB elections Web Unable to connect to HTTP proxy server Misc Fluke device seen on network 27 Email Unable to connect to mail server Unable to connect to SMTP server Unable to connect to POP2 server Unable to connect to POP3 server Unable to connect to IMAP server Printer Unable to connect to IP printer server Unable to connect to IP print spool server Unwanted protocols when enabled NetBEUI detected WINS detected NetWare detected PC involved in MB master browser elections 28 Key Devices Check this out Select Key Devices to view all the servers routers and printers NetTool has found on the network NetTool always attempts to display the highest level address possible for that device be it a NetBIOS name DNS name IP address or Mac address This helps you determin
5. com for the latest news on NetTool troubleshooting tips and service information 2 How to use NetTool I don t have a lot of time to kill how do I light this candle NetTool has two RJ 45 jacks one on either side of the unit Plug it in and turn it on either between two devices like a hub and a PC or directly into a wall plate to check a network drop The first screen you see when you power up NetTool is the launch pad to all of NetTool s features Press the Select button to begin afq40s bmp Think of NetTool as your virtual eyes and ears in checking PCs connected to networks NetTool can be used in two modes Single Ended Mode page 4 and Inline Mode page 7 Note If you have not registered your NetTool you will see a Registration Reminder Screen followed by a screen that displays how many option trials remain Be sure to install NetTool Blaster and NetTool Toolkit the PC based software that came with your purchase on CD ROM check the online help for those programs for more information These software programs enable you to transfer data between a NetTool and a PC 3 NetTool Capabilities Service Identification Telco Token Ring Ethernet Health Utilization Broadcast Error meters Cable Test Wiremap PC Configuration Link Config Health Addresses Used Servers Used Ping Ping single device Ping Catalog list Reporter Save Delete Reports Link Configuration Link ID Re
6. press the up or down arrow key you will be able to select Letters A to Z Numbers 0 to 9 Special _ space Press the right arrow key to enter additional characters and then press Select after you have enetered all desired characters afq52s bmp afq53s bmp 37 After you have entered a useful name for the report press Select and navigate to and select Save Report or Delete Report After you save reports up to 10 can be stored on the NetTool you can then use NetTool Toolkit to upload view or print the reports NetTool Toolkit enables you to view saved reports or generate new live reports as long as your NetTool is properly connected to the PC From the Report list you can delete all reports in the list Delete All Reports To delete a single report select the report name from the list and then select Delete Report You can also overwrite a report which updates the data contained in the report Select the report you wish to overwrite and then select Overwrite Report Note If you inadvertently give two reports the same name on NetTool check the date time stamp when you view the report to differentiate between them 38 NetTool Updates etc Don t miss out Get updates to NetTool software when they are released To check the version you have select the NetTool icon and then About NetTool To find out if there is a new version avaialble acc
7. 18 Servers Used 18 NetTool Setup 19 NetTool Settings 19 More NetTool Setup Options 20 Network 21 NetTool Main Menu 22 AutoTest 22 Problems 23 Problem Display 24 NetTool Quick Reference Guide ii Link Connectivity Problems 25 Network Problems 25 Health 25 NetWare 25 TCP IP 25 Host Configuration 25 Name Resolution 26 NetBIOS 26 Web 26 Misc 26 Email 27 Printer 27 Unwanted protocols when enabled 27 Key Devices
8. Manual then go back to DHCP the IP address is acquired after you select that option and any subsequent time you access the IP Setup screen NetTool uses DHCP protocol to acquire an IP address then uses the address according to DHCP rules 31 Selecting Manual configuration enables you to statically assign to your NetTool an IP address that complies with your network s addressing scheme This applies if your network does not use DHCP or if you just prefer to manually configure it Select the address you wish to configure example to the right shows NetTool IP address Edit screen afq48s bmp afq47s bmp On the Edit screen use the up and down arrow keys to enter each number of the IP address one at a time right and left arrow keys move the cursor over until you enter the whole address Press Select after you have entered a valid IP address for your NetTool NetTool then lists the updated address with the subnet and router IP addresses Enter the subnet mask and default router IP addresses in the same way to complete manual configuration Note For manual configuration make sure any IP address you assign to your NetTool is correct for the subnet you are on You must also enter a valid subnet mask and default router IP address 32 Pinging a Single Device From the main menu select Toolkit then Ping to access NetTool s ping function You can ping one IP address or a set Ping Catalog of add
9. Mode They say two ports are better than one Note NetTool can t tell you about what it doesn t see NetTool must sense traffic on a network or device so it can supply protocol or health information Inline means NetTool is connected between two devices simultaneously like a PC and hub Use this mode to verify that a PC will communicate properly with the network afq02f eps Plug NetTool inline between the PC and the network Power up the PC Select AutoTest The example shown above is NetTool connected inline between a PC and a hub The icons represent the discovered devices Check AutoTest page 19 for more on the icons 10 So what Select the PC or Hub icon for more link configuration information health Segment ID and for PCs address and server information Caution Plugging NetTool inline with the same device can produce side effects For example if you plug NetTool into two ports of the same switch you risk creating excessive traffic that weakens network performance 11 Getting Acquainted Skip this page if you have ever used a radio Batteries Use four 4 AA size batteries supplied PN 1560231 or the optional rechargeable batteries PN 1572184 as shown optional charger PN 1572191 1 2 3 afq05f eps AC Adapter The optional AC adapter PN 1556346 can be used to power the unit and conserve battery power afq03f eps 12 Buttons and Indicators P
10. TM PN 1560839 May 2000 Rev 2 03 02 2001 2002 Fluke Networks All rights reserved Printed in USA All product names are trademarks of their respective companies NetTool TM Inline Network Tester Quick Reference Guide i Table of Contents Title Page Ready Aim Register 1 What is NetTool 1 How to use NetTool 2 NetTool Capabilities 3 Single Ended Mode 4 Cable Testing 5 Cable Test 5 Wiremap 6 Service Identification 7 Services Discovered 8 Inline Mode 9 Getting Acquainted 11 Buttons and Indicators 12 Navigation Buttons 12 NetTool LED Indicators 13 NetTool Menus 14 NetTool Menus PC 16 Link Configuration 16 Addresses Used
11. ceive Pair Advertised Speed Actual Speed Level Polarity Advertised Duplex Actual Duplex Services Key Devices IP Servers IPX NetWare Servers NetBIOS Servers Printers Routers Problems Problem Log 4 Single Ended Mode What s lurking behind that wall plate Note To optimize discovery connect NetTool with the device like a PC off turn NetTool on press AutoTest then turn the device on Plug an RJ 45 supplied PN 642774 cable into a network drop or a single network device such as a hub PC server or printer Plug the other end of the cable into either side of NetTool power up NetTool and start AutoTest by pressing the Select middle button The NetTool screen displays the NetTool icon and the other device icon afq01f eps Use this mode to quickly prove a network drop or network device is active determine its speed and duplex settings confirm healthy frames are being sent or check connectivity to the network when plugged into a hub or switch Check AutoTest page 22 for more information on the icons Check Ping page 30 to learn how to ping a device while in single ended mode 5 Cable Testing You can check cable length detect split pairs or use the wiremap adapter supplied PN 1563930 to verify pin to pin continuity from the near to the far end of a cable Cable Test Plug the cable to test into the jack on either side of the NetTool Power up NetTool AutoTest f
12. d health information at a glance LINK CLSN ERR LED Green Link pulse present Yellow Collisions occurring Red Errors occurring afq26f eps Utilization LED The bottom tricolor LED UTIL indicates utilization percentages for each side Green utilization levels below 40 Yellow levels between 40 and 70 Red levels greater than 70 Serial Connection Connecting NetTool to a PC via the customized serial cable supplied PN 1541340 allows you to Download software read NetTool Updates etc on page 38 for details Enable options Save screens Use NetTool Blaster and NetTool Toolkit programs supplied on the CD ROM check the Reporter and Ping Catalog sections 14 NetTool Menus Just show me the dessert menu Life is too short not to order dessert first There are two sets of menus to assist in troubleshooting icons on the top of the screen and the main menu below the icons Network Icon PC Icon Setup Icon Main Menu afq27f eps Selecting an icon takes you through menus corresponding to the three elements of the connection PC NetTool setup and Network The main menu takes you through various discovery screens that reflect NetTool s connection to devices Between the top area icons there are several indicators that reflect link and cabling information as shown below Link Speed Link Polarity Underlined Value Actual Duplex Cable Status afq29f eps 15 Dup
13. e which services or servers exist on the network afq14s bmp afq13s bmp Note Devices are detected based on their Service Application Protocol SAP For NetWare IPX NetTool does not list any device five or more hops away 29 Toolkit The right tools when you need them Select Toolkit to access the Ping Health and Reporter functions These tools provide critical support for troubleshooting problems and documenting your work afq43s bmp afq44s bmp Note Trial uses of the Ping and Reporter features are currently provided on all new units Contact Fluke Networks to find out how to purchase an upgrade if your unit does not have these options 30 Ping Note The Ping option only works in single ended mode If you want to ping and are in inline mode you will see Disconnect one of the RJ 45 cables from the NetTool and then rerun AutoTest In order to use all of the functions of the Ping option make sure you install the NetTool Toolkit software on your PC so NetTool can communicate with your PC via the serial connection IP Setup Currently by default out of the box NetTool uses DHCP to configure itself If you have DHCP on your network there is no need to further configure NetTool Choose Manual or DHCP IP configuration by selecting the IP Setup icon wrench and aceessing the IP Setup screen You can also do this using NetTool s Setup function see page X If you select
14. ed It also detects ISDN signals but cannot reliably detect the S T interface Ethernet Tells you if the jack is hot what s on the other end hub switch etc as well as the speed and duplex level and polarity Also shows the segment ID so you can choose the right network if there are multiple jacks Token Ring Indicates the presence of a Token Ring network No Response A dangling flashing power cord Indicates that NetTool senses an Ethernet device but the device is not responding This usually means the device is powered off 8 Force Link For a device that does not respond NetTool enables the Force Link function and displays it as a menu choice below AutoTest Select Force Link and NetTool attempts to force a connection with the device Check the users manual for more information afq39s bmp Services Discovered Servers IP Servers IP services discovered DHCP DNS email SMTP POP IMAP Web HTTP HTTP proxy WINS NetWare Servers IPX service types Nearest File Server File Server NetWare Access Server Time Synchronization Server NetWare Directory Server NDS NetWare Management Server NetBIOS Servers Primary Domain controllers Backup Domain controllers Master Browsers Routers IP Routers RIP IGRP EIGRP OSPF IRDP RIP2 IPX routers RIP Printers IP Printers IP Printers IP Print Spoolers IPX Printers IPX Print services DLC Printers Microsoft DLC HP DLC 9 Inline
15. ess www flukenetworks com and navigate to the software update page Follow the instructions to see if a newer software download file is listed To update your NetTool download the file from the website to your local PC Use the supplied serial cable as shown Follow the instructions contained on the next page and the online help for NetTool Blaster to update your NetTool afq04f eps 39 NetTool TM Blaster What would we do without a little software in our lives Updating NetTool is a simple process that requires you to run the update program that came on CD ROM or from the web If you received the upgrade on CD ROM follow the instructions on the screen to install the NetTool Blaster program If you downloaded the upgrade from the web run the self extracting upgrade program to install the newer version After installing and starting NetTool Blaster select Help from the top menu and follow the instructions to update your NetTool NetTool TMToolkit NetTool Toolkit is another PC software program that enables you make full use of two great options on NetTool Ping and Reporter Toolkit installs on your PC as part of the installation of NetTool Blaster and becomes another menu choice under Start Programs Fluke Networks NetTool Blaster The PC you use should be the PC you intend to use to for the Reporter and Ping features Select Help from the top menu of Toolkit and follow the instr
16. etup Setup options enable you to modify the display and other parameters From the main menu select the NetTool middle icon to access the NetTool setup options afq07s bmp NetTool Settings Access Settings to Check the battery level The battery level indicator displays while you navigate through Setup screens afq42s bmp Select feet or meters Enable disable Auto Off If you leave the unit on without touching any keys for more than 10 minutes Auto Off automatically shuts the unit down to save battery power Adjust the display contrast Highlight and press Select to decrease contrast or to increase it Set Time Date Highlight each number comprising the time or date display and change each number individually using the up or down arrow key Use the right or left arrow key to move the cursor over Press Select after you change all the numbers NetTool Time format is HOUR MINUTES SECONDS Date format is MONTH DAY YEAR The clock does not self adjust for local time zone changes NetTool Blaster also allows you to set the time for the NetTool and even synch it with the PC clock Select Restore Defaults to restore all factory settings If you have not changed any settings NetTool displays Defaults Restored and no action is required 20 More NetTool Setup Options Other setup options include Unwanted Protocols IP Setup Ping List Editor Language About NetTool afq59s bmp
17. lashes Press Select Highlight the Spool icon and press Select to see cable status NetTool detects cable length opens shorts and split pairs This applies for patch cables as well except you would plug both ends in to the NetTool and then press Select afq31s bmp afq32s bmp 6 Wiremap When both ends of a cable cannot be connected to NetTool e g one end is in wiring closet use the external wiremap function Attach the near end of the cable to the NetTool Attach the wiremap adapter to the far end of the cable Power up NetTool AutoTest flashes Press Select Highlight the Wiremap icon and press Select If pin configuration checks out and there are no opens shorts or split pairs you can rule out the cable as the cause of a problem afq33s bmp afq34s bmp 7 Service Identification Plug one end of a cable into the RJ 45 jack on either side of NetTool and the other end into any RJ 45 wall jack Power up NetTool and select AutoTest Doing so shows you what service is active on the jack Based on voltage and other electrical characteristics of the port NetTool can detect Telco Shows the tip and ring pins Caution Although NetTool can detect Telco signals it is not designed to be used on the public telephone network Disconnect immediately NetTool cannot reliably discover Telco information with the AC adapter or serial cable connect
18. lex Settings Full Duplex Half Duplex NetTool displays duplex settings for each device advertised or collision determined The underlinded indicator is the confirmed duplex and the non underlined value is the advertised duplex Duplex mismatches can impede communication between devices Link Level and Polarity Polarity is displayed via waveform shaped icons Normal level normal polarity Normal level reverse polarity Low level normal polarity Low level reverse polarity Link level is displayed by the height of the waveform Cable Status NetTool shows you the status of the cables connected to it and detects whether the cables are straight or swapped If NetTool sees a swap cable problem it will swap it internally allowing you to troubleshoot past a simple swap cable problem 16 NetTool Menus PC Connect NetTool to a PC and select the PC icon The icon displays on the left or right depending on where you connected the cable After the PC sends frames you can scan the PC configuration by navigating through the menu This view of the PC is invaluable in troubleshooting networked PCs afq16s bmp Link Configuration Hey there what s your sign The link configuration screen provides the following key link information about the device to which NetTool is connected afq15s bmp Receive Pair Advertised Speed Actual Speed Level Polarity Advertised Duplex Actual Duplex Heal
19. q30f eps Problem type Naming Health Util Server Host Cable Connectivity Link Configuration Network Problem Severity Low Medium High Problem ID A problem ID is associated with each problem that helps you reference the problem Check the online Users Manual to see a text description linked with the numeric code Problem Text This area contains a concise description of the problem found 25 Link Connectivity Problems Speed mismatch Pair mismatch Duplex mismatch Polarity reversed Level low Transmit pair open Network Problems Health Short Frames received also jabber FCS Excessive utilization seen also collisions NetWare Ethernet frame type mismatches No nearest server replies seen on network No first responder replies seen on network Unable to configure PC network number TCP IP Device using incorrect IP address and or subnet masks Router issued ICMP redirect Hosts or devices using incorrect gateways routers PC using incorrect IP subnet mask PC using incorrect IP address Duplicate IP detected Host Configuration BootP DHCP server not responding DHCP server issuing IP address that causes duplicate IP on network DHCP Server xxx xxx xxx xxx did not supply a default router IP address DHCP Server xxx xxx xxx xxx did not supply a subnet mask 26 Name Resolution
20. ress the buttons all you want What you press won t hurt you or your network Power press and hold for two seconds to turn on or off Backlight After NetTool has power you may turn on the backlight by simply pressing the power button once quickly Turn it off by you guessed it pressing the Power button again Link Collision and Error LED Utilization LED Navigation Keys Power SELECT Select afq24f eps Navigation Buttons After powering up NetTool just press the buttons that make up the oval under the screen to highlight an icon or menu item that you wish to view up down right left As you navigate the highlighted area flashes SELECT afq25f eps Press Select middle button once to view an item and related screens Within a screen that is scrollable use the up and down key to scroll Within a menu screen the right button returns you to the The right and left buttons act as a page up left or page down 13 right if there there are more items to view This applies to data screens not scroll select screens Press the Up key to navigate to the top right and press Select to close the current screen Certain screens also display a wrench icon left of the Select this icon to access the configuration screen for that function NetTool LED Indicators NetTool has two tricolor LED indicators on each side to reflect link an
21. resses that you define using NetTool Toolkit To ping a single device select Add New Device Enter the address and press Select NetTool pings the device and adds it to a running list up to 10 of recently pinged devices The IP address pinged longest ago will drop off the list after the tenth address If you need to ping any address again simply highlight it and press Select afq41s bmp afq55s bmp afq56s bmp Ping Catalog The Ping Catalog function enables you to use lists of IP addresses grouped based on your network configuration You create the grouping using NetTool Toolkit the PC based software that came with your purchase You can keep lists of common groups of IP addresses i e Marketing Customer Support First Floor etc Check out the online help for NetTool Toolkit to learn how to set up and use the Ping List feature 33 After defining and uploading the lists using NetTool Toolkit PC software NetTool displays the catalogs using the names you gave them Select Ping Catalog from the Toolkit menu Select one of the catalogs by highlighting it then pressing Select The list of IP addresses displays with a status icon to the left Ping results display when you highlight and select one of the IP addresses To ping the list of IP addresses again highlight and select Restart Check NetTool Setup to see how to edit a list of addresses afq61s bmp afq45s bmp
22. se The reporting feature of NetTool enables you to capture device PC s printers etc and network configuration data as needed for documenting your work You can save up to 10 reports on NetTool and later transfer them to a PC using NetTool ToolKit Afq51s bmp Reporter helps you Document configurations for groups of users i e Customer Service Marketing Tech Support etc Escalate trouble tickets e g document a problem device View and print data you gather related to setups moves adds or changes After saving the reports you can upload them to a PC for viewing printing and storage NetTool Toolkit uses a pared down web browser to display report data after you have uploaded it Read the help for NetTool Toolkit to learn more about Reporter 36 Working with NetTool Reports NetTool s Reporter option can save the current state of what NetTool detects on the PC or other device and the network and you can give that collected data a unique name Connect NetTool to the device s you are checking and select AutoTest Select Toolkit from the main menu Highlight Reporter and press Select To generate a new NetTool report highlight and select an empty report Enter a name for the report by navigating to the Comment field and using the arrow keys to give the report a name useful for your purposes up to 20 alphanumeric characters If you
23. th Don t know why that PC seems a bit under the weather Check out the health of frames the PC has sent since you started AutoTest and isolate PC related problems afq35s bmp Frames Broadcasts Errors FCS Frame Check Sum Short Frames Jabbers Collisions 17 Protocols Exactly what languages are these devices speaking to each other Select Protocols to view the protocols seen on the desktop or network This can be very useful for finding configuration mismatches The Protocols screen below shows such a mismatch Apple protocol found on the network side but not on the PC side afq19s bmp afq20s bmp Select a protocol type you wish to see IP NetWare etc NetTool lists the protocols and icons to indicate where the protocol is seen afq62s bmp You can also access the list of protocols for a device by highlighting and selecting that device For example highlight and select PC as outlined in the PC menu section and you can then navigate to view protocols associated with the PC 18 Addresses Used My name is my name is NetTool displays the best discovered name on the PC as well as the IP IPX MAC address of the PC It also lists DHCP or automatic private IP address information afq28s bmp Servers Used Shows the network resources the PC is using including HTTP SMTP POP WINS Nearest NetWare DHCP and DNS servers as well as the gateway router afq22s bmp 19 NetTool S
24. uctions to use Ping and Reporter Limited Warranty and Limitation of Liability See the NetTool Users Manual on your NetTool CD for warranty information
25. which jack to use for correct configuration afq11s bmp afq21s bmp 22 NetTool Main Menu The main menu items are your starting point View NetTool s discovery screens to resolve those daily connectivity battles you face AutoTest Select AutoTest so NetTool can discover what is connected to it Both RJ 45 connections are searched independently and NetTool finds Telco Token Ring or Ethernet service It also provides cable information when used for cable testing afq06s bmp 23 Problems Use NetTool Solve problems Get home on time It s a beautiful thing Select Problems to view the Problem Log The Problem Log provides a concise list of all problems detected from physical layer to application layer problems afq18s bmp afq60s bmp You can think of problems fitting into two categories Link Connectivity level and Network level Read the online users manual for full descriptions of problems and troubleshooting tips Check the table on the next page to see a full list of the icon descriptions In single ended mode NetTool can only report problems with Unwanted Protocols and link connectivity health Inline mode is required to discover other network and connectivity problems 24 Problem Display The problem display area consists of these elements from left to right Problem Type Problem Severity Problem ID and Problem Text Problem Type Problem Severity Problem Text Problem ID af
Download Pdf Manuals
Related Search