First Alert DWC-400 Home Security System User Manual
Contents
1. 122 F 10 C to 50 C DC 5V 1A 860mA max 4 8 D 123mm x 2 6 W 65mm x 2 6 H 65mm camera barrel only 6 2 D 157mm x 2 75 W 70mm x 8 5 H 216mm w stand and antenna Page 6 APPENDIX WARRANTY WARRANTY PRODUCT LIMITED WARRANTY BRK Brands Inc BRK the maker of First Alert brand products warrants that for a period of one year from the date of purchase the Warranty Period this product will be free from defects in material and workmanship BRK at its sole option will repair or replace this product or any component of the product found to be defective during the Warranty Period Replacement or repair will be made with a new or remanufactured product or component If the product is no longer available replacement may be made with a similar product of egual or greater value This is your exclusive warranty This warranty is valid for the original retail purchaser only from the date of initial retail purchase and is not transferable In order to obtain warranty service you must keep the original sales receipt and proof of purchase in the form of the UPC code from the package BRK dealers service centers or retail stores selling BRK products do not have the right to alter modify or any way change the terms and conditions of this warranty WARRANTY EXCLUSIONS Parts and Labor 1 year limited warranted parts do not include bulbs LEDs and batteries This warranty does not apply to bulbs LEDs and batt2. products without incurring any obligations to modify any product which has already been manufactured BRK will make every effort to provide updates and fixes to its software via its website This warranty does not cover any alteration or damage to any other software that may be or may become resident on the users system as a result of installing the software provided This warranty is in lieu of other warranties expressed or implied and BRK neither assumes nor authorizes any person to assume for it any other obligation or liability in connection with the sale or service of the product In no event shall BRK be liable for any special or consequential damages arising from the use of the product or arising from the malfunctioning or non functioning of the product or for any delay in the performance of this warranty due to any cause beyond its control BRK does not make any claims or warranties of any kind whatsoever regarding the product s potential ability or effectiveness to prevent minimize or in any way affect personal or property damage or injury BRK is not responsible for any personal damage loss or theft related to the product or to its use for any harm whether physical or mental related thereto Any and all claims or statements whether written or verbal by salespeople retailers dealers or distributors to the contrary are not authorized by BRK and do not affect this provision of this warranty BRK s responsibility under this or any ot
3. First Alert WIRELESS SECURITY CAMERA ADD ON CAMERA for DWS SERIES DVR USER S MANUAL Model DWC 400 1 Camera Included x i INDOOR OUTDOOR NIGHT AUDIO SURVEILLANCE CAMERAS VISION INTRODUCTION THANK YOU First Alert WELCOME Thank you for choosing First Alert for your security needs For more than half a century First Alert has made the home safety and security products that make your job easier Our products are built to the highest standard which has earned us a leadership role in the home safety and security product categories We are committed to serving our customers from the professionals who install our products to the families and businesses who count on them First Alert has been helping families and businesses stay safe for over 50 years By having a First Alert Security System you re taking the first step in protecting your home or business from damage or theft We re watching even when you re not This manual is written for the DWC 400 Wireless Camera It was accurate at the time it was completed However because of our ongoing effort to constantly improve our products additional features and functions may have been added since that time We encourage you to visit our website at www brkelectronics com to check for the latest manuals English and Spanish firmware updates downloads other security camera products and announcements You ll find this product line under Products gt gt Securit
4. TEMENTS SAFETY PRECAUTIONS Do not drop puncture or disassemble the cameras or DVR Do not tug on the power adapter Use the plug to remove it from the wall Do not expose the cameras or DVR to high temperatures For your own safety avoid using the DVR when there is a storm or lightning in your area Use the cameras and DVR with care Avoid pressing hard on the cameras or DVR body Do not crush or damage the power cable FCC COMPLIANCE FCC Compliance Class C Intentional Radiator This equipment has been tested and found to comply with the limits for a Class C Intentional Radiator pursuant to Part 15 of the FCC rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that the interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna e Increase the separation between the equipment and receiver e Connect the equipment into an outlet on a circuit different from t
5. camera stand Screws and anchors are supplied Use an appropriate screw type for the mounting surface 2 Screw the camera onto the bracket V 3 Adjust camera to the proper view angle Make sure the lens is upright relative to your subject Tighten the thumb bolt 4 Screw the antenna into place on the rear of the camera Adjust the antenna to an upright position 5 Connect the power cable to the DC IN of the camera 6 Plug the power supply into the electrical outlet ia Camera Orientation It s important the camera is mounted correctly to ensure the image is not upside down as the camera lens can only be positioned one way CAMERA PAIRING Camera Setup Sub Menu Use ZSV to select the camera to set up 1 4 Use lt gt to select PAIRING BRIGHTNESS and CAMERA ON OFF settings With PAIRING section highlighted press MENU key once to begin camera pairing Press Pairing Key button on Camera cord Pairing LED on camera will blink once then will begin blinking continuously indicating data transmission is in process Pairing Key System will confirm pairing process is successful with PAIRED displaying on screen System will indicate pairing process failed with PAIRING FAIL displaying on screen Press ESC to return to main menu Page 5 APPENDIX TROUBLESHOOTING SPECIFICATIONS TROUBLESHOOTING ERROR System is not receiving power or is not pow
6. ed do not return the product to your place of purchase In order to obtain warranty service contact the Consumer Affairs Division at 1 800 323 9005 7 30 a m 5 00 a m Central Standard Time Monday through Friday To assist us in serving you please have the model number and date of purchase available when calling After contacting the Consumer Affairs Division and it is determined that the product should be returned for Warranty Service please mail the product to BRK Brands Inc 3901 Liberty Street Road Aurora IL 60504 8122 Page First Aler 2012 BRK Brands Inc a Jarden Corporation Company NYSE JAH 3901 Liberty Street Road Aurora IL 60504 8122 Phone 630 851 7330 Tech Services 800 323 9005 www brkelectronics com M08 0427 002
7. eries supplied with or forming part of the product This warranty is invalidated if non BRK accessories are or have been used in or in connection with the product or in any modification or repair is made to the product This warranty does not apply to defects or damages arising by use of the product in other than normal including normal atmospheric moisture and humidity conditions or by installation or use of the product other than in strict accordance with the instructions contained in the product owner s manual This warranty does not apply to defects in or damages to the product caused by i negligent use of the product ii misuse abuse neglect alteration repair or improper installation of the product iii electrical short circuits or transients iv usage not in accordance with product installation v use of replacement parts not supplied by BRK vi improper product maintenance or vii accident fire flood or other Acts of God This warranty does not cover the performance or functionality of any computer software included in the package with the product BRK makes no warranty that the software provided with the product will function without interruption or otherwise be free of anomalies errors or Bugs This warranty does not cover any costs relating to removal or replacement of any product or software installed on your computer BRK reserves the right to make changes in design or to make additions to or improvements in its
8. ering up There is no picture on selected channels cam era picture is not being displayed At night only white appears on the screen A black and white image appears at night Poor image quality Low or unstable signal Audio Feedback POSSIBLE CAUSE Cable from power adapter is loose or is un plugged No power at electrical outlet Camera out of range Camera not Paired Signal is blocked The power supply for the camera is not plugged in No power being received at the electrical outlet The camera s infra red LEDs shine invisible light that reflects of surfaces such as glass causing white light This is normal operation for night vision Interference Antenna direction is limited Signal has been blocked Strong radio signal nearby Strong electromagnetic interference nearby Camera and receiver are too close SOLUTIONS TROUBLE SHOOTING Confirm that all cables are connected correctly Confirm that the power adapter is securely connected to the back of the unit Confirm power is on at electrical outlet Locate camera closer to receiver Connect camera through Camera Pairing menu If possible remove major obstacles in between the camera and the receiver Or relocate the camera to another location Confirm camera power supply is connected correctly Confirm power is on at electrical outlet Place the camera on the other side of windows to try to improve the night vision or place in a well li
9. hat of the receiver e Consult the dealer or an experienced radio or TV technician for help Notice Only peripherals complying with FCC limits may be attached to this equipment Operation with non compliant peripherals or peripherals not recommended by First Alert BRK Brands Inc is likely to result in interference to radio and TV reception Changes or modifications to the product not expressly approved by First Alert BRK Brands Inc could void the user s authority to operate the equipment We First Alert BRK Brands Inc declare under our sole responsibility that the device to which this declaration relates Complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation FCC Certification This device contains a radio transmitter Accordingly it has been certified as compliant with 47 CFR Part 15 of the FCC Rules for intentional radiators Products that contain a radio transmitter are labeled with an FCC ID DISPOSAL This symbol indicates that it is prohibited to dispose of these batteries in the household waste Take spent batteries that can no longer be charged to the designated collection points in your community Page 4 j y s 4 INSTALLING CAMERAS SL 1 Select the position for the camera and secure the
10. her warranty implied or expressed is limited to repair replacement or refund as set forth above These remedies are the sole and exclusive remedies for any breach of warranty BRK is not responsible for direct special incidental or consequential damages resulting from any breach of warranty or under any other legal theory including but not limited to loss profits downtime goodwill damage to or replacement of equipment and property and any costs of recovering reprogramming or reproducing any program or data stored in or used with a system containing the product accompanying software BRK does not warrant the software will operate with any other software except that which is indicated BRK cannot be responsible for characteristics of their party hardware or software which may effect the operation of the software included Except to the extent prohibited by applicable law any implied warranty of merchantability or fitness for a particular purpose is limited in duration to the duration of the above Warranty Period Some states provinces or jurisdictions do not allow the exclusion or limitation of incidental or consequential damages or limitations on how long an implied warranty lasts so the above limitations or exclusion may not apply to you This warranty gives you specific legal rights and you may also have other rights that vary from state to state or province to province or jurisdiction to jurisdiction OBTAINING SERVICE If service is requir
11. t area No action required Place the camera and or receiver antenna at a new angle or readjust its position to make an improvement Remove obstacles between the camera and receiver that might affect the signal e g furniture cabinets and walls Relocate the camera closer to the receiver Adjust the camera antenna and receiver position If possible remove major obstacles in between the camera and receiver Or relocate the camera to another location Keep WIFI router away from the camera and or receiver Keep active appliances such as hair dryers heat fans air conditioners water pumps or microwave ovens away from the camera and or receiver The camera has a high sensitivity microphone Keep the camera at least 10 feet away from the receiver If the camera must be within 10 feet of the receiver keep the volume down TECHNICAL SPECIFICATIONS DEVICE PARAMETER Wireless Parameters SPECIFICATION SPECIFICATIONS 2 4 GHz secure digital wireless with 24 transmission channels using Frequency Hop ping Spread Spectrum FHSS technology Camera Communication Range Camera Resolution IR LED s IR Cut Filter Weather Resistant Rating Night Vision Operating Temperature Operating Voltage Current Consumption Dimensions 2 4 GHz secure digital wireless at approximately 500 feet 150 meters open space line of sight 640 x 480 25 Automatic for daytime true color IP 66 60 18m 14 F to
12. y Cameras gt gt Wireless Cameras 2012 BRK Brands Inc a Jarden Corporation company NYSE JAH www brkelectronics com All rights reserved Distributed by BRK Brands Inc 3901 Liberty Street Road Aurora IL 60504 8122 Due to continuing product development the product inside the packaging may look slightly different than the one on the package BRK Brands Inc is a subsidiary of Jarden Corporation NYSE JAH First Alert is a registered trademark of the First Alert Trust To obtain warranty service contact the Consumer Affairs Division at 1 800 323 9005 Monday through Friday 7 30 a m 5 p m Central Standard Time Made in China Page 2 INTRODUCTION KEY PRODUCT FEATURES MAIN DESCRIPTION Digital wireless add on camera for First Alert DWS Series DVR systems suit able for applications such as high end residential new or remodel light com mercial small business retail small warehouse or small grocery PRODUCT FEATURES 2 4 GHz Digital Frequency Hopping Spread Spectrum FHSS Technology Audio surveillance camera CMOS Color camera with 25 IR LED s for up to 60 night vision Camera has built in IR cut filter for truer color representation IP66 weather rating WHAT S IN THE BOX WIRELESS SECURITY CAMERA Power Supply Digital Wireless Camera Antenna and Stand Mounting Hardware English and Spanish 3 screws and 3 plastic Manuals anchors per Camera Page 3 SAFETY CAUTION STA
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