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Falcon U109635-02 Double Oven User Manual
Contents
1. 130302 PART SCREW 2 3 PPH 130878 PART CLAMP CABLE 130935 PART SET SCREW 6 32 X 3 8 CUP 130969 PART WASHER SPRING 256 485 00 007 130975 PART PIN ROLL 094 X 440 130985 PART NUT M3 X 0 5 KEPS CZ 130997 PART WASHER 250 ID 750 OD 045 THK 140009 PART RETAINING RING EXT C 188 IN SHFT 140012 PART W ASHER M3 EXT TOOTH LOCKING 140040 PART WASHER FLAT 140048 PART RETAINING RING EXT C_ 25 IN SHFT 140061 PART RETAINING RING EXT E 094 IN SHFT 140062 PART RETAINING RING EXT E 250 SHFT 140063 PART RETAINING RING EXT E 188 IN SHFT 140065 PART RETAINING RING EXT E 156 SHFT 140212 PART O RING 1 024 H 150074 PART SPRING COMP 480 X 1 000 X 036 760219 PART BEARING RIBBON ROLLER 760287 PART PULLEY GEAR COMBO 760288 PART GEAR RIBBON IDLER 760289 PART GEAR RIBBON DRIVE 760343 PART BEARING DRIVE ROLLER 81027311 PART SPRING LID LIFT 810492 PART ENCODER WHEEL 840111 ASSEMBLY ASY CABLE HARNESS MID SNR 840112 ASSEMBLY ASY CABLE HARNESS MID SNR LAM 840117 ASSEMBLY ASY CABLE HARNESS MID MTR PRN 840118 ASSEMBLY ASY CABLE HARNESS MID MTR LAM 840123 ASSEMBLY ASY MTR STP 150292 MTA 30 G 840128 ASSEMBLY ASY MTR 150285 ITM SPY 840135 ASSEMBLY ASY SNR 070048 CT 17 507 840136 ASSEMBLY ASY SNR 070048 CT 17 50 840159 ASSEMBLY ASSY LAMINATION 840170 ASSEMBLY ASY CBL CT CT SNR ITM LAM
2. 40 Min 40 Max Current Value X 99 Min 99 Max Current Value X 90 Min 99 Max r1 Current Value X 25 Min 25 Max Current Value X Li 25Min 25 Max Current Value X 25Min 25 Max Current Value X 25 Min 25 Max Current Value X 99Min 99Max Current Value X L 99 Min 99 Max Current Value X Li 2500 Min 3500 Max Current Value X Lj 99Min 99 Max Current Value X Mag None or Installed art None or Installed Prox None or Installed Position CR 80 CR 90 or CR 100 Magnetic TOF 99 Min to 99 Max 10 Min 10 Max Current Value X ERROR LOG START Card Statistics System Upgrade A 2 Figure 7 4 HDP700 Series Card Printer Are you sure you want to continue NO 72 Print Test Image FARGO Electronics Inc Choose PRINT TEST IMAGE to select a preset test image These images help to determine if the printer is functioning properly Scroll to the desired test image from the SELECT TEST IMAGE options and press the SELECT K E Figure 7 5 x Figure 7 6 Figure 7 7 Figure 7 8 Gray Align YMCK for HDP710 Gray Align YMC K for HDP720 This card is used to determine image placement and confirm that the printer is working properly The image consists of sixteen grayscale boxes and alignment arrows Refer to Section 7 3 for adjusting image placement Although the boxes are gray they are composed
3. 3 21 PARTS REPLACEMENT Ier iii 4 1 4 1 Removing the 1 4 3 4 1 1 Print Station CI iia 4 3 4 1 2 Front Transfer COVOt iubet ap o ree x kir Ern LE RES 4 3 4 1 3 Rear Transfer 4 4 3 414 Base Module 4 4 4 1 5 Card Input Hopper 4 4 41 6 Card Output Hopper 4 5 4 1 7 Back CoV 4 5 4 2 Replacing the Control Panel Assembly 4 6 4 3 Replacing the Printhead Assembly 4 7 4 3 1 Printhead D840854 eae ied ve ep T ve PE eds 4 7 4 3 2 Fan Assembly 84034 eer tada 4 7 4 3 3 Head Force Spring 840272 4 8 4 3 4 Ribbon Deflector 0840638 4 8 4 4 Replacing the Print Station Components 4 9 4 4 1 O Rings 140212 ine eode bete edi endete ec ret Bk ite Foie baton 4 9 4 4 2 Ribbon Sensor Board Assembly 140407 4 10 4 4 3 Encoder Wheel 810492 keas Adi aai e 4 10 4 4 4 Ribbon Sensor Array Assembly 840108 4 11 4 4 5 R
4. neni ELECTRONICS INCORPORATED Unauthorized duplication DESCRIPTION 1 000 B AS PRIN ENGINEERING USE ONLY PROJECT ASSY PART NUMBER TEM NUMBER DRAWING FILE ENGINEERING MODEL NAME MODEL TYPE ASSY DWG D840854 D840854 ASY PRINT HEAD ASSEM HD XX 0840854 D840854 2 3 4 5 6 8 9 0 2 2 3 4 5 6 ig 8 9 10 12 13 14 O ITEM QTY ITEM NUMBER TYPE DESCRIPTION 1 1 130209 PART KNOB 3 4DX1 2H 1 4SHAFT SET SCREW s 2 2 130284 PART SHOULDER WASHER SW S827 3 2 130302 PAR SCREW M2X3 PPH 4 2 130862 PART CLAMP CABLE 1 5 1 130866 PART PIN ROLL 062 X 440 6 1 130878 PART CLAMP C 7 2 130950 PAR WASHER SPRING 193 ID 375 OD 004 THK 8 2 130951 PART W ASHER SPRING 2691D 4230D 006THK 9 1 130969 PART WASHER SPRING 256 ID 485 OD 007 10 2 130982 PART SCREW M2XL PPH 11 3 1 0040 PART WASHER 3MM FLAT 12 4 140048 PART RETAINING RING EXT 25 SHFT 13 1 140061 PART RETAINING RING EXT E 094 IN SHFT 14 8 14
5. 4 49 4 10 3 Stacker Lift Motor 840130 0 4 49 PACKING YOUR HDP700 CARD PRINTER 5 1 BOARD LEVEL 6 1 6 1 Board EMOS ida 6 1 6 1 1 EE Memory ENOT n steve e erae AR RR adus 6 1 6 1 2 EE Checksum Eoceno ee rester xr ca Diet Lee ERE RR DH BERNER XE RES 6 1 6 1 3 DRAM Memory 6 1 6 1 4 RAM Memory Errenta an ey tee a Een 6 1 6 1 5 EPOAS uod t n A M M D rere 6 1 6 1 6 Update Firmware meme n ene 6 1 6 2 Sensor cecilia e Ad 6 2 LCD ON LINE MENU 7 1 7 1 Entering the LCD On Line Menu and Selecting an Option 7 1 7 2 Print Test Image ved eno eu d d d 7 3 7 3 Setup PINEN Eaa a ate 7 4 7 3 1 Preparing to adjust the Print Offset Transfer TOF and Transfer EOF 7 4 7 3 2 Adjusting the Transfer 7 5 7 3 2 Aligning the Print 7 5 7 Setting the Transfer 7 6 7 3 4 Setting the Transfer EO
6. Film has run out Install new Film and press RESUME to continue Film upper Film is not installed properly or has run out jammed broken or been Film lower damaged See Section 2 7 1 2 7 1 Flipper Alignment PGA FPGA Load Fail PGA Timeout ead Lift Head Resistance Error Please enter a value for head resistance in the LCD Printer Setup menu See Section 7 3 20 Head Voltage Error A hardware fault has prevented setting the correct Printhead voltage See Section 7 3 20 ag Encode Failed ultiple Cards Fed No ENC Response INo MAG Encoder ou are trying to send encoding data but the printer is not configured with this encoder type See Section 2 5 2 INo SMART Encoder ou are trying to send encoding data but the printer is not configured with this encoder type See Section 2 5 6 utput Hopper Full The output stacker is full of cards empty the output stacker to avoid ajam ause Indicates the printer is paused Print Data The print data sent to the printer is corrupt or has been interrupted Refer to Section 2 2 HDP700 Series Card Printer FARGO Electronics Inc AAA A AO Print Ribbon The print ribbon is not installed properly or has run out jammed broken or been damaged See Section 2 6 3 Print Ribbon Out The print ribbon has run out Print Timeout Mhe printer was unable to complete the print process See Section 2 3 ou are trying to print with the Print and or Transfer Station
7. 000176 PART SCREW 4 20X 250_TPH_ZP_PLAS F000190 PART SCREW M3X4 TPH ZP TAPTITE F000191 PART SCREW M3X5 TPH ZP TAPTITE F000196 PART SCREW M3X14 TPH ZP TAPTITE F000197 PART SCREW M3X25 TPH ZP TAPTITE DRAWING FILI 840151 NOTES 1 CABLES AND CABLE COMPONENTS ARE NOT SHOWN IN DRAWING ADDED 0841009 REMOVED 6X 897144 840172 AND 0840520 02060 I2 Jun Ol ADDED FOOOOI3 01994 21 Feb Ol 4X FOOOITI WAS 4X FOOOI69 2X FOOOI97 WAS 2X FOOOI85 ADDED D840968 DELETED 0840966 0840965 0840964 2X 840388 AND 2X 140009 01954 14 Feb Ol 81027311 WAS 150177 01902 16 Jan O 2X 2 WAS 2X 130939 2X FOOOIT6 WAS 2X 130948 69 WAS I3X 097 5X FOOOI7I WAS 5X 130984 FOOO 90 WAS 8X 130314 IOX FOOO 9I WAS IOX 130315 2X FOO0I96 WAS 2X 130318 01695 2 130971 QTY OF WAS 9 ADDED 2X 140009 ADDED 2X 140009 840388 0840955 5 AND ADDED 0840783 0840964 0840965 D840966 AND DELETED FOOOO68 AND 131002 0840642 QTY 2 WAS 01427 29 SEP 00 RECORD ECO DATE FINISH DATE PASO inch ELECTRONICS INCORPORATED DESCRIPTION ASSY BASE PRN FRAME HD7XX 840151 PROJECT PART NUMBER NUMBER
8. De aet tee et hte Poterat 2 9 2 6 5 CAG ge Rm 2 9 2 6 6 Printer pausing between 2 9 2 6 7 Printhead Temps eerte Ede rt e ne oe EE tine aed 2 10 2 6 8 PISE 2 10 2 7 Transfer Process Errors 2 11 2 7 1 Transfer Film Drive EnO ertet easet etie Eee tec bte 2 11 2 7 2 Laminator Cooling Error n 2 11 2 7 3 Card 2 11 2 7 4 Temperature 2 12 2 7 5 Transfer cem Led et RE mes 2 12 2 8 Output Errors 2 13 2 8 1 Cards feed into the Output Stacker but are not lifted up into place 2 13 2 9 Diagnosing Image mmn 2 14 2 9 1 Pixel Failure Cre 2 14 2 9 2 Card Surface 2 14 2 9 3 Incorrect Image Darkness 2 15 2 9 4 Ribbon Wrinkle Meee 2 16 2 9 5 Excessive Resin Printing niente 2 17 2 9 6 Incomplete Resin Printing enn 2 17 2 9 7 HDP Film Wrinkle eret eee ee een ee es 2 18 2 9 8 Incomplete Transter s sese E Mo cer eR 2 19 2 9 9 Image Placetneit i rettet E hei
9. 12 SEP 00 PROJECT PART NUMBER TTEM NUMBER EH EMIL OL ui 2X 150074 2X 140062 84052 840152 ASSY MID PRINT FRAME RECORD ECON DATE HD7XX 840152 840152 2 3 4 5 6 8 9 10 Il 12 13 14 COI620 5 5 DESCRIPTION D E ejeje Pasillo ll lt eb eee CRIFTION SCREW MZX3 PPH RETAINING RING EXT 25 IN SHFT RETAINING RING EXT E 094 SITT RETAINING RIN amp EXT E 250 IN SIFT RETAINING RING EXT E 125 IN SENSUR BOARD SY MTR 50285 MTR DHP LFT AML CARO LIFT SPRIND EXT 375 X 1 125 X 017 PULLEY GEAR COMBD GEAR RIBBON IDLER WASHER 097 360 00 190 THK STRUC TURE STACK MDDILE PLATE LIFT PAWL COVER OLER POST HEAD LIFT BEAR SY CBL HRNS DPH SNR LAM SY CBL HRNS DHP MTR LAM IN ROLL 062 X tld BEARING ORIVE ROLLER BEARING SLIDE GEAR CARD FEED SHAFT AM LAM AD AAW L_S TOP SY SNR 070048 SNR DHI DSN RATCHET STACK O RING 0 443 X40 0 1 X 1 043 z lella en lalala Iso i ise Ie g 5 3 a 9 2 gt lt NS RINS USE SN CEOS ASSY OUTPUT STACKER ss FARGO Electronics Inc 4 50 HDP700 Series Card Printer FARGO Electronics Inc Section Packing your HDP700 Card Printer Follow these instructions to pack the card printer for transport Clean the inside of the printe
10. EN 70082 1 1997 Technical Specifications Printing Method HDP Dye Sublimation Resin Thermal Transfer Printing Resolution 300 dpi 11 8 dots mm Colors Up to 16 7 million colors and 256 shades per pixel Print Speed Batch Mode Approximately 35 seconds YMC with transfer Approximately 41 seconds YMCK with transfer Approximately 60 seconds HDP720 dual sided YMCKK with transfer Accepted Standard Card Size CR 80 3 375 in x 2 125 in 85 6mm x 54mm CR 90 3 63 in x 2 37 in 92mm x 60mm CR 100 3 88 in x 2 63 98 5mm x 67mm Print Area Over the edge on all accepted standard card sizes Maximum Accepted Card Width Range 2 95 in to 2 33 in 64mm to 67mm Maximum Accepted Card Length Range 3 375 in to 3 88 in 85 6mm to 98 5mm Accepted Card Thickness 030 in 30 mil to 060 in 60 mil 762mm to 1 524mm Accepted Card Types ABS PVC PET PETG proximity and smart cards Card Capacity 250 cards 30 mil auto or manual feed Memory 8 MB RAM expandable to 32 MB RAM Display User friendly four line LCD display with Soft key Control Pad Software Drivers Windows 95 98 ME NT 2000 1 2 HDP700 Series Card Printer FARGO Electronics Inc System Requirements IBM PC or compatible Windows 95 98 ME NT 2000 Pentium class 133 MHz computer with 32 MB of RAM or higher 200 MB free hard disk space or higher and ECP parallel port with DMA access Interface Centronics parallel IEEE 1284 Co
11. 050 x 300 45 Adjust the Transfer TOF value Press SELECT to save the value Print a test card as described in step 1 Repeat steps 1 to 9 until the test image is correctly positioned 7 3 5 Setting the Transfer EOF This procedure controls the point on the card at which the Transfer Roller lifts and ceases transfer Refer to Section 7 3 1 for proper sequence 1 2 9 10 NOTE Choose MENU Print Test Image and Gray Align YMC to print a test card Examine the test card The Inner Alignment Arrows should appear at the trailing edge and the Outer Alignment Arrows should not appear on the card If your test card does not look Figure 7 7 go to step 5 to adjust the Transfer EOF Record the Transfer EOF value on the test card last printed Select MENU Setup Printer and Transfer EOF Measure the distance from the trailing edge of the card to the trailing edge of the image transfer Calculate the Transfer EOF value for inches or mm Inches 90 Measurement x 300 Millimeters 90 Measurement x 11 8 Example Inches 90 050 x 300 105 Adjust the Transfer EOF value Decrease the Transfer EOF value to move the end of the transferred image toward the leading edge of the card increase the Transfer EOF value to move the end of the transferred image toward the trailing edge of the card Remember 80 pixels will move the transferred image 0 100 in 3 84mm Press SELECT to save the value Print a test ca
12. Bring the Transfer Station up and forward Remove the four screws F000034 from the Front Cover Lift off the Front Cover Remove the two screws F000034 from the Rear Transfer Cover Lift off the Rear Transfer Cover Use the standard screwdriver to remove the Retaining Ring 140065 and Ribbon Roller Bearing 760219 from the front side of the Platen Roller Loosen the two screws that secure the belt tensioner 0840864 Remove the pulley 000006 Take off the Ribbon Roller Bearings 760219 that secure the shaft to the printer frame HDP700 Series Card Printer 4 17 FARGO Electronics Inc 4 18 NOTE The plastic Head Location Guide 840246 and Spring F000007 are positioned on the shaft take care to keep track of them for installation of the new Platen Roller Examine the new Platen Roller to ensure that it is free from surface defects before installing it Be sure to install the wide metal neck of the shaft at the front end of the Platen Roller Once the new Platen Roller Assembly is installed evacuate the mid Section of the printer with canned air to remove dust and debris 4 5 9 Transfer Ribbon Peel Off Bar Assembly D840698 Refer To Drawing 840159 Tools Needed Torx T 10 Screwdriver Qv ges NOTE Turn off the printer and unplug the power cord from the printer Open the Front Access Door Push the Release Lever down to unlock it Lift the Print Station up and back
13. Follow the procedures in this Section to replace the Gear Driven Base Module components 4 7 1 Drive Belt Platen Roller to Card Feed Roller 220071 Refer To Drawing 840151 Tools Needed Torx T 10 Screwdriver Phillips head Screwdriver Standard Screwdriver Turn off the printer and unplug the power cord from the printer Open the Front Access Door Push the Release Lever down to unlock it Lift the Print Station up and back Bring the Transfer Station up and forward Remove the four screws F000034 from the Front Transfer Station Cover Lift off the Front Transfer Station Cover Remove the two screws F000034 from the bottom of the Base Module Cover oe near Open the Front Access Door of the Card Input Hopper and the Output Hopper Door E Remove the two screws F000034 from each side of the Base Module Cover Rotate the Transfer Station to a 45 angle Pull Base Module Cover carefully up and out of the printer m Use the standard screwdriver to remove the push on clips from all of the pulleys Remove the pulleys and belt that connects the card feed rollers jai Remove the pulleys belt from the printer NOTE Ensure that the new Belt is pulled taut and securely in place if the Belt is not tight the printer will not function properly 4 7 2 Drive Belt Card Feed Roller to Card Feed Roller 220082 Ref
14. 14 Take the Spring Plate from the printer 4 7 5 Pinch Roller Spring Plate Front Output Side 840354 Refer To Drawing 840151 Tools Needed Phillips head Screwdriver Torx T 10 Screwdriver S PL AD MN fF womit 10 11 Turn off the printer and unplug the power cord from the printer Open the Front Access Door Push the Release Lever down to unlock it Lift the Print Station up and back Bring the Transfer Station up and forward Remove the four screws F000034 from the Front Transfer Station Cover Lift off the Front Transfer Station Cover Remove the two screws F000034 from the bottom of the Base Module Cover Open the Front Access Door of the Card Input Hopper and the Card Output Hopper Door Remove the two screws F000034 from each side of the Base Module Cover Rotate the Transfer Station to a 45 angle HDP700 Series Card Printer 4 33 FARGO Electronics Inc 4 34 12 Pull the Base Module Cover carefully up and out of the printer 13 Remove the screw from the Spring Plate 14 Take the Spring Plate from the printer 4 7 6 Pinch Roller Spring Plate Back Input Side 840354 Refer To Drawing 840151 Tools Needed Torx T 10 Screwdriver g Qvi WN 8 9 Turn off the printer and unplug the power cord from the printer Remove the screws from the Back Cover of the printer Tilt the Back Cover outwards from the printer Remove the four screws that secure the Rear Bracket D840585 t
15. 500 X 062 F000157 PART INSULATOR SCREW 25 X 51 F000169 PART SCREW M3X5 TPH ZP SEM F000171 PART SCREW M3X8_TPH_ZP_SEM 000172 PART SCREW M3X10_TPH_ZP_SEM ADD 140040 140065 760329 2X 760330 810266 830270 F000176 897144 0841032 0841033 0841042 56 FOOOI69 PART SCREW Ks 2X 2S U THE ZPSPLAS amp FOOOI7I REMOVE 4X 130951 150199 220071 840328 16 AUG Ol 000190 PART SCREW _M3X4_TPH_TAPTITE 8102731 840374 0000169 0840623 0850190 F000191 4 FI 157 F PART SCREW M3X5 TPH ZP TAPTITE 000004 FOOOI57 8 9 F000196 PART SCREW M3X14 TPH ZP TAPTITE REPLACED 840300 02 WITH 0841038 02275 18 Jul Ol F000197 PART SCREW M3X25 TPH ZP TAPTITE ADDED 0841009 REMOVED 6X 897144 840172 AND 0840520 CO2060 12 Jun Ol ADDED 01994 21 Feb Ol 4X FOOOI7I WAS 4X 69 2X FOOOI97 WAS 2X FOOOI8S ADDED 0840968 DELETED 0840966 0840965 0840964 01954 14 Feb Ol 2 840388 2 140009 BIO273ll WAS 150177 COI902 16 Jan Ol RECORD DATE FINISH ELECTRONICS INCORPORATED NOTES DESCRIPTION 1 CABLES AND CABLE COMPONENTS ARE NOT SHOWN IN DRAWING ASSY BASE PRN FRAME ENGINEERING USE ONLY PROJECT PART NUMBER ITEM NUMBER ENG
16. Follow the procedures in this Section to replace the Power Module components 4 9 1 Power Switch 120011 Refer To Drawing 840161 A Tools Needed Torx T 10 Screwdriver Needle Nose Pliers Phillips head Screwdriver 1 Turn off the printer and unplug the power from the printer 2 Remove the screws from the Back Cover of the printer 3 Tilt the Back Cover outwards from the printer 4 Remove the two screws 130314 from the Power Supply Cover 5 Remove the Power Supply Cover 6 Unplug the Power Supply Cable the black wires leading into the white plug on the top of the board 7 Use the Needle Nose Pliers to unplug the cables that run to the Power Switch and the Line Filter NOTE The cable connectors labeled D840511 goes to the top two connectors cable D840512 goes to the lower two connectors for the Line Filter 8 Depress and hold the tabs on the top and bottom of the Power Switch 9 Push the Power Switch out of the printer 4 9 2 Power Cord Receptacle 130067 Refer To Drawing 840161 A Tools Needed Torx 10 Screwdriver Needle Nose Pliers Phillips head Screwdriver Turn off the printer and unplug the power cord from the printer Remove the screws from the Back Cover of the printer Tilt the Back Cover outwards from the printer Remove the two screws 130314 from the Power Supply Cover Remove the Power Supply Cover Unplug the Power Supply Cable Use the Needle Nose Pliers to unplug the c
17. Push the Release Lever down to unlock it Lift the Print Station up and back Remove the four screws F000034 from the Print Station Cover of the printer Lower the Print Station back into position Lift the Print Station Cover off of the printer Lift the Print Station up and back Bring the Transfer Station up and forward Remove the four screws F000034 from the Front Transfer Station Cover Lift off the Front Transfer Station Cover Remove the two screws F000034 from the bottom of the Base Module Cover Remove the six screws from the bottom edge of the Card Input Hopper Cover and the three screws from the inside edge of the cover on the right side of the printer Detach the LCD Interface Cable D840517 from the HD7XX User Interface Board Assembly 140403 Lift the Card Input Hopper Cover off of the printer Remove the four screws from the bottom edge of the Card Output Hopper Cover and the three screws from the inside edge of the cover on the left side of the printer Lift the Card Output Hopper Cover off of the printer Remove the screws F000034 from each side of the Base Module Cover Rotate the Transfer Station to a 45 angle Pull the Base Module Cover carefully up and out of the printer Remove the Print Module by removing the screws on either side of the Cross Member Spread the side plates and lift out the Print Module Remove the screws from the base plate that hold the Base Module in place Lift the Base
18. SCREW M3X4 ZP 8 16 000191 PART SCREW M3X5 TPH 2 TAPTITE 85 5 000192 PAR SCREW M3X6 ZP TAPTITE 86 2 F000194 PART SCREW M3X10_ ZP 87 2 000229 CLAMP CABLE 88 1 L000022 PAR LABEL CARD THICKNESS 89 1 100002 PART LABEL RELEASE LEVER SCALE 0 400 2x 130284 WAS 2x 224 02173 21 REMOVED 0840721 02095 18 May Ol CJ 2X 00229 WAS 2X 140057 CO2073 14 May 01 CJ MATERIAL Fie NOTES CABLE AND CABLE COMPONENTS NOT SHOWN 140048 WAS 897144 760386 WAS 130997 02078 26 Mar Ol CJ DRAWN BY DATE 0840995 WAS 840101 0840993 WAS 0840869 This document is the property 2X 224 WAS FOOOOIS ISX 6 WAS I7x 0982 OS FEB O BDU JS 4 99 gt l ar FARGO Dactoka 6X_FOOOIS WAS 14X DIW UNITS ft contains oprietary information 6X FOOOIGB WAS 6X 130937 ITX 69 WAS ITX 130971 inch Rhorizad duplication 2X FOOOI7I WAS 2X 130984 9 WAS 7X 130314 gigas 02 Oct 00 ELECTRONICS INCORPORATED Uathorad iS prohibited 14X WAS 14X 130315 5X FOOOI92 WAS 5X 130316 92 5 2x 0094 WAS 2x 13039 DESCRIPTION DELETE 2X 130862 840220 ADD 2x 130319 RN q E 30878 130997 0850224 0850228 001440 06 SEP 00 S
19. Setup Printer and Magnetic TOF Adjust the setting by the amount determined by the following formula 0 293 inches measured SS distance inches x 300 steps per in or 7 4 mm measured SS distance millimeter x 11 8 steps per mm Example 0 293 0 284 x 300 2 7 Press SELECT to save the value To test the position of the Start Sentinel magnetically encode a card and check as described in step 1 Repeat steps 1 to 6 until the Magnetic TOF is correct HDP700 Series Card Printer FARGO Electronics Inc 293 7 44mm Magnetic Track Data Leading Edge of Card Trailing Edge of Card Figure 7 11 7 3 15 Adjusting the Flipper Offset 1 Select MENU Setup Printer and Flipper Offset 2 Change the setting in small increments if the card is not feeding correctly A negative adjustment will lower the side of the Flipper Table closest to the Exit Hopper 9 Press SELECT to save the value 7 3 Show Error Count SHOW ERROR COUNT is a useful tool for troubleshooting the printer It keeps a log of up to 255 errors and tracks how many times specific errors occur This helps determine if certain errors are occurring more than others and may pinpoint an area in the printer requiring attention Use the scroll buttons to move through the Exception Log Press the RESET button to clear the existing error log and start a new log Note that the error log will stop logging errors once it has reached its error occ
20. Use the small standard screwdriver to remove the Retaining Ring 140062 from the Card Feed Shaft Gear Remove the three screws 130315 from the Card Feed Motor Assembly Lift the Card Feed Motor Assembly from the printer 4 8 10 Clutch Spring 840285 Refer To Drawing 840156 Tools Needed Phillips head Screwdriver Small Standard Screwdriver 7 8 Turn off the printer and unplug the power cord from the printer Open the Front Access Door Detach the LCD Interface Cable D840517 from the HD7XXX User Interface Board Assembly 140403 Remove the five screws from the base of the Card Input Hopper Cover and remove the other four screws from inside the print station Lift the Card Input Hopper Cover off of the printer Use the small standard screwdriver to remove the Retaining Ring 140062 from the one way Pulley 840215 Slide the one way pulley from the shaft Slide the Clutch Spring 840285 from the shaft 4 8 11 Card Sensor Assembly Flipper Table D840624 Refer To Drawing 840156 Ns Needed 1 5mm Allen Wrench Phillips head Screwdriver Torx T 10 Screwdriver Turn off the printer and unplug the power cord from the printer Open the Front Access Door Detach the LCD Interface Cable 0840517 from the HD7XXX User Interface Board Assembly 140403 Remove the five screws from the base of the Card Input Hopper Cover and remove the other four screws from inside the print station Lift the Card Input Hoppe
21. 49 1 840217 ASSEMBLY GUIDE FIXED 50 1 840218 ASSEMBLY GUIDE ADJUST 51 1 840219 PART BASE BACKPLATE 52 1 840220 PART ROLLER CARD INVERTER 53 1 840221 PAR GEAR TABLE 54 1 840225 PART SHAFT FEED ADJ 55 1 840227 PART BRACKET CLEANING ROLLER 56 1 840239 PAR CROSS MEMBER 1X1 57 1 840285 PART SPRING_CLUTCH 58 1 840287 PART PULLEY MOTOR 59 1 897144 RETAINER CLIP 60 1 0840518 ASSEMBLY 5 CBL CT CT SNR CRD LOW 61 1 D840519 ASSEMBLY 5 CBL CT CT SNR TBL PSN 62 2 D840608 PART BACKING GUIDE_BOTTOM 63 1 08506 PLATE GUARD PULLEY 6 amp 4 1 0840624 ASSEMBLY ASY SNR_E000002_SNR_CRO_FED 65 1 0840625 ASSEMBLY ASY SNR_E000002_SNR_CRO_FTB 66 1 D840667 PART GUIDE ADJUSTMENT OUTPUT D 67 1 0840668 PAR guide PILLOW BLOCK generic 68 1 0840684 ASSEMBLY _ ASSY GUIDE PILLOW BLOCK 69 1 0840720 PART BRACKET CARD SUPPORT 70 1 0840756 PART CAP VINYL GUIDE ADJUST 71 2 D840867 PAR POST IDLER FLM DRIVE 72 1 0840926 ASSEMBLY ROLLER CARD SUPPORT 73 1 0840993 ASSEMBLY ROLLER INPUT FEED 78 1 0840995 ASSEMBLY ASY INPUT SEPARATOR ADJUST 75 1 0850224 PART BLOCK CARD ALIGNMENT 76 1 0850228 PART PLATE CARD INVERSION 7 2 000071 PART STANDOFF HEX M3 F F 12MM LG 718 2 000132 PAR W ASHER_ 0841D_X_ 2190D_X_ 025 7 1 F000134 PART BELT 62 GRV 125 W MXL 80 6 000168 PART SCREW M3X4_TPH_ZP_SEM 81 15 F000169 PAR SCREW M3X5_TPH_ZP_SEM 82 2 000171 PART SCREW M3X8_TPH_ZP_SEM 83 7 000190
22. 5 WITH D850I90 O4 AUG OO INITIAL RELEASE COI246 IO MAY 00 T VER RECORD ECO DATE APPR DRAWN BY DATE This document is the proper TK a of FARGO Electronics Inc DIM UNITS 5 It contains confidential and Heh Proprietary information ELECTRONICS INCORPORATED is prohibited CABLES AND CABLE COMPONENTS ARE NOT SHOWN IN DRAWING DESCRIPTION AS REQUIRED USE 2X FOOOIO3 WASHERS TO SET THE GAP BETWEEN THE MAGHEAD AND THE ROLLER TO BE BETWEEN 010 AND 015 0 350 B ASY ENCODER MO Ul ENGINEERING USE ONLY PROJECT ASSY PART NUMBER TEM NUMBER DRAWING FILE ENGINEERING MODEL NAME MODEL AS S S Y D W G ROOOIOO ROOOIOO ASY ENCODER MODULE ASSEM HDP 7 XX ROOOIOO ROOOIOO 2 3 5 6 7 8 9 I 2 2 3 5 6 8 9 2 I3 14 ITEM QTY ITEM NUMBE
23. 5 mm Allen Wrench Small Standard Screwdriver SPA Qu a h 12 13 Turn off the printer and unplug the power cord from the printer Open the Front Access Door Push the Release Lever down to unlock it Lift the Print Station up and back Rotate the Transfer Station outward Remove the two screws F000169 from the Rear Transfer Cover Lift off the Rear Transfer Cover Loosen the setscrew on the blue hand wheel and lift the wheel off Take the washer 130997 from the Encoder Wheel 810492 Guide the Encoder Wheel 810492 gently off of the shaft Use the small standard screwdriver to remove the retaining ring 140061 from the gear 760288 Slide the gear 760288 from the shaft Remove the O ring 4 5 2 Encoder Wheel 2 810492 Refer To Drawing 840152 Tools Needed Torx T 10 Screwdriver Small Standard Screwdriver 1 5mm Allen Wrench a TF Turn off the printer and unplug the power cord from the printer Open the Front Access Door Push the Release Lever down to unlock it Lift the Print Station up and back Rotate the Transfer Station outward Remove the two screws F000169 from the Rear Transfer Cover and lift off the Rear Transfer Cover Loosen the set screw on the blue hand wheel and lift the wheel off Remove the Washer 130997 from the Encoder Wheel HDP700 Series Card Printer 9 FARGO Electronics Inc Slide the Encoder Wheel gently off of t
24. 840104 ASSEMBLY ASY MAG HEAD 3 CHANNEL HI CO 6 840147 ASSEMBLY ASY CBL CT CT SNR CRD MAG 7 840231 PART EDGE GUIDE REAR MAG SC 8 840234 PAR ROLLER CARD MAG 9 840235 PAR EDGE GUIDE FRONT 20 2 840236 PART POST MAG HEAD 2 21 840375 PART SPRING CARD GUIDE BASE 22 D840507 ASSEMBLY AS AG HEAD JIS2 23 D840655 ASSEMBLYJASY CABLE MAG TO BRD 24 D840848 PARI SUPPORT MAG HEAD DAMPER 25 D840849 PAR PLATE 58 SQ X 22 GA 26 D840879 ASSEMBLYJASY CBL SMART CARD 27 0840883 ASSEMBLY ASY CBL 089 05232 WITH LEADS 28 0840884 ASSEMBLYIASY CBL ENCODER PWR 29 D841004 ASSEMBLYIASY CBL 95232 SERIAL 30 0841011 ASSEMBLYJASY SC CONTACT STATION 31 D841030 PART MAG MIFARE PLATE 32 D841031 PART PLATE SMART CARD 33 D850190 PART PULLEY MA IN 34 F000086 PART FLAT TIE WRAP SCREW MOUNT Ap i 2 F000103 PART WASHER 180 OD 082 ID 005 THK 36 375 000117 PART TAPE 1 2 SIDED ADHESIVE 371 F000168 PART SCREW M3X4_TPH_ZP_SEM 38 5 F000177 PART SCREW 44 20X 313 TPH ZP PLAS 39 13 F000191 PART SCREW M3X5 TPH ZP TAPTITE G 0841030 WAS 840230 0841031 WAS 840232 2285 Il JUL OI BDJ D84IOll WAS EDITED NOTE 2 0841004 WAS 0840877 SEO ree E UPDATED BOM IN AGILE FOR 840103 O3 AND 81003 09 CO2000 2l Feb Ol EJ D DELETED 840147 FROM 840103 03 VERSION 6 O3 Oct OO KB 4X FOOOI68 WAS 4X 130937 IOX FOOOI69 WAS IOX 130971 C lx FOOOI77 WAS 5x FOOOIS WAS 130315 01695 02 0 1 00 KB REPLACED
25. ASSEMBLY COVER MIDDLESPAN D840502 PART PLATE SPRING MID COVER D840859 PART SPACER 2500 1701D X 270 F000034 PART SCREW 4 40X 188 FLTHD UCUT SLF TAP 000106 BUMPER 312 X 085 TRANSPARENT F000169 PART SCREW M3X5 TPH ZP SEM F000231 PART SCREW 4 40X 250 UCUT BLZP PATCH SCALE 0 400 REMOVED NOTES 0023 WAS 00035 CO2028 3l Jul O FOOOI69 QTY 8 WAS 130971 QTY 8 01695 02 Oct 00 ADDED 140021 QTY 2 COI6I6 31 6 ADDED 2X 6 COIIG3 6 APR 00 ADDED NOTE 29 ADDED 2X 0840859 2X 130985 4X 140040 AND REPLACED 84050 REVB WITH 84050 REVC COIO74 4 REMOVED 2X 130314 INITIAL RELEASE COO967 14 Feb 00 RECORD ECO DATE FINISH DATE Ol Jun 99 DIM UNITS inch T EIE ELECTRONICS INCORPORATED 290299 DRAWING FT MERINO MODEL NAW MODEL 840155 840155 ASSY COVERS DESCRIPTION ASSY COVERS ENGINEERING USE ONLY 2 3 4 5 6 T 8 9 10 ll 12 PROJECT PART NUMBER NUMBER HD7XX 840155 840155 2 AE E ITEM QTY ITEM NUMBER TYPE DESCRIPTION 1 140311
26. Back Cover outwards from the printer Remove the four screws that secure the Rear Bracket D850208 to the printer Detach the cables running to the board Remove the screw from the Gas Spring 840366 and take off the Washers 130283 and 140040 Set the Back Cover carefully aside Remove the screw from the linkage Remove the two screws from the stepper motor bracket Disconnect the cable connector Remove the Stepper Motor Assembly from the printer HDP700 Series Card Printer FARGO Electronics Inc 4 7 4 Pinch Roller Spring Plate Front Input Side 840354 Refer To Drawing 840151 Tools Needed Phillips head Screwdriver Torx T 10 Screwdriver 1 5mm Allen Wrench e pp won e Turn off the printer and unplug the power cord from the printer Open the Front Access Door Push the Release Lever down to unlock it Lift the Print Station up and back Bring the Transfer Station up and forward Remove the four screws F000034 from the Front Transfer Station Cover Lift off the Front Transfer Station Cover Remove the two screws F000034 from the bottom of the Base Module Cover Open the Front Access Door of the Card Input Hopper and the Card Output Hopper Door Remove the two screws F000034 from each side of the Base Module Cover Rotate the Transfer Station to a 45 angle Pull the Base Module Cover carefully up and out of the printer Remove the screw from the Spring Plate
27. Card Travels Through Printer Figure 3 11 When the card grid is first activated a small black square will appear at its default size of 2 x 2 5mm x 5mm and at its default location in the lower left hand corner 0 0 This square represents the first defined area 1 Determine the area of the card to define In Figure 3 12 this area is indicated by the dashed outline The easiest way to determine the size of this area is to actually print a card and look at it in the same orientation as when it exits the printer Measure the total area and enter those dimensions into the dimension boxes Note the minimum size an area can be is 2 x 2 6mm x 5mm identification Card Karen Atkins Access Level 2 109 1234478 1 2 Figure 3 12 Once the area is sized properly measure the location where this area is to be positioned on the card See Figure 3 13 Measure from the lower left corner of the card up and over to the lower left corner of where the defined area is to begin and enter these values into the X and Y boxes See Figure 3 14 Note the card grid lines are spaced at 2 5mm intervals 3 12 HDP700 Series Card Printer FARGO Electronics Inc identification Card Karen Atkins Access Level 2 10 1234478 Y o3 HDP Card Printer Properties 271 xf Device Options ImagsCokbe Transfer Genel Management Card Magnetic Encoding Lamination K Panel Resin E Direction Card Travels
28. Encoder Wheel 810492 Refer To Drawing 840153 Tools Needed Phillips head Screwdriver Small Standard Screwdriver Turn off the printer and unplug the power cord from the printer Open the Front Access Door Push the Release Lever down to unlock it Lift the Print Station up and back Remove the four screws F000034 from the Print Station Cover of the printer Lower the Print Station back into position Lift the Print Station Cover off of the printer Use the standard screwdriver to take the Retainer Clip 897144 from the Encoder Wheel 810492 Remove the Washer 130997 from the Encoder Wheel HDP700 Series Card Printer 4 9 FARGO Electronics Inc 4 10 10 11 12 13 Slide the Encoder Wheel gently off of the shaft Use the small standard screwdriver to remove the Retaining Ring 140061 from the Pulley Gear Combo 760287 Slide the Pulley Gear Combo from the shaft Remove the O Ring 4 4 2 Ribbon Sensor Board Assembly 140407 Refer To Drawing 840153 Tools Needed Phillips head Screwdriver Torx T 10 Screwdriver O PL Par 10 Turn off the printer and unplug the power cord from the printer Open the Front Access Door Push the Release Lever down to unlock it Lift the Print Station up and back Remove the four screws F000034 from the Print Station Cover of the printer Lower the Print Station back into position Lift the Print Station Cover off of th
29. FARGO printer model then click OK 4 At this time the printer must be prepared to receive the firmware update file To do this make sure the printer is powered ON and in its READY mode Then press the printer s MENU button 5 Use the scroll buttons to scroll down to the System Upgrade option and press SELECT The printer will ask if you would like to continue Press YES 6 The printer will restart into the System Upgrade mode Verify that the interface cable is securely connected to both the printer and your computer and press the START button The printer will wait up to 60 seconds to receive the firmware update before timing out The clock will be indicated on the LCD display 7 From the Firmware Updater software click the Send Update button The Sending Update To Printer dialog box will appear as in Figure A 3 A 14 HDP700 Series Card Printer FARGO Electronics Inc w Sending Update to Printer A Sending firmware update to printer Check LCD for status of update Figure A 3 The Firmware update will now take a few minutes Check the printer s LCD for the status When the update is complete the LCD will indicate if the update was successful If UPGRADE SUCCESSFUL is displayed click Exit on the Sending Update to Printer dialog screen Press the printer s EXIT button When prompted turn the printer power OFF for a few seconds and then back ON to complete the update process As the printer restar
30. Front Access Door Detach the LCD Interface Cable D840517 from the HD7XXX User Interface Board Assembly 140403 Remove the five screws from the base of the Card Input Hopper Cover and remove the other four screws from inside the print station Lift the Card Input Hopper Cover off of the printer Remove the three screws that secure the hopper side plate 840217 Remove the three screws from the Pillow Block assembly 0840684 and pull the assembly towards the back of the printer until free Remove the hopper side plate from the printer Remove the two screws F000169 that secure the Card Low Sensor 10 Disconnect the Card Low Sensor Cable FARGO Electronics Inc 4 8 3 Card Feed Belt 220082 Refer To Drawing 840156 Tools Needed Phillips head Screwdriver Small Standard Screwdriver Torx T 10 Screwdriver DAD Turn off the printer and unplug the power cord from the printer Open the Front Access Door Detach the LCD Interface Cable D840517 from the HD7XXX User Interface Board Assembly 140403 Remove the five screws from the base of the Card Input Hopper Cover and remove the other four screws from inside the print station Lift the Card Input Hopper Cover off of the printer Remove C clip from the one way pulley 840215 Slip the Belt off of the Card Feed Pulley 840212 Remove the pulley 840215 from the shaft 4 8 4 Cleaning Roller Drive Idler Gear 2 760401 Refer To Drawing 840156 Too
31. NUMBER EM A AMA DESCRIPTION 130313 PART SCREW M3X5 CHS HD 130951 PART W ASHER SPRING 2691D 4230D OO6THK 140040 PART WASHER 3MM FLAT 140048 PART RETAINING RING EXT C 25 IN SHFT 140062 PART RETAINING RING EXT E 250 IN SHFT 140063 PART RETAINING RING EXT E 188 IN SHFT 140065 PART RETAINING RING EXT E 156 IN SHFT 140407 ASSEMBLY ASY SENSOR BOARD 150093 PART SPRING EXT 250 X 1 500 X 018 150101 PART BUSHING NYLINER 250 220071 PART BELT 65 GRV 125 W MXL 220082 PART BELT 105 GRV 125 W MXL 760329 PART 20 100 TOOTH IDLER GEAR 48PITCH 20deg 760330 PART GEAR HEADLIFT 760343 PART BEARING DRIVE ROLLER 810266 PART GEAR CARD TRANSPORT DRIVE 830270 PART SPACER HEAD LIFT 840164 ASSEMBLY ASSY STEPPER BASE 840165 ASSEMBLY ASSY CARD PATH BASE 840166 ASSEMBLY ASSY FAN SHROUD 840239 PART CROSS MEMBER 1X1 840314 PART ROLLER CARD FULL WIDTH 840320 PART ROLLER PLATEN LAM 840321 PART ROLLER CARD FEED 840351 PART BRACKET MODULE DAMPER 840375 PART SPRING CARD_GUIDE_BASE 895747 PART TAPE CARTRIDGE 1 33 X 375 897144 PART RETAINER CLIP 0840503 PART LEVER DRD SHAFT 0840505 PART BRACKET DANCER_RETRAC TION 0840589 PART SHAF
32. Remove the four screws that attach the HD7XX User Interface Board Assembly to the Control Panel Bezel 12 Remove the HD7XX User Interface Board Assembly 4 6 HDP700 Series Card Printer FARGO Electronics Inc 4 3 Replacing the Printhead Assembly Components Follow the procedures in this Section to replace the Printhead Assembly components 4 3 11 Printhead D840854 Refer To Drawing 840160 A Tools Needed None 1 Turn off the printer and unplug the power cord from the printer 2 Open the Front Access Door 3 Push the Release Lever down to unlock it 4 Lift the Print Station up and back 5 Stand at the front of the printer and locate the tab on the back right of the Printhead 6 Push up on the tab to disengage the Printhead 7 Disconnect the two sets of cables on the back of the Printhead Carefully use a standard screwdriver if necessary for leverage 8 Reconnect the two white cables attached to the new Printhead 9 Install the new Printhead in the printer NOTE Be sure the Printhead can move freely If it does not the cable may be tied up too high adjust it so the Printhead moves freely 10 Locate the Printhead Setting Number on the Printhead The number reads R XXXX Be sure to record this number for later use 11 Enter this number into the Printhead Resistance option of the Printer Setup menu of the LCD if this number is not entered the printer will generate a Head Resistance Error when it is turned ON See Prin
33. Section 3 9 4 Clean the Platen Rollers as described in Section 3 9 2 HDP700 Series Card Printer 2 9 3 Incorrect Image Darkness Symptom Printed cards are too dark or too light Mike Berman Student 3957105 Libra ode 2439 554 Mike Berman Student 3957105 Library Code 2439 554 FARGO Electronics Inc e Runa self test as described in Section 7 2 This will ensure that the issue is not with the driver settings e Adjust the Dye Sub Intensity setting within the Image Color tab of the printer driver as described in Section 3 4 e Correct the Image Darkness as described in Section 7 3 21 HDP700 Series Card Printer 2 15 FARGO Electronics Inc 2 9 4 Ribbon Wrinkle Symptom Printed cards have off colored lines or streaks on them Mike Berman Student 3957105 Library Code 2439 554 e Confirm that the printer is using the most current driver from http www fargo com e Reduce the Dye Sub Intensity setting within the Image Color tab of the printer driver as described in Section 3 4 e Reduce the Image Darkness as described in Section 7 3 21 e Adjust the Ribbon Tension as described in Section 7 3 6 e Adjust Printhead Bracket Adjustment Screws These can be found on the backside of the Printhead See drawing D840854 Loosen both of the screws and adjust the bar slightly outward Tighten the screws and print a self test e Check the Printhead and Printhead Mounting Bracket for deb
34. Setting the Magnetic TOF This setting is used to position the magnetic data at the correct distance from the leading edge of the card The Magnetic TOF is the distance from the edge of the card to the Start Sentinel SS The Start Sentinel marks the beginning of the encoded data According to the magnetic recording standard ISO 7811 the correct Start Sentinel distance is 0 293 inches 0 020 inches 7 44 mm 0 51 mm from the leading edge of the card To measure this distance the data must be made visible using a magnetic viewer or developer solution Alternatively use a magnetic card analyzer to measure the Start Sentinel distance If using a magnetic viewer or developer solution or spray to make the magnetic data visible the Start Sentinel can be identified as the first set of magnetic lines first one bit which are visibly closer together than the large number of evenly spaced lines leading zero bits that fill the space to the edge of the card See Figure 7 11 A magnifying device with a built in measuring scale makes this easier to measure Measure the distance from the edge of the card to the Start Sentinel in the data as seen in Figure 7 11 e Ifthe Start Sentinel is too far from the leading edge of the card the Magnetic TOF setting needs to be reduced or made more negative e Ifthe Start Sentinel is too close to the leading edge of the card the Magnetic TOF setting needs to be increased or made more positive Select MENU
35. Through Printer Prt Al Black With Panel Ful Cord Defined s T Undefined Areals Print YMC Under K C Pirk Orly 19 Figure 3 14 To define another area click on the Defined Area up arrow Another 2 x 2 6mm x 5mm area will appear in the lower left hand corner See Figure 3 15 This is the location in which all newly defined areas will first appear Up to 5 areas can be defined Additional areas cannot be added until the most recently created area has been moved or sized For this reason size and position each area as it is created Use the Defined Area arrows to navigate back and forth from area to area The active area will always be highlighted with a dotted outline To delete an area use the Defined Area arrows to select the area and click on the Delete button If all areas are deleted the K Panel Resin options will automatically be deselected HDP700 Series Card Printer 3 13 FARGO Electronics Inc HDP Card Printer Properties Device Options Image Coke Genes Magnetic Encoding Lamination CR 80 Card Size Front C Back E Direction Card Travels Through Printer Pirk Al Black With Panel Figure 3 15 Select between the Print YMC Under K and Print K Only options See Figure 3 15 When the Print YMC Under option is selected all black in the designated areas will print with the Yellow Y Magenta M and Cyan C ribbon panels directly beneath the resin bl
36. and Transfer Modules from the Printer Remove the screw from the Gas Spring 840366 and take off the Washers 130283 and 140040 on the base module Remove the c clips from the hinge pins take out the hinge pins Disconnect the wires that run to the Transfer Module HDP700 Series Card Printer 4 37 FARGO Electronics Inc 4 8 Replacing the Card Input Hopper Components Follow the procedures in this Section to replace the Card Input Hopper components 4 38 HDP700 Series Card Printer 4 81 Flipper Table Sensor Board Assembly 140407 Refer Drawing 840156 Tools Needed Phillips head Screwdriver Torx T 10 Screwdriver Turn off the printer and unplug the power cord from the printer Open the Front Access Door Detach the LCD Interface Cable D840517 from the HD7XXX User Interface Board Assembly 140403 Remove the five screws from the base of the Card Input Hopper Cover and remove the other four screws from inside the print station Lift the Card Input Hopper Cover off of the printer Remove the three screws that secure the pulley cover and remove Remove the two screws F000169 that secure the Flipper Table Home Sensor Disconnect the Flipper Table Home Sensor Cable 4 8 2 Card Low Sensor Board Assembly 140407 AM Refer To Drawing 840156 Tools Needed Phillips head Screwdriver Torx T 10 Screwdriver 8 9 Turn off the printer and unplug the power cord from the printer Open the
37. correctly positioned Refer to Figure 7 2 NOTE If further adjustment is needed decrease the Print Offset value to move the printed image toward the leading edge of the card increase the Print Offset value to move the printed image toward the trailing edge of the card Remember 30 pixels will move your image 0 100 in or 3 84mm 7 3 4 Setting the Transfer TOF This procedure positions the HDP Film correctly on the leading edge of the card Refer to Section 7 3 1 for proper sequence 1 Choose MENU Print Test Image and Gray Align YMC to print a test card 2 Examine the test card The Inner Alignment Arrows should appear at the edge of the leading edge the Outer Alignment Arrows should not appear on the card but are shown here for clarity If your test card does not look like Figure 7 7 go to step 5 to adjust the Transfer TOF 3 Record the Transfer TOF value on the test card last printed 4 Select MENU Setup Printer and Transfer TOF Outer Alignment Arrows Inner Alignment Arrows TOF Leading Edge of Card EOF Trailing Edge of Card HDP Transfer Film A 6 HDP700 Series Card Printer 7 8 9 10 FARGO Electronics Inc Figure 7 10 Measure the distance from the leading edge of the card to the leading edge of the transferred image Calculate the Transfer TOF value for inches or mm Inches 60 Measurement x 300 Millimeters 60 Measurement x 11 8 Example Inches 60
38. dwell time and temperature settings will be saved for the selected Card Type option upon exiting the printer driver setup in the printers control panel To return to the factory default settings for the selected Card Type click on the Default button See Figure 3 4 If using cards that differ from the Card Type Glossy PVC or Matte PVC options select one of the Card Type Custom options then adjust the dwell time and temperature settings manually to ensure proper image transfer To determine the appropriate settings for the card stock set the Transfer Dwell Time and Transfer Temperature to the default settings Then print a card If the HDP Film is not transferring properly adjust these settings accordingly Once the Film is transferring properly perform a final durability test called the Tape Test For instructions on how to do a tape test see Section 3 2 3 3 5 3 Flattener Temperature The Flattener Temperature control sets the temperature of the printer s built in Card Flattener Depending on the card type this setting may vary If using the standard UltraCard Glossy or HDP Card Matte PVC Card Type option the printer driver automatically optimizes this setting according to whether printing single or dual sided cards In general single sided prints require a hotter Flattener temperature If using another type of card stock it may be necessary to adjust this setting to optimize the flatness of the cards Any changes made to the Flattener
39. from a composite of YMC color panels Color Resin YMCK This card is used to determine image placement and confirm that image colors are properly reproduced and the resin panel is printing properly Image consists of twelve spot colors YMC and RGB as well as gray density bars and thin resin lines Color Bars YMC This card is used to confirm that image colors are properly reproduced Image consists of sixteen graduated steps of RGB and YMCK This print will provide maximum image size giving complete card coverage on a CR 80 sized card Card Count This card is used to view counts for Card Count CC Pass Count PC and Transfer Count TC Card Count is the total number of cards the printer has produced Pass Count is the total number of print passes made by the Printhead a pass is measured each time a single ribbon panel is printed or passes beneath the Printhead Transfer Count is the total number of times the printer transfers an image to a card HDP700 Series Card Printer A 3 FARGO Electronics Inc A 4 7 3 Setup Printer The printer parameters found in Setup Printer are preset at the factory and should not need to be changed unless an issue develops IMPORTANT These settings are optimized at the factory and will rarely need to be changed Do not alter these settings unless directed to do so by FARGO Technical Support or instructions in this Service Manual changing these settings may negatively affect printer
40. from the Gas Spring 840366 and take off the Washers 130283 and 140040 Set the Back Cover carefully aside Use the standard screwdriver to hold back the locking tab on the drive gear while pulling it from the shaft Use the standard screwdriver to remove the retaining clip 10 Pull the Drive Pulley D850190 from the printer 4 7 9 Gear Card Transport 2 760330 Refer Drawing 840151 Tools Needed Torx T 10 Screwdriver Standard Screwdriver a go Turn off the printer and unplug the power cord from the printer Remove the screws from the Back Cover of the printer Tilt the Back Cover outwards from the printer Remove the four screws that secure the Rear Bracket 0840585 to the printer Detach the cables running to the board Remove the screw from the Gas Spring 840366 and take off the Washers 130283 and 140040 Set the Back Cover carefully aside Use the standard screwdriver to hold back the locking tab on the drive gear while pulling it from the shaft Remove the gear from the printer HDP700 Series Card Printer 4 35 FARGO Electronics Inc 4 36 HDP700 Series Card Printer 4 7 10 Compound Gear D841032 Refer Drawing 840151 Tools Needed Torx T 10 Screwdriver Standard Screwdriver Do ca 10 11 12 18 14 15 Turn off the printer and unplug the power cord from the printer Remove the screws from the Back Cover of the printer T
41. output Located on the back of the printer is a label that states the factory defaults for all settings along with the printer serial number Should you experience problems with the printer these values can be used to reset the printer NOTE If you would like to adjust Print Offset Transfer Temperature Flattener Temperature or Image Darkness attempt to make these changes through the printer driver Image Transfer and Image Color controls prior to changing the internal printer settings The following four procedures must be performed as a single alignment process Transfer Tension Print Offset Transfer TOF and Transfer EOF The goal of these procedures is to align the printed image and the HDP Film precisely with the edges of the card When aligned properly the edge of the card will fall directly between all of the Outer and Inner Alignment Arrows General information to know about this process follows The numbers being entered for the settings are measured in pixels The number of pixels is equal to the measurement in inches multiplied by 300 For example 0 100 in multiplied by 300 equals 30 pixels 0 1 x 300 30 The alignment test image is designed for setting these parameters Be sure to run this test after each adjustment Run the Alignment Test Image by selecting the following options MENU PRINT TEST IMAGE and GRAY ALIGN YMC HDP images must have an extra 0 04 in 1mm over bleed on all sides of the card The Oute
42. screws F000034 from the Print Station Cover of the printer Lower the Print Station back into position Lift the Print Station Cover off of the printer Stand at the back of the printer and remove the two screws F000172 that secure the Ribbon Take Up Motor Assembly Disconnect the cable connector 4 4 7 Headlift Motor Assembly 840131 Refer To Drawing 840153 Tools Needed Phillips head Screwdriver Torx T 10 Screwdriver ACA Be SE 9 Turn off the printer and unplug the power cord from the printer Open the Front Access Door Push the Release Lever down to unlock it Lift the Print Station up and back Remove the four screws F000034 from the Print Station Cover of the printer Lower the Print Station back into position Lift the Print Station Cover off of the printer Stand at the back of the printer and Remove the two screws F000169 that secure the Headlift Motor Assembly Disconnect the cable connector 10 Feed the cable out through the access hole 4 12 HDP700 Series Card Printer FARGO Electronics Inc 4 4 8 Ribbon Supply Encoder Sensor Assembly D840982 Refer Drawing 840153 Tools Needed Small Standard Screwdriver Phillips head Screwdriver Torx T 10 Screwdriver o n1 10 11 12 13 Turn off the printer and unplug the power cord from the printer Open the Front Access Door Push the Release Lever down to unlock it Lift the Prin
43. to allow access to the sensor assembly Remove the two screws F000191 that secure the sensor assembly Disconnect the cable connector 4 8 13 Magnetic Encoder Head 840104 Refer Drawing 840156 Tools Needed Torx T 10 Screwdriver Standard Screwdriver Turn off the printer and unplug the power cord from the printer Open the Front Access Door Detach the LCD Interface Cable D840517 from the HD7XXX User Interface Board Assembly 140403 HDP700 Series Card Printer FARGO Electronics Inc 4 Remove the five screws from the base of the Card Input Hopper Cover and remove the other four screws from inside the print station Lift the Card Input Hopper Cover off of the printer Remove the two screws F000191 that secure the access plate to the base of the printer Use the standard screwdriver to remove the two c clips from the posts Remove the springs m Disconnect the cable connector 10 Lift the Magnetic Encoder Head from the printer 4 8 14 Encoder Card Sensor 140407 Refer Drawing 840156 Tools Needed Torx T 10 Screwdriver 7 32 in Nut driver Turn off the printer and unplug the power cord from the printer Remove the two screws from the access panel on the underside of the baseplate Remove the two nuts that hold the sensor in place Ae A Disconnect the cable connector HDP700 Series Card Printer 4 45 FARGO Electronics Inc 4 9 Replacing the Power Assembly Components
44. two screws from the front of the Transfer module that hold the Lamination assembly Disconnect all wires that run to the Lamination assembly Remove the Lamination assembly Remove the screws F000172 that hold the Transfer Lift Motor Disconnect the cable connector HDP700 Series Card Printer FARGO Electronics Inc 4 6 Replacing the Belt Driven Base Module Components Follow the procedures in this Section to replace the Belt Driven Base Module components 4 6 1 Drive Belt Platen Roller to Card Feed Roller Front 220071 Refer To Drawing 840151 Tools Needed Torx T 10 Screwdriver Phillips head Screwdriver 1 5 mm Allen Wrench 1 Turn off the printer and unplug the power cord from the printer 2 Open the Front Access Door 3 Push the Release Lever down to unlock it 4 Lift the Print Station up and back 5 Bring the Transfer Station up and forward 6 Remove the four screws F000034 from the Front Transfer Station Cover 7 Lift off the Front Transfer Station Cover 8 Remove the two screws F000034 from the bottom of the Base Module Cover 9 Open the Door of the Card Input Hopper and the Card Output Hopper Door 10 Remove the two screws F000034 from each side of the Base Module Cover 11 Rotate the Transfer Station to a 45 angle 12 Pull the Base Module Cover carefully up and out of the printer 13 Loosen the two Allen head screws on the middle Pulley F000006 14 Take the Pulley from the shaft 15 Remo
45. 0062 PART RETAINING RING EXT E 250 SHFT 15 2 140063 PART RETAINING RING EXT E 188 SHFT 16 1 140212 PART O RING 1 024 17 2 140407 ASSEMBLY ASY SENSOR BOARD 18 1 150074 PART SPRING COMP 480 X 1 000 X 036 19 1 150096 PART SPRING COMP 360 X 563 X 026 20 2 150101 PART BUSHING NYLINER 250 21 1 760288 PAR GEAR RIBBON IDLER 22 1 760292 PART MOUNT SHAFT_RHS 23 2 76036 PART POST IDLER GEAR 24 1 760330 PAR GEAR HEADLIFT 25 11 760343 BEARING DRIVE ROLLER 26 1 760386 PART SPACER CLUTCH 27 2 760401 GEAR IDLER 28 1 760406 ASSEMBLY PINION MOTOR G 29 1 771687 PULLEY GEAR COMBO 30 1 810236 PART ROLLER CARD IDLER 31 3 810271 PART GEAR CARD FEED SHAFT 32 2 81027311 PAR SPRING LID LIFT 33 1 810480 PART SPRING CARD IDLER 34 1 810693 PART SPACER CARD SEPARATOR 35 1 840102 ASSEMBLY 55 CLEANING ROLLER 36 1 840114 ASSEMBLY ASY CABLE HARNESS IPH SNR LAM 37 1 840120 ASSEMBLY HARNESS IPH MTR LAM 38 1 840124 ASSEMBLY 5 MTR 150281 MTR FLP CRD 39 1 840125 ASSEMBLY 5 MTR 150281 MTR FLP 40 1 840176 ASSEMBLY 5 CBL FLEX CT HDR HDR 41 1 1840198 ASSEMBLY ASY CARD FEED 42 1 840200 PART Sideplate Input Front 81 43 1 840201 PART SIDEPLATE INPUT REAR 11 hh 1 840211 PART SHAFT FEED 45 1 1850212 PART 840212 PULLEY CARD FEED 46 1 840213 PART SHAFT CLN ROLLER DRIVE 47 1 840214 PART 1UB CLEANING_ROLLER 48 1 820215 PULLEY ONE WAY 28 GRV
46. 0291 5 25 840143 ASSEMBLY CABLE PRINTHEAD ASY 840160 ASSEMBLY ASY PRN HEADLIFT 840239 PART CROSS MEMBER 1X1 840240 PART BLOCK REF TOP 840318 PART ROLLER RIBBON INTM 840324 PART HUB RIBBON DRIVEN 840326 PART GUIDE RIBBON SHAFT REAR 840327 PART SHAFT RIBBON DRIVEN 840351 PART BRACKET MODULE DAMPER 840366 PART SPRING GAS 897144 PART RETAINER CLIP 840302 01 PART SIDEPLATE TOP FRAME D840867 PART POST IDLER FLM DRIVE 080911 ASSEMBLY ASY CBL 1 8 BRAID X 17 50 0840947 PART SIDEPLATE BACK PRINT FRAME 0840950 PART BRACKET RBN SHAFT 0840952 ASSEMBLY ASY HUB 0840979 ASSEMBLY ASY CABLE HARNESS TOP SNR ILK 0840980 ASSEMBLY ASY MTR A000124 MTR RIB 0840981 ASSEMBLY ASY CABLE HARNESS TOP SNR RIB 0840982 ASSEMBLY ASY SNR 070048 RIB SPY 0840983 ASSEMBLY ASY SNR 070048 PRN PSN 0840984 ASSEMBLY ASY CABLE HARNESS TOP MTR PRN 0840985 ASSEMBLY ASY FAN 150322 FAN SIDE 0841024 PART POST LATCH STANDOFF 0850244 PART FLAG SENSOR 000068 PART SLEEVE BRAIDED 3 16 000069 PART SLEEVE BRAIDED 5 16 000070 PART SLEEVE BRAIDED 1 27 000275 PART IND FERRITE BEAD SNAP ON 51 10 000015 W ASHER SHOULDER NYLON F000062 PART WASHER EDPM 1 4 X 5 8 X 3 32 000089 VINYL 207 SHAFT 000132 W ASHER_ 0841D_X_ 2190D_X_ 025 000153 GROMMET 31 32 1 50 OD F000158 PART O RING 0 103 X 1 063 F000169 PART SCREW M3X5_TPH_ZP_SEM F000172 PART SCREW M3X10 TPH ZP SEM NOTES 000174 SCR
47. 10_TPH_ZP_SEM F000190 PART SCREW M3X4 ZP TAPTITE F000191 PART SCREW M3X5 ZP TAPTITE F000192 PART SCREW M3X6 TPH ZP TAPTITE F000194 PART SCREW M3X10 TPH ZP TAPTITE F000196 PART SCREW M3X14 TPH ZP TAPTITE F000229 PART CLAMP CABLE L000049 PART LABEL FILM LOAD L000051 PART LABEL FILM TENSION ARROW 1000052 PART LABEL FILM TENSION ARROW CW 1000053 PART LABEL FILM ALIGNMENT ARROW NOTES CABLES AND CABLE COMPONENTS ARE NOT SHOWN IN DRAW ING REMOVED 2 FOOOI69 I LO00053 1 84099 DELETED 840149 ADDED 1 084023 I dug 2x FOOO229 WAS 2X 140057 14 May 01 4X FOO0I69 WAS 4X FOOOIS8 ADDED 4X 140040 coz069 14 Moy 01 END A ET ADDED 0840771 COI928 25 Jan Ol REMOVED 0840771 COIB96 03 Jon 00 840199 WAS 0840727 COI787 10 Nov 00 4X FOOOI68 WAS 4X 130939 FOOOIT2 WAS 130939 document ie the Property 15X 0 69 WAS 15X 130971 4X WAS 4X 130984 Filed confidential 2X FOOOISO WAS 2X 130314 FOOOI9I WAS 3x 130315 00695 information TX 92 WAS 1303 6 FOOOI94 WAS 130319 ELECTRONICS INCORPORATED duplication 8X FOOOIS6 WAS 130318 disclosure is prohibited 52 WAS 2 FOOOI53 WAS 2 0840946 WAS 840301 01 REMOVED 2X 84063 2X 760294 2X 150080 2X 140009 ASSY M D PR NT FRAME ENGINEERING USE ONLY 2X 150199 2X 130316 ADDED 2X D840950 2X 0840952
48. 2 X 440 140009 PART RETAINING RING EXT C 188 IN SHFT 140040 PART WASHER 3MM FLAT 140048 RETAINING RING EXT C 25 IN SHFT 140061 PART RETAINING RING EXT E 094 IN SHFT 140062 PART RETAINING RING EXT E 250 IN SHFT 140069 PART TIE WRAP 150176 PART SPRING EXT 188 X 1 500 X 018 150177 PART SPRING EXT 250 X 875 X 029 760288 PART GEAR RIBBON IDLER 760343 PART BEARING DRIVE ROLLER 760348 PART CAM LID SENSOR 760363 PART BEARING DRIVE ROLLER 760386 PART SPACER CLUTCH 762452 PART CAM HEADLIFT 771687 PART PULLEY GEAR COMBO 810271 PART GEAR CARD FEED SHAFT 810434 PART BEARING HEATER 840132 ASSEMBLY ASY MTR 150291 CT 8 50 840142 ASSEMBLY ASY SWT 120017 CT 9 80 840251 PART HEATER CARTRIDGE 24 VDC 840252 PART ROLLER LAMINAT ION 840253 PART BAR RIBBON PEEL 840254 PART BRACKET_CAM GUIDE 840255 PART LINK LAM COVER 840256 PART LINK LAMINATION GUIDE 840257 PART BRACKET LAM COVER 840258 PART SHAFT CAM LAMINATION 840259 PART SHAFT LAM GUIDE 840260 PART COVER LAM ROLLER 840262 PART LAMINATION HOUSING 840263 ASSEMBLY THERMOC OUPLE KAPTON 840370 ASSEMBLY BRACKET MOTOR W POSTS 840388 PART BUSHING LAM GUIDE 0840618 PART SHAFT LAM_ROLLER_COVER 0840694 PART BUSHING LAM COVER 0840698 PART DEFLECTOR RIBBON LAM 0840750 PART SHROUD LAM PEEL FAN 0840769 ASSEMBLY ASY FAN 150315 FAN ITM 0840780 PART INSULATION LAM SIDE 0840781 PART INSULATION LAM FAN 0840782 PART INSULATION LAM TOP 0840803 PART SPRING THER
49. 29 4 7 Replacing the Gear Driven Base Module 4 31 4 7 1 Drive Belt Platen Roller to Card Feed Roller 220071 4 31 4 7 2 Drive Belt Card Feed Roller to Card Feed Roller 220082 4 31 4 7 3 Stepper Motor Assembly 840164 4 32 4 7 4 Pinch Roller Spring Plate Front Input Side 840354 4 33 4 7 5 Pinch Roller Spring Plate Front Output Side 840354 4 33 4 7 6 Pinch Roller Spring Plate Back Output Side 840354 4 34 4 7 7 Pinch Roller Spring Plate Back Input Side 840354 4 34 4 7 8 Main Pulley 0850190 4 35 4 7 9 Gear Card Transport 760330 4 35 4 7 10 Compound Gear 0841032 eene 4 36 4 7 11 Base Module 840151 4 36 4 8 Replacing the Card Input Hopper 4 38 4 8 1 Flipper Table Home Sensor Board Assembly 140407 4 38 4 8 2 Card Low Sensor Board Assembly 140407 4 38 4 8 3 Card Feed Belt 220082 4 39 4 8 4 Cleaning Roller Drive Idler Gear 760401 4 39 4 8 5 Card
50. 4 9 5 Power Supply 150240 Refer Drawing 840161 Tools Needed Torx T 10 Screwdriver Phillips head Screwdriver oF D Turn off the printer and unplug the power cord from the printer Remove the screws from the Back Cover of the printer Tilt the Back Cover outwards from the printer Remove the two screws 130314 from the Power Supply Cover Unplug the Power Supply Cable the black wires leading into the white plug on the top of the board Remove the cables from the power switch and the power plug Remove the four screws 130984 that secure the Power Supply Take the Power Supply from the printer 4 10 Replacing the Output Stacker Components 4 10 1 Output Stacker D840590 Refer to Drawing D840590 Tools Needed Phillips head Screwdriver Torx T10 Screwdriver 4 48 HDP700 Series Card Printer Turn off the printer and unplug the power cord from the printer Remove the four screws from the bottom edge of the Card Input Hopper Cover and the three screws from the inside edge of the cover on the left side of the printer Lift the Card Output Hopper Cover off of the printer Remove the two screws from both sides of the Output Stacker Remove the screw from the base of the Output Stacker Disconnect the cable connectors Lift the Output Stacker from the Printer FARGO Electronics Inc 4 10 2 Stacker Full Sensor 140407 Refer to Drawing D840590 Tools Needed
51. 40061 from the Ribbon Transfer Roller 840318 to allow for clearance Remove the screws F000190 from each end of the Ribbon Sensor Array 10 Remove the screws F000190 from the top sides of the four 1x1 Cross Members 840239 11 Take the Ribbon Sensor Array Assembly from the printer 12 Disconnect the cable connector from the Ribbon Sensor Array Board 4 4 5 Ribbon Supply Motor Assembly D840980 Refer Drawing 840153 Tools Needed Phillips head Screwdriver Torx T 10 Screwdriver Turn off the printer and unplug the power cord from the printer Open the Front Access Door Push the Release Lever down to unlock it Lift the Print Station up and back Remove the four screws F000034 from the Print Station Cover of the printer Lower the Print Station back into position Lift the Print Station Cover off of the printer Stand at the back of the printer and Remove the two screws F000169 that secure the Ribbon Supply Motor Assembly Disconnect the cable connector HDP700 Series Card Printer 4 11 FARGO Electronics Inc 4 4 6 Ribbon Take Up Motor Assembly D840980 Refer Drawing 840153 Tools Needed Phillips head Screwdriver Torx T 10 Screwdriver 9 Turn off the printer and unplug the power from the printer Open the Front Access Door Push the Release Lever down to unlock it Lift the Print Station up and back Remove the four
52. 40168 Tools Needed Phillips head Screwdriver Torx T 10 Screwdriver 1 Turn off the printer and unplug the power from the printer 2 Open the Front Access Door 3 Detach the LCD Interface Cable 0840517 from the HD7XXX User Interface Board Assembly 140403 4 Remove the five screws from the base of the Card Input Hopper Cover and remove the other four screws from inside the print station 5 Lift the Card Input Hopper Cover off of the printer 6 Turn the Card Input Hopper Cover on its side 7 Disconnect the SmartGuard Ribbon Cable 24000111 from the SmartGuard PCB Assembly 140311 8 Remove the five screws F000176 that secure the Control Panel Bezel to the Card Input Hopper Cover Note Stop here if only the SmartGuard Ribbon Cable is being replaced attach the new SmartGuard Ribbon Cable to the SmartGuard PCB Assembly and the HD7XXX User Interface Board Assembly Continue with step 9 to replace the SmartGuard Assembly or the HD7XX User Interface Board Assembly 9 Remove the two screws F000170 that attach the SmartGuard PCB Assembly to the HD7XX User Interface Board Assembly 10 Remove the SmartGuard PCB Assembly from the HD7XX User Interface Board Assembly Note Stop here if only the SmartGuard PCB Assembly 140311 is being replaced attach the new SmartGuard PCB Assembly to the HD7XXX User Interface Board Assembly Continue with step 11 to replace the HD7XX User Interface Board Assembly 11
53. 840199 ASSEMBLY ASSY RBN SNSR ARRAY LAM 840239 PART CROSS MEMBER 1X1 840242 PART BLOCK REF MID 840246 PART GUIDE HEAD LOCATION 840318 PART ROLLER RIBBON INTM 840324 PART HUB RIBBON DRIVEN 840326 PART GUIDE RIBBON SHAFT REAR 840327 PART SHAFT RIBBON DRIVEN 840351 PART BRACKET MODULE DAMPER F 840366 PART SPRING GAS 0000064 PART HAND WHEEL 0840522 ASSEMBLY ASY MTR 150285 MTR ITM TUP D840718 PART SIDEPLATE MID FRAME REAR D840719 PART PLATE COVER PULLEY MID D840729 ASSEMBLY 5 1 8 BRAID X 24 D840771 ASSEMBLY ASY CABLE HARNESS FAN ITM D840777 PART LABEL HOT D840811 PART ROLLER PLATEN PRINT 0840847 PART BLOCK REF MID NO PIN D840861 PART PULLEY FHT 1_40_GRV 0840864 ASSEMBLY PLATE FHT BELT TENSION D840867 PART POST IDLER FLM DRIVE E D840888 PART PULLEY FHT 1 96 X 40 TOOTH 0840889 PART PULLEY FHT 1 80 TOOTH 0840946 PART SIDEPLATE LEFT MID PRINT 0840950 PART BRACKET RBN SHAFT D840952 ASSEMBLY ASY HUB D841023 ASSEMBLY ASY SLOTTED OPT PRN E000070 PART SLEEVE BRAIDED 1 27 F000015 PART W ASHER SHOULDER NYLON F000051 PART BUMPER 063X 433 HEX F000080 PART SPRING COMP 468 X 1 00 X 030 F000093 PART BELT 136T FHT 1X4MM FO00094 PART BELT 163T FHT 1X4MM F000097 PART WASHER RUBBER 250 ID 500 OD 030 THK F000132 PART W ASHER 0841D _X_ 2190D _ _ 025 F000152 PART GROMMET 55 64 ID X 1 3 16 00 F000153 PART GROMMET 31 32 10 X 1 50 00 F000169 PART SCREW M3X5 TPH 7P SEM F000171 PART SCREW M3X8_TPH_ZP_SEM F000172 PART SCREW M3X
54. 9 FARGO Electronics Inc 2 9 9 Image Placement Symptom Printing is cut off or is not centered on the card or a white border appears Mike Berman Student 3957105 library Code 2439 554 Mike Berman Student 3957105 Library Code 2439 554 e Verify that the HDP Film spools are wound evenly If the spools are wound unevenly replace the roll of HDP Film e Align the edge of the HDP Film with the Transfer Station s red alignment arrows manually to ensure the Film is tracking properly e Verify that the Ribbon and Film are properly seated on both sides The hubs axels should rotate as you rotate the spool If not replace the hubs as described in Section 4 5 11 e Verify that the Dancer Rollers spin freely by opening the top and middle modules and manually spinning the Dancer Rollers e Confirm that the correct Card Size option is selected in the printer driver setup Improper card size settings will place the image in the wrong area of the card e Confirm that the card is feeding straight into the print Section if it is not check to ensure that the Card Size Knob in the base module is set to the proper card size e Confirm that the Flattener is not impeding the card by manually feeding card into the printer using the FORWARD and BACK buttons on the display The card should move freely under the Flattener If the card is hitting the Flattener adjust the height of the Flattener by loosening the two screws that ho
55. ASSEMBLY PCB ASSY SMARTLOCK 2 140403 ASSEMBLY ASSY HD7XX USER INTERFACE BRD 3 24000111 ASSEMBLY CBL RBN SMART LOCK 82060212 PART BRACKET CHIP CARD MOUNT 5 82060312 PART BRACKET CHIP CARD GUIDE 6 820611 11 PART GROUNDING STRIP BeCu 7 840341 PART BEZEL CONTROL PANEL 8 895792 PART LABEL CONTROL PANEL 9 D840517 ASSEMBLY ASY CABLE PRINT BOARD TO LCD 10 2 F000170 PART SCREW M3X6_TPH_ZP_SEM 11 9 000176 PART SCREW 4 20X 250_TPH_ZP_PLAS NOTES 1 CABLES ARE NOT SHOWN IN DRAW ING 2 FOOOITO WAS 2X 130938 9X 6 WAS 9X 130948 695 O2 Oct OO KB MOVE 10000035 HPD TOP BOM LEVEL ROOO O COI4I7 II JUL OO TJK A INITIAL RELEASE COO967 14 00 JS VER REV RECORD DATE APPR DRAWN BY DATE JS 99 EARE of FARGO Electronics Ino Y DIM UNITS It contains confidential and inch ELECTRONICS INCORPORATED or disclosure is prohibited ae de DESCRIPTION 0 330 B ASSY CONIROL PANEL VA AMOR ENGINEERING USE ONLY PROJECT ASSY PART NUMBER ITEM NUMBER 840168 840168 ASSY CONTROL PANEL ASSEM ASSY DWG HD 7XX 840168 840168 2 E 6 7 8 9 0 2 NUMBER EM A a Ee tps DESCRIPTION 130313 PART SCREW M3X5 CHS HD 130951 PART W ASHER SPRING 2691D 4230D OO6THK 140040 PART WASHER 3MM FLAT 140048 PART RETAINING RING EXT C 25 IN SHFT 140062 PART RETAINING
56. CED 2 WITH 53 AND 840302 02 WITH 0840947 COI620 14 SEP 00 01936 14 Feb Ol 01695 02 Oct 00 REMOVED 2X 840163 2X 760294 2X 150080 2X 140009 2X 150199 2X 1303 5 ADDED 2X 0840952 2X 150074 12 5 2X 0840950 2 140062 This document the property FOOOOIS WAS 130283 FOOOIS8 WAS 0063 01586 25 Aug 00 of FARGO Electronics inc it contains confidential and ADDED SIX FOOO 32 WASHERS COI540 II AUG OO Droprietary information duplication ADD 084091 REMOVE 0840729 0840730 corzos 27 JUN 00 ELECTRONICS INCORPORATED or disclosure is prohibited ADDED SLEEVE 1 2 69 WAS 6 LONG 01240 18 MAY 00 DESCRIPTION 130316 QTY OF 4 WAS QTY OF 2 REMOVED 130938 QTY 4 ADDED 130939 QTY 2 AND 130969 copie ASY BASE FRAME ENGINEERING USE ONLY QTY OF 140069 QTY OF 2 WAS QTY EO00068 PROJECT PART NUMBER TTEM NUMBER NOTREERING NAM TOETA 8 5 WAS 7 840153 840153 ASSY TOP PRINT FRAME RECORD DATE HD7XX 840153 840153 2 3 4 5 6 8 9 10 ll 12 13 14 a AO RO E os p 4 8 Eo 12 ITEM QTY ITEM NUMBER TYPE DESCRIPTION
57. Card Printer s capabilities for customers using cards with hard to print surfaces we recommend you evaluate your customer s card stock selection BEFORE delivery of their printer and consult with them to determine optimal printer driver settings There is a great deal of variability in cards based on e Different surface textures and different sources of raw materials may require different HDP Film transfer parameters e Varied methods of assembling IC smart cards and proximity cards particular adhesives used to glue a smart chip to a plastic card may react differently to a lamination roller s pressure and temperature e Cleanliness of card stock The HDP process does not eliminate the need to use clean card stock The best looking card always starts with the cleanest card surface Dirt and debris on a card can show up as blemishes on the card surface and may reduce the life of the image itself HDP700 Series Card Printer FARGO Electronics Inc For all these reasons it is important to evaluate a customer s card stock selection as part of the selling process This will help optimize the HDP print process for the specific card and maximize customer satisfaction in the printer The remainder of this document describes how this should be done 3 2 2 Selecting The Appropriate HDP Printer Driver Settings FARGO offers two types of PVC cards glossy UltraCard cards and matte finished HDP PVC Cards The HDP printer driver softw
58. ETE ELECTRONICS INCORPORATED 2900299 DESCRIPTION ASSY LAMINATION ENGINEERING USE ONLY PROJECT PART NUMBER ITEM NUMBER AAA A HD7XX 840159 840159 2 3 4 5 6 T 8 9 10 Il 12 I3 14 2 E ANE ANC ime NE E ITEMIQTY ITEM NUMBER TYPE DESCRIPTION 4 140040 PART WASHER 3MM FLAT 2 220052 PART PRINTHEAD KYT 82 I2MF WIO F AR 840269 PART GUIDE PRINTHEAD LEFT 4 840270 PART GUIDE PRINTHEAD LEFT 5 840274 OUNT PRINTHEAD LOWER 6 D840638 PART DEFLECT OR RIBBON 7 0840778 HEATSINK PRINTHEAD o 8 2 FOOO 22 PART SPACER 0D I90 X 10 120 IOOTHK 9 3 FOOOI69 PART SCREW M3X5 TPH ZP SEM 10 2 FOOOITO PART SCREW M3X6 TPH ZP SEM II 2 FOOOIT PART SCREW M3X8 TPH ZP SEM D ADDED FOOOI22 QTY 2 CO2192 20 Jun OI KB FOOOI O QTY 2 WAS 130938 QTY 2 amp 69 QTY 3 WAS 130971 QTY 3 COI695 O2 Oct 00 KB QTY 2 WAS 130984 QTY 2 B RELEASE OF BOM IN AGILE 01465 20 JUL OO INITIAL RELEASE 056 06 VER REV RECORD ECO DATE APPR DRAWN BY DATE This document is the property DJC D6 Mar OO of FARGO Electronics Inc DIM UNITS It contains confidential and proprietary information
59. EW M3X14_TPH_ZP_SEM 1 CABLES AND CABLE COMPONENTS ARE NOT SHOWN IN DRAWING 000190 SCREW _M3X4_TPH_TAPTITE 000191 SCREW M3X5 TPH ZP TAPTITE 000192 SCREW M3X6 ZP TAPTITE 000196 SCREW M3X14 TPH ZP TAPTITE 000199 SCREW M4X30 ZP TAPTITE 000229 PART CLAMP C ABLE 1000031 LABEL PRN RIB LOAD SUPPLY 1000032 PART LABEL PRINT RIB LOAD TUP N Lal 68 BS ep ADDED 229 1 ADDED 140069 QTY 2 02259 03 Jul Ol ADDED 4X 0841024 AND 4X 130991 02216 14 JUN O 2X 00229 WAS 2X 140057 CO2073 14 4X FOOOIG9 WAS 4X FOOOI68 ADDED 4x 140040 CO2069 I4 Moy O D850244 WAS 840243 REMOVED FOOOI69 QTY 02002 26 5 was 8 0840985 WAS 0840774 0840984 WAS 84019 0840983 WAS 840138 0840982 WAS 840137 D84098l WAS 0840509 0840979 WAS 84013 2X 0840980 WAS 840126 840127 DELETED 0840772 0540723 0840521 AND 840175 ADDED EOOO275 74 WAS 130312 4X FOOOIG8 WAS 4X 130937 2X FOOOI72 WAS 2X 130939 I2X 69 WAS 12X 130971 4X FOOOI9O WAS 4X 130314 6X FOOOI9I WAS 6X 130315 4X FOOO 92 WAS 4X 130316 FOOOI99 WAS FOOO036 REPLA
60. FARGO HDP700 Series Card Printer Technical Service and Maintenance Manual FARGO HDP700 Series Card Printer Technical Service and Maintenance Manual This manual is intended for use by service and maintenance personnel who desire more technical information than is contained in the online User s Guide It contains diagnostics calibration and parts replacement procedures Refer to the online User s Guide included with the printer for instructions on general setup installing supplies and standard operation The information in this document is subject to change without notice NO WARRANTY OF ANY KIND WITH REGARD TO THIS MATERIAL INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE No liability is assumed for errors contained herein or for incidental damages in connection with the furnishing performance or use of this material This document contains proprietary information which is protected by copyright All rights are reserved No part of this document may be photocopied reproduced or translated into another language without prior written consent Patent Pending Trademark Acknowledgements PolyGuard and SmartGuard TM are trademarks of FARGO Electronics Inc FARGO is a registered trademark of FARGO Electronics Inc IBM is a registered trademark of International Business Machines Corporation Windows is a registered trademark of Microsoft Corporation All other trad
61. FCC The Card Printer complies with the requirements in Part 15 of the FCC rules for a Class B digital device These requirements are designed to provide reasonable protection against harmful interference in a residential installation If however operation of this equipment in a residential area causes unacceptable interference to radio and TV reception the operator is required to take whatever steps are necessary to correct the interference UL The Card Printer is listed under UL 1950 INFORMATION TECHNOLOGY EQUIPMENT File Number E145118 Volume 1 Section 15 CSA The printer manufacturer has been authorized by UL to represent the Card Printer as CSA Certified under CSA Standard 22 2 File Number 145118 TUV GS The Card Printer has been tested and complies with IEC950 and bears the TUV GS mark License Number 59971826 5 The Card Printer has been tested complies with EN55022 Class 1995 and EN70082 1 1997 standards for EMI emissions License Number J99032510 Based on the above testing the printer manufacturer certifies that the Card Printer complies with all current EMC directives of the European Community and has placed the CE mark on the Card Printer HDP700 Series Card Printer 1 1 FARGO Electronics Inc Agency Listings Safety Standards UL 1950 CSA 2 2 No 950 95 and T V GS EN 60950 1 4 A11 Emissions Standards CE FCC CRC c1374 BSMI ITS EN 55022 Class B 1995 FCC Class
62. Feed Gear 810271 4 40 4 8 6 Encoding Feed Motor Assembly 840100 4 41 4 8 7 Cleaning Roller Assembly 840102 4 42 4 8 8 Flipper Table Position Stepper Motor 840124 4 42 4 8 9 Card Feed Motor Assembly 840198 4 42 4 8 10 Clutch Spring 840285 4 43 4 8 11 Card Sensor Assembly Flipper Table 0840624 4 43 4 8 12 Card Feed Sensor 0840625 4 44 4 8 13 Magnetic Encoder Head 840104 4 44 4 8 14 Encoder Card Sensor 140407 4 45 4 9 Replacing the Power Assembly 4 46 4 9 1 Power Switch 120011 4 46 4 9 2 Power Cord Receptacle 130067 4 46 4 9 3 Main Print Board 000030 02 22222 02 4 47 4 9 4 Lamination Board 140402 4 47 4 9 5 Power Supply 150240 cc et heehee ate Usu Poe Ep AR 4 48 4 10 Replacing the Output Stacker Component 4 48 4 10 1 Output Stacker 0840590 mener 4 48 4 10 2 Stacker Full Sensor 140407
63. Heat slide Moving the slide to the left causes less heat to be used in the printing process causing resin images to be lighter or less saturated Moving the slide to the right causes more heat to be used causing resin images to be darker or more saturated This control can be helpful for fine tuning the sharpness of resin text and bar codes To return all options to their factory settings click on the Default button HDP700 Series Card Printer 3 7 FARGO Electronics Inc 3 5 Image Transfer Tab HDP720 Card Printer Propesties HE General Detads Colo Management Cad Device Options Image Color Image Transfer Magnetic Encoding K Panel Resin Hotizortal airi Direction Cord Travels Through Printer Transfer Dwell Time 2 0 seconds inch Transfer Temperature 1750 Elaitener Temperature 90 0 H Defauk Ce Figure 3 4 3 5 1 Image Position The Image Position controls allow the position of the image on a card to be adjusted To adjust the Image Position values click on the Vertical and Horizontal adjustment arrows When adjusting these values keep in mind that cards always remain in the same position as they travel through the printer regardless of image orientation The Card Illustration shown in the Image Position box will flip and rotate according to selection of Portrait Landscape or Rotate 180 Degrees See Figure 3 5
64. INEERING MODEL NAME u 840151 ASSY BASE PRN FRAME HD7XX 8490151 2 3 2 gt un eel 0 2 ASSEMBLY VERSIONS REFERENCED BY DRAW ING TEM QTY NUMBER DESCRIPTION ITEM PART NUMBER DESCRIPTIO 1 000248 PART IND FERRITE BEAD SNAP ON 2 840103 O2 ASY MAGETICS MODULE 2 30951 PART W ASHER SPRING 2691D 4230D 006 THK 3 840103 03 ASY SMART CARD MODULE 3 2 30985 UT M3 X 0 5 KEPS CZ 5 840103 O5 ASY MAG AND SC MODULE 4 2 40040 PART WASHER 3MM FLAT 7 84003 07 ASY JIS2 MODULE 5 2 40046 PART RETAINING RING EXT E 063 IN SHFT 8 840103 O8 ASY JIS2 AND SC MODULE 6 40048 PAR RETAINING RING EXT C 25 IN SHFT 7 40062 PAR RETAINING RING EXT E 250 IN SHFT 8 2 40069 PAR TIE WRAP 9 40407 ASSEMBLY ASY SENSOR BOARD 0 50071 PART SPRING COMP 120 X 375 X 014 1 2 760343 PART BEARING DRIVE ROLLER 2 12 760386 PART SPACER CLUTCH 32242 810236 PART ROLLER CARD IDLER 4 3 810480 PAR SPRING CARD IDLER 5
65. M 080229 is seated properly If the memory module is not seated properly remove the board and reinstall If the installation appears correct and the error persists the SIMM 080229 on the Main Print Board will need to be replaced 6 1 4 RAM Memory Error An error has occurred in the permanent circuit memory Reboot the printer If the problem persists the Main Print Board will need to be replaced as described in Section 4 9 3 As an alternative to replacing the Main Print Board the chip U17 080229 may be replaced FARGO recommends that only a qualified electronics technician perform this procedure 6 1 5 FPGA An unexpected hardware error has occurred Reboot the printer If the problem persists the Main Print Board will need to be replaced as described in Section 4 9 3 As an alternative to replacing the Main Print Board the chip U2 080066 may be replaced FARGO recommends that only a qualified electronics technician perform this procedure 6 1 6 Update Firmware Now The system firmware MUST be updated for one of the following reasons e A previous firmware update was unsuccessful e Program data is corrupt The printer model does not correspond with the installed firmware model number e The revision number of the firmware does not match on all system components See Appendix A for instructions on how to update the Firmware HDP700 Series Card Printer 6 1 FARGO Electronics Inc 6 2 SENSOR TESTING Check the voltage
66. MOC OUPLE 0840915 PART BRACKET LAM MOUNT 0820943 PART SPRING LAM PRESSURE 0840951 PART BUSHING SHAFT GUIDE F000158 PART O RING 0 103 X 1 063 F000169 PART SCREW M3X5 TPH ZP SEM F000190 PART SCREW _M3X4_TPH_TAPTITE F000191 PART SCREW M3X5 TPH ZP TAPTITE F000196 PART SCREW M3X14 TPH ZP TAPTITE ADDED 140048 REMOVED 140062 QTY EA CO2I92 20 Jun Ol ADDED 130972 01938 Ol Feb Ol ADDED FOOOISO QTY 3 FOOO 96 QTY 6 0840750 QTY 1 0840769 2 AND DB40781 QTY REMOVED FOOOISO QTY 3 FOOOIS6 QTY 6 0840750 1 0840769 2 AND 084078 QTY 4X FOOOI69 WAS 4X 130971 I3X FOOOISO WAS 7X 130314 2x WAS 130315 6X FOOOI96 WAS 6X 130318 FOOOIS8 WAS FOOOO63 01633 8 5 084095 QTY 2 WAS 840339 QTY 2 01627 07 Sep 00 ADDED 0840934 amp 2X 130314 0840915 WAS 840261 COI579 23 AUG OO 130988 WAS 46 02 Jun 00 01928 25 Jan OI O3 Jon Ol 01695 02 Oct 00 NOTES 1 CABLES AND CABLE COMPONENTS ARE NOT SHOWN IN DRAWING ODED 40040 TT SONG 95 09 REMOVED 2 QTY ADDED 140069 QTY 01058 07 INITIAL RELEASE COO980 I6 Feb 00 RECORD DATE FINISH UT
67. Menu and Selecting an Option Ready HDP7XX v X X X MENU Figure 7 1 The MENU option is above the center softkey button See Figure 7 3 and Figure 7 1 This allows you to access several test setup and reporting functions The tree structure on page 7 4 shows the available menu options description of each option and its function is included on the pages following the on line menu Press the MENU button The SELECT FUNCTION screen appears See Figure 7 2 SELECT FUNCTION Print Test Image Setup Printer SELECT Figure 7 2 Use the scroll buttons to move up or down through the menu options See Figure 7 3 Brackets appear on either side of the active menu option Press the button below SELECT to choose an option There are five categories to choose from PRINT TEST IMAGE SETUP PRINTER SHOW ERROR COUNT SHOW CARD COUNT and SYSTEM UPGRADE Softkey Buttons Scroll Buttons Figure 7 3 HDP700 Series Card Printer A 1 FARGO Electronics Inc SELECT FUNCTION Print Test Image MENU E Setup Printer Show Card Count System Upgrade SELECT TEST IMAGE Gray Align YMC YMCK Color Bars YMC Card Count Print Offset Transfer TOF Transfer EOF Transfer Tension Film Drive Ribbon Tension Ribbon Drive Transfer Temp Flattener Temp Head Resistance Image Darkness Encoder Settings Flipper Offset Exception Log
68. Note the outline around the illustration will always remain in the same landscape orientation UU TMT Figure 3 5 Figure 3 6 represents how the printed image will move in relation to the fixed card position as positive and negative image placement values are entered 3 8 HDP700 Series Card Printer FARGO Electronics Inc Rear of Printer Card Output f Horizontal Horizontal Card Input Side of Printer Side of Printer Direction card travels through printer Front of Printer Figure 3 6 The Vertical adjustment moves the image toward the rear of the printer if a positive number is entered and toward the front of the printer if a negative number is entered The Horizontal adjustment moves the image toward the card output side of the printer if a positive number is entered and toward the card input side of the printer if a negative number is entered The maximum value for the Vertical and Horizontal adjustments is 100 pixels 10 pixels 0 03 8mm 3 5 2 Transfer Dwell Time and Temperature The Image Transfer option also allows control of the Transfer Dwell Time and Transfer Temperature See Figure 3 4 These settings control the speed and temperature at which printed images are transferred from the HDP Film to the card Depending on the card type these settings may vary The printer driver automatically optimizes these settings according to the selection made in the Card Type option Any changes made to the
69. OMPONENTS INITIAL RELEASE IRD 7 This document is the property j of FARGO Electronics Inc le O EET Drethorizod duplication 4 ELECTRONICS INCORPORATED duplication SCALE Sur DESCRIPTION PROJECT HD7XX R COMPONENTS V NUMBER ACC 8406 ART NUMBER 84061 14 MA AMA A lA EE ITEM NUMBER TYPE DESCRIPTION 150188 000 PART BUSHING NYLINER 4MM 130857 PART M3 X 20 STANDOFF MALE X FEMALE 131002 PART SCREW SHOULDER M3 X 10 140048 RETAINING RING EXT C 25 IN SHFT 140065 PART RETAINING RING EXT E 156 IN SHFT 150175 PART SPRING COMP 240 562 016 760219 PART BEARING RIBBON ROLLER 760252 PART CAM HEAD LIFTER 840266 PART BRACKET GUIDE PRN 840267 PART BRACKET PRINT MOUNT 840268 PART BRACKET PRN HOUSING 840272 PART SPRING HEAD FORCE 840273 PART MOUNT UPPER PRINTHEAD 840276 PART BRACKET SPRING TENSION 0840722 ASSEMBLY ASY CBL 1 8 BRAID X 6 0840854 ASSEMBLY ASY PRINT HEAD D840986 ASSEMBLY ASY FAN 150313 FAN TOP 0841015 PART SHAFT CAM PRN 0841040 PART ROLLER RBN_CONVEX F000166 PART SPRING COMP 228 X 1 50 X 036 F000169 PART SCREW M3X5 TPH ZP SEM F000172 PART SCREW 3 10_ _7 _5 F000190 PART SCREW _M3X4_TPH_TAPTITE F000191 PART SCREW M3X5 TPH ZP TAPTITE F000199 PART SCREW M4X30 TPH ZP TAP
70. P pati EE 7 7 7 3 5 Adjusting the Film iDrive esadi en ea EEE NAA 7 8 7 3 6 Adjusting the Ribbon Tension 7 8 7 3 7 Adjusting the Ribbon Drive 7 8 7 3 8 Adjusting the Transfer 7 8 7 3 9 Setting the Flattener 7 8 7 3 20 Setting the Printhead Resistance 7 9 7 3 21 Adjusting the Image 7 9 7 3 22 Changing the Encoder Settings 7 9 7 3 23 Setting the Magnetic 7 10 7 3 15 Adjusting the Flipper 7 11 7 3 Show Error GOUDLU tm ie ete coena EE cei E EO ERR ERR 7 11 7 4 Show Gard COUNT ee te add 7 11 7 5 System Upgrade 7 12 FIRMWARE UPDATES ea e Taare a ccteccccteeccavheneczsccccuccasacevenccpaccgateceneezetiteuecatessss 1 A 1 The Firmware Updater Application Program A 1 A 2 Downloading Firmware Updates A 1 Updating Your Printer s Firmware lt mener A 2 A 3 1 To update the Main A 2 A 3 2 To update the LCD A 3 FARGO Electronics Inc Section Specifications Regulatory Compliances
71. Phillips head Screwdriver Torx T10 Screwdriver Turn off the printer and unplug the power cord from the printer Remove the four screws from the bottom edge of the Card Input Hopper Cover and the three screws from the inside edge of the cover on the left side of the printer Lift the Card Output Hopper Cover off of the printer Remove the two screws from the sensor Disconnect the cable connector 4 10 3 Stacker Lift Motor 840130 Refer to Drawing D840590 Tools Needed Phillips head Screwdriver Torx T10 Screwdriver Turn off the printer and unplug the power cord from the printer Remove the four screws from the bottom edge of the Card Input Hopper Cover and the three screws from the inside edge of the cover on the left side of the printer Lift the Card Output Hopper Cover off of the printer Remove the o ring from the motor Remove the two screws that hold the motor in place Disconnect the wires from the Stacker Lift Motor Lift the motor from the printer HDP700 Series Card Printer 4 49 a MO Aa A 1 d c e qox h e ub 1 QTY ITEM NUMBER TYPE DESCRIPTION 130985 PART NUT M3 X 0 5 KEPS CZ 140021 PART FOOT RUBBER BUMPER 2X 44 IN DIA 140040 PART WASHER 3MM FLAT 840167 ASSEMBLY ASSY INPUT COVERS 840169 ASSEMBLY ASSY OUTPUT COVERS 840361 PART COVER TOP TOWER 840362 COVER MID_TOWER 840363 PART COVER BASE TOWER 0840501
72. R 0840650 PART PLATE FLATTENER COVER 0840737 PART TAPE WING SPRING 0840763 PART BRACKET GUIDE EDGE BASE 0840783 PART INSULATION FLATTENER TOP 0840816 ASSEMBLY ASY FLATTENER HOT 0840830 PART ROLLER PINCH 0840831 ROLLER PINCH 0840865 PART SPRING_PLATE D840886 PART ROLLER PINCH D840890 PART BUSHING CARD GUIDE D840908 ASSEMBLY ASSY DANCER D840944 ASSEMBLY ASY IDLER TENSIONER 0850955 SIDEPLATE LEFT BASE PRINT 0840955 PART GUIDE FLATTENER CR100 0840968 ASSEMBLY ASY ROLLER CR100 UPGRADE 0841009 ASSEMBLY ASY CABLE HARNESS BASE SNR 0850190 PART PULLEY MAIN 000070 PART SLEEVE BRAIDED 1 2 000003 PART BELT 60 GRV 125 W MXL 00000 PART BELT 81 GRV 125 W MXL F000013 PART M3 X 6 STANDOFF MALE X FEMALE F000015 PART W ASHER SHOULDER NYLON F000018 PART BELT 104 GRV 125 W MXL F000066 PART RETAINER GRVD 312 X 630 X 01055 F000152 PART GROMMET 55 64 ID X 1 3 16 OD 000153 PART GROMMET 31 32 ID X 1 50 00 F000156 PART SPACER NYLON 257 X 500 X 062 F000157 PART INSULATOR SCREW 25 X 51 F000169 PART SCREW M3X5_TPH_ZP_SEM F000171 PART SCREW M3X8_TPH_ZP_SEM 000172 PART SCREW M3X10_TPH_ZP_SEM
73. R TYPE DESCRIPTION 1 120011 PART SWITCH 2 1 130067 PART FILTER F E 130859 PART M3 X 11 STANDOFF MALE X FEMALE J 4 2 130918 PART SC JACK 4 40 5 16 y 5 ul 130985 PART NUT M3 X 5 KEPS C7 6 D 140012 PART SHER M3 EXT TOOTH LOCKING 1 Ihi 0 PART ASHER 3MM FLAT 140043 PART FOOT RECESSED BUMPER 140055 PART GROMMET 750 1D X 1 125 00 1400 PART TIE WRAP 140079 PART FOOT RUBBER BUMPER SQR 140402 ASSEMBLY ASY 5200 MCPU_BRD H 150240 PART P UPPLY POTRANS H 760420 PART GROUND SHIELD 840351 PART BRACKET MODULE DAMPER 895689 PART LABEL PRIM EARTH GROUND 4000030 ASSEMBLY ASY 5200 CPU BRD D840510 D840513 J51 TO PRINT D840515 SPY TO PRIN 61 G LE LAM J59 TO PRINT J62 G ASSEMBLY SKIN REAR ASSEMBLY D SUB ASSEMBLY ASY CBL GROUND 16 x5 D840866 MBLY BRACKET REAR D841003 ASSEMBLY ASY CBL HRNS E CARD PART SERIAL COVER PART VER POWER SUPPLY PART IER SHOULDER NYLON PART 3 5 TPH 7 SEM B PART M3X8_TPH_ZP_SEM 3 10_ _7 _5 000191 PART 3 5 TPH ZP TAPTITE F000198 PART M4X16 ZP TAPTITE F000229 PART CLAMP CABLE 1000019 PART LABEL HDP POW 1000027 PART LABEL COMMUNICATION PORTS 1000162 PART LABEL COMMUNICATION PORTS F E D D C ADDED LOt One 2X FOOOISI 30 JUN O BDU REPLACED 140401 WITH 20 Jun O REP FOOO WAS 140057 2073 I4 May Ol CJ NOT USED 2038 I2 APR OI BDJ 130971 25Au9 00 BL COl4IT II JUL OO IT MAY OO B 1 CABLES AND CABLE C
74. RING EXT E 250 IN SHFT 140063 PART RETAINING RING EXT E 188 IN SHFT 140407 ASSEMBLY ASY SENSOR BOARD 150093 PART SPRING EXT 250 X 1 500 X 018 150101 PART BUSHING NYLINER 250 150199 PART SPACER 198 ID 493 OD 010 THK 220071 PART BELT 65 GRV 125 W MXL 220082 PART BELT 105 GRV 125 W MXL 760343 PART BEARING DRIVE ROLLER 81027311 PART SPRING LID LIFT 840164 ASSEMBLY ASSY STEPPER BASE 840165 ASSEMBLY ASSY CARD PATH BASE 840166 ASSEMBLY ASSY FAN SHROUD 840239 PART CROSS MEMBER 1X1 840300 PART SIDEPLATE RIGHT BASE PRINT 840314 PART ROLLER CARD FULL WIDTH 840320 PART ROLLER PLATEN LAM 840321 PART ROLLER CARD FEED 840328 PART PULLEY COMPOUND 15X45 GROOVE 840351 PART BRACKET MODULE DAMPER 840374 PART PULLEY COMPOUND 24X36 GRV 840375 PART SPRING CARD_GUIDE_BASE 895747 PART TAPE CARTRIDGE 1 33 X 375 0000169 PART FLANGE 250X 750X 125 0840503 PART LEVER DRD SHAFT 0840505 PART BRACKET DANCER_RETRAC TION 0840589 PART SHAFT DANCER RETRACTION 0820619 PLATE STRUCTURE BASE 0840623 ASSEMBLY PLATE BELT TENSION 0840640 PART BRACKET FLATTENER_COOL 0840642 PART BRACKET FLATTENER_TOP 0840649 PART HEATSINK FLATTENE
75. RR LE HERE 2 20 2 9 10 Poor Image Quality a o oa dus 2 21 2 9 11 Image Washout on Film e men 2 21 2 9 12 Registration problems mener 2 22 2 9 13 Image Skewed on the 2 22 PRINTER ADJUSTMENTS 3 1 3 1 3 1 Fine Tuning the Card Separator Adjustment 3 2 3 2 Using FARGO HDP Technology to Print on Alternate Card Stocks 3 2 3 3 Device Options redet pet el apis 3 5 3 3 1 A 3 5 3 3 2 Golor Match eR 3 5 3 3 3 Resin Dither ir nm 3 6 3 3 4 Print Bothi Sides mii as 3 6 3 3 5 Split 1 Set of Ribbon Panels 3 6 3 3 6 Print Back Side Ony eo Eae eee REN 3 6 3 3 7 Rotate Front 180 3 6 3 3 8 Rotate Back 180 Degrees gt 3 6 3 3 9 Disables Print ag ucc nth cR RR XE ET Ene A RR RE FREE IRR RAN 3 6 3 3 10 Buffer Single Caldas d etui R 3 6 3 4 mage Color eio Yeti 3 7 3 5 Image Transfer Tab ptu hee ep Moe Ep adden 3 8 3 5 1 Image 3 6 3 5 2 Transfer Dwell Time an
76. Rotate the Transfer Station outward Remove the two screws F000191 Take the Peel Off Bar out of the printer From the front of the HDP Card Printer the Peel Off Bar on the input side should be flush with the frame the Ribbon Peel Bar on the output side should have 3 16 in 4 5mm gap between the frame and the Ribbon Peel Bar 4 5 10 Ribbon Drive Hub 2 840324 Refer To Drawing 840152 Tools Needed Phillips head Screwdriver Torx T 10 Screwdriver Standard Screwdriver OP ge m Turn off the printer and unplug the power cord from the printer Open the Front Access Door Push the Release Lever down to unlock it Lift the Print Station up and back Bring the Transfer Station up and forward Remove the four screws F000034 from the Front Cover Lift off the Front Cover Remove the two screws F000034 from the Rear Transfer Cover HDP700 Series Card Printer 9 FARGO Electronics Inc Lift off the Rear Transfer Cover 10 Use the standard screwdriver to remove the Retaining Ring 140009 11 Take off the Ribbon Driven Hub 4 5 11 Transfer Station Assembly 840152 Refer Drawing 840152 Tools Needed Phillips head Screwdriver Standard Screwdriver Torx T 10 Screwdriver Wire Cutter Bo NE m 11 12 13 14 15 16 17 18 NOTE Turn off the printer and unplug the power cord from the printer Open the Front Access Door Push the Release Lever down t
77. Series Card Printer 3 19 FARGO Electronics Inc 3 8 3 Orientation Select either Portrait or Landscape Selecting Portrait causes the card to print in a vertical orientation Selecting Landscape causes the card to print in a horizontal orientation See Figure 3 18 3 8 4 Copies Specifies the number of copies to be printed 3 8 5 Test Print This option sends self test print to the printer A Full Color YMC YMCK or YMCKK print ribbon must be installed This test print procedure can be helpful in ensuring that the computer is effectively communicating with the printer and that the printer is functioning properly 3 8 6 About Clicking this button opens a dialog box containing the copyright and version information about this printer driver software 3 9 Cleaning the Printer 3 9 1 Clean the Printhead This should be done every time the print ribbon is changed to maintain consistent print quality 1 Remove watches rings bracelets and other jewelry 2 Open the Print Station 3 Use a Printhead Cleaning Pen from the Printer Cleaning Kit to firmly wipe back and forth across the surface of the Printhead See Figure 3 19 4 Close the Print Station once the Printhead is completely dry Printhead Figure 3 19 3 9 2 Clean the Platen Rollers 1 Leave the printer power ON and open the Print and Transfer Stations 2 Remove the print ribbon and HDP Film 3 Locate the Print Platen Roller See Figure 3 20 3 20 HDP700 Series C
78. T DANCER RETRACTION 0820619 PART PLATE STRUCTURE BASE 0840640 PART BRACKET FLATTENER COOL D840642 PART BRACKET FLATTENER TOP D840649 PART HEATSINK FLATTENER D840650 PART PLATE FLATTENER COVER D840737 PART TAPE WING SPRING D840763 PART BRACKET GUIDE EDGE BASE 0840783 PART INSULATION FLATTENER TOP 0820816 ASSEMBLY ASY FLATTENER HOT 0840830 PART ROLLER PINCH 0840831 PART ROLLER PINCH 0840865 PART SPRING_PLATE D840886 PART ROLLER PINCH D840890 PART BUSHING CARD GUIDE 0840908 ASSEMBLY 55 DANCER 0840944 ASSEMBLY ASY IDLER TENSIONER 0840945 PART SIDEPLATE LEFT BASE PRINT 0840955 PART GUIDE FLATTENER CR100 0840968 ASSEMBLY ASY ROLLER CR100 UPGRADE 0841009 ASSEMBLY ASY CABLE HARNESS BASE SNR 0841032 PART GEAR 72X36_TOOTH 0841033 PART POST PLTN_DRIVE_IDLER 0841038 PART SIDEPLATE RIGHT BASE PRINT 0841042 PART POST BASE IDLER 0850190 PART PULLEY MAIN E000070 PART SLEEVE BRAIDED 1 2 F000013 PART M3 X 6 STANDOFF MALE X FEMALE F000015 PART W ASHER SHOULDER NYLON F000018 PART BELT 104 GRV 125 W MXL F000066 PART RETAINER GRVD 312 X 630 X 010SS F000152 PART GROMMET 55 64 ID X 1 3 16 OD F000153 PART GROMMET 31 32 ID X 1 50 OD F000156 PART SPACER NYLON 257 X
79. TITE NOTES CABLES AND CABLE COMPONENTS ARE NOT SHOWN IN DRAWING D841040 SHAFT MUST BE ASSEMBLED SUCH THAT THE STEP FACES UPWARD WHEN 840153 MODULE IS OPEN 0841040 WAS 840317 ADDED NOTE 2 CO2229 2I JUL Ot 0841015 WAS 840271 CO2002 28 Mor Ol D840986 WAS D840800 01936 08 Feb O FOOO G9 WAS 130971 2x FOOOIT2 WAS 2X 150939 4X FOOOISO WAS 4X 130314 4X FOOOISI WAS 4X 130315 01695 02 2X FOOO 99 WAS 2X 6 REMOVED 140012 2X 66 WAS 2X 150174 01679 02 Oct 00 CREATED SUB ASY 0840854 01465 6 MAR 00 INITIAL RELEASE COIOI2 27 Apr 99 RECORD ECO DATE FINISH DATE 27 Apr 99 ei e S O S FARGO Botones RE 7 DIM UNITS it contains confidential and duplication ich ELECTRONICS INCORPORATED DESCRIPTION ASY PRN HEADLIFT PROJECT PART NUMBER ITEM NUMBER d mE HD7XX 840160 840160 2 3 4 5 6 T 8 9 10 Il 12 14 ee As ITEM NUMBER TYPE DESCRIPTION 130285 PART WASHER 1251D x 37500 x 040 NYLON 130951 PART W ASHER SPRING 2691D 4230D 006THK 130969 PART WASHER SPRING 256 ID 485 OD 007 THK 130972 PART SCREW M2X8 PPH 130973 PART SCREW M2 5X4 PPH 130988 PART PIN ROLL 06
80. TK o D ASSY INPU ENGINEERING USE ONLY j zm PROJECT PART NUVEER ITEM NUMBER SANO FILE ENGINEERING MODEL WANE TOL FE CORRECTION IN AGILE COIS96 29 Aug 00 KB _ NN 840156 840156 ASSY INPUT ASSEM VER REV RECORD eco DATE APPR ID 840156 840156 2 3 4 5 6 8 9 10 Il 12 13 14 AM A A AA MA lalo ME AL 2 oe QTY ITEM NUMBER DESCRIPTION 130302 PART SCREW M2X3 PPH 130862 PART CLAMP CABLE 1 130884 PART WASHER 097 ID 300 00 090 THK 130969 PART WASHER SPRING 256 ID 485 OD 007 130973 PART SCREW M2 5X4 PPH 130975 PART PIN ROLL 094 X 440 130985 PART NUT M3 X 0 5 KEPS CZ 130991 PART SCREW M4X6 PPH SEM 130997 PART WASHER 250 ID 750 OD 045 THK 140009 PART RETAINING RING EXT C 188 IN SHFT 140012 PART WASHER M3 EXT TOOTH LOCKING 140040 PART WASHER 3MM FLAT 140061 PART RETAINING RING EXT E 094 IN SHFT 140062 PART RETAINING RING EXT E 250 IN SHFT 10065 RETAINING RING EXT E 156 IN SHFT 140069 PART TIE WRAP 140212 PART O RING 1 024 140407 ASSEMBLY ASY SENSOR BOARD 150074 PART SPRING COMP 480 X 1 000 X 036 760219 PART BEARING RIBBON ROLLER 760287 PULLEY GEAR COMBO 760288 PART GEAR RIBBON IDLER 760289 PART GEAR RIBBON DRIVE 760343 PART BEARING DRIVE ROLLER 771687 PULLEY GEAR COMBO 810271 PART GEAR CARD FEED SHAFT 810492 PART ENCODER WHEEL 840108 ASSEMBLY ASSY RIBBON SENSOR ARRAY 840131 ASSEMBLY ASY MTR 15
81. Verify that the wires 840121 from the Output Stacker are connected properly and are well seated in the wire harness Ensure that the Output Stacker is set to the correct card size Slide the wall of the Output Stacker to the correct card size Test the operation of the Stacker Lift Motor by disconnecting the cable connector and connecting a 9V battery to the wires If the motor does not turn replace the motor If the motor does turn the Lam Board may need to be replaced as described in Section 4 9 4 HDP700 Series Card Printer 2 13 FARGO Electronics Inc 2 9 Diagnosing Image Problems 2 9 1 Pixel Failure Symptom A thin line or scratch travels the entire length of the card Mike Berman tudent 3957105 Library Code 2439 554 Check the card stock for scratches replace the cards if necessary Examine the Printhead for visible damage Clean the Printhead as described in Section 3 9 1 Clean the Cleaning Rollers as described in Section 3 9 4 Clean the Platen Rollers as described in Section 3 9 2 2 9 2 Card Surface Debris Symptom Prints have spots white or colored voids and or dust on them 2 14 Student 3957105 Library Code Mike Berman 2439 554 0 Be sure the cards are clean and stored in a dust free environment Cards with embedded contaminants in the surface should not be used Clean the inside of the printer as described in Section 3 9 3 Clean the Cleaning Rollers as described in
82. X User Interface Board Assembly 140403 Remove the five screws from the base of the Card Input Hopper Cover and remove the other four screws on the right side of the printer Lift the Card Input Hopper Cover off of the printer Remove the C Ring Slide the Card Feed Shaft Gear from the shaft 4 8 6 Encoding Feed Motor Assembly 840100 Refer To Drawing 840156 Tools Needed Phillips head Screwdriver Torx T 10 Screwdriver Turn off the printer and unplug the power cord from the printer Open the Front Access Door Detach the LCD Interface Cable D840517 from the HD7XXX User Interface Board Assembly 140403 Remove the five screws from the base of the Card Input Hopper Cover and remove the other four screws from inside the print station Lift the Card Input Hopper Cover off of the printer Push the Release Lever down Remove the cover from the Encoding feed motor Remove the two screws 130315 from the Encoding Feed Motor Remove the O ring from the Feed Motor 10 Lift the Encoding feed motor from the printer HDP700 Series Card Printer 4 41 FARGO Electronics Inc 4 8 7 Cleaning Roller Assembly 840102 Refer To Drawing 840156 Tools Needed None 1 Open the Front Access Door 2 Press the tab on the Cleaning Roller Assembly 3 Pull the Cleaning Roller Assembly from the printer 4 8 8 Flipper Table Position Stepper Motor 840124 Refer To Drawing 840156 Y Tools Needed Phillips h
83. ables that run to the Line Filter 130067 Remove the Ground Screw D840510 20 4 46 HDP700 Series Card Printer FARGO Electronics Inc 8 Remove the two screws 130971 and nuts 130985 located on each side of the outside of the Power Cord Receptacle 9 Remove the Power Cord Receptacle 4 9 3 Main Print Board A000030 Refer Drawing 840161 Tools Needed Torx T 10 Screwdriver Phillips head Screwdriver Turn off the printer and unplug the power cord from the printer Remove the screws from the Back Cover of the printer Tilt the Back Cover outwards from the printer Unplug the cable connections to the Main Board Qu A Remove the five screws F000169 that secure the Main Board to the Rear Bracket D840585 6 Take the Main Board from the printer NOTE Refer to Table 4 1 for cable connections 4 9 4 Lamination Board 140402 Refer Drawing 840161 Tools Needed Torx T 10 Screwdriver Phillips head Screwdriver Turn off the printer and unplug the power cord from the printer Remove the screws from the Back Cover of the printer Tilt the Back Cover outwards from the printer Unplug the cable connections to the Lamination Board Remove the four screws F000169 that secure the Lamination Board 9 gu a ge 9 Lift the Lamination Board from the printer NOTE Refer to Table 4 1 for cable connections HDP700 Series Card Printer 4 47 FARGO Electronics Inc
84. ack K panel Select this option if printing resin black text or barcodes onto a colored background to provide a more gradual transition between the two When the Print K Only option is selected all black in the designated areas will print only with the resin black K panel Select this option if printing resin black onto a white background to maximize the sharpness of printed text and barcodes 3 14 HDP700 Series Card Printer FARGO Electronics Inc 3 7 Magnetic Encoding Tab HDP720 Card Printer Properties General Detale Color Management Cad Device Options Image Color Image Transfer Magnetic Encoding K Panel Resin Encoding Mode Verification 6150 Auto Ejea Tet Error C Manus Eject Each Coercevity 6 MehCo LowCo Retnes E E Magnetic Track Selection 6 Tuck C Tak C Tick 3 Magnetic Track Options Bit Density Character Size ASCII Offset 758A 5686 C NULL C 128821 18 SPACE 2108F C ZERO LRE Generation Character Panty NelRC C NoPaity Shit Data Lett 6 Even Party C Even Party C Odd Party Odd Party Defout Figure 3 16 These options only apply if the printer has an optional Magnetic Stripe Encoding Module installed Select this tab to display options for controlling the magnetic stripe encoding process The following describes these options and the printer s magnetic encoding process 3 7 1 Overview The HDP Card Printer can be purchas
85. ansfer Station Cover Lift off the Front Transfer Station Cover Remove the two screws F000034 from the bottom of the Base Module Cover Remove the six screws from the bottom edge of the Card Input Hopper Cover and the three screws from the inside edge of the cover on the right side of the printer Detach the LCD Interface Cable D840517 from the HD7XX User Interface Board Assembly 140403 Lift the Card Input Hopper Cover off of the printer Remove the four screws from the bottom edge of the Card Output Hopper Cover and the three screws from the inside edge of the cover on the left side of the printer Lift the Card Output Hopper Cover off of the printer Remove the screws F000034 from each side of the Base Module Cover Rotate the Transfer Station to a 45 angle Pull the Base Module Cover carefully up and out of the printer Remove the Print Module by removing the screws on either side of the Cross Member Spread the side plates and lift out the Print Module Remove the screws from the base plate that hold the Base Module in place Lift the Base and Transfer Modules from the Printer Remove the screw from the Gas Spring 840366 and take off the Washers 130283 and 140040 on the base module Remove the c clips from the hinge pins take out the hinge pins Disconnect the wires that run to the Transfer Module HDP700 Series Card Printer FARGO Electronics Inc 4 7 Replacing the Gear Driven Base Module Components
86. aracters to insert an access card to operate the printer Press the OK button to continue SmartGuard Enabled data has successfully been encoded onto the SmartGuard Access Card The SmartGuard Security Feature now protects the printer From now on you must insert a valid access card to operate the printer Press the OK button to continue riting Access Card Indicates the SmartGuard Access Card is being encoded HDP700 Series Card Printer 2 3 FARGO Electronics Inc 2 4 2 3 Communication Errors Symptom s Incorrect output communications error on PC or printer stalling no response from printer no job printed paper out error 2 3 1 System does not meet requirements Confirm that the system meets the minimum requirements e IBM PC or compatible Windows 95 98 ME NT 2000 e Pentium class 133 MHz computer with 32 MB of RAM or higher e 200 MB free hard disk space or higher e ECP parallel port with DMA access 2 3 2 A driver or application is conflicting with the FARGO driver Close the software program and check the printer driver Reboot the computer Make sure the printer driver is installed correctly Especially if an obsolete driver was recently removed Be sure the correct setup options within the printer driver are selected Confirm that the driver is current by checking at www fargo com 2 3 3 Using an inadequate data cable Use a double shielded parallel cable no longer than six feet in len
87. ard Printer FARGO Electronics Inc Figure 3 20 4 Use a Cleaning Pad from the Printer Cleaning Kit to wipe the roller clean 5 Locate the Transfer Platen Roller See Figure 3 21 Transfer Platen Roller Figure 3 21 6 Use a Cleaning Pad from the Printer Cleaning Kit to wipe the roller clean Press the FORWARD and BACK buttons to move the roller back and forth while cleaning 7 Replace the printing supplies and close the Print and Transfer Stations after the rollers are clean and completely dry 3 9 3 Clean the Inside of the Printer 1 Open the Print Station and Transfer Station 2 Remove the print ribbon and HDP Film from the printer 3 Use acan of compressed air to blow out all visible areas of the printer interior If you do not have a can of compressed air use a Cleaning Pad from the Printer Cleaning Kit to wipe out all visible areas inside the printer Remove any debris that may be inside Be extremely careful not to let any alcohol drip inside the printer 4 Re install the printing supplies 5 Close the Print and Transfer Stations 3 9 4 Clean the Cleaning Rollers 1 Open the Front Access Door of the printer 2 Depress the Cleaning Roller Lock 3 Pull the Cleaning Roller Assembly out of the printer HDP700 Series Card Printer 3 21 FARGO Electronics Inc 4 Clean the rollers with one of the adhesive backed Cleaning Cards from the Printer Cleaning Kit Remove the card s adhesive backing paper and slid
88. are version 1 3 0 or higher has default Transfer Temperature Dwell Time and Flattener Temperature settings that deliver the best transfer for these card types These defaults automatically configure based on the card type ribbon type and whether printing single or dual sided Before printing if using these standard FARGO card types check to make sure that the appropriate card type option selected from the Card Tab of the HDP printer driver Table 3 1 UltraCards Glossy PVC 175 2 seconds inch Dual Side 75 non H panel ribbon Single Side 90 panel ribbon 2 Single Side 90 HDP Cards Matte PVC Dual Side 75 panel ribbon Single Side 90 1 Based on 30 mil card thickness For thinner cards reduce the Flattener temperature increase the Flattener temperature for thicker cards 2 YMCKH panel ribbon provides a Heat Seal panel that aids in transferring to matte finished cards and requires a lower transfer temperature Note that only matte finished cards with a surface roughness Ra of 60 micro inches or less are recommended It is very important to note that not all card types will be accommodated by these default settings In some cases experimentation may be needed to find the proper settings For the cases where custom settings are required the printer driver s Card Type option also includes a Custom 1 and Custom 2 option These settings allow designating a unique Card Type name which then saves custom I
89. ation Assembly 840152 4 19 4 5 12 Lamination Assembly 840159 4 20 4 5 13 Transfer Lift Switch 840142 4 21 4 5 14 Transfer Lift Motor 840132 4 21 4 6 Replacing Belt Driven Base Module Components 4 23 4 6 1 Drive Belt Platen Roller to Card Feed Roller 220071 4 23 4 6 2 Drive Belt Card Feed Roller to Card Feed Roller 220082 4 23 4 6 3 Stepper Motor Assembly 840164 4 24 4 6 4 Compound Grooved Pulley 8402328 4 25 4 6 5 Pinch Roller Spring Plate Front 840354 4 25 4 6 6 Pinch Roller Spring Plate Back 840354 4 26 4 6 7 Drive Belt Tensioner to Platen Roller 000003 4 26 4 6 8 Drive Belt Stepper Motor to Tensioner 4 4 27 4 6 9 Main Pulley Front 0850190 040011 4 27 4 6 10 Main Pulley Back 0850190 4 28 4 6 11 Belt F0000198 ioi rte a P Re Mete 4 29 4 6 12 Base Module 840151 mener 4
90. bon s resin black K panel as specified by each of the following options 1 Select the Full Card option to print the resin black K panel for all black found within all areas of the image See Figure 3 8 E Direction Card Travels Though Printer Part All Black With Panel F Filed Qelned Aes Uedelined Areats 21 p Figure 3 8 3 10 HDP700 Series Card Printer FARGO Electronics Inc 2 Select the Defined Area s option to print the resin black K panel for all black found only in an area or areas defined See Figure 3 9 fiso d 6 on a c 1 E Direction Card Travels Theough Printer D Prnt Al Black With K Panel es I Deined Are 7 Undelined Figure 3 9 Select the Undefined Area s option to print the resin black K panel for all black found only in the space outside the areas defined See Figure 3 10 l fi 0 3 x om en oun x fi al E Direction Card Travels Theough Printer Pare Al Black With K Panet 4 Urcietined Areals Figure 3 10 HDP700 Series Card Printer FARGO Electronics Inc 3 6 1 Defining an Area Click on the Defined Area s check box This will activate the card grid in the upper half of the window It is through this card grid that up to five areas can be defined K Panel Resin 80 Card Size Front Back X Direction
91. ck simply create the full color front side of the card on page 1 of the document and the monochrome back side on page 2 The printer driver will always place all odd numbered pages on the front side of the card and all even numbered pages on the back side 3 3 5 Split 1 Set of Ribbon Panels HDP720 only Select this option to automatically print full color on the front of a card and resin black on the back of a card using either of the Full Color YMCK or YMCKK print ribbons Selecting this option provides the most economical means of printing a dual sided card since a single set of ribbon panels is essentially split to print both the front and backsides of a card If using a YMCK ribbon type the front of the card is printed with the ribbon s YMC panels and the back is printed with the K panel If using a YMCKK ribbon type the front of the card is printed with the YMCK panels and the back is printed with the second K panel Note that this option is automatically enabled when the YMCKK ribbon type is selected Also note that the Print Both Sides option is automatically enabled when this option is selected 3 3 6 Print Back Side Only HDP720 only Select this option to print only onto the backside of a card This option allows for conveniently printing the backside of preprinted cards that also must have their magnetic stripe or smart card chip encoded Be sure to load cards in the usual fashion Note that when this option is selected the Print Bot
92. ction these tables will also offer a solution to what should be done LCD Messages Table 2 1 Message Cause Solution Add Cards Aligning Film If this appears as a prompt the HDP Film is self aligning to the proper position for printing If this appears as an error see Section 2 7 1 If this appears as a prompt the print ribbon is self aligning to the proper position for printing If this appears as an error see Section 2 6 1 Jam A card is jammed in the Transfer Station or card flipping area of the printer See Section 2 7 3 ard Jam Flipper A card is jammed in the card flipping area of the printer See Section 2 4 3 ard Jam Mag A card is jammed in the magnetic encoding area of the printer See Section 2 5 4 ard Jam Smart A card is jammed in the smart card encoding area of the printer See Section 2 5 7 ards Low Indicates there is not an adequate supply of cards in the Card Input Hopper Data Input The print data sent to the printer is corrupt or has been interrupted Refer to Section 2 3 Data Timeout The print data sent to the printer is corrupt or has been interrupted Refer to Section 2 3 ard Jam Transfer A card is jammed in the Transfer Station of the printer See Section 2 7 3 IDoor Lever Unlocked ou are trying to print with the Front Access Door open or the Release Lever in the unlocked position See Section 2 6 8 DRAN Memory Error E Checksum Error E Memory Error Ejecting Used Card ilm Out
93. d Temperature 3 9 3 5 3 Flattener Temperature 3 9 3 6 K Panel Resin deen Lose RR dye ui opp ne kde uu 3 10 3 6 1 Defining an a I II 3 12 3 7 Magnetic oc e eo a cR tal Ru ce o ted 3 15 3 7 1 SU 3 15 3 7 2 Encoding Mode Coercivity Magnetic Track Selection 3 15 3 7 8 Magnetic Track Options 3 16 3 7 4 Mui yee 3 16 3 7 5 Shift Data Letts ner otc e ed 3 16 3 7 6 ISO Track Locations tees 3 16 3 7 7 Sending Track 3 17 3 8 eril EEUU RENE 3 19 3 8 1 Card SIZE E 3 19 3 8 2 Card Type ad Bene Makes ER 3 19 3 8 3 A E 3 20 3 8 4 ug ci Tea 3 20 3 8 5 TESE PUN iret bo Messi an beim dot A bo nif reto 3 20 3 8 6 ADO e RS 3 20 3 9 Cleaning the Printer ciere Te eter tip 3 20 3 9 1 Cleaning the 3 20 3 9 2 Cleaning the Platen Rollers 3 20 3 9 3 Clean the Inside of the 3 21 3 9 4 Clean the Cleaning
94. e RS ee ree Rn 2 6 2 4 1 Two or more cards are feeding at the same time or cards are feeding 2 6 2 4 2 Card is stalling on or at the feed 2 6 2 4 8 Card jamming on the Flipper Table 2 6 2 4 4 Printer is unable to align 2 6 2 4 5 Card feeds improperly off the Flipper Table 2 6 2 5 Encoding Errors soani a 2 7 2 5 1 NOJENG RESPONSE ih nein taro tee Dalee pk 2 7 2 5 2 No Mag pcm 2 7 2 5 8 Mag Encode Failed oie ea ep 2 7 2 5 4 Gard Jamz Mag pet Ex i D ia ii i i Mss 2 7 2 5 5 No Sman 4816210 51 2 7 2 5 6 Smart Encode 0 2 7 2 5 7 2 7 2 5 8 Unable to read encoded 2 7 2 5 9 Data intended for the magnetic stripe was printed on the card 2 8 2 6 Printing Process Errors ERR 2 9 2 6 1 Aligning Ribbon 2 9 2 6 2 Pine RIDDON a i metet PO pe 2 9 2 6 3 Erint Filbbori OUt c etta Ee ERREUR ARE ES 2 9 2 6 4 Wrong Print RIDDOn 28 2 het eter Lec etse
95. e failed Check the voltage for the Film Sensor where it connects to the Lamination Board 1 Place a Film mark over the Film Sensor The voltage should be less than 1 VDC 2 Remove the Film mark from the Film Sensor The voltage should be greater than 4 VDC 3 Replace the sensor if the voltages are incorrect e Upper Film Sensor may be out of calibration Calibrate the sensor as described below l Position the Transfer Film so that the clear portion is between the slotted optical sensor 2 Turn the potentiometer on the sensor board with a small slotted screwdriver until the LED on the board turns on 3 Back the potentiometer off until the LED just turns off e A wire may be broken off of the motor There are two motors that drive the Transfer Film Verify that both motors are connected to J66 on the Lamination Board Disconnect the motors a 9 VDC battery connected to the motor leads should make it turn If the motors do turn verify the wire connections at the motor and replace or solder as needed e The Print or Lamination Board may have failed Replace the Print Board as described in Section 4 9 3 Replace the Lamination Board as described in Section 4 9 4 2 7 2 Laminator Cooling Error The LCD indicates a Laminator Cooling error for an extended period of time 1 Driver Settings may be too extreme Run a self test from the printer as described in Section 7 3 This will cause the Laminator to attempt to operate at the default temperatu
96. e printer HDP700 Series Card Printer 4 15 FARGO Electronics Inc 4 16 HDP700 Series Card Printer 4 5 5 Lamination Take Up Encoder Sensor Assembly 840136 Refer Drawing 840152 Tools Needed Phillips head Screwdriver Torx T 10 Screwdriver 4 Turn off the printer and unplug the power cord from the printer Open the Front Access Door Push the Release Lever down to unlock it Lift the Print Station up and back Rotate the Transfer Station outward Remove the two screws F000169 from the Rear Transfer Cover Lift off the Rear Transfer Cover Remove the two screws F000191 from the Lamination Take Up Encoder Sensor Assembly Disconnect the cable connector 10 Remove the Lamination Take Up Encoder Sensor Assembly from the printer 4 5 6 Lower Film Sensor Assembly 840199 Refer To Drawing 840152 Tools Needed Phillips head Screwdriver Small Standard Screwdriver Torx T 10 Screwdriver S pp ngo mme E 11 12 18 14 15 Turn off the printer and unplug the power cord from the printer Open the Front Access Door Push the Release Lever down to unlock it Lift the Print Station up and back Bring the Transfer Station up and forward Remove the four screws F000169 from the Front Cover Lift off the Front Cover Remove the two screws F000034 from the Rear Transfer Cover Lift off the Rear Transfer Cover Use the small standard screwd
97. e printer Remove the two screws 130971 from the Sensor Board Disconnect the cable from the Sensor Board Remove the Sensor Board from the printer 4 43 Encoder Wheel 810492 Refer To Drawing 840153 Tools Needed Phillips head Screwdriver Small Standard Screwdriver p ngo mop olt Turn off the printer and unplug the power cord from the printer Open the Front Access Door Push the Release Lever down to unlock it Lift the Print Station up and back Remove the four screws F000034 from the Print Station Cover of the printer Lower the Print Station back into position Lift the Print Station Cover off of the printer Use the standard screwdriver to take the Retainer Clip 897144 from the Encoder Wheel Remove the Washer 130997 from the Encoder Wheel HDP700 Series Card Printer FARGO Electronics Inc 4 4 4 Ribbon Sensor Array Assembly 840108 Refer To Drawing 840153 Tools Needed Phillips head Screwdriver Small Standard Screwdriver Torx T 10 Screwdriver 9o n1 9p mae 9 Turn off the printer and unplug the power cord from the printer Open the Front Access Door Push the Release Lever down to unlock it Lift the Print Station up and back Remove the four screws F000034 from the Print Station Cover of the printer Lower the Print Station back into position Lift the Print Station Cover off of the printer Use the small standard screwdriver to remove the Retaining Ring 1
98. e the card between the rollers until all dust particles are removed See Figure 3 22 Be sure to flip the Cleaning Card over to clean both the top and bottom Cleaning Rollers Alternatively placing the assembly under lukewarm water may clean the Cleaning Roller Ensure that the Cleaning Roller Assembly is completely dry before reinstalling into the printer Figure 3 22 5 Once cleaned replace the Cleaning Roller Assembly and close the Front Access Door 3 22 HDP700 Series Card Printer FARGO Electronics Inc Section Parts Replacement This Section guides you through the replacement of key components of the card printer Be sure to reverse the disassembly steps to reassemble the card printer Safety Messages Procedures and instructions in this Section may require special precautions to ensure the safety of the personnel performing the operations Information that raises potential safety issues is indicated by a warning symbol as shown to the below Refer to the following safety messages before performing an operation preceded by this symbol DANGER Failure to follow these installation guidelines can result in death or serious injury Always remove the power cord prior to performing repair procedures unless otherwise specified Make sure only qualified personnel perform these procedures Procedures and instructions in this Section may require special precautions to ensure the safety of the personnel performing the operations I
99. ead Screwdriver Torx T 10 Screwdriver 1 Turn off the printer and unplug the power cord from the printer 2 Open the Front Access Door 3 Detach the LCD Interface Cable D840517 from the HD7XXX User Interface Board Assembly 140403 4 Remove the five screws from the base of the Card Input Hopper Cover and remove the other four screws from inside the print station Lift the Card Input Hopper Cover off of the printer Remove the screws from the Back Cover of the printer Tilt the Back Cover outwards from the printer Remove the screws from the back plate and move it far enough to allow access to the back of the hopper assembly 9 Disconnect the Stepper Motor Cable connection 10 Remove the two screws 130314 that secure the Stepper Motor 11 Lift the Stepper Motor carefully from the printer 4 8 9 Card Feed Motor Assembly 840198 Refer Drawing 840156 Tools Needed Small Standard Screwdriver Phillips head Screwdriver Torx T 10 Screwdriver 1 Turn off the printer and unplug the power from the printer 2 Open the Front Access Door 3 Detach the LCD Interface Cable D840517 from the HD7XXX User Interface Board Assembly 140403 4 42 HDP700 Series Card Printer 7 8 FARGO Electronics Inc Remove the five screws from the base of the Card Input Hopper Cover and remove the other four screws on the right side of the printer Lift the Card Input Hopper Cover off of the printer
100. ecking the Device Manager tab in the System Control panel If the port mode is not set to ECP it will need to be changed in the computers BIOS Refer to the computer manual for instructions on how to change Parallel Port Mode HDP700 Series Card Printer FARGO Electronics Inc 2 3 7 Inadequate hard drive space A large amount of temporary files on your computer can cause communications errors Temporary files can be found by following these directions e Search for all folders called TEMP Once found clear the contents of the folders e Ifusing Windows 95 98 ME 2000 run the system utility Disk Defragmenter found in the Accessories folder of the Start Menu e Use a disk cleanup utility such as Disk Cleanup found in the System Tools folder of the Start menu or a third party application HDP700 Series Card Printer 2 5 FARGO Electronics Inc 2 4 Card Feed Errors Symptom Cards don t feed from input hopper cards jam in flipper or transfer Section or LCD Errors 2 4 1 Two or more cards are feeding at the same time or cards are not feeding properly e Remove the stack of cards Ensure that the cards are not sticking together Manually separate them if needed Remember not to touch the surface of the card Dirt or oil from hands will impair quality e Slide the left wall of the Input Hopper to the proper location The wall of the card hopper should be within 030 75mm of the stack of cards e When loading cards it i
101. ed with one of two types of factory installed Magnetic Stripe Encoding Modules The first most common type is an ISO Standard encoding module with a dual coercivity high or low encoding head The second is a JIS II Standard encoding module commonly used in Japan By default the printer driver is set to encode according to ISO standards onto high coercivity magnetic stripes To change the encoding mode coercivity setting or to modify the ISO standards for tracks 1 2 and 3 modify the following Magnetic Encoding options accordingly 3 7 2 Encoding Mode Coercivity Magnetic Track Selection The ISO option provides encoding capability for either high or low coercivity cards on tracks 1 2 and 3 and is the industry s standard mode of magnetic encoding Use the Coercivity option to select the type of magnetic stripe that matches your card type e High Coercivity 2750 4000 Oersted FARGO s High Coercivity UltraCards are 27500e e Low Coercivity 300 Oersted If the application being used requires customization of the standard ISO encoding process use the Magnetic Track Selection option to specify which track is to be configured through the Magnetic Track Options Although the default ISO Magnetic Track Options should be correct for most applications these options can be customized if the application requires it Please note that all options must be changed separately for each of the three individual tracks To set these options back t
102. emarks are the property of their respective owners FARGO Electronics Incorporated 6533 Flying Cloud Drive Eden Prairie Minnesota 55344 U S A 952 941 9470 phone 800 459 5636 toll free 952 941 7836 fax www fargo com 2001 FARGO Electronics Inc All Rights Reserved SL1132 Edition 3 0 No 091001 Table of Contents SPECIFICATIONS X 1 1 Regulatory Compliances 1 1 Agency LISTINGS cda 1 2 Technical Specifications 1 2 GENERAL TROUBLESHOOTING 2 1 2 1 Contacting FARGO Technical 2 1 2 2 LCD Display 2 2 2 3 Communications 2 4 2 3 1 System does not meet requirements 2 4 2 3 2 A driver or application is conflicting with the FARGO driver 2 4 2 3 3 Using an inadequate data 2 4 2 3 4 Interference from an external 2 4 2 3 5 Cannot print from 2 4 2 3 6 Parallel port mode set 2 4 2 3 7 Inadequate hard drive 2 4 2 4 Card Reed en et bett th beef d b
103. equipped with a Magnetic Encoder refer to Section 7 3 22 to change the encoder settings If the encoding data was sent in error check your software user s manual for encoding instructions 2 5 3 Mag Encode Failed The magnetic stripe was not encoded properly Check to ensure that the cards are loaded with the magnetic stripe facing down and towards the back of the printer If cards are loaded properly verify your driver settings as described in Section 3 7 2 5 4 Card Jam Mag A card is jammed in the magnetic encoding area of the printer Clear the jam as described in Section 2 7 3 Ensure that the cards are feeding into the encoding module properly if it is not see Section 2 4 5 for instructions on how to adjust the flipper offset 2 5 5 No SMART Encoder The printer is receiving encoding data but the printer is not configured with this encoder type If this message appears and the printer is equipped with a Smart Encoder refer to Section 7 3 22 to change the encoder settings If the encoding data was sent in error check your software user s manual for encoding instructions 2 5 6 Smart Encode Failed The card s smart chip was not encoded properly Check to ensure that the cards are loaded with the smart chip facing up and away from the Input Hopper Door 2 5 7 Card Jam Smart A card is jammed in the smart card encoding area of the printer Clear the jam as described in Section 2 7 3 Ensure that the card is feeding into the enc
104. er To Drawing 840151 Tools Needed Phillips head Screwdriver Torx T 10 Screwdriver Standard Screwdriver 1 Turn off the printer and unplug the power cord from the printer 2 Open the Front Access Door 3 Push the Release Lever down to unlock it HDP700 Series Card Printer 4 31 FARGO Electronics Inc NOTE Lift the Print Station up and back Bring the Transfer Station up and forward Remove the four screws F000034 from the Front Transfer Station Cover Lift off the Front Transfer Station Cover Remove the two screws F000034 from the bottom of the Base Module Cover Open the Front Access Door of the Card Input Hopper and the Card Output Hopper Door Remove the two screws F000034 from each side of the Base Module Cover Rotate the Transfer Station to a 45 angle Pull the Base Module Cover carefully up and out of the printer Use the standard screwdriver to remove the push on clips from the pulleys Remove the pulleys and belt that connects the card feed rollers Ensure that the new Belt is pulled taut and securely in place if the Belt is not tight the printer will not function properly 4 7 3 Stepper Motor Assembly 840164 Refer To Drawing 840151 Tools Needed Phillips head Screwdriver Torx T 10 Screwdriver gt AO fF 8 9 10 11 4 32 Turn off the printer and unplug the power cord from the printer Remove the screws from the Back Cover of the printer Tilt the
105. ermocouple Disconnect all wires that run to the Lamination assembly Remove the Lamination assembly Feed the brown Thermocouple wire of the new assembly through the first two grommet holes Then secure the connector end of the wire to a long handle screwdriver Use the screwdriver to guide the wire through the printer to the HDP Lamination Board See Table 4 1 for connection location J35 pins 3 and 4 HDP700 Series Card Printer FARGO Electronics Inc 4 5 13 Transfer Lift Switch 840142 Refer to drawing 840159 Tools Required Torx T 10 Screwdriver Wire Cutter 1 5 mm Allen Wrench Phillips head Screwdriver 0 a N e 15 16 17 18 19 20 21 Turn off the printer and unplug the power cord from the printer Open the Front Access Door Push the Release Lever down to unlock it Move the Print Station up and back Bring the Transfer Station up and forward Remove the four screws F000034 from the Front Cover Lift off the Front Cover Remove the two screws F000169 from the Rear Transfer Cover Lift off the Rear Transfer Cover Loosen the setscrew on the blue hand wheel lift off the blue hand wheel Remove the Washer 130997 from the Encoder Wheel Slide the Encoder Wheel gently off of the shaft Remove the C clip from the idler gear and remove the idler gear Remove the C clip from the combination pulley gear and remove the combination pul
106. es See Section 2 3 The Printhead Fan will run backwards if it is plugged in backwards This will prevent proper cooling of the Printhead HDP700 Series Card Printer 2 9 FARGO Electronics Inc 2 10 2 6 7 Printhead Temp The Printhead temperature regulator is not functioning properly e Reboot the printer If the problem persists remove the Printhead and ensure that the Printhead Cables are seated properly If necessary the back cover may need to be removed to verify the Printhead Cable connection to the Main Print Board e If after checking the Printhead Cable connection at both the Printhead and the Main Print Board the error is still displayed on startup replace the Printhead as described in Section 4 3 1 e Confirm that the cooling fan above the Printhead is operating properly Upon power up the fan should run momentarily and shut off If problem persists install a new Printhead If problem still remains replace the Main Print Board See Section 4 9 3 for instructions 2 6 8 Printer Open The printer is operating with the Print and or Transfer Station open Ensure that both the Print and Transfer Stations are completely closed and that the release lever is secured If the Print and Transfer Stations are completely closed check the sensor 1404107 as described in Section 6 2 HDP700 Series Card Printer FARGO Electronics Inc 2 7 Transfer Process Errors 2 7 1 Transfer Film Drive Error e Lower Film Sensor may hav
107. g 840151 Tools Needed Phillips head Screwdriver Torx T 10 Screwdriver 9 AO fF 10 11 12 13 Turn off the printer and unplug the power cord from the printer Remove the screws from the Back Cover of the printer Tilt the Back Cover outwards from the printer Remove the four screws that secure the Rear Bracket D850208 to the printer Detach the cables running to the board Remove the screw from the Gas Spring 840366 and take off the Washers 130283 and 140040 Set the Back Cover carefully aside Remove the screw from the linkage Loosen the two screws from the belt tensioner extend the spring and then tighten the screws on the tensioner to relax the tension on the belts Remove the belt from the stepper motor pinion Remove the three screws from the stepper motor bracket Disconnect the cable connector Remove the Stepper Motor Assembly from the printer HDP700 Series Card Printer FARGO Electronics Inc 4 6 4 Compound Grooved Pulley 840328 Refer Drawing 840151 Tools Needed Standard Screwdriver Torx T 10 Screwdriver Don Rs 9 10 11 Turn off the printer and unplug the power cord from the printer Remove the screws from the Back Cover of the printer Tilt the Back Cover outwards from the printer Remove the four screws that secure the Rear Bracket D840585 to the printer Detach the cables running to the board Remove the screw from the Gas S
108. gth Data transmission failure can be attributed to a long or faulty parallel cable Radio frequency interference RFI may be the cause if black resin text appears smeared or is too dark colors are misregistered or the output is garbled A double shielded I EEE 1284 compliant cable will reduce the effect of radio emissions from computers monitors and other equipment that may broadcast RFI 2 3 4 Interference from external device Do not use an A B switch box or other peripheral in line with the parallel cable If using a switch box or other peripheral remove it while testing communication between the computer and the printer If needed replace it once the cause of the interference is determined not to be the switch box or peripheral Alternatively a second parallel port may be added into the computer if a second printer is required 2 3 5 Cannot print from application e Print a self test from the printer as described in Section 7 2 to ensure that the printer itself is functioning properly e Print the Windows test page that is located in the General tab of the driver Use WordPad a Windows 95 98 ME NT 2000 word processing program in the Accessories Program Group Open the program and type This is a Test then go to File on the menu bar and select Print 2 3 6 Parallel port mode set incorrectly Ensure that the Parallel port is set to Enhanced Communication Port ECP mode The port mode can be determined by ch
109. h Sides option is automatically disabled Note When attempting to print a two page document if Print Back Side Only is selected the first page of the document will print on the backside of the card The second page of the document will then be printed on the back of a second card 3 3 7 Rotate Front 180 Degrees This option rotates the image on the front of the card 180 degrees when printed This option is often used to change the position of the printed image in relation to the set location of a card s magnetic stripe or smart chip 3 3 8 Rotate Back 180 Degrees HDP720 only This option rotates the image on the back of the card 180 degrees when printed This option is often used to change the position of the printed image in relation to the set location of a card s magnetic stripe or smart chip 3 3 9 Disable Printing Selecting this option disables the printing capabilities of the printer yet still allows the printer to encode cards This option is useful to encode or re encode preprinted cards without wasting additional time effort or printing supplies When this option is selected no print data will be sent to the printer while all encoding instructions will be sent according to how they are configured within the software 3 3 10 Buffer Single Card Select this option to force the printer s memory to buffer or hold only one print job at a time This option should be selected only if printing to multiple printers sharing print
110. he LCD Display will then display a prompt to either press the RESUME button or the CANCEL button HDP700 Series Card Printer 2 11 FARGO Electronics Inc 2 12 3 Press the CANCEL button to reboot the printer and cancel all jobs from the printer memory All current print jobs will be canceled and will need to be resent from the computer 2 7 4 Temperature Timeout e Runa self test as described in Section 7 2 If no error occurs the settings in driver may be too high or too low See Section 3 5 for instructions of how to adjust the transfer settings e The Transfer Roller is unable to reach the optimum temperature Turn the printer OFF and ON to reset and try reprinting If the problem persists see Section 2 7 2 to test the Thermocouple 2 7 5 Transfer Lift The printer is unable to determine the placement of the Lamination Roller Check to ensure that the Transfer Lift Motor is running Disconnect the motor from the Lamination Board A 9 VDC battery connected to the motors leads may be used for testing If the motor does turn replace the Transfer Lift sensor as described in Section 4 5 13 If the motor does not turn replace the Transfer Lift Motor as described in Section 4 5 14 HDP700 Series Card Printer FARGO Electronics Inc 2 8 Output Errors 2 8 1 Cards feed into the Output Stacker but are not lifted up into place Check operation by resetting the printer and visually confirming that the stacker cycles on power up
111. he shaft Be sure the new Encoder Wheel sits straight on the shaft and does not rub against the optical sensor 4 5 3 Stepper Motor Assembly 840123 Refer To Drawing 840152 Tools Needed Phillips head Screwdriver Torx T 10 Screwdriver p amp Turn off the printer and unplug the power cord from the printer Open the Front Access Door Push the Release Lever down to unlock it Lift the Print Station up and back Rotate the Transfer Station outward Remove the two screws F000169 from the Rear Transfer Cover Lift off the Rear Transfer Cover Disconnect the cable connector Loosen the two screws that secure the belt tensioner D840864 10 Remove the four screws F000191 that secure the Stepper Motor 11 Take the Stepper Motor out of the printer 4 5 4 Lamination Supply Encoder Sensor Assembly 840135 Refer Drawing 840152 Tools Needed Phillips head Screwdriver Torx T 10 Screwdriver S p n earn nye Turn off the printer and unplug the power cord from the printer Open the Front Access Door Push the Release Lever down to unlock it Lift the Print Station up and back Rotate the Transfer Station outward Remove the two screws F000169 from the Rear Transfer Cover Lift off the Rear Transfer Cover Remove the two screws F000191 from the Lamination Supply Encoder Sensor Assembly Disconnect the cable connector 10 Remove the Lamination Supply Sensor Assembly from th
112. he tab and remove the Printhead Use a Torx T 10 screwdriver to remove the screw F000172 from the Head Force Spring Remove the Head Force Spring from the printer 4 3 4 Ribbon Deflector D840638 Refer To Drawing 840160 Tools Needed Phillips head Screwdriver Torx T 10 Screwdriver a Turn off the printer and unplug the power cord from the printer Open the Front Access Door Push the Release Lever down to unlock it Lift the Print Station up and back Remove the two screws F000170 Remove the Ribbon Deflector from the printer FARGO Electronics Inc 4 4 Replacing the Print Station Components Follow the procedures in this Section to replace the Print Station components 4 41 O Rings 140212 Headlift Drive O Ring Refer To Drawing 840153 Tools Needed Phillips head Screwdriver Small Standard Screwdriver Qo 0200 Qu aR 59 49 9 Turn off the printer and unplug the power cord from the printer Open the Front Access Door Push the Release Lever down to unlock it Lift the Print Station up and back Remove the four screws F000034 from the Print Station Cover of the printer Lower the Print Station back into position Lift the Print Station Cover off of the printer Use the small standard screwdriver to remove the Retaining Ring 140061 from the Pulley Gear Combo 760287 Slide the Pulley Gear Combo from the shaft 10 Remove the O Ring Ribbon Drive O Ring Behind the
113. ibbon Supply Motor Assembly D840980 4 11 4 4 6 Ribbon Take Up Motor Assembly 0840980 4 12 4 4 7 Headlift Motor Assembly 840131 4 12 4 4 8 Ribbon Supply Encoder Sensor Assembly 0840982 4 13 4 4 9 Headlift Sensor Assembly 0840983 4 13 4 5 Replacing the Transfer Station 4 14 4 5 1 Film Drive O Rings 140212 EI EEEE 4 14 4 5 2 Encoder Wheel 810492 4 14 4 5 3 Stepper Motor Assembly 840123 4 15 4 5 4 Lamination Supply Encoder Sensor Assembly 840135 4 15 4 5 5 Lamination Take Up Encoder Sensor Assembly 840136 4 16 4 5 6 Lower Film Sensor Assembly 840199 4 16 4 5 7 Upper Film Sensor Assembly 0841023 4 17 4 5 8 Print Platen Roller 840319 4 17 4 5 9 Transfer Peel Off Bar Assembly 840253 4 18 4 5 10 X Ribbon Drive Hub 840324 4 18 4 5 11 Transfer St
114. ickness The example given below describes adjusting the Card Input Guide for a 30 mil card Refer To Drawing 840156 Tools Needed 005 in Feeler Gauge Or a single sheet of paper Card of appropriate thickness Place the card in the Card Input Hopper with the trailing edge of the card over the center line of the outside Feed Roller 4 ne wN NOTE Position the Feeler Gauge or sheet of paper on top of the card and just under the Card Separator Locate the Card Thickness Adjustment Knob Adjust this knob to the setting that most closely matches the thickness of your card Locate the Card Separator Adjustment Assembly 840101 Move the Height Adjustment Thumb Screw up and down until the gauge just touches the clear rubber e Ifthe gap above the card is too small the card will not feed e If the gap above the card is too large multiple cards may feed After completing this adjustment be sure to test it First feed a card with a few cards in the hopper Then place a full stack of cards in the Card Input Hopper and feed a few cards Continue to adjust the Card Separator Adjustment Assembly if needed 3 2 Using FARGO High Definition Printing HDP Technology to Print on Alternate Card Stocks 3 2 1 Selecting the Right Cards and Optimizing the HDP Print Process HDP technology has many advantages over direct to card printing where unique card materials and card surfaces are concerned In order to optimize the HDP
115. idelines can result in death or serious injury Always remove the power cord prior to performing repair procedures unless otherwise specified Make sure only qualified personnel perform these procedures Procedures and instructions in this Section may require special precautions to ensure the safety of the personnel performing the operations Information that raises potential electrostatic safety issues is indicated by a warning symbol as shown to the below Refer to the following safety messages before performing an operation preceded by this symbol CAUTION This device is electrostatically sensitive It may be damaged if exposed to static electricity discharges Be sure to observe all established electrostatic discharge ESD procedures while handling cables in or near the Circuit Board and Printhead Assemblies Always wear an appropriate personal grounding device such as a wrist strap with integral resistor connected to an ESD ground to avoid potential damage IMPORTANT Always remove the HDP Ribbon and Cards from the printer before making any repairs unless otherwise specified Take jewelry off of fingers and hands and be sure to thoroughly cleanse hands to remove oil and debris before working on the printer HDP700 Series Card Printer 3 1 FARGO Electronics Inc 3 2 3 1 Fine Tuning the Card Separator Adjustment Assembly D840995 The height of the Card Input Guide may need to be fine tuned to accommodate a specific card th
116. ill signal an error and go into manual eject mode The auto eject option is the most direct means of dealing with misverified cards but may be undesirable if batch printing since misverified blank cards are ejected into the same stack as verified printed cards For this reason a Manual Eject Each Error option is also provided When this option is selected the printer will signal an error on its LCD display stating that the magnetic data could not be verified When this occurs press the CANCEL soft key to manually eject the misverified card With either of these options the number of verification retries may be specified A range of 1 5 retries is available This option is helpful since magnetic stripe verification can sometimes require more than a single pass 3 7 5 Shift Data Left The Shift Data Left option is applied to all tracks when selected This option shifts the recorded magnetic data to the left hand side of the card s magnetic stripe This is useful in situations that require cards to be readable with insert type readers 3 7 6 ISO Track Locations The magnetic encoding module encodes onto tracks in accordance with an ISO 7811 2 magnetic stripe See Figure 3 17 for track locations 0 223 0 353 0 493 tracks ono TRACK2 0 10 TRACK3 0110 Figure 3 17 3 16 HDP700 Series Card Printer FARGO Electronics Inc 3 7 7 Sending Track Information Magnetic track data is sent in the form of text strings from the app
117. ilt the Back Cover outwards from the printer Remove the four screws that secure the Rear Bracket D840585 to the printer Detach the cables running to the board Remove the screw from the Gas Spring 840366 and take off the Washers 130283 and 140040 Set the Back Cover carefully aside Remove the screw from the linkage Use the standard screwdriver to hold back the locking tab on the drive gear while pulling it from the shaft Remove the gear from the printer Remove the two screws from the stepper motor bracket Disconnect the cable connector Remove the Stepper Motor Assembly from the printer Use the standard screwdriver to remove the retaining clip Pull the Drive Gear from the printer 4 7 11 Base Module 840151 Refer Drawing 840151 Tools Needed Torx T 10 Screwdriver Standard Screwdriver oO oO fF Turn off the printer and unplug the power cord from the printer Remove the screws from the Back Cover of the printer Tilt the Back Cover outwards from the printer Remove the four screws that secure the Rear Bracket 0840585 to the printer Detach the cables running to the boards Remove the screw from the Gas Spring 840366 and take off the Washers 130283 and 140040 Set the Back Cover carefully aside Open the Front Access Door 10 11 12 18 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 FARGO Electronics Inc
118. inter Open the Front Access Door Push the Release Lever down to unlock it Lift the Print Station up and back Bring the Transfer Station up and forward HDP700 Series Card Printer 4 3 FARGO Electronics Inc HDP700 Series Card Printer 4 4 6 7 Remove the screws F000169 from the Rear Transfer Cover Lift off the Rear Transfer Cover 4 1 4 Base Module Cover Refer To Drawing 840155 Tools Needed Phillips head Screwdriver Torx T 10 Screwdriver NOTE o Turn off the printer and unplug the power from the printer Open the Front Access Door Push the Release Lever down to unlock it Lift the Print Station up and back Bring the Transfer Station up and forward Remove the four screws F000034 from the Front Transfer Station Cover Lift off the Front Transfer Station Cover Remove the two screws F000034 from the bottom of the Base Module Cover Open the Front Access Door of the Card Input Hopper and the Card Output Hopper Door If the printer is equipped with an Output Stacker the entire Card Output Hopper Cover will need to be removed as described in Section 4 1 6 10 Remove the screws F000169 from each side of the Base Module Cover 11 Rotate the Transfer Station to a 45 angle 12 Pull the Base Module Cover carefully up and out of the printer Card Input Hopper Cover Refer To Drawing 840155 Tools Needed Phillips head Screwdriver Torx T 10 Screwdriver Tu
119. ive The Ribbon Drive sets the baseline for the Ribbon Tension and should not be adjusted by the reseller or end user 7 3 9 Adjusting the Transfer Temperature 1 NP m Choose MENU Print Test Image and Gray Align YMC to print a test card Examine the test card Select MENU Setup Printer and Transfer Temperature Record the Transfer Temperature value on the test card last printed Adjust the Transfer Temperature value Decrease the Transfer Temperature setting if the HDP Film appears to be creasing or wrinkling on the printed card Increase the Transfer Temperature setting if the printed image has ragged edges where the HDP Film seems to have peeled off To ensure adequate transfer see Section 3 2 2 Tape Adhesion Test Press SELECT to save the value Print a test card as described in step 1 Repeat steps 1 to 7 until the Film transfers correctly to the card HDP700 Series Card Printer FARGO Electronics Inc 7 3 10 Setting the Flattener Temperature The Flattener Temperature controls the heat of the Flattener The Flattener will straighten a card after the image has been transferred to it This may be adjusted from the LCD Menu or from the Image Transfer tab of the driver 7 3 11 Setting the Printhead Resistance 1 Locate the Printhead Setting Number on the bottom of the Printhead The number reads R XXXX 2 Select MENU Setup Printer and Printhead Resistance 3 Input the Printhead Setting Number Note The P
120. jobs over a network In this case this option ensures all printers evenly share all print jobs When this option is not selected the printer s memory will buffer as many print jobs as it can until the printer s memory is full This is ideal for most applications where printers are not networked together HDP700 Series Card Printer FARGO Electronics Inc 3 4 Image Color Tab General Detal Color Management Cad Device Option Image Color image Transfer Magnetic Encoding K Panel Resin Contrast 0x ROA Wen oum d Sk cea fo Figure 3 3 When the Algebraic color matching option is selected this option allows control of the Contrast Gamma of the printed image as well as the individual color balance of Yellow Magenta and Cyan See Figure 3 3 When the None or Monitor option is selected only the Dye Sub Intensity and Resin Heat sliders will display To control the overall darkness and lightness of the dye sub printed image adjust the Dye Sub Intensity slide by clicking and dragging the slide s box Moving the slide to the left causes less heat to be used in the printing process thus generating a lighter print Moving the slide to the right causes more heat to be used thus generating a darker print This slide only affects those images printed with dye sublimation ribbon panels YMC To control the amount of heat the printer uses when printing with the resin black panel adjust the Resin
121. ld the Flattener e Verify that the upper and middle modules are seated properly and are completely locked down 2 20 HDP700 Series Card Printer FARGO Electronics Inc Use the Image Position option within the Image Transfer tab of the printer driver as described in Section 3 5 1 to precisely center the image Make sure that the Platen Roller is clean If unsure follow the procedure for cleaning the Platen Roller in Section 3 9 2 See Print Offset Transfer Tension Transfer TOF Top of Form and Transfer EOF End of Form Alignment in Section 7 3 to adjust the printer through the LCD Verify that the Peel Off Bar and the Ribbon Peel bar height is correct From the front of the HDP Card Printer the Peel Off Bar on the input side see drawing 840159 should be flush with the frame the Ribbon Peel Bar on the output side should have a 3 16 in 4 5mm gap between the frame and the Ribbon Peel Bar To try and remedy the offset printing raise the bar higher off of the card 0 005 inches by loosening the screws for the Peel Off Bar and carefully raising both sides the same amount The Peel Off Bar assembly should be equidistant from the frame at both ends Adjust the Ribbon Tension by 1 and print a sample card If symptoms appear better continue adjusting until image placement is correct If symptoms appear worse adjust the Ribbon Tension by 1 and print a self test If this makes the image placement look better continue adjusting until i
122. ley gear Remove the two screws from the rear side of the Transfer module that hold the Lamination assembly Cut the wire tie on the front side of the Transfer module Remove the two screws from the front of the Transfer module that hold the Lamination assembly Disconnect all wires that run to the Lamination assembly Remove the Lamination assembly Remove the screw 130972 that holds the Transfer Lift Switch Unplug the cable connector 4 5 14 Transfer Lift Motor 840132 Refer to drawing 840159 Tools Required Torx T 10 Screwdriver Wire Cutter 1 5 mm Allen Wrench Phillips head Screwdriver 1 2 Turn off the printer and unplug the power cord from the printer Open the Front Access Door HDP700 Series Card Printer 4 21 FARGO Electronics Inc 4 22 13 14 15 16 17 18 Push the Release Lever down to unlock it Move the Print Station up and back Bring the Transfer Station up and forward Remove the four screws F000034 from the Front Cover Lift off the Front Cover Remove the two screws F000034 from the Rear Transfer Cover Lift off the Rear Transfer Cover Remove the C clip from the idler gear remove the idler gear Remove the C clip from the combination pulley gear remove the combination pulley gear Remove the two screws from the rear side of the Transfer module that hold the Lamination assembly Cut the wire ties on the front side of the Transfer module Remove the
123. lication software to the printer driver In order for the printer driver to differentiate between magnetic track data and the rest of the printable objects specific characters must be added to the magnetic data to be encoded These specify the data that is to be encoded the tracks to encode and mark the start and stop of the data string In some cases these specific characters are automatically added to the string of track data by ID software applications In most cases the user must manually add these characters to the string of magnetic track data If these characters are not added to the track data the text intended for the magnetic track will appear as printed text on the card To avoid this track information must be entered as follows wow When entering track data the tilde character is entered first followed by the track number 1 2 or 3 on which the data should encode This is followed by the data to be encoded The first character of this data string must be the track s specific Start Sentinel SS and the last character must be the specific End Sentinel ES The characters or data in between the SS and ES can include all of the valid characters specific to each track The number of these characters however is limited by each track s maximum character capacity When segmenting track data the appropriate Field Separator FS must be used Table 3 3 shows the SS ES FS and the valid characters defined for each track Sample Stri
124. ls Needed Phillips head Screwdriver Small Standard Screwdriver Torx T 10 Screwdriver Turn off the printer and unplug the power from the printer Open the Front Access Door Detach the LCD Interface Cable D840517 from the HD7XXX User Interface Board Assembly 140403 Remove the five screws from the base of the Card Input Hopper Cover and remove the other four screws from inside the print station Lift the Card Input Hopper Cover off of the printer Remove the screws from the Back Cover of the printer Tilt the Back Cover outwards from the printer Remove the screws from the back plate and move it far enough to allow access to the back of the hopper assembly Use the small standard screwdriver to remove the Retaining Ring 140062 from the Idler Gear 10 Slide the Idler Gear from the shaft HDP700 Series Card Printer 4 39 FARGO Electronics Inc HDP700 Series Card Printer 4 40 4 8 5 Card Feed Gear 3 810271 Card Feed Gear on the Flipper Table Encoder Feed Motor 840100 Refer To Drawing 840156 Tools Needed Phillips head Screwdriver Torx T 10 Screwdriver 1 5mm Allen Wrench Turn off the printer and unplug the power cord from the printer Open the Front Access Door Detach the LCD Interface Cable D840517 from the HD7XXX User Interface Board Assembly 140403 Remove the five screws from the base of the Card Input Hopper Cover and remove the other four screws
125. mage Transfer settings For example Custom 1 could b e changed to read as My Cards Custom transfer settings would then be available whenever this Card Type option is selected and saved each time the printer driver setup window is closed To determine the proper settings for custom card stock FARGO recommends the Tape Adhesion Test 3 2 3 Tape Adhesion Test If printing to a card other than UltraCard or HDP PVC FARGO cannot be certain which transfer temperature and dwell time work best Optimal transfer settings may vary from card type to card type It is important to use sufficient time and temperature to transfer HDP Film to the card to ensure a long lasting durable card Inadequate time and temperature could produce cards that are more vulnerable to accelerated wear and dye migration One way to test the adhesion quality of the HDP Film to the card is by printing sample cards and completing an adhesive tape test The IPC Institute for Interconnecting and Packaging Electronic Circuits outlines a pressure sensitive tape test test manual Section 3 7 number 1 IPC TM 650 3 7 10 that evaluates adhesion quality HDP700 Series Card Printer 3 3 FARGO Electronics Inc 3 4 Begin by selecting either UltraCards Glossy PVC if the card is glossy or HDP Cards Matte PVC if the card has a buff matte finish and print a test card Next apply a strip of gt 12mm wide Scotch type clear adhesive tape such as 3M brand 600 at leas
126. mage placement is correct Verify Platen Roller Drive Belts The small belt is tensioned by a spring and the large belt should be tensioned by hand to approximately the same tension as the short belt 2 9 10 Poor Image Quality Symptom Photos on the cards look pixilated or grainy Good Bad Use high resolution 24 bit color images Always capture an image at a 24 bit color setting at 300 dpi and at the same size at which it will be printed on the card whether capturing with a scanner or digital camera If a small or low resolution image is stretched or blown up a pixilated or grainy effect will occur when printing 2 9 11 Image Washout on Film Symptom Image appears to not be completely printed on Film Verify that the upper and middle modules are seated properly and are completely locked down Remove the Printhead and reinstall If problem persists replace the Printhead Printhead pressure may be too low Check the Printhead path to ensure there are no obstructions and that the springs and cam are in the proper location The lobe of the cam should be in the up position when not printing See drawing 840160 Increase Image Darkness by increments of five as described in Section 7 3 21 If printing with non FARGO cards try reprinting with FARGO cards HDP700 Series Card Printer 2 21 FARGO Electronics Inc 2 9 12 Registration problem Symptom Colors are shifted slightly in the image creating colored edges or poor resolutio
127. mpliant Operating Temperature 65 F to 80 F 18 C to 27 HDP Film Storage Temperature 77 F 25 C or lower for no longer than 1 5 years Humidity 20 to 80 Non Condensing Dimensions 14 3 in H x 26 1 in W x 14 3 in D 368mm x 663mm x 363mm Weight 70 lbs 31 8kg Supply Voltage 100 to 240 V ac Supply Frequency 50 Hz 60 Hz HDP700 Series Card Printer 1 3 FARGO Electronics Inc 1 4 HDP700 Series Card Printer FARGO Electronics Inc Section General Troubleshooting 2 1 Contacting FARGO Technical Support If you have read the suggested Sections of the Technical Service and Maintenance Manual and were unable to find the answer s to your question s contact the FARGO Technical Support Group by phone at 952 941 0050 or by fax at 952 941 1852 for assistance Or contact FARGO Technical Support via the Web http www fargo com tech support contact tech support asp Position a phone near the printer and computer so we can help troubleshoot the printer Please have a self test and a sample card ready when you call FARGO Technical Support HDP700 Series Card Printer 2 1 FARGO Electronics Inc 2 2 LCD Display Messages The LCD display shows the current status of the printer Please refer to the following tables for a complete list and cause of all possible LCD messages Note that these tables display the LCD messages in alphabetical order If the LCD message is communicating an error or requires an a
128. n e Upper Film Sensor is not in calibration 1 Position the HDP Film so that a clear portion is between the slotted optical sensor 2 Turn the potentiometer on the sensor board with a small slotted screwdriver until the LED on the sensor board turns on 3 Back the potentiometer off until the LED just turns off e Printhead pressure is too high or too low Remove the Printhead as described in Section 4 3 1 and bend the two metal springs slightly toward the back of the upper module Reinstall the Printhead and print a test card If registration does not get better remove the Printhead and bend the two metal springs away from the upper module slightly Reinstall the Printhead and print a self test e Adjust the Ribbon Tension by 1 and print a sample card If symptoms appear better continue adjusting until registration problems are gone If symptoms appear worse adjust the ribbon tension by 1 and print a self test If symptoms appear better continue adjusting until registration problems are gone e Loosen the screws that hold the Film Drive Motor located in the middle module and pull the motor back against the belt See drawing 840152 Hold the motor there and tighten the screws that hold the motor in place in this new position 2 9 13 Image Skewed on the Card Symptom The self test image appears skewed on the card e Film is tracking sideways Open the lamination station and reload the Transfer Film so that Film moves straight onto spo
129. new Belt is pulled taut and securely in place if the Belt is not tight the printer will not function properly 4 6 8 Drive Belt Stepper Motor to Tensioner F000004 Refer Drawing 840151 Tools Needed Torx T 10 Screwdriver Phillips head Screwdriver gv d ok 9 10 11 12 13 14 Turn off the printer and unplug the power cord from the printer Remove the screws from the Back Cover of the printer Tilt the Back Cover outwards from the printer Remove the four screws that secure the Rear Bracket D840585 to the printer Detach the cables running to the board Remove the screw from the Gas Spring 840366 and take off the Washers 130283 and 140040 Set the Back Cover carefully aside Loosen the two screws to the tensioner Pull the tensioner back against spring to relieve tension from the belt Remove the screw from the linkage Remove the two screws from the stepper motor bracket Disconnect the cable connector Remove the Stepper Motor Assembly from the printer Take the Belt from the printer Ensure that the new Belt is pulled taut and securely in place if the Belt is not tight the printer will not function properly 4 6 9 Drive Pulley Front 3 D850190 Refer To Drawing 840151 Tools Needed Torx T 10 Screwdriver Standard Screwdriver 1 5mm Allen Wrench Phillips head Screwdriver Pe 269 Turn off the printer and unplug the power cord from the pri
130. nformation that raises potential electrostatic safety issues is indicated by a warning symbol as shown to the below Refer to the following safety messages before performing an operation preceded by this symbol CAUTION This device is electrostatically sensitive It may be damaged if exposed to static electricity discharges Be sure to observe all established Electrostatic Discharge ESD procedures while handling cables in or near the Circuit Board and Printhead Assemblies Always wear an appropriate personal grounding device such as a high quality wrist strap grounded to avoid potential damage IMPORTANT Always remove the HDP ribbon HDP Film and cards from the printer before making any repairs unless otherwise specified Remove jewelry from hands and wash them HDP700 Series Card Printer 4 1 FARGO Electronics Inc HDP700 Series Card Printer Table 4 1 HDP Main Board Cable Connections HDP Main Board 210401 Location pare Single Dir Driver 1 2 Head Lift Motor 3 4 Ribbon Take up Motor 5 6 Ribbon Supply Motor J21 840119 Print Stepper Motor Transfer Film Supply Motor Printhead Cable 840143 1 4 Ribbon Supply Encoder 5 8 Print Head Position Sensor 9 12 Top Cover 464 Sensor 840113 Table 4 2 Lamination Board Cable Connections HDP Lamination Board 210402 Location 1 4 Flipper Encoding Card Feed Stepper Motor 5 8 Flipper Table Rotation J53 Stepper Motor 9 10 Card Feed Motor 40120 1 4 Card Position Sens
131. ng Track 1 1749ULIEANDERSON 1234567890 Track 2 2 1234567890987654321 Track 3 3 1234567890987654321 Table 3 2 Maximum Start Sentinel End Sentinel Field Separator Valid Characters Number of Characters ASCII 32 95 ASCII 48 63 2 t See Table 3 3 ASCII 48 63 2 mas SS i HDP700 Series Card Printer 3 17 FARGO Electronics Inc Table 3 3 ASCII Chart E 2 EH Value Character gt Character Value Character Value HDP700 Series Card Printer 3 18 FARGO Electronics Inc 3 8 Card Tab HDP720 Card Printer Properties BE Image Color image Transfer Magnetic Encoding K Panel Resin General Dotais ColocMansgement Device Options Card Sige inches gm Print width 2204 3452 55 Card Type UtraCards Glossy y Figure 3 18 3 8 1 Card Size Select the appropriate card size option Three standard card sizes are available CR 80 CR 90 and CR 100 The dimensions of the total print area for each card size will appear in the Print Width and Print Length boxes Notice that these print area dimensions are 04 1mm larger than the actual card size This is so the printer can over print images to ensure they will appear edge to edge when transferred to the card For this reason when designing a card format always set the card size or page size within the card design program t
132. nter FARGO Electronics Inc 2 6 Printing Process Errors 2 6 1 Aligning Ribbon Error e Ensure that the ribbon is loaded properly and completely seated on the hubs e Check to make sure the marks on the ribbon are complete e Check motor operation by ensuring that the ribbon moves in both forward and backward directions on power up e Remove the back cover and locate the connector labeled J65 on the main board Check the voltage for each of the 5 ribbon sensors where they connect to the main board With a multimeter ground the negative lead to the chassis and put the positive lead on pins 3 5 7 9 and 11 of J65 on the main board Place a RibbonTraq mark over the ribbon sensor The voltage should be less than 1 VDC Remove the Ribbon Traq mark from the ribbon sensor The voltage should be greater than 4 VDC Replace the sensor if the voltages are incorrect The Ribbon may be out install a new ribbon and press the RESUME button to continue e The Ribbon may be jammed clear the jam and reboot the printer The Ribbon may be broken repair by taping the ribbon back on to the take up core Press the RESUME button to continue or CANCEL to reset the printer 2 6 2 Print Ribbon The Print Ribbon is not installed properly or has run out jammed broken or been damaged See the remainder of Section 2 6 for details 2 6 3 Print Ribbon Out The Print Ribbon has run out Install a new ribbon and press RESUME to continue 2 6 4 W
133. nter Open the Front Access Door Push the Release Lever down to unlock it Lift the Print Station up and back HDP700 Series Card Printer 4 27 FARGO Electronics Inc 5 Bring the Transfer Station up and forward 6 Remove the four screws F000034 from the Front Transfer Station Cover 7 Lift off the Front Transfer Station Cover 8 Remove the two screws F000034 from the bottom of the Base Module Cover 9 Open the Front Access Door of the Card Input Hopper and the Card Output Hopper Door 10 Remove the two screws F000034 from each side of the Base Module Cover 11 Rotate the Transfer Station to a 45 angle 12 Pull the Base Module Cover carefully up and out of the printer 13 Loosen the set screws on the pulleys 14 Remove the Drive Pulleys D850190 and belts from the shaft simultaneously 4 6 10 Drive Pulley Back 2 D850190 Refer Drawing 840151 Tools Needed Torx T 10 Screwdriver Standard Screwdriver 1 5mm Allen Wrench Phillips head Screwdriver Turn off the printer and unplug the power cord from the printer Remove the screws from the Back Cover of the printer Tilt the Back Cover outwards from the printer Remove the four screws that secure the Rear Bracket D840585 to the printer Detach the cables running to the board Remove the screw from the Gas Spring 840366 and take off the Washers 130283 and 140040 Qv ao e Roe Set the Back Cover carefully aside 8 Loosen
134. o Drawing 840151 Tools Needed Long handled magnetic Phillips head Screwdriver Torx T 10 Screwdriver gu am i dq ER Turn off the printer and unplug the power from the printer Remove the screws from the Back Cover of the printer Tilt the Back Cover outwards from the printer Remove the four screws that secure the Rear Bracket D840585 to the printer Detach the cables running to the board Remove the screw from the Gas Spring 840366 and take off the Washers 130283 and 140040 Set the Back Cover carefully aside Remove the screw from the Spring Plate Take the Spring Plate from the printer 4 6 7 Drive Belt Tensioner to Platen Roller F000003 Refer Drawing 840151 Tools Needed Standard Screwdriver Torx T 10 Screwdriver Phillips head Screwdriver a FF 8 9 Turn off the printer and unplug the power cord from the printer Remove the screws from the Back Cover of the printer Tilt the Back Cover outwards from the printer Remove the four screws that secure the Rear Bracket D840585 to the printer Detach the cables running to the board Remove the screw from the Gas Spring 840366 and take off the Washers 130283 and 140040 Set the Back Cover carefully aside Loosen the two screws to the tensioner Pull the tensioner back against spring to relieve tension from the belt 10 Remove the belt from the pulley NOTE FARGO Electronics Inc Ensure that the
135. o make very simple fast color balance adjustments This option gives a natural looking image without slowing down the processing speed of the printer driver It also allows further customization of the printed color of the cards through the Image Color tab Select Monitor to allow the printer driver to make color corrections similar to the Algebraic option but through a more complex color matching algorithm This option shifts colors more radically so the colors in the image will more closely match how they appear on screen 3 3 3 Resin Dither This option only affects those objects printed on the backside of a card with the resin black panel of a YMCK or YMCKK print ribbon Select the appropriate dither method according to the type of image to be printed Select Photo if printing photo quality images with resin Select Graphics if printing lower quality images i e clipart logos etc with resin HDP700 Series Card Printer 3 5 FARGO Electronics Inc 3 6 3 3 4 Print Both Sides HDP720 only Select this option to automatically print on both the front and backside of a card This option can be selected in conjunction with any application program that supports a multiple page document duplex printing In other words the program must be able to send down two or more separate pages to be printed within the same document For example to print a full color ID format on the front of the card and monochrome text or bar codes on the ba
136. o the ISO standard HDP700 Series Card Printer 3 15 FARGO Electronics Inc settings once they have been changed simply select the Default button for each of the separate tracks Use the Encoding Mode option to specify which magnetic encoding standard to use The JIS option provides encoding compatibility with the JIS C 6220 Type II cards commonly used in Japan When the JIS II mode is selected only track 2 will be encoded Note that no encoding customization options are available with the JIS II mode Note A JIS II Magnetic Head must be installed in the printer to use any of the JIS II options in the driver 3 7 3 Magnetic Track Options Use these options to customize the ISO encoded data format for each of the magnetic stripe s three tracks Remember that each track must be customized independently of the other two Specify which of the three tracks to customize by selecting one of the three track options After making the required selection the Magnetic Track Options box displays the current set of customization options for the selected track 3 7 4 Verification This option instructs the printer to verify that all magnetic data has been correctly encoded on each card If the Auto Eject 1st Error option is selected the printer will automatically eject a card containing magnetic data that cannot be verified Only the first misverified card will be automatically ejected If a second consecutive card cannot be verified the printer w
137. o the exact Print Length and Width dimensions listed in the printer driver If using a card size that varies from the CR 80 CR 90 or CR 100 select the Custom option and enter the dimensions of the card into the Print Width and Print Length boxes Be sure to add 04 1mm to each dimension to ensure edge to edge printing 3 8 2 Card Type Select the appropriate card type according to the composition of the card stock Select UltraCards Glossy PVC if using FARGO UltraCard stock or any other similar card stock Select HDP Cards Matte PVC if using FARGO HDP Card stock or any other similar card stock The printer driver uses this information to automatically determine the proper dwell time and temperature for the image transfer process If the appropriate option is not selected the wrong dwell time and temperature may be used during the image transfer process which may result in poor adhesion of the HDP Film or warping of the card If using a card stock other than those listed use the Custom 1 and Custom 2 options to save custom dwell time dwell temperature and Flattener temperature controls on the Image Transfer tab See Figure 3 4 To do this click on the Custom 1 or Custom 2 options and enter a name for the card stock Then go to the Image Transfer tab and adjust the dwell time and temperature sliders to the appropriate settings These settings will be saved for the custom card type when the printer driver setup window is closed HDP700
138. o the printer Detach the cables running to the board Remove the screw from the Gas Spring 840366 and take off the Washers 130283 and 140040 Set the Back Cover carefully aside Remove the screw from the Spring Plate Take the Spring Plate from the printer 4 7 7 Pinch Roller Spring Plate Back Output Side 840354 Refer To Drawing 840151 Tools Needed Torx T 10 Screwdriver 1 5mm Allen Wrench oO m Turn off the printer and unplug the power cord from the printer Remove the screws from the Back Cover of the printer Tilt the Back Cover outwards from the printer Remove the four screws that secure the Rear Bracket D840585 to the printer Detach the cables running to the board Remove the screw from the Gas Spring 840366 and take off the Washers 130283 and 140040 Set the Back Cover carefully aside Remove the screw from the Spring Plate Take the Spring Plate from the printer HDP700 Series Card Printer FARGO Electronics Inc 4 7 8 Drive Pulley Back 2 D850190 Refer Drawing 840151 Tools Needed Torx T 10 Screwdriver Standard Screwdriver Don a 9 Turn off the printer and unplug the power cord from the printer Remove the screws from the Back Cover of the printer Tilt the Back Cover outwards from the printer Remove the four screws that secure the Rear Bracket D840585 to the printer Detach the cables running to the board Remove the screw
139. o unlock it Move the Print Station up and back bring the Transfer Station up and forward Remove the four screws F000034 from the Front Cover lift off the Front Cover Remove the two screws F000034 from the Rear Transfer Cover Lift off the Rear Transfer Cover Open the Front Access Door of the Card Input Hopper Detach the LCD Interface Cable D840517 from the HD7XXX User Interface Board Assembly 140403 Remove the five screws from the base of the Card Input Hopper Cover and remove the other four screws from inside the print station Lift the Card Input Hopper Cover from the printer Remove the four screws from the Card Output Hopper Cover along the base and the three screws from inside the print station Lift the Card Output Hopper Cover from the printer Ensure that the cable labels are secure and disconnect the cables Cut the brown Thermocouple wire be sure to note the path of the wire Remove the c clips from the hinge pins take out the hinge pins Remove the screw from the Gas Spring 840366 take off the Washers 130283 and 140040 Lift the Transfer Station Assembly carefully from the printer Feed the brown Thermocouple wire of the new assembly through the first two grommet holes Then secure the connector end of the wire to a long handle screwdriver Use the screwdriver to guide the wire through the printer to the HDP Lamination Board See Table 4 1 for connection location 735 pins 3 and 4 NOTE En
140. oding module properly if it is not see Section 2 4 5 for instructions on how to adjust the flipper offset 2 5 8 Unable to read encoded data e Check to ensure that the cards are loaded properly with the magnetic stripe facing down and towards the back of the printer e Check to ensure that the card is encoded with magnetic data by using a magnetic imager or developer solution Use WordPad a Windows 95 98 ME NT 2000 word processing program in the Accessories Program Group Open the program and type 1 JULIEANDERSON 1234567890 then go to File on the menu bar and select Print The printer should then feed a card into the encoder and magnetically encode it HDP700 Series Card Printer 2 7 FARGO Electronics Inc e Ensure that the coercivity of the cards matches the setting in the driver e Compare the settings for the card reader to the settings in the driver e Ensure that the magnetic stripe on the card is free of scratches or voids 2 5 9 Data intended for the magnetic stripe was printed on the card e Confirm that the application is formatting the magnetic string correctly See Section 3 7 7 Use WordPad a Windows 95 98 ME NT 2000 word processing program in the Accessories Program Group Open the program and type 1 JULIEANDERSON 1234567890 then go to File on the menu bar and select Print The printer should then feed a card into the encoder and magnetically encode it 2 8 HDP700 Series Card Pri
141. of the printer Lift the Card Input Hopper Cover off of the printer Remove the cover from the Encoder Feed Motor Loosen the three screws 130315 from the belt tensioner Remove the pulley in front of the Card Feed Shaft Gear Slide the Card Feed Gear from the shaft Card Feed Gear on the Card Feed Motor Assembly 840198 Refer To Drawing 84015 Tools Needed Small Standard Screwdriver Phillips head Screwdriver Torx T 10 Screwdriver Turn off the printer and unplug the power cord from the printer Open the Front Access Door Detach the LCD Interface Cable D840517 from the HD7XXX User Interface Board Assembly 140403 Remove the five screws from the base of the Card Input Hopper Cover and remove the other four screws from inside the print station Lift the Card Input Hopper Cover off of the printer Use the small standard screwdriver to remove the Retaining Ring 140062 from the Card Feed Shaft Gear Remove the three screws 130315 from the Card Feed Motor Assembly Lift the Card Feed Motor Assembly from the printer Slide the Card Feed Gear from the shaft FARGO Electronics Inc Replacing the Card Feed Shaft Gear on the Cleaning Roller Assembly 840102 Refer To Drawing 840156 Tools Needed Phillips head Screwdriver Snap Ring Tool Torx T 10 Screwdriver 6 7 Turn off the printer and unplug the power cord from the printer Open the Front Access Door Detach the LCD Interface Cable D840517 from the HD7XX
142. ol In extreme cases it may be beneficial to remove the old Film from the take up spool and reattach the Film in the proper location on the spool e Peel Off Bar is not straight The Peel Off Bar should be equidistant from the Lamination Assembly frame at both ends Adjust if necessary as described in Section 2 9 9 e The card may be fed into the Transfer Station askew Interrupt the transfer process to ensure that the card has fed properly into the Transfer Station If the card has been fed skewed ensure that the card size knob is set to the correct card size Once the card size has been confirmed manually feed a card into the printer using the FORWARD and BACK soft key buttons on the display Position the card next to the spring loaded Card Pusher and ensure that the Card Pusher is applying pressure to the card 2 22 HDP700 Series Card Printer FARGO Electronics Inc Section Printer Adjustments This Section covers the replacement of key components of the card printer Be sure to reverse the disassembly steps to reassemble the card printer Safety Messages Procedures and instructions in this Section may require special precautions to ensure the safety of the personnel performing the operations Information that raises potential safety issues is indicated by a warning symbol as shown below Refer to the following safety messages before performing an operation preceded by this symbol DANGER Failure to follow these installation gu
143. oosen the two Allen head screws the middle Pulley 000006 Remove the pulley from the shaft Remove the belt from the printer Ensure that the new Belt is pulled taut and securely in place if the Belt is not tight the printer will not function properly 4 6 12 Base Module 840151 Refer To Drawing 840151 Tools Needed Torx T 10 Screwdriver Standard Screwdriver Phillips head Screwdriver Turn off the printer and unplug the power cord from the printer Remove the screws from the Back Cover of the printer Tilt the Back Cover outwards from the printer Remove the four screws that secure the Rear Bracket D840585 to the printer Detach the cables running to the boards HDP700 Series Card Printer 4 29 FARGO Electronics Inc 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 4 30 Remove the screw from the Gas Spring 840366 and take off the Washers 130283 and 140040 Set the Back Cover carefully aside Open the Front Access Door Push the Release Lever down to unlock it Lift the Print Station up and back Remove the four screws F000034 from the Print Station Cover of the printer Lower the Print Station back into position Lift the Print Station Cover off of the printer Lift the Print Station up and back Bring the Transfer Station up and forward Remove the four screws F000034 from the Front Tr
144. open See Section 2 6 8 Program Exception The system firmware has detected an error while attempting to process the current print job See Section 2 3 IRAM Memory Error The printer s memory module is bad or not installed properly See Section 6 1 4 Realigning Film Indicates the printer is aligning the Film to the proper position for printing Usually occurs after the printer has finished a print job rong Print Ribbon The print ribbon installed in the printer does not match the ribbon type selected in the printer driver See Section 2 6 4 SmartGuard Error Status Messages These messages only apply if you are using the printer s optional SmartGuard Security Feature Table 2 2 Cause Solution button to continue Card Press the OK button to continue Delete Card Data To delete the SmartGuard Access Card data press the YES button To cancel the BREMEN 7007 Insert Access Card ou are trying to print without the SmartGuard Access Card inserted Insert a valid BRENNEN o CO Insert New Card To duplicate the SmartGuard Access Card remove the valid access card and insert a blank access card Then press the COPY button to complete duplication or press CANCEL to cancel duplication Invalid Access Card SmartGuard Access Card is invalid or is inserted backwards or up side down Insert a valid SmartGuard card or reinsert the card properly with the chip end down and facing you using any of the standard keyboard ch
145. or 5 8 Dancer Down Sensor J62 o IRE 1 4 Card Input Sensor 5 8 Flipper Table Home Sensor 9 12 Cards Low Sensor 13 16 Encoder Card Sensor 840114 1 4 Film Take up Encoder Sensor 5 8 Lower Film Sensor 11 12 Transfer J65 ETT NN NE FARGO Electronics Inc 4 1 Removing the Covers A cover or a combination of covers will need to be removed to access the part s to be replaced 4 1 1 Print Station Cover Refer To Drawing 840155 Tools Needed Phillips head Screwdriver go fF Turn off the printer and unplug the power cord from the printer Open the Front Access Door Push the Release Lever down to unlock it Lift the Print Station up and back Remove the four screws F000034 from the Print Station Cover of the printer Lower the Print Station back into position Lift the Print Station Cover off of the printer 4 1 2 Front Transfer Cover Refer To Drawing 840155 Tools Needed Phillips head Screwdriver 209 ON qme So qa Rf Turn off the printer and unplug the power cord from the printer Open the Front Access Door Push the Release Lever down to unlock it Lift the Print Station up and back Bring the Transfer Station up and forward Remove the four screws F000034 from the Front Cover Lift off the Front Cover 4 1 3 Rear Transfer Cover Refer To Drawing 840152 Tools Needed Torx T 10 Screwdriver Qv ac Turn off the printer and unplug the power cord from the pr
146. pper e Open the Front Access Door and ensure that there are no obstructions e Test the Flipper Table Home Sensor 140407 by entering the FLIPPER OFFSET in the PRINTER SETUP menu on the LCD display Without making any adjustment press the SELECT button This should cause the Flipper Table to attempt to home itself e Test the Flipper Table Home Sensor 140407 as described in Section 6 2 If sensor is not working replace as described in Section 4 8 11 2 4 5 Card feeds improperly off the Flipper table Confirm that the Flipper Table Home Sensor is functioning as described in Section 2 4 4 If the Flipper Table Home Sensor 140407 is functioning properly adjust the FLIPPER OFFSET as described in Section 7 3 24 2 6 HDP700 Series Card Printer FARGO Electronics Inc 2 5 Encoding Errors Symptom No output encoded unable to read encoded data on card LCD error occurs 2 5 1 No ENC Response e Ensure that the two wires to J62 on Lamination Board are properly seated Check the wires to ensure that they are plugged in properly e The cable between the Print and Lamination Board may be bad Replace the cable and see if the error repeats itself The Lamination Board may be bad Replace the Lamination Board as described in Section 4 9 4 and see if the error repeats itself 2 5 2 No MAG Encoder The printer is receiving encoding data but the printer is not configured with this encoder type If this message appears and the printer is
147. pring 840366 and take off the Washers 130283 and 140040 Set the Back Cover carefully aside Loosen the screws to the idler pulley Relieve tension from the belts and remove them Use the standard screwdriver to remove the Retaining Ring 140062 from the Compound Grooved Pulley Take the Pulley from the shaft 4 6 5 Pinch Roller Spring Plate Front 2 840354 Refer To Drawing 840151 Tools Needed Phillips head Screwdriver Torx T 10 Screwdriver O 00 4 i Qu Cg qe cR Se e w N e Turn off the printer and unplug the power cord from the printer Open the Front Access Door Push the Release Lever down to unlock it Lift the Print Station up and back Bring the Transfer Station up and forward Remove the four screws F000034 from the Front Transfer Station Cover Lift off the Front Transfer Station Cover Remove the two screws F000034 from the bottom of the Base Module Cover Open the Front Access Door of the Card Input Hopper and the Card Output Hopper Door Remove the two screws F000034 from each side of the Base Module Cover Rotate the Transfer Station to a 45 angle Pull the Base Module Cover carefully up and out of the printer Remove the screw from the Spring Plate HDP700 Series Card Printer 4 25 FARGO Electronics Inc 4 26 HDP700 Series Card Printer 14 Take the Spring Plate from the printer 4 6 6 Pinch Roller Spring Plate Back 2 840354 Refer T
148. r Alignment Arrows should fall in this area when the image is properly centered they will be left off of the card when transferred Refer to Figure 7 7 Choose MENU Setup Printer and the setting to be changed Change the value and press SELECT to save the value If the settings are lost due to replacing the Main Print Board set the starting values to the settings listed on the label on the back of the printer 7 3 1 Preparing to Adjust the Print Offset Transfer TOF and Transfer EOF Before starting the alignment procedures you must first establish a baseline from which to start your adjustments Select MENU Setup Printer Select Print Offset Set to 40 and press SELECT Select Transfer TOF Set to 60 and press SELECT Select Transfer EOF Set to 90 and press SELECT HDP700 Series Card Printer FARGO Electronics Inc 7 3 2 Adjusting the Transfer Tension This procedure positions the image correctly on the card Refer to Section 7 3 1 for proper sequence 1 Choose MENU Print Test Image and Gray Align YMC to print a test card 2 Record the Transfer Tension value on the test card last printed 3 Examine the test card 4 Select MENU Setup Printer and Transfer Tension NOTE Reducing the Transfer Tension too much may cause slack in the Film take up this will be evidenced by a wrinkling noise and extra Film take up during the release phase Increase the Transfer Tension if this occurs There may be a
149. r Cover off of the printer Loosen the belt tensioner Remove the pulley from the front of the printer HDP700 Series Card Printer 4 43 FARGO Electronics Inc 4 44 8 9 10 11 12 13 14 15 16 Slide the card feed gear off the roller shaft Use the standard screwdriver to remove the retaining clip from the shaft Slide the brass bushing off the roller shaft Depress the interior bushing on the front side of the flipper table against the spring Push the flipper table towards the back of the printer Push the side of the flipper table that is towards the front of the printer downward to release it from the drive roller shaft Once the Flipper Table is clear of the roller shaft pull it towards the front of the printer to release it from the alignment posts Remove the two screws F000169 that secure the Sensor Assembly Disconnect the cable connector 4 8 12 Card Feed Sensor D840625 Refer Drawing 840156 Tools Needed Phillips head Screwdriver Torx T 10 Screwdriver N Turn off the printer and unplug the power cord from the printer Open the Front Access Door Detach the LCD Interface Cable D840517 from the HD7XXX User Interface Board Assembly 140403 Remove the five screws from the base of the Card Input Hopper Cover and remove the other four screws from inside the print station Lift the Card Input Hopper Cover off of the printer Remove the Cleaning Roller Assembly
150. r with deionized air wipe it down with a lint free cloth Clean the Printhead with a Printhead pen Insert the cardboard dancer stiffener into the base module Lock the Release Lever to secure the latch mechanism oF Pack the printer in the original carton packing materials Be sure to enclose any necessary paperwork test cards etc HDP700 Series Card Printer 5 1 FARGO Electronics Inc 5 2 HDP700 Series Card Printer FARGO Electronics Inc Section Board Level Diagnostics 6 1 Board Errors 6 1 1 EE Memory Error An error has occurred in the permanent circuit memory Reboot the printer If the problem persists the Main Print Board will need to be replaced as described in Section 4 9 3 As an alternative to replacing the Main Print Board the chip U16 080239 may be replaced FARGO recommends that only a qualified electronics technician perform this procedure 6 1 2 EE Checksum Error An error has occurred in the permanent circuit memory Reboot the printer If the problem persists the Main Print Board will need to be replaced as described in Section 4 9 3 As an alternative to replacing the Main Print Board the chip U16 080239 may be replaced FARGO recommends that only a qualified electronics technician perform this procedure 6 1 3 DRAM Memory Error An error has occurred in the removable memory module SIMM Reboot the printer If the problem persists remove the rear cover and ensure that the SIM
151. rd as described in step 1 Repeat steps 1 to 9 until the test image is correctly positioned Refer to Figure 7 10 If the inner alignment arrows are not printing on the card but are just off the edge decrease the Print Offset setting by two or three pixels The entire inner alignment arrow will not show up on the card More important is that the card shows equal amounts of the arrows HDP700 Series Card Printer A 7 FARGO Electronics Inc A 8 7 3 6 Adjusting the Film Drive The Film Drive sets the baseline for the Film Tension and should not be adjusted by the reseller or end user 7 3 7 Adjusting the Ribbon Tension This procedure controls the tension of the color ribbon during printing It will adjust the image placement but the Ribbon Tension may also be adjusted if ribbon wrinkle is appearing on the card NOTE Be sure the Transfer Tension Print Offset Transfer TOF and Transfer EOF are set properly before adjusting the Ribbon Tension ono ao Choose MENU Print Test Image and Gray Align YMC to print a test card Examine the test card Select MENU Setup Printer and Ribbon Tension Record the Ribbon Tension value on the test card Adjust the Ribbon Tension value if needed Press SELECT to save the value Print a test card as described in step 1 Repeat steps 1 to 7 until the test image is correctly positioned or ribbon wrinkle is alleviated Refer to Figure 7 10 7 3 8 Adjusting the Ribbon Dr
152. re 2 Transfer Temp setting may be too high Check the Transfer Temp setting in the LCD setup menu to ensure that the setting matches the label on the back of the printer If it does not follow the instructions in Section 7 3 8 to adjust the Transfer Temp setting 3 The Thermocouple may have failed To check the Thermocouple use a multimeter to check the leads across the Thermocouple Control C111 on the Lamination Board The voltage should be equal to the desired temperature degrees C divided by 100 with an accuracy of 10 degrees C If the correct value is not retuned the Thermocouple may need to be replaced 4 The Lamination Board may be bad Replace the Lamination Board as described in Section 4 9 4 2 7 3 Card Jam e Card may be blocked or restricted in the Transfer Station To continue printing with the same card 1 Start by leaving the power ON and opening the Print Station and Transfer Station 2 Press the FORWARD button to advance the card or the BACK button to reverse the card Try not to move the card too far from where it was just before the jam occurred Once the jam is cleared close the printer and press the RESUME button to resume printing e Card may be blocked or restricted in the Transfer Station To remove the jammed card from the printer l Start by leaving the power ON and opening the Print Station and Transfer Station 2 Usethe FORWARD and BACK buttons to manually eject the card Then close the printer T
153. rinthead Resistance setting in the LCD Setup changes in increments of 50 To select the proper resistance value choose the setting that is closest to the value on the Printhead 4 Press SELECT to save the value 7 3 12 Adjusting the Image Darkness 1 Choose MENU Print Test Image and Gray Align YMC to print a test card 2 Examine the test card 3 Select MENU Setup Printer and Image Darkness 4 Record the Image Darkness value on the test card last printed 5 Enter a negative value to lighten the printed image input a positive value to darken the printed image NOTE Be sure to make adjustments in small increments of 4 to avoid over adjusting this setting For example the ribbon may jam or break if the setting is too high 6 Press SELECT to save the value 7 Print test card as described in step 1 8 Repeat steps 1 to 7 until the image darkness is correct 7 3 13 Changing the Encoder Settings This selection allows the user to modify the encoder settings These settings would need to be changed when the Print Board is replaced or if the printer is upgraded to include an encoder e Mag None or Installed e Smart None or Installed e Prox None or Installed 1 Select MENU Setup Printer and Encoder Settings 2 Change the desired option as needed Example Adding a Mag Encoder change MAG from None to Installed 3 Press SELECT to save the value HDP700 Series Card Printer A 9 FARGO Electronics Inc 7 3 14
154. ris and burrs 2 16 HDP700 Series Card Printer FARGO Electronics Inc 2 9 5 Excessive Resin Printing Symptom Black resin text and barcodes appear smeared or too thick Text e Reduce the Resin Heat setting within the Image Color tab of the printer driver as described in Section 3 4 e Reduce the Image Darkness as described in Section 7 3 21 2 9 6 Incomplete Resin Printing Symptom Black resin text and barcodes appear faded or too light e Increase the Resin Heat setting within the Image Color tab of the printer driver as described in Section 3 4 e Increase the Image Darkness as described in Section 7 3 21 HDP700 Series Card Printer 2 17 FARGO Electronics Inc 2 9 7 HDP Film Wrinkle Symptom HDP Film is creased or wrinkled on the printed card Note HDP Film wrinkle will appear clear or look as though the entire image is wrinkled Alternatively ribbon wrinkle will appear as assorted colors Mike Berman Student 3957105 library Code 2439 554 e Align the edge of the HDP Film with the Transfer Station red alignment arrows to ensure the Film is tracking properly e Decrease the Transfer Temperature setting within the Image Transfer tab of the printer driver as described in Section 3 2 2 e Decrease the Transfer Temperature through the LCD as described in Section 7 3 8 e Adjust Film Tension 1 In increments of one lower the Film Tension through the LCD Set
155. river to remove the Retaining Ring 140061 from the Transfer Ribbon Roller 840318 to allow for clearance Remove the screws F000170 from each end of the Ribbon Sensor Array Remove the screws F000170 from the top sides of the four 1 x 1 Cross Members 840239 Take the Ribbon Sensor Array Assembly from the printer Disconnect the cable connector from the board Remove the two screws from the Ribbon Sensor Board FARGO Electronics Inc 4 5 7 Upper Film Sensor Assembly D841023 Refer To Drawing 840152 AN Tools Needed Phillips head Screwdriver Torx T 10 Screwdriver CHARA Turn off the printer and unplug the power cord from the printer Open the Front Access Door Push the Release Lever down to unlock it Lift the Print Station up and back Bring the Transfer Station up and forward Remove the four screws F000034 from the Front Cover Lift off the Front Cover Remove the screw F000191 that holds the bracket D840122 in place Disconnect the cable connector from the board 10 Remove the three screws F000191 from the sensor board 4 5 8 Print Platen Roller 840319 Refer To Drawing 840152 Tools Needed Phillips head Screwdriver Standard Screwdriver 1 5 mm Allen Wrench Coon a F We Na E 11 12 18 Turn off the printer and unplug the power cord from the printer Open the Front Access Door Push the Release Lever down to unlock it Lift the Print Station up and back
156. rmware file link labeled for your specific printer model Click OK when prompted to Save this Program to Disk and then select a folder in which to save the Update file HDP700 Series Card Printer A 13 FARGO Electronics Inc 4 Once the file has been downloaded navigate to the location where the file was saved The Firmware Update file has been compressed for ease of downloading To decompress the file double click on the HDP7XXF EXE icon Updating the Printer s Firmware It is important to note that there are two types of firmware for certain FARGO printer models the Main Firmware and the LCD Firmware each of which has a slightly different update process If the printer model has two types of firmware available for download from the Web site be sure to use the appropriate procedure for each If the printer model only shows a single type of firmware available for download use only the Main Firmware update procedure A 3 1 To update the Main Firmware 1 From the Firmware Updater program click the Select Update File button 2 Go to the folder in which you saved the update file select it and click Open The file name location and version will appear in the Firmware Updater window as seen is Figure A 2 Firmware Updater 02 03 00 Download Firmware FARGO Update File Name 955 Update File Version 22 Select Printer Send Update Figure A 2 3 Click the Select Printer button and select the specific
157. rn off the printer and unplug the power cord from the printer Open the Front Access Door Detach the LCD Interface Cable 0840517 from the HD7XXX User Interface Board Assembly 140403 See Drawing 840168 Remove the six screws from the bottom edge of the Card Input Hopper Cover and the three screws from the inside edge of the cover on the right side of the printer Lift the Card Input Hopper Cover off of the printer FARGO Electronics Inc 4 1 6 Card Output Hopper Cover Refer To Drawing 840155 Tools Needed Phillips head Screwdriver 1 Turn off the printer and unplug the power cord from the printer 2 Remove the six screws from the bottom edge of the Card Input Hopper Cover and the three screws from the inside edge of the cover on the right side of the printer 3 Lift the Card Output Hopper Cover off of the printer 4 1 7 Back Cover Refer To Drawing 840161 Tools Needed Phillips head Screwdriver 1 Turn off the printer and unplug the power cord from the printer 2 Remove the five screws from the Back Cover of the printer 3 Tilt the Back Cover outwards from the printer HDP700 Series Card Printer 4 5 FARGO Electronics Inc 4 2 Replacing the Control Panel Assembly Components Follow the procedures in this Section to replace the Control Panel Assembly components SmartGuard Ribbon Cable 24000111 SmartGuard PCB Assembly 140311 and the HD7XX User Interface Board Assembly 140403 Refer Drawing 8
158. rong Print Ribbon The Print Ribbon installed in the printer does not match the ribbon type selected in the printer driver Press RESUME to continue the print job or press CANCEL to end the current print job and change the Ribbon type in the driver as described in Section 3 3 1 2 6 5 Head Lift The printer was unable to raise or lower the Printhead Press the RESUME button to retry If the headlift does not rotate check the Headlift Motor to ensure that it is running If the headlift motor is not running replace the Headlift Motor as described in Section 4 4 8 If the head cycles but does not stop at the position every time check the Headlift Sensor as described in Section 6 2 If the headlift sensor is failing replace as described in Section 4 4 9 2 6 6 Printer pausing between panels Note e The Printhead Fan is not operating properly Confirm that the fan operates correctly Upon power up the fan should run momentarily and shut off Verify that the fan is plugged into the Main Print Board properly on J67 e Check the Printhead fans for pinched wires Inspect the wires that are routed under the top cover and through to the back of the board to ensure that they are not pinched e The thermal regulator on the Printhead may have failed Remove the Printhead and reseat cable connections If problem persists replace with a new Printhead as described in Section 4 3 1 e Data may not be received by the printer at the speed that it requir
159. s important that the Card Thickness Adjustment Knob be set accordingly to ensure the printer feeds only one card at a time 1 Open the Front Access Door 2 Locate the Card Thickness Adjustment Knob 3 Adjust this knob to the setting that matches card thickness See Figure 2 1 For fine scale changes see Adjusting the Card Separator Flap in Section 3 1 The adjustment knob controls the position of the printer s internal Card Separator which is designed to accommodate a range of card thickness surrounding the given card thickness settings Figure 2 1 e The Cleaning Rollers may be dirty or not installed correctly If the Cleaning Rollers are dirty or not installed correctly the card may slip or jam Refer to Section 3 9 4 for instructions on how to clean the Cleaning Roller e Inspect the Card Feed Roller Motors for proper operation See Section 2 4 2 2 4 2 Card is stalling on or at the feed rollers e Use the arrows on the LCD panel to move the card forward or backward to free it e Inspect the Card Feed Roller Motors for proper operation 1 Leave the power ON and open the Print and Transfer Stations 2 Press the FORWARD button to advance the card or the BACK button to reverse the card Use these buttons to move the card through the printer 2 4 3 Card jamming on the Flipper Table A card is jammed in the card flipping area of the printer To clear the jam see Section 2 7 3 for information 2 4 4 Printer is unable to align fli
160. snapping or clunking sound during Film take up if it is too tight Errors may occur in either case 5 Press SELECT to save the value 6 Print a test card as described in step 1 7 Repeat steps 1 to 7 until the Film is applied smoothly to the card without wrinkles or creases 7 3 3 Aligning the Print Offset This procedure positions the image correctly on the HDP Film Refer to Section 7 3 1 for proper sequence 1 Choose MENU Print Test Image and Gray Align YMC to print a test card 2 Examine the test card The open end of the Outer Alignment Arrows should appear at the edge of the Film shown below as a dotted line If your test card does look like Figure 7 9 go to step 5 to adjust the Print Offset 3 Select MENU Setup Printer and Print Offset 4 Record the Print Offset value on the test card last printed Outer Alignment _ Arrows Edge of Transfer Film TOF EOF Leading Edge Trailing Edge of Card of Card Figure 7 9 5 Measure the distance from the top edge of the transferred area to the top edge of the inward pointing arrows 6 Calculate the Print Offset value HDP700 Series Card Printer A 5 FARGO Electronics Inc Inches 40 Distance x 300 Millimeters 40 Distance x 11 8 Example Inches 40 020 x 300 34 7 Adjust the Print Offset value 8 Press SELECT to save the value 9 Print a test card as described in step 1 10 Repeat steps 1 to 9 until the test image is
161. sure that the Lamination Roller of the new Transfer Station Assembly moves up and down freely and that the cable does not hold it up HDP700 Series Card Printer 4 19 FARGO Electronics Inc 4 20 4 5 12 Lamination Assembly 840159 Refer to drawing 840159 Tools Required Torx T 10 Screwdriver Wire Cutter 1 5 mm Allen Wrench p gt Se e eS w no e 14 15 16 17 18 19 NOTE Turn off the printer and unplug the power cord from the printer Open the Front Access Door Push the Release Lever down to unlock it Move the Print Station up and back Bring the Transfer Station up and forward Remove the four screws F000034 from the Front Cover and lift off the Front Cover Remove the two screws F000169 from the Rear Transfer Cover Lift off the Rear Transfer Cover Loosen the set screw on the blue hand wheel and lift the wheel off Remove the Washer 130997 from the Encoder Wheel Slide the Encoder Wheel gently off of the shaft Remove the C clip from the idler gear and remove the idler gear Remove the C clip from the combination pulley gear and remove the combination pulley gear Remove the two screws from the rear side of the Transfer module that hold the Lamination assembly Cut the wire tie on the front side of the Transfer module Remove the two screws from the front of the Transfer module that hold the Lamination assembly Cut the wire to the Th
162. t 2 60mm long firmly across the surface of the card pressing out all air bubbles with a fingertip Remove the tape by smoothly and rapidly approximately 2 inches second 50mm sec pulling it up at a perpendicular angle to the card The IPC recommends a minimum of three tests for each card type evaluation Visually examine the card and the strip of tape pulled from the card to see if any portion of the HDP Film was removed from the card If any residue such as oil or grease from fingertips is present on the card surface the evaluation results may be affected If particles of the printed transferred HDP Film pull away from the card and adhere to the tape this indicates inadequate adhesion of the Film to the card and that increased heat Very slight dwell times are necessary Samples 1 2 and 3 show a transfer to tape representation of the level of adhesion you should expect Sample 1 is an absolute failure and sample 3 is an absolute pass Sample 2 shows that very slight transfer to the tape can be acceptable without sacrificing overall image durability on matte finish cards If the tape test indicates inadequate adhesion increase the heat setting by 5 degrees print another card and try the tape test again Once the temperature has been increased 4 times 20 degrees reset temperature to default and increase the dwell time by 5 second Repeat this until adequate adhesion Note that if you are prin
163. t Station up and back Remove the four screws F000034 from the Print Station Cover of the printer Lower the Print Station back into position Lift the Print Station Cover off of the printer Use the small standard screwdriver to remove the Retainer Clip 897144 from the Encoder Wheel 810492 Take the Washer 130997 from the Encoder Wheel 810492 Guide the Encoder Wheel 810492 gently off of the shaft Remove the two screws F000172 from the Ribbon Supply Encoder Sensor Assembly Disconnect the cable connector Remove the Ribbon Encoder Sensor Assembly 4 4 9 Sensor Assembly D840983 Refer To Drawing 840153 Tools Needed Phillips head Screwdriver Torx T 10 Screwdriver S PL nN Par 10 Turn off the printer and unplug the power cord from the printer Open the Front Access Door Push the Release Lever down to unlock it Lift the Print Station up and back Remove the four screws F000034 from the Print Station Cover of the printer Lower the Print Station back into position Lift the Print Station Cover off of the printer Remove the two screws F000169 that secure the Headlift Sensor Assembly Disconnect the cable connector Feed the cable out through the access hole HDP700 Series Card Printer 4 13 FARGO Electronics Inc 4 5 Replacing the Transfer Station Components 4 5 1 Film Drive O Rings 140212 Refer To Drawing 840152 Tools Needed Phillips head Screwdriver 1
164. temperature will be saved upon exiting the printer driver setup To return to the factory default setting simply click on the Default button See Figure 3 4 HDP700 Series Card Printer 3 9 FARGO Electronics Inc 3 6 K Panel Resin Tab HDP720 Card Printer Propesties HE General Color Management Cad Device Options Image Color Image Transfer Magnetic Encoding K Panel Resin CR0CadSce C e X Direction Card Travels Theough Panter Black With K Panel Ful Card Areafs Undefined Areals E uz Y dix uv Defined Area Figure 3 7 This option controls where the resin black panel of a full color ribbon is printed Note that if printing with a ribbon type that does not have a K panel such as the YMC ribbon type all K Panel Resin options will be grayed out Resin black text is desirable due to its sharp saturated color and resin black barcodes are required to ensure readability when scanned by an infrared barcode reader The printer driver will automatically print all TrueType black text and TrueType barcodes only with the resin black K panel of the print ribbon by default If printing black text or barcodes that are not TrueType fonts or black graphics select one of the three options listed under Print All Black With K Panel See Figure 3 7 The printer driver will print areas of the image where it finds black coloring with the print rib
165. ter s EXIT button When prompted turn the printer power OFF for a few seconds and then back ON to complete the update process As the printer restarts you will see the new firmware version appear on the LCD If the upgrade was not successful the LCD will display UPGRADE FAILED or UPGRADE FIRMWARE NOW on boot up If you receive this message try updating the firmware again HDP700 Series Card Printer
166. ter through its parallel interface port no chip replacement is needed Refer to the instructions in this Section to download and install firmware updates A 1 The Firmware Updater Application Program The Firmware Updater application program is the software required to send firmware updates from your computer to your printer To download and install the Firmware Updater from this site refer to the following steps Go to FARGO Electronics Technical Support Web site http www fargo com tech support Click on the Firmware Updater Program link Click OK when prompted to Save this Program to Disk and then select a folder in which to save the Updater file Once the file has been downloaded navigate to the location where the file was saved The Firmware Updater program has been compressed for ease of downloading To decompress the file double click on the UPDATER EXE icon Double click on the SETUP EXE file to launch the Firmware Updater Setup Program Follow the on screen instructions to complete installation Once installed the Firmware Updater icon will appear in the Start Programs FARGO folder Select the icon seen in Figure A 1 to open the Firmware Updater application program K Updater Figure 1 2 Downloading Firmware Updates Refer to the following steps to download firmware updates 1 2 3 Go to FARGO Electronics Technical Support Web site http www fargo com tech_support Click on the fi
167. the two screws from the belt tensioner 9 Pull the tensioner back against spring to relieve tension from the belt and tighten the screws to hold the tensioner in place 10 Remove the screw from the linkage 11 Use a standard screwdriver to remove the clip from the pulley 12 Remove the belts from the pulleys 13 Pull the Drive Pulley D850190 from the printer 4 28 HDP700 Series Card Printer 4 6 11 Belt 000018 FARGO Electronics Inc Refer Drawing 840151 Tools Needed 1 5 mm Allen Wrench Torx T 10 Screwdriver Phillips head Screwdriver Don a 9 10 11 12 18 14 15 NOTE Turn off the printer and unplug the power cord from the printer Remove the screws from the Back Cover of the printer Tilt the Back Cover outwards from the printer Remove the four screws that secure the Rear Bracket 0840585 to the printer Detach the cables running to the board Remove the screw from the Gas Spring 840366 and take off the Washers 130283 and 140040 Set the Back Cover carefully aside Pull the tensioner back against spring to relieve tension from the belt and tighten the screws to hold the tensioner in place Use the standard screwdriver to remove the clip from the idler drive pulley Remove the belt from the idler gear and the platen drive pulley Use the standard screwdriver to remove the clip from the platen roller shaft Take the Pulley F000006 and the belt from the shaft L
168. thead Resistance in Section 7 3 20 for detailed steps 4 3 2 Fan Assembly 840134 Refer To Drawing 840160 Tools Needed Short handle Phillips head Screwdriver Torx T 10 Screwdriver Turn off the printer and unplug the power cord from the printer Open the Front Access Door Push the Release Lever down to unlock it Lift the Print Station up and back Remove the four screws F000034 from the Print Station Cover of the printer oa fF NS Lower the Print Station back into position HDP700 Series Card Printer 4 7 FARGO Electronics Inc HDP700 Series Card Printer 4 8 7 8 9 10 Lift the Print Station Cover off of the printer Remove the two screws F000169 that secure the Fan to the printer Unplug the cable connector Take the Fan Assembly from the printer 4 3 3 Head Force Spring 2 840272 Refer Drawing 840160 Tools Needed Phillips head Screwdriver Torx T 10 Screwdriver 9 10 11 Turn off the printer and unplug the power cord from the printer Open the Front Access Door Push the Release Lever down to unlock it Lift the Print Station up and back Remove the four screws F000034 from the Print Station Cover of the printer Lower the Print Station back into position Lift the Print Station Cover off of the printer Stand at the front of the printer and locate the tab on the back right of the Printhead 220252 Push up on t
169. ting to a matte surfaced card it is advantageous to use FARGO s Absolutely NO YMCKH ribbon This ribbon provides a Heat Seal panel transfer to tape that allows for improved adhesion to non glossy PVC surfaces For best results be sure that the cards you are using have a surface roughness Ra of 60 micro inches or less This information should be available from the card manufacturer Figure 3 1 HDP700 Series Card Printer FARGO Electronics Inc Printer Driver Options 3 3 Device Options Tab HDP720 Card Printer Properties HEI Image Color Image Transfer Magnet Encoding K Panel Resin General Dotais Colo Management Cod Options o COE Color Matching Abeac ti y Resin Dither Pini Both Sided f Disable Printing i Geiser ar Butter Single Card Pint Back Side Orly Rotate Frort 180 Degrees F r m Figure 3 2 3 3 1 Ribbon Type Used to match the ribbon type selection with the ribbon type that is loaded in the printer YMC Yellow Magenta Cyan YMCK Yellow Magenta Cyan Resin Black Yellow Magenta Cyan Resin Black Heat Seal 3 3 2 Color Matching Allows selection of the Color Matching option that best fits the requirements of the print job Select None if interested in print speed rather than print color if color correcting the image for printing has already been done or if using third party Color Matching software Select Algebraic to allow the printer driver t
170. to determine if a sensor is working Test the voltage of each sensor using ground GRD Chassis to the correct pin on each connector See Table 6 1 Block a slot sensor with a card Cover a reflective sensor with a card To troubleshoot the ribbon sensor use the RibbonTraq marks on the ribbon and Film to cover the ribbon and Film sensors The numbers indicate the location on J65 See Table 6 1 Open the upper module to find the Ribbon Sensor orientation the numbers indicate the location on J65 Table 6 1 Sensor Location and Voltages Sensor Location Pin Board Low TE VDC High VDC Upper Film Sensor 66 8 Print Covered 17 0 Uncovered 35 Upper Film Encoder Jes 4 Print Unblocked 17 9 Blocked 3 8 3 5 Lower Film Sensor Jes 8 Lam Covered 17 9 Uncovered 38 35 _ Flipper Table Sensor _ 64 8 Lam Covered 17 9 Uncovered 38 35 _ Printhead lift Sensor J64 8 Print Unblocked 17 9 Blocked 3 8 3 5 Lower Dancer Sensor Je2 8 Lam Covered 17 9 Uncovered 38 35 Ribbon Sensor Jes 9 Print Covered 17 9 Uncovered 3 8 3 5 Latch Open Sensor Jeo 4 Lam Covered 17 9 Uncovered 3 8 3 5 Cenit a 1 11 4 3 5 2 1 Co CO Co coco T _ ES 28 _ Figure 6 1 Layout of sensors on Ribbon Senor array 6 2 HDP700 Series Card Printer FARGO Electronics Inc Section 7 1 Entering the LCD
171. ts you will see the new firmware version appear on the LCD If the upgrade was not successful the LCD will display UPGRADE FAILED or UPGRADE FIRMWARE NOW on boot up If you receive this message try updating the firmware again A 3 2 To update the LCD Firmware 1 Make sure the printer is powered ON connected to your PC and in its READY mode 2 From the Firmware Updater program click on the Select Update File button 3 Go to the folder in which you saved the update file select it and click Open The file name location and version will appear in the Firmware Updater window as seen in Figure A 4 7 Firmware Updater 02 09 80 Download Firmware FARGO Update File Name 955 Update File Version 955 Select Printer Send Update Figure A 4 4 Click on the Select Printer button and select your specific FARGO printer model then click OK 5 Click on the Send Update button The Sending Update To Printer dialog box will appear as seen in Figure A 5 HDP700 Series Card Printer A 15 FARGO Electronics Inc Sending Update to Printer x Y Sending firmware update to printer Check LCD for status of update mm Figure A 5 The Firmware update will now take a few minutes Check the printer s LCD for the status When the update is complete the LCD will indicate if the update was successful If UPGRADE SUCCESSFUL is displayed click Exit on the Sending Update to Printer dialog screen Press the prin
172. up Menu and print a card 2 If after several adjustments the film wrinkle appears worse return the Film Tension to the original setting and adjust the Film Tension up in increments of one 3 Ifstill no change after the fourth adjustment having made changes to the Film Tension by a total of 4 points go back to the original Film Tension value 4 Lowerthe Film Drive by one and repeat steps 1 3 until the film wrinkle is alleviated 2 18 HDP700 Series Card Printer FARGO Electronics Inc 2 9 8 Incomplete Transfer Symptom Printed image has ragged edges HDP Film seems to have peeled off Mb d en Mike Berman Student 3957105 library Code 2439 554 e Increase the Transfer Temperature setting within the Image Transfer tab of the printer driver as described in Section 3 2 2 e Increase the Transfer Temperature through the LCD as described in Section 7 3 8 e Ensure that the Lamination Roller makes uniform contact with the card Confirm that the Lamination Roller moves up and down freely and that the Thermocouple wire does not restrict movement e Ifincomplete transfer is limited to the leading edge the Transfer Tension is set too high Decrease the Transfer Tension through the LCD as described in Section 7 3 2 e Ifincomplete transfer is limited to the trailing edge the Transfer Tension is set too low Increase the Transfer Tension through the LCD as described in Section 7 3 2 HDP700 Series Card Printer 2 1
173. urrence limit of 255 See Interpreting LCD Display Messages in Section 4 for information about these messages ERROR LOG START Type of Error Occurrences X Number of times ERROR LOG END 7 4 Show Card Count Choose SHOW CARD COUNT to view counts for Card Count CC Pass Count PC and Transfer Count TC Card Count is the total number of cards the printer has produced Pass Count is the total number of print passes made by the Printhead a pass is measured each time a single ribbon panel is printed or passes beneath the Printhead HDP700 Series Card Printer A 11 FARGO Electronics Inc Transfer Count is the total number of times the printer transfers an image to a card 7 5 System Upgrade Firmware Upgrade This option is used to upgrade the printer firmware To upgrade select SYSTEM UPGRADE The LCD will prompt Are you sure you want to continue Select YES to begin the System Upgrade select NO to return to the READY screen NOTE See Appendix A Firmware Update for detailed instructions for upgrading the system firmware A 12 HDP700 Series Card Printer FARGO Electronics Inc Appendix Firmware Updates The firmware is the internal software which controls all aspects of the printer s operation New firmware versions may be released containing enhancements such as improved reliability added features or better print quality New firmware updates can be downloaded from the Internet and loaded into your prin
174. ve the Belt from the printer NOTE Ensure that the new Belt is pulled taut and securely in place if the Belt is not tight the printer will not function properly 4 6 2 Drive Belt Card Feed Roller to Card Feed Roller 220082 Refer To Drawing 840151 Tools Needed Phillips head Screwdriver Torx T 10 Screwdriver 1 5 mm Allen Wrench Turn off the printer and unplug the power cord from the printer Open the Front Access Door Push the Release Lever down to unlock it Lift the Print Station up and back HDP700 Series Card Printer 4 23 FARGO Electronics Inc 4 24 NOTE Ensure that the new Belt is pulled taut and securely in place if the Belt is not tight the printer will not function properly Bring the Transfer Station up and forward Remove the four screws F000034 from the Front Transfer Station Cover Lift off the Front Transfer Station Cover Remove the two screws F000034 from the bottom of the Base Module Cover Open the Front Access Door of the Card Input Hopper and the Card Output Hopper Door Remove the two screws F000172 from each side of the Base Module Cover Rotate the Transfer Station to a 45 angle Pull the Base Module Cover carefully up and out of the printer Loosen the two Allen head screws on the middle Pulley 000006 Take the Pulley F000006 from the shaft Remove the Belt from the printer 4 6 3 Stepper Motor Assembly 840164 Refer Drawin
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