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Ericsson 250 Telephone User Manual

1. ABC DEF 000 GHI JKL MNO O00 0 y pec ees E See Gees Eh C LU Qus V Z S S SI Display Standard telephone only 2x20 characters See section D isplay info 2 2nd Key for access to secondary key functions T hese functions are stated on the second line of the corresponding key 3 Message Info a To send and receive messages See section Internal messages b Enter information See section Information BusnesPhone 250 BusnesP hone 50 5 Standard Tdephone Economyplus Td ephone DESCRIPTION DESCRIPTION continued 10 11 12 13 14 15 16 Dual function programmable keys A D Storing numbers and program functions See section Programming Dual function programmable key C Headset key a Storing numbers and program functions b T he headset function is only available with option unit D BY 410 02 installed T he headset key is programmed by the system administrator See section O ptional equipment Transfer Diversion a Transfer an ongoing call See section D uring calls b Activate D eactivate diversion See section Call forwarding Inquiry Conference a To make an inquiry to an internal or external party b To establish a telephone conference See section D uring calls Line 2 Read amp Standard telephone only a Line key 2 for in and outgoing calls b Read information Standa
2. 27 Information EE 21 Arte UII RTT 13 BusnesPhone 250 BusinesP hone 50 Standard Tdephone Economyplus Td ephone Page IVS ANN gc PH 69 dir En etm n 69 MESSICO aanraai 69 Intercom line 42 riet Re E 9 Internal messages 25 WATSON qr RE EGET EUREN EIE 11 ISDN MK VS oc 53 ISDN facilities 49 Gy SV SECM M 36 Lamp INGICAHIONS jcuscscsthieetedenoissiniavsnevessacentesa 63 Last external number redial 9 Least Cost Routing 48 Loudspeaker paging ccseeeessessseseeeeeeeeees 39 M ailbox SVSCQM cccceseccseesssessrssssesstrscsseeeeees 27 M ake an external call on an ISDN line 51 WE cie Sistas cbetatauseiedactscehaerestaliocpnecconaneoseeaeasta 9 M alicious call identification 52 liccc 0c T 25 VEU Te 4 Evi 13 Night switching sesesssessrserserrerrserrerrserrerrens 45 Number identification sessen 49 N umber secrecy eeeeeeeneennennnnnnnnnn 49 O pening of the doorlock 45 Option UT E 55 O ptional equipment s ssseseisersererrrerrererrerns 55 Other useful facilities essss 40 OULCOING gez P 9 Paging OUD M E 39 Personal COG C P 46 Personal greeting 30 Placing the telephone sees 70 Portable telephone slave telephone 42 Predefined evt 22 73 Progr
3. BusnesPhone 250 BusnesP hone 50 37 Standard Tdephone Economyplus Td ephone GROUP FACILITIES GROUP HUNTING a Line 1 EC GROUP CALL PICK UP OOOO Your teleohone can be included in a hunt group where all members are represented with one common directory number Incoming calls to the hunt group follow the same procedure as Calls to normal directory numbers then the call is directed to free extensions in the group T he hunt order within the group can be changed to suit your needs Only one group hunting call can be handled at a time i e a second incoming group hunting call cannot be presented on your other line H owever you can still receive group hunting calls to your extension number if you are busy with a normal call Note If all membersin a hunt group are busy the call back or intrusion functions are not available however the camp on function can still be used 16 hunt groups can be programmed each containing 1 to 20 members A hunt group member can be either an extension number an operator console or a fictive number To answer incoming group hunting calls Press the flashing line key In a Pick up group any member can answer any individual call to group members You answer a call to the group by dialling a special answering number Please ask your system administrator for the configured number Dial the group call pick up code BusnesPhone 250 BusinesP hone 50 38 Standard Tdephone Econ
4. Press To activate the cost indication again for all further calls repeat the procedure After finishing an outgoing external call you have the possi bility to see the cost of the last call Dial T he display shows the cost of the last call Press to finish the procedure T his is useful when you want to check the accumulated costs of your own counter Dial T he system shows the accumulated costs since the last reset Press to finish the procedure BusnesPhone 250 BusnesP hone 50 35 Standard Tdephone Economyplus Td ephone GROUP FACILITIES GROUP FACILITIES GENERAL KEY SYSTEM Answer an external call l d External line e 5 Make an external call External line f D 0O00 000 W hen you are working together in a team the following group facilities can be very useful You can page your colleagues give them telephone attendance or pick up their incoming calls With this function all or selected external lines are represented by pre programmed keys on all phones For each external line a function key has to be programmed W hich means that you are able to monitor the state of traffic for every programmed external line e g free busy You can also establish an external call by pressing the external line key To answer an external call just press the flashing key D epending on the programming of the system an incoming external call will be announced with a flashing line key
5. T he public net provides the number of the caller M r Plattner with public number 0043 181100 47306 is calling T he caller has activated number secrecy T he calling number will be suppressed T he public net cannot provide the calling number in this case the normal number of the external line will be shown Answer the call in the normal way BusnesPhone 250 BusinesP hone 50 50 Standard Tdephone Economyplus Td ephone ISDN FACILITIES MAKE AN EXTERNAL CALL ON AN ISDN LINE Example Establish an external call in the normal way If the called party is also connected to a digital trunk line your public number is shown on the called party s display If the connected party number differs from the dialled one for example diversion or pick up from another extension your display shows the new number Called Party number 0043 181100 Extension 4736 T he desired extension 4736 will be answered by extension 5446 W hen the connected party has activated number secrecy number suppression your display showsthe following information BusnesPhone 250 BusnesP hone 50 51 Standard Tdephone Economyplus Td ephone ISDN FACILITIES MALICIOUS CALL IDENTIFICATION M alicious call id f 9 G9 GI 9 If you are disturbed by malicious external incoming calls you can request a number tracing from the network provider If you cannot see the number of the caller or
6. 000 000 coe eoo 0 000 Externd na 000 Abbreiated na 000 miam A 2nd D Airpot amp Q9 Q9 Q9 2 nd qq Save Redial C Before you finish the ell 2 nd 5 Save Redial 5 Extension na or YOU GET BUSY TONE OR NO ANSWER Autorr amp ic call back Camp on Intrusion DURING CALLS Switch to handsfree Didog 3211 amp 3212 only Switch to handset Didog 3211 amp 3212 only Group Listening Individua hold INQUIRY Ongoing conversation Back to first party REFER BACK Press flashing key to connect CONFERENCE Ongoing conversation det DR Lift handset when called badk 4 Kep handset off hook q E 743 Tr e d q Line 1 E 2 Fesirgketordzk9 Inquiry Call 3rd party C Line 1 ECH Line 1 r 5 or Line D ee er Inquiry EC 000 000 Inquiry 5 900 Cal 3rdparty 2nd G amp S Conference aq TRANSFER Transfer a call MESSAGES Cal me Voice Play back Rerecord Send Recd ve messages 000 li 000 Call 3rd party e Transfer D e PE IL Badae after answer Message 5 E Message C D 9 Spec Q9 9 soo 5 Message ec CALL FORWARDING Fixed diversion Individua diversion Cancd diversion Follow me redirect from answering extension Cancd from answ extension Bypess call forwarding INFORMATION Enter informetion pre text Erase informetion 2 nd e Di
7. Please ask the system administrator for your defined mailbox number Press Press Press to finish the procedure W hen the diversion to your mailbox is activated the D iversion lamp shows steady light BusnesPhone 250 BusnesP hone 50 27 Standard Tdephone Economyplus Td ephone MAILBOX SYSTEM INDIVIDUAL MAILBOX SYSTEM continued Deactivate and D Diversion D Retrieve messages internally J Message D Retrieve messages externally 000 000 OOO OOOO Press Press T he message lamp flashes rapidly Press to retrieve a message Further procedure see section Internal messages Receive message To retrieve your messages from an external position Dial your company s telephone number Dial the number to the mailbox system D uring the procedure you will be asked for your extension number and your personal code BusnesPhone 250 BusinesP hone 50 28 Standard Tdephone Economyplus Td ephone MAILBOX SYSTEM COMMON MAILBOX SYSTEM Activate q 2nd Diversion lt OOOO 2nd Diversion D C Gos Deactivate and D Diversion D Retrieve messages internally Common mailbox D continued Callers are able to leave messages in the common mailbox Divert your extension to the mailbox system Press Press Press Dial the common mailbox number Please ask the system administrator for your defined mailbox num
8. Cal me Message G Voice Message 9 9 Speak Play back Re record 9 Speak Send Recdve messages Message r CALL FORWARDING 27d 23 Diversion 5 e A ae 000 i g 000 Diversion 06 Nevna 2 nd D Diversion D 2 ndC D Diversion D Fixed diversion Individua diversion Cancd diversion Follow me rediret from answering extension Cancd from answ extension Bypess call forwarding INFORMATION Enter informetion pre text 2nd nto O 000 666 Ente infocxe arqainginfo 000 C fromlis tam F 2na 3 nod o 0 ei Erase information info code compleaing info Timeof rum 1 hour 00 23 minute 00 59 Daeofre amp um 2 month 01 12 day 01 31 Lunch 3 back amp hour minute Meeting 4 back a hour minute Vacaion 5 back month day II ness 6 back month day Bus nesPhone 250 50 Standard Td qphone Bus nexPhone 250 50 Econamyplus Ted ephone IMPORTANT NUMBERS IMPORTANT NUMBERS eee err eer reer rer ere rrr rer errr E eee err eer rere rrr errr rrr rrr rrr rrr rrr irri rrr rrr rss DUTOT E eessosscssccsccocseccocccccccccccccsccocccccccccccccoccccccccos DT E DT E eee eer err rer errr rr rere rer errr rr rer reer rrr reer ss eesocssscssscscccsscsssocccsccccccoscoscsccccccsscocsccoscccos DUTOT E eesoosccccccccoccococccoccccecceccccocccccccccccococcecccocoe DUTOT E essscsssscssccosecesccececscecceccosccecccccecceccccccecceocce eee rere rrr rrr err rr
9. Economyplus Td ephone ABBREVIATED NUMBERS INDIVIDUAL ABBREVIATED NUMBERS VIA A PROGRAMMABLE KEY 2nd E D Airport D Program individual abbreviated number 0 0 G9 2nd EI D lt gt OO O00 ao You can program and activate your most frequently used external numbers on the 2nd layer of a programmable key Press Press to make a call pre programmed H ow to program external numbers on the keys A to D Enter programming mode Press Press a programmable key and dial the digit s for external calls Note Which digit to pressfor external calls depends on the configuration of the system Dial the external number T he number can consist of up to 24 digits Press the programmable key again Press to finish programming Note T he dual function keys allow individual abbreviated numbers and other functions eg dial by name to be combined on the same keys You can remove the transparent cover in order to write the names bes de the keys Put the name referring to the individual abbreviated number in the fidd beow the line to indicate that it is the secondary function You can also program your most frequently used external numbers via the keypad See the following section BusnesPhone 250 BusnesP hone 50 33 Standard Tdephone Economyplus Td ephone ABBREVIATED NUMBERS INDIVIDUAL ABBREVIATED NUMBERS VIA THE KEYPAD G9 69 O Program individual abbreviated number G9 OO G9 O 0O
10. Makesurethat the line cable isn t creased ADJUST TELEPHONE A Tiltable display Standard only Adjustable angle Pull to increase angle CLEANING THE TELEPHONE Use a slightly moistened not wet cleaning rag or an anti static rag and wipe off the telephone carefully D o not use rough rags solvents or aggressive cleaning fluids Any damages of the telephone that are caused by non obser vance of these instructions are not part of the liability given by the manufacturer BusnesPhone 250 BusinesP hone 50 70 Standard Tdephone Economyplus Td ephone USEFUL HINTS CONNECTIONS BETWEEN EXTERNAL LINES With your BusinessPhone PBX you can establish an external call diversion or a conference with more than one external party or transfer an external call too another external destination e g a mobile phone T hese features are very useful for everyday business life Note When these features are used your Business hone will occupy at leas two external lines H owever there may be disadvantages in connecting to several external lines We would therefore like to draw your attention to the following Please do not transfer external calls to an external mailbox to information systems or to external parties before they have answered Try to avoid diverting calls to third parties before they have answered Cancel your calls by pressing the Clear key If the external parties are not persons mailbox a
11. Press Press to redial the saved number You call an extension and receive busy tone or get no answer Press Verification tone Press or replace the handset to finish the procedure You are called back if the extension finishes the ongoing call or the next time the extension finishes a new call You have to answer within eight seconds otherwise the call back service is cancelled Lift the handset when you are called back You can also press the line or loudspeaker key to answer in handsfree mode Busine hone 250 BusnesP hone 50 10 Standard Tdeohone Economyplus Td ephone OUTGOING CALLS BUSY EXTENSION You call an extension and receive busy tone Camp on You can notify a busy extension of your call by a muted ringing call if this function is allowed 4 Press to camp on Keep the handset off hook W hen the called extension replaces the handset it will be called automatically Note If you recave the busy tone again the des red extens on does not allow camp on Intrusion You can intrude on an ongoing call on a busy extension if this function is allowed Press to intrude Intrusion tone is heard and a three party call is established W hen the called extension replaces the handset and you keep off hook the called extension will be recalled automatically Note If you still hear the busy tone then your extenson does not have the authority to intrude or the desired extenson is protected against intru
12. You can set your own personal code See section Security Pre programmed absent information See section Information A third connection person which can be included in an ongoing two person conversation T he connection can be internal or external See section D uring calls An external line from the private network D uring an internal or external ongoing call you can make an inquiry and then transfer the call to another party internal or external See section During calls and Useful hints A trunk line is the same as an external line Can be either digital or analogue BusnesPhone 250 BusinesP hone 50 68 Standard Tdephone Economyplus Td ephone INSTALLATION INSTALL STAND 1 Cable to handset 2 Cableto exchange 3 Space for personal number directory optional 4 Wallmounting screw holes Wall mounting handset hook You can put the cable to the handset in any of the two notches underneath the telephone T he cable to the exchange has to be plugged in LIN E Change cables To remove a cable push down the plug s stop Usea screw driver to unlock the stop BusnesPhone 250 BusnesP hone 50 69 Standard Tdephone Economyplus Td ephone INSTALLATION PLACING THE TELEPHONE Do not place your telephone on sensitive surfaces Use a non slippery pad to protect your furniture from possible damage Do not place your telephone near sources of extreme heat e g near the radiator
13. also program the common bel code on a function Key Busine hone 250 BusnesP hone 50 39 Standard Tdephone Economyplus Td ephone OTHER USEFUL FACILITIES OTHER USEFUL FACILITIES GENERAL REMINDER G9 O 2 G9 Cancel reminder GI 3 2 G5 C 6 o s By using these facilities your productivity will be increased e g you can set reminders for important meetings place the costs for external calls on separate accounts listen to music via the loudspeaker and much more T he phone can be set to remind you at any time within the next 24 hours multiple settings are allowed Press Dial reminder time and press 00 23 hour 00 59 minute D elete the at last entered digit with the minus key Example 1430 Note f you receive busy tone your extenson does not have the authority to st a reminder Press to finish programming W hen the reminder time is reached your phone rings with recall signal Press to cancel all settings Press to finish the procedure BusnesPhone 250 BusinesP hone 50 40 Standard Tdephone Economyplus Td ephone OTHER USEFUL FACILITIES ACCOUNT NUMBER Enter account number before the call EE Hg Enter account number during the call Account number D 000 000 000 BACKGROUND MUSIC Background musc D ao EN You can place the costs for external calls on a selected account number up to 15 digits Dial Enter account number and press I
14. and a ringing signal Press pre programmed Speech connection with the caller To initiate an external call just press the external line key T he external line will be seized automatically Press a free line key pre programmed Dial the desired number If you make external calls in this way you do not have to dial the digit s for external calls first BusnesPhone 250 BusinesP hone 50 36 Standard Tdephone Economyplus Td ephone GROUP FACILITIES SUPERVISION TELEPHONE ATTENDANCE Traffic situation M ichad M ichad q gt q M ichad e Pick up calls for the group M ichad e Call a group member M ichad q A function key can also be programmed for supervision and handling calls for a group of extensions If a supervision attendance key is programmed on your telephone you are able to call the other group members or answer incoming calls for the group by pressing the key and monitor the activity of other extensions free busy called Ongoing conversation lamp is on Free extension lamp is off The extension is called flashing lamp Your colleague s extension is indicated on your phone by a pre programmed key Press to answer the calls directly pre programmed A flashing lamp beside the key indicates an incoming call Press to make the calls directly pre programmed Note If the key is flashing you will automatically pick up your colleagu s ongoing call
15. cl 35 QUITS EE 35 Description nnns 5 D al bw name 32 Direct Inward System Access D ISA 44 DIDI IN TTE 62 DINEE KODEER 17 72 Page Diversion INFOMATION ccecesecsseseesstseesseees 24 OGIO CK MNT 45 DOPRE 45 During calls 12 Enter miormation EE 21 Erase information cccescecesssssesesseseesessseeseees 23 Sau Be LEE 9 External calls on an ISD N line 51 Extra handset 55 Seel Cl 17 FOON EEN 19 Free on 2nd access 8 Functions and required data 60 Ee BER EE E 67 Group call pick up 38 Group facilities 36 Group hunting eeennnnnn 38 Group listening 12 Group Paji esera 39 H andset and loudspeaker volume 64 H andset to handelree AAA 12 H andsfree incoming calls 7 H andsfree outgoing calls 9 H andsfree to handset AA 12 ni E 56 uolo EEN 15 Immediate anawer se csescecescssseessseeseesssseseeeees 43 Incoming Calls uscnaivisexed ix iiti rcm ci 7 Incoming call from ISD N line 50 Individual abbreviated numbers general 33 Individual abbreviated numbers via a programmable key eene 33 Individual abbreviated numbers via the keypad Ee 34 Individual diversion eeeeeeee 18 inaivid al OIG Ne 15 Individual mailbox system
16. handset mode Adjust loudspeaker volume in monitor mode or during background music Press to change the volume By programming you can adjust ringing type 2 types ring ing volume 10 steps and ringing character 10 characters Enter programming mode N ow you can select ringing type volume or character Select type 1 if you want the set ringing volume at a constant level select type 2 if you want gradually increasing volume when the phone rings Press or Press You will hear the selected type Press to finish the procedure Note Whe type 2 is sdected the programming of the ringing volume is not applicable BusnesPhone 250 BusinesP hone 50 64 Standard Tdephone Economyplus Td ephone AUDIBLE ADJUSTMENTS Ringing volume 2 69 6 9 Ringing character O 69 0 9 Press You will hear the selected volume 0 lowest volume 9 highest You only have to press the last digit to select another ringing volume Press to finish the procedure Note T his programming is not applicable when you have sdected ringing type 2 Press You will hear the selected character You only have to press the last digit to select another ringing character Press to finish the procedure BusnesPhone 250 BusnesP hone 50 65 Standard Tdephone Economyplus Td ephone TONES AND SIGNALS TONES AND SIGNALS Dial tone System ready to accept digits Special dial tone System ready to accept digi
17. leave the function before the timeout press the Clear key Press to scroll through the list BusnesPhone 250 BusnesP hone 50 53 Standard Tdephone Economyplus Td ephone ISDN FACILITIES ISDN CALLER LIST continued Line1 D Show date time and call attempts of the selected call 0 Erase calls from the caller list C 5 Press to call the selected number W hen the call is successful the number is automatically removed from the caller list T he system automatically adds the digit s for external calls route access code Note If a route access code ham t been defined for your caller list contact your system administrator W hen you are retrieving calls from your caller list Press to see the date and time of the selected call You will see when call was received and how many times the same call came in Press to return to the previous display W hen you are retrieving calls from your caller list Press to erase the selected call T he call is erased from the list and the next call is displayed T he display will inform you if there are no more calls in the list Note If you do not react within 5 seconds the display is returned to idle ate If you want to leave the function before the timeout press the Clear key BusnesPhone 250 BusinesP hone 50 54 Standard Tdephone Economyplus Td ephone OPTIONAL EQUIPMENT OPTIONAL EQUIPMENT GENERAL OPTION UNIT EXTRA HANDSET TA
18. procedure Busnes hone 250 BusnesP hone 50 23 Standard Tdephone Economyplus Td ephone INFORMATION ERASE INFORMATION SAVE INFORMATION continued Use saved information W hen the information is switched off 2nd D Press Info EI D E Press to activate saved info T he M essage Info lamp lights Information is active C EoD Press to finish the procedure RECEIVE INFO FOR DIVERTED CALLS Note T his chapter only applies to the Standard tdeohone A colleague Andersen has programmed diversion to your extension You answer a call to Andersen on your phone The sign amp or 9o indicates that Andersen has text or voice info programmed Text info programmed 2nd amp D Press Read amp o Press and hold to read text info Voice info programmed Inquiry C 2 Press 000 Dial Andersens number to receive the voice information BusnesPhone 250 BusinesP hone 50 24 Standard Tdephone Economyplus Td ephone INTERNAL MESSAGES INTERNAL MESSAGES GENERAL SEND MESSAGE Call back Message 5 GI Voice Message 5 9 Gi You can send a call back or a voice message when you call an extension and receive busy tone or get no answer Your incoming messages are indicated on your telephone by a rapidly flashing message key To send a message to an extension when you receive busy tone or get no answer Send a call me message Press Press to send Press Pres
19. secrecy 40 M alicious call 41 identification Log on off 43 dave 60 BusnesPhone 250 BusinesP hone 50 Standard Tdephone Economyplus Td ephone PROGRAMMING Ringing function 0 No ringing 1 Ringing 2 D elayed ringing after 10 seconds 3 O ne single ringing signal The signal is muted 4 O ne delayed ringing signal after 10 seconds T he signal is muted The functions need to be programmed by your system administrator Note M alicious call identification and Number secrecy functions are only available on the Standard telephone Note Special authorisation is required when programming functi on keys BusnesPhone 250 BusnesP hone 50 61 Standard Tdephone Economyplus Td ephone DISPLAY INFO DISPLAY INFO GENERAL DISPLAY INFO Status information Note T his chapter only applies to the Standard tdeohone T he display assist your actions on the phone with step by step instructions When your phone is idle the upper line shows general inform ation T helower line shows your name and extension number D uring an internal call or an incoming external call the lower line shows the other party s name extension number and status Status information during internal calls T he called number is blocked T he called extension is busy Incoming call T he called extension is free T he called extension is free on line 2 Intrusion T he called ext
20. 00 000 000 C Go Cancel one specific individual abbreviated number OO G9 O Cancel all individual abbreviated numbers G0 OO Gb You can program and activate your most frequently used external numbers via the keypad Press and dial the abbreviated number A number between 0 and 9 H ow to program external numbers on the keys 0 to 9 Enter programming mode Select an abbreviated number between 0 and 9 and press Dial the external number and press T he number can consist of up to 24 digits Press x if you have to wait for dial tone Press to finish programming Press Enter an abbreviated number between 0 and 9 and press Press Conformation tone BusnesPhone 250 BusinesP hone 50 34 Standard Tdephone Economyplus Td ephone CALL METERING CALL METERING GENERAL COST INDICATION G9 GO D Gb C 6 o s COST OF THE LAST CALL 0006 C 6 o s READ OUT YOUR OWN COST COUNTER 0006 C Go Note T his chapter only applies to the Standard tdeohone W hen the BusinessPhone system is provided with metering information from the public net the call metering function can be used to check the costs of outgoing calls T he BusinessPhone system offers several options to obtain this information D uring an outgoing external conversation the display shows the actual costs If you want to deactivate the cost indication Dial Verification tone the cost indication is deactivated
21. 5776 EN LZT BS 102 095 R3A http www ericsson com au AU Ericsson Austria AG 05 1998 Printed on chlorine free paper BusinessPhone Standard EconomyplusTelephone
22. AMMING PROGRAMMING GENERAL FUNCTION Go AQ 5 OO e OOOO e D If you require frequent use of certain functions you may program them on the keys A D on the telephone W hen you want to use the function just press the key Note Programming of dial by name keys and individual abbreviated numbers are described in section Abbreviated numbers and how to program a new diverson address is described in section Call forwarding H ow to program a function on key A Enter programming mode Press the desired programmable key Select function code See section Function codes and required data Press the programmable key again Enter associated number See section Function codes and required data Press the programmable key again Continue with section select ringing character or Press to finish programming After approximately 10 seconds the function key is active Note T he dual function keys allow programmed functions and individual abbreviated numbers to be combined on the same keys Remove the transparent cover in order to write the names bes de the keys Put thenamerdering to the programmed function in the fidd above the line to indicate that it isthe primary function BusnesP hone 250 BusnesP hone 50 58 Standard Tdeohone Economyplus Td ephone PROGRAMMING Select ringing character Example GC 0 0 GO Ta D Select ringing character 0 4 See section Function codes an
23. AST COST ROUTING LEAST COST ROUTING GENERAL LEAST COST ROUTING Use least cost routing 0X016 000 000 Calling least cost routing OOOO O 000 000 Least Cost Routing LCR automatically selects the cheapest way to establish the connection to the desired external number Please ask your system administrator if this function is installed in your system If the extension has been configured to use LCR each external call will be analysed and the cheapest way will be selected Dial the digit s for external calls and external number T he usual way of making an outgoing external call If LCR has been installed in your system but your extension is not configured to use it automatically you also have the opportunity to get the cheapest connection by dialling the LCR code before you dial an external number Dial the LCR code Please ask your system administrator for the LCR code Dial the digit s for external calls and external number Note You can also program the LCR code on a function key BusnesPhone 250 BusnesPhone 50 48 Standard Tdephone Economyplus Td ephone ISDN FACILITIES ISDN FACILITIES GENERAL NUMBER IDENTIFICATION NUMBER SECRECY Number sxrey EI D Note T his chapter only applies to the Standard tdeohone T his chapter is only relevant when your system is connected to a digital trunk line ISD N trunk line It provides a general view of all the supplemen
24. IGHT SWITCHING PBX PERSONAL CODE PRE DEFINED TEXT THIRD PARTY TIE LINE TRANSFER TRUNK LINE Integrated Services Digital N etwork Provides your system with supplementary services from the public net See section ISDN facilities A function that automatically selects the cheapest way to connect your external call not necessarily the shortest distance See section Least cost routing All members of an extension group are paged i e receive a short sharp tone on the loudspeaker followed by a voice message from the sender See section Group facilities T he mailbox system controls the messages that are left for or sent by you when you are absent See section M ailbox system A message can be sent to any extension T his is useful when you receive the busy tone or get no answer T here are two kinds of message 1 Call me message 2 Voice message See section Internal messages O utgoing external calls can be metered on individual call meters or specified account numbers See section Call metering To switch the microphone temporarily off See section D uring calls U sed for directing all incoming calls to one extension answering position for example when the office is closed See section Other useful facilities Public Branch Exchange Your telephone switching system e g BusinessPhone 250 A four digit code needed to e g block your extension and retrieve messages from the mailbox system
25. O 0 You can block your extension in order to prevent unauthorized use of your telephone eg if your external calls are placed on a specific account number Dial to block your extension Verification tone Press to finish the procedure Dial Dial your personal code and press to re open Verification tone Your extension is open for use Press to finish the procedure You can use your four digit code for blocking your phone from unauthorized use or for making external calls from any blocked extension Dial to select a new code Dial your present code and press T he default personal code is 0000 Dial your new code and press Verification tone Press to finish the procedure BusnesPhone 250 BusinesP hone 50 46 Standard Tdephone Economyplus Td ephone SECURITY BYPASS BLOCKED EXTENSION Bypass own extension DI O 2 G9 OOO O 65 Bypass another extension 69 OQ OO O0 o OQ OQOO0 6 In order to make a call you can temporarily bypass a blocked extension Dial Dial your personal code and press D ial tone You can make one call from your extension T his makes it possible to make a call on another blocked extension by using your authority code Dial Dial your personal code and press Dial your extension number and press D ial tone You can make one call from the blocked extension BusnesPhone 250 BusnesP hone 50 47 Standard Tdephone Economyplus Td ephone LE
26. PE RECORDER T his chapter describes optional features that can be used together with your BusinessPhone telephone T he O ption unit D BY 410 02 isan optional accessory to be installed on the bottom of your telephone set T he following devices can be installed via the O ption unit Tape recorder Extra bell or busy indication outside your door e Enhanced headset functionality or a conference unit Note Regarding the headset functions see previous section e PC sound card e Second handset Note For people with impaired hearing the O ption unit offers the poss bility to amplify the recaving volume in the handset and headset U seful for involving a second person in your conversation for talking or just listening W hen a recording of the telephone conversation is needed for evidence purposes a tape recorder can be connected BusnesPhone 250 BusnesP hone 50 55 Standard Tdephone Economyplus Td ephone OPTIONAL EQUIPMENT HEADSET Activate Deactivate the headset Headset D Answer calls Line 1 5 C Go Make calls OG 000 C 6 o s Headset to handset T e Handset to headset Headset D T he following headset functions are available Note To use the headset functions your telephone has to be equipped with option unit DBY 410 02 H ow to install the option unit see separate installation instructions provided with the option unit Press the headset key
27. am a function 58 Program fixed diversion address 18 Prog pls re BEN 58 Public net Tunchons 49 Read out your own cost counter 35 Receive info for diverted calls 24 Receive message 26 Redial number 10 dito 13 COSY E 40 Ringing Chal act er ET 65 RINGING type 64 Ringing Il MET 64 RINING Veluti napi vvRG irienna 65 Save external number 10 Save information 23 vell ja C Seon tuarweaks 46 Select personal code eese 46 SIDE o e 25 Short numbars eene 31 sig 42 Supervision telephone attendance 37 Tandem configuration eeeeeee 42 Tape recorder EE 55 Tones and signals 66 lici d 14 Twot enhonee 42 U n block extension 46 BE CIE Ui EC 71 Visible signals E 63 Voice Information 23 Voice ne sicssinserasectentasseasnsdecaxeraminiegescsts 25 bie Vim 64 W hen you receive busy tone 11 BusnesPhone 250 BusnesP hone 50 Standard Tdephone Economyplus Td ephone QUICK REFERENCE GUIDE ANSWER CALLS Answer Answer on another extension MAKE CALLS Norrra cals Common abbreviated number Did by name Individud abbreviated number Last external number redid Save external number Redid ex v Liei D 000 999 Cal rin jngetanion ooo
28. ber Press Press Press to finish the procedure W hen the diversion to your mailbox is activated the D iversion lamp shows steady light Press Press Press the common mailbox key pre programmed D uring the procedure you will be asked for your extension number and your personal code See section Security BusnesPhone 250 BusinesP hone 50 29 Standard Tdephone Economyplus Td ephone MAILBOX SYSTEM COMMON MAILBOX SYSTEM continued Retrieve messages externally 000 000 000 OOOO PERSONAL GREETING To retrieve your messages from an external position Dial your company s telephone number Dial the common mailbox number D uring the procedure you will be asked for your extension number and your personal code W hen you have diverted your extension to the individual or common mailbox system you can leave a personal greeting to the caller 1 Enter the information Pre defined texts or voice information H ow to enter information see section Enter information 2 Activate diversion to the mailbox system H ow to activate see sections Individual mailbox system or Common mailbox system BusnesPhone 250 BusinesP hone 50 30 Standard Tdephone Economyplus Td ephone ABBREVIATED NUMBERS ABBREVIATED NUMBERS GENERAL Option 1 Option 2 COMMON ABBREVIATED NUMBERS OOOO By using abbreviated numbers you can make calls simply by pressing a few keys Frequently use
29. businessphone It s your business User sGuide BU SIN ESSPH ON E 250 BUSIN ESSPHONE 50 Standard Telephone Economyplus Telephone ERICSSON Z QUICK REFERENCE GUIDE ANSWER CALLS al Answer N or Line e 5 000 Answer on another etenson i i Call ring ng ettend on 6 MAKE CALLS 000 Noma cls 660 Extension no or 000 232 0 000 External no 000 KR Common abbreviated number 666 Abbreiated no e Ericson aq 2nd EICH ae CH 9 G9 G9 2 nd 3 Save Redia C 3 Before you finish the call 2 nd 9 Save Redial 5 YOU GET BUSY TONE OR NO ANSWER en Lift hands whe called back Dia by name Individual abbreviated number Last etena number redid Save external number Redial Autornaic call back Camp on 4 Kep handset off hook Intrusion DURING CALLS Switch to handsfree d es Didog 3211 amp 3212 only LL Switch to handset T OGD Didog 3211 amp 3212 only gd eq Group Listening Individual hold Line 1C 2 Flakingkeytordakg INQUIRY 0009 Ongoing conversation Inquiry aq HM Call 3rd party d C Back to first party Line 1 SD REFER BACK Line 1 5 or Line 2 E A enquiry A Pres flashing key to connet CONFERENCE Ongoing conversation Inquiry 5 900 Call 3rdpet 2nd C D Conference D TRANSFER Transfer a cal Inquiry 5 900 Call 3rd party Transfer aq or ages Beforeor after answer MESSAGES
30. cel diversion 2nd Diversion D FOLLOW ME Activate Follow me OO 000 OOO 00O 000 OOO C Go continued Press Press Special dial tone T he diversion lamp lights and remains lit T he display shows the actual follow me state Press to finish the procedure You can make outgoing calls as usual A special dial tone reminds you that Call forwarding is active Press Press Individual diversion is cancelled T he lamp extinguishes To activate Follow me Individual Diversion must be active on your telephone Dial Dial your number and press Dial the new number and press Special dial tone Press to finish the procedure BusnesPhone 250 BusnesP hone 50 19 Standard Tdephone Economyplus Td ephone CALL FORWARDING FOLLOW ME continued Cancel Follow me O OG OG 000 000 G0 C 6 o s BYPASS CALL FORWARDING G9 O 0 69 000 000 000 G0 Follow me and individual diversion can also be cancelled from the answering position Dial Dial your number Press Dial tone Press to finish the procedure Bypass call forwarding makes it possible to call a specific extension even if call forwarding is activated on this extension Dial Enter extension number Press You will be connected to the specified extension no matter if it has activated diversion direct diversion on busy diversion on no reply or follow me BusnesPhone 250 Busi
31. connected party because of an activated number suppression you have the possibility to register the number in the public network during the call Press to register the connected number pre programmed or Press to register the connected number If the function is accepted in the public net your display shows the following information If you cannot identify the connected party your display shows the following information After 3 seconds the display will return to the previous display BusnesPhone 250 BusinesP hone 50 52 Standard Tdephone Economyplus Td ephone ISDN FACILITIES ISDN CALLER LIST Retrieve calls 8 Gb continued This function will insure that you will not miss any incoming calls by storing unanswered ISDN calls on your telephone eg if you do not answer or your telephone is busy Via your telephone you can e See the number of unanswered calls Call the stored numbers in the caller list Scroll through the caller list e See the time and date of the arrived calls e Erase calls from the list T he number of calls in the list are indicated on your display eg 10C indicates that 10 calls are stored in the list To seethe first entry in the caller list Press T he display shows the following information eg 1C indicates the first stored call in the list Note If you do not react within 30 seconds the display is returned to idle tate If you want to
32. d external numbers are stored as common abbreviated numbers in the exchange Up to 14 individual abbreviated numbers your personal most frequently used external numbers can be stored and used You have two options to do this Via a programmable key 4 individual abbreviated numbers can be programmed on the keys A to D Via the keypad 10 individual abbreviated numbers can be programmed on the keys 3ck0 to x9 External numbers are stored centrally in your BusinessPhone system Common abbreviated numbers have a maximum of 4 digits and can be dialled from every extension that has the authority to do so Dial the common abbreviated number Please refer to your telephone directory BusnesPhone 250 BusnesP hone 50 31 Standard Tdephone Economyplus Td ephone ABBREVIATED NUMBERS DIAL BY NAME ThomasP E D Program dial by name GC 0 0 GO Tu CD 0 You can program and activate directory numbers extensions and common abbreviated numbers on the programmable keys Press to make a call pre programmed H ow to program an internal directory number on a key A to D Enter programming mode Press a programmable key Press Press the programmable key again Dial the number You can use any directory number e g a common abbreviated number or a colleague s extension number Press the programmable key again Press to finish the procedure BusnesPhone 250 BusinesP hone 50 32 Standard Tdephone
33. d required data Press the programmable key again Press to finish programming After approximately 10 seconds the function key is active Program supervision of extension 204 on key A with ringing character 1 For available function codes see section Function codes and required data Enter programming mode Press the desired programmable key Select the function code for supervision Press the programmable key again Enter extension number Press the programmable key again Press to select ringing character Press the programmable key again Press to finish programming BusnesPhone 250 BusnesP hone 50 59 Standard Tdephone Economyplus Td ephone FUNCTION CODES AND REQUIRED DATA PROGRAMMING Function Function Associated Ringing code number character D ial by name 10 Extension number Post dialling 11 4 Call waiting 5 Automatic callback 6 Individual call pick up 7 Radio paging 8 Intrusion External line 12 T he directory 0 4 number of the line Supervision 13 Extension number 0 4 Intercom line 14 Extension number 0 4 Loudspeaker 15 T he number of paging the group 0 7 Common 18 Common mailbox mailbox number Supervision 19 0 4 dave R key 25 Busy line2 26 Conference 27 Immediate 28 answer Account 30 number External voice 34 mail H old 35 Transfer 36 Save R edial 37 Read amp 38 N ot available on the Economyplus telephone Number
34. ension has parked the call Recall from an individually parked call Speech mode N umber unknown Camp on mode T he called extension has text info stored T he called extension has voice info stored Indicates outside temperature and tendency up or down if your telephone system is equipped with optional temperature sensor BusnesPhone 250 BusinesP hone 50 62 Standard Tdephone Economyplus Td ephone VISIBLE SIGNALS VISIBLE SIGNALS GENERAL LAMP INDICATIONS T he key lamps on your telephone indicates with different signals the traffic state of the ongoing call or function Extinguished lamp T he function is not active Steady light T he function is active Slowly flashing lamp The line or function is put on hold Rapidly flashing lamp An incoming call or message waiting Light with short breaks Ongoing call Busnes hone 250 BusnesP hone 50 63 Standard Tdephone Economyplus Td ephone AUDIBLE ADJUSTMENTS AUDIBLE ADJUSTMENTS GENERAL HANDSET AND LOUDSPEAKER VOLUME E A C 53 5 RINGING SIGNAL DI 0 0 GO Ringing type D 69 D D 69 In order to satisfy your personal needs the BusinessPhone 250 BusinessPhone 50 system is equipped with many options to set and adjust a personal volume and ringing signal Use the volume keys You can set different volume levels for internal and external calls and for back ground music During a call adjust handset listening volume in
35. er telephone and need to be mobile within their company s building with their own portable the slave telephone Basically the tandem configuration works as follows Press pre programmed or Press to log on the slave telephone For incoming calls Both telephones are treated as 1 single extension For outgoing calls Both telephones are treated as 2 separate extensions BusnesPhone 250 BusnesPhone 50 42 Standard Tdephone Economyplus Td ephone OTHER USEFUL FACILITIES To deactivate the tandem configuration Slavelogon off D Press pre programmed or E 2 E Press to log off the slave telephone For incoming calls T he Slave telephone cannot be called and the M aster telephone works as a normal stand alone telephone For outgoing calls Both telephones are treated as 2 separate extensions Transferring a call between the members of a tandem unit 000 Inquiry L D 999 Press and dial own directory number Transfer 5 Press IMMEDIATE ANSWER It is possible to get automatic hands free answering on internal calls without pressing the line key If you require this facility please ask your system administrator Immediateanswe E Press the immediate answer key pre programmed Incoming calls will be indicated by one muted ringing signal the On Off lamp lights and the call comes straight in through the loudspeaker Note To accept a transferred external call you must firs
36. eting 4 back at hour minute Vacation 5 back month day ines 6 back month day Press to enter the information Press to finish the procedure T he programmed absence info will be shown on the display Internal callers receive the information on the display or as spoken information to callers without display phone Vacation back June 27 If you do not know the time of return just press Information active Internal callers receive the information on the display or as spoken information to callers without display phone External callers will be routed to the operator who also has access to your absent info BusnesPhone 250 BusnesPhone 50 22 Standard Tdephone Economyplus Td ephone INFORMATION Voice information 2nd 5 Info 9 J ee e ERASE INFORMATION SAVE INFORMATION 2nd 3 Info SG 0 E Info E C Gos continued Press Press and speak Press to play back and listen to your recording Press and speak to re record Press to activate Information active Press to finish the procedure Internal callers will hear the information via the handset or the loudspeaker External callers will be routed to the operator who also has access to your absent info Note You can dial your own extenson number if you want to check your information Press Press to erase info or Press to deactivate and save for later use Information is passive Press to finish the
37. functions keys allow two functions to be combined on the same keys the primary shown above and the secondary shown below the line To access the secondary function you just press the key 2nd and then the function key Example To access the Information function Press the key 2nd D then press the combined key Message Info D D ialog 3211 3212 BusinessPhone 250 BusinessPhone 50 BusnesP hone 250 BusnesPhone 50 3 Standard Tdephone Economyplus Td ephone TABLE OF CONTENTS Table Of Contents page BrzcejuMe 5 Incoming CaS RETRO 7 Stee else EE 9 Bing ew 12 Call forwarding NER TET 17 INFOMATOR RR TETTE 21 Internal MESSAGES NNN 25 M ailbox system ANN 2 Abbreviated numbers mnn 31 Call MEST ING mem 35 Group facilities suinn a a 36 Other useful facilities 40 sei 46 Least Cost Routing eeseennn nnns 48 SID IN TERCER UTE 49 O ptional equipment NENNEN 55 ise AVG RR 58 DIDIA Lee ENTIS 62 MAI SION GIS T E E 63 Audible adjustments AA 64 Tones and SON EE 66 Cla e ET 67 Ee IEN TEE 69 SI nce Ee 71 li q 72 QUICK reference guide NENNEN 15 BusnesPhone 250 BusinesP hone 50 d Standard Tdephone Economyplus Td ephone DESCRIPTION DESCRIPTION continued T he graphic below is valid for the Standard as well asthe Economyplus telephone Note The Economyplus td ephone is not equipped with a display
38. g a code or pressing a key Short numbers can be 1 Common which means that all extensons can use them 2 Individual which means that they are programmed and used by each extension separated y 14 numbers See section Abbreviated numbers To place costs for external calls on a selected account number up to 15 digits See section Other useful facilities A facility which sends voice instructions to internal and external callers providing all options which can be chosen Voice instructions lead the caller to the desired destination See section O ther useful facilities An indication to a busy extension to inform the person that you want to speak to him her See sections Internal messages and O utgoing calls To place queue a call to a busy extension See section O utgoing calls T he counter keeps track of the time and cost of your calls See section Call metering Initiation of a call by operating a single key Internal numbers or common abbreviated numbers can be stored on each extension See section Abbreviated numbers Numbers with 1 8 digits which are assigned to extensions or external lines or as common abbreviated numbers If you are working externally the DISA function enables you to make external calls long distance via the company PBX You only pay for the call to your company See section O ther useful facilities Incoming calls to an extension are diverted to another directory number ex
39. hort while Press the line key T helamp flashes slowly Press again to retake the parked call BusnesPhone 250 BusnesP hone 50 15 Standard Tdephone Economyplus Td ephone DURING CALLS COMMON HOLD d Le A Press pre programmed The line key lamp flashes slowly T he call can be picked up on any extension within one minute or else it will recall on the holding extension Press to pick up on own extension or Pick up on another extension Call the extension that put the call on hold Press BusnesPhone 250 BusinesP hone 50 16 Standard Tdephone Economyplus Td ephone CALL FORWARDING CALL FORWARDING GENERAL Diversion on no reply Diversion on busy FIXED DIVERSION Activate fixed diversion 2nd e 5 Diversion E Cancel diversion 2nd Diversion D W hen you are not available to take calls or decide to answer your calls on another extension it is useful to forward your calls to an alternate answering position If you urgently need to talk to someone who has forwarded his calls the system is also equipped with a bypass function Note You can still make calls as usual If you are not available to answer incoming calls internal or external your system administrator can program your extension to automatically divert calls to a programmed diversion address default time 15 seconds If your extension is busy and you receive an incoming call internal or external yo
40. le T hese functions will help you in your attempts to establish contact with the called party H ow to make internal and external calls Lift the handset and dial either An extension number to make an internal call or The digit s for external calls and external number Note Which digit to pressfor external calls depends on the configuration of the system To end the call Note You can make your calls fate usng common abbreviated numbers and by programming your own abbreviated numbers Without lifting the handset just press a line key or the loudspeaker key or the first digit of the number T he call is in handsfree mode via the loudspeaker and microphone Note H andsfree function is not available on the Dialog 3201 and 3202 telephones W hen you initiate an external call the system automatically stores all the dialled digits irrespective of whether the call was successful or not Press to redial the last dialled external number T he display will show the dialled number BusnesPhone 250 BusinesP hone 50 9 Standard Tdephone Economyplus Td ephone OUTGOING CALLS SAVE EXTERNAL NUMBER Save number 2nd Save Redial C D Redial number and 5 Save Redial C D AUTOMATIC CALL BACK C EoD o es W hen you make an external call you can save the number in order to redial it easily Previously saved number is erased Before you quit the call Press Press to save the dialled number
41. nesP hone 50 20 Standard Tdephone Economyplus Td ephone INFORMATION INFORMATION GENERAL ENTER INFORMATION 2nd D Info D continued If you are not in the office for a certain period of time e g meeting vacation lunch illness this feature allows you to inform your callers why you are absent External callers will be routed to the operator who also has access to your absent info Note Thiswill not work if the voice information is used asa personal greeting for your individual mailbox You can inform your callers with 1 Pre defined texts Enter the reason for your absence and the date and time of your return 2 Voice information Record a voice message and name your absent information To store text or voice information Press W hen the information is activated the M essage Info lamp shows a steady light If a message arrives the lamp starts flashing see section receive message Select Pre defined text or Voice information BusnesPhone 250 BusnesP hone 50 21 Standard Tdephone Economyplus Td ephone INFORMATION ENTER INFORMATION continued Pre defined texts QO OG 000 000 Pre defined texts Example 2nd ESS Info e 0000 G0 From the table below Enter Code and Enter Completing info Code Compl amp ing info Timeofreum 1 hour 00 23 minute 00 59 D ate of return month 01 12 day 01 31 Lunch 3 back at hour minute M e
42. nternal dial tone M ake the external call If your telephone has a pre programmed account number key you can also enter an account number during a call Press pre programmed Enter account number and press You can listen to background music over the loudspeaker on your phone by pressing a pre programmed M usic key or by entering the number for the music channel Please ask your system administrator for the configured number Press to activate the music pre programmed T he music automatically switches off when you make or receive calls and switches on again when the call is finished Press to cancel the music Note You can adjus the volume see stion Audible adjustments Busnes hone 250 BusnesP hone 50 41 Standard Tdephone Economyplus Td ephone OTHER USEFUL FACILITIES INTERCOM LINE Intercom to Serdary D C 6 o s TANDEM CONFIGURATION To activate the tandem configuration Slave log on off EI D G9 GI Gi A two way direct call function between two extensions for instance in executive secretary communication Press to establish an intercom call pre programmed Press to cancel the intercom call T hetandem configuration is a unit consisting of two telephones using the same directory number O ne of the tdeohones is defined asthe master and the other one asthe save T his function enhances the communication for users that for example have a wired phone on their desk the mast
43. occccccsccocecssccccccecoccococccccccecccccccocscccccccccccceccoe DUTOT TEE DUTOT DT DUTOT E Pomme rere cere RER E EE E RER RRE EE ERR EE EE EE EE ERR EE EE EE EE EE EE EE ERR EE EE EE Ee ee DUTOT E eecscssssosceccssssccoccessscocccesssooccceceeeoooccceceocccccceeccccceccon DUTOT DUTOT Poem reece cere rere seer seers E RRE EE EE EE RRE EE EE EE EE EE EE ERR EE REES Ee e This is a part of EN LZTBS 102 095 R3A Subject to alteration without prior notice BUSINESSPH ONE 250 BUSINESSPHONE 50 STANDARD ECONOMYplusT ELEPH ONES DIALOG 3211 3212 USER S GUIDE EN LZT BS 102 095 R3A Copyright 1998 Ericsson Austria AG All rights reserved T his document contains proprietary information which is protected by copyright No part of this document may be reproduced or transmitted in any form or by any means dectronic or mechanical including photocopying recording or by any information storage and retrievd system or trandated into another language without prior written consent of Ericsson Austria AG Vienna Austria T he informetion in this document is subject to alteration without prior notice ERICSSON MAKES NO WARRANT Y OF ANY KIND WITH REGARD TO THISMATERIAL INCLUDING BUT NOT LIMITED TO THEIMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESSFOR A PARTICULAR PURPOSE Ericsson adl not beliablefor errors contained heran nor for inddenta or consequentia damages in connection with the furnishing performance or use of this meteria Eric
44. omyplus Td ephone GROUP FACILITIES LOUDSPEAKER PAGING Paging D Paging D Answer paging Paging e COMMON BELL OOOO You can page all extensions in a group and give a voice message Press pre programmed All extensions in a group are called Press again and hold the key pre programmed Give the voice message and then release the key N ow you can wait for answer or terminate If you do not get an answer within 30 seconds the paging function will be terminated automatically A short signal and a flashing Paging key will inform you when a loudspeaker paging is received Press pre programmed An internal call is established with the paging party T he common bell facility allows all extensions of the system operator included to pick up the call from an extension that has been predefined as a common bell extension Dial the common bell pick up code Please ask your system administrator for the common bell pick up code You will immediately be connected with the calling party If two or more extensions simultaneously attempt to answer a call from the common bell extension only the first exten sion will pick it up T he other extensions will receive the number unobtainable tone and their displays will show the message N o call waiting at common bell T his will also happen if you dial the common bell pick up code and there are no calls waiting at the common bell extension Note You can
45. r E eesoosseccsscccsccscccoscccscccosccocsscccccocsccoccocccccos DUTOT E eesssooooosooosooosooosoooosooosoooocoooooooooooooooooooo eee err eer err rer err rrr rr rrr rr rrr rrr errr rrr rrr rer rrr DUTOT E eesocsssscccsccocseccosccccccccccccscoccccccccoccccocccocccecce eesooscccccccoccococcoccccccccoccccoccccocccccccococcecccocce DUTOT E Conmon Abbredated Numbers 89 69 89 89 69 9 69 69 69 69 89 69 89 89 69 69 69 69 09 69 99 99 0 9 9 9 OC Fundion Account number 1 eesscssscsscccscesscsccseccseccessccccocceccsccceccoscoccecccecceccecceo essccssccsecsssccsscsccsscscsoccseccscceceeccscccsccsesccccscecceccccccecoes DUTOT CET DTD OTTO TEE eesocsssscccscccsccosccccsocccccccsecoccceoscsccccccccccoccceccsccccceccccccee eesscssssccsccsseccecccsscoccsccsseoceccossecccccoscccccccceccccccsececoccee eesscscsscccccssecceccccsetesecesscccccescseccscceccccccccssccccccsesccceccee 0essssssssssccsscsscscssssssscssscsscoscscssccccsccsccscsosccccccsccccooe DT DOTTER DT TOCKERT e0sscscsscsssccscesceocssocceccecccccceocceccsccocccescoccecccecceccecceo 0essscsscssccessccsccccsccedeccsesesceccecscesccoscceccccseccseccescceecee DUTOT OTTEN eescossecccsccssocoscocsccscscccosccoccccssccocccccsccosccccccccccccscoccoe Fundion Answer calls on another extension eee eer reer rrr rrr rrr rrr rrr errr rrr rrr rrr errr reer rrr rrr rrr rrr errr rey DUTOT OTTO TEE eesccssssccssccossccsssocsccccscccsccoccccsccocccccccsccoccccccccccccccccoccos eescosccsccs
46. r the Automated Attendant directory number BusnesPhone 250 BusnesPhone 50 44 Standard Tdephone Economyplus Td ephone OTHER USEFUL FACILITIES DOORPHONE Answering door phone calls Line 1 D Opening of the doorlock Inquiry 5 OOOO NIGHT SWITCHING Night D T he doorphone is used to monitor the admission to your company i e you can open the doorlock from your phone Press the flashing line key You will be in speech connection with the calling party After you have answered the doorphone you can open the door making an inquiry to the door opener s directory number Press Dial the door opener s directory number Please ask your system administrator for the number Note You can also program the door opener s directory number asa common abbreviated number or a function key If you want this facility please ask your system administrator T his function is used for directing all incoming calls to one extension answering position for example when the office is closed Press to activate or deactivate pre programmed W hen the lamp lights night switch is active W hen the lights extinguishes night switch is passive BusnesPhone 250 BusnesP hone 50 45 Standard Tdephone Economyplus Td ephone SECURITY SECURITY GENERAL BLOCK EXTENSION D C Q2 Gb C Go Un block extension 0O 2 G9 OOO 0 C Gos SELECT PERSONAL CODE G9 2 G9 QOO O0 69 OO
47. rd telephone only See section Information Line 1 Save Redial a Line key 1 for in and outgoing calls b Save or redial an external number See section O utgoing calls Volume control To adjust the volume See section Audible adjustments Mute To switch the microphone on or off See section D uring calls Loudspeaker on off To switch the loudspeaker on or off See section D uring calls Clear To disconnect calls or to clear the display in programming Loudspeaker Handset with hearing aid function Please note T he handset may retain small meal objects in the earcap region Microphone Note N ot available on the Dialog 3201 and 3202 telephones BusnesPhone 250 BusinesP hone 50 6 Standard Tdephone Economyplus Td ephone INCOMING CALLS INCOMING CALLS GENERAL ANSWER CALLS Tr EGOS Handsfree d Line 1 A gd q S Gos On another extension 000 000 OOO continued A ringing signal and a flashing lamp indicates an incoming call On the Standard telephone the display shows the number of the internal caller if you are connected to a digital trunk line ISDN you will also see the number of the external caller see also section ISDN facilities A trunk lineis the same as an external line Lift the handset Press without lifting handset or Press without lifting handset You are connected to the caller via the loudspeaker and microphone Pres
48. s and speak a voice message Press to play back and listen to your recording Press and speak to re record Press to send BusnesPhone 250 BusnesP hone 50 25 Standard Tdephone Economyplus Td ephone INTERNAL MESSAGES RECEIVE MESSAGE Message ec T he message lamp flashes rapidly Press to receive a message Call me messages will call the sender automatically Voice messages will be heard via the speaker or the handset T he message lamp is flashing rapidly during the procedure and Will extinguish after the last message Note D epending on the configuration you might be asked for your personal code before you can retrieve your messages See section Security Press to finish the procedure BusnesPhone 250 BusinesP hone 50 26 Standard Tdephone Economyplus Td ephone MAILBOX SYSTEM MAILBOX SYSTEM GENERAL INDIVIDUAL MAILBOX SYSTEM Activate q 2nd q 3 Diversion EI 5 SE 2nd Diversion D C Gos continued W hile you are away from the office callers can leave messages in your individual or in a common mailbox You are also ableto record your personal greeting T he difference between your individual mailbox and a common one is that a common mailbox can be used for more than one user Callers are able to leave messages in your individual mailbox D ivert your extension to the mailbox system Press Press Press Dial the number to the mailbox system
49. s and warningsin section U sful hints Press or Replace the handset T he call is transferred External calls might only be transferred with the Transfer key if this state of connection is allowed by the system programming You can even transfer calls to busy extensions T he other party will hear a muted signal camp on and the call will be extended as soon as the ongoing call is terminated if camp on is allowed You are called back if you havetransferred an external call and the other extension has not answered the call within a certain time Your telephone will ring again BusnesPhone 250 BusinesP hone 50 14 Standard Tdephone Economyplus Td ephone DURING CALLS CONFERENCE Inquiry e 5 OG 000 2nd e 5 Conference EI 5 INDIVIDUAL HOLD Line1 D ai Line 1 5 You have an ongoing conversation and you want to establish a telephone conference Press Call the third party Press Press to establish a three party conference N ow you have established a three party conference To mark the conference all conference members will hear a periodical conference tone Repeat the procedure to include other persons to the conference In this way you can include up to six parties in a conversation H ow many of them can be external callers depends on the programming of the system You have an ongoing conversation i e the Line 1 key is lit N ow you want to park the ongoing call for a s
50. s to terminate a handsfree call Note H andsfree function isnot available on the D ialog 3201 and 3202 telephones You can answer a call to a phone in another room Call the ringing extension You receive busy tone Press BusnesPhone 250 BusnesP hone 50 7 Standard Tdephone Economyplus Td ephone INCOMING CALLS ANSWER CALLS continued Allow calls on line 2 Freeon 2nd acces amp 3 Answer a second call d Line 2 A I Line 1 ECH gt gt If you want to receive calls also while speaking you first need to program Free on 2nd access on a programmable key See section Programming Press to activate deactive Free on 2nd access pre programmed W hen Free on 2nd access is active the lamp lights and you can receive calls while speaking You are on the phone when a muted ringing signal and a line key flashes to indicate a new incoming call Press the flashing line key T he first call is parked To switch back to the first call Press the first line key T he second call is parked You are connected to the first caller Press if you want to terminate the ongoing call BusnesPhone 250 BusinesP hone 50 8 Standard Tdephone Economyplus Td ephone OUTGOING CALLS OUTGOING CALLS GENERAL MAKE CALLS 4 r OG WS 000 GIG O00 00O GO 000 A C LL or Goen Handsfree LAST EXTERNAL NUMBER REDIAL G9 G9 Q9 Sometimes you make a call but the person isn t availab
51. son BusnesPhone 250 BusnesP hone 50 11 Standard Tdephone Economyplus Td ephone DURING CALLS DURING CALLS GENERAL GROUP LISTENING q FROM HANDSET TO HANDSFREE q gt v CTN FROM HANDSFREE TO HANDSET T EGOS T he BusinessPhone 250 BusinessPhone 50 system allows you to handle calls in many different ways You can switch between handset and handsfree group conversation mute the microphones make an inquiry transfer the call create a con ference or put the call on hold to perform other tasks You have an ongoing conversation via the handset Press to switch the loudspeaker on or off W hen the lamp lights the loudspeaker monitors the call Note You can adjus the volume see section Audible adjustments You have an ongoing conversation via the handset Press to switch the loudspeaker on You are now in the group listening mode Replace the handset H andsfree conversation Note You can adjus the volume see section Audible adjustments Press to end the call Note H andsfree function isnot available on the Dialog 3201 and 3202 telephones You have an ongoing handsfree conversation Lift the handset Conversation via the handset Note H andsfree function is not available on the Dialog 3201 and 3202 telephones BusnesPhone 250 BusinesP hone 50 12 Standard Tdephone Economyplus Td ephone DURING CALLS MUTE You have an ongoing conversation C 2 Press to switch
52. sson Austria AG Business Group BusinesPhone Pottendorfer Strasse 25 27 A 1121 Vienna Austria Tdephone 443 1 81 100 0 Teefac 443 1 81 100 699 Bus nexPhone 250 50 Standard Tdepohone 2 Bus nesPhone 250 50 EaonoamyplusTdqohoane Welcome to the User s Guide for the Standard and Economyplus telephones in the BusinessPhone 250 BusinessPhone 50 system from Ericsson It is a state of the art business communications system Its alliance of features and facilities effectively improves communications for virtually any kind of organization To take full advantage of these advanced features and facilities there is a line of phones designed for ease of use in every situation Your phone is equipped with programmable keys for single key access to frequently used functions and numbers O n the Standard phone step by step instructions in the display assist your actions on the phone Only a selected number of display images however are shown in the User s Guide for your reference TheUser s Guide describes the facilities of the BusinessPhone system and the telephones with factory default programming T here may be some differences in the way your phone is programmed Please consult your system administrator if you need further information Function descriptions that do not include speaking in the handset are described as off hook if nothing else is stated Instead of pressing the Clear key you can always replace the handset T he dual
53. t press theTransfer key T helmmediate answer function is not available on the Dialog 3201 and 3202 tdephones Cancel immediate answer Immediateansvr Press the immediate answer key pre programmed T helamp extinguishes BusnesPhone 250 BusnesP hone 50 43 Standard Tdephone Economyplus Td ephone OTHER USEFUL FACILITIES DIRECT INWARD SYSTEM ACCESS DISA 0O00 000 OOOO 0O00 000 AUTOMATED ATTENDANT OOOO If you are working externally and you have the need to make business calls call your company and use the company PBX to make an external call to the desired party You just pay the costs for the phone call to your company T he other costs will automatically be placed on your extension number or on a special project Dial the public number of your company followed by the DISA number Please ask the system administrator for the defined DISA number Dial the external number Note D uring the procedure you will be prompted for your perso nal code Which code to use and how to change it see secti on Select Personal Code See las page for a card to remember these specific numbers T he Automated Attendant facility sends voice instructions to external and internal callers informing them of all possible options they can choose Voice instructions lead the callers step by step to the desired destination Dial the Automated Attendant directory number Please ask your system administrator fo
54. tary services available from the public net which are supported by the system T he services from the public net differ from market to market Please ask your system administrator which features are available T he main difference compared to the analogue public net is the number identification between the connected parties W hen you establish an outgoing external call the public number of your system and your extension number will be sent to the caller If the number of the answering party is different from the dialled one for example after a diversion you will also be informed about the answering party s number W hen you answer an incoming external call on your phone or from another phone you will see the caller s number on the display Your public number will be sent to the caller By pressing a pre programmed number secrecy key you can choose not to show your complete number public extension number to the connected party Press a pre programmed key to suppress your complete number to the public net T helamp beside the key shows a steady light and the function remains activated until the key is pressed again BusnesPhone 250 BusnesP hone 50 49 Standard Tdephone Economyplus Td ephone ISDN FACILITIES ANSWER AN INCOMING CALL FROM AN ISDN LINE Example 1 Example 2 Example 3 A ring signal and a flashing lamp indicates an incoming call one of the following three cases will occur
55. tension common abbreviated number or the operator T here are three possibilities 1 Direct which meansthat all callsto an extenson are forwarded directly 2 On no reply which means that a call is forwarded if it is not answered within a certain time 3 On busy which means that a call is forwarded if the extension is busy See section Call forwarding T his is useful for letting urgent calls through to an extension where diversion is active See section Call forwarding All telephones connected to the PBX have a unique internal number upto 8 digits If your telephone is equipped with a display you can see your number A digit code that corresponds to a specific function See section Programming To park a call See section During calls Internal callers are informed about absence and time of return External callers are diverted to the operator where the same information is available Information can be of two kinds 1 Pre programmed text information 2 Voice information A two way direct call function between two extensions for instance an executive secretary communication See section O ther useful facilities To intrude on an ongoing call when a requested extension is busy See section O utgoing calls BusnesPhone 250 BusnesP hone 50 67 Standard Tdephone Economyplus Td ephone GLOSSARY GLOSSARY continued ISDN LEAST COST ROUTING LOUDSPEAKER PAGING MAILBOX MESSAGE METERING MUTE N
56. the microphones on or off W hen the lamp lights the caller will not be able to hear the conversation in your room INQUIRY D uring an ongoing conversation you liketo make an inquiry to an internal or external party Inquiry C 25 Press T he first call is put on hold the lamp flashes slowly 0O00 00 Call the third party j W hen the third party answers you can switch between the calls create a conference and end one of the calls End inquiry C Gos Press to end the inquiry call T he second call is disconnected Line D Press to retake the first call N ow you are connected to the first party REFER BACK You have an ongoing conversation on eg Line 2 and want to refer back to the parked call on Line 1 T helamp flashes at the parked call Line1 D Press to park the second call First call is connected 3 Inquiry or Line2 D Press to park the first call Second call is connected C Go Press to end the ongoing call BusnesPhone 250 BusinesP hone 50 13 Standard Tdephone Economyplus Td ephone DURING CALLS TRANSFER Inquiry 000 000 leie Transfer lt P Transfer to a busy extension Call back You have an ongoing internal or external conversation and you want to transfer the ongoing call Press Call the third party You can transfer the call before answer or wait for answer Note M ake sure that you are connected to the desired party Please read the note
57. to activate deactivate the headset pre programmed See section D escription All calls can be handled via the headset Press the flashing line key to answer Press to terminate a headset call Dial the number Press to terminate the call Lift the handset Press the headset key pre programmed BusnesPhone 250 BusinesP hone 50 56 Standard Tdephone Economyplus Td ephone OPTIONAL EQUIPMENT Headset with group listening q ED Headset to handsfree q Headset D Handsfree to headset Hadt D CONFERENCE UNIT ALARM INTERFACE UNIT Press to toggle between headset with or without group listening Press Press the headset key pre programmed Press the headset key pre programmed For conferences with many participants the conference unit enhances the speech quality It provides full duplex and high quality conversation possibilities This plug in module is fitted into the bottom of the telepho ne It makes it possible to transfer alarm signals from various devices via the telephone to the exchange and to a pre defi ned extension A special circuit layout provides maximum functional security To atelephone fitted with an alarm interface unit you can connect devices such as bathroom alarms for hotel rooms emergency alarms for hospitals bank security alarms and supervision of machines BusnesPhone 250 BusnesP hone 50 57 Standard Tdephone Economyplus Td ephone PROGR
58. ts active diversion on telephone Ringing tone Ringing signal to called party Special ringing tone Ringing signal to line 2 Busy tone Called party is busy Number unobtainable tone Called number not accessible or vacant Blocking tone Call cannot be executed due to congestion or called party blocked Verification tone Verification that ordered function is accessed Intrusion tone Sent to all parties during intrusion Conference tone Sent to all participants in a conference Internal ringing signal External ringing signal Automatic call back signal Tones are audible in the handset Ringing signals are emitted from the phone You can adjust the tones and signals on your phone See section Audible adjustments repeated after 4 s repeated after 4 s repeated after 15 s BEE repeated after 4 s em repeated after 4 s Note T he tones and ringing sgnalsin this guide refer to the gandard syten but may vary betwen countries Busine hone 250 BusnesP hone 50 66 Standard Tdeohone Economyplus Td ephone GLOSSARY GLOSSARY ABBREVIATED NUMBER DIALLING ACCOUNT NUMBER AUTOMATED ATTENDANT CALL BACK CAMP ON COUNTER DIAL BY NAME DIRECTORY NUMBER DIRECT INWARD SYSTEM ACCESS DISA DIVERSION DIVERSION BYPASS EXTENSION FUNCTION CODE HOLD INFORMATION INTERCOM LINE INTRUSION continued Initiating a call to a pre programmed number by diallin
59. ur system administrator can program your extension to automatically divert the call to a programmed diversion address T his function directs your calls to a pre programmed answering position e g secretary Press Press to activate diversion All calls to your extension are directed to a pre programmed address T he display showsthe actual diversion state Press Press to cancel diversion BusnesPhone 250 BusnesP hone 50 17 Standard Tdephone Economyplus Td ephone CALL FORWARDING PROGRAM FIXED DIVERSION ADDRESS G9 0 0 G9 2nd eq Diversion 5 0O00 000 OOO and 5 Diversion D C 6 o s INDIVIDUAL DIVERSION Activate individual diversion d TOD 2nd d 5 OG Diversion EI D 999 If you need to program a new diversion address Dial to start programming Press Press Dial new diversion address Press Press Press to finish the procedure T his feature gives you the possibility to divert your calls to any directory number e g to a colleague s extension or a common abbreviated number e g your car telephone D epending on the programming external calls can also be diverted to an external diversion address or otherwise to the operator Press Press and dial the new directory number Any directory number BusnesPhone 250 BusinesP hone 50 18 Standard Tdephone Economyplus Td ephone CALL FORWARDING and 3 Diversion D C Gos Can
60. utomated information or attendant systems etc connections on external lines can last a long time which can be costly M oreover such calls may occupy two of your system s external lines You can restrict connections between the external lines by re programming your system Please ask your system administrator or contact our service center for more information BusnesPhone 250 BusnesP hone 50 71 Standard Tdephone Economyplus Td ephone Abbreviated numbers 31 Absent mformation 21 Account number 4 Adjust telephone eee 70 Alarm Imtertoaceunit 57 Answer a second call 8 Answer an incoming call from an ISD N line seenn 50 ANMWE E 7 Answer paging calls eese 39 Audible adjustments AA 64 Audible ors c 65 Automated attendant Au 44 Automatic call back A 10 Background ue 41 Block Cu TE 46 Busy extension sseeseeennns 11 Bypass blocked extension 47 Bypass call forwarding ssss 20 SE ies d dE TRENT 10 Call TOF WA OING BE 17 Call me message eeneenennnn 25 SC Lenis di uo tt LC 35 eru EE H 11 Cleaning the teenhone 70 Common abbreviated numbers 31 Common el Pim PR 39 Common ho 16 Common mailbox system sssr 29 OLOLA A Eege gedoe 15 ero tis le UE 57 Cot indicatii ebe 35 Cost of the last
61. version 5 q 2nd 7 q 000 Diversion C 3 2 nd 5 Diversion aq 2nd E Diversion 000 000 000 000 OO Newno H OG 000 000 New na 000 060 Own na DODE ooo sce Extengcn na G znd LD mo D Q 090 Ente bp ud framlis bdon E 2n C 3 Info C info code compldinginfo Timeof reum 1 hour 00 23 minute 00 59 Daeofre amp um 2 month 01 12 day 01 31 Lunch 3 back a amp hour minute Meeting 4 back ad hour minute Vacation 5 back month day Illness 6 bak month day Bus nexPhone 250 50 Standard Td phone Bus nesPhone 250 50 Eamamyd us Td ephone Corrmmuni cati cn isour bus nes Ericsson e 100 000 employess are active in more than 130 countries T heir combined expertise in fixed and mobile networks mobile phones and infocom systems mekes Ericsson a world leading supplier in tde communications Ericsson s Information on D emand D atabese can be addressed at http wwww ericsson com Austria Engand Ericsson Austria AG Ericsson Limited Business Systems Business Group BusinessPhone Midleton Gate Pottendorfer Stresse 25 27 Guildford Business Park A 1121 Vienna Austria Guildford Tdephone 43 1 81 100 0 Tedephone 44 0 1483 407297 Tddax 43 1 81 100 699 Tddax 444 0 1483 407299 Aurelia Ericsson Ausrdia Pty Ltd Ericsson Business Systerre 126 142 Trenerry Crescent Abbotsford Vic 3067 Austrdia Tdephone sdes 461 13 1374 Sevice 61 1800 033 216 Tddax 461 9284

Ericsson 250 Telephone User Manual

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