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Epson 300+II Printer User Manual

1. Paper feeding is crooked or the paper jams Cause What to do The paper supply is Make sure the paper supply is not obstructed obstructed by a cable or some other object The paper supply is too far away from the printer Make sure that your paper supply is within 3 feet 1 meter of the printer The printer cover may be opened Close the printer cover The edge guide positions may be incorrect Position the edge guides at the diamond shaped guide marks The holes on the sides of the paper are misaligned Check that the holes on each side of the paper are aligned with each other Also make sure the sprockets are locked and their covers are closed Your paper may be the wrong size or thickness for the printer Make sure that the paper size and thickness are within the specified ranges See page 115 for continuous paper specifications When you use side crimped multipart forms the copies may not align with the original Raise the paper guide to keep the printing position accurate The paper does not eject properly Cause What to do The page may be too long Tear off the fresh supply of paper and eject the page from the printer Use only paper that is within the specified length range See page 115 86 Maintenance and Troubleshooting When you switch between single sheets and continuous paper the printer beeps three times and th
2. nasusni sei platy Mane eee 125 Safety approvals iaee ne e eee A Settee oes 125 GEMmarking osio ciel pon Er AEE 125 Introduction Your Epson LX 300 II printer provides high quality printing and superior performance in a compact design This 9 pin dot matrix printer provides 1 A variety of paper paths to suit your printing needs The ability to handle a wide range of paper types including continuous paper multipart forms with one original and up to four copies labels single sheets and envelopes m High speed printing of up to 300 cps characters per second at 10 cpi characters per inch The CD ROM that came with your printer contains the printer driver for Microsoft Windows 98 Me 2000 XP and NT 4 0 plus the EPSON Status Monitor 3 utility About This Manual This manual provides detailed information about your printer D Chapter 1 Paper Handling explains how to load various types of paper D Chapter 2 Using the Printer Software describes how to print using the printer software 1 Chapter 3 Using the Control Panel provides information about the control panel functions including how to change the printer s default settings m Chapter 4 Maintenance and Troubleshooting includes basic maintenance procedures and solutions to possible problems 6 Introduction m Chapter 5 Options and Consumables describes how to use options such as the rol
3. The following options are available for your LX 300 II m m Single bin cut sheet feeder C806371 Additional tractor C800301 Roll paper holder 8310 Black ribbon cartridge 8750 Cut sheet Feeder The optional single bin cut sheet feeder C806371 handles up to 50 sheets of standard bond paper 22 lb or 82 g m without reloading Follow these steps to install the cut sheet feeder 1 Make sure the printer is turned off Remove the paper guide and open the printer cover If the tractor is installed in the pull tractor position remove it and reinstall it in the push tractor position Make sure the paper release lever is in the single sheet position 98 Options and Consumables 4 Hold the cut sheet feeder with both hands and press on the latch levers Fit the notches in the cut sheet feeder over the mounting posts on the printer Releasing the latch levers locks the cut sheet feeder in place 5 Slide the left paper guide so it is aligned with the triangle mark Then slide the right paper guide to roughly match the width of your paper Slide the paper support midway between the paper guides Options and Consumables 99 6 Pull the paper set levers all the way forward until the paper guides retract and lock open to allow for paper loading 7 Take a stack of paper and fan it Then tap the side and bottom of the paper on a flat surface to even up the stack Caution Do not use env
4. This chapter explains how to clean and transport the printer and provides basic troubleshooting information Cleaning the Printer To keep your printer operating at its best you should clean it thoroughly several times a year Follow these steps 1 2 Remove any paper loaded in the printer and turn it off Remove the paper guide If a pull tractor or an optional cut sheet feeder is installed remove it Use a soft brush to carefully brush away all dust and dirt from the outer case and paper guide If the outer case or paper guide is still dirty or dusty clean them with a soft clean cloth dampened with a mild detergent dissolved in water Keep the printer cover in place and lower it until it lies flat on the top of the printer to prevent water from getting inside the printer 74 Maintenance and Troubleshooting Caution m m Never use alcohols or thinners to clean the printer these chemicals can damage the printer components and the case Be careful not to get water onto the printer mechanism or electronic components Do not use a hard or abrasive brush Do not spray the inside of the printer with lubricants unsuitable lubricants can damage the printer mechanism Transporting the Printer If you need to transport your printer for some distance carefully repack it using the original box and packing materials or equivalent packaging W Warning m When transporting the printer d
5. 600 300 BPS Parity None Odd Even Ignore Data length 8 bit 7 bit Parallel I F bidirectional On Off mode Packet mode Auto Off Using the Control Panel 67 Settings Options Character table Standard model Italic PC 437 PC 850 PC 860 PC 863 PC 865 PC 861 BRASCII Abicomp Roman 8 ISO Latin 1 PC 858 ISO 8859 15 All other models Italic PC 437 PC 850 PC 437 Greek PC 853 PC 855 PC 852 PC 857 PC 866 PC 869 MAZOWIA Code MJK ISO 8859 7 ISO Latin 1T Bulgaria PC 774 Estonia ISO 8859 2 PC 866 LAT PC 866 UKR PC APTEC PC 708 PC 720 PC AR864 PC 860 PC 863 PC 865 PC 861 BRASCII Abicomp Roman 8 ISO Latin 1 PC 858 ISO 8859 15 PC 771 PC437 Slovenia PC MC PC 1250 PC 1251 International character set for Italic table Italic U S A Italic France Italic Germany Italic U K Italic Denmark Italic Sweden Italic Italy Italic Spain Manual feed wait time 1 second 1 5 seconds 2 seconds 3 seconds Buzzer On Off Auto CR IBM 2380 Plus On Off IBM character table Table1 Table2 Page length for tractor This setting allows you to set the page length in inches for continuous paper Skip over perforation This feature is available only when continuous paper is selected When you select On the printer provides a one inch 25 4 mm margin between the last line printed on one page and the first line printed on the
6. EAN 8 Interleaved 2 of 5 UPC A UPC E Code 39 Code 128 POSTNET Product Information 113 Character tables Character sets One Italic and 12 graphical character tables Italic table PC 437 US Standard Europe PC 850 Multilingual PC 860 Portuguese PC 861 Icelandic PC 865 Nordic PC 863 French Canadian BRASCII Abicomp ISO Latin 1 Roman 8 PC 858 ISO 8859 15 The following 26 graphical character tables are also available in some countries PC 437 Greek PC 852 Eastern Europe PC 853 Turkish PC 855 Cyrillic PC 857 Turkish PC 866 Russian PC 869 Greek MAZOWIA Poland Code MJK CSFR ISO 8859 7 Latin Greek ISO Latin 1T Turkish Bulgaria Bulgarian PC 774 LST 1283 1993 Estonia Estonian PC 771 Lithuanian ISO 8859 2 PC 866 LAT Latvian PC 866 UKR Ukrainian PC APTEC Arabic PC 708 Arabic PC 720 Arabic PC AR 864 Arabic PC437 Slovenia PC MC PC1250 PC1251 8 international character sets USA France Germany UK Denmark I Sweden Italy Spain I 114 Product Information Electrical 120 V Model 220 to 240 V Model Input voltage range AC 99 to 132 V AC 198 to 264 V Rated frequency range 50 to 60 Hz Input frequency range 49 5 to 60 5 Hz Rated current 0 6 A maximum 1 4A_ 0 3 A maximum 0 7 A depending on the depending on the character type character type P
7. Turn the ribbon tightening knob in the direction of the arrow to help feed the ribbon into place it should not be twisted or creased 9 Replace and close the printer cover 108 Options and Consumables Chapter 6 Product Information This chapter identifies the printer parts and contains detailed specifications Printer Parts a edge guides e knob b paper supports f control panel c paper guide g printer cover d paper release lever h paper guide cover Product Information 109 a serial interface c paper thickness lever e power switch g USB cable holder i USB interface b ribbon cartridge d paper tension unit f power cord h tractor j parallel interface 110 Product Information Specifications Mechanical Printing method Printing speed Printing direction Line spacing Printable columns Resolution 9 pin impact dot matrix High speed draft High speed draft condensed Draft Draft condensed Draft emphasized NLQ Bidirectional logic seeking for text and 300 cps at 10 cpi 337 cps at 12 cpi 337 cps at 15 cpi 321 cps at 17 cpi 300 cps at 20 cpi 225 cps at 10 cpi 270 cps at 12 cpi 225 cps at 15 cpi 191 cps at 17 cpi 225 cps at 20 cpi 112 cps at 10 cpi 56 cps at 10 cpi 67 cps at 12 cpi 56 cps at 15 cpi 47 cps at 17 cpi 56 cps at 20 cpi graphics printing Unidirectional text or graphics printing can be selected
8. amp Disk drives a Display adapters Floppy disk controllers amp Hard disk controllers F Keyboard Monitors gt Mouse 3 Network adapters y Other devices GA pe Y Ports COM amp LPT amp SCSI controllers m System devices Universal serial bus controller Properties Refresh HE E 3 0 H e e E Print OK Cancel 5 When you see the following window click OK Then click OK again to close the System Properties dialog box Confirm Device Removal 21x a USB Printer Warning You are about to remove this device from your system Cancel 92 Maintenance and Troubleshooting 6 Turn off the printer and restart your computer Then reinstall the drivers from the beginning following the instructions in the User s Guide Printer does not work correctly with the USB cable If your printer does not work correctly with the USB cable try one or more of these solutions 1 Make sure that the cable you are using is a standard shielded USB cable D If you are using a USB hub connect the printer to the first tier of the hub or connect the printer directly to the computer s USB port 1 For Windows 98 or Me try reinstalling the USB printer device driver and the printer software First uninstall EPSON Printer Software using the Add Remove Programs utility in the Control Panel then uninstall EPSON USB Printer Devices Next reinstall the soft
9. 67 to 68 84 Paper feed knob 109 feed speed 112 guide 14 109 handling 11 to 32 jam clearing 93 to 94 loading 11 to 32 loading on the pull tractor 19 to 21 loading on the push tractor 11 to 14 problems 84 to 87 release lever 12 17 27 109 single sheets 26 to 28 specifications 115 to 121 supports 109 tension unit 17 110 thickness lever 29 to 30 110 Parallel I F mode 67 71 interface 67 70 110 Parity 67 70 Power cord 110 Power supply problems 79 to 80 Printable columns 111 Print direction 67 69 Printer cleaning 74 to 75 cover 109 parts 109 to 110 server 45 to 49 sharing 45 to 58 specifications 111 to 124 transporting 75 to 76 Printer driver accessing 34 to 37 settings 38 to 39 Printer software uninstalling 59 to 61 using 33 to 58 Index 127 Printing canceling 58 to 59 envelopes 29 to 30 32 labels 29 to 32 multipart forms 29 to 31 on continuous paper 11 to 26 on single sheets 26 to 28 on special paper 29 to 32 problems 80 to 84 self test 94 to 95 Problems options 87 to 89 paper handling 84 to 87 power supply 79 to 80 printing 80 to 84 solving 76 to 95 USB 90 to 93 Pull tractor additional 98 102 to 103 112 installing 18 printing with 11 17 to 21 Push tractor printing with 11 to 16 removing 17 to 18 R Resolution 111 Restoring default settings 73 Ribbon cartridge life 112 location 110 replacing 82 98 105 to 108 Roll paper hold
10. BS We Page Order Front to Back Orientation A Portrait C Landscape O Back to Front Pages Per Sheet 1 Paper source Manual Feed ha About Restore Defaults Windows 98 or Me Windows 2000 XP or NT 4 0 cot __ 4 To view a menu click the corresponding tab at the top of the window See Changing the Printer Driver Settings on page 38 for more information Using the Printer Software 35 From the Start menu Follow these steps to access the printer driver from the Start menu 1 For Windows 98 Me 2000 or NT click Start gt Settings gt Printers For Windows XP Professional click Start gt Settings gt Printers and Faxes For Windows XP Home Edition click Start gt Printers and Faxes 2 In Windows 98 or Me right click your printer icon and click Properties The screen displays the Properties window EPSON LX 300 II ESC P Properties zi xi General Details Color Management Paper Graphics Device Options GB EPSON Lx 004 ESCH Comment f Separator page none hd Browse Print Test Page 36 Using the Printer Software In Windows 2000 or XP right click your printer icon and click Printing Preferences In Windows NT right click the icon and select Document Defaults You see the Document Properties window EPSON LX 300 1I ESC P Printing Preferences Layout Paper Quality Orientation Portrait O Landscap
11. Default Setting mode See page 67 Paper Handling Single sheets do not feed properly Paper does not feed Cause What to do Continuous paper maybe Remove the continuous paper Set the left in the printer paper release lever to the single sheet position Insert a new sheet The paper on the paper Move the paper and the edge guides a guide is positioned too far little to the left or right to the left or right for the printer to detect it 84 Maintenance and Troubleshooting Paper feeding is crooked or the paper jams Cause What to do The paper was not fed correctly or is the wrong type Turn off the printer and pull out the paper Insert a new sheet straight into the paper guide Make sure you re using the right type of paper See the paper specifications on page 115 Paper does not eject completely Cause What to do The paper may be too long Press the LF FF button to eject the page Use paper that is within the specified range See the paper specifications on page 115 Continuous paper does not feed properly The tractor does not feed the paper Cause What to do The paper release lever may be in the wrong position Check that the paper release lever is pulled forward to the continuous paper position The paper may have come off the tractor Reattach the paper to the tractor Maintenance and Troubleshooting 85
12. Press the Tear Off Font button repeatedly to cycle through the fonts and stop when the lights on the control panel indicate the font you want Your selection stays in effect until you change it again Note Settings you make in your application programs usually override settings you make from the printer s control panel For best results use your application to select a font Bar code fonts cannot be selected from the control panel 66 Using the Control Panel Changing the Default Settings The default settings control many printer functions While you can often set these functions through your software or printer driver you may sometimes need to change a default setting from the printer s control panel using the Default Setting mode The following table lists the default settings and the options you can select in Default Setting mode The settings are explained in detail after the table For instructions on using Default Setting mode see page 72 Settings Options Page length for tractor Length in inches 3 3 5 4 5 5 6 7 8 8 5 11 70 6 12 14 17 Skip over perforation On Off Auto tear off On Off Auto line feed On Off Print direction Bi D Uni D Software ESC P IBM 2380 Plus O slash On Off High speed draft On Off I F mode Auto Parallel Serial USB Auto F wait time 10 seconds 30 seconds Baud rate 19200 9600 4800 2400 1200
13. Windows 2000 clients click Start gt Settings gt Printers For Windows XP Professional clients click Start gt Settings gt Printers and Faxes For Windows XP Home Edition clients click Start gt Printers and Faxes 2 For Windows 2000 double click the Add Printer icon then click Next For Windows XP click Add a printer in the Printer Tasks menu and click Next Printers and Faxes File Edit view Favorites Tools Help 2 gt B pO Search j gt gt Folders Fiz Documents Status Comments Ready E Add a printer 5 See what s printing E Select printing a Pause printing Share this printer Rename this printer XK Delete this printer Q Set printer properties 52 Using the Printer Software 3 Select Network printer for Windows 2000 or A network printer or a printer attached to another computer for Windows XP then click Next 4 For Windows 2000 select Type the printer name or click Next to browse for a printer then click Next Add Printer Wizard j Locale Your Printer How do you want lo locale your parte Ifyou don t know the name of the printer you can browse for one on the network What do you want to do Type the painter name oe click Next to browne for a printer Name I Connect to printer on the intesnet ot on your intranet URL Note You can also type the shared printer s name or network path in the Name box such as t
14. and Troubleshooting Using the error indicators If your printer stops working and one or more control panel lights are on or flashing or the printer beeps use the following table to diagnose and fix the problem If you cannot fix your problem using this table go to the next section Panel light Beep Problem state pattern Solution Pause The printer is paused Press the Pause button to resume printing ecco Paper from another paper source is currently in the paper path Move the paper release lever to the correct position and press the Load Eject button to clear the paper from the paper path Then set the lever to the position you want to use Press the Pause button to turn off the Pause light if necessary Paper Out ecco No paper is loaded in the selected paper Pause source Load paper in the printer Then press the Pause button to turn off the Pause light if necessary ecco The paper is not loaded correctly Remove your paper and reload it Then press the Pause button to turn off the Pause light if necessary ecco Paper is jammed in the printer Turn off the printer and open the printer cover tear off the paper supply and turn the paper feed knob to eject the remaining paper Maintenance and Troubleshooting 77 Panel light state Beep pattern Problem Solution Paper Out Pause Con
15. by pulling the blue lock levers forward 12 Paper Handling Slide the left sprocket so the pins are aligned with the 0 mark on the printer scale which is beneath the tractor Push the lock lever back to lock it in place Then slide the right sprocket to match the width of your paper but do not lock it Move the paper support so it is midway between the sprockets O mark Stack your continuous paper behind the printer Make sure there are no obstructions between the paper and the printer and that the paper is aligned squarely with the printer so it will feed in straight Make sure your paper has a clean straight leading edge Then open the sprocket covers and fit the first holes of the paper over the sprocket pins Close the covers Slide the right sprocket to remove any slack in the paper and lock it in place Paper Handling 13 10 11 12 13 To separate the incoming paper from the printed paper attach the paper guide by holding it horizontally and fitting its notches over the printer s mounting posts as shown below Then slide the paper guide toward the front of the printer until you feel it click Replace the printer cover and close it Turn on the printer When using the push tractor it is a good idea to turn on the Auto tear off feature in Default Setting mode See page 67 Press the LF FF button to feed the paper to the loading position When the printer receives data it begins pr
16. computers 49 to 56 Continuous paper loading 11 to 14 19 to 21 printing on 11 to 26 specifications 117 Control codes 122 to 124 Control panel 109 buttons 63 to 66 lights 63 to 66 77 to 78 using 63 to 73 Custom paper size 40 Cut sheet feeder 88 98 to 101 112 D Data length 67 71 Default Setting mode 67 to 73 Default settings changing 67 to 73 restoring 73 E Edge guides 109 Electronic specifications 113 to 114 Envelopes 29 to 30 32 117 Environmental specifications 115 EPSON help 96 to 97 EPSON Status Monitor 3 33 41 to 44 59 to 61 Error lights 77 to 78 ESC P 33 122 to 124 F Feeding method 112 Fonts built in 65 to 66 113 to 114 126 Index H Help EPSON 96 to 97 High speed draft 67 70 Hot parts caution symbol 7 I I F mode 67 70 IBM character table 68 72 Interface setting 67 70 International character set 68 71 114 Internet technical support 96 L Labels 29 to 32 118 Lights control panel 63 to 66 77 to 78 Line spacing 111 Loading paper envelopes 29 to 30 32 labels 29 to 32 multipart forms 29 to 31 on the pull tractor 19 to 21 on the push tractor 11 to 14 single sheets 26 to 28 M Manual feed wait time 68 71 Micro Adjust mode 22 to 23 64 to 65 Multipart forms 29 to 31 116 N Network 45 to 58 O Options problems 87 to 89 purchasing 97 using 98 to 108 P Packet mode 67 71 Page length for tractor
17. ll need to install the printer driver from the CD ROM See page 57 54 Using the Printer Software 6 For Windows 2000 select whether to use the printer as the default printer then click OK For Windows XP if another driver is already installed select whether to use the printer as the default printer then click OK 7 Check the settings then click Finish Add Printer Wizard Completing the Add Printer Wizard You have successluly completed the Add Printer Wizard You specified the following printer settings Name OOOH Defauk Yes Location Correnert To close this wizard click Finish aa Windows NT 4 0 Follow the steps below to set up Windows NT 4 0 clients Note You can install the driver of the shared printer if you have Power Users or more powerful access rights even if you are not the Administrator 1 Click Start gt Settings gt Printers 2 Double click the Add Printer icon 3 Select Network printer server then click Next Using the Printer Software 55 4 Click the icon of the computer or server that is connected to the shared printer and the name of the shared printer Then click OK Printer wworKkenccoox Cancel Shared Printers F Expand by Defauk Hep Ha EpsonPeripheralNetwork 3A Miciosolt Windows Network SERVER2 Status Documents Waiting Note T You can also type the name of the computer that is locally connected to the shared p
18. match the guides are too far apart width of your paper The paper may be old or Use only new clean sheets of paper creased There may be too much paper in the stacker Remove some sheets You may not be using the right type of paper for the cut sheet feeder For example your paper may be too heavy or too light Make sure your paper meets the requirements of your printer and cut sheet feeder See page 115 for paper specifications One page of printing has spread to two pages Cause What to do Your application software settings may be incorrect Check that the page length setting and lines per page setting in your application software are correct 88 Maintenance and Troubleshooting Switching between the cut sheet feeder and the push tractor does not work properly The desired paper type does not load Cause What to do The paper release lever may not be in the proper position Pull the lever forward to load continuous paper or push the lever back to load single sheets Using the pull tractor with the push tractor continuous paper does not feed properly Paper is feeding crooked or jams Cause What to do The pull tractor and push tractor sprockets are not aligned correctly When using both tractors make sure that the sprockets on both are positioned evenly The paper may have too Adjust the position of the sprock
19. network Setting up the clients This section describes how to install the printer driver on the client computers by accessing the shared printer on a network Follow the instructions for your operating system 1 Windows 98 or Me see page 50 _1 Windows 2000 or XP see page 52 1 Windows NT 4 0 see page 55 Using the Printer Software 49 Note D This section describes how to access the shared printer on a standard network system using the server Microsoft workgroup If you cannot access the shared printer due to the network system ask your network administrator for assistance D This section describes how to install the printer driver by accessing the shared printer from the Printers folder You can also access the shared printer from Network Neighborhood or My Network on the Windows desktop D Ifyou want to be able to use Status Monitor 3 on the clients you need to install both the printer driver and Status Monitor 3 on each client from the CD ROM Windows 98 or Me Follow these steps to set up Windows 98 or Me clients 1 Click Start gt Settings gt Printers 2 Double click the Add Printer icon then click Next 3 Select Network printer then click Next 4 Click Browse Note You can also type the name of the computer that is locally connected to the shared printer the shared printer s name in the Network path or queue name 50 Using the Printer Software 5 Click the computer or se
20. next page Because the margin settings in most applications override margin settings made from the control panel you should use this setting only if you cannot set your top and bottom margins using your application 68 Using the Control Panel Auto tear off When Auto tear off is on and you are using continuous paper with the push tractor the printer automatically advances the paper perforation to the tear off position where you can easily tear off the printed pages When the printer receives the next print job it automatically moves the unused paper back to the top of form position and starts printing so you can use all of the next page When Auto tear off is off you need to move the perforation to the tear off position by pressing the control panel button See Using the Tear Off button on page 24 for more information Auto line feed When auto line feed is on the printer accompanies each carriage return CR code received with a line feed code and the print position moves to the next line If the printer adds an extra line after every carriage return select Off Print direction You can select bidirectional printing Bi D or unidirectional printing Uni D Printing is normally bidirectional because it is faster Unidirectional printing however allows for precise vertical printing alignment which is useful for printing graphics Software When you select ESC P the printer operates in the EPSON ESC P m
21. of paper Loads continuous paper from the standby position Feeds continuous paper backward to the standby position In Micro Adjust mode adjust the top of form and tear off position 5 Pause button Stops printing temporarily and resumes printing when pressed again When held down for three seconds turns on Micro Adjust mode To turn it off press it again 64 Using the Control Panel 6 Paper Out light 1 On when no paper is loaded in the selected paper source or when paper is not loaded correctly 1 Flashes when paper has not been fully ejected or a paper jam has occurred 7 Pause light 1 On when the printer is paused D Flashes when the printer is in Micro Adjust mode 1 Flashes when the print head has overheated Selecting a built in font Usually you use your software application to select the font you want to use in a document However you can also select one of these built in fonts using the buttons on the printer s control panel a Draft 1 Draft Condensed m Roman 1 Roman Condensed LJ Sans Serif 1 Sans Serif Condensed Using the Control Panel 65 Follow these steps to use the control panel to select a built in font 1 Make sure the printer is on but not printing If it is wait until it stops 2 Hold down the Pause button for three seconds to enter Micro Adjust mode The Pause light begins to flash and the two Tear Off Font lights show the current font selection 3
22. paper is loaded and the printer is off 72 Using the Control Panel 2 Hold down the Tear Off Font button and then turn on the printer The printer enters Default Setting mode and prints instructions for selecting the language The current language is indicated by which control panel lights are on For English only the Pause light is on 3 If you want a different language press the LF FF button until the lights show the language you want 4 Press the Tear Off Font button to print a list of all the current settings 5 If the settings are all correct turn off the printer to exit Default Setting mode If you want to change any settings go to step 6 6 Press the Tear Off Font button The printer prints instructions for changing the settings 7 Press the LF FF button to scroll through the options for the selected setting until you see the one you want Then press the Tear Off Font button to select the next setting you want to change 8 When you finish making settings turn off the printer to exit Default Setting mode Your new settings remain in effect until you change them again or reset the printer s defaults Restoring the printer s default settings If you want to restore all the factory default settings turn off the printer Then hold down the Load Eject LF FF and Pause buttons while you turn on the printer Using the Control Panel 73 Chapter 4 Maintenance and Troubleshooting
23. remove any slack in the paper and then lock it in place Note Remove any remaining slack by gently pulling the paper from the back 20 Paper Handling 11 12 13 14 15 To separate the incoming paper from the printed paper attach the paper guide Hold it horizontally and fit its notches over the printer s mounting posts Then slide the paper guide toward the back of the printer until you feel it click Turn the paper feed knob to adjust the paper position The perforation between pages should be just above the print head Replace the printer cover but leave it open Turn on the printer Set the Auto tear off feature in the Default Setting mode to Off otherwise the paper may jam See page 67 for more information When the printer receives data it begins printing automatically If you want to change the position where printing begins on the page press the LF FF button to advance the page to the next top of form position and then see the next section to adjust the loading position To eject the paper tear off the paper entering the printer then press the LF FF button to feed the paper forward Paper Handling 21 Adjusting the top of form position The top of form position is the position on the page where the printer starts printing If your printing appears too high or too low on the page you can use the Micro Adjust mode to adjust the top of form position Caution Never use the p
24. sure the printer is turned off and skip to step 6 1 Turn off the printer 2 Remove the printer cover and the paper guide 3 Remove the paper tension unit by gently squeezing the lock tabs and pulling it out of the printer 4 Pull the paper release lever forward to the continuous paper position Paper Handling 17 5 To remove the tractor from the push position gently squeeze the lock tabs on both sides and then rotate the tractor up to pull it away from the printer 6 Lower the tractor onto the mounting slots at the top of the printer as shown below and tilt it back until you feel it lock into place 18 Paper Handling 7 Unlock the sprockets by pulling the blue lock levers forward 8 Feed the paper into the rear paper slot as shown below and pull it up Position the paper using the scale on the printer as a guide Printing starts to the right of the position marked O under the paper now Paper Handling 19 9 Slide the left sprocket so its pins are aligned with the holes in the paper and push the blue lock lever to lock the sprocket in place Then slide the right sprocket to match the width of your paper but do not lock it Move the paper supports midway between the two sprockets 10 Make sure your paper has a clean straight leading edge Open the sprocket covers Fit the first holes of the paper over the sprocket pins and then close the sprocket covers Slide the right sprocket to
25. temperature and humidity conditions Make sure the printing stays entirely within the printable area The print head must not go past the left or right edge of the envelope or other thick paper It s a good idea to print a test page using a normal single sheet of paper before you print on envelopes 32 Paper Handling Chapter 2 Using the Printer Software The Epson software includes the printer driver software and EPSON Status Monitor 3 The printer driver allows your computer to control the printer and enables your Windows software applications to take full advantage of the printer s capabilities Status Monitor 3 lets you monitor the status of your printer alerts you when errors occur and provides you with troubleshooting tips It is automatically installed when you install the printer driver Note D Before proceeding make sure you have installed the printer software on your computer as described in the User s Guide 1 Make sure the software setting is set to ESC P The printer driver software and EPSON Status Monitor 3 can function only in ESC P mode See page 67 for more information 1 Windows NT does not support the USB interface Using the Printer Software 33 Accessing the Printer Driver You can access the printer driver from your Windows applications or from the Start menu T When you access the printer driver from a Windows application any settings you make apply only to the ap
26. to the tear off position whenever it receives a full page of data or a form feed command followed by no more data 24 Paper Handling Adjusting the tear off position If your paper s perforation is not aligned with the tear off edge you can use the Micro Adjust mode to move the perforation to the tear off position Follow these steps 1 Make sure the Tear Off Font lights are flashing You may need to press the Tear Off Font button to advance the paper to the tear off position Open the printer cover Hold down the Pause button for about three seconds The printer beeps and the Pause light begins to flash as the printer enters Micro Adjust mode Press the LF FF button to feed the paper backward or press the Load Eject button to feed the paper forward until the paper perforation is aligned with the tear off edge on the paper tension unit Tear off edge Note The printer has a minimum and a maximum tear off position If you try to adjust the tear off position beyond these limits the printer beeps and stops moving the paper Paper Handling 25 5 After you set the tear off position press the Pause button to exit Micro Adjust mode 6 Tear off the printed pages When you resume printing the printer automatically feeds the paper back to the top of form position and begins printing Note Your tear off position setting remains in effect until you change it even if you turn off the pr
27. turn off the printer Maintenance and Troubleshooting 95 Where To Get Help If your Epson printer is not operating properly and you cannot solve the problem using the troubleshooting information see the support information below Internet support Visit Epson s support website at http support epson com and select your printer for solutions to common problems You can download drivers and documentation get FAQs and troubleshooting advice or e mail Epson with your questions Speak to a support representative Before you call for support please have the following information ready m m Product name Epson LX 300 I1 Product serial number located on the back of the printer Proof of purchase such as a store receipt and date of purchase Computer configuration Description of the problem 96 Maintenance and Troubleshooting Then call LY U S 562 276 4322 6 AM to 6 PM Pacific Time Monday through Friday LI Canada 905 709 2170 6 AM to 6 PM Pacific Time Monday through Friday Toll or long distance charges may apply Purchase supplies and accessories You can purchase ribbon cartridges and other accessories from an Epson authorized reseller To find the nearest reseller call 800 GO EPSON 800 463 7766 Or you can purchase online at www epsonstore com U S sales or www epson ca Canada sales Maintenance and Troubleshooting 97 Chapter 5 Options and Consumables
28. ESC P control codes and IBM 2380 Plus emulation control codes listed below EPSON ESC P control codes Selecting an Epson ESC P printer in your software allows you to use advanced fonts and graphics General operation ESC ESC U ESC EM Paper feeding FF LF ESC 0 ESC 1 ESC 2 ESC 3 ESC A CR Page format ESC C ESC C ESC C 0 ESC Q ESC 1 ESC c ESC N ESCO ESC U Print position motion ESC ESC ESC D HT ESC B VT ESC J Font selection ESC k ESC x ESC y ESC P ESC M ESC g ESC p ESC 4 ESC 5 ESC E ESC F ESC Font enhancement ESC W DC4 SO DC2 SI ESC w ESC G ESC H ESC T ESC S ESC 122 Product Information Spacing ESC Space Character handling ESC t ESC t ESC R ESC ESC amp ESC ESC I ESC 6 ESC 7 Bit image ESC K ESC L ESC Y ESC Z ESC ESC Bar code ESC B IBM 2380 Plus emulation control codes This printer emulates the IBM Proprinter using the commands below For detailed information see the IBM 2380 Plus reference manual General operation NUL DC3 ESC j BEL CAN DC1 ESC Q ESC K ESC U ESC F Paper feeding FF LF ESC 5 ESC A ESC 0 ESC 1 ESC 2 ESC 3 CR ESC Page format ESC C ESC CO ESC X ESC N ESC O ESC 4 Product Information 123 Print position motion ESC d ESC R ESC D HT ESC B VT ESC J Font selection DC2 ESC P ESC ESC E ESC F ESC I ESC d ESC I Font enhancement DC4 SO
29. ESC SO ESC W ESC SI ESC SI ESC G ESC H ESC T ESC S ESC ESC _ Spacing BS SP Character handling ESC 6 ESC 7 ESC T ESC ESC Bit image ESC K ESC L ESC Y ESC Z Bar code ESC f ESC p Download ESC only Draft mode Product Information Standards and approvals Safety approvals 120 V version Safety standards UL60950 CSA60950 EMI FCC part 15 subpart B Class B CAN CSA CEI IEC CISPR22 class B 230 V version Safety standards EN60950 EMI AS NZS CISPR22 class B EMC EN55022 class B EN61000 3 2 EN61000 3 3 EN55024 CE marking 230 V version Low Voltage Directive 73 23 EEC EN60950 EMC Directive 89 336 EEC EN55022 class B EN61000 3 2 EN61000 3 3 EN55024 Product Information 125 Index A Accessing printer driver 34 to 37 Accessories 97 Accoustic noise 112 Additional tractor 98 102 to 103 112 Adjusting paper thickness lever 29 to 30 tear off position 25 to 26 top of form position 22 to 23 Auto CR 68 72 I F wait time 67 70 line feed 67 69 tear off 14 24 67 69 B Baud rate 67 70 Bidirectional mode 67 71 printing 69 Built in fonts 65 to 66 113 to 114 Buttons control panel 63 to 66 Buzzer 68 72 C Canceling printing 58 to 59 Changing default settings 67 to 73 printer driver settings 38 to 39 Character sets international 114 table 68 71 114 Cleaning printer 74 to 75 Clearing paper jam 93 to 94 Client
30. EXCEED YOUR VISION 9 pin Dot Matrix Printer LX 300 D Reference Guide All rights reserved No part of this publication may be reproduced stored in a retrieval system or transmitted in any form or by any means electronic mechanical photocopying recording or otherwise without the prior written permission of Seiko Epson Corporation The information contained herein is designed only for use with this Epson printer Epson is not responsible for any use of this information as applied to other printers Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages losses costs or expenses incurred by the purchaser or third parties as a result of accident misuse or abuse of this product or unauthorized modifications repairs or alterations to this product or excluding the U S failure to strictly comply with Seiko Epson Corporation s operating and maintenance instructions Seiko Epson Corporation shall not be liable for any damages or problems arising from the use of any options or any consumable products other than those designated as Original Epson Products or Epson Approved Products by Seiko Epson Corporation Epson and Epson ESC P are registered trademarks and Exceed Your Vision is a trademark of Seiko Epson Corporation Epson Store is a service mark of Epson America Inc General Notice Other product names used herein are for identification purposes on
31. Management Utility Device Settings General Sharing Pots Advanced o lt A EPSON Lx 300 Il ESC P As a security measure Windows Ai disabled remote access to this computer However you access and safely share printers by running the i id If you understand the security risks but want to share printers without running the wizard click here In either case follow the on screen instructions 3 In Windows 2000 select Shared as In Windows NT select Shared Then type the name in the Share name box and click 2x Color Management Utility Security Device Settings General Sharing Ports Advanced E EPSON LX 300 Il ESC P C Not shared 48 Using the Printer Software In Windows XP select Share this printer then type the name in the Share name box and click OK amp EPSON LX 300 II ESC P Properties Color Management Utility Device Settings General Sharing Ports Advanced lg You can share this printer with other users on your network To za enable sharing for this printer click Share this printer If you share this printer Windows Firewall will be configured to allow this printer to be shared with other computers on the network Do not share this printer Share this printer Share name EPSONLX Note Do not use spaces or hyphens for the share name Follow the instructions on page 49 to set up the client computers so they can use the printer on a
32. abel If you are not sure of the power supply specifications in your area contact your local power company or consult your Epson reseller Connect all equipment to properly grounded electrical outlets Avoid using outlets on the same circuit as photocopiers or air control systems that regularly switch on and off Do not use a damaged or frayed power cord The power cord should be placed to avoid abrasions cuts fraying crimping kinking and other damage If you use an extension cord with the printer make sure the total ampere rating of all devices plugged into the extension cord does not exceed the cord s ampere rating Also make sure the total ampere of all devices plugged into the electrical outlet does not exceed the electrical outlet s ampere rating Use only the power cord that comes with this product Use of another cord may result in fire or electric shock Introduction When operating the printer Adjust only those controls that are covered in the user documentation Improper adjustment of other controls may result in damage requiring extensive repair by a qualified technician Whenever you turn off the printer wait at least five seconds before turning it back on otherwise you may damage it Do not turn off the printer while it is printing the self test Always press the Pause button to stop printing and then turn off the printer Do not reconnect the power cord to an electrical outlet that h
33. and select the Utility menu 2 Click the Monitoring Preferences button You see the Monitoring Preferences window Monitoring Preferences EPSON LX 300 II FX r Select Notification Screen Notification Eror Communication Error Default Select Shortcut Icon ia I Shortcut Icon Example o KE Double clicking the Shortcut Icon opens the Printer Status Window F Receive error notification for shared printers I Allow monitoring of shared printers Cancel Help Using the Printer Software 3 The following settings are available Setting Explanation Select Notification Click on the Error and Communication Error check boxes to turn notification on or off Select Shortcut Icon The selected icon is displayed on the taskbar shown in the example box Click the Shortcut Icon check box for easy access to the Monitoring Preferences window Receive error When this box is checked you ll receive notification for notification of an error on a shared printer shared printers Allows monitoring When this box is checked a shared printer can of shared printers be monitored by other PCs Note Click the Default button to restore all items to their default settings Accessing EPSON Status Monitor 3 Do either of the following to access EPSON Status Monitor 3 1 Double click the printer shortcut icon on the taskbar To add a shortcut icon go to the Utility menu and follow the i
34. aper feed knob to adjust the top of form position this may damage the printer or cause it to lose the top of form position 1 Make sure the printer is turned on and paper is loaded 2 Remove the printer cover 3 Hold down the Pause button for about three seconds The printer beeps and the Pause light starts flashing as the printer enters Micro Adjust mode 4 Press the LF FF button to move the top of form position higher on the page or press the Load Eject button to move the top of form position lower on the page 22 Paper Handling Note D The printer has a minimum and a maximum top of form position If you try to adjust it beyond these limits the printer beeps and stops moving the paper D When the paper reaches the default top of form position the printer beeps and stops moving the paper briefly You can use the default position as a reference point when adjusting the top of form position 5 After you set the top of form position press the Pause button to exit Micro Adjust mode Note D Your top of form position setting remains in effect until you change it even if you turn off the printer 1 The top margin setting made in some software applications overrides the top of form position setting you make with the Micro Adjust feature If necessary adjust the top of form position in your software If you want to restore the printer s default top of form position you can reset the pr
35. aper is not crooked or wrinkled and then lock the sprockets in place 13 Replace the printer cover and the paper guide Options and Consumables 103 Roll Paper Holder The optional roll paper holder 8310 allows you to use your printer with 8 5 inch 216 mm roll paper Follow these steps to install and use the roll paper holder 1 Turn off the printer and remove the paper guide 2 Position the roll paper holder beneath the printer as shown below Fit the two holes in the base onto the two positioning pegs on the bottom of the printer Caution Be careful to avoid dropping the roll paper holder when lifting the printer Only the printer s weight holds it in place 3 Push the paper release lever to the single sheet position 4 Cut the leading edge of the roll paper straight across Slide the roll paper holder shaft through the center of the roll 104 Options and Consumables 5 Set the shaft and paper roll onto the roll paper holder Orient the roll so that paper feeds from the bottom of the roll Then turn on the printer 6 Bring the leading edge of the paper up over the paper path guide for single sheets and insert it into the printer path for single sheets until you feel resistance 7 Install the paper guide Slide the left edge guide to the center until it stops at the guide mark Then slide the right edge guide to the opposite guide mark Replacing the Ribbon Cartridge When printing b
36. as the wrong voltage for your printer Never replace the print head yourself you may damage the printer Also other parts of the printer must be checked when the print head is replaced You may need to move the print head by hand to replace the ribbon cartridge If you have just used the printer the print head may be hot let it cool before touching it When handling paper a Because labels are sensitive to temperature and humidity use them only under these normal operating conditions Temperature 59 to 77 F 15 to 25 C Humidity 30 to 60 RH Do not leave labels in the printer between jobs they may curl around the platen and jam when you resume printing Do not load paper that is curled or has been folded Introduction 9 When maintaining the printer m Unplug the printer before cleaning it and always clean it with a damp cloth only Do not spill liquid onto the printer Except as specifically explained in this manual do not attempt to service the printer yourself Unplug the printer and refer servicing to qualified service personnel under the following conditions i If the power cord or plug is damaged ii If liquid has entered the printer iii If the printer has been dropped or the cabinet damaged iv If the printer does not operate normally or exhibits a distinct change in performance Do not use aerosol blowers which contain flammable gas inside or around this product Doing so may
37. bly caused by the computer the application software or the interface cable If the self test does not work see Where To Get Help on page 96 Note If you are an experienced user or a programmer you can print a hexadecimal dump to isolate communication problems between the printer and computer To print a hex dump turn off the printer Next hold down the Load Eject and LF FF buttons while you turn on the printer Then send data from your computer The printer prints all the codes it receives in hexadecimal format Power Supply Power is not being supplied The lights on the control panel do not come on Cause What to do The power cord may be Check that the power cord is properly unplugged plugged into the electrical outlet The outlet may not be If the electrical outlet is controlled by an operating outside switch or automatic timer use a different outlet Plug another electrical device such as a lamp into the outlet to determine whether the outlet is operating properly Maintenance and Troubleshooting 79 The lights come on briefly and then go off The lights stay off even when the power is turned on again Cause What to do The voltage ratings of the Check that the printer s voltage rating printer and electrical matches the voltage of your electrical outlet may not match outlet If the voltages do not match unplug the printer and contact your dealer immediately Do n
38. cause fire Adjust only those controls that are covered by the operating instructions 10 Introduction Chapter Paper Handling Your printer can handle continuous paper in either the push or the pull position as well as single sheets and special papers such as labels and envelopes For instructions on using continuous paper see the following section To load single sheets see page 26 For information about special paper see page 29 Printing on Continuous Paper You can print on continuous paper using the tractor in either the push or pull position D Use the tractor in the push position if you want to be able to switch between printing on single sheets and continuous paper without removing the paper supply or if you will be tearing off continuous paper sheet by sheet Follow the instructions in the next section The printer comes with the tractor installed in the push position D Use the tractor in the pull position if you will be printing on labels multipart forms or other documents that require a precise print position See Printing with the pull tractor on page 17 for instructions Paper Handling 11 Printing with the push tractor Follow these steps to load continuous paper on the push tractor 1 Turn off the printer 2 Remove the printer cover and the paper guide and pull the paper release lever forward to the continuous paper position 3 Unlock the sprockets on the tractor
39. e Page Order Front to Back Back to Front Pages Per Sheet 1 In Windows 2000 XP or NT you can also click Properties to display the Properties window amp EPSON LX 300 11 ESC P Properties Color Management Utility Device Settings General Sharing Ports Advanced my ga EPSON LX 300 I ESC P Location Comment Modet EPSON LX 300 I ESC P Features Color Yes Paper available Double sided No Letter Staple No Speed Unknown Maximum resolution 240 dpi Printing Preferences Print Lest Page To view a menu click the corresponding tab at the top See Changing the Printer Driver Settings on page 38 for more information Using the Printer Software 37 Changing the Printer Driver Settings The following table shows the printer driver settings Note that not every setting is available in all versions of Windows Setting Explanation Paper Size Select the paper size you want to use If you don t see your paper size use the scroll bar to scroll through the list If your paper size is not included in the list see Defining a custom paper size on page 40 Orientation Select Portrait or Landscape Paper Source Select the paper source you want to use Resolution Select the printing resolution you want The higher the Graphics resolution you select the more detailed your printout Resolution will be However increasing the resolutio
40. e PAUSE light comes on Cause What to do You may have tried to change the paper release lever position while paper remained in the printer Return the paper release lever to the previous position and eject the paper Then change the paper release lever position Options When you use the cuf sheet feeder the paper does not feed properly The paper does not feed Cause What to do The cut sheet feeder may be incorrectly installed Reinstall it as described on page 98 The paper release lever may be in the wrong position Check that the paper release lever is pushed back to the single sheet position You may have loaded too many sheets in the bin Remove some sheets Paper may be jammed near the print head Look for a paper jam The edge guide positions may be incorrect Position the edge guides at the diamond shaped guide marks There may be only one sheet left in the bin Add more paper Maintenance and Troubleshooting 87 Two or more sheets feed at one time Cause What to do You may have loaded too many sheets in the bin Remove some sheets You may not have fanned the stack of paper before loading it into the bin Remove the paper fan the stack to separate the sheets and reload it in the bin The paper feeds in crooked Cause What to do The right and left paper Position the paper guides to
41. e ka O Aone E NE a ai 5 5 76 Using the error indicators pa Gt 4k five eg tade si eka 77 Problems and solutions hei use evo atarg cares cin 79 Clearing a paper jails sig caegoninswtosn aa pada BRA Ra 93 Printing a self tes site0 oct le oho oct oem dane te E 5 Sd 94 Where To Get Help cic rar p e e a tee gA e ued aay 96 Internet support 6 cee eee ee 96 Speak to a support representative 0000 96 Purchase supplies and accessories 00 0000005 97 Chapter 5 Options and Consumables C t sheet POCO GM ai Coating oul glade R headin tually Sundae aly daar al cite 98 Optignal Tr ctor Ga eeo pea ikea tk eat ese aa Ea 102 ROM Paper Holders iJ reuris eatin wuts Ea R EOE o ee nE 104 Replacing the Ribbon Cartridge ss chs geag is es kd 105 Chapter 6 Product Information Printer Ratts cisco hk a5 Sh awhte a a PR ee SR et 109 SPOCiICAHONS es r e e Sa ths eae Aa LOR eee 111 Mechanical seratine Bae sce g Av atone erga ete GAR ac 111 Electronic hi gcse nies Se da ee Sea 113 Flectticall sicce0 25 0 6 G0h ite ot i bakin Raha he eee BRE 115 Environmental 0 0 00 c cece cece eee teen eee 115 PAP OD mae Rb eet hag oe a ate ah eh yn ig taht atl 115 Printable area i iie E e ete eee 119 Paper alonimenta s meen Sea a sees ad 121 Command Lists recreen a aa a eA a aa 122 EPSON ESC P control codes 0000 eee eee eee 122 IBM 2380 Plus emulation control codes 0 123 Standards and approvals
42. ecomes faint you need to replace the ribbon cartridge 8750 Genuine Epson ribbon cartridges are designed and manufactured to work properly with your Epson printer They ensure proper operation and long life of the print head and other printer parts Other products not manufactured by Epson may cause damage to your printer which is not covered by Epson s warranties Options and Consumables 105 Follow these steps to install or replace the ribbon cartridge 1 Make sure the printer is turned off Warning Tf you have just used the printer the print head may be hot let it cool for a few minutes before replacing the ribbon cartridge 2 Open the printer cover to the upright position then pull it up to remove it 3 Make sure the print head is in the middle of the printer If not make sure it is not hot then use your hand to slide it to the middle 4 Remove the used ribbon cartridge from the printer 5 Remove the new ribbon cartridge from its package and turn the ribbon tightening knob in the direction of the arrow to remove any slack from the ribbon so it is easier to install 106 Options and Consumables 6 Insert the ribbon cartridge into the printer as shown then press both sides of the cartridge firmly to fit the plastic hooks into the printer slots 7 Usea pointed object such as a ball point pen to guide the ribbon between the print head and ribbon guide Options and Consumables 107 8
43. edge guides until it meets resistance The printer automatically pulls it into the correct printing position When the printer receives data it begins printing If the document is more than one page the printer beeps three times after printing each page Load the next sheet and the printer will continue printing Y Caution Use the paper feed knob on the right side of the printer only to clear paper jams and only when the printer is off Otherwise you may damage the printer or cause it to lose the top of form position 28 Paper Handling Printing on Special Paper With the LX 300 II you can print on a wide variety of special paper types including multipart forms labels and envelopes Caution When printing on multipart forms thicker than normal paper labels or envelopes make sure your application software settings keep the printing entirely within the printable area Printing past the edge of these papers can damage the print head Adjusting the paper thickness lever Before printing on special paper you need to make sure the paper thickness lever is set correctly for the type of paper you re using Follow these steps 1 Lift up or remove the printer cover The paper thickness lever is on the left side of the printer Paper Handling 29 2 The numbers next to the lever indicate the thickness setting Use the table below to select the appropriate paper thickness Paper type Le
44. elopes multipart forms carbon paper or labels in the cut sheet feeder 8 Insert up to 50 sheets of paper along the left paper guide 9 Adjust the position of the right paper guide so that it matches your paper s width Make sure the position of the guide allows the paper to move up and down freely 10 Push the paper set levers back to clamp the paper against the guide rollers 11 Remove the paper supports from the edge guides Insert the two stacker supports supplied with the cut sheet feeder into the holes on the edge guides 100 Options and Consumables 12 Attach the paper guide to the cut sheet feeder as shown below Release tab 13 Slide the left edge guide to the center until it stops at the guide mark Then slide the right edge guide to fit the size of paper you will use Note 1 To remove the paper guide from the cut sheet feeder press both release tabs and pull out the paper guide D Make sure the printer cover is open when you print You can easily switch between continuous paper and cut sheet feeder paper See Switching between continuous paper and single sheets on page 16 for details Note When you print several pages of continuous paper fold the first printed page forward at the perforation after the perforation emerges from below the printer cover This helps the printer feed the printed pages properly and prevents paper jams Options and Consumables 101 Optional Tract
45. en click OK qD Cancel Copy manufacturer s files from v Browse When installing drivers in Windows 2000 or XP Digital Signature is not found may appear Click Yes for Windows 2000 or Continue Anyway for Windows XP and continue installing Using the Printer Software 57 The folder name depends on which operating system is being used Client s OS Folder Name Windows 98 lt Language gt WIN98 Windows Me lt Language gt WINME Windows 2000 or XP lt Language gt WIN2000 Windows NT 4 0 lt Language gt WINNT40 3 Select the name of the printer and click OK Then follow the on screen instructions Note If you also want to install EPSON Status Monitor 3 see page 44 for instructions Canceling Printing If you need to cancel a print job follow these steps 1 Double click the printer icon on the task bar Pate 8 07 PM 2 To cancel printing for a single document choose the document and select Cancel Printing Windows 98 or Me or Cancel Windows 2000 XP or NT on the Document menu 58 Using the Printer Software To cancel printing of all documents select Purge Print Documents Windows 98 or Me or Cancel All Documents Windows 2000 XP or NT on the Printer menu S EPSON LX 300 II ESC P 5 x Printer Document View Help Pause Printing Owner v Set as Default Printing EPSON Ooflpages 2 27 20 PM 3 20 2006 Purge Print Documents P
46. er 98 104 to 105 112 Roll paper specifications 118 S Safety instructions 7 to 10 Self test 94 to 95 Serial interface 67 70 110 Server printer 45 to 49 Sharing printer 45 to 58 Single bin cut sheet feeder 98 to 101 112 Single sheets loading 26 to 28 printing 26 to 28 specifications 116 switching to 16 Skip over perforation 67 to 68 84 Software setting 67 69 Special paper printing on 29 to 32 Specifications control codes 122 to 124 electrical 115 electronic 113 to 114 environmental 115 mechanical 111 to 112 paper 115 to 121 printer 111 to 124 standards and approvals 125 Status Monitor 3 33 41 to 44 59 to 61 Support technical 96 to 97 Switching paper source 16 T Tear off button 23 to 25 edge 15 23 to 26 position 23 to 26 63 to 64 Technical support 96 to 97 Thick paper printing on 29 to 30 Top of form position 22 to 23 64 Tractor 11 to 16 installing 18 location 110 optional 98 102 to 103 pull 17 to 21 removing 17 to 18 Transporting printer 75 to 76 Troubleshooting 76 to 95 128 Index U Unidirectional Uni d printing 69 Uninstalling printer software 59 to 61 USB device driver 61 to 62 USB cable 93 cable holder 110 device driver uninstalling 61 to 62 interface 67 70 110 problems 90 to 93 Z Zero slash 67 69 Index 129
47. er guide and when it is fed If the paper feeds before you can adjust its position to your satisfaction you can increase the wait time Using the Control Panel 71 Buzzer beeper The printer beeps when an error occurs See Using the error indicators on page 77 for more information on printer errors If you do not want the printer to beep when an error occurs turn this setting off Auto CR carriage return This setting is available only in IBM 2380 Plus emulation mode When Auto CR is on each line feed LF code or ESC J code is accompanied by a carriage return code This moves the print position to the beginning of the next line IBM character table This setting is available only in IBM 2380 Plus emulation mode When you select Table 1 hex codes 80H to 90H of the character tables are used for the control codes When you select Table 2 hex codes 80H to 90H are used for characters Using Default Setting mode Follow the steps below to enter Default Setting mode and change the printer s default settings Note Q To print the language selection instructions and Default Setting mode instructions you need five sheets of A4 or letter size paper or five pages of continuous paper that is at least 11 inches 279 mm long and 8 27 inches 210 mm wide D Ifyou use single sheets without an optional cut sheet feeder you need to insert a new sheet of paper each time the printer ejects a printed sheet 1 Make sure
48. erface cable If the self test does not print properly there is a problem with the printer See Problems and solutions on page 79 for possible causes and solutions to the problem You can print the self test using either single sheets or continuous paper Be sure to use paper that is at least 8 25 inches 210 mm wide to run the self test otherwise the print head prints directly on the platen 94 Maintenance and Troubleshooting Follow these steps to perform a self test 1 Turn off the printer and load continuous or single sheet paper in the printer Set the paper release lever to the correct position W Caution Whenever you turn off the printer wait at least five seconds before turning it back on otherwise you may damage the printer While holding down the LF FF button or Load Eject button turn on the printer The self test is printed in Draft characters when the LF FF button is held or in NLQ characters when the Load Eject button is held Note To temporarily stop the self test press the Pause button To resume printing press the Pause button again To end the self test press the Pause button to stop printing If paper remains in the printer press the LF FF button to eject the printed page Then turn off the printer 2 Caution Do not turn off the printer while it is printing the self test Always press the Pause button to stop printing and the LF FF button to eject the printed page before you
49. ets to much slack take up any slack along the width of the paper Remove slack lengthwise by rotating the paper feed knob The paper may be caught Make sure that the paper guide is on the edge guides installed over the paper and that the edge guides are positioned correctly Maintenance and Troubleshooting 89 Correcting USB Problems If you are having difficulty using your printer with a USB connection read the information in this section Make sure that your computer is a Windows 98 Me 2000 or XP pre installed model Your computer must be a Windows 98 Me 2000 or XP pre installed model You may not be able to install or run the USB printer driver on a computer that is not equipped with a USB port or that has been upgraded from Windows 95 to Windows 98 Me 2000 or XP Make sure that EPSON USB Printer Devices appears on the Device Manager menu in Windows 98 and Me only If you canceled the plug and play driver installation before the procedure was complete either the USB device driver or the printer driver may be incorrectly installed Follow these steps to check the installation and reinstall the drivers 1 Turn the printer on and plug the USB cable into the printer and the computer 2 Right click the My Computer icon on your desktop then click Properties 3 Click the Device Manager tab 90 Maintenance and Troubleshooting If your drivers are correctly installed EPSON USB Printer Devices shou
50. ff the printer and check for a paper be jammed jam or a ribbon jam The printer may have Let the printer cool Then try to print overheated again If it still does not print correctly see Where To Get Help on page 96 The printer beeps five times and all the lights flash Cause What to do An error has occurred Turn off the printer and turn it on again If the problem persists check for a paper jam or ribbon jam If an error occurs when you switch between single sheets and continuous paper make sure the paper release lever is set correctly Maintenance and Troubleshooting 81 The print is faint or uneven Parts of printed characters are missing at the bottom Cause What to do The ribbon cartridge may See Replacing the Ribbon Cartridge on not be installed properly page 105 The printout is faint Cause What to do The ribbon may be worn Replace the ribbon cartridge as out described on page 105 Dots are missing in printed characters or graphics A line of dots is missing in the printout Cause What to do The print head is Stop printing and contact Epson to have damaged the print head replaced See Where To Get Help on page 96 Dots are missing in random positions Cause What to do Either there is too much Reinstall the ribbon cartridge as slack in the ribbon or the described on page 105 ribbon has come l
51. he name of the computer that is locally connected to the shared printer the shared printer s name For Windows XP select Browse for a printer then click Next Add Printer Wizard Specaly a Printer It you don t know the name or address of the printer pou can search for a printer that meets your needs What printer do you wart to Connect to Correct to this printer or to browse for a pinter select this option and cick Next Name Example server piinter O Correct to a pariter on the Internet or on a home or alice network URL Example http server printers myprintes printer Bah a Cancel Using the Printer Software 53 5 Click the icon of the computer or server that is connected to the shared printer and the name of the shared printer Then click Next Add Printer Wizard Browse For Printer Locate your network printer Printer WORK2 XXXXX Shared printers Note The name of the shared printer may be changed by the computer or server that is connected to the shared printer To check the name of the shared printer ask the network administrator If the printer driver was installed on the client previously you need to select either the new printer driver or the current printer driver when prompted If the operating system on the printer server is Windows 2000 or XP go to the next step If the operating system on the printer server is Windows 98 Me or NT you
52. ht margins are 0 12 inch 3 0 mm For single sheets the maximum paper width is 10 1 inches 257 mm The maximum printable width is 8 0 inches 203 2 mm If the paper size is substantially wider than this the side margins will be wider than the minimum but the printable width does not increase beyond 8 0 inches 203 2 mm C The minimum bottom margin is 0 17 inch 4 2 mm Product Information 119 Continuous paper A The minimum top and bottom margins above and below the perforation are 0 17 inch 4 2 mm each B The minimum left and right margins are 0 51 inch 13 mm each The maximum paper width is 10 0 inches 254 mm The maximum printable width is 8 0 inches 203 2 mm If the paper size is substantially wider than this the side margins will be wider than the minimum but the printable width does not increase beyond 8 0 inches 203 2 mm 120 Product Information Roll paper The minimum top margin is 0 17 inch 4 2 mm B The minimum left margin is 0 12 inch 3 0 mm The minimum right margin is 0 12 inch 3 0 mm The maximum printable width is 8 0 inches 203 2 mm Paper alignment Printing starts at 0 on the scale The unprintable area is to the left of the 0 I o O E 00000 O 4 00000 O ol o 00000 5 9 i 00000 2 O 1 90000 O oes 5 10 5 0 rs ee Product Information 121 Command Lists Your printer supports the Epson
53. ick Epusbun exe 3 Follow the on screen instructions Now see the User s Guide to install the printer driver 62 Using the Printer Software Chapter 3 Using the Control Panel The buttons and lights on the control panel let you LI Adjust line and form feeding I Load and eject paper Ll Select a built in font L Change the printer s default settings Control Panel Buttons and Lights WIS Tear Off Tear Off Load Eject Paper Out 6 Oo o Pause o Draft Draft Condensed m Roman c Roman Condensed Sans Serif W m Sans Serif Condensed Micro Adjust 1 Tear Off Font lights Flash when continuous paper is in the tear off position otherwise the lights indicate the selected font Using the Control Panel 63 2 Tear Off Font button m m m Advances continuous paper to the tear off position Feeds continuous paper backward from the tear off position to the top of form position In Micro Adjust mode selects one of the six built in fonts 3 LF FF button m m Feeds paper line by line when pressed and released Ejects a single sheet or advances continuous paper to the next top of form position when held down In Micro Adjust mode adjusts the top of form and tear off position 4 Load Eject button m m m m Loads a single sheet of paper Ejects a single sheet
54. ing 15 To feed continuous paper backward to the standby position where you can remove the paper first tear off any printed sheets Then press the Load Eject button Open the sprocket covers on the tractor and remove the paper Y Caution Always tear off your printed document before you press the Load Eject button Reverse feeding several pages at a time may cause a paper jam Switching between continuous paper and single sheets If you want to switch to single sheets while continuous paper is loaded in the push tractor position follow these steps 1 Tear off your printed document ga Caution Always tear off your printed document before you press the Load Eject button Reverse feeding several pages at a time may cause a paper jam 2 Press the Load Eject button to feed the paper backward to the standby position 3 Push the paper release lever back to the single sheet position 4 Follow the instructions on page 26 to load single sheets To switch back to continuous paper follow these steps 1 Press the Load Eject button to eject any sheet in the printer 2 Move the paper release lever to the continuous paper position 3 Press the LF FF button to load the paper on the tractor 16 Paper Handling Printing with the pull tractor To load continuous paper using the pull tractor you must move the tractor to the pull tractor position as described below If your tractor is already installed in this position make
55. inter If you want to restore the printer s default tear off position you can reset the printer See page 73 for instructions Printing on Single Sheets You can load single sheets of paper one at a time using the printer s paper guide Before printing on single sheet multipart forms envelopes or other special paper make sure the paper thickness lever is set to the correct position See Printing on Special Paper on page 29 Note D Load only one sheet at a time D To load a stack of single sheet paper use the optional cut sheet feeder See page 98 for more information D For detailed specifications on the types of single sheet paper you can use see page 115 I You can use the paper guide to load single sheet carbonless multipart forms that are fastened at the top by line gluing D Insert multipart forms in the paper guide bound edge first and printable side down 26 Paper Handling Follow these steps to load a single sheet 1 If continuous paper is loaded in the push tractor press the Load Eject button to feed it back to the standby position 2 Push the paper release lever back to the single sheet position and make sure the paper guide is in the upright position as shown below 3 Slide the left edge guide until it locks in place at the guide mark Then adjust the right edge guide to match the width of your paper Paper Handling 27 4 Insert a sheet of paper between the
56. inter See page 73 for instructions Advancing paper to the tear off edge When the push tractor is installed you can use the tear off feature to advance your continuous paper to the printer s tear off edge when you finish printing You can then easily tear off the printed document When you resume printing the printer automatically feeds the paper back to the top of form position so you can save the paper normally lost between documents Paper Handling 23 You can use the tear off feature in two ways T Manually by pressing the printer s Tear Off Font button I Automatically by turning on the Auto tear off function in Default setting mode Using the Tear Off button After the printer finishes printing your document check that the Tear Off Font lights are not flashing Then press the Tear Off Font button The printer advances the paper to the tear off edge Note If the Tear Off Font lights are flashing the paper is in the tear off position If you press the Tear Off Font button again the printer feeds your paper to the next top of form position Advancing paper to the tear off position automatically To automatically advance your printed documents to the tear off position you need to turn on the Auto tear off mode and select the appropriate page length for continuous paper in Default Setting mode For instructions see page 67 When Auto tear off is on the printer automatically advances the paper
57. inting automatically After you finish printing follow the steps in the next section to tear off your printed document If the first printed line on your page appears too high or too low you can change its position using the Micro Adjust feature See Adjusting the top of form position on page 22 Caution Never use the paper feed knob to adjust the top of form position this may damage the printer or cause it to lose the top of form position The next time you print the paper automatically feeds back to the loading position 14 Paper Handling Removing a printed document from the push tractor Follow these steps to remove the printed document 1 Press the Tear Off Font button The Tear Off Font lights start flashing This indicates that your paper is at the current tear off position 2 Open the printer cover and tear off the printed document using the tear off edge on the paper tension unit Note If your paper s perforation is not properly aligned with the tear off edge you can adjust the tear off position using the Micro Adjust feature See Adjusting the tear off position on page 25 Caution Never use the paper feed knob to adjust the tear off position this may damage the printer or cause it to lose the tear off position 3 Close the printer cover When you resume printing the printer automatically feeds the paper back to the top of form position and starts printing Paper Handl
58. l paper holder and cut sheet feeder and explains how to replace the ribbon cartridge m Chapter 6 Product Information contains technical information about the printer For setup instructions and basic information please see the User s Guide Warnings Cautions and Notes W Warnings must be followed carefully to avoid bodily injury 3 Cautions must be observed to avoid damage to your equipment Notes contain important information and useful tips on the operation of your printer Safety Instructions Read all of these safety instructions before using the printer and follow all warnings and instructions marked on the printer Hot parts caution symbol A This symbol is placed on the print head and other parts to indicate that they may be hot Never touch these parts just after the printer has been used Let them cool for a few minutes before touching them Introduction 7 When setting up the printer m Do not place the printer on an unstable surface or near a radiator or heat source Place the printer on a flat stable surface It will not operate properly if it is tilted or placed at an angle Do not place the printer on a soft surface like a bed or a sofa or a small enclosed area as this restricts ventilation Do not block or cover the slots and openings in the printer s cabinet and do not insert objects through the slots Use only the type of power source indicated on the printer s l
59. ld appear on the Device Manager menu System Properties 2 x General Device Manager Hardware Profiles Performance View devices by type View devices by connection Computer 3 CDROM amp Disk drives Display adapters EPSON USB Printer Devices EPSON USB Printer EPUSB1 Sy Floppy disk controllers amp Hard disk controllers F Keyboard 2 Modem m Monitors B Mouse BY Network adapters ay Ports COM amp LPT amp SCSI controllers Sound vn and game controllers E o z Properties ae Refresh Remove Print 0 A a Cancel If EPSON USB Printer Devices does not appear on the Device Manager menu click the plus sign beside Other devices to view the installed devices E P Other devices ap USB Printer E ay Ports COM amp LPT If USB Printer appears under Other devices the USB printer device driver is not installed correctly If EPSON LX 300 II appears the printer driver is not installed correctly Maintenance and Troubleshooting 91 If USB Printer or EPSON LX 300 ll does not appear under Other devices click Refresh or unplug the USB cable from the printer then plug it into the printer again 4 Under Other devices select USB Printer or EPSON LX 300 II and click Remove Then click OK System Properties 2 x General Device Manager Hardware Profiles Performance View devices by type View devices by connection I Computer 4 CDROM
60. lect Off when the printer uses the device fonts or On Graphics when it doesn t use the device fonts Metafile Select whether to use EMF spooling Spooling Paper Order Select whether to print from front to back or back to front Pages Per Sheet Select the number of pages that you want to print on a single sheet of paper Copy Count When you select more than one in the Number of copies box this check box appears and you can select whether to collate the pages of the copies Advanced Select Enable or Disable for the metafile Spooling Printing Features Print Optimizations Select Disable when the printer does not use the device fonts and select Enable when the printer uses the device fonts See Windows Help for more information Using the Printer Software 39 Defining a custom paper size If your paper is not included in the Paper Size drop down list you can add the size to the list For Windows 98 and Me Click Custom or User Defined Size and enter the paper size in the window that appears For Windows 2000 XP and NT 4 0 1 For Windows 2000 or NT click Start gt Settings gt Printers For Windows XP Professional click Start gt Settings gt Printers and Faxes For Windows XP Home Edition click Start gt Printers and Faxes Click the EPSON LX 300 II ESC P icon Select Server Properties from the file menu Select Create a New Form Enter the pa
61. ly and may be trademarks of their respective owners Epson disclaims any and all rights in those marks 2006 Epson America Inc All rights reserved 7 07 OSS Contents Introduction About This Manual seed certs Osta News nanunua renren Cele ey 6 Warnings Cautions and Notes 0000 e ee eee 7 Safety INSMUCHONS east nde Rone aa ater pha Tee Rae 7 Hot parts caution symbol fede ise ees 7 When setting up the printer s lt 5 essa Sap sya eet oe end 8 When operating the printer 00 c cece eee eee 9 When handling paper lt s cs csntreee oesGae ee tas eden 9 When maintaining the printer 00000 e eee eee 10 Chapter 1 Paper Handling Printing on Continuous Paper i ec iaus iad alicia ae the adil 11 Printing with the push tractors 24 se gkiaesids P24 eae Ak sw 12 Printing with the pull tractor 45 S22 cies abe os Ge Sails 17 Adjusting the top of form position 0008 22 Advancing paper to the tear off edge 00 23 Printing on Single Sheets tien fue anuanua nnan G cae aa 26 Printing on Sp cial Papet tsitirate ignadin bees a aia 29 Adjusting the paper thickness lever 00004 29 M ltipartformS ae fan dis obese tok a lalate s tee Nal guild 30 Labels sittin ea Gi cic MINES fad ena ig e y A SE a AM E ti 31 Envelopes schists ak es OS Tieng ta A AR SA 32 Chapter 2 Using the Printer Software Accessing the Printer Driver s 3 3 3s ccccr int
62. me box and click OK Type a Comment and Password if needed EPSON LX 300 I1 ESC P Properties 2 xi Paper Graphics Device Options General Details Color Management Utility Sharing C Not Shared Share Name mn EPSON Comment Password 46 Using the Printer Software Note D Do not use spaces or hyphens for the share name or an error may occur D When sharing the printer be sure to set EPSON Status Monitor 3 so that the shared printer can be monitored on the server See Setting up EPSON Status Monitor 3 on page 42 10 Follow the instructions on page 49 to set up the client computers so they can use the printer on a network Windows 2000 XP or NT 4 0 Follow the steps below to set up the printer server in Windows 2000 XP or NT Note You must access Windows 2000 XP or NT as the Administrators of the local machine 1 In Windows 2000 or NT click Start gt Settings gt Printers In Windows XP Professional click Start gt Settings gt Printers and Faxes In Windows XP Home Edition click Start gt Printers and Faxes 2 Right click your printer icon and click Sharing from the menu Using the Printer Software 47 If you see the following message in Windows XP click either Network Setup Wizard or If you understand the security risks but want to share printers without running the wizard click here amp EPSON LX 300 11 ESC P Properties Color
63. n slows printing Dithering You can leave this option set to Fine which is the default setting or select another dithering pattern for the kind of printout you want Intensity Move the slider to make your printout lighter or darker Print Quality Select a print quality option from the Print quality list Set Hi speed to On to use bidirectional printing which increases the print speed Setting Hi speed to Off selects unidirectional printing mode which is slower but more precise Printing with the default settings uses the settings stored in the printer Halftone Setup Click this button to set the brightness and contrast Halftone Color inout the RGB gamma or make other settings The Adjustment Halftone Color Adjustment window appears For details click the Help button in this window Halftoning Select the type of halftoning to use when printing graphics To let the printer determine the best halftone quality use Auto Select 38 Using the Printer Software Setting Explanation Printer Font Setting Select a character table group to use Standard Expanded and None Bit Image printing When Standard or Expanded is selected the printer uses the device fonts Expanded includes more fonts than Standard When None is selected the printer uses bit map images instead of the device fonts For details on the fonts included in each table see page 113 Print Text as Se
64. n the printer server See Setting up EPSON Status Monitor 3 on page 42 D When you are using a shared printer in Windows 98 or Me on the server double click the Network icon in the Control panel and make sure that the File and printer sharing for Microsoft Networks component is installed Then on the server and clients make sure that the IPX SPX compatible Protocol or the TCP IP Protocol is installed T The printer server and clients should be set on the same network system and they should be under the same network management beforehand Setting up the printer server To set up the printer server follow the steps in the appropriate section below 1 For Windows 98 or Me see the following section 1 For Windows 2000 XP or NT see page 47 Using the Printer Software 45 Windows 98 or Me Follow these steps to set up the printer server in Windows 98 or Me 1 Click Start gt Settings gt Control Panel 2 Double click the Network icon 3 Click the File and Print Sharing button on the Configuration menu 4 Select the want to be able to allow others to print to my printer s check box then click OK 5 Click OK to accept the settings 6 When prompted restart the computer and continue with the settings 7 Select Printers from the Control Panel menu 8 Right click the LX 300 ll icon and select Sharing from the menu 9 Select Shared As type the name in the Share Na
65. ness lever to the correct position for labels See page 29 Choose labels mounted on a continuous backing sheet with sprocket holes designed for tractor use Do not print labels as single sheets because the shiny backing causes the paper to slip slightly Load labels the same way you load ordinary continuous paper See Printing with the pull tractor on page 17 for loading instructions Because labels are especially sensitive to temperature and humidity use them only under normal operating conditions Do not leave labels loaded in the printer between jobs they curl around the platen and may jam when you resume printing Paper Handling 31 To remove the labels from the printer tear off the fresh supply at the back of the printer then press the LF FF button to advance the remaining labels out of the printer Caution Never feed labels backward through the printer they can easily peel off the backing sheet and jam the printer Envelopes You can feed envelopes individually using the paper guide Keep the following tips in mind m Set the paper thickness lever to the proper position See page 29 To load an envelope follow the steps on page 26 for printing a single sheet Insert the wide edge of the envelope into the printer first printable side down When you insert the envelope between the edge guides push it firmly and hold it until it feeds into the printer Use envelopes only under normal
66. nstructions 1 Open the Utility menu and click the EPSON Status Monitor 3 icon You see the following printer status window E EPSON Status Monitor 3 EPSON LX 300 I1 ESC P JX Q Ready a y Ready to print Using the Printer Software 43 Installing EPSON Status Monitor 3 If you need to install Status Monitor 3 you can either download it from Epson s web site or if you have the Printer Software CD ROM you can follow these steps 1 Make sure the printer is off and Windows is running on your computer Insert the Printer Software CD ROM in the CD ROM or DVD drive After a moment you see the EPSON Installation Program screen Close the Installation Program window Open the CD ROM folder and double click the ENGLISH folder Double click STM3 and then STMSETUP EXE Make sure the EPSON LX 300 II icon is selected and click OK The Status Monitor 3 files are installed 44 Using the Printer Software Setting Up Your Printer on a Network If the printer will be shared over a standard Windows network follow the instructions in this section to set up the printer server and client computers The computer that is directly connected to the printer is the printer server and the other computers are the clients which need permission to share the printer with the printer server Note D When sharing the printer be sure to set EPSON Status Monitor 3 so that the shared printer can be monitored o
67. o not lift it by the USB cable holder as the holder may detach and cause the printer to fall Hold the bottom left and right sides of the printer firmly to lift it You need to move the print head by hand to remove the ribbon cartridge If you have just used the printer the print head may be hot let it cool for a few minutes before touching it 1 Remove any paper loaded in the printer Make sure the printer is turned off 2 Unplug the power cord from the electrical outlet then disconnect the interface cable from the printer 3 Remove the paper guide the USB cable holder paper supports and knob Maintenance and Troubleshooting 75 Make sure the tractor that comes with your printer is installed in the push position If an additional pull tractor is installed remove it If any options are installed remove them and pack them in their original boxes Make sure the print head is not hot Then remove the ribbon cartridge Repack the printer and all the other items in their original packing materials and place them in the printer s original box Troubleshooting You can solve most printing problems by checking for the solutions in this section It explains m How to read the control panel lights that indicate errors page 77 Problems and solutions page 79 Clearing paper jams page 93 Printing a self test page 94 Where to get help if you need assistance from Epson page 96 76 Maintenance
68. ode When you select IBM 2380 Plus the printer emulates an IBM printer O slash The zero character has a slash when this feature is turned on It has no slash 0 when it is turned off The slash allows you to easily distinguish between the uppercase letter O and a zero Using the Control Panel 69 High speed draft When you choose On for High speed draft the printer prints up to 300 cps characters per second at 10 cpi characters per inch When you choose Off the printer prints up to 225 cps at 10 cpi I F interface mode The printer comes with three kinds of interfaces parallel serial and USB If your printer is connected to only one computer choose Parallel Serial or USB for the interface mode depending on the interface you use If your printer is connected to two computers using different interfaces select Auto automatic to allow the printer to automatically switch between interfaces depending on which one is receiving data Auto I F interface wait time This setting takes effect only when I F interface mode is set to Auto This setting determines how long the printer waits when it no longer receives data from an interface before it checks whether a print job is being sent through the other interface You can specify 10 seconds or 30 seconds for the auto interface wait time Baud rate Use this option to set the data transfer rate baud for the serial interface The baud rate is measured in bit
69. oose 82 Maintenance and Troubleshooting Printed characters are not what you expected The typestyles or characters you sent with your software did not print Cause What to do The software may not be Check that the software is correctly properly configured configured for your printer The font selected on the control panel does not print Cause What to do Your software may be Check the font setting in your overriding your control application software panel setting The print position is not what you expected Printing starts too high or too low on the page or the bottom part of one page is printed at the top of the next page Cause What to do Your application software Check the margin or top of form settings may be incorrect position setting in your application software Page length does not match the length of the paper Cause What to do The page length setting in Check the page length set by your your application may be application software and adjust it if incorrect necessary Maintenance and Troubleshooting 83 The printer s page length Check the Page length for tractor setting setting may not match the in Default Setting mode See page 68 size of the continuous paper you are using Regular gaps occur in the printout Cause What to do One inch skip over Set skip over perforation to Off in perforation may be set
70. or You can purchase an additional tractor C800301 and improve the performance of continuous paper handling by using two tractors at the same time This is especially useful with continuous pre printed forms and multipart forms Follow these steps to install and load paper on the standard and optional tractor 1 Turn off the printer 2 Remove the printer cover and paper guide 3 Pull the paper release lever forward to the continuous paper position 4 Install the first tractor in the push tractor position 5 Remove the paper tension unit by squeezing its lock tabs gently and pulling it away from the printer 6 Lower the pull tractor into the mounting slots at the top of the printer as shown below until it clicks in place 7 Load continuous paper on the push tractor 102 Options and Consumables 8 Turn on the printer Then hold down the LF FF button to feed one page 9 Release the sprocket lock levers on the pull tractor and adjust the sprockets to match the width of the paper you are using Make sure the sprockets on both tractors are aligned so that the paper is not crooked 10 Open the sprocket covers Fit the holes of the paper over the tractor pins and adjust the sprockets as necessary Close the sprocket covers 11 If there is slack in the paper between the push and pull tractors push in and turn the paper feed knob on the right side of the pull tractor to remove the slack 12 Make sure the p
71. ot reconnect the power cord to an electrical outlet Printing The printer does not print The PAUSE light is off but nothing is printed Cause What to do The software may not be Check that the software is installed installed properly properly for your printer as described in the User s Guide Theinterfacecablemaynot Check both ends of the interface cable match the specifications of Make sure the cable meets both the the printer or computer printer and computer specifications The printer port may not For Windows 98 Me 2000 or NT 4 0 be set correctly click Start gt Settings gt Printers For Windows XP click Start gt Control Panel gt Printers and Faxes or Start gt Printers and Faxes Right click the LX 300 II printer icon and select Properties Then click the Ports or Details tab and select the appropriate port 80 Maintenance and Troubleshooting The Paper Out and Pause lights are on and the printer beeps three times Cause What to do No paper is loaded Load paper in the printer The printer sounds like it is printing but nothing is printed Cause What to do The ribbon cartridge may See Replacing the Ribbon Cartridge on not be installed properly page 105 or the ribbon may be worn out The printer makes a strange noise beeps five times and stops printing abruptly Cause What to do The paper or ribbon may Turn o
72. ower consumption Approx 23 W ISO IEC 10561 letter pattern Environmental Temperature Humidity without condensation without condensation Operation 41 to 95 F 5 to 35 C 10 to 80 RH Storage 22 to 140 F 30 to 60 C O to 85 RH Paper Use recycled paper envelopes labels and single sheet multipart forms only under normal temperature and humidity conditions as follows 1 Temperature 59 to 77 F 15 to 25 C 4 Humidity 30 to 60 RH Do not load paper that has been folded or is damaged wrinkled or curled Product Information 115 Single sheets standard paper guide and cut sheet feeder entry Width Length Thickness Weight Paper guide 3 9 to 10 1 inches 100 to 257 mm Cut sheet feeder 7 2 to 8 5 inches 182 to 216 mm Paper guide 3 9 to 14 3 inches 100 to 364 mm Cut sheet feeder 10 1 to 14 0 inches 257 to 356 mm Paper guide 0 0025 to 0 0055 inch 0 065 to 0 14 mm Cut sheet feeder 0 0028 to 0 0055 inch 0 07 to 0 14 mm Paper guide 14 to 24 Ib 52 to 90 g m Cut sheet feeder 18 to 24 lb 64 to 90 g m Single sheet multipart forms paper guide entry Width Length Copies Thickness Weight Binding 3 9 to 10 1 inches 100 to 257 mm 3 9 to 14 3 inches 100 to 364 mm 1 original up to 4 copies 0 0047 to 0 015 inch 0 12 to 0 39 mm 12 to 15 Ib 40 to 58 g m Line glued at the top or one side of form 116 Product Information Envelo
73. per size in the Measurement fields Click Save Form and then click OK 40 Using the Printer Software Monitoring settings Setting Explanation EPSON Status You can access EPSON Status Monitor 3 when you Monitor 3 click this button To monitor the printer make sure the Monitor the printing status check box is selected Monitoring Click this button to open the Monitoring Preferences Preferences window where you can make settings for EPSON Status Monitor 3 See Setting up EPSON Status Monitor 3 on page 42 for more information Using EPSON Status Monitor 3 EPSON Status Monitor 3 allows you to monitor your printer s status alerts you when printer errors occur and provides troubleshooting instructions when needed It is available when 1 The printer is connected directly to the host computer via the parallel port LPT1 or the USB port and 1 Your system is configured to support bidirectional communication Status Monitor 3 is installed when you install the printer driver as described in the User s Guide When sharing the printer be sure to set Status Monitor 3 so that the shared printer can be monitored on the printer server See Setting up EPSON Status Monitor 3 on page 42 and Setting up the printer server on page 45 Using the Printer Software 41 42 Setting up EPSON Status Monitor 3 Follow these steps to set up Status Monitor 3 1 Open the printer driver
74. pes paper guide entry Size Thickness Weight No 6 6 5 x 3 6 inches 165 x 92 mm No 10 9 5 x 4 1 inches 241 x 105 mm 0 0063 to 0 0205 inch 0 16 to 0 52 mm 12 to 24 lb 45 to 90 g m Continuous paper standard and multipart rear and bottom entry Width Length one page Copies Thickness Weight not multipart Weight one sheet of multipart Binding 4 0 to 10 0 inches 101 6 to 254 mm 4 0 to 22 0 inches 101 6 to 558 8 mm 1 original up to 4 copies 0 0025 to 0 015 inch 0 065 to 0 39 mm Gathering area up to 0 035 inch 0 9 mm 14 to 22 lb 52 to 82 g m 12 to 15 lb 40 to 58 g m Spot glued or crimp bound on both sides Product Information 117 Labels bottom entry Label size Backing sheet width Backing sheet length Backing sheet thickness Total thickness Label weight 15 16 x 2 5 inches 23 8 x 63 5 mm minimum 0 1 inch 2 5 mm corner radius minimum 4 0 to 10 0 inches 101 6 to 254 mm 4 0 to 22 0 inches 101 6 to 558 8 mm 0 0028 to 0 0035 inch 0 07 to 0 09 mm 0 0063 to 0 0075 inch 0 16 to 0 19 mm 17 Ib 64 g m Roll paper rear entry with optional roll paper holder Width Thickness Weight 8 5 inches 216 mm 0 0028 to 0 0035 inch 0 07 to 0 09 mm 14 to 22 lb 52 to 82 g m 118 Product Information Printable area Single sheets and envelopes The minimum top margin is 0 17 inch 4 2 mm B The minimum left and rig
75. plication you are using See From Windows applications on page 34 for more information D When you access the printer driver from the Start menu the printer driver settings you make apply to all your applications See From the Start menu on page 36 for more information Note While many Windows applications override the settings made with the printer driver some do not Check your printer driver settings to make sure they are correct for your document From Windows applications Follow these steps to access the printer driver from a Windows application 1 Select Print or Print Setup from the File menu of your application 34 Using the Printer Software 2 Make sure your printer is selected in the Name drop down list Printer Name EPSON LX 300 Il ESC P X Properties Status Ready Type EPSON LX 300 Il ESC P Where USBOO1 Comment Print Options Copies I Print Comer Crop Marks Number of copies I Print Center Crop Marks I Print Registration Marks I Title 3 Click Printer Setup Properties or Options The button you click depends on your application and you may need to click a combination of these buttons The Properties window appears EPSON LX 300 II ESC P on LPT1 Properties EIE Epson LX 300 Document Properties Paper Graphics Device Options Layout Paper Quality Paper size Letter 81 211 in Orientation B B A B O Landscape Legal A4 A5 B4 IS
76. rinter the shared printer s name in Network path or queue name d The name of the shared printer may be changed by the computer or server that is connected to it To check the name of the shared printer ask the network administrator D If the printer driver was installed on the client previously you need to select the new printer driver or the current printer driver when prompted T If the operating system on the printer server is Windows NT go to the next step If it is not Windows NT go to Installing the printer driver from the CD ROM on page 57 5 Select whether to use the printer as the default printer then click OK 6 Click Finish 56 Using the Printer Software Installing the printer driver from the CD ROM This section describes how to install the printer driver on the clients when the server and clients use different operating systems Note When installing on Windows 2000 XP or NT clients you must access Windows as the Administrator 1 Access the shared printer When you see the prompt click OK and follow the on screen instructions to install the printer driver from the CD ROM Insert the CD ROM When you see the EPSON Installation Program screen click Cancel Then type the appropriate drive and folder names in which the printer driver for clients is located and click OK Install From Disk xi 7 Insert the manufacturer s installation disk into er the drive selected and th
77. roperties Close fi jobs in queue Uninstalling the Printer Software If you need to reinstall or upgrade the printer driver first uninstall the current printer driver Uninstalling the printer driver and EPSON Status Monitor 3 1 Quit all applications 2 Click Start gt Control Panel or Start gt Settings gt Control Panel 3 Double click the Add Remove Programs icon Add Remove Programs Using the Printer Software 59 4 Select EPSON Printer Software and click Add Remove or Change Remove Add Remove Programs Properties Adobe Illustrator 7 0 55 5 On the Printer Model tab select the LX 300 II icon and click OK J EPSON Printer Utility Uninstall 60 Using the Printer Software 6 8 If you need to uninstall Monitored Printers click Yes in the displayed dialog box Note You can uninstall only the Monitored Printers utility of EPSON Status Monitor 3 When the utility is uninstalled you cannot change the setting of Monitored Printers from Status Monitor 3 If you want to uninstall EPSON Status Monitor 3 click Yes in the window that appears Follow the on screen instructions Uninstalling the USB device driver If the printer is connected to your computer with a USB interface cable you also need to uninstall the USB device driver Note m Uninstall the printer driver before uninstalling the USB device driver Once you have uninstalled
78. rver that is connected to the shared printer and the name of the shared printer Then click OK Browse for Printer 2 x Select the network printer that you want to add Note Printers are usually attached to computers gg Network Neighborhood E Entire Network E Server H Work Fy Work 2 a paz epson A Cancel Note The name of the shared printer may be changed by the computer or server it is connected to If you re not sure about the shared printer s name ask the network administrator 6 Click Next If the printer driver was installed on the client previously you need to select the new printer driver or the current printer driver when you are prompted If the operating system on the printer server is Windows 98 or Me go to the next step If the operating system on the printer server is not Windows 98 or Me go to Installing the printer driver from the CD ROM on page 57 7 Check the name of the shared printer and select whether to use it as the default printer Click OK and then follow the on screen instructions Using the Printer Software 51 Note You can change the shared printer s name so that it appears only on the client computer Windows 2000 or XP Follow the steps below to set up clients in Windows 2000 or XP Note You can install the driver of the shared printer if you have Power Users or more powerful access rights even if you are not the Administrator 1 For
79. s Sabir aca rren 34 From Windows applications 06 c cece eee eee 34 From the Start menu 6 3 5 no dice kc thacetnivn pie uksotss a Searing rn 36 Changing the Printer Driver Settings 04 38 Using EPSON Status Monitor 3 0 0 00 c ee eee eee 41 Setting up EPSON Status Monitor 3 000 42 Accessing EPSON Status Monitor 3 00005 43 Installing EPSON Status Monitor 3 00004 44 Setting Up Your Printer on a Network 0004 45 Setting up the printer server ya 64 6 pods eke bk eh dk be es 45 Setting up thechetiie sci ocak Cie e hd ties See ee Gtk 49 Installing the printer driver from the CD ROM 57 Canceling Printing ris iid oan tai tat crc ie es a a Mar ane ON cis Na ot 58 Uninstalling the Printer Software 0 cece eee 59 Uninstalling the printer driver and EPSON Status Monitor 3 ad ea tuk oes daas a ian ae 59 Chapter 3 Using the Control Panel Control Panel Buttons and Lights 0 00 e eee 63 Selecting a built in font oo jean toh hea es 65 Changing the Default Settings 0 000 eee 67 Using Default Setting mode 00 cece eee eee 72 Restoring the printer s default settings 73 Chapter 4 Maintenance and Troubleshooting leaning the Printer Nhe hoes Gah a a a Eh 74 Transporting the Pontetas 2 rus cake iene phe reren 75 Tro bl shooting i eri at
80. s per second bps See your computer manual and software documentation for the proper setting Parity When this option is set to None parity checking is disabled The parity bit if used provides a basic form of error detection See your computer manual and software documentation for the proper setting 70 Using the Control Panel Data length Set the data length of the serial interface to 7 bit or 8 bit See your computer manual and software documentation for the proper setting Parallel I F bidirectional mode The parallel interface bidirectional transfer mode is used when this feature is turned on If bidirectional transfer mode is unnecessary turn this off Packet mode Select Auto for Packet mode to print from Windows applications using the printer driver included in the software CD ROM that comes with the printer Turn off this mode if you encounter connection problems when you are printing from applications based on other operating systems such as DOS Character table You can select among various character tables International character set for Italic table You can select among several international character sets for the Italic character table Each character set contains eight characters that vary depending on the country or language so you can customize the Italic table to suit your printing needs Manual feed wait time This sets the amount of wait time between the time paper is inserted into the pap
81. the USB device driver you cannot access any other Epson printers connected with a USB interface cable Follow these steps to uninstall the USB device driver 1 Follow steps 1 through 3 on page 59 Using the Printer Software 61 2 Select EPSON USB Printer Devices and click Add Remove Add Remove Programs Properties _ x Install Uninstall Windows Setup Startup Disk B To install a new program from a floppy disk or CD ROM Pzd drive click Install ey The following software can be automatically removed by K Windows To remove a program or to modify its installed components select it from the list and click Add Remove Adobe Illustrator 7 0 Adobe Photoshop 5 5 Diamond Multimedia Product Installation amp Removal EPSON Printer Software Microsoft Office 97 Professional Edition ane nt Server for Windows 95 98 CEPS AN USE Printer Devices psonNet Direct Print 2 Tal Intel R PRO Ethernet Adapter and Software Add Remove Note D EPSON USB Printer Devices appears only in Windows 98 or Me when the printer is connected to the computer with a USB interface cable Q Ifthe USB device driver is not installed correctly EPSON USB Printer Devices may not appear In this case you need to run the Epusbun exe file on the CD ROM Insert the Printer Software CD ROM access the CD ROM drive and open the lt Language gt WIN98 or lt Language gt WINME folder Then double cl
82. tinuous paper is not fed back to the standby position Tear off the printed document at the perforation then press the Load Eject button The printer feeds the paper to the standby position Press the Pause button to turn off the Pause light if necessary A single sheet of paper is not fully ejected Press the Load Eject button to eject the sheet Then press the Pause button to turn off the Pause light if necessary Paper is jammed in the printer Clear the paper jam as described on page 93 1 Pause The print head is overheated Wait a few minutes the printer resumes printing automatically once the print head has cooled All the lights on the control panel An unknown printer error has occurred Turn off the printer and leave it off for several minutes then turn on the printer again If the error recurs contact your dealer on flashing eee short series of beeps three beeps eeeee long series of beeps five beeps Note The printer beeps once if you press a control panel button when the corresponding function is not available 78 Maintenance and Troubleshooting Problems and solutions Most problems you may encounter while operating your printer have simple solutions You can check the operation of your printer using the self test See page 94 If the self test works properly the problem is proba
83. using software commands 1 6 inch or programmable in 1 216 inch increments 80 columns at 10 cpi 240 x 144 dpi maximum Product Information 111 Feeding method Feeder Paper feed speed Reliability Dimensions and weight Ribbon Acoustic noise Friction feed rear paper entry Push tractor feed rear paper entry Push and Pull tractor feed rear paper entry Pull tractor feed rear paper entry Rear push tractor Cut sheet feeder optional Pull tractor unit optional Roll paper holder optional Continuous 3 0 inches second 76 mm second Intermittent 63 msec line at 1 6 inch line spacing Total print 12 million lines volume except print head MTBF 6 000 POH 25 duty Print head life 400 million strokes per wire Height 6 26 inches 159 mm Width 14 4 inches 366 mm Depth 10 8 inches 275 mm excluding the knob paper release lever etc Weight approx 9 7 lb 4 4 kg Black ribbon cartridge 8750 Ribbon life 3 million characters Approx 49 db A ISO 7779 pattern 112 Product Information Electronic Interfaces Buffer Built in fonts One standard bidirectional 8 bit parallel interface with IEEE 1284 nibble mode support one EIA 232D serial interface and one USB ver1 1 interface 64 KB Bitmap fonts EPSON Draft 10 12 15 cpi EPSON Roman 10 12 15 cpi proportional EPSON Sans Serif 10 12 15 cpi proportional Bar code fonts EAN 13
84. ver position Standard paper single sheets or continuous 0 Multipart forms 2 sheet 0 3 sheet 4 sheet 2 5 sheet 3 Labels Envelopes 2or4 3 Close the printer cover Multipart forms You can use continuous or single sheet carbonless multipart forms of up to five parts one original plus four copies Follow these guidelines D Set the paper thickness lever to the correct position for your forms See page 29 1 Use continuous multipart forms that are joined only by spot gluing or side crimping Never load continuous multipart forms joined by metal staples tape or continuous gluing m Use single sheet multipart forms that are line glued only at the top Insert the forms glued edge first into the printer 1 Make sure that multipart forms are not wrinkled 30 Paper Handling a If you need to adjust the loading position use your application software or change the loading position as described on page 22 When you use side crimped continuous multipart forms the copies may not align with the original If this happens raise the paper guide For multipart forms you should not print any closer than 0 5 inch 13 mm from either side of the paper For information on the printable area of envelopes see the paper specifications on page 115 Labels To print on labels you must use continuous paper loaded on the pull tractor Keep the following tips in mind m Set the paper thick
85. ware as described in the User s Guide If EPSON USB Printer Devices is not registered in the Add Remove Programs list access the CD ROM and double click epusbun exe in the lt Language gt WINME or lt Language gt WIN98 folder Then follow the on screen instructions Clearing a paper jam If paper becomes jammed in the printer follow these steps to remove it 1 Turn off the printer open or remove the printer cover and remove the paper guide 2 If continuous paper is jammed in the printer tear off the fresh supply at the perforation nearest the paper entry slot Maintenance and Troubleshooting 93 3 Gently remove any paper inside the printer including any torn pieces You can use the knob on the right side of the printer to help feed the paper out Gao Use the paper feed knob to clear paper jams only when the printer is off Otherwise you may damage the printer or change the top of form or tear off position Replace the printer cover and paper guide and turn on the printer Make sure the Paper Out light is not flashing and the Pause light is off Printing a self test Running the printer s self test helps you determine whether the printer or the computer is causing the problem If the self test results are satisfactory the printer is working properly and the problem is probably caused by your printer driver settings application settings computer or interface cable Be sure to use a shielded int

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