Epson 1290 Printer User Manual
Contents
1. 7 Close the printer cover Troubleshooting Online problem solving You can use online problem solving to diagnose and solve most of the problems you may encounter Refer to the appropriate section below For Windows users The Problem Solver provides you with tips to help solve any problems you may encounter when using your printer Depending on your location the Problem Solver may not be accessible In this case you can access Technical Support Web Site instead of the Problem Solver If you encounter a problem access the Problem Solver or Technical Support in one of the following ways LI From the Windows Start menu Click Start point to Programs and then to Epson then click ESP1290 Problem Solver or Technical Support J From Status Monitor 3 Click Technical Support in the Status Monitor 3 dialog box J From your printer software Click Technical Support on the Main menu of the printer software If you access the Problem Solver and cannot solve your problem contact Technical Support for assistance by clicking the Technical Support Web Site link in the Problem Solver 35 For Macintosh users 36 EPSON s Technical Support Web Site provides help with problems that cannot be solved using the troubleshooting information in your printer documentation To access Technical Support insert the CD in the CD ROM drive and open the Install Printer Driver Utility folder in the EPSON folder and then double clic2. Normal Color Controls MicroWeave On High Speed On C Reduce Enlarge K Fitt Pag Lo Margins Folded Booklet MultiPage NG fd Ip C Poste m Watermark None OK Cancel Help _ Cancel To fit your document to the paper size that you will print On To print on both sides of the paper Select the Folded Booklet check box to make single fold booklets To choose between the N up and Poster settings To print a watermark on your document Click here to display help of this dialog box For more information about the Layout menus see your online Reference Guide 25 Printing with Macintosh Printer Software Introduction 26 The printer software which comes with your printer includes a printer driver and printer utilities The printer driver lets you choose from a wide variety of settings to get the best results from your printer The printer utilities help you check the printer and keep it in top operating condition For information on using the printer utilities see Using the Printer Utilities in the online Reference Guide You can also get more information about the printer software by clicking the help icon in any of the dialog boxes in the printer software If you encounter any problems when using the printer software refer to the EPSON Technical Support Web Site To access the web site from the printer software CD ROM insert the CD in the CD ROM drive and open
3. D maintenance button to resume printing On when the paper is jammed Take all of the paper out of the feeder then reload the paper If the light continues to flash turn off the printer and gently pull all of the paper out of the printer Flashing when the black or color ink cartridge is nearly empty On when the black or color ink cartridge is empty Replace the black ink cartridge or color ink cartridge Black TOO7 Standard Capacity TO10 Light Capacity Color TOO9 Stylus Photo 1290 Flashing when the print head moves to the ink cartridge replacement position If the color ink is out the light will flash faster than if the black ink is out 10 Loading Paper Loading Special Paper and Other Media You can print on a wide variety of special media including ink jet paper photo quality glossy film photo paper transparencies index cards and adhesive sheets Loading instructions When loading special media distributed by EPSON read the instruction sheets packed with the media first and keep the following points in mind KA Caution Cleaning sheets packaged with EPSON special media should not be used with this printer The cleaning function performed by these sheets is not necessary with this type of printer and the sheets could jam in the printer Note For more details on using special media see Paper Handling in the online Reference Guide 11 12 J Load the media printable side up in t
4. Fax 8257287 Delhi Phone 6447201 06 Fax 6447205 Chennai Phone 8203940 41 Fax 8272463 Kolkata Phone 2871355 56 Fax 2871357 Hyderabad Phone 6329335 36 Cochin Phone 361638 362677 Fax 352940 Pune Phone 4335460 ext 214 Fax 4330881 Ahmedabad Phone 6407176 77 Help Desk Nine City Help Line 9622 037766 available at Vadadora Bangalore Chennai Hyderabad Cochin Mumbai Pune Delhi and Kolkata 65 For users in the Philippines 66 To obtain technical support as well as other after sales services users are welcome to contact the EPSON Philippines Corporation at the telephone and fax numbers and e mail address below Phone 63 2 813 6567 Fax 63 2 813 6545 E mail customersupport epc epson com ph World Wide Web http www epson com ph Information on product specifications drivers for download Frequently Asked Questions FAQ and E mail Enquiries are available Epson Helpdesk Phone 63 2 813 6567 Our Hotline team can help you with the following over the phone J Sales enquiries and product information J Product usage questions or problems JI Enquiries on repair service and warranty System Requirements Using the online Reference Guide Refer to the appropriate section below for the minimum system requirements necessary to use the online Reference Guide For Windows computers System Microsoft Windows Millennium Edition 98 95 2000 or NT 4 0 CPU Pentium 150MHz processor
5. Visit our Internet home page for a full list of support and warranty services including m n d d L Register your product on line Free access to the latest EPSON software drivers Easy access to frequently asked questions Interactive web based support tool to help you quickly resolve support issues Chat directly with a support technician on line Email Technical Support Support Via Telephone UK 08705 133 640 The Republic of Ireland 01 679 9016 Pre Sales Enquiries Literature Requests and Nearest Dealer Home Page http www epson co uk Email info epson co uk Telephone UK 0800 220 546 Fax The Republic of Ireland 1 800 409 132 UK 01442 227271 The Republic of Ireland 00 44 1442 227 271 55 For users in the Middle East Some of these services may be available in English only http www epson com Select your country from our Internet home page for a full list of support and warranty services including J Register your product on line d Free access to the latest EPSON software drivers J Easy access to frequently asked questions m Interactive web based support tool to help you quickly resolve support issues J Chat directly with a support technician on line J Email Technical Support Technical Support Via Email and Telephone Email epson_support compubase co ae Telephone 971 4 351 7777 Fax 971 4 351 6617 Pre Sales Enquiries Literature Requests and Nearest Dealer Select your c
6. for Windows Me 1486 66 MHz for Windows 98 Pentium or better recommended 1486 25 MHz for Windows 95 and NT 4 0 Pentium or better recommended Pentium 133 MHz for Windows 2000 Memory 16 MB RAM for Windows 98 95 and NT 4 0 32 MB RAM or more recommended 32 MB RAM for Windows Me and 2000 Hard disk space 5 MB fo install the Reference Guide CD ROM drive Double speed quad speed or faster recommended Display 640 x 480 pixel or 800 x 600 pixel resolution with High Color 16 bit or True Color 32 bit setting Browser Web browser Microsoft Internet Explorer 4 0 or later recommended 67 For Macintosh computers Mac 05 8 1 8 5 1 8 6 9X 16 MB RAM 32 MB RAM or more recommended Hard disk space 5 MB to install the Reference Guide CD ROM drive Double speed quad speed or faster recommended Display 640 x 480 pixel or 800 x 600 pixel resolution with High Color 16 bit or True Color 32 bit setting Browser Web browser Microsoft Internet Explorer 4 0 or later recommended 68 EPSON OVERSEAS MARKETING LOCATIONS EPSON AMERICA INC 3840 Kilroy Airport Way Long Beach CA 90806 Phone 562 981 3840 Fax 562 290 5220 EPSON DEUTSCHLAND GmbH Zulpicher StraBe 6 40549 Dusseldorf Germany Phone 0211 56030 Fax 0211 5047787 EPSON AUSTRALIA PTY LTD 70 GIBBES STREET CHATSWOOD 2067 NSW Phone 2 9903 9000 Fax 2 9903 9177 EPSON HONG KONG LTD Rooms 4706 10 47 F China Resources Bldg 26 Ha
7. Paper EPSON ColorLife Photo Paper A4 5041560 EPSON ColorLife Photo Paper Letter 5041500 EPSON ColorLife Photo Paper Super A3 Super B 5041561 5041501 Note The availability of special media varies by location 53 Customer Support Technical Support Web Site EPSON s Technical Support Web Site provides help with problems that cannot be solved using the troubleshooting information in your printer documentation If you have a Web browser and can connect to the Internet access that site at http support epson net StylusPhoto1290 Contacting Customer Support 54 If your EPSON product is not operating properly and you cannot solve the problem using the troubleshooting information in your product documentation contact customer support services for assistance If customer support for your area is not listed below contact the dealer where you purchased your product Customer support will be able to help you much more quickly if you give them the following information J Product serial number The serial number label is usually on the back of the product Product model Product software version Click About Version Info or similar button in the product software Brand and model of your computer Your computer operating system name and version Names and versions of the software applications you normally use with your product For users in the United Kingdom and the Republic of Ireland htip www epson co Uk
8. T010 Light Capacity Color TOO9 Wrong cartridge The installed black or color ink cartridge cannot be used by this printer The print head carriage is obstructed by jammed paper or other foreign material and cannot return to the home position Use the appropriate black or color ink cartridge See Replacing Ink Cartridges on page 30 for details Black T007 Standard Capacity TO10 Light Capacity Color TOO9 Carriage error Turn off the printer Open the printer cover and remove any paper from the paper path by hand Then turn the printer back on If the error does not clear contact your dealer Unknown printer error An unknown printer error has occurred on O off flashing Turn off the printer and contact your dealer Maintenance To keep your printer is good working condition use the following utilities included in your printer software To determine which utility to use locate your problem in the list then try the solutions recommended for that problem If you need help accessing the printer software see Printing with Windows on page 22 or Printing with Macintosh on page 26 For more details about maintaining your printer see your online Reference Guide Utility Problem and Solution Nozzie Check The lines images or Make sure that A4 or Letter size text in your printout paper is loaded in the sheet contain gaps or are feeder faint i For Wind
9. our World Wide Web home page at http www epson com hk Electronic Bulletin Board System An electronic bulletin board system BBS is also available to obtain product information and the latest versions of product drivers You can log on to the following number for the BBS service BBS 852 2827 4244 Technical Support Hotline You can also contact our technical staff at the following telephone and fax numbers Phone 852 2585 4399 Fax 852 2827 4383 For users in Malaysia Contacts for information support and services are World Wide Web hitp www epson com my J Information on product specifications drivers for download J Frequently Asked Questions FAQ Sales Enquiries questions through e mail 63 Epson Trading M SDN BHD Head Office Phone 603 56288288 Fax 603 56212088 Epson Helpdesk J Sales enquiries and product information Infoline Phone 603 56288222 J Enquiries on repair services amp warranty product usage and technical support Techline Phone 603 56288333 For users in India Contacts for information support and services are World Wide Web htip www epson co in Information on product specifications drivers for download Frequently Asked Questions FAQ Products Enquiry and Technical Query are available 64 Epson India Head Office Bangalore Phone 5321 266 70 Fax 5581799 5321095 Epson India Regional Offices Mumbai Phone 8261516 17
10. the printer driver click Printing Preferences on the shortcut menu that appears then right click anywhere in the driver If About is displayed in the shortcut menu that appears click it A message box with the words Unidrv Printer Driver appears You must reinstall the printer software as described in the Setup Guide If About is not displayed the printer software has been installed correctly If the Digital Signature Not Found dialog box appears during the installation process click Yes If you click No you will must follow the steps in the Setup Guide to install the printer software again USB driver installation For Windows Me 98 and 2000 users follow the directions below to ensure that the USB driver is installed correctly Note The illustrations used in this section show the procedure for Windows 98 1 Click the Start button point to Settings and click Printers Make sure that the icon for your printer appears in the Printers window Select the icon for your printer then click Properties on the File menu Up Cut Copy Address a Printers File Edit View Go Favorites Help Io G EK Add Printer EPSON Stylus p ri nte rs Photo 1290 42 2 For Windows 98 users click the Details tab and make sure that EPUSBx EPSON Stylus Photo 1290 is displayed in the Print to the following port list box For Windows 2000 users click the Ports tab and make sure that USBxxx EPSON Stylus Photo 1290 is displa
11. you can use any interface cables that meet these specifications See your computer manual for any additional requirements I Parallel Interface Cable shielded C83602 from D SUB 25 pin computer to 36 pin Amphenol 57 Series printer L USB Interface Cable shielded C83623 from Series A 4 pin computer to series B 4 pin printer Note Q The asterisk amp is a substitute for the last digit of the product number which varies by location Q Depending on your geographic location this cable may not be supplied KA Caution Use only interface cables which meet the specifications listed above Using other cables not covered by EPSON warranties may cause the printer to malfunction 47 Consumable products The following ink cartridges and EPSON special media are available for your printer Ink cartridges You can use the following cartridges with your printer Type of ink Product numbers of ink Black ink cartridge Standard Capacity 1007 Light Capacity 1010 Color ink cartridge TOO9 Note The product numbers of ink cartridges may vary by location Media types 48 EPSON offers specially designed media for ink jet printers to meet most high quality printing needs To make the Media Type setting in your printer software select the Media Type setting that matches the media that is loaded in the printer To find out what media type you are using find your media in the list below and refer to the corre
12. 6 Removing the Roll Paper from the Printer 20 Printing with Windows 22 Printer Software IntroductiON ccc ccc ccc 22 Making Settings on the Main Menu o 000088 23 Making Settings on the Paper Menu 0 008 24 Making Settings on the Layout Menu a c 25 Printing with Macintosh 26 Printer Software IntroductiON c c cc ccc 26 Making settings in the Print dialog box 27 Making settings in the Page Setup dialog box 28 Making settings in the Layout dialog box 29 Replacing Ink Cartridges 30 iii Using the Printer s Control Panel c c 30 Troubleshooting 35 Error liGicators steret arose p ri oe waa tae hen Lew asd cutn ien 37 Maintenance sleale eee re aoe 39 Correcting USB Problems 2a sdacen asi echar ot m ee mona aia 41 Options and Consumable Products 47 OPONSE sarene th ue uv ToU um Pob aa ewes 47 Corsumable DrOducisz cio ooo kt ere oS E E wa rete 48 Customer Support 54 Technical Support Web Site ss vow bipes iaia iii 54 Contacting Customer Support occ ccc cc 54 System Requirements 67 Using the online Reference Guide o c c 67 Safety Instruction
13. Cards 5 x 8 with envelopes EPSON Ink Jet Greeting Cards 8 x 10 with envelopes 5041061 5041026 5041062 5041029 5041067 5041048 5041068 5041045 5041069 5041043 5041070 5041044 5041054 5041121 5041122 5041106 5041147 5041148 5041149 Matte Paper Heavyweight EPSON Matte Paper Heavyweight A4 EPSON Matte Paper Heavyweight Letter EPSON Matte Paper Heavyweight B EPSON Matte Paper Heavyweight A3 EPSON Matte Paper Heavyweight Super A3 Super B Photo Paper EPSON Photo Paper A4 EPSON Photo Paper Letter EPSON Photo Paper A3 EPSON Photo Paper Super A3 Super B EPSON Photo Paper B EPSON Photo Paper 4 x 6 EPSON Photo Paper 4 x 6 No Perforations EPSON Photo Paper 100 x 150 mm EPSON Photo Paper 200 x 300 mm EPSON Photo Paper 89 mm x 7 M EPSON Photo Paper 100 mm x 8 M EPSON Photo Paper 210 mm x 10 M EPSON Photo Paper 329 mm x 10 M EPSON Panoramic Photo Paper 210 x 594 mm EPSON Photo Paper Cards A4 5041256 5041258 5041259 5041257 5041266 5041260 5041261 5041262 5041263 5041264 5041265 5041140 5041141 5041142 5041143 5041156 5041134 5041458 5041255 5041254 5041281 5041279 5041280 5041233 5041145 5041177 51 Photo Quality Glossy Film EPSON Photo Quality Glossy Film A6 EPSON Photo Quality Glossy Film A4 EPSON Photo Quality Glossy Film Letter EPSON Photo Quality Glossy Film A3 EPSON Photo Quality Glossy Film Super A3 S
14. Where to Find Information Setup Guide This guide will help you set up and begin using your printer It includes information on setting up your printer and installing the printer software Photo Print Software Setup included on the CD ROM This guide provides information on installing EPSON PhotoQuicker EPSON PhotoStarter and EPSON CardMonitor It also contains uninstalling and system requirements Daily Use guide This guide provides information on normal printer operation It also contains troubleshooting tips and customer support information PhotoQuicker User s Guide Included on the printer software CD ROM this guide provides basic information on using the EPSON PhotoQuicker utility to print your photo data It also contains troubleshooting tips Reference Guide included on the CD ROM The Reference Guide contained on the CD ROM included with your printer provides detailed information about printer software settings printing on special paper maintenance and problem solving To open the Reference Guide insert the printer software CD in the CD ROM drive For Windows select Online Guide in the Installer dialog box and click 1 Then click View Reference Guide to open the guide For Macintosh double click the Online Guide icon in the EPSON window and then the Online Guide icon Then click View Reference Guide to open the guide Note It is possible to install the Reference Guide on your hard disk See For Wi
15. a support technician on line J Email Technical Support Support Via Telephone Telephone 011 444 5223 or 0800 600 578 58 Pre Sales Enquiries Literature Requests and Nearest Dealer Home Page http www epson co za Telephone 011 448 2736 or 0800 005 956 For users in Australia EPSON Australia wishes to provide you with a high level of customer service In addition to your product documentation we provide the following sources for obtaining information Your Dealer Don t forget that your dealer can often help identify and resolve problems The dealer should always be the first call for advise on problems they can often solve problems quickly and easily as well as give advise on the next step to take Internet URL hffp www epson com au Access the EPSON Australia World Wide Web pages Worth taking your modem here for the occasional surf The site provides a download area for drivers EPSON contact points new product information and technical support e mail EPSON Faxback Service EPSON Faxback service will fax you the latest specifications for most EPSON products offered in Australia Phone 02 9903 9075 and the system will guide you through a number of choices before faxing the information to your fax machine EPSON Helpdesk EPSON Helpdesk is provided as a final backup to make sure our clients have access to advise Operators on the Helpdesk can aid you in installing configuring and operating your EPSON pr
16. and EPSON Stylus is a trademark of SEIKO EPSON CORPORATION Copyright 2001 SEIKO EPSON CORPORATION All rights reserved PRINT Image Matching is a trademark of SEIKO EPSON CORPORATION The PRINT Image Matching logo is a trademark of SEIKO EPSON CORPORATION Microsoft and Windows are registered trademarks of Microsoft Corporation Apple and Macintosh are registered trademarks of Apple Computer Inc DPOF is a trademark of CANON INC Eastman Kodak Company Fuji Photo Film Co Ltd and Matsushita Electric Industrial Co Ltd General Notice Other product names used herein are for identification purposes only and may be trademarks of their respective owners EPSON disclaims any and all rights in those marks Copyright 2002 by SEIKO EPSON CORPORATION Nagano Japan B Printed on Recycled Paper 11 Contents Safety Instructions IraportontSateby Instructions creare 1 Information for United Kingdom Users 5 Warnings Cautions and Notes cc 7 Printer Parts and Control Panel Functions 8 Lntet clad ee ee 52300324 34 ee lit rea 8 DULONG pics 9 LIT spariti vale EDI GAPAN ANING PE E rap 10 Loading Paper 11 Loading Special Paper and Other Media 11 Loading Envelopes 2 45 2o eed eon cte tos ba bbb vet e ess 14 USING ROU Paper 16 Using the Roll Paper Holde que ssaa 1
17. aper orientation and adjust the printable area The settings which are available vary depending upon whether the sheet feeder or the roll paper is selected as the Paper Source setting Main Fener Layout Utility Paper Source Sheet Feeder l No Margins Paper Size Letter 8 1 2 x 11 in r Copies z Copies fi E 4 E Collate Cl ade aa Reverse Order Orientation Portrait C Landscape Color Controls Rotate by 180 MicroWeave On i Printable Area cip Standard C Maximum Centered Cancel Help Click here to display help for this dialog box Select the paper source that you want to use To print documents with no margins and to produce full bleed printouts of select the paper size that you want fo use These settings let you specify the number of copies and printing order To change the orientation of your printout To adjust the total area available for printing When you select the roll paper as the Paper Source setting the printer software will appear as shown below Roll Paper Option C Banner Mode Cut Sheet Mode Saye roll paper Print page frame Cancel Help For more information about the Paper menus and the Roll Paper settings see your online Reference Guide Making Seftings on the Layout Menu You can make Reduce Enlarge Double Sided Printing Multi Page and Watermark settings on the Layout menu Main Paper Gad Utility
18. ce Guide Q For the latest information on available media visit our regional customer service web site See Contacting Customer Support on page 54 27 Making seitings in the Page Setup dialog box In the Page Setup dialog box you can change the paper size specify the paper orientation print on both sides of the paper rotate your document by 180 degrees reduce or enlarge your printout and adjust the printable area Select the paper source that you want to use select the paper size that you want to use To print document with no margins and to produce full bleed printouts of image mm Paper Source Auto Sheet Feeder No Margins A Portrait Landscape L Rotate by 180 degrees _ Double Sided Printing Margins C Folded Booklet Reduce or Enlarge 100 Printable Area Standard Maximum L Centered To adjust the total area available for printing When you select the roll paper as the Paper Source setting the printer software will appear as shown below Reduce or Enlarge 100 Roll Paper Option Banner Cut sheet Saveroll paper Print page frame You can reduce or enlarge your document To print on both sides of the paper To change the orientation of your printout For more information about the Page Setup dialog box and the Roll Paper settings see your online Reference Guide 28 You can modify the page layout of your document us
19. cover paper support adapter output tray output tray extension 0000000 IA 098 RISORSA nio No 0000000000 parallel interface cable connector USB interface cable connector ink cartridge clamps print head control panel ink cartridge replacement button Turns the printer on and off Clears the printer s memory if pressed twice while the power is on AD Loads or ejects paper if pressed and released within two seconds maintenane Resumes printing if pressed and released after a paper out error Performs print head cleaning if pressed for 3 seconds when the 6B error light is off Moves the print head to the ink cartridge replacement position and charges ink to the printer when ink is out gt Loads and ejects roll paper Feeds roll paper in reverse to a position where it can be easily removed from the sheet feeder if pressed for more than 3 seconds roll paper Clears the OB error light if pressed after removing roll paper O Moves the print head to the ink cartridge replacement position and charges ink to the printer when ink is out this ink cartridge orange button is located under the printer cover not in replacement the control panel On when the printer is on Flashing when printer is receiving data printing replacing an ink cartridge charging ink or cleaning the print head On when the printer is out of paper Load paper in the sheet feeder then press the
20. cut inside the line closer to the printer as this may cause paper feed problems Note EPSON recommends that you use a triangle or other tool to ensure that the end of the roll is cut perpendicularly A diagonal cut may cause paper feed problems 3 Once you have cut the paper hold down the 6 roll paper button for about 3 seconds The paper feeds in reverse to a position where it can be easily removed from the sheet feeder at the back of the printer If it does not feed to this position repeat this step 4 Gently remove the paper Then press the 6 roll paper button to clear the error light Your document has now been printed 21 Printing with Windows Printer Software Introduction The printer software which comes with your printer includes a printer driver and printer utilities The printer driver lets you choose from a wide variety of settings to get the best results from your printer The printer utilities help you check the printer and keep it in top operating condition Accessing the printer software 22 After you open your application program and create your document you are ready to select your printer software settings From the File menu click Print You see your application s Print dialog box Make sure your printer is selected in the dialog box Once you click Properties Printer Setup or Options Depending on your application you may need to click a combination of these buttons you see your pri
21. d off the edge of the paper L EPSON recommends using media distributed by EPSON to ensure high quality results Loading the Roll Paper Follow the directions below to mount the Roll paper holder and load the roll paper 1 Set roll paper in the roll paper holder Note Remove the transparent sheet after setting the roll paper into the holders 2 Check that the end of the roll is cut perpendicularly to the edges as shown For A4 and 329 mm width paper cut along one of the parallel lines on the back For 89 and 100 mm width paper use a triangle KA Caution Always use a triangle or other tool to ensure that the end of the roll is cut perpendicularly A diagonal cut may cause paper feed problems 17 3 To uncurl the paper roll the paper inside the protective film packaged with the printer in the direction opposite to the paper s curl as shown below 4 Remove the paper support and lower the output tray Then turn on the printer 5 Attach the roll paper holder to the printer Adjust the first left of slot in the back of printer and insert roll paper holder into slots 18 6 Gently insert the end of the paper into the printer as far as it will go flush with the right edge guide Slide the left edge guide against the left edge of the paper 7 To load the paper correctly you must hold the paper in place with your hand while you press the 6 roll paper button The paper feeds into the pr
22. e seal from the top of the cartridge otherwise the print head may become clogged and be unable to print Q Do not remove the tape seal from the bottom of the cartridge otherwise ink will leak Ju Do not touch the green IC chip on the side of the cartridge otherwise normal operation and printing may not be possible Do not touch this part 33 34 5 Align the tabs on the ink cartridge so that they are resting on the tabs protruding from the base of the opened ink cartridge clamp Push the clamps down until they lock firmly into place KA Caution 1 Make sure that the ink cartridge tabs are not under the hinges protruding from the base of the opened ink cartridge clamp as this could damage the clamp Q After you remove an ink cartridge from the printer please insert a new one immediately If no cartridge is present the print head may dry out and become unable to print 6 Press the o ink cartridge replacement button The printer moves the print head and begins charging the ink delivery system This process takes about one minute to complete When the ink charging process is finished the printer returns the print head to its home position the O power light stops flashing and remains on and the 6D error light goes out KA Caution The O power light continues to flash while the printer is charging ink Never turn off the printer while this light is flashing Doing so can result in incomplete charging of ink
23. er does not operate normally or exhibits a distinct change in performance If you plan to use the printer in Germany the building installation must be protected by a 10 or 16 amp circuit breaker to provide adequate short circuit protection and over current protection for this printer When choosing a place for the printer Observe the following when choosing a place for the printer m Place the printer on a flat stable surface that extends beyond the printer base in all directions The printer will not operate properly if it is tilted or at an angle Leave enough space in front of the printer for the paper to be fully ejected Avoid places subject to rapid changes in temperature and humidity Also keep the printer away from direct sunlight strong light or heat sources Avoid places subject to dust shocks and vibrations Leave enough room around the printer to allow for sufficient ventilation Place the printer near a wall outlet where the plug can be easily unplugged When using the printer Observe the following when using the printer J J Do not insert objects through the slots in the printer s cabinet Take care not to spill liquid on the printer Do not put your hand inside the printer or touch the ink cartridges during printing Do not move the print head by hand otherwise you may damage the printer Always turn the printer off using the O power button When this button is pressed the O power
24. he sheet feeder See the instruction sheets packed with the media to determine which side is the printable side Some types of media have cut corners to help identify the correct loading direction as shown in the illustration printable side up J Make sure that the paper stack fits under the arrow mark located on the inside surface of the left edge guide Loading capacities for EPSON special media Refer to the chart below to find the loading capacities for EPSON special media Media Type Loading Capacity 360 dpi Ink Jet Paper and Photo Up to the arrow mark on the left Quality Ink Jet Paper edge guide Photo Quality Ink Jet Cards Ink Up to 30 index cards Jet Note Cards and Ink Jet Always place the included Greeting Cards support sheet under the cards Photo Quality Glossy Film One sheet at a time for best results Always place a support sheet or a sheet of plain paper under the glossy film If you wish to load multiple sheets set the minimum top margin of the page to 30 mm and load a maximum of 20 sheets for A4 For A3 and Super A3 size you can load up to 5 sheets at a time Ink Jet Transparencies Up to 30 transparencies Always put a sheet of plain paper under the stack of transparencies Photo Quality Self Adhesive One sheet at a time Sheets Photo Paper Up to 20 sheets of 4 x 6 inch Photo Paper Always place a support sheet under the stack of Photo Paper One sheet at a time for 200 x 300 mm Photo Pa
25. hes at twice the soeed of the power light Replace both the black and color ink cartridges if this light remains on e on O off flashing KA Caution Do not move the print head by hand as this may damage the printer Always press the 8 ink cartridge replacement button to move it 3 Lift up the ink cartridge clamp as far as it will go Take the cartridge out of the printer If the cartridge is empty dispose of it properly Do not take the used cartridge apart or try to refill it Warning If ink gets on your hands wash them thoroughly with soap and water If ink gets into your eyes flush them immediately with water If discomfort or vision problems remain after a thorough flushing see a physician immediately 32 4 Remove the new ink cartridge from its protective bag and then only peel off the yellow tape seal Do not touch the green chip on the side of the cartridge black ink cartridge color ink cartridge T009 standard Capacity 1007 Light Capacity T010 KA Caution Q You must remove the yellow tape seal from the cartridge before installing it otherwise the cartridge will become unusable and you will be unable to print JI If you have installed an ink cartridge without removing the yellow tape seal you must remove the cartridge and install a new one Prepare the new cartridge by removing the yellow tape seal then install it in the printer Ju Do not remove the blue portion of the tap
26. inal EPSON Products or EPSON Approved Products by EPSON UK Limited Safety information W Warning This appliance must be earthed Refer to the rating plate for the voltage and check that the appliance voltage corresponds to the supply voltage Important The wires in the mains lead fitted to this appliance are coloured in accordance with the following code Green and yellow Earth Blue Neutral Brown Live If you have to fit a plug As the colours of the mains lead of this appliance may not match the coloured markings used to identify the terminals in a plug please observe the following m The green and yellow wire must be connected to the terminal in the plug which is marked with the letter E or the earth symbol The blue wire must be connected to the terminal in the plug marked with the letter N The brown wire must be connected to the terminal in the plug marked with the letter L If the plug is damaged replace the cord set or consult a qualified electrician Replace fuses only with fuses of the correct size and rating Warnings Cautions and Notes Warnings must be followed carefully to avoid bodily injury KA Cautions must be observed to avoid damage to your equipment Notes contain important information and useful tips on the operation of your printer Printer Parts and Control Panel Functions Printer Parts paper support extension sheet feeder aper support aus RE printer
27. ing the Making settings in the Layout dialog box printer driver settings located in the Layout dialog box To open this dialog box click Print on the File menu of your application then click the tg Layout icon button in the Print dialog box Automatically adjusts the size of your document to match the paper size used by your printer Letter Print Order Ey ce v Collate Reverse Order SP 1290 6 506 L Fitto Page Output Paper Size Letter a L Watermark Name Confidential Add Del Edit Text Color Red Intensity Light D Dark Mouse Rotate Angle degree L Multi Page amp N up O Poster 2Pages on sheet Page Order Left to Right Print page frames Specify the printing order for your print job For more information about the Layout dialog box see your online Reference Guide To choose between the N up and Poster settings Prints a watermark in the background of your document 29 Replacing Ink Cartridges Using the Printer s Control Panel 30 This printer uses ink cartridges equipped with IC chips The IC chip accurately monitors the amount of ink used by each cartridge so even if a cartridge is removed and later inserted again all of its ink can be used However some ink is consumed each time the cartridge is in
28. inter 8 Open the printer cover and make sure that the paper is feeding correctly If itis not straight depress the amp roll paper button for more than three seconds to eject the paper The error light is on Press the amp roll paper button to clear the error then feed the paper again 19 The roll paper is now loaded Next set up the printer software and try printing For details on setting up the printer software refer to Printing on Roll Paper in the online Reference Guide Removing the Roll Paper from the Printer 20 After the print job is complete press the amp roll paper button a line is printed on the roll paper indicating where to cut the paper Follow the directions below to remove the paper from the printer 1 Press the 8 roll paper button to feed the paper This time a cutting guide line is printed Note JI Ifyou want to print more data on the same sheet of paper press the roll paper button and send the next print job The paper will return to the printing start position before starting the next print job D You must press the roll paper button otherwise the printer will not operate even if you send a new print job However do not press the amp roll paper button more than is necessary repeated motion may damage the printout 2 Cutthe paper along the printed line Never pull the paper as you cut it Doing so may damage the printout When cutting the paper do not
29. k the Technical Support Web Site icon Error Indicators You can identify many common printer problems using the lights on your printer s control panel If the lights are on or flashing use the following table of panel light patterns to diagnose the problem then follow the recommended corrective measures Lights Problem and Solution No paper is loaded in the printer Paperhasjammed in the printer The black or color ink cartridge is nearly empty Check EPSON Status Monitor 3 or EPSON statusMonitor Load paper in the sheet feeder then press the B maintenance button The printer resumes printing and the light goes out Check EPSON Status Monitor 3 or EPSON statusMonitor Press the 6B maintenance button to eject the jammed paper If the error does not clear open the printer cover and remove all of the paper inside including any torn pieces Then reload the paper in the sheet feeder and press the D maintenance button to resume printing Obtain a replacement black or color ink cartridge To determine which cartridge is nearly empty check the ink level using EPSON Status Monitor 3 or EPSON statusMonitor Black T007 Standard Capacity T010 Light Capacity Color TOO9 37 38 The black or color ink cartridge is empty or not installed Replace the black or color ink cartridge with a new one See Replacing Ink Cartridges on page 30 for details Black T007 Standard Capacity
30. light flashes briefly and then goes out Do not unplug the printer or turn off the power to the outlet until the O power light stops flashing Before transporting the printer make sure that the print head is in the home far right position and the ink cartridges are in place When handling the ink cartridges Observe the following when handling the ink cartridges m Keep ink cartridges out of the reach of children Do not allow children to drink from or otherwise handle the cartridges Be careful when you handle the used ink cartridges as there may be some ink remaining around the ink supply port If ink gets on your skin wash the area thoroughly with soap and water If discomfort or vision problems remain after a thorough flushing see a doctor immediately Do not shake an ink cartridge this can cause leakage Install the ink cartridge immediately after you remove it from its package Leaving the cartridge unpacked for a long time before use may result in reduced print quality Do not use an ink cartridge beyond the date printed on the cartridge carton For best results use up the ink cartridges within six months of installing them Do not dismantle the ink cartridges or try to refill them This could damage the print head After bringing an ink cartridge inside from a cold storage site allow it to warm up at room temperature for at least three hours before using it Store ink cartridges in a cool dark place Do n
31. ndows or For Macintosh in your Setup Guide for instructions All rights reserved No part of this publication may be reproduced stored in a retrieval system or transmitted in any form or by any means electronic mechanical photocopying recording or otherwise without the prior written permission of SEIKO EPSON CORPORATION The information contained herein is designed only for use with this EPSON printer EPSON is not responsible for any use of this information as applied to other printers Neither SEIKO EPSON CORPORATION nor its affiliates shall be liable to the purchaser of this product or third parties for damages losses costs or expenses incurred by the purchaser or third parties as a result of accident misuse or abuse of this product or unauthorized modifications repairs or alterations to this product or excluding the U S failure to strictly comply with SEIKO EPSON CORPORATION operating and maintenance instructions SEIKO EPSON CORPORATION shall not be liable for any damages or problems arising from the use of any options or any consumable products other than those designated as Original EPSON Products or EPSON Approved Products by SEIKO EPSON CORPORATION SEIKO EPSON CORPORATION shall not be held liable for any damage resulting from electromagnetic interference that occurs from the use of any interface cables other than those designated as EPSON Approved Products by SEIKO EPSON CORPORATION EPSON is a registered trademark
32. nter software dialog box Note You can get specific help related to any item on a menu by right clicking the item and then clicking the What s This command Making Settings on the Main Menu You can make Media Type Mode Ink and Print Preview settings on the Main menu Note You should always make the Media Type setting first as this setting determines what other settings are available Paper Layout Utility Media Type Plain paper v C Black Automatic C PhotoEnhance Custom Quality AH Speed i Ink Levels Normal Color Controls j i MicroWeave On Black Color High Speed On j i ER PirtPrexiew _ Technical Suppor Cancel Help Your current settings indicate here Select the type of paper you loaded Specifies Color or Black ink printing The Mode settings provide various options Refer to the Problem Solver or access Technical Support Web Site for help by To see a preview of your document before printing it Click here to display help for this dialog box For more information about the Main menus see your online Reference Guide Note For the latest information on available media visit our regional customer service web site See Contacting Customer Support on page 54 23 Making Settings on the Paper Menu 24 Use the settings on the Paper menu to change the paper size set the number of copies and other copy parameters specify the p
33. oduct Our Pre sales Helpdesk staff can provide literature on new EPSON products and advise where the nearest dealer or service agent is located Many types of queries are answered here 59 The Helpdesk numbers are Phone 1300 361 054 Fax 02 9903 9189 We encourage you to have all the relevant information on hand when you ring The more information you prepare the faster we can help solve the problem This information includes your EPSON product documentation type of computer operating system application programs and any information you feel is required For users in Singapore Sources of information support and services available from Epson Singapore are World Wide Web hftp www epson com sg Information on product specifications drivers for download Frequently Asked Questions FAQ Sales Enquiries and Technical Support via e mail are available Epson HelpDesk Phone 65 6586 3111 Our HelpDesk team can help you with the following over the phone L Sales enquiries and product information JI Product usage questions or problem L Enquiries on repair service and warranty 60 For users in Thailand Contact for information support and services are World Wide Web hftp www epson co th Information on product specifications drivers for download Frequently Asked Questions FAQ and e mail are available Epson Hotline Phone 66 2 670 0333 Our Hotline team can help you with the following o
34. onnection m Computer H CDROM EI Disk drives ES g Display adapters EPSON USB Printer Devices Gc EPSON USB Printer EPUSB1 HS Floppy disk controllers H Hard disk controllers 8 Keyboard E Modem s Monitors a Mouse H S Network adapters a 4 Ports COM amp LPT HS SCSI controllers E ria vos and game controllers Properties sla Refresh Remove Print If EPSON USB Printer Devices does not appear on the Device Manager menu click the plus 4 sign beside Ofher devices to view the installed devices i ee c USB Printer E n Ports COM amp LPT E HY Other devices If USB Printer appears under Other devices the USB printer device driver is not installed correctly If EPSON Stylus Photo 1290 appears the printer software is not installed correctly If neither USB Printer nor EPSON Stylus Photo 1290 appears under Other devices click Refresh or unplug the USB cable from the printer then plug it into the printer again 4 Under Other devices select USB Printer or EPSON Stylus Photo 1290 and click Remove Then click OK System Properties 17 x General Device Manager Hardware Profiles Performance View devices by type C View devices by connection ll Computer H CDROM EJ Disk drives Display adapters Floppy disk controllers Z Hard disk controllers 3 Keyboard UB Monitors Z Mouse B3 Network adapters e Other devices USB Printer I Po
35. ot be recalculated by the IC chip and the amount of ink available for use will not change Note m You cannot continue printing with one ink cartridge empty even if the other cartridge still contains ink Before printing replace the empty cartridge In addition to the ink used during document printing ink is consumed during the print head cleaning operation during the self cleaning cycle which is performed when the printer is turned on and during ink charging when the ink cartridge is installed in the printer For more information about ink cartridges see When handling the ink cartridges on page 3 1 Make sure that the printer is on but not printing Then open the printer cover Note You can identify the status of the printer condition When the error light is flashing the black or color ink cartridge is low When the error light is on the black or color ink cartridge is empty 31 2 Press down theld ink cartridge replacement button The print head moves left to the Ink cartridge replacement position The power light begins to flash and the OB error light begins to flash or remains on To discover which cartridge requires replacing refer to the table below or check EPSON Status Monitor 3 for Windows or EPSON StatusMonitor for Macintosh Replace the black ink cartridge if the OB error light flashes at the same speed as the power light Replace the color ink cartridge if the 6B error light flas
36. ot touch the green IC chip on the side of the cartridge This may affect normal operation and printing The IC chip on this ink cartridge retains a variety of cartridge related information such as the amount of ink remaining so that a cartridge may be removed and reinserted freely However each time the cartridge is inserted some ink is consumed because the printer automatically performs a reliability check _I If you remove an ink cartridge for later use protect the ink supply area from dirt and dust and store it in the same environment as the printer A valve in the ink supply port makes covers or plugs unnecessary but the ink may stain items that come in contact with this area of the cartridge Do not touch the ink supply port or surrounding area ENERGY STAR Compliance As an ENERGY STAR Partner EPSON has determined that this product meets the ENERGY STAR guidelines for energy efficiency The International ENERGY STAR Office Equipment Program is a voluntary partnership with the computer and office equipment industry to promote the introduction of energy efficient personal computers monitors printers fax machines copiers and scanners in an effort to reduce air pollution caused by power generation Information for United Kingdom Users Use of options EPSON UK Limited shall not be liable against any damages or problems arising from the use of any options or consumable products other than those designated as Orig
37. other media JI When the adjust lever is in the position make sure the High Speed setting in the printer driver s Advanced dialog box is off To turn this option off you may also need to change the Print Quality setting _1 Load envelopes flap edge first with the flap side down as shown in the illustration Available envelopes sizes are No 10 DL C6 132mm x 220 mm 3 D EN J Do not use envelopes that are curled or folded d Flatten envelopes before loading J Avoid using envelopes that are too thin as they may curl during printing d Select Plain Paper as the Media Type setting in the printer software 15 Using Roll Paper Using the Roll Paper Holder 16 With the Roll paper holder packed with the printer you can print in roll paper format which is convenient for banner printing When you are printing using the Roll paper holder keep the following in mind J Load the paper printable side up _I Use flat undamaged paper If the paper is curled flatten it before loading to avoid paper feeding problems J Always handle the paper by the edges JI Provide ample space in front of the printer for the paper to eject fully L Make sure that the output tray is down and the output tray extension is closed J Check that the end of the paper is cut cleanly perpendicular to the long axis of the paper If it is cut on a diagonal or not cleanly the paper may not feed smoothly or the print may exten
38. ountry from our Internet home page at http www epson com 56 For users in Scandinavia Some of these services may be available in English only http www epson com Select your country from our Internet home page for a full list of support and warranty services including d n d d m J Register your product on line Free access to the latest EPSON software drivers Easy access to frequently asked questions Interactive web based support tool to help you quickly resolve support issues Chat directly with a support technician on line Email Technical Support Support Via Telephone Denmark 80 88 11 27 Finland 0800 523 010 Norway 800 11 828 Sweden 08 445 12 58 57 Pre Sales Enquiries Literature Requests and Nearest Dealer Denmark Home Page http www epson dk Telephone 38 48 71 37 Finland Home Page http www epson fi Telephone 0981 710 083 Norway Home Page http www epson no Telephone 231 62 124 Sweden Home Page http www epson se Telephone 08 519 92 082 For users in South Africa Some of these services may be available in English only htip www epson co za Visit our Internet home page for a full list of support and warranty services including Register your product on line L Free access to the latest EPSON software drivers L Easy access to frequently asked questions L Interactive web based support tool to help you quickly resolve support issues QJ Chat directly with
39. ows users access the printer software and click the Utility tab then click the Nozzle Check button For Macintosh users access the Print or Page Setup dialog box and click the 8 Utility icon button then click the Nozzle Check button in the Utility dialog box Follow the on screen instructions to check the print head nozzles If any segments are missing or faint in the printed pattern the print head nozzles may be clogged Try using the Head Cleaning utility as described below 39 40 Utility Head Cleaning Print Head Alignment Problem and Solution The print head nozzle are clogged The vertical lines in your printout are not aligned correctly Make sure that the printer is on and the D error light is off For Windows users access the printer software and click the Utility tab then click the Head Cleaning button For Macintosh users access the printer software and click the RE Utility icon button then click the Head Cleaning button Follow the on screen instructions to clean the print head Make sure that A4 or Letter size plain paper is loaded in the sheet feeder For Windows users access the printer software and click the Utility tab then click the Print Head Alignment button For Macintosh users access the printer software and click the tt Utility icon button then click the Print Head Alignment button Follow the on screen instructions to align the prin
40. per Photo Stickers 16 and Photo One sheet at a time Stickers 4 Always put the included support sheets A and B under the stack of Photo Stickers Panoramic Photo Paper and One sheet at a time lron On Cool Peel Transfer Paper 13 Matte Paper Heavyweight Up to 20 sheets Always place a support sheet under the stack of Matte Paper Heavyweight For A3 and Super A3 size you can only load one sheet at a time Premium Glossy Photo Paper One sheet at a time Ink Jet Back Light Film One sheet at a time Always put a sheet of plain paper under back light film ColorLife Photo Paper One sheet at a time Take care not to print on support sheets that are loaded under special media Loading Envelopes 14 When printing on envelopes please note the following L You can load up to 10 envelopes at a time in the sheet feeder Note The folding quality and thickness of envelopes vary widely If the total thickness of the stack of envelopes exceeds 10 mm press each envelope in the stack flat before loading If print quality declines when a stack of envelopes is loaded load one envelope at a time J Set the adjust lever to the position To do this open the printer cover and reposition the lever Note Q Return the adjust lever to the O position which is the normal position after you finish printing on envelopes Leaving the lever in the position may cause gaps to appear in images printed on
41. rbour Road Wanchai Hong Kong Phone 2585 4300 Fax 2827 7083 EPSON ITALIA S p A V le F lli Casiraghi 427 20099 Sesto S Giovanni MI Italy Phone 3902262331 Fax 39022440750 SEIKO EPSON CORPORATION Hirooka Office 80 Harashinden Hirooka Shiojiri shi Nagano ken 399 0785 Japan EPSON UK LTD Campus 100 Maylands Avenue Hemel Hempstead Herts HP2 7TJ U K Phone 44 01442 261144 Fax 44 01442 227227 EPSON FRANCE S A 68 bis rue Marjolin 92300 Levallois Perret France Phone 33 1 41 86 26 56 Telex 610657 EPSON SINGAPORE PTE LTD No 1 Temasek Avenue 36 00 Millenia Tower Singapore 039192 Phone 065 633 77 911 Fax 065 633 41 185 EPSON TAIWAN TECHNOLOGY amp TRADING LTD 10F No 287 Nanking E Road Sec 3 Taipei Taiwan Phone 02 2717 7360 Fax 02 2712 9164 EPSON IBERICA S A Av de Roma 18 26 08290 Cerdanyola del Valles Barcelona Spain Phone 582 15 00 Fax 582 15 55 EPSON PORTUGAL S A R do Progresso 471 1 Perafita 4460 Matosinhos Portugal Phone 02 996 14 02 Fax 02 996 14 11 2002 January EPSON Color Ink Jet Printer EPSON STYLUS PHOTO 1290 Daily Use Printed in XXXX 02 XX XX
42. rts COM amp LPT Ex SCSI controllers IBI System devices H Universal serial bus controller Properties Refresh i Ce EE EE Ee E T Dr E Er EH JE F OK Cancel 5 When the following dialog box appears click OK Then click OK to close the System Properties dialog box Confirm Device Removal x 9 USB Printer Warning You are about to remove this device from your system 6 Turn off the printer and restart your PC Then reinstall the drivers from the beginning following the instructions in the Setup Guide Note If the problem does not clear contact your dealer 45 Reinstall the USB printer device driver and printer software Windows Me and 98 only 46 If the solutions above do not correct the problem try reinstalling the USB printer device driver and the printer software First uninstall EPSON Printer Software using the Add Remove Programs utility in the Control Panel then uninstall EPSON USB Printer Devices Next reinstall the software as described in Setup Guide If EPSON USB Printer Devices is not registered in the Add Remove Programs list access the CD ROM and double click epusbun exe in Win9x folder Then follow the on screen instructions Options and Consumable Products Options The following options are available for your printer Interface cables EPSON supplies the following interface cables for your printer However
43. s Important Safety Instructions Read all of the instructions in this section before using your printer Also be sure to follow all warnings and instructions marked on the printer When setting up your printer Observe the following when setting up the printer m J Do not block or cover the openings in the printer s cabinet Use only the type of power source indicated on the printer s label Connect all equipment to properly grounded power outlets Avoid using outlets on the same circuit as photocopiers or air control systems that regularly switch on and off Avoid electrical outlets controlled by wall switches or automatic timers Keep the entire computer system away from potential sources of electromagnetic interference such as loudspeakers or the base units of cordless telephones Do not use a damaged or frayed power cord If you use an extension cord with the printer make sure that the total ampere rating of the devices plugged into the extension cord does not exceed the cord s ampere rating Also make sure that the total ampere rating of all devices plugged into the wall outlet does not exceed the wall outlet s ampere rating Do not attempt to service the printer yourself Unplug the printer and refer servicing to qualified service personnel under the following conditions The power cord or plug is damaged liquid has entered the printer the printer has been dropped or the cabinet damaged the print
44. serted because the printer automatically checks reliability You can replace an ink cartridge using the printer s control panel or using the Status Monitor utility To replace an ink cartridge using the 5 ink cartridge replacement button on the printer s control panel follow the steps below To replace an ink cartridge or check ink levels using the Status Monitor utility refer to Using the Status Monitor in the online Reference Guide W Warning Q Keep ink cartridges out of the reach of children Do not allow children to drink from or otherwise handle the cartridges Ju Be careful when you handle the used ink cartridges as there may be some ink around the ink supply port If ink gets on your skin wash the area thoroughly with soap and water If ink gets into your eyes flush them immediately with water If discomfort or vision problems remain after a thorough flushing see a physician immediately KA Caution Q EPSON recommends the use of genuine EPSON ink cartridges Other products not manufactured by EPSON may cause damage to your printer not covered by EPSON s warranties Q Leave the old cartridge installed in the printer until you have obtained a replacement otherwise ink remaining in the print head nozzles may dry out Q Do not refill the ink cartridges The printer calculates the amount of ink remaining using an IC chip on the ink cartridge Even if the cartridge is refilled the amount of ink remaining will n
45. sponding media type under which itis grouped shown in larger type For some media there are several Media Type settings to choose from The available media types are listed below Note For the latest information on available media visit our regional customer service web site See Contacting Customer Support on page 54 for details Plain Paper Plain paper Envelopes EPSON Premium Ink Jet Plain Paper A4 EPSON Bright White Ink Jet Paper A4 360 dpi Ink Jet Paper EPSON 360 dpi Ink Jet Paper A4 EPSON 360 dpi Ink Jet Paper Letter EPSON 360 dpi Ink Jet Paper A3 5041214 5041442 5041059 5041025 5041060 5041028 5041065 5041046 EPSON 360 dpi Ink Jet Paper Super A3 Super B 5041066 EPSON Iron On Cool Peel Transfer Paper A4 5041047 5041154 EPSON Iron On Cool Peel Transfer Paper Letter 5041153 EPSON Iron On Cool Peel Transfer Paper A3 5041155 5041238 49 Photo Quality Ink Jet Paper 50 EPSON Photo Quality Ink Jet Paper A4 EPSON Photo Quality Ink Jet Paper Letter EPSON Photo Quality Ink Jet Paper Legal EPSON Photo Quality Ink Jet Paper A3 EPSON Photo Quality Ink Jet Paper Super A3 Super B EPSON Photo Quality Ink Jet Paper B EPSON Photo Quality Ink Jet Cards A6 EPSON Photo Quality Ink Jet Cards 5 x 8 EPSON Photo Quality Ink Jet Cards 8 x 10 EPSON Photo Quality Self Adhesive Sheets A4 EPSON Ink Jet Note Cards A6 with envelopes EPSON Ink Jet Greeting
46. t head Correcting USB Problems If you are having difficulty using your printer with a USB connection see if your problem is listed below then follow the instructions given to resolve the problem Printer does not work correctly with the USB cable If your printer does not work correctly with the USB cable try one or both of these solutions J Use the USB cable C83623 recommended in System Requirements on page 67 J For best results you should connect the printer directly to the computer s USB port If you must use multiple USB hubs we recommend that you connect the printer to the first tier hub Operating System Your computer must be a Windows 98 or Windows 2000 pre installed model You may not be able to install or run the USB Printer Driver on a computer which is not equipped with a USB port or which has been upgraded from Windows 95 to Windows 98 or 2000 For Windows Me users your computer must be a Windows Me pre install model or upgraded from Windows 98 pre installed model For details about your computer contact your dealer Printer software installation Please take notice about the following 41 J When using Windows 2000 you must follow the steps in the Setup Guide to install the printer software otherwise Microsoft s Universal driver may be installed instead To check if the Universal driver has been installed open the Printers folder and right click the icon for your printer To open
47. the Install Printer Driver Ufility folder in the EPSON folder and then double click the Technical Support Web Site icon Making settings in the Print dialog box You can make Media Type Mode Ink Copies and Pages settings in the Print dialog box From this dialog box you can also access other dialog boxes from which you can set the print time preview the document before printing and save spool data as a file Note You should always make the Media Type setting first as this setting determines what other settings are available Preview icon button EPSON Status Monitor icon button Background Printing icon button Layout icon button Utility icon button p Help icon button Specifies Color or Select the number of Black ink printing copies you wish to print EPSON Letter Normal Color Controls Your current settings shown here Note SP 1290 6 50E e sal c uni al Copies 1 Pages amp All Orange Ink Color MediaType Plain Paper yp p O Black Mode Automatic PhotoEnhance Quality p Speed Custom The Mode settings provide various setting options Select the type of paper you loaded Select whether to print the entire document or just the pages you specify JI Use the O Preview icon button to toggle between the z Print Preview and Save File modes Click the icon button to select the mode that you want For details see your online Referen
48. uper B EPSON Photo Quality Glossy Film B EPSON Photo Stickers 16 A6 EPSON Photo Stickers 4 A6 Ink Jet Transparencies EPSON Ink Jet Transparencies A4 EPSON Ink Jet Transparencies Letter Premium Glossy Photo Paper 52 EPSON Premium Glossy Photo Paper A4 EPSON Premium Glossy Photo Paper Letter EPSON Premium Glossy Photo Paper A3 EPSON Premium Glossy Photo Paper B EPSON Premium Glossy Photo Paper Super A3 Super B EPSON Premium Glossy Photo Paper 100 mm x 8 M EPSON Premium Glossy Photo Paper 210 mm x 10 M 5041107 5041071 5041072 5041073 5041074 5041075 5041144 5041176 5041063 5041064 5041287 5041297 5041286 5041288 5041290 5041289 5041302 5041303 5041376 5041377 EPSON Premium Glossy Photo Paper 5041378 329 mm x 7 M 5041379 EPSON Premium Glossy Photo Paper 5 x 7 S041464 EPSON Premium Glossy Photo Paper 8 x 10 5041465 EPSON Premium Glossy Photo Paper 11 x 14 5041466 EPSON Premium Semigloss Photo Paper A4 5041332 EPSON Premium Semigloss Photo Paper Letter 5041331 EPSON Premium Semigloss Photo Paper A3 5041334 EPSON Premium Semigloss Photo Paper 5041327 SuperA3 SuperB 5041328 EPSON Premium Semigloss Photo Paper 5041329 100 mm x 8 M 5041330 EPSON Premium Semigloss Photo Paper 5041336 210 mm x 8 M EPSON Premium Semigloss Photo Paper 5041338 329 mm x 10 M Ink Jet Back Light Film EPSON Ink Jet Back Light Film A3 5041131 ColorLife Photo
49. ver the phone JI Sales enquiries and product information LJ Product usage questions or problem i Enquiries on repair service and warranty For users in Indonesia Contacts for information support and services are World Wide Web hfttp www epson co id J Information on product specifications drivers for download J Frequently Asked Questions FAQ Sales Enquiries questions through e mail Epson Hotline JI Sales enquiries and product information J Technical support Phone 62 21 572 4350 Fax 62 21 572 4357 61 EPSON Support Center Jakarta Bandung Surabaya Yogyakarta Wisma Bisnis Indonesia 3rd floor Jl Letjen S Parman Kav 12 Slipi Jakarta Phone Fax 62 21 5357159 Lippo Center 8th floor Jl Gatot Subroto No 2 Bandung Phone Fax 62 22 7303766 Gedung Koko Perdana 3rd floor Jl Jend Basuki RakhmatNo 105 107 Surabaya Phone Fax 62 31 5458562 Hotel Natour Garuda Jl Malioboro No 60 Yogyakarta Phone 62 274 566353 22 143 For users in Hong Kong Internet Home Page 62 To obtain technical support as well as other after sales services users are welcome to contact EPSON Hong Kong Limited EPSON Hong Kong has established a local home page in both Chinese and English on the Internet to provide users with the following information Ju Product information J Answers to Frequently Asked Questions FAQs J Latest versions of EPSON product drivers Users can access
50. yed in the Print to the following port s list box C Main c3 Paper c9 Layout G5 Utility General Details Color Management Sharing H EPSON Stylus Photo 1290 Print to the following port Add Pott Delete Port Print using the following driver EPSON Stylus Photo 1290 New Driver Capture Printer Port End Capture m Timeout settings Not selected LE seconds Transmission retry 15 seconds Spool Settings Port Settings Cance Hee f Note If the correct port is not displayed refer to the next section Make sure that EPSON USB Printer Devices appears on the Device Manager menu for Windows Me and 98 The Device Manager menu for Windows Me and 98 only If you canceled the plug and play driver installation before the procedure was complete either the USB printer device driver or the printer software may be incorrectly installed Follow the steps below to check the installation and reinstall the drivers 1 Turn the printer on Plug the USB cable into the printer and the computer 43 44 2 Right click the My Computer icon on your desktop then click Properties Click the Device Manager tab If your drivers are correctly installed EPSON USB Printer Devices should appear on the Device Manager menu System Properties 2 x General Device Manager Hardware Profiles Performance View devices by type C View devices by c
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