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Dish Network 512 Satellite TV System User Manual

1. Page 107 Chapter 4 Reference NOTES Page 108 Device Codes These tables contain the manufacturer codes for programming the remote to control your TV VCR DVD player or audio amplifier Every attempt has been made to include all codes If your device brand is not listed or if the codes do not work the remote may not control your device In some cases codes may operate some but not all buttons shown in this guide TV Codes Programming in AUX mode Press 0 before entering the TV code 6 521 605 675 7 7 5 570 573 906 907 908 5 3 6 2 2 0 7 mao ed 0 7 7 6 6 sos e n i H 698 Apex 743 744 745 757 814 A 505 506 519 520 573 620 627 652 653 654 815 meoo e Bell amp Howell 590 669 683 Bradford 65 Candle 506 523 525 536 627 652 654 Candle Citizen 57 506 516 523 524 525 526 590 652 654 657 658 680 727 573 627 652 654 523 652 654 541 655 657 662 726 536 541 657 662 694 526 536 657 Curtis Mathes 506 516 526 573 590 641 645 650 652 654 658 680 683 703 708 2 1 3 Daewoo 505 524 526 529 530 531 573 630 652 653 654 658 684 698 719 727 816 Electrohome 526 573 651 652 654 656 709 728 Emerson 526 534 536 541 573 590 62 7 636 642 648 652 654 655 657 658 662 682 683 692 696 699 720 816 Funai 534 541 657 662 682 694 GE 508 509 543 544 6
2. cceccccseseeeeeeeeeeeeeeneees 31 Optional Connecting to an Over the Air Antenna or Cable 31 Optimize Your Remote Controls ccccccseececeseeecceseeeceecesseeeeesaeaees 32 Setting Up TV1 to Operate in UHF Pro oo eecccceeececeeeeeseeeeeeeees 34 Setting Up TV1 to Operate in IR default 0 0 ceeeeeeeeeeeeeeeeeeeees 35 Chapter 3 Using the System c sscseeecessseeeeceesseeesenseeeneeeaes 37 Using the Two Satellite Tuners ccccccccesececeeeeeeeeeeeeeeeeesaeeeseeeeeeas 37 Using ihe Remote ConmyOl siira oie ieee te eevee ieee 38 Using the Menus cccccceeceeeecceceeeeeceeeeeseeseesseeeeeseeeesseeeesaneeesaeeeeeas 43 SING TE RACIA S esses no a A E aneeieee 47 Changing Channels ccccccccccccsesceeeseseeeeeeeeeeeeseeeeeesaeeeeeaeeeeeessaeseees 48 Wsing the Rrogram GUE seni a a A eres 48 Displaying Program Information ccccceseeeceeseeeeeseeeeeeeeeeeseeeesaeneeens 50 Wsing Favontes Fists aunisciukitinwiac einen N E 52 USNO TINGIS ora e E E R 54 Watching One Program While Recording Another ccceeeeee 62 Using More DVR Features cccccecccccsecceceeeeeceeeeceeseeeseeeeseeeeeesaeeeas 64 Using Themes and Seal clio ceieoterieicelsitisneeee none 71 SIMO WEOCK Sy soreer a a a A 74 Page i Page ii Personal Identification Numbers ccccecceceseeeeeeeeeeeeeeaeeeeeeeeeeeeeeas 81 Jng Caner ID cist ctserenn ttaetas toed selcee i creed
3. Choose another list to change Note You can only change the All Sub list by changing what channels you buy Choose another list to apply or add at least one channel to the empty list Unlock the receiver for the list to show adult channels What to Do Lock the purchase of pay per view programs Remember that you are responsible for all pay per view purchases whether or not you authorize such purchases If you lock pay per view purchases then anyone who wants to order a pay per view program must enter the password What Is Happening You find that you are not able to order a pay per view program You find that you are not able to cancel a pay per view program Your setup includes more than one receiver You order a pay per view program but it does not appear via all of the receivers Using the Telephone for Voice Data FAX What Is Happening While you are making a telephone call you hear clicks The receiver cannot connect to DISH Network You pick up the telephone to make a call but you do not hear a dial tone Your computer or facsimile FAX machine tries to send a FAX or modem transmission but fails Your computer or FAX machine was receiving a FAX or modem transmission but an error occurred Possible Reason The receiver may not be connected to an active telephone line The credit limit may have been exceeded You ordered a pay per view program and then decide
4. Contents DATEL NSTUCHONS sirier a a aa A iii Chapter 1 Introduction vccccicesccsctcces cistcideceiirtatencctccivdcadedeieanseecnestags 1 WEICOMIG Fotai a o a a a 1 ADOULINIS RECEIVE eeso aa a a eta 2 OVE E Wia a a a A 2 Getin Staned siaran na a E asset et aevaaeanaae 4 QUICK TOU Of BASIC POALUINCS iredi ea a NA 5 QUICK TOUP ofthe Men s siirsin adti a a 7 Quick Tour of Digital Video Recorder Features ccccceeeeeeeeeeees 12 Quick Tour of Watching One Program While Recording Others 16 Quick Tour of Picture in Picture PIP ccc ccecccscseeeceseeeseeeeeeeeeees 17 Sele TElViSION gsescccctieawcecos tes a tcccbemtsntichane etna 18 Satelite Signal Quality sstcssschntnwitcisaidwas dacan lh sarin bani ainaianeubehew AA E 18 Chapter 2 Receiver Description and Installation 00 19 RECEIVED Front Panel issn a a ae R ghee 19 Receiver Back PANGlsiccieiesiel ce atle ae oueecei a E 20 REMOTE CONTOS os te ites cosa tare tet eartetvent a eset 21 Connecting the Receiver to Your Nearby TV ccccesceeeeeeeeeeeeeeeeaees 24 Programming the Recover Button ccccceecceseeeecseeeeeseeeesaeeeeseeees 26 Changing the TV1 Output Channel cccceccccsseeeeeeeeeeeeeeseeeeeeeneees 27 Connecting the Receiver to the Phone Line ccecccceeceeeeeeeeeeeees 27 Connecting the Receiver to a Dish Antenna System cccceeeeee 29 Optional Connecting VCRs to the System
5. If your equipment is out of warranty and can be repaired your billing account or credit card will be charged the standard repair fee for the replacement If damage to the defective equipment is found which EchoStar in its sole discretion determines has voided the warranty or makes the equipment unrepairable your billing account or credit card will be charged the market price of the replacement Accessory Warranty An accessory is any DISH Network branded equipment displaying the DISH Network logo excluding the receiver cables and hookups and non mechanical components A one year warranty becomes effective upon the activation of the DISH system or date of purchase if bought separately A proof of purchase is required to verify the purchase date If an accessory has an expired warranty no exchange will be issued You may purchase replacement accessories from DISH Network or your local retailer Residential Customer Agreement Thank you for choosing DISH Network To view this Residential Customer Agreement the Agreement in Spanish please visit www dishnetwork com or call us at 1 800 333 DISH and we will send you a copy Para ver este Acuerdo en espa ol por favor visite www dishnetwork com o llame al 1 800 333 DISH y le enviaremos una copia DISH Network is happy to answer any questions you may have and to provide you with technical and other customer support You may contact us 24 hours a day any day of the year Phone 800 333 D
6. On demand recording works by program unless you set a manual event timer to start and stop the recording at the times you set yourself Troubleshooting Tables What You Can Do To make sure you can watch all of a program on demand record it instead of auto recording it If you want to be able to watch all of a program you re auto recording don t change the channel You can only auto record for about one hour To on demand record a program you must either press the remote control RECORD button or set an Event Timer If you set an Event Timer to record the program maybe the Event Timer was not set up right See the Event Timers table for help Check the time Left on the DishDVR Recorded Events menu If you protect many recorded programs the receiver may not have enough room to record any new programs Use the DishDVR Recorded Events menu to protect an on demand recorded program This means the receiver will ask you before it records over that recorded program But note if you protect many recorded programs the receiver may not have enough room to record any new programs You can use only the options you see on the menu You won t see all the options at once You ll never see a Record option to record a program you must either press the remote control RECORD button or set an Event Timer To record more than one program or to record parts of one or more programs set a manual event timer
7. skip to step 7 7 Press the POUND button 8 Press the POWER button to turn off the device If the device does not turn off go to step 10 Use the device s front panel buttons or its remote control If the brand isn t listed see Scan for Device Codes on page 87 For example hold the TV mode button for a TV until all of the other mode buttons light When you release the button the TV mode light will flash This step is for programming the kind of device that is to be programmed in AUX mode If you re not programming in AUX mode skip to step 5 The three digit device code should be for the brand name of your device that you found in step 2 See Limited Mode on page 85 for more information If you entered the code correctly the mode button flashes three times If the code is working then the device should turn off Also 1f you re programming TV mode the TV POWER button on the remote control should be able to turn off your TV from any device mode 9 Turn the device back on and try some other buttons to make sure they work If the code works for other buttons then stop here 10 If the code doesn t work redo steps 3 through 9 with another device code from the tables 11 For combination devices Return to step 3 and repeat this procedure 12 If you can t find a code that works then try the Scan for Device Codes that follows Scan for Device Codes Control Other Devices w
8. Applies to a one time program The receiver deletes this timer when the timer operates Mon Fri Applies to a program that 1s scheduled for Monday through Friday on the same channel at the same time each day Daily Applies to a program that is scheduled for Monday through Sunday on the same channel at the same time each day Weekly Applies to a program that is scheduled for once a week on the same channel at the same time on the same day DishPASS Applies to all episodes of a program on all channels at any time Note that a DishPASS timer may include more programs than you intended multiple DishPASS recordings can fill the DVR receiver s hard drive quickly Event Timer Options Protect Event Prevents program erasure when the DVR hard drive 1s full Set Channel Select a specific channel for the timer Start Early Select this option to change the number of minutes that the timer operates before the scheduled start of a program or event End Late Select this option to continue recording after the scheduled end Before an Event Timer Operates Two minutes before an event timer operates the receiver displays a small clock on the TV screen This clock disappears when the program or event begins While the clock is displayed you may do either one of the following Using Timers Remember Most TV programs and films are copyrighted And in some cases copyright law may apply to private in home recording Page
9. If you install two or more receivers you must connect each receiver to an active telephone connection at all times Call the Customer Service Center for help checking the credit limit and or to get authorization to make a purchase Install a DSL filter between the receiver and the telephone wall jack You can obtain the filter from your DSL provider Remember that the program providers specify which programs are blacked out for which viewers not DISH Network Message Number Possible Reason You may have tried to tune to a program on a channel which you have not bought You may have just plugged in the receiver and it is acquiring the satellite signal Or the receiver may have temporarily lost the signal The receiver may not be connected to an active telephone line The credit limit may have been exceeded The satellite dish may have moved so that it is no longer picking up the satellite signal The cable connections may have loosened or have moisture inside There may be an interruption of the satellite signal The receiver may have temporarily lost the satellite signal Pay Per View events cannot be purchased until the receiver has downloaded new software You may have tried to seta VCR Event Timer without having set up the receiver to control the VCR You may have tried to close an installation menu without having done the Check Switch test You may have aimed the satellite dish
10. You can record and play back audio and video with full digital quality You can pause a live program and not miss any of the action or you can record a program to watch later without a VCR Important Information About This Receiver e Always handle the satellite receiver carefully Avoid excessive shock and vibration at all times as this can damage the internal hard drive If you have the receiver turned on and need to move it be sure to unplug the receiver and let it sit for at least 30 seconds before moving it Do not install the receiver in any area where the temperature can be less than 40 F or more than 113 F while the unit is operating If the receiver is cold to the touch do not plug it in immediately Let it sit unplugged at room temperature for at least 45 minutes before plugging it in Avoid installing the receiver above on top of or underneath another electronic device such as an audio receiver as this can cause heat build up and vibration Page 1 Chapter 1 Introduction About this Receiver Your DISH Network satellite receiver has features that make watching TV more exciting Along with the integrated digital video recording DVR functions you are about to discover new ways to make programming choices Remote Controls Two remote controls coan be used with your receiver e An Infrared IR remote control is included with your receiver It controls programming for a nearby TV and is labeled with
11. that provision will be considered modified to the minimum extent necessary to make such provision legal and no longer in conflict with such law or regulation without affecting the validity of any other provisions G Remedies Cumulative The rights and remedies provided under this Agreement to DISH Network in case of your default or breach of this Agreement are cumulative and without prejudice to any other rights and remedies that DISH Network may have by reason of such default or breach at law in equity under contract or otherwise all of which are expressly reserved H Other No salesperson installer customer service representative authorized retailer or other similarly situated individual is authorized to change or override this Agreement DISH Network may however change this Agreement at any time and will notify you if that occurs The terms and conditions of this Agreement that either are expressly stated to survive or by their nature would logically be expected to survive its expiration or termination will continue thereafter This Agreement is in addition to any other written agreement s if any between you and DISH Network including without limitation any applicable Promotion Agreement and except as provided to the contrary herein all such written agreements shall remain in full force and effect Except as expressly set forth in this Agreement to the contrary this Agreement replaces and supersedes any and all prior DISH Network Resid
12. 23 Modes for Devices g5 Optimize Remote Control Operation 25 26 Switch Audio Control Types UHF Pro optional 2 Using REN 124 Resetting the Receiver to Factory Default Settings 82 Residential Customer Agreement Reviewing Event Timers Ringer Equivalence Number REN 124 Satellite In 21 Screens and Menus DVR Record Event 16 62 Program Guide 16 Scrolling Through the Program Guide 49 Search History 73 Selecting a Choice in a Menu 46 Selecting Menu Options Menus _ Selecting Options 45 Settings Factory Default 82 Showing Adult Channels 79 Smart Card Door 19 Staying Legal 124 Be Careful Recording Copyrighted Shows Films 70 S Video Out 20 System Info Themes 71 Themes and Search 5 op 44 Search Search History 73 Themes 7 Timer Conflict 60 Timers Automatic 57 63 Before a Timer Operates 59 Deleting 6l Frequency Maximum Number 60 Overlapping Quick Record 56 Reviewing and Editing 60 Special Considerations Types Using Tips Conventions 2 Troubleshooitng Using DVR Features 107 Troubleshooting Tables Buying a Pay Per View Program 104 Changing Channels 10 Hearing a Program On Screen Messages Using Event Timers Using Favorite Lists Using Locks 103 Using the Menus 102 Using the Program Guide or the Browse Banner 103 Using the Remote Control Using the Telephone for Voice Data FAX 105 Watching a Program Tuner Amplifier Codes 112 TV Antenna Cable In 21 TV Codes 109 TV DVD Combo Codes 113 TV1 Changing Out
13. 541 600 652 654 655 657 662 682 696 701 523 534 542 563 590 595 601 604 617 627 631 635 645 646 650 652 654 656 659 682 683 688 691 703 725 726 521 526 585 605 607 628 629 652 654 655 658 739 740 741 777 794 803 835 836 898 913 500 640 690 758 781 783 795 796 797 798 806 807 808 810 837 838 839 840 841 842 843 844 845 654 657 682 901 905 506 525 536 566 568 569 573 600 610 652 654 656 723 724 729 733 756 764 Symphonic 632 657 662 692 694 846 523 573 652 654 676 TV 504 505 512 516 523 524 525 526 534 536 541 573 644 652 653 654 655 657 658 662 675 680 682 685 726 127 Toshiba 516 590 617 631 635 680 683 688 750 771 785 793 847 848 849 850 851 852 853 854 855 856 865 866 909 Vector Research Video Concepts 6 0 654 0 6 7 6 5 536 573 607 645 650 652 653 654 656 675 682 690 715 723 724 729 8 6 Yamaha 505 506 573 652 653 654 656 Zenith 501 520 639 652 675 693 775 778 813 899 VCR Codes Programming in AUX mode Press 1 before entering the VCR code VCR CODES 88 Akai 513 514 515 516 517 518 568 682 46 CODES American High 678 Citizen 534 591 592 594 675 676 Curtis Mathes 554 592 594 605 607 675 678 549 505 506 508 509 511 512 518 534
14. 55 Chapter 3 Using the System e Press CANCEL to clear the symbol from the TV screen This does not affect the timer which will operate normally CANCEL e Press the INFO button to see more information on the event timer If you do this you will have the following choices Select the OK or Cancel option to close the information screen and continue with the event timer Select the Stop Timer or No option to stop the event timer Note This stops only this instance of a Mon Fri Daily or Weekly timer The timer will operate the next time it is scheduled to do so To stop all operations of such a timer you must delete the timer itself For a Reminder Event Timer instead of having the option to stop the timer you have the option to tune to the program instead INFO Using Quick Record You can use quick record to very quickly set a one time one program DVR Event Timer 1 Select a program you want to watch 2 Press the RECORD button The figure below will be displayed RECORD 3 When the Record Remainder of This Event screen displays select e OK to start the recording now press STOP to end the recording e Options to customize the Quick Recording features Page 56 Using Timers Stop Recording Manually The receiver will record until you press STOP Note that failing to press STOP could continue Tip You can edit recording and fill the DVR hard drive and delete timers from
15. 559 568 588 590 618 676 678 549 556 588 548 581 584 588 610 54 Fuji 67 5 5 Electrohome Electrophonic Emerson Finlandia Finlux Fisher Garrard 9 8 8 8 605 607 675 678 Goodmans Gradiente Harley Davidson 1 536 538 539 540 588 595 597 682 554 581 591 592 594 595 675 676 678 Harman Kardon Headquarter Hitachi Instant Replay ITT JC Penney JVC 561 562 581 592 594 682 I 676 A e O Magnavox 533 554 556 678 797 798 Marantz 554 556 581 585 592 594 678 585 588 675 676 678 585 o M o i 595 Panasonic 554 614 628 633 678 777 780 781 782 783 784 785 786 787 788 789 790 791 792 793 794 795 796 799 808 809 802 803 804 Device Codes Quasar 554 678 770 771 772 805 806 Radio Shack 512 607 610 676 Radio Shack Realistic 581 584 588 675 678 RCA 518 525 591 595 605 607 615 649 675 678 713 114 T15 Realistic 534 549 554 581 584 585 588 675 678 76 5 5 Samsung 515 517 534 579 591 675 755 807 SB 2 3 3 556 78 Sylvania 554 556 567 588 678 756 769 776 Videosonic Wards 534 588 595 675 676 678 XR 1000 588 678 Sears 549 581 584 595 610 676 678 gt gt 3 j gt 2 Page 111 Chapter 4 Reference TV VCR Combo Tuner Amplifier Codes Programming
16. Den Den oe vO VO VO VO lt M lt w k cU O m D Note Once you confirm an order for a pay per view program or event you cannot cancel the order and you will be billed for it Select Yes if you want to confirm your purchase If you do not want to purchase the pay per view program select the No or Cancel option Using Favorites Lists Favorites Lists are lists of your favorite channels You can create and change the lists yourself adding and removing channels as you wish Your favorite channels can be grouped into no more than four lists each with the same or completely different channels For example one Favorites List could have 100 channels and a second list only 10 Or all four lists could have 50 channels each e When you make a Favorites List active the Program Guide and Browse Banner display only the channels in that list Also the receiver skips those channels that are not on the active list when you use the remote control UP or DOWN ARROW button to change channels e The All Chan Favorites List contains all the channels available to you You cannot make any changes to the All Chan list e The All Sub Favorites List contains all the channels in your subscription You cannot make any changes to the All Sub list except by calling customer service at DISH Network and changing your subscription e Each Favorites List has a unique color in the Program Guide You can give each list a unique name as well When you first g
17. Down to scroll a page at a time 7 Select one of the programs to watch or select Done to close the Search Results screen Note If you select a program that is on now then the receiver tunes to that program If you select a program that is on in the future you will have to set an event timer See page 54 for more information on event timers Search History After you have searched for programs or other information your receiver builds a history You can use the Search History instead of typing the information again with the virtual keyboard 1 Press the POUND button to open the Search screen 2 Select History to display the Search History screen 3 At the Search History screen you have the following options e Search Select one of the items and then select Search e Edit Select one of the items and then select Edit to make changes Page 73 Chapter 3 Using the System e Delete Select one of the items and then select Delete e Delete All Select Delete All to clear the Search History Using Locks When you unlock programming delivered by the receiver s outputs to your coaxial cabling you are allowing all TVs connected to your reciever to have access to the same programming In this case you must rely on the V Chip technology and settings in the individual televisions to prevent viewing of inappropriate programming Consult your TVs user guides for instructions to set up V Chip protection N
18. IR UHF Pro remote control so that it can control menus and programming from another room Connect this antenna here and place it so that it does not touch anything If you do not connect the antenna you cannot use a UHF enabled remote to control the receiver s menus and programming The REMOTE ANTENNA port is color coded green Telephone Jack The TELEPHONE JACK is used to connect the receiver to an active telephone line Use a standard RJ 11 telephone cable assembly to make the connection You must keep the receiver connected to an active telephone line Otherwise you may not be able to order pay per view programs use all of the DISH Interactive features or access other customer services from DISH Network PHONE Remote Controls Remote controls give you easy access to all the features of your satellite receiver You can set up a DISH Network four component remote to control the Remote Controls Tip If you connect a cable to the TV Antenna In port attach the black cable sticker to the cable near where it attaches to the receiver The stickers are located inside the front cover of this guide Page 21 Chapter 2 Receiver Description and Installation satellite receiver and as many as three other devices These devices can be your TV a VCR or DVD player and a third device an audio system or a second TV Types of Remote Controls Page 22 Remote Control IR silver or IR green uses infrared l
19. Make sure that the cable s for the satellite you have selected are connected to the LNBF that receives signals from that satellite It is very important for the receiver to get the latest operating software so let the receiver do so The download may take several minutes Do not disturb or unplug the receiver during this time Page 99 Chapter 4 Reference Message Number Possible Reason What to Do po 078 079 080 The receiver gives you three chances to enter the correct password If you fail to do so the receiver times out and will not allow you to try again for several minutes You may not have connected the receiver to an active telephone line Or the telephone line may be defective Maybe the receiver is connected to a DSL Digital Subscriber Line phone line You may have set up the receiver to reset itself back to the factory defaults that is the settings it had when it was shipped from the factory Using the Remote Control What Is Happening You cannot find the remote control e N A Possible Reason Wait a few minutes and then try again to enter the password Note The time out feature is designed to prevent someone from trying password after password until he or she happens to guess the right one and so gains unauthorized access to the receiver Connect the receiver to an active telephone line Make sure that the telephone line to which you connect the receiver is wor
20. Only the buttons described here control a tuner or audio amplifier Some of the buttons described here may not control your tuner or amplifier Please see the user s manual that came with your tuner or amplifier for more information AUX Mode Button You must first set up the remote to control the device See Set Up the Remote to Control Devices beginning on page 85 Then you must press the AUX mode button to set the remote to AUX mode The AUX mode button flashes once to show you ve set the remote to AUX mode Make sure you keep the remote in AUX mode to use the buttons described here to control your auxiliary device POWER Power Button Press the red unmarked POWER button to turn the tuner or amplifier on or off MUTE Mute Button Press the MUTE button to turn the sound for the AUX device off or on VOLUME 7 Volume Button Press the VOLUME button to raise or lower the volume of the sound Up and Down Arrow Buttons Use UP and DOWN ARROW buttons to change channels on a tuner or audio device Limited mode does not affect any device programmed in AUX mode m Select Button The SELECT button works as the INPUT SELECT button for a tuner pre Page 93 Chapter 3 Using the System amp Other Remote Control Features Switch Between TV and AUX Device Volume Control When you set up the remote to control a TV the mute and volume buttons are automatically set to control the TV volume However
21. TV Set the VCR output to Channel 3 or 4 as selected on page 27 Tune the nearby VCR and TV to Channel 3 or 4 as selected on page 27 You can place a TV1 channel sticker Channel 3 or 4 as selected in step 5 Se on or near the nearby TV This sticker will remind you which channel to use Pap n on this TV to watch satellite programming The stickers are located in the inside front cover of this guide Cable If you want to receive channels from an over the air antenna or cable in addition to your satellite receiver programming connect the over the air antenna cable into your TV distribution equipment For the nearby TV receiving programming from CH 3 4 OUT the over the air antenna cable needs to be connected to the TV ANTENNA CABLE N port Page 31 Chapter 2 Receiver Description and Installation TV distribution equipment devices may include coax panels amplifiers or super home nodes and are available through many companies Optimize Your Remote Controls Change the Address When you receive your system both remote controls and the receiver have been set to communicate on address 1 However because UHF signals travel long distances and go through walls a neighbor s UHF Pro remote could control your receiver by mistake 1f they are on the same address Note You can also use this procedure to change the Primary Remote Address for the IR remote control on a nearby TV if necessary However if you are using a U
22. Tip An IR remote Note The menu buttons that are grayed out indicate that while the features is used to control are not yet available on this system they may become available with future menus and satellite software upgrades programming ona nearby TV An 1 Press the remote control MENU button to open the Main ED optional IR UHF Menu Pro remote can be used to control your receiver from another room beat hy Caneel te 2 Press the 1 button to select the Program Guide option on the Main Menu This opens the Program Guide on the TV screen List Mig ted disk ittam Mon 9 08 Paid Programming 10 00am 10 30am bayana ma oy Lat Tertulles de Asadar You can use the Program Guide to find and select a program to watch For now though go on with this tour 3 Press the MENU button to go back to the Main Menu 4 Press the 2 button to select the Themes and Search option on the Main Menu This menu allows you to search for programming by themes movies sports etc or by key words used in the program information 6 Page 7 Chapter 1 Introduction Ralig igus 5 Press the MENU button to go back to the Main Menu 6 Press the 3 button to select the Customer option This menu Sat provides convenient access to your DISH Network account to Q review your statement pay your bill upgrade programming and more dish ss CUSTOMER SUPPORT Add Channels eT View Your Statement C7 Pay Your DIS
23. YOU ARE AN EXISTING CUSTOMER AND DO NOT WISH TO ACCEPT ANY CHANGED OR REPLACED AGREEMENT YOU MUST NOTIFY US IMMEDIATELY AND WE WILL AT OUR OPTION EITHER CANCEL YOUR SERVICE OR ALLOW YOU TO CONTINUE TO RECEIVE YOUR SERVICES UNDER THE PREVIOUS VERSION OF THIS AGREEMENT 1 THE DISH NETWORK SERVICE A Services Defined For purposes of this Agreement the term Services shall mean all video audio interactive and other programming services and all other services that are currently available from DISH Network whether subscription based pay per view based or otherwise and that we may provide to consumers in the future B Minimum Programming Levels If your applicable Promotion Agreement specifies required minimum programming you must subscribe to such programming Otherwise you must subscribe to one or more of the following programming packages or we may charge you a Service Access Fee as detailed in Section 2 D DishFAMILY DishMEXICO TurboHD Bronze or a higher version of such packages a Chinese Greek Russian Polish Urdu Arabic Portuguese or Hindi language programming package a combination of Locals Only and one of TV Globo Record Package TV Globo a la carte Israeli Platinum Package Panorama Italiano TV Japan Polish Premium Pack Bangla Mega Pack Punjabi Pack Telugu Pack Pinoy Mega Pack German Language Plus Package or RTVI RTVI Package or any of their successor packages We may change such minimum programming requirements a
24. a Aa 81 Resetting Receiver to Factory Default Settings cccceeeeeeeeeeeees 82 Changing Audio Languages for Programs c cccseceessseeeeeeneeeeeeeneees 83 Receiver Updates dicini a e a E 84 Control Other Devices with the Remote Control ccccccsseeeeeeeees 85 Testing Ne SY SUI docket cnccnadiamcsne dca ties a E aA 95 Chapter 4 Releren Ce iicissciecccccteccndec cetera ccctavincucketnatecasdectoestearsetcunes 97 Troubleshooting Tables a xcicncs cries ic et eee eeeleee ee esdiaes 97 DEVICE COGS S cresec ceca ses en a savsceceeanteesen oeaueecane 109 yA 0 0 91 Gaepe een opree npr npr cr a a a E terre nara rns 115 Limited Warranty 2 c22cc550 5e c2isiets sahaadndickap lt dacdaadenoetssadeas dati desesdabadenatedss 115 What the Warranty Covers acictoeicrs tesa wise olen ees 115 What the Warranty Does Not Cover cccceeeeeeeeeeeeeeeeeeeeeeseeeeeeens 115 Residential Customer Agreement ccccccseseceeceeeeeeeeseeeeesaaeeeeeens 116 Staying L gal wasceth sand ganece ee acetcaen stipe ceaniaarese tase iaai aeaa rai Lea lacstaans 124 POG COMPING esses ors Aico ieet a a a Wee ehee ieee 124 Radio Interference ccccceccccccesscceceeeeeeeceeeseeeseeeeesseeseeeesaeeeeessaseeeeas 125 Signal Strength Present at the Television ccccceecceeeeeeeeeeeeeeeees 125 Connecting to an Over the Air Antenna cccccecceeseseeeeeaeeeeeeeeeeees 125 CO carci sateen pouch de aus estat on at
25. any TV thatis Extend End Time You can set the stop time for the recording connected to one of the TV1 outputs Create a Recurring Timer You can set up a timer like the one described in Setting Up an Automatic Event Timer on page 57 Record the Entire Event The receiver stops the recording at the scheduled end of the current program or event Setting Up an Automatic Event Timer 1 Find a future program by using the Browse Banner the Themes menu or the Program Guide The program can be on a satellite delivered or over the air OTA channel if applicable With the program highlighted press the SELECT button Tip The IR remote control is used to control the menus and programming on the nearby TV An optional IR UHF Pro remote is available separately and can control the receiver from another room 2 Select a Timer Frequency option See Event Timer Frequency on page 55 Notice that a mark displays in the box next to your selection 3 Select a Timer Type See Event Timer Types on page 55 Again your selection is indicated on the screen 4 Select any applicable timer Options to change priority select Set Priority 5 Select the Create Timer option to save the new event timer 6 The Program Guide displays a small indicator of which of the two tuners in your satellite receiver is scheduled to record the event Setting Up a Manual Event Timer 1 Press the MENU button and selec
26. at one satellite but selected the option for another satellite on the Point Dish Signal menu You may have set up the receiver to accept a transmission a download of the latest operating software via the satellite signal Troubleshooting Tables What to Do You must buy a channel before you can tune to a program on that channel Call the Customer Service Center to buy the channel or if you believe this message was displayed by mistake Wait a few minutes to see if the message is removed Make sure that all required cables are in place and check that all cable connections are tight and dry for outdoor cables Make sure that the satellite dish has a clear line of sight to the satellite Check whether branches or leaves have grown into the line of sight Check that the Signal Strength bar in the Point Dish Signal menu is green and displays the word Locked If not contact your installer to re aim the satellite dish You must connect the receiver to an active telephone connection at all times If you install two or more receivers you must connect each receiver to an active telephone connection at all times Call the Customer Service Center for help checking the credit limit and or to get authorization to make a purchase If you have authorized the receiver wait a few minutes to see if the message is removed Make sure that all required cables are in place and check that all cable connections are tight and dr
27. billing address in our records If we send you notice via broadcast on a television channel or through publication on the website set forth at the top of this Agreement it will be considered given when first broadcast or published If we send you notice by telephone it will be considered given when personally delivered to you or when left as a message at your then current phone number in our records Unless otherwise specified in this Agreement any notice required or permitted to be given by you under this Agreement shall be in writing and shall be sent by first class mail addressed to us at the mailing address set forth at the top of this Agreement and shall be deemed given when received by us at such mailing address B Physical Address Change of Address When setting up your DISH Network account you must provide us with the physical address where your Equipment will be located and your Services will be provided A post office box does not meet this requirement You must give us immediate notice of any change of name mailing address telephone number or physical address where your Equipment is located You may do this by notifying our customer service center by telephone or in writing at the phone number mailing address or e mail address set forth at the top of this Agreement C Online Account Information If you have an online account with us you are responsible for maintaining the confidentiality of your account username and password and for a
28. channels Unlock the receiver for the Program Guide to display hidden channels Do the Check Switch procedure see the installation instructions for details What to Do You must lock the receiver to apply any lock that you have set Call the Customer Service Center You must provide account information to the Customer Service Representative If you have set up a PIN you will need to provide that as well Page 103 Chapter 4 Reference Changing Channels What Is Happening You enter a desired channel number The channel changes but the new channel is not exactly the channel you entered You are scanning up or down through the channels and the receiver is skipping channels that you know you have bought Using Favorites Lists What Is Happening You press the remote Guide button while the Program Guide is displayed You find that you can apply only the All Chan list or the All Sub list You try to change the All Chan list or the All Sub list The receiver displays an ERROR message You try to apply an empty Favorite List The receiver displays an ERROR message A Favorite List does not show channels that you know you have added to it What Is Happening Someone orders a pay per view program without your permission Page 104 Possible Reason You may have made a mistake entering the channel number or the channel number you entered may be invalid If so the channel d
29. choose programs by the theme of their contents for example just movies or just sports You can then quickly list programs based on that theme and choose the program you want from the list 1 Open the Themes and Search menu by doing one of the following e While watching a program press the LEFT ARROW button omsmry e Press the MENU button and then select the Themes and Search option dish Themes and Search Mon September B T r 1 e b 0 coc i 2 Select the option for a category 3 Select the desired program or event in the list of programs Note If the program you highlighted is on some time in the future then the receiver will open the Create An Event Timer menu See Using Timers beginning on page 54 for more information Page 71 Chapter 3 Using the System Tip Use Search History instead of the keyboard if you ve searched for the same program or information before Page 72 Search 1 Open the Search screen by doing one of the following Press the POUND button on the remote control While watching a program press the LEFT ARROW button to display the Themes and Search menu The select Search omsmry Press the MENU button and then select the Themes option to display the Themes and Search menu The select Search _ m 2 The Search screen is displayed with a virtual keyboard dist oo i 14pm 3 You can search for events two ways Selec
30. directed to call a Return Authorization representative Before shipping any equipment you must talk to a Return Authorization representative and must obtain a Return Authorization RA number 4 You will be given the appropriate address for which to return your equipment Whether under warranty or not you will be responsible for the cost of shipping back the defective equipment For faster service see the Advance Exchange Program below 5 Returned equipment must be packaged properly using either the original shipping materials or the packaging in which the replacement equipment is shipped Include a copy of the Bill of Sale Any items returned without a copy of the Proof of Purchase will be considered out of warranty Follow the instructions given to you by the Customer Service Representative 6 Write the RA number in large clearly visible characters on the outside of the shipping box that you use to return the equipment To avoid confusion and misunderstandings shipments without an RA number clearly visible on the outside of the box will be returned to you at your expense Advance Exchange Program The Advance Exchange Program allows you to have replacement equipment shipped immediately to you depending upon where you live it could take three to five business days Along with replacement equipment you will receive a prepaid shipping label and instructions on how to return the defective equipment The shipping charge for receiving replacemen
31. for a ane gene Programming in AUX mode o 863 22200 Press 2 before entering the combination devices Program the remote control in TV mode tuner amplifier code i Konka 637 638 753 and then in VCR mode 636 641 656 687 718 6 Broksonic 748 74 70 7 1 Goldstar 747 9 Panasonic 747 2 Quasar 147 6 647 674 759 760 762 807 809 814 835 Harman Kardon 640 672 751 7 7 Panasonic 639 663 714 715 716 734 765 813 840 841 DVD Player Codes 855 856 868 869 870 871 872 873 882 Programming in AUX mode Press 1 before entering the 766 874 DVD code Pion i 665 719 812 876 877 878 879 880 1 3 2 3 8 7 7 Aiwa 634 694 637 703 725 786 827 Kenwood 676 691 726 728 774 795 828 829 830 831 832 840 842 Onkyo 642 660 662 678 785 788 790 791 792 796 801 846 Panasonic 643 644 652 783 797 798 799 808 810 815 816 817 818 819 820 821 822 824 825 826 833 836 837 838 839 Pioneer 667 668 679 702 767 770 772 779 802 806 844 RCA 635 638 704 727 712 713 714 715 Alpine 653 R 666 690 749 816 842 854 Samsung 652 667 668 691 705 740 741 820 821 844 845 866 875 881 Sony 617 645 670 671 729 730 731 817 818 830 831 832 836 837 838 843 847 848 849 851 852 853 857 858 864 883 884 Toshiba 616 646 672 735 736 814 815
32. gone Press the PAUSE button and then press the FWD button to go forward in the program in slow motion When you press the FWD button once the program advances at 1 15 the speed of normal play Press the FWD button twice for 1 4 as fast as normal play Press the FWD button three times to play the program Note Of course you can t go forward into the future part of a live program that hasn t been broadcast yet Press the PLAY button to watch the program Also press this button to switch from pause forward or reverse to play PLAY Press the SKIP BACK button to skip back about ten seconds in a recorded program Press this button again to skip back again Press the PAUSE button and then press the SKIP BACK button to reverse through the program one frame at a time Press the SKIP AHEAD button to skip ahead about 30 seconds in the program or event Press this button again to skip ahead again fe Press the PAUSE button and then press SKIP AHEAD to advance through the program one frame at a time Press the VIEW LIVE TV button to catch up to the present and watch the program or event as it s showing now Page 65 Chapter 3 Using the System Page 66 Using Quick Recording Turn the receiver on and tune it to a channel with a program you want to record Note If you record a locked program or event while you have the receiver locked then you ll have to enter the password to play back that recordi
33. if you want to use the AUX mode to control an audio amplifier or other device with a volume setting you can set up the remote to control that device s volume instead of TV volume To set the remote to control the AUX device s volume 1 Press and hold the AUX mode button for three seconds and then release it The AUX mode button will blink 2 Press the POUND button 3 Press the plus side of the VOLUME button 4 Press the O number button amp 5 Press the POUND button er The AUX mode button flashes three times 6 Press the SAT mode button 7 Press the plus and minus sides of the VOLUME button The device s volume changes and the AUX mode button flashes instead of the TV mode button VOLUME To set the remote back to control the TV volume 1 Press and hold the TV mode button for three seconds and then 4 release it The TV mode button will flash ea 2 Press the POUND button 3 Press the plus side of the VOLUME button VOLUME Page 94 Press the 0 number button Press the POUND button The TV mode button flashes three times Press the SAT mode button VOLUME Press the plus and minus sides of the VOLUME button The TV s volume changes and the TV mode button flashes instead of the AUX mode button Testing the System Starting a Test Press MENU 6 3 to access the Diagnostics menu You will see several options available for
34. in 887 TV amp 797 VCR AUX mode press before Philips 891 TV amp 801 VCR entering the DVD code using 892 TV amp 802 VCR the DVD cod 893 TV amp 803 VCR CORS 894 TV amp 804 VCR Quasar 860 TV amp 770 VCR 862 TV amp 772 VCR 895 TV amp 805 VCR 896 TV amp 806 VCR 873 TV 783 VCR amp 836 tuner code in AUX 874 TV 784 VCR amp 833 tuner code in AUX 875 TV 785 VCR amp 826 tuner code in AUX 876 TV 786 VCR amp 825 tuner code in AUX Panasonic 877 TV 787 VCR amp 824 tuner code in AUX 878 TV 788 VCR amp 822 tuner code in AUX Broksonic 752 Apex 757 863 TV amp 773 VCR 864 TV amp 774 VCR Samsung 755 TV amp 755 VCR 897 TV amp 807 VCR 879 TV 789 VCR amp 821 tuner code in AUX 880 TV 790 VCR amp Panasonic 820 tuner code in AUX 881 TV 791 VCR amp REA ae 756 TV amp 756 VCR 819 tuner code in AUX Sansui 754 882 TV 792 VCR amp Ree a TV VC R DVD Com bo 818 tuner code in AUX y Codes 883 TV 793 VCR amp Toshiba 865 TV amp 814 DVD as ue cag 866 TV amp 815 DVD oe 884 TV 794 VCR amp Programming for combination 816 tuner code in AUX devices Program the remote 885 TV 795 VCR amp DVD VCR Combo Codes control in TV mode using the i aaa aaa TV code then in VCR mode en ene Wray uner code in AUX Programming for using the VCR code and finally combination devices the DVD in AUX mode press 1 Program the remote in VCR before entering th
35. one of our customer service centers to order DISH Network pay per view Services 25 00 We disconnect your Services for any reason and you wish to restart such Services unless you are receiving Services pursuant to a Pre Pay Promotion Service Access Fee Live Operator Payment Fee You make a debit or credit card payment through a DISH Network customer service representative unless you are receiving Services pursuant to a Pre Pay Promotion You would like the ability to order pay per view Services at any Restart Fee 5 00 If you are a Pre Pay Promotion customer we disconnect your Services for any reason and you wish to restart such Services Returned Payment Fee 10 00 You pay DISH Network by EFT or check and payment is subsequently returned 14 95 DISH Network sends you hardware you via regular delivery Additional 10 Extended Delivery Fee applies to Alaska Hawaii Puerto Rico or the U S Virgin Islands deliveries 5 95 DISH Network sends you a remote control via regular delivery An additional 10 Extended Delivery Fee applies to Alaska Hawaii Puerto Rico or the U S Virgin Islands deliveries Shipping and Handling Fee 8 95 DISH Network sends you an accessory via regular delivery An additional 7 Extended Delivery Fee applies to Alaska Hawaii Puerto Rico or the U S Virgin Islands deliveries 24 95 DISH Network sends you an item via overnight delivery not available to Alaska Hawaii Pue
36. please contact DISH Network at 1 800 333 3474 for repair and warranty information If the trouble is causing harm to the telephone network the telephone company may request you remove the equipment from the network until the problem is resolved There are no customer repairable parts inside Any attempts to repair the receiver will void your authorization to use it Page 124 Compliance Information Statement EchoStar Technologies Corporation 94 Inverness Terrace East Englewood CO 303 706 4000 declares that This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received ede interference that may cause undesired operation This eee A has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and
37. request the factory reset 2 When the receiver displays a Warning message confirm that you want to reset all receiver preferences by selecting Yes Page 82 Changing Audio Languages for Programs Changing Audio Languages for Programs You may be able to change the language of some programs audio An alternate language may not be available for all programs or events Some programs such as movies show at the start whether an alternate language is available An alternate language applies only to the audio portion of the program and does not change the language used in the menus displayed by the DVR receiver 1 Press the MENU 8 4 to access the Alternate Audio screen x p on en Pa Ti j d isf Alternate Audio 6 26 pm Ei 2 Select the language you want for program audio in the Languages list 3 Select the Done option to save your language choice The receiver displays the System Setup menu Page 83 Chapter 3 Using the System Receiver Updates Your satellite receiver is set to turn itself off at 3 00 a m so that it can receive updates to the Program Guide To change this update time complete the following 1 Press the MENU 8 5 to open the Updates screen d sh Updates bimi Piara telect a daily tie for downloading Program Guids altel tan gaP ees 2 Highlight the Time Set option 3 Use the UP and DOWN ARROW buttons to highlight the time 4 Go to the AM PM option and use the UP and DOWN ARROW
38. set up to control A quick flash zero before the three digit code is for a TV one regular flash is fora VCR or DVD player and two flashes is for a tuner or audio amplifier For example hold the TV mode button for a TV until all of the other mode buttons light When you let go the TV mode light will flash For example if the code is 570 the mode button flashes five times pauses flashes seven times pauses and flashes once quickly This example sequence corresponds to device code 570 your actual code will probably differ For example if the TV code is 570 the AUX mode button flashes once quickly indicating O for TV pauses flashes five times pauses flashes seven times pauses and flashes once quickly This example sequence corresponds to device code 570 your actual code will probably differ Control Other Devices with the Remote Control Remote Control Buttons Control the Receiver When you get the remote it s already set up to control the receiver However you must set up the remote to control the TV before you can use the MUTE and VOLUME buttons to control TV sound For information on the remote buttons that control the receiver see Using the Remote Controls on page 37 Tip If some of the buttons on the remote control do Control a TV or a Second TV Sie RET Only the buttons described here will control a TV Some of these buttons may that you have set up in TV mode then try other codes S
39. testing your DVR receiver Telephone Connection Test This test checks that the receiver telephone connection is working Select the Connection option to begin the test The receiver displays a message asking you to wait until the test 1s done If the telephone connection is correct then the receiver displays a Phone Connection OK message If the receiver highlights the Done option then select the Dial Out option so the receiver can make a toll free call to the Customer Service Center Press the remote control SELECT button to start the call The receiver displays a message asking you to wait until the call is done When the call is done select the Done option to exit the test menu If the telephone line is not connected properly then the receiver displays a failure message In this case check the telephone connection and line and then repeat the test Note If you have the receiver connected to a DSL Digital Subscriber Line phone line it may cause this test to fail If so you will need to install a DSL filter between the receiver and the telephone jack on the wall You should be able to get a DSL filter from your DSL provider or your local electronic parts store Testing the System Page 95 Chapter 3 Using the System Notes Page 96 Chapter 4 Reference Troubleshooting Tables Use these tables if you have problems using the system before calling the Customer Service Center Many problems arise from misunder
40. the GUIDE button switches the receiver between the All Chan and All Sub Using Timers Event timers let you set up the receiver to tune in to future programs and or record them with the DVR features An event is a program one time or Page 54 recurring a sports event a Pay Per View movie or anything else that is available on satellite TV You can set any one of the following e A one time event timer with Quick Record e An automatic event timer for a program listed with start and stop times in the Program Guide This can be a recurring program that comes on each day or each week at the same time e A manual event timer for a program you set custom start and stop times Event Timer Types DVR Reminds you that a program is about to start tunes the receiver to the program when it begins and starts recording the program or event Auto Tune Reminds you that a program is about to start and tunes the receiver for you to watch the program when it begins Ext Tunes the receiver to a program and sends recording commands to an external device like a VCR connected to TV1 RCA type or S Video outputs Reminder Reminds you that a program is about to start Doesn t tune to it Event Timer Frequency All Episodes Applies to all of the episodes on this channel at any time New Episodes Applies only to current season episodes of a program on this channel that are flagged as New in their program information Once
41. the picture back from your satellite receiver When you press the RECOVER button as described below the remote control sends commands to your TV to change channels or video inputs to try to return you to watching satellite programming This procedure works only if you have accidentally changed the TV channel or video input It does not recover a lost satellite signal See Chapter 4 Reference for troubleshooting information The following setup is required to use the RECOVER button e The remote control must be set up to control the TV and if installed the VCR see page 85 e Ifa VCR is installed make sure it is connected as shown on page 31 To use the RECOVER button complete the following instructions 1 Press and hold the remote control s RECOVER button until all four device mode buttons light and then release the button The SAT mode button flashes twice and then all four device mode buttons flash three times 2 Press the RECOVER button Wait for the TV or VCR mode button to flash Page 42 Using the Menus once and then all four device mode buttons to flash once 3 If you see the System Info screen press the SELECT button to close the screen You have recovered the video image from your satellite receiver 4 If you do not see the System Info screen repeat steps 2 and 3 until you have recovered the video image from your satellite receiver Note Press any remote control button other than the RECOVER button to end
42. them 111 you otherwise violate the terms and conditions of this Agreement or any applicable Promotion Agreement iv you transfer encumber or relocate any leased Equipment unless you relocate such Equipment as part of a residential move into an area within which you can permissibly continue to receive such Services v you assign or attempt to assign any of your rights duties or obligations under this Agreement or any applicable Promotion Agreement vi you are receiving Services through a third party billing agent and become ineligible to receive applicable services provided by such third party billing agent or vii you commence any act or filing of bankruptcy or bankruptcy proceedings are commenced against you D No Credits If your Services are cancelled or disconnected for any reason you still must pay all outstanding balances accrued including without limitation any applicable fees Except in certain limited circumstances charges for Services once charged to your account are non refundable and no refunds or credits will be provided in connection with the cancellation of Services If you received a discounted price due to a promotion and you cancel prior to any applicable expiration of that promotion you are not entitled to any refund or credit for the unused portions of such discounted price If you received a discounted price in exchange for your agreement to pay for your Services on a multi month basis and you cancel your Services
43. weak or dead The receiver power cord not plugged into a power outlet or there may be a problem with the AC power The remote control s may not be set to the address es used by the satellite receiver You may be trying to use an IR remote to control a receiver in another location The TV2 indicator will not light The IR sensor on the extender that receives the remote control signals may not be facing the remote control The IR cable on the extender that sends the signal to the receiver may not be right in front of the IR sensor on the receiver front panel You are using Remote Control 2 which does not transmit IR signals Possible Reason Troubleshooting Tables Possible Reason What to Do Try other remote control buttons to see if the receiver is responding Replace the remote control batteries with fresh ones of the right size type Check that the receiver power cord is not damaged and that the plug is inserted correctly into the outlet Make sure the remote control s are set to the same address es used by the satellite receiver See page 32 for information on changing the remote control address Make sure you are using the IR remote with a clear line of sight to the receiver This is normal No action is required Make sure that the extender that receives the signal from the remote control is facing the right way so that the IR sensor can receive the remote control signals Make sure that t
44. without changing the program that you are watching The receiver displays information on the program you are watching at the top and Browse Banner information at the bottom of the TV screen X Remote Control H Help 200am 10 00am 101 HELP ge judge Joe Brown E Judge e ee gt En 90jam Jdam 9 30am 10 00am NA NA J Note If the All Chan Favorite List is active the Browse Banner displays all the channels If the All Sub list is active the Browse Banner displays only the channels in your subscription If a Favorites List is active the Browse Banner displays only the channels in that list If you have set up the Program Guide to hide adult channels and the receiver is locked the Browse Banner also does not display such channels Page 50 Displaying Program Information Using the Browse Banner Tip When using the Browse Banner do you want to know when the movie you re about to watch was made Press the INFO button to find out When you re a7 finished press the DISH NETWORK FYL Save on your DISH CANCEL button to 000m 2 00am Network bil iA Ra tostants return to the HA 1 Press the BROWSE RIGHT ARROW button to open the Browse Banner F mMnogon a DISH NETWORK FYI i0 0am 6 00pm 101 ONFYI Browse Banner 2 Change the channel displayed on the Browse Banner by doing one of the following e Enter the channel number for the program or event th
45. 15 C9 There is a timer contilct far each red tiima stoi One of the conflicting timers muni be edited or deleted Page 59 Chapter 3 Using the System Tip You can view edit and delete timers from any TV that is connected to one of the TV1 outputs Page 60 When the Timer Conflict screen displays resolve the conflict by doing the following 1 Select one of the timers The Timer Conflict Resolution screen displays 2 When the Timer Conflict Resolution screen is displayed select one of the following choices e Delete This Timer Removes the timer completely e Edit This Timer e Skip This Timer Once Select this option if you are creating a timer for a special program Once and have a recurring timer set for a program you watch regularly Mon Fri Daily or Weekly For example you want to set a timer for an awards show Once but it conflicts with the timer for a news program Mon Fri Daily or Weekly You can select the timer for the news program and then select Skip This Timer Once 3 After making your selection on the Timer Conflict Resolution screen select the Yes option to close the screen 4 Select Done Maximum Number of Event Timers Although you can create timers for lots of your favorite programs and events there is a limit to the number of event timers you can create depending on your satellite receiver s memory If you try to create more than this maximum number the re
46. 30 645 646 650 651 652 654 676 690 691 698 701 715 716 725 728 742 779 809 859 505 523 526 545 546 566 573 652 653 654 655 656 658 693 730 Hitachi Infinity 566 JC Penney 505 506 516 525 526 543 546 631 645 646 650 652 653 654 658 676 678 680 690 691 701 725 726 728 730 JVC 508 557 559 642 649 655 676 726 735 736 737 812 817 KTV 526 541 573 657 658 662 696 LXI 563 566 590 595 631 635 645 646 650 654 683 691 701 725 Magnavox 506 520 525 536 566 567 568 573 610 652 654 656 723 724 729 762 818 887 888 Memorex 590 627 653 654 675 683 720 MGA 504 505 506 542 571 573 627 652 653 654 656 728 Midland 501 646 658 676 725 730 Mitsubishi 504 505 542 570 571 572 573 597 623 627 652 653 654 656 705 728 787 799 804 Montgomery Wards 500 505 506 534 543 567 568 675 523 526 548 549 553 554 555 585 597 626 636 638 643 648 652 654 655 702 718 726 786 788 789 790 791 792 801 802 Page 109 Chapter 4 Reference TV MTC Multitech NAD National NEC Nikkai Nikko Normandic Novabeam NTC Nyon Olevia Onwa Optimus Optonica Orion Osaki Panasonic Philco Philips Philips Magnavox Pilot Pioneer Polaroid Portland Price Club Prism Proscan Proton Pro View Pulsar Quasar Pag
47. 79 Highlighting a Choice in a Menu 46 Highlighting Menu Options 45 Important Information About This Receiver 1 Installation aie Installing Batteries Languages Changing 83 Legal Notices Limited Warranty 15 List of Choices in the Menus 45 Locking and Unlocking the Receiver 74 Locking Pay Per View 7 Locking Receiver Front Panel 77 Locks Adult Channels 79 Channel Locks 76 Front Panel 77 Password Pay Per View 77 Rating Locks 75 Low Battery Warning 23 Main Menu 7 44 Making a Favorites List Active 54 Manual Event Timer Timers Manual 57 Maximum Number of Timers 60 Menus Browse Banner 6 45 Cancelling a Procedure 46 Customer Dish Home 8 DVR Events 66 Favorites Front Panel Menu Button 19 Highlighting Choices 46 Highlighting Options Installation Summary List of Choices 45 Locks 9 74 Main 7 Main Menu 44 Modulator Setup 27 Open and Close 44 Phone System 28 Piet nee d 0 Favorites Program Guide 7 44 48 Selecting a Choice System Setup Themes and Search 5 ae 44 Timer Conflict Timers Menus and Screens DVR Record Event 16 62 Program Guide 16 62 Modulator Setup Page 128 Naming a Favorites List 54 Nearby TV Changing Output Channels 27 Coaxial Connections Connecting Power RCA and S Video Connections 25 Recording Remote Control 22 26 Remote Control 1 2 25 TV1 Connections 20 TV1 Power 19 On Demand Recording 64 66 70 DishPVR Recorded Events Menu 67 Once You ve Made One or More Re
48. 819 825 826 827 828 834 846 Apex 654 655 744 757 835 839 5 0 0 4 Archos 885 BOSE 758 811 Broksonic 656 752 Clarion Classic 695 CyberHome 833 Daewoo 657 859 Denon 697 699 700 EchoStar 722 Emerson 658 Fisher 659 Funai 658 E 702 703 Go Video 692 693 822 GPX 704 Hitachi 660 668 705 706 707 740 823 860 Page 112 Device Codes uner Amplifier Codes Codes Sony 639 645 687 728 729 DVD VCR 730 765 766 769 771 RPEN 113 17116 111 118 692 693 822 Programming for combination 781 782 784 787 789 ne Bao devices Program the remote in 793 794 803 811 812 WCE O 813 TV mode using the TV code r a Scns 778 VCR amp 817 DVD and tuner in AUX mode press 2 ae isvexonty pefore entering the tuner code 818 DVD ONLY 643 644 652 768 804 TEA T TV VCR Combo C we ictor ombo Codes 868 TV 799 VCR amp Yamaha 663 730 731 732 733 798 tuner code in AUX 823 834 841 Programming for 869 TV 808 VCR amp combination devices 799 tuner code in AUX Program the remote control in 870 TV 780 VCR amp TV mode using the TV code 839 tuner code in AUX TV DVD Combo Codes and then in VCR mode using 871 TV 781 VCR amp Prog ramming for the VCR code 838 tuner code in AUX combination devices 872 TV 782 VCR amp 837 tuner code in AUX Program the remote control in TV VCR TV mode using the TV code and then in VCR mode or
49. CALL button to go back to the last TV channel you watched Press it again to switch between the last two TV channels you watched ghi jk Q iuw gt Number Buttons a 3 D Use the NUMBER PAD buttons to directly enter a different channel number Note These buttons do not change the channels on the TV 1f the remote control has been set to operate in limited mode Page 90 Control Other Devices with the Remote Control Control a VCR or a Second VCR or DVD Player Only the buttons described here control a VCR or DVD player Some of the buttons may not control your specific VCR or DVD player See the user s manual that came with your VCR or DVD player for information about its features VCR Mode Button You must first set up the remote to control the VCR See Set Up the Remote to Control Devices beginning on page 85 Then you must press the VCR mode button to set the remote to VCR mode The VCR mode button lights for two seconds to show you ve set the remote to VCR mode Make sure you keep the remote in VCR mode to use the buttons described here to control your VCR Note You can set up the remote to control a second VCR in AUX mode the same way it controls the first VCR in VCR mode See Set Up the Remote to Control Devices beginning on page 85 Note You must set the remote control to VCR mode to program it up to control a DVD player Once you do this you must set the remote to VCR mode to control
50. ENT SATELLITE S A CHANGE IN THE FEATURES AVAILABLE WITH YOUR EQUIPMENT ANY SOFTWARE OR OTHER DOWNLOADS INITIATED BY US OR ANY ACTS OF GOD FIRES EARTHQUAKES FLOODS POWER OR TECHNICAL FAILURE SATELLITE OR UPLINK FAILURE ACTS OF ANY GOVERNMENTAL BODY OR ANY OTHER CAUSE BEYOND OUR REASONABLE CONTROL B ALTERATIONS TO EQUIPMENT NONE OF DISH NETWORK ECHOSTAR OR OUR THIRD PARTY BILLING AGENTS OR ANY OF OUR OR THEIR AFFILIATES WILL BE LIABLE FOR ANY ALTERATION TO ANY EQUIPMENT INCLUDING WITHOUT LIMITATION REMOVING OR DISABLING FEATURES SUCH AS THE ABILITY TO ACCESS THE INTERNET VIA A RECEIVER C LOSS OF RECORDED MATERIAL NEITHER WE NOR OUR THIRD PARTY BILLING AGENTS NOR ANY OF OUR OR THEIR AFFILIATES WILL BE LIABLE FOR ANY DAMAGE RESULTING FROM LOSS OF RECORDED MATERIAL OR THE PREVENTION OF RECORDING INCLUDING WITHOUT LIMITATION ANY LOSS OR PREVENTION OF RECORDING DUE TO ANY FAULT FAILURE DEFICIENCY OR DEFECT IN SERVICES OR EQUIPMENT D NO WARRANTIES EXCEPT AS EXPRESSLY PROVIDED TO THE CONTRARY BY APPLICABLE STATE LAW NEITHER WE NOR OUR THIRD PARTY BILLING AGENTS NOR ANY OF OUR OR THEIR AFFILIATES MAKE ANY WARRANTY EITHER EXPRESSED OR IMPLIED REGARDING YOUR DISH NETWORK EQUIPMENT OR ANY OTHER EQUIPMENT OR ANY SERVICES FURNISHED TO YOU ALL SUCH WARRANTIES INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ARE HEREBY EXPRESSLY DISCLAIMED AND EXCLUDED E CONTENT RESTRICTI
51. H Network Bill CTD Ereguentiy Asked Questions CTY 5 DISH Network s Custonrerguppon Conter ke m a selection to San 7 Press the 0 button to go back to the Main Menu gt 8 Press the 4 button to select the Dish Home option You can m order channels check the news and weather and even play G games Page 8 Quick Tour of the Menus d sh dish home Customer Serace a Games kley E n Le rLainment 1 Lirastyies E d um Love your entertainment uy WIIME Tee We dol L LIITY LELED CHWTERT LikirWT 9 Press the MENU button to go back to the Main Menu 10 Press the 5 button to select the Locks option on the Main Menu This menu allows you to apply password protected locks on programming based on rating or even on a channel by channel basis O Ov a IESE ll Leed eii 11 Press MENU to go back to the Main Menu 12 Press the 6 button to select the System Setup option on the Main Menu Use this menu to set up the system the way you want Q Of Page 9 Chapter 1 Introduction dish System Setup Mon Septembar 8 a i iT SETTE TA Purchase History SI f Golde Dispiays 7 Cancer igh 13 Press MENU to go back to the Main Menu CD 14 Press the 7 button to select the Timers option on the Main Menu This menu is used for creating and changing timers used to trigger automatic channel changes reminders or DVR recordings 15 Pr
52. HF Pro remote to control TV1 use the instructions on page 34 to change its address To handle this situation you can change the remote address on a UHF Pro remote control and the receiver as follows 1 Make sure you turn on the TV to view the screen 2 Press the front panel SYSTEM INFO button to display the System Info screen The System Info screen shows the Secondary Remote Address Write down this address 3 Press and hold the SAT button on the UHF Pro remote control for about three seconds until all of the mode buttons light up and then release the SAT button 4 Use the NUMBER PAD buttons to enter any number between 1 and 16 but not the one you just wrote down in step 2 Write down the number you entered 5 Press the POUND button If you entered the address correctly search the SAT mode button will flash three times 6 Press the RECORD button 7 Make sure the Secondary Remote Address you see now on the RECORD System Info screen is the same as the one you entered in step 4 If it isn t the remote is not controlling the receiver 8 Press the SELECT button to close the Important System Information screen Confirming the Remote Control Address 1 Press and hold the SAT mode button for three seconds until all of the mode buttons light up and then release the SAT button 2 Press the POUND button twice The SAT mode button will flash the same number of times as the address number three flashe
53. IS WARRANTY IS YOUR EXCLUSIVE REMEDY ECHOSTAR SHALL NOT BE HELD LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES FOR BREACH OF ANY EXPRESSED OR IMPLIED WARRANTY ON THIS SYSTEM NOR FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF OR INABILITY TO USE THIS SYSTEM UNDER NO CIRCUMSTANCES SHALL ECHOSTAR S LIABILITY IF ANY EXCEED THE PURCHASE PRICE PAID FOR THIS SYSTEM EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ON THIS SYSTEM IS LIMITED IN DURATION TO THE PERIOD OF THIS WARRANTY ECHOSTAR RESERVES THE RIGHT TO REFUSE TO HONOR THIS WARRANTY IF ECHOSTAR DETERMINES ANY OF THE ABOVE EXCEPTIONS TO HAVE CAUSED THIS SYSTEM NOT TO HAVE PERFORMED PROPERLY THIS WARRANTY SHALL BE VOID IF ANY FACTORY APPLIED IDENTIFICATION MARK INCLUDING BUT NOT LIMITED TO SERIAL OR CONDITIONAL ACCESS NUMBERS HAS BEEN ALTERED OR REMOVED THIS WARRANTY SHALL ALSO BE VOID IF THE RECEIVER HAS BEEN OPENED BY AN UNAUTHORIZED PERSON Page 115 Appendix If You Need Assistance 1 Call the Customer Service Center at 1 800 333 3474 Have the date of purchase and either your customer account number the receiver conditional access number or the receiver model number ready Display the Important System Information menu to find these numbers 2 A Customer Service Representative will assist you 3 If the Representative determines you should return any equipment you will be
54. ISH 3474 Email care dishnetwork com Mail DISH NETWORK CUSTOMER SERVICE CENTER P O BOX 9033 LITTLETON CO 80160 Website www dishnetwork com Page 116 Residential Customer Agreement For purposes of this Residential Customer Agreement the Agreement and any customer agreement s applicable to the promotion s under which you are receiving Services and or Equipment from DISH Network each a Promotion Agreement 1 you and your refer to you the DISH Network subscriber and 11 DISH Network we us or our refer to DISH Network L L C formerly known as EchoStar Satellite L L C or where applicable under the particular circumstances third party billing agents DISH Network is a registered trademark of DISH Network L L C THIS AGREEMENT TOGETHER WITH ANY APPLICABLE PROMOTION AGREEMENT SETS FORTH THE TERMS AND CONDITIONS UNDER WHICH DISH NETWORK WILL PROVIDE ITS SERVICES AND EQUIPMENT TO YOU THIS AGREEMENT IS EFFECTIVE UNTIL WE CHANGE OR REPLACE IT IF YOU ARE A NEW DISH NETWORK CUSTOMER YOUR ACTIVATION OF A DISH NETWORK ACCOUNT AND RECEIPT OF DISH NETWORK SERVICES OR EQUIPMENT SHALL CONSTITUTE YOUR ACCEPTANCE OF THIS AGREEMENT IF YOU ARE AN EXISTING DISH NETWORK CUSTOMER WE WILL NOTIFY YOU OF ANY CHANGES TO OR REPLACEMENT OF THIS AGREEMENT AND YOUR CONTINUED RECEIPT OF DISH NETWORK SERVICES OR EQUIPMENT FOLLOWING RECEIPT OF SUCH NOTICE SHALL CONSTITUTE YOUR ACCEPTANCE OF SUCH CHANGED OR REPLACED AGREEMENT IF
55. Mute Button Press the MUTE button to turn off the TV sound Press it again to restore the TV sound Note You must program the remote to control your TV for the MUTE button to work as described See page 85 for instructions VOLUME Volume Button Press the minus side of the VOLUME button to lower the TV volume Press the plus side of the VOLUME button to raise the TV volume Note You must program the remote to control your TV for the VOLUME button to work as described See page 85 for instructions GUIDE Guide Button Press the GUIDE button to open the Program Guide When the Program Guide is open press the GUIDE button to switch among Favorites Lists Page 39 Chapter 3 Using the System TV VIDEO TV Video Button If you connect the receiver using its back panel TV ANTENNA CABLE IN and CHANNEL 3 4 connections use this button to switch the receiver CHANNEL 3 4 coaxcial output between the satellite programming and another video signal such as cable or over the air TV antenna connected to the receiver s TV ANTENNA CABLE IN EP lt gt e Change channels while watching TV Press the UP and DOWN ARROW buttons omsmr Arrow Buttons e Open the Browse Banner Press the RIGHT ARROW button e Show Themes Press the LEFT ARROW button e Move around within the Program Guide menus and Browse Banner Press the UP DOWN LEFT and RIGHT ARROW buttons e Delete Press the LEFT A
56. ONS IT IS YOUR RESPONSIBILITY TO IMPOSE ANY PROGRAMMING INTERNET OR OTHER CONTENT RESTRICTIONS ON YOURSELF MEMBERS OF YOUR FAMILY AND HOUSEHOLD AND GUESTS AS YOU DEEM APPROPRIATE NONE OF DISH NETWORK ECHOSTAR OUR THIRD PARTY BILLING AGENTS OR OUR AND THEIR AFFILIATES SHALL HAVE ANY LIABILITY TO ANYONE DUE TO OR BASED UPON ANY CONTENT INCLUDING WITHOUT LIMITATION ANY INACCURACIES ERRORS IN OR OMISSIONS FROM SUCH CONTENT G CONTAINED IN ANY OF THE SERVICES FURNISHED TO YOU OR ii ACCESSED USING SERVICES OR EQUIPMENT FURNISHED TO YOU F DAMAGES LIMITATION NEITHER WE NOR OUR THIRD PARTY BILLING AGENTS NOR ANY OF OUR OR THEIR AFFILIATES SHALL HAVE ANY LIABILITY WHATSOEVER FOR ANY SPECIAL INDIRECT INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF OR RELATING TO DISH NETWORK EQUIPMENT OR ANY OTHER EQUIPMENT OUR FURNISHING OR FAILURE TO FURNISH ANY SERVICES OR EQUIPMENT TO YOU OR ANY FAULT FAILURE DEFICIENCY OR DEFECT IN SERVICES OR EQUIPMENT FURNISHED TO YOU 8 WARNING AGAINST PIRACY AND INFRINGEMENT A Piracy Receiving any portion of the Services without paying for them and or any direct or indirect act or attempted act to engage or assist in any unauthorized interception or reception of any portion of the Services is a violation of various U S federal and state laws and of this Agreement The penalties for violating such laws can include imprisonment and civil damage awards of up to 110 000 per violation B Infringement Se
57. P or DOWN ARROW button to see the channel You can also jump to a channel by typing the channel number using the NUMBER PAD buttons 6 Press the SELECT button to lock or unlock the highlighted channel If the checkbox next to the channel has a checkmark then the channel is locked 7 Select the Done option to save your changes 8 If the receiver is not already locked then you must lock it to put the locks you just created into effect Locking and Unlocking the Receiver Front Panel This keeps anyone from using the front panel buttons but it does not lock the remote control buttons This option is only available on TV1 menus 1 Press the MENU button 2 Select the Locks option 3 Ifthe receiver is locked enter the numeric password using the NUMBER PAD buttons The receiver displays stars as you enter the digits of the password As soon as you enter the fourth digit of the password the receiver highlights the OK option Press the SELECT button 4 Select the Front Panel Lock option to lock or unlock the front panel ee d sh Locks Mon Septemtver 14 J A ria a Leck Front Pane Aiton Linford Front Fane furttons MOCE fe front pane wn 5 Select the Yes option 6 To activate the front panel lock you just set you must lock the receiver Locking and Unlocking Pay Per View Channels This locks all pay per view channels You also can lock one or more pay per view channels by using channel locks or
58. RROW button to delete characters while using Search See page 72 for instructions Select Button Press the SELECT button to select the option you have highlighted in a menu oe Recall Button RECALL Press the RECALL button to go back to the last satellite receiver channel you were watching Press it again to switch between the last two satellite receiver channels you were watching o Info Button INFO e Program information Press the INFO button for more information when Page 40 Using the Remote Control you watch a program or when you have the Program Guide Browse Banner or Themes list open e Help Press the INFO button to see help information when a Help button appears in a menu uvet View Live TV Button Press the VIEW LIVE TV button to close all menus and go to watching programming Press the VIEW LIVE TV button to briefly display the Program Banner while watching a program CANCEL Cancel Button Press the CANCEL button to cancel and go back to the previous menu or to watch a program 6 DISH Button Press the DISH button to go to DISH Home abe def ghi Jkl mng tuv Wyz O O Number Pad Buttons When watching a program or with the Program Guide open use these buttons to enter a channel number to change to that channel e When the Program Guide is open you can skip ahead and then back a number of hours Just enter the number you want to skip ahead or back and then quickly
59. Select the Timers option The receiver displays the Timers menu Select an event timer s that you want to delete A check mark appears in the box next to the event timer s Move the highlight to Delete and press SELECT Special Considerations When Using Event Timers For Any Locked Programs You must enter the receiver password before you can create an automatic event timer You can create a manual event timer for a locked program without entering the password However if you do this when the event timer operates the receiver may display only an error or password entry screen For Pay Per View Programs You must order a pay per view program when you create a timer for it This timer is an Automatic Event Timer Page 61 Chapter 3 Using the System For All Blacked Out Programs If you set a timer for a program or event that is blacked out in your area when this timer operates the receiver may display only an error or password entry screen If you have set an Ext Event Timer the device will record this screen and not the blacked out event Event Timer Performance when the Receiver is Off If the receiver is OFF in standby mode at the time an Auto Tune or DVR Event Timer is scheduled to operate then the receiver will turn itself ON Watching One Program While Recording Another Using Two Tuners to Record You can set up your dual tuner satellite receiver to record one or even two programs while you re also watching on
60. To make it easy for you to use this guide we use the following conventions e The names of remote control buttons are all uppercase For Example Press the SAT button e Menus and options that appear on the TV screen are in bold type For Example Open the Program Guide e Select means to move the highlight to an on screen option or choice in a list and press the SELECT button on the remote control For Example Select the Locks option e Button sequences are shown in this convention button name or Page 2 Overview number button name or number button name or number For Example Press MENU 6 1 3 on your remote control to display the System Information screen e Connections on the back of the receiver are in small capital letters For Example SATELLITE IN e Where this guide mentions nearby TV it refers to any TV directly connected to the receiver s TV1 outputs A nearby TV receives the menus and satellite programming from the receiver s TV1 outputs and is connected using coaxial or audio video cables e Where this guide mentions remote TV it refers to a cable ready TV s located away from the receiver An IR UHF Pro remote controls the satellite receiver and its menus and programming are delivered through your coaxial cable e Where this guide mentions remote control it refers to either the included IR remote control used when viewing a nearby TV or an optional IR UHF Pro remote control which can be used to cont
61. a TV connected to the receiver s TV1 outputs Page 44 Open and Close Menus You can open the menus in either of two ways e Press the MENU button to open the Main Menu then select any of the other menus to open from the Main Menu WENU 1 fee Tane a 0 eS Se a oe d K Main Menu Tuesday January 226 e Use the associated buttons on the remote control for example Open the Program Guide GUIDE d PN List Family Lo IS om Wed 20s Celebrity Homes F Ain NE e EULI Pullers Gar ft 1 3 a e E l Glylo ff omesemr Using the Menus Display the Browse Banner on the TV screen ay a Remote Control Help 7 on aos 2 00am 10 00am Sm m aaia Fon 9 08 Judge Joe Brown _ Judge H atchett 3 2O0aM S 30am 9 30am 10 00am KOVA NR To close a menu and return to watching a program press either the VIEW LIVE TV or CANCEL button Note If you do not do anything in a menu for several minutes then the menu automatically closes This will discard any changes you made and display the program you were watching before opening that menu Highlighting Menu Options To highlight a menu option use the remote control ARROW buttons to move the on screen highlight to the menu option When you do move the on screen highlight the option becomes amber The highlight is like the one that you may have seen on some computer menus Selecting Menu Options When you select a menu optio
62. a green number 1 which matches similar markings on the receiver output connections and the menus displayed for the nearby TV e An optional IR Ultra High Frequency Pro UHF Pro remote control is also available separately to control programming through walls floors and other obstructions for example when your receiver is installed in a different room than your TV Overview Before you use your satellite receiver you need to install the system or have it installed by a professional technician For a professional installation please call the Customer Service Center at 1 800 333 DISH 3474 If you install the system yourself use the diagrams and instructions in Chapter 2 A vital part of the installation is to set up the receiver to get the latest software from the satellite Afer you install a new system correctly following the instructions in Chapter 2 then your receiver will automatically install this software For information on the receiver and its installation read Chapter 2 Tip In the margins Receiver Description and Installation beginning on page 19 of pages through out this guide are tips and other i information to If you have a problem operating the system or receive an error message use make using your the Troubleshooting Tables beginning on page 97 satellite receiver easy and fun For information on any specific feature or function read Chapter 3 Using The System beginning on page 37 Conventions
63. all other applicable fees you agree to pay us the difference between the amounts actually received by us and the full retail price for the Services authorized for each DISH Network receiver on your account Page 120 Residential Customer Agreement C Smart Cards Receiver s are equipped with a conditional access card Smart Card inserted into a slot or otherwise installed in such receiver Not all receivers with a Smart Card slot require a Smart Card for proper authorization Smart Cards remain the property of DISH Network at all times and must be returned to us upon our request Smart Cards are not transferable Your Smart Card will only work in the DISH Network receiver to which it was assigned by DISH Network If you report to our customer service center that your Smart Card has been lost damaged defective or stolen we will replace it unless there is evidence of unauthorized tampering or modification and a Smart Card Replacement Fee will apply In addition in order to minimize downtime for your Equipment DISH Network will upon your request deliver a replacement Smart Card to you via overnight delivery in which case an Overnight Delivery Fee will apply D PVR DVR DISH Network s personal video recorder digital video recorder PVR DVR products allow you to record programming in digital format Total available recording time varies depending on your receiver and the nature of the programs being recorded DISH Network does not guarantee a
64. an 1 receiver on your account Per additional standard definition SD receiver DishHOME Protection Plan 5 99 You participate in the DishHOME Protection Plan DISH Pause 5 00 You are eligible for and participtate in DISH Pause DVR Service Fee 5 98 You purchase or lease a digital video recording receiver and you do not subscribe to a with DVR programming package TV2 Receiver Connection Fee 5 00 You purchase or lease a dual tuner two TV receiver and it is not connected to a phone line or broadband home network Monthly Fees continued on next page Page 118 Residential Customer Agreement 6 00 You do not subscribe to applicable required minimum monthly programming Transactional Fees Type of Fee Description of When Fee Applies Check by Phone Fee 9 99 You make a personal check payment using our automated phone system or through our customer service center External Hard Drive Activation 39 99 One time fee charged if you have a ViP receiver and you Fee choose to connect an external hard drive to that receiver Late Payment Fee 5 00 You do not pay your bill in full on or before its due date unless you are receiving Services pursuant to a Pre Pay Promotion 5 00 time without a phone line connected to your receiver Charged Mobile Fee 20 00 annually Pay Per View Automated Fee 1 50 You use our automated telephone system to order DISH Network pay per view Services Pay Per View Live Operator Fee 5 00 You call
65. aque solid When you press the INFO button a third time the information screen is closed pappen network remote centro and its un ii ique features Got answers to common beset ny he a You ll be up to speed In minutes 8 Press the CANCEL button to return to watching the program CANCEL 9 Press the BROWSE RIGHT ARROW button to open the Browse Banner The Browse Banner shows information on a program you re watching at the top and information on two other programs at the bottom of the TV screen Magon d a Remote Control Help a Mecca 2800am 10 00am 101 HELP EA P T SS E i Mon 9 08 Judge Jo Joe Judge Hatchett 41 9 00am Jdam 9 30am 10 Dbam KOVA NA change the channel information you see at the 10 Press the UP or DOWN ARROW button to So bottom of the TV screen lt gt 11 Press the RIGHT ARROW button to highlight the program coming on next at the bottom Press the LEFT ARROW button to go back to the program on now 12 Press the VIEW LIVE TV button to clear the Browse Banner from the screen and return to watching the program in progress Press SELECT to change to the highlighted NEW channel Page 6 Quick Tour of the Menus Quick Tour of the Menus This tour guides you quickly through the basic features available through the Main Menu See Chapter 3 Using the System for more information about these and other features
66. at you want using the NUMBER PAD buttons e Press the UP or DOWN ARROW to display the next channel 3 Press the RIGHT ARROW button multiple times to highlight the next programs Press the LEFT ARROW button to return to the current program Tip If you choose a program that has not started you ll see the event Timer menu See page 54 for more information 4 Close the Browse Banner by doing one of the following e Press the SELECT button to watch the program a lt gt 9 e Press the VIEW LIVE TV or CANCEL button to close the Browse Banner without changing the w channel LIVE TV CANCEL Page 51 Chapter 3 Using the System Ordering Pay Per View Programs 1 Highlight the desired pay per view program in the Program Guide and press the SELECT button A message like the following displays Kohn List All Chan fi deel l dish ieffam Fri 7 30 Along Polly f Bites Obi All D 8 00am tf f0am PG 13 All Day 6 30am 6 30am Eastern Movie July 23 August enjoy Ban Stiller from then and now in the Ti 5 TT0Gam aes ii 36am 12 00pm l M PRA Along Polly R Bites Dbl All Day gt Scary Movie 3 CAI Day Scary Movie 3 All Day gt Scary Movie 3 All Day DD Scary Movie 3 1 Scary Movie 3 All Day DD Pre Order Tyson vs Williams 7 30 5 2 To buy the pay per view program or event select the Yes option The receiver displays a confirmation menu DUA Var Ven
67. ay also order DISH Network pay per view Services by calling 1 877 DISH PPV 3474 778 and using our automated system or speaking with a live operator at one of our customer service centers in either case a fee will apply as detailed in Section 2 D Pre Pay Promotion customers may only order pay per view Services by calling 1 877 DISH PPV 3473 778 G Accessing the Internet Through Your Receiver Some of our receivers can be used to access websites and information on the Internet Neither DISH Network nor EchoStar Technologies L L C EchoStar has any control over such websites and information and neither we nor EchoStar make any representations warranties or guarantees as to the availability or content of such websites and information including without limitation i the accuracy availability sequence completeness timeliness copyright compliance legality content validity or quality of any such websites or information or 11 whether using the software contained in such receivers may result in accessing unintended inappropriate or objectionable content We and or EchoStar may change limit suspend disable and or remove your ability to access the Internet using your receiver at any time without notice We and or EchoStar may also limit or restrict the websites and information that you may access on the Internet using your receiver at any time without notice H Private Home Viewing Only DISH Network provides Services to you solely for
68. batteries which need to be installed when you first receive your system When you replace old batteries you should replace all of the batteries Use batteries of the same kind for example alkaline or lithium and don t mix batteries of different types or kinds Lithium batteries last longer than alkaline Installing or Changing the Batteries 1 Press down on the battery cover s top latch and slide the cover off 2 If you are changing the batteries take out all of the old batteries 3 Put the new batteries in Make sure you match the plus 66 29 ends with the plus markings on the battery case 4 Slide the battery cover back into place Low Battery Warning When you see a low battery warning message below the Program Banner the batteries in your remote control are weak and need to be replaced SS rue arg New Adventures of Winnie the Pooh f ay 625 pm 6 00 om 2 30 om NR JUAL MA 300 MBO E List Family Remote flattery Low T Attach a UHF Antenna for optional accessory lt You need to attach the UHF remote control antenna to tms ANTENNA the receiver s back panel REMOTE ANTENNA input if you want to use an optional IR UHF Pro remote control Note Be sure to position this antenna straight up so you can use the remote control from as far away as possible Don t let the antenna mast touch anything Page 23 Chapter 2 Receiver Description and Installation Page 24 At
69. be i a i Pay Per View Guide Remote Control Help The Program Guide shows which Favorites List is active If the All Chan list is active the Program Guide shows all of the channels available from DISH Network If the All Sub list is active the Program Guide displays only the channels in your subscription When another list is active the Program Guide displays only the channels in that list For more information see Using Favorites Lists on page 52 The Program Guide shows programs that are on now and that are scheduled to come on several days in advance The guide does not show programs that have ended Using the Program Guide Changing the Channel in the Program Guide 1 Press GUIDE to open the Program Guide GUIDE Paid Programai 1E 00am 10 am 2 Choose a channel using either of the following Use the NUMBER PAD buttons to enter the channel number The Program Guide displays a channel block that includes the channel number you just entered Use the ARROW buttons to move the highlight to the chosen channel 3 Press the SELECT button to change to the new channel 4 If you haven t pressed SELECT then you can press the CANCEL button to close the Program Guide without changing channels CANCEL Scrolling Through the Program Guide There are two ways to scroll through the Program Guide Scroll by channel Press the PAGE UP or PAGE PAGE DOWN button to scan page by page through the listing of channel
70. buttons to select AM or PM 5 Select Done to save your changes and exit this screen Note You can reset any changes you may have made to the Updates feature by selecting the Defaults option before exiting this screen Page 84 Control Other Devices with the Remote Control Control Other Devices with the Remote Control This section describes how to use an IR or optional IR UHF Pro remote control to control a TV a VCR or other devices For information on how to use the remote to control the receiver see Using the Remote Controls on page 37 You can set up both types of remote controls to control the satellite TV receiver and as many as three other IR controlled devices each These devices can be a TV a VCR or DVD player and a third device like an audio amplifier or receiver Where the word remote is used in the following section it applies to both types of remote controls Remote Control Modes You can set the remote to four different modes to control the receiver or other devices When you get the remote it s already set up to control your receiver You must set up the remote to control other devices like a TV or VCR DVD player See Set Up the Remote to Control Other Devices Use the remote control s device mode buttons SAT satellite receiver TV for a TV VCR for a VCR or a DVD player and AUX auxiliary for a second TV a second VCR a DVD player a tuner pre amp or an audio amplifier to set the r
71. ccess to or recording of any particular programming or that any such programming will not be deleted from your PVR DVR product Most programming is the copyrighted material of the third party that supplies it is protected by copyright and other applicable laws and may not be reproduced published broadcast rewritten or redistributed without the written permission of the third party that supplied it except as permitted by the fair use provisions of the U S copyright laws E Telephone Broadband Connection To optimize the operation of your Equipment you must continuously connect each DISH Network receiver on your account to the same land based telephone line and or a broadband home network Failure to connect each receiver to the same land based telephone line and or a broadband home network may result in interruption or disconnection of Services We may charge you a TV2 Receiver Connection Fee for each dual tuner two TV receiver that is not connected to the same land based telephone line and or a broadband home network F Receiver Alterations DISH Network may through periodic downloads alter the software features and or functionality in your DISH Network receivers provide data and content to PVR DVR products store and remove data and content on the hard drives of PVR DVR products and send electronic counter measures to your DISH Network receivers DISH Network will use commercially reasonable efforts to schedule these downloads to minimiz
72. ceiver displays a menu giving you the option to delete an existing timer If you choose not to delete an existing timer then you won t be able to create any new ones until you do Reviewing and Editing Event Timers From any TV connected to your receiver s TV1 outputs You can review and edit both automatic and manual event timers If you need to change an event timer you can edit almost any feature of that timer Note If you edit an automatic timer it becomes a manual timer This manual event timer operates at the exact times you set not the scheduled program times 1 Press the MENU button 2 Select the Timers option The receiver displays the Timers menu 7 8 Using Timers a Select the event timer that you want to edit A mark appears in the box next to the event timer Select the Edit option You may change the Timer Type Timer Frequency or Channel To do this select each option that you want If you want to change the Start Time the End Time or the Date select the Edit Time option to display the Edit Time for Manual Timer menu Otherwise skip to step 8 of this procedure Use the NUMBER PAD buttons to enter the Start Time this includes selecting AM or PM and the End Time this includes selecting AM or PM Use the NUMBER PAD buttons to enter the Date Ov OG O O Q e O a Select the Create Timer option Deleting an Event Timer l a Press the MENU button
73. cessories or attachments not recommended by the receiver manufacturer will void the Limited Warranty 14 Unplug this apparatus during lightning storms or when unused for long periods of time 15 Refer all servicing to qualified service personnel Servicing is required when the apparatus has been damaged in any way such as the power supply cord or plug is damaged liquid has been spilled or objects have fallen into the apparatus the apparatus has been exposed to rain or moisture does not operate normally or has been dropped Apparatus shall not be exposed to dripping or splashing and no ee objects filled with liquids such as vases shall be placed on the apparatus Note to Satellite TV System Installer This reminder is provided to call the satellite TV system installer s attention to Article 820 40 of the National Electrical Code NEC that provides guidelines for proper grounding and in particular specifies that the cable ground shall be connected to the grounding system of the building as close to the point of cable entry as practical see the illustration Page iii Coaxial Cable from Satellite Dish Ground Clamp Electric Service Equipment Antenna Discharge Ground Clamps Unit N lt Power Service Grounding ae Electrode System Grounding Conductors NEC Art 250 Part H NEC Section 810 21 Safety Tips e Unplug the receiver from the AC power outlet before cleaning e Always han
74. cordings 66 Recorded Event s Info Menu Start Recording a Program Stop Recording a Program Use an Event Timer to Make an On Demand Recording On Screen Messages Open and Close Menus Ordering Your Programming Other Connections Remote Antenna Satellite In 21 Telephone Jack 21 Output Channels Overlapping Timers Over The Air Connecting Overview Password 79 Pay Per View Locks 77 Ordering 52 Stay Legal 124 Personal Identification Number 8 1 Phone Line Connecting 27 Setup Phone System 28 Picture in Picture PIP 17 PIP 37 Power 19 Preferences 10 Program Banner 50 Displaying Information 50 Program Guide 7 16 44 48 62 Ordering Pay Per View Scrolling 49 Quick Record 56 Quick Tours Basic Features 5 DVR Features 12 Menus 7 Using Picture in Picture PIP 17 Watch and Record 16 Radio Interference 125 RCA Out 20 Receiver Radio Interference 125 Telephone Communication 124 Recording Recover Button 26 42 Remote Antenna 21 Remote Control Other Features 94 Switch Between TV and Device Volume Control 94 Remote Control 1 Change the Address 32 Using 38 Remote Control 2 2 22 26 Change the Address 32 Recover Button Programming 26 Using Remote Control Buttons Control a Tuner or Amplifier 93 Remote Control s 2 1 Attach a UHF Antenna optional 23 Attach a UHF Attenuator optional 33 Batteries Buttons Change the Address 32 Control Other Devices Installing or Changing Batteries 23 Limited Mode 85 Low Battery Warnin
75. correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help Refer to Troubleshooting in Chapter 5 for a detailed description of recommended customer actions If none of the remedies on the previous page stops the radio interference you should contact a licensed radio television technician your satellite dealer or call the Customer Service Center at 1 800 333 3474 for assistance Signal Strength Present at the Television In order to properly install this satellite receiver you will need to have access to specialized equipment that can measure the picture carrier voltage present on the coax cable If you do not have access to this equipment it is recommended that you contact a professional installer The FCC requires that amplitude of the signal presented to the television set does not exceed 75 6dBuV If the signal measured at the television exceeds this limit you are required to employ an attenuator similar to the one provided with your receiver to decrease the amplitude of the signal until it no longer exceeds 75 6dBuV Connecting to an Over the Air Antenna In order to receive local broadcast channels you may wish to install an over the air ant
76. ction 605 e 4 of Title 47 of the United States Code makes it a federal crime to modify Equipment to receive encrypted scrambled television programming without payment of required subscriptions Conviction can result in a fine of up to 500 000 and imprisonment for five years or both Any person who procures Equipment that has been so modified is an accessory to that offense and may be punished in the same manner Investigative authority for violations lies with the Federal Bureau of Investigation The Equipment may incorporate copyright protection technology that is protected by U S patents and other intellectual property rights Use of such copyright protection technology must be authorized by DISH Network or its suppliers or licensors and is intended for home and other limited pay per view uses only unless otherwise authorized by DISH Network or its suppliers or licensors Reverse engineering or disassembly is prohibited Page 122 Residential Customer Agreement 9 GENERAL A Notice Any notice required or permitted to be given by us under this Agreement may be provided via the mail on your bill as a bill insert via broadcast on a television channel through publication on the website set forth at the top of this Agreement by telephone or by any other reasonable means If we send you notice by mail on your bill or as a bill insert it will be considered given the day after it is deposited in the U S mail addressed to you at your then current
77. d TV s to match the channel you selected 6 If desired to remind you of which TV channel to tune to get satellite programming place a channel sticker near or on your TV to indicate the correct channel Connecting the Receiver to the Phone Line You must keep the receiver connected to an active telephone line Otherwise you may not be able to order pay per view programs use all of the DISH Home Interactive features or access other customer services from DISH Network Tip When you save the change to your modulator output channel always remember to change the channel on the nearby TV to match Tip The channel stickers are located inside the front cover of this guide Page 27 Chapter 2 Receiver Description and Installation Page 28 Note You may be able to use a wireless modem jack However this may not support all the features of this receiver such as Caller ID See information on www dishnetwork com for compatible modem products Note If you have Digital Subscriber Line DSL then you may have to install a DSL filter between the receiver s back panel PHONE JACK and the telephone wall jack to successfully connect with DISH Network You can obtain such a filter from your DSL provider or local consumer electronics parts store Phone Line Connection Run a telephone cable with a standard RJ 11 connector from the receiver s back panel Phone jack to an active telephone connection Phone System Setup You mu
78. d not to watch it You ordered a pay per view program and want it to be available via all the receivers in your setup Troubleshooting Tables What to Do You must connect the receiver to an active telephone connection at all times If you install two or more receivers you must connect each receiver to an active telephone connection at all times Review your pay per view purchases to check the credit limit You cannot cancel an order for a pay per view program whether it was just ordered or ordered earlier If you want to watch a pay per view program on TVs connected to up to six receivers you must order the program for each receiver but you only pay for the program once Possible Reason What to Do The receiver may have tried to call the Customer Service Center to send pay per view purchase information When the receiver found that the telephone was busy it automatically disconnected Maybe the receiver is connected to a DSL Digital Subscriber Line phone line The receiver was calling the Customer Service Center to send pay per view information When the receiver found that the telephone was busy it automatically disconnected The receiver was calling the Customer Service Center to send pay per view information When the receiver found that the telephone was busy it automatically disconnected The FAX or modem found that there was no dial tone and cancelled the transmission The receiver may have
79. d programming on a nearby TV An optional IR UHF 2 Press GUIDE GUIDE Pro remote can be used to control the receiver from You will see that some channels in the Program Guide appear another room in white These channels can be viewed immediately However many channels will be in red You cannot view these channels until you order their programming 3 Press the SYSTEM INFO button on the receiver front panel to display the System Info screen Note The following screen is for example only Be sure to use the numbers on the System Info screen displayed on your own TV d sh System Info 4 Call the Customer Service Center at 1 800 333 DISH 3474 A customer service representative will help you start DISH Network programming on your system and will discuss the various programming packages available 5 Choose a package and the representative will authorize your programming Press SELECT to close the System Info screen Wait a few minutes and the channels you purchased will turn from red to white and can now be viewed Page 4 Quick Tour of Basic Features Step 2 Finding Programs to Watch P 2 When the Program Guide opens use the UP or Tip The Program Press the GUIDE button cuo Guide provides a complete listing of all programs avail able on all chan nels including those that are notin your subscription these channels have red back grounds DOWN ARROW to view information on other channels Pr
80. delete recorded DVR Events Timers When you select the Timers option the Timers screen opens While Playing Back or Recording an Event Press the PAUSE button to pause playback Press this button again to resume the playback from that point PAUSE On some TVs the presence of fixed images for extended periods of time may cause them to be permanently imprinted on the screen Consult your TV s user guide for information on whether this is a problem for your TV what operating viewing restrictions may apply to you to avoid this problem and any associated TV warranty coverage Tip Press DVR on the remote control to see a list of the programs and events that you ve recorded To watch one just select it from the list You can then start playing that event recording start it over from the beginning stop event playback or resume playing it back from the spot that event playback was last stopped Page 67 Chapter 3 Using the System Page 68 Press the BACK button once to reverse the program four times as fast as normal playblack speed Press the BACK button twice to reverse at 15 times normal speed three times to reverse at 60 aE times normal speed and four times to reverse at 300 times normal speed Press the PAUSE button and then press the BACK button to reverse through the program in slow motion Press the BACK button once to reverse the program 1 4 the speed of normal playback Press the BACK butt
81. dle the satellite receiver carefully Excessive shock and vibration can damage the hard drive e Do not place the receiver in an enclosure such as a cabinet without proper ventilation Do not stack the receiver on top of or below other electronic devices as this can cause heat build up and vibration e Do not install the receiver in any area where the temperature can be less than 40 F or more than 113 F If the receiver is cold to the touch do not plug it in immediately Let it sit unplugged at room temperature for at least 45 minutes before plugging it in e Operate the receiver using only the power source type indicated on the marking label Unplug the receiver power cord by gripping the power plug not the cord e Do not overload wall outlets or extension cords as this can result in a risk of fire or electrical shock e Never insert objects of any kind into the receiver through openings as the objects may touch dangerous voltage points or short out parts This could cause fire or electrical shock e Ensure that the outdoor parts of the antenna system are grounded in accordance with local state federal and National Electrical Code NEC requirements e Do not locate the antenna near overhead light or power circuits or where it can fall into such power lines or circuits When installing the antenna take extreme care to avoid touching such power lines or circuits as contact with them can be fatal e Do not attempt to service the
82. e option You can erase events recorded from either of the receiver s satellite TV tuners Copy Recordings to Videotape You may want to keep a videotape copy of a recording you made on the DVR receiver Or if the DVR hard drive is out of room to save new recordings maybe you ll want to move older recordings to a videotape to store them Many satellite TV programs and films are copyrighted In some f cases copyright law may apply to private in home recording You will not be able to play back events with full digital audio and video quality from a videotape 1 Connect the receiver s back panel TV1 audio video outputs to the VCR s audio video inputs 2 Puta new or fully rewound tape into the VCR 3 Turn the VCR power on 4 Press the DISH Network remote control s DVR button This opens the DVR Events menu 5 Select an event on the DVR Events menu This opens an information screen for that event 6 Start the VCR recording onto the tape 7 On the event s information screen select the Start option The receiver begins to play back the program or event 8 When the playback is done stop the VCR recording Using Themes and Search Using Themes and Search The Themes and Search feature of your receiver makes it easy to find programs to watch This menu allows you to search for programming by themes movies sports etc or by key words used within the program s information Themes You can list and
83. e remote control b Select Enable from the TV1 UHF Pro Setup screen c Select System Info to open the System Information screen d Move the highlight to the address for the Primary Remote Address as shown below Note Highlight the Primary Remote Address SYS INFO 2 Perform the following steps using the UHF Pro remote that you are going to use to control TV 1 a Press and hold the SAT mode button about three seconds until all the mode buttons light up and then release the SAT button The SAT mode button begins to blink b Use the NUMBER PAD buttons to enter any number from 1 to 16 The SAT mode button goes blinks as you enter each digit then remains lit Write down the number you entered c Press the POUND button If you entered the address correctly the SAT mode button will flash three times d Press the RECORD button e Make sure the System Information screen shows that the Primary Remote Address indicates j UHF Pro and IR and that this address matches the number that you wrote down in step b Page 34 Setting Up TV1 to Operate in IR default Setting Up TV1 to Operate in IR default The following instructions describe how to set up TV1 to operate in IR only which is the default 1 Perform the following with an existing linked remote control a Open the TV1 UHF Pro Setup screen by pressing MENU 6 1 6 on the remote control b Select Disable from the TV1 UHF Pro Setup screen c Sel
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85. e Camiri Hiiip 0 02 rou wand WIth Meli Caves 00g tarry Porter and Sareafers 000 lind Data s D D If you hide adult channels and lock the receiver then this menu doesn t list any programs on adult channels by name You can use this menu to review programs or events you have recorded or scheduled to record with the DVR receiver s recording features The DVR Events menu shows you A list of recorded events that includes the one s you re recording now if any Note You can sort the events either by date or by the name of the event If you select any one of the programs or events on the DVR Events menu even one you re recording now you open an information screen for that event Note This is just an example of the information menu The information menu shows only the options for the event that you selected For a different event you ll see different options You ll see some but not all of the options listed below For example you won t see an option to start recording to do that you must press the remote control RECORD button or set an automatic or manual event timer Note If you record a locked program while you have the receiver locked you Il have to enter the password to play back that program There are several choices you can make from the DVR Events screen Sort You can sort your DVR Events by Alphanumerics Movies Series Specials Sports Date Length or Protected Edit You can edit or
86. e DVD code mode using the VCR code and using the DVD code then in AUX mode press 1 before entering the DVD code Panasonic 900 TV 810 VCR amp 882 DVD code in AUX Page 113 Chapter 4 Reference Notes Page 114 Appendix Limited Warranty This Limited Warranty is a legal document Keep it in a safe place Remember to retain your Bill of Sale for warranty i service Any items returned without a copy of the Proof of Purchase will be considered out of warranty What the Warranty Covers This warranty extends only to the original user of the equipment and is limited to the purchase price of each part EchoStar Technologies Corporation and its affiliated companies EchoStar warrant this system against defects in materials or workmanship as follows e LABOR For a period of one 1 year from the original date of purchase if EchoStar determines that the equipment is defective subject to the limitations of this warranty it will be replaced at no charge for labor EchoStar warrants any such work done against defects in materials or workmanship for the remaining portion of the original warranty period Parts For a period of one 1 year from the original date of purchase EchoStar will supply at no charge new or re manufactured parts in exchange for parts determined to be defective subject to the limitations of this warranty EchoStar warrants any such replacement parts against defects in materials or workmansh
87. e Recover Button Channel Programming The following instructions describe how to reset the RECOVER button to the way it was when the remote was delivered to you from the factory 1 Press and hold the TV mode button until all the other mode buttons light up and then release the button The TV mode button flashes 2 Press the STAR button lt Page 26 Changing the TV1 Output Channel 3 Press 0 0 0 Or 4 Press the POUND button The TV mode button flashes three times g F Changing the TV1 Output Channel The receiver comes preset to use channel 3 for TV1 coaxial output If you are experiencing interference on the channels you are using follow these instructions to change the channel that TV1 uses Make sure you are familiar with how to change channels on your TV and if necessary how to switch your TV between over the air and cable channels When you change these receiver output channels you must also change the channels on your TV s to tune to these channels to view video from the receiver See your TV s user guide for instructions 1 Press MENU 6 1 5 to open the Modulator Setup screen d sh Medulater Setup Stlect Cancel to cancel pour Change ead ret to Ea previous Leer 2 For the TV 1 Out highlight the number under Channel 3 Use the UP and DOWN ARROW buttons to change the modulator channel either 3 or 4 4 Select Done to save the changes Change the channel on connecte
88. e connected to the receiver and that the Caller ID feature is enabled on the line After you turn on Caller ID it stays on until you decide to turn it off Caller ID Screens When you receive a call you will see a Caller ID pop up message screen You can select OK to close the message screen If you do nothing it will disappear after 20 seconds If you are accessing a menu screen when a call comes in you will see a different Caller ID pop up screen Uist eaeae mes Celebrity Homes 30 pm T00 pm_NR Page 81 Chapter 3 Using the System Turning Caller ID On and Off 1 Press MENU 6 1 2 on the DISH Network remote control 2 From the Caller ID screen select either Enable Caller ID if it is disabled or the Disable Caller ID option if you wish to disable this feature 3 Select Done Resetting Receiver to Factory Default Settings Note Resetting the receiver to factory default settings discards all Favorites Lists except the All Chan and All Sub lists Note If you have set any locks on the receiver and the receiver is locked then these locks will be kept If the receiver is unlocked any such locks will be lost You cannot reset the receiver to factory default settings to discard a password that you have forgotten Nobody can reset a receiver to bypass a receiver lock If you want to reset the DVR receiver to be the same as when it was shipped to you from the factory do the following 1 Press MENU 6 6 to
89. e interference with or interruption to your Services but shall have no liability to you for any interruptions in Services arising out of or related to such downloads DISH Network may from time to time cease supporting one or more DISH Network receiver models G Proprietary Components and Software DISH Network receivers and Smart Cards contain components and software that are proprietary to DISH Network and its licensors You agree that you will not try to reverse engineer decompile or disassemble nor will you tamper with or modify any software or hardware contained within any receiver or Smart Card Such actions are strictly prohibited and may result in the termination of this Agreement disconnection of your Services and or legal action H Software License You are licensed to use the software provided in your DISH Network receiver s as updated by DISH Network its licensors and or its suppliers from time to time solely in executable code form solely in conjunction with lawful operation of the DISH Network receiver s that you purchased or leased and solely for the purposes permitted under this Agreement You may not copy modify or transfer any software provided in your DISH Network receiver s or any copy of such software in whole or in part You may not reverse engineer disassemble decompile or translate such software or otherwise attempt to derive its source code except to the extent allowed under any applicable laws You may not rent
90. e of any programming programming packages or other Services J Promoional Offers and Items If a third party such as an independent DISH Network retailer integrator or private cable operator offered you a promotional offer or item in connection with your subscription to the Services such third party is wholly responsible for fulfilling such promotional offer or providing such promotional item and DISH Network is not in any way responsible for such fulfillment 2 BILLING POLICIES PAYMENTS FOR SERVICES FEES A Payments You agree to pay all amounts billed for Services as well as all taxes fees and other charges if any that are now or may in the future be assessed in connection with any Services you receive from us and any other charges due and owing to us State and local taxes or reimbursement charges for gross earnings taxes imposed on satellite providers for transmission of programming in some states may apply Unless you prepay for a multi month subscription to Services or prepay for all Services as required by your participation in a Pre Pay Promotion we will bill you monthly in advance for most Services and in arrears for other Services such as pay per view ordered by you or anyone who uses your Equipment whether with or without your permission until you cancel your Services Multi month subscription customers and Pre Pay Promotion customers will be billed based on your pre pay period multi month subscriptions or monthly Pre Pay Pro
91. e that the TV brightness and contrast are adjusted correctly Make sure that the TV is connected properly to the receiver Make sure that the TV s text mode and closed captioned features are turned off If the TV is connected to the receiver using the RCA type or S Video connections make sure the TV is set up to display from the correct connected input s Check that the system has been installed correctly Make sure that all required coaxial cables are in place and check that all cable connectors are tight and dry for outdoor cables Make sure that the satellite dish has a clear line of sight to the satellite Check whether branches or leaves have grown into the line of sight Make sure that the satellite dish is aimed at the satellite Check the strength of the signal using the Point Dish and Signal Strength menu Consult your installer to re aim the dish if necessary to obtain the maximum possible signal strength Note the local weather conditions Heavy rain snow or cloud cover may be interfering with transmission of the satellite signal Remove any snow or other debris which may have collected on the satellite dish Make sure that the TV brightness and contrast are adjusted correctly and that the TV is working properly Make sure that the TV is connected properly to the receiver Check other nearby electrical devices as possible sources of interference Check that all required coaxial cables are in place Check for moist
92. e that you ve previously recorded l Page 62 Press GUIDE to open the Program Guide Find a channel with GUIDE a program or event that you want to watch now Press SELECT to tune to that channel and watch the program Press the RECORD button A message will be displayed asking whether you want to record the remainder of the program Select Q OK to begin recording it now Poe A Jaco Baader of Thir Fear ESH EWORK F me EAO ia Press GUIDE on the remote Use the Program Guide to find another program or event that you want to watch now Select that program You are now watching one program while recording another one at the same time Press RECORD and select OK when the popup screen displays You are now recording two programs or events at the same time Press the DVR button on your remote control The DVR Event screen will open You should see the two programs that are recording indicated by the red dot next to the listings in the Program Guide Watching One Program While Recording Another U OVA Events DISH NETWORK FYI Ti p ig AF o ry Ae View Guide CCIM MT LU Se MCT eee FT ev i Om lew 7 Select a program or event that you recorded earlier not one that is recording now and then select Start Over 8 You should now be watching a pre recorded program while your satellite receiver continues recording the other two programs or events Setting Up an Automatic Event Timer 1 Select a fu
93. e to control a TV VCR using code 748 Follow the instructions to program the remote to control the TV using code 748 and then repeat the instructions for the VCR using the same device code for that mode as well Tip The IR remote control is used to control the menus and programming on the nearby TV An optional IR UHF Pro remote control can be used to control the receiver from another room Page 85 Chapter 3 Using the System Tip Limited mode is not used with audio amplifiers tuners or accessories Limited Mode applies to a second TV VCR or DVD player you set up in AUX mode Page 86 Set Up the Remote Control 1 Turn the device on 2 Find the brand name of the device in the tables starting on page 109 3 Press and hold the device mode button until all the other mode buttons light up and then release the button The mode button flashes If you are repeating this procedure to program a combination device be sure to press the correct mode button for example if you have a TV VCR combination and you have already programmed the remote to control the TV press and hold the VCR mode button as described above 4 For AUX mode setup only e Press O for a second TV e Press 1 for a second VCR or DVD player e Press 2 for a tuner or audio amplifier 5 Enter one of the three digit device codes from the table using the number buttons 6 If you want to program limited mode press 1 If not
94. eased Equipment with new or reconditioned Equipment at any time and upon cancellation or disconnection of your Services remove or require the return of such Equipment No leased Equipment provided to you by DISH Network shall be deemed fixtures or part of your real property We may make such filings and recordings that we may consider necessary to evidence our ownership rights in such Equipment and you agree to execute any and all documents that we may consider necessary for us to make such filings Our ownership of such Equipment may be displayed by notice contained on it You have no right at any time to pledge sell mortgage otherwise encumber give away remove relocate alter or tamper with such Equipment or to tamper with or alter any notice of our ownership on such Equipment Any reinstallation return or change in the location of such Equipment must be performed by DISH Network at our then current service rates You shall not attach any electrical or other devices to or in any way alter any such Equipment without our prior written consent You are responsible for preventing the loss or destruction of leased Equipment and we recommend that such Equipment be covered by your homeowners renters or other insurance policy Page 121 Appendix B Return of Leased Equipment Upon cancellation or disconnection of your Services you must contact our customer service center or call the telephone number set forth in any applicable Promotion Agreeme
95. eceiver displays a message prompting you to enter a password then the receiver has already been locked Page 74 Using Locks Note If you want to unlock the receiver or any specific lock rating channel front panel or PPV then use the password Mon September 6 September 8 4 ammen I Lock System 3 ce Panel Lock 4 i Change Password is Lock PPV 3 Select the Lock System or Unlock System option The receiver displays a message prompting you to enter a password to lock the system fe f ate Locks Mon Septembr Locks Mon September 4 4 Enter and verify a password using the NUMBER PAD buttons The receiver displays stars as you enter the digits of the password When you enter the fourth digit of the password the receiver highlights the OK option 5 Memorize your password From now on you must enter this password to lock or unlock the receiver If you forget your password you will need to call and speak with a Customer Service Representative If you have a Personal Identification Number PIN you will need to give it to the Customer Service Representative 6 Select the OK option Confirm the password by re entering it All the locks that you have set are now in effect Creating or Changing Rating Content Code Locks 1 Press the MENU button 2 Select the Locks option 3 If the receiver is locked then enter the password using the NUMBER PAD buttons The receiver displays stars a
96. eceiver will begin downloading and installing a software upgrade You will see a Warning that Vital program information will now be downloaded into your receiver You will also see a status bar indicating the progress of this upgrade Once the download of the upgraded software is complete you will see a message that your receiver s memory is being upgraded with the new software Do not disturb the receiver while the receiver s memory is being upgraded Note If you are installing other DISH Pro or DISH Pro Plus receivers be sure to run the Check Switch test on all of them and allow each of them to accept the necessary software upgrade s 12 When the receiver has finished upgrading its memory with the new software you should then be watching live video on your TV Your dish antenna installation is now complete Optional Connecting VCRs to the System Optional Connecting VCRs to the System The diagram below provides examples of how to connect VCRs to your satellite TV system Your particular installation may differ from these examples mm Tune to channel 3 or 4 Nearby TV Connecting a VCR to the Nearby TV l E a E Optional Connecting to an Over the Air Antenna or Connect a coaxial cable from the CH 3 4 OUT output on the receiver to the nearby VCR s tuner input port Connect a coaxial cable from the output on the VCR to the nearby TV s tuner input port Plug in and turn on the nearby VCR and
97. ect System Info to open the System Information screen 2 Perform the following with an IR remote control such as a Remote Control 5 4 as shown in the writing on the back of the remote that you intend to use to control TV 1 a Press the RECORD button The Done button should be highlighted b Make sure the System Information screen shows that the Primary Remote Address indicates IR Page 35 Chapter 2 Receiver Description and Installation Page 36 Chapter 3 Using the System Using the Two Satellite Tuners Your DISH Network satellite receiver includes features that gives you greater flexibility in how you watch TV These features are enabled by the receiver s use of two satellite TV tuners Two Tuners Your receiver delivers the same programming to all of the TVs connected to the receiver s outputs but provides dual tuner features like Picture In Picture PIP Using Picture In Picture Your dual tuner receiver lets you watch two program at once using PIP The following instructions describe how to use PIP 1 Press the PIP button The PIP window displays in the lower right corner of the screen 2 Press the POSITION button to move the PIP window to a new location on the TV screen Each time you press the POSITION button the PIP window moves to another screen location Page 37 Chapter 3 Using the System 3 Press the SWAP button The channel that was shown in the PIP window will now be s
98. ee page 85 for details not control your specific model of TV Please see your TV s user manual for information about that TV model s features TV Mode Button You must first set up the remote to control the TV See Set Up the Remote to Control Other Devices beginning on page 85 Then you must press the TV mode button to set the remote to TV mode The TV mode button lights for two seconds to show you ve set the remote to TV mode Make sure you keep the remote in TV mode to use the buttons described here to control your TV Note You can set up the remote to control a second TV in AUX mode the same way it controls the first TV in TV mode See Set Up the Remote to Control Devices beginning on page 85 9 TV Video Button If the TV has video input options use this button to switch the TV video input POWER Power Button Press the TV POWER button to turn the TV on or off MUTE Mute Button Press the MUTE button to turn the TV sound on or off Page 89 Chapter 3 Using the System VOLUME Volume Button Press this button to raise or lower the TV sound volume gt Use the UP and DOWN ARROW buttons to change channels on the TV Note These buttons do not change the channels on the TV if the remote control has been set to operate in limited mode Select Button Up and Down Arrow Buttons The SELECT button works as the ENTER button for a TV Recall Button RECALL Press the RE
99. emote to the correct mode for controling the device To change this mode press the button for the device you want the remote to control The mode button lights for a couple of seconds to show that you ve set the remote to that mode Limited Mode You can program your remote control in limited mode to keep from accidentally changing the channel away from satellite programming on your TV or VCR When you use the remote to control your TV in limited mode you will only be able to use the POWER MUTE and VOLUME buttons Also when you use the remote to control your VCR in limited mode you will only be able to use the power and VCR function buttons The section Setting Up the Remote to Control Other Devices lists a step that tells the remote control to go into limited mode Set Up the Remotes to Control Other Devices Over the next few pages we tell you how to use the remote to control a TV a VCR a DVD player a tuner or an audio amplifier To use the remote to control other devices you must first program it to control these other devices You can do this by either following the instructions that follow in Set Up the Remote Control or the Scan for Device Codes procedure described beginning on page 87 If you are programming the remote to control a combination device such as a TV VCR or a VCR DVD player then program the remote control in one device mode and then repeat the procedure in the other mode For example to program the remot
100. enna into your distribution system When installing an antenna you must be careful to meet certain FCC regulations There are many devices that allow you to connect your antenna to your in home distribution system such as splitters and amplifiers The FCC requires that the isolation between the antenna port and the network port of your system meet the following 80dB from 54 MHz to 216 MHz at least 60dB from 216 MHz to 550 MHz and at least 55dB from 550 MHz to 806 MHz Measuring the isolation of a device requires specialized equipment In most cases it is easier to purchase a splitter or amplifier with the correctly specified isolation from your local satellite television retailer The above requirements are extracted from 47CFR15 115 For the complete text please visit WWW FCC GOV Page 125 Page 126 Index Arrow Buttons 19 Arrows Select Attach a UHF Antenna 23 Attach a UHF Attenuator 33 Auto Recording 64 Automatic Event Timer 57 63 Back Panel 20 Channel 3 4 Out 20 Other Connections 21 RCA Out 2 Remote Antenna 2 Satellite In S Video Out 20 Telephone Jack 21 TV Antenna Cable In 21 TV1 Connections Batteries Installing or Changing 23 Low Battery PIETE 23 Browse Banner O Displaying Information 50 Using Cables Connecting 3 1 Caller ID 81 Cancelling a Procedure 46 Change the Remote Control Address 32 Changing a Favorites List Changing Batteries Changing Channel Locks 76 Changing Channels Cha
101. ential Customer Agreements in their entirety and such prior DISH Network Residential Customer Agreements shall be of no further force or effect whatsoever In the event of any ambiguity between this Agreement and any applicable Promotion Agreement DISH Network shall have the sole and exclusive authority to interpret and or make a final determination concerning any issue arising from such ambiguity Page 123 Appendix Staying Legal Title 47 Section 605 e 4 United States Code U S C makes it a federal crime to modify this receiver to enable it to receive encrypted scrambled television programming without payment of required subscriptions Conviction can result in a fine of up to 500 000 and imprisonment for five years or both Any owner of this receiver who procures or willfully causes its modification is an accessory to that offense and may be punishable in the same manner Investigative authority for violations lies with the Federal Bureau of Investigation FBI This product may incorporate copyright protection technology that is protected by U S patents and other intellectual property rights Use of such copyright protection technology must be authorized by Macrovision and is intended for home and other limited pay per view uses only unless otherwise authorized by Macrovision Reverse engineering or disassembly is prohibited U S Patent No s 4631603 4577216 4819098 are licensed for limited pay per view only FCC Compliance T
102. ess MENU to go back to the Main Menu 16 Press the 8 button to open the Preferences menu This menu allows you to set up your receiver to make it more convenient to use 6 Page 10 Quick Tour of the Menus 17 Press 3 to open the Favorites menu This menu allows you to i set up lists of your favorite channels to make finding what you want to watch easier dish j Favorites F All Chan All Sub E Sig reo ic Gnana 18 Press MENU to go back to the Main Menu 19 Press the VIEW LIVE TV button to return to watching the 5 VIEW program in progress LIVE TV Page 11 Chapter 1 Introduction Quick Tour of Digital Video Recorder Features DVR features let you have fun with live TV because they put you in control Is someone at the door or on the phone Just press PAUSE on the remote When you are ready to start watching the program again press PLAY You will start up right where you left off without missing a minute of the program The following tour gives you an overview of the DVR features of your DISH Network satellite TV receiver For instructions on specific functions see Chapter 3 Using the System 1 Watch a program for just a few minutes 2 Press the PAUSE button to pause the program Tip You can nee a live pro Note The status bar at the bottom of your screen shows how gram to answer long the program has been paused You can pause a live the phone or get program for up to two hours a snac
103. ess the PAGE UP and PAGE DOWN buttons to move you quickly through the Program Guide The channels for the programming you ordered should be shown in white and are available for viewing After you have highlighted a current program in the PAGE Program Guide press SELECT to watch it Q Quick Tour of Basic Features This tour guides you quickly through a number of basic satellite receiver features accessible directly from the remote control without using menus For more detailed information about each feature see Chapter 3 Using the System 1 Make sure the TV is on 2 Press the UP or DOWN ARROW button on your remote control to change channels D 3 Press the RECALL button to go back to the last channel you watched RECALL 4 Press the THEMES LEFT ARROW button to open the Themes and Search menu This menu allows you to li search for programming by thematic categories for 7 example movies sports and more or by one or more key 5 words used in the descriptive programming information 5 Select Sports to see a list of sporting events 6 Press the VIEW LIVE TV button to return to watching the program in progress oe VIEW 7 Press the INFO button to see information about the program ae Note The first time you press the INFO button the background of the screen of information is transparent Press the INFO button again to make the background of the Page 5 Chapter 1 Introduction information screen op
104. est rut T AEE EA AET 127 Safety Instructions Read these instructions Keep these instructions Heed all warnings Follow all instructions Do not use this apparatus near water Clean only with a dry cloth Do not block any ventilation openings Install in accordance with the manufacturer s instructions 8 Do not install near any heat sources such as radiators heat registers stoves or other apparatus including amplifiers that produce heat 9 Connect the power plug to an outlet having a safety ground connection Do not defeat the safety purpose of the polarized or grounding type plug A polarized plug has two blades with one wider than the other A grounding type plug has two blades and a third grounding prong The wide blade or the third prong are provided for your safety If the provided plug does not fit into your outlet consult an electrician for replacement of the obsolete outlet 10 The power plug must be readily accessible so that the equipment can be easily disconnected from the AC power 11 The receiver is still connected to the AC power whenever it is plugged in to a live power outlet even if the receiver is turned off using the buttons on the remote control or the front panel 12 Protect the power cord from being walked on or pinched particularly at plugs convenience receptacles and the point where they exit from the apparatus 13 Use only attachments accessories specified by the manufacturer The use of ac
105. et your receiver the four lists are named List 1 List 2 List 3 and List 4 The lists are empty and should not be used until you have added channels to them e If you choose a program using Themes or by entering most channel numbers using the NUMBER PAD buttons the receiver tunes to that channel for that program whether or not that channel is on the active Favorites List Page 52 Using Favorites Lists Creating or Changing a Favorites List You can create add channels to and remove channels from a Favorites List 1 Press MENU 8 2 on your remote control to open Favorites 2 Select the Favorites List that you want to create or change Note You cannot modify the All Chan or All Sub lists 3 Select Modify List 4 Inthe Channels list highlight a channel you want to add to the selected Favorites List using the UP or DOWN ARROW buttons on your remote 5 Press SELECT to add the highlighted channel to the Favorites List A dot indicating you have selected this channel to be on the list appears to the left of the channel 6 Using the UP or DOWN ARROW buttons to scroll the list of channels repeat steps 4 and 5 until you have added all the channels that you want 7 To delete a channel from the Favorites Lists select the channel in the list The dot next to the channel disappears indicating you deselected it 8 Select the Done option to save all your changes to the Favorites List Note If you try to save a Favorite
106. event timer but the timer does not operate at all You set up a Once event timer but the timer operates at a time different from what you expect You stop the operation of an event timer for one showing of a program that is repeated such as a regularly scheduled program but the timer operates for the next showing You are testing a VCR code to see 1f the receiver controls a VCR The VCR does not do the test Page 106 You must enter the password before you can create an event timer for a locked program You must order a pay per view event before you can create an event timer for it You already have set up the maximum number of event timers You may have set up a Reminder Event Timer but what you should have set up is an Auto Tune Event Timer or a VCR Event Timer If you are using Record Plus it is possible that someone at the other TV may have cancelled the timer when it activated You may have set up a timer with an incorrect frequency The program time may have changed so that the event timer overlapped another event timer The program time may have changed by more than twenty four hours The program time changed Stopping the event timer applies only to the current showing of the program The VCR may not be turned ON there may not be a tape inserted the tape may not be rewound or the write protect tab on the tape may have been removed The code you are testing may not be valid for t
107. grams will reappear Page 18 Chapter 2 Receiver Description and Installation Receiver Front Panel DishDVR DIGITAL VIDEO RECORDER Smart Card Door Behind this door is a slot for a future smart card No smart card is included with this receiver Arrow Buttons You can use the ARROW buttons to change satellite channels displayed on your TV From within a menu use these buttons to move the highlight up or down Indicators e TV1 Power The green light indicates that the receiver is providing programming to your TV through the rear panel TV1 output connections e Recording The red light indicates that the DVR is recording an event Buttons The buttons on the receiver give you some control of the receiver However most of the time you will want to use the remote control that came with your receiver e System Info Displays the receiver s System Info screen on your TV e Menu Displays the Main Menu After you press this button use the ARROWS and SELECT buttons to navigate through the menus e Arrows Select Use the ARROWS and SELECT the same way as the ARROW and Select buttons on the remote control Power Press the POWER button to turn satellite programming on or off to your TV IR Sensor The INFRARED IR SENSOR receives IR signals from the remote control Page 19 Chapter 2 Receiver Description and Installation Tip The six coaxial connections on the back of your receiver are co
108. he IR cable on the extender that sends the signal to the receiver is right in front of the IR sensor on the receiver front panel so that the receiver IR sensor can receive the signals If doing the above does not solve the problem contact the manufacturer of the extenders for assistance Use a pyramid type IR extender only with Remote Control 1 which uses IR signals Install a UHF attenuator What to Do Check the volume level on the TV or audio device Turn off the mute or turn up the volume as required Check the audio connectors and cables from the receiver to the TV or the sound system Check the TV speakers or the sound system Use the Alternate Audio Language menu to select the language that you prefer Page 101 Chapter 4 Reference Using the Menus What Is Happening Possible Reason What to Do The receiver has a time out feature that closes any menu after several minutes of no activity This will You were using a menu and it suddenly closed Start over again discard any changes you have made but otherwise does no harm to the receiver Watching A Program What Is Happening The receiver front panel TV1 light is on but the TV image is black no picture is frozen has break ups has snow or shows small square patterns of various colors The receiver front panel Power light is on and there is a picture on the TV screen but the picture has sparkles or i
109. he VCR To be able to set up an event timer for the program first enter the password To be able to set up an event timer for the event first order it To be able to set up a new event timer delete one of the event timers you set up earlier Remember that a Reminder Event Timer just reminds you that the program is about to start An Auto Tune Event Timer reminds you and tunes the receiver to the channel of the program A VCR Event Timer reminds you tunes the receiver and starts the VCR Make sure you set up Record Plus timers when the other TV is not being used Remember that a Once event timer operates just one time A Mon Fri event timer operates Monday through Friday on the same channel at the same time A Daily event timer does the same Monday through Sunday A Weekly event timer operates once a week on the same channel at the same time If the receiver is ON and finds an event timer overlap it will display the Event Timer Scheduling Conflict menu You must edit or delete one of the overlapping event timers No event timer will operate if the program time changes by more than twenty four hours A Once event timer always operates at the actual time of the program To stop all operations of a repeated event timer you must delete the event timer Note The receiver deletes a Once event timer when it operates Make sure the VCR is turned ON with a blank tape inserted on which you want to record that the tape is rewo
110. he following text is extracted from Federal Communications Commission FCC regulations as of the publication date of this Guide Contact the FCC see following or your library for the complete text of the regulations Telephone Communication This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA On the back panel of this equipment is a label that contains among other information a product identifier in the format US AAAEQ TX XXX If requested this number must be provided to the telephone company The REN is used to determine the number of devices that may be connected to a telephone line Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming call In most but not all areas the sum of RENs should not exceed five 5 0 To be certain of the number of devices that may be connected to a line as determined by the total RENs contact the local telephone company For products approved after July 23 2001 the REN for this product is part of the product identifier that has the format US AAAEQ TXXXX The digits represented by are the REN without a decimal point e g 03 is a REN of 0 3 For earlier products the REN is separately shown on the label REN for this equipment 0 1B or 0 3B This equipment uses the following Universal Service Order Code USOC jacks RJ 11C A plug and jack used to connect this equipment to the premises wiring and telephone networ
111. here the cable connects to the receiver see the picture on the next page in the margin So a i Connecting the Receiver to Your Nearby TV Plug in the power cord for the receiver Turn on the receiver with the front panel power button and make sure the green TV1 power indicator is lit Turn on the nearby TV Tune the TV to channel 3 You should see the Point Dish screen If you do not see the Point Dish screen tune the TV to channel 4 Note If you want to change the channel that the CH 3 4 port provides to your TV see Changing the TVI Output Channel on page 27 If desired to remind you of which TV channel 3 or 4 to tune to watch satellite programming place one of the channel stickers 3 or 4 near or on your TV The stickers are located in the inside front cover of this guide RCA and S Video Connections TV1 l 6 Connect one of the following video cables e RCA type video cable yellow from the receiver TV1 output ports to your TV s RCA video input connector e S VIDEO cable from the receiver TV1 output to your TV s S VIDEO input Connect the stereo RCA audio cables red and white from the receiver TV1 output ports to your TV s audio inputs If the TV has only one mono input for this type of audio connect it to the right R phono plug RCA type audio output on the satellite receiver Make sure your TV is on and set to receive TV from the correct audio and video inputs Refer to the instruc
112. hown on the full screen s 4 Press the PIP button again to enlarge the PIP window 5 Press the PIP button once more to close the PIP window Using the Remote Control i i The following section describes how to use the remote control with your Tip The included satellite receiver The remote control must be in SAT mode for the buttons to a ree IR to control the satellite receiver You can also use the remote to control your DVD sh eae tae player VCR or other devices See Control Other Devices with the Remote on on a nearby TV Be page 85 sure to point this remote control directly at the front SAT Mode Button of your receiver Press the SAT mode button to set the remote to SAT mode to control the receiver The SAT mode button s back light turns ON briefly to show that the remote is set to SAT mode Page 38 Using the Remote Control Power Buttons Press the POWER button to turn your satellite receiver ON or OFF Press the TV POWER button below it to turn your TV on or off Note You must program the remote to control your TV for the TV POWER button to work as described See page 85 for instructions Menu Button Press the MENU button to open the Main Menu PAGE Q Page Up and Page Down Arrow Buttons Press the PAGE UP button or the PAGE DOWN button to move page by page through the Program Guide a Theme list a Favorites List an Event Timers list a Search results list or a list of channels MUTE
113. i dish switch Heavy rain snow or cloud cover may be interfering with transmission of the satellite signal or there may be other interference The wrong type of coaxial cable may be used in the system or the cable run length may be too long Or there may be a problem with the multi dish switch The receiver may not yet have been authorized via the satellite signal The satellite dish may have moved so that it is no longer picking up the satellite signal The cable connections may have loosened or have moisture inside There may be an interruption of the satellite signal The receiver may not be connected to an active telephone line The credit limit may have been suspended Maybe the receiver is connected to a DSL Digital Subscriber Line phone line Viewers in specific areas are prohibited from watching certain programs For example viewers who live close to a particular football stadium may be prohibited from watching football games that are played in that stadium What to Do Check the coaxial cables and their connections to and from the multi dish switch Make sure that all required cables are in place and check that all cable connections are tight and dry for outdoor cables If this does not work call the Customer Service Center for help Note the local weather conditions Remove any snow or other debris which may have collected on the satellite dish Make sure that the satellite dish has a clear
114. ime for a D and 9 three times for a Y to spell the word Rudy While in the Field When the cursor 1s 1n the field 0 0 0 0 0 0 0 0 0 0 T H E M E S e Press the LEFT ARROW to delete characters lt FORMAT e Press STAR to backspace without deleting any characters e Press the 0 number button to enter a blank space such as a space p between words O e Use the RIGHT ARROW to move the cursor forward a space without deleting any characters mMagson Using Text Fields Page 47 Chapter 3 Using the System Tip If the program is on a channel that is not part of your subscription the channel will be shown with a red background Page 48 Changing Channels There are three ways to change channels gt e Press the UP or DOWN ARROW buttons e Use the NUMBER PAD buttons O 5 60 0 e Press GUIDE and then select the channel from the Program GUIDE Guide See Changing the Channel in the Program Guide on page 49 Using the Program Guide The on screen Program Guide provides a complete listing of the available channels and programs You can use the Program Guide to change channels to see what programs are scheduled to set up timers and to buy pay per view programs List Al Chan aa JA A Mon 9 zz Remote Control Help 10 00am 6 0pm NA Learn all about your DIS Network remote contol and itt unique featured Get aniwert to common quetilons too You ll
115. ine of sight signals to control the receiver IR light signals travel relatively short distances 40 feet or less and cannot go through walls or other solid objects You must point the remote control directly at the device with no objects blocking the line of sight This remote also uses IR signals to control other devices that the remote is programmed to control You must point the remote control directly at these devices with no objects blocking the lines of sight to them This remote control may be identified by a blank silver key or the green number 1 at the bottom of the remote OPTIONAL ACCESSORY Remote Control IR UHF Pro uses UHF Pro radio frequency signals to control the receiver from a remote location or through walls or other obstructions UHF Pro signals travel longer distances and can pass through walls the floor and other solid objects To use the UHF Pro remote for example to control the receiver from another room you must first attach the UHF remote control antenna to the receiver back panel connector see page 23 The UHF Pro remote uses IR signals to control other devices that the remote 1s programmed to control You must point the remote control directly at these devices with no objects blocking the lines of sight to them This remote control may be identified by the UHF Pro logo on the key at the bottom of the remote Remote Controls Batteries The remote controls come with AAA size
116. ip for the remaining part of the original warranty period ote Parts means items included in this package which may include the satellite dish assembly receiver LNBF remote control or dish mounting hardware It does not include other parts purchased separately What the Warranty Does Not Cover This warranty does not cover installation of the system If applicable such installation will be warranted under a separate installation agreement This warranty does not cover consumer instruction physical setup or adjustment of any consumer electronic devices remote control batteries signal reception problems loss of use of the system or unused programming charges due to system malfunction This warranty does not cover cosmetic damage damage due to lightning electrical or telephone line surges battery leakage fire flood or other acts of Nature accident misuse abuse repair or alteration by other than authorized factory service use of accessories not recommended by the receiver manufacturer negligence commercial or institutional use or improper or neglected maintenance This warranty does not cover equipment sold AS IS or WITH ALL FAULTS shipping and handling removal or reinstallation shipping damage if the equipment was not packed and shipped in the manner prescribed nor equipment purchased serviced or operated outside the continental United States of America Legal Limitations REPLACEMENT AS PROVIDED UNDER TH
117. isplayed is the closest possible to the channel you entered If you entered the number for a channel that you have not bought the receiver will change to the channel and allow you to buy the channel or display a message If a Favorite List other than All Chan is applied the receiver will skip channels that are not on the applied list If you have set up the locks to hide adult channels and the receiver is locked the receiver will skip such channels Possible Reason If you have not added channels to any custom Favorite List you will be able to apply only the All Chan list or the All Sub list The receiver will not allow you to change the All Chan list or the All Sub list The receiver will not allow you to apply an empty list If you have set up the locks to hide adult channels and the receiver is locked the Favorite List will not show such channels Buying a Pay Per View Program Possible Reason You may have been away from the receiver and someone else used it What to Do Carefully retry entering the channel number you want Press the remote control RECALL button to return to the previous channel number Select All Chan as the active Favorite List by pressing the GUIDE button repeatedly Unlock the receiver so that it does not skip adult channels If you want to buy a channel call the Customer Service Center What to Do You must add channels to a custom Favorite List before you can apply it
118. ith the Remote Control Sometimes the POWER or TV POWER button works when other buttons don t If the device does not turn off continue with step 10 Try every code listed for you brand until one works best for your device If the code for your device is not listed in the tables starting on page 109 use this procedure to scan the remote control s memory for a working device code 1 Turn the device on 2 Press and hold the device mode button until all the other mode buttons light up and then release the button The mode button flashes 3 For AUX mode setup only e Press O for a second TV e Press 1 for a second VCR or DVD player e Press 2 for a tuner or audio amplifier 4 For AUX mode setup only Press the STAR button 5 Press the POWER button not TV Power Use the device s front panel buttons or its original remote control For example hold the TV mode button for a TV until all of the other mode buttons light When you release the button the TV mode light will flash This step is for specifying the kind of device that is to be programmed in AUX mode If you re not programming in AUX mode then skip to step 5 This puts your remote control in its device code scan mode Page 87 Chapter 3 Using the System Tip The IR remote control is used to control TV1 menus and programming on a nearby TV An optional IR UHF Pro remote can be used to control the receiver from anothe
119. k On some TVs the presence of fixed images for extended periods of time may cause them to be permanently imprinted on the screen Consult your TV user guide for information on whether this is a problem for your TV what operating viewing restrictions apply to avoid this problem and associated TV warranty coverage 3 Press the PLAY button to watch the program from the point where you paused it 4 Press the VIEW LIVE TV button to return right away to viewing the program in progress 2M LIVE TV 5 Press the SKIP BACK button to skip back about ten seconds in the program Page 12 Quick Tour of Digital Video Recorder Features 6 Press the PAUSE button and then press the BACK button to reverse the program in slow motion Press the BACK button once to reverse the program 1 4 the speed as normal play Press the BACK button twice to reverse at normal speed As you press the BACK button repeatedly the program reverses faster with each press up to its fastest speed BACK 0 03 50 my Live Tv 7 Press PLAY 8 Press the SKIP FWD button to skip ahead about 30 seconds in the play back e Note You cannot skip ahead if you are watching live TV Page 13 Chapter 1 Introduction Tip The receiver has features that let you decide how to watch TV Page 14 10 11 12 13 14 Press the PAUSE button and then press the FWD button to forward the program in slow motion When you pres
120. k must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA A compliant telephone cord and modular plug is provided with this product It is designed to be connected to a compatible modular jack that is also compliant See installation instructions for details Connection to party line service is subject to state tariffs Contact the state public utility commission public service commission or corporation commission for information If your home has specially wired alarm equipment connected to the telephone line ensure the installation of this equipment does not disable your alarm equipment If you have questions about what will disable alarm equipment consult your telephone company or a qualified installer If this equipment causes harm to the telephone network the telephone company will notify you in advance that temporary discontinuance of service may be required If advance notice is not practical the telephone company will notify the customer as soon as possible Also you will be advised of your right to file a complaint with the FCC if you believe it is necessary The telephone company may make changes in its facilities equipment operations or procedures that could affect the operation of the equipment If this happens the telephone company will provide advance notice in order for you to make the necessary modifications in order to maintain uninterrupted service If you experience trouble with this equipment
121. king properly Note To be able to order pay per view programs you must keep the receiver connected to an active telephone line at all times If your setup includes more than one receiver this applies to each receiver The receiver uses the telephone line to make toll free calls usually in the middle of the night to send information to the Customer Service Center Install a DSL filter between the receiver and the telephone wall jack If you want to reset the receiver to its factory default settings select the Yes option If not select the No option What to Do Use the receiver front panel Control Buttons to control the receiver until you find the remote If the remote control is permanently lost or too damaged to use call the Service Center to order a replacement When you press a button on the remote control the receiver does not do what you expect Your optional IR UHF Pro remote control does not work well from far away Page 100 The remote control may be missing batteries the batteries may be incorrectly placed in the remote or the batteries may be weak or dead You may be using the wrong remote control IR only or IR UHF Pro for the TV you are trying to operate You may be experiencing interference from objects near your receiver antenna If the batteries are missing or dead insert fresh AAA size batteries If the remote has fresh batteries check whether they are placed according to the
122. label diagram If not remove them and place correctly Make sure you are using an IR remote to control a nearby TV or UHF Pro remote to control the receiver in another room Make sure the UHF antenna is connected to the receiver and not touching anything else Vary the tilt angle of the receiver s UHF antenna Locate the UHF antenna tip away from other electronics equipment or metal surfaces even if separated by wooden shelving Move the receiver to different locations For best results place the receiver as high as possible above all other equipment in your entertainment center Place the UHF antenna outside the entertainment center by using a coaxial cable to connect it to the receiver What Is Happening When you press the remote control Power button to turn the receiver ON the receiver front panel Power light does not light up You use a pyramid type IR extender not a mouse tail and it does not seem to work Hearing A Program What Is Happening The receiver front panel TV1 light is on and there is a good picture on the TV set but you do not hear any sound You hear a foreign language with a program You may have muted the sound or set the volume so low that you cannot hear it The audio connections may not be properly connected You may have set the receiver to an alternate audio language Other lights are too bright Remote control not operating properly or the batteries are
123. lease load resell for profit or distribute any software provided in your DISH Network receiver s or any part thereof Such software is licensed not sold to you for use only under the terms and conditions of this license and DISH Network its licensors and its suppliers reserve all rights not expressly granted to you Except as stated above this license does not grant to you any intellectual property rights in the software provided in your DISH Network receiver s Any attempt to transfer any of the rights duties or obligations of this license is null and void If you breach any term or condition of this license this license will automatically terminate I Stolen Equipment If any of your Equipment is stolen or otherwise removed from your premises without your authorization you must notify our customer service center by telephone or in writing immediately but in any event not later than three 3 business days after such removal to avoid liability for payment for unauthorized use of your Equipment You will not be liable for unauthorized use that occurs after we have received your notification 5 LEASED EQUIPMENT A Lease Terms We may choose to lease certain Equipment to subscribers Unless otherwise specified in an applicable Promotion Agreement s such Equipment including without limitation the LNBFs but not the satellite antenna shall at all times remain the sole and exclusive property of DISH Network and we may provide or replace l
124. light Selecting a Choice in a Menu To select a choice in a menu list highlight the choice and then press the remote control SELECT button Make sure you select the Save or OK option to save your choice Select the Cancel or Done option to discard your choice Canceling a Procedure You can cancel a procedure in any of three ways e Ifyou want to return to watching a program press the VIEW LIVE TV button on the remote control e 1 VIE vie Ward Y e If you want to return to the previous menu then press the CANCEL button CANCEL e Wait afew moments and the menu will close automatically discarding any changes you have made and returning you to watching a program Note If none of these ways work then you must finish the menu procedure Page 46 Using Text Fields There are several screens that require you to enter information into areas known as fields Your receiver has two basic ways to enter the information e Virtual Keyboard e Remote Control NUMBER PAD Using the Virtual Keyboard Use the virtual keyboard letters to type the information Use the LEFT RIGHT UP and DOWN ARROWS to navigate around the keyboard Select the characters you want Using the Number Pad Use the letters above the NUMBER PAD on the remote control while the highlight is in the field a o For example when looking for the channel and times to watch Rudy Fremmel Presents you press 7 three times for an R 8 two times for a U 3 one t
125. line of sight to the satellite Check whether branches or leaves have grown into the line of sight Make sure that the satellite dish is aimed at the satellite Check the strength of the signal using the Point Dish Signal menu Consult your installer to re aim the dish if necessary to obtain the strongest possible signal Make sure the system uses RG6 coaxial cable if not call your dealer or installer Check the dish to receiver cable run length if it is over 200 feet call your dealer or installer Check the coaxial cables and their connections to and from the multi dish switch Make sure that all required cables are in place and check that all cable connections are tight and dry for outdoor cables If this does not work do the Check Switch test If you have authorized the receiver wait a few minutes to see if the message is removed Make sure that all required cables are in place and check that all cable connections are tight and dry for outdoor cables Make sure that the satellite dish has a clear line of sight to the satellite Check whether branches or leaves have grown into the line of sight Check that the Signal Strength bar in the Point Dish Signal menu is green and displays the word Locked If not contact your installer to re aim the satellite dish If you have not authorized the receiver call the Customer Service Center for help You must connect the receiver to an active telephone connection at all times
126. ll activities that occur under your account username and or password You must 1 keep your account username and password confidential and not share them with anyone else and 11 immediately notify us of any unauthorized use of your password and or account username or other breach of security D Third Party Billing Agents We may enter into relationships with third parties to provide billing and other services on our behalf in which case the terms and conditions of this Agreement shall apply to such third parties as applicable under the circumstances Additional terms and conditions imposed by our third party billing agents may apply For example and without limitation i late fees imposed by our third party billing agents may be administered according to our third party billing agent s billing procedures and applicable state tariffs and regulations ii our third party billing agents may require that you pay all past due charges for Services a restart fee and or a prepayment before we reconnect your Services and 11i other services provided by our third party billing agents including without limitation local telephone service may need to be restored before DISH Network Services can be restored and a restoral fee and or deposit may be required to restore third party billing agent services Partial payments on third party billing agent bills may be applied first to the balance due for other services billed on your third party billing agent bill i
127. lor coded to make the connectors easy to identify Inside the front cover of this guide are stickers that are color coded the same way as the coaxial connections See the installation instructions starting on page 24 for information on how to use the stickers that go on the coaxial cables Page 20 Receiver Back Panel The receiver connections on the back panel are arranged in three groups e TV1 Connections Use these connections with your TV e TV2 Connections Do not try to use these connections with your TV e Other Connections Use these connections with the dish antenna UHF remote control antenna and telephone line C TV1 Connections The following connections provide the menu displays and programming to your TV TV CH 3 4 Out C Jre The TV CH 3 4 connection provides good quality video and mono non stereo audio to your nearby TV Use a coaxial cable to make this connection The TV CH 3 4 connection is color coded white RCA Out The RCA audio video outputs provide high quality picture and full stereo sound to your nearby TV if your TV has these connections Use RCA type cables to make this connection If the TV has only one monophonic input for this type of audio connect it to the right R phono plug audio output port on back of the satellite receiver S Video Out The S VIDEO connection provides the highest quality standard definition video signal to your nearby TV if your TV has thi
128. motion customers and must make all payments in advance of the due date on your bill in order to continue receiving your Services you must also pre pay for all other Services such as pay per view ordered by you or anyone who uses your Equipment whether with or without your permission B Billing Policies Your bills will show the total amount due the payment due date payments credits purchases and other charges to your account You may submit your payment by mail on our website through our AutoPay program by calling a DISH Network customer service representative or by any other means that we designate Partial payments will be applied first to the oldest outstanding bill You must make your payment regardless of whether you receive a bill We do not assume the risk of undelivered mail If you send checks or money orders marked with a designation such as payment in full we can accept them without waiving any of our rights including without limitation our rights to collect any other amounts owed by you notwithstanding your characterization of such payment DISH Network does not extend credit to our customers and the Late Payment Fee as detailed in Section 2 D is not interest a credit service charge or a finance charge Certain fees and charges may apply in certain circumstances to your payment for the Services including without limitation those set forth in Section 2 D C Alterations to Payment Terms If you pay for a monthly subscrip
129. n that option takes effect right away You can select a menu option in either of two ways e If the option has a number next to it press the number button on the NUMBER PAD associated with that option to select it When you use the NUMBER PAD button you do not need to highlight the option first before selecting it e Move the highlight to the menu option using the remote control ARROW buttons Then press the remote control SELECT button In the example Favorites is highlighted List of Choices in the Menus When you make a choice in a list the receiver does not apply the change until you select the Save or OK option If you do not want to save any changes select the Cancel option to discard all the changes made in the menu There are two types of lists Page 45 Chapter 3 Using the System e A single choice list allows you to select only one Do choice at a time If you select another choice your Once previous choice is deselected for you Weekly Daily Mon Fri e A multiple choice list allows you to select more than one choice at one time If you select another Wl 950 CD 1 choice your previous choice s stay s selected W 946 AUDIS 1 945 AUD18 ul 944 AUDIT 1939 AUD16 W 938 AUDIS 1937 AUDIA Highlighting a Choice in a Menu List Use the remote control ARROW buttons to move the highlight to the desired item in the list The black arrows on the list show where you can move the high
130. n if you pay to restart your Service to receive any remaining credits or promotional pricing that you would have been eligible to receive had your Services not been disconnected Unless required by applicable law deposits will not be held segregated from other funds and will not earn or accrue interest Promotional pricing is valid only at the time of installation F Attorney s Fees Collections If we use an attorney or a collection agency to collect any money you owe us or to assert any other right that we may have against you including without limitation any breach of any agreement you may have with DISH Network or one of our affiliates you agree to pay the reasonable costs of such collection or other action These costs may include without limitation the costs of a collection agency reasonable attorneys fees and court costs If you believe you have been billed in error or you would like to make any other requests for a billing statement credit you must contact our customer service center by telephone or in writing within twenty 20 days after the date you receive the bill for which you are seeking correction Failure to timely notify us of a dispute will constitute your acceptance of the corresponding bill You must pay undisputed portions of any billing statement before the next billing statement is issued or you must pay a Late Payment Fee All payments for Services must be made directly by you to us unless we authorize otherwise for exam
131. ncluding without limitation local telephone service according to the third party billing agent s billing procedures and applicable state statutes and regulations Please contact your third party billing agent for details Failure to pay all or any part of your third party billing agent bill may result in disconnection of Services E Credit Checks You authorize DISH Network to investigate your financial responsibility and creditworthiness including without limitation acquiring credit reports and histories and to report any payment defaults to credit reporting agencies Under the Fair Credit Reporting Act you have the right to notify DISH Network if you believe we have reported inaccurate information about your account to any credit reporting agency Please include in any such notice the specific item of dispute and why you believe the information reported is in error F Applicable Law This Agreement including without limitation all matters relating to its validity construction performance and enforcement and any claim complaint or dispute arising out of or related to this Agreement the Services or the Equipment shall be governed by the laws and regulations of the State of Colorado without giving effect to its conflict of law provisions This Agreement is subject to amendment modification or termination if required by such laws or regulations If any provision in this Agreement is declared to be illegal or in conflict with any law or regulation
132. ng Start Recording a Program At a program s start press the remote control s RECORD button If you ve watched a program from its start up to about two Bi hours after it s started you can reverse to its start 1 Press the BACK button 2 Let the program reverse to its start 3 Press the RECORD button You ll get all of the program on your recording BACK Note If you didn t tune to the program until after it started you can record only the part of the program that comes after you tuned to it Stop Recording a Program e Press the remote control s STOP button STOP When you press the RECORD button the receiver stops recording at the end of the program You can use an Event Timer to start and stop the recording RECORD Use Quick Record to set a one time DVR event timer for a future program Set an automatic DVR event timer to record a future program that comes on each day of the week or each week on the same day Set a manual DVR event timer to make a future recording with specific start and stop times you set This lets you record only part of a program or a block of several programs one after the other on the same channel Use the DVR Events Menu Press the DVR button to open the DVR Events menu which shows all of the DVR Events recorded on the receiver You can edit delete and protect any event shown on the menu Using More DVR Features oo Fox itr Live a oo Remot
133. nging Program Languages 83 Changing Rating Locks 15 Changing the Password Channel 3 4 Out 20 Confirm Remote Control 1 Operation 25 Confirm Remote Control Operation Connecting the Receiver to the Phone Line 2 Conventions Creating a Favorites List 53 Creating Channel Locks 76 Creating Rating Locks 75 Customer Default Settings 82 Deleting Timers Device Codes Tuner Amplifier 12 TV 109 TV DVD Combo 113 vcr 110 Dish Antenna System Connecting Dish Home 8 DishPVR 69 Auto Record and On Demand Record at the Same Time Auto Recording 64 69 Copy Recordings to Videotape 70 DishPVR Recorded Events Menu 67 Once You ve Made One or More Recordings 66 On Demand Recording 66 Recorded Event s Info Menu 67 Displaying Program Information 50 DVR DVR Events 66 DVR Features 12 64 Auto Recording 64 Events 16 5 On Demand Recording 64 DVR Recorded Event 16 62 Editing Event Timers 60 Event Timer e Event Timer Types Factory Default Setting 82 Factory Defaults Favorites Favorites Lists 52 Activating Changing 53 Creating 53 Naming 54 Using 52 FCC 124 Federal Communications Commission FCC Compliance Radio Interference Telephone Communication 124 Finding Programs to Watch Fixed Images Front Panel Arrow Buttons 19 Arrows Select 19 Buttons Menu Power Recording 19 Smart Card Door 19 System Info TV1 Power 19 Getting Started 4 Finding Programs to Watch 5 Ordering Your Programming Page 127 Hiding Adult Channels
134. nly programs that have not yet ended These features cannot display a time earlier than the present You may have applied a Favorite List other than the list named All Chan You may have set up the locks to hide certain programming If your setup includes a multi dish switch you may need to do the Check Switch procedure Possible Reason You may not have locked the receiver You may not have written down the password to keep it in a safe place Troubleshooting Tables What to Do Using the TV remote control and or menus displayed by the TV not the receiver remote control or the menus displayed by the receiver turn off the closed captioned feature Check your TV owner s manual for the correct TV input to use to connect the video signal output from the satellite receiver What to Do If you want to buy a channel call the Customer Service Center at 1 800 333 DISH 3474 Try displaying the Program Guide again later By that time it may show programs for the time and date you want Turn the receiver off for about ten minutes This will allow the Program Guide to be updated Contact the program providers for details on past programs You can change the applied Favorite List while using the Program Guide by pressing the remote control Guide button repeatedly You can choose another custom Favorite List the All Chan list which includes all of the channels or the All Sub list which includes all subscribed
135. nt to schedule the return of your leased Equipment If you do not return such Equipment undamaged and in working order normal wear and tear excepted you are responsible and must pay us certain charges as described in any applicable Promotion Agreement C Defects and Damages You must notify us immediately of any defect in damage to or accident involving your leased Equipment All maintenance and repair of such Equipment must be performed by us or our designee s DISH Network may charge you for any repairs that are necessitated by any damage to or misuse of such Equipment 6 TRANSFER OF ACCOUNT SERVICES OR EQUIPMENT DISH Network may sell assign or transfer your account to a third party without notifying you You may not assign or transfer your Services without our written consent which will not be unreasonably withheld We may however refuse to allow you to assign or transfer your Services if you lease Equipment or your account has an outstanding balance 7 LIMITATION OF OUR LIABILITY A INTERRUPTIONS AND DELAYS NEITHER WE NOR OUR THIRD PARTY BILLING AGENTS NOR ANY OF OUR OR THEIR AFFILIATES WILL BE LIABLE FOR ANY INTERRUPTION IN ANY SERVICE OR FOR ANY DELAY OR FAILURE TO PERFORM INCLUDING WITHOUT LIMITATION IF SUCH INTERRUPTION DELAY OR FAILURE TO PERFORM ARISES IN CONNECTION WITH THE TERMINATION OR SUSPENSION OF DISH NETWORK S ACCESS TO ALL OR ANY PORTION OF SERVICES THE RELOCATION OF ALL OR ANY PORTION OF THE SERVICES TO DIFFER
136. on again to return to reversing the program at normal speed Press the FWD FORWARD button once to forward the program four times as fast as normal playback speed Press the FWD button twice to forward at 15 times normal speed three cain times to forward at 60 times normal speed and four times to forward at 300 times normal speed Press the PAUSE button and then press the FWD button to go forward through the program in slow motion When you press the FWD button once the program advances at 1 15 the speed of normal playback Press the FWD button twice to forward at 1 4 the speed of normal play Press the FWD button three times to return to playing back the program at normal speed Note Of course you can watch any part of a program or event that you ve already recorded Press the PLAY button to play back or resume playback of a paused program or event Also you can press this button to switch back to normal playback after you have used fast forward or reverse Press the SKIP BACK button to skip back about ten seconds in the event Press this button again to skip back again Press the PAUSE button and then press the SKIP BACK button to reverse the recording one frame at a time Press the SKIP AHEAD button to skip ahead about 30 seconds in the event Press this button again to skip ahead again Press the PAUSE button and then press the SKIP AHEAD button to advance the recording one frame at a time Press the STOP bu
137. on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver e Connect the equipment into an outlet on a circuit different from that to which the receiver is connected e Consult the dealer or an experienced radio TV technician for help Radio Interference This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Modifying this receiver may void your authority to use the equipment This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to
138. on the screen Consult your TV s user guide for information on whether this is a problem for your TV what operating viewing restrictions may apply to you to avoid this problem and any associated TV warranty coverage Note For a live program or event the on screen pause timer shows how long you ve paused the program If you ve paused the program more than once the pause timer shows the total time you ve paused If you pause after you reverse or go forward the pause timer shows how far you re behind the live program Press the BACK button once to reverse the program four times as fast as normal playback speed Press the BACK button twice to reverse at 15 times normal speed three times to reverse at 60 times ack normal speed and four times to reverse at 300 times normal speed The on screen bar shows you how far you ve reversed Press the PAUSE button first and then quickly press the BACK button to reverse the program in slow motion Press the BACK button once to reverse the program 1 4 the speed as normal playback speed Press the BACK button twice to return to reverse at normal speed Press the FWD FORWARD button once to go forward in the program four times as fast as normal playback speed Press the FWD button twice to forward at 15 times normal speed three times FWD to forward at 60 times normal speed and four times to forward at 300 times normal speed The on screen bar shows how far you ve
139. ot rated for 950 2150 MHz These other cables may cause signal loss Do not use existing cables such as RG 59 Always use waterproof F connectors outdoors 2 Peel off the blue stickers and affix them to the cables close to where they connect to the SATELLITE IN 1 and SATELLITE IN 2 connections on the back of the receiver 3 On the IR remote control press MENU 6 1 1 to display the Point Dish Signal screen on the nearby TV Select Check Switch When an attention screen displays select Retest 5 The receiver begins performing the Check Switch tests When the receiver Page 29 Chapter 2 Receiver Description and Installation Page 30 10 11 has finished testing your switch it displays the Installation Summary screen Twin Twin SS Reception Verified Reception Verified Super DISH Make sure that the information on the Installation Summary screen identifies your system correctly and shows all transponders for all satellites in your system Your screen may look different from the example above depending on the dish antenna system you are using Select OK to go to the Point Dish Signal screen Select Cancel to exit the Point Dish menu An Attention screen will appear asking you if the mounting and positioning of your dish is complete with a Locked indication in the Point Dish screen If your answer is yes select Yes If you answer No you should realign the dish antenna system After you select Yes the r
140. ote Locks for programming on the TV1 outputs for the nearby TV are set using the receiver s Lock menus The section below applies to all locks you set How to Set Locks A Two Step Process 1 Create the locks that you want 2 Then lock the receiver When the receiver is locked anyone who wants to access locked items must enter the password to do so When You Have Locked the Receiver e If you try to access a locked item or open the Locks menu the receiver displays a message prompting you to enter the password e The receiver allows you three tries to enter the correct password If you fail to enter the correct password the receiver does not allow any more tries for several minutes e If you enter the correct password then you can access the locked item or open the Locks menu e If you exit a locked item or close the Locks menu you must re enter the password to access the item or menu Locking and Unlocking the Receiver You must lock the receiver for any receiver Locks you have set to take effect And to lock the receiver you must first create a password If you forget your password you will need to speak with a Customer Service Representative If you have a Personal Identification Number PIN you will need to give it to the Customer Service Representative See page 81 for information on PINs 1 Press the MENU button to display the Main Menu 2 Select the Locks option to display the Locks menu ik Note If the r
141. ple DISH Network shall have no obligation to provide Services for which payment is made by you to a third party or payment is made by a third party on your behalf G Billing Agent Payments Different or other payment and billing terms conditions options and fees may apply when billing is provided through a third party billing agent including without limitation a local telephone company 3 CANCELLATION OF SERVICE A Continuation of Services Your subscription to Services will automatically renew until you cancel your Services or we otherwise disconnect your Services in each case as provided herein or in any applicable Promotion Agreement B Cancellation Policies You may cancel your Services for any reason at any time by notifying us at the phone number e mail address or mailing address set forth at the top of this Agreement Please be aware that certain promotions have an optional or mandatory term commitment period and if you cancel your Services prior to the expiration of an applicable optional or mandatory term commitment period certain early termination or cancellation fees may apply C Disconnection of Services In addition to all other rights that DISH Network may have to disconnect your Services DISH Network may disconnect your Services at any time without notifying you if 1 you fail to pay any bill in full when it is due 11 we receive confirmation that you have received Services or any part of the Services without paying for
142. press the RIGHT or LEFT ARROW button e Use these buttons to enter menu option numbers instead of highlighting the option and then pressing the SELECT button e Use these buttons to enter numbers within a menu Highlight the place where you want to enter the first number and press the appropriate number buttons on the remote Use the LEFT or RIGHT ARROW button to move the highlight to the next place where you want to enter a number When you are done entering numbers press SELECT Page 41 Chapter 3 Using the System e You can use the letters above the NUMBER PAD buttons while within the Search menu For example when looking for the channel and event times to watch Rudy Fremmel Presents you press three times for an R 8 two times for a U 3 one time for a D and 9 three times for a Y to spell the word Rudy see Using Themes and Search on page 71 lt FORMAT Star Button Press the STAR button to e Open the DVR Events menu e Backspace without deleting while using the Search feature see Search on page 71 gt Zero Button Press the ZERO button to forward space while using the search function of your receiver Pound Button Press the POUND button to display the Search screen Also you can use this button to perform several procedures in this User s Guide Recover Button Press the RECOVER button if you accidentally change the channel or video input source on your TV and cannot get
143. prior to the expiration of your multi month subscription you are not entitled to any refund or credit for the unused portions of your multi month subscription 4 EQUIPMENT A Equipment In order to receive Services you must purchase or lease certain reception equipment consisting primarily of a DISH Network compatible satellite receiver s and applicable Smart Card s remote control s satellite antenna s and low noise block converter s with integrated feed s collectively Equipment B Additional Tuners and Receivers We may choose to allow you to place additional receivers on your account If we allow you to do so each additional receiver will be authorized to receive the same Services as your initial receiver subject to the limitations of your television equipment All of your receivers must be located at the same residence and continuously connected to the same land based telephone line and or broadband home network If you wish to receive Services at two different residential locations you must open a separate account for each location unless otherwise specifically authorized by Dish Network You may not directly or indirectly use a single account for the purpose of authorizing Services for multiple DISH Network receivers that are not all located in the same residence and connected to the same land based telephone line and or broadband home network If we later determine that you did we may disconnect your Services and in addition to
144. put Channels 21 Coaxial Connections ee and Unlocking the Front Panel 77 Power RCA and S Video Connections 25 TV1 Connections Channel 3 4 Out 20 RCA Out 20 S Video Out 20 TV Antenna Cable In 21 TV1 Power 19 UHF Antenna 23 Unlocking Pay Per View 77 Unlocking Receiver Front Panel 77 Unlocking the Receiver 74 Updates g Using DVR Features 107 Using Quick Record 56 VCR Codes 110 System Setup 9 W Warranty 15 Telephone Jack 21 Watch and Record 16 Page 129 Index Notes Page 130 Receiver Information Write the following information in the spaces provided below You may need to provide this information if you call the Service Center To get the Conditional Access Numbers display the Important System Information menu see Ordering Your Program Packages on page 4 Purchase Location Name CT IR Remote Control included Accessory RF Remote Control TV Code TV Mode VCR Code VCR Mode Auxiliary Code AUX Mode TV Channel Settings a Channel 3 or 4 Input Number Source Name 176556
145. r Button for Your TV Now the RECOVER button can be programmed to tune your TV back to the channel 3 or 4 showing your satellite receiver s programming 1 Program your remote control to control your TV using the instructions in Control Other Devices with the Remote Controls on page 85 2 Press and hold the TV mode button until all the other mode buttons light up and then release the button The TV mode button begins to flash 3 Press the STAR button 4 Enter the selected three digit channel number For example if your remote TV is set to use channel 3 enter 0 0 3 or to use channel 4 enter 0 0 4 5 Press the POUND button The TV mode button flashes three times Programming the Recover Button Your remote controls come equipped with a RECOVER button that helps you if you accidentally change the channel or video input source on your TV and cannot get the video back from your satellite receiver When you press the RECOVER button as described on page 42 the remote control sends commands to your TV to change channels or video inputs to try to return you to watching satellite programming When an optional IR UHF Pro remote control is shipped from the factory the RECOVER button is set up restore satellite TV viewing by tuning your TV first to channel 3 then to 4 and then to other inputs see page 42 for details The following instructions describe how to remove this programming from the RECOVER button Removing th
146. r room Page 88 6 Press the UP or DOWN ARROW button repeatedly until the device turns off 7 Press the POUND button 8 Turn the device back on and try some other buttons to make sure they work 9 Repeat this procedure until you ve tried all the codes Check the Device Codes As you press the UP or DOWN ARROW button the remote is trying each code in the memory to see if it can turn off your device When the device turns off you have found a code that might work Note The mode button for the device will flash rapidly eight times when you ve scanned through all the available codes for that device This stores the code you found Press the POWER button to turn the device back on Try some other buttons to make sure they work Sometimes the POWER button or TV POWER button works when other buttons don t You may need to repeat the scan to find the best code for your device You can find out what device code you ve set for each remote control mode 1 Press and hold the device mode button until all the other mode buttons light up and then let go of the button The mode button flashes 2 Press the POUND button twice Watch the mode light to determine your code The mode button flashes the number for each digit of the device code with a pause between the groups of flashes A quick flash is for zero 3 For AUX mode setup only The first group of flashes tells you what the AUX mode is
147. r your search criteria You can use the keyboard shown on the screen or you can use the letters above the NUMBER PAD buttons on the remote control while the highlight is in the Enter Search Criteria field 6 Select Options as described on page 55 7 Select Create Timer When the receiver has completed your search the timer Daily Schedule displays the results Note After entering your search words and selecting Create Timer be sure to review the timers that DishPASS creates some may not be what you are expecting You can e Pick selected events to Skip Review you Daily Schedule often e Adjust your search terms and options Select Set Priority to change the priority of the DsihPASS timer To adjust your search delete the unwanted DishPass timer and Change or add search term s for more specific search results Select a future program within the Guide or the Browse Banner and then choose the DishPASS option this enters the exact title If you didn t already select Exact Match with the Title or Info 8 Select Done Overlapping Timers If you try to create event timers for overlapping programs the receiver displays a screen with the dates and times of both programs The receiver also displays this screen if scheduled program times change causing one timer to overlap another You must delete edit or skip one or both of the timers to resolve this conflict dish WARNING Timer Conflict won sememser
148. rating locks 1 Press the MENU button 2 Select the Locks option 3 Ifthe receiver is locked enter the numeric password using the NUMBER PAD buttons The receiver displays stars as you enter the digits of the password As soon as you enter the fourth digit of the password the receiver highlights the OK option Press the SELECT button Using Locks Tip The IR remote control is used to control the menus and programming on the nearby TV An optional IR UHF Pro remote control can be used to control the menus from another room Page 77 Chapter 3 Using the System 4 Select the Lock PPV or Unlock PPV option Mon September 15 imi ri Ratings Locks Iv a p Channel Locks i2 Front Panel Lock lall j Change Password 5 r lock PPV HideAduit i7 B to 008m 6 00pm mt 5 If the receiver is not locked the you must lock it to put the lock you just created into effect Page 78 Using Locks Hiding and Showing Adult Channels When you hide adult channels you keep the Program Guide Themes lists and the Browse Banner from displaying adult channels It also keeps anyone from choosing such channels by using the UP or DOWN ARROW buttons or entering the channel number using the remote control NUMBER PAD buttons l 2 3 Press the MENU button Select the Locks option If the receiver is locked then enter the numeric password using the NUMBER PAD buttons The receiver displays stars a
149. rbit over the Earth to deliver television and audio programming This type of orbit enables the satellites to stay aligned over one place on the surface of the Earth Once the satellite dish is aimed at the satellite the dish does not have to move Satellite Signal Quality Tip If you lose Rain and Snow Fade your picture it s most likely due Heavy rain snow or cloud cover can block the satellite signal which can to heavy rain interrupt your programming service By aiming the satellite dish to get the snow or the strongest signal during installation you can help prevent rain and snow build up of snow from interrupting the signal Your service will return after the weather on your dish condition has passed gt Solar Interference Twice a year the sun moves to a position behind the DISH Network satellite as it orbits the Earth The exact time of the year that this occurs varies depending on the location but it is near the beginning of spring and again near the beginning of autumn The period of solar interference lasts for a few minutes at about the same time everyday for a few days during the spring and autumn so do not be alarmed when it happens NS This is an unavoidable natural event for all television involving the use of satellites and has an adverse effect on many program providers During these brief periods you will not be able to see programs on DISH Network Once the sun has moved from behind the satellite the pro
150. receiver yourself as opening or removing covers may expose you to dangerous voltage and will void the Limited Warranty Refer all servicing to authorized service personnel e Use an outlet that contains surge suppression or ground fault protection For added protection during a lightning storm or when the receiver is left unattended and unused for long periods of time unplug the power cord from the wall outlet disconnect the lines between the receiver and the antenna and disconnect the telephone line This will provide some protection against damage caused by lightning or power line surges On some TVs the presence of fixed images for extended periods of time may cause them to be permanently imprinted on the screen Consult your TV user guide for information on whether this is a problem for your TV what operating viewing restrictions apply to avoid this problem and associated TV warranty coverage Page iv Chapter 1 Introduction Congratulations on choosing DISH Network You are about to experience the excitement and convenience of Direct Broadcast Satellite DBS service which delivers the very best picture and sound quality DISH Network consistently provides state of the art products and satellite delivered services with high performance ease of operation and a wide variety of entertainment options Welcome You re about to enjoy a Digital Video Recorder This satellite receiver lets you decide how you watch TV
151. rmation using the NUMBER PAD buttons The receiver displays stars as you enter the digits of the password As soon as you enter the fourth digit of the password the receiver highlights the OK option Press the SELECT button pL eocas Mon September amp Locks Won September I Turr EE eee 10 Memorize this new password From now on you must enter this password to lock or unlock the receiver If you forget your password you will need to call DISH Network and speak with a Customer Service Representative If you have a Personal Identification Number PIN you will need to give it to the Customer Service Representative See page 81 for information on PINs Personal Identification Numbers Personal Identification Numbers You can set up a Personal Identification Number PIN for call in requests only Anyone calling DISH Network s Customer Service Center must provide this PIN to make any changes to your account You may call the Customer Service Center at any time to set up a PIN If you forget your PIN then you will need to speak with a Customer Service Representative The representative may ask for more information to verify your identity and that you are authorized to make changes to your account Using Caller ID Caller ID displays on your TV the names of people as they call you if you subscribe to Caller ID from your local telephone company To use this feature make sure you have an active phone lin
152. rol the receiver from a different room If a specific remote control must be used this guide will refer directly to it Fixed Images On some TVs the presence of fixed images for extended periods of time may cause them to be permanently imprinted on the screen Consult your TV s user guide for information on whether this is a problem for your TV s display what operating viewing restrictions apply to avoid this problem and any associated TV warranty coverage DISH Network Logo Whenever the receiver s TV1 output s are turned off using the POWER remote control or front panel POWER buttons you will see the DISH Network logo moving around on your TV screen This feature is included with your receiver to assure you that the connections between your receiver and TV s are not lost Press the POWER or SELECT button on the remote control to resume watching satellite TV programming P NETWORK Note This logo is displayed using the TV1 video outputs except for the CH 3 4 OUT TV s connected using CH 3 4 OUT will not display this Page 3 Chapter 1 Introduction Getting Started After your system has been installed order and watch your programming using the following steps Step 1 Ordering Your Programming 1 Using a remote control press SAT and then press the top POWER button to turn on the receiver Make sure the TV is also on man Tip The IR remote pale control is used to control TV1 menus an
153. rto Rico or the U S Virgin Islands Smart Card Replacement Fee 50 00 We replace your Smart Card because it was lost damaged defective or stolen as long as there is no evidence of unauthorized tampering or modification 2 00 You request a copy of a previous billing statement 5 00 You change your programming selection but not regarding adult programming 10 00 Changes to your programming selection include adult programming In the event billing is provided through a third party billing agent the above fees may differ Statement Request Fee Transaction Fee Page 119 Appendix E Restarting Your Services If you do not pay your bill in full by its due date or you at any time otherwise fail neglect or refuse to make timely payment for your Services we may disconnect your Services and in such event we will be wholly relieved from any and all of our duties and obligations under this Agreement If your Services are disconnected for non payment or any other reason DISH Network may require that you pay and you agree to pay before we reconnect your Services all past due charges a Restart Fee a deposit equal to a minimum of two months service charges or in the case of a restart under a Pre Pay Promotion one month s service charges and all outstanding balances accrued through the date of such disconnection If your Services are disconnected for non payment or any other reason you will no longer be eligible eve
154. s Q Scroll by time Enter the number of hours that you want to skip using the NUMBER PAD buttons Then press the LEFT or RIGHT ARROW button Scroll by day Press SKIP FWD to scroll ahead in the Program Guide 24 hours each time you press the button until you reach the end of your Guide data After you skip ahead at least one day in the Program Guide press SKIP BACK to scroll back 24 hours each time you press the button until you are reach the current date Tip When using the Program Guide do you want to know more information about a program or event like who stars in the movie you re about to watch Press the INFO button to find out When you re finished press the CANCEL button to return to the Program Guide Tip Selecting a program that is not on yet will open the Timers menu See page 54 for information on setting timers Page 49 Chapter 3 Using the System Displaying Program Information The Program Banner The Program Banner provides information about the program you are watching The receiver displays the Program Banner for a few a seconds at the top of the screen every time you change the channel or LIVE TV press the remote control VIEW LIVE TV button Remote Control Help Mon 9 08 al i 6 2Gam 2 00am 10 00am NH 4 as 101 HELP List List 4 s P yy a F Fy a The Browse Banner You can use the Browse Banner to change channels or to see what other programs are available
155. s input connection Use an S Video cable to make the connection S VIDEO If you use this back panel output for video between the receiver and your TV you must still connect the audio using the PHONO RCA AuDIO LEFT RIGHT OUTPUTS and Phono Plug RCA type cables as shown above TV Antenna Cable In The TV ANTENNA CABLE IN is used if you want the satellite receiver to connect the tuner of the nearby TV to an over the air antenna or cable TV distribution system when the satellite receiver is turned off or when using the TV VIDEO button on the remote control Use a coaxial cable to make this connection to an over the air OTA antenna or cable TV system The TV ANTENNA CABLE IN connection is color coded black Your TV must be connected to the CHANNEL 3 4 output to use this feature a TV2 Connections Do not use any TV2 connections to connect to your TV These connections are inactive TV ANTENNA CABLE IN 7 j lt d x Other Connections Satellite In The SATELLITE N connections are used to receive satellite TV signals from the dish antenna The connection is made using RG 6 coaxial cable The SATELLITE IN connections are color coded blue Note Both SATELLITE N connections must be used for proper operation of this dual tuner receiver You may use a DISH Pro Plus input signal separator EAC Remote Antenna for optional accessory The REMOTE ANTENNA port receives UHF Pro signals from an optional
156. s List with no channels selected for it you will see an error message Page 53 Chapter 3 Using the System Naming a Favorites List l 2 3 5 Press MENU 8 2 to open Favorites Select the Favorites List that you want to modify Select the Edit Name option Note You cannot change the name of the All Chan or All Sub list Enter the list s name by doing one of the following e Use the virtual keyboard on screen to type the list s name e Use the remote control NUMBER PAD to enter the letters in the Enter List Name box Numbers 2 through 9 have telephone style numbers written above them To enter an H for example press 4 twice because H is the second letter listed above the 4 on the NUMBER PAD i a r I onl n Avail items 343 e You can enter up to eight characters including spaces If needed select the space option to insert a space in the name or the Back option to correct a letter Note A list name must contain at least one character Two lists cannot have the same name Note At any time you can select the Clear Entry option to clear the name Select the Done option to save all changes Making a Favorites List Active If the Program Guide is open press the GUIDE button to select the next Favorites List Press the GUIDE button repeatedly to scan through all lists Note This works only if you have added channels to the Favorites List If you have not created a Favorites List pressing
157. s grainy has a herringbone pattern lacks color or vertical hold or wobbles or looks washed out or fuzzy Page 102 Possible Reason The TV set may not be working properly If the TV and the receiver are working properly there may be interference with the satellite signal The TV may be wired to the wrong input The TV may not be on the correct channel The TV may not be set to display from the correct input The TV set may not be working properly If the receiver is connected to the TV using only the RF or VHF connections there may be a strong local broadcast on the same channel or a channel adjacent to the one to which the TV is tuned There may be interference from other nearby electrical devices such as cellular telephones computers microwave ovens radios stereos or TVs What to Do Make sure that the TV set is plugged into an electrical outlet Make sure the outlet has electrical power Make sure that the TV is turned on If the receiver is connected to the TV using only the CH 3 4 connections make sure that the TV is tuned to channel 3 or 4 whichever works best in your area and that the receiver is set to the same channel as the TV using the Modulator Setup screen If the TV is receiving the signal through coaxial cabling from the CH 3 4 output on the satellite receiver make sure the TV is tuned to the same channel as indicated in the receiver Modulator Setup screen Make sur
158. s means address 3 search Page 32 Optimize Your Remote Controls Attach a UHF Attenuator for optional accessory Stray UHF signals can block signals sent from a remote control to the receiver Obtain a 10 dB attenuator you can buy one from a consumer electronics parts store Note This will help keep out stray UHF radio signals but also cut down on how far away you can use the remote control from the satellite receiver 1 Take the UHF remote control antenna off of the receiver s back panel UHF Remote Antenna input 2 Hand tighten the attenuator onto the UHF Remote Antenna input 3 Put the UHF remote control antenna onto the attenuator Example of Receiver Back Panel UHF p Remote a Antenna Example of Receiver Back Panel Attenuator Example of Receiver Back Panel Q p Remote E Antenna Page 33 Chapter 2 Receiver Description and Installation Setting Up TV1 to Operate in UHF Pro You can set your receiver to operate TV1 using an optional IR UHF Pro remote control sold separately by completing the following instructions If you set up your receiver to operate tuner gy using UHF Pro any other UHF Pro remotes in the building will interfere with each other when operated at the same time This may prevent remotes from operating the receiver momentarily 1 Perform the following using an existing remote control a Open the TV1 UHF Pro Setup screen by pressing MENU 6 1 6 on th
159. s the FWD button once the program advances at 1 15 the speed of normal play Press the FWD button twice to forward at 1 4 as fast as normal play Press the FWD button three times to play the program at normal speed As you press the FWD button repeatedly the program advances faster up to its fastest speed oy l 0 04 17 A z LIVE TV Press the VIEW LIVE TV button to return right away to watching the program in progress Press the RECORD button to start recording the program right now When the Record Remainder of this Event displays select OK to start recording now See page 56 for an explanation of the recording options Select OK to start recording the program Notice the receiver s front panel RECORDING light turns on If you want to end the recording right away press the STOP button This stops the receiver from recording the program Notice the receiver s front panel RECORDING light turns STOP off Quick Tour of Digital Video Recorder Features 15 Now if you want to take the time use the Program Guide to find another program set to start in the next few minutes Note Start watching the program when it starts Watch the program for a few minutes 16 Press the BACK button to reverse the program Note Let the program reverse all the way to its start BACK 17 Press the DVR button This opens the DVR Events menuon the TV screen Snoro d Fy DVA Even
160. s to record over its oldest auto recorded audio and video to have room for the newest audio and video If one program ends and the next one starts on the same channel the receiver continues to record the next program If you change the channel you erase the current auto recorded audio and video and start auto recording the program or event on the new channel These auto recordings do not show up in the DVR Events list Page 69 Chapter 3 Using the System Tip If you want to archive a recorded event to save it for along time you can move it from the DVR receiver s hard drive to a VCR tape Page 70 Quick Recording e Quick recording works only when you set it up e The receiver must have enough room to record on your DVR hard drive When you make a one time DVR recording you can set the receiver to ask you before it records over what you have already recorded This is how you protect a recorded program or event You can protect events recorded from either of the receiver s satellite TV tuners If the receiver needs room to record a newer event it ll record over the oldest existing unprotected recorded event s to make room If the receiver is out of room and you don t let it record over any existing recorded events it wont be able to record any new events To free up remaining space on the DVR receiver you can erase events by opening the Events Information menu and selecting the Eras
161. s you enter the digits of the password As soon as you enter the fourth digit of the password the receiver highlights the OK option Press the SELECT button Select the Hide Adult or Show Adult option dish Locks Mon September 5 4 Ss en _ _ eeeSSSS0909509VvV _ __ ___ Channel Locks Sig untock System 3 Froni Panel Lock a Change Password i5 Lock PPV iej g 1 i ee sll Fos t i Changing the Receiver Password L Zz Press the MENU button Select the Locks option If the receiver is locked then enter the numeric password using the NUMBER PAD buttons The receiver displays stars as you enter the digits of the password As soon as you enter the fourth digit of the password the receiver highlights the OK option Press the SELECT button Select the Change Password option k Meon September amp a a Page 79 Chapter 3 Using the System Page 80 Enter the current numeric password using the NUMBER PAD buttons As soon as you enter the fourth digit of the password the receiver highlights the OK option Press the SELECT button Enter the new password using the NUMBER PAD buttons As soon as you enter the fourth digit of the password the receiver highlights the OK option C O ae g P Locks Mon September 15 oti Press the SELECT button to select the OK option and change the password Enter your new password again for confi
162. s you enter the digits of the password When you enter the fourth digit of the password the receiver highlights the OK option Press the SELECT button Page 75 Chapter 3 Using the System 4 Select the Ratings Locks option dish Ratings Locks IO Fiam S 5 Highlight the lowest rating that you want to block Press the SELECT button to set a lock at the highlighted rating Note All ratings that are more restrictive than the selected rating are also selected For example if you lock PG 13 rated programs then all programs with the R NC 17 and NR AO ratings are also locked Select the expanded rating code s if you want to also lock these ratings To unlock a rating code highlight the code and press SELECT Select the Done option to save your changes Se A If the receiver is not locked then you must lock it to put the locks you just created into effect by selecting Lock System Creating or Changing Channel Locks You can lock any channel including pay per view channels 1 Press the Menu button 2 Select the Locks option 3 If the receiver is locked then enter the password using the NUMBER PAD buttons The receiver displays stars as you enter the digits of the password When you enter the fourth digit of the password the receiver highlights the OK option Press the SELECT button 4 Select the Channel Locks option Page 76 5 Highlight the channel that you want to lock If necessary press the U
163. ss PO Comicitalk show host Dennis Miller Dennis Millert Horai Jones performs CC Stereo A 8 Select a program that you recorded in an earlier quick tour that is one that is not recording now and then select Start 9 You should now be watching a pre recorded program while the receiver is recording the other two events programs Page 16 Quick Tour of Picture in Picture PIP Quick Tour of Picture in Picture PIP Your DISH Network receiver allows you to watch two different programs at the same time using Picture in Picture PIP 1 Press PIP The PIP window will open The program in the small box will be whatever is playing on the last channel you watched on that tuner ne 2 Press the SWAP button on the remote control The channel that was in the PIP window will now be displayed full screen 3 Press GUIDE on the remote Use the Program Guide to find a program that you want to watch now Select that program 4 This new program will be displayed full screen 5 Press SWAP to go back to watching your original YQ program full screen and put this new program in the wav PIP window 6 Press the PIP button again to make the PIP window larger 7 Press the POSITION button to move the PIP window around on the TV screen Qz 8 Press the PIP button again to close the PIP window Page 17 Chapter 1 Introduction Satellite Television Satellite television uses satellites in a stationary o
164. st also set up the receiver for your type of telephone system touch tone or rotary pulse dialing and set a telephone number prefix if you need to dial a prefix to make an outside call 1 Display the Phone System screen by pressing MENU 6 1 4 dish Phone System _ 7 Prefix Code a E P 2 Select the Touch Tone or the Rotary Pulse option in the Phone Type list 3 Select either the No Prefix or the Prefix Code option in the Outside Line Prefix list Note Usually you need a telephone number prefix only for business installations For most residential installations all you need to do is set the telephone system type The default setting of No Prefix will allow correct dialing If this is the case select the Save option to save the above setting and stop there If you do need to set a prefix then instead of selecting the Save option continue to step 5 4 If you selected the No Prefix option select Save to finish 5 If you selected the Prefix code option then the receiver highlights the box where you must enter the exact numerical sequence you must dial on the phone to obtain an outside line 6 After entering this prefix select the Save option to save the settings Connecting the Receiver to a Dish Antenna System Connecting the Receiver to a Dish Antenna System Note Before you can begin connecting your receiver to your dish antenna you must first complete the preceding sections on connecting
165. standings of how the system works especially when you are just becoming familiar with it These tables cover many problems usually with a simple solution for each one To solve a particular problem do the following l 2 Review the section in this Guide that relates to the problem If you cannot find a solution then find the section in the following tables that relates to the problem e Read the What s Happening column until you find the problem e Read the information in the Possible Reason column e Try each of the suggested solutions in the What to Do column For more information call the Customer Service Center at 1 800 333 DISH 3474 or see www dishnetwork com Note Before calling the Customer Service Center have ready the date of purchase and either your customer account number the receiver conditional access number or the receiver model number Display the Important System Information menu to find these numbers See Ordering Your Programming on page 4 Also write down any error messages that the receiver displays on the television screen Page 97 Chapter 4 Reference On Screen Messages This table describes some on screen messages in the order of their message numbers Find the message number in the upper right corner of the message displayed on your TV screen and then find the matching number in this table Message Number Possible Reason 003 004 Page 98 There may be a problem with the mult
166. swer the phone return to watching the program and not miss any of the action You can pause reverse or skip back through a live program or event Then you can return to watching fast forward or skip ahead through the program You can also use slow motion forward and backward and frame by frame advance and reverse while using the DVR receiver s auto recording feature For more information please see Using Auto Recording Quick Recording You can record a program that is on now or a program on in the future to watch later or you can keep your recording You can pause return to watching fast reverse skip back fast forward or skip ahead through a recorded program You can also use slow motion forward and backward and frame by frame advance and reverse while using the DVR receiver s auto recording feature You can play back a program you already recorded and record one or even two new programs at the same time Using Auto Recording Turn the DVR receiver on and tune it to a channel Then you can use the remote control s DVR and related buttons Note When you press any one of these buttons you ll see a small indicator on the TV screen to resume watching the program from where it was paused Press the PAUSE button to pause the program Press this button again PAUSE Using More DVR Features On some TVs the presence of fixed images for extended periods of time may cause them to be permanently imprinted
167. t Daily Schedule 2 Select the Timers option 3 Select the Manual Timers option The receiver displays a timer menu dish creare Timer Manual Timer Channeis Page 57 Chapter 3 Using the System Tip You can edit and delete timers from any TV that is connected to one of the TV1 outputs Tip Use the PAGE UP and PAGE DOWN buttons to scroll quickly through the list of channels Then highlight the channel you want and select it Page 58 4 Select a Timer Type option See Event Timer Types on page 55 5 Select a Timer Frequency option See Event Timer Frequency on page 55 6 Select any applicable timer Options 7 Select a channel by doing one of the following e Highlight a channel using the UP or DOWN ARROW button You can scroll the list with PAGE UP or DOWN Finally press SELECT e Enter a specific channel number using the remote abe a control s NUMBER PAD buttons Press SELECT ghi jkl mno 8 Select the Edit Time option The receiver displays the Edit Time for Manual Timer screen 9 Use the NUMBER PAD buttons to enter the Start Time this includes selecting AM or PM and the End Time this includes selecting AM or PM pars OQ 10 Set a Date for the timer The default is today s date 11 Select Done and then the Create Timer option 12 To create another event timer do one of the following e Select the Manual Timers option again e If you do not want
168. t Title to search for the words that appear in the title of a program Select Info to search for words that are in the program description 4 Enter the information in the space provided in one of two ways You can use the virtual keyboard on the screen to type the information in the space provided by selecting each character You can use the letters above the NUMBER PAD buttons while in the Enter Search Criteria field For example when looking for the channel and times to watch Rudy Fremmel Presents you press 7 three times for an R 8 two times for a U 3 one time for a D and 9 three times for a Y to spell the word Rudy To help you enter the information on the Search screen Use the LEFT RIGHT UP and DOWN ARROW buttons to navigate around the Search screen Use the LEFT ARROW button to delete characters in the Enter Search Criteria field Use the STAR button to backspace without deleting in the Enter Search Criteria field Use the RIGHT ARROW button to forward space without deleting in the Enter Search Criteria field Using Themes and Search 5 Select Search d TSH Search Results 13 Matches found for Rudy Monday September 15 _DISNE 6 00prm The Cheetah Giris 6 When the Search Results are displayed you have the following options e Use the UP and DOWN ARROW buttons to scroll through the results e Use the PAGE UP and PAGE DOWN buttons to scroll a page at a time e Select Page Up or Page
169. t any time C Programming Availability Certain Services transmitted by us including but not limited to some subscription Services sporting events and broadcast network Services may be blacked out in your area of reception If you circumvent or attempt to circumvent any of these blackouts you may be subject to legal action You must be at least 18 years of age or the applicable age of majority where you reside in order to receive adult oriented programming services D Changing Your Programming Selection Unless otherwise specified in this Agreement or any applicable Promotion Agreement s you may change your programming selection at any time by notifying us A Transaction Fee as detailed in Section 2 D may apply to such programming changes unless you are receiving Services and or Equipment as defined in Section 4 A pursuant to a Promotion Agreement that requires you to pay in full for all Services and or Equipment prior to receiving such Services and or Equipment a Pre Pay Promotion E Multi Month Subscriptions For multi month subscriptions you may downgrade your Services only at your time of renewal You may not downgrade your Services during the term of a multi month subscription F Ordering Pay Per View You may use your remote control and on screen program guide to order pay per view Services through your television if your DISH Network receiver is connected to a land based telephone line and or a broadband home network You m
170. t equipment and returning the defective equipment is a One time fee based on EchoStar s competitive bulk shipping rates additional charges may apply outside of the continental US This fee will be charged to your billing account or your valid credit card If you do not ship the defective equipment to EchoStar within ten days after receiving the replacement your billing account or credit card will be charged the market price of the replacement If you return the defective equipment after ten days you will receive a full refund less an administrative fee If your equipment is out of warranty and can be repaired your billing account or credit card will be charged the standard repair fee for the replacement If damage to the defective equipment is found which EchoStar in its sole discretion determines has voided the warranty or makes the equipment unrepairable billing account or credit card will be charged the market price of the replacement Post Receipt Exchange Program You may choose to ship the equipment to us at your cost To provide faster service upon receipt of your equipment you will be shipped a replacement Your original equipment will not be available for return The equipment you return will be checked to verify whether it is covered under this warranty If the defective equipment is covered under this warranty it will be replaced and shipped back to you at no additional cost additional charges may apply outside of the continental US
171. tention If your optional DISH Network UHF Pro remote control isn t working very well from far away you may be experiencing interference from objects near your receiver To improve the remote control s range try any or all of the following e Place the receiver higher than all of the other equipment in your entertainment center Place nothing above the entertainment center e Provide space behind and above the receiver so that the UHF antenna can be installed and positioned straight up If this is not possible you can tilt the UHF antenna at about a 30 angle e Place the UHF antenna outside the entertainment center by using a coaxial cable to connect the antenna to the receiver e Try moving the receiver and or antenna to another location e Move all nearby over the air antennas away from the UHF remote antenna Do not place any antennas on your receiver e Attach a UHF signal attenuator as described on page 33 Connecting the Receiver to Your Nearby TV This section describes how to connect receiver TV 1 output port s to a nearby TV The easiest way to connect the receiver to the TV is using coaxial cable connections but you may also use the composite RCA or S Video outputs Nearby TV Coaxial Cable Connections 1 Connect a coaxial cable from the CH 3 4 output on the receiver to a nearby TV s tuner port 2 Place the white CH 3 4 sticker on the cable near w
172. the DVD player TV VIDEO TV Video Button Use the TV VIDEO button to switch the VCR between its TV mode and its VCR mode see your VCR user s manual for more information Power Button Press the red unmarked POWER button to turn the VCR on or off Q PAGE Page Up and Down Buttons Use the PAGE UP and DOWN buttons to change channels on the VCR Note If the remote control has been set to operate in limited mode then buttons in VCR mode will not change channels Page 91 Chapter 3 Using the System RECALL Recall Button Press the RECALL button to go back to the last VCR channel you viewed Press it again to switch between the last two VCR channels you viewed VCR Buttons e Press the BACK button to rewind a videotape e Press the PAUSE button to pause a videotape Press this BACK button or the PLAY button to go back to playing the tape aki FWD e Press the FWD button to forward a videotape e Press the STOP button to stop playing or recording on a videotape e Press the RECORD button to record on a videotape e Press the PLAY button to play or to retrun to playing a videotape 2 abe jki Q iuw O a Number Buttons Use the NUMBER PAD buttons to enter channel numbers Note If the remote control has been set to operate in limited mode then buttons in VCR mode will not change channels Page 92 Control Other Devices with the Remote Control Control a Tuner or Amplifier
173. this procedure Note If the RECOVER button is not programmed to a specific channel the RECOVER button will first try to tune your TV to channel 3 then channel 4 and then other video inputs with each press of the RECOVER button You may need to press the RECOVER button many times to recover the video image from your satellite receiver If the RECOVER button is programmed to a specific channel see page 26 the RECOVER button will tune the TV to the specific channel DVR Buttons Use these buttons to record or for play back of a DVR program or event See Using the DVR Features on page 64 for details PIP Button PIP Press the PIP button to open the PIP window To make the PIP window larger press this button again Press the button a third time to close the PIP window Swap Swap Button Press the SWAP button to swap the video image in the main display with the video image in the PIP window i Position Button Press the POSITION button to move the PIP window to different positions on the TV screen Each press of this button move the PIP window Using the Menus The menus make using the receiver s features and selecting programs to watch quick and easy Features accessed by using the menus include setting parental controls and locks choosing a program or event and creating a Favorites list Page 43 Chapter 3 Using the System Tip The IR remote control is used to control the menus and select satellite programming on
174. tion other than a Pre Pay Promotion and your account is past due on more than one occasion we may require that you pay for all Services and Equipment before you receive them and you will be deemed to be receiving your Service under a Pre Pay Promotion at which point all terms and conditions of such Pre Pay Promotion will apply to you If you paid for a multi month subscription to any Services and your account is past due for any amount we may convert your multi month subscription to a monthly subscription and we will first apply the amount you paid for your multi month subscription to any past due amounts and then to any obligations you incur in the future D Fees In addition to any amounts due for your Services and any other amounts due under this Agreement or any applicable Promotion Agreement you agree to pay the fees listed below Fees if and when applicable DISH Network may change these Fees increase or decrease these Fees or impose additional Fees at any time upon notice to you Discounts on certain monthly fees may be available from time to time if you subscribe to certain programming packages and or use certain Equipment Additional fees may apply for non standard installations or if you upgrade your Equipment after installation Monthly Fees Type of Fee Amount Description of When Fee Applies You have more than 1 receiver on your account Per additional high definition HD receiver Additional Receiver Fee You have more th
175. tions that came with your TV Plug in the power cord for the receiver Turn on the receiver with the front panel power button and make sure the green TV1 power indicator is lit You should see the Point Dish screen Confirm Remote Control Operation After your TV has been connected to a TV1 output using one of the methods described above you can do the following to confirm that the supplied DISH Network IR remote controls the satellite receiver L Make sure that fresh batteries are installed properly in the IR remote control Press the SAT button to put the IR remote control in SAT mode to control the satellite receiver Use the remote control arrow buttons to move around the Point Dish screen If you are able to move around in the Point Dish screen then you have confirmed that the remote is controlling the receiver Page 25 Chapter 2 Receiver Description and Installation Confirming IR UHF Pro Remote Control Operation After any remote TV s have been connected to the receiver do the following to make sure an IR UHF Pro remote can control the receiver from another room 1 Press the SAT button to put the UHF Pro remote control in SAT mode to control the satellite receiver 2 From a remote TV use the UHF Pro remote s arrow keys to move around the Point Dish screen If you are able to move around in the Point Dish screen you confirmed that the UHF Pro remote is controlling the receiver Programming the Recove
176. to create another event timer press the CANCEL button CANCEL Note You cannot create a manual event timer for a Pay Per View PPV event you must use the quick record feature see page 56 or go through the Program Guide to set up an automatic timer see page 57 Setting Up a DishPASS Timer DishPASS lets you create timers to record programs automatically based on your search criteria When the receiver finds programs that meet your search criteria it automatically sets a timer to record that program As the program guide is updated DishPASS will continue to find and record based upon your search criteria Note that DishPASS only finds programs on satellite channels An example of how to use DishPASS may be that you saw a movie in the theaters and you want to watch it again as soon as it comes out on a movie channel Use the Exact Match and Title options and then type the exact title of the movie If the movie is made available on a movie channel you subscribe to the receiver will automatically set a timer to record that movie for you 1 Press the MENU button and select Daily Schedule 2 Select the DishPASS option 3 Select the Search Method e Title Search for programs by their title Using Timers e Info Search for key words in program descriptions or titles 4 Optionally select Exact Match if you want to find exactly what you enter in your Selection of either the program Title or Info respectively 5 Ente
177. tried to call the Customer Service Center to send pay per view purchase information during the FAX or mode call When the receiver found that the telephone was busy it automatically disconnected This generated clicks that caused an error in the FAX or modem transmission You do not have to do anything You can always use your telephone line because the receiver automatically hangs up if it finds the line is busy Install a DSL filter between the receiver and the telephone wall jack Hang up and then pick up the telephone again to get a dial tone Resend the FAX or modem transmission Have the sender resend the FAX or modem transmission Page 105 Chapter 4 Reference Using Event Timers What Is Happening Possible Reason What to Do You try to set up an event timer and the receiver displays a message noting that the program is locked You try to set up an event timer and the receiver displays a message noting that the program is a pay per view event You try to set up an event timer but the receiver displays an Error message giving you the option to delete an event timer that was set up earlier You set up an event timer but the receiver does not tune to the channel of the program or does not record the program You set up an event timer for a program that is repeated such as a regularly scheduled program but the timer does not operate for a showing of the program You set up an
178. ts 10 06am IF Today 7 30 6 59am 9 KUSA May Business 2004 Comi Peres if t Dennis Miller Dennis Miller Nore a Jones performs CC Stereo 18 Use the remote control arrow buttons to highlight an event on the DVR Events E menu it s OK to highlight an event you re currently recording H R S E 19 Press the remote control SELECT button to select the event you highlighted This opens a menu of info about that event 20 Press VIEW LIVE TV to return right away to watching the program in progress w VIEW LIVE TV Page 15 Chapter 1 Introduction Quick Tour of Watching One Program While Recording Others The steps below show one of many ways to watch one program while recording another 1 Press GUIDE to open the Program Guide Find a program GUIDE you want to watch now 3 Press the RECORD button 9 4 Select OK RECORD 2 Press SELECT to watch that program 5 Press GUIDE on the remote Use the Program Guide to find another program that you want to watch now Select that program You are now watching one program while recording another 6 Press RECORD and select OK when the pop up message displays You are now recording two programs at the same time 7 Press DVR on the remote control The DVR Events screen will open You should see the two programs that are recording indicated by the red dot next to the listings dis love Fvents Today 7 20 6 59am 9 KUSA 3 Newl Buiine
179. tton to stop playback of a DVR event Note that the STOP button has no effect when you are watching a live TV program or event STOP Q 8 6 0 lt Using More DVR Features Play Back a Recorded Event and Record Another Event Tip With your 1 Set up the DVR receiver to make a quick recording dual tuner DVR receiver you can Note You can press the RECORD button or you can use any kind of even watch one event timer except a VCR event timer event you have recorded while recording another one or even two new programs at the same time 2 Press the DVR button This opens the DVR Events menu Mpat Haon oo Fou Mewt Live aco Remote Contra Hip 0 03 Your Wand WIth Mel Cage Ty Horry Potter end Sartarery O Dind Date D 3 Select an event on the DVR Events menu not the one you re recording This opens an information screen for that event 4 Press the PLAY button More About the DVR Features Auto Recording Whenever you turn the receiver on it s auto recording With the auto record feature you can record as much as apprximately two hours of a program This total recording time applies to auto recording only you can set an event timer for program s of any length limited only by the amount of remaining free space on your DVR receiver s hard drive The receiver needs more room to record programs with more action So the total recording time isn t exact After about two hours the receiver begin
180. ture program by using the Browse Banner the Themes menu or the Program Guide dist Create Timer Manual Timer 2 Select a Timer Frequency option Note the mark to the left of your option Tip The IR remote control s used to 3 Select a Timer Type See Event Timer Types on page 55 control the menus l and programming 4 Select the Create Timer option to save the event timer on the nearby TV 5 The Guide shows which satellite receiver tuner is to record the event oA Ae Pro remote control can be used to control the receiver from another room Page 63 Chapter 3 Using the System Using More DVR Features Tip Auto recording is what happens automatically while you re watching a program You use this feature when watching a program by pressing one or more of the buttons on your remote control like PAUSE BACK SKIP BACK FORWARD and SKIP FWD Page 64 Most satellite TV programs and films are copyrighted In some cases copyright law may apply to private in home recording Your DVR receiver s features let you decide how to watch TV You can pause reverse or skip back through a program Then you can return to watching fast forward or skip ahead through the program Also you can record and play back programs and events with full digital audio and video quality without a VCR Auto Recording If you get a phone call while watching a live program or event you can pause the program an
181. und and that the write protect tab on the tape is intact Try another VCR code from the VCR Codes table Using DVR Features What s Happening You find you can t watch part of a program you re auto recording You find the receiver didn t on demand record a program You find the receiver is missing programs you recorded When you open a recorded program s info menu some of the options seem to be missing On demand recording stores only one program or only part of one program What s Wrong If the receiver runs out of room to auto record a program it starts to erase the oldest part of the program to make room for new audio and video When you change the channel you erase what s stored in auto recording You can t watch part of a live program that hasn t been broadcast yet because the receiver hasn t recorded it yet Maybe you didn t press the remote control RECORD button while you watched the program or set an Event Timer to record it Maybe the receiver ran out of room to on demand record the program You may have had a signal outage caused by bad weather during the recording If you don t protect a recorded program and the receiver needs room to record a new program it may record over that recorded program to have room You see menu options only when they work For example the Start option doesn t show up unless you select a recorded program
182. ure or water leaking into all connections Dry them out if needed then seal them with coaxial cable sealant Check the dish to receiver cable run length if itis over 100 feet call your dealer or installer What Is Happening A black box fills almost all of the TV screen The TV screen is all blue What Is Happening In the Program Guide some channels have a red background You try to display future programs in the Program Guide or Browse Banner but find you cannot You try to display programs that have ended in the Program Guide or Browse Banner but find you cannot When you are using the Program Guide or Browse Banner some channels are missing Using Locks What Is Happening You set a lock for example a lock on programs by ratings but the lock does not take effect You forgot the password so that you are unable to unlock the receiver Possible Reason You may have turned on the Closed Captioned feature on the TV and put that feature into Text mode You may have connected the receiver to an input on the TV that is incorrect for the signal output from the receiver Possible Reason Red means that you have not bought the program You must buy a channel before you can tune the receiver to it The Program Guide and Browse Banner can display programs scheduled for an extended but not unlimited time beyond the present The Program Guide and Browse Banner can display o
183. viewing use and enjoyment in your private home You agree that no Services provided to you will be viewed in areas open to the public commercial establishments or other residential locations Services may not be rebroadcast or performed and admission may not be charged for listening to or viewing any Services If your Services are viewed in an area open to the public a commercial establishment or another residential location we may disconnect your Services and in addition to all other applicable fees you must pay us the difference between the price actually paid for Services and the full applicable rate for such Services regardless of whether we have the right to distribute such Services in such other location I Changes in Services Offered We may add delete rearrange and or change any and all programming programming packages and other Services that we offer as well as the prices and fees related to such programming programming packages and Services at any time including without limitation during any term commitment period to which you have agreed If a change affects you we will notify you of such change and its effective date In the event that we delete rearrange or change any programming programming packages or other Page 117 Appendix Services we have no obligation to replace or supplement such programming programming packages or other Services You are not entitled to any refund because of a deletion rearrangement or chang
184. y for outdoor cables Make sure that the satellite dish has a clear line of sight to the satellite Check whether branches or leaves have grown into the line of sight Check that the Signal Strength bar in the Point Dish Signal menu is green and displays the word Locked If not contact your installer to re aim the satellite dish If you have not authorized the receiver call the Customer Service Center for help Wait a few minutes to see if the message is removed Make sure that all required cables are in place and check that all cable connections are tight and dry for outdoor cables Make sure that the satellite dish has a clear line of sight to the satellite Check whether branches or leaves have grown into the line of sight Check that the Signal Strength bar in the Point Dish Signal menu is green and displays the word Locked If not contact your installer to re aim the satellite dish Turn the receiver off via the remote Power button and do not disturb for the next 15 minutes To change channels press the Up or Down arrow button on the remote or use the Recall button to return to the last viewed channel You must set up the receiver to control the VCR before you can set a VCR Event Timer See the Using the System for instructions If your setup includes a multi dish switch you must do the Check Switch test Make sure that you have selected the option for the right satellite on the Point Dish Signal menu
185. your TVs to the receiver If your dish antenna system has been installed and peaked for maximum signal strength then complete the following instructions to connect the dish antenna system to the receiver Note You will need two available receiver connection ports on your installed switch or LNBF to complete this installation If these ports are not available you may need to upgrade your system with different or additional equipment Tip Using cable labels makes it Satellite Connections easy to tell which cables connect to the receiver ports Inside the front cover of this guide are stickers that are color coded the same way as the coaxial connections 1 Connect two RG 6 coaxial cables between the SATELLITE IN 1 and SATELLITE IN 2 ports on the receiver s back panel to two available ports on either your switch or your LNBF in your existing system See the wiring diagrams in Chapter 4 for appropriate receiver connections in your system Note If you are installing your receiver into a system with DISH Pro LNBEFs and or switches you can have as much as 200 feet of cable between the LNBF and the receiver However you must use only RG 6 coaxial cables rated for 950 to 2150 MHz These cables may say Swept tested for 2150 MHz If you have any doubt about this ask your DISH retailer or look on the container the cable came in Do not use cable TV company cables or cables from other satellite TV systems n

Dish Network 512 Satellite TV System User Manual

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