Home

Dell 500m Laptop User Manual

1. 2 Remove the reserve battery cover 3 Pull the reserve battery out of its compartment and disconnect the reserve battery cable from the connector reserve battery cable connector reserve battery Using Batteries and Module Bay Devices 49 www dell com support dell com 50 4 Connect the reserve battery cable to the connector in the reserve battery compartment 5 Place the reserve battery in the compartment and replace the reserve battery cover Storing a Battery Remove the battery when you store your computer for an extended period of time A battery discharges during prolonged storage After along storage period recharge the battery fully before you use it Power Problems CHECK THE POWER LIGHT When the power light is lit or blinking the computer has power If the power light is blinking the computer is in standby mode press the power button to exit standby mode If the light is off press the power button to turn on the computer CHARGE THE BATTERY The battery charge may be depleted 1 Reinstall the battery 2 Usethe AC adapter to connect the computer to an electrical outlet 3 Turn on the computer CHECK THE BATTERY STATUS LIGHT Ifthe battery status light flashes orange or is a steady orange the battery charge is low or depleted Connect the computer to an electrical outlet Using Batteries and Module Bay Devices If the battery status light flashes green and orange the battery
2. Area Codes Local Numbers and Toll Free Numbers City Code H ong Kong Technical Support Dimension and Inspiron 296 93188 International Access Code 001 Technical Support OptiPlex Latitude and 296 93191 Country Code 852 Dell Precision Customer Service non technical post sales issues 800 93 8291 Transaction Sales Large Corporate Accounts HK Large Corporate Accounts GCP HK toll free 800 96 4109 toll free 800 96 4108 toll free 800 90 3708 India Technical Support 1600 33 8045 Sales 1600 33 8044 Ireland C herrywood W ebsite support euro dell com International Access Code 16 E mail dell_direct_support dell com Country Code 353 Ireland Technical Support 1850 543 543 City Code 1 U K Technical Support dial within U K only 0870 908 0800 Home User C ustomer C are 01 204 4095 Small Business C ustomer C are 01 204 4444 U K Customer Care dial within U K only 0870 906 0010 Corporate C ustomer C are 01 204 4003 Ireland Sales 01 204 4444 U K Sales dial within U K only 0870 907 4000 SalesF ax 01 204 0144 Fax 01 204 5960 Switchboard 01 204 4444 134 Appendix Country City International Access Code Country Code City Code Department Name or Service Area Area Codes Website and E Mail Address Local Numbers and Toll Free Numbers Italy Milan International Access C ode 00 Country Code 39 Website support euro dell com E mail support euro dell com it it emaildel
3. IF YOU HAVE PROBLEMS WITH A DELL PROVIDED PC CARD Contact Dell see C ontacting Dell on page 127 IF YOU HAVE PROBLEMS WITH A PC CARD NOT PROVIDED BY DELL Contact the PC Card manufacturer General Program Problems A program crashes Ei NOTE Software usually includes installation instructions in its documentation or on a floppy disk or CD SEE THE SOFTWARE DOCUMENTATION Many software manufacturers maintain websites with information that may help you solve the problem Ensure that you properly installed and configured the program Reinstall the program if necessary A program stops responding END THE PROGRAM 1 Simultaneously press T Shift 5 4 2 Click the Applications tab and then select the program that is no longer responding 3 Click E nd Task Error messages appear REVIEW ERROR MESSAGES Look up the message and take the appropriate action See the software documentation Solving Problems If Your Computer Gets Wet AY CAUTION Perform this procedure only after you are certain that it is safe to do so If the computer is connected to an electrical outlet it is recommended that you turn off AC power at the circuit breaker before attempting to remove the power cables from the electrical outlet Use the utmost caution when removing wet cables from a live power source 1 Shut down the computer see Turning Off Your C omputer on page 42 disconnect the AC adapter from the computer and then
4. Area Codes Local Numbers and Toll Free Numbers France Paris M ontpellier International Access Code 00 Country Code 33 City Codes 1 4 W ebsite support euro dell com E mail support euro dell com fr fr emaildell H ome and Small Business Technical Support Customer C are Switchboard Switchboard calls from outside of France Sales Fax Fax calls from outside of France Corporate Technical Support Customer C are Switchboard Sales Fax 0825 387 270 0825 823 833 0825 004 700 04 99 75 40 00 0825 004 700 0825 004 701 04 99 75 40 01 0825 004 719 0825 338 339 01 55 94 71 00 01 55 94 71 00 0155947101 Germany Langen International Access Code 00 Country C ode 49 City Code 6103 W ebsite support euro dell com E mail tech support central europeQ dell com Technical Support Home Small Business C ustomer C are Global Segment Customer C are Preferred Accounts C ustomer C are Large Accounts Customer C are Public Accounts C ustomer C are Switchboard 06103 766 7200 0180 5 224400 06103 766 9570 06103 766 9420 06103 766 9560 06103 766 9555 06103 766 7000 Grenada General Support toll free 1 866 540 3355 Guatemala General Support 1 800 999 0136 Guyana General Support toll free 1 877 270 4609 Appendix 133 www dell com support dell com Country City International Access Code Country Code Department Name or Service Area Website and E Mail Address
5. computer in a low airflow environment such asa closed briefcase while it is running Restricting the airflow can damage the computer or cause a fire A Tour of Your Computer 23 www dell com support dell com 24 PC CARD SLOT Supports one PC Card such as a modem or network adapter T he computer ships with a plastic blank installed in the slot For more information see the Tell M e H ow help file To access the help file see Accessing H elp on page 86 INFRARED SENSOR Lets you transfer files from your computer to another infrared compatible device without using cable connections W hen you receive your computer the sensor is disabled You can use the system setup program to enable the sensor For information on transferring data see the infrared device documentation and the W indows Help and Support Center To access help see Accessing H elp on page 86 AUDIO CONNECTORS Attach a microphonetothe connector Attach headphones or speakers to the b connector HARD DRIVE Stores software and data SECURITY CABLE SLOT Lets you attach a commercially available antitheft device to the computer For more information see the instructions included with the device NOTICE Before you buy an antitheft device ensure that it will work with the security cable slot A Tour of Your Computer Right Side View security cable slot module bay device latch release SECURITY CABLE SLOT
6. Battery Disposal on page 17 iy CAUTION Misuse of the battery may increase the risk of fire or chemical burn Do not puncture incinerate disassemble or expose the battery to temperatures above 65 C 149 F Keep the battery away from children Handle damaged or leaking batteries with extreme care Damaged batteries may leak and cause personal injury or equipment damage Checking the Battery Charge The D ell QuickSet battery meter Microsoft W indows power meter window and icon the battery charge gauge and the low battery warning provide information on the battery charge For more information about checking the charge on the second battery see About the M odule Bay on page 51 Dell QuickSet Battery Meter Press to display the QuickSet Battery M eter The Battery M eter screen displays status charge level and charge completion time for the primary and secondary batteries in your computer Ei NOTE It is recommended that you connect your computer to an electrical outlet when writing to a CD Thefollowing icons appear in the Battery M eter screen The computer is running on battery power The battery is discharging or idle 3 The computer is connected to an electrical outlet and running on AC power The battery is charging The computer is connected to an electrical outlet and running on AC d power The battery is discharging idle or charging For more information about QuickSet
7. Department Name or Service Area Website and E Mail Address Area Codes Local Numbers and Toll Free Numbers Anguilla General Support toll free 800 335 0031 Antigua and Barbuda General Support 1 800 805 5924 Argentina Buenos Aires International Access C ode 00 W ebsite www dell com ar Tech Support and C ustomer C are toll free 0 800 444 0733 Country Code 54 Sales 0 810 444 3355 City Code 11 Tech Support Fax 11 4515 7139 Customer C are Fax 11 4515 7138 Aruba General Support toll free 800 1578 Australia Sydney International Access C ode 0011 Country Code 61 City Code 2 E mail Australia au_tech_support dell com E mail New Zealand nz_tech_support dell com Home and Small Business Government and Business Preferred Accounts Division PAD Customer C are Corporate Sales Transaction Sales Fax 1 300 65 55 33 toll free 1 800 633 559 toll free 1 800 060 889 toll free 1 800 819 339 toll free 1 800 808 385 toll free 1 800 808 312 toll free 1 800 818 341 Austria Vienna International Access C ode 900 Country Code 43 W ebsite support euro dell com E mail tech support central europeQ dell com Home Small Business Sales 01 795 67602 City Code 1 Home Small Business Fax 01 795 67605 Home Small Business C ustomer C are 01 795 67603 Preferred Accounts C orporate C ustomer C are 0660 8056 Home Small Business Technical Support 01 795 67604 Pr
8. EMI is any signal or emission radiated in free space or conducted along power or signal leads that endangers the functioning of a radio navigation or other safety service or seriously degrades obstructs or repeatedly interrupts a licensed radio communications service Radio communications services include but are not limited to AM FM commercial broadcast television cellular services radar air traffic control pager and Personal Communication Services PC S T hese licensed services along with unintentional radiators such as digital devices including computers contribute to the electromagnetic environment Electromagnetic C ompatibility EM C isthe ability of items of electronic equipment to function properly together in the electronic environment W hilethis computer has been designed and determined to be compliant with regulatory agency limits for EM I thereisno guarantee that interference will not occur in a particular installation If this equipment does cause interference with radio communications services which can be determined by turning the equipment off and on you are encouraged to try to correct the interference by one or more of the following measures e Reorient the receiving antenna e Relocate the computer with respect to the receiver Movethe computer away from the receiver Plug the computer into a different outlet so that the computer and the receiver are on different branch circuits If necessary consult a
9. Runs W indows E xplorer T Opens the Run dialog box EJE Opens the Search Results dialog box Ee Opens the Search Results C omputer dialog box if the computer is connected to a network Pause Break Opens the System Properties dialog box To adjust keyboard operation such as the character repeat rate open the C ontrol Panel and click Printers and O ther H ardware Using the Keyboard and Touch Pad The touch pad detects the pressure and movement of your finger to allow you to move the cursor on the display Use the touch pad and touch pad buttons as you would use a mouse touch pad touch pad buttons To move the cursor lightly slide your finger over the touch pad To select an object lightly tap once on the surface of the touch pad or use your thumb to press the left touch pad button To select and move or drag an object position the cursor on the object and tap down up down on the touch pad On the second down motion leave your finger on the touch pad and movethe selected object by sliding your finger acrossthe surface e To double click an object position the cursor on the object and then tap twice on the touch pad or use your thumb to press the left touch pad button twice Using the Keyboard and Touch Pad 63 www dell com support dell com 64 Customizing the Touch Pad You can disable the touch pad or adjust their settings by using the M ouse Properties window
10. and click Next Click Browse and browse to the location to which you previously extracted the driver files Solving Problems 97 www dell com support dell com 98 10 When the name of the appropriate driver appears click Next 11 Click Finish and restart your computer Using System Restore The Microsoft W indows XP operating system provides System Restore to allow you to return your computer to an earlier operating state without affecting data files if changes to the hardware software or other system settings have left the computer in an undesirable operating state See the Help and Support C enter for information on using System Restore To access help see page 86 NOTICE Make regular backups of your data files System Restore does not monitor your data files or recover them Creating a Restore Point 1 Clickthe Start button and click H elp and Support 2 Click System Restore 3 Follow the instructions on the screen Restoring the Computer to an Earlier Operating State NOTICE Before you restore the computer to an earlier operating state save and close all open files and close all open programs Do not alter open or delete any files or programs until the system restoration is complete 1 Click the Start button point to All Programs Accessories System Tools and then click System Restore 2 Ensure that Restore my computer to an earlier time is selected and click Next 3 Click acalendar date to which
11. uo A Ww NY HL Click the Start button and click C ontrol Panel Click Performance and M aintenance Click System Click the System Restore tab Ensure that Turn off System Restore is unchecked Resolving Software and Hardware I ncompatibilities W indows XP IRQ conflicts occur if a device either is not detected during the operating system setup or is detected but incorrectly configured Solving Problems 99 www dell com support dell com 100 To check for conflicts on a computer running W indows XP 1 Click the Start button and click C ontrol Panel 2 Click Performance and M aintenance and click System 3 Clickthe H ardware tab and click D evice M anager 4 Inthe Device M anager list check for conflicts with the other devices Conflicts are indicated by a yellow exclamation point beside the conflicting device or a red x if the device has been disabled 5 Double click any conflict to display the Properties window If an IRQ conflict exists the D evice status area in the Properties window reports the cards or devices that share the device s IRQ 6 Resolve conflicts by reconfiguring the devices or removing the devices from the D evice M anager To use the W indows XP Hardware Troubleshooter 1 Clickthe Start button and click H elp and Support 2 Typenardware troubleshooter in the Search field and click the arrow to start the search 3 Click H ardware Troubleshooter in the Search Results list 4 Inth
12. 020 674 45 00 Technical Support Fax 020 674 47 66 Home Small Business C ustomer C are 020 674 42 00 Relational C ustomer C are 020 674 4325 Home Small Business Sales 020 674 55 00 Relational Sales 020 674 50 00 Home Small Business Sales Fax 020 674 47 75 Relational Sales Fax 020 674 47 50 Switchboard 020 674 50 00 Switchboard Fax 020 674 47 50 138 Appendix Country City International Access Code Country Code City Code Department Name or Service Area Website and E Mail Address Area Codes Local Numbers and Toll Free Numbers N ew Zealand International Access Code 00 E mail New Zealand nz_tech_support dell com E mail Australia au_tech_support dell com Country Code 64 Homeand Small Business 0800 446 255 Government and Business 0800 444 617 Sales 0800 441 567 Fax 0800 441 566 Nicaragua General Support 001 800 220 1006 Norway Lysaker W ebsite support euro dell com International Access C ode 00 Country C ode 47 E mail Support portable computers nor nbk support Q dell com E mail Support desktop computers nor support Q dell com E mail Support servers nordic server support Q dell com Technical Support 671 16882 Relational C ustomer C are 671 17514 Home Small Business C ustomer C are 23162298 Switchboard 671 16800 Fax Switchboard 671 16865 Panama General Support 001 800 507 0962 Peru General Support 0800 50 669 Poland Warsaw W ebsite support euro dell com Inte
13. 1 Click the Start button click C ontrol Panel and then double click the M ouse icon 2 OntheM ouse Properties window Click the D evice Select tab to disable the touch pad e Click the Pointer tab to adjust touch pad settings 3 Select the desired settings and click Apply 4 Click OK to savethe settings and close the window Touch Pad or Mouse Problems CHECK THE TOUCH PAD SETTINGS 1 Click the Start button click C ontrol Panel and then click Printers and O ther H ardware 2 Click M ouse 3 Try adjusting the settings TO VERIFY THAT THE PROBLEM IS WITH THE MOUSE CHECK THE TOUCH PAD 1 Shut down the computer see Turning Off Your C omputer on page 42 2 Disconnect the mouse 3 Turn on the computer 4 At the W indows desktop use the touch pad to move the cursor around select an icon and open it If the touch pad operates correctly the mouse may be defective REINSTALL THE TOUCH PAD DRIVER See Reinstalling Drivers and Software on page 103 External Keyboard Problems CHECK THE KEYBOARD CABLE Shut down the computer see Turning Off Your Computer on page 42 Disconnect the keyboard cable and check it for damage If you are using a keyboard extension cable disconnect it and connect the keyboard directly to the computer CHECK THE EXTERNAL KEYBOARD 1 Turn off the computer wait 1 minute and turn it on again 2 Verify that the numbers capitals and scroll lock lights on the keyboard blink during the
14. 106 removing 107 memory module cover description 30 system view 30 Mini PCI card description 30 system view 30 modem description 30 system view 30 modem connector description 28 system view 28 module bay about 51 description 26 swapping devices while the computer is running 55 swapping devices while the computer is turned off 52 system view 26 N network fixing problems 81 network connector description 28 system view 28 P parallel connector description 28 system view 28 PC Card slot description 24 system view 24 PC Cards fixing problems 91 power fixing problems 50 turning off your computer 42 power button description 20 system view 20 printer cable 38 connecting 38 parallel 38 setting up 38 USB 39 programs crashes 92 fixing problems 92 not responding 92 R RAM Seememory reinstalling drivers 96 100 S safety instructions 11 security cable slot description 24 25 system view 24 25 serial connector description 29 system view 29 shutting down your computer 42 software fixing problems 92 reinstalling software 96 100 speakers description 22 system view 22 specifications system 116 surge protectors 41 S video TV out connector description 28 system view 28 System Restore 98 system setup program commonly used options 124 screens 123 viewing 123 system specifications 116 T Tell M e H
15. D ell Technical Support representative or an experienced radio television technician for additional suggestions For additional regulatory information see the Tell M e H ow help file that accompanied your computer To access the help file see Accessing H elp on page 86 Appendix 145 www dell com support dell com 146 NOM Information M exico Only Thefollowing information is provided on the device s described in this document in compliance with the requirements of the official M exican standards NOM Appendix Exporter Importer Ship to M odel number Supply voltage Frequency Current C onsumption Output voltage Output current D ell Computer C orporation One Dell Way Round Rock T X 78682 Dell Computer de M xico S A de C V Paseo de la Reforma 2620 11 Piso Col Lomas Altas 11950 M xico D F D ell Computer de M xico S A de C V al Cuidado de Kuehne amp Nagel de M xico S de R I Avenida Soles N o 55 Col Pe on de los Ba os 15520 M xico D F PPO5L 100 240 VAC 50 60Hz 15A 19 5 VDC 4 92 A Limited Warranties and Return Policy Dell branded hardware products purchased in the U S or Canada come with either a 90 day one year two year three year or four year limited warranty To determine which warranty you purchased see the invoice that accompanied your hardware product s The following sections describe the limited warranties and return policy f
16. F amp 2x af oe dy ee eios AS Connecting a Parallel Printer 0 Connecting a USB Printer 00 4 Printer Problems iso oy RS iode Setting Up the Docking Device to Connect to a Network Power Protection Devices oss Surge Protectors aaa LineConditioners s e d A w A adaa ageya et a a y A Uninterruptible Power Supplies o a a aaa Turning Off YourComputer ess 3 Using Batteries and Module Bay Devices Using a Battery i oue does VADO We SpA Ve edes Battery Performance oaa aaa Checking the Battery Charge oss ChargingtheBattery 0 0040 Removing a Battery 0 04 Installing a Battery oaa aaa a Removing and Installing a Reserve Battery Storing a Battery a aaa br Oe el Oe s Power Problems on i car eee aada a a a eee G About the Module Bay aaa Checking the Charge on the Second Battery Contents Removing and Installing Devices While the Computer iS Turned Off 3 don 4 eck bet d Eum ae dew Lt Bodom d 52 If the DeviceScrewlsNotInstalled 53 If the Device Screw Is Installed oos 54 Removing and Installing Devices While the ComputerIsRunning 00 a 55 If the DeviceScrewlsNotInstalled 56 If the Device Screw Is Installed ool 57 4 Using the Keyboard and Touch Pad Numeric Keypad oaa s 60 Keyboard Shortcuts oes 61 System Functions aaa 61 Battery su
17. FORUM NAF under its Code of Procedure then in effect available via the Internet at wwwarb forum com or via telephone at 1 800 474 2371 The arbitration will be limited solely to the dispute or controversy between you and D ell Any award of the arbitrator s shall be final and binding on each of the parties and may be entered as a judgment in any court of competent jurisdiction Information may be obtained and claims may be filed with the NAF at P O Box 50191 M inneapolis MN 55405 This provision applies only to individual home consumers and consumers who purchased through an employee purchase program It does not apply to small medium large and global commercial customers or government education and healthcare customers May transfer the limited warranty Limited warranties on systems may be transferred if the current owner transfers ownership of the system and records the transfer with us The limited warranty on D ell branded memory may not be transferred You may record your transfer by going to D ell s website Ifyou are an Individual Home Consumer go to wwwdell com us en dhs topics sbtopic 015 ccare htm Ifyou area Small M edium Large or Global Commercial Customer go to www dell com us en biz topics sbtopic ccare nav 015 ccare htm If you are a Government Education or Healthcare C ustomer or an Individual Consumer who purchased through an employee purchase program go to www dell com us en pub topics sbtopic 015 cc
18. M B file to a 650 M B blank CD The CD RW drive needs 1 or 2 M B of the blank CD to finalize the recording Useablank CD RW discto practice CD recording until you arefamiliar with CD recording techniques If you make a mistake you can erase the CD RW disc and try again You can also use blank CD RW discs to test music file projects before you record the project permanently to a blank C D R disc See the Roxio support website at support roxio com for additional helpful tips How to Copy a CD Fog NOTE If you have a DVD CD RW combo drive and you experience recording problems first check for available software patches on the Dell Support website at support dell com and if necessary the Roxio support website at support roxio com The procedure assumes that your computer is equipped with a single CD RW drive without an additional CD drive If your computer is equipped with both types of drives see the Roxio documentation for instructions on how to copy CDs from a CD drive to a CD RW drive 1 Click the Start button point to All Programs Roxio E asy C D C reator and then click Project Selector The Select a Project window appears 2 Click Disc C opier Disc Copier is titled CD C opier in some versions of Easy CD Creator Basic TheDisc Copier window appears and displays your CD RW drive in the C opy from and the Record to lists 3 Insert the source CD that you want to copy into the CD RW drive TheDisc Copier project progr
19. Mail Address Area Codes Local Numbers and Toll Free Numbers U K Bracknell International Access Code 00 Country Code 44 City Code 1344 W ebsite support euro dell com Customer Care website dell co uk Ica customerservices E mail dell direct support dell com Technical Support Corporate Preferred Accounts PAD 1000 employees Technical Support direct PAD and general Global Accounts C ustomer C are Home and Small Business C ustomer C are Corporate C ustomer C are Preferred Accounts 500 5000 employees Customer Care Central Government C ustomer C are Local Government amp Education C ustomer Care Health Customer C are Home and Small Business Sales Corporate Public Sector Sales 0870 908 0500 0870 908 0800 01344 373 185 or 01344 373 186 0870 906 0010 0870 908 0500 01344 373 196 01344 373 193 01344 373 199 01344 373 194 0870 907 4000 01344 860 456 U ruguay General Support toll free 000 413 598 2521 Appendix 143 www dell com support dell com Country City International Access Code Country Code City Code Department Name or Service Area Website and E Mail Address Area Codes Local Numbers and Toll Free Numbers U S A Austin Texas International Access C ode 011 Country Code 1 Automated O rder Status Service AutoTech portable and desktop computers Consumer Home and Home Office Technical Support Customer Service D ellN et S
20. Setting Up a Home and Office Network Network Setup Wizard The M icrosoft W indows XP operating system provides a Network Setup W izard to guide you through the process of sharing files printers or an Internet connection between computersin a home or small office 1 Click the Start button point to All Programs Accessories C ommunications and then click N etwork Setup Wizard On the welcome screen click N ext Click C hecklist for creating a network 2 3 Ei NOTE Selecting the connection method This computer connects directly to the Internet enables the integrated firewall provided with Windows XP 4 Completethe checklist and required preparations and return to the Network Setup W izard 5 Follow the instructions on the screen Network Problems CHECK THE NETWORK CABLE CONNECTOR Ensurethat the network cable connector is firmly connected to the optional connector on the computer and the network wall jack CHECK THE NETWORK LIGHTS ON THE NETWORK CONNECTOR Green indicates that the network connection is active If the status light is not green try replacing the network cable Amber indicates that the optional network adapter driver is loaded and the adapter is detecting activity RESTART THE COMPUTER Trytologon tothe network again CONTACT YOUR NETWORK ADMINISTRATOR Verify that your network settings are correct and that the network is functioning Setting Up a Home and Office Network 81 www dell com
21. W N To play a DVD on the television click the small primary button resembles a bull s eye at the bottom left under the TV picture Ei NOTE Various programs access the hardware in different ways You may or may not need to click the primary button for operations other than playing DVDs 6 Click Apply 7 Click Yesto keep the new settings 8 ClickOK DVD video is visible only on the display that is set to primary W hilethe DVD is playing the DVD player window on your computer display is blank or if the DVD player window is set to full screen mode the entire computer display screen is blank Using CDs DVDs and Other Multimedia SECTION 6 Setting Up aHome and Office Network Connecting to a Network Adapter Network Setup Wizard Network Problems www dell com support dell com 80 Connecting to a Network Adapter Before you connect your computer to a network the computer must have a network adapter installed and a network cable connected to it To connect a network cable 1 Connectthe network cable to the network adapter connector on the back of your computer E4 NOTE Insert the cable until it clicks into place and then gently pull it to ensure that it is secure 2 Connectthe other end of the network cable to a network connection device such asa network wall jack Ei NOTE Do not use a network cable with a telephone wall jack network cable network adapter connector on computer
22. a single fully charged battery You can install an optional second battery in the module bay to significantly increase operating time For more information about the second battery see About the M odule Bay on page 51 Ei NOTE It is recommended that you connect your computer to an electrical outlet when writing to a CD Operating time is significantly reduced when you perform operations including but not limited to the following Using optical drives especially DVD and CD RW drives Using wireless communications devices PC Cards or USB devices e Using high brightness display settings 3D screen savers or other power intensive programs such as 3D games e Running the computer in maximum performance mode You can check the battery charge on the bottom of the computer You can also set power management options to alert you when the battery charge is low AY CAUTION Using an incompatible battery may increase the risk of fire or explosion Replace the battery only with a compatible battery purchased from Dell The lithium ion battery is designed to work with your Dell computer Do not use a battery from other computers with your computer Using Batteries and Module Bay Devices fy CAUTION Do not dispose of batteries with household waste When your battery no longer holds a charge call your local waste disposal or environmental agency for advice on disposing of a lithium ion battery See the battery disposal instructions in
23. agreethat it needs to be replaced W hen you contact us we will require a valid credit card number at the time you request a replacement part but we will not charge you for the replacement part as long as you return the original part to us within thirty days after we ship the replacement part to you If we do not receive the original part within thirty days we will charge to your credit card the then current standard price for that part We will pay to ship the part to you if you use an address in the United States excluding Puerto Rico and U S possessions and territories Otherwise we will ship the part freight collect W e will also include a prepaid shipping container with each replacement part for your use in returning the replaced part to us NOTE Before you replace parts make sure to back up the data on the hard drive s and any other storage device s in the product s We are not responsible for lost or corrupted data What if purchased a service contract If your service contract is with D ell service will be provided to you under the terms of the service agreement Please refer to that contract for details on how to obtain service If you purchased through us a service contract with one of our third party service providers please refer to that contract for details on how to obtain service How will you fix my product W e use new and refurbished parts made by various manufacturers in performing warranty repairs and in buil
24. computer and the printer The USB connectors fit only one way NS USB connector on mU computer USB connector vq on printer USB printer cable Printer Problems CHECK THE PRINTER CABLE CONNECTIONS Ensurethat the printer cableis properly connected to the computer TEST THE ELECTRICAL OUTLET Ensurethat the electrical outlet is working by testing it with another device such as a lamp ENSURE THAT THE PRINTER IS TURNED ON Seethe documentation supplied with the printer VERIFY THAT WINDOWS RECOGNIZES THE PRINTER 1 Click the Start button 2 Click C ontrol Panel 3 Click Printers and Other H ardware 4 Click View installed printers or fax printers If the printer model is listed right click the printer icon 5 Click Properties and then click the Ports tab Ensure that the Print to the following port s setting is LPT1 Printer Port REINSTALL THE PRINTER DRIVER See Reinstalling D rivers and Utilities on page 96 Setting Up Your Computer Setting Up the Docking Device to Connect toa Network Ei NOTE A network adapter is also referred to as a network interface controller NIC NOTICE Do not install a network adapter or a network adapter modem combination PC Card until you complete the docking device setup NOTICE To prevent serious operating system problems do not connect your computer to a docking device until the Windows operating system setup on the computer is complete A doc
25. disconnect the AC adapter from the electrical outlet 2 Turn off any attached external devices and disconnect them from their power sources and then from the computer 3 Ground yourself by touching one of the metal connectors on the back of the computer 4 Removethe module bay device and any installed PC C ards and put them in a safe place to dry Remove the battery W ipe off the battery and put it in a safe placeto dry Remove the hard drive see Replacing the Hard D rive on page 111 Remove the memory module s see Adding M emory on page 106 Oo ao N on w Open the display and place the computer right side up across two books or similar props to let air circulate all around it Let the computer dry for at least 24 hoursin a dry area at room temperature NOTICE Do not use artificial means such as a hair dryer or a fan to speed the drying process iy CAUTION To help prevent electrical shock verify that the computer is thoroughly dry before continuing with the rest of this procedure 10 Ground yourself by touching one of the metal connectors on the back of the computer 11 Replace the memory module s the memory module cover and the screw s 12 Replace the hard drive 13 Replacethe module bay device and any PC Cards you removed 14 Replacethe battery 15 Turn on the computer and verify that it is working properly Ei NOTE See Limited Warranties and Return Policy on page 105 for information on your warran
26. external monitor to your computer CHECK THE LIGHT Whenthe light is blinking the computer has power e Ifthe light is blinking the computer is in standby mode press the power button to exit standby mode e Ifthe light is off press the power button e Ifthe light is on your power management settings may have caused the display to turn off Try pressing any key or move the cursor to exit standby mode Solving Problems 87 www dell com support dell com 88 CHECK THE BATTERY f you are using a battery to power your computer the battery charge may be depleted C onnect the computer to an electrical outlet using the AC adapter and turn on the computer TEST THE ELECTRICAL OUTLET Ensurethat the electrical outlet is working by testing it with another device such as a lamp CHECK THE AC ADAPTER Checkthe AC adapter cable connections If the AC adapter has a light ensure that it is on CONNECT THE COMPUTER DIRECTLY TO AN ELECTRICAL OUTLET Bypass power protection devices power strips and the extension cable to verify that the computer turns on To access the help file see Accessing H elp on page 86 ADJUST THE POWER PROPERTIES Search for the keyword standby in the Help and Support C enter To access the help file see Accessing Help on page 86 SWITCH THE VIDEO IMAGE If your computer is attached to an external monitor press to switch the video image to the displ
27. fit on the disk or the disk is too full Try copying the file to a different disk or use a larger capacity disk A FILENAME CANNOT CONTAIN ANY OF THE FOLLOWING CHARACTERS V lt gt Donot use these characters in filenames INSERT BOOTABLE MEDIA Theoperating system is trying to boot to a nonbootable floppy disk or CD Insert a bootable floppy disk or CD NON SYSTEM DISK OR DISK ERROR A floppy disk isin the floppy drive Remove the floppy disk and restart the computer Solving Problems NOT ENOUGH MEMORY OR RESOURCES EXIT SOME PROGRAMS AND TRY AGAIN You have too many programs open Close all windows and open the program that you want to use OPERATING SYSTEM NOT FOUND Contact Dell see Contacting D ell on page 127 A REQUIRED DLL FILE WAS NOT FOUND The program that you are trying to open is missing an essential file Remove and then reinstall the program 1 Click the Start button 2 Click C ontrol Panel 3 Click Add or Remove Programs 4 Select the program you want to remove 5 Click Remove or C hange Remove and follow the prompts on the screen 6 Seethe program documentation for installation instructions X IS NOT ACCESSIBLE THE DEVICE IS NOT READY Insert a disk into the drive and try again Video and Display Problems If the display is blank Ei NOTE If you are using a program that requires a higher resolution than your computer supports it is recommended that you attach an
28. gt FILE NAME S amp PAGE COUNT Page Section Filename Count Comments D Localization Supplier English book Interior 3Y6470HR pdf 1 164 Revise section file name Full Cover AMF 3Y647amOHR pdf 2 Separate Quark Covers page count and Or comments columns Full Cover EMF 3Y647emOHR pdf Or Full Cover APCC 3Y647ap0HR pdf Or Full Cover CCC 3Y647ccOHR pdf TOTAL PAGE COUNT 166 SPECIAL INSTRUCTIONS FOR PRINT SUPPLIERS Preflight exceptions screen shot on page 45 is an acceptable resolution Add blank pages needed to complete signatures Any document 3 pages or more please add blank pages at the end of book to equal mul tiples of 4 8 16 or 32 Each new language begins on an odd numbered page and ends on an even numbered page If this document contains Hebrew add blank pages at the end of the Hebrew document This would resemble the beginning of the document sec tions for all other languages Keep in mind that Hebrew documents are read from RIGHT to LEFT Any blank pages will follow the last page of the Hebrew document TRANSLATION INSTRUCTIONS Please refer to the Supplier Tool Kit This document requires front and back Multilanguage covers Please use the most current template to create these covers Dell Confidential
29. may not come with a printer cable so if you purchase a cable separately ensure that it is compatible with your printer If you purchased a printer cable at the same time you purchased your computer the cable may arrive in the computer box Connecting a Parallel Printer 1 Complete the operating system setup if you have not already done so 2 Shut down the computer see Turning Off Your C omputer on page 42 NOTICE For best results use a 3 m 10 ft or shorter parallel cable 3 Attach the parallel printer cable to the parallel connector on the computer and tighten the two screws Attach the cable to the connector on the printer and snap the two clips into the two notches Setting Up Your Computer parallel connector on computer e NS screws 2 parallel printer z cable connector on printer w clips 2 notches 2 4 Turn on the printer and then turn on the computer If the Add New H ardware Wizard window appears click C ancel 5 Install the printer driver if necessary See the documentation that came with your printer Connecting a USB Printer F NOTE You can connect USB devices while the computer is turned on 1 Complete the operating system setup if you have not already done so 2 Install the printer driver if necessary See the documentation that came with your printer Setting Up Your Computer 39 www dell com support dell com 3 Attach the USB printer cable to the USB connectors on the
30. of the computer device latch release 5 Press the device latch release so that the latch release pops out Using Batteries and Module Bay Devices 6 Pull the device by the latch release to remove the device from the module bay NOTICE Insert devices into the module bay before you dock and turn on the computer 7 Insert the new device into the bay push the device until you feel a click and push the device latch release in so that it is flush with the computer 8 Replace the device screw 9 Turn on the computer Removing and Installing Devices While the Computer Is Running fy CAUTION Before performing these procedures read the safety instructions on page 11 Ei NOTE If the device screw is not installed you can remove and install devices while the computer is running and connected to a docking device docked Your computer ships with an optical drive installed in the module bay H owever the device screw is not installed in the optical drive but packaged separately W hen you install your device in the module bay you can install the device screw Fog NOTE You do not need to install the device screw unless you want to secure the module inside the computer for security purposes Using Batteries and Module Bay Devices 55 www dell com support dell com 56 If the Device Screw Is Not Installed 1 Double click the Safely Remove H ardware icon on the taskbar 2 Click Stop and wait for the operating system
31. of the drive Display Functions F8 Switches the video image to the next display in the following sequence the integrated display only the integrated display and an external CRT monitor simultaneously an external CRT monitor only the integrated display and an external DVI monitor simultaneously and an external DVI monitor only Increases brightness on the integrated display only not on an external monitor E D ecreases brightness on the integrated display only not on an external monitor Radios Including Wireless Networking and the Bluetooth Card Enables and disables radios including wireless networking and the Bluetooth card Using the Keyboard and Touch Pad 61 www dell com support dell com 62 Power Management Esc Activates the power management mode of your choice You can program this keyboard shortcut on the Advanced tab in the Power O ptions Properties window Speaker Functions If no sound comes from the speakers press and adjust the volume Page Up Increases the volume of the integrated speakers and external speakers if attached Page Dn D ecreases the volume of the integrated speakers and external speakers if attached End Enables and disables the integrated speakers and external speakers if attached Microsoft Windows Logo Key Functions Ee M inimizes all open windows Ee M aximizes all windows EJE
32. power management see the Tell M e H ow help file To access the help file see Accessing H elp on page 86 NOTICE To avoid losing data turn off your computer by performing a Microsoft Windows operating system shutdown see Turning Off Your Computer on page 42 rather than by pressing the power button If the computer stops responding press and hold the power button until the computer turns off completely which may take several seconds A Tour of Your Computer DEVICE STATUS LIGHTS Turns on when you turn on the computer and blinks when the computer is in a power management mode O Tumson when the computer reads or writes data NOTICE To avoid loss of data never turn off the computer while the 6 light is flashing Turns on steadily or blinks to indicate battery charge status Turns on when the Bluetooth card is enabled To enable or disable the Bluetooth card press If the computer is connected to an electrical outlet the light operates as follows Solid green T he battery is charging Flashing green T he battery is almost fully charged A Tour of Your Computer 21 www dell com support dell com 22 If the computer is running on a battery the light operates as follows Off The battery is adequately charged or the computer is turned off Flashing orange T he battery charge is low Solid orange The battery charge is critically low KEYBOARD Thekeybo
33. retroactive that is the warranty terms in place at the time of purchase will apply to your purchase Appendix What do I do if need warranty service Before the warranty expires please call us at the relevant number listed in the following table Please also have your Dell service tag number or order number available Individual Home Consumers Home Office and Small Canada Only Business Customers Technical Support and C ustomer Service 1 800 847 4096 Medium Large and Global Commercial Customers Government Education and Healthcare Customers and Value Added Resellers VARs Technical Support 1 800 387 5757 Customer Service 1 800 326 9463 Government or Education Customers or Individual Home Consumers who purchased through an Employee Purchase Program Technical Support 1 800 387 5757 Customer Service 1 800 326 9463 Extension 8221 for Individual Consumers Dell Branded Memory 1 888 363 5150 What will Dell do During the 90 days of the 90 day limited warranty and the first year of all other limited warranties D uring the 90 days of the 90 day limited warranty and the first year of all other limited warranties we will repair any D ell branded hardware products returned to usthat prove to be defective in materials or workmanship If we are not able to repair the product we will replace it with a comparable product that is new or refurbished W hen you contact us we will issue a Retur
34. support dell com 82 Setting Up a Home and Office Network SECTION 7 Solving Problems Finding Solutions Accessing Help Error M essages Video and Display Problems Scanner Problems Drive Problems PC Card Problems General Program Problems If Your Computer Gets Wet If You Drop or Damage Your Computer Resolving Other Technical P roblems Drivers Using System Restore Resolving Software and Hardware ncompatibilities Reinstalling M icrosoft Windows XP support dell com www dell com Finding Solutions Sometimes it s difficult to figure out where to go for answers Use this chart to quickly find the answers to your questions Ei NOTE If you have a problem with an external device see the device documentation or contact the manufacturer START HERE Is the power light on o See page 50 YES o Press the power button to EE YES resume from standby mode Is the power light blinking cee the Tall Me Hase file NO for more information on v standby mode Did you hear more than one YES Get technical assistance from beep when you turned on the o Dell See page 86 computer NO Are you seeing an error YES message before Windows o See page 86 starts NO CONTINUE 84 Solving Problems Are you having a problem with Are you having some other type of problem YE
35. to confirm that the device has stopped 3 Clickthe device you want to eject NOTICE To prevent damage to devices place them in a safe dry place when they are not installed in the computer Avoid pressing down on them or placing heavy objects on top of them 4 Press the device latch release so that the latch release pops out device latch release Using Batteries and Module Bay Devices 5 Pull the device by the latch release to remove the device from the module bay 6 Insert the new device into the bay push the device until you feel a click and push the device latch release in so that it is flush with the computer W indows XP automatically recognizes the new device 7 f necessary enter your password to unlock your computer If the Device Screw Is Installed 1 Double click the Safely Remove H ardware icon on the taskbar 2 Clickthe device you want to eject 3 If the computer is connected to a docking device docked undock it See the documentation that came with your docking device for instructions Using Batteries and Module Bay Devices 57 www dell com support dell com NOTICE To prevent damage to devices place them in a safe dry place when they are not installed in the computer Avoid pressing down on them or placing heavy objects on top of them 4 Usea l1 Phillips screwdriver to remove the device screw from the bottom of the computer device latch release 5 Press the device latch release so th
36. warranty begins on the date of the invoice The warranty period is not extended if we repair or replace a warranted product or any parts D ell may change the availability of limited warranties at its discretion but any changes will not be retroactive What do I do if need warranty service Before the warranty expires please call us at the relevant number listed in the following table Please also have your Dell service tag number or order number available Individual Home Consumers U S Only Technical Support 1 800 624 9896 Customer Service 1 800 624 9897 Individual Home Consumers who purchased through an Employee Purchase Program Technical Support and C ustomer Service 1 800 822 8965 Home and Small Business Commercial Customers Technical Support and Customer Service 1 800 456 3355 M edium Large or Global Commercial Customers Healthcare Customers and Value Added Resellers VARs Technical Support and C ustomer Service 1 800 822 8965 Government and Education Customers Technical Support and Customer Service 1 800 234 1490 Dell Branded Memory 1 888 363 5150 What will Dell do During the 90 days of the 90 day limited warranty and the first year of all other limited warranties D uring the 90 days of the 90 day limited warranty and the first year of all other limited warranties we will repair any D ell branded hardware products returned to us that prove to be defective in mater
37. we ship the replacement part to you If we do not receive the original part within thirty days we will charge to your credit card the then current standard price for that part Appendix support dell com www dell com 154 We will pay to ship the part to you if you use an address in C anada Otherwise we will ship the part freight collect Wewill also include a prepaid shipping container with each replacement part for your usein returning the replaced part to us NOTE Before you replace parts make sure to back up the data on the hard drive s and any other storage device s in the product s We are not responsible for lost or corrupted data What if purchased a service contract If your service contract is with D ell service will be provided to you under the terms of the service contract Please refer to that contract for details on how to obtain service D ell s service contracts can be found online at wwwdell ca or by calling C ustomer Care at 1 800 847 4096 If you purchased through us a service contract with one of our third party service providers please refer to that contract mailed to you with your invoice for details on how to obtain service How will you fix my product Weuse new and refurbished parts made by various manufacturers in performing warranty repairs and in building replacement parts and systems Refurbished parts and systems are parts or systemsthat have been returned to D ell some of which were never u
38. well as the verification of appropriate functionality of the computer and all D ell installed hardware In addition to this technician assisted technical support online technical support is available at support dell com Additional technical support options may be available for purchase D ell provides limited technical support for the computer and any D ell installed software and peripherals Support for third party software and peripherals is provided by the original manufacturer including those purchased and or installed through D ell Software and Peripherals Readyware and C ustom Factory Integration 1 Repair services are provided pursuant to the terms and conditions of your limited warranty and any optional support service contract purchased with the computer 2 All Dell standard components included in a Custom Factory Integration CFI project are covered by the standard Dell limited warranty for your computer However Dell also extends a parts replace ment program to cover all nonstandard third party hardware components integrated through CFI for the duration of the computer s service contract Appendix Definition of Dell Installed Software and Peripherals D ell installed software includes the operating system and some of the application software that is preinstalled on the computer during the manufacturing process M icrosoft Office Norton Antivirus and so on D ell installed peripherals include any internal expansi
39. you want to restore your computer The Select a Restore Point screen provides a calendar that allows you to see and select restore points All calendar dates with available restore points appear in bold 4 Select arestore point and click Next If a calendar date has only one restore point then that restore point is automatically selected If two or more restore points are available click the restore point that you prefer Solving Problems 5 Click Next The Restoration C omplete screen appears after System Restore finishes collecting data and then the computer restarts After the computer restarts click OK To change the restore point you can either repeat the steps using a different restore point or you can undo the restoration Undoing the Last System Restore NOTICE Before you undo the last system restore save and close all open files and close all 4 open programs Do not alter open or delete any files or programs until the system restoration is complete Click the Start button point to All Programs Accessories System Tools and then click System Restore Click Undo my last restoration and click Next Click Next The System Restore screen appears and the computer restarts After the computer restarts click OK Enabling System Restore If you reinstall Windows XP with less than 200 M B of free hard disk space available System Restore is automatically disabled To see if System Restore is enabled
40. ACTS Cathy Brown Cathy_Brown Dell com 512 723 9330 Karen Johnson Karen_Johnson Dell com 512 728 0218 AMF PRINT VENDOR AND OR REGIONS IPC EMF APCC and CCC Same as English Dell PC Other ___ Frame ___ Word Quark Other ____ Frame ___ Word Quark Other COMPUTER SOURCE _X_Dell PC Other APPLICATION SFTWR _X_ Frame Word FOR BOOK Quark Other APPLICATION SFTWR Frame Word FOR COVER X Quark Other FILE TYPE X High Resolution PDF Other High Resolution PDF Other PS DRIVER USED X Scitex Dolev400 PSM L2 Adobe PS Scitex Dolev400 PSM L2 COLORS SEPARATIONS Book COVER X CMYK Gray Scale Book INTERIOR X Print all as Gray Scale Graphics Included Book COVER CMYK _ Gray Scale Book INTERIOR Print all as Gray Scale Graphics Included OTHER CMYK Gray Scale Pantone s OTHER CMYK __Gray Scale Pantone s FOR PROOF ONLY PDF YES X NO PREFLIGHTED X YES PAGE SIZE 7 5x9 Same as English PAGE SIZE N A Same as English FOLDED PAPER STOCK X Dell Standard Other Same as English LINE SCREEN Per file Same as English FILE TRANSFER _X_ FTP Email FIP Email METHOD MEDIA Disk AGILE Other Disk AGILE Other Owner Mike Whaley Last Revised 01 24 03 Refer to deliverables matrix in supplier tool kit Dell Confidential Continued on Back Page
41. C 32 to 95 F Storage 40 to 65 C 40 to 149 F Physical Height 30 8 mm 1 2 inches W idth 315 mm 12 4 inches D epth 259 4 mm 10 2 inches Weight with 6 cell battery W ith travel module With CD drive W eight with 4 cell battery W ith travel module W ith CD drive 2 25 kg 4 99 Ib 2 45 kg 5 39 Ib 2 17 kg 4 78 Ib 2 36 kg 5 21 Ib Appendix 121 www dell com support dell com Environmental Temperature range Operating 0 to 35 C 32 to 95 F Storage 40 to 65 C 40 to 149 F Relative humidity maximum Operating 10 to 90 noncondensing Storage 5 to 95 noncondensing M aximum vibration using a random vibration spectrum that simulates user environment Operating 0 66 GRMS Storage 1 30GRMS M aximum shock measured with hard drive in head parked position and a 2 ms half sine pulse Operating 122G Storage 163G Altitude maximum Operating 15 2 to 3048 m 50 to 10 000 ft Storage 15 2 to 10 668 m 50 to 35 000 ft Standard Settings NOTICE Unless you are an expert computer user or are directed to do so by Dell technical support do not change the settings for this program Certain changes might make your computer work incorrectly 122 Appendix Viewing the System Setup Screens 1 Turn on or restart your computer 2 WhentheDELL logo appears press immediately If you wait too long and the W indows logo appears continue to wait until you see th
42. Dell Inspiron 500m Owner s Manual Model PPO5L DOLL www dell com support dell com Notes Notices and Cautions Ei NOTE A NOTE indicates important information that helps you make better use of your computer e NOTICE A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem PN CAUTION A CAUTION indicates a potential for property damage personal injury or death Abbreviations and Acronyms For a complete list of abbreviations and acronyms see the Glossary in the Tell M e H ow help file To access the help file click the Start button on the M icrosoft W indows XP desktop click H elp and Support click U ser and system guides click User s guides and then click Tell M e H ow Information in this document is subject to change without notice 2003 Dell Computer Corporation All rights reserved Reproduction in any manner whatsoever without the written permission of Dell Computer Corporation is strictly forbidden Trademarks used in this text Dell the DELL logo Inspiron Dell TravelLite Dell TrueMobile Dell Precision Dimension OptiPlex DellNet and Latitude are trademarks of Dell Computer Corporation Intel Pentium and Celeron are registered trademarks of Intel Corporation Microsoft and Windows are registered trademarks of Microsoft Corporation Bluetooth is a trademark owned by Bluetooth SIG Inc andis used by Dell Computer Corporation under li
43. E Releases the battery See Using a Battery on page 44 for instructions BATTERY CHARGE GAUGE Provides information on the battery charge See U sing a Battery on page 44 BATTERY When a battery is installed you can use the computer without connecting the computer to an electrical outlet See U sing a Battery on page 44 DOCKING DEVICE SLOT Lets you attach your computer to a docking device See the documentation that came with your docking device for additional information A Tour of Your Computer FAN Thecomputer uses an internal fan to create airflow through the vents which prevents the computer from overheating Ei NOTE The computer turns on the fan when the computer gets hot Fan noiseis normal and does not indicate a problem with the fan or the computer fy CAUTION Do not block push objects into or allow dust to accumulate in the air vents Do not store your computer in a low airflow environment such as a closed briefcase while it is running Restricting the airflow can damage the computer or cause a fire MINI PCI CARD COVER Coversthe compartment that contains the Mini PCI card See Adding aM ini PCI Card on page 108 HARD DRIVE Stores software and data A Tour of Your Computer 31 support dell com www dell com 32 A Tour of Your Computer SECTION 2 Setting Up Your Computer Connecting to the Internet M odem and Internet Connection Problems E Mail Pro
44. ICE The connectors are keyed for correct insertion do not force the connections antenna connectors on card 2 antenna cables 2 11 Lower the Mini PCI card toward the inner tabs to approximately a 20 degree angle 12 Continue lowering the M ini PCI card until it snaps into the inner tabs of the connector 13 Replacethe cover 110 Adding and Replacing Parts Replacing the Hard Drive NOTICE To prevent data loss shut down your computer see Turning Off Your Computer on page 42 before removing the hard drive Do not remove the hard drive while the computer is on in standby mode or in hibernate mode e NOTICE Hard drives are extremely fragile even a slight bump can damage the drive fy CAUTION If you remove the hard drive from the computer when the drive is hot do not touch the metal housing of the hard drive P8 CAUTION Before working inside your computer read the safety instructions on page 16 Ei NOTE Dell does not guarantee compatibility or provide support for hard drives from sources other than Dell Ei NOTE You need the Operating System CD to install the M icrosoft Windows operating system on your new hard drive You also need the Drivers and Utilities CD for your computer to install the drivers and utilities 1 Ensurethat the work surface is flat and clean to prevent scratching the computer cover 2 Save and close any open files exit any open programs and shut down the computer see Turn
45. ICULAR PURPOSE STATUTORY OR OTHERWISE SOME PROVINCES DO NOT ALLOW THE EXCLUSION OF CERTAIN IMPLIED WARRANTIES OR CONDITIONS OR LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY OR CONDITION LASTS THEREFORE THE FOREGOING EXCLUSIONS AND LIMITATIONS MAY NOT APPLY TO YOU WE DO NOT ACCEPT LIABILITY BEYOND THE REMEDIES PROVIDED FOR IN THIS WARRANTY STATEMENT OR FOR SPECIAL INDIRECT CONSEQUENTIAL OR INCIDENTAL DAM AGES INCLUDING WITHOUT LIMITATION ANY LIABILTY FOR THIRD PARTY CLAIM S AGAINST YOU FOR DAMAGES FOR PRODUCTS NOT BEING AVAILABLE FOR USE OR FOR LOST DATA OR LOST SOFTWARE OUR LIABILITY WILL BE NO MORE THAN THE AMOUNT YOU PAID FOR THE PRODUCT THAT IS THE SUBJECT OF A CLAIM THISIS THEMAXIMUM AMOUNT FORWHICH WE ARE RESPONSIBLE SOME PROVINCES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF SPECIAL INDIRECT INCIDENTAL OR CONSEQUENTIAL DAMAGES SO THE ABOVE LIMITATION OR EXCLUSION M AY NOT APPLY TO YOU How long does this limited warranty last This limited warranty lasts for the time period indicated on your invoice except that the limited warranty on D ell branded batteries lasts only one year and the limited warranty on the lamps for D ell branded projectors lasts only ninety days T he limited warranty begins on the date of the invoice The warranty period is not extended if we repair or replace a warranted product or any parts D ell may changetheterms and availability of limited warranties at its discretion but any changes will not be
46. Lets you attach a commercially available antitheft device to the computer For more information see the instructions included with the device NOTICE Before you buy an antitheft device ensure that it will work with the security cable slot A Tour of Your Computer 25 www dell com support dell com 26 MODULE BAY You can install devices such as an optical drive or a Dell TravelLite module in the module bay For more information see About the M odule Bay on page 51 DEVICE LATCH RELEASE Releases the module bay device See About the M odule Bay on page 51 for instructions Back View NOTICE To avoid damaging the computer wait 5 seconds after turning off the computer before you disconnect an external device fy CAUTION Do not block push objects into or allow dust to accumulate in the air vents Do not store your computer in a low airflow environment such as a closed briefcase while it is running Restricting the airflow can damage the computer or cause a fire A Tour of Your Computer parallel connector video connector network connector RJ 45 serial connector modem connector RJ 11 optional air vents S video TV out connector AC adapter connector USB connectors 2 USB CONNECTORS Connect USB devices such as a mouse keyboard or printer You can also connect the optional floppy drive e directly to a USB connector using the optional floppy drive cable A Tour of
47. S YES video or the display See page 87 YES sound or the speakers o See page 69 YES the printer See page 40 YES the modem o See page 35 YE the scanner See page 89 YES the touch pad o See page 64 YES the external keyboard o See page 64 YES unexpected characters o See page 65 YES the hard drive or a disk drive o See page 90 YES the network adapter o See page 81 YES Windows error messages o See page 86 YES a program o See page 92 YES the Internet o See page 34 YES your e mail See page 36 See page 94 Solving Problems 85 www dell com support dell com 86 Accessing Help TO ACCESS THE TELL ME HOW HELP FILE 1 Click the Start button and click H elp and Support 2 Click User and system guides and click User s guides 3 Click Tell MeH ow TO ACCESS HELP 1 Click the Start button and click H elp and Support 2 Type a word or phrase that describes your problem and click the arrow icon 3 Click the topic that describes your problem 4 Follow the instructions shown on the screen Error M essages If the message is not listed see the documentation for the operating system or the program that was running at the time the message appeared THE FILE BEING COPIED IS TOO LARGE FOR THE DESTINATION DRIVE Thefilethat you are trying to copy istoo large to
48. S OF LIABILITY INTEL S RESPONSIBILITY UNDER THIS OR ANY OTHER WARRANTY IMPLIED OR EXPRESS IS LIMITED TO REPAIR REPLACEMENT OR REFUND AS SET FORTH ABOVE THESE REMEDIES ARE THE SOLE AND EXCLUSIVE REMEDIES FOR ANY BREACH OF WARRANTY INTEL IS NOT RESPONSIBLE FOR INDIRECT SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM ANY BREACH OF WARRANTY OR UNDER ANY OTHER LEGAL THEORY INCLUDING BUT NOT LIMITED TO LOST PROFITS DOWNTIME GOODWILL DAMAGE TO OR REPLACEMENT OF EQUIPMENT AND PROPERTY AND ANY COSTS OF RECOVERING REPROGRAMMING OR REPRODUCING ANY PROGRAM OR DATA STORED IN OR USED WITH A SYSTEM CONTAINING YOUR PENTIUM PROCESSOR SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU THE LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS THAT VARY FROM JURISDICTION TO JURISDICTION 158 Appendix Intel Pentium and Celeron Processors are backed by a three year limited warranty Please refer to the reverse side of this card for complete warranty details Intel s Commitment to Quality Intel is committed to producing the highest quality processors available That s why we have hundreds of people dedicated to continuously improve our design manufacturing and testing technology We put every one of our Pentium and Celeron processors through a rigorous battery of tests during the des
49. S WARRANTY STATEMENT ALL EXPRESS AND IMPLIED WARRANTIES FOR THE PRODUCT INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY AND FITNESSFOR A PARTICULAR PURPOSE ARE LIMITED IN TIME TO THE TERM OF THE LIMITED WARRANTY PERIOD REFLECTED ON YOUR INVOICE NO WARRANTIES WHETHER EXPRESS OR IMPLIED WILL APPLY AFTER THE LIMITED WARRANTY PERIOD HASEXPIRED SOME STATESDO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS SO THIS LIMITATION M AY NOT APPLY TO YOU Appendix 147 support dell com www dell com 148 WE DO NOT ACCEPT LIABILITY BEYOND THE REMEDIES PROVIDED FOR IN THISLIMITED WARRANTY OR FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES INCLUDING WITHOUT LIMITATION ANY LIABILTY FOR THIRD PARTY CLAIMS AGAINST YOU FOR DAMAGES FOR PRODUCTS NOT BEING AVAILABLE FOR USE OR FOR LOST DATA OR LOST SOFTWARE OUR LIABILITY WILL BE NO MORE THAN THE AMOUNT YOU PAID FOR THE PRODUCT THAT ISTHE SUBJECT OF ACLAIM THISIS THE MAXIMUM AMOUNT FOR WHICH WE ARE RESPONSIBLE SOME STATESDO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAM AGES SO THE ABOVE LIMITATION OR EXCLUSION M AY NOT APPLY TO YOU How long does this limited warranty last Thislimited warranty lasts for the time period indicated on your invoice except that the limited warranty on D ell branded batteries lasts only one year and the limited warranty on the lamps for D ell branded projectors lasts only ninety days T he limited
50. Using Your Computer Observe the following safe handling guidelines to prevent damage to your computer W hen setting up the computer for work place it on a level surface W hen traveling do not check the computer as baggage You can put your computer through an X ray security machine but never put your computer through a metal detector If you have the computer checked by hand be sure to have a charged battery available in case you are asked to turn on the computer W hen traveling with the hard drive removed from the computer wrap the drive in a nonconducting material such as cloth or paper If you have the drive checked by hand be ready to install the drive in the computer You can put the hard drive through an X ray security machine but never put the drive through a metal detector W hen traveling do not place the computer in overhead storage compartments where it could slide around Do not drop your computer or subject it to other mechanical shocks Protect your computer battery and hard drive from environmental hazards such as dirt dust food liquids temperature extremes and overexposure to sunlight W hen you move your computer between environments with very different temperature and or humidity ranges condensation may form on or within the computer To avoid damaging the computer allow sufficient time for the moisture to evaporate before using the computer NOTICE When taking the computer from low temperature conditi
51. Your Computer 27 www dell com support dell com S VIDEO TV OUT CONNECTOR Connects your computer to aT V For more information see Connecting a Television to the Computer on page 73 d MODEM CONNECTOR RJ 11 OPTIONAL If you ordered the optional internal modem connect thetelephone line to the modem connector For information on using the modem see the online modem documentation supplied with your computer See Accessing H elp on page 86 NETWORK CONNECTOR RJ 45 NOTICE The network connector is slightly larger than the modem connector To avoid damaging the computer do not plug a telephone line into the network connector Connects the computer to a network T he green and yellow lights next to the connector indicate activity for both wired and wireless network communications For information on using the network adapter see the device user s guide supplied with your computer See Accessing Help on page 86 PARALLEL CONNECTOR Connects a parallel device such as a printer VIDEO CONNECTOR Connects an external monitor For more information see the Tell M eHow help file To access the help file see Accessing Help on page 86 28 A Tour of Your Computer SERIAL CONNECTOR Connects serial devices such as a mouse or handheld device AC ADAPTER CONNECTOR Attach an AC adapter to the computer TheAC adapter converts AC power to the DC
52. ables composite TV out adapter cable EN composite video cable lt 5 L audio cable X 1 Turn off the computer and the television and or audio device you want to connect 2 Connect the composite TV out adapter cable to the S video TV out connector on the computer 76 Using CDs DVDs and Other Multimedia S video TV out connector composite video connector S video connector composite TV out adapter cable 3 Plug one end of the composite video cable into the composite video connector on the composite T V out adapter cable OU aia 4 Plugthe other end of the composite video cable into the composite video connector on the television Using CDs DVDs and Other Multimedia 77 www dell com support dell com 78 5 Plug thesingle connector end of the audio cable into the headphone connector on the computer 6 Plug the two RCA connectors on the other end of the audio cable into the audio input connectors on your television or audio device Enabling the Display Settings for a Television ATI Video Controller Ei NOTE Ensure that you properly connect the television before you enable the display settings 1 Toopenthe Control Panel window click the Start button and then click the C ontrol Panel icon D ouble click the D isplay icon click the Settings tab and then click Advanced Click the D isplaystab Click the upper left corner of the TV button to enable the television uo A
53. ail Address Area Codes Local Numbers and Toll Free Numbers D enmark C openhagen International Access Code 00 Country C ode 45 W ebsite support euro dell com E mail Support portable computers den nbk supportQ dell com E mail Support desktop computers den support Q dell com E mail Support servers Nordic server supportQ dell com Technical Support Customer Care Relational Home Small Business C ustomer C are Switchboard Relational Fax Switchboard Relational Switchboard H ome Small Business Fax Switchboard Home Small Business 7023 0182 7023 0184 3287 5505 3287 1200 3287 1201 3287 5000 3287 5001 Dominica General Support toll free 1 866 278 6821 Dominican Republic General Support 1 800 148 0530 Ecuador General Support toll free 999 119 EI Salvador General Support 01 899 753 0777 Finland H elsinki International Access Code 990 Country Code 358 City Code 9 W ebsite support euro dell com E mail fin_support dell com E mail Support servers Nordic_support dell com Technical Support Technical Support Fax Relational C ustomer C are Home Small Business C ustomer C are Fax Switchboard 09 253 313 60 09 253 313 81 09 253 313 38 09 693 791 94 09 253 313 99 09 253 313 00 132 Appendix Country City International Access Code Country Code City Code Department Name or Service Area Website and E Mail Address
54. am briefly checksthe source C D in the CD RW driveto ensure that it isa readable CD 4 Click Copy D epending on the size of the files that are being copied the copy process may take a few minutes Using CDs DVDs and Other Multimedia 5 After the source CD is copied remove the source CD from the CD RW drive tray TheCD RW drive tray opens automatically after the source C D is copied 6 Insert ablank CD into the CD RW drive and close the tray The recording starts automatically 7 After the recording completes click OK Connecting a Television to the Computer Ei NOTE Video and audio cables for connecting your computer to a television are not included with your computer Cables may be purchased at most consumer electronics stores Your computer has an S video T V out connector that enables you to connect the computer to a television Using a commercially available S video cable or composite video cable you can connect the computer to a television in one of two ways e S video for a television with S video input e Composite video for a television with only a composite video input also uses the D ell supplied composite TV out adapter cable Ei NOTE Diagrams for each connection combination appear at the beginning of each subsection to help you determine which method you should use The audio connector on the side of the computer enables you to connect the computer to your television or audio device using a commercially a
55. anufacturer or publisher directly Appendix 155 support dell com www dell com 156 Dell Branded Peripheral Products Dell does provide alimited warranty for new D ell branded peripheral products products for which D ell is listed as the manufacturer such as monitors batteries memory docking stations and projectors To determine which limited warranty applies to the product you purchased see the D ell invoice and or the product documentation that accompanied your product Descriptions of Dell s limited warranties are described in preceding sections Return Policy If you are an end user customer who bought D ell Software and Peripherals products directly from a D ell company you may return Dell Software and Peripherals products that are in as new condition to D ell up to 30 days from the date of invoice for a refund of the product purchase price if already paid This refund will not include any shipping and handling charges shown on your invoice you are responsible for those To return products you must call D ell C ustomer Service at 1 800 387 5759 to receive a C redit Return Authorization Number You must ship the D ell Software and Peripherals products back to D ell in their original manufacturer s packaging which must be in as new condition prepay shipping charges and insure the shipment or accept the risk of loss or damage during shipment To qualify for refund or replacement returned products must be in as new co
56. apers or other items that will reduce cooling also do not use the AC adapter inside a carrying case The AC adapter may become hot during normal operation of your computer Use care when handling the adapter during or immediately after operation Do not allow your portable computer to operate with the base resting directly on exposed skin for extended periods of time The surface temperature of the base will rise during normal operation particularly when AC power is present Allowing sustained contact with exposed skin can cause discomfort or eventually a burn Do not use your computer in a wet environment for example near a bath tub sink or swimming pool or in a wet basement If your computer includes an integrated or optional PC Card modem disconnect the modem cable if an electrical storm is approaching to avoid the remote risk of electric shock from lightning via the telephone line CAUTION Safety Instructions 11 www dell com support dell com 12 A CAUTION Safety Instructions continued To help avoid the potential hazard of electric shock do not connect or disconnect any cables or perform maintenance or reconfiguration of this product during an electrical storm Do not use your computer during an electrical storm unless all cables have been disconnected and the computer is operating on battery power If your computer includes a modem the cable used with the modem should be manufactured with a minimum wire size
57. ard includes a numeric keypad as well asthe W indowslogo key s For information on supported keyboard shortcuts see U sing the Keyboard and Touch Pad on page 59 TOUCH PAD Providesthe functionality of a mouse See Using the Keyboard and Touch Pad on page 59 for more information SPEAKERS To adjust the volume of the integrated speakers use the volume control keyboard shortcuts For more information see U sing the Keyboard and Touch Pad on page 59 DISPLAY LATCH Keepsthe display closed TOUCH PAD BUTTONS Providethefunctionality of a mouse See Using the Keyboard and Touch Pad on page 59 for more information KEYBOARD STATUS LIGHTS A Tour of Your Computer The green lights located above the keyboard indicate the following amp Turns on when the numeric keypad is enabled Turns on when the uppercase letter function is enabled Turns on when the scroll lock function is enabled Left Side View PC Card slot security cable slot infrared sensor hard drive air vents 2 audio connectors 2 AIR VENTS The computer uses an internal fan to create airflow through the vents which prevents the computer from overheating Fog NOTE The computer turns on the fan when the computer gets hot Fan noise is normal and does not indicate a problem with the fan or the computer AY CAUTION Do not block push objects into or allow dust to accumulate in the air vents Do not store your Dell
58. are htm If you do not have Internet access call your customer care representative or call 1 800 624 9897 Total Satisfaction Return Policy U S Only We value our relationship with you and want to make sure that you re satisfied with your purchases T hat s why we offer a Total Satisfaction return policy for most products that you the end user customer purchase directly from Dell Under this policy you may return to D ell products that you purchased directly from D ell for a credit or arefund of the purchase price paid less shipping and handling and applicable restocking fees as follows New Hardware Products and Accessories All new hardware accessories parts and unopened software still in its sealed package excluding the products listed below may be returned within thirty days from the invoice date To return applications software or an operating system that has been installed by D ell you must return the entire computer A different return policy applies to nondefective products purchased through D ell s Software and Peripherals division by customers of our Small and M edium Business divisions Those products may be returned within thirty days from the invoice date but a fifteen percent 1596 restocking fee will be deducted from any refund or credit The Total Satisfaction Return Policy and Software and Peripherals division return policy are not available for Dell EM C storage products EMC branded products or enterpr
59. at the latch release pops out 6 Pull the device by the latch release to remove the device from the module bay 7 Insert the new device into the bay push the device until you feel a click and push the device latch release in so that it is flush with the computer W indows XP automatically recognizes the new device 8 If necessary enter your password to unlock your computer 58 Using Batteries and Module Bay Devices SECTION 4 Using the Keyboard and Touch Pad Numeric Keypad Keyboard Shortcuts Customizing the Touch Pad Touch Pad or M ouse Problems External Keyboard Problems Unexpected Characters www dell com support dell com Numeric Keypad NOTE When you connect an external keyboard or keypad to the computer the keypad is disabled Ei NOTE You can change options for using the numeric keypad in the system setup program The keypad numbers and symbols are marked in blue on the right side of the keypad keys To type a number or symbol press to enable the numeric keypad and then hold down and press the desired key 60 Using the Keyboard and Touch Pad Keyboard Shortcuts System Functions Opens the Windows Task M anager window l Num Lk Scroll Lk Enables and disables the numeric keypad Num Lk Scroll Lk Enables and disables the scroll lock Battery Displays the Dell QuickSet Battery M eter CD or DVD Tray Ejects the tray out
60. ave voice mail service you might hear an irregular dial tone when you have messages C ontact your telephone company for instructions on restoring a dial tone TURN OFF CALL WAITING CATCH PHONE See your telephone directory for instructions on deactivating this feature Then adjust the dial up networking connection properties 1 Click the Start button and click C ontrol Panel 2 Click Printers and O ther H ardware click Phone and M odem O ptions click the Dialing Rulestab and then click Edit 3 In the Edit L ocation window ensure that To disable call waiting dial is checked and then select the proper code as listed in your telephone directory 4 Click Apply and click OK 5 Close the Phone and M odems O ptions window 6 Close the C ontrol Panel window VERIFY THAT THE MODEM IS COMMUNICATING WITH WINDOWS 1 Click the Start button and click C ontrol Panel 2 Click Printers and Other H ardware and click Phone and M odem O ptions 3 Click the M odems tab 4 Clickthe COM port for your modem 5 Click Properties click the D iagnostics tab and then click Query M odem to verify that the modem is communicating with Windows If all commands receive responses the modem is operating properly E Mail Problems ENSURE THAT YOU ARE CONNECTED TO THE INTERNET With the Outlook Express e mail program open click File f Work O ffline has a check mark next to it click the check mark to remove it and connect to the Internet Transf
61. ay If the display is difficult to read ADJUST THE BRIGHTNESS Seethe Tell MeHow help file for instructions on adjusting the brightness To access the help file see Accessing Help on page 86 MOVE THE SUBWOOFER AWAY FROM THE COMPUTER OR MONITOR If your external speaker system includes a subwoofer ensure that the subwoofer is at least 60 cm 2 ft away from the computer or external monitor ELIMINATE POSSIBLE INTERFERENCE Turn off nearbyfans fluorescent lights halogen lamps or other appliances Solving Problems ROTATE THE COMPUTER TO FACE A DIFFERENT DIRECTION Eliminate sunlight glare which can cause poor picture quality ADJ UST THE WINDOWS DISPLAY SETTINGS 1 Click the Start button and click C ontrol Panel 2 Click Appearance and T hemes 3 Click the area you want to change or click the D isplay icon 4 Try different settings for C olor quality and Screen resolution SEE ERROR MESSAGES If an error message appears see Error M essages on page 86 If only part of the display is readable CONNECT AN EXTERNAL MONITOR 1 Turn off your computer and connect an external monitor to the computer 2 Turn on the computer and the monitor and adjust the monitor brightness and contrast controls If the external monitor works the computer display or video controller may be defective C ontact D ell see Contacting D ell on page 127 Scanner Problems Ei NOTE If you can connect to your Internet s
62. blems Transferring I nformation to a New Computer Setting Up a Printer Printer Problems Setting Up the Docking Device to Connect to a Network Power Protection Devices Turning Off Your Computer www dell com support dell com 34 Connecting to the Internet Ei NOTE ISPsand ISP offerings vary by country To connect to the Internet you need a modem or network connection and an Internet service provider ISP such as AOL or M SN Your ISP will offer one or more of the following Internet connection options e Dial up connections that provide Internet access through a phone line Dial up connections are considerably slower than D SL and cable modem connections DSL connections that provide high speed Internet access through your existing phone line With a DSL connection you can access the Internet and use your phone on the same line simultaneously Cable modem connections that provide high speed Internet access through your local cable TV line If you are using a dial up connection connect atelephone line to the modem connector on your computer and to the telephone wall jack before you set up your Internet connection If you are using a DSL or cable modem connection contact your ISP for setup instructions Setting Up Your Internet Connection To set up an AOL or M SN connection 1 Saveand close any open files and exit any open programs 2 Double click the M SN Explorer or AOL icon on the Windows desktop 3 Follow the in
63. boot routine Using the Keyboard and Touch Pad 3 From the W indows desktop click the Start button point to All Programs point to Accessories and click Notepad 4 Type some characters on the external keyboard and verify that they appear on the display If you cannot verify these steps you may have a defective external keyboard TO VERIFY THAT THE PROBLEM IS WITH THE EXTERNAL KEYBOARD CHECK THE INTEGRATED KEYBOARD 1 Turn off the computer 2 Disconnect the external keyboard 3 Turn on the computer 4 From the W indows desktop click the Start button point to All Programs point to Accessories and click Notepad 5 Type some characters on the external keyboard and verify that they appear on the display If the characters appear now but did not with the external keyboard you may have a defective external keyboard C ontact D ell see Contacting Dell on page 127 Unexpected Characters NOTE When you attach an external keyboard the integrated keyboard remains fully functional DISABLE THE NUMERIC KEYPAD Press 44 to disablethe numeric keypad if numbers are displayed instead of letters Verify that the numbers lock light is not lit Using the Keyboard and Touch Pad 65 www dell com support dell com 66 Using the Keyboard and Touch Pad SECTION 5 Using CDs DVDs and Other Multimedia Using CDs and DVDs CD and DVD Problems Sound and Speaker Problems Copying CDs Connecting a T
64. button and click C ontrol Panel Under Pick a C ategory click Performance and M aintenance Click System In the System Properties window click the H ardware tab Click D evice M anager cO uU A W N HL Scroll down the list to see if any device has an exclamation point a yellow circle with a on the device icon If an exclamation point is next to the device name you may need to reinstall the driver or install a new driver Solving Problems 95 www dell com support dell com 96 Reinstalling Drivers and Utilities NOTICE The Dell Support website at support dell com and your Drivers and Utilities CD provide approved drivers for Dell computers If you install drivers obtained from other sources your computer might not work correctly Using Windows XP Device Driver Rollback If a problem occurs on your computer after you install or update a driver use Windows XP D evice D river Rollback to replace the driver with the previously installed version Click the Start button and click C ontrol Panel Under Pick a C ategory click Performance and M aintenance Click System In the System Properties window click the H ardware tab Click D evice M anager Right click the device for which the new driver was installed and click Properties Click the D rivers tab Click Roll Back D river If Device Driver Rollback does not resolve the problem then use System Restore see Using System Restore on page 98 to retu
65. ccessing Help on page 86 3 Reinstall the drive 4 Turn on the computer CLEAN THE DRIVE OR DISC See Cleaning Your Computer in the Tell M e How help file for instructions To access the help file see Accessing H elp on page 86 If you cannot eject the CD CD RW or DVD drive tray 1 Ensurethat the computer is shut down and turned off see page 42 2 Straighten a paper clip and insert one end into the eject hole at the front of the drive push firmly until the tray is partially ejected 3 Gently pull out the tray until it stops Using CDs DVDs and Other Multimedia If you hear an unfamiliar scraping or grinding sound Ensure that the sound is not caused by the program that is running Ensurethat the disk or disc is inserted properly If the CD RW drive stops writing DISABLE STANDBY MODE IN WINDOWS BEFORE WRITING TO A CD RW Search for the keyword standby in the Help and Support Center To access help see Accessing H elp on page 86 CHANGE THE WRITE SPEED TO A SLOWER RATE Seethe help files for your CD creation software EXIT ALL OTHER OPEN PROGRAMS Exiting all other open programs before writing to the CD RW may alleviatethe problem Sound and Speaker Problems If you have a problem with integrated speakers ADJUST THE WINDOWS 9 VOLUME CONTROL Double click the speaker icon in the lower right corner of your screen Ensure that the volume is turned up and that the sound is not muted Adjust the vo
66. cense EMC is a registered trademark of the EMC Corporation Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products Dell Computer Corporation disclaims any proprietary interest in trademarks and trade names other than its own Model PPO5L February 2003 P N 3Y647 Rev A00 Contents CAUTION Safety Instructions 11 General zs 21s e s EU het at Ge a ILS edu s 11 POWOF Iu sU p UR Ud eR GI eds d 12 Batten ou s dint Aan neh iet M pde RD See Wd 13 AirIravel s 222 haero p eo eae ok Ru 14 EM C Instructions uk c eee 14 When Using Your Computer o 15 Ergonomic ComputingHabits 00 16 When Working Inside Your Computer sss 16 Protecting Against Electrostatic Discharge 17 Battery Disposal ani e d sis ue de Se ee 17 1 A Tour of Your Computer Front VIEW iue ce geek date Au das 20 Left Side VIeW ow bum Eas wee be AS 23 Right Side View aaa 25 Back VIEW z xc xeu e are tee Ev ee Vene te oe d 26 Bottom View o 1s noh IRURE Rd ak ea ye Re a 30 2 Setting Up Your Computer Connecting totheInternet 00 34 Setting Up Your Internet Connection 34 Modem and Internet Connection Problems 35 Contents 3 4 E MailProblems 0 0 ls Transferring Information to a New Computer Setting Up a Printer 2o oen Printer Cable
67. com Country City International Access Code Country Code City Code Department Name or Service Area Website and E Mail Address Area Codes Local Numbers and Toll Free Numbers Switzerland G eneva International Access C ode 00 Country Code 41 W ebsite support euro dell com E mail swisstech dell com E mail for French speaking H SB and Corporate Customers support euro dell com ch fr emaildell City Code 22 Technical Support Home and Small Business 0844 811 411 Technical Support Corporate 0844 822 844 Customer C are Home and Small Business 0848 802 202 Customer C are C orporate 0848 821 721 Fax 022 799 01 90 Switchboard 022 799 0101 Taiwan Technical Support portable and desktop toll free 00801 86 1011 International Access C ode 002 Country C ode 886 computers Technical Support servers Transaction Sales toll free 0080 60 1256 toll free 0080 651 228 or 0800 33 556 Corporate Sales toll free 0080 651 227 or 0800 33 555 Thailand Technical Support toll free 0880 060 07 International Access Code 001 Customer Service Penang M alaysia 604 633 4949 Country C ode 66 Sales toll free 0880 060 09 Trinidad Tobago General Support 1 800 805 8035 Turks and C aicos Islands General Support toll free 1 866 540 3355 142 Appendix Country City International Access Code Country Code City Code Department Name or Service Area Website and E
68. d hard drive in the module bay Ei NOTE You do not need to install the device screw unless you want to secure the module inside the computer for security purposes Your Dell computer ships with an optical drive installed in the module bay However the device screw is not installed in the optical drive but packaged separately W hen you install your device in the module bay you can install the device screw Checking the Charge on the Second Battery Before you install a second battery pressthe status button on the battery charge gauge to illuminate the charge level lights Each light represents approximately 20 percent of the total battery charge For example if the battery has 80 percent of its charge remaining four of the lights are on If no lights appear the battery has no charge Using Batteries and Module Bay Devices 51 www dell com support dell com 52 status button on the battery charge gauge second battery bottom Removing and Installing Devices While the Computer Is Turned Off AY CAUTION Before performing these procedures read the safety instructions on page 11 Ei NOTE If the device screw is not installed you can remove and install devices while the computer is running and connected to a docking device docked Your computer ships with an optical drive installed in the module bay H owever the device screw is not installed in the optical drive but packaged separately W hen you install your de
69. des see the 7e Me How help file To access the help file see Accessing Help on page 86 1 Save and close any open files exit any open programs click the Start button and then click Tum Off C omputer 2 Inthe Turn off computer window click Turn off The computer turns off after the shutdown process finishes Setting Up Your Computer SECTION 3 Using Batteries and Module Bay Devices Using a Battery Power Problems About the M odule Bay Removing and Installing Devices While the Computer Is Turned Off Removing and Installing Devices While the Computer Is Running www dell com support dell com 44 Using a Battery ANY CAUTION Before performing these procedures read the safety instructions on on page 11 Battery Performance Ei NOTE Batteries for portable computers are covered only during the initial one year period of the limited warranty for your computer For more information about the Dell warranty for your computer see Limited Warranties and Return Policy on page 105 For optimal computer performance and to help preserve BIOS settings operate your D ell portable computer with the main battery installed at all times Use a battery to run the computer when it is not connected to an electrical outlet O ne battery is supplied as standard equipment in the battery bay Battery operating time varies depending on operating conditions W ith average usage you may expect from 3to 4 hoursfrom
70. ding replacement parts and systems Refurbished parts and systems are parts or systems that have been returned to D ell some of which were never used by a customer All parts and systems are inspected and tested for quality Replacement parts and systems are covered for the remaining period of the limited warranty for the product you bought Appendix 149 support dell com www dell com 150 What do do if am not satisfied W e pride ourselves on our great customer service If you are not satisfied with the service you receive under this limited warranty please let us know W e have found that the best way to resolve issues regarding our limited warranty is to work together If after those discussions you are still not satisfied we believe arbitration is the most expeditious way to resolve your concerns Therefore ANY CLAIM DISPUTE OR CONTROVERSY WHETHER IN CONTRACT TORT OR OTHERWISE WHETHER PREEXISTING PRESENT OR FUTURE AND INCLUDING STATUTORY COMMON LAW INTENTIONAL TORT AND EQUITABLE CLAIM S AGAINST DELL arising from or relating to this limited warranty its interpretation or the breach termination or validity thereof the relationships which result from this limited warranty including to the full extent permitted by applicable law relationships with third parties D ell s advertising or any related purchase SH ALL BE RESOLVED EXCLUSIVELY AND FINALLY BY BINDING ARBITRATION ADMINISTERED BY THE NATIONAL ARBITRATION
71. ding D ell branded peripheral products What is not covered by this limited warranty Thislimited warranty does not cover Software including the operating system and software added to the D ell branded hardware products through our factory integration system or the reloading of the software Non Dell branded products and accessories Problemsthat result from External causes such as accident abuse misuse or problems with electrical power Servicing not authorized by us Usage that is not in accordance with product instructions Failure to follow the product instructions or failure to perform preventive maintenance Problems caused by using accessories parts or components not supplied by us Products with missing or altered service tags or serial numbers Productsfor which we have not received payment Appendix 151 support dell com www dell com 152 THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM PROVINCE TO PROVINCE DELL S RESPONSIBILITY FOR MALFUNCTIONS AND DEFECTSIN PRODUCT ISLIMITED TO REPAIR AND REPLACEMENT AS SET FORTH IN THIS WARRANTY STATEMENT FOR THE TERM OF THE WARRANTY PERIOD REFLECTED ON YOUR INVOICE EXCEPT FOR THE EXPRESS WARRANTIES CONTAINED IN THIS WARRANTY STATEMENT DELL DISCLAIMS ALL OTHER WARRANTIES AND CONDITIONS EXPRESS OR IMPLIED INCLUDING WITHOUT LIMITATION IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PART
72. ducational 044 556 1469 institutions and medical institutions Global Segment J apan 044 556 3469 Individual U ser 044 556 1760 Faxbox Service 044 556 3490 Switchboard 044 556 4300 Korea Seoul Technical Support toll free 080 200 3800 International Access C ode 001 Country Code 82 Sales Customer Service Seoul Korea toll free toll free 080 200 3600 080 200 3800 City Code 2 Customer Service Penang M alaysia 604 633 4949 Fax 2194 6202 Switchboard 2194 6000 136 Appendix Country City International Access Code Country Code Department Name or Service Area Website and E Mail Address Area Codes Local Numbers and Toll Free Numbers City Code Latin America Customer Technical Support Austin Texas 512 728 4093 U S A Customer Service Austin Texas U S A 512 728 3619 Fax Technical Support and C ustomer Service 512 728 3883 Austin Texas U S A Sales Austin Texas U S A 512 728 4397 SalesF ax Austin Texas U S A 512 728 4600 or 512 728 3772 Luxembourg W ebsite support euro dell com International Access Code 00 E mail tech beg dell com Country C ode 352 Technical Support Brussels Belgium 02 481 92 88 Home Small Business Sales Brussels Belgium toll free 080016884 Corporate Sales Brussels Belgium 02 481 91 00 Customer Care Brussels Belgium 02 481 91 19 Fax Brussels Belgium 02 481 92 99 Switchboard Brussels Belgium 02 481 91 00 M acao Technica
73. e 011 709 7707 City Code 11 Sales 011 709 7700 Fax 011 706 0495 Switchboard 011 709 7700 Southeast Asian and Pacific Customer Technical Support C ustomer Service 604 633 4810 Countries and Sales Penang M alaysia 140 Appendix Country City International Access Code Country Code City Code Department Name or Service Area Website and E Mail Address Area Codes Local Numbers and Toll Free Numbers Spain M adrid International Access Code 00 Country Code 34 W ebsite support euro dell com E mail support euro dell com es es emaildell H ome and Small Business City Code 91 Technical Support 902 100 130 Customer C are 902 118 540 Sales 902 118 541 Switchboard 902 118 541 Fax 902 118 539 Corporate Technical Support 902 100 130 Customer C are 902 118 546 Switchboard 91 722 92 00 Fax 91 722 95 83 Sweden U pplands Vasby W ebsite support euro dell com International Access Code 00 E mail swe_support dell com Country C ode 46 E mail Support for Latitude and Inspiron City Code 8 Swe nbk_kats dell com E mail Support for O ptiPlex Swe_kats dell com E mail Support for Servers Nordic server support Q dell com Technical Support 08 590 05 199 Relational C ustomer C are 08 590 05 642 Home Small Business C ustomer C are 08 587 70 527 Employee Purchase Program EPP Support 20 140 14 44 Fax Technical Support 08 590 05 594 Sales 08 590 05 185 Appendix 141 www dell com support dell
74. e W indows desktop Then shut down your computer see Turning Off Your Computer on page 42 and try again System Setup Screens Ei NOTE To seeinformation about a specific item on a system setup screen highlight the item and refer to the Help area on the screen The system setup screens display the current setup information and settings for your computer On each screen the system setup options are listed at the left of the screen To the right of each option isthe setting or value for that option You can change settings that appear as white type on the screen O ptions or values that you cannot change because they are determined by the computer appear less bright The upper right corner of the screen displays help information for the currently highlighted option the lower right corner displays information about the computer System setup key functions are listed across the bottom of the screen The screens display such information as System configuration Boot order e Boot start up configuration and docking device configuration settings Basic device configuration settings Battery charge status System security and hard drive password settings Appendix 123 www dell com support dell com 124 Commonly Used Options Certain options require that you reboot the computer for new settings to take effect Changing the Boot Sequence The boot sequence or boot order tells the computer where to look to find t
75. e returned along with any media and documentation that may have been included in the original shipment The Total Satisfaction Return Policy does not apply to Dell EMC storage products It also does not apply to products purchased through D ell s Software and Peripherals division For those products please instead refer to Dell s Software and Peripheral s then current return policy see the following section D ell Software and Peripherals Canada Only Dell Software and Peripherals Canada Only Third Party Software and Peripherals Products Similar to other resellers of software and peripherals D ell does not warrant third party products T hird party software and peripheral products are covered by the warranties provided by the original manufacturer or publisher only T hird party manufacturer warranties vary from product to product C onsult your product documentation for specific warranty information M ore information may also be available from the manufacturer or publisher W hile D ell offers a wide selection of software and peripheral products we do not specifically test or guarantee that all of the products we offer work with any or all of the various models of D ell computers nor do we test or guarantee all of the products we sell on the hundreds of different brands of computers available today If you have questions about compatibility we recommend and encourage you to contact the third party software and peripheral product m
76. eHardware Troubleshooter list click need to resolve a hardware conflict on my computer and click Next Reinstalling Microsoft Windows XP Before You Reinstall If you are considering reinstalling the W indows XP operating system to correct a problem with a newly installed driver first try using W indows XP D evice Driver Rollback see Using W indows XP Device Driver Rollback on page 96 If Device Driver Rollback does not resolve the problem then use System Restore see Using System Restore on page 98 to return your operating system to the operating state it wasin before you installed the new device driver Solving Problems Reinstalling Windows XP To reinstall W indows XP perform all the steps in the following sections in the order in which they are listed The reinstallation process can take 1 to 2 hours to complete After you reinstall the operating system you must also reinstall the device drivers virus protection program and other software NOTICE The Operating System CD provides options for reinstalling Windows XP The options can overwrite files and possibly affect programs installed on your hard drive Therefore do not reinstall Windows XP unless instructed to do so by a Dell technical support representative NOTICE To prevent conflicts with Windows XP disable any virus protection software installed on your computer before you reinstall Windows XP See the documentation that came with the software for ins
77. ector Appendix 125 www dell com support dell com 126 5 Press the down arrow key to select Infrared M ode and press the right arrow key to change the setting to Fast IR or Slow IR It isrecommended that you use Fast IR If the infrared device cannot communicate with your computer turn off the computer and repeat steps 1 through 5 to change the setting to Slow IR 6 Press to save the changes and exit the system setup program If you are prompted to restart your computer click Yes 7 Follow the instructions on the screen while the infrared sensor driver is being installed 8 Attheend of theinstallation process click Yesto restart the computer Ei NOTE If the infrared device cannot communicate with your computer after you repeat steps 1 through 5 to change the system setup program setting to Slow IR contact the infrared device manufacturer After you enable the infrared sensor you can use it to establish a link to an infrared device To set up and usean infrared device seethe infrared device documentation and the W indows H elp and Support C enter To access help see Accessing H elp on page 86 Dell Technical Support Policy U S Only Technician assisted technical support requires the cooperation and participation of the customer in the troubleshooting process and provides for restoration of the operating system application software and hardware drivers to the original default configuration as shipped from D ell as
78. ed Solving Problems TRY ANOTHER FLOPPY DISK Insert another disk to eliminate the possibility that the original disk is defective REINSTALL THE DRIVE 1 Save and close any open files exit any open programs and shut down the computer 2 Remove the drive from the module bay See Using the M odule Bay in the Tell M eH ow help file for instructions To access the help file see Accessing Help on page 86 3 Reinstall the drive 4 Turn on the computer CLEAN THE DRIVE See Cleaning Your C omputer in the Tell M e H ow help file for instructions To access the help file see Accessing Help on page 86 If you have problems with a hard drive ALLOW THE COMPUTER TO COOL BEFORE TURNING IT ON A hot hard drive may prevent the operating system from starting Try allowing the computer to return to room temperature before turning it on CHECK THE DRIVE FOR ERRORS 1 Click the Start button and click M y C omputer 2 Right click the drive letter local disk that you want to scan for errors and then click Properties 3 Click the Tools tab 4 Under Error checking click C heck Now 5 Click Start PC Card Problems CHECK THE PC CARD Ensurethat the PC Card is properly inserted into the connector Solving Problems 91 www dell com support dell com 92 ENSURE THAT THE CARD IS RECOGNIZED BY WINDOWS Double click the Unplug or E ject H ardware icon in the W indows taskbar Ensure that the card is listed
79. ed or leaking battery pack with extreme care If the battery is damaged electrolyte may leak from the cells and may cause personal injury Keep the battery away from children Donot store or leave your computer or battery pack near a heat source such as a radiator fireplace stove electric heater or other heat generating appliance or otherwise expose it to temperatures in excess of 609C 1409F W hen heated to excessive temperatures battery cells could explode or vent posing a risk of fire Donot dispose of your computer s battery in a fire or with normal household waste Battery cells may explode Discard a used battery according to the manufacturer s instructions or contact your local waste disposal agency for disposal instructions Dispose of a spent or damaged battery promptly CAUTION Safety Instructions 13 www dell com support dell com 14 AN CAUTI ON Safety Instructions continued Air Travel Certain Federal Aviation Administration regulations and or airline specific restrictions may apply to the operation of your Dell computer while you are on board an aircraft For example such regulations restrictions may prohibit the use of any personal electronic device PED that hasthe capacity for intentional transmission of radio frequency or other electromagnetic signals while on an aircraft In order to best comply with all such restrictions if your D ell portable computer is equipped with Dell TrueM obile
80. ed or refurbished products from D ell you may return them to D ell within 14 days after the date of invoice for a refund or credit of the product purchase price In either case the refund or credit will not include any shipping and handling charges shown on your invoice and will be subject to a fifteen percent 1596 restocking fee unless otherwise prohibited by law If you are an organization that bought the products under a written agreement with D ell the agreement may contain different terms for the return of products than specified by this policy To return products you must call D ell C ustomer Service at 1 800 387 5759 to receive a Credit Return Authorization Number To expedite the process of your refund or credit D ell expects you to return the products to Dell in their original packaging within five days of the date that D ell issuesthe C redit Return Authorization Number You must also prepay shipping charges and insure the shipment or accept the risk of loss or damage during shipment You may return software for a refund or credit only if the sealed package containing the floppy disk s or CD s isunopened Returned products must be in as new condition and all of the manuals floppy disk s CD s power cables and other items included with a product must be returned with it For customers who want to return for refund or credit only either application or operating system software that has been installed by Dell the whole system must b
81. eferred Accounts C orporate Technical Support 0660 8779 Switchboard 01 491 040 Bahamas General Support toll free 1 866 278 6818 Barbados General Support 1 800 534 3066 128 Appendix Country City International Access Code Country Code City Code Department Name or Service Area Website and E Mail Address Area Codes Local Numbers and Toll Free Numbers Belgium Brussels International Access C ode 00 Country Code 32 W ebsite support euro dell com E mail tech_be dell com E mail for French Speaking C ustomers support euro dell com be fr emaildell City Code 2 Technical Support 02 481 92 88 Customer C are 02 481 91 19 Home Small Business Sales toll free 0800 16884 Corporate Sales 02 481 91 00 Fax 02 481 92 99 Switchboard 02 481 91 00 Bermuda General Support 1 800 342 0671 Bolivia General Support toll free 800 10 0238 Brazil W ebsite wwwdell com br International Access Code 00 Customer Support Technical Support 0800 90 3355 Country C ode 55 Tech Support Fax 51 481 5470 City Code 51 Customer C are Fax 51 481 5480 Sales 0800 90 3390 British Virgin Islands General Support toll free 1 866 278 6820 Brunei Customer Technical Support Penang M alaysia 604 633 4966 Country C ode 673 Customer Service Penang M alaysia 604 633 4949 Transaction Sales Penang M alaysia 604 633 4955 Appendix 129 www dell com support dell com Country City International Access Code Countr
82. elevision to the Computer www dell com support dell com 68 Using CDs and DVDs For information about using CDs and DVDsin your computer see the Tell M e H ow help file To access the help file see Accessing Help on page 86 CD and DVD Problems If you cannot play a CD or DVD Ei NOTE Because of different worldwide file types not all DVD titles work in all DVD drives High speed CD drive vibration is normal and may cause noise T his noise does not indicate a defect with the drive orthe CD ENSURE THAT WINDOWS RECOGNIZES THE DRIVE Click the Start button and click M y Computer If the drive is not listed perform a full scan with your antivirus software to check for and remove viruses Viruses can sometimes prevent W indows from recognizing the drive Insert a bootable disk and restart the computer Verify that the 6 light is blinking indicating normal operation TRY ANOTHER DISC Insert another disc to eliminate the possibility that the original disc is defective ENSURE THAT THE CD IS SNAPPED TO THE SPINDLE ADJUST THE WINDOWS VOLUME CONTROL Double click the speaker icon in the lower right corner of your screen Ensure that the volume is turned up and that the sound is not muted REINSTALL THE DRIVE 1 Save and close any open files exit any open programs and shut down the computer 2 Remove the drive See Using the M odule Bay in the Tell M e How help file for instructions To access the help file see A
83. ems NOTICE Do not press any key when the following message appears Press any key to boot from the CD 13 When the Welcome to M icrosoft screen appears click Next 14 WhentheHow will this computer connect to the Internet message appears click Skip 15 Whenthe Ready to register with M icrosoft screen appears select No not at this time and click Next 16 When the Who will use this computer screen appears you can enter up to five users Click Next 17 Click Finish to complete the setup and remove the CD from the drive Reinstalling Drivers and Software 1 Reinstall the appropriate drivers see D rivers on page 95 2 Reinstall your virus protection software See the documentation that came with the software for instructions 3 Reinstall your other software programs See the documentation that came with the software for instructions Solving Problems 103 www dell com support dell com 104 Solving Problems SECTION 8 Adding and Replacing Parts Adding M emory Adding a Mini PCI Card Replacing the Hard Drive www dell com support dell com 106 Adding Memory You can increase your computer memory by installing memory modules on the system board See Specifications on page 116 for information on the memory supported by your computer Be sure to add only memory modules that are intended for your computer Ei NOTE M emory modules purchased from Dell are covered under your comp
84. er amplifier Volume controls M icrosoft W indows Sound System Intel AC 97 20 bit stereo digital to analog 18 bit stereo analog to digital AC 97 microphone miniconnector stereo headphones speakers miniconnector two 4 ohm speakers 2 W channel into 4 ohms keyboard shortcuts or program menus Display Type active matrix TFT XGA or SXGA Dimensions Height 214 3 mm 8 4 inches W idth 285 7 mm 11 3 inches Diagonal 357 1 mm 14 1 inches M aximum resolutions 1024 x 768 at 16 8 million colors XGA 1400 x 1050 at 16 8 million colors SXGA Display continued Response time Refresh rate Operating angle Viewing angles Horizontal Vertical Pixel pitch Power consumption Panel with backlight typical Controls 25 ms rise typical 35 ms fall maximum 60 Hz 0 closed to 180 40 10 30 0 28 x 0 28 mm XGA 0 20 x 0 20 mm SXGA 6 5 W XGA 7 0W SXGA brightness can be controlled through keyboard shortcuts Keyboard Number of keys 87 U S and Canada 88 Europe 91 Japan Key travel 2 7 mm 0 3 mm 0 11 inch 0 016 inch Key spacing 19 05 mm 0 3 mm 0 75 inch 0 012 inch Layout QW ERTY AZERT Y Kanji Touch Pad X Y position resolution graphics table mode 240 cpi Size W idth Height 64 88 mm 2 55 inch sensor active area 48 88 mm 1 92 inch rectangle Appendix 119 www dell com support dell co
85. erial number name and address of the customer and details of symptoms and configuration at the time of malfunction including peripherals and software used Otherwise D ell may refuse the guarantee claim U pon diagnosis of a warranted defect D ell will make arrangements and pay for ground freight and insurance to and from Dell s repair replacement center T he end user must ensure that the defective product is available for collection properly packed in original or equally protective packaging together with the details listed above and the return number provided to the end user by D ell Appendix Limitation and Statutory Rights Dell makes no other warranty guarantee or like statement other than as explicitly stated above and this G uarantee isgiven in place of all other guarantees whatsoever to the fullest extent permitted by law In the absence of applicable legislation this Guarantee will be the end user s sole and exclusive remedy against Dell or any of its affiliates and neither Dell nor any of its affiliates shall be liable for loss of profit or contracts or any other indirect or consequential loss arising from negligence breach of contract or howsoever This G uarantee does not impair or affect mandatory statutory rights of the end user against and or any rights resulting from other contracts concluded by the end user with Dell and or any other seller Dell World Trade LP One Dell Way Round Rock T X 78682 USA Dell C omputad
86. eriod during normal business hours Pacific Time excluding holidays Please be prepared to provide 1 your name address and telephone numbers 2 proof of purchase 3 this Intel warranty card 4 a description of the computer system including the brand and model and 5 an explanation of the problem Note The Customer Service Representative may need additional information from you depending on the nature of the problem The replacement processor is warranted under this written warranty and is subject to the same limitations and exclusions for the remainder of the original warranty period or one 1 year whichever is longer WARRANTY LIMITATIONS AND EXCLUSIONS THESE WARRANTIES REPLACE ALL OTHER WARRANTIES EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE INTEL MAKES NO EXPRESS WARRANTIES BEYOND THOSE STATED HERE INTEL DISCLAIMS ALL OTHER WARRANTIES EXPRESS OR IMPLIED INCLUDING WITHOUT LIMITATION IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE SOME LAWS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES SO THIS LIMITATION MAY NOT APPLY TO YOU IF THESE LAWS APPLY THEN ALL EXPRESS AND IMPLIED WARRANTIES ARE LIMITED IN DURATION TO THE LIMITED WARRANTY PERIOD NO WARRANTIES APPLY AFTER THAT PERIOD SOME LAWS DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS SO THIS LIMITATION MAY NOT APPLY TO YOU LIMITATION
87. erring Information to a New Computer TheM icrosoft W indows XP operating system provides a Files and Settings Transfer wizard to move data from the source computer to the new computer You can move data such as E mails Toolbar settings Window sizes e Internet bookmarks You can transfer the data to the new computer over a network or serial connection or you can store it on a removable medium such asa writable CD or floppy disk Setting Up Your Computer To prepare the new computer for the file transfer 1 Click the Start button point to All Programs Accessories System Tools and then click Files and Settings Transfer Wizard W hen the Files and Settings Transfer Wizard welcome screen appears click N ext On the Which computer is this screen click New C omputer and click Next On the D o you have a Windows XP C D screen click will use the wizard from the Windows XP C D and click Next W hen the Now go to your old computer screen appears go to your old or source computer D o not click N ext at this time To copy data from the old computer YN oO Uu A W N e 8 On the old computer insert the W indows XP O perating System CD On the Welcome to M icrosoft Windows XP screen click Perform additional tasks Under What do you want to do click Transfer files and settings On the Files and Settings Transfer Wizard welcome screen click Next On the Which computer is this screen click Old C omputer and cl
88. ervice and Support Employee Purchase Program EPP Customers Financial Services website wwwdellfinancialservices com Financial Services lease loans Financial Services Dell Preferred Accounts D PA Business Customer Service and Technical Support Employee Purchase Program EPP Customers Projectors Technical Support Public government education and healthcare Customer Service and Technical Support Employee Purchase Program EPP Customers Dell Sales Dell Outlet Store D ell refurbished computers Software and Peripherals Sales Spare Parts Sales Extended Service and Warranty Sales Fax D ell Services for the D eaf H ard of H earing or Speech Impaired toll free 1 800 433 9014 toll free 1 800 247 9362 toll free 1 800 624 9896 toll free 1 800 624 9897 toll free 1 877 D ellnet 1 877 335 5638 toll free 1 800 695 8133 toll free 1 877 577 3355 toll free 1 800 283 2210 toll free 1 800 822 8965 toll free 1 800 695 8133 toll free 1 877 459 7298 toll free 1 800 456 3355 toll free 1 800 234 1490 toll free 1 800 289 3355 or toll free 1 800 879 3355 toll free 1 888 798 7561 toll free 1 800 671 3355 toll free 1 800 357 3355 toll free 1 800 247 4618 toll free 1 800 727 8320 toll free 1 877 DELLTTY 1 877 335 5889 U S Virgin Islands General Support 1 877 673 3355 Venezuela General Support 8001 3605 144 Appendix Regulatory Notices Electromagnetic Interference
89. ervice provider ISP your modem is functioning properly If you are sure that your modem is working properly and you still experience problems contact your ISP CHECK THE POWER CABLE CONNECTION Ensurethat the scanner power cable is firmly connected to a working electrical power source and that the scanner is turned on CHECK THE SCANNER CABLE CONNECTION Ensurethat the scanner cable is firmly connected to the computer and to the scanner Solving Problems 89 www dell com support dell com 90 UNLOCK THE SCANNER Ensure that your scanner is unlocked if it has a locking tab or button REINSTALL THE SCANNER DRIVER Seethe scanner documentation for instructions Drive Problems Ei NOTE For information on saving files to a floppy disk see the 7e M e How help file To access the help file see Accessing Help on page 86 If you cannot save a file to a floppy drive ENSURE THAT WINDOWS RECOGNIZES THE DRIVE Click the Start button and click M y C omputer If the drive is not listed perform a full scan with your antivirus software to check for and remove viruses Viruses can sometimes prevent W indows from recognizing the drive Insert a bootable disk and restart the computer Verify that the B light is blinking indicating normal operation ENSURE THAT THE DISK IS NOT WRITE PROTECTED You cannot save data to a write protected disk See the following figure back of floppy disk E a not write protect
90. ets W et on page 93 or If You D rop or Damage Your Computer on page 94 If after following these procedures you confirm that your computer is not operating properly contact D ell see Contacting D ell on page 127 for the appropriate contact information Ergonomic Computing Habits fy CAUTION Improper or prolonged keyboard use may result in injury fy CAUTION Viewing the display or external monitor screen for extended periods of time may result in eye strain For comfort and efficiency observe the ergonomic guidelines in the Tell M e H ow help file when setting up and using your computer To access the help file see Accessing H elp on page 86 This portable computer is not designed for continuous operation as office equipment For extended use in an office it is recommended that you connect an external keyboard When Working Inside Your Computer Before removing or installing memory modules M ini PCI cards or modems perform the following steps in the sequence indicated o NOTICE The only time you should ever access the inside of your computer is when you are installing memory modules a M ini PCI card or a modem e NOTICE Wait 5 seconds after turning off the computer before disconnecting a device or removing a memory module M ini PCI card or modem to help prevent possible damage to the system board 1 Shutdown your computer and turn off any attached devices 2 Disconnect your computer and devices from electrical outl
91. ets to reduce the potential for personal injury or shock Also disconnect any telephone or telecommunication lines from the computer 3 Removethe main battery from the battery bay and if necessary the second battery from the module bay W hen Using Your Computer When Using Your Computer continued 4 Ground yourself by touching any unpainted metal surface on the back of the computer W hile you work periodically touch the unpainted metal surface to dissipate any static electricity that might harm internal components Protecting Against Electrostatic Discharge Static electricity can harm electronic components inside your computer To prevent static damage discharge static electricity from your body before you touch any of your computer s electronic components such as amemory module You can do so by touching any unpainted metal surface on the back of the computer As you continue to work inside the computer periodically touch any unpainted metal surface on the back of the computer to remove any static charge your body may have accumulated You can also take the following steps to prevent damage from electrostatic discharge ESD When unpacking a static sensitive component from its shipping carton do not remove the component from the antistatic packing material until you are ready to install the component Just before unwrapping the antistatic packaging be sure to discharge static electricity from your body When transp
92. he software needed to start the operating system You can control the boot sequence using the Boot Order page of the system setup program T he Boot O rder page displays a general list of the bootable devices that may be installed in your computer including but not limited to the following Diskette Drive Modular bay HDD Internal HDD e CD DVD CD RW drive During the boot routine the computer starts at the top of the list and scans each enabled device for the operating system start up files W hen the computer finds the files it stops searching and starts the operating system To control the boot devices select highlight a device by pressing the or key and then enable or disable the device or change its order in the list To enable or disable a device highlight the item and press Space bar Enabled items appear as white and display a small triangle to their left disabled items appear blue or dimmed without a triangle Toreorder a devicein the list highlight the device and then press or p not case sensitive to move the highlighted device up or down Boot sequence changes take effect as soon as you savethe changes and exit the system setup program Performing a One Time Boot You can set a one time only boot sequence without entering the system setup program You can also use this procedure to boot the D ell Diagnostics on the diagnostics utility partition on your hard drive 1 Shut down the computer 2 Con
93. ials or workmanship If we are not able to repair the product we will replace it with a comparable product that is new or refurbished Appendix W hen you contact us we will issue a Return Material Authorization Number for you to include with your return You must return the products to us in their original or equivalent packaging prepay shipping charges and insure the shipment or accept the risk if the product is lost or damaged in shipment W e will return the repaired or replacement products to you We will pay to ship the repaired or replaced products to you if you use an address in the United States excluding Puerto Rico and U S possessions and territories Otherwise we will ship the product to you freight collect If we determine that the product is not covered under this warranty we will notify you and inform you of service alternatives that are available to you on a fee basis NOTE Before you ship the product s to us make sure to back up the data on the hard drive s and any other storage device s in the product s Remove any confidential proprietary or personal information and removable media such as floppy disks CDs or PC Cards We are not responsible for any of your confidential proprietary or personal information lost or corrupted data or damaged or lost removable media During the remaining years For the remaining period of the limited warranty we will replace any defective part with new or refurbished parts if we
94. ica and the Caribbean Only 2 004 Intel Warranty Statement for Pentium and Celeron Processors Only U S and Canada Only Contents 9 10 Contents Z N CAUTION Safety Instructions Use the following safety guidelines to help ensure your own personal safety and to help protect your computer and working environment from potential damage General Do not attempt to service the computer yourself unless you are a trained service technician Always follow installation instructions closely If you use an extension power cable with your AC adapter ensure that the total ampere rating of the products plugged in to the extension power cable does not exceed the ampere rating of the extension cable Do not push objects into air vents or openings of your computer D oing so can cause fire or electric shock by shorting out interior components Do not store your computer in a low airflow environment such as a carrying case or a closed briefcase while the computer is turned on Restricting airflow can damage the computer or cause a fire Keep your computer away from radiators and heat sources Also do not block cooling vents Avoid placing loose papers underneath your computer do not place your computer in a closed in wall unit or on a bed sofa or rug Place the AC adapter in a ventilated area such as a desk top or on the floor when you use it to run the computer or to charge the battery D o not cover the AC adapter with p
95. ick Next On the Select a transfer method screen click the transfer method you prefer On the What do you want to transfer screen select the items you want to transfer and click Next After the information has been copied the C ompleting the C ollection Phase screen appears Click Finish To transfer data to the new computer 1 2 3 On the Now go to your old computer screen on the new computer click Next On the Where are the files and settings screen select the method you chose for transferring your settings and files and click Next The wizard reads the collected files and settings and applies them to your new computer W hen all of the settings and files have been applied the Finished screen appears Click Finished and restart the new computer Setting Up Your Computer 37 www dell com support dell com 38 Setting Up a Printer AY CAUTION Before performing these procedures read the safety instructions on page 11 NOTICE Complete the operating system setup before you connect a printer to the computer See the documentation that came with the printer for setup information including how to Obtain and install updated drivers Connect the printer to the computer Load paper and install the toner or ink cartridge Contact the printer manufacturer for technical assistance Printer Cable Your printer connects to your computer with either a U SB cable or a parallel cable Your printer
96. ign and manufacturing proc To verify that the new chip will correctly run the software written for Intel Architecture processors a team of Intel engineers is dedicated to compatibility testing In a state of art lab this group runs an extensive set of operating systems applications network tests and stress tests repeatedly to ensure that the processor is compatible with representative software Just as importantly we work with hardware and software companies in the computer industry to ensure that our processors are compatible with their products Additionally a sampling of Intel processors are subjected to a rigorous burn in test whereby the chip is operated at higher than normal temperatures and voltages During this burn in period the processor experiences the equivalent of weeks of normal usage These units are monitored for failures as part of our ongoing quality assurance process As a result today s microprocessors from Intel are among the most reliable components in computers What are Errata Exhaustive product testing can highlight differences between the actual behavior of the microprocessor and its specifications Sometimes the discrepancies are caused by a design defect or error which we call errata Rigorous validation identifies most errata during the development of the processor but we do detect additional errata during the life cycle of a microprocessor When an erratum is identified our engineers work to character
97. ing Off Your C omputer on page 42 3 If the computer is connected to a docking device docked undock it See the documentation that came with your docking device for instructions 4 Remove all installed batteries and disconnect the AC adapter cable and any external devices from the computer Wait 5 seconds before proceeding 5 Ground yourself by touching a metal connector on the back of the computer and continue to do so periodically during this procedure Adding and Replacing Parts 111 www dell com support dell com 6 Turn the computer over Use a small screwdriver to loosen the M 2 5 x 5 mm screw M2 5 x 5 mm screw 7 Turn the computer over so that it is upright NOTICE When the hard drive is not in the computer store it in protective antistatic packaging See Protecting Against Electrostatic Discharge on page 17 8 Pull the hard drive cover out of the computer 9 Remove the new drive from its packaging Save the original packaging for use when storing or shipping the hard drive 112 Adding and Replacing Parts NOTICE Use firm and even pressure to slide the drive into place If you force the hard drive 10 11 12 13 into place using excessive force you may damage the hard drive connector Press the hard drive cover into the bay until it is fully seated in the bay Turn the computer over U se a small screwdriver to tighten the screw Use the O perating System CD to install the operating sy
98. ions 116 conflicts drivers 95 resolving software and hardware incompatibilities 99 copying CDs general information 70 helpful tips 71 instructions 72 crashes 92 D damaged computer testing 94 Dell support policy 126 Device Driver Rollback 96 device latch release description 26 30 system view 26 30 device status lights description 21 display description 20 system view 20 display latch description 22 system view 22 docking device latch description 30 system view 30 drivers definition 95 reinstalling 96 100 troubleshooting 95 drives fixing problems 90 E e mail fixing problems 36 F fan description 31 system view 31 Files and Settings Transfer W izard 36 finding solutions 84 Index 161 floppy drive connecting to the parallel port 27 fixing problems 90 H hard drive description 24 31 preventing damage 112 replacing 111 system view 24 31 hardware drivers 95 H ardware Troubleshooter 99 help file accessing 86 infrared sensor description 24 system view 24 Internet connection about 34 options 34 setting up 34 IR sensor See infrared sensor IRQ conflicts 99 162 Index K keyboard description 22 fixing problems 65 shortcuts 61 system view 22 unexpected characters 65 keyboard status lights description 22 system view 22 keypad numeric 60 L line conditioners 42 M memory adding
99. ions on page 11 For more information about removing the second battery see About the M odule Bay on page 51 AY CAUTION Before performing these procedures turn off the computer disconnect it from the electrical outlet and disconnect the modem from the telephone wall jack Using Batteries and Module Bay Devices 47 www dell com support dell com 48 NOTICE If you choose to replace the battery with the computer in standby mode you have up to 90 seconds to complete the battery replacement before the computer shuts down and loses any unsaved data 1 Ensure that the computer is turned off disconnected from an electrical outlet and disconnected from the telephone wall jack 2 If the computer is connected to a docking device docked undock it See the documentation that came with your docking device for instructions 3 Slide and hold the battery bay latch release on the bottom of the computer and then remove the battery from the bay Installing a Battery AY CAUTION Before performing these procedures read the safety instructions on page 11 Slide the battery into the bay until the latch release clicks For more information about installing the second battery see About the M odule Bay on page 51 Using Batteries and Module Bay Devices Removing and Installing a Reserve Battery fy CAUTION Before performing these procedures read the safety instructions on page 11 1 Removethe battery see page 47
100. is too hot to charge Turn off the computer see Turning Off Your C omputer on page 42 disconnect the computer from the electrical outlet and then let the battery and computer cool to room temperature If the battery status light rapidly flashes orange the battery may be defective C ontact D ell see Contacting D ell on page 127 TEST THE ELECTRICAL OUTLET Ensurethat the electrical outlet is working by testing it with another device such as a lamp CHECK THE AC ADAPTER Checkthe AC adapter cable connections If the AC adapter has a light ensure that the light is on M ake sure that the AC adapter is a Dell AC adapter that is designed to work with your computer CONNECT THE COMPUTER DIRECTLY TO AN ELECTRICAL OUTLET Bypass power protection devices power strips and the extension cable to verify that the computer turns on ELIMINATE POSSIBLE INTERFERENCE Turn off nearby fans fluorescent lights halogen lamps or other appliances ADJUST THE POWER PROPERTIES SeetheTell M eH ow help file or search for the keyword standby in the H elp and Support Center To access help see Accessing H elp on page 86 RESEAT THE MEMORY MODULES If the computer power light turns on but the display remains blank reseat the memory modules see Adding M emory on page 106 About the M odule Bay You can install devices such as a floppy drive CD drive CD RW drive DVD drive CD RW DVD drive DVD RW second battery or secon
101. is unable to repair or replace the particular Pentium or Celeron processor REFUND the then current value of the Pentium or Celeron processor THIS LIMITED WARRANTY AND ANY IMPLIED WARRANTIES THAT MAY EXIST UNDER STATE LAW APPLY ONLY TO THE ORIGINAL PURCHASER OF THE PENTIUM OR CELERON PROCESSOR OR PENTIUM OR CELERON PROCESSOR BASED COMPUTER AND LAST ONLY FOR AS LONG AS SUCH PURCHASER CONTINUES TO OWN THE PROCESSOR Extent of Limited Warranty Intel does not warrant that your Pentium or Celeron processor will be free from design defects or errors known as errata Current characterized errata are available upon request This limited warranty is for purchasers in the United States and Canada only The limited warranty does not cover any costs relating to removal or replacement of any Pentium or Celeron processors that are soldered or otherwise permanently affixed to your system s motherboard This limited warranty does not cover damages due to external causes including accident problems with electrical power usage not in accordance with product instructions misuse neglect alteration repair improper installation or improper testing How to Obtain Warranty Service To obtain warranty service for your Pentium or Celeron processor you may contact your computer system manufacturer in accordance with its instructions or you may contact Intel To request warranty service from Intel you should call Intel at 1 800 628 8686 during the warranty p
102. ise software Appendix Reconditioned or Refurbished D ell Branded H ardware Products and Parts All reconditioned or refurbished D ell branded server and storage products may be returned within thirty days from the invoice date All other reconditioned or refurbished D ell branded hardware products and parts may be returned within fourteen days of the invoice date To return products e mail or call Dell customer service to receive a Credit Return Authorization Number within the return policy period applicable to the product you want to return You must obtain a Credit Return Authorization Number in order to return the product See Contacting D ell or Getting Help in your customer documentation or wwwdell com us en gen contact htm to find the appropriate contact information for obtaining customer assistance You must ship the products to D ell within five days of the date that D ell issuesthe Credit Return Authorization Number You must also return the products to D ell in their original packaging in as new condition along with any media documentation and all other items that were included in the original shipment prepay shipping charges and insure the shipment or accept the risk of loss or damage during shipment Limited Warranty Terms for Canada What is covered by this limited warranty Thislimited warranty covers defects in materials and workmanship in your our end user customer s D ell branded hardware products inclu
103. ize it and find a solution We work with system designers and software developers to ensure that the discrepancy does not affect their products If necessary special software or hardware solutions sometimes known as work arounds are implemented in the system design to prevent computer users from encountering the problem Errata may then be corrected in future revisions of the microprocessor No microprocessor is perfect and Intel recognizes that some consumers want to know about any errata whether or not the errata affect them Intel makes documentation of all characterized Pentium and Celeron processor errata publicly available through our Technical Documentation Service At Intel our goal is to make every computer user satisfied with his or her Pentium or Celeron processor Should you have any questions comments or concerns about your Intel microprocessor please call us at 1 800 628 8686 1997 1998 Intel Corporation All rights reserved Appendix 159 ulo2 ap 3uoddns uio2 9p MMM Appendix 160 Index A air vents description 23 29 system view 23 29 audio connectors description 24 system view 24 B battery charge gauge 46 charging 47 checking the charge 45 description 30 installing 48 low battery warning 46 performance 44 power meter 46 removing 47 storing 50 system view 30 C CD RW drive fixing problems 70 characters unexpected 65 computer crashes 92 specificat
104. king device allows you to more fully integrate your portable computer into a desktop environment For instructions and details on setting up a docking device refer to the documentation that came packaged with the device Power Protection Devices Several devices are available to protect against power fluctuations and failures Surge protectors Line conditioners e Uninterruptible power supplies UPS Surge Protectors Surge protectors and power strips equipped with surge protection help to prevent damage to your computer from voltage spikes that can occur during electrical storms or following power interruptions T he level of protection is usually commensurate with the cost of the surge protector Some surge protector manufacturers include warranty coverage for certain types of damage C arefully read the device warranty when choosing a surge protector A device with a higher joule rating offers more protection C ompare joule ratingsto determine the relative effecti veness of different devices e NOTICE Most surge protectors do not protect against power fluctuations or power interruptions caused by nearby lightning strikes When lightning occurs in your area disconnect the telephone line from the telephone wall jack and disconnect your computer from the electrical outlet M any surge protectors have a telephone jack for modem protection See the surge protector documentation for modem connection instructions Setting Up Your C
105. l H ome and Small Business City Code 02 Technical Support 02 577 826 90 Customer C are 02 696 821 14 Fax 02 696 821 13 Switchboard 02 696 821 12 Corporate Technical Support 02 577 826 90 Customer C are 02 577 825 55 Fax 02 575 035 30 Switchboard 02 577 821 Jamaica General Support dial from within Jamaica only 1 800 682 3639 Appendix 135 Area Codes Local Numbers and Toll Free Numbers Country City International Access Code Country Code City Code Department Name or Service Area Website and E Mail Address Japan Kawasaki Website support jp dell com toll free 0120 198 498 81 44 556 4162 International Access Code 001 Technical Support servers Country Code 81 Technical Support outside of J apan servers www dell com support dell com City Code 44 Technical Support Dimension and Inspiron toll free 0120 198 226 Technical Support outside of Japan Dimension and 81 44 520 1435 Inspiron Technical Support Dell Precision OptiPlex toll free 0120 198 433 and Latitude Technical Support outside of Japan Dell Precision 81 44 556 3894 OptiPlex and Latitude 24 H our Automated O rder Service 044 556 3801 Customer C are 044 556 4240 Business Sales Division up to 400 employees 044 556 1465 Preferred Accounts D ivision Sales over 400 044 556 3433 employees Large C orporate Accounts Sales over 3500 044 556 3430 employees Public Sales government agencies e
106. l Support toll free 0800 582 Country C ode 853 Customer Service Penang M alaysia 604 633 4949 Transaction Sales toll free 0800 581 M alaysia Penang International Access Code 00 Country C ode 60 City Code 4 Technical Support Customer Service Transaction Sales Corporate Sales toll free 1 800 888 298 04 633 4949 toll free 1 800 888 202 toll free 1 800 888 213 Appendix 137 www dell com support dell com Country City International Access Code Country Code City Code Department Name or Service Area Website and E Mail Address Area Codes Local Numbers and Toll Free Numbers M exico International Access C ode 00 Country Code 52 Customer Technical Support Sales Customer Service Main 001 877 384 8979 or 001 877 269 3383 50 81 8800 or 01 800 888 3355 001 877 384 8979 or 001 877 269 3383 50 81 8800 or 01 800 888 3355 M ontserrat General Support toll free 1 866 278 6822 Netherlands Antilles General Support 001 800 882 1519 Netherlands Amsterdam W ebsite support euro dell com International Access Code 00 Country Code 31 E mail Technical Support Enterprise nl server support Q dell com City Code 20 Latitude nl latitude support dell com Inspiron nl inspiron supportQ dell com Dimension nl dimension support Q dell com OptiPlex nl optiplex support Q dell com D ell Precision nl workstation support Q dell com Technical Support
107. ll be limited solely to the dispute or controversy between you and D ell Any award of the arbitrator s shall be final and binding on each of the parties and may be entered as a judgment in any court of competent jurisdiction Information may be obtained and claims may be filed with the NAF at P O Box 50191 Minneapolis MN 55405 May transfer the limited warranty Limited warranties on systems may be transferred if the current owner transfers ownership of the system and records the transfer with us The limited warranty on Dell branded memory may not be transferred You may record your transfer by going to our website Ifyou are an Individual Home Consumer go to wwwdell com us en dhs topics sbtopic 016 ccare htm Ifyou area Home Office Small Medium Large or Global Commercial C ustomer go to wwudell com us en biz topics sbtopic_ccare_nav_016_ccare htm Appendix f you are a Government Education or Healthcare C ustomer or an Individual Home Consumer who purchased through an E mployee Purchase Program go to wwwdell com us en pub topics sbtopic 016 ccare htm If you do not have Internet access please call D ell at 1 800 326 9463 Total Satisfaction Return Policy Canada Only If you are an end user customer who bought new products directly from D ell you may return them to Dell up to 30 days after you receive them for a refund or credit of the product purchase price If you are an end user customer who bought recondition
108. lume bass or treble controls to eliminate distortion REINSTALL THE SOUND AUDIO DRIVER See Reinstalling Drivers and Software on page 103 If you have a problem with external speakers Ei NOTE The volume control in some M P3 players overrides the Windows volume setting If you have been listening to M P3 songs make sure that you did not turn the player volume down or off CHECK THE SPEAKER CABLE CONNECTIONS Seethe setup diagram supplied with the speakers TEST THE ELECTRICAL OUTLET Ensurethat the electrical outlet is working by testing it with another device such as a lamp ENSURE THAT THE SPEAKERS ARE TURNED ON Seethe setup diagram supplied with the speakers ADJUST THE WINDOWS VOLUME CONTROL Double click the speaker icon in the lower right corner of your screen Ensure that the volume is turned up and that the sound is not muted Adjust the volume bass or treble controls to eliminate distortion Using CDs DVDs and Other Multimedia 69 www dell com support dell com 70 TEST THE SPEAKERS Plug the speaker audio cable into the line out connector on the computer Ensure that the headphone volume control is turned up Play a music CD RUN THE SPEAKER SELF TEST Some speaker systems have a self test button on the subwoofer See the speaker documentation for self test instructions ELIMINATE POSSIBLE INTERFERENCE Turn off nearby fans fluorescent lights or halogen lamps to check for interfere
109. m 120 Appendix Battery Type 6 cell smart lithium ion 48 W Hr 4 cell smart lithium ion 32 W Hr Dimensions Depth 77 5 mm 3 05 inches Height 19 1 mm 0 75 inch W idth 123 4 mm 4 86 inches W eight 0 32 kg 0 7 Ib 6 cell battery 0 23 kg 5 Ib 4 cell battery Voltage 11 1 VDC 6 cell battery Charge time with computer off approximate Operating time Life span approximate Temperature range 14 8 VDC 4 cell battery approximately 2 hours approximately 3 to 4 hours 6 cell battery approximately 2 to 3 hours 4 cell battery NOTE Battery operating time can be significantly reduced under certain power intensive conditions S ee page 44 for more information on battery life 300 discharge charge cycles O perating 0 to 35 C 32 to 95 F Storage 20 to 65 C 4 to 149 F AC Adapter Input voltage Input current maximum Input frequency Output current Output power 90 264 VAC 17A 47 63 Hz 3 34 A continuous 65 W 4 62 A continuous 90 W 65 W or 90 W AC Adapter continued Rated output voltage Dimensions Height W idth Length Weight with cables Temperature range 19 5VDC 28 2 mm 1 11 inches 65W 34 2 mm 1 35 inches 90 W 57 9 mm 2 28 inches 65 W 60 8 mm 2 39 inches 90 W 137 2 mm 5 4 inches 65 W 153 4 mm 6 04 inches 90 W 0 34 kg 0 7 Ib 0 50 kg 1 0 Ib Operating 0 to 35
110. n Material Authorization Number for you to include with your return You must return the products to us in their original or equivalent packaging prepay shipping charges and insure the shipment or accept the risk if the product is lost or damaged in shipment W e will return the repaired or replacement products to you W e will pay to ship the repaired or replaced products to you if you use an address in Canada Otherwise we will ship the product to you freight collect If we determine that the problem is not covered under this warranty we will notify you and inform you of service alternatives that are available to you on a fee basis NOTE Before you ship the product s to us make sure to back up the data on the hard drive s and any other storage device s in the product s Remove any confidential proprietary or personal information removable media such as floppy disks CDs or PC Cards We are not responsible for any of your confidential proprietary or personal information lost or corrupted data or damaged or lost removable media During the remaining years following the first year of all limited warranties W e will replace any defective part with new or refurbished parts if we agreethat it needs to be replaced W hen you contact us we will require a valid credit card number at the time you request a replacement part but we will not charge you for the replacement part as long as you return the original part to us within thirty days after
111. nce REINSTALL THE SOUND AUDIO DRIVER See Reinstalling Drivers and Software on page 103 Copying CDs Ei NOTE To burn a CD means to copy or create your own custom CD Ensure that you follow all copyright laws when you create CDs This section applies only to computers that have a CD or DVD recording device Theinformation in this section is based on the Roxio Easy CD C reator Basic documentation that came with your computer See Using Easy CD Creator Basic on page 71 for instructions on how to locate that documentation Ei NOTE The information in this section also applies to using E asy CD Creator Basic with a DVD RW or a DVD R drive To burn CD s you need to use C D burner software Roxio Easy CD Creator Basic is your computer s C D burner software T he software includesthe following project programs that enable you to record specialty CD s for different types of uses e DirectC D allows you to format a blank CD R or CD RW disc so that you can use M icrosoft W indows Explorer to drag and drop data filesto the CD RW drive You can use a DirectC D formatted CD RW disc like another hard drive on your computer because C D RW discs are fully rewritable CD R discs can be used with DirectCD but that media type has overwriting limitations see Using Blank C D R Discs or Blank CD RW Discs on page 71 for recording media differences e MusicCD allows you to burn custom music CDs DataCD allows you to copy a varie
112. ndition software products must be unopened and all of the manuals floppy disk s C D s power cables and other items included with a product must be returned with it One Year End User M anufacturer Guarantee Latin America and the Caribbean Only Guarantee Dell Computer Corporation D ell warrants to the end user in accordance with the following provisions that its branded hardware products purchased by the end user from a Dell company or an authorized D ell distributor in Latin America or the Caribbean will be free from defects in materials workmanship and design affecting normal use for a period of one year from the original purchase date Products for which proper claims are made will at Dell s option be repaired or replaced at D ell s expense D ell owns all parts removed from repaired products D ell uses new and reconditioned parts made by various manufacturers in performing repairs and building replacement products Exclusions This Guarantee does not apply to defects resulting from improper or inadequate installation use or maintenance actions or modifications by unauthorized third parties or the end user accidental or willful damage or normal wear and tear Making a Claim Claims must be made in Latin America or the Caribbean by contactingthe D ell point of sale within the guarantee period The end user must always supply proof of purchase indicating name and address of the seller date of purchase model and s
113. nect the computer to an electrical outlet Appendix 3 Turn onthe computer W hen the DELL logo appears press immediately If you wait too long and the W indows logo appears continue to wait until you see the W indows desktop Then shut down your computer and try again 4 When the boot device list appears highlight the device from which you want to boot The computer boots to the selected device The next time you reboot the computer the normal boot order is restored Changing Printer M odes Set the Parallel M ode option according to the type of printer or device connected to the parallel connector To determinethe correct mode to use see the documentation that came with the device Setting Parallel M ode to D isabled disablesthe parallel port and the port s LPT address freeing its interrupt for another device to use Changing COM Ports Serial Port allows you to map the serial port COM address or disable the serial port and its address freeing its interrupt for another device to use Enabling the Infrared Sensor 1 Enterthe system setup program a Turn on your computer b Press when the DELL logo appears 2 Press until you locate Infrared D ata Port under Basic D evice Configuration 3 Press the down arrow key to highlight Disabled next to Infrared D ata Port 4 Pressthe right arrow key to changethe setting to a COM port Ensurethat the COM port that you select is different from the COM port assigned to the serial conn
114. o UE ER eo ache pad Eas PEU 61 CD or DVD Ttay i uoce icon Hh ee m EC Rf ey Bh we aes 61 DiplayFunctions oos 61 Radios Including Wireless Networking and the Bluetooth Card s zu voce tr eee a 61 PowerManagement 222A 62 Speaker Functions oon 62 Microsoft Windows Logo KeyFunctions 62 Customizing the Touch Pad ole 64 Touch Pad or Mouse Problems 204 64 External Keyboard Problems 64 Unexpected Characters loo les 65 5 Using CDs DVDs and Other M ultimedia Using CDs and DVDs 0 0 0000200 68 Contents 5 6 CD and DVD Problems oaa aaa a a 00 68 If you cannot play a CD or DVD liess 68 If you cannot eject the CD CD RW or DVD drivetray 68 If you hear an unfamiliar scraping or grinding sound 69 If the CD RW drive stops writing 69 Sound and Speaker Problems 2 69 If you have a problem with integrated speakers 69 If you have a problem with external speakers 69 COPYING GDS pobre hue net Al bed ep 3r Ped Bede eee a 70 Using Easy CD Creator Basic 71 Using Blank CD R Discs or Blank CD RW Discs 71 Tel ful psu d mee fes ciue A deat Re ok eese 71 How to Copya CD ue ssa Ree SS 72 Connecting a Television to the Computer 73 S Video Connection loss 74 Composite Video Connection less 76 Enabling the Di
115. of 26 American wire gauge AW G and an FCC compliant RJ 11 modular plug Before you open the memory module M ini PCI card modem cover on the bottom of your computer disconnect all cables from their electrical outlets and disconnect the telephone cable If your computer has both a modem RJ 11 connector and a network RJ 45 connector which look alike make sure you insert the telephone cable into the RJ 11 connector not the RJ 45 connector PC Cards may become very warm during normal operation Use care when removing PC Cards after their continuous operation Before you clean your computer disconnect the computer from the electrical outlet Clean your computer with a soft cloth dampened with water Do not use liquid or aerosol cleaners which may contain flammable substances Power Use only the Dell provided AC adapter approved for use with this computer Use of another AC adapter may cause a fire or explosion Before you connect the computer to an electrical outlet check the AC adapter voltage rating to ensure that the required voltage and frequency match the available power source To remove the computer from all power sources turn the computer off disconnect the AC adapter from the electrical outlet and remove any battery installed in the battery bay or module bay To help prevent electric shock plug the AC adapter and device power cables into properly grounded power sources T hese power cables may be equipped with 3 prong
116. of the hardware and software support provided by D ell CONTACT DELL If you cannot solve your problem using the Dell Support website or e mail service call D ell for technical assistance see Contacting D ell on page 127 See Dell Technical Support Policy U S Only on page 126 for a description of the hardware and software support provided by D ell Solving Problems Drivers What Is a Driver A driver is a program that controls a device such as a printer mouse or keyboard All devices require a driver program A driver acts like a translator between the device and the programs that use the device E ach device has its own set of specialized commands that only its driver recognizes Dell ships your computer to you with required drivers already installed no further installation or configuration is needed NOTICE The Drivers and Utilities CD may contain drivers for operating systems that are not on your computer Ensure that you are installing software appropriate for your operating system M any drivers such as the keyboard driver come with your M icrosoft W indows operating system You may need to install drivers if you Upgrade your operating system e Reinstall your operating system Connect or install a new device Identifying Drivers If you experience a problem with any device identify whether the driver is the source of your problem and if necessary update the driver Click the Start
117. omputer 41 www dell com support dell com 42 NOTICE Not all surge protectors offer network adapter protection Disconnect the network cable from the network wall jack during electrical storms Line Conditioners NOTICE Line conditioners do not protect against power interruptions Line conditioners are designed to maintain AC voltage at a fairly constant level Uninterruptible Power Supplies NOTICE Loss of power while data is being saved to the hard drive may result in data loss or file damage Ei NOTE To ensure maximum battery operating time connect only your computer to a UPS Connect other devices such as a printer to a separate power strip that provides surge protection A UPS protects against power fluctuations and interruptions UPS devices contain a battery that provides temporary power to connected devices when AC power is interrupted The battery charges while AC power is available See the U PS manufacturer documentation for information on battery operating time and to ensurethat the device is approved by Underwriters Laboratories UL Turning Off Your Computer NOTICE To avoid losing data turn off your computer by performing a Microsoft Windows Operating system shutdown as described next rather than by pressing the power button F NOTE As an alternative to turning off your computer you can set your computer to enter standby or hibernate mode For information about these power conservation mo
118. on cards or D ell branded module bay or PC Card accessories In addition any Dell branded monitors keyboards mice speakers microphones for telephonic modems docking stations port replicators networking products and all associated cabling are included Definition of Third Party Software and Peripherals Third party software and peripherals include any peripheral accessory or application software sold by D ell not under the Dell brand printers scanners cameras games and so on Support for all third party software and peripherals is provided by the original manufacturer of the product Contacting Dell To contact D ell electronically you can access the following websites wwwdell com e support dell com technical support premiersupport dell com technical support for educational government healthcare and medium large business customers including Premier Platinum and Gold customers For specific web addresses for your country find the appropriate country section in thetable below NOTE Toll free numbers are for use within the country for which they are listed W hen you need to contact D ell use the electronic addresses telephone numbers and codes provided in the following table If you need assistance in determining which codes to use contact alocal or an international operator Appendix 127 www dell com support dell com Country City International Access Code Country Code City Code
119. ons into a warmer environment or from high temperature conditions into a cooler environment allow the computer to acclimate to room temperature before turning on power W hen you disconnect a cable pull on its connector or on its strain relief loop not on the cable itself As you pull out the connector keep it evenly aligned to avoid bending any connector pins Also before you connect a cable make sure both connectors are correctly oriented and aligned Handle components with care Hold a component such as a memory module by its edges not its pins W hen preparing to remove a memory module from the system board or disconnect a device from the computer turn off the computer disconnect the AC adapter cable remove any battery installed in the battery bay or module bay and then wait 5 seconds before proceeding to help avoid possible damage to the system board When Using Your Computer 15 www dell com support dell com 16 When Using Your Computer continued e Clean the display with a soft clean cloth and water Apply the water to the cloth then stroke the cloth across the display in one direction moving from the top of the display to the bottom Remove moisture from the display quickly and keep the display dry Long term exposure to moisture can damage the display D o not use a commercial window cleaner to clean your display f your computer gets wet or is damaged follow the procedures described in If Your Computer G
120. or some other wireless communication device please disable this device before you board the aircraft and follow all instructions provided by airline personnel with regard to such device Additionally the use of any PED such as a portable computer may be prohibited in aircraft during certain critical phases of flight for example takeoff and landing Some airlines may further define the critical flight phase as any time the aircraft is below 3050 m 10 000 ft Please follow the airline s specific instructions as to when the use of a PED is allowed EMC Instructions Use shielded signal cables to ensure that you maintain the appropriate EM C classification for the intended environment For parallel printers a cable is available from D ell If you prefer you can order a cable from D ell at its worldwide website at www dell com Static electricity can harm electronic components inside your computer To prevent static damage discharge static electricity from your body before you touch any of your computer s electronic components such as a memory module You can do so by touching an unpainted metal surface on the computer s input output panel WARNING Handling the cord on this product or cords associated with accessories sold with this product will expose you to lead a chemical known to the State of California to cause birth defects or other reproductive harm Wash your hands after handling the cord CAUTION Safety Instructions When
121. or the U S the limited warranties and return policy for C anada and the manufacturer guarantee for Latin America and the Caribbean Limited Warranty for the U S What is covered by this limited warranty Thislimited warranty covers defects in materials and workmanship in your our end user customer s D ell branded hardware products including D ell branded peripheral products What is not covered by this limited warranty Thislimited warranty does not cover Software including the operating system and software added to the D ell branded hardware products through our factory integration system third party software or the reloading of software Non Dell branded products and accessories Problemsthat result from External causes such as accident abuse misuse or problems with electrical power Servicing not authorized by us Usage that is not in accordance with product instructions Failureto follow the product instructions or failure to perform preventive maintenance Problems caused by using accessories parts or components not supplied by us Products with missing or altered service tags or serial numbers Productsfor which we have not received payment THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU M AY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE OR JURISDICTION TO JURISDICTION DELL S RESPONSIBILITY FOR MALFUNCITONS AND DEFECTSIN HARDWARE IS LIMITED TO REPAIR AND REPLACEMENT ASSET FORTH IN THI
122. ord music or permanently store data files After creating a CD R disc you cannot write to that disc again without changing your method of recording see the Roxio documentation for more information U se blank CD RW CD ReW ritable discs when you want to write erase rewrite and update your files onto CD s Helpful Tips You must use the Easy CD Creator Basic project programs to copy and record all music and data C Ds You can use W indows Explorer to drag and drop files to a CD R or CD RW disc only after you first use DirectC D to format the disc e You must use CD R discs to burn music CDs that you want to play in regular stereos CD RW discs do not play in most home or car stereos f you want to copy files from the Internet or files from a floppy or Zip drive copy those files to your hard drive first and then burn your CD Your CD RW drive requires a steady stream of data to properly record D irect Internet downloads floppy drives and Zip drives may not be able to provide a steady data stream to your CD RW drive e Music MP3 files can be played only on M P3 players or on computers that have M P3 software installed Using CDs DVDs and Other Multimedia 71 www dell com support dell com 72 Ensure that you set the sampling rate to at least 128 Kbps when you burn M P3 files to aCD Otherwise recording errors may occur Donot burn a blank CD R or CD RW disc to its maximum capacity for example do not copy a 650
123. ores do Brasil Ltda C NPJ No 72 381 189 0001 10 D ell C ommercial do Brasil Ltda C NPJ No 03 405 822 0001 40 Avenida Industrial Belgraf 400 92990 000 Eldorado do Sul RS Brasil Dell C omputer de C hile Ltda Coyancura 2283 Piso 3 Of 302 Providencia Santiago Chile D ell C omputer de C olombia C orporation Carrera 7 3 115 33 Oficina 603 Bogota Colombia Dell C omputer de M exico SA de CV Paseo de la Reforma 2620 11 Piso Col Lomas Altas 11950 M xico D F Appendix 157 support dell com www dell com Intel Warranty Statement for Pentium and Celeron Processors Only U S and Canada Only Intel s Three Year Limited Warranty Limited Warranty Intel warrants that its family of Pentium and Celeron processors if properly used and installed will be free from defects in materials and workmanship and will substantially conform to Intel s publicly available specifications for a period of three 3 years after the date the Pentium or Celeron processor was purchased whether purchased separately or as part of a computer system If the Pentium or Celeron processor which is the subject of this Limited Warranty fails during the warranty period for reasons covered by this Limited Warranty Intel at its option will REPAIR the Pentium or Celeron processor by means of hardware and or software OR REPLACE the Pentium or Celeron processor with another Pentium or Celeron processor OR if Intel
124. orting a sensitive component first place it in an antistatic container or packaging Handle all sensitive components in a static safe area If possible use antistatic floor pads and workbench pads Battery Disposal Your computer uses an lithium ion battery and a reserve battery For instructions about replacing the lithium ion battery in your computer refer to U sing a Battery on page 44 The reserve battery is a long life battery and it is very possible that you will never need to replace it However should you need to replace it the procedure must be performed by an authorized service technician Do not dispose of the battery along with household waste C ontact your local waste disposal agency for the address of the nearest battery deposit site When Using Your Computer 17 www dell com support dell com 18 When Using Your Computer SECTION 1 A Tour of Your Computer Front View Left Side View Right Side View Back View Bottom View www dell com support dell com 20 Front View display keyboard status lights power button device status lights keyboard touch pad buttons touch pad eae speaker display latch DISPLAY For more information about your display see the Tell M e How help file To access the help file see Accessing H elp on page 86 POWER BUTTON Press the power button to turn on the computer or exit a power management mode For more information about
125. ow help file accessing 86 touch pad customizing 64 description 22 system view 22 touch pad buttons description 22 system view 22 troubleshooting about 84 cannot save to floppy disk 90 CD RW drive stops writing 70 conflicts 99 troubleshooting continued D evice D river Rollback 96 drivers 95 dropped or damaged computer 94 e mail problems 36 external keyboard problems 65 Hardware Troubleshooter 99 network problems 81 PC Card problems 91 power problems 50 program crash 92 program stopped responding 92 scanner problems 89 System Restore 98 unexpected characters 65 wet computer 93 turning off your computer 42 U unterruptible power supplies See UPS UPS 42 U SB connector description 27 System view 27 V video connector description 28 system view 28 Index 163 W warranty 147 wet computer 93 W indows XP Device Driver Rollback 96 Hardware Troubleshooter 99 help 86 System Restore 98 164 Index DELL INFORMATION DEVELOPMENT Printing Specifications ENGLISH Completed by Information Development LOCALIZATION Heavily outlined boxes completed by Agency MILESTONE NAME Benz Lite Owner s Manual Agency PATH SASYSTEMS Daytona BenzLite Benzlite owners A00 En LANGUAGES English PART and REVISION 3Y647 A00 NUMBER SPEC SHEET Gloria Salinas PREPARED BY DATE SPEC SHEET 02 14 03 COMPLETED CONT
126. plugs to provide an earth grounding connection D o not use adapter plugs or remove the grounding prong from the power cable plug If you use a power extension cable usethe appropriate type 2 prong or 3 prong to mate with the AC adapter power cable CAUTION Safety Instructions AN CAUTI ON Safety Instructions continued Besurethat nothing rests on your AC adapter s power cable and that the cable is not located where it can be tripped over or stepped on f you are using a multiple outlet power strip use caution when plugging the AC adapter s power cable into the power strip Some power strips may allow you to insert the plug incorrectly Incorrect insertion of the power plug could result in permanent damage to your computer as well as risk of electric shock and or fire Ensure that the ground prong of the power plug isinserted into the mating ground contact of the power strip Battery UseonlyDell battery modules that are approved for use with this computer Use of other types may increase the risk of fire or explosion Donot carry a battery pack in your pocket purse or other container where metal objects such as car keys or paper clips could short circuit the battery terminals The resulting excessive current flow can cause extremely high temperatures and may result in damage to the battery pack or cause fire or burns The battery poses a burn hazard if you handle it improperly D o not disassemble it Handle a damag
127. porate Accounts Technical Support Customer Experience Home and Small Business Preferred Accounts Division Large Corporate Accounts GCP Large C orporate Accounts Key Accounts Large C orporate Accounts North Large C orporate Accounts North Government and Education Large Corporate Accounts E ast Large Corporate Accounts East Government and Education Large Corporate Accounts Queue Team Large Corporate Accounts South Large Corporate Accounts W est Large Corporate Accounts Spare Parts 818 1350 toll free 800 858 2437 toll free 800 858 2333 toll free 800 858 2060 toll free 800 858 2222 toll free 800 858 2062 toll free 800 858 2055 toll free 800 858 2628 toll free 800 858 2999 toll free 800 858 2955 toll free 800 858 2020 toll free 800 858 2669 toll free 800 858 2572 toll free 800 858 2355 toll free 800 858 2811 toll free 800 858 2621 Colombia General Support 980 9 15 3978 Costa Rica General Support 0800 012 0435 Czech Republic Prague International Access Code 00 Country Code 420 City Code 2 W ebsite support euro dell com E mail czech delli dell com Technical Support Customer C are Fax TechFax Switchboard 02 22 83 27 27 02 22 83 27 11 02 22 83 27 14 02 22 83 27 28 02 22 83 27 11 Appendix 131 www dell com support dell com Country City International Access Code Country Code City Code Department Name or Service Area Website and E M
128. power required by the computer You can connect the AC adapter with your computer turned either on or off fy CAUTION The AC adapter works with electrical outlets worldwide However power connectors and power strips vary among countries Using an incompatible cable or improperly connecting the cable to the power strip or electrical outlet may cause fire or equipment damage NOTICE When you disconnect the AC adapter cable from the computer grasp the connector not the cable itself and pull firmly but gently to avoid damaging the cable AIR VENTS Thecomputer uses an internal fan to create airflow through the vents which prevents the computer from overheating Fog NOTE The computer turns on the fan when the computer gets hot Fan noise is normal and does not indicate a problem with the fan or the computer AY CAUTION Do not block push objects into or allow dust to accumulate in the air vents Do not store your computer in a low airflow environment such as a closed briefcase while it is running Restricting the airflow can damage the computer or cause a fire A Tour of Your Computer 29 www dell com support dell com 30 Bottom View battery bay latch release memory module cover battery charge gauge battery hard drive Mini PCI card cover fan docking device slot MEMORY MODULE COVER Coversthe compartment that contains the memory module s See Adding M emory on page 106 BATTERY BAY LATCH RELEAS
129. rd memory M aximum memory 128MB 2GB Ports and Connectors Serial Parallel Video Audio USB Infrared sensor S video T V out 9 pin connector 16550C compatible 16 byte buffer connector 25 hole connector unidirectional bidirectional or ECP 15 hole connector microphone miniconnector stereo headphones speakers miniconnector two 4 pin USB 2 0 compliant connectors sensor compatible with IrDA Standard 1 1 Fast IR and IrDA Standard 1 0 Slow IR 7 pin mini DIN connector optional S video to composite video adapter cable Mini PCI TypelllA Mini PCI card slot M odem RJ 11 port Network adapter RJ 45 port Communications M odem Type v 92 56K MDC Controller softmodem Interface internal AC 97 bus N etwork adapter 10 100 Ethernet LAN on system board W ireless optional internal M ini PCI Wi Fi 802 11b 802 11b g or 802 11a b g wireless support Bluetooth card optional available only at time of computer purchase Appendix 117 www dell com support dell com 118 Appendix Video Video type Video controller Video memory LCD interface Intel UMA integrated Intel 855GM integrated chip set 32 MB if lt 256 64 MB if gt or 256 LVDS TV support NTSC or PAL in S video and composite modes Audio Audio type compatible with Soundblaster and Audio controller Stereo conversion Interfaces Internal External Speaker Internal speak
130. right click the 5 icon in the taskbar and click Help Using Batteries and Module Bay Devices 45 www dell com support dell com 46 Microsoft Windows Power M eter The W indows power meter indicates the remaining battery charge To check the power meter double click the d icon on the taskbar For more information on the Power M eter tab seethe Tell M e How help file To access the help file see Accessing H elp on page 86 If the computer is connected to an electrical outlet a o icon appears Charge Gauge Press the status button on the battery charge gauge to illuminate the charge level lights Each light represents approximately 20 percent of the total battery charge For example if the battery has 80 percent of its charge remaining four of the lights are on If no lights appear the battery has no charge Low Battery Warning NOTICE To avoid losing or corrupting data save your work immediately after a low battery warning Then connect the computer to an electrical outlet or install a second battery in the module bay If the battery runs completely out of power hibernate mode begins automatically Using Batteries and Module Bay Devices A low battery warning occurs when the battery charge is approximately 90 percent depleted The computer beeps once indicating that minimal battery operating time remains D uring that time the speaker beeps periodically If two batteries are installed the low battery warning mean
131. rn your computer to the operating state that existed before you installed the new driver o YN O uU A W N rn Using the Drivers and Utilities CD If using D evice Driver Rollback or System Restore see U sing System Restore on page 98 does not resolve the problem then reinstall the driver from the D rivers and Utilities CD 1 Saveand close any open files and exit any open programs 2 Insert the Drivers and Utilities CD In most cases the C D starts running automatically If it does not start Windows Explorer click your CD drive directory to display the CD contents and then double click the autocd exe file The first time that you run the CD it might prompt you to install setup files Click OK and follow the instructions on the screen to continue 3 From the Language drop down menu in the toolbar select your preferred language for the driver or utility if available A welcome screen appears Solving Problems Click Next TheCD automatically scans your hardware to detect drivers and utilities used by your computer After the CD completes the hardware scan you can also detect other drivers and utilities Under Search C riteria select the appropriate categories from the System M odel O perating System and Topic drop down menus A link or links appear s for the specific drivers and utilities used by your computer Click the link of a specific driver or utility to display information about the driver or utility that you
132. rnational Access Code 011 E mail pl_support dell com Country C ode 48 Customer Service Phone 57 95 700 City Code 22 Customer Care 5795 999 Sales 57 95 999 Customer Service Fax 57 95 806 Reception D esk Fax 57 95 998 Switchboard 57 95 999 Appendix 139 www dell com support dell com Country City International Access Code Country Code City Code Department Name or Service Area Website and E Mail Address Area Codes Local Numbers and Toll Free Numbers Portugal E mail support euro dell com es es emaildell International Access Code 00 Technical Support 800 834 077 Country C ode 35 Customer C are 800 300 415 or 800 834 075 Sales 800 300 410 or 800 300 411 or 800 300 412 or 121 422 07 10 Fax 121 424 01 12 Puerto Rico General Support 1 800 805 7545 St Kitts and Nevis General Support toll free 1 877 441 4731 St Lucia General Support 1 800 882 1521 St Vincent and the G renadines General Support toll free 1 877 270 4609 Singapore Singapore International Access Code 005 Country C ode 65 Technical Support Customer Service Penang M alaysia Transaction Sales Corporate Sales toll free 800 6011 051 604 633 4949 toll free 800 6011 054 toll free 800 6011 053 South Africa Johannesburg International Access C ode W ebsite support euro dell com E mail dell za support dell com 09 091 Technical Support 011 709 7710 Country C ode 27 Customer C ar
133. s that the combined charge of both batteries is approximately 90 percent depleted The computer enters hibernate mode when the battery charge is at a critically low level For more information on low battery alarms see the Tell M eH ow help file To access the help file see Accessing H elp on page 86 Charging the Battery Ei NOTE The AC adapter charges a completely discharged battery in approximately 1 hour with the computer turned off Charge time is longer with the computer turned on You can leave the battery in the computer as long as you like The battery internal circuitry prevents the battery from overcharging W hen you connect the computer to an electrical outlet or install a battery while the computer is connected to an electrical outlet the computer checks the battery charge and temperature If necessary the AC adapter then charges the battery and maintains the battery charge If the battery is hot from being used in your computer or being in a hot environment the battery may not charge when you connect the computer to an electrical outlet Disconnect the computer from the electrical outlet and allow the computer and the battery to cool to room temperature T hen connect the computer to an electrical outlet to continue charging the battery For more information on resolving problems with a battery see Power Problems on page 50 Removing a Battery fy CAUTION Before performing these procedures read the safety instruct
134. sed by a customer All parts and systems are inspected and tested for quality Replacement parts and systems are covered for the remaining period of the limited warranty for the product you bought D ell owns all parts removed from repaired products What do I do if am not satisfied W e pride ourselves on our great customer service If you are not satisfied with the service you receive under this limited warranty please let us know W e have found that the best way to resolve issues regarding our limited warranty isto work together If after those discussions you are still not satisfied we believe arbitration is the most expeditious way to resolve your concerns Therefore ANY CLAIM DISPUTE OR CONTROVERSY WHETHER IN CONTRACT TORT OR OTHERWISE WHETHER PREEXISTING PRESENT OR FUTURE AND INCLUDING STATUTORY COMMON LAW INTENTIONAL TORT AND EQUITABLE CLAIM S AGAINST DELL arising from or relating to this limited warranty its interpretation or the breach termination or validity thereof the relationships which result from this limited warranty including to the full extent permitted by applicable law relationships with third parties Dell s advertising or any related purchase SH ALL BE RESOLVED EXCLUSIVELY AND FINALLY BY BINDING ARBITRATION ADMINISTERED BY THE NATIONAL ARBITRATION FORUM NAF under its Code of Procedure then in effect available via the Internet at wwwarb forum com or via telephone at 1 800 474 2371 T he arbitration wi
135. splay Settings for a Television 78 6 Setting Up a Home and Office Network Connecting toa Network Adapter sess 80 Network Setup Wizard oss 81 Network Problems 0 000000 000 81 7 Solving Problems Finding Solutionis s ies eda pa eee Ale 84 Accessing Help en 86 Error Messages cq RR UR ebur BE RS 86 Contents Video and Display Problems lies 87 Ifthedisplayisblank 2 oos 87 If the display is difficult to read lies 88 If only part of the display is readable iss 89 Scanner Problems 222 enn 89 Drive Problems 5 oo oem deco Rok x E 90 If you cannot save a file to a floppy drive 90 If you have problems with a hard drive 91 PCCard Problems a u cerig p baeu noa a pan 91 General Program Problems 92 A program crashes s 92 A program stops responding aaa 92 Error messages appear ooa aa 92 If Your Computer Gets Wet aa aaa aa 0004 93 If You Drop or Damage Your Computer 002 94 Resolving Other Technical Problems 94 DEVERS E s xis ter co iC rap a eG TREE ed UE E NORIS 95 What lsa Driver couie 1o von ee ee ba A 95 Identifying Drivers os 95 Reinstalling Drivers and Utilities 2 llis 96 Manually Reinstalling Drivers for WindowsXP 97 Using System Restore 0 0 0 0 0000020 eee 98 CreatingaRestorePoint 4 98 Restoring
136. stem for your computer see Reinstalling M icrosoft Windows XP on page 100 Use the Drivers and Utilities CD to install the drivers and utilities for your computer see D rivers on page 95 Adding and Replacing Parts 113 www dell com support dell com 114 Adding and Replacing Parts SECTION 9 Appendix Specifications Standard Settings Dell Technical Support Policy U S Only Contacting Dell Regulatory Notices Limited Warranties and Return Policy www dell com support dell com 116 Specifications Microprocessor M icroprocessor type L1cache L2 cache External bus frequency Intel Pentium M processor 64 KB internal 32 KB instruction and 32 KB write back data 1MB 400 M Hz source synchronous processor system bus System Information Data bus width 64 bits DRAM bus width 64 bits Microprocessor address bus width 32 bits Flash EPROM 1MB PCI bus 32 bits PC Card CardBus controller PC Card connector Cards supported PC Card connector size D ata width maximum 0Z6912 CardBus controller supports one Type or Type ll card 3 3 V and 5V 68 pins PCMCIA 16 bits CardBus 32 bits M emory M inimum requirement M emory module connector M emory module capacities M emory type Appendix 266 MHz two user accessible DDR SDRAM connectors 128 MB 256 MB and 512 MB 3 3N DDR SDRAM Memory continued Standa
137. structions on the screen to complete the setup If you do not have an M SN E xplorer or AOL icon on your desktop or if you want to set up an Internet connection with a different ISP 1 Saveand close any open files and exit any open programs 2 Clickthe Start button and click Internet E xplorer TheNew C onnection Wizard appears 3 Click Connect to the Internet 4 Inthe next window click the appropriate option e f you do not have an ISP and want to select one click C hoose from a list of Internet service providers ISPs Setting Up Your Computer f you have already obtained setup information from your ISP but you did not receive a setup CD click Set up my connection manually e If you haveaCD click Usethe C D I got from an ISP 5 Click Next If you selected Set up my connection manually continue to step 6 Otherwise follow the instructions on the screen to complete the setup NOTE If you do not know which type of connection to select contact your ISP 6 Click the appropriate option under H ow do you want to connect to the I nternet and then click N ext 7 Usethe setup information provided by your ISP to complete the setup If you cannot connect to the Internet but have successfully connected in the past the ISP might have a service outage Contact your ISP to check the service status or try connecting again later Modem and Internet Connection Problems NOTICE Connect the modem to an analog telephone
138. the Computer to an Earlier Operating State 98 Undoing the Last System Restore 99 Resolving Software and Hardware Incompatibilities 99 Contents 7 8 Reinstalling Microsoft Windows XP 100 Before You Reinstall 0 000000 4 100 Reinstalling Windows XP ole 101 Reinstalling Drivers and Software ls 103 8 Adding and Replacing Parts Adding Memory es 106 Adding a Mini PCI Card oos 108 Replacing the Hard Drive aa 111 9 Appendix Specifications na Lue c lou we a a SE a ar 116 Standard Settings 0 en 122 Viewing the System Setup Screens 123 System Setup Screens ee 123 Commonly Used Options ss 124 Dell Technical Support Policy U S Only iss 126 Definition of Dell Installed Software and Peripherals 127 Definition of Third Party Software and Peripherals 127 Contacting Dell o s s ec s wd m sesa os 127 Regulatory Notices oen 145 NOM Information M exico Only sess 146 Limited Warranties and Return Policy 0 147 Limited WarrantyfortheU S lll 147 Total Satisfaction Return Policy U S Only 150 Limited Warranty Terms for Canada 151 Total Satisfaction Return Policy Canada Only 2 155 Dell Software and Peripherals Canada Only 155 Contents One Year End User M anufacturer Guarantee Latin Amer
139. to install memory modules in two connectors install a memory module in the connector labeled SLOT 1 before you install a module in the other connector 7 Ground yourself and install the new memory module a Align the notch in the module with the slot in the center of the connector b Slide the edge of the module firmly into the connector and rotate the module down until you feel a click If you do not feel the click remove the module and reinstall it 8 Replacethe cover and screw NOTICE If the memory module cover is difficult to close remove the module and reinstall it Forcing the cover to close may damage your computer Adding and Replacing Parts 107 www dell com support dell com 108 9 Insert the battery into the battery bay or connect the AC adapter to your computer and an electrical outlet 10 Turn on the computer Asthe computer boots it detects the additional memory and automatically updates the system configuration information Fog NOTE If the memory module is not installed properly the computer does not boot No error message indicates this failure Adding a Mini PCI Card If you ordered a M ini PCI card at the same time that you ordered your computer D ell has already installed the card for you Ei NOTE Handle components and cards by their edges and avoid touching pins and contacts AY CAUTION Before working inside your computer read the safety instructions on page 16 1 Ensure that the
140. tructions Booting From the Operating System CD 1 Save and close any open files and exit any open programs 2 Insert the O perating System CD If any program starts automatically exit the program before proceeding 3 Shut down the computer through the Start menu see Turning Off Your Computer on page 42 and restart the computer 4 Press immediately after the DELL logo appears If the operating system logo appears wait until you see the W indows desktop and then shut down the computer and try again Press the arrow keys to select CD ROM and then press e 9e 5 WhenthePress any key to boot from CD message appears press any key Windows XP Setup 1 Whenthe Windows XP Setup screen appears press to select To set up Windows now 2 Readtheinformation on the M icrosoft Windows Licensing Agreement screen and press to accept the license agreement Solving Problems 101 www dell com support dell com 102 10 11 12 If your computer already has W indows XP installed and you want to recover your current W indows XP data type r to select the repair option and then remove the C D from the drive If you want to install a new copy of W indows XP press to select that option Press to select the highlighted partition recommended and then follow the instructions on the screen NOTE The time required to complete the setup depends on the size of the hard drive and the speed of your computer The Windows XP Se
141. tup screen appears and the operating system begins to copy files and install the devices The computer automatically restarts multiple times NOTICE Do not press any key when the following message appears Press any key to boot from the CD W hen the Regional and Language O ptions screen appears select the settings for your location and then click Next Enter your name and organization optional in the Personalize Your Software screen and click Next If you are reinstalling Windows XP H omeEdition at the What s your computer s name window enter a name for your computer or accept the name provided and click Next If you are reinstalling Windows XP Professional at the Computer Name and Administrator Password window enter a name for your computer or accept the one provided and a password and then click Next If the M odem D ialing Information screen appears enter the requested information and click Next Enter the date time and time zone in the Date and Time Settings window and click Next If the Networking Settings screen appears click Typical and click N ext If you are reinstalling W indows XP Professional and you are prompted to provide further information regarding your network configuration enter your selections If you are unsure of your settings accept the default selections W indows XP installs the operating system components and configures the computer The computer automatically restarts Solving Probl
142. ty coverage Solving Problems www dell com support dell com 94 If the computer does not start or if you cannot identify the damaged components contact D ell see Contacting D ell on page 127 If You Drop or Damage Your Computer 1 Save and close any open files exit any open programs and shut down the computer see Turning Off Your C omputer on page 42 Disconnect the AC adapter from the computer and from the electrical outlet Turn off any attached external devices and disconnect them from their power sources and then from the computer Remove and reinstall the battery Turn on the computer NOTE See Limited Warranties and Return Policy on page 105 for information on your warranty coverage If the computer does not start or if you cannot identify the damaged components contact D ell see Contacting D ell on page 127 Resolving Other Technical Problems GO TO THE DELL SUPPORT WEBSITE Goto support dell com for help with general usage installation and troubleshooting questions See D ell Technical Support Policy U S Only on page 126 for a description of the hardware and software support provided by D ell E MAIL DELL Goto support dell com and then click E M ail Dell in the Communicate list Send an e mail message to D ell about your problem you can expect to receive an e mail message from D ell within hours See D ell Technical Support Policy U S Only on page 126 for a description
143. ty of your documents such as spreadsheet or accounting files to a C D for permanent storage Ei NOTE Some music and game CDs are copy protected If you have a CD that cannot be copied you must use the original CD for everyday use Using CDs DVDs and Other Multimedia e Disc Copier allows you to make a backup copy of almost any type of CD This program allows you to make a copy of aC D for everyday use so that you can archive and save the original copy Disc Copier is titled CD Copier in some versions of Roxio CD Creator Basic All four project programs are available on the Easy CD Creator Basic Select a Project menu screen To view the Select a Project menu screen click the Start button point to All Programs Roxio E asy C D C reator and then click Project Selector Using Easy CD Creator Basic Seethe Easy CD Creator Basic documentation for instructions on how to use the program information about different recording techniques and CD media limitations T he Easy CD Creator Basic documentation is located in the H elp and Support Center see Accessing Help on page 86 The documentation is also provided on the R oxio reinstallation CD which is included with your computer Each Easy CD Creator Basic project program also has thorough online help files Using Blank CD R Discs or Blank CD RW Discs Your CD RW drive writes to two different types of recording media CD R and CD RW discs Use blank CD R CD Recordable disks to rec
144. uter warranty AY CAUTION Before working inside your Dell computer read the safety instructions on page 16 1 Save and close any open files exit any open programs and shut down the computer see Turning Off Your C omputer on page 42 2 If the computer is connected to a docking device docked undock it See the documentation that came with your docking device for instructions 3 Remove all installed batteries and disconnect the AC adapter cable and any external devices from the computer Wait 5 seconds before proceeding 4 Ground yourself by touching a metal connector on the back of the computer and continue to do so periodically during this procedure NOTICE While you work periodically touch unpainted metal on the computer to dissipate static electricity that might harm internal components 5 Turn the computer over remove the screw from the memory module cover and lift the cover Adding and Replacing Parts NOTICE To prevent damage to the memory module connector do not use tools to spread the inner metal tabs that secure the memory module 6 If you are replacing a memory module remove the existing module NOTICE Handle memory modules by their edges and do not touch the components on a module a Use your fingertips to carefully spread apart the securing clips on each end of the memory module connector until the module pops up b Remove the module from the connector NOTICE If you need
145. vailable audio cable W hen you complete the cable connection see Enabling the Display Settings for a Television on page 78 to ensurethat the computer recognizes and works properly with the television Using CDs DVDs and Other Multimedia 73 www dell com support dell com S Video Connection Before you begin ensure that you have the following cables S video cable audio cable 1 Shut down the computer and the television and or audio device you want to connect 2 Plugone end of the S video cable into the S video connector on the computer 74 Using CDs DVDs and Other Multimedia 3 Plug the other end of the S video cable into your television 4 Plug the single connector end of the audio cable into the headphone connector on your computer 5 Plug the two RCA connectors on the other end of the audio cable into the audio input connectors on your television or audio device 6 Turn on the television turn on any audio device you connected and then turn on the computer 7 See Enabling the Display Settings for a Television on page 78 to ensure that the computer recognizes and works properly with the television Using CDs DVDs and Other Multimedia 75 www dell com support dell com Composite Video Connection To connect the computer to a television that has a composite video input only Dell provides a composite T V out adapter cable Before you begin ensure that you have the following c
146. vice in the module bay you can install the device screw Fog NOTE You do not need to install the device screw unless you want to secure the module inside the computer for security purposes Using Batteries and Module Bay Devices If the Device Screw Is Not Installed NOTICE To prevent damage to devices place them in a safe dry place when they are not installed in the computer Avoid pressing down on them or placing heavy objects on top of them 1 Press the device latch release so that the latch release pops out device latch release 2 Pull the device by the latch release to remove the device from the module bay Using Batteries and Module Bay Devices 53 www dell com support dell com 54 3 Insert the new device into the bay push the device until you feel a click and push the device latch release in so that it is flush with the computer If the Device Screw Is Installed 1 Save and close any open files exit any open programs and then shut down the computer 2 If the computer is connected to a docking device docked undock it See the documentation that came with your docking device for instructions NOTICE To prevent damage to devices place them in a safe dry place when they are not installed in the computer Avoid pressing down on them or placing heavy objects on top of them 3 Close the display and turn the computer over 4 Usea l1 Phillips screwdriver to remove the device screw from the bottom
147. wall jack only Connecting the modem to a digital telephone network damages the modem NOTICE Modem and network connectors look similar Do not plug a telephone line into the network connector Ei NOTE If you can connect to your Internet service provider ISP your modem is functioning properly If you are sure that your modem is working properly and you still experience problems contact your ISP CHECK THE TELEPHONE WALL JACK Disconnect thetelephone line from the modem and connect it to a telephone Listen for a dial tone Ensure that you have touchtone telephone service Try connecting the modem to a different telephone wall jack Slow connection speeds can be caused by telephone noise as well as by telephone line or network conditions C ontact your telephone company or network administrator for more information CONNECT THE MODEM DIRECTLY TO THE TELEPHONE WALL JACK If you have other telephone devices sharing the line such as an answering machine fax machine surge protector or line splitter then bypass them and use the telephone line to connect the modem directly to the telephone wall jack CHECK THE CONNECTION Verify that the telephone line is connected to the modem CHECK THE TELEPHONE LINE Tryusing adifferent telephone line If you are usinga line that is 3 m 10 ft or more in length try a shorter one Setting Up Your Computer 35 www dell com support dell com 36 IRREGULAR DIAL TONE Ifyou h
148. want to install Click the Install button if present to begin installing the driver or utility At the welcome screen follow the screen prompts to complete the installation If no Install button is present automatic installation is not an option For installation instructions either see the appropriate instructions in the following subsections or click E xtract follow the extracting instructions and read the readme file If instructed to navigate to the driver files click the CD directory on the driver information window to display the files associated with that driver Manually Reinstalling Drivers for Windows XP Ei NOTE If you are reinstalling an infrared sensor driver you must first enable the infrared sensor Ui FP W N Oo o N O in the system setup program see S ystem Setup Screens on page 123 before continuing with the driver installation After extracting the driver files to your hard drive as described in the previous section click the Start button point to Settings and click C ontrol Panel Click the Start button and right click M y C omputer Click Properties Click the H ardware tab and click D evice M anager D ouble click the type of device for which you are installing the driver for example M odems or Infrared devices Double click the name of the device for which you are installing the driver Click the D river tab and click U pdate D river Click Install from a list or specific location Advanced
149. work surface is flat and clean to prevent scratching the computer cover 2 Save and close any open files exit any open programs and shut down the computer see Turning Off Your C omputer on page 42 3 If the computer is connected to a docking device docked undock it See the documentation that came with your docking device for instructions 4 Remove all installed batteries and disconnect the AC adapter cable and any external devices from the computer Wait 5 seconds before proceeding 5 Ground yourself by touching a metal connector on the back of the computer and continue to do so periodically during this procedure Adding and Replacing Parts 6 Turn the computer over and remove the screw from the Mini PCI card cover 7 Place your finger under the cover at the indentation and lift and slide the cover open Adding and Replacing Parts 109 www dell com support dell com 8 IfaMini PCI card is not already installed go to step 9 If you are replacing a Mini PCI card remove the existing card a Disconnect the Mini PCI card from any attached cables b Release the Mini PCI card by spreading the metal securing tabs until the card pops up slightly c LifttheMini PCI card out of its connector 9 Align thenew M ini PCI card with the connector at a 45 degree angle and pressthe Mini PCI card into the connector 10 Connectthe antenna cables from the M ini PCI card to the antenna connectors on the computer NOT
150. y Code City Code Department Name or Service Area Website and E Mail Address Area Codes Local Numbers and Toll Free Numbers Canada North York O ntario Automated O rder Status System International Access Code 011 AutoTech automated technical support TechFax Customer C are home small business Customer C are med large business government Technical Support home small business Technical Support med large bus government Sales direct sales from outside Toronto Sales direct sales from within Toronto Sales federal government education and medical toll free 1 800 433 9014 toll free 1 800 247 9362 toll free 1 800 950 1329 toll free 1 800 847 4096 toll free 1 800 326 9463 toll free 1 800 847 4096 toll free 1 800 847 4096 toll free 1 800 387 5752 416 758 2200 toll free 1 800 567 7542 C ayman Islands General Support 1 800 805 7541 Chile Santiago Country C ode 56 City Code 2 Sales C ustomer Support and Technical Support toll free 1230 020 4823 130 Appendix Country City International Access Code Country Code City Code Department Name or Service Area Website and E Mail Address Area Codes Local Numbers and Toll Free Numbers China Xiamen Country Code 86 City Code 592 Tech Support website support ap dell com china Tech Support E mail cn_support dell com Tech Support Fax Home and Small Business Technical Support Cor

Dell 500m Laptop User Manual

Contents

Download Pdf Manuals

Related Search

Related Contents