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Dell 0G475 Personal Computer User Manual
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1. SIA Express 10 20 oo gt BATE Test Express Test Extended Test Custom Test al Symptom ZHP 38 1JB9 A UTE WA gt ae RHR LY Pee A E E Tree HEWES o 2 MAR CEA EEE gt RITA BER A AG A ER HR EJ RAS aC PIERR d IB ATI santai AR ae ae LEJARERJETT WU RASTA SEE Sere G BL Dell H 3 Custom Test Symptom Tree 882831 Tifl gt GTZ Results Errors Help 44
2. User s Guides Dell support dell com Dell Knowledge Base Customer Forum Dell Upgrades Customer Care Downloads Reference 2 NLM AE Dell Premier Support Dell
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9. CD ResourceCD CD Setup and Quick Reference Guide 55 www dell com support ap dell com Microsoft Windows Service Tag XXXXX WWW DELL COM Express Service Code XX XXX XX OEM Nave Here THAT TN TTT e nm AE EBA UD A 1 PORE fiz ASAE BT PTL CD CD Jes Baba pinu pie Za z Dell Imstalle Microsoft Installation Guide Windows XP Setup Guide 56
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14. Beth WT SR EES a HA fi A E SS as IE EB o 1 1 3 gt aR ASH KW LATA E Amt PRS ARIAT TRH BEEP EI 4 NVRAM ul Et KIVA bl EEIE rH ikay IB Dell Precision Workstations BA 2 WE AAS OLY AY DELL www dell com support ap dell com KROJA UI o T THNS T BG F t HRS Bason St UE Zo st P Sec AS FAAS SHEA AA CE oE RA HAS Ag stay ola st SxS Bx St QE Bey Src A FA SUE AMS AS AZ AJ EE ADS S247 USS LUAS AELH AS ASA GSE AA SH Rol HAS 2001 2002 Dell Computer Corporation ZH AL Dell Computer Corporationel AH Sel gio of st Hore TT ct SH SHE AS AHAS eft ri c 4a AY AO AASEl APE Dell DELL 2 Dell Precision Dell Computer Corporatio
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19. stem ran emr mao mo Setup and Quick Reference Guide AA Sl WHE Abs HA 103 do lil ye 54 AWA ZEY yaa WIAs Microsoft Windows Jo AA Wo TU mlo I E Z AS Jim WWW DELL COM Service Tag XXXXX Express Service Code XX XXX XX Windows OS Professional OEM Nave Here TAT ATT eee mw E EGA LLN Pha KOLL Aes Bre LA Ae Hol oc ej ASU www dell com support ap dell com ues RA MAR JA 2Y XINI CD Z MA SHHA ALREADY INSTALLED ON YOUR COMPUTER w AAS GA B24 she AT Seto Bl AE CDS ASE AFAA GA Aloe FAA BS cho n Uy ARAALE stalled Microsoft Installation Guide Windows XP Setup Guide fil s ALS slal 23 Be 2 wayyy AHS ABA olo NEAS ES aa TA wil Ea 312 wil JAY LA AAA Me ujta PAS APB AA fo ats yy sel E Ex o ol ALE AGES Ses SST Mas hA al ARE AA ABAE 2 ISUN U AFE o 7E AUA Z 2 a Seo Wet we Ce AS AS Z 2 9 Sel ES U AFE 3241 Dell AZ BA O E support dell com Dell HA WA EVE 433 SS Fe BES APH AT AS un Knowledge Base 24 77 99 H 2 Ebel IL Customer Forum Dell 3144 S chol BE e Upgrades 3 SE sho n AAY Se T 9 lt AR q Tue e Customer Care AFA AH FE AA WS lt e Downloads Ez o i HA 22 E 9 e AAE Reference A FE 211324 ASE APOE BAA
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26. JA HE 2 t E 9 e TASAL 22 WASAL Hz 21 412 A WAL QA HE 2 E J o Sl GA ASA SEAS HANNE Last Known Good Configuration A ASAAN S Windows NT 2 3 2 A 22 81 A SSE Set press the spacebar NOW to invoke Hardware Prorile Con lg ration Recovery Menu A A 7 UE A 2 s e 2 uj 21 A 2 Hardware Profile Configuration Recovery Menu a lt L gt kal AZ TAF ob og Yea Ty 39 Aas fe AAS AAAS Windows 20002 Windows XP 4 7 GIFS JA SOF Please select the operating system to start A A 7 Ep lt F8 gt TENA Last Known Good Setting 38 6 31 lt Enter gt FET lt L gt 2 FE gS 29 JAZ AAAA AAS USS ES AA SEAS HAYA 132 SA 2 WE ZE Orly Ay Q Windows NT 4 Al y Sb A FOJA CH Bat PSA StS EpjojHoj YH ee ge 7 AAA Pz ZZTOPS 218 s A ResourceCDS 23 Z 2 uj yr el A Start Resource CD Meni Start ZZTOP Imaging SW ALA SAYA ResourceCD A amp BH e 1382 4 S Dell Precision ResourceCD Al8 JAHAL FOJA CLS HAS FHSHA StS Egoa DE WHI ALY IRS BP s reo HY AF FIN 9 HA AAE 221412 9 a Al 222 dude 8 A AA CDS ALS St L 8 Al AS l gt TAS A L AAIE WA HE 2 E s o z A re LA sale S 3b He 1S AA EE ALEJE AAAS 2 BG F 28 aao om S2u Wet Dt eg He BHA St FXI S HASH ol SHAS 7 Such X SHU SS SOY a Al MYA S HEHA L ALA Bl MPS RE HA 133 www dell com suppor
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33. US HZ YES HH ASS NYAL U 7 St 4222 of ca t KES a SA OHH B BH SIMA 114 a Z M E ALA o eF 4 Ali 7 ID E COA Windows OS Professional OEM Nave Here o BUWWHWmimodmimmha 717 jm VOTH MMN FTL pene XXXIXX XIXXXX XXXXX XXXXX Z AZEMO Areas Sa ASAA SS FA SEAE AA Aol as a 1e RAY A 9 all ell w kel HS 2 E 9Jo u 2 7 AAS Aare BEB Alas os FEA FAAA 2 1323 o 2 TIA R DEEA Z Ha SAA 2 SUSU Ae AJ AEJ ASHA xi CEET ZHE OHH 115 www dell com support ap dell com mA QLIEL SA cle 0 8 8 Ss DINA LE Sule Hoge e SLE es ol AA ABs DINA BA SdRBAOIAZJJO FA JEN ALe Moe HES SUC Ba YEE F Bl QEA ASE OVI Yego MSA AHS z BYES MYO He Bye oye Digital Visual Interface TA Yg Aele AASMIAL FS BUSS z lol aye 2 er fo c s a NJE ME yA ARAA AAA AFA Ha Ee UCHA VGA HAI USS 1349 AF A7 s REFA S HEHA S DVI MSX HS HUY EHHH K F 22 249E a QIUCh 43ST BLUE eh oE E FHETb UA OF EHEH EEEEEBEE BEEBEOBEB 20000000 AS JASE AaFAS S HHEA 23 SA oe A ASE ARH AS XI Bl tF Abs eA 117 www dell com support ap dell com is JIM ES ESA IP Yo AAA USB EE WES ATE AA BW USAJI AAs HANE B 7 PS 2 ol eH USB oje A ol 2 AS AJ3IXI DKHA 2 000Q000 LI IIOLL LI LI III IILI
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35. 32 z T spo ZEST Main Menu 4 hepa Mee Sa dss Saale K 2 AFA MylA EH IHS y Ha sta SM qs Sol ZA BILI Express JAE MEA BARS 9 BARS WHA S 102 Test 20 lt 9 r ARA AY FA got gyd TAE ZF ASA 21 otal Express Testi ABAL Extended JAE AJALE MANJA 9 AA oe Test JA SLAY Aeae 27 AEA Se ahot Suc 140 SA 2 WE ZE Orly Ay ad 7 8 Custom FAE BAe AVS BAS AAS AVI Test AIET SUCH Symptom 2 ANA o z WISE Sts HAA TAJA Tree Ss me AAS AS WSU CH 2 WANS Ba dada OF SED EA AWS ga BAA MAAA LEH uk F SES Ba 3 32 7133 st Bel el ANARE EAA oF FHS Wat We BF Dell EHANA 3 Custom Test 4A Symptom Tree SA AAN GAPS AAI AAL EOLA ASHE AS hse YS Sesto 47 GS ALN 7 8 Results AA Att d BAS LT AHS HA UT Errors daAA OF FH OF DEW EA AVS HAJ qq Help JAE aaa AAAA AL 9 gt AF81 INT WaT Configuration AAA JAA A IEAA TAE AAAH Dell Ad EZ 2142 System Setup ZEA ME QASUT RABA TA BRS ela o S sha s I Aol Qe 22 SS HA SUT 2 2 SSe ARA BE TARLA ol Fol ara JJa Be JATI BAZ SS Parameters AA BAS MARSA Al 8 7 AALS 2 4 lt ATHA KA 4 AV Ses Seo Hy B E CD Dell h ZB ae APH YS Bs CDS AAAS 5 At sas SD Main Menu JALE SAHAA EL Dell 2 Faou dr HE ANAHA Main Menu 4 BOA www dell com support ap dell com WAR B
36. HR EB User s Guides MIINE pi eu BE A TEES a8 se ABN A ERA ay T ARRE support dell com 66 BHA Welcome Ask JRA sP Dudley Dudley W anaes COA 76 86 Dell Precision ResourceCD Dell User s Guides gt BY ATE Dell Precision ResourceCD E Topic Fix AB Hz Z Welcome support dell
37. Reinstall your operating system using the operating system installation guide and operating system CD See Finding Information and Assistance on page 5 E NOTE Your operating system may have a compatibility mode which may help resolve issues software between older applications and your operating system See your operating system documentation for more information If you have verified that the device or software that you want to install is compatible with your computer and operating system reinstall the device or Setup and Quick Reference Guide 35 www dell com support dell com Frequently Asked Questions Problem Try Or try the Dell Precision ResourceCD Or try the Dell Support Site How do l use my Dell Precision ResourceCD Where can I find a detailed User s Guide for mv computer See Using the Dell Precision ResourceCD on page 40 for more information Depending on your operating system double click the User s Guides icon or click the Start button and select Help and Support Documentation such as the User s Guide is available on your hard drive Go to the main menu on the Dell Precision ResourceCD Click User s Guides in the Topic pull down menu and click Dell Precision ResourceCD Guide Go to the main menu on the Dell Precision ResourceCD Click User s Guides in the Topic pull down menu and click the user s guide appropriate for your computer Go to
38. been found When the boot device list appears highlight Boot to Utility Partition follow the instructions to and press lt Enter gt run the Dell Diagnostics I from your Drivers and When the Dell Diagnostics Main Menu appears select the test you Utilities CD want to run Setup and Quick Reference Guide 41 www dell com support dell com Starting the Dell Diagnostics From the Drivers and Utilities CD 1 Insert the Drivers and Utilities CD into the CD drive 2 Shut down and restart the computer When the DELL logo appears press lt F12 gt immediately If you wait too long and the Windows logo appears continue to wait until you see the Windows desktop Then shut down your computer through the Start menu and try again F NOTE This feature When the boot device list appears highlight IDE CD ROM Device changes the boot sequence and press lt Enter gt for one time only On the next start up the Select the IDE CD ROM Device option from the CD boot menu computer boots according to the devices specified in system setup w Select the Boot from CD ROM option from the menu that appears Type 1 to start the ResourceCD menu Type 2 to start the Dell Diagnostics on 0 U A Select Run the 32 Bit Dell Diagnostics from the numbered list If multiple versions are listed select the version appropriate for your platform 9 When the Dell Diagnostics Main Menu appears select the test you want to run Dell Diagnostic
39. for my computer and Windows XP Help and Support Center 1 Click the Start button and then click Help and Support devices 2 Type a word or phrase that describes your problem and click the arrow Icon 3 Click the topic that describes your problem 4 Follow the instructions shown on the screen 8 Setup and Quick Reference Guide Setting Up Your Mini Tower Computer You must complete all steps to properly set up your computer Mini Tower Computer Features E NOTE The numbers in the figures correspond to the setup tasks Setup and Quick Reference Guide 9 www dell com support dell com F NOTE Do not attempt to operate a PS 2 mouse and a USB mouse simultaneously 10 e Kevboard and Mouse Connect the kevboard and mouse as shown Do not connect a Universal Serial Bus USB mouse or kevboard to the USB connectors on the front of the computer 000Q000 0 OOOO Oooo ooooeooo OOOO IA DID OO OOO H a J LILI CI oa a Lj LL LI LILELIL LI connector Setup and Quick Reference Guide USB connectors 2 Network Adapter and Modem Insert the network cable not the phone line into the network connector If you have an optional modem connect the phone line to the modem NOTE If your computer has a network expansion card installed connect the network cable to the network card not to the connector on the computer back pane
40. ia seg ees Ble a ES 28 Safety First For You and Your Computer 29 Opening the Computer Cover 29 Opening th Cover Sin ss ds b4a Ee eet heeded 30 Inside Your Computer 32 Removing and Installing Parts 33 Adding Devices and Software 34 Problems With Additional Devices and Software 34 Frequently Asked Questions 36 Solving Problems son a se ea eee ee ie eee ee 39 Using the Dell Precision ResourceCD 40 When to Use the Dell Diagnostics _ 40 Starting the Dell Diagnostics 41 Messages and Codes 44 Contents 3 4 Contents Finding Information and Assistance The following table lists the resources that Dell provides as support tools Additional resources may be shipped with your computer What Are You Looking For Find it Here A diagnostic program for my computer Drivers and Utilities CD also known as the Drivers for my computer ResourceCD My computer documentation My device documentation ALREADY INSTALLED ON YOUR COMPUTER You can use this CD to access documentation reinstall drivers or run diagnostics tools How to set up my computer Setup and Quick Reference Guide Troubleshooting information Tools and u
41. on its side before vou open the cover NOTICE To prevent damage to the system board of the mini tower computer open the cover until it catches at a 45 degree angle Then remove the optical drive data cable and or the hard drive data cable from the system board and open the cover to a 90 degree angle Mini Tower Computer P n R ROR ROR ROR R OR ROR R ROR 30 Setup and Quick Reference Guide Small Desktop Computer Setup and Quick Reference Guide 31 www dell com support dell com Inside Your Computer Mini Tower Computer removable media drive E a lt A power supply N padlock ring AC power Pa connector back panel connectors PCI expansion card slots 32 Setup and Quick Reference Guide hi lt b floppy drive hard drive gt A A am 0 will chassis intrusion switch svstem board microprocessor airflow shroud Small Desktop Computer removable media drive A NS hard drive floppv drive svstem board memorv modules speaker microprocessor Z FN Jia f lt gt SL s IU Sy Mh chassis intrusion tr lt 4 N Z RANI SN gage lt switch back panel A Ne connectors in a SRE A gaa ROWEF supply padlock ring expansion card cage low profile AGP slot AC power connector PCI expansion card slots Removing and Installing Parts Instructions for removi
42. or software for information on removing and uninstalling Set your computer to Last Known Good Configuration For Windows NT press the spacebar when the message Press the spacebar NOW to invoke Hardware Profile Configuration Recovery Menu appears during system startup In the Hardware Profile Configuration Recovery Menu press lt L gt to switch to the last known good setting and then select your operating system For Windows 2000 and Windows XP restart your computer and press lt F8 gt when the message Please select the operating system to start appears Highlight Last Known Good Setting press lt Enter gt press lt L gt and then select your operating system when prompted See your operating system installation guide for more information Setup and Quick Reference Guide For Windows NT if the first two procedures did not work run ZZTop NOTICE The following process has the potential to erase some or all of the information on the hard drive To run ZZTOP insert the ResourceCD select Start Resource CD Menu from the main menu and then select Start ZZTOP Imaging SW See Using the Dell Precision ResourceCD on page 40 for more information on using the ResourceCD NOTICE The following process erases all of the information on your hard drive If the previous procedures did not work run a low level format of your hard drive See your operating system installation guide for more information
43. support dell com At the Welcome page click Dell Documents Make selections appropriate for your computer to access your User s Guide Where can I find a warranty statement for my computer Depending on your operating system double click the User s Guides icon or click the Start button and select Help and Support See the Limited Warranty and Return Policy section in your User s Guide Go to the main menu on the Dell Precision ResourceCD Click User s Guides in the Topic pull down menu click the user s guide appropriate for your computer and then see Limited Warranty and Return Policy Go to support dell com At the Welcome page click Dell Documents Make selections appropriate for your computer to access your User s Guide See Limited Warranty and Return Policy in the User s Guide Where can I find the Product Key also called the Product ID or Certificate of Authenticity COA for the operating system registration See page 16 of this document for the mini tower computer or page 26 of this document for the small desktop computer Go to support dell com At the Welcome page click Ask Dudley and search using the keywords Product Key 36 Setup and Quick Reference Guide Problem Try Or try the Dell Precision ResourceCD Or try the Dell Support Site How do find technical specifications for my computer Depending on your operating system doubl
44. AS HAYA Se ie F AHL AaTrAS 447 1273 9 A S AFA A Dell Precision ResourceCD2 GHA el AJ 8 AA Aly aa a UALR 71 taal Z Aare ZF212 9 Topic 2 42 support dell comeil A UE lumi User s Sage 42a ye Guides 24 ola aa anes 4949 rt ul www dell com support ap dell com TN Dell Precision ResourceCD 0 2 EE Dell AJH APOE 0 BU Ee HAE Heh ez AA BASo Ay o gered ep z S AES 3371 ahe ardo 4a tegy FAJA AAA nel PS 2 PAS o aa Dell Precision ResourceCD dis AmE 7A Topic Oe ATA User s Guides 34 Stal as des THU ars ANEA A FARAR A ala EE AFH qee KALB AWAD FAAL L 8 Aa al bet ARE ang l a wiles es ES m qd el 2 AT AFE AF8 ABS l t qs rag Hey tt RAAJAN L support dell com 7 4 Welcome sJ Al IA Dell Documents 4 5AL AIARA LAARA SE AAAA L LAE ABAD AA He E Z SHA ARAO FI JEE MA He I So N i l bl b Ol ot ux gt bo age EAU A Dell Precision ResourceCD JE Alar ZF212 S Topic Oe la User s e Sasa ys FES 23948 suds ia mal w MA zee support dell com 7 A 2 Welcome ela ale Dell Documents 4 3 4 2 9 aS QELS APE DBASE AMAIA o LAFE ABAD A Ee ite N 442 HASAAL LA AALS AAA She APA SE Ul 8 2 ES Ad A BA CHAS FHSAA 9 AS 2121 shel el e Ba allo She 136 mi IF
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46. CD ResourceCD i amp AA Dell Ae Seats SES SFO Ho A Dell RE DEH AH 1 AFIS Sesh AWA 2 DELL 2D YEU SA lt Fl2 gt S FENNE A Zro lz o Windows 317 LE Windows BF o HAS AAA eA 9 1a 2 AJ oS ALB Sto ATAS sz k tQ A ASA 2 3 FR AA 440 4 5 A Boot to Utility Partitions 1 el lt Enter gt S 24 2 1A 7 wT ERP 298 241 mt l 18 F Diagnostics FE B E HENS AS giclE HARIZ LEHA EejojlH Z Feelel CDolA Dell XI El meal ie A 5o AFAA SHS HENA S SA QI MHE RHE HHA 139 www dell com support ap dell com ERIH U SEE CDA Dell KI z JH ASH 1 CD Egla cho i Bl AE CDS RONNE 2 ATs AJM DELL 2317 UE ZA lt F12 gt FENNE AJZho ZTE o Windows 317 UE Windows apao BAS AA z rE 41 4 8 A Il 8 ANF pir E FAE FET gs A A 53 41 4 9 A ol Il 8 AS ate o4 3 il ALA HAS IDE CD ROM Device A EWS aL HE HA 24 a way NL q o ol FEE HESH System Setup 4 CD ROM nj rol IDE CD ROM Device 18 4181 zao Atal F S SAHE L ch UEFA ATANA Boot from CD ROM 41 AGIAN L 18 9 4 So ResourceCD A rE A AINA 25 945 Dell d i TAL QASPJAJLR Wx 7 2 A SS Run the 32 Bit Dell Diagnostios AEA oA o SS ej Ao VE AP AS Zo SRS ALL H AI L Aw aA 2 9 Dell AZERIA 7S Aa Ue Age Wis A SHIN L on fs UU aw Dell AES ZED 7 WF 1 Dell A4
47. CD7 44 AFRE HALA ALI f 2 AIAT OK 74 8 4A 2 BA EEI oj UE n 2 4 el Sst BAE SS IHAIN L 3 Welcome Dell System Owner lid A NextS 495 A 2 4 aS System Model Operating System Device Type Z Topic Aes ala L Dell Precision ResourceCD 211392 gt AA Topic Ge HTA User s Guides 441 9 l l E Dell Precision ResoureeCDS 6 4 2 FE EEJOIH AE AA co t SSS BASSE 1 Topic U2 AFAN My DriversS l str 2 ResourceCD7 f FAY SEAMS BS AAS BAG SAA TAA Gis FA cho i SSS SH BAAS 2 As Ege HS SA aT SHI 2 Ao oe SHA Gas Eos re r ok214 9 E ATE el E aez i ZE 22 SSS 2S Topic S42 AFTAN DriversSs S44 SHALE Dell Kt METH AS AI AFEA EAZA B Dello 2 sl EH All KA 8 BARD ETA RI Al AAAS TVD Dell ad SSS AGEHAL Dell AG EEA ARFA Dello S el Fore ASAT ASSIA CALS WAS LUA Dello 2 S BF YS AAT AHE Dell MHA B AA RANA e2e AHZ RUH Dell AG 2 2 TS O s sg 49S 49S VS INES BE JAA al WEA Aa EASA 8 A BAe A Stel et Ap A ANAI AFAR RAJHA OF BAA AA 2 AAR PAE Agate Lael Est ga AAA AJ722241 AEHAEA SAFE A AMZ PA ARRARATS S r ANA TPA Dell JE THY AWS AR AA B AA BAS MASE Ro SHUG IAS Dell At EEA Dell ARAE BAS Mot AS SAAS CHE AEA o HVITBWS ASSA OF MAX LEH ch System Setup ZZ 18S AA AFAA TA AS AAEM HS RAFE 2 2 ZF System Setup g T Boe SEA 2 Hse WE SMa SE Egoa HE Egoy 4 Fz
48. Dell Precision Workstations Setup and Quick Reference Guide DAL www dell com l support dell com Notes Notices and Cautions F NOTE A NOTE indicates important information that helps you make better use of your computer NOTICE A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem CAUTION A CAUTION indicates a potential for property damage personal injury or death Information in this document is subject to change without notice 2001 2002 Dell Computer Corporation All rights reserved Reproduction in any manner whatsoever without the written permission of Dell Computer Corporation is strictly forbidden Trademarks used in this text De the DELL logo and De Precision are trademarks of Dell Computer Corporation Microsoft Windows and Windows NT are registered trademarks of Microsoft Corporation Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products Dell Computer Corporation disclaims any proprietary interest in trademarks and trade names other than its own December 2002 P N 0G475 Rev A03 Contents Finding Information and Assistance 5 Setting Up Your Mini Tower Computer 9 Dual Monitors 21 233 ss Yad dn eee aa ka et ak 18 Setting Up Your Small Desktop Computer 19 Dual MONItOS i is a oo i
49. E ay ol UE HEOI age BI YESS FEA AASMA MINIT 7 2 WHE BPE etrlA 109 www dell com support ap dell com Os AME Bo AAJA FES BYE ASS ZA 1a OS Alle AYE S o Are Ze 4A 2 FA BYE AE SA AAG SM BUGS ASHE BFE F BEE ABSA L K Ferauda Fa Bue AA He lowe zo l FA U S AHH 2 sl aH DVI Digital Visual Interface Al H StU ch SLES JHE DVI HH HI Sey RICH vea HA DIS AS HS AY ij gH cE Filter qaaa anana JHH EE FoF TP 44 ER FE AnH HINL 5 aa AMA S FA Aloe 2 Poa abet Baral AWA od os A 2 2 Xt TT A ae HH Eol o w 5 7 MA 0 A Z c O tal HA Beal Al AFA Sc AR 7440ll na uu lt Ok RO ol Oo 4 l 6 A L T TE Kk iol o3 ej LINE OUT AE ROA 2 az Al a ta AFEA YE wo3 jj p de zaoddns oo 11ap MMM SFA 6 HA AJI ATES BUS Add SA Z tF APS eA 113 www dell com support ap dell com ES AIMS SAS 7 ZS XIX AFE A j Ap ala ee ARAA LeU o MARAE AA AIA S ABA SE 7b EAU Ch ARANE ole TAA L3 AAA HAA SUG AS AFE 517 85 93 ie AA doll te HE WE PAE SA gud I eet a ye at AAAA AAA UP 21 9 gt FE IRAH 2B AAA 4HE AAA nel A 8 AEA Windows Al 7 Al ID EE COA 44 Ho HES APs Ss HAS ola SAYA 9 0 MSE APES ABA Hoo HA x o WSU
50. E BAU ATES oa TQALA AA A AS Ae ATS 217 AA Shell 4S 212 Alo ape BSF Eo L such pe ie ee a ae bees A Aol AAA AFR 9 FEJ UW 2A AAA UEb UE ZA ol nel 2 4 HHA 2 7 Al ID EE COA Y4 Fo UES APES SS HA yaa A of euch IAAL 0 WES BF U z St 4222 of ca t KES a OHMS R Snot SIMA 124 2 2 hE ALA o EFH Al cao Hes 2 YHA L OEM Nave Here OO as mean TF TAN XXXXX XXXXX XXXXX XXXXX X Z AZEMO Areas Sa ASAA SS FA SEAE AA Aol as a 1e RAY A 9 all ell w kel HS 2 E 9Jo u 2 7 AAS Aare BEB Alas os FEA FAAA 2 1323 o 2 TIA R DEEA Z Ha SAA 2 SUSU Ae AJ AEJ ASHA xi CEET ZE OHH 125 www dell com support ap dell com TA GLE FAS ce Hols ASSA WAS ES THE blo EZ FA SUE 144 FH AA AAs OY AlL K FEAFBATAZJAJOI FA Ue Ase Ager FRM MSU VA AMES BAAS ESE DVI BLE So SA AAE MA BYES WUC Hs BYE ASS Digital Visual Interface FA HUE AoE AAs WAS TA RUGS JAAA AHS ae 2 5 E w cana AJRA F RYE AFAA AA elok Buch zp st Ete SICH VGA CH Al ul 8 2 1343012 TAE ANZ ES AE FAQ S 428412 S DVI AS StU ct Q F 22 249E sa QHT 43ST BEJ BLE JAHBI HE 00020000 l 126 SA Z WE 2s FHA Orel AS ASA AE SI S of OF AFE UF FAA BABA Y Dell ABANA ATS 2 e 9 AS Ass MAYA S HEA 88 JA Use HSA S EPs
51. Ha S PR POST ES o N A BIOS A J LG TA PAS 9 1473 4 TAL E ZE AX AZ 31 AS syg AWS AE Ao nel u 8 8 2 APU 322 9 EAA BAINES A ZI Spo HS Wa EZ Bel IIAN L POST Z 254 a N A RUE EE THB WE AH APENSS Paso E EAS AZ JAY Suz a AAAA ESF aE EZ FAIAL EF a AIS way uth LIE ABAD I e Bay 3 2 hom SpA 2221212 9 26 2 el 8 POST EE 254 A NA U AA WE Zao Ao Ad BASS AAH Saas A BASS AA J 2 TAY AA QER ASAL Ah IALSL A AA hom Dello 2 sho A JAAA 71 AAS LAS gol Ag SA 2 j OHA 143 www dell com support ap dell com 144 al HF oln A a S aby alt BAYT Al BUC POST AEA 2 513 HALAS Ello AA ae xe 2 AFANS JE AAY BSS FAN HAA DFA He AUS Bohs lt ARAA o Al O AJAS Oa sru ch AFA IL ESAS te 44 S S rr POST lo POST Set AA SUC AS BAS AAE 14431014 9 1 amp PRA ENS HH 191 A 5 AA Aro Ade FRAJA ALI B O AA c Jo Ag p LO AA A JA koa rs LRA SARA B ay c kal D aa 44 O el ul ulo H T T ja ox il WE ol my ml ae F wpe pe Ar Mr 0000 qmoa a ee woe FPP ee oo qmoa ae Re we JAF MO Jr oe0e qmoa D i HE T il ma xa ia HE T 9 z oj T a BIT ol RO E ny a i 2 u K U rl or kul T TO pu JI l K b H BIX pk 1 p Kia ri E T N o u My Wh lt ATT ae mi ny a p x
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54. chnical support System Lights Your computer has a number of lights that can help you analyze and solve problems To locate these lights see Mini Tower Computer Features on page 9 or Small Desktop Computer Features on page 19 The following table lists the codes for the system lights gives probable causes and suggests corrective actions Power Light Hard Drive Light Cause Corrective Action Solid green N A Blinking green Blank Power is on and the computer is No corrective action is required operating normally The computer is in the suspended Press the power button move the state Windows 2000 and XP mouse or press a key on the keyboard to wake the computer See Power Management in the User s Guide for more information Blinks green several N A times and then turns off A configuration error exists Check the diagnostic lights to see if the specific problem is identified See the User s Guide for more information 44 Setup and Quick Reference Guide System Light Codes continued Power Light Solid yellow Hard Drive Light Cause N A The Dell Diagnostics is running a test or a device on the system board may be faulty or incorrectly installed Corrective Action If the Dell Diagnostics is running allow the testing to complete Check the diagnostic lights to see if the specific problem is identified Also see System Board Problems in the User s Guide If the computer d
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56. desktop or click the Start button and then click Help and Support to access the electronic documentation stored on your hard drive Dell Support Website support dell com The Dell Support website provides several online tools including Knowledge Base Hints tips and online courses Customer Forum Online discussion with other Dell customers Upgrades Upgrade information for components such as memory the hard drive and the operating system Customer Care Contact information order status warranty and repair information Downloads Drivers patches and software updates Reference Computer documentation product specifications and white papers Service call status Top technical issues for my computer Frequently asked questions File downloads Details on my computer s configuration Service contract for my computer Dell Premier Support Website premiersupport dell com The Dell Premier Support website is customized for corporate government and education customers This website may not be available in all regions Setup and Quick Reference Guide 7 www dell com support dell com What Are You Looking For System board connectors Find it Here System Information Label e B a g 8 A KA Dell Precision Warranty Information Dell System Information Guide System Information Guide k How to use Windows XP Documentation
57. driver s See the Dell Precision ResourceCD Guide for more information Go to support dell com At the Welcome Page click Downloads for Your Dell Enter your System Service Tag or make the appropriate selections for your computer and operating system to locate drivers How do I open the computer See Opening the Computer Cover on page 29 Go to the main menu on the Dell Precision ResourceCD Click User s Guides in the Topic pull down menu click the user s guide appropriate for your computer and then see Removing and Installing Parts Go to support dell com for help with general usage installation and troubleshooting instructions Setup and Quick Reference Guide 37 www dell com support dell com Problem Try Or try the Dell Precision ResourceCD Or try the Dell Support Site The monitor is blank and the power light is blinking green How do I resume operations with my computer The computer is in a reduced power or sleep state Depending on your operating system you can wake the computer by moving the PS 2 mouse or pressing the power button To learn more about power management mode see your User s Guide Depending on your operating system double click the User s Guides icon or click the Start button and select Help and Support Go to the main menu on the Dell Precision ResourceCD Click User s Guides in the Topic pull down menu click the appropria
58. e click the User s Guides icon or click the Start button and then select Help and Support See the Technical Specifications section in your User s Guide Go to the main menu on the Dell Precision ResourceCD Click User s Guides in the Topic pull down menu click the user s guide appropriate for your computer and then see Technical Specifications Go to support dell com At the Welcome page click Dell Documents Make selections appropriate for your computer to access your User s Guide See Technical Specifications in the User s Guide I have a computer with a dual monitor capable graphics card How do I set up my second monitor Depending on your operating system double click the User s Guides icon or click the Start button and select Help and Support and search for dual monitor A step by step procedure for setting up dual monitors is located in the video controller User s Guide Go to the main menu on the Dell Precision ResourceCD Click User s Guides in the Topic pull down menu and click the user s guide appropriate for your computer If I need a driver for my graphics card network adapter sound card small computer system interface SCSI software or some other device where do I locate it See Drivers for Your Computer on page 40 You may also have a CD specifically for the device If so search the contents of the CD for documentation and appropriate
59. found Check the computer screen for an error message ceee eeec ecec ecec ee cecc oeo oP vomr vVvoorpvoorovowpjlvoodup green green yellow yellow green off Setup and Quick Reference Guide 47 www dell com support dell com 48 Diagnostic Light Codes During POST continued Light Pattern Cause green Possible system board resource and or hardware failure yellow yellow green green Possible system board resource and or hardware failure yellow green green green Possible expansion card failure or conflict green yellow yellow yellow Possible USB failure green green green green Normal operating condition after POST eeee 0000 ccee cece ecce green green green yellow green off C oO DOWP IOWP IOOWP IONOWP OOW System Messages If an error occurs during start up a message may be reported on the monitor identifying the problem If a system message is displayed look it up under System Messages in the User s Guide for suggestions on resolving any problems The system messages are listed alphabetically Setup and Quick Reference Guide Beep Codes If an error occurs during start up that cannot be reported on the monitor your computer may emit a beep code that identifies the problem The beep code is a pattern of sounds for example one beep followed by a second beep and then a burst of three beeps code 1 1 3 means tha
60. he initial setup of the operating system is automatic and may take several minutes Additional setup time may be required depending on your system s internal and external devices Follow the operating system prompts to complete setup You may be prompted to enter the Windows Product Key also called the Product ID or COA to complete the registration You can find this above the service tag on your computer For future reference write the number below Product Key ID or COA Windows OS Professional OEM Nave Here IIIIIIIIIIIIIIIIIIMWQx n Io o IIIIIIII T TLA IOO Product Kay XXXXX XXXXX XXXXX XXXXX XXXXX 200020000 Setup and Quick Reference Guide Additional Devices and Software Before you install any devices or software that did not ship with your computer read the documentation that came with the software or device or contact the vendor to verify that the software or device is compatible with your computer and operating system See Adding Devices and Software on page 34 Congratulations You have completed the setup of your computer Setup and Quick Reference Guide 27 www dell com support dell com K 28 NOTE Some flat panel displays and graphic cards support Digital Visual Interface DVI If your monitor and card have DVI connectors Dell recommends that you use DVI instead of VGA NOTE A second monitor is optional and requires a multimonitor graphics ada
61. l NOTICE Do not connect a modem cable to the network adapter Voltage from telephone communications can cause damage to the network adapter MINTE Setup and Quick Reference Guide 11 www dell com support dell com Monitor Align and gently insert the monitor cable to avoid bending connector pins Then tighten the thumbscrews on the cable connectors Use the primary port if you are using one monitor with an optional dual monitor card NOTE Some flat panel For setting up dual monitors see Dual Monitors on page 18 displays and graphic cards support Digital 12 Visual Interface DVI If your monitor and card have DVI connectors Dell recommends that you use DVI instead of VGA fa ft fet nfs fe Fst Fa a a faa a E a Serer oes oo ey 4 ja EERI EN nm EN G a ii MERA Setup and Quick Reference Guide Connect the speakers to the computer as shown on the instructions supplied with the speakers If your computer E NOTE has an audio expansion card installed connect external audio devices to the sound card not to the connectors on the computer back panel 13 Setup and Quick Reference Guide Plug in the computer and the monitor to their electrical outlets 5 Power Connection wod jap y4oddns uio3 p AAA Setup and Quick Reference Guide 14 6 Power On Press the power b
62. n2 Al e1LICH Microsoft Windows 3 Windows NT Microsoft Corporation2 SS YEUH ct ggd S8 Hs BAI AS OSS ALA ob Flot er Dell Computer Corporation Hz APO We A olee CE tE 53 SE Z eH doll HE Of St wsq AEC Mes yace N m oz ja oz fol gt gt ofo Joh gt HI 30 gt E q 200241 1281 P N 0G475 Rev A03 TA ae A SI p uy Re ee ee 103 DILI EPS HRE MAL 107 OT ate nas a e ath see t qu eee et Me eMac 116 A GABE AE AA 117 Feel E L 2 ss us u L Lin l Su a 126 AN AS AFSAFSI H FEJAJ CMS ASHA 127 A SW IT ec ya Z 127 VY SOS LA a seen te cra a 128 TA TEL PSD au a aqa stead al a a q mu b waq pa us 130 taz sn NR sa a Na l a aa 131 FA Bl a 7F_ 132 Sal L SEEYA RAMA SHH FA 132 KEE HEE ISE FA0 134 SEA OW ead uya has ta ete i e A kie y AN 137 Dell Precision ResourceCD 138 Dell AIG TE ABA ooo eee 138 Dell Et MPT AAR L 139 HAA EE u ol ates a ete el esas aes n ua tn 142 102 JH gt H At BI RA Z OS EAE Dell Al AA STE AS she AAS otzjoj BU ry 0 2 9 GE 48o BFE St SA ASSES 4c BESS HE Al sar ad zen Erol Z REJEJEJ CD ResourceC DE 115 f are Sep i eu ary aay A 22 2 34 2y Egea Asa stu ASE 22 why zal aa ae ET U
63. ng and installing various parts are located in the User s Guide Xou can replace such parts as memory hard drive or other externally accessible drive PCI expansion card Setup and Quick Reference Guide 33 www dell com support dell com 34 NOTE You can also access the User s Guide from the De Precision ResourceCD or support dell com See Finding Information and Assistance on page 5 graphic card microprocessor To access the User s Guide from your hard drive 1 Depending on your operating system double click the User s Guides icon or click Start button and select Help and Support 2 Click Removing and Installing Parts Select Print from the File menu to print the procedure before you begin working To print the entire User s Guide from Internet Explorer select Print all linked documents in the Print window Adding Devices and Software Before you install any devices or software that did not ship with your computer read the documentation that came with the software or device or contact the vendor to verify that the software or device is compatible with your computer and operating system Problems With Additional Devices and Software If you have installed additional software or devices and are experiencing problems with your computer use the following procedures to solve the problem Remove or uninstall the device or software See the documentation that came with the device
64. nication lines from the computer While you work periodically touch an unpainted metal surface on the computer to dissipate any static electricity that might harm internal components In addition Dell recommends that you periodically review the safety instructions in the documentation that came with your computer Opening the Computer Cover You may need to open the computer cover if you are going to remove or install a part reset a forgotten password or diagnose a computer problem A CAUTION Before you perform this procedure see Safety First For You and Your Computer on page 29 E NOTE Before disconnecting a device from the computer or removing a component from the system board verify that the standby power light on the system board has turned off See the interior service label located on the inside of the cover to locate the standby power light Setup and Quick Reference Guide 29 www dell com support dell com Opening the Cover 1 Turn off the computer and devices disconnect them from their electrical outlets and wait 10 to 20 seconds 2 Ifyou have installed a padlock through the padlock ring on the back panel remove the padlock 3 Open the computer cover K NOTE On the small a Press the two release buttons until the cover is free to swing up iet gal a b Raise the back of the cover and pivot it toward the front of the the cover On the mini computer tower computer place the computer
65. oes not boot contact Dell for technical assistance Blinking yellow Blank A power supply or system board failure exists Check the diagnostic lights to see if the specific problem is identified See Power Problems and System Board Problems in the User s Guide Blinking yellow Solid green A system board failure exists Check the diagnostic lights to see if the specific problem is identified Also see System Board Problems in the User s Guide Solid green and a beep code during POST Solid green power light and no beep code and no video during POST N A N A A problem was detected while the BIOS was executing The monitor or the graphics card may be faulty or incorrectly installed See Beep Codes on page 49 for instructions on diagnosing the beep code Also check the diagnostic lights to see if the specific problem is identified Check the diagnostic lights to see if the specific problem is identified Also see Video Problems in the User s Guide Solid green power light and no beep code but the computer locks up during POST N A An integrated system board device may be faulty Check the diagnostic lights to see if the specific problem is identified If the problem is not identified contact Dell for technical assistance Setup and Quick Reference Guide 45 www dell com support dell com Diagnostic Lights When you turn on your computer it perform
66. orporation Microsoft Windows Windows NT Microsoft Corporation Dell Computer Corporation 2002 12 P N 0G475 Rev A03 55 59 A ETA A kar 68 69 78 ERA Seid a Siete eae ed gO eee ae 79 FIBRE ia Y uu Sui mms cua Su sN 79 FGA Se a E amata Sumak mun bs hina Sh a tad ae Seay on 80 EAA oe wide ede A 82 aS lee LL 83 samo np Dm De 84 i 84 86 MADE A A A A 89 Dell Precision ResourceCD 90 Dell 90 PRB Dell SEARED ee eee 91 A ELAR TRS a Sige Soe Be a eh ee a ead da 94 53 BR 54 Dell FR HE
67. ourceCD Dell Precision ResourceCDJ ResourceCD Topic User s Guides Dell Precision ResourceCD Guide Dell Precision ResourceCD www dell com support ap dell com BAISER gt EEK E Dell Precision support dell com Users Guides EK ResourceCD Welcome Topic Dell Documents Dell RREI User s Guides E Dell Precision support dell com BW F User s Guides gt 3 ResourceCD Welcome Dell Topic Documents
68. ourceCD for the first time on this computer the ResourceCD Installation window opens to inform you that the ResourceCD is about to begin installation 2 Click OK to continue To complete the installation respond to the prompts offered by the installation program 3 Click Next at the Welcome Dell System Owner screen 4 Select the appropriate System Model Operating System Device Type and Topic To access the Dell Precision ResourceCD Guide click User s Guides in the Topic pull down menu and click Dell Precision ResourceCD Drivers for Your Computer To display a list of device drivers for your computer 1 Click My Drivers in the Topic pull down menu The ResourceCD scans your computer s hardware and operating system and then a list of device drivers for your system configuration is displayed on the screen 2 Click the appropriate driver and follow the instructions to download the driver for your computer To view a list of all the available drivers for your computer click Drivers from the Topic pull down menu When to Use the Dell Diagnostics If you experience a problem with your computer perform the checks in Finding Solutions in your User s Guide and run the Dell Diagnostics before you contact Dell for technical assistance Running the Dell Diagnostics may help you resolve the problem without contacting Dell If you do contact Dell the test results can provide important information for Dell s service and s
69. p dell com 92 B B CD RE Dell 1 CD 2 9 fee LH WU RAS EEA AA HER LH Windows at aa eee FF HJH DELL lt F12 gt Windows CD ROM gt lt Enter gt CD HEJER hE IDE CD ROM Device WIH IDE CD ROM Device IDE Boot from CD ROM fit CD ROM Fifi HEJH o BEA 1 BTS ResourceCD BEA 2 Hy SB Dell Run the 32 Bit Dell Diagnostics 32 Dell DIE WRI TARE gt HEPA EPAIA Dell Diagnostics Main Menu HUH gt SEP BEST AYE asl Dell 1 Dell Z Kak H BARBS E AAEH Main Menu
70. pter card Dual Monitors NOTICE Do not use any other cables or attach the monitor cable directly to the dual monitor graphic card The dual monitor cable is color coded the blue connector is for the primary monitor and the black connector is for the secondary monitor Attach the appropriate monitor cables to the dual monitor cable To enable dual monitor support both monitors must be attached when the computer starts See Frequently Asked Questions on page 36 for more information 20000000 BEEDOEBEBD 20002000 l Setup and Quick Reference Guide Safety First For You and Your Computer While working inside your computer do not attempt to service the computer except as explained in this guide and elsewhere in Dell documentation Always follow the instructions closely Working inside your computer is safe if you observe the following precautions CAUTION FOR YOUR PERSONAL SAFETY AND PROTECTION OF THE EQUIPMENT Before you start to work on the computer perform the following steps in the sequence indicated 1 Turn off the computer and all devices 2 Touch an unpainted metal surface on the computer such as the metal around the card slot openings at the back of your computer before touching anything inside your computer 3 Disconnect the computer and devices from their electrical outlets Doing so reduces the potential for personal injury or shock Also disconnect any telephone or telecommu
71. rence Guide 19 www dell com support dell com e Kevboard and Mouse Connect the kevboard and mouse as shown Do not connect a USB mouse or kevboard to the USB connectors on the front of the computer F NOTE Do not attempt to operate a PS 2 mouse and a USB mouse simultaneously LILLLLIL LILILILLI L1OLLII LIII III I LIT I IIC OO mi mi O OOL ED ALLI ee Il H DLL I headphone speaker connector USB connectors 2 20 Setup and Quick Reference Guide 2 Network Adapter and Modem Insert the network cable not the phone line into the network connector If you have an optional modem connect the phone line to the modem NOTE If your computer has a network expansion card installed connect the network cable to the network card not to the connector on the computer back panel NOTICE Do not connect a modem cable to the network adapter Voltage from telephone communications can cause damage to the network adapter MINT E Setup and Quick Reference Guide 21 www dell com support dell com Monitor Align and gently insert the monitor cable to avoid bending connector pins Then tighten the thumbscrews on the cable connectors Use the primary port if you are using one monitor with an optional dual monitor card NOTE Some flat panel For setting up dual monitors see Dual Monitors on page 28 di
72. s Main Menu 1 After the Dell Diagnostics loads and the Main Menu screen appears click the button for the option you want F NOTE The Service Tag number for your computer Option Function is located at the top of each test screen Express Performs a quick test of devices This test typically takes 10 Test to 20 minutes and requires no interaction on your part Run Express Test first to increase the possibility of tracing the problem quickly Extended Performs a thorough check of devices This test typically Test takes an hour or more and requires you to answer questions periodically 42 Setup and Quick Reference Guide Option Function Custom Tests a specific device You can customize the tests you Test want to run Symptom Lists the most common symptoms encountered and allows Tree you to select a test based on the symptom of the problem you are having If a problem is encountered during a test a message displaying the error code and a description of the problem appear Write down the error code and problem description and follow the instructions on the screen If you cannot resolve the error condition contact Dell If you run a test from the Custom Test or Symptom Tree option click the applicable tab described in the following table for more information Tab Function Results Displays the results of the test and any error conditions encountered Errors Displays error condition
73. s a series of self diagnostic tests A successful power on self test POST ends with a single beep that signifies the start of normal operation If the computer fails to complete the POST a series of lights located on the computer can help you understand which test failed or why the computer stopped responding These lights communicate problems encountered before and during POST only not during normal operation To locate the diagnostic lights see Back Panel on page 46 The following table lists the code for the diagnostic lights gives probable causes and suggests corrective actions The lights are labeled to help you match the pattern on your computer with ones shown in the table Back Panel diagnostic lights Diagnostic Light Codes During POST Light Pattern Cause off No electrical power is supplied to the computer O off O off O off II iv iv 3 oeo Som II lt o s I o h 46 Setup and Quick Reference Guide Diagnostic Light Codes During POST continued Light Pattern Cause yellow Possible microprocessor failure yellow green yellow yellow Possible memory failure yellow green green yellow Possible expansion card failure or conflict green yellow yellow yellow Possible video card failure green yellow green yellow Possible floppy drive or hard drive failure green green yellow green After video initialization an alert was
74. s encountered error codes and problem description Help Describes the test and may indicate requirements for running the test Configuration Displays your hardware configuration for the selected device The Dell Diagnostics obtains your configuration information for all devices from system setup memory and various internal tests and displays it in the device list in the left pane of the screen The device list may not display the names of all the components installed on your computer or all devices attached to your computer Parameters Allows you to customize the test by changing the test settings Setup and Quick Reference Guide 43 www dell com support dell com System Light Codes 4 When the tests are completed if you are running the Dell Diagnostics from the Drivers and Utilities CD remove the CD 5 Close the test screen to return to the Main Menu screen To exit the Dell Diagnostics and restart the computer close the Main Menu screen Messages and Codes Your application programs operating system and computer can identify problems and alert you to them When a problem occurs a message may appear on your monitor screen a beep code may sound or a light code may be generated The following subsections present information about messages beep codes and light codes When a message appears write it down if possible look up the message in your User s Guide Report the message if you need to call te
75. splays and graphic cards support Digital 22 Visual Interface DVI If your monitor and card have DVI connectors Dell recommends that you use DVI instead of VGA Setup and Quick Reference Guide Speakers Connect the speakers to the computer as shown on the instructions supplied with the speakers E NOTE If your computer has an audio expansion card installed connect external audio devices to the sound card not to the LINE OUT connectors on the computer back panel Setup and Quick Reference Guide 23 www dell com support dell com 24 5 Power Connection Plug in the computer and the monitor to their electrical outlets Setup and Quick Reference Guide 6 Power On Press the power button on vour computer and monitor to turn them on power light hard drive access light Setup and Quick Reference Guide 25 www dell com support dell com 26 NOTE For more information on setting up the operating system see the operating system installation guide Q Operating System When you start the computer for the first time a few system start up messages may appear including one that shows your Service Tag and Express Service Code Your computer is preconfigured with the operating system already installed Before turning on your computer for the first time you must complete all the previous setup steps connecting all devices for your computer T
76. stem Lights on page 44 DIAGNOSTIC LIGHTS Located on the front of the computer these lights can indicate a computer problem For more information see Diagnostic Lights on page 46 SYSTEM MESSAGES The computer reports these messages to warn you of current or possible failure For more information see System Messages on page 48 BEEP CODES series of audible beep codes emitted by your computer can help identify a problem For more information see Beep Codes on page 49 If a computer problem occurs that you are unable to resolve through the steps in this section or the procedures in Finding Solutions in your User s Guide complete the following steps before you contact Dell 1 Write a detailed description of the error beep code or diagnostic light problem 2 Record your Express Service Code and Service Tag Number 3 Contact Dell from the same location as your computer See Finding Information and Assistance on page 5 for an example of the 8 express service code and the service tag numbers Setup and Quick Reference Guide 39 www dell com support dell com 2 40 NOTE To access device drivers and user documentation you must use the ResourceCD while you are running Windows Using the Dell Precision ResourceCD To use the Dell Precision ResourceCD from within the Windows operating system 1 Insert the Dell Precision ResourceCD into the CD drive If you are using the Dell Precision Res
77. t ap dell com At NIE B FAQ TN Dell Precision ResourceCD 0 E Dell AOLE 0 Dell Precision ResourceCD 98 A a of HHL APA St ul 8 2 13830 2 2 Dell Precision Dell Precision ResourceCD Z Aare ZF212 2 Topic ResourceCD A 24 JAHAL ge WTA User s Guides 3 1 Dell Precision ResourceCD Guide FIANS U AFAA QAL sija dal B42 AAA mel ARS Ag A OSS AS SSA KARR 7419 2 g g Il L BALE SHE Exo nol AzA LU OF Dell Precision ResourceCD 7 Ware 21212 2 Topic S tam dia User s Guides 4 as hul support dell com 0 7 4 4 9 Welcome xl 2 a 2 Dell Documents 24 3 4J A 9 as Bare 9 AD ALY AL gt AFA AS AAS ZAJJAL aa syle U aE S BS TA ala A we Al 8 83 Dell Precision ResourceCD support dell com 7 4 4 2 A a gt o r ol A opo HS OS SYS 7 8 WATE 21214 8 Topic Welcome 3 2 7 Dell oli o Ua Zt qag 2037 cv ili User s Documents 4 5A 2 EFTA ALAN Guides l ela att BTA ANS ABAD S BAAS AFA awas 4184412 lt aera ras Beats Tale HS Tatas Aste ga ta Passa ees PAIAS eae AAL L 8 AA ESA HU HA Baral 2413419 support dell com 7 BQ ae IE 1143 4 HE AQ WAS A 2 Welcome 1191219112 Ask o c l 14 2 TANS D410 2 Dudley S 88hul Product A ID COA Certificate of Authenticity IZAL Ke
78. t the computer was unable to read the data in nonvolatile random access memory NVRAM If a beep code is emitted write it down and look it up under System Beep Codes in the User s Guide E NOTE If the system message you received is not listed in the User s Guide check the documentation for the application program that you Were running at the time the message appeared and or the operating svstem documentation for an explanation of the message and a recommended action Setup and Quick Reference Guide 49 www dell com support dell com 50 Setup and Quick Reference Guide Dell Precision DAL www dell com l support ap dell com GQ st A 2001 2002 Dell Computer Corporation Dell Computer Corporation Dell DELL pA Dell Precision Dell Computer C
79. te user s guide for your computer and then see Power Management Go to support dell com At the Welcome page click Dell Documents Make selections appropriate for your computer to access your User s Guide See Power Management in the User s Guide How do I install additional hardware on my computer See Removing and Installing Parts on page 33 Go to the main menu on the Dell Precision ResourceCD Click User s Guides in the Topic pull down menu click the user s guide appropriate for your computer and then see Removing and Installing Parts Go to support dell com At the Welcome page click Dell Documents Make selections appropriate for your computer to access your User s Guide See Removing and Installing Parts in the User s Guide How do I reinstall my operating system See the operating system installation guide for information on reinstalling your operating system 38 Setup and Quick Reference Guide Solving Problems Your computer includes the following tools that can help you solve a problem DELL DIAGNOSTICS The Dell Precision ResourceCD contains Dell Diagnostics that tests various components on your computer and helps identify the cause of computer problems For more information see When to Use the Dell Diagnostics on page 40 SYSTEM LIGHTS Located on the front of the computer these lights can indicate a computer problem For more information see Sy
80. tilities Setup and Quick Reference Guide Setup and Quick Reference Guide 5 www dell com support dell com What Are You Looking For Find it Here Express Service Code and Service Tag Express Service Code and Product Key Number Microsoft Windows License Label WWW DELL COM Service Tag XXXXX Express Service Code XX XXX XX Windows OS Professional OEM Nave Here OOOO i LU DUN HI a XO Product Key XXXXX XXXXX XXXXX XXXXX XXXXX XXX XXXXX The labels are located on vour computer under the front panel door e How to reinstall my operating system Operating System CD and Installation Guide ALREADY INSTALLED ON YOUR COMPUTER If you reinstall your operating system use the Drivers and Utilities CD to reinstall drivers for the devices that came with your computer Dell Installed Microsoft Installation Guide Windows XP Setup Guide 6 Setup and Quick Reference Guide What Are You Looking For How to remove and replace Parts Technical specifications How to configure system settings How to troubleshoot and solve problems Latest drivers for my computer Answers to technical service and support questions Online discussions with other users and technical support Documentation for my computer Find it Here User s Guide Icon Depending on your operating system double click the User s Guides icon on your
81. upport personnel Setup and Quick Reference Guide The Dell Diagnostics allows you to Perform express extended or custom tests on one or all devices Select tests based on a symptom of the problem you are having Choose how many times a test is run Display test results Suspend testing if an error is detected Access online help information that describes the tests and devices Receive status messages that tell you whether tests completed successfully Receive error messages if problems are detected Starting the Dell Diagnostics It is recommended that you print these procedures before you begin NOTICE Only use the Dell Diagnostics to test your Dell computer Using this program with other computers can result in error messages Enter system setup review your computer s configuration information and ensure that the device you want to test displays in system setup and is active Start the Dell Diagnostics from either your hard drive or from the Drivers and Utilities CD also known as the ResourceCD Starting the Dell Diagnostics From Your Hard Drive 1 Shut down and restart the computer 2 When the DELL logo appears press lt F12 gt immediately If you wait too long and the Windows logo appears continue to wait K NOTE If you receive a until you see the Windows desktop Then shut down your computer message stating that no through the Start menu and try again Diagnostics utility IMMA _ ME A partition has
82. ur computer read the documentation that came with the software or device or contact the vendor to verify that the software or device is compatible with your computer and operating system See Adding Devices and Software on page 34 Congratulations You have completed the setup for your computer Setup and Quick Reference Guide 17 www dell com support dell com K 18 NOTE Some flat panel displays and graphic cards support Digital Visual Interface DVI If your monitor and card have DVI connectors Dell recommends that you use DVI instead of VGA NOTE A second monitor is optional and requires a multimonitor graphics adapter card Dual Monitors NOTICE Do not use any other cables or attach the monitor cable directly to the dual monitor graphic card The dual monitor cable is color coded the blue connector is for the primary monitor and the black connector is for the secondary monitor Attach the appropriate monitor cable to the dual monitor cable To enable dual monitor support both monitors must be attached when the computer starts See Frequently Asked Questions on page 36 for more information 20000 D00000 20000 Setup and Quick Reference Guide Setting Up Your Small Desktop Computer You must complete all steps to properly set up your computer Small Desktop Computer Features E NOTE The numbers in the figures correspond to the setup tasks Setup and Quick Refe
83. utton on vour computer and monitor to turn them on hard drive access light power light Setup and Quick Reference Guide 15 www dell com support dell com Q Operating System When you start the computer for the first time a few system start up messages may appear including one that shows your Service Tag and Express Service Code Your computer is preconfigured with the operating system already installed Before turning on your computer for the first time you must complete all the previous setup steps connecting all devices for your computer The initial setup of the operating system is automatic and may take several minutes Additional setup time may be required depending on your system s internal and external devices Follow the operating system prompts to complete setup You may be prompted to enter the Windows Product Key also called the Product ID or COA to complete the registration You can find this above the service tag on your computer F NOTE For more For future reference write the number below information on setting up the operating system see Product Key ID or COA the operating system installation guide III xo Iz IIIOIIIOIIoOII TTL OOO KKK LI Product Key XXXXX XXXXX XXXXX XXXXX XXXXX XXX XXXXX 16 Setup and Quick Reference Guide Additional Devices and Software Before you install any devices or software that did not ship with yo
84. y 7 8 E Z A SMJAL 134 Al Z tiil E BLE et A E Dell Precision ResourceCD 0 2 EE Dell Ajo E 0 MESEDE a aE ojee Q42 A BYE 71 14A AER AE ARAE OU cH HZ az saa og ao Ske ui IAA AAA he Al 8 Ag elo LS Sel Bp yag GES Sey shi ZEF Age ae JAA L lt A ABAD oA EAJ BS RAHAAN L AAA E Al 8 23 A oo a gE aaa Up Alap aS te sha ERA Wz a2 Aao dual monitors 44 He AEZ lt JASANE Fa BURBS slo REAP UU I38sljolaje TAFE Bel Dell Precision ResourceCD Z Ware ZHAI 2 Topic Ue luge A User s Guides 34 hul as AFE ALE BAS support dell com 7 4 2 Welcome xl 4 eJ 2 Dell Documents 4 3 4 2 2 as BTA KANG ABAD S Ae str 2 KAS ABAD zaage Vea JAAS Dell Precision ResourceCD WA 7 ae Ate e at Al 2 7 2 uP HAL Topic Ue ATA User s Guides 34 5 x ast TA AF8 AAE JAL AA u 8 8 support dell com 7 A 2 del r cho H oH E Fea lt Dell Precision ResoureeCD Welcome Page l 2 Downloads YEMSAIE ARE AZ ol u CD7 3 AWA gt ZoNe for Your Dell S 34 SAI A L T o 3 s s ASA ALE ee a a T omputer system o 9 Ze ADo CD A ta Interface SZE 9 o zzo 2193 4 9 all gt ke Ceo yy s xz Ao r Z El 331 9 SL ego MS Aya RANS HAY S A
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