Cortelco 1 4-Line Multi-User Telephone User Manual
Contents
1. 13 Area Code Empty for H A C and all L A C 14 Speed Dial Empty for all locations 15 Ring Volume Middle 16 Speaker Volume Level 4 17 Handset Volume Minimum 18 Headset Volume Minimum Ringer Enable Disable You may enable or disable any individual line or lines on the 4 line telephone Ringer Disable Ringer Enable Press the PROGRAM key Press the up or down arrow key to scroll to the Line Ring item Press the right arrow key to select this item Press the up or down arrow key to select a line Press the right arrow key to confirm your selection Press the up or down arrow key to turn the line ringer On or Off Press the right arrow key to confirm your selection SLD MI eS Speed Dial There are a total of 24 speed dial locations on the telephone The speed dial buttons are in 2 groups 12 direct dial buttons and 12 shifted direct dial buttons that can be accessed using the am button followed by one of the 12 direct dial buttons Each speed dial location can store up to 24 digits including Pause and Flash Dialing from a Speed Dial Location e Tocallanumber in one of the first group of 12 speed dial locations press the speed desired speed dial button from an idle telephone or by first pressing an outside line button e To call a number in one of the second group of 12 speed dial locations press the m button followed by the desired speed dial button from an idle telephone or by first pressing a2. 2 Plug lines 3 and 4 into the L3 4 jack on the top of the Lines Lines phone a BL 182 384 3 Plug the AC Adapter tip into N the ADAPTER jack on the top of the phone Plug the large end into an AC outlet 4 Plug one end of the coil cord into the jack on the back of the phone and gt ES 33 the other end into the handset nin u JU Gl GE CE O U 1 Handset Coil Cord U J Wall Mounting When wall mounting your telephone be aware of the following The location where the telephone will be mounted should be away from electrical cables pipes or other items which may be punctured when screws are inserted into the wall The wall surface should be capable of supporting the telephone weight Use a standard wall phone plate or two screws with anchors A Wall Mount Template is provided in the back of this manual for marking the screw locations 1 2 3 Remove the handset from the cradle Slide the handset catch below the hook switch up to remove it from the telephone Rotate the handset catch a half turn and slide it back into the slot The handset should now rest on the catch when the telephone is upright for wall mounting Plug one end of the coil cord into the jack on the back of the phone and the other end into the handset Remove the Wall Mounting Adapter by pressing in where indicated in the illustration below Rotate the Wall Mounting Adapter half
3. Caller ID Database aaa aaa aaccaca 13 Dial a Telephone Number from the Caller ID Database 14 Store the Telephone Number in a Speed Dial Location 14 Erasing a Caller s Information from the Caller ID Database 14 Erasing All Caller ID Information from the Caller ID Database 15 CONOCE eege 15 Data EE 15 ACS ANC WIS ei O EEEE Ad ES 16 Dial Pad Enable Disable a esi OE EE EA AGE AE EO 16 EECHER Eegeregie 16 Extension Numbers PN EEE 17 BS a EERE PE E EE T ees E E E E EE A A ETTA E E 17 Flash Time Programming aoi ca O AE nnr Eege deg 17 Headset MOHE ANN 17 Headset Enable Disable e esa aa aaa nana aa aaaaaaaaazaaznana 17 ODEON aoc o dO Oaza ada RK doo 18 Hold TOMI a Call ON 18 Retrieving a Held Call cca aaa o c ad ANO EDGE EW 18 Hold Reminder Enable Disable aaa aa aaa aaaaaa aaa aaa acecczcwca 18 Jain EE 18 Predefined Station Select Buttons esessaaaaaaaaaa 18 Placing an Intercom e UNE 19 Answering an Intercom Cal 19 Line Connection eben eege Ee 19 Line Status EE 20 NEC EA 20 Message Waiting New Call Indication esesssaa aaa aseesnci 20 Manually Turn Off Message Waiting Indicator MWI 20 PAGING NN EEE 20 Paging an Individual Extension wa W O ON EA 21 Answering a Page to an Individual Extension 21 Page All Extensions zato NAS Anna 21
4. auto redial 5 Ifthe you do not pick up the handset or press the eme button the telephone will hang up wait 60 seconds and dial again This process will repeat for up to 10 times NOTE You may stop the process any time by pressing the button Ring Type Programming This feature allows you to select one of the four ringer types for each of the four lines Press the PROGRAM key Press the up or down arrow key to scroll to the Ring Type item Press the right arrow key to select this item Press the up or down arrow key to select a line Press the right arrow key to confirm your selection Press the up or down arrow key to select a ring type Press the right arrow key to confirm your selection oo Se eg Reset the Phone This feature allows you to clear all the programmed data and all parameters back to the default values 1 Press the PROGRAM key 2 Press the up or down arrow key to scroll to the Reset All item 3 Press the right arrow key to select this item 4 Press the right arrow key again within 3 seconds to confirm your selection The default values are as follows Extension NO 11 Line Connection On for all lines Line Ring On Off On Tone Pulse Mode Tone Dial Pad On Off On Hold Reminder Time 30 seconds Privacy Release On Off On Flash Length 600 milliseconds Ring Type Type 1 for all lines 10 Prime Line Line 1 11 Pause Time 3 seconds 12 Date Time Jan 01 Fri 12 00 AM 23 O p PPP
5. covered by the operating instructions Improper adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore the product to normal operation If the telephone has been dropped or the housing damaged If the telephone exhibits a distinct change in performance The following additional precautions should be observed for battery usage 1 2 10 11 Use only the type and size of batteries specified in the users manual Do not dispose of the batteries in a fire The cells may explode Check with local codes for possible special disposal instructions Do not open or mutilate the batteries Released electrolyte is corrosive and may cause damage to the eyes or skin It may be toxic if swallowed Exercise care in handling batteries in order not to short the battery with conducting materials such as rings bracelets andkeys The battery or conductor may overheat and cause burns Do not attempt to recharge the batteries that are with or identified for use with this product The batteries may leak corrosive electrolyte or explode Do not attempt to rejuvenate the batteries provided with or identified for use with this product by heating them Sudden release of the battery electrolyte may occur causing burns or irritation to eyes or skin When replacing batteries all batteries should be replaced at the same time Mixing fresh and discharged batteries could increase internal cell p
6. the speaker Also use with the ZEL button to place i P w d the telephone in headset mode When in headset mode this button is used in place of the hook switch Program Allows you to access the program menu Use the up and down arrows buttons 4 and 5 to navigate the menu Erase Erases individual or all Caller ID data Hook Switch When using the handset not in headset mode this switch is used to disconnect callers Wall Mount Tab Holds the handset in the cradle when the telephone is mounted on a wall Speaker Used for ringing and speakerphone Do Not Disturb Prevents any incoming calls to be heard When the indicator light is on the telephone is in Do Not Disturb mode Handset Cord Jack bottom of telephone The handset coil cord or the splitter coil cord plug into this jack 2 5mm Headset Jack This jack is for headsets with a 2 5mm plug Flash Used to access special telephone company service like Call Waiting Conference 3 party conference 2 outside lines or one outside line and extension Redial Allows you to easily call back the last number dialed Also allows automatic redial capability Mute Prevents callers from hearing background noises near your telephone Hold Places a call on hold Calls on hold can be transferred to other extensions 30 Volume Adjusts the volume of the feature that you are currently using If the telephone is idle the ri
7. with your local telephone company for details Manually Turn Off Message Waiting Indicator MWI If your Voice Mail light does not turn off when all of your voice mail messages have been erased you may manually turn off the light When a new message is received the light will begin to flash again 1 While your phone is idle press 2 Press again to confirm Aconfirmation ring will be heard upon successfully turning off the MWI light Paging KE Paging allows you to dial an extension or all extensions and broadcast a message without the receiving extension s answering 20 Paging an Individual Extension 1 a Ifusing the handset pick up the handset and press b lfusing speakerphone or a headset press wem 2 Dial the extension number you wish to page 3 Speak your message After you have finished hang up or press the mg button to disconnect Answering a Page to an Individual Extension 1 Ifyou receive a page and wish to speak to the calling party pick up the handset or press the wem Dutton 2 After the conversation has finished hang up or press the button to disconnect Page All Extensions 1 Press the PAGE key 2 Press the key NOTE In order to avoid audible feedback it is highly recommended to speak using the handset or a headset when paging all extensions Answering an All Page Meet Me Page 1 a Ifusing the handset pick up the handset and press aiiis b If using speakerphone or
8. 4 Line Multi User Capable Telephone System Table of Contents Introduction Button Descriptions and Functions aoi EEG 4 Installation What s Included With Your 4 Line Speakerphone 1 11111112 6 SPNO oc A E E T R 6 Select a Location For Your Telephone 6 NSSINDEBZNOME oai EA AAA iwo Asko 6 Adjust the Viewing fue EEN 7 DESKTOP VIEWING EE 7 ee rte E 8 Using Your Telephone Line Use Indications PPE 10 Handset Operation Placing a Telephone Call aaa coon dbac ARA AAA 10 Answering a Telephone Call CO Line or Intercom s s 10 Placing an Intercom Call EN 10 Speakerphone and Headset Operation Placing a Telephone Call A 10 Answering a Telephone Call CO Line or Intercom s s s 11 Placing an Intercom Call seata AAAA 11 Switch from Handset Mode to Speakerphone Mode 11 Switch from Speakerphone Mode to Handset Mode 11 Switch Between Headset Mode and Handset Mode 11 Features and Operation caller ID ZEE 12 EE 12 Home Area Code Setup ssess ooo e eee aaa aa aaa aaa aaaaaaaaaazanzae 12 Local Area Code Setup uuuuuaaaaa aaa aaa aaa aaa aaaawaaaanaazanannawana 12 Receiving Caller ID on an Idle Telephone 13 Receiving Caller ID on a Telephone In Use nssssnnnnnnnnnnnnnnnnnnnnnnnnnnnne 13 Receiving Multiple Calls Simultaneously 222222221 13 Viewing the
9. Answering an All Page Meet Me Page 1 21 PAUSE eegene 21 Pause lime Programming BEE 21 Prime Cne Progr al NN WEE 22 PRIVACY Privacy EE 22 Per Call Privacy Release oooooo oo e a ea a aaa anna aa aaa aaaaaaaa nace 22 Enable Disable Privacy for this Station aaaaa111222 22 Redial Redial one time only ae ae o orzel A WEED ERA 22 POUT RISIA ECA 22 RNG Type POJEMNO sesser ansen swoi 23 PESO ME PRONG acc o W O AAAA Oy AA 23 Ringer Enable RE E 24 PEE Al A E E T E 24 Dialing from a Speed Dial Location WE 24 Pulse to Tone Switching E 24 TONE Pulse MOGE aka aoi eer TAEA ASERRE NE AERES 25 TEAMS JP ze o O A E E A 25 Volume Handset Headset Volume aaa aaa aaa aaa aa aaaaaannnnnnna 25 Paley ell E 25 Speakerphone Volume E 25 important Salety ANSTUENO S aaa wa AGA a EE Ew 26 Repair EE EE EE O EA EEEE AE wi 27 The FCC Wants You To KNOW aoi ka R a 28 Wall Mounting Template EE 29 EE VICI Y OCZY 30 Introduction Button Descriptions and Functions 31 32 33 34 ifa 15 SL 32 33 34 35 Caller ID Scroll Displays and scrolls through the most recent to the oldest Caller ID Also allows the user to scroll left in the program menu after the program button is pressed LCD Display The LCD Display shows the calendar when the telephone is idle The display will also show Caller ID data numbers dialed and is used to gulde you
10. Caller ID Database NOTE 1 Erasing Caller ID information cannot be undone Locate the number you wish to erase from Viewing Caller ID Database section Press nr You will be asked to confirm the deletion 01 19715551234 lt ERASE gt confirm Press to confirm deletion 01 Deleted Erasing All Caller ID Information from the Caller ID Database NOTE Caller ID information is stored at each phone independently 1 Press either the or Kg button to display the call summary screen TOTAL 26 NEW CALLS 01 2 Press WE You will be asked to confirm the deletion TOTAL 26 lt ERASE gt confirm 3 Press WE to confirm deletion All Deleted Conference wees You can conference 3 parties in one of two ways e Two outside lines and your extension e One outside line and one additional extension You may also use privacy release to conference one outside line with more than one additional extension See Privacy Release for more details 1 While on an outside line call press the ege Dutton to place this caller on hold 2 Make the second call by pressing an available line button or the a Dutton for an additional extension and dialing the telephone number or extension 3 When the third party answers press the w n button to establish the conference Data Jack The data jack on the back of the telephone allows you to connect a fax or modem The data jack is a spare jack that is conne
11. a headset press uiis NOTE You will be connected only to the party who initiated the Page All 2 After the conversation has finished hang up or press the wem button to disconnect Pause REDIAL You may use the Pause function to insert a 3 second delay in a speed dial sequence This is most commonly used in banking voice mail and long distance services The z Dutton becomes the pause button when on an outside line or when programming a speed dial location Pause Time Programming This feature allows you to program different pause times to make a delay between digits during a call Press the PROGRAM key Press the up or down arrow key to scroll to the Pause Time item Press the right arrow key to select this item Press the up or down arrow key to select a time value Press the right arrow key to confirm your selection SH e I 21 Prime Line Programming This feature allows you to program which line will be selected first when you lift the handset or press the speaker key Press the PROGRAM key Press the up or down arrow key to scroll to the Prime Line item Press the right arrow key to select this item Press the up or down arrow key to select a line Press the right arrow key to confirm your selection e Privacy Privacy Release Privacy prevents other 4 line telephones from intruding on a outside line conversation with another 4 line telephone Privacy can be released on a per call basis or fo
12. cent calls to the oldest calls in the database b Press the button to view the oldest calls to the most recent calls in the database 01719715551234 MICHAEL SMITH 3 4 To view the date and time press or wait approximately 10 seconds 01219713551234 OCT 08 14 22 The display will return to idle after 20 seconds Pressing any button other than sue and m will also terminate Caller ID viewing Dial a Telephone Number from the Caller ID Database ik 3 Locate the number you wish to call from Viewing Caller ID Database section Pick up the handset or press the ggg button to access an outside line Press the as and then the m buttons to dial Store the Telephone Number in a Speed Dial Location There are 24 memory locations 2 groups to store Speed Dial numbers Each memory location can store up to 24 digits including PAUSE FLASH and TONE l 2 3 4 NOTE Press the PROGRAM key Press the up or down arrow key to scroll to the Speed Dial item Press the right arrow key to choose this item You can also press the speed dial key directly to view the speed dial number Press the up or down arrow key to confirm your selection and edit the speed dial number To access the second group of speed dial locations press SHIFT any speed dial key that you desire The second set of speed dial numbers are from location 13 to location 24 Erasing a Caller s Information from the
13. cted directly to Line 2 If line 2 is not present the data jack is not usable 15 Date and Time Date Programming ROP ee PO Press the PROGRAM key Press the up or down arrow key to scroll to the Date item Press the right arrow key to choose this item Press the up or down arrow key to select the month Press the right arrow key to confirm your selection Press the up or down arrow key to select the day Press the right arrow key to confirm your selection Press the up or down arrow key to select the week Press the right arrow key to confirm your selection Time Programming gt SAR PIR Press the PROGRAM key Press the up or down arrow key to scroll to the Time item Press the right arrow key to select this item Press the up or down arrow key to select the hour Press the right arrow key to confirm your selection Press the up or down arrow key to select the minute Press the right arrow key to confirm your selection Dial Pad Disable The touch tone dial pad can be disabled to restrict outside calling When the dial pad is disabled no numbers can be dialed including speed dial numbers 1 Pressthe PROGRAM key 2 Press the up or down arrow key to scroll to the Dial Pad item 3 Press the right arrow key to select this item 4 Press the up or down arrow key to turn the dial pad On or Off 5 Press the right arrow key to confirm your selection Do Not Disturb DND lt a The Do Not Disturb f
14. e line 3 Do not connect other devices to Line 1 fax modem etc Do not connect Line 1 to a Digital Subscriber Line DSL The combined total length of cable allowed between all telephones in the system cannot exceed 600 feet gl Select a Location For Your Telephone This telephone may be used on a desk or wall mounted Choose a location that meets the following requirements 1 Near an AC outlet 2 Near the telephone line jack s 3 Away from any electrical machinery or appliances Install the Batteries This telephone requires three AA size batteries to retain user programmed settings in case of power failure This telephone will not operate during a power outage 1 Open the battery cover on the back of the telephone by removing the safety screw and pressing the tab in 2 Insert the batteries as indicated inside the battery compartment 3 Reinstall the battery cover and replace the safety screw NOTE When the display reads BATT replace the batteries When replacing the batteries disconnect the telephone lines but keep the power cord attached Riemoving power trom the telephone may result in memory loss Adjust the Viewing Angle The telephone has 2 desktop viewing angles and a wall mount position To adjust the angle remove the brackets from the left and right side of the telephone and reposition as shown below Desktop Viewing 1 Plug lines 1 and 2 into the L1 L2 jack on the top of the phone
15. e telephone is idle will activate the speakerphone Dial the telephone number you wish to call The number will appear on the display window After the conversation has finished press the wem button to disconnect Answering a Telephone Call CO Line or Intercom 1 When your station rings from an outside line call or an intercom call press the _ button to answer After the conversation has finished press the e button to disconnect Placing an Intercom Call 1 NOTE Press the button The display will show ICM the a button will light and you will hear intercom tone in the handset Dial the extension number you wish to call After pressing the button you may use the first 11 speed dial buttons as station select buttons The buttons are preprogrammed as extensions 11 thru 22 from left to right top to bottom After the conversation has finished press the button to disconnect Switch from Handset Mode to Speakerphone Mode 1 2 While talking on the handset press the gt button When the gt button lights place the handset in the cradle Switch from Speakerphone Mode to Handset Mode While talking on the speakerphone or headset lift the handset The weie Dutton light will turn off Switch Between Headset Mode and Handset Mode When headset mode is enabled Soeakerphone Mode is disabled Both Handset and Headset are active simultaneously whenever Headset Mode is enabled Feat
16. ed by CORTELCO with the product and loss of parts The warranty is voided in the event any unauthorized person alters or repairs the unit Telephone companies use different types of equipment and offer various types of services to customers CORTELCO does not warrant that this product is compatible with the type of equipment of any particular phone company or the services provided by it CORTELCO DISCLAIMS ANY IMPLIED WARRANTY INCLUDING THE WARRANTY OF MERCHANTABILITY AND THE WARRANTY OF FITNESS FORAPARTICULAR PURPOSE AS OF THE DATE ONE YEAR FROM THE ORIGINAL PURCHASE OF THE PRODUCT CORTELCOASSUMES NO RESPONSIBILITY FORANY SPECIAL INCIDENTALOR CONSEQUENTIAL DAMAGES THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES OR LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS SO THE ABOVE EXCLUSION AND LIMITATION MAY NOT APPLY TO YOU If failure occurs and your 4 Line Telephone is in warranty service shall be provided by returning it shipping prepaid to CORTELCO Repair Center 1703 Sawyer Road Corinth Mississippi 38834 The product will be repaired or replaced if examination by us determines the product to be defective Telephones received damaged as a result of shipping will require you to file a claim with the carrier 412541 TP1 25S User Guide Rev 2 0
17. her phone Handset Operation Placing a Telephone Call 1 NOTE 2 3 Lift the handset The first available line will automatically be selected You may press a line button to dial out from a specific line Dial the telephone number you wish to call The number will appear on the display window After the conversation has finished place the handset back in the cradle to disconnect Answering a Telephone Call CO Line or Intercom 1 2 When your station rings from an outside line call or an intercom call pick up the handset to answer After the conversation has finished place the handset back in the cradle to disconnect Placing an Intercom Call 1 2 NOTE Lift the handset Press the m Dutton The display will show ICM the a button will light and you will hear intercom tone in the handset Dial the extension number you wish to call After pressing the am button you may use the first 11 speed dial buttons as station select buttons The buttons are preprogrammed as extensions 11 thru 22 from left to right top to bottom After the conversation has finished place the handset back in the cradle to disconnect Speakerphone and Headset when activated Operation 10 Placing a Telephone Call 1 NOTE Press the qe Dutton The first available line will automatically be selected You may press a line button to dial out from a specific line Pressing the line button while th
18. hile on a conversation using the handset or headset press the GP or BE buttons to adjust the volume Ringer Volume While your telephone is idle press the lt i adjust the ringer volume Speakerphone Volume or Bp buttons to OI While on a speakerphone conversation press the c BI buttons to adjust the speakerphone volume 25 IMPORTANT SAFETY INSTRUCTIONS Always follow basic safety precautions when using your telephone equipment to reduce the risk of fire electrical shock and injury 1 2 3 11 12 13 14 Read and understand all instructions in the Owner s Instruction Manual Read all warnings and follow all instructions marked on the product Unplug this product from the wall outlet before cleaning Use adamp cloth for cleaning Do not use liquid or aerosol cleaners Do not use the telephone near water For example do not use near a bathtub wash bowl kitchen sink laundry tub swimming pool or in a wet basement Do not place this product on an unstable cart or stand The product may fall causing serious damage to the product Use only the type power source indicated on the label If you are not sure of the type power supply to your home consult your dealer or local power company Do not place any objects on the telephone line cord Do not locate the telephone where the line cord will be walked on Do not block or cover ventilation slots and openings in the bottom of the telephone The ope
19. ized repairs void registration and warranty 4 The telephone company may discontinue service if the telephone is determined to cause harm to the telephone network In this case the telephone company will A If possible notify the customer in advance that the service is being discontinued B Provide the customer with the opportunity to correct the situation C Inform the customer of their right to file a complaint with the FCC Your local telephone company may make changes in its facilities equipment operations or procedures that could affect the proper functioning of your equipment If they do you will be notified in advance to give you an opportunity to maintain uninterrupted telephone service 5 This telephone is Hearing Aid Compatible D When programming or testing emergency numbers or making test calls to emergency numbers A Remain on the line and briefly explain to the dispatcher the reason for the call before hanging up B Perform such activities in the off peak hours such as early morning or late evening Part 15 of FCC Rules This equipment generates uses and can radiate low level radio frequency energy It has been tested and found to comply with the limits for a Class B digital device in accordance with the specifications in Part 15J of the FCC Rules which are designed to provide reasonable protection against such interference in a residential installation If the equipment does cause interference to radio or
20. n outside line button Pulse to Tone Switching S If you have pulse dialing service you may need to access calling services such as banking and voice mail using tone dialing You may temporarily switch from pulse dialing to tone dialing during a call in order to access these features The system is reset to pulse dialing after you hang up 24 Press any time during your call to change to tone dialing mode The telephone is returned to pulse mode when you disconnect Tone Pulse Mode Depending on the phone service available in your area you may need to adjust the dialing mode NOTE All 4 lines will be set to the same dialing mode Pulse Mode Tone Mode 1 Pressthe PROGRAM key 2 Press the up or down arrow key to scroll to the Tone Pulse item 3 Press the right arrow key to select this item 4 Press the up or down arrow key to select Tone or Pulse dialing 5 Press the right arrow key to confirm your selection TRNSFR Transfer Je You may transfer an outside line to any extension on the system 1 While on a outside line conversation press _TRNSFR 2 Dialthe extension you wish to transfer to or press the desired Station Select button see Intercom Predefined Station Select Buttons NOTE Ifthe call is transferred successfully a single confirmation ring will be heard If the transfer is unsuccessful a double ring will beeard and the call will be placed on hold Volume ae Handset Headset Volume W
21. ng Enter the area code and press the right arrow to confirm your setup Receiving Caller ID on an Idle Telephone i When a call is received on an idle telephone the display will show the name telephone number and line that the call is received on 2 a If you answer the call the Caller ID data will remain on your display for the duration of the call b If the call goes unanswered or if answered by another extension the display will return to idle after approximately 5 seconds Receiving Caller ID on a Telephone In Use 1 When a call is recelved on an in use telephone you must press the HE button CALL ID NOTE This applies to any telephone where the display is being used i e programming speed dial on a telephone call setting the calendar etc 2 Press the we button again to return to your original display CALL ID Receiving Multiple Calls Simultaneously 1 The first incoming Caller ID data will be displayed on an idle telephone If an additional call is received press the 29 button to scroll through the active ringing Caller ID data Viewing the Caller ID Database 1 From an idle telephone press either the mg or button to display the call summary screen This screen will show the number of Caller ID entries in the database as well as the number of Caller ID entries that have not been viewed New Calls TOTAL 26 NEW CALLS 01 a Press the button to view the most re
22. nger volume is adjusted Line 3 Line 4 Telephone Jack 2 Pair 4 conductor line cord is required when plugging into a 2 line RJ14C wall jack Line 1 Line 2 Telephone Jack 2 Pair 4 conductor line cord is required when plugging into a 2 line RJ14C wall jack Data Telephone Jack Connects to Line 2 Useful for plugging in credit card readers faxes modems etc when Line 2 is connected 12VDC 400mA Adapter supplied is reguired to use this telephone Dual level Tilt Legs Allows you to place the telephone at 2 levels or wall mount level Installation What s Included With Your 4 Line Speakerphone 1 Base Telephone Handset Handset Coil Cord 12VDC 400mA AC Adapter 2 Pair 4 Conductor Line Cords 2 Pair 4 Conductor Short Cord for Wall Mounting User Guide Site Planning This telephone can be connected to 4 separate telephone lines You may connect directly to 2 2 Line RJ14C telephone jacks If 4 RJ11C jacks will be used you will need to use 2 line couplers to combine the lines into 2 cords Lines 1 and 2 on one cord lines 3 and 4 on the second cord In order for multiple 4 Line telephones to inter operate as a system observe these precautions 1 Be sure Line 1 is connected throughout the system 2 Be sure any other line you wish to appear on a phone is in the same position as the other phones Never cross phone lines i e Line 3 on Ext 11 cannot be Line 2 on a different extension It must b
23. nings should never be blocked by placing the telephone on a bed sofa rug or other similar surfaces This telephone should never be placed near or over a radiator or heat register This telephone should never be placed in a built in installation unless proper ventilation is provided Never spill liquid on the telephone or push objects of any kind through ventilation slots Liquid or objects may touch dangerous voltage points or short out parts that could result in a risk of fire or electrical shock Do not disassemble this product Opening or removing covers may expose you to dangerous voltages or other risks Incorrect reassembly can cause electrical shock when the product is subsequently used Do not overload outlets and extension cords Some telephones require AC power from an outlet overloading the outlets can result in the risk of fire or electric shock Avoid using a telephone during a local thunderstorm There may be a remote risk of electrical shock from lightning Do not use a telephone in the vicinity of a gas leak to report the leak or otherwise Unplug the telephone from the wall outlet and refer servicing to qualified service personnel under the following conditions e When the line cord is frayed or plugs damaged If liquid has been spilled into the telephone e If the telephone has been exposed to rain or water If the telephone does not operate properly by following the operating instructions Adjust only those controls
24. odular telephone outlet that is Part 68 compliant This telephone cannot be used with coin service provided by the telephone company Connection to party lines is subject to state tariffs Check with your local telephone company 2 FCC rules require that upon request you provide the following information to the telephone company A The line telephone number to which you will connect the telephone equipment B The FCC Registration Number and Ringer Equivalence Number REN These numbers can be found on a label on the bottom of your telephone equipment The Ringer Equivalence Number REN which is used to determine the number of devices you may connect to your phone line indicates the amount of power that your telephone draws from the telephone company line during ringing If you have more than one telephone or other terminal device connected to the telephone company line you should total the RENs and be sure that the total is not more than five Your telephones may not ring if the total is more than five Also in some rural locations your telephone may not ring if the REN total is more than three 3 If it is determined that your telephone equipment is malfunctioning the FCC requires that it not be used and be unplugged from the modular outlet until the problem has been corrected Repairs to this telephone equipment can be made only by the manufacturer or its authorized agents or by others who may be authorized by the FCC Unauthor
25. ou that a CO line is still on hold 1 Press the PROGRAM key 2 Press the up or down arrow key to scroll to the Hold Remind item 3 Press the right arrow key to select this item 4 Press the up or down arrow key to select a time value 5 Press the right arrow key to confirm your selection Intercom The 4 line telephones allow extension to extension calling without using telephone lines Predefined Station Select Buttons After pressing the emm Dutton the Speed Dial buttons become Station Select buttons allowing you to press one of the Speed Dial buttons to contact another extension The Station Select buttons are predefined as 11 thru 22 left to right top to bottom To use these buttons press the emm Dutton followed by the Station Select button of the extension you wish to call 18 Placing an Intercom Call M NOTE a If using the handset pick up the handset and press emm b Ifusing speakerphone or a headset press gt Dial the extension number you wish to call or press a Station Select button After the conversation has finished hang up or press the wem button to disconnect If the called party disconnects first both phones are disconnected Pressing the emm button to end an intercom call that has already been ended may cause your station to access an outside line Press the wem button again to disconnect from the outside line Answering an Intercom Call G NOTE NOTE When you
26. phone hands free When the phone is in Headset Mode the Speakerphone and the hook switch inside the handset cradle are disabled The button is used to toggle between off hook and on hook The handset is still usable but only by using the button Headset Enable Disable e Press ES us to toggle headset mode When the x button light flashes headset mode is enabled and the speakerphone is enabled Operation NOTE Hold Use the button to pick up and hang up This is true for headset and handset operation when in headset mode Pressing Speed Dial buttons or Line buttons will cause the telephone to go off hook Use the button to hang up lt is important to remember that the hook switch is inoperative when in headset mode If you use the handset and then hang up the handset the phone will not disconnect from the telephone line You must use the zz button HOLD Holding a Call While on a conversation press the ge Dutton to place the call on hold The line button corresponding to the call on hold will blink on and off repeatedly A Reminder Tone will be heard every 30 seconds while the call is on hold This can be disabled See Hold Reminder Retrieving a Held Call To retrieve a held call press the line button where the call is held When a call is on hold the line button will blink on and off repeatedly Hold Reminder This feature allows you to program the hold reminder time to remind y
27. r all calls Per Call Privacy Release e While on an outside call press the line button corresponding to the line you are using to release privacy You will hear a single ring to confirm the line is no longer private When you hang up privacy will be restored to the line for the next call e Press the line button again to enable privacy You will hear a double ring to confirm privacy has been restored Disable Line Privacy for this Station Enable Line Privacy for this Station 1 Pressthe PROGRAM key 2 Press the up or down arrow key to scroll to the Privacy Release item 3 Press the right arrow key to select this item 4 Press the up or down arrow key to turn the privacy release On or Off 5 Press the right arrow key to confirm your selection Redial Redial one time only L 2178 Redial allows you to call the last phone number dialed e From an idle telephone press s The first available line will be used to dial the last number dialed You may pick up the handset or proceed in speakerphone mode Auto Redial You may also use auto redial to repeatedly dial the last phone number dialed up to 10 times as shown below 1 Dal the number you wish to auto redial 2 Hang up 22 3 Press a line button to dial out on 4 Press ae The system will redial the last number dialed and wait 30 seconds NOTE Ifthe called party answers you may pick up the handset or press RED AL the P button to stop the
28. r station receives an Intercom Call your display will show which extension is calling and you will hear a distinctive double ring a Pick up the handset to answer the Intercom Call in handset mode b Press the weg button to answer the Intercom Call in speakerphone or headset mode After the conversation has finished hang up or press the emm button to disconnect If the calling party disconnects first both phones are disconnected Pressing the ao button to end an intercom call that has already been ended may cause your station to access an outside line Press the wazy button again to disconnect from the outside line When your phone is in Do Not Disturb mode your phone will not ring for Intercom Calls You may however still answer intercom calls Line Connection Each 4 line telephone comes default with all four lines enabled Because the phone has Line In Use detection lines that are not connected will be lit constantly Turning off line connections for inactive lines will turn the Line In Use light off and disable access to the line Deactivate Line Connection Activate Line Connection 1 2 WOMAR OP Press the PROGRAM key Press the up or down arrow key to scroll to the Line Connection item Press the right arrow key to select this item Press the up or down arrow key to select a line Press the right arrow key to confirm your selection Press the up or down arrow key to turn the line connection On or Off P
29. ress the right arrow key to confirm your selection 19 Line Status Indication Each line has a light to show its status No Light Line is available if connected Blinks once every 2 seconds Line is in use by this phone Quickly blinks on and off repeatedly Line is on hold by this phone Slowly blinks on and off repeatedly Line is on hold by another phone Fast Flash Line is currently ringing Constantly lit Line is in use by another phone The phone also has Line In Use indication for non system telephones fax modem etc When another device is using a phone line the light on the line will be constantly lit and you may press the line button to monitor the line Mute The mute function turns off the telephone microphone for the speakerphone handset or headset so the other party cannot hear you This is useful to block out background noise e To toggle Mute on and off press the _ button While the phone is muted the amm button will be lit Message Waiting New Call Indication If you subscribe to Caller ID from your local telephone company the MSG CALLS light will light solid when a call is received until it is reviewed from the Caller ID database Message Waiting will show on the LCD with line If you subscribe to Voice Mail from your local telephone company the MSG CALLS light will blink when a call is received and a voice mail message is left This telephone is compatible with FSK type voice mail signaling Check
30. ressure and rupture the discharged batteries When inserting the batteries into this product the proper polarity or direction must be observed Reverse insertion of batteries can cause charging which may result in leakage or explosion Remove the batteries from this product if the product will not be used for an extended period of time several moths or more since during this time the batteries could leak damaging the product Discard dead batteries as soon as possible since they are more likely to leak in a product Do not store this product or the batteries provided with or identified for use with this product in high temperature areas SAVE THESE INSTRUCTIONS 26 Repair Of Your Telephone DO NOT ATTEMPT TO REPAIR THIS PRODUCT YOURSELF 4 Line Telephones manufactured by CORTELCO must be returned to us for repair You can return your telephone to CORTELCO for repair or replacement in accordance with our LIMITED WARRANTY DATE OF PURCHASE CORTELCO warrants THIS PRODUCT against defects in material and workmanship in accordance with our LIMITED WARRANTY If your telephone is returned for repair include a copy of your sales receipt containing the date of purchase DO NOT INCLUDE THE ORIGINAL SALES RECEIPT If date of purchase is not included the factory date encoded on the label on the bottom of your telephone will be used as the date of purchase The factory date allows six months for distribution and sale of this product If yo
31. television reception which can be determined by unplugging it from the telephone line and the electrical outlet the user is encouraged to try to correct the interference by one or more of the following measures e Where it can be done safely reorient the radio or TV receiving antenna e Where possible relocate the television radio or other receiver with respect to the telephone equipment e Plug the telephone AC Adapter into an outlet on a different circuit than used by the radio or television e Consult a dealer or an experienced radio television technician for additional suggestions 28 S PLACE THIS TEMPLATE ON THE WALL THE LOCATION OF THE SCREWS IS INDICATED BY THE CENTERS OF THE CROSSED LINES FASTEN THE SCREWS WITH ANCHORS LEAVING 3 16 OF THE SCREW EXTENDING FROM THE WALL S 29 Limited Warranty If this product was purchased by you new in the U S or Puerto Rico CORTELCO warrants it against defects in material and workmanship for a period of one 1 year from the date of original purchase This warranty is in lieu of all other express warranties During the warranty period CORTELCO agrees to repair or at its option replace the defective product or any part of it without charge for parts or labor This is your exclusive remedy This warranty does not cover damage resulting from accident misuse abuse improper installation or operation lack of reasonable care the affixing of any attachment not provid
32. through system programming Caller ID Scroll Displays and scrolls through the oldest to the most recent Caller ID Also allows the user to scroll right in the program menu after the program button is pressed Program Scroll This allows the user to scroll up through the program menu after pressing the program button Also dials the number displayed on the Caller ID by pushing dial Program Scroll This allows the user to scroll down through the program menu after pressing the program button Also shows Caller ID data of other lines ringing when multiple calls are received New Call Message Waiting Indicator This indicator lights solid when there is new Caller ID data This indicator flashes when there is a message from CO Voice Mail requires FSK signaling from your local telephone company LCD will show Message Waiting with Line Shift Accesses the second set of 12 Speed Dial bins Also this button is used to access special features Intercom Initiates extension to extension calling Page Allows you to broadcast a voice message to 1 or all extensions in the system Speed Dial Bins Stores up to 24 telephone numbers The first 12 are accessible with a single button press Press ae PIUS the speed dial button to access the last 12 14 Direct CO Line Access buttons Allows you to access a specific outside line Speakerphone Headset Allows you to communicate with outside lines or other extensions hands free through
33. u return your telephone for repair the warranty period is not extended The original date of purchase continues to apply to your warranty OUT OF WARRANTY REPAIR We will repair this product for a nominal fee after the LIMITED WARRANTY has expired if you send it to us in a complete and undamaged condition The repaired 4 line telephone will be shipped to you C O D freight collect RETURN FOR REPAIR PACKAGING If you are returning a unit to us for repair package it carefully preferably in the original carton Be sure to include your return address a copy of the sales receipt showing date of purchase and a note describing the problem you have with your telephone Shipping must be prepaid If the telephone is in warranty it will be repaired or replaced at our option at no cost to you and it will be returned shipping prepaid Ship your 4 line telephone shipping prepaid to GORTELGO REPAIR CENTER 1703 SAWYER ROAD CORINTH MS 38834 21 The FCC Wants You To Know This telephone is registered with the Federal Communications Commission and it complies with Part 15J and Part 68 of the FCC Rules and Regulations Modifying or tampering with the telephone s internal components can cause a malfunction and might invalidate the telephone s warranty and void your FCC authorization to operate it The FCC requires us to provide you with the following information 1 The FCC requires that you connect to a nationwide telephone network through a m
34. unction may be used to avoid any telephone interruptions When activated your telephone will not ring for any calls Press the ge Dutton to toggle DND on and off When DND is active the _it button will be lit Extension Numbers When using multiple phones each phone must be set as a unique extension number The phones are factory set as Extension 11 and can be programmed from 11 to 22 1 Pressthe PROGRAM key 2 Press the up or down arrow key to scroll to the Extension NO item 3 Press the right arrow key to select this item 4 Press the up or down arrow key to select an Extension ID 5 Press the right arrow key to confirm your selection Flash FLASH You may use the ggg DUttON to access custom calling features provided by your telephone company such as call waiting 3 way calling etc e While on an outside call press the egen button to invoke call waiting or other special telephone company services Contact your local telephone company for instructions on the use of special services Flash Time Programming This feature allows you to program different flash times Press the PROGRAM key Press the up or down arrow key to scroll to the Flash Time item Press the right arrow key to select this item Press the up or down arrow key to select a time value Press the right arrow key to confirm your selection ee 2 Headset Mode r w A headset may be used with your 4 line telephone to allow you to use your
35. ures and Operation Caller ID Your 4 Line telephone is equipped with Caller ID for all four outside lines To use the Caller ID feature you must subscribe to Caller ID service for each line through your local telephone service provider You may review redial or store in speed dial any of the numbers stored in Caller ID Area Codes Prior to using the Caller ID feature of the telephone your home area code and any local area codes should be programmed This will allow you to dial local numbers from the Caller ID log NOTE All numbers within your Home area code will only dial the 7 digit phone number All numbers within your Local area codes will dial the area code 7 digit phone number 10 digit dialing All numbers outside these area codes will dial 1 area code phone number 11 digit dialing If you have not set up a Home Area Code or Local Area Codes all phone numbers will be dialed as 11 digits 1 Area Code Phone Number If you set uo Home Area Code and Local Area Codes after Caller ID data has been received only Caller ID data received after setup will reflect the area code changes Home Area Code Setup Local Area Code Setup de 2 3 4 SH AP Press the PROGRAM key Press the up or down arrow key to scroll to the Area Code item Press the right arrow to choose this item Press the up or down arrow key to select Home HAC or Local LAC area code Press the right arrow key to start your setii
36. way and insert it Adjust the Viewing Angle Brackets on the left and right side of the telephone to allow the phone to rest flat on the wall Plug the short telephone cord into the L1 L2 jack on the back of the telephone Connect the other end of the telephone cord into the jack into the wall telephone outlet Slip the phone onto the wall mount lining up the wall mouniing holes over the wall plate posts or screws Be sure the short telephone cord is being inserted into the telephone cord channel on the back of the phone Slide the telephone down so it is firmly in place Place the handset in the cradle Plug lines 3 and 4 into the L3 4 jack on the top of the phone Plug the AC Adapter tip into the ADAPTER jack on the top of the phone Plug the large end into an AC outlet Handset Catch Press to release Wall Mount Adapter Telephone Cord Channel Replace Wall Mount Adapter Move Viewing Angle Brackets on the left and right side of the telephone as shown Using Your Telephone Line Use Indications Each Line Button has an indicator to show you the status of the telephone line as shown below No Light Line is available if connected Blinks once every 2 seconds Line is in use by this phone Quickly blinks on and off repeatedly Line is on hold by this phone Slowly blinks on and off repeatedly Line is on hold by another phone Fast Flash Line is ringing Constantly lit Line is in use by anot
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