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Compaq Interconnect Switch Switch User Manual

1. HP Color LaserJet 4610n HP color LaserJet 4610n series printer User Guide Copyright and License 2005 Copyright Hewlett Packard Development Company L P Reproduction adaptation or translation without prior written permission is prohibited except as allowed under the copyright laws The information contained herein is subject to change without notice The only warranties for HP products and Services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical errors or omissions contained herein Part number Q7732 90902 Edition 1 1 2005 Trademark Credits Adobe is a trademark of Adobe Systems Incorporated Corel amp and CorelDRAW are trademarks or registered trademarks of Corel Corporation or Corel Corporation Limited Energy Star and the Energy Star logo are U S registered service marks of the United States Environmental Protection Agency Microsoft is a U S registered trademark of the Microsoft Corporation Netscape Navigator is a U S trademark of Netscape Communications PANTONE Colors generated may not match PANTONE identified standards Consult current PANTONE Publications for accurate color PANTONE and other Pantone Inc trademarks are the property of Pantone Inc Pantone Inc 2000 PostScript is a trademark
2. Output is curled or wrinkled Printer response problems No display message Printer is on but nothing prints Printer is on but is not receiving data Unable to select the printer from the computer Printer control panel problems Control panel settings work incorrectly Incorrect printer output Incorrect fonts are printed Unable to print all characters in a symbol set Drifting text between printouts Erratic missing characters or interrupted printout 123 Partial printout Software application problems Unable to change system selections through software Unable to select a font from the software Unable to select colors from the software Color printing problems Printing black instead of color Incorrect shade Missing color Inconsistent colors after installing a print cartridge Printed colors do not match screen colors Print quality troubleshooting 124 Chapter 8 Problem solving ENWW Basic troubleshooting checklist ENWW If you are experiencing problems with the printer this checklist may help identify the cause of the problem Is the printer connected to power Is the printer in the Ready state Are all necessary cables connected Are any messages displayed on the control panel Was a genuine HP supply installed Were recently replaced print cartridges installed correctly Was the pull tab on the cartridge removed
3. 162 Chapter 8 Problem solving ENWW Jam in Tray 2 1 Pull out the tray indicated and place it on a flat surface Make sure that the paper guides are in the correct position 2 Remove any partially fed media Grasp the media by both corners and pull down NOTE Use Tray 1 to avoid jams with heavier paper Inspect the media path to ensure that it is clear e NOTE If the media tears make sure that all media fragments are removed from the paper path before resuming printing 4 Checkto make sure the media is located correctly and underneath the front corner tabs Insert the tray into the printer Make sure all trays are completely closed Jams in the top cover Jams in the top cover occur in of the areas indicated in the figures below Use the procedures in this section to clear a jam in this area ENWW Clearing jams 163 1 Jammed paper 2 Crumpled paper in the fuser To clear a jam in the top cover area WARNING Do not touch the fuser It is hot and could cause burns The fuser s operating temperature is 190 C 374 F Wait ten minutes to allow the fuser to cool before touching the fuser 1 Using the side handles open the top cover 164 Chapter 8 Problem solving ENWW 2 Firmly lift the two green handles on either side of the f
4. Click Start click Settings and then click Printers or Printers and Faxes Right click the printer icon and choose Properties Select the Device Settings tab Click the desktop printer icon From the Printing menu click Change Setup Delete the printer and reinstall The driver will be auto configured with the new options when it is reinstalled AppleTalk connections only NOTE Configuration settings may not be available in Classic mode Open Print Center Select the hard drive click Applications click Utilities then double click Print Center Click on the print queue On the Printers menu click Show Info Select the Installable Options menu NOTE Configuration settings may not be available in Classic mode Printer software 11 Operating System Macintosh OS X 3 To change settings for all immediate print jobs until the application is closed On the File menu click Print Change settings that you want on the various pop up menus To change print job default settings For example turn on Print on Both Sides by default On the File menu click Print Change settings that you want on the various pop up menus and then on the Presets pop up menu click Save as and enter a name for the preset These settings are saved in the Presets menu To use the new settings you must select the saved preset option every time you open a program and print To change confi
5. For a list of printer drivers updated HP printer software and product support information go to http www hp com support clj4610 Software features Automatic configuration Update Now and Preconfiguration features are available with the HP Color LaserJet 4610n printer Driver Autoconfiguration The HP LaserJet PCL 6 drivers for Windows and the PS drivers for Windows 2000 and Windows XP feature automatic discovery and driver configuration for printer accessories at the time of installation Some accessories that the Driver Autoconfiguration supports are the duplexing unit optional paper trays and dual inline memory modules DIMMs If the environment supports bidirectional communication the installer presents Driver Autoconfiguration as an installable component by default for a Typical Installation and for a Custom Installation Update Now If you have modified the configuration of the HP Color LaserJet 4610n printer since installation the driver can be automatically updated with the new configuration in environments that support bidirectional communication Click the Update Now button to automatically reflect the new configuration in the driver The Update Now feature is not supported in environments where shared Windows 2000 or Windows XP clients are connected to Windows 2000 or Windows XP hosts Chapter 1 Printer basics ENWW NOTE NOTE ENWW HP Driver Preconfiguration HP Driver Preconfiguration is a software archi
6. Load Tray 1 with the specified media OR If the corrected paper is loaded in Tray 1 press v to print To use media from another tray clear the media from Tray 1 and then press v No action necessary No action necessary If you believe you purchased an HP cartridge please call the HP fraud hotline at 1 877 219 3183 toll free in North America CAUTION Any printer repair required as a result of using non HP cartridges is not covered under HP warranty To continue printing press v ENWW Control panel messages continued Control panel message NON HP SUPPLY IN USE alternates with Ready The supplies gauge will display the consumption levels of print cartridges but the level of any refilled cartridge will not be shown ORDER COLOR CARTRIDGE The supplies gauge will display the consumption levels of print cartridges alternates with Ready The supplies gauge will display the consumption levels of print cartridges ORDER FUSER KIT LESS THAN XXX PAGES For help press alternates with Ready ORDER SUPPLIES alternates with Ready For help press The supplies gauge will display the consumption levels of print cartridges ENWW The printer has detected that a non HP print cartridge is currently installed The identified print cartridge is nearing the end of its useful life The printer is ready and will continue for the estimated number of pages indicated Estimated page
7. e Do not use paper that has already been printed on or that has been fed through a photocopier e Do not use paper with a watermark if you are printing solid patterns Paper that can damage the printer In rare circumstances paper can damage the printer Avoid the following paper to prevent possible damage to the printer e Do not use paper with staples attached e Do not use transparencies designed for inkjet printers or other low temperature printers or transparencies designed for monochrome printing Use only transparencies that are specified for use with HP Color LaserJet printers e Do not use photo paper intended for inkjet printers e Do not use paper that is embossed or coated and is not designed for the temperatures of the image fuser Select media that can tolerate temperatures of 190 C 374 F for 0 1 second 70 Chapter 4 Printing tasks ENWW e Do not use letterhead paper with low temperature dyes or thermography Preprinted forms or letterhead must use inks that can tolerate temperatures of 190 C 374 F for 0 1 second e Do not use any media that produces hazardous emissions or that melts offsets or discolors when exposed to 190 C 374 F for 0 1 second To order HP Color LaserJet printing supplies go to http www hp com go ljsupplies in the United States or to http www hp com ghp buyonline htm worldwide ENWW Selecting print media 71 Configuring input trays NOTE NOTE NOTE 72 T
8. 84 Chapter 4 Printing tasks ENWW Printing on special media NOTE NOTE CAUTION NOTE ENWW Use these guidelines when printing on special types of media Special media such as envelopes transparencies custom size paper or heavy media greater than 120 g m is used in Tray 1 To print on any special media use the following procedure 1 Load the media in the paper tray 2 When the printer prompts you for the paper type select the correct media type for the paper loaded in the tray For example select GLOSSY when loading HP Gloss Laser Paper 3 Inthe software application or the printer driver set the media type to match the media type that is loaded in the paper tray For the best print quality always verify that the media type selected on the printer control panel and the media type selected in the application or printer driver match the type of media loaded in the tray Transparencies When printing on transparencies use the following guidelines e Handle transparencies using the edges Oils from your fingers deposited on the transparency can cause print quality problems e Use only overhead transparencies recommended for use in this printer Hewlett Packard recommends using HP Color LaserJet Transparencies with this printer HP products are designed to work together for optimum printing results e In either the software application or the driver select TRANSPARENCY as the media type or print from a tray th
9. ENWW Control panel messages continued Control panel message 41 3 UNEXPECTED SIZE IN TRAY X For help press alternates with LOAD TRAY XX TYPE SIZE To use another tray press v 41 5 UNEXPECTED TYPE IN TRAY X For help press alternates with LOAD TRAY XX TYPE SIZE To use another tray pressv 41 X PRINTER ERROR For help press alternates with 41 X PRINTER ERROR To continue press v 49 XXXX PRINTER ERROR To continue turn off then on ENWW Media is loaded that is longer or shorter in the feed direction than the size configured for the tray The printer senses a different media type in the media path than configured in the tray A printer error has occurred X Description 1 Unknown misprint error Beam detect misprint error Media feed error type No VSYNC error ETB detection error Feed delay error 2 3 4 5 Media feed error type 6 7 9 Noise VSREQ error A critical firmware error has occurred If the incorrect size was selected cancel the job or press to access help OR Press v to select another tray Press 4 and to step through the instructions If the incorrect size was selected cancel the job or press to access help OR Press v to select another tray Press 4 and w to step through the instructions Press v to continue or press for more information If the message persists turn the printer off and then back on If t
10. Click Start and then click Programs Point to HP LaserJet 4610n and then click Tools Click Uninstaller Click Next Select the HP printing system components you want to uninstall Click OK Follow the instructions on the computer screen to complete the uninstallation A oy dm cos JV cm To remove software from Macintosh operating systems Drag the HP LaserJet folder and PPDs to the trash can Software for networks For a summary of available HP network installation and configuration software solutions see the HP Jetdirect Print Server Administrator s Guide You can find this guide on the CD ROM included with the HP Jetdirect 175x external print server HP Web Jetadmin HP Web Jetadmin allows you to manage HP Jetdirect connected printers within your intranet using a browser HP Web Jetadmin is a browser based management tool and should be installed only on a single network administration server It can be installed and run on Red Hat Linux Suse Linux Windows 2000 Professional Server and Advanced Server and Windows XP Professional Service Pack 1 systems To download a current version of HP Web Jetadmin and for the latest list of supported host systems visit HP online at http www hp com go webjetadmin When installed on a host server HP Web Jetadmin can be accessed by any client through a supported web browser such as Microsoft Internet Explorer 5 5 and 6 0 or Netscape Navigator 7 0 HP Web Jetadmin has the following
11. and jam recovery See Changing printer control panel configuration settings for more information Bees ues emm JOB STORAGE LIMIT Sets the limit for the maximum number of jobs stored in the printer memory 40 Chapter 2 Control panel ENWW Wee ues eem JOB HELD TIMEOUT OFF 1 HOUR 4 HOURS 1 DAY 1 WEEK SHOW ADDRESS COLOR BLACK MIX AUTO MOSTLY COLOR PAGES MOSTLY BLACK PAGES ENWW Sets the period of time that the System keeps files in job storage before deleting them from the queue The default is OFF This item determines whether the printer s IP address is shown on the display with the Ready message The default is OFF This menu item establishes how the printer switches from color to monochrome black and white mode for maximum performance and print cartridge life AUTO will determine the mode the engine will go into based on the first page of a print job If the first page is monochrome the engine will go into mono mode until a color page is detected It will then continue in color mode until the end of the job If the first page is in color the engine will go into color mode for the duration of the job Select MOSTLY COLOR PAGES if nearly all of your print jobs are color with high page coverage This will cause the engine to always run in color mode even if the whole job is in monochrome Select MOSTLY BLACK PAGES if you print mostly monochrome print jobs or a combination of col
12. 5 Press vto select PRINT DEMO The message Printing DEMO PAGE appears on the display until the printer finishes printing the demo page The printer returns to the Ready state after printing the demo page Print CMYK samples Use the PRINT CMYK SAMPLES page to print CMYK color samples to match the color values in your application 1 Press Menu to enter the MENUS 2 Press v to highlight INFORMATION 3 Press vto select INFORMATION 4 Press v to highlight PRINT CMYK SAMPLES 5 Press vto select PRINT CMYK SAMPLES The message Printing CMYK Samples appears on the display until the printer finishes printing the demo page The printer returns to the Ready state after printing the demo page Print RGB samples Use the PRINT RGB SAMPLES page to print RGB color samples to match the color values in your application 1 Press Menu to enter the MENUS 2 Press to highlight INFORMATION 3 Press v to select INFORMATION 4 Press to highlight PRINT RGB SAMPLES 5 Press v to select PRINT RGB SAMPLES The message Printing RGB Samples appears on the display until the printer finishes printing the demo page The printer returns to the Ready state after printing the demo page PCL or PS font list Use the font lists to see which fonts are currently installed in the printer The font lists also show which fonts are resident on an optional hard disk accessory or flash DIMM 1 Press Menu to enter the MENUS 2 Press v to
13. An acronym for colors red green and blue Glossary 227 ROM supplies TCP IP toner transfer unit tray xerographic paper 228 Glossary An acronym for read only memory a type of computer memory used to store data that should not be changed Materials used by the printer that are used up and must be replaced Supply items for the HP Color LaserJet 4610n printer are the four print cartridges the transfer belt and the fuser An internet protocol developed by the U S Department of Defense that has become the global standard for communications The fine black or colored powder that forms the image on the printed media The black plastic belt that transports the media inside the printer and transfers the toner from the print cartridges onto the media A receptacle for holding blank media General term for paper intended for photocopy or laser printer use ENWW Index Symbols Numerics 2 sided printing 89 A accessories ordering 203 part numbers 204 alerts configuring 122 auto continue 54 B booklet printing 90 C cables ordering 204 clearable warnings setting display time 54 color adjusting 108 CMYK ink set emulation 107 edge control 109 four color printing 107 halftone options 108 HP ImageREt 2400 106 managing 108 matching 110 neutral grays 109 printin grayscale 108 printed vs monitor 110 RGB 109 sRGB 107 using 106 color options configuring 50 color supply out reporting 55 com
14. Selecting media by Type and Size results in significantly better print quality for heavy paper glossy paper and transparencies Using the wrong setting might result in unsatisfactory print quality Always print by Type for special print media such as labels or grayscale transparencies Print by Size for envelopes if possible e f you want to print by Type or Size select the Type or Size from the Page Setup dialog box the Print dialog box or the Print Properties dialog box depending on the application e Ifyou often print on a certain type or size of media the printer administrator for a network printer or you for a local printer can configure a tray for that type or size Then when you choose that type or size as you print a job the printer pulls media from the tray configured for that type or size Print setting priorities Changes made to print settings are prioritized according to where the changes are made as follows NOTE The names of commands and dialog boxes may vary depending on your program e Page Setup dialog box This dialog box opens when you click Page Setup or a similar command on the File menu of the program you are working in Settings changed here override settings changed anywhere else e Print dialog box This dialog box opens when you click Print Print Setup or a similar command on the File menu of the program you are working in Settings changed in the Print dialog box have a lower priority and do not
15. The HP Jetdirect external print server provides software solutions for e Novell NetWare e Microsoft Windows and Windows NT networks e Apple Mac OS LocalTalk e UNIX HP UX and Solaris e Linux Red Hat and SuSE e Internet printing For a summary of available network software solutions refer to the HP Jetdirect Print Server Administrator s Guide or visit HP online at http www hp com support net_printing NetWare networks When using Novell NetWare products with an HP Jetdirect print server Queue Server mode provides improved printing performance over Remote Printer mode The HP Jetdirect print server supports Novell Directory Services NDS as well as bindery modes For more information see the HP Jetdirect Print Server Administrator s Guide For Windows 2000 and XP systems use the printer installation utility for printer setup on a NetWare network Windows networks For Windows 2000 and XP systems use your printer installation utility for printer setup on a Microsoft Windows network The utility supports printer setup for either peer to peer or client server network operation Enhanced I O configuration 63 AppleTalk networks Use the HP LaserJet Utility to set up the printer on an EtherTalk or LocalTalk network For more information refer to the HP Jetdirect Print Server Administrator s Guide included with printers equipped with the HP Jetdirect print server UNIX Linux networks Use the HP Jetdirect printer insta
16. The Neutral Grays setting determines the method used for creating gray colors used in text graphics and photographs Two values are available for the Neutral Grays setting e Black Only generates neutral colors grays and black using only black toner This guarantees neutral colors without a color cast e 4 Color generates neutral colors grays and black by combining all four toner colors This method produces smoother gradients and transitions to non neutral colors and it produces the darkest black Some applications convert text or graphics to raster images In these cases the Photographs settings will also control text and graphics Edge Control The Edge Control setting determines how edges are rendered Edge control has three components adaptive halftoning REt and trapping Adaptive halftoning increases the edge sharpness Trapping reduces the effect of color plane misregistration by slightly overlapping the edges of adjacent objects The color REt option increases the apparent resolution by placing each dot for the smoothest edges Four levels of edge control are available e Maximum is the most aggressive trapping setting Adaptive halftoning and color REt settings are on e Normal is the default trapping setting Trapping is at a medium level Adaptive halftoning and color REt settings are on e Light sets trapping at a minimal level Adaptive halftoning and color REt settings are on e Off turns off trapping adaptiv
17. Use paper from a different source or from an unopened ream of paper Some areas of the paper reject toner Use paper from a different source or from an unopened ream of paper The letterhead you are using is printed on rough paper Use a smoother xerographic paper If this solves your problem consult with the printer of your letterhead to verify that the paper used meets the specifications for this printer See Supported media weights and sizes The paper is excessively rough Use a smoother xerographic paper Overhead transparency defects Overhead transparencies may display any of the image quality problems that any other type of media will cause as well as defects specific to printing transparencies In addition because transparencies are pliable while in the print path they are subject to being marked by the media handling components Allow transparencies to cool at least 30 seconds before handling them On the printer driver s Paper tab select Transparency as the media type Also make sure that the tray is correctly configured for transparencies Check that the transparencies meet the specifications for this printer See Supported media weights and sizes For more information consult the HP LaserJet Family Print Media Guide See http www hp com support clj4610 for HP LaserJet Family Print Media Guide ordering information For downloadable manuals go to http www hp com support clj46 10 When you connect sele
18. alternates with TRAY XX TYPE SIZE To change size or type pressv TRAY X EMPTY TYPE SIZE alternates with Ready TRAY X OPEN For help press alternates with Ready ENWW The tray is loaded with media longer or shorter in the feed direction than the size configured for the tray The printer is reporting the current configuration of tray X The tray switch is in the STANDARD position The printer is reporting the current configuration of tray X The tray switch is in the CUSTOM position The specified tray is empty and the current job does not currently need this tray to print The specified tray is open or not closed completely Adjust the side and rear media guides against the paper If the media used is letter A4 executive JIS B5 A5 or legal the tray switch should be set to STANDARD Set the tray switch to CUSTOM for all other media sizes The tray switch must be set before the size can be selected from the control panel If necessary press v after the tray is closed to reset the paper size or type If the configuration of the size and type is correct press to clear the message To change media size or type press v Use a and to highlight the size or type and then press v to select If action is required to change the size a message with instructions will appear after the selection is attempted If the configuration of the size and type is correct press 5 to
19. command that attempted to perform an illogical operation for example to download a file to a non existent directory The printer received a PJL file system command that attempted to store something on the file system but was unsuccessful because the file system is full The file system device is protected and no new files can be written to it A new HP cartridge has been installed The printer returns to the Ready state after approximately 10 seconds 1 Press w to see step by step information Size specified is a standard size Move switch in tray to STANDARD Confirm guieds are in the correct position To exit press No action necessary To clear the message press the v key Turn the printer back on If the message still persists replace the Flash DIMM To clear the message press the v key If the message persists turn the printer off and then back on If the message reappears there may be a problem with the software application Use HP Web Jetadmin software to delete files from the Flash Memory and try again To clear the message press the v key If the message persists turn the printer off and then back on To enable writing to the Flash Memory turn off write protection using HP Web Jetadmin To clear the message press the v key If the message persists turn the printer off and then back on No action necessary ENWW Control panel messages continued
20. numerals and symbols in a typeface Glossary 225 fuser grayscale halftone pattern HP Jetdirect HP Web Jetadmin 0 IP address IPX SPX macro manual duplex media memory tag monochrome mopy network network administrator page buffer 226 Glossary The assembly that uses heat to fuse the toner onto the paper or other media Various shades of gray A halftone pattern uses differing sizes of ink dots to produce a continuous tone image such as a photograph HP product for network printing HP trademarked Web based printer control software that lets you use a computer to manage any peripheral connected to an HP Jetdirect print server An acronym for input output and refers to computer port settings The unique number assigned to a computer device connected to a network An acronym for internetwork packet exchange sequenced packet exchange A single keystroke or command that results in a series of actions or instructions Allows printing on both sides of a sheet of paper The paper labels transparencies or other material on which the printer prints the image A memory partition with a specific address Black and white Devoid of color The HP term for multiple original prints capability A system of computers interconnected by telephone wires or other means in order to share information A person who manages a network Temporary printer memory used to hold page dat
21. paper jams see Clearing jams Paper jam locations top cover area duplex path paper path input path tray c1 02 Paper jam recovery This printer automatically provides paper jam recovery a feature that allows you to set whether the printer should attempt to automatically reprint jammed pages The options are e AUTO Printer will attempt to reprint jammed pages e OFF Printer will not attempt to reprint jammed pages NOTE During the recovery process the printer may reprint several good pages that were printed before the paper jam occurred Be sure to remove any duplicated pages 158 Chapter 8 Problem solving ENWW ENWW To disable paper jam recovery 9 o un oar wnr Press Menu to enter the MENUS Press to highlight CONFIGURE DEVICE Press v to select CONFIGURE DEVICE Press to highlight SYSTEM SETUP Press v to select SYSTEM SETUP Press to highlight JAM RECOVERY Press v to select JAM RECOVERY Press to highlight OFF Press v to select OFF 10 Press the Menu button to return to the Ready state To improve print speed and increase memory resources you may want to disable paper jam recovery If paper jam recovery is disabled the pages involved in a jam will not be reprinted
22. procedure is most common On the File menu click Print Change the settings that you want on the various pop up menus On the File menu click Print Change settings that you want on the various pop up menus On the File menu click Print Change settings that you want on the various pop up menus To change print job default settings For example turn on Print on Both Sides by default Click Start click Settings and then click Printers or Printers and Faxes Right click the printer icon and choose Printing Preferences On the File menu click Print As you change settings on the pop up menu click Save Settings On the File menu click Print Change settings that you want on the various pop up menus and then on the main pop up menu click Save Custom Setting These settings are saved as the Custom option To use the new Settings you must select the Custom option every time you open a program and print On the File menu click Print Change settings that you want on the various pop up menus and then on the Presets pop up menu click Save as and enter a name for the preset These settings are saved in the Presets menu To use the new settings you must select the saved preset option every time you open a program and print To change configuration settings For example add a physical option such as a tray or enable disable a driver feature such as Allow Manual Duplexing
23. 20 Ib bond Maximum size paper 216 by 356 mm 164 to 200 g m 100 sheets cardstock 8 5 by 14 in 43 to 53 Ib bond 75 g m 20 Ib bond Standard size glossy 75 to 105 g m Maximum stack paper letter A4 legal 20 to 28 Ib bond height 10 mm 0 6 in executive JIS B5 A5 Minimum size glossy 76 2 by 127 mm 75 to 200 g m Maximum stack paper 3 by 5 in 20 to 32 Ib bond height 10 mm 0 6 in Maximum size glossy 216 by 356 mm 75 to 200 g m Maximum stack paper 8 5 by 14 in 20 to 32 Ib bond height 10 mm 0 6 in Heavy Glossy paper 216 by 356 mm 106 to 120 g m Maximum stack 8 5 by 14 in 28 to 32 Ib bond height 10 mm 0 6 in 0 13 to 0 13 mm thick 60 sheets 5 to 5 mils thick A4 Standard HP Tough mE 0 13 to 0 13 mm thick Maximum stack Standard size transparencies letter Paper letter A4 legal 5 to 5 mils thick height 10 mm 0 6 in executive JIS B5 A5 Minimum size 76 2 by 127 mm 0 13 to 0 13 mm thick Maximum stack HP Tough Paper 3 by 5in 5 to 5 mils thick height 10 mm 0 6 in Maximum size 216 by 356 mm 0 13 to 0 13 mm thick Maximum stack HP Tough Paper 8 5 by 14 in 5 to 5 mils thick height 10 mm 0 6 in 20 Chapter 1 Printer basics ENWW ENWW Tray 1 media sizes continued Weight or thickness Capacity 105 to 105 g m 20 envelopes 43 to 28 Ib bond Tray 1 Envelope Com 10 Monarch C5 DL B5 Standard size label letter A4 legal executive JIS B5 A5 Minimum size
24. 5 Press v to select SYSTEM SETUP 6 Press v to highlight JOB HELD TIMEOUT 7 Press v to select JOB HELD TIMEOUT 8 Press a or to select the appropriate time period 9 Press v to set the time period 1 0 Press Menu Show address This item determines whether the printer s IP address is shown on the display with the Ready message If more than one EIO card is installed the IP address of the card installed in the first slot appears To show the IP address 1 Press Menu to enter the MENUS 2 Press v to highlight CONFIGURE DEVICE 3 Press vto select CONFIGURE DEVICE 4 Press v to highlight SYSTEM SETUP 5 Press vto select SYSTEM SETUP 6 Press v to highlight SHOW ADDRESS 7 Press vto select SHOW ADDRESS 8 Press a or v to select the desired option 9 Press v to select the option 1 0 Press Menu Color black mix This item allows you to configure printer settings to optimize printer and cartridge performance for the printing environment If the printer is primarily used for black printing over two thirds of the pages are black only change the printer settings to MOSTLY BLACK PAGES If the printer is primarily used for color printing change the printer settings to MOSTLY COLOR PAGES If the printer is used for a mix of black only and color print jobs it is recommended that you use the printer default of AUTO To determine the percentage of color pages print a configuration page See Printer information p
25. 7 Remove the new DIMM from the antistatic package Locate the alignment notch on the bottom edge of the DIMM Installing memory 195 8 Holding the DIMM by the edges align the notch on the DIMM with the bar in the DIMM slot at an angle and firmly press the DIMM into the slot until it is fully seated When installed correctly the metal contacts are not visible NOTE If you have difficulty inserting the DIMM make sure the notch on the bottom of the DIMM is aligned with the bar in the slot If the DIMM still does not go in make sure you are using the correct type of DIMM 196 Appendix A Working with memory and print server cards ENWW ENWW 10 Align the formatter board in the tracks at the top and bottom of the slot and then slide the board back into the printer Replace and tighten the eight screws removed in step 4 12 If you installed a memory DIMM go to Enabling memory To install a flash firmware card Installing memory 197 CAUTION Do not insert a flash memory card that is designed for use with a digital camera into the printer The printer does not support photo printing directly from a flash memory card If you install a camera type flash memory card the control panel displays a message asking if you want to reformat the flash memory card If you choose to reformat the card all data on the card will be lost 1 Turn the printer off 198
26. Appendix A Working with memory and print server cards ENWW 4 Using a 2 Phillips screwdriver remove the eight screws holding the board in place and set them aside 6 Align the groove on the side of the flash memory card with the notches in the connector and push it in the slot until it is fully seated CAUTION Do not insert the flash memory card at an angle NOTE The flash memory slot marked Firmware Slot is reserved for firmware only ENWW Installing memory 199 7T Align the formatter board in the tracks at the top and bottom of the slot and then slide the board back into the printer Replace and tighten the eight screws removed in step 4 Enabling memory If you installed a memory DIMM set the printer driver to recognize the newly added memory To enable memory for Windows 2000 and XP 1 2 3 4 5 On the Start menu point to Settings and click Printers or Printers and Faxes Right click the printer and select Properties On the Device Settings tab click Printer Memory in the Installable Options section Select the total amount of memory that is now installed Click OK 200 Appendix A Working with memory and print server cards ENWW Installing an HP Jetdirect external print server See the installation instructions provided with the HP Jetdirect 175x external print server ENWW Installing an HP Jetdirect external print server 201 202 Appendix A Working with memory a
27. ENWW The following illustrations identify the locations and names of key components of this printer Front view shown with 2 x 500 sheet input tray output bin printer control panel top cover Tray 1 Tray 2 access to print cartridges transfer unit and fuser on off switch NOOBRWD Back view 1 2 3 4 5 output bin parallel connection on off switch memory access USB connection Walk around 7 Printer software NOTE NOTE NOTE NOTE 8 Included with the printer is a CD ROM containing the printing system software The software components and printer drivers on this CD ROM help you use the printer to its fullest potential See the Getting Started Guide for installation instructions For the latest information about the printing system software components refer to the readme file on the Web at http www hp com support clj4610 For information about installing the printer software view the Install Notes on the CD ROM included with the printer This section summarizes the software included on the CD ROM The printing system includes software for end users and network administrators operating in the following operating environments e Microsoft Windows 2000 XP 32 bit and Server 2003 32 bit e Apple Mac OS version 9 2 x and Apple Mac OS version 10 1 and later For a list of the network environments supported by the network administrator software components see Network configuration
28. Jam recovery This option allows you to configure the printer response to paper jams including how it handles the pages involved AUTO is the default value e AUTO the printer automatically turns jam recovery on when sufficient memory is available e ON the printer reprints any page involved in a paper jam Additional memory is allocated to store the last few pages printed and this may cause overall printer performance to suffer e OFF the printer will not reprint any page that was involved in a paper jam Since no memory is used to store the most recent pages performance may be optimal To set jam recovery response 1 Press Menu to enter the MENUS 2 Press v to highlight CONFIGURE DEVICE 3 Press v to select CONFIGURE DEVICE 4 Press v to highlight SYSTEM SETUP 5 Press vto select SYSTEM SETUP 6 Press v to highlight JAM RECOVERY 7 Press vto select JAM RECOVERY 8 Press a or w to select the appropriate setting 9 Press v to set the selection 1 0 Press MENU 56 Chapter 2 Control panel ENWW ENWW Language On some products the option to set the default language appears when the printer is first initialized Use the 4 or arrow to scroll through the available options When the desired language is highlighted press the v to set the default language You may also change the language at any time by following these steps To select language 1 2 3 4 5 6 7 8 9 1 Press Menu to enter th
29. MENUS 2 Press v to highlight CONFIGURE DEVICE 3 Press vto select CONFIGURE DEVICE 4 Press v to highlight PRINT QUALITY 5 Press v to select PRINT QUALITY 6 Press v to highlight QUICK CALIBRATE NOW 7 Press vto select QUICK CALIBRATE NOW OR To perform a full calibration use FULL CALIBRATE NOW instead of QUICK CALIBRATE NOW in steps 6 and 7 Print quality defect chart Use the examples in the print quality defect chart to determine which print quality problem you are experiencing and then see the corresponding pages to find information that can help you troubleshoot the problem For the latest information and problem solving procedures go to http www hp com support clj4610 186 Chapter 8 Problem solving ENWW NOTE ENWW The print quality defect chart assumes the use of letter or A4 size media that has moved through the printer short edge first portrait orientation An image with no defects Horizontal lines or streaks Make sure that the operation and location requirements of the printer are met Print the Print Quality Troubleshooting Pages see Print quality troubleshooting and follow the diagnostic procedure listed on the first page to help isolate the defect to a particular component Vertical lines Print the Print Quality Troubleshooting Pages see Print quality troubleshooting and follow the diagnostic procedure listed on the first page to help isolate the d
30. MENUS Press 4 and to highlight CONFIGURE DEVICE Press v to select CONFIGURE DEVICE Press 4 and to highlight RESETS Press v to select RESETS Press 4 and to highlight RESET SUPPLIES Press v to select RESET SUPPLIES Press 4 and to highlight NEW FUSER KIT Press v to select NEW FUSER KIT Press 4 and to highlight YES Press v to select YES The fuser count is reset and the printer is ready to use ENWW Control panel messages 149 Control panel messages continued Control panel message Recommended action REPLACE FUSER KIT The fuser is nearing the end of its useful 9 life and the SUPPLIES LOW setting in For help press SYSTEM SETUP is set to STOP alternates with REPLACE FUSER KIT To continue press v 150 Chapter 8 Problem solving Order the fuser kit To continue printing press v To replace the fuser kit perform the following steps Open the top cover Loosen the blue thumb screws Remove the old fuser unit Install a new fuser unit and secure with thumb screws Close the top cover NOTE If you want to continue printing past the end of life message the fuser kit count must be reset using the printer control panel Please note that the end of life message is provided as a customer service and printing past it is likely to result in print quality degradation in the near future Once the fuser kit count has been reset after an end of life message feedback on the
31. On HP s environmental programs including e Product environmental profile sheet for this and many related HP products e HP s commitment to the environment e HP s environmental management system e HP s end of life product return and recycling program e Material Safety Data Sheets MSDS Environmental product stewardship program 219 See http www hp com go environment or http Awww hp com hpinfo community environment 220 Appendix E Regulatory information ENWW Declaration of Conformity Declaration of Conformity according to ISO IEC Guide 22 and EN 45014 Manufacturer s Name Hewlett Packard Development Company Manufacturer s Address 11311 Chinden Boulevard Boise Idaho 83714 1021 USA declares that the product Product Name HP Color LaserJet 4610n Regulatory Model Number BOISB 0304 00 Product Options All conforms to the following Product Specifications Safety IEC 60950 1999 EN60950 2000 IEC 60825 1 1993 A1 1997 A2 2001 EN60825 1 1994 A11 1996 A2 2001 Class 1 Laser LED Product GB4943 2001 EMC CISPR 22 1997 EN 55022 1998 Class Bt 3 EN 61000 3 2 1995 A14 EN 61000 3 3 1995 A1 EN 55024 1998 FCC Title 47 CFR Part 15 Class B ICES 003 Issue 3 GB9254 1998 GB17625 1 1998 Supplementary Information The product herewith complies with the requirements of the EMC Directive 89 336 EEC and the Low Voltage Directive 73 23 EEC and carries the CE Marking accordingly The product was tested in a
32. PAGES Printing can continue until transfer unit message life ends Obtain the transfer kit part number For help press from help alternates with Order the transfer kit Ready Output Bin Full The output bin is full and must be Remove media from the output bin emptied for printing to continue Remove all paper from bin Paused The printer is paused and there are no Press the Stop key error messages pending at the display The I O continues receiving data until press RESUME key memory is full To return to Ready Performing The printer is performing a Print Stop No action necessary PRINT STOP TEST Test Performing A firmware upgrade is in process Do not turn the printer off until the printer upgrade returns to Ready Performing The printer is performing a Paper Path No action necessary PAPER PATH TEST Test data Powersave on The printer is in the power save mode No action necessary Any button press an error condition or the receipt of printable data may clear this message PRINTING STOPPED This message is displayed when a Print Press v to continue printing Stop Test is run and time expires To continue press v Printing This message displays while the printer No action necessary CMYK Samples CMYK samples page is being generated Printing The printer is generating the No action necessary configuration page The printer will CONFIGURATION return to the online Ready state when th
33. PCL 6 driver to take full advantage of printer features For general office printing the PCL 6 driver is recommended to provide optimum performance and print quality e Use the PCL 5c driver available on the Web only if backward compatibility with previous PCL printer drivers or older printers is necessary e Use the PS driver if you are printing primarily from PostScript specific programs such as Adobe and Corel for compatibility with PostScript Level 3 needs or for PS font DIMM support The printer automatically switches between PS and PCL printer languages Printer driver Help Each printer driver has Help screens that can be activated by using either the Help button the F1 button on the computer keyboard or a question mark symbol in the upper right corner in the printer driver depending on the Windows operating system used These Help screens give detailed information about the specific driver Printer driver Help is separate from your program Help Accessing the printer drivers Use one of the following methods to access the printer drivers from your computer Chapter 1 Printer basics ENWW ENWW Operating System Windows 2000 and XP Macintosh OS 9 1 Macintosh OS X 1 Macintosh OS X 2 To change settings for all immediate print jobs until the application is closed From the File menu in the application click Print Select the printer and then click Properties or Preferences The steps may vary this
34. Paperjams 159 Common causes of paper jams The following table lists common causes of paper jams and suggested solutions for resolving them Print media does not meet HP recommended Use only media that meets HP specifications media specifications See Supported media weights and sizes A supply item is installed incorrectly causing Verify that all print cartridges the transfer unit repeated jams and the fuser are correctly installed You are reloading paper that has already passed Do not use media that has been previously through a printer or copier printed on or copied An input tray is loaded incorrectly Remove any excess media from the input tray Press media down in the input tray so it fits below the tabs and within the media width guides See Configuring input trays Print media is skewed Input tray guides are not adjusted correctly Adjust input tray guides so they hold media firmly in place without bending it If media heavier than 105 g m 28 Ib is loaded into Tray 2 the media might skew Print media is binding or sticking together Remove media flex it rotate it 180 degrees or flip it over Reload media into the input tray Do not fan media Print media is removed before it settles into the Reset the printer Wait until the page completely output bin settles in the output bin before removing it Print media is in poor condition Replace the print media Print media is not picked up by the internal Remo
35. Private jobs This option allows you to send a print job directly to the printer memory Selection of Private Job activates the PIN field The print job can be printed only after you type a PIN in the printer control panel After the job is printed the printer removes the job from the printer memory This feature is useful when you are printing sensitive or confidential documents that you do not want to leave in an output bin after printing Private Job stores the print job on the hard disk or in printer RAM memory After it is released for printing the private job is immediately deleted from the printer If more copies are needed you have to reprint the job from the program If you send a second private job to the printer with the same user name and job name as an existing private job and you have not released the original job for printing the job will overwrite the existing job regardless of the PIN Private jobs are deleted if power to the printer is turned off NOTE A lock symbol next to a job name indicates that the job is private Specify that a job is private from the driver Select the Private Job option and type a 4 digit PIN To avoid overwriting jobs with the same name also specify a username and job name Printing a private job 1 Press Menu to enter MENUS RETRIEVE JOB is highlighted Press v to select RETRIEVE JOB Press to highlight your USER NAME Press v to select your USER NAME Press to highlight a JOB NAME Press
36. This item appears only if an optional duplexer is installed and enabled Set the X1 SHIFT first Y SHIFT Registration of the image on the paper from top to bottom as the paper lies in the tray The default for the SOURCE is TRAY 2 The default for the sub items ADJUST TRAY 1 and ADJUST TRAY 2 is 0 ENWW Configure device menu 39 Wee ques emm PRINT MODES A list of available modes Allows you to associate each appears media type with a specific print mode Change the print mode only if you are experiencing problems printing on certain media types After you select a type of media you can select a print mode that is available for that type OPTIMIZE BACKGROUND Allows you to optimize certain TRANSFER parameters for all jobs rather than optimizing by media type TRANSPARENCY The default for each item is OFF FUSER WARMUP MEDIA TYPE RESTORE OPTIMIZE QUICK CALIBRATE NOW Performs partial printer calibrations For more information see Calibrating the printer FULL CALIBRATE NOW Performs all printer calibrations For more information see Calibrating the printer COLOR RET The COLOR RET menu item allows the user to either turn on or turn off a color printer s REt Resolution Enhancement Technology setting The default is ON System setup menu The system setup menu allows you to make changes to general printer configuration default settings such as PowerSave Time printer personality language
37. Were recently installed supply items image fuser kit image transfer kit installed correctly Is the on off switch in the on position If you cannot find solutions to printer problems in this guide see http www hp com supplies lj4610 For additional information on installation and setup of the printer see the getting started guide for this printer Basic troubleshooting checklist 125 Factors affecting printer performance Several factors affect the time it takes to print a job Among these is maximum printer speed measured in pages per minute ppm Other factors that affect printing speed include the use of special media such as transparencies glossy media heavy media and custom size media printer processing time and download time The time required to download a print job from the computer and to process the job depends on the following variables e the complexity and size of graphics e the printer s I O configuration network versus parallel e the speed of the computer you are using e the amount of printer memory installed e the network operating system and configuration if applicable e printer personality PCL or PostScript 3 emulation NOTE gt Adding additional printer memory might resolve memory problems improve how the printer handles complex graphics and improve download times but it will not increase maximum printer speed ppm rating 126 Chapter 8 Problem solving ENWW Troubleshooting information
38. and control panel settings and the printer driver settings override the control panel settings For more information about how to access the printer drivers see Accessing the printer drivers The correct size media for Tray 1 is not selected From the control panel select the correct size in the printer control panel media for Tray 1 The media size is not configured correctly for the Print a configuration page or use the control input tray panel to determine the media size for which the tray is configured The guides in the tray are not against the paper Verify that the rear and width media guides are touching the paper ENWW Media handling problems 171 Printer feeds incorrect page size continued The Custom Standard switch in the tray is notin Verify that the switch is in the correct position for the correct position the media size Printer pulls from incorrect tray You are using a driver for a different printer For Use a driver for this printer more information about how to access the printer drivers see Accessing the printer drivers The specified tray is empty Load media in the specified tray Tray behavior for the requested tray is set to Change the setting to EXCLUSIVELY FIRST in the system setup submenu of the configure device menu The media size is not configured correctly for the Print a configuration page or use the control input tray panel to determine the media size for which
39. are being printed The software application may interpret extremely in black dark colors as black If so avoid using extremely dark colors The colors on the computer screen differ from On the printer drivers Color Control tab select the printer output Screen Match NOTE Several factors can influence your ability to match printed colors to those on your screen These factors include print media overhead lighting software applications operating system palettes monitors and video cards and drivers ENWW Color printing problems 183 Print quality troubleshooting NOTE When occasional print quality problems occur use the information in this section to help solve the problem Print quality problems associated with media Some print quality problems arise from use of inappropriate media Use paper that meets HP paper specifications See Supported media weights and sizes The surface of the media is too smooth Use media that meets HP paper specifications See Supported media weights and sizes The driver setting is incorrect Change the paper type setting to glossy for Tray 2 or heavy or heavy glossy for Tray 1 The media you are using is too heavy for the printer and the toner is not fusing to the media The transparencies you are using are not designed for proper toner adhesion Use only transparencies designed for HP Color LaserJet printers The moisture content of the paper is uneven too high or too low
40. been reset to its factory default Pressing the v button should clear the message Printing can continue but there may be unexpected behavior A critical hardware error has occurred The EIO accessory card in slot X has encountered a critical error X Description 1 error in slot 1 2 error in slot 2 An attempt has been made to modify a menu item while the control panel security mechanism is enabled by the printer administrator The message will disappear shortly and the printer will return to Ready or BUSY state Press v to continue For 68 0 errors turn the printer off and then back on If a 68 0 error persists contact HP Support For 68 1 errors use the HP Web Jetadmin software to delete files from the disk drive For 68 1 errors that persist contact HP Support Press v to continue If the message persists turn the printer off and then back on If the problem persists contact HP Support at http www hp com support clj4610 Press v to continue If the message persists turn the printer off and then back on If the problem persists contact HP Support at http www hp com support clj4610 Turn the printer off and then back on If the problem persists contact HP Support at http www hp com support clj4610 Turn the printer off and then back on If the problem persists contact HP Support at http www hp com support clj4610 Contact the printer administrator to change sett
41. calculate margins for custom size paper see the online Help for that application Stopping a print request You can stop a print request either from the printer control panel or from your software application To stop a print request from a computer on a network see the online Help for the specific network software NOTE It may take some time for all printing to clear after you have canceled a print job To stop the current print job from the printer control panel 1 Press Stop on the printer control panel to pause the job that is currently printing The control panel menu provides the option to resume printing or to cancel the current job 2 Press Menu to exit the menu and resume printing 3 Press v to cancel the job Pressing Stop does not affect subsequent print jobs that are stored in the printer buffer To stop the current print job from your software application A dialog box will appear briefly on the control panel display giving you the option to cancel the print job If several requests have been sent to the printer through your software they might be waiting in a print queue for example in Windows Print Manager See the software documentation for specific instructions on canceling a print request from the computer If a print job is waiting in a print queue computer memory or print spooler Windows 2000 or XP delete the print job there For Windows 2000 or XP go to Start Settings and then Printers Double c
42. clear the message To change media size or type press v Use 2 and to highlight the size or type and then press v to select If action is required to change the size a message with instructions will appear after the selection is attempted See Configuring input trays for more details Refill the tray at a convenient time Close the tray Control panel messages 155 Control panel messages continued Control panel message TRAY XX SIZE SIZE Recommend move tray switch to STANDARD Then close tray alternates with TRAY XX SIZE lt SIZE gt then close tray TRAY XX SIZE SIZE Setting not saved alternates with TRAY XX SIZE SIZE To change move tray switch to CUSTOM TRAY XX SIZE SIZE Setting not saved alternates with TRAY XX SIZE SIZE To change move guide in tray X TRAY XX SIZE SIZE Setting saved TRAY XX SIZE SIZE Setting saved alternates with TRAY XX SIZE SIZE Recommend move tray switch to STANDARD Then close tray 156 Chapter 8 Problem solving A detectable media size was selected from the menu and the tray is open Although not required the size selected can be automatically sensed if the tray Switch is moved to STANDARD A non detectable media size was selected from the menu and the tray switch is set to STANDARD In order to change the tray size to the size selected the tray switch must first be in the custom position A
43. creases tears 190 Chapter 8 Problem solving Make sure that the operation and location requirements of the printer are met Make sure to use supported media Make sure that the media is loaded correctly Make sure that the media type and size for the tray are set correctly in the control panel for the media that you are using Make sure that the media you are using does not have any wrinkles or dents from handling and that the media is not contaminated with visible fingerprints or other foreign substances Make sure that the following supplies are seated correctly e fuser e transfer belt Inspect the jam areas and remove any undetected jammed or torn media Specks or stray toner Make sure that the operation and location requirements of the printer are met Make sure to use supported media Make sure that the media type and size for the tray are set correctly in the control panel for the media that you are using Calibrate the printer Print the Print Quality Troubleshooting Pages see Print quality troubleshooting and follow the diagnostic procedure listed on the first page to help isolate the defect to a particular component ENWW ENWW Skewed stretched or off center page Make sure that the operation and location requirements of the printer are met Make sure to use supported media Make sure that the media i
44. custom size is set for a tray it will be retained until the switch is moved back to STANDARD or until you manually change the configuration 3 Slide the media width guides all the way open and adjust the rear media length guide to the length of the paper being used ENWW Configuring input trays 83 4 Push down the media lift plate until it locks NOTE For best performance load the tray completely full without splitting the ream of paper Splitting the ream might cause a multi feed problem which could result in a paper jam The capacity of the paper tray can vary For example if you are using 75 g m 20 Ib paper the tray holds a full ream of 500 sheets If the media is heavier than 75 g m 20 Ib the tray will not hold a full ream and you must reduce the number of sheets accordingly Do not overfill the tray because the printer might not pick up the paper 6 Slide the media width guides in making sure that they gently touch the paper Insert the tray into the printer 7 Insert the tray into the printer The printer will display the tray s type and size configuration To specify specific custom dimensions or if the type is not correct press the v key when the printer prompts To change size or type press v To enter specific dimensions or change the size selection from ANY CUSTOM to custom see To configure a tray to match print job settings 8 If the configuration is correct press gt to clear the message
45. detectable media size was selected from the menu but the tray guide sensors detect a different size The size selected from the menu does not match the size detected by the tray Size detection occurs when the tray Switch is set to the STANDARD position The tray switch is already in the correct position for the size selected The size selected from the menu has been saved A detectable media size was selected from the menu and the tray switch is set to CUSTOM Although not required the size selected can be automatically sensed if the tray Switch is moved to STANDARD Adjust the side and rear media guides against the paper If the media used is letter A4 executive JIS B5 A5 or legal the tray switch should be set to STANDARD Set the tray switch to CUSTOM for all other media sizes The tray switch must be set before the size can be selected from the control panel Adjust the side and rear media guides against the paper If the media used is letter A4 executive JIS B5 A5 or legal the tray switch should be set to STANDARD Set the tray switch to CUSTOM for all other media sizes The tray switch must be set before the size can be selected from the control panel Reset the paper size in the paper handling menu or the tray size pop up menu Adjust the side and rear media guides against the paper If the media used is letter A4 executive JIS B5 A5 or legal the tray switch should be set to ST
46. double click the CD ROM icon on the desktop and then double click the Installer icon This icon is located in the Installer language folder of the Starter CD ROM where language is your language preference 4 Follow the instructions on the computer screen 5 Restart the computer Chapter 1 Printer basics ENWW NOTE ENWW 6 For Mac OS 9 2 x e From HD Applications Utilities open the Apple Desktop Printer Utility e Double click Printer USB e Next to USB Printer Selection click Change e Select the printer click Auto Setup and then click Create e Click on the Desktop Printer Icon that was just created e Onthe Printing menu click Set Default Printer For Mac OS X From HD Applications Utilities Print Center start the Print Center If the printer does not set up automatically do the following e Click Add Printer e From within the printer list select USB as the connection type e Select the printer and then click Add in the lower left corner 7T Printa Test Page or a page from any software program to make sure that the software is correctly installed If installation fails reinstall the software If this fails see the installation notes or readme files on the printer CD ROM or the flyer that came in the printer box or go to http www hp com support clj4610 for help or more information The icon on the desktop will appear to be generic All the print panels will appear in the print dialog in an applica
47. kit s remaining life will be incorrect until the kit is replaced and the count is reset again To reset the fuser count Press Menu to enter the MENUS Press and to highlight CONFIGURE DEVICE Press v to select CONFIGURE DEVICE Press 4 and to highlight RESETS Press v to select RESETS Press 4 and to highlight RESET SUPPLIES Press v to select RESET SUPPLIES Press 4 and to highlight NEW FUSER KIT Press v to select NEW FUSER KIT Press 4 and to highlight YES Press v to select YES The fuser count is reset and the printer is ready to use ENWW Control panel messages continued Control panel message REPLACE SUPPLIES For status press v The supplies gauge will display the consumption levels of print cartridges REPLACE SUPPLIES To continue press v The supplies gauge will display the consumption levels of print cartridges REPLACE SUPPLIES Using black only The supplies gauge will display the consumption levels of print cartridges alternates with Ready For help press The supplies gauge will display the consumption levels of print cartridges ENWW Multiple supplies are at the end of their useful life If the supplies affected are cartridges only printing has stopped because the COLOR SUPPLY OUT setting in SYSTEM SETUP is set to STOP If the fuser or transfer kit is affected then printing always stops Multiple supplies are at the end of their useful life and
48. label 76 2 by 127 mm 60 to 163 g m Maximum stack 3 by 5 in 16 to 47 Ib bond height 10 mm 0 6 in Maximum size label 216 by 356 mm 60 to 163 g m Maximum stack 8 5 by 14 in 16 to 47 Ib bond height 10 mm 0 6 in Tray 2 media sizes 60 to 163 g m Maximum stack 16 to 47 Ib bond height 10 mm 0 6 in Weight or thickness Capacity 60 to 105 g m 500 sheets 16 to 28 Ib bond 75 g m 20 Ib bond Standard size letter letter A4 legal executive JIS B5 A5 Minimum size paper 148 by 210 mm 60 to 105 g m 500 sheets 7 16 by 8 17 in 16 to 28 Ib bond 75 g m 20 Ib bond Maximum size paper 216 by 356 mm 60 to 105 g m 500 sheets 8 5 by 14 in 16 to 28 Ib bond 75 g m 20 Ib bond Standard size glossy 75 to 120 g m 200 sheets paper letter A4 legal 20 to 32 Ib bond executive JIS B5 A5 Minimum size glossy 182 by 210 mm 75 to 120 g m 200 sheets paper 7 16 by 8 17 in 20 to 32 Ib bond Maximum size glossy 216 by 356 mm 75 to 120 g m 200 sheets paper 8 5 by 14 in 20 to 32 Ib bond Standard size label 60 to 105 g m Maximum stack letter A4 legal 16 to 28 Ib bond height 50 mm 2 in executive JIS B5 A5 Minimum size label 182 by 210 mm 75 to 120 g m Maximum stack 7 16 by 8 17 in 20 to 32 Ib bond height 50 mm 2 in Maximum size label 216 by 356 mm 75 to 120 g m Maximum stack 8 5 by 14 in 20 to 32 Ib bond height 50 mm 2 in Transparencies letter 0 13 to 0 13 mm thick 100 sh
49. occur iti ade e BAG diee ar ii ELI e MER i eA HS 49 NolemoieRiuI eU Mec E MTTMMT 49 Suec TL em 50 CoOlor DIACK MIX dep H 50 Tray behavior options ssssssssseeeee eem eene nennen erret nennen nnne eis 51 PowerbSave TIME i nce teet orate Y Ee eere eint een xd reed deae aee due eee Yea d ees 52 zie cb 53 Clearable warnings terc re dedere spe eh LR E He RR RE Deere La E 54 AULO CONTINUES ccfcutent ILE 54 Sie 55 Color supply out eee 55 JAMO COVERY EMEIMIT 56 E letg S 57 Using the printer control panel in shared environments sssssssssssssssse 58 3 I O Configuration Network Configuration deiade i be el eee elected Li i ee E a 60 Parallel configuration eee 61 USB configuralo Rs 62 Enhanced I O configuration cece eenee ee eecne eee teenie eee ee tt tn eee eee eene ener nennen 63 HP Jetdirect print Server ie rire nente ade dented eaduaedsceusciaacteyeaceead save ARE RD MXN E TEE ss 63 Available enhanced I O interfaces ccceceececeeeeeeeeeeeeceeeeeeeseneaeaeeeeeeeseseneueaeeeeeesensnnaeees 63 ISSUE Hare ice 63 Windows networks sssssssssssssssssene senem nh nennen ennt nennen nnne innen n enter nnns 63 Apple Talk NetWork S nnani ie eaten tete aaO RE FERE ERU INE TO EERD e Y HEET UE SYN EMET NT ERR teases
50. of Adobe Systems TrueType is a U S trademark of Apple Computer Inc UNIX is a registered trademark of The Open Group Windows MS Windows and Windows NT are U S registered trademarks of Microsoft Corporation HP customer care ENWW Online services For 24 hour access to information using a modem or Internet connection World Wide Web URL for the HP Color LaserJet 4610n printer updated HP printer software product and support information and printer drivers in several languages can be obtained from http www hp com support clj4610 Sites are in English Visit http www hp com support for information about the HP Jetdirect 175x external print server HP Instant Support Professional Edition ISPE is a suite of Web based troubleshooting tools for desktop computing and printing products ISPE helps you quickly identify diagnose and resolve computing and printing problems The ISPE tools may be be accesssed from http instantsupport hp com Telephone support HP provides free telephone support during the warranty period When you call you will be connected to a responsive team waiting to help you For the telephone number for your country region see the flyer that shipped in the box with the product or visit http www hp com support callcenters Before calling HP have the following information ready product name and serial number date of purchase and description of the problem You can also find
51. of Conformity 221 Safety statements Laser safety The Center for Devices and Radiological Health CDRH of the U S Food and Drug Administration has implemented regulations for laser products manufactured since August 1 1976 Compliance is mandatory for products marketed in the United States The printer is certified as a Class 1 laser product under the U S Department of Health and Human Services DHHS Radiation Performance Standard according to the Radiation Control for Health and Safety Act of 1968 Since radiation emitted inside the printer is completely confined within protective housings and external covers the laser beam cannot escape during any phase of normal user operation WARNING Using controls making adjustments or performing procedures other than those specified in 222 this user guide may result in exposure to hazardous radiation Canadian DOC regulations Complies with Canadian EMC Class B requirements Conforme la classe B des normes canadiennes de compatibilit lectromagn tiques CEM EMI statement Korea APSA er ul o 7 7 z HASSLE AAS ses PEN SAAS OAS SE GE el APS Secr VCCI statement Japan COs Fale See EE Flies VCCI OEE ICES 22 AB TRACI CORB KC EAI OC E AMELTHETH ORNS VA OTILE Va V SSRI TEL T PHS Tuer Series d X26 WY BRORS Eo TEL UU BOEL C FAL Appendix E Regulatory information ENWW Laser Statement for Finland Luokan 1 laserlaite Klass 1 L
52. of these messages can be cleared by turning the printer off and then on These messages are not affected by the AUTO CONTINUE setting If a critical error persists service is required The following table lists and describes control panel messages in alphabetical order Control panel message types 129 Control panel messages Control panel messages Control panel message 10 X X SUPPLY MEMORY ERROR alternates with For help press The supplies gauge will display the consumption levels of print cartridges 13 12 00 JAM IN DUPLEX PATH For help press 13 XX Y2 MULTIPLE JAMS IN DUPLEX PATH For help press 13 XX Y2 MULTIPLE JAMS IN PAPER PATH For help press 130 Chapter 8 Problem solving The printer cannot read or write to at least one print cartridge memory tag or at least one memory tag is missing The following control panel messages correspond to the color of the print cartridge 10 00 00 black print cartridge 10 00 01 cyan print cartridge 10 00 02 magenta print cartridge 10 00 03 yellow print cartridge There is a jam in the duplex path There is a jam in the duplex path There are multple jams in the paper path Turn the printer off and then back on Press for more information If the error persists contact HP Support at http www hp com support clj4610 Press for detailed information about clearing the jam Press 4 and to step through the instructions If the me
53. pages NOTE ENWW From the printer control panel you can print pages that can help diagnose printer problems The procedures for printing the following information pages are described here e paper path test page e registration page e eventlog Paper path test page The paper path test page is useful for testing the paper handling features of the printer You can define the paper path you want to test by selecting the source destination and other options available on the printer 1 Press Menu to enter the MENUS 2 Press to highlight DIAGNOSTICS 3 Press v to select DIAGNOSTICS 4 Press v to highlight PAPER PATH TEST 5 Press vto select PAPER PATH TEST The message Performing PAPER PATH TEST appears on the display until the printer finishes the paper path test The printer returns to the Ready state after printing the paper path test page Registration page The registration page prints a horizontal arrow and a vertical arrow that show how far from center an image can be printed on the page You can set registration values for a tray so that an image on the back and front of a page is centered Setting the registration also allows edge to edge printing to be set to within approximately 2 mm 0 08 inch of all edges of the paper Image placement varies slightly for each tray Perform the registration procedure for each tray Press Menu to enter the MENUS Press to highlight CONFIGURE DEVICE Press v to select
54. performance or may have been subject to incidental use Warranty does not apply to defects resulting from a improper or inadequate maintenance or calibration b software interfacing parts or supplies not supplied by HP c unauthorized modification or misuse d operation outside of the published environmental specifications for the product or e improper site preparation or maintenance HP s limited warranty is valid in any country region or locality where HP has a support presence for this product and where HP has marketed this product The level of warranty service you receive may vary according to local standards HP will not alter form fit or function of the product to make it operate in a country region for which it was never intended to function for legal or regulatory reasons TO THE EXTENT ALLOWED BY LOCAL LAW THE ABOVE WARRANTIES ARE EXCLUSIVE AND NO OTHER WARRANTY OR CONDITION WHETHER WRITTEN OR ORAL IS EXPRESSED OR IMPLIED AND HP SPECIFICALLY DISCLAIMS ANY IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY SATISFACTORY QUALITY AND FITNESS FOR A PARTICULAR PURPOSE Some countries regions states or provinces do not allow limitations on the duration of an implied warranty so the above limitation or exclusion might not apply to you This warranty gives you specific legal rights and you might also have other rights that vary from country region to country region state to state or province to province Hewlett Packard limit
55. press v which allows the printer to print while continuing to display the warning To set supplies low reporting 1 2 3 4 5 6 7 8 9 1 Press Menu to enter the MENUS Press to highlight CONFIGURE DEVICE Press v to select CONFIGURE DEVICE Press v to highlight SYSTEM SETUP Press v to select SYSTEM SETUP Press v to highlight SUPPLIES LOW Press v to select SUPPLIES LOW Press a or vw to select the appropriate setting Press v to set the selection 0 Press Menu Color supply out There are two options for this menu item AUTOCONTINUE BLACK allows the printer to continue printing using black toner only when a color supply is empty A warning message displays on the control panel when the printer is in this mode Printing in this mode is allowed only for a specific number of pages After that the printer will pause printing until you replace the empty color supply STOP causes the printer to stop printing until the empty color supply is replaced Changing printer control panel configuration settings 55 To set color supply out response 1 Press Menu to enter the MENUS 2 Press to highlight CONFIGURE DEVICE 3 Press vto select CONFIGURE DEVICE 4 Press v to highlight SYSTEM SETUP 5 Press vto select SYSTEM SETUP 6 Press v to highlight COLOR SUPPLY OUT 7 Press vto select COLOR SUPPLY OUT 8 Press a or v to select the appropriate setting 9 Press v to set the selection 1 0 Press Menu
56. problems ssssssssssssseeeeeeeeeenenn eene 178 Control panel settings work incorrectly sssssseeeeem mns 178 Incorrect printer OUtpUt irent ehe eter e ER ge RR nain en EN ER RR RR HER EARN X A MAINE aaaea 179 Incorrect fonts are printed sssssssssssssssesseseeeneenenme n eee n nnn enne 179 Unable to print all characters in a symbol set ssssssssee m 179 Drifting text between printouts esssssssee emm emm een nmn nnne 179 ENWW ENWW Erratic missing characters or interrupted printout sss 179 Partial Printout sersan n e a a GDA RU NI RERTQAR TR TERRI ddsenaa dune CER BENT ARR EEA A ORAS 180 Guidelines for printing with different fonts sssseee 180 Software application problems ssssssssssssssssessenene eene em nnne 181 Unable to change system selections through software sssenee 181 Unable to select a font from the software ssssssssseee emere 181 Unable to select colors from the software sss 181 Color printing Proble MS 5 eire Reiter hne terae une io e SEE Ventre en ET eere siae INR ERES REDE EAE eE Le dos ties 182 Printing black instead of color ssssssssssessseneeeeneeeen nennen nennen nns 182 Incorrect Shade rte cte reet edere enden ree er eer een defe ue ee EERE 182 MISSING Colo ac 182 Inconsistent colors after instal
57. select a font from the software The font is not available to the software See the software application documentation application Unable to select colors from the software The software application does not support color See the documentation for the software application Color mode is not selected in the software Select color mode instead of grayscale or application or printer driver monochrome mode The correct printer driver is not loaded Load the correct printer driver Software application problems 181 Color printing problems Printing black instead of color Color mode is not selected in the software application or printer driver Select color mode instead of grayscale or monochrome mode in the software application or printer driver see Printer information pages to learn how to print a configuration page The correct printer driver is not selected in your Select the correct printer driver software application No color appears on the configuration page Consult your service representative Incorrect shade The sealing tape has not been removed from the print cartridge The media does not meet the specifications for this printer You are operating the printer in excessively humid conditions Missing color Remove the sealing tape from the print cartridge for the color that is missing See Changing print cartridges See the HP LaserJet Printer Family Print Media Guide Go t
58. specified in the job The size specified in the job is a detectable size No other tray is available Tray XX is either empty or configured for a type and size other than specified in the job The size specified in the job is a detectable size Load the paper tray with the specified media Confirm that the media guides are in the correct position Verify that the tray switch is in the correct position To use another tray press v Load the paper tray with the specified media Confirm that the media guides are in the correct position Verify that the tray switch is in the custom position Load the paper tray with the specified media Confirm that the media guides are in the correct position Verify that the tray switch is in the custom position To use another tray press v Load the paper tray with the specified media Confirm that the media guides are in the correct position Verify that the tray switch is in the STANDARD position so the printer will automatically detect the size Load the paper tray with the specified media Confirm that the media guides are in the correct position Verify that the tray switch is in the STANDARD position so the printer will automatically detect the size Control panel messages 143 Control panel messages continued Control panel message Loading program X DO NOT POWER OFF MANUALLY FEED OUTPUT STACK Manually Feed TYPE SIZE F
59. sure that the operation and location requirements of the printer are met Make sure to use supported media Make sure that the media type and size for the tray are set correctly in the control panel for the media that you are using Make sure that the media is loaded correctly the size guides are touching the edges of the stack of media and the custom media Switch is set appropriately Make sure that the media you are using does not have any wrinkles or dents from handling and that the media is not contaminated with visible fingerprints or other foreign substances ENWW Smeared toner White areas dropouts n e Make sure to use SARAYE supported media e Make sure that the j operation and location requirements of the printer are met Make sure to use supported media Make sure that the media you are using does not have any wrinkles or dents from handling and that the media is not contaminated with visible fingerprints or other foreign substances Make sure that the media type and size for the tray are set correctly in the control panel for the media that you are using Calibrate the printer Print the Print Quality Troubleshooting Pages see Print quality troubleshooting and follow the diagnostic procedure listed on the first page to help isolate the defect to a particular component ENWW Print quality troubleshooting 189 Media damage wrinkles curl
60. the tray is configured The guides in the tray are not against the paper Verify that the guides are touching the paper The Custom Standard switch in the tray is notin Verify that the switch is in the correct position for the correct position the media size Media does not feed automatically Manual feed is selected in the software Load Tray 1 with media or if the media is application loaded press v The correct size media is not loaded Load the correct size media The input tray is empty Load media into the input tray Media from a previous jam has not been Open the printer and remove any media in the completely removed paper path Closely inspect the fuser area for jams See Paper jams The media size is not configured correctly for the Print a configuration page or use the control input tray panel to determine the media size for which the tray is configured The guides in the tray are not against the paper Verify that the rear and width media guides are touching the paper The custom standard switch in the tray is not in Verify that the switch is in the correct position for the correct position the media size Media does not feed from input Tray 2 Manual feed is selected in the software Load Tray 1 with media or if the media is application loaded press v 172 Chapter 8 Problem solving ENWW Media does not feed from input Tray 2 continued LONE RN selected in the printer control panel media
61. the Ready state when the pages are printed The printer is generating the registration page The printer will return to the SET REGISTRATION menu when the page is completed This message displays while the printer RGB samples page is being generated The printer is generating the supplies status page The printer will return to the online Ready state when the page is completed The printer is generating the usage page The printer will return to the online Ready state when the page is completed The printer is currently processing a job but is not yet picking pages When paper motion begins this message will be replaced by a message that indicates which tray the job is being printed from The printer is currently processing or printing collated copies The message indicates that copy X of Y total copies is currently being processed The printer is actively processing a job from the designated tray The printer is online and ready for data No status or device attendance messages are pending at the display The printer is in a special diagnostics mode A firmware upgrade is in progress No action necessary No action necessary Follow the instructions on the printed pages Follow the instructions on the printed pages No action necessary No action necessary No action necessary No action necessary No action necessary No action necessary No action necessary Press the Stop key to e
62. the SUPPLIES LOW setting in SYSTEM SETUP is set to STOP At least one color cartridge is at the end of its useful life and the COLOR SUPPLY OUT setting in SYSTEM SETUP is set to AUTOCONTINUE BLACK Printing will continue using black toner only Press v to access the SUPPLIES STATUS menu Press 4 and to highlight the specific supply that has a problem Press to view help for the supply Press 4 and to step through the instructions Press v to access the SUPPLIES STATUS menu Press 4 and to highlight the specific supply that has a problem Press to view help for the supply Press a and to step through the instructions Press v to identify which supplies should be replaced Replace identified supplies to continue printing in color Control panel messages 151 Control panel messages continued Control panel message REPLACE TRANSFER KIT For help press 152 Chapter 8 Problem solving The transfer unit is at end of life Printing will not continue until the transfer kit has been replaced Open the top and front cover Remove the old unit by pressing the blue buttons on either side of the unit Slide the old unit out of the printer Install a new transfer unit Close the front and top covers NOTE Ifthe old transfer unit was not at end of life when it was replaced for example if it was damaged or if you want to continue printing past the end of life message the transf
63. the device There is no need to change this setting if using the drivers supplied by HP If set to ENABLED non HP PostScript drivers will use the HP tray selection method as the HP drivers do If set to Disabled some non HP PostScript drivers will use the PostScript tray selection method instead of the HP method To set the printer to use requested tray 1 o NO ar o Ww 9 Press Menu to enter the MENUS Press to highlight CONFIGURE DEVICE Press v to select CONFIGURE DEVICE Press to highlight SYSTEM SETUP Press v to select SYSTEM SETUP Press vw to highlight TRAY BEHAVIOR Press v to select TRAY BEHAVIOR Press v to select USE REQUESTED TRAY Press a or w to select EXCLUSIVELY or FIRST 10 Press v to set the behavior 11 Press Menu Changing printer control panel configuration settings 51 To set manually feed prompt Press Menu to enter the MENUS Press to highlight CONFIGURE DEVICE Press v to select CONFIGURE DEVICE Press to highlight SYSTEM SETUP Press v to select SYSTEM SETUP Press vw to highlight TRAY BEHAVIOR Press v to select TRAY BEHAVIOR Press to highlight MANUALLY FEED PROMPT 9 Press vto select MANUALLY FEED PROMPT 10 Press 4 or to select ALWAYS or UNLESS LOADED 11 Press v to set the behavior o NO aF WRN gt 12 Press Menu To set the printer default for PS Defer Media Press Menu to enter the MENUS Press vw to highlight CONFIGURE DEVICE Press v to select CONFIG
64. the printer The HP Color LaserJet 4610n printer automatically calibrates and cleans at various times to maintain the highest level of print quality The user may also request the printer to calibrate via the printer s control panel using QUICK CALIBRATE NOW or FULL CALIBRATE NOW located in the CALIBRATION and PRINT QUALITY menu QUICK CALIBRATE NOW is used for color tone calibration D Max amp D Half and takes about 86 seconds If color density or tone seems wrong Quick Calibration can be run Full Calibration includes the Quick Calibrate routines and adds Drum Phase Calibration and Color Plane Registration CPR This takes about 3 minutes and 15 seconds If color layers cyan magenta yellow black on the printed page seem to be shifted from one another Full Calibration should be run The HP Color LaserJet 4610n printer incorporates a new feature to skip calibration when appropriate thereby making the printer available more quickly For example if the printer is powered off and on quickly within 20 seconds then calibration is not needed and will be skipped This saves approximately one minute in time to be ready While the printer is calibrating and cleaning the printer will pause printing for the amount of time it takes to complete the calibration or cleaning For most calibrations and cleaning the printer will not interrupt a print job but will wait for the job to complete before calibrating or cleaning 1 Press Menu to enter the
65. the printer driver and control panel settings and the printer driver settings override the control panel settings For more information about how to access the printer drivers see Accessing the printer drivers Control panel settings were not correctly saved Reselect the control panel settings and then after they were changed press v An asterisk should appear to the right of the setting The Data indicator light is lit and there are no Buffered data exists in the printer Press v to pages printing print the buffered data using current control panel settings and activate the new control panel settings If the printer is on a network another user may Consult the network administrator to coordinate have changed printer control panel settings changes to printer control panel settings 178 Chapter 8 Problem solving ENWW Incorrect printer output ENWW Incorrect fonts are printed The font has not been correctly selected in the Re select the font in the software application software application The font is not available to the printer Download the font to the printer or use another font In Windows the driver does this automatically The correct printer driver is not selected Select the correct printer driver For more information about how to access the printer drivers see Accessing the printer drivers Unable to print all characters in a symbol set fea Jette The correct font is not selected Sele
66. typical configuration with Hewlett Packard Personal Computer Systems This Device complies with Part 15 of the FCC Rules Operation is subject to the following two Conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation The product includes LAN Local Area Network options When the interface cable is attached to LAN connectors the product meets the requirements of EN55022 Class A in which case the following applies Warning This is a class A product In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures 4For regulatory purposes this product is assigned a Regulatory model number This number should not be confused with the product name or the product number s Boise Idaho 83714 1021 USA 29 January 2004 For regulatory topics only Australia Contact Product Regulations Manager Hewlett Packard Australia Ltd 31 41 Joseph Street Blackburn Victoria 3130 Australia European Contact Your Local Hewlett Packard Sales and Service Office or Hewlett Packard Gmbh Department HQ TRE Standards Europe Herrenberger Stra e 140 B blingen D 71034 B blingen FAX 49 7031 14 3143 USA Contact Product Relations Manager Hewlett Packard Company PO Box 15 Mail Stop 160 Boise Idaho 83707 0015 USA Phone 208 396 6000 ENWW Declaration
67. v to select the JOB NAME PRINT is highlighted 7 Press v to select PRINT oa Fw ND 8 Press a or v to select the first digit of the PIN 9 Press v to select the digit The number changes to an asterisk 10 Repeat steps 8 and 9 for the remaining three digits of the PIN 11 Press v when finished entering the PIN 12 Press a or to select the number of copies 13 Press v to print the job ENWW Job storage features 95 96 Deleting a private job A private job can be deleted from the printer control panel You can delete a job without printing it or IT WILL BE AUTOMATICALLY DELETED after it is printed 1 Press Menu to enter MENUS RETRIEVE JOB is highlighted Press v to select RETRIEVE JOB Press to highlight your USER NAME Press v to select your USER NAME Press to highlight a JOB NAME Press v to select the JOB NAME Press to highlight DELETE Press v to select DELETE 9 Press or w to select the first digit of the PIN SGN Oa PF WOH 10 Press v to select the digit The number changes to an asterisk 11 Repeat steps 9 and 10 for the remaining three digits of the PIN 12 Press v when finished entering PIN 13 Press v to delete the job Mopier mode When Mopier Mode is enabled the printer produces multiple collated copies from a single print job Multiple original printing mopying increases printer performance and reduces network traffic by sending the job to the printer once then storin
68. 1 2Y PRINTER ERROR 0 Black no color 1 Cyan 2 Magenta 3 Yellow To continue turn off then on 134 Chapter 8 Problem solving ENWW Control panel messages continued Control panel message 53 XY ZZ CHECK RAM DIMM SLOT X 54 X PRINTER ERROR To continue turn off then on 54 XX PRINTER ERROR To continue turn off then on 55 0X YY DC CONTROLLER ERROR For help press alternates with 55 0X YY PRINTER ERROR To continue turn off then on ENWW An error occurred on some memory of the printer Values of X Y and ZZ are X Device Location 1 Slot 1 2 Slot 2 Y Bank Number 1 Bank number 1 2 Bank number 2 3 Bank number 3 4 Bank number 4 ZZ Error Number 01 Unsupported memory 02 Unrecognized memory 03 Under minimum memory limit 04 Exceeded maximum memory limit 05 Failed RAM test Printing cannot continue There is a toner remaining sensor malfunction Values of X are 15 Yellow 16 Magenta 17 Cyan 18 Black 01 Printing cannot continue The humidity environmental sensor is abnormal 02 Rotary motor abnormality 05 OHT sensor media sensor 06 Density sensor A printer command error has occurred X Description 00 Communication error 01 DC controller memory error 02 Outgoing parity error 03 No engine response 04 Communication timeout If prompted to do so press v to continue The printer should come to the Ready st
69. 64 UNIX LINUX networks cece eee e cece cece cece cece ee eeeeeecaaeeeeeeeeeesescaaeaeeeeeeeeeesecsiaeeeeeeeseeessisaaeees 64 Wireless Printing ec 65 IEEE 802 11b standard ee ene Re xn RER RR RANA ut a Eee qa etae Oed Rex TA 65 slope m 65 4 Printing tasks Controlling Print JODS 22 tiro ere nette ei ee de Let ree eR Pe De N Deed Pape eeu PR D Ede 68 ln 68 Type Era 68 Print setting piores cedere repa acne epe ente au eina Ee eph rea nu Put ee e arent 68 Selecting print media tetendit eed Dee erae tee eade Leda e eed Deka eed stein eee 70 Medid to avold etre Rte Dr pedet dee iate tse 70 Paper that can damage the printer sssssssssssssssseeeeeneen nennt 70 CONMGUKING INPUT raye ERE 72 Configuring trays when the printer gives a prompt sssse eme 72 To configure a tray when loading paper esssen eene 72 To configure a tray to match print job settings esss 73 Configuring trays using the Paper Handling menu see 73 Configuring Tray 2 for a custom paper size oo eee eee ceeeeee eee eeeeeeeeeeeeeeaeeeteeeaaeeeeeeeenaaees 74 Printing from Tray 1 multipurpose tray ssssm mH mme lO Printing envelopes from Tray 1 tte eee icit re eret eer dae rade etc tuce 76 Printing MOM WAY ue ocactet cccegenti
70. ANDARD Set the tray switch to CUSTOM for all other media sizes The tray switch must be set before the size can be selected from the control panel If necessary reset the paper size again No action is necessary Adjust the side and rear media guides against the paper If the media used is letter A4 executive JIS B5 A5 or legal the tray switch should be set to STANDARD Set the tray switch to CUSTOM for all other media sizes The tray switch must be set before the size can be selected from the control panel Reset the paper size in the paper handling menu or tray size pop up menu ENWW Control panel messages continued Control panel message TRAY XX SIZE SIZE Verify tray switch set to CUSTOM alternates with TRAY XX SIZE SIZE then close tray TYPE MISMATCH TRAY XX TYPE For help press alternates with Ready Unable to mopy job alternates with Processing Unable to Store Job alternates with Processing USE TRAY XX TYPE SIZE To change press a v To use pressv Wait for printer to reinitialize ENWW A non detectable media size was selected from the menu and the tray is open The selected size requires that the tray switch be set to CUSTOM otherwise when the tray is closed the tray size will change The media type loaded in the tray does not match the media type configured for the tray A Mopy job cannot be mopied because of a memory disk or confi
71. AVE Press v to select POWERSAVE Press a or w to select ON or OFF Press v to set the selection 0 Press Menu Personality This printer features automatic personality printer language switching AUTO is the default value ENWW AUTO configures the printer to automatically detect the type of print job and configure its personality to accommodate that job PDF configures the printer to print PDF files PCL configures the printer to use Printer Control Language PS configures the printer to use PostScript emulation MIME configures the printer for use with hand held devices such as cellular phones and personal digital assistants PDAs Changing printer control panel configuration settings 53 To set the personality 1 Press Menu to enter the MENUS 2 Press to highlight CONFIGURE DEVICE 3 Press vto select CONFIGURE DEVICE 4 Press v to highlight SYSTEM SETUP 5 Press vto select SYSTEM SETUP 6 Press v to highlight PERSONALITY 7 Press vto select PERSONALITY 8 Press a or v to select the appropriate personality AUTO PCL PDF PS MIME 9 Press v to set the personality 1 0 Press Menu Clearable warnings You can determine the display time of control panel clearable warnings with this option by selecting ON or JOB The default value is JOB e ON displays clearable warnings until you press v e JOB displays clearable warnings until the end of the job in which it was generated To set the cle
72. CLUSIVELY MANUALLY FEED PROMPT Determines when the printer shows a prompt regarding pulling from Tray 1 if your print job does not match the type or size that is loaded in any other tray e ALWAYS Select this option if you always want to be prompted before the printer pulls from Tray 1 UNLESS LOADED Prompts you only if Tray 1 is empty The default for MANUALLY FEED PROMPT is ALWAYS PS DEFER MEDIA affects how paper is handled when printing from an Adobe PS print driver ENABLED uses HP s paper handling Disabled uses the Adobe PS paper handling The default is ENABLED See Changing printer control panel configuration settings for more information ENWW ENWW Wee ue eem POWERSAVE TIME PERSONALITY CLEARABLE WARNINGS AUTO CONTINUE SUPPLIES LOW COLOR SUPPLY OUT 1 MINUTE 15 MINUTES 30 MINUTES 60 MINUTES 90 MINUTES 2 HOURS 4 HOURS STOP CONTINUE AUTOCONTINUE BLACK STOP Reduces power consumption when the printer has been inactive for the period of time specified by this item to reduce wear on electronic components in the printer The printer automatically comes out of POWERSAVE mode when a job is sent to the printer The default is 30 MINUTES Sets the default personality to automatic switching PCL PDF or PostScript emulation The default is AUTO Sets whether a warning is cleared on the control panel or when another job is sent JOB The clearable warning mess
73. CONFIGURE DEVICE Press v to highlight PRINT QUALITY Press v to select PRINT QUALITY Press to highlight SET REGISTRATION Press v to select SET REGISTRATION NO a F oN BS You can select a tray by specifying a SOURCE The default SOURCE is Tray 2 To set the registration for Tray 2 go to step 12 Otherwise proceed to the next step 8 Press to highlight SOURCE 9 Press v to select SOURCE 10 Press v or a to highlight a tray Troubleshooting information pages 127 11 Press v to select the tray After selecting the tray the printer control panel returns to the SET REGISTRATION menu 12 Press v to highlight PRINT TEST PAGE 13 Press v to select PRINT TEST PAGE 14 Follow the instructions on the printed page Event log The event log lists the printer events including printer jams service errors and other printer conditions 1 Press Menu to enter the MENUS 2 Press v to highlight DIAGNOSTICS 3 Press vto select DIAGNOSTICS 4 Press to highlight PRINT EVENT LOG 5 Press v to select PRINT EVENT LOG The message Printing EVENT LOG appears on the display until the printer finishes printing the event log The printer returns to the Ready state after printing the event log 128 Chapter 8 Problem solving ENWW Control panel message types NOTE ENWW Control panel messages are divided into three types depending on their severity e Status messages e Warning messages e Error messages Withi
74. Control panel message If no paper in tray Manually Feed TYPE SIZE For help press alternates with Manually Feed TYPE SIZE To use another tray press v INCORRECT COLOR CARTRIDGE alternates with For help press The supplies gauge will display the consumption levels of print cartridges INCORRECT SUPPLIES For status press v The supplies gauge will display the consumption levels of print cartridges Initializing permanent storage INSERT OR CLOSE TRAY X For help press ENWW A job was sent that specified MANUAL FEED and Tray 1 is empty A cartridge is installed in the wrong slot and the cover is closed The wrong PIN was entered After three incorrect PIN entries the printer will return to Ready At least one supply item is incorrectly positioned in the printer and another supply item is missing incorrectly placed out or low Displayed when the printer is turned on to show that permanent storage is being initialized This message is displayed when the printer is turned on as soon as the individual tasks begin initialization Tray XX must be inserted or closed before the current job can be printed Load Tray 1 with the specified media OR To use media from another tray press v and select the tray from the list 1 Open the top cover and image transfer unit CAUTION The image transfer unit can be easily damaged 2 Remove the incorrect print cartri
75. DD DL ME 162 Jamin Tray T lise tee RR de desi d esae det A c S add b n SR dai 162 EMMA TAY A a 163 Jams IN tlie TOP COVER iecore e ta eaae ex e aaa Oa td aaia 163 Jamin PAPER pathi per t Rm E Multiple jams in paper path sssssssssssssssseesseeeneenenmee nennen stein nnne 168 Media handling problems oer re aee rtt e p e eere E ap Pu gue 171 Printer feeds multiple sheets esssssssssssssesesseenee eene nnne 171 Printer feeds Incorrect page SIZ acc cas pecu eet deri ede dai nea er BEEF acu REDE Re sede Rc aded 171 Printer pulls from incorrect tray eccessi innare ANAA nennen nenne 172 Media does not feed automatically ssssssssssnneeenne eene 172 Media does not feed from input Tray 2 ssssssssssseeeeeene mener 172 Transparencies or glossy paper will not feed ssssssssssssssee 173 Envelopes jam or will not feed in the printer sssssssssssee 174 Output is curled or wrinkled esses eene nmn nennen nnns 174 Printer response problems tette Rr ERR tae e Rd e ghost a aeaa 175 No display message iss etr bet e re tree Hn E RUE dees RODA ER PORE Rear R RAE dp ibo evt asupeae uf D Printer is on but nothing prints siatie anaa a aa enne nennen 175 Printer is on but is not receiving data sssssssssssssssseeeeeneneneen enne 176 Unable to select the printer from the computer sse 176 Printer control panel
76. DEFAULT PAPER SIZE DEFAULT CUSTOM PAPER SIZE OVERRIDE A4 LETTER MANUAL FEED COURIER FONT WIDE A4 PRINT PS ERRORS PCL PRINT QUALITY ADJUST COLOR SET REGISTRATION PRINT MODES OPTIMIZE QUICK CALIBRATE NOW FULL CALIBRATE NOW COLOR RET Chapter 2 Control panel ENWW SYSTEM SETUP JOB STORAGE LIMIT JOB HELD TIMEOUT SHOW ADDRESS COLOR BLACK MIX TRAY BEHAVIOR POWERSAVE TIME PERSONALITY CLEARABLE WARNINGS AUTO CONTINUE SUPPLIES LOW COLOR SUPPLY OUT JAM RECOVERY LANGUAGE 0 I O TIMEOUT PARALLEL INPUT RESETS RESTORE FACTORY SETTINGS POWERSAVE RESET SUPPLIES Diagnostics menu See Diagnostics menu for more information DIAGNOSTICS PRINT EVENT LOG SHOW EVENT LOG PQ TROUBLESHOOTING DISABLE CARTRIDGE CHECK PAPER PATH SENSORS PAPER PATH TEST MANUAL SENSOR TEST COMPONENT TEST PRINT STOP TEST COLOR BAND TEST ENWW Menu hierarchy 31 Retrieve job menu The retrieve job menu allows you to view listings of all stored jobs NOTE You must have additional memory installed in the printer to use the job storage feature The memory that comes standard with the printer is not sufficient to support the job storage feature Bee eim PRINT STORED JOB LIST Prints a page that lists all jobs stored on the printer A list of stored jobs for each user appears Each person who has jobs stored on the printer is listed The number in parentheses indicates how many jobs that person has stored NO STORED JOBS If t
77. HER va RR EE PR teens 93 Storing a print job eee cece 93 Proofing and holdinga Job iiec dade taeda eee se La EUR ERR ave cua EE NER NR EAE TAREA RA 94 ailficH c C H 95 MOplerimOde m a a a a aaa EEAS 96 Managing memory RR 97 5 Managing the printer Printer information pages ssssssseeeen ene ennemi nennen nennen 100 MSW VAP M H uu 100 Configuration page ssssssssssseeeee eene ennemi ener en nenne iaaa 100 Supplies stat s page teer restet hehe Hn eee Auer NER NE A EYE UL EA NO 101 Usage page Me NM HET 101 Br H 102 Print CMYK samples eee reete ee n e RE NRR a aa EE aaa aAa E EA 102 indiclsE udrgdse e 102 aed aside 102 Event roro et 103 6 Color BISogeem c andi 106 FIP Image RE 2400 e Dore E el ert OU eina eee d 106 Paper Selection PER a aa aaa aa aaa G Sie eese a a a i a 106 SROB indianai 107 Printing in four colors CMYK sese AAEE EREA 107 CMYK ink set emulation PostScript only sse nmn 107 Managing printer color options sssssseseeeee nennen nnne nennen rre rnnt 108 Print in Grayscale etn et E ate Eee dc e e od desea edes b c den tenes 108 Automatic or manual co
78. HP Web Jetadmin or HP Install Network Printer Wizard or a Novell utility such as NWadmin To install the printing system software 1 If you are installing the software on Windows 2000 or Windows XP make sure that you have administrator privileges 2 Close all software programs that are open or running 3 Insert the printer CD ROM into the CD ROM drive If the welcome screen does not open start it by using the following procedure e On the Start menu click Run e Type the following X setup where X is the letter of the CD ROM drive e Click OK When prompted click Install Printer and follow the instructions on the computer screen Click Finish when installation has completed You might need to restart the computer EE E Print a Test Page or a page from any software program to make sure that the software is correctly installed If installation fails reinstall the software If this fails check the installation notes and readme files on the printer CD ROM or the flyer that came in the printer box or go to http www hp com support clj4610 for help or more information To set up a Windows computer to use the network printer using Windows sharing If the printer is directly connected to a computer using a parallel cable you can share the printer on the network so that other network users can print to it See your Windows documentation to enable Windows sharing After the printer is shared install the printer softwar
79. NOTE For best performance load the tray completely full without splitting the ream of paper Splitting the ream might cause a multi feed problem which could result in a paper jam The capacity of the paper tray can vary For example if you are using 75 g m 20 Ib paper the tray holds a full ream of 500 sheets If the media is heavier than 75 g m 20 Ib the tray will not hold a full ream and you must reduce the number of sheets accordingly Do not overfill the tray because the printer might not pick up the paper NOTE If the tray is not properly adjusted the printer might display an error message or the media might jam 6 Insert the tray into the printer The printer will display the tray s media type and size If the configuration is not correct press the v key when the printer prompts you to configure the tray for type and size For more information see To configure a tray when loading paper 7T Ifthe configuration is correct press gt to clear the message 82 Chapter 4 Printing tasks ENWW Loading custom sized media into Tray 2 The Custom media menu will be displayed when the Tray 2 switch is in the Custom size position You must also change the size setting on the control panel to custom and set the unit of measure X dimension and Y dimension See To configure a tray to match print job settings for more information 1 Remove tray from the printer 2 Move the tray switch to the CUSTOM size position Once a
80. ON 4 Press to highlight PRINT SUPPLIES STATUS PAGE 5 Press v to select PRINT SUPPLIES STATUS PAGE The message Printing SUPPLIES STATUS appears on the display until the printer finishes printing the supplies status page The printer returns to the Ready state after printing the supplies status page If you are using non HP supplies the supplies status page will not show the remaining life for those supplies For more information see Non HP print cartridges Usage page The usage page lists a page count for each size of media that has passed through the printer This page count includes the number of pages that were printed on one side the number that were printed on two sides duplexed and totals of the two printing methods for each media size It also lists the average percentage of page coverage for each color 1 Press Menu to enter the MENUS 2 Press v to highlight INFORMATION 3 Press v to select INFORMATION 4 Press v to highlight PRINT USAGE PAGE 5 Press v to select PRINT USAGE PAGE The message Printing USAGE PAGE appears on the display until the printer finishes printing the usage page The printer returns to the Ready state after printing the usage page Printer information pages 101 Demo A demo page is a color photograph that demonstrates print quality 1 Press Menu to enter the MENUS 2 Press to highlight INFORMATION 3 Press v to select INFORMATION 4 Press to highlight PRINT DEMO
81. Press vw to highlight DIAGNOSTICS Press v to select DIAGNOSTICS Press to highlight PQ TROUBLESHOOTING 5 Press vto select PQ TROUBLESHOOTING A o eS The message Printing PQ troubleshooting appears on the display until the printer finishes printing the print quality troubleshooting information The printer returns to the Ready state after printing the print quality troubleshooting information The print quality troubleshooting information includes one page for each color cyan magenta yellow and black printer statistics related to print quality instructions on interpreting the information and procedures to solve print quality problems If following the procedures recommended by the print quality troubleshooting pages do not improve print quality go to http www hp com support clj4610 ENWW Print quality troubleshooting 185 Print quality troubleshooting tool The print quality troubleshooting tool helps you identify and troubleshoot print quality issues for the HP Color LaserJet 4610n printer The tool includes solutions for many print quality issues using standard images to provide a common diagnostic environment It is designed to provide intuitive step by step directions for printing troubleshooting pages that are used to isolate print quality problems and provide possible solutions To find the print quality troubleshooting tool go to the following quick URL http www hp com go printquality clj46 10 Calibrating
82. Printer specifications ENWW Acoustic emissions Sound Power Level Declared Per ISO 9296 Active 22 ppm letter Lwag 6 5 Bels A 65 dB A Idle Lwag75 0 Bels A 50 dB A SPL Bystander Position Declared Per ISO 9296 Active 22 ppm letter Lpam 51 dB A Idle Lpam 34 dB A NOTE Values are subject to change See hitp www hp com support clj4610 for current information ENWW Acoustic emissions 215 Environmental specifications Temperature 17 to 25 C 62 6 to 77 F Humidity 30 to 70 percent relative humidity RH Altitude 0 to 2600 m 0 to 8530 ft 216 Appendix D Printer specifications ENWW E Regulatory information FCC regulations NOTE ENWW This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy If this equipment is not installed and used in accordance with the instructions it may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or m
83. R synchronous dynamic random access memory SDRAM 32 MB of memory on the formatter board and an open dual inline memory module DIMM slot NOTE To allow memory expansion the printer has one 200 pin small outline dual inline memory module SODIMM slot that accepts 128 256 or 512 MB RAM The printer can support up to 544 MB of memory 512 MB of memory plus 32 MB additional memory on the formatter board 4 Chapter 1 Printer basics ENWW Printer features This printer combines the quality and reliability of Hewlett Packard printing with the features listed below For more information on printer features see the Hewlett Packard website at http www hp com support clj4610 Features Performance e 22 pages per minute ppm for letter sized paper and 22 ppm for A4 sized paper Prints on transparencies and glossy paper 160 megabytes MB of memory for the HP Color LaserJet 4610n 128 MB of dual data rate DDR plus 32 MB of additional memory on the formatter board Memory specification HP Color LaserJet 4610n printer uses 200 pin small outline dual inline memory modules SODIMM that support 128 256 or 512 MB of RAM e Can be expanded to 544 MB 512 MB of DDR memory plus 32 MB of memory on the formatter board User interface Graphic display on control panel Enhanced Help with animated graphics Supported printer e HPPCL6 personalities e HP PCL 5c PostScript 3 emulation Portable document format PDF En
84. R FR LX NR AER e EO n 204 Appendix C Service and Support Hewlett Packard limited warranty statement ssssssessseeeeeeen 207 Print Cartridge Limited Warranty Statement ssssessseeeeeeen 209 Fuser and Transfer unit Limited Warranty Statement ssssssseeeeen 210 HP rriaintenance agreetmments acere sa seus eer aux ceed cone ARR Re RUD ut edd wae 211 On site service agreements eseesssesesssaseeeeenea e nitas sene nha nen nn than tha stand eaa 211 Appendix D Printer specifications Electrical Specifications iei tr de x etx e deed dara deg ra ue AI Dre Medea du A nna d 214 Acoustic emissions caen onn e NER EXR RR a NA RIRER ER KRNR REA SR ON Ex VAR e NE RA nee GER TRA n XRERKRRE 215 Environmental specifications csessssssssssssssssseseseeeen eene nenne enne 216 Appendix E Regulatory information FCC regulations m 217 Environmental product stewardship program ccceceeeeeceeceeeeeeeeeeeeeeenaaeeeeeeeeeeeeseneseaeeas 218 Protecting the environment sssssssssssssssssssseenene eene nennen nennen nennen 218 Ozone producllorn 23 oet Edere e Fere er Ferne ia aa acreedor v ce E e ERR 218 Power CONSUMPTION EEUU 218 itio HH dene ee 218 HP LaserJet printing supplies 2 2 0 2 cee ceecccecce cee eeeeee eee eeeeeeeeceenaeeeeeeeeeseaaanaeeeeeeeesensnenaeess 218 HP Printing Suppli
85. Support at http www hp com support clj4610 Turn the printer off and then back on If the problem persists contact HP Support at http www hp com support clj4610 ENWW Control panel messages continued Control panel message Recommended action 59 XY A printer motor error has occurred Turn the printer off and then back on PRINTER ERROR A startup error occurs when the rotation If the problem persists contact of the motor does not reach the specified HP Support at http www hp com speed support clj4610 For help press alternates with A rotation error occurs when the number Note This message might also 59 XY of rotations speed runs out of the appear if the transfer unit is missing specified range or incorrectly installed Ensure that PRINTER ERROR the transfer unit is correctly installed X Description To continue H 0 for motor error 1 for motor startup error 2 for motor rotation error 3 for fuser motor startup error 4 for fuser motor rotation error 5 for image drum motor startup error 6 for image drum motor rotation error 7 for developer motor startup error 8 for developer motor rotation error 9 for ETB ITB motor startup error or missing fuser 9 for T2 clutch error A for ETB ITB motor rotation error B for developer alienation motor startup error C for developer alienation rotation startup error bi abnormality of developer alienation motor D for registration motor startin
86. The samples act as a guide for color matching on the HP Color LaserJet 4610n PRINT PCL FONT LIST Prints the available PCL fonts PRINT PS FONT LIST Prints the available PS emulated PostScript fonts Information menu 33 Paper handling menu The paper handling menu allows you to configure input trays by size and type It is important to correctly configure the trays with this menu before you print for the first time NOTE If you have used other HP LaserJet printer models you might be accustomed to configuring Tray 1 to first mode or cassette mode On theHP Color LaserJet 4610n printer setting Tray 1 size and type to ANY SIZE is equivalent to first mode Setting size or type for Tray 1 to a setting other than ANY SIZE is equivalent to cassette mode Wee qum quem TRAY 1 SIZE TRAY 1 TYPE Tray lt N gt Size N 2 Tray lt N gt Type N 2 34 Chapter 2 Control panel A list of available sizes appears A list of available types appears A list of available sizes appears A list of available types appears Allows you to configure the media size for Tray 1 The default is ANY SIZE See Supported media weights and sizes for a complete list of available sizes Allows you to configure the media type for Tray 1 The default is ANY TYPE See Supported media weights and sizes for a complete list of available types Allows you to configure the media size for Tray 2 The default setting is the size detect
87. URE DEVICE Press to highlight SYSTEM SETUP Press v to select SYSTEM SETUP Press w to highlight TRAY BEHAVIOR Press v to select TRAY BEHAVIOR Press v to select PS DEFER MEDIA 9 Press or select ENABLED or Disabled 10 Press v to set the behavior o NO aF WRN gt 11 Press Menu PowerSave Time The adjustable PowerSave Time feature reduces power consumption when the printer has been inactive for an extended period You can set the length of time before the printer goes into PowerSave mode to 1 MINUTE 15 MINUTES 30 MINUTES 60 MINUTES 90 MINUTES 2 HOURS or to 4 HOURS The default setting is 30 MINUTES NOTE The printer display dims when the printer is in PowerSave mode PowerSave mode does not affect printer warm up time 52 Chapter 2 Control panel ENWW To set PowerSave Time 1 2 3 4 5 6 7 8 9 1 Press Menu to enter the MENUS Press to highlight CONFIGURE DEVICE Press v to select CONFIGURE DEVICE Press vw to highlight SYSTEM SETUP Press v to select SYSTEM SETUP Press to highlight POWERSAVE TIME Press v to select POWERSAVE TIME Press a or v to select the appropriate time period Press v to set the time period 0 Press Menu To disable enable PowerSave 1 2 3 4 5 6 7 8 9 1 Press Menu to enter the MENUS Press to highlight CONFIGURE DEVICE Press v to select CONFIGURE DEVICE Press to highlight RESETS Press v to select RESETS Press to highlight POWERS
88. a while the printer creates an image of the page ENWW parallel cable parallel port PCL peripheral personality pixel PJL PostScript PPD Print Task Quick Set printer driver RAM RARP raster image render RGB ENWW A type of computer cable often used to connect printers directly to a computer rather than to a network A connection point for a device connected with a parallel cable An acronym for Printer Control Language An auxilliary device such as a printer modem or storage system that works in conjunction with a computer Distinctive features or characteristics of a printer or printer language Abbreviation for picture element which is the smallest unit of area in an image displayed on a screen An acronym for Printer Job Language A trademarked page description language An acronym for PostScript Printer Description A feature of the printer driver that allows you to save the current printer driver settings for example page orientation two sided printing and paper sources for reuse Software program that allows a computer to access printer features An acronym for random access memory a type of computer memory used to store data that may change An acronym for Reverse Address Resolution Protocol a protocol that enables a computer or peripheral to determine its own IP address An image composed of dots The process of outputting text or graphics
89. age appears until the end of the job that generated the message ON The clearable warning message appears until you press v SELECT The default is JOB Determines printer behavior when the system generates an Auto Continuable error ON If an error occurs that prevents printing the message appears on the printer control panel display and the printer goes offline for 10 seconds before returning online The default is OFF If an error occurs that prevents printing the message remains on the printer control panel display and the printer remains offline until you press w SELECT The default is ON Sets low supplies reporting options The default is CONTINUE Sets the COLOR SUPPLY OUT printer behavior When a color supply is empty and the printer is set to AUTOCONTINUE BLACK the printer will continue printing using black toner only Configure device menu 43 Wee ues eem JAM RECOVERY AUTO Sets whether the printer will attempt OFF to reprint pages after a jam ON AUTO The printer automatically selects the best mode for printer jam recovery usually ON OFF The printer does not reprint pages following a jam Printing performance might be increased with this setting ON The printer automatically reprints pages after a jam is cleared The default is AUTO LANGUAGE A listing of Sets the default language The available default language is English languages appears I O menu This menu allows y
90. ages to learn how to print a configuration page The configuration page shows the total number of pages printed and the number of color pages printed To determine the percentage of color pages printed divide the color page count by the total page count 50 Chapter 2 Control panel ENWW ENWW To set the color black mix 1 2 3 4 5 6 7 8 9 1 Press Menu to enter the MENUS Press to highlight CONFIGURE DEVICE Press v to select CONFIGURE DEVICE Press to highlight SYSTEM SETUP Press v to select SYSTEM SETUP Press to highlight COLOR BLACK MIX Press v to select COLOR BLACK MIX Press a or v to select the desired option Press v to select the option 0 Press Menu Tray behavior options Tray behavior allows three user defined options USE REQUESTED TRAY Selecting EXCLUSIVELY ensures that the printer will not automatically select another tray when you indicate that a specific tray should be used Selecting FIRST allows the printer to pull from a second tray if the specified tray is empty or does not match the settings specified for the print job EXCLUSIVELY is the default setting Manually Feed If you select ALWAYS the default value the system always displays a prompt before pulling from Tray 1 multipurpose tray If you select UNLESS LOADED the system will only display the prompt if Tray 1 multipurpose tray is empty PS DEFER MEDIA This setting affects how non HP PostScript drivers will behave with
91. ailable on the CD ROM included with the printer as NOCET mE BSS Su BS Online Help Provides information on printer options that are available from within printer drivers To view a Help file access the online Help through the printer driver Quick access to printer information 3 Printer configurations Thank you for purchasing the HP Color LaserJet 4610n series printer This printer is available in the configurations described below HP Color LaserJet 4610n Part number Q7732A HP jetdirect 175x external print server The HP Color LaserJet 4610n printer is a four color laser printer that prints 22 pages per minute ppm for letter sized paper and 22 ppm for A4 size paper e Trays The printer comes with a multipurpose tray Tray 1 that holds up to 100 sheets of various print media or 20 envelopes and a 500 sheet paper feeder Tray 2 that supports letter legal executive 8 5 by 13 in JIS B5 executive JIS 16K A4 and A5 sized and custom media e Connectivity The printer provides a standard bidirectional parallel universal serial bus USB connection for connectivity An HP Jetdirect 175x external print server is included with the printer and uses the USB connection for connectivity The printer also contains a standard bidirectional parallel cable interface IEEE 1284 C compliant e Memory 160 megabytes MB of memory 128 MB of dual data rate DD
92. am of 500 sheets If the media is heavier than 75 g m 20 Ib the tray will not hold a full ream and you must reduce the number of sheets accordingly Do not overfill the tray because the printer might not pick up the paper 4 Adjust the side guides so that they lightly touch the paper stack but do not bend the paper Make sure the paper fits under the tabs on the guides and not above the load level indicators Printing envelopes from Tray 1 Many types of envelopes can be printed from Tray 1 Up to 20 envelopes can be stacked in the tray Printing performance depends on the construction of the envelope In the software set margins at least 15 mm 0 6 inches from the edge of the envelope Envelopes with clasps snaps windows coated linings exposed self stick adhesives or other synthetic materials can severely damage the printer To avoid jams and possible printer damage never try to print on both sides of an envelope Before you load envelopes make sure they are flat undamaged and not stuck together Do not use envelopes with pressure sensitive adhesive 76 Chapter 4 Printing tasks ENWW To load envelopes into Tray 1 CAUTION To avoid jams do not remove or insert envelopes during printing 1 Open Tray 1 2 Load up to 20 envelopes in the center of Tray 1 with the side to be printed facing down and the postage end toward the printer Slide the envelopes into the printer as far as they will go without forci
93. and automatic configuration of printer drivers ensure that the most recent printer driver is installed For more information see Printer drivers Parallel configuration 61 USB configuration This printer supports a USB 1 1 connection The port is located on the back of the printer as shown in the figure below You must use an A to B type USB cable USB connection 1 USB connector 2 USB port 62 Chapter 3 I O Configuration ENWW Enhanced I O configuration NOTE NOTE ENWW The HP Color LaserJet 4610n printer comes standard with an HP Jetdirect 175x external print server HP Jetdirect print server An HP Jetdirect external print server can be installed with the printer This external print server supports multiple network protocols and operating systems HP Jetdirect print servers facilitate network management by allowing you to connect a printer directly to your network at any location HP Jetdirect print servers also support the Simple Network Management Protocol SNMP which provides network managers with remote printer management and troubleshooting through HP Web Jetadmin software Installation of this external print server and network configuration should be performed by a network administrator Configure the external print server through the HP Web Jetadmin software Refer to the HP Jetdirect print server documentation for information on which external devices are supported Available enhanced I O interfaces
94. and print samples or contact HP customer support At HP s option HP will either replace products that prove to be defective or refund your purchase price TO THE EXTENT ALLOWED BY LOCAL LAW THE ABOVE WARRANTY IS EXCLUSIVE AND NO OTHER WARRANTY OR CONDITION WHETHER WRITTEN OR ORAL IS EXPRESSED OR IMPLIED AND HP SPECIFICALLY DISCLAIMS ANY IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY SATISFACTORY QUALITY AND FITNESS FOR A PARTICULAR PURPOSE TO THE EXTENT ALLOWED BY LOCAL LAW IN NO EVENT WILL HP OR ITS SUPPLIERS BE LIABLE FOR DIRECT SPECIAL INCIDENTAL CONSEQUENTIAL INCLUDING LOST PROFIT OR DATA OR OTHER DAMAGE WHETHER BASED IN CONTRACT TORT OR OTHERWISE THE WARRANTY TERMS CONTAINED IN THIS STATEMENT EXCEPT TO THE EXTENT LAWFULLY PERMITTED DO NOT EXCLUDE RESTRICT OR MODIFY AND ARE IN ADDITION TO THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THIS PRODUCT TO YOU Print Cartridge Limited Warranty Statement 209 Fuser and Transfer unit Limited Warranty Statement This HP product is warranted to be free from defects in materials and workmanship until the printer provides a low life indicator on the control panel This warranty does not apply to products that a have been refurbished remanufactured or tampered with in any way b experience problems resulting from misuse improper storage or operation outside of the published environmental specifications for the printer product or c exhibit wear from or
95. arable warnings 1 Press Menu to enter the MENUS 2 Press v to highlight CONFIGURE DEVICE 3 Press vto select CONFIGURE DEVICE 4 Press v to highlight SYSTEM SETUP 5 Press vto select SYSTEM SETUP 6 Press v to highlight CLEARABLE WARNINGS 7 Press vto select CLEARABLE WARNINGS 8 Press 4 or w to select the appropriate setting 9 Press v to set the selection 1 0 Press Menu Auto continue You can determine printer behavior when the system generates an Auto Continuable error ON is the default setting e ON displays an error message for ten seconds before automatically continuing to print e OFF pauses printing any time the printer displays an error message and until you press v 54 Chapter 2 Control panel ENWW ENWW To set the auto continue 1 2 3 4 5 6 7 8 9 1 Press Menu to enter the MENUS Press to highlight CONFIGURE DEVICE Press v to select CONFIGURE DEVICE Press to highlight SYSTEM SETUP Press v to select SYSTEM SETUP Press w to highlight AUTO CONTINUE Press v to select AUTO CONTINUE Press or v to select the appropriate setting Press v to set the selection 0 Press Menu Supplies low The printer allows two options for reporting that supplies are low CONTINUE is the default value CONTINUE allows the printer to continue printing while displaying a warning until the supply is replaced STOP causes the printer to pause printing until you replace the used supply or
96. ard in slot X has overflowed its I O buffer during a busy state The printer s parallel buffer has overflowed during a busy state The printer s serial buffer has overflowed during a busy state The printer s USB buffer has overflowed during a busy state A serial data error parity framing or line overrun has occurred while the printer was receiving data A connection with the card in EIO slot X has been abnormally broken 1 Press vto continue printing NOTE A loss of data will occur 2 Ifthe message persists contact HP Support at http www hp com support clj4610 1 Press v to resume printing NOTE A loss of data will occur 2 Ifthe message persists disconnect the parallel cable at both ends and reconnect If the message still persists contact HP Support at http www hp com support clj4610 1 Press v to continue printing NOTE A loss of data will occur 2 Ifthe message persists contact HP Support at http www hp com support clj4610 Press v to continue printing NOTE Loss of data will occur If the message persists contact HP Support at http www hp com support clj4610 1 Press v to continue printing NOTE A loss of data will occur 2 Ifthe message persists contact HP Support at http www hp com support clj4610 1 Press v to continue printing NOTE A loss of data will occur 2 Ifthe message persists contact HP Support at http www hp com support clj4610
97. aser Apparat HP Color LaserJet 4610n laserkirjoitin on kayttajan kannalta turvallinen luokan 1 laserlaite Normaalissa k yt ss kirjoittimen suojakotelointi est lasers teen p syn laitteen ulkopuolelle Laitteen turvallisuusluokka on m ritetty standardin EN 60825 1 1994 mukaisesti VAROITUS Laitteen k ytt minen muulla kuin k ytt ohjeessa mainitulla tavalla saattaa altistaa k ytt j n turvallisuusluokan 1 ylitt v lle n kym tt m lle lasers teilylle VARNING Om apparaten anv nds p annat s tt n i bruksanvisning specificerats kan anv ndaren uts ttas f r osynlig laserstr lning som verskrider gr nsen f r laserklass 1 HUOLTO HP Color LaserJet 4610n kirjoittimen sis ll ei ole k ytt j n huollettavissa olevia kohteita Laitteen saa avata ja huoltaa ainoastaan sen huoltamiseen koulutettu henkil T llaiseksi huoltotoimenpiteeksi ei katsota v riainekasetin vaihtamista paperiradan puhdistusta tai muita k ytt j n k sikirjassa lueteltuja k ytt j n teht v ksi tarkoitettuja yll pitotoimia jotka voidaan suorittaa ilman erikoisty kaluja VARO Mik li kirjoittimen suojakotelo avataan olet alttiina n kym tt m llelasers teilylle laitteen ollessa toiminnassa l katso s teeseen VARNING Om laserprinterns skyddsh lje ppnas d apparaten r i funktion uts ttas anv ndaren f r osynlig laserstr lning Betrakta ej str len Tiedot laitteessa k ytett v n laserdiodin s teilyomina
98. assic environment Installing the printing system software The following sections contain instructions for installing the printing system software 12 Chapter 1 Printer basics ENWW NOTE ENWW The printer comes with printing system software and printer drivers on a CD ROM The printing system software on the CD ROM must be installed to take full advantage of the printer features If you do not have access to a CD ROM drive you can download the printing system software from the Internet at http www hp com go clj4610_ software Sample model scripts for UNIX HP UX Sun Solaris and Linux networks are available for download at http www hp com go clj4610 software You can download the latest software free of charge at http www hp com go clj4610 software Installing Windows printing system software for direct connections This section explains how to install the printing system software for Microsoft Windows 2000 and Windows XP When installing the printing software in a direct connect environment always install the software before connecting the parallel or USB cable If the parallel or USB cable was connected before the software installation see Installing the software after the parallel or USB cable has been connected Either a parallel or USB cable can be used for the direct connection However you cannot connect parallel and USB cables at the same time Use an IEEE 1284 compatible cable or a standard 2 mete
99. at is configured for transparencies For more information about how to access the printer drivers see Accessing the printer drivers Transparencies not designed for LaserJet printing will melt in the printer causing damage to the printer Glossy paper e In either the software application or the driver select GLOSSY or HEAVY as the media type or print from a tray that is configured for glossy paper e Use the control panel to set the media type to GLOSSY for the input tray being used e Because this affects all print jobs it is important to return the printer to its original settings once the job has printed See Configuring input trays for more information Hewlett Packard recommends using HP Color LaserJet Soft Gloss paper with this printer HP products are designed to work together for optimum printing results If HP Color LaserJet Soft Gloss paper is not used with this printer print quality may be compromised Printing on special media 85 Colored paper Colored paper should be of the same high quality as white xerographic paper Pigments used must be able to withstand the printer s fusing temperature of 190 C 374 F for 0 1 second without deterioration Do not use paper with a colored coating that was added after the paper was produced The printer creates colors by printing patterns of dots overlaying and varying their spacing to produce various colors Varying the shade or color of the paper will affect the
100. ate but will not make full use of all memory installed Otherwise Turn the printer off Verify that all DDR SDRAM meets specifications and is correctly seated Turn the printer on If the problem persists contact HP Support at http www hp com support clj4610 Turn the printer off and then back on If the problem persists contact HP Support at http www hp com support clj4610 Turn the printer off and then back on If the problem persists contact HP Support at http www hp com support clj4610 Turn the printer off and then back on If the problem persists contact HP Support at http www hp com support clj4610 Control panel messages 135 Control panel messages continued Control panel message 56 XX PRINTER ERROR To continue turn off then on 57 0X PRINTER ERROR To continue turn off then on 58 0X PRINTER ERROR For help press alternates with 58 0X PRINTER ERROR To continue turn off then on 136 Chapter 8 Problem solving A printer error has occurred XX Description 01 Illegal input 02 Illegal output A printer fan error has occurred A memory tag error was detected X Description 01 Blank 02 Air temp sensor 03 CPU 04 Power supply Turn the printer off and then back on If the problem persists contact HP Support at http www hp com support clj4610 Turn the printer off and then back on If the problem persists contact HP
101. changes to general printer configuration default settings such as tray size and type PowerSave time printer personality language and jam recovery CAUTION Configuration settings seldom need to be changed Hewlett Packard recommends that only the system administrator change configuration settings Job storage limit This option sets the limit for the maximum number of jobs stored on the printer memory at the printer NOTE You must have additional memory installed in the printer to use the job storage feature The memory that comes standard with the printer is not sufficient to support the job storage feature To set the job storage limit 1 Press Menu to enter the MENUS 2 Press v to highlight CONFIGURE DEVICE 3 Press vto select CONFIGURE DEVICE Press vw to highlight SYSTEM SETUP Press v to select SYSTEM SETUP Press v to select JOB STORAGE LIMIT Press a or v to change the value Press v to set the value oOo Noon A Press Menu Job held timeout This option sets the period of time that the system keeps files in job storage before deleting them from the queue The default setting for this option is OFF the other available settings are 1 HOUR 4 HOURS 1 DAY and 1 WEEK ENWW Changing printer control panel configuration settings 49 To set the job held timeout 1 Press Menu to enter the MENUS 2 Press to highlight CONFIGURE DEVICE 3 Press vto select CONFIGURE DEVICE 4 Press vw to highlight SYSTEM SETUP
102. ching colors 111 112 Chapter 6 Color ENWW Maintenance This chapter describes ways to maintain your printer The following topics are covered 9 Managing print cartridges Changing print cartridges e 9 Replacing supplies e Configuring alerts ENWW Managing print cartridges Be sure to use genuine HP print cartridges for the best printing results This section provides information on proper use and storage of HP print cartridges It also provides information about using non HP print cartridges HP print cartridges When you use a genuine new HP print cartridge part number C9720A C9721A C9722A C9723A you can obtain the following supplies information e percentage of supplies remaining e estimated number of pages remaining e number of pages printed Non HP print cartridges Hewlett Packard Company cannot recommend use of non HP print cartridges either new or remanufactured Because they are not genuine HP products HP cannot influence their design or control their quality Service or repair required as a result of using a non HP print cartridge will not be covered under the printer warranty When you use a non HP print cartridge certain features such as remaining toner volume data may not be available as a result of using this non HP supply If the non HP print cartridge was sold to you as a genuine HP product see HP fraud hotline Print cartridge authentication The HP Color LaserJet 4610n pr
103. ck OK 2 For more information about how to access the printer drivers see Accessing the printer drivers You can also select an alternate paper source or print a blank back cover on a different media type than the rest of the document If desired select a different source and type from the drop down lists Printing on custom size media The printer supports single sided printing on custom size media Tray 1 supports media sizes from 76 by 127 mm 3 by 5 inches to 216 by 356 mm 8 5 by 14 inches Tray 2 supports media sizes from 182 by 210 mm 7 16 by 8 27 inches to 216 by 356 mm 8 5 by 14 inches When printing on custom size media if Tray 1 is configured in the printer control panel as TRAY X TYPE ANY TYPE and TRAY X SIZE ANY SIZE the printer will print on whatever media is loaded in the tray When printing on custom size media from Tray 2 adjust the switch on the tray to the custom position and from the control panel set the media size to custom or ANY CUSTOM Some software applications and printer drivers allow you to specify custom paper size dimensions You can configure custom paper sizes from the printer driver s Paper tab or Forms tab Windows 2000 and XP Be sure to set the correct paper size in both the page setup and print dialog boxes Special printing situations 91 For more information about how to access the printer drivers see Accessing the printer drivers If your software application requires you to
104. ct Manuals Or go to http www hp com supportljpaperguide to download the guide in PDF format 184 Chapter 8 Problem solving ENWW e Handle transparencies by the edges Skin oil on the surface of transparencies can cause spots and smudges e Small random dark areas on the trailing edge of solid fill pages may be caused by transparencies sticking together in the output bin Try printing the job in smaller batches e The selected colors are undesirable when printed Select different colors in the software application or printer driver e If you are using a reflective overhead projector use a standard overhead projector instead Print quality problems associated with the environment The printer is operating in excessively humid or dry conditions Verify that the printing environment is within specifications See Environmental specifications Print quality problems associated with jams e Make sure that all media is cleared from the paper path See Paper jam recovery e The printer recently jammed Print two to three pages to clean the printer e The media does not pass through the fuser causing image defects to appear on subsequent documents Print two to three pages to clean the printer However if the problem persists see the next section Print quality troubleshooting pages The print quality troubleshooting pages provide information on aspects of the printer that affect print quality Press Menu to enter the MENUS
105. ct the correct font The correct symbol set is not selected Select the correct symbol set The selected character or symbol is not Use a font that supports the selected character supported by the software application or symbol Drifting text between printouts Your software application is not resetting the See the documentation for the software or the printer to the top of the page PCL PJL Technical Reference Package for specific information Erratic missing characters or interrupted printout The interface cable is of poor quality Try using a different higher quality IEEE compliant cable Parallel cables can be no longer than 10 meters 30 feet The interface cable is loose Disconnect and reconnect the interface cable The interface cable is damaged or bad Try using a different interface cable The power cable is loose Disconnect and reconnect the power cable You are attempting to print a PCL job with the From the printer control panel select the correct printer configured for PostScript Emulation printer personality and then resend the print job You are attempting to print a PostScript job with From the printer control panel select the correct the printer configured for PCL printer personality and then resend the print job Incorrect printer output 179 Partial printout A memory error message appears on the printer Free up printer memory by deleting control panel unneeded downloaded fonts style shee
106. cyan A appears instead of the consumption level when the level is not known This can occur in the following circumstances e missing cartridges e incorrectly placed cartridges e cartridges with an error e some non HP cartridges The supplies gauge appears whenever the printer shows the Ready state with no warnings It will also appear when the printer shows a warning or error message concerning a print cartridge or multiple supplies ENWW Introduction 25 Control panel buttons Use the buttons on the control panel to perform printer functions and to navigate and respond to menus and messages in the display v SELECT Makes selections and resumes printing after recovery errors 4 UP ARROW Navigates menus and text and increases or decreases the values of numerical items in the display 9BACK EXIT ARROW Navigates backward in nested menus or quits menus or help MENU Accesses and exits the menus w DOWN ARROW HELP Provides animated graphics and detailed information on printer messages or menus STOP Pauses the current job and provides options to resume printing or to cancel the current job 26 Chapter 2 Control panel ENWW Interpreting control panel indicator lights ENWW Control panel indicator lights 1 READY 2 Data 3 ATTENTION ATTENTION amber Printer is online able to accept and process data Processed data is present in the printer but more data is needed t
107. dge 3 Install the correct print cartridge 4 Close the front cover Re enter PIN correctly Press v to access the SUPPLIES STATUS menu Press a and to highlight the specific supply that has a problem Press to view help for the supply Press a and to step through the instructions No action necessary No action necessary Close the tray indicated Control panel messages 141 Control panel messages continued Control panel message INSTALL COLOR CARTRIDGE alternates with For help press The supplies gauge will display the consumption levels of print cartridges INSTALL SUPPLIES For status press v The supplies gauge will display the consumption levels of print cartridges INSUFFICIENT MEMORY TO LOAD FONTS DATA For help press alternates with Device To continue press v LOAD TRAY 1 TYPE SIZE For help press alternates with LOAD TRAY 1 TYPE SIZE To continue press v LOAD TRAY XX TYPE SIZE For help press 142 Chapter 8 Problem solving The cartridge is either not installed or not correctly installed in the printer At least one supply item is missing or is not correctly seated in the printer and another supply item is missing incorrectly placed out or low Insert the supply item or make sure the installed supply item is fully seated The device does not have enough memory to load the data such as fonts or macros from the locat
108. dinary use To obtain warranty service please return the product to place of purchase with a written description of the problem or contact HP customer support At HP s option HP will either replace products that prove to be defective or refund your purchase price TO THE EXTENT ALLOWED BY LOCAL LAW THE ABOVE WARRANTY IS EXCLUSIVE AND NO OTHER WARRANTY OR CONDITION WHETHER WRITTEN OR ORAL IS EXPRESSED OR IMPLIED AND HP SPECIFICALLY DISCLAIMS ANY IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY SATISFACTORY QUALITY AND FITNESS FOR A PARTICULAR PURPOSE TO THE EXTENT ALLOWED BY LOCAL LAW IN NO EVENT WILL HP OR ITS SUPPLIERS BE LIABLE FOR DIRECT SPECIAL INCIDENTAL CONSEQUENTIAL INCLUDING LOST PROFIT OR DATA OR OTHER DAMAGE WHETHER BASED IN CONTRACT TORT OR OTHERWISE THE WARRANTY TERMS CONTAINED IN THIS STATEMENT EXCEPT TO THE EXTENT LAWFULLY PERMITTED DO NOT EXCLUDE RESTRICT OR MODIFY AND ARE IN ADDITION TO THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THIS PRODUCT TO YOU 210 Appendix C Service and Support ENWW HP maintenance agreements HP has several types of maintenance agreements that meet a wide range of support needs Maintenance agreements are not part of the standard warranty Support services may vary by area Check with your local HP dealer to determine the services available to you On site service agreements To provide you with the level of support best suited to your needs HP has on site s
109. e CD ROM drive The CD ROM menu runs automatically If the CD ROM menu does not run automatically double click the CD ROM icon on the desktop and then double click the Installer icon This icon is located in the Installer language folder of the Starter CD ROM where language is your language preference For example the Installer English folder contains the Installer icon for the English printer software Follow the instructions on the computer screen Open the Apple Desktop Printer Utility located in the Startup Disk Applications Utilities folder Double click Printer AppleTalk Next to AppleTalk Printer Selection click Change Select the printer click Auto Setup and then click Create On the Printing menu click Set Default Printer The icon on the desktop will appear to be generic All the print panels will appear in the print dialog in an application To install printer drivers from Mac OS 10 1 and later 1 2 Connect the network cable between the HP Jetdirect print server and a network port Insert the CD ROM into the CD ROM drive The CD ROM menu runs automatically If the CD ROM menu does not run automatically double click the CD ROM icon on the desktop and then double click the Installer icon This icon is located in the Installer language folder of the Starter CD ROM where language is your language preference For example the Installer English folder contains the Installer icon for the En
110. e MENUS Press to highlightCONFIGURE DEVICE Press v to select CONFIGURE DEVICE Press to highlight SYSTEM SETUP Press v to select SYSTEM SETUP Press to highlight LANGUAGE Press v to select LANGUAGE Press a or v to select the appropriate language Press v to set the selection 0 Press Menu To select language if the display is in a language you do not understand 1 2 3 4 5 Turn the printer power off Hold down the v key while turning the printer power on until all three lights stay on Press v again Press or to scroll through the available languages Press v to save the desired language as the new default Changing printer control panel configuration settings 57 Using the printer control panel in shared environments Because your printer is shared with other users adhere to the following guidelines to ensure successful printer operation e Consult your system administrator before making changes to control panel settings Changing control panel settings could affect other print jobs e Coordinate with other users before changing the default printer font or downloading soft fonts Coordinating these operations conserves memory and avoids unexpected printer output e Be aware that switching printer personalities such as Emulated PostScript or PCL affects the printed output of other users NOTE Your network operating system may automatically protect each user s print job from the effects of ot
111. e Selecting print media Color options Color options enable optimal color output automatically for diverse types of documents Color options use object tagging which allows optimal color and halftone settings to be used for different objects text graphics and photos on a page The printer driver determines which objects are used on a page and uses halftone and color settings that provide the best print quality for each object Object tagging combined with optimized default settings produces great color out of the box In the Windows environment the Automatic and Manual color options are on the Color tab in the printer driver For more information about how to access the printer drivers see Accessing the printer drivers 106 Chapter 6 Color ENWW sRGB Standard red green blue SRGB is a world wide color standard originally developed by HP and Microsoft as a common color language for monitors input devices scanners digital cameras and output devices printers plotters It is the default color space used for HP products Microsoft operating systems the Web and most office software sold today SRGB is representative of the typical Windows computer monitor today and the convergence standard for high definition television NOTE Factors such as the type of monitor you use and the room s lighting can affect the appearance of colors on your screen For more information see Matching colors The latest versions of Adobe Phot
112. e default is NO MANUAL FEED Feeds the paper manually from Tray 1 rather than automatically from a tray If MANUAL FEED is setto ON and Tray 1 is empty the printer goes offline when it receives a print job MANUALLY FEED PAPER SIZE appears on the printer control panel display The default is OFF ENWW Configure device menu 35 Wee ume mem COURIER FONT REGULAR Selects the version of Courier DARK font to use REGULAR The internal Courier font available on HP LaserJet 4 series printers DARK The internal Courier font available on HP LaserJet Ill series printers The default is REGULAR WIDE A4 NO Changes the number of characters that can be printed YES on a single line of A4 paper NO Up to 78 10 pitch characters can be printed on one line YES Up to 80 10 pitch characters can be printed on one line The default is NO PRINT PS ERRORS Allows you to select to print PS error pages OFF PS error page never prints ON PS error page prints when PS errors occur The default is OFF PRINT PDF ERRORS Allows you to select to print PDF error pages OFF PDF error page never prints ON PDF error page prints when PDF errors occur The default is OFF 36 Chapter 2 Control panel ENWW Bees ume mem FORM LENGTH ORIENTATION FONT SOURCE FONT NUMBER FONT PITCH SYMBOL SET ENWW Allows you to configure settings for the printer control language FORM LENGTH Sets vertical spacing from 5 t
113. e halftoning and color REt RGB Color Three values are available for the RGB Color setting e Default instructs the printer to interpret RGB color as sRGB sRGB is the accepted standard of Microsoft and the World Wide Web Organization www e Vivid instructs the printer to increase the color saturation in the midtones so that colored objects appear more colorful Printed blues and greens will likely appear darker than on your monitor This option is good for business graphics or for producing colors similar to the HP Color LaserJet 4550 e Device instructs the printer to print RGB data in raw device mode To render photographs properly with this selection you must manage image color in the application or operating system HP Color LaserJet 4550 Color Emulation can be accessed though the Print Task Quick Sets in the printer driver Managing printer color options 109 Matching colors The process of matching printer output color to your computer screen is quite complex because printers and computer monitors use different methods of producing color Monitors display colors by light pixels using an RGB red green blue color process but printers print colors using a CMYK cyan magenta yellow and black process Several factors can influence your ability to match printed colors to those on your monitor These factors include e print media e printer colorants inks or toners for example e printing process inkjet press or lase
114. e installer PostScript Printer HP Web Jetadmin a automates the printing Description files PPDs browser based system system installation for use with the Apple management tool See PostScript drivers that http www hp com go comes with the Mac OS webjetadmin for the latest HP LaserJet Utility HP Web Jetadmin software available from the HP Jetdirect Printer Internet a printer Installer for UNIX management utility for Mac available for download OS users from http www hp com support net printing Online Web registration ENWW Printer software 19 Print media specifications For optimum results use conventional 75 g m 20 Ib photocopy paper Verify that the paper is of good quality and is free of cuts nicks tears spots loose particles dust wrinkles curls or bent edges e Toorder supplies in the U S go to http www hp com go ljsupplies e To order supplies worldwide go to http www hp com ghp buyonline html e To order accessories go to http www hp com go accessories e For additional information about supported media weights and sizes go to http www hp com support ljpaperguide Supported media weights and sizes Tray 1 media sizes Standard size paper 60 to 200 g m 100 sheets cardstock letter A4 16 to 53 Ib bond 75 g m 20 Ib bond legal executive JIS B5 A5 Minimum size paper 76 2 by 127 mm 164 to 200 g m 100 sheets cardstock 3 by 5 in 43 to 53 Ib bond 75 g m
115. e on all computers that share the printer Installing Macintosh printing system software for networks This section describes how to install Macintosh printing system software The printing system software supports Apple Mac OS version 9 2 x Apple Mac OS version 10 1 and later 14 Chapter 1 Printer basics ENWW NOTE NOTE ENWW The printing system software includes the following components PostScript Printer Description PPD files The PPDs in combination with the Apple PostScript printer drivers provide access to printer features An installation program for the PPDs and other software is provided on the CD ROM that came with the printer Use the Apple LaserWriter 8 printer driver that comes with the computer HP LaserJet Utility The HP LaserJet Utility provides access to features that are not available in the printer driver Use the illustrated screens to select printer features and complete the following tasks with the printer e Name the printer e Assign the printer to a zone on the network e Assign an IP to the printer e Download files and fonts e Configure and set the printer for IP or AppleTalk printing The HP LaserJet Utility is not currently supported for OS X but the utility is supported for the Classic environment To install printer drivers from Mac OS 9 2 1 2 5 6 7 8 Connect the network cable between the HP Jetdirect print server and a network port Insert the CD ROM into th
116. e options currently installed in the printer Many of these values can be overridden from the printer driver or software application For a complete list of control panel menus and possible values see Menu hierarchy Configuration page Use the configuration page to view current printer settings to help troubleshoot printer problems or to verify installation of optional accessories such as memory DIMMs paper trays and printer languages 1 Press Menu to enter the MENUS 2 Press v to highlight INFORMATION 3 Press vto select INFORMATION 100 Chapter 5 Managing the printer ENWW NOTE NOTE ENWW 4 Press to highlight PRINT CONFIGURATION 5 Press vto select PRINT CONFIGURATION The message Printing CONFIGURATION appears on the display until the printer finishes printing the configuration page The printer returns to the Ready state after printing the configuration page If the printer is configured with an HP Jetdiret 175x external print server request an HP Jetdirect external print server configuration page through the HP Jetdirect device The printer will then print the HP Jetdirect configuration page Supplies status page The supplies status page illustrates the remaining life for the following printer supplies e print cartridges all colors e transfer unit e fuser To print the supplies status page 1 Press Menu to enter the MENUS 2 Press to highlight INFORMATION 3 Press vto select INFORMATI
117. e page is completed Printing The printer is generating the demo page No action necessary The printer will return to the online DEMO FAGE Ready state when the page is completed Printing The printer is generating the event log No action necessary page The printer will return to the online Event Log Ready state when the page is completed Printing The printer is generating the mass No action necessary storage directory page The printer will FILE DIRECTORY return to the Ready state when the page is completed 146 Chapter 8 Problem solving ENWW Control panel messages continued Control panel message Printing FONT LIST Printing MENU MAP Printing PQ TROUBLESHOOTING Printing REGISTRATION PAGE Printing RGB Samples Printing SUPPLIES STATUS Printing Usage Page Processing Processing copy X of Y Processing from tray xx Ready The supplies gauge will display the consumption levels of print cartridges Ready Diagnostics mode To exit press STOP KEY Receiving upgrade ENWW The printer is generating either the PCL or PS personality typeface list The printer will return to the Ready state when the page is completed The printer is generating the printer menu map The printer will return to the Ready state when the page is completed The printer is generating the print quality troubleshooting pages The printer will return to
118. ect CONFIGURE DEVICE Press and to highlight RESETS Press v to select RESETS Press and to highlight RESET SUPPLIES Press v to select RESET SUPPLIES Press and to highlight NEW TRANSFER KIT Press v to select NEW TRANSFER KIT 10 Press a and to highlight YES 11 Press v to select YES The transfer unit count is reset and the printer is ready to use The printer has accepted a request to No action necessary print an internal page but the current job must finish printing before the internal page will print The firmware upgrade was not Attempt upgrade again completed successfully YES is selected in the Reset Supplies No action necessary menu to reset the counts for any of the supplies that cannot be detected as new The printer is restoring factory settings No action necessary A component test is in progress the Press Stop when ready to stop this test component selected is the color Cartridge motor The printer is executing a Component Press Stop when ready to stop this test Test and the component selected is a motor A menu selection has been saved No action necessary ENWW Control panel messages continued Control panel message SIZE MISMATCH TRAY XX SIZE For help press alternates with Ready Tray X TYPE SIZE Size detected by tray alternates with Tray X TYPE SIZE To change size or type press v Tray X TYPE SIZE Size specified by user
119. ed by the guides in the tray To use acustom size move the switch in the tray to custom See Supported media weights and sizes for a complete list of available sizes Allows you to configure the media type for Tray 2 The default is PLAIN See Supported media weights and sizes for a complete list of available types ENWW Configure device menu The configure device menu allows you to change the printer s default printing settings adjust the print quality change the system s configuration and I O options and reset the printer s default settings Printing menu These settings affect only jobs without identified properties Most jobs identify all of the properties and override the values set from this menu This menu can also be used to set default media size and type Bees ume mem COPIES Allows you to set the default number of copies The default number is 1 DEFAULT PAPER SIZE A list of available sizes Allows you to set the default appears media size This setting applies only to print jobs that do not have a paper size specified in the program or printer driver DEFAULT CUSTOM PAPER SIZE UNIT OF MEASURE Allows you to set the default X DIMENSION size for any job without dimensions This menu item Y DIMENSION appears only if the CUSTOM STANDARD switch on the selected tray is set to CUSTOM OVERRIDE A4 LETTER Allows you to set the printer to print an A4 job on letter size paper when no A4 paper is loaded Th
120. ed to be closed Close front covers For help press NOTE This message might also appear if the fuser is missing or incorrectly installed Ensure that the fuser is correctly installed DATA RECEIVED The printer received data and is waiting Press v to continue printing for a form feed When the printer receives another file the message alternates with should disappear To print last page press v Ready To print last page press v Deleting The printer is currently deleting the No action necessary stored job ENWW Control panel messages 139 Control panel messages continued Control panel message DETECTABLE SIZE IN TRAY X For help press alternates with DETECTABLE SIZE Recommend move switch to STANDARD Event Log Empty FLASH DEVICE FAILURE To clear press v alternates with Ready FLASH FILE OPERATION FAILED To clear press v alternates with Ready FLASH FILE SYSTEM IS FULL To clear press v alternates with Ready FLASH IS WRITE PROTECTED To clear press v alternates with Ready Genuine HP supplies installed 140 Chapter 8 Problem solving The printer receives a print job for standard size media but the tray switch is set to CUSTOM SHOW EVENT LOG was selected from the control panel and the event log is empty A device failure has occurred on the specified drive Printing may continue for jobs that do not require the Flash DIMM The printer received a PJL file system
121. ed warranty statement 207 TO THE EXTENT ALLOWED BY LOCAL LAW THE REMEDIES IN THIS WARRANTY STATEMENT ARE YOUR SOLE AND EXCLUSIVE REMEDIES EXCEPT AS INDICATED ABOVE IN NO EVENT WILL HP OR ITS SUPPLIERS BE LIABLE FOR LOSS OF DATA OR FOR DIRECT SPECIAL INCIDENTAL CONSEQUENTIAL INCLUDING LOST PROFIT OR DATA OR OTHER DAMAGE WHETHER BASED IN CONTRACT TORT OR OTHERWISE Some countries regions states or provinces do not allow the exclusion or limitation of incidental or consequential damages so the above limitation or exclusion may not apply to you THE WARRANTY TERMS CONTAINED IN THIS STATEMENT EXCEPT TO THE EXTENT LAWFULLY PERMITTED DO NOT EXCLUDE RESTRICT OR MODIFY AND ARE IN ADDITION TO THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THIS PRODUCT TO YOU 208 Appendix C Service and Support ENWW Print Cartridge Limited Warranty Statement ENWW Limited warranty for print cartridges and image drums This HP product is warranted to be free from defects in materials and workmanship This warranty does not apply to print cartridges that a have been refilled refurbished remanufactured or tampered with in any way b experience problems resulting from misuse improper storage or operation outside of the published environmental specifications for the printer product or c exhibit wear from ordinary use To obtain warranty service please return the product to place of purchase with a written description of the problem
122. edia Guide For ordering information see Supplies and accessories For paper specifications for this printer see Supported media weights and sizes Printer feeds multiple sheets mme 0 o O The input tray is overfilled Remove excess media from the input tray The media is not under the tabs in the input tray Open the input tray and verify that the media is Trays 2 seated under the metal tabs Print media is sticking together Remove media flex it rotate it 180 degrees or flip it over and then reload it into the tray NOTE Do not fan media Fanning can cause static electricity which can cause media to stick together Media does not meet the specifications for this Use only media that meets HP media printer specifications for this printer See Supported media weights and sizes Media lift plate is not locked down before the tray Lock down media lift plate before inserting the is inserted back into the printer tray into the printer Trays are not properly adjusted Make sure that the rear media length guide indicates the length of media being used Printer feeds incorrect page size The correct size media is not loaded in the input Load the correct size media in the input tray tray The correct size media is not selected in the Confirm that the settings in the application and software application or printer driver printer driver are appropriate since the application settings override the printer driver
123. eets A4 5 to 5 mils thick 0 13 mm thick 5 mils thick 0 13 to 0 13 mm thick Maximum stack 5 to 5 mils thick height 10 mm 0 6 in Standard HP Tough Paper letter A4 legal executive JIS B5 A5 Minimum size 76 2 by 127 mm 0 13 to 0 13 mm thick Maximum stack HP Tough Paper 3 by 5 in 5 to 5 mils thick height 10 mm 0 6 in Tray 2 uses a custom size specifically for B5 ISO Tray 2 does not support the range of custom sizes available in Tray 1 Print media specifications 21 22 Chapter 1 Printer basics ENWW ENWW Control panel This chapter contains information on the printer control panel which provides control of printer functions and communicates information about the printer and print jobs The following topics are covered Introduction Control panel buttons Interpreting control panel indicator lights Control panel menus Menu hierarchy Retrieve job menu Information menu Paper handling menu Configure device menu Diagnostics menu Changing printer control panel configuration settings Using the printer control panel in shared environments 23 Introduction The control panel provides control of printer functions and communicates information about the printer and print jobs Its display provides graphic information about printer and supplies status making it easy to identify and correct problems Control panel buttons and lig
124. efect to a particular component Misaligned colors Calibrate the printer Repetitive defects Print quality troubleshooting Make sure that the operation and location requirements of the printer are met Print the Print Quality Troubleshooting Pages see Print quality troubleshooting and follow the diagnostic procedure listed on the first page to help isolate the defect to a particular component 187 Color fade in all colors Make sure that the operation and location requirements of the printer are met Calibrate the printer Fingerprints and media dents 188 Chapter 8 Problem solving Make sure to use supported media Make sure that the media you are using does not have any wrinkles or dents from handling and that the media is not contaminated with visible fingerprints or other foreign substances Print the Print Quality Troubleshooting Pages see Print quality troubleshooting and follow the diagnostic procedure listed on the first page to help isolate the defect to a particular component Color fade in one color Make sure that the operation and location requirements of the printer are met Calibrate the printer Print the Print Quality Troubleshooting Pages see Print quality troubleshooting and follow the diagnostic procedure listed on the first page to help isolate the defect to a particular component Loose toner Make
125. ement in a document For more information see your printer driver online Help Automatic is the default setting and is recommended for printing all color documents The Manual color adjustment option allows you to adjust the neutral gray color treatment halftones and edge enhancements for text graphics and photographs To access the Manual color options from the Color tab select Manual then Settings Manual color options Manual color adjustment allows you to adjust the Color or Color Map and Halftoning options individually for text graphics and photographs Halftone options Halftone options affect the resolution and clarity of your color output You can select halftone settings for text graphics and photographs independently The two halftone options are Smooth and Detail e The Smooth option provides better results for large solid filled print areas It also enhances photographs by smoothing out fine color gradations Choose this option when uniform and smooth area fills are top priority e The Detail option is useful for text and graphics that require sharp distinctions among lines or colors or images that contain a pattern or a high level of detail Choose this option when sharp edges and details are top priority Some applications convert text or graphics to raster images In these cases the Photographs settings will also control text and graphics Neutral Grays 108 Chapter 6 Color ENWW NOTE NOTE ENWW
126. en the CUSTOM STANDARD switch is set to the STANDARD position but can be manually set when the switch is set to the CUSTOM position Detectable sizes are marked in the tray The following detectable standard sized media is supported in Tray 2 letter legal executive A4 A5 and JIS B5 78 Chapter 4 Printing tasks ENWW CAUTION Do not print cardstock envelopes heavy or extra heavy paper or unsupported sizes of media from Tray 2 Print on these types of media only from Tray 1 Do not overfill the input tray or open it while it is in use Doing so can cause jams in the printer 1 Remove the tray from the printer Move the CUSTOM STANDARD switch to the STANDARD position 2 Adjust the rear media length guide by squeezing the guide adjustment latch and sliding the back of the tray to the length of the media being used ENWW Configuring input trays 79 NOTE NOTE 80 4 Slide the media width guides open to the size for the media you are using tabs For best performance load the tray completely full without splitting the ream of paper Splitting the ream might cause a multi feed problem which could result in a paper jam The capacity of the paper tray can vary For example if you are using 75 g m 20 Ib paper the tray holds a full ream of 500 sheets If the media is heavier than 75 g m 20 Ib the tray will not hold a full ream and you must reduce the number of sheets accordingly Do not overfill the t
127. er unit count must be reset using the printer control panel Please note that the end of life message is provided as a customer service and printing past it is likely to result in print quality degradation in the near future Once the transfer kit count has been reset after an end of life message feedback on the kit s remaining life will be incorrect until the kit is replaced and the count is reset again To reset the transfer unit count Press Menu to enter the MENUS Press and to highlight CONFIGURE DEVICE Press v to select CONFIGURE DEVICE Press a and to highlight RESETS Press v to select RESETS Press 4 and to highlight RESET SUPPLIES Press v to select RESET SUPPLIES Press 4 and to highlight NEW TRANSFER KIT Press v to select NEW TRANSFER KIT 10 Press 4 and to highlight YES 11 Press v to select YES The transfer unit count is reset and the printer is ready to use ENWW Control panel messages continued Control panel message Recommended action REPLACE TRANSFER KIT The transfer unit is nearing the end of its 5 useful life and the SUPPLIES LOW For help press setting in SYSTEM SETUP is set to STOP alternates with REPLACE TRANSFER KIT To continue press v ENWW Order the transfer kit To continue printing press v To replace the transfer kit perform the following steps e Open the top and front cover e Remove the old unit by pressing the blue buttons on eithe
128. ervice agreements with three response times Priority on site service This agreement provides 4 hour service response to your site for calls made during normal HP business hours Next day on site service This agreement provides support by the next working day following a service request Extended coverage hours and extended travel beyond HP s designated service zones are available on most on site agreements for additional charges Weekly volume on site service This agreement provides scheduled weekly on site visits for organizations with many HP products This agreement is designated for sites using 25 or more workstation products including printers plotters computers and disk drives ENWW HP maintenance agreements 211 212 Appendix C Service and Support ENWW ENWW Printer specifications Physical dimensions HP Color 566 mm 480 mm 456 mm 36 3 kg LaserJet 4610n 22 30 in 18 91 in 17 97 in 80 03 Ibs 213 Electrical specifications MEER 110 Volt models 220 Volt models Power requirements 110 127V 10 percent 220 240V 10 percent 50 60 Hz 2 Hz 50 60 Hz 2 Hz Power consumption average in watts Product model Active 22 PowerSave Heat Output ppm letter Idle BTU Hour HP Color 560 LaserJet 4610n NOTE Values are subject to change See http www hp com support clj4610 for current information PowerSave default activation time is 30 minutes 214 Appendix D
129. es Returns and Recycling Program Information 219 Recycled paper MEM 219 Material reStriCtiOris eio die cie eed da die EENET AEA 219 Material Safety Data Sheet MSDS ssssssssseseeeeen mem meennnens 219 For more information 2 ieri ene eects EE ETETER ERAT SERRE TEC BREL ET E EE ETUE RE REEL teats 219 Declaration of Conformity 20 0 0 tere ee erie eee eee ener eee eene enne 221 SIEMENS 222 E IJGCr e m 222 Canadian DOC regulations 5 accedere eher ue M eu E RR Re Y BR een die 222 EMI statement Korea sssssssssseeeeenen nm ene ener enne rennes 222 VCCI statement Japan i trece rsen tob teen EX d a ro Tae cu RE de YR da 222 Laser Statement for Finland sssssssssseeeeeenm eem neeen m renennneneis 223 Glossary Index ENWW Printer basics This chapter contains information on setting up your printer and becoming familiar with its features The following topics are covered Quick access to printer information Printer configurations Printer features Walk around Printer software Print media specifications ENWW Quick access to printer information World Wide Web links Printer drivers updated HP printer software and product information and support may be obtained from the following URLs e http www hp com support clj4610 Printer drivers may be obtained from the following sites e n China ft
130. features e Task oriented user interface provides configurable views saving network managers significant time e Customizable user profiles let network administrators include only the function viewed or used e Instant e mail notification of hardware failure low supplies and other printer problems now route to different people e Remote installation and management from anywhere using only a standard Web browser 18 Chapter 1 Printer basics ENWW e Advanced autodiscovery locates peripherals on the network without manually entering each printer into a database e Simple integration into enterprise management packages e Quickly find peripherals based on parameters such as IP address color capability and model name e Easily organize peripherals into logical groups with virtual office maps for easy navigation e Manages and configures multiple printers at once For the latest information about HP Web Jetadmin go to http www hp com go webjetadmin UNIX The HP Jetdirect Printer Installer for UNIX is a simple printer installation utility for HP UX and Solaris networks It is available for download at http www hp com support net printing Utilities The HP Color LaserJet 4610n printer is equipped with several software applications for Windows and Macintosh OS users and network administrators that make it easy to monitor and manage the printer on a network These programs are summarized in the following table Softwar
131. ferent print media For more information about supported print media see Print media specifications Before purchasing any media or specialized forms in quantity verify that your paper supplier obtains and understands the print media requirements specified in the HP LaserJet Family Print Media Guide See Supplies and accessories for HP LaserJet Family Print Media Guide ordering information To download a copy of the HP LaserJet Family Print Media Guide go to http www hp com support ljpaperguide It is possible that media could meet all of the guidelines in this chapter and still not print satisfactorily This may be due to abnormal characteristics of the printing environment or to other variables over which Hewlett Packard has no control for example extremes in temperature and humidity Hewlett Packard recommends testing any media before buying it in large quantities Using media that does not conform to the specifications listed here or in the paper specification guide can cause problems that require service This service is not covered by the Hewlett Packard warranty or service agreements Media to avoid This printer can handle many types of media Use of media outside the printer s specifications will cause a loss of print quality and increase the chance of paper jams e Do not use paper that is too rough e Do not use paper with cutouts or perforations other than standard 3 hole punched paper e Do not use multipart forms
132. g error E for registration motor rotation error Y Description 0 for black no color 1 for Cyan 2 for magenta 3 for yellow 9 for T2 clutch error 62 NO SYSTEM No system was found Turn the printer off and then back on To continue If the problem persists contact HP Support at http www hp com turn off then on support clj4610 ENWW Control panel messages 137 Control panel messages continued Control panel message 68 X PERMANENT STORAGE FULL For help press alternates with 68 X PERMANENT STORAGE FULL To continue press v 68 X PERMANENT STORAGE WRITE FAIL To continue press v 68 X STORAGE ERROR SETTINGS CHANGED For help press alternates with 68 X STORAGE ERROR SETTINGS CHANGED To continue press v 79 XXXX PRINTER ERROR To continue turn off then on 8x YYYY EIO X ERROR Access Denied MENUS LOCKED Calibrating 138 Chapter 8 Problem solving A non volatile storage device is full Pressing the v button should clear the message Printing can continue but there may be unexpected behavior X Description 0 for onboard NVRAM 1 for removable disk flash or hard A non volatile storage device is full Pressing the v button should clear the message Printing can continue but there may be unexpected behavior X Description 0 for onboard NVRAM 1 for removable disk flash or hard One or more printer settings saved in the non volatile storage device is invalid and has
133. g it in the printers RAM The remainder of the copies are printed at the printer s fastest speed All documents can be created controlled managed and finished from the desktop which eliminates the extra step of using a photocopier The HP Color LaserJet 4610n printer supports the mopying feature provided they have enough total memory at least 192 MB of total memory 160 MB DDR plus 32 MB on the formatter board and the mopying feature is enabled by default if the Mopier Mode setting is Enabled in the Device Settings tab Chapter 4 Printing tasks ENWW Managing memory NOTE NOTE ENWW This printer supports up to 544 MB of memory 512 MB DDR plus 32 MB of additional memory on the formatter board You can add additional memory by installing dual data rate DDR memory To allow for memory expansion the printer has one DDR slot which accepts 128 256 or 512 MB of RAM For information about installing memory see Working with memory and print server cards Memory specification The HP Color LaserJet 4610n printer uses 200 pin small outline dual inline memory modules SODIMM that support 128 256 or 512 MB of RAM The printer features Memory Enhancement Technology MEt which automatically compresses page data to provide the most efficient use of the printer s RAM The printer uses DDR SODIMM Extended data output EDO DIMMs are not supported If memory problems occur when you are printing complex graphics you can make more
134. ges and supplies HP encourages the use of bulk returns Simply bundle two or more cartridges together and use the single pre paid and pre addressed UPS label that is supplied in the package For more information in the U S call 1 800 340 2445 or visit the HP LaserJet Supplies website at http www hp com go recycle e Non U S recycling returns Non U S customers should call the local HP Sales and Service Office or visit the http www hp com go recycle website for further information regarding availability of the HP Supplies Returns and Recycling Program Recycled paper This product is capable of using recycled papers when the paper meets the guidelines outlined in the HP LaserJet Family Print Media Guide See Supplies and accessories for ordering information This product is suitable for the use of recycled paper according to EN 12281 2002 Material restrictions This product does not contain batteries This product does not contain added mercury This product contains lead in solder that may require special handling at end of life For recycling information contact http www hp com go recycle contact your local authorities or go to the Electronics Industries Alliance website http www eiae org Material Safety Data Sheet MSDS Material Safety Data Sheets MSDS can be obtained by contacting the HP LaserJet Supplies website at http www hp com hpinfo community environment productinfo safety htm For more information
135. glish printer software Printer software 15 NOTE NOTE 16 Double click the HP LaserJet Installers folder Follow the instructions on the computer screen Double click the Installer icon for the desired language On your computer hard drive double click Applications Utilities and then Print Center Click Add Printer Select the AppleTalk connection type on OS X 10 1 and the Rendezvous connection type on OS X 10 2 9 Select the printer name 10 Click Add Printer 11 Close the Print Center by clicking the close button in the upper left corner Qo ph or Wr ode amp Macintosh computers cannot be connected directly to the printer using a parallel port Installing Macintosh printing system software for direct connections USB Macintosh computers do not support parallel port connections This section explains how to install the printing system software for Mac OS 9 2 x and Mac OS X and later The Apple LaserWriter driver must be installed to use the PPD files Use the Apple LaserWriter 8 driver that came with your Macintosh computer To install the printing system software 1 Connect a USB cable between the USB port on the printer and the USB port on the computer Use a standard 2 meter USB cable 2 Close all software programs that are open or running 3 Insert the printer CD ROM into the CD ROM drive and run the installer The CD ROM menu runs automatically If the CD ROM menu does not run automatically
136. guration problem Only one copy will be produced A job cannot be stored because of a memory or configuration problem The printer is offering a selection of alternate media to use for the print job RAM disk settings have been changed before the printer automatically restarts or external device modes have changed or the printer is coming out of the diagnostics mode and will automatically restart The printer is coming out of PowerSave mode Printing will continue as soon as warmup is completed Adjust the side and rear media guides against the paper If the media used is letter A4 executive JIS B5 A5 or legal the tray switch should be set to STANDARD Set the tray switch to CUSTOM for all other media sizes The tray switch must be set before the size can be selected from the control panel Close the tray Adjust the side and rear guides against the paper If size is a detectable size setthe tray switch to STANDARD otherwise set the tray switch to CUSTOM If necessary press v after the tray is closed to change the paper size or type Install additional memory in the printer Install additional memory in the printer 1 View tray configurations type and size using and v 2 Press v to select a tray to use No action necessary No action necessary Control panel messages 157 Paper jams Use this illustration to troubleshoot paper jams in the printer For instructions on clearing
137. guration settings For example add a physical option such as a tray or enable disable a driver feature such as Allow Manual Duplexing Open Print Center Select the hard drive click Applications click Utilities then double click Print Center Click on the print queue On the Printers menu click Show Info Select the Installable Options menu NOTE Configuration settings may not be available in Classic mode Software for Macintosh computers The HP installer provides PostScript Printer Description PPD files Printer Dialog Extensions PDEs and the HP LaserJet Utility for use with Macintosh computers PPDs PPDs in combination with the Apple PostScript drivers allow you to gain access to the printer features and allow the computer to communicate with the printer An installation program for the PPDs PDEs and other software is provided on the CD ROM Use the appropriate PS driver that comes with the operating system HP LaserJet Utility Use the HP LaserJet Utility to control features that are not available in the driver The illustrated screens make selecting printer features easier than ever Use the HP LaserJet Utility to do the following e name the printer assign it to a zone on the network and download files and fonts e configure and set the printer for Internet protocol IP printing NOTE The HP LaserJet Utility is not currently supported for OS X but the utility is supported for the Cl
138. he correct interface cable for your configuration configuration See Parallel configuration Enhanced l O configuration or USB configuration The interface cable is not securely connected to Disconnect and reconnect the interface cable both the printer and the computer The printer is not configured correctly See Changing printer control panel configuration settings for configuration information The interface configurations on the printer s Configure the printer to match the computer configuration page do not match the configuration configurations on the host computer The computer is not working properly Try using an application that you know works properly to check the computer or in DOS type Dir gt Prn at the DOS prompt The computer port that the printer is connected Run another peripheral connected to this port to to is not configured or is not working properly verify that the port is working properly The printer has not been correctly named for the Use the appropriate utility to name the printer on network or Macintosh computer the network For Macintosh OS 9 x computers select the printer from within the Chooser For Macintosh OS X 1 and later open the Print Center Application select the connection type and select the printer Unable to select the printer from the computer If you are using a switch box the printer may not Select the correct printer through the switch box be selected for
139. he message still persists contact HP Support at http www hp com support clj4610 Turn the printer off and then back on If the message persists contact HP Support at http www hp com support clj4610 Control panel messages 133 Control panel messages continued Control panel message Recommended action 50 X FUSER ERROR A fuser error has occurred Turn the printer off and then back on For help press The following are specific fuser errors If the message persists contact HP Support at http www hp com 50 1 A low fuser temperature error has support clj4610 occurred in the main thermistor 50 2 A fuser warm up service error has occurred 50 3 A high fuser temperature error has occurred in the main thermistor 50 4 A faulty fuser error has occurred 50 5 Inconsistent fuser 50 6 Open fuser 50 7 Fuser pressure release mechanism failure 50 8 A low fuser temperature error has occurred in the sub thermistor 50 9 A high fuser temperature error has occurred in the sub thermistor These errors may be due to an inadequate power supply inadequate line voltage or a problem with the fuser 51 2Y Either a beam detects an error or a Turn the printer off and then back on PRINTER ERROR iBseheifolhds occured If the problem persists contact The values of Y are HP Support at http www hp com support clj4610 For help press Y Description alternates with 5
140. he printer allows you to configure input trays by type and size You can load different media in the printer s input trays and then request media by type or size using the control panel If you have used other HP LaserJet printer models you might be accustomed to configuring Tray 1 to first mode or cassette mode On theHP Color LaserJet 4610n printer setting Tray 1 size and type to ANY SIZE is equivalent to first mode Setting size or type for Tray 1 to a setting other than ANY SIZE is equivalent to cassette mode The instructions below are to configure the trays at the printer control panel Configuring trays when the printer gives a prompt In the following situations the printer automatically prompts you to configure the tray for type and size e when you load paper into the tray e when you specify a particular tray or media type for a print job through the printer driver or a software application and the tray is not configured to match the print job s settings The control panel displays this message LOAD TRAY XX TYPE SIZE To change type press v The instructions below explain how to configure the tray after the prompt appears The prompt does not appear if you are printing from Tray 1 and if Tray 1 is configured for ANY SIZE and ANY TYPE To configure a tray when loading paper 1 Load paper in the tray Close the tray if you are using Tray 2 2 The printer displays the tray configuration message TRAY X To change size or t
141. her print jobs Consult your system administrator for more information 58 Chapter 2 Control panel ENWW ENWW I O Configuration This chapter describes how to configure certain network parameters on the printer The following topics are covered Network configuration Parallel configuration USB configuration Enhanced l O configuration Wireless printing 59 Network configuration For more information about using the HP JetDirect 175x external print server see the Network Printing Startup Guide included with the CD ROM in the external print server device container 60 Chapter 3 I O Configuration ENWW Parallel configuration NOTE ENWW The HP Color LaserJet 4610n printer supports network and parallel connections at the same time A parallel connection is made by connecting the printer to the computer using a bidirectional parallel cable IEEE 1284 C compliant with a c connector plugged into the printer s parallel port The cable can be a maximum of 10 meters 30 feet long When used to describe a parallel interface the term bidirectional indicates that the printer is able to both receive data from the computer and send data to the computer through the parallel port Parallel port connection 1 c connector 2 parallel port To use the enhanced capabilities of the bidirectional parallel interface such as bidirectional communication between the computer and printer faster transfer of data
142. here are no stored jobs this message appears in place of the list 32 Chapter 2 Control panel ENWW Information menu ENWW Use the information menu to access and print specific printer information Bee emi O Prints the control panel menu map which shows PRINT MENU MAP PRINT CONFIGURATION PRINT SUPPLIES STATUS PAGE SUPPLIES STATUS PRINT USAGE PAGE PRINT DEMO PRINT RGB SAMPLES PRINT CMYK SAMPLES the layout and current settings of the control panel menu items See Printer information pages Prints the printer configuration page which shows the current printer configuration If an HP Jetdirect external print server device is installed request an HP Jetdirect configuration page through the HP Jetdirect device The printer will then print the HP Jetdirect configuration page Prints the estimated remaining life for the supplies reports statistics on total number of pages and jobs processed print cartridge manufacture date serial number page counts and maintenance information Displays the supplies status in a scrollable list Prints a count of all media sizes that have passed through the printer lists whether they were simplex duplex monochrome or color and reports the page count Prints a demonstration page Prints color samples for different RGB values The samples act as a guide for color matching on the HP Color LaserJet 4610n Prints color samples for different CMYK values
143. highlight INFORMATION 3 Press vto select INFORMATION 102 Chapter 5 Managing the printer ENWW 4 Press v to highlight PRINT PCL FONT LIST or PRINT PS FONT LIST 5 Press vto select PRINT PCL FONT LIST or PRINT PS FONT LIST The message Printing FONT LIST appears on the display until the printer finishes printing the font list page The printer returns to the Ready state after printing the font list page Event log The event log lists the printer events including printer jams service errors and other printer conditions 1 Press Menu to enter the MENUS 2 Press v to highlight DIAGNOSTICS 3 Press vto select DIAGNOSTICS 4 Press to highlight PRINT EVENT LOG 5 Press v to select PRINT EVENT LOG The message Printing EVENT LOG appears on the display until the printer finishes printing the event log The printer returns to the Ready state after printing the event log ENWW Printer information pages 103 104 Chapter 5 Managing the printer ENWW Color This chapter describes how the HP Color LaserJet 4610n series printer provides great color printing This chapter also describes ways to produce the best possible color prints The following topics are covered 9 Using color 9 Managing printer color options 9 Matching colors ENWW 105 Using color The HP Color LaserJet 4610n printer offers great color printing as soon as you set up the printer It provides a combination of automatic color features to genera
144. hts Menu button SroP button REApv light Data light ATTENTION light Hep button Back Exit S button Down ARROW ww button SeLecT v button Up arrow 4 button Display OON OORA UON O The printer communicates via the display and the lights on the lower left side of the control panel The Ready Data and Attention lights provide at a glance information about the state of the printer and alert you to printing problems The display shows more complete status information as well as menus help information animations and error messages Display The printer s display gives you complete timely information about the printer and print jobs Graphics illustrate levels of supplies the locations of paper jams and job status Menus give access to printer functions and detailed information The top level screen on the display has three areas 24 Chapter 2 Control panel ENWW Paused eo o To return to ready press STOP key N Printer display 1 Message area 2 Message area 3 Prompt area 0 Heady Printer display 1 Message area 2 Supplies gauge 3 Print cartridge colors are indicated from left to right black magenta yellow and cyan The message and prompt areas of the display alert you to the state of the printer and tell you how to respond The supplies gauge shows the consumption levels of print cartridges black magenta yellow
145. ines for energy efficiency For more information see http www energystar gov Plastics Plastic parts over 25 grams have markings according to international standards that enhance the ability to identify plastics for recycling purposes at the end of the product s life HP LaserJet printing supplies In many countries regions this product s printing supplies print cartridges fuser and transfer unit can be returned to HP through the HP Printing Supplies Returns and Recycling Program An easy to use and free takeback program is available in over 48 countries regions Multilingual program information and instructions are included in every new HP LaserJet print cartridge and supplies package 218 Appendix E Regulatory information ENWW ENWW HP Printing Supplies Returns and Recycling Program Information Since 1990 the HP Printing Supplies Returns and Recycling Program has collected millions of used LaserJet print cartridges that otherwise might have been discarded in the world s landfills The HP LaserJet print cartridges and supplies are collected and bulk shipped to our resource and recovery partners who disassemble the cartridges After a thorough quality inspection selected parts are reclaimed for use in new cartridges Remaining materials are separated and converted into raw materials for use by other industries to make a variety of useful products e U S returns For a more environmentally responsible return of used cartrid
146. ing 96 printing 95 product stewardship 218 R RAM random access memory 5 recycling print cartridge 218 registration page printing 127 regulations FCC 217 resets menu 45 retrieve job menu 32 S safety statements laser safety 222 laser safety for Finland 223 service agreements 211 software applications 19 installing 12 18 macintosh 12 networks 18 utilities 19 special situations blank back cover 91 custom sized media 91 different first page 91 ENWW specifications acoustic 215 dimensions 213 electrical 214 humidity 216 temperature 216 stopping a print request 92 storing jobs deleting 94 printing 94 private jobs 95 proof and hold jobs 94 storing 93 supplies ordering 203 partnumbers 204 replacement intervals supplies low configuring alerts 122 reporting 55 supplies out configuring alerts 122 supplies status page description 33 printing 101 system setup menu 40 T troubleshooting checklist 125 color printing problems control panel problems incorrect printer output jams 158 121 182 178 179 media handling problems 171 overhead transparencies print quality 184 printer response 175 184 software applications 181 transparencies 173 two sided printing 89 U Update Now 8 usage page description 33 printing 101 USB configuration 62 Ww warranty print cartridge 209 product 207 transfer unit 210 wireless printing 802 11b standard 65 Bluetooth 65 Index 231 232 Inde
147. ing information to make duplex printing options available To use two sided printing Verify that the printer driver is configured to show the two sided printing option as manual For instructions see the online Help for the printer driver or for more information about how to access the printer drivers see Accessing the printer drivers Once the two sided printing option is shown select the appropriate two sided printing options in the printer driver software Two sided printing options include page and binding orientation Two sided printing is not supported for certain media types including transparencies envelopes labels heavy extra heavy cardstock and Tough paper The maximum weight paper for automatic duplex printing is 105 g m 28 Ib bond Manual two sided printing can support all sizes and more types of media Transparencies envelopes and labels are not supported For best results avoid two sided printing with rough textured heavy weight media When using special media such as letterhead or forms place the media face down in Tray 2 Place special media face up in Tray 1 This is different than for one sided printing Manual two sided duplex printing 89 NOTE NOTE 90 Manual two sided printing If you want to print on two sides duplex on paper other than the supported sizes or weights for example paper heavier than 120 g m 32 Ib or very thin paper or if your printer does not su
148. ings ENWW Control panel messages continued Control panel message Recommended action Canceling The printer is in the process of canceling No action necessary a job The message will continue to be displayed while the job is stopped the paper path flushed and any remaining incoming data on the active data channel is received and discarded CARD SLOT X NOT The flash card in slot X is not working Turn the printer off FUNCTIONAL qoestiv Remove the card from the slot indicated and replace with a new card Checking paper path The engine is turning its rollers to check No action necessary for possible paper jams Checking printer The engine is doing an internal test CHOSEN PERSONALITY PJL encountered a request for a Press for detailed information personality that did not exist in the printer The job is aborted and no pages To continue press v will be printed NOT AVAILABLE Press 4 and to step through the instructions altemates with Reprint using the correct driver for the device CHOSEN PERSONALITY NOT AVAILABLE For help press Clearing event log This message is displayed while the No action necessary event log is cleared The printer will exit the MENUS once the event log has been cleared Clearing paper path The printer jammed or detected No action necessary misplaced paper when turned on The printer is attempting to eject jammed pages automatically CLOSE FRONT COVERS The covers ne
149. int quality menu This menu allows you to adjust all aspects of print quality including calibration registration and color halftone settings hee ques emm ADJUST COLOR HIGHLIGHTS Allows you to modify the half tone settings for each color The default for each color is 0 MIDTONES SHADOWS RESTORE DEFAULT VALUES 38 Chapter 2 Control panel ENWW Wee ques emm SET REGISTRATION PRINT TEST PAGE Allows simplex and duplex SOURCE ADJUST TRAY N image alignment Shifts the margin alignment to center the image on the page from top to bottom and left to right You can also align the image that is printed on the front with the image that is printed on the back PRINT TEST PAGE Prints a test page that shows the current registration settings SOURCE Allows you to select the tray for which you want to print the test page If installed optional trays appear as selections where N is the number of the tray ADJUST TRAY N Sets the registration for the specified tray where N is the number of the tray A selection appears for each tray that is installed and registration must be set for each tray e X1 SHIFT Registration of the image on the paper from side to side as the paper lies in the tray For duplexing this side is the second side back of the paper X2 SHIFT Registration of the image on the paper from side to side as the paper lies in the tray for the first side front of a duplexed page
150. inter automatically authenticates the print cartridges when the cartridges are inserted into the printer During authentication the printer will let you know if a cartridge is or is not a genuine HP print cartridge If the printer control panel message states that this is not a genuine HP print cartridge and you believe you purchased an HP print cartridge call the HP fraud hotline To override a non HP print cartridge error message press the v button HP fraud hotline Call the HP fraud hotline 1 877 219 3183 toll free in North America when you install an HP print cartridge and the printer message says the cartridge is non HP HP will help determine if the product is genuine and take steps to resolve the problem Your print cartridge might not be a genuine HP print cartridge if you notice the following e You are experiencing a high number of problems with the print cartridge e The cartridge does not look like it usually does for example the orange pull tab is missing or the packaging differs from HP packaging 114 Chapter 7 Maintenance ENWW CAUTION ENWW Print cartridge storage Do not remove the print cartridge from its package until you are ready to use it To prevent damage to the print cartridge do not expose it to light for more than a few minutes Print cartridge life expectancy The life of the print cartridge depends on usage patterns and the amount of toner that print jobs require An HP color print cartridge
151. ion specified Device can be one of the following INTERNAL ROM directly on the formatter board CARD SLOT X font card in slot X DIMMS Tray 1 is loaded and configured for a type and size other than the one specified in the job Tray XX is either empty or configured for a type and size other than specified in the job No other tray is available 1 Open the top cover and image transfer unit CAUTION The image transfer unit can be easily damaged Insert the print cartridge and make sure that it is fully seated Close the front cover If the error persists contact HP support at http www hp com support clj4610 Press v to access the SUPPLIES STATUS menu Press 4 and to highlight the specific supply that has a problem Press to view help for the supply Press 4 and to step through the instructions To use the device without the data press v To solve the problem add more memory to the device DDR SDRAM Memory 128MB Q2630A or 256MB Q26314 If the correct paper is loaded press v Otherwise remove the incorrect paper and load Tray 1 with the specified paper Confirm that the media guides are in the correct position Verify that the tray switch is in the correct position To use another tray remove paper from Tray 1 and then press v Load the paper tray with the specified media Confirm that the media guides are in the correct position Verify that the tray swi
152. ions go to http www hp com support clj4610 When connected select Manuals 206 Appendix B Supplies and accessories ENWW C Service and Support Hewlett Packard limited warranty statement HP PRODUCT DURATION OF LIMITED WARRANTY HP Color LaserJet 4610n printer One year limited warranty ENWW HP warrants to you the end user customer that HP hardware and accessories will be free from defects in materials and workmanship after the date of purchase for the period specified above If HP receives notice of such defects during the warranty period HP will at its option either repair or replace products which prove to be defective Replacement products may be either new or equivalent in performance to new HP warrants to you that HP software will not fail to execute its programming instructions after the date of purchase for the period specified above due to defects in material and workmanship when properly installed and used If HP receives notice of such defects during the warranty period HP will replace software which does not execute its programming instructions due to such defects HP does not warrant that the operation of HP products will be uninterrupted or error free If HP is unable within a reasonable time to repair or replace any product to a condition as warranted you will be entitled to a refund of the purchase price upon prompt return of the product HP products may contain remanufactured parts equivalent to new in
153. isuuksista Aallonpituus 775 795 nm Teho 5 mW Luokan 3B laser ENWW Safety statements 223 224 Appendix E Regulatory information ENWW Glossary bidirectional communication bin BOOTP chooser CMYK control panel DDR default DHCP DIMM Emulated PostScript firmware Flash memory card font ENWW Two way data transmission A receptacle for holding printed pages Abbreviation for Bootstrap Protocol an Internet protocol that allows a computer to find its own IP address A Macintosh accessory that allows you to select a device An acronym for colors cyan magenta yellow and black The area on the printer that contains buttons and a display screen Use the control panel to set printer settings and to get information about the printer s status Acronym for double data rate The normal or standard setting for hardware or software An acronym for dynamic host configuration protocol DHCP enables individual computers or peripherals connected to a network to find their own configuration information including the IP address An acronym for dual in line memory module A small circuit board that holds memory chips Software that emulates Adobe PostScript a programming language that describes the appearance of the printed page Programming instructions that are stored in a read only memory unit inside the printer A small sized high quality removable memory card A complete set of letters
154. lasts an average of 8 000 pages and an HP black print cartridge lasts an average of 9 000 pages when printing on letter or A4 size paper at 5 percent coverage for each print cartridge Usage conditions and print patterns may cause actual results to vary At any time you can verify the life expectancy by checking the toner level as described below Checking the print cartridge life You can check the print cartridge life using the printer control panel or HP Web Jetadmin software Using the printer control panel Press Menu to enter the MENUS Press to highlight INFORMATION Press v to select INFORMATION Press to highlight PRINT SUPPLIES STATUS PAGE Press v to print the supplies status page Cni me uos T c Using HP Web Jetadmin In HP Web Jetadmin select the printer device The device status page shows print cartridge information Managing print cartridges 115 Changing print cartridges When a print cartridge approaches the end of its useful life the control panel displays a message recommending that you order a replacement The printer can continue to print using the current print cartridge until the control panel displays a message instructing you to replace the cartridge The printer uses four colors and has a different print cartridge for each color black K magenta M cyan C and yellow Y Replace a print cartridge when the printer control panel displays a REPLACE COLOR CARTRIDGE message The co
155. lect any tray that is installed Select ALL TRAYS to test all tray paper paths Paper must be loaded in the selected trays DESTINATION Select the output bin that uses the paper path that you want to test You can select any output bin that is installed Optional bins stacker or stapler stacker bin must also be correctly configured in the printer driver Select ALL BINS to test all paper paths COPIES Set how many sheets of paper are used from each tray during the paper path test If you are testing the optional stapler stacker DESTINATION item select 10 or more sheets This item performs a test to determine whether the paper path sensors are operating correctly This item will activate individual parts independently to isolate noise leaking and other hardware issues This item isolates print quality faults more accurately by stopping the printer in mid print cycle Stopping the printer in mid print cycle allows you to see where the image begins to degrade Stopping the printer in mid print cycle will cause a jam that may need to be manually removed A service representative should perform this test Diagnostics menu 47 LT NN 7 NN COLOR BAND TEST Use this item to print a color band test page that is used to identify arcing in the high voltage power supply 48 Chapter 2 Control panel ENWW Changing printer control panel configuration settings By using the printer control panel you can make
156. lessly connect computers printers personal digital assistants PDAs cell phones and other devices Unlike infrared technology Bluetooth s reliance on radio signals means that devices do not have to be in the same room office or cubicle with an unobstructed line of sight in order to communicate This wireless technology increases portability and efficiency within business network applications The HP Color LaserJet 4610n printer uses a Bluetooth adapter hp bt1300 to incorporate Bluetooth wireless technology The adapter is available for either USB or parallel connections The adapter has a 10 meter line of site operation range in the 2 5 GHz ISM band and can achieve data transfer rates up to 723 Kbps The device supports the following Bluetooth profiles e Hardcopy Cable Replacement Profile HCRP e Serial Port Profile SPP e Object Push Profile OPP e Basic Imaging Profile BIP e Basic Printing Profile BPP with XHTML Print ENWW Wireless printing 65 66 Chapter 3 I O Configuration ENWW ENWW Printing tasks This chapter describes how to perform basic printing tasks The following topics are covered Controlling print jobs Selecting print media Configuring input trays Printing on special media Manual two sided duplex printing Special printing situations Job storage features Managing memory 67 Controlling print jobs In the Microsoft Windows operating system three setti
157. lick the HP Color LaserJet 4610n printer icon to open the print spooler Select the print job you want to cancel and then press Delete If the print job is not cancelled you might need to shut down and restart the computer 92 Chapter 4 Printing tasks ENWW Job storage features The HP Color LaserJet 4610n printer lets you store a job in the printer s memory for printing at a later time The job storage features use memory from random access memory RAM These job storage features are described below To support job storage features for complex jobs or if you often print complex graphics print PostScript PS documents or use many downloaded fonts HP recommends that you install additional memory Added memory also gives you more flexibility in supporting job storage features such as quick copying NOTE To use the Private Job and Proof and Hold features you must have a minimum of 192 MB of memory 256 MB DDR plus 32 MB of additional memory on the formatter board CAUTION Make sure to uniquely identify jobs in the printer driver before printing Using default names may override previous jobs with the same default name or cause the job to be deleted For more information about how to access the printer drivers see Accessing the printer drivers Storing a print job You can download a print job to the printer without printing it You can then print the job at any time through the printer control panel For example you may want to do
158. lid value will appear for two seconds The display prompts you to enter another value After the X dimension is set properly set the Y dimension as follows 9 Press a or v to highlight the correct value 10 Press v to select the value If the value entered is outside the valid range Invalid value will appear for two seconds The display prompts you to enter another value The printer displays a message indicating the dimensions for the custom size Printing from Tray 1 multipurpose tray Tray 1 is a multipurpose tray that holds up to 100 sheets of paper or 20 envelopes It provides a convenient way to print envelopes transparencies custom size paper heavy media greater than 32 Ib or other types of media without having to unload the other trays NOTE Tray 1 does not have a CUSTOM STANDARD switch so all paper sizes for Tray 1 are undetectable Loading Tray 1 CAUTION To avoid jams never add or remove paper from Tray 1 during printing 1 Open Tray 1 2 Setthe side guides to the desired width ENWW Configuring input trays 75 NOTE NOTE CAUTION 3 Load paper in the tray with the side to be printed on facing down For best performance load the tray completely full without splitting the ream of paper Splitting the ream might cause a multi feed problem which could result in a paper jam The capacity of the paper tray can vary For example if you are using 75 g m 20 Ib paper the tray holds a full re
159. life is based on 3 000 pages per month Replacing supplies 121 Configuring alerts You can use HP Web Jetadmin to configure the system to alert you of problems with the printer The alerts take the form of e mail messages to the e mail account or accounts that you specify You can configure the following e the printer s you want to monitor e what alerts are to be received for example alerts for paper jams paper out supplies status and cover open e the e mail account to which the alerts should be forwarded Software Information location HP Web Jetadmin See HP Web Jetadmin for general information about HP Web Jetadmin See the HP Web Jetadmin Help system for details on alerts and how to set them up 122 Chapter 7 Maintenance ENWW ENWW Problem solving This chapter describes what to do if problems arise with your printer The following topics are covered Basic troubleshooting checklist Factors affecting printer performance Troubleshooting information pages Control panel message types Control panel messages Paper jams Common causes of paper jams Clearing jams Media handling problems Printer feeds multiple sheets Printer feeds incorrect page size Printer pulls from incorrect tray Media does not feed automatically Media does not feed from input Tray 2 Transparencies or glossy paper will not feed Envelopes jam or will not feed in the printer
160. ling a print cartridge 2 eee eeeeeee eee eeeeeeeeeteeeaeeeeteenaeees 183 Printed colors do not match screen colors 0 0 0 ccc eeeee sence eeeeeeee ee eetee eee eieee ee teee ee teeeeetaeeeeeeea 183 Print quality troubleshooting eee A eaae dae 184 Print quality problems associated with media sse 184 Overhead transparency defects ssssssssssssseesee eene emm errem 184 Print quality problems associated with the environment ssssssssssssss 185 Print quality problems associated with jams ssss m 185 Print quality troubleshooting pages sssseem emm ens 185 Print quality troubleshooting tool sssseeee memes 186 Calibrating the printer sssssssseeee emen nenne rnennnene nennen 186 Print quality defect chart ier iere EEEREN 186 Appendix A Working with memory and print server cards Printer MEMO TETTE 193 Printing a configuration page sse enne nnne 193 Iristalling MEMO e eerte ient etre ince tienen nee ats 194 To install DDR memory DIMMS ssssseeeeeenneennenenenennnn nennen nnne 194 To install a flash firmware card ssssssesssseeeeeeeenen eene 197 Enabling Memory RU 200 Installing an HP Jetdirect external print server sssssen enn 201 Appendix B Supplies and accessories Supplies arid accessories ott a x Re NE RR R
161. ller for UNIX utility to set up the printer on HP UX or Sun Solaris networks For setup and management on UNIX or Linux networks use HP Web Jetadmin To obtain HP software for UNIX Linux networks visit HP online at http www hp com support net printing For other installation options supported by the HP Jetdirect print server see the HP Jetdirect Print Server Administrator s Guide included with printers equipped with the HP Jetdirect print server 64 Chapter 3 I O Configuration ENWW Wireless printing Wireless networks offer a safe secure and cost effective alternative to traditional wired network connections See Supplies and accessories for a list of available wireless print servers IEEE 802 11b standard With the wireless HP Jetdirect 802 11b external print server HP peripherals can be placed anywhere in the office or home and connected to a wireless network running Microsoft Apple Netware UNIX or Linux network operating systems This wireless technology provides a high quality printing solution without the physical constraints of wiring Peripherals can be conveniently placed anywhere in an office or home and can be easily moved without changing network cables Installation is easy with the HP Install Network Printer Wizard HP Jetdirect 802 11b print servers are available for USB and parallel connections Bluetooth Bluetooth wireless technology is a low power short range radio technology that can be used to wire
162. lor adjustment essem eem 108 Matching Colors rssi Ep CES 110 PANTONE color matching sess enn enemies 110 Sample book color matching 2 tetro ARAE Eae doe Eu de da 110 Printing color samples 1 iecit reciba ber adea rename o ogee pn Pet p en onus 111 Color emulation of the HP color LaserJet 4550 printer sssssssussss 111 7 Maintenance Managing print cartridges ird daca adits dit Fn adita deen eatin RARE ARR 114 HP printcartridges Pm m Non HP print cartridges ssssssseeeenee enne 114 Print cartridge authentication sssssssse enne eene 114 vii viii HP fraud hotline eite eee oirca e endete Edo deor adeat dde teas R M ot reden etokeil 14 Print cartridge Storage inp tote i e endesbs dete Ha re o do eat ey 115 Print cartridge life expectancy i ooi ite Deu rete ed ace dae pev DES dae Eve aee VT due 115 Checking the print cartridge life 1 eie reete aded eere za e eundi Yu 115 Changing print cartridges sssssssseeenenene e enne nennen nennen nennen 116 To replace the print cartridge ccccccccccceceeeeeeeeeeeeeeeeeaeeaeceeeeeeeeseeeeaeaneaeeeeeeeeeeteneeees 116 Replacing supplies sssssssssssssessseeseeneeee ee eee enne nnnm nene emen n nnne nennen 120 Locating SUPPIIES ELEM o Supply replacement guidelines ssssssssssssessse eem 120 Making room around the prin
163. m from http www hp com go clj4610 software Once connected select Downloads and Drivers to find the driver you wish to download You can obtain Model Scripts for UNIX and Linux by downloading them from the Internet or by requesting them from an HP authorized service or support provider See the support flyer that came in the printer box OS 2 drivers are available from IBM and are packaged with OS 2 If the printer driver you want is not on the printer CD ROM or is not listed here check the installation notes and Readme files to see if the printer driver is supported If it is not supported contact the manufacturer or distributor of the program you are using and request a driver for the printer Printer software 9 NOTE NOTE 10 Additional drivers The following drivers are not included on the CD ROM but are available from http www hp com e PCL 5c printer drivers for Windows 2000 XP and Server 2003 e OS 2 PCL 5c 6 printer driver e OS 2 PS printer driver e UNIX model scripts e Linux drivers e HP OpenVMS drivers The OS 2 drivers are available from IBM and are packaged with OS 2 They are not available for Traditional Chinese Simplified Chinese Korean or Japanese Select the right printer driver for your needs Select a printer driver based on the way that you use the printer Certain printer features are available only in the PCL 6 drivers See the printer driver Help for available features e Use the
164. memory available by removing downloaded fonts style sheets and macros from printer memory Reducing the complexity of a print job from within an application can help avoid memory problems Managing memory 97 98 Chapter 4 Printing tasks ENWW ENWW Managing the printer This chapter describes how to manage the printer The following topics are covered 9 Printer information pages 99 Printer information pages From the printer control panel you can print pages that give details about the printer and its current configuration The procedures for printing the following information pages are described here e menu map e configuration page e supplies status page e usage page e demo page e print RGB samples e print CMYK samples e file directory e PCL or PS font list e event log Menu map To see the current settings for the menus and items available in the control panel print a control panel menu map 1 Press Menu to enter the MENUS 2 Press to highlight INFORMATION 3 Press v to select INFORMATION 4 If PRINT MENU MAP is not highlighted press 4 or until it is highlighted 5 Press v to select PRINT MENU MAP The message Printing MENU MAP appears on the display until the printer finishes printing the menu map The printer returns to the Ready state after printing the menu map You might want to store the menu map near the printer for reference The content of the menu map varies depending on th
165. n the error message category some messages are ranked as Critical error messages This section explains the differences between the control panel message types Status messages Status messages reflect the current state of the printer They inform you of normal printer operation and require no interaction to clear them They change as the state of the printer changes Whenever the printer is ready not busy and has no pending warning messages the status message Ready is displayed if the printer is online Warning messages Warning messages inform you of data and print errors These messages typically alternate with the Ready or Status messages and remain displayed until the v button is pressed If CLEARABLE WARNINGS is set to JOB in the printer s configuration menu these messages are cleared by the next print job Error messages Error messages communicate that some action must be performed such as adding paper or clearing a paper jam Some error messages are auto continuable if AUTO CONTINUE ON the printer will continue normal operation after displaying an auto continuable error message for 10 seconds Any button pressed during the 10 second display of an auto continuable error message will override the auto continue feature and the function of the button pressed will take precedence For example pressing the Menu button will display the main menu Critical error messages Critical error messages inform you of a device failure Some
166. nches 100 sheets Reference materials 5963 7863 HP LaserJet Printer oe Print Media oe 5021 0337 PCL PJL Technical Reference Package For downloadable versions go to http www hp com support clj46 10 When connected select Manuals Q7732 90902 HP Color LaserJet 4610n Series User Guide For downloadable versions go to http www hp com support clj4610 When connected select Manuals Q7732 90901 HP Color LaserJet 4610n Series Getting Started Install Guide For downloadable versions go to http www hp com support clj4610 When connected select Manuals Q3675 90901 HP Color LaserJet 4600 Series Image Transfer Kit Install Guide For downloadable versions go to http www hp com support clj4610 When connected select Manuals Q3676 90902 HP Color LaserJet 4610n 4650 Series Image Fuser Kit Install Guide For downloadable versions go to http www hp com support clj4610 When connected select Manuals C9720 90902 HP Color LaserJet 4600 Series Print Cartridge Install Guide For downloadable versions go to http www hp com support clj4610 When connected select Manuals ENWW Supplies and accessories 205 Supplies accessories and part numbers continued C9667 90902 HP Color LaserJet 4600 Series Printer Cabinet Install Guide For downloadable versions go to http www hp com support clj4610 When connected select Manuals HP Color LaserJet 4610n Series Software Technical Reference Guide For downloadable vers
167. nd print server cards ENWW oupplies and accessories To order supplies in the US see http www hp com go ljsupplies To order supplies worldwide see http www hp com ghp buyonline html To order accessories see http www hp com go accessories ENWW 203 Supplies and accessories Supplies accessories and part numbers C eme en on sma E emm ptassve non eon Sot NENNEN LN HP Jetdirect 175x series external print server for USB fast ethernet ethernet 802 3 C mme ommmame S eme eem C eme poeme S mem meer o eem eeeee me S eem ewemememw S Cables C2946A IEEE 1284 C compliant parallel cable 3 meters m approximately 10 feet long with 25 pin male micro 36 pin male C size connector eem qemmemsme C eem wsomse is rc oni E emm emmeese E mme pesas C2934A HP Color LaserJet Transparencies letter EN 50 sheets C2936A HP Color LaserJet Transparencies A4 50 sheets C4179A HP LaserJet Soft Gloss paper letter 200 sheets C4179B HP LaserJet Soft Gloss paper A4 200 sheets Q1298A HP LaserJet Tough paper letter 204 Appendix B Supplies and accessories ENWW Supplies accessories and part numbers continued Q1298B HP LaserJet Tough paper A4 HPU1132 HP Premium Choice LaserJet paper letter DEI CHP410 HP Premium Choice LaserJet paper A4 HPJ1124 HP LaserJet paper letter CHP310 HP LaserJet paper A4 Q2413A HP Premium Cover paper letter 8 5 by 11 i
168. nect for products designed specifically for the Macintosh user ENWW ENWW Table of contents 1 Printer basics Quick access to printer information sssssssssssssseseeeneemerenen enne nnn nnne 2 World Wide Weblinks dics ceed ied tre eeu ra tn thee erred een deret eee dei 2 SETISSUDIM cA 2 Where to look for more information sssssssssssssssseeenenenenneeenerennen nnne 2 Printer configurations seen nennen nnnm nennen nennen nenne ener nene 4 HP Color LaserJet 4610n Part number Q7732A ssssssssse eee 4 Mtm P 5 Walk around EET 7 Printer software c AmAA 8 Software featutes iia eed eter irr ret aer e E Ce d Pe Exe ERE Ren ER Que can Fede nus 8 gl Een7lccsm 9 Software for Macintosh computers c cceeeceeeceeceeeeeeeeeeeeeeeseceaaeaeeeeeeeeeeeeeeteesessaneaeees 12 Installing the printing system software sss 12 Uninstalling the Software oiii nice tec tiec Deae adelante 18 Software for networks sssssssssssssesseseemerem eene dO Bdircc 19 Print media specifications ccccecceccececeeeeeeceecaeeeeeeeeeeeeeccaaeeeeeeeeeeeeseceaaeceeeeeenseesennicsaeeeeess 20 Supported media weights and sizes sss 20 2 Contr
169. ng them 3 Adjust the guides to touch the envelope stack without bending the envelopes Make sure the envelopes fit under the tabs on the guides ENWW Configuring input trays 77 Printing envelopes 1 Specify Tray 1 or select the media source by size in the printer driver 2 If your software does not automatically format an envelope specify Landscape for page orientation in your software application or printer driver Use the following guidelines to set margins for return and destination addresses on Commercial 10 or DL envelopes Return 15 mm 0 6 inches 15 mm 0 6 inches Destination 102 mm 4 inches 51 mm 2 inches NOTE For envelopes of other sizes adjust the margin settings appropriately 3 Select Print from the software application or printer driver Printing from Tray 2 Tray 2 holds up to 500 sheets of standard paper or a 50 8 mm 2 inch stack of labels Tray 2 adjusts for detectable media sizes letter legal A4 A5 JIS B5 and executive and undetectable media sizes 8 5 by 13 and Executive JIS double Japan postcard and custom The printer automatically detects the media size in these trays based on the tray s paper guide configuration See Supported media weights and sizes NOTE When using undetectable standard sized media place the CUSTOM STANDARD switch in the CUSTOM position Loading detectable standard sized media into Tray 2 Detectable standard sized media is detected in the printer wh
170. ngs affect how the printer driver tries to pull paper when you send a print job The Source Type and Size settings appear in the Page Setup Print or Print Properties dialog boxes in most software programs If you do not change these settings the printer automatically selects a tray using the default printer settings Source Printing by Source means that you choose a specific tray from which you want the printer to pull paper The printer tries to print from this tray no matter what type or size is loaded If you choose a tray that is configured for a type or size that does not match your print job the printer does not print automatically Instead it waits for you to load the tray you chose with the type or size of print media for your print job If you load the tray the printer begins printing If you press v the printer displays options to print from another tray Type and Size Printing by Type or Size means that you want the printer to pull paper or print media from the appropriate tray loaded with the correct type and size Selecting media by type rather than source is similar to locking out trays and helps protect special media from accidental use For example if a tray is configured for letterhead and you specify the driver to print on plain paper the printer will not pull the letterhead from that tray Instead it will pull paper from a tray that has plain paper loaded and is configured for plain paper on the printer control panel
171. ns E A 78 Loading detectable standard sized media into Tray 2 ssssssesseee 78 Loading undetectable standard sized media into Tray 2 sssssssesess 80 Loading custom sized media into Tray 2 sssssssssseseeeem enm 83 Printing on special media erret per IR E ed RE weed E ERE y hne Re auda 85 IE CIE HIE 85 Glossy PAPO m 85 leere m 86 Envelopes eter IIR RE et ERRARE ETE MR EUe EAEE ETUR RUE V Re atevacnvngiaeages IN VIS E NEN ERR 86 ENWW ENWW nde 86 HP LaserJet Tough Paper tien cadent ette e hts e nne kx ene A dts e pde e URN OA a aai ER TuS 87 Preprinted forms and letterhead sssssssssssssssssseeeeeemeeennn 87 Recycled paper 88 Manual two sided duplex printing eene 89 Manual two sided printing ssesseeeenn emen ennemis 90 Printing booket E 90 Special printing situations esses eene nennen nnns nnn 91 Printing a different first page eene sedis cette esi nivel eres 91 Printing a blank back cover ssssssssseee eene eene nennen ener 91 Printing on CUSLOM SIZE media 2 eee La Fees a E Ere E teen Rea ERRAT EE 91 Stopping a print request ssssssssssssssssseeseeeeeee ee ener nne EEEE EEEE EEEn nnne nen 92 Job storage features deine e Re a E Ee
172. ntrol panel display will also indicate the color that should be replaced if a genuine HP cartridge is currently installed CAUTION If toner gets on clothing wipe it off with a dry cloth and wash the clothes in cold water Hot water sets toner into fabric NOTE For information about recycling used print cartridges see HP Printing Supplies Returns and Recycling Program Information or visit the HP LaserJet Supplies website at http www hp com go recycle To replace the print cartridge 1 Lift the top cover of the printer CAUTION The fuser might be hot 116 Chapter 7 Maintenance ENWW 2 Pull down the front cover and transfer unit CAUTION Do not place any item on the transfer unit while it is open If the transfer unit is punctured print quality problems may result 3 Remove the used print cartridge from the printer 4 Remove the new print cartridge from the bag Place the used print cartridge in the bag for recycling ENWW Changing print cartridges 117 5 Grasp both sides of the cartridge and distribute the toner by gently rocking the cartridge from side to side 6 Remove the orange shipping lock from the new print cartridge Discard the lock 7 Remove the inside sealing tape by grasping the orange tab on the end of the new print cartridge and pulling the tape completely out Discard the tape 118 Chapter 7 Maintenance ENWW 8 Align the print cartridge with the tracks inside the
173. o 128 lines for default paper size ORIENTATION Allows you to select default page orientation to portrait or landscape FONT SOURCE Allows you to select the font source as Internal FONT NUMBER The printer assigns a number to each font and lists the numbers on the PCL Font List The range is 0 to 999 FONT PITCH Selects the font pitch This item might not appear depending on the font selected The range is 0 44 to 99 99 FONT POINT SIZE Selects the font point size This appears only if a font with a scalable point size is selected as the default font The range is 4 00 to 999 75 SYMBOL SET Selects any one of several available symbol sets at the printer control panel A symbol set is a unique grouping of all the characters in a font PC 8 or PC 850 is recommended for line draw characters Configure device menu 37 Wee ues mem PCL CONTINUED APPEND CR TO LF APPEND CR TO LF Select SUPPRESS BLANK PAGES YES to append a carriage return to each line feed encountered in backward compatible PCL jobs pure text no job control Some environments such as UNIX indicate a new line using only the line feed control code This option allows you to append the required carriage return to each line feed SUPPRESS BLANK PAGES When generating your own PCL extra form feeds are included that would cause a blank page s to be printed Select YES for form feeds to be ignored if the page is blank Pr
174. o complete the job A critical error has occurred Printer requires attention Printer is offline or is turned off Printer is not processing or receiving data No conditions exist that require attention Interpreting control panel indicator lights Printer is attempting to stop printing and go offline Printer is processing and receiving data An error has occurred Printer requires attention 27 Control panel menus You can perform most routine printing tasks from the computer through the printer driver or software application This is the most convenient way to control the printer and will override the printer control panel settings See the help files associated with the software or for more information on accessing the printer driver see Printer software You can also control the printer by changing settings in the printer s control panel Use the control panel to access printer features not supported by the printer driver or software application Use the control panel to configure trays for paper size and type Getting started basics e Enter the menus and activate any selection by pressing the Menu button e Use the Up or Down arrows aw to navigate through the menus In addition to menu navigation the Up and Down arrows can increase and decrease numerical value selections Hold down the Up or Down arrows to scroll faster e The Back button allows you to move back in menu selections as well as
175. o http www hp com support lj4650 for HP LaserJet Family Paper Specification Guide ordering information When you connect select Manuals Or go to http www hp com support ljpaperguide to download the guide in PDF format Verify that the printer s environment is within humidity specifications See Environmental specifications NOTE For more information about color quality problems see Print quality troubleshooting C Defective HP print cartridge Replace the cartridge A non HP cartridge might be installed Ensure that you are using a genuine HP print cartridge 182 Chapter 8 Problem solving ENWW Inconsistent colors after installing a print cartridge The sealing tape has not been removed from the Remove the sealing tape from the print cartridge print cartridge for the color that is missing See Changing print cartridges Another print cartridge may be low Check the supplies gauge on the control panel or print a supplies status page See Printer information pages Print cartridges may be improperly installed Verify that each print cartridge is installed properly A non HP cartridge might be installed Ensure that you are using a genuine HP print cartridge Printed colors do not match screen colors Extremely light screen colors are not being The software application may interpret extremely printed light colors as white If so avoid using extremely light colors Extremely dark screen colors
176. oShop CorelDRAW Microsoft Office and many other applications use sRGB to communicate color Most importantly as the default color space in Microsoft operating systems sRGB has gained broad adoption as a means to exchange color information between applications and devices using a common definition that assures typical users will experience greatly improved color matching sRGB improves your ability to match colors between the printer the computer monitor and other input devices scanner digital camera automatically without the need to become a color expert Printing in four colors CMYK Cyan magenta yellow and black CMYK are the inks used by a printing press The process is often called four color printing CMYK data files are typically used by and originate from graphic arts printing and publishing environments The printer will accept CMYK colors through the PS printer driver The printer color rendering of CMYK is designed to provide rich saturated colors for text and graphics CMYK ink set emulation PostScript only The printer s color rendering of CMYK can be made to emulate several standard Offset Press ink sets e Default This selection is good for general purpose rendering of CMYK data It is designed to render photographs well while at the same time providing rich saturated colors for text and graphics e Specification for Web Offset Publications SWOP Common ink standards in the United States and other locati
177. oftware application or printer driver Use the printer control panel to configure the tray to the media type loaded For more information about how to access the printer drivers see Accessing the printer drivers Make sure that the input tray containing the transparencies or glossy paper is selected in the software application or printer driver Use the printer control panel to configure the tray to the media type loaded See Configuring input trays For more information about how to access the printer drivers see Accessing the printer drivers Use only media that meets the HP media specifications for this printer See Supported media weights and sizes Media handling problems 173 Envelopes jam or will not feed in the printer C Envelopes are loaded in an unsupported tray Load envelopes into Tray 1 Only Tray 1 can feed envelopes Envelopes are curled or damaged Try using different envelopes Store envelopes in a controlled environment Envelopes are sealing because the moisture Try using different envelopes Store envelopes in content is too high a controlled environment Envelope orientation is incorrect Verify that the envelope is loaded correctly See Configuring input trays This printer does not support the envelopes See Supported media weights and sizes or the being used HP LaserJet Printer Family Print Media Guide Tray 1 is configured for a size other than Configure Tray 1 size for envelopes envelope
178. ol panel Inge tero e E 24 jc 24 Control panel Buttons tereti Mere a a Ra ag nea AMOR aa aiaa 26 Interpreting control panel indicator lights ssen nmn 27 Controlpanel menus ice ra dte adu seancecaneaanduddanaatereceasandacdun cR E RTRVINRR S MR ANREA AE Aud 28 Getting started DASICS 1 2 i A paga dn ret eae Peso u aei ue bee sn anas 28 Menu Mararchy PE H 29 To enter the menus eiie e eroe iere perde rub ae taam rta atem roa deve Saad s 29 engem 29 NTOrMAON MEn EET UL DU LPS 29 Paper handling menu eite tee ecu eee eese vei ece ay Miet une edi aa verde v e Ddetus 30 Config ure device MENU p R 30 Diagnostics mMenu Rm 31 Retrieve JOD MEM ecne A 32 INFORMATION Menu ERAT TET 33 Paper handing metu o i oed P RA 34 Configure device menu ssssssssssseseeeee eene ninaa ANANA nen nenr inen nnn innen nnne nennen 35 Printing IMGNU EM 35 Print quality menu seirer eee sse enm nennen nne EEEa 38 System Setup MENU reete tinte ette etta aee eran uere ha ds E RR e eee 40 exu m 44 cix ae 45 Diagnostics menu sssssssseseseeeeeeeeenenen nennen enne eee eee seen nnn nene ener nnns 46 Changing printer control panel configuration settings sse 49 Job storage limit
179. ons e Euroscale Common ink standard for Europe and other locations e Dainippon Ink and Chemical DIC Common ink standard in Japan and other locations e Device Emulation is turned off To render photographs properly with this selection images require color management in the application or operating system ENWW Using color 107 Managing printer color options NOTE NOTE Setting color options to Automatic will typically produce the best possible print quality for color documents However there may be cases when you want to print a color document in grayscale black and white or wish to change one of the printer s color options e Using Windows print in grayscale or change the color options using settings found on the Color tab in the printer driver e Using a Macintosh computer print in grayscale or change the color options using the Color Matching pop up menu in the Print dialog box For more information about how to access the printer drivers see Accessing the printer drivers Print in Grayscale Selecting the Print in Grayscale option from the printer driver prints a document in black and white This option is useful for previewing preliminary copies of slides and hardcopy output or for printing color documents that will be photocopied or faxed Automatic or manual color adjustment The Automatic color adjustment option optimizes the neutral gray color treatment halftones and edge enhancements used for each el
180. or selected more information see Changing printer control panel configuration settings The correct driver is not selected in the software Select the driver for PostScript Emulation for this application or printer driver printer in the software application or printer driver For more information about how to access the printer drivers see Accessing the printer drivers The printer is not properly configured See Changing printer control panel configuration settings ENWW Printer response problems 175 Printer is on but nothing prints continued The computer port is not configured or is not Run another peripheral connected to this port to working properly verify that the port is working properly The printer has not been correctly named for the Use the appropriate utility to name the printer on network or for a Macintosh computer the network For Macintosh OS 9 x computers select the printer from within the Chooser For Macintosh OS X 1 and later open the Print Center Application select the connection type and then select the printer Printer is on but is not receiving data The printer s Ready indicator light is not lit Press Stop to return the printer to the Ready state The top cover is not closed properly Close the top cover firmly A printer message other than Ready appears on See Control panel messages the printer control panel The interface cable is not correct for this Select t
181. or and monochrome print jobs This will cause the engine to switch back and forth between color and monochrome mode If the first page is monochrome the engine will go into mono mode until a color page is detected It will then go into color mode If 3 consecutive monochrome pages are detected the engine will Switch back to monochrome mode again If the first page is color the engine will go into color mode until 3 consecutive monochrome pages are detected at which point it will switch back to monochrome mode again Configure device menu 41 42 Wee ues eem TRAY BEHAVIOR Chapter 2 Control panel USE REQUESTED TRAY MANUALLY FEED PROMPT PS DEFER MEDIA Allows you to specify settings for the tray selection behavior This setting allows you to configure the trays to behave like trays in some previous HP printers and to configure two sided printing behavior for pre printed paper USE REQUESTED TRAY Determines whether the printer tries to pull paper from a different tray than the one that you selected in the printer driver e EXCLUSIVELY Sets the printer to pull paper only from the tray that you selected and not pull from another tray automatically if the tray that you selected is empty FIRST Sets the printer to pull from the tray that you selected first but allows the printer to pull from another tray automatically if the tray that you selected is empty The default for USE REQUESTED TRAY is EX
182. or help press Manually Feed TYPE SIZE For help press alternates with Manually Feed TYPE SIZE To continue press v Moving solenoid To exit press STOP KEY NO STORED JOBS NON HP SUPPLY DETECTED The supplies gauge will display the consumption levels of print cartridges 144 Chapter 8 Problem solving Programs and fonts can be stored on the printer s file system and are loaded into RAM when the printer is turned on The number XX specifies a sequence number indicating the current program being loaded The even numbered pages of a manual two sided document have been printed and the printer is waiting for the output stack to be inserted for the odd numbered pages to be printed A job was sent specifying MANUAL FEED and Tray 1 is empty No other tray is available A job was sent that specified Manually Feed Tray 1 is already loaded The printer is executing a Component Test and the component selected is a solenoid This message is displayed when the user enters the RETRIEVE JOB menu and there are no jobs to retrieve A new cartridge has been installed that is not made by HP This message is displayed until an HP cartridge is installed or the v button is pressed No action necessary Do not turn the printer off Follow the instructions on the Print on Both Sides instruction dialog box at the computer OR Press for help at the printer Load Tray 1 with the specified media
183. or the driver select TOUGH PAPER as the media type or print from a tray that is configured for HP LaserJet Tough paper Preprinted forms and letterhead Observe the following guidelines for best results with preprinted forms and letterhead e Forms and letterhead must be printed with heat resistant inks that will not melt vaporize or release hazardous emissions when subjected to the printer s fusing temperature of approximately 190 C 374 F for 0 1 second e Inks must be non flammable and should not adversely affect any printer rollers ENWW Printing on special media 87 e Forms and letterhead should be sealed in a moisture proof wrapping to prevent changes during storage e Before loading preprinted paper such as forms and letterhead verify that the ink on the paper is dry During the fusing process wet ink can come off of preprinted paper Recycled paper This printer supports the use of recycled paper Recycled paper must meet the same specifications as standard paper See the HP LaserJet Printer Family Print Media Guide Hewlett Packard recommends that recycled paper contain no more than 5 percent ground wood 88 Chapter 4 Printing tasks ENWW Manual two sided duplex printing NOTE ENWW You must specify two sided printing options in your software application or in the printer driver in order to print on both sides of the page If this option is not visible in the software application or printer driver use the follow
184. ore of the following measures e reorient or relocate the receiving antenna e increase separation between equipment and receiver e connect equipment to an outlet on a circuit different from that to which the receiver is located e consult your dealer or an experienced radio TV technician Any changes or modifications to the printer that are not expressly approved by HP could void the user s authority to operate this equipment Use of a shielded interface cable is required to comply with the Class B limits of Part 15 of FCC rules FCC regulations 217 Environmental product stewardship program Protecting the environment Hewlett Packard Company is committed to providing quality products in an environmentally sound manner This product has been designed with several attributes to minimize impacts on the environment Ozone production This product generates no appreciable ozone gas O Power consumption Power usage drops significantly while in PowerSave mode which saves natural resources and saves money without affecting the high performance of this printer This product qualifies for ENERGY STAR Version 3 0 which is a voluntary program to encourage the development of energy efficient office products ENERGY STAR ENERGY STAR is a U S registered service mark of the U S Environmental Protection Agency As an ENERGY STARQO partner Hewlett Packard Company has determined that this product meets ENERGY STAR Guidel
185. ored Job option in the driver Printing stored jobs 1 Press Menu to enter MENUS RETRIEVE JOB is highlighted Press v to select RETRIEVE JOB Press to highlight your USER NAME Press v to select your USER NAME Press to highlight a JOB NAME Press v to select the JOB NAME PRINT is highlighted 7 Press vto select PRINT 8 Press a or v to select the number of copies oa Fw RN 9 Press v to print the job Deleting stored jobs When you send a stored job the printer overwrites any previous jobs with the same user and job name If there is not a job already stored under the same user and job name and the printer needs additional space the printer may delete other stored jobs starting with the oldest The default number of jobs that can be stored is 32 You can change the number of jobs that can be stored from the control panel For more information about setting the job storage limit see Configure device menu A job can be deleted from the control panel or from HP Web Jetadmin To delete a job from the control panel use the following procedure 1 Press Menu to enter MENUS RETRIEVE JOB is highlighted Press v to select RETRIEVE JOB Press to highlight your USER NAME Press v to select your USER NAME Press to highlight a JOB NAME Press v to select the JOB NAME Press to highlight DELETE p mU mes coo d 94 Chapter 4 Printing tasks ENWW 8 Pressv to select DELETE 9 Press v to delete the job
186. orners and pull up 4 Inspect the media path to ensure that it is clear NOTE If the media tears make sure that all media fragments are removed from the paper path before resuming printing ENWW Clearing jams 167 5 Close the transfer unit and front cover Multiple jams in paper path 1 Using the side handles open the top cover 168 Chapter 8 Problem solving ENWW 2 Grasp the green handle on the transfer unit and pull down The front cover will open as the transfer unit is pulled down CAUTION Do not place anything on the transfer unit while it is open If the transfer unit is punctured print quality problems may result 3 Grasp the media by both corners and pull up 4 Inspect the media path to ensure that it is clear NOTE If the media tears make sure that all media fragments are removed from the paper path before resuming printing 5 Firmly lift the two green handles on either side of the fuser to disengage the fuser rollers NOTE If the media tears make sure that all media fragments are removed from the paper path before resuming printing Do not reach into the fuser until it has cooled ENWW Clearing jams 169 7 Firmly press down on the two green handles on either side of the fuser to re engage the fuser rollers 170 Chapter 8 Problem solving ENWW Media handling problems Use only media that meets the specifications outlined in the HP LaserJet Printer Family Print M
187. ou to configure the printer s I O options See Network configuration ee ques emm I O TIMEOUT 15 SECONDS Allows you to select the I O timeout in seconds Range 5 300 Then press v 44 Chapter 2 Control panel ENWW ENWW ee ques emm PARALLEL INPUT HIGH SPEED ADVANCED FUNCTIONS Resets menu Allows you to select the speed at which the parallel port communicates with the host and to enable or disable the bi directional parallel communication HIGH SPEED Select YES to enable the printer to accept the faster parallel communications that are used for connections with newer computers The default for HIGH SPEED is YES ADVANCED FUNCTIONS Turn the bidirectional parallel communication on or off The default is set for a bidirectional parallel port IEEE 1284 The function allows the printer to send status readback messages to the computer Turning the parallel advanced functions on might slow language switching The default for ADVANCED FUNCTIONS is ON The resets menu allows you to reset factory settings disable and enable PowerSave and update the printer after new supplies are installed Wee uem emi RESTORE FACTORY SETTINGS d HERE RESET SUPPLIES NEW TRANSFER KIT NEW FUSER KIT Allows you to clear the page buffer remove all perishable personality data reset the printing environment and return all default settings to factory defaults Allows you to enable and disable Po
188. override changes made in the Page Setup dialog box 68 Chapter 4 Printing tasks ENWW e Printer Properties dialog box printer driver The printer driver opens when you click Properties in the Print dialog box Settings changed in the Printer Properties dialog box do not override settings available anywhere else e Default printer settings The default printer settings determine settings used in all print jobs unless settings are changed in the Page Setup Print or Printer Properties dialog boxes as described above There are two ways to change the default printer settings 1 Click Start Settings Printers and then right click the printer icon and click Properties 2 Click Start Control Panel and then select the Printers folder right click the printer icon and click Properties For more information about how to access the printer drivers see Accessing the printer drivers CAUTION To avoid affecting print jobs of other users make printer setup changes through the software application or the printer driver whenever possible Printer setup changes made through the control panel become default settings for subsequent jobs Changes made through an application or the printer driver affect only that specific job ENWW Controlling print jobs 69 Selecting print media CAUTION You can use many types of paper and other print media with this printer This section provides guidelines and specifications for selecting and using dif
189. owing heavy paper types can be used with the HP Color LaserJet 4610n printer 86 Chapter 4 Printing tasks ENWW Heavy 105 119 g m 28 32 Ib Extra heavy 120 163 g m Cardstock 164 200 g m Intermediate 90 104 g m Tough paper 5 mil mme When printing on heavy paper types use the following guidelines e Use Tray 1 for paper that is heavier than 120 g m to 200 g m 32 Ib bond up to 53 Ib bond e For optimum results when printing on heavy paper use the printer control panel to set the media type for the tray to HEAVY e In either the software application or the driver select Heavy as the media type or print from a tray that is configured for heavy paper e Because this setting affects all print jobs it is important to return the printer back to its original settings once the job has printed See Configuring input trays CAUTION In general do not use paper that is heavier than the media specification recommended for this printer Doing so can cause misfeeds paper jams reduced print quality and excessive mechanical wear HP LaserJet Tough paper When printing on HP LaserJet Tough paper use the following guidelines e Handle HP LaserJet Tough paper using the edges Oils from your fingers deposited on HP LaserJet Tough paper can cause print quality problems e Use only HP LaserJet Tough paper with this printer HP products are designed to work together for optimum printing results e In either the software application
190. p www hp com cn support clj4610 e In Japan ftp www jpn hp com support clj4610 e n Korea http Awww hp co kr support clj4610 e n Taiwan http www hp com tw support clj4610 or the local driver website http www dds com tw To order supplies e United States http www hp com go ljsupplies e Worldwide http www hp com ghp buyonline html To order accessories e http www hp com go accessories User guide links For the latest version of the HP Color LaserJet 4610n printer go to hitp www hp com support clj4610 Where to look for more information Several references are available for use with this printer See http www hp com support clj4610 Setting up the printer Getting Started Guide Provides step by step instructions for installing and setting up the printer HP Jetdirect Print Server Administrator s Guide Provides instructions to configure and troubleshoot the HP Jetdirect print server HP Driver Pre Configuration Guide 2 Chapter 1 Printer basics ENWW ENWW For detailed information about configuring printer drivers go to http www hp com go hpdpc sw Accessory and Consumable Installation Guides Provides step by step instructions for installing the printer s accessories and consumables Supplied with the printer s optional accessories and consumables Using the printer CD ROM User Guide Provides detailed information on using and troubleshooting the printer Av
191. ponents locating 7 configuration page printing 100 configure device menu 30 35 ENWW configuring alerts 122 control panel blank display 175 buttons 24 26 configuring 49 display 24 lights 24 27 menus 28 29 messages 130 overview 23 24 printer personalities 53 problems 178 using in shared environments 58 controlling print jobs 68 D Declaration of Conformity 221 diagnostics menu 46 DIMMs dual inline memory modules installing 194 double sided printing 89 driver autoconfiguration 8 duplex printing 89 E embedded Web server using to configure alerts 122 envelopes jams 174 loading in Tray 1 77 environmental features 5 errors auto continue 54 F FCC regulations 217 flash memory card installing 197 font list printing 102 G grayscale printing 108 H HP fraud hotline 114 Index 229 HP Jetdirect print servers installing 201 HP Web Jetadmin checking toner level 115 using to configure alerts 122 l I O input output configuring 63 menu 44 information menu 33 input trays capacities 20 configuring 34 51 72 IP address displaying 50 J jam recovery setting 56 jams common causes 160 configuring alerts 122 envelopes 174 locations 158 recovery 158 Japanese VCCI statement 222 job held timeout 49 job storage limit 49 K Korean EMI statement 222 L language changing 57 lights 27 M maintenance agreements 211 media colored paper 86 envelopes 86 glossy paper 85 heav
192. pport automatic two sided printing you will have to go to the printer and reinsert the paper manually after the first side has printed Damaged or previously used paper can cause paper jams and should not be used To manually print on two sides duplex 1 Ensure that the printer driver is configured to allow manual duplexing In the printer driver select Allow Manual Duplex See Accessing the printer drivers From the application open the printer driver Select the appropriate size and type On the Finishing tab click Print on Both Sides or Print on Both Sides Manually a RON The default binding option is to bind on the long edge of the paper in portrait layout To change the setting click the Finishing tab and select the Flip pages up checkbox 6 Click OK The Print on Both Sides instructions will appear Follow the instructions to finish printing your document If total sheets exceed the Tray 1 capacity for manual duplex jobs feed the top 100 sheets and press v When prompted feed the next 100 sheets and press v Repeat as necessary until all the sheets from the output stack have been loaded into Tray 1 For more information about how to access the printer drivers see Accessing the printer drivers Printing booklets Some versions of the printer driver let you control the printing of booklets when duplexing You can select binding on the left or right side on letter legal or A4 paper size Windows 2000 and XP su
193. pports booklet printing for all paper sizes See the printer driver online Help for more information about the printing booklets feature Chapter 4 Printing tasks ENWW Special printing situations ENWW Use these guidelines when printing on special types of media Printing a different first page Use the following procedure to print the first page of a document on a different media type than the rest of the document for example to print the first page of a document on letterhead paper and the rest on plain paper 1 From your application or printer driver specify a tray for the first page and another tray for the remaining pages For more information about how to access the printer drivers see Accessing the printer drivers 2 Load the special media into the tray that you specified in step 1 3 Load the media for the remaining pages of the document into another tray You can also print on different media by using the printer control panel or printer driver to set the types of media that are loaded in the trays and then selecting the first and remaining pages by media type Printing a blank back cover Use the following procedure to print a blank back cover You can also select an alternate paper source or print on a different media type than the rest of the document 1 On the printer driver s Paper tab select Use different paper then from the drop down list select Back Cover check Add a blank back cover and then cli
194. printer and insert the cartridge until it is completely seated NOTE If a cartridge is in the wrong slot the control panel will display the message INCORRECT COLOR CARTRIDGE 9 Close the front cover and then close the top cover After a short while the control panel should display Ready 10 Installation is complete Place the used print cartridge in the box in which the new cartridge arrived See the enclosed recycling guide for recycling instructions 11 If you are using a non HP print cartridge check the control panel for further instructions For additional help go to http www hp com support clj4610 ENWW Changing print cartridges 119 Replacing supplies CAUTION When you use genuine HP supplies the printer automatically notifies you when supplies are nearly depleted The notification to order supplies allows ample time to order new supplies before they need to be replaced Locating supplies Supplies are identified by their labeling and their blue plastic handles The following figure illustrates the location of each supply item A Vise UN Supply item locations 1 fuser 2 print cartridges 3 transfer unit Supply replacement guidelines To facilitate the replacement of supplies keep the following guidelines in mind when setting up the printer e Sufficient space is required above and in the front of the printer for removing supplies e The printer should be located on a flat sturd
195. r USB cable To install the printing system software 1 Close all software programs that are open or running 2 Insert the printer CD ROM into the CD ROM drive If the welcome screen does not open start it by using the following procedure e On the Start menu click Run e Type the following X setup where X is the letter of the CD ROM drive e Click OK When prompted click Install Printer and follow the instructions on the computer screen Click Finish when the installation has completed You might need to restart the computer onn amp Print a Test Page or a page from any software program to make sure that the software is correctly installed If installation fails reinstall the software If this fails check the installation notes and readme files on the printer CD ROM or the flyer that came in the printer box or go to http www hp com support clj4610 for help or more information Installing Windows printing system software for networks The software on the printer CD ROM supports network installation with a Microsoft network For network installation on other operating systems go to http www hp com support clj46 10 Printer software 13 The installer does not support printer installation or printer object creation on Novell servers It supports only direct mode network installations between Windows computers and a printer To install your printer and create objects on a Novell server use an HP utility such as
196. r side of the unit Slide the old unit out of the printer Install a new transfer unit Close the front and top covers NOTE If the old transfer unit was not at end of life when it was replaced for example if it was damaged or if you want to continue printing past the end of life message the transfer unit count must be reset using the printer control panel Please note that the end of life message is provided as a customer service and printing past it is likely to result in print quality degradation in the near future Once the transfer kit count has been reset after an end of life message feedback on the kit s remaining life will be incorrect until the kit is replaced and the count is reset again Control panel messages 153 Control panel messages continued Control panel message REPLACE TRANSFER KIT For help press alternates with REPLACE TRANSFER KIT To continue press v Request accepted please wait Resend upgrade Resetting Kit Count Restoring Restoring factory settings Rotating COLOR motor To exit press SroP key Rotating motor To exit press Stop key Setting saved 154 Chapter 8 Problem solving The transfer unit is nearing the end of its Continued useful life and the SUPPLIES LOW setting in SYSTEM SETUP is set to STOP 1 eset the transfer unit count Press Menu to enter the MENUS Press a and to highlight CONFIGURE DEVICE Press v to sel
197. r technology for example e overhead lighting e personal differences in perception of color e software applications e printer drivers e computer operating system e monitors e video cards and drivers e operating environment humidity for example Keep the above factors in mind when colors on your screen do not perfectly match your printed colors For most users the best method for matching colors on your screen to your printer is to print sRGB colors PANTONE color matching PANTONE has multiple color matching systems PANTONE Matching System is very popular and uses solid inks to generate a wide range of color hues and tints See http www hp com support clj4610 for details on how to use PANTONE Matching System with this printer Sample book color matching The process for matching printer output to preprinted sample books and standard color references is complex In general you can obtain a reasonably good match to a sample book if the inks used to create the sample book are cyan magenta yellow and black These are usually referred to as process color sample books Some sample books are created from spot colors Spot colors are specially created colorants Many of these spot colors are outside of the range of the printer Most spot color sample books have companion process sample books that provide CMYK approximations to the spot color Most process sample books will state which process standards were used to prin
198. ray because the printer might not pick up the paper If the tray is not properly adjusted the printer might display an error message or the media might jam 6 Insert the tray into the printer The printer will display the tray s media type and size If the configuration is not correct press the v key when the printer prompts you to configure the tray for type and size For more information see To configure a tray when loading paper 7T Ifthe configuration is correct press gt to clear the message Loading undetectable standard sized media into Tray 2 Undetectable standard sized media sizes are not marked in the tray but are listed in the Size menu for the tray The following undetectable standard sized media is supported in Tray 2 executive JIS 8 5 by 13 double Japan postcard and 16K Chapter 4 Printing tasks ENWW CAUTION Do not print cardstock envelopes or unsupported sizes of media from Tray 2 Print on these types of media only from Tray 1 Do not overfill the input tray or open it while it is in use Doing so can cause paper jams 1 Remove the tray from the printer Move the CUSTOM STANDARD switch to the CUSTOM position 2 Adjust the rear media length guide by squeezing the guide adjustment latch and sliding the back of the tray to the length of the media being used ENWW Configuring input trays 81 4 Slide the media width guides open to the size for the media you are using tabs
199. re the paper type 6 Ifthe highlighted paper type is not correct press or a to highlight the desired paper type 7 Press v to select the paper type A Setting saved message appears and then the current type and size settings are displayed Configuring trays using the Paper Handling menu You can also configure the trays for type and size without a prompt from the printer Use the paper handling menu to configure the trays as follows Configuring the paper size 1 Press Menu to enter the MENUS 2 Press v to highlight PAPER HANDLING 3 Press vto select PAPER HANDLING 4 Press to highlight Tray N Size N represents the number of the tray you are configuring 9 Press v to select Tray lt N gt Size Press or a to highlight the correct size 7 Press v to select the correct size Depending on the tray you are configuring and the size selected the printer might prompt you to adjust the tray guides or to move the CUSTOM STANDARD switch in the tray to the other position Follow the instructions in the prompt and then close the tray Configuring the paper type 1 Press Menu to enter the MENUS 2 Press v to highlight PAPER HANDLING 3 Press vto select PAPER HANDLING ENWW Configuring input trays 73 4 Press v to highlight Tray N Type N represents the number of the tray you are configuring Press v to select Tray N Type Press or a to highlight the correct paper type 7 Press v to select
200. rinter if you often print complex graphics or PS documents or use many downloaded fonts Additional memory also allows the printer to print multiple collated copies at the maximum speed Single in line memory modules SIMMs dual in line memory modules DIMMs used on previous HP LaserJet printers are not compatible with the printer To order DDR SDRAM see Supplies and accessories Before ordering memory see how much is currently installed by printing a configuration page Printing a configuration page Press Menu to enter the MENUS Press v to highlight INFORMATION Press v to select INFORMATION Press to highlight PRINT CONFIGURATION Press v to print the configuration page Qu m our ec Printer memory 193 Installing memory You can install more memory for the printer CAUTION Static electricity can damage DIMMs When handling DIMMs either wear an antistatic wrist strap or frequently touch the surface of the DIMM antistatic package and then touch bare metal on the printer To install DDR memory DIMMs 1 Turn the printer off 194 Appendix A Working with memory and print server cards ENWW ENWW 4 Using a 2 Phillips screwdriver remove the eight screws holding the board in place and set them aside 6 Toreplace a DDR DIMM that is currently installed spread the latches apart on each side of the DIMM slot lift the DDR DIMM up at an angle and pull it out
201. s Output is curled or wrinkled Media does not meet the specifications for this Use only media that meets the HP media printer specifications for this printer See Supported media weights and sizes Media is damaged or in poor condition Remove media from the input tray and load media that is in good condition Printer is operating in an excessively humid Verify that the printing environment is within environment humidity specifications See Printer specifications You are printing large solid filled areas Large solid filled areas can cause excessive curl Try using a different pattern Media used was not stored correctly and may Remove media and replace it with media from a have absorbed moisture fresh unopened package Media has poorly cut edges Remove media flex it rotate it 180 degrees or turn it over and then reload it into the input tray Do not fan media If the problem persists replace the media The specific media type was not configured for Configure the software for the media see the the tray or selected in the software software documentation Configure the tray for the media see Configuring input trays 174 Chapter 8 Problem solving ENWW Printer response problems No display message C The printer s on off button is in the standby Verify that the printer is on Fans may run while position the printer is in standby mode off The printer s memory DIMMs are defective or Verify that
202. s loaded correctly For problems with page skew turn over the stack of media and rotate the stack 180 degrees Make sure that the following supplies are seated correctly e fuser e transfer belt Inspect the jam areas and remove any undetected jammed or torn media Print quality troubleshooting 191 192 Chapter 8 Problem solving ENWW Working with memory and print server cards Printer memory NOTE NOTE NOTE CAUTION NOTE NOTE ENWW The printer has one 200 pin DDR SDRAM slot The slot is available for increasing printer memory DDR SDRAM memory is available in 128 256 or 512 MB modules Memory specification The HP Color LaserJet 4610n printer uses 200 pin small outline dual inline memory modules SODIMM that support 128 256 or 512 MB of RAM The printer has a flash memory card slot reserved for printer firmware Use the flash memory card slot for firmware only The slot is marked Firmware Slot The flash memory card adheres to Compact Flash specifications and size Do not insert a flash memory card that is designed for use with a digital camera into the printer The printer does not support photo printing directly from a flash memory card If you install a camera type flash memory card the control panel displays a message asking if you want to reformat the flash memory card If you choose to reformat the card all data on the card will be lost You may want to add more memory to the p
203. s remaining is based upon the historical page coverage of this printer Printing will continue until a supply needs to be replaced The fuser is near end of life The printer is ready and will continue for the estimated number of pages indicated Printing will continue until a supply needs to be replaced More than one supply item is low Printing will continue until a supply needs to be replaced If you believe you purchased an HP cartridge please call the HP fraud hotline CAUTION Any printer repair required as a result of using non HP cartridges is not covered under HP warranty Press to view help for the message Obtain the part number for the print cartridge indicated Order a print cartridge Press to view help for the message Obtain the part number for the fuser kit Order the fuser kit Press Menu to access the menus Press 4 or to highlight INFORMATION and then press v Press a or to highlight SUPPLIES STATUS and then press v Press a or to highlight a supply that needs to be ordered Press to access help for the supply Obtain a part number from help Order the supply Repeat the previous steps as necessary for each supply that needs to be ordered Control panel messages 145 Control panel messages continued Control panel message Recommended action ORDER TRANSFER KIT The transfer unit is near end of life Press to view help for the LESS THAN XXX
204. select numerical values when configuring the printer e Exitall menus by pressing Menu e f no key is pressed for 60 seconds the printer will return to the Ready state e A lock symbol next to a menu item means a PIN number is needed to use that item Typically this number is obtained from your network administrator 28 Chapter 2 Control panel ENWW Menu hierarchy The following tables list the menu hierarchies of each menu To enter the menus Press Menu to enter MENUS Press a or w to navigate the listings Press v to select the appropriate option RETRIEVE JOB INFORMATION PAPER HANDLING CONFIGURE DEVICE DIAGNOSTICS SERVICE Retrieve job menu See Retrieve job menu for more information RETRIEVE JOB PRINT STORED JOB LIST A list of stored jobs appears NO STORED JOBS Information menu See Information menu for more information INFORMATION PRINT MENU MAP PRINT CONFIGURATION PRINT SUPPLIES STATUS PAGE SUPPLIES STATUS PRINT USAGE PAGE PRINT DEMO PRINT RGB SAMPLES PRINT CMYK SAMPLES PRINT PCL FONT LIST PRINT PS FONT LIST ENWW Menu hierarchy 29 30 Paper handling menu See Paper handling menu for more information PAPER HANDLING TRAY 1 SIZE TRAY 1 TYPE Tray lt N gt Size N 2 Tray lt N gt Type N 2 Configure device menu See Configure device menu and Changing printer control panel configuration settings for more information CONFIGURE DEVICE PRINTING COPIES
205. shades of the printed colors Envelopes NOTE Envelopes can be printed only from Tray 1 Set the tray s media size to the specific envelope size See Printing envelopes from Tray 1 Adhering to the following guidelines will help ensure proper printing on envelopes and help prevent printer jams Do not load more than 20 envelopes into Tray 1 The weight rating of envelopes should not exceed 105 g m 28 Ib bond Envelopes should be flat Do not use envelopes with windows or clasps Envelopes must not be wrinkled nicked or otherwise damaged Envelopes with peel off adhesive strips must use adhesives that can withstand the heat and pressures of the printer s fusing process Envelopes should be loaded face down and with the postage end feeding into the printer first Labels NOTE For printing labels set the tray s media type to LABELS in the printer control panel See Configuring input trays When printing labels use the following guidelines Verify that the labels adhesive material can tolerate temperatures of 190 C 374 F for 0 1 second Verify that there is no exposed adhesive material between the labels Exposed areas can cause labels to peel off during printing which can cause printer jams Exposed adhesive can also cause damage to printer components Do not re feed a sheet of labels Verify that the labels lie flat Do not use labels that are wrinkled bubbled or otherwise damaged Heavy paper The foll
206. ssage persists after clearing all pages contact HP Support at http www hp com support clj4610 Press for detailed information about clearing the jam Press 4 and to step through the instructions If the message persists after clearing all pages contact HP Support at http www hp com support clj4610 Press for detailed information about clearing the jam Press 4 and to step through the instructions If the message persists after clearing all pages contact HP Support at http www hp com support clj4610 ENWW Control panel messages continued Control panel message 13 XX YY JAM IN PAPER PATH Clear jam then press v alternates with 13 XX YY JAM IN PAPER PATH For help press 13 XX YY JAM IN PAPER PATH For help press 13 XX YY JAM IN TOP COVER AREA For help press 13 XX YY JAM IN TRAY X For help press 20 INSUFFICIENT MEMORY For help press alternates with 20 INSUFFICIENT MEMORY To continue press v ENWW A page is jammed in the multi purpose tray There is a jam in the media path There is a jam in the top cover area A page is jammed in Tray 2 Tray 3 Tray 4 or multiple trays The printer has received more data from the computer than fits in available memory Press for detailed information about clearing the jam Press 4 and to step through the instructions If the message persists after clearing all pages contact HP Support at ht
207. support on the Internet at http www hp com Click the support amp drivers block Software utilities drivers and electronic information Visit http www hp com go clj4610 software for the HP Color LaserJet 4610n printer The Web page for the drivers might be in English but you can download the drivers themselves in several languages Call See the flyer that shipped in the box with the printer HP direct ordering for accessories or supplies In the United States supplies can be ordered from http www hp com sbso product supplies In Canada supplies can be ordered from htip www hp ca catalog supplies In Europe supplies can be ordered from http www hp com supplies In Asia Pacific supplies can be ordered from http www hp com paper Accessories can be ordered from http www hp com go accessories Call 1 800 538 8787 U S or 1 800 387 3154 Canada HP service information To locate HP Authorized Dealers call 1 800 243 9816 U S or 1 800 387 3867 Canada For service for your product call the customer support number for your country region See the flyer that shipped in the box with the printer HP service agreements Call 1 800 835 4747 U S or 1 800 268 1221 Canada Extended Service 1 800 446 0522 HP support and information for Macintosh computers Visit http www hp com go macosx for Macintosh OS X support information and HP subscription service for driver updates Visit http www hp com go mac con
208. t the sample book In most cases they will be SWOP EURO or DIC To get optimal color matching to the process sample book select the corresponding ink emulation from the printer menu If you cannot identify the process standard use SWOP ink emulation 110 Chapter 6 Color ENWW ENWW Printing color samples To use the Color samples select the Color sample that is the closest match to the desired color Use the sample s color value in your application to describe the object you wish to match Colors may vary depending on paper type and the software application used For more details on how to use the Color Samples go to http www hp com support clj4610 Use the following procedure to print color samples at the printer using the control panel 1 Press Menu to enter the MENUS 2 Press to highlight INFORMATION 3 Press v to select INFORMATION 4 Press v to highlight PRINT CMYK SAMPLES or PRINT RGB SAMPLES 5 Press v to select PRINT CMYK SAMPLES or PRINT RGB SAMPLES Color emulation of the HP color LaserJet 4550 printer The PCL PS and HP Color LaserJet 4610n printer drivers include a Print Task Quick Set called HP Color LaserJet 4550 Color Emulation This Print Task Quick Set allows you to easily set the printer to emulate the colors of the HP Color LaserJet 4550 printer In general the emulation color rendering has more contrast and is darker in appearance This emulation works well with documents that contain graphics Mat
209. tch is in the correct position ENWW Control panel messages continued Control panel message LOAD TRAY XX TYPE SIZE For help press alternates with LOAD TRAY XX TYPE SIZE To use another tray press v LOAD TRAY XX TYPE SIZE Move tray switch to CUSTOM alternates with LOAD TRAY XX TYPE SIZE For help press LOAD TRAY XX TYPE SIZE Move tray switch to CUSTOM alternates with LOAD TRAY XX TYPE SIZE To use another tray press v LOAD TRAY XX TYPE SIZE Recommend move tray switch to STANDARD Then close tray alternates with LOAD TRAY XX TYPE SIZE For help press LOAD TRAY XX TYPE SIZE Recommend move tray switch to STANDARD Then close tray alternates with LOAD TRAY XX TYPE SIZE To use another tray press v ENWW Tray XX is either empty or configured for a type and size other than specified in the job Tray XX is either empty or configured for a type and size other than specified in the job Tray XX is either empty or configured for a type and size other than specified in the job The size specified in the job requires that the tray switch be in the custom position No other tray is available Tray XX is either empty or configured for a type and size other than specified in the job The size specified in the job requires that the tray switch be in the custom position Tray XX is either empty or configured for a type and size other than
210. te excellent color results for the general office user plus sophisticated tools for the professional who is experienced with color use The HP Color LaserJet 4610n printer provides carefully designed and tested color tables to provide a smooth accurate color rendition of all printable colors HP ImageREt 2400 HP ImageREt 2400 print technology is a system of innovative technologies developed exclusively by HP to deliver superior print quality The HP ImageREt system sets itself apart from the industry by integrating technology advancements and optimizing each element of the print system Several categories of HP ImageREt have been developed for a variety of user needs The system s foundation is comprised of key color laser technologies including image enhancements smart supplies and high resolution imaging As the level or category of ImageREt increases these core technologies are refined for more advanced system usage and additional technologies are integrated The HP ImageREt 2400 is a complete HP proprietary printing solution developed and implemented for the HP Color LaserJet 4610n printer HP now offers superior image enhancements for general office documents and marketing collateral HP Image REt 2400 does well in different environmental conditions and with a variety of media Paper selection For the best color and image quality it is important to select the appropriate media type from the printer menu or from the front panel Se
211. tecture and set of tools that allows HP software to be customized and distributed in managed corporate printing environments Using HP Driver Preconfiguration information technology IT administrators can preconfigure the printing and device defaults for HP printer drivers before installing the drivers in the network environment For more information see the HP Driver Preconfiguration Support Guide which is available at http www hp com support clj4610 Printer drivers Printer drivers allow you to gain access to the printer features and allow the computer to communicate with the printer using a printer language Check the installation notes and readme files on the printer CD ROM for additional software and languages The following printer drivers are included with the printer The most recent drivers are available at http www hp com go clj4610_ software Depending on the configuration of Windows based computers the installation program for the printer software automatically checks the computer for Internet access to obtain the latest drivers Operating PCL 6 PCL 5c system Windows XP p u Webonly only Windows v Web only Server 2003 1Not all printer features are available from all drivers or EE systems See the online Help in your driver for available features PostScript Printer Description files If your system did not automatically check the Internet for the latest drivers during software installation download the
212. ter for replacing supplies 2 e ceceeeeeeeeeeeteeeeeeteeeeees 120 Approximate replacement intervals for supplies ssseseeseee 121 Configuring alerts 2 ceci eate ea ua sera aba E REDE o epa dL en eaa ER E idee 122 8 Problem solving Basic troubleshooting checklist ssssseseeeeen m enne nennnr 125 Factors affecting printer performance ssssssssssssssssssseeeeene eene 126 Troubleshooting information pages sssssseeeneeene eene nennen nnns 127 Paper path test page sssssssssssssssessseeeneermerennnn nnne en nennen nne nnne nnns nnns 127 Registration page ide d deca E dee e eder b ta cra d deer 127 ad pe o 128 Control panel message types desees id nii PR RR Ie ER RATE de RE HERR SERERE Den 129 Status messages 20 eee et ee ee ee rete enne nnne ener nn ee en nnne en nenne enne nene 129 Warming Messages rete en repa aee ee E eee ree ir 29 Error cip M pm 129 Critical error MESSAGES esee ture aio cades tk Ce cr HA ee ERR O e E HEAR e 4E BRA ve ERA e EAR pee Le 129 Control panel messages eee teeter nr ne eee ene nennen ennemi 130 Paper James ecient alee de re e ET pea einen ei Po 158 Paper Jam TECOVENY t ete tee ite e ete bred iu do eben ted a e dua e ERE RR dud 158 Common causes of paper jams sssssssssssssessssseeseneen nen emeret tnnt aaa aiaa 160 Cleaning laMe ee ER ROT
213. the computer 176 Chapter 8 Problem solving ENWW Unable to select the printer from the computer continued The printer s Ready indicator light is not lit Press Stop to return the printer to the Ready state A printer message other than Ready appears on See Control panel messages the printer control panel The correct printer driver is not installed in the Install the correct printer driver For more computer information about how to access the printer drivers see Accessing the printer drivers The correct printer and port are not selected on Select the correct printer and port the computer The network is not configured properly for this Use the network software to verify the printer s printer network configuration or consult with the network administrator The power source receptacle is not working Connect the printer to a different power correctly receptacle ENWW Printer response problems 177 Printer control panel problems Control panel settings work incorrectly The printer control panel display is blank or is Fans may run while the printer is in standby not lit even when the fan is running mode off Press the printer s on off button to turn the printer on Printer settings in the printing software Confirm that the settings in the application and application or printer driver differ from the printer printer driver are appropriate since the control panel settings application settings override
214. the correct paper type A Setting saved message appears and then the current type and size settings are displayed Configuring Tray 2 for a custom paper size The printer automatically detects many sizes of paper but you can also configure trays for custom paper sizes You must specify the following parameters e Unit of measure millimeters or inches e X dimension the width of the page as it feeds into the printer e Y dimension the length of the page as it feeds into the printer You must also move the trays CUSTOM STANDARD switch to the CUSTOM position 1 CUSTOM STANDARD switch 2 Page width X dimension 3 Page length Y dimension Use the following procedure to configure a tray for a custom size Once a Custom size is set for a tray it will be retained until the switch in the tray is moved back to STANDARD To set a custom size in Tray 2 1 Open the tray and move the CUSTOM STANDARD switch to the CUSTOM position Close the tray When the tray configuration message appears press v Press a to change ANY CUSTOM to custom Press v to select custom Press a or w to highlight the correct unit either millimeters or inches Q gr gx o oM Press v to select the value After the unit of measure is set properly set the X dimension as follows 74 Chapter 4 Printing tasks ENWW 7 Press a or to highlight the correct value 8 Press v to select the value If the value entered is outside the valid range Inva
215. the printer s memory DIMMs are installed incorrectly correctly installed and are not defective The power cord is not firmly plugged into both the printer and the power receptacle The line voltage is incorrect for the printer power configuration Turn off the printer and then disconnect and reconnect the power cord Turn the printer back on Connect the printer to a proper voltage source as specified on the Power Rating Label on the back of the printer The power cord is damaged or excessively worn Replace the power cord The power source receptacle is not working Connect the printer to a different power correctly receptacle Printer is on but nothing prints The printer s Ready indicator light is not lit Press Sro to return the printer to the Ready state The top cover is not closed properly Close the top cover firmly The Data indicator light is flashing The printer is probably still receiving data Wait for the Data indicator to stop flashing REPLACE COLOR CARTRIDGE appears on Replace the print cartridge specified on the the printer display printer display A printer message other than Ready appears on See Control panel messages the printer control panel The parallel port may have a DOS timeout error Add a MODE command to the AUTOEXEC BAT file See the DOS manual for additional information The PS PostScript Emulation personality is not Select PS or AUTO for the printer language F
216. tion Installing the software after the parallel or USB cable has been connected If you have already connected a parallel or USB cable to a Windows computer the New Hardware Found dialog box appears when you turn on the computer To install the software for Windows 2000 or Windows XP 1 In the New Hardware Found dialog box click Search 2 Onthe Locate Driver Files screen select the Specify a Location check box clear all other check boxes and then click Next 3 Type the letter for the root directory For example X where X is the letter of the root directory on the CD ROM drive Click Next Follow the instructions on the computer screen Click Finish when installation has completed Select a language and follow the instructions on the computer screen o oc R Print a Test Page or a page from any software program to make sure that the software is correctly installed If installation fails reinstall the software If this fails check the installation notes and readme files on the printer CD ROM or the flyer that came in the printer box or go to http www hp com support clj4610 for help or more information Printer software 17 Uninstalling the software This section explains how to uninstall the printing system software To remove software from Windows operating systems Use the Uninstaller in the HP LaserJet 4610n Tools program group to select and remove any or all of the Windows HP printing system components
217. tp www hp com support clj4610 Press for detailed information about clearing the jam Press 4 and to step through the instructions If the message persists after clearing all pages contact HP Support at http www hp com support clj4610 Press for detailed information about clearing the jam Press 4 and to step through the instructions If the message persists after clearing all pages contact HP Support at http www hp com support clj4610 Press for detailed information about clearing the jam Press 4 and to step through the instructions If the message persists after clearing all pages contact HP Support at http www hp com support clj4610 1 Press vto continue printing NOTE A loss of data will occur 2 Reduce the complexity of the print job to avoid this error in the future 3 Adding memory to the printer may allow printing of more complex pages Control panel messages 131 Control panel messages continued Control panel message 22 EIO X BUFFER OVERFLOW To continue press v 22 PARALLEL I O BUFFER OVERFLOW For help press alternates with 22 PARALLEL I O BUFFER OVERFLOW To continue press v 22 SERIAL I O BUFFER OVERFLOW To continue press v 22 USB I O BUFFER OVERFLOW To continue press v 40 BAD SERIAL TRANSMISSION To continue pressv 40 EIO X BAD TRANSMISSION To continue press v 132 Chapter 8 Problem solving The printer s EIO c
218. ts and macros from printer memory or Add more memory to the printer The file you are printing contains errors Check the software application verify that the file does not contain errors To do so 1 Print another file that you know is error free from within the same application or 2 Print the file from another application Guidelines for printing with different fonts e The 80 internal fonts are available in PostScript Emulation PS and PCL mode e To conserve printer memory download only those fonts that are needed e f you require several downloaded fonts consider installing additional printer memory Some software applications automatically download fonts at the beginning of each print job It might be possible to configure those applications to download only soft fonts that are not already resident in the printer 180 Chapter 8 Problem solving ENWW Software application problems ENWW Unable to change system selections through software System software changes are locked out by the Consult with your network administrator printer control panel The software application does not support See the software application documentation system changes The correct printer driver is not loaded Load the correct printer driver For more information about how to access the printer drivers see Accessing the printer drivers The correct application driver is not loaded Load the correct application driver Unable to
219. type for the input tray Open the printer and remove any media in the paper path Closely inspect the fuser area for jams See Paper jams Media from a previous jam has not been completely removed The media size is not configured correctly for the input tray Print a configuration page or use the control panel to determine the media size for which the tray is configured The guides in the tray are not against the paper Verify that the guides are touching the paper The custom standard switch in the tray is not in Verify that the switch is in the correct position for the correct position the media size Transparencies or glossy paper will not feed The correct media type is not specified in the Verify that the correct media type is selected in software or printer driver the software or printer driver The input tray is overfilled Media in another input tray is the same size as the transparencies and the printer is defaulting to the other tray The tray containing the transparencies or glossy paper is not configured correctly for type Transparencies or glossy paper may not meet supported media specifications ENWW Remove excess media from the input tray Do not load more than 200 sheets of glossy paper or glossy film or more than 100 transparencies in Tray 2 Do not exceed the maximum stack height for Tray 1 Make sure that the input tray containing the transparencies or glossy paper is selected in the s
220. unit CAUTION The image transfer unit can be easily damaged Remove the identified print cartridge Install a new print cartridge Close the top and front covers Order the identified print cartridge To continue printing press v To replace the cartridge perform the following steps e Open the top cover and image transfer unit CAUTION The image transfer unit can be easily damaged Remove the identified print cartridge Install a new print cartridge Close the top and front covers ENWW Control panel messages continued Control panel message Recommended action REPLACE FUSER KIT The fuser kit has reached the end of its Open the top cover life Printing will not continue until the Loosen the blue thumb screws fuser has been replaced For help press Remove the old fuser unit Install a new fuser unit and secure with thumb screws 5 Close the top cover NOTE If you want to continue printing past the end of life message the fuser kit count must be reset using the printer control panel Please note that the end of life message is provided as a customer service and printing past it is likely to result in print quality degradation in the near future Once the fuser kit count has been reset after an end of life message feedback on the kit s remaining life will be incorrect until the kit is replaced and the count is reset again To reset the fuser count Press Menu to enter the
221. user to disengage the fuser rollers 3 Grasp the media by both corners and pull to remove it NOTE If the media tears make sure that all media fragments are removed from the paper path before resuming printing Do not reach into the fuser until it has cooled 4 Grasp the green handles on the transfer unit and pull down The front cover will open as the transfer unit is pulled down CAUTION Do not place anything on the transfer unit while it is open If the transfer unit is punctured print quality problems may result 5 Grasp the media by both corners and pull down If the media appears to be crumpled in the fuser go to step 6 ENWW Clearing jams 165 6 Open the fuser cover and remove any media that is crumpled in the fuser NOTE If the media tears make sure that all media fragments are removed from the paper path before resuming printing Do not reach into the fuser until it has cooled 7 Firmly press down on the two green handles on either side of the fuser to re engage the fuser rollers 166 Chapter 8 Problem solving ENWW Jam in paper path 1 Using the side handles open the top cover 2 Grasp the green handle on the transfer unit and pull down The front cover will open as the transfer unit is pulled down CAUTION Do not place anything on the transfer unit while it is open If the transfer unit is punctured print quality problems may result 3 Grasp the media by both c
222. ve the top sheet of media If the media is rollers from Tray 2 heavier than 105 g m 28 Ib it may not be picked from the tray Print media has rough or jagged edges Replace the media Print media is perforated or embossed This media does not separate easily You might need to feed single sheets from Tray 1 Printer supply items have reached the end of Check the printer control panel for messages their useful life prompting you to replace supplies or print a supplies status page to verify the remaining life of the supplies See Replacing supplies for more information 160 Chapter 8 Problem solving ENWW Media was not stored correctly Replace the print media Media should be stored in the original packaging in a controlled environment NOTE If the printer continues to jam contact HP Customer Support or your authorized HP service provider For more information see http www hp com support clj4610 ENWW Common causes of paper jams 161 Clearing jams Each section below corresponds with a jam message that might appear on the control panel Use these procedures to clear the jam Jam in Tray 1 1 Open Tray 1 2 Remove any jammed paper from Tray 1 3 Reload paper in Tray 1 and check to make sure the media is located correctly NOTE Do not load media above the fill tabs 4 Confirm that the guides are in the correct position 5 Close Tray 1 6 To continue printing press and then press v
223. vironmental features PowerSave setting High content of recyclable components and materials Energy Star compliant Blue Angel compliant e 80 internal fonts available for both PCL and PostScript emulation e 80 printer matching screen fonts in TrueType format available with the software solution Paper handling Prints on media from 77 mm by 127 3 inches by 5 inches up to legal size Prints on media with weights from 60 g m to 200 g m 16 Ib bond to 53 Ib bond Prints on a wide range of media types including glossy labels overhead transparencies and envelopes Multiple gloss levels e A 500 sheet paper feeder Tray 2 that supports letter legal executive 8 5 by 13 JIS B5 executive JIS 16K A4 A5 sized and custom media 250 sheet face down output bin Accessories A 200 pin outline dual inline memory module SODIMM that supports 128 256 and 512 MB Printer stand ENWW Printer features 5 Features continued Connectivity USB 1 1 connection HP Web Jetadmin software Standard bidirectional parallel cable interface IEEE 1284 C compliant Both USB and parallel connections are supported but cannot be used at the same time Supplies Supplies status page contains information on toner level page count and estimated pages remaining No shake cartridge design Printer checks for authentic HP print cartridges at cartridge installation 6 Chapter 1 Printer basics ENWW Walk around
224. werSave The default is ON Allows you to inform the printer that a new transfer kit or new fuser kit has been installed Configure device menu 45 Diagnostics menu The diagnostics menu allows you to run tests that can help you identify and solve problems with the printer Bee eem S PRINT EVENT LOG SHOW EVENT LOG DISABLE CARTRIDGE CHECK Paper Path SENSOR TEST 46 Chapter 2 Control panel This item will print an event log that will display the last 50 entries in the printer s event log starting with the most recent This item displays the last 50 events on the control panel display starting with the most recent This item allows you to remove a print cartridge to help determine which cartridge is the source of the problem This item performs a test on each of the printer s sensors to determine if they are working correctly and displays the status of each sensor ENWW ENWW Bee pem PAPER PATH TEST MANUAL SENSOR TEST COMPONENT TEST PRINT STOP TEST Generates a test page that is useful for testing the paper handling features of the printer Press v Select button to start the paper path test using the Source tray destination output bin duplex and number of copies settings that you set in the other items on the PAPER PATH TEST menu Set the other items before selecting PRINT TEST PAGE SOURCE Select the tray that uses the paper path that you want to test You can se
225. wnload a personnel form calendar time sheet or accounting form that other users can access and print To store a print job permanently select the Stored Job option in the driver when printing the job 1 Press Menu to enter MENUS RETRIEVE JOB is highlighted Press v to select RETRIEVE JOB Press to highlight your USER NAME Press v to select your USER NAME Press to highlight a JOB NAME Press v to select the JOB NAME PRINT is highlighted 8 Press v to select PRINT 9 Press a or v to select the first digit of the PIN Noa WN 10 Press v to select the digit The number changes to an asterisk 11 Repeat steps 10 and 11 for the remaining three digits of the PIN 12 Press v when finished entering the PIN 13 Press a or to select the number of copies needed 14 Press v to print the job ENWW Job storage features 93 Proofing and holding a job The proof and hold feature provides a quick and easy way to print and proof one copy of a job and then print addtional copies This option stores the print job in printer RAM memory and prints only the first copy of the job allowing you to check the first copy If the document prints correctly you can print the remaining copies of the print job from the printer control panel The number of proof and hold print jobs that can be stored in the printer is set from the printer control panel To permanently store the job and prevent the printer from deleting it select the St
226. x ENWW O invent 2005 Hewlett Packard Development Company L P Q7732 90902 www hp com
227. xit the special diagnostics mode OR No action is necessary Do not turn the printer off until the printer returns to Ready Control panel messages 147 Control panel messages continued Control panel message REMOVE ALL PRINT CARTRIDGES To exit press STOP KEY Remove at least one print cartridge To exit press STOP KEY REPLACE COLOR CARTRIDGE The supplies gauge will display the consumption levels of print cartridges alternates with For help press The supplies gauge will display the consumption levels of print cartridges REPLACE COLOR CARTRIDGE The supplies gauge will display the consumption levels of print cartridges alternates with To continue press v The supplies gauge will display the consumption levels of print cartridges 148 Chapter 8 Problem solving The printer is executing a Component Test and the component selected is Belt Only The printer is executing a Disable Cartridge Check or Component Test where the component selected is Cartridge Motor The identified print cartridge has reached the end of life and the COLOR SUPPLY OUT setting in SYSTEM SETUP is set to STOP Printing will not continue until the cartridge is replaced The identified print cartridge is nearing the end of its useful life and the SUPPLIES LOW setting in SYSTEM SETUP is set to STOP Remove all print cartridges Remove one print cartridge 1 Open the top cover and image transfer
228. y paper 86 labels 86 letterhead 87 loading in Tray 1 75 loading Tray 2 Tray 3 Tray 4 78 80 maximum size 5 ordering 204 preprinted forms 87 recycled paper 88 selecting 70 size 20 tough paper 87 230 Index transparencies 85 type 5 20 weight 5 20 memory adding 97 193 enabling 200 menu map description 33 printing 100 menus configure device 35 diagnostics 46 I O input output 44 information 33 paper handling 34 print quality 38 printing 35 resets 45 retrieve job 32 system setup 40 messages error 129 status 129 warning 129 N networks administrative tools 19 AppleTalk 64 configuring 60 I O interfaces 63 Novell NetWare 63 software 18 UNIX Linux 64 Windows 63 P paper handling 5 paper handling menu 34 paper path test page printing 127 parallel configuration 61 personality setting 53 PIN personal identification number private jobs 95 PowerSave changing settings 52 disabling 53 time 52 preconfiguration 8 print cartridge authentication 114 checking the toner level 115 genuine HP 114 life expectancy 115 managing 114 ENWW non HP 114 replacing 116 storing 115 print quality menu 38 print server card installing 201 Printer 5 printer accessories 5 connectivity 6 driver 9 fonts 5 performance 5 personalities 5 printer information pages troubleshooting 127 printer personalities 53 printer settings 35 printing booklets 90 printing menu 35 private jobs delet
229. y surface For instructions on installing supplies see the installation guides provided with each supply item or see more information at http www hp com support clj46 10 When you connect select Solve a Problem Hewlett Packard recommends the use of genuine HP products in this printer Use of non HP products may cause problems requiring service that is not covered by the Hewlett Packard warranty or service agreements Making room around the printer for replacing supplies The following illustration shows the clearance necessary in front of above and to the side of the printer for replacing supplies 120 Chapter 7 Maintenance ENWW ENWW Supplies replacement clearance diagram 1 530mm 20 9 inches 2 1294 mm 50 inches 3 804 mm 31 7 inches Approximate replacement intervals for supplies The following table lists the estimated replacement intervals for supplies and the control panel messages that prompt when to replace each item Usage conditions and print patterns may cause results to vary Printer message Page count Approximate time period Black cartridges REPLACE BLACK 9 000 pages 3 months CARTRIDGE Color cartridges REPLACE COLOR 8 000 pages 2 7 months CARTRIDGE Image Transfer kit REPLACE 120 000 pages 41 months TRANSFER KIT Image Fuser kit REPLACE FUSER KIT 150 000 pages 50 months Approximate average A4 letter size page count based on 5 percent coverage of individual colors Approximate
230. ype press v Press v to display the TRAY X SIZE menu 4 To change the size press or to highlight the correct size Press v to select the size Depending on the size setting the printer might prompt you to move the CUSTOM STANDARD switch in Tray 2 to the other position Follow the instructions in the prompt and then close the tray A Setting saved message appears and then a prompt appears to configure the paper type 6 To change the type press or to highlight the correct paper type 7 Press v to select the paper type A Setting saved message appears and then the current type and size settings are displayed 8 If size and type are now correct press 5 to clear the message Chapter 4 Printing tasks ENWW To configure a tray to match print job settings 1 In the software application specify the source tray the paper size and the paper type 2 Sendthe job to the printer If the tray needs to be configured the LOAD TRAY X message appears 3 Load the tray with the correct paper When the tray is closed the TRAY X SIZE appears 4 Ifthe highlighted size is not correct press w or a to highlight the correct size Press v to select the correct size Depending on the size setting the printer might prompt you to move the CUSTOM STANDARD switch in Tray 2 to the other position Follow the instructions in the prompt and then close the tray A Setting saved message appears and then a prompt appears to configu

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