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Compaq 900 Laptop User Manual

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1. 000 OOF DMA controller no 1 010 01F Unused 020 021 Interrupt controller no 1 022 024 Opti chipset configuration registers 025 03F Unused 02E 02F 87334 Super IO configuration for CPU 040 05F Counter timer registers 044 05F Unused 060 Keyboard controller 061 Port B 062 063 Unused 064 Keyboard controller 065 06F Unused 070 071 NMI enable real time clock 072 07F Unused 080 08F DMA page registers 090 091 Unused 092 Port A 093 OOF Unused OAO 0A1 Interrupt controller no 2 Maintenance and Service Guide 6 15 Specifications I O Address hex Table 6 14 System I O Addresses Continued System Function shipping configuration 0A2 OBF Unused 0CO ODF DMA controller no 2 OEO OEF Unused OFO OF 1 Coprocessor busy clear reset OF2 OFF Unused 100 16F Unused 170 177 Secondary fixed disk controller 178 1EF Unused 1F0 1F7 Primary fixed disk controller 1F8 200 Unused 201 Joystick decoded in ESS1688 202 21F Unused 220 22F Entertainment audio 230 26D Unused 26E 26 Unused 278 27F Unused 280 2AB Unused 2A0 2A7 Unused 2A8 2E7 Unused 2E8 2EF Reserved serial port 6 16 Maintenance and Service Guide Specifications Table 6 14 System I O Addresses Continued I O Address hex System Function shipping configuration
2. 2F0 2F7 Unused 2F8 2FF Infrared port 300 31F Unused 320 36F Unused 370 377 Secondary diskette drive controller 378 37F Parallel port LPT1 default 380 387 Unused 388 38B FM synthesizer OPL3 38C 3AF Unused 3B0 3BB VGA 3BC 3BF Reserved parallel port no EPP support 3C0 3DF VGA 3E0 3E1 PC Card controller in CPU 3E2 3E3 Unused 3E8 3EF Internal modem 3F0 3F7 A diskette controller 3F8 3FF Serial port COM1 default CF8 CFB PCI configuration index register PCIDIVO 1 CFC CFF PCI configuration data register PCIDIVO 1 Maintenance and Service Guide 6 17 Specifications Table 6 15 System Memory Map Size Memory Address System Function 640 KB 00000000 0009FFFF Base memory 128KB 000A0000 000BFFFF Video memory 48 KB 000C0000 000CBFFF Video BIOS 160 KB 000C8000 000E7FFF Unused 64 KB 000E8000 000FFFFF System BIOS 15 MB 00100000 OOFFFFFF Extended memory 58 MB 01000000 047FFFFF Super extended memory 58MB 04800000 07 FFFFFF Unused 2 MB 08000000 O80FFFFF Video memory direct access 4 GB 08200000 FFFEFFFF Unused 64 KB FFFFOOOO FFFFFFFF System BIOS 6 18 Maintenance and Service Guide A Connector Pin Assignments Table A 1 RJ 45 Network Interface 1 3 b 5 A un _ Pin Signal Pin Signal 1 Transmit 5 Unused 2 Transmit 6 Receive 3 Receive 7 Unused 4 Unused 8 Unused
3. Battery Packs Spare Part Number Information 8 cell 58 W hour 3 6 Ah Li ion 281766 001 3 Remove the battery pack by following these steps a Turn the computer bottom side up with the left side facing forward b Slide and hold the battery release latch 9 toward the back of the computer Figure 5 2 c Usethe notch in the battery bay to slide the battery pack out of the battery bay 6 d Remove the battery pack Figure 5 2 Releasing the Battery Pack Reverse the preceding procedures to install the battery pack Maintenance and Service Guide 5 5 Removal and Replacement Procedures 4 To remove the battery bezel slide the bezel straight down Figure 5 3 Figure 5 3 Removing the Battery Bezel Q Battery bezels are available with carbon finish for Evo Notebook N1005 models and silver finish for Presario 900 models and are included in the Miscellaneous Plastics Hardware Kit spare part number 285541 001 Reverse the preceding procedures to install the battery bezel 5 6 Maintenance and Service Guide Removal and Replacement Procedures Optical Drives Spare Part Number Information 24X Max CD ROM drive 285526 001 16X Max CD RW drive 285528 001 8X Max DVD ROM drive 285527 001 8X Max DVD ROM CD RW combination drive 285529 001 5 Remove the optical drive by following these steps a Turn the computer bottom side up with the left side facing forward b Remove the two TM2 5 x
4. 1 8 Maintenance and Service Guide Product Description W Support for one Type I or II PC Card slot with support for both 32 bit CardBus and 16 bit PC Cards E External 90 W AC adapter with power cord Wi 8 cell Li ion battery pack Wi 40 30 or 20 GB high capacity hard drive varying by computer model WB 1 44 MB diskette drive W Support for the following drives through the fixed optical drive T 24X Max CD ROM drive T 16X Max CD RW drive Q 8X Max DVD ROM drive Q 8X Max DVD ROM CD RW combination drive B Connectors for 1394 digital input Stereo line out headphone Mono microphone AC power Universal serial bus External monitor S video External keyboard mouse Parallel devices RJ 45 network RJ 11 modem L DL D D L D D D D DL E JBL Pro stereo speakers with bass reflex B Dolby Digital certified sound Maintenance and Service Guide 1 9 Product Description 1 3 Clearing a Password If the notebook you are servicing has an unknown password follow these steps to clear the password These steps also clear CMOS 1 Prepare the computer for disassembly refer to Section 5 3 Preparing the Computer for Disassembly for more information 2 Remove the RTC battery refer to Section 5 7 Disk Cell RTC Battery 3 Wait approximately five minutes 4 Replace the RTC battery and reassemble the computer 5 Connect AC power to the computer Do not reinsert any battery packs at thi
5. TUI nisu Figure 5 1 Serial Number Location 5 2 Maintenance and Service Guide Removal and Replacement Procedures 5 2 Disassembly Sequence Chart Use the following chart to determine the section number to be referenced when removing computer components Disassembly Sequence Chart Section Description of Screws Removed 5 8 Preparing the computer for disassembly Battery pack 0 Optical drive 2 Hard drive 1 to remove the hard drive 4 to remove the hard drive from hard drive bracket 5 4 Computer feet 0 5 5 Memory expansion board 1 5 6 Mini PCI communications board 1 5 7 Disk cell RTC battery 0 5 8 Connector cover 2 5 9 LED cover 2 5 10 Keyboard 0 5 11 Heat spreader 7 5 12 Processor 0 Maintenance and Service Guide 5 3 Removal and Replacement Procedures Disassembly Sequence Chart Continued Section Description of Screws Removed 5 13 Display 6 5 14 Palm rest 6 5 15 Diskette drive 3 5 16 TouchPad components 4 5 17 Display release assembly 2 5 18 Charger board 3 5 19 Speaker assembly 0 5 20 Top cover 5 5 21 Fan 0 5 22 System board 7 5 23 Modem cable 1 5 3 Preparing the Computer for Disassembly Perform the following steps before disassembling the computer 1 Turn off the computer 2 Disconnect the AC adapter and all external devices 5 4 Maintenance and Service Guide Removal and Replacement Procedures
6. Removal and Replacement Procedures 7 Remove the four PM3 0 x 3 0 screws that secure the hard drive to the hard drive bracket Figure 5 8 8 Slide the hard drive out of the hard drive bracket 6 Figure 5 8 Removing the Hard Drive Bracket Hard drive brackets are available with carbon finish for Evo Notebook N1005 models and silver finish for Presario 900 models and are included in the Miscellaneous Plastics Hardware Kit spare part number 285541 001 Reverse the preceding procedures to install the hard drive and hard drive bracket Maintenance and Service Guide 5 11 Removal and Replacement Procedures 5 4 Computer Feet The computer feet are adhesive backed rubber pads The computer feet are included in the Miscellaneous Plastics Hardware Kit spare part number 285541 001 The computer feet attach to the base enclosure as illustrated in Figure 5 9 Figure 5 9 Replacing the Computer Feet 5 5 Memory Expansion Board Memory Expansion Boards Spare Part Number Information 512 MB 285524 001 256 MB 285523 001 128 MB 285222 001 1 Prepare the computer for disassembly Section 5 3 2 Turn the computer bottom side up with the front facing forward 5 12 Maintenance and Service Guide Removal and Replacement Procedures 3 Remove the PM2 5 x 4 0 screw that secures the memory expansion compartment cover to the base enclosure Figure 5 10 4 Slide the cover to the right 5 Lif
7. Reverse the preceding procedures to install the charger board Maintenance and Service Guide 5 45 Removal and Replacement Procedures 5 19 Speaker Assembly Speaker Assembly Spare Part Number Information Speaker assembly 285538 001 1 Prepare the computer for disassembly Section 5 3 2 Remove the palm rest Section 5 14 3 Remove the charger board Section 5 18 5 46 Maintenance and Service Guide Removal and Replacement Procedures 4 Disconnect the speaker cable 0 from the system board Figure 5 37 5 Swing the battery bay support bracket to the right until it clears the right edge of the speaker assembly 6 Lift the front edge of the speaker assembly until it rests at an angle 7 Slide the speaker assembly forward and remove it from the base enclosure Figure 5 37 Removing the Speaker Assembly Reverse the preceding procedures to install the speaker assembly Maintenance and Service Guide 5 47 Removal and Replacement Procedures 5 20 Top Cover Top Cover Spare Part Number Information Top cover 285535 001 1 Prepare the computer for disassembly Section 5 3 and remove the following components a LED cover Section 5 9 b Keyboard Section 5 10 c Heat spreader Section 5 11 d Display Section 5 13 e Palm rest Section 5 14 2 Turn the base enclosure bottom side up with the rear panel facing forward 5 48 Maintenance and Service Guide Removal an
8. 5 Ground 13 Horizontal sync 6 Ground analog 14 Vertical sync 7 Ground analog 15 DDC 2B clock 8 Ground analog Maintenance and Service Guide Connector Pin Assignments Table A 8 Stereo Speaker Headphone Pin Signal Pin Signal 1 Audio out 2 Ground Table A 9 Microphone Q Pin Signal Pin Signal 1 Audio in 2 Ground A 6 Maintenance and Service Guide Power Cord Set Requirements 3 Conductor Power Cord Set The wide range input feature of the notebook permits it to operate from any line voltage from 100 to 120 or 220 to 240 volts AC The power cord set received with the computer meets the requirements for use in the country where the equipment is purchased Power cord sets for use in other countries must meet the requirements of the country where the computer is used For more information on power cord set requirements contact a Compaq authorized reseller or service provider General Requirements The requirements listed below are applicable to all countries The length of the power cord set must be at least 1 5 m 5 00 feet and no more than 2 0 m 6 50 feet All power cord sets must be approved by an acceptable accredited agency responsible for evaluation in the country where the power cord set will be used The power cord set must have a minimum current capacity of 10 amperes and a nominal voltage rating of 125 or 250 volts AC as required by each country s power system The appliance coupler must meet t
9. Maintenance and Service Guide Connector Pin Assignments Table A 2 RJ 11 Modem ITI Pin Signal Pin Signal 1 Unused 4 Unused 2 Tip 5 Unused 3 Ring 6 Unused Table A 3 Universal Serial Bus i11 4 Pin Signal Pin Signal 1 5 VDC 3 Data 2 Data 4 Ground Maintenance and Service Guide Connector Pin Assignments Table A 4 S Video d ac TOL Pin Signal Pin Signal 1 Ground Y 3 Y Luminance Intensity 2 Ground C 4 C Chrominance Color Table A 5 External Keyboard Mouse 1 2 3 KEY 4 alg Pin Signal Pin Signal 1 Keyboard mouse DATA 4 5 VDC 2 Keyboard mouse DATA 5 Keyboard mouse CLK 3 Ground 6 Keyboard mouse CLK Maintenance and Service Guide A 3 Connector Pin Assignments Table A 6 Parallel CEE IG Ee Ore QR PICO OOOO OOO VOD O Pin Signal Pin Signal 1 Strobe 10 Acknowledge 2 Data bit 0 11 Busy 3 Data bit 1 12 Paper out 4 Data bit 2 13 Select 5 Data bit 3 14 Auto line feed 6 Data bit 4 15 Error 7 Data bit 5 16 Initialize printer 8 Data bit 6 17 Select in 9 Data bit 7 18 25 Signal ground Signal is active low A 4 Maintenance and Service Guide Connector Pin Assignments Table A 7 External Monitor Q O O O 9 O O O 9 OQOOO QO Pin Signal Pin Signal 1 Red analog 9 5 VDC 2 Green analog 10 Ground 3 Blue analog 11 Monitor detect 4 Not connected 12 DDC 2B data
10. C 25 E European Russia 470037 140 International 470037 133 Saudi Arabia 470037 127 France 470037 134 Switzerland 470037 345 Germany 470037 138 Turkey 470037 151 Hungary 470040 102 United Kingdom 470037 152 Israel 470037 305 P906 A 153 X5 30 W C 25 O European 470039 301 International 1 6 Maintenance and Service Guide Product Description Table 1 3 Compaq Presario 900 Series Mobile PC Models Continued P905 A 153 X4 30 W C 25 E Australia New Zealand 470037 311 P904 A 153 X4 20 W C 25 E European Russia 470038 106 International 470038 102 Saudi Arabia 470038 101 France 470038 103 Switzerland 470038 107 Germany 470038 104 Turkey 470038 108 Israel 470038 105 United Kingdom 470038 109 P903 A 153 X4 20 W C 25 E Korea 470038 111 P905 A 153 X4 20 V C 25 E Asia Pacific 470037 313 Korea 470037 312 Australia New Zealand 470037 310 Thailand 470037 314 P900 A 147 X5 30 W C 25 E Canada English 470037 117 French Canada 470037 279 P905 A 147 X5 30 W C 25 E Brazil 470037 309 Latin America 470037 288 Hong Kong 470037 289 NAFTA Latin America 470037 277 Taiwan 470037 315 P902 A 130 X5 30 W C 25 E European 470037 132 Russia 470037 141 International Saudi Arabia 470037 126 France 470037 135 Switzerland 470037 344 Germany 470037 1
11. Product Description Table 1 6 Keyboard Components Continued Item Component Function 3 Windows logo keys Display the Windows Start menu 4 Windows application Displays a menu when using a Microsoft key application The menu is the same one that is displayed by pressing the right mouse button 5 Cursor control keys Move the cursor around the screen 6 Embedded numeric Converts keys to numeric keypad keypad 7 Num lock key Turns on the numeric lock function On Num lock is on and the embedded numeric keypad is enabled Maintenance and Service Guide 1 17 Product Description Item The computer top components are shown in Figure 1 5 and described in Table 1 7 1 Figure 1 5 Top Components Table 1 7 Top Components Component Function Power light On Power is turned on Blinking Computer is in Standby The power light also blinks if a battery pack that is the only available power source reaches a low battery condition Num lock light On Num lock is on and the embedded numeric keypad is enabled Easy Access Provide quick access to the Internet Refer Buttons 3 to the Hardware Guide that ships with the computer for information about these buttons 1 18 Maintenance and Service Guide Product Description Table 1 7 Top Components Continued Item Component Function 4 Power button Turns on the computer Use the operating sy
12. or loss of information observe the following precautions Before removing or inserting a hard drive shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on then shut it down Before removing a diskette drive or optical drive ensure that a diskette or disc is not in the drive Ensure that the optical drive tray is closed Before handling a drive ensure that you are discharged of static electricity While handling a drive avoid touching the connector Handle drives on surfaces that have at least one inch of shock proof foam Avoid dropping drives from any height onto any surface After removing a hard drive CD ROM drive or a diskette drive place it in a static proof bag Avoid exposing a hard drive to products that have magnetic fields such as monitors or speakers Avoid exposing a drive to temperature extremes or to liquids If a drive must be mailed place the drive in a bubble pack mailer or other suitable form of protective packaging and label the package Fragile Handle With Care Maintenance and Service Guide 4 3 Removal and Replacement Preliminaries 4 4 Preventing Electrostatic Damage Many electronic components are sensitive to electrostatic discharge ESD Circuitry design and structure determine the degree of sensitivity Networks built into many integrated circuits provide some protection but in many cases the discharge contains enough
13. 150 1 Brightness 120 nits typical Pixel resolution Pitch 0 264 x 0 264 mm Format 1024 x 768 Configuration RGB stripe Backlight Edge lit Character display 80 x 25 Total power 4 2W consumption 6 4 Maintenance and Service Guide Specifications Table 6 4 Hard Drives 40 GB 30 GB 20 GB User capacity per 40 0 GB 30 0 GB 20 0 GB drive Drive height 9 5 mm 9 5 mm 9 5 mm Drive width 70 mm 70 mm 70 mm Interface type ATA 5 ATA 5 ATA 5 Seek times typical read including setting Single track 3 ms 3 ms 3 ms Average 13 ms 13 ms 13 ms Full stroke 24 ms 24 ms 24 ms Logical blocks 78 140 160 58 605 120 39 070 080 Logical configuration Oylinders 16 683 16 683 16 683 Heads 16 16 16 Sectors per track 63 63 63 14 GB 1 073 741 824 bytes 3 Actual drive specifications may differ slightly Certain restrictions and exclusions apply Consult the Compaq Customer Support Center for details Maintenance and Service Guide 6 5 Specifications Table 6 4 Hard Drives Continued 40 GB 30 GB 20 GB Physical configuration Cylinders 22 784 25 800 22 784 Heads 4 2 4 Sectors per 293 to 560 398 to 731 293 to 560 track Bytes per sector 512 512 512 Buffer size 2 MB 512 KB 512 KB Disk rotational 4200 rpm 4200 rpm 4200 rpm speed Transfer rate Interface max 66 6 100 66 6 MB s Media Mb s 109 to 203 155 to 256 109 to 203 System capability may differ
14. 2 No Power Part 1 2 8 No Power Part 2 2 4 No Power Part 3 2 5 No Power Part 4 2 6 No Video Part 1 2 7 No Video Part 2 2 8 Nonfunctioning Docking Station 2 9 No Operating System OS Loading 2 10 No OS Loading From Hard Drive Part 1 2 11 No OS Loading From Hard Drive Part 2 2 12 No OS Loading From Hard Drive Part 3 2 13 No OS Loading From Diskette Drive 2 14 No OS Loading From CD Or DVD ROM Drive 2 15 No Audio Part 1 2 16 No Audio Part 2 2 17 Nonfunctioning Device 2 18 Nonfunctioning Keyboard 2 19 Nonfunctioning Pointing Device 2 20 No Network Or Modem Connection 2 10 Maintenance and Service Guide Troubleshooting Flowchart 2 1 Initial Troubleshooting Begin troubleshooting N Beeps LEDs or error messages Is there video no boot Is the 0S loading Is there sound Go to Flowchart 2 2 No Power Part 1 Check LED board speaker connections All drives working Go to Flowchart 2 6 No Video Part 1 Keyboard pointing device working Go to Flowchart 2 9 No OS Loading Connecting to network or modem Go to Flowchart 2 15 No Audio 0 Audio End Go to Flowchart 2 17 Nonfunctioning Device Go to Flowchart 2 18 Nonfunctioning Keyboard or Flowchart 2 19 Nonfunctioning Pointing Device Go to Flowchart 2 20 No Network or Modem Connection Maintenance
15. 3 Actual drive specifications may differ slightly Certain restrictions and exclusions apply Consult the Compaq Customer Support Center for details 6 6 Maintenance and Service Guide Specifications Table 6 5 Diskette Drive Diskette size 3 5 in Activity indicator On system Height 12 7 mm 0 5 in Bytes per sector 512 Sectors per track High density 18 1 44 MB Low density 9 Tracks per side High density 80 Low density 80 Read write heads 2 Average seek times Track to track high low 3 to 6 ms Average high low 95 to 174 ms Settling time 15 ms Latency average 100 ms Maintenance and Service Guide 6 7 Specifications Table 6 6 DVD ROM Drive Applicable disk DVD 5 DVD 9 DVD 10 CD ROM Mode 1 and 2 CD Digital Audio CD XA ready Mode 2 Form 1 and 2 CD I ready Mode 2 Form 1 and 2 CD R read only CD Plus Photo CD single multisession CD Bridge Center hole diameter 1 5 cm 59 in Disk diameter 12 cm 8 cm Disk thickness 1 2 mm 047 in Track pitch 74 um Access time typical reads including setting Random DVD media 125 ms Full stroke DVD media 225 ms Random CD media 100 ms Full stroke CD media 175 ms Audio output level Line out 0 7 to 0 9 Vrms Cache buffer 512 KB Data transfer rate typical including setting Max 24X CD 3600 KB s 150 KB s at 1X CD rate Max 8X DVD 10 800 KB s 1352 KB s at 1X DVD rate Startup tim
16. 470041 846 Hungary 470041 827 Switzerland 470041 848 Israel 470041 830 Turkey 470041 851 Italy 470041 831 United Kingdom 470041 852 The Netherlands 470041 834 E1005 A 147 X4 20 V C 25 O Belgium 470041 816 Norway 470041 836 Czech Republic 470041 817 Portugal 470041 837 Denmark 470041 820 Russia 470041 840 European 470041 821 Saudi Arabia 470041 813 International Slovenia 470041 841 France 470041 824 Spain 470041 844 Greece Poland 470041 825 Sweden Finland 470041 845 Hungary 470041 828 Switzerland 470041 849 Israel 470041 829 Turkey 470041 850 Italy 470041 832 United Kingdom 470041 853 The Netherlands 470041 833 Maintenance and Service Guide Product Description Table 1 3 Compaq Presario 900 Series Mobile PC Models The following Presario 900 Series Mobile PC models use config code KSXZ and features W TouchPad W 8 cell 4 0 Ah lithium ion Li ion battery pack m 2 year warranty m diskette drive P905 A 153 X5 30 W C 25 E Belgium 470036 882 Norway 470037 078 Denmark 470036 883 Portugal 470037 517 Germany 470037 069 Spain 470037 521 Italy 470037 072 Sweden Finland 470037 083 The Netherlands 470037 075 P904 A 153 X4 20 W C 25 E Belgium 470038 081 Norway 470038 086 Denmark 470038 082 Portugal 470038 087 Germany 470038 083 Spain 470038 088 Italy 470038 084 Sweden Finland 4
17. 5 13 e Palm rest Section 5 14 f Top cover Section 5 20 5 52 Maintenance and Service Guide Removal and Replacement Procedures 2 Disconnect the fan cable from the system board Figure 5 41 3 Remove the fan from the base enclosure Figure 5 41 Removing the Fan Reverse the preceding procedures to install the fan Maintenance and Service Guide 5 53 Removal and Replacement Procedures 5 22 System Board System Board Spare Part Number Information System board does not contain memory 291588 001 When replacing the system board ensure that the following components are removed from the old system board and installed on the new system board Memory expansion boards Section 5 5 Mini PCI communications board Section 5 6 Disk cell RTC battery Section 5 7 Processor Section 5 12 Modem cable Section 5 23 Prepare the computer for disassembly Section 5 3 and remove the following components a LED cover Section 5 9 b Keyboard Section 5 10 c Heat spreader Section 5 11 d Display Section 5 13 e Palm rest Section 5 14 f Charger board and shield Section 5 18 g Speaker assembly Section 5 19 h Top cover and TouchPad cable Section 5 20 j i o Fan Section 5 21 5 54 Maintenance and Service Guide Removal and Replacement Procedures 2 Remove the two TM2 5 x 5 0 screws that secure the optical drive rear alignment rail to th
18. and Replacement Procedures 4 Release the ZIF connector 6 to which the keyboard cable is connected and disconnect the keyboard cable from the system board Figure 5 19 Figure 5 19 Disconnecting the Keyboard Cable 5 Remove the keyboard Reverse the preceding procedures to install the keyboard Maintenance and Service Guide 5 23 Removal and Replacement Procedures 5 11 Heat Spreader Heat Spreaders Spare Part Number Information For use with AMD Athlon XP processors 291594 001 For use with AMD Duron processors 291595 001 1 Prepare the computer for disassembly Section 5 3 2 Remove the LED cover Section 5 9 3 Remove the keyboard Section 5 10 5 24 Maintenance and Service Guide Removal and Replacement Procedures 4 Remove the following screws Q One TM2 5 x 5 0 screw next to the fan Figure 5 20 Four spring loaded TM2 5 x 14 0 shoulder screws Q The four spring loaded shoulder screws should be removed and installed in the 1 2 3 4 sequence stamped on the heat spreader adjacent to each screwhole m One TM2 5 x 8 0 screw next to the keyboard and TouchPad ZIF connectors Figure 5 20 Removing the Heat Spreader Screws Maintenance and Service Guide 5 25 Removal and Replacement Procedures 5 Remove the TM2 5 x 5 0 screw that secures the display video cable ground loop Figure 5 21 6 Remove the display video cable from the routing
19. and Service Guide 2 11 Troubleshooting Flowchart 2 2 No Power Part 1 No power power LED is off Remove from docking station if applicable Power up on battery power Power up on AC power Power up in docking station 1 Reseat the power cables in the docking station and at the AC outlet 2 Ensure that the AC power source is active 3 Ensure that the power strip is working Power up in docking station Go to Flowchart 2 3 Power up on battery power No Power Part 2 Go to Power up Flowchart 2 4 on AC power No Power Part 3 Done On some models there is a separate reset button On some models the computer may be reset using the Standby switch and either the lid switch or the main power switch Go to Flowchart 2 8 Nonfunctioning Docking Station 2 12 Maintenance and Service Guide Troubleshooting Flowchart 2 3 No Power Part 2 Continued from Flowchart 2 2 No Power Part 1 Visually check for debris in battery socket and clean if necessary Power on Done Check battery by recharging moving it to another computer or replacing it Replace Power on power supply if applicable Go to Flowchart 2 4 No Power Part 3 Power on Maintenance and Service Guide 2 13 Troubleshooting Flowchart 2 4 No Power Part 3 Continued from Flow
20. cable ground loop to the heat spreader documented in Sections 5 11 and 5 13 Figure C 3 TM2 5 x 5 0 Screw Locations C 4 Maintenance and Service Guide Screw Listing Table C 1 Torx T8 Metric 2 5 x 5 0 Screw continued Head v Color Qty Length Thread Width Silver 30 5 0mm 2 5mm 5 0mm Where used One screw that secures the display inverter cable ground loop to the heat spreader documented in Section 5 13 Ecl an Figure C 4 TM2 5 x 5 0 Screw Locations Maintenance and Service Guide C 5 Screw Listing Table C 1 Torx T8 Metric 2 5 x 5 0 Screw continued Head Color Qty Length Thread Width Silver 30 5 0mm 25mm 5 0mm Where used Three screws that secure the diskette drive to the palm rest documented in Section 5 15 Four screws that secure the TouchPad components to the palm rest documented in Section 5 16 Two screws that secure the display release assembly to the palm rest documented in Section 5 17 sf 5 l l Figure C 5 TM2 5 x 5 0 Screw Locations C 6 Maintenance and Service Guide Screw Listing Table C 1 Torx T8 Metric 2 5 x 5 0 Screw continued Qu Head Color Qty Length Thread Width Silver 30 5 0mm 2 5mm 5 0mm Where used Three screws that secure the charger board and shield to the base enclosure documented in Section 5 18 Figure C 6 TM2 5 x 5 0 Screw Locations Maintenance and Service Guide C 7 Screw L
21. device Reseat device Unplug the nonfunctioning device from the notebook and inspect cables and plugs for bent or broken pins or other damage Any physical Fix or device detected replace broken item Reattach device Possible bad hard Go to Close notebook drive Replace Flowchart 2 9 plug in power i and reboot drive No OS Loading Possible bad NIC Device Replace card If Device boots integrated NIC boots properly remar ssim properly oard Possible bad diskette drive Replace drive Maintenance and Service Guide 2 27 Troubleshooting Flowchart 2 18 Nonfunctioning Keyboard Keyboard not operating properly Connect notebook to good external keyboard External Replace device system Works board Reseat internal keyboard connector if applicable Replace internal keyboard or cable Replace system board 2 28 Maintenance and Service Guide Troubleshooting Flowchart 2 19 Nonfunctioning Pointing Device Pointing device not operating properly Connect notebook to good external pointing device External Replace device system Works board Reseat internal pointing device connector if applicable Replace internal pointing device or cable Replace system board Maintenance and Service Guide 2 29 Troubleshooting Flowchart 2 20 No Network or Modem Connection No network or modem conne
22. drive 285539 001 3 Optical drives 24X Max CD ROM drive 285526 001 16X Max CD RW drive 285528 001 8X Max DVD ROM drive 285527 001 8X Max DVD ROM CD RW combination drive 285529 001 Maintenance and Service Guide 3 13 Illustrated Parts Catalog 3 6 Miscellaneous Table 3 5 Spare Parts Miscellaneous not illustrated Spare Part Description Number Logo Kit 285547 001 Screw Kit includes the following screws Refer to Appendix C 285542 001 Screw Listing for more information on screw specifications and usage W Torx T8 Metric 2 5 x 5 0 W Phillips Metric 3 0 x 3 0 W Torx T8 Metric 2 5 x 8 0 m Phillips Metric 2 5 x 4 0 W Torx T8 Metric 2 5 x 9 0 m Phillips Metric 2 0 x 4 5 W Torx T8 Metric 2 5 x 14 0 shoulder screw AC adapter 90 W 3 wire slim line 286755 001 Power cords 3 wire Danish 170513 081 Swiss 170513 115 International 170513 002 U K English 170513 031 Italian 170513 061 U S English 170513 001 3 14 Maintenance and Service Guide 4 Removal and Replacement Preliminaries This chapter provides essential information for proper and safe removal and replacement service 4 1 Tools Required You will need the following tools to complete the removal and replacement procedures Magnetic screwdriver Phillips PO screwdriver Torx T8 screwdriver Tool kit includes connector removal tool loopback plugs and case utility tool Maintenance and Service Guide 4 1 Removal and Replacemen
23. is not loaded W Set an optional external monitor or overhead projector connected to a video card in a docking base as the primary device When the computer display is set as secondary the computer must be shut down before undocking from a docking base Maintenance and Service Guide 2 5 Troubleshooting Table 2 3 Advanced Menu Continued Select To Do This Device Options W Change the parallel port mode from continued Enhanced Parallel Port EPP the default setting to standard bidirectional EPP or Enhanced Capabilities Port ECP W Set video out mode to NTSC default PAL NTSC J or PAL M W Enable disable all settings in the SpeedStep window When Disable is selected the computer runs in Battery Optimized mode W Specify how the computer recognizes multiple identical docking bases that are identically equipped Select Disable to recognize the docking bases as a single docking base select Enable to recognize the docking bases individually by serial number W Enable disable the reporting of the processor serial number by the processor to the software HDD Self Test Options Run a quick comprehensive self test on hard drives in the system that support the test features Video modes vary even within regions However NTSC is common in North America PAL in Europe Africa and the Middle East NTSC J in Japan and PAL M in Brazil Other South and Central American regions may use
24. power to alter device parameters or melt silicon junctions A sudden discharge of static electricity from a finger or other conductor can destroy static sensitive devices or microcircuitry Often the spark is neither felt nor heard but damage occurs An electronic device exposed to electrostatic discharge may not be affected at all and can work perfectly throughout a normal cycle Or the device may function normally for a while then degrade in the internal layers reducing its life expectancy 4 5 Packaging and Transporting Precautions Use the following grounding precautions when packaging and transporting equipment Wi To avoid hand contact transport products in static safe containers such as tubes bags or boxes Wi Protect all electrostatic sensitive parts and assemblies with conductive or approved containers or packaging B Keep electrostatic sensitive parts in their containers until the parts arrive at static free workstations M Place items on a grounded surface before removing items from their containers B Always be properly grounded when touching a sensitive component or assembly 4 4 Maintenance and Service Guide Removal and Replacement Preliminaries Store reusable electrostatic sensitive parts from assemblies in protective packaging or nonconductive foam Use transporters and conveyers made of antistatic belts and roller bushings Ensure that mechanized equipment used for moving materials is wired
25. system board to TouchButton board cable is attached O and disconnect the cable 8 from the TouchButton board Figure 5 30 Removing the Palm Rest 11 Remove the palm rest from the base enclosure Reverse the preceding procedures to install the palm rest 5 38 Maintenance and Service Guide Removal and Replacement Procedures 5 15 Diskette Drive Diskette Drives Spare Part Number Information Diskette drive 285539 001 Prepare the computer for disassembly Section 5 3 2 Remove the palm rest Section 5 14 3 Turn the palm rest bottom side up with the speaker grilles facing away from you 4 Remove the three TM2 5 x 5 0 screws O that secure the diskette drive to the palm rest Figure 5 31 5 Remove the diskette drive from the palm rest Figure 5 31 Removing the Diskette Drive Maintenance and Service Guide 5 39 Removal and Replacement Procedures 6 Release the ZIF connector to which the diskette drive cable is connected and disconnect the diskette drive cable from the drive Figure 5 32 7 Remove the diskette drive cable ot D m i Figure 5 32 Removing the Diskette Drive Cable Reverse the preceding procedures to install the diskette drive 5 40 Maintenance and Service Guide Removal and Replacement Procedures 5 16 TouchPad Components TouchPad Components Spare Part Number Information The TouchPad components consist of the TouchPad To
26. to ground and that proper materials are selected to avoid static charging When grounding is not possible use an ionizer to dissipate electric charges 4 6 Workstation Precautions Use the following grounding precautions at workstations Cover the workstation with approved static dissipative material refer to Table 4 2 Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment Use conductive field service tools such as cutters screwdrivers and vacuums When using fixtures that must directly contact dissipative surfaces only use fixtures made of static safe materials Keep the work area free of nonconductive materials such as ordinary plastic assembly aids and Styrofoam Handle electrostatic sensitive components parts and assemblies by the case or PCM laminate Handle these items only at static free workstations Avoid contact with pins leads or circuitry Turn off power and input signals before inserting or removing connectors or test equipment Maintenance and Service Guide 4 5 Removal and Replacement Preliminaries 4 7 Grounding Equipment and Methods Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation When seated wear a wrist strap connected to a grounded system Wrist straps are flexible straps with a minimum of one megohm 10 resistance in the ground cords To provide proper ground wear a strap snu
27. 00 V 7 500 V Walking across vinyl floor 12 000 V 5 000 V 3 000 V Motions of bench worker 6 000 V 800 V 400 V Removing DIPS from plastic tube 2 000 V 700 V 400 V Removing DIPS from vinyl tray 11 500 V 4 000 V 2 000 V Removing DIPS from Styrofoam 14 500 V 5 000 V 3 500 V Removing bubble pack from PCB 26 500 V 20 000 V 7 000 V Packing PCBs in foam lined box 21 000 V 11 000 V 5 000 V Q A product can be degraded by as little as 700 V Table 4 2 lists the shielding protection provided by antistatic bags and floor mats Table 4 2 Static Shielding Materials Material Use Voltage Protection Level Antistatic plastic Bags 1 500 V Carbon loaded plastic Floor mats 7 500 V Metallized laminate Floor mats 5 000 V Maintenance and Service Guide 4 7 5 Removal and Replacement Procedures This chapter provides removal and replacement procedures There are 57 screws in seven different sizes that must be removed and replaced when servicing the computer Make special note of each screw size and location during removal and replacement Refer to Appendix C Screw Listing for detailed information on screw sizes locations and usage Maintenance and Service Guide 5 1 Removal and Replacement Procedures 5 1 Serial Number Report the computer serial number to Compaq when requesting information or ordering spare parts The serial number is located on the bottom of the computer as indicated in Figure 5 1 UN
28. 3 14 Removal and Replacement Preliminaries 4 1 Tools Required 0 eee eee eee 4 1 4 2 Service Considerations 0 00005 4 2 Plastic Parts 4 2002 Ag dhe ILE e 4 2 Cables and Connectors 0 000000 05 4 2 4 3 Preventing Damage to Removable Drives 4 3 4 4 Preventing Electrostatic Damage 4 4 4 5 Packaging and Transporting Precautions 4 4 4 6 Workstation Precautions 4 4 5 4 7 Grounding Equipment and Methods 4 6 Removal and Replacement Procedures 5 1 Serial Number oo cue Sed oh 5 2 5 2 Disassembly Sequence Chart 5 3 5 3 Preparing the Computer for Disassembly 5 4 5 4 Computer Feet aiei llle 5 12 5 5 Memory Expansion Board 5 12 5 6 Mini PCI Communications Board 5 14 5 7 Disk Cell RTC Battery 0 0 5 17 5 8 Connector Cover 0 0 0 eee eee eee 5 18 5 9 LED Cover sy eu bee hee eas oo bea bP ae ES 5 19 5 10 Keyboard 141 ce Lp petet 5 21 5 11 Heat Spreader llle esee 5 24 5 12 PrfOGeSSOT cu sts sats chins a ates een tae MS 5 29 5 13 Display eism ERR RRSUEDER S 5 31 5 14 Palm Rest sut e sep pee 5 36 5 15 Diskette Drive llle 5 39 Maintenance and Service Guide Contents 5 16 TouchPad Components 4 5 41 5 17 Display Release Assembly 5 43 5 18 Charger Board gt s secsi 0 0 0 0 0 d
29. 37 Turkey 470037 150 Israel 470037 304 United Kingdom 470037 153 P902 A 130 X5 20 W C 25 E France 470040 350 P902 A 130 X4 20 V C 25 E Australia New Zealand 470038 110 Maintenance and Service Guide 1 7 Product Description Table 1 3 Compaq Presario 900 Series Mobile PC Models Continued P901 A 120 X5 20 W C 25 E European Russia 470037 142 International 470037 131 Saudi Arabia 470037 122 France 470037 136 Switzerland 470037 343 Germany 470037 120 Turkey 470037 149 Israel 470037 303 United Kingdom 470037 154 P900 A 120 X4 20 D C 12 E Asia Pacific 470040 356 Korea 470040 357 Australia New Zealand 470040 354 Thailand 470040 355 1 2 Features The notebook has the following features AMD Athlon XP 1 53 1 47 1 40 1 30 or 1 20 GHz processors or AMD Duron 1 30 GHz processor varying by notebook model ATI P7 graphics accelerator with 32 MB of shared Synchronous DRAM SDRAM and 4X AGP graphics card 256 MB high performance SDRAM expandable to 1 0 GB Microsoft Windows XP Home or Windows XP Professional varying by computer model 15 0 or 14 1 inch XGA 1024 x 768 TFT display with over 16 7 million colors varying by computer model Full size Windows 98 keyboard with TouchPad pointing device Network interface card NIC integrated on the system board with a mini PCI V 92 modem Integrated wireless support of 802 11b and Bluetooth devices through MultiPort
30. 5 interrupts 6 14 memory map 6 18 notebook 6 1 static shielding materials 4 7 stereo speaker jack location 1 14 pin assignments A 6 S Video connector location 1 15 pin assignments A 3 system board removal 5 54 spare part number 3 7 5 54 system board to TouchButton board cable disconnecting from the system board 5 51 disconnecting from the TouchButton board 5 38 illustrated 3 12 system memory map 6 18 T tools required 4 1 top components 1 18 top cover removal 5 48 spare part number 3 5 5 48 TouchButton board removal 5 43 TouchButton board to TouchPad cable illustrated 3 12 removal 5 42 TouchPad location 1 19 removal 5 41 5 43 TouchPad bracket illustrated 3 10 removal 5 43 TouchPad buttons 1 19 transporting precautions 4 4 Index 6 Maintenance and Service Guide Index troubleshooting audio 2 25 Compaq Diagnostics 2 7 Computer Setup 2 2 docking station 2 18 flowcharts 2 10 keyboard 2 28 modem 2 30 network 2 30 nonfunctioning device 2 18 2 27 operating system loading 2 19 overview 2 1 pointing device 2 29 power 2 12 video 2 16 U universal serial bus USB connector location 1 14 pin assignments A 2 V vents 1 15 video troubleshooting 2 16 volume control buttons 1 19 W Windows application key 1 17 Windows logo key 1 17 workstation precautions 4 5 Maintenance and Service Guide Index 7
31. 5 0 screws that secure the optical drive to the base enclosure Figure 5 4 Fog Figure 5 4 Removing the Optical Drive Screws Maintenance and Service Guide 5 7 Removal and Replacement Procedures c Turn the computer top side up with the right side facing forward d Insert a paper clip or similar thin metal rod into the manual release hole on the front bezel of the optical drive 0 Figure 5 5 Press firmly e Grasp the drive bezel and slide the drive out of the optical drive bay 8 Figure 5 5 Removing an Optical Drive Reverse the preceding procedures to install a optical drive 5 8 Maintenance and Service Guide Removal and Replacement Procedures Hard Drives Spare Part Number Information 40 MB 273491 001 30 MB 192406 001 20 MB 288291 001 6 Remove the hard drive by following these steps a Turn the computer bottom side up with the right side facing forward b Remove the TM2 5 x8 0 hard drive retention screw 9 Figure 5 6 c Slide the hard drive forward to unseat the hard drive connector from the system board E i i 1 BI Figure 5 6 Removing the Hard Drive Screw Maintenance and Service Guide 5 9 Removal and Replacement Procedures d Lift the front edge of the hard drive until it rests at an angle Figure 5 7 e Remove the hard drive from the hard drive bay 8 p Figure 5 7 Removing the Hard Drive 5 10 Maintenance and Service Guide
32. 61 U K English 285530 031 Japanese 285530 291 U S English 285530 001 Miscellaneous Cable Kit includes 285540 001 5a Diskette drive cable 5b TouchButton board to TouchPad cable 5c System board to TouchButton board cable 5d Modem cable 6 Top cover 285535 001 7 Palm rests For use only with Evo Notebook N1005 models 291645 001 For use only with Presario 900 models 285533 001 8 Diskette drive 285539 001 Maintenance and Service Guide 3 5 Illustrated Parts Catalog z Oe d Figure 3 2 Computer System Major Components 3 6 Maintenance and Service Guide Illustrated Parts Catalog Table 3 1 Spare Parts Computer System Major Components Continued Spare Part Item Description Number TouchPad components 9a TouchPad 9b TouchButton board All TouchPad components are included with the palm rest Refer to item 7 Palm rests for more information All TouchPad cables are included in the Miscellaneous Cable Kit Refer to item 5 Miscellaneous Cable Kit for more information The TouchPad bracket is included in the Miscellaneous Plastics Hardware Kit Refer to item 2 Miscellaneous Plastics Hardware Kit for more information 10 Heat spreaders For use with AMD Athlon XP processors 291594 001 For use with AMD Duron processors 291595 001 11 Processors AMD Athlon XP 1800 1 53 GHz processor 301644 001 AMD Athlon XP 1700 1 47 GHz processor 291592 001 AMD Athlon XP 1600 1 40 GHz pro
33. 70038 089 The Netherlands 470038 085 P902 A 130 X5 30 W C 25 E Belgium 470037 046 Norway 470037 080 Denmark 470037 068 Portugal 470037 516 Germany 470037 071 Spain 470037 520 Italy 470037 074 Sweden Finland 470037 081 The Netherlands 470037 077 P901 A 120 X5 20 W C 25 E Belgium 470037 045 Norway 470037 079 Denmark 470037 067 Portugal 470037 515 Germany 470037 070 Spain 470037 519 Italy 470037 073 Sweden Finland 470037 082 The Netherlands 470037 076 Maintenance and Service Guide 1 5 Product Description Table 1 3 Compaq Presario 900 Series Mobile PC Models Continued The following Presario 900 Series Mobile PC model uses config code KSB1 and features W TouchPad W 8 cell 4 0 Ah lithium ion Li ion battery pack m 1 year warranty m diskette drive P900 A 147 X5 30 W C 25 E United States 470037 278 The following Presario 900 Series Mobile PC model uses config code KSB2 and features W TouchPad W 8 cell 4 0 Ah lithium ion Li ion battery pack WI 1 year warranty m diskette drive P904 A 130 X5 20 W C 51 E United States 470038 539 The following Presario 900 Series Mobile PC models use config code KSXZ and features W TouchPad W 8 cell 4 0 Ah lithium ion Li ion battery pack m 1 year warranty m diskette drive P905 A 153 X5 30 W
34. A 3 L LED cover illustrated 3 2 removal 5 19 spare part number 3 3 5 19 left side components 1 14 Logo Kit spare part number 3 14 M mass storage devices 3 13 memory expansion board removal 5 12 spare part numbers 3 9 memory expansion compartment 1 21 memory expansion compartment cover illustrated 3 10 removal 5 13 memory map specifications 6 18 microphone jack location 1 14 pin assignments A 6 mini PCI board removal 5 14 spare part numbers 3 9 5 14 mini PCI compartment 1 20 mini PCI compartment cover illustrated 3 10 removal 5 15 Miscellaneous Cable Kit components 3 12 spare part number 3 5 3 12 Miscellaneous Plastics Hardware Kit components 3 10 spare part number 3 3 3 11 models 1 2 modem removal 5 14 spare part numbers 3 9 5 14 troubleshooting 2 30 modem cable illustrated 3 12 removal 5 58 modem connector location 1 15 1 21 pin assignments A 2 monitor connector location 1 15 pin assignments A 5 mouse connector location 1 15 pin assignments A 3 N network connector location 1 15 1 21 pin assignment A 1 network troubleshooting 2 30 Index 4 Maintenance and Service Guide Index nonfunctioning device troubleshooting 2 18 2 27 notebook specifications 6 1 num lock key 1 17 num lock light 1 18 numeric keypad 1 17 O operating system loading troubleshooting 2 19 optical drive location 1 13 removal 5 7 spare part numbers 3 9 3 13 5 7 optical drive alig
35. NTSC PAL or PAL M 2 6 Maintenance and Service Guide Troubleshooting 2 2 Using Compaq Diagnostics When you access Compaq Diagnostics a scan of all system components is displayed on the screen before the Compaq Diagnostics window opens You can display more or less information from anywhere within Compaq Diagnostics by selecting Level on the menu bar Compaq Diagnostics is designed to test Compaq components If non Compaq components are tested the results may be inconclusive Obtaining Saving or Printing Configuration Information 1 Access Compaq Diagnostics by selecting Start gt Settings gt Control Panel Compaq Diagnostics 2 Select Categories then select a category from the drop down list 1 To save the information select File gt Save As 1 To print the information select File gt Print 3 To close Compaq Diagnostics select File gt Exit Maintenance and Service Guide 2 7 Troubleshooting Obtaining Saving or Printing Diagnostic Test Information 1 Access Compaq Diagnostics by selecting Start gt Settings gt Control Panel Compaq Diagnostics 2 Select the Test tab 3 In the scroll box select the category or device you want to test 4 Select a test type 2 Quick Test Runs a quick general test on each device in a selected category 2 Complete Test Performs maximum testing on each device in a selected category Custom Test Performs maxim
36. OK Replace the following one at a time Test after each replacement Check for bent 1 Cable between notebook and computer display if applicable ins on cable 2 Inverter board if applicable p i 3 Display 4 System board Try Internal and Replace Video 0K another external system display video OK board Y Y 2 16 Maintenance and Service Guide Troubleshooting Flowchart 2 7 No Video Part 2 Continued from Flowchart 2 6 No Video Part 1 Remove notebook from docking station if connected Adjust Check brightness display of external brightness monitor Go to A in Video OK Flowchart 2 6 Video OK No Video Part 1 Check that notebook is properly T th seated in docking station for bent eral pins on cable and for monitor monitor connection Internal and external video OK Video OK Go to Adjust external Flowchart 2 8 monitor display Nonfunctioning Docking Station Maintenance and Service Guide 2 17 Troubleshooting Flowchart 2 8 Nonfunctioning Docking Station if applicable Nonfunctioning docking station Reseat power cord in docking station and power outlet Check voltage setting on docking station Reset monitor cable connector at docking station Docking station operating Remove notebook reseat all internal parts and replace any damaged items in docking station Reinstall notebook into docking st
37. Removal and Replacement Procedures 5 8 Connector Cover Connector covers are available with carbon finish for Evo Notebook N1005 models and silver finish for Presario 900 models and are included in the Miscellaneous Plastics Hardware Kit spare part number 285541 001 1 Prepare the computer for disassembly Section 5 3 2 Turn the computer bottom side up with the rear panel facing forward 3 Remove the two TM2 5 x 5 0 screws that secure the connector cover to the base enclosure Figure 5 15 4 Open the connector cover 6 5 Remove the connector cover from the base enclosure Q Figure 5 15 Removing the Connector Cover Reverse the preceding procedures to install the connector cover 5 18 Maintenance and Service Guide Removal and Replacement Procedures 5 9 LED Cover LED Cover Spare Part Number Information LED cover 285536 001 Prepare the computer for disassembly Section 5 3 2 Turn the computer bottom side up with the rear panel facing forward 3 Remove the two TM2 5 x 8 0 screws that secure the LED cover to the base enclosure Figure 5 16 T Figure 5 16 Removing the LED Cover Screws 4 Turn the computer top side up with the front facing forward 5 Open the computer Maintenance and Service Guide 5 19 Removal and Replacement Procedures 6 Press down and hold the F1 and F2 keys 7 Insert a pointed tool into the notch in the LED cover betwe
38. Thank you for purchasing this Factory Service Manual CD DVD from servicemanuals4u com Please check out our eBay auctions for more great deals on Factory Service Manuals servicemanuals4u COMPAQ Maintenance and Service Guide Compaq Evo Notebook N1005 Series and Compaq Presario 900 Series Mobile PC Document Part Number 272638 001 July 2002 This guide is a troubleshooting reference used for maintaining and servicing the notebook It provides comprehensive information on identifying computer features components and spare parts troubleshooting computer problems and performing computer disassembly procedures 2002 Compaq Information Technologies Group L P Compaq the Compaq logo Evo and Presario are trademarks of Compaq Information Technologies Group L P in the U S and or other countries Microsoft and Windows are trademarks of Microsoft Corporation in the U S and or other countries AMD Athlon and Duron are trademarks of the AMD Corporation in the U S and or other countries All other product names mentioned herein may be trademarks of their respective companies Compaq shall not be liable for technical or editorial errors or omissions contained herein The information in this document is provided as is without warranty of any kind and is subject to change without notice The warranties for Compaq products are set forth in the express limited warranty statements accompanying such products Nothing h
39. ance and Service Guide Specifications Table 6 12 System DMA Hardware DMA System Function DMAO Available for audio DMA1 Entertainment audio default alternate DMAO DMA3 none DMA2 Diskette drive DMA3 ECP parallel port LPT1 default alternate DMAO none DMA4 DMA controller cascading not available DMAS5 Available for PC Card DMA6 Not assigned DMA7 Not assigned Q PC Card controller can use DMA 1 2 or 5 Maintenance and Service Guide 6 13 Specifications Table 6 13 System Interrupts Hardware IRQ System Function IRQO System timer IRQ1 Keyboard controller IRQ2 Cascaded IRQ3 COM2 IRQ4 COM1 IRQ5 Audio default IRQ6 Diskette drive IRQ7 Parallel port IRQ8 Real time clock RTC IRQ9 Infrared IRQ10 System use IRQ11 System use IRQ12 Internal point stick or external mouse IRQ13 Coprocessor not available to any peripheral IRQ14 IDE interface hard drive and optical drive IRQ15 System use Q PC Cards may assert IRQ3 IRQ4 IRQ5 IRQ7 IRQ9 IRQ10 IRQ11 or IRQ15 Either the infrared or the serial port may assert IRQ3 or IRQ4 Default configuration audio possible configurations are IRQ5 IRQ7 IRQ9 IRQ10 or none 6 14 Maintenance and Service Guide Specifications I O Address hex Table 6 14 System I O Addresses System Function shipping configuration
40. ance and Service Guide 5 35 Removal and Replacement Procedures 5 14 Palm Rest Palm Rests Spare Part Number Information Palm rests For use only with Evo Notebook N1005 models 291645 001 For use only with Presario 900 models 285533 001 Q When replacing the palm rest ensure that the following components are removed from the old palm rest and installed on the new palm rest Diskette drive Section 5 15 B TouchPad components Section 5 16 W Display release assembly Section 5 17 1 Prepare the computer for disassembly Section 5 3 2 Close the computer 3 Turn the computer bottom side up with the front facing forward 5 36 Maintenance and Service Guide Removal and Replacement Procedures 4 Remove the five TM2 5 x 8 0 screws that secure the palm rest to the base enclosure Figure 5 29 5 Remove the TM2 5 x 5 0 screw that secures the palm rest to the base enclosure in the battery bay Figure 5 29 Removing the Palm Rest Screws 6 Turn the computer top side up with the front facing forward 7 Open the computer Maintenance and Service Guide 5 37 Removal and Replacement Procedures 8 Lift the front edge of the palm rest and swing it up and back until it rests on the top cover Figure 5 30 9 Release the ZIF connector to which the diskette drive cable is attached and disconnect the diskette drive cable 9 from the system board 10 Release the ZIF connector to which the
41. ard drive size 40 40 GB 20 20 MB 30 30 GB 6 Optical drive V DVD ROM drive D CD ROM drive designator W DVD RW drive R CD RW drive 7 Integrated M Modem C Modem NIC communication 0 None combination card 8 RAM 51 512 MB 25 256 MB 9 Operating system O Windows XP Pro E Windows XP Home 10 SKU Maintenance and Service Guide Product Description Table 1 2 Compaq Evo Notebook N1005 Series Models The following Evo Notebook N1005 Series models use config code KSXZ and features W TouchPad W 8 cell 4 0 Ah lithium ion Li ion battery pack m 2 year warranty m diskette drive E1005 A 153 X5 30 W C 25 O 1 German 47004 1 860 E1005 A 147 X4 20 V C 25 O 1 German 470041 859 Maintenance and Service Guide 1 3 Product Description The following Evo Notebook N1005 Series models use config code KSBZ and feature W TouchPad Table 1 2 Compaq Evo Notebook N1005 Series Models Continued W 8 cell 4 0 Ah lithium ion Li ion battery pack m 1 year warranty m diskette drive E1005 A 153 X5 30 W C 25 O Belgium 470041 815 Norway 470041 835 Czech Republic 470041 818 Portugal 470041 838 Denmark 470041 819 Russian 470041 839 European 470041 822 Saudi Arabia 470041 814 International Slovenia 470041 842 France 470041 823 Spain 470041 843 Greece Poland 470041 826 Sweden Finland
42. art number 3 9 3 13 5 7 specifications 6 10 CD RW drive spare part number 3 9 3 13 5 7 specifications 6 11 Certificate of Authenticity label 1 21 charger board removal 5 44 spare part number 3 7 5 44 charger board shield 3 10 Compaq Diagnostics 2 1 2 7 components bottom 1 20 front 1 12 keyboard 1 16 left side 1 14 real panel 1 14 right side 1 12 top 1 18 Maintenance and Service Guide Index 1 Computer Setup Advanced Menu 2 5 File Menu 2 3 overview 2 1 Security Menu 2 4 connector cover illustrated 3 10 location 1 21 removal 5 18 connector pin assignments external monitor connector A 5 headphone jack A 6 keyboard connector A 3 microphone jack A 6 modem connector A 2 monitor connector A 5 mouse connector A 3 network connector A 1 parallel connector A 4 RJ 11 jack A 2 RJ 45 jack A 1 speaker jack A 6 S Video A 3 USB connector A 2 connectors service considerations 4 2 cursor control keys 1 17 D design overview 1 22 diagnostics configuration information 2 7 test information 2 8 digital audio button 1 19 disassembly sequence chart 5 3 diskette drive location 1 15 OS loading problems 2 23 removal 5 39 spare part numbers 3 5 3 13 5 39 specifications 6 7 diskette drive cable illustrated 3 12 removal 5 40 display illustrated 3 2 removal 5 31 spare part numbers 3 3 5 31 specifications 6 3 6 4 display hinge cover illustrated 3 10 removal 5 34 disp
43. ation Docking station operating Replace the following docking station components one at a time Check computer operation after each replacement 1 Power supply 2 1 0 board 3 Backplane board 4 Switch box 2 18 Maintenance and Service Guide Troubleshooting Flowchart 2 9 No Operating System OS Loading No OS loading Reseat power Before beginning troubleshooting always cord in docking check cable connections cable ends and station and drives for bent or damaged pins power outlet No OS loading from hard drive go to Flowchart 2 10 No OS Loading from Hard Drive Part 1 No OS loading from diskette drive go to Flowchart 2 13 No OS Loading from Diskette Drive No OS loading from CD or DVD ROM drive go to Flowchart 2 14 No OS Loading from CD or DVD ROM Drive Maintenance and Service Guide 2 19 Troubleshooting Flowchart 2 10 No OS Loading from Hard Drive Part 1 0S not loading from hard drive Go to Flowchart 2 11 No OS Loading from Hard Drive Part 2 Nonsystem disk message Reseat external hard drive Boot from CD H Go 1213 owchart 2 13 Boot from No 0S Check the setup diskette Loading from utility for correct booting order Diskette Drive Change boot priority through Boot from the setup utility hard drive and reboot Go to Boot from Flowchart 2 17 hard drive Nonfuncti
44. cessor 291591 001 AMD Athlon XP 1500 1 30 GHz processor 291590 001 AMD Athlon XP 1400 1 20 GHz processor 293664 001 AMD Duron 1 30 GHz processor 291589 001 12 Charger board 285525 001 13 Speaker assembly 285538 001 14 Fan 285543 001 15 System board does not contain memory 291588 001 16 Base enclosures include shields For use only with Evo Notebook N1005 models 295718 001 For use only with Presario 900 models 291593 001 Maintenance and Service Guide 3 7 Illustrated Parts Catalog Figure 3 2 Computer System Major Components 3 8 Maintenance and Service Guide Illustrated Parts Catalog Table 3 1 Spare Parts Computer System Major Components Continued Spare Part Item Description Number 17 Hard drives 40 GB 273491 001 30 GB 192406 001 20 GB 288291 001 18 Mini PCI communications boards U S modem 248776 001 International modem 248777 002 and 285545 001 19 Disk cell RTC battery 3 volt 36 MAh Li ion 279769 001 20 Memory expansion boards 512 MB 285524 001 256 MB 285523 001 128 MB 285522 001 21 Battery pack 8 cell 58 Wh 3 6 Ah Li ion 281766 001 22 Optical drive 24X Max CD ROM drive 285526 001 16X Max CD RW drive 285528 001 8X Max DVD ROM drive 285527 001 8X Max DVD ROM CD RW combination drive 285529 001 Maintenance and Service Guide 3 9 Illustrated Parts Catalog 3 3 Miscellaneous Plastics Hardware Kit TX I to a lt a gt app ges 77 9 Figure 3 3 Miscellane
45. channel in the heat spreader Figure 5 21 Removing the Display Video Cable Ground Cable 5 26 Maintenance and Service Guide Removal and Replacement Procedures 7 Lift the right side of the heat spreader until it rests at an angle Figure 5 22 8 Slide the heat spreader to the right at an angle 6 Figure 5 22 Removing the Heat Spreader Maintenance and Service Guide 5 27 Removal and Replacement Procedures 9 Disconnect the fan cable from the system board Figure 5 23 Figure 5 23 Disconnecting the Fan Cable 10 Remove the heat spreaker from the base enclosure Reverse the preceding procedures to install the heat spreader 5 28 Maintenance and Service Guide Removal and Replacement Procedures 5 12 Processor Processors Spare Part Number Information AMD Athlon XP 1800 1 53 GHz processor 301644 001 AMD Athlon XP 1700 1 47 GHz processor 291592 001 AMD Athlon XP 1600 1 40 GHz processor 291591 001 AMD Athlon XP 1500 1 30 GHz processor 291590 001 AMD Athlon XP 1400 1 20 GHz processor 293664 001 AMD Duron 1 30 GHz processor 291589 001 1 Prepare the computer for disassembly Section 5 3 and remove the following components a LED cover Section 5 9 b Keyboard Section 5 10 c Heat spreader Section 5 11 Maintenance and Service Guide 5 29 Removal and Replacement Procedures 2 Slide the front end of the processor release bar to the right until it clears the
46. chart 2 3 No Power Part 2 Plug directly into AC outlet Power LED on Done Reseat AC adapter in computer and at power source Power on Done External Internal or Replace external external AC AC adapter adapter Power outlet active Try different outlet Internal Go to Flowchart 2 5 Power on No Power Replace power cord Part 4 Power on 2 14 Maintenance and Service Guide Troubleshooting Flowchart 2 5 No Power Part 4 Continued from Flowchart 2 4 No Power Part 3 Open computer Reseat loose Loose or components and damaged boards and parts replace damaged items Close computer and retest Replace the following items if applicable Power on Check computer operation after each replacement 1 Internal DC DC converter 2 Internal AC adapter 3 Processor board 4 System board Replace these items as a set to prevent shorting out among components Maintenance and Service Guide 2 15 Troubleshooting Flowchart 2 6 No Video Part 1 No video Docking station Go to To change from internal to Flowchart 2 7 external display use the hotkey No Video Part 2 combination Stand alone or docking station Stand alone Internal or external display Adjust brightness Video OK Internal External f Press lid Fonran switch to ensure operation Video
47. clip on the processor bracket Figure 5 24 3 Swing the processor release bar up and back until it rests in an upright position 4 Lift the processor straight up and remove it from the processor socket Q When installing the processor make sure the gold triangle O is in the right rear corner Figure 5 24 Removing the Processor Reverse the preceding procedures to install the processor 5 30 Maintenance and Service Guide Removal and Replacement Procedures 5 13 Display Displays Spare Part Number Information For use only with Evo Notebook N1005 models 15 0 inch TFT SXGA 291643 001 15 0 inch TFT XGA 291642 001 14 1 inch TFT XGA 291641 001 For use only with Presario 900 models 15 0 inch TFT SXGA 286754 001 15 0 inch TFT XGA 285521 001 14 1 inch TFT XGA 285520 001 Display Inverter Board Kit not illustrated 293348 001 1 Prepare the computer for disassembly Section 5 3 2 Remove the LED cover Section 5 9 3 Remove the keyboard Section 5 10 Maintenance and Service Guide 5 31 Removal and Replacement Procedures 4 Remove the TM2 5 x 5 0 screw that secures the display inverter cable ground loop to the heat spreader Figure 5 25 5 Disconnect the display inverter cable from the system board 6 Remove the TM2 5 x 5 0 screw that secures the display video cable ground loop to the heat spreader 7 Disconnect the display video cable from the system boa
48. ction Network Replace jack or or modem jack J have jack active activated ini Connect ee to nondigital line NIC modem Reload configured drivers and in 0S reconfigure Disconnect all Replace power from NIC modem the notebook and open if applicable Reseat NIC modem if applicable Replace system board 2 30 Maintenance and Service Guide 3 Illustrated Parts Catalog This chapter provides an illustrated parts breakdown and a reference for spare part numbers and option part numbers 3 1 Serial Number Location When ordering parts or requesting information provide the computer serial number and model number located on the bottom of the computer Figure 3 1 AJ MU 3m i Figure 3 1 Serial Number Location Maintenance and Service Guide 3 1 Illustrated Parts Catalog 3 2 Computer System Major Components Figure 3 2 Computer System Major Components 3 2 Maintenance and Service Guide Illustrated Parts Catalog Table 3 1 Spare Parts Computer System Major Components Spare Part Item Description Number 1 Displays For use only with Evo Notebook N1005 models 15 0 inch TFT SXGA 291643 001 15 0 inch TFT XGA 291642 001 14 1 inch TFT XGA 291641 001 For use only with Presario 900 models 15 0 inch TFT SXGA 286754 001 15 0 inch TFT XGA 285521 001 14 1 inch TFT XGA 285520 001 Display Inverter Board Kit not il
49. d Replacement Procedures 3 Remove the two TM2 5 x 8 0 screws that secure the top cover to the base enclosure Figure 5 38 Figure 5 38 Removing the Top Cover Screws 4 Turn the base enclosure top side up with the front facing forward Maintenance and Service Guide 5 49 Removal and Replacement Procedures 5 Remove the three TM2 5 x 5 0 screws that secure the top cover to the base enclosure Figure 5 39 6 Remove the top cover from the base enclosure Figure 5 39 Removing the Top Cover 5 50 Maintenance and Service Guide Removal and Replacement Procedures zB After the top cover is removed the system board to TouchButton board cable can be removed The system board to TouchButton board cable is included in the Miscellaneous Cable Kit spare part number 285540 001 7 Release the ZIF connector to which the system board to TouchButton board cable is attached and disconnect the cable from the system board Figure 5 40 Figure 5 40 Removing the System Board to TouchButton Board Cable Reverse the preceding procedures to install the top cover Maintenance and Service Guide 5 51 Removal and Replacement Procedures 5 21 Fan Fan Spare Part Number Information Fan 285543 001 1 Prepare the computer for disassembly Section 5 3 and remove the following components a LED cover Section 5 9 b Keyboard Section 5 10 c Heat spreader Section 5 11 d Display Section
50. e 12 seconds typical Stop time 3 seconds 6 8 Maintenance and Service Guide Specifications Table 6 7 DVD RW Drive Applicable disk DVD 5 DVD 9 DVD 10 CD ROM Mode 1 and 2 CD Digital Audio CD XA ready Mode 2 Form 1 and 2 CD I ready Mode 2 Form 1 and 2 CD R read only CD Plus Photo CD single multisession CD Bridge Center hole diameter 1 5 cm 59 in Disk diameter 12 cm 8 cm Disk thickness 1 2 mm 047 in Track pitch 1 60 um Access time Random 120 ms Full stroke 175 ms Audio output level Line out 0 7 to 0 9 Vrms Cache buffer 2 MB Data transfer rate CD R 8X CD RW 8X CD ROM 24X DVD 8X Normal PIO Mode 4 single burst 1200 KB s 150 KB s at 1X CD rate 1200 KB s 150 KB s at 1X CD rate 3600 KB s 150 KB s at 1X CD rate 10 800 KB s 1352 KB s at 1X DVD rate 16 6 MB s Startup time Single 7 seconds typical Multi session 30 seconds typical Stop time 3 seconds Maintenance and Service Guide 6 9 Specifications Table 6 8 CD ROM Drive Applicable disk CD ROM Mode 1 2 and 3 CD XA ready Mode 2 Form 1 and 2 CD I ready Mode 2 Form 1 and 2 CD R read only CD Plus Photo CD single multisession CD Extra Video CD CD WO fixed packets only CD Bridge Center hole diameter 1 5 cm 59 in Disk diameter 12 cm 8 cm Disk thickness 1 2 mm 047 in Track pitch 1 6 um Access t
51. e Product Description Item Table 1 8 Bottom Components Continued Component RJ 11 modem jack Function Connects the modem cable to an internal modem A modem cable is included with internal modem models RJ 45 network jack Connects the network cable A network cable is not included with the computer Connector cover Protects the parallel external monitor external keyboard mouse and USB connectors Certificate of Authenticity label Contains the Product Key which may need to be entered before using some Windows operating systems Memory expansion compartment Covers the memory expansion compartment that contains two memory expansion slots for memory expansion boards Battery pack release switch Releases the battery pack from the battery compartment 10 Battery bay Accepts an 8 cell Li ion battery pack 11 Serial number Identifies the computer needed when you call Compaq customer support Maintenance and Service Guide 1 21 Product Description 1 6 Design Overview This section presents a design overview of key parts and features of the computer Refer to Chapter 3 Illustrated Parts Catalog to identify replacement parts and Chapter 5 Removal and Replacement Procedures for disassembly steps The system board provides the following device connections B Memory expansion board Hard drive Display Keyboard TouchPad or pointing
52. e base enclosure Figure 5 42 3 Remove the two TM2 5 x 5 0 screws that secure the optical drive rear alignment rail to the base enclosure 4 Remove the rear alignment rail from the base enclosure 5 Remove the rear alignment rail O from the base enclosure 9 Oo Figure 5 42 Removing the Optical Drive Alignment Rails zB The optical drive alignment rails are included in the Miscellaneous Plastics Hardware Kit spare part number 285541 001 Maintenance and Service Guide 5 55 Removal and Replacement Procedures 6 Remove the following screws Q TM2 5 x 5 0 screw next to the PC Card assembly Figure 5 43 Q TMO2 5 x 5 0 screw next to the RJ 11 and RJ 45 connectors Q TM2 5 x 5 0 screw next to the audio connectors tte d Figure 5 43 Removing the System Board Screws 5 56 Maintenance and Service Guide Removal and Replacement Procedures 7 Lift the front edge of the system board until it rests at an angle Figure 5 44 8 Slide the system board forward and remove it from the base enclosure Figure 5 44 Removing the System Board Reverse the preceding procedures to install the system board Maintenance and Service Guide 5 57 Removal and Replacement Procedures 5 23 Modem Cable The modem cable is included in the Miscellaneous Cable Kit spare part number 285540 001 1 Prepare the computer for disassembly Section 5 3 and remove the following compo
53. e terias 5 44 5 19 Speaker Assembly 2 000005 5 46 5 20 TOP COVER ect ae eee oui Sent eee eene 5 48 S EFi e sacs sonnets ECCE 5 52 5 22 System Boat beds ee b been 5 54 5 23 Modem Cable 0 0 02 cee ee eee 5 58 Specifications Connector Pin Assignments Power Cord Set Requirements 3 Conductor Power Cord Set 000 B 1 General Requirements esee B 1 Country Specific Requirements B 2 C Screw Listing Index Maintenance and Service Guide 1 Product Description The Compaq Evo Notebook N1005 and Presario 900 Series of Personal Computers offer advanced modularity AMD Athlon and Duron processors industry leading Accelerated Graphics Port AGP implementation and extensive multimedia support Figure 1 1 Compaq Evo Notebook N1005 and Presario 900 Series Maintenance and Service Guide 1 1 Product Description 1 1 Models Computer models are shown in Tables 1 1 through 1 3 Table 1 1 Compaq Evo Notebook N1005 and Presario 900 Model Naming Conventions P900 XXXXXX XXX 1 10 Key Description Options 1 Brand Series E Evo 1005 1005 Series designator P Presario 900 900 Series 2 Processor type A AMD Athlon XP D AMD Duron 3 Processor speed 153 1 53 GHz 130 1 30 GHz 147 1 47 GHz 120 1 20 GHz 140 1 40 GHz 4 Display type X XGA 5 15 x inch size resolution 1024 x 768 4 14 x inch 5 H
54. ector projector 8 External Connects an optional full sized keyboard or keyboard mouse mouse An optional splitter adapter allows connector both an external keyboard and mouse to be used at the same time 9 Parallel connector Connects a parallel device 10 Vents Allow airflow to cool internal components CAUTION To prevent damage the computer shuts down if an overheating condition occurs Do not block the cooling vent Avoid placing the computer on a blanket rug or other flexible surface that may cover the vent area 11 RJ 45 network jack Connects the network cable A network cable is not included with the computer 12 RJ 11 modem jack Connects the modem cable to an internal modem A modem cable is included with internal modem models 13 Security cable slot Attaches an optional security cable to the computer 14 PC Card eject button Ejects a PC Card from the PC Card slot 15 PC Card slot Supports a 32 bit CardBus or 16 bit PC Card 16 Diskette drive Accepts diskettes Maintenance and Service Guide 1 15 Product Description The computer keyboard components are shown in Figure 1 4 and described in Table 1 6 12 2 151 2 021 1 11 Hj v m ET l i Figure 1 4 Keyboard Components Table 1 6 Keyboard Components Item Component Function 1 F1 through F12 Perform preset functions function keys 2 Fn key Used with hotkeys to perform preset hotkey functions 1 16 Maintenance and Service Guide
55. en the F1 and F2 keys and lift up Figure 5 17 8 Press down and hold the Pause and Scroll keys 9 Insert a pointed tool into the notch in the LED cover between the Pause and Scroll keys and lift up 10 Remove the LED cover 9 Figure 5 17 Removing the LED Cover Reverse the preceding procedures to install the LED cover 5 20 Maintenance and Service Guide Removal and Replacement Procedures 5 10 Keyboard Keyboards Spare Part Number Information For use only with TouchPad notebook models Arabic 285530 171 Korean 285530 AD1 Belgian 285530 181 Latin American Spanish 285530 161 Brazilian 285530 201 Norwegian 285530 091 Chinese 285530 AA1 Portuguese 285530 131 Czech 285530 221 Russian 285530 251 Danish 285530 081 Slovakian 285530 231 French 285530 051 Spanish 285530 071 French Canadian 285530 121 Swedish 285530 101 German 285530 041 Swiss 285530 111 Hebrew 285530 BB1 Taiwanese 285530 AB1 Hungarian 285530 211 Turkish 285530 141 International 285530 002 U K English 285530 031 Italian 285530 061 U S English 285530 001 Japanese 285530 291 1 Prepare the computer for disassembly Section 5 3 2 Remove the LED cover Section 5 9 Maintenance and Service Guide 5 21 Removal and Replacement Procedures 3 Lift the back edge of the keyboard and swing it forward until it rests on the palm rest Figure 5 18 Figure 5 18 Releasing the Keyboard 5 22 Maintenance and Service Guide Removal
56. erein should be construed as constituting an additional warranty Maintenance and Service Guide First Edition July 2002 Document Part Number 272638 001 Contents 1 Product Description TA Models 25 that bee hs eee eae 1 2 P2 Features 2chisct gate yeaa tae Yee nICO eI DIEN 1 8 1 3 Clearing a Password 2 0 000005 1 10 1 4 Power Management 000 1 11 1 5 Computer External Components 1 12 1 6 Design Overview 0 0 0c eee eee eee 1 22 2 Troubleshooting 2 1 Computer Setup and Diagnostics Utilities 2 1 Selecting Computer Setup or Compaq Diagnostics 2 1 Selecting from the File Menu 2 3 Selecting from the Security Menu 2 4 Selecting from the Advanced Menu 2 5 2 2 Using Compaq Diagnostics 0 2 7 Obtaining Saving or Printing Configuration Information 2 7 Obtaining Saving or Printing Diagnostic Test Information 0 00 esee 2 8 2 3 Troubleshooting Flowcharts 2 10 Maintenance and Service Guide iii Contents 3 Illustrated Parts Catalog 3 1 Serial Number Location 00 3 1 3 2 Computer System Major Components 3 2 3 3 Miscellaneous Plastics Hardware Kit 3 10 3 4 Miscellaneous Cable Kit 3 12 3 5 Mass Storage Devices 0000 5 3 13 3 6 Miscellaneous llle
57. ew identification information about the computer a docking base and any battery packs in the system W View specification information about the processor memory and cache size and system ROM Save to Floppy Save system configuration settings to a diskette Restore from Floppy Restore system configuration settings from a diskette Restore Defaults Replace configuration settings in Computer Setup with factory default settings Identification information is retained Ignore Changes and Exit Cancel changes entered during the current session then exit and restart the computer Save Changes and Exit Save changes entered during the current session then exit and restart the computer Maintenance and Service Guide 2 3 Troubleshooting Selecting from the Security Menu Select Table 2 2 Security Menu To Do This Setup Password Enter change or delete a setup password The setup password is called an administrator password in Compaq Computer Security a program accessed from the Windows Control Panel Power on Password Enter change or delete a power on password DriveLock Passwords Enable disable DriveLock change a DriveLock User or Master password Drive Lock Settings are accessible only when you enter Computer Setup by turning on not restarting the computer Password Options Password options can be selected only when a power on password has bee
58. exible cord must be Type VCT or VCTF 3 conductor 1 00 mm conductor size The wall plug must be a two pole grounding type with a Japanese Industrial Standard C8303 7 A 125 V configuration Maintenance and Service Guide B 3 C Screw Listing This appendix provides specification and reference information for the screws used in the computer All screws listed in this appendix are available in the Miscellaneous Screw Kit spare part number 285542 001 Maintenance and Service Guide C 1 Screw Listing Table C 1 Torx T8 Metric 2 5 x 5 0 Screw Qu Head Color Qty Length Thread Width Silver 30 5 0mm 2 5mm 5 0mm Where used Two screws that secure the optical drive to the computer documented in Section 5 3 Figure C 1 TM2 5 x 5 0 Screw Locations C 2 Maintenance and Service Guide Screw Listing Table C 1 Torx T8 Metric 2 5 x 5 0 Screw continued Qu Head Color Qty Length Thread Width Silver 30 5 0mm 2 5mm 5 0mm Where used Two screws that secure the connector cover to the base enclosure documented in Section 5 8 Figure C 2 TM2 5 x 5 0 Screw Locations Maintenance and Service Guide C 3 Screw Listing Table C 1 Torx T8 Metric 2 5 x 5 0 Screw continued Qu Head Color Qty Length Thread Width Silver 30 5 0mm 2 5mm 5 0mm Where used One screw that secures the heat spreader to the base enclosure documented in Section 5 11 One screw that secures the display video
59. g Device Clear CMOS m i Refer to ene Section 1 3 Flowchart 2 17 correct Clearing a Nonfunctioning Password for Device instructions Correct boot order using the setup utility 2 24 Maintenance and Service Guide Troubleshooting Flowchart 2 15 No Audio Part 1 Turn up audio No audio internally or externally otebook in Internal Go to docking station Undock audio Flowchart 2 16 if applicable No Audio Part 2 Replace the following docking station components one at a time as applicable Go to Flowchart 2 16 Check after each change No Audio Part 2 4 1 Reseat docking station audio cable 2 Replace audio cable 3 Replace speaker 4 Replace docking station audio board 5 Replace backplane board 6 Replace 1 0 board Go to Flowchart 2 17 Nonfunctioning Device Maintenance and Service Guide 2 25 Troubleshooting Flowchart 2 16 No Audio Part 2 Continued from Flowchart 2 15 No Audio Part 1 Audio driver in OS configured Reload audio drivers Correct Load drivers a E oum ication application in OS Connect to external speaker Replace audio board and speaker connections in notebook if applicable 1 Replace internal speakers 2 Replace audio board if applicable 3 Replace system board 2 26 Maintenance and Service Guide Troubleshooting Flowchart 2 17 Nonfunctioning Device Nonfunctioning
60. gly against the skin at all times On grounded mats with banana plug connectors connect a wrist strap with alligator clips When standing use foot straps and a grounded floor mat Foot straps heel toe or boot straps can be used at standing workstations and are compatible with most types of shoes or boots On conductive floors or dissipative floor mats use foot straps on both feet with a minimum of one megohm resistance between the operator and ground To be effective the conductive strips must be worn in contact with the skin Other grounding equipment recommended for use in preventing electrostatic damage includes Antistatic tape Antistatic smocks aprons and sleeve protectors Conductive bins and other assembly or soldering aids Nonconductive foam Conductive tabletop workstations with ground cords of one megohm resistance Static dissipative tables or floor mats with hard ties to the ground Field service kits Static awareness labels Material handling packages 4 6 Maintenance and Service Guide Removal and Replacement Preliminaries B Nonconductive plastic bags tubes or boxes B Metal tote boxes B Electrostatic voltage levels and protective materials Table 4 1 shows how humidity affects the electrostatic voltage levels generated by different activities Table 4 1 Typical Electrostatic Voltage Levels Relative Humidity Event 10 40 55 Walking across carpet 35 000 V 15 0
61. he mechanical configuration of an EN 60 320 IEC 320 Standard Sheet C13 connector for mating with the appliance inlet on the back of the computer Maintenance and Service Guide B 1 Power Cord Set Requirements Country Specific Requirements 3 Conductor Power Cord Set Requirements Country Accredited Agency Applicable Note Number Australia EANSW 1 Austria OVE 1 Belgium CEBC 1 Canada CSA 2 Denmark DEMKO 1 Finland FIMKO 1 France UTE 1 Germany VDE 1 Italy IMQ 1 Japan METI 3 The Netherlands KEMA 1 Norway NEMKO 1 Sweden SEMKO 1 Switzerland SEV 1 B 2 Maintenance and Service Guide Power Cord Set Requirements 3 Conductor Power Cord Set Requirements Continued Country Accredited Agency Applicable Note Number United Kingdom BS es 414 United States UL 2 Notes 1 The flexible cord must be lt HAR gt Type HO5VV F 3 conductor 1 0 mm conductor size The power cord set fittings appliance coupler and wall plug must bear the certification mark of the agency responsible for evaluation in the country where they will be used 2 The flexible cord must be Type SPT 3 or equivalent No 18 AWG 3 conductor The wall plug must be a two pole grounding type with a NEMA 5 15P 15 A 125 V or NEMA 6 15P 15 A 250 V configuration 3 The appliance coupler flexible cord and wall plug must bear a T mark and registration number in accordance with the Japanese Dentori Law The fl
62. ime Random 150 ms Full stroke 300 ms Cache buffer 128 KB Data transfer rate Sustained 16X Variable Normal PIO Mode 4 single burst 150 KB s at 1X 1500 to 3600 KB s 10X to 24X 16 66 KB s Startup time 8 seconds Stop time 4 seconds 6 10 Maintenance and Service Guide Specifications Table 6 9 CD RW Drive Center hole diameter 1 5 cm 59 in Disk diameter 12 cm 8 cm Disk thickness 1 2 mm 047 in Track pitch 74 um Access time Random 150 ms Full stroke 225 ms Audio output level Line out 0 7 Vrms Cache buffer 128 KB Data transfer rate Sustained 16X 150 KB s Sustained 4X CD RW 5 520 KB s Normal PIO Mode 4 single burst 16 6 MB s Startup time 15 seconds Stop time 6 seconds Maintenance and Service Guide 6 11 Specifications Table 6 10 External AC Adapter Weight 85 Ib 39 kg Power supply Operating watts 90W Operating voltage 110 to 240 VAC RMS Operating current 1 5 A RMS Operating frequency range 50 to 60 Hz AC Table 6 11 8 cell Li ion Battery Pack Dimensions Length 12 57 cm 4 95 in Width 8 79 cm 3 46 in Depth 2 03 cm 0 80 in Weight 44 kg 0 96 Ib Energy Voltage 14 8 V Amp hour capacity Watt hour capacity minimum 3 7 Ah typical 3 9 Ah minimum 53 2 Ah typical 56 1 Ah Temperature Operating Nonoperating 0 to 42 C 0 to 60 C 32 to 108 F 32 to 140 F 6 12 Mainten
63. isting Table C 1 Torx T8 Metric 2 5 x 5 0 Screw continued Qu Head Color Qty Length Thread Width Silver 30 5 0mm 2 5mm 5 0mm Where used Three screws that secure the top cover to the base enclosure documented in Section 5 20 Figure C 7 TM2 5 x 5 0 Screw Locations C 8 Maintenance and Service Guide Screw Listing Table C 1 Torx T8 Metric 2 5 x 5 0 Screw continued Head n Color Qty Length Thread Width Silver 30 5 0mm 2 5mm 5 0mm Where used Two screws that secure the optical drive front alignment rail to the base enclosure documented in Section 5 22 Two screws that secure the optical drive rear alignment rail to the base enclosure documented in Section 5 22 Three screws that secure the system board to the base enclosure documented in Section 5 22 e BS i 9 MEL uS uu anm am am mm 1 Figure C 8 TM2 5 x 5 0 Screw Locations Maintenance and Service Guide C 9 Screw Listing Table C 2 Torx T8 Metric 2 5 x 8 0 Screw Head 6 Color Qty Length Thread Width Silver 11 8 0mm 25mm 4 0mm Where used One screw that secures the hard drive to the base enclosure documented in Section 5 3 Two screws that secure the LED cover to the base enclosure documented in Section 5 9 Five screws that secure the palm rest to the base enclosure documented in Section 5 14 Two screws that secure the top cover to the base enclosure documen
64. lay inverter board spare part number 3 3 5 31 display lid switch 1 19 display release assembly illustrated 3 10 removal 5 43 display release latch 1 13 DMA specifications 6 13 docking station troubleshooting 2 18 drive indicator light 1 19 Maintenance and Service Guide Index DVD ROM drive OS loading problems 2 24 spare part number 3 9 3 13 5 7 specifications 6 8 6 9 E Easy Access Buttons 1 18 EasyScroll 1 19 electrostatic discharge 4 4 4 7 embedded numeric keypad 1 17 external monitor connector location 1 15 pin assignments A 5 F fan location 1 15 removal 5 52 spare part number 3 7 5 52 features 1 8 feet illustrated 3 10 locations 5 12 Fn key 1 16 front components 1 12 function keys 1 16 G grounding equipment and methods 4 6 H hard drive OS loading problems 2 20 removal 5 9 spare part numbers 3 13 5 9 specifications 6 5 hard drive bay 1 20 hard drive bracket illustrated 3 10 removal 5 11 hard drive retention screw 1 20 headphone jack location 1 14 pin assignments A 6 heat spreader removal 5 24 spare part numbers 3 7 5 24 l T O address specifications 6 15 illustrated parts catalog 3 1 interrupt specifications 6 14 K keyboard illustrated 3 2 removal 5 21 spare part numbers 3 5 5 21 troubleshooting 2 28 keyboard components 1 16 Maintenance and Service Guide Index 3 Index keyboard connector location 1 15 pin assignments
65. low sectors be fixed hard drive recommendations Fix bad Boot from Replace sectors hard drive hard drive 2 22 Maintenance and Service Guide Troubleshooting Flowchart 2 13 No OS Loading from Diskette Drive Y OS not loading from diskette drive 08 loading Reseat diskette drive Install bootable diskette and Bootable diskette in drive Nonsystem disk message reboot computer Boot i n dar Check diskette owchart 2 1 or system files ed Nonfunctioning Try different Device diskette 1 Replace diskette drive Diskette drive enabled A Nonsystem in the setup disk error utility computer 2 Replace system board ee Y efer to Diskette Section 1 3 0S orive boot Clearing a loading order Password for instructions Go to Change boot Flowchart 2 17 priority using the setup utility Nonfunctioning Device Maintenance and Service Guide 2 23 Troubleshooting Flowchart 2 14 No OS Loading from CD or DVD ROM Drive No OS loading from Disc Bootable bootable disc CD or in drive a n and reboot DVD ROM Drive rives computer Y N Install Install Try another bootable disc bootable disc Boots from CD or DVD Done Boots from CD or DVD Reseat drive i Go to fame har Flowchart 2 17 device Nonfunctionin
66. lustrated 293348 001 Miscellaneous Plastics Hardware Kit includes 285541 001 2a Left hinge cover 2b Right hinge cover 2c Display release assembly 2d TouchPad bracket 2e Charger board shield 2f Optical drive rear alignment rail 2g Optical drive front alignment rail 2h PC Card space saver 2i Connector cover 2j Hard drive bracket 2k Mini PCI compartment cover 2l Memory expansion compartment cover 2m Battery bezel Includes two of each part one with carbon finish for use with Evo Notebook N1005 models and one with silver finish for use with Presario 900 models Not illustrated Computer feet 3 LED cover 285536 001 Maintenance and Service Guide 3 3 Illustrated Parts Catalog Figure 3 2 Computer System Major Components 3 4 Maintenance and Service Guide Illustrated Parts Catalog Table 3 1 Spare Parts Computer System Major Components Continued Spare Part Item Description Number 4 Keyboards Arabic 285530 171 Korean 285530 AD1 Belgian 285530 181 Latin American 285530 161 Brazilian 285530 201 Spanish Chinese 285530 AA1 Norwegian 285530 091 Czech 285530 221 Portuguese 285530 131 Danish 285530 081 Russian 285530 251 French 285530 051 Slovakian 285530 231 French 285530 121 Spanish 285530 071 Canadian Swedish 285530 101 German 285530 041 Swiss 285530 111 Hebrew 285530 BB1 Taiwanese 285530 AB1 Hungarian 285530 211 Thai 285530 281 International 285530 002 Turkish 285530 141 Italian 285530 0
67. n set Enable disable W QuickLock W QuickLock on Standby W QuickBlank To enable QuickLock on Standby or QuickBlank you must first enable QuickLock Device Security Enable disable m Ports or diskette drives m Diskette write W CD ROM or diskette startup Q Settings for a DVD ROM can be entered in the CD ROM field System IDs Enter identification numbers for the computer a docking base and all battery packs in the system Not applicable to SuperDisk LS 120 drives 2 4 Maintenance and Service Guide Troubleshooting Selecting from the Advanced Menu Table 2 3 Advanced Menu Select To Do This Language or press F2 Change the Computer Setup language Boot Options Enable disable W QuickBoot which starts the computer more quickly by eliminating some startup tests If you suspect a memory failure and want to test memory automatically during startup disable QuickBoot W MultiBoot which sets a startup sequence that can include most bootable devices and media in the system Device Options W Enable disable the embedded numeric keypad at startup W Enable disable multiple standard pointing devices at startup To set the computer to support only a single usually nonstandard pointing device at startup select Disable W Enable disable USB legacy support for a USB keyboard When USB legacy support is enabled the keyboard works even when a Windows operating system
68. nents a LED cover Section 5 9 b Keyboard Section 5 10 c Heat spreader Section 5 11 d Display Section 5 13 e Palm rest Section 5 14 f Top cover Section 5 20 g Fan Section 5 21 h System board Section 5 22 5 58 Maintenance and Service Guide Removal and Replacement Procedures 2 Turn the system board bottom side up with the rear panel facing forward 3 Remove the PM2 0 x 4 5 screw that secures the modem ground cable to the system board Figure 5 45 4 Disconnect the modem cable from the system board 5 Remove the cable from the clips on the system board Ae B S E Figure 5 45 Removing the Modem Cable Reverse the preceding procedures to install the modem cable Maintenance and Service Guide 5 59 6 Specifications This chapter provides physical and performance specifications Table 6 1 Notebook Dimensions Height 3 94 cm 1 55 in Width 32 74 cm 12 89 in Depth 26 75 cm 10 53 in Weight varies by notebook configuration with 15 1 inch display 3 22 kg 7 09 Ib with 14 1 inch display 3 09 kg 6 82 Ib Stand alone power requirements Nominal operating 14 4 V 8 cell voltage Average operating 29 7 W desktop power Peak operating power 80 W on AC 55 W on DC Power in Suspend lt 1000 mW mode Power in Hibernation lt 100 mW mode Temperature Operating 10 to 35 C 50 to 95 F Nonoperating 10 to 60 C 14 to 140 F Maintenance and Se
69. nment rail illustrated 3 10 removal 5 55 P packing precautions 4 4 palm rest removal 5 36 spare part numbers 3 5 5 36 parallel connector location 1 15 pin assignments A 4 parts catalog 3 1 password clearing 1 10 PC Card eject button 1 15 PC Card slot 1 15 PC Card slot space saver 3 10 plastic parts 4 2 pointing device troubleshooting 2 29 power button 1 19 power cord spare part numbers 3 14 power jack 1 14 power light 1 18 power management features 1 11 power troubleshooting 2 12 power Standby light 1 12 1 19 processor removal 5 29 spare part numbers 3 7 5 29 R real time clock RTC battery removal 5 17 spare part number 3 9 5 17 rear panel components 1 14 removal and replacement preliminaries 4 1 procedures 5 1 right side components 1 12 RJ 11 jack location 1 15 1 21 pin assignments A 2 RJ 45 jack location 1 15 1 21 pin assignments A 1 RTC battery removal 5 17 spare part number 3 9 5 17 Maintenance and Service Guide Index 5 Index S Screw Kit spare part number 3 14 security cable slot 1 15 serial number 1 21 3 1 5 2 service considerations 4 2 speaker assembly removal 5 46 spare part number 3 7 5 46 speaker jack location 1 14 pin assignments A 6 speakers 1 12 specifications AC adapter 6 12 battery 6 12 CD ROM drive 6 10 CD RW drive 6 11 diskette drive 6 7 display 63 6 4 DMA 6 13 DVD ROM drive 6 8 6 9 hard drive 6 5 I O addresses 6 1
70. o L Figure 5 12 Removing the Mini PCI Communications Slot Cover Q Mini PCI compartment covers are available with carbon finish for Evo Notebook N1005 models and silver finish for Presario 900 models and are included in the Miscellaneous Plastics Hardware Kit spare part number 285541 001 Maintenance and Service Guide 5 15 Removal and Replacement Procedures 7 Disconnect the modem cable from the mini PCI communications board Figure 5 13 8 Spread the retaining tabs on each side of the mini PCI communications board The board releases and rests at an angle 9 Remove the board by pulling it away from the socket at an angle 9 Figure 5 13 Removing a Mini PCI Communications Board Reverse the preceding procedures to install a mini PCI communications board 5 16 Maintenance and Service Guide Removal and Replacement Procedures 5 7 Disk Cell RTC Battery Disk Cell RTC Battery Spare Part Number Information Disk cell RTC battery 279769 001 Prepare the computer for disassembly Section 5 3 2 Remove the mini PCI compartment cover Section 5 6 3 Remove the RTC battery from its socket on the system board Figure 5 14 ae Figure 5 14 Removing the Disk Cell RTC Battery The computer uses a CR1220 lithium disk cell battery When replacing the RTC battery insert the battery with the sign facing up Maintenance and Service Guide 5 17
71. oning Device 2 20 Maintenance and Service Guide Troubleshooting Flowchart 2 11 No OS Loading from Hard Drive Part 2 Continued from Flowchart 2 10 No OS Loading Reseat from Hard Drive Part 1 hard drive CD or 1 Replace hard diskette in drive drive 2 Replace system board Hard drive accessible Done Remove diskette and reboot Run FDISK r Create partition Hard drive then format hard partitioned drive to bootable C prompt Boot from hard drive Go to Boot from Flowchart 2 13 diskette drive No OS Loading from Diskette Drive Hard drive formatted Format hard drive and bring to a bootable CA prompt Hard drive accessible Computer booted Load OS using Restore CD if applicable Go to Flowchart 2 12 No OS Loading Go to Flowchart 2 12 No OS Loading from Hard Drive Part 3 from Hard Drive Part 3 Maintenance and Service Guide 2 21 Troubleshooting Flowchart 2 12 No OS Loading from Hard Drive Part 3 Continued from Flowchart 2 11 No OS Loading from Hard Drive Part 2 System files on hard drive Install OS and reboot Virus OS on hard Clean virus loading from drive hard drive Run SCANDISK and check for bad sectors Replace Diagnostics on diskette hard drive Run diagnostics Can bad Replace and fol
72. ous Plastics Hardware Kit Components 3 10 Maintenance and Service Guide Illustrated Parts Catalog Table 3 2 Miscellaneous Plastics Hardware Kit Components Spare Part Number 285541 001 Item Description Item Description 1 Left hinge cover 8 PC Card space saver 2 Right hinge cover 9 Connector cover 3 Display release assembly 10 Hard drive bracket 4 TouchPad bracket 11 Mini PCI compartment cover 5 Charger board shield 12 Memory expansion compartment cover 6 Optical drive rear 13 q Battery bezel alignment rail 7 Optical drive front 14 Computer feet alignment rail Includes two of each part one with carbon finish for use with Evo Notebook N1005 models and one with silver finish for use with Presario 900 models Maintenance and Service Guide 3 11 Illustrated Parts Catalog 3 4 Miscellaneous Cable Kit a Figure 3 4 Miscellaneous Cable Kit Components Table 3 3 Miscellaneous Cable Kit Components Spare Part Number 285540 001 Item Description 1 Diskette drive cable TouchButton board to TouchPad cable System board to TouchButton board cable A O N Modem cable 3 12 Maintenance and Service Guide Illustrated Parts Catalog 3 5 Mass Storage Devices Figure 3 5 Mass Storage Devices Table 3 4 Mass Storage Devices Spare Part Item Description Number 1 Hard drives 40 GB 273491 001 30 GB 192406 001 20 GB 288291 001 2 Diskette
73. p A system information and customization utility that can be used even when your operating system is not working or will not load This utility includes settings that are not available in Windows Maintenance and Service Guide 2 1 Troubleshooting Compaq Diagnostics A system information and diagnostic utility that is used within your Windows operating system Use this utility whenever possible to Q Display system information 1 Test system components 2 Troubleshoot a device configuration problem in Windows 2000 Windows XP Professional or Windows XP Home Using Computer Setup Information and settings in Computer Setup are accessed from the File Security or Advanced menus l Turn on or restart the computer Press F10 while the F10 ROM Based Setup message is displayed in the lower left corner of the screen Q To change the language press F2 QJ To view navigation information press F1 Q To return to the Computer Setup menu press esc Select the File Security or Advanced menu To close Computer Setup and restart the computer LY Select File gt Save Changes and Exit and press enter or LY Select File gt Ignore Changes and Exit and press enter When you are prompted to confirm your action press F10 2 2 Maintenance and Service Guide Troubleshooting Selecting from the File Menu Select Table 2 1 File Menu To Do This System Information W Vi
74. rd 8 Remove the display video cable from the routing channels in the heat spreader and the top cover o O 4 To o LA i te l j n Figure 5 25 Removing the Display Screws and Disconnecting the Display Cables 5 32 Maintenance and Service Guide Removal and Replacement Procedures CAUTION Make sure the display is supported when removing the following screws The display is secured to the computer only by these screws and will fall if not supported during screw removal 9 Remove the four TM2 5 x 9 0 screws that secure the display to the base enclosure Figure 5 26 10 Remove the display from the base enclosure 6 W E I INT Figure 5 26 Removing the Display Maintenance and Service Guide 5 33 Removal and Replacement Procedures 11 If necessary remove the display hinge covers by pressing up on the bottom of the covers from behind the display assembly Figure 5 27 Note that the hinge covers are not interchangeable Jump t Figure 5 27 Removing the Display Hinge Covers Q The display hinge covers are included in the Miscellaneous Plastics Hardware Kit spare part number 285541 001 5 34 Maintenance and Service Guide Removal and Replacement Procedures When installing the display install the screws in the 1 2 3 4 sequence shown in the Figure 5 28 9 o Figure 5 28 Installing the Display Screws Mainten
75. rvice Guide Specifications Table 6 1 Notebook Continued Relative humidity noncondensing Operating Nonoperating 1096 to 9096 5 to 90 38 7 C 101 6 F maximum wet bulb temperature Altitude unpressurized Operating 0 to 3 048 m 0 to 10 000 ft Nonoperating 0to 9 144 m 0 to 30 000 ft Shock Operating 10 G 11 ms half sine Nonoperating 60 G 11 ms half sine Vibration Operating 0 5 G zero to peak 10 to 500 Hz 0 25 oct min Nonoperating sweep rate 1 0 G zero to peak 10 to 500 Hz 0 5 oct min sweep rate Q Applicable product safety standards specify thermal limits for plastic surfaces The computer operates well within this range of temperatures 6 2 Maintenance and Service Guide Specifications Dimensions Height Width Diagonal Table 6 2 15 0 inch XGA TFT Display 22 86 cm 9 00 in 29 97 cm 11 80 in 38 10 cm 15 00 in Number of colors Up to 16 8 million Contrast ratio 150 1 Brightness 120 nit typical Pixel resolution Pitch 0 297 x 0 297 mm Format 1024 x 768 Configuration RGB stripe Backlight Edge lit Character display 80 x 25 Total power 5 00 W consumption Maintenance and Service Guide 6 3 Specifications Dimensions Height Width Diagonal Table 6 3 14 1 inch XGA TFT Display 28 50 mm 11 22 in 21 49 mm 8 46 in 35 81 mm 14 1 in Number of colors Up to 16 8 million Contrast ratio
76. s and are included in the Miscellaneous Plastics Hardware Kit spare part number 285541 001 1 Prepare the computer for disassembly Section 5 3 2 Remove the palm rest Section 5 14 3 Turn the palm rest bottom side up with the speaker grilles facing forward Maintenance and Service Guide 5 43 Removal and Replacement Procedures 4 Remove the two TM2 5 x 5 0 screws that secure the display release assembly to the palm rest Figure 5 35 5 Remove the assembly from the palm rest Figure 5 35 Removing the Display Release Assembly Reverse the preceding procedures to install the display release assembly 5 18 Charger Board Charger Board Spare Part Number Information Charger board 285525 001 The charger board shield is included in the Miscellaneous Plastics Hardware Kit spare part number 285541 001 Prepare the computer for disassembly Section 5 3 2 Remove the palm rest Section 5 14 5 44 Maintenance and Service Guide Removal and Replacement Procedures 3 Remove the three TM2 5 x 5 0 screws that secure the charger board to the base enclosure Figure 5 36 4 Lift the front edge of the charger board shield until it clears the base enclosure then slide the shield forward to remove it 5 Lift up on the back edge of the charger board to disconnect it from the system board 6 Remove the charger board from the base enclosure Figure 5 36 Removing the Charger Board
77. s time 6 Turn on the computer All passwords and all CMOS settings have been cleared 1 10 Maintenance and Service Guide Product Description 1 4 Power Management The notebook comes with power management features that extend battery operating time and conserve power The notebook supports the following power management features Standby Hibernation Setting customization by the user Hotkeys for setting level of performance Smart battery that provides an accurate battery power gauge Battery calibration Lid switch suspend resume Power Suspend button Advanced Configuration and Power Management ACP compliance Maintenance and Service Guide 1 11 Product Description 1 5 Computer External Components The external components on the front and right side of the computer are shown in Figure 1 2 and described in Table 1 4 Figure 1 2 Front and Right Side Components Table 1 4 Front and Right Side Components Item Component Function 1 Stereo speakers 2 Produce stereo sound 2 Power Standby light On Power is turned on Off Power is turned off Blinking Computer is in Standby mode 1 12 Maintenance and Service Guide Product Description Table 1 4 Front and Right Side Components Continued Item Component Function 3 Display release latch Opens the computer 4 Battery light On A battery pack is charging Blinking A battery pack that is the only available power so
78. spreader to the base enclosure documented in Section 5 11 SS e Figure C 13 TM2 5 x 14 0 Shoulder Screw Locations C 14 Maintenance and Service Guide Screw Listing Table C 6 Torx T8 Metric 2 5 x 9 0 Screw Head Un 9 Color Qty Length Thread Width Silver 4 90mm 2 5mm 5 0mm Where used Four screws that secure the display assembly to the base enclosure documented in Section 5 13 p F Figure C 14 TM2 5 x 9 0 Screw Locations Maintenance and Service Guide C 15 Screw Listing Table C 7 Phillips Metric 2 0 x 4 5 Screw m Head Width 4 5 mm 2 0 mm 4 0 mm Color Qty Length Thread Silver 1 Where used One screw that secures the modem cable to the system board documented in Section 5 23 us m Figure C 15 PM2 0 x 4 5 Screw Locations C 16 Maintenance and Service Guide 1394 jack 1 13 A AC adapter spare part numbers 3 14 specifications 6 12 audio troubleshooting 2 25 B base enclosure spare part number 3 7 battery components bay 1 13 1 21 bezel illustrated 3 10 removal 5 6 light 1 13 1 19 pack removal 5 5 spare part numbers 3 9 5 5 release latch 1 21 5 5 specifications 6 12 battery real time clock RTC removal 5 17 spare part number 3 9 5 17 bottom components 1 20 Index C cables power cords 3 14 B 1 service considerations 4 2 caps lock light 1 19 CD ROM drive OS loading problems 2 24 spare p
79. stem Shut Down command to turn off the computer 5 Digital audio button Launches Windows Media Player to play MP3 music 6 Volume control buttons Adjust the volume of the stereo speakers 7 Caps lock light On Caps lock is on 8 Drive indicator light Turns on when the hard drive CD or DVD ROM drive is accessed 9 Display lid switch Turns off the computer display if the computer is closed while on 10 TouchPad Moves the mouse cursor selects and activates 11 TouchPad buttons Function like the left and right mouse buttons on an external mouse 12 Power Standby light On Power is turned on Off Power is turned off Blinking Computer is in Standby mode 13 EasyScroll Scrolls the screen left right up and down 14 Battery power light On A battery pack is charging Blinking A battery pack that is the only available power source has reached a low battery condition Maintenance and Service Guide 1 19 Product Description The external components on the bottom of the computer are shown in Figure 1 6 and described in Table 1 8 Figure 1 6 Bottom Components Table 1 8 Bottom Components Item Component Function 1 Hard drive retention screw Secures the hard drive to the computer 2 Hard drive bay Supports the primary hard drive The hard drive is secured to the computer by one screw 3 Mini PCI communications Contains the mini PCI modem compartment card 1 20 Maintenance and Service Guid
80. stick Audio AMD Athlon and Duron processors Fan PC Card Modem or modem NIC The computer uses an electrical fan for ventilation The fan is controlled by a temperature sensor and is designed to turn on automatically when high temperature conditions exist These conditions are affected by high external temperatures system power consumption power management battery conservation configurations battery fast charging and software applications Exhaust air is displaced through the ventilation grill located on the left side of the computer CAUTION To properly ventilate the computer allow at least a 3 inch 7 6 cm clearance on the left and right sides of the computer Maintenance and Service Guide 2 Troubleshooting WARNING Only authorized technicians trained by Compaq should repair this equipment All troubleshooting and repair procedures are detailed to allow only subassembly module level repair Because of the complexity of the individual boards and subassemblies no one should attempt to make repairs at the component level or make modifications to any printed wiring board Improper repairs can create a safety hazard Any indication of component replacement or printed wiring board modification may void any warranty or exchange allowances 2 1 Computer Setup and Diagnostics Utilities Selecting Computer Setup or Compaq Diagnostics The computer features two Compaq system management utilities B Computer Setu
81. t Preliminaries 4 2 Service Considerations The following sections include some of the considerations that you should keep in mind during disassembly and assembly procedures Q As you remove each subassembly from the computer place the subassembly and all accompanying screws away from the work area to prevent damage Plastic Parts Using excessive force during disassembly and reassembly can damage plastic parts Use care when handling the plastic parts Apply pressure only at the points designated in the maintenance instructions Cables and Connectors Cables must be handled with extreme care to avoid damage Apply only the tension required to unseat or seat the cables during removal and insertion Handle cables by the connector whenever possible In all cases avoid bending twisting or tearing cables Ensure that cables are routed in such a way that they cannot be caught or snagged by parts being removed or replaced Handle flex cables with extreme care these cables tear easily CAUTION When servicing the computer ensure that cables are placed in their proper locations during the reassembly process Improper cable placement can damage the computer 4 2 Maintenance and Service Guide Removal and Replacement Preliminaries 4 3 Preventing Damage to Removable Drives Removable drives are fragile components that must be handled with care To prevent damage to the computer damage to a removable drive
82. t the right edge of the cover and swing it to the left 6 Remove the cover ro Figure 5 10 Removing the Memory Expansion Compartment Cover Q Memory expansion compartment covers are available with carbon finish for Evo Notebook N1005 models and silver finish for Presario 900 models and are included in the Miscellaneous Plastics Hardware Kit spare part number 285541 001 Maintenance and Service Guide 5 13 Removal and Replacement Procedures 7 Spread the memory expansion slot retaining tabs to release the memory expansion board The board tilts up at a 45 degree angle Figure 5 11 8 Remove the board by pulling it away from the connector at a 45 degree angle Figure 5 11 Removing a Memory Expansion Board Reverse the preceding procedures to install a memory expansion board 5 6 Mini PCI Communications Board Mini PCI Communication Boards Spare Part Number Information U S modem 248776 001 International modem 248777 002 and 285545 001 5 14 Maintenance and Service Guide Removal and Replacement Procedures Prepare the computer for disassembly Section 5 3 2 Turn the computer bottom side up with the rear panel facing forward 3 Remove the PM2 5 x 4 0 screw that secures the mini PCI compartment cover to the base enclosure Figure 5 12 4 Slide the cover to the left 5 Lift the left edge of the cover and swing it to the right 6 Remove the cover T
83. ted in Section 5 20 cc ae 6 9 Figure C 9 TM2 5 x 8 0 Screw Locations C 10 Maintenance and Service Guide Screw Listing Table C 2 Torx T8 Metric 2 5 x 8 0 Screw continued Head m Color Qty Length Thread Width Silver 11 8 0mm 2 5mm 4 0mm Where used One screw that secures the heat spreader to the base enclosure documented in Section 5 11 Figure C 10 TM2 5 x 8 0 Screw Locations Maintenance and Service Guide C 11 Screw Listing Table C 3 Phillips Metric 3 0 x 3 0 Screw 2 Head Color Qty Length Thread Width Silver 4 3 0mm 3 0mm 5 0mm Where used Four screws that secure the hard drive to the hard drive bracket documented in Section 5 3 Figure C 11 PM3 0 x 3 0 Screw Locations C 12 Maintenance and Service Guide Screw Listing Table C 4 Phillips Metric 2 5 x 4 0 Screw a Head Color Qty Length Thread Width Silver 2 40mm 25mm 5 0mm Where used One screw that secures the memory expansion compartment cover to the base enclosure documented in Section 5 5 One screw that secures the mini PCI compartment cover to the base enclosure documented in Section 5 6 Figure C 12 PM2 5 x 4 0 Screw Locations Maintenance and Service Guide C 13 Screw Listing Table C 5 Torx T8 Metric 2 5 x 14 0 Shoulder Screw m Head d Color Qty Length Thread Width Silver 4 140mm 2 0mm 6 0mm Where used Four screws that secure the heat
84. uchPad bracket TouchButton board system board to TouchButton board cable and TouchButton board to TouchPad cable These components are included with the palm rest The system board to TouchButton board cable and TouchButton board to TouchPad cable are also included in the Miscellaneous Cable Kit spare part number 285540 001 1 Prepare the computer for disassembly Section 5 3 2 Remove the palm rest Section 5 14 3 Remove the diskette drive Section 5 15 4 Turn the palm rest bottom side up with the speaker grilles facing away from you Maintenance and Service Guide 5 41 Removal and Replacement Procedures 5 Disconnect both ends of the TouchPad to TouchButton board cable from the low insertion force LIF connectors on the TouchPad and TouchButton board Figure 5 33 6 Remove the TouchPad to TouchButton board cable Figure 5 33 Removing the TouchPad to TouchButton Board Cable 5 42 Maintenance and Service Guide Removal and Replacement Procedures 7 Remove the four TM2 5 x 5 0 screws that secure the TouchPad TouchButton board and TouchPad bracket to the palm rest Figure 5 34 8 Remove the TouchPad bracket 6 TouchButton board 6 and TouchPad from the palm rest Figure 5 34 Removing the TouchPad Components 5 17 Display Release Assembly Q Display release assemblies are available with carbon finish for Evo Notebook N1005 models and silver finish for Presario 900 model
85. um testing on a selected device Torun all tests for your selected device click Check All Torun only the tests you select click Uncheck All then select the checkbox for each test you want to run 2 8 Maintenance and Service Guide Troubleshooting 5 Select a test mode Q Interactive Mode Provides maximum control over the testing process You determine whether the test was passed or failed and you may be prompted to insert or remove devices Q Unattended Mode Does not display prompts If errors are found they are displayed when testing is complete 6 Click Begin Testing 7 Select a tab to view a test report 4 Status tab Summarizes the tests run passed and failed during the current testing session LY Log tab Lists tests run on the system the number of times each test has run the number of errors found on each test and the total run time of each test Q Error tab Lists all errors found in the computer with their error codes 8 Select a tab to save the report d Log tab Select Save LY Error tab Select Save 9 Select a tab to print the report LY Log tab Select File gt Save As then print the file from your folder Maintenance and Service Guide 2 9 Troubleshooting 2 3 Troubleshooting Flowcharts Table 2 4 Troubleshooting Flowcharts Overview Flowchart Description 2 1 Initial Troubleshooting 2
86. urce has reached a low battery condition 5 Battery bay Accepts an 8 cell Li ion battery pack 6 Optical drive bay Accepts a CD ROM CD RW DVD ROM or DVD CD RW combination drive 7 1394 jack Connects IEEE 1394 compliant products such as digital camcorders video editing equipment VCRs cameras and audio players A 1394 firewire cable is required for use with this jack Maintenance and Service Guide 1 13 Product Description The computer rear panel and left side components are shown in Figure 1 3 and described in Table 1 5 Figure 1 3 Rear Panel and Left Side Components Table 1 5 Rear Panel and Left Side Components Item Component Function 1 Stereo speaker Connects stereo speakers headphones headphone jack headset or television audio 2 Mono microphone jack Connects a mono microphone disabling the built in microphone 3 DC power jack Connects any one of the following m AC adapter W Optional automobile power adapter charger W Optional aircraft power adapter 4 USB connectors 2 Connect USB devices 1 14 Maintenance and Service Guide Product Description Table 1 5 Rear Panel and Left Side Components Continued Item Component Function 5 Fan Provides airflow to cool internal components 6 S Video connector Connects a television VCR camcorder or overhead projector 7 External monitor Connects an external monitor or overhead conn

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