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Compaq 1232 Laptop User Manual

1. Batterv Charger Board 9 Remove the Upper CPU Cover Modem 10 Remove the battery charger board Display Panel Assembly Upper CPU Cover 11 Remove the diskette drive Speaker Assembl file Cl SERVICE 20MANUALS COMPAQ 20_ 20che ESARIO 201200 20SERIES 201230 201232 514 html 1 of 2 6 27 2004 2 20 52 AM Compaq com Compaq Presario 1200 Series Maintenance and Service Guide Models 1230 and 1232 Diskette Drive 12 Remove the CD drive Fan Assembly System Board 12 Remove the fan Memory Module 14 Disconnect the speaker assembly cables Next Ste privacy and legal statement file CI SERVICE 20MANUALS COMPAQ 20_ 20che ESARIO 201200 20SERIES 201230 201232 514 html 2 of 2 6 27 2004 2 20 52 AM Compaq com Compaq Presario 1200 Series Maintenance and Service Guide Models 1230 and 1232 COMPAQ Maintenance amp Service Guide Presario 1200 Series Models 1230 and 1232 United States June 27 2004 Home Page Notice Preface Product Description Troubleshooting Illustrated Parts Catalog Removal amp Replacement Procedures Specifications Pin Assignments Battery Pack Operations Removing the Memory Module Electrostatic Re remove Dischar S ischarge memory Service module Considerations complete Cables and a Connectors oe steps Preparing the Computer for 1 Prepare Disassembly the Battery Pack computer_ for_ Eaiineses disassembly
2. Plastics Kit 1d Cable TouchPad SW Board 1 Miscellaneous le Cable Fax Modem Parts Documentation and Software privacy and legal statement file C SERVICE 20MANUALS COMPAQ 20_ 20checked RESARIO 201200 20SERIES 201230 201232 cables html6 27 2004 2 20 30 AM Compaq com Compaq Presario 1200 Series Maintenance and Service Guide Models 1230 and 1232 United States June 27 2004 COMPAQ Maintenance amp Service Guide Presario 1200 Series Models 1230 and 1232 Home Page Notice Preface Product Description Troubleshooting Illustrated Parts Catalog Removal amp Replacement Procedures Specifications Pin Assignments Battery Pack Operations System Unit Boards Display Assembly Mass Storage Devices Miscellaneous Power Cords Description Spare Part Number Power Cord United States French Canada 293831 001 Cable Kit Modem Cables Description Spare Part Number 1 Modem Asia Pacific w adapter 137256 001 Miscellaneous Hardware and Plastics Kit Miscellaneous Parts Documentation and Software file CI SERVICE 20MANUALS COMPAQ 20_ 20che RIO0 201200 20SERIES 201230 201232 newp41 html 1 of 2 6 27 2004 2 20 30 AM Compaq com Compaq Presario 1200 Series Maintenance and Service Guide Models 1230 and 1232 privacy and legal statement file CI SERVICE 20MANUALS COMPAQ 2
3. Cover with Touch Pad 2 Close the Heatspreader computer Keyboard and turn the Processor T computer Hard Drives upside CD Drive down Batt ERE Board 3 Remove arger Toa the screw Modem from the memory file CI SERVICE 20MANUALS COMPAQ 20_ 20che ESARIO 201200 20SERIES 201230 201232 515 html 1 of 2 6 27 2004 2 20 53 AM Compaq com Compaq Presario 1200 Series Maintenance and Service Guide Models 1230 and 1232 Display Panel chats d Assembl sons eee slide the Upper CPU memory Cover module EE door to the Assembly ee Diskette Drive Next Step Fan Assembly System Board privacy and legal statement file CVSERVICE 20MANUALS COMPAQ 20_ 20che ESARIO 201200 20SERIES 201230 201232 515 html 2 of 2 6 27 2004 2 20 53 AM
4. Pin Assignments Battery Pack Operations Mass Storage Devices System Unit Description Boa rds Display Assembly Spare Part Number 1 Hard Drive w Bracket 330933 2 1 GB 001 Miscellaneous Cable Kit Hard Drive Cables w Mounting Miscellaneous Bracket 3 2 Hardware and GB Plastics Kit 330968 001 2 Diskette 330947 Documentation Drive w 001 and Software Cable 1 44 MB 3 5 inch 3 24x MAX 330934 CD Drive 001 privacy and legal statement file CI SERVICE 20MANUALS COMPAQ 20_ 20checke PRESARIO 201200 20SERIES 20 1230 201232 mass htm16 27 2004 2 20 29 AM Compaq com Compaq Presario 1200 Series Maintenance and Service Guide Models 1230 and 1232 United States June 27 2004 Maintenance amp Service Guide Presario 1200 Series Models 1230 and 1232 Home Page Notice Preface Product Description Troubleshooting Illustrated Parts Catalog Removal amp Replacement Procedures Specifications Pin Assignments Battery Pack Operations Miscellaneous Cables Kit System Unit Boards Display Assembly Mass Storage Devices Cables Miscellaneous Cables Kit ba a Spare Part Number 330946 001 lt Description Quantity la Cable Diskette Drive 1 1b Cable Hard Drive 1 1c Cable CD Drive 1 Miscellaneous Hardware and
5. for Windows 98 Power Management for Windows 95 11 Integrated Speakers 12 Touch Pad Button Right file CI SERVICE 20MANUALS COMPAQ 20_ 20chec ARIO 201200 20SERIES 201230 201232 contrs html 1 of 2 6 27 2004 2 20 15 AM Compagq com Compaq Presario 1200 Series Maintenance and Service Guide Models 1230 and 1232 privacy and legal statement file C SERVICE 20MANUALS COMPAQ 20_ 20chec ARIO 201200 20SERIES 201230 201232 contrs html 2 of 2 6 27 2004 2 20 15 AM Compaq com Compaq Presario 1200 Series Maintenance and Service Guide Models 1230 and 1232 United States June 27 2004 COMPAQ Maintenance amp Service Guide Presario 1200 Series Models 1230 and 1232 Home Page Notice Preface Product Description Troubleshooting Illustrated Parts Catalog Removal amp Replacement Procedures Specifications Pin Assignments Battery Pack Operations Left Side Components Models and Features i Controls and Lights Right Side Components Rear Connectors Power Management file CVSERVICE 20MANUALS COMPAQ 20_ 20chec RIO0 201200 20SERIES 201230 201232 leftsid html 1 of 2 6 27 2004 2 20 15 AM Compagq com Compaq Presario 1200 Series Maintenance and Service Guide Models 1230 and 1232 privacy and legal statement file CVSERVICE 20MANUALS COMPAQ 20_ 20chec RIO0 201200 20SERIES 201230 201232 leftsid html
6. 1 of 2 6 27 2004 2 20 32 AM Compaq com Compaq Presario 1200 Series Maintenance and Service Guide Models 1230 and 1232 privacy and legal statement file C SERVICE 20MANUALS COMPAQ 20_ 20che RIO 201200 20SERIES 201230 201232 docume html 2 of 2 6 27 2004 2 20 32 AM Compaq com Compaq Presario 1200 Series Maintenance and Service Guide Models 1230 and 1232 COMPAQ Maintenance amp Service Guide Presario 1200 Series Models 1230 and 1232 United States June 27 2004 Home Page Notice Preface Product Description Troubleshooting Illustrated Parts Catalog Removal amp Replacement Procedures Specifications Pin Assignments Battery Pack Operations Electrostatic Discharge A sudden discharge of static electricity from a finger or other conductor can destroy static sensitive devices or microcircuitry Often the spark is neither felt nor heard but damage occurs An electronic device exposed to electrostatic discharge ESD may not be affected at all and will work perfectly throughout a normal cycle Although it may function normally for a while then degrade in the internal layers reducing its life expectancy Networks built into many integrated circuits provide some protection but in many cases the discharge contains enough power to alter device parameters or melt silicon junctions Generating Static The table shows how different activities generate static electricity and at different electrost
7. 201230 201232 solving html 7 of 8 6 27 2004 2 20 26 AM Compaq com Compaq Presario 1200 Series Maintenance and Service Guide Models 1230 and 1232 Solving Memory Problems Some common causes and solutions for memory problems are listed in the following table Solving Memory Problems Problem Probable Cause Solution s Memory count during Power On Self Test Optional memory expansion card POST is incorrect is installed incorrectly is incompatible with the computer or is defective Out of Memory message is displayed on the screen or insufficient memory error occurs during operation System ran out of memory for the application Too many TSR terminate and stay resident applications are running Solving Minor Problems continued privacy and legal statement Ensure that the optional memory expansion card is installed correctly Check the application documentation for memory requirements Install additional memory Remove from memory any TSR applications that you do not need file CV SERVICE 20MANUALS COMPAQ 20_ 20chec RIO 201200 20SERIES 201230 201232 solving html 8 of 8 6 27 2004 2 20 26 AM Compaq com Compaq Presario 1200 Series Maintenance and Service Guide Models 1230 and 1232 United States June 27 2004 COMPAQ Maintenance amp Service Guide Presario 1200 Series Models 1230 and 1232 Home Page Notice Preface Product Description Tro
8. C privacy and legal statement file CI SERVICE 20MANUALS COMPAQ 20_ 20che SARIO 201200 20SERIES 201230 201232 spec html 7 of 7 6 27 2004 2 20 09 AM Compaq com Compaq Presario 1200 Series Maintenance and Service Guide Models 1230 and 1232 Maintenance amp Service Guide Presario 1200 Series Models 1230 and 1232 Home Page Notice Preface Product Description Troubleshooting Illustrated Parts Catalog Removal amp Replacement Procedures Specifications Pin Assignments Battery Pack Operations Connector Pin Assignments This appendix provides connector pin assignment tables for Compaq Presario 1200 Series Portable Computers For more information on connectors refer to the section on Rear Connectors NOTE The signals in all tables of this appendix are considered active high unless otherwise indicated by an asterisk Parallel Connector Pin Signal Pin Signa j1 Stroo i Acknowledge 2 Data Bit Ot Busy 3 DataBitl i420 Paper Out 4 DataBt2 BB Select 5 DataBit3 fla Auto Linefeed l6 Data Bta gt Error 7 DataBt5 1 initialize Printe 8 Data Bit 6 17 Select n 9s DataBt7 8 250 Signal Ground Active low o Serial Connector file Cl SERVICE 20MANUALS COMPAQ 20_ 20chec RIO 201200 20SERIES 201230 201232 connec1 html 1 of 4 6 27 2004 2 20 13 AM Compaq com Compaq Presario 1200 Series Maintenance and Service Guide Models 1230 and 1232 Co
9. C SER VICE 20MANUALS COMPAQ 20_ 20che ESARIO 201200 20SERIES 201230 201232 511 html 2 of 2 6 27 2004 2 20 48 AM Compaq com Compaq Presario 1200 Series Maintenance and Service Guide Models 1230 and 1232 COMPAQ United States June 27 2004 Maintenance amp Service Guide Presario 1200 Series Models 1230 and 1232 Home Page Notice Preface Product Description Troubleshooting Illustrated Parts Catalog Removal amp Replacement Procedures Specifications Pin Assignments Battery Pack Operations Removing the Diskette Drive To remove the diskette drive complete the following steps 1 Prepare the computer for disassembly Electrostatic Discharge Service Consideration Cables and Connectors 2 Remove the palmrest cover with touch pad 3 Remove the heatspreader 4 Remove the keyboard 5 Remove the hard drive Heatspreader 5 Remove the Keyboard display panel Processor assembly Hard Drives 6 Remove the cD Drive Upper CPU cover file CI SERVICE 20MANUALS COMPAQ 20_ 20che ESARIO 201200 20SERIES 201230 201232 512 html 1 of 2 6 27 2004 2 20 50 AM Compaq com Compaq Presario 1200 Series Maintenance and Service Guide Models 1230 and 1232 Battery 7 Remove the screw from the diskette drive and lift up the diskette drive Next Step Ensure the diskette drive eject lever is Fan Assembly prop
10. Cable Kit Cables Miscellaneous Hardware and Plastics Kit Miscellaneous Parts Documentation and Software This section provides an breakdown and identifies the spare parts ordering number associated with each item s for the Compaq Presario 1200 Series Portable Computers file Cl SERVICE 20MANUALS COMPAQ 20_ 20chec ARIO 201200 20SERIES 201230 201232 illust html 1 of 2 6 27 2004 2 20 06 AM file Cl SERVICE 20MANUALS COMPAQ 20_ 20checked 200k NOTEBOOKS PRESARIO 201200 20SERIES 201230 201232 illust html privacy and legal statement file CI SERVICE 20MANUALS COMPAQ 20_ 20chec ARIO 201200 20SERIES 201230 201232 illust html 2 of 2 6 27 2004 2 20 06 AM Compaq com Compaq Presario 1200 Series Maintenance and Service Guide Models 1230 and 1232 COMPAQ Maintenance amp Service Guide Presario 1200 Series Models 1230 and 1232 United States June 27 2004 Home Page Notice Preface Product Description Troubleshooting Illustrated Parts Catalog Removal amp Replacement Procedures Specifications Pin Assignments Battery Pack Operations Removal and Replacement Procedures This section explains the removal and replacement procedures for the computer Serial Number Location Disassembly Sequence 1 Electrostatic Discharge Service Considerations Cables and Connectors Preparing the Computer for Disassembly Battery Pack Palmrest Cover with
11. ESARIO 201200 20SERIES 201230 201232 connec html6 27 2004 2 20 17 AM Compaq com Compaq Presario 1200 Series Maintenance and Service Guide Models 1230 and 1232 COMPAQ United States June 27 2004 Maintenance amp Service Guide Presario 1200 Series Models 1230 and 1232 Home Page Notice Preface Product Description Troubleshooting Illustrated Parts Catalog Removal amp Replacement Procedures Specifications Pin Assignments Battery Pack Operations Power Management for Windows 98 The following power management features are available for conserving AC power and extending battery operating time e Power Management Settings e Sleep e Hibernation e Battery operating time e Rebooting After a Lockup e Servicing Your Computer Full Off Mode Power Management Settings Depending on your patterns of computer use you can set different levels of power management These different power management levels can be activated based on the amount of time passed since the last system activity System activity examples include keyboard or mouse movement CD or DVD playback while under program control that monitors Sleep and modem use You can select different conditions or power schemes through Power Management The optional settings are Home Office Desk Portable Laptop and Always On From the default settings you can change the following settings e the System goes to Sleep Standby mode e
12. Illustrated Parts Catalog Removal amp Replacement Procedures Specifications Pin Assignments Battery Pack Operations Preliminary Steps Before running POST complete the following preliminary steps 1 If a power on password has been established type the password and press the Enter key If the password is not known clear the password 2 Run Computer Checkup 3 Turn off the computer and its external devices 4 Disconnect any external devices that you do not want to test Do not disconnect the printer if you want to test it or use it to log error messages If the problem only occurs when an external device is connected to the ulke har ei computer the problem may be related to the external device or its cable Verify this by running POST with and without the external device connected 5 Install loopback plugs in the serial and parallel connectors if you would like to test these ports 6 Ensure the hard drive is installed in the computer 7 Ensure that the battery pack is inserted in the computer and the computer is connected to an external AC power source When the preliminary steps are completed you are ready to run POST file Cl SER VICE 20MANUALS COMPAQ 20_ 20chec ARIO 201200 20SERIES 201230 201232 prelim html 1 of 2 6 27 2004 2 20 19 AM Compaq com Compaq Presario 1200 Series Maintenance and Service Guide Models 1230 and 1232 privacy and legal statement file Cl SERVICE 20MANUA
13. The table below shows battery pack charge times by model Battery Charge Time Computer On Line Off Line Model 1 NiMH Battery Pack 4 0 hours premature termination 2 00 hr Model 2 Li ion Battery Pack 4 5 hours premature termination 2 50 hr file CV SERVICE 20MANUALS COMPAQ 20_ 20chec RIO 201200 20SERIES 201230 201232 battery html 2 of 3 6 27 2004 2 20 13 AM file CVSERVICE 20MANUALS COMPAQ 20_ 20checked 20o0k NO BOOKS PRESARIO 201200 20SERIES 201230 201232 battery html Disposal of a Used Battery Pack In the interest of safeguarding our environment Compaq Computer Corporation recommends that nickel metal hydride NiMH and lithium ion Li ion battery packs be recycled Battery packs should be handled in accordance with country state province or local regulations CAUTION Never attempt to open or service a battery pack Opening a battery pack not only damages the pack and makes it unusable but also expose potentially harmful battery components Top of Page privacy and legal statement file CV SERVICE 20MANUALS COMPAQ 20_ 20chec RIO 201200 20SERIES 201230 201232 battery html 3 of 3 6 27 2004 2 20 13 AM Compaq com Compaq Presario 1200 Series Maintenance and Service Guide Models 1230 and 1232 COMPAQ Maintenance amp Service Guide Presario 1200 Series Models 1230 and 1232 United States June 27 2004 Home Page Notice Preface Product Description Troubleshooting
14. Touch Pad Heatspreader Keyboard Report the computer serial number to Compaq when requesting Processor information or ordering spare parts file CI SERVICE 20MANUALS COMPAQ 20_ 20chec RIO 201200 20SERIES 201230 201232 removal html 1 of 2 6 27 2004 2 20 07 AM Compaq com Compaq Presario 1200 Series Maintenance and Service Guide Models 1230 and 1232 Hard Drives CD Drive Battery Charger Board Modem Display Panel Assembly Upper CPU Cover Speaker Assembly Diskette Drive Fan Assembly System Board Memory Module privacy and legal statement file Cl SERVICE 20MANUALS COMPAQ 20_ 20chec RIO 201200 20SERIES 201230 201232 removal html 2 of 2 6 27 2004 2 20 07 AM Compaq com Compaq Presario 1200 Series Maintenance and Service Guide Models 1230 and 1232 COMPAQ United States June 27 2004 Maintenance amp Service Guide Presario 1200 Series Models 1230 and 1232 Home Page Notice Preface Product Description Troubleshooting Illustrated Parts Catalog Removal amp Replacement Procedures Specifications Pin Assignments Battery Pack Operations Specifications This chapter covers the following specifications of Compaq Presario 1200 Series Portable Computers e Computer models e Physical and environmental e System Interrupts e System DMA e System I O Address e System Memory Catalog e Display e Memory expans
15. 1200 Series Maintenance and Service Guide Models 1230 and 1232 Display Panel Assembly Upper CPU Cover Speaker Assembly Diskette Drive Fan Assembly System Board Memory Module privacy and legal statement file CI SERVICE 20MANUALS COMPAQ 20_ 20che RESARIO 201200 20SERIES 201230 201232 53 html 2 of 2 6 27 2004 2 20 41 AM Compaq com Compaq Presario 1200 Series Maintenance and Service Guide Models 1230 and 1232 COMPAQ Maintenance amp Service Guide Presario 1200 Series Models 1230 and 1232 United States June 27 2004 Home Page Notice Preface Product Description Troubleshooting Illustrated Parts Catalog Removal amp Replacement Procedures Specifications Pin Assignments Battery Pack Operations Removing the Processor To remove Electrostatic the CLOSE processor Discharge complete the Service following Consideration steps Cables and Presdic Connectors Tepare the Preparing computer for the disassembly Computer for 2 Remove Disassembly the palmrest Battery Pack o ouch pad Palmrest Cover with oc N Touch Pad the Heatspreader heatspreader Keyboard 4 Remove Hard Drives cD Drive the keyboard 5 Insert a small blade screw driver file Cl SER VICE 20MANUALS COMPAQ 20_ 20che RESARIO 201200 20SERIES 201230 201232 54 html 1 of 2 6 27 2004 2 20 42 AM Compaq com Compaq Presario 1200 Series Maintenan
16. 14 character cell test failed 506 xx Video 80 x 25 mode 8 x 8 character cell test failed 507 xx Video 40 x 25 mode test failed Video 320 x 200 mode color set 0 508 xx test failed 509 30 Video 320 x 200 mode color set 1 test failed 510 xx Video 640 x 200 mode test failed file Cl SER VICE 20MANUALS COMPAQ 20_ 20chec SARIO 201200 20SERIES 201230 201232 error html 4 of 7 6 27 2004 2 20 23 AM 1 Disconnect external monitor and test with internal LCD display 2 Replace the display assembly and retest 3 Replace the system board and retest Compaq com Compaq Presario 1200 Series Maintenance and Service Guide Models 1230 and 1232 SiT Video screen memory page test failed character cell test failed 2408 xx 2409 x 2410 xx Video 640 x 200 mode test failed 9411 xx Video screen memory page test failed 2412 xx Video gray scale test failed Meo white screen test failed paren tia noise pattern test failed poem Ee memory test failed 2419 xx ECG VGC ROM checksum test failed 1 Run the Configuration and Diagnostics Utilities 2 Disconnect external monitor and test parton oe 200 graphics with internal LCD display 3 Replace the display assembly and 2422 xx ECG VGC 640 x 350 16 color set retest test failed 4 Replace the system board and retest 2423 xXxX ECG VGC 640 x 350 64 color set test failed 2424 xx ECG VGC monochrome text mode test failed file Cl SER VICE 20MANUALS COMPAQ
17. 200k NOTEBOOKS PRES ARIO 201200 20SERIES 201230 201232 newp6 html 2 of 2 6 27 2004 2 20 31 AM Compag com Compaq Presario 1200 Series Maintenance and Service Guide Models 1230 and 1232 COMPAQ United States June 27 2004 Maintenance amp Service Guide Presario 1200 Series Models 1230 and 1232 Home Page Notice Preface Product Description Troubleshooting Illustrated Parts Catalog Removal amp Replacement Procedures Specifications Pin Assignments Battery Pack Operations Miscellaneous Parts System Unit Description Spare Part ooo Number en 2 Boards AC Adapter 98239 001 Display Miscellaneous 330959 001 Assembly Screw Kit Not Mass Storage own Devices Logo Kit Not 203727 001 Shown ee eee Return Kit 293799 001 Sane Not Shown Cables Miscellaneous Hardware and Plastics Kit Documentation and Software privacy and legal statement file CV SERVICE 20MANUALS COMPAQ 20_ 20checked SARIO 201200 20SERIES 20 1230 201232 miscella html6 27 2004 2 20 32 AM Compaq com Compaq Presario 1200 Series Maintenance and Service Guide Models 1230 and 1232 United States June 27 2004 Maintenance amp Service Guide Presario 1200 Series Models 1230 and 1232 Home Page Notice Preface Product Description Troubleshooting Illustrated Parts Catalog Removal amp Replacement Procedures Specifications Pin Assignments B
18. 20_ 20chec SARIO 201200 20SERIES 201230 201232 error html 5 of 7 6 27 2004 2 20 23 AM The following steps apply to error codes 2402 xx through 2456 xx 1 Run the Configuration and Diagnostics Utilities 2 Replace the display assembly and retest 3 Replace the system board and retest Compagq com Compaq Presario 1200 Series Maintenance and Service Guide Models 1230 and 1232 2425 xx ECG VGC monochrome graphics mode test failed pasion et x 480 graphics test failure 2432 xx 320 x 200 graphics 256 color mode test failure pase paces VGA Controller test failed 2451 xx 132 column Advanced VGA test failed 2456 xx Advanced VGA 256 Color test failed 2458 xx Advanced VGA BitBLT test The following step applies to error codes 2458 xx through 2480 xx 2468 xx Advanced VGA DAC test Replace the system board and retest pues pean VGA data path test alia pee VGA BitBLT test 480x pons VGA LineDraw test Audio Test Error Codes ani aa System Internal Error Ba the system board and retest TouchPad Pointing Device I nterface Test Error Codes 8601 xx Mouse test failed 1 Replace the TouchPad and retest 2 Replace the system board and retest m nterface test failed CD Drive Test Error Codes 3301 xx CD drive read test failed 1 Replace the CD and retest 2 Verify that the speakers are connected p305 c drive seek test failed 3 Verify that drivers are loaded and properly installed file CI SERVICE 20MANUA
19. Illustrated Parts Catalog Removal amp Replacement Procedures Specifications Pin Assignments Battery Pack Operations Models and Features Compaq Presario 1200 Series Portable Computer Models Model Model hd ahts fee 1232 Display 12 1 HPA 12 1 HPA Processor 233 MGX 233 MGX Hard Drive 3 2 GB or 2 1 GB 2 GB CD Drive 24x MAX 24x MAX Modem M 56 0 Kbps or K 56 0 K 56 0 Kbps with Kbps with ITU V 90 ITU V 90 lt lt lt oaa a TO Modem Lili privacy and legal statement file Cl SER VICE 20MANUALS COMPAQ 20_ 20checke ESARIO 201200 20SERIES 201230 201232 models html6 27 2004 2 20 14 AM Compagq com Compaq Presario 1200 Series Maintenance and Service Guide Models 1230 and 1232 COMPAQ United States June 27 2004 Maintenance amp Service Guide Presario 1200 Series Models 1230 and 1232 Home Page Notice Preface Product Description Troubleshooting Illustrated Parts Catalog Removal amp Replacement Procedures Specifications Pin Assignments Battery Pack Operations Controls and Lights Models and Front of Unit Features 1 Display Left Side Components Internet Button 8 2 Power Right Side On Off Headphone Components ack Left Button Bottom of Unit 3 9 Keyboard Microphone Rear ack Connectors Right Power 4 Touch 10 Volume Management Pad Control Up Button
20. Models 1230 and 1232 5 Press Enter to continue The Diagnostics menu appears 6 Select Computer Checkup from the Diagnostics menu A Test Option menu appears 7 Select View the Device List from the Test Option menu A list of the installed Compaq devices appears 8 If the list of installed devices is correct select OK The Test Option menu appears Tous ta lf the list is incorrect ensure that any new devices are installed properly 9 Select one of the following from the Test Option menu a Quick Check Diagnostics Runs a quick general test on each device with a minimal number of prompts If errors occur they display when the testing is complete You cannot print or save the error messages a Automatic Diagnostics Runs unattended maximum testing of each device with minimal prompts You can choose how many times to run the tests to stop on errors or to print or save a log of errors a Prompted Diagnostics Allows maximum control over testing the devices You can choose attended or unattended testing decide to stop on errors or choose to print or save a log of errors 10 Follow the instructions on the screen as the devices are tested When testing is complete the Test Option menu appears 11 Exit the Test Option menu 12 Exit the Diagnostics menu View System Information INSPECT The View System Information INSPECT utility provides information about the computer and installed or connected devices You can displ
21. Series Maintenance and Service Guide Models 1230 and 1232 This problem indicates that the backlight or its power circuitry has failed Since you cannot observe the POST result on the display panel when the backlight is not functioning connect the unit to an external monitor before powering the unit up If an external monitor is not available verify that POST completes by opening and closing the display listening for the single or double beep and watching for the LEDs turn on at the front of the computer Problem Probable Cause Solution s This display panel has a continuous pattern Improper display cable Reseat the display cable to the across it e g a jailbars pattern has a connections following until the problem is solved single color on it or has garbled graphics across the entire panel This failure is for patterns across the entire panel not just on one section 1 System board 2 Display assembly Defective display cable Replace the display assembly Defective inverter board Replace the display assembly Defective system board Replace the system board 1 Change the background colors Common characteristic of display STN displays Ghost bars extending from graphics on the 2 Adjust the Contrast of the display by using Fn F5 or Fn F6 A single line small group of lines or block Defective display panel Replace the display assembly appears on th
22. States June 27 2004 Home Page Notice Preface Product Description Troubleshooting Illustrated Parts Catalog Removal amp Replacement Procedures Specifications Pin Assignments Battery Pack Operations Diagnostic Error Codes Diagnostic error codes occur if the system recognizes a problem while running the Compaq Diagnostic program These error codes help identify possibly defective subassemblies The following tables list error codes a description of the error condition and the action required to resolve the error condition MPORTANT Retest the system after completing each step If the problem has been resolved do not proceed with the remaining steps For the removal and replacement of a particular subassembly see Removal and Replacement Procedures Select error codes by number or type 101 through 114 Processor Test 200 through 215 Memory Test 300 through 304 Keyboard Test 401 through 403 Parallel Printer Test 600 through 699 Diskette Drive Test 1101 Serial Test 1701 through 1736 Hard Drive Test file Cl SERVICE 20MANUALS COMPAQ 20_ 20chec SARIO 201200 20SERIES 201230 201232 error html 1 of 7 6 27 2004 2 20 23 AM Compagq com Compaq Presario 1200 Series Maintenance and Service Guide Models 1230 and 1232 501 through 516 Video Test 2402 through 2456 2458 through 2480 3206 Audio Test 8601 through 8602 Touch Pad Pointing Device Test 3301 through 6623 CD
23. low icon is blinking Immediately save any open file s Then do any one of the following e Connect the computer to an external power source to charge the battery pack e Turn off the computer or initiate Hibernation until you can find another power source or charge the battery pack Computer battery LED icon front on Volume is turned down too low Adjust the volume the unit blinks to indicate low battery condition but computer does not beep Battery LED icon doesn t light and Battery pack is already charged No action is necessary battery pack won t fast charge Battery pack was exposed to Allow time for the battery pack to temperature extremes return to room temperature Battery pack is at end of its life Replace battery pack You have to set the date and time RTC battery is dead Replace the RTC battery every time you turn on the computer Problem Probable Cause Solution s Battery charge does not last as Battery is being exposed to high Keep the battery pack within the long as expected temperatures or extremely cold recommended operating temperature temperatures range 50 F to 104 F 10 C to 40 C or recommended storage range 4 F to 86 F 20 C to 30 C Recharge the battery pack Battery has partially self discharged Recharge the battery Discharge the battery completely and then recharge it Power management is disabled Set a power management level in Computer Se
24. not formatted The wrong type of diskette is being used Diskette has a bad sector Drive error has occurred Diskette is not formatted Format the diskette At the system prompt enter FORMAT A Use the type of diskette required by the drive Copy files to hard drive or another diskette Reformat bad floppy Run Computer Checkup from the Compaq Diagnostics diskette Format the diskette At the system prompt enter FORMAT A Cannot boot from diskette a Solving Display Problems Bootable diskette is not in drive A Diskette Boot has incorrect setting in Computer Setup Put the bootable diskette in drive A Run Computer Setup and set diskette as first to boot This section lists some common causes and solutions for computer display and external monitor problems You can perform a monitor self test on an external VGA color or monochrome monitor by disconnecting the monitor from the computer To do so complete the following steps 1 Turn off the monitor 2 Turn off the computer 3 Disconnect the monitor signal cable from the computer 4 Turn on the monitor and allow it to warm up for one minute The display should be white A narrow black border may also appear on the left and right sides of the display Either of these displays indicates that the monitor is working properly Solving Display Problems Problem Probable Cause Solution s Screen is dim Con
25. the palmrest Cover with cover with Touch Pad touch pad Heatspreader 3 Remove Keyboard ae Processor heatspreader Hard Drives CD Drive 4 Remove the keyboard Battery Charger Board 5 Remove Display Panel securing Assembly modem and file Cl SERVICE 20MANUALS COMPAQ 20_ 20che RESARIO 201200 20SERIES 201230 201232 58 html 1 of 2 6 27 2004 2 20 45 AM Compaq com Compaq Presario 1200 Series Maintenance and Service Guide Models 1230 and 1232 Upper CPU pull the Cover modem off Cover the Speaker connector on Assembly the system Diskette Drive board Fan Assembly p Fan Assembl Niext Sta System Board Memory Module privacy and legal statement file C SER VICE 20MANUALS COMPAQ 20_ 20che RESARIO 201200 20SERIES 201230 201232 58 html 2 of 2 6 27 2004 2 20 45 AM Compaq com Compaq Presario 1200 Series Maintenance and Service Guide Models 1230 and 1232 COMPAQ United States June 27 2004 Maintenance amp Service Guide Presario 1200 Series Models 1230 and 1232 Home Page Notice Preface Product Description Troubleshooting Illustrated Parts Catalog Removal amp Replacement Procedures Specifications Pin Assignments Battery Pack Operations Removing the Display Panel Assembly Electrostatic Discharge Service Considerations Cables and Connectors Preparing the Computer for Disassembly Battery Pack Palmrest Cover with Touch Pad Heatspreade
26. 004 2 20 18 AM Compaq com Compaq Presario 1200 Series Maintenance and Service Guide Models 1230 and 1232 COMPAQ Maintenance amp Service Guide Presario 1200 Series Models 1230 and 1232 United States June 27 2004 Home Page Notice Preface Product Description Troubleshooting Illustrated Parts Map Removal amp Replacement Procedures Specifications Pin Assignments Battery Pack Operations Power Management for Windows 95 The following power management features are available for conserving AC power and extending battery operating time e Power Management Settings e Sleep e Hibernation e Battery Operating Time Power Management Settings You can select power conservation settings through Power Management located on the System Features menu in Computer Setup Computer Setup can be accessed by pressing F10 when the Compaq logo appears on the screen These settings control the power conservation rate and the timeout values for various system components A timeout is a specified period of system or component inactivity After this period the system or component for example the hard drive is shut down to conserve power until it is accessed again There are four categories of power management settings Maximum Power Saving Maximum Performance Customized and Disabled The default setting for each feature is listed in below table Power Conservation Default Time out Settings Features Maximum Max
27. 00CFFFFh Motherboard resources i ss i i sOSC S 000E0000h 000FFFFFh System board extension for PnP BIOS s s 00100000h O1FFFFFFh System board extension for PnP BIOS ss 40008000h 4000FFFFh Motherboard resources sss i i i i 40010000h 40010FFFh Cyrix Cx5520 PCI to ISA bridge 40018000h 41017FFFh Motherboard resources FDO000000h FDFFFFFFh Graphics Controller sss s SsS FEA00000h FEBFFFFFh Graphics Controller sss sS FEC00000h FECFFFFFh Graphics Controller file CI SERVICE 20MANUALS COMPAQ 20_ 20che SARIO 201200 20SERIES 201230 201232 spec html 4 of 7 6 27 2004 2 20 09 AM Compaq com Compaq Presario 1200 Series Maintenance and Service Guide Models 1230 and 1232 FEDFEQOOh FEDFEFFFh Compaq PCI to USB Open Host Controller FFFCOOOOh FFFFFFFFh Motherboard resources Display Information not available 12 1 Diagonal HPA Display U S Metric Dimensions Information not available Information not available Display Dimensions Width Information Information Height not available not available Depth Weight Information Information not available not available Contrast Ratio Information Information not available not available Brightness Information Information not available not available Total Power Consumption Information Information not available not available Memory Expansion Memory Expansion Sy
28. 0_ 20che RIO0 201200 20SERIES 201230 201232 newp41 html 2 of 2 6 27 2004 2 20 30 AM Compaq com Compaq Presario 1200 Series Maintenance and Service Guide Models 1230 and 1232 COMPAQ United States June 27 2004 Maintenance amp Service Guide Presario 1200 Series Models 1230 and 1232 Home Page Notice Preface Product Description Troubleshooting Illustrated Parts Catalog Removal amp Replacement Procedures Specifications Pin Assignments Battery Pack Operations Miscellaneous Hardware and Plastics Kit System Unit Miscellaneous Hardware and Plastics Kit Boards Spare Part Number 330949 001 Display Assembly Description Quantity 1 Door Battery Pack 1 each a A 2 Cover Memory Module 1 each 3 Door PCMCIA 2 each 4 Hinge Clutch Cover Left 1 each z B 5 Hinge Clutch Cover Right 1 each Miscellaneous i 6 Stand Foot plastic 10 each Parts Documentation 7 Hard Drive Mounting Bracket 1 each and Software Mass Storage Devices Miscellaneous Cable Kit Cables ec a file Cl SERVICE 20MANUALS COMPAQ 20_ 20checked 200k NOTEBOOKS PRES ARIO 201200 20SERIES 201230 201232 newp6 html 1 of 2 6 27 2004 2 20 31 AM Compaq com Compaq Presario 1200 Series Maintenance and Service Guide Models 1230 and 1232 8 CD Drive Mounting Rails 2 each privacy and legal statement file C SERVICE 20MANUALS COMPAQ 20_ 20checked
29. 2 of 2 6 27 2004 2 20 15 AM Compagq com Compaq Presario 1200 Series Maintenance and Service Guide Models 1230 and 1232 COMPAQ United States June 27 2004 Maintenance amp Service Guide Presario 1200 Series Models 1230 and 1232 Home Page Notice Preface Product Description Troubleshooting Illustrated Parts Catalog Removal amp Replacement Procedures Specifications Pin Assignments Battery Pack Operations Right Side Components Models and 1 Battery 3 CD Drive Features Compartment Eject Button 2 CD Drive Controls and Lights Left Side Components Bottom of Unit Rear Connectors Power Management for Windows 98 Power Management for Windows 95 privacy and legal statement file CI SERVICE 20MANUALS COMPAQ 20_ 20checked PRESARIO 201200 20SERIES 201230 201232 right html6 27 2004 2 20 16 AM Compaq com Compaq Presario 1200 Series Maintenance and Service Guide Models 1230 and 1232 United States June 27 2004 COMPAQ Maintenance amp Service Guide Presario 1200 Series Models 1230 and 1232 Home Page Notice Preface Product Description Troubleshooting Illustrated Parts Catalog Removal amp Replacement Procedures Specifications Pin Assignments Battery Pack Operations Bottom of Unit Models and 1 Memory 2 Feet Features Compartment Controls and Lights Left Side Components 1 2 Ri
30. 5 xx Random address test failed Keyboard Test Error Codes 300 xx Failed ID Test 1 Check the keyboard connection If disconnected turn off the computer pona Failed Selftest I nterface Test and connect the keyboard 302 xx Failed Individual Key Test ida BE Keyboard Repeat Test 3 Replace the system board and retest Parallel Printer Test Error Codes pe poe failed or not connected 1 Connect the printer 2 Check power to the printer ki pales Port Test 3 Install the loop back connector and retest ins pane pattern test failed 4 Check port and IRQ configuration 5 Replace the system board and retest Diskette Drive Test 600 a 1 Replace the diskette media and failed retest 601 xx XX 601 xx Diskette format failed 2 Check and or replace the diskette power and signal cables and retest 6 02 xx Diskette read test failed 3 Replace the diskette drive and retest Diskette write read compare test 4 Replace the system board and retest 603 xx failed 604 xx Diskette random read test failed 606 xx Diskette speed test failed 609 xx Diskette reset controller test failed 98 Diskette drive speed not within limits 2 Replace the keyboard and retest Diskette drive media ID error 699 xx 2 Run the Configuration and Diagnostics Utilities 1 Replace media Serial Test Error Codes 1101 xx Serial port test failed 1 Check port configuration 2 Replace the system board and r
31. 7 AM Compaq com Compaq Presario 1200 Series Maintenance and Service Guide Models 1230 and 1232 COMPAQ Maintenance amp Service Guide Presario 1200 Series Models 1230 and 1232 United States June 27 2004 Home Page Notice Preface Product Description Troubleshooting Illustrated Parts Catalog Removal amp Replacement Procedures Specifications Pin Assignments Battery Pack Operations Removing the Battery Pack Electrostatic To remove Discharge ee attery Service complete the Considerations following Cables and SEEDS Connectors 1 Slide the Preparing the battery pack Computer for compartment Disassembly door down Battery Pack we it from the Palmrest battery pack Cover with Touch Pad Next Step Heatspreader Keyboard Processor Hard Drives CD Drive Battery Charger Board Modem Display Panel Assembly file CV SERVICE 20MANUALS COMPAQ 20_ 20che RIO0 201200 20SERIES 201230 201232 newp12 html 1 of 2 6 27 2004 2 20 38 AM Compaq com Compaq Presario 1200 Series Maintenance and Service Guide Models 1230 and 1232 Upper CPU Cover Speaker Assembly Diskette Drive Fan Assembly System Board Memory Module privacy and legal statement file C SERVICE 20MANUALS COMPAQ 20_ 20che RIO0 201200 20SERIES 201230 201232 newp12 html 2 of 2 6 27 2004 2 20 38 AM Compagq com Compaq Presario 1200 Series Maintenance and Service Guide M
32. E 20MANUALS COMPAQ 20_ 20che ARIO 201200 20SERIES 201230 201232 power html 3 of 4 6 27 2004 2 20 18 AM Compaq com Compaq Presario 1200 Series Maintenance and Service Guide Models 1230 and 1232 see battery section for instruction on removing battery Rebooting After a Lockup Occasionally you may encounter a frozen keyboard or a locked screen To reboot your computer as if from a cold start press and hold down the Power Button for at least four seconds which will cause a manual shutdown Then restart it with a single press of the Power Button If it still doesn t recover press the Power Button and hold it for four seconds to shut it down then remove the battery or unplug the AC power for at least 30 seconds Reinsert the battery or reconnect AC power and press the Power Button once to reboot Battery Operating Time Battery operating time is affected by variables such as the following e Power conservation settings e Hardware configuration e Software applications e Installed options e Display brightness e Hard drive usage e Power button e Changes in operating temperature e Type and number of installed PC Cards For more information on increasing battery pack operating time conditioning the battery pack and disposing of a used battery pack refer to the Battery Pack Operations privacy and legal statement file CVSERVICE 20MANUALS COMPAQ 20_ 20che ARIO 201200 20SERIES 201230 201232 power html 4 of 4 6 27 2
33. ERIES 201230 201232 system html 2 of 3 6 27 2004 2 20 27 AM Compaq com Compaq Presario 1200 Series Maintenance and Service Guide Models 1230 and 1232 privacy and legal statement file Cl SERVICE 20MANUALS COMPAQ 20_ 20checked 200k NOTEBOOKS PRESARIO 201200 20SERIES 201230 201232 system html 3 of 3 6 27 2004 2 20 27 AM Compaq com Compaq Presario 1200 Series Maintenance and Service Guide Models 1230 and 1232 United States June 27 2004 COMPAQ Maintenance amp Service Guide Presario 1200 Series Models 1230 and 1232 Home Page Notice Preface Product Description Troubleshooting Illustrated Parts Catalog Removal amp Replacement Procedures Specifications Pin Assignments Battery Pack Operations Boards System Unit Display Assembly Description Number 1 330961 Heatspreader 001 2 Modem M 138610 56 0 Kbps 001 Data Fax 2 Modem 138657 K 56 0 Kbps 001 Data Fax Miscellaneous Hardware and Plastics Kit Il 293747 Miscellaneous 001 Parts Documentation 4 Voltage 330962 and Software Converter 001 5 Processor 330937 233 MGX 001 6 System 330938 Board w 001 processor w 32 MB memory ELLER EL file C SERVICE 20MANUALS COMPAQ 20_ 20che RIO 201200 20SERIES 201230 201232 boards html 1 of 2 6 27 2004 2 20 28 AM Compaq com Compaq Presario 1200 Series Maintenance and
34. LS COMPAQ 20_ 20chec ARIO 201200 20SERIES 201230 201232 prelim html 2 of 2 6 27 2004 2 20 19 AM file Cl SERVICE 20MANUALS COMPAQ 20_ 20checked 200k N OOKS PRES ARIO 201200 20SERIES 201230 201232 ponpass htm COMPAQ Maintenance amp Service Guide Presario 1200 Series Models 1230 and 1232 United States June 27 2004 Home Page Notice Preface Product Description Troubleshooting Illustrated Parts Catalog Removal amp Replacement Procedures Specifications Pin Assignments Battery Pack Operations Clearing the Power on Password Clearing the power on password requires removing all Setup attributes that are programmed in the CMOS The RTC battery is located on the system board If the password is not known clear it by performing the following steps 1 Turn off the computer 2 Disconnect the power cord 3 Remove the battery pack 4 Remove the Palmrest Cover with Touch Pad 5 Remove the heatspreader file Cl SERVICE 20MANUALS COMPAQ 20_ 20chec RIO 201200 20SERIES 201230 201232 ponpass html 1 of 2 6 27 2004 2 20 20 AM file Cl SERVICE 20MANUALS COMPAQ 20_ 20checked 200k N OOKS PRES ARIO 201200 20SERIES 201230 201232 ponpass htm privacy and legal statement 6 Remove the keyboard 7 The dip switch contains four bits Set the third bit to ON for 30 seconds and return it to OFF position 8 Reassemble the computer 9 Turn on the computer to ve
35. LS COMPAQ 20_ 20chec SARIO 201200 20SERIES 201230 201232 error html 6 of 7 6 27 2004 2 20 23 AM Compaq com Compaq Presario 1200 Series Maintenance and Service Guide Models 1230 and 1232 6600 xx lID test failed 4 Replace the CD drive and retest 5 Replace the system board and retest ine Read test failed peer Controller test failed m Random read test failed Back to top privacy and legal statement file CI SERVICE 20MANUALS COMPAQ 20_ 20chec SARIO 201200 20SERIES 201230 201232 error html 7 of 7 6 27 2004 2 20 23 AM Compaq com Compaq Presario 1200 Series Maintenance and Service Guide Models 1230 and 1232 COMPAQ United States June 27 2004 Maintenance amp Service Guide Presario 1200 Series Models 1230 and 1232 Home Page Notice Preface Product Description Troubleshooting Illustrated Parts Catalog Removal amp Replacement Procedures Specifications Pin Assignments Battery Pack Operations Troubleshooting Without Diagnostics This section provides information about how to identify and correct some common hardware memory and software problems It also explains several types of common messages that may be displayed on the screen The following pages contain troubleshooting information on Audio Memory Battery Battery gauge PC Card CD drive Power Diskette Diskette drive Printer Display Touch Pad Hard drive Keyboard Numeric keypad Hardware Inst
36. Microsoft Corporation Windows 95 is a trademark of Microsoft Corporation The software described in this guide is furnished under a license agreement or nondisclosure agreement The software may be used or copied only in accordance with the terms of the agreement Product names mentioned herein may be trademarks and or registered trademarks of their respective companies Maintenance and Service Guide Compaq Presario 1200 Series Portable Computers file Cl SERVICE 20MANUALS COMPAQ 20_ 20chec ARIO 201200 20SERIES 201230 201232 notice html 1 of 2 6 27 2004 2 20 03 AM Compaq com Compaq Presario 1200 Series Maintenance and Service Guide Models 1230 and 1232 First Edition June 1998 Compaq Computer Corporation privacy and legal statement file Cl SER VICE 20MANUALS COMPAQ 20_ 20chec ARIO 201200 20SERIES 201230 201232 notice html 2 of 2 6 27 2004 2 20 03 AM Compaq com Compaq Presario 1200 Series Maintenance and Service Guide Models 1230 and 1232 COMPAQ United States June 27 2004 Maintenance amp Service Guide Presario 1200 Series Models 1230 and 1232 Home Page Notice Preface Product Description Troubleshooting Illustrated Parts Catalog Removal amp Replacement Procedures Specifications Pin Assignments Battery Pack Operations Preface This Maintenance and Service Guide is a troubleshooting guide that can be used for reference when servicing the Compag Presario 1200
37. O 201200 20SERIES 201230 201232 battery html e Set the power conservation levels in the Power Management utility to Maximum e Customize the timeout value to work more efficiently with the applications The amount of battery life depends on the values selected Maximizing the Energy Stored To maximize the energy stored in the battery pack follow these guidelines e Condition the battery pack at least every 30 days to improve overall battery performance e Keep a battery pack in the computer when using it with AC power to supply the battery pack with a constant trickle charge e Store the battery pack in a cool dry place when not in use Conditioning a Battery Pack CAUTION To avoid a loss of data ensure that all data is saved before discharging a battery pack To condition a battery pack complete the following steps 1 Plug in the AC adapter and allow the battery to charge until the fast charge arrow on the display disappears Your battery gauge may read 100 percent for a period of time before the arrow disappears Do not unplug the AC adapter until the arrow disappears 2 Unplug the AC adapter and allow the battery to drain until the computer reaches hibernation and turns itself off Do not plug in the AC adapter during this process or you will need to restart with Step No 1 You may use the computer while the battery is draining 3 Your battery is re conditioned 4 Plug in the AC adapter and begin using the computer
38. SARIO 201200 20SERIES 201230 201232 57 html 1 of 2 6 27 2004 2 20 45 AM Compaq com Compaq Presario 1200 Series Maintenance and Service Guide Models 1230 and 1232 CD Drive Modem Display Panel Assembly Upper CPU Cover Speaker Assembly Diskette Drive Fan Assembly System Board Memory Module board from the connector on the system board and lift out of the chassis To replace the battery charger board reverse the previous procedures When replacing the battery charger board ensure the pins are aligned with the connector on the system board privacy and legal statement file Cl SERVICE 20MANUALS COMPAQ 20_ 20che RESARIO 201200 20SERIES 201230 201232 57 html 2 of 2 6 27 2004 2 20 45 AM Compaq com Compaq Presario 1200 Series Maintenance and Service Guide Models 1230 and 1232 COMPAQ Maintenance amp Service Guide Presario 1200 Series Models 1230 and 1232 United States June 27 2004 Home Page Notice Preface Product Description Troubleshooting Illustrated Parts Catalog Removal amp Replacement Procedures Specifications Pin Assignments Battery Pack Operations Removing the Modem Electrostatic To remove T complete the Service following Considerations 7 steps Cables and Connectors 1 Prepare the Preparing the computer for Compuramiom disassembly Disassembly Battery Pack 2 Remove Palmrest
39. SG 2 MB to local hard drive This MSG will be periodically maintained and updated online as needed To report a technical problem contact your Regional Support Center or IM Help Center privacy and legal statement file Cl SERVICE 20MANUALS COMPAQ 20_ 20che ARIO 201200 20SERIES 201230 201232 index html 2 of 2 6 27 2004 2 19 57 AM Compaq com Compaq Presario 1200 Series Maintenance and Service Guide Models 1230 and 1232 COMPAQ Maintenance amp Service Guide Presario 1200 Series Models 1230 and 1232 United States June 27 2004 Home Page Notice Preface Product Description Troubleshooting Illustrated Parts Catalog Removal amp Replacement Procedures Specifications Pin Assignments Battery Pack Operations Notice The information in this guide is subject to change without notice COMPAQ COMPUTER CORPORATION SHALL NOT BE LIABLE FOR TECHNICAL OR EDITORIAL ERRORS OR OMISSIONS CONTAINED HEREIN NOR FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE FURNISHING PERFORMANCE OR USE OF THIS MATERIAL This guide contains information protected by copyright No part of this guide may be photocopied or reproduced in any form without prior written consent from Compaq Computer Corporation 1998 Compaq Computer Corporation All rights reserved Printed in the U S A Compaq Presario Registered U S Patent and Trademark Office Microsoft MS DOS and Windows are registered trademarks of
40. Series Portable Computers Compaq Computer Corporation reserves the right to make changes to the Compaq Presario 1200 Series Portable Computers without notice Symbols The following words and symbols mark special messages throughout this guide WARNING Text set off in this manner indicates that failure to follow directions in the warning could result in bodily harm or loss of life CAUTION Text set off in this manner indicates that failure to follow directions could result in damage to equipment or loss of data el wee Text set off in this manner presents clarifying information or specific instructions feu Text set off in this manner presents commentary sidelights or interesting points of information Technician Notes file CV SERVICE 20MANUALS COMPAQ 20_ 20chec RIO 201200 20SERIES 201230 201232 preface html 1 of 2 6 27 2004 2 20 04 AM Compaq com Compaq Presario 1200 Series Maintenance and Service Guide Models 1230 and 1232 WARNING Only authorized technicians trained by Compaq should repair this equipment All troubleshooting and repair procedures are detailed to allow only subassembly module level repair Because of the complexity of the individual boards and subassemblies the user should not attempt to make repairs at the component level or to make modifications to any printed circuit board Improper repairs can create a safety hazard Any indications of component replacement or printed circuit board modificat
41. Service Guide Models 1230 and 1232 privacy and legal statement file Cl SERVICE 20MANUALS COMPAQ 20_ 20che RIO 201200 20SERIES 201230 201232 boards html 2 of 2 6 27 2004 2 20 28 AM Compaq com Compaq Presario 1200 Series Maintenance and Service Guide Models 1230 and 1232 COMPAQ United States June 27 2004 Maintenance amp Service Guide Presario 1200 Series Models 1230 and 1232 Home Page Notice Preface Product Description Troubleshooting Illustrated Parts Catalog Removal amp Replacement Procedures Specifications Pin Assignments Battery Pack Operations Description Spare Part Number System Unit Boards Display 330939 Assembly w 001 Cable 12 1 inch HPA Mass Storage Devices Miscellaneous Cable Kit Cables i Miscellaneous Hardware and Plastics Kit Miscellaneous Parts Documentation and Software privacy and legal statement file Cl SER VICE 20MANUALS COMPAQ 20_ 20checked ESARIO 201200 20SERIES 201230 201232 display htm16 27 2004 2 20 28 AM Compaq com Compaq Presario 1200 Series Maintenance and Service Guide Models 1230 and 1232 COMPAQ Maintenance amp Service Guide Presario 1200 Series Models 1230 and 1232 United States June 27 2004 Home Page Notice Preface Product Description Troubleshooting Illustrated Parts Catalog Removal amp Replacement Procedures Specifications
42. Service Guide Presario 1200 Series Models 1230 and 1232 United States June 27 2004 Home Page Notice Preface Product Description Troubleshooting Illustrated Parts Catalog Removal amp Replacement Procedures Specifications Pin Assignments Battery Pack Operations Removing the Speaker Assembly To remove the speaker assembly complete the following steps 1 Prepare the computer for disassembly Electrostatic 5 Remova Discharge the palmrest Service cover with Considerations touch pad Cables and Connectors 3 Remove z the Preparing the heatspreader Computer for Di l oe 4 Remove Battery Pack the keyboard Palmrest Cover with 5 Remove Touch Pad the hard_ file C SER VICE 20MANUALS COMPAQ 20_ 20che ESARIO 201200 20SERIES 201230 201232 511 html 1 of 2 6 27 2004 2 20 48 AM Compaq com Compaq Presario 1200 Series Maintenance and Service Guide Models 1230 and 1232 Heatspreader drive Keyboard 6 Remove Processor the display Hard Drives panel CD Drive assembly Battery Charger Board 7 Remove the Upper Modem CPU cover Display Panel Assembly 8 Remove Upper CPU the charger Cover board a 2 5 z Disconnect Fan Assembly cables from the system System Board ad aid Memory remove the Module speaker assembly from the chassis To replace the speaker assembly reverse the previous procedures privacy and legal statement file
43. Test Processor Test Error Codes Error Code Description Recommended Action 101 xx CPU test failed Replace the processor and retest 102 xx Coprocessor or Weitek Error 1 Run the Configuration and Diagnostics Utilities 2 Replace the processor board and retest 103 xx DMA page registers test failed 104 xx Interrupt controller master test failed 105 xx Port 61 error 106 xx Keyboard controller self test failed 107 xx CMOS RAM test failed 108 xx CMOS interrupt test failed 109 xx CMOS clock test failed 110 xx Programmable timer load data test failed 113 xx Protected mode test failed 114 01 Speaker test failed Replace the system board and retest 1 Check system configuration 2 Verify cable connections to speaker 3 Replace the system board and retest Memory Test Error Codes 200 xx Memory machine ID test failed 1 Flash the system ROM and retest Memory system ROM checksum 2 Replace the system board and retest failed 203 xx Write Read test failed 1 Remove the memory module and 204 xx Add ress test failed retest 2 Install a new memory module and 211 xx Random pattern test failed retest 214 xx Noise test failed file CI SERVICE 20MANUALS COMPAQ 20_ 20chec SARIO 201200 20SERIES 201230 201232 error html 2 of 7 6 27 2004 2 20 23 AM Compaq com Compaq Presario 1200 Series Maintenance and Service Guide Models 1230 and 1232 21
44. Thank you for purchasing this Factory Service Manual CD DVD from servicemanuals4u com Please check out our eBay auctions for more great deals on Factory Service Manuals Servicemanuals4u Compaq com Compaq Presario 1200 Series Maintenance and Service Guide Models 1230 and 1232 COMPAQ Maintenance amp Service Guide Presario 1200 Series Models 1230 and 1232 United States June 27 2004 Home Page Notice Preface Product Description Troubleshooting Illustrated Parts Catalog Removal amp Replacement Procedures Specifications Pin Assignments Battery Pack Operations Notice Preface Product Description Troubleshooting Illustrated Parts Catalog Removal amp Replacement Procedures Specifications Connector Pin Assignments Battery Pack Operations Welcome to the Maintenance amp Service Guide MSG This online guide is designed to serve the needs of those whose job it is to repair Compaq file Cl SERVICE 20MANUALS COMPAQ 20_ 20che ARIO 201200 20SERIES 201230 201232 index html 1 of 2 6 27 2004 2 19 57 AM Compaq com Compaq Presario 1200 Series Maintenance and Service Guide Models 1230 and 1232 products Many of the components of the hardcopy MSG are contained in this online guide The Notice contains the copyright and trademark information The Preface shows symbol conventions Technician Notes and Serial Number locations on the unit Download ZIP file of complete M
45. allation Since symptoms can appear to be similar carefully match the symptoms of the computer malfunction against the problem description in the Troubleshooting tables to avoid a misdiagnosis WARNING To avoid a potential shock hazard during troubleshooting procedures disconnect all power sources before removing the keyboard cover or the display bezel Before Replacing Parts Verify that cables are connected properly to the suspected defective parts Run Computer Setup after connecting external devices Verify that all required device drivers are installed Verify that all required changes have been made to the CONFIG SYS file Verify that all required changes have been made to the AUTOEXEC BAT file Verify that all printer drivers have been installed for each application privacy and legal statement file C SERVICE 20MANUALS COMPAQ 20_ 20checke PRESARIO 201200 20SERIES 20 1230 201232 tswo html6 27 2004 2 20 24 AM Compaq com Compaq Presario 1200 Series Maintenance and Service Guide Models 1230 and 1232 COMPAQ United States June 27 2004 Maintenance amp Service Guide Presario 1200 Series Models 1230 and 1232 Home Page Notice Preface Product Description Troubleshooting Illustrated Parts Catalog Removal amp Replacement Procedures Specifications Pin Assignments Battery Pack Operations Solving Minor Problems Some minor problems and possible solutions are outlined in the fo
46. and Power On Self Test POST completes when the unit is powered up Defective inverter board Replace the display assembly po 0 Defective display cable Replace the display assembly po Defective display panel Replace the display assembly po Defective system board Replace the system board The light tubes on the edge of the display Defective system board panel do not light up at all and Power On Self Test POST does not complete when the unit is powered up Replace the display assembly Replace the system board Backlight brightness cannot be adjusted with Fn F7 or Fn F8 Improper display cable connections 1 Reseat the display cable to the system board 2 Replace the display assembly Defective inverter board Replace the display assembly Defective display cable Replace the display assembly Defective system board Replace the system board Contrast cannot be adjusted with Improper display cable Fn F5 orFn F6 connections 1 Reseat the display cable to the system board 2 Replace the display assembly Defective inverter board Replace the display assembly Defective display cable Replace the display assembly Defective system board Replace the system board file Cl SER VICE 20MANUALS COMPAQ 20_ 20chec RIO 201200 20SERIES 201230 201232 solving html 5 of 8 6 27 2004 2 20 26 AM Compaq com Compaq Presario 1200
47. ard drive Solving Hardware Installation Problems Some common causes and solutions for hardware installation problems are listed in the following table Solving Hardware Installation Problems Problem Probable Cause Solutions s A new device is not recognized as part Cable s of new external device are Ensure that all cables are properly of the computer system loose or power cables are and securely connected unplugged H alin Genin Power switch of new external device Turn off the computer turn on the is not turned on external device then turn on the computer to integrate the device with the computer system Device is not seated properly Turn off the computer and reinsert the device Solving Keyboard Numeric Keypad Problems Some common causes and solutions for keyboard numeric keypad problems are listed in the following table Solving Keyboard Numeric Keypad Problems Problem Probable Cause Solution s Embedded numeric keypad on computer Num Lock function is not enabled keyboard is disabled Press the Shift NumLk keys to enable the Num Lock function and embedded numeric keypad The Num Lock icon on the status panel turns on Embedded numeric keypad is disabled and External numeric keypad is Disconnect the external numeric Num Lock function is on connected to the computer keypad from the computer file Cl SER VICE 20MANUALS COMPAQ 20_ 20chec RIO 201200 20SERIES
48. atic voltage levels Motions of bench worker leooov loov mov file CI SERVICE 20MANUALS COMPAQ 20_ 20chec RIO 201200 20SERIES 201230 201232 electro html 1 of 2 6 27 2004 2 20 33 AM Compaq com Compaq Presario 1200 Series Maintenance and Service Guide Models 1230 and 1232 Return to Removal amp Replacement Procedures privacy and legal statement file CI SERVICE 20MANUALS COMPAQ 20_ 20chec RIO 201200 20SERIES 201230 201232 electro html 2 of 2 6 27 2004 2 20 33 AM Compaq com Compaq Presario 1200 Series Maintenance and Service Guide Models 1230 and 1232 COMPAQ Maintenance amp Service Guide Presario 1200 Series Models 1230 and 1232 United States June 27 2004 Home Page Notice Preface Product Description Troubleshooting Illustrated Parts Catalog Removal amp Replacement Procedures Specifications Pin Assignments Battery Pack Operations Service Considerations Listed below are some of the considerations that you should keep in mind during the disassembly and assembly of the computer Tool and Software Requirements To service the computer you need the following Compaq screwdriver kit Spare Part No 161946 001 Torx T 9 screwdriver 3 16 inch and 5mm nut drivers for screwlocks and standoffs Small standard screwdriver Small Phillips screwdriver Diagnostics software Screws The screws used in the computer are not interchangeable If an incorrect screw is used d
49. attery Pack Operations Documentation and Software System Unit Description Spare Part Number Boards Quick Restore CD Belgium Windows 98 346862 381 Displa Belgium Windows 95 346861 381 Assembly France Windows 98 346862 051 iY TT France Windows 95 346861 051 ass orage IGermany Windows 98 346862 041 Devices Germany Windows 95 346861 041 Miscellaneous Netherlands Windows 98 346862 331 Cable Kit Netherlands Windows 95 346861 331 Cables UK Windows 98 346862 031 Miscellaneous UK Windows 95 346861 031 Hardware and NOTE Quick Restore CD s listed above only apply to Model 1230 Plastics Kit Quick Reference Guide 162212 001 Miscellaneous Parts ea QuickFind for Windows Europe Middle East Africa QuickFind is updated monthly To complete the QuickFind part number add the suffix from the table below for the desired month If you do not specify the 3 digit suffix the default is the current month in which the order is placed QuickFind for Windows North America Latin America Asia Pacific QuickFind Part Number Suffix Suffix Month Suffix Month 001 January 007 July 002 February 008 August 003 March 009 September 004 April 010 October 005 May 011 November 006 June 012 December file CI SERVICE 20MANU ALS COMPAQ 20_ 20che RIO 201200 20SERIES 201230 201232 docume html
50. automatically go into Hibernation when the battery has little power left or when the system operating on battery power has been in Sleep mode for more than an hour You can also manually initiate Hibernation by pressing the power button once while the system is active To restore the computer s previous state simply press the power button once again While waking up the computer will display a progress screen The following table shows the conditions and indicators for getting in and out of the various power management modes Sleep Hibernation and Off Mode To Initiate To End Indicators Sleep Manual keys Press any key Flashing green combination Power LED Fn F4 Time Out Default 15 minutes If on Battery power system will not go to Sleep if on AC power Hibernate Manual Press Press Power No Power LED Power Button once Button once blank screen Time Out Default If low battery or after 1 hour of sleep system will not Hibernate if on AC power Off Perform normal Press Power No Power LED Windows Button once blank screen shutdown via the start button or press and hold down the power button for 4 seconds Servicing Your Computer Full Off Mode If you need to install or replace components in your system you must turn the computer off completely Follow the instructions above for properly putting the computer into Off mode unplug from the outlet and remove the battery file CVSERVIC
51. ay print or save the information Follow these steps to run View System Information INSPECT from the Compaq Diagnostics diskette 1 Turn on the external devices that you want to test Connect the printer if you want to print the information 2 Insert the Compaq Diagnostics diskette in drive A 3 Turn on or restart the computer The computer starts from drive A and the Diagnostics Welcome screen appears file Cl SER VICE 20MANUALS COMPAQ 20_ 20che RIO 201200 20SERIES 201230 201232 compaq html 2 of 3 6 27 2004 2 20 21 AM Compaq com Compaq Presario 1200 Series Maintenance and Service Guide Models 1230 and 1232 4 Press Enter to continue The Diagnostics menu appears 5 Select View System Information INSPECT from the Diagnostics menu 6 Select the item you want to view from the following list System ROM Keyboard System ports System storage Graphics Memory Audio Operating system System files Windows files 7 Follow the instructions on the screen to cycle through the screens to return to the list and choose another item or to print the information privacy and legal statement file Cl SERVICE 20MANUALS COMPAQ 20_ 20che RIO 201200 20SERIES 201230 201232 compaq html 3 of 3 6 27 2004 2 20 21 AM Compaq com Compaq Presario 1200 Series Maintenance and Service Guide Models 1230 and 1232 COMPAQ Maintenance amp Service Guide Presario 1200 Series Models 1230 and 1232 United
52. by one of the following means e Automatically when the system is operating on Battery Power and has been in Sleep Mode for 60 minutes e Automatically when the battery reaches a low battery level e Manually by pressing the power button When the Power button is pushed the computer exits Hibernation Battery Operating Time Battery operating time is affected by variables such as the following e Power conservation settings e Hardware configuration e Software applications file Cl SER VICE 20MANUALS COMPAQ 20_ 20che 10 201200 20SERIES 201230 201232 power95 html 2 of 3 6 27 2004 2 20 19 AM Compaq com Compaq Presario 1200 Series Maintenance and Service Guide Models 1230 and 1232 Installed options Display brightness Hard drive usage Power button Changes in operating temperature Type and number of installed PC Cards For more information on increasing battery pack operating time conditioning the battery pack and disposing of a used battery pack refer to the Battery Pack Operations privacy and legal statement file Cl SER VICE 20MANUALS COMPAQ 20_ 20che 10 201200 20SERIES 201230 201232 power95 html 3 of 3 6 27 2004 2 20 19 AM Compaq com Compaq Presario 1200 Series Maintenance and Service Guide Models 1230 and 1232 United States June 27 2004 COMPAQ Maintenance amp Service Guide Presario 1200 Series Models 1230 and 1232 Home Page Notice Preface Product Description Troubleshooting
53. ce and Service Guide Models 1230 and 1232 bottom slot Opening on the processor and push toward the display to release the processor from the chassis slot Assembly 6 Lift the z processor Diskette out of the Drive processor Fan Assembly chassis slot Next Step privacy and legal statement file CI SERVICE 20MANUALS COMPAQ 20_ 20che RESARIO 201200 20SERIES 201230 201232 54 html 2 of 2 6 27 2004 2 20 42 AM Compaq com Compaq Presario 1200 Series Maintenance and Service Guide Models 1230 and 1232 COMPAQ Maintenance amp Service Guide Presario 1200 Series Models 1230 and 1232 United States June 27 2004 Home Page Notice Preface Product Description Troubleshooting Illustrated Parts Catalog Removal amp Replacement Procedures Specifications Pin Assignments Battery Pack Operations Removing the 3 2 GB or 2 1 GB Hard Drives Electrostatic To remove Discharg the hard n drive Service complete Consideration the following Cables and steps Connectors i 1 Prepare the computer for_ disassembly 2 Remove the palmrest cover with touch pad Heatspreader touch pad Keyboard 3 Remove the Processor cD Drive 4 Remove three screws from file CI SERVICE 20MANUALS COMPAQ 20_ 20che RESARIO 201200 20SERIES 201230 201232 55 html 1 of 2 6 27 2004 2 20 43 AM Compaq com Compaq Presario 1200 Series Maintenance and Service Gu
54. ce the system board po 605 Diskette Drive Error ss ies Ss s s ProbableCause Recommended Action Mismatch in drive type Run Computer Setup sss s i s sSSS po 1780 Primary Hard Drive 0 Failure gt gt gt Probable Cause Recommended Action Disk 0 failed to respond 1 Run Computer Checkup TEST 2 Replace the hard drive Hard drive format error 1 Run Computer Checkup TEST 2 Replace the hard drive 1782 Hard Drive Controller Probable Cause Recommended Action Hard drive controller failure 1 Run Computer Setup 2 Replace the hard drive privacy and legal statement file CI SERVICE 20MANUALS COMPAQ 20_ 20che RIO 201200 20SERIES 201230 201232 power1 html 2 of 2 6 27 2004 2 20 20 AM Compaq com Compaq Presario 1200 Series Maintenance and Service Guide Models 1230 and 1232 Maintenance amp Service Guide Presario 1200 Series Models 1230 and 1232 Home Page Notice Preface Product Description Troubleshooting Illustrated Parts Catalog Removal amp Replacement Procedures Specifications Pin Assignments Battery Pack Operations Compaq Diagnostics Compaq Diagnostics is installed on the hard drive of the computer Run the Diagnostics utilities when you want to view or test system information and if you have installed or connected devices If you run Compag Diagnostics from a diskette ensure that it is version 10 11 or lat
55. d Modem 6 Remove the hard Display Panel divas Assembly Upper CPU 7 Remove Cover the Upper Speaker CPU cover Assembly Diskette Drive 8 Pull the fan back Fan Assembly from the System Board chassis slot and aie disconnect ee the fan cable from the connector on the system board Next Step privacy and legal statement file Cl SER VICE 20MANUALS COMPAQ 20_ 20che ESARIO 201200 20SERIES 201230 201232 513 html 2 of 2 6 27 2004 2 20 51 AM Compaq com Compaq Presario 1200 Series Maintenance and Service Guide Models 1230 and 1232 COMPAQ Maintenance amp Service Guide Presario 1200 Series Models 1230 and 1232 United States June 27 2004 Home Page Notice Preface Product Description Troubleshooting Illustrated Parts Catalog Removal amp Replacement Procedures Specifications Pin Assignments Battery Pack Operations Removing the System Board To remove the system board complete the following steps 1 Prepare the computer for disassembly Electrostatic Discharge Service Considerations 2 Remove the palmrest cover with touch pad Cables and Connectors Preparing the 3 Remove the heatspreader Computer for Disassembly 4 Remove the keyboard Battery Pack Palmrest Cover with 5 Remove the processor Touch Pad Tee een 6 Remove the modem Keyboard 7 Remove the hard drive Processor Hard Drives 8 Remove the display panel assembly CD Drive
56. e display panel This failure occurs in only a section of the display panel To perform a self test on an external VGA color or monochrome monitor complete the following steps Alezi H The screen should be white A narrow black border may also appear on the left and right sides of the display Either of these displays indicates that the monitor is working properly Solving Hard Drive Problems Some common causes and solutions for hard drive problems are listed in the following table file CI SERVICE 20MANUALS COMPAQ 20_ 20chec RIO 201200 20SERIES 201230 201232 solving html 6 of 8 6 27 2004 2 20 26 AM Compaq com Compaq Presario 1200 Series Maintenance and Service Guide Models 1230 and 1232 CAUTION To prevent loss of information always maintain an up to date backup of your hard drive at all times in case of errors or failures Solving Hard Drive Problems Problem Probable Cause Solution s Reading hard drive takes an unusually long time after restarting the computer System entered Hibernation due to Give the system time to restore the low battery condition and is now previously saved data to its exact exiting from it state before Hibernation Hard drive error occurs Hard drive has bad sectors or has Run Computer Checkup failed Hard drive does not work Hard drive is not seated properly Turn off and unplug the computer remove the battery pack and remove and then reinstall the h
57. en you have finished using it This allows the computer to wake up faster than turning it completely off and saves power over the active On mode Compaq Presario Notebook computers have two levels of sleep Hibernation and Sleep Hibernation by pushing the power button once your computer will perform a save to disk followed by a shut down of the computer into Off mode Sleep is a low power mode also referred to as Standby mode While in Sleep mode your computer will maintain system information and open files Unsaved information will be lost if you turn off your system prior to system wake up or if you lose power while using the AC adapter file CVSERVICE 20MANUALS COMPAQ 20_ 20che ARIO 201200 20SERIES 201230 201232 power html 2 of 4 6 27 2004 2 20 18 AM Compaq com Compaq Presario 1200 Series Maintenance and Service Guide Models 1230 and 1232 CAUTION While in Sleep mode your computer will maintain system information and open files Unsaved information will be lost if you turn off your system prior to system wake up or if you lose power while using the AC adapter Hibernation Mode Hibernation helps conserve battery life and protects your data Hibernation can be a routine power saving event or can be the result of a low battery condition As it enters Hibernation your computer will display a progress screen as it automatically saves the machine state before it shuts down and turns itself off Your computer will
58. er The Diagnostics menu includes the following utilities a Computer Checkup TEST a View System Information INSPECT a Prepare Computer for a Compaq Service Call RemotePa If you have a problem you cannot solve run the Diagnostics utilities before you call for support Run Computer Checkup and select to save the device list to a file and to print or to save the log of errors Run the View System Information INSPECT utility and select to print or to save that information Have the files or the printed information available when you call for support Computer Checkup TEST Computer Checkup TEST determines whether the various computer components and devices are recognized by the system and are functioning properly You can display print or save the information generated by Computer Checkup Follow these steps to run Computer Checkup 1 Plug the computer into an external power source A low battery condition could interrupt the program 2 Turn on the external devices that you want to test Connect the printer if you want to print a log of error messages 3 Insert the Compaq Diagnostics diskette in drive A 4 Turn on or restart the computer The computer starts from drive A and the Diagnostics Welcome screen appears file Cl SER VICE 20MANUALS COMPAQ 20_ 20che RIO 201200 20SERIES 201230 201232 compaq html 1 of 3 6 27 2004 2 20 21 AM Compaq com Compaq Presario 1200 Series Maintenance and Service Guide
59. er and Management attractive for Windows styling This 95 full function Cyrix based portable file CI SERVICE 20MANUALS COMPAQ 20_ 20chec RIO 201200 20SERIES 201230 201232 product html 1 of 2 6 27 2004 2 20 05 AM Compaq com Compaq Presario 1200 Series Maintenance and Service Guide Models 1230 and 1232 computer allows full desktop functionality privacy and legal statement file Cl SERVICE 20MANUALS COMPAQ 20_ 20chec RIO0 201200 20SERIES 201230 201232 product html 2 of 2 6 27 2004 2 20 05 AM Compaq com Compaq Presario 1200 Series Maintenance and Service Guide Models 1230 and 1232 COMPAQ Maintenance amp Service Guide Presario 1200 Series Models 1230 and 1232 United States June 27 2004 Home Page Notice Preface Product Description Troubleshooting Illustrated Parts Catalog Removal amp Replacement Procedures Specifications Pin Assignments Battery Pack Operations Troubleshooting This section covers troubleshooting information for the Compaq Presario 1200 Series Portable Computers The basic steps in troubleshooting include Preliminary Steps Clearing the Power On Password Power On Self Test POST Compaq Diagnostics Diagnostic Error Codes Troubleshooting Without Diagnostics Solving Minor Problems Contacting Compaq Support 1 Follow the Preliminary Steps 2 Run the Power On Self Test POST 3 Follow the recommended action
60. er possible In all cases avoid bending twisting or tearing the cables and ensure that the cables are routed in such a way that they cannot be caught or snagged by parts being removed or replaced Cables Use the following precautions when handling cables to avoid damage to the cable or computer e Always handle cables by their connectors e Avoid bending twisting or pulling on the cables e Apply minimum required force when seating or unseating the cables from their connectors e Place the cables in such a manner that they cannot be caught or snagged by parts being removed or replaced e Handle flex cables with extreme care they can tear easily CAUTION When serving these computers ensure that cables are placed in their proper location during the reassembly process Improper cable placement can cause severe damage to the unit Select the desired illustration Removing a Cable from a ZIF Connector file C SERVICE 20MANUALS COMPAQ 20_ 20chec RIO0 201200 20SERIES 201230 201232 cables1 html 1 of 2 6 27 2004 2 20 37 AM Compaq com Compaq Presario 1200 Series Maintenance and Service Guide Models 1230 and 1232 The ribbon cable position for the 2 1 GB or 3 2 hard drive The ribbon cable position for the CD drive The ribbon cable position for the diskette drive The cable position for the speaker assembly Plastic Parts Plastic parts can be damaged by the use of excessive force during disassembly a
61. erly System ia Board i Boara chassis Memory slot when replacing the diskette drive Module privacy and legal statement file CI SERVICE 20MANUALS COMPAQ 20_ 20che ESARIO 201200 20SERIES 201230 201232 512 html 2 of 2 6 27 2004 2 20 50 AM Compaq com Compaq Presario 1200 Series Maintenance and Service Guide Models 1230 and 1232 COMPAQ Maintenance amp Service Guide Presario 1200 Series Models 1230 and 1232 United States June 27 2004 Home Page Notice Preface Product Description Troubleshooting Illustrated Parts Catalog Removal amp Replacement Procedures Specifications Pin Assignments Battery Pack Operations Removing the Fan Assembly To remove the fan assembly complete the following steps Electrostatic Discharge o Service computer for Considerations disassembly Cables and Connectors 2 Remove Preparing the the palmrest_ Computer for cover with Disassembly touch pad Battery Pack ry 3 Remove Palmrest the Cover with heatspreader Touch Pad Heatspreader 4 Remove Revboard the keyboard Processor 5 Remove Hard Drives the display CD Drive panel file Cl SERVICE 20MANUALS COMPAQ 20_ 20che ESARIO 201200 20SERIES 201230 201232 513 html 1 of 2 6 27 2004 2 20 51 AM Compaq com Compaq Presario 1200 Series Maintenance and Service Guide Models 1230 and 1232 Battery assembly Charger Boar
62. etest Hard Drive Test Error Codes file CI SERVICE 20MANUALS COMPAQ 20_ 20chec SARIO 201200 20SERIES 201230 201232 error html 3 of 7 6 27 2004 2 20 23 AM Compaq com Compaq Presario 1200 Series Maintenance and Service Guide Models 1230 and 1232 1701 xx Hard drive format test failed 1 Run the Configuration and 1702 xx Gard drive read test failed Diagnostics Utilities and verify drive 1703 re E drive write read compare Tn that all secondary drives have test failed secondary drive capability 1704 xx Hard drive random seek test failed 3 Replace the hard drive and retest 1705 XX Hard drive controller test failed Fo Replace The systemi board and retest 1706 xx Hard drive ready test failed 1707 xx Hard drive recalibration test failed 1708 xx Hard drive format bad track test failed 1709 xx Hard drive reset controller test failed 1710 xx Hard drive park head test failed 1715 xx Hard drive head select test failed 1716 xx Hard drive conditional format test failed 1717 xx Hard drive ECC test failed 1719 xx Hard drive power mode test failed 1736 xx Drive monitoring test failed ECC ErrorCorrectionCode po Video Test Error Codes i es S 501 xx Video controller test failed The following apply to error codes 501 502 xx Video memory test failed xx through 516 xx 503 xx Video attribute test failed 504 xx Video character set test failed 505 xx Video 80 x 25 mode 9 x
63. ge Notice Preface Product Description Troubleshooting Illustrated Parts Catalog Removal amp Replacement Procedures Specifications Pin Assignments Battery Pack Operations Battery Pack Operating Time This appendix covers the following information concerning battery pack operating time e Increase battery pack operating time e Conditioning a battery pack e Disposal of a used battery pack Increasing Battery Pack Operating Time Battery pack operating time differs depending on several variables To avoid unnecessary replacement consider the following variables when determining how long a charged battery pack should last e Power management settings e Hardware configuration e Software applications e Installed options e Display brightness e Hard drive usage e Changes in operating temperature e Type and number of installed PC Cards NOTE The power consumption requirements for PC Cards vary widely Some cards drain the battery pack very rapidly Battery pack operating time can be increased by as much as 50 percent by controlling the energy required by the computer and the energy stored in the battery pack Minimizing the Energy Required To minimize the energy required by the computer follow these steps file C SERVICE 20MANUALS COMPAQ 20_ 20chec RIO 201200 20SERIES 201230 201232 battery html 1 of 3 6 27 2004 2 20 13 AM file CV SERVICE 20MANUALS COMPAQ 20_ 20checked 20o0k NO BOOKS PRESARI
64. ght Side Components Rear Connectors Power Management for Windows 98 file CI SERVICE 20MANUALS COMPAQ 20_ 20checked 200k NOTEBOOKS PRESARIO 201200 20SERIES 201230 201232 bottom html 1 of 2 6 27 2004 2 20 16 AM Compaq com Compaq Presario 1200 Series Maintenance and Service Guide Models 1230 and 1232 Power Management for Windows 95 privacy and legal statement file Cl SERVICE 20MANUALS COMPAQ 20_ 20checked 200k NOTEBOOKS PRESARIO 201200 20SERIES 201230 201232 bottom html 2 of 2 6 27 2004 2 20 16 AM Compaq com Compaq Presario 1200 Series Maintenance and Service Guide Models 1230 and 1232 COMPAQ United States June 27 2004 Maintenance amp Service Guide Presario 1200 Series Models 1230 and 1232 Home Page Notice Preface Product Description Troubleshooting Illustrated Parts Catalog Removal amp Replacement Procedures Specifications Pin Assignments Battery Pack Operations Rear Connectors Models and 1 AC Adapter 6 USB Features 2 Parallel Printer 7 Keyboard Mouse Controls and Port Port Lights 3 Serial Port 8 Modem Left Side 4 Fan Exhaust 9 Security Slot Components 5 External Right Side Monitor Port Components Bottom of Unit Power Management for Windows privacy and legal statement file CI SERVICE 20MANUALS COMPAQ 20_ 20checke
65. he battery pack Solving CD Drive Problems Some common causes and solutions for CD drive problems are listed in the following table Solving CD Drive Problems Problem Probable Cause Solution s CD drive cannot read a compact disc Compact disc is upside down or is Open the CD loading tray lay the improperly inserted in the CD drive compact disc in it label side up then close the tray CD is CD Plus or Pregap Track 0 Cannot read these type CDs in 24x type Remove the CD Solving Diskette and Diskette Drive Problems Some common causes and solutions for diskette and diskette drive problems are listed in the following table Solving Diskette and Diskette Drive Problems Problem Probable Cause Solution s Diskette is write protected Disable the diskette s write protect feature or use a diskette that is not write protected Computer is writing to the wrong Check the drive letter in the path drive statement Not enough space is left on the Use another diskette diskette file Cl SER VICE 20MANUALS COMPAQ 20_ 20chec RIO 201200 20SERIES 201230 201232 solving html 3 of 8 6 27 2004 2 20 26 AM Diskette drive cannot write to a diskette Compaq com Compaq Presario 1200 Series Maintenance and Service Guide Models 1230 and 1232 _ Drive error has occurred Run Computer Checkup from the Compaq Diagnostics diskette Diskette drive cannot read a diskette Diskette is
66. ide Models 1230 and 1232 the hard drive mounting bracket and lift up the hard drive Next Step Upper CPU Cover Diskette Drive Fan Assembly System Board Memory Module privacy and legal statement file CI SERVICE 20MANUALS COMPAQ 20_ 20che RESARIO 201200 20SERIES 201230 201232 55 html 2 of 2 6 27 2004 2 20 43 AM Compaq com Compaq Presario 1200 Series Maintenance and Service Guide Models 1230 and 1232 COMPAQ Maintenance amp Service Guide Presario 1200 Series Models 1230 and 1232 United States June 27 2004 Home Page Notice Preface Product Description Troubleshooting Illustrated Parts Catalog Removal amp Replacement Procedures Specifications Pin Assignments Battery Pack Operations Removing the CD Drive Electrostatic To remove Discharge the CD j i drive Service complete the Consideration l LT following Cables and steps Connectors Preparing 1 Prepare the i computer for Computer disassembly for Disassembly 2 Remove Battery Pack the palmrest Cover with touch pad Touch Pad Heatspreader nee Keyboard heatspreader Processor Hard Drives 4 Remove CD Drive the keyboard Battery 5 Remove Charger two screws Board located at file CI SERVICE 20MANUALS COMPAQ 20_ 20che RESARIO 201200 20SERIES 201230 201232 56 html 1 of 2 6 27 2004 2 20 44 AM Compaq com Compaq Presario 1200 Series Mai
67. imum Customized Disabled Power Saving Performance Idle Mode On Off lOff lOff Sleep Timeout 5 minutes 60 minutes 15 minutes lOff file Cl SER VICE 20MANUALS COMPAQ 20_ 20che 10 201200 20SERIES 201230 201232 power95 html 1 of 3 6 27 2004 2 20 19 AM Compaq com Compaq Presario 1200 Series Maintenance and Service Guide Models 1230 and 1232 Resume On Time Off Off lOff Selectable Resume Time Selectable Selectable Selectable Selectable Hard Drive Timeout 10 seconds 15 minutes 5 minutes Disabled Sleep Sleep is a power conservation mode that performs the following functions Turns off the display after a selected period of inactivity Automatically reduces the amount of power the computer uses The computer is immediately ready for use when any key is pressed Sleep mode is indicated by the blinking Power On LED The computer may be manually put in Sleep mode by pressing the Fn F4 keys Hibernation Mode Hibernation is a power conservation mode that performs the following functions e Saves all current information from memory to a file on the hard drive e Turns off the computer e Can be restored after any amount of time The Hibernation file is preinstalled on the hard disk The Hibernation file is slightly larger than the total RAM memory of the computer system memory memory expansion board video memory The Hibernation 100 MB partition can be reinstalled with the QuickRestore CD Hibernation is initiated
68. ion e Diskette drive e Hard drive e CD drive e Battery pack Physical and Environmental Computer Specifications U S Metric file CI SER VICE 20MANUALS COMPAQ 20_ 20che SARIO 201200 20SERIES 201230 201232 spec html 1 of 7 6 27 2004 2 20 09 AM Compaq com Compaq Presario 1200 Series Maintenance and Service Guide Models 1230 and 1232 1 97 in 12 20 in 10 08 in 7 326 Ib 7 326 Ib Stand Alone Battery Pack Power Requirements Nominal Operating Maximum Average Peak Operating AC Power Requirements Operating Frequency Meets IEC 801 4 and IEC801 5 Maximum Transient 1kV for 50 ns Temperature ff Pp Operating i i 50 tO HPF 2 tc BB PC Nonoperating 4 tol40 F fF2 to60ee o Relative Humidity noncondensing fo Operating 10t090 85 C to90 ooo Nonoperating tw 38 7 C max 5 to 95 SBOP tO 5 Altitude YYYY p Operating Oto10 000ft Dto3 15km o Nonoperating Oto30 000ft Dto9 I4km Shock y Operating 2 L0G 11 ms half sine fo Non operating 240G 2ms halfsine Vibration p Operating 5 Nonoperating pse n O O NOTE Applicable product safety standards specify thermal limits for plastic surfaces Compaq Presario 1200 Series Portable Computers operate well within this range of temperatures System Interrupts System Interrupts Hardware IRQ SystemFunction IRQ l mer interrupt IRQI Keyboard IRQ i
69. ions may void any warranty Serial Number When requesting information or ordering spare parts the computer serial number should be provided to Compaq The serial number is located on the bottom of the computer Locating Additional I nformation The following documentation is available to support this product Compaq Presario 1200 Series Portable Computer documentation set Introducing Windows 95 Guide Service Training Guides Compaq Service Advisories and Bulletins Compaq QuickFind Compaq Service Quick Reference Guide privacy and legal statement file CVSERVICE 20MANUALS COMPAQ 20_ 20chec RIO 201200 20SERIES 201230 201232 preface html 2 of 2 6 27 2004 2 20 04 AM Compaq com Compaq Presario 1200 Series Maintenance and Service Guide Models 1230 and 1232 COMPAQ Maintenance amp Service Guide Presario 1200 Series Models 1230 and 1232 United States June 27 2004 Home Page Notice Preface Product Description Troubleshooting Illustrated Parts Catalog Removal amp Replacement Procedures Specifications Pin Assignments Battery Pack Operations Product Description Models and Compaq Features Pesati Portable Controls and Computer is Lights ao l f continuation Left Side of the new Components generation z z of Right Side multimedia Components portable computers with an innovative integrated design outstanding audio and video advanced core features row
70. ivacy and legal statement file CI SERVICE 20MANUALS COMPAQ 20_ 20che 10 201200 20SERIES 201230 201232 compaq1 html 2 of 2 6 27 2004 2 20 26 AM Compaq com Compaq Presario 1200 Series Maintenance and Service Guide Models 1230 and 1232 COMPAQ United States June 27 2004 Maintenance amp Service Guide Presario 1200 Series Models 1230 and 1232 Home Page Notice Preface Product Description Troubleshooting Illustrated Parts Catalog Removal amp Replacement Procedures Specifications Pin Assignments Battery Pack Operations System Unit Description Boards Display Assembly Mass Storage Devices 1 Keyboard French Canadian 330956 121 2 Palmrest Cover 330965 001 Miscellaneous 3 Upper CPU Cover w Cable and Power 330963 Cable Kit Switch Top Plastics 001 Cables 4 Speaker Assembly w Cable 330960 001 Miscellaneous Hardware and Plastics Kit Miscellaneous Parts Documentation and Software file Cl SERVICE 20MANUALS COMPAQ 20_ 20checked 200k NOTEBOOKS PRESARIO 201200 20SERIES 201230 201232 system html 1 of 3 6 27 2004 2 20 27 AM 5 CPU Base Assembly Enclosure Bottom 330948 Plastics 001 6 Battery Pack E S NiMH 330935 001 Compaq com Compaq Presario 1200 Series Maintenance and Service Guide Models 1230 and 1232 file Cl SERVICE 20MANUALS COMPAQ 20_ 20checked 200k NOTEBOOKS PRESARIO 201200 20S
71. le Information not available Typical Including settling in ms Single track Average Full stroke Transfer Rate Information not available Information not available At interface CD Drive Information not available p CD Drive Po 24x CD Drive S Dimensions Information not availabe Weight Information not available Rotational Speed Informationnotavailable Typical Transfer Rate Information not available Sustained Data Transfer Rate Access Time Information not available Average Random Access Time Spin Up time Information not available Data Buffer Capacity Information not available file CI SERVICE 20MANUALS COMPAQ 20_ 20che SARIO 201200 20SERIES 201230 201232 spec html 6 of 7 6 27 2004 2 20 09 AM Compaq com Compaq Presario 1200 Series Maintenance and Service Guide Models 1230 and 1232 Battery Pack Battery Pack Nickel Metal Hydride NiMH Lithium Ion Li ion Dimensions Height 0 8 in 20 3 mm 0 8 in 20 3 mm Length 5 7 in 145 mm 5 7 in 145 mm Width 3 1 in 78 7 mm 3 1 in 78 7 mm Weight 1 01 Ib 458 1 g 0 90 Ib 408 2 g Battery Pack Operating Time 2 30 hr 3 00 hr Energy Nominal Open Circuit Voltage Capacity Power Environmental Requirements Operating Temperature Non operating Temperature Charging Temperature 32 F 0 50 C 20 C 60 C 5 C 45 C 32 F 0 50 C 20 C 60 C 5 C 45
72. llowing tables If the problem appears related to a software application check the documentation provided with the software Solving Audio Problems Some common audio problems and solutions are listed in the following table Solving Audio Problems Problem Probable Cause Solution s Computer does not beep after the Power This is typical it indicates successful No action is required On Self Test POST completion of the Power On Self Test POST Solving Battery Pack and Battery Gauge Problems Some common causes and solutions for battery pack problems are listed in the following table The Solving Power Problems section in this chapter may also be applicable Solving Battery Pack and Battery Gauge Problems Problem Probable Cause Solution s Battery pack is discharged Computer won t turn on when battery pack is inserted and power cord is unplugged Connect the computer to an external power source and charge the battery pack Replace the battery pack with a fully charged battery pack Check the battery connectors on the system board to verify they are evenly spaced and that they are not bent or broken file Cl SER VICE 20MANUALS COMPAQ 20_ 20chec RIO 201200 20SERIES 201230 201232 solving html 1 of 8 6 27 2004 2 20 26 AM Compaq com Compaq Presario 1200 Series Maintenance and Service Guide Models 1230 and 1232 Computer is beeping and battery LED Battery charge is
73. meric data processor sss sS 0170h 0177h Secondary IDE controller 01F0h 01F7h Primary IDE controller 0376h 0376h Standard IDE ESDI Hard Disk Controller 0378h 037FhH Printer Port LPT1 0388h 038Bh s lt i si AUDIO TM 16 bit Sound 0398h 0399h s Motherboardresources i ss i z CO sS 03B0h 03BBh Graphies Controller 03C0h 03DFh Graphics Controller sss 03F0h 03F5h Standard Floppy Disk Controller ss 03F6h 03F6h Standard IDE ESDI Hard Disk Controller Cs 03F7h 03F7h Standard Floppy Disk Controller 03F8h 03FFh Communications Port COM1 0480h 048Fh Motherboard resources 04D0h 04D1h Motherboard resources istsi lt lt iCtitws 0CF8h OCFFh a Pas 3000h 307Fh Cyrix Cx5520 PCI to ISA bridge ss lt s sS 4000h 401Fh Cyrix Cx5520 PCI to ISA bridge 5000h 500Fh Cyrix Cx5520 PCI to ISA bridge sts i sSS System Memory Catalog po System Memory Catalog gt gt gt Memory Address sOC System Function ss i lt lt lt Cstwst 00000000h 0009FFFFh System board extension for PMP BIOS ss 000A0000h 000AFFFFh Graphics Controller sss 000B0000h 000BFFFFh Graphics Controller ss s sS 000C0000h 000C7FFFh Graphics Controller sss 000C8000h 000C8FFFh S PCI 1221 CardBus Controller ss s S 000C9000h 000C9FFFh IPCl 1221 CardBus Controller ss SsS 000CC000h 0
74. nd Service Guide Models 1230 and 1232 Display Panel previous Assembly procedures Upper CPU Cover Speaker Assembly Diskette Drive Fan Assembly System Board Memory Module privacy and legal statement file C SERVICE 20MANUALS COMPAQ 20_ 20che RESARIO 201200 20SERIES 201230 201232 52 html 2 of 2 6 27 2004 2 20 40 AM Compaq com Compaq Presario 1200 Series Maintenance and Service Guide Models 1230 and 1232 United States June 27 2004 COMPAQ Maintenance amp Service Guide Presario 1200 Series Models 1230 and 1232 Home Page Notice Preface Product Description Troubleshooting Illustrated Parts Catalog Removal amp Replacement Procedures Specifications Pin Assignments Battery Pack Operations Removing the Keyboard Electrostatic i a the Discharge OLE Sea eyboard g complete the Service following Considerations steps Cables and Connectors 1 Prepare the computer for disassembly Preparing the Computer for Disassembly Battery Pack 2 Remove the palmrest_ Palmrest cover with Cover with touch pad Touch Pad Heatspreader 3 Remove the Keyboard oer P 4 Gently lift Hard Drives up the front of CD Drive the keyboard Battery Charger Board Mert ateg Modem file CI SERVICE 20MANUALS COMPAQ 20_ 20che RESARIO 201200 20SERIES 201230 201232 53 html 1 of 2 6 27 2004 2 20 41 AM Compaq com Compaq Presario
75. nd reassembly When handling the plastic parts use care Apply pressure only at the points designated in the maintenance instructions Back to Top of Page Return to Removal amp Replacement Procedures 9 Legal Notices and Privacy Statement Revised 01 July 1998 privacy and legal statement file C SER VICE 20MANUALS COMPAQ 20_ 20chec RIO0 201200 20SERIES 201230 201232 cables1 html 2 of 2 6 27 2004 2 20 37 AM Compaq com Compaq Presario 1200 Series Maintenance and Service Guide Models 1230 and 1232 COMPAQ Maintenance amp Service Guide Presario 1200 Series Models 1230 and 1232 United States June 27 2004 Home Page Notice Preface Product Description Troubleshooting Illustrated Parts Catalog Removal amp Replacement Procedures Specifications Pin Assignments Battery Pack Operations Preparing the Computer for Disassembly Electrostatic Before beginning removal and replacement procedures complete the following procedures Discharge Semice 1 Disconnect AC power and any external devices Considerations Cables and 2 Remove the battery pack Connectors 3 Remove any PC Cards Battery Pack Palmrest I MPORTANT The battery pack should be removed before performing P BREST any internal maintenance on the computer Cover with Touch Pad Heatspreader Keyboard Sees WARNING Metal objects can damage the battery pack as well as Processo
76. nnector Pin Signal Carrier Detect OIGIOLOIO OIOIDIC Receive Dala Transmit Data Data Terminal Ready Signal Ground Data Set Ready Ready to Send Clear to Send Ring Indicator Keyboard Mouse Connector Pin Signal 5 VDC Clock Not defined External VGA Monitor Connector Pin Signal file CI SERVICE 20MANUALS COMPAQ 20_ 20chec RIO 201200 20SERIES 201230 201232 connec1 html 2 of 4 6 27 2004 2 20 13 AM Compaq com Compaq Presario 1200 Series Maintenance and Service Guide Models 1230 and 1232 Red Analog Green Analog Blue Analog Not connected Ground Ground Analog Ground Analog Ground Analog Not connected Ground Monitor Detect DDC2B Data Horizontal Sync Vertical Sync DDC2B Clock Universal Serial Bus Connector Pin Signal file Cl SERVICE 20MANUALS COMPAQ 20_ 20chec RIO 201200 20SERIES 201230 201232 connec1 html 3 of 4 6 27 2004 2 20 13 AM Compaq com Compaq Presario 1200 Series Maintenance and Service Guide Models 1230 and 1232 Modem Connector Pin Signal privacy and legal statement file CI SERVICE 20MANUALS COMPAQ 20_ 20chec RIO 201200 20SERIES 201230 201232 connec1 html 4 of 4 6 27 2004 2 20 13 AM file CVSERVICE 20MANUALS COMPAQ 20_ 20checked 200k NO BOOKS PRESARIO 201200 20SERIES 201230 201232 battery html COMPAQ United States June 27 2004 Maintenance amp Service Guide Presario 1200 Series Models 1230 and 1232 Home Pa
77. ntenance and Service Guide Models 1230 and 1232 Modem the back CD Displa drive Panel Assembly Upper CPU Cover Speaker Assembly Diskette Drive Fan Assembly System Board Memory Module privacy and legal statement Next Step file CI SERVICE 20MANUALS COMPAQ 20_ 20che RESARIO 201200 20SERIES 201230 201232 56 html 2 of 2 6 27 2004 2 20 44 AM Compaq com Compaq Presario 1200 Series Maintenance and Service Guide Models 1230 and 1232 COMPAQ United States June 27 2004 Maintenance amp Service Guide Presario 1200 Series Models 1230 and 1232 Home Page Notice Preface Product Description Troubleshooting Illustrated Parts Catalog Removal amp Replacement Procedures Specifications Pin Assignments Battery Pack Operations Removing the Battery Charger Board To remove the battery charger board complete the following steps 1 Prepare the computer for Electrostatic Disch disassembly ischarge Service 2 Remove the Considerations Cables and Connectors Preparing the Computer for Disassembly Battery Pack Palmrest Cover with Touch Pad Heatspreader Keyboard Processor Hard Drives palmrest cover with touch pad 3 Remove the heatspreader 4 Remove the keyboard 6 Remove the hard drive 7 Remove one screw from the battery charger board unplug the file Cl SERVICE 20MANUALS COMPAQ 20_ 20che RE
78. nterrupt Controller Cascade ss s IRQS o internal Modem file CI SERVICE 20MANUALS COMPAQ 20_ 20che SARIO 201200 20SERIES 201230 201232 spec html 2 of 7 6 27 2004 2 20 09 AM Compaq com Compaq Presario 1200 Series Maintenance and Service Guide Models 1230 and 1232 IRQ Serial Port COM1 IROS Audio Controller HRQE l Diskette Drive IRQ7 Parallel Port LPT 1 default IRQ8 System CMOS Real Time Clock sss s S IRQS l ideo Controller IRQ9 IRQ Holder for PCI Steering 00000 IRQI o PCE 1221 CardBus Controller IRQIO o PCI I221 CardBus Controller IRQIO IRQ Holder for PCI Steering IRQI Compaq PCI to USB Open Host Controller IRQI o IRQ Holder for PCI Steering lll IRQ12 o PS 2 TouchPad Mouse IRQI3 0 Numeric processor IRQI4 o Primary IDE Controller IRQ15 Secondary IDE Controler System DMA System DMA Hardware DMA System Function gt gt gt gt gt gt gt DMA Audio Controller IDMA2 DisketteDrive IDMA4 DMA Controller IDMA5 Audio Controller System I O Address ystem1 O Address 0061h 0061h CS S C C CS SS Ste speaker file CI SER VICE 20MANUALS COMPAQ 20_ 20che SARIO 201200 20SERIES 201230 201232 spec html 3 of 7 6 27 2004 2 20 09 AM Compaq com Compaq Presario 1200 Series Maintenance and Service Guide Models 1230 and 1232 00C0h 00DFh DMA Controller 00ECh 00EFh Motherboard resources tt s iti s s s S 00F0h 00FFh Nu
79. odels 1230 and 1232 COMPAQ United States June 27 2004 Maintenance amp Service Guide Presario 1200 Series Models 1230 and 1232 Home Page Notice Preface Product Description Troubleshooting Illustrated Parts Catalog Removal amp Replacement Procedures Specifications Pin Assignments Battery Pack Operations Removing the Palmrest Cover with Touch Pad The palmrest cover with touch pad must be removed to gain access to any of the interior components of the computer and it is the first component that has to be removed to gain access to the interior components Electrostatic Discharge Service Considerations T Cables and Connectors Preparing the Computer for Disassembly Battery Pack It is not necessary Heatspreader to remove Keyboard the tae pane Processor assembly to Hard Drives access the CD Drive interior ae components Battery of the Charger Board computer Modem EAEN ENA To remove the palmrest cover with Assembly touch pad complete Upper CPU the following steps Cover 1 Prepare the file CI SERVICE 20MANUALS COMPAQ 20_ 20che RESARIO 201200 20SERIES 201230 201232 51 html 1 of 2 6 27 2004 2 20 39 AM Compagq com Compaq Presario 1200 Series Maintenance and Service Guide Models 1230 and 1232 Speaker computer for Assembly disassembly Diskette Drive 2 Close the Fan Assembl computer and turn Sys
80. r Keyboard Processor Hard Drives CD Drive Battery Charger Board Modem Upper CPU Cover Speaker Assembly Diskette Drive To remove the display panel assembly complete the following steps 1 Prepare the computer for disassembly 2 Remove the palmrest cover with touch pad 3 Remove the heatspreader 4 Remove the keyboard 5 Remove the modem 6 Pull up the hinge covers and lift the covers off the chassis IMPORTANT Next Step file Cl SERVICE 20MANUALS COMPAQ 20_ 20che RESARIO 201200 20SERIES 201230 201232 59 html 1 of 2 6 27 2004 2 20 46 AM Compaq com Compaq Presario 1200 Series Maintenance and Service Guide Models 1230 and 1232 Fan Assembly System Board Memory Module privacy and legal statement file Cl SERVICE 20MANUALS COMPAQ 20_ 20che RESARIO 201200 20SERIES 201230 201232 59 html 2 of 2 6 27 2004 2 20 46 AM Compaq com Compaq Presario 1200 Series Maintenance and Service Guide Models 1230 and 1232 COMPAQ Maintenance amp Service Guide Presario 1200 Series Models 1230 and 1232 United States June 27 2004 Home Page Notice Preface Product Description Troubleshooting Illustrated Parts Catalog Removal amp Replacement Procedures Specifications Pin Assignments Battery Pack Operations Removing the Upper CPU Cover t To remove the Upper CPU cover complete the following s
81. r the battery contacts in the battery compartment To prevent Hard Drives M damage do not allow metal objects to touch the battery CD Dri contacts Place only the battery pack for the Compaq Presario ae ane eee 1200 Series Portable Computers into the battery compartment Battery Do not force the battery pack into the bay if insertion does not Charger Board occur easily Modem file Cl SERVICE 20MANUALS COMPAQ 20_ 20che ARIO 201200 20SERIES 201230 201232 newp1 html 1 of 2 6 27 2004 2 20 37 AM Compaq com Compaq Presario 1200 Series Maintenance and Service Guide Models 1230 and 1232 Display Panel CAUTION Do not crush puncture or incinerate the battery pack Assembly Do not open a battery pack as this damages the pack makes it Upper CPU Ji unusable and exposes potentially harmful battery components Gaver There are no field serviceable parts located inside the battery pack Speaker Assembly Diskette Drive Fan Assembly System Board Memory Module The Compaq Presario 1200 Series Portable Computers have several screws of various sizes which are not interchangeable Alezi H Care must be taken during reassembly to ensure that the correct screws are used in their correct location During removal please keep respective screws with their associate sub assembly privacy and legal statement file Cl SER VICE 20MANUALS COMPAQ 20_ 20che ARIO 201200 20SERIES 201230 201232 newp1 html 2 of 2 6 27 2004 2 20 3
82. rd Failure Probable Cause Recommended Action DMA timers etc Replace the system boarda po 162 System Options Not Set i ss i s s SCS Probable Cause Recommended Action Configuration incorrect Run Computer Setup CMOS reflects that an invalid eee configuration has been set RAM failure 1 Replace the memory modules 2 Replace the system board Memory test data error 1 Replace the memory modules 2 Replace the system board XXO000YZZ RAM failure Replace the system board file CV SERVICE 20MANUALS COMPAQ 20_ 20che RIO 201200 20SERIES 201230 201232 power html 1 of 2 6 27 2004 2 20 20 AM Compaq com Compaq Presario 1200 Series Maintenance and Service Guide Models 1230 and 1232 XX000YZZ 201 Memory Error Probable Cause Recommended Action 301 Keyboard Error Probable Cause Recommended Action Keyboard failure 1 Ensure the keys are not depressed during POST 2 Reconnect the keyboard with the computer off 3 Replace the keyboard 304 Keyboard or System Unit Error Probable Cause Recommended Action Keyboard or system board error 1 Replace the keyboard 2 Replace the TouchPad or mouse 3 Replace the system board 601 Diskette Controller Error Probable Cause Recommended Action Mismatch in drive type or failure in the diskette controller 1 Run Computer Checkup TEST 2 Check and or replace cables 3 Repla
83. rify that the power on password has been cleared If it has not been cleared repeat Steps 1 through 10 file CI SER VICE 20MANUALS COMPAQ 20_ 20chec RIO 201200 20SERIES 201230 201232 ponpass html 2 of 2 6 27 2004 2 20 20 AM Compaq com Compaq Presario 1200 Series Maintenance and Service Guide Models 1230 and 1232 COMPAQ United States June 27 2004 Maintenance amp Service Guide Presario 1200 Series Models 1230 and 1232 Home Page Notice Preface Product Description Troubleshooting Illustrated Parts Catalog Removal amp Replacement Procedures Specifications Pin Assignments Battery Pack Operations Power On Self Test POST Running POST To run POST complete the following steps Turn off the computer then turn on the computer If POST does not detect any errors the computer will not beep This indicates successful completion of POST test POST has run successfully and boots from the hard drive or from a bootable diskette if one is installed in the diskette drive If POST detects errors the errors are indicated by screen and or audible messages Refer to Power On Self Test POST Codes in the tables for a list of POST codes and their relevant descriptions NOTE If the system is not functioning well enough to run POST or if the display is not functioning well enough to a show POST error messages refer to the Troubleshooting tables Power On Self Test Messages 102 System Boa
84. s described in the diagnostic tables if you are unable to run POST or if POST displays an error message When following the recommended actions in the Sections on POST and Diagnostic Error Codes perform them in the order listed Rerun POST after each recommended action until the problem is solved and no error message occurs Once the problem is solved do not complete the remaining recommended actions file Cl SER VICE 20MANUALS COMPAQ 20_ 20chec RIO 201200 20SERIES 201230 201232 trouble html 1 of 2 6 27 2004 2 20 06 AM Compaq com Compaq Presario 1200 Series Maintenance and Service Guide Models 1230 and 1232 If the problem is intermittent check the foxes Computer several times to verify that the problem is solved privacy and legal statement file Cl SERVICE 20MANUALS COMPAQ 20_ 20chec RIO 201200 20SERIES 201230 201232 trouble html 2 of 2 6 27 2004 2 20 06 AM file Cl SERVICE 20MANUALS COMPAQ 20_ 20checked 200k NOTEBOOKS PRESARIO 201200 20SERIES 201230 201232 illust html United States June 27 2004 COMPAQ Maintenance amp Service Guide Presario 1200 Series Models 1230 and 1232 Home Page Notice Preface Product Description Troubleshooting Illustrated Parts Catalog Removal amp Replacement Procedures Specifications Pin Assignments Battery Pack Operations Illustrated Parts Catalog System Unit Boards Display Assembly Mass Storage Devices Miscellaneous
85. stem Memory Expansion Board Memory Total Memory 32 MB 6M AB MB 32 MB 32 MB 64 MB B2 MB 0000 s sCSAMB 96 MB Diskette Drive Information not available Diskette Drive Capacity per Diskette High Low Diskette Size s sS Number of LED Indicators Read Write Number of Drives Supported et Drive Rotation rpm gt s i s s Transfer Rate Kbps gt Bytes per Sector file CI SERVICE 20MANUALS COMPAQ 20_ 20che SARIO 201200 20SERIES 201230 201232 spec html 5 of 7 6 27 2004 2 20 09 AM Information Information Information Information Information Information Information not available not available not available not available not available not available not available Compaq com Compaq Presario 1200 Series Maintenance and Service Guide Models 1230 and 1232 Sectors per Track High Low Information not available Tracks per Side High Low Information not available Access Times Information not available Track to Track ms Average ms Setting Time ms Latency Average ms Cylinders High Low Information not available Number of Read Write Heads Information not available Hard Drive Information not available ooo Hadors Logical Configuration Cylinders Heads Sectors per track Bytes per sector Information not available Information not available Seek Times Information not availab
86. tem Board the computer upside Menor down Module 3 Remove four screws from the bottom of the computer Next Step privacy and legal statement file Cl SER VICE 20MANUALS COMPAQ 20_ 20che RESARIO 20 1200 20SERIES 20 1230 201232 51 html 2 of 2 6 27 2004 2 20 39 AM Compaq com Compaq Presario 1200 Series Maintenance and Service Guide Models 1230 and 1232 COMPAQ Maintenance amp Service Guide Presario 1200 Series Models 1230 and 1232 United States June 27 2004 Home Page Notice Preface Product Description Troubleshooting Illustrated Parts Catalog Removal amp Replacement Procedures Specifications Pin Assignments Battery Pack Operations Removing the Heatspreader To remove Electrostatic the Discharge heatspreader isenarge complete the Service following Considerations steps Cables and Connectors 1 Prepare Preparing the Computer for the computer for_ 3 disassembly Disassembly Battery Pack J Remove Palmrest the palmrest Cover with cover with Touch Pad touch pad Kevboard 3 Remove neypoara two screws Processor from the Hard Drives heatspreader z and lift out of CD Drive the chassis Battery Charger Board To replace Modem the heatspeader reverse the file CI SERVICE 20MANUALS COMPAQ 20_ 20che RESARIO 201200 20SERIES 201230 201232 52 html 1 of 2 6 27 2004 2 20 40 AM Compaq com Compaq Presario 1200 Series Maintenance a
87. teps 1 Prepare the computer for disassembly 2 Remove the palmrest cover with_ Electrostatic touch pad Discharge Service 3 Remove Considerations the Eke heatspreader Connectors h 4 Remove Preparing the the keyboard Computer for Disassembly Disassembl 5 R ine Battery Pack the hard drive file Cl SERVICE 20MANUALS COMPAQ 20_ 20che ESARIO 201200 20SERIES 201230 201232 510 html 1 of 2 6 27 2004 2 20 47 AM Compaq com Compaq Presario 1200 Series Maintenance and Service Guide Models 1230 and 1232 Palmrest Cover with veal Touch Pad GiSplay _ panel Heatspreader E Keyboard Processor 7 Remove Hard Drives the screw z located CD Drive under the Battery bottom of the unit Charger Board rear which Modem secures the Display Panel Upper CPU Assembly cover to the chassis and remove three screws Speaker located on Assembly the top Diskette Drive 8 Lift the Fan Assembly Upper CPU System Board cover off the Snaps on the Memory chassis Module which will disconnect the power switch from the connector on the system board To replace the Upper CPU cover reverse the previous procedures privacy and legal statement file CI SERVICE 20MANUALS COMPAQ 20_ 20che ESARIO 201200 20SERIES 201230 201232 510 html 2 of 2 6 27 2004 2 20 47 AM Compaq com Compaq Presario 1200 Series Maintenance and Service Guide Models 1230 and 1232 COMPAQ Maintenance amp
88. the screen times out and goes blank e the hard drive spins down Each of these system components will go to sleep after the selected or default periods of inactivity The setting for hard drive must be less than or equal to the setting for System te are ai if you re on a network it s recommended that you set System Standby to Never There are five categories of power management settings under the Control Panel The default setting for each feature is listed below in the tables Power Management Properties Tab Power Schemes Plugged in Running on Batteries file C SERVICE 20MANUALS COMPAQ 20_ 20che ARIO 201200 20SERIES 201230 201232 power html 1 of 4 6 27 2004 2 20 18 AM Compaq com Compaq Presario 1200 Series Maintenance and Service Guide Models 1230 and 1232 Always on System Standby Never 15 minutes Turn OFF Monitor After 15 minutes After 10 minutes Always on System Standby After 15 minutes After 10 minutes Power Management Properties Tab ALARMS Low Battery Alarm 10 Critical Battery Alarm 0 Alarm Actions X Display Message Notification Text Action No Action Power Management Properties Tab POWER METER Default Tab ADVANCED Default Display Properties Tab POWER METER Monitor Laptop Display Maximum resolution according to unit display size System Properties Tab Device Manager Default Disk Drives X DMA CD ROM X DMA Sleep You can select Sleep mode instead of turning off the computer wh
89. trol for brightness or contrast if Adjust the Brightness of the display applicable is not set properly by using Fn F7 or Fn F8 Adjust the Contrast of the display by using Fn F5 or Computer screen is in direct light Tilt display or move computer file CVSERVICE 20MANUALS COMPAQ 20_ 20chec RIO 201200 20SERIES 201230 201232 solving html 4 of 8 6 27 2004 2 20 26 AM Compaq com Compaq Presario 1200 Series Maintenance and Service Guide Models 1230 and 1232 Screen is blank Screen save was initiated by Power Management due to lack of user activity Display has overheated If computer is in direct sunlight move it and allow it to cool off Display is blank and the Suspend icon System is in Suspend mode Press any key or touch the Touch Pad is flashing Press any key or touch the Touch Pad Internal display is blank and the Display function was switched to the Use Fn F2 to switch between LCD screen on an external monitor displays jexternal monitor information Problem Probable Cause Solution s Internal display flashes or has garbled Using 1024 x 768 or higher Restart the computer characters when computer is connected to resolution on external external monitor monitor and have toggled back to internal display which supports up to 800 x 600 Improper backlight or display cable connections The light tubes on the edge of the display panel do not light up at all
90. tup An external device or PC Card is Turn off or disconnect external draining the battery devices when not using them Battery pack is warm to the touch Normal warming has occurred due to No action is required after charging charging Battery pack operating time is far Power management is turned off or Enable power management in less than the documented disabled Computer Setup and in Windows average operating time Power Properties An external device or PC Card is Turn off or disconnect external draining the battery devices when not using them file Cl SER VICE 20MANUALS COMPAQ 20_ 20chec RIO 201200 20SERIES 201230 201232 solving html 2 of 8 6 27 2004 2 20 26 AM Compaq com Compaq Presario 1200 Series Maintenance and Service Guide Models 1230 and 1232 Battery pack has partially self Condition the battery pack by fully discharged charging fully discharging then fully recharging it To maintain the charge leave battery packs in the computer when it is connected to external power If the computer is disconnected from external power for more than two weeks remove battery packs from the computer to reduce the discharge rate Battery pack is being exposed to Keep the battery pack within the high temperatures or extremely cold recommended temperature ranges temperatures Operating 50 F to 104 F 10 C to 40 C Storage 4 F to 86 F 20 C to 30 C Recharge t
91. ubleshooting Illustrated Parts Catalog Removal amp Replacement Procedures Specifications Pin Assignments Battery Pack Operations Contacting Compag Support Obtain the following information before contacting Compaq Reseller Support Product name Product serial number Purchase date Conditions under which the problem occurred Any error messages that have occurred Hardware configuration Type of printer connected Hardware software being used Printed result of Computer Checkup TEST Printed copies of CONFIG SYS and AUTOEXEC BAT files if possible Shipping Preparation To ship the computer complete the following steps 1 Back up the critical hard drive files Ensure that backup tapes diskette are not exposed to electrical or magnetic fields while stored in transit 2 Turn off the computer and external devices 3 Disconnect the external devices from their power sources then from the computer file Cl SERVICE 20MANUALS COMPAQ 20_ 20che 10 201200 20SERIES 201230 201232 compaq1 html 1 of 2 6 27 2004 2 20 26 AM Compaq com Compaq Presario 1200 Series Maintenance and Service Guide Models 1230 and 1232 m Ensure that there is no diskette in the diskette drive and that there are no IMPORTANT PC Cards in the PC slots 4 Close the display and all exterior doors of the computer 5 Pack the computer with sufficient packing material to protect it Use the original packing box or similar packaging pr
92. uring the reassembly process it can damage the unit Compaq strongly recommends that all screws removed during disassembly be kept with the part that was removed then returned to their proper locations As each subassembly is removed from the computer it should be placed IMPORTANT away from the work area to prevent damage Return to Removal amp Replacement Procedures file Cl SERVICE 20MANUALS COMPAQ 20_ 20chec RIO 201200 20SERIES 201230 201232 service html 1 of 2 6 27 2004 2 20 34 AM Compaq com Compaq Presario 1200 Series Maintenance and Service Guide Models 1230 and 1232 privacy and legal statement file Cl SERVICE 20MANUALS COMPAQ 20_ 20chec RIO 201200 20SERIES 201230 201232 service html 2 of 2 6 27 2004 2 20 34 AM Compaq com Compaq Presario 1200 Series Maintenance and Service Guide Models 1230 and 1232 COMPAQ United States June 27 2004 Maintenance amp Service Guide Presario 1200 Series Models 1230 and 1232 Home Page Notice Preface Product Description Troubleshooting Illustrated Parts Catalog Removal amp Replacement Procedures Specifications Pin Assignments Battery Pack Operations Cables and Connectors Most cables used throughout the unit are ribbon cables Cables must be handled with extreme care to avoid damage Apply only the tension required to seat or unseat the cables during insertion or removal from the connector Handle cables by the connector whenev

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