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Chamberlain 349544 Garage Door Opener User Manual

1. The garage door opener lights will flash or two clicks will be heard when the code has been programmed Repeatthe steps for programming additional remote controls or keyless entry devices TO ADD REPROGRAM OR CHANGE A REMOTE CONTROL KEYLESS ENTRY PIN USING THE SMART CONTROL PANEL Press the navigation button 2 Use the navigation buttons 3 Select REMOTE or below MENU to view the to scroll to PROGRAM Features menu 4 Remote Control KEYPAD to program from Press the button on the remote control that you wish to operate your Press to continue the program menu garage door Press IE to continue Keyless Entry TTC OFF REMOTE A Enter a 4 digit personal identification number PIN of your choice on Lo m LIGHT TO REMOTE the keyless entry keypad Then press the ENTER button EXIT 4c KEYPAD OOM f ext e Ly The garage door opener lights will flash or two clicks will be heard when OE YN O C9 CJ A the code has been programmed Repeat the steps for programming additional remote controls or keyless entry devices If programming is unsuccessful program the remote using the learn button 39 Remote Control PROGRAM A REMOTE CONTROL USING THE LEARN BUTTON 1 Locate the Learn Button 2 Pressand immediately release the Learn button The Learn LED will glow steady for 30 seconds Within 30 seconds When replacing the lightlens cover en
2. YY 1 4 20x1 3 4 i Screw 6 32x1 Screw 6ABx1 1 2 STOMA nT tae Drywall Anchors 2 Staples Assembly 1 Assemble the rail and trolley CAUTION To prevent NJURY from pinching keep hands and fingers away from the joints while assembling the rail To avoid installation difficulties do not run the garage door opener until instructed to do so 1 1 1 2 1 3 1 4 1 5 1 6 1 7 Assemble the trolley by sliding the inner trolley into the outer trolley Carefully remove the straight door arm and hanging brackets packaged inside the front rail Align the rails on a flat surface as shown The front rail has a cut out window near the end Make sure thatthe larger hole on the front rail is facing up Slide the tapered end of each rail section into the larger end ofthe rail section in front of it The tabs along the side will lock in place All holes in the rail sections should face up Insert a screwdriver into the hole shown this will temporarily keep the trolley from sliding off the end ofthe rail Check to make sure that the 4 plastic wear pads are inside the inner trolley If they are missing check all the packing material and snap them back into place Slide the trolley along the rail toward the screwdriver as shown To garage door opene gy Trolley Wear Pads Assembly 2 Fasten the rail to the garage door opener CAUTI O N NOTE ONLY use the
3. 39 40 To Erase the Memory 40 To Open the Door Manually 41 Maintenance 42 Troubleshooting 43 44 Repair Parts 45 46 Accessories leere 47 Warranty nene m 48 Preparation Safety Symbol and Signal Word Review This garage door opener has been designed and tested to offer safe service provided itis installed operated maintained and tested in strict accordance with the instructions and warnings contained in this manual When you see these Safety Symbols and Signal Words on the following pages they will alert you to the possibility of serious injury or deathif you do not comply with the warnings that accompany them The hazard may come from something mechanical or from electric shock Read the warnings carefully 4 WARNING Mechanical A WARNING Electrical When you see this Signal Word on the following pages it will alert you to the possibility of damage to your garage door and or the garage door opener if you do not comply with the cautionary statements that accompany it Read them carefully CAUTION Check the Door 1 Disable locks and remove any ropes connected to the garage door 2 Liftthe door halfway up Release the door If balanced it should stay in place supported entirely by its springs 3 Raise and lower the door to check for binding or sticking If your door binds sticks or is out of balance call a traine
4. PRE WIRED INSTALLATIONS If your garage 2 1A Run the wire from both sensorsto the 2 2A Strip 7 16 inch 11 mm of 3A _Insertthe white wires into the white terminal on already has wires installed for the safety garage door opener Attach the wire to insulation from each set of the garage door opener Insert the white black reversing sensors proceed to page 26 the wall and ceiling with the staples wires Separate the wires Twist wires into the grey terminal on the garage door the white wires together Twist opener To insert or remove the wires from the HARDWARE the white black wires together terminal push in the tab with a screwdriver tip Insulated Staple 25 Install the Protector System OPTION B PRE WIRED INSTALLATION 2 1B Cutthe end ofthe safety 2 2B Separate the safety reversing sensor wires and strip 7 16 inch 11 mm of 2 3B Connectthe pre installed wires to the sensor wires with wire nuts reversing sensor wire making insulation from each end Choose two of the pre installed wires and strip 7 16 making sure the colors correspond for each sensor For example sure there is enough wire to inch 11 mm of insulation from each end Make sure that you choose the the white wire would connectto the yellow wire and the white black reach the pre installed wires same color pre installed wires for each sensor wire would connectto the purple wire from the wall Safety reversing sensor wires Not Provided Pre ins
5. Ifthe door is slanted backwards this will cause unnecessary bucking and or jerking when the door is opening or closing INCORRECT PROGRAMMING BUTTONS PROGRAMMING BUTTONS The programming buttons are located on the left side panel of the garage door opener and are used to program the travel UP Button Adjustment Button DOWN Button 29 Adjustments 1 Program the 1 1 1 5 A WARNING Travel Without a properly installed safety reversal system persons particularly small children could be SERIOUSLY INJURED or K LLED by a closing garage door Incorrect adjustment of garage door travel limits will interfere with proper operation of safety reversal system After ANY adjustments are made the safety reversal system MUST be tested Door MUST reverse on contact with 1 1 2 3 8 cm high object or 2x4 laid flat on floor Press and hold the Adjustment Button until the UP Button begins to flash and or a beep is 1 2 Press and hold the UP Button until the door is in the desired UP position NOTE The UP and DOWN Buttons can be used to move the door up and down as needed Once the door is in the desired UP position press and release the Adjustment Button The garage door opener lights will flash twice and the DOWN Button will begin to flash Once the door is in the desired DOWN position press and release the Adjustment Button The garage door opener lights wi
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7. The garage door opener will not close and the light bulbs flash The garage door opener can beep for several reasons Operating on battery power or the 12 Vdc battery needs to be replaced see page 32 Garage door opener has been activated through a device or feature such as Timer to Close or garage door monitor see page 35 My remote control will not activate the garage door Verify the lock feature is not activated on the door control Reprogram the remote control Ifthe remote control will still not activate the door check the diagnostic codes to ensure the garage door opener is working properly My door will not close and the light bulbs blink on my motor unit The safety reversing sensor must be connected and aligned correctly before the garage door opener will move in the down direction Verify the safety sensors are properly installed aligned and free of any obstructions SOLUTION Manually open and close the door Check for binding or obstructions such as a broken spring or door lock correct as needed If the door is binding or sticking contact a trained door systems technician If door is not binding or sticking attempt to reprogram travel refer to page 29 Communication error to travel module Check travel module connections replace travel module if necessary Safety sensors are misaligned or were momentarily obstructed Realign both sensors to ensure both LEDs are steady and not flickering Ma
8. doors To be enabled ONLY when operating a sectional door SAVE THESE INSTRUCTIONS Features Your garage door opener is equipped with features to provide you with greater control over your garage door operation Alert2Close The Alert2Close feature provides a visual and an audible alertthat an unattended door is closing Timer to Close The Timer to Close feature automatically closes the door after a specified time period that can be adjusted using the door control Prior to the door closing there will be an audible and visual alert MyQ MyQ technology uses a 900MHz signal to provide two way communication between the garage door opener and MyQ enabled accessories Your garage door opener is compatible with up to 8 MyQTM accessories REMOTE CONTROLS AND DOOR CONTROLS MyQ Your garage door opener has already been programmed atthe factory to operate with your remote control which changes with each use randomly accessing over 100 billion new codes Compatible with MyQ enabled accessories see page 47 NOTE Older Chamberlain remote controls door controls and third party products are not compatible MyQTM Ases MEMORY CAPACITY Up to 8 Up to 2 MyQ door controls Up to 1 THE PROTECTOR SYSTEM SAFETY REVERSING SENSORS When properly connected and aligned the safety reversing sensors will detect an obstruction in the path of the infrared beam If an obstruction breaks the infrared beam while the door
9. is closing the door will stop and reverse to full open position and the opener lights will flash 10 times Ifthe door is fully open and the safety reversing sensors are notinstalled or are misaligned the door will not close from a remote control However you can close the door if you hold the button on the door control or keyless entry until the door is fully closed The safety reversing sensors do not effect the opening cycle Remote Controls Door Controls Keyless Entries 35 ENERGY CONSERVATION For energy efficiency the garage door opener will enter sleep mode when the door is fully closed The sleep mode shuts the garage door opener down until activated The sleep mode is sequenced with the garage door opener light bulb as the light bulb turns off the sensor LEDs will turn off and whenever the garage door opener lights turn on the sensor LEDs will light The garage door opener will not go into the sleep mode until the garage door opener has completed 5 cycles upon power up LIGHTS The garage door opener light bulbs will turn on when the opener is initially plugged in power is restored after interruption or when the garage door opener is activated The lights will turn off automatically after 4 1 2 minutes An incandescent A19 light bulb 100 watt maximum or for maximum energy efficiency a 26W 100W equivalent compact fluorescent light CFL bulb may be used Light Feature The garage door opener is equipped with an added
10. motion sensor switch ON or OFF Motion Sensor Switch Sensor Door Control Smart Control Panel Setup The features on the door control can be programmed through a series of menus on the screen and the navigation buttons Refer to the descriptions below SCREEN The main screen displays the time temperature and current battery charge if applicable Navigation Buttons FEATURES Press the navigation button below MENU to view the Features menu LOCK SETUP TTC OFF LOCK DISABLED ae O xT L gt CLOCK SETUP Setthe time choose 12 or 24 hour clock and show hide clock TTC SETTINGS for sectional doors ONLY Setthe Timer to Close feature off on and setthe time interval before door closes NOTE DO NOT enable TTC if operating a one piece door TTC is to be used ONLY with sectional doors LOCK Enable disable lock PROGRAM Add remote controls MyQTM devices an extra remote button to control your garage door opener lights or a keyless entry To program a remote control or keyless entry to the garage door opener using the door control see page 39 38 SETTINGS Press the navigation button below the down arrow till you see TEMPERATURE to view the Settings menu EMPERATURE LANGUAGE ENGLISH LIGHT SETTINGS CONTRAST ADJUST 50 xT w gt C9 C9 CO C9 TEMPERATURE Display the temperature in Fahrenheit or Celsius and show hide the temperature LANGUAGE Sele
11. plug will only fit into a grounding type outlet Ifthe plug doesn t fit into your outlet contact a qualified electrician to install the proper outlet THERE ARE TWO OPTIONS FOR CONNECTING POWER OPTION A TYPICAL WIRING 1 1A Plugin the garage door opener into a grounded outlet 1 2A DO NOT run garage door opener atthis time OPTION B PERMANENT WIRING If permanent wiring is required by your local code refer to the following procedure To make a permanent connection through the 7 8 inch hole in the top of the motor unit according to local code 1 1B Be sure power is NOT connected to the opener and disconnect power to circuit 1 2B Remove the garage door opener cover and set aside 1 3B Remove the attached green ground terminal 1 4B Cutblackand white wires and strip away 1 2 inch 1 cm of insulation 3 inch 7 5 cm before spade terminals 1 5B Remove the power cord from opener 1 6B Install a conduit or flex cable adapter to the 7 8 inch hole 1 7B Run wires through conduit cut to proper length and strip insulation 1 8B Attach with wire nuts provided Attach the ground wire to the green ground screw The opener must be grounded 1 9B Properly secure wire under plastic ties so that wire does not come in contact with moving parts 1 10B Reinstall the cover DO NOT run garage door opener atthis time 27 PERMANENT WIRING Ground Wire Ground Tab Green Ground Screw White Wire Power 2 Ensure the Safet
12. pulling the emergency release handle CORRECT INCORRECT 9 2 Fasten the straight door arm and the curved door arm together to the Straight j Straight longest possible length with a 2 or 3 Door Arn hole overlap using the bolts H15 Groove nuts H20 and lock washers H21 9 3A Attach the straight door arm to the door bracket using the clevis pin H13 Secure with the ring fastener H19 9 4A Attach the curved door arm to the trolley using the clevis pin H14 Secure with the ring fastener H19 9 5A Pull the emergency release handle toward the garage door opener until the trolley release arm is horizontal 19 HARDWARE H13 Clevis Pin 5 16 x1 1 4 H14 Clevis Pin 5 16 x1 H15 Hex Bolt 5 16 18x7 8 OOO H19 H20 H21 Ring Fastener Nut Lock 5 16 18 Washer 5 16 18 Installation 9 Connect the door arm to the trolley OPTION B SECTIONAL DOORS IMPORTANT The groove on the straight door arm MUST face away from the curved door arm Figure 1 FIBURET CORRECT INCORRECT 9 1B Close the door Disconnect the trolley by pulling the emergency release handle i Straight 9 2B Attach the straight door arm to the outer Straight trolley using the clevis pin H14 Secure with Door Arm the ring fastener H19 Groove 9 3B Attach the curved door arm to the door bracket using the clevis pin H13 Secure with the ring fastener H19 9 4B Bring arm sections together Find two pairs of holes that line
13. side ofthe door 6 15 cm max above floor Sensors are facing each other with the lenses aligned and the receiving sensor lens does not receive direct sunlight Sensorsare no more than 6 inches 15 cm above the floor and the light beam is unobstructed Invisible Light Beam Protection Area 23 Install the Protector System 1 Install the Safety Reversing Sensors The safety reversing sensors can be attached to the door track the wall or the floor The sensors should be no more than 6 inches 15 cm above the floor If the door track will not support the sensor bracket a wall installation is recommended Choose one ofthe following installations OPTION A poor TRACK INSTALLATION HARDWARE H Slide the curved arms ofthe sensor 1 2A Slide the carriage bolt H17 1 3A Insertthe bolt through the hole in the sensor H17 2 bracket around the edge of the door into the sloton each sensor bracket and attach with the wing nut H18 The Carriage Bolt CN track Snap into place so that the lenses on both sensors should point toward 1 4 20x1 2 sensor bracketis flush against the each other Make sure the lens is not obstructed by the sensor bracket s c H18 2 no more Wing Nut gt than 1 4 20 6 inches 15 cm OPTION B WALL INSTALLATION If additional clearance is needed an extension bracket not provided or wood blocks can be used Make sure each bracket has the same amount of clearance so th
14. specialty light bulbs bulbs may overheat the end panel or light socket To prevent possible OVERHEAT NG of the end panel or light socket Use ONLY A19 incandescent or compact fluorescent light bulbs 7 Attach the emergency release rope and handle A WARN I NG 7 1 Insertone end ofthe emergency release rope through the handle Make sure that NOTICE is right side up Tie a knotat least 1 inch 2 5 cm from the end ofthe emergency release rope Insertthe other end ofthe emergency release rope through the hole in the trolley release arm Make sure the handle is 6 feet 1 83 m above the floor and secure with a knot NOTE Ifitis necessary to cut the emergency release rope seal the cut end with a match or lighter to prevent unraveling Ensure the emergency release rope and handle are To prevent possible SERIOUS INJURY or DEATH from a falling garage door fpossible use emergency release handle to disengage trolley ONLY when garage door is CLOSED Weak or broken springs or unbalanced door could resultin an open door falling 7 2 rapidly and or unexpectedly NEVER use emergency release handle unless garage doorway is clear of persons and obstructions NEVER use handle to pull door open or closed If rope knot becomes untied you could fall above the top ofall vehicles to avoid entanglement 16 Installation 8 Install the door bracket A horizontal and vertical reinforcement is needed for lightweight g
15. the primary method of closing the door A keyless entry should be installed in the event of an accidental lock out when using this feature AUTOMATIC LIGHT Motion Sensor Factory default is set to on This feature automatically turns on the garage door opener lights when motion is sensed The lights will come on for the set period of time then shut off If using the garage door opener light as a work light disable the motion sensor otherwise the light will turn off automatically if you are beyond the range of the sensor Light Feature The lights will turn on when someone enters through the open garage door and the safety reversing sensor infrared beam is broken Door Control Motion Detecting Control Panel Setup TIMER TO CLOSE TTC NOTE DO NOT enable TTC ifoperating a one piece door TTC is to be used ONLY with sectional doors The TTC can be turned on or off and the time interval can be adjusted to 1 5 and 10 minute intervals Once the TTC has been set and the door is open the selected close interval will blink and begin to countdown to close the door Activate Press and hold the ON button until one ofthe TTC LEDs light up Then press the ON button again to cycle through the time interval options the corresponding TTC LED will light for each time interval The garage door opener light bulbs will blink as confirmation Deactivate Press and hold the OFF button until all TTC LEDs turn off and a beep is heard from the m
16. the top and bottom holes Metal Doors Drill 3 16 pilot holes and fasten the bracket with the self threading screws H16 provided Wood Doors Drill 5 16 holes and use 5 16 x2 carriage bolts lock washers and nuts not provided or 5 16 x1 1 2 lag screws not provided depending on your installation needs NOTE The door bracket may be installed on the top edge ofthe door if required for your installation Refer to the dotted line optional placement drawing Header Wall Header Bracket Vertical Centerline of Garage Door Finished Ceiling 2x4 Support Optional Placement of Door Bracket For a door with no exposed framing or for the optional installation use lag screws 5 16 x1 1 2 not provided to fasten the door bracket 18 Metal Door Top of Door Door Inside Garage Bracket Top Edge of Door Optional Placement Wood Door Nut 5 16 18 e Lock Washer 5 16 Top of Door Inside Garage Top Edge of Door Optional Placement Carriage Bolt 5 16 x2 not provided Installation 9 Connect the door arm to the trolley Installation will vary according to the garage door type Follow the instructions which apply to your door IMPORTANT The groove on the straight door arm MUST face away from the curved door arm Figure 1 OPTION A ONE PIECE DOORS 9 1A Close the door Disconnect the trolley FIGURE 1 by
17. to the structural supports Also used to position the garage door opener during installation and for testing the safety reversing sensors L SUPPORT BRACKET AND FASTENING HARDWARE Must be used if you have a finished ceiling in your garage L EXTENSION BRACKETS MODEL 4145281 OR WOOD BLOCKS Depending upon garage construction extension brackets or wood blocks may be needed to install the safety reversing sensor L FASTENING HARDWARE Alternate floor mounting ofthe safety reversing sensor will require hardware not provided L OUTSIDE QUICK RELEASE MODEL 7702CB Required for a garage with NO access door O DOOR REINFORCEMENT Required if you have a lightweight steel aluminum fiberglass or glass panel door O RAIL EXTENSION KIT Required if your garage door is more than 7 feet 2 13 m high Preparation Carton Inventory Your garage door opener is packaged in one carton which contains the motor unit and all parts illustrated below Accessories vary depending on the garage door opener model purchased Depending on your model other accessories may be included with your garage door opener Instructions for these accessories will be attached to the accessory and are notincluded in this manual If anything is missing carefully check the packing material Parts may be stuck in the foam Hardware for assembly and installation is shown on the next page Save the carton and packing material until the installation and adjustment is complete
18. BEFORE installing the safety reversing sensor To prevent SERIOUS INJURY or DEATH from closing garage door Correctly connect and align the safety reversing sensor This required safety device MUST NOT be disabled Install the safety reversing sensor so beam is NO HIGHER than 6 15 cm above garage floor IMPORTANT INFORMATION ABOUT THE SAFETY REVERSING SENSORS The safety reversing sensors must be connected and aligned correctly before the garage door opener will move in the down direction The sending sensor with an amber LED transmits an invisible light beam to the receiving sensor with a green LED If an obstruction breaks the light beam while the door is closing the door will stop and reverse to the full open position and the garage door opener lights will flash 10 times NOTE For energy efficiency the garage door opener will enter sleep mode when the door is fully closed sa punt SS The sleep mode shuts the garage door opener down until activated The sleep mode is sequenced with the 9 garage door opener light bulb as the light bulb turns off the sensor LEDs will turn off and whenever the garage door opener lights turn on the sensor LEDs will light The garage door opener will not go into the sleep mode until the garage door opener has completed 5 cycles upon power up When installing the safety reversing sensors check the following S m afety Reversing Sensor Sensorsare installed inside the garage one on either
19. CHAMBERLAIN Belt Drive Battery Backup Garage Door Opener Models HD920EV e 349544 e WD962KEV e WD962KPEV Write down the following information for future reference Model Number Serial Number Date of Purchase 7 FOR RESIDENTIAL USE 0NLY W Please read this manual and the enclosed safety materials carefully E Fasten the manual near the garage door after installation W The door WILL NOT CLOSE unless the Protector System is connected and properly aligned mg Periodic checks of the garage door opener are required to ensure safe operation W The model number label is located on the left side panel of your garage door opener W This garage door opener is compatible with MyQ and Security 2 0 accessories W DO NOT enable the Timer to Close feature if you are installing the garage door opener on a one piece door The Timer to Close is to be used ONLY with sectional doors WORKS EVEN WHEN THE POWER IS OUT ius www chamberlain com The Chamberlain Group Inc 845 Larch Avenue Elmhurst Illinois 60126 1196 CONTENTS Preparation 2 5 Assembly as 6 10 Installation 11 20 Install the Door Control 21 23 Install the Protector System 23 26 POWO emere acess 21 28 Adjustments 29 31 Battery Backup 32 33 Operation 34 Features rms 35 Door Control 36 38 Remote Control
20. ED is most visible with the garage door opener light off Battery does not have to be fully charged to operate the garage A solid green LED light indicates the battery is door opener fully charged A flashing green LED indicates the battery is being charged Battery Status LED A solid orange LED with beep sounding approximately every 2 seconds indicates the garage door opener is operating on battery power A flashing orange LED with beep sounding every 30 seconds indicates the battery is low RED LED The garage door opener s 12V battery needs to be replaced A solid red LED with beep sounding every 30 seconds indicates the 12V battery will no longer hold a charge and needs to be replaced Replace the battery back up to maintain the battery backup feature 33 Operation IMPORTANT SAFETY INSTRUCTIONS A WARNING To reduce the risk of SEVERE INJURY or DEATH READ AND FOLLOW ALL WARNINGS AND NSTRUCTIONS ALWAYS keep remote controls out of reach of children NEVER permit children to operate or play with garage door control push buttons or remote controls ONLY activate garage door when it can be seen clearly itis properly adjusted and there are no obstructions to door travel ALWAYS keep garage door in sight and away from people and objects until completely closed NO ONE SHOULD CROSS THE PATH OF THE MOVING DOOR NO ONE SHOULD GO UNDER A STOPPED PARTIALLY OPENED DOOR If possible use emergency rel
21. TY DOES NOT COVER NON DEFECT DAMAGE DAMAGE CAUSED BY IMPROPER INSTALLATION OPERATION OR CARE INCLUDING BUT NOT LIMITED TO ABUSE MISUSE FAILURE TO PROVIDE REASONABLE AND NECESSARY MAINTENANCE UNAUTHORIZED REPAIRS OR ANY ALTERATIONS TO THIS PRODUCT LABOR CHARGES FOR REINSTALLING A REPAIRED OR REPLACED UNIT REPLACEMENT OF CONSUMABLE ITEMS E G BATTERIES IN REMOTE CONTROL TRANSMITTERS AND LIGHT BULBS OR UNITS INSTALLED FOR NON RESIDENTIAL USE THIS LIMITED WARRANTY DOES NOT COVER ANY PROBLEMS WITH OR RELATING TO THE GARAGE DOOR OR GARAGE DOOR HARDWARE INCLUDING BUT NOT LIMITED TO THE DOOR SPRINGS DOOR ROLLERS DOOR ALIGNMENT OR HINGES THIS LIMITED WARRANTY ALSO DOES NOT COVER ANY PROBLEMS CAUSED BY INTERFERENCE UNDER NO CIRCUMSTANCES SHALL SELLER BE LIABLE FOR CONSEQUENTIAL INCIDENTAL OR SPECIAL DAMAGES ARISING IN CONNECTION WITH USE OR INABILITY TO USE THIS PRODUCT IN NO EVENT SHALL SELLER S LIABILITY FOR BREACH OF WARRANTY BREACH OF CONTRACT NEGLIGENCE OR STRICT LIABILITY EXCEED THE COST OF THE PRODUCT COVERED HEREBY NO PERSON IS AUTHORIZED TO ASSUME FOR US ANY OTHER LIABILITY IN CONNECTION WITH THE SALE OF THIS PRODUCT Some states do not allow the exclusion or limitation of consequential incidental or special damages so the above limitation or exclusion may not apply to you This limited warranty gives you specific legal rights and you may also have other rights which vary from state to state 2012 The Chamberlain Group Inc
22. The images throughoutthis manual are for reference only and your product may look different Header bracket Pulley Door bracket Curved door arm Straight door arm Packaged inside rail section Trolley NOTE Be sure to assemble the trolley before sliding onto rail G Emergency release rope and handle H Rail 1 front and 4 center sections Hanging brackets 2 Packaged inside rail section Garage door opener Sprocket cover and screws U bracket Belt Door control Motion Detecting Control Panel or Smart Control Panel Remote control The Protector System Safety reversing sensors with 2 conductor white and white black wire attached Sending Sensor 1 Receiving Sensor 1 and Safety Sensor Brackets 2 e NOT SHOWN White and red white wire Owner s manual moomgm rr M Z Zr lt uO Preparation Carton Inventory S LESE a ee INSTALLATION HARDWARE H11 H19 4e ae ph m 5 16 18x1 7 8 Lag Screw 5 16 9x1 5 8 2 Ring Fastener 3 H14 H1 ae Pin 5 16 x1 1 2 Med Pin 5 16 x1 1 4 Clevis Pin 5 16 x1 Threaded Shaft with H8 H5 Spring Master Lik H16 Self Threading Screw h 1 4 14x5 8 2 Trolley Nut I us Bolt 1 4 20x1 2 2 Tis Nut 1 4 20 2 4 T 5 16 18x7 8 4 mimi EP M poon OD a Ep 20 2 um Nut 5 16 48 8 H21 9 Lock Washer 5 16 18 7 H9 ed aiia d 6 DOOR CONTROL HARDWARE H6 H7 sprocket cover Nut 3 8 Lock Washer 3 8
23. acket 2 4 5 10 cm below the top edge of the door OR directly H16 Nut 5 16 18 below any structural support across the top of the door 8 3A Mark drill holes and install as follows depending on your door s construction Metal or light weight doors using a vertical angle iron brace between the door panel support Bolt 5 16 18x2 not provided Y Door Bracket FIGURE 4 FIGURE 5 Bolt 5 16 18x2 and the door bracket I not provided Inside Edge of Door or Drill 3 16 fastening holes Secure the door bracket using the two self threading screws H16 Reinforcement Board Figure 2 Vertical Centerline of Garage Door I H16 Vertical Centerline of Garage Door Alternately use two 5 16 bolts lock washers and nuts not provided Figure 3 Metal insulated or light weight factory reinforced doors Drill 3 16 fastening holes Secure the door bracket using the self threading screws H16 Figure 4 Wood Doors Usetop and bottom or side to side door bracket holes Drill 5 16 holes through the door and secure bracket with 5 16 x2 carriage bolts lock washers and nuts not provided Figure 5 NOTE The 1 4 14x5 8 self threading screws are not intended for use on wood doors 17 Installation 8 Install the door bracket OPTION B oNE PIECE DooRS 8 1B Center the door bracket on the top ofthe door in line with the header bracket as shown 8 2B Mark either the left and right or
24. age door opener the screen will display the Diagnostic Code Refer to the Troubleshooting section 36 The following features are accessible through the screen using the navigation buttons on the Smart Control Panel or by lifting the push bar on the Motion Detecting Control Panel LEARN A DEVICE Any compatible remote controls wireless keyless entry or MyQ accessories can be programmed to the garage door opener by accessing the menu and using the navigation buttons on the Smart Control Panel or by pressing the Learn button on the Motion Detecting Control Panel LOCK The LOCK feature is designed to prevent activation ofthe garage door opener from remote controls while still allowing activation from the door control and keyless entry This feature is useful for added peace of mind when the home is empty i e vacation TIMER TO CLOSE TTC DO NOT enable TTC if operating a one piece door Factory defaultis setto off The garage door opener will Beep and the lights will Flash before closing the door Ifthe door encounters an obstruction while closing the garage door opener will make a second attempt to close the door If the obstruction has not been cleared after the second attempt the garage door opener will reverse open stop and W LL NOT close until the obstruction has been cleared TTC WILL NOT work if the garage door opener is operating by battery power or if the safety reversing sensors are misaligned This feature is NOT intended to be
25. arage doors fiberglass aluminum steel doors with glass panel etc not provided CAUTION A horizontal reinforcement brace should be long enough to be secured Fiberglass aluminum or lightweight steel garage doors WILL REQUIRE reinforcement BEFORE to two or three vertical supports installation of door bracket Contact your door manufacturer for reinforcement kit A vertical reinforcement brace should cover the height of the top panel FIGURE 1 Figure 1 shows one piece of angle iron as the horizontal brace HARDWARE For the vertical brace 2 pieces of angle iron are used to create a H16 2 FIGURE 2 FIGURE 3 U shaped support The best solution isto check with your garage Self Threading Screw l Vertical Reinforcement door manufacturer for an opener installation door reinforcement 1 4 14x5 8 Vertical Reinforcement f f kit Vertical Centerline Vertical entering NOTE Many door reinforcement kits provide for direct attachment of Garage Door of Garage Door ofthe clevis pin and door arm In this case you will not need the door bracket proceed to the next step OPTION A SECTIONAL DOORS 8 1A Center the door bracket on the previously marked vertical centerline used for the header bracket installation Note correct UP placement as stamped inside the bracket Door Bracket 2 Lock Washer 5 16 8 2A Position the top edge of the br
26. bolts removed from the garage door opener Place the garage door To avoid SERIOUS damage to garage door opener on the packing material to prevent opener use ONLY those bolts fasteners scratching mounted in the top ofthe opener 2 1 Insertthe bolt H2 into the hole on the back end ofthe rail as shown Tighten securely with the lock nut H4 Do not HARDWARE overtighten 2 2 Remove the two bolts from the top of the garage door opener H2 2 3 Place the U bracket flat side down onto Bolt 1 4 20x1 3 4 the garage door opener and align the HA Mounted in the bracket hole with the bolt holes Fasten the Lock Nut 1 4 20 garage door opener U bracket with the previously removed bolts 2 4 Propupthe end ofthe rail on the carton to help align it with the U bracket 2 5 Slide the rail onto the U bracket until it reaches all the stops on the top and sides ofthe U bracket Cover Protection Bolt Hole H2 SLIDE RAIL TO STOPS ON TOP AND SIDES Assembly 3 Install the pulley HARDWARE H3 Bolt Bolt 1 4 20x1 3 4 H4 Lock Nut 1 4 20 H7 Lock Washer 3 8 Nut 3 8 O 3 1 3 2 3 3 3 4 3 5 3 6 Lay the belt beside the rail as shown Grasp the end with the hooked trolley connector and pass approximately 12 30 cm of belt through the window Keep the ribbed side toward the rail and allow it to hang Remove the tape from the pulley The cen
27. ct a language English French or Spanish LIGHT SETTINGS Set duration for garage door opener light to stay on after operation selectable range of 1 1 2 to 4 1 2 minutes Turn the Motion sensor off on and turn the entry light feature off on CONTRAST Adjust the contrast of the screen Remote Control Your remote control has been programmed at the factory to operate with your garage door opener Older Chamberlain remote controls are NOT compatible see page 47 for compatible accessories Programming can be done through the door control or the learn button the garage door opener To program additional accessories refer to the instructions provided with the accessory or visit www chamberlain com If your vehicle is equipped with a Homelink you may require an external adapter depending on the make model and year of your vehicle Visit www homelink com for additional information TO ADD REPROGRAM OR CHANGE A REMOTE CONTROL KEYLESS ENTRY PIN USING THE MOTION DETECTING CONTROL PANEL Press the LEARN button onthe 2 Press the LEARN button door control to enter again the LED will flash Programming Mode once The command LED The command LED will 3 Remote Control Press the button on the remote control that you wish to operate your garage door i Keyless Entry will flash once flash once again Enter a 4 digit personal identification number PIN of your choice on the keyless entry keypad Then press the ENTER button
28. d door systems technician 4 Check the seal on the bottom of the door Any gap between the floor and the bottom of the door must not exceed 1 4 inch 6 mm Otherwise the safety reversal system may not work properly 5 The opener should be installed above the center of the door If there isa torsion spring or center bearing plate in the way of the header bracket it may be installed within 4 feet 1 2 m to the left or right of the door center See page 13 Torsion sp Ang OR Extension Sprin P 9 4 WARNING To prevent possible SERIOUS NJURY or DEATH ALWAYS calla trained door systems technician if garage door binds sticks or is outof balance An unbalanced garage door may NOT reverse when required NEVER try to loosen move or adjust garage door door springs cables pulleys brackets or their hardware ALL of which are under EXTREME tension Disable ALL locks and remove ALL ropes connected to garage door BEFORE installation and operating garage door opener to avoid entanglement CAUTION To prevent damage to garage door and opener ALWAYS disable locks BEFORE installing and operating the opener ONLY operate garage door opener at 120 V 60 Hz to avoid malfunction and damage Preparation v Additional items you may need Tools Needed Survey your garage area to see if you will need any ofthe following items QU 2 2X4 PIECES OF WOOD May be used to fasten the header bracket
29. d approximately every 2 seconds Door Control USING THE DOOR CONTROL SYNCHRONIZE THE DOOR CONTROL To synchronize the door control to the garage door opener press the push bar until the garage door opener activates it may take up to 3 presses Test the door control by pressing the push bar each press ofthe push bar will activate the garage door opener SMART CONTROL PANEL MOTION DETECTING CONTROL PANEL Push Bar cn par 1 Minute HOLD OPEN Navigation 5 Minute Button TTC Buttons and 10 Minute LIGHT TIGLED Button LIGHT Motion Motion button Sensor Sensor PUSH BAR Press the push bar to open or close the door NAVIGATION BUTTONS SMART CONTROL PANEL ONLY Use the navigation buttons to make selections and program features LIGHT BUTTON Press the LIGHT button to turn the garage door opener lights on or off When the lights are turned on they will stay on until the LIGHT button is pressed again or until the garage door opener is activated Once the garage door opener is activated the lights will turn off after the specified period of time the factory setting is 4 1 2 minutes The LIGHT button will not control the lights when the door is in motion The duration of the light timing can be adjusted using the door control SCREEN SMART CONTROL PANEL ONLY The screen will display the time and temperature until the menu button is pressed and then it will display the menu options If there is a problem with the gar
30. e doorway is clear of persons and RECONNECT THE TROLLEY obstructions 1 Pull the emergency release handle toward the garage door opener NEVER use handle to pull door open or closed If so the trolley release arm snaps to the horizontal position rope knot becomes untied you could fall The trolley will reconnect on the next UP or DOWN operation either manually or by using the door control or remote control 41 Maintenance Maintenance Schedule EVERY MONTH Manually operate door If itis unbalanced or binding call a trained door systems technician Check to be sure door opens and closes fully Adjust if necessary see page 29 Testthe safety reversal system Adjust if necessary see page 29 EVERY YEAR Oil door rollers bearings and hinges The garage door opener does not require additional lubrication Do not grease the door tracks Testthe battery backup and consider replacing the battery to ensure the garage door opener will operate during an electrical power outage see page 32 to testthe battery backup NOTICE To comply with FCC and orIndustry Canada IC rules adjustment or modifications of this transceiverare prohibited THERE ARE NOUSER SERVICEABLE PARTS Any changes ormod fications not expressly approved by the party responsible for compliance could void the user sauthorityto operate the equipment Thisdevice complieswth Part 15 ofthe FCC rules and IC RSS 210 Operation issubject to the following tw
31. ease handle to disengage trolley ONLY when garage door is CLOSED Use caution when using the release with the door opener Weak or broken springs orunbalanced door could result in an open door falling rapidly and or unexpectedly and increasing the risk of SEVERE INJURY or DEATH NEVER use emergency release handle unless garage doorway is clear of persons and obstructions NEVER use handle to pull garage door open or closed If rope knot becomes untied you could fall After ANY adjustments are made the safety reversal system MUST be tested 34 10 Safety reversal system MUST be tested every month Garage door MUST reverse on contact with 1 1 2 3 8 cm high object or a 2x4 laid flat on the floor Failure to adjust the garage door opener properly increases the risk of SEVERE NJURY or DEATH ALWAYS KEEP GARAGE DOOR PROPERLY BALANCED see page 2 An improperly balanced door may NOT reverse when required and could resultin SEVERE INJURY or DEATH ALL repairs to cables spring assemblies and other hardware ALL of which are under EXTREME tension MUST be made by a trained door systems technician ALWAYS disconnect electric power to garage door opener BEFORE making ANY repairs or removing covers This operator system is equipped with an unattended operation feature The door could move unexpectedly NO ONE SHOULD CROSS THE PATH OF THE MOV NG DOOR DO NOT enable the Timer to Close functionality if operating either one piece or swinging garage
32. et and rail Secure with the ring fastener H19 NOTE Use the packing material as a protective base for the garage door opener 4 1 Remove the packing material and lift the CAUTION garage door opener onto a ladder NOTE A 2x4 is ideal for setting the distance To prevent damage to garage door rest garage between the rail and the door If the ladder is door opener rail on 2x4 placed on top section of not tall enough you will need help at this point door uw 14 HARDWARE H12 Clevis Pin 5 16 x1 1 2 H19 Ring Fastener 4 2 Fully open the door and place a 2x4 laid flat under the rail For one piece doors without tracks lay the 2x4 on it s side NOTE Ifthe door hits the trolley when it is raised pull the trolley release arm down to disconnectthe inner and outer trolley Slide the outer trolley toward the garage door opener The trolley can remain disconnected until instructed Connected Disconnected One piece door All other without tracks door types Installation 5 Hang the garage door opener H10 2 HARDWARE A V y H21 2 H15 2 4 WARNING Lag Screw 3 18 TEXTUS o LN Nut x an Hex Bolt 5 16 18x7 8 To avoid possible SERIOUS NJURY froma 5 16 18 utn falling garage door opener fasten it SECURELY to structural supports of the garage Concrete anchors MUST be used if installing ANY brackets into masonry Hanging the garage door o
33. ey will align correctly 1 1B Position the sensor bracket against the 1 2B Drill 3 16 inch pilot holes for each 1 3B Slide the carriage bolt H17 into 1 4B insert the bolt through the hole in the sensor wall with the curved arms facing the sensor bracket and attach the sensor the slot on each sensor bracket and attach with the wing nut H18 The door Make sure there is enough brackets to the wall using lag screws lenses on both sensors should point toward clearance for the beam to be not provided each other Make sure the lens is not unobstructed Mark holes obstructed by the sensor bracket not provided not provided sid lt oer no more 4 E than 2 9 L 6 inches PF Tg 15 cm 24 Install the Protector System 1 Install the Safety Reversing Sensors OPTION C FLooR INSTALLATION Use an extension bracket not provided or wood black to raise the sensor bracket if needed 1 1 Carefully measure the position ofboth 4 2C Attach the sensor bracketsto the foor 1 3C Slide the carriage bolt H17 1 4C Insertthe bolt through the hole in the sensor using concrete anchors not provided into the slot on each sensor bracket and attach with the wing nut H18 The lenses on both sensors should point toward each other Make sure the lens is not obstructed by the sensor bracket sensor brackets so they will be the same distance from the wall and unobstructed 2 Wire the Safety Reversing Sensors
34. feature the lights will turn on when someone enters through the open garage door and the safety reversing sensor infrared beam is broken For added control over the light bulbs on your garage door opener see page 37 USING YOUR GARAGE DOOR OPENER The garage door opener can be activated through a wall mounted door control remote control wireless keyless entry or MyQ accessory When the door is closed and the garage door opener is activated the door will open If the door senses an obstruction or is interrupted while opening the door will stop When the door is in any position other than closed and the garage door opener is activated the door will close If the garage door opener senses an obstruction while closing the door will reverse Ifthe obstruction interrupts the sensor beam the garage door opener lights will blink 10 times However you can close the door if you hold the button on the door control or keyless entry until the door is fully closed The safety reversing sensors do not affect the opening cycle The safety reversing sensor must be connected and aligned correctly before the garage door opener will move in the down direction BATTERY BACKUP The battery backup system allows access in and out of your garage even when the power is out When the garage door opener is operating on battery power the garage door opener will run slower the light will not function the Battery Status LED will glow solid orange and a beep will soun
35. fthe door 1 6 Lift the push bar up and mark the top hole control over the screw and slide down into place 1 7 Remove the door control from the wall 1 8 Position the bottom hole of the and drill a 5 32 inch 4 mm hole for door control over the screw and the top screw slide down into place Attach the top screw DRYWALL GANG BOX 2 1 Run the white and red white wire from the door control to 2 2 Strip 7 16 inch 11 mm of insulation the garage door opener Attach the wire to the wall and from the end ofthe wire near the ceiling with the staple not applicable for gang box or pre garage door opener wired installations Do not pierce the wire with the staple Connectthe wire to the red and white terminals on the garage door opener To insert or release wires from the terminal 7 16 push in the tab with screwdriver 11 mm HARDWARE Insulated Staple PRE WIRED INSTALLATIONS When wiring the door control to the garage door opener make sure you use the same wires that are connected to the door control 22 Install the Door Control 3 Attach the warning labels 3 1 Attach the entrapment warning label on the wall near the door control with tacks or staples 3 2 Attach the manual release safety reverse test label in a visible location on the inside of the garage door Install the Protector System Introduction 4 WARNING Be sure power is NOT connected to the garage door opener
36. g sensor is obstructed and the sensors are no more than 6 inches 15 cm above the floor call for a trained door systems technician Battery Backup A WARNING To reduce the risk of FIRE or INJURY to persons Disconnect ALL electric and battery power BEFORE performing ANY service or maintenance Use ONLY Chamberlain part 41A6357 1 for replacement battery DO NOT dispose of battery in fire Battery may explode Check with local codes for disposal instructions CAUTION ALWAYS wear protective gloves and eye protection when changing the battery or working around the battery compartment 1 Install the battery Unplug the garage door opener Replace the battery cover Plug in the garage door opener NOG BHO D gt battery 2 Test the battery Unplug the garage door opener The battery status LED will either glow solid orange indicating opener is operating onbattery power or will flash indicating low battery power NOTE Make sure the garage door opener is unplugged Open the light lens on the right side panel of the garage door opener Use a Phillips head screwdriver to remove the battery cover on the garage door opener Partially insert the battery into the battery compartment with the terminals facing out Connect red and black wires from the garage door opener to the corresponding terminals on the battery Waitfor the green Battery Status LED to s
37. into masonry use concrete anchors not provided HARDWARE H11 2 Lag Screw 5 16 9x1 5 8 LH OPTION A WALL INSTALLATION 24A 2 2A OPTION B CEILING INSTALLATION 2 1B 2 2B 2 3B Vertical Centerline of Garage Door Center the bracket on the vertical Header Wall centerline with the bottom edge of the bracket on the horizontal line as shown with the arrow pointing toward the ceiling Wall Mount 2x4 Structural Support Mark the vertical set of bracket holes do not use the holes designated for ceiling Horizontal mount Drill 3 16 pilot holes and fasten Line the bracket securely to a structural support with the hardware provided H11 Highest Point of Garage Door Travel Optional Mounting Holes Extend the vertical centerline onto the ceiling as shown Center the bracket on the vertical mark no more than 6 15 cm from the wall Make sure the arrow is pointing away fromthe wall The bracket can be mounted flush against the ceiling when clearance is minimal Markthe side holes Drill 3 16 pilot holes and fasten bracket securely to a structural support with the hardware provided H11 Ceiling Mounting Holes 6 15 cm Centerline of Garage Door H11 Header Wall Garage Door 18 Installation 3 Attach the rail to the header bracket 3 1 Align the rail with the header bracket Insertthe clevis pin H12 through the holes in the header brack
38. ke sure nothing is hanging or mounted on the door that would interrupt the sensor s path while closing My garage door opener light s will not turn off when the door is open The garage door opener is equipped with a feature that turns the light on when the safety reversing sensors have been obstructed or when the motion sensor on the door control detects movementin the garage These features can be disabled using the door control see page 35 My neighbor s remote control opens my garage door Erase the memory from your garage door opener and reprogram the remote control s The LEDs on the door control blink If you have a Smart Control Panel installed and the TTC is set to a custom time press the ON button on the Premium Motion Detecting Control Panel to set the time properly My vehicle s Homelink is not programming to my garage door opener Depending on the make model and year of your vehicle an external adapter may be required Visit www homelink com for additional inforamtion 44 Repair Parts Rail Assembly Parts DESCRIPTION PART NUMBER 1 Belt 41A5250 2 Pulley 144056 3 Master Link 4A1008 1 Rail 41A5665 2 5 Trolley Assembly 41C5141 1 6 U Bracket 12D598 1 Not Shown Wear Pads 183A163 Hardware Bag 41A5257 10 Owner s Manual 114A4242 Accessories DESCRIPTION PART NUMBER 1 Motion Detecting 41A7327 1 Control Panel 2 Smart Control Panel 41A7305 1 3 Remote Control 953bESTD Installati
39. l the sprocket cover 4 WARNING By hand thread the spring trolley nut on the 5 2 Inserta flathead screwdriver tip into one threaded shaft H8 until itis finger tight of the nut ring slots and brace it firmly against the trolley Do not use any tools against the trolley Remove the screwdriver To avoid possible SERIOUS NJURY to finger from moving garage door opener ALWAYS keep hand clear of sprocket while operating opener Securely attach sprocket cover BEFORE operating to motor unit a HARDWARE H8 Spring Trolley Nut H9 3 Hex Screw 8x3 8 Packed with the sprocket cover S IDTTIT 5 3 Tighten the spring trolley nut with an adjustable wrench or a 7 16 open end wrench about a quarter turn until the spring releases and snaps the 5 4 Position the sprocket cover over the garage nut ring against the trolley This sets the spring to optimum belt tension door opener sprocket and attach with hex screws H9 Nut Ring Nut Ring AFTER 1 1 4 3 18 cm 10 Installation IMPORTANT INSTALLATION INSTRUCTIONS A WARNING To reduce the risk of SEVERE INJURY or DEATH READ AND FOLLOWALL INSTALLATION WARNINGS AND INSTRUCTIONS Install wall mounted garage door control Install garage door opener ONLY on properly balanced and lubricated garage door An within sight of the garage door improperly balanced door may NOT reverse when required and could result in SEVERE outofreach of children at minimum height
40. le SERIOUS INJURY or DEATH Header bracket MUST be RIGIDLY fastened to structural support on header wall or ceiling otherwise garage door might NOT reverse when required DO NOT install header bracket over drywall Concrete anchors MUST be used if mounting header bracket or 2x4 into masonry NEVER try to loosen move or adjust garage door springs cables pulleys brackets or their hardware ALL of which are under EXTREME tension ALWAYS calla trained door systems technician if garage door binds sticks or is outofbalance An unbalanced garage door might NOT reverse when required Installation procedures vary according to garage door types Follow the instructions which apply to your door 1 1 12 Track Close the door and mark the inside vertical centerline of the garage door Extend the line onto the header wall above the door You can fasten the header bracket within 4 feet 1 22 m of the left or right of the door center only if a torsion spring or center bearing plate is in the way or you can attach it to the ceiling when clearance is minimal It may be mounted on the wall upside down if necessary to gain approximately 1 2 1 cm If you need to install the header bracket on a 2x4 on wall or ceiling use lag screws not provided to securely fasten the 2x4 to structural supports Open your door to the highest point of travel as shown Draw an intersecting horizontal line on the header wall 2 5 cm above
41. ll flash twice and the UP Button will begin to flash 1 6 Press and release the UP Button When the door travels to the programmed UP position the DOWN Button will begin to flash 1 7 Press and release the DOWN Button The door will travel to the programmed DOWN position Programming is complete 30 Press and hold the DOWN Button until the door isin the desired DOWN position NOTE The UP and DOWN Buttons can be used to move the door up and down as needed JE JEE EE EE BE ae jc 03 Ifthe garage door opener lights are flashing 5 times during the steps for Program the Travel the programming has timed out If the garage door opener lights are flashing 10 times during the steps for Program the Travel the safety reversing sensors are misaligned or obstructed refer to page 28 When the sensors are aligned and unobstructed cycle the door through a complete up and down cycle using the remote control or the UP and DOWN buttons Programming is complete If you are unable to operate the door up and down repeatthe steps for Programming the Travel Adjustments 2 Test the Safety Reversal System 1 With the door fully open place a 1 1 2 2 2 Press the remote control push button to A WARN NG inch 3 8 cm board or a 2x4 laid flat on close the door The door MUST reverse the floor centered under the garage when it makes contact with the board Withouta properly in
42. o cond tions 1 this device may notcause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation This Class Bdigitalapparatus comp ieswith Canadian ICES 003 AVIS Lesr glesde la FCC et ou d Industrie Canada IC interdisent tout ajustement ou toute modification de ce r cepteur IL N EXISTE AUCUNEPIECE SUSCEPTIBLE D ETRE ENTRETENUEPAR L UTILISATEUR Tout changement ou toute mod fication non express ment approuv parla partie responsablede la conformit peut avoir pour r sultat d annulerlautorit de lutiisateur de faire fonctionnerl quipement Cetappare lest conforme auxdispositionsde la partie 15 du reglement de la FCC et de Inorme IC RSS 210 Son utlisation est assujettie auxdeuxoconditoinssuivantes 1 ce dispositf ne peut causerdesinterf rencesnuisibles et 2 ce dispostif doit acceptertoute interf rence recue ycomprisune interf rence pouvant causerun fonctionnement non souha t Cetappare Inumerique de la classe Bestconforme ala norme NMB 003 du Canada 42 THE REMOTE CONTROL BATTERY 4 WARNING To prevent possible SERIOUS NJURY or DEATH NEVERallow small children near batteries e If battery is swallowed immediately notify doctor To reduce risk offire explosion or chemical burn Replace ONLY with 3V2032 coin batteries DO NOT recharge disassemble heat above 212 F 100 C or incinerate The 3V2032 lithium batte
43. of 5 feet 1 5 m INJURY or DEATH ALL repairs to cables spring assemblies and other hardware MUST be made by a trained door systems technician BEFORE installing opener Place entrapment warning label on wall nextto garage door control Disable ALL locks and remove ALL ropes connected to garage door BEFORE installing Place manual release safety reverse test label in plain view on inside of garage door opener to avoid entanglement Upon completion of installation test safety reversal system Door MUST reverse on contact Install garage door opener 7 feet 2 13 m or more above floor with a 1 1 2 3 8 cm high object or a 2x4 laid flat on the floor Mountthe emergency release within reach but at least 6 feet 1 83 m above the floor and Toavoid SERIOUS PERSONAL NJURY or DEATH from electrocution disconnect ALL avoiding contact with vehicles to avoid accidental release electric and battery power BEFORE performing any service or maintenance NEVER connect garage door opener to power source until instructed to do so DONOTenable the Timer to Close functionality if operating either one piece or swinging NEVER wear watches rings or loose clothing while installing or servicing opener They could garage doors To be enabled ONLY when operating a sectional door be caughtin garage door or opener mechanisms awayfrom ALL moving parts ofthe door 11 Installation 1 Determine the header bracket 4 WARNING location To prevent possib
44. on Parts a DESCRIPTION PART NUMBER 1 Curved Door Arm 178B35 2 Door Bracket with Clevis 41A5047 1 Pin and Fastener 3 Emergency Release Rope 41A2828 and Handle Header Bracket with Clevis 41A5047 2 Pin and Fastener Remote Control Visor Clip 29B137 Safety Sensor Bracket 41A5266 1 Safety Sensor Kit 41A5034 Receiving and sending sensors with 3 feet 9 m 2 conductor wire Straight Door Arm White and Red White Wire E 9 10 3V2030 Lithium Battery 11 Hanging Brackets SSS eer yet IG RS Jm EEST Y e e 8 Q9 9355 Repair Parts Garage Door Opener Parts DESCRIPTION U PART NUMBER 1 Sprocketand Sprocket Cover 41C589 2 with Screws 2 End Panel with labels battery 41D7638 cover and light socket 3 LightLens Model WD962KEV KPEV 41D7570 Model HD920EV 41D7572 Model 349544 41D7571 4 Light Socket 410279 5 Transformer 41A7635 6 Cover Model WD962KEV KPEV 41A7620 6 Model HD920EV 41A7620 3 Model 349544 41A7620 7 Motor and Travel Module 41D1739 1 8 End Panel with all labels and 41D7639 light socket 9 Receiver Logic Board 45DCT 10 Line Cord 41B135 1 n Filter Board with Screws 41B7611 12 Travel Module 41A7114 7 Not Shown Wire Harness with Screws 41B7418 46 Accessories 7702CB Outside Quick Release 41A5281 Extension Brackets CLSS1 Required for a garage with NO Optional For safety reversing access door A sensor installation onto the wall or ee flo
45. onnection points replace wire or correct as needed The wires for the door control are shorted or the door control is faulty Inspect safety sensor wire at all staple points and connection points and replace wire or correct as needed Safety sensors are misaligned or were momentarily obstructed Realign both sensors to ensure both LEDs are steady and not flickering Make sure nothing is hanging or mounted on the door that would interruptthe sensor s path while closing Manually open and close the door Check for binding or obstructions such as a broken spring or door ock correct as needed Check wiring connections at travel module and at the logic board Replace travel module if necessary Manually open and close the door Check for binding or obstructions such as a broken spring or door ock correct as needed Replace logic board if necessary Manually open and close the door Check for binding or obstructions such as a broken spring or door ock correct as needed Replace motor if necessary Program travel to coasting position or have door balanced by a trained door systems technician Replace logic board Check travel module for proper assembly replace if necessary Battery backup charging circuit error replace the logic board 43 Troubleshooting DIAGNOSTIC CODE SYMPTOM Up Arrow Down Arrow Flash es Flash es 4 1 4 Door is moving stops or reverses 4 5 Opener runs approximately 6 8 stops and reverses 4 6
46. or m 8 Foot 2 4 m Rail Extension PILCEV MyQ Remote Light Control AGDMEV To allow an 8 foot 2 4 m door to Control home lighting and garage open fully doors with one remote For use with plug in lamps Synchronize to work with MyQ compatible garage door openers and remote controls 10 Foot 3 m Rail Extension CLLP1 Laser Parking Assistant 41A6357 1 To allowa 10 foot 3 m door to open fully Park in the right spot every time A laser beam is activated by your garage door opener and projected amp amp a on to the dashboard of your vehicle to guide perfect parking 47 System Surge Protector The Garage Door Opener Surge Protector is designed to protect Chamberlain garage door openers against damage from lightning and power surges Easy to install MyQ Garage Door Monitor Monitor open closed status for up to 4 MyQ compatible garage door openers and close them from anywhere in the home Standby Power System Battery Provides backup power to the garage door opener 953EV Remote Control Works with ALL Chamberlain openers from A 1993 present MyQ compatible Includes lt visor dip 956EV Keychain Remote Control Works with ALL Chamberlain openers from 1993 present MyQ compatible With key ring 940EV A Wireless Keypad For use outside of the home to enable access to the garage using a 4 digit PIN Works with ALL Chamberlain openers from 1993 present MyQ com
47. otor unit Temporarily hold door open suspend TTC Press and release the HOLD OPEN button Press the HOLD OPEN button again to resume normal TTC operation 1 Minute 5 Minute and 10 Minute TTC LED OFF TTC HOLD OPEN TTC LOCK Activate Press and hold the LOCK button for 2 seconds The command LED will flash as long as the lock feature is activated and your handheld remote control will not operate your door at this time Deactivate Press and hold the LOCK button again for 2 seconds The command LED will stop flashing and normal operation will resume LIGHT To change the amount of time the garage door opener lights will stay on Press and hold the LOCK button until the garage door opener lights flash The time interval is indicated by the number of flashes NUMBER OF TIMES GARAGE DOOR OPENER TIME THE GARAGE DOOR OPENER LIGHT LIGHTS FLASH STAYS ON To cycle through the time intervals repeat the step above LIGHT FEATURE Deactivate Press and hold the LIGHT button until the garage door opener lights turn on then off again Activate Start with the garage door opener lights on Press and hold the LIGHT button until the garage door opener lights turn off then on again NOTE Ifthe command LED is continuously blinking the LOCK feature needs to be deactivated j Command LED LOCK Button LIGHT Button Approximately 10 seconds 37 MOTION SENSOR Activate Deactivate Slide the
48. patible Warranty Contact Information For installation and service information call 1 800 528 9131 Before calling please have the model number ofthe garage door opener If you are calling abouta Troubleshooting issue itis recommended that you have access to your garage door opener while calling If you are ordering a repair part please have the following information part number part name and model number Address repair parts orders to The Chamberlain Group Inc 6050 S Country Club Road Tucson AZ 85706 114A4242F CHAMBERLAIN FIVE YEAR LIMITED WARRANTY LIFETIME MOTOR AND BELT LIMITED WARRANTY ONE YEAR LIMITED WARRANTY FOR THE BATTERY BACKUP SYSTEM The Chamberlain Group Inc Seller warrants to the first retail purchaser of this product for the residence in which this product is originally installed that it is free from defects in materials and or workmanship for a period of five years from the date of purchase except that the motor and belt are warranted to be free from defects in materials and or workmanship for the lifetime of the product while you own your residence and the Battery Backup System is warranted to be free from defects in materials and or workmanship for a period of one year from the date of purchase The proper operation of this product is dependent on your compliance with the instructions regarding installation operation and maintenance and testing Failure to comply strictly with those ins
49. pener will vary 5 1 On finished ceilings use the lag screws 5 2 Make sure the garage door opener is 5 3 Cutboth pieces of the hanging bracket depending on your garage Below are three H10 to attach a support bracket not aligned with the header bracket Measure not provided to required lengths example installations Your installation may be provided to the structural supports the distance from each side ofthe garage different For ALL installations the garage door before installing the garage door opener opener MUST be connected to structural Ps supports The instructions illustrate one ofthe examples below Finished Ceiling _ 5 4 Attach the end of each hanging bracketto 5 5 Attach the garage door opener to the 5 6 Remove the 2x4 and manually close the the support bracket with appropriate hanging brackets with the bolts H21 door Ifthe door hits the rail raise the hardware not provided lock washers H15 and nuts H20 header bracket aS not provided 15 Installation 6 Install the light bulbs CAUTION 6 1 Pull on the top sides of the light lens and rotate the light lens down 6 2 Insertan A19 incandescent or compact fluorescent light bulb 100 watt maximum DO NOT use incandescent bulbs larger than 100W into the light socket i 6 3 Rotate the lens up to close D NOE p den m light bulbs larger than 26W 100W equivalent NOTE The use of short neck or speciality light DO NOT use short neck or
50. revent possible SERIOUS INJURY or DEATH from a closing garage door 6 32x1 2 Drywall Ga e a 5 reach of children ata minimum height of 5 feet Install the door control within sight of the door at Anchors 2 d AI a minimum height of 5 feet 1 5 m where small C NEVER permit children to operate or play with door control push buttons or remote control hild h fromth transmitiars children cannot reach and away from the HE Activate door ONLY when itcan be seen clearly is properly adjusted and there are no moving parisot e daor obstructions to door travel NOTE Your product may look different than the ALWAYS keep garage door in sight until completely closed NEVER permit anyone to cross path of illustrations V closing garage door 1 1 Strip 7 16 inch 11 mm ofinsulation from 1 2 Connectone wire to each ofthe two screws 1 3 Markthe location ofthe bottom mounting 1 4 Install the bottom screw allowing 1 8 inch one end ofthe wire and separate the wires on the back ofthe door control The wires 3 mm to protrude from the wall can be connected to either screw 7 16 PRE WIRED INSTALLATIONS Choose DRYWALL 11 mm any two wires to connect note which wires Im GANG B0X CL are used so the correct wires are connected Drywall Anchor to the garage door opener in a later step in lg 6 32x1 6ABx1 1 1 2 21 Install the Door Control 15 Position the bottom hole o
51. ry should produce power for up to 5 years If the battery is low the remote control s LED will not flash LE when the button is pressed o To replace battery pry open the case firstin the middle 1 then J 3 at each side 2 and 3 with the visor clip S Replace the batteries with only 3V2032 coin cell batteries Insert Su ME 2 battery positive side up Dispose of old batteries properly Troubleshooting Diagnostic Chart Your garage door opener is programmed with self diagnostic capabilities The UP and DOWN arrows on the garage door opener flash the diagnostic codes DIAGNOSTIC CODE Up Arrow Flash es 1 ce c5 Pe Down Arrow Flash es 1 SYMPTOM The garage door opener will not close and the light bulbs flash The garage door opener will not close and the light bulbs flash The door control will not function The garage door opener will not close and the light bulbs flash Door moves 6 8 stops or reverses No movement only a single click Opener hums for 1 2 seconds no movement Door coasts after it has come to a complete stop No movement or sound Unable to setthe travel or retain position The battery status LED is constantly flashing green SOLUTION Safety sensors are not installed connected or wires may be cut Inspect sensor wires for a disconnected or cut wire There is a short or reversed wire for the safety sensors Inspect safety sensor wire at all staple and c
52. screen or the command LED on the Motion Detecting Control Panel will blink 28 Adjustments 4 amp WARNING Withouta properly installed safety reversal system persons particularly small children could be SERIOUSLY INJURED or K LLED by a closing garage door Incorrect adjustment of garage door travel limits will interfere with proper operation of safety reversal system After ANY adjustments are made the safety reversal system MUST be tested Door MUST reverse on contact with 1 1 2 3 8 cm high object or 2x4 laid flat on floor CAUTION To prevent damage to vehicles be sure fully open door provides adequate clearance To watch a short instructional video on how to program the travel on your new garage door opener use your smartphone to read the QR Code below INTRODUCTION Your garage door opener is designed with electronic controls to make setup and adjustments easy The adjustments allow you to program where the door will stop in the open UP and close DOWN position The electronic controls sense the amount of force required to open and close the door The force is adjusted automatically when you program the travel NOTE Ifanything interferes with the door s upward travel it will stop If anything interferes with the door s downward travel it will reverse ONE PIECE DOORS ONLY When setting the UP travel for a one piece door ensure that the door does not slant backwards when fully open UP
53. stalled safety reversal system daor persons particularly small children could be SERIOUSLY INJURED or K LLED by a closing garage door e Safety reversal system MUST be tested every month After ANY adjustments are made the safety reversal system MUST be tested Door MUST reverse on contact with 1 1 2 3 8 cm high object or 2x4 laid flat on the floor 3 Test the Protector System 3 1 Open the door Place the garage door Press the remote control push button to A WARN l NG opener carton in the path ofthe door close the door The door will not move more than an inch 2 5 cm and the garage door opener lights will flash 10 Without a properly installed safety reversing timas sensor persons particularly small children could be SERIOUSLY INJURED or KILLED by a closing garage door 31 Ifthe door stops and does not reverse on the obstruction the travel needs to be adjusted refer to Adjustment Step 1 Repeat the test When the door reverses upon contact with the 1 1 2 inch board remove the board and open close the door 3 or 4 times to test the adjustment If the test continues to fail call a trained door systems technician The garage door opener will not close from a remote control ifthe LED in either safety reversing sensor is off alerting you to the fact that the sensor is misaligned or obstructed Ifthe garage door opener closes the door when the safety reversin
54. sure the antenna wires are handing straight down To Erase the Memory Press and hold the button on the remote control that you wish to use Release the button when the garage door opener lights blink or two clicks are heard amp click clic ERASE ALL REMOTE CONTROLS AND KEYLESS ENTRIES approximately 6 seconds erased 1 Press and hold the learn button on garage door opener until the learn LED goes out approximately 6 seconds All remote control and keyless entry codes are now erased Reprogram any accessory you wish to use ERASE ALL DEVICES Including MyQ enabled accessories 1 Press and hold the learn button on garage door opener until the learn LED goes out 2 Immediately press and hold the learn button again until the learn LED goes out All codes are now Reprogram any accessory you wish to use 40 To Open the Door Manually DISCONNECT THE TROLLEY A WARNING 1 The door should be fully closed if possible 2 Pull down on the emergency release handle so the trolley release arm To prevent possible SERIOUS INJURY or DEATH from snaps to the vertical position The door can now be raised and a falling garage door lowered as often as necessary Ifpossible use emergency release handle to disengage trolley ONLY when garage door is CLOSED Weak or broken springs or unbalanced door could resultin an open door falling rapidly and or unexpectedly NEVER use emergency release handle unless garag
55. talled wires ANN AG 2 pus L E White or example ING 7 16 a e Aem Pre installed F 11 mm 2 SSS wires m White Black Purple for example Safety reversing sensor wires 24B Atthe garage door opener strip 7 16 inch 11 mm of insulation from each end of the wires previously chosen for the 2 5B Insertthe wires connected to the white safety sensor wires to the safety reversing sensors Twistthe like colored wires together white terminal on the garage door opener Insertthe wires that are connected to the white black safety sensor wires to the grey terminal on the garage door opener Yellow Purple for example for example To insert or remove the wires from the terminal push in the tab with a screwdriver tip 26 Power 1 Connect Power A WARNING To prevent possible SERIOUS INJURY or DEATH from electrocution or fire Be sure power is NOT connected to the opener and disconnect power to circuit BEFORE removing cover to establish permanent wiring connection Garage door installation and wiring MUST be in compliance with ALL local electrical and building codes NEVER use an extension cord 2 wire adapter or change plug in any way to make itfitoutlet Be sure the opener is grounded To avoid installation difficulties do not activate the garage door opener at this time To reduce the risk of electric shock your garage door opener has a grounding type plug with a third grounding pin This
56. tart flashing before proceeding to test the 2 2 Open and close the door using the 32 2 3 remote control or door control NOTE The garage door opener may run slower if the battery is not fully charged The battery will take 24 hours to fully charge og V Battery Status LED Plug in the garage door opener Verify the battery status LED flashing green indicating the battery is charging Battery Backup Charge the Battery is plugged into a 110Vac electrical outletthathas power and requires 24 hours to fully charge A fully charged battery supplies 12Vdc to the garage door opener for one to two days of normal operation during an electrical power outage After the electrical power has been restored the battery will recharge within 24 hours The battery will last approximately 1 to 2 years with normal usage Instructions for replacement are provided with the damage disconnectthe battery when the garage door opener is unplugged for an extended period oftime such as a summer or winter home NOTE When the garage door opener is in battery backup mode the garage door opener lights Timer to Close and Remote Close features are unavailable ORANGE LED The garage door opener has lost power and is in battery To obtain maximum battery life and prevent battery backup mode Battery status LED The battery charges when the garage door opener GREEN LED All systems are normal NOTE The Battery Status L
57. ter should be greased if not regrease the center of the pulley Insert the pulley into the window of the front rail Insert the bolt H3 into the rail and pulley Tighten securely with the lock washer H7 and nut H6 Rotate the pulley to be sure it spins freely Insert the bolt H2 into the hole shown and fasten with the lock nut H4 Trolley Connector Assembly 4 Install the belt 4 1 Pullthe beltaround the pulley and toward the trolley The ribbed side must contact the pulley 4 2 Hookthe trolley connector into the retaining sloton the trolley as shown 4 3 With the trolley against the screwdriver dispense the remainder of the belt along the rail length toward the motor unit and around the sprocket The sprocket teeth must engage the belt 4 4 Check to make sure the beltis not twisted Connect the trolley threaded shaft H1 with the master link H5 Push pins of master link bar through holes in end of belt and trolley threaded shaft H1 Push master link cap over pins and past pin notches Slide clip on spring over cap and onto pin notches until both pins are securely locked in place 4 5 Remove the spring trolley nut H8 from the threaded shaft H1 4 6 Insertthe trolley threaded shaft H1 through the hole in the trolley H1 Threaded Shaft with H8 Spring Trolley Nut HARDWARE H5 Sprocket Assembly 5 Tighten the belt and instal
58. the high point 2 5 cm above the high point for sectional door and one piece door with track 8 20 cm above the high point for one piece door without track This height will provide travel clearance for the top edge of the door NOTE If the total number of inches exceeds the height available in your garage use the maximum height possible or refer to page 13 for ceiling installation L Header Wall 2 5 cm aN Header Wall __ Header Wall 20 cm asan Track Highest Point of Travel Door Highest Point of Travel Highest Point of Travel Jamb Hardware Door Unfinished OPTIONAL Ceiling CEILING MOUNT FOR Header Wall HEADER BRACKET Vertical Centerline of Garage Door 2x4 Structural Supports Option s uU Sectional door with curved track One piece door with horizontal track 12 One piece door without track jamb hardware M Header Wall 8 20 cm Highest 1 Point of Travel Door Pivot One piece door without track pivot hardware Installation 2 Install the Header Bracket You can attach the header bracket either to the wall above the garage door or to the ceiling Follow the instructions which will work best for your particular requirements Do not install the header bracket over drywall If installing
59. tructions will void this limited warranty in its entirety f during the limited warranty period this product appears to contain a defect covered by this limited warranty call 1 800 528 9131 toll free before dismantling this product You will be advised of disassembly and shipping instructions when you call Then send the product or component pre paid and insured as directed to our service center for warranty repair Please include a brief description of the problem and a dated proof of purchase receipt with any product returned for warranty repair Products returned to Seller for warranty repair which upon receipt by Seller are confirmed to be defective and covered by this limited warranty will be repaired or replaced at Seller s sole option at no cost to you and returned pre paid Defective parts will be repaired or replaced with new or factory rebuilt parts at Seller s sole option You are responsible for any costs incurred in removing and or reinstalling the product or any component ALL IMPLIED WARRANTIES FOR THE PRODUCT INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE LIMITED IN DURATION TO THE APPLICABLE LIMITED WARRANTY PERIOD SET FORTH ABOVE FOR THE RELATED COMPONENT S AND NO IMPLIED WARRANTIES WILL EXIST OR APPLY AFTER SUCH PERIOD Some States do not allow limitations on how long an implied warranty lasts so the above limitation may not apply to you THIS LIMITED WARRAN
60. up and join sections Select holes as far apart as possible to increase door arm rigidity and attach using the bolts H15 nuts H20 and lock washers H21 9 5B Pull the emergency release handle toward the garage door opener until the trolley release armis horizontal The trolley will re engage automatically when the garage door opener is activated NOTE If the holes in the curved door arm and the straight door arm do not align reverse the straight door arm select two holes as far apart as possible and attach using bolts H15 nuts H20 and lock washers H21 If the straight door arm is hanging down too far you may cut 6 inches 15 cm from the solid end 20 HARDWARE H13 Clevis Pin 5 16 x1 1 4 H14 Clevis Pin 5 16 x1 H15 Hex Bolt 5 16 18x7 8 OOO H19 H20 H21 Ring Fastener Nut Lock 5 16 18 Washer 5 16 18 Install the Door Control 1 Install the door control INTRODUCTION HARDWARE AA WAR N N G Compatible with MyQTM enabled accessories see page 47 Your garage door opener is aY To prevent possible SERIOUS INJURY or DEATH from electrocution oe garag p 6ABx1 1 2 2 compatible with up to 2 MyQ door controls Be sure power is NOT connected BEFORE installing door control I NOTE Older Chamberlain door controls and ConnectONLY to 12 VOLT low voltage wires third party products are not compatible Screw To p
61. y Reversing Sensors are aligned The door will not close if the sensors have notbeen 2 Check to make sure the LEDs in both sensors are glowing steadily The LEDs in both sensors will glow steadily if they are aligned and installed and aligned correctly wired correctly When the light beam is obstructed or misaligned while the door is closing the door will reverse and the garage door opener lights will flash ten times If the If the receiving sensor is in door is already open it will not close The sensors can LS direct sunlight switch it with M sending sensor so it is on the be aligned by loosening the wing nuts aligning the opposite side of the door sensors and tightening the wing nuts I Amber LED mmn invisible light beam lt boa it e SENDING SENSOR RECEIVING SENSOR IF THE AMBER LED ON THE SENDING SENSOR IS NOT GLOWING IF THE GREEN LED ON THE RECEIVING SENSOR IS NOT GLOWING Make sure there is Make sure the Make sure the sensor has been wired Make sure the sensor wire is Make sure the sensors are aligned power to the garage sensor wire is not correctly white wires to white terminal not shorted broken door opener shorted broken and white black wires to grey terminal n I N a Eag ore s yd w Ed RED WHITE WHITE GREY 3 Ensure the Door Control is wired correctly Ifthe door control has been installed and wired correctly a message will display on the Smart Control Panel

Chamberlain 349544 Garage Door Opener User Manual

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