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CFM Corporation HEF26 Indoor Fireplace User Manual

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1. HEF33 231 597 mm 27 699 mm 3414 876 mm 2514 641 mm 2934 756 mm 2614 667 mm 3314 845 mm 20 508 mm 241 622 mm 29 737 mm 11 292 mm 1112 292 mm 18 457 mm 25 635 mm 2114 540 mm 3214 819 mm 22 578 mm 33 860 mm 36146 916 mm 46746 1179 mm 437 1114 mm 51 1295 mm 2314 590 mm 211546 557 mm 2512 648 mm Electrical Specifications Total Amps Total Watts Heater Rating 1350 Watts 1350 Watts 1350 Watts Units EFGH2D0 EFGH2F0 EFAH2F0 EFDH2F0 EFGH2I0 EFAH2I0 Electrical Connection A 15 amp 120 Volt 60 Hz circuit with a properly grounded outlet is required Preferably the fireplace will be on a dedicated circuit as other appliances on the same circuit may cause the circuit breaker to trip or the fuse to blow when the heater is in operation The unit comes standard with a 6 ft 1 8 m long three wire cord exiting the right side of the fireplace Plan the installation to avoid the use of an extension cord Extension cords are for temporary use only If an extension cord must be used it must be UL CSA certified rated at 15A 1875W 125V maximum with 14 AWG minimum and con structed of two current carrying conductors with ground A heavy duty extension cord with the shortest length possible for the connection is recommended and must not be longer than 50 ft 15 2 m Do not coil or cover the extension cord El
2. SAFETY INFORMATION Model HEF22 PLEASE READ THIS MANUAL BEFORE INSTALLING AND H E F26 USING APPLIANCE H EF33 WARNING IF THE INFORMATION IN THIS MANUAL IS NOT FOLLOWED EXACTLY AN ELECTRICAL SHOCK OR FIRE MAY RESULT CAUSING PROPERTY DAMAGE PERSONAL INJURY OR LOSS OF LIFE FOR YOUR SAFETY Service must be performed by a qualified service agency DO NOT STORE OR USE GASOLINE OR OTHER FLAMMABLE VAPORS OR LIQUIDS IN THE VICINITY OF THIS OR ANY OTHER APPLIANCE Installation Instructions and SP Homeowners Manual C US INSTALLER DO NOT DISCARD THIS MANUAL LEAVE FOR HOMEOWNER 10008388 8 06 Rev 5 NO NEED TO RETURN TO THE STORE Questions with the Assembly Require Parts Information Product Under Manufacturer s Warranty Call Toll Free US 1 800 668 5323 Canada 1 800 668 5323 Monday to Friday 9 00 A M to 5 00 P M E S T TO HELP US HELP YOU Fill in the Information Below Retain This Owner s Manual and Proof of Purchase For Future Reference Date of Purchase el Model Number Product Serial Number MODEL NUMBER AND PRODUCT SERIAL NUMBER CAN BE FOUND ON THE CERTIFICATION LABEL OF YOUR FIREPLACE 2 10008388 PLEASE READ THE INSTALLATION amp OPERATING INSTRUCTIONS BEFORE USING THIS APPLIANCE Thank you and congratulations on your purchase of a CFM Corporation electric fireplace IMPORTANT Read all instructions and warnings caretully be
3. the flame is switched off the overhead lights will go off but will come back on when the flame is switched back on This feature is not available on the HEF22 10008388 CFM Corporation reserves the right to make changes in design materials specifications prices and discontinue colors and products at any time without notice HEF22 26 33 Electric Fireplace Ref Description HEF22 HEF26 HEF33 1 Logset 10006656 10006711 10006532 10008135 alt 2 Ember Lava Rock 10008060 10008059 10006526 3 Circuit Board 10007870 10007870 10007870 4 Refractory Right Side n a 10007877 10008013 5 Refractory Left Side n a 10007877 10008015 10008388 13 HEF22 26 33 Electric Fireplace continued Ref Description 6 DC Motor 7 Glass Door Assembly 7b Glass Door Assembly 8 Glass Operable Door Assembly 9 Glass Arch Door Assembly Left 10 Glass Arch Door Assembly Right 11 Heater Fan Assembly 12 Socket w Wire Assembly 13 Power Cord 14 Flame Generator Assembly 15 Screen Diffuser not shown 16 Transmitter NOTE HEF22 See Note 10008175 n a n a n a n a 10006538 10006453 10003095 10003566 10007912 10008392 HEF26 See Note n a 10008721 10008230 10007859 10007860 10006538 10006453 10003095 10003566 10007874 10008368 HEF33 See Note n a 10008428 n a 10007861 10007862 10006538 10006454 10
4. similar indoor locations Never locate this appli ance where it may fall into a bathtub or other water contain er 10 Do not run cord under carpeting Do not cover cord with throw rugs runners or the like Arrange cord away from traffic areas and where it will not be tripped over 11 To disconnect this appliance turn controls to the off posi tion then remove plug from outlet 12 Connect to properly grounded outlets only 13 This appliance when installed must be electrically grounded in accordance with local codes with the current CSA C22 1 Canadian Electrical codes or for USA installations follow local codes and the National Electric Code ANSI NFPA No 70 14 Do not insert or allow foreign objects to enter any ventilation or exhaust opening as this may cause an electric shock fire or damage the appliance 15 To prevent possible fire do not block air intakes or exhaust in any manner Do not use on soft surfaces like a bed where openings may become blocked 16 This appliance has hot and arcing or sparking parts inside Do not use it in areas where gasoline paint or flammable liquids are used or stored This appliance should not be used as a drying rack for clothing nor should Christmas stockings or decorations be hung on or near it 17 Use this appliance only as described in this manual Any other use not recommended by the manufacturer may cause fire electric shock or injury to persons 18 Avoid the use of an extensio
5. 003095 10003350 10006422 10008368 Replacement DC Motor is dependant on the fireplace serial number If last 11 digits of serial number are Less than 06270000000 10001978 Greater than 06270000000 10009621 14 10008388 1YEAR WARRANTY For Corporation Electric Fireplace BASIC WARRANTY CFM Corporation hereinafter referred to collectively as the Company warrants that your new electric fireplace is free from manufacturing and material defects for a period of one year from date of installation subject to the following conditions and limitations 1 This electric fireplace must be installed and operated at all times in accordance with the Installation and Operating instructions furnished with the product Any alteration willful abuse accident or misuse of the product shall nullify this warranty 2 This warranty is non transferrable and is made to the original owner provided that the purchase was made through an authorized supplier of the Company 3 This warranty is limited to the repair or replacement of part s found to be defective in material or workmanship provided that such part s have been subjected to normal conditions of use and service after said defect is confirmed by the Company s inspection 4 This warranty does not cover the lightbulb s included with the fireplace 5 The Company may at its discretion fully discharge all obligations with respect to this warranty by refunding the whol
6. ICE WORK YOURSELF 15 Corporation 2695 Meadowvale Blvd Mississauga Ontario Canada L5N 8A3 800 668 5323 www cfmcorp com
7. aya mak pant ion tee ead pit wa e A ba EE pata 12 Wood Burning Crackling Sound Effect 12 Overhead DIGI si m a acm nce haut bed Silence 12 Replacement Parts 13 Wartanty Saud da daa whe added eee eed daveb haw we San 15 10008388 3 Installation Instructions Read all instructions before using this appliance This appliance is hot when in use To avoid burns do not let bare skin touch hot surfaces If provided use handles when moving this appliance Keep combustible materials such as furniture pillows bedding papers clothes and cur tains at least 3 feet 914mm from the front of this appli ance 3 CAUTION Extreme caution is necessary when any heater is used by or near children or invalids and when ever the heater is left operating unattended If possible always unplug this appliance when not in use Do not operate any heater with a damaged cord or plug or after the appliance malfunctions has been dropped or dam aged in any manner 6 Any repairs to this appliance should be carried out by a qualified service person 7 Under no circumstances should this appliance be modified Parts having to be removed for servicing must be replaced prior to operating this stove again Do not use outdoors This heater is not intended for use in bathrooms laundry areas and
8. clockwise You can use one hand to hold the light socket in place if required 10 Reposition the ember bed If required gently raise the refractory panels one at a time to tuck the ember bed edge underneath them 11 Reposition the refractory bracket aligning the refractory in place as required 12 Reinstall the two 2 screws removed in Step 5 Maintenance of Motors Cleaning The motors used on the fan and the drum assembly are prelubricated for extended bearing life and require no further lubrication However periodic cleaning vac uuming of the fan heater and around the air intake added to th d dried located under the top shelf Fig 4 is recommended soap can andes to the water andane usmg a clean dry soft cloth Cleaning of the screen diffuser is Make sure the power is turned OFF to be done using only water and a lint free cloth DO before proceeding NOT use any abrasive household cleaners as these products will damage the touchpad controls and the diffusing screen Electrical Wiring Diagram Cleaning of the touchpad label at the bottom front of the unit is to be done only using a soft cloth slightly dampened in water if needed a small amount of dish Any electrical repairs or rewiring of this unit should be carried out by a licensed electrician in accordance with national and local codes If repairing or replacing any electrical component or wiring the original wire routing color coding and s
9. ectrical outlet wiring must comply with A local building codes and other applicable regulations to reduce the risk of fire electrical shock and injury to persons Do not use this fireplace if any part of it has been under water Immediately call a qualified service technician to inspect the fireplace and replace any part of the elec trical system which has been under water Grounding Instructions This heater is for use on 120 volts The cord has a plug as shown at in Figure 1 An adapter as shown at C is available for connecting three blade grounding type plugs to two slot receptacles The green ground ing lug extending from the adapter must be connected to a permanent ground such as a properly grounded outlet box The adapter should not be used if a three slot grounded receptacle is available A Cover of Grounded Grounding Pin B Outlet Box C Metal Screw Adapter t Grounding Means Fig 1 Grounding methods 6 Direct Hard Wiring Electric Fireplace WARNING This procedure must be conducted by a qualified electrician in accordance with National and local codes In the U S A the installation must con form to the National Electrical Code ANSI NFPA No 70 In Canada the installation must conform to the current CSA C22 1 Canadian Electrical Code WARNING Make sure the power to the unit is off and the power cord is unplugged from the wall outlet before proceeding with this conversion Failure
10. ecuring locations must be followed Fan Heater Circuit Board Motor DC Light Socket w Wiring Assy Light Bulb Wire Clip Bushing Snap Strain Relief 6 Power 16 3 BLACK BLUE KS a WHITE 7 BLACK BLUE BLACK BLUE 5 LAMP 2 RETURN TRAL GROUND R N LINE Oy NEUTRAL NOTE HEF22 26 Units WARNING Disconnect Power Before Servicing have only 2 light bulbs fied electrician This wiring must be done in accordance with local codes and or in Canada with the current CSA C22 1 Canadian Electrical Code and for US installations the National Electrical Code ANSI NFPA NO 70 a Any electrical re wiring of this appliance must be done by a quali 10 10008388 Operating Instructions All of the fireplace control functions can be accessed in two 2 ways e Using a multifunction remote control unit e Using touchpad control panel located in the lower right hand corner of the fireplace behind the door front or fixed front depending on the model The infrared remote control relies on a line of sight and must be pointed at the touchpad control panel of
11. esale price of the defective part s 6 Any installation labor construction transportation or other related costs expenses arising from defective part s repair replacement or otherwise of same will not be covered by this warranty nor shall the Company assume responsibility for same Further the Company will not be responsible for any incidental indirect or consequential damages except as provided by law 10008388 7 All other warranties expressed or implied with respect to the product its components and accessories or any obligations liabilities on the part of the Company are hereby expressly excluded 8 The Company neither assumes nor authorizes any third party to assume on its behalf any other liabilities with respect to the sale of this Northern Flame product 9 The warranties as outlined within this document do not apply to non CFM Corporation accessories used in con junction with the installation of this product This warranty is void if a The fireplace has been operated in atmospheres contaminated by chlorine fluorine or other damaging chemicals b The fireplace is subjected to prolonged periods of dampness or condensation c Any alteration willful abuse accident or misuse of the product IF WARRANTY SERVICE IS NEEDED 1 Contact your supplier Make sure you have your warranty your sales receipt and the model serial number of your CFM Corporation product 2 DO NOT ATTEMPT TO DO ANY SERV
12. fore starting installation Failure to follow these instructions may result in a possible electric shock fire hazard and will void the warranty Installation Instructions General gid eine aus eae aL Re ed eee wel kus umasa 4 Locating Your Fireplace ese enn ee n nan 4 Clearance to Combustibles eee eee eee oo 4 Cabinet Installations ler len n kn kaa kan a aa kann ka kaa konn 4 Fireplace Dimensions 000 aus maq eee 5 Electrical 5 5 5 Electrical CONnNECtiON asses d auia sa Qp 6 Grounding InstructionS lt a sasari sas maniania e va a saa qusa 6 Direct Hard Wiring Electric Fireplace 6 Service Instructions Removing Front Cover Is Seu uuu n ka ea a kan aa nannan 8 Glass Information asiera pa to n Has He Se a e n ai a 8 Replacing the Light Bulbs kanna kann a wan a ka an na 9 Maintenance of Motors 10 CIGANING rat a aaa aaa di sa B re Q a da Q a da a a a A ea ar a 10 Electrical Wiring Diagram el enn el n a kak n ka kaa konn 10 Operating Instructions Flame Speed 11 Heater Control elit w
13. front of the unit Fig 3 and three 3 located underneath the top shelf of the unit Fig 4 Remove Screws Fig 3 Remove three 3 screws on front of unit Fig 4 Remove three 3 screws located under top shelf 5 Remove screws using appropriate screwdriver 6 Pull out the front cover holding both sides of the cover pull gently towards you and down Fig 5 Hold both sides and pull gently forward and down 7 You now have access to the heater fan unit for cleaning and or maintenance 8 To reinstall the front cover please follow reverse procedure paying attention not to damage any wiring in the process Glass Information 1 Under no circumstances should this product be operated with broken glass 2 Do not strike or slam the glass 3 Do not use abrasive cleaners to clean the glass 4 This product uses tempered glass Replacement of the glass supplied by the manufacturer should be done by a qualified service person 10008388 Replacing the Light Bulbs Depending on your model the fireplace uses two 2 or three 3 clear 120 Volt 60 Watt E 12 socket base light bulbs small base chandelier candle type located under the ember bed Units with overhead lights Fig 9 use two 2 clear 120 Volt 5 Watt E 12 socket base light bulbs small base chandelier candle type located above the logs For convenience if one of the light bulbs burns out it may be easier to replace all of the light bulb
14. he power cord ending with the straight terminal on the control board side it ends on your left hand side using a wire nut It is recommended that the wire nuts be taped to the wires using electrical tape as an extra safety measure 12 Visually check that none of the wires in the control compartment have been dislodged from the con trols If they have use the wiring diagram on the unit or in the instruction manual to replace them in their proper location 13 Turn the power to the unit on at the breaker fuse panel Place the unit into operation and check to make sure that all of the systems are working prop erly 10008388 Service Instructions WARNING Disconnect power before A attempting any maintenance or cleaning to reduce the risk of fire electrical shock or personal injury Remove Front Cover Access to heater fan 1 Turn off power to the unit 2 Let fireplace cool if it has been operating 3 Remove fixed front panel or open doors depend ing on model If the model has operable glass or mesh doors completely remove them from the unit before proceeding To remove the doors locate and remove the two 2 screws holding the door at the top Fig 2 Hold the door at all times with one hand to prevent the door from falling when you undo the hinge screws Fig 2 Remove screws holding door at top 4 Locate the screws that hold the front cover in place There are six 6 screws three 3 located on the
15. n a recreational vehicle Refer to Pages 13 and 14 with items 7 and 7b The instructions below apply Remove the glass door from the unit and set aside 3 16 5 mm clearance holes two 2 per side must be drilled through the fireplace sides for 8 x 3 4 long black oxide wood screws or similar The mounting holes can be located on left and right sides approximately 2 51 mm from the top and 5 127 mm from the bottom of the glass door area The mounting hole location distance from the front of the unit must not interfere with the glass door and the refractory brick pattern when rein stalled If necessary modify the cabinet for the mounting screws to attach Double check the mounting hole s locations on the fireplace before drilling A small 1 16 2 mm pilot hole or center punch before drilling is recommended Mark and drill from the outside to avoid marking or damaging the interior of the fireplace Tighten the screws evenly so the unit remains centered in the opening and without distorting the sides of the fireplace unit It is advisable to place wood shims or similar between the fireplace sides and the cabinet to prevent distor tion when tightening the screws 1 2 13 mm Velcro strips for securing the log to the grate tines and away from the screen are recommended SAVE THESE INSTRUCTIONS 4 10008388 Fireplace Dimensions J 1 25 mm
16. n cord because of the risk of overheating the cord and the risk of fire Extension cords are for temporary use only If an extension cord must be used it must be UL CSA certified rated at 15A 1875W N OV gt 125V maximum with 14 AWG minimum and constructed of two current carrying conductors with ground A heavy duty extension cord with the shortest length possible for the connection is recommended and must not be longer than 50 ft 15 2 m Do not coil or cover the extension cord Locating Your Fireplace Your new fireplace may be installed in a prefabricated cabinet available from your dealer When choosing a location for your new fireplace ensure the general instructions are followed Also for best effect install the fireplace out of direct sunlight Clearance to Combustibles Sides 0 0 mm FOO j e anan chew ares 0 0 mm OD zu am 0 0 mm Cabinet Installations Cabinets are available from your dealer which allow for fast convenient installation of your fireplace against existing walls For instructions on handling and assembly of your cabinet refer to separate installation instructions that come with the cabinet If it is necessary to secure your fireplace into a cabinet as for installations in a recreational vehicle the fireplace may be secured by this method hardware not supplied Only units with fixed glass front doors are recommended for installing i
17. ollowing operating instructions Note that in both cases button numbers as shown in the fig ures are the same NOTE When the flame or heater is activated by but tons 1 or 4 on either the remote control or touchpad control panel the respective LED lights up to indicate and allow settings to be changed After 20 seconds of inactivity a feature of the fireplace is for the LED visu als on the touchpad control panel to go out You must activate the fireplace electronics by depressing any buttons on the remote control or the touchpad control panel for the LED visuals to reappear before any set tings can be made or changed Flame Speed Control Your fireplace features a flame speed that can be con trolled either by remote control or at the touchpad con trol panel By depressing button 1 once the flame effect will be activated and turn on By repeatedly depressing buttons 2 or 3 you can decrease or increase the flame effect speed to achieve the desired flame effect Refer to the visual indicator A to monitor the relative speed of the flame effect between the slowest lowest light bar and fastest highest light bar For your added convenience the flame effect speed setting is stored in memory when the flame effect is turned off 11 Heater Control Your fireplace features a heater with a built in thermo stat and a variable temperature setting that can be controlled either by remote control or at the touchpad control panel By dep
18. ressing button 4 once the heater will be activated and the LED visual indicator B lights up to indicate the temperature setting of the heater between the lowest lowest light bar and highest highest light bar To determine the room temperature depress button 5 or 6 to decrease or increase until the heater goes off or comes on The heater is designed to safely deliver the maximum amount of heat when it is turned on To increase the room temperature depress button 6 to increase room temperature set ting When the set temperature is reached the heater will automatically cycle on and off to maintain the tem perature setting for the room It is suggested that you increase the temperature setting gradually to a room temperature that you are comfortable with For your added convenience the temperature setting is stored in memory when the heater is turned off 12 Wood Burning Crackling Sound Effect Your fireplace features a realistic wood burning crack ling sound effect Depressing button 7 switches the sound effect off or on while the flame is on If the flame is switched off the sound effect will go off but will come back on when the flame is switched back on Overhead Light Your fireplace features overhead lights that add warmth and glow to the refractories and logs It is turned on or off either by remote control or at the touchpad control panel Depressing button 8 switches the overhead lights on or off while the flame is on If
19. rol board The green ground wire is attached to a ground stud 5 Using wire strippers strip approximately 5 8 15mm from the ends of the hot and neutral wires 6 Using a wrench remove the 10 24 hex nut from the ground stud where the green wire from the power cord is attached Remove and discard the green wire Reinstall the nut but do not tighten yet 7 While standing on the right side of the unit locate the power cord where it exits the cabinet Using pli ers gently cut and remove the power cord Dispose of the power cord 10008388 8 Using a slotted screwdriver remove the 7 8 22mm diameter knockout from the right hand side of the cabinet above where the strain relief was located 9 Route the electrical cable from the breaker fuse panel through the 7 8 22mm diameter hole and secure to the cabinet using an approved clamp The power wires should extend approximately 6 152mm into the control compartment WARNING Make sure the power to the power cable has been turned off at the breaker fuse panel of the residence before proceeding 10 Connect the ground wire from the power cable by wrapping it around the ground stud of the unit and securing it using the 6 32 nut 11 Using a wire nut connect the hot lead black of the power cable to the power cord wire that ends in 90 terminal on the control board side it ends on your right hand side Similarly connect the neutral wire white of the power cable to t
20. s at the same time Do not exceed 60 Watts per bulb for the ember bed bulbs and 5 Watts per bulb for the overhead lights Use of higher rated bulbs may result in a fire causing proper ty damage personal injury or loss life 1 Turn off power to the unit 2 Let fireplace cool if it has been operating 3 Remove fixed front panel or open doors depend ing on model 4 Locate two 2 screws that hold the refractory brick patterned bracket together with the ember bed Fig 6 Not applicable to HEF22 Remove Screws Fig 6 Remove screws that hold refractory bracket with ember bed 5 Remove those two 2 screws using an appropriate screwdriver One screw is located on either side of the unit Pull Here both sides Fig 7 Pull ember bed out of unit 10008388 6 Pull the ember bed out of the unit by gently pulling towards you and only slightly upwards Depending on the model you can remove the refractory prior to removing the ember bed 7 Looking into the opening of the unit under the ember bed visually locate the light bulbs 8 Remove the light bulbs by unscrewing them out of the bases turning them counterclockwise You can use one hand to hold the light socket in place if required 60 W Light Bulbs Y oo ki Fig 8 Remove and replace light 60 W bulb s Fig 9 Remove and replace 5 W bulb s 9 Install the new light bulb s by turning the light bulb into the base
21. the fireplace to work The remote control unit has all the controls required to operate any electronic features on the unit If you prefer to use the touchpad control on the fireplace unit itself open the fixed front or open the doors depending on the model to access the touchpad buttons The layout of the buttons on touch pads and remote control unit can be seen in Figures 10 11 amp 12 respectively Fig 11 HEF26 and HEF33 touchpad buttons Button 8 does not apply to HEF22 The fireplace features conveniently separate controls for flame effect and for heater control This allows you to operate the unit in three 3 different modes Asa full featured fireplace both flame effect and heater are on This mode allows you to enjoy the look of the fire along with the heat output of a heater 10008388 Fig 12 Remote control NOTE The overhead light function on the remote shown does not apply to HEF22 Asa visual effect only flame effect is on the heater is off We recommend this mode for warm weather application when you want the ambiance of a fire without any heat output Asa heater only heater is on while the flame effect is off This mode allows you to use your fire place as an electric heater without any flame effect Refer to Figures 10 11 amp 12 for locations of the but tons on both the touchpad and remote control unit described in the f
22. to do so may result in property damage personal injury or loss of life This instruction is intended as a guide for replacing the power cord supplied with Models HEF22 26 33 electric fireplace with direct hard wiring NOTE When direct wiring this appliance it must be connected to a 15 Amp dedicated circuit breaker or fuse in the electrical panel of the dwelling The cable between the circuit fuse panel and the fireplace must meet all local and national codes and in no case shall the wires be less than 14 gauge 1 Make sure the power to the unit has been turned off the power cord is unplugged from the wall outlet and the unit has cooled down if it has been operat ing 2 Follow Steps 3 through 6 in Replacing Light Bulbs section Page 7 to gain access to control panel behind the touchpad controls 3 Locate where the power cord enters the control compartment on the right hand side of the unit Using wire cutters cut the power cord within three inches 75mm of the point where it exits the cabi net 4 Carefully separate the three 3 wires of the power cord into separate wires by gently pulling them apart DO NOT use a knife as this may expose bare conductor The hot wire is connected on the right hand side and is terminated with a 90 termi nal marked as power on the control board The neutral wire is connected on the left hand side and is terminated with a straight terminal marked as Neutral on the cont

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