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Canon MultiPASS F20 Printer User Manual

1. 5 1 Canceling printing 5 2 Changing print settings 5 2 Changing print settings with the Print Advisor 5 2 Changing print settings manually 5 3 More information 5 3 6 Copying Documents you can copy 6 1 Making copies 6 1 Improving copied images 6 2 Setting color or black amp white copying 6 2 Adjusting the image quality resolution 6 2 Adjusting the exposure density 6 2 Reducing or enlarging a copy 6 3 Using preset copy ratios 6 3 Using custom copy ratios 6 3 Copying an image to fit the page 6 4 Advanced copy features 6 5 Copying two pages on a single page 6 5 Borderless copying 6 6 Repeating an image on a page 6 7 Creating a mirror image 6 9 Shrinking an image to fit the page 6 10 7 Scanning Basic operation B
2. 9 1 When to replace an ink tank 9 1 Guidelines 9 1 Replacing an ink tank 9 2 Resetting the ink counter 9 4 Checking the ink level 9 4 Maintaining the printhead 9 5 Flowchart of printhead maintenance 9 5 Printing the nozzle check pattern 9 6 Cleaning the printhead 9 6 Aligning the printhead 9 7 Aligning the printhead from the operation panel 9 7 Aligning the printhead from the MultiPASS Suite 9 7 Cleaning your machine 9 9 Cleaning the exterior 9 9 Cleaning the scanning area 9 9 Cleaning the roller 9 9 10 Troubleshooting Problems installing and removing software 10 1 Problems turning on the computer when the MultiPASS Suite opens 10 2 Problems printing from your computer 10 3 Copying problems
3. Note that with letter size paper a margin may still appear You can only use this feature when the print media type setting is set to lt GLOSSY gt lt H RES gt or lt PHOTO gt For details on setting the print media type see p 3 7 You can only copy in color with this feature Since the image is slightly enlarged to fill the entire page when copied the image will be slightly cropped at the edges When borderless copying is selected the LCD will display lt 100 gt Follow this procedure to make a borderless copy 1 Load the document on the platen glass 2 Press Copy 3 Use 2 or 3 to select the number of copies 4 Adjust any necessary settings for your document step 4 p 6 1 The scanning resolution is fixed to lt COLOR FINE gt You cannot change this setting You cannot use the Color B amp W key Copying is fixed to color copying 5 Press Menu five times 6 Use 2 or 3 to select lt BORDERLESS COPY gt 7 Press Set If lt PLAIN gt is selected as the print media the LCD will display the following message Ex Press Set then use 2 or 3 to select lt PHOTO gt lt GLOSSY gt or lt H RES gt as the print media type Then press Set 8 Press Start NOTE You can select the width cropped from the borders of the original image lt EXTENSION AMOUNT gt p 11 3 SIZE lt LTR gt TYPE PHOTO 5 SPECIAL COPY 2 on 1 Chapter 6 C
4. lt ON gt to print the photograph without a border 16 Press Set Use 2 or 3 to view your settings in the LCD Ex 17 Press Start NOTE Printing is enlarged or reduced automatically according to the print media size Depending on the print media type and whether borderless printing is selected the photograph may be cropped A margin may still appear even if you select borderless printing on letter size print media You can select the width cropped from the borders of the original image lt EXTENSION AMOUNT gt p 11 3 FRAME RANGE NO 0001 0006 or FRAME RANGE PHOTO LTR BORDERLESS PRINT OFF SELECT PAPER TYPE PHOTO PAPER PRO SELECT PAPER SIZE LTR Chapter 8 Photo printing from a memory card 8 11 8 Photo printing from a memory card DPOF Digital Print Order Format printing This printing method prints photographs according to the Digital Print Order Format DPOF settings specified on your digital camera The machine supports the following DPOF functions Specified frames printed Print style individual photographs index Date printing on individual photographs Date or frame number printing on index Number of copies to be printed All other DPOF functions shooting information trimming etc are not supported Follow this procedure for DPOF printing 1 Load the correct print media in the multi purpose tray For details on print media and how to load it se
5. 6 gt for card size print media lt A4 gt for A4 size print media 8 Press Set Ex SELECT PAPER TYPE PHOTO PAPER PRO SELECT PAPER SIZE LTR 1 PHOTO PRINT MODE INDEX A Chapter 8 Photo printing from a memory card 8 5 8 Photo printing from a memory card 9 Use 2 or 3 to select the print media type Select from the following lt PHOTO PAPER PRO gt lt PLAIN PAPER gt If you selected lt 4 6 gt in step 7 you can only select lt PHOTO PAPER PRO gt 10 Press Set 11 Press Start To cancel printing press Stop Reset NOTE You can only print one index at a time The number assigned to each thumbnail on the index is different from the ID numbers assigned by the digital camera Printing all frames This printing method prints individually all photographs stored in a memory card Follow this procedure to print individually all photographs in a memory card 1 Load the correct print media in the multi purpose tray For details on print media and how to load it see pp 3 1 3 8 2 Insert the memory card as described on p 8 2 3 Press Photo Print 4 Press Menu Ex 5 Use 2 or 3 to select lt ALL FRAMES gt 6 Press Set Ex 7 Use 2 or 3 to select the print media size Select lt LTR gt for letter size print media lt 4 6 gt for card size print media lt A4 gt for A4 size print media SELECT PAPER SIZE LTR 1
6. Replace the ink tank s p 9 2 If there is no improvement The printhead may be damaged Contact the Canon Customer Care Center Align the printhead p 9 7 Step 1 Step 2 Step 2 Step 3 Step 4 9 6 Maintenance Chapter 9 Printing the nozzle check pattern The nozzle check pattern shows if each printhead nozzle is operating properly NOTE You can also print the nozzle check pattern from your computer Software Guide Follow this procedure to print the nozzle check pattern from the machine 1 Load letter or A4 size plain paper in the multi purpose tray 2 Press Menu repeatedly until lt MAINTENANCE gt is displayed Ex 3 Press Set Cleaning the printhead If the printed nozzle check pattern is broken missing or a specific color is not printed clean the printhead NOTE Cleaning the printhead consumes a small amount of ink Cleaning too often reduces the amount of ink in the ink tanks You can also clean the printhead from your computer Software Guide Follow this procedure to clean the printhead from the machine 1 Press Menu repeatedly until lt MAINTENANCE gt is displayed Ex 2 Use 2 or 3 to select the cleaning setting you want Select lt HEAD CLEANING gt for normal printhead cleaning lt HEAD REFRESHING gt for deep printhead cleaning For details on which to select see p 9 5 3 Press Set 7 MAINTENANCE NOZZLE CHECK Nozzle
7. 1 Press Menu four times 2 Use 2 or 3 to select the image quality In black amp white mode select lt B amp W TEXT gt for text only documents lt B amp W PHOTO gt for photographs lt B amp W DRAFT gt for high speed copying at a lower resolution In color mode select lt COLOR NORMAL gt for color text only documents lt COLOR FINE gt for color photographs lt COLOR FAST gt for high speed color copying at a lower resolution 3 Press Set NOTE When using lt COLOR FAST gt if the color output is different from that expected select lt COLOR NORMAL gt or lt COLOR FINE gt and try copying again Adjusting the exposure density Exposure density is the degree of difference between light and dark A high exposure setting will make blacks darker and whites brighter whereas a low exposure setting will make the differences between black and white less marked Refer to Making copies on p 6 1 and in step 4 adjust the exposure as follows 1 Press Menu three times 2 Use 2 or 3 to select the exposure 3 Press Set 3 DENSITY LT DK 4 IMAGE QUALITY B amp W TEXT This setting is only available when lt PLAIN gt is selected as the print media type p 3 7 Chapter 6 Copying 6 3 6 Copying Reducing or enlarging a copy You can reduce or enlarge copies in three different ways using preset copy ratios using custom copy ratios or automatically red
8. 10 Troubleshooting When you click a button on the Toolbar another application opens When you click a button on the Toolbar you want another application to open 1 Set the application you want to open in Link To in the Toolbar Settings dialog box Software Guide The image you have scanned looks dirty 1 If the image looks grainy increase the scan resolution Software Guide 2 Display the image at 100 Some applications do not display an image well at small sizes Try displaying the image at 100 magnification 3 There is moir when you scan printed material In ScanGear click Descreen Software Guide 4 Set the monitor display colors to 16 bit or higher In Display Properties set the display colors to 16 bit color 24 bit color or higher 5 Clean the platen glass and document cover p 9 9 White margins appear around the scanned image 1 Specify the scan area In ScanGear click Multi Photo Scan to automatically specify the scan area If there are white margins around documents such as photographs or if you want to trim a document i e you want to scan only one part of a document specify the area of the scan manually Software Guide To display ScanGear when scanning On the Windows desktop on the Toolbar click Settings Click Show scanner driver before scanning Software Guide 2 When you do not want to display ScanGear Even if you do not want to display ScanGear you can make a scan at the paper size
9. 4 If you replaced the black ink tank press 2 If you did not press 3 5 If you replaced the color ink tank press 2 If you did not press 3 The ink counter is now reset To check the ink level of the ink tanks at any time see below Checking the ink level If you reset the ink counter when you installed replaced the ink tanks you can check the current ink level as follows 1 Press Menu repeatedly until lt INK VOLUME gt is displayed Ex 2 Press Set The LCD shows the current ink level Approx 100 to 30 full Approx 30 full 0 empty Ink counter not reset The lt LOW INK WARNING gt setting is off 6 INK VOLUME BLACK INK CHANGED YES NO 8 USER DATA LOW INK WARNING Chapter 9 Maintenance 9 5 9 Maintenance Maintaining the printhead Flowchart of printhead maintenance If print quality deteriorates follow this procedure The ink is not coming out correctly If there is no improvement If there is no improvement The printhead is misaligned Print the nozzle check pattern p 9 6 This pattern allows you to check if the ink is coming out of the printhead nozzles correctly and if the printhead is aligned Perform normal printhead cleaning lt HEAD CLEANING gt setting p 9 6 You can perform normal printhead cleaning up to three times Perform deep printhead cleaning lt HEAD REFRESHING gt setting p 9 6 If there is no improvement
10. Enables you to scan an image directly to a destination such as a desired application e g your e mail application or a graphic application NOTE If you are using Windows 2000 XP MPService MultiPASS Service is automatically created and must be running for jobs to be processed with the MultiPASS Suite and the machine MPService starts automatically when you start your computer even if you have not yet logged into Windows If you log off Windows and leave the computer on MPService continues to run in order to process any MultiPASS jobs Chapter 4 The MultiPASS Suite software Basic operation 4 3 4 The MultiPASS Suite software Basic operation My MultiPASS My MultiPASS is a folder that contains the Scan to Save folder that stores scanned images q Scan to Save folder Stores scanned images in the My Pictures folder or if not available in the My Documents folder or Scan to Save folder My MultiPASS works within Windows Explorer and thus has a similar structure For more details on My MultiPASS see the Software Guide Opening My MultiPASS Follow one of the procedures below to open My MultiPASS On the MultiPASS Toolbar click MultiPASS p 7 1 or On the Windows desktop double click the My MultiPASS icon or If opening My MultiPASS from Windows Explorer click My MultiPASS under Desktop NOTE When you open My MultiPASS the MultiPASS menu appears on the menu bar q q 4 4 The MultiPASS Su
11. Follow the on screen instructions START HERE After following instructions in the Setup Sheet read this guide for instructions on all functions of your machine Be sure to read this sheet first This sheet includes instructions for setting up your machine and getting it ready for use Follow all steps in this sheet before using your machine This guide included as a PDF file in the MultiPASS Suite software CD ROM includes comprehensive instructions on using the MultiPASS Suite software Refer to this guide for full instructions on printing and scanning from your computer Basic Guide This guide Software Guide Setup Sheet Printed sheet Printed manual IV Preface Type conventions Please read the list below of symbols terms and abbreviations used in this guide WARNING Indicates a warning concerning operations that may lead to death or injury to persons if not performed correctly In order to use the machine safely always pay attention to these warnings CAUTION Indicates a caution concerning operations that may lead to injury to persons or damage to property if not performed correctly In order to use the machine safely always pay attention to these cautions IMPORTANT Indicates operational warnings and restrictions Be certain to read these items to operate the machine correctly and to avoid damage to the machine NOTE Indicates notes for operation or additional explanations Reading these is high
12. Function key Copy For details see p 3 7 Menu DENSITY Function key Copy For details see p 6 2 Menu IMAGE QUALITY Function key Copy For details see p 6 2 Menu INK VOLUME Function keys Copy Scan Photo Print For details see p 9 4 11 2 Machine settings Chapter 11 Name 2 on 1 BORDERLESS COPY IMAGE REPEAT AUTO MANUAL VERTICAL HORIZONTAL MIRROR IMAGE ENTIRE IMAGE Setting 1 2 3 4 1 2 3 4 Details p 6 5 p 6 6 p 6 7 p 6 9 p 6 10 Description Copies two pages on one page letter or A4 size only Copies without any borders Prints multiple copies of an image on a single sheet Automatically selects the number of repetitions Manually selects the number or repetitions Selects the number of vertical repetitions Selects the number of horizontal repetitions Prints a mirror image of the original Prints the original image to fit the selected pint media size Menu SPECIAL COPY Function key Copy Name PRESET RATIO ZOOM FIT TO PAGE Setting 25 MIN 95 A4 LTR 100 212 4 6 LTR 400 MAX 25 to 400 Details p 6 3 p 6 3 p 6 4 Description Makes enlarged or reduced copies at preset ratios Makes enlarged or reduced copies at ratios between 25 and 400 Automatically reduces or enlarges an image to fit on the specified print media size
13. Press Copy Scan or Photo Print depending under which function key B the setting is located 4 Press Menu repeatedly until the menu C under which the setting is located is displayed 5 Use 2 or 3 to select the setting you want 6 Press Set 7 Follow these guidelines to scroll through and register settings Use 2 or 3 to scroll through settings To register a setting or access sub settings press Set If necessary to return to standby mode press Stop Reset NOTE lt gt in the LCD indicates the current setting Name 2 on 1 BORDERLESS COPY IMAGE REPEAT AUTO MANUAL VERTICAL HORIZONTAL MIRROR IMAGE ENTIRE IMAGE Setting 1 2 3 4 1 2 3 4 Details p 6 5 p 6 6 p 6 7 p 6 9 p 6 10 Description Copies two pages on one page letter or A4 size only Copies without any borders letter A4 or 4 6 size only size Prints multiple copies of an image on a single sheet Automatically selects the number of repetitions Manually selects the number or repetitions Select the number of vertical repetitions Select the number of horizontal repetitions Prints a mirror image of the original Prints the original image to fit the selected paper Menu SPECIAL COPY Function key Copy C B A Example Settings NOTE Default settings are shown in bold type Menu PAPER SELECT
14. Review the display of your scanned preview image Adjust the properties of the image as necessary 6 Click Scan When complete the image appears in the Windows application 7 4 Scanning Basic operation Chapter 7 Using the Scan key on the operation panel You can assign a scan action to the Scan key on the operation panel so that you only have to press this key to perform the action For example you can set it to display the toolbar or to perform one of the actions of the Toolbar scan buttons Follow this procedure to select an action for the Scan key on the operation panel 1 On the Windows desktop on the MultiPASS Toolbar click Settings 2 In When Scanner Push Button pressed click the desired action that will occur when you press the Scan key on the operation panel 3 Click OK NOTE In scan mode you can also press Start on the operation panel to begin scanning More information For detailed information on all scanning features refer to the online help or the Software Guide Chapter 8 Photo printing from a memory card 8 1 8 Photo printing from a memory card Photo printing from a memory card Chapter 8 This feature allows you to insert a memory card with a PC card adapter into your machine and print photographs directly from it Compatible memory cards The following cards are compatible with the machine Compact flash Smart media Memory stick SD mem
15. repeat steps 3 to 5 7 Close the inner cover 8 The LCD will display the following message Press 2 to continue with the ink counter reset 9 If you replaced the black ink tank press 2 If you did not press 3 10 If you replaced the color ink tank press 2 If you did not press 3 The ink counter is now reset To check the ink level of the ink tanks at any time see p 9 4 INK TANK CHANGED YES NO BCI 24 Color BCI 24 Color BCI 24 Black BCI 24 Black BCI 24 Black B 9 4 Maintenance Chapter 9 Resetting the ink counter The ink counter keeps track of how much ink is left in the ink tanks allowing the machine to warn you when ink is running low It also allows you to check the current ink level of the ink tanks at any time When you replace an ink tank the LCD will automatically prompt you to reset the ink counter However if for any reason you did not reset the ink counter when replacing the ink tanks follow this procedure to reset it Please note that if you do not reset the ink counter after replacing an ink tank the low ink warning will not display properly and you will not be able to check the ink level as explained in Checking the ink level below NOTE You can also reset the ink counter from your computer Software Guide 1 Press Menu repeatedly until lt USER DATA gt is displayed Ex 2 Use 2 or 3 to select lt INK COUNT RESET gt 3 Press Set
16. 1 4 Introduction Chapter 1 NOTE The power cannot be turned off when the machine is operating Your machine performs printhead cleaning every time you plug in the machine This ensures optimum print quality but also consumes a small amount of ink during the cleaning process For this reason it is recommended that you only turn the machine off with ON OFF when instructed to do so in this guide Document handling Chapter 2 Document handling 2 1 2 Document handling Chapter 2 Document requirements The documents you load on the platen glass for copying or scanning must meet these requirements Loading documents NOTE Make sure any glue ink or correction fluid on the document is completely dry before loading 1 Lift the document cover 2 Place your document face down on the platen glass Align the upper left corner of your document with the alignment mark on the upper left corner of the platen glass 3 Gently lower the document cover Document type Size W L Quantity Thickness All types of documents Photographs Book Max 8 2 11 4 in 216 297 mm 1 sheet 10 photographs for multi scan Max 4 in 20 mm 2 2 Document handling Chapter 2 Chapter 3 Print media handling 3 1 3 Print media handling Print media handling Chapter 3 Recommended print media and requirements The following print media is recommended for use with your mach
17. 10 5 Problems scanning to a computer 10 6 Problems using a memory card 10 8 If nothing displays in the LCD if there is no power 10 10 Removing jammed paper 10 11 Removing jams in the paper output tray 10 11 Removing jams from the machine s interior 10 11 If there are repeated paper jams 10 12 If the nozzle check pattern does not print properly 10 12 Interpreting the messages 10 12 LCD messages 10 13 MultiPASS Status Monitor messages 10 16 If you cannot solve the problem 10 16 Preface VII Safety information Read this safety information thoroughly before using your machine and keep it handy in case you need to refer to it later WARNING This product emits low level magnetic flux If you use a cardiac pacemaker and feel abnormalities please move away from this product and consult your doctor CAUTION Do not disassemble or modify There are high temperature and high voltage components inside the machine which may result in fire or electrical shock Follow all warnings and instructions marked on the machine L
18. 3 Are you using thin paper The paper may curl if you use thin paper and print images that use a large quantity of ink such as photographs or pictures with intense colors Use thicker paper such as high resolution paper or Photo Paper Pro pp 3 2 3 3 4 Was the paper already curled before loading Uncurl the paper and reload Meaningless characters and symbols are printing 1 If this problem only occurs when printing a specific document Open and edit the document and try printing again If this does not work there may be a problem with the application Contact the application s manufacturer White streaks appear on the printout 1 Print the nozzle check pattern Maintaining the printhead p 9 5 2 Are you printing on coated paper In the Properties dialog box on the Main tab click High in Print Quality P P P P P P P P P P P P Chapter 10 Troubleshooting 10 5 10 Troubleshooting Printout is rubbed or stained 1 Is the paper thickness lever set correctly When you print documents that contain large quantities of ink such as documents with a lot of detail the paper may curl and rub Move the paper thickness lever to the right p 3 6 2 Does the paper stack exceed the paper limit mark t or exceed the capacity of the multi purpose tray If so reduce the amount of paper 3 Are you printing outside the printable area Change the margin settings in the application to keep the document
19. 9 5 to check if print quality deterioration is due to another problem Guidelines CAUTION Keep the printhead and ink tanks out of the reach of children If a child inadvertently ingests ink consult a physician immediately Ink tanks compatible with the machine are as follows Black ink tank BCI 24 Black Color ink tank BCI 24 Color To ensure optimum printing results and to avoid printing problems Canon recommends using original Canon ink tanks only Damage caused by using refilled ink tanks is not covered by Canon s warranty Replaced ink tanks should be new If you install partially used ink tanks the nozzles may block and the ink counter may not be accurate For best ink quality use ink tanks within one year of purchase After placing ink tanks in the machine use the ink tanks within six months Do not open the ink tank packaging until ready to install Do not touch printed paper with wet hands or spill liquids on it as the ink may run 9 2 Maintenance Chapter 9 Replace ink tanks quickly Once installed do not remove from the machine and leave out in the open Doing so may cause the ink tank not to function when reinstalled in the machine Replacing an ink tank This section describes how to replace an ink tank Before replacing an ink tank be sure to read the section When to replace an ink tank p 9 1 CAUTION Do not replace ink tanks while the machine is printing or performin
20. A4 4 6 8 3 4 mm 1 8 28 0 mm Recommended print area Printable area A 2 Specifications Appendix Photo Paper Pro PC 101S printable areas Photo Paper Pro PC 101S 4 8 6 8 in 109 6 160 4 mm NOTE The printing area of Photo Paper Pro PR 101 is identical to that of A4 size paper p A 2 Envelope printable areas US COM 10 7 2 4 8 in 190 5 103 2 mm European DL 8 8 3 amp 8 in 211 8 98 mm Banner paper printable areas Letter size 8 0 65 4 in 203 2 1668 4 mm A4 size 8 0 69 amp 8 in 203 2 1774 mm Letter 4 6 3 mm A4 8 3 4 mm Letter 4 6 3 mm A4 8 3 4 mm 4 5 0 mm 1 8 28 0 mm Max 6 sheets Min 2 sheets 8 3 0 mm Recommended print area Printable area 8 3 4 mm 8 3 4 mm 8 3 0 mm 1 8 26 5 mm Printable area 1 8 28 0 mm 1 8 28 0 mm 8 4 0 mm 8 4 0 mm Recommended print area Printable area is the same Appendix Specifications A 3 A Specifications A 4 Specifications Appendix Scanned area NOTE For entire image copying the entire area of the document is scanned System requirements p 4 1 Ink specifications Ink tank colors capacity Black BCI 24 Black approx 320 approx 580 Color BCI 24 Color approx 170 Pri
21. Letter 4 6 in 101 6 152 4 mm Quantity 20 sheets Paper thickness lever position Left Use for Printing from your computer Load the paper with the glossy side facing up In the printer driver select Photo Paper Plus Glossy as the print media type Remove each sheet as soon as it is printed Photo Paper Pro PR 101 A thick paper with a treated surface that enhances gloss and provides superior color reproduction It is ideal for printing high quality photographs Size Letter A4 4 6 in 101 6 152 4 mm Quantity 1 sheet 20 sheets 4 6 in 101 6 152 4 mm size Paper thickness lever position Left Drying time 30 minutes Use for Printing from your computer copying photo printing Load the paper with the glossier side facing up For 4 6 in 101 6 152 4 mm size paper remove the sheets from the paper output tray before the count reaches 20 For letter or A4 size paper remove each sheet as soon as it is printed Photo Paper Pro PC 101S Made from the same stock as Photo Paper Pro PR 101 these cards are intended for printing images that cover the entire surface of the card without a white border This paper is ideal for printing high quality photographs Size 4 6 in 101 6 152 4 mm Quantity 20 sheets Paper thickness lever position Left Drying time 30 minutes Use for Printing from your computer Load the paper with the glossy side facing up Remove the sheets from the pap
22. Menu ENLARGE REDUCE Function key Copy Chapter 11 Machine settings 11 3 11 Machine settings Name NOZZLE CHECK HEAD CLEANING HEAD REFRESHING ALIGN PRINT HEAD HORIZ PATTERN CHANGE H VALUE ROLLER CLEANING Setting A B C 3 to 7 D E F 5 to 5 Details p 9 6 p 9 6 p 9 6 p 9 7 p 9 9 Description Prints the nozzle check pattern Performs normal printhead cleaning Performs deep printhead cleaning Aligns the printhead Prints the horizontal pattern Selects the horizontal value for columns A to F on the printout Cleans the roller Menu MAINTENANCE Function keys Copy Scan Photo Print Name LOW INK WARNING INK COUNT RESET BLACK INK CHANGED COLOR INK CHANGED QUIET MODE EXTENSION AMOUNT CARD PROTECT DISPLAY LANGUAGE Setting ON OFF YES NO YES NO OFF ON SMALL LARGE ON OFF ENGLISH FRENCH SPANISH PORTUGUESE Details p 9 1 p 9 4 p 9 4 Description Notifies you when ink in the ink tanks is running low Resets the ink counter for the black ink tank Resets the ink counter for the color ink tank Enables disables quiet printing mode For borderless printing or copying selects the width cropped from the borders of the original image Enables disables overwriting memory card data in all modes except photo print mode Selec
23. button 1 Inner cover t Card slot 2 Printhead holder y Indicator light 3 Paper thickness lever u Paper output tray w q e 1 r u y t 2 o i 3 0 Chapter 1 Introduction 1 3 1 Introduction Operation panel of the machine q ON OFF key Turns the machine on and off keep pressed for a brief interval Before turning on the machine make sure the document cover is closed w Copy key Switches the machine to copy mode e Scan key Scans a document to your computer according to the action selected r Photo Print key Switches the machine to photo card print mode t Menu key Accesses the settings to customize operation of your machine y 2 and 3 keys Scroll through selections and increase or decrease the number of copies or the photograph file number u LCD Displays messages and selections and prompts during operation i Set key Selects or confirms settings o Resume key Resumes an operation after an error is corrected 0 Alarm light Blinks when an error occurs or when the machine needs attention 1 Stop Reset key Cancels operations and returns the machine to standby mode 2 Color B amp W key Sets the machine for color or black amp white copying 3 B amp W light Lights when black amp white copying is selected 4 Color light Lights when color copying is selected 5 Start key Starts operations q 0 o y 1 w e r u t i 5 2 3 4
24. change individual settings to suit your document Software Guide Changing print settings with the Print Advisor Follow this procedure to change print settings with the Print Advisor 1 With your document open in the Windows application click the print command In most applications the print command is on the File menu or toolbar 2 In the Print dialog box click Properties 3 In the Properties dialog box on the Main tab click Print Advisor 4 Follow the on screen instructions For more details refer to the online help or the Software Guide Chapter 5 Printing from your computer Basic operation 5 3 5 Printing from your computer Basic operation Changing print settings manually Follow this procedure to change print settings manually 1 With your document open in the Windows application click the print command In most applications the print command is on the File menu or toolbar 2 In the Print dialog box click Properties 3 In the Properties dialog box define your settings on the appropriate tabs or dialog boxes If you are dissatisfied with your changes on a particular tab and want to revert to the default settings click Defaults 4 To accept your changes and close the dialog box click OK To cancel your changes and close the dialog box click Cancel For details on the different settings refer to the online help or the Software Guide More information For detail
25. charge by the ASF Repairs not covered under this limited warranty will be charged to you at such costs as each ASF may generally establish from time to time This limited warranty gives you specific legal rights and you may also have other rights that vary from state to state Support program specifics are subject to change without notice InstantExchange warranty program service is subject to availability of refurbished replacement units 9 a m 5 p m local Monday Friday excluding holidays The Canon Customer Care Center must receive pertinent information by 3 p m E S T to ensure next business day InstantExchange warranty program service two business day InstantExchange warranty service for Alaska and Hawaii Canon does not guarantee next business day service in the event of factors beyond Canon s reasonable control MultiPASS F20 2002 Canon U S A Inc Canon is a registered trademark of Canon Inc Basic Guide Canon U S A Inc One Canon Plaza Lake Success NY 11042 U S A Canon Inc 30 2 Shimomaruko 3 chome Ohta ku Tokyo 146 8501 Japan Canon Australia Pty Ltd 1 Thomas Holt Drive North Ryde Sydney N S W 2113 Australia Canon Canada Inc 6390 Dixie Road Mississauga Ontario L5T 1P7 Canada Canon Deutschland GmbH Europark Fichtenhain A10 47807 Krefeld Germany Canon Europa N V Bovenkerkerweg 59 61 P O BOX 2262 1180 EG Amstelveen The Netherlands Canon France S A 17 quai du Pr sid
26. electrical shock Do not place heavy objects on top of the machine as these may topple over and result in injury Do not insert your hands into the machine while it is printing as parts inside the machine are moving and this may result in injury After printing do not touch the electrical contacts of the printhead They will be hot and may result in burns or electrical shock Do not subject the machine to strong physical shock or vibration Before moving the machine turn off the power and unplug the machine Do not lift the machine by any of its attachments Close the multi purpose tray and paper output tray and lift the machine by the recessed areas on its sides as shown A distinct change in performance may indicate a need for servicing Maintenance WARNING Do not service the machine yourself except as specifically described in this guide If further servicing is required contact the Canon Customer Care Center Keep the machine clean Dust accumulation may prevent the machine from operating properly Preface XI Legal limitation on usage of your product and the use of images Using your product to scan print or otherwise reproduce certain documents and the use of such images as scanned printed or otherwise reproduced by your product may be prohibited by law and may result in criminal and or civil liability A non exhaustive list of these documents is set forth below This list is intended to b
27. is set to the right For details see p 3 6 2 Lower the tray extension on the multi purpose tray 3 Cut the banner paper to the required length and place it behind the machine on a flat surface Then insert the first sheet in the multi purpose tray q and adjust the paper guide A to the width of the sheet leaving an 8 inch 1 mm gap between the paper guide and edge of the sheet w Make sure the sheets behind the machine are aligned with the first sheet 4 Set your computer to print on banner paper Allow the paper to flow over the edge of the table as it exits the machine w q A Chapter 4 The MultiPASS Suite software Basic operation 4 1 4 The MultiPASS Suite software Basic operation The MultiPASS Suite software Basic operation Chapter 4 Installing the software If you have not already installed the software as explained in the Setup Sheet please do so now For instructions see the Setup Sheet or the Software Guide System requirements To successfully install and operate the MultiPASS Suite your system must meet the following requirements CD ROM drive or access to one over a network connection 256 color SVGA monitor or greater Microsoft Internet Explorer version 4 01 or later Client for Microsoft Networks Windows 98 Me only 60 MB of available hard disk space 150 MB recommended USB cable 16 8 ft 5 m or shorter Microsoft Windows 98 IBM or c
28. not press ON OFF 2 Insert the memory card into the PC card adapter 3 Insert the PC card adapter all the way into the card slot on the front of the operation panel The indicator light A turns on when the machine is in photo print mode or when writing from the computer NOTE If the memory card cannot be read check that the PC card adapter containing the memory card is inserted all the way into the card slot the PC card adapter containing the memory card was not removed while being read you are using a compatible memory card your memory card contains photographs Removing a memory card CAUTION Do not remove the memory card or turn off the machine when the indicator light is blinking as this may damage the data in the memory card 1 Check that the indicator light is not blinking q then press ON OFF to turn the machine off w If you have been writing to a memory card in Windows 2000 wait ten seconds before turning off the machine w q A Chapter 8 Photo printing from a memory card 8 3 8 Photo printing from a memory card 2 Press Eject q and remove the PC card adapter w Do not remove the memory card and PC card adapter separately from the card slot Printing methods There are different methods for printing photographs from a memory card Follow this general procedure to print photographs NOTE You may not be able to print photographs if their file sizes
29. on loading envelopes see p 3 8 3 2 Print media handling Chapter 3 Bubble Jet Paper LC 301 Developed for high quality printing with minimal or no smearing when in contact with water or damp surfaces This specially coated paper produces bright and vivid colors and stands up to normal office highlighters Size Letter A4 Quantity Approx 100 sheets 20 lb or 75 g m2 or maximum stack height of 8 in 10 mm Paper thickness lever position Left Use for Printing from your computer copying photo printing High Resolution Paper HR 101N Designed to produce near photographic quality print output with sharp and vivid graphics Size Letter A4 Quantity Approx 80 sheets or maximum stack height of 8 in 10 mm Paper thickness lever position Left Use for Printing from your computer copying Load the paper with the whiter side facing up Remove the sheets from the paper output tray before the count reaches 50 If the paper curls remove each sheet as it is delivered in the paper output tray Glossy Photo Paper GP 301 GP 301N A high gloss thick paper that produces the look and feel of a photograph Size Letter A4 Quantity 10 sheets Paper thickness lever position Left Drying time 2 minutes Use for Printing from your computer copying Remove the sheets from the paper output tray before the count reaches 10 Load the paper with the whiter side facing up Do not use the loading support sheet included with this pr
30. or iii if the warranty period on the product has expired or has not been sufficiently established by your supplying the appropriate documentation The Canon repair facility will ship out the replacement product via overnight courier prepaid by Canon After receipt of the replacement product with instructions and a pre paid return waybill follow the instructions to ship the defective product to a Canon repair facility You must return the defective product in the shipping carton in which the replacement product was packed be sure to retain your ink cartridges and tanks and you must include the reference number a copy of your dated proof of purchase bill of sale and a complete explanation of the problem Do not include any other items in the return shipping container Carry In Mail In Carry In Mail In is a service program by which your defective product is repaired by an ASF The name and telephone number of the ASF s nearest to your location may be obtained from our Web site at www usa canon com or by calling the Canon Customer Care Center at 1 800 423 2366 If shipping is involved it is your responsibility to properly package and send your defective product together with your dated proof of purchase a complete explanation of the problem and a return address to the ASF at your expense Do not include any other items with your product The repair s covered by this limited warranty will be made and the product will be returned to you without
31. remove the MultiPASS Suite and then reinstall it 1 On the Windows desktop click Start then Control Panel 2 In the Control Panel window click Performance and Maintenance then System 3 On the Hardware tab click Device Manager Under Other Devices click MultiPASS F20 then press the Delete key 4 Remove the MultiPASS Suite Software Guide 5 Restart your computer 6 Reinstall the MultiPASS Suite Setup Sheet Problems turning on the computer when the MultiPASS Suite opens When you install the MultiPASS Suite and you turn on your computer the MultiPASS Toolbar is set to open See below if you have problems executing a job The message lt Unable to communicate with the device gt appears on your computer The MultiPASS Suite operates after checking that there is a USB cable connecting the machine and the computer This message appears and the MultiPASS Suite will not open if there is no USB cable connected or the machine is not turned on 1 Is there anything displayed in the LCD If nothing is displayed see p 10 10 2 Is the USB cable connecting the computer to the machine The USB cable may have become disconnected when the MultiPASS Suite was running If it has reconnect the cable 3 Is another printer connected to the USB port You might have connected a different printer to the USB port allocated to the machine when the MultiPASS Suite was running Reconnect the machine to the USB port 4 Replac
32. removing 10 1 10 2 SPECIAL COPY menu 11 2 Start key 1 3 Status Monitor See MultiPASS Status Monitor Stop Reset key 1 3 System requirements 4 1 T Shirt Transfers TR 201 3 4 3 5 Toolbar See MultiPASS Toolbar Transparencies CF 102 3 4 Tray extension 1 2 UNABLE TO PRINT ALL message 10 15 USER DATA menu 11 3 Viewer See MultiPASS Viewer VIVID PHOTO PRINT menu 11 5 Vivid photo printing 8 13 WAIT COOLING message 10 15 WASTED INK NEAR FULL message 10 15 WIA Driver 4 2 WRONG CARTRIDGE message 10 15 Canon U S A Inc Limited Warranty U S Only The limited warranty set forth below is given by Canon U S A Inc Canon with respect to the Canon brand computer peripheral product the product that you have purchased when purchased and used in the United States The product that you have purchased is the only product to which this warranty card and the limited warranty provided by Canon and stated on the card apply Your product when delivered to you in new condition in its original container is warranted against defects in materials or workmanship as follows for a period of one 1 year from the date of original purchase defective parts or a defective product returned to a Canon repair facility or a Canon Authorized Service Facility ASF for such product as applicable and proven to be defective upon inspection will be exchanged for new or comparable rebuilt parts or a refurbished product as determined by the Canon r
33. setting before printing photographs from a memory card NOTE Printing will take longer when this setting is enabled You cannot set the date for DPOF printing Follow this procedure to enable disable this setting 1 Press Photo Print 2 Press Menu three times Ex 3 Use 2 or 3 to select lt ON gt to enable date printing or lt OFF gt to disable it 4 Press Set When date printing is enabled the LCD will display lt gt 3 PRINT PHOTO DATE OFF B A Chapter 9 Maintenance 9 1 9 Maintenance Maintenance Chapter 9 Replacing ink tanks Low ink warning When you first installed the ink tanks you will have reset the ink counter function that keeps track of how much ink is left in the ink tanks When ink is running low the LCD will display lt BLACK INK LOW gt or lt COLOR INK LOW gt warning you to have a new ink tank ready for when the ink runs out When copying or photo printing if the machine stops printing when the warning appears press Resume to continue printing However note that ink may run out You can check the current ink level at any time as explained on p 9 4 NOTE If you do not want the low ink warning to display disable this feature lt LOW INK WARNING gt p 11 3 When to replace an ink tank In general you will need to replace an ink tank when print quality deteriorates or output is blank However before replacing refer to the flow chart on p
34. two pages on a single page This feature allows you to reduce two pages to fit onto one page NOTE If MEMORY FULL appears in the LCD when copying set the image quality setting to lt B amp W TEXT gt or lt COLOR NORMAL gt and try copying again p 6 2 You can only use this feature when the print media size setting is set to lt LTR gt or lt A4 gt For details on setting the print media size see p 3 7 Follow this procedure to reduce and copy two originals onto one page 1 Load the document on the platen glass 2 Press Copy 3 Use 2 or 3 to select the number of copies 4 Adjust any necessary settings for your document step 4 p 6 1 You cannot change the copy ratio 5 Press Menu five times 6 Press Set Ex If a print media size setting other than lt LTR gt or lt A4 gt is selected the LCD will display the following message Ex Use 2 or 3 to select either lt LTR gt or lt A4 gt then press Set Use 2 or 3 to select the print media type then press Set 7 Press Start You will be prompted when the page has been scanned Load the next page and follow the instructions in the LCD SIZE lt LTR gt TYPE PLAIN 62 LTR TEXT 2 on 1 5 SPECIAL COPY 2 on 1 6 6 Copying Chapter 6 Borderless copying This feature allows you to copy colored images that fill the entire page without borders NOTE Use specialty papers with this feature p 3 1
35. used for a long period such as during holidays IMPORTANT If dust accumulates around the power cord s plug when it is connected to a power outlet unplug the machine and wipe the plug with a clean dry cloth Whenever you turn off the power and unplug the machine wait at least five seconds before you plug it in again Preface IX Use only the power cord that came with the machine Turn off the power and unplug the machine in the following conditions When the power cord or plug is damaged or frayed If liquid has spilled into the machine If the machine has been exposed to rain or water If the machine does not operate normally when you have followed the instructions in the guides included with your machine Adjust only those controls that are covered by the instructions in the guides since improper adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore the product to normal operation If the machine has been dropped or damaged If the machine exhibits a distinct change in performance indicating a need for servicing Handling WARNING Do not drop paper clips staples or other metal objects inside the machine Also do not spill water liquid or flammable substances inside the machine If these items come into contact with high voltage parts inside the machine it may result in fire or electrical shock If these items are d
36. 20 2 Display languages English French Spanish Portuguese Applicable standards Electrical safety UL1950 C UL Radiation FCC Part 15 Class B IC Other FCC Part 68 IC Energy Star compliant Multi purpose tray capacity p 3 1 21 8 in 548 mm 16 4 in 413 mm 15 8 in 396 mm 10 amp 8 in 276 mm 10 4 in 256 mm Printable areas Note on printing area illustrations Printing area Canon recommends that you print within dark shade this area Printing area The area where it is possible to print light shade However printing in this area can adversely affect print quality or paper feed precision Paper printable areas Letter size 8 0 10 4 in 203 2 271 4 mm Legal size 8 0 13 4 in 203 2 347 6 mm A4 size 8 0 11 8 in 203 2 289 mm 4 6 size 3 7 5 4 in 94 8 144 4 mm NOTE Borderless printing allows you to make prints with no margins However it may cause the top and bottom paper edges to decrease in print quality or become soiled Glossy Photo Cards printable areas Glossy Photo Card 4 8 6 8 in 109 4 159 9 mm 1 8 28 0 mm 1 26 0 mm 4 5 1 mm 8 4 1 mm Recommended print area Printable area is the same 8 3 0 mm 4 5 0 mm 1 8 26 5 mm Letter Legal 4 6 4 mm A4 4 6 8 3 4 mm Letter Legal 4 6 3 mm
37. Basic Guide II Preface Copyright Copyright 2002 by Canon Inc All rights reserved No part of this publication may be reproduced transmitted transcribed stored in a retrieval system or translated into any language or computer language in any form or by any means electronic mechanical magnetic optical chemical manual or otherwise without the prior written permission of Canon Inc Trademarks Canon and BJ are registered trademarks BCI MultiPASS and ScanGear are trademarks of Canon Inc All other product and brand names are registered trademarks trademarks or service marks of their respective owners As an ENERGY STAR Partner Canon Inc has determined that this product meets the ENERGY STAR guidelines for energy efficiency Preface III How to use the documentation provided NOTE In addition to the above documentation you can also refer to the online help in the MultiPASS Suite software for online information about a window or dialog box and for step by step instructions on performing MultiPASS Suite tasks To access the online help select or click Help in the software Viewing documentation provided in the CD ROM To view the Software Guide on your computer you will need to have Adobe Acrobat Reader installed If you do not have this software installed follow this procedure 1 Insert the MultiPASS Suite CD ROM in your CD ROM drive 2 When the main menu appears click INSTALL ADOBE ACROBAT READER 3
38. Click Start then click Printers and Faxes Most solid box Least solid box BAD SAMPLE GOOD SAMPLE CHANGE H VALUE A 0 7 MAINTENANCE NOZZLE CHECK 9 8 Maintenance Chapter 9 3 In the Printers Printers and Faxes window click the machine icon 4 On the File menu click Properties or Printing Preferences 5 In the Properties dialog box on the Maintenance tab click the printhead alignment icon 6 Follow the on screen instructions 7 In column A on the printout note which box has the most solid image Note the value next to this box and enter the number Repeat for columns B to F 8 Click OK Most solid box Least solid box BAD SAMPLE GOOD SAMPLE Chapter 9 Maintenance 9 9 9 Maintenance Cleaning your machine This section describes the necessary cleaning procedures for your machine CAUTION Be sure to turn off the power and disconnect the power cord before cleaning the machine Do not use tissue paper paper towels or similar materials for cleaning they can stick to the components or generate static charges Use a soft cloth to avoid scratching the components Never use volatile liquids such as thinners benzene acetone or any other chemical cleaner to clean the interior of the machine these can damage the machine s components Cleaning the exterior Wipe the machine s exterior with a clean soft lint free cloth moistened with water or dil
39. EAT gt 7 Press Set 8 Use 2 or 3 to select lt AUTO gt or lt MANUAL gt If you selected lt AUTO gt in step 8 9 Press Set Ex 10 Press Start If you selected lt MANUAL gt in step 8 9 Press Set 10 Use 2 or 3 to select the number of vertical repetitions up to 4 11 Press Set Ex 12 Use 2 or 3 to select the number of horizontal repetitions up to 4 13 Press Set Ex 14 Press Start 100 LTR TEXT REPEAT 3x3 VERTICAL 3 HORIZONTAL lt 2 gt VERTICAL lt 2 gt HORIZONTAL 2 100 LTR TEXT REPEAT AUTO IMAGE REPEAT AUTO 5 SPECIAL COPY 2 on 1 Chapter 6 Copying 6 9 6 Copying Creating a mirror image This feature allows you to make a mirror copy of a document Use this feature when copying onto T shirt transfers so that the image appears the right way when ironed onto fabric Follow this procedure to make a mirror copy 1 Load the document on the platen glass 2 Press Copy 3 Use 2 or 3 to select the number of copies 4 Adjust any necessary settings for your document step 4 p 6 1 5 Press Menu five times 6 Use 2 or 3 to select lt MIRROR IMAGE gt 7 Press Set Ex 8 Press Start 100 LTR TEXT MIRROR 5 SPECIAL COPY 2 on 1 6 10 Copying Chapter 6 Shrinking an image to fit the page If the image to be copied is larger than the output print media this feature will automatically reduce the im
40. O CARD message 10 14 INVALID KEY SETTING message 10 14 Jams removing paper 10 11 LCD 1 3 if nothing displays 10 10 messages 10 13 to 10 15 LOAD PAPER PRESS START KEY message 10 14 Low ink warning 9 1 MACHINE IN USE CANNOT TURN OFF message 10 14 MAINTENANCE menu 11 3 Matte Photo Paper MP 101 3 3 Memory card compatible 8 1 inserting 8 2 problems using 10 8 10 9 removing 8 2 8 3 MEMORY FULL message 10 14 Menu key 1 3 Menus 11 2 to 11 5 See also individual menu names Messages 10 13 to 10 16 See also individual message names LCD 10 13 to 10 15 MultiPASS Status Monitor 10 16 Mirror copying 6 9 MultiPASS Photo Enhancer 4 2 MultiPASS Status Monitor 4 2 4 5 messages 10 16 MultiPASS Suite components 4 2 MultiPASS Toolbar 4 2 4 5 customizing buttons 7 2 7 3 scanning with 7 1 7 2 MultiPASS Viewer 4 2 4 4 Multi purpose tray 1 2 My MultiPASS 4 2 4 3 NO FILES ON CARD message 10 14 Nozzle check pattern printing 9 6 ON OFF key 1 3 Operation panel 1 2 1 3 Paper loading 3 8 removing jams 10 11 Paper output tray 1 2 removing jams in 10 11 PAPER SELECT menu 11 2 Paper thickness lever 1 2 setting 3 6 Photo Enhancer See MultiPASS Photo Enhancer Paper Plus Glossy PP 101 3 3 Paper Pro PC 101S 3 3 Paper Pro PR 101 3 3 Print key 1 3 PHOTO PRINT MODE menu 11 4 11 5 Photo printing all frames 8 5 8 6 date printing 8 14 DPOF 8 11 8 12 frame range 8 9 8 10 index 8 4 8 5 methods 8 3 problems 10 8 10 9 single frame 8 7 8 8
41. Open it in the MultiPASS Viewer p 4 4 2 Change the resolution in ScanGear and try scanning again The image will be large if resolution is high It will be small if resolution is low Software Guide 10 8 Troubleshooting Chapter 10 Problems using a memory card See the information below if the memory card is not recognized when inserted into the card slot or if the image data is not being read Memory card is not recognized 1 Is the memory card securely inserted into the card slot When securely inserted a PCMCIA compatible memory card will click into position and the EJECT button will protrude a maximum of a 4 inch 7 mm from the slot 2 The memory card is not recognized although it is inserted securely into the card slot Remove and reinsert the memory card as explained on p 8 2 3 Are there any images on the memory card Check if there is any image data on the memory card using your digital camera or computer 4 Is the image data valid If standby mode is displayed in photo print mode there are valid images on the memory card If a message is displayed see p 10 13 5 Try again with another memory card 1 Try with another memory card and if you do not experience a problem the first memory card may be damaged In this case reformat the memory card with the digital camera When you reformat the memory card with the digital camera all the data on the memory card will be deleted If you can read image data on the
42. PHOTO PRINT MODE INDEX 8 6 Photo printing from a memory card Chapter 8 8 Press Set Ex 9 Use 2 or 3 to select the print media type Select from the following lt PHOTO PAPER PRO gt lt PLAIN PAPER gt If you selected lt 4 6 gt in step 7 you can only select lt PHOTO PAPER PRO gt If you selected lt PLAIN PAPER gt in step 9 10 Go to step 12 If you selected lt PHOTO PAPER PRO gt in step 9 10 Press Set Ex 11 Use 2 or 3 to select borderless printing Select lt OFF gt to print the photographs with borders lt ON gt to print the photographs without borders 12 Press Set 13 Press Start NOTE Printing is enlarged or reduced automatically according to the print media size Depending on the print media type and whether borderless printing is selected the photographs may be cropped A margin may still appear even if you select borderless printing on letter size print media You can select the width cropped from the borders of the original image lt EXTENSION AMOUNT gt p 11 3 BORDERLESS PRINT OFF SELECT PAPER TYPE PHOTO PAPER PRO Chapter 8 Photo printing from a memory card 8 7 8 Photo printing from a memory card Printing a single frame This printing method prints a specified single photograph from a memory card In order to select the photograph you want to print you will need to print the index and note the number assigned to the
43. PRO gt in step 13 14 Press Set Ex 15 Use 2 or 3 to select borderless printing Select lt OFF gt to print the photograph with a border lt ON gt to print the photograph without a border 16 Press Set Use 2 or 3 to view your settings in the LCD Ex 17 Press Start NOTE Printing is enlarged or reduced automatically according to the print media size Depending on the print media type and whether borderless printing is selected the photograph may be cropped A margin may still appear even if you select borderless printing on letter size print media You can select the width cropped from the borders of the original image lt EXTENSION AMOUNT gt p 11 3 SINGLE FRAME NO 0002 01 or SINGLE FRAME PHOTO LTR BORDERLESS PRINT OFF SELECT PAPER TYPE PHOTO PAPER PRO Chapter 8 Photo printing from a memory card 8 9 8 Photo printing from a memory card Printing a range of frames This printing method prints a range of photographs in sequence on a memory card In order to select the photographs you want to print you will need to print the index and note the numbers assigned to them To print an index see p 8 4 Follow this procedure to print selected photographs in sequence on a memory card 1 Load the correct print media in the multi purpose tray For details on print media and how to load it see pp 3 1 3 8 2 Insert the memory card as described on p 8 2 3
44. Press Photo Print 4 Press Menu Ex 5 Use 2 or 3 to select lt FRAME RANGE gt 6 Press Set Ex 7 Use 2 or 3 to select the first frame number you want print Keep 2 or 3 pressed to advance quickly through the numbers To find the frame number you will need to print the index beforehand p 8 4 8 Press Set Ex 9 Use 2 or 3 to select the last frame number you want print Keep 2 or 3 pressed to advance quickly through the numbers To find the frame number you will need to print the index beforehand p 8 4 LAST FILE 0006 FIRST FILE 0001 1 PHOTO PRINT MODE INDEX Without borders With borders 8 10 Photo printing from a memory card Chapter 8 10 Press Set Ex 11 Use 2 or 3 to select the print media size Select lt LTR gt for letter size print media lt 4 6 gt for card size print media lt A4 gt for A4 size print media 12 Press Set Ex 13 Use 2 or 3 to select the print media type Select from the following lt PHOTO PAPER PRO gt lt PLAIN PAPER gt If you selected lt 4 6 gt in step 11 you can only select lt PHOTO PAPER PRO gt If you selected lt PLAIN PAPER gt in step 13 14 Go to step 16 If you selected lt PHOTO PAPER PRO gt in step 13 14 Press Set Ex 15 Use 2 or 3 to select borderless printing Select lt OFF gt to print the photograph with a border
45. R LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES SO THE ABOVE EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU THIS LIMITED WARRANTY SHALL NOT EXTEND TO ANYONE OTHER THAN THE ORIGINAL PURCHASER OF THE PRODUCT OR THE PERSON FOR WHOM IT WAS PURCHASED AS A GIFT AND STATES YOUR EXCLUSIVE REMEDY You may obtain technical support for your product as follows For e mail technical support the latest driver downloads and answers to frequently asked questions www usa canon com consumer 24 hour 7 day a week automated support for troubleshooting issues on most current products 1 800 423 2366 24 hour Fax On Demand System for product specifications and technical information 1 800 526 4345 Free technical support Monday Saturday excluding holidays for products still under warranty 1 757 413 2848 Technical support 7 days a week excluding holidays for products no longer under warranty at 9 99 per incident 1 757 413 2848 If the problem can t be corrected by using one of the above technical support options you will be asked to follow the applicable procedures for warranty service Note that a dated proof of purchase bill of sale is required to verify eligibility at the time of service This requirement will be satisfied by providing a copy of your dated bill of sale You will also need to supply the product serial number InstantExchange InstantExchange is a warranty program that expedites usually by the next busin
46. XP Click Start then Control Panel 3 In the Control Panel window double click System Windows XP Click Performance and Maintenance then System 4 On the Device Manager tab Windows 2000 XP On the Hardware tab click Device Manager under Other Devices click MultiPASS F20 then press the Delete key If you follow this procedure and are unable to remove the device repeat the procedure Troubleshooting 10 2 Troubleshooting Chapter 10 5 Remove the USB cable from the port 6 Install the MultiPASS Suite following the instructions in the Setup Sheet Installation or removal of the MultiPASS Suite cannot be completed 1 On the Windows desktop double click My Computer then double click the CD ROM icon In the MultiPASS folder in Setup click FrcInst or Frclnst exe 2 Install the MultiPASS Suite following the instructions in the Setup Sheet Cannot finish removing the MultiPASS Suite software Windows XP only Removal of the software will take longer if an application such as a virus checker is running Quit any applications including virus checkers before removing the MultiPASS Suite software Cannot use the MultiPASS Suite software after upgrading to Windows XP If the MultiPASS Suite was installed in Windows 98 2000 Me and you upgraded to Windows XP without removing the MultiPASS Suite the machine may not being recognized Follow this procedure in Windows XP to remove the device from the Device Manager
47. age to fit the print media size on which it will be copied NOTE For details on setting the print media size loaded in the multi purpose tray see p 3 7 Follow this procedure to copy an entire image onto a page 1 Load the document on the platen glass 2 Press Copy 3 Use 2 or 3 to select the number of copies 4 Adjust any necessary settings for your document step 4 p 6 1 5 Press Menu five times 6 Use 2 or 3 to select lt ENTIRE IMAGE gt 7 Press Set Ex 8 Press Start NOTE For some documents the lowermost section of the document may not be copied 90 LTR TEXT ENTIRE IMAGE 5 SPECIAL COPY 2 on 1 Chapter 7 Scanning Basic operation 7 1 7 Scanning Basic operation Scanning Basic operation Chapter 7 Before scanning Before scanning check the following Have you installed the MultiPASS Suite software If not see the Setup Sheet or the Software Guide Does the document you want to scan meet the requirements for loading on the platen glass For details see Chapter 2 Scanning methods There are three methods of scanning images to your computer Using the MultiPASS Toolbar below Using a TWAIN or WIA Windows XP compliant Windows application p 7 3 Using the Scan key on the operation panel p 7 4 Scanning with the MultiPASS Toolbar When you install the MultiPASS Suite software the MultiPASS Toolbar is set to automatically appear on
48. and wall outlet 2 Have you pressed ON OFF The machine will power up and the LCD will show a message when you connect the power cord and press ON OFF 3 Check that the wall outlet is working normally Connect another electrical appliance to the wall outlet and check whether the wall outlet is working properly 4 Connect the power cord directly to the wall outlet Disconnect the power cord from any table taps OA taps or extension cords and connect directly to the wall outlet If the machine powers up when the power cord is connected directly the table taps OA taps or extension cords are probably defective and should be replaced If they have a power switch turn it on 5 Check that the power cord is not defective Either replace the power cord with another or using a tester check whether the cord is defective Chapter 10 Troubleshooting 10 11 10 Troubleshooting Removing jammed paper If lt CLEAR PAPER JAM gt is displayed in the LCD follow this procedure to clear the paper jam Removing jams in the paper output tray Follow this procedure to remove jams from the paper output tray 1 Gently pull any jammed paper out of the paper output tray If you cannot see any jammed paper in the paper output tray remove it from the machine s interior below 2 Press Resume If you are printing from a Windows application follow the instructions displayed on your computer Removing jams from the machine s interi
49. any activities When the Status Monitor is open it displays as a window on the Windows desktop and as an icon in the Windows taskbar Opening the Status Monitor On the Windows desktop click Start point to Programs or All Programs point to MultiPASS Suite then click MultiPASS Status Monitor For more details on the Status Monitor refer to the online help or the Software Guide MultiPASS Toolbar The MultiPASS Toolbar appears on the Windows desktop and allows you to scan a document to your computer and process it For more details on the different functions and settings of the Toolbar see p 7 1 Opening the Toolbar During installation the Toolbar is set to automatically open every time you start Windows If for any reason you have closed it follow this procedure to open it On the Windows desktop click Start point to Programs or All Programs point to MultiPASS Suite then click MultiPASS Toolbar You can also double click the MultiPASS Toolbar icon on the Windows desktop More information For detailed information on all features of the MultiPASS Suite Software refer to the online help or the Software Guide 4 6 The MultiPASS Suite software Basic operation Chapter 4 Chapter 5 Printing from your computer Basic operation 5 1 5 Printing from your computer Basic operation Printing from your computer Basic operation Chapter 5 Before printing Before printing check the followin
50. are too large You can set vivid photo printing to make your photographs appear more vibrant For details see p 8 13 For each printing method except DPOF you can set date printing from the machine For details see p 8 14 Print an index p 8 4 to see thumbnails of all the photographs in the memory card Note the number below the photograph s you want to print Select a printing method All frames p 8 5 Single frame p 8 7 Frame range p 8 9 DPOF p 8 11 Step 1 Step 2 w q 8 4 Photo printing from a memory card Chapter 8 Printing an index This printing method prints thumbnails of the photographs in a memory card An index is useful to see small versions of all photographs in a memory card without having to print each photograph individually When you print an index a number A is assigned to each thumbnail You will need these numbers to select the photographs you want to print in a larger format If appears in the index see p 10 8 Follow this procedure to print an index 1 Load the correct print media in the multi purpose tray For details on print media and how to load it see pp 3 1 3 8 2 Insert the memory card as described on p 8 2 3 Press Photo Print 4 Press Menu Ex 5 Use 2 or 3 to select lt INDEX gt 6 Press Set Ex 7 Use 2 or 3 to select the print media size Select lt LTR gt for letter size print media lt 4
51. cessing Halftones 256 levels of gray Color 16 777 216 colors Photo print specifications Interface Card slot Print media Plain paper Photo Paper Pro PR 101 Layout Photo Paper Pro Letter A4 With without borders index max 70 frames Card With without borders index max 15 frames Plain paper Letter A4 With without borders index max 70 frames Features Date printing Vivid photo printing DPOF function compatible Index printing specified quantity specified frames date printing image number printing Specifications subject to change without notice A 6 Specifications Appendix Index I 1 I Index Index 2 key 1 3 3 key 1 3 2 on 1 copying 6 5 Alarm light 1 3 Aligning printhead from MultiPASS Suite 9 7 9 8 from operation panel 9 7 All frames printing 8 5 8 6 B amp W light 1 3 Banner Paper BP 101 3 4 loading 3 10 Black amp white copying 6 1 BLACK INK CHANGED message 10 13 BLACK INK LOW message 10 13 Borderless copying 6 6 Bubble Jet Paper LC 301 3 2 Canceling printing 5 2 CANNOT START message 10 13 Canon Customer Care Center 10 16 CARD READER BUSY message 10 13 CARD READER ERROR message 10 13 CARD READER OFFLINE message 10 13 Card slot 1 2 8 2 CARTRIDGE JAMMED message 10 13 CHECK PAPER SIZE message 10 13 CHECK PRINTER PRESS RESUME KEY message 10 13 Cleaning exterior 9 9 printhead 9 6 roller 9 9 scanning area 9 9 CLEAR PAPER JAM PRESS START KEY m
52. check pattern If the pattern is broken missing or a specific color is not printed see Cleaning the printhead below Printhead position If the pattern is not uniform align the printhead p 9 7 7 MAINTENANCE NOZZLE CHECK Chapter 9 Maintenance 9 7 9 Maintenance Aligning the printhead To align the printhead after you have just installed it follow the procedure in the Setup Sheet If you have printed the nozzle check pattern p 9 6 and determined that the printhead needs aligning align it from the operation panel or from the MultiPASS Suite software Aligning the printhead from the operation panel Follow this procedure to align the printhead from the operation panel 1 Load letter or A4 size plain paper in the multi purpose tray 2 Press Menu repeatedly until lt MAINTENANCE gt is displayed Ex 3 Use 2 or 3 to select lt ALIGN PRINT HEAD gt 4 Press Set The machine prints a horizontal line pattern 5 In column A on the printout note which box has the most solid image Note the value next to this box and use 2 or 3 to enter it 6 Press Set 7 Repeat steps 5 and 6 for columns B to F Aligning the printhead from the MultiPASS Suite Follow this procedure to align the printhead from the MultiPASS Suite software 1 Load letter or A4 size plain paper in the multi purpose tray 2 On the Windows desktop click Start point to Settings then click Printers Windows XP
53. computer reformat the memory card after you have backed up the image data 2 If you still have problems with another memory card the PC card adapter may be defective or the card is having difficulties operating with the machine Try again with a recommended memory card and PC card adapter is printed in the index Yellow The photograph data does not comply with the DCF standard there is no thumbnail photograph recorded or the photograph is not in JPEG format Check the photograph in your digital camera or computer If you cannot print the photograph from the machine print it from your computer Red The photograph data is too large for the machine Print the photograph from your computer Correct Incorrect Chapter 10 Troubleshooting 10 9 10 Troubleshooting Cannot write to the memory card write protect error displayed in Windows 1 Is the machine in photo print mode and card protection set to lt ON gt Windows 98 ME Switch to a different mode and set the lt CARD PROTECT gt setting to lt OFF gt p 11 3 Then disconnect and reconnect the USB cable Windows 2000 XP Switch to a different mode and set the lt CARD PROTECT gt setting to lt OFF gt p 11 3 If necessary disconnect then reconnect the USB cable 2 If a delayed write failed error is displayed in Windows 2000 This error appears if you do not disconnect then reconnect the USB cable after setting lt CARD PROTECT gt to lt ON gt or
54. d can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help Use of shielded cable is required to comply with class B limits in Subpart B of Part 15 of the FCC Rules XII Preface Do not make any changes or modifications to the equipment unless otherwise specified in this guide If such changes or modifications should be made you could be required to stop operation of the equipment Canon U S A Inc One Canon Plaza Lake Success NY 11042 U S A TEL No 516 328 5600 Users in Canada IMPORTANT This Class B digital apparatus meets all requirements of the Canadian Interference Causing Equipment Regulations Cet appareil num rique de la classe B respecte toutes les exigences du R glement sur le mat riel brouilleur du Ca
55. delines 3 5 Setting the paper thickness lever 3 6 Setting the print media size and type 3 7 Loading print media 3 8 Loading paper 3 8 Loading envelopes 3 8 Loading banner paper 3 10 4 The MultiPASS Suite software Basic operation Installing the software 4 1 System requirements 4 1 Software components of the MultiPASS Suite 4 2 My MultiPASS 4 3 Opening My MultiPASS 4 3 MultiPASS Viewer 4 4 Opening a document in the Viewer 4 4 MultiPASS Status Monitor 4 5 Opening the Status Monitor 4 5 MultiPASS Toolbar 4 5 Opening the Toolbar 4 5 More information 4 5 5 Printing from your computer Basic operation Before printing 5 1 Printing
56. duct specification and technical information 1 800 526 4345 Technical support free of service charges Monday Saturday excluding holidays for products still under warranty 1 757 413 2848 NOTE Within Canada call for technical support 24 hours a day 7 days a week 1 800 OK CANON Support program specifics are subject to change without notice Refer to the individual product information for warranty details CAUTION If the machine makes strange noises emits smoke or strange smells unplug it immediately and contact the Canon technical support Do not attempt to disassemble or repair the machine yourself IMPORTANT Attempting to repair the machine yourself may void the limited warranty If you contact the Canon technical support make sure you have the following information ready Product name MultiPASS F20 Serial number located on the label located at the back of the machine Details of the problem Steps taken to try to resolve the problem and the results Chapter 11 Machine settings 11 1 11 Machine settings Machine settings Chapter 11 Accessing the machine settings Follow this procedure to change a setting 1 Refer to the lists on the following pages to find the setting you want to change 2 If there is a reference for the setting A refer to that page for details If not at the top of the list note under which function key B and menu C the setting is located 3
57. e a guide only If you are uncertain about the legality of using your product to scan print or otherwise reproduce any particular document and or of the use of the images scanned printed or otherwise reproduced you should consult in advance with your legal advisor for guidance Paper money Traveler s checks Money orders Food stamps Certificates of deposit Passports Postage stamps canceled or uncanceled Immigration papers Identifying badges or insignias Internal revenue stamps canceled or uncanceled Selective service or draft papers Bonds or other certificates of indebtedness Checks or drafts issued by governmental Stock certificates agencies Copyrighted works works of art without Motor vehicle licenses and certificates of title permission of copyright owner Users in the USA FCC Notice MultiPASS F20 H12260 This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept an interference received including interference that may cause undesired operation NOTE This equipment has been tested and found to comply with the limits for a class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses an
58. e pp 3 1 3 8 2 Insert the memory card as described on p 8 2 3 Press Photo Print When you insert a memory card registered with DPOF settings the LCD will automatically display lt DPOF gt Ex You can press Start at this point to print immediately the photographs according to the DPOF settings However if you want to set the print media size and type as well as borderless printing follow the instructions below 4 Press Menu 5 Press Set Ex 6 Use 2 or 3 to select the print media size Select lt LTR gt for letter size print media lt 4 6 gt for card size print media lt A4 gt for A4 size print media SELECT PAPER SIZE LTR DPOF PHOTO LTR 8 12 Photo printing from a memory card Chapter 8 7 Press Set Ex 8 Use 2 or 3 to select the print media type Select from the following lt PHOTO PAPER PRO gt lt PLAIN PAPER gt If you selected lt 4 6 gt in step 6 you can only select lt PHOTO PAPER PRO gt If you selected lt PLAIN PAPER gt in step 8 9 Go to step 11 If you selected lt PHOTO PAPER PRO gt in step 8 9 Press Set Ex 10 Use 2 or 3 to select borderless printing Select lt OFF gt to print the photographs with borders lt ON gt to print the photographs without borders 11 Press Set Ex 12 Press Start NOTE Printing is enlarged or reduced automatically according to the print media
59. e than 28 lb or 105 g m2 except for Canon print media Print media with holes e g punched holes Postcards with photographs or stickers adhered to them Hold the print media as closely as possible to its edges and try not to touch the printing surface Printing quality will deteriorate if the printing surface is damaged or becomes dirty Do not touch the printing surface until the ink has dried Some print media may curl and the printing surface may smudge if you have used a large amount of ink for printing If this occurs move the paper thickness lever to the right Paper that tends to curl is not recommended for printing photographs or graphics Use for printing mainly text Do not use print media that is in bad condition above If the print media is curled uncurl it before printing Place the print media you have not used back into its packet and store out of direct sunlight in a place where temperature and humidity is low Photo Paper Pro guidelines Do not touch the printed surface until the ink is fixed approx 30 minutes Colors in dark images may appear indistinct at first but will become clearer after about 30 minutes Images may smudge if you place them in an album before the ink is completely dry It is recommended that you allow the ink to dry for 24 hours Do not attempt to dry the ink with a hairdryer or by exposing printed sheets to direct sunlight Do not store or display printout
60. e the USB cable with another USB cable The USB cable may be too long or defective Replace it with another USB cable that complies with the requirements p 4 1 5 The machine has been configured to use a port on the computer which does not exist or which is malfunctioning Disconnect the USB cable Reconfigure the port then reconnect the USB cable Chapter 10 Troubleshooting 10 3 10 Troubleshooting 6 Did you disconnect then reconnect the USB cable during standby Reconnect the USB cable Problems printing from your computer See below if you have tried unsuccessfully to print from your computer or if you cannot print images scanned to your computer The mark indicates problems that also occur when printing copies on your machine Cannot print at all 1 Is there anything displayed in the LCD If nothing is displayed see p 10 10 2 Is the Alarm light blinking If it is blinking see p 10 12 3 Is there a warning or attention displayed in the Status Monitor If displayed see p 10 16 4 Print the nozzle check pattern Maintaining the printhead p 9 5 5 Are you trying to print in DOS You can only print in Windows and not in DOS 6 Is there an application error or General Protection Fault error displayed on the computer Is the application you are using to print compatible with the operating system Refer to the application s documentation If the application is not compatible generally you will be unable to pri
61. ed information on all printing features refer to the online help or the Software Guide 5 4 Printing from your computer Basic operation Chapter 5 Chapter 6 Copying 6 1 6 Copying Copying Chapter 6 Documents you can copy For information on the types of documents you can copy their requirements and details on loading them see Chapter 2 Making copies Follow this procedure to make color or black amp white copies 1 Load the document on the platen glass For details on how to load documents see p 2 1 2 Press Copy 3 Use 2 or 3 to select the number of copies 4 Adjust any necessary settings for your document To select color or black amp white copying see p 6 2 To select the print media size and type see p 3 7 To select the image quality see p 6 2 To select the scanning exposure see p 6 2 To select the copy ratio see p 6 3 5 Press Start To cancel copying press Stop Reset 6 2 Copying Chapter 6 Improving copied images Setting color or black amp white copying Refer to Making copies on p 6 1 and in step 4 set color or black amp white copying as follows For color copying Press Color B amp W to turn on the Color light For black amp white copying Press Color B amp W to turn on the B amp W light Adjusting the image quality resolution Refer to Making copies on p 6 1 and in step 4 adjust the image quality as follows
62. efore scanning 7 1 Scanning methods 7 1 Scanning with the MultiPASS Toolbar 7 1 Customizing Toolbar buttons 7 2 Scanning from within an application 7 3 Using the Scan key on the operation panel 7 4 More information 7 4 8 Photo printing from a memory card Compatible memory cards 8 1 Recommended print media 8 1 Inserting removing a memory card 8 2 Inserting a memory card 8 2 Removing a memory card 8 2 Printing methods 8 3 Printing an index 8 4 Printing all frames 8 5 Printing a single frame 8 7 Printing a range of frames 8 9 DPOF Digital Print Order Format printing 8 11 Setting vivid photo printing 8 13 Setting date printing 8 14 VI Preface 11 Machine settings Accessing the machine
63. emely hot Do not under any circumstances touch it 2 Are you printing large files such as photographs or illustrations If you are printing large files it will take time to process the data and printing will appear to have stopped Wait until data is processed Paper does not feed properly 1 Is the paper the correct weight Use 17 28 lb 64 105 g m2 paper 2 Does the paper stack exceed the paper limit mark t or exceed the capacity of the multi purpose tray If so reduce the amount of paper 3 Has the paper been loaded correctly Check that the paper has been loaded correctly and that the paper guide is properly adjusted Setup Sheet 4 Is the paper creased or curled You cannot use paper that is creased Uncurl curled paper 5 Clean the roller p 9 9 6 Is there some foreign matter in the multi purpose tray Check and remove any foreign matter Paper curls 1 Remove the printed page after 30 to 60 seconds The paper may curl if you use thin paper and print images that use a large quantity of ink such as photographs or pictures Leave the printed page in the paper output tray for 30 to 60 seconds and remove when the ink has dried 2 Is intensity set too high The paper may curl or rub if intensity is set too high in the printer driver In the Properties dialog box on the Main tab click Manual in Color Adjustment then click Set In the Manual Color Adjustment dialog box reduce the intensity with the Intensity slider
64. ent Paul Doumer 92414 Courbevoie Cedex France Canon Hong Kong Co Ltd 9 F The Hong Kong Club Building 3A Chater Road Central Hong Kong Canon Latin America Inc 703 Waterford Way Suite 400 Miami FL 33126 U S A Canon Mexicana S de R L de C V Periferico Sur No 4124 Col Ex Rancho de Anzaldo C P 01900 Mexico D F Canon Singapore Pte Ltd 79 Anson Road 09 01 06 Singapore 079906 Canon U K Ltd Woodhatch Reigate Surrey RH2 8BF United Kingdom HT1 2199 00T V 1 0 XX2002A CANON INC 2002 PRINTED IN THAILAND
65. epair facility or the ASF Warranty repair or replacement shall not extend the original warranty period of the defective product This limited warranty does not cover any supplies or accessories including without limitation print heads ink cartridges and ink tanks as to which there shall be no warranty or replacement This limited warranty shall only apply if the product is used in conjunction with compatible computer equipment and compatible software as to which items Canon shall have no responsibility Non Canon brand equipment and software that may be distributed with the product are sold as is without warranty of any kind by Canon including any implied warranty regarding merchantability or fitness for a particular purpose and all such warranties are disclaimed The sole warranty if any with respect to such non Canon brand items is given by the manufacturer or producer thereof This limited warranty covers all defects encountered in normal use of the product and does not apply in the following cases a Loss of or damage to the product due to abuse mishandling improper packaging by you alteration accident electrical current fluctuations failure to follow operating maintenance or environmental instructions prescribed in Canon s instruction manual or service performed by other than a Canon repair facility or an ASF b Use of parts or supplies other than those sold by Canon that cause damage to the product or cause abnormal
66. er output tray before the count reaches 20 3 4 Print media handling Chapter 3 High Gloss Photo Film HG 201 A bright white finish film that lends striking visual power to charts graphs and photographic images It creates a sharper and more vivid color output than is possible with coated paper Size Letter A4 Quantity 1 sheet Paper thickness lever position Left Drying time 2 minutes Use for Printing from your computer copying If the film is curled flatten it by curling it in the opposite direction Load the film with the cut corner at the upper right Transparencies CF 102 Produce excellent contrast sharpness and color creating crisp and professional overhead presentations Size Letter A4 Quantity 30 sheets Paper thickness lever position Left Drying time 15 minutes Use for Printing from your computer copying Although you can print on either side of CF 102 transparencies best results can be obtained by printing on the side toward which it curls when held by the edge Remove each transparency after it is delivered being careful not to touch any surfaces Do not allow transparencies to stack up in the paper output tray When your output has dried completely cover its printed side with a sheet of plain not coated paper before storing it Load one sheet of plain paper as the last sheet in the stack Banner Paper BP 101 Specifically designed for printing one continuous sheet in a banner format The co
67. ess day the exchange of a defective product with a refurbished product The refurbished product you receive will be covered by the balance of the period remaining on your original limited warranty Note that by using this service you will keep the replacement product that is sent to you and your originally purchased product shall become the property of Canon InstantExchange warranty program service is available only during the express limited warranty period for your product and only in the continental United States Alaska and Hawaii during such period If the Canon Customer Care Center representative cannot correct the problem with your product over the telephone and you elect InstantExchange warranty program service the representative will issue you a reference number upon verification of warranty eligibility You will be asked for information pertaining to your defective product and for a ship to location for the replacement product street address only You must also provide a major credit card number that will be pre authorized by Canon in an amount up to the cost of a new product at the time you elect InstantExchange warranty program service Your credit card number will be charged in an amount up to the cost of a new product i if you do not return your defective product to a Canon repair facility by the date specified by Canon and in the manner described below ii if the defect s in the product is are not covered by this limited warranty
68. essage 10 14 Color copying 6 1 Color light 1 3 Color B amp W key 1 3 COLOR INK CHANGED message 10 14 COLOR INK LOW message 10 14 Components 1 2 1 3 Computer problems printing from 10 3 to 10 5 problems turning on 10 2 10 3 Copy key 1 3 Copying 6 1 adjusting exposure 6 2 adjusting image quality 6 2 advanced features 6 5 to 6 10 borderless 6 6 document requirements 2 1 enlarge 6 3 in black amp white 6 2 in color 6 2 mirror 6 9 problems 10 5 10 6 reduce 6 3 6 10 repeating image 6 7 6 8 two pages on one 6 5 COVER OPEN message 10 14 DATA IN MEMORY CANNOT TURN OFF message 10 14 Date printing 8 14 Default printer selecting 5 1 Density See Exposure DENSITY menu 11 2 Document cover 1 2 loading 2 1 requirements 2 1 DPOF printing 8 11 8 12 Eject button 1 2 Enlarge copying 6 3 ENLARGE REDUCE menu 11 2 Envelopes 3 1 loading 3 8 3 9 Exposure adjusting for copying 6 2 Features 1 1 Frame range printing 8 9 8 10 Glossy Photo Cards FM 101 3 2 Paper GP 301 GP 301N 3 2 High Gloss Photo Film HG 201 3 4 Resolution Paper HR 101N 3 2 Image quality adjusting for copying 6 2 IMAGE QUALITY menu 11 2 Index printing 8 4 8 5 Indicator light 1 2 I 2 Index Ink counter resetting 9 4 level checking 9 4 Ink tank guidelines 9 1 9 2 ink level checking 9 4 low ink warning 9 1 replacing 9 2 9 3 resetting ink counter 9 4 when to replace 9 1 INK TANK CHANGED message 10 14 INK VOLUME menu 11 2 Inner cover 1 2 INSERT PHOT
69. f the message remains contact the Canon Customer Care Center Remove the memory card from the card slot turn the power off and on again then reinsert the memory card Clear the paper jam or whatever is obstructing the printhead holder and then press Resume Do not attempt to move the printhead holder manually Load the correct paper size or change the paper size setting Then press Resume Check for any obstruction paper clip small object etc Check also for a paper jam and clear the jam if necessary Then press Resume and start again If the message does not clear after pressing Resume contact the Canon Customer Care Center Contact the Canon Customer Care Center to have the waste ink tank replaced immediately p 9 4 p 9 1 p 8 2 p 10 11 p 3 8 p 3 7 p 10 11 The machine is prompting you to confirm whether you replaced the black ink tank The ink level in the black ink tank is low You disconnect the USB cable while printing from your computer You tried to start photo printing when the card slot was in use by the computer There is a problem with the card slot The card slot may not be receiving any power The printhead holder cannot move This is normally due to a paper jam The size of the paper in the multi purpose tray and that specified in the paper size setting are different There may be an obstruction that is not allowing the printhead holder mechanism t
70. g Have you installed the MultiPASS Suite software If not see the Setup Sheet or the Software Guide Is the machine selected as the default printer You can check if your machine is set as the default printer when you open the Print dialog box in an application and your machine is selected in the Printer box see below for details Follow this procedure if it is not selected 1 On the Windows desktop click Start point to Settings then click Printers Windows XP Click Start then click Printers and Faxes 2 In the Printers Printers and Faxes window click the printer icon 3 On the File menu click Set as Default or Set as Default Printer Is the correct print media loaded in the multi purpose tray For details see Chapter 3 Printing Once you have installed the MultiPASS Suite software you can begin printing from any Windows application that supports printing The procedure for printing documents varies somewhat for different Windows applications Below is the general printing procedure For detailed instructions on printing from a specific application refer to the documentation provided with that application Follow this procedure to print a document 1 With your document open in the Windows application click the print command In most applications the print command is on the File menu or toolbar 2 In the Print dialog box make sure your machine is selected in the Printer box If not select your machine fr
71. g another operation Follow this procedure to replace an ink tank and reset the ink counter 1 Make sure the power is turned on 2 Open the inner cover The printhead holder moves to the left CAUTION Do not try to manually move or stop the printhead holder Do not touch any metal parts 3 Hold the empty ink tank s tab and pull forward to release Lift out the ink tank CAUTION Do not remove the printhead from the machine If both ink tanks need replacing remove and replace each one individually Do not touch the round shaft A transparent film B film cable C ink absorber sponge part D or any metal parts IMPORTANT Discard the empty ink tank immediately according to local laws and regulations for disposal of consumables Handle ink tanks carefully to avoid staining clothing or the surrounding area 4 Remove the new ink tank from its packaging Then hold the ink tank as shown and remove the protective cap A Do not shake or drop the ink tank as the ink may leak and stain your clothes or hands Do not attempt to reattach the protective cap A once you remove it A B C D A BCI 24 Color BCI 24 Black Chapter 9 Maintenance 9 3 9 Maintenance CAUTION Do not touch the ink port B 5 Insert the ink tank into the empty slot on the printhead Press firmly on the ink tank s tab until it clicks into place 6 If you need to replace the other ink tank
72. he nozzle check pattern Maintaining the printhead p 9 5 Paper comes out but there is nothing copied on it 1 Is the document loaded correctly The side to be copied should be face down on the platen glass 2 Print the nozzle check pattern Maintaining the printhead p 9 5 Copy quality is poor 1 Clean the platen glass and document cover p 9 9 2 Does the LCD show the correct type of print media loaded If not set the print media type p 3 7 P P P P P P 10 6 Troubleshooting Chapter 10 3 Is the image quality displayed in the LCD suitable for the document If not set an image quality suitable for the document p 6 2 Problems scanning to a computer See below if you have problems scanning a document to your computer from the machine Cannot scan a document 1 Is there anything displayed in the LCD If nothing is displayed see p 10 10 2 Is the Alarm light blinking If it is blinking see p 10 12 3 Is there a warning or attention displayed in the Status Monitor If displayed see p 10 16 4 Is the document loaded correctly Check that the document is loaded correctly on the platen glass p 2 1 5 Restart the computer 6 If using a USB hub or repeater try connecting the USB cable directly to the computer If you can scan when the USB cable is connected directly to the computer the USB hub or repeater may be defective Replace them 7 After installing the MultiPASS Suite did you in
73. ine Please be sure to follow the guidelines and meet the requirements when loading print media in the multi purpose tray Plain Paper Size Letter 8 2 11 in 215 9 279 4 mm Legal 8 2 14 in 215 9 355 6 mm A4 8 4 11 4 in 210 297 mm Weight 17 28 lb 64 105 g m2 Quantity Approx 100 sheets 20 lb or 75 g m2 or maximum stack height of 8 in 10 mm Paper thickness lever position Left Use for Printing from your computer copying photo printing The machine supports the above paper sizes in portrait orientation You can use regular copier paper cotton bond paper or typical letterhead Your machine does not require special ink jet paper Legal size paper can only be used when printing from your computer Envelopes Size U S Commercial No 10 9 2 4 8 in 241 105 mm European DL 8 8 4 8 in 220 110 mm Quantity 10 envelopes Paper thickness lever position Right Use for Printing from your computer You may be able to load other envelope sizes but Canon cannot guarantee consistent performance on these Do not use the following types of envelopes since they may cause problems Envelopes with windows holes perforations cutouts double flaps pressure seals and peel off sealing strips Envelopes with letters enclosed Sealed envelopes Remove the envelopes from the paper output tray before the count reaches 10 For details
74. int media Glossy Photo Cards FM 101 Made from the same stock as Glossy Photo Paper GP 301 these cards allow you to print images over the entire area of the card Size 4 4 8 2 in 119 214 mm Quantity 20 sheets Paper thickness lever position Left Drying time 2 minutes Use for Printing from your computer copying Print the image so that it extends beyond the perforations and then trim off the unwanted white margins Load the paper with the glossy side facing up Do not use the loading support sheet included with this print media Remove the sheets from the paper output tray before the count reaches 20 Chapter 3 Print media handling 3 3 3 Print media handling Matte Photo Paper MP 101 A matte thick paper that produces vivid color output and is waterproof Ideal for many uses such as paper crafts calendars and photographs with a matte finish You can also use this paper for borderless printing Size Letter Quantity 10 sheets Paper thickness lever position Left Use for Printing from your computer Load the paper with the whiter side facing up In the printer driver select Matte Photo Paper as the print media type Remove each sheet as soon as it is printed Photo Paper Plus Glossy PP 101 A thick coated paper designed to produce a glossy finish and vivid color output This paper is also waterproof Suitable for printing high quality photographs and for borderless printing Size
75. ite software Basic operation Chapter 4 MultiPASS Viewer The MultiPASS Viewer allows you to open and view documents stored in the Scan to Save folder Once open in the Viewer if you want to edit your document you can open it in the MultiPASS Photo Enhancer to make advanced image adjustments such as applying filters or effects to your document For details on the MultiPASS Photo Enhancer refer to the Software Guide Opening a document in the Viewer 1 In the Scan to Save folder double click the document you want to open Toolbar buttons q Saves the document under a new name w Displays the previous image e Displays the next image r Zooms out of the document t Zooms in on the document y Opens the document in Photo Enhancer u Rotates the document i Prints the document o Opens the Properties dialog box 0 Customizes Viewer window options To save a document On the File menu click Save As Enter the details for the document then click Save To close the Viewer On the File menu click Exit For more details on the different functions and settings of the Viewer refer to the online help or the Software Guide q w e r t y u i o 0 Chapter 4 The MultiPASS Suite software Basic operation 4 5 4 The MultiPASS Suite software Basic operation MultiPASS Status Monitor The MultiPASS Status Monitor shows the current status of the machine and any errors that need your attention It cannot interrupt
76. low the instructions and correct the error To resume operation press Resume The Alarm light will turn off If the error remains turn off the machine and disconnect the power cord Wait 15 seconds then reconnect the power cord and turn on the power If you cannot clear a paper jam Turn off the machine and disconnect the power cord Wait five seconds reconnect the power cord and turn on the power If the problem has been resolved the Alarm light will turn off If the Alarm light still lights even after you have turned the power on again Contact the Canon Customer Care Center Chapter 10 Troubleshooting 10 13 10 Troubleshooting LCD messages BLACK INK CHANGED BLACK INK LOW CANNOT START CARD READER BUSY CARD READER ERROR CARD READER OFFLINE CARTRIDGE JAMMED CHECK PAPER SIZE CHECK PRINTER PRESS RESUME KEY If you replaced the black ink tank press 2 If you did not press 3 Make sure you have a new black ink tank ready to replace the used one when it runs out If the machine stops printing when copying or photo printing press Resume to continue printing However note that ink may run out If print quality deteriorates or output is blank replace the ink tank Wait for approximately one minute If nothing happens disconnect then reconnect the power cord Wait until the card slot is no longer being used by the computer Try switching to another mode or turning the machine off and on I
77. ly frequent service calls or service problems c If the product has had its serial number or dating altered or removed NO IMPLIED WARRANTY INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE APPLIES TO THE PRODUCT AFTER THE APPLICABLE PERIOD OF THE EXPRESS LIMITED WARRANTY STATED ABOVE AND NO OTHER EXPRESS WARRANTY OR GUARANTY EXCEPT AS MENTIONED ABOVE GIVEN BY ANY PERSON OR ENTITY WITH RESPECT TO THE PRODUCT SHALL BIND CANON SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU CANON SHALL NOT BE LIABLE FOR LOSS OF REVENUES OR PROFITS INCONVENIENCE EXPENSE FOR SUBSTITUTE EQUIPMENT OR SERVICE STORAGE CHARGES LOSS OR CORRUPTION OF DATA OR ANY OTHER SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES CAUSED BY THE USE OR MISUSE OF OR INABILITY TO USE THE PRODUCT REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED AND EVEN IF CANON HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES IN NO EVENT SHALL RECOVERY OF ANY KIND AGAINST CANON BE GREATER IN AMOUNT THAN THE PURCHASE PRICE OF THE PRODUCT SOLD BY CANON WHICH CAUSED THE ALLEGED DAMAGE WITHOUT LIMITING THE FOREGOING YOU ASSUME ALL RISK AND LIABILITY FOR LOSS DAMAGE OR INJURY TO YOU AND YOUR PROPERTY AND TO OTHERS AND THEIR PROPERTY ARISING OUT OF USE OR MISUSE OF OR INABILITY TO USE THE PRODUCT NOT CAUSED DIRECTLY BY THE NEGLIGENCE OF CANON SOME STATES DO NOT ALLOW THE EXCLUSION O
78. ly recommended p n nn Indicates a page number where additional information can be found Setup Sheet Refer to the Setup Sheet for more details Software Refer to the MultiPASS Suite Software User s Guide included in the Guide CD ROM for more details machine or printer General term used to represent the MultiPASS F20 default A setting that remains in effect unless you change it document The original sheet s of paper you copy or scan with the machine menu A list of settings from which you select an item to set up or change A menu has a title which appears in the LCD key name Text enclosed in these brackets indicate a key name or item on the computer you have to click double click or point to lt message gt Text enclosed in these brackets indicate an LCD message or a message on the computer click double click Term used to select or choose a command or option on your computer generally with a mouse Preface V Contents 1 Introduction What your machine can do 1 1 Main components of the machine 1 2 Operation panel of the machine 1 3 2 Document handling Document requirements 2 1 Loading documents 2 1 3 Print media handling Recommended print media and requirements 3 1 General print media gui
79. m Allow the machine to cool down The machine will resume printing when it has cooled down If lt CHECK PRINTER gt then appears contact the Canon Customer Care Center Try to reinstall the printhead If the message remains in the LCD the printhead may be defective Contact the Canon Customer Care Center Setup Sheet Chapter 8 Setup Sheet The data on the memory card may be inaccessible There is no printhead installed in the machine In all frames or range frame photo printing not all the photographs were printed During printing the printhead may have become too hot The waste ink tank is nearly full The printhead is not installed correctly Message Cause Action Details 10 16 Troubleshooting Chapter 10 MultiPASS Status Monitor messages Display the MultiPASS Status Monitor on your computer to see the status of the machine On the Windows desktop click Start point to Programs or All Programs point to MultiPASS Suite then click MultiPASS Status Monitor If a warning or attention is displayed follow the instructions of the message If you cannot solve the problem If you have a problem with your machine that you cannot solve with the information provided in this chapter contact the Canon Customer Care Center For e mail technical support the latest driver downloads and answers to frequently asked questions www canontechsupport com 24 hour Fax On Demand System for pro
80. nada CANON CANADA INC 1 800 OK CANON 24 HOURS A DAY SEVEN DAYS A WEEK Chapter 1 Introduction 1 1 1 Introduction Introduction Chapter 1 What your machine can do Thank you for purchasing the Canon MultiPASS F20 Your machine incorporates the following functions in one simple to operate device Printer Print crisp clear color or black amp white documents from your computer Copier Make color or black amp white copies from your machine Also apply advanced copy features to your copies Scanner Scan high resolution images to your computer and process them easily using the software provided Photo printer Print photo quality images from a memory card inserted directly into your machine You may choose to use your machine as a stand alone device for copying and photo printing Alternatively connect your machine to a computer and you will have a fully integrated printer copier scanner photo printer The MultiPASS Suite software provided with your machine will allow you to perform a variety of tasks from your computer effortlessly and efficiently 1 2 Introduction Chapter 1 Main components of the machine q Document cover i Tray extension w Multi purpose tray o Operation panel e Tray extension 0 Platen glass r Eject
81. nd copy each part separately Print the photograph from your computer Make sure you have recorded photographs in the appropriate format on the memory card p 10 11 p 3 8 p 9 4 p 9 1 p 9 3 p 8 2 p 3 8 There is a paper jam The machine is prompting you to confirm whether you replaced the color ink tank The ink level in the color ink tank is low You opened the inner cover during an operation You are unable to turn the machine off with the ON OFF You opened the inner cover There is no PC card adapter with a memory card in the card slot An invalid key was pressed or an invalid setting was selected The multi purpose tray is empty You are unable to turn the machine off with the ON OFF because the machine is performing an operaiton The machine s memory is full because you tried to copy too many pages at once or a very detailed document In photo print mode the photograph data is too large to print from your machine There are no available files in the memory card Message Cause Action Details 10 14 Troubleshooting Chapter 10 Chapter 10 Troubleshooting 10 15 10 Troubleshooting PROBLEM READING CARD PUT IN CARTRIDGE UNABLE TO PRINT ALL WAIT COOLING WASTED INK NEAR FULL WRONG CARTRIDGE Check the data on the memory card in your digital camera Install the printhead Check which photographs were not printed and try reprinting the
82. nnected sheets are divided by perforations Size 8 2 11 in 215 9 279 4 mm A4 Maximum length 66 in 1676 mm Quantity 2 to 7 sheets joined Paper thickness lever position Right Use for Printing from your computer You can print from two to six continuous sheets at a time When tearing the banner paper tear off one more sheet than you actually need to print The maximum length for one print job is six sheets so if you will be printing on six sheets tear off a seven sheet length Load banner paper print side up Ensure the ink does not stain the table or floor For details on loading banner paper see p 3 9 T Shirt Transfers TR 201 Used to produce iron on transfers Size Letter A4 Quantity 1 sheet Paper thickness lever position Right Use for Printing from your computer copying Chapter 3 Print media handling 3 5 3 Print media handling Load the paper with the side that does not have green lines facing up Use mirror printing to print or copy the image onto the T shirt transfer If the T shirt transfer is curled flatten it by curling it in the opposite direction General print media guidelines Paper types you cannot use Do not use the following Creased print media Curled print media Wrinkled print media Moist print media Print media that is too thin It should be at least 17 lb or 64 g m2 Print media that is too thick It should not be mor
83. nt Has the application been allocated enough memory If other applications are open close them to increase the available memory Refer to the application s documentation to check the amount of memory the application requires If a problem occurs when printing a specific document Try printing again after opening and editing the document 7 Does the hard disk have enough available space If not delete files you do not need to increase the available disk space 8 Restart the computer 9 There may be a problem with the printer driver Remove the MultiPASS Suite software and try reinstalling To remove the MultiPASS Suite see the Software Guide To install see the Setup Sheet Cannot print to a shared printer 1 Is the server the computer to which the machine is connected turned on Turn the server on 2 Is the server set up for printer sharing Set up the server for printer sharing Software Guide 3 Is the server set up to allow your system access to the shared printer Set up the server to allow your system access to the shared printer P P 10 4 Troubleshooting Chapter 10 Printing stops in the middle 1 Has the machine been printing continuously over a long period If so the printhead will overheat To protect the printhead printing will stop temporarily and resume after a period of time Interrupt printing when appropriate turn off the machine and wait 15 minutes CAUTION The area around the printhead may become extr
84. nt specifications Printing method Bubble jet on demand Paper handling Automatic feed Print media size and weight p 3 1 Recommended print media p 3 1 Print speed Black printing Fast 14 pages minute Standard 10 5 pages minute Color printing Fast 10 pages minute Standard 4 7 pages minute Based on Canon standard pattern Maximum print width 8 in 203 2 mm Resolution 2400 horizontal 1200 vertical dpi Letter A4 Max 4 Max 4 5 mm Max 4 Max 4 5 mm Max 8 Max 4 0 mm Max 8 Max 4 0 mm 1500 characters per page normal text at standard and plain paper mode with Windows 98 Me Based on printing the ISO JIS SCID No 5 pattern at standard and plain paper mode with Windows 98 Me Appendix Specifications A 5 A Specifications Copy specifications Copy speed Black amp white lt DRAFT gt Approx 14 pages minute letter size Color lt COLOR FAST gt mode approx 10 pages minute letter size Based on BJ printer specific speed test pattern No of copies Maximum 99 copies Density adjustment 9 levels Zoom 25 400 Scan specifications Compatibility TWAIN WIA Windows XP Scanning speed Black amp white text grayscale Min 5 seconds page letter size Color Min 15 seconds page letter size Effective scanning width 8 2 in 214 mm Scanning resolution 600 1200 dpi optical 9600 dpi enhanced Scanning image pro
85. o move The waste ink tank which holds the ink used for printhead cleaning may be full Message Cause Action Details CLEAR PAPER JAM PRESS START KEY COLOR INK CHANGED COLOR INK LOW COVER OPEN DATA IN MEMORY CANNOT TURN OFF INK TANK CHANGED INSERT PHOTO CARD INVALID KEY SETTING LOAD PAPER PRESS START KEY MACHINE IN USE CANNOT TURN OFF MEMORY FULL NO FILES ON CARD Clear the paper jam and reload paper in the multi purpose tray Then press Start or Resume If you replaced the color ink tank press 2 If you did not press 3 Make sure you have a new color ink tank ready to replace the used one when it runs out If the machine stops printing when copying or photo printing press Resume to continue printing However note that ink may run out If print quality deteriorates or output is blank replace the ink tank Close the inner cover The machine is performing an operation Wait until the machine has finished then turn off the machine If you replaced an ink tank press 2 If you did not press 3 If you want to use the photo print function insert a PC card adapter with a memory card into the card slot Check the key or setting you want to enter Load paper in the multi purpose tray Make sure the stack is below the paper limit mark t Then press Start or Resume Wait until the machine has finished then turn off the machine Divide the document a
86. ocation WARNING Do not place the machine near alcohol paint thinner or other flammable substances If flammable substances come into contact with electrical parts inside the machine it may result in fire or electrical shock CAUTION Do not place the machine on top of a carpet or rug which has long pile The threads may get inside the machine and cause a fire Do not block or cover the ventilation port or any openings on the machine with objects as this may result in fire Place the machine on a flat stable vibration free surface that is strong enough to support its weight For the weight of the machine see the Appendix Do not place objects around the power plug so that you are able to readily disconnect the power plug from the wall socket at any time Otherwise you will be unable to disconnect the power plug in case of an emergency Make sure the area is free from dust Make sure the location is not affected by extreme temperature changes and always stays between 59 and 81 5 F 15 and 27 5 C Make sure the relative humidity of the area is between 20 and 80 Keep the machine away from direct sunlight Do not use or store the machine outdoors Do not install the machine near devices that contain magnets or generate magnetic fields such as speakers VIII Preface To ensure proper ventilation make sure the machine is approximately 4 inches 10 cm away from walls and othe
87. om the printer name drop down list q 3 Click the command to print your document w This command is usually OK or Print w q 5 2 Printing from your computer Basic operation Chapter 5 Canceling printing Follow this procedure to cancel printing before clicking the print command in the Print dialog box 1 In the Print dialog box press the command to cancel printing This command is usually Cancel If printing has already begun follow this procedure to cancel printing from Windows 1 On the Windows desktop click Start point to Settings then click Printers Windows XP Click Start then click Printers and Faxes 2 In the Printers Printers and Faxes window double click the printer icon right click the print job then click Cancel Printing or Cancel Changing print settings Your machine is initially installed using factory predefined settings enabling you to print immediately These settings determine what your documents will look like when printed You can change these print settings to suit the document you are printing Unless you save your settings as a profile your settings are available only for the current print job For details on print profiles see the Software Guide You can define print settings in two ways Print Advisor Displays as a wizard that guides you through a series of questions to select the appropriate print settings for your document below Manually You can manually
88. ompatible computer with a Pentium 90 processor or higher 32 MB of RAM 64 MB or more recommended Windows Me IBM or compatible computer with a Pentium 150 processor or higher 32 MB of RAM 64 MB or more recommended Windows 2000 IBM or compatible computer with a Pentium 133 processor or higher 64 MB of RAM 128 MB or more recommended Windows XP IBM or compatible computer with a Pentium 233 processor Pentium 300 processor or higher recommended 64 MB of RAM 128 MB or more recommended 4 2 The MultiPASS Suite software Basic operation Chapter 4 Software components of the MultiPASS Suite The following components are installed when you install the MultiPASS Suite software Printer driver Chapter 5 Enables you to print from any Windows application that supports printing Scan driver ScanGear for MultiPASS Windows 98 Me 2000 XP or WIA Driver Windows XP Chapter 7 Enables you to scan an image to your computer My MultiPASS p 4 3 Enables you to store and manage your MultiPASS documents in the My MultiPASS folder on your computer MultiPASS Viewer p 4 4 Enables you to view your documents stored in My MultiPASS MultiPASS Photo Enhancer Software Guide Enables you to make advanced image adjustments to an image opened in the MultiPASS Viewer MultiPASS Status Monitor p 4 5 Shows the current status of the machine and any error conditions MultiPASS Toolbar p 7 1
89. opying 6 7 6 Copying Repeating an image on a page This feature allows you to copy an image several times onto a single page You can set the machine to automatically select the number of times it repeats the image p 6 8 or you can specify the number below Preparing your image to repeat it manually To successfully repeat an image manually with the lt MANUAL gt setting do the following 1 Set the print media size you will be copying on to p 3 7 2 Decide the number of times you want to copy the image You can have a maximum of four vertical repeats and four horizontal repeats 3 Your original image must be no larger than one of the divisions For example if you want to make four original size repeats of your image the original image must be no larger than one quarter of the print media size you are copying on to Examples NOTE The scanned area of a document also depends on the enlargement reduction ratio You are now ready to start copying AB AB 2 2 repeats Scanned area 3 3 repeats Scanned area Document Document 6 8 Copying Chapter 6 Copying your image Follow this procedure to automatically or manually repeat an image on a page 1 Load the document on the platen glass 2 Press Copy 3 Use 2 or 3 to select the number of copies 4 Adjust any necessary settings for your document step 4 p 6 1 5 Press Menu five times 6 Use 2 or 3 to select lt IMAGE REP
90. or Follow this procedure to remove jams from the machine s interior 1 Open the inner cover 2 Gently pull out any jammed paper from the machine s interior or from the multi purpose tray CAUTION Do not touch the round shaft A transparent film B film cable C ink absorber sponge part D or any metal parts If the jammed paper tears while you are pulling and you cannot remove the torn pieces turn the machine off then on with the ON OFF The jammed pieces will automatically be ejected 3 Close the inner cover 4 Press Resume If you are printing from a Windows application follow the instructions displayed on your computer B C D A 10 12 Troubleshooting Chapter 10 If there are repeated paper jams Paying attention to the following points reload the paper 1 Fan out the sheets of paper well so that they do not stick together 2 Align the edges of the paper 3 Adjust the paper guide correctly 4 Make sure the paper stack does not exceed the paper limit mark t 5 Make sure the paper loaded does not exceed the capacity of the multi purpose tray p 3 1 6 Do not force paper into the multi purpose tray 7 Only use the same type of paper 8 Use recommended print media p 3 1 If the nozzle check pattern does not print properly Refer to Maintaining the printhead p 9 5 Interpreting the messages When the Alarm light blinks Check the message in the LCD If there is a message fol
91. ory card Multimedia card Flash ATA card PCMCIA Type II PC card adapter not necessary NOTE The file format must comply with the DCF standard Some digital cameras are not compatible with 64 MB and 128 MB memory cards Photographs on memory cards that are not compatible with the camera may be unreadable or the image data may be damaged Format the memory card with a digital camera The memory card cannot be used with the machine if formatted with a computer For information on memory cards compatible with your digital camera and PC card adapters contact your digital camera manufacturer To use your computer to read or write data on a memory card refer to the Software Guide If you have copied photographs from a memory card to your computer and then edited them be sure to print them from your computer Copying edited photographs back onto a memory card and then printing them from your machine will not produce good results Recommended print media Although you can use plain paper Photo Paper Pro paper is recommended for high quality images For details on print media see p 3 1 8 2 Photo printing from a memory card Chapter 8 Inserting removing a memory card Inserting a memory card To use a memory card you will need to insert it into a PC card adapter before inserting it in the card slot Do not attempt to insert it into the card slot without a PC card adapter 1 Make sure the machine is on If
92. photo printing specify the print media size as described in Chapter 8 Follow this procedure to set the print media size and type 1 Press Copy 2 Press Menu twice Ex 3 Press Set Ex 4 Use 2 or 3 to select the print media size Select lt LTR gt for letter size print media lt 4 6 gt for card size print media lt A4 gt for A4 size print media 5 Press Set Ex 6 Use 2 or 3 to select the print media type Select lt PLAIN gt for plain paper lt GLOSSY gt for glossy photo paper lt H RES gt for high resolution paper lt TRANS gt for transparencies lt PHOTO gt for Photo Paper Pro 7 Press Set In copy mode the LCD will display the print media size and type SIZE LTR TYPE lt PLAIN gt SIZE lt LTR gt TYPE PLAIN 2 PAPER SELECT 3 8 Print media handling Chapter 3 Loading print media Loading paper Follow this procedure to load paper in the multi purpose tray 1 Open the multi purpose tray q then the tray extension w 2 Place a stack of paper print side up in the multi purpose tray q and adjust the paper guide A to the width of the stack w Make sure the stack does not exceed the paper limit mark B Loading envelopes Follow this procedure to load envelopes in the multi purpose tray 1 Make sure the paper thickness lever is set to the right For details see p 3 6 2 Open the multi pu
93. photograph Selects the first photograph number Selects the last photograph number Selects the print media size for the photographs Selects the print media type for the photographs If you select lt PHOTO PAPER PRO gt enables disables borderless printing for the photographs Menu PHOTO PRINT MODE Function key Photo Print Chapter 11 Machine settings 11 5 11 Machine settings Name DPOF SELECT PAPER SIZE SELECT PAPER TYPE BORDERLESS PRINT 2 VIVID PHOTO PRINT 3 PRINT PHOTO DATE Setting LTR 4 6 A4 PHOTO PAPER PRO PLAIN PAPER OFF ON OFF ON OFF ON Details p 8 11 p 8 13 p 8 14 Description Selects the print media size for the photographs Selects the print media type for the photographs If you select lt PHOTO PAPER PRO gt enables disables borderless printing for the photographs Enables disables to make colors especially blues and greens appear more vibrant Enables disables date printing 11 6 Machine settings Chapter 11 Appendix Specifications A 1 A Specifications Appendix Specifications General specifications Power source 120 V 60 Hz Power consumption Maximum Approx 36 3 W Standby Approx 6 3 W Weight Approx 16 8 lb 7 6 kg Components attached Dimensions Environmental conditions Temperature 59 81 5 F 15 27 5 C Humidity 20 80 Liquid Crystal Display LCD
94. photograph To print an index see p 8 4 Follow this procedure to print a single photograph on a memory card 1 Load the correct print media in the multi purpose tray For details on print media and how to load it see pp 3 1 3 8 2 Insert the memory card as described on p 8 2 3 Press Photo Print 4 Press Menu Ex 5 Use 2 or 3 to select lt SINGLE FRAME gt 6 Press Set 7 Use 2 or 3 to select the frame number Keep 2 or 3 pressed to advance quickly through the numbers To find the frame number you will need to print the index beforehand p 8 4 8 Press Set 9 Use 2 or 3 to select the number of copies of the photograph you want 10 Press Set Ex SELECT PAPER SIZE LTR NUMBER OF PRINTS 1COPIES FILE NO 0001 1 PHOTO PRINT MODE INDEX Without a border With a border 8 8 Photo printing from a memory card Chapter 8 11 Use 2 or 3 to select the print media size Select lt LTR gt for letter size print media lt 4 6 gt for card size print media lt A4 gt for A4 size print media 12 Press Set Ex 13 Use 2 or 3 to select the print media type Select from the following lt PHOTO PAPER PRO gt lt PLAIN PAPER gt If you selected lt 4 6 gt in step 11 you can only select lt PHOTO PAPER PRO gt If you selected lt PLAIN PAPER gt in step 13 14 Go to step 16 If you selected lt PHOTO PAPER
95. pplication Customizing Toolbar buttons You can customize settings for each Toolbar button You can also set the Toolbar to display other buttons that scan a document and process it differently q w e r t y Chapter 7 Scanning Basic operation 7 3 7 Scanning Basic operation Follow this procedure to customize Toolbar buttons 1 On the Windows desktop on the MultiPASS Toolbar click Settings 2 Select the tab for the button you want and modify as necessary 3 Click OK For details on each setting refer to the online help or the Software Guide Scanning from within an application You can scan documents directly from TWAIN or WIA Windows XP compliant Windows applications Some applications support multipage scans while others do not Refer to the documentation for the application you are using In Windows XP you can select ScanGear or WIA as the scan driver Follow this procedure to scan from within an application 1 Load the document on the platen glass For details on how to load documents see p 2 1 2 In your Windows application click the command to scan a document In some applications the appropriate command may be listed as Acquire or Acquire Image For the command to scan a document from a TWAIN compliant application refer to the documentation of that application 3 In the scanner window specify the preview scan options for your document as necessary 4 Click Preview 5
96. r equipment Power supply WARNING Do not damage or modify the power cord and power plug Also do not place heavy objects on the power cord pull on it or extensively bend it These actions may cause electrical damage and result in fire or electrical shock Do not insert or unplug the power plug with wet hands as this may result in electrical shock Do not overload the wall outlet with too many electrical appliances as this may result in fire or electrical shock Plug the machine into a standard 120 V AC 60 Hz two prong grounded outlet Operate the machine only from the type of power source indicated on the machine s label or a fire electrical shock or malfunction may occur If you are unsure of the type of power available consult your local power company Do not allow the power cord to be near objects that emit heat The outer cover of the power cord may melt resulting in fire or electrical shock Make sure the power cord is fully extended and has no knots in it when electricity is running through it Knots etc in the cord may result in fire or electrical shock Fully insert the power plug securely into the electrical outlet If the prongs of the power plug come into contact with metallic objects etc it may result in fire or electrical shock Do not use an extension cord as this may result in fire or electrical shock Turn off the power and disconnect the power cord if the machine will not be
97. ropped or spilled in the machine turn off the power and unplug the power cord immediately with dry hands Then contact the Canon Customer Care Center Do not use any highly flammable sprays near the machine If gas from a spray comes into contact with the electrical components inside the machine it will result in fire There are high voltage components inside the machine If you are looking inside the machine to remove paper jams etc do not allow metallic objects such as jewelry to come into contact with the inside of the machine Contact may result in burns or electrical shock CAUTION Close the document cover gently to avoid catching your hand Failing to do so may result in personal injury Do not press down hard on the the document cover when using the platen glass to scan thick books This may damage the platen glass and document cover and or result in personal injury X Preface Do not place the following objects on top of the machine If such objects come into contact with internal electrical components the machine may short circuit resulting in fire or electrical shock Metallic objects such as jewelry and watches Containers of water or other liquids such as glasses vases or pot plants If water etc does spill inside the machine turn off the power immediately disconnect the power cord and contact the Canon Customer Care Center Do not touch the high voltage electrical parts as this may result in
98. rpose tray then the tray extension 3 Prepare the envelopes for loading Press down firmly on the edges of the envelopes to make the folds crisp Also press firmly on the area that corresponds to the edges of the back flap w q A B w q Chapter 3 Print media handling 3 9 3 Print media handling Remove any curling by holding the edges diagonally and bending them gently If the edges of the envelope are inflated or are curling up place the envelope on a desk and with a pen press down on it moving from the center toward the edges of the envelope Ensure that no curl or puff exceeds 8 inch 3 mm 4 Place the stack of envelopes print side up in the multi purpose tray q and adjust the paper guide A to the width of the stack w Feed the left side of the envelope return address portion into the multi purpose tray first Make sure the stack does not exceed the paper limit mark B w q A B Cross sections of the envelope edge Incorrect Correct 3 10 Print media handling Chapter 3 Loading banner paper NOTE Always leave an extra sheet at the end of the banner just in case the type runs over Printing on banner paper may require considerable amounts of ink so use new ink tanks if necessary For best print results on banner paper use light design patterns Follow this procedure to load banner paper in the multi purpose tray 1 Make sure the paper thickness lever
99. s in hot damp or humid conditions Never expose them to heat or direct sunlight Store printouts in photo albums photo frames or presentation binders to protect them from direct exposure to air or sunlight Do not mount printouts in an adhesive type album as you may not be able to remove them Be aware that some types of clear plastic folders and albums may cause the edges of the paper to turn yellow 3 6 Print media handling Chapter 3 Setting the paper thickness lever The paper thickness lever adjusts the gap between the printhead and the print media to suit the print media s thickness Before printing be sure to set the paper thickness lever Follow this procedure to set the paper thickness lever 1 Open the inner cover The printhead holder moves to the left 2 Move the paper thickness lever to the appropriate setting For details on which position to set for the print media you are using see p 3 1 to p 3 5 3 Close the inner cover 4 The LCD displays the following message Press 3 INK TANK CHANGED YES NO BCI 24 Color BCI 24 Black Chapter 3 Print media handling 3 7 3 Print media handling Setting the print media size and type For copying you need to set the size and type of print media loaded in the multi purpose tray NOTE For documents printed from your computer you can specify the print media size and type on your computer Software Guide For
100. settings 11 1 Settings 11 2 Menu ENLARGE REDUCE 11 2 Menu PAPER SELECT 11 2 Menu DENSITY 11 2 Menu IMAGE QUALITY 11 2 Menu SPECIAL COPY 11 2 Menu INK VOLUME 11 2 Menu MAINTENANCE 11 3 Menu USER DATA 11 3 Menu PHOTO PRINT MODE 11 4 Appendix Specifications General specifications A 1 System requirements A 4 Ink specifications A 4 Print specifications A 4 Copy specifications A 5 Scan specifications A 5 Photo print specifications A 5 Index I 1 9 Maintenance Replacing ink tanks 9 1 Low ink warning
101. size Depending on the print media type and whether borderless printing is selected the photographs may be cropped A margin may still appear even if you select borderless printing on letter size print media You can select the width cropped from the borders of the original image lt EXTENSION AMOUNT gt p 11 3 DPOF PHOTO LTR BORDERLESS PRINT OFF SELECT PAPER TYPE PHOTO PAPER PRO Chapter 8 Photo printing from a memory card 8 13 8 Photo printing from a memory card Setting vivid photo printing Enabling this setting will make photographs appear more vibrant especially blues and greens It is also effective for photographs that were not taken with the correct exposure NOTE Printing will take longer when this setting is enabled This setting is only effective when using Photo Paper Pro It cannot be used with plain paper Follow this procedure to enable disable this setting 1 Press Photo Print 2 Press Menu twice Ex 3 Use 2 or 3 to select lt ON gt to enable vivid photo printing or lt OFF gt to disable it 4 Press Set When vivid photo printing is enabled the LCD will display lt VIVID gt 2 VIVID PHOTO PRINT OFF 8 14 Photo printing from a memory card Chapter 8 Setting date printing Enabling this setting will print the date recorded by the digital camera below each thumbnail on an index A or on the bottom right of the photograph B Enable or disable this
102. specified and the area outside the paper size will not be scanned Do the following On the Windows desktop on the Toolbar click Settings In the Toolbar Settings dialog box in the tab for the button used to scan specify the paper size Software Guide White lines appear on the left side of the image 1 Place the document approximately an 8 inch 3 mm from the edge of the platen glass Cannot scan multiple photographs correctly 1 Does the position of the photographs and the way they are positioned fulfil the following requirements There should be a gap of at least 8 inch 1 cm between the edge of the platen glass and photographs There should be a gap of at least 8 inch 1 cm between the edges of the photographs There should be no more than ten photographs The photographs should be straight any tilting should be kept within 10 degrees 2 Some applications do not accept multiple scans of more than two images Check the application s documentation or contact the application s manufacturer 3 Clean the platen glass and document cover p 9 9 4 Thick or curled photographs may not be scanned properly Press lightly on the document cover when scanning Scanned image is displayed at a large small size on the computer screen 1 Enlarge or reduce the image display in the application However if you open the image in Paint or Imaging it may display at a large size and you will not be able to reduce it
103. stall a TWAIN compatible application If this is the case the TWAIN system file is replaced with something inappropriate and you will be unable to scan images If this happens reinstall the MultiPASS Suite 8 Is the machine recognized in the Scanners and Cameras Windows Control Panel Windows XP only Follow this procedure to check if Canon MultiPASS F20 scanner is in Scanners and Cameras 1 On the Windows desktop click Start then Control Panel 2 In the Control Panel window click Printers and Other Hardware then Scanners and Cameras 3 If Canon MultiPASS F20 scanner is present the machine is recognized If not remove the MultiPASS Suite and reinstall Computer has hung up or frozen 1 Quit other open applications and try again Memory may be insufficient Quit other open applications and try again 2 Does the hard disk have enough available space Check that the hard disk has enough available space in particular when scanning large documents at a high resolution For example a letter size document scanned at 600 dpi full color requires a minimum of 300 MB of space 3 If an error occurs when scanning an image in Photoshop Change the allocated memory On the Edit menu point to References then click Memory amp Image Cache Change the Physical Memory Usage to 10 or 20 4 Remove the MultiPASS Suite software and reinstall 100 LTR TEXT PLAIN Image quality Print media type Chapter 10 Troubleshooting 10 7
104. switching to photo print mode Disconnect then reconnect the USB cable after setting lt CARD PROTECT gt to lt ON gt or switching to photo print mode CAUTION In Windows 2000 when you move from the hard disk to the memory card writing will fail and the original file may be lost 3 If you have connected in Windows XP The date and time of access is written in the Windows XP preview and if lt CARD PROTECT gt is set to lt ON gt or photo print mode is selected a write protect error may be displayed Disconnect then reconnect the USB cable Removable disk does not appear in Windows Explorer This behavior can occur if you map a network drive to the next available drive letter after the local volumes and CD ROM drives have been assigned drive letters Do the following if you experience this problem 1 Assign the network drive to any other drive letters 2 Restart your computer 10 10 Troubleshooting Chapter 10 If nothing displays in the LCD if there is no power When you connect the power cord to the machine and wall outlet and press ON OFF the machine powers up and a message is displayed in the LCD While the Alarm light blinks the machine is initializing and you will not be able to use it Wait until the Alarm light stops blinking If nothing is displayed in the LCD make the checks in the following order until something is displayed 1 Is the power cord correctly connected Securely connect the power cord to the machine
105. the MultiPASS Suite software version 4 2 or earlier Is Canon MultiPASS registered as the startup item in the Start menu program Remove the old version of the MultiPASS Suite software following the instructions in the Software Guide of that version and try reinstalling the new version 4 During installation did the message lt Could not find Client for Microsoft Networks gt appear on your computer Windows 98 Me only The Client for Microsoft Networks is not installed Follow this procedure 1 On the Windows desktop click Start point to Settings then click Control Panel 2 In the Control Panel window double click Network 3 On the Configuration tab check whether the Client for Microsoft Networks is installed If it is not installed click Add 4 In the Select Network Component Type dialog box click Client then click Add 5 In the Select Network Client dialog box click Microsoft and Client for Microsoft Networks then click OK 6 In the Network dialog box click OK 7 Restart your computer 8 Reinstall the MultiPASS Suite Setup Sheet During installation you were prompted to connect a USB cable and you could not proceed further Remove the device from the Device Manager as follows 1 In the dialog box prompting you to connect a USB cable click No and exit installation of the MultiPASS Suite 2 On the Windows desktop click Start point to Settings then click Control Panel Windows
106. the Windows desktop The Toolbar contains several buttons that allow you to scan a document to your computer and process it according to your needs Follow this procedure to scan a document using the Toolbar 1 Load the document on the platen glass For details on how to load documents see p 2 1 7 2 Scanning Basic operation Chapter 7 2 On the Windows desktop on the MultiPASS Toolbar click the appropriate scan button q Scans the document and automatically attaches it to an e mail message in your e mail application w Scans and saves the document in the My MultiPASS Scan to Save folder p 4 3 e Scans the document and automatically displays it in a graphic application which you can specify r Opens My MultiPASS p 4 3 t Allows you to define Toolbar settings that affect the behavior of the scan buttons and other general settings y Displays the online help 3 If the scanner window appears define your scan settings as desired and scan your document For details on the scanner window settings see the Software Guide 4 When the scan is complete do one of the following If you clicked E Mail in step 2 In the e mail message window enter the appropriate information and send the e mail message If you clicked Save As in step 2 The image file is automatically saved in the Scan to Save folder p 4 3 If you clicked Viewer in step 2 The image automatically appears in the associated graphic a
107. ts the language for LCD messages Menu USER DATA Function keys Copy Scan Photo Print 11 4 Machine settings Chapter 11 Name 1 PHOTO PRINT MODE INDEX SELECT PAPER SIZE SELECT PAPER TYPE ALL FRAMES SELECT PAPER SIZE SELECT PAPER TYPE BORDERLESS PRINT SINGLE FRAME FILE NO NUMBER OF PRINTS SELECT PAPER SIZE SELECT PAPER TYPE BORDERLESS PRINT FRAME RANGE FIRST FILE LAST FILE SELECT PAPER SIZE SELECT PAPER TYPE BORDERLESS PRINT Setting LTR 4 6 A4 PHOTO PAPER PRO PLAIN PAPER LTR 4 6 A4 PHOTO PAPER PRO PLAIN PAPER OFF ON 0001 to 9999 1 to 99 COPIES LTR 4 6 A4 PHOTO PAPER PRO PLAIN PAPER OFF ON 0001 to 9999 0001 to 9999 LTR 4 6 A4 PHOTO PAPER PRO PLAIN PAPER OFF ON Details p 8 4 p 8 5 p 8 7 p 8 9 Description Selects the print media size for the index Selects the print media type for the index Selects the print media size for the photographs Selects the print media type for the photographs If you select lt PHOTO PAPER PRO gt enables disables borderless printing for the photographs Selects the file number Selects the number of copies Selects the print media size for the photograph Selects the print media type for the photograph If you select lt PHOTO PAPER PRO gt enables disables borderless printing for the
108. ucing or enlarging an image to fit on the print media size selected Using preset copy ratios Refer to Making copies on p 6 1 and in step 4 adjust the copy ratio as follows 1 Press Menu 2 Press Set 3 Use 2 or 3 to select the copy ratio Select from the following lt 25 MIN gt lt 95 A4 LTR gt lt 100 gt lt 212 4 6 LTR gt lt 400 MAX gt 4 Press Set Using custom copy ratios Refer to Making copies on p 6 1 and in step 4 adjust the copy ratio as follows 1 Press Menu 2 Use 2 or 3 to select lt ZOOM gt 3 Press Set 4 Use 2 or 3 to select a copy ratio between 25 and 400 Keep 2 or 3 pressed to advance quickly through the ratios 5 Press Set ZOOM 25 400 100 1 ENLARGE REDUCE PRESET RATIO PRESET RATIO 100 1 ENLARGE REDUCE PRESET RATIO 6 4 Copying Chapter 6 Copying an image to fit the page If the document to be copied is on paper larger or smaller than the specified print media size p 3 7 you can automatically reduce or enlarge the image to fit the selected print media size NOTE Some document sizes may not be properly detected Refer to Making copies on p 6 1 and in step 4 follow this procedure 1 Press Menu 2 Use 2 or 3 to select lt FIT TO PAGE gt 3 Press Set 1 ENLARGE REDUCE PRESET RATIO Chapter 6 Copying 6 5 6 Copying Advanced copy features Copying
109. uted dishwashing liquid Cleaning the scanning area Wipe the platen glass A and white area B with a clean soft lint free cloth moistened with water then wipe with a clean soft dry lint free cloth Cleaning the roller Clean the roller when envelopes do not feed correctly Follow this procedure to perform roller cleaning 1 Remove any print media from the multi purpose tray 2 Press Menu repeatedly until lt MAINTENANCE gt is displayed Ex 3 Use 2 or 3 to select lt ROLLER CLEANING gt 4 Press Set 5 When cleaning has finished repeat this procedure twice more Then load letter or A4 size plain paper and repeat this procedure a further three times from step 2 7 MAINTENANCE NOZZLE CHECK B A 9 10 Maintenance Chapter 9 Chapter 10 Troubleshooting 10 1 10 Troubleshooting Chapter 10 Problems installing and removing software See below if you were unable to install or remove the software Cannot install the software 1 Have you followed the instructions in the Setup Sheet to install the software If you have not followed the installation procedure correctly try reinstalling the software If there was an error during installation and installation was not completed restart your computer and try reinstalling the software 2 Are any other applications open If you have other applications open quit all of these and try reinstalling the software 3 Did you install an earlier version of
110. vivid 8 13 Plain paper 3 1 Platen glass 1 2 loading documents on 2 1 requirements for loading on 2 1 Power problems 10 10 Print Advisor 5 2 driver 4 2 Print media for photo printing 8 1 guidelines 3 5 loading 3 8 to 3 10 recommended 3 1 to 3 5 setting size 3 7 setting type 3 7 PRINT PHOTO DATE menu 11 5 Print settings changing manually 5 3 changing with Print Advisor 5 2 Printer driver 4 2 selecting default 5 1 Printhead aligning from MultiPASS Suite 9 7 9 8 aligning from operation panel 9 7 cleaning 9 6 Index I 3 I Index holder 1 2 maintaining 9 5 Printing 5 1 canceling 5 2 problems 10 3 to 10 5 PROBLEM READING CARD message 10 15 Problems cannot solve 10 16 copying 10 5 10 6 installing software 10 1 10 2 power 10 10 printing from computer 10 3 to 10 5 removing software 10 1 10 2 scanning 10 6 10 7 turning on computer 10 2 10 3 using memory card 10 8 10 9 PUT IN CARTRIDGE message 10 15 Reduce copying 6 3 6 10 Repeat copying 6 7 6 8 Replacing ink tanks 9 2 9 3 Resolution See Image quality Resume key 1 3 Roller cleaning 9 9 Scan contrast See Exposure driver 4 2 key 1 3 7 4 ScanGear for MultiPASS 4 2 Scanning document requirements 2 1 from within application 7 3 methods 7 1 problems 10 6 10 7 with MultiPASS Toolbar 7 1 to 7 3 with Scan key 7 4 Set key 1 3 Settings 11 2 to 11 5 accessing 11 1 Single frame printing 8 7 8 8 Software installing 4 1 problems installing 10 1 10 2 problems
111. within the recommended printable area 4 Is intensity set too high The paper may curl or rub if intensity is set too high in the printer driver In the Properties dialog box on the Main tab click Manual in Color Adjustment then click Set In the Manual Color Adjustment dialog box reduce the intensity with the Intensity slider 5 Are you using recommended print media For recommended print media see p 3 1 6 Are you printing on the wrong side of the paper Some papers have a right side for printing Turn the paper over and try printing again There are also types of paper such as Photo Paper Pro that can only be printed on one side 7 Borderless printing Check the print media For borderless printing the quality of the printout at the top and bottom edges of the paper may deteriorate or the printout may be stained If the printout is dirty even on recommended print media move the paper thickness lever to the right p 3 6 Copying problems See below if you are having problems copying For printing related problems see the items marked with in Problems printing from your computer p 10 3 Cannot make a copy 1 Is there anything displayed in the LCD If nothing is displayed see p 10 10 2 Is the Alarm light blinking If it is blinking see p 10 12 3 Is the document loaded correctly Check that the document is loaded correctly on the platen glass p 2 1 4 See Paper does not feed properly on p 10 4 5 Print t

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