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Canon B820 Fax Machine User Manual

1. Name Description Settings CALLER ID Determine if the fax displays the caller s name and phone fax ON OFF number when receiving a call ANONYMOUS Allows you to reject anonymous calls ON OFF REJECTION METHOD Set the way the fax rejects calls DISCONNECT PLAY MESSAGE SELECTIVE Allows you to reject calls from specific numbers ON OFF NUMBER TO REJECT 00 09 Set the phone fax numbers to e be rejected A maximum of 20 digits can be entered REJECTION METHOD Set the way the fax rejects calls DISCONNECT PLAY MESSAGE OUT OF AREA Allows you to reject out of area calls ON OFF REJECTION METHOD Set the way the fax rejects calls DISCONNECT PLAY MESSAGE SHOW IN HISTORY Determine if the fax stores the phone fax numbers for rejected YES NO calls FAX B840 only 8 6 H Activity reports Your fax keeps track of most of its sending and receiving operations These operations can be printed out in the form of activity reports that can help you check the dates and times of fax transmissions and whether or not each transaction was successful How to print a report Depending on the type of report you can have the fax print the report automatically or you can print it directly The TX report RX report MULTI TX RX report and Memory clear report see p 9 18 can only be printed automatically See REPORT SETTINGS p 8 3 on how and when reports are printed automatically Press Function Press Report Use
2. ara ti De e C 28 ET EZ I Connect the handset to the amp jack and place it in its cradle Connect an extension phone or an answering machine to the jack You cannot use the extension phone while the fax is using the phone line Due to the range of specifications Canon cannot guarantee that all answering machines will be compatible with your fax If you have connected an external device to your fax be sure to select the correct receive mode see Chapter 6 If the extension phone does not have its own power supply any redial data in the extension Note phone memory may be lost after an extended fax transmission FAX B820 B822 only dn 9NI LLL3S Connecting the AC power cord Plug the fax into a 200 240 volt AC 50 60 Hz outlet Plug the power cord connector into the rear of the fax Plug the other end of the power cord into a properly grounded AC power outlet 7 There is no power switch on the fax The power is on as long as the fax is plugged in Note Setting the language You need to select the correct language for the LCD display and reports See pp 2 2 2 3 for the buttons on the operation panel Press Start Copy Use lt or gt to select the preferred language for the LCD display and reports then press Start Copy Registration ends and the fax enters standby mode E Loading paper Paper guidelines e B
3. Press Start Copy SUNDAY Use or gt to select the day of the week on which the summer time starts Press Start Copy DAY Use or gt to select TIME Press Start Copy TIME 02 00 Use the numeric buttons to enter the time at which the summer time will take effect Press Start Copy TIME Press Function Use or gt to select END DATE TIME Press Start Copy twice MARCH Set the month week the day of the week and time when the summer time ends as in steps 6 to 12 Press Stop Setting ends and the fax returns to standby mode XV4 YNOA ASN OL 9NIHVd3dHd d 2 11 Registering one touch speed E dialing numbers and names The quickest way to dial a fax number is to use one touch speed dialing This allows you to dial a number by pressing a single button Before you can use one touch speed dialing you must register the receiving number with your fax You can also register the name of the party and a voice tag the name appears on the printout of the one touch speed dialing list 1 Press Function 2 Use lt or gt to select TEL REGISTRATION Press Start Copy 1 TOUCH SPD DIAL 3 Press Start Copy 01 4 Use lt or gt to select the number of the one touch speed dialing button 01 09 under which you want to register the number If a number is already
4. 2 6 B Setting the TEL LINE TYPE Before using your fax make sure it is set for the telephone line type of your telephone system If you are unsure of your telephone line type check with your local telephone company See pp 2 2 2 3 for the buttons on the operation panel 1 Press Function Press Start Copy twice DATE amp TIME 2 Use lt or gt to select TEL LINE TYPE Press Start Copy ROTARY PULSE 3 Use lt or gt to select the appropriate line type You can also select TOUCH TONE Press Start Copy 4 Press Stop Setting ends and the fax returns to standby mode Dialing through a switchboard E PBX A PBX private branch exchange is an on site telephone switchboard If your fax is connected through a switchboard dial an outside line access number first Then dial the rest of the number If you want to dial with automatic dialing you may have to insert a pause between the outside line number and the telephone number when you register the number for one touch or coded speed dialing When the fax is connected to a PBX or other telephone switching system you can register the access type and outside access line number under the R button see p 2 7 Once you have registered them you simply need to press R before dialing a fax or telephone number Registering the access type and the outside line access number See pp 2 2 2 3 for the b
5. Make sure you load paper that meets the paper requirements for the fax see p 3 3 The BJ cartridge print head may need cleaning Clean the BJ cartridge print head if necessary see p 9 5 The sending fax machine may not be functioning properly The sending fax machine usually determines the quality of the document Call the sender and have them make sure their fax machine is functioning properly Error Correction Mode ECM may be disabled Make sure ECM is on see ECM RX p 8 4 4 Fax does not print The BJ cartridge may not be installed properly Make sure the BJ cartridge is installed properly see p 1 9 Be sure to remove the orange protective tape from the BJ cartridge before you install it see p 1 9 The BJ cartridge print head may need cleaning Clean the BJ cartridge print head if necessary see p 9 5 The BJ cartridge may need to be replaced Determine if the problem is with the BJ cartridge and replace if necessary see p 9 5 The document may be set Make sure the document is not set Fax images print blotched or uneven The telephone lines may be in poor condition or you may have a bad connection Error Correction Mode ECM sending receiving should eliminate such problems However if the telephone lines are in poor condition you may have to try again Lower the reception speed see RX START SPEED p 8 5 The sending fax machine may not be functioning properly The s
6. sss When a forwarded call is received eeeeseeeeeee 7 15 8 SETTINGS AND ACTIVITY REPORTS Selecting a menu 8 1 Activity reports How to print a report Activity report One touch speed dialing list Coded speed dialing list E User s data list sss 8 8 List of documents in memory 8 8 TX Transmission report uis RX Reception report eee Multi TX RX Transaction report 8 8 9 SOLUTIONS TO COMMON PROBLEMS Clearing jams 9 1 Jams in the document tray Jams in the multi purpose tray Periodic cleaning 9 2 Cleaning the exterior of the fax 9 2 Cleaning the interior of the fax 9 2 Testing and cleaning the BJ cartridge print Replacing the BJ cartridge Troubleshooting Paper feeding problems Faxing problems Copying problems Telephone problems Print quality problems General problems sssssssss LCD messages e In case of a power failure S During a power failure s Memory clear report sss Specifications S 1 Index ooo r oorr uuni nisl d Model Name H12414 FAX B840 B820 B822 Copyright Copyright 2004 by
7. When the Function button is pressed the special function buttons function marked under each button can be used to perform various operations 3 OvOeO2O8 Scroll Cursor buttons see pp 2 5 6 5 7 8 8 1 TAM Mode button see p 7 2 Delete button see p 7 7 I FAX B840 only Record button see p 7 1 Play button see p 7 8 Hook button see p 5 4 Redial Pause button see pp 5 8 5 9 Coded Dial Directory button see pp 5 5 5 6 Stop button Start Copy button UCanTalk button see p 5 7 XV4 NOA ASN OL 9NIHVd3dHd d 2 3 2 4 Guidelines for entering numbers letters and symbols When you come to a step that requires you to enter a name or number see the table below to determine which numeric button to press for the letter you want Uppercase Letter Mode A Lowercase Letter Mode a Number Mode 1 ABCAAAAAAAG DEFDEEEE defd GHil ll ghii f JKL ikl MNON O00000 mnongdo o 0 PORSP pqrsb TUVUUUU tuv u WXYZY WXYZY 0 aig OM Wag E I R amp 1 lt gt e o o Uppercase letter Lowercase letter gt Number mode mode A mode a 1 After 60 seconds of no operation panel input the fax returns to standby mode and any unregistered woe Changes are lost E Entering letters and numbers
8. no longer than 3 seconds you want to use to retrieve the party such as the first name family name nickname company name official position and so forth You can register up to 15 voice tags You can check whether a voice tag has been registered for a specific one touch or coded speed dialing entry by printing the speed dialing lists Note Entries with a voice tag are preceded by an icon gt You cannot receive documents while you are recording a voice tag Also the Caller ID function see p 6 6 may not work properly Registering voice tags with one touch coded speed dialing numbers and names Follow the procedures on Registering one touch coded speed dialing numbers and names pp 2 12 to 2 14 Adding voice tags to the one touch coded speed dialing numbers 1 Press Function 2 Use lt or gt to select TEL REGISTRATION Press Start Copy 3 Use or gt to select 1 TOUCH SPD DIAL or CODED SPEED DIAL Press Start Copy 4 Use lt or gt to select the receiving party you want to add a voice tag to Press Start Copy twice 5 When the fax asks you if you want to add a voice tag press X to select YES If a voice tag is already registered under this speed dialing number the fax asks you if you want to modify the voice tag see Modifying voice tags p 2 16 6 After the tone speak the party s name into the microphone The fax asks you to speak the name again ww After the to
9. speed dialing and user data have been lost The document is longer than 700 mm The fax is receiving a document using Error Correction Mode ECM The fax is sending a document using Error Correction Mode ECM The fax s memory is full because it has received too many documents or a very long or detailed document The fax s memory is full because you either tried to send or copy too many pages at once or you tried to send or copy a very long or detailed document using memory sending An error has occurred and all voice message data has been lost Action Clear the paper jam see p 9 1 and reload paper in the multi purpose tray Press Stop Press Start Copy then re register the data see Chapter 2 Use a copier to make a reduced copy of the document and then send the copy ECM receptions may take longer than normal receptions Turn off ECM if you need to receive quickly or if you know your local lines are in good condition see ECM RX p 8 4 ECM transmissions may take longer than normal transmissions Turn off ECM if you need to transmit quickly or if you know your local lines are in good condition see ECM TX p 8 3 Print any documents stored in memory see p 5 14 Then start again Free up space in the fax s memory by printing or deleting any documents in memory you no longer need see pp 5 14 5 15 If multiple pages are loaded separate the pages into s
10. DATE TIME Set the end of the summer time period MONTH Set the beginning end month JANUARY FEBRUARY MARCH APRIL MAY JUNE JULY AUGUST SEPTEMBER OCTOBER NOVEMBER DECEMBER WEEK Set the beginning end week FIRST WEEK SECOND WEEK THIRD WEEK FOURTH WEEK LAST WEEK DAY Set the beginning end day of the week MONDAY TUESDAY WEDNESDAY THURSDAY FRIDAY SATURDAY SUNDAY TIME Set the beginning end time S LHOd3H ALIAILIV ANV SONILLAS D 8 5 TAM SETTINGS FAX B840 only Name Description Settings MESSAGE LENGTH Set the maximum recording time for each recorded message 0 seconds 30 seconds 60 seconds 120 seconds PASSWORD Set a four digit PIN so that you can access the fax from 0000 to 9999 emote locations TOLL SAVER Setting this feature to ON allows calls to be picked up after 2 ON OFF ings when you have a new message RING COUNT If you set TOLL SAVER to OFF this feature allows you to set 1 to 15 times he number of times the fax rings FWD SETTINGS Allows you to forward messages ON OFF FWD TEL NUMBER Forwarding telephone number A maximum of 40 digits can be entered AUTO REDIAL Redial the previously dialed number ON OFF REDIAL TIMES Set the number of retries 1to 2 times REDIAL INTERVAL Set the period of time between redialing 1 to 99 minutes attempts PIN ENTRY PIN confirmation ON OFF TAM MONITOR Allows you to screen all incoming calls ON OFF
11. Press X to switch between the letter and number mode A 2 Press the numeric button that contains the letter or number you want Press repeatedly until the letter you want appears If you are unsure which button to press see the table above c A Continue entering other letters or numbers using the numeric buttons If the next letter you want to enter is under a different numeric button simply press that button until the letter you want appears or If the next letter you want to enter is under the same numeric button you pressed in step 2 press gt to move the cursor to the right Then press that same numeric button repeatedly until the letter you want appears To enter a space press Space E Entering symbols Press repeatedly until the symbol you want appears 1 If you want to enter another symbol press to move the cursor to the right then press repeatedly until the symbol you want appears Correcting mistakes You can clear an entire entry by pressing Clear Alternatively follow the procedure below to correct individual letters Use or gt to move the cursor under the incorrect letter CANEN A Use the numeric buttons to enter the correct letter over the incorrect letter CANON A When you have finished making corrections press Start Copy to register your new entry XV4 YNOA ASN OL 9NIHVd3dHd d
12. Start Copy PASSWORD 1234 4 Use the numeric buttons to enter a four digit PIN as your password Press Start Copy 5 Press Stop Registration ends and the fax returns to standby mode Aiuo orSg Xv4 IAOW WYL 9NISN i Using remote control 7 10 Call home The outgoing message will be played Press while the outgoing message is playing Enter your password when you hear the beeps indicating that you should enter your password When your password is accepted you will hear a confirmation tone a short series of beeps The fax will now accept remote control commands see List of remote control commands p 7 11 For example press 1 1 to play back any telephone messages you may have received When playback has finished press 9 9 to end the remote control End the remote control and hang up the handset A password is required to use the remote control features However if PIN ENTRY is set to Note OFF see p 8 6 it is not necessary to enter your password when you use the FORWARDING MSG feature see p 7 12 If you enter an invalid password you will hear an error tone If you enter two invalid passwords consecutively the call will be disconnected You should enter a remote command within 20 seconds of entering your password If more than 20 seconds elapse after you enter your password and you do not enter a remote command the call will be disconnected The remote control f
13. Start Copy The fax begins sending SLNANNIDOd ONIGNAS ES 5 6 Sending a document using directory dialing __ This feature is convenient when you know the other party s name but cannot recall the one touch speed dialing button or the code for coded speed dialing where the number is registered This procedure can also be used to look up the other party s name and retrieve the number for dialing 1 Load the document face up into the document tray See Loading documents p 3 2 You can set the scanning resolution and the contrast see p 5 1 Press Coded Dial Directory twice DIRECTORY DIAL Press a numeric button to enter the first letter of the name of the party you are searching for k01 Canon CANADA Press or gt to display the other names and numbers registered for the button letter group The names for one touch speed dialing numbers are prefixed with two digits and the names for coded speed dialing numbers are prefixed with an asterisk gt and two digits When you reach the last name and number registered for the letter group you will return to the first name and number in the group If the LCD does not change after you press 4 or gt this means only one name and number is registered for the button you just pressed Press Redial Pause to switch between the name and number on the LCD With the telephone number you want to dial displayed press Start Copy
14. To avoid this follow these recommendations Keep BJ cartridges in the packaging until you are ready to use them Never remove the BJ cartridge unless you are going to replace it Keep the cartridge holder in the home position on the right side of the fax when you are not using the fax The ink in the BJ cartridge is difficult to clean up if spilled Follow the precautions below when handling the BJ cartridge Carefully remove packaging from BJ cartridges Do not attempt to disassemble or refill BJ cartridges Do not shake or drop BJ cartridges Replace BJ cartridges after one year of use even if you have not been alerted to replace it If you need to unplug the fax wait until it returns to standby mode time and receive mode displayed note onthe LCD Otherwise the cartridge holder may not be in its home position causing the BJ cartridge to remain uncapped and dry out Store BJ cartridges out of the reach of children If anyone inadvertently ingests ink consult a physician immediately Do not touch the metallic areas on the BJ cartridge CAUTION Do not touch these metallic areas Installing the BJ cartridge in your fax When a BJ cartridge is not installed in your fax PUT INCARTRIDGE is displayed on the LCD 1 Make sure the fax is plugged in 2 Load the paper in the multi purpose tray 3 Open the printer cover by gently pulling it towards you see p 1 2 4 Raise the car
15. been recorded the outgoing message is played In this case there will be no beep after the message is played and the caller will not be able to leave a message Ajuo orsa Xv4 IAOW WYL DNISN el Setting TAM MONITOR TAM MONITOR allows you to screen all incoming calls 7 To use this feature LINE MONITOR VOL see p 8 2 must be set to a setting other than 0 If LINE note MONITOR VOL is set to 0 you will not be able to hear any incoming messages as they are being recorded 1 Press Function v Press Start Copy USER SETTINGS 2 Use lt or gt to select TAM SETTINGS Press Start Copy MESSAGE LENGTH 3 Use lt or gt to select TAM MONITOR Press Start Copy ON 4 Use or gt to select ON Press Start Copy 5 Press Stop Setting ends and the fax returns to standby mode Setting TOLL SAVER Setting TOLL SAVER allows you to check whether you have any new messages when you call from a remote location 1 Press Function Press Start Copy USER SETTINGS 2 Use lt or gt to select TAM SETTINGS Press Start Copy MESSAGE LENGTH 3 Use lt or gt to select TOLL SAVER Press Start Copy ON 4 Use lt or gt to select ON When TOLL SAVER is set to ON and there are telephone messages the fax will ring twice before answering the call When TOLL SAVER is set to ON and ther
16. fax cleans the print head 7 You can clean the print head up to five consecutive times if necessary noe After cleaning print the nozzle check pattern to check if cleaning corrected the problem see p 9 4 If cleaning does not improve print quality replace the BJ cartridge see below Replacing the BJ cartridge Do not replace the BJ cartridge while the fax is printing or performing another operation note If you need to unplug the fax wait until it returns to standby mode time and receive mode displayed on the LCD Otherwise the cartridge holder may not be in its home position causing the BJ cartridge to remain uncapped and dry out Make sure the fax is plugged in Open the printer cover Do not try to manually move or stop the cartridge holder Do not touch any metal parts CAUTION Raise the cartridge lock lever 1 on the cartridge holder and remove the BJ cartridge 2 SMW3I 1S8OHd NOMWMWOO OL SNOILn 1OS pe Discard the old BJ cartridge immediately according to the local laws and regulations for disposal of consumables You may want to place it in a plastic bag to keep any residual ink from spilling Spilled ink can stain any surface protect yourself and your work area 4 Remove the new BJ cartridge from its package then remove the orange protective cap 1 and tape Discard the cap and tape Never attempt to reattach them to the BJ cartridge print head Insta
17. only 6 4 Other features 6 5 Saving ink 6 5 Changing calling volume Receiving documents in memory while performing another task or when a problem occurs 6 5 Polling to receive documents 6 5 Setting CALLER ID ses Canceling receiving 6 8 Telstra FaxStream Duet Australia only 6 8 Setting the fax for network switch 6 8 Operation for network switch system 6 8 Telecom FaxAbility New Zealand only Setting the fax for network switch Operation for network switch system 6 9 7 USING TAM MODE FAX B840 only Recording the outgoing message Types of messages that can be recorded 7 1 Recording the outgoing message Setting TAM MODE a Setting the recording time for a telephone MESSAGE ss ise teet eee Setting TAM MONITOR Setting TOLL SAVER i Recording voice memos Deleting messages Playing telephone messages Remote control features Registering the password for remote control 7 9 Using remote control sss 7 10 Forwarding telephone messages 7 12 Setting the forwarding number Setting the number of redial times Setting PIN ENTRY
18. or gt to select OFF then press Start Copy Press Stop to return to standby mode To enable Caller ID feature use or gt to select ON and continue with the steps below Press Start Copy 4 Use lt or gt to select the type of CALL REJECTION setting FAX B840 only you want Press Start Copy You can select from the followings ANONYMOUS The fax rejects calls from any callers who have blocked their phone fax number from the Caller ID service SELECTIVE The fax rejects calls from specific phone fax numbers you place in NUMBER TO REJECT list see below OUT OF AREA The fax rejects calls from any callers in an area that does not have the Caller ID service SHOW IN HISTORY Determine if the fax stores phone fax number for rejected calls in memory 5 Use lt or gt to select ON YES v Press Start Copy If you set to OFF the setting goes on to the next CALL REJECTION setting If you set SHOW IN HISTORY to YES or NO the setting returns to ANONYMOUS 6 If you set ANONYMOUS or OUT OF AREA to ON proceed to step 11 f you set SELECTIVE to ON register the specific phone fax numbers you want to reject in NUMBER TO REJECT list Follow the steps below Press Start Copy Use or gt to select the number of NUMBER TO REJECT list 00 09 under which you want to register the phone fax number gt D Press Start Copy 9 Enter the phone fax number using th
19. or 3 to display the type of report you want to print bd Press Start Copy You can select ACTIVITY REPORT 1 TOUCH LIST CODED DIAL LIST or USER DATA LIST S LHOd3H ALIAILIV ANV SONILLAS UE 8 7 Activity report Summarizes the information for the sending and receiving activities of your fax after 20 transactions For automatic printing see ACTIVITY REPORT p 8 3 Transactions in an activity report are listed chronologically One touch speed dialing list Lists the numbers and names registered under one touch speed dialing buttons Coded speed dialing list Lists the numbers and names registered under coded speed dialing codes User s data list __ Lists the current settings of the fax and the registered sender information List of documents in memory Lists the documents currently stored in the fax s memory see p 5 14 TX Transmission report Normally the fax does not print an activity report for transmitting but you can set the fax to print an activity report every time you send a document See TX REPORT p 8 3 You can set the fax to print an activity report only when an error occurs during transmitting See TX REPORT p 8 3 RX Reception report Normally the fax does not print an activity report for receiving but you can set the fax to print an activity report every time you receive a document See RX REPORT p 8 3 You can set the fax to print an activity report only when an error occurs durin
20. phones and cordless phones are not used near the fax Print quality problems 1 The print quality is not what you expect print is not clear is splashed has missing dots or white streaks The paper you are using may not be supported by the fax Make sure you are using the recommended paper see p 3 3 You may be printing on the wrong side of the paper Some papers have a right side for printing If the print quality is not as clear as you would like it to be try turning the paper over and printing on the other side The nozzles on the BJ cartridge print head may be clogged Clean the BJ cartridge print head if necessary see p 9 4 The BJ cartridge may not be installed properly Make sure the BJ cartridge is installed properly see p 1 9 The BJ cartridge print head may be damaged Determine if the problem is with the BJ cartridge print head see p 9 4 and replace the BJ cartridge if necessary see p 9 5 The printout contains blurred or smudged ink The paper you are using may not be supported by the fax Make sure you are using the recommended paper see p 3 3 You may be printing on the wrong side of the paper Some papers have a right side for printing If the print quality is not as clear as you would like it to be try turning the paper over and printing on the other side General problems 1 The fax has no power The power cord may not be plugged in securely Check that the powe
21. printing of the transmission report OUTPUT NO OUTPUT NO Turn off the transmission report feature OUTPUT YES OUTPUT YES Set the fax to print a transmission report every PRINT ERROR ONLY time you send a document RINT ERROR ONLY Print only when an error occurs during sending RX REPORT Enable disable automatic printing of the reception report OUTPUT NO OUTPUT NO Turn off the reception report feature OUTPUT YES OUTPUT YES Set the fax to print a reception report every time PRINT ERROR ONLY you receive a document PRINT ERROR ONLY Print only when an e receiving or occurs during ACTIVITY REPORT AUTO PRINT TX RX SEPARATE Enable disable automatic printing of the activity report When you set ON your fax is set to print an activity report for OUTPUT NO every 20 transactions sending and receiving OUTPUT YES Divide the activity management report into sending and ON OFF receiving transactions Name Description Settings ECM TX Enable disable error correction during transmission ON OFF MID PAUSE SET Set the length of the pause you insert into a dialing sequence 1 to 15 seconds AUTO REDIAL Determine whether the fax will redial a number if it fails to get ON OFF a response on the first attempt REDIAL TIMES Set the number of retries 1 to 2 times REDIAL INTERVAL Set the period of time between redialing attempts 1 to 99 minutes S LHOd3H ALIAILIV ANV SONI
22. registered under this one touch speed dialing button the number is displayed on the LCD 5 Enter the party s number up to 50 digits using the numeric buttons 03 2 50xxx_ Press Start Copy to register the number 6 Enter the party s name up to 16 letters using the numeric buttons see pp 2 4 2 5 CANON A Press Start Copy to register the name 7 To delete the name and number registered under the one touch speed dialing button press Clear and note Start Copy after you perform steps 1 to 4 above 2 12 Register the party s voice tag for UCanTalk See Registering UCanTalk voice tags p 2 15 The fax asks you if you want to register the voice tag YES gt k NO v Press or to select YES or NO f you selected NO in step 7 proceed to step 9 If you selected YES in step 7 After a tone speak the party s name into the microphone The fax asks you to speak the party s name again bd After a tone speak into the microphone again To assign additional one touch speed dialing numhers start from step 4 To finish press Stop A If voice tag registration fails three consecutive times registration will end If this happens start Note again from step 4 XV4 YNOA ASN OL 9NIHVd3dHd d 2 13 Registering coded speed dialing numbers and names Use coded speed dialing to dial a fax number at the press of three buttons A fax telephon
23. setting 8 2 PIN ENTRY setting 7 14 8 6 Play button 2 3 7 8 Playing telephone messages 7 8 Polling button 2 2 6 5 Power cord 1 1 1 5 Power failure during 9 18 incase of 9 18 Power supply safety instructions vii Print head cleaning 9 5 testing 9 4 Print quality problems 9 13 Printable area 3 3 Printer cover 2 1 PRINTER SETTINGS menu 8 4 Printing 1 TOUCH LIST 8 7 ACTIVITY REPORT 8 7 CODED DIAL LIST 8 7 DOC MEMORY LIST 8 7 document in memory 5 14 list of document in memory 5 14 nozzle check pattern 9 4 USER DATA LIST 8 7 Problem documents 3 1 Problems copying 9 12 faxing 9 8 general 9 13 paper feeding 9 7 print quality 9 13 receiving 9 9 receiving in memory when 6 5 sending 9 8 telephone 9 12 PSTN setting 8 2 Q Quality adjusting 5 1 print problems 9 13 Quantity paper S 1 R button 2 2 2 6 registering 2 7 R Key SETTING 2 7 8 2 REC D IN MEMORY message 9 18 Receive mode Chapter 6 Receive mode button 2 2 Chapter 6 Receiving See also individual receive modes canceling 6 7 in memory when problem occurs 6 6 methods 6 1 problems 9 9 Index while performing other tasks 6 5 with answering machine 6 4 Record button 2 3 7 1 Recording outgoing message 7 1 voice memo 7 6 REDIAL INTERVAL setting 5 10 8 3 Redial Pause button 2 3 5 8 5 9 REDIAL setting 8 3 REDIAL TIMES setting 4 10 8 3 Redialing automatic 5 9 manual 5 9 REDUCE DIMENSIONSetting 8 4 Registering coded speed dialing nu
24. sign press st TEL 123 xxxx Press Start Copy twice 4 Enter your name up to 16 letters using the numeric buttons see pp 2 4 2 5 CANON iA Press Start Copy 5 Press Stop Registration ends and the fax returns to standby mode XV4 HOA ASN OL 9NIHVd3dHd d 2 9 Setting the summer time Your fax supports the summer time system that shifts the clock time ahead or back according to the change in seasons You can select if the time information in your fax changes to match your country s summer time system and also set the day and time when the summer time begins and ends 1 Press Function 2 10 Press Start Copy Use or gt to select SYSTEM SETTINGS Press Start Copy Use or gt to select SUMMER TIME Press Start Copy ON Use or gt to select ON or OFF Press Start Copy e If you selected OFF in step 4 press Stop to return to standby mode e If you selected ON in step 4 use lt or gt to select BEGIN DATE TIME Press Start Copy twice OCTOBER Use or gt to select the month in which the summer time starts Press Start Copy MONTH Use 4 or gt to select WEEK Press Start Copy LAST WEEK Use or gt to select the week in which the summer time starts Press Start Copy WEEK Use or gt to select DAY
25. switchboard Press Receive Mode to select NET SWITCH See Setting the receive mode p 6 2 Press Start Copyl The fax returns to standby mode Three short rings short short short at regular intervals Operation for network switch system The procedures for using the network switch system are almost the same as when using the fax over a normal telephone line When you receive calls however the fax will respond slightly differently as described below When you hear the telephone call ring pattern Pick up the handset and talk normally If you hear a slow beep it means the call is from a fax machine trying to send a document Press Start Copy to receive the document If you do not pick up the handset the fax continues to ring until the other party hangs up If an answering machine is connected it takes over the call FAX B820 B822 only When you hear the fax call ring pattern triple ring After the fax rings it receives the document automatically B Telecom FaxAbility New Zealand only Telecom N Z offers the FaxAbility capability If you subscribe to this service your line is assigned two numbers one for fax and one for phone When the fax number is called the network sends a specific ringing tone which your fax recognizes and automatically handles as a fax call If the phone number is called a different ringing tone is sent out from the network so that the call is handled as a voice call This means th
26. the access type and the outside line access number entes 2 7 Registering sender information 2 Personalizing your fax sss 2 8 Setting the date and time 2 8 Registering your fax telephone number and NAM Cree ee Late te hee tec 2 9 Setting the summer time 2 10 Registering one touch speed dialing numbers and names 2 12 Registering coded speed dialing numbers and names 2 14 Registering UCanTalk voice tags eese 2 15 Registering voice tags with one touch coded speed dialing numbers and names 2 15 Adding voice tags to the one touch coded speed dialing numbers Modifying voice tags Deleting voice tags sss 3 DOCUMENTS AND PAPER Preparing documents 3 1 Types of documents you can scan 3 1 Problem documents G Loading documents 3 2 Problems with multipage documents 3 2 Paper requirements 3 3 Printable area 3373 Loading paper 3 3 4 MAKING COPIES Copying documents 4 1 5 SENDING DOCUMENTS Preparing to send a document Adjusting the quality of your documents Sending methods Dialing methods sss Sending documents z Direct sending ias Memory sendin
27. the fax memory see p 7 7 If required try sending again Write the number down if you will need it later SINA Ta Oud NOMWMWOO OL SNOILn 1OS a 9 17 9 18 lin case of a power failure The user data settings and registered data for one touch speed dialing and coded speed dialing are saved during a power failure using a built in battery However documents stored in the fax memory will be deleted and redial data in the extension phone memory may be lost If a power failure occurs or the power is turned off the fax will automatically print a memory clear report as soon as the power is turned on or the power is restored This report includes a list of the documents that were stored in the memory at the time of power failure During a power failure The following restrictions apply to the function of the fax during a power failure or while the power is turned off You cannot use the fax to make telephone calls Also if your fax is connected to a telephone you may not be able to make telephone calls You cannot send receive or copy documents e You can receive voice calls only if a telephone or an extension phone is connected to your fax Memory clear report If you experience a power failure the documents in the fax memory will be lost As soon as power is restored to the fax it will automatically print out a list of documents that were stored in the memory at the time of the power failure 7 If the cartridge is
28. 9 15 See also individual message names Index playing telephone 7 8 recording the outgoing 7 1 setting the recording time for a 7 3 types that can be recorded 7 1 Microphone 2 2 MID PAUSE SET setting 8 3 Mistakes correcting 2 5 Modes switching number and letter 2 4 MSG DATA LOST message 9 16 Multi purpose tray 2 1 capacity S 1 jamsin 9 1 loading paper in 1 7 MULTI TX RX Transaction REPORT 8 8 Network switch system operation Telecom FaxAblitity 6 9 Telstra Fax Stream Duet 6 8 NO DATA message 9 17 NO OGM message 9 17 Nozzle check pattern printing 9 4 Number mode 2 4 Numbers entering 2 4 NUMBER TO REJECT setting 6 7 8 6 Numeric buttons 2 2 2 4 o OFFHOOK ALARM setting 5 4 8 2 One touch speed dialing buttons 2 2 description 2 12 list See One touch speed dialing list registering numbers and names for 2 12 sending a document using 5 5 One touch speed dialing list description 8 8 printing 7 7 Operation panel 2 1 2 2 2 3 OUTGOING MESSAGE description 7 1 recording 7 1 OUT OF AREA setting 6 7 8 6 Outside line access number registering 2 7 P Paper guide 1 7 guidelines 1 6 limit mark See Paper limit mark loading 1 6 loading in multi purpose tray 1 7 quantity S 1 requirements 3 3 size 3 3 weight S 1 Paper feeding problems 9 7 Paper limit mark 1 6 PAPER SIZE setting 8 4 PASSWORD setting in TAM SETTINGS menu 8 6 Pause entering 5 8 PBX ACCESS NUMBER setting 8 2 ACCESS TYPE
29. BOO E DORSET BH25 8ER TELEPHONE BOOLE us 13 51617 FAX 123456 ED ae Md The name of the party who is receiving the document Your name or company name Your fax telephone number TELEPHONE MARK You can select TEL or FAX see p 8 2 The date and time you sent the document The top line includes the name of the receiving party if you send the document using one touch speed dialing or coded speed dialing and you registered the party s name Setting the date and time The date and time appear on the LCD as well as on the documents you send Press Function Press Start Copy three times 20 12 2003 13 30 Use the numeric buttons to enter the date and time using the day month year format DD MM 20YY Set the time using the 24 hour clock system Precede single digits with a zero Example 3 00 p m 15 00 To change the date format see SYSTEM SETTINGS p 8 5 Press Start Copy Press Stop Registration ends and the fax returns to standby mode Registering your fax telephone number and name This information appears at the top of each document you send 1 Press Function Press Start Copy twice DATE amp TIME 2 Use lt or gt to select UNIT TELEPHONE bd Press Start Copy 3 Enter your fax number up to 20 digits using the numeric buttons You can enter a plus sign or space to make your number easier to read To enter a plus
30. Canon FAX B840 B820 B822 USER S GUIDE Read this guide before operating this equipment After you finish reading this guide store it in a safe place for future reference Table of Contents INTRODUCTION Using this guide Important safety instructions i For your safety Australia only viii Caution New Zealand only viii 1 SETTING UP Unpacking 1 1 Removing the shipping materials 1 2 Assembling the fax 1 3 Attaching components sess 1 3 Making connections 1 4 Connecting the telephone line handset and external devices sss 1 4 Connecting the AC power cord 1 5 Setting the language x Loading paper Paper guidelines 2 22 Loading paper in the multi purpose tray a Installing the BJ cartridge Guidelines m cet Installing the BJ cartridge in your fax amp Testing the fax 2 PREPARING TO USE YOUR FAX Main components of your fax 2 1 Fax controls the operation panel 2 2 Guidelines for entering numbers letters and symbols 2 4 Correcting mistakes sssssssss 2 5 Setting the TEL LINE TYPE 2 6 Dialing through a switchboard PBX 5 eere dais 2 6 Registering
31. Canon Inc All rights reserved No part of this publication may be reproduced transmitted transcribed stored in a retrieval system or translated into any language or computer language in any form or by any means electronic mechanical magnetic optical chemical manual or otherwise without the prior written permission of Canon Inc Trademarks Canon UCanTalk and BJ are registered trademarks UHQ is a trademark of Canon Inc All other product and brand names are registered trademarks trademarks or service marks of their respective owners rrr As an ENERGY STAR Partner Canon Inc has determined that these products meet the ENERGY STAR guidelines for energy efficiency H Using this guide This guide provides detailed information on how to set up operate maintain and troubleshoot your fax Please read the list below to become familiar with the symbols terms and abbreviations used in this guide Cautions tell you how to avoid actions that could injure you or damage your fax In order to use your fax safely always observe these cautions CAUTION Notes provide advice on using your fax more effectively describe operating restrictions and tell you Note how to avoid minor difficulties Reading these is recommended to make the most of your fax and its functions see p xx Indicates a page number that you can refer to for more information on the topic of the previous sentence or paragraph default A setting that rem
32. LLAS EU 8 3 Name Description Settings ECM RX Enable disable error correction during reception ON OFF FAX TEL AUTO SW This feature is used to answer calls and if no fax tone is detected the fax rings to alert you of an incoming call RING START TIME Set the duration that the fax listens for a fax tone before 0 to 30 seconds starting to ring F T RING TIME Set the length of time the fax will ring to alert you of an 10 to 60 seconds incoming call DEFAULT ACTION Select the action taken after the F T RING TIME expires DISCONNECT RECEIVE INCOMING RING Set the fax to ring when it receives a call ON OFF RING COUNT Set the number of incoming rings before the fax answers 1 to 99 times MAN AUTO SWITCH Determine if the fax switches to document receive mode after ON OFF the fax rings for a specified time when the fax is in the manual receive mode RING TIME Set the amount of time the fax will ring before switching to 1 to 99 seconds document receive mode REMOTE RX Enable disable remote receiving ON OFF REMOTE RX ID If you set REMOTE RX to ON you can select the remote 00 to 99 receiving ID MEMORY RX Turn on off memory receiving of a document ON OFF PRINTER SETTINGS Name Description Settings RX REDUCTION Enable disable reduction for received documents ON OFF FIXED REDUCTION Select the reduction rate STANDARD A4 LTR LGL LTR REDUCE DIMENSION Select reduction in height only or both wid
33. NT message 9 15 CHECK PAPER SIZE message 9 15 CHECK PRINTER message 9 15 Cleaning BJ cartridge print head 9 5 button 2 2 9 5 9 6 exterior of fax 9 2 interior of fax 9 2 9 3 periodic 9 2 printhead 9 4 scanner components 9 3 Clear button 2 2 2 5 CLEAR PAPER JAM message 9 16 Coded dial Directory button 2 3 5 5 5 6 Coded speed dialing description 2 14 list See Coded speed dialing list registering numbers and names for 2 14 sending a document using 5 5 Coded speed dialing list description 8 8 printing 8 7 Components attaching 1 3 main 2 1 Connecting AC power cord 1 5 answering machine 1 4 extension phone 1 4 external devices 1 4 handset 1 4 telephone 1 5 telephoneline 1 4 Connector power cord 1 5 Contrast setting scanning 5 1 Copying documents 4 1 problems 9 12 setting scanning contrast 5 1 Cord power 1 5 Correcting mistakes 2 5 Cursor buttons 2 3 2 5 Customer support v DATE amp TIME setting 2 8 8 2 Date setting 2 8 DATE SETUP setting 8 5 Delayed Sending 5 11 canceling 5 12 sending other documents while faxissetfor 5 12 Delete button 2 3 7 7 Deleting document from memory 5 15 message 7 7 Dialing automatic 5 5 directory 5 6 long distance 5 8 methods 5 2 regular 5 2 special 5 8 l 1 1 2 through a swichboard 2 6 using caller history 5 8 Directory dialing sending a document using 5 6 DOC MEMORY LIST description 8 8 printing 8 7 DOC TOO LONG message 9 16 Document
34. PINENTRY 7 14 Setting TAM MODE 7 2 Shipping materials removing 1 2 SHOW IN HISTORY setting 6 7 8 6 Special dialing 5 8 function buttons 2 2 See also individual button names Speed dialing coded 2 14 lists 8 8 one touch 2 12 printing lists 8 7 Start Copy button 2 3 Stop button 2 3 Switchboard dialing through 2 6 Symbols entering 2 4 SYSTEM SETTINGS menu 8 5 T TAM Mode button 2 3 7 2 TAM MEMORY FULL message 9 17 TAM MODE description 7 2 setting 7 2to 7 5 TAM MONITOR setting 7 4 8 6 TAM SETTINGS menu 8 6 TEL LINE TYPE setting 2 6 8 2 Telecom FaxAblitity 6 9 Telephone connecting 1 4 problems 9 13 TELEPHONE MARK setting 7 2 Telephone line 1 1 connecting 1 4 setting type 2 6 Telephone message deleting 7 7 forwarding 7 12 playing 7 8 setting recording time for 7 3 Index Telephone problems 9 12 Telstra Fax Stream Duet 6 8 Testing BJ cartridge print head 9 4 fax 1 10 Time setting 2 8 TOLL SAVER setting 7 5 8 6 Tray document 1 1 2 1 multi purpose 1 1 2 1 TTI Transmit Terminal Identification 2 8 TTI position setting 8 2 TX Transmission REPORT description 8 8 setting 8 3 TX SETTINGS menu list 8 3 TX START SPEED setting 8 5 TX TERMINAL D setting 8 2 TX RX CANCELLED message 9 17 TX RX NO nnnn message 9 17 U UNIT NAME setting 8 2 ppercase letter mode 2 4 NIT TELEPHONE setting 8 2 npacking 1 1 ppercase letter mode 2 4 SER SETTINGS menu list 8 2 USER DATA LIST des
35. Press Start Copy SET TIME 15 00 Enter the desired sending time 24 hour clock using the numeric buttons Set the time using the 24 hour clock system Precede single digits with a zero Example 3 00 p m 15 00 Press Clear if you need to re enter the time e You can also use 4 amp or gt to move the cursor Press Start Copy Enter the receiving party s fax number Youcan enter the receiving party s fax number using the numeric buttons one touch speed dialing coded speed dialing or directory dialing see pp 5 5 5 6 If you use the numeric buttons press Start Copy after entering the number to register it Press Start Copy Press Start Copy twice when using directory dialing The fax scans the document into memory 8 The fax will automatically dial at the programmed time SLNANNIDOd ONIGNAS ES 5 11 Sending other documents while the fax is set for delayed sending You can send receive and copy other documents even when the fax is set for sending at a preset time To send or copy other documents after setting the fax for delayed sending simply send or copy using any other sending procedure in this guide 7 Delayed sequential broadcasting is applicable for sending one document to more than one location at Note a later time when multiple fax numbers are dialed see p 5 13 Canceling delayed sending 1 Press Function 2 Use lt or gt to select MEMORY
36. REFERENCE Press Start Copy 3 Use lt or gt to select DELETE DOCUMENT Press Start Copy TX RX NO 0001 4 Use lt or to select the transaction number TX RX NO of the document you want to delete If the LCD does not change after you press or gt this means only one transaction is stored in memory If you are unsure of the transaction number TX RX NO print the DOC MEMORY LIST see p 5 14 Press Start Copy YES gt NO Press X to delete the document If you change your mind and want to continue sending press Press Stop The fax returns to standby mode 5 12 H Sequential broadcasting Sending a document to more than one location Sequential broadcasting sends one document to more than one location You can send to a total of 80 locations as follows One touch speed dialing 9 locations Coded speed dialing 70 locations Regular dialing Numeric buttons dialing 1 location You can enter the one touch speed dialing and coded speed dialing locations in any order You simply press the one touch speed dialing button or press Coded Dial Directory followed by the two digit code You can also include one location using regular dialing Remember that when using regular dialing you must press Start Copy after entering the number 7 You must press each button within 10 seconds of the preceding one The fax begins the operatio
37. SW Fax Tel mode or ANS MACHINE MODE see Chapter 6 or TAM MODE must be set see Chapter 7 If you have set ANS MACHINE MODE check that an answering machine is connected to the fax and that it is turned on with an outgoing message properly recorded see p 6 4 The fax may have a document stored in memory Print out any documents stored in memory see p 5 14 An error may have occurred during reception Check the LCD for an error message see p 9 14 Print an activity report and check for an error see p 8 7 The multi purpose tray may be empty Make sure paper is loaded in the multi purpose tray see p 1 7 The sending fax machine may not send the CNG signal that tells the fax that the incoming signal is a fax Some fax machines cannot send the CNG signal that tells your fax the incoming call is from a fax machine In such cases you will have to receive the document manually see p 6 4 FAX B820 B822 only FAX B840 only a Cannot receive a document manually You may have disconnected the call by pressing Start Copy or dialing the remote receiving ID after hanging up Always press Start Copy or dial the remote receiving ID before hanging up the handset otherwise you will disconnect the call see p 6 4 The remote receiving ID may be incorrect Make sure you dialed the correct remote receiving ID see p 6 4 Print quality is poor You may not be using the correct type of paper
38. TTINGS RX SETTINGS PRINTER SETTINGS SYSTEM SETTINGS TAM SETTINGS and CALLER ID menus allow you to customize the way your fax works Each menu contains settings that control different functions of your fax 1 Press Function Press Start Copyl USER SETTINGS 2 Use and to scroll through the menus and select the menu you want You can select the USER SETTINGS REPORT SETTINGS TX SETTINGS RX SETTINGS PRINTER SETTINGS SYSTEM SETTINGS TAM SETTINGS or CALLER ID menu see pp 8 2 to 8 6 Press Start Copy to access the settings under the menu you selected See the tables on the following pages see pp 8 2 to 8 6 for guidelines on selecting and registering settings e Use 4 and gt to scroll through the settings To register a setting or access a sub setting press Start Copy To return to a previous level press Function DATE amp TIME 5 Press Stop Setting ends and the fax returns to standby mode Za If at any stage you want to return to standby mode press Stop If you pause for more than 60 seconds while accessing a menu the fax will automatically return to standby mode Note FAX B840 only S LHOd3H ALIAILIV ANV SONILLAS UE Name Description Settings DATE amp TIME Set the date and time 24 hour clock using the numeric buttons UNIT TELEPHONE Enter yo
39. When you answer the phone you will hear your forwarding message Press while the forwarding message is playing If you have not set a forwarding message press when you hear the tone Enter your password when you hear the beeps When PIN ENTRY is set to OFF see p 7 14 step 4 is not required If you enter an invalid password you will hear an error tone If you enter two invalid passwords consecutively the call will be disconnected Any new telephone messages will be played When playback ends it will be possible to use the remote control features For the remote control features see pp 7 10 to 7 11 Hang up the handset when you have finished Ai When forwarding is not possible Note You can set the fax to redial the forwarding number a certain number of times at specified intervals when forwarding is not possible such as at times when the forwarding number is busy or the phone is unattended If forwarding is still not possible after the fax redials the forwarding number the specified number of times the forwarding setting will be temporarily canceled However the fax will dial the forwarding number again when any new telephone messages are received After any recorded messages have finished playing if you do not enter a remote command the call will be disconnected Aijuo orSg Xv4 330W WYL 9NISN d 7 15 8 SETTINGS AND ACTIVITY REPORTS Selecting a menu The USER SETTINGS REPORT SETTINGS TX SE
40. a time If you make copies of multiple documents at a time the number of pages the fax can scan into memory varies depending on the scanning resolutions see p 5 1 as follows STANDARD FINE 15 pages PHOTO 3 pages Note STANDARD and FINE result in the same resolution when making copies I MEMORY FULL appears on the LCD when making multiple copies see Copying problems p 9 16 Load the document face up into the document tray See Loading documents p 3 2 Press Resolution You can select STANDARD FINE or PHOTO Press Start Copy S3idOO2 9NINVIM ps COPY PAGE 01 Enter the number of copies up to 99 using the numeric buttons To make a correction to the number of copies press Clear and re enter the number ww Press Start Copy To stop copying anytime press Stop If the document does not eject press Start Copy for a few seconds then the fax will feed out the document See Jams in the document tray p 9 1 5 SENDING DOCUMENTS Preparing to send a document Before you send a document see Chapter 3 DOCUMENTS AND PAPER Adjusting the quality of your documents E Setting the scanning resolution Resolution is a measure of the fineness or clarity of a printout Low resolutions may cause text and graphics to have a jagged appearance while higher resolutions provide smoother curves and lines crisp text and graphics and a better match to traditional typeface designs 7 Usi
41. ack is loaded properly in the multi purpose tray and that the paper guide is adjusted correctly see p 1 7 Make sure the right edge of the paper stack is aligned with the right side of the multi purpose tray and the paper guide is aligned with the left edge of the stack see p 1 7 Make sure the paper exit path is clear 2 Multiple sheets load into the fax at the same time Paper may not be loaded correctly Make sure the paper stack is loaded properly in the multi purpose tray and that the paper guide is adjusted correctly see p 1 7 Sheets of paper may be sticking together Be sure to fan the paper stack before loading it in the multi purpose tray This keeps the sheets of paper from sticking together see p 1 7 The multi purpose tray may contain too many sheets Make sure the paper stack in the multi purpose tray does not exceed the paper limit mark M see p 1 6 Do not exceed the maximum loading capacity of the multi purpose tray see p S 1 Do not force the paper stack into the multi purpose tray Different types of paper may be loaded in the multi purpose tray Load only one type of paper Make sure you load paper that meets the paper requirements for the fax see p 3 3 1 Repeated paper jams occur The paper you are using may be causing the jams Be sure to fan the paper stack before loading it in the multi purpose tray This keeps the sheets of paper from sticking together see p 1 7 C
42. ains in effect unless you change it document The original sheet s of paper you send receive or copy with your fax menu A list of settings from which you select an item to set up or change A menu has a title which appears on the LCD and gt buttons Used to select an item in a menu Press to select the next item and press to select the previous item transaction number When you send or receive a document your fax automatically assigns the document a unique transaction number A transaction number is a four digit number that will help you keep track of documents you send and receive TX RX NO TX RX NO is the abbreviation used for transaction number TX Denotes Transmission RX Denotes Reception LCD display The contents of the LCD display may vary depending TRANSMITTING OK on the current settings In addition this guide uses brackets to identify the buttons you press when performing different functions Stop This guide contains information for three Canon models Please note that the illustrations of the fax in note this guide may differ from your model Instructions for specific models are labelled with the fax names H Important safety instructions Read these safety instructions thoroughly before using your fax Except as specifically described in this guide do not attempt to service the fax yourself Never attempt to disassemble the fax opening and removing its interior covers wil
43. andard 200 240 V AC power outlet To ensure reliable operation of the fax and to protect it from overheating do not block the exhaust vent and never block or cover any openings on the fax by placing it on a bed sofa rug or other similar surface Do not place the fax in a cupboard or built in installation or near a radiator or other heat source unless proper ventilation is provided Install the fax approximately 10 cm away from walls and other equipment For the dimensions of the fax see p S 1 Do not stack boxes or furniture around the power outlet Keep the area free so you can reach the outlet quickly If you notice anything unusual smoke strange odors noises around the fax unplug it immediately Contact your local authorized Canon dealer or the Canon help line Do not allow anything to rest on the power cord and do not place the fax where the cord will be walked on Make sure the cord is not knotted or kinked E Power supply During electrical storms disconnect the power cord from the power outlet Please note that any documents stored in the fax s memory will be deleted when you unplug the fax Whenever you unplug the fax wait at least five seconds before you plug it in again f dust accumulates around the plug of the power cord when it is connected to a power outlet unplug the fax and wipe the plug with a clean dry cloth This product emits low level magnetic flux If you use a cardiac pacemaker and feel abno
44. at there is no switching delay at the other party s end Contact Telecom for connection information Setting the fax for network switch Press Receive Mode to select NET SWITCH See Setting the receive mode p 6 2 Press Start Copy The fax returns to standby mode Operation for network switch system The procedures for using the network switch system are almost the same as when using the fax over a normal telephone line When you receive calls however the fax will respond slightly differently as described below When you hear the telephone call ring pattern Pick up the handset and talk normally If you hear a slow beep it means the call is from a fax machine trying to send a document Press Start Copy to receive the document If you do not pick up the handset the fax continues to ring until the other party hangs up If an answering machine is connected it takes over the call FAX B820 B822 only When you hear the fax call ring pattern double ring After the fax rings it receives the document automatically SLNANNIOd 9NIAI3O3H E 7 USING TAM MODE FAX B840 only Recording the outgoing message Before you use the built in answering machine TAM you must record an outgoing message Use the microphone on the operation panel to record your outgoing message Only one outgoing message no longer than 20 seconds can be recorded You cannot receive documents while you are recording a message or voi
45. ation 1 1 Documents Copying 4 1 deleting from memory 5 15 different ways to receive 6 1 guides 2 1 loading 3 2 polling to receive 6 6 printing document in memory 5 14 printing list of documents in memory 5 14 problem 3 1 problems with multipage 3 2 receiving in memory when a problem occurs 6 6 receiving manually 6 4 receiving while performing other tasks 6 6 receiving with an answering machine 6 4 requirements for scanning 3 1 scanned area 3 1 sending 5 2 sending to more than one location 5 13 size 3 1 tray 1 1 2 1 type 3 1 ECM RX message 9 16 setting 8 4 ECM TX message 9 16 setting 8 3 Extension phone 1 4 connecting 1 5 Index External devices connecting 1 4 F Fax assembling 1 3 cleaning 9 2 main components 2 1 main unit 1 1 making connections 1 4 name registering 2 9 number registering 2 9 operation panel 2 2 testing 1 10 unpacking 1 1 weight S 1 Fax network setting 6 8 6 9 FAX ONLY MODE description 6 1 FAX TEL AUTO SW Fax Tel mode description 6 1 setting 6 2 Fax Tel mode description 6 1 setting 6 2 Fax Telephone number registering 2 9 Faxing problems 9 8 FAXTEL MESSAGE deleting 7 7 description 7 1 Forwarded call when a call is received 7 15 FORWARDING MSG deleting 7 7 description 7 1 Forwarding number setting 7 12 Forwardingtelephonemessages 7 12 Function button 2 2 FWD SETTINGS 8 6 FWD TEL NUMBER setting 8 6 G General problems 9 13 Guide document 2 1 Hand
46. ause to dial the last number you dialed with the numeric buttons This starts redialing regardless of whether automatic redialing is enabled E Canceling manual redialing To cancel manual redialing press Stop You may then need to press Start Copy for a few seconds then the fax will feed out the document See Jams in the document tray p 9 1 Automatic redialing E What is automatic redialing When you are sending a document and the receiving party s line is busy the fax waits the specified time and then dials the same number again You can set the fax to redial several times if previous attempts fail because of a busy signal Automatic redialing can be turned off and on The number of redialing attempts and the time interval between attempts can also be adjusted see AUTO REDIAL p 8 3 If all redialing attempts are unsuccessful the fax will cancel the transmission You can set the fax to print an ERROR TX REPORT to remind you that the transmission was not completed see p 8 3 When automatic redialing is in use the LCD displays AUTO REDIAL while it is waiting to redial E Canceling automatic redialing Press Stop Ai If you want to cancel a memory sending transmission while the fax is waiting to redial you will noe have to delete the document from memory see p 5 15 SLNANNIOd ONIGNAS ca E Setting the options for automatic redialing You can set the following options for automatic redialing Whether or n
47. ber TX RX NO print a list of documents in memory see above 5 Press Start Copy 1ST PAGE ONLY Tsec YES k NO 5 14 The fax prints the document B Press X to print the first page only or press to print all pages of the document Deleting a document from memory 1 Press Function 2 Use lt or gt to select MEMORY REFERENCE Press Start Copy DOC MEMORY LIST 3 Use or to select DELETE DOCUMENT Press Start Copy TX RX NO 0001 4 Use or to select the transaction number TX RX NO of the document you want to delete If the LCD does not change after you press or gt this means only one transaction is stored in memory If you are unsure of the transaction number TX RX NO print a list of documents in memory see p 5 14 5 Press Start Copy The fax asks you to confirm that you want to delete the document YES gt NO 6 Press X to delete the document If you change your mind and want to keep the document in memory press To continue deleting other documents in memory repeat the procedure from step 4 To finish press Stop SLNANNIOd ONIGNAS ES 5 15 G RECEIVING DOCUMENTS Different ways to receive a document Your fax provides you with several modes for receiving documents To determine which mode best suits your requirements see the table b
48. can poll any fax machine that supports polling 7 Before attempting to poll a fax machine make sure that the other fax machine supports polling note If the other party is using a Canon fax machine which has the Polling ID function ask them to set the Polling ID of their fax machine to 255 11111111 binary number For details on the Polling ID see the other party s fax machine manual In all other cases the Polling ID is not a concern Your fax cannot do polling transmissions Press Function Press Polling Press Start Copy Dial the fax number of the fax machine you wish to poll Use one of the dialing methods described on page 5 2 TEL 3456xxxx Press Start Copy Your fax begins receiving the document Exclude UCanTalk B Setting CALLER ID If the CALLER ID setting is set to ON the caller s name and phone fax number appear on the LCD when you receive a call You can also set the fax to reject unwanted calls FAX B840 only CALLER ID is only available in some countries Note To use this feature you will need to subscribe for a Caller ID service only available in some countries The Caller ID feature uses the ETSI EN 300 778 1 protocol Contact your local telephone company for detailed information on this service Press Function Press Start Copy Use 4 or gt to select CALLER ID Press Start Copy OFF To disable Caller ID feature use
49. ce memo Also the Caller ID note function see p 6 6 may not work properly Types of messages that can be recorded OUTGOING MESSAGE Answering machine message ALT OUTGOING MSG Answering message only used when the recording time is set to 0 the memory is full or PLAY MESSAGE is selected when the call is disconnected see pp 6 6 6 7 Caller cannot leave a message VOICE MEMO See p 7 6 FAXTEL MESSAGE Message played when the Fax Tel mode is set The fax receives documents automatically and only rings for voice calls FORWARDING MSG Message played when any new telephone messages are forwarded to a forwarding number Recording the outgoing message To record another type of message select the type of message you want to record in step 3 and then follow the procedure below to record it 1 Press Function 2 Use or gt to select MSG REGISTRATION Press Start Copy 3 Use lt or gt to select OUTGOING MESSAGE You can record an alternative outgoing message fax telephone switching message or forwarding message by selecting the appropriate message above and then continuing on to steps 4 and 5 Ajuo orsa Xv4 IAOW WYL DNISN nt 4 Press Record and speak into the microphone to record your outgoing message The remaining recording time is displayed on the LCD Or Press Start Copy use lt or gt to select RECORD and press Start Copy again Then speak into the microphone to record yo
50. contact your local authorized Canon dealer or the Canon help line immediately This item is only included in some countries Removing the shipping materials Note Remove the protective piece 1 Open the printer cover by gently pulling it towards you Open the document tray Remove the shipping tapes 2 and the protective pieces 3 Close the printer cover until it locks into place Close the document tray The actual shipping materials may differ in shape quantity and position from the ones shown above I Assembling the fax Attaching components 7 For user convenience the destination labels provided with your fax should be fitted over the one Note touch speed dialing buttons on the left of the operation panel Insert the tabs on the multi purpose tray into the slots on the fax dn 9NI LLL3S E 1 4 E Making connections Connecting the telephone line handset and external devices There are three jacks on the back of the fax for connection of the following Qt 0 RU Handset Telephone line Extension phone a telephone that you may wish to have placed away from the fax to use at a different location or answering machine Be sure to connect any external devices before using the fax FAX B820 B822 only Connect the supplied telephone line cord to the L jack then the other end to the telephone line jack on your wall
51. cription 8 8 printing 8 7 USER S GUIDE using this guide v V VOICE MEMO description 7 6 recording 7 6 Volume ALARM VOLUME setting 8 2 cec enam A aes CALLING VOLUME setting 6 5 KEYPAD VOLUME setting 8 2 LINEMONITOR VOL setting 8 2 VOLUME CONTROL setting 8 2 VOLUME CONTROL setting 8 2 Ww Warranty 1 1 Weight document S 1 paper S 1 CANON INC 30 2 Shimomaruko 3 chome Ohta ku Tokyo 146 8501 Japan CANON U S A INC One Canon Plaza Lake Success NY 11042 U S A CANON CANADA INC 6390 Dixie Road Mississauga Ontario L5T 1P7 Canada CANON EUROPA N V Bovenkerkerweg 59 61 P O Box 2262 1180 EG Amstelveen The Netherlands CANON FRANCE S A 17 quai du President Paul Doumer 92414 Courbevoie Cedex France CANON U K LTD Woodhatch Reigate Surrey RH2 8BF United Kingdom CANON DEUTSCHLAND GmbH Europark Fichtenhain A10 47807 Krefeld Germany CANON ITALIA S p A Via Milano 8 20097 San Donato Milanese MI Italy CANON LATIN AMERICA INC 703 Waterford Way Suite 400 Miami Florida 33126 U S A CANON AUSTRALIA PTY LTD 1 Thomas Holt Drive North Ryde Sydney N S W 2113 Australia CANON SINGAPORE PTE LTD 1 Harbour Front Avenue 04 00 Keppel Bay Tower Singapore 098632 CANON HONGKONG CO LTD 9 F The Hong Kong Club Building 3A Chater Road Central Hong Kong HT7 0005 000 V 1 0 XXXXXXXXXX CANON INC 2004 PRINTED IN CHINA
52. ded speed dialing see p 5 5 E Directory dialing see p 5 6 B UCanTalk see p 5 7 E Sending documents Direct sending Load the document face up into the document tray See Loading documents p 3 2 You can set the scanning resolution and contrast see p 5 1 Dial the receiving party s fax number Use one of the dialing methods described in this chapter TEL 3456xxxx Press Start Copy twice The fax begins sending If an error occurs during sending the fax beeps intermittently for a few seconds and an error Note message appears on the LCD If this happens correct the error and then press Stop then try sending the document again See LCD messages p 9 14 The fax automatically redials if the receiving party does not answer or if the line is busy You can specify the number of times it redials see AUTO REDIAL p 8 3 Memory sending The fax normally uses direct sending to send your document However you can send it with memory sending see below In this case the fax quickly scans the document into memory Then it sends the document from memory This means you do not have to wait for the fax to finish sending before you can retrieve your original document You can send up to 15 A4 size 5 legal size pages at a time with memory sending based on the Canon FAX Standard Chart No 1 standard resolution Wi If MEMORY FULL appears on the LCD during the scanning process re start sending the w
53. ding slots 6 Press Stop The fax returns to standby mode SHmW3I 1S8OHd NOMWMWOO OL SNOILn 1OS per B Periodic cleaning Your fax requires little periodic maintenance This section describes the necessary cleaning procedures for the fax Please note the following before cleaning Be sure to disconnect the power cord before cleaning the fax Since documents in memory are erased when the power is disconnected print any documents stored in memory before disconnecting the power cord see p 5 14 Do not use tissue paper paper towels or similar materials for cleaning they can stick to the components or generate static charges 1 Never use volatile liquids such as thinners benzene acetone or any other chemical cleaner to clean the interior of the fax CAUTION Cleaning the exterior of the fax Disconnect the power cord from the fax Wipe the exterior of the fax with a clean soft lint free cloth moistened with water or diluted dishwashing detergent solution When you are finished reconnect the power cord Cleaning the interior of the fax E Cleaning inside the printer cover To prevent ink spots and paper dust from accumulating inside the fax and affecting print quality clean the print area of the fax periodically Disconnect the power cord from the fax Open the printer cover Do not touch the components or any metal parts CAUTION Use a clean soft dry lint free cloth to remove any ink
54. e Receiving both documents and telephone calls automatically Fax Tel mode If you set Fax Tel mode you can control precisely how the fax handles incoming calls by adjusting the following settings Adjust the time the fax takes to check whether a call is from a fax machine or a telephone RING START TIME setting Adjust the length of time the fax rings when the call is a voice call F T RING TIME setting Set whether the fax switches to receive mode after the ring time set in F T RING TIME has elapsed DEFAULT ACTION setting 1 Press Function Press Start Copy USER SETTINGS Use or to select RX SETTINGS Press Start Copy ECM RX Use or to select FAX TEL AUTO SW Press Start Copy RING START TIME 4 Press Start Copy 8SEC 5 Use the numeric buttons to enter the time the fax waits before ringing when it receives a call Press Start Copy twice 22SEC Use the numeric buttons to enter the time the fax rings while waiting for someone to pick up the handset Press Start Copy twice DISCONNECT Use lt or gt to select RECEIVE or DISCONNECT This setting tells the fax what to do if the handset is not picked up within the specified ring time set in step 6 Press Start Copy Press Stop Setting ends and the fax returns to standby mode SLNANNIOd 9NIAI3O3H j Receiving docume
55. e number can be registered under each two digit speed dialing code and you can register up to 70 locations You can also register the name of the party and a voice tag the name appears on the printout of the coded speed dialing list Note 2 14 Press Function Use or 9 to select TEL REGISTRATION Press Start Copy 1 TOUCH SPD DIAL Use or gt to select CODED SPEED DIAL Press Start Copy 01 Use or gt to select the two digit code 01 70 under which you want to register the number If a number is already registered under this coded speed dialing code the number is displayed on the LCD Enter the party s number and name the same way you registered them for one touch speed dialing See steps 5 to 6 Registering one touch speed dialing numbers and names p 2 12 k03 81 773 xxxx_ Register the party s voice tag the same way you registered it for one touch speed dialing see p 2 13 To assign additional coded speed dialing numbers start from step 4 To finish press Stop To delete the name and number registered under the coded speed dialing code press Clear and Start Copy after you perform steps 1 to 4 above i Registering UCanTalk voice tags UCanTalk allows you to dial a number by speaking the receiving party s name to the fax Before you can use the UCanTalk feature you must register voice tags You can register a name or phrase
56. e are no telephone messages the fax will ring five times before answering the call Press Start Copy 5 Press Stop Setting ends and the fax returns to standby mode Ajuo orsa Xv4 IAOW WYL DNISN el H Recording voice memos Use this feature when you are going out and want to leave a message for another member of the family Use the microphone on the operation panel to record your voice memo Only one voice memo 30 60 or 120 seconds can be recorded If you record a new voice memo when there is already a voice memo recorded the old voice memo will be deleted 1 Press Function 2 Use lt or gt to select MSG REGISTRATION Press Start Copy 3 Use or gt to select VOICE MEMO 4 Press Record and speak into the microphone to record your voice memo The remaining recording time is displayed on the LCD Or Press Start Copy use lt or gt to select RECORD and press Start Copy again Then speak into the microphone to record your voice memo TIME LEFT 29 5 Press Stop twice when recording is finished The fax returns to standby mode 15 001 9 5 00 7 To play a voice memo repeat step 1 to 3 above and then press Play Alternatively carry out Note Step 1 to 3 above press Start Copy select PLAY and then press Start Copy Or Press Record RECORD A MESSAGE Press Record or Start Copy Then speak into the microphone to rec
57. e document using direct sending see p 5 2 or divide the document into sections 1 Load the document face up into the document tray See Loading documents p 3 2 You can set the scanning resolution and contrast see p 5 1 2 Press Function Press Send Options 3 Use or gt to select MEMORY TX Press Start Copy 4 Dial the receiving party s fax number Use one of the dialing methods described in this chapter see p 5 2 TELS 3456xxxx 5 Press Start Copy twice The fax scans the document into memory and begins sending Exclude UCanTalk SLNANNIDOd ONIGNAS ES 5 4 Manual sending _ If you would like to first speak with the person you are sending the document to use manual sending Load the document face up into the document tray See Loading documents p 3 2 You can set the scanning resolution and contrast see p 5 1 Pick up the handset or press Hook and dial the receiving party s fax number Use one of the dialing methods described in this chapter see p 5 2 TEL 3456xxxx If a person answers converse normally then ask them to press the start button on their fax Press Start Copy and hang up If you hear a high pitch tone press Start Copy and hang up 7j If you pressed Hook in step 2 you need to pick up the handset when a person answers the Note phone The fax will beep if the handset is not hung up properly Make sure the hands
58. e numeric buttons Press Start Copy 10 To assign additional numbers repeat the procedure from step 8 To finish press Function SLNANNIOd 9NIAI3O3H e Press Start Copy 11 Use lt or gt to select PLAY MESSAGE or DISCONNECT bd Press Start Copy PLAY MESSAGE The call will be disconnected after the ALT OUTGOING MSG see p 7 1 is played If you set SELECTIVE to ON in step 5 and want to select this setting OUTGOING MESSAGE must have been recorded DISCONNECT The call will be disconnected without notice 12 Press Stop to return to standby mode H Canceling receiving u Press Stop B Telstra FaxStream Duet Australia only Telstra offers the FaxStream Duet capability If you subscribe to this service your line is assigned two numbers one for fax and one for phone When the fax number is called the network sends a specific ringing tone which your fax recognizes and automatically handles as a fax call If the phone number is called a different ringing tone is sent out from the network so that the call is handled as a voice call This means that there is no switching delay at the other party s end Contact Telstra for connection information Setting the fax for network switch When the fax number is called you will hear a triple ring ringing tone When the telephone number is called you will hear a ringing tone other than the triple ring ringing tone The ringing tone depends on your
59. e receiving fax machine did not answer within 55 seconds after all automatic redialing attempts The cartridge holder cannot move This is normally due to a paper jam Action Wait for the fax to automatically redial the number If you want to cancel automatic redialing press Stop see p 5 9 Try sending the document at a later time Check the fax number and dial again Contact the other party and have them check their fax machine Contact the other party and ask them to send or receive the document using a G3 machine Set your fax to the setting that matches your telephone line see p 2 6 Contact the receiving party and have them check their fax machine You can try to send the document using manual sending see p 5 4 For long distance call add pauses to the registered number see p 5 8 Clear the paper jam or whatever is obstructing the cartridge holder and then press Stop and start again Do not attempt to move the cartridge holder manually Message CHANGE CARTRIDGE CHECK DOCUMENT CHECK PAPER SIZE CHECK PRINTER Cause The BJ cartridge is empty The document is not set in the document tray or has jammed The size of the paper in the multi purpose tray and that specified in the PAPER SIZE setting are different There may be an obstruction that is not allowing the cartridge holder mechanism to move The BJ cartridge may be defective The waste ink tank whic
60. e sure to load paper of the correct size weight and quantity recommended for your fax see pp 3 3 S 1 Store all paper wrapped and on a flat surface until ready to use Keep opened packs in their original packaging in a cool dry location Store paper at 18 24 C 4096 6096 relative humidity To avoid paper jams and poor print quality do not print on damp curled wrinkled or torn paper Use cut sheet paper only not paper that comes on a roll Use only paper that has a thickness of between 0 09 and 0 13 mm Thick paper may damage the BJ cartridge print head e Do not load paper beyond the paper limit mark gt on the paper guide Doing so may cause problems Also make sure there are no gaps on either side of the paper stack Paper limit mark gt A NS x Sde a e Let the paper run out before refilling the multi purpose tray Avoid mixing new stock with paper already loaded e Do not leave paper stacked in the multi purpose tray for long periods of time since it may bend or curl and cause problems e Certain environmental conditions such as extreme temperatures or humidity can cause some paper to misfeed in the multi purpose tray If you have trouble feed one sheet at a time e Depending on the density of the printed pages the ink may need time to dry Within two or three seconds the ink becomes smudge resistant After drying for several minutes the ink becomes water resistant e If y
61. eatures can be used even when the fax is set to a mode other than TAM MODE In FAX ONLY MODE the outgoing message will not be played Press when the call is connected In Fax Tel mode FAX TEL AUTO SW press 4 while the Fax Tel message is playing If you have not recorded a Fax Tel message press 4 when the call is connected If MAN AUTO SWITCH is off the fax will ring 15 times Press 4 while the outgoing message is playing Then enter your password when you hear the beeps B List of remote control commands Command Sub command Description Play ICM Repeat Skip Stop playback Delete Delete all ICM Record voice memo End recording Play voice memo Repeat Stop playback Delete voice memo Record outgoing message End recording Record alternative outgoing message End recording Record forwarding message End recording Record FAX TEL switching message End recording Play outgoing message Repeat Stop playback Play alternative outgoing message Repeat Stop playback Play forwarding message Repeat Stop playback Play FAX TEL switching message Repeat Stop playback Cancel TAM MODE Set TAM MODE Cancel ICM forwarding mode Set ICM forwarding mode Delete voice memo all ICM messages End remote control Sub commands are only val
62. elow Receive Mode Main Use Operation Requirements Details FAX TEL AUTO Fax Tel Automatically switches pp 6 2 SW between fax and voice 6 3 Fax Tel mode calls Receives documents automatically and rings for voice calls MANUAL MODE Tel Rings for every call p 6 4 regardless of whether the call is a fax call or a voice call For a fax call you have to manually activate reception of the fax ANS MACHINE Fax Tel Receives documents Answering machine p 6 4 MODE automatically and routes connected to the fax FAX B820 B822 voice calls to the only answering machine FAX ONLY MODE Fax Answers all calls as fax Separate telephone p 8 4 calls Receives line for fax use only documents automatically If you want to be and disconnects voice alerted when a fax calls call is received enable the INCOMING RING setting NET SWITCH Fax Tel Allows you to have one Subscription to the pp 6 8 telephone line with two Telstra FaxStream 6 9 numbers one for fax and one for telephone Duet service Australia or the Telecom FaxAbility service New Zealand This setting is only available for some countries SLNANNIOd 9NIAI3O3H E H Setting the receive mode Once you have decided which mode is suitable for your needs set the mode by pressing Receive Mode 1 Press Receive Mode Every time you press Receive Mode the mode changes cyclically Press Start Copy The fax returns to standby mod
63. empty or there is no paper in the multi purpose tray when power is restored the Note memory clear report will not be printed even after the cartridge is replaced or paper is loaded TAM messages are also saved if the power fails Specifications Scanning sheet size Effective scanning size Effective printing size Transmission time Scanning line density Recording method Paper tray capacily Paper type Image memory Auto dial functions Ink cartridge Cartridge Power source Power consumption Operating environment Dimensions Weight Width Max 216 mm Min 148 mm Height Max 700 mm Min 105 mm Thickness Max 0 13 mm Min 0 06 mm Width A4 208 mm Width 203 mm G3 ECM MMR Approx 6 seconds Horizontal 8 00 dots mm Vertical Standard 3 85 lines mm Vertical Fine 7 70 lines mm Bubble Jet printing Maximum 50 sheets 75 g m Plain cut sheet paper A4 Letter Legal Paper weight 64 g m to 90 g m Paper thickness 0 09 mm to 0 13 mm Up to 120 A4 size pages standard resolution One touch speed dialing Registration for 9 numbers Coded speed dialing Registration for 70 numbers Canon BX 3 Black BJ cartridge Capacity 900 pages 200 240V 50 60Hz Standby Approx 3 2 W Operation Approx 8 7 W maximum 33 1 W Temperature 10 C to 32 5 C Humidity 20 to 85 RH 366 mm W x 381 mm D x 265 mm H including trays Approx 3 7 kg with handset Specificatio
64. ending fax machine usually determines the quality of the document Call the sender and have them make sure their fax machine is functioning properly Cannot receive using Error Correction Mode ECM The sending fax machine may not support ECM If the sending fax machine does not support ECM then the document is received in normal mode without error checking ECM may be disabled Make sure ECM is on see ECM RX p 8 4 Errors occur frequently while receiving The telephone lines may be in poor condition or you may have a bad connection Lower the reception speed see RX START SPEED p 8 5 The sending fax machine may not be functioning properly Call the sender and have them check that their fax machine is functioning properly SINA TH Oud NOMWMWOO OL SNOILn 1OS a 9 11 Copying problems 1 The fax does not make a copy The BJ cartridge may need to be replaced Determine if the problem is with the BJ cartridge and replace if necessary see p 9 5 The document may not have been loaded correctly into the document tray Remove the document stack it if necessary and load it face up into the document tray correctly see p 3 2 Make sure the printer cover is closed The BJ cartridge may not be installed properly Make sure the BJ cartridge is installed properly see p 1 9 The fax may not be operating properly Print the nozzle check pattern see p 9 4 1 MEMORY FULL appears on the LCD when mak
65. er of telephone messages and the number of the message being played ICM No are displayed whenever a message is played When TAM MODE is set and a call is received the fax will respond as described below The fax will ring 2 or 5 times when TOLL SAVER is set to ON depending on whether there are any telephone messages see p 7 5 When TOLL SAVER is set to OFF you can specify the number of times the fax will ring The outgoing message is played to the other party If the other party sends a fax after they leave a message or if the call is a fax call the fax is received automatically 7 When the fax is set to MANUAL MODE and MAN AUTO SWITCH has been set to OFF see note p 8 4 TAM MODE will be activated if the fax rings 15 times and the call is not answered only when an outgoing message has been recorded When the call is disconnected the fax returns to MANUAL MODE Setting the recording time for a telephone message 1 Press Function Press Start Copy USER SETTINGS 2 Use or gt to select TAM SETTINGS Press Start Copy twice 30 SECONDS 3 Use lt or gt to select the recording time The recording time can be set to 0 30 60 or 120 seconds Press Start Copy 4 Press Stop Setting ends and the fax returns to standby mode When the recording time is set to 0 the alternative outgoing message is played If an alternative Noe Outgoing message has not
66. ering machine the entire message must be no longer than 15 seconds E Other features Saving ink You can enable disable ink saving feature by pressing the Ink Saver button when the Function button is pressed 7 By enabling this feature print quality will be reduced For highest print quality disable this feature 1 Press Function Press Ink Saver Use or 9 to select ON or OFF Press Start Copyl The fax returns to standby mode Changing calling volume Use or gt to change the volume VOL 0 to 3 Receiving documents in memory while performing another task or when a problem occurs If your fax is performing another task or encounters a problem when receiving a document it automatically stores the unprinted pages in memory and the LCD displays REC D IN MEMORY as well as one or more messages For an explanation of the message s and details on the action to take see p 9 17 SLNANNIOd 9NIAI3O3H E Aj You can set the fax not to store documents in memory if a problem occurs during reception Note see MEMORY RX p 8 4 Once the pages are printed they are deleted from memory Polling to receive documents The polling feature allows you to request a document to be faxed to you from another fax machine The sending party only needs to make sure the document is on a fax machine and ready to be sent Thus when your fax polls the other fax machine the document is sent automatically The fax
67. et is seated properly in its cradle If you do not want the fax to beep disable the OFFHOOK ALARM setting see p 8 2 If an error occurs during sending the fax beeps intermittently for a few seconds and an error message appears on the LCD If this happens correct the error then try sending the document again See LCD messages p 9 14 Exclude UCanTalk H Canceling sending Press Stop When you cancel sending you may need to press and hold Start Copy for a few seconds Note then the fax will feed out the document You can set whether or not the fax prints an ERROR TX REPORT see p 8 3 Automatic dialing Sending a document using one touch speed dialing or coded speed dialing numbers To use this feature you must first register numbers for one touch speed dialing see pp 2 12 2 13 or coded speed dialing see p 2 14 Load the document face up into the document tray See Loading documents p 3 2 You can set the scanning resolution and the contrast see p 5 1 Press the one touch speed dialing button under which the number you wish to fax is registered 905 795 xxxx Or Press Coded Dial Directory and enter the appropriate two digit coded speed dialing code The registered name and number appear If you make a mistake press Stop Then press the correct one touch speed dialing button or press Coded Dial Directory and re enter the code 1 49 39 xx xx Press
68. event the fax from operating properly Unplug the fax from the wall outlet and refer service to qualified personnel under the following conditions When the power cord or plug is damaged or frayed If liquid has spilled into the fax If the fax has been exposed to rain or water If the fax does not operate normally when you have followed the instructions in this guide Adjust only those controls that are covered by the instructions in this guide Improper adjustment of other controls may result in damage and may require extensive work by a qualified technician to restore the product to normal operation If the fax has been dropped or the body has been damaged If the fax exhibits a distinct change in performance indicating a need for servicing B Location Place the fax on a flat stable vibration free surface Place the fax in a cool dry clean well ventilated place Make sure the area is free from dust Make sure the location is not affected by extreme temperature changes and always stays between 10 and 32 5 C Make sure the area s relative humidity is always between 20 and 85 Keep the fax away from direct sunlight Do not use the fax near water Make sure that no wet or humid objects come into contact with the fax Do not use or store the fax outdoors Do not install the fax near devices that contain magnets or generate magnetic fields such as speakers Place the fax near a st
69. g sse Manual sending di Canceling sending Automatic dialing Sending a document using one touch speed dialing or coded speed dialing numbers 5 5 Sending a document using directory dialing 5 6 Sending a document using UCanTalk Special dialing Sending a document using caller history Long distance dialing ss Redialing when the line is busy Manual redialing ssss Automatic redialing on Delayed sending Sending other documents while the fax is set for delayed sending sss 5 12 Canceling delayed sending 5 12 Sequential broadcasting 5 13 Sending a document to more than One location cedet 5 13 Documents stored in memory 5 14 Table of Contents Printing a list of documents in memory 5 14 Printing a document in memory Deleting a document from memory 6 RECEIVING DOCUMENTS Different ways to receive a document 6 1 Setting the receive mode 6 2 Receiving both documents and telephone calls automatically Fax Tel mode 6 2 Receiving documents manually MANUAL MODE ntt inte 6 4 Receiving documents with an answering machine ANS MACHINE MODE FAX B820 B822
70. g ends and the fax returns to standby mode 7 12 Setting the number of redial times Follow steps 1 to 3 on p 7 12 Use 4 or gt to select ON Press Start Copy FWD TEL NUMBER Use or gt to select AUTO REDIAL Press Start Copyl ON Use lt or gt to select ON Press Start Copy twice 2TIMES Use the numeric buttons to enter the number of redial times Press Start Copy twice 2MIN Use the numeric buttons to enter the redial interval Press Start Copy Press Stop Setting ends and the fax returns to standby mode Ajuo orsa Xv4 IAOW WYL DNISN el 7 13 Setting PIN ENTRY If you set PIN ENTRY setting to ON it becomes necessary to enter a password when you use forwarding feature see p 7 15 1 Follow steps 1 to 3 on p 7 12 2 Use lt or gt to select ON Press Start Copy FWD TEL NUMBER 3 Use lt or gt to select PIN ENTRY Press Start Copy ON 4 Use lt or gt to select ON Press Start Copy FWD TEL NUMBER 5 Press Stop Setting ends and the fax returns to standby mode 7 14 When a forwarded call is received When FWD SETTINGS is set to ON telephone messages recorded when the fax is set to TAM MODE will be automatically forwarded to a registered forwarding number E ENE A call is received at the forwarding number
71. g receiving See RX REPORT p 8 3 Multi TX RX Transaction report Lists the result of a sequential broadcasting If you set the fax to print a TX REPORT and then use sequential broadcasting a MULTI TX RX REPORT will be printed instead of a TX Transmission REPORT See TX REPORT p 8 3 YZ A memory clear report is printed automatically when power is restored after a power failure See note Memory clear report p 9 18 Le SOLUTIONS TO COMMON PROBLEMS Clearing jams Jams in the document tray When a document jams or misfeeds in the document tray OPEN COVER and SEE FIG 1 are displayed on the LCD 7 You do not need to unplug the fax when clearing document jams Note Hold down Start Copy for a few seconds The document will be fed out automatically If the document is not fed out gently pull the document out of the fax see below Jams in the multi purpose tray If paper jams in the multi purpose tray CLEAR PAPER JAM is displayed on the LCD 1 Gently pull any jammed paper out of the fax as shown then press Stop Pull it gently in either direction If you cannot pull the paper out continue with the steps below Open the document tray Gently pull the document guides to remove the gray cover under the document tray Gently remove the jammed paper inside the fax 5 Reattach the gray cover to the fax Insert the lower tabs D then the upper tabs into the correspon
72. h holds the ink used for print head cleaning may be full During printing the BJ cartridge print head may have become too hot Action Replace the BJ cartridge see p 9 5 The fax will then print automatically any documents received in memory Set the document you are trying to send or copy see p 3 2 or check for a document jam and clear the jam if necessary see p 9 1 and start again Load the correct paper size or change the PAPER SIZE setting see p 8 4 Check for any obstruction paper clip small object etc and also that the orange protective cap and tape are removed from the BJ cartridge Check also for a paper jam and clear the jam if necessary see p 9 1 Then press Stop and start again Press Stop Reinstall the BJ cartridge see p 1 9 and start again In either case if the error does not clear try unplugging the fax Wait several minutes then plug it back in Also try replacing the BJ cartridge with a new one see p 9 5 Contact your local authorized Canon dealer or the Canon help line to have the waste ink tank replaced immediately Allow the fax to cool down The fax will resume printing when it has cooled down SINA Ta Oud NOMWMWOO OL SNOILn 1OS a 9 15 Message CLEAR PAPER JAM DATA ERROR DOC TOO LONG ECM RX ECM TX MEMORY FULL MSG DATA LOST 9 16 Cause There is a paper jam An error has occurred and all one touch speed dialing coded
73. he equipment please 1 Disconnect the equipment from the Telecom connection 2 Disconnect the equipment from the power source 3 Reconnect the equipment to the power source 4 Reconnect the equipment to the Telecom connection 5 If the supply cord of this equipment is damaged it must be replaced by the special cord Parts NO HH2 1910 6 Not all standard telephones will respond to incoming ringing when connected to the extension socket 7 This device may be subject to bell tinkle or mistakenly enter receive mode when calls are made from another device on the same line If this occurs the problem should not be referred to the Telecom Faults service 8 Please note when you connect an extension phone to this device if you use an extension phone which has features such as last number redial redial memory numbers may be lost Unpacking As you unpack your fax save the carton and packing material in case you want to move or ship the fax in the future Carefully remove all items from the box It is best to have someone hold the box while you lift the fax and its protective packaging out of the carton Make sure you have the following items dn ONILLAS i Main unit Multi purpose tray Handset BX 3 Black BJ cartridge You should also have the following Power cord Telephone line cord Documentation e Warranty Destination labels If any of these items are damaged or missing
74. heck that the paper you are using and your printing environment are within the specifications of the fax see pp 1 6 3 3 S 1 Try loading a fresh stack of paper in the multi purpose tray SHmW3I 1S8OHd NOWMWOO OL SNOILn 1OS a Faxing problems Sending problems You cannot send a document The BJ cartridge may not be installed properly Make sure the BJ cartridge is installed properly Do not remove a used BJ cartridge except to replace it with a new one The fax may have overheated Unplug the fax and let it cool for several minutes Then plug it back in and try sending again The fax may not be set for the type of telephone line in use pulse tone Make sure the fax is set for the correct telephone line type see p 2 6 The document may not have been loaded correctly into the document tray Remove the document stack it if necessary and load it into the document tray correctly see p 3 2 Make sure the printer cover is closed The one touch speed dialing button or coded speed dialing code you entered may not be registered for the feature you want to use Check the one touch speed dialing button or coded speed dialing code and make sure it is registered correctly see pp 2 12 to 2 14 You may have dialed or have been provided with an incorrect number Dial the number again or check that you have the correct number The receiving party s fax machine may be out of paper Call the receiving party and a
75. id while the command they are linked to is active When no forwarding number has been set ICM forwarding mode cannot be set When TAM MODE has not been set entering this command activates TAM MODE and ICM forwarding mode simultaneously Aiuo ovea XvV4 330W WYL DNISN Rd 7 11 Forwarding telephone messages This feature allows you to automatically forward telephone messages recorded when the fax is set to TAM MODE to a registered forwarding number You can use remote control to access the forwarding number and listen to your telephone messages e You must register a forwarding number and set TAM MODE before you can use this feature Note Remote control cannot be used to set this feature unless a forwarding number has been registered If you set FWD SETTINGS to ON when a forwarding message has not been recorded you will hear a tone instead of a forwarding message when telephone messages are forwarded Setting the forwarding number 1 Press Function Press Start Copy USER SETTINGS 2 Use lt or gt to select TAM SETTINGS Press Start Copy MESSAGE LENGTH 3 Use lt or gt to select FWD SETTINGS Press Start Copy OFF 4 Use lt or gt to select ON Press Start Copy twice TEL 5 Use the numeric buttons to enter the forwarding number A maximum of 40 digits can be entered Press Start Copy 6 Press Stop Settin
76. ing multiple copies The fax s memory is full Print or delete any documents stored in memory see pp 5 14 5 15 to free up space in the fax s memory then start again Change the scanning resolution and try copying again The document you are copying may have too many graphics If multiple pages are being copied separate the pages into smaller stacks If not make the desired number of copies one at a time as needed 7 For additional troubleshooting see Print quality problems p 9 13 Note Telephone problems 14 You cannot dial The telephone line may not be connected properly Make sure all line connections are secure see pp 1 4 1 5 The power cord may not be plugged in securely Check that the power cord is plugged securely into the fax and into the wall outlet see p 1 5 If the fax is plugged into a power strip make sure the power strip is plugged in and turned on The fax may not be set for the type of telephone line in use pulse tone Make sure the fax is set for the correct telephone line type see p 2 6 1 The handset telephone or extension phone disconnects while you are talking The telephone line cord may not be plugged in securely Check that the telephone line cord is plugged securely into the fax and into the telephone line jack on your wall 1 There is interference on the line 9 12 A mobile phone or cordless phone may be in use near the fax Make sure that mobile
77. ity these nozzles need to be cleaned from time to time Your fax is equipped with a print head cleaning function that does this Bi Printing the nozzle check pattern Before cleaning the print head you may want to print the nozzle check pattern to test the print head of the BJ cartridge installed in the fax This test shows if each print head nozzle is operating properly Press Function Press Cleaning Use or to select NOZZLE CHECK Press Start Copy The fax prints the nozzle check pattern Nozzle check pattern If the pattern is broken or missing clean the BJ cartridge print head see p 9 5 Print the nozzle check pattern again after cleaning the BJ cartridge print head to check if cleaning corrected the problem lote E Cleaning the BJ cartridge print head If your printouts become faint or streaked or if their quality otherwise deteriorates print the nozzle check pattern to see if the print head nozzles are operating properly see p 9 4 If the pattern is broken or missing clean the BJ cartridge print head A To maintain the best possible print quality clean the BJ cartridge print head from time to time Note Cleaning the print head consumes a small amount of ink Cleaning too often reduces the amount of ink in the BJ cartridge Press Function Press Cleaning Use lt or gt to select HEAD CLEANING v Press Start Copy The
78. j ura Handset Mi 7 Al HF m lo ji F o Operation panel Printer cover Cartridge holder XV4 YNOA ASN OL 9NIHVd3dHd d B Fax controls the operation panel The buttons on the operation panel may differ from the ones shown in this chapter Note TAM LED see p 7 2 FAX B840 only Microphone LCD see pp 2 13 7 1 Rewind Forward buttons see p 7 8 FAX B840 only O eQ Bot Clesing SendUptons Q sO O Space clear O Q O Poling Ink Saver Caller History O03 O8 Receive Mode Resolution EMET One touch speed Numeric buttons See next page for buttons on dialing Special the operation panel function buttons see below Report button see p 8 7 Cleaning button see p 9 4 O 2O Q TS Rapat Clearing Sond DOR t Send Options button see pp 5 3 5 11 R button see p 2 6 04 Q 05 Q 06 Q Space button see p 2 5 R Space Clear Clear button see p 2 5 Polling button see p 6 6 07 Q 08 Q 09 Q Polling Ink Saver Caller History Ink Saver button see p 6 5 _ Caller History button see p 5 8 O O O Receive Mode button see p 6 2 Receive Mode Resolution Resolution button see pp 4 1 5 1 L Function button see p 2 6 The buttons on the left of the operation panel have the following two functions e One touch speed dialing buttons see p 2 12 e Special function buttons
79. l expose you to camo dangerous voltages and other risks For all service contact your local authorized Canon dealer or the Canon help line B Handling and maintenance Follow all warnings and instructions marked on the fax Do not subject the fax to strong physical shock or vibration Always unplug the fax before moving or cleaning it To avoid paper jams never unplug the power cord open the printer cover or remove paper from the multi purpose tray while printing When transporting the fax leave the BJ cartridge installed in the cartridge holder and tape the cartridge holder to the right side of the fax This will prevent ink spilling inside the fax Always lift the fax by its base as shown below Never lift it by any of its attachments or covers Do not push objects of any kind into the slots or openings on the fax as they may touch dangerous voltage points or short out parts This could result in fire or electric shock Do not allow small objects such as pins paper clips or staples to fall into the fax If something does fall into the fax unplug it immediately and contact your local authorized Canon dealer or the Canon help line To avoid spillage in or around the fax do not eat or drink near it If you spill liquid or if any substance falls into the fax unplug the fax immediately and contact your local authorized Canon dealer or the Canon help line Keep the fax clean Dust accumulation can pr
80. ling and maintenance safety instructions vi Handset 1 1 2 1 connecting 1 4 Hook button 2 3 5 4 INCOMING RING setting 8 4 Ink Saver button 2 2 6 5 Installing BJ cartridge 1 8 Jack fas extension phone 1 5 handset 1 4 L telephone line 1 4 Jams clearing 9 1 in document tray 9 1 in multi purpose tray 9 1 K KEYPAD VOLUME setting 8 2 L LCD 2 2 messages 9 14 to 9 17 See also individual message names Letter mode 2 4 Letters entering 2 4 LINE MONITOR VOL setting 8 2 Line telephone 1 4 2 6 List See individual list names Loading documents 3 2 paper 1 6 1 7 Location safety instructions vii Long distance dialing 5 8 Lower case letter mock 2 4 Main unit 1 1 MAN AUTO SWITCH setting 8 4 MANUAL MODE description 6 1 receiving in 6 4 setting 6 4 Manual redialing 5 9 canceling 5 9 Manual sending 5 4 canceling 5 5 Memory deleting document from 5 15 documents in 5 14 printing document in 5 14 printing list of documents in 5 14 receiving when problem occurs 6 5 sending See Memory sending MEMORY CLEAR REPORT description 9 18 MEMORY FULL message 9 16 9 17 MEMORY RX setting 8 4 Memory sending 5 3 canceling 5 5 Menu See individual menu names PRINTER SETTINGS 8 4 REPORT SETTINGS 8 3 RX Reception SETTINGS 8 4 SYSTEM SETTINGS 8 5 TAM SETTINGS 8 6 TX Transmission SETTINGS 8 3 USER SETTINGS 8 2 MESSAGE LENGTH setting 8 6 Messages deleting 7 7 forwarding telephone 7 12 LCD
81. ll the BJ cartridge immediately after removing the cap and tape Spilled ink can stain any surface protect yourself and your work area 5 With the label facing outwards and align the slot in the cartridge with the yellow post in the fax insert the BJ cartridge into the cartridge holder 1 Lower the cartridge lock lever 2 until you hear a click to lock the cartridge in place The yellow post BJ cartridge guide should be visible through the slot The BJ cartridge tilts slightly to the left before lowering the cartridge lock lever 6 Close the printer cover If the AUTO TEST PRINT setting is set to ON The fax automatically prints a test page The fax prints a test page every time you insert a BJ cartridge Load the paper in the multi purpose tray before you replace the BJ cartridge A You can turn off automatic test printing by changing the AUTO TEST PRINT setting See SYSTEM SETTINGS p 8 5 Note a Troubleshooting Paper feeding problems __ 11 Paper does not load The multi purpose tray may contain too many sheets Make sure the paper stack in the multi purpose tray does not exceed the paper limit mark M see p 1 6 Paper may not be loaded correctly Make sure the paper stack is loaded properly in the multi purpose tray and that the paper guide is adjusted correctly see p 1 7 Paper is loaded skewed Printing is skewed Paper may not be loaded correctly Make sure the paper st
82. maller stacks If not try sending the document by direct sending see p 5 2 Re record all answering machine messages such as the outgoing message and alternative outgoing message see p 7 1 Message NO DATA NO OGM REC D IN MEMORY REMOVE DOCUMENT TAM MEMORY FULL TX RX CANCELLED TX RX NO nnnn Cause The one touch speed dialing button or coded speed dialing code you entered has not been registered The outgoing message has not been recorded The fax received the document in memory because paper or ink ran out a paper jam occurred or the incorrect BJ cartridge was installed The document is set while printing Either 55 messages including an outgoing message alternative message voice memos Fax Tel message and forwarding message have been recorded or the total maximum recording time of 10 minutes has been reached You pressed Stop to cancel the transmission When the fax sends or receives a document it assigns it a unique identification number nnnn Action Register the one touch speed dialing button or coded speed dialing code see pp 2 12 to 2 14 Record an outgoing message see p 7 1 Load paper in the multi purpose tray see p 1 7 replace the BJ cartridge see p 9 5 or clear the paper jam see p 9 1 Remove the document Listen to your telephone messages and delete any unnecessary messages Alternatively erase all telephone messages stored in
83. mbers andnames 2 14 fax telephone number 2 9 name 2 9 one touch speed dialing numbers and names 2 12 sender information 2 8 REJECTION METHOD setting 6 7 8 6 Remote control features 7 9 list of commands 7 11 registering password for 7 9 using 7 10 Replacing BJ cartridge 9 5 Report button 2 2 8 7 REPORT SETTINGS menu 8 3 Resolution button 2 2 4 1 5 1 setting scanning 5 1 Rewind Forward buttons 2 2 7 8 RING COUNT setting for INCOMING RING setting 8 4 for TOLL SAVER setting 8 6 ROTARY PULSE setting 8 2 RX CALL LEVEL setting 8 2 RX REDUCTION setting 8 4 RX Reception REPORT description 8 8 setting 8 3 RX SETTINGS menu 8 4 RX START SPEED setting 8 5 S Safety instructions handling and maintenance vi location vii powersupply vii SCAN CONTRAST setting 8 2 Scanning contrast setting 5 1 document requirements 3 1 resolution setting 5 1 Scroll buttons 2 3 8 1 SELECTIVE setting 6 7 8 6 Send options 5 3 Sender information registering 2 8 Sending canceling 5 5 delayed 5 11 documents 5 2 manual 5 4 memory 5 3 methods 5 2 preparing for 5 1 problems 9 8 sequential broadcasting 5 13 setting scanning contrast 5 1 setting scanning resolution 5 1 to more than one location See Sequential broadcasting using caller history 5 8 using coded speed dialing 5 5 using one touch speed dialing 5 5 using voice dialing 5 7 Sequential broadcasting 5 13 Setting date and time 2 8 Setting forwarding number 7 12 Setting
84. mm E 2 0 2 0 mm E 208mm gt e 1 0 33 5 mm 1 0 33 5 mm Max 216 mm Aj If you use documents smaller than A4 size align the document with the left document guide Note Problem documents To prevent document jams in the document tray do not attempt to load the following types of documents into the fax Wrinkled or creased paper Curled or rolled paper Torn paper Carbon paper or carbon backed paper Coated paper or glossy paper Onion skin or thin paper Thick paper Envelopes Remove all staples paper clips etc before loading the document into the document tray Make sure any glue ink or correction fluid on the paper is completely dry before loading the document into the document tray Make a photocopy of any document that will not feed into the fax so that you can then load the copy into the document tray H3dVd ANV S LN3Wno2OG pu E Loading documents Adjust the document guide to the width of the document and gently insert the top of the document face up into the document tray until it stops You will hear a beep For a multipage document the pages are fed one by one from the top of the stack noe Wait until all pages of your document have been scanned before starting a new job Make sure you follow the procedure above to load documents into the document tray If the document is not loaded into the document tray correctly it may not be fed into the fax prope
85. n wie approximately 10 seconds after you press the last button Load the document face up into the document tray See Loading documents p 3 2 You can set the scanning resolution and contrast see p 5 1 Dial the receiving party s fax numbers as you need You can also press Redial Pause to redial the last number dialed with the numeric buttons TEL 3456xxxx Press Start Copy The fax reads the document into memory and begins sending To cancel a transmission press Stop during dialing or transmission All transmissions in the sequence are canceled SLNANNIDOd ONIGNAS E 5 13 B Documents stored in memory Printing a list of documents in memory Your fax can print a list of documents stored in memory along with the transaction number TX RX NO of each document Once you know the transaction number of a document in memory you can print it or delete it Press Function Use or gt to select MEMORY REFERENCE Press Start Copy DOC MEMORY LIST Press Start Copy Printing a document in memory 1 Press Function 2 Use lt or gt to select MEMORY REFERENCE Press Start Copy DOC MEMORY LIST 3 Use lt or gt to select PRINT DOCUMENT Press Start Copy TX RX NO 0001 4 Use lt or gt to select the transaction number TX RX NO of the document you want to print If you are unsure of the transaction num
86. ne speak into the microphone again Keep background noise to a minimum to ensure reliable operation Registering the same or similar voice tags for different parties may cause an error when you try to retrieve the party To finish press Stop XV4 YNOA ASN OL 9NIHVd3dHd p 2 15 Modifying voice tags 1 Perform steps 1 to 4 on p 2 15 2 Ifa voice tag is already registered under the speed dialing number the fax asks you if you want to modify the voice tag Press to select YES 3 Use lt or gt to select REDO VOICE TAG Press Start Copy The fax asks you to confirm that you want to redo the voice tag registration 4 Press X to select YES and proceed to step 6 on p 2 15 Press to cancel the procedure Deleting voice tags Perform steps 1 and 2 on Modifying voice tags above Use or gt to select DELETE VOICE TAG Press Start Copy The fax asks you to confirm that you want to delete the voice tag Press X to select YES to delete the voice tag Press to cancel the procedure 2 16 3 DOCUMENTS AND PAPER Preparing documents Types of documents you can scan B Size You can load documents larger than 148 mm wide and 105 mm long The maximum size of document that can be loaded is 216 mm wide by 700 mm long B Scanned area The actual area scanned by the fax is shown below Min 148 mm i 3 0 33 0 mm E Min 105 mm Max 22e mimi 700
87. ne lines may be in poor condition or you may have a bad connection Lower the transmission speed see TX START SPEED p 8 5 Receiving problems 1 Cannot receive a document automatically The fax may not be set to receive automatically For the fax to receive documents automatically the receive mode must be set to FAX ONLY MODE FAX TEL AUTO SW Fax Tel mode NET SWITCH ANS MACHINE MODE see Chapter 6 or TAM MODE must be set see Chapter 7 If you have set ANS MACHINE MODE check that an answering machine is connected to the fax and that it is turned on with an outgoing message properly recorded see p 6 4 The fax may have a document stored in memory Print out any documents stored in memory see p 5 14 An error may have occurred during reception Check the LCD for an error message see p 9 14 Print an activity report and check for an error see p 8 7 The multi purpose tray may be empty Make sure paper is loaded in the multi purpose tray see p 1 7 The telephone line may not be connected properly Make sure all line connections are secure see pp 1 4 1 5 FAX B820 B822 only FAX B840 only SMmW3I 1S8OHd NOMWMWOO OL SNOILn 1OS LE 9 10 1 The fax does not switch automatically between telephone and fax reception The fax may not be set to switch automatically between telephone and fax reception For the fax to switch automatically the receive mode must be set to FAX TEL AUTO
88. ng a higher resolution will increase the output quality but will slow down the scanning speed Note Load the document face up into the document tray See Loading documents p 3 2 Press Resolution to select the resolution You can select STANDARD FINE or PHOTO After about 5 seconds the fax returns to standby mode 7j You can change the resolution setting while the document is being scanned for sending note However please note that your new setting will only affect the next page scanned E Setting the scanning contrast Contrast is the difference in brightness between the lightest and darkest parts of a printed document You can adjust the contrast your fax uses to send or copy documents according to how light or dark your document is 1 Press Function Press Start Copy twice DATE amp TIME 2 Use lt or gt to select SCAN CONTRAST Press Start Copy STANDARD 3 Use lt or gt to adjust the scanning contrast You can select STANDARD DARKER or LIGHTER Press Start Copy 4 Press Stop Setting ends and the fax returns to standby mode SLNANNIDOd ONIGNAS Es 5 1 Sending methods B Direct sending see below B Memory sending see p 5 3 B Manual sending see p 5 4 Dialing methods There are several methods of dialing the receiving party s number depending on how your fax is set up B Regular dialing E One touch speed dialing see p 5 5 E Co
89. ns are subject to change without notice Based on the Canon FAX Standard Chart No 1 Standard mode extension phone jack 1 5 handset jack 1 4 telephone line jack 1 4 e 8 AC power cord connecting 1 5 ACTIVITY REPORT description 8 8 printing 8 7 setting 8 3 ANONYMOVUS setting 6 7 8 6 ANS MACHINE MODE description 6 1 6 4 settnig 6 4 Answering machine 1 4 connecting 1 4 using fax with 6 4 ALARM VOLUME setting 8 2 ALT OUTGOING MSG Alternative outgoing message description 7 1 Attaching components 1 3 AUTO PRINT setting 8 3 AUTO REDIAL for FWD SETTINGS 8 6 message 9 14 setting 5 9 8 3 Automatic dialing 5 5 Automatic redialing canceling 5 9 description 5 9 setting options for 5 10 AUTO TEST PRINT 8 5 BJ cartridge BX 3 Black 1 1 1 8 cleaning 9 5 guidelines 1 8 installing 1 8 1 10 print head See Print head replacing 9 5 Broadcasting sequential 5 13 BUSY NO SIGNAL message 9 14 Index Buttons 2 2 2 3 See also individual button names cursor 2 3 2 5 numeric 2 2 2 4 one touch speed dialing 2 2 Rewind Forward 2 2 7 8 scroll 2 3 8 1 special function 2 2 BX 3 Black BJ cartridge 1 1 1 8 Cc Caller history 5 8 CALLER ID setting 6 6 8 6 Canceling automatic redialing 5 9 delayed sending 5 11 manual redialing 5 9 receiving 6 8 sending 5 5 Cartridge See BJ cartridge Cartridge holder 2 1 CARTRIDGE JAMMED message 9 14 CHANGE CARTRIDGE message 9 15 CHECK DOCUME
90. nts manually MANUAL MODE Check that Manual is displayed on the LCD see p 6 2 15 00 Manual When you hear the fax or extension phone ring pick up the handset W If you hear a person s voice Start your conversation If the caller wants to send a document after talking to you ask them to press the start button on their fax machine When you hear a slow beep press Start Copy on the fax to begin receiving the document Hang up the handset If the extension phone is located away from the fax dial 25 the remote receiving ID on the extension phone and hang up The fax begins receiving the document E If you hear a slow beep tone Someone is trying to send you a document Press Start Copy and hang up the handset If the extension phone is located away from your fax dial 25 the remote receiving ID on the extension phone and hang up The fax begins receiving the document Be sure to hang up the handset after you press Start Copy otherwise the call will be note disconnected Receiving documents with an answering machine ANS MACHINE MODE FAX B820 B822 only Connecting an answering machine to your fax allows you to receive documents and telephone messages while you are out E Using your fax with an answering machine Follow these guidelines when using your fax with an answering machine Set the answering machine to answer on the first or second ring When recording an outgoing message on the answ
91. or paper debris from the interior of the fax shaded area especially around the four pinch rollers Dirt and dust particles that collect on the underside of the printer cover affect the quality of the documents you copy or send Pinch rollers Be careful not to touch the BJ cartridge or its holder 4 When you are finished close the printer cover Be sure to close the printer cover until it locks into place 5 Reconnect the power cord E Cleaning the scanner components LH If the scanner components are dirty the documents you send or copy will also be dirty m Use a soft lint free cloth lote Do not use tissue paper paper towels or similar materials for cleaning CAUTION 1 Disconnect the power cord from the fax 2 Open the printer cover 3 While holding the scanning unit flip down the scanning unit cover marked with a white Strip inside clean the components Wipe with a clean soft lint free cloth moistened with water then wipe with a clean soft dry lint free cloth Scanning unit cover Scanning unit 4 When you are finished close the printer cover Be sure to close the printer cover until it locks into place 5 Reconnect the power cord SINA 190d NOMWMWOO OL SNOILn 1OS LI Testing and cleaning the BJ cartridge print head The print head in the BJ cartridge contains nozzles through which ink is propelled onto the paper To maintain the best possible print qual
92. ord your voice memo The remaining recording time is displayed on the LCD TIME LEFT 29 Press Stop when recording is finished The fax returns to standby mode The recording time for a voice memo can be set to the same settings as the recording time for a telephone message However if you set 0 as the recording time for each telephone message voice memo recording time will be set to 30 H Deleting messages Or Press Function Use or 9 to select MSG REGISTRATION Press Start Copyl Use or gt to select the type of message you want to delete FAXTEL MESSAGE Press Delete The fax asks you to confirm that you want to delete the message YES gt k NO Press X to delete the message If you do not want to delete the message press Use or gt to select the type of message you want to delete FAXTEL MESSAGE Press Start Copy PLAY Use or gt to select DELETE Press Start Copy The fax asks you to confirm that you want to delete the message YES gt k NO Press X to delete the message If you do not want to delete the message press f 7 You cannot delete the OUTGOING MESSAGE The old outgoing message will be Noe automatically deleted when you record your new message Ajuo orsa Xv4 IAOW WYL DNISN el 7 7 7 8 a Playing telephone messages Telephone messages will be
93. ot the fax redials automatically The number of times the fax attempts to redial The time interval between redialing attempts 1 Press Function Press Start Copy USER SETTINGS 2 Use lt or gt to select TX SETTINGS Press Start Copy ECM TX Use or gt to select AUTO REDIAL Press Start Copy To disable automatic redialing use 4 or gt to select OFF then press Start Copy Press Stop to return to standby mode To enable automatic redialing use or gt to select ON and continue with the steps below ON Press Start Copy twice 2TIMES Use the numeric buttons to enter the number of times you want the fax to redial Press Start Copy twice 2MIN Use the numeric buttons to enter the time interval between redialing attempts Press Start Copy Press Stop The fax returns to standby mode 5 10 E Delayed sending Your fax can send a document automatically at a preset time This allows you to take advantage of lower late night long distance rates offered by some telephone companies The fax can only register one preset sending operation at a time 1 Load the document face up into the document tray See Loading documents p 3 2 You can set the scanning resolution and contrast see p 5 1 Press Function ww Press Send Options Use or gt to select DELAYED TX
94. our printed page contains a large amount of graphics the ink on the page may be damp due to the print density Let the page dry for approx 30 to 60 seconds Then remove the page carefully without touching any surfaces e If paper curls after printing remove it immediately otherwise paper jams may occur The platen a roller inside the fax may become inked if paper misfeeds If this happens clean inside the fax see p 9 2 No gaps here Loading paper in the multi purpose tray __ _ _ _ _ _ Squeeze then slide the paper guide to the left dn ONILLAS Em Fan a stack of paper then tap the edge of the stack on a flat surface to even the stack j Insert the stack face up into the multi purpose tray 1 and align the right edge of the stack with the right side of the multi purpose tray Then slide the paper guide 2 snugly against the left edge of the stack Be careful not to press the paper guide strongly against the stack or the paper will not be fed properly EH Installing the BJ cartridge The first time you set up your fax you have to install the BJ cartridge before you can begin receiving and copying documents For information on replacing the BJ cartridge see p 9 5 Guidelines Use only a Canon BX 3 Black BJ cartridge in your fax Store BJ cartridges at room temperature When the BJ cartridge print head is left exposed it easily dries out and becomes unusable
95. played back in order from the oldest message recorded If a voice memo has been recorded it will be played back first 1 Press Play The day and time when the telephone message was recorded the number of telephone messages and the number of the message being played ICM No are displayed whenever a message is played SUN 17 15 02 05 Press lt q to listen to the message again Repeat note Press pp to play the next message Skip Press qq twice to play the previous message Press Stop to stop playback Press Delete during playback to delete a message e Use or gt to change the volume Follow the procedures below to delete all messages Press Delete YES gt NO Press X to delete all messages A voice memo is not deleted see p 7 6 If you change your mind and decide not to delete all messages press f E Remote control features Use these features when you call home to play back any messages you may have received You can also use the remote control features to set TAM MODE You must register a four digit PIN as your password before you can use these features see below Registering the password for remote control 1 Press Function Press Start Copy USER SETTINGS 2 Use lt or gt to select TAM SETTINGS Press Start Copy MESSAGE LENGTH 3 Use lt or gt to select PASSWORD Press
96. r cord is plugged securely into the fax and into the wall outlet see p 1 5 If the fax is plugged into a power strip make sure the power strip is plugged in and turned on The power cord may not be supplying power Check the power cord by substituting with another 1 The fax will not print reports The BJ cartridge may need to be replaced Determine if the problem is with the BJ cartridge and replace if necessary see p 9 5 2 Nothing appears on the LCD The power cord may not be plugged in securely Check that the power cord is plugged securely into the fax and into the wall outlet see p 1 5 If the fax is plugged into a power strip make sure the power strip is plugged in and turned on If the LCD remains blank unplug the fax wait five seconds then plug it in again SINA Ta Oud NOMWMWOO OL SNOILn 1OS a 9 13 9 14 E LCD messages The following messages are displayed on the LCD when the fax is performing a function or encounters an error Message AUTO REDIAL BUSY NO SIGNAL CARTRIDGE JAMMED Cause The fax is waiting to redial the receiving number because the line was busy or the receiving party did not answer when you tried to send the document The telephone number you dialed is busy The fax number dialed was incorrect The other party s fax machine is not working The other party is not using a G3 machine The touch tone rotary pulse setting on your fax is incorrect Th
97. rly resulting in a jam or in pages not being sent If you want to send a document with more than 15 5 legal size pages divide the document into sections and send each section in a separate transmission Problems with multipage documents If you have trouble feeding multipage documents from the document tray into the fax remove the stack and tap it on a flat surface to even the edges To avoid feeding problems make sure the document meets the document requirements see p 3 1 Note E Paper requirements Your fax supports A4 letter and legal size paper in portrait orientation You can use regular copier paper cotton bond paper or typical letterhead Your fax does not require special ink jet paper Always use paper without curls folds staples or damaged edges Look at the label on the package to see if the paper has a preferred side for printing Be sure to test paper before purchasing large quantities Note Printable area The shaded area below shows the printable area of A4 size paper Be sure to print within this area E Sz1 5mm DIRECTION n 7mm pa iy ES 3 4 11 5 mm 3 4 mm Loading paper For details on loading paper in the multi purpose tray see p 1 7 H3dVd ANV SLN3WWno2OG pu 4 MAKING COPIES Copying documents One of the convenient features of the fax is its ability to make high quality copies You can make up to 99 copies of one document at
98. rmalities please move away from this product and camo consult your doctor B For your safety Australia only To ensure safe operation the three pin plug supplied must be inserted only into a standard three pin power point which is effectively earthed through the normal household wiring Extension cords used with the equipment must be three core and be correctly wired to provide connection to earth Wrongly wired extension cords are a major cause of fatalities The power point shall be located near the equipment and shall be easily accessible The fact that the equipment operates satisfactorily does not imply that the power point is earthed and the installation is completely safe For your safety if in any doubt about the defective earthing of the power point consult a qualified electrician B Caution New Zealand only 1 This equipment may not necessarily provide for the effective hand over of a call to or from a telephone connected to the same line 2 The operation of this equipment on the same line as telephone or other equipment with audible warning devices or automatic ring detectors will give rise to bell tinkle or noise and may cause false tripping of the ring detector Should such problems occur the user is not to contact Telecom Faults service 3 Should this equipment become physically damaged disconnect immediately from the Telecom connection and power source and contact your nearest service agent 4 To relocate t
99. sk them to make sure paper is loaded in their fax machine There may be other documents being sent from memory Allow time for those documents to finish sending An error may have occurred during sending Print an activity report and check for an error see p 8 7 The telephone line may not be working properly Make sure there is a dial tone when you press Hook or when you lift the handset If there is no dial tone contact your local telephone company The receiving fax machine may not be a G3 fax machine Make sure the receiving fax machine is compatible with this fax machine which is a G3 fax machine 1 Documents sent from the fax are spotted or dirty The receiving fax machine may not be working properly Check the fax by making a copy see p 4 1 If the copy is clear the problem may be in the receiving fax machine If the copy is spotted or dirty clean the scanner components see p 9 3 The document may not have been loaded correctly into the document tray Remove the document stack it if necessary and load it into the document tray correctly see p 3 2 T Cannot send using Error Correction Mode ECM The receiving party s fax machine may not support ECM If the receiving party s fax machine does not support ECM then the document is sent in normal mode without error checking ECM may be disabled Make sure ECM is on see ECM TX p 8 3 QO Errors occur frequently while sending The telepho
100. th and height VERTICAL ONLY HORIZ amp VERTICAL PAPER SIZE Select the size of the loaded fax paper A4 LGL LTR 8 4 SYSTEM SETTINGS Name Description Settings AUTO TEST PRINT Enable disable auto test printing whenever the BJ cartridge is ON OFF replaced RX RESTRICTION Enable disable the direct mail preventive function ON OFF RX CONDITION WITH SENDER INFO The fax only receives documents with WITH SENDER INFO the TTI REGISTERED SENDR REGISTERED SENDR The fax only receives documents with the TTI Also the phone fax numbers on the TT must be registered under one touch coded speed dialing on your fax DATE SETUP Set the date format MM DD YYYY DD MM YYYY YYYY MM DD DISPLAY LANGUAGE Set the language of the LCD messages ENGLISH FRENCH SPANISH GERMAN ITALIAN DUTCH FINNISH PORTUGUESE NORWEGIAN SWEDISH DANISH SLOVENE CZECH HUNGARIAN RUSSIAN POLISH TX START SPEED Set the speed at which the fax starts transmitting Set this toa 14400bps 9600bps lower speed if you have difficulties connecting over long 7200bps 4800bps distance or noisy lines RX START SPEED Set the speed at which the fax starts receiving Set this to a 9600bps 7200bps lower speed if you have difficulties connecting over long 4800bps distance or noisy lines SUMMER TIME Enable disable the summer time system ON OFF BEGIN DATE TIME Set the beginning of the summer time period END
101. tion 1 Press Function 2 Press Caller History bd Press Start Copy The numbers names and date and time from which you have received calls recently will be displayed on the LCD TEL 3456XXXX CANON 20 12 13 30 Press Redial Pause or Coded Dial Directory to switch between the date and time name and phone fax number on the LCD 3 Use lt or gt to select the receiving party Press Start Copy The fax begins calling the number 4 Ifa person answers pick up the handset and converse normally If you want to send a document load the document face up into the document tray see Loading documents p 3 2 and ask them to press the start button on their fax See Manual sending p 5 4 5 When you hear a high pitch tone press Start Copy and hang up The fax begins sending the document Long distance dialing When you register a long distance number you may have to insert a pause within or after the number For long distance dialing the location and length of the pause may differ depending on the telephone system To enter a pause press Redial Pause The length of this pause can be adjusted See MID PAUSE SET p 8 3 A pause at the end of a number is fixed at 10 seconds H Redialing when the line is busy There are two methods of redialing manual redialing and automatic redialing This section explains these two methods Manual redialing Press Redial P
102. to start the document transmission Sending a document using UCanTalk To use this feature you must first register the voice tags for UCanTalk see p 2 15 Load the document face up into the document tray See Loading documents p 3 2 You can set the scanning resolution and the contrast see p 5 1 Press UCanTalk Then after the tone speak the voice tag into the microphone The registered name will be displayed on the LCD CANON With the party s name you wish to dial displayed press Start Copy to start the document transmission If the AUTO VOICE DIAL setting is set to ON the fax automatically starts dialing see p 8 2 Once connected press Start Copy to start the document transmission If the displayed party s name is not what you are searching for press Stop to cancel the procedure and re start from step 2 7 If an error occurs every time you speak into the microphone re register the voice tag and try again Note See pp 2 12 to 2 16 SLNANNIOd ONIGNAS ES 5 8 a Special dialing Sending a document using caller history If the CALLER ID setting is set to ON the caller s name and phone fax number appear on the LCD when you receive a call see p 8 6 The fax keeps up to 20 latest caller IDs in memory Gi The caller history feature is only available in some countries The feature uses the ETSI EN 300 778 1 Note protocol Contact your local telephone company for detailed informa
103. tridge lock lever on the cartridge holder tape Discard the cap and tape Never attempt to reattach them to the BJ cartridge print head dn 9NI LLL3S bi 6 Align the slot in the cartridge with the yellow post in the fax and with the label facing outwards insert the BJ cartridge into the cartridge holder Lower the cartridge lock lever until you hear a click to lock the cartridge in place The yellow post BJ cartridge guide should be visible through the slot The BJ cartridge tilts slightly to the left before lowering the cartridge lock lever Close the printer cover If the AUTO TEST PRINT setting is set to ON The fax automatically prints a test page every time you insert a BJ cartridge You can turn off automatic test printing by changing the AUTO TEST PRINT setting See SYSTEM SETTINGS p 8 5 Do not try to manually move or stop the cartridge holder Do not touch the components shown below or any metal parts CAUTION Ribbon cable Guide rail Round shaft Circuit board Testing the fax After you have assembled the fax loaded the paper and installed the BJ cartridge you can make sure the fax is printing properly by making several copies of a document see p 4 1 If you have problems printing see Chapter 9 1 10 2 PREPARING TO USE YOUR FAX Main components of your fax WTN Multi purpose tray Jo nz E 1 Document tray DA EE NE Document guide i
104. ur fax number using the numeric buttons UNIT NAME This is the name that appears at the top of each fax page you send see p 2 8 TX TERMINAL ID This option sets the parameters for the identification header ON OFF that appears on every page you send TTI POSITION Select the position of the TTI INSIDE IMAGE OUTSIDE IMAGE TELEPHONE MARK Select the icon for the fax number FAX TEL SCAN CONTRAST Set the density of the reproduction STANDARD DARKER LIGHTER OFFHOOK ALARM Enable disable the off hook alarm The alarm alerts you that ON OFF the handset is not seated properly in its cradle VOLUME CONTROL Set the volume of the fax sounds LINE MONITOR VOL Set the volume of the line monitor sound during dialing 0 0ff 1 2 3 ALARM VOLUME Set the volume of the error alarm sound 0 off 1 2 3 KEYPAD VOLUME Set the volume of the keypad 0 off 1 2 3 RX CALL LEVEL Set the ring tone STANDARD HIGH TEL LINE TYPE Set the dialing method the fax uses to match the type of phone TOUCH TONE line you have ROTARY PULSE R KEY SETTING Set the type of connection for your fax PSTN PBX PSTN Your fax is connected to an outside line PBX ACCESS TYPE Set the access line type for the PBX PREFIX HOOKING ACCESS NUMBER If you select PREFIX you can enter an outside line number of up to 19 digits AUTO VOICE DIAL Enable disable automatic dialing for UCanTalk ON OFF REPORT SETTINGS Name Description Settings TX REPORT Enable disable automatic
105. ur outgoing message TIME LEFT 19 5 Press Stop twice when recording is finished 7 You cannot delete the OUTGOING MESSAGE To record a new outgoing message repeat steps note lto 5 above The old outgoing message will be automatically deleted when you record your new message B Setting TAM MODE Setting TAM MODE allows you to receive telephone messages ICM and fax transmissions while the fax is unattended When you cancel TAM MODE any new telephone messages will be played automatically Press TAM Mode to set TAM MODE When you set TAM MODE the TAM LED lights up and the outgoing message is played When you cancel TAM MODE the TAM LED switches off If you have any new telephone messages the messages are played automatically To cancel TAM MODE press TAM Mode again 15 00 22 00 NO OGM is displayed on the LCD when no outgoing message has been recorded You must Noie record an outgoing message before you can set TAM MODE see p 7 1 A maximum of 55 messages including an outgoing message alternative message voice memos Fax Tel message and forwarding message with a total maximum recording time of 10 minutes can be recorded You can set a maximum recording time of 120 seconds for each telephone message see p 7 3 If you have any new telephone messages the TAM LED blinks and the number of messages appears on the LCD The day and time when the telephone message was recorded the numb
106. uttons on the operation panel 1 Press Function 2 Press Start Copy twice DATE amp TIME 3 Use lt or gt to select R KEY SETTING Press Start Copy PSTN Use or gt to select PBX Press Start Copy HOOKING Use lt or gt to select the access line type for the switching system You can select PREFIX or HOOKING v Press Start Copy If you selected HOOKING proceed to step 7 If you chose PREFIX in step 5 Enter the outside line access number up to 19 digits using the numeric buttons and then press Redial Pause TEL 123456P Press Start Copy Press Stop Registration ends and the fax returns to standby mode XV4 YNOA ASN OL 9NIHVd3dHd p 2 7 H Registering sender information Personalizing your fax E Identifying your documents When sending a document you can have your fax number and your name known as your ID and the sending date and time printed out by the receiving fax machine This information is called your TTI Transmit Terminal Identification and appears at the top of the faxed document in small type By identifying the documents you send the receiving party will be able to recognize your fax messages at a glance The illustration below shows a sample document with the identifying information 27 12 2003 10 12 FAX 123 4567 CANON CANON CANADA T001 THE SLEREXE CCMPANY LIMIT SAPORS LANE

Canon B820 Fax Machine User Manual

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