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BT 2100 Telephone User Manual

1. 23 04 04 5799 Copying Copy to M1 M5 You can copy a Phonebook entry into a one touch button 1 Press The first entry in the phone book is displayed Scroll or to the number you want then press Display shows NEW 2 Scroll or to SAVE TO M1 M5 then 3 Press the button you want Display confirms RECORD SAVED Copy from one touch to Phonebook 1 Press the one touch button you want then Display shows EDIT 2 Scroll or to SAVE TO DIRECTORY then Display confirms RECORD SAVED Menu Menu Phonebook 5799 Relate 2100 BT Server4 26 4 04 9 57 am Page 22 23 BT Relate 2100 BT SMS Server Edition 5 23 04 04 5799 Copying with SIM card Inserting SIM card 1 Open the SIM card compartment on the underside of the phone 2 Lift the SIM card holder and slide card into it Close the SIM card holder Phonebook Entries are saved in alphabetical order If there is not enough room in the Phonebook it will store the entries it can and then the display shows NOT ENOUGH MEMORY followed by the last entry saved Your BT Relate 2100 may take a few minutes to read your SIM data This is normal WARNING Disconnect from phone line before opening SIM compartment If the display shows SIM NOT FOUND either your SIM card has not been inserted or is slightly damaged and cannot be read Request a new SIM card from your mobile phone operator If your SIM has been br
2. 32 Delete entry 32 Delete entire list 32 SMS text messaging To subscribe to the SMS text messaging service 33 Cost of the fixed line service 33 Inbox outbox drafts 34 Character map 35 Write and send a text 36 Send a template text 36 Drafts 37 Store 37 Edit send delete 37 Delivery of SMS messages 38 Inbox 39 Reading texts 39 Outbox 41 SMS Service Centre numbers 42 Changing SMS Centre numbers 43 Sub address 43 Help 45 General information Safety 50 Cleaning 50 Environmental 51 Guarantee 51 Returning your phone 53 How many telephones can you have 53 R amp TTE 53 Connecting to a sw
3. S M S SMS text messaging Outbox full When the Outbox is nearly full the display shows OUTBOX ALMOST FULL DELETE SOME MESSAGES If you try to send a text and your Outbox is full the display shows BOX FULL You cannot send the text until you have deleted messages from the Outbox see opposite 5799 Relate 2100 BT Server4 26 4 04 9 57 am Page 37 38 BT Relate 2100 BT SMS Server Edition 5 23 04 04 5799 3 Press and scroll or through the options WRITE Press to write and send a new message EDIT Press to amend then send your message DELETE Press to delete the message DELETE ALL Press to delete all messages in the Drafts folder 4 After selecting an option follow the on screen prompts using to confirm Or press to return to the previous menu Delivery of SMS messages The system will always try and deliver the message to a text enabled phone in written format only if there is a problem with delivery will the message be delivered as voice text with the exception of forced voice text messages See the Help section on page 45 Once registered SMS message delivery is 24 hours Undo Menu SMS text messaging 5799 Relate 2100 BT Server4 26 4 04 9 57 am Page 38 39 BT Relate 2100 BT SMS Server Edition 5 23 04 04 5799 Inbox Reading texts Your Inbox holds up to 45 received text messages When you receive new texts the disp
4. TB B Route for wall mounting Route for desk mounting Handset cord Telephone line cord Mains power cable 5799 Relate 2100 BT Server4 26 4 04 9 57 am Page 7 If you have Broadband you must use an ADSL microfilter Failure to use an ADSL microfilter may cause the phone not to work properly 4 Plug the telephone line cord into the wall socket or if you have broadband into the microfilter 5 Plug the mains power adaptor into the wall socket and switch on at the plug 6 If using your BT Relate 2100 as a desk phone fit the plinth for desk mounting Hold the plinth as shown and push the lugs into the slots on the base until they click into place 8 Getting started BT Relate 2100 BT SMS Server Edition 5 23 04 04 5799 5799 Relate 2100 BT Server4 26 4 04 9 57 am Page 8 7 Wall mounting Rotate the handset clip half a turn This holds the handset in place when the phone is wall mounted Use the template on page 57 and a 6mm drill bit to drill holes in the wall Leave an 8mm gap between the screw heads and the wall Place your BT Relate 2100 over the screw heads and slide down 9 Getting started BT Relate 2100 BT SMS Server Edition 5 23 04 04 5799 WALL DESK WALL WALL PLUG SCREW Handset clip 5799 Relate 2100 BT Server4 26 4 04 9 57 am Page 9 1 4 7 G H I P Q R S Undo Calls Redial SMS Calls BT Re Secr
5. Getting to know your phone 5799 Relate 2100 BT Server4 26 4 04 9 57 am Page 14 BT Relate 2100 BT SMS Server Edition 5 23 04 04 5799 Lift the handset to switch a call to the handset When listening to music or automated voice message system pressing will enhance the speech quality Remember to press when you need to talk otherwise you will not be heard Secrecy Secrecy Simple and easy Make a call 1 Lift handset and dial number Preparatory dialling 1 Enter the number first If you make a mistake press to delete Then lift the handset or press The number is dialled Handsfree Handsfree lets you talk to your caller without holding the handset It also enables other people in the room listen to both sides of your conversation Call handsfree 1 Dial the number then press You can hear your call being dialled and can speak to your caller via the built in microphone and loudspeaker 2 Press again to end the call Handsfree Handsfree Handsfree Using the phone 15 5799 Relate 2100 BT Server4 26 4 04 9 57 am Page 15 16 BT Relate 2100 BT SMS Server Edition 5 23 04 04 5799 Redial You can redial up to 5 of the last numbers called Each number can be up to 32 digits long 1 Press to display the last number dialled Press again to scroll through the last 5 numbers until the one you want is displayed 2 Press to dial If you do not lift the handset
6. Serial number For guarantee purposes proof of purchase is required so please keep your receipt BT Accessories and Replacement Items For a full range of accessories and replacement items for BT products please call 0870 240 5522 or visit TB B 5799 Relate 2100 BT Server4 26 4 04 9 57 am Page 55 56 General information BT Relate 2100 BT SMS Server Edition 5 23 04 04 5799 5799 Relate 2100 BT Server4 26 4 04 9 57 am Page 56 57 Section BT Relate 2100 BT SMS Server Edition 5 23 04 04 5799 If wall mounting your BT Relate 2100 drill two holes for the screws using this template and insert the wall plugs provided if required Wall mounting template 74mm 57 5799 Relate 2100 BT Server4 26 4 04 9 57 am Page 57 58 Wall mounting template BT Relate 2100 BT SMS Server Edition 5 23 04 04 5799 5799 Relate 2100 BT Server4 26 4 04 9 57 am Page 58 Of ces worldwide The telecommunications services described in this publication are subject to availability and may be modi ed from time to time Services and equipment are provided subject to British Telecommunications plc s respective standard conditions of contract Nothing in this publication forms any part of any contract British Telecommunications plc 2004 Registered Of ce 81 Newgate Street London EC1A 7AJ Registered in England No 1800000 BT Relate 2100 04 04 5 Designed and produ
7. upper case and subsequent letters in lower case Press to switch between upper and lower case Names are stored in alphabetical order 0 6 M N O 6 M N O 8 T U V IMPORTANT To use the VIP feature see page 26 you must assign a ring tone to MELODY 1 4 or POLYPHONIC 1 6 When the VIP is set to ON the BT Relate 2100 will only ring if the caller s number that is displayed matches a number in your directory AND has an assigned melody or polyphonic ring tone 5799 Relate 2100 BT Server4 26 4 04 9 57 am Page 20 21 BT Relate 2100 BT SMS Server Edition 5 23 04 04 5799 Edit 1 Press then scroll or to the entry you want and press Scroll or to EDIT 2 Press and enter the new number Press and enter the new name 3 Press then scroll or to set the ringer melody 4 Press to confirm Delete entry 1 Press then scroll or to the entry you want and press 2 Scroll or to DELETE Press to confirm Display shows RECORD DELETED Delete all You can delete all entries in the Phonebook 1 Press then 2 Scroll or to DELETE ALL Press Display asks ARE YOU SURE 3 Press to confirm or to cancel Undo Menu Menu Menu Phonebook When editing a name or number use to delete or or to move the cursor 5799 Relate 2100 BT Server4 26 4 04 9 57 am Page 21 22 BT Relate 2100 BT SMS Server Edition 5
8. and screws 5799 Relate 2100 BT Server4 26 4 04 9 57 am Page 3 Getting started Location 6 Setting up 6 Plinth wall mounting 7 Getting to know your phone Guide to buttons 10 Display icons 12 Navigating the menu 13 Menu map 14 Using the phone Make a call 15 Preparatory dialling 15 Handsfree 15 Redial 16 Receiving calls 16 Loudspeaker volume 16 Secrecy 17 Call timer 17 Ringer volume 17 Ringer melody 18 Set time and date 18 12 24 hour clock format 19 SMS audible alert 19 Display contrast 19 Phonebook Entering names 20 Store 20 Dial 20 Edit 21 Del
9. enter 00000 Press to send This will enable you to opt out from receiving voice text messages Turns off the opt out option Turns on permanent voice text message delivery to your phone This means all incoming text is delivered as voice text Turns off permanent voice text message delivery If you are sending a message from a fixed line phone to another fixed line phone Forces a message sent to be delivered as voice text even though the recipient may have an SMS enabled phone and usually receives written text This command is inserted at the start of the message and applies only to that message e g Hello I will be home late If you are sending a message from a fixed line phone and require a status report Will allow a status report to be sent back to you when you have sent a message to confirm delivery Place at the start of your text message Write the message and send it You will receive a reply text back to your phone giving the status report for that message 0 0 3 D E F 3 D E F 2 A B C 2 A B C 1 1 S M S 5799 Relate 2100 BT Server4 26 4 04 9 57 am Page 49 BT Relate 2100 BT SMS Server Edition 5 23 04 04 5799 IMPORTANT This equipment is not designed for making emergency telephone call when the power fails Alternative arrangements should be made for access to emergency services This product is intended for connection to analogue pub
10. numbers that do not match your address book with a ring tone assigned will not ring on your BT Relate 2100 Your other phones on the line will ring 5799 Relate 2100 BT Server4 26 4 04 9 57 am Page 26 BT Relate 2100 BT SMS Server Edition 5 23 04 04 5799 If you make a mistake entering names and numbers press to delete Your BT Relate 2100 has five direct dial buttons M1 M3 for your most frequently dialled numbers M4 is pre set to dial BT Directory Enquiries M5 is pre set to dial 1571 to contact your network s answering service The M5 indicator light flashes when you have new voice messages Store When storing a number for the first time 1 Press the one touch button you want Display shows NEW 2 Press and enter the number Press and enter the name 3 Press then scroll or to set the ringer melody you want 4 Press to confirm Dial 1 Lift handset or press Press the one touch button you want The number is displayed and dialled Handsfree M1 M5 one touch buttons 27 5799 Relate 2100 BT Server4 26 4 04 9 57 am Page 27 28 BT Relate 2100 BT SMS Server Edition 5 23 04 04 5799 BT Directory Enquires M4 The M4 one touch button is pre set to 118 500 to make it easy for you to contact directory enquiries we have pre programmed one button which will take you to 118 500 BT s directory service 118 500 allows you to ask for as many numbers as
11. o 6 p q r s 7 t u v 8 w x y z 9 Space 0 lt gt to switch between upper and lower case to skip backwards through the characters to skip forwards through the characters 0 9 W X Y Z 8 T U V 7 P Q R S 6 M N O 5 J K L 4 G H I 3 D E F 2 A B C 1 5799 Relate 2100 BT Server4 26 4 04 9 57 am Page 35 36 BT Relate 2100 BT SMS Server Edition 5 23 04 04 5799 Templates Your BT Relate 2100 provides a selection of common ready to use statements which are easy to insert into your message These are Best Wishes Happy Birthday Happy New Year I am at home Please call I am at work Please call I can t answer right now call me later at I can t answer right now I ll call you back later I love you I m running late I will be there at Make sure you are home for On your way home can you buy some Please call See you at What time are we meeting later What time will you be home Write and send a text 1 Press If you have no new texts to read the display shows WRITE MESSAGE Press 2 Use the keypad to write your message Press to delete and or to move the cursor 3 When you have finished writing press Display shows SEND Press 4 Enter the phone number or press and scroll or to
12. the call will automatically be played over the loudspeaker Receiving calls Providing you have subscribed to your network s Caller Display service the caller s number and name if stored in the phone book is displayed The symbol flashes 1 Lift the handset or press Loudspeaker volume During a call or when the phone is in standby 1 Press or to adjust the VOLUME LEVEL from 1 6 The default setting is 4 Handsfree Redial Using the phone 5799 Relate 2100 BT Server4 26 4 04 9 57 am Page 16 17 BT Relate 2100 BT SMS Server Edition 5 23 04 04 5799 Secrecy During a call you can talk to someone nearby without your caller hearing you 1 During the call press Display shows the icon Your caller cannot hear you 2 Press to speak to your caller again Call timer 1 The display shows the duration of your call After you hang up the total call time is shown Ringer volume There are four levels 0 3 The default setting is 3 1 Press scroll to RINGER VOLUME Press The current setting is played 2 Scroll or to the volume you want Press to confirm Menu Secrecy Secrecy Using the phone 5799 Relate 2100 BT Server4 26 4 04 9 57 am Page 17 18 BT Relate 2100 BT SMS Server Edition 5 23 04 04 5799 Ringer melody There are 4 standard melodies and 6 polyphonic melodies 1 Press scroll to RINGER MELODY Press The current
13. the number you want or press one touch button 5 Press to send The display shows SMS SENDING and then either MESSAGE SENT or MESSAGE UNSENT before returning to standby A copy is stored in your Outbox Send a template text 1 Press If you have no texts waiting to be read the display shows WRITE MESSAGE Press 2 Press or to scroll through the template texts Press to select the template 3 Edit or add text by pressing or move the cursor to delete and the keypad to write 4 Press display shows SEND Press then enter the phone number and press A copy is stored in your Outbox S M S S M S SMS text messaging 5799 Relate 2100 BT Server4 26 4 04 9 57 am Page 36 37 BT Relate 2100 BT SMS Server Edition 5 23 04 04 5799 Drafts folder You can store messages in the Drafts folder for sending later Store 1 Press If the display shows INBOX scroll or to WRITE MESSAGE Press 2 Use the keypad to write your message Press or to display and insert a template 3 When you have finished writing press Display shows SEND Press to display SAVE TO DRAFT then Your message is saved in the DRAFTS folder 4 Press until the phone returns to standby Edit send and delete texts 1 Press scroll to DRAFTS and press The newest draft message is displayed 2 Scroll or to the text you want and press The text is displayed S M S Undo
14. which the sender adds to your telephone number You set this digit on your SMS phone so that only messages with 2 added to the number goes automatically to your phone The default setting is 9 which means no sub address is set Menu SMS text messaging Do not change the subaddress if you only use one SMS phone on your telephone line as you will lose messages You will only need to change the send and receive numbers if you change your SMS text message service provider you have a problem which requires you entering a different number 5799 Relate 2100 BT Server4 26 4 04 9 57 am Page 43 44 SMS text messaging BT Relate 2100 BT SMS Server Edition 5 23 04 04 5799 Choose a sub address between 1 and 8 which is not used by any other SMS telephone on your line You must now set this number into both the SEND and RECEIVE numbers programmed into your telephone Changing Send number sub address 1 Press Scroll to SMS PROVIDER then press 2 Press to delete the digit 9 at the end of the Send number 3 Enter the sub address digit you have chosen and press 4 The Receive number is displayed Press twice to delete the last two digits 9 0 5 Enter the sub address number you have chosen followed by Press to confirm Your sub address has now been changed 0 Menu Your sub address must be the same for send and receive 5799 Relate 2100 BT Server4 26 4 04 9 57 am Page 44 BT
15. 00 BT SMS Server Edition 5 23 04 04 5799 SMS Service Centre numbers To be able to send and receive SMS text messages you need the telephone number of your Network s SMS Centre These numbers have been pre loaded into the BT Relate 2100 The pre set number settings are SEND TEL NO 1470P17094009 1470 This will ensure that you do not withhold your number on this call P This inserts a pause before dialling the number RECEIVE TEL NO 08005875290 If you accidentally delete the SEND or RECEIVE SMS Service Centre numbers you will need to re enter them in order for your SMS Service to work SMS text messaging 1470 ensures that your number is not withheld and P represents a pause before dialling the number 5799 Relate 2100 BT Server4 26 4 04 9 57 am Page 42 43 BT Relate 2100 BT SMS Server Edition 5 23 04 04 5799 Changing SMS Centre numbers 1 Press scroll to SMS SERVICE PROVIDER and press 2 Display shows the current send number Press to delete the number and enter the new one Press to confirm 3 Display shows the current receive number Press to delete the number and enter the new one Press to confirm The phone returns to standby Sub address If you have more than one SMS phone on the same line you can use sub addresses to separate your incoming text messages so that they only go to the phone you want A sub address is simply an extra digit e g 2
16. 00 BT Server4 26 4 04 9 57 am Page 33 34 BT Relate 2100 BT SMS Server Edition 5 23 04 04 5799 Inbox outbox drafts Your BT Relate 2100 has 3 message boxes INBOX For all incoming SMS text messages The Inbox can hold up to 45 messages OUTBOX Where a copy of each message you have sent is stored The Outbox can hold up to 45 messages DRAFTS where you can store a message part written message to send later You can send messages up to 160 characters long For mobile phones the maximum is 140 characters How to write a text Use the keypad to write a message The character map shows you what letters numbers and symbols are available When writing a text message each press of the button gives you the next character shown in the character map on page 35 SMS text messaging 5799 Relate 2100 BT Server4 26 4 04 9 57 am Page 34 Character map For example to write Hello 1 Press twice to enter H 2 Press twice to enter E 3 Press three times to enter L 4 Press three times to enter L 5 Press three times to enter O 6 M N O 5 J K L 5 J K L 3 D E F 4 G H I 35 BT Relate 2100 BT SMS Server Edition 5 23 04 04 5799 SMS text messaging 1 amp _ a b c 2 d e f 3 g h i 4 j k l 5 m n
17. 3 04 04 5799 General information Connecting to a switchboard This product is intended for use within the UK for connection to public telephone network and compatible switchboards which support tone dialling and timed break recall If in doubt please consult your service provider Switchboard external line access code You may need to enter an access code e g 9 in order to get an outside line So that the switchboard has time to pick up an outside line you may also need to add a Pause after the access code You can do this as part of setting the access code Set access code and Pause 1 Press scroll to ACCESS CODE and press 2 Press or to set ACCESS CODE ON then press 3 Enter the access number up to 3 digits 4 If required press and press Display shows ACCESS CODE COMPLETED When the access code is switched On it will be dialled automatically when dialling from the phonebook or one touch buttons Access code On Off 1 Press scroll to ACCESS CODE and press 2 Press or to switch between ACCESS CODE ON OFF then press to confirm Menu Pause Menu 5799 Relate 2100 BT Server4 26 4 04 9 57 am Page 54 55 BT Relate 2100 BT SMS Server Edition 5 23 04 04 5799 General information Time break recall Earth loop recall A switch is located under the plinth to change to earth loop recall if required For your records Date of purchase Place of purchase
18. BT Relate 2100 BT SMS Server Edition 5 23 04 04 5799 User Guide BT RELATE 2100 5799 Relate 2100 BT Server4 26 4 04 9 57 am Page 1 Section BT Relate 2100 BT SMS Server Edition 5 23 04 04 5799 Send and receive SMS text messages Large easy read screen 200 Name and number Phonebook SIM card slot lets you copy Phonebook entries between your Relate 2100 and your mobile phone 5 One touch dialling buttons including BT Directory Enquiries and a direct dial to your network answering service Redial up to 5 of the last numbers called Handsfree use the phone without picking up the handset Caller Display shows who s calling and keeps details of received calls Welcome to your BT Relate 2100 corded telephone 5799 Relate 2100 BT Server4 26 4 04 9 57 am Page 2 Section BT Relate 2100 BT SMS Server Edition 5 23 04 04 5799 This User Guide provides you with all the information you need to get the most from your phone You must first set up your phone before you can use it This doesn t take long and is easy to do Just follow the simple instructions on the next few pages Need help If you have any problems setting up or using your BT Relate 2100 you may find the answer in Help at the back of this guide Got everything BT Relate 2100 base Handset and cord Mains power adaptor Telephone line cord Desk mounting plinth Wall plugs
19. Lift the handset or press 2 Press Your phone dials 1571 and you can hear your network s answering service announcement Edit 1 Press the one touch button you want then Display shows EDIT 2 Press to change the number then to change the name 3 Press then scroll or to select the ringer melody and to confirm Delete 1 Press the one touch button you want then Display shows EDIT 2 Scroll or to SAVE TO PHONEBOOK 3 Press to confirm or to cancel Undo Menu Menu 1 5 7 1 Handsfree M1 M5 one touch buttons 5799 Relate 2100 BT Server4 26 4 04 9 57 am Page 29 BT Relate 2100 BT SMS Server Edition 5 23 04 04 5799 You must store the full telephone number including the area code otherwise the name will not match the number stored in the phonebook If you subscribe to a Caller Display service you can see who is calling you as well as the time and date of their call If you have stored a name to go with the number in your phonebook the name will be displayed For example your display will look like this Caller information not available With some incoming calls the telephone number of the caller is not available and cannot therefore be displayed In this case your BT Relate 2100 provides you with some explanatory information UNAVAILABLE The number is unavailable WITHHELD The caller has withheld thei
20. M After copying the numbers from your phonebook to your mobile check that all numbers include the full national dialling codes as local numbers from your phonebook will not work on mobile networks 5799 Relate 2100 BT Server4 26 4 04 9 57 am Page 25 26 BT Relate 2100 BT SMS Server Edition 5 23 04 04 5799 2 If your SIM card is PIN protected the display shows PASSWD Enter the same PIN code as used on your mobile phone Press Display shows PLEASE WAIT 3 If necessary press or to display PHONEBOOK TO SIM 4 Press Press or to display COPY ENTRY and press 5 The first entry is displayed Press to scroll to the entry you wish to transfer Press and the entry is transferred Display shows RECORD SAVED Repeat for each entry you want to copy 6 When you have finished press repeatedly until you have exited all menus VIP ringing You can set your BT Relate 2100 phone to ring only when called by the numbers in the Phonebook assigned a ring melody polyphonic other than the default Switch VIP ringing On Off 1 Press then scroll or to VIP Press The current setting ON or OFF is shown 2 Press or to select ON or OFF then press to confirm Menu Undo Phonebook You must be registered to a Caller Display service for this feature to work This feature is useful if you do not wish to be disturbed by unknown callers With VIP ON callers who withhold their number
21. Relate 2100 BT SMS Server Edition 5 23 04 04 5799 No display Is the phone connected in to the mains power and switched on at the plug No dial tone Check that the telephone line cord is plugged into the phone socket Check that the phone is connected to the mains power and switched on Dial tone but phone will not dial out If connected to a switchboard PBX you may not have set the dialling access code see page 54 No ring Check that the ringer volume is switched ON see page 17 Check that VIP is switched OFF see page 26 No Phonebook name and number stored You must store both the number and the name when adding a new Phonebook entry see page 20 Help VIP set to ON will only ring if the caller s number is matched with one in your directory AND a ring tone is assigned not the default 45 5799 Relate 2100 BT Server4 26 4 04 9 57 am Page 45 46 BT Relate 2100 BT SMS Server Edition 5 23 04 04 5799 Display warnings TEL LINE DISCONNECTED and you cannot send texts Phone line may have been accidentally unplugged Plug it back in NO SMS PROVIDER You may have accidentally deleted your SMS provider s numbers See page 42 43 to re enter the numbers OUT BOX FULL DELETE SOME MESSAGES Your outbox has reached maximum capacity See page 41 to delete messages MESSAGE UNSENT The SMS provider has not received your text It is automatically saved in the Out
22. Relate 2100 is guaranteed for a period of 12 months from the date of purchase Subject to the terms listed below the guarantee will provide for the repair of or at BT s or its agent s discretion the option to replace the BT Relate 2100 or any component thereof which is identified as faulty or below standard or as a result of inferior workmanship of materials Products over 28 days old from the date of purchase may be replaced with a refurbished or repaired product 5799 Relate 2100 BT Server4 26 4 04 9 57 am Page 51 52 BT Relate 2100 BT SMS Server Edition 5 23 04 04 5799 General information The conditions of this guarantee are The guarantee shall only apply to defects that occur within the 12 month guarantee period Proof of purchase is required The equipment is returned to BT or its agent as instructed This guarantee does not cover any faults or defects caused by accidents misuse fair wear and tear neglect tampering with the equipment or any attempt at adjustment or repair other than through approved agents This guarantee does not affect your statutory rights Within the 12 month guarantee period If you experience difficulty using the product prior to returning it please read the Help section beginning on page 45 Outside of the 12 month guarantee period If your product needs repair after the guarantee period has ended the repair must meet the approval requirements for connection to t
23. ate 2100 has a menu system which is easy to use Each menu leads to a list of options For example when the phone is switched on and in standby press to open the main menu and use the or buttons to scroll through the options Press to select further options or confirm the setting displayed For example to change the 12 24 hour clock format 1 Press scroll to 12 24H FORMAT Press The current setting is played 2 Scroll or to select either 12 HOUR or 24 HOUR Press to confirm Exit or go back one level in the menu If you make a mistake you can return to the previous menu heading and then to standby by pressing If no buttons are pressed for 20 seconds your phone reverts to standby automatically Undo Menu Menu Getting to know your phone 5799 Relate 2100 BT Server4 26 4 04 9 57 am Page 13 14 BT Relate 2100 BT SMS Server Edition 5 23 04 04 5799 Menu map Press and to scroll through menu Main menu Set contrast SMS providers Access code VIP Set time 12 24h format SMS alert Ringer melody Ringer volume SIM copy Press and to scroll through menu SMS menu Write message Inbox Outbox Drafts Press and to scroll through menu Phonebook New Edit Delete Delete all Save to M1 M5 Press and to scroll through to required number then press to scroll through menu Calls menu Save to Delete Delete all Menu Calls S M S Menu
24. box Try sending it from the Outbox later There may be a fault on the line Check that your phone is working properly You may have more than one product plugged into the line Remove other products and try again Help 5799 Relate 2100 BT Server4 26 4 04 9 57 am Page 46 47 BT Relate 2100 BT SMS Server Edition 5 23 04 04 5799 Cannot send text Check send service centre number is correct including 1470 prefix see page 42 Check call barring option 4 is not activated on your line if you have the call barring service rented from BT Cannot receive text Check receive service centre number is correct see page 42 Ensure you have subscribed to a Caller Display service and that it is active You can check this by noting if your phone displays data regarding your caller s number when you receive an incoming call You are only receiving incoming messages as voice text May be due to your telephone line being de registered Text the work Register to 00000 You will receive a confirmation message back This assumes that your Caller Display service is active and working on your line Help Messages sent to 00000 are not charged for 5799 Relate 2100 BT Server4 26 4 04 9 57 am Page 47 Calls from the SMS server cause the ringer to chirp Cable Networks typically NTL Telewest deliver a single burst of ringing before the data which identifies the call as a text Contact BT if delivery of night ca
25. ced by The Art amp Design Partnership Ltd Printed in China Visit us at www bt com 5799 Relate 2100 BT Server4 26 4 04 9 57 am Page 59
26. ceived when the Calls list is full the oldest entry will be replaced with details of the new caller 5799 Relate 2100 BT Server4 26 4 04 9 57 am Page 31 32 BT Relate 2100 BT SMS Server Edition 5 23 04 04 5799 Save number to Phonebook 1 Press Scroll or to the entry you want 2 Press Display shows SAVE NUMBER 3 Press You can now edit the number if necessary Press 4 Enter the name Press to confirm Display shows ASSIGN RING TONE Press to use default or scroll or to select a ring tone and press to confirm Display shows RECORD SAVED Delete entry 1 Press Scroll or to the entry you want 2 Press Scroll or to DELETE and press Delete entire list 1 Press then Scroll or to DELETE ALL and press Display shows ARE YOU SURE Press to confirm Menu Calls Menu Calls Menu Calls Caller Display Customers using BT Callsign must use ringers 1 4 which will follow the applied ring cadence 5799 Relate 2100 BT Server4 26 4 04 9 57 am Page 32 BT Relate 2100 BT SMS Server Edition 5 23 04 04 5799 Welcome to the SMS Text Messaging service on your BT Relate 2100 The SMS Service is provided by BT Your BT Relate 2100 can send and receive messages to any mobile phone from participating mobile networks and compatible landline telephones in the UK The fixed line SMS service is provided under BT s terms and conditions for tel
27. ecy R Pause Ha 3 09PM 3 NEW TOTAL Getting to know your phone 10 BT Relate 2100 BT SMS Server Edition 5 23 04 04 5799 SMS light Flashes when you have new SMS text messages page 39 Calls light Flashes when you have new calls in the Call list page 31 Calls Press to open the Calls list page 31 Redial Press to redial one of the last 5 numbers page 16 Undo Go back to previous screen then standby Delete Secrecy During a call press and release to stop your caller hearing you page 17 R Used with switchboard functions page 51 and BT Calling Features page 30 Pause Enters a pause in a stored number page 54 Handset buttons 5799 Relate 2100 BT Server4 26 4 04 9 57 am Page 10 BT Relate 2100 BT SMS Server Edition 5 23 04 04 5799 1 2 3 4 5 6 7 8 9 0 A B C J K L M N O G H I P Q R S T U V W X Y Z D E F Menu Undo Calls Redial S M S SMS Calls BT Relate 2100 Secrecy R Pause Handsfree 1 1 8 5 0 0 1 5 7 1 3 09PM 7 02 3 NEW CALLS TOTAL 11 SMS Handset park If the phone is wall mounted you can hang the handset here if you need to move away from the phone during a call Scroll through menu options Phonebook entries page 20 texts and Calls lists page 31 Also use to set the ha
28. ephone service These can be found by visiting the BT com website at http www bt com terms tor htm To subscribe to the SMS text messaging service When you send your first SMS text message from your BT Relate 2100 you will automatically be registered for the service On receipt of your first SMS through the service the system will send you a welcome SMS message back You may also register by sending the word Register to 00000 upon which you will receive a confirmation message Cost of the fixed line service There is no subscription charge other than the subscription to Caller Display Visit the BT com website www bt com to find out how much it costs to send a text message depends upon your call package SMS text messaging 33 IMPORTANT You must subscribe to your Network Provider s Caller Display Service in order to use SMS text messaging A quarterly fee is payable You must not have your telephone number withheld for this service to work You may also send messages to landline phones that are NOT SMS compatible Messages to non compatible lines will be connected to voice text and delivered in spoken words to the telephone as a call Please note that the conversion can translate common abbreviations and smileys etc but to ensure maximum clarity of message delivery abbreviations etc should be used sparingly Some other network provider lines may not be compatible with this SMS service 5799 Relate 21
29. ete entry 21 Delete all 21 Copying 22 Copy to M1 M5 22 Copy from one touch to Phonebook 22 Copying with SIM card 23 Inserting SIM card 23 Copy SIM entries to phonebook 24 Copy selected entries to phonebook 24 Copy all phonebook entries to SIM 25 Copy selected entries to SIM 25 VIP ringing 26 M1 M5 one touch buttons Store 27 Dial 27 BT Directory Enquiries M4 28 1571 M5 29 Edit 29 Delete 29 4 In this guide BT Relate 2100 BT SMS Server Edition 5 23 04 04 5799 5799 Relate 2100 BT Server4 26 4 04 9 57 am Page 4 5 In this guide BT Relate 2100 BT SMS Server Edition 5 23 04 04 5799 Caller Display Caller information not available 30 New calls indicator 31 Calls list 31 View and dial 31 Save number to phonebook
30. g conditions 1 Press SET CONTRAST is displayed Press The current setting is shown 2 Scroll or to change the amount of contrast then press to confirm Menu Menu Menu Using the phone 5799 Relate 2100 BT Server4 26 4 04 9 57 am Page 19 BT Relate 2100 BT SMS Server Edition 5 23 04 04 5799 Store up to 200 names and numbers Names can be up to 16 characters and numbers up to 16 digits Store 1 Press then Display shows NEW 2 Press and enter the number Press and enter the name 3 Press then scroll or to set the ringer melody you want for this entry 4 Press to confirm Display shows RECORD SAVED Dial 1 Press Display shows the first entry 2 Scroll or to the entry you want Or Search alphabetically For example to find Tom press to display entries beginning with T and scroll or if necessary 3 Lift the receiver or press to dial handsfree 8 T U V Menu Phonebook 20 Entering names Use the keypad letters to enter names e g to store TOM Press once to enter T Press three times to enter O Press once to enter M If you make a mistake press to delete the last character or digit Press to change between upper and lower case Press to insert a space Press or to move the cursor Press for other punctuation characters see character map on page 35 The first letter of any entry will be
31. he telephone network We recommend that you contact BT s approved repair agent TecLogic on 01672 564444 or a local qualified repairer 5799 Relate 2100 BT Server4 26 4 04 9 57 am Page 52 53 BT Relate 2100 BT SMS Server Edition 5 23 04 04 5799 General information Returning your phone Where possible pack the product in its original packaging Please remember to include all parts including the line cords and power supply units Please note that we cannot take responsibility for goods damaged in transit Please obtain and keep proof of posting from the sender Technical information How many telephones can you have All items of telephone equipment have a Ringer Equivalence Number REN which is used to calculate the number of items which may be connected to any other telephone line Your BT Relate 2100 has a REN of 1 A total REN of 4 is allowed If the total REN of 4 is exceeded the telephone may not ring R amp TTE This product is intended for use within the UK for connection to the public telephone network and compatible switchboards This equipment complies with the essential requirements for the Radio Equipment and Telecommunications Terminal Equipment Directive 1999 5 EC If you would like a copy of the Declaration of Conformity please visit www ateamtech com products doc relate2100 5799 Relate 2100 BT Server4 26 4 04 9 57 am Page 53 54 BT Relate 2100 BT SMS Server Edition 5 2
32. itchboard 54 Access code and Pause 54 Access code on off 54 Time break recall and earth loop recall 55 BT Accessories and Replacements 55 For your records 55 Wall mounting template 57 5799 Relate 2100 BT Server4 26 4 04 9 57 am Page 5 WARNING Do not place your BT Relate 2100 in the bathroom or other humid areas IMPORTANT Your BT Relate 2100 must be plugged into the mains power at all times Location You need to place your BT Relate 2100 within 2 metres of a mains power and telephone socket so that the cables will reach Setting up 1 Connect the handset Plug the shortest end of the curly handset cord into the handset and the other end into the socket on the underside of the telephone BT Relate 2100 BT SMS Server Edition 5 23 04 04 5799 Getting started 6 Handset cord longer end 5799 Relate 2100 BT Server4 26 4 04 9 57 am Page 6 2 Connect the telephone line cord and mains power cables to the underside of phone 3 Route the cables as shown below for wall mounting or desk mounting 7 Getting started The base station must be plugged into the mains at all times Use the channels going up for desk mounting Use the channels going down for wall mounting BT Relate 2100 BT SMS Server Edition 5 23 04 04 5799
33. lay indicates the number of NEW SMS messages The SMS light flashes The standby screen lists your new messages and calls The number of new messages received stays on screen until they have been read When all new messages have been read the SMS light stops flashing and the standby screen shows the total number of messages From your inbox you can read texts write a new message reply to the sender forward the text to another person delete texts and save the sender s number to the Phonebook or M1 M5 button 1 Press The display shows INBOX Press Details of the newest message is shown first S M S SMS text messaging 5799 Relate 2100 BT Server4 26 4 04 9 57 am Page 39 40 BT Relate 2100 BT SMS Server Edition 5 23 04 04 5799 2 Press to read the message OR scroll or to the next message and then press When reading a text press and scroll or through these options WRITE Press to write a new message REPLY Press to reply to the sender of the message FORWARD Press to forward the message to another number DELETE Press to delete the message DELETE ALL Press to delete all the messages in the INBOX SAVE TO Press to save the sender s telephone number in the Phonebook or M1 M5 one touch button Press again to select the phonebook and a name to go with the number or press to select a one touch button 3 After selecting an option foll
34. lic switched telephone networks and private switchboards in the United Kingdom Safety General Only use the power supply included with the product Using an unauthorised power supply will invalidate your guarantee and may damage the telephone The item number for the power supply used with the base is 022076 Do not dismantle the phone This could expose you to high voltages or other risks Do not situate the product in the bathroom or other humid areas Cleaning Simply clean the handset and base with a damp not wet cloth or an anti static wipe Never use household polish as this will damage the product Never use a dry cloth as this may cause a static shock General information 50 5799 Relate 2100 BT Server4 26 4 04 9 57 am Page 50 51 BT Relate 2100 BT SMS Server Edition 5 23 04 04 5799 General information Environmental Do not expose to direct sunlight Do not stand your product on carpets or other surfaces which generate fibres or place it in locations preventing the free flow of air over its surfaces Do not submerge any part of your product in water and do not use it in damp or humid conditions such as bathrooms Do not expose your product to fire explosive or other hazardous conditions There is a slight chance that your phone could be damaged by an electrical storm We recommend that you unplug the power an telephone line cord for the duration of the storm Guarantee Your BT
35. lls cuases a disturbance A personal delivery times profile can be set up 48 Help BT Relate 2100 BT SMS Server Edition 5 23 04 04 5799 Further help and advice for SMS related queries on BT lines BT Residential customers call 151 choose option 2 when prompted by the Fault Management Service select option 2 input your phone number on the handset and wait to speak to a customer adviser BT Business customers call 154 choose option 2 when prompted by the Fault Management Service select option 2 input your phone number on the handset and wait to speak to a customer adviser For other telephone service providers please contact their customer services General sales enquiries BT Residential lines call 150 BT Business lines call 152 For other telephone service providers please contact their customer services Billing enquiries Refer to the telephone number shown on your telephone bill 5799 Relate 2100 BT Server4 26 4 04 9 57 am Page 48 49 Help BT Relate 2100 BT SMS Server Edition 5 23 04 04 5799 Other functions and services available from the SMS service By sending the following commands to the BT text self administration facility you can control functions and capabilities in your SMS phone and the way messages are handled Press the button Press to write SMS Type in the following commands depending upon what you wish to do and then press Press again and
36. ndsfree volume Move the cursor when writing text page 20 Phonebook Opens the 200 name and number Phonebook menu page 20 SMS Opens the SMS text menu page 36 Menu Opens the main menu page 13 Saves the settings you have chosen M1 M5 one touch Memory buttons for you one touch dialling of stored numbers page 27 Handsfree Make and receive calls without having to pick up the handset page 15 M5 1571 Pre set one touch dialling to your network s answering service page 29 Indicator flashes when you have new voice messages in your 1571 network mailbox 11 5799 Relate 2100 BT Server4 26 4 04 9 57 am Page 11 12 BT Relate 2100 BT SMS Server Edition 5 23 04 04 5799 Getting to know your phone Phone in use Secrecy is on Your caller cannot hear you NEW New entries in the Calls list Handsfree is on REPT A number in the Calls list has called more than once 002 The number of the Calls list or SMS text message you are viewing VIP VIP feature on SMS SMS message received Sample standby screen These are where the LCD icons and information will appear Display icons These are the symbols you will see on your phone s screen Time Total Calls list entries Date Total SMS text messages 5799 Relate 2100 BT Server4 26 4 04 9 57 am Page 12 13 BT Relate 2100 BT SMS Server Edition 5 23 04 04 5799 Navigating the menu Your BT Rel
37. oken out of a card make sure the break leaves smooth edges on your SIM 5799 Relate 2100 BT Server4 26 4 04 9 57 am Page 23 24 BT Relate 2100 BT SMS Server Edition 5 23 04 04 5799 Copy SIM entries to Phonebook 1 Insert the SIM card press then scroll to SIM COPY Press If your SIM card is protected the display shows PASSWD Enter the same PIN code as used on your mobile phone Press Display shows PLEASE WAIT 2 If necessary press or to display SIM TO PHONEBOOK 3 Press Press or to display COPY ALL and press 4 Screen shows PLEASE WAIT and then indicates how many entries have been saved 5 When you have finished press until you have exited all menus Copy selected entries to Phonebook 1 Insert the SIM card press then scroll to SIM COPY Press If your SIM card is protected the display shows PASSWD Enter the same PIN code as used on your mobile phone Press Display shows PLEASE WAIT 2 Display shows SIM TO PHONEBOOK 3 Press Press or to display COPY ENTRY and press Menu Undo Menu Phonebook All numbers copied from your SIM with a 44 will be replaced with 0 This will enable you to dial without having to edit each entry Please note that if you are using this product outside the UK all your UK numbers will need to be edited with the correct dialling code On your mobile if your name and number are saved on your phone mem
38. ory you will need to copy them to your SIM card before using the SIM on your BT Relate 2100 Refer to your mobile phone user guide 5799 Relate 2100 BT Server4 26 4 04 9 57 am Page 24 25 BT Relate 2100 BT SMS Server Edition 5 23 04 04 5799 4 The first entry is displayed Press to scroll to the entry you want to transfer and then press to transfer it 5 When you have finished press until you have exited all menus Copy all Phonebook entries to SIM 1 Press then scroll to SIM COPY Press 2 If your SIM card is PIN protected the display shows PASSWD Enter the same PIN code as used on your mobile phone Press Display shows PLEASE WAIT 3 If necessary press or to display PHONEBOOK TO SIM 4 Press Press or to display COPY ALL and press 5 Screen shows PLEASE WAIT and then indicates how many entries have been saved 6 When you have finished press repeatedly until you have exited all menus Copy selected entries to SIM 1 Insert the SIM card press then scroll to SIM COPY Press Menu Undo Menu Undo Phonebook Your PIN number is the same number entered on your mobile If you enter the PIN 3 times incorrectly your SIM will lock you out It is suggested that after 2 failed attempts you replace the SIM in your mobile phone and enter a code as normal If your PIN is locked you will need to contact your mobile phone operator to unlock your SI
39. ow the on screen prompts using to confirm Or press to return to the previous menu Undo Menu SMS text messaging If the message is too long for the screen the first part is shown Press or to scroll to the next part of the message The date and time the message was received is shown The sender s number is also displayed or if the message is from a sender whose number is stored in the Phonebook the name is displayed 5799 Relate 2100 BT Server4 26 4 04 9 57 am Page 40 41 BT Relate 2100 BT SMS Server Edition 5 23 04 04 5799 Outbox Your Outbox holds up to the last 45 sent text messages From your Outbox you can read view forward and delete messages 1 Press scroll to OUTBOX and press The newest draft message is displayed 2 Press to read the message OR scroll or to the next message and then press When reading a text press and scroll or through these options WRITE Press to write a new message FORWARD Press to forward the message to another number DELETE Press to delete the message DELETE ALL Press to delete all the messages in the INBOX SAVE NUMBER Press to save number 3 After selecting an option follow the on screen prompts using to confirm Or press to return to the previous menu Undo Menu S M S SMS text messaging 5799 Relate 2100 BT Server4 26 4 04 9 57 am Page 41 42 BT Relate 21
40. r number RINGBACK Ringback call OPERATOR The call has been made via the operator PAYPHONE The caller is ringing from a payphone INTERNATIONAL International call Caller Display 30 5799 Relate 2100 BT Server4 26 4 04 9 57 am Page 30 31 BT Relate 2100 BT SMS Server Edition 5 23 04 04 5799 Calls list Your BT Relate 2100 lets you view details of the last 30 callers Entries are stored in the order they were received If a new number is received when the list is full the oldest entry is replaced The Calls list can store numbers up to 16 digits long and names up to 16 characters New calls indicator When you have new calls the red Calls light flashes and the number of new calls is displayed When all new calls have been viewed the Calls light goes on and the standby screen looks like this View and dial number the Calls list 1 Press details of the latest call are displayed Scroll or through the list to the number you want 2 Press or to dial Handsfree Calls Caller Display The Calls list shows the last call received from each number So if a caller rings twice from the same number only details of the latest call are kept REPT will be on the display indicating repeated call When you reach the last entry the display shows END OF LIST You can display scroll through and dial numbers in the Calls lists and copy them into the Phonebook If a call is re
41. setting is played 2 Scroll or to the melody you want Press to confirm Set time and date If you have subscribed to your network s Caller Display service the time and date is set automatically when you receive your first call You can also set the time and date manually 1 Press then scroll or to SET TIME Press 2 Press or to set the hour then press 3 Press or to set the minutes then press The date is displayed 4 Press or to set the day then Press or to set the month then Press or to set the year then 5 Display shows DATE COMPLETED and returns to standby Menu Menu Using the phone You must use the buttons to change the time settings The numeric buttons have no function in this mode 5799 Relate 2100 BT Server4 26 4 04 9 57 am Page 18 19 BT Relate 2100 BT SMS Server Edition 5 23 04 04 5799 12 24h clock format Set the format you prefer 1 Press then scroll or to 12 24 HOUR FORMAT Press The current setting is displayed 2 Scroll or to change the setting and press to confirm SMS audible alert When you have new SMS text messages your phone will give a series of 3 beeps to alert you 1 Press then scroll or to SMS ALERT Press The current setting is shown 2 Press or to select ON or OFF then press to confirm Display contrast You can adjust your phone s display to suit different lightin
42. you require and will connect you through if you want us to Calls cost 0 25 pence per second 15p per minute with a 40p connection charge Prices are correct at the time of going to press December 2003 and charges for calls to this number made from other networks may vary Your telephone service provider may have chosen not to make 1185 00 available from your telephone line in which case you should contact your supplier and ask for service to be provided If you have any enquiries about 118 500 please write to BT Directories FREEPOST SF10193 Sheffield S6 2NT 1 Lift the handset or press 2 Press Your phone dials 118 500 1 1 8 5 0 0 Handsfree M1 M5 one touch buttons You can copy a number from the Phonebook to a one touch button and vice versa see Copying page 22 If you wish you can overwrite M5 with a number you prefer 5799 Relate 2100 BT Server4 26 4 04 9 57 am Page 28 29 BT Relate 2100 BT SMS Server Edition 5 23 04 04 5799 1571 is a network service Messages are held on the BT Network not on the product Your phone will automatically check for new messages 1 minute after use and every 30 minutes thereafter During this period the icon will be displayed This is normal 1571 M5 The M5 one touch button is pre set to 1571 for easy dialling to your network s answering service When your answering service receives voice messages the M5 light flashes 1

BT 2100 Telephone User Manual

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