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Brother MFC-J430W All in One Printer User Manual

Contents

1. cccccsecceeeeeeeeeeeeeeeeees 3 Operation from external and extension telephones ccceeceeeeeeeeeeeeeeees 38 Using a cordless external telephone rrnnrnnnnnnrnnnnnornarnnnrnannanrnernannnernnennnnn 38 VEN TOMO COQGS sariei aen n Meee ee eee ee ene eter eee eee tte ec eee ee 38 T Dialling and storing numbers 40 HOWTO NU EE 40 Manara 0 EEE ETE 40 Speed Dialling orrrarrnrrnnrnnrrnnrnarvnnnvnnrnernannnernasnnernunnnernuennnenannnenneenusnnennneener 40 ANN 40 FAX RENA Ledere 41 Additional Dialling Operations rrranrrnnrnnnrnanrnnnnnnnrnannnnnnnnrnnnnnnnnnnnrnannnanenannnnsene 41 Outgoing Call history ccc cece eecceeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeueeseeeeeteeeseeteeseenees 41 AE DIN 42 Stoning aa 10 10 0 3 JE nEn EEA EEE NE E AAi 43 Sene Eemol EEE E E EEA 43 Storing Speed Dial numbers rrrrrrrrrnnrrnrrvarvnrevnrnnrrnernnnnnernnnnnernennnsenennnsnnene 43 Changing Speed Dial names OF numbers rrrrrrrrrnrenrrnarnnernarnnernernnernernnsnnee 43 8 Making copies 45 OWL 06 0 PRE 45 OD 0 0 og 0 NE EE EE 45 GODY SENNO EEE ee eee eae 45 PT UN 46 9 How to print from a computer 47 FN 47 10 How to scan to a computer 48 gt ere ag ao a OG UI UM EE 48 Scanning using the SCAN Key rrrrrnnurnnnnnnrnanrnaneranevannnnnnnannnnnnnernnannnenneennnennnen 48 Scanning USING a scanner driver rrrrrrrrrrraravnrrrarrvarrranerarrnnnrnannnernnernanennsennsenne
2. Test Print Print EE Lets you check the print uality or alignment Alignment q y g Ba m head Ink Volume Lets you check the See available ink volume General Setup Mode Timer Sets the amount of time before the machine OSec returns to FAX mode 30Secs 1Min 2Mins 5Mins Paper Type Plain Paper Sets the type of paper in fet caper the paper tray Brother BP71 Brother BPol Other Glossy Transparency Paper Size Sets the size of paper in ae the paper tray 10x LS Cri Letter Advanced User s Guide The factory settings are shown in Bold with an asterisk 2 78 Menu and features eve fie teves onions asst Paso General Setup Volume Ring Adjusts the ring volume Continued Beeper Adjusts the beeper volume Speaker Adjusts the speaker volume LCD Settings LCD Contrast Adjust the contrast of the BEBO LCD EHD T EuT EEN O BEBO Backlight You can adjust the brightness of the LCD backlight Dim Timer OTT You can set how long the LCD backlight stays on for An after the last key press 20Secs 30Secs Sleep Mode 1Min You can choose how long the machine will remain 2Mins idle before it goes into 3Mins Sleep mode 5Mins 10Mins 30Mins 60Mins Advanced User s Guide The factory settings are shown in Bold with an asterisk 79 even revez roves options Descriptions Page 31 Fax Setup Receive Ring Delay 0 Sets
3. rrrnrerarnnrrnernnnnnernannnernnnnnnen 43 PAUSE een 43 SCOUT ER 40 Speed Dial Changing rrrererarnnrenernnrrnernunnnernnunnnen 43 UN sete se sececc cede ereceeeenceatees aeteaeeess 40 R Receive Mode Extemal TAD serris 29 FAX AUG E EET 29 Pax Manual serce 29 FL 29 Redial Pause Je 41 Resolution ON cose ee reece ne eee eee eee eee 96 E P EEE 95 MM 98 SCA ee 97 Ring Delay setting rrrnrrnrrnnrnarnnnrnnnnnrr 31 S Scanning See Software User s Guide Shipping the machine ccceeceeeee ees 56 Sockets EXT External telephone ccceeee ee 3 Speed Dial nanging NE 43 Se TU OID scacteraresssreosnecrimesacnnesaeaaates 43 VE als EE E 40 T TAD telephone answering device external anrnrnnnnnnavnnnanavnnneravnenenevnene 29 36 COMING COINS re 36 Receive Mode rmarrarnnnnnnnnnnnnrnennernnnner 29 recording OGM rrernnrrnnrnnrnnnrnnrnnnennnne 37 Telephone line CONNECTIONS rrarranrnnrnernnnnannarnnnnnnnnsnnse 36 difficulties oo eee ec cece seeceeee este eeeeeneeene 71 Interference VOIP rurnnnennnnnnenernnnener 15 multi line PABX rerrorrnrrnnrnarenernannnere 37 Text entering 2 0 cece ceccecceeseeceeeeeeeeeeeeees 91 special characters cccececeeeeeeeeeeeees 91 Transferring your faxes or Fax Journal report arrnrrnnnnrnnnenernernnnner 63 Transparencies 0esee 19 20 22 94 Troubleshooting ccceecceeeeeeeeee
4. If the LCD shows Cannot Print and Replace Ink see Replacing the ink cartridges gt gt page 50 Check that the correct printer driver has been installed and chosen Make sure that the machine is online Windows XP Click Start and then Printers and Faxes Right click Brother MFC XXXXX where XXXXX is your model name If the printer is offline it will show Use Printer Online Select this option to enable the printer Windows Vista Click Control Panel Hardware and Sound and then Printers Right click Brother MFC XXXXX where XXXXX is your model name If the printer is offline it will show Use Printer Online Select this option to enable the printer Windows 7 Click and then Devices and Printers Right click Brother MFC XXXXX where XXXXX is your model name and choose See what s printing Click Printer and make sure that Use Printer Offline is unchecked 68 Troubleshooting Printing continued Difficulty Suggestions Poor print quality Check the print quality See Checking the print quality gt gt page 54 Make sure that the Media Type setting in the printer driver or the Paper Type setting in the machine s menu matches the type of paper you are using See Paper Type gt gt page 18 gt gt Software User s Guide Printing Windows gt gt Software User s Guide Printing and Faxing Macintosh Make sure that your ink cartridges are fresh The following may cause ink to clo
5. Network Users Guide WW The factory settings are shown in Bold with an asterisk 2 82 Menu and features Network WPS severe Code You can easily configure your wireless network entntes settings using WPS with a PIN code WLAN Status Status You can see the current wireless network status Signal You can see the current wireless network signal strength SSID You can see the current SSID Comm Mode You can see the current Communication Mode MAC Address You can see your machine s MAC address from the control panel WLAN Enable On Lets you use the wireless network connection Of f Network Reset Restore all network settings to factory default Network User s Guide The factory settings are shown in Bold with an asterisk 83 Menu g level Level eves Options Deseripions Page Print Reports MMT verify Prints these lists and See gt Quick Dial Alphabetical reports Order Numerical Order Fars e o fuser sess Ss SSS Caller ID hist Caller ID hist hist Machine Info Serial No EE _ you check the serial number of your machine Initial Setup Receive Mode Fax Auto Choose the Receive Mode that best suits your Fax Tel needs External TAD Fax Manual Date amp Time Sets the date and time on See the LCD and in the headings of the faxes you send Station ID Enter your name and fax number to appear on each page you fax ee
6. gt gt Software User s Guide Scanning a Macintosh document using the WIA driver Windows gt gt Software User s Guide Scanning a document using the TWAIN driver Macintosh gt gt Software User s Guide Scanning a document using the ICA driver Mac OS X 10 6 x ap Start a scanning application and click the Scan button 2 Adjust the settings such as Resolution Brightness and Scan Type in the Scanner Setup dialog box 3 Click Start or Scan to begin scanning 49 Replacing the ink cartridges Your machine is equipped with an ink dot counter The ink dot counter automatically monitors the level of ink in each of the four cartridges When the machine detects an ink cartridge is running out of ink the machine will display a message on the LCD Note For example when one of the ink cartridges is nearly empty the LCD will display Ink low name of color You should purchase a replacement cartridge in preparation for when the machine indicates the color is completely empty When one of the ink cartridges is empty the LCD will display Cannot Print or B amp W Print Only You should only replace the actual ink cartridge when this message Cannot Print Or B amp W Print Only appears on the LCD The LCD will show which ink cartridge Is low or needs replacing Be sure to follow the LCD prompts to replace the ink cartridges in the correct order Even though the machine tells you to replace an
7. BASIC USER S GUIDE MFC J430W Version O CHN ENG To create a better environment Please cooperate Firstly thank you very much indeed for using our Brother products Brother focuses on the earth environment concerned And make a basic policy which is to concern about the earth environment including any workflow from product development to discard The local citizen should be responsible for local society and its environment during these environment protection activities Therefore we hope you ll take part in this environment plan and pay attention to environment protection points as below while discarding used consumables 1 2 Please deliver the used package materials to relevant waste disposal office for recycle When you discard used consumables please follow and carry on relevant local regulations properly When the machine need replacing parts for the maintenance and repair please discard used circuit boards used electrical parts and products as disposed electrical materials some parts in the machine can be used on the same series model machines which produced by the same factory Note If you want to replace the parts please contact your local Brother repair station 2012 Brother Industries Ltd User s Guides and where do I find it Which manual What s in it Product Safety Guide Read this Guide first Please read the Safety Printed In the box Instructions before you set up your machine see th
8. Download the Presto PageManager installer Access to the internet is required Brother Solutions Center The Brother Solutions Center is a web site offering information about your Brother product including FAQ s User s Guides Driver updates and tips to help get the most from your machine E To download and install Presto PageManager click Presto PageManager m For the latest news and product support information click Brother Solutions Center m To visit our website for original Brother Supplies click Supplies Information General information Chapter 1 Control panel overview eA Fata tn sean MFC J430W oe gt 00 07 01 01 2012 Fax Mem EN 1 1 Mode keys 3 Start keys E FAX E Mono Start Lets you access the FAX mode Lets you start sending faxes or making copies in monochrome Also lets you start a E MEW SCAN scanning operation in color or mono depending on the scan setting in the ControlCenter software Color Start Lets you start sending faxes or making Lets you access the SCAN mode Lets you access the COPY mode 2 Telephone keys copies in full color Also lets you start a E Redial Pause scanning operation in color or mono Redials one of the last 30 numbers called depending on the scan setting in the It also inserts a pause when dialling ControlCenter software m Hook Press before dialling if you want to make i DD SLOPE KI
9. Make sure you are using the recommended types of paper See Acceptable to run paper and other print media gt gt page 19 Don t handle the paper until the ink is dry Make sure you are using Brother Original Innobella ink If you are using photo paper make sure that you have set the correct paper type If you are printing a photo from your PC set the Media Type of the printer driver Stains appear on the reverse side Make sure the printer platen is not dirty with ink Advanced User s Guide or at the bottom of the page Cleaning the machine s printer platen Make sure you are using Brother Original Innobella ink Make sure you are using the paper support flap See Loading paper and other print media page 12 69 Printing continued Difficulty Suggestions The machine prints dense lines on Check Reverse Order in the Basic tab of the printer driver the page The printouts are wrinkled Windows users In the printer driver Advanced tab click Colour Settings and uncheck Bi Directional Printing Macintosh users In the printer driver choose Print Settings click Advanced choose Other Print Options and uncheck Bi Directional Printing Make sure you are using Brother Original Innobella ink sure you are using Brother Make sure you are using Brother Original Innobella ink Innobella ink Cannot perform Page Layout Check that the paper size setting in the appli
10. Cut Sheet A4 210 x 297 mm 8 3 x 11 7 in Letter 215 9 x 279 4 mm 8 1 2 x 11 in Executive 184 x 267 mm 7 1 4 x 10 1 2 in JIS B5 182 x 257 mm 7 2 x 10 1 in User Defined A5 148 x 210 mm 5 8 x 8 3 in Yes A6 105 x 148 mm 4 1 x 5 8 in Yes Cards 10 x 15 cm 4 x 6 in Yes 13 x 18 cm 5 x 7 in Yes 127 x 203 mm 5 x 8 in Yes Postcard 1 100 x 148 mm 3 9 x 5 8 in User Defined Postcard 2 148 x 200 mm 5 8 x 7 9 in User Double Defined Envelopes C5 Envelope 162 x 229 mm 6 4 x 9 in Yes DL Envelope 110 x 220 mm 4 3 x 8 7 in Yes COM 10 105 x 241 mm 4 1 8 x 9 1 2 in Yes Monarch 98 x 191 mm 3 7 8 x 7 1 2 in Yes Y4 Envelope 105 x 235 mm 4 1 x 9 3 in User Defined Transparencies A4 210 x 297 mm 8 3 x 11 7 in Letter 215 9 x 279 4 mm 8 1 2 x 11 in A5 148 x 210 mm 5 8 x 8 3 in 21 Chapter 2 Paper weight thickness and capacity Pete fees sheets EA Cards Photo Card Up to 220 g m Up to 0 25 mm Index Card Up to 120 g m Up to 0 15 mm Transparencies Up to 100 sheets of 80 g m paper 1 2 BP71 260 g m paper is especially designed for Brother inkjet machines 22 How to load documents You can send a fax make copies and scan from the ADF automatic document feeder and from the scanner glass Using the ADF The ADF can hold up to 15 pages and feeds each sheet individually Use 90 g m paper and always fan the edges of the pages before placing them in the AD
11. even if Real Time TX S set to Off Cancelling a fax in progress If you want to cancel a fax while the machine is scanning dialling or sending press Stop Exit 27 Chapter 4 Transmission Verification Report You can use the Transmission Verification Report as proof that you sent a fax This report lists the sender s name or fax number the time and date of transmission duration of transmission number of pages sent and whether or not the transmission was successful There are several settings available for the Transmission Verification Report E On Prints a report after every fax you send E On Image Prints a report after every fax you send portion of the fax s first page appears on the report E Off Prints a report if your fax is unsuccessful due to a transmission error Off Is the default setting E Off Image Prints a report if your fax is unsuccessful due to a transmission error A portion of the fax s first page appears on the report D Press Menu Press A or to choose Fax Press OK Press A or to choose Report Setting Press OK Press OK Press A or to choose On On Image Off or Off Image Press OK Press Stop Exit 28 Press A or V to choose Transmission KA Note e If you choose On Image or Off Image the image will only appear on the Transmission Verification Report if Real Time Transmission is set to Off gt gt Advanced User s G
12. gt page 5 Scan to Image You can scan a color picture into your graphics application Web Service sen You can scan data by you install Web protocol Services Scan for OCR S E displayed in your computer s Scan for Print Windows Explorer Software User s Guide The factory settings are shown in Bold with an asterisk 87 cory SE even iev reves options Descriptions Page Quality Fast Choose the Copy resolution for the next Normal copy Best Paper Type Plain Paper Choose the paper type that matches the paper in Inkjet Paper the tray Brother BP71 Brother BPol Other Glossy Transparency Paper Size Choose the paper size that matches the paper in Ab the tray 10x1506m Letter 10x15cm gt A4 You can choose the nlargement ratio for th sider et next copy A5 A4 Reduce LTR A4 You can choose the reduction ratio for the next A4 LTR copy LGL A4 A4 A5 A4 gt 10x15cm Fit to Page Your machine will adjust the size automatically to the paper size you set Custom 25 400 You can choose the enlargement or reduction ratio for your type of document Advanced User s Guide The factory settings are shown in Bold with an asterisk Eg 88 Menu and features CE ae m ON nis the density of suse mel Joes 8 m OE Stack Sort Stack You can choose to stack or sort multiple copies SOrt Page Layout off linl You can make N in 1 2 in 2in
13. want to dial Press OK Press OK to choose Send a fax Search You can search for names you have stored in the Speed Dial memory ap Press PG Speed Dial You can also choose Speed Dial by pressing ER FAX Press A or Y to choose Alphabetical Order or Numerical Order Press OK Press A or to choose Search Press OK 4 If you chose Alphabetical Order in step use the dial pad to enter the first letter of the name and then press A or Y to choose the name and number you want to call Press OK Fax Redial If you are sending a fax manually and the line is busy press Hook Redial Pause and then press Mono Start or Color Start to try again Redial Pause only works if you dialled from the control panel f you are sending a fax automatically and the line is busy the machine will automatically redial up to three times at five minute intervals Gp Press Redial Pause 2 Press A or Y to choose the number you want to redial Press OK Press or V to choose Send a fax Press OK 4 Press Mono Start or Color Start EG Note In Real Time Transmission the automatic redial feature does not work when using the scanner glass Dialling and storing numbers Additional Dialling Operations Outgoing Call history The last 30 numbers you sent a fax to will be stored in the outgoing call history You can choose one of these numbers to fax to add to Speed Dial or delete fro
14. E Maximum paper tray capacity Approx 100 sheets of 80 g m plain paper Paper Output Up to 50 sheets of A4 plain paper face up print delivery to the output paper tray For glossy paper or transparencies remove printed pages from the output paper tray immediately after they exit the machine to avoid smudging Use only transparencies recommended for inkjet printing See Paper type and size for each operation gt gt page 21 94 Fax Compatibility Modem Speed Scanning Width Printing Width Greyscale Resolution Speed Dial Groups Broadcasting Automatic Redial Memory Transmission Out of Paper Reception 1 Specifications ITU T Group 3 Automatic Fallback 14 400 bps ADF 208 mm A4 scanner Glass 204 mm A4 210 mm Levels 64 B amp W 256 Color Standard 203 x 98 dpi Mono 203 x 196 dpi Color Fine 203 x 196 dpi Mono Color Superfine 203 x 392 dpi Mono Photo 203 x 196 dpi Mono 40 stations Up to 6 90 40 Speed Dial 50 Manual Dial 3 times at 5 minute intervals Up to 170 pages Up to 170 pages Pages refers to the ITU T Test Chart 1 a typical business letter Standard resolution MMR code Specifications and printed materials are subject to change without prior notice 95 Copy Color Monochrome Copy Width Multiple Copies Enlarge Reduce Resolution 96 Yes Yes Max 210 mm Stacks Sorts up to 99 pages 25 to 400 in increments of 1
15. Mode No matter you are a caller or receiver you can choose you will send or receive a fax manually When you press Start the machine will ask you Send Receive If you want to send a fax press Send If you want to receive a fax press Receive EG Note Even if you set either Easy Mode or Advanced Mode and if there is a document in the ADF the document in the ADF will be sent by pressing Start D Press Menu Press A or to choose Fax Press OK Press A or to choose Miscellaneous Press OK D Press or to choose Fax Mode Press OK Press A or to choose Easy Mode or Advanced Mode Press OK 6 Press Stop Exit General information Loading paper Loading paper and 2 Lift the output paper tray cover 1 other print media Load only one size of paper and one type of paper in the paper tray at any one time D Pull the paper tray completely out of the machine amp With both hands gently press and slide the paper side guides 1 and then the AY Note paper length guide 2 to fit the paper size Make sure that the triangular marks 3 on the paper side guides 1 and paper length guide 2 line up with the marks for the paper size you are using If the paper support flap 1 is open close it and then close the paper support 2 12 4 Fan the stack of paper well to avoid paper jams and misfeeds Note Always make sure that the paper is not curled o
16. Tip If your machine is connecting an external answering phone device you can use the external answering phone device to answer and talk Use this mode if you have connected an external answering machine to your machine The TAD setting works only with an external answering machine Note Ring Delay and F T Ring Time do not work in this setting If the caller wants to send a fax during a call or the caller sends you a fax call please press Mono Start or Color Start button under easy mode on the control panel of the machine or press 5 1 keys on the external answering phone device you have to turn on the remote codes first please see Using remote codes gt gt page 38 to give fax receiving signals 30 Receive Mode settings Ring Delay The Ring Delay sets the number of times the machine rings before it answers in Fax Auto or Fax Tel mode If you have external or extension telephones on the same line as the machine choose the maximum number of rings See Operation from external and extension telephones page 38 and Fax Detect gt gt page 32 GD Press Menu Press A or Y to choose Fax Press OK Press A or Y to choose Setup Receive Press OK Press A or V to choose Ring Delay Press OK Press A or to choose how many times you want the machine to ring before it answers Press OK If you choose 0 the machine will answer immediately and the line will not ring at a
17. absorber box or flushing box is The ink absorber box or flushing box Ink Absorber Full Ink low full These components are periodic will need to be replaced Contact maintenance items that may require Brother Customer Service or your replacement after a period of time to local Brother Authorised Service ensure optimum performance from Centre to have your machine serviced your Brother machine Because these components are periodic maintenance Other reasons for cleaning are items the replacement is not covered 1 After a paper jam has been under the warranty The need to cleared the machine automatically replace these items and the time cleans itself before the next period before replacement is received fax is printed dependent on the number of purges and flushes required to clean the ink system These boxes acquire The machine automatically cleans itself after sitting idle for more than 30 days infrequent use amounts of ink during the different purging and flushing operations The The machine automatically cleans number of times a machine purges itself after the ink cartridges for and flushes for cleaning varies each color have been replaced depending on different situations For 12 times example frequently powering the machine on and off will cause numerous cleaning cycles since the machine automatically cleans upon power up The use of non Brother ink may cause frequent cleanings because non Brother
18. correctly If you want to use the Caller ID feature call your telephone company See Caller ID Caller Dentification not available in certain area gt gt page 34 Take out the new ink cartridge and re install it slowly until it clicks See Replacing the ink cartridges gt gt page 50 Do one of the following E Refill the paper in the paper tray and then press Mono Start or Color Start E Remove the paper and load it again and then press Mono Start or Color Start See Loading paper and other print media gt gt page 12 Remove the jammed paper by following the steps in Printer jam or paper jam gt gt page 65 Clean the paper pick up rollers gt Advanced User s Guide Cleaning the paper pick up rollers Check the Jam Clear Cover is closed evenly at both ends See Printer jam or paper jam gt gt page 65 No Response Busy The number you dialled has not Verify the number and try again answered or is busy Not Registered Out of Memory oo You tried to access a Speed Dial number that is not programmed The machine s memory is full Paper is jammed in the machine Set up the Speed Dial number See Storing Speed Dial numbers gt gt page 43 If a copy operation is in process Press Stop Exit and wait until the other operations that are in progress finish and then try again Remove the jammed paper by following the steps in Printer jam or paper jam gt gt page
19. document Support to close it completely face down in the upper left corner of the scanner glass B5 uisI LTRI A4l Using the scanner glass You can use the scanner glass to fax copy or scan pages of a book or one page at a time Document Sizes Supported Up to 297 mm Up to 215 9 mm Up to 2 kg 3 Close the document cover 24 IMPORTANT If you are scanning a book or thick document DO NOT slam the cover down or press on it Unscannable area The scannable area depends on the settings in the application you are using The figures below show unscannable areas 2 p 1 t2 Document Top 1 Left 3 J Bottom 2 Q Copy All paper Scan sizes The unscannable area is 1mm when you use the ADF 1 Loading documents 25 How to send a fax The following steps show how to send a fax GD When you want to send a fax or change the settings for sending or receiving faxes press the FAX A FAX E The LCD shows ga Fress Start O E Enter Number Fax Resolution standard Contrast 2 Do one of the following to load your document E Place the document face down in the ADF See Using the ADF gt gt page 23 E Load your document face down on the scanner glass See Using the scanner glass gt gt page 24 Note e To send color faxes with multiple pages use the ADF If you send a mono fax from the ADF when the memory is full it w
20. in the Advanced tab of the printer driver you can use the machine as a monochrome printer Copying If the paper type is set to Plain Paper you can make copies In monochrome Faxing If the paper type is set to Plain Paper or Inkjet Paper the machine will receive and print the faxes in monochrome If a sending machine has a color fax the machine s handshake will ask that the fax be sent as monochrome If the paper type is set to Other Glossy Brother BP I or Brother BP61 the machine will stop all print operations Replace the ink cartridges See Replacing the ink cartridges gt gt page 50 If you unplug the machine or take out the ink cartridge you cannot use the machine until you change to a new ink cartridge Troubleshooting Error Message Cause Action Cannot Detect You installed a new ink cartridge too Take out the new ink cartridge and quickly and the machine did not detect re install it slowly until it clicks it If you are using non Brother Original Replace the cartridge with a Brother ink the machine may not detect the ink Original ink cartridge If the error cartridge message remains contact your Brother dealer An ink cartridge is not installed Take out the new ink cartridge and correctly re install it slowly until it clicks See Replacing the ink cartridges gt gt page 50 Cannot Print One or more of the ink cartridges have Replace the ink cartridges See reached t
21. ink could cause poor print quality which is resolved by cleaning The more cleaning the machine requires the faster these boxes will fill up A Note Ink Absorber The ink absorber box or flushing box is Call Brother Customer Service your NearFull near full Brother dealer Repairs resulting from the use of non Brother supplies may not be covered under the stated product warranty One or more of the ink cartridges are Order a new ink cartridge You can near the end of their life If a sending continue printing until the LCD shows machine has a color fax to send your Cannot Print See Replacing the machine s handshake will ask that ink cartridges gt gt page 50 the sen con fax be sent as monochrome If the ding machine has the ability to vert it the color fax will be printed at your machine as a monochrome fax The print head is too cold Allow the machine to warm up 60 Troubleshooting Error Message Cause Action No Caller ID No Ink Cartridge No Paper Fed There is no incoming call history You did not receive calls or you have not subscribed to the Caller ID service from your telephone company An ink cartridge is not installed correctly The machine is out of paper or paper is not correctly loaded in the paper tray The paper is jammed in the machine Paper dust has accumulated on the surface of the paper pick up rollers The Jam Clear Cover is not closed
22. may cause permanent damage and may void the print head s warranty After the print When a print head nozzle is clogged head nozzle is the printed cleaned the sample looks like horizontal lines this are gone Routine maintenance Checking the print alignment You may need to adjust the print alignment after transporting the machine if your printed text becomes blurred or images become faded D Press Menu 2 Press A or to choose Ink Press OK Press A or V to choose Test Print Press OK Press A or to choose Alignment Press OK 5 Press Mono Start or Color Start The machine starts printing the Alignment Check Sheet A B D 3 LE il ME 2 Mal 2 2 Mi 2 Mal gt ENI 3 il 3 mal EN 4 i lt EN 5 i 5 E lt E lt 6 E 6 im 7 EE 7 7 Inn s INE s i 8 In 9 LE 9 ES 9 il 6 For the A pattern press the number of the test print that has the least visible vertical stripes 1 9 0 For the B pattern press the number of the test print that has the least visible vertical stripes 1 9 For the C pattern press the number of the test print that has the least visible vertical stripes 1 9 For the D pattern press the number of the test print that has the least visible vertical stripes 1 9 10 Press Stop Exit 55 Packing and shipping the m
23. not lose any important messages See Transferring your faxes or Fax Journal report gt gt page 63 D Unplug the machine from the electrical socket 2 If the paper support flap is open close it and then close the paper support Pull the paper tray completely out of the machine Troubleshooting amp Pull the two green levers inside the machine to release the jammed paper Lift the Jam Clear Flap and remove the jammed paper 65 Open the Jam Clear Cover 1 at the Using both hands use the plastic tabs back of the machine on both sides of the machine to lift the scanner cover 1 to the open position p gA Pull the jammed paper out of the machine Move the print head if necessary to take out any paper remaining in this area Make sure that jammed paper is not left in the corners of the machine 2 and 3 8 Close the Jam Clear Cover Make sure the cover is closed correctly 66 IMPORTANT e If the paper is jammed under the print head unplug the machine from the power source and then move the print head to take out the paper If the print head is in the right corner as shown in the illustration you cannot move it Re connect the power cord Hold down Stop Exit until the print head moves to the centre Then unplug the machine from the power source and take
24. out the paper e If ink gets onto your skin immediately wash with soap and plenty of water 107 Using both hands grasp the plastic tabs on both sides of the machine and gently close the scanner cover Troubleshooting Push the two green levers back to their original positions B Push the paper tray firmly back into the machine B While holding the paper tray in place pull out the paper support 1 until it clicks and unfold the paper support flap 2 Make sure you pull out the paper support until it clicks 14 Re connect the power cord 67 Troubleshooting If you think there is a problem with your machine check the chart below and follow the troubleshooting tips Most problems can be easily resolved by yourself If you need additional help the Brother solutions Center offers the latest FAQs and troubleshooting tips Visit us at http solutions brother com If you are having difficulty with your machine Printing Difficulty Suggestions No printout Check the interface cable or wireless connection on both the machine and your computer gt Quick Setup Guide ff N Check that the machine is plugged in and that the On Off key is on One or more ink cartridges have reached the end of their life See Replacing the ink cartridges page 50 Check to see if the LCD is showing an error message See Error and Maintenance messages gt gt page 58
25. recognize each call only as a common phone call that you need to determine after answering the phone The external answering machine TAD automactically answers every call Voice messages are stored on the external TAD Fax messages are printed Factory setting of Ring Delay is 2 0 10 times available please see Ring Delay gt gt page 31 After ringing 2 times the fax machine send fax receiving signals automatically Tip If your machine is connecting an external answering phone device and often use it to answer incoming calls you could set the ring time through 4 to 6 times Within the recommended ringing times you can use the external answering phone device to answer and talk i Factory setting of Ring Delay is 2 0 10 times available please see Ring Delay page 31 Factory setting of F T ring time a fast double ring is 30 seconds 20 30 40 70 seconds available please see F T Ring Time Fax Tel mode only gt gt page 31 According to incoming call after the fax machine rings 2 times 1 For the fax call send fax received signal 2 For the telephone call make a fast double ring waiting for you answer the phone Tip If your machine is connecting an external answering phone device you could set the ringing time through 4 to 6 times to answer the call 1 Answering the call or if the caller wants to send you a fax press Mono Start or Color Start button under easy mode to receive faxes
26. sure a fax machine will answer and then Stops an operation or exits the menu press Mono Start or Color Start 5 Dial Pad Also press this key after picking up the Use these keys to dial telephone and fax handset of an external telephone during the numbers and as a keyboard for entering F T Ring fast double ring information into the machine MFC J4AS30W Fax 00 07 01 01 2012 Men m HEDD 6 Menu keys Volume keys Kd lt 4 gt A While the machine is idle you can press these keys to adjust the ring volume Speed Dial key RA A Lets you store look up and dial numbers that are stored in the memory or Press or gt to move the selected area left or right on the LCD Aor V Press Aor Y to scroll through the menus and options Menu Access the main menu Clear Press to delete characters or to go back to the previous menu level OK Lets you choose a setting General information 1ER Stop Exit 24 Color Bi EE Redial Pause 2 3 LCD Liquid Crystal Display Displays messages on the screen to help you set up and use your machine oror You can turn the machine on and off Press On Off to turn the machine on Press and hold down WOW On Off to turn the machine off The LCD will show Shutting Down and will stay on for a few seconds before going off If you have connected an external telephone or TAD it is always available If you turn the machine off
27. the number of rings before the machine answers in Fax Auto or Fax Tel mode F T Ring Time 20Secs Sets the length of the fast 31 double ring time in Re Fax Tel mode 40Secs 70Secs Fax Detect Receives fax messages 32 automatically when you answer a call and hear fax tones Remote Codes Allows you to answer all 38 calls at an extension or x51 51 external telephone and Orr use codes to turn the machine on or off You can personalize these codes Auto Reduction On Cuts the size of incoming See f i ize ee axes to fit the paper size 43 Setup Speed Set Speed Dial Stores Speed Dial numbers so you can dial by pressing only a few keys and Start You can set up Group See 9 numbers for broadcasting Dial Setup Groups Advanced User s Guide The factory settings are shown in Bold with an asterisk Eg 80 Menu and features taen iee oee essinions Pane Report Setting Transmission Choose the initial setup Continued ee ere for Transmission E Verification Report off Off Image Journal Period Off Sets the interval for the automatic printing of the Fax Journal Every 6 Hours If you have chosen an option other than Off or Every 50 Faxes you Every 24 Hours can set the time for the chosen option If you have chosen Every 7 Days Every 7 Days you can set the day of the week Every 50 Faxes Every 12 Hours Every 2 Days Remaining Jobs Check which jobs are in t
28. the paper support flap neatly See Loading paper and other print media gt gt page 12 Machine does not print from Try to reduce the print resolution Adobe Illustrator gt gt Software User s Guide Printing Windows gt gt Software User s Guide Printing and Faxing Macintosh Ink is smudged or running when Make sure to check the front and back of the paper Place the glossy surface using glossy photo paper printing surface face down See Paper Type gt gt page 18 If you use glossy photo paper make sure that the paper type setting is correct 70 Troubleshooting Printing Received Faxes Difficulty Suggestions Condensed print and white streaks You probably had a bad connection with static or interference on the telephone across the page or the top and line Ask the other party to send the fax again bottom of sentences are cut off Vertical black lines when receiving The sender s scanner may be dirty Ask the sender to make a copy to see if the problem is with the sending machine Try receiving from another fax machine Received color fax prints only in Replace the color ink cartridges that have reached the end of their life and then black and white ask the other person to send the color fax again See Replacing the ink cartridges gt gt page 50 Left and Right margins are cut offor Turn on Auto Reduction Advanced User s Guide Printing a reduced a single page is printed on
29. to one or two rings The machine s Ring Delay setting does not apply 2 Record the outgoing message on your external TAD 4 Set the Receive Mode to External TAD See Receive Modes gt gt page 29 Set the TAD to answer calls Recording an outgoing message OGM on an external TAD Timing is important in recording this message D Record 5 seconds of silence at the beginning of your message This allows your machine time to listen for the fax CNG tones of automatic transmissions before they stop 2 Limit your speaking to 20 seconds Note We recommend beginning your OGM with an initial 5 second silence because the machine cannot hear fax tones over a resonant or loud voice You may try omitting this pause but if your machine has trouble receiving then you must re record the OGM to include it Multi line connections PABX Most offices use a central telephone system Brother recommends that all our machines be connected to a discreet dedicated line Although a particular PABX may appear to work with a particular model of fax machine we cannot guarantee that the unit will operate correctly While it is often relatively simple to connect a fax machine to a PABX Private Automatic Branch Exchange we suggest that you contact the company that installed your telephone system and ask them to connect the fax machine for you Brother does not recommend the use of a PABX line PABX limitation
30. 15 Machine NAN 76 Checking the Serial number rrarrrnrnnnnnnarnrnnnnnrvnernanennnenanennnnnasenunnnennnennnssnnee 16 PSOE 1 CION EEE EEE 76 How to reset the machine rrarrrarnannrarnannrarnarnnnrnnrnnnrnarnnnenarnnannnrnnnnnannuennsnne 16 C Menu and features TT On Screen programming rsss suspir Tf MD 18 ENE NN 91 akta la 16 SPACES ee ee eee ee ee 91 Me Lig le CONOCIO RE Rinne een EENE 91 Repeating letters EEE eee eee eee ee eee 91 Special characters and SYMDOIS cccecceecceecceeceeeeeeeeeeeseeeceeeeeeeeeeeaeeesaes 91 D Specifications 92 Ea EE EEE EEE 92 Print MENA sa ccncscesnesrcnssdncensdsancaanndanececcs ardenatensansrdaaseansvssesdedensrsasietiernswanaiaserenearsars 94 FT 95 Go EEE EE 96 Se 10 15 EE EEE 97 Fv 98 WCW HC 2S os tessascetncaco nea taceacenapaegsciauias E 99 Computer requirements ccccecceecseececeeeeeeeeeeeeeeceeeeeeeeeeseeseeeseeeeeeeeeeeeeeeeaeetes 100 ONS Hage ON SHINS EE ceil eagediccusentecazensednentenuas 101 Network LAN c ccccsccceccceecseecseeceneceeceeecaeeseecaeseaeeeuesaeesaeesaeesaeesaeesaesaeesaees 102 E Index 103 Table of Contents Advanced USE S GUIDE The Advanced User s Guide explains the following features and operations You can view the Advanced User s Guide on the CD ROM 1 General setup Memory storage Sleep Mode LCD display Mode Timer 2 Security features TX Lock 3 Sending a fax Additional sending options Additional
31. 65 Make sure the paper length guide is set to the correct paper size 61 Error Message Unable to CleanXX Unable to Init XX Unable to PrintXX Unable to ScanXX Wrong Ink Colour Wrong Paper Size 62 The machine has a mechanical problem OR A foreign object such as a paper clip or ripped paper is in the machine A color ink cartridge has been installed in the Black ink cartridge position The Paper Size setting does not match the size of paper in the tray Or you did not set the paper guides in the tray to the indicators for the paper size you are using Open the scanner cover and remove any foreign objects and paper scraps from inside the machine If the error message continues see Transferring your faxes or Fax Journal report gt gt page 63 before disconnecting the machine so you will not lose any important messages Then disconnect the machine from the power for several minutes and reconnect it Check which ink cartridges are not matched by color to their ink cartridge positions and move them to their correct positions Check that the paper size you choose matches the size of paper in the tray Make sure you loaded the paper in a Portrait position by setting the paper guides at the indicators for your paper size After you have checked the paper size and the paper position press Mono Start or Color Start Error animations display Error animations display step by step
32. A driver is chosen as the primary source In starting to scan Windows Presto PageManager with OCR click File Select Source and choose the Brother TWAIN WIA driver TWAIN or ICA errors appear when Make sure the Brother TWAIN driver is chosen as the primary source starting to scan Macintosh In PageManager click File Select Source and choose the Brother TWAIN driver Mac OS X 10 6 x users can also scan documents using the ICA Scanner Driver gt gt Software User s Guide Scanning a document using the ICA driver Mac OS X 10 6 x Poor scanning results when using Try using the scanner glass See Using the scanner glass gt gt page 24 the ADF OCR does not work Try increasing the scanner resolution Macintosh users Presto PageManager must be downloaded and installed before use See Accessing Brother Support Macintosh gt gt page 5 for further instructions Software Difficulties Difficulty Suggestions Cannot install software or print Windows users only Run the Repair MFL Pro Suite program on the CD ROM This program will repair and reinstall the software Make sure the machine is not showing an error message on the LCD Cannot print images from To use FaceFilter Studio you must install the FaceFilter Studio application from FaceFilter Studio the CD ROM supplied with your machine gt gt Quick Setup Guide Also before you start FaceFilter Studio for the first time you must make sure your
33. Brother machine is turned on and connected to your computer This will allow you to access all the functions of FaceFilter Studio 73 Network Difficulties Difficulty Suggestions Cannot print over the network The network scanning feature does not work The Brother software cannot be installed Cannot connect to wireless network Reset the network settings 74 Make sure that your machine is powered on is online and in the Ready mode Print a Network Configuration Report gt Advanced User s Guide Reports and check the current Network settings printed in this list If you are using a wireless connection or are having Network problems gt Network User s Guide Troubleshooting Windows users It is necessary to configure the third party Security Firewall Software to allow Network scanning To add port 54925 for Network scanning enter the information below In Name Enter any description for example Brother NetScan In Port number Enter 54925 In Protocol UDP is selected Please refer to the instruction manual that came with your third party Security Firewall Software or contact the software manufacturer Macintosh users Re select your machine in the Device Selector application located in Macintosh HD Library Printers Brother Utilities DeviceSelector or from the model list in ControlCenter2 Windows users Allow network access to the following programs if your security software display
34. Code is 5 1 The preset Remote Deactivation Code is 5 1 If you want to you can replace them with your own codes GD Press Menu Press A or to choose Fax Press OK Press A or to choose Setup Receive Press OK Press Aor Y to choose Remote Codes Press OK Press OK Press A or to choose On or Off Enter the new Remote Activation Code Press OK O Enter the new Remote Deactivation Code Press OK Press Stop Exit Note e If you are always disconnected when accessing your external TAD remotely try changing the Remote Activation Code and Remote Deactivation Code to another three digit code using the numbers 0 9 e Remote Codes might not work with some telephone systems 39 How to dial Manual dialling Press all of the digits of the fax or telephone number Speed Dialling D Press p Speed Dial RA You can also choose Speed Dial by pressing ER FAX Press Aor Y to choose Search Press OK Do one of the following E Press A or Y to choose Alphabetical Order or Numerical Order Press OK m Press the 2 digit Speed Dial number using the dial pad See Storing Speed Dial numbers gt gt page 43 40 Dialling and storing numbers EG Note If the LCD shows Not Registered when you enter or search a Speed Dial number that has not been stored at this location E Press A or to choose the number you
35. D Liquid Crystal Display Brightness rrrrrarnnnenannanrnernnannnennnnene M Macintosh See Software User s Guide Maintenance routine replacing ink cartridges c0 ceeee Manual GIANG eer S PN resine ee ee en ee Mode entering COPI eee pevee eerste ncteta eee SOAD Neen een eee ne ner eee Serene eee Multi line connections PABX 0 N Network Printing See Network User s Guide scanning See Software User s Guide O On screen programming ccceeeeeees Outgoing Call Add to Speed Dial rrarrnnennnnnnennnnnnener BI EN Send aax snarere e Packing and shipping the machine 56 FT E A 19 94 capaCily sxecteccuidvacencceeeianencdacdherdcssceediewesic 22 elste 110 eer AEAN 12 15 loading envelopes and postcard 15 printable area rrannnnnnnnnnnnnnnnrnnnnnnnnre 17 SO r 18 size of document cceceeeeeeeeeeee ees 23 VOO oee 18 21 Presto PageManager See Software User s Guide Also see Help in the Presto PageManager application Print MIE sv 68 paper AMS csisirssisedinvcenenscssaeutisnaiorsendnnns 65 Printable area rrarrnnnanrnnnnnnnnnnernnnnnnnnre 17 fe 0 191110 sisenaentccseasssieseesecaenmnmsticostneaeecs 98 SOCCINCQUOMNS veneer ecaevecersseuaiansconseuuves 98 Printing see Software User s Guide Programming your machine 6 Tf Q Quick Dial Group dial Changing
36. Dial Tone Detection Turns Dial Tone Detection 75 i onor off No Detection Compatibility Normal Adjusts the modem speed 75 to help resolve Basic for VoIP oles transmission problems Advanced User s Guide Quick Setup Guide The factory settings are shown in Bold with an asterisk 2 84 Menu and features eve usw teves onions gt gt rage Initial Setup Reset Network Resets the print server back to its factory Sommige settings such as the password and IP address information Speed Dial amp Fax Deletes all stored Speed Dial numbers and faxes restores the Station ID Quick Dial List Transmission Verification Report and Fax Journal back to the factory settings All Settings Resets all the machine s settings back to the factory settings Local Language Chinese Always you to change the 10 padle LCD language Advanced User s Guide Quick Setup Guide The factory settings are shown in Bold with an asterisk 85 FAX a poen Jims CS 2 3 Fax Resolution Standard Sets the resolution for outgoing faxes Fine SJ Fine Photo Contrast e Changes the lightness or darkness of faxes you send Speed Dial Search Alphabetical You can dial by pressing Order only a few keys and Numerical Order Set Speed Dial Stores Speed Dial numbers so you can dial by pressing only a few keys and Start Start Setup Groups You can set up Group numbers for broadcasting O
37. E rarararrarererrarenervasrnerr 11 2 Loading paper 12 Loading paper and other print media arrarrnrrnnrnnrnarnrnarnnanannnannnnnannnnnernenneenenn 12 Loading envelopes and postcardS ccccccc ccc eeceeeeeeceeceeceeeeeceeeeeeeeeaeeeeeeeeees 15 FEN hr 17 FN he 18 FT rv 18 PAN 18 Acceptable paper and other print media rrrarrarnarrnrnnnrnernnrnarrannnannnrnannnnnennnener 19 Recommended print media rrrrnnrnannarnanvanvarnnnvnavannnernernarnaennnnasnannnanneenennennn 19 Handling and using print media rrrarrnnrrnrrnnrnnrvnrrnarnnnrvarnnnrnaannannannnennarnnsnne 20 Choosing the right print media rrrnrranrarnrrraneranrnannrannnnnnnernnernnnrnnnennnnnnnennene 21 3 Loading documents 23 ON 23 USING MENER vn E 23 Using Ne scanner Er 24 Unscannable area rnannnnnannnnvnnrnnnnnnnnnnnnnnrnennarnannannannannnnnnnnnennennrnnnnennennnnner 25 4 5 6 Sending a fax 26 HOw tO Send a aX EEE 26 S100 LE 01S EEE E E E EA ET 27 Setting scanner glass size for faxing cc cece cece eeeceeeeeeeceeeseeeseeeseeeeeeaeesaees 27 Color Tax TANSTMISS ION eden 27 Cancelling a fax IN Progress rrrarrrarrrarrvarrrarerarnnernnarnrannnernnnsnneennernunnnnsennsnne 27 Transmission Verification REpOSt cccccccsecceececseeeeeeeeeeeeeeeeeeeseeteeeseeteees 28 Receiving a fax 29 Receive 010 EE E N NEATA 29 Using Receive MOES ar 30 Receive Mode settings cccccceccec
38. F 1 The ADF can hold up to 20 pages if you stagger the pages and meet the following conditions Temperature 20 26 C Humidity 40 50 without condensation Paper XEROX4200 75 g m Document Sizes and Weights 148 to 355 6 mm 148 to 215 9 mm 64 to 90 g m How to load documents IMPORTANT e DO NOT pull on the document while it is feeding e DO NOT use paper that is curled wrinkled folded ripped stapled paper clipped pasted or taped e DO NOT use cardboard newspaper or fabric with the ADF Instead use the scanner glass Make sure documents written with ink or modified with correction fluid are completely dry Loading documents ED Unfold the ADF Document Support 1 and the ADF Document Support Flap 2 2 Fan the pages well Q Adjust the paper guides 1 to fit the width of your documents Stagger the pages of the documents and place them face down top edge first in the ADF underneath the guides until you feel them touch the feed rollers The screen will display ADF Ready 23 Chapter 3 IMPORTANT How to load documents DO NOT leave thick documents on the Note scanner glass If you do this the ADF may To use the scanner glass the ADF must Jam be empty D Lift the document cover D After using the ADF close the ADF Document Support Flap and push the Ba Using the document guidelines on the upper left portion of the ADF Document left and top place the
39. Prints up to 1200 x 1200 dpi Scanner 1 Color Monochrome TWAIN Compliant WIA Compliant ICA Compliant Color Depth Resolution Scanning Width and Length Greyscale Specifications Yes Yes Yes Windows XP Windows Vista Windows T Mac OS X 10 4 11 10 5 x 10 6 x 2 Yes Windows XP Windows Vista Windows 7 Yes Mac OS X 10 6 x 36 bit color Processing Input 24 bit color Processing Output Up to 19200 x 19200 dpi interpolated h Up to 1200 x 2400 dpi optical Scanner Glass Up to 1200 x 600 dpi optical ADF Scanner Glass Width Up to 210 mm Length Up to 291 mm ADF Width Up to 210 mm Length Up to 349 6 mm 256 levels Windows XP in this User s Guide includes Windows XP Home Edition Windows XP Professional and Windows XP Professional x64 Edition For the latest driver updates for the Mac OS X you are using visit us at http solutions brother com Maximum 1200 x 1200 dpi scanning when using the WIA Driver for Windows XP Windows Vista and Windows 7 resolution up to 19200 x 19200 dpi can be selected by using the Brother scanner utility 97 Printer Resolution Up to 1200 x 6000 dpi Printing Width 3 204 mm 210 mm borderless 1 Borderless 2 A4 Letter AO Photo 10 x 15 cm Index Card 127 x 203 mm Photo 2L 13 x 18 cm Print Speed i 98 When the Borderless feature is set to On See Paper type and size for each operation gt gt page 21 W
40. Table of Contents BASIC USE S GUIDE 1 General information 1 Using the documentation c cece eececceeeceeceeeeeeeeeeaeeeeeeaeesaeeeeesaeeeeeseeeeeeseeeaeegeees 1 Symbols and conventions used in the documentation ccccceeeeseeeeeeees 1 Accessing the Advanced User s Guide Software User s Guide Network User s Guide and Network GIlossary rrrarnnnanannnurnanenarnannnernarnnernnennernunnunenuennnenusnnsene 2 VIEWING Documentation rrarnannnannannnarnnnnnnrnannnnnnennnnnnernnnnnernnnnnennnnnnennernnsnnenn 2 Accessing Brother Support Windows NN 4 Accessing Brother Support Macintosh rrarrrarrnnrnnnrnnnrnanrnannnanernnnnannnannnrnnnennnnn 5 Control panel OVEIVICW sssisaeasiseinicer iip saranen E AEE RAATS ii 6 LCD screen INGICATIONS ccc cecceecneeceeeeeeceeeeeeceeceeeeeeceeeseeeeeeseeeeeeeeeeeeeseeeeetes 8 sete GAO 615 p 10 1 EE EE 8 Volume SettinGS ccccccceccsecceeceeeceeeceneceeecaeccaeeeeecsueceeecsueceeesaeeceeeceeeseeseeesaeeseeess 9 gate WOMGIN EEE E 9 Beeper Volume rrnnnnnnnnnnnrnnnnarnarnnnnnnnannannnnnnnnnnnnnnnnrnennennnsnnnnnnnennannnnnnnnnssnee 10 PEIKOT VON O ee 10 LED OST 2 ere 10 Setting the backlight brightness rrrarrrnrrrarerarrnrrrrarrnnrrnernnernanrvanennnnnnsnnnen 10 LOD Language rrrnnrnannnnnrnanennnnnannnnnnnnrnnnannnennrnannnunnnannnernnnnnnnennsnnnnnnnsnnnnnneee 10 Setting the Fax Logic sending and receiving SEQUENC
41. achine When you transport the machine use the packing materials that came with your machine Follow the instructions below to correctly package your machine Damage caused to your machine during transit may not be covered by your warranty IMPORTANT It is important to allow the machine to park the print head after a print job Listen carefully to the machine before unplugging it to make sure that all mechanical noise has stopped Not allowing the machine to finish this process may lead to print problems and possible damage to the print head ee D Open the ink cartridge cover 2 Remove all four ink cartridges Press the ink release lever above each cartridge to release it See Replacing the ink cartridges gt gt page 50 amp Install the orange protective part and then close the ink cartridge cover IMPORTANT e Make sure the plastic tab on the right side of the orange protective part 1 clicks securely into place 2 e If you are not able to find the orange protective part ship the machine without it DO NOT install the ink cartridges as an alternative before shipping 4 Lift the machine from the front and hook the tab of the orange protective part into the keyed opening 1 on the bottom of the paper tray Then latch the protective part over the raised portion of the paper tray 2 56 Routine maintenance Unplug the machine from the telephone 10 Pack the machine an
42. cation and in the printer driver are the printing same Print speed is too slow Try changing the printer driver setting The highest resolution needs longer data processing sending and printing time Try the other quality settings in the printer driver Advanced tab Windows or Print Settings Macintosh Also click Colour Settings and make sure you uncheck Colour Enhancement Turn the borderless feature off Borderless printing is slower than normal printing gt gt Software User s Guide Printing Windows gt gt Software User s Guide Printing and Faxing Macintosh Color Enhancement is not working If the image data is not full color in your application such as 256 color Color correctly Enhancement will not work Use at least 24 bit color data with the Color Enhancement feature Photo paper does not feed When you print on Brother Photo paper load one extra sheet of the same photo correctly paper in the paper tray An extra sheet has been included in the paper package for this purpose Clean the paper pick up rollers gt Advanced User s Guide Cleaning the paper pick up rollers Machine feeds multiple pages Make sure the paper is loaded correctly in the paper tray See Loading paper and other print media page 12 There is a paper jam Make sure the paper length guide is set to the correct paper size See Printer jam or paper jam gt gt page 65 Printed pages are not stacked Make sure you are using
43. colors by installing an ink cartridge in the wrong position clean the print head several times after correcting the cartridge installation Once you open an ink cartridge install it in the machine and use it up within six months of installation Use unopened ink cartridges by the expiration date written on the cartridge package DO NOT dismantle or tamper with the ink cartridge this can cause the ink to leak out of the cartridge Cleaning and checking the machine Cleaning the scanner glass Unplug the machine from the electrical socket Lift the document cover 1 Clean the scanner glass 2 and the white plastic 3 with a soft lint free cloth moistened with a non flammable glass cleaner In the ADF unit clean the white bar 1 and the glass strip 2 with a lint free cloth moistened with a non flammable glass cleaner Routine maintenance KA Note In addition to cleaning the glass strip with a non flammable glass cleaner run your finger tip over the glass strip to see if you can feel anything on it If you feel dirt or debris clean the glass strip again concentrating on that area You may need to repeat the cleaning process three or four times To test make a copy after each cleaning attempt When there is a After the glass spot of dirt or strip is cleaned correction fluid the vertical line is on the glass strip gone the printed sample shows a vertical line 53 Cleaning the
44. csecceeceeeceecaeeceeseecceesaecaeeseesaeeseesaeeseeseeesenees 31 PEN esse ccs wesc pe seen since gu caeegnsceecedacae eave cencessseceseaeecvase 31 F T Ring Time Fax Tel mode Only cccccccceccceeeeeeeseeeeeeseeeeeeeseeeeeeeeeeeees 31 FEN NN 32 Telephone and external devices 33 WONG CS OD CNN OWNS EE EEE EE 33 Tone or 9 0 2 gt ee 33 FANN 33 Phone line ServiCes r arrarnarnnnnnnrnnrnernarnarnnnnnnnannnnnnnnnnrnennennnnnunnasnnnnannnnnnnnnennennee 33 Do you have NENNE 33 Telephone Service rrrarrarrnrrnanrnnrnanrnnrnarrnernasnnernurnnernuenannnnenunnnnenusnnnenusnnsenusnnnen 34 Caller ID Caller IDentification not available in certain area 0008 34 Advantages of Caller ID ccc ccccccccseceeeeceeeeeeeceeeseeeseeeseeeseeeseeseeeseeeseeeaes 35 STEN 35 Caller ID feature rrrrrrarrnnrnarnnnrnnrnnnrnnenarnnnrnarnanenuenanennenasenernusnnannusnnsnnnenussnee 35 Connecting an external TAD telephone answering device rrrrrnrrnnrnnnrnannnre 36 Connections settings cec cee eecceeeceeeceeseeeeeeseeceeeeeeeseeeseeeseeeseeseeeaeeeaeesanes 36 Recording an outgoing message OGM on an external TAD 008 3 Multi line connections PABX cccccccceccseceeeeceeeseeeeeeeeeeeseeeceesuesseeeaeeeseeeas 37 External and extension telepnones ccccccecseeceeceeseeeeeceeseeeeesaeeceeceeseeeeeeeesaes 3 Connecting an external or extension telephone
45. d to confirm The machine starts scanning and sending the document When the LCD asks you Next Page do one of the following E To send a single page press 2 to choose No Send or press Mono Start again The machine starts sending the document E To send more than one page press 1 to choose Yes and go to step O Place the next page on the scanner glass Press OK The machine starts scanning the page Repeat steps and for each additional page 87 After all the pages have been scanned press 2 or Mono Start to start Sending a fax Stop faxing To stop faxing press Stop Exit Setting scanner glass size for faxing When documents are Letter size you need to set Scan Size to Letter If you do not the side portion of the faxes will be missing Press Fax Press A or to choose Advanced Settings Press OK eo Press A or to choose Glass 50815126 Press OK 4 Press A or to choose A4 or Letter Press OK KA Note e You can save the setting you use most often by setting it as the default gt gt Advanced User s Guide Setting your changes as a new default e This setting is only available for sending documents from the scanner glass Color fax transmission Your machine can send a color fax to machines that support this feature Color faxes cannot be stored in the memory When you send a color fax the machine will send it in real time
46. d the printed wall socket and take the telephone line materials in the original carton with the cord out of the machine original packing material as shown below 6 Unplug the machine from the electrical socket D Using both hands use the plastic tabs on both sides of the machine to lift the scanner cover into the open position Then unplug the interface cable from the machine if it is connected Using both hands grasp the plastic tabs on both sides of the machine and gently close the scanner cover 11 Close the carton and tape it shut 57 Troubleshooting Error and Maintenance messages As with any sophisticated office product errors may occur and consumable items may need to be replaced If this happens your machine identifies the error and shows an error message The most common error and maintenance messages are shown in the following table You can correct most errors and routine maintenance by yourself If you need more help the Brother Solutions Center offers the latest FAQs and troubleshooting tips Visit us at http solutions brother com B amp W Print Only Replace Ink 58 One or more of the color ink cartridges have reached the end of their life You can use the machine in monochrome mode for approximately four weeks depending on the number of pages you print While this message appears on the LCD each operation works in the following way m Printing If you choose Greyscale
47. ed Dial Speed Dial and Setup Groups m Station ID Name and Number E Report settings Transmission Verification Report Quick Dial List and Fax Journal E History Caller ID history and Outgoing Call E Faxes in memory 76 3 All Settings You can restore all settings to their factory defaults Brother strongly recommends performing this procedure before handing over or disposing of the machine How to reset the machine ap Press Menu Press A or to choose Initial Setup Press OK Press A or Y to choose Reset Press OK 4 Press A or to choose the type of reset Network Speed Dial amp Fax or All Settings you want to use Press OK Press 1 to confirm Press 1 to reboot the machine On screen programming Your machine is designed to be easy to operate with LCD on screen programming using the menu keys User friendly programming helps you take full advantage of all the menu selections your machine has to offer Since your programming is done on the LCD we have created step by step on screen instructions to help you program your machine All you need to do is follow the instructions as they guide you through the menu selections and programming options Menu and features 77 Menu table The menu table will help you understand the menu selections and options that are found in the machine s programs The factory settings are shown in Bold with an asterisk Menu aan
48. eeeeeeeeees 68 document jam cccccceeceeseeeseeeseeeees 64 error messages on LCD 006 58 if you are having difficulty COPYN 0 ene 12 document JAM rnnnnnnnnnnnnnnnnnnnnnnnnnnnrn 64 INCOMING calls rrrnrrnrrnrrrnrrarnnnrvnnnnre 12 NEMO mr 14 Printing rrrerrnnrnnrvnnrnrennrnnnennennenneennre 68 printing received faxes rrrrnrrnnrennr 11 SCANNING cccecceeceeeeeeeeeeeeeeeeeeeeeneeneees 13 SOR Oe EEE 73 telephone line or connections 71 maintenance messages on LCD 58 paper JaM rrarnarnnnnnnvnnnnnnnennnnnernernennenn 65 105 U Unscannable area cccceccecceeeeeeeeeeees 25 V Volume setting PEN ssicaqcstesaceaicaecs tevdaseemsgasasadeameceiaydies 10 WAG ee 9 SCAND sivecenepadecaccuneduteeets ee cartaieecasencunen 10 W Web Services Scan rrrarnnnnnnnnnnre 48 87 Windows See Software User s Guide Wireless Network See Quick Setup Guide and Network User s Guide 106 orotner Visit us on the World Wide Web http www brother com This machine is approved for use in the country of purchase only Local Brother companies or their dealers will only support machines purchased in their own countries
49. eless Network SSID 32 chr WEP 64 128 bit WPA PSK TKIP AES Security WPA2 PSK AES Setup Support Utility AOSS Yes WPS Yes 1 2 102 See the Computer Requirements chart on page 100 If you require more advanced printer management use the latest Brother BRAdmin Professional utility version that is available as a download from http solutions brother com Index A ADF automatic document feeder 23 Answering machine TAD 000008 36 Connecting rrrrrrnrrnnrnnnnnnnnnnnannnnnnnnnnnen 36 Apple Macintosh See Software User s Guide Automatic TAX TECEIVE sirrinin na E Ee RNET 29 Fax Detect m mr rrrersresrverneenernrrneree 32 B Brother CreativeCenter Lauvsnes 4 C Caller ID Caller ID history eee ceeeeeeeee eens 42 Add to Speed Dial rarrnrrrnnnnnrnernnnnne 42 IDCVCTS Leese 42 SC Oe EE 42 Cleaning DIIGO AC EEE 54 SCANNET 2 ccc eccececceceececeeseeeeseeceteeeeseeeenaes 53 Connecting external TAD answering machine 36 external telephone rrarnnnnannnnnnnnnnrr 3 Consumable items cccceeceeee seca eeees 101 Control panel Overview rrrrnnrnnnnnnnnernuenenn 6 ControlCenter see Software User s Guide Copy DADO O sos 46 paper type re 46 using scanner glass cccceeeeee sees eee 24 Cordless telephone ccceceeeeeeeeeeee ees 38 Custom telephone features on a single line rrrrrrarnnrrnrrvnr
50. ephone USING 008 38 External telephone connecting 37 103 E Fax codes ANNE se 39 Remote Activation Code 32 38 Remote Deactivation Code 38 VES go EE E 38 Pax DOLOCI une 32 Fax from PC See Software User s Guide Fax stand alone FEC SII EE 29 AIMCUNES auinncstaicoveinswibebesemaniionenaaicaaes 71 F T Ring Time setting rrnnnrrnnnnnn 31 Fax DEE ae 32 from extension telephone 38 Ring Delay setting eee 31 telephone line interference VoIP 19 SONGING ssecscactennensencanatcttestasecseneebieasiane 26 change scanner glass size 2 OT Jr 21 NMCU re 71 telephone line interference VoIP 19 Transmission Verification Report 28 Fax Tel mode answering at extension telephones 38 Remote Activation Code 00c08 38 Remote Deactivation Code 6 38 Ring Delay rrnnnnnrnnnnnnrnnnnnnnnnnnnnnnnnnnnen 31 G Greyscale rrrrrnnrrnervarenornarrnernarnnennn 95 97 H Help LCD messages mrrrnrrnnrnanennrvannnernnnnnern Tf Menu Table ccxeccssssiasiewnesvesntercutxeeebosa sacs 78 Ink cartridges ink dot counter rrornnnnnvnnvervennennnnneneenn 50 ENN spcred oda a 50 Innobella hee 101 104 J Jacks EXT External telephone nrrrnnnnrranvnnner Jams COCUMENE sicsicocuastwoniennemestsanearasavacseetieosst LC
51. etwork Supported CPU Windows Server 2003 Intel Pentium II R2 print only via network or equivalent Windows Server 2003 64 bit Intel 64 512 MB 1 GB R2 x64 Edition print or AMD64 only via network supported CPU Windows Server 2008 Intel Pentium 4 or 2 GB print only via network equivalent 64 bit Intel 64 or AMD64 supported CPU Windows Server 2008 64 bit Intel 64 or R2 print only via network AMD64 supported CPU Macintosh Mac OS X Printing USB a PowerPC 512MB 16GB 80 MB 550 MB Operating 10 4 11 10 5 x PC Fax Wireless G4 G5 System Send gt 802 11b g n intel Processor Scanning Mac OS X 10 6 x Intel Processor Conditions 64 bit Intel 64 For WIA 1200 x 1200 resolution Brother Scanner For the latest driver updates visit us at Utility enables to enhance up to 19200 x 19200 dpi http solutions brother com Third party USB ports are not supported All trademarks brand and product names are the PC Fax supports black and white only PC Fax Send property of their respective companies is only supported 100 Specifications Consumable items Ink The machine uses individual Black Yellow Cyan and Magenta ink cartridges that are separate from the print head assembly Service Life of Ink The first time you install a set of ink cartridges the machine will use Cartridge an amount of ink to fill the ink de
52. ew name using the dial pad up to 16 characters Press OK See Entering Text gt gt page 91 6 If you want to change the fax or telephone number press or F to choose Fax Tel then press OK and enter the new fax or telephone number using the dial pad up to 20 digits Press OK Gp Press A or Y to choose Complete Press OK Press Stop Exit 44 How to copy The following steps show the basic copy operation Gp Make sure you are in copy mode press COPY EN SEN COPY E The LCD shows Ej Press Starto m 1 Qual ity Normal Paper ype Paper 5 7e 1 No of Copies You can enter the number of copies you want by using the dial pad EG Note The default setting is FAX mode You can change the amount of time that the machine stays in COPY mode after the last copy operation gt gt Advanced User s Guide Mode Timer amp Do one of the following to load your document E Place the document face down in the ADF See Using the ADF gt gt page 23 E Place the document face down on the scanner glass See Using the scanner glass gt gt page 24 Making copies eo If you want more than one copy enter the number up to 99 D Press Mono Start or Color Start Stop copying To stop copying press Stop Exit Copy settings You can change the following copy settings Press COPY and then press A or Y to scroll through the copy setting
53. g m The expiration date written on the cartridge package has passed Brother Original cartridges stay usable for up to two years if kept in their original packaging m The ink cartridge has been in your machine for over six months m The ink cartridge may not have been stored correctly before use Make sure you are using Brother Original Innobella ink Brother does not recommend the use of cartridges other than Brother Original cartridges or the refilling of used cartridges with ink from other sources Try using the recommended types of paper See Acceptable paper and other print media page 19 White horizontal lines appear in text See Acceptable paper and other print media page 19 Make sure you are using Brother Original Innobella ink Characters and lines are blurred Check the printing alignment See Checking the print alignment gt gt page 55 Printed text or images are skewed Make sure the paper is loaded correctly in the paper tray and the paper side guides are adjusted correctly See Loading paper and other print media gt gt page 12 Make sure the Jam Clear Cover is closed correctly Clean the paper pick up rollers Advanced User s Guide Cleaning the paper pick up rollers Smudge or stain at the top centre of Make sure the paper is not too thick or curled the printed page Acceptable paper and other print media page 19 Printing appears dirty or ink seems
54. ger application Chapter 1 How to find Network setup instructions Your machine can be connected to a wireless network Basic setup instructions Quick Setup Guide If your wireless access point or router supports Wi Fi Protected Setup or AOSS Quick Setup Guide Network setup gt gt Network User s Guide Accessing Brother Support Windows You can find all the contacts you will need such as Web support Brother Solutions Center on the CD ROM m Click Brother Support on the Top Menu The following screen will appear 7 Macromedia Flash Player 8 r a Multi Function Center Brother Support Brother Home Page 9 Brother Solutions Center 9 Supplies Information 9 Brother CreativeCenter E To access our website click Brother Home Page m For the latest news and product support information click Brother Solutions Center m To visit our website for original Brother Supplies click Supplies Information E To access the Brother CreativeCenter for FREE photo projects and printable downloads click Brother CreativeCenter m To return to the top menu click Back or if you have finished click Exit Accessing Brother Support Macintosh You can find all the contacts you will need such as Web support Brother Solutions Center on the CD ROM m Double click the Brother Support icon The following screen will appear Brother Support Brother Support Presto PageManager
55. he end of their life The Replacing the ink cartridges machine will stop all print operations gt gt page 50 While memory is available monochrome faxes will be stored in the memory If a sending machine has a color fax the machine s handshake will ask that the fax be sent as monochrome Replace Ink Comm BrfOr Poor telephone line quality caused a If the problem continues call the communication error telephone company and ask them to check your telephone line Cover is Open The scanner cover is not completely Lift the scanner cover and then close it closed again The ink cartridge cover is not Firmly close the ink cartridge cover completely closed until it clicks Data Remaining Print data is left in the machine s Press Stop Exit The machine will memory cancel the job and clear it from the memory Try to print again Disconnected The other person or other person s fax Try to send or receive again machine stopped the call If calls are stopped repeatedly and you are using a VoIP Voice over IP system try changing the Compatibility to Basic for VoIP See Telephone line interference VoIP gt gt page 75 Document Jam The document was not inserted or fed See Using the ADF gt gt page 23 correctly or the document scanned from the ADF was too long High Temperature The print head is too warm Allow the machine to cool down See Document jam gt gt page 64 59 The ink
56. he memory and cancel chosen jobs Miscellaneous TX Lock Prohibits most functions except receiving faxes Caller ID Type Auto You can switch the mode if Caller ID cannot be displayed normally Bok DTMF Fax Mode Easy Mode Selects the transmission process when sending receiving the faxes manually Advanced Mode Advanced User s Guide The factory settings are shown in Bold with an asterisk 81 Network menu even fue eves options Descriptions Page Network TCP IP BOOT Method Auto Chooses the BOOT See method that best suits Static your needs RARP BOOTP DHCP IP Address 000 255 Enter the IP address 000 255 000 255 000 255 Subnet Mask 000 255 Enter the Subnet mask 000 255 000 255 000 255 Gateway 000 255 Enter the Gateway 1000 255 address 000 255 000 255 WINS Config Auto ELITE the WINS configuration mode Static WINS Server Primary Specifies the IP address 000 000 000 000 of the primary or E AT secondary server 000 000 000 000 DNS Server Primary Specifies the IP address 000 000 000 000 of the primary or secondary server Secondary 000 000 000 000 APIPA Automatically allocates the IP address from the link local address range Setup Wizard You can manually configure your print server for a wireless network WPS AOSS You can easily configure your wireless network settings using the one button TT a E method Network User s
57. he vacuum seal machine Then remove the orange protective packing as shown Open the new ink cartridge bag for the Each color has its own correct position color shown on the LCD and then take Insert the ink cartridge in the direction of out the ink cartridge the arrow on the label 51 Gently push the back of the ink cartridge marked PUSH until it clicks and then close the ink cartridge cover D The machine will automatically reset the ink dot counter EG Note 52 If you replaced an ink cartridge for example Black the LCD may ask you to verify that it was a brand new one for example Did You Change Black For each new cartridge you installed press 1 Yes to automatically reset the ink dot counter for that color If the ink cartridge you installed is not a brand new one be sure to press 2 No Ifthe LCD shows No Ink Cartridge or Cannot Detect after you install the ink cartridges check that the ink cartridges are brand new Original Brother and that they are installed correctly IMPORTANT DO NOT take out ink cartridges if you do not need to replace them If you do so it may reduce the ink quantity and the machine will not know the quantity of ink left in the cartridge DO NOT touch the cartridge insertion slots If you do so the ink may stain your skin If ink gets on your skin or clothing immediately wash it off with soap or detergent If you mix the
58. hen printing on A4 size paper For detailed specifications visit http www brother com Specifications Interfaces USB 12 A USB 2 0 interface cable that is no longer than 2 m Wireless LAN IEEE 802 11b g n Infrastructure Ad hoc Mode 1 2 Your machine has a Hi Speed USB 2 0 interface The machine can also be connected to a computer that has a USB 1 1 interface Third party USB ports are not supported 99 Computer requirements SUPPORTED OPERATING SYSTEMS AND SOFTWARE FUNCTIONS Hard Disk Space to install Computer Platform amp add data PC He Minimum Recommended PC Software Minimum Operating System Version Interface RAM Functions Speed For For Drivers Applications Windows Windows XP Home Printing USB Intel Pentium 11 128 MB 256 MB 150 MB 1 GB 3 Wireless i Operating Windows XP PC Fax oe or equivalent System 1 Scanning 1 1D1gin Professional Windows XP 64 bit Intel 64 256 MB 512 MB 150 MB 1 GB Professional x64 or AMD64 Edition 1 supported CPU Windows Vista 1 Intel Pentium 4 512 MB 500 MB 1 3 GB or AMD64 Windows 7 1 or equivalent 1GB 1GB 650 MB 1 3 GB 32 bit 32 bit 2GB 2 GB supported CPU 64 bit 64 bit Windows Server 2003 Printing Wireless Intel Pentium 256 MB 512 MB 50 MB N A print only via network 802 11b g n or equivalent Windows Server 2003 64 bit 1 ntel 64 x64 Edition print only or AMD64 via n
59. ill be sent in real time e You can use the scanner glass to fax pages of a book one ata time The documents can be up to A4 or Letter size Since you can only scan one page ata time it is easier to use the ADF if you are sending a multiple page document 26 Sending a fax 3 You can change the following fax sending settings Press A or F to scroll through the fax settings When the setting you want is displayed press OK and choose your option Basic User s Guide For details about changing the following fax sending settings see pages 27 to 28 E Glass ScanSize E Color Fax Transmission Advanced User s Guide For more advanced fax sending operations and settings gt gt Advanced User s Guide Sending a fax m Choosing multiple settings m Contrast m Fax Resolution m Set New Defaults m Factory Reset E Dual Access m Faxing at End of Call E Broadcasting m Real Time Transmission E Overseas Mode m Cancelling Waiting Jobs Enter the fax number Using the dial pad Using Speed Dial E Speed Dial Using call history E Outgoing Call E Caller ID hist Press Mono Start or Color Start Faxing from the ADF E The machine starts scanning the document to be sent Faxing from the scanner glass E f you pressed Mono Start the machine starts scanning the first page Go to step E f you pressed Color Start the LCD asks if you want to send a color fax Press 1 to choose Yes Sen
60. ink cartridge there will be a small amount of ink left in the ink cartridge It is necessary to keep some ink in the ink cartridge to prevent air from drying out and damaging the print head assembly CAUTION If ink gets in your eyes wash it out with water at once and call a doctor if you are concerned 50 Routine maintenance IMPORTANT Brother multifunction machines are designed to work with ink of a particular specification and will work to a level of optimum performance and reliability when used with Brother Original ink cartridges Brother cannot guarantee this optimum performance and reliability if ink or ink cartridges of other specifications are used Brother does not therefore recommend the use of cartridges other than Brother Original cartridges or the refilling of used cartridges with ink from other sources If damage is caused to the print head or other parts of this machine as a result of using incompatible products with this machine any repairs required as a result may not be covered by the warranty D Open the ink cartridge cover If one or more of the ink cartridges have reached the end of their life the LCD Shows B amp W Print Only or Cannot Print Routine maintenance 2 Press the lock release lever as shown to D Turn the green release lever on the release the cartridge indicated on the orange protective packing 1 clockwise LCD Remove the cartridge from the until it clicks to release t
61. instructions when paper gets jammed You can read the steps at your own pace by pressing to see the next step and 4 to go back a step Transferring your faxes or Fax Journal report If the LCD shows E Unable to CleanXX E Unable to Init XX E Unable to PrintXX E Unable to ScanXX We recommend transferring your faxes to another fax machine See Transferring faxes to another fax machine gt gt page 63 You can also transfer the Fax Journal report to see if there are any faxes you need to transfer See Transferring the Fax Journal report to another fax machine gt gt page 63 Transferring faxes to another fax machine lf you have not set up your Station ID you cannot enter fax transfer mode gt gt Quick Setup Guide Enter personal information Station ID Press Stop Exit to interrupt the error temporarily Press Menu Press A or to choose Service Press OK 0 Press A or to choose Data Transfer Press OK Press OK Press A or V to choose Fax Transfer Troubleshooting Do one of the following E If the LCD shows No Data there are no faxes left in the machine s memory Press Stop Exit E Enter the fax number to which faxes will be forwarded E Press Mono Start Transferring the Fax Journal report to another fax machine If you have not set up your Station ID you cannot enter fax transfer mode gt gt Quick Setup Guide Enter personal inf
62. is Guide for trademarks and legal limitations Quick Setup Guide Follow the instructions for setting up your Printed In the box machine and installing the drivers and software for the operating system and connection type you are using Basic User s Guide Learn the basic Fax Copy and Scan operations Printed In the box and how to replace consumables See troubleshooting tips Advanced User s Guide Learn more advanced operations Fax Copy PDF file CD ROM security features printing reports and performing routine maintenance Software User s Guide Follow these instructions for Printing Scanning PDF file CD ROM Network Scanning PC Fax Send Web Services Scan and using the Brother ControlCenter utility Network Glossary This Guide provides basic information about PDF file CD ROM advanced network features of Brother machines along with explanations about general networking and common terms Network User s Guide This Guide provides useful information about PDF file CD ROM wireless network settings and security settings using the Brother machine You can also find supported protocol information for your machine and detailed troubleshooting tips Mobile Print Scan Guide This Guide provides useful information about PDF file Brother printing data from your mobile phone and Solutions Center 1 transmitting scanned data from the Brother machine to your mobile phone 1 Visit us at http solutions brother com
63. l P 1 ID or Poster copies 2in1 L 2in1 ID 4in1 P 4in1 L Poster 2x1 Poster 2x2 Poster 3x3 Set New Default You can save your copy settings Factory Reset You can restore all the settings back to the factory default Advanced User s Guide The factory settings are shown in Bold with an asterisk Speed Dial lt Alphabetical You can search fornames Order you have stored in the Dial memory Numerical Order slede Set Speed Dial Stores Speed Dial numbers so you can dial by pressing only a few keys and Start Setup Groups Sets up Group numbers See 9 for broadcasting Advanced User s Guide The factory settings are shown in Bold with an asterisk 89 Redial Pause e Redial Pause even five reves options Descriptions Page Outgoing Call Send a fax history Add to Speed Dial Delete Caller ID hist Send a fax Add to Speed Dial Delete Advanced User s Guide The factory settings are shown in Bold with an asterisk 4 90 You can choose a number from the Outgoing Call history and then send a fax to it add it to Speed Dial or delete it You can choose a number from the Caller ID history and then send a fax to it add it to Speed Dial or delete it Menu and features Entering Text When you are setting certain menu selections such as the Station ID you may need to enter text into the machine Most dial pad keys have three or f
64. ler ID For Business All businesses profit from a quicker response to customer calls For Home Residential customers can protect themselves from unwanted calls Setup Method GD Press Menu Press A or to choose Fax Press OK Press A or to choose Miscellaneous Press OK ED Press A or to choose Caller ID Type Press OK 5 Press A or to choose Auto FSK or DTMF Press OK Press Stop Exit Telephone and external devices Caller ID feature The Caller ID feature of this machine lets you use the Caller ID subscriber service offered by many local phone companies You can view the list or choose one of these numbers to fax to add to Speed Dial or delete from the history See Caller ID history gt gt page 42 After a few rings the screen displays the telephone number of your caller or name if available Once you answer the call the Caller ID information disappears from the screen but the call information remains stored in the Caller ID memory E ID Unknown display means call originates outside your Caller ID service area E ID Withheld display means the caller has intentionally blocked transmission of information You can print a list of the Caller ID information received by your machine gt gt Advanced User s Guide How to print a report EG Note You can print a list of Caller ID information received by your machine Caller ID service varies with differen
65. livery tubes for high quality printouts This process will only happen once After this process is complete the cartridges provided with your machine will have a lower yield than standard cartridges 65 With all following ink cartridges you can print the specified number of pages Replacement LC400BK lt Black gt Consumables LC400Y lt Yellow gt LC400C lt Cyan gt LC400M lt Magenta gt Black Yellow Cyan and Magenta Approximately 600 pages 1 Approx cartridge yield is declared in accordance with ISO IEC 24711 For more information about the replacement consumables visit us at http www brother com pageyield What is Innobella Innobella is a range of genuine consumables offered by Brother The name Innobella derives from the words Innovation and Inno Bella meaning Beautiful in Italian and is a representation of the innovative technology providing you with beautiful and long lasting print results gt ella When you print photo images Brother recommends Innobella glossy photo paper BP71 series for high quality Brilliant prints are made easier with Innobella Ink and paper 101 Network LAN AY Note For more information about the Network specifications gt Network User s Guide LAN You can connect your machine to a network for Network Printing Network Scanning and PC Fax Send Also included is Brother BRAdmin Light Network Management software Wir
66. ll Press Stop Exit Receiving a fax F T Ring Time Fax Tel mode only When somebody calls your machine you and your caller will hear the normal telephone ring The number of rings is set by the Ring Delay setting If the call is a fax then your machine will receive it however if it is a voice call the machine will sound the F T Ring a fast double ring for the time you have set in the F T Ring Time setting If you hear the F T Ring it means that you have a voice caller on the line Because the F T Ring is made by the machine extension and external telephones will not ring however you can still answer the call on any telephone by using a remote code For more information see Using remote codes gt gt page 38 Gp Press Menu 2 Press A or to choose Fax Press OK 3 Press A or to choose Setup Receive Press OK Press A or to choose F T Ring Time Press OK Press A or to choose how long the machine will ring to alert you that you have a voice call 20 30 40 or 70 seconds Press OK QO Press Stop Exit AY Note Even if the caller hangs up during the fast double ring the machine will continue to ring for the set time 31 Chapter 5 Fax Detect If Fax Detect is On Fax Detect is turned On as default The machine receives a fax call automatically even if you answer the call When you see Receiving on the LCD or when you hear chirps through the ha
67. m the history ap Press Redial Pause You can also choose Outgoing Call FAX by pressing Press A or Y to choose the number you want Press OK 3 Do one of the following E To send a fax press or to choose Send a fax Press OK Press Mono Start or Color Start E f you want to store the number press A or Y to choose Add to Speed Dial Press OK gt gt Advanced User s Guide Storing Speed Dial numbers from Outgoing Calls E f you want to delete the number from the Outgoing Call history list press A or Y to choose Delete Press OK Press 1 to confirm Gd Press Stop Exit 41 Chapter 7 Caller ID history This feature requires the Caller ID subscriber service offered by many local telephone companies See Caller ID Caller IDentification not available in certain area gt gt page 34 The numbers or names if available from the last 30 faxes and telephone calls you received will be stored in the Caller ID history You can view the list or choose one of these numbers to fax to add to Speed Dial or delete from the history When the thirty first call comes into the machine it replaces information about the first call Note If you are not a Caller ID subscriber you can still view call dates from the Caller ID history and delete entries from the list ay Press Redial Pause and press You can also choose Caller ID hist by pressing FAX 2 Press A
68. ndset you are using just replace the handset Your machine will do the rest If Fax Detect is Off If you are at the machine and answer a fax call by lifting the handset press Mono Start or Color Start then press 2 to receive the fax If you answered at an extension or external telephone press 5 1 See Operation from external and extension telephones gt gt page 38 Note e f this feature is set to On but your machine does not connect a fax call when you lift an extension or external telephone handset press the remote activation code 51 If you send faxes from a computer on the same telephone line and the machine intercepts them set Fax Detect to Off Press Menu Press Aor to choose Fax Press OK Press Aor to choose Setup Receive Press OK Press Aor to choose Fax Detect Press OK Press A or Y to choose On or Off Press OK Press Stop Exit Voice operations Tone or pulse If you have a Pulse dialling service but need to send tone signals for example for telephone banking follow the instructions below a Press Hook 2 Press on the machine s control panel Any digits dialled after this will send tone signals When you are finished with the call the machine will return to the Pulse dialling service Fax Tel mode When the machine is in Fax Tel mode it will use the F T Ring fast double ring to alert you to pick up a voice call If you are a
69. nise its incoming calls 33 Chapter 6 Telephone Service The caller ID feature of this machine lets you use the caller ID subscriber service offered by certain telephone companies Caller ID Caller IDentification not available in certain area The Caller ID is a telephone service that allows the subscriber to see a display of the caller s phone number as the telephone rings It is a fast way to screen your calls You can respond quickly to calls you missed because caller IDs are received and stored in your fax machine memory Besides the standard Caller ID feature you can also select a single caller s phone number and call back 34 AY Note m To get the Caller ID service you have to apply for it at your local telephone company E FSK and DTMF are the two modes for displaying your calls Please ask your local telephone company for whether your mode is FSK or DTMF If your local telephone company uses DTMF mode please switch your mode as follows Contact your local telephone company or Brother dealer in the case that the feature does not work normally Caller ID feature is not available in the following situation 1 You have not applied for it at your local telephone company 2 The fax machine is connected to an internal switchboard or other switch device 3 Due to the switchboard problems or line problems of local telephone companies the feature may not work in some areas Advantages of Cal
70. nn 49 Scanning using the ControlCenter rrrrrrarrnrrnnrrnnrrnrrnrrrannnnrnennnnnnnnnnnenunnnnenusnnnne 49 A Routine maintenance 50 Replacing the ink cartridges ccccccecceecceeceeeceecuecceecuecaeeceecaeeceeseeeceeseeeaeesans 50 Cleaning and checking the machine rrrrrrrnnrnnrrvarrvanrranerarnnnnnnernnannnnenneennnennnnn 53 Cleaning the scanner glass ccccccceccseeceeeceeecececeeceeeceeeueeeuesnesaeesseesaeees 53 Cleaning the print head rrrarernrornrrnnrnnnrvnnannnrvanevanenannnnnnnernnennnnnnnnennnnnnnnnnen 54 Checking he print EN 54 Checking the print alignment cccccccccseccceeeeeceeeeeeseeeseeeseeeseesseeeeeesseees 55 Packing and shipping the machine cccccceccecc eee eec eee eceeseeeeeseeseeeeeeeeeeeeeeeaees 56 B Troubleshooting 58 Error and Maintenance messages rrrarrarrrarnarrnnrnnrnnnrnnrnnnrnannnsrnusrnernusnnernuenneene 58 Eiror animations CNS DIA EE E aA a DAREA 63 Transferring your faxes or Fax Journal report cc cece eecceeceeeeeeeeeeeeeeeeenees 63 BOCHMAN EEE A 64 Printer jam or paper JAIN c ccc cccc cece cece eeeceeceeeceeceeeseeseeeseeseeeseeseeeaeeseeseeeaeeses 65 TOUDE OC WIN senses E EATE I 68 If you are having difficulty with your machine cccceceseeeeeeeeeeeeeeseeeeeeees 68 Dial Tone GSTS CUON kerk 15 Telephone line interference VOIP rrarrrarnanennrnanennrnnrnnnennnnnnnnnrnnnnnennennnsnnene
71. o choose Set Speed Dial Press OK Speed Dial C Press A or to choose the 2 digit Speed Dial location where you want to store the number in Press OK Dialling and storing numbers D Do one of the following m Enter the name up to 16 characters using the dial pad Press OK To help you enter letters see Entering Text gt gt page 91 E To store the number without a name press OK Enter the fax or telephone number up to 20 digits Press OK Press A or to choose Complete Press OK 7 Do one of the following E To store another Speed Dial number go to step E f you are finished storing numbers press Stop Exit Changing Speed Dial names or numbers You can change a Speed Dial name or number that has already been stored D Press I a Press A or to choose Set Speed Dial Press OK Speed Dial eo Press A or V to choose the 2 digit Speed Dial location you want to change Press OK Gl Do one of the following E Press A or Y to choose Change Press OK E Press A or Y to choose Delete Press OK Press 1 to confirm Go to step 43 Chapter 7 AY Note How to change the stored name or number If you want to change a character press or gt to position the cursor under the character you want to change and then press Clear Re enter the character 5 If you want to change the name press A or Y to choose Name then press OK and enter the n
72. ocument See How to load documents gt gt page 23 m Use the ADF to scan multiple pages of documents It feeds each sheet automatically m Use the scanner glass to scan a page of a book or one sheet ata time 2 Do one of the following E To scan using the SCAN key go to Scanning using the SCAN key E To scan using a scanner driver at your computer go to Scanning using a scanner driver 48 How to scan to a computer Scanning using the SCAN key For more information gt gt Software User s Guide Using the Scan key ED Press R scan Choose the scan mode you want E Scan to File M Scan to E mail E Scan to OCR E Scan to Image E Web Service Web Services Scan Macintosh users Presto PageManager must be downloaded and installed before use See Accessing Brother Support Macintosh gt gt page 5 for further instructions Windows users only gt gt Software User s Guide Using Web Services for scanning on your network Windows Vista SP2 or later and Windows 7 For network users Choose the computer you want to send the data to amp Press Start to begin scanning How to scan to a computer Scanning using a Scanning using the scanner driver ControlCenter gt gt Software User s Guide Scanning a gt Software User s Guide Contro Center4 document using the TWAIN driver Windows Windows gt gt Software User s Guide ControlCenter2
73. ones gt gt page 37 it is easier to answer calls during the Ring Delay if you carry the cordless handset around with you If you let the machine answer first you will have to go to the machine and press Hook to send the call to the cordless handset 38 Using remote codes Remote Activation Code If you answer a fax call on an extension or external telephone you can tell your machine to receive it by dialling the Remote Activation Code 5 1 Wait for the chirping sounds then replace the handset See Fax Detect gt gt page 32 If you answer a fax call at the external telephone you can make the machine receive the fax by pressing Mono Start and 2 to choose Receive when you select the Fax Mode to Advanced Mode See Setting the Fax Logic sending and receiving sequence gt gt page 11 Remote Deactivation Code If you receive a voice call and the machine is in Fax Tel mode it will start to sound the F T Ring fast double ring after the initial Ring Delay If you pick up the call on an extension telephone you can turn the F T Ring off by pressing 5 1 make sure you press this between the rings If the machine answers a voice call and fast double rings for you to take over You can take the call at the external telephone by pressing Hook Telephone and external devices Changing the remote codes If you want to use Remote Activation you have to turn on the remote codes The preset Remote Activation
74. or to choose the number you want Press OK Do one of the following E To send a fax press or to choose Send a fax Press OK Press Mono Start or Color Start E f you want to store the number press A or Y to choose Add to Speed Dial Press OK gt gt Advanced User s Guide Storing Speed Dial numbers from the Caller ID history E f you want to delete the number from the Caller ID history list press A or Y to choose Delete Press OK 42 Press 1 to confirm Press Stop Exit GY Note You can print the Caller ID list gt gt Advanced User s Guide How to print a report Storing numbers You can set up your machine to do the following types of easy dialling Speed Dial and Groups for broadcasting faxes When you dial a Quick Dial number the LCD shows the number EG Note If you lose electrical power the Quick Dial numbers that are in the memory will not be lost Storing a pause Press Redial Pause to put a 3 5 second pause between numbers If you are dialling overseas you can press Redial Pause as many times as needed to increase the length of the pause Storing Speed Dial numbers You can store up to 40 2 digit different Speed Dial numbers with a name and each name has one number When you dial you will only have to press a few keys for example MI Speed Dial Search OK the two digit number and Mono Start or Color Start T Press I D Press A or t
75. or Start How to print from a computer Printing a document The machine can receive data from your computer and print it To print from a computer you must install the printer driver gt gt Software User s Guide Printing Windows gt gt Software User s Guide Printing and Faxing Macintosh GD Install the Brother printer driver from the CD ROM gt gt Quick Setup Guide From your application choose the Print command Choose the name of your machine in the Print dialog box and click Preferences Choose the settings you want to change in the Properties dialog box E Media Type E Print Quality m Paper Size E Orientation m Colour Greyscale E Ink Save Mode m Scaling O Click OK 6 Click Print to begin printing 47 Scanning a document There are several ways to scan documents You can use the SCAN key on the machine or the scanner drivers on your computer D To use the machine as a scanner you must install a scanner driver If the machine is on a Network configure it with a TCP IP address E Install the MFL Pro Suite including scanner drivers on the Installation CD ROM gt gt Quick Setup Guide m Configure the machine with a TCP IP address if network scanning does not work gt gt Software User s Guide Configuring Network Scanning for Windows gt Software User s Guide Configuring network scanning for Macintosh Load your d
76. ormation Station ID ap Press Stop Exit to interrupt the error temporarily 2 Press Menu Press A or Y to choose Service Press OK Press A or to choose Data Transfer Press OK Press Aor Y to choose REDOrL Irans Press OK Enter the fax number to which the Fax Journal report will be forwarded Press Mono Start 63 Document jam Documents can jam in the ADF unit if they are not inserted or fed correctly or if they are too long Follow the steps below to clear a document jam Document is jammed in the top of the ADF unit D Take out any paper from the ADF that is not jammed Open the ADF cover 2 Remove the jammed document by pulling it upward e Close the ADF cover Press Stop Exit IMPORTANT To avoid document jams close the ADF cover correctly by pushing it gently in the middle T 64 Document is jammed inside the ADF unit 2 Lift the document cover Take out any paper from the ADF that is not jammed Pull the jammed document out to the left D Close the document cover Press Stop Exit Printer jam or paper jam Take out the jammed paper depending on where it is jammed in the machine lf the LCD shows Paper Jam follow these steps IMPORTANT Before you unplug the machine from the power source you can transfer your faxes that are stored in the memory to another fax machine so you will
77. ory If the problem continues ask the telephone company to check your telephone line If you often get transmission errors due to possible interference on the telephone line try changing the menu setting of Compatibility to Basic for VoIP See Telephone line interference VoIP gt gt page 75 Poor fax send quality Try changing your resolution to Fine or S Fine Make a copy to check your machine s scanner operation If the copy quality is not good clean the scanner See Cleaning the scanner glass gt gt page 53 Vertical black lines when sending Black vertical lines on faxes you send are typically caused by dirt or correction fluid on the glass strip Clean the glass strip See Cleaning the scanner glass gt gt page 53 71 Handling Incoming Calls Difficulty Suggestions The machine hears a voice as a_ If Fax Detect is set to On your machine is more sensitive to sounds It may CNG Tone mistakenly interpret certain voices or music on the line as a fax machine calling and respond with fax receiving tones Deactivate the machine by pressing Stop Exit Try avoiding this problem by turning Fax Detect to Off See Fax Detect gt gt page 32 Sending a fax call to the machine If you answered on an extension or external telephone press your Remote Activation Code the factory default is 5 1 If you answered on an external telephone press Start to receive the fax When your machine answers hang up Cu
78. our letters printed on keys The keys for 0 and do not have printed letters because they are used for special characters Press the appropriate dial pad key the number of times shown in this reference table to access the character you want Press one two three four five Key time times times times times Inserting spaces To enter a space in a fax number press once between numbers To enter a space in a name press twice between characters Making corrections If you entered an incorrect letter and want to change it press to move the cursor under the incorrect character Then press Clear Re enter the correct character You can also back up and insert letters Repeating letters If you need to enter a letter that is on the same key as the letter before press to move the cursor to the right before you press the key again Special characters and symbols Press or repeatedly until you see the special character or symbol you want Press for space 4 amp x 1 Press for lt gt _ 91 Specifications General AY Note This chapter provides a summary of the machines specifications For additional specifications visit http www brother com for details Printer Type Inkjet Print Head Mono Piezo with 210 nozzles x 1 Color Piezo with 210 nozzles x 3 Memory Capacity 40 MB LCD Liquid Crystal 1 9 in 49 0 mm STN Color LCD Display Power Source AC 220 to 240 V 50 60 Hz P
79. ower Consumption 1 Copying Mode Approx 20 W 4 Ready Mode Approx 6 W Sleep Mode Approx 2 5 W Off Approx 0 45 W 1 Measured when the machine is connected to the USB interface 2 When using ADF resolution standard document ISO IEC 24712 printed pattern 92 Dimension Weight 9 kg Noise Operating Temperature Operating Best Print Quality Humidity Operating Best Print Quality ADF automatic document Up to 15 pages feeder j per Specifications 2 50 dB or less 1 10 to 35 C 20 to 33 C 20 to 80 without condensation 20 to 80 without condensation Paper 90 g m A4 or Letter size Up to 20 pages with conditions 2 Document Size ADF Width 148 mm to 215 9 mm ADF Length 148 mm to 355 6 mm Scanner Glass Width Max 215 9 mm Scanner Glass Length Max 297 mm 1 Noise depends on printing conditions 2 Using standard 64 to 90 g m paper 3 Using XEROX4200 75 g m paper temperature 20 26 C humidity 40 50 without condensation 93 Print media Paper Input Paper Tray m Paper type Plain paper inkjet paper coated paper glossy paper and transparency 1 m Paper size A4 Executive Letter A5 A6 Envelopes commercial No 10 DL C5 Monarch Photo 10 x 15 cm Photo 2L 13 x 18 cm and Index Card 127 x 203 mm gt Width 98 mm 215 9 mm Length 148 mm 297 mm For more details see Paper weight thickness and capacity gt gt page 22
80. print head To maintain good print quality the machine will automatically clean the print head when needed You can start the cleaning process manually if there is a print quality problem Clean the print head if you get a horizontal line in the text or graphics or blank text on your printed pages You can clean Black only three colors at a time Yellow Cyan Magenta or all four colors at once Cleaning the print head consumes ink Cleaning too often uses ink unnecessarily IMPORTANT DO NOT touch the print head Touching the print head may cause permanent damage and may void the print head s warranty D Press Menu 2 Press A or to choose Ink Press OK amp Press A or Y to choose Cleaning Press OK D Press A or to choose Black Color or All Press OK The machine cleans the print head When cleaning is finished the machine will go back to the Ready mode automatically AY Note If you clean the print head at least five times and the print has not improved try installing a new Brother Original Innobella ink cartridge for each problem color Try cleaning the print head again up to five more times If the print has not improved call your Brother dealer Checking the print quality If faded or streaked colors and text appear on your printouts some of the print head nozzles may be clogged You can check this by printing the Print Quality Check Sheet and looking at the nozzle check pat
81. r wrinkled Loading paper Gently put the paper into the paper tray print side down and top edge in first Check that the paper is flat in the tray IMPORTANT Be careful not to push the paper in too far it may lift at the back of the tray and cause paper feed problems KA Note When there are only a few sheets of paper left in the paper tray the machine may start to misfeed Load at least 10 sheets of paper into the paper tray 13 Chapter 2 Gently adjust the paper side guides 1 While holding the paper tray in place to fit the paper using both hands pull out the paper support 1 until it Make sure the paper side guides touch clicks and then unfold the paper the sides of the paper support flap 2 Slowly push the paper tray completely into the machine 14 Loading envelopes and postcards About envelopes m Use envelopes that weigh between 80 to 95 g m m Some envelopes need margin settings to be set in the application Make sure you do a test print first before printing many envelopes IMPORTANT DO NOT use any of the following types of envelopes as they will cause paper feed problems e That are of a baggy construction e That have windows e That are embossed have raised writing on them e That have clasps or staples e That are pre printed on the inside Occasionally you may experience paper feed problems caused by the thickness
82. re is available and turned on gt gt Software User s Guide Printing Windows gt gt Software User s Guide Printing and Faxing Macintosh Cut Sheet Paper Envelopes 3 4 1 1 12 fl Bottom Jino Rom Note The Borderless feature is not available for envelopes too TN 17 Chapter 2 Paper settings Paper Type To get the best print quality set the machine for the type of paper you are using ad Press Menu Press A or to choose General Setup Press OK Press A or to choose Paper Type Press OK Gl Press A or to choose Plain Paper Inkjet Paper Brother BP71 Brother BPol Other Glossy or Transparency Press OK 5 Press Stop Exit EG Note The machine ejects the paper with the printed surfaces face up onto the paper tray at the front of the machine When you use transparencies or glossy paper remove each sheet at once to prevent smudging or paper jams 18 Paper Size You can use four sizes of paper for printing copies A4 Ad Letter and 10 x 15 cm and two sizes for printing faxes A4 and Leiter When you change the size of paper you load in the machine you will need to change the paper size setting at the same time so your machine can fit an incoming fax on the page ap Press Menu Press A or to choose General Setup Press OK Press Aor Y to choose Paper Size Press OK 4 Press or V to choose A4 A5 10x15cm or Letter P
83. ress OK 5 Press Stop Exit Acceptable paper and other print media The print quality can be affected by the type of paper you use in the machine To get the best print quality for the settings you have chosen always set the Paper Type to match the type of paper that is loaded in the tray You can use plain paper inkjet paper coated paper glossy paper transparencies and envelopes We recommend testing various paper types before buying large quantities For best results use Brother paper m When you print on inkjet paper coated paper transparencies and glossy paper be sure to choose the correct print media in the Basic tab of the printer driver or in the Paper Type setting of the menu See Paper Type gt gt page 18 m When you print on Brother Photo paper load one extra sheet of the same photo paper in the paper tray An extra sheet has been included in the paper package for this purpose m When printing on to transparencies load one extra sheet in the paper tray m When you use transparencies or photo paper remove each sheet at once to prevent smudging or paper jams m Avoid touching the printed surface of the paper immediately after printing the surface may not be completely dry and may stain your fingers Loading paper Recommended print media To get the best print quality we suggest using Brother paper See the table below If Brother paper is not available in your countr
84. rk Setup Documentation EQ aduitional Applications B Brother Support Click Documentation Click PDF documents If the country screen appears choose your country After the list of User s Guides appears choose the guide you want to read Viewing Documentation Macintosh GD Turn on your Macintosh Insert the Brother CD ROM into your CD ROM drive The following window will appear 3 MEL PRO Suite Double click the Documentation icon Double click your language folder Double click top pdf If the country screen appears choose your country After the list of User s Guides appears choose the guide you want to read General information How to find Scanning instructions There are several ways you can scan documents You can find the instructions as follows Software User s Guide E Scanning m ControlCenter E Network Scanning Presto PageManager User s Guide Windows users E Instructions for scanning directly from Presto PageManager The complete Presto PageManager User s Guide can be viewed from the Help section in the Presto PageManager application Presto PageManager User s Guide Macintosh users EG Note Presto PageManager must be downloaded and installed before use See Accessing Brother Support Macintosh gt gt page 5 for further instructions m The complete Presto PageManager User s Guide can be viewed from the Help section in the Presto PageMana
85. rnrrvnnnnernaennsnnn 12 D Dialling APIE scccscdsccsndeaienienodnediitewssaeorancuassanene 43 access codes and credit Card numbers cccceee eee eee eee 43 Caller ID history rrrrnrrrnnrnnrrnanrnnnennre 42 manual EEE 40 Outgoing Call rrrrrrrannnnrnnrnaneneenunnene 41 Speed Dial rmasnrrnnrnnrnnannenneernrnernernuenuene 40 Document GAINO scccceabeetaetcctesaesensgheereetactestosee 23 24 E Envelopes rrarrurnrnnnnnnnnrnernannnnnene 15 21 22 Error messages on LCD rarnnnnnnnnnnnnnnnnnnn 58 B amp W Print Only mmmrerererernrrnervnrrvnrennr 58 Cannot DELE uansraenmmssenemibsenne 59 Cannot Print rerrarvarvarnnnnnnvnnnnennenneenene 59 Comm EO 2 59 Cover IS Open rrrrarnnarnnurnnnennnrnnnennsnn 59 Data Remaining rrrnrevnrernrnnernnenvnnnnne 59 Document Jam reranernnrnernavnrnernennennenere 59 Ink Absorber Full rrannunavannnnannnnnnnnern 60 Ink Absorber NearFull rrarnrnennnennrr 60 MEN penea 60 No Ink Cartridge ccccceeeeeeeeeeseeenees 61 No Paper Fed nede 61 Not Registered cccccseeeeeeeeees 40 61 Out of MEMON sanere 61 Paper Jam rrarnnnrnnnnernnnnernernnrnernnnnennenn 61 Unable to Clean rrnrnrrnnennnnnnnnennennuenee 62 Unable to Init rrervarnernernnvnrrerrennavunnner 62 Unable to Print Varer 62 Unable to Scan rrerrarrnrnarnnrenrnnrnneeneener 62 Wrong Paper Size ccceccceeeeeeeeeees 62 Extension tel
86. s When the setting you want is highlighted press OK Basic User s Guide For details about changing the following copy settings gt gt page 46 E Paper Type E Paper Size Advanced User s Guide For details about changing the following copy settings gt gt Advanced User s Guide Copy settings E Quality Enlarge Reduce Page Layout 2inl ID Stack Sort Density Set New Default Factory Reset Note If you want to sort copies use the ADF 45 Chapter 8 Paper Options Paper Type If you are copying on a special type of paper set the machine for the type of paper you are using to get the best print quality ED Press COPY Load your document oS Enter the number of copies you want D Press A or to choose Paper Type Press OK Press A or YV to choose Plain Paper Inkjet Paper Brother BP71 Brother BPol Other Glossy or Transparency Press OK If you do not want to change additional settings press Mono Start or Color Start 46 Paper Size If you are copying on paper other than A4 size you will need to change the Paper Size setting You can copy only on A4 A5 Photo 10 x 15 cm or Letter paper ED Press COPY 2 Load your document Enter the number of copies you want ED Press A or V to choose Paper Size Press OK Press A or Y to choose A4 A5 10x15cm or Letter Press OK 6 If you do not want to change additional settings press Mono Start or Col
87. s an alert message during MFL Pro Suite installation Macintosh users If you are using a firewall function of anti spyware or antivirus security software temporarily disable it and then install the Brother software Investigate the problem using the WLAN Report Press the Menu key choose Print Reports and then press OK Choose WLAN Report gt gt Network User s Guide Press the Menu key choose Network and then press OK Choose Network Reset gt gt Network User s Guide Dial Tone detection When you send a fax automatically by default your machine will wait for a fixed amount of time before it starts to dial the number By changing the Dial Tone setting to Detection you can make your machine dial as soon as it detects a dial tone This setting can save a small amount of time when sending a fax to many different numbers If you change the setting and start having problems when dialling you should change it back to the No Detection setting D Press Menu 2 Press A or to choose Initial Setup Press OK Press A or to choose Dial Tone Press OK Gl Press Aor to choose Detection or No Detection Press OK 5 Press Stop Exit Troubleshooting Telephone line interference VolP If you are having problems sending or receiving a fax due to possible interference on the telephone line you can change the compatibility setting which reduces the modem speed to minimise errors D Pres
88. s Menu 2 Press A or to choose Initial Setup Press OK 3 Press A or to choose Compatibility Press OK 4 Press A or to choose Normal or Basic for VoIP Press OK E Basic for VoIP cuts the modem speed to 9 600 bps and turns off color fax receiving and ECM except for color fax sending Unless interference is a recurring problem on your telephone line you may prefer to use it only when needed To improve compatibility with most VolP services Brother recommends changing the compatibility setting to Basic for VoIP E Normal sets the modem speed at 14 400 bps Press Stop Exit KA Note e VolP Voice over IP is a type of phone system that uses an internet connection rather than a traditional phone line e Brother does not recommend the use of a VolP line VolP limitations in general can cause some functions of the fax machine not to work correctly 75 Machine Information Checking the serial number You can see the machine s serial number on the LCD ad Press Menu Press A or to choose Machine Initio Press OK Press A or to choose Serial No Press OK Gl Press Stop Exit Reset functions The following reset functions are available 1 Network You can reset the print server back to its default factory settings such as the password and IP address information 2 Speed Dial amp Fax speed Dial amp Fax resets the following settings E Spe
89. s in general can cause some functions of the fax machine not to work correctly Telephone and external devices External and extension telephones Connecting an external or extension telephone You can connect a separate telephone to your machine as shown in the diagram below 1 Extension telephone 2 External telephone When you are using a telephone on the same phone line the LCD shows Telephone 37 Chapter 6 Operation from external and extension telephones If you answer a fax call on an extension or an external telephone you can make your machine take the call by using the Remote Activation Code When you press the Remote Activation Code 5 1 the machine starts to receive the fax If the machine answers a voice call and fast double rings for you to take over use the Remote Deactivation Code 5 1 to take the call at an extension telephone See F T Ring Time Fax Tel mode only gt gt page 31 If you answer a call and no one is on the line You should assume that you re receiving a manual fax Press 5 1 and wait for the chirp or until the LCD shows Receiving and then hang up AY Note You can also use the Fax Detect feature to make your machine automatically take the call See Fax Detect gt gt page 32 Using a cordless external telephone Once the base unit of the cordless telephone has been connected to the same telephone line as the machine see External and extension teleph
90. sending operations 4 Receiving a fax Additional receiving operations 5 Dialling and storing numbers Additional dialling operations Additional ways to store numbers 6 Printing reports Fax reports Reports 7 Making copies Copy settings A Routine maintenance Cleaning and checking the machine B Glossary C Index vi Using the documentation Thank you for buying a Brother machine Reading the documentation will help you make the most of your machine Symbols and conventions used in the documentation The following symbols and conventions are used throughout the documentation Bold Bold typeface identifies specific buttons on the machine s control panel or on the computer screen Italics ltalicized typeface emphasizes an important point or refers you to a related topic Courier Text in the Courier New font New identifies messages on the LCD of the machine General information WARNING WARNING indicates a potentially hazardous situation which if not avoided could result in death or serious injuries A CAUTION CAUTION indicates a potentially hazardous situation which if not avoided may result in minor or moderate injuries IMPORTANT IMPORTANT indicates a potentially hazardous situation which if not avoided may result in damage to property or loss of product functionality Notes tell you how you should respond to a situation that may arise or give tips about how
91. size and flap shape of the envelopes you are using Loading paper Loading envelopes and postcards D Before loading press the corners and sides of envelopes or postcards to make them as flat as possible IMPORTANT If envelopes or postcards are double feeding put one envelope or postcard in the paper tray at a time VI IA 15 Chapter 2 2 Put envelopes or postcards in the paper If you have problems printing on tray with the address side down and the envelopes with the flap on the short edge leading edge top of the envelopes in try the following first as shown in the illustration Using both hands gently press and slide the Open the envelope flap paper side guides 1 and paper length guide 2 to fit the size of the envelopes or postcards Put the envelope into the paper tray with the address side down and the flap positioned as shown in the illustration Go Select Reverse Print in the printer driver s dialog box and then adjust the size and margin in your application gt gt Software User s Guide Printing Windows gt gt Software User s Guide Printing and Faxing Macintosh 16 Loading paper Printable area The printable area depends on the settings in the application you are using The figures below show the unprintable areas on cut sheet paper and envelopes The machine can print in the shaded areas of cut sheet paper when the Borderless print featu
92. stom features on a single line If you have Call Waiting Call Waiting Caller ID an alarm system or other custom feature on a single telephone line with your machine it may create a problem sending or receiving faxes For example If you subscribe to Call Waiting or some other custom service and its signal comes through the line while your machine is sending or receiving a fax the signal can temporarily interrupt or disrupt the faxes Brother s ECM Error Correction Mode feature should help overcome this problem This condition is related to the telephone system industry and is common to all devices that send and receive information on a single shared line with custom features If avoiding a Slight interruption is crucial to your business a separate telephone line with no custom features is recommended Copying Difficulties Poor copy results when using the Try using the scanner glass See Using the scanner glass gt gt page 24 ADF Vertical black lines or streaks Vertical black lines or streaks on copies are typically caused by dirt or correction appear in copies fluid on the glass strip Clean the glass strip See Cleaning the scanner glass gt gt page 53 Fit to Page does not work correctly Make sure your source document is not skewed Reposition the document and try again 72 Troubleshooting Scanning Difficulties Difficulty Suggestions TWAIN or WIA errors appear when Make sure the Brother TWAIN WI
93. t carriers Call your local phone company to determine the kind of service available in your area 35 Chapter 6 Connecting an external TAD telephone answering device You may choose to connect an external answering device However when you have an external TAD on the same telephone line as the machine the TAD answers all calls and the machine listens for fax calling CNG tones If it hears them the machine takes over the call and receives the fax If it does not hear CNG tones the machine lets the TAD continue playing your outgoing message so your caller can leave you a voice message The TAD must answer within two rings the recommended setting is two rings The machine cannot hear CNG tones until the TAD has answered the call and with four rings there are only 8 to 10 seconds of CNG tones left for the fax handshake Make sure you carefully follow the instructions in this guide for recording your outgoing message We do not recommend using the toll saver feature on your external answering machine if it exceeds five rings EG Note If you do not receive all your faxes shorten the Ring Delay setting on your external TAD 36 1 TAD When the TAD answers a call the LCD shows Telephone IMPORTANT DO NOT connecta TAD elsewhere on the same telephone line Connections settings The external TAD must be connected as shown in the previous illustration ap Set your external TAD
94. t an external telephone lift the handset of the external telephone and then press Hook to answer If you are at an extension telephone you ll need to lift the handset during the F T Ring Time and then press 5 1 between the fast double rings If no one is on the line or if someone wants to send you a fax send the call back to the machine by pressing 5 1 Telephone and external devices Phone line services Your machine supports the Caller ID subscriber telephone service that some telephone companies offer Features like Voice Mail Call Waiting Call Waiting Caller ID RingMaster answering services alarm systems or other custom features on one phone line may create problems with the operation of your machine Do you have Voice Mail If you have Voice Mail on the phone line that you will install your new machine on there is a strong possibility that Voice Mail and the machine will conflict with each other while receiving incoming calls However the Distinctive Ring feature allows you to use more than one number on your line so both Voice Mail and the machine can work together without any problems If each one has a separate phone number neither will interfere with the other s operations If you decide to get the Distinctive Ring service from the telephone company you will need to follow the directions on next page to register the new Distinctive Ring pattern they give you This is so your machine can recog
95. tern D Press Menu Press A or to choose Ink Press OK Press Aor V to choose Test Print Press OK Press A or to choose Print Quality Press OK Press Color Start The machine begins printing the Print Quality Check Sheet Check the quality of the four color blocks on the sheet Q The LCD asks you if the print quality is OK Do one of the following E f all lines are clear and visible press 1 Yes to finish the Print Quality check and go to step E f you can see missing short lines as shown below press 2 to choose No OK Poor 87 The LCD asks you if the print quality is OK for black and then the three colors Press 1 Yes or 2 No The LCD asks you if you want to start cleaning Press 1 Yes The machine starts cleaning the print head After the cleaning procedure is finished press Color Start The machine starts printing the Print Quality Check Sheet again and repeat the procedure from step ai Press Stop Exit If you repeat this procedure at least five times and the print quality is still poor replace the ink cartridge for the clogged color After replacing the ink cartridge check the print quality If the problem still exists repeat the cleaning and test print procedures at least five times for the new ink cartridge If ink is still missing call your Brother dealer IMPORTANT DO NOT touch the print head Touching the print head
96. the operation works with other features Electrical Hazard icons alert you to possible electrical shocks Chapter 1 Accessing the Advanced User s Guide Software User s Guide Network User s Guide and Network Glossary This Basic User s Guide does not contain all the information about the machine such as how to use the advanced features of the Fax Copy Printer Scanner PC Fax and Network When you are ready to learn detailed information about these operations you can read the Advanced User s Guide Software User s Guide Network User s Guide and Network Glossary that are on the CD ROM Viewing Documentation Viewing Documentation Windows To view the documentation from the Start menu select Brother MFC XXXX where XXXX is your model name from the programs list and then choose User s Guides If you have not installed the software you can find the documentation on the CD ROM by following the instructions below D Turn on your PC Insert the Brother CD ROM into your CD ROM drive KA Note If the Brother screen does not appear automatically go to My Computer Computer double click the CD ROM icon and then double click start exe If the model name screen appears click your model name amp If the language screen appears click your language The CD ROM Top Menu will appear Top Menu Install MFL Pro Suite Full Driver amp Software Package Includes Wireless Netwo
97. two incoming fax pages Telephone Line or Connections Difficulty Suggestions Dialling does not work Make sure the machine is plugged in and turned on No dial tone Check the line cord connections Change the Tone Pulse setting Quick Setup Guide Lift the external telephone s handset and listen for a dial tone If there is no dial tone ask your telephone company to check the line and or socket The machine does not answer Make sure the machine is in the correct Receive Mode for your setup when called See Receive Modes gt gt page 29 Check for a dial tone If possible call your machine to hear it answer If there is still no answer check the telephone line cord connection If there is no ringing when you call your machine ask your telephone company to check the line Sending Faxes Difficulty Suggestions Cannot send a fax Check all line cord connections Make sure the telephone line cord is plugged into the telephone wall socket and the LINE socket on the machine Ask the other party to check that the receiving machine has paper Print the Transmission Verification Report and check for an error gt Advanced User s Guide Reports Transmission Verification Report There is probably temporary noise or static on the line Try sending the fax again Says RESULT ERROR If you send a PC FAX message and get RESULT ERROR on the Transmission Verification Report your machine may be out of mem
98. u can choose a range of speaker volume levels from High to Off D Press Menu 2 Press A or to choose General Setup Press OK Press Aor to choose Volume Press OK E Press A or Y to choose Speaker Press OK Press A or to choose Low Med High or Off Press OK Press Stop Exit 10 LCD display Setting the backlight brightness If you are having difficulty reading the LCD try changing the brightness setting Press Menu Press or to choose General Setup Press OK Press Aor Y to choose LCD Settings Press OK Press A or V to choose Backlight Press OK Press A or to choose Light Med or Dark Press OK Press Stop Exit LCD Language You can change the LCD Language amp D Press Menu Press A or to choose Initial Setup Press OK ED Press A or to choose Local Language Press OK 4 Press A or to choose English or Chinese Press OK Press Stop Exit Setting the Fax Logic sending and receiving sequence You can change the process of manual fax send or receive If you often send or receive a fax manually to from the other party at the end of a conversation set the Fax Mode to Easy Mode You can send or receive a fax manually just simply press Start If you are a caller press Start to send a fax If you are a receiver press Start to receive a fax If you set to Advanced
99. uide Real Time Transmission If your transmission is successful OK will appear next to RESULT on the Transmission Verification Report If the transmission is not successful ERROR will appear next to RESULT Receiving a fax Receive Modes By factory default the factory setting of Receive Mode is Fax Your machine will automatically receive any faxes that are sent to it There are four receive modes of this machine as below For more detailed information on the receive modes see Using Receive Modes gt gt page 30 Operation Display LCD Display Factory Default Ring Delay Fax Ring Delay 2 times ee ree Fax Tel F T Ring Delay 2 times a a Fax manual MAN fexternal TAD Jmm 0 To set a receive mode follow the instructions below Press Menu Press A or to choose Initial Setup Press OK Press A or to choose Receive Mode Press OK Press A or Y to choose Fax Auto Fax Tel External TAD Or Fax Manual Press OK Press Stop Exit The LCD will display the current Receive Mode 29 Chapter 5 Using Receive Modes Fax Fax Auto F T Fax Tel Mnl Fax Manual TAD External TAD Each call recognized as fax and send fax signal However you can answer the call within the number of rings Automatically determine whether the incoming call is telephone or fax calls Non Fax call will make a fast double ring to inform you answer the phone Machine doesn t
100. using the On Off button it will still periodically clean the print head to maintain print quality To prolong print head life provide the best ink cartridge economy and maintain print quality you should keep your machine connected to the power at all times Chapter 1 LCD screen indications The LCD shows the current machine status when the machine is idle 00 07 01 01 2012 Fax wien i 2 3 4 1 Wireless Status A four level indicator shows the current wireless signal strength if you are using a wireless connection gt 0 Max 2 Current Receive Mode Lets you see the current Receive Mode E Fax Fax Auto E F T Fax Tel E TAD External TAD E Mnl Fax Manual 3 Memory Status Lets you see the available memory in the machine 4 Ink indicator Lets you see the available ink volume The warning icon D appears when there is an error or maintenance message For details see Error and Maintenance messages gt gt page 58 Basic Operations The following steps show how to change a setting in the machine In this example the Receive Mode setting is changed from Fax Auto to Fax Tel G Press Menu 2 Press A or V to choose Initial De Cup Menu Select MD Frint Reports Machine Info Initial Setup Press OK eo Press A or Y to choose Receive Mode Initial Setup Receive Mode Fax Auto DateTime Station ID Press OK 4 Press A or to choose Fax Tel Recej
101. utgoing Call Send a fax You can choose a number Add to fang from the Outgoing Call al history and then send a fax to it add it to Speed Delete Dial or delete it Caller ID hist Send a fax You can choose a number from the Caller ID history dr per and then send a fax to it add it to Speed Dial or Delete delete it Advanced Settings Broadcasting Add Number You can send the same Speed Dial Alphabetical fax message to more than one fax number Order Numerical Order Real Time TX On You can send a fax without using the memory Ori Overseas Mode On If you are having difficulty Gee sending faxes overseas set this to On Glass ScanSize Letter Sets the glass scan size n for faxes A4 Advanced User s Guide D The factory settings are shown in Bold with an asterisk 2 Menu and features Set New e You can save your fax See 9 settings Factory Reset You can restore all settings back to the factory default Advanced User s Guide The factory settings are shown in Bold with an asterisk 7 Scan to ee You can scan a monochrome or a color document into your computer Scan to E mail You can scan a monochrome or a color document into your E mail application Scan to OCR You can have your text Available after document converted toan editable text file Presto PageManager is downloaded and installed for Macintosh users See Accessing Brother Support Macintosh gt
102. we Mode Fax Auto Fax Tel External TAD Fax Manual Press OK You can see the current setting on the LCD Initial Setup kecelve Mode Fax Tel DateTime Station D Press Stop Exit General information Volume Settings Ring Volume You can choose from a range of ring volume levels from High to Off While the machine is idle press lt lt 4 or gt to adjust the volume level The LCD shows the current setting and each key press will change the volume to the next level The machine will keep the new setting until you change it You can also change the volume through the menu by following the instructions below Setting the Ring Volume from the menu ap Press Menu 2 Press A or to choose General Setup Press OK GD Press A or Y to choose Ring Press OK Press Aor to choose Volume Press OK Press A or to choose Low Med High or Off Press OK DB Press Stop Exit Chapter 1 Beeper Volume When the beeper is on the machine will beep when you press a key make a mistake or after you send or receive a fax You can choose from a range of beeper volume levels from High to Off D Press Menu Press A or to choose General Setup Press OK D Press A or to choose Beeper Press OK Press A or to choose Volume Press OK Press A or to choose Low Med High or Off Press OK Press Stop Exit Speaker Volume Yo
103. y we recommend testing various papers before purchasing large quantities We recommend using 3M Transparency Film when you print on transparencies Brother paper A4 Plain BP60PA A4 Glossy Photo BP 1GA4 A4 Inkjet Matte BP60MA 10 x 15 cm Glossy BP71GP Photo 19 Chapter 2 Handling and using print Paper capacity of the output paper media tray cover S Up to 50 sheets of 80 g m A4 paper m Store paper in its original packaging and keep it sealed Keep the paper flat and Transparencies and photo paper must be away from moisture direct sunlight and picked up from the output paper tray cover heat one page at a time to avoid smudging m Avoid touching the shiny coated side of photo paper Load photo paper with the shiny side facing down m Avoid touching either side of transparencies because they absorb water and perspiration easily and this may cause decreased output quality Transparencies designed for laser printers copiers may stain your next document Use only transparencies recommended for inkjet printing IMPORTANT DO NOT use the following kinds of paper e Damaged curled wrinkled or irregularly shaped paper 1 2 mm or greater curl may cause jams to occur e Extremely shiny or highly textured paper e Paper that cannot be arranged uniformly when stacked e Short grain paper 20 Loading paper Choosing the right print media Paper type and size for each operation

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