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Brother 1450 Printer User Manual

1. 90 Large Screen Display Speakerphone Station User s Guide GCA70 349 Feature Access Codes Feature Enable Code Disable Code Speed Dial System Jaj lo to is fo o Speed Dial Programming INTERCOM ei E E INTERCOM Jolles code Volume Save INTERCOM JJ Voice Announce Block INTERCOM INTERCOM The following table details several unique dialing codes that are only applicable to single line proprietary and industry standard telephones Feature Enable Code Pick Up Last Line Joj Broker s Call Speed Dial Access Code le le E O le Jio Jio Jio Jo Saved Number Redial Dial Saved Number TAP Dialing Code Large Screen Display Speakerphone Station User s Guide 91 Feature Access Codes GCA70 349 Notes 92 Large Screen Display Speakerphone Station User s Guide GCA70 349 B Display Abbreviations Display Abbreviations This chart identifies the interactive button abbreviations that appear in your display Abbreviation Feature Definition Account Codes Stores a button that enables account code entry Set Reminder Sets two reminder alerts that will sound at your station at specified times HLL All Calls Forward Route all of your calls to a different station location AHS Answe
2. Press 11 when you are done Large Screen Display Speakerphone Station User s Guide Internal Dial ba Hame External hal ba Hame Programming Call Lod EXIT A A WI Viewing the Call Log 83 Other Advanced Features GCA70 349 IMIST Module Impact SCS 8412F and 8412S speakerphones equipped with the optional IMIST module can support an IST device modem FAX machine industry standard echo etc in addition to the LCD speakerphone Depending on system programming the IST device may be used to make outgoing calls and receive incoming calls The functionality of the IMIST module depends on the type of system you are using e The IMIST module functions on a DXP system with the appropriate digital station board but the IMIST module will not have its own exten sion number and will not function simultaneously with the speakerphone e Ona DXP Plus system the IMIST module functions simultaneously with the speakerphone and has its own extension number if your system has the appropriate digital station board and memory board If your system does not have the optional enhanced memory board the IMIST module will function like the one on the DXP system described above Check with your system installer for complete details e Ona FXS or FXT system the speakerphone and IMIST module can func tion simultaneously and the IMIST module has its own extension number NOTE The IMIST module does not provide voltage to l
3. 2 3 SELECT HEal 4 5 SELECT all Forwarding Choose one of the following call forwarding options e SELECT Forward Personal to forward prime line and intercom ca e SELECT Forward RHA All to forward all calls that ring at your station but receive no 5 i answer after a programmed number of rings e SELECT Forward RHA Personal to for ward your prime line and intercom calls that ring at your station but receive no an swer affer a programmed number of rings e SELECT CFS to forward your calls to outside the system DIAL extension number or PRESS DSS BLF button of telephone to receive your forwarded calls Call Forwarding Reminder Alert LCD Messaging Rind Tone EXIT PREY NET A A A Selecting Call Forwarding Forward All Forward Personal Forward EHA All Forward RMA Personal CFOS EIT PREI A A A Call Forwarding Options Large Screen Display Speakerphone Station User s Guide GCA70 349 Advanced Call Handling To cancel call forwarding E an 1 SELECT CLEAR to disable call forwarding FWDRHA to J Doe CLEAR A A A Call Forwarding Active Forward Only Your Prime Line and Intercom Calls PERS ALL R Forward All Calls GE Your That Ring At Your i i Caller orwar Station A Station Forward Only Calls NoANS That Are Not Answered At Your Station Call Forwarding Options Large Screen Display Speakerphone Stati
4. 21 22 23 24 Personal Speed Dial Numbers Keypad Buttons 1 6 2 7 Large Screen Display Speakerphone Station User s Guide 67 Programming LCD Feature Buttons You can create feature access buttons to make operation easier To do this use the interactive buttons to select the feature you want to store and then store it on a programmable button see the instructions on page 60 62 GCA70 349 Account Code ecourt Code allows you to enter an account code for call record purposes Auto Redial Huta Fedial allows you to redial the last dialed number Authorization Entry Code Authorization Entr allows you the mobility to use your class of service eee prime line assignments and exception numbers on any telephone in the system Auxiliary Pager HF HSE selects external pager operation through the auxiliary jack Auxiliary Recorder AREC selects tape recorder operation through the auxiliary jack Auxiliary Ringer HR ING selects auxiliary ringer operation through the auxiliary jack Backg round Music 51 allows you to enable or disable back ground music also allows you to choose from two preprogrammed music sources Call Forward All Call Forward All allows you to forward all of your calls to another telephone Call Forward Outside System LF 1 allows you to forward incoming or transferred calls to a aed p
5. E 5 a Auxiliary Jack Location 74 Large Screen Display Speakerphone Station User s Guide GCA70 349 Other Advanced Features Program the enable disable buttons at any blank programmable button location as follows m pm m enn 1 SELECT UPTIONS 2 SELECT Programming 3 SELECT HEAT until the Feature Button option appears 4 SELECT Feature Button 5 PRESS blank programmable button location to serve as enable disable button for the feature you ve selected 6 SELECT HEAT until desired auxiliary feature appears enn Executive Qverride RFHUE to choose pager Grour Listen e HRECD to choose recorder Bii in e HRING to choose external ringer Message Wait e Headset to choose headset Gul uy 7 RETURN to previous steps to add another A device OR SELECT SPEAKER to quit j m Programming Button To enable an auxiliary mode 1 SELECT enable disable button to enable mode Light associated with button turns on and display denotes feature To disable an auxiliary mode 1 SELECT enable disable button Light associated with button will turn off and display no longer denotes the feature CAUTION With the exception of a headset microphone do not connect the audio out put of any external device to the auxiliary jack Also do not connect the tip and ring leads of a telephone line to the auxiliary jack Do not connect any devices to the auxiliary jack oth
6. GCA70 349 Feature Networking Support Lo Remote Feature Program Feature Name Originating Networking FA Parameters Feature Terminating Both Support Line Queue Both None Lock Both None Local Node Station Location Codes Both None Local Node Mark Both None Local Node Station Message Both Comdial Local Node Station Deposit Message NE l Across Waiting Terminating Comdial NES Node Station Music Background Both None Local Music On Hold Both None Local Mute Both None ACTOSS Node Station Network Operator Netw Both Comda Across Hub ork Network Operator Node Both Comdial Local Node Page Both None Local Node Park Orbit Terminating None Local Node Personal Ring ae Local l Tone Terminating None Station Only Node Station Prime Line Originating None Local Node Station Privacy Terminating None Local Node Station Pulse Set On Originating None Local Node Query button Originating None Local Node Station Queue Terminating Comdial Local Node Station Across Quick Transfer Terminating Comdial aeta Node COS limitations Across Recall Call Network Bod with Node Station limitations Recall Timing Ne Across Hunt Group Terminating Comdial QSIG Newa Node Record Both Comdial Across Node Station Network Large Screen Display Speakerphone Station User s Guide 115 Feature Networking Suppo
7. IB64X DSS BLF Console Large Screen Display Speakerphone Station User s Guide 85 Other Advanced Features GCA70 349 Accessing The DSS BLF Console Button Levels The IB24X and IB48X DSS BLF consoles have four levels of buttons quadrupling the consoles button capacity The four buttons at the bottom of each console allow you to select which button level is currently active To change button levels press one of the buttons at the bottom of the console The leftmost button activates level 1 the next button activates level 2 etc A light beside the appropriate button lights to indicate which level is currently active Cd aa ana ana ana an an aa as ao aon ao aon ao aon ao ao ao aon an an an an ao ao ao an an an an an aoa as aa aoa aon aon an a aoa coy aja aan ayn an an ay aa co Level access buttons Level access buttons IB24X DSS BLF Console IB48X DSS BLF Console 86 Large Screen Display Speakerphone Station User s Guide GCA70 349 A Feature Access Codes Feature Access Codes This chart provides you with a quick reference guide of the feature dialing codes If you wish you can detach these pages and keep them near your telephone to serve as a Stand alone reference On page 60 the Feature Access Code section describes a method to program these codes on your telephone at unused programmable buttons Feature Enable Code Disable Code Hen EA INTERCOM
8. Jofa account code All Call INTERCOM Attendant Calling INTERCOM Authorization Code IN TERCOM ii Elies a authorization code Automatic Callback and Call Waiting INTERCOM INTERCOM l INTERCOM Background Music es INTERCOM Call Divert Station INTERCOM JES extension number Call Forward Personal INTERCOM JS a INTERCOM extension number Large Screen Display Speakerphone Station User s Guide 87 Feature Access Codes GCA70 349 Feature Enable Code Disable Code Call Forward Ring No INTERCOM Asja rales Answer All Calls extension number INTERCOM Call Forward Ring No 151 3 g INTERCOM LJE MEEO Answer Personal Calls extension number Call Forward All Calls INTERCOM CJJ extension number INTERCOM Call Park Orbit 910 990 INTERCOM J OD ORO oo Call Park Pickup INTERCOM JJ to Jele Call Pickup Directed INTERCOM extension number Call Pickup Group INTERCOM Clear Major Alarm Ring INTERCOM Celo flo DISA Access Installer Assigned Do Not Disturb INTERCOM lol INTERCOM 0 repeat l l extension number Do Not Disturb Override Goofs DSS BLF Programming INTERCOM CJS 88 Large Screen Display Speakerphone Station User s Guide
9. See Forwarding Calls Call Forward Outside System 43 Call Log viewing 83 Call Park See Parking Calls Call Pick Up answering for any station directed 22 answering within a group 22 programming a button 63 Call Waiting See Camping On busy station Caller ID 27 Calling automatic dialing 31 dialing intercom numbers tone first 30 dialing intercom numbers voice first 30 dialing outside numbers 29 selecting a line 68 Camping On awaiting answer from busy station 34 awaiting recall from a busy station 33 awaiting recall from a DND station 33 awaiting recall from idle station 34 programming a button 62 CFOS See Call Forward Outside System Clearing Feature Buttons 64 Conferencing creating unsupervised conferences 39 119 Index GCA70 349 D Forwarding Calls 40 _ Call Forward Outside System CFOS 43 diverting calls 42 Dial By Name 77 handling ring no answer calls 40 Dialing programming button 62 See Calling redirecting all calls 40 Direct Station Select DSS Button redirecting personal calls 40 associated lights 11 calling stations using 23 displaying function button query 80 G functions 9 a programming a location 57 Directed Station Hold 20 Display understanding abbreviations 93 94 95 96 97 98 Do Not Disturb enabling disabling operation 69 H function 69 Group Listening basic function 63 programming a button 63 setting the volume 79 programming a button 63 D
10. See Transfer Conference Button U Unsupervised Conferences 39 V Voice Announce Block programming a button 63 Volume Control initial settings 81 VOLUME DOWN Button function 78 VOLUME UP Button function 78 Z Zone Paging 82 Large Screen Display Speakerphone Station User s Guide This manual has been developed by Comdial Corporation the Company and is intended for the use of its customers and service personnel The Information in this manual is subject to change without notice While every effort has been made to eliminate errors the Company disclaims liability for any difficulties arising from the interpretation of the information contained herein The information contained herein does not purport to cover all details or variations in equipment or to provide for every possible contingency to be met in connection with installation operation or maintenance Should further information be desired or should particular problems arise which are not covered sufficiently for the purchasers purposes contact Comdial Inside Sales Department P O Box 7266 Charlottesville Virginia 22906 Comdial strives to design a bir in our communications systems to be fully interactive with one another However this is not always possible as the combinations of accessories and features are too varied and extensive to insure total feature compatibility Accordingly some features identified in this publication will not op
11. date and active call information e Keeps you apprized of the status of your telephone e Provides programming prompts Auxiliary Jack e Your Impact SCS LCD speakerphone may be equipped with an auxiliary jack that provides an interface for a headset a tape recorder an external ringer or an external pager Message Waiting Light e Indicates that a message awaits pick up Microphone Opening e Allows hands free operation of speakerphone speak clearly toward microphone opening Speaker e Sounds distant party s voice e Sounds ringing and call in progress tones Large Screen Display Speakerphone Station User s Guide 7 GCA70 349 Getting Started LCD Alphanumeric Display Cc Co DIE BUTONI gt Interactive Buttons 6 10 am CI Handset N DD Telephone Speaker A A Interactive Buttons 11 13 DSS BLF Buttons Intercom Button Message Waiting Light Shift Button TAP Button 7 w 8 Transfer Conference L JC ol Button RAE Impact Speaker Button Mute Button Hold Button Dialpad Volume Up Volume Down Microphone Opening Connectors On Bottom Of Telephone cos Sel Ales Optional IMIST Module cal NOTE These are default button locations Line Cord Bottom Handset or Your system installer may have reprogrammed Headset these buttons to
12. 349 Getting Started Answering and Making Calls Your speakerphone is now properly configured to answer and make calls to both stations within your system intercom calls and outside lines Remember that when dialing an outside number you must first select a line to connect your system to the local exchange When you hear outside ringing long bursts l PRESS flashing line button 2 SPEAK toward telephone OR LIFT handset if privacy is desired When you hear intercom ringing two short bursts l PRESS INTERCOM 2 SPEAK toward telephone OR LIFT handset if privacy is desired To dial an outside number manually l 2 PRESS INTERCOM DIAL OR PRESS other line button to select line See Line Groups in the system specific Features chapters for more infor mation on selecting an outside line LISTEN for dial tone DIAL number LIFT handset if privacy is desired To dial an intercom number manually l 2 PRESS INTERCOM DIAL extension number called telephone will ring or tone will be heard SPEAK toward telephone OR LIFT handset if privacy is desired Large Screen Display Speakerphone Station User s Guide Getting Started GCA70 349 Understanding the Basic Functions Your speakerphone provides many versatile features for your use These features are explained in terms of what they allow you to do Alphanumeric Display Liquid Crystal Display LCD e Displays time day
13. Across Network DSS BLF Both Comdial with Node Station limitations DTMF Across Signaling Both None Network Enhanced ie aah Across Night Mode Terminating None NS Aver Node Enhanced Ne Across Rineing Terminating None Niet Node Large Screen Dispaly Speakerphone Station User s Guide 113 Feature Networking Support GCA70 349 Type Remote Feature Name Originating Networking Feature Trogram aye Parameters Feature Terminating Both Support Executive Oude Both None Extended DTMF Feature Numbering Local Node EN Across Group Listen Terminating None NEE Node Station Hands Free Both None ATOSS Node Station Network EN Across Hold Terminating Comdial QSIG Network Node Station Hunt Group can access Hunt group ee Across across Network Terminating Comdial Node Network but members must be local to each other Hunt List Terminating None Local Node Station Idle Line Both None Local Node Incoming Call Across Routing Both Comdial Ne ok Node Intercom Numbering Local Node Intercom Speed Aere Dial Last Originating None Network Node Station Number Dialed Local LCD Contrast Both None i Node Station Station Only LED l Both None Local Node Messag ng Local or Line Group Both None Network Node Channels Line l Both Comdial Local Node Monitoring Across Line Names Both Comdial QSIG Network Node 114 Large Screen Display Speakerphone Station User s Guide
14. Conference L 0 Button o J compar Impact Speaker Button Mute Button Hold Button Volume Up Volume Down Microphone Opening NOTE These are default button locations Your system installer may have reprogrammed these buttons to better suit your application Impact 8412S and 8412F LCD Speakerphone 10 Large Screen Display Speakerphone Station User s Guide Getting Started Your Speakerphone s Display Lights The lights LEDs on your LCD speakerphone indicate the status of lines features and intercoms Busy Lamp Field BLF lights next to a Direct Station Select Busy Lamp Field or DSS BLF programmable button e Steady red station is in use e Flashing red station is receiving a call e Winking Fluttering red message waiting light set for you by station associated with that DSS BLF button Next to a line button e Steady green this is your line either on hook in a hands free mode or off hook when the line is active e Steady red another station is using this line e Flashing red a call is coming in on this line e Flashing orange this line will be answered when you lift the handset e Winking green your line is on hold e Winking red the call has been placed on hold by another station e Fluttering orange or green your line has recalled from hold e Fluttering red the line put on hold by another station has recalled
15. Default Terminating Comdial N Node Station etwork Forward Call Forward ee Across Nil mamet Terminating Comdial Neh ais Node Station Call Forward Across All RNA Terminating Comdial Nesuack Node Station Call Pickup Nn Across Directed Terminating Comdial Network Node Station a Pickup Terminating None Local Node Station roup EES Across i Call Time Originating None Nanok Node Station Call Transfer Both Comdial ae Node Station Network 112 Large Screen Display Speakerphone Station User s Guide GCA70 349 Feature Networking Support Type Remote Feature Name Originating Networking Feature moor aM cage Parameters Feature Terminating Both Support ee Terminating None Local Node Station Camp On Terminating None Local Node Station CFOS Both None Local Node Station Clock Set Local Node Across Network Conference Both Comdial QSIG with Station limitations COS Local Node Day Night Class of Both Comdial Local Node Service Delay Hot Line Terminating None Local Node Station Dist Ring Terminating None Local Node Station Dial by Name Originating None Local Node Station Directed Station Hold Both None Local Node Station Disable Station Local Node Station Disconnect Across Notification Both None Network or cea Terminating Comdial QSIG Local Node DNIS passed across the Network but Loca Both Comdial display Node must be hones enabled per P node
16. Display Abbreviations on page 93 e To create a feature access button 1 SELECT OFT 2 SELECT Frogramnmnd 3 SELECT NENT until the Feature Button option appears 4 SELECT Feature Button 5 SELECT the Feature Level interactive button to toggle between 1 and 2 6 SELECT one of the three options O ai reatuse Lesation e Ehan Enetu anatinpe drean inte Shou Emeta Locations a en eS a haken EELS En en denn Shinn All Locations e Show All Locations red lights Feature Level e Feature Level 7 SELECT the button you want to assign as a fal ee feature button 8 SELECT the feature you want to assign to by SELECTING the corresponding interactive Programming GCA70 349 CA button SELECT HE T to scroll through the Selecting a Feature list of available feature 9 REPEAT steps 1 through 7 for other features 10 SELECT EIT to end programming To clear a feature button assignment 1 REPEAT the above procedure but SELECT ULEHR before selecting storage location button Large Screen Display Speakerphone Station User s Guide GCA70 349 Reminder Alert Programming You can set up to two reminder alerts to sound at your LCD so that you will remember important regular events or occasional events To set a reminder alert at your telephone l 2 3 9 ba a H H SELECT UFTIONS SELECT Frogr ce UT H option appears en E SELECT Kemnder Hlert 1 OR Reminder Alert 7 to sel
17. GCA70 349 Feature Access Codes Feature Enable Code Disable Code l extension number Executive Override CJJ Hold Manual HOLD Hold Exclusive HOLD HOLD Hold Directed INTERCOM fo flo Hold Directed Pickup INTERCOM elo l o LCD Messaging INTERCOM JJe cou EIC message Line Group INTERCOM re T INTERCOM ine Groups 2 M TE T INTERCOM ine Groups 12 r Line Pick Up From Any INTERCOM Station Zones 1 4 to Line Pick Up From Any Station All Zones INTERCOM Meet Me Answer Page INTERCOM Message Waiting INTERCOM extension number INTERCOM n extension number Message Wait Retrieval 0 0 Large Screen Display Speakerphone Station User s Guide 89 Feature Access Codes GCA70 349 Feature Enable Code Disable Code Operator Access INTERCOM Paging All Call INTERCOM to Paging Meet Me INTERCOM ee INTERCOM Park Orbit Retrieve ro oo i ejeje INTERCOM Park Orbit Send Jod o AAE Personal Ringing Tones INTERCOM Ha tone code to Redial Last Dialed Number De INTERCOM JOSS intercom J 0 5 extension number extension number INTERCOM Jede Response Message button to Service Observing INTERCOM J oi J extension number Keypad Speed Dial Station O 8 12 B 4 f 5 6 22 o or o
18. Off Hook Voice Announcements SOHVA 36 Advanced Call Handling 37 Waiting For A Line Queuing 37 COMLELENENS i 4 er oe et BYR ena an ia AT 38 Call Forwarding a aoa aaa aaa 40 Call Forward Outside System CFOS 43 Call Parkin amp e ande kde KA Ace AE 45 Call Transferring ve ann zon edt mr nebe er 47 Other Call Transferring Options 49 Nonverbal Messaging 51 LCD Message Delivery 51 Message Waiting Light and Messaging 54 Response Message Delivery 55 Programming 02 02 ee aes 57 DSS Numbers 0 0 7 Speed Dial Numbers 58 Feature Access Codes 60 Reminder Alert 65 Response Message Button 66 GCA70 349 Large Screen Display Speakerphone Station User s Guide GCA70 349 7 U O WwW FY Other Advanced Features 67 Background Music 67 Line Groups saar 4 Hee a eS 68 Do Not Disturb Condition 69 Automatic Redial 70 Tracker Paging System 12 Auxiliary Jack sne emt ee ea a Ee 74 Account Codes 004 76 Dial By Name e 7 Volume Control a aaa 78 Programmed Button Display 80 Automatic Set Relocation 81 PASO sn Andenne WE Ad 82 Viewing The Call Log 83 IMIST Module 2 84 DSS BLF Console
19. Operation 85 Feature Access Codes 87 Display Abbreviations 93 Glossary vennen 99 Speakerphone Characteristics 107 Full Duplex Speakerphone Guidelines 107 Half Duplex Speakerphone Guidelines 109 Feature Networking Support 111 Large Screen Display Speakerphone Station User s Guide Contents Contents GCA70 349 Notes vi Large Screen Display Speakerphone Station User s Guide GCA70 349 Getting Started 7 Getting Started Welcome Congratulations and thank you for using a Comdial telephone Your digital speakerphone 1s supported by a communication system with hundreds of built in standard features This manual serves as a helpful guide for using these various functions The sections in this introductory chapter help you initially set up your speakerphone and become familiar with the controls and indicators The remaining sections are titled as follows e Setting Up Your Speakerphone e Understanding the Basic Functions e Your Speakerphone s Buttons e Your Speakerphone s Display Lights setting Up Your Speakerphone When your new speakerphone arrives the system installer unpacks your speakerphone and connects the line to a system jack The following sections describe a few initial adjustments that allow you to quickly begin making and answering calls with some of the most basic features Impact SCS 8412S Speakerphone Large Screen Displa
20. SOHVA or intercom call from another LCD speakerphone or to send an LCD message to another LCD speakerphone that you call and receive a busy signal or no answer To store a fixed RESPONSE MESSAGE button delivers the same message each time it is pressed l SELECT Frosrammns ON fl ie oh amn go emna SELECT UFILUNS H Co 2 3 SELECT HEAT until the Feature Button option appears 4 5 SELECT Feature Button SELECT the programmable button you wish to use as a response message button EE on a SELECT HEAT until the Resronze Messa9e option appears SELECT from the list of displayed messages SELECT HEAT to scroll through the list of messages If you use the Back at or Call options add to them as follows e For Back at message dial the code for the time numbers and colon from dialing codes table For exam ee Jogoo aeeoa o s or time 01 e For the Call message dial the code for telephone number where you can be reached For example dial sfojefofz ofel sf of 2 0 2 Lo JLo JLo o for number 978 2200 REPEAT steps 5 through 8 for other features OR SELECT LESS Be oiia a m a sid m to end programming pm fm d aan Large Screen Display Speakerphone Station User s Guide GCA70 349 Background Music Other Advanced Features Other Advanced Features If the telephone system supplies background music you can turn it on at your LCD speakerp
21. Screen Display Speakerphone Station User s Guide 3 GCA70 349 Getting Started Setting Display Contrast You can darken or lighten the contrast of the display for best viewing To adjust the display contrast l 2 3 4 SELECT E SELECT QFTIONS S Background Music SELECT Pro rammind Voice Announce Block eteaet pugal Do Hot Dieturb SELECT LONLPast Level Contrast Level SELECT the Contrast Level interactive button to the right of the LCD on the same EAI PREM i OFF OFF row as the words Contract Level once for each change of darkness you desire Each press of the button makes the display darker until you go past level eight and return to level one m mm Ii Ei m to end Setting a Personal Ringing Tone You can choose one of eight different ring tones for your telephone Often when several telephones are located close together each user chooses a different personal ring tone To select one of the ring tones proceed as follows 1 SELECT OPTIONS oo Reminder Alert 2 SELECT F j gdp annn LCD Messaging nee Rind Tone 3 SELECT HEt EAIT PREI 4 SELECT Find Tare interactive button to the right of the LCD to scroll through the eight ring tones 5 SELECT EAIT to end The next time your telephone rings you will hear the new ring tone NEXT A Large Screen Display Speakerphone Station User s Guide Getting Started Sett
22. Station User s Guide 47 Advanced Call Handling GCA70 349 If the intercom party does not answer their telephone when ringing take one of the following steps 1 SELECT RECUNHECT to reconnect the call to your station 2 SELECT MESSAGE to leave a message waiting indication at the station 3 SELECT CHLLBHCK to leave a message waiting indication at the station Unscreened Call Transfers You can answer a call at your LCD speakerphone and transfer it to another telephone If you transfer the call without first announcing it you have made an unscreened transfer To transfer an unscreened call to another system telephone 1 ANSWER call 2 PRESS TRNS CONF OR SELECT Transfer call is automati cally placed on hold 3 DIAL extension number of telephone to receive transfer OR PRESS DSS BLF button for that extension 4 PRESS SPEAKER to disconnect if in speakerphone mode OR HANG UP The transfer will ring at the called telephone NOTE Unscreened transfers ring at busy telephones and wait to be answered fan unscreened transfer call is not answered and recalls to your telephone Wednesday 19 1h3 an you can take one of the following steps RCL LI23 J Doe Ext 321 1 PRESS HOLD OR SELECT Hald to place the call on hold at your telephone 2 SELECT ANSWER to return to the call _ SEND HOLD ANS CA 3 SELECT SEHD to retry the transfer 48 Large Screen Display Speakerphone Station User s Guid
23. a call 1 HEAR short tone burst in receiver 2 PLACE current call on hold OR complete call AND HANG UP waiting call will ring at your telephone 3 LIFT handset to answer call Your Station BUSY To Wait For To Send Call Callback Waiting Tone LPS LD Select Dial 6 and CALLBACK Wait For Reply and Disconnect Busy station When idle hears tone __your call and may respond is connected or ignore Busy Station Camping On Options Large Screen Display Speakerphone Station User s Guide NO ANSWER To Wait For Callback IN Select CAMP and Disconnect When any activity occurs at station your Call is connected Idle Station Si 35 Making Calls Sending Subdued Off Hook 36 You can make a NOTE Voice Announcements SOHVA Make a SOHVA announcement using the SOHVA button as follows 1 MAKE intercom call AND HEAR busy tone If called station is on outside line ring back tone 1s heard but SOHVA 1s still available 2 SELECT 50KVH AND HEAR several quick tone bursts 3 MAKE announcement 4 WAIT on line for reply either verbal or LCD reply If your station returns to idle the called party has blocked your SOHVA GCA70 349 rivate voice announcement to another station that is off hook and busy on a call if the installer has arranged the system to provide this feature Wednesday 19 113 an J Doe Ext 321 Ts Busy SOHV
24. better suit your application Impact SCS 8412S and 8412F LCD Speakerphone Large Screen Display Speakerphone Station User s Guide Getting Started GCA70 349 Your Speakerphone s Buttons Hold Button HOLD e Places a line or intercom call on hold e Stores pauses in number sequences during programming e If available scrolls through LCD response messages e If multiple held calls feature is available scans or scrolls through calls placed on hold when hold light is flashing Interactive Buttons located below alphanumeric display e Provide quick and easy access to system features e Provide straightforward button programming without dialing codes the interactive buttons themselves however are not programmable Intercom Button INTERCOM e Selects an intercom line e Allows you to initiate many of the telephone s features Mute Button MUTE e Keeps the person on the line from hearing your conversation e Allows reply to a Subdued Off Hook Voice Announcement SOHVA Direct Station Select Busy Lamp Field DSS BLF Programmable Buttons e Allow you to store numbers for automatic dialing functions e Allow you to store telephone extension numbers for Direct Station Selec tion DSS e May be programmed as a feature button e May be designated a line button by your system installer Shift Button SHIFT e Allows you to enter a second tier for storing and or automatically dialing speed dial nu
25. between you and the microphone Rooms with hard flat surfaces that reflect sound may affect the sound activated switches e If you are using a handset and the other party is using a speakerphone avoid breathing heavily into your microphone Avoid other sounds that may affect the distant telephone s sound activated switches In some situations such as when either you or the distant party is in a noisy environment you may have to lift your handset to ensure a clear conversation When using your speakerphone the microphone and loudspeaker are farther away from you than when you use a handset Both the signal from the loudspeaker and the signal to the microphone must be strengthened Large Screen Display Speakerphone Station User s Guide 109 Speakerphone Characteristics GCA70 349 Notes 110 Large Screen Display Speakerphone Station User s Guide GCA70 349 E Feature Networking Support Feature Networking Support The table below shows all the features available on Set 15A It identifies whether each feature is for a local stand alone system or a system to system network System to system networking connects several DXP DXP Plus FXS and FXT systems together in an arrangement that allows unified communications through the system Also provided is information on which features Comdial provides remote networking support too pine Remote Feature Program Feature N
26. button that sends a message to the calling station s display Ringing Line Preference An automatic connection to any outside line ringing at the station when the station handset is taken off hook Ringing Tones Personal A telephone can be arranged to ring in one of six distinctive tones S Saved Number Redialing Saving a last manually dialed number for later autodialing 104 Large Screen Display Speakerphone Station User s Guide GCA70 349 Glossary Screened Call Transfer Allows users to first announce and then transfer both line and intercom calls from one station or group to another Service Observing Class of service programming option allows users to enter an in progress call in an unannounced muted mode to monitor the call Speed Dialing Autodialing using the keypad buttons Speed dialing can be station calls personal and accessed by only one specific user or system calls numbers used and accessed by anyone in the system Station A single system telephone with an individual identity and feature set assigned by the programmer Station Message Detail Accounting SMDA Station message detail accounting provides a record of the incoming and outgoing calls handled by the system on selected lines This record provides information for accounting and traffic analysis studies Subdued Off Hook Voice Announce SOHVA A private announcement that can be made to a busy party which they hear through the receiver of their h
27. ca is SELECT Frite Last Line for the last line used for pime calls SELEC for calls utilizing the least costly line group available to route a call SELECT HES Frcdrammed number for se ae a programmed button for ARS ca e Ll be m PED am Follow instructions on LCD display and then SELECT DUNE OR do nothing and let previ ously selected destination remain in effect pmj en SELECT EAIL Large Screen Display Speakerphone Station User s Guide Forward All Forward Personal Forward RNA All Forward RMA Personal CFOS EAI PREI CA A A Selecting CFOS CFOS Tare ARS 18042455078 EXT PREI NEXT CA A A Choose CFOS Type Select Line Select Line Grour Select Prime z Last Line ARS ARS 18042400 EIT PREI OFF A A A Selecting Line Advanced Call Handling GCA70 349 e To deactivate CFOS choose one of the memedi san f ollowing CFOS Iten CLEAR 1 SELECT LEAR To join an active CFOS call from the a CFOS enabled station Ba OPTIONS 1 Note flashing HOLD light indicating CAD active CFOS call and press TAP Join CFOS forwarded party and CFOS destination in a conference call Deactivate CFOS Comdial has taken reasonable steps in the design of all product features including CFOS which protect against unauthorized or fraudulent access to or use of a system or which protect against unauthorized fraudulent or unaccounted for access to o
28. can change a call to a tone signaling for that call simply by pressing the INTERCOM button again after dialing the extension number or by pressing the DSS BLF button again To voice announce manually eten mn 1 PRESS INTERCOM Dial by Name Voice Mail 2 DIAL extension number 3 SPEAK your announcement Dial Extension or Code Ertan PARA J Smith To voice announce automatically SE 1 PRESS DSS BLF button 2 SPEAK your announcement Large Screen Display Speakerphone Station User s Guide GCA70 349 Making Calls Automatic Dialing This feature provides one or two button speed dialing using programmable buttons at which you have previously stored numbers Two levels of number storage are available at Me storage location and you can use one or both levels as needed Further since you usually store a line choice as part of a speed dial number line selection is automatic with speed dialing There are two types of speed dial numbers 1 numbers that you store for your own use personal speed dial numbers and 2 numbers that the system attendant stores for everyone s use system speed dial numbers To automatically dial a number stored at one of the programmable buttons on your station choose one of the following 1 PRESS programmed speed dial button OR PRESS SHIFT AND programmed speed dial button To speed dial a personal speed dial number 1 While on hook DIAL speed dial number on di
29. familiar to users tips on speakerphone use for the new user described in Appendix D and all feature sets available for the DXP DXP Plus FXS and FXT systems Appendix A Quick Reference Guide Appendix B Display Abbreviations AppendixC Glossary Appendix D Speakerphone Characteristics Appendix E Feature Networking Support Finally at the end of the publication an index provides a detailed reference to the feature locations Index Large Screen Display Speakerphone Station User s Guide i Contents GCA70 349 NOTE Throughout this book all references to fixed buttons keypad DSS BLF SPEAKER HOLD etc are printed in upper case italic type for example PRESS INTERCOM All references to interactive buttons which are used to make selections on the speakerphone display are printed 1 in upper case bold italic type for example SELECT UFTIONS Also to eliminate confusion the text of this guide instructs users to PRESS fixed buttons of the telephone and SELECT interactive buttons as in the examples above Instructions to DIAL refer to numbers or symbols on the keypad System to System Network The system also provides capabilities for either a local stand alone system ora system to system network System to system networking connects several DXP DXP Plus FXS and FXT systems together in an arrangement that allows unified communications through the system For a complete list of feature
30. i I mi H ti 3 SELECT Lo Hot Disturb if you do not wish to answer the call at this time J Doe Calling A A A Intercom Call From J Doe Large Screen Display Speakerphone Station User s Guide 17 Answering Calls GCA70 349 Night Transferred Calls Line Access From Any Station The system attendant can transfer incoming calls to a particular station or stations for off hour ringing If your telephone rings 1 PRESS line button with flashing light 2 LIFT handset to talk When you hear loud ringing anywhere in the system 1 LIFT handset 2 PRESS INTERCOM 3 CHOOSE ringing zone e DIAL through to select ringing zone 1 4 e DIAL to answer for any zone 18 Large Screen Display Speakerphone Station User s Guide GCA70 349 Answering Calls Holding Calls You can place a call on hold and retrieve it later With a regular hold you can pick up the held call at your telephone or another user can pick the call up at a telephone sharing the held call line appearance To place a call on hold Ea ene 1 PRESS HOLD station button OR SELECT Held ee MOLOG interactive button 5 POUP LISE Transfer Record Conference To retrieve a held call 1 PRESS line button of the held call with winking green light OR INTERCOM for intercom call held OR PRESS TAP 2 SPEAK toward telephone OR LIFT handset if privacy is desired Holding a Call JDoe Ext 1254 A A A NO
31. making test calls to emer gency numbers 1 Remain on the line and briefly explain to the dispatcher the reason for the call 2 Perform such activities in the off peak hours such as early morning or late evening To store an outside number as a speed dial number follow the display prompts and proceed as follows Ee 1 SELECT OPTIONS Shou Enets Locations 7 Te Shou All Locations 2 SELECT Pra rammn autadil Level 3 SELECT WEKT until SFeeddial option TT PREU appears 4 SELECT 5F ddial to choose speed dial LA programming 5 PRESS programmable button OR dial pad Choosing a Button button 0 9 to choose storage location remember to access second level storage at a programmable button press SHIFT first 7 DSS BLF Button PRESS button of desired station to dial directly 0000 j Keypad DIAL desired number for personal speed dial OR DIAL and number for system speed dial he Speed Dialing Options Large Screen Display Speakerphone Station User s Guide GCA70 349 Programming mn H H 6 SELECT ELIT 7 Make your speed dial route selection choice from the list on the LCD by pressing the appro elect Line priate button Select Line Group Select PrimeyLast Line e PRESS line button to select outside line Sel
32. of outside lines and intercom parties To set up a conference call that includes any combination of outside lines and intercom parties 1 MAKE first call 2 SELECT Conference Call is placed on hold automatically 3 SELECT next line AND MAKE next call 4 SELECT Conference to establish conference 5 PRESS TRNS CONF button to add more parties O ednesdas 19 Ween Hold Conference Transfer Auto Fedal Record ahad MORE A A A Establishing a Conference To continue conversation on remaining line after other outside lines have dropped out of conference 1 PRESS HOLD 2 PRESS the line button of the remaining party To retrieve a line from hold and bring that party back into the conference 1 PRESS TRNS CONF 2 PRESS line button 3 PRESS TRNS CONF Wlednesday 18 liigan J Doe J Smith Conference A A A A Conference 38 Large Screen Display Speakerphone Station User s Guide GCA70 349 Advanced Call Handling If you are involved in a conference call with two outside lines you can drop out of this established conference call and leave the outside lines in the conference with each other This is known as an unsupervised conference call To drop out of a conference call you initiated involving outside lines creating an unsupervised conference 1 DIAL lines remain lighted and in use until one or both outside parties disconnect when only one party drops out o
33. operating in full duplex mode To operate in full duplex mode the telephone must perform a speech training test at the beginning of each call To achieve optimum performance from the full duplex speakerphone Comdial recommends that each user in turn speak about 10 consecutive words to allow the telephone to train itself Note that ae the speech training test the speakerphone is operating in half duplex mode Depending on the telephone line conditions and the type of speakerphone at the other end it may not be possible for the 8412F to operate in full duplex mode If the speakerphone at the other end 1s a half duplex speakerphone and both parties are in speakerphone mode the half duplex speakerphone is the controlling factor preventing the 8412F from operating in full duplex mode Large Screen Display Speakerphone Station User s Guide 107 Speakerphone Characteristics GCA70 349 NOTE Pressing any button mute hold etc on the speakerphone while in full duplex mode causes the system to perform the speech training test again For example if you press MUTE while in full duplex mode when you release the call from mute the system will perform the entire speech training test To maximize the usefulness of your full duplex speakerphone take note of these following observations about full duplex speakerphone operation 108 The full duplex operating mode requires a small amount of
34. option appears 4 SELECT Feature Button 5 SELECT the programmable button at which you wish to store the feature remember if there is anything else programmed at this button the new programming will overwrite it 1 For help in selecting a button SELECT SHOW EMPTY LOCATIONS to display unused feature buttons green lights To display all feature buttons used and unused red lights SELECT SHOU ALL LOCATIONS 6 The speakerphone will now display a list of features which you can scroll through by SELECTING HEAT 7 SELECT the feature you want to assign to the programmable button until 8 REPEAT previous steps until all numbers are stored poe m 9 SELECT Ea 10 PRESS SPEAKER to end To clear a feature button assignment 1 REPEAT the above procedure but SELECT E have selected the feature button Select Feature Location Show Emeta Locations Show All Locations Feature Level EAT PREI A A A Account Code Auto Redial Call Forward Entry Call Forward Personal Ea FREU LA LA a ek m once you As you program numbers fill in the identification strips on your telephone as well as these tables 60 Large Screen Display Speakerphone Station User s Guide GCA70 349 Speed Dial Numbers Features or DSS BLF Locations Programmable Buttons Programming 13 14 15 16 17 18 19 20
35. station s line number 80 Large Screen Display Speakerphone Station User s Guide GCA70 349 Other Advanced Features Automatic Set Relocation If your installer has equipped your system with automatic set relocation when you move your telephone to a new location the system gives you a choice through a display prompt as to whether you want to keep your previous programming or use the programming in the new location To maintain the extension number and programming features from the old location 1 CONNECT the telephone line cord to the new jack 2 OBSERVE the flashing HOLD light AND PRESS HOLD while the light is still flashing your telephone immediately assumed the features from the previous location NOTE Ifyou do not select a button after installing the telephone the system automatically defaults to the programming from the previous location To assume the extension number and programming features from the new location 1 CONNECT the telephone line cord to the new jack 2 OBSERVE the flashing HOLD light AND DIAL while the light is still flashing your telephone immediately assumes the features from the new location Large Screen Display Speakerphone Station User s Guide 81 Other Advanced Features GCA70 349 Paging Your system provides an all call or a zone page feature that you access by dialing special codes This arrangement sounds your voice announcement through the telephone speakers or thro
36. that identifies current call status of DSS station See telephone layout drawings in Chapter 1 for location Do Not Disturb A mode that disables incoming call ringing and intercom calling Dual Tone Multiple Frequency DTMF The tones made by your telephone when you dial DXP DXP Plus FXS and FXT Common Code Based Systems DXP DXP Plus FXS and FXT Comdial Communication Systems so named because the programmed function codes of these systems are interchangeable Dynamic Line Button System temporarily assigns a normally unassigned line to an idle line button for certain call handling operations Large Screen Display Speakerphone Station User s Guide 101 Glossary GCA70 349 E E amp M Tie Lines In telephony a separate pair of leads to your station which are used by system operators for signaling and supervisory purposes Exclusive Hold Only the telephone placing the call on hold can retrieve it Executive Override Breaking into a conversation at a busy called telephone This intrusion is announced by several quick tone bursts over the conversation H Hands Free Answer Inhibit A telephone can be set to block voice calls sent to it over the speaker Hookflash Action that occurs when the TAP button is pressed Needed for activating host system features Hookswitch The switch on a telephone which when depressed manually or by the handset disconnects a call I IMIST Module which allows the connection of a
37. use the Headset Meet Me leet le provides the capability for you to page with the instruction to meet you on line Message Wait Message hlait allows you to be notified that there is a message waiting Page Zone Fate Zone Park Orbit Fark i Pick Up Direct Fick elsewhere in your system Pick Up Group icky in your group Privacy Release Frivacy Release share a line appearance for current call to join Response Messaging Resronse Messagin3 allows you to send an LCD message to a caller ale has initiated a SOHVA or intercom call from another LCD telephone Saved Number Redial Saved Humber Fedial redials the last number saved Service Observe Service Observe versation or activity at ae telephone in an undetected manner Tracker Paging System Tracker Access allows you to enter tracker pager numbers pickup a tracker page and either enable and or disable a pager number Voice Announce Block Voice Announce Block announcements Volume Save dlalume ave allows the preset volume level to be saved provides one button access to paging mt I b P a 1 mn iL parks calls in preselected park orbit IF fect allows you to pick up a call ringing Large Screen Display Speakerphone Station User s Guide 63 Programming of the feature access buttons may require several selections involving many LCD screens If an abbreviation used is not familiar to you consult Appendix B
38. 49 Advanced Camping On Options Camping On Idle Station Automatic Callback If you call another station and hear ringing but receive no answer you can press a button that will cause the system to ring your telephone when any activity is initiated at that station id To camp on at a station for which you f hednesdas 19 Ween hear ringing but receive no answer Cal Back Voice Mal 1 SELECT all Back Callback will occur after any activity is initiated at dialed station Denn se AAD To cancel the camp on condition aa aoe 1 PRESS INTERCOM and DIAL OR CN SELECT LLEHR Camping n Busy Station Wait For An Answer Call Waiting If the telephone you have called is busy you can send a call waiting tone to the telephone and wait on the line for Wednesday 19 6am an answer you must be using the handset for this feature Canr on J Doe CLEAR to work e To activate call waiting when you hear a MAIL OPTIONS busy signal A DIAL edna kat A Ww wz 2 WAIT on line for reply 3 Called party can place the current call on hold or disconnect from the call to answer your call waiting tone or choose to ignore your call waiting tone and continue current conversation To cancel call waiting 1 PRESS INTERCOM AND DIAL J_6 2 HANG UP OR PRESS SPEAKER to end 34 Large Screen Display Speakerphone Station User s Guide GCA70 349 Making Calls To answer a call waiting tone if you receive one while on
39. A CAMP HEAT A A A If the called station is currently in speakerphone mode or if the SOHVA has been denied by system programming interactive button selec tion for SOHVA will not be available Large Screen Display Speakerphone Station User s Guide GCA70 349 4 Advance Call Handling Advanced Call Handling Waiting For A Line Queuing If all the lines in a line group are busy you can place your telephone in a queue to await an idle line To queue for a line group I 2 PRESS INTERCOM DIAL the line group access code see Line Group Access code table on page 68 for your system s codes HEAR busy tone DIAL LJ If you have line appearance for a particular line and wish to queue for it l 2 3 4 5 OBSERVE the busy status light LED PRESS NTERCOM DIAL lie PRESS line button When line group is free your telephone sounds several short tone bursts When you hear this lift handset hear dial tone and place call To cancel line queuing or line group queuing I 2 PRESS INTERCOM DIAL HG Large Screen Display Speakerphone Station User s Guide 37 Advanced Call Handling Conferencing GCA70 349 When your telephone is joined together with several other telephones on the same call the effect is called conferencing You can make conference calls that involve up to five parties including you as the originating party in any combination
40. DXP DXP Plus FXS and FXT Digital Communication Systems Large Screen Display Speakerphone Station User s Guide ter ma a i ta LA This publication supports the Impact SCS Large Screen LCD Speakerphone The Rising Star GCA70 349 04 08 00 printed in U S A This User s Guide is for the following system DXP DXP Plus FXS and FXT Digital Communication Systems This user s guide applies to the following telephone models e Impact SCS 8412F Rev A and later e Impact SCS 8412S Rev A and later e Impact SCS 8412FJ Rev A and later e Impact SCS 8412SJ Rev A and later Contact your Comdial dealer for updates of this as well as other Comdial publications GCA70 349 Contents About This Book This user s guide serves as both an introduction for new speakerphone users and a reference for experienced users Introduction The first chapter of the manual describes the initial setup and adjustments necessary to begin using your speakerphone 1 Getting Started The following chapters describe the basic and advanced features of the Common Code Based DXP DXP Plus FXS and FXT Systems 2 Ow A Ww 7 Answering Calls Making Calls Advanced Call Handling Nonverbal Messaging Programming Other Advanced Features Following the advanced feature descriptions are two reference tables a glossary that defines many general phrases and abbreviations which may not be
41. E MESSAGE button sends the same message you previously select each time it is pressed See page 66 for instructions on programming a dedicated RESPONSE MESSAGE button e To send an LCD message when you call and receive busy signal or no answer l While still on the call PRESS the appropriate RESPONSE MESSAGE button to send a preselected message to the other telephone If a scrolling Response Messaging was programmed continue to PRESS RESPONSE MESSAGE button AND DIAL when your display shows the message you wish to send To send an LCD message to a caller who has initiated a SOHVA or intercom call from another LCD telephone l HEAR the SOHVA tone or voice announcement in your handset or headset PRESS the appropriate fixed RESPONSE MESSAGE button to send a preselected message to the calling telephone If a scrolling Response Messaging was programmed continue to PRESS RESPONSE MESSAGE button AND DIAT when your display shows the message you wish to send Large Screen Display Speakerphone Station User s Guide Receiving a Message 55 Nonverbal Messaging GCA70 349 Notes 56 Large Screen Display Speakerphone Station User s Guide GCA70 349 6 Programming DSS Numbers Programming Storing another station extension number at a DSS BLF programmable location allows you to monitor that station dial with the press of one button or pick up or hold calls at that station quickly and conveni
42. Guide Getting Started GCA70 349 Understanding The Large Screen Display Your speakerphone has a large screen display consisting of six lines of 24 possible character positions per line This provides you with much more system Information than can be presented on two line displays This large display allows you many programming options as well as quick and easy selection of the many features available on your speakerphone Your speakerphone has 13 interactive buttons for selecting or programming features When your speakerphone is idle the first line in your display shows the day date and time while the sixth line displays the word OPTIONS If your system is using the voice mail option this is also indicated in the sixth line by the word VMAIL If your voice mail has four messages for you for example the VMAIL display is replaced by Wedresdas 18 ibam AMSG Lines two through four are used on the idle display to MAIL OPTIONS indicate features that may be active flashing enabled or set Large Screen Display Speakerphone Station User s Guide 13 Getting Started GCA70 258 Notes 14 LCD Speakerphone Station User s Guide GCA70 349 2 Answering Calls Answering Calls Answering Outside Calls When an outside call rings at your station the LCD screen displays the system line number of the incoming call e g LIS and any caller ID information that your ringing line is programmed to receive In additio
43. NOTE You can find the programmable buttons that the installer designates line buttons in the same location as the DSS BLF buttons Ensure that these buttons are labeled correctly to indicate their unique features Next to a fixed feature or programmable feature button e Steady red the feature is on e Steady off the feature 1s off NOTE You can find the programmable buttons that the installer designates feature buttons through user programming in the same location as the DSS BLF programmable buttons Ensure that these buttons are labeled cor rectly to indicate their unique features Large Screen Display Speakerphone Station User s Guide GCA70 349 11 GCA70 349 Getting Started The MUTE Button e On steady called party cannot hear your conversation The INTERCOM Button e Steady green or red you are using your intercom e Fluttering red an LCD message is set on your telephone for others to receive when calling e Flashing orange someone is calling your extension or a call is being transferred to you The HOLD Button e Winking green a line is on hold at your station DXP DXP Plus FXS and FXT only The MESSAGE WAITING Button e Winking red message awaits pick up The SPEAKER Button e On steady with the telephone on hook and busy speakerphone mode e On steady with telephone on hook and idle background music is turned on 12 Large Screen Display Speakerphone Station User s
44. PONSES SOHVA Station Delivering ad Station COE a and Hold REP een While Speaking A Select MSG And iiini a Choose Message To Deliver Select BLOCK BLOCK To Disconnect ee 26 Large Screen Display Speakerphone Station User s Guide GCA70 349 Answering Calls Caller ID Automatic Number Identification When installed by system programming the Caller ID feature allows you to view incoming call numbers before you answer them Incoming call numbers flash in the left half of the LCD If the name of the calling party is available it will display in the second half on the right side of the LCD If you answer the call the number appears steady in the left half of the LCD The system also stores numbers that ring on your line but receive no answer The system indicates that it has stored ring no answer numbers by causing the programmed Caller ID CID light on your telephone to flash Pressing the CID button allows you to view the stored numbers one at a time Pressing the programmed SAVED NUMBER REDIAL button causes the system to dial the displayed number If the call has been returned by someone else selecting the key reveals who returned the call Everyone sharing your line can scroll through the stored numbers and choose which calls to return To scroll through ring no answer numbers stored on your system CID light is flashing 1 SELECT the CID button on your telephone Your LCD will display the calling number date and
45. SS BLF Console Button Levels 86 DSS BLF Console Operation 85 Dynamic Save Button 32 Handset setting volume 78 Headset configuring with auxillary jack 74 setting the volume 79 Hold Button E functions 9 EE meaning of associated light 12 Holding Calls Exclusive Hold 19 ae basic instructions 18 handling hold recalls 20 F handling multiple calls on hold 21 using directed hold 20 F N kine S 11 112 113 using exclusive hold 19 eature Networking support 114 115 116 117 118 Hot Transfer 49 Feature Access Button Programming 64 See Also Transferring Calls Feature Access Codes listing 87 88 89 90 91 92 storing at programmable location 60 Flash Button See TAP Button Interactive Buttons reprogramming 57 120 Large Screen Display Speakerphone Station User s Guide GCA70 349 Intercom Button functions 9 meaning of associated light 12 L Last Number Redial 32 LCD Abbreviations 93 94 95 96 97 98 LCD Messages sending 51 Lights Display 11 Line Access From Any Station 18 Line Groups codes 68 Making Calls See Calling Meet Me Answer Page 82 Message Waiting Light basic function 7 lighting for another station 54 receiving messages using 55 Multiple Automatic Redial Queue 70 Music selecting 67 setting the volume 79 Mute 79 N Networking Support Features 111 112 113 114 115 116 117 118 Night Transfer of Ringing 18 Index Pag
46. TE Unless you use your HOLD button to scroll through the calls on hold TAP always retrieves the last number placed on hold regardless of whether you have line appearance for the line on which the call 1s holding With an exclusive hold condition you must pick up the held call at your telephone no other telephone has access to the call To place a call on exclusive hold 1 PRESS HOLD twice To retrieve exclusive hold 1 PRESS line button of held call with winking green light OR PRESS TAP 2 SPEAK toward telephone OR LIFT handset if privacy is desired After a call has been on hold for the period of time set by the installer of your system the system causes four quick hold recall tone bursts to sound at your telephone the flash rate of the line button becomes faster and the light becomes orange If the call is on exclusive hold it will revert to manual hold after the hold recall period Large Screen Display Speakerphone Station User s Guide 19 Answering Calls GCA70 349 Ifa held line is recalling choose one of the following Wednesday 19 1136an 1 SELECT Hald to place the call on hold at Hold RCL J Doe your station and restart hold timer 2 LIFT handset PRESS line button with flashing orange light OR SELECT Hrzwer to retrieve the call HELD DHE The installer can add a directed station hold feature to your telephone With this feature you can place a call on hold at another statio
47. The message waiting light of called station will flash e You can also turn on the message waiting light and broken dial tone at another station when that station Is busy 1 HEAR the busy tone AND REMAIN on the line 2 SELECT fHESSAGE O Wedresdas 19 16am Calling J smth 3 HANG UP To turn off the message waiting light at a busy or idle station ae Wes 1 PRESS INTERCOM CA LA 2 DIAL 3 3 DIAL extension number OR PRESS DSS BLF button of station that was alerted The message waiting light of called station will turn off To turn off the message waiting light during message delivering conversation 1 PRESS INTERCOM once if off hook twice if on hook 54 Large Screen Display Speakerphone Station User s Guide GCA70 349 Nonverbal Messaging e To receive a message at an alerted Station 1 OBSERVE flashing message waiting light and _ Wednesday 19 6am the LCD message indicating who called for Call J Doe you 2 SELECT CHLL to dial the messaging station automatically Response Message Delivery By programming one or more RESPONSE MESSAGE buttons on your LCD SELECT CLEHF to clear the message from CALL CLEAR our station eid A A A speakerphone you can respond with a variety of messages to many calling situations A scrolling RESPONSE MESSAGE button allows the sender to select from several different messages which have been programmed by the system attendant A fixed RESPONS
48. al pad to EN To speed dial a system speed dial number 1 While on hook DIAL AND system speed dial number NOTE Ifyou are already on a line you must press SHIFT before dialing the personal or system speed dial numbers that are stored at the dial pad Also if a speed dial s preselected line is in use the speed dial will not engage Speed Dialing Options Large Screen Display Speakerphone Station User s Guide 31 Making Calls GCA70 349 Redialing For instruction on using your system s Automatic Redial feature see page 70 in the Other Advanced Features chapter Redial Last Dialed Number To redial the last dialed number 1 PRESS SPEAKER OR HANG UP handset to disconnect current ringing or busy tone 2 DIAL 4 3 LISTEN for ringing or busy tone over the telephone speaker Redial Programming Storing Numbers e To permanently store a number you ve just dialed choose one of these methods 1 While the number is still ringing SELECT HURE then SELECT have _ Wedresdas 19 igan 2 PRESS an unused programmable button Een le z rn location ae ore To store a number while you are on a call if available 1 PRESS programmed SAVE NUMBER REDIAL button twice the display prompts you to dial a number 2 DIAL the number that you wish to save the system immediately saves the number for later redial it does not dial it over the line you are on now To redial the saved numb
49. ame Originating Networking 5 ae Parameters Feature Terminating Both Support Abandoned A A None Across Hold Release 8 Network Account Code Both None us Node COS Network Alarms Local Node A lead Local Node Alternate ee Rea Haas Terminating Comdial Local Node ANI passed across the network but ae l Loca Pue Terminating Comdial QSIG display Node snabied p t telephones node ANI DNIS gese NO Local SEE Originating Comdial QSIG display Node enabled p t telephones node E l Across ANS Detect Originating Comdial Niet ARS Both Comdial oo Node Network ASR N A None Local Node Large Screen Display Speakerphone Station User s Guide 111 Feature Networking Support GCA70 349 Type Remote Feature Program Feature Name Originating Networking SEA Parameters Feature Terminating Both Support Attendant Both Comdial Local Node Programing Authorization bite of Code Originating None Local Node eae Across Auto Hold Terminating None Network Node MESA Across Auto Pause Terminating None Nee oi Node SMe ade Across Auto Redial Originating None Nearer Node l Across Aux Line Nee Node Aux Ring Local Node Across Incoming Block ee Network DID Node Across Paton Both Comdial aes work Node Station Programable with limitations Across Call Costing Originating None a Node Station limitations Call Divert Terminating Comdial Local Node Station Call Forward eee
50. an place up to ten numbers in your telephone s redial queue NOTE The AUTOMATIC REDIAL button described in the following steps must be programmed by your system installer or attendant Individual users DO NOT have access to programming of this feature To use the automatic redial feature to redial a busy or unanswered number l 70 The system repeatedly dials the number until While on the call SELECT Huta kedial OR PRESS the AUTOMATIC REDIAL button programmed by your installer Wednesday 19 36am LIZ you cancel the feature or the system has dialed the number a preprogrammed number of times determined by your system installer The AUTOMATIC REDIAL light flashes CONF AREL between redials and turns on steady during redialing CA IF your installer has enabled answer supervi sion on your line the system automatically Initiating Auto Redial cancels automatic redialing and turns the AUTOMATIC REDIAL light off IF answer supervision is NOT enabled SELECT Auto Redial OR the programmed AUTOMATIC REDIAL button while on the call to cancel automatic redialing IF your system installer has enabled the redial multiple numbers feature you can have up to ten numbers in your redial queue To add numbers to your redial queue REPEAT step 1 in the above procedure Large Screen Display Speakerphone Station User s Guide GCA70 349 Other Advanced Features To scroll through nu
51. andset System Alarm Reporting Allows you to view through the LCD telephone screen the various system alarms and the stations with which those alarms are associated System Speed Dial System speed dialing provides system users with a repertory of up to 500 numbers that they can dial from any telephone in the system The installer or the attendant is responsible for storing the system speed dial numbers T TAP Flash Recall Depending on your system s programming this button gives you a fresh dial tone or activates a hookflash Toll Restriction Class of service feature by which the system allows or denies outgoing calls to selected users over selected lines Tone Call A ringing intercom call Large Screen Display Speakerphone Station User s Guide 105 Glossary GCA70 349 Tracker Pager The Tracker optional pager system allows you to send and receive messages to Tracker pagers assigned to station extension numbers TRNS CONF A fixed feature button that allows you to transfer outside calls and set up confer ence calls U Unscreened Call Transfer Allows users to transfer line or intercom calls from one station or group to another without first announcing them Unsupervised Conference After establishing a conference between two outside parties the originator drops out leaving a line to line unsupervised connection with the remaining parties V Voice call A verbal intercom call Voice Announce Blocki
52. another telephone If you first identify the caller to the party receiving the transfer giving that user the opportunity to prepare for the call you have made a screened transfer To screen and transfer a call to another telephone in the system 1 ANSWER call Wednesday 13 136an 2 PRESS TRNS CONF button or SELECT oe Te em ee Hold Group Listen Fanst amp f call is automatically placed on hold Transfer Record Conference 3 DIAL extension number of telephone to receive transfer OR PRESS DSS BLF button hoe Ext 1234 for that extension 4 ANNOUNCE call when intercom party CA answers 5 PRESS SPEAKER to disconnect if in speakerphone mode OR HANG UP The intercom party then has the call if he or she answered the screened transfer with the handset If you announce the transfer over the speaker the intercom party s telephone will ring with the transferred call after you hang up If the intercom party is busy take one of the following steps if made available at your telephone by installer programming 1 SELECT Recannett to reconnect the call to Wednesday 19 ti3 an your station Rec me mmm al ft 2 SELECT l zzade to leave a message waiting ste indication at the called station 3 SELECT Fallback to camp on at the called station Calling Ext 1254 Vonemail A SELECT Voicemail to connect the caller to the CAD busy party s Voicemail Large Screen Display Speakerphone
53. ast from light to dark N Night Transfer Transferring incoming calls to a particular station s for off hour answering O Operator Station Also known as the attendant station this system station is programmed to ring when users dial the operator usually considered the central message desk of the system although multiple attendant stations are possible Large Screen Display Speakerphone Station User s Guide 103 Glossary GCA70 349 P Paging This feature allows station users to dial up customer provided loudspeaker paging equipment and page over externally placed loudspeakers and determines what paging zones if any a station can page over Prime Line A line designated to a particular telephone and automatically selected when the handset 1s lifted Privacy Line feature assigned by the programmer to allow only one station to access a line at any time no other station has access to the line unless the user makes it available through conferencing Programmable Buttons Each telephone or station has buttons that can be user programmed for autodialing numbers or feature codes or other special purpose dialing require ments Pulse Tone Switching Changing from pulse rotary dial signals to tone DTMF signals Q Queue Method by which a station user waits for an available line by dialing a code and waiting for the system to call back R Response Messaging Responding non verbally to a calling station by pressing a programmed
54. ced Features GCA70 349 Tracker Paging System When installed with your system the Tracker Paging System option allows you to send call back and parked call messages to Tracker pagers assigned to station extension numbers Along with the par feed call message the system parks the call in orbit for retrieval by the paged party The type of message that the system delivers either alphanumeric or numeric only is dependent upon the Tracker pager model in use at the station When outside callers call into a system that has both a Tracker Paging option and a voice mail option installed the system gives these callers the option of either leaving a message or tracking the person that they are calling To track a called party after receiving a ring no answer 1 MAKE an intercom call to someone AND Wednesday 19 1h3 an RECEIVE no answer Callback 2 SELECT TRACK ka 3 HEAR confirmation beep Tracker page accepted OR HEAR busy tone Tracker Calling J Smith page not accepted 4 PRESS SPEAKER to end CA e To track a called party without first Initiating a Tracker Page calling them 1 PRESS INTERCOM AND DIAL 2 DIAL extension number OR SELECT the LIST HAMES interac tive button The LCD display shows several letters beside each interactive button SELECT the interactive button next to the letter of the person s name whom you wish to call The LCD display shows the first existing name to match to the letters you selected
55. d Outside System CFOS Allows station users to forward incoming or transferred line calls to telephone numbers outside the system Call Park Placing an active call at a particular telephone in system hold park orbit and retrieving it by any telephone Call Pick Up Answering a call at one telephone when it is ringing at another telephone Call Transfer Transferring a call from one station to another The transfer can be screened 1e you find out who is calling and announce them to the party being called or unscreened 1 e you transfer the call without identifying the calling party to the called party Caller ID Allows station users to view the originating line number of incoming calls before they are answered Camp On Process that allows a user to wait for a busy or idle line to become available and immediately be called back by the system also allows users to send a tone to busy telephone to notify the station that a call 1s waiting Central Message Desk A station that has been assigned to control message waiting lights and deliver messages to other stations in the system Class Of Service COS Programming Customized programming of your system by the installer that establishes the basic operating parameters of the system and individual stations 100 Large Screen Display Speakerphone Station User s Guide GCA70 349 Glossary D Data Interface Unit DIU This optional unit provides connections for your standard mult
56. e GCA70 349 Advanced Call Handling Other Call Transferring Options Hot Transfer A hot transfer is a type of screened transfer This feature is useful for transferring calls to people who need to work in a hands free mode Once you announce the call and the system completes the transfer the person receiving the transfer can simply begin speaking toward his or her speakerphone to answer the call To make a hot transfer to another telephone in the system l 2 ANSWER call PRESS TRNS CONF OR SELECT Transfer the system auto matically places the call on hold DIAL extension number of the telephone to receive the transfer OR PRESS DSS BLF button for that extension ANNOUNCE call PRESS TRNS CONF or SELECT Transfer PRESS SPEAKER to disconnect if in speakerphone mode OR HANG UP The person receiving the transfer then has the call Quick Transfer When the installer programs the quick transfer method on your telephone you can deliver an automatic transfer of an incoming line call without pressing the TRNS CONF button To do a quick screened transfer l 2 3 4 ANSWER call DIAL intercom number for transfer location When party at transfer location answers ANNOUNCE call pe HANG UP SELECT FELERSE OR PRESS SPEAKER button To do a quick unscreened transfer l 2 3 ANSWER call DIAL intercom number for transfer location HANG UP SELECT FELERSE OR PRESS SPEAKER button Lar
57. ec available alert designation if you have already programmed an alert for 1 select 2 to set a second alert condition i aT Ti pm sm EEEN B until the Reminder Hlert DIAL reminder time using the numbers on the dial pad remember to add a zero 0 before single digit times 01 for one o clock 02 for 2 o clock etc 7 m hal ti fon FTE roid Toggle interactive button between Hf or FI SELECT Femnder Alert interactive button to select UM poe Et SELECT EAlT When an alert sounds at the set time you hear four short tone bursts which will continue until acted upon If you are not at your station to hear the alert when it sounds your telephone s ring tone changes to the alert tone for every incoming call until you respond to the alert To respond to an alert after it sounds choose one of the following l 2 SELECT ET SELECT LLERE to turn off the alert to reset the alert for the same time the following day Large Screen Display Speakerphone Station User s Guide Reminder Alert Remmder Alert 2 Setting an Alert Render Alert CM Time O00 Al Setting the Alert Time Wednesday 19 ean Hlert 1 00 AM CLEAR NAIL OPTIONS A A A Respond to an Alert 65 Programming GCA70 349 Response Message Button 66 You may program a RESPONSE MESSAGE button which allows you to send an LCD message to a caller who has initiated a
58. ect Intercon ARS e DIAL to select prime line or last line used ERI PREI e DIAL to to select line A A group PRESS INTERCOM button or dial _2J to se Selecting Line or Intercom lect intercom NOTE You may need a pause between numbers to compensate for differ ences in response time between your system and the host system ask your attendant about this To store a pause press HOLD then continue dialing If your system is behind a host system that needs a hookflash to access a feature press TAP to store a hookflash then continue dialing 8 DIAL number up to 16 digits long include and if needed 9 SELECT D HE to store the number O12 S456 det Pause iF 10 REPEAT previous steps until all numbers are Flash if stored OR SELECT Eli 11 PRESS SPEAKER to end ENTER ERASE DOME A A A Dialing a Speed Number Large Screen Display Speakerphone Station User s Guide 59 Programming Feature Access Codes GCA70 349 In addition to the system features which may be programmed using the interactive buttons several other features may be programmed by using their access codes The feature codes are programmed like speed dial numbers and can occupy the same programmable buttons on your telephone Access codes are listed in Appendix A Feature Access Codes found on page 87 To store a system feature access code 1 SELEC vec 2 SELECT Fra ranmn LIE AT H 3 SELEC ME i
59. een Display Speakerphone Station User s Guide GCA70 349 Nonverbal Messaging J LCD Message Delivery Nonverbal Messaging You can set system supplied messages at your station to be received and displayed by a calling LCD speakerphone To turn on a message from your Hack at telephone Call dated out to lunch SELECT OPTIONS Take a message SELECT Progr annng will call back ae EXIT PREVO NEMT SELECT ME eh gt SELECT LD HEZSAGIHG a wo de E SELECT the message you would like to appear in a calling party s LCD by SELECTING the corresponding interactive button In addition to the five options shown below there are 25 more os available to be programmed e SELECT Back at and enter the time you will be back to display Back at xxxx on the LCD display For EE a JJ of Joj Lojas for the time 0 e SELECT Call to and enter the extension number to call to display Call and the extension number on the LCD dis play For example DIAL Jooj ozo ease ojo JLo JLo for the number 978 2200 Large Screen Display Speakerphone Station User s Guide 51 Nonverbal Messaging e SELECT out LCD ieee GCA70 349 Lo lunch to display out to lunch on the e SELECT Take a messale to display Take a message on the LCD Ee e SELECT wi the LCD display 6 SELECTEAIT 1 I i pm ti Li m am i back to display I will be back on T
60. ently NOTE SELECT SELECT Frogrammng SELECT HEA SELECT D55 6LF m an until the option appears oe Gee ee Be PRESS programmable button to choose DSS BLF button location DIAL extension number 7 REPEAT the previous steps OR SELECT 8 PRESS SPEAKER to end CAUTION To store an intercom number as a DSS number Storing DSS numbers at button locations will overwrite any previously stored numbers Select a 055 Location Show empta locations Show all G55 locations 55 level i ZA FREU A A A Designating an Extension Do not attempt to program interactive buttons doing so can cause the sys tem to make features unavailable If you inadvertently program interactive buttons you can retrieve their functions in the following manner 1 PRESS INTERCOM JJJ 2 PRESS the interactive button to be reprogrammed 3 DIAL LJO ole or for buttons from left to right Large Screen Display Speakerphone Station User s Guide 57 58 Programming GCA70 349 Speed Dial Numbers Speed dialing is a feature that lets you store and dial frequently called numbers using one or two buttons You can store numbers for speed dialing at any programmable button that is not now assigned as a line button or other feature by the system administrator or installer or at the keypad numbers NOTE The Federal Communications Commission FCC requires that when programming emergency numbers and or
61. er 1 PRESS line button to select a line 2 PRESS programmed SAVE NUMBER REDIAL button system automatically dials the number that you saved earlier 32 Large Screen Display Speakerphone Station User s Guide GCA70 349 Camping On Busy Station Automatic Callback Making Calls If you call another station and receive a busy signal or a Do Not Disturb tone you can press a button that will cause the system to ring your telephone when the station is available This is called camping on at a station Please note that you can camp on to only one station at a time To camp on at any busy station 1 SELECT Canr On 2 Your telephone immediately hangs up When the station you called becomes available your telephone will ring with five short tone bursts When you hear five short tone visa 1 PRESS INTERCOM OR SELECT nhi uer The other telephone will start Ban _ Wedresdas 19 1L3ban CAMF On Hess ade Voice Mail J Doe Ext Jel Is Buzy e To cancel the call back before your telephone sounds the tone sy 1 PRESS INTERCOM AND DIAL 1_6J or SELECT CLEGR To camp on ata station with a Do Not Disturb condition set SELECT amf n A call back will occur when called station is no longer set in the Do Not Disturb mode Large Screen Display Speakerphone Station User s Guide Wednesday 19 ban Came Qn J Doe CLEAR WMATL OPTIONS LA CAS EAS 33 Making Calls GCA70 3
62. er Advanced Features This feature keeps calls from ringing at your LCD speakerphone and makes your station appear to be busy to intercom calls As a reminder a station that is set in Do Not Disturb mode will display this information on the LCD To enable DND as follows 1 SELECT P 2 SELECT Frolramnmns 3 SELECT Lo Hot Diatur 4 SELECT bo Hot Disturb i toggle B OH aa OFF lr at 5 en oO o O en en O 5 en hem H H 5 SELECT Ell To disable the DND condition 1 REPEAT the above procedure BUT SELECT UN at step 4 CA Back round Music mce Announce Black Do Hot Daturb Contrast Level EXIT FREI A instead of e To set a Do Not Disturb condition at your telephone when a call rings at your station 1 Hear ringing and notice incoming call infor mation in display SELECT UPFTIONS SELECT Pra rammind SELECT o Hot Disturb SELECT lo Hot Gisturt interact button Ringing will stop ae will hear the do not disturb tone and your telephone will remain in DND until you disable the feature described above he ee DRE de a i Ei m 6 SELECT EslT Large Screen Display Speakerphone Station User s Guide Back round Music mce Announce Black Do Hot Daturik Contrast Level EaI FREU A A 69 Other Advanced Features GCA70 349 Automatic Redial If your station has the multiple automatic redial feature enabled you c
63. er stations Hik Do Not Disturb When chosen as a feature stores a button that enables the function necon E Direct Station Stores a personal intercom number at a DSS BLF Da Select button EAlT Exit Selection Ends a current programming session EWT System Speed Dial Selects system speed dial numbers to access through En By Name the dial by name interface 2 Line LCD CECT F Presents several different features you can store at PER eature programmable buttons for later use 94 Large Screen Display Speakerphone Station User s Guide GCA70 349 Display Abbreviations Abbreviation Feature Definition EL EW Ca ed When chosen as a feature stores a button that enables ss P loud speaker broadcast of distant party s voice Une When chosen as a feature stores a button that enables Moe Headset headset operation HOLE HIT Ask Caller To Send a non verbal response to a SOHVA caller so he ee Hold or she will know to place the outside caller on hold THT Internal Dial by Selects speed dial intercom numbers to access oat Name through internal dial by name 2 Line LCD LIGHT Light contrast Makes the LCD screen lighter Hob Message Turns on message waiting light at another station ee Turn on the background music at your station When MUSIL Background Music chosen as a feature stores a button that enables the function MEAT Next Display Shows the next display He DHS No Forwards calls that ring at your stati
64. er than those mentioned above Large Screen Display Speakerphone Station User s Guide 75 Other Advanced Features GCA70 349 Account Codes If the installer has arranged your system for account code entry your display may prompt you to enter an account code after answering a call e To enter account code on an incoming call 1 IF available PRESS programmed IF not available PRESS INTERCOM AND Account Code DIAL Joa call is automatically placed Auto Redial Call Forward Entry on hold Call Forward Personal DIAL account code Your telephone automati EXIT PREL NEXT ACCOUNT CODE button the call in progress is not interrupted cally returns to the call after you ve dialed the complete account code A A A If the installer has arranged your system for account code entry your display may prompt you to enter an account Account Code Entry code before dialing Depending upon how the installer has programmed your system these account codes may be forced mandatory for dialing outside numbers e To enter account code on an outgoing call l DIAL OR other line button the display will prompt for ppm op ee Jdi Hecount Lode if programmed to do so PRESS INTERCOM call is automatically placed on hold DIAL Loa AND account code OR PRESS programmed ACCOUNT CODE button LISTEN for dial tone AND DIAL number you are calling 76 Large Screen Display Speakerpho
65. erate if some other feature is activated Comdial disclaims all liability relating to feature non compatibility or associated in any way with problems which may be encountered by incompatible features Notwithstanding anything contained in this publication to the contrary Comdial makes no representation herein as to the compatibility of features CCB 15B GCA70 349 04 08 00 Printed in U S A Pre en LE ET in ere The Rising Star Comdial Corporation da Semmale Trail Charlatte wille YA 2700 2029 1 9 00 COMDIAL ward am dia am
66. esponse is complete to return to distant party BLOCK MSG REPLY A A A To respond to a SOHVA nonverbally through Response Messaging 1 SELECT Message 2 SELECT one of the messages appearing in your LCD by SELECTING the corresponding interactive button Message appears in the ERE display of the telephone making the SOHVA A J Doe Ext 321 Calling 3 CONTINUE your current call with distant party SOHVA caller is automatically discon nected from your telephone e To respond toa SOHVA by blocking see FTP TMe uik Voice Announce Blocking for more CA Information m mi 1 SELECT ELILE when you hear SOHVA Large Screen Display Speakerphone Station User s Guide 25 Answering Calls GCA70 349 Voice Announce Blocking If your system installer makes this feature available you can prevent voice announcements from sounding over your telephone speaker if you wish This feature also blocks Subdued Off Hook Voice Announcements SOHVA and will refuse any attempted SOHVAs To block unblock all voice announced Calls 1 SELECT OPTIONS Background Music OFF Perera ae Voie Announce Black OFF 2 SELECT Fra rammind ho Hot Disturb NEF 3 SELECT Voice Announce Block Contrast Level 4 4 SELECT JN interactive button to block OR EAI PREY EAI IFF to unblock 5 SELECT E amp I to end Select Voice Announce Block INCOMING lt SOHVA En a Cf as SOHVA RES
67. f an unsupervised conference the other party remains on hold until he hangs up or the line 1s answered e To tejoin an unsupervised conference between two outside lines 1 PRESS TAP To drop a party out of a conference call 1 SELECT Dror Party 2 SELECT the party you wish to drop from the conference call by pressing the interactive button beside the appropriate line To Add a Caller to a Conference Managing a Conference Call Station elect CONF or Press TRNS CNF xN To Drop Out of A Conference To Remove a Caller From A Conference Your Station Other Station Select Line Button and Disconnect Line Conference Call Management Large Screen Display Speakerphone Station User s Guide 39 Advanced Call Handling Call Forwarding Forwarding a Call GCA70 349 You can forward the calls that normally ring at your telephone to another telephone To remind you that your calls are being forwarded your telephone will sound a short ring burst each time the system forwards a call You can forward calls that ring at your telephone but receive no answer this feature is valuable if you are frequently away from your desk for short periods of time and find it inconvenient to permanently forward your calls every time you leave To forward your calls l SELECT Frogrammrd 40 he med H H SELECT IF Tam p fa DE ERE A B A B m mn on H H
68. ge Screen Display Speakerphone Station User s Guide 49 Advanced Call Handling GCA70 349 Call Transferring Summary What are the sender s How is the transferred call Transfer Option sf An NET delivered o he receivern Best suited for Normal intercom ringing two short bursts and the ee introduction of the call if Normal transfers Screened Transfer a Announce call answered in that require A De speakerphone mode introduction ringing will also follow the transfer Press TRNS CONF Expected transfers l NEP dong 2 Dial extension sign HESS that need no ASIEI 3 Disconnect a introduction 1 Press TRNS CONF Personnel who must 2 Dial extension Transfer introduction receive Hot Transfer 3 Announce call followed directly by the speakerphone calls 4 Press TRNS CONF incoming call in a hands free 5 Disconnect mode Intercom ringing two Normal transfers short bursts and the from attendants and Quick Transfer 1 Dial extension introduction of the call if operators who with intro 2 Announce call answered in handle a large 3 Disconnect speakerphone mode number of incoming ringing will also follow calls which require the transfer transfer Expected transfers from attendants and Quick Transfer 1 Dial extension Normal intercom ringing nl aaa without intro 2 Disconnect two short bursts ee number of incoming calls which require transfer 50 Large Scr
69. her in a user group If your telephone is so arranged you can answer calls that are ringing at other stations within your particular group To answer a call that is ringing within your group 1 PRESS INTERCOM 2 DIAL 14 3 SPEAK toward telephone OR LIFT handset if privacy is desired Directed Call Pickup Also you can answer a call that is ringing at any telephone in the system if you know the ringing telephone s extension number To answer a call that is ringing at any telephone in the system 1 PRESS INTERCOM 2 DIAL Ga 3 DIAL extension number of ringing telephone 4 SPEAK toward telephone OR LIFT handset if privacy is desired 22 Large Screen Display Speakerphone Station User s Guide GCA70 349 Answering Calls Pickup For Monitored Stations Your telephone may have the personal intercom number of another telephone appearing at a programmable button location You can use the light associated with this button to monitor the status of that telephone and you can press the button to make a call to that telephone if you wish The associated light is known as the Busy Lamp Field BLF light and the button is known as the Direct Station Select DSS button If the installer arranged for your telephone to have the station monitoring feature the BLF light shows activity status at the monitored telephone e To monitor another telephone 1 OBSERVE the BLE light indications next to the Direct Station Se
70. hone while on hook and 1dle The system automatically turns background music off during calls and voice announcements To turn the music on 1 SELECT UFTIONS 2 SELECT Programming Hackdround Music 3 SELECT Back round Music Voice Announce Block Seay aces Do Hot Disturb 4 SELECT Back round Mu 510 interactive banden iel button and toggle between 1 or CS Ee 5 SELECTESIT ee 6 ADJUST music volume with the volume LA buttons To turn the music off 1 SELECT UFTIONS 2 SELECT fe Pie q Fm iT mnd l 3 SELECT Back raund Music 4 SELECT ackdround Music interactive button and SELECT 5 SELECT EIT Large Screen Display Speakerphone Station User s Guide 67 Other Advanced Features GCA70 349 Line Groups Some systems have telephone lines arranged into line groups which may be accessed for outside calling instead of selecting an individual line button If your system has line groups access them as follows 1 PRESS INTERCOM 2 DIAL desired line group access code Line Group Access Codes Line Group Default Code Active Code 2 through 11 through 12 through 16 through If your system attendant has reassigned your line group access codes write them here for future reference 3 LISTEN for outside dial tone 4 DIAL desired number 5 LIFT handset to talk 68 Large Screen Display Speakerphone Station User s Guide GCA70 349 Do Not Disturb Condition Oth
71. i line digital telephone and Industry Standard Telephone IST device such as a FAX machine or answering machine Departmental Station Operation The operation of stations that are organized into departments Dial By Name This feature allows users to employ any two line display LCD speakerphone and its interactive buttons to search through an index of names locate a desired station name or system speed dial name and automatically call the located item Digital Voice Announcing DVA The DVA is a line powered device that provides voice prompts for auto attendant and transfer or you can use it to enhance the operation of DISA and Tracker Direct Inward System Access DISA An enhancement option that allows outside callers to directly call a station or access certain internal system features including all line groups and ARS To prevent fraudulent access and unauthorized use the caller must use an authoriza tion code and system access code to gain access to outside lines as well as many of the advanced telephone features Direct Inward Station Dialing DISD or DID This feature allows an outside party to call an intercom station directly without an attendant s assistance Direct Station Selection Busy Lamp Field DSS BLF Programmable buttons which allow the user one button to place intercom calls to other stations within your system the button is sometimes referred to as a DSS button Busy lamp field or BLF is a term for a light
72. if privacy is desired If your station has an assigned prime line you will not i have to select a line before dialing outside your system To dial an outside number using your Outside Dialing Display prime line 1 PRESS SPEAKER OR LIFT handset if privacy is desired Outside line is automatically selected 2 LISTEN for dial tone LCD displays Dial Number 3 DIAL number Large Screen Display Speakerphone Station User s Guide 29 Making Calls GCA70 349 Making Intercom Calls 30 There are two methods for making an intercom call One causes the called telephone to ring tone first The other causes your voice to sound out at the called telephone voice first Your installer can set the system to deliver either tone first or voice first calling NOTE The following instructions assume a tone first setting You can change a call to voice announce signaling for that call simply by pressing the INTERCOM button again after dialing the extension number or by press ing the DSS BLF button again e To manually cause the other telephone l Wedresdas 19 36am to ring tone calling al bu Nane L PRESS INTERCOM OR SELECT Lial by en 2 DIAL extension number called telephone will Dial Extension ar rode ring L EL AAA En T Smith J To tone call automatically 1 PRESS DSS BLF button called telephone will ring NOTE The following instructions assume a voice first default setting Any user
73. ight a message waiting light Message waiting lights on devices plugged into the IMIST module will not function N IST Device Ea IMIST Module 84 Large Screen Display Speakerphone Station User s Guide GCA70 349 Other Advanced Features DSS BLF Console Operation The IB64X IB48X and IB24X DSS BLF consoles have additional buttons and status lights that extend the memory button capability of an adjacent companion telephone The buttons can be programmed for automatic dialing speed dial or direct station selection DSS with busy lamp field BLF using the instructions provided previously in this guide When the installer assigns a DSS BLF console to a station port the system recognizes it as such and automatically clears blanks the console buttons so that you can store numbers at the buttons as you need them ib64x lt
74. ing all call 82 codes 82 programming a Paging button 63 sending a Meet Me page 82 sending a page 82 Parking Calls orbit codes 45 programming a Parking button 63 Personal Ringing Tone 4 Privacy Release programming a button 63 Q Queuing line 37 R Redialing automatic 70 last number dialed 32 storing numbers for future redial 32 using a redial queue 71 Reminder Alert setting 61 Response Messaging fixed response button 66 responding to SOHVA using 25 sending 55 Ringer connecting an external ringer 75 selecting a personal tone 4 setting the volume 78 turning off 5 78 Large Screen Display Speakerphone Station User s Guide 121 Index S Saved Number Redial programming a button 63 using with Caller ID 27 Shift Button functions 9 storing speed dial numbers using 58 Speaker Button function 10 Speakerphone button functions 7 9 General diagram 8 setting the volume 78 Speed Dialing dialing automatically with 31 general description of 58 Programmed number table 61 storing numbers 58 Subdued Off Hook Voice Announcement SOHVA blocking all SOHVAs 25 making a SOHVA 36 responding nonverbally 25 See Also Response Messaging System Speed Dial dialing automatically with 31 122 GCA70 349 T TAP Button function 10 Tracker Paging System 72 Transfer Conference Button function 10 Transferring Calls screened transfers 47 unscreened transfers 48 TRNS CNF
75. ing Volume Levels i The volume control on your telephone is a multipurpose control you can use to set the volume loudness of the ringer the speaker and the handset There are four ringer loudness levels plus an off position To set the ringer loudness level l 2 GCA70 349 D0000 WN WH Bw gt LD A re sec 2 or 3 MESSAGE Volume Up Button While your telephone is on hook and idle oe PRESS the VOLUME UP OR VOLUME DOWN button once for each change in loudness you desire The ringer sounds once for each change as an example of the current setting SELECT SAVE to end To set the speaker and handset loudness levels 1 PRESS INTERCOM button 2 PRESS the VOLUME UP OR VOLUME DOWN Ringer Volune NOTE button once for each change in speaker volume that you desire SELECT HUE LIFT handset PRESS the VOLUME UP OR VOLUME DOWN button once for each change in handset volume that you desire SELECT SAVE When a call ends the system resets the speaker and handset volume of all future calls to the programmed setting For instructions in setting your speakerphone s default volume see Volume Control section in the system specific Other Advanced Features chapter on page 78 Large Screen Display Speakerphone Station User s Guide GCA70
76. isable a Tracker pager at your station l 2 3 PRESS INTERCOM DIAL joj to enable OR DIAL jole to disable PRESS SPEAKER to end Large Screen Display Speakerphone Station User s Guide 73 Other Advanced Features GCA70 349 Auxiliary Jack Your Impact SCS LCD speakerphone may be equipped with an auxiliary jack that provides an interface for a headset a tape recorder an external ringer or an external pager If your LCD speakerphone i IS SO equipped you must program one of it s programmable buttons to serve as an enable disable button for each auxiliary device you plan to connect The system will activate only the device that it identifies in the display and will activate only one device at any time The following modes are programmable with the auxiliary jack e The headset mode allows you to operate your telephone with a headset instead of as a speakerphone or with the handset NOTE The recorder external ringer or pager requires external power e The recorder mode allows you to send your voice and that of the distant party to a tape recorder e The ringer mode allows an external speaker to sound the ringing of your telephone e The pager mode allows an external paging device to sound all voice announcements all call zone paging voice announced intercom calls sent to your telephone Connectors On Bottom Of Telephone Line Cord Auxiliary Handset eles Jack
77. lect DSS BLF button e Off Station is idle e Flashing if enabled Station has an incoming call e On Station is busy Large Screen Display Speakerphone Station User s Guide 23 Answering Calls GCA70 349 To call an idle monitored station or to answer one that is ringing 1 NOTE the BLF light condition 2 PRESS assigned DSS BLF button 3 SPEAK toward telephone OR LIFT handset if privacy is desired NOTE Ifyou Bag this call on hold or if you transfer it to another tele phone the BL pressing TAP light flashes a hold signal You can retrieve the call by If ringing telephone is within your designated calling group DIAL 4 Your Ringing Station Station PRESS flashing DSS BLF button If you have programmed a DSS BLF button for the ringing telephone 24 Large Screen Display Speakerphone Station User s Guide GCA70 349 Answering Calls Receiving Subdued Off Hook Voice Announcements SOHVA Handling an Incoming SOHVA This feature allows an intercom caller to break into your call by making an announcement through your handset receiver The distant party that you are currently talking to cannot hear the announcement made by the SOHVA caller To respond to a SOHVA verbally p a j fon tu a 1 SELECT AND HOLD REFLY Wednesday 19 1136an 2 SPEAK into handset Distant party cannot J Doe Ext JA Calling hear your response 3 RELEASE FEFL after r
78. mbers That is you can store two speed dial numbers at every programmable button location one in the regular tier and one in the second tier You activate the shift function by pressing this button and turning the shift light on before storing or automatically dialing a speed dial number from the second tier Large Screen Display Speakerphone Station User s Guide 9 GCA70 349 Getting Started speaker Button SPEAKER e Turns your speaker on or off e Disconnects a call when you are on a hands free call e Ends or cancels programming Tap Button TAP e Recalls dial tone or generates a hookflash e Retrieves held calls or last call placed on hold e Places flash while programming speeddial number Transfer Conference Button TRNS CONF e Transfers calls e Sets up conference calls Volume Control VOLUME UP or VOLUME DOWN e Regulates the volume of the ringer speaker handset headset background music and group listening mode a LCD Alphanumeric Display Co Cc Interactive Buttons 1 5 cc CD Interactive Buttons 6 10 E Handset Telephone Speaker Aa wa s amp s Interactive Buttons 11 13 Goad dM Ay HI day O DSS BLF Buttons n ayn an ayn aa Intercom Button 1 ec 2 oer 3 vee Message Waiting Light ow 4 ae 5 mob Shift Button Dialpad gt 7 j 3 9 TAP Button oe ee 2 Transfer
79. mbers in your redial queue if your telephone is currenily idle l 2 SELECT Auto Redial OR the programmed AUTOMATIC REDIAL button The display shows the last number dialed Choose one of the following e SELECT FERDIE to remove the number from the redial queue SELECT e SELECT EAT to exit from the redial queue Poor diets im to scroll to the next number in the queue To interrupt the redialing procedure so that you can scroll through numbers in your redial queue l While your telephone 1 is in the process of dialing a number SELECT Auto Redial or the programmed AUTOMATIC REDIAL button twice This treats the number as answered cancels automatic redialing for that number and puts the number back in the automatic redial queue The display shows the last number dialed 2 CHOOSE from one of the following e SELECT FENDE to remove the number from the redial queue e SELECT HEST to scroll to the next number in the queue e SELECT EAl to exit from the redial queue To cancel the automatic redial feature choose one of the following l PERFORM any user activity at the station go on hook select the speaker button etc DIAL He to delete all numbers from the redial queue SELECT Auto Redial or the programmed AUTOMATIC REDIAL button while the number you wish to remove from the redial queue is ringing Large Screen Display Speakerphone Station User s Guide 71 Other Advan
80. n You can also pick up the held call that has been waiting the longest length of time at another A Recalling Held Line telephone To place a call on directed station hold 1 ANSWER call 2 PRESS INTERCOM OR TRNS CONF if intercom call 3 DIAL Jeo 4 DIAL extension number of station to receive held call 5 HANG UP To retrieve a held call at another station 1 PRESS INTERCOM 2 DIAL J 2J 0 3 DIAL extension number of station where call is currently on hold 4 PRESS TAP to answer call 20 Large Screen Display Speakerphone Station User s Guide GCA70 349 Answering Calls Often you will have more than one call on hold at your station You know you can retrieve the last call placed on hold simply by pressing JAP however if you do not have line appearance for a line on which another call is holding the system provides a way for you to pve Ae call before servicing the last call you placed on hold Wednesday 19 tan e To scan your held calls and retrieve a e specific one eed 1 REPEATEDLY PRESS HOLD to scan held call list 2 PRESS TAP to retrieve call A A A Scan Calls on Hold Large Screen Display Speakerphone Station User s Guide 21 Answering Calls GCA70 349 Call Pickup The Impact system offers three distinct methods to answer incoming calls that are ringing at other stations Group Call Pickup The installer often arranges several telephones toget
81. n User s Guide GCA70 349 Speakerphone Characteristics Half Duplex Speakerphone Guidelines NOTE The speakerphone user guidelines in this section do not apply to the Impact SCS 8412F when it is operating in full duplex mode However when the 8412F is in half duplex mode or in speech training mode the following guidelines are applicable These guidelines are also applicable to the 8412S whenever it is in speakerphone mode e Background noise may prevent the sound activated switches from operat ing properly Avoid placing the speakerphone where it will detect sounds from typewriters keyboards printers paging systems and other equip ment e Speak slightly louder than normal and in a clear voice For the micro phone to best detect your voice speak within three feet of it and face the telephone e Raising the volume of the loudspeaker makes it easier for the sound activated switches in your telephone to select the distant party s voice Lowering the volume of the loudspeaker makes it easier for the switches to select your voice e Since the system takes several seconds to provide the best switching con stant sound patterns such as elongating your words and playing exter nally supplied music may prevent the sound activated switches from operating properly e Place the telephone on a hard surface and away from table edges Do not place the telephone in corners or enclosures Do not let obstructions come
82. n external device to a Comdial digital telephone Industry Standard Telephone IST Analog telephone with only a basic 12 button keypad and no advanced features Intercom An internal communication system that allows you to dial another station at your office or location without connecting to the outside telephone system K Keypad Buttons through and used for dialing 102 Large Screen Display Speakerphone Station User s Guide GCA70 349 Glossary E Last Number Redialing Automatically dialing the last number dialed LCD Liquid crystal display the alphanumeric display of several Comdial Digital Telephone models Line Groups Programmers assemble and program outside lines into distinct line groups which users must dial a certain code to access Line Queuing When several telephones share a line and that line is busy a user can dial a code and hang up to wait for the line to become idle When the line becomes idle the user s telephone will ring M Meet Me Answer Page Any user can dial a code in response to an all call or zone page and be connected to the paging party in a private conversation Messaging Turning on a telephone lamp to let the user know that a message awaits pickup and leaving a message on the display of a telephone that gives information on your status Mute A fixed feature button that keeps a distant party from hearing your conversation This button also lets you adjust the telephone display contr
83. n to simply lifting the handset your other options for answering the call are displayed above the interactive buttons When you hear outside ringing two long bursts and observe an orange flashing Wednesday 13 San li gh t Do Hot Disturb Divert 1 For speakerphone PRESS flashing line button OR SELECT nsuer AND SPEAK SAPIN ron toward telephone eee force Mal 2 For ae LIFT handset Gens 3 SELECT io Hot Disturb if you do not wish A to answer the call at this time Selecting Do Not Disturb stops your telephone from ringing but continues to send a ringing tone to the caller The associated BLF will continue to flash until the caller disconnects Outside Call On Line 123 e When you hear outside ringing two long bursts and observe a red flashing light I 2 PRESS flashing line button OR SELECT Answer SPEAK toward telephone OR LIFT handset if privacy is desired SELECT bo Hot Disturb if you do not wish to answer the call at this time Large Screen Display Speakerphone Station User s Guide 15 Answering Calls 16 GCA70 349 e After you have answered an outside call at your station your LCD will display HOLD TRANSFER CONFERENCE GROUP LISTEN and RECORD l SELECT Hald to place the call on hold at your station or o Wednesdas 13 Laban SELECT fr nzster to initiate a transfer to hold brour Listen another station then dial the station number Transfer Record announce the call o
84. ne Station User s Guide GCA70 349 Dial By Name Other Advanced Features The Dial By Name feature provides an index of names for you to search through When you select a name in the index the system will automatically dial that person s extension number To use Dial By Name l DETTT TAL SELECT FTIDHS to enter the dial by name menu SELECT internal ee for in l Mame interactive lling OR SELECT E fo SELECT HLL to view all entries OR SELECT interactive button corresponding to the letters in the name you want to locate for example dial HBL for Comdial There is no limit to the number of digits you can dial The display shows the first existing name match to the dialed digits or shows a HI MATCH message if the system can not find a match SELECT HEAT to display the subsequent names in the index until you reach the name you need SELECT interactive button corresponding to the name you want to call Alphanumeric Keypad 1 2 3 QZ ABC DEF 4 5 6 GHI JKL MNO PRS TUV WXY Large Screen Display Speakerphone Station User s Guide r speed dial calling Internal Dial ba Hame External Dial ba Hame Frodrammind Call Lod EXIT A A A Selecting Dial By Name Re MAO HE PRS EF TLL GHI ut JKL OTHER ALL EIT A A A Entering Search 71 Other Advanced Features GCA70 349 Volume Control Setting Current Volume Level The
85. ng VAB A telephone can be set to block voice calls sent to it over the speaker Z Zone Paging Paging through the intercoms of some stations or departments in the system 106 Large Screen Display Speakerphone Station User s Guide GCA70 349 Speakerphone Characteristics D Speakerphone Characteristics When using your speakerphone the microphone and loudspeaker are farther away from you than when you use a handset Both the signal from the loudspeaker and the signal to the microphone must be strengthened When microphones and loudspeakers are close together such as in a speakerphone additional amplification typically generates a ringing sound public address systems do this if the volume is too high or the microphone is too close to a loudspeaker NOTE The 8412F speakerphone can function in the full duplex or half duplex mode Both sets of guidelines are applicable to the 8412F The 8412S however can only function in half duplex mode Full Duplex Speakerphone Guidelines The Impact SCS 8412F speakerphone uses the latest full duplex speakerphone technology Full duplex eo enables both parties on a speakerphone call to speak simultaneously half duplex speakerphones carry only one person s voice at a time The 8412F will operate in either full duplex or half duplex mode depending on the current line conditions For example satellite calls or calls with a delay involved may prevent the telephone from
86. o turn off the message and your intercom light 1 SELECT CLEHE Dialing Code Table Character Dialing Code Character Dialing Code l 01 8 08 2 02 9 09 3 03 0 00 4 04 space 12 5 05 15 6 06 29 J 07 52 Large Screen Display Speakerphone Station User s Guide GCA70 349 Nonverbal Messaging LCD MESSAGE LIST Write the attendant supplied messages here Dial Code Message 01l Back at default message 1 02 Call default message 2 03 Ask them to hold default message 3 04 Take a message default message 4 05 I will call back default message 5 06 07 08 09 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 2 28 29 30 Large Screen Display Speakerphone Station User s Guide 53 Nonverbal Messaging GCA70 349 Message Waiting Light and Messaging If the system installer designates your LCD speakerphone to have message wait originate ability you can turn on the message waiting light of any other telephone e To turn on the message waiting light and a broken dial tone if installer programmed at another station that is idle or busy 1 PRESS INTERCOM 2 DIAL CIS 3 DIAL extension number OR PRESS DSS BLF button of station to be alerted
87. on Subdu z Terminating Comdial Local Node Station R ng ng System Both None Local Manager Prog System Both None Local Node Parameters TAFAS line answer from Both None Local Node Station any station Toll Restriction Both None Across Node COS Network Tracker Both Comdial Local Transfer to Across Voice Mail Both Comdial Nees Node Station Trunk to Trunk Across Transfer Both Comdial Network Voice Across Announce Terminating Comdial Node Station Network Block Serial WP Across Integration Network En Across VVP Nepvuek Hub and VM Large Screen Display Speakerphone Station User s Guide 117 Feature Networking Support GCA70 349 Notes 118 Large Screen Display Speakerphone Station User s Guide GCA70 349 Index A Account Codes entering for incoming calls 75 entering for outgoing calls 76 forced verification of 76 programming a button 62 All Call Paging 82 Answering Calls intercom calls 17 night transferred calls 17 outside calls 15 Automatic Dialing 31 See Also Speed Dialing Automatic Number Identification See Caller ID Automatic Redial 70 Automatic Set Relocation 81 Auxiliary Jack compatible equipment 74 B Busy Lamp Field BLF Light displaying function button query 80 lighting with station to station messaging 54 monitoring stations using 23 Button Locations 8 Button Query 80 Large Screen Display Speakerphone Station User s Guide Index C Call Forward
88. on User s Guide 41 Advanced Call Handling GCA70 349 Diverting All Incoming Calls To Another Station Call diverting permits you to send an incoming call to another station that you have previously designated You can divert an incoming call to the designated station whether you are busy or idle To identify the station to receive diverted calls 1 PRESS INTERCOM 2 DIAL GJEJE 3 DIAL extension number of station to receive diverted call To divert calls to the designated station 1 HEAR ringing AND OR SEE flashing line Wednesday 13 Liban status light Do Hot Disturb Divert 2 SELECT Divert system immediately forwards ringing call to station you designated Answer Voice Hail Li A A A Diverting Incoming Calls 42 Large Screen Display Speakerphone Station User s Guide GCA70 349 Call Forward Outside System CFOS Advanced Call Handling If enabled by your installer the Call Forward Outside System CFOS feature allows you to forward incoming or transferred line calls to telephone numbers outside the system To activate CFOS with your LCD speakerphone 1 SELECT OPTIONS 2 SELECT Frogrammrd 3 SELECT NEXT 4 SELECT Call Forwarding 5 SELECT CFOS 6 SELECT H sT 7 CHOOSE a type of CFOS by SELECTING the top right hand interactive button to scroll through the list of call types SELECT Line on prime line calls SELECT Line Brour for and dial access code for e
89. on but receive no Answer Forward answer OPTIONS Options Selects interactive button features EET Overrides either a do not disturb condition or a busy El Override signal at a station you have called enne When chosen as a feature stores a button that PRE Paging Zone provides one button access to paging POR Park Orbit When chosen as a feature stores a button that provides one button parking of calls Large Screen Display Speakerphone Station User s Guide 95 Display Abbreviations GCA70 349 Abbreviation Feature Definition omit When chosen as a feature stores a button that allows PLE Pick Up ne you to pick up a call ringing elsewhere eo Route your personal intercom calls to a different PERS Personal i station location EET When chosen as a feature stores a button that PRLS Privacy releases privacy for a current call OER Button Query Displays program status of any button RECUH Reconnect Reconnect you to a transferred call RING Ring Tone Select different ringing tones eae Permanently saves last number you dialed When SAVE Save Number chosen as a feature stores a button that provides the function SDTAL Speed Dial Programs a number for one button calling SEND Send meant Re transfers a previously transferred call that returned to your station SET Set Feature Enable call forwarding ENHIIG A SUSMO Sends a subdued off hook voice announcement to ee another sta
90. or shows a No Name Match message if the system cannot find a match 3 SELECT HEAT you reach the name you need to display the subsequent names in the index until 72 Large Screen Display Speakerphone Station User s Guide GCA70 349 4 J Other Advanced Features HEAR confirmation beep Tracker page accepted OR HEAR busy tone Tracker page not accepted PRESS SPEAKER to end e To use Tracker to transfer a call to a park orbit for retrieval and transmit the call s park orbit code and caller ID information if available l 2 3 4 NOTE ANSWER call AND SELECT Transfer DIAL extension number If the called station does not answer or is busy SELECT TEHLE HEAR confirmation beep Tracker page accepted OR HEAR busy tone Tracker page not accepted PRESS SPEAKER button to end Tracker parked calls will recall to your station after a prepro grammed time out You can either place the call into another Tracker page orbit or retrieve the call To retrieve a call that you parked using the Tracker option l PRESS HOLD button to scroll your held calls display shows FHE and extension number of each parked call PRESS TAP to retrieve the displayed parked call If you receive a parked call message on your Tracker pager l 2 3 4 GO to any system station PRESS INTERCOM DIAL Tracker pager orbit code Jejojo to EEEN RETRIEVE call e To enable or d
91. party You can do this whether you are using the handset or the speaker To mute your station 1 PRESS MUTE mute function and light turn on You can still hear the distant party but he or she cannot hear you To speak to the distant party 1 PRESS MUTE again mute function and light turn off Large Screen Display Speakerphone Station User s Guide 79 Other Advanced Features GCA70 349 Programmed Button Display Button Functions Display Button Query You can cause the display to identify the function of each button on your telephone To button query your telephone 1 SELECT GFTIONS 2 SELECT Pro rammind Speeddial Limit 5 mo l m pag 3 SELECT MEST until the Button uers Faatura Button option appears Button Query 4 SELECT Button uers EXIT PREL 5 PRESS the button in question A A A 6 READ the displayed information display will hold for few seconds before the telephone returns to idle Button Query Status Of Busy Lines and Stations Busy DSS BLF Button Inquiry You can use this feature to identify the station that is busy on a line or the line on which a station is busy To identify the station that occupies a busy line 1 PRESS DSS BLF button for busy line 2 READ your display for intercom number of station that is busy on line To identify the line that a busy station occupies 1 PRESS DSS BLF button for busy station 2 READ your display for the busy
92. r Answers any call ringing at your station PORE Alian Pager Stores a button that selects auxiliary paging speaker operation through the auxiliary jack OREN Auxiliary Stores a button that selects tape recorder operation ee Recorder through the auxiliary jack OR TMG Aias Stores a button that selects auxiliary ringer operation through the auxiliary jack dl Automatic Redial Redials a busy call once a minute for 10 minutes Erase While programming a speed dial number erases an incorrect entry Call Calls a station that turned on your message waiting light Large Screen Display Speakerphone Station User s Guide 93 Display Abbreviations GCA70 349 Abbreviation Feature Definition Ste Has system call you when busy station becomes idle LAPP Camp On When chosen as a feature stores a button that enables the function Nn Forwards all of your calls to a different station Mak Call Forward location When chosen as a feature stores a button that enables the function CALLER I Will Call Back Respond to a SOHVA call with a non verbal message er EOD Stores a button that clears a currently active or LER Clear Features engaged feature CLR Clear Cancels a call forward condition CONF Conference Establishes a conference DAR Dark contrast Makes LCD screen darker DISP Display Adjusts the contrast of your LCD screen Re Makes your station appear busy to oth
93. r hang up to complete the Conference transfer or JDoe Ext 1234 SELECT Conference to initiate a conference call SELECT brour Listen to activate the speaker CA while using the handset or headset so a group can listen to the conversation but not interact Selecting Hold Transfer or with the calling party Conference SELECT Record to record the call if VMAIL is installed Large Screen Display Speakerphone Station User s Guide GCA70 349 Answering Calls Answering Intercom Calls An intercom call is one that is made from one system telephone to another Your station receives intercom calls in one of two ways depending upon system programming In a voice first setting a short tone is followed by the caller s voice heard on the speaker With a tone first setting the telephone rings in a distinctive pattern and the user of the receiving station must take action to answer As with an outside call your LCD screen displays the line number of the incoming call e g Ll 4 and any caller ID information that the ringing line is programmed to receive When you hear an intercom tone followed by a caller s voice 1 SPEAK toward the telephone to answer OR LIFT handset if privacy is desired When you hear intercom ringing two short bursts z Wednesday 19 ieam 1 PRESS INTERCOM OR SELECT Anzuer EK a 2 SPEAK toward telephone OR LIFT handset Answer Voice Messaging if privacy is desired m
94. r use of long distance lines However no system is entirely invulnerable or immune from unau thorized or fraudulent access or use or unaccounted for access or use and therefore Comdial disclaims any and all liability and makes no warranty express or implied relat ing to unauthorized or fraudulent access or use or unaccounted for access or use 44 Large Screen Display Speakerphone Station User s Guide GCA70 349 Advanced Call Handling Call Parking Parking a Call You can place an intercom or outside call on hold in the system so that it can be answered from any station even though it may not have a line appearance for the call You accomplish this by placing the call in one of many park orbits where the call remains until it is answered To park a call in orbit 1 While on the call PRESS INTERCOM and DIAL Jor 2 PRESS TRNS COMF if intercom call 3 DIAL code for park orbit elo to JoJo for orbit 10 99 4 Remember the code for later use or make it known to those who need to know it in order to retrieve the call To park a call using a programmed PARK button 1 While on the call PRESS the programmed PARK button the system places the call in a preselected park orbit and lights the PARK light To retrieve a call that was placed on hold in the system parked 1 PRESS INTERCOM 2 DIAL 4 3 DIAL code for orbit aj oJ to JoJo for orbit 10 99 OR PRESS programmed PARK b
95. rt GCA70 349 Type Remote Feature Name Originating Networking Feature moor aM rn Parameters Feature Terminating Both Support Reponn Both None Local Message Ring Terminati i O erminating Comdial Local Node Station Monitoring Serial Transfer Terminating Comdial QSIG Local Service EMRE l Obere Originating None Local Node Station Shift for Speed Across Dials Both None Newark Node Station Silent for Both None Local Node Station Ringing SLPS POSE Both None Local s Mode SLPS Dial En None Across Saved Number 5 5 Network Terminatin None AT Up Last Line 5 Network SLPS Save Caan None Across Number 5 5 Network Across SLPS TAP Both None Nee Across SMDA SMDR Both Comdial ee hed Node limitations Across Network Softkey Both Comdial with limitations SOHVA Terminating Comdial Local Node Station SOHVA Service Originating None Local Node Station Observe l SE Across Dial Originating None Nero Node Station System Speed Across Dial Both None Nea ok Node 116 Large Screen Display Speakerphone Station User s Guide GCA70 349 Feature Networking Support Type Remote Feature Name Originating Networking Feature rogram EAR Parameters Feature Terminating Both Support ato Monitoring Both Comdial with Hub only DSS BLF limitati imitations Station Names Both None Across Node Station Network Station State aA Across Query Originating Comdial Neo Node Stati
96. s and their properties see Appendix E Feature Networking Support Large Screen Display Speakerphone Station User s Guide GCA70 349 Contents Contents 1 Getting Started 1 Setting Up Your Speakerphone l Positioning Your Speakerphone 2 Using Your Speakerphone 3 Setting Display Contrast 4 Setting a Personal Ringing Tone 4 Setting Volume Levels 5 Answering and Making Calls 6 Understanding the Basic Functions 7 Your Speakerphone s Buttons 9 Your Speakerphone s Display Lights 1 Understanding The Large Screen Display 13 2 Answering Calls 15 Answering Outside Calls 15 Answering Intercom Calls 17 Night Transferred Calls Line Access From Any Station 18 Holding Calls gt sn dank dea wk SoS 19 Cal PICKND S ep aen Ee Rak 22 Receiving Subdued Off Hook Voice Announcements SOHVA 25 Caller ID Automatic Number Identification 27 Large Screen Display Speakerphone Station User s Guide iii Contents Making Calls 29 Making Outside Calls 29 Making Intercom Calls 30 Automatic Dialing 31 IEMAND 49 aus de ee etn eerdere He B EN 32 Camping On Busy Station Automatic Callback 33 Advanced Camping On Options 34 Sending Subdued
97. sets the loudness of all future calls to the programmed default setting For instructions in setting your speakerphone s default volume see the next section of this chapter 78 Large Screen Display Speakerphone Station User s Guide GCA70 349 Other Advanced Features e There are eight headset loudness levels that you can set for the current call as follows 1 While on a call and in headset mode r PRESS the VOLUME UP OR VOLUME DOWN button once for each change in loudness that you desire 10000 WH Wa CA There are eight group listening loudness levels Set the level for the wm f current call as follows at DEDE GD 9 ME HOU AEN 1 While on a call and in the group listening Q J mode PRESS VOLUME UP OR VOLUME D DOWN button once for each change in Impact SCS 8412S and 8412F loudness you desire Volume Buttons e There are eight background music loudness levels To set the level 1 While background music is on at your station PRESS VOLUME UP OR VOLUME DOWN button once for each change in loudness you desire This level remains set for background music until you change it again even if you turn off the feature and then reacti vate it Muting Your Speakerphone By using the MUTE button you can block transmission of your voice to the distant
98. t Automatic Callback System will ring a calling telephone when a busy called telephone becomes idle Automatic Dialing or Autodialing Using programmable buttons to store numbers for one or two button dialing Automatic Redialing Turning on a program that automatically redials the last number dialed once a minute for 10 minutes Automatic Route Selection ARS ARS allows the system to automatically select the least costly line group available to a station to route a call The system modifies the dialed number if needed to match the selected line group ARS makes routing decisions which lines to route a call over if and how to modify a number and costing informa tion based entirely upon the programming of the system Automatic Station Relocation Process by which the system automatically recognizes particular stations if they are relocated to a different station port the same class of service and station features are provided the station at the new port Large Screen Display Speakerphone Station User s Guide 99 Glossary GCA70 349 B Block Programming To eliminate the need to program each station individually programmers can assign features or functions to groups of stations Button Query Feature which allows users to display the functions of programmable buttons on LCD telephones C Call Forward Designating another telephone to receive intercom calls normally directed to the user s telephone Call Forwar
99. ther hand Notice there are three sets of Telephone _ Er Bee First Notch Second Notch PEDO1 notches under the telephone corre een sponding to the three positions available Adjusting The Pedestal 3 When the telephone is at the desired height SELECT the closest pair of notches AND INSERT the supporting arms in the notches PRESS DOWN slightly on the telephone until you feel the supporting arms snap into place Also remember as with any pie of electronic equipment your telephone may be damaged by contact with liquids Please try to place the telephone in an area that is free from the danger of spills 2 Large Screen Display Speakerphone Station User s Guide GCA70 349 Getting Started Using Your Speakerphone To manually place a call using your speakerphone 1 PRESS INTERCOM or line button 2 DIAL the number 3 When party answers SPEAK toward the telephone To automatically dial a number using your speakerphone 1 PRESS the preprogrammed speed dial or DSS BLF button and SPEAK toward the telephone when your party answers To answer a call with your speakerphone 1 PRESS the INTERCOM or line button with flashing red or orange light 2 SPEAK toward the telephone to answer the call 3 PRESS SPEAKER top end NOTE For more tips and information on speakerphone use including the use of a Full Duplex Speakerphone see Appendix D Speakerphone Charac teristic on page 107 Large
100. time the call came in The most recent call appears first in the list 2 SELECT the CID button each time you wish to display the next most recent ring no answer call to your line 3 To dial one of the numbers in the redial queue SELECT the SAVED NUMBER REDIAL button The system will automati cally dial the number Depending on your system programming when a call is returned it might remain in the ring no answer queue or the system might delete it from the ring no answer queue Your system installer can tell you how the feature is programmed If the system is programmed to leave a returned number in the redial queue the display will show a x next to numbers that have been returned To determine who viewed the number and returned the call 1 DIAL CJ Large Screen Display Speakerphone Station User s Guide 27 Answering Calls GCA70 258 Notes 28 LCD Speakerphone Station User s Guide GCA70 349 Making Calls 3 Making Calls Making Outside Calls You can manually dial a number over any telephone line you select Or if the installer assigned a prime line or the idle line preference feature to your LCD speakerphone the system automatically selects a line for use when you lift the handset or press the speaker button To dial an outside number manually 1 PRESS INTERCOM AND DIAL_2J OR SELECT a line button lledresday 19 36am 2 LISTEN for dial tone Dial Humber 3 DIAL number 4 LIFT handset
101. time to adapt to changes in echo therefore you should avoid making any movements in the vicinity about a one foot radius of the speakerphone There are certain echo limits beyond which the speakerphone cannot effect canceling These limits are as follows room echoes beyond 39 mil liseconds standard configuration and line echoes beyond 24 millisec onds standard configuration The speakerphone may automatically reduce the volume in each direction when both you and the distant party talk at the same time double talk This volume reduction is necessary to control the echoes at high volume levels It is possible for surrounding conversations and other sounds to trigger double talk even when you are not speaking This condition may lower the loudspeaker volume at your speakerphone You must adjust the loudness of your voice to match that of the distant party s voice This action is necessary to cause full duplex operation to take place Sustained double talk or excessive echo may cause the speakerphone to drop back into half duplex operation This happens because the speakerphone s echo cancel circuits cannot adapt during the double talk situation If both you and the distant party are using full duplex speakerphones the sensitivity to both echo path changes and volume reduction during dou ble talk is doubled from the sensitivity when just one full duplex speakerphone 1s involved Large Screen Display Speakerphone Statio
102. tion Announcement Spr Cate Selects which music source will supply background music En Send a non verbal response to a SOHVA caller so he HEE Msi Take A Message or she will know to take a message from an outside party 96 Large Screen Display Speakerphone Station User s Guide GCA70 349 Display Abbreviations Abbreviation Feature Definition Voice Announce Block Inhibits your station from receiving a SOHVA Also blocks voice calls sent over the speaker When chosen as a feature stores a button that provides the function Available only on Impact SCS 8412FJ and 8412SJ models only Large Screen Display Speakerphone Station User s Guide 97 Display Abbreviations GCA70 258 Notes 98 LCD Speakerphone Station User s Guide GCA70 349 Glossary C Glossary A Account Code A group of numbers up to 16 digits in length entered by station users during incoming or outgoing calls the system uses account codes to identify the calls by category or special grouping for call accounting purposes All Call Paging Paging through the intercoms of all stations in the system Assist Button A button that you can program that will let you send a message requesting assis tance to the LCD of another telephone Attendant Also known as the operator typically the first person to answer incoming calls and responsible for directing calls to the proper person or departmen
103. ugh an external paging unit To send a paging announcement 1 LIFT handset 2 PRESS INTERCOM 3 DIAL through for zones 1 8 4 MAKE announcement 5 REMAIN on line if awaiting a reply known as a Meet Me page OR HANG UP handset At times other telephone users may page you with instructions to meet them on line This is known as a Meet Me page You can go to the nearest telephone dial a code and be in contact with the paging party To reply to a Meet Me page 1 LIFT handset of nearest telephone PRESS INTERCOM 2 3 DIAL Ze A MEET paging party on line 82 Large Screen Display Speakerphone Station User s Guide GCA70 349 Viewing The Call Log Other Advanced Features The Call Log feature allows you to view the last 10 outgoing calls made from your station If you have caller ID the LCD will also display incoming calls Incoming calls are designated with an I next to the number and outgoing calls are designated with an O To view the call log l 2 SELECT UFT SELECT 4 The LCD displays the last 10 phone numbers you dialed or the numbers that called you if you have caller ID Incoming calls are desig nated with an I to the left of the number and outgoing calls are designated with an O To scroll through the lists of numbers press DEE ali er a the HEAT or FEEL buttons To display the time of a call press the corre sponding button to the right of the LCD Cit T
104. une outside the system Call Forward Personal Call Forward Ferzanal allows you to forward all of your prime line calls to ann ERA Call Forward Ring No Answer All Call Forward EHA All allows you to forward all calls that ring at your station but receive no answer after a preprogrammed number of rings Call Forward Ring No Answer Personal Call Forward RNA Fer sorial allows you to forward all prime line calls that ring at your station but receive no answer after a preprogrammed number of rings Camp On With Automatic Call Back CAMF allows you to camp on to a station The system calls you back as soon as the called station becomes idle or occupied Camp On Call Waiting CHMP _ when calling a busy station this feature allows you to send a call waiting tone to the station and to wait on line for a reply Clear Feature LEAF clears a currently active or engaged feature Large Screen Dispaly Speakerphone Station User s Guide GCA70 349 Programming Do Not Disturb H prevents other telephones from ringing your telephone Executive Override Executive verride allows overriding a call or a Do Not Disturb condition at another telephone Group Listen Grour Lister allows others to hear a conversation over the telephone speaker while you use the handset or headset the distant party can hear only the conversation transmitted through the handset or headset microphone Headset Headset allows you to
105. utton Handling Park Recalls When a parked call times out of the system it returns to your telephone in the form of a park recall you hear four short tone bursts at 12 second intervals To answer a park recall 1 SELECT nzuwer The call will then connect to your station Large Screen Display Speakerphone Station User s Guide 45 Advanced Call Handling GCA70 349 To place a park recall on hold at your station 1 SELECT Hold After the call remains on hold for a period of time it rings back to your telephone as a hold recall Wednesday 19 b36an Prk 14 REL J Doe To re park a park recall and restart the park timer 1 ANSWER RETRIEVE call 2 SELECT Fark the system places the call back in its original park orbit where it remains CN until it is answered or recalls again PARE HOLD AHS A Park Recall Your Caller Station 4 Z PS _ gt es B If the Parked Call UE e Is Not Answered To Place Call Within a Set Time In a Parking Orbit It Recalls To Your Station DIAL and Orbit Number 910 999 Q Parking Orbit To Retrieve a Parked Call From Any Other Station DIAL and Orbit Number 910 999 Other Parking Calls 46 Large Screen Display Speakerphone Station User s Guide GCA70 349 Advanced Call Handling Call Transferring Screened Call Transfers You can answer a call at your LCD speakerphone and transfer it to
106. volume control on your telephone is a multipurpose control you can use to set the volume loudness of the ringer the speaker the handset the headset background music and the group listening mode e There are four ringer loudness levels plus an off position Set these levels as follows 1 While your telephone is on hook and idle 00000 j PRESS the VOLUME UP OR VOLUME net DOWN button once for each change in Button loudness you desire The ringer sounds EEE once for each change as an example of gt the current setting Volume Down Button Impact SCS 8412S and 8412F Volume Buttons NOTE Ifyou set the ringer to the FF position your telephone will sound a short ring burst once for each call you receive at your station while the ringer is off There are eight speaker loudness levels Set these levels for the current call as follows 1 While on a call and in speakerphone mode PRESS the VOLUME UP OR VOLUME DOWN button once for each change in loudness that you desire There are at least eight handset loudness levels that you can set for the current call as follows 1 While on a call and in handset mode PRESS the VOLUME UP OR VOLUME DOWN button once for each change in loudness that you desire NOTE When the call ends the system re
107. y Speakerphone Station User s Guide 1 Getting Started GCA70 349 Positioning Your Speakerphone You should adjust the position of the speakerphone on your desk or table to suit your individual needs and maximize the performance of the sound activated features When using your speakerphone the mierophone and loudspeaker are ae from you than when you use a handset Some positioning tips to consider include e For the microphone to best detect your voice speak within three feet of it and face the speakerphone e Background noise may prevent the sound activated switches from operat ing properly Avoid placing the speakerphone where it will detect sounds from typewriters keyboards printers paging systems or other equip ment e Place the telephone on a hard surface and away from table edges Do not place the telephone in corners or enclosures Do not let obstructions come between you and the microphone Your telephone has an adjustable pedestal to allow you to select the most comfortable viewing angle When you receive the telephone the pedestal is in its lowest position flush against the pedestal To adjust the pedestal 1 GRASP the rear of the pedestal base firmly with one hand AND LIFT the rear portion of the telephone upward 3 with your other hand A o Third Notch 2 LIFT the telephone upward with one DRR BN 5 For Highest Position hand AND RAISE the telephone supporting arms upward with your o

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