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Blackberry 8130 Cell Phone User Manual

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1. Click Add Speed Dial To lt contact name gt 20 Change a speed dial number In the phone click the trackwheel Click View Speed Dial List Click a contact or phone number BPWN Perform one of the following actions e Tochange the contact that is assigned to a speed dial key click Edit Click a new contact Click Add Speed Dial To lt contact name gt e To assign the contact to a different speed dial key click Move Roll the trackwheel to move the contact to the new speed dial key Click the trackwheel e To delete the contact from the speed dial list click Delete Conference calls Make a conference call During a call press the Send key Type a phone number or highlight a contact Press the Send key BWN During the second call click the trackwheel 5 Click Join Note When you add more than two numbers to a conference call place the conference call on hold before you call the next phone number or contact Create a phone number link for a conference call 1 Type a phone number for the conference call bridge 2 Perform one of the following actions e Type X and the access code e Insert a pause or wait and type the access code Note If you add a pause or wait when creating a phone number link for a conference call in a message an appointment or a meeting type Tel before the phone number for the conference call bridge Do not type a space between Tel and the phone number Speak privately w
2. Type the task information Set a due date for the task If the task recurs set the Recurrence field Click the trackwheel Click Save NOW fF WN Recurrence fields Every Set the frequency of the daily weekly or monthly recurring appointment meeting or task Relative Date Set whether the monthly or yearly recurring appointment meeting or task recurs on a relative date for example on the last Friday of each month End Set when the recurring appointment meeting or task ends Days Set the day or days on which a weekly appointment meeting or task should recur Change a task In the task list highlight a task Click the trackwheel Click Open Change the task information Click the trackwheel Click Save an pwn Change the status of a task 1 In the task list highlight a task 2 Click the trackwheel a N 3 Perform one of the following actions e To mark the task as complete click Mark Completed e To mark the task as deferred in progress or waiting click Open Set the Status field Click the trackwheel Click Save Hide completed tasks 1 Inthe task list click the trackwheel 2 Click Hide Completed Forward a task or memo In the task list or memo list highlight a task or memo Click the trackwheel Click Forward As Click a message type BWN Delete a task 1 In the task list highlight a task 2 Click the trackwheel 3 Click Delete Categories Abo
3. woman an Click the trackwheel Click Edit Change the contact information Click the trackwheel Click Save Delete a contact from your fixed dialing list ON Te EOI IS a In the phone click the trackwheel Click Options Click FDN Phone List Highlight a contact Click the trackwheel Click Delete Smart dialing About smart dialing You can specify default country and area codes so that any numbers that are specified as links or any numbers in your address book that do not contain these codes are dialed correctly If you call an organization frequently you can also set your smart dialing options so that you do not have to type the main number for the organization Set the default country code and area code OF OV ee NS 7 Note In the phone click the trackwheel Click Options Click Smart Dialing Set the Country Code and Area Code fields In the National Number Length field set the default length for phone numbers in your country Click the trackwheel Click Save code or the National Direct Dialing prefix Set options for dialing extensions 1 In the phone click the trackwheel When you calculate the default length for phone numbers include your area code and local number but do not include your country 29 Click Options Click Smart Dialing In the Number field type the main phone number for an organization Set how long the BlackBerry device waits before dialing an
4. In the device options click Status Send a PIN message 1 Ina message list click the trackwheel 2 Click Compose PIN 3 Inthe To field perform one of the following actions e Type a PIN number Click the trackwheel e Type a contact name Click the trackwheel e Type part of a contact name Click a contact 4 Type a message 5 Click the trackwheel 6 Click Send Open a message 1 Ina message list click a message 2 Click Open Note If your BlackBerry device is associated with more than one email address you might be able to open messages from the message list for a specific email address Save a draft of a message 1 When composing a message click the trackwheel 2 Click Save Draft Blind carbon copy a contact 1 When composing a message click the trackwheel 2 Click Add Bcc Attach a contact to a message When composing a message click the trackwheel Click Attach Address Click a contact Click Continue BPWN Set the importance level for a message When composing a message click the trackwheel Click Options Set the Importance field Click the trackwheel Click Save nf wn Set a high importance level for received PIN messages In a message list click the trackwheel Click Options Click General Options Set the Make PIN Messages Level 1 field to Yes Click the trackwheel Click Save On fF NS Save a message 1 Ina message click the trackwheel 2 Clic
5. Save a slide When viewing a presentation in slide view click a slide Click Save Image Type a name for the file Click Save PWN vCard contact attachments About vCard contact attachments vCard contact attachments vcf files contain information for a specific contact When you add a vCard contact attachment to an email message recipients of your email message can view your contact information or add it their BlackBerry device address book When you open an email message that contains a vCard contact attachment a book icon appears at the end of the message with the name of the attached contact Open a vCard contact attachment 1 Ina message click a vCard contact attachment 2 Click View Attachment Add a contact to your address book from a vCard contact attachment 1 In avCard contact attachment click the trackwheel 99 2 Click Add to Address Book or Update Address Attachment shortcuts e To search for text in an attachment press F e To move to the last cursor position after closing and reopening an attachment press G In a spreadsheet e To move to a specific cell press G e To view the content of a cell press the Space key e To switch worksheets press V Highlight a worksheet Press the Enter key e To view hidden columns or rows press H e To hide the columns or rows again press H In a presentation e To switch presentation views press M e To move to the next slide press N
6. e To increase the volume roll the trackwheel up e To decrease the volume roll the trackwheel down Set the default volume for calls In the phone click the trackwheel Click Options Click General Options Set the Default Call Volume field Click the trackwheel Click Save OF SN Voice mail Check your voice mail Verify that you have a voice mail access number Depending on your theme you might be able to check your voice mail from the Home screen 1 In the phone click the trackwheel 2 Click Call Voice Mail Set a voice mail access number If your SIM card is set up for voice mail the voice mail access number might already be available Contact your wireless service provider for more information about voice mail for your SIM card 1 In the phone click the trackwheel Click Options Click Voice Mail Type a voice mail access number and a password Click the trackwheel 6 Click Save Note If your SIM card is not set up for voice mail you can type the access number for a different voice mail system uk WN Speed dial Make a call using speed dial You can make a call using speed dial in the phone on the Home screen in a message list or in an open message Hold the key that you have assigned to the contact or phone number Assign a speed dial number to a key In the phone click the trackwheel Click View Speed Dial List Click an unassigned key Click New Speed Dial Click a contact OF E Ns
7. e To save the search criteria click Save Add a title Click the trackwheel Click Save e To search the message list without saving your search criteria click Search e To search the message list using the criteria from your last search click Last Click the trackwheel Click Search To stop a search press the Escape key Search criteria Name Specify one or more contacts or email addresses that the search should find in messages You can also specify part of the name to widen the search In Set in which address field the search should find the name Subject Type text that the search should find in the subject of messages Message Type text that the search should find in the body of messages Service If your BlackBerry device is associated with more than one email account set the type of email account from which the search should find messages Folder Set the folders in which the search should find messages Show Set the types of messages that the search should find Type Set which messages the search should find View a list of saved searches In a message list click the trackwheel Click Search Click the trackwheel Click Recall BWN Change a saved search In the list of saved searches highlight a search Click the trackwheel Click Edit Search Edit the search criteria Click the trackwheel Click Save An RWN Delete a saved search 1 Inthe list of saved searches highlight a searc
8. 2 Click Favorites Clear location history On a map click the trackwheel Click Go To Click a location BPWN Click Clear History Maps shortcuts e To zoom in toa map press I e To zoom out from a map press O e To view status information at the top of a map press U e To hide status information at the top of a map press U e To switch views press the Space key Map troubleshooting cannot view a location Verify that no punctuation marks appear in the location information Diagonal lines appear on a map Diagonal lines appear on a map when your BlackBerry device loads new location information cannot forward directions Verify that you are viewing directions in Directions mode or that you have highlighted a route in Locations mode 138 Contacts Contact basics Add a contact In the address book click the trackwheel Click New Address Type the contact information Click the trackwheel Click Save nk WN Add a contact from a message call log or web page In a message or call log or on a web page highlight a contact Click the trackwheel Click Add to Address Book Type the contact information Click the trackwheel Click Save OO Powe NS Name a custom address book field If you change the name of a custom address book field it changes for all contacts 1 When adding or editing a contact click the User1 User2 User3 or User4 field 2 Click Change Field Name 3 Ty
9. 4 Click the trackwheel 5 Click Save To view conversations in the main message list again set the Show Conversations in Message List field to Yes Start a conference In BlackBerry Messenger during a conversation click the trackwheel Click Invite In the drop down list click a contact Click OK BWN Copy a conversation history When you copy a conversation history you can paste it into other BlackBerry device applications 1 In BlackBerry Messenger during a conversation click the trackwheel 2 Click Copy History Clear a conversation history 1 In BlackBerry Messenger during a conversation click the trackwheel 2 Click Clear History End a conversation 1 In BlackBerry Messenger during a conversation click the trackwheel 2 Click End Conversation Change your display name In BlackBerry Messenger on the contact list screen click the trackwheel Click Edit My Info Type a display name Click OK RPwWN Availability Set your availability status 1 In BlackBerry Messenger on the contact list screen click the trackwheel 189 2 Click My Status 3 Click one of the following menu items e Available e Unavailable 4 Type a message that contacts can see when they view your contact information 5 Click OK When you change your availability status to unavailable you receive BlackBerry Messenger messages but you are not notified Receive notification when a contact be
10. BPWN Add a contact to your SIM card Verify that your wireless service provider has set up your SIM card for a SIM card phone book In the address book click the trackwheel Click SIM Phone Book Click the trackwheel Click New Type the contact information Click the trackwheel Click Save SO U e NS Copy contacts from your SIM card to your address book Verify that your wireless service provider has set up your SIM card for a SIM card phone book 145 In the address book click the trackwheel Click SIM Phone Book Click the trackwheel 4 Click Copy All To Address Book Note If you try to copy a SIM card contact with a phone number that matches the phone number of a contact that is already listed in your address book your BlackBerry device does not copy the SIM card contact Wn Change a SIM card contact Verify that your wireless service provider has set up your SIM card for a SIM card phone book In the address book click the trackwheel Click SIM Phone Book Highlight a contact Click the trackwheel Click Edit Change the contact information Click the trackwheel Click Save oN OO PF WN Delete a SIM card contact Verify that your wireless service provider has set up your SIM card for a SIM card phone book In the address book click the trackwheel Click SIM Phone Book Highlight a contact Click the trackwheel Click Delete np WN Contact list settings Sort contacts t
11. Click History Stop loading a web page 1 When a web page is loading click the trackwheel 2 Click Stop 108 Return to the home page 1 Ona web page click the trackwheel 2 Click Home Hide the browser 1 In the browser click the trackwheel 2 Click Hide Close the browser 1 In the browser click the trackwheel 2 Click Close Links pictures and web page addresses View the address for a link or picture 1 Ona web page highlight a link or picture 2 Click the trackwheel 3 Click Link Address or Image Address View the address for a web page 1 Ona web page click the trackwheel 2 Click Page Address Copy an address for a web page link or picture 1 Ona web page perform one of the following actions e Highlight a link Click the trackwheel Click Link Address e Highlight a picture Click the trackwheel Click Image Address e Click the trackwheel Click Page Address 2 Click Copy Address To paste the address click the trackwheel Click Paste Forward a link or picture from a web page 1 Ona web page highlight a link or picture 109 2 Click the trackwheel 3 Click Link Address or Image Address 4 Click Send Address 5 Click a message type To return to the browser after you send the message press the Escape key Forward a web page address 1 Ona web page click the trackwheel 2 Click Send Address 3 Click a message type To return to the browser after you send
12. In BrickBreaker click the trackwheel 2 Click Options 4 5 Perform any of the following actions e To set the paddle speed set the Paddle movement speed field e To accelerate the paddle as you roll the trackwheel select the Paddle acceleration check box Click the trackwheel Click Save Submit a score to the BrickBreaker high score web site 1 In BrickBreaker click the trackwheel 2 Click Send High Score Check the high scores on the BrickBreaker web site 1 In BrickBreaker click the trackwheel 2 Click High Scores 220 Service books About service books Service books determine which services are available on your BlackBerry device Your system administrator or wireless service provider can send service books to your device over the wireless network If your device is associated with an email account that uses a BlackBerry Enterprise Server you can also receive service books on your device by connecting your device to the BlackBerry Desktop Manager Accept a service book nf wWnN In the device options click Advanced Options Click Service Book Highlight the new service book Click the trackwheel Click Accept Delete a service book BWN 5 To restore a service book click the trackwheel Click Undelete In the device options click Advanced Options Click Service Book Highlight a service book Click the trackwheel Click Delete 221 222 Troubleshooting B
13. In the device options click Date Time Set the date and time Click the trackwheel Click Save Get the date and time from the wireless network automatically 1 In the device options click Date Time NOUS Set the Time Zone field Perform one of the following actions e To get the date and time from the wireless network that your BlackBerry device is connected to set the Date Time Source field to Network e To get the date and time from the BlackBerry network set the Date Time Source field to BlackBerry e To set the time yourself set the Date Time Source field to Off Click the trackwheel Click Update Time Click the trackwheel Click Save Date and time troubleshooting The time on my device is incorrect Try performing the following actions e Ifyou have traveled to a different time zone set the Time Zone field to display the correct time zone e Ifyou have set the Date Time Source field to Network try setting the Date Time Source field to BlackBerry 77 178 Notification profiles Notification basics About notification profiles Notification profiles define how your BlackBerry device notifies you of calendar and task reminders and incoming messages calls and browser content Your device has six preloaded profiles Loud Vibrate Quiet Normal Phone Only and Off You can change preloaded notification profiles or create new ones In your notification profiles you can set different notificat
14. Set the Allow Outgoing Calls While Locked field to Yes 4 Click the trackwheel 5 Click Save Sort phone numbers or contacts on the Phone screen In the phone click the trackwheel Click Options Click General Options Perform one of the following actions e To sort phone numbers or contacts by frequency of use set the Phone List View field to Most Used e To sort contacts alphabetically by contact name set the Phone List View field to Name e To sort phone numbers or contacts by recency of use set the Phone List View field to Most Recent PWN 5 Click the trackwheel 6 Click Save To sort phone numbers or contacts by call logs again set the Phone List View field to Call Log Turn off the prompt that appears before you delete items You can turn off the prompt that appears before you delete items in a message list the phone the address book the calendar the task list the memo list or the password keeper 1 In an application click the trackwheel Click Options Set the Confirm Delete field to No Click the trackwheel Click Save Or Re be Stop ending calls when you insert your device in the holster 1 In the phone click the trackwheel 2 Click Options Click General Options Set the Auto End Calls field to Never Click the trackwheel Click Save aun se Ww In the phone click the trackwheel Click Options Click General Options Set the Auto Answer Calls field to Never Click the trackwh
15. Set the Confirm Delete field to No 4 Click the trackwheel 5 Click Save In a message list click the trackwheel Click Options Click General Options BWN Perform any of the following actions e Set the Display Message Header On field to 2 lines e Set the Display Time and Display Name fields to No 5 Click the trackwheel 6 Click Save In a message list click the trackwheel Click Options Click General Options Set the Keep Messages field Click the trackwheel 6 Click Save To restore messages set the Keep Messages field to a longer period of time Messages that you received on your BlackBerry device within the set period of time appear in a message list nk wWn Depending on your email setup option you might be able to associate your BlackBerry device with more than one email account For example you might be able to associate your device with a work email account and one or more personal email accounts If you associate your device with more than one email account multiple message lists might appear on your device In a message list for a specific email account you can open and manage email messages for that email account and you can send messages using the email address for the email account See the BlackBerry Internet Service Online Help for more information about associating your device with more than one email account Depending on your theme a separate message list might appear for SMS and MMS
16. and you can send messages using the email address for the email account See the BlackBerry Internet Service Online Help for more information about associating your device with more than one email account Depending on your theme a separate message list might appear for SMS and MMS messages By default your BlackBerry device theme determines whether SMS text messages appear in the same message list as email messages 1 Ina message list click the trackwheel 2 Click Options 3 Click General Options 4 Perform one of the following actions e To use one message list for all messages set the SMS and Email Inboxes field to Combined e To separate SMS text messages from email messages set the SMS and Email Inboxes field to Separate 5 Click the trackwheel Click Save In a message list click the trackwheel Click Options Click General Options Set the Keep Messages field Click the trackwheel nk WN 6 Click Save To restore messages set the Keep Messages field to a longer period of time Messages that you received on your BlackBerry device within the set period of time appear in a message list np WN Note BPWN In a message list click the trackwheel Click Options Click General Options Set the Hide Sent Messages field to Yes Click the trackwheel Click Save If you set your device to hide sent messages sent messages continue to appear in the history of SMS text messages In the device opti
17. in the Host Name field type the web address for the content server Gu ee Oe e Ifthe TLS Default field is set to Handheld in the Host Name field type the web address for the content server Set the Certificate field to the client certificate that you want to use to authenticate with the content server 6 Click OK 7 Click the trackwheel 8 Click Save Browser push Browser push is designed to push information from a web application to your BlackBerry device as the information becomes available For example you can use browser push to receive updates for weather reports stock quotes or breaking news When your device receives an update a new browser push message might appear in a message list or an on the Home screen or in the application list might change to indicate that new information is available The web application might also push updated information to your browser cache without notifying you If information is pushed to your browser cache the information is available on your device even when your device is not connected to the wireless network Your device supports different types of browser push messages Service loading messages include updated information Service indication messages include a link to updated information Other browser push messages include messages that appear in your browser cache 1 In the device options click Advanced Options 2 Click Browser Push 3 Perform one of the following actions e T
18. see the printed documentation that came with your device e Ifyou have not set your BlackBerry device to turn on and turn off automatically at specific times hold the Power key e Ifyou have set your device to turn on and turn off automatically at specific times on the Home screen click Turn Power Off If you want the device to stay turned off until you press the Power key click Full Power Off If you want the device to turn on again at the specified time or for alarm or calendar reminders click Turn Off Set your device to turn on and turn off automatically NOU WN In the device options click Auto On Off Set the Weekday field to Enabled Specify the times when the BlackBerry device should turn on and off on weekdays Set the Weekend field to Enabled Specify the times when the device should turn on and off on weekends Click the trackwheel Click Save Check the battery power level In the device options click Status Reset the device Remove and reinsert the battery Extend battery life Set the BlackBerry device to turn on and turn off automatically Turn off the connection to a wireless network when you are not in a coverage area for that wireless network Delete the original message when you send a reply Lower the brightness of the backlighting Send a message to multiple contacts using Add To Add Cc or Add Bcc Charge your device regularly 202 SIM card About the SIM card phone book
19. try submitting the report to a PIN Likewise if you cannot submit a diagnostic report to a PIN try submitting the report to an email address 233 234 Abbreviation list ADN Abbreviated dialing number APN Access Point Name BCC Blind carbon copy CAP lock Capital letter lock cc Carbon copy FDN Fixed dialing number FIPS Federal Information Processing Standards GPS Global Positioning System HTML Hypertext Markup Language HTTP Hypertext Transfer Protocol LED Light emitting diode MCC Mobile Country Code MDS Mobile Data Service MMS Multimedia Messaging Service MNC Mobile Network Code NUM lock Number lock PGP Pretty Good Privacy PIM Personal information management PIN Personal identification number SDN Service dialing number SIM Subscriber Identity Module S MIME Secure Multipurpose Internet Mail Extensions SMS Short Message Service SMSC Short Message Service Center SSL Secure Sockets Layer TCP Transmission Control Protocol TLS Transport Layer Security Triple DES Triple Data Encryption Standard TTY Teletype USB Universal Serial Bus WAP Wireless Application Protocol WML Wireless Markup Language WTLS Wireless Transport Layer Security Legal notice 2006 Research In Motion Limited All Rights Reserved The BlackBerry and RIM families of related marks images and symbols are the exclusive properties of Research In Motion Limited RIM Research
20. you should receive messages when you return to a wireless coverage area e Verify that your wireless service plan includes this service e Verify that your SIM card has enough available memory to store received SMS text messages cannot turn on cell broadcasting Your SIM card might not support the display languages that you have selected for cell broadcast messages Clear the check box beside all languages that your SIM card does not support cannot attach a file to an MMS message Try performing the following actions e Verify that the file is a vcf vCard file an ics iCalendar file or a media file for example a jpg gif or midi file e Verify that the file size does not exceed 300 KB e Verify that the file is not copyright protected e If MMS templates are available for your BlackBerry device use a blank template to compose your MMS message Attachment troubleshooting A skipped content bar appears in a document More attachment content is available for you to download to your BlackBerry device To download the content click the skipped content bar Click More A question mark appears on a slide A question mark appears on a slide if your BlackBerry device has not downloaded the slide 226 To view the slide highlight the slide Click the trackwheel Click Retrieve Synchronization troubleshooting Some characters in calendar entries do not appear correctly after synchronization If you schedule app
21. 4 Click the trackwheel 5 Click Save To stop using a certificate to authenticate your smart card set the Authentication Certificate field to None Security troubleshooting cannot unlock my device using my smart card Try performing the following actions e Verify that the correct smart card is inserted in the smart card reader e Verify that the smart card is inserted in the smart card reader correctly 214 Third party application control About permissions for third party applications You can set permissions that control how third party applications on your BlackBerry device interact with the other applications on your device For example you can control whether third party applications can access data or the Internet make calls or use Bluetooth connections If you have added third party applications to your device the device firewall is designed to prevent these applications from sending or receiving data without your knowledge Before a third party application sends or receives data a dialog box prompts you to accept or deny the connection request If you turn off the prompt you can reset the firewall options to receive the connection prompt again Reset connection permissions for third party applications In the device options click Security Options Click Firewall Click the trackwheel Click Reset Settings PWN About direct Internet connections for third party applications Some third party applicat
22. BlackBerry device a typical range is approximately 10 meters When you turn on Bluetooth technology or when you connect your BlackBerry device to another Bluetooth enabled device Bluetooth icons appear in the device status section of the screen See the printed documentation that came with your BlackBerry device for more information about Bluetooth icons Turn on Bluetooth technology 1 In the device options click Bluetooth 2 Click the trackwheel 3 Click Enable Bluetooth To turn off Bluetooth technology click the trackwheel Click Disable Bluetooth Pair with a Bluetooth enabled device Some Bluetooth enabled devices have passkeys that you must type before you can pair with them 1 Inthe Bluetooth setup application click OK 2 Click a Bluetooth enabled device 3 If required type the passkey for the Bluetooth enabled device on your BlackBerry device 4 If required type the passkey for the Bluetooth enabled device on the Bluetooth enabled device Connect to a Bluetooth enabled device Verify that Bluetooth technology is turned on and that your BlackBerry device is paired with a Bluetooth enabled device 1 In the device options click Bluetooth 2 Click a Bluetooth enabled device 3 Click Connect Switch to a paired Bluetooth enabled device during a call Verify that Bluetooth technology is turned on and that your BlackBerry device is paired with a Bluetooth enabled device 171 1 During a call click the tra
23. In a message list click the trackwheel Click Options Click Email Filters Select the check box beside an email message filter BPWN In a message list click the trackwheel Click Options Click Email Filters Highlight an email message filter Click the trackwheel Click Edit Change the email message filter options Click the trackwheel Click Save O 0 N Aun RWDN In a message list click the trackwheel Click Options Click Email Filters Highlight an email message filter Click the trackwheel Click Move ON ON I T 8 Roll the trackwheel to the new location Click the trackwheel Forward email messages to your device when no filters apply Verify that your BlackBerry device is associated with an email account that uses a BlackBerry Enterprise Server that supports this feature For more information contact your system administrator If you use the BlackBerry Internet Service see the BlackBerry Internet Service Online Help for more information 1 aun Rk WN In a message list click the trackwheel Click Options Click Email Filters Set the If no filters apply send email to handheld option to Yes Click the trackwheel Click Save Delete an email message filter ON ON Oe IN In a message list click the trackwheel Click Options Click Email Filters Highlight an email message filter Click the trackwheel Click Delete Email message forwarding Forward messages from
24. In the phone click the trackwheel Click Options Click Call Waiting Set the Call Waiting Enabled field to Yes Click the trackwheel 6 Click Save To turn off call waiting set the Call Waiting Enabled field to No 1 2 3 4 5 Call forwarding ng d Depending on your wireless service provider one or more call forwarding phone numbers might already be available on your SIM card You might not be able to change or delete these phone numbers or add new ones For more information contact your wireless service provider Cal fo ri warding equisites e Verify that your wireless service plan includes this service e Verify that your wireless service provider has set up your SIM card for this service TI z Verify that you have one or more call forwarding phone numbers In the phone click the trackwheel Click Options Click Call Forwarding Click a call type Click Do Not Forward or the current call forwarding phone number Click Change Number Click a call forwarding phone number Click the trackwheel 9 Click Save To stop forwarding calls set the call forwarding phone number to Do Not Forward Oo SY Rs go a Add a call forwarding phone number In the phone click the trackwheel Click Options Click Call Forwarding Click the trackwheel Click New Number Type a phone number Press the Enter key Click the trackwheel Click Close O SN Oy OF BG NS Change a call fo
25. Internet Service see the BlackBerry Internet Service Online Help for more information i An kwWN 7 In a message list click the trackwheel Click Options Click Email Settings Set the Use Auto Signature field to Yes Type a signature Click the trackwheel Click Save Your signature is added to email messages after you send them Verify that your BlackBerry device is associated with an email account that uses a BlackBerry Enterprise Server that supports this feature For more information contact your system administrator If you use the BlackBerry Internet Service see the BlackBerry Internet Service Online Help for more information 1 8 soo PWN In a message list click the trackwheel Click Options Click Email Settings Set the Use Out Of Office Reply field to Yes Type a reply If you use IBM Lotus Notes in the Until field set the date on which the out of office reply should turn off Click the trackwheel Click Save To turn off the out of office reply set the Use Out Of Office Reply field to No Set the email address that you use to send messages Verify that your BlackBerry device is associated with more than one email address In the device options click Advanced Options Click Message Services Set the Messaging CMIME field Click the trackwheel Click Save nk WN Delete the disclaimer from an email message If your BlackBerry device is associated with an email accou
26. To insert a period in the Go To dialog box press the Space key e To insert a slash mark in the Go To dialog box press the Shift key and the Space key e To open the browser options in the browser press O e To stop loading a web page press the Escape key e To hide the browser press D e To close the browser hold the Escape key On a web page e To move to a specific web page press G e To return to the home page press H e To open the bookmark list press K e To add a bookmark press A e To view a list of web pages that you have visited recently press I e To refresh a web page press R e To view the address for a link highlight a link Press L e To view the address for a web page press P e To save a web page to a message list press S e To follow a highlighted link press the Enter key e To hide the banner press U e To view the banner again press U e To view a thumbnail version of a web page press X To return to the normal view press any key Navigate a web page e To move up a screen press the Shift key and the Space key e To move down a screen press the Space key e To move to the top of a web page press T e To move to the bottom of a web page press B Media shortcuts e To rotate a picture press R e To zoom in to a picture press I e To zoom out from a picture press O e To zoom to the original picture size press W Maps shortcuts To zoom in to a map press I To
27. When you save a web page you can view the text on the page at any time A saved web page displays content that was current at the time that the web page was saved Save a web page request to a message list 1 When a web page is loading click the trackwheel 2 Click Save Request Save a web page to a message list On a web page click the trackwheel Click Save Page Type a title Click OK BWN Bookmarks About bookmarks You can add bookmarks for web pages that you visit frequently When you add a bookmark you can set whether you want to make the web page available offline and whether you want the browser to check the web page for updates periodically Bookmarks for web pages that have been updated since the last time you visited them appear in italic 1 On a web page click the trackwheel Click Add Bookmark In the Auto Synchronize field set how often the browser should check for updates to the web page In the Start time field set the time of day when the browser should start checking for updates Click the trackwheel Click Add OO N When adding a bookmark select the Available Offline check box If you visit the web page offline the browser displays the information that was current the last time that you viewed the web page online 1 Ona web page click the trackwheel 2 Click Bookmarks 3 Highlight a bookmark 4 Click the trackwheel 5 Click Edit Bookmark 6 Change the bookmark 7 Click t
28. a Calls From notification profile exception If you assign a custom ring tone to a contact in the address book a Calls From profile exception appears in the profile list Because these exceptions are for calls only you can only set the Custom Phone Tune field 184 BlackBerry Messenger Contacts You must invite contacts to use BlackBerry Messenger before they are added to your contact list 1 In BlackBerry Messenger on the contact list screen click the trackwheel 2 Click Add a Contact 3 Perform one of the following actions e Ifthe contact is not in your address book highlight Use Once Click the trackwheel Click Request by Email or Request by PIN Type an email address or PIN Press the Enter key e Ifthe contact is in your address book highlight a contact Click the trackwheel Click Request Email or Request PIN 4 Perform one of the following actions e Ifyou want to set a password and have turned on invitation passwords type a question and answer Click OK e If you do not want to set a password and have turned on invitation passwords click Cancel to proceed to the next step 5 Perform one of the following actions e To add a custom message to your invitation type a message Click OK Click OK e To use the default invitation message click OK Click OK Note If you invite a contact using a PIN and the contact is in your address book the contact s display name appears instead of the PIN If you turn on invit
29. a message list the phone the address book the calendar the task list the memo list or the password keeper 1 In an application click the trackwheel Click Options Set the Confirm Delete field to No Click the trackwheel Click Save ur WN In a message list click the trackwheel Click Options Click General Options Set the Keep Messages field Click the trackwheel 6 Click Save To restore messages set the Keep Messages field to a longer period of time Messages that you received on your BlackBerry device within the set period of time appear in a message list nf WN In a message list click the trackwheel Click Options Click General Options Set the Display Message Count field to None Click the trackwheel 6 Click Save To view the number of unopened messages again set the Display Message Count field to Unread To view the new message indicator set the Display New Message Indicator field to Yes ap WN If your BlackBerry device is associated with an email account that uses a BlackBerry Enterprise Server you might not be able to block PIN messages from contacts in your organization For more information contact your system administrator In the device options click Security Options Click Firewall Select the check box beside one or more message types Click the trackwheel 5 Click Save Note Blocked messages might contribute to your wireless service plan data usage You can p
30. associated with more than one email address you might be able to open messages from the message list for a specific email address Send an SMS text message 1 Ina message list click the trackwheel 2 Click Compose SMS 3 Perform one of the following actions e Ifthe contact is not in your address book click Use Once Click SMS Type an SMS phone number include the country code and area code or an email address Click the trackwheel Click Continue e Ifthe contact is in your address book click a contact Click SMS lt contact name gt 4 Type a message 5 Click the trackwheel 6 Click Send Add a contact to an SMS text message You can send an SMS text message to up to ten recipients 1 When composing an SMS text message click the trackwheel 2 Click Add Recipient Save a draft of a message 1 When composing a message click the trackwheel 2 Click Save Draft Save a message 1 Ina message click the trackwheel 2 Click Save Reply to a message 1 Ina message click the trackwheel 2 Click Reply or Reply to All Forward a message 1 Ina message click the trackwheel 2 Click Forward or Forward As 3 Click a message type Delete a message 1 Ina message click the trackwheel 2 Click Delete Delete multiple messages 1 Ina message list highlight a date field 2 Click the trackwheel 3 Click Delete Prior Note Email messages that you delete using the Delete Prior menu item are not
31. card and insert it into another device If you have protected your SIM card with a PIN code you must type the PIN code before you can remove your SIM card and insert it into another device 204 Protect your SIM card with a PIN code Verify that your wireless service provider has provided you with a SIM card PIN code 1 In the device options click Advanced Options Click SIM Card Click the trackwheel Click Enable Security Type your SIM card PIN code 6 Click the trackwheel OF NS Note If you type the SIM card PIN code incorrectly three times your SIM card does not function Contact your wireless service provider for more information Change the SIM card PIN code Verify that you have turned on SIM card PIN code security 1 In the device options click Advanced Options 2 Click SIM Card 3 Click the trackwheel 4 Click Change PIN2 Code 205 206 Security Security basics If you type your BlackBerry device password incorrectly you might be prompted to type blackberry before you can continue When you try to type your password again the characters that you type appear on the screen If you exceed the number of allowed password attempts your device deletes all your device data for security reasons In the device options click Security Options Click General Settings Set the Password field to Enabled Click the trackwheel 5 Click Save To turn off the BlackBerry device password set the Passw
32. e To move to the previous slide press P e To move to the last cursor position after closing and reopening a presentation attachment verify that you are viewing the presentation in text view or in text and slide view Press G Attachment troubleshooting Askipped content bar appears in a document More attachment content is available for you to download to your BlackBerry device To download the content click the skipped content bar Click More A message or attachment is truncated Try performing the following actions e Wait for a short period of time Your BlackBerry device receives long messages and attachments in sections e If More available appears at the end of the message or attachment click the trackwheel Click More or More All A question mark appears on a slide A question mark appears on a Slide if your BlackBerry device has not downloaded the slide To view the slide highlight the slide Click the trackwheel Click Retrieve 100 Synchronization About synchronization The wireless data synchronization feature is designed to synchronize organizer data contacts calendar entries tasks and memos between your BlackBerry device and the email application on your computer over the wireless network The wireless email reconciliation feature is designed to reconcile email messages between your device and the email application on your computer over the wireless network When you file or delete email messages on you
33. exceptions are shared between your contacts and your notification profiles and changes that you make in one application are made in the other application Your BlackBerry device bases the volume for custom ring tones on the volume that you set in the active notification profile In the address book highlight a contact Click the trackwheel Click Edit Click the trackwheel RPwWN Click Add Custom Phone Tune Set a ring tone Click the trackwheel Click Save enon Mailing lists ut mailing lists You can use mailing lists when you send email PIN SMS text or MMS messages Mailing lists that you create on your BlackBerry device do not appear in the email application on your computer list a mailing In the address book click the trackwheel Click New Group Type a name for the mailing list Click the trackwheel Click Add Member Click a contact Click Continue To add another contact repeat steps 4 through 7 Click the trackwheel Click Save Group tO 00 St OY UT Bo ON a a 2 Ci cn In the address book highlight a mailing list Click the trackwheel Click Edit Group Click a contact np WN Click one of the following menu items e Add Member e Change Member e Delete Member 6 Click the trackwheel 7 Click Save Group Note When you delete a contact from a mailing list the contact remains in your address book View a mailing list 1 In the address book c
34. extension In the Extension Length field set the default length for extensions Click the trackwheel Click Save oN DU BWN TTY support About TTY support When you turn on TTY support and you connect your BlackBerry device to a TTY device you can make calls to and receive calls from TTY devices Your BlackBerry device is designed to convert received calls to text that you can read on your TTY device TTY support prerequisites e Verify that your wireless service provider supports this feature e Verify that your TTY device operates at 45 45 bits per second e Verify that you have inserted the TTY device connector into your BlackBerry device headset jack If you use an RJ 11 connector you must use an adapter to connect the TTY device to your BlackBerry device Turn on TTY support 1 In the phone click the trackwheel 2 Click Options 3 Click TTY 4 Set the TTY Mode field to Yes 5 Click the trackwheel 6 Click Save ATTY indicator appears in the device status section of the screen To turn off TTY support set the TTY Mode field to No Phone settings Hide your phone number from contacts when you make calls 1 In the phone click the trackwheel 2 Click Options 30 Click General Options Set the Restrict My Identity field to Always Click the trackwheel Click Save ane w Turn on dialing from the Lock screen 1 In the device options click Security Options 2 Click General Settings 3
35. for a PIN When typing text type pin and the PIN Expand a folder 1 2 Click a folder with a plus sign beside it Click Expand Collapse a folder 1 2 Click a folder with a minus sign beside it Click Collapse BlackBerry basics shortcuts To move the cursor roll the trackwheel To move the cursor in a different direction hold the Alt key and roll the trackwheel To exit a screen or move back a page in the browser press the Escape key To move to a list item or menu item type the first letter of the item To select or clear a check box press the Space key To view available values in a field press the Alt key To switch applications hold the Alt key and press the Escape key Continue to hold the Alt key and highlight an application Release the Alt key To return to the Home screen press the End key To switch between the active notification profile and the Vibrate notification profile hold the Mute key To turn on a theme or notification profile highlight a theme or notification profile Press the Space key To delete a highlighted item press the Backspace Delete key No application opens when I press a Convenience key Verify that you have not deleted the application that you assigned to the key Assign a different application to the key Shortcuts BlackBerry basics shortcuts e To move the cursor roll the trackwheel e To move the cursor in a different direction hold the Alt key an
36. list of email message filters If you create multiple email message filters that could apply to the same email message you must decide which one should be applied first by placing that filter higher in the list Verify that your BlackBerry device is associated with an email account that uses a BlackBerry Enterprise Server that supports this feature For more information contact your system administrator If you use the BlackBerry Internet Service see the BlackBerry Internet Service Online Help for more information 1 Ina message list click the trackwheel Click Options Click Email Filters Click the trackwheel Click New Type a name for the email message filter Set the email message filter options Click the trackwheel Click Save wo an O U e w ON In a message list highlight an email message Click the trackwheel Click Filter Sender or Filter Subject Type a name for the email message filter Set the email message filter options Click the trackwheel Click Save NOU WN From Specify one or more contacts or email addresses that the email message filter should search for in the From field of email messages Separate multiple contacts or email addresses with a semicolon To specify that the email message filter should search for all contacts or email messages that contain specific text type the text and use an asterisk as a wildcard character to represent the rest of the contact or email address Sent
37. location Click the trackwheel Click the trackwheel Click Save Delete a wireless network from the preferred wireless network list Verify that your wireless service plan includes this service 198 Sen OO fF YN In the device options click Network Click the trackwheel Click My Preferred Network List Highlight a wireless network Click the trackwheel Click Delete Click the trackwheel Click Save Turn off data service Depending on your wireless service plan you might be able to turn off data service email PIN MMS and browser service on your BlackBerry device so that only phone and SMS text messaging services are available Contact your wireless service provider for more information 1 In the device options click Network 2 Perform one of the following actions e To turn off data service set the Data Services field to Off e To turn off data service when roaming set the Data Services field to Off When Roaming 3 Click the trackwheel 4 Click Save About roaming In most cases your BlackBerry device automatically connects to an appropriate wireless network when you travel outside your wireless service provider s wireless network coverage area Your wireless service provider must set up your SIM card for roaming services before you can use a different wireless network An indicator appears on your device to let you know that you are roaming outside of your normal network area You might also ha
38. message 1 Ina message list highlight the message 2 Click the trackwheel 3 Click Delete Hide sent messages 1 Ina message list click the trackwheel 2 Click Options 38 3 4 5 6 Note Click General Options Set the Hide Sent Messages field to Yes Click the trackwheel Click Save If you set your device to hide sent messages sent messages continue to appear in the history of SMS text messages Stop storing messages sent from your device on your computer By default a copy of messages that you send from your BlackBerry device appears in the sent items folder in the email application on your computer 1 DURUN In a message list click the trackwheel Click Options Click Email Settings Set the Save Copy In Sent Folder field to No Click the trackwheel Click Save Stop storing messages sent from your computer on your device 0 Si Or U e wN a In a message list click the trackwheel Click Options Click Email Settings Click the trackwheel Click Folder Redirection Clear the check box beside the Sent Items folder Click the trackwheel Click Save Email message filters About email message filters You can create email message filters to specify which email messages are forwarded to your BlackBerry device and which remain in the email application on your computer Email message filters are applied to email messages based on the order in which they appear in your
39. messages By default your BlackBerry device theme determines whether SMS text messages appear in the same message list as email messages 1 Ina message list click the trackwheel 2 Click Options 3 Click General Options 4 Perform one of the following actions e To use one message list for all messages set the SMS and Email Inboxes field to Combined e To separate SMS text messages from email messages set the SMS and Email Inboxes field to Separate 5 Click the trackwheel 6 Click Save In a message list click the trackwheel Click Options Click General Options Set the Display Message Count field to None Click the trackwheel 6 Click Save To view the number of unopened messages again set the Display Message Count field to Unread To view the new message indicator set the Display New Message Indicator field to Yes nf WN In the phone click the trackwheel Click Options Click Call Logging 4 Select a call log type option To hide call logs in a message list select the None option Wn Message shortcuts In a message e To reply to a message press R e To reply to all press L e To forward a message press F e To file a highlighted email message press I e To view the email address of a contact in a message highlight the contact Press Q To view the display name again press Q In a message list e To open a highlighted message press the Enter key e To compose a message from a
40. on the order in which the wireless networks appear in your preferred wireless network list If no wireless network on the list is available your device is designed to connect to another available wireless network automatically Note Extra fees usually apply when you roam Contact your wireless service provider for more information about roaming fees Add a wireless network to the preferred wireless network list Verify that your wireless service plan includes this service 1 In the device options click Network 2 Click the trackwheel 3 Click My Preferred Network List 197 4 Click the trackwheel Click Add Network Perform one of the following actions e Toscan for a wireless network to add click Select From Available Networks Click a wireless network Click Select Network e Toscan fora wireless network that is already known to your BlackBerry device click Select From Known Networks Click a wireless network Click Select Network e To add a wireless network click Manual Entry Set the priority for the wireless network Type the MCC and MNC 7 Click the trackwheel 8 Click Save Change the order of preferred wireless networks Verify that your wireless service plan includes this service OO OO OF BR wn In the device options click Network Click the trackwheel Click My Preferred Network List Highlight a wireless network Click the trackwheel Click Move Roll the trackwheel to the new
41. the trackwheel e Highlight a web address Click the trackwheel e Highlight a web address Click the trackwheel Click Edit Change the web address Click the trackwheel 4 Click OK wa link 1 Click a link 2 Click Get Link 1 Ona web page click the trackwheel 2 Click Back or Forward View a thumbnail version of a web page 1 Ona web page click the trackwheel 2 Click Page Overview Move to a section of a long web page quickly 1 Ina thumbnail version of the web page position your cursor on the location of the web page you want to view 2 Press any key to close the thumbnail The section of the web page that you want to view appears on the screen Move through a web page line by line 1 Ona web page click the trackwheel 2 Click Select Mode To select only links and fields as you move through a web page click the trackwheel Click View Mode Search for text in a message attachment web page or memo To search for text in a presentation attachment verify that you are viewing the presentation in text view or in text and slide view 1 Ina message attachment web page or memo click the trackwheel 2 Click Find 3 Type the text 4 Press the Enter key To search for the next instance of the text click the trackwheel Click Find Next Refresh a web page 1 Ona web page click the trackwheel 2 Click Refresh View a list of web pages you visited recently 1 Ona web page click the trackwheel 2
42. the trackwheel Click More or More All If you cannot forward email messages from an email message folder the check box beside the folder appears dimmed Try performing the following actions e Wait for a few seconds The email message folders might become available after a short period of time e Turn off wireless email reconciliation and then turn it on again Email message filters are not working correctly Try performing the following actions e Verify that your email message filters are turned on e Verify that your email message filters appear in the order that you want your BlackBerry device to apply them to email messages cannot use a shortcut to view one type of message in a message list If you switch BlackBerry devices and you restore device data from your previous device to your current device the message list shortcuts for your previous device replace the message list shortcuts for your current device To view the shortcuts for viewing one type of message in a message list view your list of saved searches PIN messages PIN message basics About PIN messages A PIN uniquely identifies each BlackBerry device on the network If you know the PIN of another BlackBerry device user you can send a PIN message to that person PIN messages are not routed through your email account When your PIN message is delivered to the recipient in a message list a D appears with a check mark beside the PIN message Find your PIN
43. try typing 0000 My list of paired Bluetooth enabled devices does not appear Try performing the following actions e Verify that Bluetooth technology is turned on e Verify that you have added Bluetooth enabled devices to the paired Bluetooth enabled devices list cannot pair with a Bluetooth enabled device Try performing the following actions e Verify that your BlackBerry device is compatible with the Bluetooth enabled device See the documentation that came with the Bluetooth enabled device for more information e Turn off encryption for Bluetooth connections between your BlackBerry device and the Bluetooth enabled device In the device options click Bluetooth Click a Bluetooth enabled device Click Device Properties Set the Encryption field to Disabled Click the trackwheel Click Save cannot share contacts with a paired Bluetooth enabled device Try performing the following actions e Verify that Bluetooth technology is turned on e Verify that your BlackBerry device is paired with the Bluetooth enabled device e Verify that in the Bluetooth options the Address Book Transfer field is set to Enabled 174 e Verify that your BlackBerry device is connected to a Bluetooth enabled device that supports the Handsfree profile or the Object Push profile See the documentation that came with the Bluetooth enabled device for more information about supported profiles 176 Date and time Set the date and time RPWN
44. view the content For example if you open a sports web feed for a news web site you can scan a list of sports stories that the web site has published since the last time that you checked the web feed You can open web feeds on web pages or you can subscribe to web feeds and open them from your bookmark list In your bookmark list web feeds that have been updated since the last time you checked them appear in italic In a web feed unopened web feed titles appear in bold If one or more web feeds are available on a web page the Add Web Feed option appears in the menu Subscribe to a web feed On a web page click the trackwheel Click Add Web Feed Select the check box beside a web feed In the Auto Synchronize field set how often the browser should check for updates to the web feed In the Start time field set the time of day when the browser should start checking for updates Click the trackwheel Click Add SNOB WN View the description for a web feed title 1 In a web feed highlight a title 2 Click the trackwheel 3 Click Show Description To hide a description highlight a title Click the trackwheel Click Hide Description View the full content for a web feed title 1 In a web feed highlight a title 2 Click the trackwheel 3 Click Read Story Mark a web feed title as opened or unopened In a web feed perform one of the following actions e Highlight a title Click the trackwheel Click Mark Opened o
45. which the browser is trying to connect Prompt for Certificate Set whether a prompt appears when your browser tries to connect to a content server You might want a prompt to appear if your device has more than one certificate that you use to authenticate with content servers Prompt if Client Cert Not Found Set whether a prompt appears when your browser tries to connect to a content server but your device does not have a certificate that can be used to authenticate with the content server Default Client Certificate Set the certificate that your browser uses to authenticate with content servers Encryption Strength Set whether your browser only accepts and sends data that is encrypted using 128 bit encryption To only accept and send data that is encrypted using 128 bit encryption set this field to Strong Only To accept and send data that is encrypted using 128 bit encryption or 56 bit encryption set this field to Allow Weak Prompt for Server Trust Set whether a prompt appears when your browser tries to connect to an untrusted content server that your device does not have a authentication certificate for Add content servers to your trusted content server list to accelerate the authentication process when you are authenticating with a content server 1 In the device options click Security Options Click TLS Click the trackwheel Click Add Host Perform one of the following actions e Ifthe TLS Default field is set to Proxy
46. zoom out from a map press O To view status information at the top of a map press U To hide status information at the top of a map press U To switch views press the Space key Calendar shortcuts For shortcuts to work in Day view in the calendar options set the Enable Quick Entry field to No To schedule an appointment press C To change to Agenda view press A To change to Day view press D To change to Week view press W To change to Month view press M To move to the next day week or month press the Space key To move to the previous day week or month press the Shift key and the Space key To move the cursor horizontally in Week view hold the Alt key and roll the trackwheel To move the cursor vertically in Month view hold the Alt key and roll the trackwheel To move to the current date press T To move to a specific date press G Phone Phone basics Find your phone number Open the phone The My Number field displays your phone number Make a call 1 On the Home screen or in the phone perform one of the following actions e Type a phone number e Type part of a contact name Highlight a contact or phone number 2 Press the key To end the call press the key Answer a call e To answer a call click Answer e To end a current call and answer the incoming call click Answer Drop Current e To place a current call on hold and answer the incoming call click Answer Hold Curren
47. 2 Q Q 3 QA it Ta NO IO 0p a SWDT73056 73056 1127113317 001 Contents BlackBerry basics Switch applications Assignan application toa Convenience Key inapitia ia iasi EKNE KE E AE EAGAR 9 Set owner information About links GVO ae rau ROR UP UN eorias eaae EAEE AAEE AN AEEA EE AEAEE A ESO SE ESEO AE EE EAEE EE ETER 9 Expand a folder Collapse a folder 10 BlackBerry basics shortcuts No application opens when I press a Convenience key ssssscssssssesssessosccssessssessseesssessnecsssecssseessseessessusesssessasecsasecsuscesseesuseceasessaecsuesensescoseesusecsasecsusessecsensessneessneeess 10 SPV NUNES ii A a cerca seen casos wage Sete nc caps E apache OT as O ENO O eeu Rau eg NER 11 BlackBerry basics SHOrtCUTS x csssasszsasszonsszervaconvasonvesnsszeniszerv canvnesnvsosnveossissonuyeseussaiesnsvaonissoc asesuestUpasnopbsoseesuvecb esas eenbsses sas EPESI STOS SNEON ESSONS SEEE OS KOKO VEETEE 10 Phone shortcuts Message shortcuts Typing shortcuts Search shortcuts Attachment shortcuts Browser shortcuts Media Shortie itseni shes arira e tE na Hear ESRI ii Saiar dHe HRE goss AN ES AEE HSAH Ra nS SESE E AEROS iana ia Sin Heihei 14 Maps shortcuts Calendar shortcuts Speed Aoa AE aN PLF EE ALESE EINE IDNA eA Ea SENCAS EEEE AAAA ENEE Y AAE AEA EA NAET EE EEA NAE E E AEAT 20 Conference veal lS annda etar eir E Ho RERE E HARR ER KE EAEE HeH n E r i HEEN
48. 3 Perform one of the following actions e Type a phone number e Type part of a contact name Click a contact or phone number 4 Press the Send key To end the call press the End key Use a headset You can purchase an optional headset to use with your BlackBerry device e To answer a call press the headset button e To turn on mute during a call press the headset button To turn off mute press the headset button again e To end a call hold the headset button For more information about using the headset see the documentation that came with your headset Emergency calls About emergency calls Your BlackBerry device is designed to make emergency calls even when it is locked or the SIM card is not inserted If your device radio is turned off when you initiate an emergency call your device is designed to turn on the radio and connect to the wireless network automatically If you are outside of a wireless coverage area and the SOS wireless coverage indicator appears you can only call emergency numbers You can only make emergency calls by typing official emergency access numbers for example 911 in North America or 112 in countries that are part of the European Union Make an emergency call e If your keyboard or BlackBerry device is unlocked in the phone type the emergency number Press the Send key e If your keyboard or device is locked press the Enter key Click Emergency Call Click Yes Volume Adjust the volume
49. A Hat 21 Caller ID Call logs CANN FANN AA ETARA AA ESNE EE S T OEA EAIN EATA EAE EA AT Call forwarding Call blocking Fixed dialing 5 SSE TREN LEEI 11o BARER OEE VIEI TATANTA EEEE EEEN I A T EA 29 TTY support Phone settings Phone SIO FECES esserne ansaa e ri H E NT Ee e Na HNS r A RAIRE HSR RH SESH H iti 11 Phone trot bles MOOuerne saisiscisesvsssovesdeasctuvistsvssiscdsdpactsivssccosvicbuvashluint ouch ovcadssznsscatencalencavy vane evvstsvaselebachs onset sobs ace vusebecavesabacas bwin nessa ENE NAi 33 Email messages Email message basics Email message folders SENE MESSAJES ee tee en ee a eR N A A eee Pe ne eee eee eo ee ere Pee 38 Email message TIERS cisccisessisaccasesvavsccarsvisrcoiencessssnaectarssiancciaraoveceoaishanssins in sssenncctancimces uerecnaeainndieein datas ERGERE EE GE AND Email message forwarding Message settings Message HIS SEBEL GS acscsccsscxessceacesvnscconseyissdeapsconesssnsccvndcsunsdyabsctonscenescnnasgnoudysbdcvnnssevocovstieossGpobs panes vsscevneceondutdepnsesta zpnbeeas dest sleeena conn EA TRE EER 45 Message Sia rteuts iiss issvivssvavs coxsscovscivaacinssctnusensccennsctvvacivssctsh conssseas E AR AT NA ERE ETN ERA E ETRE R a a E 1 Message troubles NOOLINO airar aAA ANETE rae NECE SAS ENEAN EEEE EAEE E UST EEE AR TANAIS EE AEEA EREE RAN 48 A ESSA GOS E E E E E E A A E O A A E E E E E aastinasobsbcesathassnseseeave 51 PIN message ASICS asscseccessncescacssns
50. Berry device but only one category synchronizes with the task in Lotus Notes Categories are shared between the address book the task list and the memo list and changes that you make in one application are made in all applications Create a category for contacts tasks or memos In the address book task list or memo list click the trackwheel Click Filter Click the trackwheel Click New Type a name for the category Press the Enter key twice On e SNS Categorize a contact task or memo When creating or changing a contact task or memo click the trackwheel Click Categories Select the check box beside a category Click the trackwheel Click Save nf WN 143 Sort contacts tasks or memos by category 1 In the address book task list or memo list click the trackwheel 2 Click Filter 3 Select the check box next to a category Delete a contact task or memo from a category When changing a contact task or memo click the trackwheel Click Categories Highlight a category Click the trackwheel Clear the check box beside the category Click the trackwheel Click Save NOM WN Delete a category In the address book task list or memo list click the trackwheel Click Filter Highlight a category Click the trackwheel 5 Click Delete Note When you delete a category contacts tasks or memos in the category are not deleted BPWN Address lookup Search for contacts in
51. Click the trackwheel 3 Click Delete View appointments in Week or Month view 1 In Week view or Month view click the trackwheel 2 Click View Appts The calendar displays the appointments scheduled for the current day To return to Week view or Month view press the Escape key Switch days in Day view To move from one day to another using the navigation bar in the upper right corner of the screen click a day Meetings Respond to a meeting invitation 1 In a meeting invitation click the trackwheel 2 Click one of the following menu items e Accept or Accept with Comments e Tentative or Tentative with Comments e Decline or Decline with Comments Note If you delete a meeting invitation from a message list before you accept or decline it the meeting is deleted from the email application on your computer Change the list of participants for a meeting 1 In a meeting in the Accepted or Declined field click a contact 2 Click one of the following menu items e Invite Attendee e Change Attendee e Remove Attendee Send an email message to all meeting participants Verify that you are the meeting organizer 1 In a meeting meeting invitation or meeting response click the trackwheel 2 Click Email All Attendees Contact a meeting participant Verify that you are the meeting organizer 151 1 Ina meeting meeting invitation or meeting response highlight a contact 2 Click the trackwheel 3 Click a messa
52. Field Highlight a line of text 1 Place the cursor where you want to highlight the line of text 2 Click the trackwheel 3 Click Select 4 Roll the trackwheel Highlight text character by character 1 Place the cursor where you want to highlight the text 2 Click the trackwheel 3 Click Select 4 Hold the Alt key and roll the trackwheel Cancel a text selection 1 With text selected click the trackwheel 2 Click Cancel Selection Set the cursor speed In the device options click Screen Keyboard Set the Key Rate field Click the trackwheel Click Save BWN Set the default currency symbol 1 In the device options click Screen Keyboard 2 Set the Currency Key field 3 Click the trackwheel 4 Click Save Turn on key tones 1 In the device options click Screen Keyboard 84 2 Set the Key Tone field to On 3 Click the trackwheel 4 Click Save By default you can dial phone numbers from the Home screen If your theme uses an application list you can always use shortcut keys in the applications list 1 In the phone click the trackwheel Click Options Click General Options Set the Dial From Home Screen field to No Click the trackwheel 6 Click Save To dial phone numbers from the Home screen again set the Dial From Home Screen field to Yes OE S w Typing input methods If your BlackBerry Device Software supports multiple languages and your keyboard displays Arabic or
53. Find Next Sent messages Resend a message 1 In a sent message click the trackwheel 2 Perform one of the following actions e To change the message click Edit Change the message Click the trackwheel Click Send e Tochange the recipients click Edit Highlight a contact Click the trackwheel Click Change Address Click a new contact Click the trackwheel Click Send e To resend the message without changing it click Resend Stop a message from sending Verify that you are not in a wireless coverage area and your BlackBerry device is not connected to the wireless network A clock icon should appear beside the message 1 Ina message list highlight the message 2 Click the trackwheel 3 Click Delete Hide sent messages In a message list click the trackwheel Click Options Click General Options Set the Hide Sent Messages field to Yes Click the trackwheel 6 Click Save Note If you set your device to hide sent messages sent messages continue to appear in the history of SMS text messages uk WN Message list settings View more of the subject line for messages 1 Ina message list click the trackwheel 2 Click Options 3 Click General Options 4 Perform any of the following actions e Set the Display Message Header On field to 2 lines e Set the Display Time and Display Name fields to No 5 Click the trackwheel 6 Click Save You can turn off the prompt that appears before you delete items in
54. In Motion BlackBerry Always On Always Connected and the envelope in motion symbol are registered with the U S Patent and Trademark Office and may be pending or registered in other countries Adobe and Acrobat are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and or other countries The Bluetooth word mark and logos are owned by the Bluetooth SIG Inc and any use of such marks by Research In Motion is under license IBM Lotus Domino and Lotus Notes are either registered trademarks or trademarks of International Business Machines Corporation in the United States other countries or both JavaScript is either a registered trademark or trademark of Sun Microsystems Inc in the United States or other countries Microsoft Outlook PowerPoint and Windows are either registered trademarks or trademarks of Microsoft Corporation in the United States and or other countries Novell and GroupWise are either registered trademarks or trademarks of Novell Inc in the United States and other countries PGP is either a registered trademark or trademark of PGP Corporation in the United States and other countries vCard is either a registered trademark or trademark of the Internet Mail Consortium All other brands product names company names trademarks and service marks are the properties of their respective owners The BlackBerry device and or associated software are protected by copyright international treatie
55. MMS message click the trackwheel 2 Click Options 3 Perform any of the following actions e To receive notification when the message is delivered to the recipient set the Confirm Delivery field to Yes e To receive notification when the recipient opens the message set the Confirm Read field to Yes 4 Click the trackwheel 5 Click Save Request delivery or read notification for all MMS messages 1 In the device options click MMS 2 Inthe Notifications section perform one of the following actions e To send delivery or read notification when a sender requests it set the Allow Delivery Confirmation and Allow Read Confirmation fields to Yes e To request delivery or read notification when you send MMS messages set the Confirm Delivery and Confirm Read fields to Yes 3 Click the trackwheel 4 Click Save View an address instead of a display name 1 Ina message click a contact 2 Click Show Address To view the display name again click a contact Click Show Name 75 View the size of an MMS message before sending it 1 In an MMS message click the trackwheel 2 Click Options The Estimated Size field displays the size of the MMS message Stop receiving MMS messages when roaming In the device options click MMS Set the Multimedia Reception and Automatic Retrieval fields to Home Only Click the trackwheel Click Save BPWN Message list settings View more of the subject line for messages In a message
56. Messages field Click the trackwheel 6 Click Save To restore messages set the Keep Messages field to a longer period of time Messages that you received on your BlackBerry device within the set period of time appear in a message list np WN If your BlackBerry device is associated with an email account that uses a BlackBerry Enterprise Server you might not be able to block PIN messages from contacts in your organization For more information contact your system administrator 1 In the device options click Security Options 2 Click Firewall 3 Select the check box beside one or more message types 4 Click the trackwheel 5 Click Save Note Blocked messages might contribute to your wireless service plan data usage You can prevent messages from being forwarded to your device without contributing to data usage by turning off email message forwarding or using email message filters oun Inthe device options click Security Options Click Firewall Highlight a message type Click the trackwheel Click Reset Count or Reset All Counts ok WN Message shortcuts In a message e To reply to a message press R e To reply to all press L e To forward a message press F e To file a highlighted email message press I e To view the email address of a contact in a message highlight the contact Press Q To view the display name again press Q In a message list e To open a highlighted message pre
57. Package User Guide Supplement or the PGP Support Package User Guide Supplement for more information About PGP keys You can use PGP keys if you install the PGP Support Package on your BlackBerry device See the PGP Support Package User Guide Supplement for more information 212 You can use this feature if you install the S MIME Support Package or PGP Support Package on your BlackBerry device See the S MIME Support Package User Guide Supplement or the PGP Support Package User Guide Supplement for more information Smart cards wt smart nassword en If you use two factor authentication and your BlackBerry device password or smart card password is numeric you might be able to use smart password entry in some password fields When smart password entry is turned on your device is designed to remember the format of a password that you type in a password field When you type the password again your device applies a smart password filter to the password field If the password is numeric a 123 indicator appears beside the password field and you do not have to press the Alt key to type numbers If the password is alphanumeric an ABC indicator appears beside the password field ecw arii 3 afl DaSsSwoOrd Criti VICrCQUIMILes e Verify that the correct smart card driver and smart card reader driver are installed on your BlackBerry device e Verify that two factor authentication is turned on You can turn off smart password entry to re
58. Russian letters you can type in Arabic or Russian using the SureType input method or the multi tap input method When you use the SureType input method you press the letter key for each letter in a word once even if two letters appear on the key As you type a list of possible letter combinations and words appears on the screen SureType technology selects letter combinations or words from the list based on context If you try to type a word or letter combination for example a web address or an abbreviation that SureType technology does not recognize you can use the list that appears on the screen to build the word letter by letter SureType technology is designed to learn new words or letter combinations that you type and add them to your custom word list When you use the multi tap input method you press a letter key once to type the first letter on a key and twice to type the second letter if a second letter appears on the key SureType technology is the default typing input method for most fields Multi tap is the default for phone number and password fields You can set your typing input method for all fields to multi tap c or Russian Verify that your keyboard displays Arabic or Russian letters e Press the letter key for each letter in a word until you have typed the entire word e If your BlackBerry device does not recognize the word that you have typed perform one of the following actions e To highlight an item in th
59. Set the permission fields Click the trackwheel Click Save oon Dn Connection permissions for third party applications USB Set whether third party applications can use physical connections such as a USB cable or RS 232 cable that you have set up for your BlackBerry device Bluetooth Set whether third party applications can use Bluetooth connections Phone Set whether third party applications can make calls or access call logs Location GPS Set whether third party applications can use your GPS location information Company Network Set whether third party applications can access the Internet or your organization s intranet using your organization s network Carrier Internet Set whether third party applications can access the Internet through your wireless service provider for example using a direct Internet connection or a WAP gateway Interaction permissions for third party applications Interprocess Communication Set whether third party applications can communicate with other applications on your BlackBerry device such as the device runtime store the persistent store or global events Device Settings Set whether third party applications can turn on or turn off your device or change device options such as display options Module Management Set whether third party applications can add or delete application modules or access module information such as an application name or version Keystroke Injection Set wheth
60. T DESE T IR ENEE EE rT SETE 48 EAE e iiss E E E E E E O EE E EE E E E 71 MMS MESSAGE ASICS iss sccscsccsaccesnsccsnasepsesevenstpnedtssssk assunaadevasnayesevoetaytedevaxthsstseandhtss4vectshentnosut sca sabes hdCebstuiposchescespedscausivessudessdaebovsatstdessusesiCatasotess staseds plshes ENERE 71 MMS message attachments Message settings Message list Setting Snina AE HH RR a E S anh SA Ra e aE fees tons evel n eds HERI eia r eco eechuemmaeneritetieet 45 IMSS SMO MUCUS AAEE EEEE MIENT TE I AAA OOII OEI N 1 MESSAGE TOU ES IOC TING rsisi aterrir tie EES TENSE E ENAR SASEA INe ETAPIN E EPE SEAR EATA SSE E ENA ASEE Sa Es 48 Typing input methods Word list PRUNE MONE ss O EN N O A E E A E E da acnsvaasbvahiaaviatarriands 88 Typing SING CUES hsbc etnccans dtu cons dceun cane avnvicbvvbavvcavdvcatiwoavoncnbavsa a AANE RDE EANA NENEN AES cnn clauses vod EAAS AN 12 Search About search Search for messages SOBEL GILT d iriaren an A AE AEA epson EEA T A E ATATA R AREA EEA A 91 Viewalistof saved SeateheS oreina in oE ia EE EENE TAERA EP AASE EEEE munca EN AAAS NENNE 92 Change a saved search Delete a saved search is Search forimessages by contact OF SUD JOCE sic ccscavesscinss const consensus caves sevssscobacan oT r cet EKRE E EEE REIA spacing conan EEEE ccna EEE EEEE Ei Search for text in a message attachment web page OF MEMO siisii aaa AE i a Search for organizer data and messages that contain specific
61. To Specify one or more contacts or email addresses that the email message filter should search for in the Sent To field of email messages Separate multiple contacts or email addresses with a semicolon To specify that the email message filter should search for all contacts or email messages that contain specific text type the text and use an asterisk as a wildcard character to represent the rest of the contact or email address Subject Type text that the email message filter should search for in the subject of email messages Message Type text that the email message filter should search for in the body of email messages Sent directly to me Set whether the email message filter applies to email messages that include your email address in the To field CC to me Set whether the email message filter applies to email messages that include your email address in the CC field BCC to me Set whether the email message filter applies to email messages that include your email address in the BCC field Importance Set the importance level of email messages that the email message filter applies to Sensitivity Set the sensitivity level of email messages that the email message filter applies to Action Set whether email messages that the email message filter applies to are forwarded to your BlackBerry device If email messages are forwarded specify whether they are forwarded with high importance or with the email message header only
62. Use the SIM card phone book to access contacts that you have added to your SIM card The SIM card phone book is different from the address book on your BlackBerry device If you switch SIM cards the contacts in the SIM card phone book change You can add ADN entries to your SIM card phone book You can also search for ADN or SDN entries ADN entries appear in plain text and SDN entries appear in bold Load the SIM card phone book RPwWN Add In the address book click the trackwheel Click SIM Phone Book Wait for the SIM card phone book to load Press the Escape key a contact to your SIM card Verify that your wireless service provider has set up your SIM card for a SIM card phone book NOW BR WN In the address book click the trackwheel Click SIM Phone Book Click the trackwheel Click New Type the contact information Click the trackwheel Click Save Copy contacts from your SIM card to your address book Verify that your wireless service provider has set up your SIM card for a SIM card phone book 1 2 3 4 Note In the address book click the trackwheel Click SIM Phone Book Click the trackwheel Click Copy All To Address Book If you try to copy a SIM card contact with a phone number that matches the phone number of a contact that is already listed in your address book your BlackBerry device does not copy the SIM card contact 203 Change a SIM card contact Verify that your wirele
63. WN Receive a media file using Bluetooth technology Verify that Bluetooth technology is turned on and that your BlackBerry device is paired with a Bluetooth enabled device 1 In the media application click a media type 2 Click the trackwheel 3 Click Receive Using Bluetooth 127 4 Click Yes 5 Click Save Forward a media file You can only forward media files that you have added to the BlackBerry device memory In the media application click a media type Click a media folder Click Open Highlight a media file Click Send As Email nk wWN Pictures View a picture In the media application click a media type Click a media folder that contains pictures Click Open Click a picture Click Open nk WN Zoom in to or out from a picture 1 Ina picture click the trackwheel 2 Click Zoom 3 Roll the trackwheel To zoom back to the original picture size click the trackwheel Click Zoom 1 1 Rotate a picture 1 Ina picture click the trackwheel 2 Click Rotate The picture turns 90 degrees in a clockwise direction Pan a picture Verify that you have zoomed in to the picture Perform one of the following actions e To pan up roll the trackwheel up e To pan down roll the trackwheel down e To pan left hold the Alt key and roll the trackwheel up e To pan right hold the Alt key and roll the trackwheel down View pictures as a slide show BWN 5 In the media application cl
64. YOU FOR ANY DAMAGES WHATSOEVER BE THEY DIRECT ECONOMIC COMMERCIAL SPECIAL CONSEQUENTIAL INCIDENTAL EXEMPLARY OR INDIRECT DAMAGES EVEN IF RIM HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES INCLUDING WITHOUT LIMITATION LOSS OF BUSINESS REVENUE OR EARNINGS LOST DATA DAMAGES CAUSED BY DELAYS LOST PROFITS OR A FAILURE TO REALIZE EXPECTED SAVINGS This document might contain references to third party sources of information hardware or software products or services and or third party web sites collectively the Third Party Information RIM does not control and is not responsible for any Third Party Information including without limitation the content accuracy copyright compliance compatibility performance trustworthiness legality decency links or any other aspect of Third Party Information The inclusion of Third Party Information in this document does not imply endorsement by RIM of the Third Party Information or the third party in any way Installation and use of Third Party Information with RIM s products and services may require one or more patent trademark or copyright licenses in order to avoid infringement of the intellectual property rights of others Any dealings with Third Party Information including without limitation compliance with applicable licenses and terms and conditions are solely between you and the third party You are solely responsible for determining whether such third party licenses are required and a
65. Yes 4 Click the trackwheel 5 Click Save Media attachments View a list of pages in a multi page tif file attachment View a list of pages in a multi page tif file attachment such as a scanned fax document saved as a tif file 1 Ina multi page tif file attachment click the trackwheel 2 Click Table of Contents To move to a specific page click a page Click View Switch pages in a multi page tif file attachment 1 Ina multi page tif file attachment click the trackwheel 2 Click Next Page or Prev Page Enhance a section of a picture In an attachment click the trackwheel Click Zoom Roll the trackwheel up to zoom in to the attachment Click the trackwheel Click the trackwheel again Click Enhance Au WN Presentation attachments Switch presentation views 1 In a presentation click the trackwheel 2 Perform one of the following actions e To view text only click View Text e To view text and slides click View Both e To view the presentation in its original format click View Slides 98 Switch slides 1 Ina presentation click the trackwheel 2 Click Next Slide or Prev Slide Rotate a slide 1 When viewing a presentation in slide view click a slide 2 Click Rotate Zoom in to or out from a slide 1 When viewing a presentation in slide view click a slide 2 Click Zoom 3 Roll the trackwheel To zoom back to the original slide size click the trackwheel twice Click Zoom 1 1
66. a specific email message folder to your device Verify that your BlackBerry device is associated with an email account that uses BlackBerry Enterprise Server version 4 0 or later 1 Nou BR WN 8 Note application on your computer appear on your device 42 In a message list click the trackwheel Click Options Click Email Settings Click the trackwheel Click Folder Redirection Select the check box beside an email message folder Click the trackwheel Click Save If you click the Select All menu item all email messages including email messages that appear in the sent items folder in the email Stop forwarding email messages to your device Verify that your BlackBerry device is associated with an email account that uses BlackBerry Enterprise Server version 4 0 or later In a message list click the trackwheel Click Options Click Email Settings Set the Send Email to Handheld field to No Click the trackwheel 6 Click Save To forward email messages to your device again set the Send Email to Handheld field to Yes nk WN Block incoming messages If your BlackBerry device is associated with an email account that uses a BlackBerry Enterprise Server you might not be able to block PIN messages from contacts in your organization For more information contact your system administrator In the device options click Security Options Click Firewall Select the check box beside one or more message types Click the t
67. aciavoeineacinascinaaciavectanscivesei RECTE T AEE ET EE EEREN TES EENAA Bluetooth technology settings Bluetooth technology troubleshooting DateandtiME ninn ccccecsscvsioss cersesacscensveczcucssseetana ethers RRRS AN N AE A E A ATS Set the date and time Get the date and time from the wireless network automatically Dateand Hime NoubleS hooting erener Ear E REA A AEREA actus becusssGestecseSteohccena deotcdisatdentcteva dvs tcdes Stes betwen tust ecelatbes tanesttteat EAA ERE Notification profiles Notification basics LED notification csiccisccasssccesscseicssscessedusvnseusa case eduseaiesucceessvawcavavieshadsesbivisvcn S deus cosa satsavsv aan bauieb ict ES A ASAA insu RNA EE EENS a EEEN ASE 181 Custom OIF CATO cece cae sect cca E EA T RE EEE OEE ET LR EEA EIEEE CEE OIE TENS 182 Notification profile troubleshooting iaiienssieciniiiisis peiste nas i ardis a E Aa E AEAEE N E TAV ENR NEEE 184 Bl ckBeity Messenger nrerin nan A A N N A N etal 185 Contacts Conversations Tate Eo 1n AEE E EEEO EEE EEE OEE EOE EIO IE EEEE ANS Display and ey ear dhl nrn E E E NAR N A N E A R OO 191 BAG Ae 1o NAOPEN AE EE AE N OENE ETIE EAS ENIN IEE NEE IE Display settings Keyboard settings Themes Display troubleshooting e MET eE A EE E AA A E E Set the display language Add or delete a display language About typing input languages Set the typing input language ss cisccdssccsecscdenersteesvcescoss
68. age forwarding is turned on and that you have selected all the email message folders including your inbox folder that you want to receive email messages from e Verify that your device is not blocking messages For more information contact your system administrator Try performing the following actions e Verify that the file is a vcf vCard file an ics iCalendar file or a media file for example a jpg gif or midi file e Verify that the file size does not exceed 300 KB e Verify that the file is not copyright protected e If MMS templates are available for your BlackBerry device use a blank template to compose your MMS message If your BlackBerry device memory is full your device deletes the oldest messages from a message list Your device does not delete saved messages If wireless email reconciliation is turned on and in the message options the Delete On field is set to Mailbox amp Handheld email messages that you delete in the email application on your computer are also deleted from your device A message or attachment is truncated Try performing the following actions e Wait for a short period of time Your BlackBerry device receives long messages and attachments in sections e If More available appears at the end of the message or attachment click the trackwheel Click More or More All cannot use a shortcut to view one type of message in a message list If you switch BlackBerry devices and you resto
69. an activation message the message might take a short period of time to arrive use the email setup web site to send a service book to your device e Ifyou have not received a registration message from the wireless network register your device In the device options click Advanced Options Click Host Routing Table Click the trackwheel Click Register Now e Generate an encryption key e Verify that data service is turned on e Resend the message Try performing the following actions e Verify that your BlackBerry device is connected to the wireless network If you are not in a wireless coverage area you should receive messages when you return to a wireless coverage area e If you created an email address or added an existing email address to your device using the email setup web site verify that you have received an activation message on your device from the BlackBerry Internet Service If you have not received an activation message the message might take a short period of time to arrive use the email setup web site to send a service book to your device e Ifyou have not received a registration message from the wireless network register your device In the device options click Advanced Options Click Host Routing Table Click the trackwheel Click Register Now e Verify that data service is turned on e If you use email message filters verify that the options for email message filters are set correctly e Verify that email mess
70. an view maps location markers routes and points of interest 135 Directions Dashboard view You can view location markers routes text directions and points of interest You can also highlight and move between directions Directions List view You can view a list of all text directions Locations List view You can view a list of location markers and location information Locations Map view You can view routes location markers and points of interest on a map Navigation Dashboard view You can track your movement and view routes location markers and points of interest You can also view other navigational information such as upcoming streets your speed and your compass direction Navigation Map view You can track your movement and view routes location markers and points of interest Ona map click the trackwheel 2 Click Switch View Click a view Ona map click the trackwheel Click Options Click the trackwheel Click Clear Cache BPWN Tracking ng prer e Ifyour BlackBerry device does not have an internal GPS receiver or your wireless service provider does not support location based services verify that you have paired your BlackBerry device with a Bluetooth enabled GPS receiver For more information contact your wireless service provider e Verify that you have set a GPS receiver to use when you track your movement On a map click the trackwheel Click Options Set the GPS Device fiel
71. and the Enter key Press the Send key to dial the number e To view your contact list in the phone hold the Send key Phone troubleshooting ive calls cannot make or rece CE Try performing the following actions e Verify that your BlackBerry device is connected to the wireless network e Ifyou cannot make calls and fixed dialing is turned on verify that the phone number for your contact appears in your fixed dialing list or turn off fixed dialing e Ifyou have traveled to another country and you have not changed your smart dialing options dial the full phone number including the country code and area code for your contact e Ifyou are not receiving calls verify that call blocking and call forwarding are turned off My phone number appears as Unknown in the phone Try changing the phone number on your SIM card to change how your phone number appears in the phone In the device options click Advanced Options Click SIM Card Click the trackwheel Click Edit SIM Phone Number Type your phone number Click the trackwheel Note If you change the phone number on your SIM card you do not change the phone number that your BlackBerry device uses to make and receive calls 34 Email messages Email message basics Open a message 1 In a message list click a message 2 Click Open Note If your BlackBerry device is associated with more than one email address you might be able to open messages from the message li
72. and turn off automatically Check the battery power level cssneseees Reset the device icaicusisssssucacavsasusvscesacctsivdsvandonscdnvscisy s Eaa ANN S AAAA AANEEN E CS EAS EN AEAEE sous aes sivlssceasbdeituceab dessidsaeda SRRA NE 201 Extend battery Merrien EnO EAU R EEA EE EEIE TREA EER 201 SUM CaN iian a a E E R E OAN a casbepaacesbabace 203 About the SiM cardphone book icpesiss cazssasehsscviasies detsasensadesvaachs AEE EOE AONAN ENE G 145 Load the SIM card phone book Add a contact to your SIM card Copy contacts from your SIM cardto your address DOOK scassccssesscacsrascsxescsnescossscessezvascsvsecevsseveaesnconcnensccensacsissegussceasscev EEA EO EERE EERE tcewetentiensbtenainesserts 145 Change a SIM card contact Delete a SIM card contact Store SMS text messages on your SIM card ABOUT SIM CIA SECU V saer arani a a G SEESE ELEASARI IAEE EEO OE EAE EEOAE OSEE EAR Protect your SIM card with a PIN code Change the SIM card PIN code Security Security basics SLEA oN lo cesses seus PARE AE NN E EEE EEES AENEA AT E A EE E E EE TEA A A EAEE EEA AENEA AA EAE EE Password keeper Advanced security Smart cards Security rot DS SIO OENAG sissisotaa HE H rH sentcteot acs hesrdhcas aeesSobes eter sels fose fee S RETES E IEEE H Na a eiS iao ionini 214 Third party application Control sssccssssssssssscsssscsssanssessssnsesadesssesosessnsssssscsnssnsscasssnsscsssessastionnnsctibancosstonesosche
73. asks or memos In the address book task list or memo list click the trackwheel Click Options Set the Sort By field Click the trackwheel Click Save unk wWNnN Set display options for contacts You can set how your contacts appear in all applications including the phone message list address book and calendar 1 Inthe device options click Language 2 Set the Name Display field to Last name First name 3 Click the trackwheel 4 Click Save To sort your contacts by first name set the Name Display field to First name Last name Prevent duplicate names in your address book In the address book click the trackwheel Click Options Set the Allow Duplicate Names field to No Click the trackwheel Click Save nf WN Turn off the prompt that appears before you delete items You can turn off the prompt that appears before you delete items in a message list the phone the address book the calendar the task list the memo list or the password keeper 1 In an application click the trackwheel Click Options Set the Confirm Delete field to No Click the trackwheel Click Save Te Oe View the number of contacts calendar entries tasks or memos stored on your device 1 In the address book calendar task list or memo list click the trackwheel 2 Click Options The Number of Entries field displays the number of contacts calendar entries tasks or memos that are stored on your device Contact troubl
74. at your BlackBerry device is connected to the wireless network If you are not in a wireless coverage area you should receive messages when you return to a wireless coverage area e If you created an email address or added an existing email address to your device using the email setup web site verify that you have received an activation message on your device from the BlackBerry Internet Service If you have not received an activation message the message might take a short period of time to arrive use the email setup web site to send a service book to your device e Ifyou have not received a registration message from the wireless network register your device In the device options click Advanced Options Click Host Routing Table Click the trackwheel Click Register Now e Verify that data service is turned on e If you use email message filters verify that the options for email message filters are set correctly e Verify that email message forwarding is turned on and that you have selected all the email message folders including your inbox folder that you want to receive email messages from e Verify that your device is not blocking messages For more information contact your system administrator If your BlackBerry device memory is full your device deletes the oldest messages from a message list Your device does not delete saved messages If wireless email reconciliation is turned on and inthe message options the Delete On fi
75. ation passwords a question and password screen appear each time you invite a contact 1 In BlackBerry Messenger on the contact list screen click the trackwheel 2 Click Options 3 Set the Ask Password Question When Adding Contacts field to Yes 4 Click the trackwheel 5 Click Save Note To turn off invitation passwords again set the Ask Password Question When Adding Contacts field to No 1 In BlackBerry Messenger in the Requests group highlight an invitation 2 Click the trackwheel 3 Click one of the following menu items e Accept Note e Decline e Remove If you select Remove the sender of the invitation does not receive confirmation that your address is a correct address If you turn off invitation forwarding contacts you invite can only accept invitations from the original email address or PIN that you sent the invitation to If those contacts try to accept the invitation from a different email address or PIN their acceptance is rejected 1 2 3 4 5 Note In BlackBerry Messenger on the contact list screen click the trackwheel Click Options Set the Allow Forwarding of Requests field to No Click the trackwheel Click Save If you use a BlackBerry Enterprise Server for IBM Lotus Domino BlackBerry Enterprise Server for Novell GroupWise or the BlackBerry Internet Service when you send an invitation and the recipient accepts you might not be notified 1 In BlackBerry Me
76. bination that your device does not recognize your device adds the word or letter combination to the custom word list You can also add words or letter combinations manually to the custom word list Your device deletes words from the custom word list if you do not use them Add a custom word list item In the device options click Custom Wordlist Click the trackwheel Click New Type a word or letter combination Click the trackwheel Click the trackwheel Click Save SO Ur S Go N Change a custom word list item In the device options click Custom Wordlist Click a custom word list item Click Edit Change the custom word list item Click the trackwheel Click Save O gi Re oN oS Delete a custom word list item 1 In the device options click Custom Wordlist 2 Highlight a custom word list item 3 Click the trackwheel 4 Click Delete Delete all custom word list items 1 In the device options click Custom Wordlist 2 Highlight a custom word list item 3 Click the trackwheel 4 Click Clear Custom Wordlist Stop displaying contacts in the list that appears when typing By default your BlackBerry device recognizes contacts when you type them 1 In the device options click Language 2 Click Input Options 3 Set the Use Address Book as Data Source field to Off 87 4 Click the trackwheel uk WN Click Save ina items to t gt custom word list automa ca In the device options
77. blocking option Click the trackwheel Click Disable Aanprwn Change the call blocking password In the phone click the trackwheel Click Options Click Call Barring Click the trackwheel Click Change Password uk WN Fixed dialing About fixed dialing If you turn on fixed dialing you can only make calls to contacts that appear in your fixed dialing list 27 You can make an emergency call when fixed dialing is turned on even if the emergency number does not appear in your fixed dialing list If your wireless service plan includes SMS text messaging you can also send SMS text messages to contacts that appear in your fixed dialing list e Verify that your wireless service provider has set up your SIM card for this service e Verify that your wireless service provider has provided you with a SIM card PIN 2 code In the phone click the trackwheel Click Options Click FDN Phone List Click the trackwheel Click Enable FDN Mode Type your PIN2 code 7 Click the trackwheel To turn off fixed dialing click the trackwheel Click Disable FDN Mode OF OY wN a In the phone click the trackwheel Click Options Click FDN Phone List Click the trackwheel Click New Type your PIN2 code Click the trackwheel Type a name and a phone number Click the trackwheel 10 Click Save Coan O UT S w 1 In the phone click the trackwheel 2 Click Options 3 Click FDN Phone List 4 Highlight a contact
78. ccaadnadsecn san KARERE RAA E AETA DAINOS NC OPOS cass aces cares EEEE NEEE EASE EAE ENER CEA AAE EARE AEE AA IERE EAEE EON R EEA ras EAEE SE Abbreviation iSt ic5sacsce genes sessstescccpavasacactic ane RE ER ETAETA O RTN RE ONE TNS 235 E e E a E E A E E E E A E A E A E EE E E T A A E 237 BlackBerry basics Switch applications 1 In any application click the trackwheel 2 Click Switch Application 3 Perform one of the following actions e Ifthe application that you want to switch to appears highlight an application and press the Enter key e Ifthe application that you want to switch to does not appear highlight Home Screen and press the Enter key Assign an application to a Convenience key Your BlackBerry device has one Convenience key on the front of the device and one on the left side Depending on your theme you might not be able to change the application that is assigned to a Convenience key 1 Inthe device options click Screen Keyboard 2 Set the Convenience Key Opens fields 3 Click the trackwheel 4 Click Save Set owner information In the device options click Owner Type your contact information Click the trackwheel Click Save PWN About links Links appear on your BlackBerry device as underlined text You can have links to various items such as phone numbers web sites and email addresses and can use these links to make calls visit web sites or start composing messages quickly Create a link
79. ce is associated with an email account that uses BlackBerry Enterprise Server version 4 0 or later In the browser click the trackwheel Click Options Click General Properties Set the Repeat Animations field Click the trackwheel Click Save Options Gy OF es Oo E a Set the web content type that the browser accepts In the browser click the trackwheel Click Options Click Browser Configuration Set the Content Mode field Click the trackwheel Click Save Options ON GY Rs wN a 116 Set the home page Depending on your wireless service provider you might not be able to set the home page 1 au RWN In the browser click the trackwheel Click Options Click Browser Configuration In the Home Page Address field type a web address Click the trackwheel Click Save Options Set the default browser configuration nk Wn In the device options click Advanced Options Click Browser Set the Default browser configuration field Click the trackwheel Click Save Set the character encoding for all web pages By default your BlackBerry device uses the optimal character encoding for a web page il og Oe On a web page click the trackwheel Click Set Encoding Clear the Auto mode check box Set the Default charset field Click OK Receive a prompt before running a script OV m S a Ns In the browser click the trackwheel Click Options Click General Properties Select the Pro
80. ce provider Wireless network coverage troubleshooting cannot connect to a wireless network Try performing the following actions e Verify that your SIM card is inserted in your BlackBerry device correctly e Verify that you have turned on the connection to the wireless network e Verify that you are connected to your wireless service provider s network If you switched wireless networks manually your device remains connected to that wireless network until you select your wireless service provider s network again Security troubleshooting cannot unlock my device using my smart card Try performing the following actions e Verify that the correct smart card is inserted in the smart card reader e Verify that the smart card is inserted in the smart card reader correctly Diagnostic reports About diagnostic reports Diagnostic reports provide wireless configuration and connection information for your BlackBerry device If you cannot connect to the wireless network or access services such as email messaging your wireless service provider or system administrator might ask you to run and submit a diagnostic report Your wireless service provider or system administrator can use the report to help you troubleshoot the problem Run a diagnostic report In the device options click Status Click the trackwheel Click Diagnostic Click the trackwheel Click Run np WN View a diagnostic report In the device options cli
81. ce screen turns off When you do not use your BlackBerry device for a period of time the screen turns off to conserve battery power To turn on the screen roll the trackwheel or press a key My display settings changed Depending on your theme display settings such as your font and Home screen background might change when you switch themes 194 Language Set the display language Verify that your BlackBerry Desktop Software supports multiple languages For more information contact your system administrator or wireless service provider 1 In the device options click Language 2 Set the Language field 3 Click the trackwheel 4 Click Save Add or delete a display language See the BlackBerry Desktop Software Online Help for more information about adding and deleting applications including display languages using the application loader tool of the BlackBerry Desktop Manager About typing input languages You can set a typing input language to use when you type The typing input language can be different from the display language When you set a typing input language AutoText and other typing options change to the selected language For example you might use your BlackBerry device in French but type messages in English Set the typing input language Verify that your BlackBerry Device Software supports multiple languages For more information contact your system administrator or wireless service provider 1 In
82. check box beside the channel e Ifa cell broadcast channel does not appear on the screen click the trackwheel Click Add Channel Type the channel ID and a nickname Click OK 5 Click a language 6 7 Click the trackwheel 8 Click Enable Click Save To turn off cell broadcasting set the Cell Broadcasting Service field to Off Before you turn off cell broadcasting verify that your wireless service provider does not use cell broadcasting to manage services such as preferred rates based on your location Stop receiving messages from a cell broadcast channel Verify that your wireless service provider does not use the cell broadcast channel to manage services such as preferred rates based on your location 1 In the device options click Advanced Options Click Cell Broadcast Highlight a cell broadcast channel Click the trackwheel Perform one of the following actions e To stop receiving messages from the cell broadcast channel click Disable e To delete the cell broadcast channel click Delete Channel Oe Oe N Rename a cell broadcast channel In the device options click Advanced Options Click Cell Broadcast Highlight a cell broadcast channel Click the trackwheel Click Set Nickname Type a name for the cell broadcast channel Click OK SO UL B Ww NS Message settings View an address instead of a display name 1 In a message click a contact 2 Click Show Address To view the display name again c
83. ck Status Click the trackwheel Click Diagnostic Highlight a report Click the trackwheel Click View Report OF fF w Submit a diagnostic report In the device options click Status Click the trackwheel Click Diagnostic Highlight a report Click the trackwheel Click Email Report or PIN Report Qu RWN Delete a diagnostic report In the device options click Status Click the trackwheel Click Diagnostic Highlight a report Click the trackwheel Click Delete or Delete All OY Ps Oe N i Set a default recipient for diagnostic reports If you set the default recipient each time that you submit a diagnostic report your BlackBerry device sends the report to that recipient If you want to specify a recipient each time that you submit a report do not set the default recipient In the device options click Status Click the trackwheel Click Diagnostic Click the trackwheel Click Options Type the contact information Click the trackwheel Click Save Oo OVO Re Oe NS View the version number of the BlackBerry Device Software on your device In the device options click About To return to the device options press the Escape key twice cannot run or submit a diagnostic report Try performing the following actions e Try running the diagnostic report again In a diagnostic report click the trackwheel Click Repeat All Steps e Ifyou cannot submit a diagnostic report to an email address
84. ckwheel 2 Click Activate lt Bluetooth device gt Rename a paired Bluetooth enabled device In the device options click Bluetooth Click a paired Bluetooth enabled device Click Device Properties In the Device Name field change the name for the Bluetooth enabled device Click the trackwheel Click Save OF OY Re NS Delete a paired Bluetooth enabled device Verify that your BlackBerry device is not connected to the Bluetooth device 1 In the device options click Bluetooth 2 Click a Bluetooth enabled device 3 Click Delete Device Share contacts with a paired Bluetooth enabled car kit Verify that Bluetooth technology is turned on and that your BlackBerry device is paired with a Bluetooth enabled car kit In the device options click Bluetooth Click a Bluetooth enabled car kit Click Connect Click the trackwheel Click Transfer Address Book nk Wn Bluetooth technology settings Prevent your device from sharing contacts with Bluetooth enabled devices In the device options click Bluetooth Click the trackwheel Click Options Set the Address Book Transfer field to Disabled Click the trackwheel 6 Click Save To share contacts with Bluetooth enabled devices again set the Address Book Transfer field to Enabled nf wWnN 172 Restrict outgoing calls OF Ur S NS In the device options click Bluetooth Click the trackwheel Click Options Set the Allow outgoing calls field to Neve
85. ckwheel 2 Click Change password Copy a password 1 In the password keeper highlight a password 2 Click the trackwheel 3 Click Copy Username or Copy Password To clear the clipboard click the trackwheel Click Clear Clipboard Note Passwords are not encrypted when they are on the clipboard Prevent password copying In the password keeper click the trackwheel Click Options Set the Allow Clipboard Copy field to No Click the trackwheel Click Save Options nk WN Set a limit for password attempts in the password keeper In the password keeper click the trackwheel Click Options Set the Password Attempts field Click the trackwheel Click Save Options np WN Advanced security About security self tests Security self tests are designed to verify that security software is implemented correctly on your BlackBerry device The tests should run automatically when your device restarts Verify security software 1 In the device options click Security Options 2 Click General Settings 3 Click the trackwheel 4 Click Verify Security Software About certificates You can use certificates if you install the S MIME Support Package on your BlackBerry device See the S MIME Support Package User Guide Supplement for more information About the key store You can use the key store if you install the S MIME Support Package or PGP Support Package on your BlackBerry device See the S MIME Support
86. click Language Click Input Options Set the Auto Word Learning and Automatic Word Learning from Messages fields to Off Click the trackwheel Click Save AutoText AutoText is designed to replace specific text that you type with preloaded AutoText entries If you type text that can be replaced with an AutoText entry the text changes after you press the Space key Your BlackBerry device has built in AutoText entries that correct common mistakes For example AutoText changes hte to the You can create AutoText entries for your common typing mistakes or for abbreviations For example you might create an AutoText entry that replaces ttyl with talk to you later In the device options click AutoText Click the trackwheel Click New In the Replace field type the text to replace In the With field perform one of the following actions e Type replacement text e To insert a macro for example the current date or time click the trackwheel Click Insert Macro In the Using field perform one of the following actions e To capitalize the entry exactly as you typed it click Specified Case e To capitalize the entry according to the context click SmartCase 7 Set the language 8 Click the trackwheel 9 Click Save Change an AutoText entry In the device options click AutoText Click an AutoText entry Click Edit Change the AutoText entry Click the trackwheel Click Save OF Ur Ns Delete an AutoText entry In th
87. comes available 1 In BlackBerry Messenger on the contact list screen highlight an unavailable contact 2 Click the trackwheel 3 Click Set Alert Display and keyboard Backlighting About backlighting The screen and keyboard on your BlackBerry device are designed to be lit so that you can use your device in various lighting conditions The backlighting is designed to adjust automatically depending on lighting conditions in your environment Turn on backlighting 1 Press the Power button once 2 To increase the brightness press the Power button again To turn off backlighting press the Power button Turn off automatic backlighting In the device options click Screen Keyboard Set the Automatic Backlight field to Off Click the trackwheel Click Save BPWN Set the brightness of the backlighting In the device options click Screen Keyboard Set the Backlight Brightness field Click the trackwheel Click Save BWN Set how long backlighting remains on In the device options click Screen Keyboard Set the Backlight Timeout field Click the trackwheel Click Save BWN 191 Display settings Use a picture as the Home screen background In the media application click a media type Click a media folder that contains pictures Click Open Highlight a picture Click the trackwheel 6 Click Set As Home Screen Image To clear the picture from the Home screen click the trackwheel Click Rese
88. d Click the trackwheel BPWN 5 Click Save Track your movement 1 Ona map click the trackwheel 2 Click Navigate As you move the map shifts and your location remains centered on the screen To stop tracking your movement click the trackwheel Click Stop Navigation View north at the top of a map When you are tracking your movement the direction in which you are moving appears at the top of the map by default 1 Ona map click the trackwheel 2 Click North Up To view the direction in which you are moving at the top of the map again click the trackwheel Click Track Up View status information at the top of a map You can view the battery power level wireless coverage level indicators the time map view information and satellite and Bluetooth connection information at the top of maps 1 Ona map click the trackwheel 2 Click Options 3 Clear the Hide title bar on startup check box 4 Click the trackwheel 5 Click Save To hide status information again select the Hide title bar on startup check box Keep backlighting on when you track your movement On a map click the trackwheel Click Options Set the Disable backlight timeout when battery power above field Click the trackwheel Click Save uk WN Location bookmarks Add a bookmark for a location 1 Ona map click the trackwheel 2 Click Add To Favorites 137 View a list of location bookmarks 1 Ona map click the trackwheel
89. d As 3 Click a message type Delete a message 1 In a message click the trackwheel 2 Click Delete Delete multiple messages 1 In a message list highlight a date field 2 Click the trackwheel 36 3 Click Delete Prior Note Email messages that you delete using the Delete Prior menu item are not deleted from the email application on your computer during email reconciliation Mark a message as opened or unopened In a message list perform one of the following actions e Highlight a message Click the trackwheel Click Mark Opened or Mark Unopened e Highlight a date field Click the trackwheel Click Mark Prior Opened Create a link for a PIN When typing text type pin and the PIN Search for text in a message attachment web page or memo To search for text in a presentation attachment verify that you are viewing the presentation in text view or in text and slide view 1 In a message attachment web page or memo click the trackwheel 2 Click Find 3 Type the text 4 Press the Enter key To search for the next instance of the text click the trackwheel Click Find Next Email message folders File an email message Verify that wireless email reconciliation is turned on In a message list highlight an email message Click the trackwheel Click File Click an email message folder Click File nk WN Add change or delete an email message folder You can add change or delete the email messag
90. d roll the trackwheel e To exit a screen or move back a page in the browser press the Escape key e To move to a list item or menu item type the first letter of the item e To select or clear a check box press the Space key e To view available values in a field press the Alt key e Toswitch applications hold the Alt key and press the Escape key Continue to hold the Alt key and highlight an application Release the Alt key e To return to the Home screen press the End key e To switch between the active notification profile and the Vibrate notification profile hold the Mute key e To turn ona theme or notification profile highlight a theme or notification profile Press the Space key e To delete a highlighted item press the Backspace Delete key Phone shortcuts e To answer a call press the Send key e To insert a plus sign when typing a phone number hold O e To add an extension to a phone number press the Alt key and the X key Type the extension number e To assign a speed dial number to a key on the Home screen or in the phone hold the key e To turn on the speakerphone during a call press the Speakerphone key e To turn off the speakerphone during a call press the Speakerphone key e To check your voice mail hold 1 e To type a letter in a phone number field press the Alt key and the letter key e To move to the top of the Phone screen press the Space key e To view the last phone number that you typed pr
91. d with your BlackBerry device 1 Ina message list click the trackwheel 2 Click Options 3 Click Email Reconciliation 4 Set the Delete On field 101 5 Click the trackwheel 6 Click Save It takes a short period of time for messages to be deleted over the wireless network To delete messages on your device only set the Delete On field to Handheld Wireless data synchronization prerequisites e Verify that you have synchronized your organizer data using the synchronization tool of the BlackBerry Desktop Manager For more information see the BlackBerry Desktop Software Online Help e Verify that your BlackBerry device is associated with an email account that uses a BlackBerry Enterprise Server that supports this feature For more information contact your system administrator Synchronize organizer data over the wireless network In the address book calendar task list or memo list click the trackwheel Click Options Set the Wireless Synchronization field to Yes Click the trackwheel 5 Click Save To stop synchronizing organizer data over the wireless network set the Wireless Synchronization field to No BPWN About synchronization conflicts A synchronization conflict occurs when you change the same email message or organizer data item on your BlackBerry device and in the email application on your computer If you reconcile your email messages using wireless email reconciliation on your device you can set wh
92. deleted from the email application on your computer during email reconciliation Delete the history from an SMS text message 1 When replying to an SMS text message click the trackwheel 2 Click Remove History 60 Mark a message as opened or unopened In a message list perform one of the following actions Highlight a message Click the trackwheel Click Mark Opened or Mark Unopened Highlight a date field Click the trackwheel Click Mark Prior Opened Search for text in a message attachment web page or memo To search for text in a presentation attachment verify that you are viewing the presentation in text view or in text and slide view 1 2 3 4 In a message attachment web page or memo click the trackwheel Click Find Type the text Press the Enter key To search for the next instance of the text click the trackwheel Click Find Next View messages in a specific folder BWN In a message list click the trackwheel Click View Folder Click a folder Click Select Folder Sent messages Resend a message ils 2 In a sent message click the trackwheel Perform one of the following actions e To change the message click Edit Change the message Click the trackwheel Click Send e To change the recipients click Edit Highlight a contact Click the trackwheel Click Change Address Click a new contact Click the trackwheel Click Send e To resend the message without changing it click Re
93. duce the chance that someone might guess your BlackBerry device password or smart card password based on the smart password filter that your device applies to password fields 1 In the device options click Security Options 2 Click General Settings 3 Set the Smart Password Entry field to Disabled 4 Click the trackwheel 5 Click Save To turn on smart password entry again set the Smart Password Entry field to Enabled Switch smart password filters In an blank password field press the Enter key The indicator for the new smart password filter appears beside the password field e Verify that the correct smart card driver and smart card reader driver are installed on your BlackBerry device e Verify that you have imported a certificate from your smart card that you can use for signing and verification See the S MIME Support Package User Guide Supplement for more information e Verify that you have set a device password e Verify that two factor authentication is turned on e Verify that you have the smart card password You should have received this password when you received your smart card Use a certificate to authenticate your smart card If you use a certificate to authenticate your smart card the certificate authenticates your smart card whenever you use your smart card to unlock your BlackBerry device 1 In the device options click Security Options 2 Click General Settings 3 Set the Authentication Certificate field
94. e Enter key To search for the next instance of the text click the trackwheel Click Find Next View messages in a specific folder In a message list click the trackwheel Click View Folder Click a folder Click Select Folder BRPWN MMS message attachments Attach a media file to an MMS message 1 When composing an MMS message click the trackwheel 2 Click Attach Picture or Attach Audio 3 Click a picture or audio file Attach a contact or appointment to an MMS message You can only send nonrecurring appointments in MMS messages If you attach a meeting the attendees are removed 1 When composing an MMS message click the trackwheel 2 Perform one of the following actions e To attach a contact click Attach Contact Click a contact e To attach an appointment click Attach Appointment Highlight an appointment Click the trackwheel Click Continue Save a picture from an MMS message 1 Inan MMS message click a picture 2 Click Save Picture Add an appointment to your calendar from an MMS message 1 Inan MMS message click an iCalendar attachment 74 2 Click View Appointment 3 Click the trackwheel 4 Click Add To Calendar Add a contact to your address book from an MMS message In an MMS message click a vCard attachment Click View Attachment Click the trackwheel Click Add Contact BWN Message settings Request delivery or read notification for an MMS message 1 When composing an
95. e device options click AutoText Highlight an AutoText entry Click the trackwheel Click Delete BPWN Undo an AutoText change Press the Backspace Delete key twice Turn off AutoText for SMS text messages In the device options click SMS Set the Disable AutoText field to Yes Click the trackwheel Click Save BPWN Typing shortcuts e To insert a period press the Space key twice The next letter is capitalized e To capitalize a letter hold the letter key until the capitalized letter appears e To type the alternate character on a key press the Alt key and the character key e To type an accented or special character hold the letter key and roll the trackwheel For example to type hold U and roll the trackwheel up until appears Release the letter key when the accented or special character appears e To type a number in a number field press a number key You do not need to press the Alt key e To type a number in a password field hold the Alt key and press the number key e To turn on NUM lock press the Alt key and the Left Shift key e To turn on CAP lock press the Alt key and the Right Shift key To turn off NUM lock or CAP lock press the Shift key To switch typing input languages on the Language screen verify that the Use Input Language Shortcut field is set to Yes Hold the Alt key and press the Enter key Continue to hold the Alt key and highlight a language Release the Alt key Insert symb
96. e folder in the email application on your computer If wireless email reconciliation is turned on your BlackBerry device receives changes that you make to the email message folder on your computer over the wireless network If wireless email reconciliation is turned off or is not available for your device reconcile the changes using the email settings tool of the BlackBerry Desktop Manager See the BlackBerry Desktop Software Online Help for more information about email reconciliation Hide filed email messages In a message list click the trackwheel Click Options Click General Options Set the Hide Filed Messages field to Yes Click the trackwheel Click Save OF Oe NS View messages in a specific folder In a message list click the trackwheel Click View Folder Click a folder Click Select Folder BRPWN Sent messages Resend a message 1 In a sent message click the trackwheel 2 Perform one of the following actions e To change the message click Edit Change the message Click the trackwheel Click Send e To change the recipients click Edit Highlight a contact Click the trackwheel Click Change Address Click a new contact Click the trackwheel Click Send e To resend the message without changing it click Resend Stop a message from sending Verify that you are not in a wireless coverage area and your BlackBerry device is not connected to the wireless network A clock icon should appear beside the
97. e list that appears when you type roll the trackwheel e To select a highlighted item from the list that appears when you type and continue typing the same word press the Enter key e To select a highlighted item from the list that appears when you type and start a new word press the Space key Verify that your keyboard displays Arabic or Russian letters e Ifyou have set your typing input method to multi tap or you are typing a phone number or password perform one of the following actions e To type the first letter on a key press the letter key once e To type the second letter on a key press the letter key twice You can only switch typing input methods if the typing input language for your BlackBerry device is Arabic or Russian 1 In the device options click Language 2 Perform one of the following actions e To use the multi tap input method set the Input Language field to lt Language gt Multitap e To use the SureType input method set the Input Language field to lt Language gt 3 Click the trackwheel 4 Click Save Verify that your BlackBerry Device Software supports multiple languages For more information contact your system administrator or wireless service provider 1 In the device options click Language 2 Set the Input Language field 3 Click the trackwheel 4 Click Save Word list If the typing input language for your BlackBerry device is Arabic or Russian and you type a word or letter com
98. ected to the wireless network If you are not in a wireless coverage area you should receive messages when you return to a wireless coverage area e Verify that your wireless service plan includes this service e Verify that your SIM card has enough available memory to store received SMS text messages Some messages no longer appear on my device If your BlackBerry device memory is full your device deletes the oldest messages from a message list Your device does not delete saved messages If wireless email reconciliation is turned on and in the message options the Delete On field is set to Mailbox amp Handheld email messages that you delete in the email application on your computer are also deleted from your device A message or attachment is truncated Try performing the following actions e Wait for a short period of time Your BlackBerry device receives long messages and attachments in sections e If More available appears at the end of the message or attachment click the trackwheel Click More or More All cannot turn on cell broadcasting Your SIM card might not support the display languages that you have selected for cell broadcast messages Clear the check box beside all languages that your SIM card does not support 68 cannot use a shortcut to view one type of message in a message list If you switch BlackBerry devices and you restore device data from your previous device to your current device the message list s
99. ed on For more information contact your system administrator 1 Ina message list click the trackwheel 2 Click Options 103 Click Email Reconciliation Click the trackwheel Click Purge Deleted Items Click Yes aun ew Synchronization troubleshooting Email messages are not reconciling over the wireless network Try performing the following actions e Verify that your BlackBerry device is connected to the wireless network e Verify that wireless email reconciliation is turned on e Reconcile email messages manually In a message list click the trackwheel Click Reconcile Now am not receiving email messages from personal folders on my computer If your BlackBerry device is associated with a Microsoft Outlook email account you must use the synchronization tool of the BlackBerry Desktop Manager to reconcile email messages in personal folders See the BlackBerry Desktop Software Online Help for more information Email messages are not being deleted over the wireless network Try performing the following actions e Ifyou delete multiple email messages on your BlackBerry device highlight the email messages and press the Backspace Delete key If you delete multiple email messages using the Delete Prior menu item the email messages are not deleted during wireless email reconciliation e Inthe email reconciliation options verify that the Delete On field is set to Mailbox amp Handheld Organizer data is not sync
100. eel Click Save OF OB ON a In the phone click the trackwheel Click Status Click Last Call or Total Calls Click Clear Timer Click the trackwheel Click Save OGY uP Oe Ns In telecoil mode the magnetic signal of the BlackBerry device is modified to an appropriate level and frequency response to be picked up by hearing aids that are equipped with telecoils Verify that your BlackBerry device supports telecoil mode For more information contact your wireless service provider In the phone click the trackwheel Click Options Click Hearing Aid Mode Set the Mode Enabled field to Telecoil Click the trackwheel Click Save The H T telecoil indicator appears in the device status section of the screen An pwn Phone shortcuts e To answer a call press the Send key e To insert a plus sign when typing a phone number hold O e To add an extension to a phone number press the Alt key and the X key Type the extension number e To assign a speed dial number to a key on the Home screen or in the phone hold the key e To turn on the speakerphone during a call press the Speakerphone key e To turn off the speakerphone during a call press the Speakerphone key e To check your voice mail hold 1 e To type a letter in a phone number field press the Alt key and the letter key e To move to the top of the Phone screen press the Space key e To view the last phone number that you typed press the Space key
101. eld is set to Mailbox amp Handheld email messages that you delete in the email application on your computer are also deleted from your device Try performing the following actions e Wait for a short period of time Your BlackBerry device receives long messages and attachments in sections e If More available appears at the end of the message or attachment click the trackwheel Click More or More All If you switch BlackBerry devices and you restore device data from your previous device to your current device the message list shortcuts for your previous device replace the message list shortcuts for your current device To view the shortcuts for viewing one type of message in a message list view your list of saved searches SMS text messages SMS text message basics About SMS text messages With an SMS phone number you can send and receive SMS text messages An SMS phone number is a phone number that your wireless service provider sets up for SMS text messaging You can send SMS text messages to contacts who have SMS phone numbers You can also forward SMS text messages as PIN or email messages Find your SMS phone number Open the phone The My Number field displays your phone number If your wireless service provider has set up your BlackBerry device for SMS text messaging this number is also your SMS phone number Open a message 1 Ina message list click a message 2 Click Open Note If your BlackBerry device is
102. er Click the trackwheel Click Properties PWN Sort media files and folders In the media application click a media type Click the trackwheel Click Options Set the Sort By and Sort Direction fields Click the trackwheel un pWN 6 Click Save Switch media folder views 1 Inthe media application click a media type 2 Click the trackwheel 3 Click View List or View Thumbnails Adjust the volume e To increase the volume roll the trackwheel up e To decrease the volume roll the trackwheel down Media file management About transferring media files You can use Bluetooth technology to send media files to or receive media files from a Bluetooth enabled device or you can connect your BlackBerry device to your computer to transfer files between your device and your computer If you connect your device to your computer you can transfer media files between your device and your computer using the media manager tool of the BlackBerry Desktop Manager See the BlackBerry Desktop Software Online Help for more information about using the media manager tool Send a media file using Bluetooth technology Verify that Bluetooth technology is turned on and that your BlackBerry device is paired with a Bluetooth enabled device In the media application click a media type Click a media folder Click Open Click a media file Click Send Using Bluetooth Click a Bluetooth enabled device Click Send NOU BR
103. er third party applications can simulate actions such as pressing a key on your device Browser Filters N a Set whether third party applications can register browser filters with the browser on your device to add change or delete web site content before it appears in your browser Theme Data Set whether your device can use third party applications as a source for customized themes Data permissions for third party applications Email Set whether third party applications can access email SMS text or PIN messages on your BlackBerry device PIM Set whether third party applications can access organizer data such as contacts calendar entries tasks or memos Files Set whether third party applications can access files that you store on your device For example you can set whether third party applications can access files that you transfer to your device using the media manager tool of the BlackBerry Desktop Manager or Bluetooth technology Key Store Set whether third party applications can access certificates or keys in the key store on your device Key Store Medium Security Set whether third party applications can access certificates or keys in the key store if your device caches the key store password 218 BrickBreaker About BrickBreaker The object of BrickBreaker is to destroy bricks using a paddle and a ball During the game capsules fall from the bricks that you destroy The capsules provide you with diffe
104. ersion of the BlackBerry Enterprise Server see the BlackBerry Desktop Software Online Help for more information 1 In the device options click Security Options 2 Click General Settings 3 Click a service 4 Click Regenerate Encryption Key About content compression Content compression is designed to reduce the size of your BlackBerry device data while maintaining the integrity of that data When content compression is turned on your device compresses all device data including messages contacts calendar entries tasks and memos You should keep content compression turned on If content compression and content protection are turned on your device compresses device data before encrypting it Password keeper About the password keeper Use the password keeper to store all your passwords in one place The password keeper is designed to protect your passwords with a password keeper password When you type this password the password keeper decrypts your passwords You can also use the password keeper to generate random passwords that contain numbers letters and symbols Add a password to the password keeper In the password keeper click the trackwheel Click New Type the password information Click the trackwheel BWN 209 5 Click Save Generate a random password NOU WN In the password keeper click the trackwheel Click New Click the trackwheel Click Random Password Type the password informa
105. eshooting cannot find the Add Custom Phone Tune menu item If you have already assigned a custom ring tone to a contact the Add Custom Phone Tune menu item does not appear 147 Custom address book field data is not appearing on my computer You can only synchronize the data in a custom address book field with a text field in the email application on your computer For example you cannot add a contact s birthday to a custom address book field on your BlackBerry device and synchronize it with the email application on your computer because the birthday field is a date field in the email application on your computer 148 Calendar Calendar basics About the calendar In the BlackBerry device calendar you can view your appointments and meetings in one of four views Day Week and Month views show all your appointments for the selected time period Agenda view shows all your scheduled appointments in a list Agenda view also shows how much free time you have between appointments Switch calendar views 1 In the calendar click the trackwheel 2 Click a view Move around the calendar 1 In the calendar click the trackwheel 2 Perform one of the following actions e To move to a specific date click Go To Date e To move to the current date click Today e To move forward or back by a time period click Prev or Next Schedule an appointment In the calendar click the trackwheel Click New Type the appointment in
106. esosuiscielsavestencsessentenssbesestdesshuesssbesshwbcbbusseavetenesesesv euustheecbanascovsss ssSbeurchessoveustevs esas anuntbeusbeasceusssenssenuesteaksdewasgassscestie Turn off the shortcut for switching typing input languages Set display options for contacts Laing tage troubles hOotiig sissien ieai dese doce ie ii irr iarain Erne Ee riS aeie ie ensb des HTT bera hsr irtis EENH NENH Wireless network Coverage ieor an n O AE O AEN E E A A R AONE 197 Find information about wireless coverage indicators seecsssscsssssssessseesseeessscessscesnscesnscesnsessssecsseesnscesnscesnscessseesuseconsessasessueessseseusecessecsasessasecsnesenneseaseessneesueesneeesnesess 197 Turn off the connection to the wireless network Turn on wireless coverage notification About the preferred wireless metwork iSt asistis nei n E AEH E iNe ior a N arta nie rin aiei Add a wireless network to the preferred wireless network list Change the order of preferred wireless networks Delete a wireless network from the preferred wireless network list Tuot data SENICE arenie nHn HRANE HASHA aHa EE Haaa HSE a iresi Na dove Etas aS HS HE e ERE RR RHE About roaming Switch wireless networks manually Wireless network coverage troubleshooting Powerand batem sco so a oes ets thay aca eases gestern estes ee ant eee ae een eng eae ie ees TRE OFF YOUR DEVICE REEE nisscriancciancrins crapenaat E EE EEEE EAEI E nina E Set your device to turn on
107. ess the Space key and the Enter key Press the Send key to dial the number e To view your contact list in the phone hold the Send key Message shortcuts In a message e To reply to a message press R e To reply to all press L To forward a message press F To file a highlighted email message press I To view the email address of a contact in a message highlight the contact Press Q To view the display name again press Q In a message list To open a highlighted message press the Enter key To compose a message from a message list press C To mark a message as opened or unopened press the Alt key and U To view received messages press the Alt key and I To view sent messages press the Alt key and O To view voice mail messages press the Alt key and V To view SMS text messages press the Alt key and S To view call logs press the Alt key and P To view all your messages again press the Escape key Move around a message list To move up a screen press the Shift key and the Space key To move down a screen press the Space key To move to the top of a message list press T To move to the bottom of a message list press B To move to the next date press N To move to the previous date press P To move to the next unopened item press U To move to the next related message press J To move to the previous related message press K Typing shortcuts To insert a period press the Space key twice The ne
108. ether the email messages on your device or the email messages on your computer take precedence when an email reconciliation conflict occurs If you synchronize your organizer data using wireless data synchronization the organizer data on your computer takes precedence over the organizer data on your device when a data synchronization conflict occurs Manage email reconciliation conflicts Set the On Conflicts option for each email address that is associated with your BlackBerry device 1 Ina message list click the trackwheel Click Options Click Email Reconciliation Set the On Conflicts field Click the trackwheel Click Save aun pwWN Manage data synchronization conflicts You can set how organizer data synchronization conflicts are resolved by turning off wireless data synchronization setting conflict resolution options and synchronizing organizer data using the synchronization tool of the BlackBerry Desktop Manager See the BlackBerry Desktop Software Online Help for more information about managing organizer data synchronization conflicts About backing up and restoring device data If you have installed the BlackBerry Desktop Software on your computer you can back up and restore most of your BlackBerry device data including messages organizer data fonts saved searches and browser bookmarks using the backup and restore tool of the BlackBerry Desktop Manager For more information see the BlackBerry Desktop Software Onli
109. etting Skein Hea REN acess HE MeRi Rorarii anini Ha rieni aiena PEEPS NESE EEr E ATS HSEEE RSIS S Aa ra H iT 146 Contact troubles MOOting asiescissivssiccissccasisedeccssvcasavacistsccavechiadassvck vind ERSEN AEEA SI ENE ONTAN AEOS 147 Calendar Calendar basics Meetings Calendar setini snanar e ie AE E Ar E EET E TE EEA E EEA ere eee 152 Calendar SMOntGUts sess casssccsscerssincrarsceictanesecienanain EAEE S N OERE EE ON EEEN EERO EOG N 15 Categories ise ae ae Taske SeN E E S A NE EEA EAE CAEN AISEEE IENE ONNEA OE OEA AAAA NA ESER 160 Memos s 163 Memo basics 163 CATEGORIES sc ccsiasecisccsstesshdcosnsevoneconscsscebeneecnsstbaneg nsctensehinscabatendecondssohveiphebsvesesiesstcecssdenbedaconsebscesassevsestscsaunseednebasoh nsbtbusvbseceabbieassipisdraebetesdlcanbientphesladesbasedonshebsscesseaesasicne 143 Memo SESS OREN scris eis EAEE NEA SEEN ria r EEE R E aH E Sa eiaa AEA EASE EE tana EEES EA odes pares 165 Silence the alarm Turn off the alarm PETTURI ENS TA E 110 IRA AAR T N O IEAA EET E AOE O OE A 167 Calculati E T O O asin A R 169 Usesthescaletilator sasrinneironayniarinsiyis i iE NN E E S VENEN EE NTETE AAN EE ES 169 CONVENE aT Ge SUMING ING Naan AOE AOAO AOPE ATEREA KOER PEA ATASE NEAS EEA ATAA SEERE OE EADAE 169 BMGT OER technology sosi a a E Dene sure E R E E E see eset Bluetooth technology Dastesis sess sasccvavsseavsciavscisysctuysctaveckavastesactanestavectanssiarcoirescinv
110. f you have not received an activation message the message might take a short period of time to arrive use the email setup web site to send a service book to your device If you have not received a registration message from the wireless network register your device In the device options click Advanced Options Click Host Routing Table Click the trackwheel Click Register Now Generate an encryption key Verify that data service is turned on Resend the message ot receiving Try performing the following actions e Verify that your BlackBerry device is connected to the wireless network If you are not in a wireless coverage area you should receive messages when you return to a wireless coverage area e Ifyou created an email address or added an existing email address to your device using the email setup web site verify that you have received an activation message on your device from the BlackBerry Internet Service If you have not received an activation message the message might take a short period of time to arrive use the email setup web site to send a service book to your device e Ifyou have not received a registration message from the wireless network register your device In the device options click Advanced Options Click Host Routing Table Click the trackwheel Click Register Now e Verify that data service is turned on e If you use email message filters verify that the options for email message filters are set cor
111. formation If the appointment recurs set the Recurrence field Click the trackwheel Click Save oon Fw ON Ss Schedule an appointment quickly in Day view In the calendar options verify that the Enable Quick Entry field is set to Yes 1 In Day view beside the start time type the subject of the appointment 2 Type a location in parentheses 3 To change the end time roll the trackwheel 149 4 Click the trackwheel Verify that your BlackBerry device is associated an email account that BlackBerry Enterprise Server version 2 1 or later In the calendar click the trackwheel Click New Type the meeting information If the meeting recurs set the Recurrence field Click the trackwheel Click Invite Attendee Click a contact Click Invite To add another contact to your meeting repeat steps 5 through 8 Click the trackwheel Click Save 10 i00 SN aun BRWN O Every Set the frequency of the daily weekly or monthly recurring appointment meeting or task Relative Date Set whether the monthly or yearly recurring appointment meeting or task recurs on a relative date for example on the last Friday of each month End Set when the recurring appointment meeting or task ends Days Set the day or days on which a weekly appointment meeting or task should recur 1 In the calendar click an appointment or meeting 2 Click Open 1 In the calendar highlight an appointment or meeting 2
112. forwarding are turned off My phone number appears as Unknown in the phone Try changing the phone number on your SIM card to change how your phone number appears in the phone In the device options click Advanced Options Click SIM Card Click the trackwheel Click Edit SIM Phone Number Type your phone number Click the trackwheel Note If you change the phone number on your SIM card you do not change the phone number that your BlackBerry device uses to make and receive calls 223 Message troubleshooting Try performing the following actions Verify that your BlackBerry device is connected to the wireless network If you are not in a wireless coverage area your device should send the messages when you return to a wireless coverage area If the menu item for sending a message does not appear verify that you have added an email address or PIN for your contact If you created an email address or added an existing email address to your device using the email setup web site verify that you have received an activation message on your device from the BlackBerry Internet Service If you have not received an activation message the message might take a short period of time to arrive use the email setup web site to send a service book to your device Ifyou have not received a registration message from the wireless network register your device In the device options click Advanced Options Click Host Routing Table Click the track
113. ge to Week view press W e To change to Month view press M e To move to the next day week or month press the Space key e To move to the previous day week or month press the Shift key and the Space key e To move the cursor horizontally in Week view hold the Alt key and roll the trackwheel e To move the cursor vertically in Month view hold the Alt key and roll the trackwheel e To move to the current date press T e To move to a specific date press G Calendar troubleshooting cannot schedule appointments that span multiple days If you use IBM Lotus Notes you cannot schedule appointments that span multiple days 154 cannot set some fields when scheduling appointments If you use IBM Lotus Notes you can only change the Subject Location Reminder and Notes fields and the Mark as Private check box when you change a recurring appointment or meeting Some characters in calendar entries do not appear correctly after synchronization If you schedule appointments or meetings on your BlackBerry device that contain special characters or accents your computer might not support these characters On your computer verify that you are using the correct default code page and that the correct font support is installed on your computer See the documentation for the operating system on your computer for more information 155 156 Tasks Task basics Create a task In the task list click the trackwheel Click New
114. ge type or Call lt contact gt View your calendar when responding to a meeting 1 In a meeting invitation click the trackwheel 2 Click View Calendar To return to the meeting invitation press the Escape key Calendar settings Set the default calendar view In the calendar click the trackwheel Click Options Set the Initial View field Click the trackwheel Click Save nPWN Set the default reminder time for calendar entries In the calendar click the trackwheel Click Options Set the Default Reminder field Click the trackwheel Click Save nu pWNnN Set the start and end time for days In the calendar click the trackwheel Click Options Set the Start of Day and End of Day fields Click the trackwheel Click Save npswWN Set a snooze time for reminders 1 In the calendar or task list click the trackwheel 2 Click Options 152 3 Set the Snooze field 4 Click the trackwheel 5 Click Save View tasks in the calendar In the calendar click the trackwheel Click Options Set the Show Tasks field to Yes Click the trackwheel Click Save np WN Set the first day of the week In the calendar click the trackwheel Click Options Set the First Day of the Week field Click the trackwheel Click Save nk WN Hide free time in Agenda view In the calendar click the trackwheel Click Options Set the Show Free Time in Agenda View field to No Click the trac
115. ghlight a contact Click the trackwheel Click View Home Map or View Work Map uk WN Forward a map 1 Ona map click the trackwheel 2 Click Send Location View points of interest near a location You can search for points of interest such as businesses airports schools parks or landmarks On a map click the trackwheel Click Search Type the point of interest information RPWN Press the Enter key Highlight a location marker or point of interest e In Map mode or Navigation mode press the Alt key and roll the trackwheel e In Locations mode roll the trackwheel 133 View information for a location marker or point of interest 1 Ona map click a location marker or point of interest 2 Click Details Zoom in to a location marker route or point of interest 1 Ona map highlight a location marker route or point of interest 2 Click the trackwheel 3 Click Zoom To Point Delete location markers routes or points of interest from a map 1 Ona map highlight a location marker route or point of interest 2 Click the trackwheel 3 Perform one of the following actions e To delete the highlighted location marker route or point of interest click Delete e To delete all location markers routes and points of interest click Clear All Directions Get directions 1 Ona map click the trackwheel 2 Click Get Directions 3 Perform one of the following actions to specify a starting locati
116. h 2 Click the trackwheel 3 Click Delete Search Search for messages by contact or subject 1 Ina message list highlight a message 2 Click the trackwheel 3 Click one of the following menu items Search Sender e Search Recipient e Search Subject Search for text in a message attachment web page or memo To search for text in a presentation attachment verify that you are viewing the presentation in text view or in text and slide view 1 Ina message attachment web page or memo click the trackwheel 92 2 Click Find 3 Type the text 4 Press the Enter key To search for the next instance of the text click the trackwheel Click Find Next Search for organizer data and messages that contain specific information 1 In the search application perform any of the following actions e Inthe Text field type text or a phone number to search for e Inthe Name field type a contact name to search for 2 Select one or more applications 3 Click the trackwheel 4 Click Search Note If you type more than one word in the Text or Name fields only items that contain all the words appear The BlackBerry device does not search file attachments if you search messages To stop a search press the Escape key Search shortcuts e To search for a contact in a list of contacts type the contact name or initials separated by a space e To search for text in a message or memo press S e To search for text in an at
117. he Go To dialog box press the Shift key and the Space key e To open the browser options in the browser press O e To stop loading a web page press the Escape key e To hide the browser press D e To close the browser hold the Escape key On a web page e To move to a specific web page press G e To return to the home page press H e To open the bookmark list press K e To add a bookmark press A e To view a list of web pages that you have visited recently press I e To refresh a web page press R e To view the address for a link highlight a link Press L e To view the address for a web page press P e To save a web page to a message list press S e To follow a highlighted link press the Enter key e To hide the banner press U e To view the banner again press U e To view a thumbnail version of a web page press X To return to the normal view press any key Navigate a web page e To move up a screen press the Shift key and the Space key e To move down a screen press the Space key e To move to the top of a web page press T e To move to the bottom of a web page press B Browser troubleshooting No browser is available on my device Try performing the following actions e Verify that your BlackBerry device is connected to the wireless network e Verify that your wireless service plan includes this service cannot set up automatic synchronization for bookmarks When you add a bookmark you ca
118. he trackwheel 8 Click Accept 1 In the bookmark list highlight a bookmark 2 Click the trackwheel 3 Click Send Bookmark 4 Click a message type To return to the browser after you send the message press the Escape key 1 Ona web page click the trackwheel 2 Click Bookmarks 3 Highlight a bookmark 4 Click the trackwheel 5 Click Delete Bookmark Add a bookmark folder On a web page click the trackwheel Click Bookmarks Click the trackwheel Click Add Subfolder BWN File a bookmark On a web page click the trackwheel Click Bookmarks Highlight a bookmark Click the trackwheel Click Move Bookmark Roll the trackwheel to the new location Click the trackwheel NOM RB WN Expand a folder 1 Click a folder with a plus sign beside it 2 Click Expand Collapse a folder 1 Click a folder with a minus sign beside it 2 Click Collapse Rename a bookmark folder You can only rename folders that you created 1 Highlight a folder 2 Click the trackwheel 3 Click Rename Folder Delete a bookmark folder You can only delete folders that you created 1 Highlight a folder 2 Click the trackwheel 113 3 Click Delete Folder Web feeds About web feeds Web feeds provide you with information about updates to web site content You can open a web feed to view a list of titles and descriptions for updated web site content If a title interests you you can click it to
119. hiia ionnas i iiini iat 220 Semice DO ONS caaan aknec Sc dastb atest scl Sme aR Saeed A R dped Nc bpeedaneata teen ated ema a devo atuaanea eee tema aheestieineadee About Senice DOO KS cananan E r E SONIS EE ove A E EAE EA OA E EO OEA Accept a service book Delete a service book Troubleshooting BlackBerry Basics troubleshooting FPNONE roule SNOOT Ors aeea eaa EE EE A E AEAEE EERE EE EEEE EAEE EA ENEE EES GEA E EAEEREN EAE saci AAEE EAEE O AEE Message troubleshooting Attachment troubleshooting Synchronization troubleshooting BROWS EN twouble MOONI eseas ten eacee Sres EECA EELLASE ENAERE AEE EEN EEEE EAEE E EN ETEA OEE EASE EOTS Media troubleshooting Map troubleshooting Contact troubleshooting sssssssssccissccissscisescinsccsteeciarecinaananvarndvnavadunccncanasedan E EANN AON ENES ES EEN AEO Calendari roubles NOOTIN Ea ranis ccessersssseseccrsescrasecesecesatessetersssersssccsvetiy 4tvastenqcace sarcissvs tecessassesesstacsvacn sas acsesneaerssaeestinavesnss cenaseessanisacnsseneseneasrndgatunannnsens tannins Alarm troubleshooting Bluetooth technology troubleshooting Notification profile troubleshooting sccvacsvarsciscesssceinscsineccinsscinceanccisvannenvicon cassia ndnnetedasitenccenseea cen SN AAE AAAA Display troubleshooting Language troubleshooting 8 Wireless network coverage troubleshooting Secuinity troubleshooting secssecsssccsrsseccoresiseimecsscinaascencsrircnecinscin can tea
120. hortcuts for your previous device replace the message list shortcuts for your current device To view the shortcuts for viewing one type of message in a message list view your list of saved searches 69 70 MMS messages MMS message basics About MMS messages With an MMS phone number you can send and receive MMS messages that contain media files such as jpg gif wbmp midi vcf vCard or ics iCalendar files An MMS phone number is a phone number that your wireless service provider enables for MMS messaging You can add pictures that are not copyright protected to an MMS message but the message cannot exceed 300 KB MMS prerequisites e Verify that your BlackBerry device supports MMS messaging e Verify that your wireless service plan includes this service Contact your system administrator or wireless service provider for more information Find your MMS phone number Open the phone The My Number field displays your phone number If your wireless service provider has set up your BlackBerry device for MMS messaging this number is also your MMS phone number Open an MMS message 1 Ina message list click an MMS message 2 Click Open If MMS content does not appear when you open the message click the trackwheel Click Retrieve Save a draft of a message 1 When composing a message click the trackwheel 2 Click Save Draft Send an MMS message In a message list click the trackwheel Click Compo
121. hronizing over the wireless network Try performing the following actions e Verify that your BlackBerry device is connected to the wireless network e Verify that wireless data synchronization is turned on in the address book calendar task list and memo list Custom address book field data is not appearing on my computer You can only synchronize the data in a custom address book field with a text field in the email application on your computer For example you cannot add a contact s birthday to a custom address book field on your BlackBerry device and synchronize it with the email application on your computer because the birthday field is a date field in the email application on your computer 104 Some characters in calendar entries do not appear correctly after synchronization If you schedule appointments or meetings on your BlackBerry device that contain special characters or accents your computer might not support these characters On your computer verify that you are using the correct default code page and that the correct font support is installed on your computer See the documentation for the operating system on your computer for more information 105 106 Browser Browser basics The browser on your BlackBerry device supports multiple browser configurations for optimizing your browsing experience The BlackBerry Browser configuration optimizes the appearance of HTML web pages in the browser If your BlackBerry dev
122. ice is associated with an email account that uses a BlackBerry Enterprise Server that supports the BlackBerry Browser you can use the BlackBerry Browser configuration to browse the Internet and your organization s intranet If your BlackBerry device is associated with an email account that uses BlackBerry Enterprise Server Version 4 1 or later you can also use the BlackBerry Browser configuration to view doc pdf txt wpd and xls files in the browser If you use the BlackBerry Browser configuration you might not be able to change some browser options The Internet Browser configuration also optimizes the appearance of HTML web pages in the browser You can use the Internet Browser configuration to access web pages that enable you to subscribe to BlackBerry web push services or access ring tones Depending on your wireless service provider the Internet Browser configuration might not be available on your device or might use a different name For more information about the Internet Browser configuration contact your wireless service provider The WAP Browser configuration optimizes the appearance of WML web pages in the browser You can use the WAP Browser configuration to access web pages from your wireless service provider that enable you to configure your account information and subscribe to services such as voice mail 1 In the browser click the trackwheel 2 Click Go To 3 Perform one of the following actions e Type a web address Click
123. ick Open Highlight a ring tone Click the trackwheel Click Rename SO oO e ww NM Type a name for the file 8 Click Save Note If you rename a ring tone that you use in a notification profile you must change the notification profile to use the renamed ring tone Delete a ring tone You can only delete media files that you added In the media application click a media type Click a media folder that contains ring tones Click Open Highlight a ring tone Click the trackwheel 6 Click Delete Note If you delete a ring tone that you use in a notification profile the notification profile uses the default ring tone unk WN Media shortcuts e To rotate a picture press R e To zoom in to a picture press I e To zoom out from a picture press O e To zoom to the original picture size press W Media troubleshooting cannot sort pictures on my device Your BlackBerry device sorts pictures in descending order by date You cannot change this sort order Maps Locations View a location on a map 1 Ona map click the trackwheel 2 Click Go To Location 3 Perform one of the following actions e Type the location information Click the trackwheel Click Search e Click a location Click Select e Click a location Click Edit Change the location information Click the trackwheel Click Search View a location for a contact on a map On a map click the trackwheel Click Map From Address Book Hi
124. ick a media type Click a media folder that contains pictures Click Open Click the trackwheel Click View Slide Show To exit the slide show press the Escape key Set the interval between slides in a slide show ON OY sss wN a In the media application click a media type Click the trackwheel Click Options Set the Slide Show Interval field Click the trackwheel Click Save Save a picture Save picture files such as jpeg png gif or bmp files to the BlackBerry device memory 1 2 3 4 Open a picture attachment or highlight a picture on a web page Click the trackwheel Click Save Image Click Save Use a picture as the Home screen background 6 To clear the picture from the Home screen click the trackwheel Click Reset Home Screen Image a WN In the media application click a media type Click a media folder that contains pictures Click Open Highlight a picture Click the trackwheel Click Set As Home Screen Image 129 Download a Home screen background Verify that your wireless service provider supports this feature In the media application click a media type Click a media folder that contains pictures Click Open Click the trackwheel Click Download Images nk WN Rename a picture You can only rename media files that you added In the media application click a media type Click a media folder that contains pictures Click Open Highlight a picture Clic
125. in the category are not deleted Memo list settings Sort contacts tasks or memos nk WN In the address book task list or memo list click the trackwheel Click Options Set the Sort By field Click the trackwheel Click Save Turn off the prompt that appears before you delete items You can turn off the prompt that appears before you delete items in a message list the phone the address book the calendar the task list t 1 2 Click Options 3 4 Click the trackwheel he memo list or the password keeper In an application click the trackwheel Set the Confirm Delete field to No 165 5 Click Save View the number of contacts calendar entries tasks or memos stored on your device 1 In the address book calendar task list or memo list click the trackwheel 2 Click Options The Number of Entries field displays the number of contacts calendar entries tasks or memos that are stored on your device 166 Alarm About the alarm In the BlackBerry device alarm you can set a time for a daily alarm to sound You can also set the alarm to sound on weekends set a snooze time for the alarm and adjust the alarm volume If you turn off your device by pressing the Power button or by clicking Turn Power Off and selecting Turn Off the alarm should sound at the correct time even if the device is off Set the alarm nk WN 6 A bell indicator appears beside the date in the device status secti
126. indicators Your BlackBerry device uses various indicators to indicate the current wireless coverage level See the printed documentation that came with your device for more information about wireless coverage indicators Turn off the connection to the wireless network You should turn off the connection to the wireless network in certain places such as on an airplane or in a hospital See the BlackBerry Safety and Product Information Booklet for more information On the Home screen or in the application list click Turn Wireless Off To connect your BlackBerry device to the wireless network again click Turn Wireless On Turn on wireless coverage notification In the device options click Screen Keyboard Set the LED Coverage Indicator field to On Click the trackwheel 4 Click Save When your BlackBerry device is connected to the wireless network the LED light flashes green To turn off wireless coverage notification again set the LED Coverage Indicator field to Off Wn About the preferred wireless network list Your wireless service provider might have agreements with other wireless networks that permit you to use their services when you are traveling You can use the preferred wireless network list to control the order in which your BlackBerry device uses these other wireless networks When you travel your device scans for the wireless networks on this list first Your device tries to connect to a wireless network based
127. information Search shortcuts AGA CIM GNA 2 5 ss E EEE EE T AAAA E E E A N EA AEA A AE Attachment basics Document attachments Spreadsheet attachments Media attac NME eSa earna Eai NNE AEETI EA ANAE AASE A EEE EEA AAE EEAO E AA EANAN ia Presentation attachments vCard contact attachments Attachment shortcuts Attachment troubleshooting lt i svsscsssccsecccsescesnescsnceasscossegenssvvsnssendbdcedsseesensesssssnntesuensbvsectvestesdedosotosaspedesnobeasessSUbeleossobeedxtachiceehecbecnstennseeseeseSkensssstekefednejenntpesetteasOvosevvors 100 St CHO 2 AER om sis as sere sae ncscated ches beasts apc eunssacanaeeadazalzeastasud hs asbdacasse O TN ANE inasadateasaputa hans cdaaaare aged dhe eae E aea Ed dan aman ADOUE SyNCNrONIZAtION seisseen oE en n iei Eris eE HE H SEH S diese seu tes bauvongavebsavengdneddebeadcoepiededdceetasaitsentdcdspdaee udebideanincdh Ha riisi Wireless email reconciliation prerequisites scsccccssescescsnsecsssescsessntessssessseesosecsececsscecnstsssecsssecsasescasesnssesnsessnsssseesaceesneessseesaseesarecsatecsacccueeeesessanessaessneesoesseceenaeeceass Reconcile email messages over the wireless network Delete email messages over the wireless network Wireless data synchronization prerequisites Synchronize organizer data over the wireless network ssssssssscssssssssccsscscssssnseessseecsesecnsescuscseseessueecsaseceseesosessnsessueesscecsaeeseasessseesnseecosecsaseccaressace
128. ing options you can view call logs in a message list Depending on your theme missed calls might also appear on the Home screen Your BlackBerry device stores call logs for 30 days View call logs in a message list In the phone click the trackwheel Click Options Click Call Logging 4 Select a call log type option Wn To hide call logs in a message list select the None option Add notes to a call log In the phone highlight a call log Click the trackwheel Click View History Click the trackwheel Click Add Notes Type call notes Click the trackwheel Click Save en aou WN Change call log notes SoS Oy Ore ON a In the phone highlight a call log Click the trackwheel Click View History Click the trackwheel Click Edit Notes Change the call notes Click the trackwheel Click Save Forward a call log ns WN In the phone highlight a call log Click the trackwheel Click View History Click the trackwheel Click Forward Delete call log notes tO AOn ou WN In the phone highlight a call log Click the trackwheel Click View History Click the trackwheel Click Edit Notes Click the trackwheel Click Clear Field Click the trackwheel Click Save Call waiting Cal 24 waiting prerequisites e Verify that your wireless service plan includes this service e Verify that your wireless service provider has set up your SIM card for this service g
129. ing the following actions e Wait for a few seconds The email message folders might become available after a short period of time e Turn off wireless email reconciliation and then turn it on again Email message filters are not working correctly Try performing the following actions e Verify that your email message filters are turned on e Verify that your email message filters appear in the order that you want your BlackBerry device to apply them to email messages cannot use a shortcut to view one type of message in a message list If you switch BlackBerry devices and you restore device data from your previous device to your current device the message list shortcuts for your previous device replace the message list shortcuts for your current device To view the shortcuts for viewing one type of message in a message list view your list of saved searches 225 cannot send SMS text messages Try performing the following actions e Verify that your BlackBerry device is connected to the wireless network If you are not in a wireless coverage area your device should send the messages when you return to a wireless coverage area e Verify that your wireless service plan includes this service e Verify that fixed dialing is turned off am not receiving SMS text messages Try performing the following actions e Verify that your BlackBerry device is connected to the wireless network If you are not in a wireless coverage area
130. ing tone to a contact without changing other notifications Custom ring tone options appear with your contacts and your notification profiles When you assign a custom ring tone to a contact a new profile exception appears with your notification profiles as Calls From lt contact gt Notification profile exceptions are shared between your contacts and your notification profiles and changes that you make in one application are made in the other application Your BlackBerry device bases the volume for custom ring tones on the volume that you set in the active notification profile 183 Assign a ring tone to a contact In the address book highlight a contact Click the trackwheel Click Edit Click the trackwheel Click Add Custom Phone Tune Set a ring tone Click the trackwheel Click Save 0 N OO eG N Notification profile troubleshooting My device is vibrating more times than expected For calls the number of times that the BlackBerry device vibrates is not determined by the number of vibrations that you set in your notification profile The device vibrates until the caller or the wireless network ends the connection am not receiving notification for incoming calls or messages Try performing the following actions e Inthe profile list verify that the Off profile is turned off e Ina notification profile exception verify that the Custom Phone Tune field is not set to Mute cannot set some fields when creating
131. ion options for different items set ring tones or set the volume for notification If you set notification volume to Escalating the notification volume gradually increases Switch notification profiles 1 Inthe profile list click a notification profile 2 Click Activate Create a notification profile In the profile list click the trackwheel Click New Profile Type a name for the profile Highlight an item Click the trackwheel Click Edit Set notification options Click the trackwheel Click Save To set notification options for another item repeat steps 5 through 10 Click the trackwheel Click Save O 0o N au B WwW 5 N o Change a notification profile In the profile list click a notification profile Click Edit Change the notification profile Click the trackwheel RPwWN 179 5 Click Save Delete a notification profile You can only delete notification profiles that you created 1 In the profile list click a notification profile 2 Click Delete Set the same ring tone for all notification profiles In the profile list click a notification profile Click Show Tunes Click a media folder that contains ring tones Click Open Highlight a ring tone Click the trackwheel Click Set As Phone Tune SO Oh ee Ge I a Prevent notification during calls In the profile list click a notification profile Click Edit Highlight an item Click the trackwheel Click Ed
132. ions that you add to your BlackBerry device might require a direct TCP or HTTP connection to the Internet For example a stock price application might need to connect to the Internet to retrieve the latest stock prices You might have to set the APN that the third party application uses for this connection Set up a direct Internet connection for a third party application Verify that you have an APN and that you have the user name and password for the APN Contact your wireless service provider for more information 1 Inthe device options click Advanced Options Click TCP Type the APN information Click the trackwheel Click Save ns wWhN Set permissions for a third party application Note Changing permissions for third party applications can significantly affect the operation of applications on your BlackBerry device If you are unsure about how changing these permissions might affect the operation of the applications on your device contact your system administrator or wireless service provider for more information 215 In the device options click Advanced Options Click Applications Highlight a third party application Click the trackwheel Perform one of the following actions nk wWN e To set permissions for the highlighted third party application click Edit Permissions e To set permissions for all third party applications click Edit Default Permissions Expand Connections Interactions or User Data
133. it Set the Notify Me During Calls field to No Click the trackwheel Click Save To set the Notify Me During Calls field for another item repeat steps 5 through 10 Click the trackwheel Click Save tO 100 OS OG Be Ne 2 O Silence your device 1 In the profile list perform one of the following actions e To receive LED notification only click Quiet e To receive vibrate notification only click Vibrate e To turn off all notification including notification profile exceptions and LED notification click Off 2 Click Activate View a list of saved ring tones In the profile list click a notification profile Click Show Tunes Click a media folder that contains ring tones 4 Click Open To play a ring tone highlight a ring tone Click the trackwheel Click Play Wn Download a ring tone Verify that your wireless service provider supports this feature In the media application click a media type Click a media folder that contains ring tones Click Open Click the trackwheel Click Download Tunes nk WN LED notification LED notification The LED light on the top of your BlackBerry device flashes different colors to indicate different statuses Green You are in a wireless coverage area Blue Your BlackBerry device is connected to a Bluetooth enabled device Red A new message has arrived and your selected notification profile is set to notify you using the LED Amber The battery po
134. ith a contact during a conference call 1 During a conference call click the trackwheel 2 Click Split Call 21 Disconnect a contact from a conference call 1 During a conference call click the trackwheel 2 Click Drop Call 3 Click a contact Leave a conference call 1 During a conference call click the trackwheel 2 Click Transfer Caller ID Add a caller ID picture for a contact In the address book highlight a contact Click the trackwheel Click Add Picture Highlight a picture Click the trackwheel Click Select Center the picture in the box Click the trackwheel Click Crop and Save oO mMAnN ODN BWN Change the caller ID picture for a contact When changing a contact highlight the caller ID picture Click the trackwheel Click Add Picture Highlight a picture Click the trackwheel Click Select Center the picture in the box Click the trackwheel Click Save oO ON OU RWN 22 Delete the caller ID picture for a contact In the address book highlight a contact Click the trackwheel Click Edit Click the caller ID picture Click Delete Picture Click the trackwheel Click Save NOU B WN Call logs About call logs Call logs include the date on which you called your contact the phone number that you called and the duration of the call You can also add notes to your call logs You can view call logs in the phone or depending on how you set your call logg
135. k Options The Number of Entries field displays the number of contacts calendar entries tasks or memos that are stored on your device 162 Memos Memo basics Create a memo In the memo list click the trackwheel Click New Type the memo information Click the trackwheel Click Save nk WN Change a memo In the memo list highlight a memo Click the trackwheel Click Edit Change the memo information Click the trackwheel Click Save OO Pe eo NS Forward a task or memo 1 In the task list or memo list highlight a task or memo 2 Click the trackwheel 3 Click Forward As 4 Click a message type Search for text in a message attachment web page or memo To search for text in a presentation attachment verify that you are viewing the presentation in text view or in text and slide view 1 Ina message attachment web page or memo click the trackwheel 2 Click Find 3 Type the text 4 Press the Enter key To search for the next instance of the text click the trackwheel Click Find Next Delete a memo 1 Inthe memo list highlight a memo 2 Click the trackwheel 3 Click Delete Categories About categories You can create categories to group your contacts tasks and memos You can also narrow the contacts tasks and memos that appear based on categories Category names are not case sensitive More than one category can apply to a contact task or memo If you use IBM Lotus Notes yo
136. k Save Reply to a message 1 Ina message click the trackwheel 2 Click Reply or Reply to All 52 Forward a message 1 Ina message click the trackwheel 2 Click Forward or Forward As 3 Click a message type Delete a message 1 Ina message click the trackwheel 2 Click Delete Delete multiple messages 1 Ina message list highlight a date field 2 Click the trackwheel 3 Click Delete Prior Note Email messages that you delete using the Delete Prior menu item are not deleted from the email application on your computer during email reconciliation Create a link for a PIN When typing text type pin and the PIN Mark a message as opened or unopened In a message list perform one of the following actions e Highlight a message Click the trackwheel Click Mark Opened or Mark Unopened e Highlight a date field Click the trackwheel Click Mark Prior Opened View an address instead of a display name 1 Ina message click a contact 2 Click Show Address To view the display name again click a contact Click Show Name Search for text in a message attachment web page or memo To search for text in a presentation attachment verify that you are viewing the presentation in text view or in text and slide view 1 Ina message attachment web page or memo click the trackwheel 2 Click Find 3 Type the text 53 4 Press the Enter key To search for the next instance of the text click the trackwheel Click
137. k the trackwheel Click Rename Type a name for the file Click Save Q0 SE OY a 200 IN Delete a picture You can only delete media files that you added In the media application click a media type Click a media folder that contains pictures Click Open Highlight a picture Click the trackwheel Click Delete ON OY E UNS 2 Ring tones Use a headset You can purchase an optional headset to use with your BlackBerry device e To answer a call press the headset button e To turn on mute during a call press the headset button To turn off mute press the headset button again e To end a call hold the headset button For more information about using the headset see the documentation that came with your headset In the media application click a media type Click a media folder that contains ring tones Click a ring tone Click Play BPWN Verify that your wireless service provider supports this feature In the media application click a media type Click a media folder that contains ring tones Click Open Click the trackwheel Click Download Tunes nk WN I Save audio files such as mid mp3 or wav files to the BlackBerry device memory 1 Open a ring tone attachment or highlight a ring tone on a web page 2 Click the trackwheel 3 Click Save You can only rename media files that you added In the media application click a media type Click a media folder that contains ring tones Cl
138. kwheel Click Save nk wWnN Set how long your device stores calendar entries In the calendar click the trackwheel Click Options Set the Keep Appointments field Click the trackwheel 5 Click Save Your BlackBerry device deletes calendar entries that are older than the number of days you set To restore calendar entries set the Keep Appointments field to a longer period of time Calendar entries that you received on your BlackBerry device within the set period of time appear in the calendar RPwWN Turn off the prompt that appears before you delete items You can turn off the prompt that appears before you delete items in a message list the phone the address book the calendar the task list the memo list or the password keeper 1 In an application click the trackwheel Click Options Set the Confirm Delete field to No Click the trackwheel Click Save Ut e ely View the number of contacts calendar entries tasks or memos stored on your device 1 In the address book calendar task list or memo list click the trackwheel 2 Click Options The Number of Entries field displays the number of contacts calendar entries tasks or memos that are stored on your device Calendar shortcuts For shortcuts to work in Day view in the calendar options set the Enable Quick Entry field to No e To schedule an appointment press C e To change to Agenda view press A e To change to Day view press D e To chan
139. kwheel To cancel a text selection press the Escape key To cut highlighted text when typing press the Shift key and the Backspace Delete key To copy highlighted text when typing press the Alt key and click the trackwheel To paste highlighted text when typing press the Shift key and click the trackwheel Search shortcuts To search for a contact in a list of contacts type the contact name or initials separated by a space To search for text in a message or memo press S To search for text in an attachment or web page press F To search for text in a presentation attachment verify that you are viewing the presentation in text view or in text and slide view Press F Attachment shortcuts To search for text in an attachment press F To move to the last cursor position after closing and reopening an attachment press G In a spreadsheet To move to a specific cell press G To view the content of a cell press the Space key To switch worksheets press V Highlight a worksheet Press the Enter key To view hidden columns or rows press H To hide the columns or rows again press H In a presentation To switch presentation views press M To move to the next slide press N To move to the previous slide press P e To move to the last cursor position after closing and reopening a presentation attachment verify that you are viewing the presentation in text view or in text and slide view Press G Browser shortcuts e
140. lackBerry Basics troubleshooting No application opens when I press a Convenience key Verify that you have not deleted the application that you assigned to the key Assign a different application to the key Some features are not available on my device Depending on your wireless service plan or the type of email account that is associated with your BlackBerry device some features might not be available on your device If your device is associated with an email account that uses a BlackBerry Enterprise Server your organization might not have set up some features or might prevent you from using some features or options If a system administrator has set an option for you a red lock indicator appears beside the option field Contact your system administrator or wireless service provider for more information about the features that are available for your device Phone troubleshooting cannot make or receive calls Try performing the following actions e Verify that your BlackBerry device is connected to the wireless network e Ifyou cannot make calls and fixed dialing is turned on verify that the phone number for your contact appears in your fixed dialing list or turn off fixed dialing e Ifyou have traveled to another country and you have not changed your smart dialing options dial the full phone number including the country code and area code for your contact e Ifyou are not receiving calls verify that call blocking and call
141. lick a contact Click Show Name Turn off AutoText for SMS text messages In the device options click SMS Set the Disable AutoText field to Yes Click the trackwheel Click Save BPWN View more of the history in SMS text messages In the device options click SMS Set the Number of Previous Items field Click the trackwheel Click Save BPWN Store SMS text messages on your SIM card If you set your SIM card to store SMS text messages the SIM card does not delete SMS text messages after the BlackBerry device imports them to a message list 1 In the device options click SMS 2 Set the Leave Messages On SIM Card field to Yes 3 Click the trackwheel 4 Click Save To stop storing SMS text messages on your SIM card set the Leave Messages On SIM Card field to No If you set this field to No SMS text messages on your SIM card are deleted after the device imports them to a message list Request delivery notification for all SMS text messages Depending on your wireless service provider this option might not appear 1 In the device options click SMS 2 Set the Delivery Reports field to On 3 Click the trackwheel 4 Click Save Set how long your service center attempts to send SMS text messages If you send an SMS text message and it cannot be delivered immediately your service center tries to send the SMS text message for the amount of time set in the Validity Period field Depending on your wireless se
142. lick a mailing list 2 Click View Group To view the details for a contact in the mailing list click a contact Click View Member Delete a mailing list 1 In the address book highlight a mailing list 2 Click the trackwheel 3 Click Delete Group Caller ID Add a caller ID picture for a contact In the address book highlight a contact Click the trackwheel Click Add Picture Highlight a picture Click the trackwheel Click Select Center the picture in the box Click the trackwheel Click Crop and Save OO Oa fw Ny Change the caller ID picture for a contact When changing a contact highlight the caller ID picture Click the trackwheel Click Add Picture Highlight a picture Click the trackwheel Click Select Center the picture in the box Click the trackwheel Click Save Oo Oy UT SON 142 Delete the caller ID picture for a contact In the address book highlight a contact Click the trackwheel Click Edit Click the caller ID picture Click Delete Picture Click the trackwheel Click Save NOU sBWN Categories About categories You can create categories to group your contacts tasks and memos You can also narrow the contacts tasks and memos that appear based on categories Category names are not case sensitive More than one category can apply to a contact task or memo If you use IBM Lotus Notes you can apply more than one category to a task on your Black
143. list click the trackwheel Click Options Click General Options Perform any of the following actions Set the Display Message Header On field to 2 lines e Set the Display Time and Display Name fields to No BWN 5 Click the trackwheel 6 Click Save Hide the new or unopened message indicator In a message list click the trackwheel Click Options Click General Options Set the Display Message Count field to None Click the trackwheel 6 Click Save To view the number of unopened messages again set the Display Message Count field to Unread To view the new message indicator set the Display New Message Indicator field to Yes np WN 76 You can turn off the prompt that appears before you delete items in a message list the phone the address book the calendar the task list the memo list or the password keeper 1 In an application click the trackwheel Click Options Set the Confirm Delete field to No Click the trackwheel Click Save OU i sy Depending on your email setup option you might be able to associate your BlackBerry device with more than one email account For example you might be able to associate your device with a work email account and one or more personal email accounts If you associate your device with more than one email account multiple message lists might appear on your device In a message list for a specific email account you can open and manage email messages for that email account
144. m one of the following actions e To change the message click Edit Change the message Click the trackwheel Click Send e To change the recipients click Edit Highlight a contact Click the trackwheel Click Change Address Click a new contact Click the trackwheel Click Send e To resend the message without changing it click Resend 1 In a message click the trackwheel 2 Click Save 1 In a message click the trackwheel 2 Click Reply or Reply to All You cannot forward MMS messages that contain content that is copyright protected 1 In an MMS message click the trackwheel 2 Click Forward or Forward As 1 In a message click the trackwheel 2 Click Delete 1 Ina message list highlight a date field 2 Click the trackwheel 3 Click Delete Prior Note Email messages that you delete using the Delete Prior menu item are not deleted from the email application on your computer during email reconciliation In a message list perform one of the following actions e Highlight a message Click the trackwheel Click Mark Opened or Mark Unopened e Highlight a date field Click the trackwheel Click Mark Prior Opened Search for text in a message attachment web page or memo To search for text in a presentation attachment verify that you are viewing the presentation in text view or in text and slide view 1 Ina message attachment web page or memo click the trackwheel 2 Click Find 3 Type the text 4 Press th
145. message list press C e To mark a message as opened or unopened press the Alt key and U To view received messages press the Alt key and I To view sent messages press the Alt key and O To view voice mail messages press the Alt key and V To view SMS text messages press the Alt key and S To view call logs press the Alt key and P To view all your messages again press the Escape key Move around a message list To move up a screen press the Shift key and the Space key To move down a screen press the Space key To move to the top of a message list press T To move to the bottom of a message list press B To move to the next date press N To move to the previous date press P To move to the next unopened item press U To move to the next related message press J To move to the previous related message press K Message troubleshooting Try performing the following actions Verify that your BlackBerry device is connected to the wireless network If you are not in a wireless coverage area your device should send the messages when you return to a wireless coverage area If the menu item for sending a message does not appear verify that you have added an email address or PIN for your contact If you created an email address or added an existing email address to your device using the email setup web site verify that you have received an activation message on your device from the BlackBerry Internet Service I
146. mpt Before Running WML Scripts check box Click the trackwheel Click Save Options Receive a prompt before closing the browser By default your BlackBerry device closes the browser without prompting you when you hold the Escape key 1 In the browser click the trackwheel 117 Click Options Click General Properties Select the Prompt Before Closing Browser On Escape check box Click the trackwheel Click Save Options Aan WN Browser security The BlackBerry Browser configuration is designed to use TLS or SSL to encrypt data that your device sends or receives over the Internet through the BlackBerry Enterprise Server Communication between your device and the BlackBerry Enterprise Server is encrypted using Triple DES Communication between the BlackBerry Enterprise Server and content servers is encrypted using SSL or TLS To increase security you can set up TLS for HTTP connections between your device and the BlackBerry Enterprise Server and use Triple DES encryption for all other communication between your device and the BlackBerry Enterprise Server About WTLS The WAP Browser configuration is designed to use WTLS to encrypt data that your BlackBerry device sends and receives over the Internet through a WAP gateway Communication between your device and the WAP gateway is encrypted using WTLS Communication between the WAP gateway and content servers is encrypted using TLS or SSL In the device options click Securit
147. n date and other attachment properties for an attachment 1 In an attachment click the trackwheel 2 Click Retrieve Info or View Info Set font options for an attachment In an attachment click the trackwheel Click Options Set the font fields Click the trackwheel Click Save uk WN 95 Search for text in a message attachment web page or memo To search for text in a presentation attachment verify that you are viewing the presentation in text view or in text and slide view 1 Ina message attachment web page or memo click the trackwheel 2 Click Find 3 Type the text 4 Press the Enter key To search for the next instance of the text click the trackwheel Click Find Next Document attachments Type a password for a password protected pdf file attachment You can open password protected pdf files created with Adobe Acrobat version 4 0 or earlier When the Password protected document message appears press the Escape key Click Password Type the password Press the Enter key Click the trackwheel Click Retrieve Click Yes NOW BRB WN View tracked changes in a document 1 In a document click the trackwheel 2 Click Show Changes To hide tracked changes click the trackwheel Click Hide Changes View the table of contents in a document Depending on the document type you might not be able to view the table of contents 1 In a document click the trackwheel 2 Click Table of Con
148. n only set the Auto Synchronize and Start Time fields if content protection is turned off 122 Applications Add an application On a web page highlight a link for an application Click the trackwheel Click Get Link Click Download Click OK aN View properties for an application 1 In the device options click Advanced Options 2 Click Applications 3 Click an application 4 Click View Properties Delete a third party application In the device options click Advanced Options Click Applications Highlight a third party application Click the trackwheel Click Delete up Wn View the size of an application database 1 Inthe device options click Status 2 Click the trackwheel 3 Click Database Sizes Application troubleshooting cannot add applications Try performing the following actions e Verify that your BlackBerry device is connected to the wireless network 123 e Verify that your device has enough memory to add the application Media Media files and folders About media files and folders In the media application you can open media files such as ring tones or pictures that are stored in media folders in the BlackBerry device memory Some preloaded media files including Home screen background pictures and ring tones might be available in a Preloaded Media folder on your device Add a media folder NOU BRB WN In the media application click a media ty
149. ne Help If your device is associated with an email account that uses a BlackBerry Enterprise Server you might be able to restore synchronized organizer data to your device over the wireless network To restore synchronized organizer data over the wireless network you must have an enterprise activation password For more information contact your system administrator Wireless data restoration prerequisites e Verify that your BlackBerry device is associated with an email account that uses BlackBerry Enterprise Server version 4 0 or later e Verify that your system administrator has provided you with an enterprise activation password e Verify that your device is connected to the wireless network Delete all device data Verify that you have a backup copy of your BlackBerry device data CAUTION If you have turned on content protection the process for deleting all device data can take up to an hour to complete You cannot stop the process after you start it If you reset your device the process continues after the device restarts 1 In the device options click Security Options Click General Settings Click the trackwheel Click Wipe Handheld Click Continue aun kWN Type blackberry Empty the deleted items folder on your computer from your device Verify that your BlackBerry device is associated with an email account that uses a BlackBerry Enterprise Server that supports this feature and that wireless email reconciliation is turn
150. ne to a contact the Add Custom Phone Tune menu item does not appear 228 Custom address book field data is not appearing on my computer You can only synchronize the data in a custom address book field with a text field in the email application on your computer For example you cannot add a contact s birthday to a custom address book field on your BlackBerry device and synchronize it with the email application on your computer because the birthday field is a date field in the email application on your computer Calendar troubleshooting cannot schedule appointments that span multiple days If you use IBM Lotus Notes you cannot schedule appointments that span multiple days cannot set some fields when scheduling appointments If you use IBM Lotus Notes you can only change the Subject Location Reminder and Notes fields and the Mark as Private check box when you change a recurring appointment or meeting Alarm troubleshooting My alarm does not notify me on the weekend In the alarm verify that the Active on Weekends field is set to Yes Bluetooth technology troubleshooting cannot type a passkey on a Bluetooth enabled device If the Bluetooth enabled device that you are pairing with has no screen where you can type a passkey the passkey might already be defined On your BlackBerry device in the Enter passkey for lt device name gt field try typing 0000 My list of paired Bluetooth enabled devices does no
151. nsonstbsssoddsqnsssudesnsesadssosiseqnosiveuasbeacbusncedssassesssesnscbesensscoses About permissions for third party applications Reset connection permissions for third party applications About direct Internet connections for third party applications Set up a direct Internet connection for a third party application ssccsscsesessosescssesseecsesceseeccseesesecroneesasessacesnseesssecsseecnaseceseecaseseuessasessaessnseeaseseaseseareeeateseseeensees 215 Set permissions for a third party application Connection permissions for third party applications Interaction permissions for third party applications sscsescssesssseessssessecscsecssnecessecensecsusccsseesusccsueceasecsaseesucesnscesneesasessusessseesasessueesasessasessseesasecsuseeaseesassesnesnanessasess Data permissions for third party appli Gations iseina ARR H bdo Rase i Raa T Hi H HESR i iai ini bhithe BiickBteaker arrenar n e T A E T E E E N RRE About BrickBreaker BrickBreaker capsules BrickBreaker scoring Play BriCk Br ARR eannan R ERAR SH a e Rai IaH HES Ha rii rE HE HEMER R EHS HE Ha R RRE Adjust the volume for BrickBreaker Set the paddle speed Submit a score to the BrickBreaker high score web site csssssssssssssssessssesescseecssessnseseneessuesssseecsseecnseesnstsssesssnessaseecaseesuseecussesuesssnessaseesuseecuesssncesseseanessnsessaeeesaeeees 220 Check the high scores on the BrickBreaker web Site sasisih
152. nt field to Unread To view the new message indicator set the Display New Message Indicator field to Yes 65 Depending on your email setup option you might be able to associate your BlackBerry device with more than one email account For example you might be able to associate your device with a work email account and one or more personal email accounts If you associate your device with more than one email account multiple message lists might appear on your device In a message list for a specific email account you can open and manage email messages for that email account and you can send messages using the email address for the email account See the BlackBerry Internet Service Online Help for more information about associating your device with more than one email account Depending on your theme a separate message list might appear for SMS and MMS messages By default your BlackBerry device theme determines whether SMS text messages appear in the same message list as email messages 1 Ina message list click the trackwheel 2 Click Options 3 Click General Options 4 Perform one of the following actions e To use one message list for all messages set the SMS and Email Inboxes field to Combined e To separate SMS text messages from email messages set the SMS and Email Inboxes field to Separate 5 Click the trackwheel Click Save In a message list click the trackwheel Click Options Click General Options Set the Keep
153. nt that uses BlackBerry Enterprise Server version 4 0 or later the BlackBerry Enterprise Server might add a disclaimer to email messages after you send them You cannot change this disclaimer 1 When composing an email message click the trackwheel 2 Click Remove Disclaimer To add the disclaimer again click the trackwheel Click Add Disclaimer Use color to differentiate work messages from other messages Verify that your BlackBerry device is associated with an email account that uses a BlackBerry Enterprise Server 1 In the device options click Security Options 2 Click General Settings 3 Perform any of the following actions e To seta background color for email messages that are sent to your device through a BlackBerry Enterprise Server set the Enterprise Messages field e To seta background color for messages that are not sent to your device through a BlackBerry Enterprise Server set the Other Messages field 4 Click the trackwheel 5 Click Save Note PIN messages might use the background color that you have set for work email messages Contact your system administrator for more information Message list settings Turn off the prompt that appears before you delete items You can turn off the prompt that appears before you delete items in a message list the phone the address book the calendar the task list the memo list or the password keeper 1 In an application click the trackwheel 2 Click Options 45 3
154. ntacts to this notification profile exception or you can delete it 1 Inthe profile list click the trackwheel 2 Click New Exception 3 In the Exception field type a name for the profile exception 4 Inthe From field click the trackwheel 5 Click Add Name 6 Click a contact 7 Click Continue 8 To add another contact repeat steps 5 through 8 9 Set the Use Profile field to the notification profile on which the exception should be based 10 To seta ring tone select the Custom Phone Tune check box Set a ring tone 11 Click the trackwheel 12 Click Save Change the order of notification profile exceptions In the profile list click a notification profile exception Click Move Roll the trackwheel to the new location Click the trackwheel BPWN Change a notification profile exception In the profile list click a notification profile exception Click Edit Change the notification profile exception information Click the trackwheel Click Save nf wWnN Change the list of contacts for a notification profile exception In the profile list click a notification profile exception Click Edit In the From field click the trackwheel BWN Click one of the following menu items e Add Name e Change Name e Delete Name Delete a notification profile exception 1 In the profile list click a notification profile exception 2 Click Delete About custom ring tones You can assign a custom r
155. o accept all browser push messages select the Enable Push check box e To accept browser push messages through a BlackBerry Enterprise Server or BlackBerry Internet Service only select the Enable Push check box and clear the Enable WAP Push check box e To accept browser push messages through WAP gateways only select the Enable Push check box and clear the Enable MDS Push check box 4 Click the trackwheel 5 Click Save Process MDS Set whether your BlackBerry device accepts browser push messages from the BlackBerry Enterprise Server or BlackBerry Internet Service MDS Hosts Set whether your device accepts push messages from all BlackBerry Enterprise Servers or BlackBerry Internet Services or no BlackBerry Enterprise Servers or BlackBerry Internet Services Process SMSC Set whether your device accepts SMS based browser push messages SMSC Hosts Set which SMSC hosts your device accepts browser push messages from To accept browser push messages from a specific SMSC host type the phone number for the SMSC host Process IP Set whether your device accepts browser push messages that web applications send through a WAP gateway IP Hosts Set which WAP gateways your device accepts browser push messages from To accept browser push messages from a specific IP host type the IP address for the WAP gateway Browser shortcuts e To insert a period in the Go To dialog box press the Space key e To insert a slash mark in t
156. ointments or meetings on your BlackBerry device that contain special characters or accents your computer might not support these characters On your computer verify that you are using the correct default code page and that the correct font support is installed on your computer See the documentation for the operating system on your computer for more information Email messages are not reconciling over the wireless network Try performing the following actions e Verify that your BlackBerry device is connected to the wireless network e Verify that wireless email reconciliation is turned on e Reconcile email messages manually In a message list click the trackwheel Click Reconcile Now am not receiving email messages from personal folders on my computer If your BlackBerry device is associated with a Microsoft Outlook email account you must use the synchronization tool of the BlackBerry Desktop Manager to reconcile email messages in personal folders See the BlackBerry Desktop Software Online Help for more information Email messages are not being deleted over the wireless network Try performing the following actions e Ifyou delete multiple email messages on your BlackBerry device highlight the email messages and press the Backspace Delete key If you delete multiple email messages using the Delete Prior menu item the email messages are not deleted during wireless email reconciliation e Inthe email reconciliation option
157. ols To insert an at sign or a period in an email address field press the Space key To type a symbol press the Symbol key Type the letter that appears below the symbol To type the currency symbol assigned to the Currency key press the Currency key Work with text To highlight a line of text press the Shift key and roll the trackwheel To highlight text character by character hold the Shift key and roll the trackwheel To cancel a text selection press the Escape key To cut highlighted text when typing press the Shift key and the Backspace Delete key To copy highlighted text when typing press the Alt key and click the trackwheel To paste highlighted text when typing press the Shift key and click the trackwheel Search About search In a message list you can search using criteria that you set and you can save the search criteria for future use You can also search for contacts or search for all messages that contain the same subject You can use the search application to search messages contacts calendar entries tasks and memos on your BlackBerry device You can also manage contacts calendar entries tasks and memos from the search results list Search for messages You can save your search criteria so that you can repeat your search at another time In a message list click the trackwheel Click Search Set the search criteria Click the trackwheel Perform one of the following actions nk wWNnN
158. on e Type the location information Click the trackwheel Click Search e Click a location Click Select e Click a location Click Edit Change the location information Click the trackwheel Click Search 4 Repeat step 3 to specify an ending location Get directions to or from a point of interest On a map highlight a point of interest Click the trackwheel Click Directions To or Directions From Type the location information Click the trackwheel au kWN 134 6 Click Search Get directions to a location from your current location Verify that you are tracking your movement On a map click the trackwheel Click Directions From Type the ending location information Click the trackwheel Click Search oP WN Forward directions 1 Ona map click the trackwheel 2 Click Send Directions Map basics Pan a map e In Map mode or Navigation mode perform one of the following actions e To pan up roll the trackwheel up e To pan down roll the trackwheel down e To pan left hold the Alt key and roll the trackwheel up e To pan right hold the Alt key and roll the trackwheel down e In Locations mode press the Alt key and roll the trackwheel Zoom in to or out from a map 1 Ona map click the trackwheel 2 Click Zoom 3 Perform one of the following actions e To zoom in roll the trackwheel up e To zoom out roll the trackwheel down 4 Click the trackwheel Map views Map view You c
159. on of the screen In the alarm set the Daily Alarm field to On Set the time when the alarm should sound Set whether to snooze the alarm and the length of the snooze Set a type of notification for the alarm Click the trackwheel Click Save Silence the alarm e If snooze is not turned on press any key e If snooze is turned on click Snooze Turn off the alarm In the alarm set the Daily Alarm field to Off Alarm troubleshooting My alarm does not notify me on the weekend In the alarm verify that the Active on Weekends field is set to Yes 167 168 Calculator Use the calculator e To press a key in the calculator press the corresponding key on the BlackBerry device keyboard Convert a measurement 1 Inthe calculator type a number 2 Click the trackwheel 3 Perform one of the following actions e To convert the number from imperial to metric click To Metric e To convert the number from metric to imperial click From Metric 4 Click a conversion type 169 170 Bluetooth technology Bluetooth technology basics About Bluetooth technology Bluetooth technology is designed to enable you to establish a wireless connection between your BlackBerry device and a Bluetooth enabled device such as a handsfree car kit or wireless headset After you pair your BlackBerry device with a Bluetooth enabled device you can connect to that Bluetooth enabled device when the device is within range of your
160. on the contact list screen highlight a contact 2 Click the trackwheel 3 Click Start Conversation 4 Type a message 5 Press the Enter key Open a conversation Conversations appear in the conversation list and the main message list 1 In BlackBerry Messenger in the conversation list highlight a contact 2 Click the trackwheel 3 Click Open Conversation Add an emoticon 1 When composing a message press the Symbol key twice 2 Click an emoticon Send a file to a contact 1 During a BlackBerry Messenger conversation click the trackwheel 2 Click Send a File 3 Perform one of the following actions e To send a picture to a contact click Image e To send an audio file to a contact click Audio 4 Click a file Ping a contact When you ping a contact the contact s BlackBerry device vibrates 1 During a BlackBerry Messenger conversation click the trackwheel 2 Click Ping Contact Turn off ping vibration 1 In BlackBerry Messenger on the contact list screen click the trackwheel 2 Click Options 3 Set the Vibrate When Receiving a Ping field to No 4 Click the trackwheel 5 Click Save To turn on ping vibration again set the Vibrate When Receiving a Ping field to Yes Prevent conversations from appearing in the main message list 1 In BlackBerry Messenger on the contact list screen click the trackwheel 2 Click Options 188 3 Set the Show Conversations in Message List field to No
161. ons click MMS In the Message Filtering section select the Reject Anonymous Messages check box or the Reject Advertisements check box Click the trackwheel Click Save If your BlackBerry device is associated with an email account that uses a BlackBerry Enterprise Server you might not be able to block PIN messages from contacts in your organization For more information contact your system administrator BWN 5 In the device options click Security Options Click Firewall Select the check box beside one or more message types Click the trackwheel Click Save Note Blocked messages might contribute to your wireless service plan data usage You can prevent messages from being forwarded to your device without contributing to data usage by turning off email message forwarding or using email message filters unk wn In the device options click Security Options Click Firewall Highlight a message type Click the trackwheel Click Reset Count or Reset All Counts Message shortcuts In a message To reply to a message press R To reply to all press L To forward a message press F To file a highlighted email message press I To view the email address of a contact in a message highlight the contact Press Q To view the display name again press Q In a message list To open a highlighted message press the Enter key To compose a message from a message list press C To mark a message as opened or un
162. opened press the Alt key and U To view received messages press the Alt key and I To view sent messages press the Alt key and O To view voice mail messages press the Alt key and V To view SMS text messages press the Alt key and S To view call logs press the Alt key and P To view all your messages again press the Escape key Move around a message list To move up a screen press the Shift key and the Space key To move down a screen press the Space key To move to the top of a message list press T To move to the bottom of a message list press B To move to the next date press N To move to the previous date press P To move to the next unopened item press U To move to the next related message press J To move to the previous related message press K Message troubleshooting cannot send messages Try performing the following actions e Verify that your BlackBerry device is connected to the wireless network If you are not in a wireless coverage area your device should send the messages when you return to a wireless coverage area 79 e Ifthe menu item for sending a message does not appear verify that you have added an email address or PIN for your contact e If you created an email address or added an existing email address to your device using the email setup web site verify that you have received an activation message on your device from the BlackBerry Internet Service If you have not received
163. ord field to Disabled BPWN 1a da In the device options click Security Options Click General Settings Click the trackwheel Click Change Password RPwWN ock the device Verify that you have set a BlackBerry device password On the Home screen or in the application list click Lock To unlock your device on the Lock screen roll the trackwheel Click Unlock Type your device password Press the Enter key If you do not set a BlackBerry device password you can lock your keyboard to avoid making calls and pressing keys accidentally On the Home screen or in the application list click Keyboard Lock To unlock the keyboard press the asterisk key and the Send key ALLO JLS In the device options click Security Options Click General Settings Set the Number of Password Attempts field Click the trackwheel Click Save np WN Encryption Content protection is designed to encrypt your BlackBerry device data When content protection is turned on your device uses a private key to encrypt data as it is stored on the device including data that your device receives when it is locked Your device decrypts data as you access it You can set content protection to include or exclude your contacts If you turn on content protection for contacts and you receive a call when the device is locked the caller name does not appear on the screen When you lock your device an open lock indicator appears in the device stat
164. ox beside the category Click the trackwheel Click Save Delete a category PWN 5 Note In the address book task list or memo list click the trackwheel Click Filter Highlight a category Click the trackwheel Click Delete When you delete a category contacts tasks or memos in the category are not deleted Task list settings Sort contacts tasks or memos In the address book task list or memo list click the trackwheel Click Options Set the Sort By field Click the trackwheel Click Save nN PWN Set a snooze time for reminders In the calendar or task list click the trackwheel Click Options Set the Snooze field Click the trackwheel Click Save nu bpwWwNnN View tasks in the calendar In the calendar click the trackwheel Click Options Set the Show Tasks field to Yes Click the trackwheel Click Save o oe W N Turn off the prompt that appears before you delete items You can turn off the prompt that appears before you delete items in a message list the phone the address book the calendar the task list the memo list or the password keeper 1 In an application click the trackwheel Click Options Set the Confirm Delete field to No Click the trackwheel Click Save np UWN View the number of contacts calendar entries tasks or memos stored on your device 1 In the address book calendar task list or memo list click the trackwheel 160 2 Clic
165. pace key To move to the top of a message list press T To move to the bottom of a message list press B To move to the next date press N To move to the previous date press P To move to the next unopened item press U To move to the next related message press J To move to the previous related message press K Message troubleshooting Try performing the following actions Verify that your BlackBerry device is connected to the wireless network If you are not in a wireless coverage area your device should send the messages when you return to a wireless coverage area If the menu item for sending a message does not appear verify that you have added an email address or PIN for your contact If you created an email address or added an existing email address to your device using the email setup web site verify that you have received an activation message on your device from the BlackBerry Internet Service If you have not received an activation message the message might take a short period of time to arrive use the email setup web site to send a service book to your device Ifyou have not received a registration message from the wireless network register your device In the device options click Advanced Options Click Host Routing Table Click the trackwheel Click Register Now Generate an encryption key Verify that data service is turned on Resend the message Try performing the following actions e Verify th
166. pe Click a media folder Click Open Click the trackwheel Click New Folder Type a name for the folder Click Save Rename a media folder You only rename media folders that you have added a aa a In the media application click a media type Highlight a media folder Click the trackwheel Click Rename Type a name for the folder Click Save Delete a media folder You only delete media folders that you have added 1 Inthe media application click a media type 2 Highlight a media folder 3 4 Click Delete Click the trackwheel 125 Move a media file You only move media files that you have added In the media application click a media type Click a media folder Click Open Highlight a media file Click the trackwheel Click Move Highlight a media folder Click the trackwheel Click Move Here 0O 0o N O U BWN Set the amount of memory available for media files In the media application click a media type Click the trackwheel Click Options Perform any of the following actions e To setthe maximum amount of BlackBerry device memory available for all media files set the Device Memory Limit field e To set the minimum amount of device memory available for pictures set the Reserved Pictures Memory field BPWN 5 Click the trackwheel 6 Click Save View properties for a media file or folder In the media application click a media type Highlight a media file or fold
167. pe a name for the customer address book field 4 Press the Enter key You can synchronize custom address book fields on your BlackBerry device with the email application on your computer See the BlackBerry Desktop Software Online Help for more information about synchronizing custom address book fields View a contact 1 In the address book click a contact 2 Click View Change a contact 1 In the address book highlight a contact 139 Click the trackwheel Click Edit Change the contact information Click the trackwheel Click Save aun WN 1 Inthe address book highlight a contact 2 Click the trackwheel 3 Click Delete Use a pause or a wait to separate additional numbers for example a password or extension from a main phone number After dialing the main phone number your BlackBerry device either pauses before dialing the additional numbers pause or prompts you to type them wait After typing the main part of a phone number in a phone number field click the trackwheel Click Add Pause or Add Wait Type the additional numbers Click the trackwheel Click Save nk Wn You can assign a custom ring tone to a contact without changing other notifications Custom ring tone options appear with your contacts and your notification profiles When you assign a custom ring tone to a contact a new profile exception appears with your notification profiles as Calls From lt contact gt Notification profile
168. r Mark Unopened e Highlight a date field Click the trackwheel Click Mark Prior Opened Change a web feed COS GY Oy oe Oe sr igs On a web page click the trackwheel Click Bookmarks Highlight a web feed Click the trackwheel Click Edit Bookmark Change the web feed Click the trackwheel Click Save File a web feed NOW BR WN On a web page click the trackwheel Click Bookmarks Highlight a web feed Click the trackwheel Click Move Bookmark Roll the trackwheel to the new location Click the trackwheel Delete a web feed nk WN On a web page click the trackwheel Click Bookmarks Highlight a web feed Click the trackwheel Click Delete Bookmark Browser settings Clear a browser cache 1 In the browser click the trackwheel 2 Click Options 3 Click Cache Operations 4 Beside a cache type click Clear Clear browser history 1 In the browser click the trackwheel 2 Click Options 3 Click Cache Operations 4 Click Clear History Turn on JavaScript support Verify that your BlackBerry device is associated with an email account that uses BlackBerry Enterprise Server version 4 0 or later In the browser click the trackwheel Click Options Click Browser Configuration Select the Support JavaScript check box Click the trackwheel Click Save Options OF e 202 IN a Set the number of times animated graphics repeat Verify that your BlackBerry devi
169. r device these email messages should be filed or deleted in your email application Likewise any changes that you make to email messages in the email application on your computer should be reflected on your device If wireless data synchronization or wireless email reconciliation is not available on your device or you have turned them off you can use the synchronization tool of the BlackBerry Desktop Manager See the BlackBerry Desktop Software Online Help for more information Wireless email reconciliation prerequisites e If your BlackBerry device is associated with the BlackBerry Internet Service verify that your wireless service provider supports this feature e If your BlackBerry device is associated with an email account that uses a BlackBerry Enterprise Server verify that the BlackBerry Enterprise Server supports this feature For more information contact your system administrator Reconcile email messages over the wireless network Set the Wireless Reconcile option for each email address that is associated with your BlackBerry device 1 Ina message list click the trackwheel Click Options Click Email Reconciliation Set the Wireless Reconcile field to On Click the trackwheel 6 Click Save To stop reconciling email messages over the wireless network set the Wireless Reconcile field to Off S ee Oe Delete email messages over the wireless network Set the Delete On option for each email address that is associate
170. r or If Unlocked Click the trackwheel Click Save Make your BlackBerry device discoverable on fF YN In the device options click Bluetooth Click the trackwheel Click Options Set the Discoverable field to Yes Click the trackwheel Click Save Change the pairing name for your BlackBerry device anprwn In the device options click Bluetooth Click the trackwheel Click Options In the Device Name field type a name for your BlackBerry device Click the trackwheel Click Save Turn off Bluetooth connection notification oR WN 6 To turn on Bluetooth connection notification again set the LED Connection Indicator field to Yes In the device options click Bluetooth Click the trackwheel Click Options Set the LED Connection Indicator field to Off Click the trackwheel Click Save 173 Turn off the prompt that appears when connecting or pairing In the device options click Bluetooth Click a Bluetooth enabled device Click Device Properties Set the Trusted field to Yes Click the trackwheel 6 Click Save To turn on the prompt again set the Trusted field to No np WN Bluetooth technology troubleshooting cannot type a passkey on a Bluetooth enabled device If the Bluetooth enabled device that you are pairing with has no screen where you can type a passkey the passkey might already be defined On your BlackBerry device in the Enter passkey for lt device name gt field
171. rackwheel 5 Click Save Note Blocked messages might contribute to your wireless service plan data usage You can prevent messages from being forwarded to your device without contributing to data usage by turning off email message forwarding or using email message filters BRPWN Reset a blocked message counter In the device options click Security Options Click Firewall Highlight a message type Click the trackwheel Click Reset Count or Reset All Counts uP wWnN Message settings Request delivery or read confirmation for email messages Verify that your BlackBerry device is associated with an email account that uses the BlackBerry Internet Service 1 In a message list click the trackwheel 2 Click Options 3 Click Email Settings gn 1 2 In the Delivery Status Notification section perform any of the following actions e To send read notification when a sender requests it set the Send Read Receipts field e To request delivery or read notification when you send email messages set the Confirm Delivery and Confirm Read fields Click the trackwheel Click Save In a message click a contact Click Show Address To view the display name again click a contact Click Show Name Verify that your BlackBerry device is associated with an email account that uses a BlackBerry Enterprise Server that supports this feature For more information contact your system administrator If you use the BlackBerry
172. re device data from your previous device to your current device the message list shortcuts for your previous device replace the message list shortcuts for your current device To view the shortcuts for viewing one type of message in a message list view your list of saved searches 81 82 Typing Typing basics Type a symbol 1 Press the Symbol key 2 Type the letter that appears below the symbol Type an accent or special character To type an accented or special character hold the letter key and roll the trackwheel For example to type hold U and roll the trackwheel up until appears Create a link for a PIN When typing text type pin and the PIN Create a phone number link for a conference call 1 Type a phone number for the conference call bridge 2 Perform one of the following actions e Type X and the access code e Insert a pause or wait and type the access code Note If you add a pause or wait when creating a phone number link for a conference call in a message an appointment or a meeting type Tel before the phone number for the conference call bridge Do not type a space between Tel and the phone number Cut or copy text 1 With text highlighted click the trackwheel 2 Click Cut or Copy Paste text 1 Place the cursor where you want to insert the cut or copied text 2 Click the trackwheel 3 Click Paste 83 Clear a field 1 When typing text click the trackwheel 2 Click Clear
173. re responsible for acquiring any such licenses relating to Third Party Information To the extent that such intellectual property licenses may be required RIM expressly recommends that you do not install or use Third Party Information until all such applicable licenses have been acquired by you or on your behalf Your use of Third Party Information shall be governed by and subject to you agreeing to the terms of the Third Party Information licenses Any Third Party Information that is provided with RIM s products and services is provided as is RIM makes no representation warranty or guarantee whatsoever in relation to the Third Party Information and RIM assumes no liability whatsoever in relation to the Third Party Information even if RIM has been advised of the possibility of such damages or can anticipate such damages BlackBerry 8700 Series Model Number RAT4xGW Research In Motion Limited 295 Phillip Street Waterloo ON N2L 3W8 Canada Research In Motion UK Limited 200 Bath Road Slough Berkshire SL1 3XE United Kingdom Published in Canada
174. rectly e Verify that email message forwarding is turned on and that you have selected all the email message folders including your inbox folder that you want to receive email messages from e Verify that your device is not blocking messages For more information contact your system administrator Try performing the following actions e Verify that wireless email reconciliation is turned on e If your email message folders do not appear on your BlackBerry device reconcile your email messages using the email settings tool of the BlackBerry Desktop Manager See the BlackBerry Desktop Software Online Help for more information If you have set your BlackBerry device to hide filed messages and you receive a new message from an email message folder in the email application on your computer other than your inbox your device files the message If your BlackBerry device memory is full your device deletes the oldest messages from a message list Your device does not delete saved messages If wireless email reconciliation is turned on and inthe message options the Delete On field is set to Mailbox amp Handheld email messages that you delete in the email application on your computer are also deleted from your device Try performing the following actions e Wait for a short period of time Your BlackBerry device receives long messages and attachments in sections e If More available appears at the end of the message or attachment click
175. reen Keyboard Set the Key Tone field to On Click the trackwheel Click Save BWN Set the cursor speed In the device options click Screen Keyboard Set the Key Rate field Click the trackwheel Click Save RPwWN Assign an application to a Convenience key Your BlackBerry device has one Convenience key on the front of the device and one on the left side Depending on your theme you might not be able to change the application that is assigned to a Convenience key 1 In the device options click Screen Keyboard 2 Set the Convenience Key Opens fields 3 Click the trackwheel 4 Click Save Themes P About themes Depending on your wireless service provider you might be able to set a theme on your BlackBerry device that changes how items such as applications indicators words and icons appear Themes might be preloaded on your device or you might be able to download themes that are in cod file format Switch themes 1 In the device options click Theme 2 Click a theme 3 Click Activate Delete a theme You can only delete themes that you have downloaded to your BlackBerry device In the device options click Theme Highlight a theme Click the trackwheel Click Delete BPWN Download a theme Verify that your wireless service provider supports this feature 1 In the device options click Theme 2 Click the trackwheel 3 Click Download Themes Display troubleshooting My devi
176. rent mechanisms for destroying bricks or controlling the ball or paddle When you hit the ball with your paddle 50 times on any level the bricks descend one space every few seconds BrickBreaker capsules Long This capsule makes the paddle longer Slow This capsule slows down the ball Gun This capsule enables you to shoot three bullets at the bricks a bullet can destroy unbreakable bricks Laser This capsule enables you to shoot unlimited laser beams at the bricks Multi This capsule puts four balls in play Catch This capsule enables you to catch and hold the ball Flip This capsule changes the direction of the paddle Wrap This capsule enables you to move the paddle beyond the edge of the screen Bomb This capsule destroys the next brick that you hit and damages nearby bricks Life This capsule gives you an additional life BrickBreaker scoring Catching a capsule 50 points Shooting a brick with the gun 50 points Hitting a brick with the ball 10 points Shooting a brick with the laser 5 points Damaging a brick with a bomb 5 points Play BrickBreaker e To move the paddle roll the trackwheel e To release the ball in catch mode press the Space key e To shoot the laser or gun press the Space key Adjust the volume for BrickBreaker nu eow N In BrickBreaker click the trackwheel Click Options Set the Volume field Click the trackwheel Click Save Set the paddle speed 1
177. revent messages from being forwarded to your device without contributing to data usage by turning off email message forwarding or using email message filters BWN In the device options click Security Options Click Firewall Highlight a message type Click the trackwheel Click Reset Count or Reset All Counts 1 2 3 4 5 In the phone click the trackwheel Click Options Click Call Logging 4 Select a call log type option To hide call logs in a message list select the None option Wn Message shortcuts In a message e To reply to a message press R e To reply to all press L e To forward a message press F e To file a highlighted email message press I e To view the email address of a contact in a message highlight the contact Press Q To view the display name again press Q In a message list e To open a highlighted message press the Enter key e To compose a message from a message list press C To mark a message as opened or unopened press the Alt key and U To view received messages press the Alt key and I To view sent messages press the Alt key and O To view voice mail messages press the Alt key and V To view SMS text messages press the Alt key and S To view call logs press the Alt key and P To view all your messages again press the Escape key Move around a message list To move up a screen press the Shift key and the Space key To move down a screen press the S
178. rvice provider this option might not appear 1 In the device options click SMS 2 Set the Validity Period field 3 Click the trackwheel 4 Click Save Set a wireless network type for sending SMS text messages Depending on your wireless service provider this option might not appear 1 In the device options click SMS 2 Set the Network to Send Over field 3 Click the trackwheel 64 4 Click Save Message list settings View more of the subject line for messages BPWN In a message list click the trackwheel Click Options Click General Options Perform any of the following actions e Set the Display Message Header On field to 2 lines e Set the Display Time and Display Name fields to No Click the trackwheel 6 Click Save Turn off the prompt that appears before you delete items You can turn off the prompt that appears before you delete items in a message list the phone the address book the calendar the task list the memo list or the password keeper 1 Gl op Oy In an application click the trackwheel Click Options Set the Confirm Delete field to No Click the trackwheel Click Save Hide the new or unopened message indicator nk WN 6 In a message list click the trackwheel Click Options Click General Options Set the Display Message Count field to None Click the trackwheel Click Save To view the number of unopened messages again set the Display Message Cou
179. rwarding phone number You can only change call forwarding phone numbers that you have added In the phone click the trackwheel Click Options Click Call Forwarding Click the trackwheel Click Edit Numbers Click a phone number Click Edit Change the phone number Click the trackwheel con ankwn Delete a call forwarding phone number You can only delete call forwarding phone numbers that you have added In the phone click the trackwheel Click Options Click Call Forwarding Click the trackwheel Click Edit Numbers Click a phone number Click Delete NOOO BP WN 26 Call blocking About call blocking You can block all incoming calls or block incoming calls only when your BlackBerry device roams to another wireless network You can also block all outgoing calls and all outgoing international calls or you can block outgoing international calls only when your device roams to another wireless network Call blocking prerequisites e Verify that your wireless service plan includes this service e Verify that your wireless service provider has set up your SIM card for this service e Verify that your wireless service provider has provided you with a call blocking password Block calls In the phone click the trackwheel Click Options Click Call Barring Highlight a call blocking option Click the trackwheel Click Enable 7 Type your call blocking password To stop blocking calls highlight a call
180. s and various patents including one or more of the following U S patents 6 278 442 6 271 605 6 219 694 6 075 470 6 073 318 D445 428 D433 460 D416 256 Other patents are registered or pending in various countries around the world Visit www rim com patents for a list of RIM as hereinafter defined patents This document is provided as is and Research In Motion Limited and its affiliated companies RIM assume no responsibility for any typographical technical or other inaccuracies in this document In order to protect RIM proprietary and confidential information and or trade secrets this document may describe some aspects of RIM technology in generalized terms RIM reserves the right to periodically change information that is contained in this document however RIM makes no commitment to provide any such changes updates enhancements or other additions to this document to you in a timely manner or at all RIM MAKES NO REPRESENTATIONS WARRANTIES CONDITIONS OR COVENANTS EITHER EXPRESS OR IMPLIED INCLUDING WITHOUT LIMITATION ANY EXPRESS OR IMPLIED WARRANTIES OR CONDITIONS OF FITNESS FOR A PARTICULAR PURPOSE NON INFRINGEMENT MERCHANTABILITY DURABILITY TITLE OR RELATED TO THE PERFORMANCE OR NON PERFORMANCE OF ANY SOFTWARE REFERENCED HEREIN OR PERFORMANCE OF ANY SERVICES REFERENCED HEREIN IN CONNECTION WITH YOUR USE OF THIS DOCUMENTATION NEITHER RIM NOR ITS RESPECTIVE DIRECTORS OFFICERS EMPLOYEES OR CONSULTANTS SHALL BE LIABLE TO
181. s verify that the Delete On field is set to Mailbox amp Handheld Organizer data is not synchronizing over the wireless network Try performing the following actions e Verify that your BlackBerry device is connected to the wireless network e Verify that wireless data synchronization is turned on in the address book calendar task list and memo list 227 Browser troubleshooting No browser is available on my device Try performing the following actions e Verify that your BlackBerry device is connected to the wireless network e Verify that your wireless service plan includes this service cannot set up automatic synchronization for bookmarks When you add a bookmark you can only set the Auto Synchronize and Start Time fields if content protection is turned off Media troubleshooting cannot sort pictures on my device Your BlackBerry device sorts pictures in descending order by date You cannot change this sort order Map troubleshooting cannot view a location Verify that no punctuation marks appear in the location information Diagonal lines appear on a map Diagonal lines appear on a map when your BlackBerry device loads new location information cannot forward directions Verify that you are viewing directions in Directions mode or that you have highlighted a route in Locations mode Contact troubleshooting cannot find the Add Custom Phone Tune menu item If you have already assigned a custom ring to
182. sasciys sazsa te aetberasceeseazeusceaconeasgan secneccestinisece seca ennnucescantaettia View properties for an application Delete a third party application View the size of anapplication database sinionnrinnisisionia a a NNN N E EAEE EEAS NESI VA FREESE ENFERN EERST teins 123 APPC TOUDI ES NOOL ge airaa eei te AAE AARE EEAS EN Ea LESE RETARA EEA AEE A EN EOCENE ENEE aan 123 Media file management Pictures Ritig TONES anean RAA AEE EEE EEHEHE Eosi Pasi bera Hoa areh P e Irono o i r EIEE i N EEIE rHS Media shortcuts Media troubleshooting Maps Locations DIKES 1e EEEE EEEE EEEE ETAETA T ETATE A A EEEE A VEETEE TETEE EEES EE E AEEA Map basics Tracking Location DOOKMAYKS sscssesenscvescssscvanssesepaseassossccsvanstyonutnstoxseCsaesdsepasus Sede hasktyessenstesesCs Relea sbel SESEK SOE Ai rnia CANAR LEa etOL SESE nA SE Aena N E aa KONALA SEAE ADEE iiaea 137 Maps SNOrtCUS sinnen reeek SHEA ISH ESERIES T niise IR STAN ai I HESAR iS AEREE SEIR REE TESTES EEEN Ar PTR EEEn 15 Maptroubleshooting seasann eatis PNAS ASEENA toss aos AEEA EAEN Er MSAC A GEEET AOSE 138 Contact basics Mailing lists i Caler UD say co asssecousenscouszcasadcasbacstscosbactotassbguazsatsbaasunasenpseayddceebacenbandngcbessisebsssstonssgeabscenbedegdeasbsenainsbsceedscoabaaca HER aS EHan AERE a HEREHERE ER Categories Address lookup SIM FONG ING DOOR arnim ne AAEE GEETA AENEA EAE OEE OAE EEO AAE OOYE EA A 145 Contact list S
183. se MMS If MMS templates are available click a template BPWN Perform one of the following actions 7 nk wWwn e Ifthe contact is not in your address book click Use Once Click Email or Phone Type an email address or an MMS phone number Click the trackwheel e Ifthe contact is in your address book click a contact Click an email address or MMS phone number Type a message Click the trackwheel Click Send When composing an MMS message click the trackwheel Click Attach Picture or Attach Audio Click a picture or an audio file To add other pictures or audio files repeat steps 1 through 3 To customize the slide show perform any of the following actions e To add text to a slide highlight the blank field below the attachment Type text e To set how long a slide appears set the Slide Duration field e To move an item on a slide click the item Click Move Field Roll the trackwheel to the new location Click the trackwheel You can record and send voice notes that are up to a minute long ak WN uk WN In the voice notes application click OK Record a voice note To pause recording click the trackwheel To resume recording press the Escape key When you finish recording click the trackwheel Click Send as MMS When composing a message click the trackwheel Click Options Set the Importance field Click the trackwheel Click Save 1 In a sent message click the trackwheel Perfor
184. seaeesaseesaseesanessass About synchronization COTES sac coassscasesnseesnsctsenstsi sbi nsnbiorebinceiaeetaassedaesabnsz doovdceibgnstsodsticostsedotdesstsedstsoscbd debdnes hie s EINS Hesabi EEA AERAR RE E Taahe Erini Manage email reconciliation conflicts Manage data synchronization conflicts About backing up and restoring device data ou ccsesssssssssessssescssessssssssusecsseesssecessecsnsessusecsnsessnscesucesneessncesnscesnssesuscesnssssnsessuesnseesnscessscesnseesneessneesneeecnstesnecesnsesneeeseseess Witeless data restoration prerequisites siriene ketier iiieoo rini i E hT ENEE HE EiS SEE HEHn vest edoadgbnsszbesedeededehieotbNbesbivisddbes Delet all d viced tasrsiasniisiaarinseniiasiiiii ie TEREE SAO N SAA Scns RANEE A i boos Empty the deleted items folder on your computer from your device Synchronization troubleshooting Browser Browser basics Links pictures and Web page addresses inisio rissaa ris i ea aN La cube ozes0usedsssevsschdsncvh bleu deas cdebdusb ued AERE hcubsbaesas chdsvdvabicbndvasa cabs auatbabohacltace 109 WEED PAGES C US SES nanona Lens scpovtesaycasnt aun R A T a E R OaE Oa m1 Bookmarks Web feeds Browser settings Browser security Browser push Browser shortcuts Browser troubleshooting sisuna ereen rE SOSENKA SE EEE ARLE EA ANANA 122 MAP PNG ACI ON Seon E A E E I AI E A ita ene N RTS Vaa o IEE NEE 1010111 c1 2101 1 AEEA ERE EOE EA EEPE SET REEE AET ecsstscaseeny sccvexsivasce
185. send Hide sent messages BPWN In a message list click the trackwheel Click Options Click General Options Set the Hide Sent Messages field to Yes 61 5 Click the trackwheel 6 Click Save Note If you set your device to hide sent messages sent messages continue to appear in the history of SMS text messages Cell broadcasting Cell broadcasting is designed to enable wireless service providers to use SMS text messaging to send information to all BlackBerry devices in a specific geographical area simultaneously You can receive cell broadcast messages that contain a specific type of information by subscribing to a cell broadcast channel that provides that type of information Different cell broadcast channels send different cell broadcast messages For example one cell broadcast channel might send regular weather forecasts while another might send traffic reports OO Verify that your wireless service provider supports this feature Verify that your SIM card is set up with a cell broadcast channel or your wireless service provider has provided you with the ID for a cell broadcast channel Verify that your SIM card supports the display language that you want to use for cell broadcast messages In the device options click Advanced Options Click Cell Broadcast Set the Cell Broadcasting Service field to On Perform one of the following actions e Ifa cell broadcast channel appears on the screen select the
186. sensncezsnepennvesnsvs oss zussvecscpensvoconvaontezonssacsepacnacss acsscensvvasssyaaciecst vbestspnsbscepsvassvstatasstsensoSegseag E SETIEN KERSEET SERES EVRESEL SKANES a 51 Sent messages Message list settings Message ShortCUtS 5ss szep nsesceopaestszespsnsntascogsenzsceozstvagas 54 yonbaznorssuszszea aveaduoon aeapaeestsueadesssivezssenzacenactoa H ES EES NSH REKE S Sa H HES iiis HHS i iit 11 Message MOUDE S NOOTIN aerer AEEA EANA AESA NENO EAI DRYAS AEAEE AI NED EEE EENEN 48 SMS text MeSSAGeS i sisssssscssssssisssssessscasssssacanssastscoassssasdascassnasbsdeodbsasscactzcasdusssosassasessadesdsnssdsansossasonssavensdbssssassoasensabeielnacddnsbasdessassavenssadaussesdasshssatesstacasenassstesansadesaaaszeitcs 59 SMS text MESSAGE DAS CS nasin eI nat AE IETS rE EA E HANS EATS IEE AREST EAT EERE ASEA E RE ARREN 59 A LEET 10 E AEE A A OANEI ATEA AANEEN TONE AEI AANE Cell broadcasting Message settings Messagelist setting Secs cs pcs cenenssasezssaetanastavactsnstssaccsadeosuozyencanvv egoseect bless avosgtesu S eiae iE E N Sa aan dees ar S ieaS e ea aei EEE SEa EEan AAS RESAS ire TEA iS 45 Message ShOrtCUTS 3 cccsscosencsesnsscosescxnedipeeconsevssssuveascponserousensesensssessseden onoasspbsbvbssssens ety peas shenthoosdseseseastonsvposdsneussenbssanusoassbeasdesenesbleseqsseaseatshesbavseesussonsvesnutasteesteapsbussorsveersoestife 1 Message TROUPES I OEIAG rfen tatt inei SAES t eiA HE HIT SES HO Ere EESE NEARE I EiS IEEE SE EEES
187. ss service provider has set up your SIM card for a SIM card phone book In the address book click the trackwheel Click SIM Phone Book Highlight a contact Click the trackwheel Click Edit Change the contact information Click the trackwheel Click Save 90 SO OT NS Delete a SIM card contact Verify that your wireless service provider has set up your SIM card for a SIM card phone book In the address book click the trackwheel Click SIM Phone Book Highlight a contact Click the trackwheel Click Delete nk WN Store SMS text messages on your SIM card If you set your SIM card to store SMS text messages the SIM card does not delete SMS text messages after the BlackBerry device imports them to a message list 1 In the device options click SMS 2 Set the Leave Messages On SIM Card field to Yes 3 Click the trackwheel 4 Click Save To stop storing SMS text messages on your SIM card set the Leave Messages On SIM Card field to No If you set this field to No SMS text messages on your SIM card are deleted after the device imports them to a message list About SIM card security Use SIM card security to add another level of security to your device This level of security is designed to prevent unauthorized use of your BlackBerry device or SIM card by locking the SIM card with a PIN code If you lock your SIM card other people cannot remove your SIM card and insert their own and they cannot remove your SIM
188. ss the Enter key e To compose a message from a message list press C e To mark a message as opened or unopened press the Alt key and U e To view received messages press the Alt key and I e To view sent messages press the Alt key and O e To view voice mail messages press the Alt key and V To view SMS text messages press the Alt key and S e To view call logs press the Alt key and P e To view all your messages again press the Escape key Move around a message list e To move up a screen press the Shift key and the Space key e To move down a screen press the Space key e To move to the top of a message list press T e To move to the bottom of a message list press B e To move to the next date press N e To move to the previous date press P e To move to the next unopened item press U e To move to the next related message press J e To move to the previous related message press K Message troubleshooting cannot send SMS text messages Try performing the following actions e Verify that your BlackBerry device is connected to the wireless network If you are not in a wireless coverage area your device should send the messages when you return to a wireless coverage area e Verify that your wireless service plan includes this service e Verify that fixed dialing is turned off am not receiving SMS text messages Try performing the following actions e Verify that your BlackBerry device is conn
189. ssenger on the contact list screen highlight a contact 2 Click the trackwheel 3 Click Delete Contact 1 In BlackBerry Messenger on the contact list screen highlight a contact Click the trackwheel 3 Click Contact Info unk WN In BlackBerry Messenger on the contact list screen highlight a contact Click the trackwheel Click Rename Contact Type a name Click OK 1 In BlackBerry Messenger on the contact list screen click the trackwheel 2 Click Add Group 3 Type a name for the group 4 Click OK Move a contact to a group In BlackBerry Messenger on the contact list screen highlight a contact Click the trackwheel Click Move Contact 4 Click a group Wn Note A contact can only be in one group at a time If you move a contact to a group the contact is moved out of the group it was in originally Rename a group In BlackBerry Messenger on the contact list screen highlight a group Click the trackwheel Click Rename Group Type a name for the group Click OK nk WN Delete a group You must move your contacts out of a group before you can delete that group 1 In BlackBerry Messenger highlight a group 2 Click the trackwheel 3 Click Delete Group Note There must be at least one group in your BlackBerry Messenger contact list you cannot delete the last remaining group in your contact list Conversations Start a conversation 1 In BlackBerry Messenger
190. st for a specific email address Send an email message 1 Ina message list click the trackwheel 2 Click Compose Email 3 Inthe To field perform one of the following actions e Type an email address e Type a contact name e Type part of a contact name Click a contact 4 Type a message 5 Click the trackwheel 6 Click Send Note If your BlackBerry device is associated with more than one email address in the Send Using field you can set the email address that you want to use to send the email message Save a draft of a message 1 When composing a message click the trackwheel 2 Click Save Draft Blind carbon copy a contact 1 When composing a message click the trackwheel 2 Click Add Bcc Attach a contact to a message 1 When composing a message click the trackwheel 2 Click Attach Address 35 3 Click a contact 4 Click Continue Set the importance level for a message When composing a message click the trackwheel Click Options Set the Importance field Click the trackwheel Click Save nu oe w N Save a message 1 In a message click the trackwheel 2 Click Save Reply to a message 1 In a message click the trackwheel 2 Click Reply or Reply to All Delete the original text from a reply message 1 When replying to a message click the trackwheel 2 Click Delete Original Text Forward a message 1 In a message click the trackwheel 2 Click Forward or Forwar
191. t e To leave a conference call and answer the incoming call click Answer Drop All To end the call press the End key Ignore a call Click Ignore Mute a call During a call press the Mute key To turn mute off press the Mute key again Place a call on hold 1 During a call click the trackwheel 2 Click Hold To resume a call click the trackwheel Click Resume Turn on the speakerphone During a call press the Speakerphone key To turn off the speakerphone press the Speakerphone key again Do not hold the BlackBerry device near your ear while you use the speakerphone Hearing damage can occur For more information see the safety and product information booklet for your device Dial using numbers or letters When you type a letter in a phone number your BlackBerry device dials the number that is associated with the letter on a conventional phone keypad e To type a number press a number key e To type a letter hold the Alt key Press the letter key Switch applications during a call 1 During a call click the trackwheel 2 Click Home Screen Note If you switch to a different application and you want to end the call press the End key Switch calls 1 During a call if you receive another call click Answer Hold Current 2 Click Swap Make a call when the device is locked Verify that dialing from the Lock screen is turned on 1 On the Lock screen roll the trackwheel 2 Click Place Call
192. t Home Screen Image nk wn Download a Home screen background Verify that your wireless service provider supports this feature In the media application click a media type Click a media folder that contains pictures Click Open Click the trackwheel Click Download Images uk WN Set the display font In the device options click Screen Keyboard Set the font fields Click the trackwheel Click Save BPWN About organizing applications Depending on your theme application icons can appear on the Home screen or in an application list If your theme uses an application list the first few applications in the application list might also appear on the Home screen as favorites Organize applications Depending on your theme you might not be able to hide some applications on the Home screen or in the application list 1 On the Home screen click the Application icon 2 Highlight an application 3 Perform one of the following actions 192 e To move the application hold the Alt key and click the trackwheel Click Move Application Roll the trackwheel to the new location Click the trackwheel e To hide the application hold the Alt key and click the trackwheel Click Hide Application e To view a hidden application hold the Alt key and click the trackwheel Click Show All Hold the Alt key and click the application Click Hide Application Keyboard settings Turn on key tones In the device options click Sc
193. t appear Try performing the following actions e Verify that Bluetooth technology is turned on e Verify that you have added Bluetooth enabled devices to the paired Bluetooth enabled devices list cannot pair with a Bluetooth enabled device Try performing the following actions 229 e Verify that your BlackBerry device is compatible with the Bluetooth enabled device See the documentation that came with the Bluetooth enabled device for more information e Turn off encryption for Bluetooth connections between your BlackBerry device and the Bluetooth enabled device In the device options click Bluetooth Click a Bluetooth enabled device Click Device Properties Set the Encryption field to Disabled Click the trackwheel Click Save cannot share contacts with a paired Bluetooth enabled device Try performing the following actions e Verify that Bluetooth technology is turned on e Verify that your BlackBerry device is paired with the Bluetooth enabled device e Verify that in the Bluetooth options the Address Book Transfer field is set to Enabled e Verify that your BlackBerry device is connected to a Bluetooth enabled device that supports the Handsfree profile or the Object Push profile See the documentation that came with the Bluetooth enabled device for more information about supported profiles Notification profile troubleshooting My device is vibrating more times than expected For calls the number of times that
194. tachment or web page press F e To search for text in a presentation attachment verify that you are viewing the presentation in text view or in text and slide view Press F 94 Attachments Attachment basics About attachments You can view several file attachment types on your BlackBerry device including zip htm html doc dot ppt pdf wpd txt vcf and xls files You can also view bmp gif jpg png tif and wmf files and play wav files If you save an email message that contains an attachment that you have opened the email message and the attachment are stored in the device memory until you delete the email message Open an attachment Verify that your BlackBerry device is associated with an email account that uses the BlackBerry Internet Service or a BlackBerry Enterprise Server that supports this feature For more information contact your wireless service provider or system administrator 1 Ina message click the trackwheel 2 Click Open Attachment 3 If the message contains more than one attachment on the Attachments screen click an attachment Click Retrieve Follow a link in an attachment Some attachments might contain links to embedded content such as tables pictures footnotes text boxes or comments 1 In an attachment click a link 2 Click Retrieve To return to the attachment press the Escape key View properties for an attachment You can view the size author publicatio
195. tents To move to a specific heading click a heading Click View 96 Spreadsheet attachments Move to a specific cell In a spreadsheet click the trackwheel Click Go to Cell Type the cell co ordinates Click the trackwheel RPWN View the content of a cell 1 Ina spreadsheet cell click the trackwheel 2 Click View Cell View a list of worksheets 1 Ina spreadsheet click the trackwheel 2 Click Table of Contents To move to a specific worksheet click a worksheet Click View Switch worksheets 1 In a spreadsheet click the trackwheel 2 Click Next Sheet or Prev Sheet Change the size of a column In a spreadsheet perform one of the following actions e To change the size of a column click the column label Click a size e To view all the text in a column click the column label Click Fit e Tochange the size of all the columns in the spreadsheet click the unmarked column label in the upper left corner of the spreadsheet Click a size e To change the column size for all spreadsheets click the trackwheel Click Options Set the Column Width field Click the trackwheel Click Save Set display options for a spreadsheet 1 In a spreadsheet click the trackwheel 2 Click Options 3 Perform any of the following actions 97 e To view the gridlines in the spreadsheet set the Show Gridlines field to Yes e To label spreadsheet rows with numbers and columns with letters set the Display Labels field to
196. the BlackBerry device vibrates is not determined by the number of vibrations that you set in your notification profile The device vibrates until the caller or the wireless network ends the connection am not receiving notification for incoming calls or messages Try performing the following actions e Inthe profile list verify that the Off profile is turned off e Ina notification profile exception verify that the Custom Phone Tune field is not set to Mute cannot set some fields when creating a Calls From notification profile exception If you assign a custom ring tone to a contact in the address book a Calls From profile exception appears in the profile list Because these exceptions are for calls only you can only set the Custom Phone Tune field Display troubleshooting My device screen turns off When you do not use your BlackBerry device for a period of time the screen turns off to conserve battery power To turn on the screen roll the trackwheel or press a key 230 My display settings changed Depending on your theme display settings such as your font and Home screen background might change when you switch themes Language troubleshooting Some characters do not appear correctly on my device The BlackBerry Enterprise Server or BlackBerry Internet Service that is associated with your BlackBerry device might not support the characters For more information contact your system administrator or your wireless servi
197. the device options click Language 2 Set the Input Language field 3 Click the trackwheel 4 Click Save Turn off the shortcut for switching typing input languages Verify that your BlackBerry Device Software supports multiple languages For more information contact your system administrator or wireless service provider 1 In the device options click Language 2 Set the Use Input Method Shortcut field to No 3 Click the trackwheel 4 Click Save 195 To turn on the shortcut for switching typing input languages again set the Use Input Method Shortcut field to Yes To receive notification when you switch typing input languages set the Notify me field to Yes Set display options for contacts You can set how your contacts appear in all applications including the phone message list address book and calendar In the device options click Language Set the Name Display field to Last name First name Click the trackwheel 4 Click Save To sort your contacts by first name set the Name Display field to First name Last name Wn Language troubleshooting Some characters do not appear correctly on my device The BlackBerry Enterprise Server or BlackBerry Internet Service that is associated with your BlackBerry device might not support the characters For more information contact your system administrator or your wireless service provider 196 Wireless network coverage Find information about wireless coverage
198. the message press the Escape key View a full picture on a web page 1 Ona web page highlight a picture 2 Click the trackwheel 3 Click Full Image Zoom in to or out from a picture 1 Ina picture click the trackwheel 2 Click Zoom 3 Roll the trackwheel To zoom back to the original picture size click the trackwheel Click Zoom 1 1 Rotate a picture 1 Ina picture click the trackwheel 2 Click Rotate The picture turns 90 degrees in a clockwise direction Set how pictures load in the browser In the browser click the trackwheel Click Options Click Browser Configuration Perform one of the following actions e To load pictures on WML web pages only set the Show Images field to On WML Pages Only e To stop pictures from loading on all web pages set the Show Images field to No PWN e To turn off placeholders for pictures set the Show Image Placeholders field to No 5 Click the trackwheel 6 Click Save Options Load pictures on a web page 1 Ona web page click the trackwheel 2 Perform one of the following actions e To load some pictures click More Images e To load all pictures click All Images Web page requests About saving web pages and web page requests While a web page is loading you can save the web page request in a message list When you save a web page request you can use other pages while you are waiting for the web page to load You can also save web pages to a message list
199. tion Click the trackwheel Click Save Set criteria for randomly generated passwords nPpWN In the password keeper click the trackwheel Click Options Set the random password fields Click the trackwheel Click Save Options View a password in the password keeper i 2 In the password keeper click a password Click View Change a password in the password keeper OF E NS In the password keeper highlight a password Press the Menu key Click the trackwheel Click Edit Change the password information Click the trackwheel Click Save Hide passwords in the password keeper 210 PWN In the password keeper click the trackwheel Click Options Set the Show Password field to No Click the trackwheel 5 Click Save Options To show passwords in the password keeper again set the Show Password field to Yes Turn off the prompt that appears before you delete items You can turn off the prompt that appears before you delete items in a message list the phone the address book the calendar the task list the memo list or the password keeper 1 In an application click the trackwheel Click Options Set the Confirm Delete field to No Click the trackwheel Click Save uh ee ea Delete a password from the password keeper 1 Inthe password keeper highlight a password 2 Click the trackwheel 3 Click Delete Change the password keeper password 1 Inthe password keeper click the tra
200. tion is turned on e If your email message folders do not appear on your BlackBerry device reconcile your email messages using the email settings tool of the BlackBerry Desktop Manager See the BlackBerry Desktop Software Online Help for more information received notification of a new message but no new messages appear in my message list If you have set your BlackBerry device to hide filed messages and you receive a new message from an email message folder in the email application on your computer other than your inbox your device files the message Some messages no longer appear on my device If your BlackBerry device memory is full your device deletes the oldest messages from a message list Your device does not delete saved messages If wireless email reconciliation is turned on and in the message options the Delete On field is set to Mailbox amp Handheld email messages that you delete in the email application on your computer are also deleted from your device A message or attachment is truncated Try performing the following actions e Wait for a short period of time Your BlackBerry device receives long messages and attachments in sections e If More available appears at the end of the message or attachment click the trackwheel Click More or More All Some email message folders appear dimmed If you cannot forward email messages from an email message folder the check box beside the folder appears dimmed Try perform
201. u can apply more than one category to a task on your BlackBerry device but only one category synchronizes with the task in Lotus Notes Categories are shared between the address book the task list and the memo list and changes that you make in one application are made in all applications Create a category for contacts tasks or memos In the address book task list or memo list click the trackwheel Click Filter Click the trackwheel Click New Type a name for the category Anpwne Press the Enter key twice Categorize a contact task or memo When creating or changing a contact task or memo click the trackwheel Click Categories Select the check box beside a category Click the trackwheel Click Save nk WN Sort contacts tasks or memos by category 1 In the address book task list or memo list click the trackwheel 2 Click Filter 164 3 Select the check box next to a category Delete a contact task or memo from a category NOU BB WN When changing a contact task or memo click the trackwheel Click Categories Highlight a category Click the trackwheel Clear the check box beside the category Click the trackwheel Click Save Delete a category BRPWN 5 Note In the address book task list or memo list click the trackwheel Click Filter Highlight a category Click the trackwheel Click Delete When you delete a category contacts tasks or memos
202. us section of the screen to indicate that your device is deleting a copy of the private key from the temporary device memory A lock indicator appears when the device has deleted the key Verify that you have set a BlackBerry device password In the device options click Security Options Click General Settings Set the Content Protection field to Enabled To set content protection to exclude your contacts set the Include Address Book field to No Click the trackwheel Click Save O n e Won Verify that content protection is turned on You can set the strength of the encryption that your BlackBerry device uses to protect data that you receive when your device is locked In the device options click Security Options Click General Settings Set the Strength field Click the trackwheel BWN 5 Click Save About encryption keys If your BlackBerry device is associated with an email account that uses a BlackBerry Enterprise Server or BlackBerry Desktop Redirector your device is designed to use an encryption key to protect data as it travels between the BlackBerry Enterprise Server or BlackBerry Desktop Redirector and your device You should generate a new encryption key every 2 weeks Generate an encryption key Verify that your BlackBerry device is associated with an email account that uses BlackBerry Enterprise Server version 4 0 or later If your device is associated with an email account that uses an earlier v
203. ut categories You can create categories to group your contacts tasks and memos You can also narrow the contacts tasks and memos that appear based on categories Category names are not case sensitive More than one category can apply to a contact task or memo If you use IBM Lotus Notes you can apply more than one category to a task on your BlackBerry device but only one category synchronizes with the task in Lotus Notes Categories are shared between the address book the task list and the memo list and changes that you make in one application are made in all applications Create a category for contacts tasks or memos 1 In the address book task list or memo list click the trackwheel 2 Click Filter 3 Click the trackwheel 4 5 6 Click New Type a name for the category Press the Enter key twice Categorize a contact task or memo np WN Sort 1 2 3 When creating or changing a contact task or memo click the trackwheel Click Categories Select the check box beside a category Click the trackwheel Click Save contacts tasks or memos by category In the address book task list or memo list click the trackwheel Click Filter Select the check box next to a category Delete a contact task or memo from a category Noon RB WN When changing a contact task or memo click the trackwheel Click Categories Highlight a category Click the trackwheel Clear the check b
204. ve to provide login information before you can access the wireless network Contact your wireless service provider for more information about roaming Switch wireless networks manually Verify that your wireless service provider has set up your SIM card for this service By default your BlackBerry device switches to an appropriate wireless network automatically when you travel 1 In the device options click Network Set the Network Selection Mode field to Manual Click Scan for Available Networks Click a wireless network Click Select Network Click the trackwheel 7 Click Save To connect to your wireless service provider s network again set the Network Selection Mode field to Automatic An WN 199 Wireless network coverage troubleshooting cannot connect to a wireless network Try performing the following actions e Verify that your SIM card is inserted in your BlackBerry device correctly e Verify that you have turned on the connection to the wireless network e Verify that you are connected to your wireless service provider s network If you switched wireless networks manually your device remains connected to that wireless network until you select your wireless service provider s network again 200 Power and battery Turn off your device Depending on your theme the location or name for Turn Power Off might differ from the location or name in this procedure For more information about application locations and names
205. wer level for your device is low Turn off Bluetooth connection notification In the device options click Bluetooth Click the trackwheel Click Options Set the LED Connection Indicator field to Off Click the trackwheel Click Save An pwn 181 To turn on Bluetooth connection notification again set the LED Connection Indicator field to Yes In the device options click Screen Keyboard Set the LED Coverage Indicator field to On Click the trackwheel 4 Click Save When your BlackBerry device is connected to the wireless network the LED light flashes green To turn off wireless coverage notification again set the LED Coverage Indicator field to Off Wn Custom notification You can create notification profile exceptions to receive different notification for incoming messages and calls from specific contacts For example you can create a notification profile exception that uses the Loud profile for incoming messages and calls from a specific contact regardless of your active notification profile Your BlackBerry device applies notification profile exceptions in the order in which they appear in the notification profile exception list If you create multiple notification profile exceptions that include the same contact place the notification profile exception that you want your device to apply first in the list Your device has one preloaded notification profile exception for important calls You can add co
206. wheel Click Register Now Generate an encryption key Verify that data service is turned on Resend the message Try performing the following actions Verify that your BlackBerry device is connected to the wireless network If you are not in a wireless coverage area you should receive messages when you return to a wireless coverage area If you created an email address or added an existing email address to your device using the email setup web site verify that you have received an activation message on your device from the BlackBerry Internet Service If you have not received an activation message the message might take a short period of time to arrive use the email setup web site to send a service book to your device Ifyou have not received a registration message from the wireless network register your device In the device options click Advanced Options Click Host Routing Table Click the trackwheel Click Register Now Verify that data service is turned on If you use email message filters verify that the options for email message filters are set correctly Verify that email message forwarding is turned on and that you have selected all the email message folders including your inbox folder that you want to receive email messages from Verify that your device is not blocking messages For more information contact your system administrator Try performing the following actions Verify that wireless email reconcilia
207. xt letter is capitalized To capitalize a letter hold the letter key until the capitalized letter appears To type the alternate character on a key press the Alt key and the character key To type an accented or special character hold the letter key and roll the trackwheel For example to type hold U and roll the trackwheel up until appears Release the letter key when the accented or special character appears To type a number in a number field press a number key You do not need to press the Alt key To type a number in a password field hold the Alt key and press the number key To turn on NUM lock press the Alt key and the Left Shift key To turn on CAP lock press the Alt key and the Right Shift key To turn off NUM lock or CAP lock press the Shift key To switch typing input languages on the Language screen verify that the Use Input Language Shortcut field is set to Yes Hold the Alt key and press the Enter key Continue to hold the Alt key and highlight a language Release the Alt key Insert symbols To insert an at sign or a period in an email address field press the Space key To type a symbol press the Symbol key Type the letter that appears below the symbol To type the currency symbol assigned to the Currency key press the Currency key Work with text To highlight a line of text press the Shift key and roll the trackwheel To highlight text character by character hold the Shift key and roll the trac
208. y Options Click TLS or WTLS Set the security options Click the trackwheel Click Save nk WN ILS op IS TLS Default Set the type of TLS or SSL connection that your browser uses for HTTP connections To use a direct TLS or SSL connection set this field to Handheld To use Triple DES and TLS or SSL set this field to Proxy Allow HTTP Redirections Set whether a prompt appears before a secure web page redirects your browser to another web page Protocol Set the protocol that your BlackBerry device uses for TLS connections between the browser and content servers Encryption Strength Set whether your browser only accepts and sends data that is encrypted using 128 bit encryption To only accept and send data that is encrypted using 128 bit encryption set this field to Strong Only To accept and send data that is encrypted using 128 bit encryption or 56 bit encryption set this field to Allow Weak Allow FIPS Algorithms Only Set whether your browser accepts and sends data that is encrypted using only FIPS approved algorithms Prompt for Server Trust Set whether a prompt appears when your browser tries to connect to an untrusted content server that your device does not have a authentication certificate for Prompt for Domain Name Set whether a prompt appears when your browser tries to connect to a content server and the domain name on the authentication certificate for the content server does not match the web address to
209. your organization s address book Verify that your BlackBerry device is associated with an email account that uses a BlackBerry Enterprise Server that supports this feature For more information contact your system administrator In the address book click the trackwheel Click Lookup Type part or all of a contact name Click the trackwheel PWN Manage address lookup results 1 In the address lookup results highlight a contact 144 2 Click the trackwheel 3 Perform one of the following actions e To add a contact to your address book click Add e To add all the contacts click Add All e To view information for a contact click View e To delete a contact from the address lookup results click Delete e To delete the address lookup results click Delete Lookup e To start a new address lookup click Lookup SIM card phone book About the SIM card phone book Use the SIM card phone book to access contacts that you have added to your SIM card The SIM card phone book is different from the address book on your BlackBerry device If you switch SIM cards the contacts in the SIM card phone book change You can add ADN entries to your SIM card phone book You can also search for ADN or SDN entries ADN entries appear in plain text and SDN entries appear in bold Load the SIM card phone book In the address book click the trackwheel Click SIM Phone Book Wait for the SIM card phone book to load Press the Escape key

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