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Axis Communications 212 PTZ Security Camera User Manual

1. poena AXIS 212 PTZ 3 3V max 50mA 2 9 e g doorbell Q Terminal Connectors Schematics AXIS 212 PTZ Troubleshooting Troubleshooting Checking the Firmware Firmware is software that determines the functionality of the AXIS 212 PTZ One of your first actions when troubleshooting a problem should be to check the currently installed firmware version The latest version may contain a correction that fixes your particular problem The current firmware version in your camera can be seen on the page Setup Basic Configuration Upgrading the Firmware When you upgrade the firmware with a file from the Axis Web site your camera will receive the latest available functionality Always read the upgrade instructions and release notes available with each new release before updating the firmware AXIS 212 PTZ Network Camera Live View Setup Help Basic Configuration Server Maintenance Q Maintain Server Video amp Image Fact imme EN Restart Restart the AXIS 212 PTZ Network Camera Audio Restore Resets all parameters except the IP parameters to the original factory settings gt Live View Config Default Resets all parameters to the original factory settings PTZ Configuration Upgrade Server Event Configuration Upgrade the AXIS 212 PTZ Network Camera with the latest firmware i Browse System Options Specify the firm
2. CIF Common Intermediate Format CIF refers to the analog video resolutions 352x288 pixels PAL and 352x240 pixels NTSC See also Resolution Client Server Client server describes the relationship between two computer programs in which one program the client makes a service request from another program the server which fulfils the request Typically multiple client programs share the services of a common server program A web browser is a client program that requests services the sending of web pages or files from a web server CMOS Complementary Metal Oxide Semiconductor CMOS is a widely used type of semiconductor that uses both negative and positive circuits Since only one of the circuit types is on at any given time CMOS chips require less power than chips using just one type of transistor CMOS image sensors also allow processing circuits to be included on the same chip an advantage not possible with CCD sensors which are also much more expensive to produce Codec In communications engineering a codec is usually a coder decoder Codecs are used in integrated circuits or chips that convert e g analog video and audio signals into a digital format for transmission The codec also converts received digital signals back into analog format A codec uses analog to digital conversion and digital to analog conversion in the same chip Codec can also mean compression decompression in which case it is generally taken to m
3. Network UPnP The camera includes support for UPnP which is enabled by default If also enabled on your computer the camera will automatically be detected and a new icon will be added to My Network Places Note UPnP must also be enabled on your Windows XP or ME computer To do this open the Control Panel from the Start Menu and select Add Remove Programs Select Add Remove Windows Components and open the Networking Services section Click Details and then select UPnP as the service to add Network RTP MPEG 4 These settings are the port range IP address port number video and audio and Time To Live value to use for the video stream s in multicast MPEG 4 format Only certain IP addresses and port numbers should be used for multicast streams For more information please see the online help Network Bonjour The AXIS 212 PTZ includes support for Bonjour When enabled the camera is automatically detected by operating systems and clients that support Bonjour Ports amp Devices I O Ports the pinout interface support and the control and monitoring functions provided by this connector are described in The I O Terminal Connector on page 40 LED Settings The Status indicator LED on the front of the camera can be set to flash at a configurable interval or to not light up at all whenever the unit is accessed For a listing of all LED behavior see page 7 or the online help Note that the LED does not flash when
4. AXIS 212 PTZ Network Camera User s Manual About this Document This manual is intended for administrators and users of the AXIS 212 PTZ Network Camera and is applicable for software release 4 40 and later It includes instructions for using and managing the AXIS 212 PTZ on your network Previous experience of networking will be of use when using this product Some knowledge of UNIX or Linux based systems may also be beneficial for developing shell scripts and applications Later versions of this document will be posted to the Axis Website as required See also the product s online help available via the Web based interface Safety Notices Used In This Manual Caution Indicates a potential hazard that can damage the product Important Indicates a hazard that can seriously impair operation Do not proceed beyond any of the above notices until you have fully understood the implications Intellectual Property Rights Axis AB has intellectual property rights relating to technology embodied in the product described in this document In particular and without limitation these intellectual property rights may include one or more of the patents listed at http www axis com patent htm and one or more additional patents or pending patent applications in the US and other countries This product contains licensed third party software For more information see the menu item About in the product s user interface or visit the AXIS 21
5. and there are hardware protocols and software protocols Proxy server In an organization that uses the Internet a proxy server acts as an intermediary between a workstation user and the Internet This provides security administrative control and a caching service Any proxy server associated with a gateway server or part of a gateway server effectively separates the organization s network from the outside network and the local firewall It is the firewall server that protects the network against outside intrusion A proxy server receives requests for Internet services such as web page requests from many users If the proxy server is also a cache server it looks in its local cache of previously downloaded web pages If it finds the page it is returned to the user without forwarding the request to the Internet If the page is not in the cache the proxy server acting as a client on behalf of the user uses one of its own IP addresses to request the page from another server over the Internet When the requested page is returned the proxy server forwards it to the user that originally requested it PTZ Pan tilt and zoom P VOP See VOP Resolution Image resolution is a measure of how much detail a digital image can hold the greater the resolution the greater the level of detail Resolution can be specified as the number of pixel columns width by the number of pixel rows height e g 320x240 Alternatively the total num
6. technology licensed Fraunhofer by mp rd cud IIS SUS institut Refer to FHG audio Integrierte Schaltungen home page http www iis fraunhofer de amm Support Should you require any technical assistance please contact your Axis reseller If your questions cannot be answered immediately your reseller will forward your queries through the appropriate channels to ensure a rapid response If you are connected to the Internet you can Download user documentation and firmware updates Find answers to resolved problems in the FAQ database e Search by product category or phrases Report problems to Axis support by logging in to your private support area Visit Axis Support at www axis com techsup Safety Notice Battery Replacement The AXIS 212 PTZ uses a 3 0V CR2032 Lithium battery as the power supply for its internal real time clock RTC Under normal conditions this battery will last for a minimum of 5 years Low battery power affects the operation of the RTC causing it to reset at every power up A log message will appear when the battery needs replacing The battery should not be replaced unless required If the battery does need replacing please observe the following Danger of Explosion if battery is incorrectly replaced Replace only with the same or equivalent battery as recommended by the manufacturer Dispose of used batteries according to the manufacturer s instructions RoHS This product c
7. O A OK Certificate OK Network jo DE ICALE switch E Certificate Authority CA A RADIUS y 9 server Certificate Protected network 1 A CA server provides the required signed certificates 2 The Axis video device requests access to the protected network at the network switch The switch forwards the video device s CA certificate to the RADIUS server which then replies to the switch 3 The switch forwards the RADIUS server s CA certificate to the video device which also replies to the switch 4 The switch keeps track of all responses to the validation requests If all certificates are validated the Axis video device is allowed access to the protected network via a pre configured port RADIUS RADIUS Remote Authentication Dial In User Service is an AAA Authentication Authorization and Accounting protocol for applications such as network access or IP mobility It is intended to work in both local and roaming situations 32 AXIS 212 PTZ System Options CA servers In cryptography a Certification Authority CA is an entity that provides signed digital certificates for use by other parties and thus acts a trusted third party There are many commercial CA s that charge for their services Institutions and governments may have their own CA and there are free CA s available Date amp Time Current Server Time displays the current date and time 24h clock The time can be
8. The HTTP protocol and the FTP protocols allow you to request specific files from remote computers but do not allow you logon as a user of that computer With Telnet you log on as a regular user with whatever privileges you may have been granted for specific applications and data residing on that computer TVL TV Lines A method of defining resolutions in analog video UDP User Datagram Protocol UDP is a communications protocol that offers limited service for exchanging data in a network that uses the Internet Protocol IP UDP is an alternative to the Transmission Control Protocol TCP The advantage of UDP is that it is not required to deliver all data and may drop network packets when there is e g network congestion This is suitable for live video as there is no point in re transmitting old information that will not be displayed anyway Unicast Communication between a single sender and a single receiver over a network A new connection is established for each new user URL Uniform Resource Locator An address on the network USB Universal Serial Bus A plug and play interface between a computer and peripheral devices e g scanners printers etc Varifocal lens A varifocal lens provides a wide range of focal lengths as opposed to a lens with a fixed focal length which only provides one VPN Virtual Private Network This creates a secure tunnel between the points within the VPN Only devices with the corr
9. enabled Notes e An alternative HTTP port can be used be active even if NAT traversal is disabled This is useful if e g your NAT router does not support UPnP and you need to manually configure port forwarding in the NAT router e f a manually selected port is already in use another will automatically be selected When the port is selected automatically it will be displayed in this field This can be changed by entering a new port number and clicking Save 35 AXIS 212 PTZ System Options FTP The FTP server running in the AXIS 212 PTZ enables the upload of e g new firmware user applications etc Check the box to enable the service RTSP The RTSP protocol allows a connecting client to start an MPEG 4 stream Enter the RTSP port number to use The default setting is 554 Network Traffic The default connection setting is Auto negotiate which means that the correct speed is automatically selected If necessary you can set the connection speed by selecting it from the drop down list 10BaseT Half Full Duplex or 100BaseTX Half Full Duplex Maximum bandwidth Specify in Mbit s or Kbit s the maximum bandwidth that the AXIS 212 PTZ is allowed to use on your network This is a useful function when connecting the AXIS 212 PTZ to busy or heavily loaded networks The default setting is Unlimited For more information please refer to the online help Network SOCKS SOCKS is a networking proxy protocol The AXIS 212 PTZ ca
10. select the default method for viewing video images for your browser The camera will attempt to show the video images in the selected video format and viewer If this is not possible the camera will override the settings and select the best available combination Browser Viewer Description AMC Recommended viewer in Windows Internet Explorer MPEG 4 Motion JPEG QuickTime MPEG 4 only Windows Java applet A slower imaging alternative to AMC Requires one of the following installed on the client Internet Explorer JVM J2SE 1 4 2 or higher JRE J2SE 5 0 or higher Still image Displays still images only Hit the Refresh button in your browser to view a new image Server Push Recommended viewer for other browsers Motion JPEG QuickTime MPEG 4 only Other browsers Java applet A slower imaging alternative to Server Push Motion JPEG only Still image Displays still images only Hit the Refresh button in your browser to view a new image Check the Show viewer toolbar box to display e g the AXIS Media Control AMC or the QuickTime viewer toolbar under the video image in your browser Viewer Settings Check the Show viewer toolbar box to show the viewer toolbar under the image on the Live View page Uncheck the Enable MPEG 4 decoder installation checkbox to disable the installation of the MPEG 4 decoder included with AMC Check the Show crosshair in PTZ joystick mode box to show a red position indic
11. Recovery Procedure If power or the network connection to the camera is lost during the upgrade the process will fail and the unit will become unresponsive A flashing red Status LED indicates a failed upgrade To recover the unit follow the steps below The serial number is found on the label attached to the bottom of the camera 1 UNIX Linux From the command line type the following arp s IP address of camera Serial number temp ping s 408 IP address of camera Windows From a command DOS prompt type the following arp s IP address of camera Serial number ping 1 408 t IP address of camera 2 Ifthe unit does not reply within a few seconds restart it and wait for a reply Press CTRL C to stop Ping 3 Open a browser and type in the camera s IP address In the page that appears use the Browse button to select the upgrade file to use e g axis212ptz bin Then click the Load button to restart the upgrade process 4 After the upgrade has completed 1 10 minutes the unit will automatically restart and show a steady green on the Power and Status LEDs and flashing green or amber on the Network LED 5 Referring to the installation guide reinstall the camera If the emergency recovery procedure does not get the camera up and running again please contact Axis support at www axis com techsup Axis Support If you contact Axis support please help us to help you solve your problems by providing the server re
12. and video servers directly on the Live View page These are known as External Video sources Once configured these external video sources are available from the drop down list on the Live View page Click the Add button to open the External Video Source Setup dialog which is used to make all the necessary settings Enter the IP address or host name of the external video source you wish to add Depending on the external source select either MPEG 2 MPEG 4 or Motion JPEG as the type of video stream to receive Sequence Mode The Live View page can be configured to rotate through selected preset positions and or external video sources in a set order or randomly Select the desired preset positions sources and enter the time to display each position Click Save O The Sequence buttons will appear on the Live View page to enable the viewer to start and stop the sequence mode For more information see Preset Positions on page 25 24 AXIS 212 PTZ PTZ Configuration PTZ Configuration Preset Positions A preset position is a pre defined camera view that can quickly and easily be viewed AXIS AXIS 212 PTZ Network Camera Live View Setup Help Basic Configuration Preset Positions 2 From Preset Position Setup use the Pan Tilt and videos image ST i Audio Zoom PTZ controls to steer the camera to the required position When satisfied with the camera s Live View Config Use currant petition as Home PTZ Configurati
13. ar enu 8 Access from a browser occ 8 Setting the Pass WO decae Di s mies Qe QE Eire E e ub ad dre uit ns 8 AXIS Media Control ek pex e RR ee keke eda Rd RE ee Ripe Rr e ARR a ce Rc a ea i 9 Accessing the camera from the Internet 20 cece eee nn 9 The Live Vie We PAG Oia eee tonne a tp ena p ecards n cox rogavi RR e eee Fare ate aec des 10 Pan Tilt Zoom Controls 11 Th control panel i tir re eie dose aa 11 AMC audio controls usce ep eras rx Rhe Rex eR ra panda e iE RR ease ew eas RD eee 11 Video Streams ccs uisus pcc M ELM E LUAM ULIS LIEU UM Eur 12 Stream YPES esee gutter eer da e RD Re REP E E ar erar de do e E BS RD EROR ra cR E s 12 MPEG 4 protocols and communication methods 0 0 eee eens 13 How to stream MPEG 4 0 eee nee n n 13 date CHEN T Cx 14 Other MPEG 4 clients tame seeker ek e ba Dee bee ob E A e s nd mdi te Dee 14 Other methods of accessing the video stream 0 cece ee 14 uncut 15 Accessing the Setup tools sssssssseeeseeeeseeee ehh hmm rn 15 Video and Image SettingS sis sies ck E eR RR pies back ye E Er hr ERU EUEGUL EU E ERR RR RE Ro 16 OVE ra VAM AOS x mm 17 Please see the online helpfor more information 0 00 cece eee e tee tenet nnne 17 Advanced Camera Settings lsssiessssesseeeeeeeeee hr 17 Please see the online helpfor more information on these settings 0 cece cence eee eee 17 Advanced MPEG 4 SettingS 0 0 ccc cece eee een e 18 Aud
14. displayed in 12h clock format in the Overlay see below New Server Time Select your time zone from the drop down list If you want the server clock to automatically adjust for daylight savings time select Automatically adjust for daylight saving time changes From the Time Mode section select the preferred method to use for setting the time e Synchronize with computer time sets the time from the clock on your computer e Synchronize with NTP server the camera will obtain the time from an NTP server every 60 minutes e Set manually this option allows you to manually set the time and date Note If using a host name for the NTP server a DNS server must be configured under TCP IP settings See Network TCP IP below Date amp Time Format Used in Images specify the formats for the date and time 12h or 24h displayed in the video streams Use the predefined formats or use your own custom date and time formats See Advanced File Naming amp Date Time Formats in the online help for information on how to create your own file formats Network Basic TCP IP Settings IP Address Configuration The AXIS 212 PTZ supports both IP version 4 and IP version 6 Both versions may be enabled simultaneously and at least one version must always be enabled When using IPv4 the IP address can be set automatically via DHCP or a static IP address can be set manually If IPv6 is enabled your camera will receive an IP address accordi
15. increases the amount of bandwidth used Please see the online help for further information on these settings Overlay Settings Use these settings to include A usrumsem a an image as an overlay and or Text date and A b the date and time along with text of your own time overlay Image overlay TR Text overlays are all included on one line at the top or bottom of the video image Image overlays can be placed anywhere in the video image See Overlay Image on page 17 for instructions on how to upload an overlay image to the AXIS 212 PTZ Video Stream Define the maximum video stream time per session in seconds minutes or hours When the set time has expired a new stream can be started by refreshing the page in the browser For unlimited video stream time select the Unlimited radio button Note that the maximum video stream time does not apply to clients connecting via multicast The frame rate allowed to each viewer can also be limited to reduce bandwidth usage To allow the highest available frame rate select the Unlimited radio button 16 AXIS 212 PTZ Configuration For a preview of the image before saving click Test When satisfied with the settings click Save Please note that the preview image will be in JPEG format even though the settings are valid both for Motion JPEG and MPEG 4 Overlay Image An overlay image is an image included in the video image Follow these instructions to upload and use an over
16. reach the image sensor Mbit s Megabits per second A measure of the bit rate i e the rate at which bits are passing a given point Commonly used to give the speed of a network A LAN might run at 10 or 100 Mbit s See also Bit rate Monitor A monitor is very similar to a standard television set but lacks the electronics to pick up regular television signals Motion JPEG Motion JPEG is a simple compression decompression echnique for networked video Latency is low and image quality is guaranteed regardless of movement or complexity of the image Image quality is controlled by adjusting the compression level which in turn provides control over the file size and thereby the bit rate High quality individual images from the Motion JPEG stream are easily extracted See also JPEG Megapixel See Pixel MPEG Moving Picture Experts Group The Moving Picture Experts Group develops standards for digital video and audio compression It operates under the auspices of the International Organization for Standardization ISO The MPEG standards are an evolving series each designed for a different purpose MPEG 2 MPEG 2 is the designation for a group of audio and video coding standards and is typically used to encode audio and video for broadcast signals including digital satellite and Cable TV MPEG 2 with some modifications is also the coding format used by standard commercial DVD movies MPEG 4 MPEG 4 is a group of
17. required for as long as required e As single JPEG images in a browser Enter e g the path http lt ip gt axis cgi jpg image cgi resolution CIF e Windows Media Player This requires AMC and the MPEG 4 decoder to be installed The paths that can be used are listed below in the order of preference e Unicast via RTP axrtpu lt ip gt mpeg4 media amp e Unicast via RTSP axrtsp lt ip gt mpeg4 media amp e Unicast via RTSP tunneled via HTTP axrtsphttp lt ip gt mpeg4 media amp e Unicast via RTSP tunneled via HTTPS axrtsphttps lt ip gt mpeg4 media amp e Multicast axrtpm lt ip gt mpeg4 media amp Notes lt ip gt IP address 14 AXIS 212 PTZ Configuration Configuration The AXIS 212 PTZ is configured from the setup tools which are available from the link in the web interface The setup tools can be used by administrators who have unrestricted access to all the Setup tools operators who have access to the Video amp Image Live View Config and Event Configuration settings See Security Users on page 30 for more information on user access control The descriptions below show examples of the features available in the AXIS 212 PTZ For details of each setting please refer to the online help available from the setup tools Click to access the online help Accessing the Setup tools Follow the instructions below to access the Setup Tools from a browser 1 Start your browser and enter the IP add
18. the stream is retrieved using MPEG 4 multicast 37 AXIS 212 PTZ System Options Maintenance e Restart The camera is restarted without changing any of the settings e Restore The camera is restarted and most current settings are reset to factory default values The settings that will not be reset are as follows e the boot protocol DHCP or static e the static IP address e the default router e the subnet mask Default The default button should be used with caution Pressing this will return all of the camera s settings to the factory default values including the IP address Upgrade Server See Upgrading the Firmware on page 41 Backup To take a backup of all of the parameters and any user defined scripts click this button If necessary it will then be possible to return to the previous settings if settings are changed and there is unexpected behavior Restore Click the Browse button to locate the saved backup file see above and then click the Restore button The settings will be restored to the previous configuration Note Backup and Restore can only be used on the same unit running the same firmware This feature is not intended for the configuration of multiple units or for firmware upgrades Support The support overview page provides valuable information on troubleshooting and contact information System Overview Provides a quick look over the camera s status and settings Information that can
19. 2 PTZ support pages at http www axis com techsup This product contains source code copyright Apple Computer Inc under the terms of Apple Public Source License 2 0 see http www opensource apple com apsl The source code is available from http developer apple com darwin projects bonjour Legal Considerations Video and audio surveillance can be prohibited by laws that vary from country to country Check the laws in your local region before using this product for surveillance purposes This product includes one 1 MPEG 4 decoder license To purchase further licenses contact your reseller Electromagnetic Compatibility EMC This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Re orient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment to an outlet on a different circuit to the receiver Consult your dealer or an experienced radio TV technician for help Shielded STP network cables must
20. Motion Detection Event handling Image rotation other than 180 degrees Poor quality snapshot images Screen incorrectly configured on your worksta tion In Display Properties configure your screen to show at least 65000 colors i e at least 16 bit Using only 16 or 256 colors will produce dithering artifacts in the image No Pan Tilt Zoom movement Problem with QuickTime Limited click in image functionality in QuickTime use the pan tilt zoom toolbars instead Browser freezes Netscape 7 x or Mozilla 1 4 or later can some times freeze on a slow computer Lower the image resolution Problems uploading files Limited space There is only limited space available for the upload of your own files Try deleting existing files to free up space Motion Detection triggers unexpectedly Changes in luminance Motion detection is based upon changes in luminance in the image This means that if there are sudden changes in the lighting motion detection may be triggered mistakenly Lower the sensitivity setting to avoid problems with luminance No audio Incorrect setup Check the sound card in the PC Ensure that the mute button is not pressed and the volume settings are correct No audio or very poor audio quality Audio volume too low high Volume settings incorrect Check that the correct Audio Input source is selected under Setup Audio Source Select Microphone for the in
21. N intranet WAN internet p M Broadband NAT m 7 ouer NE SS Internet Eg gt A Notes For NAT traversal to work this must also be supported by the broadband router e The broadband router has many different names NAT router Network router Internet Gateway Broadband sharing device or Home firewall but the essential purpose of the device is the same Enable Disable When enabled the AXIS 212 PTZ will attempt to configure port mapping in a NAT router on your network using UPnP Note that UPnP must be enabled in the camera see System Options gt Network gt UPnP AXIS Internet Dynamic DNS Service Use this free service to assign a host name user friendly name for easy access to your camera If the IP address of the camera or NAT router changes the AXIS Internet Dynamic DNS Service will automatically be updated with the new IP address Use manually selected NAT router Select this option to manually select a NAT router and enter the IP address for the router in the field provided If a router is not manually specified the AXIS 212 PTZ will automatically search for NAT routers on your network If more than one router is found the default router will be selected Alternative HTTP port Select this option to manually define an external HTTP port Enter the port number in the field provided If no port is entered here a port number will automatically be selected when NAT traversal is
22. Network Green Steady for connection to 100 Mbit s network Flashes for network activity Amber Steady for connection to 10 Mbit s network Flashes for network activity Unlit No connection Status Green Shows steady green for normal operation Note The Status LED can be configured to be unlit during normal operation or to flash only when the camera is accessed See the online help files for more information Go to Setup gt System Options gt LED settings Amber Steady during startup reset to factory default or when restoring settings Red Slow flash for failed upgrade Power Green Normal operation Amber Flashes green amber during firmware upgrade Network 4 connector up Note To achieve correct image orientation the AXIS 212 PTZ must be mounted with the network connector facing upwards AXIS 212 PTZ Accessing the Camera Accessing the Camera To install the camera on the network please see the supplied installation guide The camera can be used with most standard operating systems and browsers The recommended browser is Microsoft Internet Explorer with Windows Safari with Macintosh and Mozilla with other operating systems Notes e To view streaming video in Microsoft Internet Explorer set your browser to allow ActiveX controls and allow the AXIS Media Control AMC to be installed on your workstation e QuickTime and Real Player are also supported for viewing streaming MPEG 4 video and audio f your workstation
23. Password CAM START CAM STOP pan Loh tm User name root ZOOR wu Tel Password oria PEET poires Ld Confirm password oK The password for the pre configured administrator root must be changed before the product can be used If the password for root is lost the product must be reset to the factory default settings by pressing the button located in the product s casing Please see the user documentation for more information 2 Enter a password and then re enter it to confirm the spelling Click OK 3 Enter the user name root in the login dialog when requested 4 Enter the password as set in step 2 above and click OK If the password is lost the camera must be reset to the factory default settings See page 39 5 If required click Yes to install the AXIS Media Control AMC You will need administrator rights on the computer to do this Note The default administrator user name root is permanent and cannot be deleted AXIS 212 PTZ Accessing the Camera AXIS Media Control The AXIS Media Control AMC is installed automatically the first time the camera is accessed from Microsoft Internet Explorer The AMC control panel can be opened by right clicking on the video image in the Live View web page The AMC control panel can be used to configure various video and audio settings Please see the readme file included in the tool for more information Accessing the camera from the Internet Once installed the camera is acc
24. This value is used to mark the traffic s IP header When the marked traffic reaches a network router or switch the DSCP value in the IP header tells the router or switch which type of treatment to apply to this type of traffic for example how much bandwidth to reserve for it Note that DSCP values can be entered in decimal or hexadecimal form but saved values are always shown in decimal For more information on Quality of Service please see the Axis support web at www axis com techsup 36 AXIS 212 PTZ System Options Network SMTP email Enter the host names or addresses for your primary and secondary mail servers in the fields provided to enable the sending of notifications and image video email messages from the camera to predefined addresses via SMTP If your mail server requires authentication check the box for Use authentication to log in to this server and enter the necessary information Network SNMP The Simple Network Management Protocol SNMP allows remote management of network devices Depending on the level of security required select the version of SNMP to use The three levels of security are e SNMP VI includes no security e SNMP V2c uses very simple security The community name can be specified as a password for read or read write access to all supported SNMP objects The community is the group of network devices using SNMP e SNMP V3 provides encryption and secure passwords HTTPS must be enabled
25. With no moving parts this camera offers guard tour functionality without wear and tear The built in Power over Ethernet support reduces cabling and installation costs as well as consolidating power for higher reliability Simultaneous Motion JPEG and MPEG 4 video streams a comprehensive set of network security features and two way audio support increase the surveillance and monitoring options l For indoor use only e Instant one click Pan Tilt and Zoom e PTZ with no moving parts no wear and tear e Simultaneous MPEG 4 and Motion JPEG for optimized quality and bandwidth Power over Ethernet for reduced cabling and consolidated power e Two way audio including built in microphone and detection alarm e 140 pan and 105 tilt e Pan amp Tilt speed 400 1 sec e 3x instant zoom e Tamperproof mounting AXIS 212 PTZ Product Features Key features Overview Camera unit Status HP 1 0 terminal indicator Control lt connector Power button LL connector 1 Audio out E Audio in Power Network Network indicator indicator connector LED LED Dome casing Serial number S N The serial number is required during the installation Please make a note of the serial number and retain for future reference Power connector For connection of the PS H power adapter included I O terminal connector The I O terminal connector provides the p
26. Z Network Camera eiia pic Rar e g record and save images to an FIP server and or send a notification Basic Configuration Event Types O e mail to a pre configured e mail address with a pre configured mes Video amp Image p g p g 9 Name Status Enabl Priority Trig Sched Actions _ sage Images can be sent as e mail attachments Audio gt Live View Config Triggered Event PTZ Configuration Event Configuration Instructions A Triggered event can be activated by e g 5 cd Add triggered _ Add scheduled J _ Copy Medity Remove e a push button connected to the camera s input port System Options About Fu FTP upload Hu HTTP upload Eu Email upload O Output port En Email notification Hn HTTP notification Tn TCP notification P PTZ preset G Guard Tour e detected movement in a configured motion detection window e a manually activated action e g from an action button in the web interface e audio that is e g louder than a specified level on restart reboot after e g power loss How to set up a triggered event This example describes how to set up the camera to upload images when e g the main door is opened Click Add triggered on the Event types page Enter a descriptive name for the event e g Main door open 1 2 3 Set the priority High Normal or Low see the online help 4 Set the Respond to Trigger parameters for when the event will be active e g onl
27. a requires Internet access Click Settings to register your AXIS 212 PTZ with the Axis Internet Dynamic DNS service or to modify the existing settings requires access to the Internet The domain name currently registered at the Axis Internet Dynamic DNS service for your product can be removed at any time For more information please refer to the online help Network Advanced TCP IP Settings DNS Configuration DNS Domain Name Service provides the translation of host names to IP addresses on your network Obtain DNS server address via DHCP automatically use the DNS server settings provided by the DHCP server Click the View button to see the current settings Use the following DNS server address enter the desired DNS server by specifying the following e Domain name enter the domain s to search for the host name used by the AXIS 212 PTZ Multiple domains can be separated by semicolons The host name is always the first part of a Fully Qualified Domain Name e g myserver is the host name in the Fully Qualified Domain Name myserver mycompany com where mycompany com is the Domain name e Primary DNS server enter the IP address of the primary DNS server e Secondary DNS server will be used if the primary DNS server is unavailable Domain name enter the domain s to search for the host name used by the AXIS 212 PTZ Multiple domains can be separated by semicolons The host name is always the first part of a Fully Q
28. across the network This section describes how to configure the basic audio settings for the AXIS 212 PTZ e g set the communication mode and adjust the sound levels in the microphone and speaker connected to the camera Enable Audio Check this box to enable audio in the AXIS 212 PTZ Audio Channels Half duplex mode transmits and receives audio in both directions but only in one direction at a time This means that you must select when to receive or transmit audio with the push to talk button To speak press and hold the button check that the microphone is not muted When finished speaking release the button and you will receive audio from the other end of the connection Note that the push to talk button is configured from AMC see AXIS Media Control on page 9 It is also possible to configure the push to talk button so that it toggles between speaking and listening modes When selecting Simplex Network Camera speaker only mode the speaker connected to the camera will play audio but no audio will be transmitted from the camera to other web clients This could be used to e g provide spoken instructions to a person seen in the camera This mode requires you to use the push to talk button Simplex Network Camera microphone only mode transmits audio only from the AXIS 212 PTZ to web clients It will not receive audio from any other web clients This can be used in remote monitoring web attractions etc to provide live audio as well
29. as video of a monitored situation When using half duplex the Send the sound from the active client to all other clients option transmits the audio signal from the client that is talking to all the other clients 19 AXIS 212 PTZ Audio Settings Audio Input Audio from an external microphone or a line source can be connected to the Audio in connector of the AXIS 212 PTZ The audio source must be set to Microphone or Line depending on the connected device The Enable microphone power option provides DC power for an external microphone If using a small electret condenser microphone such as a clip on mic or a PC microphone this option needs to be enabled Notes eTo prevent unauthorized listening the internal microphone can be disabled by inserting a plug in the Audio in connector eTo use a high impedance dynamic microphone DC power should not be enabled DC power will not harm the microphone but if you are uncertain try switching it off and on The default value is DC power enabled To use a professional microphone requiring 48V phantom power you need an external power supply and must use a balanced unbalanced converter audio transformer in between If there are problems with the sound input being too low or high adjust the input gain for the microphone attached to the AXIS 212 PTZ Select the desired audio Encoding format AAC G711 or G726 Depending on the selected encoding set the desired audio quality Bit rate The se
30. ator on the live view page when joystick navigation mode is selected Use PTZ joystick mode as default Sets the PTZ mode to joystick which can be changed temporarily on the PTZ Control Panel but will default to joystick if this is selected Enable recording button When enabled clicking this button will start an MPEG 4 recording Please see the online help for further details HTML Examples You can add live video from the AXIS 212 PTZ to your own web site The camera can transmit a Motion JPEG stream to up to 20 simultaneous connections although an administrator can restrict this to fewer If MPEG 4 is set as video format multicasting is used and the video stream will be available for an unlimited number of viewers connected to the parts of the network where multicast is enabled Please note that a separate MPEG 4 license is required for each viewer Select the preferred Video Format from the drop down list The available options are Motion JPEG MPEG 4 using AMC and MPEG 4 using QuickTime The Motion JPEG selection has additional settings for Image type Image size and other optional settings to configure the video stream to suit your Web page Click Update once satisfied The camera generates the required source code for your configuration Copy this code and paste it into your own Web page code 23 AXIS 212 PTZ Live View Config External Video The AXIS 212 PTZ can also display video images from other Axis network cameras
31. audio and video coding standards and related technology The primary uses for the MPEG 4 standard are web streaming media and CD distribution conversational videophone and broadcast television Most of the features included in MPEG 4 are left to individual developers to decide whether to implement them or not This means that there are probably no complete implementations of the entire MPEG 4 set of standards To deal with this the standard includes the concept of profiles and levels allowing a specific set of capabilities to be defined in a manner appropriate for a subset of applications Multicast Bandwidth conserving technology that reduces bandwidth usage by simultaneously delivering a single stream of information to multiple network recipients Multiplexer A multiplexer is a high speed switch that provides full screen images from up to 16 analog cameras Multiplexers can playback everything that happened on any one camera with no interference from the other cameras on the system Network connectivity The physical wired or wireless and logical protocol connection of a computer network or an individual device to a network such as the Internet or a LAN NTSC National Television System Committee NTSC is the television and video standard in the United States NTSC delivers 525 lines at 60 half frames second NWay is a telecommunications protocol used to automatically negotiate the highest available transm
32. b 34 Network SOCKS ssa ist yer reign Exe p RS Rx eras x E er a LORE ERES CORE RR E Edw ERR 36 Network QoS Quality of service aus circo o EX o E reor lw OC RICE ROM OR ERROR UU Ras 36 Network SMTP email 37 Network SNMP us scones pee de eae rrr paka Re RR RR Cab rade KR AURA saan a RR RR Rd 37 Networks UPAR a ERR PCT 37 Network RTP MPEG 4 sssssseessee RR a 37 Network BONO aviacion UEM 37 Ports Et DEVICES rr ona roca 37 LED Settings oes ex ERE A A A AAA AA AA AS 37 Maitena asia ii abc de 38 A Een 38 DE METH eM 38 Resetting to the Factory Default Settings 02 cece eee eens 39 The I O Terminal Connector 40 Pinout and InterfaCE ion cp peeondoxeen Busco on cdog x ee tg Role GE RR ened Bono meg dn dace 40 Troubleshootlng 2v xt A AA PERDRE RUE I Ke RE RE RR 41 DISSI EDI UTUT 42 Symptoms Possible Causes and Remedial Actions ees 43 Technical SDeCITICatlOTiSus uui ete outre a ceca D edel AA 45 General performance considerations nn 47 Optimizing YOU SYSTEM sini Rh Ree ERR XAR REZVERAerkieertenerire ner rau goi se dn 47 BandWId Tit cash RE E ERROR TII TET 48 Glossary of Terms s cick se Rx REX dag dene do 49 lcg 54 AXIS 212 PTZ Product Features Product Features AXIS 212 PTZ Network Camera is ideal for surveillance and remote monitoring offering overview images and instant one click Pan Tilt Zoom control It combines a 3 Megapixel sensor with a wide angle lens providing VGA resolution
33. be used with this unit to ensure compliance with EMC standards USA This equipment has been tested and found to comply with the limits for a Class B computing device pursuant to Subpart B of Part 15 of FCC rules which are designed to provide reasonable protection against such interference when operated in a commercial environment Operation of this equipment in a residential area is likely to cause interference in which case the user at his her own expense will be required to take whatever measures may be required to correct the interference Canada This Class B digital apparatus complies with Canadian ICES 003 Europe C This digital equipment fulfills the requirements for radiated emission according to limit B of EN55022 1998 and the requirements for immunity according to EN55024 1998 residential commercial and light industry Japan This is a class B product based on the standard of the Voluntary Control Council for Interference from Information Technology Equipment VCCI If this is used near a radio or television receiver in a domestic environment it may cause radio interference Install and use the equipment according to the instruction manual Australia This electronic device meets the requirements of the Radio communications Electromagnetic Compatibility Standard AS NZS CISPR22 2002 Equipment Modifications This equipment must be installed and used in strict accordance with the instructions given in the user
34. be found here includes the camera s Firmware version IP address Security Event and Image settings and Recent log items Many of the captions are also links to the proper Setup page to conveniently make adjustments in the cameras settings Logs amp Reports When contacting Axis support please be sure to provide a valid Server Report with your query View Information The Log file the Server Report and the Parameter List all provide valuable information for troubleshooting and when contacting Axis support Configuration Log Level for Log Files From the drop down list select the level of information to be added to the Log file Log Level for Email From the drop down list select the level of information to send as email and enter the destination email address Advanced Scripting This is a powerful and advanced function that enables the use of custom scripts Caution Improper use may cause unexpected behavior or even cause loss of contact with the unit If a script does cause problems reset the unit to its factory default settings A backup file may be of use to return the unit to its latest configuration Axis strongly recommends that you do not use this function unless you fully understand the consequences Axis support does not provide assistance for problems with customized scripts For more information please visit the Developer pages at www axis com developer 38 AXIS 212 PTZ System Options Plain Config Thi
35. ber of pixels usually in megapixels in the image can be used In analog systems it is also common to use other format designations such as CIF QCIF 4CIF etc RTCP Real Time Control Protocol RTCP provides support for real time conferencing of groups of any size within an intranet This support includes source identification and support for gateways like audio and video bridges as well as multicast to unicast translators RTCP offers quality of service feedback from receivers to the multicast AXIS 212 PTZ Glossary of Terms group as well as support for the synchronization of different media streams RTP Real Time Transport Protocol RTP is an Internet protocol for the transport of real time data e g audio and video It can be used for media on demand as well as interactive services such as Internet telephony RTSP Real Time Streaming Protocol RTSP is a control protocol and a starting point for negotiating transports such as RTP multicast and Unicast and for negotiating codecs RTSP can be considered a remote control for controlling the media stream delivered by a media server RTSP servers typically use RTP as the protocol for the actual transport of audio video data Router A device that determines the next network point to which a packet should be forwarded on its way to its final destination A router creates and or maintains a special routing table that stores information on how best to reach certain destina
36. chnical Specifications Technical Specifications Item Specification Model AXIS 212 PTZ Network Camera Image sensor 3 1 Megapixel 1 2 Micron progressive scan CMOS Lens Fujinon F1 8 fixed iris Focal length 2 7mm Focus range 0 2m infinity from front of lens Angle of view Horizontal 44 140 Vertical 35 105 Zoom 3x 0 1s from wide to tele Minimum 10 Lux Wide mode illumination 20 Lux Tele mode Pan range 70 instant pan Tilt range 52 instant tilt Video compression Motion JPEG MPEG 4 Part 2 ISO IEC 14496 2 with motion estimation Profiles Advanced Simple Profile and Simple Profile Resolutions 9 resolutions from 640x480 to 160x120 via API 6 selections via configuration Web page Frame rate Up to 30 frames per second in VGA Motion JPEG and MPEG 4 Video streaming Simultaneous Motion JPEG and MPEG 4 Controllable frame rate and bandwidth e Constant and variable bit rate MPEG 4 Image settings Compression levels 100 Configurable color level brightness sharpness white balance exposure control Fine tuning of behavior at low light Overlay capabilities time date text Shutter time 1 5s to 1 10000s Audio Half duplex or simplex Built in microphone and external microphone line input Mono audio output line level connects to PA system or active speaker with built in amplifier Audi
37. control panel can be used to configure various video and Yersenc 0 audio settings Please see the readme file included in the tool for more Versions information MJPEG handier 4153 MPEG ATP source filter 1 6 3 4 MPEG 2 HTTP source filter 1533 4 The AMC control panel is automatically installed on first use after es ee T io decoder 2 0 0 0 which it can be configured BE Open the AMC Control Panel from pee e Windows Control Panel from the Start menu View License View User s Manual e Alternatively right click the video image in Internet Explorer and click Settings in the menu Cancel Other MPEG 4 clients QuickTime amp Real Player To access the video stream from e g QuickTime or Real Player the following paths can be used e rtsp ip mpeg4 media amp e rtsp lt ip gt mpeg4 media 3gp Notes e The AXIS 212 PTZ supports QuickTime 6 5 1 or later and Real Player 10 5 or later QuickTime adds latency to the video and audio stream up to 3 seconds t may be possible to use other players to view the MPEG 4 stream using the paths above although this is not guaranteed by Axis e ip IP address Other methods of accessing the video stream Video images from the AXIS 212 PTZ can also be accessed in the following ways e If supported by the client the AXIS 212 PTZ can use Motion JPEG server push to display video This option maintains an open HTTP connection to the browser and sends data as and when
38. dity 20 80 RH non condensing e AXIS Camera Management tool on CD and Web based configuration e Configuration of backup and restore e Firmware upgrades over HTTP or FTP firmware available at www axis com e Camera live view Video recording to file ASF Sequence tour for up to 20 PTZ presets or external Axis video sources e Customizable HTML pages Minimum web browsing requirements e Pentium IIl CPU 500 MHz or higher or equivalent AMD e 128 MB RAM AGP graphics card 32 MB RAM Direct Draw e Windows XP 2000 DirectX 9 0 or later Internet Explorer 6 x or later For other operating systems and browsers see www axis com techsup System integration support e Open API for application integration including AXIS VAPIX API AXIS Media Control SDK Event trigger data in video stream Quality of Service QoS Layer 3 DiffServ Model Embedded Linux operating system Available at www axis com Supported protocols IPv4 v6 TCP ICMP ARP RTSP RTP RTCP UDP IGMP DHCP DNS DynDNS SOCKS NTP UPnP Bonjour HTTP HTTPS SSL TLS SNMPv1 v2c v3 MIB II SMTP FTP More information on protocol usage available at http www axis com This product includes software developed by the Open SSL Project for use in the Open SSL Tool kit www openssl org Included accessories Installation Guide CD with installation and management tools demo software and User s Manual Mounting and connector ki
39. documentation This equipment contains no user serviceable components Unauthorized equipment changes or modifications will invalidate all applicable regulatory certifications and approvals Liability Every care has been taken in the preparation of this manual Please inform your local Axis office of any inaccuracies or omissions Axis Communications AB cannot be held responsible for any technical or typographical errors and reserves the right to make changes to the product and manuals without prior notice Axis Communications AB makes no warranty of any kind with regard to the material contained within this document including but not limited to the implied warranties of merchantability and fitness for a particular purpose Axis Communications AB shall not be liable nor responsible for incidental or consequential damages in connection with the furnishing performance or use of this material Trademark Acknowledgments Apple Boa Bonjour Ethernet Internet Explorer Linux Microsoft Mozilla Netscape Navigator 0S 2 Real QuickTime UNIX Windows WWW are registered trademarks of the respective holders Java and all Java based trademarks and logos are trademarks or registered trademarks of Sun Microsystems Inc in the United States and other countries Axis Communications AB is independent of Sun Microsystems Inc UPnP is a certification mark of the UPnP Implementers Corporation This product includes MPEG 4 AAC audio coding
40. e of view is determined by the focal length of the lens A wide angle lens has a short focal length and covers a wider angle of view than standard or telephoto lenses which have longer focal lengths ARP Address Resolution Protocol This protocol is used to associate an IP address to a hardware MAC address A request is broadcast on the local network to discover the MAC address for an IP address ARTPEC Axis Real Time Picture Encoder This chip is used for image compression ASIC Application Specific Integrated Circuit A circuit designed for a specific application as opposed to a general purpose circuit such as a microprocessor Aspect ratio A ratio of width to height in images A common aspect ratio used for television screens and computer monitors is 4 3 High definition television HDTV uses an aspect ratio of 16 9 Autoiris or DC Iris This special type of iris is electrically controlled by the camera to automatically regulate the amount of light allowed to enter AVI Audio Video Interleave A video format that supports simultaneous playback of audio and video Bitmap A bitmap is a data file representing a rectangular grid of pixels It defines a display space and color for each pixel or bit in the display space This type of image is known as a raster graphic GIF and JPEG are examples of image file types that contain bitmaps Because a bitmap uses this fixed raster method it cannot easily be rescal
41. ean an algorithm or computer program for reducing the size of large files and programs Compression See Image Compression Contrast Defines the degree of difference between the lightest and darkest parts of an image or video stream DC Iris This special type of iris is electrically controlled by the camera to automatically regulate the amount of light allowed to enter DHCP Dynamic Host Configuration Protocol DHCP is a protocol that lets network administrators automate and centrally manage the assignment of Internet Protocol IP addresses to network devices in a network DHCP uses the concept of a lease or amount of time that a given IP address will be valid for a computer The lease time can vary depending on how long a user is likely to require the network connection at a particular location DHCP also supports static addresses for e g computers running web servers which need a permanent IP address DNS Domain Name System DNS is used to locate and translate Internet domain names into IP Internet Protocol addresses A domain name is a meaningful and easy to remember name for an Internet address For example the domain name www example com is much easier to remember than 192 0 34 166 The translation tables for domain names are contained in Domain name servers Domain Server Domains can also be used by organizations who wish to centralize the management of their Windows computers Each user within a domain ha
42. ect key will be able to work within the VPN The VPN network can be within a company LAN Local Area Network but different sites can also be connected over the Internet in a secure way One common use for VPN is for connecting a remote computer to the corporate network via e g a direct phone line or via the Internet VOP Video Object Plane A VOP is an image frame in an MPEG 4 video stream There are several types of VOP An I VOP is complete image frame A P VOP codes the differences between images as long as it is more efficient to do so Otherwise it codes the whole image which may also be a completely new image WAN Wide Area Network Similar to a LAN but on a larger geographical scale W LAN Wireless LAN A wireless LAN is a wireless local area network that uses radio waves as its carrier where the network connections for end users are wireless The main network structure usually uses cables Web server A Web server is a program which allows Web browsers to retrieve files from computers connected to the Internet The Web server listens for requests from Web browsers and upon receiving a request for a file sends it back to the browser The primary function of a Web server is to serve pages to other remote computers consequently it needs to be installed on a computer that is permanently connected to the Internet It also controls access to the AXIS 212 PTZ Glossary of Terms server whilst monitoring a
43. ed without losing definition Conversely a vector graphic image uses geometrical shapes to represent the image and can thus be quickly rescaled Bit rate The bit rate in kbit s or Mbit s is often referred to as speed but actually defines the number of bits time unit and not distance time unit Bluetooth Bluetooth is an open standard for wireless transmission of voice and data between mobile devices PCs handheld computers telephones and printers Bonjour Also known as zero configuration networking Bonjour enables devices to automatically discover each other on a network without having to enter IP addresses or configure DNS servers Bonjour is a trademark of Apple Computer Inc Broadband In network engineering terms this describes transmission methods where two or more signals share the same carrier In more popular terminology broadband is taken to mean high speed data transmission CCD Charged Coupled Device This light sensitive image device used in many digital cameras is a large integrated circuit that contains hundreds of thousands of photo sites pixels that convert light energy into electronic signals Its size is measured diagonally and can be 1 4 1 3 1 2 or 2 3 CGI Common Gateway Interface A specification for communication between a web server and other CGI programs For example a HTML page that contains a form might use a CGI program to process the form data once it is submitted 49
44. ere are many factors that affect bandwidth it is very difficult to predict the required amounts The settings that affect bandwidth are image resolution image compression frame rate MPEG 4 GOV settings bit rate control settings audio settings There are also factors in the monitored scene that will affect the bandwidth These are amount of motion image complexity lighting conditions For MPEG 4 if there is only limited bandwidth available and if this is more important than the image quality using a constant bit rate CBR is recommended Use a variable bit rate VBR if the image quality needs to be maintained at a higher level If supported on the network consider also using MPEG 4 multicasting as the bandwidth consumption will be much lower 48 AXIS 212 PTZ Glossary of Terms Glossary of Terms ActiveX A standard that enables software components to interact with one another in a networked environment regardless of the language s used to create them Web browsers may come into contact with ActiveX controls ActiveX documents and ActiveX scripts ActiveX controls are often downloaded and installed automatically as required AF Autofocus A system by which the camera lens automatically focuses on a selected part of the subject Angle The field of view relative to a standard lens in a 35mm still camera expressed in degrees e g 30 For practical purposes this is the area that a lens can cover where the angl
45. es the TCP IP protocols It is used to exchange files between computers devices on networks Frame A frame is a complete video image In the 2 1 interlaced scanning format of the RS 170 and CCIR formats a frame is made up of two separate fields of 262 5 or 312 5 lines interlaced at 60 or 50 Hz to form a complete frame which appears at 30 or 25 Hz In video cameras with a progressive scan each frame is scanned line by line and not interlaced most are also displayed at 30 and 25 Hz Frame rate The frame rate used to describe the frequency at which a video stream is updated is measured in frames per second fps A higher frame rate is advantageous when there is movement in the video stream as it maintains image quality throughout Full duplex Transmission of data in two directions simultaneously In an audio system this would describe e g a telephone systems Half duplex also provides bi directional communication but only in one direction at a time as in a walkie talkie system See also Simplex Gain Gain is the amplification factor and the extent to which an analog amplifier boosts the strength of a signal Amplification factors are usually expressed in terms of power Decibel dB is the most common way of quantifying the gain of an amplifier Gateway A gateway is a point in a network that acts as an entry point to another network In a corporate network for example a computer server acting as a gateway often also acts as a
46. essible on your local network LAN To access the camera from the Internet you must configure your broadband router to allow incoming data traffic to the camera One way to do this is to enable the NAT traversal feature which will attempt to automatically configure the router to allow access to the camera This is enabled from Setup gt System Options gt Network gt TCP IP Advanced For more information please see NAT traversal port mapping on page 35 See also the AXIS Internet Dynamic DNS Service at www axiscam net or for Technical notes on this and other topics visit the Axis Support Web at www axis com techsup AXIS 212 PTZ The Live View Page The Live View Page Depending on whether or not the Live View page has been customized the buttons described below may or may not be visible Video format motion JPEG The Video Format drop down list allows the video format on the Live View page to be Motion JPEG 7 temporarily changed The Output buttons control 544 45 Active Inactive click these buttons to manually start and stop a the output directly from Q connected device e g switch a light on off the Live View page These buttons are configured Sutputir Pulse click this button to activate the output for a defined under Setup Live View Q period of time e g to switch on a light for 20 seconds Config gt Layout The Action buttons can trigger an event directly from the Live View page These are configured unde
47. ewer direct access to the Live View page e Maximum number of simultaneous viewers enter a value here to restrict the number of unicast viewers accessing the unit This is useful if you need to save on bandwidth Note that all multicast viewers count as 1 viewer Security IP Address Filtering Enable IP Address Filtering to allow or deny access to the AXIS 212 PTZ Once enabled the IP addresses in the list will be allowed or denied access according to the choice made in the drop down list Allow Deny the following IP addresses The administrator can add up to 256 IP address entries to the list a single entry can contain multiple IP addresses The users from these IP addresses need to be specified in the user list with the appropriate access rights This is done from Setup System Options Security Users Referrals To prevent unauthorized clients from including the video stream from the cameras into external Web pages check the Referrals checkbox and enter the IP address or Host name of the computer that hosts the Web pages with the included video stream Several IP addresses host names can be defined and are separated by semicolons This option is only applicable to Motion JPEG video streams Notes elf the referrals feature is enabled and you wish to also allow normal access to the Live View page the product s own IP address or host name must be added to the list of allowed referrers eRestricting referrers has no effect o
48. extension of SMTP whereby the client is required to log into the mail server before or during the sending of email It can be used to allow legitimate users to send email while denying the service to unauthorized users such as spammers SNMP Simple Network Management Protocol SNMP forms part of the Internet Protocol suite as defined by the Internet Engineering Task Force The protocol can support monitoring of network attached devices for any conditions that warrant administrative attention Sockets Sockets are a method for communication between a client program and a server program over a network A socket is defined as the endpoint in a connection Sockets are created and used with a set of programming requests or function calls sometimes called the sockets application programming interface API SSL TSL Secure Socket Layer Transport Layer Security These two protocols SSL is succeeded by TSL are cryptographic protocols that provide secure communication on a network SSL is commonly used over HTTP to form HTTPS as used e g on the Internet for electronic financial transactions SSL uses public key certificates to verify the identity of the server Subnet subnet mask A subnet is an identifiably separate part of an organization s network Typically a subnet may represent all the machines at one geographic location in one building or on the same local area network LAN Having an organization s network divided into sub
49. ger and Post trigger buffers will be lost if the connection to the event server fails 27 AXIS 212 PTZ Event Configuration Continue image upload unbuffered enables the upload of video images for a fixed length of time Specify the length of time for the uploaded recording in seconds minutes or hours or for as long as the trigger is active Finally set the desired image frequency to the maximum the maximum available or to a specified frame rate The frame rate will be the best possible but might not be as high as specified especially if uploading via a slow connection Scheduled Event A Scheduled event can be activated at preset times in a repeating pattern on selected weekdays Configuration example 1 Click Add scheduled on the Event types page 2 Enter a descriptive name for the event e g Scheduled e mail upload 3 Set the priority High Normal or Low 4 Set the Activation Time parameters 24h clock when the event will be active e g start on Sundays at 13 00 with a duration of 12 hours 5 Set the When Activated parameters i e set what the camera will do at the specified time e g send uploaded images to an e mail address 6 Click OK to save the Event in the Event Types list Please see the online help O for descriptions of each available option Motion Detection Motion detection is used to generate an alarm whenever motion occurs or stops in the video image A total of 10 Include and or Exc
50. he unit If you see Request timed out this means that the IP address is available for use with your camera In this case check all cabling and reinstall the unit Possible IP address conflict with another device on the same subnet The static IP address in the camera is used before the DHCP server sets a a dynamic address This means that if the same default static IP address is also used by another device there may be problems accessing the camera To avoid this set the static IP address to 0 0 0 0 The camera cannot be accessed from a browser The IP address has been changed by DHCP 1 Move the camera to an isolated network or to one with no DHCP or BOOTP server Set the IP address again using the AXIS IP Utility see the Installation Guide or the ARP Ping commands 2 Access the unit and disable DHCP in the TCP IP settings Return the unit to the main network The unit now has a fixed IP address that will not change 3 As an alternative to 2 if dynamic IP address via DHCP or BOOTP is required select the required service and hen configure IP address change notification from the network settings Return the unit to the main network The unit will now have a dynamic IP address but will notify you if the address changes Other networking problems Camera is accessible locally but not externally Broadband router configuration Test the network cable by connecting it to another network device then Ping that device fr
51. hen it is important to always have an up to date video stream even if some images do get dropped This can be configured as multicast or unicast Multicasting provides the most efficient usage of bandwidth especially when there are large numbers of clients viewing simultaneously Note however that a multicast broadcast cannot pass a network router unless the router is configured to allow this It is thus not possible to multicast over e g the Internet Unicasting should be used for video on demand broadcasting However if more and more unicast clients connect simultaneously the server will at some point become overloaded There is also a maximum of 20 simultaneous viewers to be considered RTP RTSP This unicast method is RTP tunneled over RTSP This can be used to exploit the fact that it is relatively simple to configure firewalls to allow RTSP traffic RTP RTSP HTTP or RTP RTSP HTTPS These two methods can also be used to traverse firewalls Firewalls are commonly configured to allow the HTTP protocol thus allowing RTP to be tunneled 13 AXIS 212 PTZ Video Streams MPEG 4 clients AXIS Media Control AMC A AXIS Media Control The recommended method of accessing live video MPEG 4 and Motion Ado P a JPEG from the AXIS 212 PTZ is to use the AXIS Media Control AMC General Network Snapshot MPEG2 MPEGA in Microsoft Internet Explorer in Windows AXIS Media Control B Copyright 2004 2006 Axis Communications AB The AMC
52. hysical interface to one transistor output one digital input and an auxiliary connection point for DC power For more information see The I O Terminal Connector on page 40 Network connector The camera connects to the network via a standard network connector Supporting NWAY the camera detects the speed of the local network segment 10BaseT 100BaseTX Ethernet Supporting PoE Power over Ethernet the camera can be powered directly from the network cabling Audio out Audio output line level which can be connected to a public address PA system or an active speaker with a built in amplifier A pair of headphones can also be attached A stereo connector must be used for the audio out Audio in One 3 5mm input for a mono microphone or for line in mono signal left channel is used from a stereo signal Microphone Built in microphone To prevent unauthorized listening the internal microphone can be disabled by inserting a plug in the Audio in connector Serial number label The serial number may be required during installation Control button Press this button to install the camera using the AXIS Internet Dynamic DNS Service or to restore the factory default settings as described in Resetting to the Factory Default Settings on page 39 AXIS 212 PTZ Product Features 1 0 terminal connector Pinout See The I O Terminal Connector on page 40 LED indicators LED Color Description
53. images sound video and other multimedia files on the web The HTTP protocol runs on top of the TCP IP suite of protocols Hub A network hub is used to connect multiple devices to the network The hub transmits all data to all devices connected to it whereas a switch will only transmit the data to the device it is specifically intended for 50 IEEE 802 11 A family of standards for wireless LANs The 802 11 standard supports 1 or 2 Mbit s transmission on the 2 4 GHz band IEEE 802 11b specifies an 11 Mbit s data rate on the 2 4 GHz band while 802 11a allows up to 54 Mbit s on the 5 GHz band Image compression Image compression minimizes the file size in bytes of an image Two of the most common compressed image formats are JPEG and GIF Interlacing Interlaced video is video captured at 50 pictures known as fields per second of which every 2 consecutive fields at half height are then combined into 1 frame Interlacing was developed many years ago for the analog TV world and is still used widely today It provides good results when viewing motion in standard TV pictures although there is always some degree of distortion in the image To view interlaced video on e g a computer monitor the video must first be de interlaced to produce progressive video which consists of complete images one after the other at 25 frames per second See also Progressive scan IP Internet Protocol The Internet Protocol is a meth
54. io Settings occ ede ea dwex ax ea rax en RUE a den SE Ged Dao E RE e Y 19 Enable Audio 5s se esterne qp oRRRE obs EN ERE E EXER Pee Eal QUE AREE S XN RIS cha be oes 19 Audio ChamMMelS cir a m 19 Audio Input iix osx tr A A AAA setae QR AAA ARA 20 Audio OUTPUT sexo cra A a anal de 20 RA epe ee CL RELIER EP eU dE anton ane eat 21 EP 21 HTML Examples remind ri Rr e cbe Repo tiene ege S idan Tied E KERE aides n Re E ee we 23 External VIGGO 24 2 0 Gee esb tx dee e PENNE 24 Sequence ModE vii oia a it ii 24 AXIS 212 PTZ Table of contents PIZ Configurations 4 EE EE e abies PERIERE e ee br ERR tebe e B 25 Event Configuration esen iki pi tene nomeo ee e race rash gee once ne aed nE Ron e Roe e ORT RR CR DR e RR RR 26 Event Servers ise esee tese r EErEE PEIRE E PEATE ER xa RE ARR dee eee UR EE RE RE DR RR 26 Configuring Event Types 1 RR nen 27 Motion Detectiohs us des o uU aah aay da Aa A ERI EL LE LUE dde 28 Port CHUTE 29 System OPIO E RET 30 Security sers cesse eR hx rex ged tw ber x eR Ea Ce RR dete baw A EX Am Ra e RR RS 30 Security IP Address Filtering 0 cece cece terete n 30 STI EI EET 30 Security 802Z DX cx cene e o Kc eR pR LA e gei gera lei eae Pid dares RU ed 32 Date E MIME ost cedentes tete erus nob tats a eb a EEUU Kum un M LE Hac DE 33 Network Basic TCP IP Settings oi a o se DU RR a ob n s 33 Network Advanced TCP IP Settings icon zu Eerbreer excea EP ERE d
55. ission speed between network devices The NWay protocol is also known as auto negotiation or auto sensing OEM Original Equipment Manufacturer This is a designation for companies that manufacture equipment which is then marketed and sold to other companies under their own names PAL Phase Alternating Line PAL is the dominant television standard in Europe PAL delivers 625 lines at 50 half frames second PEM Privacy Enhanced Mail An early standard for securing electronic mail The PEM format is often used for representing an HTTPS certificate or certificate request Ping Ping is a basic network program used diagnostically to check the status of a network host or device Ping can be used to see if a particular network address IP address or host name is occupied or not or if the 51 host at that address is responding normally Ping can be run from e g the Windows Command prompt or the command line in UNIX Pixel A pixel is one of the many tiny dots that make up a digital image The color and intensity of each pixel represents a tiny area of the complete image PoE Power over Ethernet Power over Ethernet provides power to a network device via the same cable as used for the network connection This is very useful for IP Surveillance and remote monitoring applications in places where it may be too impractical or expensive to power the device from a power outlet PPP Point to Point Protocol A protocol that uses a
56. itivity profile sliders see table below for details Any detected motion within an active window is then indicated by red peaks in the Activity window the active window has a red frame 6 Click Save To exclude parts of the Include window click the Configure Excluded Windows button and position the Exclude window as required within the Include window Please see the online help O for descriptions of each available option Motion Detection Parameters The parameters available for motion detection are described briefly here Please see the online help for complete descriptions Parameter Size History Sensitivity High Only very large objects trigger An object that appears in the region will trigger Ordinary colored objects against ordinary backgrounds motion detection the motion detection for a long period will trigger the motion detection Low Even very small objects trigger An object that appears in the region will trigger Only very bright objects against a dark background will motion detection motion detection for only a very short period trigger motion detection Default values Low Medium to High Medium to High Examples e Avoid triggering on small objects in the image by selecting a high size level e To trigger motion detection as long as there is activity in the area select a high history level e To only detect flashing light low sensitivity can be selected In other cases a high sen
57. l and enter the path to the file Upload Own Web Files Your own web files background pictures etc must first be uploaded to the AXIS 212 PTZ in order to be available for selection in the Custom Settings setup dialog Once uploaded the files are shown in the drop down list 1 Enter the path to the file e g a file located on your workstation or click the Browse button Live View Config AXISA AXIS 212 PTZ Network Camera Live View Setup Help O Basic Configuration Live View Layout Use Axis look C Use custom settings Configure Video 8 Image Audio User Defined Links Live View Config T show custom link 1 Use as cgilink web link Name Custom link 1 URL http show custom link 2 Use as cgi link C web link Name Custom link 2 URL http PTZ Configuration 7 show custom link 3 Use as cgilink web link Event Configuration Name Custom link 3 URL http System Options show custom link 4 Use ass cgilink web link Name Custom link 4 um hp About Action Buttons show manual trigger button show snapshot button Output Buttons Output 1 Default Video Format Motion JPEG _y IV Show video format selection Video format Default Viewer Windows Internet Explorer AMC Activex 2 Server push x Other Browsers Viewer Settings a Show viewer toolbar qd Enable MPEG 4 decoder installation xl Show crosshair in PTZ j
58. lay image 1 Go to Setup gt Video amp Image gt Overlay Image 2 To upload the image to the AXIS 212 PTZ click the Browse button and locate it on your computer or server 3 Click the Upload button and follow the on screen instructions 4 The image is now available in the Use overlay image drop down list 5 Click Save 6 Go to Setup Video amp Image and modify the parameters under Overlay Settings Overlay image requirements Image Formats Image Size e Windows 24 bit BMP full color The height and width of the overlay image in e Windows 4 bit BMP 16 colors pixels must be exactly divisible by 4 Overlay image requirements The maximum overlay image size supported by the AXIS 212 PTZ is the same as the maximum image resolu tion See Technical Specifications on page 45 e When a text overlay is also used this reduces the amount of space available to the overlay image To keep the text readable at lower resolutions the text overlay occupies proportionally more and more space i e 16 pixels in height at 640x480 32 pixels at 320x240 and 64 pixels at 160x120 e Ifthe overlay is initially positioned so that part of it is outside the video image it will be relocated so that it appears over the video image i e it is always the entire image that is displayed Please see the online help for more information Advanced Camera Settings Lighting Conditions To optimize the lighting set
59. lude windows can be configured Included windows target specific areas within the whole video image e Excluded windows define areas within an Include window that should be ignored areas outside Include windows are automatically ignored Once configured the motion detection windows will appear in the list of available triggers for triggering events See How to set up a triggered event above Notes eUsing the motion detection feature may decrease the camera s overall performance eThe motion detection functionality is disabled during pan tilt zoom movement and is enabled when you return to the overview view AXIS AXIS 212 PTZ Network Camera Live View Setup i Holp Motion Detection al Basic Configuration E Canbiqure Included C Configure Eucludad woadows Widows tete aoe ze es Video amp Image Audio Live View Config PTZ Configuration Event Configuration ie ital Motion Detection Siystom Options About Save E 44 view All waters C View Selected Window 28 AXIS 212 PTZ Event Configuration Configuring Motion Detection 1 Click Motion Detection in the Event Configuration menu 2 Click the Configure Included Window radio button and click New 3 Enter a descriptive name under Window name 4 Adjust the size drag the bottom right hand corner and position click on the text at the top and drag to the desired position 5 Adjust the Object size History and Sens
60. n an MPEG 4 video stream To restrict an MPEG 4 stream IP address filtering must be enabled eRestricting referrers is of greatest value when not using IP address filtering If IP address filtering is used then the allowed referrers are automatically restricted to those allowed IP addresses Security HTTPS The AXIS 212 PTZ supports encrypted browsing using HTTPS A self signed certificate can be used until a Certificate Authority issued certificate has been obtained Click the Create self signed Certificate button to install a self signed certificate Although self signed certificates are free and offer some protection true security will only be implemented after the installation of a signed certificate issued by a certificate authority 30 AXIS 212 PTZ System Options A signed certificate can be obtained from an issuing Certificate Authority by clicking the Create Certificate Request button When the signed certificate is returned click the Install signed certificate button to import the certificate The properties of any certificate request currently resident in the camera or installed can also be viewed by clicking the Properties button The HTTPS Connection Policy must also be set in the drop down lists to enable HTTPS in the camera For more information please refer to the online help 31 AXIS 212 PTZ System Options Security 802 1x IEEE 802 1x is an IEEE standard for port based Network Admission Control It
61. n be configured to use a SOCKS server to reach networks on the other side of a firewall proxy server This functionality is useful if the AXIS 212 PTZ is located on a local network behind a firewall but notifications uploads alarms etc need to be sent to a destination outside the local network e g to the Internet Network QoS Quality of service Quality of Service QoS provides the means to guarantee a certain level of a specified resource to selected traffic on a network Quality can be defined as e g a maintained level of bandwidth low latency no packet losses etc The main benefits of a QoS aware network can be summarized as e the ability to prioritize traffic and thus allow critical flows to be served before flows with lesser prior ity e greater reliability in the network thanks to the control of the amount of bandwidth an application may use and thus control over bandwidth races between applications The QoS in Axis network video products marks the data packets for various types of network traffic originating from the product This makes it possible for network routers and switches to e g reserve a fixed amount of bandwidth for these types of traffic The following types of traffic are marked live video live audio e event alarm traffic e management network traffic QoS Settings For each type of network traffic supported by your Axis network video product enter a DSCP Differentiated Services Codepoint value
62. n transmit audio to clients using either the built in microphone or a connected external microphone and can play audio received from clients via a connected speaker There are audio controls for controlling the microphone and the client computer s speaker output These controls are only available when audio is enabled see AXIS Media Control on page 9 and Audio Settings on page 19 See also the AMC User s Manual for more information at http www axis com techsup software amc Q Click the Speaker and Microphone buttons to switch the sound off and on for the speaker and microphone respectively Use the sliders to control the volume on the speaker and microphone The volume can be set between O and 100 Q When using Half duplex mode this button toggles between allowing you to speak and listen The first icon indicates that you can talk and the speaker connected to the camera will play your voice The 9 second indicates that you will hear audio from the camera Simplex Network Camera speaker only the speaker connected to the AXIS 212 PTZ will play audio transmitted from any web client This mode requires you to use the push to talk button Simplex Network Camera microphone only transmits audio from the AXIS 212 PTZ to any web clients This can be used in remote monitoring web attractions etc to provide live audio from a monitored situation Note External microphones and speakers are optional items and are not included with the produc
63. ncy Recovery Procedure above 43 AXIS 212 PTZ Troubleshooting No images displayed on web page Problem with AMC Internet Explorer only To enable the updating of video images in Microsoft Internet Explorer set your browser to allow ActiveX con trols Also make sure that AXIS Media Control AMC component is installed on your workstation Installation of additional ActiveX component restricted or prohibited Configure your camera to use a Java applet for updating the video images under Live View Config Layout Default Viewer for Internet Explorer See the online help for more information Video Image problems general Image too dark or too light Check the video image settings See the online help on Video and Image Settings Decreased image quality in zoomed in view The camera requires sufficient light to deliver good image quality in zoomed in view Better indoor lighting will increase image quality Missing images in uploads This can occur when trying to use a larger image buffer than is actually available Try lowering the frame rate or the upload period Slow image update Configuring e g pre buffers motion detection high resolution images high frame rates etc will reduce the performance of the camera Poor performance Poor performance may be caused by e g heavy network traffic multiple users accessing the unit low perfor mance clients use of features such as
64. nd logging server access statistics WEP Wireless Equivalent Privacy A wireless security protocol specified in the IEEE 802 11 standard which is designed to provide a wireless local area network WLAN with a level of security and privacy comparable to that usually expected of a wired LAN Security is at two different levels 40 bit and 128 bit encryption The higher the bit number the more secure the encryption WINS Windows Internet Naming Service Part of the Microsoft Windows NT Server WINS manages the association of workstation names and locations with IP addresses without the user or administrator having to be involved in each configuration change WPA PSK Wi Fi Protected Access Pre Shared Key This wireless encryption method uses a pre shared key PSK for key management Keys can usually be entered as manual hex values as hexadecimal characters or as a Passphrase WPA PSK provides a greater degree of security than WEP Zoom lens A zoom lens can be moved zoomed to enlarge the view of an object to show more detail 53 Index A Accessing the video stream 14 Action 26 Action Buttons 10 22 Active Inactive 22 Administrators 15 Alarm 28 40 AMC 8 AMC Viewer Toolbar 10 ARP Ping 33 Audio 11 19 Audio input 20 Audio output 20 Auxiliary Power 40 AXIS Media Control 19 B Backup 38 Bandwidth 12 Bit Rate 18 Bonjour 8 37 Buffer Size 27 Buffers 27 C CGI links 22 Configuration 15 Constant bi
65. nets allows it to be connected to the Internet with a single shared network address The subnet mask is the part of the IP address that tells a network router how to find the subnet that the data packet should be delivered to Using a subnet mask saves the router having to handle the entire 32 bit IP 52 address it simply looks at the bits selected by the mask Switch A switch is a network device that connects network segments together and which selects a path for sending a unit of data to its next destination In general a switch is a simpler and faster mechanism than a router which requires knowledge about the network and how to determine the route Some switches include the router function See also Router TCP Transmission Control Protocol TCP is used along with the Internet Protocol IP to transmit data as packets between computers over the network While IP takes care of the actual packet delivery TCP keeps track of the individual packets that the communication e g requested a web page file is divided into and when all packets have arrived at their destination it reassembles them to re form the complete file TCP is a connection oriented protocol which means that a connection is established between the two end points and is maintained until the data has been successfully exchanged between the communicating applications Telnet Telnet is a simple method with which to access another network device e g a computer
66. ng to the configuration in the network router There are also options for setting up notification of changes in the IP address and for using the AXIS Internet Dynamic DNS Service For more information on setting the IP address please see the online help Notes To receive notification whenever the camera s IP address changes via e g DHCP configure the options for notification of IP address change See Services below Alternatively if your DHCP server can update a DNS server you can access the AXIS 212 PTZ by host name which is always the same regardless of the IP address Services Enable ARP Ping setting of IP address The IP address can be set using the ARP Ping method which associates the unit s MAC address with an IP address Check this box to enable the service Leave disabled to prevent unintentional resetting of the IP address Notes e The ARP Ping service is automatically disabled 2 minutes after the unit is started or as soon as an IP address is set Pinging the unit will still be possible when this service is disabled Options for notification of IP address change if the IP address for the camera changes e g automatically by DHCP you can choose to be notified of the change Click Settings and enter the required information 33 AXIS 212 PTZ System Options AXIS Internet Dynamic DNS Service use the AXIS Internet Dynamic DNS service to assign a host name for easy access to your AXIS 212 PTZ Network Camer
67. nt Configuration Event Configuration An event in the camera is when an Event Type is activated and causes certain actions to be performed The event type is the set of parameters or conditions that specifies how and when which actions will be performed A common event type is when the camera uploads images when an alarm occurs Many event types use an Event Server to receive uploaded images This section describes how to set up event servers and event types i e how to configure the camera to perform certain actions when events e g alarms occur Terminology e Event Type A set of parameters describing how and when the AXIS 212 PTZ should perform certain actions An event type may result in a single event or it may result in many all depending on how often the conditions governing its behavior are met e Triggered Event Type An event that is activated by a specific internal or external trigger condition For example by motion detection or by an external device such as a door switch or a sensor e Scheduled Event Type An event that runs at a pre programmed time Action What occurs when the event triggers e g the upload of video images to an FIP server email notification etc Event Servers Event Servers are used to receive e g uploaded image files and or notification messages To set up Event server connections in your camera go to Setup Event Configuration Event Servers and enter the required information for
68. nt situations and the AXIS 212 PTZ provides certain subsets of these tools These are represented as Video object types which are selected for use with different viewing clients The supported video object types are e Simple sets the coding type to H 263 as used by e g QuickTime Advanced Simple sets the coding type to MPEG 4 Part 2 as used by AMC AXIS Media Control When using MPEG 4 it is also possible to control the bit rate which in turn allows the amount of bandwidth usage to be controlled CBR Constant Bit Rate is used to achieve a specific bit rate by varying the quality of the MPEG 4 stream When using VBR Variable Bit Rate the quality of the video stream is kept as constant as possible at the cost of a varying bit rate Important MPEG 4 is licensed technology The AXIS 212 PTZ includes one viewing client license Installing additional unlicensed copies of the viewing client is prohibited To purchase additional licenses contact your Axis reseller 12 AXIS 212 PTZ Video Streams MPEG 4 protocols and communication methods To deliver live streaming video over IP networks various combinations of transport protocols and broadcast methods are employed e RTP Realtime Transport Protocol is a protocol that allows programs to manage the real time transmission of multimedia data via unicast or multicast e RTSP Real Time Streaming Protocol serves as a control protocol to negotiate which transport protocol
69. o compression AAC LC 8 32 kbit s G 711 PCM 64 kbit s G 726 ADPCM 32 or 24 kbit s Security Multiple user access levels with password protection P address filtering HTTPS encryption e EEE 802 1X authentication Users 20 simultaneous users Unlimited number of users using multicast MPEG 4 Alarm and event management Events triggered by built in multi window motion detection audio detection external inputs or according to a schedule Image upload over FTP email and HTTP Notification over TCP email HTTP and external output Pre and post alarm buffer of 9 MB approx 5 min of 320x240 resolution video at 4 fps Connectors Casing Ethernet 10BaseT 100BaseTX RJ 45 Mini DC power jack Terminal block for 1 alarm input and 1 output e 3 5 mm jack for Mic in max 80 mVpp or Line mono input max 6 4 Vpp 3 5 mm jack for Line mono output max 1 3 Vpp to active speaker Polycarbonate tamper resistant Processors and CPU video processing and compression ARTPEC A memory RAM 32 MB Flash memory 8 MB Battery backed up real time clock Power e 4 9 5 1 V DC max 3 6 W Power over Ethernet IEEE 802 3af Class 1 max 3 84 W 45 AXIS 212 PTZ Technical Specifications Item Specification Operating conditions Installation management and maintenance Video access from web browser e Temperature 5 to 40 C 41 104 F e Humi
70. od transmitting data over a network Data to be sent is divided into individual and completely independent packets Each computer or host on the Internet has at least one address that uniquely identifies it from all others and each data packet contains both the sender s address and the receiver s address The Internet Protocol ensures that the data packets all arrive at the intended address As IP is a connectionless protocol which means that there is no established connection between the communication end points packets can be sent via different routes and do not need to arrive at the destination in the correct order Once the data packets have arrived at the correct destination another protocol Transmission Control Protocol TCP puts them in the right order See also TCP IP Address An IP address is simply an address on an IP network used by a computer device connected to that network IP addresses allow all the connected computers devices to find each other and to pass data back and forth To avoid conflicts each IP address on any given network must be unique An IP address can be assigned as fixed so that it does not change or it can be assigned dynamically and automatically by DHCP An IP address consists of four groups or quads of decimal digits separated by periods e g 130 5 5 25 Different parts of the address represent different things Some part will represent the network number or address and some other par
71. om the center the image is clicked the greater the movement These modes can also be selected by right clicking in the image Note The snapshot function in MPEG 4 full screen mode will return the image view to the default live view page Click the View Full Screen button to return to Full Screen Mode 10 AXIS 212 PTZ The Live View Page Pan Tilt Zoom controls The AXIS 212 PTZ can be controlled by clicking in the image or by clicking on the Pan Tilt Zoom v bars on the Live View page These are enabled disabled for specified users by the administrator under System Options Security Users User List Zoom out to overview image will set the camera to the minimum zoom position Note that when in this position the camera cannot pan or tilt TILT PAN Left Right ZOOM Wide Tele Ctrl panel Down Zoom outto overview image The control panel Click the Ctrl panel button to display the control panel The panel provides buttons for switching between PanTilt and ZoomFunc when in Center mode This controls whether cari mode the camera should pan tilt to the position in the image that was clicked or whether it Parle Ik SoemEURE should zoom directly in on that point Control panel Close panel The Control panel can also show your own shortcut buttons which are configured from Setup PTZ Configuration Advanced Note The scroll wheel on the mouse can also be used to control the zoom AMC audio controls The AXIS 212 PTZ ca
72. om your workstation See the instructions above To configure your broadband router to allow incoming data traffic to the camera Enable the NAT traversal fea ture which will attempt to automatically configure the router to allow access to the camera This is enabled from Setup System Options Network TCP IP Advanced Firewall protection Check the Internet firewall with your system administrator Default routers required Check if you need to configure the default router settings Problems with the MPEG 4 format No MPEG 4 displayed in the client No multicast MPEG 4 displayed in the client Check that the correct network interface is selected in the AMC control panel applet network tab Check that the relevant MPEG 4 connection methods are enabled in the AMC control panel applet network tab In the AMC control apple select the MPEG 4 tab and click the button Set to default MPEG 4 decoder Check with your network administrator that the multicast addresses used by the camera are valid for your network Check with your network administrator to see if there is a firewall preventing viewing Multicast MPEG 4 only accessible by local cli ents Check if your router supports multicasting or if the router settings between the client and the server need to be configured The TTL Time To Live value may need to be increased Poor rendering of MPEG 4 images Color depth set incorrectl
73. omplies with both the European RoHS directive zea 2002 95 EC and the Chinese RoHS regulations ACPEIP Sy WEEE Directive The European Union has enacted a Directive 2002 96 EC on Waste Electrical and Electronic Equipment WEEE Directive W This directive is applicable in the European Union member states pal The WEEE marking on this product see right or its documentation indicates that the product must not be disposed of together with household waste To prevent possible harm to human health and or the environment the product must be disposed of in an approved and environmentally safe recycling process For further information on how to dispose of this product correctly contact the product supplier or the local authority responsible for waste disposal in your area Business users should contact the product supplier for information on how to dispose of this product correctly This product should not be mixed with other commercial waste AXIS 212 PTZ User s Manual Rev 2 0 Dated May 2007 Part No 29240 Copyright Axis Communications AB 2006 2007 AXIS 212 PTZ Table of contents Contents Product eat tes ors ren uoce ert ee tod Ed e ete p a le EA E Dee ctu UND E acte 5 ARCU I IMEEM DT 6 Ode ME pP A A A io a NE a R 6 I O terminal connector PinQUt o oooococ RR eee e en eee eee 7 ES EDIIICIpPRTPRMETT TUUM 7 Accessing the Camera i i ie i re e tente cesi epa E Pardo Re a ta e RR RR de Fre ede i deb nto
74. on Cm position enter a descriptive name This camera LL In position is then saved as a preset position Evant Configuration E nene The AXIS 212 PTZ will take the exact position when Me en the preset s name is selected from the Preset position s gt A drop down list Preset positions can be selected in Live Pa Tn 8 View from events and in Sequence mode Mii t One position can be set as the Home position which is readily accessible by clicking on the Home button in both the Preset Position Setup window and the Live View window The position s name will have H added e g Office Entrance H You can return the AXIS 212 PTZ to the overview image after a set time of viewing a preset position The interval is configurable from O seconds i e disabled to 300 seconds The default interval is 30 seconds Guard Tour A Guard Tour displays the video streams from different preset positions from cameras in the system one by one in a pre determined order or randomly and for configurable time periods Once the preset position has been set and added to the guard tour the following settings can be made e View Time in seconds or minutes e View Order or Random Advanced Ctrl Panel This allows you to add a shortcut command button to the control panel on the Live View page This requires the URL path to the command accessed via the HTTP API See the online help for more information 25 AXIS 212 PTZ Eve
75. oystick mode 4 Use PTZ joystick mode as default Vv Enable recording button Note QuickTime is only used with MPEG 4 Motion JPEG will be shown with AMC in Windows Internet Explorer and with server push in other browsers Not applicable to AMC Activex Save Reset Custom Settings Upload Own Web Files To upload or remove your own web files dk ___Upload Remove administrator only Modify the Axis Look Background color G Default C own White Text color G Default C own Blak x Background picture None C own C External http Banner None Coen C External http Banner link None C own http Logo G None default C own E C external htep 7 Loge link Crone Default Cow bee o Title Crone C Default C own Title text above image Description C None Default C own Description text below image IV show setup link Caution Unchecking the box for Show setup link will remove the setup link from the product s Home Page The Setup Tools will then only be accessible by entering the full setup address into the address URL field of a browser The setup address for this product is http 10 92 139 7 operator basic shtml Preview Preview the page before saving Own Home Page OK Cancel use own home page Select the user level for the uploaded file Setting the user access level means that you have complete control over which pages can be viewed by
76. port the log file and a brief description of the problem Server Report go to Setup System Options Support Overview The server report contains important information about the server and its software as well as a list of the current parameters The Log file is available from Setup gt System Options gt Logs amp Reports The Log file records events in the unit since the last system restart and can be a useful diagnostic tool when troubleshooting 42 AXIS 212 PTZ Troubleshooting Symptoms Possible Causes and Remedial Actions Problems setting the IP address When using ARP Ping The camera is located on a different subnet Try the installation again The IP address must be set within two minutes after power has been applied to the camera Ensure the Ping length is set to 408 See the Installation Guide If the IP address intended for the camera and the IP address of your computer are located on different subnets you will not be able to set the IP address Contact your network administrator to obtain an appropriate IP address The IP address is being used by another device Disconnect the camera from the network Run the Ping command In a Command DOS window type ping and the IP address of the unit If you receive Reply from IP address gt bytes 32 time 10 ms this means that the IP address may already be in use by another device on your network You must obtain a new IP address and reinstall t
77. provides authentication to devices attached to a network port wired or wireless establishing a point to point connection If authentication fails access is prevented on the port 802 1x is based on EAP Extensible Authentication Protocol In a 802 1x enabled network switch clients equipped with the correct software can be authenticated and allowed or denied network access at the Ethernet level Clients and servers in an 802 1x network may need to authenticate each other by some means In the Axis implementation this is done with the help of digital certificates provided by a Certification Authority These are then validated by a third party entity such as a RADIUS server examples of which are Free Radius and Microsoft Internet Authentication Service To perform the authentication the RADIUS server uses various EAP methods protocols of which there are many The one used in the Axis implementation is EAP TLS EAP Transport Layer Security The AXIS network video device presents its certificate to the network switch which in turn forwards this to the RADIUS server The RADIUS server validates or rejects the certificate and responds to the switch and sends its own certificate to the client for validation The switch then allows or denies network access accordingly on a pre configured port The authentication process Axis video device H Y Certificate 3 Q Certificate OK
78. proxy server and a firewall server A gateway is often associated with both a router which knows where to direct a given packet of data that arrives at the gateway and a switch which furnishes the actual path in and out of the gateway for a given packet GIF Graphics Interchange Format GIF is one of the most common file formats used for images in web pages There are two versions of the format 87a and 89a Version 89a supports animations i e a short sequence of images within a single GIF file GIF89a can also be specified for interlaced presentation GOV Group Of VOPs A group of VOPs is the basic unit of an MPEG 4 video stream The GOV contains different types and numbers of VOPs I VOPs P VOPs etc as determined by the GOV length and GOV structure See also VOP GOV length The GOV length determines the number of images VOPs in the GOV structure See also GOV and VOP GOV structure The GOV structure describes the composition of an MPEG 4 video stream as regards the type of images I VOPs or P VOPs included in the stream and their internal order See also GOV and VOP Half duplex See Full duplex HTML Hypertext Markup Language HTML is the set of markup symbols or codes inserted in a file intended for display in web browser The markup tells the browser how to display the page s words and images for the user HTIP Hypertext Transfer Protocol HTTP is the set of rules for exchanging files text graphic
79. r Setup gt Live View Config gt Layout Trigger Snapshot The Snapshot button saves a snapshot of the video image currently being displayed Right click on the video image to save it in JPEG format on your computer This button is primarily intended for use when the AMC viewer toolbar is not available The AMC AXIS Media Control viewer toolbar is only available for Microsoft Internet Explorer It provides the following buttons Q O The Play Stop button starts and stops the live video stream O The Snapshot button saves a snapshot of the video image currently being displayed The Snapshot function and the target directory for saving snapshots can be configured from the AMC Control Applet in the Windows Control Panel Internet Explorer only O The record button is used to record the current MPEG 4 video stream The location where the image file is saved can be specified using the AMC control panel To enable recording Select Live View Config gt Viewer Settings gt Enable recording button Click the View Full Screen button to make the video image fill the entire screen area No other O windows will be visible Press Esc Escape on the computer keyboard to exit full screen a O These buttons change the navigation mode Selecting Center will move the camera view to center on the position that was clicked Joystick mode will move the camera in the direction indicated by a mouse click relative to the center of the image The further fr
80. ress or host name of the camera in the location address field 2 The Live View page is now displayed Click Setup to display the setup tools AXIS AXIS 212 PTZ Network Camera Live View Setup Help uc Y Setup tools 15 AXIS 212 PTZ Configuration Video and Image settings AXISA AXIS 212 PTZ Network Camera Live View Setup Help Basic Configuration Image Settings Q Image Appearance 7 os Image Resolution 640x480 z pixels Overlay Image Compression eo 0 100 Advanced White balance Auto z Audio Overlay Settings Kilve View Config indude overlay image at the coordinates X 0 y o Include date Include time PTZ Configuration Include text Event Configuration Place text date time at top of image System Options Video Stream Maximum video stream time About unlimited C Limited to 1 seconds si per session Maximum frame rate Unlimited C Limited to 1 30 fps per viewer Test Test settings using Motion JPEG before saving Test Save Reset Image Appearance Use these settings to change the image as required The video image can be fine tuned by adjusting the resolution compression level and the white balance The configuration of the video image will affect the camera s overall performance depending on how it is used and on the available bandwidth Setting a higher resolution and a lower compression improves video image quality but
81. restricts the use of additional software components the camera can be configured to use a Java applet for viewing Motion JPEG The AXIS 212 PTZ includes one 1 decoder license for viewing MPEG 4 video streams This is automatically installed with AMC The administrator can disable the installation of the MPEG 4 decoder to prevent unlicensed copies being installed Access from a browser 1 Start a browser e g Internet Explorer Mozilla Ele Edt wiew Favorites Tools Heb k gt x iz MIS h 2 Enter the IP address or host name of the camera in the eee Location Address field of your browser M To access the camera from a Macintosh computer Mac OSX simply click on the Bonjour tab and select the AXIS 212 PTZ from the drop down list 3 If this is the first time the camera is accessed see Setting the Password on page 8 Otherwise enter your user name and password as set by the administrator 4 The camera s Live View page is now displayed in your gag browser AXIS 212 PTZ Network Camera Live View Setup Help Note The layout of the Live View page may have been customized to specific requirements Consequently some of the examples and functions featured here may differ from those displayed on your own Live View page Setting the Password 1 When accessing the camera for the first time the Configure Root Password dialog will be displayed on the screen AXISA 0 0000 Configure Root
82. s an account that usually allows them to log in to and use any computer in the domain although restrictions may also apply The domain server is the server that authenticates the users on the network Duplex See Full duplex Ethernet Ethernet is the most widely installed local area network technology An Ethernet LAN typically uses special grades of twisted pair wires The most commonly installed Ethernet systems are 1OBASE T and 100BASE T10 which provide transmission speeds up to 10 Mbps and 100 Mbps respectively ETRAX Ethernet Token Ring AXIS Axis own microprocessor Factory default settings These are the settings that originally applied for a device when it was first delivered from the factory If it should become necessary to reset a device to its factory default settings this will for many devices completely reset any settings that were changed by the user AXIS 212 PTZ Glossary of Terms Firewall A firewall works as a barrier between networks e g between a Local Area Network and the Internet The firewall ensures that only authorized users are allowed to access the one network from the other A firewall can be software running on a computer or it can be a standalone hardware device Focal length Measured in millimeters the focal length of a camera lens determines the width of the horizontal field of view which in turn is measured in degrees FTP File Transfer Protocol An application protocol that us
83. s function is for the advanced user with experience of Axis network camera configuration AII parameters can be set and modified from this page Help is available from the standard help pages Resetting to the Factory Default Settings To reset the camera to the original factory default settings go to the System Options Maintenance web page as described in Maintenance on page 38 or use the Control button on the underside of the camera see page 6 as described below Using the Control Button To reset the camera to the factory default settings using the Control Button 1 Disconnect the power adapter 2 Press and hold the Control button while reconnecting the power 3 Keep the Control button pressed until the Status Indicator color changes to amber this may take up to 15 seconds 4 Release the Control button 5 When the Status Indicator changes to Green which may take up to 1 minute the process is complete and the camera has been reset The unit will now have the default IP address 192 168 0 90 Note Resetting to the factory default settings using the Control Button will cause all parameters including the IP address to be reset Refer to Maintenance on page 38 for other methods that do not reset the IP address 39 AXIS 212 PTZ The 1 O Terminal Connector The 1 O Terminal Connector Pinout and Interface The 4 pin I O terminal connector provides the interface to e transistor output digital input e Auxiliar
84. serial interface for communication between two network devices For example a PC connected by a phone line to a server PPTP Point to Point Tunnelling Protocol A protocol set of communication rules that allows corporations to extend their own corporate network through private tunnels over the public Internet In this way a corporation can effectively use a WAN Wide Area Network as a large single LAN Local Area Network This kind of interconnection is known as a virtual private network VPN See also VPN Pre post alarm images The images from immediately before and after an alarm These images are stored in a buffer for later retrieval Progressive scan Progressive scan as opposed to interlaced video scans the entire picture line by line every sixteenth of a second In other words captured images are not split into separate fields as in interlaced scanning Computer monitors do not need interlace to show the picture on the screen but instead show them progressively on one line at a time in perfect order i e 1 2 3 4 5 6 7 etc so there is virtually no flickering effect In a surveillance application this can be critical when viewing detail within a moving image such as a person running A high quality monitor is required to get the best from progressive scan See also Interlacing Protocol A special set of rules governing how two entities will communicate Protocols are found at many levels of communication
85. sitivity level is recommended Port Status Under Event Configuration Port Status there is a list showing the status for the camera s input and output This is for the benefit of Operators who have no access to the System Options section Example If the Normal state for a push button connected to an input is set to Open circuit as long as the button is not pushed the state is inactive If the button is pushed the state of the input changes to active 29 AXIS 212 PTZ System Options System Options Security Users User access control is enabled by default An administrator can set up other users by giving these user names and passwords It is also possible to allow anonymous viewer login which means that anybody may access the Live View page as described below Users the user list displays the authorized users and access levels e Viewer the lowest level of access which only allows the user access to the Live View page Operator an Operator can view the Live View page create and modify event types and adjust certain other settings The Operator does not have access to the Systems Options configuration pages Administrator an administrator has unrestricted access to the Setup Tools and can determine the regis tration of all other users To add a new user click the Add button and see the online help User Settings check the relevant checkboxes to enable e Enable anonymous viewer login allows any vi
86. ssing both Motion JPEG and MPEG 4 video streams simultaneously Frame rate and bandwidth affected e Heavy usage of event settings affects the camera s CPU load Frame rate affected e Enabled motion detection Frame rate and bandwidth affected Heavy network utilization due to poor infrastructure Bandwidth affected e Viewing on poorly performing client PC s lowers perceived performance Frame rate affected Optimizing your system To see the bandwidth and frame rate currently required by the video stream the AXIS 212 PTZ provides a tool that can be used to display these values directly in the video image To do this special format strings are added as part of a text overlay Simply add r average frame rate in fps and or b average bandwidth in kbps to the overlay Text Overlay Settings O Include date O Include time Include text m db For detailed instructions please see the online help for Video Et Image gt pisce text datetime uito V of Text Overlay Settings and the help for File Naming amp Date Time Formats Important eThe figures displayed here are the values as delivered by the camera If other restrictions are currently in force e g band width limitation these values might not correspond to those actually received by the client For Motion JPEG these values will be accurate as long as no frame rate limit has been specified 47 AXIS 212 PTZ Technical Specifications Bandwidth As th
87. t 11 AXIS 212 PTZ Video Streams Video Streams The AXIS 212 PTZ provides several different image and video stream formats The type to use depends on your requirements and on the properties of your network The Live View page in the AXIS 212 PTZ provides access to Motion JPEG and MPEG 4 video streams as well as to single JPEG images Other applications and clients can also access these video streams images directly without going via the Live View page Stream Types Motion JPEG This format uses standard JPEG still images for the video stream These images are then displayed and updated at a rate sufficient to create a stream that shows constantly updated motion The Motion JPEG stream uses considerable amounts of bandwidth but provides excellent image quality and access to each and every individual image contained in the stream The recommended method of accessing Motion JPEG live video from the AXIS 212 PTZ is to use the AXIS Media Control AMC in Microsoft Internet Explorer in Windows Note also that multiple clients accessing Motion JPEG streams can use different image settings MPEG 4 This is a video compression standard that makes good use of bandwidth and which can provide high quality video streams at less than 1 Mbit s Note All clients viewing the MPEG 4 stream must use the same image settings The MPEG 4 standard provides scope for a large range of different coding tools for use by various applications in differe
88. t 38 System Options 30 T TCP Server 26 TCP IP Settings 33 Terminal Block 40 Time Mode 33 Triggered Event 26 Troubleshooting 41 U UDP 13 Unicasting 13 Upgrade Server 38 UPnP 37 User Defined Links 22 User List 30 V Variable bit rate 12 Video Stream 16 55
89. t rate 12 Control Button 6 39 Control Panel 11 D Date amp Time 33 Default Video Format 22 Default Viewer 23 DNS Configuration 34 DNS Server 34 Domain Name 34 E Emergency Recovery 42 Enable ARP Ping 33 Event Servers 26 Event Types 27 Events 26 External Video 24 F Factory Default Settings 39 Frame Rate 16 FTP Server 26 AXIS 212 PTZ Index 54 G GOV Settings 18 Guard Tour 25 H Half duplex 19 Host Name 34 HTML Examples 23 HTTP API 22 HTTP Server 26 HTTPS 30 1 0 Ports 37 1 0 Terminal Block 6 40 Include Windows 29 Input 40 IP Address Filtering 30 L Live View 10 15 Live View Config 21 Logs amp Reports 38 M Motion Detection 28 40 Motion JPEG 12 MPEG 4 12 MPEG 4 clients 14 MPEG 4 protocols 13 MPEG 4 Settings 18 Multicasting 13 N NAT traversal 9 35 Network Connector 6 Network Settings 33 NTP Server 33 0 Output 40 Output Buttons 22 Overview image 11 Own web files 21 P Port Status 29 Ports amp Devices 37 Post trigger Buffer 27 Power Connector 6 Preset Positions 25 Pre trigger Buffer 27 PTZ 25 PTZ Commands 22 Pulse 22 AXIS 212 PTZ Index Push to talk 19 Q QuickTime 8 14 23 R Real Player 8 14 Recovery 42 Referrals 30 Restore 38 RTP 13 RTSP 13 S Scheduled Event 26 28 Security 30 Security Users 30 Sequence mode 24 25 Server Time 33 Services 33 Setup 15 Simplex 19 Snapshot button 10 SNMP 37 Streaming MPEG 4 13 Suppor
90. t will represent the local machine address See also IP Internet Protocol I VOP See VOP JPEG Joint Photographic Experts Group Together with the GIF file format JPEG is an image file type commonly used on the web A JPEG image is a bitmap and usually has the file suffix jpg or jpeg When creating a JPEG image it is possible to configure the level of compression to use As the lowest compression i e the highest quality results in the largest file there is a trade off between image quality and file size kbit s kilobits per second A measure of the bit rate i e the rate at which bits are passing a given point See also Bit rate LAN Local Area Network A LAN is a group of computers and associated devices that typically share common resources within a limited geographical area Linux Linux is an open source operating system within the Unix family Because of its robustness and availability Linux has won popularity in the open source community and among commercial application developers MAC address Media Access Control address A MAC address is a unique identifier associated with a piece of networking equipment or more specifically its interface with the network For example the network card in a computer has its own MAC address AXIS 212 PTZ Glossary of Terms Manual iris This is the opposite to an auto iris i e the camera iris must be adjusted manually to regulate the amount of light allowed to
91. ternal microphone or for a connected external microphone Select Line for a connected line in source The volume of the microphone is either too high or too low Change the volume for the microphone in the tool bar on the Live View page Poor audio quality Too many users Too many users clients connected to the camera may affect the sound quality adversely Try limiting the number of clients allowed to connect under Basic Configuration Users CPU overloaded Reduce the number of listeners and viewers and decrease the image resolution and compression Unsynchronized audio and video Distorted audio It is recommended that the camera s time setting is synchronized with an NTP Server This is enabled under Sys tem Options Date amp Time Check that the correct Audio Input source is selected under Setup gt Audio gt Source Select Microphone for the internal microphone or for a connected external microphone Select Line for a connected line in source Stuttering audio Audio break up stuttering audio can be reduced using the Audio Buffer in AXIS Media Control Right click the video image and select Settings and Audio A higher audio buffering level will reduce audio break up but may introduce a noticeable lag in audio transmission For additional assistance please contact your reseller or see the support pages on the Axis Website at www axis com techsup 44 AXIS 212 PTZ Te
92. the required server type Server type Purpose Information required FTP Server Receives uploaded images Descriptive name of your choice Network address IP address or host name User Name and Password for FTP server Upload path e g images Port number Use passive mode if there is a firewall between the camera and FTP server e Use temporary file if your FTP server doesn t allow an existing file to be overwritten by a new file with the same name HTTP Server Receives notification messages Receives uploaded images Descriptive name of your choice URL IP address or host name User Name and Password for HTTP server Proxy address Proxy port if required Proxy User Name and Password if required TCP Server Receives notification messages Descriptive name of your choice Network address IP address or host name User Name and Password for TCP server Port number For details on each setting please see the online help available from each web page When the setup is complete the connection can be tested by clicking the Test button the connection test takes approximately 10 seconds 26 AXIS 212 PTZ Event Configuration Configuring Event Types An Event Type describes how and when the camera will perform certain actions Example If somebody passes in front of the camera and an event that uses motion detection has been configured to act on this the camera can AXIS AXIS 212 PT
93. tings according to your requirements modify the following settings Color level Select color or B W Brightness This can be adjusted in the range 0 100 e Sharpness Controls the amount of sharpening applied to the image e Exposure control This setting is used to adapt to the amount type of light being used Low Light Behavior Exposure priority This defines the balance between image quality and the frame rate Higher image quality may reduce frame rate and increase motion blur A prioritized frame rate may instead increase image noise Depending on requirements use this to give higher priority to the image quality or to the frame rate Please see the online help for more information on these settings 17 AXIS 212 PTZ Configuration Advanced MPEG 4 Settings GOV Settings The GOV settings control the composition of the MPEG 4 video stream Setting the length to a high value saves considerably on bandwidth The Cyclic refresh parameter gives a smoother bit rate and can be useful if bandwidth is limited Bit Rate Control Limiting the maximum bit rate is a good way of controlling the bandwidth used by the MPEG 4 video stream Leaving the Maximum bit rate as unlimited will provide consistently good image quality but at the expense of increased bandwith usage whenever there is more activity in the image Limiting the bit rate to a defined value will prevent excessive bandwidth usage but images will be lost when the limit is e
94. tions A router is sometimes included as part of a network switch See also switch Server In general a server is a computer program that provides services to other computer programs in the same or other computers A computer running a server program is also frequently referred to as a server In practice the server may contain any number of server and client programs A web server is the computer program that supplies the requested HTML pages or files to the client browser Sharpness This is the control of fine detail within a picture This feature was originally introduced into color TV sets that used notch filter decoders This filter took away all high frequency detail in the black and white region of the picture The sharpness control attempted to put some of that detail back in the picture Sharpness controls are mostly superfluous in today s high end TVs The only logical requirement for it nowadays is on a VHS machine Simplex In simplex operation a network cable or communications channel can only send information in one direction SMTP Simple Mail Transfer Protocol SMTP is used for sending and receiving e mail However as it is simple it is limited in its ability to queue messages at the receiving end and is usually used with one of two other protocols POP3 or IMAP These other protocols allow the user to save messages in a server mailbox and download them periodically from the server SMTP authentication is an
95. to use for the stream RTSP is thus used by a viewing client to start a unicast session see below e UDP User Datagram Protocol is a communications protocol that offers limited service for exchanging data in a network that uses the Internet Protocol IP UDP is an alternative to the Transmission Control Protocol TCP The advantage of UDP is that it is not required to deliver all data and may drop network packets when there is e g network congestion This is suitable for live video as there is no point in re transmitting old information that will not be displayed anyway e Unicasting is communication between a single sender and a single receiver over a network This means that the video stream goes independently to each user and each user gets their own stream A benefit of unicast ing is that if one stream fails it only affects one user e Multicast is bandwidth conserving technology that reduces bandwidth usage by simultaneously delivering a single stream of information to multiple network recipients This technology is used primarily on delimited networks intranets as each user needs an uninterrupted data flow and should not rely on network routers How to stream MPEG 4 Deciding on the combination of protocols and methods to use depends on your viewing requirements and on the properties of your network RTP RTSP This method actually RTP over UDP and RTSP over TCP should be your first consideration for live video especially w
96. ts Angled wall mount Power supply PS H 5 1 V DC MPEG 4 decoder Windows MPEG 4 AAC licenses 1 encoder 1 decoder Video management software not included AXIS Camera Station Surveillance application for viewing recording and archiving up to 25 cameras See www axis com partner adp_partners htm for further software applications via partners Approvals EN55024 EN61000 3 2 EN61000 3 3 e FCC Part 15 Subpart B Class B e VCCI Class B e CES 003 Class B C tick AS NZS CISPR 22 EN60950 Power supply UL CSA Dimensions 78 x 144 x 132 mm 3 0 x 5 6 x 5 2 Weight 504 g 1 1 Ibs 46 AXIS 212 PTZ Technical Specifications General performance considerations When setting up your system it is important to consider how various settings and situations will affect performance Some factors affect the amount of bandwidth the bit rate required others can affect the frame rate and some will affect both If the load on the CPU reaches its maximum this will also affect the frame rate The following factors are among the most important to consider e High image resolutions and or lower compression levels result in larger images Bandwidth affected e Access by large numbers of Motion JPEG and or unicast MPEG 4 clients Bandwidth affected e Simultaneous viewing of different streams resolution compression etc by different clients Frame rate and bandwidth affected e Acce
97. ttings depend on the available bandwidth and the required audio quality The AXIS 212 PTZ can be set to trigger an event if the incoming sound level rises above falls below or passes the set value The Alarm level is set between 0 100096 Audio Output If the sound from the speaker is too low or high adjust the output gain for the active speaker attached to the AXIS 212 PTZ When satisfied with the settings click Save or click Reset to revert to the previously saved settings Note To receive synchronized video and audio it is recommended that the time settings in the camera and client PC are synchronized with an NTP Server This is enabled in the camera under System Options gt Date amp Time Please refer to the help pages for more information 20 AXIS 212 PTZ Live View Config Layout These are the tools for deciding the layout of the Live View page The layout can be set in 3 ways Use Axis look the layout is unchanged Use custom settings modify the default page with your own colors images etc Click the Con figure button and see the following page o Own Home Page Upload and use your own cus tom page as the default web page Click the Con figure button and see the following page Use custom settings To change the background picture banner colors etc adjust the settings under Modify the Axis look To use your own file for e g a banner first upload it see the next page or select Externa
98. ualified Domain Name e g myserver is the host name in the Fully Qualified Domain Name myserver mycompany com where mycompany com is the Domain name DNS servers enter the IP addresses of the primary and secondary DNS servers NTP Configuration Obtain NTP server address via DHCP check this radio button to automatically look up and use the NTP server settings as provided by DHCP Click the View button to see the current settings Use the following NTP server address to make manual settings check this radio button and enter the host name or IP address of the NTP server Host Name Configuration The AXIS 212 PTZ can be accessed using a host name instead of an IP address The host name is usually the same as the assigned DNS Name It is always the first part of a Fully Qualified Domain Name and is always one word with no period For example myserver is the host name in the Fully Qualified Domain Name myserver mycompany com Enabling dynamic DNS updates allows you to alias a dynamic IP address to a static host name allowing your computer to be more easily accessed from various locations on the Internet Outside users can always access your server using the associated DNS name regardless of the WAN IP The DNS server used by the user and or the DNS server responsible for the domain in use must support RFC2136 and allow updates from the camera The TTL Time To Live value determines how long in seconds the reply from the DNS server sho
99. uld be remembered when checking that the domain name for the registered IP address is still valid Link Local IPv4 Address Link Local Address is enabled by default and assigns the AXIS 212 PTZ with an additional IP address for the UPnP protocol The AXIS 212 PTZ can have both a Link Local IP and a static DHCP IP address at the same time these will not affect each other See Network UPnP on page 37 34 AXIS 212 PTZ System Options HTTP The default HTTP port number 80 can be changed to any port within the range 1024 65535 This is useful for e g simple security port mapping HTTPS The default HTTPS port number 443 can be changed to any port within the range 1024 65535 HTIPS is used to provide encrypted web browsing NAT traversal port mapping A broadband router allows devices on a private network LAN to share a single connection to the Internet This is done by forwarding network traffic from the private network to the outside i e the Internet Security on the private network LAN is increased since most broadband routers are pre configured to stop any attempts to access the private network LAN from the public network Internet Use NAT traversal when your AXIS 212 PTZ is located on an intranet LAN and you wish to make it available from the other WAN side of a NAT router With NAT traversal properly configured all HTTP traffic to an external HTTP port in the NAT router will be forwarded to the camera LA
100. uspantiltmove 30 30 4 Check Show custom link 2 5 Enter a descriptive name e g CAM STOP 6 Select the Use as cgi link radio button and enter the cgi link in the field http 192 168 0 125 axis cgi com ptz cgi continuouspantiltmove 0 0 7 These links will appear in the web interface and can be used to control the PTZ camera For more information on the Axis HTTP API see the Support Developer pages on the Axis Website at http www axis com Action Buttons These buttons can be used to manually trigger and stop an event from the Live View page For more information see Event Configuration on page 26 Enabling the display of the Snapshot button allows users to save a snapshot from the video stream by clicking the button This button is mainly intended for use with browsers other than Internet Explorer or when otherwise not using AXIS Media Control AMC to view the video stream AMC provides its own snapshot button Output Buttons These buttons can then be used to manually start and stop an event from the Live View page e g to switch a light on off e The Pulse button activates the port for a defined period e Active Inactive displays 2 buttons one for each action on off Default Video Format Select the default video format from the drop down list Check the box provided to enable video format selection on the Live View page 22 AXIS 212 PTZ Live View Config Default Viewer From the drop down lists
101. ware to upgrade to Browse and click Upgrade Security Nota Do not disconnect power to the unit during the upgrade The unit restarts automatically after the upgrade has completed 1 10 minutes Backup LED settings Save all parameters and user defined scripts to a backup file Backup Maintenance Support BESIORA Advanced Use a saved backup file to return the unit to a previous configuration Specify the backup file to use a and click Restore About 1 Save the firmware file to your computer The latest version of the firmware is available free of charge from the Axis Web site at www axis com techsup 2 Go to Setup gt System Options gt Maintenance in the camera s Web pages 3 In the Upgrade Server section browse to the desired firmware file on your computer Click Upgrade Notes Preconfigured and customized settings will be saved when the firmware is upgraded as long as the same features are available in the new firmware although this is not guaranteed by Axis Communications eAfter starting the upgrade process always wait at least 5 10 minutes before restarting the camera even if you suspect the upgrade has failed eYour dealer reserves the right to charge for any repair attributable to faulty upgrading by the user The software tool AXIS Camera Management can be used for multiple upgrades Please visit the Axis website at www axis com for more information 41 AXIS 212 PTZ Troubleshooting Emergency
102. which users 3 When the path is shown correctly in the text field click the Upload button All uploaded files are shown in the list in the lower section of the page To remove a file check the box provided next to it and then click the Remove button To use your uploaded file click the radio button and select the file from the drop down list by Own e To use an external file located somewhere other than in the AXIS 212 PTZ click the radio button and enter the URL by External Note Unchecking the box for Show setup link removes the link from the camera s web pages The setup tools will then only be accessible by entering the full setup address into the address URL field of a browser i e http lt ip address operator basic shtml 21 AXIS 212 PTZ Live View Config Own Home Page AXIS a AXIS 212 PTZ Network Camera To use a previously uploaded web page as the default page check the checkbox select the page from the drop down list and click OK User defined Links Enter a descriptive name and enter the URL in the provided field The link will appear on the Live View page User defined CGI links can be used to issue HTTP API requests e g PTZ commands Example 1 Check Show custom link 1 2 Enter a descriptive name e g CAM START 3 Select the Use as cgi link radio button and enter the cgi link in the field User defined links http 192 168 0 125 axis cgi com ptz cgi continuo
103. xceeded Note that a maximum bit rate can be used for both variable and constant bit rates The bit rate type can be set as Variable Bit Rate VBR or Constant Bit Rate CBR VBR will adjust the bit rate according to the images complexity thus using a lot of bandwidth for a lot of activity in the image and less for lower activity in the monitored area CBR allows you to set a fixed Target bit rate that will consume a predictable amount of bandwidth and which will not change whatever happens in the image As the bit rate would usually need to increase for increased image activity but in this case cannot the frame rate and image quality will be affected negatively To go some of the way towards compensating for this it is possible to prioritize either the frame rate or the image quality whenever the bit rate would normally need to be increased Not setting a priority means the frame rate and image quality will be affected approximately equally 18 AXIS 212 PTZ Audio Settings Audio Settings The AXIS 212 PTZ can transmit audio to clients using either the built in microphone or a connected external microphone and can play audio received from clients via a connected speaker Note The speaker connected to the audio output must have a built in amplifier e g PC speakers un Client PC Internal gt microphone o 7 8 N Internal microphone An example of a network using AXIS 212 PTZ cameras to transmit audio and video
104. y after office hours 5 Select the trigger alternative from the Triggered by drop down list e g select Input ports for a sensor connected to the door 6 Set the When Triggered parameters i e define what the camera will do if the main door is opened e g upload images to an FTP server or send an e mail notification 7 Click OK to save the Event in the Event Types list Please see the online help O for descriptions of each available option Note Up to 10 event types can be configured in the camera and up to 3 of these can be configured to upload images Files names can be formatted according to specific requirements See File Naming amp Date Time Formats online help Pre trigger and Post trigger buffers This function is very useful when checking to see what happened immediately before and or after a trigger e g 30 seconds before and or after a door was opened Check the Upload images checkbox under Event Types gt Add Triggered gt Triggered by to expand the web page with the available options All uploaded images are JPEG images Include pre trigger buffer contains images stored internally in the server from the time immediately preceding the trigger Check the box to enable the pre trigger buffer enter the desired length of time and specify the required image frequency Include post trigger buffer contains images from the time immediately after the trigger Configure as for pre trigger Notes Pre trig
105. y on clients Set to 16 bit or 32 bit color If text overlays are blurred or if there are other rendering problems you may need to enable Advanced Video Rendering from the MPEG 4 tab in the AMC control panel applet Ensure that your graphics card is using the latest device driver The latest drivers can usually be downloaded from the manufacturer s web site Color saturation is different in MPEG 4 and Motion JPEG Modify the settings for your graphics adapter Please see the adapter s documentation for more information Lower frame rate than expected Reduce number of applications running on the client computer Check with the system administrator that there is enough bandwidth available See also the online help Check in the AMC control panel applet MPEG 4 tab that video processing is not set to Decode only frames Lower the image resolution Lost or poor images in pre trigger buffer MPEG 4 video stream Make sure that Cyclic refresh under Setup Video amp Image Advanced MPEG 4 is disabled Image degeneration Decrease the GOV length see the online help for more information The Power indicator is not constantly lit Faulty power supply Check that you are using an AXIS PS H power supply The Status indicator LED is flashing red and the camera is inaccessible A firmware upgrade has been interrupted or the firmware has otherwise been damaged See the Emerge
106. y power e Ground GND The terminal connector is used in applications for e g motion detection event triggering time lapse recording alarm notification via email image storage to FTP locations etc Input for connecting e g a push button If the button is pressed the state changes and the input becomes active shown under Event Configuration Port Status Output connects e g an alarm device that can be activated by Output buttons on the Live View page or by an Event Type The output will show as active Event Configuration Port Status if the alarm device is activated I O terminal connector Pin Function Description 1 GND Ground 2 3 3V DC Can be used to power auxiliary equipment max 50mA 3 Digital Input Connect to GND to activate or leave floating or unconnected to deactivate 4 Transistor Output With a maximum load of 50mA and a maximum voltage of 24V DC this output has an open collector NPN tran sistor with the emitter connected to the GND pin If used with an external relay a diode must be connected in parallel with the load for protection against voltage transients Connect input output devices to the camera as follows Roses I O terminal 1 Attach the cables for the device securely to the supplied e d green connector block Us connector 2 Once the cables are connected push the connector block into the green terminal connector on the camera

Axis Communications 212 PTZ Security Camera User Manual

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