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Avaya S8500 Network Card User Manual

1. Figure 15 Monitored local events Firmware Update Access Remote ASM m Settings Lagin Profiles Serial Port Network Interfaces Network Protocols Remote Control Keys Configuration File Restore Defaults Restart ASM 1 Monitored Local Events Select the events that will be sent 10 IBM Director JO Salect all local evants M Event log 75 full Mi Event lag dull E Remate login M Voltage M Redundant power supply M4 Temperature M Power off Ci Tamper Mi Fan failure E Power supply failure M DASD failure Mi PFA F Partition Configuration See Table 6 Monitored local events on page 38 for an explanation of monitored local alerts Table 6 Monitored local events 1 of 2 Event Action Event log 75 full Event log full Redundant power supply failure Voltage irregularity Power off default Enabled Generates an event if the event log reached 75 of capacity default Enabled Generates an event if the event log reaches capacity When the event log reaches capacity the oldest entries in the log are deleted by new entries Not used on the S8500 Media Server configuration default Enabled Generates an event if the monitored voltages exceed their thresholds default Enabled Generates an event if the power to the S8500 Media Server is turned off 10f2 Avaya Remote Supervisor Adapter User Guide November 2003 Using the Avaya Remote Super
2. Scroll down for details about temperatures voltages and fan speeds Environmentals o Temperatures C Component Value cpu 1 2 00 Center Card 2 00 DASD temperatures are not available sj Avaya Remote Supervisor Adapter User Guide November 2003 53 Using the Avaya Remote Supervisor Adapter Viewing system health summary Viewing system health summary To view the System Health of the S8500 Media Server select System Health under the Monitors heading in the navigation pane The following information appears under the System Health Summary e Server power Indicates the server is either On or Off e Server state Shows the current state of the S8500 Media Server A circle that indicates the overall health of the S8500 Media Server e Green Indicates that the S8500 Media Server is operating normally e Red circle with an X One or more monitored parameters are abnormal e Yellow triangle with an exclamation point One of more monitored parameters are abnormal If the circle is either red or yellow more detailed information concerning the problem can be found in the System Health Summary section Environmentals The RSA monitors current temperature readings and threshold levels for various components of the 8500 Media Server To obtain more information about a specific value click on the number associated with the component under the Value field Temperature thresholds The RSA tracks the current temperature r
3. Select Enabled to use PPP over the serial port 4 In the Local IP address field default 10 4 0 1 Type the local IP address for the PPP interface on the RSA The IP address must consist of four integers ranging from 0 to 255 separated by periods no spaces or consecutive periods 5 In the Remote IP address field default 10 4 0 2 Type the remote IP address that the RSA assigns to a remote user The remote IP address must consist of four integers ranging from 0 to 255 separated by periods no spaces or consecutive periods 6 In the Subnet mask field default 255 255 255 254 Type the subnet mask for the RSA The subnet mask must consist of four integers ranging from 0 to 255 separated by periods no spaces or consecutive periods 7 In the Authentication field default CHAP then PAP Select the type of authentication protocol that will be negotiated for a PPP connection CHAP then PAP When using this setting authentication tries using CHAP first If CHAP was unsuccessful then PAP is tried as a secondary protocol e PAP Only When using this setting a two way handshake procedure is used to validate the identity of the incoming caller PAP must be used if a plain text password must be available to simulate a login at a remote host e CHAP Only When using this setting a three way handshake procedure is used to validate the identity of the incoming caller and any time after the call is established CHAP protects against playb
4. All modifications and Avaya defaults are removed and you will not be able to log into the RSA 2 In the navigation pane select Restore Defaults under the ASM Control heading 3 Click Restore Defaults Avaya Remote Supervisor Adapter User Guide 49 November 2003 Using the Avaya Remote Supervisor Adapter Alerts Restoring the Avaya defaults If you have ignored the warnings in Restoring ASM defaults or you need to reset the RSA card to Avaya defaults 1 Ona Web browser in the Address field type http support avaya com and download the configuration file 2 Ona Web browser select Launch Maintenance Web Interface on the server 3 Under the Server Configurations heading select Configure Server The Review Notices window appears a Configure Server Steps Review Notices i i Reviow Notices WARNING The following Web pages guide you through the process Set Identities of configuring this server To correctly configure this server you Configure Interfaces must complete all steps in this sequence Some parts of the Configure Switches configuration take effect immediately Other parts do not change until the process is complete If you do not complete all steps the server Set DNS DHCP will not function properly Set Static Routes Configure Time Server The configuration process runs in a separate browser window in front of the Set Modem Interface main browser window The list to the left of this window shows the steps in
5. Alphanumeric pager Only a telephone number is required for an alphanumeric pager The PIN number is a separate entry that is entered in the PIN field IBM Director over modem In the case where an Avaya service contract is in place or the system is under warranty this field may contain the number for an Avaya service center e SNMP over PPP e E mail over PPP e PIN If an alphanumeric pager was selected as the form of notification enter a PIN e E Mail Address If e mail over LAN or e mail over PPP was selected as the form of notification enter an e mail address NOTE For E mail over LAN or E mail over PPP notification to work properly type the host name or IP address for the SMTP in Network Protocols For more information on configuring the SMTP refer to Network protocols 2 Click Save to save any additions or modifications to the Remote Alert Recipients fields 3 Click Generate Test Alert to generate a test alarm to all configured remote alarm recipients Alert fowarding This option does not apply in a S8500 Media Server configuration Configuring global remote alert settings The Global Remote Alert Settings fields define the number of times an alert retries and the delay time between retries These global settings effect every alert recipient To configure the global remote alert settings 1 Inthe navigation pane select Alerts under the ASM Control heading 2 Scroll down to the Global Remote Alert Settings section se
6. e Remote firmware upgrades e Web based access using the Advanced System Management Interface Web browser requirements You can use the following Web browsers to remotely access the RSA e Microsoft Internet Explorer version 4 0 or later with Service Pack 1 e Netscape Navigator version 4 72 or later Netscape Navigator version 6 x is not supported NOTE When using the ASM Web Interface monitor resolution should be set to 800 x 600 pixels and 256 colors and double byte character set DBCS languages are not supported NOTE The values in all windows are examples Your settings will be different NOTE Disable the Sun Java Virtual machine Avaya Remote Supervisor Adapter User Guide 19 November 2003 Using the Avaya Remote Supervisor Adapter Connecting and logging in to the RSA Connecting and logging in to the RSA To access the RSA remotely using the ASM Web interface you must log in to the adapter To connect and log in to the RSA 6 Connect the services laptop to the Ethernet port on the RSA using a crossover cable 7 Open an internet browser window 8 In the Address field type 192 11 13 6 and press Enter The Enter Network Password window appears see Figure 1 Network password window on page 20 Figure 1 Network password window gt Please type your user name and password Site 135 9 39 86 Realm Local System User Name Password Save this password in your password list Cance
7. file names of the application firmware and the startup ROM firmware Released Identifies the release dates of the application firmware and the startup ROM firmware Revision Identifies the revision numbers of the application firmware and the startup ROM firmware Performing RSA tasks The Tasks section allows you to view the S8500 Media Server power and restart activity and to directly control the S8500 Media Server Using the Server Power Restart Control option you can perform the following functions e Power on server immediately e Power on server at a specified time e Power off server immediately e Shutdown O S and then power off server e Shutdown O S and then power restart server e Restart the server immediately NOTE You must have read write permissions to perform the functions under the Tasks heading Server power and restart activity The Server Power and Restart Activity section displays the power state of the S8500 Media Server at the time the Web screen was generated See Figure 33 Server power restart activity on page 62 Avaya Remote Supervisor Adapter User Guide 61 November 2003 Using the Avaya Remote Supervisor Adapter Performing RSA tasks Figure 33 Server power restart activity Server Power Restart Activity e Power On State OS booted Restart count 125 Power on hours 2781 hours Field entries within this section include e Power System power on system power off
8. go to the Avaya support Web site http www avaya com support If you are Within the United States click the Escalation Management link Then click the appropriate link for the type of support you need e Outside the United States click the Escalation Management link Then click the International Services link that includes telephone numbers for the international Centers of Excellence Providing Telecommunications Security Telecommunications security of voice data and or video communications is the prevention of any type of intrusion to that is either unauthorized or malicious access to or use of your company s telecommunications equipment by some party to ti Your company s telecommunications equipment includes both this Avaya product and any other voice data video equipment that could be accessed via this Avaya product that is networked equipment An outside party is anyone who is not a corporate employee agent subcontractor or is not working on your company s behalf Whereas a malicious party is anyone including someone who may be otherwise authorized who accesses your telecommunications equipment with either malicious or mischievous intent Such intrusions may be either to through synchronous time multiplexed and or circuit based or asynchronous character message or packet based equipment or interfaces for reasons of e Utilization of capabilities special to the accessed
9. incidents that trigger remote and local alerts Use the Alert selection under ASM Control see Figure 10 Alerts on page 31 30 Avaya Remote Supervisor Adapter User Guide November 2003 Using the Avaya Remote Supervisor Adapter Alerts Figure 10 Alerts Alert Forwardina e gt This setting applies only to slerzs forwarded from the ISH processors on the interconne Status Not a gateway dor ISM processors Make this ASM the Gateway Global Remote Alert Settings e These settings apply lo all rernole alert recipients Remote alert retry Erni 8 times ek Interfaces Delay between rettes 40 minutes Network Prot F Include everd log with e rnail alets Remote Co r jantan Pa aa an sen yana en pan ea af NOTE Please read the following notes before proceeding e Before an SNMP Agent or an SNMP Trap alarm can be generated they must be enabled Enable the SNMP Agent and the SNMP Trap using the Simple Network Management Protocol configuration screens found under the Network Protocols link e The Serial Port under ASM Control must be configured before an alert can be generated over the serial port e You cannot separate the alert types that will be sent to alert recipients All configured alert recipients receive every alert that is selected e To send alerts to an Avaya service center over modem select IBM Director over Modem from the Notification Method field e To send alerts to an Avaya service c
10. laser radiation There are no serviceable parts inside the device Use of controls or adjustments or performance of procedures other than those specified herein might result in hazardous radiation exposure y CAUTION Use safe practices when lifting For items heavier than 37 lb 18 kg two people are required For items heavier than 70 5 lb 32 kg three people are required For items heavier than 121 2 lb 55 kg four people are required y CAUTION The power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device The device also might have more than one power cord To remove all electrical current from the device ensure that all power cords are disconnected from the power source y CAUTION If you install a strain relief bracket option over the end of the power cord that is connected to the device you must connect the other end of the power cord to an easily accessible power source 14 Avaya Remote Supervisor Adapter User Guide 555 245 702 November 2003 About this book Safety precautions y CAUTION Never remove the cover on a power supply or any part that has the following label attached Ibmswarn LAO 073003 Hazardous voltage current and energy levels are present inside any component that has this label attached There are no serviceable parts inside these components If you suspect a problem with one of these parts contact a service
11. pane select Configuration File under the ASM Control heading In the Restore ASM Configuration section click Browse Find and click on the configuration file Click Open The file including the full path name appears in the box To modify the file before restoring go to Step 6 To restore the file without modifying it go to Step 7 To modify the file before restoring e Click Modify and Restore A new window opens showing only the fields that can be modified e Click the text box corresponding to the field you wish to change Type the new data e To toggle between the view that you are modifying and the complete configuration view then click Toggle View e Once the changes to the configuration file have been made click Restore Configuration to restore the modified file e Continue with step 8 To restore a file without modifying click Restore After selecting Restore or Restore Configuration a progress indicator appears A confirmation window opens when the update is completed successfully Click Restart ASM under the ASM Control heading and then click Restart Click OK to confirm that you would like to restart the RSA Click OK to close your current browser window Avaya Remote Supervisor Adapter User Guide November 2003 Using the Avaya Remote Supervisor Adapter Alerts Restoring ASM defaults NOTE You must have read write privileges on your login ID to use this option You can use the Restore ASM section to r
12. properly Avaya Remote Supervisor Adapter User Guide 67 November 2003 Glossary P 68 Avaya Remote Supervisor Adapter User Guide November 2003 Index A Index a connecting to the RSA 20 connecting disconnecting cables 13 A conventions 11 Create a Login Profile 28 advanced Ethernet setup critical alerts 35 setting 42 advanced modem setting _ assigning 40 D Advanced Modem Settings 40 Auto answer 41 Auto answer stop 41 Data Rate 43 Caller ID string 41 Date and Time 27 Dial postfix string 40 date and time Dial prefix string 40 setting 27 Escape guard 41 Dedicated to ASM 40 Escape string 41 DHCP 42 Factory settings string 41 DNS Hangup string 40 enabling 46 Initalization string 40 downloading this book 9 Modem query 40 downloading updates from the Web 9 alert fowarding 33 Duplex 43 alerts 30 ASM configuration Es backing up 47 restoring and modifying 48 E ASM date and time setting 27 environmentals 54 ASM defaults Ethernet connection restoring 49 configuring 41 ASM Information 25 European Union standards 10 ASM information event log setting 25 clearing 58 ASM navigation pane layout 21 saving 58 ASM VPD 61 viewing 57 Authentication 44 Avaya defaults a restoring 50 F ai B fan speed 56 ai Baud Rate 40 BIOS firmware G updating 64 Burned in MAC address 43 Gateway address 42 global login settings setting 30 C global remote alert
13. resides uses DST 7 Scroll to the bottom of the page and click Save 8 The main System Settings window opens Scroll to the bottom of the screen and click Save Login profiles From the Login Profiles window you can e View configure or change individual login profiles e Configure modem and dial in settings Each link in the Login ID column contains the configured login ID for that particular profile If you have not configured a profile the name of the link shows not used Creating a login profile NOTE You can create up to 12 login profiles To create a login profile 1 In the navigation pane select Login Profiles under the ASM Control heading The Login Profiles window appears see Figure 7 Login profiles on page 28 Figure 7 Login profiles View Configuration Summary Login Profiles o Vilal Product Data To configure a login profile click a link in the Login ID column Power Resta Login ID Access Firmware Upda 1 cra Read Write 2 _chintan Read Write 3 _linda Read Write 4 john Read Write 5 lany Read Write 7 pot used 8 _ not used 9 _ nal used zi 28 Avaya Remote Supervisor Adapter User Guide November 2003 Using the Avaya Remote Supervisor Adapter Login profiles 2 Click not used associated with an unused login profile link A login profile window opens see Figure 8 Login profile on page 29 Figure 8 Login profile zj Login Profiles Y gt Login ID i
14. technician y CAUTION Do not place any object weighing more than 180 lb 82 kg on top of rack mounted devices y CAUTION Overloading a branch circuit is potentially a fire hazard and a shock hazard under certain conditions To avoid these hazards ensure that your system electrical requirements do not exceed branch circuit protection requirements See the information that is provided with your RSA for electrical specifications y CAUTION Hazardous voltage current and energy levels might be present Only a qualified service technician is authorized to remove the covers where the following label is attached Ibmswarn LAO 073003 y CAUTION Make sure that the rack is secured properly to avoid tipping when the server unit is extended y CAUTION Some accessory or option board outputs exceed Class 2 or limited power source limits and must be installed with appropriate interconnecting cabling in accordance with the national electric code Avaya Remote Supervisor Adapter User Guide 15 November 2003 555 245 702 About this book Trademarks y CAUTION To reduce the risk of electric shock or energy hazards This equipment must be installed by trained service personnel in a restricted access location as defined by the NEC and IEC 60950 Third Edition The Standard for Safety of Information Technology Equipment Connect the equipment to a reliably grounded safety extra low voltage SELV source An SELV source is a sec
15. the Configure RSA process The blue bar highlights the step that you are currently completing Update System You can return to the main browser window at any time Before you begin you must have the following information e IP address for this server e Host name for this server Function assignment and configuration information for each operational ethernet interface IP addresses of UPS units DNS configuration if used DHCP server configuration if used Configuration data for static network routes if used Network Time Server configuration data Modem return route data from Avaya Services if Avaya Services supports this server e Configure Remote Supervisor Adaptor RSA Click CONTINUE to proceed Continue Pret i 4 Click Continue The Back Up Data window appears a Configure Server Steps Back Up Data STOP Back up the current data before continuing this Set Identities configuration To back up now switch to the main browser window Configure Interfaces and select Back Up Now from the task menu Return to this Configure Switches browser window to complete the configuration after the data is backed up Set DNS DHCP Set Static Routes Configure Time Server Set Modem Interface Configure RSA Update System Continue ep Click CONTINUE to proceed 50 Avaya Remote Supervisor Adapter User Guide November 2003 Using the Avaya Remote Supervisor Adapter Alerts 5 Click Continue The Spe
16. 500 Media Server shuts down This shutdown happens even if this field is not selected for alert notification To view the threshold values associated with the temperature readings select System Health in the navigation pane Under Environmentals Temperature click Value A window opens that shows the warning reset warning soft shutdown and hard shutdown thresholds for temperatures associated with the selected component default Enabled Generates an alert if voltages for any of the monitored power supplies fall outside their specified Operating ranges If a critical voltage condition is detected the S8500 Media Server shuts down The shutdown happens even if this field is not selected to generate an alert notification To view the voltage operating setting select System Health on the navagation pane Under Environmentals Voltages click Value A window opens that shows the warning reset warning soft shutdown and hard shutdown thresholds for voltages associated with the selected components default Disabled Not used in the S8500 Media Server configuration default Enabled Generates an alert if two or more cooling fans fail default Enabled Generates an alert if the power unit on the S8500 Media Server fails default Enabled Generates an alert if the S8500 hard disk fails default Enabled Generates an alert if one or more voltage regulator modules VRMs fail Warning alerts Warning alerts are ge
17. AVAYA Avaya Remote Supervisor Adapter User Guide for use with Avaya S8500 Media Server 555 245 702 Issue 1 November 2003 Copyright 2003 Avaya Inc All Rights Reserved Notice Every effort was made to ensure that the information in this document was complete and accurate at the time of printing However information is subject to change Warranty Avaya Inc provides a limited warranty on this product Refer to your sales agreement to establish the terms of the limited warranty In addition Avaya s standard warranty language as well as information regarding support for this product while under warranty is available through the following Web site http www avaya com support Preventing Toll Fraud Toll fraud is the unauthorized use of your telecommunications system by an unauthorized party for example a person who is not a corporate employee agent subcontractor or is not working on your company s behalf Be aware that there may be a risk of toll fraud associated with your system and that if toll fraud occurs it can result in substantial additional charges for your telecommunications services Avaya Fraud Intervention If you suspect that you are being victimized by toll fraud and you need technical assistance or support in the United States and Canada call the Technical Service Center s Toll Fraud Intervention Hotline at 1 800 643 2353 How to Get Help For additional support telephone numbers
18. IEC 61000 4 8 Voltage Dips and Variations IEC 61000 4 11 Powerline Harmonics IEC 61000 3 2 Voltage Fluctuations and Flicker IEC 61000 3 3 Federal Communications Commission Statement Part 15 Note This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is joperated in a commercial environment This equipment generates luses and can radiate radio frequency energy and if not installed jand used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense Part 68 Answer Supervision Signaling Allowing this equipment to be operated in a manner that does not provide proper answer supervision signaling is in violation of Part 68 rules This equipment returns answer supervision signals to the public switched network when e answered by the called station e answered by the attendant or routed to a recorded announcement that can be administered by the customer premises equipment CPE user This equipment returns answer supervision signals on all direct inward dialed DID calls forwarded back to the public switched telephon
19. Linux Servers and Gateways For instructions on restoring the default file see Restoring and modifying the ASM configuration ASM navigation ASM navigation pane layout The ASM screen is divided into a navigation pane and a display pane see Figure 3 Navagation pane on page 21 Figure 3 Navagation pane System Health Summary e Server power On Serer state OS booted Sener is operating normally All monitored parameters are OK Scroll down for details about temperatures voltages and fan speeds Profiles Serial Port Environmentals Network S Network cols Temperatures C Remo Keys Component Value Config CPU 1 39 09 Center Card 272 0 DASD temperatures are not available Avaya Remote Supervisor Adapter User Guide 21 November 2003 Using the Avaya Remote Supervisor Adapter ASM navigation Table 2 Available actions on page 22 outlines the actions available in the navigation pane Table 2 Available actions 1 of 3 Link Action Description System Health View health of the S8500 View the power temperature voltage and fan Media Server and the users status of the S8500 Media Server You also can logged into the RSA view the users logged into the RSA Event Log View S8500 event logs Event logs contain S8500 information pertaining to Power On Self Test POST remote access attempts and dial out events Events are time stamped Some of the events generate an alert if
20. MAC address The locally administered MAC address must be in the following format e Hexadecimal value from 000000000000 through FFFFFFFFFFFF e In the form of XX XX XX XX XX XX where X is a number between zero and nine 5 In the Burned in MAC address field This is a read only field that contains the unique factory MAC address burned in at the factory NOTE The RSA does not support the use of a multicast address When a multicast address is used the least significant bit of the first byte is set to one 6 Click Save to save the changes 7 In the navigation panel click Restart ASM under the ASM Control heading to activate the changes Avaya Remote Supervisor Adapter User Guide 43 November 2003 Using the Avaya Remote Supervisor Adapter Alerts 44 Configuring PPP access over a serial port Use the point to point PPP access method if you do not have Ethernet access NOTE Use PPP over the serial port for remote access to the RSA To configure PPP over the serial port 1 In the navigation pane select Network Interfaces under the ASM Control heading 2 Scroll down to the PPP over Serial Port selection see Figure 19 PPP over Serial Port on page 44 Figure 19 PPP over Serial Port Bl PPP over Serial Port e Interface Enabled y Local IP address 192 96 1 1 Remote IP address 192 96 1 2 Subnet mask 255 255 255 254 Authentication CHAP then PAP y Save led 3 Inthe Interface field default Disabled
21. Remote Supervisor Adapter Alerts 40 Figure 16 Serial port Views Configuration Summary 9 em Health Serlal Port1 e Ev on Vital Product Data Baud rate 57600 Parity NONE Stop bits 1 Y Dadicate to ASM Advanced Modem Setlmas In the Baud Rate default 57600 field Select the baud rate to specify the data transfer rate of your serial port connection Possible bits per second options that can be selected from the drop down menu are 2400 4800 9600 19200 38400 and 57600 In the Parity field default NONE Select the error detection to be used for your serial port connection Possible parity options from the drop down menu are NONE ODD EVEN MARK and SPACE In the Stop bits field default 1 Select the data terminating I bits or parity bit that marks the end of transmission Possible stop bits that can be selected from the drop down menu are 1 and 1 5 or 2 NOTE For the following step Dedicate to ASM is the only option supported by Avaya In the Dedicate to ASM field default Enabled Select the Dedicate to ASM check box Failure to do so may cause the RSA not to report problems on the modem or the RSA may not answer incoming calls Click Save or for advanced settings click Advanced Modem Settings see Assigning advanced modem settings on page 40 Assigning advanced modem settings To set the advanced modem settings 1 After clicking Advanced Modem Settings fill in t
22. a restart of the ASM All existing network connections will be temporarily lost as a result if this is the local system you will need to open a new browser and relogin to get back in to the user interface Press Restart if you want to continue and restart the ASM Restart NOTE You will loose your Ethernet connection Once the restart is completed open a new browser and log back into the RSA 3 Click Restart Logging off the RSA Use this option to log off e The RSA e ASM processor e Another remote server To log off the RSA 1 In the navigation pane select Log Off 2 In the confirmation window click Yes 52 Avaya Remote Supervisor Adapter User Guide November 2003 Using the Avaya Remote Supervisor Adapter Monitoring the S8500 using the RSA Monitoring the S8500 using the RSA The following information can be found under the Monitors heading see Figure 25 System health on page 53 e System Health e Monitors the temperature voltage and power readings of the S8500 Media Server e View the fan health e View the status of the operating system e Event Logs e View the events recorded in the logs e View the severity of the events VPD This feature is not supported as part of the S8500 Media Server Configuration Figure 25 System health System Health Summary o Server power On Serer state OS booted Sener is operating normally All montored parameters are OK
23. ack and trial and error attacks 8 Click Save to store the changes 9 You must restart the ASM to activate the Network Protocols changes To restart ASM select Restart ASM under the ASM Control heading in the navigation pane Avaya Remote Supervisor Adapter User Guide November 2003 Using the Avaya Remote Supervisor Adapter Alerts Network protocols From the Network Protocols window you can configure the e Simple Network Management Protocol SNMP setup e Domain Name System DNS setup e Simple Mail Transfer Protocol SMTP setup See Figure 20 Network protocols on page 45 for the Simple Network Management Protocol SNMP window Figure 20 Network protocols evn Health Eng o y y E a Simple Network Management Protocol SNMP sen Log Vial Product Daia G dd SNMP agert Enabled Iv Restart SNMP traps Enabled Firmware Updale Romote ASM Community Name Host Name ar IP Address aio 1 HAT Serial Port Network Ink Remote Control Keys Configuration Fite xi Enabling SNMP agents and traps Use the SNMP window under Network Protocols to enable SNMP agents and traps and to establish community names with their related host name or IP address To enable SNMP agents and traps 1 In the navigation pane select Network Protocols under the ASM Control heading 1 Inthe SNMP agent field default Disabled Use this field to enable or disable the SNMP agent 2 In the SNMP traps field default Enabled Use t
24. an Speeds of max Fan Speed 1 47 2 43 3 51 4 100 NOTE You must check the associated fan box under the Alerts section for that fan alert to be sent to the configured alert recipients The event log The Event Log page contains all entries that currently are stored in the server event log and POST event log Information concerning all remote access attempts and dial out events is recorded in the RSA or ASM processor event log Viewing the event log The Remote Supervisor Adapter and ASM processor time stamps all events and logs them into the event log Information such as all login attempts dial out attempts memory errors and bus failures are all contained within the event log Color indicators highlight the informational warning and error entries To view the event log 1 In the navigation pane select Event Log under the Monitors heading The Event Log window appears see Figure 31 Event log on page 57 Figure 31 Event log ae lt a evant Sevarice Se El Bone Asformational 1 Wamng RE Error Rote Al events are inforrnatianal unless noted as an emor or waning overt Event Log Index Sev Source Date Time Pen AID f VA pa wc Va serveroc fonos 1037 52 Papa ae Laga Login ID CRAFT tom WEB browser al 2 KERVPROC 07 0703 10 31 37 Rezal recaiwad syn sent host is refusing cocnaction male Logn Succezsiu Lagin ID CRAFT fem WEB browser al 3 fermo poor
25. apter RSA window appears Review Notices Set Identities Configure Interfaces Configure Switches Set DNS DHCP Set Static Routes Configure Time Server Set Modem Interface Configure RSA RSA Network Configuration Configure Remote Supervisor Adaptor RSA LAN IP Address 192 11 13 6 Gateway IP Address j Subnet Mask 255 255 254 0 f change frer 8 In the LAN IP Address field type 192 11 13 6 9 Inthe Subnet Mask field type 255 255 254 0 and click Change 10 Plug the cross over cable into the RSA card 11 Proceed to Restoring and modifying the ASM configuration on page 48 and use the file you downloaded in step 1 Avaya Remote Supervisor Adapter User Guide 51 November 2003 Using the Avaya Remote Supervisor Adapter Alerts Restarting the RSA Use the Restart ASM option to restart the RSA While configuring the RSA you will be prompted to use this option to make changes permanent To restart the RSA NOTE You must have read write privileges on your login ID to use this option 1 Log into the RSA For more information on how to log into the RSA see Connecting and logging in to the RSA on page 20 2 In the navigation pane select Restart ASM under the ASM Control heading The Restart ASM window appears see Figure 24 Restart ASM on page 52 Figure 24 Restart ASM ial Port rk Interfaces juration File Restore Defaults Restart ASM This action will be followed by
26. cify how you want to use this wizard window appears B Configure Server Steps Specify how you want to use this wizard Review Notices Set Identities Configure Interfaces Configure Switches Set DNS DHCP Set Static Routes Configure all services using the wizard Configure individual services Click CONTINUE to proceed Configure Time Server Set Modem Interface Help Configure RSA Update System 6 Select Continue individual services and click Continue The Notice window appears Review Notices Set Identities Configure Interfaces Configure Switches Set DNS DHCP Set Static Routes Configure Time Server Set Modem Interface Configure RSA B Configure Server NOTICE The links on the left of this page allows you to configure IP services as they are shown on the menu Please remember to back up any information that you wish to change so that you ll have something to fall back on if things go wrong To configure an IP service click the appropriate link on the left menu When the link is clicked it will also display the current configuration for that particular service Note that all services displayed on the left menu can be configured individually except the Set Identities service This service is tied with the Configure Interfaces service because of the numerous interactions and dependance between the two services 7 In the left menu click Configure RSA The Configure Remote Supervisor Ad
27. col SNMP window appears 2 Scroll down to the DNS section see Figure 18 Advanced Ethernet setup on page 43 Figure 21 DNS AA E Domain Name System DNS Y DNS Disabled DNS server IP address 1 pooo FT DNS server IP address 2 booo DNS server IP address3 0 0 0 0 Host Table IP Address to Host Name Mappings IP Address Host Name i EE apo ahoo ie A 3 Inthe DNS field default Disabled Select Enabled from the drop down menu if a DNS server will be used 4 In the DNS server IP address 1 2 and 3 fields default 0 0 0 0 You can specify up to three DNS server IP addresses once the DNS field is Enabled Each IP address should contain integers 0 through 255 separated by periods 5 Scroll to the bottom of the page and click Save NOTE You must restart the ASM to activate the Network Protocols changes 6 To restart the ASM select Restart ASM under the ASM Control heading in the navigation pane 46 Avaya Remote Supervisor Adapter User Guide November 2003 Using the Avaya Remote Supervisor Adapter Alerts SMTP This section must be completed if a SMTP server is being used 1 In the navigation pane select Network Protocols under the ASM Control heading 2 SMTP Server Host Name or IP Address field no default If a DNS server is being used type the hostname of the SMTP Server If a DNS server is not being used type the IP Address associated with the SMTP server 3 Scroll to the bot
28. configured on the Alerts page Vital Product View the VPD for the When the server starts the RSA collects system Data VPD S8500 server data basic input output system BIOS information and the server component VPD and stores it in nonvolatile memory Power Restart Remotely power on off or The RSA provides full power on power off and Firmware Update Access Remote ASM System Settings Login Profiles restart the S8500 Media Server Update the firmware on the RSA Not used in the S8500 Media Server configuration View and configure system settings for the RSA Configure the RSA login files restart capability for the S8500 Media Server The firmware on the RSA can be updated The firmware update can be obtained from http Wsupport avaya com This screen is divided into three sections e ASM Information S8500 Product ID ID number contact and location information e Server Timeouts Power off delay e ASM Date and Time Set the date time GMT offset and daylight savings time View configure or change individual login profiles Up to 12 login profiles can be defined 10f3 22 Avaya Remote Supervisor Adapter User Guide November 2003 Using the Avaya Remote Supervisor Adapter ASM navigation Table 2 Available actions 2 of 3 Link Action Description Alerts View and configure local This screen is divided into five sections events alerts and define ie Remote Ale
29. e If the Restore Default option was selected in the navigation pane the default login will be USERID with the password of PASSWORD the 0 is a zero Avaya Remote Supervisor Adapter User Guide 29 November 2003 Using the Avaya Remote Supervisor Adapter Alerts Setting the global login settings This procedure allows you to enable your modem to dial out to the remote login profile NOTE The global login settings apply to all login profiles To set the Global Login Settings 1 Inthe navigation pane select Login Profiles under the ASM Control heading The Global Login Settings window appears see Figure 9 Global login settings on page 30 Figure 9 Global login settings trol e E Global Login Settings These settings apply to all login profiles Logins through a modern connection Enabled Lockout penod afer 5 login failures 2 7 minutes Save si 2 Scroll down to the Global Login Settings section of the window 3 Inthe Logins through a modem connection field default Enabled Select Enabled to log in through a modem connection 4 In the Lockout period after 5 login failures field default 2 minutes Select the time in minutes that someone would be locked out after attempting to login to the RSA five times 5 Click Save to save the settings Alerts From the Alerts window you can e Configure alert recipients e Set the number of remote alert attempt e Select the delay between alerts e Define
30. e Figure 12 Global remote alert settings on page 33 Figure 12 Global remote alert settings woe gt 4 Global Remote Alert Settings These settings apply to all rernate alert recipients a Remote alert retry limit 8 y times Delay between retries 4 0 Y minutes Rernote Control Keys 3 F Include event log with e mail alats Configurat Restore Defaults h 5 Avaya Remote Supervisor Adapter User Guide 33 November 2003 Using the Avaya Remote Supervisor Adapter Alerts 3 In the Remote alert retry limit field default 8 times From the drop down menu select the number of additional times that the RSA tries to send an alert to a remote recipient 4 In the Delay between retries field default 4 minutes From the drop down menu select the delay time between alert notification attempts to a recipient 5 In the Include event log with e mail alerts field default Disabled Select the box if e You wish to attach a copy of the local event log to e mail alert notifications e If at least one alert recipient has e mail or LAN or e mail over PPP selected as their means of alert notification 6 To save any changes to the global remote alert settings click Save Customizing monitored alerts You can customize the types of alerts that will be associated with critical warning and system level severities All alerts are time stamped and stored in the RSA event log You must select the box next to the type of a
31. e network Permissible exceptions are e A call is unanswered e A busy tone is received A reorder tone is received Avaya attests that this registered equipment is capable of providing users access to interstate providers of operator services through the use of access codes Modification of this equipment by call aggregators to block access dialing codes is a violation of the Telephone Operator Consumers Act of 1990 REN Number For MCC1 SCC1 CMC1 G600 and G650 Media Gateways This equipment complies with Part 68 of the FCC rules On either the rear or inside the front cover of this equipment is a label that contains among other information the FCC registration number and ringer equivalence number REN for this equipment If requested this information must be provided to the telephone company For G350 and G700 Media Gateways This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA On the rear of this equipment is a label that contains among other information a product identifier in the format US AAAEQ TXXXxX The digits represented by are the ringer equivalence number REN without a decimal point for example 03 is a REN of 0 3 If requested this number must be provided to the telephone company For all media gateways The REN is used to determine the quantity of devices that may be connected to the telephone line Excessive RENs on the telephone line may result in device
32. eadings and threshold levels for system components The temperatures section displays the values the RSA reacts to when reached or exceeded see Figure 26 System health temperatures on page 54 The values are not programable and cannot be changed Figure 26 System health temperatures Environmentals e i Temperatures C Component Value Log CPU 1 3 00 Product Data Center Card 27 00 DASD temperatures are not available NOTE You must check the temperature box under the Alerts section for a temperature alert to be sent to the configured alert recipients When you click on a specific value associated with a component a window similar to Figure 27 System health temperature thresholds on page 55 opens 54 Avaya Remote Supervisor Adapter User Guide November 2003 Using the Avaya Remote Supervisor Adapter Viewing system health summary Figure 27 System health temperature thresholds CPU 1 Temperature Thresholds C Warning reset 66 00 Warning 71 00 Soft shutdown 75 00 Hard shutdown 80 00 The reported temperatures for system components are measured in the following ranges e Warning Reset If the temperature returns to a value below the warning reset value the RSA assumes that the temperature has returned to normal and does not generate any further alerts e Warning If the temperature reaches or exceeds the value specified for a warning an alert is generated Soft Shutdo
33. ect a value from the drop down menu To turn this option off select Disabled Power Off Delay default Enabled 0 5 minutes Use this field to set the amount of time in one minute increments that the S8500 Media Server delays shutting down to ensure that the shutdown of the operating system has completed NOTE If the power off selected value is less then 45 seconds the RSA device drivers automatically set the value to 45 seconds when they load The value can be decreased once the S8500 Media Server has started but the RSA device driver resets the value to be 45 seconds the next time the server restarts The RSA device drivers do not change a value that is 45 seconds or greater To set the Power Off Delay select a value from the drop down menu Avaya Remote Supervisor Adapter User Guide November 2003 Using the Avaya Remote Supervisor Adapter ASM control 6 NMI Reset Delay default Disabled Use this field to specify the time in minutes that the RSA waits to restart the S8500 Media Server after a nonmaskable interrupt NMI generates A NMI can be triggered by e A critical error such as a hardware fault e A parity error in the memory subsystem To set the NMI Reset Delay select a value from the drop down menu To turn this option off select Disabled 7 Scroll to the bottom of the page and slick Save Setting ASM date and time Alerts that are sent from the RSA are time stamped using the RSA internal clock The RSA interna
34. enter over LAN select SNMP over LAN from the Notification Method field Configuring a remote alert recipient You can define up to 12 unique remote alert recipients Each link for an alert recipient is labeled with the recipient name notification method and alert status To configure or view a remote alert recipient e Select Alerts in the navigation pane The Remote Alert Recipient screen displays the name selected notification method and status of enabled or disabled You can configure a maximum of 12 alert recipients Avaya Remote Supervisor Adapter User Guide 31 November 2003 Using the Avaya Remote Supervisor Adapter Alerts Adding a remote alert recipient 32 To add a remote alert recipient 1 In the Remote Alert Recipients section click not used in an unused position of the next available slot A new screen opens with the following configuration fields see Figure 11 Remote alert recipient window on page 32 Figure 11 Remote alert recipient window El Remote Alert Recipient 3 2 al ulor FT Receives critical alerts only slem Healla t Log Slalus Disabled tal Product Data Nana EE Notification method Numaric pager hd Number TAE PIN E mail address usend hostname PPP login ID O O O OUO O PPP password o Reset to Defaults Cancel Save f Receives Critical Alerts Only If this box is checked the alert recipient receives notification only for critical alerts To v
35. equipment Theft such as of intellectual property financial assets or toll facility access Eavesdropping privacy invasions to humans Mischief troubling but apparently innocuous tampering Harm such as harmful tampering data loss or alteration regardless of motive or intent Be aware that there may be a risk of unauthorized intrusions associated with your system and or its networked equipment Also realize that if such an intrusion should occur it could result in a variety of losses to your company including but not limited to human data privacy intellectual property material assets financial resources labor costs and or legal costs Responsibility for Your Company s Telecommunications Security The final responsibility for securing both this system and its networked equipment rests with you Avaya s customer system administrator your telecommunications peers and your managers Base the fulfillment of your responsibility on acquired knowledge and resources from a variety of sources including but not limited to e Installation documents e System administration documents e Security documents e Hardware software based security tools Shared information between you and your peers e Telecommunications security experts To prevent intrusions to your telecommunications eguipment you and your peers should carefully program and configure e Your Avaya provided telecommunications systems and their in
36. erver 3 ID Number default 100000000 Type an ID number that will be used to identify the S8500 Media server This information will be part of the SNMP trap 4 Contact default no contact configured An optional field that contains the name of the person responsible for this server at this location You can enter a maximum of 47 characters in this field 5 Location default no location configured An optional field that contains the address of the location where the server resides You can enter a maximum of 47 characters in this field 6 Scroll to the bottom of the page and click Save Avaya Remote Supervisor Adapter User Guide 25 November 2003 Using the Avaya Remote Supervisor Adapter ASM control Setting server time outs To set server time outs 1 26 In the navigation pane select System Settings under the ASM Control heading The System Settings window appears POST Watchdog default Enabled 5 minutes Use this field to specify the number of minutes that the RSA will wait for the S8500 Media Server to complete a power on self test POST If the S8500 Media Server fails to complete a POST within the selected time period the RSA generates a POST time out and reboots the S8500 Media Server At that point the POST watchdog is disabled until e The operating system is shut down and the server is power cycled e The operating system starts and the ASM device drivers successfully load To set the POST watchdog selec
37. estore the RSA to factory settings See Figure 23 Restore defaults on page 49 Figure 23 Restore defaults Vilal Product Data Ml a Po Restore Defaults Firmware Up This action will cause all ASM settings to be set to factory Gefaults If this is the local system you will lose your TCP IP connection as a result You will need to reconfigure the ASM network Interface to restore connectivity This operation will also erase your Remote Control password You will need to reconfigure this password via the server s BIOS menu Clearing of the ASM configuralion will be followed by a restart of lhe ASM Press Restore Defaults butlon if you want to proceed AAA WARNING Executing the Restore ASM Defaults option removes the Avaya defaults Avaya defaults can be restored manually using the information found in the Avaya RSA Defaults section or by restoring the Avaya default file The Avaya default file can be found at http support avaya com or on the Communication Manager 2 0 CD for Linux Servers and Gateways For instructions on restoring the default file see Restoring and modifying the ASM configuration A WARNING Executing the Restore ASM Defaults option removes all the modifications made to the RSA To restore ASM defaults 1 Log into the RSA For more information on how to log into the RSA see Connecting and logging in to the RSA on page 20 y CAUTION You will loose your Ethernet connection
38. et mask 42 system alerts 37 System Health Summary environmentals 54 fan speed 56 temperature thresholds 54 viewing 54 voltage thresholds 55 system information setting 24 system settings 24 T technical assistance 18 temperature thresholds 54 trademarks and service marks 16 Avaya Remote Supervisor Adapter User Guide November 2003 vital product data 58 ASM VPD 61 component activity log 60 component level VPD 60 performing RSA tasks 61 POST BIOS VPD 60 viewing 59 voltage thresholds 55 W warning alerts 35 Web browser requirements 19 Avaya Remote Supervisor Adapter User Guide November 2003 Index 71 Index 72 Avaya Remote Supervisor Adapter User Guide November 2003
39. gnal cables Never turn on any equipment when there is evidence of fire water or structural damage Disconnect the attached power cords telecommunications systems networks and modems before you open the device covers unless instructed otherwise in the installation and configuration procedures Connect and disconnect cables as described in Table 1 Connecting and disconnecting cables on page 13 when installing moving or opening covers on this product or attached devices Table 1 Connecting and disconnecting cables To connect To disconnect 1 Turn everything off 1 Turn everything off 2 Attach all cables to devices 2 Remove power cords from outlet 3 Attach signal cables to connectors 3 Remove signal cables from connectors 4 Attach power cords to outlet 4 Remove all cables from devices 5 Turn device ON Avaya Remote Supervisor Adapter User Guide 13 November 2003 555 245 702 About this book Safety precautions Ay DANGER Some laser products contain an embedded Class 3A or Class 3B laser diode Note the following Laser radiation when open Do not stare into the beam do not view directly with optical instruments and avoid direct exposure to the beam y CAUTION When laser products such as CD ROMs DVD drives fiber optic devices or transmitters are installed note the following Do not remove the covers Removing the covers of the laser product could result in exposure to hazardous
40. he following fields Initalization string default ATZ M Type the initalizatiion string to be used for this specific modem Dial prefix string default ATDT Type the initialization string to be used before the number to be dialed Hangup string ATHO M Type the initialization string to be used to disconnect the modem Dial postfix string default MJ Type the initialization string to tell the modem to stop dialing after the number is dialed Modem query default ATM Type the initialization string to be used to tell if the modem is connected Avaya Remote Supervisor Adapter User Guide November 2003 Using the Avaya Remote Supervisor Adapter Alerts e Factory settings string default AT amp FO M Type the initalization string to return the modem to factory settings e Auto answer default ATSO 3 M Type the initialization string to tell the modem to answer an incoming call after three rings Escape string default AT M Type the initialization string to return the modem to a command mode state when the modem is busy e Auto answer stop default ATSO 01 M Type the initialization string to tell the modem to stop answering the phone when it rings e Caller ID string default no default Type the initialization string that will be used to collect caller ID information from the incoming call Escape guard default 2 5 seconds Type the length of time before and after the escape string is issued t
41. here machine_name is the name of the call delivery machine e Command options are in bold type inside square brackets Example At the DOS prompt type copybef F34 Keys The names of keys are in bold sans serif type Example Use the Down Arrow key to scroll through the fields e When you must press and hold a key and then press a second or third key we separate the names of the keys are separated with a plus sign Example Press ALT D Avaya Remote Supervisor Adapter User Guide 11 November 2003 555 245 702 About this book Safety labels and security alert labels e When you must press two or more keys in sequence we separate the names of the keys are separated with a space Example Press Escape J e When you must press a function key we provide the function of the key in parentheses after the name of the key Example Press F3 Save User input e User input is in bold type whether you must type the input select the input from a menu or click a button or similar element on a screen or a Web page Examples Type exit and then press Enter On the File menu click Save On the Network Gateway page click Configure gt Hardware System output and field names e System output and field names on the screen are in monospaced type Examples The system displays the following message The installation is in progress Typeyinthe Message Transfer field Safety labels and secur
42. his field to enable or disable the SNMP traps NOTE The following criteria must be met before enabling SNMP agent and traps Both the SNMP agent and the SNMP trap fields must be Enabled before an SNMP alert can be sent The Contact and Location fields must be filled out in the ASM Information section of the System Settings window For more information on the ASM Information fields see System settings e At least one SNMP community with valid IP address or host name must be configured 3 Community Name no default Use this field to type a name or authentication string that defines the community that will receive the SNMP alerts Avaya Remote Supervisor Adapter User Guide 45 November 2003 Using the Avaya Remote Supervisor Adapter Alerts 4 Host Name or IP Address no default In the field that corresponds with the Community Name type the IP Address or Host Name for each community manager 5 Ifa DNS server is not used or available scroll down and click Save If a DNS server will be used continue to Enabling DNS on page 46 before restarting the ASM NOTE You must restart the ASM to activate the Network Protocols changes 6 Torestart the ASM click Restart ASM under the ASM Control heading in the navagation pane Enabling DNS To enable the Domain Name System DNS and specify the DNS IP address 1 In the navigation pane select Network Protocols under the ASM Control heading The Simple Network Management Proto
43. hoar A 1521368 male 366653 slleral aed Iralis userid er psasword teved ES AveROS braza hozras Feral le CRAFT tom WES deowsor al IPEG 189 152 13 68 Ls BERvPROS 0707 03 10 13 14 Resol recelad ayn sert host is refusing conection xj 4 b 2 Scroll down to view the complete contents of the event log Avaya Remote Supervisor Adapter User Guide 57 November 2003 Using the Avaya Remote Supervisor Adapter Vital product data The event log consists of the following fields e Index The assigned number that can be used to identify the entry e Sev Three possible severities can be assigned to any given entry in the log e Informational This low severity is assigned to entries in which you should take note e Warning This severity level is assigned to any entry that could affect the performance of the S8500 Media Server e Error This severity level is assigned to any entry that needs immediate attention Source The entity logging the event e Date The date of the entry into the event log Time The time of the entry into the event log e Text A description of the nature of the event Clearing the event log Size for the event log is limited When the limit for the event log is exceeded older entries are deleted in a first in first out order To clear the event log 1 Scroll to the bottom of the Event Log window 2 Click Clear Log Saving the event log To save the current event log to a file 1 Scroll to the bo
44. ided by the telephone company Connection to party line service is subject to state tariffs Contact the state public utility commission public service commission or corporation commission for information This equipment if it uses a telephone receiver is hearing aid compatible Canadian Department of Communications DOC Interference Information This Class A digital apparatus complies with Canadian ICES 003 Cet appareil num rique de la classe A est conforme la norme NMB 003 du Canada This equipment meets the applicable Industry Canada Terminal Equipment Technical Specifications This is confirmed by the registration number The abbreviation IC before the registration number signifies that registration was performed based on a Declaration of Conformity indicating that Industry Canada technical specifications were met It does not imply that Industry Canada approved the equipment Declarations of Conformity United States FCC Part 68 Supplier s Declaration of Conformity SDoC Avaya Inc in the United States of America hereby certifies that the equipment described in this document and bearing a TIA TSB 168 label identification number complies with the FCC s Rules and Regulations 47 CFR Part 68 and the Administrative Council on Terminal Attachments ACTA adopted technical criteria Avaya further asserts that Avaya handset equipped terminal equipment described in this document complies with Paragraph 68 316 of the FCC R
45. iew what constitutes a critical alert select Alerts in the navigation pane and scroll down to Monitored Alerts Status Click on the drop down menu and select Enabled to activate this remote alert recipient Name Type the name of the alert recipient Notification Method Use the drop down menu to select the notification method that will be used to reach the recipient Methods include e Numeric Pager e Alphanumeric pager e IBM Director over Modem In the case where an Avaya service contract is in place or the system is under warranty this option could be used to report alarms to an Avaya service center e IBM Director over LAN Avaya recommends not using this option e SNMP over LAN In the case where an Avaya service contract is in place or the system is under warranty this option could be used to report alarms to an Avaya services center e E mail over LAN Avaya recommends not using this option e SNMP over PPP e E mail over PPP Avaya recommends not using this option NOTE IBM Director over Modem and SNMP over LAN are the methods supported by Avaya services Avaya Remote Supervisor Adapter User Guide November 2003 Using the Avaya Remote Supervisor Adapter Alerts e Number Type a telephone number IP address or host name if one of the following selections were made in the Notification Method field e Numeric pager Type the telephone number followed by a comma and then personal identification number PIN
46. iguration File 2 Scroll down to the Server Power Restart Control section 3 Select one of the following options e Power on Server Immediately Click on this link to immediately power on the S8500 Media Server e Power on Server at Specified Time Click on this link to power the S8500 Media Server down at a specific time A new window opens that displays the current date and time Enter the following data Time of day to power on the server Type the time of day that you wish to power on the S8500 Media Server Time of day must be in a 24 hour format hh mm e Date to power on server Type the date that you wish to power on the S8500 Media Server y CAUTION The following option does not shut down the O S before the S8500 is powered off Power off Server Immediately Click on this link to immediately power off the S8500 Media Server Shutdown O S and then Power Off Server Click on this link to shut down the operating system and then power off the S8500 Media Server Shutdown O S and then Restart Server Click on this link to reboot the operating system and restart the S8500 Media Server y CAUTION The following option does not shut down the O S before restarting the S8500 Media Server e Restart the Server Immediately Click on this link to reboot the S8500 Media Server NOTE A confirmation window appears when you choose to power on power off or restart the S8500 Media Server Avaya Remote Supervi
47. irmware update A progress window opens as the files are transferred to temporary storage on the RSA A confirmation window opens when the transfer is complete Verify that the file in the confirmation window is the file that you wish to use for the update If you do not wish to continue with the update click Cancel To continue with the firmware update click Continue A progress window opens as the firmware on the RSA updates A confirmation window appears when the update is completed Repeat Step 4 through Step 9 each time to update the cnetmnus pkt and cnetrgus pkt files NOTE You should update all three components cnetbrus pkt cnetmnus pkt and cnetrgus pkt from the Avaya support website before restarting the RSA Avaya Remote Supervisor Adapter User Guide November 2003 Using the Avaya Remote Supervisor Adapter Performing RSA tasks 11 After you receive the confirmation window click Restart to restart the RSA 12 Click OK to continue with the restart 13 Click OK to close the browser window 14 Login to the RSA See Connecting and logging in to the RSA for log in instructions Accessing remote ASM This feature is not supported as part of the S8500 Media Server Configuration Avaya Remote Supervisor Adapter User Guide 65 November 2003 Using the Avaya Remote Supervisor Adapter Performing RSA tasks 66 Avaya Remote Supervisor Adapter User Guide November 2003 Glossary A Glossary A ASM Advanced Sy
48. ity alert labels Observe all caution warning and danger statements to help prevent loss of service equipment damage personal injury and security problems This book uses the following safety labels and security alert labels y CAUTION A caution statement calls attention to a situation that can result in harm to software loss of data or an interruption in service WARNING A warning statement calls attention to a situation that can result in harm to hardware or equipment Use an ESD warning to call attention to situations that can result in ESD damage to electronic components 12 Avaya Remote Supervisor Adapter User Guide 555 245 702 November 2003 About this book Safety precautions Ay DANGER A danger statement calls attention to a situation that can result in harm to personnel A security alert calls attention to a situation that can increase the potential for unauthorized use of a telecommunications system Safety precautions Ay DANGER Electrical current from power telephone and communication cables is hazardous To avoid a shock hazard Do not connect or disconnect any cables or perform installation maintenance or reconfiguration of this product during an electrical storm Connect all power cords to a properly wired and grounded electrical outlet Connect to properly wired outlets any equipment that will be attached to this product When possible use one hand only to connect or disconnect si
49. l 9 Type the default login craft and default password passwOrd with a zero The RSA welcome screen appears see Figure 2 Log into the RSA on page 20 Figure 2 Log into the RSA Welcome CRAFT Opening web session to 135 9 39 86 Your session will expire with inactivity and you will be reprompted for your login ID and password Select the desired timeout parameter below and click Continue to start your session Inactive session timeout value no timeout gt 1 minute 5 minutes 10 minutes 15 minutes A rrenules Continue comiicts always end your sessions using the Log Off option in the Note To ensure security and avoid logan navigation frame of the main window 20 Avaya Remote Supervisor Adapter User Guide November 2003 Using the Avaya Remote Supervisor Adapter ASM navigation 10 In the Inactive session timeout value field select no timeout The no timeout value allows 60 minutes of use before disconnecting 11 Click Continue to start the session NOTE If the session times out unexpectedly click Start New Session and Refresh AR WARNING Executing the Restore ASM Defaults option in the navigation pane removes the Avaya defaults Avaya defaults can be restored manually using the information found in the Avaya RSA Defaults section or by restoring the Avaya default file The Avaya default file can be found at http support avaya com or on the Communication Manager 2 0 CD for
50. l SMTP Define the server host name or IP address Remote Control Not used in the S8500 Keys Media Server configuration Configuration File Backup modify and Backup and restore the ASM configuration using restore ASM the Configuration File selection configuration 20f3 Avaya Remote Supervisor Adapter User Guide 23 November 2003 Using the Avaya Remote Supervisor Adapter ASM control Table 2 Available actions 3 of 3 Link Action Description Restore Defaults Restore the RSA to the Use to restore the RSA configuration information factory default to factory defaults When this option is selected configuration e y our current session terminates e Your login and password are lost e All current configuration information is erased e All Avaya default settings are erased Restart ASM Restart the RSA board Use to restart the RSA board Log Off Log off the RSA Use to terminate your RSA connection 3 of 3 ASM control This section outlines the procedures needed to configure the ASM You use the links under ASM Control in the navigation pane to configure the RSA Viewing the configuration summary You may view the entire configuration of the RSA by clicking View Configuration Summary in the upper right hand corner of all entries under the ASM Control heading except for the Configuration File Restore Defaults and Restart ASM windows System settings From the System Settings window you can e Se
51. l clock uses Greenwich Mean Time GMT and Daylight Saving Time DST to enable administrators to manage servers that reside in different time zones To set the date and time 1 In the navigation pane select System Settings under the ASM Control heading The ASM Date and Time window appears see Figure 5 ASM date and time on page 27 Figure 5 ASM date and time ASM Date and Time o Date mm dd yyyy 08 22 2003 Time hh mm ss 08 23 03 Set ASM Date and Time 2 Scroll down to the ASM Date and Time section and click Set ASM Date and Time The ASM Date and Time window opens see Figure 6 ASM Date and Time on page 27 Figure 6 ASM Date and Time Advanced System ASM Date and Time Y Aam salih Date i mm ddiyyyy 08 22 2003 t Log Time hh mm ss 08 23 03 al Product Data Set ASM Date and Time ower Restart Avaya Remote Supervisor Adapter User Guide 27 November 2003 Using the Avaya Remote Supervisor Adapter Login profiles 3 Date Type the current month day and year 4 Time Type the current hour hh minutes mm and seconds ss The hour must be a value from 00 to 23 The minutes and seconds must be a value from 00 to 59 5 GMT offset default 0 00 Type the number of the offset in hours that corresponds to the time zone where the server is located 6 Automatically adjust for daylight saving changes DST default not checked Disabled Check if the location where the server
52. lect a value from the drop down menu Click Save on the bottom of the screen to save the O S Watchdog setting Generates a manual alert if the Generate Test Alert button is selected default Enabled Generates an alert if the S8500 Media Server is turned off default Enabled Generates an alert if the S8500 Media Server is turned on default Enabled Generates an alert if an error occurs that prevents the S8500 Media Server from booting up default Enabled Generates an alert if the Loader timeout value is exceeded To configure the Loader timeout value select System Settings in the navigation pane Server Timeouts Loader Watchdog Select a value from the drop down menu Click Save on the bottom of the screen to save the Loader Watchdog setting default Enabled Generates an alert if a PFA notification is generated by the S8500 Media Server hardware Not used 3 Scroll to the bottom of the page and click Save Monitored Local Events The monitored local events are recorded in the event log within the RSA These events are not sent to the administered alarm recipients Avaya Remote Supervisor Adapter User Guide 37 November 2003 Using the Avaya Remote Supervisor Adapter Alerts 38 Setting local events To set the events 1 In the navigation pane select Event Log under the Monitors heading The Monitored Local Events window appears see Figure 15 Monitored local events on page 38
53. led Generates an alert if any monitored irregularity voltages are outside the warning threshold values The S8500 Media Server remains in service To view the voltage operating setting select System Health in the navigation pane Under Environmentals Voltages click Value A window opens that shows the warning reset warning soft shutdown and hard shutdown thresholds for voltages associated with the selected component 36 Avaya Remote Supervisor Adapter User Guide November 2003 System alerts Using the Avaya Remote Supervisor Adapter Alerts System alerts are generated for events that occur as a result of a system error See Table 5 System Alerts on page 37 for an explanation of system alerts Table 5 System Alerts Alphanumeric Pager Code Event Action 20 POST timeout 21 O S timeout 22 Test alert 23 Power off 24 Power on 25 Boot failure 26 Loader timeout 27 PFA notification Partition configuration default Enabled Generates an alert if the POST timeout value is exceeded To configure the POST timeout value select System Settings in the navigation pane Server Time outs POST watchdog Select a value from the drop down menu Click Save on the bottom of the screen to save the POST Watchdog setting default Enabled Generates an alert if the O S timeout value is exceeded To configure the O S timeout value select System Settings in the navigation pane Server Timeouts O S watchdog Se
54. lert you wish to receive notification on All alerts have a default setting of enabled See Figure 13 Monitored alerts on page 34 Figure 13 Monitored alerts f Monitored Alerts o nilors Select Ine aleris that wall be sent 10 remote altri recipients am Healla Vital Product Dal Critical Alerts Vilal Product Dala Gi B Tasks F Select all critical ateris PowenReslan E Hard disk drive IK Mutiple fan failure FZ Power failure J5 Tamper W Temperature F Voltage VRM failure Warning Alerts E Aaastal maen alan a To customize a monitored alert 1 Inthe navigation pane select Alerts under the ASM Control heading 2 Scroll down to the desired alert section and make your changes 34 Avaya Remote Supervisor Adapter User Guide November 2003 Critical alerts Using the Avaya Remote Supervisor Adapter Alerts Critical alerts are generated when one or more critical components are no longer functioning See Table 3 Critical alerts on page 35 for an explanation of critical alerts Table 3 Critical alerts Alphanumeric Pager Code Event Action 00 01 02 03 04 05 06 Temperature irregularity Voltage irregularity Tamper Multiple fan failure Power failure Hard disk drive failure VRM failure default Enabled Generates an alert if any of the monitored temperatures fall outside the critical threshold values If a critical temperature setting is detected the S8
55. llowing are trademarks or registered trademarks of AT amp T ACCUNET DATAPHONE MEGACOM MULTIQUEST TELESEER The following are trademarks or registered trademarks of other companies Acrobat registered trademark of Adobe Systems Incorporated Ascend registered trademark of Ascend Inc Audichron registered trademark of Audichron Company MS DOS registered trademark of the Microsoft Corporation MicroChannel registered trademark of IBM Systems Microsoft registered trademark of Microsoft Corporation MULTIQUEST registered trademark of Telecommunications Service N etMeeting registered trademark of Microsoft Corporation PagePac trademark of the Dracon Division of the Harris Corporation PictureTel registered trademark of PictureTel Corporation ProShare registered trademark of Intel Corporation UNIX trademark of the Novell Corporation Zydacron registration pending for Zydacron Corporation Avaya Remote Supervisor Adapter User Guide 17 November 2003 555 245 702 About this book Technical assistance Technical assistance Avaya provides the following resources for technical assistance Within the United States For help with e Feature administration and system applications call the Avaya DEFINITY Helpline at 1 800 225 7585 e Maintenance and repair call the Avaya National Customer Care Support Line at 1 800 242 2121 e Toll fraud call Avaya Toll Fraud Interventio
56. m to the telephone network the telephone company will notify you in advance that temporary discontinuance of service may be required But if advance notice is not practical the telephone company will notify the customer as soon as possible Also you will be advised of your right to file a complaint with the FCC if you believe it is necessary The telephone company may make changes in its facilities equipment Operations or procedures that could affect the operation of the equipment If this happens the telephone company will provide advance notice in order for you to make necessary modifications to maintain uninterrupted service Tf trouble is experienced with this equipment for repair or warranty information please contact the Technical Service Center at 1 800 242 2121 or contact your local Avaya representative If the equipment is causing harm to the telephone network the telephone company may request that you disconnect the equipment until the problem is resolved A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA A compliant telephone cord and modular plug is provided with this product It is designed to be connected to a compatible modular jack that is also compliant It is recommended that repairs be performed by Avaya certified technicians The equipment cannot be used on public coin phone service prov
57. ment VCCI If this equipment is used in a domestic environment radio disturbance may occur in which case the user may be required to take corrective actions COMBIL HAULERS RISE AERIS VCCI DIRE CESS 7 FAAMPRRMTRECT COREA REST CEAT D tE BEE NSRIFILLBHVIEF COBAICITEASAOLMaREET SEIBRENSIEMHVETF To order copies of this and other documents Call Avaya Publications Center Voice 1 800 457 1235 or 1 207 866 6701 FAX 1 800 457 1764 or 1 207 626 7269 Write Globalware Solutions 200 Ward Hill Avenue Haverhill MA 01835 USA Attention Avaya Account Management E mail totalware gwsmail com For the most current versions of documentation go to the Avaya support Web site http www avaya com support Contents About this book Overview Audience Downloading this book and updates from the Web Downloading this book European Union standards Standards compliance Conventions General Physical dimensions Typography Commands Keys User input System output and field names Safety labels and security alert labels Safety precautions Trademarks Trademarks and Service Marks Technical assistance Within the United States International Sending us comments Using the Avaya Remote Supervisor Adapter Overview Web browser requirements Connecting and logging in to the RSA ASM navigation ASM navigation pane layout ASM control Viewing the configuration summary System settings Setting sys
58. n at 1 800 643 2353 International For all international resources contact your local Avaya authorized dealer for additional help Sending us comments Avaya welcomes your comments about this book To reach us by e Mail send your comments to Avaya Inc Product Documentation Group Room B3 H13 1300 W 120 Ave Westminster CO 80234 USA e E mail send your comments to document avaya com e Fax send your comments to 1 303 538 1741 Be sure that you mention the name and number of this book Avaya Remote Supervisor Adapter User Guide 555 245 702 18 Avaya Remote Supervisor Adapter User Guide 555 245 702 November 2003 Using the Avaya Remote Supervisor Adapter Overview Using the Avaya Remote Supervisor Adapter Overview The Avaya Remote Supervisor Adapter RSA is installed in PCI X slot 1 of the S8500 Media Server Administration of the RSA is accomplished through the Advanced System Management ASM Web interface using a browser The following are highlights of the features of the RSA e Monitors the health of the Avaya S8500 Media Server Timed stamped event logs e Remote access via LAN or serial modem e Point to point protocol PPP support e Simple Network Management Protocol SNMP support e Notification and alerts sent via SNMP modem e mail or numeric pager e Domain Name System DNS and Dynamic Host Configuration Protocol DHCP support e Ability to remotely power on or off the S8500 Media Server
59. n in this book You also can download these updates from the Avaya Web sit Downloading this book To download the latest version of this book 1 Access the Avaya Web site at http support avaya com At the top center of the page click Product Documentation The system displays the Welcome to Production Documentation page 3 In the upper left corner type the 9 digit book number in the Search Support field and then click Go The system displays the Product Documentation Search Results page 4 Scroll down to find the latest issue number and then click the book title that is to the right of the latest issue number 5 On the next page scroll down and click one of the following options e PDF Format to download the book in regular PDF format e ZIP Format to download the book in zipped PDF format Avaya Remote Supervisor Adapter User Guide 9 November 2003 555 245 702 About this book European Union standards European Union standards Avaya declares that the DEFINITY equipment specified in this document bearing the CE mark conforms to the European Union Electromagnetic Compatibility Directives The CE Conformit Europ enne mark indicates conformance to the European Union Electromagnetic Compatibility Directive 89 336 EEC Low Voltage Directive 73 23 ECC and Telecommunication Terminal Equipment TTE Directive 91 263 EEC and with i CTR3 Basic Rate Interface BRI and i CTR4 Primary Rate Interface PRI as ap
60. nerated for events that may progress into a critical level See Figure 14 Warning and System Alerts on page 36 Avaya Remote Supervisor Adapter User Guide 35 November 2003 Using the Avaya Remote Supervisor Adapter Alerts Figure 14 Warning and System Alerts S Warning Aleris O Select all waming alerts M Single fan failure IS Ternperature e Yohags TM Redundant power supply System Alerts E Select all system stens M Bont failure M Loader timeout E OS timeout MM PFA M POST lirncout E Power off M Poweron Restart ASM IS Partilion Configuration SV aia See Table 4 Warning alerts on page 36 for an explanation of warning alerts Table 4 Warning alerts Alphanumeric Pager Code Event Action 10 Redundant default Disabled Not used in the S8500 Media Server power supply configuration failure 11 Single fan default Enabled Generates an alert if one fan fails failure 12 Temperature default Enabled Generates an alert if any monitored irregularity temperature readings are outside the warning threshold The S8500 Media Server remains in service To view the threshold values associated with the temperature readings select System Health in the navigation pane Under Environmentals Temperature click Value A window opens that shows the warning reset warning soft shutdown and hard shutdown thresholds for temperatures associated with the selected component 13 Voltage default Enab
61. o the modem 2 Click Save to save your changes Network interfaces From the Network Interfaces window you can e Set up an Ethernet connection e Set up a PPP over serial port connection Configuring an Ethernet connection To configure an Ethernet connection 1 Inthe navigation pane select Network Interfaces under the ASM Control heading The Ethernet window appears see Figure 17 Network interfaces on page 41 Figure 17 Network interfaces pni Ethernet e 3 Interface Enabled y DHCP Disabled Use sialic IP confguralicn y Hosinsme jEsmsocoeetasas20 Static IP Configuration IP address 135 939 85 Subeist mask 255 255 254 0 Gateway address 35 938 254 IP Configuration Assignad by DHCP Serrar Arvanced Gthomet Setup 5 3 Ea Avaya Remote Supervisor Adapter User Guide 41 November 2003 Using the Avaya Remote Supervisor Adapter Alerts 2 Under the Ethernet heading complete the following steps e In the Interface field default Enabled Set to Enabled to use a Ethernet connection for RSA In the DHCP field default Disabled Set to Enabled to use a Dynamic Host Configuration Protocol DHCP NOTE Enabling DHCP overrides any manual settings e In the Hostname field default the name of your server RSA Up to 63 characters can be entered in this field e If the DHCP field is Enabled and the Hostname field e Contains an entry the RSA DHCP application requests that the Hostname be used by
62. ondary circuit that is designed so that normal and single fault conditions do not cause the voltages to exceed a safe level 60 volts direct current The branch circuit overcurrent protection must be rated at a minimum of 5 amperes to a maximum of 15 amperes Use 14 American Wire Gauge AWG or 2 5 mm2 copper conductor only not exceeding three meters in length Torque the wiring terminal screws to 12 inch pounds 1 4 newton meters y CAUTION The power control button on the device does not turn off the electrical current supplied to the device The device might also have more than one connection to de power To remove all electrical current from the device ensure that all connections to de power are disconnected at the de power input terminals Trademarks All trademarks identified by the or are registered trademarks or trademarks respectively of Avaya Inc All other trademarks are the property of their respective owners Trademarks and Service Marks The following are trademarks or registered trademarks of Avaya 16 555 245 702 AUDIX Cajun Callvisor Callmaster Centre Vu CONVERSANT DEFINITY DIMENSION INTUITY Avaya Remote Supervisor Adapter User Guide November 2003 About this book Trademarks and Service Marks MERLIN MultiVantage Softconsole TransTalk VOICE POWER The following are trademarks or registered trademarks of Lucent Technologies SESS 4ESS The fo
63. or state unknown e State This field shows the state of the S8500 Media Server at the time the Web page was generated Possible states include e System power off state unknown e InPOST Stopped in POST error detected e Booted flash or system partition e Booting OS or in unsupported OS e Inos e CPUs held in reset e System power on before POST NOTE The restart counter is set to O zero if the RSA is defaulted to factory settings e Restart Count This field shows the number of times the S8500 Media Server has been restarted e Power on Hours This field shows the number of hours the S8500 Media Server has been powered on Accessing server power and restart control You can power on power off and restart the S8500 Media Server using the Server Power Restart Control option on the RSA Web interface To access the Server Power Restart Control option 1 Inthe navigation pane select Power Restart under the Tasks heading The Server Power Restart Control window appears see Figure 34 Server power restart control on page 63 62 Avaya Remote Supervisor Adapter User Guide November 2003 Using the Avaya Remote Supervisor Adapter Performing RSA tasks Figure 34 Server power restart control Server Power Restart Control o Power On Server Immediately ov Server at Specified Tirr Power Off Server Immediately Serial Por Shutdown O S and then Power Off Server Network Interfaces k Proto e Control K Conf
64. plicable Standards compliance The equipment presented in this document complies with the following as appropriate e ITU T Formerly CCITT e ECMA e ETSI e IPNS e DPNSS e National ISDN 1 e National ISDN 2 e ISO 9000 e ANSI e FCC Part 15 and Part 68 e EN55022 e EN50081 e EN50082 e CISPR22 e Australia AS3548 AS NZ3548 e Australia AS3260 e IEC 825 e TEC950 e UL 1459 e UL 1950 e CSA C222 Number 225 e TSOO1 10 Avaya Remote Supervisor Adapter User Guide 555 245 702 November 2003 About this book Conventions Conventions This section describes the conventions that we use in this book General We show commands and screens from the newest Avaya system and see the most current books You must substitute the appropriate commands for your system and see the books that you have available Physical dimensions e All physical dimensions in this book are in English units followed by metric units in parentheses e Wire gauge measurements are in AWG followed by the diameter in millimeters in parentheses Typography This section describes the typographical conventions for commands keys user input system output and field names Commands e Commands are in bold type Example Type change switch time zone and press Enter e Command variables are in bold italic type when they are part of what you must type and in plain italic type when they are not part of what you must type Example Type ch ma machine_name w
65. r Serial Number Mfg ID Slat O1R1322 IRBTWAZ2E19K WIST r a Component Activity Log FRU Number Serial Number Mig ID Slot Action Timestamp 01R1322 IRBTWB2EISK WIST mwa Added 0933 46 07 04 2003 aeree f 3 Scroll down to view the VPD readings listed in the following tables Table 7 Machine level VPD Field Function Machine type Identifies the type of server the RSA is monitoring Machine model Identifies the model number of the server the RSA is monitoring Serial number Identifies the serial number of the server the RSA is monitoring UUID Identifies the universal unigue identifier UUID a 32 digit hexadecimal number of the server that the RSA is monitoring Avaya Remote Supervisor Adapter User Guide 59 November 2003 Using the Avaya Remote Supervisor Adapter Vital product data Component level VPD The VPD data for the components of the remote managed server appears in this section Table 8 Component level VPD data Field Function Firmware Type FRU Number Serial Number Mfg ID Slot Identifies the ASM firmware component type main application boot ROM or remote control Identifies the field replaceable unit FRU number a seven digit alphanumeric identifier of each component Identifies the serial number of each component Identifies the manufacturer ID for each component Identifies the slot number where the component is located Component activity log You can find a record of component activity as lis
66. rt Recipients Define name alert recipients notification method number PIN e mail address and PPP login ID and password e Alert Forwarding Not used in the S8500 Media Server configuration e Global Remote Alert Settings Defines the number of times an alert retries and the delay time between retries e Monitored Alerts Defines the type of alerts within categories that will be sent to an remote alarm recipient e Monitored Local Events Defines the type of monitored events that will be sent to a local alarm recipient Serial Port Configure the serial port Use to configure the serial port and modem and modem settings settings The serial port on the RSA must be dedicated to the RSA Network Configure the network This screen is divided into two sections Interfaces interfaces used with RSA e Ethernet Define if Ethernet is enabled or disabled and if DHCP or static IP addressing will be used e PPP over Serial Port Define if PPP will be used over the serial port local IP address remote IP address subnet mask and authentication Network Configure the network This screen is divided into three sections Protocols protocols used with the RSA e Simple Network Management Protocol SNMP Enable or disable SNMP agents and traps set community names host name or IP address e Domain Name System DNS Enable or disable DNS set IP address of the DNS and configure the host table e Simple Mail Transfer Protoco
67. s transmission units and MAC addresses To set an advanced Ethernet setup see Figure 18 Advanced Ethernet setup on page 43 42 Avaya Remote Supervisor Adapter User Guide November 2003 Using the Avaya Remote Supervisor Adapter Alerts Figure 18 Advanced Ethernet setup i Advanced Ethernet Setup e nt Log Product Data Data rate Auto y Duplex Auto y Maximum transmission unit 1500 bytes Locally administered MAC address 00 00 00 00 00 00 Burned in MAC address 00 09 6B 0A 4A B0 Note The burned in MAC address takes precedence when the locally administered MAC address is set to 00 00 00 00 00 00 Cancel Save 1 In the Data Rate field default Auto Used to specify the amount of data to be transferred per second over a LAN connection Possible selections from the drop down menu are Auto 10 Mb and 100 Mb 2 In the Duplex field default Auto Used to enter the type of communication channel that is used in your network From the drop down menu select one of the following e Full Data is carried in both directions at one time e Half Data is carried in one direction at a time e Auto This option allows automatic detection of the duplex type 3 In the Maximum transmission unit field default 1500 bytes Used to specify the maximum packet size in bytes for your network interface 4 In the Locally administered MAC address field 0 0 0 0 A locally administered MAC overrides the burned in
68. s not ringing in response to an incoming call In most but not all areas the sum of RENs should not exceed 5 0 To be certain of the number of devices that may be connected to a line as determined by the total RENs contact the local telephone company REN is not required for some types of analog or digital facilities Means of Connection Connection of this equipment to the telephone network is shown in the following tables For MCC1 SCC1 CMC1 G600 and G650 Media Gateways Manufacturer s Port FIC Code SOC REN Network Identifier A S Code Jacks Off premises station OL13C 9 0F RJ2GX RJ21X RJLIC DID trunk 02RV2 T 0 0B RJ2GX RJ21X CO trunk 02GS2 0 3A RJ21X 02LS2 0 3A RJ21X Tie trunk TL31M 9 0F RJ2GX Basic Rate Interface 02185 6 0F 6 0Y RJ49C 1 544 digital interface 04DU9 BN 6 0F RJ48C RJ48M 04DU9 IKN 6 0F RJ48C RJ48M 04DU9 ISN 6 0F RJ48C RJ48M 120A4 channel service unit 04DU9 DN 6 0Y RJ48C For G350 and G700 Media Gateways Manufacturer s Port FIC Code SOC REN Network Identifier A S Code Jacks Ground Start CO trunk 02GS2 1 04 RJ11C DID trunk 02RV2 T AS 0 RJ11C Loop Start CO trunk 02LS2 0 5A RJ11C 1 544 digital interface 04DU9 BN 6 0Y RJ48C 04DU9 DN 6 0Y RJ48C 04DU9 IKN 6 0Y RJ48C 04DU9 ISN 6 0Y RJ48C Basic Rate Interface 02185 6 0F RJ49C For all media gateways If the terminal equipment for example the media server or media gateway causes har
69. settings configuring 33 component activity log 60 a configuration summary viewing 24 H configuration window accessing 47 configuring the ASM 24 Hosinarne de Avaya Remote Supervisor Adapter User Guide 69 November 2003 Index Interface 42 44 IP address 42 L Loader Watchdog 26 local events setting 38 Local IP address 44 Locally administered MAC address 43 logging in to the RSA 20 Logging off 52 login profile creating 28 login profiles 28 o M Maximum transmission unit 43 monitored alerts customizing 34 monitored local events 37 Monitoring the S8500 with RSA 53 N navigation pane layout 21 network interfaces 41 network protocols 45 NMI Reset Delay 27 O O S Watchdog 26 P Parity 40 Post Watchdog 26 POST BIOS VPD 60 Power Off Delay 26 PPP Access Over the Serial Port 44 70 R remote alert recipient adding 32 configuring 31 remote ASM accessing 65 Remote IP address 44 restart control accessing 62 RSA logging of 52 restarting 52 RSA firmware updating 64 RSA tasks performing 61 S safety labels 12 safety precautions 13 security alert labels 12 serial port 39 configuring 39 server power accessing 62 server power and restart activity 61 server time outs setting 26 SMTP 47 SNMP agents and traps enabling 45 standards compliance 10 static IP configuration setting 42 Stop Bits 40 Subnet Mask 44 Subn
70. sor Adapter User Guide 63 November 2003 Using the Avaya Remote Supervisor Adapter Performing RSA tasks Updating RSA or BIOS firmware This option updates the firmware of the RSA or the server BIOS in which it is installed Updating the firmware also enables the BIOS code diagnostics power backplane front panel and the serial peripheral interface SPI of the server in which the RSA is installed If available new RSA and BIOS firmware can be downloaded from http support avaya com To update the RSA firmware 1 Click on the file A download window opens Select the name and location for the file you are downloading and click OK A progress window opens as the files are transferred to the selected location A confirmation window opens when the transfer is completed Log in to the RSA See Connecting and logging in to the RSA for log in instructions In the navigation pane select Firmware Update under the Tasks heading The Update Firmware window appears see Figure 35 Update firmware on page 64 Figure 35 Update firmware Update Firmware vent Log To update a fimrweara component sslect a firmwrars file and click Update Vital Product Data Browse Powar Restar Updale Access Remote ASM Control 10 64 Click Browse Go to the saved location from step 3 Click Open to select the cnetbrus pkt file and have it appear in the box beside Browse Click Update to begin the f
71. stem Management on the RSA provides an interface to view the health of monitored components and configuration settings and administer the settings for the RSA ART Avaya Registration Tool is a web based program that permits Avaya employees to perform product registrations and related procedures automatically BIOS Basic Input Output System A built in software that knows what a computer can do without accessing any programs from the disk The BIOS contains all the code required to control the keyboard display screen disk drives and a number of miscellaneous functions DAST Direct Access Storage Device Another name for a disk drive Loader An operating system utility that copies programs from a storage device to main memory where it can be executed In addition the loader can replace a virtual address with a physical address Operating System A software platform on which other programs called software applications can run Also performs key computer functions such as keyboard input and screen display The O S for the S8500 is Linux Red Heat PFA Predictive Failure Analysis monitors the hard disk for key device performance indicators that change over time or exceed specified limits A PFA notification generates an alert POST Power On Self Test A diagnostic testing sequence that is run by a computer s BIOS when the power 1s initially turned on The POST determines if the RAM disk drives and other hardware components are working
72. t ASM information e Set server timeouts e Set ASM date and time Setting system information To set system information e In the navigation pane select System Settings under the ASM Control heading The System Settings window appears see Figure 4 System settings on page 25 24 Avaya Remote Supervisor Adapter User Guide November 2003 Using the Avaya Remote Supervisor Adapter ASM control Figure 4 System settings cal 1000000000 AN NS amp View Configueation Sumitang ASM Information Y Name fomm ID number fan Contact No Contaci Configured Server Timeouts e POST watchdog Disabled El minutes OS watehdog Disabled El minutes Loader watchdog Disabled minutes Power off delay TZ minutes NN reset delay Disabled E eniautes ls NOTE The RSA is shipped with recommended Avaya defaults With write permissions on your login ID it is possible to change any default to customize your server To save any changes made to this section scroll to the bottom of the page and click Save Setting ASM information To set ASM information 1 Inthe navigation pane select System Settings under the ASM Control heading The System Settings window appears 2 Name default 1000000000 This required field must contain the product ID associated with the S8500 Media Server in this location Avaya Services uses the product ID to identify the RSA and associated S8500 Media S
73. t Log Authority level Read only Wital Product Data Password Confirm password Dialback status Disabled Dialback number 3 Inthe Login ID field default craft Type a unique login ID consisting of a maximum of 15 characters in length Valid characters include letter digits periods and underscores 4 In the Authority level field default Read Write Assign permissions of read and write access or read access only e Read only Gives the user the ability to view a window Read only users do not have the permission to perform file transfers power and restart actions or remote control functions e Read Write Gives the user the ability to perform all available actions contained in the RSA Web interface 5 In the Password field default passwOrd Assign a password of at least 5 characters made up of both alphabetic and numeric characters one of which must be a non alphabetic character Null or empty passwords are accepted 6 In the Confirm password field Type the password again NOTE The Dialback status and Dialback number fields are not used 7 Click Save The Login Profiles window appears 8 Scroll down and click Save to save the settings WARNING An Avaya default login profile craft was created to allow first time access The default password associated with craft is passwOrd the O is a zero This password should be changed during the initial setup of the RSA to avoid potential security exposur
74. t a value from the drop down menu To turn this option off select Disabled O S Watchdog default Enabled 2 5 minutes Use this field to specify the number of minutes between checks of the operating system by the RSA If the operating system fails to respond to a check the RSA generates an O S time out alert and reboots the S8500 Media Server The O S alert is generated only if the O S Timeout check box has been selected in the Monitored Alert section of the Alerts page see Alerts for more information After the S8500 Media Server is restarted the O S Watchdog is disabled until the S8500 is shut down and power cycled To set the O S Watchdog select a value from the drop down menu To turn this option off select Disabled Loader Watchdog default Enabled 5 minutes Use this field to specify the number of minutes that the RSA waits between completion of POST and the start of the operating system If the value that was selected for the Loader Watchdog is exceeded the RSA generates a Loader time out alert and restarts the S8500 Media Server The Loader Watchdog alert is generated only if the Loader Time out check box has been selected in the Remote Alert section of the Alerts page see Alerts for more information At this point the Loader Watchdog is disabled until e The operating system shuts down and the server power cycles e The operating system starts and the ASM device drivers successfully load To set the Loader Watchdog sel
75. ted in the following tables Table 9 Component activity log Field Function FRU Number Serial Number Identifies the field replaceable unit FRU number a seven digit alphanumeric identifier of the component Identifies the serial number of the component Mfg ID Identifies the manufacturer ID for the component Slot Identifies the slot number where the component is located Action Identifies the action taken by each component Timestamp Identifies the date and time of each component action The date displays in the MM DD YY format The time displays in the HH MM SS format POST BIOS VPD You can find the power on self test POST or basic input output system BIOS firmware code VPD for the remote managed server in this section Table 10 POST BIOS VPD Field Function Version Indicates the version number of the POST BIOS code Build level Indicates the level of the POST BIOS code Build date Indicates when the POST BIOS code was built 60 Avaya Remote Supervisor Adapter User Guide November 2003 Using the Avaya Remote Supervisor Adapter Performing RSA tasks ASM VPD You can find vital product data for the RSA in this section Table 11 ASM vital product data Field Function Firmware Type Identifies the ASM firmware component type main application boot ROM or remote control Build ID Identifies the build IDs of the application firmware and the startup ROM firmware File Name Identifies the
76. tem information Avaya Remote Supervisor Adapter User Guide November 2003 o o o DO 10 11 11 11 11 11 11 12 12 ie 13 16 16 18 18 18 18 19 18 18 20 21 21 24 24 24 24 Contents Contents Setting ASM information Setting server time outs Setting ASM date and time e Login profiles Creating a login profile Setting the global login settings e Alerts Configuring a remote alert recipient Adding a remote alert recipient Alert fowarding Configuring global remote alert settings Customizing monitored alerts Critical alerts Warning alerts System alerts Monitored Local Events Serial port Configuring the serial port Assigning advanced modem settings Network interfaces Configuring an Ethernet connection Setting a static IP configuration Setting an advanced Ethernet setup Configuring PPP access over a serial port Network protocols Enabling SNMP agents and traps Enabling DNS SMTP Accessing the configuration window Backing up the ASM configuration Restoring and modifying the ASM configuration Restoring ASM defaults Restoring the Avaya defaults Restarting the RSA Logging off the RSA e Monitoring the S8500 using the RSA 25 26 27 28 28 30 30 31 32 33 33 34 35 35 37 37 39 39 40 41 41 42 42 44 45 45 46 47 47 47 48 49 50 52 52 53 Avaya Remote Supervisor Adapter User Guide November 2003 Contents e Viewing system health summary 54 Environmentals 54 Temperat
77. terfaces e Your Avaya provided software applications as well as their underlying hardware software platforms and interfaces Any other equipment networked to your Avaya products TCP IP Facilities Customers may experience differences in product performance reliability and security depending upon network configurations design and topologies even when the product performs as warranted Standards Compliance Avaya Inc is not responsible for any radio or television interference caused by unauthorized modifications of this equipment or the substitution or attachment of connecting cables and equipment other than those specified by Avaya Inc The correction of interference caused by such unauthorized modifications substitution or attachment will be the responsibility of the user Pursuant to Part 15 of the Federal Communications Commission FCC Rules the user is cautioned that changes or modifications not expressly approved by Avaya Inc could void the user s authority to operate this equipment Product Safety Standards This product complies with and conforms to the following international Product Safety standards as applicable Safety of Information Technology Equipment IEC 60950 3rd Edition including all relevant national deviations as listed in Compliance with IEC for Electrical Equipment IECEE CB 96A Safety of Information Technology Equipment CAN CSA C22 2 No 60950 00 UL 60950 3rd Edition Safety Requirements for Cus
78. the DHCP server e Is blank the RSA DHCP application requests the DHCP server assign the Hostname to the RSA e If the DHCP field is Disabled in the Hostname field type the IP hostname of the RSA NOTE The IP Configuration Assigned by DHCP Server link shows what the network has assigned as an address 3 Toseta static IP configuration go to Setting a static IP configuration on page 42 To set an advanced Ethernet setup go to Setting an advanced Ethernet setup on page 42 Setting a static IP configuration To set a static IP configuration 1 Inthe IP address field default 192 11 13 6 Type the IP address only if the DHCP field is Disabled The IP Address field should contain four intriguers from 0 through 255 separated by periods no spaces or consecutive periods 2 In the Subnet mask field default 255 255 255 254 Type the subnet mask only if the DHCP field is Disabled An entry for a subnet mask field should contain four intriguers from 0 through 255 separated by periods no spaces or consecutive periods 3 Inthe Gateway address field default 0 0 0 0 Type the gateway address only if the DHCP field is Disabled The gateway address should contain four intriguers from 0 through 255 separated by periods no spaces or consecutive periods 4 Scroll to the bottom of the screen and click Save Setting an advanced Ethernet setup Use the Advanced Ethernet Setup if you need additional Ethernet settings for data rate
79. tom of the page and click Save Accessing the configuration window Use the Configuration window to e Back up the ASM configuration e Restore and Modifying the ASM configuration To access the Configuration window 1 Tn the navigation pane select Configuration File under the ASM Control heading The Configuration window appears see Figure 22 Configuration file on page 47 Figure 22 Configuration file O System Health ern L og roduct Dala Backup ASM Configuration e To backup the cerfiguialion ciek Backup You can em the current confeusalion summary before backing il up Backup Restore ASM Configuration e To resloce the ASM configuration seleci a file and click Restore To modify the corfiguralica and then restora il select a fila sand click Modify amp Restora Select configuration fe 10 restore Restare Defaulis Restart ASM Restore Modily and Restore z A copy of the ASM backup is stored on the S8500 Media Server You can use this backup copy to restore the RSA configuration in the event of damage or corruption You also can modify the saved configuration file before restoring it on the RSA Backing up the ASM configuration You can download a copy of your current ASM configuration to the computer that is running the ASM Web interface Use this backup copy to restore your RSA configuration if it is accidentally changed or damaged Use it as a base that you can modify to configure m
80. tomer Equipment ACA Technical Standard TS 001 1997 One or more of the following Mexican national standards as applicable NOM 001 SCFI 1993 NOM SCFI 016 1993 NOM 019 SCFI 1998 The equipment described in this document may contain Class 1 LASER Device s These devices comply with the following standards EN 60825 1 Edition 1 1 1998 01 e 21 CFR 1040 10 and CFR 1040 11 The LASER devices operate within the following parameters Maximum power output 5 dBm to 8 dBm e Center Wavelength 1310 nm to 1360 nm Luokan 1 Laserlaite Klass 1 Laser Apparat Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous radiation exposures Contact your Avaya representative for more laser product information Electromagnetic Compatibility EMC Standards This product complies with and conforms to the following international EMC standards and all relevant national deviations Limits and Methods of Measurement of Radio Interference of Information Technology Equipment CISPR 22 1997 and EN55022 1998 Information Technology Equipment Immunity Characteristics Limits and Methods of Measurement CISPR 24 1997 and EN55024 1998 including Electrostatic Discharge ESD IEC 61000 4 2 e Radiated Immunity IEC 61000 4 3 Electrical Fast Transient IEC 61000 4 4 Lightning Effects IEC 61000 4 5 e Conducted Immunity IEC 61000 4 6 e Mains Frequency Magnetic Field
81. ttom of the Event Log window and click Save Log as Text File A file download window opens that identifies the filename and the originating source Click Save in the file download window to proceed with the file download 3 A Save As window opens Select the location on your computer that you want the file to be saved in and click OK 4 A Download Complete window opens when the file has been copied to the location specified on the disk You can use MicroSoft Excel to open the file for viewing Vital product data Upon S8500 Media Server startup the RSA collects system basic input output BIOS information and server component vital product data VPD and stores it in non volatile memory The VPD page contains key information about the remote managed server that the RSA is monitoring 58 Avaya Remote Supervisor Adapter User Guide November 2003 Using the Avaya Remote Supervisor Adapter Vital product data Viewing vital product data To view the VPD data for the S8500 Media Server 1 Log into the RSA For information see Connecting and logging in to the RSA on page 20 2 In the navagation pane select Vital Product Data under the Monitors heading The VPD window appears see Figure 32 Vital product data on page 59 Figure 32 Vital product data Machine Level VPD 3 Machine type 8673 Machine model 62 Serial number KPKHE03 UUD 3026 6440 4610 1107 A435 FSF3 5337 ODAB Component Level VPD FRU Numbe
82. ules and Regulations defining Hearing Aid Compatibility and is deemed compatible with hearing aids Copies of SDoCs signed by the Responsible Party in the U S can be obtained by contacting your local sales representative and are available on the following Web site http www avaya com support All Avaya media servers and media gateways are compliant with FCC Part 68 but many have been registered with the FCC before the SDoC process was available A list of all Avaya registered products may be found at http www part68 org by conducting a search using Avaya as manufacturer European Union Declarations of Conformity CE Avaya Inc declares that the equipment specified in this document bearing the CE Conformit Europe nne mark conforms to the European Union Radio and Telecommunications Terminal Equipment Directive 1999 5 EC including the Electromagnetic Compatibility Directive 89 336 EEC and Low Voltage Directive 73 23 EEC This equipment has been certified to meet CTR3 Basic Rate Interface BRI and CTRA Primary Rate Interface PRI and subsets thereof in CTR12 and CTR13 as applicable Copies of these Declarations of Conformity DoCs can be obtained by contacting your local sales representative and are available on the following Web site http www avaya com support Japan This is a Class A product based on the standard of the Voluntary Control Council for Interference by Information Technology Equip
83. ultiple RSAs with similar configurations Avaya Remote Supervisor Adapter User Guide 47 November 2003 Using the Avaya Remote Supervisor Adapter Alerts To backup the ASM configuration DAUR amp NY Log in to the RSA Refer to Connecting and logging in to the RSA for more information In the navigation pane select Configuration File under the ASM Control heading In the Backup ASM Configuration section select view the current configuration summary Verify that these are the settings that you want to save then click Close In the Backup ASM Configuration section click Backup Type a name for the backup and choose a location where the backup files will be stored Click on e For Windows Internet Explorer Select Save this file to disk and then OK e For Netscape Navigator Select Save File Restoring and modifying the ASM configuration You can restore a saved configuration in full or you can modify key fields in the saved configuration before restoring the configuration to your RSA Modify the configuration file before restoring it helps you set up multiple RSAs with similar configurations You can quickly specify parameters that require unique values such as names and IP addresses without having to enter common shared information To restore or modify the saved configuration file 1 2 3 4 10 11 48 Log in to the RSA Refer to Connecting and logging in to the RSA for more information In the navigation
84. ure thresholds 54 Voltage thresholds 55 Fan speed 56 The event log 57 Viewing the event log 57 Clearing the event log 58 Saving the event log 58 e Vital product data 58 Viewing vital product data 59 Component level VPD 60 Component activity log 60 POST BIOS VPD 60 ASM VPD 61 e Performing RSA tasks 61 Server power and restart activity 61 Accessing server power and restart control 62 Updating RSA or BIOS firmware 64 Accessing remote ASM 65 Glossary 67 Index 69 Avaya Remote Supervisor Adapter User Guide 7 November 2003 Contents 8 Avaya Remote Supervisor Adapter User Guide November 2003 About this book Overview About this book Overview This book Avaya Remote Supervisor Adapter User Guide 555 245 702 provides procedures to administer your Remote Supervisor Adapter RSA on the Avaya S8500 Media Server Audience This book is for the customer administrator or other personnel who are responsible for configuration of the RSA Downloading this book and updates from the Web You can download the latest version of this book from the Avaya Web site You must have access to the Internet and a copy of Acrobat Reader must be installed on your personal computer Avaya makes every effort to ensure that the information in this book is complete and accurate However information can change after we publish this book Therefore the Avaya Web site might also contain new product information and updates to the informatio
85. visor Adapter Alerts Table 6 Monitored local events 2 of 2 Event Action Power supply failure default Enabled Generates an event if the power supply in the S8500 fails Tampering default Disabled Not used in the S8500 Media Server configuration DASD failure default Enabled Generates an event if hard disk drive failures are detected Remote login default Enabled Generates an alert if a remote login occurs Temperature irregularity default Enabled Generates an alert if the monitored temperatures exceed their thresholds Fan failure default Enabled Generates an event if one of the fans fails PFA notification default Enabled Generates an alert if any of the hardware in the S8500 generates a PFA event Partition configuration Not used 20f2 2 Scroll down to the desired entry and make your changes 3 Scroll to the bottom of the page and click Save Serial port From the Serial Port window you can e Configure the serial port of the RSA e Configure advanced modem settings The serial port on the RSA can be used to dial out alerts to an remote alarm recipient and provide connectivity for remote users Configuring the serial port To configure the serial port 1 In the navigation pane select Serial Port under the ASM Control heading The Serial Port window appears see Figure 16 Serial port on page 40 Avaya Remote Supervisor Adapter User Guide 39 November 2003 Using the Avaya
86. volts Low Warning reset 475 Warning 4 50 Soft shutdown Hard shutdown x threshold value unavailable The reported voltages for the designated system components are measured in the following ranges e Warning Reset If the voltage returns to a value below the warning reset value the RSA assumes that the voltage has returned to normal and does not generate any further alerts e Warning If the voltage reaches or exceeds the value specified for a warning an alert is generated Soft Shutdown When the voltage reaches or exceeds the value specified for a soft shutdown a second voltage alert is sent and the RSA begins the shutdown of the S8500 Media Server The shutdown will be an orderly O S shutdown The S8500 Media Server turns itself off when the shutdown completes e Hard Shutdown When the voltage reaches or exceeds the value specified for a hard shutdown the 8500 Media Server immediately shuts down The RSA sends out an alarm to the configured alert recipients Fan speed The RSA monitors the fan running speed of the S8500 Media Server see Figure 30 System health fan speed on page 57 The speed is express in a percentage of the maximum fan speed A fan alert is generated if the fan speed drops in an unacceptable level or the fan stops 56 Avaya Remote Supervisor Adapter User Guide November 2003 Using the Avaya Remote Supervisor Adapter The event log Figure 30 System health fan speed EJ F
87. wn When the temperature reaches or exceeds the value specified for a soft shutdown a second temperature alert is sent and the RSA begins the shutdown of the S8500 Media Server The shutdown will be an orderly operating system shutdown The S8500 Media Server turns itself off when the shutdown completes Hard Shutdown When the temperature reaches or exceeds the value specified for a hard shutdown the S8500 Media Server immediately shuts down The RSA sends out an alarm to the configured alert recipients Voltage thresholds The RSA sends an alert if any monitored power source voltage falls outside the specified operational ranges The voltages section displays the values RSA reacts to when reached or exceeded see Figure 28 System health voltage on page 55 The values are not programable and cannot be changed Figure 28 System health voltage aj Voltages iv Source Value 5v 250p F 3 3v 3 34 Event Log 12y 1197 Vital Product Data 5y stby 502 a VRM 1 1 53 Power Restart Avaya Remote Supervisor Adapter User Guide 55 November 2003 Using the Avaya Remote Supervisor Adapter Viewing system health summary NOTE You must check the Voltage box under the Alerts section for a voltage alert to be sent to the configured alert recipients When you click on a specific value associated with a component the following window opens Figure 29 System health voltage thresholds 5v Voltage Thresholds

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