Avaya 3711 Cordless Telephone User Manual
Contents
1. 10 Health and Safety Information 11 FC SUPPI AA sie a ae Sh he BO a a aa 11 Safety Precautions 11 Usage AAA AAA ee ee eee e 12 Avaya 3711 Telephone 12 Installation AA ie ee ee se ee A 13 installation Location s aee Eb aa 13 Commissioning your Telephone 13 Important Battery Information 14 Charging and Discharging 15 The Memory Card Ow CRE Oe OOK OR OO 15 Using the Avaya 3711 with without memory 15 Inserting the memory 15 Important note on safety 15 Removing the memory card 16 InstallingtheCharger 17 Charging the Batteries cor WA IIIA 17 Initial Setup and Operation 17 Charging and Operating Times 18 Charge Display AA 6 4 6 6 a Oe 18 Battery 4 18 Gharg Warning oc EOE 18 Initial SetupandOperation 19 Telep2. 48 TYPE ee EN SO a Oe 48 5 a a we ee ee we 48 DEVICE ole Kh Se EE OE ERG amp 49 Menu Volume Settings 49 Re a AA AUA oe 49 Hands Free IAA oe oe ee ke we Oe be we 49 Headset 25 FOS Oa Ee PR OE OR Ra 49 BOE 64 eee we ee HESS ESHER a TREES 50 Issue 4 October 2008 5 Contents Menu Caller Filter 2 2 222222 eee eee eee a a a a ae ee Adding a new Entry s cbse a cee WA KUAKAA CaS eC wes eee an EAUS AA ee ee ee ee AAA Deleting an Enty 2 6 6 64 CHS RS REEDS SSE SM all ENIES 2426464080004 20 dae ee eee ee Filter Optlons 2 4 6 c4 0 46 484 See ed Deedee OTE ST HOw Blocking receiving calls Deactivate FINE o c cac cre Gee eS S Wild Card Feature iaaa aE Transferring Phone Numbers to the Caller Filter Menu System s OR OEE Oe EW OH OO Oe GUIS AHO CONG KAA Ow EES ODER EOE Registering the Telephone to the System Selecting the System Automatic Sea
3. Display Arrangement Icon textline Station 1 Peters 3 text lines fi Softkey line Icons Ringer deactivated At least 2 bars Good radio link telephone has a connection Flashing telephone has an incoming call 9 On Handsfree is activated Lili Flashing Message in voicebox il Flashing One or more missed calls in the caller list m Charge status of the batteries on Keypad is locked 20 Avaya 3711 User Guide Keys Displays and Connectors Text Line Softkey Line In the top line of the display information is given concerning the current status of the telephone during a call or the idle state When using the menus this line displays an additional line of text containing the name of the active menu The text line displays important information about the current connection status or menu lists and texts Below the icon line the system name or your programmed name and the phone number of the telephone are displayed Selection lists e g caller list and the features menu are displayed as a one line Lists can be moved up or down BES LOCK via the arrow keys to show the next menu entry or Ringer Settings number Meru The text and symbols on the softkey line refer to the keys below The contents of the line changes according to the Uolume Settings telephone state Caller Filter Telephone Ortions Illumination The display is automatically illuminate
4. predial Quick Call Activate an entry in the telephone book and then select Quick Call from the Options menu Key in a one digit number from 1 to 9 as your quick call number and confirm your selection by pressing OK Note Quick call numbers can only be allocated once To dial a number press the key you have allocated the number to and hold it down for a second or two while the telephone is idle The number you wish to call will then be entered automatically in pre dial mode In the telephone book the names allocated to the quick call function have the corresponding quick call number in front of the names Removing a quick call number can only be performed by assigning a new quick call number to the telephone book entry without giving it any number To delete the quick call number use Transferring Phone Numbers to the Telephone Book Every selectable phone number the caller list or redial list can be transferred to the telephone book To do so the Options softkey in the Caller list Menu or Redial List Menu is available depending on the state of the telephone If OK is pressed the phone number is stored immediately and is treated as a new entry Options L Add To OK Telephone Book 39 Edit number enter name OK Edit number press OK and enter edit a name for the phone number Confirm by pressing OK It is not possible to store a phone number without an associated name When entering characters and
5. Issue 4 October 2008 53 Automatic Search System 2 Subscription OK 2 Auto Search Options Select OK If you have registered your telephone with several DECT systems and this function is active C then the telephone will automatically select one of the systems Your telephone is automatically logged in to another of the registered DECT systems as soon as you move out of the effective range of the current system This function is disabled if a specific system is selected by the select option Deleting a System Subscription select a System Options Delete OK Sure Use the arrow key to select the system before you choose Options Delete This function removes subscription information from your telephone for the selected DECT system Note that after execution of this function the telephone cannot be used on that DECT system To use it again you must go through the registration procedure for the DECT system and the telephone Changing a System s Name and Phone Number Subscription OK select a System Options Edit OK 15 System Name OK 5 Local Phone number OK You can select a system and then edit the name of the system and your telephone number Equipment ID IPEI OK You can read the international telephone identification Version Number 2 Version Number You can read the software and hardware version 54 Avaya 3711 User Guide Menu Telephone Opt
6. 5 JKL5 jkl5 Issue 4 October 2008 35 Capital letter Small letter 6 MNO6NOO000S 7 57 76 8 TUV8UUUU tuv8uuud 9 WXYZ9 wxyz9 0 space 0 gt Space 0 4 SE lt gt M Editing an Entry Until Edit OK 0 short long new digits OK CD short long 4 new characters OK Select the entry to be changed with the arrow keys before confirming Edit Changes can be made by moving the cursor to the beginning or end of the entry via the arrow keys Delete the last character by using the key short Delete all characters by using the key long Press Esc if you do not wish to change a phone number or a name Deleting an Entry L Until Delete OK Sure OK Use the arrow keys to select the entry to be deleted before choosing Options 18 Delete Deleting all Entries Until Delete All OK Sure OK This function deletes all entries Adding an Entry to the Call Filter Until Add To OK Caller Filter OK transfers the selected phone number to the call filter When the name is already in the caller filter the telephone will give a beep See Menu Caller Filter on page 50 for more information on the Call Filter 36 Avaya 3711 User Guide Menu Telephone Book Settings Adding an Entry to the Predial Until Add OK Predial OK transfers the selected phone number to
7. User Input allows you to enter the number to conference in the call Selections opens the Caller List Redial or Telephone Book to select an entry to conference in the call e After selecting the party who you would like to conference into the call press OK The parties and you will be conference together Note You can use either Call Enquiry or Conference Call depending on your configuration Enquiry Call During a call another party can be consulted e Hold down Options for at least 2 seconds and select Enquiry e Choosing the Enquiry Option will give you access to the following options Directory opens the directory to select an entry from the directory to consult with User Input allows you to enter the number to consult with Selections opens the Caller List Redial or Telephone Book to select an entry to consult with e After selecting the party who you would like to consult with press OK to make the call After consultation call is released you ll be re alerted for the original call Note You can use either Call Enquiry or Conference Call depending on your configuration Parking a Call During call you can park a call e Hold down Options for at least 2 seconds and select Park e Choosing the Park Option will park the call e Hang up Issue 4 October 2008 41 WML Portal During a call you can check WML sites e Press and hold Options for at least 2 seconds and select WML Portal e Choosing the WML Portal
8. When a call back is executed to an entry in the caller list the entry is removed from the caller list and moved to the redial list The beginning end of the caller list is marked by a special line Multiple calls with the same phone number are only stored once and the timestamp of the last call is stored The following symbols at the end of the entries indicate the kind of call missed call T accepted call 1 i filtered call ii rejected call Calling a DC List OK Selection of a phone number i N Dialing dial the phone number by pressing K or 7 Pre dialling is started by pressing for a longer period Options Add to transfers the phone number to the telephone book or to the call filter Details shows the receiving time date of the respective call Delete OK Sure OK deletes the selected entry Delete All OK Sure OK deletes all entries 1 Applicable only if this function is configured by your System Administrator on your system or when the time is configured 46 Avaya 3711 User Guide Menu Ringer Settings Menu Ringer Settings A different melody can be set for every type of call internal external unknown number VIP emergency call and alarm call National anthems first lines are integrated in the telephone and they are selected in the ringer settings by choosing one of the numbers shown below 21 United Kingdom 22 Germany 23 Holland 24 Italy 25 France 26
9. 2V Not available from Avaya e Avaya 3701 and 3711 Desktop Charger e Mains plug e Avaya 3701 telephone and Avaya 3711 telephone Charger Rack A maximum of eight telephones can be charged simultaneously The charger rack is designed for desktop use and for wall mounting e Belt Clip Belt clip and adapter for the telephone The adapter is clipped onto the telephone e Headset The headset in combination with the belt clip makes handsfree telephone usage possible 60 Avaya 3711 User Guide Care and Maintenance Care and Maintenance Your telephone is a product which meets high demands with regard to design It should therefore be treated with care We want this product to give you pleasure for a long time and therefore make the following suggestions Pay attention to all safety instructions These instructions apply to the telephone charger batteries the whole telephone as well as the accessories To clean the telephone first of all disconnect the mains plug on the charger Wipe the device using an antistatic cloth or a slightly moistened soft chamois leather and then wipe with a dry cloth Note Never spray the telephone with cleaning agents or solvents Clean the charge contacts on the telephone and the charger by means of a fluff free cloth If the telephone or one of the accessory parties does not function perfectly please contact your supplier s customer service Menu Tree Key Lock Alarm Active Se
10. October 2008 29 Changes During a Connection During a connection the loudspeaker volume can be adjusted by pressing the arrow keys Pressing Options softkey will give you access to the following options Telephone Book opens the local telephone book Caller List opens the Caller List Redial opens the Redial List Add To adds the caller s number to the telephone book or call filter Mute to mute the call or Unmute to unmute the call R key Recall button puts the call on hold or drops a party or completes a conference Most common features described below are available for the DECT handset Note Features and operation depend on ACM administration Basically the same set of features and feature operation are available for the DECT handsets as for analog stations with Recall Flash button Most of the available features depend on the ACM parameters Please see following documentation on Avaya Support website http support avaya com for more details e Administrator Guide for Avaya Communication Manager 03 300509 e Feature Description and Implementation for Avaya Communication Manager 555 245 205 e Avaya IP DECT Installation Administration and Maintenance Manual 16 601625 30 Avaya 3711 User Guide Calling Placing a call on Hold During a call you can place a call on hold e Press R places the call on hold e Press 1 again to retrieve the call Call Enquiry During a call another party can be co
11. case pressed to release call with party or in case a party release the call the handset will be re alerted for the held call Parking a Call During a call you can park a call e You receive the call to your phone Answer the call e Press 02 this places the call on hold then dial the Call Park FAC e Press to hang up e You have now parked the call 32 Avaya 3711 User Guide Message waiting indication for Voicemail Retrieving a Parked Call e Press dial Answer Back FAC followed by the parking extension number E g 371234 The call will be connected to your telephone Message waiting indication for Voicemail When a iti icon appears in the idle mode the receiver has a message in his voice mail box After listening to all new voice mail messages the 28 icon will disappear in idle mode In case the telephone is switched off is out of coverage or is the charger while silent charging the message waiting indication is updated after the telephone is logged to the DECT system If the Voice Box number is configured the user can access the voicemail by pressing the Info key and selecting Voice Box Press or 2 or to connect to the voicemail If the Voice Box number is not configured the user can access the voicemail by calling the voicemail number The Menus Operating Procedures In this and subsequent sections all features are activated via the softkey Menu The indivi
12. products services or information described or offered within them We cannot guarantee that these links will work all of the time and we have no control over the availability of the linked pages Warranty Avaya Inc provides a limited warranty on this product Refer to your sales agreement to establish the terms of the limited warranty In addition Avaya s standard warranty language as well as information regarding support for this product while under warranty is available through the following Web site http Awww avaya com support Copyright Except where expressly stated otherwise the Product is protected by copyright and other laws respecting proprietary rights Unauthorized reproduction transfer and or use can be a criminal as well as a civil offense under the applicable law Avaya support Avaya provides a telephone number for you to use to report problems or to ask questions about your product The support telephone number is 1 800 242 2121 in the United States For additional support telephone numbers see the Avaya Web site http www avaya com support Contents Important SafetyiInformation 9 Sensitive Electronic Environment Europe only 9 Authorisation and conformity Europe only 9 Always dispose of old equipment correctly keep our environment tidy Europe ON IAA om Se KKK SS SSeS EES WAA 10 FCC Notices US ONY ee ere ee we ES
13. A OF sa oe ee we eR 18 Silent charging on off 6 Avaya IP DECT Installation Administration and Maintenance 50 50 50 50 51 51 51 51 51 52 52 53 53 53 53 54 54 54 54 54 55 55 55 55 55 56 56 56 56 57 57 57 57 57 57 58 58 58 58 59 59 Contents Username 2 1 bee REET SSS ORDERS BOOSH HEHE SESS 59 Registering Deregistering 59 Toggles the BU WAA AA AA AE 59 59 PCCCSSONES OSS HES 60 and Maintenance 61 Monu TREE PONS cd 61 Issue 4 October 2008 7 Contents 8 Avaya IP DECT Installation Administration and Maintenance Important Safety Information Sensitive Electronic Environment Europe only Only use this product in countries where the appropriate authorities have given their authorisation The CE symbol on the product certifies its conformity with the technical guidelines concerning user safety and electromagnetic compatibility valid at the time of approval in accordance with European directive No 1999 05 EC This product complies with IP50 according to IEC 529 EN 60 529 Any radio based equipment can potentially cause interference with other equipment and can be interfered from other equipment This also app
14. AVAYA Avaya Communication Manager Avaya 3711 User Guide 16 601624 Issue 4 October 2008 2008 Avaya Inc All Rights Reserved Notice While reasonable efforts were made to ensure that the information in this document was complete and accurate at the time of printing Avaya Inc can assume no liability for any errors Changes and corrections to the information in this document may be incorporated in future releases For full support information please see the complete document Avaya Support Notices for Software Documentation document number 03 600758 To locate this document on our Web site simply go to http www avaya com support and search for the document number the search box Documentation disclaimer Avaya Inc is not responsible for any modifications additions or deletions to the original published version of this documentation unless such modifications additions or deletions were performed by Avaya Customer and or End User agree to indemnify and hold harmless Avaya Avaya s agents servants and employees against all claims lawsuits demands and judgments arising out of or in connection with subsequent modifications additions or deletions to this documentation to the extent made by the Customer or End User Link disclaimer Avaya Inc is not responsible for the contents or reliability of any linked Web sites referenced elsewhere within this documentation and Avaya does not necessarily endorse the
15. Option will give you access to the following options predefined allow you to select a predefined portal on the ADMM User Input allows you to enter a WML portal address e After selecting the proper option press OK Features available in idle status if enabled on ADMM w Menu AVAYA OK or hold down Menu for 2 seconds Directory You can access either LDAP or TFTP directory This feature can be used for looking up numbers making calls or selecting a party for feature activation e Press and hold Menu for at least 2 seconds and select Directory e Choosing the Directory Option will give you access to the following options if TFTP based directory used External Dir opens the directory external numbers stored in the TFTP server database Internal Dir opens the directory internal numbers stored in the TFTP server database Enter the name and press OK Select the proper directory entry gt call press T 1 To see the details press OK To call press OK or Call Pickup You can answer a call which is alerting another member in the call pickup group e Press and hold Menu for at least 2 seconds and select Call Pickup e Choosing the Call Pickup Option will answer the call which is alerting another member 42 Avaya 3711 User Guide Menu AVAYA only available on IP DECT system Direct Call Pickup You can answer a call which is alerting another member in the call pic
16. Spain 27 Portugal 28 Sweden 29 Denmark 30 Norway All entries in this chapter are started by pressing the softkeys Menu Ringer Settings OK Then select Melody Internal L Melody ok L internal OK L or 8 1 60 0K Select the melody for internal calls by entering a number 1 60 or use the arrow keys Melody External 2 Melody OK 2 External OK or ii 1 60 OK Select the melody for external calls by entering a number 1 60 or use the arrow keys Melody Unknown number Melody Unknown Number OK or 8 1 60 0K Select the melody for calls without transmitting a phone number by entering a number 1 60 or use the arrow keys Melody VIP calls Melody OK vip oK or 1 60 0K Select the melody for priority calls by entering a number 1 60 or use the arrow keys Issue 4 October 2008 47 Melody Emergency Call Melody OK Emergency Call OK or 1 60 Select melody for Emergency Calls by entering a number 1 60 or use the arrow keys Note Calls from the telephone with the SOS number are always signalled with the emergency call melody Melody Alarm Call Melody ok Alarm ok or 8 1 600K Select the melody for Alarm calls by entering a number 1 60 use the arrow keys Type Type OK Play once This function is used to switch on the ringer signalling function with a chirp short melody When
17. activated it is marked with on the right side Type OK 8 Repeat OK This function is used to switch on the ringer signalling function with a full melody When activated it is marked with on the right side Volume Volume Settings OK 8 or 1 8 OK The ringer signalling volume can be changed via digits 1 8 or the arrow keys The ringer signalling volume for calls with VIP or Emergency Call ringing alert signal can not be disabled or turned off 48 Avaya 3711 User Guide Menu Volume Settings Device Device OK Buzzer OK This activates deactivates the buzzer When activated it is marked with on the left side If the buzzer is switched off the bell symbol A is shown on the idle To switch the buzzer on off you can also use the S key in the idle state of the telephone L Device ok Vibrator OK This activates deactivates the vibrator When activated it is marked with on the right side Device OK Headset OK This activates deactivates the headset alerting When activated it is marked with on the right side Menu Volume Settings Earpiece Menu Volume Settings OK Earpiece OK The voice volume of the earpiece can be changed in 8 steps via the arrow keys Hands Free Menu 2 Volume Settings OK Hands free OK The voice volume of the loudspeaker can be changed in 8 steps via the ar
18. ae ee PO Owe Ew Pw ee 41 BOO Ca re ee a 41 Pai WA COS 41 WME 42 Features available idle status if enabled 42 NON RE ee ee oe 4 42 Call PICKUP KS EH DE ORS SEE 42 Direct Call PICKUP sc or 696 PS OG RET Se OS ew ee 43 Send All Calls be OS EK ER KA Oe ee OO 43 Call Forward we OR Ra ae 43 Retrieving a Parked a Call 24 Prony Cal 625642 Be A 64 ee 45 Ment Caler LOR SO 46 AcceptedandMissedCalls 46 ALIA UAE COS KA 46 Menu Ringer Settings III 47 Melony intemal ee Ce mec ee cee amp 47 Mel dy External WA eet eh eee Kee ew 47 Melody Unknown number 47 Melody VIF calls Oe ee OO Aa 47 Melody Emergency Call 48 Melody Alarm Call 6465 68 aR eR OH
19. an once is not accepted but the same name can be stored with different numbers An entry can consist of a maximum of 32 digits for the number and 16 characters for the name refer to Entering Characters Names on page 35 The beginning end of the telephone book list is marked by a dashed line If a caller is listed in the telephone book and the phone number has been transmitted for the incoming call then his name appears in the caller list All entries in this chapter begin in the idle state by pressing the softkey up arrow Options Adding a New Entry until New OK phone number OK iff name OK When entering the name the keypad keys are automatically switched over to character input It is not possible to store a phone number without an associated name A name consists of maximum 16 characters Entering Characters Names The following characters can be entered by pressing the keypad keys several times The entry position is automatically advanced if no entries are made for a short while or a new character is entered Pressing the 9 switches from capitals to non capitals and the same action switches back While entering characters the last line on the display shows all characters assigned to the key The actual position is marked by gt lt Key Capital letter Small letter 1 211 amp j 211 amp gj 2 ABC2AAAAAAEG abc2 3 DEF3EEEE def3e 4 GHI4iifi ghi4iiii
20. atteries can be charged and discharged hundreds of times If the operating time i e talk and standby time is significantly shorter than usual then it is time to replace the batteries To maintain optimum operating time the batteries should be discharged from time to time by not placing the telephone in the charger but leaving it switched on until it switches itself off Extreme temperatures can influence the charging capability of the batteries The Memory Card Using the Avaya 3711 with without a memory card Your Avaya 3711 is fully operational when you use it for the first time even if you have not fitted it with a memory card If you have already used a memory card in the phone on which phonebook data has already been saved and you then remove the card the Avaya 3711 will cease to operate until a programmed memory card is inserted The phone should be equipped with memory card by default Inserting the memory card Important note on safety Take great care handling the memory card The contacts should be free of dust grease and moisture Do not store your card in a place where it will get hot e g through direct exposure to sunlight Avoid bending the memory card as the contacts may get damaged 1 Press the memory card out of the plastic frame using your finger 1 A programmed memory card is a memory card that has already been used in a Avaya 3711 telephone Issue 4 October 2008 15 2 Push the memory card c
21. batteries in the telephone The battery compartment is on the back of the telephone It takes the three type AAA batteries which are supplied Opening the battery compartment cover Insert a suitable item e g the top of a ballpoint pan into the hole at the bottom of the compartment cover 1 Push it in and lift the cover at the same time 2 Inserting the batteries Insert the batteries in the battery compartment taking care to observe the correct polarity The poles of the batteries must correspond to the markings in the battery compartment Closing the battery compartment cover a Replace the cover by placing it on the compartment at a slight angle 1 and YA pressing it down until it clicks into place 2 Note if the batteries are inserted incorrectly the telephone will not function and may be damaged Important Battery Information Note Use only rechargeable AAA NiMh battery of typical 800 mAh 1 2 V Never use a battery which is damaged or worn out Heat or cold reduces the performance and life of the batteries It is possible that a telephone with hot or cold batteries can be temporarily out of operation even if the batteries are fully charged Used batteries should be disposed of in accordance with local authority regulations Do not throw batteries in a fire 14 Avaya 3711 User Guide The Memory Card Charging and Discharging The b
22. be accessed by pressing the Menu softkey in the idle state or the Option softkey when on an active call for at least 2 seconds The options available will depend on those configured on Avaya IP DECT Mobility Manager by your System Administrator and the state of the phone Idle or active on a call Features available during an active call if enabled on ADMM Directory e You can access either LDAP or TFTP directory This feature can be used for looking up numbers making calls or selecting a party for feature activation Press and hold Options for at least 2 seconds and select Directory Choosing the Directory Option will give you access to the following options if TFTP based directory used External Dir opens the directory external numbers stored in the TFTP server database Internal Dir opens the directory internal numbers stored in the TFTP server database e Enter the name and press OK e Select the proper directory entry call press e To see the details press OK N call press OK or C 1 40 Avaya 3711 User Guide Menu AVAYA only available on IP DECT system Conference Call During a call you can create a conference with other 2 parties e Hold down Options for at least 2 seconds and select Conference e Choosing the Conference Option will give you access to the following options Directory opens the directory to select an entry from the directory to conference in the call
23. cument should be sent to support Avaya com 2006 Avaya Inc All rights reserved Avaya Inc 1300 W 120th Ave Westminster CO 80234 Web http www avaya com Issue 4 October 2008 65 66 Avaya 3711 User Guide
24. d the Cancel Key Softkey Menu Using the Menu softkey on the left you can access the main menu of the Avaya 3711 telephone Softkey Options Using the Options softkey on the left you can perform actions on the selected item in the menu you are currently in Softkey Esc The Esc softkey is used to quit the respective menu section which is displayed The display then shows the selection of the previous menu branch or the current idle connection display Holding down the Esc softkey for a longer time approx 2 sec quits the present menu and returns to the idle display Cancel Key Pressing lt during editing of names and or numbers results in deleting the last entered character or digit Example Menu Press Menu Use the arrow keys to scroll through Meru this list and confirm the desired function with OK Key Lock Ringer Volume Se Issue 4 October 2008 23 Example Telephone Book If the telephone book has been opened as kay the sear chi arrow keys can be used to select a name and 1 can be used to dial Hennar To change entries switch over to the next menu using Pela the Options softkey and choose Edit Now you can edit the telephone number and then the name with which it iors Esc is associated Save your changes by selecting OK at the end of each procedure Entering a Telephone Number The arrow keys can be used to shift the input positio
25. d when there is an incoming call or a key is pressed The display illumination is automatically switched off after 10 seconds if no key is pressed Issue 4 October 2008 21 Softkeys and the Cancel Key The Softkeys The 4 large keys below the display see picture are Tel Book called the softkeys The functions allocated to the keys Hiller are shown on the bottom line of the display The key function changes automatically according to the sarees telephone state MALISA 4 e Softkey Arrow Keys Symbols are displayed above the arrow keys which identify the respective functionality of the arrow keys diz Opens the Telephone Book Opens the Telephone Book or the Directory if IP DECT system used and it s configured When a selection list e g telephone book or menu is displayed the arrow keys move the cursor to the desired entry When entering phone numbers or names changes can be made by moving the position of the cursor The arrow keys shift the cursor to the left or right Enables selection from the redial list Softkey OK OK is used to confirm the selected function If a function only permits you to switch between two options OK causes this to take place In the display active settings ON are indicated by at the end of the line In the case of settings that are not active OFF appears at the end of the line 22 Avaya 3711 User Guide Softkeys an
26. dual operating sequences are shown in short form and then a short description follows Menu Control The symbols have the following meaning Input of numbers characters Operate arrow keys Menu Texts shown in this font represents a softkey Key Click In this way displayed texts indicate the menu item to be selected Press the hook key Press speaker key Issue 4 October 2008 33 Example Saving user names in the next chapters all representations of the operating sequences have the following form Menu Telephone Option OK User Name OK ifi name OK Meru In this example first press Menu and select Telephone Option with the arrow keys Confirm the selection by pressing the OK softkey Then select User Name with the arrow keys Confirm again by pressing OK Now enter the name confirm by pressing OK Instructions on entering the name can be found at Entering Menu Timer The menu activation is time monitored If no entries are made within 60 seconds then the menu is automatically exited 34 Avaya 3711 User Guide Menu Telephone Book Settings Menu Telephone Book Settings The Telephone Book allows you to store up to 100 phone numbers and names The entries in the telephone book are stored locally on the telephone The names are sorted alphabetically therefore the telephone book offers an alphabetic search function Entering the same telephone number more th
27. dy The signal lasts 60 seconds and can be switched off by pressing softkey OK Powering the telephone On Off does not affect the Alarm Setting The Alarm time can only be set when date and time are available on the telephone When the Alarm goes off Alarm is shown on the display No Alarm will be given when the telephone has been switched to OFF Setting the Alarm Clock Menu Alarm OK Set 55 time 00 00 23 59 OK Activating Deactivating the Alarm Clock Menu Alarm OK Alarme active OK Once you have set an alarm time you can activate it by pressing OK in which case the appears Press OK again to deactivate it Note When the Alarm Clock is active the Alarm symbol is displayed before the time on the display when the telephone is idle Issue 4 October 2008 39 Setting the Date Time European format Menu Alarm OK Date Time OK time 00 00 23 59 date 01 01 00 dd mm yy OK U S format i Menu Alarm OK 2 Date Time OK time 00 00 12 59 a p date 01 01 00 mm dd yy OK dd day mm month yy year The user is requested to set the Date Time if the DECT system does not provide it like DECT R2 system In case Date Time is provided by the DECT system like IP DECT system the user should not change it because it will be updated based on system settings Menu AVAYA only available on IP DECT system This menu is for users who do not have Console Permission enabled The AVAYA menu can
28. e 7 levels Automatic call pick up if using a headset Manual key lock Temporary ring tone muting Silent charging 12 Avaya 3711 User Guide Installation 10 menu languages Danish Dutch English Finnish French German Italian Portuguese Spanish and Swedish Illuminated 5 line graphic display 96 x 60 pixels variable 7 level contrast Stand by time gt 100 hrs Talk time gt 10 hrs Batteries 3 AAA NiMH included with phone Charging time max 6 hours for empty batteries Weight 138 g incl batteries Dimensions L x B X H 146 x 55 x 28 mm Installation Installation Location Place the charger on a flat even surface Do not install the charger telephone and accessories in the proximity of Water moisture or damp areas Sources of heat direct sunlight or unventilated areas Devices which generate strong magnetic fields electrical appliances fluorescent lamps computers radios televisions or fax and telephones Areas where the telephone can be covered its ventilation is impaired and liquid can get inside Areas where there is excessive dust and areas subject to vibration shock or extreme temperature fluctuations Install keep the telephone and accessories out of reach of small children Commissioning your Telephone Your telephone is only operational after the batteries have been charged You can then use the telephone to make and receive calls Issue 4 October 2008 13 Placing the
29. e of making a call the Mute softkey appears 10 second after the last number is dialed Pressing Bi Unmute softkey in this state activates the microphone again Issue4 October 2008 25 Making Call Dialing N m all Press C and dial the phone number Predial Pre dialling ji Enter the phone number and press 1 You can E qt pre dial to chain telephone numbers from different lists Press Options select one of the lists with the arrow keys and OK Select a telephone number from the list A long press on the hook key will add the number to the number predialed before ions Please note In pre dialling if the input cursor is positioned behind the telephone number the number to be chained will be Isuffixed to that telephone number If the input cursor is at any other point the number to be chained will be prefixed to the telephone number While pre dialling the will delete individual digits If the selected digit sequence does not fit on the display any more the display is switched to a smaller font up to 32 digits on two lines Long key press on inserts JJ note key the pre dial mode For security reasons any digit entered after the note key will not be stored in the Redial list like PIN code Long key press on O inserts P for pause in the pre dial mode The 1 5 second Pause is only supported by IP DECT system 26 Avaya 3711 U
30. er a phone number to the telephone book refer to Menu Caller List on page 46 Making a SOS call The telephone can be used to send emergency calls to a certain telephone number The number is stored in the menu Telephone Option To make the emergency call press the SOS 7 key for longer than 2 seconds Note Calls from the telephone with the SOS number are always signalled with the emergency call melody 28 Avaya 3711 User Guide Calling Muting Ringer During the call alert phase it is possible to mute the ringer alert signal simply by pressing the softkey Silence Now only the telephone icon is signalling the incoming call In case of the ringer alert signal is with VIP melody the ringer can not be muted Answering a Call When receiving an incoming call the number of the caller is displayed if transmitted If this number is already listed as an entry in the phonebook the corresponding name of this entry is displayed during an incoming call Press i to answer the call or lift the telephone off the charger when Charger Answer is enabled Options Reject rejects the call Silence mutes the ringer Add To adds the caller s number to the telephone book or call filter With IP DECT system in case of the incoming call is with VIP melody alert signal like Priority Call the Reject and Silence softkeys are not available Press or the OK softkey to answer the call Issue 4
31. g in AC adapter and appropriate battery type Do not use AC adapters which are visibly damaged cracked or broken housing and keep the ventilation slits on the plug in AC adapters free Do not use the telephones in vehicles or in hazardous locations This product contains magnetic material Be aware that small metallic objects may stick to the loudspeaker This may deteriorate the audio quality and can be harmful Issue 4 October 2008 11 Usage Like all other cordless telephones this telephone uses radio signals which do not guarantee a connection under all circumstances Generally you should therefore not rely exclusively on cordless telephones when making indispensable calls e g medical emergencies Avaya 3711 Telephone This telephone is only supported on the Avaya DECT systems IP DECT and DECT R2 The Avaya 3711 Telephone features include Speakerphone Illuminated display amber Illuminated keypad Headset connection 2 5 mm jack Vibrating alarm SOS emergency key for speed dialing an emergency number Information key that can be used for phone number lists and voice mail indication Information and speaker key flash when active Personal telephone book with 100 entries in every handset LDAP and TFTP Directory access using IP DECT system WML Portal access using IP DECT system Mute Capability Voice Mail indication 60 ring tones 4 level connection field strength display Speaker and telephone volum
32. his device operates in accordance with the DECT system with a frequency range of 1880 to 1900 MHz The allocation of this frequency range in the frequency utilisation plan is initially valid until 2008 and will be extended in accordance with European harmonisation Issue 4 October 2008 9 Always dispose of old equipment correctly keep our environment tidy Europe only substances hazardous to human beings and the environment Never dispose of these items together with unsorted municipal waste household waste In order to protect the environment public collection points have been set up to ensure the correct disposal of old electrical and electronic equipment marked with this symbol gt Old electrical and electronic eguipment marked with this symbol can contain To reduce the risk of these substances being released into the environment and to reduce the burden on natural resources it is also possible to participate in Avaya s used equipment return system This system ensures the correct recycling of old equipment as well as the re utilisation of individual components FCC Notices U S only This device complies with part 15 of the FCC Rules Operation is subject to the following two con ditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Modifications not expressly approved by this company could v
33. honeRegistration 19 Keys Displays and Connectors 19 Display Arrangement i carri Gb ese we DARE 20 ts oh tal es ts a ee ee ee 20 Text Line Softkey Line 21 WAUA a Bite oleae Se re a el he he i 21 Softkeys and the Cancel 5 5 22 the SoftkeyS OH EOE Se HONE PEER Ge OR eH OD Oe 22 Softkey Arrow KeyS 22 Softkey OK IAA 4 22 ROS 23 Softkey Options 6656s AAA CD eee 23 Issue 4 October 2008 3 Contents SONE 6 6564 OYE CNS 6658S Cancel REY i ke ed WA eee 0 Example Menu Jacadi PG aL Des RHEE ROA See Example Telephone Book Entering Telephone Number Calling IAA eR a ORR ORES Telephone Oni OR a Wl a ok ew eae we eee Loudspeaker Volume MAASI esca te ee ae a Mai
34. in you have to select Accept List or Block List Issue 4 October 2008 51 Wild Card Feature When entering numbers in the caller filter a wild card feature is provided so that a group of numbers is selected as entries in the caller filter Example if the characters 0 are entered as a number in the caller filter all numbers beginning with the digit external numbers are selected as entries in the caller filter If only the character is entered as a number in the caller filter all numbers are selected as entries in the caller filter Remember when using the wild card function the character must always be the last character entered in the number Transferring Phone Numbers to the Caller Filter For transferring phone numbers from the Telephone Book the Redial List and the Caller List to the Caller Filter refer to Menu Telephone Book Settings on page 35 Menu Redial List on page 38 Menu Caller List on page 46 52 Avaya 3711 User Guide Menu System Menu System Registration Code The telephone can be manually registered on up to 10 different DECT systems Before you can make a call via the DECT system the telephone has to be registered to the system A system ID and registration code are necessary for the registration process When the telephone is not subscribed to the system the display will show Please subscribe This is for information only Please c
35. ins socket Mains plug Charging the Batteries Initial Setup and Operation Charge the batteries approximately 6 to 7 hours before using the telephone This protective measure extends the service life of the batteries The maximum power output is only attained after three to five charge and discharge cycles When replacing the batteries ensure the correct polarity Use only rechargeable AAA NiMh battery of 800 mAh 1 2V The manufacturer does not accept liability for malfunctions or damage caused by using other battery types or normal batteries Issue 4 October 2008 17 Charging and Operating Times Charging time empty batteries to full capacity in approx 6 to 7 hours Talk time gt 10 hours with fully charged batteries Standby time gt 100 hours with fully charged batteries Charge Display The charge status of the batteries is indicated on the display This means mk batteries fully charged 80 100 Yo my batteries 60 79 Yo batteries 40 59 Yo batteries 20 39 Yo batteries 19 Yo frame flashes batteries are empty alert tone is also given Battery Capacity Icon When batteries are replaced no icon will be displayed before a charging cycle has been completed except when almost empty batteries are inserted in the phone then the icon will be shown immediately When the battery capacity icon is displayed the indication is reliable If the charged batteries are inserted the batterie
36. ions Menu Telephone Options All entries in this chapter are started by pressing the softkeys Menu Telephone Option OK User Name User Name OK i Name OK This function can be used to store the name of the telephone user which is set by your System Administrator You can change the User Name on the telephone but this will revert to the System Administrator configured name upon a system reset The user name consists of maximum 16 characters The name is shown on the idle display Further information concerning the input of characters can be found at Entering characters names Changing the Language C Language OK L English OK Sets the desired display language It is possible to select from 10 different languages Emergency Call SOS Number Emergency Call OK number OK The phone number for the SOS function can be stored here Voice BOX No Voice BOX 5 OK This is the number used to connect to your Voicemail This Voicemail number can be centrally defined on IP DECT system if not than the user can define it on the handset Issue 4 October 2008 55 Attention tones Attention tones OK Key Click or Coverage Warn or Battery alarm or Confirm tones or End of Menu OK If activated an acoustic warning signal is given when a key is pressed Key Click if a setting is confirmed Confirm tones if the end of a menu list is displayed End of Menu if the battery charge becomes too l
37. irectory See Menu AVAYA only available on IP DECT system on page 40 for more details on the directory feature To make a call from the directory e Press the down arrow e In case of TFTP directory used Select the Directory required and select OK e Type the name on the keypad and select OK e Select the entry required using the arrow keys e Select OK e Select OK or press lt to make the Making a Call from the Caller List The telephone stores the phone numbers of the last 20 callers in the caller list dependent on the transmission of the phone number If a call is not answered within 10 seconds the user is notified via the text Missed calls in the idle display and the flashing icon This text will disappear when the caller list is entered Calls made from the caller list will remove the selected entry from the caller list rN Selection press the Info key VU with the telephone in an idle state If there are new calls stored the list will open immediately Otherwise you have to select Caller List Dialing use the arrow keys to select an entry Press and the phone number is dialed Pre dialling if is pressed for a longer period the phone number is entered into the pre dial mode Digits e g a code can be added as required The phone number is dialed by pressing 1 The pre dial mode is terminated by pressing Esc You can call back directly from the caller list or transf
38. kup group e Press and hold Menu for at least 2 seconds and select Direct Call Pkup e Choosing the Direct Call all Pkup Option will give you access to the following options Directory opens the directory to select an entry from the directory to answer a call with direct call pickup User Input allows you to enter the number to answer a call with direct call pickup Selections opens the Caller List Redial or Telephone Book to select an entry to answer a Call with direct call pickup e After selecting the party who s call you would like to answer press OK Send All Calls You can activate or deactivate Send All Calls feature e Press and hold Menu for at least 2 seconds and select Send All Calls e Choosing the Send All Calls Option will give you access to the following options Enable selected activates the feature Cancel selected deactivates the feature e Press OK to make the proper action Call Forward You can activate or deactivate Call Forward feature e Press and hold Menu for at least 2 seconds and select Call Forward e Choosing the Call Forward Option will give you access to the following options All selected will give you access to the following options e Directory opens the directory to select an entry from the directory to forward the calls to e User Input allows you to enter the number to forward the calls to e Selections opens the Caller List Redial or Telephone Book to select an entry to forward
39. lies for DECT equipment However due to the very low transmission power level the changes for interference are very small Research proves that operational DECT phones normally don t influence electronic equipment however some precautions must be taken into account for sensitive electronic equipment e g sensitive laboratory equipment When DECT phones operate in straight nearness of sensitive electronic equipment incidental influence can appear You are advised not to place the DECT phone on or close less then 10 cm to this kind of equipment even in standby mode Authorisation and conformity Europe only We Avaya GmbH amp Co KG declare that the product Avaya 3711 Telephone concurs with the basic requirements and other relevant provisions of EU guideline 1999 5 EU R amp TTE This device is suitable for connection to the radio interfaces DECT of Avaya telecommunications systems and fulfils the basic requirements laid out in EU Guideline 1999 5 EU Radio and Telecommunication Terminal Equipment R amp TTE Due to its construction this device is not suitable for direct operation on interfaces to public telecommunications networks In the unlikely event of any problems during operation please contact your dealer or system administrator The conformity declaration can be accessed under the following Internet address www avaya de gcm emea de includedcontent conformity htm or search the index under the key term Conformity T
40. munications Commission FCC of the U S Government These limits are part of comprehensive guidelines and establish permitted levels of RF energy for the general population The guidelines are based on the safety standards previously set by both U S and international standards bodies These standards include a substantial safety margin designed to assure the safety of all persons regardless of age and health This device and its antenna must not be co located or operating in conjunction with any other antenna or transmitter This EUT has been shown to be capable of compliance for localized specific absorption rate SAR for uncontrolled environment general population exposure limits specified in ANSI IEEE Std C95 1 1992 and had been tested in accordance with the measurement procedures specified in FCC OET Bulletin 65 Supplement C 2001 and IEEE 1528 2003 Power Supply The mains voltage of the adapter should match the local mains voltage this can be 110 V or 220 V Check if both voltages do match before installing the charger and adapter Safety Precautions Do not open the telephone or charger this could expose you to high voltages Have all repairs carried out by authorized service personnel Do not allow the charger and the battery contacts to come into contact with conductive objects such as keys paper clips rings or bracelets Do not allow the telephone and charger to come into contact with water or chemicals Only use the plu
41. n Enter cursor to the left or right Additional characters are always added in front of the flashing cursor Use OK to confirm your entry Cc deletes individual characters Calling Telephone Off The telephone can be switched off by pressing Td I for more than 1 second when it is in an idle state The telephone is switched on by pressing z 5 for more than 1 second or by placing the telephone in the charger 24 Avaya 3711 User Guide Calling Loudspeaker Volume During a conversation you can change the volume of the earpiece or the loudspeaker with the arrow keys in 7 steps When the minimum or maximum value is reached you will hear a beep In the display a bar will be shown which will increase decrease in size symbolizing the actual volume setting Handsfree To enable several people in a room to listen to a call the telephone includes a handsfree feature This be activated via the For best results the telephone should be placed upright on a smooth flat surface e g a table top leaving the loudspeaker and microphone free For best results keep about 0 5 m distance between yourself and the telephone when speaking To switch off the function press the key again Note When the handsfree function is active the hook icon is replaced by a loudspeaker icon Muting During a call you can deactivate the microphone of your telephone using the g Mute softkey in cas
42. n with a headset Charging LED 2 Charging LED OK Enables the charging LED indication on the telephone Display Time L Display Time OK The Display Time will show the Date Time on the telephone when in the idle state It will only be shown if the Date Time is configured on the telephone or by your System Administrator Display Contrast L Disp Contrast ok OK or 1 8 The display contrast can be changed via digit 1 8 or the arrow keys Time Format L Time Format OK L 24h or 12h a p OK The selected time format is marked Date Format Date Format dd mm yy or mm dd yy The selected date format is marked Issue 4 October 2008 57 Menu Security Functions The security functions are protected by a PIN code 4 digits The PIN entry is only necessary when read only is switched on In the delivery state the PIN is set to 0000 For additional security is displayed when entering the PIN Numbers which have been entered can be deleted by pressing If you have forgotten your PIN please consult your system administrator All entries in this chapter are started by pressing the softkeys Menu Security OK 5 Enter PIN OK Then select Changing the PIN Change PIN 5 old PIN OK iji new PIN OK ifi repeat new PIN OK For additional security the new PIN must be entered twice The numbers of the PIN are displayed as Rese
43. ngi ba ia teen SESS Making a Call from the Last Number Redial List Making a Call from the local Telephone Book Making a Call from the Directory only available with IP DECT system Making a Call from the Caller List Making a 05 os kd ee SRE OE De ee 8 ee we Ow PALI Ringer WA AAD GE DEMS EDAD SOR ye KUIA a ee ee ee ea Changes During a Connection Most common features described below are available for the DECT handset Pla ing a callon adea e ee De we eS Call BOGUT soscas IAA AUWAWA Call Pe Conterence Call AAA eK we Call Waiting Answering second Parkmg a Call aa NA EH HE SSO Retrieving a Parked Message waiting indication for Voicemail The Menus Operating Procedures Menu Control 64 lt 6 SS Eiee ON SE e ELEY SS EGS Example how ee wk A Se EO he ee a Menu Timer Menu Telephone Book Settings AddingaNewEntrty Ente
44. ns Directory opens the directory to select an entry from the directory to call with priority User Input allows you to enter the number to call with priority Selections opens the Caller List Redial or Telephone Book to select an entry to call with priority e After selecting the party who you would like to call with priority press OK 44 Avaya 3711 User Guide Menu AVAYA only available on IP DECT system WML Portal When the phone is in the idle state you can check WML sites e Press and hold Menu for at least 2 seconds and select WML Portal e Choosing the WML Portal Option will give you access to the following options predefined allow you to select a predefined portal on the ADMM User Input allows you to enter a WML portal address e After selecting the proper option press OK Issue 4 October 2008 45 Menu Caller List Accepted and Missed Calls Accepted and missed calls with a transmitted phone number are entered into the caller list A missed call is a call which has not been answered and has been alerting for at least 10 seconds When calls have been missed the text Missed Calls is shown in the display Every call is marked with a time stamp and it is possible to monitor the time stamp for each call via the details softkey If the caller is registered in the telephone book the name is displayed The last 20 telephone numbers are listed Every additional phone number overwrites the oldest entry
45. nsulted e Press R to put the call on hold e Now dial the other phone number e Press R again to drop the second call and switch back to the first call In case you ve released the call with the consulted party your handset will be re alerted for the original Call Note You can use either Call Enquiry or Conference Call depending on your configuration Call Transfer During a call you can transfer a call to another party e Press 1 to put the call on hold e Dial the other phone number e Press to complete the transfer The transfer can be completed before or after the other party answered the call Issue 4 October 2008 31 During you can create a conference with other 2 parties e Press 1 to hold the first call e Dial the other phone number e Press R again to complete the conference e The parties will be conferenced together and the phone display will show conference e Pressing 7 again will drop the added party from the conference Note You can use either Call Enquiry or Conference Call depending on your configuration Call Waiting Answering second Call During a call you can answer a second call with placing the first call on hold e Press amp 7 places the first call on hold and answers the second call e Press R again to retrieve the first call and put the second call on hold e Pressing 7 is to speak alternately with the other parties l e In
46. numbers the arrow keys can be used to shift the entry position to the left or right The Esc softkey cancels the entry Issue 4 October 2008 37 Menu Redial List In the idle state press the softkey and then of the arrow keys several times if necessary You will see the last 30 internal and external parties dialled telephone number or name Dialing dial the phone number by pressing Pre dialling is started by pressing for a longer period Options Add to transfers the phone number to the telephone book or to the call filter Details shows the receiving time date of the respective call Delete OK Sure OK deletes the selected entry Delete All OK Sure OK deletes all entries Menu Key Lock Key Lock Off The keypad can be locked to prevent any accidental operation press the Menu softkey select Key Lock via the arrow keys and confirm by pressing OK A lock icon is then shown in the display To unlock the keypad press the left softkey and then ey as shown on the display Calls can be answered in the normal way when the key lock is active and all keys can be used The key lock is activated again after the call has been terminated 38 Avaya 3711 User Guide Menu Alarm Menu Alarm Alarm The Avaya 3711 allows you to set a time between 00 00 and 23 59 time format 24h or 01 00 and 12 59 a p time format 12h a p at which the telephone will emit an acoustic signal alarm melo
47. oid the user s authority to operate the equipment NOTE This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna e Increase the separation between the equipment and receiver e Connect the equipment into an outlet on a circuit different from that to which the receiver is connected e Consult the dealer or an experienced radio TV technician for help 10 Avaya 3711 User Guide Important Safety Information Health and Safety Information Exposure to Radio Frequency RF Signals The wireless phone is a radio transmitter and receiver It is designed and manufactured not to exceed the emission limits for exposure to radio frequency RF energy set by the Federal Com
48. ontact your System Administrator to register the telephone All settings in this chapter are started by pressing the softkeys Menu System Registering the Telephone to the DECT System a Subscription OK Options 4 New OK IPEI 012 0K PARK OK if PIN Authentication code OK System name OK i Local phone number OK The following entries must be made when logging on Enter PARK A system ID should only be entered if you are at a location where two DECT systems overlap If only one DECT system is available then just press OK Enter Auth Code This code is used to get access to register the telephone authentication code The DECT System supplies this code Enter System Name Enter the name of the DECT system which you are registering This will be shown on the idle display For information concerning the entry of characters refer to Entering Characters Names on page 35 Enter Local Number the phone number assigned to your DECT telephone can be entered here ask your system administrator for the phone number Selecting the DECT System Subscription select a System Options Select If the telephone has been registered to several DECT systems then you can select which one the telephone is to be used with Select the system via the arrow keys before confirming 5 By choosing Options Select the function automatic search is disabled The selected system is shown in the idle display
49. ook lt Options New gt Issue 4 October 2008 63 lt Options Edit gt lt Options Delete gt Auto Search Version Number Telephone Options User Name Language Emergency Call Voice BOX No Attention Tones Key Click Coverage Warn Battery alarm Confirm tones End of Menu Silent Charging Charger Answer Auto Quick Hook Auto Answer Charging LED Display Time Disp Contrast Time Format Date Format Security Change PIN Read only Reset 64 Avaya 3711 User Guide Performance figures and data quoted in this document are typical and must be specifically confirmed in writing by Avaya before they become applicable to any particular order or contract The company reserves the right to make alterations or amendments to the detailed specifications at its discretion The publication of information in this document does not imply freedom from patent or other protective rights of Avaya or others Intellectual property related to this product including trademarks and registered to Lucent Technologies have been transferred or licensed to Avaya All trademarks identified by the or are registered trademarks or trademarks respectively of Avaya Inc All other trademarks are the property of their respective owners This document contains proprietary information of Avaya and is not to be disclosed or used except in accordance with applicable agreements Any comments or suggestions regarding this do
50. osing Options Edit Changes can be made by moving the cursor to the beginning or end of the entry via the arrow keys Press Esc if you do not wish to change a phone number or a name 50 Avaya 3711 User Guide Menu Caller Filter Deleting an Entry Until Delete OK Sure OK Use the arrow keys to select the entry to be deleted before choosing Options Delete Deleting all Entries C Until Delete All OK Sure Filter Options The filter options menu provide blocking or receiving of incoming calls with the numbers from the list Blocking or receiving calls Menu Call Filter OK Filter Options OK select L Accept List or Block List OK The selected mode is marked and the filter Accept list is activated When the filter is active the telephone is showing the filter active 47 on the idle display AX CAUTION If the filter mode is set to receive and the caller filter is activated the numbers in the caller filter are the only numbers from which the calls will be received by the phone Example if the characters are entered as a number in the caller filter and the filter mode is set to receive only calls beginning with the digits external numbers will be received by the phone Note VIP calls or Emergency Call can t be blocked Deactivate Filter Until Filter off OK The deactivated caller filter is marked To switch it on aga
51. over in the battery compartment in the direction of the arrow OPEN Tilt the cover upwards slightly Make sure you never touch the gold contacts that are now visible as static discharge could lead to the device becoming defective SN 2N 3 Press the memory card under the two teeth a so it slides into the memory card compartment Make sure the contacts are face down as you do so and that the notched edge of the memory card is at the bottom left 4 Press the memory card down until it snaps firmly into place 5 Close the memory card compartment using the cover to do this push the lugs into the housing until the cover lies in a flat position on top of the memory card Removing the memory card You only need to take out the memory card if you wish to give the telephone to someone else or need the memory card for a new telephone 1 Remove the batteries 2 Push the memory card cover in the battery compartment in the direction of the arrow OPEN Tilt the cover upwards slightly 3 Using a pointed object press on point b to release the card as shown in the diagram 4 Now you can lift out the memory card 16 Avaya 3711 User Guide Charging the Batteries Installing the Charger To operate the charger a mains connection is required Check if the mains voltage matches the adapter mains voltage Connect the cable on the plug in AC adapter to the terminal on the bottom of the charger and plug the AC adapter into the ma
52. ow Battery alarm or if there is a danger of losing the radio link Coverage Warn Silent Charging Silent Charging OK If activated the telephone does not setup and receive any calls while it is placed in the charger The first display line shows Silent Charging when placed into the charger While on Silent Charge calls are directed to Voicemail if configured Calls are signalled again once it is taken out of the charger Charger Answer Charger Answer OK When the function is enabled you can answer incoming calls when the telephone is placed in the charger g by lifting it off the charger The is shown when activated The call is ended and the telephone goes on hook by placing it on the charger again Auto Quick Hook C Auto Quick Hook OK If activated a QuickCall Number see Menu Telephone Book Settings page 35 will be dialed immediately If deactivated the number will be entered in pre dial mode 56 Avaya 3711 User Guide Menu Telephone Options Auto Answer Auto Answer OK When signalling an incoming call the telephone automatically goes off hook after one ringer alert signal and the call will proceed The is shown when activated To deactivate it press OK again The Auto Answer function works regardless if the telephone is connected or not The first line of the idle display shows Auto Answer if activated Auto answer can also be used combinatio
53. rch System maa Aa a Syste s CWS OES OS ORS OOD ORES Changing System s Name and Phone Number ee ae eae ee VersionNumber eee ee Menu Telephone Options User Name ea RODE REAR ODE DS REEDS MESS Changing the Language Emergency SOS Number VOICE BOR 64 5 60 65 25 aa Attention tones G4 8b cee wD TR aw Ee ee SHEN CHAND o ihc tah Ca AA SESE EL eee He lee Charger Sw Oe eS OHS SK PIGS CONGR HOOK wet eee ed eee eee Re ee eS cdo a De Charging LED 65 6s 6k eK AOD REDE OSD OT Ow 9 Display IME a OEE DARE OE HKD DEE ES Display Contrast ee Fite Formale oec CH POG Date Format SR oR wR Menu Security Functions Oe ee OE Changing the Oe Aa Resetting the Telephone Menu SOMO sesers Be Bom ee Oe ke ee we Buzzer G
54. ringCharacters Names Eding an BAUS 66 8 AA Deleting an AI HOO ERR OR HR Oe eR ES Deleting all Entries Adding an Entry to the Call Filter Adding an Entry to the Predial Quiek Call oi csc ak oh GOS Se 8 4 Avaya IP DECT installation Administration and Maintenance 23 23 23 24 24 24 24 25 25 25 26 27 27 28 28 28 29 29 30 30 31 31 31 32 32 32 33 33 33 33 34 34 35 35 35 36 36 36 36 37 37 Contents Transferring Phone Numbers to the Telephone Book 37 Ment eG a so aco ee Care ee Sed ee ee 38 Ment eee 6 oe 5 DEO 38 Key LOEk ORT OT 38 Menu FON is 39 ce ee ee a Aa 39 petting the Alarm Clock 39 Activating Deactivating the Alarm Clock 39 SettingtheDate Time 40 Menu AVAYA only available on IP DECT system 40 Features available during an active call if enabled 40 Directory sa de Ke ee Ee ee ee 8 40 Conference Call ee iS w
55. row keys Headset Menu Volume Settings OK Headset OK The voice volume of the headset can be changed in 8 steps via the arrow keys Issue 4 October 2008 49 Buzzer Menu Volume Settings OK OK The voice volume of the Buzzer can be changed in 8 steps via the arrow keys Menu Caller Filter Via the caller filter it is possible to block or receive incoming calls if the calling phone number is stored in the caller filter The phone numbers in question have to be stored in the caller filter before it is possible to use the filter functions Phone numbers can be entered manually or transferred from caller list redial list or telephone book An entry can consist of a maximum of 32 digits for the number and 16 characters for the name refer to Entering Characters Names on page 35 It is possible to store a maximum of 10 numbers in the caller filter The caller filter only works for calls not for messages List of Numbers Menu call Filter OK List of numbers OK Select an entry Adding a new Entry Until New OK 5 phone number When entering the name the keypad keys are automatically switched over to character input It is not possible to store a phone number without an associated name Editing an Entry Until Edit OK short long 4 new digits Y short long 43 new characters OK Select the entry to be changed with the arrow keys before cho
56. s can become hot during the first charge cycle and if the fully charged batteries are removed from the phone and inserted again the batteries can become overcharged Charge Warning When the batteries capacity is almost exhausted an acoustic warning is given in the form of 3 short beep signals only during a call Upon receiving the beep approximately 5 minutes of talk time is left 18 Avaya 3711 User Guide Initial Setup and Operation Initial Setup and Operation The telephone can be manually registered on up to 10 different DECT systems To do so it has to be registered to each Avaya DECT system Telephone Registration Register the telephone on the Avaya DECT system as described in Menu System on page 53 Keys Displays and Connectors Earpiece aD Rear Display Loudspeaker Up and Down keys arrow keys for selecting the menu and entering the telephone book Softkey Softkey for controlling the functions and features for controlling the functions and features Info key for caller list and messages Handsfree key Hook key enabling answering satting up the connection disconnecting Dialling keypad for entering numbers and characters Press R key and w key Buzzer on off Press R key and key key lock on off R Recall key for PABX facilities SOS Emergency call C key for cancel and delete Power on off Connector for Headset g Connector for PC adapter Microphone Issue 4 October 2008 19
57. ser Guide Calling Making a Call from the Last Number Redial List Hiller Redial r ULI ONE Selection press the softkey and then one of the arrow keys with the telephone in an idle state The last 10 phone numbers dialed are displayed The beginning end of the redial list is marked by a dashed line N 2 Dialing Press 0 the selected phone number is dialed ji Pre dialling If you press _ for a longer period the selected phone number is entered into the pre dial mode Digits can be added to the displayed phone number as required see Making a Call on page 26 To dial press The pre dial mode is terminated by pressing Esc You can call directly from the redial list or transfer a phone number to the telephone book refer to Menu Redial List on page 38 Making a Call from the local Telephone Book Selection press the arrow up key with the telephone in an idle state Use the arrow keys to select an entry or type in the first character s of the name Dialing press and the phone number is dialed EN Pre dialling If you press 7 for a longer period the selected phone number is entered in pre dial mode To dial press The pre dial mode is terminated by pressing Esc Issue 4 October 2008 27 Making from the Directory only available with IP DECT system You can access either LDAP or TFTP d
58. t Date Time Ringer Settings Melody Internal External Unknown Number VIP Emergency Call Alarm Type Repeat Play once Device Buzzer Vibrator Issue 4 October 2008 61 Headset Volume Settings Volume Settings Earpiece Hands free Headset Buzzer Call Filter Filter Options Accept List Block List Filter off List of numbers AVAYA Directory External Dir Internal Dir Call Pickup Direct Call Pkup Directory User Input Selections Caller List Redial Telephone Book Send All calls Enable Cancel Call forward All Directory User Input Selections Caller List Redial Telephone Book Busy Directory User Input Selections Caller List Redial Telephone Book Cancel Priority Call Directory User Input Selections Caller List 62 Avaya 3711 User Guide only during call System Ride WML Portal Directory Transfer Conference Park WML Portal Subscription Directory User Input Selections predefined User Input External Dir Internal Dir Directory User Input Selections Directory User Input Selections predefined User Input lt Options New gt Enter PARK Enter Auth Code Enter System Name Enter Local Number select DECT system Menu Tree Redial Telephone Book External Dir Internal Dir Caller List Redial Telephone Book External Dir Internal Dir Caller List Redial Telephone Book External Dir Internal Dir Caller List Redial Telephone B
59. the calls to e Press OK after selecting the party where all received calls should be forwarded to Busy selected will give you access to the following options e Directory opens the directory to select an entry from the directory to forward the calls to Issue 4 October 2008 43 e User Input allows you to enter the number to forward to calls to e Selections opens the Caller List Redial or Telephone Book to select an entry to forward the calls to e Press OK after selecting the party where calls should be forwarded to if station is busy or not answering Cancel selected deactivates the feature e Press OK to cancel call forwarding feature Retrieving a Parked a Call You can unpark a call e Press and hold Menu for at least 2 seconds and select Ride e Choosing the Ride Option will give you access to the following options Directory opens the directory to select an entry from the directory to unpark the call from User Input allows you to enter the number to unpark the call from Selections opens the Caller List Redial or Telephone Book to select an entry to unpark the call from e After selecting the extension number where the call was parked press OK to retrieve the parked call Priority Call When the phone is in the idle state you can make a priority call e Press and hold Menu for at least 2 seconds and select Priority Call e Choosing the Priority Call Option will give you access to the following optio
60. tting the Telephone Default setting OK Sure Yes All functions with the exception of the telephone book the PIN and system registrations are deleted and reset to the delivery state Menu Shortcuts Several frequently used menu items can also be activated with shortcuts so you do not have to scroll through the menu When the telephone is idle press one of the following key combinations within 3 seconds 58 Avaya 3711 User Guide Menu Shortcuts Buzzer off Menu or PAD switches the ringer signalling off The bell symbol Pa appears in the display Menu or CE switches the ringer signalling back on The ringer signalling volume for calls with VIP ringing alert signal can not be disabled or turned off Silent charging off Menu or 8267 switches on your telephone for Silent Charging Menu amp 7 3 switches Silent Charging off User name Menu or GHE allows you to change the user name Registering Deregistering Menu or GH activates the registration menu for registering deregistering the telephone with the DECT system Toggles the Buzzer Menu or GYAN toggles the ringer on off The ringer signalling volume for calls with VIP ringing alert signal can not be disabled or turned off Key Lock on Menu 87 switches the key lock Issue 4 October 2008 59 Accessories e Battery NiMh Nickel Metal Hydride rechargable AAA battery of 800 mAh 1
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