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Apple 8100/80AV Personal Computer User Manual

1. Ah teaa phen i RCA RCA m If your equipment has a composite video RCA type port you Il need an all in one cable three joined cables one video and two audio with RCA type connectors at each end The red connector is for the right audio port the white connector is for the left audio port and the yellow connector is for composite video aff pi RCA RCA 54 Chapter 3 Attach one end of the video cable to the Video In port on the VCR Follow the directions that came with the VCR Plug the other end of the video cable into either the S video output port 3 or the composite video output port on the Macintosh If the connector doesnt slide easily into the port realign it and try again Don t use force which could damage the computer or cable Plug the dual RCA plugs on the audio cable into the left and right Audio In ports on the VCR Plug the RCA connectors on the audio cable into the left and right audio input ports 4 on the Macintosh Depending on whether your equipment has S video or composite video RCA type ports your finished connections should look like one of the following S video connection for output from the computer fi S video output Audio output port ports left and right S video In Audio In ports port left and right _ VCR S video cable D
2. A cable Dual RCA cable available at most electronics supply stores Television used as a monitor with a composite video connection Composite video Audio output Video In Audio In ports output port ports port left and right left and right 1 AMMANI TIMI TV Triple RCA plug cable available at most electronics supply stores Continue reading this section if you have less than 4 MB V For further instructions on using a television as a monitor see the Video topic of Macintosh Guide available in the Guide menu Connecting Additional Equipment 57 58 Chapter 3 IMPORTANT You can use a television as a monitor on any model of Power Macintosh 8500 Some models however cannot display the desktop simultaneously on both a television and a computer monitor plugged into the computers monitor port If your computer is equipped with 4 megabytes MB of video random access memory VRAM you can view the desktop on both the monitor and the television If your computer is equipped with 2 MB of VRAM you can switch between the monitor and television but you can t view the desktop on both at the same time For information on installing more VRAM see the technical information booklet that came with your computer If your computer has 2 MB of VRAM the following tips will help you use a television as a monitor
3. B The computers sound ports accept these 3 5 mm connectors Stereo miniplug Extended miniplug The smaller connector a stereo miniplug is found most often on stereo equipment The slightly longer connector is found on the Apple PlainTalk Microphone and other voice quality microphones If your equipment has a different type of connector you can purchase an adapter at an electronics supply store Connecting Additional Equipment 43 44 Chapter 3 Your computer also has ports that accept left and right audio input and output through RCA type connectors These connectors are found on devices like VCRs and tape decks See the previous section About Your Computer s A V Panel for more information on the types of equipment you can attach to these ports RCA type plug Connecting most audio equipment To play or record sound with your Macintosh you can attach a microphone amplifier tape recorder headphones or a pair of speakers When you have headphones connected you don t hear beeps or other computer noises through the built in speaker For specific instructions on connecting a microphone skip to the next section Connecting and Positioning a Microphone For specific instructions on connecting speakers see Connecting External Stereo Speakers later in this chapter Follow these steps to connect most audio equipment to the Macintosh Make sure that the audi
4. sorry a system error occurred Your system has a software problem Write down what you were doing when the message appeared and write down the message Restart your Macintosh See Start Over in the section If You Have Trouble earlier in this chapter for instructions Most software problems are temporary and restarting usually corrects the problem Check the startup disk and application program you were using when the dialog box appeared Make sure that all programs desk accessories and system extensions youre using are compatible with the system software Reinstalling the system software may correct the problem If the bomb only occurs in one application program try reinstalling the program from the original disks If reinstalling doesn t solve the problem contact the manufacturer of the program Sometimes incompatible system extensions or control panels can cause system software problems Restart while holding down the Shift key to temporarily turn off all system extensions If your computer works normally after you do this use the Extensions Manager control panel to turn off individual extensions and control panels For detailed instructions see the Customizing Your Computer topic of Macintosh Guide available in the Guide menu If your computer performs better when a particular extension or control panel is turned off contact the extension s or control panel s manufacturer for information or
5. The following dialog box appears Select bgp of imaia Update Beisding System Folder intal New Syada Folde Click the Install New System Folder button and click OK The Easy Install dialog box appears The Install button has changed to Clean Install and the contents of your old System Folder have been moved to a new folder named Previous System Folder Troubleshooting 121 122 Chapter 6 14 15 16 Click Clean Install System 7 5 2 Installation Easy Install kal Click the Install button to place System Software version 7 5 2 on the selected disk This installation will include all of the recommended System Software for this Macintosh Eject Disk Click here to install the software you need Follow the instructions that appear on the screen It takes a few minutes to complete the installation When you see a message reporting that the installation was successful you may need to click Restart You need to click Restart only if you installed software onto the startup disk If a message reports that installation was not successful try repeating the clean installation procedure IMPORTANT Certain system extensions or application programs that were originally on your hard disk may not be installed with the Installer program If you notice that a certain extension or program was not installed you may need to install it separately You can find these additional extensions and programs on
6. 8 41 94 Audio In on stereo speakers 47 Audio In Out on video equipment 51 53 55 57 Index 167 168 Index audio input output on computer 41 42 45 51 53 55 57 composite video input output 41 42 51 53 55 57 illustration 40 41 monitor 6 41 SCSI 40 41 59 62 sound input output 40 41 43 45 47 55 S video In Out on video equipment 51 52 55 57 S video input output on computer 40 42 51 52 55 57 Video In Out on video equipment 52 53 55 57 power button 13 23 40 84 power cords checking connections 85 frayed 134 illustration 2 3 5 plugging in 3 5 Power key illustration 10 40 156 putting the computer to sleep 20 156 restarting the computer 83 156 starting the computer 10 156 turning the computer off 21 23 156 Power Macintosh native application programs 71 72 power on light 13 40 PowerPC microprocessor 1x power sockets 41 power supply 140 148 PowerTalk program 67 PRAM See parameter RAM presentations using the Macintosh for 57 58 Previous System Folder 121 123 printer port GeoPort 40 41 printer problems 104 problems See Apple authorized service providers customer service error messages troubleshooting processor card upgrading 145 154 programs See application programs Put Away command File menu 75 98 Q question mark icon troubleshooting 86 87 116 quitting a program if you re having trouble 83 R radio or television reception interference w
7. 90 icon doesn t appear on screen 97 illustration 40 opening closing the tray 74 75 98 safety instructions for vii 139 software problems 90 97 CD ROM software installing 125 126 cedilla typing 158 chair adjusting for optimal support and comfort 131 circumflex typing 158 C key at startup to start from a CD ROM disc 159 cleaning computer equipment 141 143 See also safety instructions clean installation of system software 119 123 Clear key 155 clock in computer keeps time inaccurately 86 close box 18 in Macintosh Guide 34 35 closing the cover on the computer 153 Command Control Power keys to restart the computer 83 159 Command E keys to eject a CD ROM disc 75 Command key 155 Command Option Esc keys to quit a program 83 93 159 Command Option keys to rebuild the desktop 84 159 3 Command Option p r keys to restart the computer 85 Command Option Shift Delete keys to ignore SCSI ID 0 zero 159 Command Power keys to start a debugging program 159 Command Shift 1 keys to eject a floppy disk 89 140 Command Shift K keys to start a clean installation of system software 121 composite video connections for input from a camera 53 for input from a VCR 52 for output from the computer 56 for using a television as a monitor 57 composite video connectors 49 50 See also RCA type connectors composite video input output ports on computer 41 42 51 53 55
8. and program you re using Typing special characters and symbols You can type a variety of international and other special symbols and characters including characters with diacritical marks such as accents by pressing combinations of keys The Key Caps program which is installed with your system software shows you the characters produced when you type certain keys and key combinations in the fonts available on your computer Choose Key Caps from the Apple menu then choose the font from the Key Caps menu Characters appear here when you press keys on the keyboard or click them in the window Characters available in the Chicago font To have Key Caps show more options for special characters press each of these keys or key combinations Option Shift Shift Option Shift and Option amp Key Capt a eeel eey elea Characters available in the Chicago font when the Option key is pressed The highlighted key represents the key held down on the keyboard in this case the Option key If you press the Option key Key Caps outlines lightly the keys that you can use in combination with letter keys to type letters with accents or other diacritical marks Special Keys on Your Keyboard 157 158 Appendix C If you see rectangles If you see rectangles instead of diacritical marks on some of the pictures of keys in Key Caps try pressing Option to see the diacritical marks However you only need to us
9. icon doesn t appear on screen 88 89 112 113 initializing 109 111 repairing 112 115 testing 113 114 using space as virtual memory 71 hard disk drive illustration 40 health related information about computer use 129 133 help See Apple authorized service providers Balloon Help customer service Macintosh Guide troubleshooting Hide Balloons command Guide menu 36 Hide Others command Application menu 70 hiding showing windows on the desktop 70 High Sierra CD ROM discs problems using 101 Huh button Macintosh Guide 35 Index 165 166 Index J icons ADB 7 8 application program 18 blinking question mark 86 87 116 bomb 81 83 92 102 defined 17 18 Disk First Aid 114 117 120 disk with an X 87 document 18 don t appear correctly on screen 88 89 98 99 Drive Setup 111 113 folder 18 hard disk 12 18 88 89 sad Macintosh 88 SCSI 59 sound input output ports 43 Trash 12 17 18 ID numbers See SCSI ID numbers Index button Macintosh Guide 29 31 32 initializing a hard disk 109 111 inserting CD ROM discs 68 74 insertion point setting 94 Installer program 118 120 installing additional RAM 62 63 application programs 67 69 CD ROM software 125 126 expansion card 145 154 internal drives 63 system software 116 125 interference with radio or television reception vi 136 internal drives installing 63 international characters and symbols typing 157 158 Internet configuri
10. temperatures pencil or an between 50 F eraser on a disk and 125 F or disk label Keep disks dry 125 F 52 C 50 F 10 C I N Do not touch the Keep disks away Avoid exposing exposed part ofthe from magnets disks to extremely disk behind the hot temperatures metal shutter Health Safety and Maintenance Tips 137 138 Appendix A Handling CD ROM discs Keep these important safety instructions in mind as you use CD ROM discs Hold a disc by the edges or by one edge and the center hole Do not touch the disc surface To clean discs wipe the shiny surface with a soft damp cloth working in straight lines from center to edge Do not use any form of cleaning agent To avoid damage to your discs keep these points in mind Do not expose discs to direct sunlight Do not spill liquids on discs Do not scratch discs aw r xK x Ea a v 7 a e Do not write on discs Do not put tape on discs Do not get dust on discs Other important safety instructions to keep in mind as you use your CD ROM drive Position your computer so that when the tray opens it doesn t bump into anything Do not leave the disc tray open If dust gets on the lens of the CD ROM drive the drive may have problems reading your compact discs Do not put anything for instance a cup on top of the tray when it is open Do not force
11. 4 Audio output ports left amp right Access covers for expansion slots 3 ra Composite video ports IN and OUT Security lock ports Connects a monitor to your Macintosh Connects your Macintosh to an input device such as a keyboard or a trackball Connects your Macintosh to the RCA type audio output ports of video or audio equipment such as VCRs and tape decks Connects your Macintosh to the RCA type audio input ports of video or audio equipment such as VCRs and tape decks Your Macintosh supports up to three Peripheral Component Interconnect PCI cards You can attach a security lock to your Macintosh See your computer products retailer for security lock devices that work with your computer Connects your Macintosh to most VCRs laserdisc players video cameras and other video equipment Connecting Additional Equipment 41 About your computer s A V panel The back of your computer has an A V panel with ports that allow you to connect a variety of audio and video input and output devices Composite video input port 4 Audio input ports left amp right Connects your Macintosh to the Connect your Macintosh to the RCA type Video Out port of most RCA type Audio Out ports of VCRs laserdisc players video cameras video or audio equipment such and other video input equipment as VCRs and tape decks 4 Audio output ports left amp right Connect your Macintosh to the RCA
12. 57 CompuServe obtaining Apple software updates from 107 computer components See equipment computer power cord 2 3 connecting audio equipment 42 48 the computer 3 external stereo speakers 47 48 a microphone 45 46 a monitor 4 6 the mouse and keyboard 7 8 to a network 64 65 SCSI devices 59 62 video equipment 48 58 connectors AAUI Ethernet 64 miniplug 43 44 47 RCA type 44 49 50 54 safety instructions for 135 S video 49 50 54 Control key 156 control panels AppleTalk 65 Energy Saver 19 20 136 Extensions Manager 84 91 92 100 103 Memory 91 96 Monitors 85 PC Exchange 95 96 Sound amp Displays 48 TCP IP 65 turning off 91 92 cumulative trauma disorders CTDs 130 Index 163 164 Index customer service obtaining Apple software updates 104 108 support hotline 24 custom installation of system software 123 125 Custom Install dialog box 124 126 D Delete key 156 desktop At Ease and 98 rebuilding 84 89 95 device drivers SCSI 62 DHCP bootstrapping protocol 65 diacritical marks typing 157 158 diagnosing problems See Apple authorized service providers error messages troubleshooting dialog boxes Custom Install 124 126 Easy Install 118 121 122 Energy Saver 11 19 DIMMs See Dual Inline Memory Modules DIMMs dim screen 20 85 136 disconnecting the computer 3 134 Disk First Aid program installing system software 117 120 repairing damaged disks 114 115 disks See CD ROM d
13. Education gopher server Apple recommends using TurboGopher client software to access the Apple Computer Higher Education Gopher server The Apple Support Area folder is located in the following path Home Gopher Server Computer Information Apple Computer Higher Education gopher server Apple Support Area Apple SW Updates TurboGopher Client software is available via anonymous file transfer protocol ftp to boombox micro umn edu in the pub gopher directory Host name info hed apple com Troubleshooting 107 108 Chapter 6 Internet ftp info apple com This is a file transfer protocol ftp server with all of the latest Apple software updates This ftp site was formerly called ftp austin apple com m Host name ftp info apple com IP number 204 96 16 4 Path ftp Apple Support Area Apple SW Updates You can also download Apple software updates via our Worldwide Web server www info apple com The Apple web site allows you an easy way to download Apple software updates from ftp info apple com m URL for the Apple web site is http www info apple com IP number for the Web site is 204 96 16 2 Internet ftp support apple com This is a file transfer protocol ftp server with all of the latest Apple software updates m Host name ftp support apple com m IP number 13043 6 3 a Path pub Apple SW Updates America Online ftp info apple com gateway You can log onto Apple s ftp info apple com se
14. File Access and Audio CD Access CD ROM extensions are installed in your Extensions Folder and are turned on If they are not turned on use the Extensions Manager control panel to turn them on and then restart your computer Make sure the CD ROM software is installed The CD ROM software is already installed on Macintosh computers that come with CD ROM drives If you installed a CD ROM drive after buying your computer see the manual that came with your drive The disc may use a format that the Macintosh cannot recognize Your computer ejects a CD ROM disc without giving you any error message Make sure the disc is flat in the tray and the disc label is facing up If youre using a small 8 cm disc make sure it s centered within the tray s inner ring The disc may need to be cleaned See Handling CD ROM Discs in Appendix A If there are visible scratches on the shiny side of the disc you may be able to remove them with a CD polishing kit available from your audio CD dealer If the scratches can t be removed you ll need to replace the disc The disc may be damaged Try another disc in the drive and try the original disc in another drive If the original drive reads other discs or if the original disc doesn t work in another drive the disc is probably damaged You ll need to replace the disc You can t open a document on a CD ROM disc Try opening the application program first then open the document Rea
15. Option key oan Numeric keys alt 7 8 ay Cay Cay Cae 0 le Power key Return key Shift key 7 Tab key Other special keys ak In combination with other keys this key provides shortcuts or modifies other actions Use to delete selected material or the character to the left of the insertion point In a dialog box pressing Enter is the same as clicking the outlined button In some programs pressing this key confirms information you have provided Some programs allow you to use the 12 function keys to give commands You can assign commands or action sequences to function keys with special utility programs Use in combination with other keys to produce special characters or modify actions Use to produce numbers and mathematical symbols some programs use these keys as function keys to initiate actions On some models press to turn on the computer Also press to shut down the computer to put the computer to sleep or to restart the computer Use to move the insertion point to the beginning of the next line In a dialog box pressing Return is the same as clicking the outlined button Use to produce capital letters or the upper character on the key Use to move the insertion point to the next stopping place such as a tab stop or field in a dialog box or program The function of these keys depends on the operating system
16. ROM discs On a network however you can also store and retrieve information on the hard disks and CD ROM discs of other computers access information that other people have stored for you or use mail or other network services Your computer comes equipped with two built in network interfaces LocalTalk and Ethernet You can also purchase additional Peripheral Component Interconnect PCI cards for alternative networks such as TokenRing ISDN or FDDI To connect your computer to a network you need to do two things connect your computer to the network using the appropriate cable and set up your network configuration in the AppleTalk control panel the TCP IP control panel or both To set up your network configuration open the AppleTalk control panel to choose the physical network interface you are using The AppleTalk control panel also contains zone information a default zone is chosen for you If you plan to use TCP IP on your Power Macintosh you also need to choose settings in the TCP IP control panel You can set up your connection in two ways manually by entering a static Internet address or automatically by using a network service to connect with a dynamic Internet address To learn more about setting up network configurations see the information on networking in Macintosh Guide available in the Guide menu If youre using a static Internet address you ll need the following information before configuring your system y
17. ROM drive to the System Folder If you attempt to install software for your CD ROM drive without using the Installer you may not be able to restart your computer Restart the computer while holding down the Shift key to turn off system extensions and then remove any CD ROM software files you copied by dragging them to the Trash Reinstall the software according to the instructions that came with the drive If this procedure doesnt solve the problem restart your computer using the Disk Tools floppy disk For instructions on starting your computer using a floppy disk see Starting Up From a Floppy Disk in the section Initializing a Hard Disk later in this chapter Troubleshooting 97 Your computer starts up and you see large folder shaped areas containing labeled pictorial buttons instead of the usual Macintosh desktop Your computer may have started up from a CD ROM disc containing At Ease an alternative to the Macintosh desktop You need to have the Macintosh desktop on your screen before you can use any of the installation instructions in this manual To return to the Macintosh desktop choose Shut Down from the Special menu When your computer is off press the Open Close button of your CD ROM drive to open the tray then remove the CD ROM disc Close the tray Then start up your computer again To avoid having the computer start up from a CD ROM disc remember to remove any disc in the drive before you shut
18. Sound topic of Macintosh Guide available in the Guide menu Problems using Photo CDs Your CD ROM drive will not open Photo CDs Reinstall the CD ROM software available through the Multimedia Software option in Custom Install when you reinstall system software Your computer does not display color icons for individual images on a Photo CD Your computer may be low on memory To view color icons restart your computer and then reopen the Photos folder See the Memory topic of Macintosh Guide available in the Guide menu for more information on managing memory After you open an image on a Photo CD the image is scrambled colors are displayed incorrectly or no image appears in the window m The program you are using may not be designed to work with large high resolution image files You can open the image with another program or you can assign more memory to the program For more information on managing memory see the Memory topic of Macintosh Guide available in the Guide menu After you open an image on a Photo CD your system is frozen and does not respond to any input or you have a bomb message on your screen Restart your Macintosh The program you are using may not be designed to work with large high resolution image files You can open the image with another program or you can assign more memory to the program see the Memory topic of Macintosh Guid
19. a Floppy Disk earlier in this section Open the Drive Setup icon You may need to look in a folder called Utilities to find Drive Setup Drive Setup In the list of drives click the disk you want to initialize Drive Setup List of Drives Volume amets Type Bus 1D LUN l RNC Sa amp Click the drive you want to initialize then click Initialize Click Initialize to initialize the hard disk Click Quit when you see a message reporting that initialization was successful If a message reports that initialization failed try again If initialization fails a second time take the disk to your Apple authorized service provider for repair Troubleshooting 111 112 Repairing a damaged disk Chapter 6 Disks can become damaged by repeated use and handling When do you need to repair a disk If you see a message reporting that a disk is damaged or unreadable you may need to repair the disk Try these suggestions first If you can t start up from a hard disk or you don t see the hard disk icon on the desktop try the following a If the hard disk is internal shut down your Macintosh wait at least 10 seconds and then turn it on again a If the hard disk is external make sure that it is turned on and that its cable is connected firmly then restart the Macintosh a If the hard disk is your startup disk start up with a different startup disk If the hard disk s icon appears on your de
20. and carefully insert the end of a large straightened paper clip into it Push gently until the disk is ejected Do not use excessive force If nothing works take the computer or disk drive to your Apple authorized service provider to have the disk removed Power supply The power supply in your computer is a high voltage component and should not be opened for any reason even when the computer is off If the power supply needs service contact your Apple authorized dealer or service provider Cleaning your equipment Follow these general rules when cleaning the outside of your computer and its components m Use a damp soft lint free cloth to clean the computer s exterior Avoid getting moisture in any openings m Dont use aerosol sprays solvents or abrasives Cleaning the computer case To clean the case do the following 1 Turn off the computer completely and then disconnect the power plug Pull the plug not the cord 2 Wipe the surfaces lightly with a clean soft cloth dampened with water Cleaning the monitor To clean the screen put household glass cleaner on a soft cloth and wipe the screen Don t spray the cleaner directly on the screen because the liquid might drip into the monitor or computer Cleaning the mouse The mouse contains a small ball that must roll smoothly for the mouse to work properly You can keep this ball free of dirt and grease by using the mouse on a clean lint free surface and
21. can t find what you re looking for in this index look in Macintosh Guide available in the Guide menu on your computer removing extra built in SCSI terminators 61 repair service 82 83 replacing the clock battery 86 sad Macintosh icon on screen 88 servicing the power supply 140 AppleCD Audio Player program 75 76 98 Apple Desktop Bus ADB ports 7 8 41 94 Apple Extensions Manager 69 AppleLink obtaining Apple software updates from 105 Apple PlainTalk Microphone connecting 2 45 46 AppleScript program 67 Apple software updates obtaining 104 108 AppleTalk control panel 65 Application menu activating the Finder 28 35 Hide Others Show All commands 70 identifying the active program 17 69 70 switching programs 17 70 application programs active and open 69 70 can t be found message 72 95 161 162 Index can t be opened because a file can t found message 72 96 compatibility with older Macintosh programs 96 installing 67 69 memory problems 91 not installed with the Installer program 119 122 opening 17 Power Macintosh native applications 71 72 switching 70 won t start or quit unexpectedly 91 arrow keys 155 arrow pointer freezes and won t move 23 81 82 93 102 moving 15 16 Ask Apple Online Technical Support service 105 106 At Ease 98 audio cables 50 57 audio CDs adjusting volume control 48 101 playing 76 troubleshooting 101 102 audio equipme
22. down the Shift key while restarting the computer If that doesn t work you may need to reinstall system software See Installing or Reinstalling System Software later in this chapter for instructions m The computer beeps every time you press a key Easy Access is probably turned on Open Easy Access from the control panels listed under the Apple menu and turn it off You haven t selected any text or set the insertion point l Make sure the program you want to type in is the active program Then place the pointer in the active window and click to set an insertion point I or drag to select text if you want to replace the text with your typing a The keyboard is not connected properly Turn off the computer using the power button on the front of the computer then check that the keyboard cable is connected properly at both ends If you have a keyboard with an ADB port marked with the icon on each end turn off the Macintosh using the power button and plug the keyboard cable into the other ADB port on the keyboard You may have to unplug the mouse to do this Then restart the computer 94 Chapter 6 a The keyboard is damaged If you have access to another keyboard try using it instead Turn the computer off before connecting it If the new keyboard works there is probably something wrong with the one you replaced If none of these procedures solves the problem consult the service and support
23. hard disk choose Quit from the File menu Open the Drive Setup program You use the Drive Setup program to update your hard disk In the list of drives click your startup disk Open the Functions menu and choose Update Driver When the update process is finished quit Drive Setup Shut down your computer Start up your computer from disk 1 from your set of system software disks or the CD ROM disc that contains system software See Starting Up From a Floppy Disk or Starting Up From a CD ROM Disc in the section Initializing a Hard Disk earlier in this chapter The Installers Welcome screen may appear or you may have to double click the System Software Installer icon to open the Installer program 10 Disk on which system software will be installed 11 12 13 Click OK The Easy Install dialog box appears System 7 5 2 Installation Easy Install Click the Install button to update to System Software version 7 3 2 on the selected disk This installation will include all of the l updated System Software for this Macintosh For a clean installation DO NOT click the Install button To install the software on a different disk you click this button Make sure that the hard disk named in the Destination Disk box is the one on which you want to install system software If it isn t click Switch Disk until the correct disk name appears Hold down Shift 3 K to start the clean installation
24. in nonwork activities that involve repetitive stress on the wrist such as bicycling and also use your computer s keyboard improperly you may increase your likelihood of developing wrist problems Some individuals are at greater risk of developing these problems because of their health physiology lifestyle and general exposure to stress Work organization and conditions such as workstation setup and lighting also play a part in your overall health and comfort Preventing health problems is a multifaceted task that requires careful attention to the way you use your body every hour of every day The most common health effects associated with using a computer are musculoskeletal discomfort and eye fatigue We ll discuss each area of concern 129 130 Appendix A Musculoskeletal discomfort As with any activity that involves sitting for long periods of time using a computer can make your muscles sore and stiff To minimize these effects set up your work environment carefully using the guidelines that follow and take frequent breaks to rest tired muscles To make working with your computer more comfortable allow enough space in your work area so that you can change position frequently and maintain a relaxed posture Another type of musculoskeletal concern is repetitive stress injuries RSIs also known as cumulative trauma disorders CTDs These problems can occur when a certain muscle or tendon is repeatedly overused and forc
25. information that came with your computer for instructions on how to contact an Apple authorized service provider or Apple for assistance You can t open a document or you see a message that an application program can t be found Some documents can be opened by more than one application program Try starting a program that you think might be able to open the document then choose Open from the program s File menu to try to open the document Purchase and install the correct software to use the document or find out if the creator of the document can convert it to a form that one of your programs can use m Dont try to open the files in your System Folder Most of the files in your System Folder are used by your computer for internal purposes and are not intended to be opened Rebuild your desktop refer to Rebuild Your Desktop Regularly in the section If You Have Trouble earlier in this chapter a If the document is from a DOS computer use the PC Exchange control panel to specify which Macintosh program will open the document For information about working with DOS documents on your Macintosh see the information about DOS in Macintosh Guide available in the Guide menu Troubleshooting e 95 96 Chapter 6 You experience problems using a document from a DOS computer If you can t open a DOS document using a Macintosh program try the following a Open the document from within the program
26. ira ra ewe eta Te VEN CAN Ga onard corre to a k gak om the Fitir Click ciio belari Efer ar E re ara lire in rhe mere J 2 Click one of the category buttons Another window appears describing shortcuts for that category If you want to close the window a click here iia iiai pe nin Deus he or Click the Topics To vepy ae born eres amher Tuker Gari of button to return tothe main Macintosh Shortcuts window for more categories On some computers it says Topics e eg the con Cii je a ion ace to es ee le sch Click here to see the next window if there is one Getting Help 37 38 Chapter 2 Read about the shortcuts available for the category you selected Click the right arrow in the lower right corner of the window to display the next window if there is one When you finish reading about the shortcuts for your category click the Topics or button in the lower left corner to return to the main Macintosh Shortcuts window Or click the close box in the upper left corner to close the window Read this chapter for information on expanding your computer system with additional hardware Connecting Additional Equipment Your computer at a glance The illustration on the next page shows a basic Power Macintosh system ready to use Remember that your monitor and keyboard may appear slightly different from the ones pictured here depending on what you purcha
27. left and right zA pe g Oz g Triple RCA plug cable available at most electronics supply stores Turn on the computer and the VCR or camera You can now begin working with the video equipment connected to your Macintosh For instructions on how to view video images capture frames and use video in other ways see the Video topic of Macintosh Guide available in the Guide menu Connecting Additional Equipment 53 Connecting video equipment for output from the computer You can deliver and record a sophisticated presentation by combining the video and sound capabilities of your Macintosh The steps that follow explain how to set up equipment for recording the computer s output on videotape Before you start do the following m Make sure that the VCR has either a composite video RCA type port or an S video port Place the VCR near the Macintosh Shut down the Macintosh and turn off the VCR Then follow these steps 1 Assemble the VCR and cables you need Depending on what kind of ports your VCR has you ll need different cables available at an electronics supply store If your equipment has S video ports you ll need the following cables Video cable with S video connectors at each end I_D q M S video S video Audio cable with dual RCA connectors plugs at both ends
28. m If you want to use a television as the only monitor attached to your computer that is if you have nothing attached to the computer s monitor port plug the television into either the composite video output port or the S video output port as shown in the illustrations earlier in this section Be sure that the computer is turned off before you plug the television into the appropriate port Turn on the television and then start up the computer The desktop appears on the television If you have both a television and a monitor attached to your computer the desktop appears on the monitor and the television is dimmed or black To switch to the television shut down and turn off the computer and then unplug the monitor from the computer s monitor port Start up the computer The desktop now appears on the television screen If you have been using a television as your only monitor and you want to add a monitor shut down and turn off the computer and then plug the monitor into the computer s monitor port For more detailed instructions see Chapter of this manual Start up the computer The desktop now appears on the monitor the television screen is dimmed or black Connecting external SCSI devices Your computer has a port for connecting devices that use the Small Computer System Interface SCSI pronounced skuh zee The SCSI port permits high speed communication between the computer and the device The SCSI icon appears a
29. marked with the icon and choose Macintosh Guide Wie Bil kais et imi Jaiari To grar oc Topon min a7 L t Fer Topa rhor panara Cag birl Grini Ia LEF ih Lage For istr soo masth for kalp bong te hey words Pri Fpa Te harn beri Bee che Tepe drom thee pee E bs T mano har re Taborial re irau Ose To ek thi ce ich your cai ee Whenever you use Macintosh Guide its window remains in front of other windows If the window gets in your way you can move it by dragging its title bar the gray bar across the top of the window 28 Chapter 2 Notice the three buttons at the top of the window Topics Index and Look For Macintosh Guide gives you three ways of finding information Topics lets you choose from a list of general subjects it is like the table of contents in a book a Index lets you choose from an alphabetical list of more specific subjects it is like the index in a book Look For lets you search for information related to a specific word or phrase that you type In the following sections you will practice using each method If you have problems while using Macintosh Guide see Tips for Using Macintosh Guide at the end of this section Getting answers with the Topics button In the Macintosh Guide window click the Topics button A list of general topics appears on the left side of the Macintosh Guide window Depending on the hardware and software you have
30. may need to adjust the height of your monitor by placing something under it or by raising your An i work surface toe e i Screen positioned to avoid reflected glare Clearance under work surface Feet flat on the floor Avoiding fatigue Change your seated position stand up or stretch whenever you start to feel tired Frequent short breaks are helpful in reducing fatigue a Use a light touch when typing or using a mouse and keep your hands and fingers relaxed Some computer users may develop discomfort in their hands wrists or arms after intensive work without breaks If you begin to develop chronic pain or discomfort in your hands wrists or arms consult a qualified health specialist a Allow adequate work space so that you can use your keyboard and mouse comfortably Place papers or other items so you can view them easily while using your computer A document stand may make reading papers more comfortable Eye muscles must work harder to focus on nearby objects Occasionally focus your eyes on a distant object and blink often while you work m Clean your screen regularly Keeping the screen clean helps reduce unwanted reflections What about electromagnetic emissions There has been recent public discussion of the possible health effects of prolonged exposure to extremely low frequency ELF and very low frequency VLF electromagnetic fields Such fields are associated with electromagnet
31. need to install the CD ROM software unless you encounter problems See Solutions to CD ROM Problems earlier in this chapter for descriptions of the kinds of problems you might encounter If you added a CD ROM drive after you bought your computer you should install the CD ROM software before you attempt to use the CD ROM drive Installing or reinstalling CD ROM software 1 Start up your computer from disk 1 from your set of system software disks or the CD ROM disc that contains your system software See Starting Up From a Floppy Disk or Starting Up From a CD ROM Disc in the section Initializing a Hard Disk earlier in this chapter The Installers Welcome screen may appear Or you may have to double click the System Software Installer icon to open the Installer program 2 ClickOK The Easy Install dialog box appears Troubleshooting 125 126 Chapter 6 3 Choose Custom Install from the pop up menu System 7 5 2 Easy Install Custom Install Custom Remove The Custom Install dialog box appears listing all available system software components System 7 5 2 Installation Custom Install Check features to be installed t O System Software b O Printing t O Networking Software t CO Utility Software t O Multimedia Software gt O Compatibility Software t C Fonts t C Apple Menu Items Disk space available 36 259K po Destination Disk Select Multimedia Software by clic
32. or television reception vi 136 keyboard problems 94 95 memory problems 71 72 91 96 mouse problems 93 network configuration problems 65 opening DOS documents on the Macintosh 95 96 performance decreases after adding software 103 Photo CD problems 102 printer problems 104 problems turning on the computer 13 screen is dark 85 SCSI devices not recognized 86 97 shared library problems 72 96 startup disk problems 87 89 system software problems 86 88 92 94 116 typing produces nothing on screen 94 95 turning off the computer 21 23 control panels 91 92 Easy Access 94 system extensions 69 91 92 103 virus detection programs 69 turning on the computer 9 13 external SCSI devices 62 Foreign File Access Audio File Access CD ROM extensions 100 the monitor 11 system extensions 69 103 virtual memory 91 tutorial 15 16 typing produces nothing on screen troubleshooting 94 95 U umlaut ii typing 158 unlocking locking the mouse 143 144 unsaved work losing 23 updated software obtaining 104 108 upgrading the processor 145 154 Utilities folder Disk First Aid 114 117 Drive Setup 111 113 V ventilation around computer components 135 ventilation openings on computer and monitor 136 video cables 50 57 video camera connecting for input 50 53 videocassette recorder VCR connecting for input 50 53 connecting for output 54 56 video formats 48 video In Out ports on video eq
33. plastic ring Insert a straightened paper clip into this hole The hole may be located here on your mouse 2 Press down on the paper clip while you turn the ring clockwise Turn the ring a very short distance until it stops When the recessed area on the ring is not lined up with the recessed area surrounding the ring the mouse is locked Recessed area on ring The mouse ring is locked when the recessed area on the ring does not line up with the recessed area surrounding the ring Health Safety and Maintenance Tips 143 To unlock the mouse follow these steps 1 inserta straightened paper clip into the hole on the plastic ring Insert a straightened paper clip into this hole The hole may be located here on your mouse 2 Press down on the paper clip while you turn the ring counterclockwise Turn the ring a very short distance When the recessed area on the ring is lined up with the recessed area surrounding the ring the mouse is unlocked Recessed area on ring X Recessed area surrounding ring The mouse ring is unlocked when the recessed area on the ring lines up with the recessed area surrounding the ring 144 Appendix A Read this appendix for instructions on installing an expansion card in your computer Appendix B Installing an Expansion Card You can install printed circuit boards called cards for video and graphics applications networking and communications additional p
34. repair a hard disk or floppy disk You can repair some types of disk damage by using the Disk First Aid program which is included either on the Disk Tools floppy disk or on the CD ROM disc containing system software that came with your computer Start up your computer from the Disk Tools disk or the CD ROM disc that contains system software See Starting Up From a CD ROM Disc or Starting Up From a Floppy Disk in the section Initializing a Hard Disk earlier in this chapter Open the Disk First Aid icon You may need to look in a folder called Utilities to find Disk First Aid Disk First Aid 3 Click the icon of the disk you want to test Disk icons appear in a box at the top of the Disk First Aid window Disk First Aid Select volume s to verify Number of volumes selected 1 a Disk Tools eep diz dizzy disk Internal Floppy Drive SCS10 Disk First Aid Disk Startup Disk Review instructions and results Disk First Aid Verify Disk First Aid is a utility which verifies the directory structure of any Hierarchial File System HFS based storage volume Many hard disk drives EE P floppy disk and Compact Disk CD drives are examples of HFS based storage Repair wolumes Sipp If imperfections are found within a volume Disk First Aid can be used as a first step to repair the defects If a volume has suffered severe corruptio other utility programs or repair methods may need to be used Funning Dis
35. resolve the problem WARNING If you have a problem with your computer and nothing presented in this chapter solves it consult the service and support information that came with your computer for instructions on how to contact an Apple authorized service provider or Apple for assistance If you attempt to repair the computer yourself any damage you may cause to the computer will not be covered by the limited warranty on your computer Contact an Apple authorized dealer or service provider for additional information about this or any other warranty question Take your time When you see an error message you don t have to take action immediately The message stays on the screen until you click the OK button or Restart or turn off the computer To help diagnose and correct the problem gather as much information on the situation as you can Then follow the instructions in the next section Start Over a Make a note of exactly what you were doing when the problem occurred Write down the message on the screen and its ID number if any Also list the programs you were using and the names of any items you know have been added to the System Folder since the system software was installed This information will help a service person diagnose the problem It is helpful to keep a printed copy of the items in your System Folder For instructions on printing the contents of a folder see the information on printing in Macintosh Guide availab
36. s manual may result in hazardous exposure WARNING Do not attempt to disassemble the cabinet containing the laser The laser beam used in this product is harmful to the eyes The use of optical instruments such as magnifying lenses with this product increases the potential hazard to your eyes For your safety have this equipment serviced only by an Apple authorized service provider If you have an internal Apple CD ROM drive in your computer your computer is a Class 1 laser product The Class 1 label located in a user accessible area indicates that the drive meets minimum safety requirements A service warning label is located in a service accessible area The labels on your product may differ slightly from the ones shown here Mr ee ee ee ee ee FALLS et eee ee ee ek eed E i 1 a ee a ee ee ee E EE See we See eT ee ee ee ee ee ee ee ee fee de ee Cee ee ae ey a E A OS ee a L OE epee ee es ee 0 a LAME E AAE T AERAR r a E N e E E ban i a mhr o ee eee i ee ee oe ee i T Er T Bi ir Class 1 label Service warning label Communications Regulation Information vii Chapter 1 Chapter 2 Chapter 3 Chapter 4 Chapter 5 Getting Started Getting Help Connecting Additional Equipment Installing and Using Application Programs Using the Optional CD ROM Drive part Apple Computer Inc 1 Infinite Loop Cupertino California 95014 2084 408 996 1010 http www apple com 034 0014 A Printed in U S A
37. that the installation was successful click Restart or Quit if you re installing from the CD ROM disc Don t forget to eject the CD ROM disc or floppy disk containing system software If a message reports that installation was not successful try installing again Follow the instructions on the screen If after reinstalling system software by doing a normal installation you still experience problems with your computer follow the steps in the next section for doing a clean installation of system software IMPORTANT Certain system extensions or application programs that were originally on your hard disk may not be installed with the Installer program If you notice that a certain extension or program was not installed you may need to install it separately You can find these additional extensions and programs on the CD ROM disc that contains system software Application programs from other vendors can be reinstalled from backup copies you made If you don t have a CD ROM drive see the service and support information that came with your computer for information on how to contact Apple directly for assistance Doing a clean installation of system software The steps in this section outline what is commonly called a clean installation of system software A clean installation allows you to discover which item in your System Folder is causing a problem A clean installation creates a brand new System Folder and saves e
38. the following 10 bulletin board areas Power Macintosh All Power Macintosh computers A V and GeoPort Performa All Macintosh Performa computers PowerBook All PowerBook computers Mobile Computing and Telecom Quadra and Centris All Macintosh Centris and Quadra computers Apple Software Mac OS system software utilities and application programs from Apple Peripherals Printers scanners monitors and multimedia hardware Servers Networks amp Comm Workgroup Servers AppleShare networking and communications Newton Apple MessagePad models and Apple accessories Other Macintosh Computers Compact and modular Macintosh models DOS amp Windows Products DOS compatibility cards from Apple Ask Apple Online Technical Support does not arrange for service or send products It is available only to Apple US customers with full subscriptions to eWorld You cannot post questions from the Internet or from outside the United States CompuServe The MacPlanet GO MACPLANET area provides access to Macintosh related information on CompuServe From MacPlanet go to the Apple Online GO APLNEW section for Apple product information a database of technical support articles a collection of popular software files and software updates for U S and international customers The address for the Apple systems operator on CompuServe is 74431 1472 via the Internet 74431 1472 compuserve com Internet Apple Computer Higher
39. the keyboard cable into the port marked with the icon on the back of the computer Some monitors have a port to which you can connect the keyboard or mouse See the information that came with your monitor Getting Started 7 8 Chapter 1 Connecting a keyboard with a separate cable Plug the mouse cable into the port on either side of the keyboard Most right handed people prefer to use the mouse with their right hand most left handed people prefer to use their left hand Plug the mouse into the port on the side you prefer The plug and the port are marked with the icon symbol Align the symbols before you insert the plug The positions of the port and icon on your keyboard may be different from those pictured here By the way A port marked with the icon is called an Apple Desktop Bus ADB port Plug the keyboard cable both ends are the same into the other port on the keyboard If you plugged the mouse cable in on the right for example plug the keyboard cable in on the left Plug the keyboard cable into the port marked with the icon on the back of the computer Some monitors have a port to which you can connect the keyboard or mouse See the information that came with your monitor Connecting other equipment If you are new to the Macintosh it s a good idea to get some experience using your computer before you connect other equipment such as a printer or scanner To learn basic Macintosh skills c
40. the metal access port cover behind the expansion slot you want to use and set the access port cover aside 1 Press apart the two levers that are next to the card access port to release the access port cover 2 Slide the access port cover out and away from the access port 7 Remove the card from its static proof bag Hold the card by its edges to avoid touching the connector Connector 150 Appendix B 8 Align the connector end of the card with the expansion slot Connector Expansion slot Press the card gently but firmly until the connector is fully inserted a Slide the card between the two levers that held the access port cover you removed earlier You may need to press the levers apart slightly to guide the card between them Dont force the card If you meet a lot of resistance pull the card out and try again To see if the card is properly connected pull it gently If it resists and stays in place it s connected Make sure you don t pull the card so much that you accidentally disconnect it If you have other cards to install put them in now by repeating steps 6 through 9 Installing an Expansion Card 151 10 Replace the retainer Snap the retainer Processor card back into place This guide on the retainer engages the processor card When the card is prop
41. type Audio In ports of video or audio equipment such as VCRs and tape decks Aa S video input port Connects your Macintosh ii to the S video Out port H of VCRs laserdisc players video cameras or other y video input equipment that uses an S video connector lt I S video output port Composite video output port Connects your Macintosh to the S video In Connects your Macintosh to the port of VCRs or other video recording or RCA type Video In port of most video display equipment that uses an VCRs or other video recording or S video connector video display equipment Connecting audio equipment Your Macintosh can play and record stereo sound from a variety of sources You can listen to or reproduce stereo sound by connecting audio equipment to the sound input and output ports on the computer If you have an internal CD ROM drive you can also use your computer to play and record sound from audio compact discs CDs For information on using Macintosh system software to choose audio input and output options record an alert sound or play audio CDs see the Sound topic of Macintosh Guide available in the Guide menu 42 Chapter 3 About your computer s sound ports The sound input port is marked with an icon of a microphone The sound output port is marked with an icon of a speaker Sound input port AN qD i Sound output port e Q OES
42. you install Power Macintosh programs If a Power Macintosh program requires a shared library and there is not enough memory available for the shared library you ll see a message that the program could not be opened because of insufficient system memory If this happens see the Memory topic of Macintosh Guide available in the Guide menu for instructions on increasing available memory If a required shared library is missing you ll see a message that the program could not be opened because the shared library could not be found If this happens follow the directions that came with your program to reinstall the program If the shared library is still missing contact the program s manufacturer for assistance Read this chapter for information on using the internal CD ROM drive if your computer has one Using the Optional CD ROM Drive Read this chapter for information on using the optional internal CD ROM Compact Disc Read Only Memory drive if your computer has one CD ROM drives are also sometimes called CD ROM players Refer to Appendix A Health Safety and Maintenance Tips for information on the proper handling of CD ROM discs Your internal CD ROM drive works with CD ROM discs standard audio compact discs CDs and single session or multisession Photo CDs Your CD ROM drive provides access to large amounts of information However you cannot save information on CD ROM discs ROM stands for read only mem
43. yourself What s that You can get an answer by using a Macintosh feature known as Balloon Help Balloon Help explains the function of icons menus commands and other items on the Macintosh screen in balloons like those you see in comic strips Follow these steps to use Balloon Help Pull down the Guide menu marked with the icon and choose Show Balloons cogs tee Tere bhaite ali Point to any object on the screen that you want to identify A balloon appears next to the object In the following illustration for example pointing to the Trash displays a balloon that explains how to use the Trash to throw items away Trak ee ee h oe E PARAF j bbidh a er ek Ek r a eip ig E i EE Trak To pakah a red i et Tah ce Gigs Tri Pare i Aei ee Although balloons appear next to items when you point to them the way you work does not change you can still select icons choose commands and so on When you re finished using Balloon Help choose Hide Balloons from the Guide menu Learning useful shortcuts You can perform many tasks in the Finder more quickly if you use keyboard or mouse shortcuts For example instead of clicking an icon and choosing Open from the File menu you can simply double click the icon to open it Follow these steps to learn keyboard and mouse shortcuts 1 Pull down the Guide menu marked with the icon and choose Shortcuts The main Macintosh Shortcuts window appears E Aiaia
44. 0 n sa Q Getting Started 6 Chapter 1 Connecting the monitor cable After you plug in the monitor power cord you connect the monitor cable to the computer s monitor port To connect the monitor cable follow these steps Attach the monitor cable to the monitor On some monitors the cable is already attached Attach the monitor cable to the monitor port on the back panel of the computer See the information that came with the monitor to use its special features eC IOI Monitor port Monitor cable Connecting the mouse and keyboard You have a choice of several keyboards for your Macintosh The way you connect the mouse and keyboard depends on whether the keyboard has a separate cable or a built in cable Connecting a keyboard with a built in cable Plug the mouse cable into the recessed port on the back of the keyboard The plug and the port are marked with the icon symbol The positions of the port and icon on your keyboard may be different from those pictured By the way A port marked with the icon is called an Apple Desktop Bus ADB port Plug the mouse cable into the recessed port on the keyboard The flat part of the plug should be pointing down as shown here E This cable plugs into the Apple Desktop Bus ADB port marked with the icon on the back of the computer Plug
45. 59 62 SCSI terminator 61 security lock ports 41 shared disks 71 75 78 shared libraries 72 96 Shift key 156 159 Shortcuts command Guide menu 37 38 Show All command Application menu 70 Show Balloons command Guide menu 36 showing hiding windows on the desktop 70 Shut Down command Special menu 22 23 shutting down the computer 20 21 23 size box 18 Sleep command Special menu 20 sleep state 12 20 Slider Macintosh Guide 31 Small Computer System Interface See SCSI software updates obtaining 104 108 sound input output ports 40 41 43 45 47 55 speaker on computer illustration 40 speakers connecting external stereo speakers 47 48 special characters and symbols typing 157 158 special keys 155 156 159 Special menu Restart command 83 Shut Down command 22 23 Sleep command 20 starting the computer 20 83 84 startup disks initializing 109 111 rebuilding the desktop and 84 troubleshooting 87 89 static electricity discharging 148 handling the processor card 154 stereo miniplugs 43 44 47 stereo speakers 47 48 sunlight computer exposure to 135 S video connections for input from a camera 52 for input from a VCR 51 for output from the computer 55 for using a television as a monitor 57 S video connectors 49 50 54 S video In Out ports on video equipment 51 52 55 57 S video input output ports on computer 40 42 51 52 55 57 switching programs 17 Index 169 170 Index symbols and international c
46. Although you usually use the hard disk in your computer as a startup disk you can also start up from any other disk that has system software installed Its a good idea to rebuild the desktop of your startup disks once a month or so To rebuild the desktop of a startup disk follow these steps While holding down the Space bar restart your computer Do not release the Space bar until you see the Extensions Manager control panel Use the Extensions Manager control panel to turn off all extensions except Macintosh Easy Open While holding down the and Option keys close the Extensions Manager control panel The desktop is rebuilt Open the Extensions Manager control panel again and turn back on all the extensions you turned off Solutions to common problems This section contains descriptions of problems you could experience with your computer Some problems may be caused by your CD ROM drive so if you don t find your problem here be sure to check the section Solutions to CD ROM Problems later in this chapter The computer is turned on but the screen is dark One of the following is probably the cause m The computer is in sleep mode Press a key on the keyboard You have a screen saver program that darkens the screen when the computer has not been used for a certain period Press a key or move the mouse to turn off the screen saver a The monitor s brightness control is not adjusted properly Check the monito
47. Apple Extensions Manager to turn off all system extensions except Macintosh Easy Open this extension is needed to rebuild the desktop correctly To turn extensions back on use Apple Extensions Manager to turn them on then restart your computer Put only one copy of each program on your hard disk Having more than one copy can cause errors Whenever you copy a program disk to your hard disk be careful not to copy a System Folder Always check to see what you ve copied and drag any extra System Folders to the Trash If a program malfunctions consistently try installing a fresh copy If that doesn t help find out from the software manufacturer whether your version of the program is compatible with the hardware and system software youre using Working with several programs at a time A checkmark indicates the active program C Finder 2 Simpletent You can open as many application programs and desk accessories as your computer s memory allows All open programs are listed in the Application menu at the right end of the menu bar The name of the active program the one youre using right now has a checkmark next to it and its icon appears in the menu bar The Finder icon Hide Finder Hide Others Show All Commands to hide or display open windows Open programs Installing and Using Application Programs 69 70 Chapter 4 Finding out which programs are open If you have several programs an
48. Barth B 7 ian ag a EE click a question and then click OK Getting Help 33 34 If you want to close Macintosh Guide click here Chapter 2 Click the question How do turn off the Empty Trash warning and then click OK Or double click the question A small window appears with instructions for you to follow Hire wg tee cet thee Emy Trae T To Preyer een Proc dei ie by x Warring 2p peor when yora ope Che Spee eo aed Chom Empey Tra Tea can barn the marning ef in the Trasi a Inia inim ick cha righi ateen to ar Click here to see the next Step if there is one Read and follow the instructions in the window Macintosh Guide provides step by step instructions to answer the question you selected When you have completed each step click the right arrow in the lower right corner to display the next step When you have completed all the steps click the close box in the upper left corner to close Macintosh Guide Tips for using Macintosh Guide Here are a few tips for using Macintosh Guide effectively m Macintosh Guide is available only when you are in the Finder the desktop area where you can see the icons of disks folders and files Other programs may also have help available in the Guide menu however If you don t see Macintosh Guide in the Guide menu pull down the Application menu to the right of the Guide menu and choose Finder Follow the steps when your
49. Follow the instructions in this chapter to set up your computer and learn the basics Getting Started The illustration on the next page shows all the equipment you will need to set up your computer and begin using it Note that your monitor and keyboard may look slightly different depending on what you purchased Place your equipment on a sturdy flat surface near a grounded wall outlet Your computer was designed to be placed on the floor to conserve desk space but it can also be placed on any stable flat surface Before following the setup instructions in this chapter you may want to read Arranging Your Office in Appendix A in the section on health related information for tips on adjusting your work furniture so that youre comfortable when using the computer Monitor C Co Keyboard cable sometimes built into the keyboard as shown here Apple PlainTalk Microphone optional _ Monitor cable sometimes built into the monitor Monitor power cord sometimes built into the monitor Plugging in the computer Before you plug your Macintosh into a wall socket carefully read all the setup instructions in this chapter Then before you connect anything to your Macintosh follow the instructions in this section to plug it in The plug grounds the computer and protects it from electrical damage while you are setting up When you are ready to
50. Use a SCSI cable to connect the device either to the computer s SCSI port or to the last SCSI device already in the chain Turn on all devices in your SCSI chain IMPORTANT Always turn on any external SCSI devices connected to your Macintosh before turning on the computer itself Otherwise your computer won t be able to recognize that the SCSI devices are connected to it and your computer may not be able to start Install any necessary device drivers Software that makes a device work with your computer Drivers needed for a SCSI device usually come on a floppy disk with the device If no drivers come with the device contact the device manufacturer Note If you experience problems after connecting a SCSI device see the troubleshooting information in Chapter 6 for possible solutions Expanding memory Chapter 3 The random access memory RAM in your computer can be expanded Installing additional RAM adds more memory chips to your computer and expands its capabilities The Technical Information booklet that came with your computer describes how much additional memory can be installed in your Power Macintosh Memory for your computer is provided in packages called Dual Inline Memory Modules DIMMs Adding dynamic random access memory DRAM DIMMs increases your computer s memory The DIMMs must be the correct type for your computer and can be installed one at a time For best performance however the DIMMs should be install
51. a Plug the RCA connectors on the audio cable into the left and right audio input ports on the computer The following illustrations show S video connections and composite video connections for both a VCR and a camera Your finished connections should look like one of the following S video connection for input from a VCR S video input Audio input port ports left and right ee Jee S video Out Audio Out ports port left and right i E von f eure cable Lf go As Dual RCA cable available at most electronics supply stores Connecting Additional Equipment 51 52 Chapter 3 Composite video connection for input from a VCR Composite video Audio input input port ports j left and right A Video Out Audio Out ports i port left and right l VCR tt Triple RCA plug cable available at most electronics supply stores S video connection for input from a camera Audio input ports left and right S video input port S video Out port Audio Out ports left and right Dual RCA oIUy cable available at most electronics supply stores Composite video connection for input from a camera Composite video Audio input input port ports left and right Video Out port Audio Out ports gp
52. alizing a hard disk 109 Repairing a damaged disk 112 Installing or reinstalling system software 116 Installing or reinstalling CD ROM software 125 Health Safety and Maintenance Tips 129 Health related information about computer use 129 Safety instructions 134 Handling your computer equipment 135 Cleaning your equipment 14 Locking and unlocking the mouse 143 Installing an Expansion Card 145 Expansion card power requirements 146 Card installation 146 Upgrading the processor 154 Special Keys on Your Keyboard 155 Typing special characters and symbols 157 Special key combinations 159 Index 161 Contents V vi Communications regulation information FCC statement This equipment has been tested and found to comply with the limits for a Class B digital device in accordance with the specifications in Part 15 of FCC rules See instructions if interference to radio or television reception is suspected Radio and television interference The equipment described in this manual generates uses and can radiate radio frequency energy If it is not installed and used properly that is in strict accordance with Apple s instructions it may cause interference with radio and television reception This equipment has been tested and found to comply with the limits for a Class B digital device in accordance with the specifications in Part 15 of FCC rules These specifications are designed to provide reasonable protection agains
53. an upgrade If the problem recurs you may need to reinstall system software See Installing or Reinstalling System Software later in this chapter for instructions The pointer x doesn t move when you move the mouse One of the following situations is probably the cause Your system has a software problem Press Option Esc to quit the application program in use when the problem occurred If this works you can save the documents open in other programs before restarting Restart your Macintosh See Start Over in the section If You Have Trouble earlier in this chapter for instructions Check the startup disk and program you were using when the problem occurred Make sure that all programs desk accessories and system extensions youre using are compatible with the system software Try starting up the computer from the Disk Tools disk or the CD ROM disc that contains system software For instructions on how to start up your computer from the CD ROM disc see Starting Up From a CD ROM Disc in the section Initializing a Hard Disk later in this chapter If your computer starts up normally there may be an extension conflict If the problem recurs you may need to reinstall system software See Installing or Reinstalling System Software later in this chapter for instructions The mouse is not connected properly Turn the computer off using the power button on the front of the computer check tha
54. and fingers to slide the mouse around with the index finger resting on the mouse button Don t press the mouse button under your index finger Notice that the arrow X on the screen moves in the same direction that you move the mouse Mouse button If the arrow doesn t move make sure that the cables connecting the mouse and keyboard are secure and that your mouse is positioned as shown in the illustration 2 Move the tip of the arrow x to the question mark 2 in the upper right portion of the screen If you run out of room on your mouse pad or desk while moving the mouse pick up the mouse and place it where there s more room The arrow on the screen moves only when the mouse is in contact with the mouse pad or desk Getting Started 15 16 Chapter 1 With the tip of the arrow on the question mark press and hold down the mouse button A list of choices called a menu appears This is the Guide menu which is the place to go when you have a question about how to use your computer megn ioe Talore Amigisth kode EI k ite a While holding down the mouse button move the arrow until the words Macintosh Tutorial are highlighted then release the mouse button A window appears welcoming you to the tutorial You can set this book aside for now and follow the instructions on the screen When you have completed the tutorial return to this book Welooae f2 foe Pei Tiriel Thie toari meee poe thes
55. atted incorrectly as an 800K disk rather than as a 1440K high density disk If so use the other computer to copy the disk s contents onto a properly formatted disk The disk may have been formatted for use on another kind of computer You may be able to use a program that lets you work with such disks on your Macintosh You can t eject a floppy disk If you can t eject a floppy disk in the usual way try the following in order Hold down the and Shift keys and press the number key on your keyboard to eject a disk in the internal disk drive Troubleshooting 89 m Turn off the computer If the disk isn t ejected then hold down the button on your mouse or other pointing device while you turn the computer on again Locate the small hole near the disk drive s opening and carefully insert the end of a large straightened paper clip into it Push gently until the disk is ejected Do not use excessive force ee If none of these solutions works take the computer or disk drive to your Apple authorized service provider to have the disk removed You installed a CD ROM drive after you bought your computer and your computer won t restart after you ve copied software for your CD ROM drive to the System Folder If you attempt to install software for your CD ROM drive without using the Installer you may not be able to restart your computer Restart the computer while holding down the Shift key to turn off system exten
56. begin follow these steps 1 Plug the socket end of the computer s power cord into the recessed power socket marked with the symbol on the back of the computer 2 Plug the other end of the power cord into a three hole grounded outlet or power strip WARNING This equipment is intended to be electrically grounded Your Macintosh is equipped with a three wire grounding plug a plug that has a third grounding pin This plug will fit only a grounded AC outlet This is a safety feature If you are unable to insert the plug into the outlet contact a licensed electrician to replace the outlet with a properly grounded outlet Do not defeat the purpose of the grounding plug Power cord socket Power cord plug geg nS Ss IMPORTANT The only way to disconnect power completely is to unplug the power cord Make sure that at least one end of the power cord is within easy reach so that you can unplug the computer when you need to Getting Started 4 Installing an expansion card If you purchased an expansion card for your Macintosh install it now See Appendix B Installing an Expansion Card for instructions If you don t have to install an expansion card go on to the next section Connecting a Monitor Connecting a monitor Chapter 1 You can connect many types of monitors often called displays to your Macintosh computer including most
57. ble in the Guide menu Connecting and positioning a microphone With appropriate software you can use the Apple PlainTalk Microphone that comes with some Macintosh computers or a compatible line level microphone to give spoken commands to your Macintosh and to record your voice or other sounds Apple PlainTalk Microphone Connecting Additional Equipment 45 46 Chapter 3 Do not use the round omnidirectional microphone supplied with some other Macintosh models Follow these steps to connect and position the microphone Shut down the Macintosh Plug the microphone s connector into the sound input port on the back of the computer Place the microphone at the top center of the monitor so that the microphone s Apple icon is facing you If you can t place the microphone on top of the monitor position the microphone according to these guidelines m The microphone should be between 1 and 3 feet away from you m The microphone should be directly in front of you to minimize the effect of background noises Turn on the computer Youre now ready to begin using your microphone To install software that enables you to give spoken commands to the computer get computer voice feedback to your spoken commands and have the computer read text to you see Chapter 4 For further instructions on how to use speech software see the Speech topic of Macintosh Guide available in the Gu
58. ble is properly connected See the documentation that came with the CD ROM drive for more information If you have headphones or speakers connected to the computer adjust the connector to make sure they are firmly connected Make sure the volume control on your headphones or speakers is not turned down too low Some programs change the sound options to suit their needs You may need to reset the sound options in the control panel for sound settings Refer to the Sound topic of Macintosh Guide available in the Guide menu a If you are using a CD ROM disc over a network you won t be able to hear the audio portion m Make sure the volume is turned up in the AppleCD Audio Player With the Audio Player open drag the volume control slider up or press the Up Arrow key on your keyboard m The CD may have been paused Click the Play Pause button in the AppleCD Audio Player once or twice Troubleshooting 101 102 Chapter 6 While playing an audio track on a CD ROM disc that combines audio tracks and data you double click the disc icon and the audio track stops playing You cant open data files on a CD ROM disc and listen to audio tracks on that disc at the same time You are unable to record sound from an audio CD a Check your computers sound input port to see if a microphone or other device is connected You may need to reset the sound options in the Sound amp Displays control panel Refer to the
59. bove the port on the computers back panel soso ODO OOO OOO OOO SCSI port You can connect SCSI devices to the SCSI port in a chain The first device in the chain plugs into the SCSI port the second device plugs into the first device and so on SCSI devices commonly used with the Macintosh include hard disk drives CD ROM drives scanners some printers and tape or cartridge backup drives You can attach up to seven external SCSI devices to the SCSI port However if you have a second internal hard disk connected to this SCSI chain you can attach only six external SCSI devices to the port All SCSI devices connected to this chain must have their own unique ID number Note In addition to the external SCSI port your computer has a second internal SCSI connection The internal hard disk drive that came with the computer is connected to this internal SCSI interface If your computer came with a CD ROM drive it is also attached to the internal SCSI interface An authorized Apple dealer or service provider can attach additional devices to the internal SCSI interface For more information about the SCSI interfaces see the Technical Information booklet that came with your computer All devices on the same SCSI chain must have unique ID numbers but devices on different SCSI chains may use the same SCSI ID number For example you could have a CD ROM drive with ID number 3 connected to the internal SCSI chain and a tape drive with ID number 3
60. by choosing Open in the program s File menu m Use the PC Exchange control panel to specify which Macintosh program will open the document If a DOS document is displayed incorrectly or you see strange codes or characters in the document try one of the following Your application program may have special procedures for opening and saving documents with different file formats See the information that came with your program Try opening the document in another program Note Some characters that can be displayed on the Macintosh are not accurately displayed on DOS computers and vice versa For more information about working with DOS documents on your Macintosh see the information about DOS in Macintosh Guide available in the Guide menu You see a message that your application program can t be opened because a file can t be found Power Macintosh programs use special files called shared libraries Any necessary shared libraries should be installed automatically when you install Power Macintosh programs Follow the directions that came with your program to reinstall the program If the shared library is still missing contact the software program s manufacturer for assistance You experience problems using an older Macintosh program Some older Macintosh programs are not completely compatible with Power Macintosh computers Check with the program s manufacturer for compatibility and upgrade information O
61. care not to spill any food or liquid on the computer keyboard mouse or other components If you do turn your computer off immediately and unplug it before cleaning up the spill Depending on what you spilled and how much of it got into your equipment you may have to bring your equipment to an Apple authorized service provider Protect the computer and its components from direct sunlight and rain or other moisture Keep all ventilation openings clear and unobstructed Without proper air circulation components can overheat causing damage or unreliable operation WARNING This equipment is intended to be electrically grounded Your Macintosh is equipped with a three wire grounding plug a plug that has a third grounding pin This plug will fit only a grounded AC outlet This is a safety feature If you are unable to insert the plug into the outlet contact a licensed electrician to replace the outlet with a properly grounded outlet Do not defeat the purpose of the grounding plug Health Safety and Maintenance Tips 135 136 Appendix A Handling the monitor Follow these procedures for handling a monitor m Your Macintosh comes with an energy saving feature that dims the screen and puts the computer to sleep when it hasnt been used in a specified length of time By default the time setting is 30 minutes but you may have changed the time setting using the Energy Saver control panel You can also turn down the scre
62. cleaning it occasionally You need a few cotton swabs and a clean soft lint free cloth 1 Turn off your computer Health Safety and Maintenance Tips 141 142 Appendix A 2 Turn the mouse upside down and turn the plastic ring on the bottom counterclockwise to disengage it On some mouse devices you may need to press the plastic ring rather than turn it to disengage it If the mouse is locked see the next section Locking and Unlocking the Mouse for instructions on how to unlock it Turn the mouse right side up with one hand and catch the ring and the ball with your other hand Clean the three small rollers inside the mouse with a cotton swab moistened with water Rotate the rollers to clean all around them Wipe the mouse ball with a clean soft dry and lint free cloth If necessary wash the mouse ball with warm soapy water use a mild soap such as a dishwashing liquid and then dry the mouse ball thoroughly Gently blow into the mouse case to remove any dust that has collected there 8 Put the ball and the ring back in place Your mouse should roll smoothly across your mouse pad or desk If it doesn t repeat these instructions carefully Locking and unlocking the mouse Some mouse devices can be locked so that the ball can t be removed A locking mouse has a small hole on the plastic ring To lock the mouse follow these steps 1 inserta straightened paper clip into the hole on the
63. con appears on your screen Select the disc icon on your screen and drag the icon to the Trash a Click the disc icon then choose the Put Away command in the File menu a While the AppleCD Audio Player window is active choose Eject CD from the File menu or simultaneously press the and E keys AppleCD Audio Player is a program that allows you to control your CD ROM drive and is available in the Apple menu If no CD ROM disc icon appears on your screen a Press the Open Close button for your CD ROM drive 2 Take the CD ROM disc out of the tray Store your disc in a safe place away from heat dust and moisture 3 Push the tray in or press the Open Close button to close the tray To avoid possible damage to the tray or the CD ROM drive keep the tray closed when you are not using it Using the Optional CD ROM Drive 75 76 Playing audio CDs Chapter 5 With your CD ROM drive and your computer s built in speaker you can play audio compact discs CDs or audio tracks on CD ROM discs You can also attach headphones or speakers to the computer to listen to audio CDs and audio tracks See Chapter 3 Connecting Additional Equipment for information on connecting sound equipment to your computer Note that you may need to set control panel options in order to play audio CD ROM discs Refer to the Sound topic of Macintosh Guide available in the Guide menu To start stop and otherwise control audio disc
64. connected to the external SCSI chain IMPORTANT Before You Connect a Device and Connecting a SCSI Device both later in this chapter contain general instructions for attaching SCSI devices to your computer Be sure also to follow the specific instructions that came with your external hard disk drive or other SCSI device when connecting the device to your Macintosh Connecting Additional Equipment 59 60 Chapter 3 Before you connect a device Before you connect a SCSI device to your Macintosh be sure to complete these tasks Make sure each SCSI device connected to your Macintosh has its own unique ID number from 0 to 6 or from 1 to 6 if you have a second internal hard disk connected to the external SCSI chain See the instructions that came with each SCSI device for information on checking and setting its SCSI ID number IMPORTANT If you use two or more devices attached to the same SCSI interface with the same ID number your equipment could malfunction and you could lose data as a result Make sure you have the appropriate cable for attaching the SCSI device to your Macintosh If the device is the first or only one youre connecting use a SCSI system cable to connect it to the computer s SCSI port SCSI system cable If the device is not the first one use a SCSI peripheral interface cable to connect it to the last device in the chain SCSI peripheral interface cable IMPORTANT The total length o
65. d the manual that came with your CD ROM disc Some discs come with software that you need to install on your computer before using the disc You can t save changes you make to information on a CD ROM disc CD ROM is a read only medium This means that information can be read retrieved from it but not written stored on it You can save the changed information on a hard disk or floppy disk Problems using ISO 9660 or High Sierra discs You cannot access files on a CD ROM disc that uses the ISO 9660 or High Sierra format a Discs in the ISO 9660 and High Sierra disc formats have version numbers attached to filenames Some application programs need these version numbers in order to work with files To make the version numbers available to programs on your computer follow these instructions Drag the CD icon to the Trash When the tray opens hold down the Option key and push the tray back in continuing to hold down the Option key until the disc is fully in the drive The program you are using should now be able to locate filenames on that CD ROM disc m Make sure that Foreign File Access ISO 9660 File Access and High Sierra File Access are present in the Extensions folder in your System Folder Problems playing audio CDs You don t hear any sound when you play an audio CD or an audio track on a CD ROM disc using the AppleCD Audio Player a If your CD ROM drive was installed after you bought your computer make sure the audio ca
66. d windows open you can find out which program is active and which other programs are open by pulling down the Application menu Switching programs You can switch to another open program or desk accessory by choosing its name from the Application menu If a program s icon is dimmed in the menu that means its windows are hidden Choosing the program from the Application menu displays its windows You can also switch to another program by clicking in a window that belongs to an open program or by double clicking a program icon or the icon of a document that was created with the program Hiding and showing windows on the desktop You can hide all windows except those of the active program by choosing Hide Others from the Application menu The other programs remain open even though their windows are hidden When you switch to another program its windows become visible again If you want to see all the open windows choose Show All from the Application menu Backing up your files Making backup copies of important files is good protection against possible damage to the originals You can back up files stored on your hard disk by copying them to floppy disks You can back up an entire floppy disk by copying it to another floppy disk of the same capacity or larger or by copying it to a hard disk You can use a commercial backup program to copy new and changed files from a hard disk to another hard disk to a tape
67. down your computer The tray of your CD ROM drive won t open If a CD ROM disc icon appears on your screen Drag the disc icon to the Trash or select it and choose Put Away from the File menu If the AppleCD Audio Player program is active choose Eject CD from the File menu If you see a message that a disc can t be put away because it is being shared turn off file sharing then try again to put away the disc If no CD ROM disc icon appears on your screen m Press the Open Close button of your CD ROM drive a The signal to open the tray may not be reaching the computer Turn off your computer and locate the small pinhole to the lower right of the CD ROM tray opening Insert the end of a large straightened paper clip firmly and horizontally into the pinhole Push gently until the tray is released then carefully pull the tray open Do not force the tray open wait until the paper clip has dislodged it or you may break the front of the tray WARNING Turn off your computer before you attempt to eject the tray using a paper clip If you don t you may damage the CD ROM drive If neither of these suggestions works your CD ROM drive may be damaged Contact an Apple authorized service provider or Apple for further assistance 98 Chapter 6 Your computer won t restart and a CD ROM disc is in the CD ROM drive Your computer may be trying to start up from the CD ROM disc Press the Open Close button of your CD ROM drive to open
68. drive or to a series of floppy disks If your computer is on a network you may be able to back up files by copying them to a shared disk on the network Using Power Macintosh application programs Your Power Macintosh is compatible with most application programs intended for use with Macintosh computers But certain programs are designed especially for Power Macintosh computers These are sometimes called native applications You ll find that these programs take best advantage of your computer s speed Special memory requirements Some Power Macintosh programs may be slightly larger than other programs and may take up more memory If you find that you are running out of memory when you use your Power Macintosh programs you can use space on your computer s hard disk as additional memory called virtual memory For instructions on how to use hard disk space as memory see the Memory topic of Macintosh Guide available in the Guide menu You can also add more memory to your computer as described in Expanding Memory in Chapter 3 Installing and Using Application Programs 71 72 Chapter 4 Shared libraries Power Macintosh programs use special files called shared libraries These files help Power Macintosh programs to run more efficiently and can be used by more than one Power Macintosh program simultaneously Any necessary shared libraries are installed automatically in the System Folder when
69. e available in the Guide menu for more information on managing memory lf your computer s performance decreases If you notice a decrease in your computer s speed and general performance after you add special software like a control panel system extension or custom utility it may be because this software does not work well with Power Macintosh computers To find out if a system extension or control panel is the problem use the Extensions Manager control panel to turn off system extensions Next use the Extensions Manager control panel to turn the system extensions and control panels back on one at a time restarting and checking your computer s performance each time until you identify the software that is causing problems Contact the software s manufacturer for information or an upgrade To find out if a custom utility you ve added is the problem drag it out of the System Folder This software may be in the Control Panels folder or elsewhere inside the System Folder Next restart your computer and check its performance If there s an improvement the new software was probably the cause of the problem Contact the software s manufacturer for information or an upgrade If you still do not notice an improvement follow the instructions in Installing or Reinstalling System Software later in this chapter to reinstall system software on your startup hard disk Troubleshooting 103 104 solving printer proble
70. e for printing or clerical errors Apple Computer Inc 1 Infinite Loop Cupertino CA 95014 2084 408 996 1010 http www apple com Apple the Apple logo AppleScript AppleShare AppleTalk GeoPort ImageWriter InterePoll LaserWriter LocalTalk Macintosh MacTerminal PlainTalk Power Macintosh PowerTalk QuickTime and StyleWriter are trademarks of Apple Computer Inc registered in the U S and other countries AppleCD Apple Desktop Bus At Ease AudioVision Balloon Help Chicago Disk First Aid eWorld Finder GeoPort Macintosh PC Exchange and QuickDraw are trademarks of Apple Computer Inc Adobe and PostScript are trademarks of Adobe Systems Incorporated or its subsidiaries and may be registered in certain jurisdictions Helvetica and Times are registered trademarks of Linotype Hell AG and or its subsidiaries NuBus is a trademark of Texas Instruments PowerPC and the PowerPC logo are trademarks of International Business Machines Corporation used under license therefrom Simultaneously published in the United States and Canada Mention of third party products is for informational purposes only and constitutes neither an endorsement nor a recommendation Apple assumes no responsibility with regard to the performance or use of these products Contents Preface Part 1 Communications regulation information vi Welcome to Power Macintosh IX Getting Started 1 Plugging inthe computer 3 Installing an expan
71. e instructed to don t skip ahead or read ahead That way the computer can check to make sure you ve done a step correctly a Unlike most windows the Macintosh Guide window stays in front of other windows on the screen so that your instructions are never covered If you need to move the Guide window out of the way drag it by the title bar at the top of the window You can also move the window out of the way by clicking the zoom box Click the box once to shrink the window click it a second time to expand the window to its original size If you need more information about an instruction or a term click the button labeled Huh to get further explanation The Huh button is dimmed when no additional information is available If you want to return to the main Macintosh Guide window click the Topics or button in the lower left corner of the Guide window m When youre finished using Macintosh Guide click the close box in the upper left corner of the window Close box Title bar How dol set the time and date You set the time and date in the Date amp Time control panel You can also use the control panel to change how times and dates appear To begin click the right arrow Huh Right arrow Topics button Huh button On some computers it says Topics Getting Help 36 Identifying objects on the screen Chapter 2 Sometimes you ll see an unfamiliar item on the screen and ask
72. e the Option key not Option in combination with the other keys to type letters with diacritical marks If you press the Option key at the same time as a key for a specific diacritical mark and then release both keys Key Caps outlines in bold the keys for letters that can be typed with that mark You ll see that most key combinations for diacritical marks can be used with the Space bar as well as letter keys producing the mark without a letter The most common diacritical marks and how to create them are summarized next Diacritical mark Key combination Grave accent Option then type the character Acute accent Option e then type the character Circumflex Option i then type the character Tilde Option n then type the character Umlaut Option u then type the character The letter c with a cedilla Option c To type a letter or a space with a specific diacritical mark press the Option key and the key for the mark simultaneously Then type the letter that needs the mark If you are having trouble getting a mark and letter to appear together try again Be sure to press the Option key before or at the same time as the key for the mark then after you release both keys type the letter to be marked special key combinations If difficulties with your mouse or computer don t allow you to use standard methods of quitting a program or restarting your computer you can try using these special k
73. e unsaved work if you use the power button on the front of the computer to turn off your computer Only use the power button when there is a problem that prevents the computer from being turned off with the Power key on the keyboard or the Shut Down command To make sure your work is saved use the Power key on the keyboard or the Shut Down command To turn the computer on again just press the Power key on the keyboard Getting Started 23 Where to find answers When you have questions about using your Macintosh there are several places you can look for answers In this book Use this book to help you set up your computer and learn about it or to find solutions to problems with your equipment In the Guide menu The Guide menu marked with the icon is your main source of information about the Macintosh To learn how to get different kinds of help from the Guide menu see Chapter 2 in this book In other manuals For answers to questions about other equipment or about application programs you have purchased see the manuals that came with the equipment or programs In the About Apple Extras file The Apple Extras folder on your hard disk contains a SimpleText document called About Apple Extras often called a Read Me file with important information about some of the application programs included with your computer Read Me files can also be found inside application folders From Apple s customer support
74. e with your computer If your computer came with a CD ROM drive and you didn t receive floppy disks you can find Drive Setup on the CD ROM disc that contains system software For instructions start Drive Setup and choose Drive Setup Guide from the Guide menu If the hard disk you want to initialize is the startup disk follow the instructions in this chapter First start up from a CD ROM disc or a floppy disk Then follow the instructions in How to Initialize a Hard Disk later in this section WARNING Initializing a disk erases any information that may be on it Before you initialize a damaged disk try to repair it as described in Repairing a Damaged Disk later in this chapter Troubleshooting 109 110 Chapter 6 Starting up from a CD ROM disc To initialize test or repair a hard disk or to install system software on a hard disk you need to start up your computer from another disk If your computer has a CD ROM drive you can start up your computer using the CD ROM disc containing system software that came with the computer To start up the computer using the CD ROM disc follow these steps Turn your computer on When you see the desktop on your screen press the Open Close button on your CD ROM drive and insert the CD ROM disc containing system software into the drive Turn your computer off The CD ROM disc will remain in the CD ROM drive Hold down the c key on your keyboard and restart your com
75. ed in pairs of the same size into paired slots in your computer Installing a cache DIMM can also increase your computer s performance The memory used to display images on the screen called video RAM or VRAM can also be expanded by installing DIMMs WARNING To avoid damage to your computer Apple recommends that only an Apple certified technician install additional DIMMs Consult the service and support information that came with your computer for instructions on how to contact an Apple authorized service provider or Apple for service If you attempt to install additional DIMMs yourself any damage you may cause to your equipment will not be covered by the limited warranty on your computer See an Apple authorized dealer or service provider for additional information about this or any other warranty question It is very important that the DIMMs be correctly installed in your Power Macintosh because incorrect installation can result in errors unpredictable results and damage to your equipment and data Installing internal drives Your Macintosh can hold up to four internal storage devices Possible configurations could include a floppy disk drive a CD ROM drive and two hard disk drives several capacities are available or a CD ROM drive a floppy disk drive a removable cartridge drive and a digital audiotape DAT drive Depending on the configuration you purchased these drives may already be installed If you want to add an interna
76. ed into an unnatural position The exact causes of RSIs are not totally understood but in addition to awkward posture such factors as the amount of repetition the force used in the activity the individual s physiology workplace stress level and lifestyle may affect the likelihood of experiencing an RSI RSIs did not suddenly arise when computers were invented tennis elbow and writers cramp for example are two RSIs that have been with us for a long time Although less common than other RSIs one serious RSI discussed more often today is a wrist problem called carpal tunnel syndrome which may be aggravated by improper use of computer keyboards This nerve disorder results from excessive pressure on the median nerve as it passes through the wrist to the hand This section offers advice on setting up your work area to enhance your comfort while you use your computer Since the effects of repetitive movements associated with using a computer can be compounded by those of other work and leisure activities to produce or aggravate physical problems proper use of your computer system must be considered as just one element of a healthy lifestyle No one of course can guarantee that you won t have problems even when you follow the most expert advice on using computer equipment You should always check with a qualified health specialist if muscle joint or eye problems occur Eye fatigue Eye fatigue can occur whenever the eyes are focused
77. ee Ekilir y peed fo ek ifort maith your Piscine To DAA OF OLR eg Ce Ag Start tha Tuer belo Oa th Bie Poe Ge Pehle er ether device wri tie Panier ip an the sear rieri tje Twi e Pre ere hem e beti Reviewing the basics You can use the following illustrations to review the elements you use on your screen to do work with your computer cat Hinr Lebel ipera hima pakder i bet Inte in ce ESER Icons Le i Tha pit ate Menu Bagig Abu Fai Hid ty Fina Saris a hier Find Again Pagi tetep Window P ikt Dimi El Menus The strip across the top of the screen is called the menu bar The symbols and words in it represent menus of commands To open a menu place the pointer on the symbol or word for the menu and press the mouse button Guide menu To find an answer to a question look in the Guide menu Application menu You can have several application programs open at once To see which program is active or to switch from one program to another use this menu called the Application menu Getting Started 17 To bring a partially covered window to the front click anywhere in it 18 Chapter 1 Icons Icons are small pictures that represent disks programs documents and folders You can double click any icon to open it and see what it contains This icon represents your computer s internal hard disk Macintosh HE Icons like this one represent application
78. en brightness control if you leave the computer turned on for extended periods If the brightness is not turned down the image on the screen could burn in and damage the screen Another alternative is to use a screen saver program which dims or varies the image on the screen when the computer has been idle for a specified period of time These programs are available from independent suppliers and user groups Make sure that the ventilation openings on the computer and the monitor are clear and unobstructed Some large monitors cannot safely be placed on top of the computer Check the instructions that came with the monitor for setup information If there is interference on the monitor s screen or on a television or radio near your computer move the affected equipment farther away Handling the keyboard Take care not to spill any liquid on the keyboard If you do turn off your computer immediately If you spill liquid that is thin and clear unplug the keyboard turn it upside down to let the liquid drain out and let it dry for 24 hours at room temperature If after you take these steps the keyboard doesn t work take it to an Apple authorized service provider for repair a If you spill liquid that is greasy sweet or sticky unplug the keyboard and take it to an Apple authorized service provider for repair Handling floppy disks Store disks at Do not use a
79. ergy saving options now refer to the information about saving energy in Macintosh Guide available in the Guide menu and Saving Energy With the Energy Saver Control Panel later in this chapter Thin compete ig ot ke ober if tio ies fer SD rete Ta ratari lk compete yee jnt prani die Frear bey et die ep ee par bated Hima bres bhe ede ed ra ee Pe a ere ar argir so Ere Sear Hira mee Click Specify Settings aire be pr iis Emerg Sa ca ede pel CP bhp opan ae ie ed ce Pt re ee 1 Tig arh ee eT ee i ee A ee i ees eT ig Pep bord Ha baric a or kirg Sith par camper T kine rann will appear arg Hea ima nii par ee miil piim Ere ear iire Pe die Brae Ean Fo cle thia nee Getting Started 11 12 Chapter 1 If when you press Return you see the Macintosh desktop shown here your system software is already set up correctly Hard disk icon Macintosh desktop Skip now to What s Next If you see a blinking question mark see Solutions to Common Problems in Chapter 6 If you see anything else on your screen or if you see nothing at all see the section Problems Turning Your Computer On next in this chapter Note To save energy your computer is automatically set to put itself to sleep if you haven t used it for 30 minutes or more the screen dims If your computer attempts to go to sleep while youre setting it up simply press a key on the keyboard to wake it up Problems turning yo
80. ergy Saver control panel Once you you open the control panel you can keep the pre set options shown there or set your own energy saving options If you do not want to set your energy saving options when the Energy Saver dialog box is displayed you can click Close Message or press Return the Energy Saver dialog box continues to appear when you start your computer Setting energy saving options You can get to the Energy Saver control panel by clicking Specify Settings in the Energy Saver dialog box that appears when you start your computer or by choosing Control Panels in the Apple menu The Energy Saver control panel displays the options you can accept or change To learn more about the Energy Saver control panel see the information on saving energy in Macintosh Guide available in the Guide menu Getting Started 19 20 Chapter 1 Putting your computer to sleep Your Power Macintosh is pre set to put itself to sleep after 30 minutes of inactivity When your computer goes to sleep the screen dims to save energy and to prevent images from burning into the screen You do not lose any of the information you were working on even if you did not save it before the computer went to sleep To put your computer to sleep immediately press the Power key on the keyboard or choose the Sleep command from the Special menu You can set sleep options using the Energy Saver control panel available under Control Panels in the App
81. erly seated the levers in the computer snap into place and secure the card 152 Appendix B 11 Replace the cover on the computer Lower the cover all the way down onto the case Push the cover back until it touches the back panel HTI FNI FLI TTT TTT PECUTEUU g PIIHI ELLE HNI 12 Tighten the screws on the back panel You may now turn on the computer and use its expanded capabilities WARNING Never turn on your computer unless all of its internal and external parts are in place Operating the computer when it is open or missing parts can be dangerous and can damage your computer 153 Installing an Expansion Card 154 Upgrading the processor Appendix B Your computer s processor can be upgraded with the installation of a processor upgrade card To upgrade the processor remove the old processor card following the instructions in this chapter for opening the computer safely Then the new processor card can be installed following the procedure in this chapter for installing expansion cards Note that an access port cover does not need to be removed as described in step 6 of Card Installation earlier in this chapter IMPORTANT The processor card can be damaged by static electricity To avoid damaging the card hold it only by the edges do not touch the connectors or the components on the card Refer to the documentation that came with the processor upgrade card for
82. es and connectors between system components It is important that you use Apple peripheral devices and shielded cables and connectors between system components to reduce the possibility of causing interference to radios television sets and other electronic devices You can obtain Apple peripheral devices and the proper shielded cables and connectors through an Apple authorized dealer For non Apple peripheral devices contact the manufacturer or dealer for assistance Communications Regulation Information DOC statement DOC Class B Compliance This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus as set out in the interference causing equipment standard entitled Digital Apparatus ICES 003 of the Department of Communications Observation des normes Classe B Cet appareil num rique respecte les limites de bruits radio lectriques applicables aux appareils num riques de Classe B prescrites dans la norme sur le mat riel brouilleur Appareils Num riques NMB 003 dict e par le ministre des Communications VCCI statement AURRE SS RES A EMAC OUT CORI DIMI CES HIRI Z OPEL eR BY T Hii JPR NANRKPREE CHOEMWMCORRMAM ILE AME LANL pe eat SE ARR EE A ER aS VCCI SEMEL TBO ET LPL BRA IVA FUREY ay SRR LT CUE SABEOINLRALLERAY EF KRAE GE so TELWIN A e LTC HSV CD ROM drive WARNING Making adjustments or performing procedures other than those specified in your equipment
83. ey combinations To do this press this key combination Force a program to quit 3 Option Esc Force the computer to restart 3 Control Power key Here are other key combinations you may find useful To do this press this key combination Start a debugging program used by software programmers 36 Power key Start the computer from a CD ROM disc C key at startup Ignore SCSI ID 0 zero 36 Option Shift Delete Turn off system extensions Shift key while starting up Rebuild the desktop Option s while starting up If you do not have a debugging program installed your screen displays a caret prompt gt To return to the desktop type G Special Keys on Your Keyboard 159 Index A AAUI Ethernet connector 64 AAUI Ethernet port 40 41 About Apple Extras file 24 accent marks typing 157 158 access covers for expansion slots 41 access port cover 150 active program 17 69 70 acute accent typing 158 ADB ports 7 8 41 94 air circulation around computer components 135 America Online obtaining Apple software updates from 108 Apple authorized service providers adding internal drives 63 attaching devices to the internal SCSI interface 59 damaged equipment 93 95 98 ejecting floppy disks 90 140 hard disk initialization failure 111 115 installing additional memory 63 installing expansion cards 145 interference with radio or television reception vi liquid spills on keyboard 136 If you
84. f the cables in a SCSI chain should not exceed 6 meters 20 feet SCSI cables must have a 110 ohm impedance For best results use SCSI cables manufactured by Apple Computer as Make sure that the last or only device in the SCSI chain has a terminator Make sure that no other external SCSI device has a terminator To ensure accurate transmission of information a terminator must be at each end of a SCSI chain Your internal hard disk which is the first device in the chain has a built in terminator Some external SCSI devices from manufacturers other than Apple have built in terminators Check the information that came with the device If the device at the end of the SCSI chain does not have a built in terminator you need to attach an external terminator SCSI terminator If your SCSI device has a built in terminator you may choose to use it as your first or last device in the chain or you may have your Apple authorized service provider remove any extra built in terminators You can attach or remove external terminators yourself Connecting Additional Equipment 61 62 Connecting a SCSI device Use these general instructions in conjunction with the instructions that came with your SCSI device Turn off your Macintosh Make sure the SCSI device is switched off WARNING Do not connect or disconnect any device while the device or your Macintosh is turned on Doing so could damage the device your computer or both
85. h instructions for you to follow Has ds Chee thee Geek ged pee Poet ee He Deke Potter coe pee fo cheer or eT be Oe Pe Pe Se l Ee ee ic you wnt te dat Click os i Chose a pai kr Lee a ee fy TVET Miska your chase rham ick het gn aree Click here to see the next step if there is one Read and follow the instructions in the window Macintosh Guide provides step by step instructions to answer the question you selected When you have completed each step click the right arrow in the lower right corner to see the next step When you have completed all the steps click the Topics or button in the lower left corner to return to the main Macintosh Guide window Now continue with the next section To activate the text box click here Type a word or phrase and then click here Getting answers with the Look For button In the Macintosh Guide window click the Look For button A small box appears on the left side of the window where you can type text Click tha srror bebo ho tapin than ypa om or Lo aris ta Lede Bor Click the arrow button to activate the text box Type trash in the text box and then click Search When you click Search a list of questions related to the word or phrase you typed appears on the right side of the Macintosh Guide window LCE tha eee Gen w bain thar typa ona or MATa were to bask fer E rah Sex seract from k hwdi To get instructions 2 Chick
86. haracters typing 157 158 system extensions not installed with the Installer program 119 122 turning off 69 91 92 System Folder clean installation of system software and 119 121 123 dragging extras to the Trash 69 replacing special software 123 shared libraries 72 system software floppy disks starting the computer from 110 installing reinstalling 116 125 troubleshooting 86 88 92 94 116 7 Tab key 156 TCP IP control panel 65 television connecting for use as a monitor 57 58 television or radio reception interference with vi 136 temperature limits for floppy disks 137 10BASE T Ethernet connector 64 10BASE T Ethernet port 40 41 terminators SCSI 61 text box Macintosh Guide 33 Text to speech software 67 tilde typing 158 title bar of a window 18 TokenRing networks 64 Topics button Macintosh Guide 29 30 Macintosh Shortcuts window 37 38 Trash 18 triple RCA type connectors 50 52 54 56 57 troubleshooting See also error messages application program problems 69 91 95 96 arrow pointer freezes on screen 23 81 82 93 102 audio CD problems 101 102 CD ROM disc problems 99 100 CD ROM drive problems 90 97 99 125 computer s clock keeps time inaccurately 86 desktop looks unusual 98 diagnosing problems 82 83 92 floppy disk problems 89 90 140 hard disk problems 88 89 109 114 icons don t appear correctly on desktop 88 89 98 99 interference with radio
87. hotline If you can t find an answer in any of the materials provided call the customer support hotline The phone number for the hotline is in the service and support information that came with your computer 24 Chapter 1 If you have problems with a particular application program contact the manufacturer of the program Refer to the section Obtaining Updated Apple Software in Chapter 6 for information about getting updated Apple software Refer to Ask Apple Online Technical Support in the same section of Chapter 6 for information about getting answers to your computer questions using eWorld Getting Started 25 Use the instructions in this chapter to learn about the help available to you in the Guide menu Getting Help The Guide menu is your main source of information when youre working with your computer The menu is identified by a question mark in the upper right corner of the screen About Apple Guide E Show Balloons Macintosh Tutorial Macintosh Guide 7 Shortcuts 27 Getting answers to your questions When you have a question while working with your computer you can get the answer by choosing Macintosh Guide from the Guide menu 1 Pull down the Application menu in the upper right corner of the screen and choose Finder to make it the active application program A checkmark in the menu indicates that the Finder is the active program 2 Pull down the Guide menu
88. ic sources such as television sets electrical wiring and some household appliances as well as computer monitors Apple has reviewed scientific reports and sought the counsel of government regulatory agencies and respected health organizations Based on the prevailing evidence and opinions Apple believes that the electric and magnetic fields produced by computer monitors do not pose a health risk In response to those customers who wish to reduce their exposure to electromagnetic fields Apple has lowered the emission levels of our products We are also actively encouraging further scientific research so we can continue to promote the health and safety of our customers and employees Health Safety and Maintenance Tips 133 134 Safety instructions Appendix A For your own safety and that of your equipment always take the following precautions Turn off the computer completely and disconnect the power plug by pulling the plug not the cord if any of the following conditions exists a the power cord or plug becomes frayed or otherwise damaged you spill something into the case your Macintosh is exposed to rain or any other excess moisture your Macintosh has been dropped or the case has been otherwise damaged you suspect that your Macintosh needs service or repair you want to clean the case use only the recommended procedure described later in this chapter Be sure that you always do the following Kee
89. ication programs already installed as well as some programs that need to be installed before you can use them The programs that come with your computer include AppleScript which allows you to automate any actions you perform repeatedly on your Macintosh Drive Setup which enables you to initialize test and update hard disks and other storage media Drive Setup lets you partition very large disks up to 2 terabytes PowerTalk which provides built in mail and collaboration services text to speech software that allows your Macintosh to speak typed text in compatible applications such as SimpleText Speakable Items speech recognition software that lets you give spoken commands to the computer and have the computer respond by executing the commands and giving computer voice feedback You Il find these and other programs in the Apple Extras folder on your hard disk Drive Setup is in the Utilities folder To find out if a program needs to be installed look inside the program s folder for an icon labeled Installer If you find an Installer icon and want to use that program double click the Installer and follow the instructions on the screen 67 68 Chapter 4 If you have questions about installing and using an application program refer to Macintosh Guide available in the Guide menu and the Read Me files for the program Read Me files are text files that contain additional information about application programs They are
90. ide menu Connecting external stereo speakers You can take advantage of your computer s stereo sound output by attaching externally powered amplified speakers Assemble the speakers and the cable you need You need a cable with stereo miniplugs at each end to connect one or both speakers to the computer Some speakers require a dual plug adapter Others like those shown in the next illustration accept a single stereo miniplug and are joined by standard speaker wires You can also use a cable with RCA style connectors Turn off the Macintosh Plug a stereo miniplug into the sound output port 4 on the Macintosh If you re using a cable with RCA style connectors you should plug them into the left and right audio output ports on the A V panel instead Plug a stereo miniplug into the Audio In port on one of the speakers If the speakers take a dual plug cable connect both plugs Connect the speakers together with speaker wires if necessary Your finished connections should look something like this udio In port Connecting Additional Equipment e 47 48 Turn on the computer Now you hear the computer s sound through the external speakers You may also need to set options in the control panel for sound settings in order to hear sound through your speakers Refer to the Sound topic of Macintosh Guide available in the Guide menu for more i
91. important installation instructions specific to the card Processor card behind retainer Read this appendix to learn how to use the special keys on your keyboard Appendix C Special Keys on Your Keyboard Your computer keyboard contains certain special keys that typewriter keyboards don t have Many of these keys allow you to give commands to the computer without using the mouse For example in many application programs you can press the Command key at the same time as the Q key to quit a program The following table describes what you can do with the special keys on your keyboard The special keys on your keyboard depend on the model of keyboard you have some keyboards do not have all the keys listed here Special keys on Apple keyboards Arrow keys lr Use to move the insertion point as an alternative to using the u iL pointer In some programs the arrow keys have other functions Caps Lock key as Use to capitalize a series of letters numbers and symbols aren t affected Clear key Use to delete the current selection or use the Delete key In some programs Clear has other functions Command key ls x Use in combination with other keys as an alternative to choosing a menu command continued gt 155 156 Appendix C Special keys on Apple keyboards continued Control key m Delete key m Enter key Escape key lel Function keys B
92. ing feature If the disc has audio portions you will be able to hear the audio yourself but other people on the network will not Likewise you cannot hear the audio portions of discs you access over a network For further information about file sharing see the information on sharing files in Macintosh Guide available in the Guide menu Consult this chapter if you experience problems using your computer Troubleshooting When you have questions If you want to know how to do a particular task with your computer refer to Macintosh Guide in the Guide menu For instructions on using Macintosh Guide see Getting Help Chapter 2 of this manual If you have trouble While youre using your computer you may occasionally see a bomb icon or an error message or the pointer x may freeze on the screen A Sorry a system error occurred If you have trouble with your computer take a few minutes to read the information in this chapter If your problem is related to a particular procedure you should also look for information on that procedure in Macintosh Guide available in the Guide menu For additional troubleshooting information and a list of common questions relating to your system software see the Troubleshooting topic of Macintosh Guide 81 82 Chapter 6 If you are unable to access Macintosh Guide for example if your screen is frozen refer to this chapter to see if you can
93. iscs floppy disks hard disk Disk Tools disk starting the computer from 110 disk with an X icon 87 display See monitor screen documents See also files can t open 95 opening DOS documents on the Macintosh 95 96 DRAM See dynamic RAM drivers printer 104 SCSI device 62 Drive Setup program hard disk icon doesn t appear 88 initializing a hard disk 109 111 overview 67 testing a hard disk 113 114 updating the hard disk 117 120 Dual Inline Memory Modules DIMMs 63 dual RCA type connectors 44 50 52 54 55 57 dynamic RAM adding 63 E Easy Access turning off 94 Easy Install dialog box 118 121 122 Eject CD command AppleCD Audio Player File menu 75 98 ejecting CD ROM discs 75 98 floppy disks 89 90 140 electromagnetic emissions from computer monitors 133 Energy Saver control panel 19 20 136 Energy Saver dialog box 11 19 energy saving options setting 11 19 136 Enter key 156 equipment arranging to prevent discomfort 131 132 cleaning 141 143 guidelines for handling 135 139 illustration 2 40 41 setting up 1 8 error messages See also troubleshooting Application program can t be found V2 23 Application program can t be opened because a file can t be found 72 96 blinking question mark icon 86 87 116 bomb icon message 81 83 92 102 Can t open a document 95 Could not create a socket 65 disk with an X icon 87 Not enough memory 72 91 sad Maci
94. ith the CD ROM disc that contains system software For instructions on how to start up your computer from the CD ROM disc see Starting Up From a CD ROM Disc in the section Initializing a Hard Disk later in this chapter If the sad Macintosh icon appears again consult the service and support information that came with your computer for information on contacting an Apple authorized service provider or Apple for assistance The hard disk icon does not appear on the desktop If you don t see a hard disk icon on the desktop try the following m Use the Drive Setup program to make the disk available Drive Setup is located in the Apple Extras folder For instructions start Drive Setup then choose Drive Setup Guide from the Guide menu a If the hard disk is internal shut down your computer wait at least 10 seconds and then turn it on again If the hard disk is external make sure that it is turned on and that its cable is connected firmly then restart the Macintosh m Check the ID numbers of all SCSI equipment connected to your computer No two SCSI devices on the same SCSI chain can have the same ID number In addition there are special requirements for assigning SCSI ID numbers that don t conflict with your computer or its internal storage devices See Chapter 3 and the manuals that came with your SCSI equipment for information on setting SCSI ID numbers If the hard disk is your startup disk start your c
95. ith vi 136 RAM See also memory expanding 62 63 resetting parameter RAM 85 RCA type connectors 44 49 50 54 Read Me files 24 68 read only memory defined 73 rebuilding the desktop 84 89 95 reinstalling CD ROM software 125 126 system software 116 125 repairing damaged disks 112 115 repetitive stress injuries RSIs 130 Restart command Special menu 83 restarting the computer 85 156 159 retainer for processor card 149 152 Return key 156 S sad Macintosh icon on screen troubleshooting 88 safety instructions CD ROM drive vii cleaning equipment 141 143 connecting additional equipment 39 connecting a SCSI device 62 ejecting CDs using a paper clip 98 ejecting floppy disks using a paper clip 90 140 general precautions 134 135 grounding the computer 3 135 handling and care of equipment 135 139 installing additional memory 62 63 installing an expansion card 145 154 liquid spills on computer equipment 134 135 136 138 139 locking unlocking the mouse 143 144 saving documents if you re having trouble 83 screen See also monitor dark troubleshooting 85 dimming 20 136 minimizing glare and reflections 132 133 positioning 4 132 screen saver programs 85 136 scroll arrows 18 scroll bar Macintosh Guide 31 SCSI cables 60 61 62 SCSI devices computer doesn t recognize 86 97 connecting 59 62 SCSI ID numbers setting 60 troubleshooting and 88 97 112 113 SCSI internal interface 59 SCSI port 40 41
96. k First Aid Click on the wolume you would like to verify or repair Multiple volumes can He be selected by holding down the Shift key while clicking on the volumes 4 Click Repair to begin testing and repairing the disk You cant repair the startup disk or the disk that contains the Disk First Aid program but you can test these disks by clicking Verify If the program reveals a problem with either of these disks start up the computer from another disk so that you can repair the damaged disk If you want to test and repair another disk click its icon and then click Repair 5 When testing and repair are finished choose Quit from the File menu lf Disk First Aid cannot correct the problem Try repairing the disk again Sometimes repeating the process corrects the problem Use another disk repair or recovery program Some disk repair programs let you recover information from a damaged disk Consult a computer repair specialist for help Once you have recovered all the information you can erase reinitialize the disk If initialization doesn t work discard the damaged disk if it s a floppy disk or take it to your Apple authorized service provider for repair if it s a hard disk Troubleshooting 115 116 Installing or reinstalling system software Chapter 6 System software is the set of programs and other files that your computer uses to start itself up keep track of your files and run the app
97. k Tools that came with your computer If your computer has a built in CD ROM drive and you didn t receive floppy disks you can find the Drive Setup program on the CD ROM disc that contains system software Start up your computer from the Disk Tools disk or the CD ROM disc that contains system software See Starting Up From a CD ROM Disc or Starting Up From a Floppy Disk in the section Initializing a Hard Disk earlier in this chapter Open the Drive Setup icon You may need to look in a folder called Utilities to find Drive Setup Drive Setup In the list of drives click the disk you want to test Drive Setup List of Drives Volume Manet 5 Type Bus ID LUN Macintosh HOST ae Kar lina s SCS J I i Initialize Troubleshooting 113 114 Chapter 6 Open the Functions menu and choose Test Disk When a message tells you that testing is complete click Quit If the test reveals a problem you may be able to correct it by using Disk First Aid or another disk repair program see the instructions in the next section or you may need to reinitialize the disk see Initializing a Hard Disk earlier in this chapter Consult an Apple authorized service provider for assistance if necessary If you had a hard disk from another manufacturer installed after you bought your computer use the software that came with the disk or contact the disk vendor to get the latest version of software How to
98. king the checkbox next to it To get additional information about each component listed click the box with the letter 7 in it to the right of the component Click Install Follow the instructions that appear on the screen When you see a message reporting that the installation was successful click Quit If a message reports that installation was not successful try installing again Follow the instructions on the screen Restart your Macintosh The CD ROM software is reinstalled and your computer is ready to use Don t forget to eject the CD ROM disc or floppy disk containing system software when you are finished Appendix A Health Safety and Maintenance Tips Appendix B Installing an Expansion Card Appendix C Special Keys on Your Keyboard part Read this appendix for important health and safety instructions as well as tips on keeping your computer in good working order Appendix A Health Safety and Maintenance Tips For your own safety and that of your equipment follow all the instructions in this chapter Keep these instructions available for reference by you and others Health related information about computer use Muscle soreness eye fatigue and other discomforts and injuries sometimes associated with using computers can occur from performing any number of activities In fact misuse of the same muscles during multiple activities can create a problem that might not otherwise exist For example if you engage
99. l drive to your Macintosh see your Apple authorized dealer For more information about internal drives see the Technical Information booklet that came with your Macintosh Connecting Additional Equipment 63 64 Connecting network cables Chapter 3 Your Macintosh can be connected to a high speed Ethernet network via an AAUI Ethernet connector or a high speed IOBASE T Ethernet connector You can also connect to a LocalTalk network It is possible to be physically connected to more than one kind of network at the same time but you can use only one of your connections at one time If both IOBASE T and AAUI networks are connected your Macintosh automatically uses the IOBASE T connection If IOBASE T and LocalTalk are connected your Macintosh uses the IOBASE T connection If AAUI and LocalTalk are connected your Macintosh uses the AAUI connection About Macintosh networking Your Power Macintosh can connect to a network that consists of as few as two computers or as many as thousands or even millions of computers and other devices The network allows you and the other people connected to it to share information access remote services and share computing resources such as printers and modems A network extends the features of your Macintosh by extending your reach to the services and resources provided on the network For example your computer alone lets you store retrieve and modify information on floppy disks hard disks and CD
100. le menu Waking your computer from sleep To wake the computer from sleep press a key on the keyboard It may take a moment or two for the computer to awaken The documents and application programs you had open when the computer went into sleep are still open and unsaved changes are preserved Accessing a sleeping computer over a network If your computer is being used as a server other users can still access it over a network while it is asleep The network connection does not have to be established before the computer goes to sleep You can set server options in the Energy Saver control panel scheduling automatic startup and shutdown You can set your computer to start up and shut down at specified times using the Energy Saver control panel To learn more about the Energy Saver control panel see the information on saving energy in Macintosh Guide available in the Guide menu Turning the computer off Using the Power key To turn the computer off using the Power key on the keyboard follow these instructions 1 Ifthe computer is in sleep press the Power key or any other key on the keyboard except Caps Lock to wake it For information on the sleep feature of your Macintosh see Saving Energy With the Energy Saver Control Panel earlier in this chapter 2 Press and hold the Power key on the keyboard for about 2 seconds The following dialog box appears on the screen computer now Are you sure y
101. le in the Guide menu m Check the screen for any clues Is a menu selected What programs and document icons are open Note anything else that seems relevant If you were typing text and were not able to save it before the problem occurred you can write down the parts of the text still visible on the screen so that some of your work will be easy to replace m Ask other Macintosh users about the problem youre having they may have a solution for it If you need repair service consult the service and support information that came with your computer for instructions on how to contact an Apple authorized service provider or Apple for assistance If you know that the problem is with a particular application program contact the manufacturer of that software for assistance Start over Often you can eliminate a problem simply by clearing the computer s memory and starting over If you can save any open documents before restarting the Macintosh If your system is frozen and does not respond to anything you do or if you have a bomb message on the screen saving may not be possible You can try pressing Option Esc to quit the program in use when the problem occurred if this works you can then save the documents open in other programs before restarting Be sure to restart the computer immediately after you save your documents quitting a program using Option Esc may leave corrupted data in the computer s memory This c
102. lication programs you use System software is kept in the folder called the System Folder When you turn on your computer it looks for a startup disk which is a disk that contains the system software The startup disk is usually the hard disk that s inside your computer though another hard disk or a floppy disk can also be a startup disk The accessory kit that came with your Macintosh provides system software on either a set of floppy disks or a CD ROM disc You can use the floppy disks or the CD ROM disc to install the system software on your Macintosh if you need to do so When should you install system software Your Macintosh came with all the necessary system software installed on its internal hard disk so you don t need to install system software on that disk unless you encounter software problems If you have a new hard disk or a newly initialized hard disk that doesn t contain system software or if you want to upgrade to a more recent version of system software on a hard disk follow the instructions in Installing System Software later in this section When should you reinstall system software If you have a problem with your system software you may see this icon in the middle of the screen If this icon appears follow the instructions in Repairing a Damaged Disk earlier in this chapter to test your startup hard disk and repair any damage If repairing the disk doesn t help follow the instructions in
103. m needs more memory Use the programs Info window to give it more memory For more information on increasing a programs memory see the Memory topic of Macintosh Guide available in the Guide menu The program is a non Power Macintosh application program running in emulation mode that requires a separate floating point unit FPU It cannot use the built in FPU on your computer s microprocessor Check the documentation that came with the program or contact the programs manufacturer to find out if the program requires the FPU found in a non Power Macintosh chip If it does you may need to upgrade to a Power Macintosh version of the program or install software that emulates a non Power Macintosh FPU See your dealer for this software Sometimes incompatible system extensions or control panels can cause software problems Restart while holding down the Shift key to temporarily turn off all system extensions If your program works normally after you do this use the Extensions Manager control panel to turn off individual extensions and control panels For detailed instructions see the Customizing Your Computer topic of Macintosh Guide available in the Guide menu If your program performs better when a particular extension or control panel is turned off contact the software s manufacturer for information or an upgrade Troubleshooting 91 92 Chapter 6 A dialog box with a bomb appears whe
104. ms The following suggestions should work for all printers m Check your printer settings in the Chooser making sure you have selected the correct printer m Next turn off the computer and printer and check the printer cable connections m If neither of these suggestions solves the problem reinstall your printer driver If your printer is an older model do not use the driver that came with the printer Instead use the updated printer drivers provided on the system software CD ROM that came with your Power Macintosh These drivers are created especially for use with the Power Macintosh Obtaining updated Apple software Chapter 6 Apple software updates include all of the latest versions of Apple software including most printer drivers system enablers and updates to utilities networking and communication software IMPORTANT Be sure to read the posted Apple Software License Agreement before installing any software Currently Apple s Customer Service Division CSD posts Apple software updates to the following online services a AppleLink a eWorld CompuServe m Internet Apple Computer Higher Education gopher server m Internet ftp info apple com formerly ftp austin apple com m Internet ftp support apple com Specific paths and details for each service follow IMPORTANT Although specific paths for each service are provided in the sections that follow online information is subject to change If you have t
105. nformation Note To control the volume of your external speakers use the Sound amp Displays control panel to control volume and to set other options for playing sound through the external speakers If you are playing an audio CD you may also need to adjust the volume control in the program youre using to play CDs Connecting video equipment Chapter 3 You can connect video equipment to your Power Macintosh so that you can display edit and store video images on the computer You can also view or record the computer s images on a television or videocassette recorder VCR In this section you will learn to connect video equipment for input so that you can view video on your monitor capture single video images or save digitized video in files connect video equipment for output so that you can display or record images or sound from the computer Your Power Macintosh can display and use video images from a variety of sources To view video on your monitor you connect video equipment to the video input port on the computer To display or record the computers output on videotape you connect video equipment to the video output port Your Macintosh can work with two major video formats a S video composite video S video is a high quality video format used by many video cameras and VCRs Most televisions most VCRs and laserdisc players use the composite format To find out which format your equipment uses check
106. ng your system for 65 obtaining Apple software updates from 107 108 ISDN networks 64 ISO 9660 CD ROM discs problems using 101 K keyboard connecting 7 8 illustration 2 40 positioning 131 132 safety instructions for 136 special keys on 155 156 typing produces nothing on screen 94 95 keyboard cable checking connections 93 94 connecting 7 8 illustration 2 keyboard shortcuts 37 38 159 keyboard tray 132 Key Caps program 157 158 L learning the basics 15 16 liquid spills on the computer equipment 134 135 136 138 139 LocalTalk network connecting to 64 65 locking unlocking the mouse 143 144 Look For button Macintosh Guide 29 33 34 Macintosh Guide activating the text box 33 closing 34 35 going to the next step 30 32 34 Huh button 35 Index button 29 31 32 Look For button 29 33 34 moving the window out of the way 35 returning to the main window 30 32 35 Topics button 29 30 using the scroll bar 31 using the slider 31 using the zoom box 35 Macintosh Shortcuts 37 38 Macintosh Tutorial 15 16 memory See also RAM expanding 62 63 not enough memory message 72 91 shared libraries and 72 96 virtual 71 Memory control panel 91 96 menu bar 17 menu opening 16 17 microphone connecting 2 45 46 miniplugs 43 44 47 modem port GeoPort 40 41 moisture or wetness computer exposure to 134 135 139 monitor See also screen brightness control 13 85 136 cleaning 141 c
107. nt connecting 42 48 Audio File Access CD ROM extension 100 Audio In Out ports on video equipment 51 53 55 57 Audio In port on stereo speakers 47 audio input output ports on computer 41 42 45 51 53 55 57 automatic startup shutdown 20 A V panel 42 backing up files and disks 71 programs 68 Balloon Help 36 battery in computer s clock replacing 86 blinking question mark icon troubleshooting 86 87 116 bomb icon message troubleshooting 81 83 92 102 BOOTP bootstrapping protocol 65 brightness control on monitor 13 85 136 C cables audio 45 50 57 checking connections 85 93 keyboard 2 7 8 monitor 2 6 mouse 7 8 93 network 64 safety instructions for 135 SCSI 59 61 62 stereo speaker 47 video 50 57 Caps Lock key 155 carpal tunnel syndrome 130 CD ROM discs can t open a document on 100 damaged 100 ejecting 75 eject unexpectedly 100 icon doesn t appear on desktop 99 inserting 68 74 overview 73 playing audio CDs 76 problems using ISO 9660 or High Sierra discs 101 removing scratches on 100 safety instructions for 138 139 saving changed information 100 starting At Ease from 98 This is not a Macintosh disk Do you want to initialize it message 100 using Photo CDs 77 CD ROM disc that contains system software starting the computer from 110 CD ROM drive computer won t restart after copying software to System Folder 90 97 computer won t restart with a disc in the drive 86
108. ntosh icon 88 This is not a Macintosh disk Do you want to initialize 1t 100 Unable to locate host 65 what to do about 81 82 83 92 Escape key 156 Ethernet network connecting to 64 65 Ethernet ports 40 41 eWorld program 105 106 expansion card installing 145 154 power requirements of 146 expansion slots 145 151 access covers for 41 extended miniplugs 43 Extensions Manager control panel 84 91 92 100 103 external stereo speakers connecting 47 48 eye fatigue from computer use 129 131 133 F fatigue tips for avoiding 133 FDDI networks 64 File menu Eject CD command AppleCD Audio Player program 75 98 Put Away command 75 98 files See also documents backing up 71 file sharing CD ROM discs and 78 Finder activating 28 35 floating point unit FPU 91 floppy disk drive illustration 40 floppy disks backing up 71 can t eject 89 90 140 computer can t read 89 repairing 114 115 safety instructions for 137 folders See System Folder Utilities folder Foreign File Access extension 100 101 formatting a hard disk 109 111 frozen pointer 93 Function keys 156 furniture arranging to prevent discomfort 131 132 G graphics using Photo CDs 77 grave accent typing 158 grounding the computer 3 135 Guide menu See also Macintosh Guide Shortcuts command 37 38 Show Hide Balloons command 36 using 16 17 24 27 28 H hard disk backing up files on 71 can t start up from 112 113
109. ntosh and turn off the VCR or camera Then follow these steps Assemble the cables you need to connect the VCR or camera to the Macintosh Depending on what kind of ports your VCR or camera has you ll need different cables available at an electronics supply store If your equipment has an S video port you ll need the following cables Video cable with S video connectors at each end JD cin S video S video Audio cable with dual RCA connectors plugs at each end ami i om li RCA RCA If your equipment has a composite video port for an RCA type port you Il need an all in one cable three joined cables one video and two audio with RCA type connectors at each end The red connector is for the right audio port the white connector is for the left audio port and the yellow connector is for composite video I i cE eee T gt ph RCA RCA Attach one end of the video cable to the Video Out port on the VCR or camera Follow the directions that came with the VCR or camera Plug the other end of the video cable into either the S video input port F or the composite video input port F on the Macintosh If the connector doesnt slide easily into the port realign it and try again Don t use force which could damage the computer or cable Plug the RCA connectors on the audio cable into the left and right Audio Out ports on the VCR or camer
110. o equipment has a cable with a stereo miniplug connector or two RCA type connectors cpm RCA I aie Stereo miniplug cHe lT RCA RCA Place the audio equipment near the Macintosh Shut down the Macintosh and turn off the audio equipment Attach the cable to the audio equipment and to the appropriate sound or audio port on the Macintosh To hear or record incoming sound on the computer using a cable with a stereo miniplug connect the audio equipment to the sound input port If youre using a cable with two RCA type connectors connect the audio equipment to the right and left audio input ports 4 on the A V panel described in About Your Computer s A V Panel earlier in this chapter To record the sound produced by the computer or play that sound through external speakers using a cable with a stereo miniplug connect the audio equipment to the sound output port 4 described in About Your Computer s Sound Ports earlier in this section If youre using a cable with two RCA type connectors connect the audio equipment to the right and left audio output ports 4 on the A V panel described in About Your Computer s A V Panel earlier in this chapter Turn on the computer and the audio equipment Youre now ready to begin listening to and working with sound For more information on working with sound see the Sound topic of Macintosh Guide availa
111. omputer using the Disk Tools floppy disk or if you have a built in CD ROM drive with the CD ROM disc that contains system software For instructions on how to start up your computer from the CD ROM disc see Starting Up From a CD ROM Disc in the section Initializing a Hard Disk later in this chapter Then follow the instructions in Repairing a Damaged Disk later in this chapter to test your startup hard disk and repair any damage If repairing the disk doesn t help follow the instructions in Installing or Reinstalling System Software later in this chapter to reinstall system software on your startup hard disk Icons do not appear correctly on your screen You need to rebuild the desktop a process that helps your Macintosh keep track of files and folders on your hard disk For instructions see Rebuild Your Desktop Regularly in the section If You Have Trouble earlier in this chapter Your Macintosh can t read a floppy disk If you see a message that a floppy disk is unreadable try one of the following If the disk has never been used you may simply need to initialize it For instructions see the Disks topic of Macintosh Guide available in the Guide menu The disk may be damaged See Repairing a Damaged Disk later in this chapter for information on testing and repairing disks If the disk is a high density disk previously used on another computer the disk may have been form
112. on a nearby object for a long time This problem occurs because the eye muscles must work harder to view an object that s closer than about 20 feet 6 meters Improper lighting can hasten the development of eye fatigue Although eye fatigue is annoying there s no evidence that it leads to permanent damage Whenever youre engaged in an activity that involves close up work such as reading a magazine doing craft work or using a computer be sure to have sufficient glare free lighting and give your eyes frequent rest breaks by looking up and focusing on distant objects Remember to have your eyes examined regularly To prevent discomfort and eye fatigue m Arrange your work space so that the furniture is properly adjusted for you and doesn t contribute to an awkward working posture a Take frequent short breaks to give your muscles and eyes a chance to rest Arranging your office Here are some guidelines for adjusting the furniture in your office to accommodate your physical size and shape An adjustable chair that provides firm comfortable support is best Adjust the height of the chair so your thighs are horizontal and your feet flat on the floor The back of the chair should support your lower back lumbar region Follow the manufacturer s instructions for adjusting the backrest to fit your body properly When you use the computer keyboard your shoulders should be relaxed Your upper arm and forearm sh
113. onnecting 4 6 electromagnetic emissions from 133 illustration 2 40 positioning 4 132 safety instructions for 136 turning on 11 using a television as 57 monitor cable 2 6 monitor port 6 41 monitor power cord 2 4 5 monitor power socket 41 Monitors control panel 85 mouse cleaning 141 143 connecting 7 8 illustration 2 40 learning to use 15 16 locking unlocking 143 144 proper positioning of 132 troubleshooting 93 mouse button 15 16 mouse cable checking connections 93 connecting 7 8 mouse pad 15 mouse shortcuts 37 38 musculoskeletal discomfort from computer use 129 130 133 N network cables connecting 64 networks backing up files on 71 connecting to 64 65 sharing a CD ROM disc on 78 network server options sleep state and 20 normal installation of system software 117 119 Numeric keys 156 O office furniture arranging to prevent discomfort 131 132 online help See Balloon Help Guide menu Macintosh Guide online services obtaining Apple software updates from 104 108 Open Close button on CD ROM drive 40 74 75 98 opening the computer 146 147 Option key 156 Key Caps program and 157 158 p parameter RAM 85 PC Exchange control panel 95 96 PCI See Peripheral Component Interconnect PCI cards performance decreases after adding software troubleshooting 103 Peripheral Component Interconnect PCI cards 64 145 Photo CDs 77 102 pointer See arrow pointer ports AAUI Ethernet 40 41 ADB 7
114. ontinue with the instructions in this chapter When youre ready to connect other equipment to your Macintosh see the instructions in Chapter 3 Turning the computer on To turn on the computer for the first time follow these steps 1 Turn on your monitor See the information that came with your monitor for the location of the power switch On Apple monitors the power switch is located on the front of the unit By the way When the monitor is plugged into the computer you only need to turn on the monitor once From now on the monitor will turn off automatically when you shut down the computer and it will turn on automatically when you start up the computer If the monitor is not plugged into the computer it must be turned on separately each time you turn on the computer Getting Started 9 2 Turn on your computer by pressing the Power key on the keyboard or pressing the power button on the front panel of the computer The Power key is marked with a triangle Its location depends on which keyboard you have Mas ea eRe ae You hear a tone from the computer as it starts up 10 Chapter 1 Check to see what s on your screen You Il see a sequence of messages describing what is happening followed by the Energy Saver dialog box If youre a beginning Macintosh user press the Return key a If youre an experienced Macintosh user you may want to set your en
115. oppy disk or if you have a built in CD ROM drive with the CD ROM disc that contains system software For instructions on how to start up your computer from the CD ROM disc see Starting Up From a CD ROM Disc in the section Initializing a Hard Disk later in this chapter Then follow the instructions in Repairing a Damaged Disk later in this chapter to test your startup hard disk and repair any damage If repairing the disk doesn t help follow the instructions in Installing or Reinstalling System Software later in this chapter to reinstall system software on your startup hard disk When you try to start up from a floppy disk a disk icon with an X appears in the middle of the screen and the floppy disk is ejected This icon indicates that the floppy disk you tried to start up from is not a startup disk Wait a few seconds The computer should start up from its internal hard disk Make sure you insert floppy disks only after the computer has begun starting up Troubleshooting 87 88 Chapter 6 A sad Macintosh icon appears and the computer won t start up This icon indicates that your Macintosh cannot start up because of a problem with the system software or the computer hardware Eject any floppy disks by turning off the computer and then holding down the mouse button while you turn the computer on again Try starting up with the Disk Tools floppy disk or Gf you have a built in CD ROM drive w
116. or your specific needs you can customize your system software installation You use custom installation to install or update one or more specific files or to save space on your hard disk by installing only the files you want To install customized system software follow these steps Start up your computer from disk 1 from your set of system software disks or the CD ROM disc that contains system software See Starting Up From a Floppy Disk or Starting Up From a CD ROM Disc in the section Initializing a Hard Disk earlier in this chapter The Installers Welcome screen may appear or you may have to double click the System Software Installer icon to open the Installer program Troubleshooting 123 124 Chapter 6 Click OK The Easy Install dialog box appears Choose Custom Install from the pop up menu System 7 5 2 Easy Install Custom Install Custom Remove The Custom Install dialog box appears listing all available system software components System 7 5 2 Installation Custom Install Check features to be installed t O System Software b O Printing t O Networking Software t CO Utility Software t O Multimedia Software t O Compatibility Software t C Fonts t C Apple Menu Items Disk space available 36 259K ro Destination Disk L Scroll through the list of components clicking the checkbox next to each component you want to install You can see and select individual item
117. orrupted data is erased when you restart the computer To restart your Macintosh try the following solutions f you can choose Restart from the Special menu or from the dialog box that s on the screen Dialog boxes contain messages from the computer If something goes wrong a message may appear on the screen asking you to restart the computer f you can t choose Restart press the Power key on the keyboard Select Restart from the dialog box that appears f the Power key on the keyboard doesn t work hold down the 3 and Control keys while you press the Power key on the keyboard marked with a triangle This key combination restarts the computer Use this key combination only when you can t choose Restart from the Special menu Troubleshooting 83 84 Chapter 6 Turn off your computer with the power button on the front panel of the computer wait at least 10 seconds and then turn it on again If the computer does not turn off try pressing and holding down the power button for 3 to 4 seconds a f the power button doesn t turn off the computer unplug your Macintosh a lf you suspect that the problem is with other equipment such as a printer or an external hard disk that s attached to your computer turn that equipment off and restart the Macintosh Rebuild your desktop regularly A process known as rebuilding the desktop helps your Macintosh keep track of data on your startup disks
118. ory meaning that the player cannot write information onto CD ROM discs A wide selection of CD ROM discs is available for entertainment education and business A typical disc can hold over 650 megabytes MB of information the equivalent of 270 000 pages of text up to 8 hours of speech or music depending on the sound quality hundreds of high resolution images or any combination of text sound and graphics 73 Inserting a CD ROM disc Follow these instructions to insert a CD ROM disc into your CD ROM drive Then follow the instructions provided with your disc as well as the instructions in this manual 1 Start up your Macintosh computer if it s not already on 2 Press the Open Close button to open the tray of the CD ROM drive nT button The tray opens 3 Place a CD ROM disc in the tray with the disc label facing up Make sure the disc is lying flat and centered in the tray If you are using a small 8 cm disc make sure it is centered within the inside ring on the tray In a few moments an icon for the CD ROM disc appears on your screen 74 Chapter 5 Ejecting a CD ROM disc Follow these instructions to open the tray and eject a CD ROM disc from your computer IMPORTANT You may not be able to eject a disc if it is being shared To turn off file sharing use the Sharing Setup control panel 1 Open the tray There are several ways to open the tray of your CD ROM drive If a CD ROM disc i
119. ou want to shut down your 3 Press the Return key on the keyboard or click the Shut Down button in the dialog box Getting Started 21 22 Chapter 1 Using the Shut Down command You can also turn your computer off by using the Shut Down command in the Special menu Follow these steps If the computer is in sleep press the Power key or any key on the keyboard except Caps Lock to wake it Move the tip of the arrow to the word Special at the top center of the screen If the word Special does not appear in the menu bar at the top of the screen youre not working in the Finder the program you need to be in when you shut down your computer Choose Finder from the Application menu at the far right of the menu bar Then try step 2 again With the tip of the arrow on the word Special press and hold down the mouse button While holding down the mouse button move the arrow until the words Shut Down are highlighted then release the button Trouble If a problem with the computer prevents you from using the Power key on the keyboard or choosing Shut Down for example if the computer freezes so that the pointer does not respond to the mouse you can turn off the computer by pressing the power button on the front of the computer Use this method only if you cannot choose Shut Down or Restart when you press the Power key on the keyboard or when you open the Special menu IMPORTANT You could los
120. ould form an approximate right angle with your wrist and hand in roughly a straight line Health Safety and Maintenance Tips 131 Shoulders relaxed Forearms and hands in a straight line Forearms level or tilted up slightly Lower back supported Thighs horizontal 132 l Appendix A You may have to raise your chair so your forearms and hands are at the proper angle to the keyboard If this makes it impossible to rest your feet flat on the floor you can use a footrest with adjustable height and tilt to make up for any gap between the floor and your feet Or you may lower the desktop to eliminate the need for a footrest Another option is to use a desk with a keyboard tray tha s lower than the regular work surface Position the mouse at the same height as your keyboard Allow adequate space to use the mouse comfortably Arrange the monitor so the top of the screen is slightly below your eye level when youre sitting at the keyboard The best distance from your eyes to the screen is up to you although most people seem to prefer 18 to 28 inches 45 to 70 cm Position the monitor to minimize glare and reflections on the screen from overhead lights and windows You may want to use a tiltable monitor stand The stand lets you set the monitor at the best angle for viewing helping to reduce or eliminate glare from lighting sources you can t move 45 70 cm 18 28 in Top of the screen at or slightly below eye level You
121. ound output port 4 S video ports IN and OUT by IN OUT Connects your Macintosh to SCSI equipment such as external hard disk drives and scanners Connects your Macintosh to a high speed Ethernet network using an adapter Connects your Macintosh to a high speed 10BASE T Ethernet network Connects an external modem GeoPort Adapter or LocalTalk cable to your Macintosh Connects your Macintosh to a printer LocalTalk network or GeoPort Adapter Connects your Macintosh to an Apple PlainTalk microphone or other audio input equipment Connects your Macintosh to headphones externally powered amplified speakers or other audio output equipment Connects your Macintosh to VCRs laserdisc players video cameras or other video equipment that uses an S video connector lt SCSI port lt gt Ethernet port AAUI lt gt Ethernet port 10BASE T Modem port GeoPort E Printer port GeoPort Sound input port X Sound output port T PT S video ports IN and OUT Monitor port IOI Apple desktop bus ADB port Audio input ports 4 left amp right Audio output ports 4 left amp right Access covers for expansion slots 3 Security lock ports i Composite video ports IN and OUT a gt a IN OUT 7 Power socket Monitor power socket IOI Monitor port Apple Desktop Bus ADB port 4 Audio input ports left amp right
122. our network administrator or Internet access provider can provide this information a Internet IP address for example 192 3 232 55 Domain name and domain name server address A domain connects an Internet address to a name for your site for example acme com Enter your Domain name or type a period a Gateway address This address provides the path the information will take through the network at your site to reach the Internet Subnet mask A subnet mask further defines the location of your machine You don t need to change the default unless instructed to do so by your network administrator If you re using a server on the network that will be issuing you an Internet address using a technique called bootstrapping then you need to decide what protocol you will use BOOTP BOOTStrap Protocol or DHCP Dynamic Host Configuration Protocol Your network administrator will tell you which to choose If you see an error message after configuring your AppleTalk and TCP IP control panels such as Unable to locate host or Could not create a socket this could indicate a problem in the TCP IP configuration Contact your network administrator for additional assistance Connecting Additional Equipment 65 Read this chapter for information on installing and working with application programs on your computer Installing and Using Application Programs Installing application programs Your computer has several appl
123. p your Macintosh away from sources of liquids such as wash basins bathtubs shower stalls and so on a Protect your Macintosh from dampness or wet weather such as rain snow and so on Read all the installation instructions carefully before you plug your Macintosh into a wall socket Keep these instructions handy for reference by you and others m Follow all instructions and warnings dealing with your system WARNING Electrical equipment may be hazardous if misused Operation of this product or similar products must always be supervised by an adult Do not allow children access to the interior of any electrical product and do not permit them to handle any cables Handling your computer equipment Follow these guidelines for handling your computer and its components When setting up your computer place components on a sturdy flat surface and carefully follow all setup instructions When connecting or disconnecting a cable always hold the cable by its connector the plug not the cord Turn off your computer and all its components before connecting or disconnecting any cables to add or remove any component Failure to do so could seriously damage your equipment Never force a connector into a port If the connector and port do not join with reasonable ease they probably don t match Make sure that the connector matches the port and that you have positioned the connector correctly in relation to the port Take
124. pansion cards must not exceed the limits specified for your Macintosh model If you have more than one expansion card installed check the information that came with your cards to make sure that their power consumption is within the limits specified in the Technical Information booklet Turn off the computer Leave the computer plugged in to ground it and protect its components from static electricity damage Loosen the four large screws at the corners of the back panel Do not completely remove the screws or the back panel a ars L A p ME 2 Remove the cover from the computer 3 147 Installing an Expansion Card TT EL COC EEEREN PETE HITELI FIAI PERRET FETT ae ir EEN Slide the cover away from the back panel an inch or two Then raise the cover straight up and off the computer 4 Touch the metal part of the power supply case inside the computer to discharge static electricity Always do this before you touch any parts or install any components inside the computer Power supply 148 Appendix B 5 Lower the retainer Squeeze the sides of the retainer and pull down To lower the retainer squeeze the sides to unlatch tt Installing an Expansion Card 149 6 Being careful not to touch the sharp edges pull out
125. pen the Memory control panel and turn off Modern Memory Manager For more detailed instructions see Tips for PowerPC Based Computers in the Memory topic of Macintosh Guide available in the Guide menu Solutions to CD ROM problems Problems using the CD ROM drive The CD ROM drive icon does not appear on screen If you have other internal SCSI devices attached to your computer make sure that each device has a unique SCSI ID number If your CD ROM drive was installed in your computer at the factory it has SCSI ID 3 Refer to the documentation that came with your SCSI devices if you need to reset SCSI ID numbers Note Your computer also has an external SCSI connector All devices on the same SCSI chain must have unique ID numbers but devices on different SCSI chains may use the same SCSI ID number For example you could have a CD ROM drive with ID number 3 connected to the internal SCSI chain and a tape drive with ID number 3 connected to the external SCSI chain If you installed a CD ROM drive after you bought your computer make sure the CD ROM software that came with the drive is installed See the manual that came with the CD ROM drive for software installation instructions If you reinstall the CD ROM software make sure to restart your computer after you reinstall the software You installed a CD ROM drive after you bought your computer and your computer won t restart after you ve copied software for your CD
126. perienced Macintosh user turn to the section Saving Energy With the Energy Saver Control Panel later in this chapter to learn how to set energy saving options for your computer Then turn to Chapter 2 Getting Help to learn about Macintosh Guide your main source of information when youre working with the Macintosh If you want to connect additional equipment such as a microphone to your computer see Chapter 3 Connecting Additional Equipment for instructions If you want to install application software on your computer see Chapter 4 Installing and Using Application Programs You ll need this information to properly set up any software programs specifically designed for Power Macintosh computers IMPORTANT If you need to turn off your computer at any point please see Turning the Computer Off later in this chapter It is very important to use the correct procedure for shutting down your Macintosh before turning it off Learning the basics If you are new to the Macintosh you should begin by looking at the easy to use program called the Macintosh Tutorial The tutorial teaches you the basic skills you ll need to use your computer To start the tutorial follow these steps 1 Slide your mouse along your mouse pad or desk Hold the mouse as shown with the cable pointing away from you Rest the heel of your palm on the desk and grasp the sides of the mouse between your thumb and fingers Use your wrist
127. programs which you use to create documents and do other work Application Icons like this one represent documents which you can create and edit Document Icons like this represent folders A folder contains other icons Folder 7 To throw away an item you no longer want drag it to the Trash icon and choose Empty Trash from the Special menu Trash Windows Windows are boxes that display text graphics or icons To change the shape or position of a window or to close the window use the elements shown here Close box Title bar To close a window To move a window drag it by the middle of the title click the close box bar anywhere in the bar except the small boxes a ALE Ek FI 1ST FPE i fi ld dJ F pipi Scroll arrow To bring hidden portions of a window s contents into view click one of the four scroll arrows Size box To change the shape or size of a window drag the size box Saving energy with the Energy Saver control panel When you save energy you save natural resources and reduce pollution Your Power Macintosh contains features that automatically save energy You can increase the energy savings by using the Energy Saver control panel to turn your computer off if you won t be using it for a while for example overnight or over the weekend The Energy Saver dialog box shown in step 3 of Turning the Computer On earlier in this chapter appears every time you start your computer until you open the En
128. puter Continue to hold down the key until you see the Welcome to Macintosh message Starting up from a floppy disk To initialize test or repair a hard disk or to install system software or CD ROM software on a hard disk you need to start up your computer from another disk If you don t have a built in CD ROM drive you can start up the computer using one of these floppy disks Disk Tools or disk 1 from your set of system software disks that came with your computer To start up your computer using a floppy disk follow these steps Shut down your computer Insert the floppy disk into the disk drive If you want to initialize test or repair your hard disk use the Disk Tools disk to start up your computer If you want to install system software use disk 1 from your set of system software disks Turn on the computer How to initialize a hard disk You initialize an Apple SCSI hard disk by using a program called Drive Setup which is on the floppy disk labeled Disk Tools that came with your computer If your computer came with a CD ROM drive and you didnt receive floppy disks you can find Drive Setup on the CD ROM disc that contains system software To initialize a hard disk from another manufacturer use the utility software that came with the hard disk Start up your computer from the Disk Tools disk or the CD ROM disc that contains system software See Starting Up From a CD ROM Disc or Starting Up From
129. r s brightness control and turn it up if necessary m The Macintosh or the monitor is not getting power If you have a separate monitor check that the monitor is plugged in and turned on and that the monitor cable is firmly connected to both the computer and the monitor Check that the computer s power cord is firmly connected to the computer and plugged into a grounded electrical outlet and that the outlet has power If you have more than one monitor and only one is dark check that it is set up correctly in the Monitors control panel For information on using more than one monitor see the Monitors topic of Macintosh Guide available in the Guide menu If none of these steps solves the problem you may need to reset your computers parameter RAM PRAM Reset PRAM by turning off the computer and disconnecting all external SCSI devices Next restart the Macintosh while holding down the key combination Option p r Wait for the second startup chime then release the keys Note that the caps lock key must be in the up position This procedure won t work with the uppercase P and R keys If you are displaying video from your computer on a television screen it is normal for your computer monitor to be dark Troubleshooting 85 86 Chapter 6 The computer s clock keeps time inaccurately Your computer has a clock that runs continuously When the computer is turned off a battery keeps the clock
130. rocessing power or other purposes The cards fit into connectors called expansion slots inside the computer Your Macintosh has three expansion slots each designed to accept a Peripheral Component Interconnect PCI card Install only expansion cards that come with Macintosh drivers and are compliant with the PCI 2 0 standard NuBus cards cannot be used in these expansion slots There is also an expansion slot that contains the computer s processor card The processor card can be upgraded by replacing it with a more powerful processor card WARNING To avoid damaging your computer and expansion card do not attempt to install any expansion card without first checking the documentation for that card If the documentation specifies that an Apple certified technician must install the card usually because the installation requires special training or tools consult the service and support information that came with your computer for instructions on how to contact an Apple authorized service provider or Apple for assistance If you attempt to install the card yourself any damage you may cause to the computer or card will not be covered by the limited warranty on your computer If the card is not an Apple labeled product check with an Apple authorized dealer or service provider to see if you can install it yourself 145 146 Expansion card power requirements Card installation Appendix B 1 The combined power consumption of ex
131. rouble finding Macintosh related information online see the service and support information that came with your computer AppleLink Apple software updates are posted to the APPLE SW UPDATES board located in the following path AppleLink Services main window Software Sampler Apple Software Updates eWorld Apple software updates are posted to the Apple Software Updates board located in the following path Computer Center Apple Customer Center Apple Software Updates Ask Apple Online Technical Support You can also get your questions answered through Ask Apple Online Technical Support available through eWorld You can expect a response to your posted question the next business day after posting it To use Ask Apple Online Technical Support log on to eWorld and go to the Computer Center building in the Town Square Use the following path Apple Customer Center shortcut APPLE Apple Technical Support formerly Quick Answers shortcut SUPPORT How Do I Use This Area or Ask Apple USA Inside How Do I Use This Area you can choose among the following folders to learn more about how to use Ask Apple Online Technical Support a What s New in Tech Support How to Use Tech Support a All About Apple Software Updates a Ask Apple USA FAQs m Who Maintains What Support Professional Series If You Need to Call Troubleshooting 105 106 Chapter 6 Inside the Ask Apple USA area you have a choice of
132. running If your clock begins to keep time inaccurately have an Apple authorized service provider replace the battery Consult the service and support information that came with your computer for instructions on how to contact an Apple authorized service provider or Apple for assistance When you start up a disk icon with a blinking question mark appears in the middle of the screen This icon indicates that your Macintosh cannot find the system software it needs to start up One of the following is probably the cause Your computer may be having a problem recognizing external equipment that uses the Small Computer System Interface SCSI Shut down the computer turn off all external SCSI equipment and disconnect the first SCSI device in the chain from your computers SCSI port Then restart the computer If the computer starts up after you disconnect your SCSI equipment refer to the manuals that came with the equipment for information on the proper way to connect SCSI equipment and assign SCSI ID numbers If you have a printer connected to your computer s SCSI port make sure your printer is not supposed to be connected to the printer port instead Check the manuals that came with your printer for information on how to connect it properly System software may not be installed on the startup hard disk the system software may be damaged or the hard disk may not be working properly Start up your computer using the Disk Tools fl
133. rver via the America Online file transfer protocol ftp gateway To do this you ll need an America Online account Once youre online follow these steps Use the keyword ftp to take you to the ftp area Click the FTP button disk with sunglasses icon In the favorite sites list double click ftp info apple com A dialog box will appear with the ftp info apple com welcome screen Click the OK button Double click the Apple Support Area folder to open it Double click the Apple Software Updates folder to open it Each time you open a folder a new Macintosh window opens Initializing a hard disk Before you can use a new disk the disk must be prepared so that the computer knows where to store information on the disk This preparation is called initializing or formatting the disk When do you need to initialize a hard disk The hard disk inside your computer was initialized at the factory so you shouldn t need to initialize it You need to initialize a hard disk only if one of the following is true You purchase a hard disk that has not been initialized at the factory Your hard disk is damaged If a hard disk needs to be initialized the disk s icon does not appear on the desktop when you start up the computer using another disk If the hard disk you want to initialize is not the startup disk you can use the Drive Setup program to initialize it Drive Setup is located on the floppy disk labeled Disk Tools that cam
134. s use the AppleCD Audio Player program available in the Apple menu Your audio CD software will only play tracks that contain audio information You can listen to an audio CD or audio tracks in the background while you do other work on your computer For more information about playing audio CDs see the CD ROM Discs topic of Macintosh Guide available in the Guide menu Working with Photo CDs You can use your CD ROM drive to open Photo CD images stored on Photo CDs A Photo CD image is a digitized version of a standard photograph that you can open and view on your computer screen You can do many things with the images on your Photo CDs Open and view the images individually on your computer screen View the images on your computer screen in a series as you would view a Slide presentation Copy and save the images print them paste them into word processing documents or other documents that accept graphics and edit them with a graphics application program Photo CD images are an excellent source of graphics for desktop publishing multimedia presentations business documents and professional quality graphic design For more information on working with Photo CD images see the CD ROM Discs topic of Macintosh Guide available in the Guide menu Using the Optional CD ROM Drive T7 78 Sharing a CD ROM disc over a network Chapter 5 You can share a CD ROM disc using your computer s file shar
135. s within each component by clicking the arrow to the left of the component then clicking the item you want to install To get additional information about each component listed click the box with the letter 7 in it to the right of the component Click Install Follow the instructions that appear on the screen When you see a message reporting that the installation was successful click Quit If a message reports that installation was not successful try installing again Follow the instructions on the screen 8 Restart your Macintosh The system software is installed and your computer is ready to use Don t forget to eject the CD ROM disc or floppy disk containing system software when you are finished Installing or reinstalling CD ROM software CD ROM software is a set of programs and files that allow your CD ROM drive to work correctly with your computer and allow it to play different kinds of CDs like Photo CDs or audio CDs If your computer came with a CD ROM drive installed the CD ROM software is part of system software and was preinstalled for you on your computer s hard disk It is also available on floppy disks and a CD ROM disc that came with your Macintosh If you added a CD ROM drive after you bought your computer the CD ROM software is probably on floppy disks that came with the drive When should you install or reinstall CD ROM software If your Macintosh came with the CD ROM drive already installed you don t
136. sed You can also expand your computer system by connecting other equipment to it The illustration of your Power Macintosh system shows where equipment should be connected to your Macintosh For instructions on connecting audio equipment or SCSI devices refer to the next two sections of this chapter For instructions on connecting other equipment such as a CD ROM drive see the manual that came with the equipment IMPORTANT Make sure each device you add is compatible with your computer and does not exceed the maximum power allowance for that device If it is a SCSI or ADB device make sure to turn off your computer before connecting the device For further information consult your Apple authorized dealer the manufacturer of the component you want to add or the Technical Information booklet that came with your computer 39 Speaker CD ROM drive optional CD ROM drive Open Close button Floppy disk drive Hard disk drive internal Power on light A green light indicates that the computer is on Power button 40 l Chapter 3 Microphone Keyboard optional Monitor lt 1 Power key Use this key to turn your computer on and off Your computer s ports and connectors SCSI port SG Ethernet port AAUI lt gt Ethernet port 10BASE T lt gt Modem port GeoPort Printer port GeoPort I Sound input port v S
137. sion card 4 Connecting amonitor 4 Connecting the mouse and keyboard 7 Connecting other equipment 9 Turning the computeron 9 Problems turning your computer on 13 Whats next 14 Learning the basics 15 Reviewing the basics 17 Saving energy with the Energy Saver control panel 19 Turning the computer off 21 Where to find answers 24 Contents Getting Help 27 Getting answers to your questions 28 Identifying objects on the screen 36 Learning useful shortcuts 37 Connecting Additional Equipment 39 Your computer ata glance 39 About your computers A V panel 42 Connecting audio equipment 42 Connecting video equipment 48 Connecting external SCSI devices 59 Expanding memory 62 Installing internal drives 63 Connecting network cables 64 Installing and Using Application Programs 67 Installing application programs 67 Working with several programs at a time 69 Backing up your files 71 Using Power Macintosh application programs 71 Using the Optional CD ROM Drive 73 Inserting a CD ROM disc 74 Ejecting a CD ROM disc 75 Playing audio CDs 76 Working with Photo CDs 77 Sharing a CD ROM disc over a network 78 Part Il 6 Part Ill Appendix A Appendix B Appendix C Troubleshooting 81 When you have questions 81 If you have trouble 81 Solutions to common problems 85 Solutions to CD ROM problems 97 If your computer s performance decreases 103 Solving printer problems 104 Obtaining updated Apple software 104 Initi
138. sions and then remove any CD ROM software files you copied by dragging them to the Trash Reinstall the software according to the instructions that came with the drive If this procedure doesnt solve the problem restart your computer using the Disk Tools floppy disk or the CD ROM disc containing system software that came with your computer For instructions on starting your computer using a floppy disk see Starting Up From a Floppy Disk later in this chapter Your computer won t restart and a CD ROM disc is in the CD ROM drive Your computer may be trying to start up from the CD ROM disc Press the Open Close button of your CD ROM drive to open the tray and remove the CD ROM disc Close the tray then restart your computer 90 Chapter 6 You can t start an application program or it quits unexpectedly Or when you try to open a program you see a message that not enough memory is available One of the following is probably the cause a The Macintosh ran out of memory Quit the programs that you have open and then open the program you want to use or restart your Macintosh Make sure virtual memory is turned on unless you changed the memory setting virtual memory was already turned on for you at the factory If it isn t use the Memory control panel to turn on virtual memory For more information on virtual memory see the Memory topic of Macintosh Guide available in the Guide menu m The progra
139. sktop reinstall system software on the hard disk See Installing or Reinstalling System Software later in this chapter m Check the ID numbers of all SCSI equipment connected to your computer Your computer has two SCSI chains an internal one and an external one All devices on the same SCSI chain must have unique ID numbers but devices on different SCSI chains may use the same SCSI ID number For example you can have a CD ROM drive with ID number 3 connected to the internal SCSI chain and a tape drive with ID number 3 connected to the external SCSI chain You cannot have two SCSI devices connected to the external SCSI chain that both use ID number 3 On the internal SCSI chain the computer itself has the ID number 7 and the factory installed hard disk has the number 0 If your computer came with a CD ROM drive installed it is also connected to the internal SCSI chain and has ID number 3 On the external SCSI chain SCSI devices are numbered from 0 to 6 or 1 to 6 if you have an additional hard drive installed its number is 0 Check that both chains of devices are terminated properly For information on setting SCSI ID numbers and terminating a SCSI chain see Chapter 3 of this manual and the manuals that came with your SCSI equipment a Test the disk following the instructions that come next How to test a hard disk You can test an Apple SCSI hard disk with the Drive Setup program which is on the floppy disk labeled Dis
140. standard monitors See the Technical Information booklet that came with your computer for a complete list This section contains instructions on connecting most types of monitors If you are connecting a monitor from a manufacturer other than Apple also refer to the instructions that came with the monitor Connecting the monitor power cord Monitors have two cords to connect a power cord and a monitor cable To connect the monitor power cord follow these steps Place the monitor next to the computer Keep these considerations in mind a Allow a few inches for air circulation around the computer and monitor m Make sure that the top of the screen is slightly below eye level when youre sitting at the keyboard Position the monitor to minimize glare and reflections on the screen from overhead lights and windows For further suggestions about locating your computer equipment consult Arranging Your Office in Appendix A in the section on health related information Connect the monitor power cord to the monitor On some monitors the cord is already attached Plug in the monitor power cord Some monitor power cords are designed to plug into the back of your computer Some monitor power cords must be connected to a grounded electrical outlet not to the computer Check the information that came with the monitor Monitor power socket Monitor power cord Q lt p S3
141. t such interference in a residential installation However there is no guarantee that interference will not occur in a particular installation You can determine whether your computer system is causing interference by turning it off If the interference stops it was probably caused by the computer or one of the peripheral devices If your computer system does cause interference to radio or television reception try to correct the interference by using one or more of the following measures Turn the television or radio antenna until the interference stops Move the computer to one side or the other of the television or radio Move the computer farther away from the television or radio Plug the computer into an outlet that is on a different circuit from the television or radio That is make certain the computer and the television or radio are on circuits controlled by different circuit breakers or fuses If necessary consult an Apple authorized service provider or Apple See the service and support information that came with your Apple product Or consult an experienced radio television technician for additional suggestions IMPORTANT Changes or modifications to this product not authorized by Apple Computer Inc could void the FCC Certification and negate your authority to operate the product This product was tested for FCC compliance under conditions that included the use of Apple peripheral devices and Apple shielded cabl
142. t the mouse and keyboard cables are connected properly and then restart the computer IMPORTANT Don t connect the mouse while the computer is turned on You may damage your computer Signals from the mouse are not reaching the computer either because the mouse needs cleaning or because there is something wrong with the mouse Clean the mouse according to the instructions in Appendix A of this book If you have another mouse or pointing device try connecting and using it Turn the computer off before connecting it If the new device works there is probably something wrong with the mouse you replaced If none of these procedures solves the problem consult the service and support information that came with your computer for instructions on how to contact an Apple authorized service provider or Apple for assistance 93 Troubleshooting Typing on the keyboard produces nothing on the screen One of the following is probably the cause Your system has a software problem Restart your Macintosh For instructions see Start Over in the section If You Have Trouble earlier in this chapter Check the startup disk and application program you were using when the problem occurred Make sure that all programs desk accessories and system extensions youre using are compatible with the system software If the problem recurs try restarting the computer with system extensions turned off To turn system extension off hold
143. the CD ROM disc that contains system software Application programs from other vendors can be reinstalled from backup copies you made If you don t have a CD ROM drive see the service and support information that came with your computer for information on how to contact Apple directly for assistance Replacing special software Special software consists of items such as control panels system extensions custom utilities fonts or Apple menu items that you may have had in your old System Folder To make sure that special software does not create any conflicts with other programs on your computer follow this procedure to safely replace these items in your new System Folder Copy any special software items from the Previous System Folder back to your System Folder one item at a time restarting the computer after copying each item IMPORTANT Be very careful not to replace copy over any of the files in the System Folder with files from the Previous System Folder Check after each restart to make sure your computer is not having any software problems If any of your special software items cause software problems contact the software manufacturer for assistance or an upgrade Doing a custom installation For most Macintosh users the Easy Install procedure described in the previous sections is appropriate because it automatically installs all the items you need However if youd like to select a combination of system software files f
144. the list of topics may look different Guide f 1 Click a topic urea Getting Help e 29 30 If you want to return to the main Macintosh Guide window click this Topics button On some computers it says Topics Chapter 2 Click Customizing Your Computer in the list of topics When you click any topic area a list of related questions appears on the right side of the Macintosh Guide window Tapiri Irise Losk For circi pari J l e TA STi To get instructions Hire cin i eer the thye aed daet click a question Chere Ha ira ed date Errai ae innie j Que PTT chee hear fe E ean aa plese DiE mhkin p ET heta benii ha pph a eer Diae ee dk i The Las i LEa Carer rouse and then click OK Click the question How do set the time and date and then click OK Or double click the question A small window appears with instructions for you to follow 4 E How dol set the time and date You set the time and date in the Date amp Time control panel You can also use the control panel to change how times and dates appear To begin click the right arrow Click here to see the next epee Or Read and follow the instructions in this window Macintosh Guide provides step by step instructions to answer the question you selected When you have completed each step click the right arrow in the lower right corner to see
145. the manual that came with your equipment S video connectors The S video connector is a round plug with several small metal pins You can plug this type of connector into your computer s S video input or output port S video connector IMPORTANT The S video connector resembles other Macintosh connectors such as those for a printer modem mouse or keyboard Don t confuse the connectors they re not interchangeable Composite video connectors Many video devices use composite video format instead of S video The cables for these devices have RCA type connectors plugs RCA type plug Connect the RCA connectors to the appropriate composite video port input or output on the A V panel on the back of your computer Connecting Additional Equipment 49 50 Chapter 3 Connecting video equipment for input to the computer When you connect video equipment to the Power Macintosh you can view video on the computer capture video images and hear the sound from the video equipment through the computers speaker The instructions that follow are for connecting a stereo VCR and video camera but you can use them as a model for connecting your computer to any video equipment Connecting a VCR or video camera for input Before you start do the following m Make sure that the VCR or camera has either a composite video RCA type port or an S video port Place the VCR or camera near the Macintosh Shut down the Maci
146. the next section Installing System Software to reinstall system software on your startup hard disk Installing system software Follow the steps in this section to do what is commonly called a normal installation of system software If you re installing system software on a hard disk for the first time make sure that your hard disk has been initialized a process that prepares the disk to store information If you see the hard disk s icon on the desktop when you start up the computer the disk has been initialized If no disk icon appears when you start up see Initializing a Hard Disk earlier in this chapter for instructions To do a normal installation follow these steps Start up your computer from the Disk Tools disk or the CD ROM disc that contains system software See Starting Up From a Floppy Disk or Starting Up From a CD ROM Disc in the section Initializing a Hard Disk earlier in this chapter Find and open the Disk First Aid icon You may need to look in a folder called Utilities to find Disk First Aid Disk First Aid After Disk First Aid starts follow the instructions on the screen Disk First Aid checks your hard disk for any problems When Disk First Aid has finished checking your hard disk choose Quit from the File menu Open the Drive Setup program You use the Drive Setup program to update your hard disk In the list of drives click your startup disk Open the Func
147. the next step When you have completed all the steps click the Topics or button in the lower left corner to return to the main Macintosh Guide window Now continue with the next section Slider Getting answers with the Index button In the Macintosh Guide window click the Index button An alphabetical list of subjects appears on the left side of the window 1 CLE A a Err a ee z hal SHIJELM SOF OR fer The rive eed iiet ire Gees re Lae rg thant hoe rede are oo change ferme amp then ipri hi rrem put rrey bocarzon peti Scroll bar change Te lisbeth Libel reer MGT th Pou oo ec AAT th ee E bee wi char Ts ao eet Scroll through the alphabetical list until the phrase background pattern is visible You can scroll through the list either by dragging the slider to the letter B or by using the scroll bar at the right of the list Click the phrase background pattern in the alphabetical list When you click any index entry a list of related questions appears on the right side of the Macintosh Guide window To get instructions click a question and then click OK Getting Help 31 32 If you want to return to the main Macintosh Guide window click this Topics button On some computers it says Topics Chapter 2 Click the question How do I change the background pattern and then click OK Or double click the question A small window appears wit
148. the tray and remove the CD ROM disc Close the tray then restart your computer Problems using CD ROM discs You insert a CD ROM disc but its icon doesn t appear on the Macintosh desktop Make sure that the disc label is facing up and the disc is centered in the tray If you re using a small 8 cm disc make sure it is within the tray s inner ring Make sure the tray is closed all the way Try restarting your computer Try starting your computer from the CD ROM disc that contains system software while holding the c key down If only the hard drive icon appears on the desktop then there may be a hardware problem with your CD ROM drive If the CD ROM icon appears above the hard drive icon try reinstalling your CD ROM software following the instructions in Installing or Reinstalling CD ROM Software later in this chapter If you installed the CD ROM drive after you bought your computer make sure the CD ROM software is installed Refer to the documentation that came with the CD ROM drive CD ROM software is already installed on Macintosh computers that come with CD ROM drives You can reinstall it by following the procedure in Installing or Reinstalling CD ROM Software later in this chapter Troubleshooting e 99 100 Chapter 6 Your computer displays the message This is not a Macintosh disk Do you want to initialize it when you insert a CD ROM disc in the CD ROM drive Make sure that the Foreign
149. the tray open by hand Do not wipe the lens with a paper towel or other abrasive surface If you need to clean the lens see an Apple authorized service provider for a lens cleaner Never transport your computer with a disc inside the CD ROM drive Keep your computer equipment away from any source of liquid such as wash basins bathtubs and shower stalls If you drink coffee or other beverages while youre at your computer take care not to spill Avoid exposing your equipment to damp or wet weather If your system is near a window be sure the window is closed in rainy weather The tray on your CD ROM drive automatically closes when you shut down your computer You may want to open the tray and take out your CD ROM disc before shutting down Health Safety and Maintenance Tips 139 140 Appendix A Ejecting a disk For instructions on ejecting a floppy disk or a removable media disk see the Disks topic of Macintosh Guide available in the Guide menu If you can t eject a floppy disk If you can t eject a floppy disk in the usual way try the following in order Hold down the and Shift keys and press the number 1 key at the upper left of your keyboard to eject a disk in the internal disk drive m Turn off the computer If the disk isn t ejected then hold down the button on your mouse or other pointing device while you turn the computer on again Locate the small hole near the disk drives opening
150. tions menu and choose Update Driver When the update process is finished quit Drive Setup Troubleshooting 117 10 Disk on which system software will be installed 11 12 13 118 Chapter 6 Shut down your computer Start up your computer from disk 1 from your set of system software disks or the CD ROM disc that contains system software See Starting Up From a Floppy Disk or Starting Up From a CD ROM Disc in the section Initializing a Hard Disk earlier in this chapter The Installers Welcome screen may appear or you may have to double click the System Software Installer icon to open the Installer program Click OK The Easy Install dialog box appears System 7 5 2 Installation Easy Install T Click the Install button to update to System Software version 7 3 2 on the selected disk This installation will include all of the updated System Software for this Macintosh Hard Disk _Switch Disk You click here to install the software you need To install the software on a different disk you click here Make sure that the hard disk named in the box is the one on which you want to install system software If it isnt click Switch Disk until the correct disk name appears Click Install Follow the instructions that appear on the screen If youre installing system software from floppy disks you see messages asking you to insert different disks 14 When you see a message reporting
151. ual RCA cable available at most electronics supply stores Connecting Additional Equipment 55 56 Chapter 3 Composite video connection for output from the computer Composite video Audio output output port ports left and right Video In Audio In ports port left and right Triple RCA oIYg cable available at most electronics supply stores Turn on the computer and the VCR Select line input on your VCR See the manual that came with your VCR for instructions on how to select the line input source For further instructions on how to record the computer s output on videotape and add voice annotation see the Video topic of Macintosh Guide available in the Guide menu Using a television as a monitor You can connect a television directly to the computer s S video or composite video output port and display the computer s images on the television This capability is especially useful if youre using your Macintosh to give a presentation and you have access to a large screen television Depending on the type of connectors your equipment has S video or composite video your connection should look similar to one of the following Television used as a monitor with an S video connection fi S video output Audio output S video In Audio In ports port ports port left and right left and right
152. uipment 52 53 55 57 video RAM expanding 63 videotape recording computer output on 54 56 virtual memory 71 91 virus detection programs 69 volume control for AppleCD Audio Player 101 for external speakers 48 101 VRAM See video RAM W X Y waking the computer 12 20 warranty on computer 82 145 wetness or moisture computer exposure to 134 135 139 windows hiding and showing 70 working with 18 work space arranging to prevent discomfort 131 132 Worldwide Web server Internet obtaining Apple software updates from 108 Z zoom box Macintosh Guide 35 Index 171 Power Macintosh Users Manual Includes setup troubleshooting and important health related Information for Power Macintosn 8500 series computers Apple Computer Inc 1996 Apple Computer Inc All rights reserved Under the copyright laws this manual may not be copied in whole or in part without the written consent of Apple Your rights to the software are governed by the accompanying software license agreement The Apple logo is a trademark of Apple Computer Inc registered in the U S and other countries Use of the keyboard Apple logo Option Shift K for commercial purposes without the prior written consent of Apple may constitute trademark infringement and unfair competition in violation of federal and state laws Every effort has been made to ensure that the information in this manual is accurate Apple is not responsibl
153. ur computer on If you don t see anything on the screen check these items to see if you can identify the problem Is the computer plugged into a power source If it is plugged into a power strip is the power strip turned on Is the computer turned on The power on light on the front panel of the computer should be on If it isn t on press the power button also on the front panel Are the keyboard and mouse cables connected correctly Don t connect or disconnect the keyboard or mouse cable while the computer is on You could damage your equipment Is the monitor power cord plugged in Is the monitor cable attached firmly to both the monitor and computer Is the monitor turned on Check the power on light on the front of the monitor Is the brightness control on the monitor adjusted correctly On most monitors the brightness control is marked with the symbol Is the computer asleep Press a key on the keyboard to wake the computer It may take a moment or two for the computer to wake up Getting Started 13 14 What s next Chapter 1 Youve finished setting up your computer Continue with one of the following steps If you are new to the Macintosh turn to the next section Learning the Basics When youve learned the basic Macintosh skills turn to the section Saving Energy With the Energy Saver Control Panel to learn how to set energy saving options for your computer If you are an ex
154. usually found inside the programs folder IMPORTANT If your computer did not come with a CD ROM drive and you did not get the CD ROM disc that contains system software be sure to make a backup copy of the programs in the Apple Extras folder Backup copies allow you to restore your software if anything should go wrong It is a good idea to always make backup copies of application programs and other software You Il probably want to buy and install additional programs See the manuals you receive with your programs for instructions on installing and using them In most cases you ll install an application program on your internal hard disk from a CD ROM disc that contains the program The illustration shows how to insert a CD ROM disc into your computer s CD ROM drive the disc lying flat with the label side up For instructions on how to eject CD ROM discs see Ejecting a CD ROM Disc in Chapter 5 Some application programs come on floppy disks See the Disks topic of Macintosh Guide available in the Guide menu for information on inserting and ejecting floppy disks To use your programs most effectively follow these guidelines To avoid installation problems turn off virus protection programs and use Apple Extensions Manager to turn off system extensions except for Macintosh Easy Open before you install any software To start Apple Extensions Manager restart your computer while holding down the Space bar Use
155. verything in your original System Folder in a different location You can then follow the instructions in Replacing Special Software later in this chapter to reinstall system extensions control panels and other special software one at a time from the old System Folder to the new System Folder This procedure allows you to determine which item in the old System Folder was the source of the problem Do a clean installation if you can t determine what is damaged in your System Folder especially if you think any special software such as control panels system extensions or custom utilities may be causing the problems youre experiencing You should also do a clean installation if youre still having problems with your computer after you ve reinstalled system software by doing a normal installation Troubleshooting 119 120 Chapter 6 To do a clean installation follow these steps Start up your computer from the Disk Tools disk or the CD ROM disc that contains system software See Starting Up From a Floppy Disk or Starting Up From a CD ROM Disc in the section Initializing a Hard Disk earlier in this chapter Find and open the Disk First Aid icon You may need to look in a folder called Utilities to find Disk First Aid Disk First Aid After Disk First Aid starts follow the instructions on the screen Disk First Aid checks your hard disk for any problems When Disk First Aid has finished checking your

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