American Power Conversion 280 Power Supply User Manual
Contents
1. the wall outlet 3 Refer to the Connect battery wire Step 1 section of the manual for instructions on how to open the battery compartment Disconnect the battery wires one at a time Grasp each wire connector and pull straight back Take care not to pull the wires Remove the old battery Connect the red wire to the positive battery terminal of the replacement battery Connect the black wire to the negative battery terminal 8 Tip the new battery terminal end first into the battery compartment Note Small sparks at the battery connections are normal during connection If no overload alarm is sounded when the Self Test is completed the unplugged device is likely to be responsible for the overload SO Note If the UPS requires service do not return it to the dealer The 9 Slide the battery compartment cover back into place The new battery must be following steps should be taken charged for at least 4 hours before full runtime can be expected 1 Consult the Troubleshooting section to eliminate common problems Note The spent battery must be recycled Deliver the battery to an appropriate 2 Verify that the circuit breaker is not tripped A tripped circuit breaker is the most common UPS recycling facility or return it in the new battery s packing material to APC See problem the new battery instructions for additional recycling information 3 If the problem pers2. e Make sure the template circles line up where you want 3 Install fasteners at the marked locations Leave the head of both fasteners 5 16 8 mm out from the mounting fasteners to be installed Use a sharp nail or pin to puncture the center of each the surface of the wall Fasteners must be able to support 15 1b 6 8 kg appropriate template circle to mark the wall 4 Mount APC Back UPS Office by positioning the key hole slots over the fastener heads For vertical mounting slide the unit down into place For horizontal mounting turn it slightly counterclockwise until it is securely in place Circuit Breaker Troubleshooting Symptom Possible Cause Solution If the UPS is switched On The battery wire is Connect the battery wire as shown Sie outlets are not working and the not connected in Step 1 of the installation z 5 E On Line indicator unlit instructions front page of the ELAI 2 User s Manual eee Circuit breaker popped up The outlets are Unplug one piece or more of overloaded equipment from the UPS and reset If APC Back UPS Office is severely overloaded the circuit breaker will trip to disconnect the unit the breaker by pressing the button from utility power When this occurs the button will pop up and no outlets will provide power If J m this happens consult the Troubleshooting section UPS does not provide expected The battery is not UPS does not charge the batte
3. ists consult the APC web site www apcc com or contact APC at 800 800 4272 UPS Storage Before storing charge the UPS for at least 10 hours Store the UPS covered and upright in a cool dry location Record the model number of the UPS the serial number and the date purchased Be prepared to troubleshoot the problem over the telephone with a technician If this is not successful the technician will issue a Return Merchandise Authorization Number RMA and a shipping address Extended Storage A eu otote hooi fal Storage Temperature Recharge Frequency _ Frequency Charging Duration Duration 2 See Re Hee TS anes eee een 5to 86 F 15 to 30 C Every 6 Months 1l0Hous e If the UPS is under warranty repairs are free oO O 1 B6 tO L13 P BOTOA OT T LEVEY Month 10 Hours Houts e If the warranty has expired there is a repair charge 5 Disconnect the black wire from the UPS battery sS peci fications Department of Transportation DOT regulations require that the black battery wire be Acceptable Input Voltage j 0 150 Vac Single Phase disconnected before shipping the UPS back to APC The Connect Battery Wire __ On Battery Output Voltage 109 121 Vac instructions and graphics on the front page show how to access the wire a Limits COn Lie o o o T zar 6 Pack the UPS in its original packaging If the original packing is not available ask customer ee Lae Rae ane i service about obtaining a
4. new set Pack the UPS properly to avoid damage in transit RR Toad Surge Erotgcted Only a Note Never use Styrofoam beads for packaging Damage sustained in transit is not covered Typical Recharge Time i 12 hours from total discharge under warranty insuring the package for full value is recommended Operating Storage Temperature 32 to 95 F 0 to 35 C 5 to 113 F 15 to 45 C t Operating and Storage Relative 0 to 95 non condensing 7 Write the RMA on the outside of the package Humidity 8 Return the UPS by insured prepaid carrier to the address given to you by customer service Operating Elevation Storage Elevation 0 to 10 000 ft 0 to 3 000 m 0 to 50 000 ft 0 to 15 000 m __UPS Size H x W x D excluding cord 2 7 x 17 0 x 7 0 in 6 9 x 43 2 x 17 8 cm UPS Weight Shipping Weight 8 0 Ib 3 6 kg 8 5 lb 3 9 kg __EMI Classification FCC DOC Class B A P c c on t ac t I n fo rma t ion LORY VCE TEE 1 800 800 4272 Mexico 292 0253 292 0255 Brazil 4 0800 12 72 1 Worldwide 1 401 789 5735 Users must contact customer service to troubleshoot the unit before returning the unit to APC The standard warranty is 2 years from date of purchase APC s standard procedure is to replace the original unit with a factory reconditioned unit Customers who must have the original unit back due to assigned asset tags and set depreciation schedules must declare such a need at first contact with APC Cust
5. omer Service APC will ship out the replacement unit once the defective unit has been Internet and http Wwww apcc co received by the repair department or cross ship upon the provision of a valid credit card number Tech Support The customer pays for the shipping to APC and APC pays ground freight transportation costs back PP Se el to the customer
6. ovide power during a power outage These three outlets are powered whenever utility power is available and the UPS is switched On 2 m im J a fo Slide the plastic back off the UPS a a Connect the battery wire to the socket on the the battery Procedure complete Place Power 1 Place the UPS to avoid e Direct sunlight e Excessive heat e Excessive humidity or contact with liquids elll KAK K The UPS can be wall mounted optional see mounting instructions on back 4 2 Plug the UPS directly into the power outlet not into a surge protector or generator Equipment Connection Example Monitor External Drive Battery Computer Full Time Surgo rotection ower Supplied qd Y Y Scanner External Fax connected through the UPS as shown in the adjacent drawing Note Telephone line surge protection can be rendered inoperable if connections are not made as shown y A lit On Line green indicator confirms that the UPS is On All outlets are now _ powered 7 Self Test Connect Switch On and test A UPS Self Test is performed whenever the unit is Fax Modem Phone to the UPS switched on and every two weeks of operation Details about Self Test can be found in the Self
7. ry runtime charged when it is turned Off Always keep the UPS On when utility Order Replacement Battery power is available The battery is After saving files and switching The APC part number for APC Back UPS Office 280 replacement battery cartridge RBC is depleted by Off the computer switch the RBC10 A replacement battery can be ordered from local retailers APC or the APC website frequent power UPS Off during extended power outages failures to conserve battery capacity Battery Replacement UPS fails to power the connected The Battery Power Unplug one piece of equipment Battery replacement is a safe procedure isolated from electrical hazards equipment during utility failure or Supplied outlets from the Battery Power Supplied Self Test and beeps for 30 seconds are overloaded outlets Do not replace the battery when the UPS is On Battery On Battery indicator is lit and is The Battery Power 1 Unplug one piece of accompanied by a two tone audible Supplied outlets equipment from the Battery Please consult the diagrams in the Connect Battery Wire procedure during this procedure alarm Run time is reduced are Hey Power Supplied outlets overloaded 2 Perform the UPS Shutdown Procedure 3 Switch the On Off switch to Off and then On again Procedure 1 Switch Off and unplug all equipment from APC Back UPS Office Switch Off APC Back UPS Office and unplug it from
8. s O surge protection Wall Jack Em 1 Press the On Off switch to power the Test section i unit ket Location back sid Socket Location back side Fax Modem Phone Battery charging APC Back UPS Office protects modem a The battery charges whenever the UPS is fax or phone from surges when it is Wim fo los a n connected to utility power and is switched On o UPS runtime is reduced until the battery is fully charged approximately four hours Keep the UPS plugged in and switched On to maximize available runtime The visual and audible UPS status indicators are described below Replace Battery red This indicator lights when a UPS Self Test has determined the battery is weakened by frequent outages or is near the end of its useful life Leave the UPS On overnight to recharge then repeat the Self Test If the Replace Battery indicator is still lit the battery should be replaced within two weeks see Battery Replacement Failure to promptly replace the battery risks the possibility of premature shut down during a power outage Chirps for 1 Minute Every 5 Hours This alarm indicates the battery has failed the Self Test On Battery yellow This indicator lights when utility power is unavailable or outside safe limits The UPS battery is powering the Battery Power Supplied outlets E Four Beeps Every 30 Seconds This alarm indicates Battery Power Supplied outlets are now batter
9. working on Exit all applications cleanly 3 Perform an orderly shut down of the operating system Switch Off all equipment connected to the UPS 5 Switch Off the UPS to maintain battery capacity Note The procedure above needs to be completed before the battery is fully discharged Loss of data or corruption of the operating system is possible if this procedure is not completed before the battery is fully discharged N el A Self Test can be started at any time by switching the UPS Off and then On A Self Test is performed automatically every two weeks of continuous operation e Perform the UPS Shutdown Procedure before switching the UPS Off e A Self Test should be performed with all connected devices switched On whenever a device is first connected to a Battery Power Supplied Outlet APC and UPS Office are registered trademarks of American Power Conversion Wall Mounting of UPS optional APC Back UPS Office can be mounted vertically or horizontally to a wall surface Use the template below to position the securing fasteners not supplied Note Position the On Off switch to the right for horizontal mounting to the top for vertical Vertical Mounting Only vane Horizontal and Vertical ae Mounting Horizontal Mounting J Only TS N 1 Hold this page against the wall with the appropriate edge parallel to the floor 2 Use thumbtacks to hold this page in plac
10. www apcc com Back UPS Office 280 User s Manual Check the building wiring fault indicator A lit indicator means that a shock hazard exists due to faulty building wiring that should be corrected by a qualified electrician Refer to Status Indicators for more details Connect battery wire The UPS is shipped with one battery wire disconnected in compliance with Department of Transportation DOT regulations The UPS will not operate until you connect the wire to the battery Press in the two tabs on the UPS bottom li r K A 3 a NN 3 IAN gt Flex the battery retainer to the right so that battery can be lifted out oy 5 f 7 o Cir al Cee mo SS SE en A Slide the plastic piece to the left until the locking tabs lock into place Connect equipment to UPS Three Battery Power Supplied Outlets solid lines Data sensitive equipment such as a computer monitor and external drives are connected to these outlets When the UPS is switched On conditioned utility power is supplied Battery power is automatically provided in case of utility failure No power utility or battery is supplied to these outlets when the UPS is switched Off Three Surge Only Protected Outlets dashed lines Devices like a printer fax machine scanner or even a desk lamp should be powered by these outlets These outlets do not pr
11. y powered The alarm ceases when the UPS returns to On Line operation Continuous Beeping This alarm N indicates a Low Battery condition is reached Battery runtime is very low Immediately perform the UPS Shutdown Procedure Battery Power Supplied Building Wiring Fault red If the building wiring fault indicator is lit one of the following conditions exists A e Open or high resistance ground e Hot and neutral polarity reversal Overloaded neutral circuit Improper building wiring will not prevent the UPS from operating but will limit its protection capability Faulty building wiring could result in equipment damage that is not covered by APC Please refer to APC s Equipment Protection Policy for details On Line green This indicator is lit whenever the UPS is switched On and it is supplying conditioned utility power to the outlets This indicator is unlit for approximately four seconds during the Self Test Overload Audible Indicators M Continuous Beeps for 30 Seconds This alarm indicates the UPS has detected an overload after Self Test M Continuous Two tone Beep This alarm indicates a severe overload is detected while operating on battery The UPS will emit this sound until the UPS shuts down When the On Battery indicator is lit follow this procedure to shutdown the computer UPS and any equipment connected to the Battery Power Supplied Outlets Save the files you are
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