Alienware M17X R4 Laptop User Manual
Contents
1. illl lees 10 2 After Working Inside Your Computer 11 3 Removing the Battery Pack 12 Procedure ee ae SESE Reel 12 4 Replacing the Battery Pack 13 Proced fe scs ac pa RR Eu e Ea ts 13 PostreqUsites x oscar Sa RECS 13 5 Removing the Compartment Door 14 Prerequsltes 2 s s 45 curvo edt essei d us 14 Procedire Jc xe bus had eod cus Pam Se cal edle RM t 14 6 Replacing the Compartment Door 15 Procedure za E ene e br Pe s 15 Postrequsites euo a hee rcu dex 15 7 Removing the Coin Cell Battery 16 PrereqUsites 444 2 234 Gon Res REX PY 16 Procedure d serez ee dote tetas 16 8 Replacing the Coin Cell Battery 17 Proced re od tope RIS EEG S SS 17 Postrequsites c pap ech Mik a AEE SEX 17 9 Removing the Hard Drive s 18 PrereqUsites e d ss DE eae E au 18 Proced fe iux Hee Vale Teu s 18 Contents 10 11 12 13 14 15 16 17 Replacing the Hard Drive s Procedure xot pes Ee e MRG RTA PostreqUsites o cacce sse s x Re Removing the Memory Module s PFEreQUSiteS oo ok ong nig SEX eredi Procedures osa eeu ee bee ee nts Replacing the Memory Module s ProCedUte ss d ek A Ree Dk toe nadie sip Postregusites 2 bn ead xe DRA RA AOS Removing the Graphics Card Heat Sink Fan Prerequsites 4d ve nk nemo Se he we usu Procedure 2 dar REV RO ede Dace Replacing the Graphics Card Heat Sink Fan Proced ra esis sake De2. b Replace the screws that secure the memory module cover to the palm rest assembly c Replace the keyboard See Replacing the Keyboard on page 48 d Replace the center control cover See Replacing the Center Control Cover on page 44 Postrequsites 1 Replace the compartment door See Replacing the Compartment Door on page 15 2 Replace the battery pack See Replacing the Battery Pack on page 13 3 Follow the instructions in After Working Inside Your Computer on page 11 As the computer boots it detects the additional memory and automatically updates the system configuration information To confirm the amount of memory installed in the computer Click Start Control Panel System and Security System Replacing the Memory Module s 25 Removing the Graphics Card Heat Sink Fan AN WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before You Begin on page 9 For additional safety best practices information see the Regulatory Compliance Homepage at dell com regulatory compliance AN WARNING The graphics card assembly may be very hot during normal operation Ensure that it has had sufficient time to cool before you touch it Prerequsites 1 Remove the battery pack See Removing the Battery Pack on page 12 2 Remove the compartment door See Removing the Compartment Door on page 14 26 Removing the Graphics Card Heat Sink Fa
3. AN WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before You Begin on page 9 For additional safety best practices information see the Regulatory Compliance Homepage at dell com regulatory compliance Procedure 1 Align the slots on the status light board with the alignment posts on the palm rest assembly and secure the status light board in place 2 Replace the screws that secure the status light board to the palm rest assembly 3 Route the status light board cable through the routing guides on the palm rest assembly 4 Connect the status light board cable to the connector on the system board Postrequsites 1 Replace the display assembly See Replacing the Display Assembly on page 60 2 Replace the keyboard See Replacing the Keyboard on page 48 3 Replace the center control cover See Replacing the Center Control Cover on page 44 4 Replace the compartment door See Replacing the Compartment Door on page 15 5 Replace the battery pack See Replacing the Battery Pack on page 13 6 Follow the instructions in After Working Inside Your Computer on page 11 Replacing the Status Light Board 63 37 Removing the Palm Rest Assembly AN WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before You Begin on page 9 For additional safety best practices information se
4. Disabled Internal LAN is disabled and is not visible to the operating system Enabled Internal LAN is enabled System Setup 83 High Definition Audio SD Card Reader CPU Turbo Mode Performance Options SATA Operation SATA HARD DRIVE 1 SATA HARD DRIVE 2 Adapter Warnings Charger Behavior Allows you to enable or disable the internal high definition audio device Disabled The internal audio device is disabled and is not visible to the operating system Enabled The internal audio device is enabled Allows you to enable or disable the internal SD card reader Allows you to enable or disable the Intel CPU turbo mode performance option Allows you to configure fields in the Performance Options sub menu For more information see Advanced Menu Performance Options on page 85 Allows you to configure the operating mode of the integrated SATA hard drive controller AHCI SATA is configured for AHCI mode RAID SATA is configured for RAID mode Displays the installed primary SATA hard drive model Displays the installed secondary SATA hard drive model Allows you to choose if the computer should display warning messages when you use AC adapters that are not supported by your computer Enabled BIOS will detect unsupported AC adapters and display an error on the screen Allows you to enable or disable battery charging 84 System Setup Advanced M
5. Network Exit Menu Exit Saving Changes Save Change Without Exit Exit Discarding Changes Load Optimal Defaults Discard Changes Allows you to exit System Setup and save your changes to CMOS Allows you to remain in System Setup and save your changes to CMOS Allows you to exit System Setup and load previous values from CMOS for all Setup items Allows you to load default values for all Setup items Allows you to load previous values from CMOS for all Setup items System Setup 87 Flashing the BIOS The BIOS may require flashing when an update is available or when replacing the system board To flash the BIOS 1 2 3 10 88 Turn on the computer Go to support dell com support downloads Locate the BIOS update file for your computer NOTE The Service Tag for your computer is located on a label at the back of your computer For more information see the Quick Start Guide that shipped with your computer If you have your computer s Service Tag or Express Service Code a Enter your computers Service Tag or Express Service Code in the Service Tag or Express Service Code field b Click Submit and proceed to step 4 If you do not have your computer s Service Tag or Express Service Code a Select one ofthe following options Automatically detect my Service Tag for me Choose from My Products and Services List Choose from alist of all Dell products b Click Continue and follo
6. Replacing the Graphics Card Assembly AN WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before You Begin on page 9 For additional safety best practices information see the Regulatory Compliance Homepage at dell com regulatory compliance Procedure 1 Insert the graphics card connector at a 45 degree angle into the connector on the system board 2 Pressthe other end of the graphics card assembly down into the slot on the system board and replace the two screws that secure the graphics card assembly to the system board Postrequsites 1 Replace the graphics card heat sink fan See Replacing the Graphics Card Heat Sink Fan on page 28 2 Replace the compartment door See Replacing the Compartment Door on page 15 3 Replace the battery pack See Replacing the Battery Pack on page 13 4 Follow the instructions in After Working Inside Your Computer on page 11 34 Replacing the Graphics Card Assembly Removing the Processor Heat Sink AN WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before You Begin on page 9 For additional safety best practices information see the Regulatory Compliance Homepage at dell com regulatory compliance AN WARNING If you remove the processor heat sink from the computer when the heat sink is hot do not touch the metal housing
7. TAS A A CAUTION Only a certified service technician is authorized to remove the computer cover and access any of the components inside the computer See the safety instructions for complete information about safety precautions working inside your computer and protecting against electrostatic discharge CAUTION Before touching anything inside your computer ground yourself by touching an unpainted metal surface such as the metal at the back of the computer While you work periodically touch an unpainted metal surface to dissipate static electricity which could harm internal components CAUTION When you disconnect a cable pull on its connector or on its pull tab not on the cable itself Some cables have connectors with locking tabs or thumb screws that you must disengage before disconnecting the cable When disconnecting cables keep them evenly aligned to avoid bending any connector pins When connecting cables ensure that the connectors and ports are correctly oriented and aligned CAUTION To disconnect a network cable first unplug the cable from your computer and then unplug the cable from the network device CAUTION Press and eject any installed card from the 8 in 1 Media Card Reader Recommended Tools The procedures in this document may require the following tools 10 Phillips screwdriver Plastic scribe Small flat blade screwdriver Before You Begin After Working Inside Your Computer After you co
8. information that shipped with your computer and follow the steps in Before You Begin on page 9 For additional safety best practices information see the Regulatory Compliance Homepage at dell com regulatory compliance Prerequsites 1 Remove the battery pack See Removing the Battery Pack on page 12 2 Remove the compartment door See Removing the Compartment Door on page 14 3 Remove the center control cover See Removing the Center Control Cover on page 41 4 Remove the keyboard See Removing the Keyboard on page 45 5 Disconnect the antenna cables from the Mini Card See Removing the Mini Card on page 49 6 Disconnect the wirelessHD card cable from the connector on the wirelessHD card See Removing the WirelessHD Card on page 53 Procedure 1 Loosen the captive screws that secure the display cable to the system board 2 Using the pull tab pull the display cable to disconnect the display cable from the connector on the system board 3 Disconnect the camera cable and infrared cable from the respective system board connectors 4 Notethe routing of the display cable camera cable infrared cable wirelessHD card cable Mini Card antenna cables and remove the cables from the routing guides on the palm rest assembly Removing the Display Assembly 57 1 wirelessHD card cable 2 display cable 3 captive screws 2 4 camera cable 5 infrared cable 5 Remove the screws that secure the display a
9. 12 Replace the center control cover See Replacing the Center Control Cover on page 44 13 Replace the processor module See Replacing the Processor Module on page 40 14 Replace the processor heat sink See Replacing the Processor Heat Sink on page 37 15 Replace the processor heat sink fan See Replacing the Processor Heat Sink Fan on page 31 16 Replace the graphics card assembly See Replacing the Graphics Card Assembly on page 34 Replacing the System Board 79 17 18 19 20 21 22 23 24 25 Replace the graphics card heat sink fan See Replacing the Graphics Card Heat Sink Fan on page 28 Replace the coin cell battery See Replacing the Coin Cell Battery on page 17 Replace the hard drive s See Replacing the Hard Drive s on page 21 Replace the compartment door See Replacing the Compartment Door on page 15 Replace the battery pack See Replacing the Battery Pack on page 13 Replace any cards or blank that you removed from the 9 in 1 Media Card Reader Follow the instructions in After Working Inside Your Computer on page 11 Turn on the computer K NOTE After you have replaced the system board enter the computer Service Tag into the BIOS of the replacement system board Enter the service tag See Entering the Service Tag in the BIOS on page 80 Entering the Service Tag in the BIOS 1 w 80 Ensure that the AC adapter is plugged in and that the main battery is installed prop
10. Removing the Palm Rest Assembly 65 Replacing the Palm Rest Assembly AN WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before You Begin on page 9 For additional safety best practices information see the Regulatory Compliance Homepage at dell com regulatory compliance Procedure 1 Align the screw holes on the palm rest assembly with the screw holes on the computer base 2 Replace the screws that secure the palm rest assembly to the computer base 3 Connect the touch pad cable LVDS cable and Media Card Reader cable to the connectors on the system board Postrequsites 1 Replace the status light board See Replacing the Status Light Board on page 63 2 Replace the display assembly See Replacing the Display Assembly on page 60 3 Replace the power button board See Replacing the Power Button Board on page 56 4 Replace the keyboard See Replacing the Keyboard on page 48 5 Replace the center control cover See Replacing the Center Control Cover on page 44 6 Turnthe computer over and replace the screws that secure the palm rest assembly to the computer base 7 Replace the compartment door See Replacing the Compartment Door on page 15 8 Replace the battery pack See Replacing the Battery Pack on page 13 9 Replace any cards or blank that you removed from the 9 in 1 Media Card Reader 10 Follow the instructions in After Working Ins
11. is already installed Prerequsites 1 Remove the battery pack See Removing the Battery Pack on page 12 2 Remove the compartment door See Removing the Compartment Door on page 14 3 Remove the center control cover See Removing the Center Control Cover on page 41 4 Remove the keyboard See Removing the Keyboard on page 45 Procedure 1 Disconnect the wirelessHD card cable from the connector on the wirelessHD card 2 Remove the screw that secures the wirelessHD card to the system board 3 Lift the wirelessHD card out of the connector on the system board 1 wirelessHD card cable 2 wirelessHD card 3 screw Removing the WirelessHD Card 53 Replacing the WirelessHD Card AN WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before You Begin on page 9 For additional safety best practices information see the Regulatory Compliance Homepage at dell com regulatory compliance If you ordered a wirelessHD card with your computer the card is already installed Procedure A A Remove the new wirelessHD card from its packaging CAUTION Use firm and even pressure to slide the card into place If you use excessive force you may damage the connector CAUTION The connectors are keyed to ensure correct insertion If you feel resistance check the connectors on the card and on the system board and realign the card 2 In
12. the system board and tighten the screws in sequential order indicated on the processor heat sink Postrequsites 1 Replace the processor heat sink fan See Replacing the Processor Heat Sink Fan on page 31 2 Replace the compartment door See Replacing the Compartment Door on page 15 3 Replace the battery pack See Replacing the Battery Pack on page 13 4 Follow the instructions in After Working Inside Your Computer on page 11 Replacing the Processor Heat Sink 37 Removing the Processor Module AN WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before You Begin on page 9 For additional safety best practices information see the Regulatory Compliance Homepage at dell com regulatory compliance Prerequsites A A CAUTION To prevent intermittent contact between the ZIF socket cam screw and the processor module when removing the processor press to apply slight pressure to the center of the processor module while turning the cam screw CAUTION To avoid damage to the processor module hold the screwdriver so that it is perpendicular to the processor module when turning the cam screw Remove the battery pack See Removing the Battery Pack on page 12 2 Remove the compartment door See Removing the Compartment Door on page 14 3 Remove the processor heat sink fan See Removing the Processor Heat Sink Fan on page 29 4 Remov
13. the Optical Drive AN WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before You Begin on page 9 For additional safety best practices information see the Regulatory Compliance Homepage at dell com regulatory compliance Procedure 2 Align the screw holes on the optical drive bracket with the screw holes on the optical drive and replace the screws that secure the optical drive bracket to the optical drive 3 Alignthe slot on the optical drive bracket with the alignment posts on computer chassis and secure the optical drive assembly in place 4 Replace the screws that secure the optical drive assembly to the computer base 5 Slide the optical drive cable into the connector on the system board and press down on the connector latch to secure the cable Postrequsites 1 Replace the speakers See Replacing the Speakers on page 72 2 Replace the palm rest assembly See Replacing the Palm Rest Assembly on page 66 3 Replace the status light board See Replacing the Status Light Board on page 63 4 Replace the display assembly See Replacing the Display Assembly on page 60 5 Replace the power button board See Replacing the Power Button Board on page 56 6 Replace the keyboard See Replacing the Keyboard on page 48 7 Replace the center control cover See Replacing the Center Control Cover on page 44 8 Replace the compartment door See Rep
14. the battery pack See Replacing the Battery Pack on page 13 2 Follow the instructions in After Working Inside Your Computer on page 11 Replacing the Compartment Door 15 7 Removing the Coin Cell Battery AN WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before You Begin on page 9 For additional safety best practices information see the Regulatory Compliance Homepage at dell com regulatory compliance Prerequsites 1 Remove the battery pack See Removing the Battery Pack on page 12 2 Remove the compartment door See Removing the Compartment Door on page 14 Procedure Use a plastic scribe to pry up the coin cell battery from the slot on the system board 1 plastic scribe 2 coin cell battery 16 Removing the Coin Cell Battery Replacing the Coin Cell Battery AN WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before You Begin on page 9 For additional safety best practices information see the Regulatory Compliance Homepage at dell com regulatory compliance Procedure 1 Holdthe coin cell battery with the positive side facing up 2 Slide the coin cell battery into the slot and gently press until it snaps into place Postrequsites 1 Replace the compartment door See Replacing the Compartment Door on page 15 2 Replace the batter
15. the chassis 3 Connect the processor heat sink fan cable to the connector on the system board Postrequsites 1 Replace the compartment door See Replacing the Compartment Door on page 15 2 Replace the battery pack See Replacing the Battery Pack on page 13 3 Follow the instructions in After Working Inside Your Computer on page 11 Replacing the Processor Heat Sink Fan 31 Removing the Graphics Card Assembly AN WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before You Begin on page 9 For additional safety best practices information see the Regulatory Compliance Homepage at dell com regulatory compliance AN WARNING The graphics card assembly may be very hot during normal operation Ensure that it has had sufficient time to cool before you touch it Prerequsites 1 Remove the battery pack See Removing the Battery Pack on page 12 2 Remove the compartment door See Removing the Compartment Door on page 14 3 Remove the graphics card heat sink fan See Removing the Graphics Card Heat Sink Fan on page 26 32 Removing the Graphics Card Assembly Procedure 1 Remove the screws that secure the graphics card assembly to the system board 2 Lift and slide the graphics card assembly to disconnect it from the connector on the system board 1 graphics card assembly 2 screws 2 Removing the Graphics Card Assembly 33
16. 18 Removing the Hard Drive s Primary hard drive assembly 1 captive screws 3 2 primary hard drive assembly Secondary hard drive assembly 1 captive screws 3 2 secondary hard drive assembly Removing the Hard Drive s 19 4 Remove the screws that secure the hard drive to the hard drive bracket 5 Liftthe hard drive off the hard drive bracket 6 Remove the interposer from the hard drive 1 interposer 2 screws 4 3 harddrive 4 hard drive bracket VAN CAUTION When the hard drive is not in the computer store it in protective antistatic packaging See Protecting Against Electrostatic Discharge in the safety instructions that shipped with your computer 20 Removing the Hard Drive s Replacing the Hard Drive s AN WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before You Begin on page 9 For additional safety best practices information see the Regulatory Compliance Homepage at dell com regulatory compliance YN CAUTION Hard drives are extremely fragile Exercise care when handling the hard drive K NOTE Dell or Alienware does not guarantee compatibility or provide support for hard drives from sources other than Dell K NOTE If you are installing a hard drive from a source other than Dell or Alienware you need to install an operating system drivers and utilities on the new hard drive Proc
17. Alienware M17x R4 Owner s Manual ALIENWARE Notes Cautions and Warnings K NOTE A NOTE indicates important information that helps you make better use of your computer N CAUTION A CAUTION indicates potential damage to hardware or loss of data if instructions are not followed AN WARNING A WARNING indicates a potential for property damage personal injury or death Information in this document is subject to change without notice 2012 Dell Inc All rights reserved Reproduction ofthese materials in any manner whatsoever without the written permission of Dell Inc is strictly forbidden Trademarks used in this text Dell and the DELL logo are trademarks of Dell Inc Alienware is a registered trademark of Alienware Corporation Bluetooth is a registered trademark owned by Bluetooth SIG Inc and is used by Dell under license Microsoft Windows and the Windows start button logo o are either trademarks or registered trademarks of Microsoft Corporation in the United States and or other countries Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names ortheir products Dell Inc disclaims any proprietary interest in trademarks and trade names other than its own 2012 04 Rev AOO Contents 1 Before You Begin 9 Turn Off Your Computer and Connected Devices 9 Safety Instructions llle 9 Recommended Tools
18. age at dell com regulatory compliance Prerequsites 1 Remove the battery pack See Removing the Battery Pack on page 12 2 Remove the compartment door See Removing the Compartment Door on page 14 3 Remove the center control cover See Removing the Center Control Cover on page 41 4 Remove the keyboard See Removing the Keyboard on page 45 5 Remove the power button board See Removing the Power Button Board on page 55 6 Remove the display assembly See Removing the Display Assembly on page 57 7 Remove the status light board See Removing the Status Light Board on page 61 8 Removethe palm rest assembly See Removing the Palm Rest Assembly on page 64 9 Remove the speakers See Removing the Speakers on page 70 Procedure 1 Liftthe release latch on the connector on the system board and disconnect the optical drive cable from the connector on the system board 2 Remove the screws that secure the optical drive assembly to the computer base 3 Liftthe optical drive assembly off the computer base Removing the Optical Drive 73 1 optical drive cable 2 screws 2 3 optical drive 4 Remove the screws that secure the optical drive bracket to the optical drive 1 optical drive 2 optical drive bracket 3 screws 5 74 Removing the Optical Drive 5 Disconnect the interposer from the optical drive 1 1 interposer Removing the Optical Drive 75 Replacing
19. ard Procedures s seated Be die 24 dex eG EE es Postrequsites oco ces csse nc pv pea nin Removing the Mini Card Prerequsites m ene Wake eee se ox Procede xo Sf be hake fo he Reh eles e Me ot at Replacing the Mini Card ProcedUte 05 xus io d ues retinas ole bios d fu PoStregUsiILes 3 Nes heat wae take ASS BS Removing the WirelessHD Card Preredqusites unida ee he Es ProcedUre ar ERIReYeuxkueeu bue Replacing the WirelessHD Card ProcedUres x oec epp tre ONUS Postrequsites x2 25 24446 h eR ER LI Removing the Power Button Board Prerequsites i oco e RR ERES Procedure x uere ede RE RES Replacing the Power Button Board Procedure ox E bu PUR S Postrequsites epe qb tes Removing the Display Assembly Preregusites Lo siue bnadi d gsp eta mud EA uus Procedures s sg x Heed tebe She ee aN Contents 53 53 53 54 54 54 55 55 55 56 56 56 34 35 36 37 38 39 40 41 42 Replacing the Display Assembly Procedure ia bg Bees ee ees Postrequsites edu iE fx Removing the Status Light Board Prerequsites 3 xou dS S Proced re St oh oA px ies dbi ha ES Replacing the Status Light Board Procedute sceau med nequ SSR eben emus Postrequsites Removing the Palm Rest Assembly PreregusiteS 24 dim tae ku es tee ProcedUrez sos ee ek a ser Re eget Replacing the Palm Rest Assemb
20. artment Door on page 15 3 Replace the battery pack See Replacing the Battery Pack on page 13 4 Follow the instructions in After Working Inside Your Computer on page 11 48 Replacing the Keyboard Removing the Mini Card AN WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before You Begin on page 9 For additional safety best practices information see the Regulatory Compliance Homepage at dell com regulatory compliance If you ordered a wireless Mini Card with your computer the card is already installed Your computer supports one half Mini Card slot for WLAN K NOTE Depending on the configuration of the computer when it was sold the Mini Card slot may or may not have a Mini Card installed Prerequsites 1 Remove the battery pack See Removing the Battery Pack on page 12 2 Remove the compartment door See Removing the Compartment Door on page 14 3 Remove the center control cover See Removing the Center Control Cover on page 4 4 Remove the keyboard See Removing the Keyboard on page 45 Removing the Mini Card 49 Procedure 1 Disconnect the antenna cables from the Mini Card 2 Remove the screw that secures the Mini Card to the system board 1 screw 2 antenna cables 2 3 Mini Card 3 Lift the Mini Card out of the connector on the system board A CAUTION When the Mini Card is not in the computer store it in
21. cable from the connector on the system board 2 Remove the screws that secure the power button board to the palm rest assembly 3 Liftthe power button board off the palm rest assembly 1 screws 2 2 power button board 3 power button board cable Removing the Power Button Board 55 Replacing the Power Button Board AN WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before You Begin on page 9 For additional safety best practices information see the Regulatory Compliance Homepage at dell com regulatory compliance Procedure 1 Align the slots on the power button board with the alignment posts on the chassis and secure the power button board in place 2 Replace the screws that secure the power button board to the palm rest assembly 3 Connect the power button board cable to the connector on the system board Postrequsites 1 Replace the keyboard See Replacing the Keyboard on page 48 2 Replace the center control cover See Removing the Center Control Cover on page 41 3 Replace the compartment door See Replacing the Compartment Door on page 15 4 Replace the battery pack See Replacing the Keyboard on page 48 5 Follow the instructions in After Working Inside Your Computer on page 11 56 Replacing the Power Button Board Removing the Display Assembly AN WARNING Before working inside your computer read the safety
22. careful when removing and handling the keyboard Failure to do so could result in scratching the display panel Carefully lift the keyboard and slide the keyboard tabs out of the slots on the palm rest assembly Carefully turn the keyboard over and place it on the palm rest assembly Removing the Keyboard 45 1 screws 5 2 keyboard 4 Lift the release latches on the connectors on the system board and disconnect the keyboard cable and backlit keyboard cable 46 Removing the Keyboard 5 Liftthe keyboard off the palm rest assembly 1 keyboard cable 2 backlit keyboard cable Removing the Keyboard 47 Replacing the Keyboard AN WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before You Begin on page 9 For additional safety best practices information see the Regulatory Compliance Homepage at dell com regulatory compliance Procedure 1 Slide the keyboard cable and backlit keyboard cable into their connectors on the system board and press down on their connector latches to secure the cables 2 Slidethetabs on the keyboard into the slots on the palm rest assembly and lower the keyboard into place 3 Replace the screws that secure the keyboard to the computer base Postrequsites 1 Replace the center control cover See Replacing the Center Control Cover on page 44 2 Replace the compartment door See Replacing the Comp
23. e Replacing the Compartment Door on page 15 6 Replace the battery pack See Replacing the Battery Pack on page 13 7 Follow the instructions in After Working Inside Your Computer on page 11 60 Replacing the Display Assembly Removing the Status Light Board AN WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before You Begin on page 9 For additional safety best practices information see the Regulatory Compliance Homepage at dell com regulatory compliance Prerequsites 1 Remove the battery pack See Removing the Battery Pack on page 12 2 Remove the compartment door See Removing the Compartment Door on page 14 3 Remove the center control cover See Removing the Center Control Cover on page 41 4 Remove the keyboard See Removing the Keyboard on page 45 5 Remove the display assembly See Removing the Display Assembly on page 57 Procedure 1 Disconnect the status light board cable from the connector on the system board 2 Note the routing of status light board cable and remove the cable from the routing guides 3 Remove the screws that secure the status light board to the palm rest assembly 4 Lift the status light board off the palm rest assembly Removing the Status Light Board 61 1 screws 2 2 status light board 3 status light board cable 62 Removing the Status Light Board Replacing the Status Light Board
24. e 32 9 Remove the processor heat sink fan See Removing the Processor Heat Sink Fan on page 29 10 Remove the processor heat sink See Removing the Processor Heat Sink on page 35 11 Remove the processor module See Removing the Processor Module on page 38 12 Remove the center control cover See Removing the Center Control Cover on page 41 13 Remove the keyboard See Removing the Keyboard on page 45 14 Remove the Mini Card See Removing the Mini Card on page 49 15 Remove the power button board See Removing the Power Button Board on page 55 16 Remove the display assembly See Removing the Display Assembly on page 57 17 Removethe wirelessHD card See Removing the WirelessHD Card on page 53 18 Remove the status light board See Removing the Status Light Board on page 61 Removing the System Board 77 19 Remove the palm rest assembly See Removing the Palm Rest Assembly on page 64 20 Remove the Bluetooth card See Removing the Bluetooth Card on page 67 21 Remove the speakers See Removing the Speakers on page 70 22 Follow the instructions from step 1 to step 3 in Removing the Optical Drive on page 73 Procedure 1 Remove the screws that secure the system board to the computer base 2 Carefully ease the connectors on the system board out of the slots in the computer and lift the system board off the computer base 1 screws 6 2 system board 78 Removing the System Board Replacing th
25. e System Board AN WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before You Begin on page 9 For additional safety best practices information see the Regulatory Compliance Homepage at dell com regulatory compliance A CAUTION Handle components by their edges and avoid touching pins and contacts Procedure 1 Align the connectors on the system board with the slots on the computer base and place it on the computer base 2 Replace the screws that secure the system board to the computer base Postrequsites 1 Follow the instructions from step 3 to step 5 in Replacing the Optical Drive on page 76 Replace the speakers See Replacing the Speakers on page 72 Replace the Bluetooth card See Replacing the Bluetooth Card on page 69 Replace the palm rest assembly See Replacing the Palm Rest Assembly on page 66 Replace the status light board See Replacing the Status Light Board on page 63 Replace the wirelessHD card See Replacing the WirelessHD Card on page 54 Replace the display assembly See Replacing the Display Assembly on page 60 on ouh WN Replace the power button board See Replacing the Power Button Board on page 56 9 Replace the Mini Card See Replacing the Mini Card on page 51 10 Replace the memory module s See Replacing the Memory Module s on page 24 Tl Replace the keyboard See Replacing the Keyboard on page 48
26. e the Regulatory Compliance Homepage at dell com regulatory compliance Prerequsites 1 Remove any installed card or blank from the 9 in 1 Media Card Reader 2 Remove the battery pack See Removing the Battery Pack on page 12 3 Remove the compartment door See Removing the Compartment Door on page 14 4 Remove the screws that secure the palm rest assembly to the computer base 1 screws 5 5 Remove the center control cover See Removing the Center Control Cover on page 41 6 Remove the keyboard See Removing the Keyboard on page 45 64 Removing the Palm Rest Assembly 7 Remove the power button board See Removing the Power Button Board on page 55 8 Remove the display assembly See Removing the Display Assembly on page 57 9 Remove the status light board See Removing the Status Light Board on page 61 Procedure 1 Disconnect the touch pad cable LVDS cable and Media Card Reader cable from the connectors on the system board 2 Remove the screws that secure the palm rest assembly to the computer base w Carefully pry out the palm rest assembly along the rear edge and then ease the palm rest assembly from the computer base A CAUTION Carefully separate the palm rest assembly from the computer base to avoid damage to the palm rest assembly 4 Lift the palm rest assembly off the computer base 1 palm rest assembly 2 LVDS cable touch pad cable 4 Media Card Reader cable screws 3
27. e the processor heat sink See Removing the Processor Heat Sink on page 35 Procedure 1 X 38 To loosen the ZIF socket use a small flat blade screwdriver and rotate the ZIF socket cam screw counterclockwise until it comes to the cam stop CAUTION To ensure maximum cooling for the processor module do not touch the heat transfer areas on the processor thermal cooling assembly The oils in your skin can reduce the heat transfer capability of the thermal pads CAUTION When removing the processor module lift the module straight up Be careful not to bend the pins on the processor module Removing the Processor Module 2 Liftthe processor module from the ZIF socket 1 ZIF socket 2 ZlF socket cam screw Removing the Processor Module 39 Replacing the Processor Module AN WARNING Before working inside your computer read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage at www dell com regulatory compliance Procedure Ea NOTE If a new processor module is installed you will receive a new thermal cooling assembly which will include an affixed thermal pad or you will receive a new thermal pad along with documentation to illustrate proper installation Align the pin 1 corner of the processor module with the pin 1 corner of the ZIF socket then place the processor module NOTE The pin 1 corner of the proce
28. edure 1 Remove the new drive from its packaging Save the original packaging for storing or shipping the hard drive 2 Connectthe interposer to the hard drive 3 Place the hard drive in the hard drive bracket 4 Replace the screws that secure the hard drive to the hard drive bracket 5 Align the connector on the hard drive with the connector on the system board and press the hard drive until it is fully seated 6 Tighten the captive screws that secure the hard drive assembly to the computer base Postrequsites 1 Replace the compartment door See Replacing the Compartment Door on page 15 2 Replace the battery pack See Replacing the Battery Pack on page 13 3 Follow the instructions in After Working Inside Your Computer on page 11 4 Install the operating system for your computer as needed 5 Install the drivers and utilities for your computer as needed Replacing the Hard Drive s 21 Removing the Memory Module s WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before You Begin on page 9 For additional safety best practices information see the Regulatory Compliance Homepage at dell com regulatory compliance NOTE Your computer supports up to four memory module connectors You can access connectors DIMM 1 and DIMM 2 by removing the compartment door at the bottom of your computer You can access connectors DIMM 3 and DIMM 4 by remov
29. enu Performance Options Overclocking Feature Override Turbo settings Long Duration PWR Limit Long Duration Time Window Set Short Duration PWR Limit Set Duration Limit Bus Clock Current Frequency New Frequency in 10KHz increments Apply New Bus Clock Frequency Memory Overclocking Memory Override Support Memory Voltage Memory Frequency DIMM Profile XMP Allows you to enable or disable the global overclocking feature Disabled The overclocking feature is disabled Enabled Displays additional overclocking options Allows you to override CPU turbo mode settings Allows you to set the turbo mode power limit 1 value in watts Allows you to set the turbo mode time 1 value in seconds Allows you to enable or disable short duration power limit Allows you to set the turbo mode power limit 2 values in watts Displays the current bus clock frequency Allows you to set the bus clock frequency in increments of 1OKHz Applies the new bus clock frequency immediately temporarily or permanently Allows you to enable or disable the memory override option support Disabled The memory override support is disabled Enabled Displays additional memory override support options Allows you to increase memory voltage Allows you to set memory frequency Allows you to configure different XMP options System Setup 85 Wireless Menu Bluetooth Wireless Networ
30. eplace the screws that secure the speakers to the computer base 3 Route the speakers cable through the routing guides on the computer base 4 Connect the speakers cable to the connector on the system board Postrequsites 1 Replacethe palm rest assembly See Replacing the Palm Rest Assembly on page 66 2 Replace the status light board See Replacing the Status Light Board on page 63 3 Replace the display assembly See Replacing the Display Assembly on page 60 4 Replace the power button board See Replacing the Power Button Board on page 56 5 Replace the keyboard See Replacing the Keyboard on page 48 6 Replace the center control cover See Replacing the Center Control Cover on page 44 7 Replace the compartment door See Replacing the Compartment Door on page 15 8 Replace the battery pack See Replacing the Battery Pack on page 13 9 Follow the instructions in After Working Inside Your Computer on page 11 72 Replacing the Speakers information that shipped with your computer and follow the steps in Before You Begin on page 9 For additional safety best practices information see the Regulatory Compliance Homepage at dell com regulatory compliance Removing the Optical Drive AN WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before You Begin on page 9 For additional safety best practices information see the Regulatory Compliance Homep
31. erly Turn on the computer Press lt F2 gt during POST to enter the system setup program Navigate to the security tab and enter the service tag in the Set Service Tag field Replacing the System Board System Setup Configuring the System Setup The System Setup options allow you to Change the system configuration information after you add change or remove any hardware in your laptop Set or change a user selectable option View the installed amount of memory or set the type of hard drive installed Before you use System Setup it is recommended that you write down the current System Setup information for future reference A CAUTION Do not change the settings in System Setup unless you are an expert computer user Certain changes can cause your computer to work incorrectly Entering System Setup 1 Turnon or restart your laptop A NOTE Keyboard failure may result when a key on the keyboard is held down for extended periods of time To avoid possible keyboard failure press and release lt F2 gt in even intervals until the System Setup screen appears 2 While the laptop is booting press F2 immediately before the operating system logo appears to access the BIOS Setup Utility If an error occurs during POST Power On Self Test you may also enter the BIOS Setup Utility by pressing F2 when prompted A NOTE If you wait too long and the operating system logo appears continue to wait until you see the Micro
32. etooth Card Replacing the Bluetooth Card AN WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before You Begin on page 9 For additional safety best practices information see the Regulatory Compliance Homepage at dell com regulatory compliance Procedure 1 Align the screw hole on the Bluetooth card with the screw hole on the system board 2 Replace the screw that secures the Bluetooth card to the system board 3 Connect the Bluetooth card cable to the connector on the system board Postrequsites 1 Replacethe palm rest assembly See Replacing the Palm Rest Assembly on page 66 2 Replace the status light board See Replacing the Status Light Board on page 63 3 Replace the display assembly See Replacing the Display Assembly on page 60 4 Replace the power button board See Replacing the Power Button Board on page 56 5 Replace the keyboard See Replacing the Keyboard on page 48 6 Replace the center control cover See Replacing the Center Control Cover on page 44 7 Replace the compartment door See Replacing the Compartment Door on page 15 8 Replace the battery pack See Replacing the Battery Pack on page 13 9 Follow the instructions in After Working Inside Your Computer on page 11 Replacing the Bluetooth Card 69 Removing the Speakers AN WARNING Before working inside your computer read the safety information that shipped with
33. ge at dell com regulatory_compliance NOTE Memory modules purchased from Dell or Alienware are covered under your computer warranty NOTE If you purchased a dual core processor your computer supports only memory module connectors DIMM 1 and DIMM 2 NOTE Your computer supports up to four memory module connectors You can access connectors DIMM 1 and DIMM 2 by removing the compartment door at the bottom of your computer You can access connectors DIMM 3 and DIMM 4 by removing the memory module cover on top of the palm rest assembly Procedure Ea 24 NOTE If you need to install memory modules in two connectors install a memory module in the lower connector before you install a memory module in the upper connector Align the notch in the memory module with the tab on the memory module connector Slide the memory module firmly into the connector at a 45 degree angle and press the memory module down until it clicks into place If you do not hear the click remove the memory module and reinstall it NOTE If the memory module is not installed properly the computer may not boot Replacing the Memory Module s 1 memory module connector 2 tab 3 notch 3 If you have replaced memory module s in connectors DIMM 1 and DIMM 2 go to Postrequsites 4 Ifyou have replaced memory module s in connectors DIMM 3 and DIMM 4 a Align the screw holes on the memory module cover with the screw holes on the palm rest assembly
34. hat shipped with your computer and follow the steps in Before You Begin on page 9 For additional safety best practices information see the Regulatory Compliance Homepage at dell com regulatory compliance AN WARNING The processor heat sink may be very hot during normal operation Ensure that it has had sufficient time to cool before you touch it Prerequsites 1 Remove the battery pack See Removing the Battery Pack on page 12 2 Remove the compartment door See Removing the Compartment Door on page 14 Removing the Processor Heat Sink Fan 29 Procedure 1 Disconnect the processor heat sink fan cable from the connector on the system board 2 Loosen the captive screws that secure the processor heat sink fan to the chassis 3 Liftthe processor heat sink fan along with the cable away from the chassis 1 processor heat sink fan cable 2 processor heat sink fan 3 captive screws 3 30 Removing the Processor Heat Sink Fan Replacing the Processor Heat Sink Fan AN WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before You Begin on page 9 For additional safety best practices information see the Regulatory Compliance Homepage at dell com regulatory compliance Procedure 1 Align the screw holes on the processor heat sink fan with the screw holes on the chassis 2 Tighten the captive screws that secure the processor heat sink fan to
35. ide Your Computer on page 11 66 Replacing the Palm Rest Assembly Removing the Bluetooth Card AN WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before You Begin on page 9 For additional safety best practices information see the Regulatory Compliance Homepage at dell com regulatory compliance If you ordered a card with Bluetooth wireless technology with your computer it is already installed Prerequsites 1 Remove the battery pack See Removing the Battery Pack on page 12 2 Remove the compartment door See Removing the Compartment Door on page 14 3 Remove the center control cover See Removing the Center Control Cover on page 41 4 Remove the keyboard See Removing the Keyboard on page 45 5 Remove the power button board See Removing the Power Button Board on page 55 6 Remove the display assembly See Removing the Display Assembly on page 57 7 Remove the status light board See Removing the Status Light Board on page 61 8 Remove the palm rest assembly See Removing the Palm Rest Assembly on page 64 Procedure 1 Disconnect the Bluetooth card cable from the connector on the system board 2 Remove the screw that secures the Bluetooth card to the system board 3 Liftthe Bluetooth card away from the system board Removing the Bluetooth Card 67 1 Bluetooth card cable 2 Bluetooth card 3 screw 68 Removing the Blu
36. ing the memory module cover on top of the palm rest assembly Prerequsites 1 2 Remove the battery pack See Removing the Battery Pack on page 12 Remove the compartment door See Removing the Compartment Door on page 14 Procedure 1 To remove memory module s from connectors DIMM 1 and DIMM 2 go to step 3 2 Toremove memory module s from connectors DIMM 3 and DIMM 4 22 a Removethe center control cover See Removing the Center Control Cover on page 41 b Remove the keyboard See Removing the Keyboard on page 45 c Remove the screws that secure the memory module cover to the palm rest assembly 1 memory module cover 2 screws 3 Removing the Memory Module s ZN CAUTION To prevent damage to the memory module connector do not use tools to spread the memory module securing clips Use your fingertips to carefully spread apart the securing clips on each end of the memory module connector until the memory module pops up 3 1 memory module 2 securing clips 2 connector 3 memory module 4 Remove the memory module from the memory module connector Removing the Memory Module s 23 Replacing the Memory Module s AN WARNING Before working inside your computer read the safety Ea 2 2 information that shipped with your computer and follow the steps in Before You Begin on page 9 For additional safety best practices information see the Regulatory Compliance Homepa
37. is particular Alienware computer Align the tabs on the battery with the slots on the battery bay and snap the battery into place Postrequsites Follow the instructions in After Working Inside Your Computer on page 11 Replacing the Battery Pack 13 Removing the Compartment Door AN WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before You Begin on page 9 For additional safety best practices information see the Regulatory Compliance Homepage at dell com regulatory compliance Prerequsites Remove the battery pack See Removing the Battery Pack on page 12 Procedure 1 Remove the screws that secure the compartment door to the computer base 2 Slide and lift the compartment door away from the computer 1 compartment door 2 screws 2 14 Removing the Compartment Door Replacing the Compartment Door AN WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before You Begin on page 9 For additional safety best practices information see the Regulatory Compliance Homepage at dell com regulatory compliance Procedure 1 Align the tabs on the compartment door with the slots on the computer base and slide the compartment door into place 2 Replace the two screws that secure the compartment door to the computer base Postrequsites 1 Replace
38. k DMC Wireless Switch Hotkey Security Menu Allows you to enable or disable the internal Bluetooth device Disabled The internal Bluetooth device is disabled and is not visible to the operating system Enabled The internal Bluetooth device is enabled Allows you to enable or disable the internal wireless device Disabled The internal wireless device is disabled and is not visible to the operating system Enabled The internal wireless device is enabled Allows you to enable or disable the internal DMC device Allows you to disable all internal wireless devices Supervisor Password User Password Set Service Tag Set Supervisor Password Set User Password Computrace Displays if the supervisor password is clear or set Displays if the user password is clear or set Displays the Service Tag of the computer when the Service Tag is present Displays a field to input the Service Tag manually when the Service Tag is absent Allows you to set the supervisor password The supervisor password controls access to the system setup utility Allows you to set the user password The user password controls access to the computer at boot Allows you to enable or disable Computrace security feature 86 System Setup Boot Menu Use the up or down arrow keys to change the boot device priority You can choose from Hard Drive USB Storage L CD DVD BD Removal Devices
39. lacing the Compartment Door on page 15 9 Replace the battery pack See Replacing the Battery Pack on page 13 10 Follow the instructions in After Working Inside Your Computer on page 11 76 Replacing the Optical Drive Connect the interposer to the optical drive Removing the System Board AN WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before You Begin on page 9 For additional safety best practices information see the Regulatory Compliance Homepage at dell com regulatory compliance A CAUTION Handle components by their edges and avoid touching pins and contacts The system board s BIOS chip contains the Service Tag which is also visible on a barcode label at the bottom of the computer Prerequsites Remove any installed card or blank from the 9 in 1 Media Card Reader Remove the battery pack See Removing the Battery Pack on page 12 Remove the compartment door See Removing the Compartment Door on page 14 Remove the hard drive s See Removing the Hard Drive s on page 18 Remove the coin cell battery See Removing the Coin Cell Battery on page 16 Remove the memory module s See Removing the Memory Module s on page 22 Noah WN Remove the graphics card heat sink fan See Removing the Graphics Card Heat Sink Fan on page 26 0 Remove the graphics card assembly See Removing the Graphics Card Assembly on pag
40. ly Procedures 2 4444 eee e244 Se reds Postrequsites Removing the Bluetooth Card PreredqusiEes oc Ba he ear eae eee Procedure 2s cst eae So dank Sra end vee Replacing the Bluetooth Card Proced re x oso RYO Se din bor p RO Postrequsites osse x Removing the Speakers Prerequsites scs ua REE Ep meme ame Procedure 2s cce ERE Replacing the Speakers Procedure eA Contents 43 44 45 46 47 48 PoStrequsites dem dom a Be aos Pe OS 72 Removing the Optical Drive 73 PrerequsiteS cat wie teur ye he frs uu e d 73 ProcedU re 5 susto e RE reb id Bee E 73 Replacing the Optical Drive 76 Procedure vs baueEE T IE ERES 76 Postrequsites oi soc Rd rS 76 Removing the System Board 77 Prerequsites ony eee tS ee Se 77 Pro d 55 Deka ERE SES AEN 78 Replacing the System Board 79 ProcedUre s xus heu ath Apex SO et s 79 PoStregUsItes c perd LE CEDNESULA 79 Entering the Service Tag in the BIOS 80 System Setup 81 Configuring the System Setup 81 Entering System Setup liliis 81 System Setup Screens l l 81 System Setup Options 82 Flashing the BIOS 88 Contents Before You Begin Turn Off Your Computer and Connected Devices A 1 2 CAUTION To avoid losing data save and close all open files and e
41. mplete replacement procedures ensure the following Replace all screws and ensure that no stray screws remain inside your computer Connect any external devices cables cards and any other part s you removed before working on your computer Connect your computer and all attached devices to their electrical outlets A CAUTION Before turning on your computer replace all screws and ensure that no stray screws remain inside the computer Failure to do so may damage your computer After Working Inside Your Computer n 3 Removing the Battery Pack AN WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before You Begin on page 9 For additional safety best practices information see the Regulatory Compliance Homepage at dell com regulatory compliance Procedure 1 Slide the battery latch to the unlock position as shown The battery pack pops up 2 Remove the battery pack 1 battery pack 2 battery latch 12 Removing the Battery Pack Replacing the Battery Pack AN WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before You Begin on page 9 For additional safety best practices information see the Regulatory Compliance Homepage at dell com regulatory compliance Procedure A CAUTION To avoid damage to the computer use only the battery designed for th
42. n Procedure 1 Disconnect the graphics card heat sink fan cable from the connector on the system board 2 Loosen the captive screws that secure the graphics card heat sink fan to the chassis 3 Liftthe graphics card heat sink fan along with the cable away from the computer base 1 graphics card heat sink fan cable 2 captive screws 3 3 graphics card heat sink fan Removing the Graphics Card Heat Sink Fan 27 Replacing the Graphics Card Heat Sink Fan AN WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before You Begin on page 9 For additional safety best practices information see the Regulatory Compliance Homepage at dell com regulatory compliance Procedure 1 Align the screw holes on the graphics card heat sink fan with the screw holes on the chassis 2 Tighten the captive screws that secure the graphics card heat sink fan to the chassis 3 Connect the graphics card heat sink fan cable to the connector on the system board Postrequsites 1 Replace the compartment door See Replacing the Compartment Door on page 15 2 Replace the battery pack See Replacing the Battery Pack on page 13 3 Follow the instructions in After Working Inside Your Computer on page 11 28 Replacing the Graphics Card Heat Sink Fan Removing the Processor Heat Sink Fan AN WARNING Before working inside your computer read the safety information t
43. ofthe processor heat sink Prerequsites 1 Remove the battery pack See Removing the Battery Pack on page 12 2 Remove the compartment door See Removing the Compartment Door on page 14 3 Remove the processor heat sink fan See Removing the Processor Heat Sink Fan on page 29 Removing the Processor Heat Sink 35 Procedure 1 In sequential order indicated on the processor heat sink loosen the captive screws that secure the processor heat sink to the system board 2 Liftthe processor heat sink at an angle toward the front of the computer and out of the computer base 1 processor heat sink 2 captive screws 4 36 Removing the Processor Heat Sink Replacing the Processor Heat Sink AN WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before You Begin on page 9 For additional safety best practices information see the Regulatory Compliance Homepage at dell com regulatory compliance A CAUTION Incorrect alignment of the processor heat sink can damage the processor K NOTE The original thermal grease can be reused if the original processor heat sink is reinstalled If the processor heat sink is replaced use the thermal grease provided in the kit to ensure that thermal conductivity is achieved Procedure 1 Slide the processor heat sink in place 2 Align the captive screws on the processor heat sink with the screw holes on
44. ory compliance Prerequsites 1 Remove the battery pack See Removing the Battery Pack on page 12 2 Remove the compartment door See Removing the Compartment Door on page 14 Procedure 1 Removethe screws that secure the center control cover to the computer base 1 screws 5 A CAUTION Be extremely careful when removing the center control cover The cover along with the cable that attaches to it are fragile 2 Turn the computer over and open the display as far as possible Removing the Center Control Cover 41 3 Gently pry the center control cover from the back of the computer and then ease the tabs on the center control cover out of the slots on the palm rest assembly 1 center control cover A CAUTION Be extremely careful when removing and handling the center control cover Failure to do so could result in scratching the display panel 4 Turn the center control cover towards the display 5 Disconnect the media control keys cable from the connector on the system board 6 Liftthe center control cover away from the computer 42 Removing the Center Control Cover 1 media control keys cable Removing the Center Control Cover 43 Replacing the Center Control Cover AN WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before You Begin on page 9 For additional safety best practices information see the Reg
45. pot t IER Postrequsites llli Removing the Processor Heat Sink Fan Prerequsites s osaceae nse ee REEL Procedure ax e SR et Sex du Replacing the Processor Heat Sink Fan Procedures nga eek ae dha o seme Postrequsites ipo du bp ee ees Removing the Graphics Card Assembly Prerequsites Lo siccus ESO Eu p eee eal EN Procedures ss x eee the EXE Contents 26 26 27 28 28 28 29 29 30 31 31 31 18 19 20 21 22 23 24 25 Replacing the Graphics Card Assembly Procedure sia es REN Se ee ees Postrequsites 4 indue eed gee oS E Removing the Processor Heat Sink Prerequsites niusc xou Eph Proced re x on a etal ce d feb ED Replacing the Processor Heat Sink Procedute saa fd Ae ieu SAR ES emus Postrequsites Removing the Processor Module Prerequsites 725 deme he ese Procedire uz tede Replacing the Processor Module Proced re sud ded eR EINER aes Postrequsites Removing the Center Control Cover PreretqusiEes 5c dox dele e S RR Proced re xo RAN sd era td p biens Replacing the Center Control Cover Procedure osx ev VIERTE Postrequsites voe nie fc Ew Removing the Keyboard Prerequsites 64 04 cce xS Procedures eina d eode eu Eee nee 34 ias 34 LX Ri 34 35 EE 35 WESS 36 37 TER 37 me 37 Contents 26 27 28 29 30 31 32 33 Replacing the Keybo
46. protective antistatic packaging For more information see Protecting Against Electrostatic Discharge in the safety information that shipped with your computer 50 Removing the Mini Card Replacing the Mini Card AN WARNING Before working inside your computer read the safety Ea information that shipped with your computer and follow the steps in Before You Begin on page 9 For additional safety best practices information see the Regulatory Compliance Homepage at dell com regulatory compliance NOTE Dell or Alienware does not guarantee compatibility or provide support for Mini Cards from sources other than Dell or Alienware Your computer supports one half Mini Card slot for WLAN Ea NOTE Depending on the configuration of the computer when it was sold the Mini Card slot may or may not have a Mini Card installed Procedure A A Remove the new Mini Card from its packaging CAUTION Use firm and even pressure to slide the card into place If you use excessive force you may damage the connector CAUTION The connectors are keyed to ensure correct insertion If you feel resistance check the connectors on the card and on the system board and realign the card Insert the Mini Card connector at a 45 degree angle into the connector on the system board Press the other end of the Mini Card down into the slot on the system board and replace the screw that secures the Mini Card to the system board Connect the app
47. r computer Displays the memory size installed in DIMM O Displays the memory size installed in DIMM 1 Displays the memory size installed in DIMM 2 Displays the memory size installed in DIMM 3 Intel SpeedStep Virtualization USB Emulation USB Wake Support USB Power Share Integrated Network Allows you to enable or disable the Intel SpeedStep technology Disabling this feature may improve performance but will greatly reduce battery life Allows you to enable or disable the Intel Virtualization technology Allows you to enable or disable the USB emulation feature This feature defines how the BIOS in the absence of a USB aware operating system handles USB devices USB emulation is always enabled during POST NOTE You cannot boot any type of USB device floppy hard drive or memory key when this option is off Allows you to enable USB devices to wake the computer from standby or to disable the USB wake support feature NOTE If USB Powershare is enabled a device connected to the USB Powershare connector may not wake the computer Allows you to charge USB devices when the computer is turned off or in standby mode AC Only Charge USB devices when connected to AC adapter only AC and Battery Charge USB devices when connected to AC adapter and when the computer is running on battery Disabled Disables USB PowerShare Allows you to enable or disable the on board LAN controller
48. ropriate antenna cables to the Mini Card you are installing The following table provides the antenna cable color scheme for the Mini Card supported by your computer Connectors on the Mini Card Antenna Cable Color Scheme WLAN 2 or 3 antenna cables white Main WLAN white triangle black Auxiliary WLAN black triangle gray MIMO WLAN gray triangle optional Replacing the Mini Card 51 Postrequsites 1 N 3 4 5 6 K 52 Replace the keyboard See Replacing the Keyboard on page 48 Replace the center control cover See Replacing the Center Control Cover on page 44 Replace the compartment door See Replacing the Compartment Door on page 15 Replace the battery pack See Replacing the Battery Pack on page 13 Follow the instructions in After Working Inside Your Computer on page 11 Install the drivers and utilities for your computer as required NOTE If you are installing a Mini card from a source other than Dell or Alienware you must install the appropriate drivers and utilities Replacing the Mini Card Removing the WirelessHD Card AN WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before You Begin on page 9 For additional safety best practices information see the Regulatory Compliance Homepage at dell com regulatory compliance If you ordered a wirelessHD card with your computer the card
49. sert the wirelessHD card connector at a 45 degree angle into the connector on the system board 3 Press the other end of the wirelessHD card down into the slot on the system board and replace the screw that secures the wirelessHD card to the system board 4 Connect the wirelessHD card cable to the connector on the wirelessHD card Postrequsites 1 Replace the keyboard See Replacing the Keyboard on page 48 2 Replace the center control cover See Replacing the Center Control Cover on page 44 3 Replace the compartment door See Replacing the Compartment Door on page 15 4 Replace the battery pack See Replacing the Battery Pack on page 13 5 Follow the instructions in After Working Inside Your Computer on page 11 54 Replacing the WirelessHD Card E Removing the Power Button Board AN WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before You Begin on page 9 For additional safety best practices information see the Regulatory Compliance Homepage at dell com regulatory compliance Prerequsites 1 Remove the battery pack See Removing the Battery Pack on page 12 2 Remove the compartment door See Removing the Compartment Door on page 14 3 Remove the center control cover See Removing the Center Control Cover on page 41 4 Remove the keyboard See Removing the Keyboard on page 45 Procedure 1 Disconnect the power button board
50. soft Windows desktop then shut down your laptop and try again System Setup Screens The BIOS Setup Utility window displays current or changeable configuration information for your laptop Information is divided into five menus Main Advanced Security Boot and Exit Key functions appear at the bottom of the BIOS Setup Utility window and lists keys and their functions within the active field System Setup 81 System Setup Options K NOTE Depending on your computer and installed devices the items listed in this section may not appear or may not appear exactly as listed Main Menu System Time hh mm ss System Date mm dd yyyy Alienware Service Tag BIOS Version EC Version E version CPU CPU Frequency CPU L3 Cache CPUID Integrated Graphics Discrete Graphics Total Memory emory Bank 0 emory Bank 1 emory Bank 2 emory Bank 3 Advanced Menu 82 System Setup Displays the system time Displays the system date Displays the model number of your computer Displays the Service Tag of your computer Displays the BIOS version Displays the EC firmware version Displays the Intel ME firmware version Displays the type of processor installed Displays the speed of the processor Displays the processor cache size Displays the ID of the processor Displays the integrated graphics Displays the discrete graphics Displays the total memory available in you
51. ssembly to the computer base 6 Liftthe display assembly off the computer 58 Removing the Display Assembly 1 display assembly 2 screws 6 Removing the Display Assembly 59 Replacing the Display Assembly AN WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before You Begin on page 9 For additional safety best practices information see the Regulatory Compliance Homepage at dell com regulatory compliance Procedure 1 Placethe display assembly in position and replace the screws that secure the display assembly to the computer base 2 Route the display cable camera cable infrared cable wirelessHD card cable and Mini Card antenna cables through the routing guides on the palm rest assembly 3 Connect the display cable to the connector on the system board 4 Tighten the captive screws that secure the display cable to the system board 5 Connect the camera cable and infrared cable to the respective system board connectors Postrequsites 1 Connectthe wirelessHD card cable to the connector on the wirelessHD card See Replacing the WirelessHD Card on page 54 2 Connect the Mini Card antenna cables to the Mini Card See Replacing the Mini Card on page 51 3 Replace the keyboard See Replacing the Keyboard on page 48 4 Replace the center control cover See Replacing the Center Control Cover on page 44 5 Replace the compartment door Se
52. ssor module has a triangle that aligns with the triangle on the pin 1 corner of the ZIF socket When the processor module is properly seated all four corners are aligned at the same height If one or more corners of the module are higher than the others the module is not seated properly CAUTION To prevent intermittent contact between the ZIF socket cam screw and the processor module when replacing the processor press to apply slight pressure to the center of the processor module while turning the cam screw CAUTION To avoid damage to the processor module hold the screwdriver perpendicular to the processor module when turning the cam screw 2 Tighten the ZIF socket by turning the cam screw clockwise to secure the processor module to the ZIF socket Postrequsites 1 Replace the processor heat sink See Replacing the Processor Heat Sink on page 37 2 Replace the processor heat sink fan See Replacing the Processor Heat Sink Fan on page 31 3 Replace the compartment door See Replacing the Compartment Door on page 15 4 Replace the battery pack See Replacing the Battery Pack on page 13 40 Replacing the Processor Module 2 3 Removing the Center Control Cover AN WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before You Begin on page 9 For additional safety best practices information see the Regulatory Compliance Homepage at dell com regulat
53. ulatory Compliance Homepage at dell com regulatory compliance Procedure 1 Connectthe media control keys cable to the connector on the system board 2 Align the tabs on the center control cover with the slots on the palm rest assembly and snap the center control cover into place 3 Close the display and turn the computer over 4 Replace the screws that secure the center control cover to the computer base Postrequsites 1 Replace the compartment door See Replacing the Compartment Door on page 15 2 Replace the battery pack See Replacing the Battery Pack on page 13 44 Replacing the Center Control Cover Removing the Keyboard AN WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before You Begin on page 9 For additional safety best practices information see the Regulatory Compliance Homepage at dell com regulatory compliance Prerequsites 1 Remove the battery pack See Removing the Battery Pack on page 12 2 Remove the compartment door See Replacing the Compartment Door on page 15 3 Remove the center control cover See Removing the Center Control Cover on page 41 Procedure A A Remove the screws that secure the keyboard to the computer base CAUTION The keycaps on the keyboard are fragile easily dislodged and time consuming to replace Be careful when removing and handling the keyboard CAUTION Be extremely
54. w the instructions on the screen A list of results appears on the screen Click BIOS Click Download File to download the latest BIOS file In the Please select your download method below window click For Single File Download via Browser and then click Download Now In the Save As window select an appropriate location to download the file on your computer If the Download Complete window appears click Close Navigate to the folder where you downloaded the BIOS update file The file icon appears in the folder and is titled the same as the downloaded BIOS update file Double click the BIOS update file icon and follow the instructions that appear on the screen Flashing the BIOS
55. xit all open programs before you turn off your computer Save and close all open files and exit all open programs Click Start and click Shut down Microsoft Windows shuts down and then the computer turns off K NOTE If you are using a different operating system see the documentation of your operating system for shut down instructions Disconnect your computer and all attached devices from their electrical outlets Disconnect all telephone cables network cables and attached devices from your computer Press and hold the power button for about 5 seconds after the computer is unplugged to ground the system board Safety Instructions Use the following safety guidelines to protect your computer from potential damage and ensure your personal safety A AN A A WARNING Before working inside your computer read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage at dell com regulatory_compliance WARNING Disconnect all power sources before opening the computer cover or panels After you finish working inside the computer replace all covers panels and screws before connecting to the power source CAUTION To avoid damaging the computer ensure that the work surface is flat and clean CAUTION To avoid damaging the components and cards handle them by their edges and avoid touching pins and contacts Before You Begin 9
56. y pack See Replacing the Battery Pack on page 13 3 Follow the instructions in After Working Inside Your Computer on page 11 Replacing the Coin Cell Battery 17 A gt bb p Removing the Hard Drive s WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before You Begin on page 9 For additional safety best practices information see the Regulatory Compliance Homepage at dell com regulatory compliance WARNING If you remove the hard drive from the computer when the drive is hot do not touch the metal housing of the hard drive CAUTION To help prevent damage to the system board remove the main battery See Removing the Battery Pack on page 12 CAUTION To prevent data loss turn off your computer See Turn Off Your Computer and Connected Devices on page 9 Do not remove the hard drive while the computer is On or in Sleep state CAUTION Hard drives are extremely fragile Exercise care when handling the hard drive Prerequsites 1 Remove the battery pack See Removing the Battery Pack on page 12 2 Remove the compartment door See Removing the Compartment Door on page 14 Procedure 1 Loosenthe captive screws that secure the hard drive assembly to the computer base 2 Using the pull tab lift the hard drive assembly to disconnect it from the connector on the system board 3 Liftthe hard drive assembly out of the computer base
57. your computer and follow the steps in Before You Begin on page 9 For additional safety best practices information see the Regulatory Compliance Homepage at dell com regulatory compliance Prerequsites 1 Remove the battery pack See Removing the Battery Pack on page 12 2 Remove the compartment door See Removing the Compartment Door on page 14 3 Remove the center control cover See Removing the Center Control Cover on page 41 4 Remove the keyboard See Removing the Keyboard on page 45 5 Remove the power button board See Removing the Power Button Board on page 55 6 Remove the display assembly See Removing the Display Assembly on page 57 7 Remove the status light board See Removing the Status Light Board on page 61 8 Removethe palm rest assembly See Removing the Palm Rest Assembly on page 64 Procedure 1 Disconnect the speakers cable from the connector on the system board 2 Notethe speakers cable routing and remove the cable from the routing guides on the computer base 3 Remove the screws that secure the speakers to the computer base 4 Lift the speakers along with the cable off the computer base 70 Removing the Speakers 1 speakers 2 2 screws 4 3 speakers cable Removing the Speakers 71 Replacing the Speakers AN WARNING Before working inside your computer read the safety Procedure 1 Align the screw holes on the speakers with the screw holes on the computer base 2 R
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