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Acer 4930G Laptop User Manual

1. 23 Acer eLock Management 24 Acer eRecovery Management leere 25 Acer eSettings Management 26 Windows Mobility Center 27 Using the System Utilities llle 28 Acer GridVista dual display compatible 28 Rer Let 29 Norton Internet Security 30 Hardware Specifications and Configurations 31 System Utilities 39 BIOS le UII us iso ect e EPA teth iate a ema pd Rete eee Susa mtb iade 39 Navigating the BIOS Utility llli eI 39 Ieweai ge lee NER E ERTEILEN EE 40 Mr e ENEE 41 PROVANICCON serar ate cal avin EE 42 CUI ee any eats ee Ee ee fa ees ne EET 44 xod c ce pee te eee te teat re ees eee ae ea tte ae ec comet 47 EON suci Satta e And stan cole EE 49 zd PT rrr 50 BIOS ER Er le 6 2 eta Oi ee ERR mE ew ved anc Be ie A t os pid 51 Remove HDD BIOS Utility lll 52 Machine Disassembly and Replacement 57 Disassembly Requirements 57 General Information 58 Pre disassembly Instructions 58 Disassembly Process 58 External Module Disassembly Process 59 VII Table of Contents External Modules Disassembly Flowchart 59 Removing the Battery Pack 60 Removing the SD dummy car 61 Removing the ExpressCard dummy Card 62 Removing the Lower Covers 0 000 cece eee tee eee ene 63 Removing the DIMM Module 65 Removing the WLAN Board Module 66 Removing the Hard Disk Drive Module 68 Removing the Optical Drive Module 70 Main Unit Disasse
2. Be 4 T WW T 1 d a 1 Tu i z D d J P F e 102 Chapter 3 Removing the Modem Module See Removing the Battery Pack on page 60 See Removing the SD dummy card on page 61 See Removing the ExpressCard dummy card on page 62 See Removing the Lower Covers on page 63 See Removing the DIMM Module on page 65 See Removing the WLAN Board Module on page 66 See Removing the Hard Disk Drive Module on page 68 See Removing the Optical Drive Module on page 70 D Qo eo Sf c oN e See Removing the Keyboard on page 76 ech e See Removing the LCD Module on page 82 11 See Removing the Upper Cover on page 84 12 Remove the adhesive tape securing the Modem cable to the Lower Cover Chapter 3 103 13 Remove the RJ 11 port from the leftside of the Lower Cover 3 x E A E L m To N E r L i 8 Chapter 3 15 Remove the two screws securing the Modem module eo Back Chapter 3 105 Removing the Main Board See Removing the Battery Pack on page 60 See Removing the SD dummy card on page 61 See Removing the ExpressCard dummy card on page 62 See Removing the Lower Covers on page 63 See Removing the DIMM Module on page 65 See Removing the WLAN Board Module on page 66 See Removing the Hard Disk Drive Module on page 68 See Removing the Optical Drive Module on page 70 See Re
3. HDTV Switch Failure If the HDTV Switch fails perform the following actions one at a time to correct the problem Do not replace a non defective FRUs Stat DR Bag Ken e Re assemble 7 Check VGA B iu the VOA or d Dis ar HOMUB Ja Lh HOMES te M E UMA Assy OK ue E t Qut IN can VGA ae Check en or HDIMIIB K VGA ar QUT e HOME 27 s Ke Swap Mi 166 Chapter 4 External Mouse Failure If an external Mouse fails perform the following actions one at a time to correct the problem 1 Try an alternative mouse 2 Ifthe mouse uses a wireless connection insert new batteries and confirm there is a good connection See the mouse user manual If the mouse uses a USB connection try an alternate USB port Try an alternative program to verify mouse operation Reinstall the program experiencing mouse failure Restart the computer Remove any recently added hardware and associated software Remove any recently added software and reboot o NO E w Restore system and file settings from a known good date using System Restore If the issue is not fixed repeat the preceding steps and select an earlier time and date 9 Run the Event Viewer to check the events log for errors For more information see Windows Help and Support 10 Roll back the mouse driver to the previous version if updated recently 11 Remove and reinstall the mouse driver 12 Check the Device Manager to determ
4. AS5051AW XMi MCETH 1 UMAC 1 1G 120 6L 5R CB bg 0 3 C AN AS5051AW AM 1 1G 120 6L 5R CB bg 0 3 AS5051AW AM 1 1G 120 6L 5R CB bg 0 3 C AN AS5052WX Mi MCEAU1 UMAC 1 1G 120 6L 5R CB bg 0 3 C AN AS5052WX Mi MCEIL1 UMAC 1 1G 120 6L 5R CB bg 0 3 C AN AS5052WX Mi MCEIN1 UMAC 1 1G 120 6L 5R CB bg 0 3 C AN AS5052WX Mi MCESG 1 UMAC 1 1G 120 6L 5R CB bg 0 3 C AN AS5052WX Mi MCEPH 1 UMAC 1 1G 120 6L 5R CB bg 0 3 C AN AS5052WX Mi MCEMA1 UMAC 1 1G 120 6L 5R CB bg 0 3 C AN SO1G N N120 NSM8 ABT N BII6 GB5 4 ATH54 K 13BG ATMK N14 1 36 WXGA G ATMK N14 1 36 WXGA G ATMK N14 1 36 WXGA G ATTL5 N14 1 0 WXGA G ATTL5 N14 1 0 WXGA G ATTL5 N14 1 0 WXGA G ATTL5 N14 1 0 WXGA G ATTL5 N14 1 0 WXGA G ATTL5 N14 1 0 WXGA G SO1G BII6 N120 GB5 4 NSM8 ABT_ ATH54 13BG SO1G BII6 N120 GB5 4 K NSM8 ABT_ ATH54 13BG SO1G BII6 N120 GB5 4 NSM8 ABT_ ATH54 13BG SO1G BII6 N120 GB5 4 K NSM8 ABT_ ATH54 13BG SO1G BII6 N120 GB5 4 NSM8 ABT_ ATH54 13BG SO1G BII6 N120 GB5 4 NSM8 ABT_ ATH54 13BG SO1G BII6 N120 GB5 4 NSM8 ABT_ ATH54 13BG SO1G BII6 N120 GB5 4 NSM8 ABT_ ATH54 13BG 186 Thailand LX AV 30J 00 9 AS505 Vietnam LX AV 2WXM 30J 01 i 0 AS505 AAP 2WXM i AS505 AAP Australia LX AV 2WXM Ne
5. S0512 MBII5 S0512 MBII5 S0512 MBII5 S0512 MBII5 S0512 MBII5 S0512 MBII5 S0512 MBII5 N N80G B5 4K NSM8 X NSM8 X NSM8 X NSM8 X NSM8 X NSM8 X NSM8 X 182 USA Canada Canadian French AS5051AW XMi MCECF UMAC 2 512 120 6L 5R CB bg 0 3 AS505 PA 1AWX Mi AS505 1AWX Mi AS505 1AWX Mi LX AV 30J 00 1 PA LX AV AS5051AW 30J 00 XMi 2 2 512 120 6L 5R CB bg 0 3 AAP LX AV 305 00 1 1 512 120 6L 5R CB bg 0 3 AS505 PA USA LX AV AS5051AW 1 AWX Canada 305 00 XMi Mi 8 1 512 120 6L 5R CB bg 0 3 AS505 PA ACLA LX AV AS5051AW 1AWX Spanish 305 01 XMi Mi 0 1 512 120 6L 5R CB bg 0 3 AS505 PA USA LX AV AS5051AW 1 AWX Canada 305 00 XMi Mi 9 1 512 120 6L 5R CB bg 0 3 USA Canada Canadian French Australia New Zealand AS505 Indonesia LX AV AS5051AW 1 AWX 305 00 XMi Mi 7 1 512 120 6L 5R CB bg 0 3 AS505 Malaysia LX AV ASB051AW 1AWX 305 00 XMI Mi 3 1 512 120 6L 5R CB bg 0 3 AS505 Philippines LX AN AS5051AW 1AWX 305 00 XMI Mi 2 1 512 120 6L 5R CB bg 0 3 C AN 183 N ATMK N14 1 36 WXGA G ATMK N14 1 36 WXGA G ATMK N14 1 36 WXGA G ATMK N14 1 36 WXGA G ATMK N14 1 36 WXGA G ATMK N14 1 36 WXGA G ATMK N14 1 36 WXGA G ATMK N14 1 36 WXGA G ATMK N14 1 36 WXGA G S0512 SO512 N120 MBII5 MBII5 GB5 4 K S0512 SO512 N120 MBI
6. FOX BT 36 WXGA MBII6 GB5 4 X BRM4 BRM VoIP G K 318BG 2 0 PCMC IA ATMK N14 1 SO512 N N100 NSM8 ABT FOX BT 36 WXGA MBII6 GB5 4 X BRM4 BRM VoIP G K 318BG 2 0 PCMC IA ATMK N14 1 SO512 N N100 NSM8 ABT FOX BT 36 WXGA MBII6 GB5 4 X BRM4 BRM VoIP G K 318BG 2 0 PCMC IA 194 Ke Russia AS505 EMEA LX AV 1AWX 30J 05 Mi 2 AS505 EMEA Holland 1AWX Mi AS505 EMEA Russia LX AV 1AWX 305 04 Mi 3 AS505 EMEA Sweden 1AWX Finland Mi AS505 EMEA 1AWX Mi AS505 2NWX Mi Slovenia Croatia LX AV 30J 05 3 LX AV 30C 0 19 dq AS505 AAP Thailand LX AV 3WXM 30J 05 i 6 EMEA Middle East AS505 LX AV 1ANW 30C 0 AM 22 AS505 EMEA Middle LX AV 1ANW East 30C 0 AM 24 195 LX AV 30J 05 4 LX AV 30J 05 5 AS5051AW XMi MCERU9 UMAC 1 512 100 BT 6L 5R CB bg VP _0 3C_AN AS5051AW XMi 1 512 100 BT 6L 5R bg VP AS5051AW AM 1 512 100 6L 5R bg 0 3 AS5051AW AM 1 512 100 BT 6L 5R bg VP AS5051AW AM 1 512 100 BT 6L 5R_bg_VP LINPUSTH 2 UMAC 1 512 120 BT 6L 5R CB bg 0 3 AS5053WX Mi 1 1G 120 BT 6L 5R CB bg 0 3 C_AN AS5051AN WXMi LINPUSAR 9 UMAC 1 512 60 BT 6L 5R bg 0 3 C AN AS5051AN WXMi LINPUSAR 9 UMAC 1 512 60 BT 6L 5R CB bg 0 3 C AN ATMK N14 1 SO512 N100 NSM8 ABT FOX BT 36 WXGA MBII6 GB5 4 X BRM4 BRM VoIP G K 318BG 2 0 PCMC IA ATMK N14 1 SO512 N100 NS
7. LCD Module Disassembly Flowchart Pema LCD Pare from Main Lind before ES GC arg Petrie LCD Baral ZE Perce Reme inverter Board Camera Modula Femi LCD Panel T LCD d Assembly d E d Remove Remove LCD FRO Cable Antennas T Here Remove Loft Right LCD internal Bracke Microphone Screw List 118 Chapter 3 Removing the LCD Bezel See Removing the Battery Pack on page 60 See Removing the SD dummy card on page 61 See Removing the ExpressCard dummy card on page 62 See Removing the Lower Covers on page 63 See Removing the WLAN Board Module on page 66 See Removing the Keyboard on page 76 See Removing the LCD Module on page 82 p9 ONE OON IUE eos ON e Remove the two upper and two lower bezel screw caps 9 Remove the four securing screws from the LCD module Chapter 3 119 10 Lift up the bezel rightside first and remove it from the LCD Module 120 Chapter 3 Removing the Inverter Board See Removing the Battery Pack on page 60 See Removing the SD dummy card on page 61 See Removing the ExpressCard dummy card on page 62 See Removing the Lower Covers on page 63 See Removing the WLAN Board Module on page 66 See Removing the Keyboard on page 76 See Removing the LCD Module on page 82 See Removing the LCD Bezel on page 119 SON ee Se o N SS Di
8. X X ATMK N14 1 S0O512 36 WXGA MBII5 G ATTL5 N14 1 SO1G 0 WXGA BII6 G ATMK N14 1 SO512 36 WXGA MBII6 ATMK N14 1 SO512 36 WXGA MBII6 ATMK N14 1 S0O512 36 WXGA MBII6 ATMK N14 1 SO512 36 WXGA MBII6 ATMK N14 1 SO512 36 WXGA MBII6 S0512 MBII6 S0512 MBII6 S0512 N100 MBII6 GB5 4 K S0512 N100 MBII6 GB5 4 K S0512 N100 MBII6 GB5 4 K 188 Eastern Europe AS505 EMEA 1AWX Mi AS505 EMEA Denmark LX AV 1AWX 30J 02 MI 4 AS505 EMEA France LX AV 1AWX 30J 02 Mi 5 AS505 EMEA Germany LX AV 1AWX 30J 02 Mi 7 AS505 EMEA Germany LX AV 1AWX 30J 02 Mi 8 AS505 EMEA Holland LX AV 1AWX 30J 03 Mi 3 AS505 EMEA Norway LX AV 1AWX 30J 03 Mi 4 AS505 EMEA Russia LX AV 1AWX 30J 03 Mi 5 AS505 EMEA Eastern LX AV 1AWX Europe 30J 03 Mi 6 189 N ATMK N14 1 36 WXGA ATMK N14 1 36 WXGA ATMK N14 1 36 WXGA ATMK N14 1 36 WXGA ATMK N14 1 36 WXGA ATMK N14 1 36 WXGA ATMK N14 1 36 WXGA ATMK N14 1 36 WXGA ATMK N14 1 36 WXGA S0512 SO512 N100 MBII6 MBll6 GB5 4 K S0512 SO512 N100 MBII6 MBll6 GB5 4 K S0512 SO512 N100 MBII6 MBll6 GB5 4 K S0512 SO512 N100 MBII6 MBll6 GB5 4 K S0512 SO512 N100 MBII6 MBll6 GB5 4 K S0512 SO512 N100 NSM8 ABT_ MBII6 MBll6 GB5 4 X BRM4 K 318BG S0512 S0512 N100 NSM8 ABT_ MBII6 MBIIG GB5 4 X BRM4 K 318BG 0512 S0512 N100 NSM8 ABT MBl
9. 512 60 BT 6L 5R CB bg 0 3 C_AN AS5051AW XMi MCEPL7 UMAC 1 512 100 BT 6L 5R_bg_VP _0 3C_AN AS5051AW XMi XPHRU1 UMAC 1 512 100 BT 6L 5R bg VP AS5052WX Mi 1 512 120 BT 6L 5R CB bg 0 3 1 512 120 BT 6L 5R CB bg 0 3 C AN AS5051AW AM MCESW8 UMAC 2 512 120 BT 6L 5R CB bg 0 3 C AN S0512 N MBII5 N60G B5 4K ABT _ BRM4 318BG FOX_ BRM ATMK N14 1 36 WXGA ATMK N14 1 36 WXGA ATMK N14 1 36 WXGA S0512 MBII5 N60G B5 4K ABT BRM4 318BG NSM8 NSM8 0512 MBII5 N60G B5 4K ABT BRM4 318BG NSM8 X X X i ATMK N14 1 S0512 N60G NSM8 ABT_ FOX_ N 36 WXGA MBII5 B5 4K X BRM4 BRM G 318BG 2 0 ATMK N14 1 S0512 N100 NSM8 ABT_ FOX_ BT 36 WXGA MBII6 GB5 4 X BRM4 BRM VoIP K 318BG 2 0 PCMC IA ATMK N14 1 SO512 N100 NSM8 ABT FOX BT 36 WXGA MBII6 GB5 4 X BRM4 BRM_ VoIP K 318BG 2 0 PCMC IA ATTL5 N14 1 S0O512 N120 NSM8 ABT FOX N 0 WXGA MBII5 GB5 4 X BRM4 BRM G K 318BG 2 0 ATTL5 N14 1 SO512 N N120 NSM8 ABT FOX N 0 WXGA MBII5 GB5 4 X ATH54 BRM G K 139BG 2 0 S0512 N120 ABT FOX_ MBII5 GB5 4 BRM4 BRM_ K 318BG 2 0 ATMK N14 1 S0512 NSM8 N 36 WXGA MBII5 X G 196 Switzerland AS505 EMEA 1AWX Mi AS505 EMEA 1AWX Mi AS505 EMEA 1AWX Mi AS505 EMEA 1AWX Mi AS505 EMEA 1AWX Mi AS505 EMEA 1AWX Mi AS505 EMEA 1AWX Mi AS505 EMEA 1
10. 6L 5R bg 0 3 C AN AS505 EMEA Italy LX AV AS5051AW 1AWX 30J 07 XMi Mi 1 MCEIT7 UMAC 2 512 120 eL 5R bg 0 3 C AN AS505 EMEA Denmark LX AV AS5051AW 1AWX 30J 07 XMi Mi 4 MCEDK6 UMAC 2 512 120 6L 5R bg 0 3 C AN AS505 EMEA France LX AV ASB051AW 1AWX 30J 06 XMI Mi 3 MCEFRF UMAC 2 512 120 6L 5R bg 0 3 C AN AS505 EMEA Norway LX AV ASB051AW 1AWX 30J 07 XMI Mi 3 MCENO5 UMAC 1 512 80 6L 5R_bg_0 3 C_AN AS505 EMEA Norway LX AV AS5051AW 1AWX 30J 07 XMi Mi 5 MCENO5 UMAC 2 512 120 6L 5R bg 0 3 C AN AS505 EMEA Russia LX AV AS5051AW 1AWX 30J 08 XMI Mi 0 MCERU9 UMAC 2 512 120 6L 5R bg 0 3 C AN AS505 EMEA Slovenia LX AN AS5051AW 1AWX Croatia 30J 08 XMI Mi 5 MCESI1 UMAC 2 512 120 6L 5R bg 0 3 C AN AS505 EMEA Switzerland LX AV AS5051AW 1AWX 30J 08 Mi 6 XMi Appendix A MCESW8 UMAC 2 512 120 6L 5R bg 0 3 C AN ATMK N14 1 SO512 SO512 N120 36 WXGA MBII5 MBII5 GB5 4 K ATMK N14 1 SO512 SO512 N120 36 WXGA MBII5 MBII5 GB5 4 K ATMK N14 1 SO512 SO512 N120 36 WXGA MBII5 MBII5 GB5 4 K ATMK N14 1 SO512 SO512 N120 36 WXGA MBII5 MBII5 GB5 4 K ATMK N14 1 SO512 N N80G 36 WXGA MBII6 B5 4K ATMK N14 1 SO512 SO512 N120 36 WXGA MBII5 MBII5 GB5 4 K ATMK N14 1 SO512 SO512 N120 36 WXGA MBII5 MBII5 GB5 4 K ATMK N14 1 SO512 SO512 N120 36 WXGA MBII5 MBII5 GB5 4 K ATMK N14
11. ATMK N14 1 36 WXGA ATMK N14 1 36 WXGA ATMK N14 1 36 WXGA ABT BRM4 318BG S0512 SO512 N100 MBII6 MBll6 GB5 4 K S0512 SO512 N100 MBII6 MBll6 GB5 4 K S0512 SO512 N100 MBII6 MBll6 GB5 4 K S0512 SO512 N100 MBII6 MBll6 GB5 4 K S0512 SO512 N100 MBII6 MBll6 GB5 4 K S0512 SO512 N100 MBII6 MBll6 GB5 4 K S0512 SO512 N100 MBII6 MBll6 GB5 4 K S0512 SO512 N100 MBII6 MBII6 GB5 4 S0512 S0512 MBII6 MBII6 NSM8 NSM8 NSM8 X NSM8 X NSM8 X NSM8 X NSM8 X NSM8 X ABT_ BRM4 318BG NSM8 X X X ABT_ BRM4 318BG ABT_ BRM4 318BG ABT _ BRM4 318BG ABT _ BRM4 318BG ABT_ BRM4 K 318BG N100 GB5 4 K ABT BRM4 318BG 190 AS505 EMEA France LX AN AS5051AW 1AWX 30J 02 XMi Mi 6 MCEWFR 1 1W UMAC 2 512 100 6L 5R_bg_0 3 C_AN AS505 EMEA Belgium LX AN AS5051AW 1 AWX 305 01 XMi Mi 9 2 512 100 6L 5R bg 0 3 AS505 EMEA Middle LX AN AS5051AW 1AWX East 305 03 XMI Mi 8 2 512 100 6L 5R bg 0 3 AS505 EMEA LX AV 1AWX 305 02 Mi 7 AS505 EMEA Germany LX AN AS5051AW 1AWX 305 02 XMI Mi 3 2 512 100 AS505 EMEA Greece LX AN AS5051AW 1 AWX 305 03 XMi Mi 3 2 512 100 AS505 EMEA Israel LX AV 1AWX 305 03 Mi 4 AS505 EMEA LX AN AS5051AW 1 AWX 305 03 XMi Mi 5 2 512 100 AS505 EMEA LX AN AS5051AW 1AWX 305 01 XMI Mi 8 2 512 100 Eastern Europe Italy Denmark 191 ATMK N14 1 S
12. CDs or DVDs 2 3 Optical disk access Lights up when the optical drive is active indicator 4 Optical drive eject Ejects the optical disk from the drive button 5 Emergency eject Ejects the optical drive tray when the computer is hole turned off Note Insert a paper clip into the emergency eject hole to eject the optical drive tray when the computer is off CO m RJ 11 Connects to a phone line CO m USB 2 0 port Connect to USB 2 0 devices e g USB mouse USB camera 000m DC in jack Connects to an AC adapter Rear View 1 Ventilation slots Enable the computer to stay cool even after prolonged use 8 Chapter 1 Bottom View 1 Battery bay Houses the computer s battery pack 2 c Battery release Releases the battery for removal latch 3 Memory Houses the computer s main memory compartment Hard disk bay Houses the computer s hard disk secured with screws le Battery lock Locks the battery in position Ventilation slots Enable the computer to stay cool even after and cooling fan prolonged use Note Do not cover or obstruct the opening of the fan Chapter 1 Indicators The computer has several easy to read status indicators The front panel indicators are visible even when the computer cover is closed Battery Indicates the computer s battery status 7 HDD Indicates when the hard disk drive is active Kc Caps Lock Lights up when Caps Lock is activated NOTE 1 Charging The light sh
13. Configuration menu Enter the Chipset Configuration menu Enter the ACPI Table Features Control menu Disable or Enable the Express Card solution for windows Standby and Hibernation Enter the PCI Port 1 to 6 configuration menus Enter the ASF Configuration menu USB Driver Select EHCI 1 and 2 UHCI 1 to 5 Per Port Control Port 80h Cycles DMI Link ASPM Control PCI Latency Timer VT d FACP C2 Latency Value FACP C3 Latency Value FACP RTC S4 Wakeup APIC IO APIC Mode HPET Support Base Address Select VC1 Enable ASPM URR FER NFER CER CTO SEFE SENFE SECE PME Interrupt PME SCI Hot Plug SCI Mini Watchdog Timeout BIOS Boot Timeout OS Boot Timeout Power on wait time 43 Security The Security screen contains parameters that help safeguard and protect your computer from unauthorized use alco gant ica M Tecla MEM OCCUrity Lole au iele ltem Specific Help Supervisor Password ls Clear Install or Change the User Password Is Clear password and the length HDD Password ls Clear of password must be less than eight words Set User Password Set Hdd Password Power on password Enabled The table below describes the parameters in this screen Settings in boldface are the default and suggested parameter settings Supervisor Password Is Shows the setting of the Supervisor password Clear or Set User Password Is Shows the setting of the user password Clear or Set HDD Password Is Shows the s
14. F Upper board or T P FPG Internal Speaker Failure If the internal Speakers fail perform the following actions one at a time to correct the problem Do not replace a non defective FRUs RPe assemble Check M B the SPK cable SFK cable to M B swap Logic Check Lagic lower Logic UoperLower Upper swap MiB 156 Chapter 4 Sound Problems If sound problems are experienced perform the following actions one at a time to correct the problem 1 Reboot the computer 2 Navigate to Start gt Control Panel System and Maintenance System Device Manager Check the Device Manager to determine that The device is properly installed There are no red Xs or yellow exclamation marks There are no device conflicts No hardware is listed under Other Devices Roll back the audio driver to the previous version if updated recently Remove and reinstall the audio driver Ensure that all volume controls are set mid range a Click the volume icon on the taskbar and drag the slider to 50 Ensure that the volume is not muted b Click Mixer to verify that other audio applications are set to 50 and not muted 6 Navigate to Start Control Panel Hardware and Sound Sound Ensure that Speakers are selected as the default audio device green check mark NOTE If Speakers does not show right click on the Playback tab and select Show Disabled Devices clear by default 7 Select Speakers and click Configure to start Speaker Setup Follow
15. N60G B5 4K ABT_ ATH54 13BG N80G ABT FOX B5 4K ATH54 BRM 13BG 2 0 N60G B5 4K ABT ATH54 13BG N60G B5 4K ABT _ ATH54 13BG N14 1 N60G ABT _ WXGA B5 4K ATH54 G 13BG Appendix A AS5051AN WXMi LINPUSPH 1 UMAC 1 512 60 6L 5R CB bg 0 3 C AN AS5051AN WXMi LINPUSMA 2 UMAC 1 512 60 6L 5R CB bg 0 3 C AN AS5051AN WXMi LINPUSTH 2 UMAC 1 512 60 6L 5R CB bg 0 3 C_AN LN AN AS5052WX 30J 01 VM 9 MCETH 1 UMAC 1 1G 120 BT 6L 5R CB bg 0 3 LX AN AS5051AW 30J 03 XMi 2 LX AV 30J 04 3 LX AV 30J 04 4 LX AV 30J 04 0 LX AV 30J 03 9 AS505 Malaysia LX AV ree 8 GC g Thailand AS505 1ANW XMi LX AV 30C 0 13 AS505 AAP Philippines LX AV 1ANW 30C 0 AM 11 AAP AAP AAP XMi 12 Thailand AS505 2WXM i AS505 EMEA 1AWX Mi AS505 EMEA 1AWX Mi AS505 EMEA 1AWX Mi AS505 EMEA 1AWX Mi AS505 EMEA Spain 1AWX Mi Appendix A Belgium Middle East Middle East Italy ATMK N14 1 SO512 N 36 WXGA MBII5 G N60G B5 4K ATMK N14 1 SO512 N 36 WXGA MBII5 G N60G B5 4K N60G B5 4K N120 GB5 4 K N100 GB5 4 K N100 GB5 4 K NSM8 ABT_ ATH54 13BG NSM8 ABT_ ATH54 13BG NSM8 ABT FOX_ X ATH54 BRM_ 13BG 2 0 NSM8 ABT X BRM4 318BG NSM8 ABT_ X BRM4 318BG NSM8 ABT_ X BRM4 318BG NSM8 ABT_ X BRM4 318BG NSM8 ABT_ X BRM4 318BG NSM8 ABT N X ATH54 13BG
16. Pentium and Pentium II III are trademarks of Intel Corporation Other brand and product names are trademarks and or registered trademarks of their respective holders Conventions The following conventions are used in this manual SCREEN MESSAGES Denotes actual messages that appear on screen NOTE Gives bits and pieces of additional information related to the current topic WARNING Alerts you to any damage that might result from doing or not doing specific actions CAUTION Gives precautionary measures to avoid possible hardware or software problems IMPORTANT Reminds you to do specific actions relevant to the accomplishment of procedures Preface Before using this information and the product it supports please read the following general information 1 This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Acer s global product offering To better fit local market requirements and enhance product competitiveness your regional office MAY have decided to extend the functionality of a machine e g add on card modem or extra memory capability These LOCALIZED FEATURES will NOT be covered in this generic service guide In such cases please contact your regional offices or the responsible personnel channel to provide you with further technical details Please note WHEN ORDERING FRU PARTS that you should check the most up to date information available on your regio
17. See Removing the Lower Covers on page 63 3 Disconnect the antenna cables from the WLAN board 4 Move the antenna away and remove the two screws A on the WLAN board to release the WLAN board 1 PACA CSP Se unn 66 Chapter 3 5 Detach the WLAN board from the WLAN socket NOTE When attaching the antenna back to the WLAN board make sure the cables are arranged properly Chapter 3 67 Removing the Hard Disk Drive Module 1 See Removing the Battery Pack on page 60 2 Remove the HDD cover See Removing the Lower Covers on page 63 3 Use the mylar tab to slide and lift up the hard disk drive module to remove NOTE To prevent damage to device avoid pressing down on it or placing heavy objects on top of it 4 Remove the four screws securing the hard disk to the carrier 68 Chapter 3 5 Remove the HDD from the carrier Chapter 3 69 Removing the Optical Drive Module 1 See Removing the Battery Pack on page 60 2 Remove the Memory cover See Removing the Lower Covers on page 63 3 Remove the screw securing the ODD module 70 Chapter 3 5 6 Pull the optical drive module out from the main unit Remove the two screws A securing the ODD bracket and remove the ODD bracket from the optical disk drive module Chapter 3 71 72 7 Insert a pin in the eject hole of the ODD to eject the ODD tray 8 Press down on the lock
18. XMi Mi 4 2 512 100 6L 5R bg 0 3 AS505 EMEA Russia LX AV 1AWX 305 02 Mi 5 2 512 100 6L 5R bg 0 3 AS505 EMEA Sweden LX AV 1AWX Finland 305 02 Mi 6 AS505 EMEA LX AN ASB051AW 1AWX 305 02 XMI Mi 2 2 512 100 AS505 EMEA AS5051AW 1AWX XMi Mi XPHWIT21 W UMAC AS505 EMEA 1AWX Mi AS505 EMEA 1AWX Mi AS505 PA 2WXM i Canadian French 2 512 100 193 AS5052WX Mi MCECF UMAC 2 512 120 6L 5R CB_bg_0 3 C_AN ATMK N14 1 SO512 SO512 N100 36 WXGA MBII6 MBII6 GB5 4 K ATMK N14 1 SO512 SO512 N100 36 WXGA MBII6 MBII6 GB5 4 K ATMK N14 1 SO512 SO512 N100 36 WXGA MBII6 MBll6 GB5 4 K ATMK N14 1 SO512 SO512 N100 36 WXGA MBII6 MBII6 GB5 4 K ATMK N14 1 SO512 SO512 N100 36 WXGA MBll6 MBll6 GB5 4 K ATMK N14 1 SO512 SO512 N100 36 WXGA MBII6 MBll6 GB5 4 K ATMK N14 1 SO512 SO512 N100 36 WXGA MBII6 MBll6 GB5 4 K ATMK N14 1 SO512 SO512 N100 36 WXGA MBII6 MBII6 GB5 4 K ATTL5 N14 1 SO512 SO512 N120 0 WXGA MBII5 MBII5 GB5 4 G K NSM8 ABT_ BRM4 318BG NSM8 ABT_ BRM4 318BG NSM8 ABT_ X BRM4 318BG NSM8 ABT_ X BRM4 318BG NSM8 ABT_ X BRM4 318BG NSM8 ABT_ X BRM4 318BG NSM8 ABT_ X BRM4 318BG NSM8 ABT_ X ATH54 13BG NSM8 ABT N X BRM4 318BG X X Appendix A USA Canada Canadian French ACLA Spanish ACLA Spanish Australia New Zealand Mi M
19. are set correctly Remove any recently added hardware and associated software Run the Windows Disk Defragmenter For more information see Windows Help and Support e emo Run Windows Check Disk by entering chkdsk r from a command prompt For more information see Windows Help and Support 10 Restore system and file settings from a known good date using System Restore If the issue is not fixed repeat the preceding steps and select an earlier time and date 11 Replace the HDD See Disassembly Process on page 58 Chapter 4 159 ODD Failure If the ODD fails perform the following actions one at a time to correct the problem Do not replace a non defective FRUs Ho Replace DVD CD ROM disc Feplace DVD CD ROM module Ho Esplace WB ODD Not Operating Correctly If the ODD exhibits any of the following symptoms it may be faulty Audio CDs do not play when loaded DVDs do not play when loaded Blank discs do not burn correctly DVD or CD play breaks up or jumps Optical drive not found or not active Not shown in My Computer or the BIOS setup LED does not flash when the computer starts up The tray does not eject Access failure screen displays The ODD is noisy Perform the following general solutions one at a time to correct the problem 1 2 3 160 Reboot the computer and retry the operation Try an alternate disc Navigate to Start Computer Check that the ODD device is
20. checking at least one of the following occurs Fans start up Status LEDs light up If there is no power see Power On Issue on page 152 3 Drain any stored power by removing the power cable and battery and holding down the power button for 10 seconds Reconnect the power and reboot the computer 4 Connect an external monitor to the computer and switch between the internal display and the external display is by pressing Fn F5 on this model If the POST or video appears on the external display see LCD Failure on page 155 5 Disconnect power and all external devices including port replicators or docking stations Remove any memory cards and CD DVD discs Restart the computer If the computer boots correctly add the devices one by one until the failure point is discovered Reseat the memory modules Remove the drives see Disassembly Process on page 58 If the Issue is still not resolved see Online Support Information on page 209 Chapter 4 153 Abnormal Video Display If video displays abnormally perform the following actions one at a time to correct the problem 1 2 9 10 11 Reboot the computer If permanent vertical horizontal lines or dark spots display in the same location the LCD is faulty and should be replaced See Disassembly Process on page 58 If extensive pixel damage is present different colored spots in the same locations on the screen the LCD is faulty and should be replaced
21. displayed in the Devices with Removable Storage panel Navigate to Start Control Panel System and Maintenance System Device Manager Chapter 4 a Double click IDE ATA ATAPI controllers If a device displays a down arrow right click on the device and click Enable b Double click DVD CD ROM drives If the device displays a down arrow right click on the device and click Enable c Check that there are no yellow exclamation marks against the items in IDE ATA ATAPI controllers If a device has an exclamation mark right click on the device and uninstall and reinstall the driver d Check that there are no yellow exclamation marks against the items in DVD CD ROM drives If a device has an exclamation mark right click on the device and uninstall and reinstall the driver e Ifthe exclamation marker is not removed from the item in the lists try removing any recently installed software and retrying the operation Discs Do Not Play If discs do not play when inserted in the drive perform the following actions one at a time to correct the problem 1 2 3 4 5 Check that the disc is correctly seated in the drive tray and that the label on the disc is visible Check that the media is clean and scratch free Try an alternate disc in the drive Ensure that AutoPlay is enabled a Navigate to Start Control Panel gt Hardware and Sound gt AutoPlay b Select Use AutoPlay for all media and devices c Inthe Audio CD and
22. for Lotus Notes and Microsoft Outlook The Acer eDataSecurity Management setup wizard will prompt you for a supervisor password and default encryption password This password will be used to encrypt files by default or you can choose to enter your own password when encrypting a file Acer eDataSecurity Management Initialize Supervisor Password The Supervisar Password serves two purposes 1 To grant access to the Personal Secure Disk i To provide you with a last resort ta decrypt any files previously encrypted Please record and keep itin a secure place and never disclose itto anyone else Initialize Supervisor Password Enter Supervisor Password Confirm password Tttt NOTE The password used to encrypt a file is the unique key that the system needs to decrypt it If you lose the password the supervisor password is the only other key capable of decrypting the file If you lose both passwords there will be no way to decrypt your encrypted file Be sure to safeguard all related passwords Fae Encrpptian piei a pacer il Ez 17 charter preme b id fw LE Nate Fra acredite bhriag weld furl Fan ei an Warning en Dees fanin Toon premanir ego em mem Chapter 1 23 Acer eLock Management Acer eLock Management is simple yet effective utility that allows you to lock removable storage optical and floppy drive devices to ensure that data can t be stolen while your system is unat
23. i SI C E Zen em d ORTH BRIDGE KS SANTA ES Is RTH intel 23 irl 22 Wl LTT 21 20 19 18 PJP2 Battery Connector 15 U39 Volume control wheel JCPU1 CPU Socket 46 ip IR receiver 4 JMXM1 MXM Board Connector JREAD1 Card Reader Socket JDOCK1 Dock Connector 19 JDIMM2 Memory DIMM2 Connector JRJ45 RJ45 Connector JSATA2 HDD Connector 8 JCRT1 CRT Connector JMINI2 Wireless Card Connector ES JHDMI HDMI Connector EE JMINIH Robson Il Connector JUSB1 USB Connector Connector 283 SSATAT ODD Connector 11 JUSB2 M s Connector zem Memory DIMM1 e JLINE1 Line In Jack In Jack JP11 USB B Connector JMIC1 E In Jack 170 Chapter 5 Clearing Password Check and BIOS Recovery This section provide you the standard operating procedures of clearing password and BIOS recovery for Aspire 4930 Aspire 4930 provide one Hardware Open Gap on main board for clearing password check and one Hotkey for enabling BIOS Recovery Clearing Password Check Hardware Open Gap Description R347 RTC_RST Clear CMOS Jumper mA AA Il Il T LIT 4 Wi d Steps for Clearing BIOS Password Check If users set BIOS Password Supervisor Password and or User Password for a security reason BIOS will ask the password during systems POST or when systems enter to BIOS Setup menu However once it is necessary to bypass the password check user
24. lt D gt Display the desktop amp gt E Open Windows Explore amp y gt lt F gt Search for a file or folder amp gt G Cycle through Sidebar gadgets amp gt lt L gt Lock your computer if you are connected to a network domain or switch users if you re not connected to a network domain amp gt M Minimizes all windows amp gt lt R gt Open the Run dialog box 85 T Cycle through programs on the taskbar amp gt lt U gt Open Ease of Access Center amp y gt X Open Windows Mobility Center amp gt BREAK Display the System Properties dialog box lt f3 gt lt SHIFT M gt Restore minimized windows to the desktop amp gt TAB Cycle through programs on the taskbar by using Windows Flip 3 D lt gt lt SPACEBARs Bring all gadgets to the front and select Windows Sidebar lt CTRL gt lt 4y gt lt F gt Search for computers if you are on a network lt CTRL gt amp g gt TAB Use the arrow keys to cycle through programs on the taskbar by using Windows Flip 3 D Note Depending on your edition of Windows Vista some shortcuts may not function as described Application This key has the same effect as clicking the right mouse button it opens the ER key application s context menu 14 Chapter 1 Hot Keys The computer employs hotkeys or key combinations to access most of th
25. problem see Power on page 47 Remove all external and non essential hardware connected to the computer that are not necessary to boot the computer to the failure point Remove any recently installed software If the Issue is still not resolved see Online Support Information on page 209 Chapter 4 No Display Issue If the Display doesn t work perform the following actions one at a time to correct the problem Do not replace a non defective FRUs 5 TART Se Ki Ki Se Bas Se E a Wi Ba Ni polo Ba pO te Peron Ho troubk shorting Se E Ki Lei jp ur Li Se F Ba bi Ba Ki Fa ph RS a D ji y SUO LCD med ES DIERAN Connect we ak co hatik Ha kwel ue Ba rn DOERR a Da hup d kl 2 SP a Ba Wi A ba Be bi w Fee Replace a ee hb Pen d Caro ct die e de E Ki De ERR He ExL DDR RAM of Replace TGA GER i j De a msn ls Se Ge Connect i well Bp L ki r a a KN P kl a as Ba w E s Replace CPD wall s ME zi MHa Connect H well l soo nance ra bw a un No POST or Video If the POST or video doesn t display perform the following actions one at a time to correct the problem 1 Make sure that the internal display is selected On this notebook model switching between the internal display and the external display is done by pressing Fn F5 Reference Product pages for specific model procedures 2 Make sure the computer has power by
26. tests are intended to test only Acer products Non Acer products prototype cards or modified options can give false errors and invalid system responses 1 Obtain the failing symptoms in as much detail as possible 2 Verify the symptoms by attempting to re create the failure by running the diagnostic test or by repeating the same operation 3 Use the following table with the verified symptom to determine which page to go to 4 Ifthe Issue is still not resolved see Online Support Information on page 209 Chapter 4 151 Power On Issue If the system doesn t power on perform the following actions one at a time to correct the problem Do not replace a non defective FRUs AC Battery AC Batt only power on swap Power oA swap MB Computer Shutsdown Intermittently If the system powers off at intervals perform the following actions one at a time to correct the problem 1 2 3 152 Check the power cable is properly connected to the computer and the electrical outlet Remove any extension cables between the computer and the outlet Remove any surge protectors between the computer and the electrical outlet Plug the computer directly into a known good electrical outlet Disconnect the power and open the casing to check the Thermal Unit see Thermal Unit Failure on page 166 and fan airways are free of obstructions Disable the power management settings in the BIOS to ensure they are not the cause of the
27. the default and suggested parameter settings Advanced CPU Enter the Advanced CPU Control menu Control Chapter 2 P States IST Boot performance mode Thermal Mode CMP Support Use XD capability VT Support C States Enhanced C States C State Pop Up Mode C State Pop Down Mode C4 Exit Timing Mode DeepC4 Hard C4E Enable C6 EMTTM Bi directional PROCHOT Dynamic FSB Switching Turbo Mode ACPI 3 0 T States DTS DTS Calibration Thermal Trip Points Setting Fan On Temp Throttle On Temp 47 Platform Power Enter the Platform Power Management e PCI Clock Run management menu e CST C4 Latency Value e C4on C3 Deeper Sleep ACPI S3 Enable or Disable ACPI S1 S3 Sleep State Wake on PME Enable or Disable wake up when the system power is off and a PCI Power Management Enable wake up event occurs Wake on Modem Enable or Disable wake up when the Ring system power is off and a modem attached to the serial port is ringing Auto wake on S5 Disable or Enable auto wake up by date N A and time or at a fixed time everyday Quickly S4 Disable or Enable optional quick boot from A Resume S4 Resume 48 Chapter 2 Boot This menu allows the user to decide the order of boot devices to load the operating system Bootable devices includes the USB diskette drives the onboard hard disk drive and the DVD drive in the module bay Information Main 1 maJ ADEM M a E Chapter 2 49 Exit 50 The Ex
28. the flash utilities to the bootable diskette 3 Then boot the system from the bootable diskette The flash utility has auto execution function Chapter 2 51 Remove HDD BIOS Utility This section provide you with removing HDD BIOS method 52 Remove HDD Password If you key in wrong HDD password for three time HDD password error code would display on the screen See the image below Hdd password error code 15494 If you need to solve HDD password locked problem you can run HDD PW EXE 1 Key in hdd pw 15494 0 2 Select 2 3 Choose one upper case string Lier Vas S SE a Bop Hi I oc CEWINDOWSAsystem3 7 cmd exe Pcd password password gt dir w Unlume in drive F has no label Uo lurne Serial Humber is D4F6 236 Directory of F password 1 n BIOS PU EXE 2 Filets gt 35 454 2 Dirts gt 487 895 6468 passwordthdd_pw 15494 D mnilock6 amp exe vill 2 May 26S HDD DM EXE bytes bytes free Choice what kind of the password to e genereted cA Exit 1 Scan Code 2 252 Upper case ASCII Code 3 Lower case ASG Code Enter our choice 2 IBK TENA2 IFz paszword Reboot system and key in OKJFN42 or UVEIQ96 to HDD user password ee Chapter 2 Chapter 2 53 54 Remove BIOS Password If you key in wrong Supervisor Password for three time System Disabled would display on the screen See the image below System Disa
29. 1 SO512 SO512 N120 36 WXGA MBII5 MBII5 GB5 4 K NSM8 ABT_ BRM4 318BG NSM8 ABT_ BRM4 318BG NSM8 ABT_ X BRM4 318BG NSM8 ABT_ X BRM4 318BG NSM8 ABT_ X BRM4 318BG NSM8 ABT_ X BRM4 318BG NSM8 ABT_ X BRM4 318BG NSM8 ABT_ X BRM4 318BG NSM8 ABT N X BRM4 318BG X X 198 Eastern Europe AS5051AW XMi MCEPL7 UMAC 2 512 120 LX AV 30J 06 8 LX AV 30J 06 7 LX AV 30J 08 1 AS505 EMEA 1AWX Mi AS505 EMEA 1AWX Mi AS505 1AWX Mi AS505 1AWX Mi AS505 1AWX Mi AS505 1AWX Mi AS505 1AWX Mi AS505 1AWX Mi AS505 1AWX Mi Sweden Finland EMEA EMEA LX AV 30J 08 7 Turkey LX AV 30J 07 2 EMEA EMEA Italy LX AV AS5051AW 30J 07 XMi 6 MCEWIT 11 W UMAC 2 512 120 LX AV 30J 08 8 France LX AV AS5051AW 30J 07 XMI 7 MCEWFR 1 1W UMAC 2 512 120 Germany LX AV AS5051AW 30J 07 XMi 8 MCEWDE1 1W UMAC 2 512 120 UK UK UK EMEA EMEA EMEA 199 N ATMK N14 1 36 WXGA ATMK N14 1 36 WXGA ATMK N14 1 36 WXGA ATMK N14 1 36 WXGA ATMK N14 1 36 WXGA ATMK N14 1 36 WXGA ATMK N14 1 36 WXGA ATMK N14 1 36 WXGA ATMK N14 1 36 WXGA S0512 SO512 N120 MBII5 MBII5 GB5 4 K S0512 SO512 N120 MBII5 MBII5 GB5 4 K S0512 SO512 N120 MBII5 MBII5 GB5 4 K S0512 SO512 N120 MBII5 MBII5 GB5 4 K S0512 SO512 N120 MBII5 MBI
30. 14 1 SO512 SO512 36 WXGA MBII5 MBII5 ATMK N14 1 SO512 SO512 36 WXGA MBII5 MBII5 ATMK N14 1 SO512 36 WXGA MBII5 G ATMK N14 1 SO512 SO512 36 WXGA MBII5 MBII5 ATMK N14 1 SO512 SO512 36 WXGA MBII5 MBII5 N120 GB5 4 K N120 GB5 4 K N120 GB5 4 K N120 GB5 4 K N120 GB5 4 K N120 GB5 4 K NSM8 ABT_ BRM4 318BG NSM8 ABT_ BRM4 318BG NSM8 ABT_ X BRM4 318BG NSM8 ABT_ X BRM4 318BG NSM8 ABT_ X BRM4 318BG N80G NSM8 ABT_ B5 4K X ATH54 13BG N120 NSM8 ABT_ GB5 4 X BRM4 K 318BG N120 NSM8 ABT_ GB5 4 X BRM4 K 318BG NSM8 ABT N X BRM4 318BG X X Appendix A Ke Russia AS505 EMEA 1AWX Mi AS505 EMEA 1AWX Mi AS505 EMEA 1AWX Mi AS505 EMEA 1AWX Mi AS505 EMEA 1AWX Mi AS505 EMEA 1AWX Mi AS505 EMEA 1AWX Mi LX AV AS5051AW 305 04 XMi 9 XPHRU2 UMAC 2 512 120 6L 5R_bg_0 3 C_AN LX AV AS5051AW 305 05 XMi 0 XPHSV1 UMAC 2 512 120 6L 5R bg 0 3 C AN LX AV AS5051AW 305 06 XMi 3 XPHSLO2 UMAC 2 512 120 6L 5R bg 0 3 C AN Portugal LX AV AS5051AW 305 06 XMI 8 XPHPT1 UMAC 2 512 120 6L 5R bg 0 3 C AN Switzerland LX AV AS5051AW 305 06 XMi 4 XPHSW5 UMAC 2 512 120 6L 5R_bg_0 3 C_AN UK LS AV AS5051AW 305 06 XMi 5 XPHUK1 UMAC 2 512 120 6L 5R bg 0 3 C AN Turkey LS AV AS5051AW 305 07 XMI 0 XPHTHR1 UMAC 2 512 120 6L 5R_bg_0 3 C_AN Turkey LX AV 30C 0 25 Sweden Fin
31. 1AW 1AWX 30J 01 XMI Mi 5 1 1G 120 6L 5R CB bg 0 3 AS505 Malaysia LX AV AS5051AW 1AWX 30J 01 XMi Mi 6 1 1G 120 6L 5R CB bg 0 3 C_AN 185 ATMK N14 1 SO512 N N120 NSM8 ABT FOX N 36 WXGA MBII5 GB5 4 X ATH54 BRM_ G K 13BG 2 0 ATMK N14 1 SO512 N60G NSM8 ABT FOX 36 WXGA MBII5 B5 4K X ATH54 BRM G 13BG 2 0 N80G FOX B5 4K X BRM 2 0 ATMK N14 1 SO512 36 WXGA MBII5 G ATMK N14 1 SO1G 36 WXGA BII6 G ATMK N141 SO1G 36 WXGA BII6 G ATMK N14 1 SO1G 36 WXGA BII6 G ATMK N14 1 SO1G 36 WXGA BII6 G ATMK N14 1 SO1G 36 WXGA BII6 G ATMK N141 SO1G 36 WXGA BII6 G NSM8 ABT_ ATH54 13BG N120 NSM8 ABT_ GB5 4 X ATH54 K 13BG N120 NSM8 ABT_ GB5 4 X ATH54 K 13BG NSM8 ABT X ATH54 13BG NSM8 ABT X ATH54 13BG NSM8 ABT X ATH54 13BG NSM8 ABT X ATH54 13BG N120 GB5 4 K N120 GB5 4 K N120 GB5 4 K N120 GB5 4 K Appendix A AS505 Vietnam LX AV 1AWX 30J 01 Mi 8 AS505 LX AV 1AWX 306 00 Mi 2 LX AV 30J 00 3 India LX AV 30J 00 5 Indonesia LX AV 30J 00 6 Singapore LX AV 30J 00 4 Philippines LX AV 30J 00 7 Malaysia LX AV 30J 00 8 Australia New Zealand Australia New Zealand AS505 2WXM i AS505 2WXM i AS505 2WXM i AS505 2WXM i AS505 2WXM i AS505 2WXM i AS505 AAP Thailand LX AV 1AWX 30J 01 Mi 7 AAP AAP AAP AAP AAP AAP AAP AAP Appendix A
32. 2 N120 36 WXGA MBII5 MBII5 GB5 4 K ATMK N14 1 SO512 SO512 N120 36 WXGA MBII5 MBII5 GB5 4 K ATMK N14 1 SO512 SO512 N120 36 WXGA MBII5 MBII5 GB5 4 K ATMK N14 1 SO512 SO512 N120 36 WXGA MBII5 MBII5 GB5 4 K ATMK N14 1 SO512 SO512 N120 36 WXGA MBII5 MBII5 GB5 4 K NSM8 ABT_ BRM4 318BG NSM8 ABT_ BRM4 318BG NSM8 ABT_ X BRM4 318BG NSM8 ABT_ X BRM4 318BG NSM8 ABT_ X BRM4 318BG NSM8 ABT_ X BRM4 318BG NSM8 ABT_ X BRM4 318BG NSM8 ABT_ X BRM4 318BG X X X 200 AS505 EMEA Greece LX AN AS5051AW 1AWX 305 05 XMI Mi 4 XPHEL1 UMAC 2 512 120 6L 5R_bg_0 3 C_AN AS505 EMEA Israel LX AN AS5051AW 1 AWX 305 06 XMi Mi 9 2 512 120 6L 5R bg 0 3 AS505 EMEA France LX AN AS5051AW 1AWX 305 04 XMI Mi 8 2 512 120 6L 5R bg 0 3 AS505 EMEA Italy LX AV 1AWX 305 05 Mi 5 AS505 EMEA LX AV 1AWX 305 05 Mi 3 AS505 EMEA Holland LX AN ASB051AW 1 AWX 305 06 XMi Mi 7 2 512 120 AS505 AAP Malaysia LX AN AS5051AW 1 AWX 305 06 XMi Mi 6 1 512 80 6L 5R CB bg 0 3 AS505 EMEA Norway LX AN AS5051AW 1 AWX 305 05 XMi Mi 8 AS505 EMEA South LX AV 1AWX Africa 305 06 Mi 2 Eastern Europe 201 ATMK N14 1 SO512 SO512 36 WXGA MBII5 MBII5 ATMK N14 1 SO512 SO512 36 WXGA MBII5 MBII5 ATMK N14 1 SO512 SO512 36 WXGA MBII5 MBII5 ATMK N14 1 SO512 SO512 36 WXGA MBII5 MBII5 ATMK N
33. 250827AS OFA KH 25001 011 DRIVE HDD HARD DISK HDD SATA 250G 5400RPM WD WD2500BEVS 22USTO OFA KH 25008 018 DRIVE HDD HARD DISK HDD SATA 320G 5400RPM TOSHIBA MK3252GSX OFA KH 32004 001 DRIVE HDD HARD DISK HDD SATA 320G 5400RPM WD WD3200BEVT 22ZCTO OFA KH 32008 013 DRIVE HDD HARD DISK HDD SATA 320G 5400RPM HGST HTS543232L9A300 OFA KH 32007 004 DRIVE Chapter 6 177 HDD HARD DISK HDD SATA 320G 5400RPM SEAGATE ST9320320AS OFA KH 32001 008 DRIVE CASE COVER HDD BRACKET 33 AR102 004 BRACKET ASSEMBLY Keyboard KEYBOARD INTE UI BLACK AS LCD Panel LCD ASSY LCD MODULE 15 4 IN WXGA GLARE FOR CCD 0 3M W 6M AR102 003 ANTENNA 178 Chapter 6 CASE COVER LCD COVER ASSY W BACKLIGHT 60 AR102 005 BRACKET ASSEMBLY CASE COVER LCD BEZEL 60 AR102 003 BRACKET ASSEMBLY CASE COVER LCD BRACKET R 33 AR102 005 BRACKET ASSEMBLY CASE COVER LCD BRACKET L 33 AR102 006 BRACKET ASSEMBLY DIGITAL LIGHT CAMERA 0 3M 57 AR102 001 DEVICE DIGITAL LIGHT CAMERA 1 3M 57 AR102 002 DEVICE CASE COVER CAMERA BRACKET 33 AR102 007 BRACKET ASSEMBLY Fan FAN FAN UMA 23 AR102 001 Heatsink HEATSINK CPU THERMAL MODULE NB9M DIS 60 AQL02 001 HEATSINK CPU THERMAL MODULE NB9P DIS 60 AR202 001 HEATSINK CPU THERMAL MODULE UMA 60 AR102 004 Speaker SPEAKER SPEAKER 23 AR102 002 SPEAKER MIC SET 23 AR102 003 Accessory ACCESSORY REMOTE CONTROLLER EN 25 AR102 001 Chapter 6 179 ACCESSORY REMOTE CONTROLLER EU 25 AR102 002 ACCES
34. 35 Replacing the CPU isses Sek eee E REGE x wp EHE RR Rx EAE be wel 135 Replacing the Thermal Module 135 Replacing the CPU Fan Module 0 0 cee 136 Replacing the HDMI Module 0 00 eee 136 Replacing the Mainboard 0 cece ee eens 137 Replacing the V O BOard WEE 138 Replacing the Bluetooth Board 138 Replacing the Modem Module 0 ccc eee eee eee ees 139 Replacing the Finger Print Reader 140 Replacing the TOUCH Pad us snd warts beet ao NE eed el wade oe aet 141 Replacing the Launch Board 142 Replacing the Switch Board 142 VIII Table of Contents Replacing the Antenna Cables 143 Replacing the Speaker Module 144 Replacing the Keyboard 144 Replacing the Switch Cover 145 Replacing the WLAN Module 145 Replacing the Hard Disk Drive Module 146 Replacing the DIMM Module 147 Replacing the ODD Module 148 Replacing the Lower Cover 148 Replacing the Express and SD Card Trays 00 ccc eee 149 Troubleshooting 151 Common Problems EE 151 Beie ON TEE 152 NO Biel V cv e dor a a Modo ee doo Oe Ea o Ee ew eee ok dos 153 Random Loss of BIOS Settings 0 0 eee 154 EGODE all enu d eek ct case cs Li gt sc es eg Dee tater satan Re aes ee Rae ber das Ge a 155 Built In Keyboard Failure 0 0 cc eens 155 Touch Pad Fallule z m et ae atee d nb a SEA Ig deoa irn eoo Seder 156 Internal Speaker Failure 156 Internal Microphone F
35. ACKET 33 AR102 002 BRACKET ASSEMBLY CASE COVER RAM DOOR 42 AR102 003 BRACKET ASSEMBLY CASE COVER HDD DOOR 42 AR102 004 BRACKET ASSEMBLY CASE COVER MINI DOOR 42 AR102 005 BRACKET ASSEMBLY CPUPROCESSOR OPUPROCESSOR Combo Drive 176 Chapter 6 CASE COVER ODD BEZEL SUPER MULTI 42 AR102 006 BRACKET ASSEMBLY CASE COVER ODD BRACKET 33 AR102 003 BRACKET ASSEMBLY COMBO DRIVE BLUE RAY MODULE 6M AR102 002 COMBO DRIVE BLUE RAY DRIVE SONY DL 2X BC 5500S KO 0020E 002 CASE COVER ODD BEZEL BLUE RAY 42 AR102 007 BRACKET ASSEMBLY CASE COVER ODD BRACKET 33 AR102 003 BRACKET ASSEMBLY Hard Disk HDD HARD DISK HDD SATA 120G 5400RPM HGST HTS542512K9SA00 OFA KH 12007 014 DRIVE HDD HARD DISK HDD SATA 120G 5400RPM TOSHIBA MK1246GSX OFA KH 12004 007 DRIVE HDD HARD DISK HDD SATA 120G 5400RPM SEAGATE ST9120817AS OFA KH 12001 032 DRIVE HDD HARD DISK HDD SATA 120G 5400RPM WD WD1200BEVS 22USTO OFA KH 12008 019 DRIVE HDD HARD DISK HDD SATA 160G 5400RPM HGST HTS542516K9SA00 OFA KH 16007 016 DRIVE HDD HARD DISK HDD SATA 160G 5400RPM TOSHIBA MK1646GSX OFA KH 16004 002 DRIVE HDD HARD DISK HDD SATA 160G 5400RPM SEAGATE ST9160827AS OFA KH 16001 029 DRIVE HDD HARD DISK HDD SATA 160G 5400RPM WD WD1600BEVT 22ZCTO OFA KH 16008 022 DRIVE HDD HARD DISK HDD SATA 250G 5400RPM HGST HTS542525K9SA00 OFA KH 25007 011 DRIVE HDD HARD DISK HDD SATA 250G 5400RPM TOSHIBA MK2546GSX OFA KH 25004 001 DRIVE HDD HARD DISK HDD SATA 250G 5400RPM SEAGATE ST9
36. AWX Mi AS505 EMEA 1AWX Mi LX AV AS5051AW 30J 06 XMi 0 MCESW8 UMAC 2 512 120 6L 5R CB bg 0 3 C AN Portugal LX AV AS5051AW 30J 06 XMi 1 2 512 120 6L 5R bg 0 3 Spain LX AN 30J 06 2 2 512 120 6L 5R bg 0 3 Germany LX AV 30J 06 4 Germany LX AN 30J 06 5 Middle LX AV East 30J 07 0 LX AV 30J 08 4 Belgium LX AV 30J 06 6 LX AV AS5051AW 30J 07 XMi 9 MCECS5 UMAC 2 512 120 Middle East Eastern Europe 197 ATMK N14 1 SO512 SO512 N120 NSM8 ABT N 36 WXGA MBII5 MBII5 GB5 4 BRM4 G K 318BG ATMK N14 1 SO512 SO512 N120 36 WXGA MBII5 MBII5 GB5 4 K ATMK N14 1 S0512 SO512 N120 36 WXGA MBII5 MBII5 GB5 4 K ATMK N14 1 SO512 SO512 N120 36 WXGA MBII5 MBII5 GB5 4 K ATMK N14 1 SO512 SO512 N120 36 WXGA MBII5 MBII5 GB5 4 K ATMK N14 1 SO512 SO512 N120 36 WXGA MBII5 MBII5 GB5 4 K ATMK N14 1 SO512 SO512 N120 36 WXGA MBII5 MBII5 GB5 4 K ATMK N14 1 SO512 SO512 N120 36 WXGA MBII5 MBII5 GB5 4 K ATMK N14 1 SO512 SO512 N120 36 WXGA MBII5 MBII5 GB5 4 K NSM8 ABT_ BRM4 318BG NSM8 ABT_ BRM4 318BG NSM8 ABT_ X BRM4 318BG NSM8 ABT_ X BRM4 318BG NSM8 ABT_ X BRM4 318BG NSM8 ABT_ X BRM4 318BG NSM8 ABT_ X BRM4 318BG NSM8 ABT_ X BRM4 318BG X X X Appendix A AS505 EMEA Holland LX AV AS5051AW 1AWX 30J 06 XMi Mi 9 MCENL6 UMAC 2 512 120
37. Aspire 4930 4930G Series Service Guide Service guide files and updates are available on the ACER CSD web for more information please refer to http csd acer com tw PRINTED IN TAIWAN Revision History Please refer to the table below for the updates made on Aspire 4930 Series service guide Copyright Copyright 2008 by Acer Incorporated All rights reserved No part of this publication may be reproduced transmitted transcribed stored in a retrieval system or translated into any language or computer language in any form or by any means electronic mechanical magnetic optical chemical manual or otherwise without the prior written permission of Acer Incorporated Disclaimer The information in this guide is subject to change without notice Acer Incorporated makes no representations or warranties either expressed or implied with respect to the contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular purpose Any Acer Incorporated software described in this manual is sold or licensed as is Should the programs prove defective following their purchase the buyer and not Acer Incorporated its distributor or its dealer assumes the entire cost of all necessary servicing repair and any incidental or consequential damages resulting from any defect in the software Acer is a registered trademark of Acer Corporation Intel is a registered trademark of Intel Corporation
38. B Sony Micro Vault Pro USD 5G IBM 128MB Memory Key IBM 512MB Memory Key Apacer Handy Drive Apacer The USB Flash Drive 256MB USB ODD Logitec CDRW DVDROM combo LG DVD R RW Sony DVD R RW 1394 Camera Sony DV TRV10 Access Point 802 11a Intel Pro Wireless 5000 NetGear HE 102 Access Point 802 119 D Link Building Networks People WiFi Certified a b g Wireless 108AG 206 Appendix B Access Point 802 11n Belkin N1MIMO Wireless Router High Performance wireless 802 11n Bluetooth Device Sony Ericsson Wireless Headset Sony Ericsson T610 X Bridge Bluetooth Access Point BT300 Wireless Lan Card Cisco Wireless LAN Card 802 11a Not recommended for wireless NETGEAR Wireless LAN card 802 11a ready model ISDN Card Toshiba Type B for Bluetooth 128K ISDN Card GPRS Card Vodafone QL1ACC 21581 3G GPRS card Sony Ericsson GC83 GPRS card Sony Ericsson GC89 GPRS card ExpressCard Test Express Card Abcom 5 in 1 Adapter ExpressCard Reader Abcom GigaLan ExpressCard Sunix ECF2400 2 Ports 1394A ExpressCard Memory Card Test SD MS MMC SM CF Microdrive XD SD Card Apacer 128 256MB SanDisk 256MB Apacer 2GB 150x Hi Speed KINGMAX 1GB 66x Hi Speed SanDisk 1GB RiDATA 4GB SD PRO Memory Card MS Card Sony 512 MS PRO Lexar 512MB MS PRO Lexar 1GB MS PRO Sony 2GB MS PRO MMC Card SanDisk 32MB Transcend 64 128MB Transcend 256MB SanDisk RS MMC 128MB PQI RS MMC 256MB Transcend 512MB A DATA Turbo 200X 2GB MMC Card X
39. CEUS UMAC 2 512 120 6L 5R CB bg 0 3 C AN Mi MCEES1 UMAC 2 512 120 6L 5R CB bg 0 3 AS505 2WXM i AS505 1AWX Mi AS505 1ANW XCi 2 512 120 6L 5R CB bg 0 3 C AN AS5051AN WXCi LINPUSAU 1 UMAC 1 512 80 6L 5R CB bg 0 3 Malaysia LX AV 305 04 2 1 512 80 6L 5R CB bg 0 3 C AN Malaysia LX AV AS5051AN 30C 0 WXCi 18 LINPUSMA 2 UMAC AS505 EMEA Sweden LX AV 1AWX Finland 30J 04 Mi 9 1 512 100 BT 6L 5R CB bg VP AS505 EMEA Slovenia LX AV 1AWX Croatia 30J 05 Mi 0 1 512 100 BT 6L 5R CB bg VP _0 3C_AN AS505 EMEA Holland LX AV AS5051AW 1AWX 30J 05 XMi Mi 1 MCENL6 UMAC 1 512 100 BT 6L 5R CB bg VP _0 3C_AN 1 512 80 Appendix A AS505 1AWX Ci AS505 1ANW XCi AS505 PA 2WXM i PA PA AAP AAP AAP 6L 5R CB bg 0 3 AS5052WX AS5052WX N ATTL5 N14 1 0 WXGA G ATTL5 N14 1 0 WXGA G ATMK N14 1 36 WXGA G S0512 SO512 N120 MBII5 MBII5 GB5 4 K S0512 SO512 N120 MBII5 MBII5 GB5 4 K S0512 SO512 N120 MBII5 MBII5 GB5 4 K NSM8 X NSM8 ABT_ X ATH54 13BG NSM8 ABT_ X BRM4 318BG ATMK N14 1 SO512 N N80G NCB2 ABT N N 36 WXGA MBII5 B5 4K 4X BRM4 G 318BG ATMK N14 1 SO512 N N80G NCB2 ABT N N 36 WXGA MBII5 B5 4K 4X BRM4 G 318BG ATMK N14 1 SO512 N N80G NCB2 ABT N N 36 WXGA MBII5 B5 4K 4X BRM4 G 318BG ATMK N14 1 SO512 N N100 NSM8 ABT
40. CH9M Super IO controller N A MODEM Foxconn LSI AM5 V2 1 5 3 3V Bluetooth Broadcom 2045 amp Broadcom 2070 Wireless 802 11 b g Atheros WLAN XB63 and Broadcom WLAN BCM4312 Audio Codec Realtek ALC888S VC gt gt Z Keyboard Keyboard controller LPC interface Total number of keypads 88 89 93 key Windows logo key Yes Internal amp external keyboard work Plug USB keyboard to the USB port directly Yes simultaneously Chapter 1 35 36 Battery Vendor amp model name Sanyo ASO7A Sony ASO7A Simplo ASO7A Panasonic ASO7A Pack capacity 4400 mAh Package configuration 3 cells in series 2 series in parallel Normal voltage 11 1V Panasonic 10 8V Charge voltage 12 6V LCD 14 1 Chimei N14113 L02 Samsung LTN141W3 L01 Pixel Pitch 0 2373 x 0 2373 mm Pixel Arrangement R G B Vertical Stripe Display Mode Transmissive mode normally white Typical White Luminance cd m 200 cd m2 Typ 5 point also called Brightness Response Time Optical Rise Time Fall Time msec 319 5 0 5 x 205 5 0 5 x 5 5 max Viewing Angle degree Horizontal Right Left Minimum 40 40 Typical 45 45 Vertical Upper Lower Minimum 10 30 Typical 20 35 Temperature Range C Operating 0 to 50 Storage shipping 20 to 60 Chapter 1 LCD Inverter Vendor amp model name YEC YNV CO1H Brightness conditions N A Input voltage V 9 20 V Input current mA Typical 0 33 mA Output voltage V rms Typ
41. Card x2 LAN GDE Zocker FLAN Robson Realtek RTLSIIIC DOCKING Zei DFLLAN Audio AMP CRT USBAUDIO L8 4208P LPOBUS Media E Cann RTC CET L5 4202P STN Conn L8 4204P f 5 Touch Pad Ju ESO EC VO Buffer BIOS DC DC Interface CET iic USEF Conn USE port d CIR Power Circuit DOD L8 4205F UWA ADM Phong Jack x3 L 4ZD5P COFER LIGHT Conn Conn ALCSESS FC SATA HDD COROM Cann Conn Chapter 1 Your Acer Notebook tour After knowing your computer features let us show you around your new computer Front View 1 a Acer PureZone Two internal stereo microphones for sound recording DESEE Acer Crystal Eye Web camera for video communication 3 Display screen Also called Liquid Crystal Display LCD displays computer output Status indicators Light Emitting Diodes LEDs that light up to show the status of the computer s functions and components Empowering key Launch Acer Empowering Technology Easy launch Buttons for launching frequently used program buttons 7 Palmrest Comfortable support area for your hands when you use the computer Touch Pad Touch sensitive pointing device which functions like a computer mouse Chapter 1 Click buttons The left and right buttons function like the left left Center and and right mouse buttons The center button right serves as Acer Bio Protection fingerprint reader supporting Acer FingerNav 4 way control function Status indicator
42. D Card Apacer 256 512MB SanDisk 2GB Olympus 512MB CF Card Apacer 256 512 SanDisk 2GB Appendix B 207 208 Appendix B Online Support Information This section describes online technical support services available to help you repair your Acer Systems If you are a distributor dealer ASP or TPM please refer your technical queries to your local Acer branch office Acer Branch Offices and Regional Business Units may access our website However some information sources will require a user i d and password These can be obtained directly from Acer CSD Taiwan Acer s Website offers you convenient and valuable support resources whenever you need them In the Technical Information section you can download information on all of Acer s Notebook Desktop and Server models including Service guides for all models User s manuals Training materials Bios updates Software utilities Spare parts lists TABs Technical Announcement Bulletin For these purposes we have included an Acrobat File to facilitate the problem free downloading of our technical material Also contained on this website are Detailed information on Acer s International Traveler s Warranty ITW Returned material authorization procedures An overview of all the support services we offer accompanied by a list of telephone fax and email contacts for all your technical queries We are always looking for ways to optimize and imp
43. DVD Movie fields select the desired player from the drop down menu Check that the Regional Code is correct for the selected media IMPORTANT Region can only be changed a limited number of times After Changes remaining reaches zero the region cannot be changed even Windows is reinstalled or the drive is moved to another computer Navigate to Start gt Control Panel System and Maintenance System Device Manager Double click DVD CD ROM drives Right click DVD drive and click Properties then click the DVD Region tab a o0 SH S Select the region suitable for the media inserted in the drive Discs Do Not Burn Properly If discs can not be burned perform the following actions one at a time to correct the problem 1 Ensure that the default drive is record enabled a Navigate to Start Computer and right click the writable ODD icon Click Properties b Select the Recording tab In the Desktop disc recording panel select the writable ODD from the drop down list c Click OK Ensure that the software used for burning discs is the factory default If using different software refer to the software s user manual Playback is Choppy If playback is choppy or jumps perform the following actions one at a time to correct the problem 1 2 Check that system resources are not running low a Try closing some applications b Reboot and try the operation again Check that the ODD controller transfer mode is set to DMA
44. I5 GB5 4 K S0512 SO512 N120 MBII5 MBII5 GB5 4 K S0512 SO512 N120 MBII5 MBII5 GB5 4 K S0512 SO512 N120 MBII5 MBII5 GB5 4 K S0512 SO512 N120 MBII5 MBII5 GB5 4 K NSM8 ABT_ BRM4 318BG NSM8 ABT_ BRM4 318BG NSM8 ABT_ X BRM4 318BG NSM8 ABT_ X BRM4 318BG NSM8 ABT_ X BRM4 318BG NSM8 ABT_ X BRM4 318BG NSM8 ABT_ X BRM4 318BG NSM8 ABT_ X BRM4 318BG NSM8 X X X Appendix A AS505 EMEA Germany LX AV AS5051AW 1AWX 305 05 XMi Mi 7 XPHDE7 UMAC 2 512 120 6L 5R bg 0 3 C AN AS505 EMEA Middle LX AV AS5051AW 1AWX East 305 06 XMI Mi 1 2 512 120 6L 5R bg 0 3 AS505 EMEA Denmark LX AV AS5051AW 1AWX 305 04 XMi Mi 7 2 512 120 6L 5R_bg_0 3 AS505 EMEA Belgium LX AV 1AWX 305 05 Mi 6 AS505 EMEA LX AV 1AWX 305 05 Mi 2 AS505 EMEA LX AV AS5051AW 1AWX 30J 08 XMI Mi 3 MCEWUK1 1W UMAC 2 512 120 AS505 EMEA LX AV AS5051AW 1AWX 30J 08 XMI Mi 2 MCEWUK2 1W UMAC 2 512 120 AS505 EMEA LX AV 1AWX 305 05 Mi 1 AS505 EMEA Spain LX AV 1AWX 305 05 Mi 9 Appendix A Eastern Europe Eastern Europe ATMK N14 1 SO512 SO512 N120 NSM8 ABT N 36 WXGA MBII5 MBII5 GB5 4 BRM4 K 318BG ATMK N14 1 SO512 SO512 N120 36 WXGA MBII5 MBII5 GB5 4 K ATMK N14 1 SO512 SO512 N120 36 WXGA MBII5 MBII5 GB5 4 K ATMK N14 1 SO512 SO512 N120 36 WXGA MBII5 MBII5 GB5 4 K ATMK N14 1 SO512 SO51
45. I5 MBII5 GB5 4 K S0512 N120 MBII5 GB5 4 K S0512 MBII5 S0512 MBII5 S0512 MBII5 S0512 MBII5 S0512 MBII5 S0512 MBII5 NSM8 ABT_ ATH54 13BG NSM8 ABT_ ATH54 13BG NSM8 ABT_ X ATH54 13BG NSM8 ABT_ X ATH54 13BG NSM8 ABT_ X ATH54 13BG NSM8 ABT_ X ATH54 13BG NSM8 ABT_ X ATH54 13BG NSM8 ABT_ X ATH54 13BG NSM8 X X X N120 GB5 4 K N120 GB5 4 K N120 GB5 4 K N120 GB5 4 K N120 GB5 4 K N N120 GB5 4 K Appendix A AS505 AAP Thailand LX AV AS5051AW 1AWX 305 00 XMi Mi 4 XPHTH2 UMAC 1 512 120 6L 5R CB bg 0 3 C AN AS505 Vietnam LX AV AS5051AW 1AWX 305 00 XMi Mi 5 1 512 120 6L 5R CB bg 0 3 AS505 LX AV 1AWX 305 00 Mi 6 1 512 120 6L 5R CB bg 0 3 AS505 ACLA LX AV 1AWX Portuguese 305 01 Mi 1 1 512 120 6L 5R CB bg 0 3 Singapore GCTWN AS505 S2 AV 2WXM 305 00 i 2 2 512 100 BT 6L 5R CB_bg_0 3 S2 AV 305 00 3 2 1G 160 BT 6L 5R CB bg 0 3 LX AN AS5051AW 305 01 XCi 6 1 512 120 6L 5R CB bg 0 3 LX AV AS5051AW 305 01 XCi 5 1 512 120 6L 5R CB bg 0 3 C AN AAP AAP PA AS505 TWN GCTWN S2 AV AS5051AW 1AWX 305 00 XMI Mi 1 2 512 120 BT 6L 5R CB bg 0 3 TWN AS505 TWN GCTWN 5WXM i AS505 China Hong Kong 1AWX Ci AS505 China China 1AWX Ci Appendix A ATMK N14 1 SO512 N 36 WXGA MBII5 G ATMK N14 1 SO512 N120 NSM8 ABT_ 36 WXGA MB
46. II5 GB5 4 ATH54 G K 13BG NSM8 ABT_ ATH54 13BG N120 NSM8 ABT_ GB5 4 X ATH54 K 13BG X N120 NSM8 ABT N GB5 4 X ATH54 K 13BG X X N ATMK N14 1 SO512 N N120 36 WXGA MBII5 GB5 4 G K ATMK N14 1 SO512 N 36 WXGA MBII5 G ATMK N14 1 SO512 SO512 N120 NSM8 ABT FOX 36 WXGA MBII6 MBII6 GB5 4 ATH54 BRM G K 139BG 2 0 ATTL5 N141 SO512 8O512 N100 NSM8 ABT FOX 0 WXGA MBII6 MBll6 GB5 4 X ATH54 G K 13BG ATTL6 N141 SO1G SO1G N160 NSM8 ABT_ 0 WXGA BII5 BII5 GB5 4 X BRM4 G KS 318BG ATMK N14 1 SO512 N N120 NCB2 ABT 36 WXGA MBII5 GB5 4 4X ATH54 G K 13BG ATMK N14 1 SO512 N N120 36 WXGA MBII5 GB5 4 G K N UJ eJ FOX_ N UJ oJ NCB2 ABT_ 4X ATH54 13BG PT 184 AS505 GCTWN LX AN AS5051AW 1AWX 305 01 XMi Mi 4 1 512 60 BT 6L 5R CB bg 0 3 AS505 GCTWN LX AV 1AWX 305 01 Mi 3 1 512 80 BT 6L 5R CB bg 0 3 AS505 LX AN AS5051AW 1AWX 30J 01 XMi Mi 1 1 1G 120 6L 5R CB bg 0 3 AS505 Singapore LX AV AS5051AW 1AWX 30J 01 XMi Mi 2 1 1G 120 6L 5R CB bg 0 3 AS505 TWN GCTWN LX AN AS5051AW 1AWX 305 01 XMi Mi 2 XPHTC1 UMAC 1 512 120 BT 6L 5R CB bg 0 3 C AN TWN TWN AAP AAP AS505 AAP India LX AN AS5051AW 1AWX 30J 01 XMi Mi 3 1 1G 120 6L 5R CB bg 0 3 AAP AAP AAP Australia New Zealand AS505 Indonesia LX AV AS5051AW 1AWX 30J 01 XMi Mi 4 1 1G 120 6L 5R CB bg 0 3 AS505 Philippines LX AV AS505
47. IL HI Replacing the Hard Disk Drive Module 1 Place the HDD in the HDD carrier 2 Replace the four screws to secure the carrier 3 Insert the HDD interface side first until HDD firmly slides in place 146 Chapter 3 Replacing the DIMM Modules NOTE To replace DIMM Module 2 first remove DIMM Module 1 In this procedure only DIMM Module 1 is shown 1 Insert the DIMM Module in place 2 Press down to lock DIMM module Chapter 3 147 Replacing the ODD Module 1 With the ODD tray in the eject position replace 2 Press the cover into the tray bottom edge first to the ODD cover on the new ODD Module secure i 3 Turn ODD Module around and secure bracket 4 Slide Module in chassis and press until Module is with two screws flush with chassis Replacing the Lower Covers 1 Replace the Memory Cover 2 Replace the two screws to secure in place 148 Chapter 3 3 Replace the WLAN Cover 4 Replace the screw to secure in place 5 Replace HDD Cover 6 Replace the two screws to secure in place 9 3 Replacing the Express and SD Card Trays 1 Insert the Express Card and push into the slot 2 Insert the SD Card and push into the slot until until flush with the chassis cover flush with the chassis cover Chapter 3 149 150 Chapter 3 Troubleshooting Common Problems Use the following procedure as a guide for computer problems NOTE The diagnostic
48. Load Optimal Defaults in the Exit menu to boot up normally MOME e EM IM Advanced efziejieti NN ue NN e Teo Item Specific Help Configures Boot gt Peripheral Configuration Settings gt IDE Configuration gt Video Configuration gt USB Configuration gt Chipset Configuration gt ACPI Table Features Control Express Card Disabled P PCI Express Root Port 1 P PCI Express Root Port 2 P PCI Express Root Port 3 P PCI Express Root Port 4 P PCI Express Root Port 5 P PCI Express Root Port 6 gt ASF Configuration The table below describes the items menus and submenus in this screen Settings in boldface are the default and suggested parameter settings 42 Boot Enter the Boot Configuration menu e Numlock Configuration e Zip Emulation Type Peripheral Enter the Peripheral Configuration menu Serial Port A Configuration Infrared Port Azalia LAN IDE Enter the IDE Configuration menu IDE Controller Configuration HDC Configure as ACHI Option ROM Support SATA Port 0 1 4 and 5 Hotplug Channel 1 to 4 Master and Slave Video Enter the Video Configuration menu IGD Device2 Function Configuration IGD Pre allocate Memory IGD DVMT Size Clock Chip Intialize Enabled CK SSC IGD Boot Type IGD LCD Panel Type IGD TV Chapter 2 USB Configuration Chipset Configuration ACPI Table Features Control Express Card PCI Express Root Port 1 to 6 ASF Configuration Chapter 2 Enter the USB
49. M8 ABT BRM4 318BG NSM8 ABT_ X BRM4 318BG NSM8 ABT_ X BRM4 318BG X X X AS505 EMEA Spain LX AV AS5051AW ATMK N14 1 SO512 SO512 N100 1AWX 305 03 XMi 36 WXGA MBII6 MBll6 GB5 4 Mi 1 XPHESA K UMAC 2 512 100 eL 5R bg 0 3 C AN AS505 EMEA Slovenia LX AV AS5051AW ATMK N14 1 SO512 SO512 N100 1AWX Croatia 305 03 XMi 36 WXGA MBII6 MBll6 GB5 4 Mi 0 XPHSLO2 K UMAC 2 512 100 6L 5R bg 0 3 C AN AS505 EMEA Eastern LX AV AS5051AW ATMK N14 1 SO512 SO512 N100 NSM8 ABT_ 1AWX Europe 305 02 XMi 36 WXGA MBll6 MBII6 GB5 4 X BRM4 Mi 9 XPHPL6 K 318BG UMAC 2 512 100 eL 5R bg 0 3 C AN AS505 EMEA Portugal LX AV AS5051AW ATMK N14 1 SO512 SO512 N100 NSM8 ABT_ 1AWX 305 03 XMi 36 WXGA MBII6 MBII6 GB5 4 X BRM4 Mi 2 XPHPT1 K 318BG UMAC 2 512 100 6L 5R bg 0 3 C AN AS505 EMEA Switzerland LX AV AS5051AW ATMK N14 1 SO512 SO512 N100 NSM8 ABT_ 1AWX 305 03 XMi 36 WXGA MBII6 MBII6 GB5 4 X BRM4 Mi 9 XPHSW5 K 318BG UMAC 2 512 100 6L 5R bg 0 3 C AN AS505 EMEA Turkey LX AV AS5051AW ATMK N14 1 SO512 SO512 N100 NSM8 ABT 1AWX 305 03 XMi 36 WXGA MBII6 MBII6 GB5 4 X BRM4 Mi 6 XPHTR1 K 318BG UMAC 2 512 100 6L 5R bg 0 3 C AN Appendix A 192 AS505 EMEA South LX AV AS5051AW 1AWX Africa 305 01 XMI Mi 7 XPHSA1 UMAC 2 512 100 6L 5R_bg_0 3 C_AN AS505 EMEA Norway LX AN AS5051AW 1 AWX 305 02
50. M8 ABT FOX BT 36 WXGA MBII6 GB5 4 X BRM4 BRM_ VoIP K 318BG 2 0 PCMC IA ABT X BRM4 318BG ATMK N14 1 SO512 N100 NSMB8 36 WXGA MBII6 GB5 4 K MEME MEE ATMK N14 1 SO512 N N100 NSM8 ABT FOX BT 36 WXGA MBII6 GB5 4 X BRM4 BRM_ VoIP K 318BG 2 0 PCMC IA ATMK N14 1 SO512 N N100 NSM8 ABT FOX BT 36 WXGA MBII6 GB5 4 X BRM4 BRM_ VoIP K 318BG 2 0 PCMC IA ATTL5 N14 1 SO512 N N120 NSM8 ABT FOX N 0 WXGA MBII5 GB5 4 X BRM4 BRM G K 318BG 2 0 ATTL5 N14 1 SO1G N N120 NSM8 ABT FOX N 2 WXGA BII6 GB5 4 X BRM4 BRM G K 318BG 2 0 ATMK N14 1 SO512 N N60G NSM8 ABT FOX N 36 WXGA MBII5 B5 4K X BRM4 BRM 318BG 2 0 ATMK N14 1 SO512 N N60G NSM8 ABT FOX N 36 WXGA MBII5 B5 4K X BRM4 BRM G 318BG 2 0 Appendix A LA AV 30C 0 20 AS505 EMEA Middle 1ANW East XMi AS505 EMEA France 1ANW XMi AS505 EMEA Middle 1AWX East Mi AS505 EMEA 1AWX Mi AS505 EMEA 1AWX Mi AS505 TWN GCTWN LX AV 2WXM 30J 05 i 8 AS505 TWN GCTWN LX AV 2WXM 305 04 i 6 AS505 EMEA Switzerland LX AV 1AWX 30J 05 Mi 9 Appendix A AS505 1ANW XMi Eastern Europe LX AV 305 04 4 LX AV 30J 05 7 Russia LX AV 305 04 5 AS5051AN WXMi LINPUSAR 7 UMAC 1 512 60 BT 6L 5R bg 0 3 C AN AS5051AN WXMI LINPUSFR A UMAC 1 512 60 6L 5R bg 0 3 C AN AS5051AN WXMi LINPUSRU 5 UMAC 1 512 60 eL 5R bg 0 3 C AN AS5051AW XMi XPHAR8 UMAC 1
51. Module Chapter 3 125 Removing the LCD Brackets and FPC Cable See Removing the Battery Pack on page 60 See Removing the SD dummy card on page 61 See Removing the ExpressCard dummy card on page 62 See Removing the Lower Covers on page 63 See Removing the WLAN Board Module on page 66 See Removing the Keyboard on page 76 See Removing the LCD Module on page 82 See Removing the LCD Bezel on page 119 D 9 o 9 og c oN e See Removing the LCD Panel on page 125 ech Turn the LCD panel over to expose the rear Grip the FPC cable and lift upward to detach the adhesive pads 126 Chapter 3 11 Remove the eight securing screws four on each side from the LCD Panel brackets M2 3 NL 8 E Chapter 3 127 12 Remove the LCD brackets by pulling away from the LCD Panel as shown 128 Chapter 3 Removing the Antennas See Removing the Battery Pack on page 60 See Removing the SD dummy card on page 61 See Removing the ExpressCard dummy card on page 62 See Removing the Lower Covers on page 63 See Removing the WLAN Board Module on page 66 See Removing the Keyboard on page 76 See Removing the LCD Module on page 82 See Removing the LCD Bezel on page 119 D Qo 9 wg NM e See Removing the LCD Panel on page 125 10 Remove the strips holding the antenna cables in place Ensure the cables are free from ob
52. Net Management Profile Manager m EDU Hr Acer ePower Management br Acer ePower Management features a straightforward user interface for configuring your power management options To access this utility select Acer ePower Management from the Empowering Technology toolbar run the program from the Acer Empowering Technology program group in Start menu or right click the Windows power icon in the system tray and select Acer ePower Management Using power plans Acer ePower Management comes with three predefined power plans Balanced High performance and Power saver You can also create customized power plans You can create switch between edit delete and restore power plans as described below View and adjust settings for On Battery and Plugged In modes by clicking the appropriate tabs You can open Windows power options by clicking More Power Options NOTE You cannot delete the predefined power plans To create a new power plan Creating customized power plans allows you to save and quickly switch to a personalized set of power options 1 Click the Create Power Plan icon g 2 Enter a name for your new power plan 3 Choose a predefined power plan to base your customized plan on Chapter 1 19 4 f necessary change the display and sleep settings you want your computer to use 5 Click OK to save your new power plan To switch between power plans 1 Select the power plan you wish to switch to fro
53. O512 8O512 N100 NSM8 ABT N 36 WXGA MBII6 MBII6 GB5 4 BRM4 K 318BG ATMK N14 1 SO512 SO512 N100 36 WXGA MBII6 MBII6 GB5 4 K ATMK N14 1 SO512 SO512 N100 36 WXGA MBII6 MBll6 GB5 4 K ATMK N14 1 SO512 SO512 N100 36 WXGA MBII6 MBII6 GB5 4 K ATMK N14 1 SO512 SO512 N100 36 WXGA MBll6 MBll6 GB5 4 K ATMK N14 1 SO512 SO512 N100 36 WXGA MBII6 MBll6 GB5 4 K ATMK N14 1 SO512 SO512 N100 36 WXGA MBII6 MBll6 GB5 4 K ATMK N14 1 SO512 SO512 N100 36 WXGA MBII6 MBII6 GB5 4 K ATMK N14 1 SO512 SO512 N100 36 WXGA MBll6 MBII6 GB5 4 K NSM8 ABT BRM4 318BG NSM8 ABT_ BRM4 318BG NSM8 ABT_ X BRM4 318BG NSM8 ABT_ X BRM4 318BG NSM8 ABT_ X BRM4 318BG NSM8 ABT_ X BRM4 318BG NSM8 ABT_ X BRM4 318BG NSM8 ABT_ X BRM4 318BG X X X Appendix A Holland AS505 EMEA LX AV AS5051AW ATMK N14 1 SO512 SO512 N100 NSM8 ABT IN 1AWX 305 02 XMi 36 WXGA MBII6 MBll6 GB5 4 BRM4 Mi 0 XPHNL1 K 318BG UMAC 2 512 100 6L 5R bg 0 3 C AN AS505 EMEA France LX AV AS5051AW ATMK N14 1 SO512 SO512 N100 1AWX 305 02 XMi 36 WXGA MBII6 MBll6 GB5 4 Mi 1 XPHFRA K UMAC 2 512 100 eL 5R bg 0 3 C AN NSM8 ABT BRM4 318BG AS505 EMEA Eastern LX AV AS5051AW ATMK N14 1 SO512 SO512 N100 1AWX Europe 305 02 XMi 36 WXGA MBII6 MBll6 GB5 4 Mi 8 XPHHU6 K UMAC 2 512 100 6L 5R bg 0 3 C AN NS
54. Password field and press Enter Type a password in the Enter New Password field Retype the password in the Confirm New Password field 4 Press Enter After setting the password the computer sets the User Password parameter to Set 5 If desired you can enable the Password on boot parameter 6 When you are done press F10 to save the changes and exit the BIOS Setup Utility If the verification is OK the screen will display as following setup Natice Changes have been saved continue The password setting is complete after the user presses Enter If the current password entered does not match the actual current password the screen will show you the Setup Warning setup Warning Invalid password Re enter Password continue If the new password and confirm new password strings do not match the screen will display the following message setup Warning Password da nat match Re enter Password 46 Chapter 2 Power The Power screen allows the user to configure various CPU and power management options and device wakeup behavior Information Main Advanced gt Platform Power Management ACPI S3 Wake on PME Wake on Modem Ring Auto wake on S5 Quickly S4 Resume Security Enabled Enabled Enabled Disabled Disabled Item Specific Help These items control various CPU parameters The table below describes the items menus and submenus in this screen Settings in boldface are
55. SORY REMOTE CONTROLLER TC 25 AR102 003 ACCESSORY REMOTE CONTROLLER SC 25 AR102 004 MISCELLANEOUS NAME PLATE AS4930 40 AR102 001 Screw List 180 SCREW SCREW SCREW SCREW SCREW SCREW SCREW SCREW SCREW SCREW SCREW SCREW SCREW M2 5 3 NL SCREW M2 2 3 NL SCREW M2 5 4 NL SCREW M2 6 NL L 4 SCREW M373 NL i SCREW M2 4 NL 3 NL SCREW M2 6 5 SCREW M2 3 2 SCREW M2 5 6 5 15 22 2 31 2 5 86 AR102 001 86 AR102 002 86 AR102 003 86 AR102 003 86 AR102 005 86 AR102 006 86 AR102 007 86 AR102 006 86 AR102 009 86 AR102 010 86 AR102 011 86 AR102 012 Chapter 6 Chapter 6 181 Model Definition and Configuration Aspire 4930 Series AS505 1ANW AM AS505 1ANW XMi AAP AAP AAP AAP AAP AAP Appendix A India AS5051AN WXMi LINPUSIL1 UMAC 1 512 80 6L 5R CB bg 0 3 C AN AS5051AN WXMi LINPUSIN1 UMAC 1 512 80 6L 5R CB bg 0 3 C AN AS5051AN WXMi LINPUSMA 2 UMAC 1 512 80 6L 5R CB bg 0 3 C AN AS5051AN WXMi LINPUSPH 1 UMAC 1 512 80 6L 5R CB bg 0 3 C_AN AS5051AN WXMi LINPUSSG 1 UMAC 1 512 80 6L 5R CB bg 0 3 C AN AS5051AN WXMi LINPUSTH 2 UMAC 1 512 80 6L 5R CB bg 0 3 C AN AS5051AN WXMi LINPUSVN 1 UMAC 1 512 80 6L 5R CB bg 0 3 C AN ATMK 36 ATMK 36 ATMK 36 ATMK 36 ATMK 36 ATMK 36 ATMK 36 N14 1 WXGA G N14 1 WXGA G N14 1 WXGA G N14 1 WXGA G N14 1 WXGA G N14 1 WXGA G N14 1 WXGA G
56. See Disassembly Process on page 58 Adjust the brightness to its highest level See the User Manual for instructions on adjusting settings NOTE Ensure that the computer is not running on battery alone as this may reduce display brightness If the display is too dim at the highest brightness setting the LCD is faulty and should be replaced See Disassembly Process on page 58 Check the display resolution is correctly configured a Minimize or close all Windows b If display size is only abnormal in an application check the view settings and control mouse wheel zoom feature in the application c If desktop display resolution is not normal right click on the desktop and select Personalize Display Settings d Click and drag the Resolution slider to the desired resolution e Click Apply and check the display Readjust if necessary Roll back the video driver to the previous version if updated Remove and reinstall the video driver Check the Device Manager to determine that The device is properly installed There are no red Xs or yellow exclamation marks There are no device conflicts No hardware is listed under Other Devices If the Issue is still not resolved see Online Support Information on page 209 Run the Windows Memory Diagnostic from the operating system DVD and follow the onscreen prompts If the Issue is still not resolved see Online Support Information on page 209 Random Loss of BIOS Settings If the comp
57. System Memory Hard Drive 1 Hard Drive 2 CD DVD Drive 1 Video Total Available Graphics Audio Ethernet Card 1 Wireless LAM Card 1 UUD Darinal El adc Asset Tag Acer inc BE DEI D KKH DE AA ANN NN NNN NNN AAA BA NN EE AAAAAA NNN MNNM LN ENN XM NNN AAA d aa BALA NSA AAA AAAA A NN NNN AMAA AAA NNN NN AAAAAAA AX BAAN ABA AAA NN BAA AAAA NN AN AAAS ABA AAA AA RAAAAAKA AA AAA ANN AAA AA NA BAAR AA AA AAA AAA BAA KX KKKXKXXKX KM KKK VN HHM KKK AAAAA BAA AB AN NN AAA AAA MSN i rr r r n mn n 3 System Information d Boot Options BIOS Passwords Chapter 1 Windows Mobility Cente rm E SN UU Wu HI al Darii Spay ava HR Ter pp pene Cups CET Customized by Aces Inc CE Wun t La gen LET ELT mam hi Pred ft i P aion Fax Fe i The Windows Mobility Center collects key mobile related system settings in one easy to find place so you can quickly configure your Acer system to fit the situation as you change locations networks or activities Settings include display brightness power plan volume wireless networking on off external display settings display orientation and synchronization status Windows Mobility Center also includes Acer specific settings like Bluetooth Add Device if applicable sharing folders overview sharing service on or off and a shortcut to the Acer user guide drivers and utilities To launch Wind
58. System Memory This field reports the memory size of the system N A Memory size is fixed to 3071 MB Video Memory Shows the video memory size VGA Memory size 32 MB Quick Boot Allows startup to skip certain tests while booting Option Enabled or decreasing the time needed to boot the system Disabled Network Boot Enables disables the system boot from LAN remote Option Enabled or server Disabled F12 Boot Menu Enables disables Boot Menu during POST Option Disabled or Enabled D2D Recovery Enables disables D2D Recovery function The function Option Enabled or allows the user to create a hidden partition on hard disc Disabled drive to store operation system and restore the system to factory defaults SATA Mode Control the mode in which the SATA controller should Option AHCI Mode or IDE operate Mode NOTE The sub items under each device will not be shown if the device control is set to disable or auto This is because the user is not allowed to control the settings in these cases Chapter 2 41 Advanced The Advanced screen allows the user to configure the various advanced BIOS options IMPORTANT Making incorrect settings to items on these pages may cause the system to malfunction Unless you have experience adjusting these items we recommend that you leave these settings at the default values If making settings to items on these pages causes your system to malfunction or prevents the system from booting open BIOS and choose
59. Virtual Soeaker technology Music mode lets you enjoy your favorite tunes in vivid detail Chapter 1 21 Acer ePresentation Management Acer ePresentation Management lets you project your computer s display to an external display device or projector using the hotkey Fn lt F5 gt If auto detection hardware is implemented in the system and the external display supports it your system display will be automatically switched out when an external display is connected to the system For projectors and external devices that are not auto detected launch Acer ePresentation Management to choose an appropriate display setting Empowering Technology ae Acer ePresentation Management Please select a mode Notebook LCD only Projection AGA 1024 x 768 pixels Projection Normal 800 x 600 pixels NOTE If the restored resolution is not correct after disconnecting a projector or you need to use an external resolution that is not supported by Acer ePresentation Management adjust your display settings using Display Properties or the utility provided by the graphics vendor 22 Chapter 1 Acer eDataSecurity Management for selected models Acer eDataSecurity Management is an encryption utility that protects your files from being accessed by unauthorized persons It is conveniently integrated with Windows Explorer as a shell extension for quick data encryption decryption and also supports on the fly file encryption
60. a Navigate to Start Control Panel System and Maintenance System Device Manager Chapter 4 161 b Double click IDE ATA ATAPI controllers then right click ATA Device 0 Click Properties and select the Advanced Settings tab Ensure that the Enable DMA box is checked and click OK d Repeat for the other ATA Devices shown if applicable Drive Not Detected If Windows cannot detect the drive perform the following actions one at a time to correct the problem 1 Restart the computer and press F2 to enter the BIOS Utility 2 Check that the drive is detected in the ATAPI Model Name field on the Information page NOTE Check that the entry is identical to one of the ODDs specified in Hardware Specifications and Configurations on page 31 3 Turn off the power and remove the cover to inspect the connections to the ODD See Disassembly Process on page 58 a Check for broken connectors on the drive motherboard and cables b Check for bent or broken pins on the drive motherboard and cable connections c Try an alternate cable if available If the drive works with the new cable the original cable should be replaced Reseat the drive ensuring and all cables are connected correctly Replace the ODD See Disassembly Process on page 58 Drive Read Failure If discs cannot be read when inserted in the drive perform the following actions one at a time to correct the problem 1 Remove and clean the failed disc 2 Retry r
61. a TS L633A Performance Specification With CD Diskette With DVD Diskette Transfer rate KB sec Sustained Sustained Max 3 6Mbytes sec Max 10 8Mbytes sec Buffer Memory si Buffer Memory Interface SATA Applicable disc format Applicable media types CD ROM CD R and CD RW DVD ROM 4 7G 8 54G single layer on single double side Read Only DVD ROM dual layer PTP OTP on single double side Read Only DVD R 3 9G 4 7G for General and Authoring DVD RW DVD RW 4 7G DVD R DVD R DL DVD R DL DVD RAM CD DA CD TEXT CD ROM Mode 1 CD ROM XA Mode 2 Form 1 and Form 2 CD I Ready Video CD MPEG 1 Photo CD Enhance CD CD extra l Trax CD and UDF DVD ROM DVD Video DVD Audio DVD R single multi border s DVD R single multi session s DVD RW DVD RW DVD RAM Loading mechanism Drawer Solenoid Open Tact SW Open Emergency Release draw open hole Power Requirement Input Voltage DC 5 V 0 25V Chapter 1 Audio Interface Supports Dolby Home Theater Internal speaker Quantity 2 0 Watt speaker 10cc chamber speaker size 18 phi x2 Video Memory Chipset UMA NB9PGE2 256MB GDDR3 NB9MGS 256MB GDDR2 USB Interface Chipset USB Compliancy Level USB 1 1 and USB 2 0 Host controller Number of USB port Location Two on the left side one on the right side I Serial port function control Enable Disable by BIOS Setup System Board Major Chips Core logic G M A Realtek RTL8111C GR USB 2 0 Intel I
62. a rate Protocol Bluetooth 2 0 Interface Mini USB module and built in antenna Connector type Mini USB Wireless Module 802 11b g Chipset Intel Shirley Peak and Echo Peak for Centrino platform Atheros WLAN XB63 and Broadcom WLAN BCM4312 for Non Centrino Data throughput 11 54 Mbps up to 270 Mbps for Draft N Protocol 802 11b g Draft N Interface PCI bus mini PCI socket for wireless module Hard Disk Drive Interface Vendor amp HGST 2 5 HGST 2 5 WD 2 5 HGST 2 5 Model HTS542580K9SA0 HTS542512K9SA00 WD1600BEVS HTS542525K9SA0 Name 0 BRONCO B BRONCO B SATA II 22RSTO ML80 0 BRONCO B SATA Il WD 2 5 SATA HGST 2 5 SATA Il WD 2 5 WD800BEVS HTS542516K9SA0 WD2500BEVS 22RSTO ML80 0 BRONCO B 22USTO ML80 SATA SATA Il SATA Capacity 80000 120000 160000 250000 MB Bytes per 512 512 512 512 sector Drive Format Spindle 5400 RPM 5400 RPM 5400 RPM 5400 RPM speed RPM Performance Specifications SATA SATA SATA SATA Chapter 1 33 Max media transfer rate disk buffer Mbytes s Data 100 MB Sec 150 MB Sec 150 MB Sec 150 MB Sec transfer Ultra DMA mode 5 Ultra DMA mode 5 Ultra DMA mode 5 Ultra DMA mode 5 rate host buffe r Mbytes s DC Power Requirements Voltage 5V DC 5 5V DC 5 5V DC 5 5V DC 5 tolerance Combo Drive Module Vendor amp model name PLDS Corp DS 8A2S Pioneer DVR TDO8RS Hitachi GSA T50N Acer UJ870ABAA A Sony BC 5500S AR Toshib
63. age 65 See Removing the WLAN Board Module on page 66 See Removing the Hard Disk Drive Module on page 68 See Removing the Optical Drive Module on page 70 D Qo 9 g eS oN SS See Removing the Keyboard on page 76 e See Removing the LCD Module on page 82 11 See Removing the Upper Cover on page 84 12 Remove the adhesive tape from the speaker cable Chapter 3 95 96 13 Remove the four screws holding the Speaker Module in place V23 NL 4 14 Remove the Speaker Module from the upper case Chapter 3 Removing the Switch Board See Removing the Battery Pack on page 60 See Removing the SD dummy card on page 61 See Removing the ExpressCard dummy card on page 62 See Removing the Lower Covers on page 63 See Removing the DIMM Module on page 65 See Removing the WLAN Board Module on page 66 See Removing the Hard Disk Drive Module on page 68 See Removing the Optical Drive Module on page 70 See Removing the Keyboard on page 76 See Removing the LCD Module on page 82 11 See Removing the Upper Cover on page 84 di NS oS SY E e 12 Ensure the Switch Board cable is free from any obstructions H a i E H OT HE LI pen cn illa 75 P 3 e 13 Turn the Upper Cover Remove the Switch Board as shown Chapter 3 97 Removing the Touch Pad Board IMPORTANT The Touch Pa
64. ailure ellen 158 HDD Not Operating Correctly 159 ODD F NS lee cC 160 USB Failure Rightside 163 Modem T ncuoh Faure EE 163 Wireless Function Failure 164 Easy Touch BUTtOIT TF allie au i huis Sup deb dore aet op Dr E ur Yat ar d EQ RR 164 MediaTouch Button Failure eee 165 Fingerprint Reader Failure 165 Thermal Unit Failure l l 166 BOTY SWHODdESallUEG EE 166 External Mouse Failure llle 167 Gigs ETT CESSIT TT TL IPIE ITO TL L0 DLL ITI LI 167 Intermittent Problems 168 Undetermined Problems 33 3 3 Va ter Sd Lata ea ERR ae artus de doe ha 168 Jumper and Connector Locations 169 Rea WAT 169 BOHOM TEE 170 Clearing Password Check and BIOS Recovery 171 Cleaning Password Rer 171 BIOS Recovery by Crisis Disk 0 0 0 0 cc ee eee 172 FRU Field Replaceable Unit List 173 Aspire 4930 Exploded Diagram 174 Model Definition and Configuration 182 Aspire 2990 EEN 182 Test Compatible Components 205 Microsoft Windows Vista Environment Test 206 Online Support Information 209 Index 211 Table of Contents System Specifications Features Below is a brief summary of the computer s many feature Operating System Windows Vista Platform Intel Centrino 2 processor technology featuring Intel Core 2 Duo processor Mobile Intel amp PM45 GM45 Express Chipset Intel Wireless WiFi Link 5100 5300 5150 5350 Syst
65. aunch Board 1 Replace the Speaker Module on the upper case 2 Replace the four securing screws Replacing the Switch Board 1 Turn the Upper Cover over and insert the FFC 2 Flip the Upper Cover over and replace the Switch through the cover as shown Board as shown 142 Chapter 3 Replacing the Antenna Cables Ensure that the three Antenna cables pass through the Mainboard and are accessible from the underside of lower cover 1 Insert the Antenna Cables through the Upper 2 Secure the cables in place as seen Cover Make sure they are accessible from the underside Chapter 3 143 Replacing the Soeaker Module 1 Align and replace the Speaker Module to the 2 Replace the four securing screws upper case Replacing the Keyboard 1 Replace keyboard cable to the mainboard and 2 Turn the keyboard over and place the front edge secure the locking latch first in the mounting Eu I E u fam a prr rE d ON IR EEE TEED E EE 144 Chapter 3 Replacing the Switch Cover 1 Connect the Switch Cover FFC as shown 2 Replace the Switch cover and press down to secure in place 3 Turn the computer over and replace the two securing screws Replacing the WLAN Module 1 Insert the WLAN board into the WLAN socket 2 Replace the two screws to secure the module La el ie ee aa F III TA oz EA E Chapter 3 145 3 Connect the two antenna cables to the module LLIN
66. back cover securing strip 9 Secure the LCD module with the two securing 10 Insert the Camera Module adhesive side down Screws and secure by pressing down to insure cohesion 11 Replace the two securing screws Chapter 3 133 13 Replace the Inverter board and secure with the single screw Replacing the LCM Bezel 1 Locate the bezel correctly and press down the edges until there are no gaps between the bezel and the LCM Module 134 Chapter 3 Main Module Reassembly Procedure Replacing the CPU 1 Carefully turn the mainboard upside down CPU 2 Using a plastic screw driver lock the CPU in the side up and insert the CPU into the CPU socket as shown bracket as shown Replacing the Thermal Module 1 Align and place the Thermal Module in the mounting as shown Chapter 3 135 Replacing the CPU Fan Module 1 Align the Fan Module on the screw brackets Replacing the HDMI Module 1 Insert the HDMI Module as shown and press down to locate in place 136 2 Replace the 3 screws and secure 2 Replace the 2 screws to secure Chapter 3 Replacing the Mainboard 1 Turn the Mainboard over CPU side Connect 2 Replace the Switch Cover FFC and lock the the I O cable securing latches in place 3 Ensure that the Mainboard is face up the Heatsink and CPU are not visible Place the Mainboard in the chassis rear edge first and press down to install Replace the two securin
67. ber Asset Tag Number Product Name Manufacturer Name S510101 d1 NY Power Boot Intel R Core TM 2 Duo CPU 2 40GHz 2 40GHz Hitachi HTS543516K9SA00 071129BBOCO2WGHDKKGC Slimtype DVD A DS8A2S V0 15T2 Intel V1588 Aspire 4930 Acer 864BDABE 6B22 5843 38D2 001B38D637FC NOTE The system information is subject to different models UUID Number Universally Unique Identifier UUID is an identifier standard used in software construction standardized by the Open Software Foundation OSF as part of the Distributed Computing Environment DCE 40 Chapter 2 Main The Main screen allows the user to set the system time and date as well as enable and disable boot option and recovery Information Advanced Security Power Boot Item Specific Help 04 04 This is the help for the System Date 04 21 2008 hour field Valid range is from O to 23 Total Memory 3017 MB INCREASE REDUCE F5 F6 Video Memory 32MB Quick Boot Enabled Network Boot Enabled F12 Boot Menu Disabled D2D Recovery Enabled SATA Mode ACHI NOTE The screen above is for your reference only Actual values may differ The table below describes the parameters in this screen Settings in boldface are the default and suggested parameter settings System Time Sets the system time The hours are displayed with 24 Format HH MM SS hour format hour minute second System Date Sets the system date Format MM DD YYYY month day year
68. ble surface 4 Remove the battery pack Disassembly Process The disassembly process is divided into the following stages External module disassembly Main unit disassembly LCD module disassembly The flowcharts provided in the succeeding disassembly sections illustrate the entire disassembly sequence Observe the order of the sequence to avoid damage to any of the hardware components For example if you want to remove the main board you must first remove the keyboard then disassemble the inside assembly frame in that order Main Screw List 2 53 ND IM M2 5 4 NL esm Wai ND ia fa Luneeer eer o e MAWONSEGD wesen e MAWONNG 58 Chapter 3 External Module Disassembly Process External Modules Disassembly Flowchart The flowchart below gives you a graphic representation on the entire disassembly sequence and instructs you on the components that need to be removed during servicing For example if you want to remove the main board you must first remove the keyboard then disassemble the inside assembly frame in that order Tum eA system and peripherals power Desconnect power and signal cables from system Remove Battery H cnGscg Express Drenremg Card Remove Remove Remme DIMM Madulas WLAN Anbenna HOD Moduli Remowe Remo WLAN Board HDD Bracket Remeret HOD Screw List Chapter 3 Renn ODD M ocduls Remove Beirut ODE Braxckal 59 Removing the Battery Pack 1 Turn co
69. bled 144521 If you need to solve BIOS password locked problem you can run BIOS PW EXE 1 Key in bios pw 14452 0 2 Choose one upper case string EE TH Windows KP Uers zeg 5 1 27686 KG Copyright 19685 2661 Microsoft Corp Documents and Settings MS 4d D tbios_pw 14452 0 unlock ET ui RT Jiag 1997 ER Reboot the system and key in qjjg9vy or O7yqmjd to BIOS user password Chapter 2 Chapter 2 55 56 Chapter 2 Machine Disassembly and Replacement This chapter contains step by step procedures on how to disassemble the notebook computer for maintenance and troubleshooting Disassembly Requirements To disassemble the computer you need the following tools Wrist grounding strap and conductive mat for preventing electrostatic discharge Flat screwdriver Philips screwdriver Hex screwdriver Plastic flat screwdriver Plastic tweezers NOTE The screws for the different components vary in size During the disassembly process group the screws with the corresponding components to avoid mismatch when putting back the components Chapter 3 57 General Information Pre disassembly Instructions Before proceeding with the disassembly procedure make sure that you do the following 1 Turn off the power to the system and all peripherals 2 Unplug the AC adapter and all power and signal cables from the system 3 Place the system on a flat sta
70. d If you want to change boot device without entering BIOS Setup Utility please set the parameter to enabled Press lt F12 gt during POST to enter multi boot menu In this menu user can change boot device without entering BIOS SETUP Utility Navigating the BIOS Utility There are six menu options Information Main Advanced Security Boot and Exit Follow these instructions To choose a menu use the left and right arrow keys To choose an item use the up and down arrow keys To change the value of a parameter press F5 or F6 A plus sign indicates the item has sub items Press Enter to expand this item Press Esc while you are in any of the menu options to go to the Exit menu In any menu you can load default settings by pressing F9 You can also press F10 to save any changes made and exit the BIOS Setup Utility NOTE You can change the value of a parameter if it is enclosed in square brackets Navigation keys for a particular menu are shown on the bottom of the screen Help for parameters are found in the Item Specific Help part of the screen Read this carefully when making changes to parameter values Please note that system information is subject to different models Chapter 2 39 Information The Information screen displays a Summary of your computer hardware information Information BETTE e Mile Ze HDD Model Name HDD Serial Number ATAPI Model Name System BIOS Version VGA BIOS Version Serial Num
71. d The password length can not exceeds 8 alphanumeric characters A Z a z 0 9 not case sensitive Retype the password in the Confirm New Password field IMPORTANT Be very careful when typing your password because the characters do not appear on the screen 3 Press Enter After setting the password the computer sets the User Password parameter to Set 4 f desired you can opt to enable the Password on boot parameter 5 When you are done press F10 to save the changes and exit the BIOS Setup Utility Removing a Password Follow these steps 1 Use the w and y keys to highlight the Set Supervisor Password parameter and press the Enter key The Set Password box appears Set Supervisor Password Enter current password Enter New Password Confirm New Password Type the current password in the Enter Current Password field and press Enter Press e twice without typing anything in the Enter New Password and Confirm New Password fields The computer then sets the Supervisor Password parameter to Clear 4 When you have changed the settings press u to save the changes and exit the BIOS Setup Utility Chapter 2 45 Changing a Password 1 Use the and 4 keys to highlight the Set Supervisor Password parameter and press the Enter key The Set Password box appears Set Supervisor Password Enter current password Enter New Password Confirm New Password Type the current password in the Enter Current
72. d board is integrated into the design of the Upper Cover To replace the Touch Pad board remove all components from the Upper Cover and install an entirely new Upper Cover 98 IMPORTANT The MOSFET pad is attached to the Upper Cover and is reusable If the replacement Upper Cover does not have a MOSFET pad see highlighted area below remove the MOSFET pad from 2 oo SS NS ech sch sch sch 2 d ek oO 0O P QO N o the replaced Upper Cover and stick it to the new Upper Cover See Removing the Battery Pack on page 60 See Removing the SD dummy card on page 61 See Removing the ExpressCard dummy card on page 62 See Removing the Lower Covers on page 63 See Removing the DIMM Module on page 65 See Removing the WLAN Board Module on page 66 See Removing the Hard Disk Drive Module on page 68 See Removing the Optical Drive Module on page 70 See Removing the Keyboard on page 76 See Removing the LCD Module on page 82 See Removing the Upper Cover on page 84 See Removing the Touch Pad Bracket on page 88 See Removing the Finger Print Reader on page 91 See Removing the Launch Board on page 93 See Removing the Speaker Module on page 95 See Removing the Switch Board on page 97 Chapter 3 Removing the I O Board See Removing the Battery Pack on page 60 See Removing the SD dummy card on page 61 See Removing the E
73. dapter 3 pin 65 W AC adapter Energy Star 4 0 Special keys and controls 88 89 93 key keyboard Touch Pad pointing device Empowering Key Easy launch buttons WLAN Internet email Bluetooth Acer Arcade Acer Media Touch keys play pause stop previous next and record keys Volume wheel Acer Media Center remote control I O interface Acer EasyPort IV connector ExpressCard V 54 slot 5 in 1 card reader SD MMC MS MS PRO xD 2 Chapter 1 3 USB 2 0 ports HDMI port with HDCP support Consumer infrared CIR port External display VGA port Headphones speaker line out port with S PDIF support Microphone in jack Line in jack Ethernet RJ 45 port Modem RJ 11 port DC in jack for AC adapter Environment Temperature Operating 5 C to 35 C Non operating 20 C to 65 C Humidity non condensing Operating 20 to 80 Non operating 20 to 80 NOTE Items marked with denote only selected models Chapter 1 System Block Diagram Intel Penryn Processor Thermal Senzor Clock Generator uP G4 478 Package EMCI 402 4020 ICSSTPRS3AT Socket P A0 59 HDMI Cann LCD Conn CRT Conn FD EAR GEORGE Memor BUS DDRE Intel Cantiga ae aa TMDS LFDS uFCBGA 1329 LAV DORU EX yb erm PCI Express Card Reader IE L8 4201P JMB38S MYM H VGAB USE conn x2 Bluetooth CMOS Finger Print USB part 2 Conn Camera PCI Express Intel ICH9 M aay ewes EE E OT dn S AT BGA 678 New Card MINI
74. department All of its system functions are tested under Windows XP Home Windows XP Pro environment Refer to the following lists for components adapter cards and peripherals which have passed these tests Regarding configuration combination and test procedures please refer to the Aspire 4930 series Compatibility Test Report released by the Acer Mobile System Testing Department Appendix B 205 Microsoft Windows Vista Environment Test CRT Port Test CRT Monitor Acer 211c 21 ViewSonic G220F ViewSonic PF790 19 LCD Monitor Acer FP751 17 TFT LCD Acer AL1521 Acer AL1721 ViewSonic VD201b Westinghouse W37G HP LP2065 HP S9500 USB Port Test USB Keyboard Mouse Microsoft Natural Keyboard Pro Dell USB Keyboard Logicool USB Mouse OWCM USB Logitech USB Wheel Mouse Logitech First Wheel Mouse Dell by Logitech Dell Internet Navigator Keyboard Dell Smart Card Keyboard HP USB Optical Austin Mouse Belkin Miniglow Optical USB Mouse HP USB Optical Mouse RB129AA USB Speaker Joystick Aiwa Multimedia Digital Speaker SC UC78 Panasonic USB Speaker EAB MPC57USB USB Storage Drive lomega USB Zip 250MB Transcend 80G HDD Plextor DVD R RW LG DVD R RW Sony DVD R RW USB Camera Intel Easy PC Camera A20953 001 Orange Micro USB 2 0 Web Cam USB HUB and Others A TEN UH 204 IOGEAR 4 Port Hub Corega CG WLUSBST 11 USB Printer Scanner HP 450WBT Deskjet Printer USB Flash Drive Sony Memory Key 128M
75. e mrg eo i msg 9 Carefully remove the LCD module from the chassis Chapter 3 83 Removing the Upper Cover 84 D Qo 9 g eS oN SS ech e 11 12 Turn the computer over Remove the eight screws on the bottom panel See Removing the Battery Pack on page 60 See Removing the SD dummy card on page 61 See Removing the ExpressCard dummy card on page 62 See Removing the Lower Covers on page 63 See Removing the DIMM Module on page 65 See Removing the WLAN Board Module on page 66 See Removing the Hard Disk Drive Module on page 68 See Removing the Optical Drive Module on page 70 See Removing the Switch Cover on page 74 See Removing the Keyboard on page 76 See Removing the LCD Module on page 82 Chapter 3 13 Turn the computer over Remove the seven screws on the top panel phum mga E W ap tici LIESER 14 Disconnect the five cables from the mainboard as shown A B E e et ee wk ere NUM on P x m4 EEDE i f a Hs da bi a a Hi bm mm eg i CEHEEHEEHEEEEEEEHH EEHIEEEEHEEEHH ELH T i am Ka art E iA EXE dbvg sim Chapter 3 85 86 Disconnect A as shown Release the securing latches and disconnect B as shown mt nmn Release the securing latches and disconnect C as Release the securing latches and disconnect D as shown u shown FTT nm Chapter 3 15 Remove the upper cover by lif
76. e computer s controls like screen brightness volume output and the BIOS utility To activate hot keys press and hold the Fn key before pressing the other key in the hotkey combination Chapter 1 Acer eSettings Launches Acer eSettings Management in Acer Management Empowering Technology i Acer ePower Launches Acer ePower Management in Acer V Management Empowering Technology F 6 Puts the computer in Sleep mode Display toggle Switches display output between the display screen external monitor if connected and both Si Screen blank Turns the display screen backlight off to save power Press any key to return CA Touch Pad toggle Turns the internal Touch Pad on and off d Ja Speaker toggle Turns the speakers on and off ER Brightness up Increases the screen brightness EN Brightness down Decreases the screen brightness Hotkey help Displays help on hotkeys Acer eSettings Launches Acer eSettings Management in Acer Management Empowering Technology 15 Special Key You can locate the Euro symbol and the US dollar sign at the upper center and or bottom right of your keyboard The Euro symbol 1 Open a text editor or word processor 2 Hold lt Alt Gr gt and then press the lt 5 gt key at the upper center of the keyboard NOTE Note Some fonts and software do not support the Euro symbol Please refer to www microsoft com typography faq faqi2 htm for more information The US dollar sign 1 Open a text ed
77. e keyboard away from the chassis as shown m goe be sp RES e Er des mm eg r by SS bei Pe e fe s P 76 Chapter 3 Chapter 3 4 Turn over the keyboard on the Touch Pad area prm wd o a wet ius sim 5 ze Em RI eT dee UT ee euro mo wn S15 Oe rap E f E E Disconnect both sides of the keyboard cable from the mainboard to remove the m SES Le gt pw We Eum ia 17 Removing the Antenna 1 Remove the Antenna Cables from the securing pins as shown 78 Chapter 3 2 Turn the computer over Remove the adhesive tape from the antenna cable 3 Feed the antenna cables from the underside of the computer Chapter 3 79 Remove the Antenna Cables from the securing pins as shown 4 Pull the cables under the speaker panel as shown 5 Chapter 3 80 6 Place the antenna cable as shown to avoid damaging them Chapter 3 81 Removing the LCD Module See Removing the Battery Pack on page 60 See Removing the Lower Covers on page 63 See Removing the WLAN Board Module on page 66 See Removing the Keyboard on page 76 See Removing the Antenna on page 78 Pa E wD a Remove the two securing screws from the bottom of the chassis JESS EE REG 7 Turn the computer over Disconnect the three LCD interface cables from the chassis 82 Chapter 3 8 Remove the six securing screws from the LCD module
78. e problem Do not replace a non defective FRUs o he re a reen F e assemble e Check WL nus the antenna to sw anbennatg Wi card MM cane Los H ak A c Check 7 V gbena 2 Y ja Lok re Swap The WL Lef neck W i Be ae i card m card NGF SEN Swap Min EasyTouch Button Failure If the Acer EasyTouch buttons fail perform the following actions one at a time to correct the problem Do not replace a non defective FRUs Re assemble the LED B FFC to M B Swap The LEDE Check LED B and FFC Swap M B 164 Chapter 4 MediaTouch Button Failure If the Acer MediaTouch buttons fail perform the following actions one at a time to correct the problem Do not replace a non defective FRUs Fie assemble Check the MedialB Media B ta cable to M B MB FFC Swap The Check Media B and FFC Fingerprint Reader Failure If the Fingerprint Reader fails perform the following actions one at a time to correct the problem Do not replace a non defective FRUs Re assemble Check M B the F P FFC to F P FFC to M B Swap Logic Check Logic Icwer Lagic Upper Lower upper Swap M B Chapter 4 165 Thermal Unit Failure If the Thermal Unit fails perform the following actions one at a time to correct the problem Do not replace a non defective FRUs Connect twee Feplace fan Feplace CPU CPU he ats mk yell seated
79. eading the CD or DVD d Testthe drive using other discs e Play a DVD movie f Listen to a music CD If the ODD works properly with alternate discs the original disc is probably defective and should be replaced 3 Turn off the power and remove the cover to inspect the connections to the ODD See Disassembly Process on page 58 a Check for broken connectors on the drive motherboard and cables b Check for bent or broken pins on the drive motherboard and cable connections c Try an alternate cable if available If the drive works with the new cable the original cable should be replaced 4 Replace the ODD See Disassembly Process on page 58 162 Chapter 4 USB Failure Rightside If the rightside USB port fails perform the following actions one at a time to correct the problem Do not replace a non defective FRUs Fe assemble the LISB B cable ta M B Check LISB B ta M E cable Swap LISB B Check and USB cable LISB B and cable Modem Function Failure If the internal Modem fails perform the following actions one at a time to correct the problem Do not replace a non defective FRUS EI 11 ellconnected Connect it we ll Correct it we ll Fep lace Modem card Mod m wire yell Modem card well seated Modem card DET Eeplace MJB Chapter 4 163 Wireless Function Failure If the WLAN fails perform the following actions one at a time to correct th
80. ection Empowering Technology password Full and incremental backups to hard disk or optical disc Creation of backups Factory default image User backup image Current system configuration Application backup Restore and recovery Factory default image User backup image From previously created CD DVD Reinstall applications drivers Empowering Technology IER Full Backup Eo Back up full system configuration and files Full k Backup Points size Type C Notify me if the change from last incremental backup is more than e Burn Disc c Restore NOTE If your computer did not come with a Recovery CD or System CD please use Acer eRecovery Management s System backup to optical disc feature to burn a backup image to CD or DVD To ensure the best results when recovering your system using a CD or Acer eRecovery Management detach all peripherals except the external Acer ODD if your computer has one including your Acer ezDock Chapter 1 25 Acer eSettings Management t s Acer eSettings Management allows you to inspect hardware specifications set BIOS passwords and modify boot options Acer eSettings Management also Provides a simple graphical user interface for navigation Prints and saves hardware specifications Lets you set an asset tag for your system Empowering Technology Summary a tem Value 26 Manufacturer Product Name Operating System Processor
81. em M emory Dual Channel DDR2 SDRAM support Up to 2 GB of DDR2 667 MHz memory upgradeable to 4 GB using two soDIMM modules TV Tuner Digital TV tuner supporting DVB T Display and graphics 14 1 WXGA 1280 x 800 Mobile Intel GM45 Express Chipset NVIDIA GeForce 9300M GS 9600M GT For Aspire 4390G only Storage subsystem 2 5 hard disk drive Optical drive options Blu ray Disc DVD Super Multi double layerdrive DVD Super Multi double layer drive 5 in 1 card reader Audio Dolby certified surround sound system with two built in stereo speakers and one subwoofer supporting low frequency effects S PDIF Sony Philips Digital Interface support for digital speakers Acer PureZone technology with two built in stereo microphones Chapter 1 1 Dimensions and Weight 340 4 W x 247 D x 22 9 42 3 H mm 13 4 x 9 7 x 0 9 1 6 inches 2 4 kg 5 29 lbs Communication Acer Video Conference featuring Integrated Acer Crystal Eye webcam Acer Video Conference Manager software Acer PureZone technology Optional Acer Xpress VoIP phone WLAN Intel Wireless WiFi Link 5100 5300 WiFi amp WiMAXTM Intel Wireless WiFi Link 5150 5350 WPAN Bluetooth 2 0 EDR Enhanced Data Rate LAN Gigabit Ethernet Wake on LAN ready Modem 56K ITU V 92 Privacy control Acer Bio Protection fingerprint solution BIOS user supervisor HDD passwords Kensington lock slot Power subsystem ACPI 3 0 48 8 W 4400 mAh 3 pin 90 W AC a
82. er eRecovery Management you will be asked to create it NOTE If you lose the Empowering Technology password there is no way to reset it except by reformatting your system Make sure to remember or write down your password Chapter 1 17 Acer eNet Management 18 Acer eNet Management helps you quickly connect to both wired and wireless networks in a variety of locations To access this utility select Acer eNet Management from the Empowering Technology toolbar or run the program from the Acer Empowering Technology program group in Start menu You can also set Acer eNet Management to start automatically when you boot up your PC Acer eNet Management automatically detects the best settings for a new location while offering you the option to manually adjust the settings to match your needs Erngpoawering Technology Current Profile FE d Wi AN amp Come ah Wi Fi in Range Wa Es Hebwnrk H MES 15F02 aaj 60 Cennetin speed 11 Mbps LAN Connected Chapter 1 Acer eNet Management can save network settings for a location to a profile and automatically switch to the appropriate profile when you move from one location to another Settings stored include network connection settings IP and DNS settings wireless AP details etc as well as default printer settings Security and safety concerns mean that Acer eNet Management does not store username and password information Empowenng Technology Acer e
83. ess the Launch Manager by clicking on Start All Programs Launch Manager to start the application Chapter 1 29 Norton Internet Security 30 Norton Internet Security is an anti virus utility that can protect against viruses keeping your data safe and secure How do check for viruses 1 Double click the Norton Internet Security icon on the Windows desktop 2 Select Tasks amp Scans 3 Select Run Scan to scan your system FIX HORN 4 When the scan is complete review the results of the scan NOTE For optimal security run a Full System Scan when scanning your computer for the first time You can schedule customized virus scans that run unattended on specific dates and times or at periodic intervals If you are using the computer when the scheduled scan begins it runs in the background so that you do not have to stop working For more information refer to the Norton Internet Security help files Chapter 1 Hardware Specifications and Configurations Processor CPU type Intel Core 2 Duo mobile processor supporting Intel 64 architecture Mobile Intel GM45 PM45 ICH9M CPU package Socket M FCPGA6 CPU core voltage 1 0375V to 1 3V CPU Fan True Value Table Throttling 5096 On 100 C OFF 90 C OS shut down at 105 C H W shut down at 96 C BIOS Supported protocols ACPI 1 0b 2 0 3 0 PCI 2 2 or later System HDD Password Security Control INT 13h Extensions PnP BIOS 1 0a SMBIOS 2 4 or
84. etting of the hard disk password Clear or Set Set Supervisor Password Press Enter to set the supervisor password When set this password protects the BIOS Setup Utility from unauthorized access The user can not either enter the Setup menu nor change the value of parameters Set User Password Press Enter to set the user password When user password is set this password protects the BIOS Setup Utility from unauthorized access The user can enter Setup menu only and does not have right to change the value of parameters Set HDD Password Enter HDD Password a Password on Boot Defines whether a password is required or not while Disabled or the events defined in this group happened The Enabled following sub options are all requires the Supervisor password for changes and should be grayed out if the user password was used to enter setup NOTE When you are prompted to enter a password you have three tries before the system halts Don t forget your password If you forget your password you may have to return your notebook computer to your dealer to reset it 44 Chapter 2 Setting a Password Follow these steps as you set the user or the supervisor password 1 Use the and 4 keys to highlight the Set Supervisor Password parameter and press the Enter key The Set Supervisor Password box appears Set Supervisor Password Enter New Password Confirm New Password 2 Type a password in the Enter New Password fiel
85. g screws as shown NOTE Make sure the I O ports are positioned correctly through the lower cover and the screw sockets are visible through the mainboard Chapter 3 137 Replacing the I O Board 1 Connect the FFC to the I O Board 2 Locate the I O over the lower cover and replace Replacing the Bluetooth Board 1 Connect one end of the Bluetooth cable to the 2 Connect the other end of the Bluetooth cable to mainboard as shown the Bluetooth Module as shown 138 Chapter 3 Replacing the Modem Module 1 Locate and replace the Modem Module as 2 Connect the Modem cable to the Modem Module shown as shown 3 Connect the RJ 11 port to the leftside of the 4 Replace the adhesive tape to secure the Modem Lower Cover cable to the Lower Cover Chapter 3 139 Replacing the Finger Print Reader 1 Replace the Finger Print Reader board in the upper cover 2 Replace the securing screw 3 Secure the FFC to the upper cover by using the adhesive tape 140 Chapter 3 Replacing the Touch Pad IMPORTANT The Touch Pad cannot be removed individually To replace the Touch Pad replace the entire Upper Cover 1 Replace the Touch Pad bracket 2 Replace the two securing screws from the Touch ju Let Pad bracket 3 Replace the Finger Print reader FFC and secure 4 Replace the Touch Pad FFC and secure with the with the adhesive strips adhesive strips Chapter 3 141 Replacing the L
86. ia access on indicator 10 MediaTouch Button Failure 165 Memory Check 152 Model Definition 182 Modem Board 103 Modem Failure 163 No Display Issue 153 Notebook Manager hotkey 15 num lock on indicator 10 ODD Failure 160 Online Support Information 209 optical drive module 70 Panel 5 Bottom 9 left 5 PC Card 10 Power On Failure 152 Speaker Module 95 speakers 212 hotkey 15 System Block Diagram 4 Test Compatible Components 205 Thermal Unit Failure 166 Top 169 Touch Pad hotkey 15 Touch Pad Board Plate 98 Touch Pad Bracket 88 Touch Pad Failure 156 Troubleshooting Built in KB Failure 155 EasyTouch Buttons 164 Fingerprint Reader 165 HDTV Switch 166 Internal Microphone 158 Internal Speakers 156 LCD Failure 155 MediTouch Buttons 165 Modem 163 No Display 153 ODD 160 Other Failures 167 Power On 152 Thermal Unit 166 Touch Pad 156 USB 163 WLAN 164 Undetermined Problems 168 USB Failure Rightside 163 utility BIOS 39 5 Windows 2000 Environment Test 206 Wireless Function Failure 164 WLAN Board 66
87. ical 650 Vrms Output current mA rms MAX 6 8mA Output voltage frequency k Hz 45 65 KHz AC Adapter Input rating 100 240Vac 50 60Hz Efficiency Meet EPA level 4 requirement System Power Management Mech Off G3 All devices in the system are turned off completely Soft Off G2 S5 OS initiated shutdown All devices in the system are turned off completely Working G0 S0 Individual devices such as the CPU and hard disk may be power managed in this state Suspend to RAM S3 CPU set power down VGA Suspend PCMCIA Suspend Audio Power Down Hard Disk Power Down CD ROM Power Down Super I O Low Power mode Save to Disk S4 Also called Hibernation Mode System saves all system states and data onto the disc prior to power off the whole system Chapter 1 37 38 Chapter 1 System Utilities BIOS Setup Utility The BIOS Setup Utility is a hardware configuration program built into your computer s BIOS Basic Input Output System Your computer is already properly configured and optimized and you do not need to run this utility However if you encounter configuration problems you may need to run Setup Please also refer to Chapter 4 Troubleshooting when problem arises To activate the BIOS Utility press F2 during POST when Press lt F2 gt to enter Setup message is prompted on the bottom of screen Press F2 to enter setup The default parameter of F12 Boot Menu is set to disable
88. icrophone type from the list and click Next d Follow the onscreen prompts to complete the test 8 Ifthe Issue is still not resolved see Online Support Information on page 209 158 Chapter 4 HDD Not Operating Correctly If the HDD does not operate correctly perform the following actions one at a time to correct the problem 1 Disconnect all external devices 2 Run a complete virus scan using up to date software to ensure the computer is virus free 3 Run the Windows Vista Startup Repair Utility insert the Windows Vista Operating System DVD in the ODD and restart the computer When prompted press any key to start to the operating system DVD a b c The Install Windows screen displays Click Next d Select Repair your computer e The System Recovery Options screen displays Click Next f Select the appropriate operating system and click Next NOTE Click Load Drivers if controller drives are required g Select Startup Repair h Startup Repair attempts to locate and resolve issues with the computer I When complete click Finish If an issue is discovered follow the onscreen information to resolve the problem Run the Windows Memory Diagnostic Tool For more information see Windows Help and Support Restart the computer and press F2 to enter the BIOS Utility Check the BIOS settings are correct and that CD DVD drive is set as the first boot device on the Boot menu Ensure all cables and jumpers on the HDD and ODD
89. ine that The device is properly installed There are no red Xs or yellow exclamation marks There are no device conflicts No hardware is listed under Other Devices 13 If the Issue is still not resolved see Online Support Information on page 209 Other Failures If the CRT Switch Dock LAN Port external MIC or Speakers PCI Express Card 5 in 1 Card Reader or Volume Wheel fail perform the following general steps to correct the problem Do not replace a non defective FRUs 1 Check Drive whether is OK 2 Check Test Fixture is ok 3 Swap M B to Try Chapter 4 167 Intermittent Problems Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a hardware defect such as cosmic radiation electrostatic discharge or software errors FRU replacement should be considered only when a recurring problem exists When analyzing an intermittent problem do the following 1 Run the advanced diagnostic test for the system board in loop mode at least 10 times 2 Ifno error is detected do not replace any FRU 3 If any error is detected replace the FRU Rerun the test to verify that there are no more errors Undetermined Problems 168 The diagnostic problems does not identify which adapter or device failed which installed devices are incorrect whether a short circuit is suspected or whether the system is inoperative Follow these procedures to isolate the failing FRU do not isolate
90. ing catch to release the ODD cover and remove Chapter 3 Main Unit Disassembly Process Main Unit Disassembly Flowchart Remove External Modules before proceeding Remove Remove Remove Remove Remove Switch Cover Keyboard Antenna LCD Module Upper Cover Upper Lower Cover Cover Remove Touchpad Remove Remove Remove Remove Remove Remove Ge Launch Board Speaker Module Switch Board UO Board Bluetooth Board Modem Board Remove Finger Print Remove Mainboard Reader Remove Remove Remove Thermal Module CPU Fan HDMI Module Remove CPU Screw List Chapter 3 73 Removing the Switch Cover CAUTION Using tools to remove the Switch Cover may cause damage to the outer casing It is recommended that only fingers are used to remove the Switch Cover 1 See Removing the Battery Pack on page 60 2 Locate and remove the two securing screws as shown LORSE 3 Turn the computer over and open the LCD module fully to expose the Switch Cover 4 Lift the Switch Cover as shown leftside first 74 Chapter 3 5 Turn the Switch Cover over to expose the interface cable and detach it using the tweezers b Ha um Em mu me ees Sege k be 6 Liftthe Switch Cover clear of the chassis Chapter 3 19 Removing the Keyboard 1 See Removing the Battery Pack on page 60 2 Push down on the two latches securing the keyboard to the upper case 3 Lift th
91. it screen allows you to save or discard any changes you made and quit the BIOS Utility Information Main Advanced Security Power Boot Item Specific Help Exit System Setup and Exit Discarding Changes save your changes to Load Setup Defaults CMOS Discard Changes Save Changes The table below describes the parameters in this screen Exit Saving Changes Exit System Setup and save your changes to CMOS Exit Discarding Exit utility without saving setup data to CMOS Changes Load Setup Default Load default values for all SETUP item Discard Changes Load previous values from CMOS for all SETUP items Save Changes Save Setup Data to CMOS Chapter 2 BIOS Flash Utility The BIOS flash memory update is required for the following conditions New versions of system programs New features or options Restore a BIOS when it becomes corrupted Use the Phlash utility to update the system BIOS flash ROM NOTE If you do not have a crisis recovery diskette at hand then you should create a Crisis Recovery Diskette before you use the Phlash utility NOTE Do not install memory related drivers XMS EMS DPMI when you use the Phlash NOTE Please use the AC adaptor power supply when you run the Phlash utility If the battery pack does not contain enough power to finish BIOS flash you may not boot the system because the BIOS is not completely loaded Fellow the steps below to run the Phlash 1 Prepare a bootable diskette 2 Copy
92. itor or word processor 2 Hold lt Shift gt and then press the lt 4 gt key at the upper center of the keyboard NOTE This function varies by the operating system version 16 Chapter 1 Acer Empowering Technology The Empowering Technology toolbar makes it easy for you to access frequently used functions and manage your new Acer system Displayed by default in the upper half of your screen it provides access to the following utilities Acer eNet Management hooks up to location based networks intelligently Acer ePower Management optimizes battery usage via customizable power plans Acer ePresentation Management connects to a projector and adjusts display settings Acer eDataSecurity Management protects data with passwords and encryption Acer eLock Management limits access to external storage media Acer eRecovery Management backs up and recovers data flexibly reliably and completely Acer eSettings Management accesses system information and adjusts settings easily OP m m OJ For more information right click on the Empowering Technology toolbar then select the Help or Tutorial function Empowering Technology password Before using Acer eLock Management and Acer eRecovery Management you must initialize the Empowering Technology password Right click on the Empowering Technology toolbar and select Password Setup to do so If you have not initialized the Empowering Technology password and run Acer eLock Management or Ac
93. key The Crisis USB key could be made by executing the Crisis Disk program in another system with Windows XP OS Follow the steps below 1 Save ROM file file name JAL90x64 fd to the root directory of USB storage 2 Plug USB storage into USB port 3 Press Fn ESC button then plug in AC The Power button flashes once 4 Press Power button to initiate system CRISIS mode When CRISIS is complete the sytem auto restarts with a workable BIOS 5 Update the latest version BIOS for this machine by regular BIOS flashing process 172 Chapter 5 FRU Field Replaceable Unit List This chapter gives you the FRU Field Replaceable Unit listing in global configurations of Aspire 4930 Refer to this chapter whenever ordering for parts to repair or for RMA Return Merchandise Authorization Please note that WHEN ORDERING FRU PARTS you should check the most up to date information available on your regional web or channel For whatever reasons a part number change is made it will not be noted on the printed Service Guide For ACER AUTHORIZED SERVICE PROVIDERS your Acer office may have a DIFFERENT part number code from those given in the FRU list of this printed Service Guide You MUST use the local FRU list provided by your regional Acer office to order FRU parts for repair and service of customer machines NOTE To scrap or to return the defective parts you should follow the local government ordinance or regulations on how to dispose it prope
94. l6 MBll6 GB5 4 X BRM4 K 318BG S0512 80512 N100 NSM8 ABT_ MBll6 MBll6 GB5 4 X BRM4 K 318BG NSM8 ABT_ BRM4 318BG NSM8 ABT_ BRM4 318BG NSM8 ABT_ X BRM4 318BG NSM8 ABT_ X BRM4 318BG NSM8 X X X Appendix A Slovenia Croatia AS505 EMEA LX AV 1AWX 30J 03 Mi 7 AS505 EMEA Portugal LX AV 1AWX 30J 03 Mi 8 Sweden Finland AS505 EMEA LX AV 1AWX 30J 02 Mi 9 AS505 EMEA Turkey LX AV 1AWX 30J 04 Mi 1 AS505 EMEA Switzerland LX AV 1AWX 30J 04 Mi 5 AS505 EMEA UK 1AWX Mi AS505 EMEA UK LX AV 1AWX 30J 04 Mi 7 AS505 EMEA Italy LX AV 1AWX 30J 04 Mi 2 AS505 EMEA Germany LX AV 1AWX 30J 03 Mi 1 Appendix A AS5051AW XMi MCESI1 UMAC 2 512 100 6L 5R bg 0 3 C AN AS5051AW XMi MCEPT6 UMAC 2 512 100 eL 5R bg 0 3 C AN AS5051AW XMi MCESV5 UMAC 2 512 100 eL 5R bg 0 3 C AN AS5051AW XMi MCETR5 UMAC 2 512 100 6L 5R bg 0 3 C AN AS5051AW XMi MCESWS8 UMAC 2 512 100 6L 5R bg 0 3 C AN AS5051AW AM MCEUK5 UMAC 2 512 100 eL 5R bg 0 3 C AN AS5051AW XMi MCEWUK1 1W UMAC 2 512 100 6L 5R bg 0 3 C AN AS5051AW XMi MCEWIT11 W UMAC 2 512 100 6L 5R bg 0 3 C AN AS5051AW XMi MCEWDE1 1W UMAC 2 512 100 6L 5R bg 0 3 C AN N ATMK N14 1 36 WXGA ATMK N14 1 36 WXGA ATMK N14 1 36 WXGA ATMK N14 1 36 WXGA ATMK N14 1 36 WXGA ATMK N14 1 36 WXGA
95. land Slovenia Croatia AS505 EMEA AS5051AN 1ANW WXMi XMi LINPUSTR 1 UMAC 1 512 60 6L 5R CB bg 0 3 C AN AS5051AW AM XPHTR1 UMAC 1 512 60 6L 5R CB bg 0 3 C AN AS505 EMEA 1AWX Mi Appendix A ATMK N14 1 SO512 SO512 N120 36 WXGA MBII5 MBII5 GB5 4 K ATMK N14 1 SO512 SO512 N120 36 WXGA MBII5 MBII5 GB5 4 K ATMK N14 1 SO512 SO512 N120 36 WXGA MBII5 MBII5 GB5 4 K ATMK N14 1 SO512 SO512 N120 36 WXGA MBII5 MBII5 GB5 4 K ATMK N14 1 SO512 SO512 N120 36 WXGA MBII5 MBII5 GB5 4 K ATMK N14 1 SO512 SO512 N120 36 WXGA MBII5 MBII5 GB5 4 K ATMK N14 1 SO512 SO512 N120 36 WXGA MBII5 MBII5 GB5 4 K ATMK N14 1 SO512 N N60G 36 WXGA MBII5 B5 4K G ATMK N14 1 SO512 N N60G 36 WXGA MBII5 B5 4K G NSM8 ABT_ BRM4 318BG NSM8 ABT_ BRM4 318BG NSM8 ABT_ X BRM4 318BG NSM8 ABT_ X BRM4 318BG NSM8 ABT_ X BRM4 318BG NSM8 ABT_ X BRM4 318BG NSM8 ABT_ X BRM4 318BG NSM8 ABT_ X BRM4 318BG NSM8 ABT N X BRM4 318BG X X 202 AS505 AAP India LX AV AS5052N ATTL5 N14 1 SO512 N N80G NSM8 ABT FOX JN 2NWX 30C 0 WXMI 0 WXGA MBII5 B5 4K X ATH54 BRM Mi 26 LINPUSIL1 G 13BG 2 0 UMAC 1 512 80 BT 6L 5R CB bg 0 3 C AN 203 Appendix A Appendix A 204 Test Compatible Components This computer s compatibility is tested and verified by Acer s internal testing
96. later BIOS Boot Specification Compal Phoenix Intel Simple Boot Flag 1 0 Boot Block PCI Bus Power Management Interface Specification USB Specification 1 1 2 0 USB Boot Up support Support HD audio WfM 2 0 Preboot Execution Environment PXE 2 1 Boot Integrity Service Application Program Interface BIS 1 0 PC2002 2005 compliant Intel Enhanced SpeedStep Technology AHCI support BIOS password control Set by setup manual Chapter 1 32 Cache Cache controller Built in CPU Up to 6 MB second level shared cache See CPU type System Memory Memory module combinations You can install memory modules in any combinations as long as they match the above specifications Memory Combinations OMB 256MB 256MB OMB 512MB 512MB OMB 1024MB 1024MB Dow 256MB 2048MB 2304MB 512MB 256MB 768MB 512MB 512MB 1024MB 512MB 1024MB 1536MB 512MB 2048MB 2560MB 1024MB 256MB 1280MB NOTE Above table lists some system memory configurations You may combine DIMMs with various capacities to form other combinations On above table the configuration of slot 1 and slot 2 could be reversed Chapter 1 LAN Interface AN Chipset Realtek RTL8111C GR Supports LAN protocol 10 100 1000 Mbps LAN connector type RJ45 LAN connector location Left side Features PCI E Giga LAN Support Wake On Lan AC mode S5 No ASF 2 0 iAMT 4 0 Bluetooth Interface Chipset Broadcom 2045 amp Broadcom 2070 Data throughput 723 bps full speed dat
97. m the drop down list 2 Click Apply To edit a power plan Editing a power plan allows you to adjust system settings like LCD brightness and CPU speed You can also turn on off system components to extend battery life 1 Switch to the power plan you wish to edit 2 Adjust settings as required 3 Click Apply to save your new settings To delete a power plan You cannot delete the power plan you are currently using If you want to delete the active power plan switch to another one first 1 Select the power plan you wish to delete from the drop down list 2 Click the Delete Power Plan icon Battery status For real time battery life estimates based on current usage refer to the panel in the upper half of the window Click the ep to view estimated battery life in sleep and hibernate modes Empowering Technology fs Acer ePower Management Power Plan GH Balanced Remaining Battery Life Battery Fully Charged e On Battery Plugged In Mare Power Options CPU speed LCD brightness 0 Turn off the display 15 Mins Hardware On Off vr Kj Wireless LAN 9 Q Bluetooth O s Power Plan z Chapter 1 Acer eAudio Management Acer eAudio Management allows you to easily control the enhanced sound effects of Doloy Home Theater on your system Select Movie or Game mode to experience the awesome realism of 5 1 channel surround sound from just 2 speakers via Dolby
98. mbly Process 0 0 00 ccc eee eens 73 Main Unit Disassembly Flowchart 0000 cece eee 73 Removing the Switch Cover 74 REMOVING tie evDOSFG NEE 76 Removing the Antenna 78 Removing the LCD Module 0 0 00 ene 82 Removing the Upper Cover 84 Removing the Touch Pad Bracket 88 Removing the Finger Print Reader 91 Removing the Launch Board 93 Removing the Speaker Module 95 Removing the Switch Board 2 5 08 ace Ree de ara ner abies dope ears 97 Removing the Touch Pad Board 98 Removing the VO Board dea vista osos ede er de dus ote os es 99 Removing the Bluetooth board 101 Removing the Modem Module 103 Removing the Main Board 0c cc eee ees 106 Removing the Thermal Module 110 Removing the CRU 112 Removing the CPU ESI 2 4 e935 doce aunt Gotha este gi hetero aed 114 Removing the HDMI Module 116 LCD Module Disassembly Process 118 LCD Module Disassembly Flowchart 118 Removing the LCD Bezel 0 cee ees 119 Removing the Inverter Board 0 ccc eens 121 Removing the Camera Module 123 Removing the LCD Panel 0 ccc ee eee 125 Removing the LCD Brackets and FPC Cable 000 eae 126 Removing the Antennas 129 Removing the MIC Module 131 LCM Module Reassembly Procedure 132 Replacing the LCD Panel um de beater eb dou ex d Rc dye de ced aw ae 132 Replacing the LCM Bezel eee 134 Main Module Reassembly Procedure 1
99. moving the Keyboard on page 76 See Removing the LCD Module on page 82 11 See Removing the Upper Cover on page 84 12 Disconnect the power jack from the power port on the Lower Cover di NS oS SY E ech e 13 Lift the cabling clear of the securing pins and ensure it is free of obstruction 106 Chapter 3 14 Remove the securing screw from the Mainboard eeh Blk 15 Remove the main board rightside first as shown Chapter 3 107 16 Release the securing latches and remove the Switch Cover FFC 108 Chapter 3 18 Disconnect the DC IN Cable from the Mainboard Chapter 3 109 Removing the Thermal Module 110 di NS oS SY E mmh sch sch wh on gt ES e Wann See Removing the Battery Pack on page 60 See Removing the SD dummy card on page 61 See Removing the ExpressCard dummy card on page 62 See Removing the Lower Covers on page 63 See Removing the DIMM Module on page 65 See Removing the WLAN Board Module on page 66 See Removing the Hard Disk Drive Module on page 68 See Removing the Optical Drive Module on page 70 See Removing the Keyboard on page 76 See Removing the LCD Module on page 82 See Removing the Upper Cover on page 84 See Removing the Main Board on page 106 Remove the four securing screws from the Thermal Module Chapter 3 14 Lift the The
100. mputer over 2 Slide the battery lock unlock latch to the unlock position 3 Slide and hold the battery release latch to the release position 1 then slide out the battery pack from the main unit 2 60 Chapter 3 Removing the SD dummy card 1 Push the SD dummy card all the way in to eject it 1 2 2 Pull it out from the slot Chapter 3 61 Removing the ExpressCard dummy card 1 Push the ExpressCard dummy card all the way in to eject it 2 Pull it out from the slot 62 Chapter 3 Removing the Lower Covers See Removing the Battery Pack on page 60 See Removing the SD dummy card on page 61 See Removing the ExpressCard dummy card on page 62 Bow m Remove the five screws from the memory HDD and WLAN bays ae Enn Bak 5 Carefully open the memory cover Chapter 3 63 64 6 T Remove the HDD cover as shown Remove the WLAN cover as shown Chapter 3 Removing the DIMM Module 1 See Removing the Battery Pack on page 60 2 Remove the Memory Module cover See Removing the Lower Covers on page 63 3 Push out the release latches on both sides of the DIMM socket to release the DIMM module 4 Remove the DIMM module 5 Repeat steps for the second DIMM module if present Chapter 3 65 Removing the WLAN Board Module 1 See Removing the Battery Pack on page 60 2 Remove the WLAN cover
101. nal web or channel If for whatever reason a part number change is made it will not be noted in the printed Service Guide For ACER AUTHORIZED SERVICE PROVIDERS your Acer office may have a DIFFERENT part number code to those given in the FRU list of this printed Service Guide You MUST use the list provided by your regional Acer office to order FRU parts for repair and service of customer machines VI Table of Contents System Specifications 1 SEET 1 System Block Drag alti ado Rae dd dee eee a deeds EE 4 Your Acer Notebook tour 5 ROME VIEW Ce 5 Ee ee gelee EE 6 BET WNW ch aha bE a leah Ne cit Mia le th a Nas SU Mes act tect Bette Dk oc hi Maa hea oe teen Se 7 RIONEVIEW EE 8 Rear VIEW x dong diite a ido See ae aan a eB leg Sie a Roto eee de 8 Bottom RE 9 MACIOS mireanna eed Bt Which ae bcd dee Me wee cir se ae A en ed 10 Eeer s 2 225 9099 2 4290 8 e ot o e ee Rp ew Aw aR Sed Mut A 11 Touch Pad Basics with fingerprint reader 0 0 0 0 aaa aaa eee 12 Using INC e ee WEE 13 Lock Keys and embedded numeric keypad 13 neo ido MTPT TL rrnem 14 gie d ECCL IIT 15 woe ETT 16 Acer Empowering Technology eel 17 Empowering Technology password llle 17 Acer eNet Management 18 Acer ePower Management cese 19 Acer eAudio Management 21 Acer ePresentation Management eee 22 Acer eDataSecurity Management for selected models
102. ngerNav 4 way control function only for certain models or the 4 way scroll 3 button only for certain models to scroll up or down and move left or right a page This fingerprint reader or button mimics your cursor pressing on the right scroll bar of Windows applications Execute Quickly click twice Tap twice at the same speed as double clicking a mouse button Sus Okkoee Teowe Click and hold then use Tap twice at the same speed finger on the Touch Pad to as double clicking a mouse drag the cursor button rest your finger on the Touch Pad on the second tap and drag the cursor Access Click once context menu NOTE When using the Touch Pad keep it and your fingers dry and clean The Touch Pad is sensitive to finger movement hence the lighter the touch the better the response Tapping too hard will not increase the Touch Pad s responsiveness 12 Chapter 1 Using the Keyboard The keyboard has full sized keys and an embedded numeric keypad separate cursor lock Windows function and special keys Lock Keys and embedded numeric keypad The keyboard has three lock keys which you can toggle on and off 5 m pom vg i ls e a F amp 7 z i i B m S d H d a T z m A WW E R Y Li H D t P j 1 DE Du A 5 D t D H d K L5 w Lote Z X L Y a N M Tem ba Ey Ds A La m i y Kei v fe E iii Caps Lock When Caps Lock is on all alphabetic characters
103. non defective FRU NOTE Verify that all attached devices are supported by the computer NOTE Verify that the power supply being used at the time of the failure is operating correctly See Power On Issue on page 152 1 Power off the computer 2 Visually check them for damage If any problems are found replace the FRU 3 Remove or disconnect all of the following devices Non Acer devices Printer mouse and other external devices Battery pack Hard disk drive DIMM CD ROM Diskette drive Module PC Cards Power on the computer Determine if the problem has changed If the problem does not recur reconnect the removed devices one at a time until you find the failing FRU a e m If the problem remains replace the following FRU one at a time Do not replace a non defective FRU System board LCD assembly Chapter 4 Jumper and Connector Locations Top View 18 lem e 16 EE i Gs N O e Key Button Touch pad right Button 2 3 2 uP Digital MIC Connector JLVDS1 LCD Connector 18 SW2 Touch pad left Button LED Battery LED JP14 Acer backlight Connector LED1 Power SUSP LED E NEN Media B Connector JEXP1 Express Card Socket Internal Keyboard 16 South Bridge Connector L e Power B Connector 9 JP10 Bluetooth Connector JMDC1 MDC Connector Chapter 5 LINT NENE Touch Pad Connector Speaker Connector 169 Bottom View a I pa A Ka a i rd 24
104. odule on page 65 See Removing the WLAN Board Module on page 66 See Removing the Hard Disk Drive Module on page 68 See Removing the Optical Drive Module on page 70 See Removing the Keyboard on page 76 See Removing the LCD Module on page 82 See Removing the Upper Cover on page 84 See Removing the Main Board on page 106 Disconnect the Fan cable from the Mainboard Chapter 3 14 Remove the three securing screws from the Fan module une Black 15 Lift the Fan module clear of the Mainboard Chapter 3 115 Removing the HDMI Module 116 di NS oS SY E mmh sch sch wh on gt ES e memo See Removing the Battery Pack on page 60 See Removing the SD dummy card on page 61 See Removing the ExpressCard dummy card on page 62 See Removing the Lower Covers on page 63 See Removing the DIMM Module on page 65 See Removing the WLAN Board Module on page 66 See Removing the Hard Disk Drive Module on page 68 See Removing the Optical Drive Module on page 70 See Removing the Keyboard on page 76 See Removing the LCD Module on page 82 See Removing the Upper Cover on page 84 See Removing the Main Board on page 106 Remove the two securing screws from the HDMI Module Chapter 3 14 Remove the HDMI Module as shown Chapter 3 117 LCD Module Disassembly Process
105. ows Mobility Center Use the shortcut key 8 lt X gt Start Windows Mobility Center from the Control panel Start Windows Mobility Center from the Accessories program group in the Start menu Chapter 1 27 Using the System Utilities Acer Bio Protection only for certain models Acer Bio Protection Fingerprint Solution is a multi purpose fingerprint software package integrated with the Microsoft Windows operating system Utilizing the uniqueness of one s fingerprint features Acer Bio Protection Fingerprint Solution has incorporated protection against unauthorized access to your computer with centralized password management with Password Bank easy music player launching with Acer MusicLaunch secure Internet favorites via Acer MyLaunch and fast application website launching and login with Acer FingerLaunch while Acer ProfileLaunch can launch up to three applications websites from a single finger swipe Acer Bio Protection Fingerprint Solution also allows you to navigate through web browsers and documents using Acer FingerNav With Acer Bio Protection Fingerprint Solution you can now enjoy an extra layer of protection for your personal computer as well as the convenience of accessing your daily tasks with a simple swipe of your finger For more information refer to the Acer Bio Protection help files Acer GridVista dual display compatible 28 NOTE This feature is only available on certain models To enable the dual moni
106. ows amber when the battery is charging 2 Fully charged The light shows green when in AC mode 10 Chapter 1 Easy Launch Buttons Located beside the keyboard are application buttons These buttons are called easy launch buttons They are WLAN Internet email Bluetooth Arcade and Acer Empowering Technology The mail and Web browser buttons are pre set to email and Internet programs but can be reset by users To set the Web browser mail and programmable buttons run the Acer Launch Manager e Empowering Technology Launch Acer Empowering Technology user programmable gt Wireless communication Enables disables the wireless function Indicates button indicator the status of wireless LAN communication Email application user Programmable Bluetooth communication Enables disables the Bluetooth function Indicates L2 button indicator the status of Bluetooth communication Chapter 1 11 Touch Pad Basics with fingerprint reader The following items show you how to use the Touch Pad with Acer Bio Protection fingerprint reader i11 1 2 3 Move your finger across the Touch Pad 2 to move the cursor Press the left 1 and right 4 buttons located beneath the Touch Pad to perform selection and execution functions These two buttons are similar to the left and right buttons on a mouse Tapping on the Touch Pad is the same as clicking the left button Use Acer Bio Protection fingerprint reader 3 supporting Acer Fi
107. rly or follow the rules set by your regional Acer office on how to return it Chapter 6 173 Aspire 4930 Exploded Diagram Aspire 4930 FRU List Adapter paper y y Battery BATTERY BATTERY LI ION 6CELLS 4 4KAH SANYO 3S2P 4 4AH 7 043 OFA BT 00603 041 BATTERY BATTERY LI ION 6CELLS 4 4KAH SONY 3S2P 4 4AH 7 043 OFA BT 00604 024 BATTERY BATTERY LI ION 6CELLS 4 4KAH PANASONIC 3S2P 4 4AH 7 043 BT 00605 020 OFA BATTERY BATTERY LI ION 6CELLS 4 4KAH SIMPLO LG 3S2P 4 4AH 7 043 BT 00607 019 OFA BATTERY BATTERY LI ION 6CELLS 4 4KAH SIMPLO PA 3S2P 4 4AH 7 043 BT 00607 015 OFA 174 Chapter 6 MODEM BOARD gt _ gt BOARD FX 22500 022 BOARD MODEM BOARD AUS FX 22500 023 BOARD MEDIA BOARD 55 AR102 001 BOARD MINI WLAN B 802 11 B G FOXCONN ATHEROS NI 23600 007 BOARD BLUETOOTH BOARD 54 AR102 001 USB BOARD 55 AR102 002 POWER BOARD 55 AR102 003 BOARD FUNCTION BOARD 55 AR102 004 BOARD FINGER PRINT BOARD 55 AR102 005 BOARD VGA BOARD NB9M GS VG 9MG06 002 HDMI BOARD UMA 55 AR102 006 Cales 0 Chapter 6 175 Assembly Parts CASE COVER MIDDLE COVER 42 AR102 001 BRACKET ASSEMBLY CASE COVER UPPER CASE ASSY W FP FUNCTION 60 AR102 001 BRACKET ASSEMBLY CASE COVER UPPER CASE ASSY W O FP FUNCTION TBD BRACKET ASSEMBLY CASE COVER LOWER CASE 60 AR102 002 BRACKET ASSEMBLY CASE COVER MEDIA BUTTON 42 AR102 002 BRACKET ASSEMBLY CASE COVER FINGER PRINT BOARD BRACKET 33 AR102 001 BRACKET ASSEMBLY CASE COVER T P BR
108. rmal Module clear of the Mainboard Chapter 3 111 Removing the CPU 1 See Removing the Battery Pack on page 60 2 See Removing the SD dummy card on page 61 3 See Removing the ExpressCard dummy card on page 62 4 See Removing the Lower Covers on page 63 5 See Removing the DIMM Module on page 65 6 See Removing the WLAN Board Module on page 66 7 See Removing the Hard Disk Drive Module on page 68 8 See Removing the Optical Drive Module on page 70 9 See Removing the Keyboard on page 76 10 See Removing the LCD Module on page 82 11 See Removing the Upper Cover on page 84 12 See Removing the Main Board on page 106 13 See Removing the Thermal Module on page 110 14 Using a flat screwdriver turn LNE 2 e TS e cf Af p L a the CPU socket latch counter clockwise to release the CPU EI TTE 1 Las igr1i nd 4 1 HE ai eu z A um BIL a vuan Tm E p 4 mmm Res E I e D IE Dk Bet E 112 Chapter 3 15 Lift the CPU clear of the Mainboard Chapter 3 113 Removing the CPU Fan 114 di NS oS SY E mmh sch sch wh on gt ES See Removing the Battery Pack on page 60 See Removing the SD dummy card on page 61 See Removing the ExpressCard dummy card on page 62 See Removing the Lower Covers on page 63 See Removing the DIMM M
109. rove our services so if you have any suggestions or comments please do not hesitate to communicate these to us Appendix C 209 210 Appendix C AFLASH Utility 51 Antennas 129 Battery Pack 60 BIOS package 31 password control 31 ROM size 31 ROM type 31 vendor 31 Version 31 BIOS Supports protocol 31 BIOS Utility 39 51 Advanced 42 Boot 49 Exit 50 Navigating 39 Onboard Device Configuration 45 Power 47 Save and Exit 50 Security 44 System Security 50 Bluetooth board 101 Board Layout Top View 169 brightness hotkeys 15 Cache controller 32 size 32 Camera Module 123 caps lock on indicator 10 Common Problems 152 computer on indicator 10 11 CPU 112 DIMM Module 65 Display 4 display hotkeys 15 EasyTouch Failure 164 Euro 16 External Module Disassembly Flowchart 59 Features 1 Fingerprint Reader Failure 165 Flash Utility 51 FPC Cable 126 FRU Field Replaceable Unit List 173 Hard Disk Drive Module 68 HDTV Switch Failure 166 Hibernation mode hotkey 15 Hot Keys 13 Indicators 10 Intermittent Problems 168 Internal Microphone Failure 158 Internal Speaker Failure 156 inverter board 121 Jumper and Connector Locations 169 Top View 169 Keyboard 76 Keyboard Failure 155 211 Launch Board 93 LCD Bezel 119 LCD Brackets 126 LCD Failure 155 LCD Module Disassembly Flowchart 118 LCD Panel 125 lower cover 63 Main Unit Disassembly Flowchart 73 Mainboard 106 med
110. s Light Emitting Diodes LEDs that light up to show the status of the computer s functions and components Keyboard For entering data into your computer Speakers Left and right speakers deliver stereo audio output Acer MediaTouch For use with Acer Arcade and other media keys playing programs Power button Turns the computer on and off 5 in 1 card Accepts Secure Digital SD MultiMediaCard reader MMC Memory Stick MS Memory Stick PRO MS PRO xD Picture Card xD Locks and releases the lid 6 Chapter 1 Left View 1 3 3 4 5 678910 1 C Acer EasyPort IV Connects to Acer EasyPort IV e connector 2 Ethernet RJ 45 Connects to an Ethernet 10 100 1000 based port network External display Connects to a display device VGA port e g external monitor LCD projector HDMI Connects to a television or display device with HDMI HDMI input USB 2 0 ports Connect to USB 2 0 devices e g USB mouse USB camera T Line in jack Accepts audio line in devices e g audio CD player stereo walkman jack Headphones Connects to audio line out devices 64 speaker line out e g speakers headphones SPDIF jack with S PDIF support EN Unlimited volume Adjust the volume of the audio out 7 control wheel ExpressCard 54 Accepts one ExpressCard 54 module slot Chapter 1 Right View Kensington lock Connects to a Kensington compatible computer security lock EE Optical drive Internal optical drive accepts
111. s need to short the HW Gap to clear the password by the following steps Power Off a system and remove HDD AC and Battery from the machine Open the back cover of the machine and find out the HW Gap on M B as picture Use an electric conductivity tool to short the two points of the HW Gap Plug in AC keep the short condition on the HW Gap and press Power Button to power on the system till BIOS POST finish Then remove the tool from the HW Gap Restart system Press F2 key to enter BIOS Setup menu If there is no Password request BIOS Password is cleared Otherwise please follow the steps and try again NOTE The steps are only for clearing BIOS Password Supervisor Password and User Password Chapter 5 171 BIOS Recovery by Crisis Disk BIOS Recovery Boot Block BIOS Recovery Boot Block is a special block of BIOS It is used to boot up the system with minimum BIOS initialization Users can enable this feature to restore the BIOS firmware to a successful one once the previous BIOS flashing process failed BIOS Recovery Hotkey The system provides a function hotkey Fn Esc for enable BIOS Recovery process when system is powered on during BIOS POST To use this function it is strongly recommended to have the AC adapter and Battery present If this function is enabled the system will force the BIOS to enter a special BIOS block called Boot Block Steps for BIOS Recovery from USB Storage Before doing this prepare the Crisis USB
112. sconnect the left and right Inverter board cables as shown Chapter 3 121 122 10 Remove the securing screw from the Inverter board WESSNLO Back 11 Lift the Inverter board clear of the LCM Module Chapter 3 Removing the Camera Module See Removing the Battery Pack on page 60 See Removing the SD dummy card on page 61 See Removing the ExpressCard dummy card on page 62 See Removing the Lower Covers on page 63 See Removing the WLAN Board Module on page 66 See Removing the Keyboard on page 76 See Removing the LCD Module on page 82 See Removing the LCD Bezel on page 119 SS CO IW Se aS 9 Jw oc Disconnect the Camera Module cable as shown A 10 Remove the two securing screws from the Camera Module io emne Chapter 3 123 11 Lift the Camera Module clear of the LCD Module 124 Chapter 3 Removing the LCD Panel See Removing the Battery Pack on page 60 See Removing the SD dummy card on page 61 See Removing the ExpressCard dummy card on page 62 See Removing the Lower Covers on page 63 See Removing the WLAN Board Module on page 66 See Removing the Keyboard on page 76 See Removing the LCD Module on page 82 See Removing the LCD Bezel on page 119 ees 2 ae 9 Jw c Remove the two securing screws from the LCD Module 9 Mes5NLQ pem I 10 Lift the LCD Panel clear of the LCD
113. stuctions Chapter 3 129 11 Remove the tab securing the left and right antennas to the LCD module 12 Remove the antenna cables and assembly from the LCD module 130 Chapter 3 Removing the MIC Module See Removing the Battery Pack on page 60 See Removing the SD dummy card on page 61 See Removing the ExpressCard dummy card on page 62 See Removing the Lower Covers on page 63 See Removing the WLAN Board Module on page 66 See Removing the Keyboard on page 76 See Removing the LCD Module on page 82 See Removing the LCD Bezel on page 119 D Qo ee Een c oN e See Removing the LCD Panel on page 125 10 See Removing the Antennas on page 129 11 Remove the mylar strips holding the MIC Module cable in place Ensure the cable is free from obstuctions 12 Remove the MIC cable and Module from the LCD module Chapter 3 131 LCM Module Reassembly Procedure Replacing the LCD Panel 1 Align the LCD brackets with the four screw holes two on each side on the LCD Panel as shown 2 Secure the LCD brackets to the LCD panel 132 Chapter 3 5 Replace the MIC cable under the mylar tab strips 6 Replace the antenna cable as shown Ensure and replace the MIC as shown Secure the cable that the cable is inserted under each tab strip by pressing down on the strips Am 7 Secure the cable by pressing down on the 8 Place the LCD Panel in the
114. tended Removable Storage Devices includes USB disk drives USB pen drives USB flash drives USB MP3 drives USB memory card readers IEEE 1394 disk drives and any other removable storage devices that can be mounted as a file system when plugged into the system Optical Drive Devices includes any kind of CD ROM DVD ROM HD DVD or Blu ray drive devices Floppy Drive Devices 3 5 inch floppy drives only To use Acer eLock Management the Empowering Technology password must be set first Once set you can apply locks to any of the devices types Lock s will immediately be set without any reboot necessary and will remain after rebooting until removed NOTE If you lose the Empowering Technology password there is no method to reset it except by reformatting your system Make sure to remember or write down your password Empowering Technology kel Acer eLock Management In g Removable Storage Devices Optical Drive Devices A Floppy Drive Devices Removable Storage Devices e g USB flash HDD 1384 HDD card reader 24 Chapter 1 Acer eRecovery Management i s Acer eRecovery Management is a versatile backup utility It allows you to create full or incremental backups burn the factory default image to optical disc and restore from previously created backups or reinstall applications and drivers By default user created backups are stored to the D drive Acer eRecovery Management provides you with Password prot
115. the onscreen prompts to configure the speakers Remove and recently installed hardware or software Restore system and file settings from a known good date using System Restore If the issue is not fixed repeat the preceding steps and select an earlier time and date 10 Reinstall the Operating System 11 If the Issue is still not resolved see Online Support Information on page 209 Chapter 4 157 Internal Microphone Failure If the internal Microphone fails perform the following actions one at a time to correct the problem Do not replace a non defective FRUs Re assemble Check M B the MIC cable Mic cable to M B swap MIC wire Check MIC of LCD module wire of LOD module Swap M B Microphone Problems If internal or external Microphones do no operate correctly perform the following actions one at a time to correct the problem 1 Check that the microphone is enabled Navigate to Start Control Panel Hardware and Sound Sound and select the Recording tab Right click on the Recording tab and select Show Disabled Devices clear by default The microphone appears on the Recording tab Right click on the microphone and select Enable Select the microphone then click Properties Select the Levels tab Increase the volume to the maximum setting and click OK 24 09 GL ee OU ND Test the microphone hardware a Select the microphone and click Configure b Select Set up microphone c Select the m
116. ting upward from the chassis rear edge first Chapter 3 87 Removing the Touch Pad Bracket 88 SO CO IM 3 007 3 9 JW oc e 11 12 See Removing the Battery Pack on page 60 See Removing the SD dummy card on page 61 See Removing the ExpressCard dummy card on page 62 See Removing the Lower Covers on page 63 See Removing the DIMM Module on page 65 See Removing the WLAN Board Module on page 66 See Removing the Hard Disk Drive Module on page 68 See Removing the Optical Drive Module on page 70 See Removing the Keyboard on page 76 See Removing the LCD Module on page 82 See Removing the Upper Cover on page 84 Disconnect the Touch Pad cable from the Touch Pad board Chapter 3 13 Move the Finger Print Reader FFC cable out of the way to prevent damage w eno Chapter 3 89 90 15 Remove the Touch Pad bracket IMPORTANT The Touch Pad cannot be removed individually To replace the Touch Pad replace the entire Upper Cover Chapter 3 Removing the Finger Print Reader See Removing the Battery Pack on page 60 See Removing the SD dummy card on page 61 See Removing the ExpressCard dummy card on page 62 See Removing the Lower Covers on page 63 See Removing the DIMM Module on page 65 See Removing the WLAN Board Module on page 66 See Removing the Hard Disk Drive Module on page 68 See Removing the Optical Dri
117. tor feature of the notebook first ensure that the second monitor is connected then select Start Control Panel Display and click on Settings Select the secondary monitor 2 icon in the display box and then click the check box Extend my windows desktop onto this monitor Finally click Apply to confirm the new settings and click OK to complete the process rege Lig Acer GridVista is a handy utility that offers four pre defined display settings so you can view multiple windows on the same screen To access this function please go to Start All Programs and click on Acer GridVista You may choose any one of the four display settings indicated below Era EUN Chapter 1 Double vertical Triple primary at left Triple primary at right or Quad Acer Gridvista is dual display compatible allowing two displays to be partitioned independently Acer Gridvista is dual display compatible allowing two displays to be partitioned independently AcerGridVista is simple to set up 1 Run Acer GridVista and select your preferred screen configuration for each display from the task bar 2 Drag and drop each window into the appropriate grid 3 Enjoy the convenience of a well organized desktop NOTE Please ensure that the resolution setting of the second monitor is set to the manufacturer s recommended value Launch Manager Launch Manager allows you to set the four easy launch buttons located above the keyboard You can acc
118. typed are in uppercase Num Lock When Num Lock is on the embedded keypad is in numeric mode The keys lt Fn gt lt F11 gt function as a calculator complete with the arithmetic operators and Use this mode when you need to do a lot of numeric data entry A better solution would be to connect an external keypad Scroll Lock Fn When Scroll Lock is on the screen moves one line up or down when you press lt F12 gt the up or down arrow keys respectively Scroll Lock does not work with some applications The embedded numeric keypad functions like a desktop numeric keypad It is indicated by small characters located on the upper right corner of the keycaps To simplify the keyboard legend cursor control key symbols are not printed on the keys Number keys on Type numbers in a normal manner embedded keypad Cursor control keys on Hold lt Shift gt while using cursor Hold lt Fn gt while using cursor embedded keypad control keys control keys Main keyboard keys Hold Fn while typing letters on Type the letters in a normal embedded keypad manner Chapter 1 13 Windows Keys The keyboard has two keys that perform Windows specific functions E Windows key Pressed alone this key has the same effect as clicking on the Windows Start button it launches the Start menu It can also be used with other keys to provide a variety of functions lt f3 gt Open or close the Start menu amp 5 gt
119. uter is experiencing intermittent loss of BIOS information perform the following actions one at a time to correct the problem 154 1 2 3 If the computer is more than one year old replace the CMOS battery Run a complete virus scan using up to date software to ensure the computer is virus free If the computer is experiencing HDD or ODD BIOS information loss disconnect and reconnect the power and data cables between devices If the BIOS settings are still lost replace the cables If HDD information is missing from the BIOS the drive may be defective and should be replaced Replace the Motherboard If the Issue is still not resolved see Online Support Information on page 209 Chapter 4 LCD Failure If the LCD fails perform the following actions one at a time to correct the problem Do not replace a non defective FRUs Swap Check LCD L CD cable module LCD panel inverter Reassemble and swap VOGAJB swap MB Built In Keyboard Failure If the built in Keyboard fails perform the following actions one at a time to correct the problem Do not replace a non defective FRUs Keyboard FRC well conrected Eeyboan OE Replace M B Chapter 4 155 Touch Pad Failure If the Touch Pad doesn t work perform the following actions one at a time to correct the problem Do not replace a non defective FRUs F pe assemhle Check MB the T P FFC ta T P FFC MB awap Feasse Check Lagic mble the T
120. ve Module on page 70 D Qo eo Sf c oN e See Removing the Keyboard on page 76 ech e See Removing the LCD Module on page 82 11 See Removing the Upper Cover on page 84 12 Remove the securing screw from the Finger Print Reader board P ul D Chapter 3 13 Remove the Finger Print Reader board from the Upper Cover i Vm d i af Sall A H D Chapter 3 Removing the Launch Board See Removing the Battery Pack on page 60 See Removing the SD dummy card on page 61 See Removing the ExpressCard dummy card on page 62 See Removing the Lower Covers on page 63 See Removing the DIMM Module on page 65 See Removing the WLAN Board Module on page 66 See Removing the Hard Disk Drive Module on page 68 See Removing the Optical Drive Module on page 70 D Qo 9 g eS oN SS See Removing the Keyboard on page 76 ech e See Removing the LCD Module on page 82 11 See Removing the Upper Cover on page 84 12 Remove the two screws from the Launch Board Chapter 3 93 94 13 Remove the Launch Board from the Upper Cover e a E i Am Chapter 3 Removing the Speaker Module See Removing the Battery Pack on page 60 See Removing the SD dummy card on page 61 See Removing the ExpressCard dummy card on page 62 See Removing the Lower Covers on page 63 See Removing the DIMM Module on p
121. w 306 00 i Zealand 1 AS505 AAP India LX AV 1ANW 30C 0 XMi 15 AS505 AAP Vietnam 1ANW XMi AS505 AAP Thailand LX AV 1ANW 30C 0 XMi 16 AS505 AAP Singapore LX AV 1ANW 30C 0 XMi 08 AS505 AAP India LX AV 1 ANW 30C 0 XMi 09 AS505 AAP Indonesia LX AV 1ANW 30C 0 XMi 10 187 AS5052WX Mi UMAC 1 1G 120 6L 5R CB bg 0 3 C AN 1 1G 120 6L 5R CB bg 0 3 C AN AS5052WX Mi XPPAU1 UMAC 1 1G 120 6L 5R CB bg 0 3 C AN AS5051AN WXMi LINPUSIL1 UMAC 1 256 60 6L 5R CB bg 0 3 C AN AS5051AN WXMi LINPUSVN 1 UMAC 1 512 60 6L 5R CB bg 0 3 C AN AS5051AN WXMi LINPUSTH 2 UMAC 1 512 80 BT 6L 5R CB bg 0 3 C_AN AS5051AN WXMi LINPUSSG 1 UMAC 1 512 60 6L 5R CB bg 0 3 C AN AS5051AN WXMi LINPUSIL1 UMAC 1 512 60 6L 5R CB bg 0 3 C AN AS5051AN WXMi LINPUSIN1 UMAC 1 512 60 6L 5R CB bg 0 3 C AN N120 ABT IN GB5 4 ATH54 K 13BG ATTL5 N14 1 SO1G N 0 WXGA BII6 G ATTL5 N141 SO1G N 0 WXGA BII6 G ATTL5 N14 1 SO1G N 0 WXGA BII6 G ATMK Ni4 1 SO256 36 WXGA MBII5 G ATMK N14 1 SO512 36 WXGA MBII5 G ATMK N14 1 SO512 36 WXGA MBII5 G ATMK N14 1 SO512 36 WXGA MBII5 G ATMK N14 1 SO512 36 WXGA MBII5 G ATMK S0512 36 MBII5 N120 GB5 4 ABT_ ATH54 13BG NSM8 NSM8 NSM8 X NSM8 X NSM8 X NSM8 X NSM8 X NSM8 X N120 GB5 4 K ABT_ ATH54 13BG NSM8 X X X N60G B5 4K ABT_ ATH54 13BG
122. xpressCard dummy card on page 62 See Removing the Lower Covers on page 63 See Removing the DIMM Module on page 65 See Removing the WLAN Board Module on page 66 See Removing the Hard Disk Drive Module on page 68 See Removing the Optical Drive Module on page 70 See Removing the Keyboard on page 76 See Removing the LCD Module on page 82 11 See Removing the Upper Cover on page 84 di NS oS SY E ech e 12 Remove the securing screw from the I O Board Chapter 3 99 13 Lift the I O Board clear of the Lower cover 100 Chapter 3 Removing the Bluetooth board See Removing the Battery Pack on page 60 See Removing the SD dummy card on page 61 See Removing the ExpressCard dummy card on page 62 See Removing the Lower Covers on page 63 See Removing the DIMM Module on page 65 See Removing the WLAN Board Module on page 66 See Removing the Hard Disk Drive Module on page 68 See Removing the Optical Drive Module on page 70 D Qo 9 g eS oN SS See Removing the Keyboard on page 76 10 See Removing the LCD Module on page 82 11 See Removing the Upper Cover on page 84 12 Remove the securing screw from the Bluetooth board M2 3 NL 1 pee d Chapter 3 101 13 Lift the Bluetooth board away from the main board and disconnect the mainboard cable i 1 F LI 1 m H a ZEE am F P i i Al

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