Home

Acer 4730 Laptop User Manual

1. 2 25 A A E a A S A A 26 A E Lele A lia ali 27 A cardi pier n ed hei 28 Selva ne AAA Me Bas en ta ra A Eten den 30 OWEN risieda dore B 33 BOO sig ii Sr se Res atthe CA di al ta ae anes cr do 35 D CT 36 BIOS Flask U WIE cross uo M i radios lee 37 Remove ADD BIOS UNIV asados e da ant Heart 39 Machine Disassembly and Replacement 43 Disassembly Requirements 2 43 General a ege ge sorelle OLY EE 44 Pre disassembly Instructions 44 DISASSEMDIVIPKOCESS tanda mel A E 44 External Module Disassembly Process 45 External Modules Disassembly Flowchart 45 Removing the Battery Pack 46 Removing the SD dummy card 47 Removing the NewCard dummy card 48 Removing the Lower Covers 49 Removing the DIMM Modules 51 Removing the WLAN Module 52 Removing the Hard Disk Drive Module 54 Removing the Optical Drive Module 56 Main Unit Disassembly Process 58 Main Unit Disassembly Flowchart 58 Removing the Switch Cover 59
2. 135 Wireless WiMAX Function Failure 136 Bluetooth Function Failure 2 136 Robson Module Failure 137 Easy Touch Button Failure 137 Fingerprint Reader Failure 2 138 Thermal Unit Faure scparl ear 138 ADM Switch Falute a sai cel ewe ee lalla beata 139 External Mouse Failure 140 Other EARS siasi ala he ac bie a dines Be Ma A 140 Intermittent Problems 141 Undetermined Problems 141 POST Codes Tables fst sur de doe nee Bead tae a be Sle oes aaa 142 Porte POST Codes i allen den ivan deme oie bees eee E 142 POST Keys and Messages 144 Jumper and Connector Locations 145 IKOPPVION Sn ne oe cn LE de Mia e aia D iet ae Das Bee aad A toe 145 DOOM NEE 146 Clearing Password Check and BIOS Recovery 147 Clearing Password GRECK EE 147 BIOS Recovery by Crisis Disk 148 FRU Field Replaceable Unit List 149 TravelMate 4730 4730G Exploded Diagrams 150 META le ss tes eats ot Lime ail ero 150 LE B MO IE narra ee apts eae re eid Scie ae rea 151 TravelMate 4730 4730G FRU List 152 Model Definition and Configuration 166 T
3. 156 Chapter 6 HDD Hard Disk Drive HDD SATA 120G 5400RPM HGST HT542512K9SA00 KH 12007 014 HDD SATA 120G 5400RPM TOSHIBA MK1246GSX KH 12004 007 HDD SATA 120G 5400RPM SEAGATE ST9120817AS KH 12001 032 uf mun da va jun A Saal HDD SATA 120G 5400RPM WD WD1200BEVS 22USTO KH 12008 019 wt vunn gt HDD SATA 160G 5400RPM HGST HTS542516K9SA00 KH 16007 016 HDD SATA 160G 5400RPM TOSHIBA MK1646GSX KH 16004 002 HDD SATA 160G 5400RPM SEAGATE ST9160827AS KH 16001 029 HDD SATA 160G 5400RPM WD WD1600BEVT 22ZCTO HDD SATA 250G 5400RPM HGST HTS542525K9SA00 HDD SATA 250G 5400RPM TOSHIBA MK2546GSX HDD SATA 250G 5400RPM SEAGATE ST9250827AS HDD SATA 250G 5400RPM WD WD2500BEVS 22USTO HDD CARRIER DASP 33 10602 002 HDD SHIELDING ASSY DASP 33 TQ602 003 Keyboard Chapter 6 157 KEYBOARD INTE UI BLACK TM KEYBOARD ARABIC BLACK TM KEYBOARD BELGIAN BLACK TM KEYBOARD BRAZILIAN BLACK TM KEYBOARD CANADIA FRENCH BLACK TM KEYBOARD CHINESE BLACK TM KEYBOARD CZECH BLACK TM KEYBOARD DENMARK BLACK TM KEYBOARD NETHERLANDS BLACK TM KEYBOARD FRENCH BLACK TM KEYBOARD GERMAN BLACK TM KB INT00 025 KEYBOARD GREEK BLACK TM KB INT00 024 KEYBOARD RUSSIAN BLACK TM KEYBOARD SLOVENIAN SA CR BLACK TM KB INTO0 012 KEVBOARD SWEDISH SD FN BLACK TM KEYBOARD ARABIC FRENCH AR FR BLACK TM KB INT00 212 KEYBOARD CANADIAN ENGLISH CB BLACK TM KB INT00 214 LCD PANEL NG 14 1 WXGA AUO B141EW04 V3 LF LK 14105 019 200nit 16ms LCD PANEL
4. i WW eg en Replacing the Touch Pad Bracket IMPORTANT The Touch Pad cannot be removed individually To replace the Touch Pad replace the entire Upper Cover 1 Replace the Touch Pad bracket 2 Replace the single securing screws on the Touch Pad bracket 110 Chapter 3 3 Replace the adhesive strip over the Touch Pad 4 Replace the Touch Pad FFC as shown Replacing the Left Speaker Module 1 Align and replace the Speaker Module in the upper 2 Replace the two securing screws as shown case 3 Replace the adhesive strip to secure the cable in place Replacing the Upper Cover 1 Starting with the rear align the upper cover with the lower cover taking care to not force in place Chapter 3 111 2 Connect the seven cables on the mainboard as shown 112 Chapter 3 3 Replace the single securing screw on the top panel LIRE KUNTENT RU EI 7 Replacing the LCD Module 1 Carefully align the LCD module over the hinge sockets and lower the module into the chassis Er A a 7 UI P a k 2 Replace the four securing screws two on each side securing the LCD module Chapter 3 113 d L mma ai um n 4 Turn the computer over and replace the two securing screws on the bottom of the chassis 114 Chapter 3 Replacing the Antenna Cables Ensure that the three Antenna cables pass through the Mainboard and are accessible from the underside of lower cove
5. Replacing the VGA Module 1 Insert the VGA Module as shown 2 Replace the two securing screws on the VGA Module Replacing the CPU 1 Carefully turn the mainboard upside down CPU side up and insert the CPU into the CPU bracket the socket as shown as shown E mr 9 A IA 7 KS ren se a E il SERA e SEA E a i R LA E L emp intra JALAQ Loz MU MR NRA AP 2 Using a flat tipped screw driver lock the CPU in e TO end 0 1 01 0 Y es A LE S E ite a EEE PELEA a OOOO ie TAT TIN Tr FATTA A TRI II II I e n NS lt Go i j ET 102 Chapter 3 Replacing the Thermal Module 1 Align and place the Thermal Module in the onthe 2 Connect the fan module cable to the mainboard mainboard as shown Replacing the RJ 11 Port 1 Insert the RJ 11 port into the base as shown 2 Grasp the cable and insert in the cable well along the bottom base Chapter 3 103 3 Connect the RJ 11 cable to the modem module as shown 104 Chapter 3 Replacing the Mainboard 1 Replace the USB cable under the mainboard as 2 Replace the power jack in the Lower Cover and shown secure by pressing the cable in the housing well Mi 4 Ensure that the Mainboard is face up Place the Mainboard in the chassis rear edge first and press down to install 5 NOTE Make sure the I O ports are positioned correctiv through the lower cover and the screw sockets ar
6. 5 E Z BF S Chapter 4 SmmDisp HiiDatabase SmmReloc C OemSetupBrowser 7 Font English 9 Font French Font Chinese UnicodeCollation N FI SmmRuntime SmmThunk OemServices Chipsetinit SmmAccess PciHostBridge PciExpress GmchMbi Ichinit IdeController N a d 44 C gal gt ConPlatform ConSplitter GraphicsConsole DS DOO O1 e N gt C O AN 00 O1 m OI N D A N 00 Terminal VgaClass AW CO dal SaveMemoryConfig AN A al SataController IchSmbusLight SmmControl Ich7MSmmDispatcher IsaAcpiDriver Fwh SmmFwh PciHotPlug BootOptionPolicy SetupUtility Platform AcpiSupport AN gJ dl LA AcpiPlatform DataHub DataHubStdErr GenericMemoryTest Disklo OLO co Wu TI AW G O D N Wu NO NI Partition dl N PciPlatform AlertStandardForma PciSerial Asflnit IdeRController Legacy8259 LegacyRegion NI AN dl 6 5 6 al 00 al N Platformide al Co Ppm O O al O CO Platform lhisi SetupMouse O N 9 Legacvinterrupt Inti 5Microcode BiosKeyboard BiosVideo MonitorKey O 2 57 8 O N SmmPnp Smbios al MemorySubClass LegacyBios O gt MiscSubclassDriver LegacyBiosPlatform gt D N N SysPassword LegacyMouse A O 00 PswdConsole HddPswdServiceBody HddPswdService SmmUsbLegacy O gt gt 7 A
7. 58 Chapter 3 Removing the Switch Cover CAUTION Using tools to remove the Switch Cover may cause damage to the outer casing It is recommended that only fingers are used to remove the Switch Cover 1 See Removing the Battery Pack on page 46 2 Locate and remove the five securing screws as shown 3 Turn the computer over and open the LCD module fully to expose the Switch Cover IMPORTANT The LCD module must be fully open in the horizontal position to remove the switch cover 4 Lift the Switch Cover as shown rightside first 5 Lift the Switch Cover clear of the chassis Chapter 3 59 Removing the Keyboard 1 See Removing the Battery Pack on page 46 2 See Removing the Switch Cover on page 59 3 Remove the two screws securing the keyboard to the upper case 4 Lift the keyboard as shown to remove from the chassis 5 Turn the keyboard over and pull back the securing latch to release the FFC 60 Chapter 3 6 Remove the keyboard from the chassis Removing the Power Board 1 See Removing the Battery Pack on page 46 2 See Removing the Keyboard on page 60 3 Disconnect the Power Board cable from the mainboard 4 Remove the two securing screws from the Power Board NOTE The left hand securing screw is shared by the eKey Board Chapter 3 TITUMUETIT frz ug 61 62 Removing the Launch Board 1 See Removing the Battery Pack on page 46 2 S
8. Removing the Keyboard 220 ia asides a Seed ned Ses 60 VII Table of Contents Removing the Power Board 61 Removing the Launch Board 62 REMOVING ING Antenna EE Die in eds alles 63 Removing the LCD Module 65 Removing the Upper Cover 67 Removing the Finger Print Reader 71 Removing the Touch Pad Bracket 73 Removing the Left Speaker Module 74 Removing the Right Speaker Module 76 Removing the Bluetooth Module 77 Removing the Modem Module 78 Removing the Mainboard 79 Removing the USB Board EE 82 Removing the RJ 11 Port 0 cece eens 83 Removing the Thermal Module 84 Removing the CPU 1 Lk 34668 ut sua NE dd a dukes ahi 86 Removing the VGA Module 87 LCD Module Disassembly Process 88 LCD Module Disassembly Flowchart 88 Removing the LCD Bezel 89 Removing the Inverter Board 90 Removing the Came
9. Top View 145 Keyboard 60 Keyboard Failure 127 181 LCD Bezel 89 LCD Brackets 94 LCD Failure 127 LCD Module Disassembly Flowchart 88 LCD Panel 93 lower cover 49 Main Unit Disassembly Flowchart 58 Mainboard 79 media access on indicator 10 MediaTouch Button Failure 138 Memory Check 124 Model Definition 166 Modem Failure 135 Modem Module 78 No Display Issue 125 Notebook Manager hotkey 14 num lock on indicator 10 ODD Failure 132 Online Support Information 179 optical drive module 56 Panel 5 Bottom 9 left 5 PC Card 10 Port 80 POST Codes 142 POST Codes Port 80 142 Power On Failure 124 182 V W Right Speaker Module 76 speakers hotkey 14 System Block Diagram 4 Test Compatible Components 175 Thermal Unit Failure 138 Top 145 Touch Pad Bracket 73 touchpad hotkey 14 Touchpad Failure 128 Troubleshooting Built in KB Failure 127 EasyTouch Buttons 137 Fingerprint Reader 138 HDTV Switch 139 Internal Microphone 130 Internal Speakers 128 LCD Failure 127 MediTouch Buttons 138 Modem 135 No Display 125 ODD 132 Other Failures 140 Power On 124 Thermal Unit 138 Touchpad 128 USB 135 WLAN 136 TV tuner 52 Undetermined Problems 141 USB Failure Rightside 135 Utility BIOS 25 37 VGA Module 87 Windows 2000 Environment Test 176 Wireless Function Failure 136 WLAN Board 52 183 184
10. 2 Battery SANYO TM 2007A Li lon 3S2P SANYO 6 cell 4400mAh Main COMMON Normal Type SONY 9CELL2 4 Battery SONY TM 2007A Li lon 3S3P SONY 9 cell 7200mAh Main COMMON Bluetooth Test Foxconn BT 2 0 Foxconn Bluetooth FOX_BRM_2 0 F W 300 Camera Test Suyin 0 3M DV Suyin 0 3M DV Camellia_2 Card Reader Test For all 5 in 1 Build in 5 in 1 Build in MS MS Pro SD SC XD Card Bus 1 Test JMicron JMicron JMB385 Card Reader SD MMC MS MS Duo MS HG 1 4 8 bit amp xD PCI Express CPU Test CPU Intel Core2Dual P8600 PGA 2 4G 1066 25W 3M Fingerprint Reader Test TCS4E Upek Finger Print TCS4E HDD Test SEAGATE N120GB5 4KS HDD SEAGATE 2 5 5400rpm 120GB ST9120817AS Corsair SATA LF F W 3 AAA N160GB5 4KS HDD WD 2 5 5400rpm 160GB WD1600BEVT 22ZCTO ML160 SATA LF F W 11 01A11 TOSHIBA N250GB5 4KS HDD TOSHIBA 2 5 5400rpm 250GB MK2546GSX Leo BS SATA LF F W LB013J WD N320GB5 4KS HDD WD 2 5 5400rpm 320GB WD3200BEVT 22ZCT0 ML160 SATA LF F W 11 01A11 Keyboard Test None 14 15KB EV2 Keyboard 14 15KB EV2 Biwa Columbia Ergo Big ergo 76 Appendix B LAN Test BCM5764 Broadcom BCM5764 LCD Test N14 1WXGAG LCD AUO 14 1 WXGA Glare B141EW04 V4 LF 200nit 16ms N14 1WXGA LCD AUO 14 1 WXGA None Glare B141EW04 V3 LF 200nit 16ms Memory Test NANYA SO1GBII6 SO DIMM DDRII 667 1GB NT1GT64U8HBOBN 3C 0 09U MICRON SO2GBII6 Memory MICRON SO DIMM DDRII 667 2GB MT16HTF25664HY 667E1 LF NANYA SO512MBII6 Memorv NANVA SO DIMM
11. 7GHz 3 3 3 8GHz1 5 1 5 8GHz Ebron s Wi Fi drivers are compatible with Shiloh 3 SKU 3x3 MC 1x2 Wi FI MC amp HMC 1x2 WiMAX Hard Disk Drive Interface Capacity GB 120 160 200 250 320 Spindle speed RPM 5400 RPM Chapter 1 Combo Drive Module Interface Type Optics Features G base Audio Interface Internal speaker Quantity 2W Speaker Right Left x2 Video Memory Chipset Integrated VGA solution for Cantiga GM GL External VGA card MXM for Cantiga PM 128 MB adjustable USB Interface PCMCIA Port PCMCIA controller O2 OZ601 Number of slots Access location Left side System Board Major Chips Core logic Intel Core 2 Duo mobile processor supporting Intel 64 architecture VGA Integrated VGA solution for Cantiga GM GL External VGA card MXM for Cantiga PM USB 2 0 o Built in Super I O controller PCMCIA 5 in 1 Card Reader O2 OZ601 Audio Codec REALTEK ALC268 VB1 GR for High Definition Chapter 1 21 22 Keyboard Keyboard controller ENE KB926 Total number of keypads 88 89 93 key Internal amp external keyboard work Plug USB keyboard to the USB port directly Yes simultaneously Battery Vendor amp model name Sanyo Battery Type TM 2007A Li lon TM 2007A Li lon Pack capacity 4400mAh 7200mAh Number of battery og pe B Package configuration 3S2P LCD 14 1 DARIO Typical White Luminance cd m 200 Typ 5 points a
12. DDRII 667 512MB NT512T64UH8BOFN 3C LF 32716 0 09um Modem Test Lite On Lite Con MC4Z Lite On Conexant Unizion 1 5_3 3v AUS RD02 D330 1 5_3 3V AUS Northbridge Chipset Test INTEL GM45 NB Chipset Intel CS GM45NB ODD Test ODD Test S O O bezel SATA DVR TDO8RS LF W O bezel SATA Southbridge Chipset Test INTEL SP1x2MMW Lan Intel WLAN 512AN_MMWG Shirley Peak 5100 MM 895361 Appendix B 177 178 Appendix B Online Support Information This section describes online technical support services available to help you repair your Acer Systems If you are a distributor dealer ASP or TPM please refer your technical queries to your local Acer branch office Acer Branch Offices and Regional Business Units may access our website However some information sources will require a user i d and password These can be obtained directly from Acer CSD Taiwan Acer s Website offers you convenient and valuable support resources whenever you need them In the Technical Information section you can download information on all of Acer s Notebook Desktop and Server models including Service guides for all models User s manuals Training materials Bios updates Software utilities Spare parts lists TABs Technical Announcement Bulletin For these purposes we have included an Acrobat File to facilitate the problem free downloading of our technical material Also contained on this website are Detailed information on
13. KJFNA2 JIE TO 4 Reboot system and key in the selected string OKJFN42 or UVEIQ96 on the HDD User Password screen Chapter 2 39 Remove BIOS Password If you key in the wrong Supervisor Password three times System Disabled displays on the screen See the image below system Disabled 14452 To reset the BIOS password run BIOS_PW EXE as follows 1 Key in bios_pw 14452 0 2 Select one string from the list IGEA MINO OWS ansi ima exe Microsoft Windows AP Version 5 1 2600 EC Copyright 19765 2661 Microsoft Corp Gz Documents and Settings MS54 gt d D thbios_pw 14452 gll unlockb exe E i July 1997 pira 40 Chapter 2 Chapter 2 3 Reboot the system and key in the selected string ajjg9vy O7yamjd etc for the BIOS user password 41 42 Chapter 2 Machine Disassembly and Replacement This chapter contains step by step procedures on how to disassemble the notebook computer for maintenance and troubleshooting Disassembly Requirements To disassemble the computer you need the following tools Wrist grounding strap and conductive mat for preventing electrostatic discharge Flat screwdriver Philips screwdriver Plastic flat screwdriver Plastic tweezers NOTE The screws for the different components vary in size During the disassembly process group the screws with the corresponding components to avoid mismatch when putting back the components Chapter 3 43 General Informati
14. NG 14 1 WXGA SAM LTN141W3 L01 2 L6 LK 14106 013 LF 200nit 16ms LCD PANEL NG 14 1 WXGA CMO N14113 L01 LF 200nit LK 1410D 015 10ms LCD PANEL NG 14 1 WXGA LPL LP141WX3 TLP1 LF LK 14108 013 200nit 16ms ATA RL ce INVERTER BOARD 19 TQ602 001 A LCD CABLE 50 TQ602 009 d i 158 Chapter 6 LCD LE SALLE LEE RR MA ato A Chapter 6 LCD COVER ASSY PLASTIC 60 TQ602 003 LCD BEZEL FOR CCD 60 TQ602 005 LCD BRACKET R 33 TQ602 004 LCD BRACKET L 33 TQ602 005 CAMERA 0 3M 57 10602 001 CAMERA BRACKET 33 10602 006 SCREW PAD 47 TQ602 001 LCD PANEL NG 14 1 WXGA AUO B141EW04 V3 LF LK 14105 019 200nit 16ms LCD PANEL NG 14 1 WXGA SAM LTN141W3 L01 2 L6 LK 14106 013 LF 200nit 16ms LCD PANEL NG 14 1 WXGA CMO N14113 L01 LF 200nit LK 1410D 015 10ms LCD PANEL NG 14 1 WXGA LPL LP141WX3 TLP1 LF LK 14108 013 200nit 16ms INVERTER BOARD 19 TQ602 001 LCD CABLE 50 TQ602 009 15 Co LCD COVER ASSY MG 60 1Q602 004 LCD BEZEL FOR CCD 60 TQ602 005 LCD BRACKET R 33 TQ602 004 L LCD BRACKET 33 TQ602 005 CAMERA 0 3M 57 TQ602 001 CAMERA BRACKET 33 TQ602 006 SCREW PAD 47 TQ602 001 LCD PANEL G 14 1 WXGA AUO B141EW04 V4 LF LK 14105 018 200nit 16ms LCD PANEL G 14 1 WXGA SAM LTN141W3 L01 J L6 LF LK 14106 014 200nit 16ms LCD PANEL G 14 1 WXGA CMO N14113 L02 LF 200nit LK 1410D 016 10ms LCD PANEL G 14 1 WXGA LPL LP141WX3 TLN1 200nit LK 14108 014 16ms esi INVERTER BOARD 19 TQ602 001 i LCD CABLE 50
15. NSM8XS SP3x3M BT 2 0 TCS4E 841G16Mn WXGA KS MW TM4730 N14 1 SO1GBII6 N N160GB5 4 NSM8XS SP3x3M BT 2 0 TCS4E 861G16Mn WXGA KS MW TM4730 N14 1 SO1GBII6 N N120GB5 4 NSM8XS SP3x3M BT 2 0 TCS4E 841G12Mn WXGA KS MW TM4730 N14 1 50512MB 50512M N160GB5 4 NSM8XS SP3x3M BT 2 0 TCS4E 941G16Mn WXGA 116 Bll6 KS MW TM4730 N14 1 SO2GBII6 N N320GB5 4 NSM8XS SP3x3M BT 2 0 TCS4E 842G32Mn WXGA KS MW G Appendix A 170 S S N250GB5 4 NSM8XS SP1x2M TCS4E KS MW KS S TM4730 M41 4 1 7 SO2GBII6 N320GB5 4 4 NSM8XS l SP3x3M ran 2 0 TOS4E 862G32Mn aa KS MW TM4730 LN 4 1 kee GBII6 N250GB5 4 NSM8XS Fa LA 2 0 bu 861G25Mn LN KS TM4730 N14 1 ital W N320GB5 4 NSM8XS Es We 2 0 bg 844G32Mn WXGA 6 KS MW G TM4730 N14 1 SO2GBII6 SO2GBII N320GB5 4 NSM8XS SP3x3M BT 2 0 TCS4E 864G32Mn WXGA 6 KS MW G TM4730 N14 1 SO2GBII6 N N320GB5 4 NSM8XS SP3x3M BT 2 0 TCS4E 842G32Mn WXGA KS MW G TM4730 N14 1 SO2GBII6 SO2GBII N320GB5 4 NSM8XS SP3x3M BT 2 0 TCS4E 844G32Mn WXGA 6 KS MW G TM4730 N14 1 SO2GBII6 SO2GBII N320GB5 4 NSM8XS SP3x3M BT 2 0 TCS4E 864G32Mn WXGA 6 KS MW G TM4730 N14 1 SO2GBII6 N N320GB5 4 NSM8XS SP3x3M BT 2 0 TCS4E 862G32Mn WXGA KS MW G TM4730 N14 1 SO2GBII6 N N320GB5 4 NSM8XS SP3x3M BT 2 0 TCS4E 842G32Mn WXGA KS MW G TM4730 N14 1 SO2GBII6 N N250GB5 4 NSM8XS SP1x2M N TCS4E 842G25Mn WXGA KS MW G TM4730 N14 1 SO1GBII6 N N250GB5 4 NSM8XS SP1x2M N TCS4E 841G25Mn WXGA KS MW G TM4730 N14 1 SO2GBII6 N N320G
16. Navigate to Start gt Control Panel gt System and Maintenance gt System Device Manager Check the Device Manager to determine that The device is properly installed There are no red Xs or yellow exclamation marks There are no device conflicts No hardware is listed under Other Devices Roll back the audio driver to the previous version if updated recently Remove and reinstall the audio driver Ensure that all volume controls are set mid range a Click the volume icon on the taskbar and drag the slider to 50 Ensure that the volume is not muted b Click Mixer to verify that other audio applications are set to 50 and not muted 6 Navigate to Start gt Control Panel Hardware and Sound Sound Ensure that Speakers are selected as the default audio device green check mark NOTE If Speakers does not show right click on the Playback tab and select Show Disabled Devices clear by default 7 Select Speakers and click Configure to start Speaker Setup Follow the onscreen prompts to configure the speakers Remove and recently installed hardware or software Restore system and file settings from a known good date using System Restore If the issue is not fixed repeat the preceding steps and select an earlier time and date 10 Reinstall the Operating System 11 Ifthe Issue is still not resolved see Online Support Information on page 179 Chapter 4 129 Internal Microphone Failure If the internal Microphone fails perform
17. No Display Issue If the Display doesn t work perform the following actions one at a time to correct the problem Do not replace a non defective FRUs START FReplaceCPU LeNoT Poweron Mo Replace No LCD module LOD panel OK LED cable Connect itwell orReplace SR NGA HD goto no power troubleshooting step Connect itwell moduler ell connected Replace Ext DDRRAM module Connectitwell Ext DORRA hi module OK CPU well connected Replace MiB No POST or Video If the POST or video doesn t display perform the following actions one at a time to correct the problem 1 Make sure that the internal display is selected On this notebook model switching between the internal display and the external display is done by pressing Fn F5 Reference Product pages for specific model procedures Make sure the computer has power by checking at least one of the following occurs Fans start up l Status LEDs light up If there is no power see Power On Issue on page 124 Drain anv stored power bv removing the power cable and batterv and holding down the power button for 10 seconds Reconnect the power and reboot the computer Connect an external monitor to the computer and switch between the internal displav and the external display is by pressing Fn F5 on this model If the POST or video appears on the external display see LCD Failure on page 127 Disconnect
18. Remove the LCD Bezel See Removing the LCD Bezel on page 89 2 Disconnect the Camera Module cable as shown i PRO ee 4 3 Remove the two securing screws from the Camera Module bracket Camera Module M2 3 NL bracket Chapter 3 91 4 Lift the Camera Bracket with the Camera Module A and remove the single securing screw B o 8 bk 5 Place your finger on the top of the module and pry it away from the bracket 6 Completely separate the camera board from the bracket 92 Chapter 3 Removing the LCD Panel 1 Remove the LCD Bezel See Removing the LCD Bezel on page 89 2 Lift the LCD Panel clear of the LCD Module taking care to ensure the cables are free from the back cover Chapter 3 93 Removing the LCD Brackets and FPC Cable 1 Remove the LCD panel See Removing the LCD Panel on page 98 2 Turn the LCD panel over to expose the rear Peel off the mylar strip and remove the FPC cable 3 Grip the FPC cable and lift upward to detach the adhesive pads 4 Remove the eight securing screws four on each side from the LCD Panel brackets 94 Chapter 3 apr Se N F 6 Chapter 3 95 Removing the MIC Module 1 Remove the LCD panel See Removing the LCD Panel on page 98 2 Remove the strips holding the MIC Module cable in place Ensure the cable is free from obstructions 3 Remove the MIC cable and Module from the LCD module 96 Chapter 3
19. See Removing the Mainboard on page 79 2 Remove the two securing screws from the VGA Module VGA Module M2 4 NI NL 3 The VGA module lifts automatically from the mainboard Remove the VGA Module as shown Chapter 3 8 LCD Module Disassembly Process LCD Module Disassembly Flowchart Remove LCD Panel from Main Unit before proceeding Remove LCD Bezel Remove Remove Remove Inverter Board LCD Panel Camera Module Remove Remove LED FPC Cable LCD Brackets Screw List LCD Bezel M2 5 5 NL MA000007YGO Inverter Board M2 5 5 NL MA000007Y GO Camera Module M2 3 NL MA0000060G0 LCD Panel M2 5 5 NL MA000007YGO LCD Brackets M2 3 NL 8 Black MA0000060G0 88 Chapter 3 Removing the LCD Bezel 1 Remove the LCD module See Removing the LCD Module on page 65 2 Remove the two upper and two lower bezel screw caps Remove the four securing screws from the LCD module LCD Bezel M2 5 5 NL Chapter 3 89 Removing the Inverter Board 1 Remove the LCD Bezel See Removing the LCD Bezel on page 89 2 Remove the securing tapes from the left and right sides of the Inverter board as shown 3 Remove the two securing screws from the Inverter board and lift the board clear of the LCD Module a gt 4 EI Mi E e ru Inverter Board M2 5 6 NL 4 Remove the Inverter Board from the LCD Module 90 Chapter 3 Removing the Camera Module 1
20. State Wake on PME Enable or Disable wake up when the system power is off and a PCI Power Management Enable wake up event occurs Wake on Modem Enable or Disable wake up when the Ring system power is off and a modem attached to the serial port is ringing Auto wake on S5 Disable or Enable auto wake up by date N A and time or at a fixed time everyday Quickly S4 Disable or Enable optional quick boot from A Resume S4 Resume 34 Chapter 2 Boot This menu allows the user to decide the order of boot devices to load the operating system Bootable devices includes the USB diskette drives the onboard hard disk drive and the DVD drive in the module bay Information Main Advanced Security Boot priority order IDEO ST9250827AS IDE1 Slimtype DVD a DS8A2S USB FDD Network Boot MBA v11 0 3 Slot 0500 USB CDROM Chapter 2 Exit Use lt T gt or lt gt to select a device then press lt F5 gt to move it down the list or lt F6 gt to move it up the list Press lt Esc gt to escape the menu 39 Exit 36 The Exit screen allows you to save or discard any changes you made and quit the BIOS Utility Information Main Advanced Security Power Boot Item Specific Help Exit System Setup and Exit Discarding Changes save your changes to Load Setup Defaults CMOS Discard Changes Save Changes The table below describes the parameters in this screen Exit Saving Changes Exit System Setup a
21. TQ602 009 Chapter 6 os MA rn e tL H D LCD COVER ASSY PLASTIC 60 1Q602 003 LCD BEZEL FOR CCD 60 TQ602 005 LCD BRACKET R 33 TQ602 004 LCD BRACKET L 33 TQ602 005 er CAMERA 0 3M 57 TQ602 001 Cl CAMERA BRACKET 33 TQ602 006 SCREW PAD 47 TQ602 001 LCD PANEL G 14 1 WXGA AUO B141EW04 V4 LF LK 14105 018 200nit 16ms LCD PANEL G 14 1 WXGA SAM LTN141W3 L01 JL6LF LK 14106 014 200nit 16ms LCD PANEL G 14 1 WXGA CMO N14113 L02 LF 200nit LK 1410D 016 10ms LCD PANEL G 14 1 WXGA LPL LP141WX3 TLN1 200nit LK 14108 014 16ms INVERTER 19 TQ602 001 Wi ee LA LCD CABLE 50 TQ602 009 Chapter 6 16 LCD COVER ASSY MG 60 1Q602 004 LCD BEZEL FOR CCD 60 TQ602 005 LCD BRACKET R 33 TQ602 004 LCD BRACKET L 33 TQ602 005 er CAMERA 0 3M 57 TQ602 001 eem CAMERA BRACKET 33 TQ602 006 MIN SCREW PAD 47 TQ602 001 Mainboard TBD CPU SUPPORT BRIDGE 162 Chapter 6 RAM 512MB DDRII 667 NANYA NT512T64UH8BOFN 3C RAM 512MB DDRII 667 SAMSUNG M470T6464QZ3 CE6 RAM 512MB DDRII 667 HYNIX HYMP164S64CP6 Y5 RAM 1GB DDRII 667 NANYA NT1GT64U8HBOBN 3C RAM 1GB DDRII 667 HYNIX HYMP112S64CP6 Y5 RAM 1GB DDRII 667 INFINEON HYS64T128021EDL 3S RAM 2GB DDRII 667 HYNIX HYMP125S64CP8 Y5 RAM 2GB DDRII 667 SAMSUNG M470T5663QZ3 CE6 RAM 2GB DDRII 667 MICRON MT16HTF25664HY 667E1 KN 51203 032 KN 5120B 026 KN 5120G 024 KN 1GB03 014 KN 1GB0G 012 KN 1GB02 036 KN 2GB0G 004 KN 2GB0B
22. b Check for bent or broken pins on the drive motherboard and cable connections c Try an alternate cable if available If the drive works with the new cable the original cable should be replaced 4 Replace the ODD See Disassembly Process on page 44 Chapter 4 USB Failure Rightside If the rightside USB port fails perform the following actions one at a time to correct the problem Do not replace a non defective FRUs Re assemble the USB B cable to ME Check USB B to MB cable Swap USB B Check and USB cable LSB B and cable Swap MiB Modem Function Failure If the internal Modem fails perform the following actions one at a time to correct the problem Do not replace a non defective FRUS d 11 nellconnected 7 Connectituell Connectitwell Replace Modem card odem wire we ll onnected i adem card OK Replaced E Chapter 4 135 Wireless WiMAX Function Failure If the WLAN WiMAX fails perform the following actions one at a time to correct the problem Do not replace a non defective FRUS si OK Check Fis assemble the antenna to WL antenna to WL MS WiMax card NiMax card Swap the antenna Swap WLAN iMac card Swap logic lower Swap MIB Bluetooth Function Failure If the Bluetooth function fails perform the following actions one at a time to correct the problem Do not replace a non defective FRUs K
23. called easy launch buttons They are WLAN Internet email Bluetooth Arcade and Acer Empowering Technology The mail and Web browser buttons are pre set to email and Internet programs but can be reset by users To set the Web browser mail and programmable buttons run the Acer Launch Manager e Empowering Technology o Acer Empowering Technology user eer Ww Email Email application user Programmable user Programmable ts communication NN the Bluetooth function switch Wireless communication Enables disables the wireless function e switch Chapter 1 Touchpad Basics with fingerprint reader The following items show you how to use the touchpad with Acer Bio Protection fingerprint reader ER 1 2 3 4 Move your finger across the touchpad 2 to move the cursor Press the left 1 and right 4 buttons located beneath the touchpad to perform selection and execution functions These two buttons are similar to the left and right buttons on a mouse Tapping on the touchpad is the same as clicking the left button Use Acer Bio Protection fingerprint reader 3 supporting Acer FingerNav 4 way control function only for certain models or the 4 way scroll 3 button only for certain models to scroll up or down and move left or right a page This fingerprint reader or button mimics your cursor pressing on the right scroll bar of Windows applications Execute Quickly click twice Tap twice at the same speed as double c
24. flash process is finished the system restarts with a workable BIOS Update to the latest version BIOS for the system using the regular BIOS flashing process Chapter 5 FRU Field Replaceable Unit List This chapter gives you the FRU Field Replaceable Unit listing in global configurations of TravelMate 4730 4730G Refer to this chapter whenever ordering for parts to repair or for RMA Return Merchandise Authorization Please note that WHEN ORDERING FRU PARTS you should check the most up to date information available on your regional web or channel For whatever reasons a part number change is made it will not be noted on the printed Service Guide For ACER AUTHORIZED SERVICE PROVIDERS your Acer office may have a DIFFERENT part number code from those given in the FRU list of this printed Service Guide You MUST use the local FRU list provided by your regional Acer office to order FRU parts for repair and service of customer machines NOTE To scrap or to return the defective parts you should follow the local government ordinance or regulations on how to dispose it properly or follow the rules set by your regional Acer office on how to return it Chapter 6 149 TravelMate 4730 4730G Exploded Diagrams Main Module D kero KBINTO 002 Drop mee _ 150 Chapter 6 LCD Module 1 Camera Module 57 TQ602 001 ei MIC Cable 23 TQ602 004 i Camera Bracket 33 TQ602 006 MN LC
25. hardware is listed under Other Devices 13 If the Issue is still not resolved see Online Support Information on page 179 Other Failures 140 If the CRT Switch Dock LAN Port external MIC or Speakers PCI Express Card 5 in 1 Card Reader or Volume Wheel fail perform the following general steps to correct the problem Do not replace a non defective FRUs 1 Check Drive whether is OK 2 Check Test Fixture is ok 3 Swap M B to Try Chapter 4 Intermittent Problems Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a hardware defect such as cosmic radiation electrostatic discharge or software errors FRU replacement should be considered only when a recurring problem exists When analyzing an intermittent problem do the following 1 Run the advanced diagnostic test for the system board in loop mode at least 10 times 2 If no error is detected do not replace any FRU 3 If any error is detected replace the FRU Rerun the test to verify that there are no more errors Undetermined Problems The diagnostic problems does not identify which adapter or device failed which installed devices are incorrect whether a short circuit is suspected or whether the system is inoperative Follow these procedures to isolate the failing FRU do not isolate non defective FRU NOTE Verify that all attached devices are supported by the computer NOTE Verify that the power supply being
26. password Re enter Password continue If the new password and confirm new password strings do not match the screen will display the following message Setup Warning Password do not match Re enter Password 32 Chapter 2 Power The Power screen allows the user to configure various CPU and power management options and device wakeup behavior Information Main Advanced Platform Power Management ACPI S3 Wake on PME Wake on Modem Ring Auto wake on S5 Quickly S4 Resume Security Enabled Enabled Enabled Disabled Disabled Exit tem Specific Help These items control various CPU parameters The table below describes the items menus and submenus in this screen Settings in boldface are the default and suggested parameter settings Advanced CPU Enter the Advanced CPU Control menu Control Chapter 2 P States IST Boot performance mode Thermal Mode CMP Support Use XD capability VT Support C States Enhanced C States C State Pop Up Mode C State Pop Down Mode C4 Exit Timing Mode DeepC4 Hard C4E Enable C6 EMTTM Bi directional PROCHOT Dynamic FSB Switching Turbo Mode ACPI 3 0 T States DTS DTS Calibration Thermal Trip Points Setting Fan On Temp Throttle On Temp 33 Platform Power Enter the Platform Power Management e PCI Clock Run Management menu e _CST C4 Latency Value e C4 on C3 Deeper Sleep ACPI S3 Enable or Disable ACPI S1 S3 Sleep
27. the following actions one at a time to correct the problem Do not replace a non defective FRUs Re assemble Check MiB the MIC cable Mic cable to MB Swap MIC wire Check MIC of LCD module wire of LCD module Swap M B Microphone Problems If internal or external Microphones do no operate correctly perform the following actions one at a time to correct the problem 1 a o ga N 130 Check that the microphone is enabled Navigate to Start gt Control Panel gt Hardware and Sound gt Sound and select the Recording tab Right click on the Recording tab and select Show Disabled Devices clear by default The microphone appears on the Recording tab Right click on the microphone and select Enable Select the microphone then click Properties Select the Levels tab Increase the volume to the maximum setting and click OK Test the microphone hardware a Select the microphone and click Configure b Select Set up microphone c Select the microphone type from the list and click Next d Follow the onscreen prompts to complete the test If the Issue is still not resolved see Online Support Information on page 179 Chapter 4 HDD Not Operating Correctly If the HDD does not operate correctly perform the following actions one at a time to correct the problem 1 2 3 2 Str AD 11 Disconnect all external devices Run a complete virus scan using up to date software to ensure the comput
28. used at the time of the failure is operating correctly See Power On Issue on page 124 1 Power off the computer 2 Visually check them for damage If any problems are found replace the FRU 3 Remove or disconnect all of the following devices Non Acer devices Printer mouse and other external devices Battery pack Hard disk drive DIMM CD ROM Diskette drive Module PC Cards Power on the computer Determine if the problem has changed If the problem does not recur reconnect the removed devices one at a time until you find the failing FRU A SE t we If the problem remains replace the following FRU one at a time Do not replace a non defective FRU System board LCD assembly Chapter 4 141 POST Codes Tables Port 80 POST Codes 142 These tables describe the POST codes drivers and keys for the POST The following table details the Port 80 POST codes and drivers used in the POST OemServices Siolnit MonoStatusCode PentiumMCpuPeim PlatformStage 1 Variable Ichinit PlatformStage2 IchSmbusArpDisabled ClockGen OpPresence TcgPei FindFv Dxelpl LightMemoryinit S3ResumeSoftSmi Crc32SectionExtract OemServices EveniLog ScriptSave AcpiS3Save SmartTimer JpegDecoder PcxDecoder PlatformBds MpCpu LegacyMetronome FtwLite Runtime MonotonicCounter WatchDogTimer SecurityStub s a a e Marable a o Smmvarabe for S os rese In 00 Physicaresence M E E E AD 3 Z Ebc 93 10 E i
29. 003 KN 2GB04 001 Thermal Module CPU THERMAL MODULE UMA 60 TQ602 006 60 TQB02 001 CPU THERMAL MODULE DIS SPEAKER R 23 10602 002 SPEAKER L 23 10602 003 MIC SET 23 10602 004 Miscellaneous Laenner EA LE EAT ENVIO mem IO PLATE ID A Chapter 6 16 CO Screw List M2 5 3 NL MA000005WG0 M2 5 5 NL MA000006WG0 MACK25090G0 MACF20001G0 M2 3 NL MA0000060G0 M3 M2 5 3 2 INTEL MA000006C00 3 NL MCDK03030G0 164 Chapter 6 Chapter 6 165 Model Definition and Configuration TravelMate 4730 4730G Series TM4730 842G25Mn TM4730 842G25Mn TM4730 842G25Mn TM4730 842G25Mn TM4730 842G25Mn TM4730 842G25Mn TM4730 842G25Mn TM4730 842G25Mn TM4730 842G25Mn TM4730 842G25Mn TM4730 842G25Mn TM4730 841G16Mn TM4730 841G16Mn TM4730 843G32Mn TM4730 863G32Mn TM4730 841G16Mn Appendix A PA PA PA PA PA PA PA PA PA PA PA AAP AAP AAP Canada ACLA Spanish ACLA Spanish ACLA Portuguese ACLA Portuguese ACLA Spanish ACLA Spanish Wm LX TQ60Z 006 LX TQ60Z 001 LX TQ60Z 002 LX TQ60Z 003 LX TQ60Z 004 LX TQ60Z 005 LX TQ60X 004 TM4730 842G25Mn VB32TRUS1 MC UMACF 1 2G 250 6L 5R_n2_FP_0 3D_MA_EN33 TM4730 842G25Mn VB32TRCA1 MC UMACF 1 2G 250 6L Sp n FP 0 3D MA FR31 TM4730 842G25Mn EM VB32TREA3 MC UMACF 1 2G 250 6L 5R_n2_FP_0 3D MA E
30. 1 SO2GBII6 N320GB5 4 NSM8XS SP3x3M BT 2 0 TCS4E 842G32Mn WXGA K MW G TM4730G N14 1 SO1GBII6 N160GB5 4 NSM8XS SP1x2M N TCS4E 841G16Mn WXGA K MW G TM4730G N14 1 SO1GBII6 N160GB5 4 NSM8XS SP3x3M N TCS4E 841G16Mn WXGA KS MW G TM4730G N14 1 SO2GBII6 SO2GBII N250GB5 4 NSM8XS SP1x2M N TCS4E 864G25Mn WXGA KS MW G TM4730G N14 1 SO1GBII6 SO1GBII N160GB5 4 NSM8XS SP1x2M N TCS4E 842G16Mn WXGA 6 KS MW G S S TM4730G N14 1 SO2GBII6 SOZGBII N320GB5 4 NSM8XS SP3x3M BT 2 0 TCS4E 944G32Mn WXGA S S S 6 N N 6 N N N 6 173 Appendix A Appendix A 174 Test Compatible Components This computer s compatibility is tested and verified by Acer s internal testing department All of its system functions are tested under Windows XP Home Windows XP Pro environment Refer to the following lists for components adapter cards and peripherals which have passed these tests Regarding configuration combination and test procedures please refer to the TravelMate 4730 series Compatibility Test Report released by the Acer Mobile System Testing Department Appendix B 175 Microsoft Windows Vista Environment Test Cover Test Mg A Mg A Mg A Adapter Test DELTA 65W Adapter DELTA 65W 1 7x5 5x11 SADP 65KB DFA LF level 4 DELTA 65W DE Adapter DELTA 65W 1 7x5 5x11 SADP 65KB BFJA LV4 LF for OBL only Audio Codec Test Realtek ALC268 Back Cover Test B Cover Normal w Camera Normal w Camera Battery Test SANYO 6CELL2
31. 56CF 2 1G 160 6L 5R CB_n2_FP_0 3D_MA_SC11 Appendix A TM4730 N14 1 SO2GBII6 842G25Mn WXGA TM4730 N14 1 SO2GBII6 842G25Mn WXGA TM4730 N14 1 SO2GBII6 842G25Mn WXGA TM4730 N14 1 SO2GBII6 842G25Mn WXGA TM4730 N14 1 SO2GBII6 842G25Mn WXGA TM4730 N14 1 SO2GBII6 842G25Mn WXGA N N250GB5 4 NSM8XS SP1x2M N TCS4E MW TM4730 N14 1 SO2GBII6 N 842G25Mn WXGA G N KS N250GB5 4 NSM8XS SP1x2M TCS4E KS MW N250GB5 4 NSM8XS SP1x2M TCS4E KS MW N250GB5 4 NSM8XS SP1x2M TCS4E KS MW N250GB5 4 NSM8XS SP1x2M TCS4E KS MW N250GB5 4 NSM8XS SP1x2M TCS4E KS K K N MW N250GB5 4 NSM8XS SP1x2M N TCS4E MW TM4730 N14 1 SO2GBII6 N250GB5 4 NSM8XS SP1x2M N TCS4E 842G25Mn WXGA MW G TM4730 N14 1 SO2GBII6 N 842G25Mn WXGA G TM4730 N14 1 SO2GBII6 N 842G25Mn WXGA G TM4730 N14 1 SO2GBII6 N 842G25Mn WXGA G N250GB5 4 NSM8XS SP1x2M TCS4E MW N250GB5 4 NSM8XS SP1x2M TCS4E K MW TM4730 N14 1 SO1GBII6 N160GB5 4 NSM8XS SP1x2M TCS4E 841G16Mn WXGA KS MW G TM4730 N14 1 SO1GBII6 N160GB5 4 NSM8XS SP1x2M BT 2 0 TCS4E 841G16Mn WXGA KS MW G TM4730 N14 1 SO2GBII6 SO1GBII N320GB5 4 NSM8XS SP3x3M BT 2 0 TCS4E 843G32Mn WXGA 6 KS MW G TM4730 N14 1 SO2GBII6 SO1GBII N320GB5 4 NSM8XS SP3x3M BT 2 0 TCS4E 863G32Mn WXGA 6 KS MW G TM4730 N14 1 SO1GBII6 N N160GB5 4 NSM8XS SP3x3M BT 2 0 TCS4E 841G16Mn WXGA KS MW TM4730 N14 1 50512MB 50512M N160GB5 4 NSM8XS SP3x3M BT 2 0 TCS4E 841G16Mn WXGA 116 Bll6 KS MW TM4730 N14 1 SO1GBII6 N N160GB5 4
32. 6 AmtbxInvoke O0 CO OemBadgingSupport Chapter 4 143 POST Keys and Messages The following keys are available during POST Enter into Setup Menu 144 Enter into Boot Manager The following messages display during POST CPUID XXXXXX Press F2 go to Setup Utility Press F12 go to Boot Manager Press PXE HOT KEY go to PXE Setup Menu If user pressed F2 CPUID XXXXXX F2 is pressed Go to Setup Utility If user pressed F12 CPUID XXXXXX F12 is pressed Go to Boot Manager If user didn t press any key CPUID XXXXXX Prepare Boot to OS If user pressed PXE HOT KEY CPUID XXXXXX PXE HOT KEY is pressed Go to PXE Setup Menu Chapter 4 Jumper and Connector Locations Top View E JP1 Internal Speaker Conn Left JP2 Internal Speaker Conn Right JP4 Internal Mic Conn analog E E Li s E F ji p d m SS JLVDS1 LVDS Conn JMDC1 MDC Conn JP3 Internal K B Conn JPCM1 PCMCIA Conn SW1 Touch Pad button Left JP5 Function Board Conn SW2 Touch Pad button Right JP6 Button Board Conn South Bridge ICH9M JP7 Touch Pad Board Conn Clock Generator ICS JP8 Finger Printer Board Conn JP10 Bluetooth Conn Chapter 5 145 Bottom View USB Board Conn JSATA2 SATA HDD Conn FAN Conn JMINI1 Mini Card Slot DC in Cable Conn JMINI2 Mini Card Slot WLAN Battery Pin Header connection JDIMM1 with Battery Board sw Headphone out JA
33. Acer s International Traveler s Warranty ITW Returned material authorization procedures An overview of all the support services we offer accompanied by a list of telephone fax and email contacts for all your technical queries We are always looking for ways to optimize and improve our services so if you have any suggestions or comments please do not hesitate to communicate these to us Appendix C 179 180 Appendix C AFLASH Utility 37 Antennas 95 Battery Pack 46 BIOS package 18 ROM size 18 ROM type 18 vendor 18 Version 18 BIOS Supports protocol 18 BIOS Utility 25 37 Advanced 28 Boot 35 Exit 36 Navigating 25 Onboard Device Configuration 31 Power 33 Save and Exit 36 Security 30 System Security 36 Bluetooth module 77 Board Layout Top View 145 brightness hotkeys 14 Cache controller 18 size 18 Camera Module 91 caps lock on indicator 10 Common Problems 124 computer on indicator 10 CPU 86 DIMM Module 51 Display 4 display hotkeys 14 EasyTouch Failure 137 Euro 15 External Module Disassembly Flowchart 45 Features 1 Fingerprint Reader Failure 138 Flash Utility 37 FPC Cable 94 FRU Field Replaceable Unit List 149 Hard Disk Drive Module 34 HDTV Switch Failure 139 Hibernation mode hotkey 14 Hot Keys 12 Indicators 10 Intermittent Problems 141 Internal Microphone Failure 130 Internal Speaker Failure 128 inverter board 90 Jumper and Connector Locations 145
34. B5 4 NSM8XS SP1x2M BT 2 0 TCS4E 842G32Mn WXGA KS MW G TM4730 N14 1 SO2GBII6 SO2GBII N320GB5 4 NSM8XS N BT 2 0 TCS4E 844G32Mi WXGA 6 KS G TM4730 N14 1 50512MB N N160GB5 4 NSM8XS SP3x3M BT 2 0 TCS4E 860516Mn WXGA 116 KS MW G TM4730 N14 1 50512MB N N160GB5 4 NSM8XS SP3x3M BT 2 0 TCS4E 840516Mn 116 KS MW TM4730 N14 1 SO2GBII6 ia N320GB5 4 NSM8XS SP1x2M BT 2 0 TCS4E 844G32Mn SC KS MW TM4730 EN 1 GBII6 GBII N160GB5 4 NSM8XS Fall bei 2 0 ke 842G16Mn EN KS TM4730 N14 1 bom GE N320GB5 4 NSM8XS Es We 2 0 kumil 844G32Mn KS MW TM4730 N14 1 SO1GBII6 SO1GBII N250GB5 4 NSM8XS SP1x2M BT 2 0 TCS4E 842G25Mn WXGA 6 KS MW G 171 Appendix A TM4730 N14 1 SO2GBII6 N N250GB5 4 NSM8XS SP1x2M BT 2 0 TCS4E 842G25Mn WXGA KS MW G TM4730 N14 1 SO2GBII6 SO2GBII N320GB5 4 NBDCB2 SP3x3H BT 2 0 TCS4E 944G32Bn WXGA 6 KS XS MW G TM4730G N14 1 SO2GBII6 N N250GB5 4 NSM8XS SP1x2M BT 2 0 TCS4E 842G25Mn WXGA KS MW G TM4730G N14 1 SO2GBII6 N N250GB5 4 NSM8XS SP1x2M BT 2 0 TCS4E 842G25Mn WXGA KS MW G TM4730G N14 1 SO2GBII6 N N250GB5 4 NSM8XS SP1x2M BT 2 0 TCS4E 842G25Mn WXGA KS MW G TM4730G N14 1 SO2GBII6 N N250GB5 4 NSM8XS SP1x2M BT 2 0 TCS4E 842G25Mn WXGA KS MW G TM4730G N14 1 SO2GBII6 N N250GB5 4 NSM8XS SP1x2M BT 2 0 TCS4E 842G25Mn WXGA KS MW G TM4730G N14 1 SO2GBII6 N N250GB5 4 NSM8XS SP1x2M BT 2 0 TCS4E 842G25Mn WXGA KS MW G TM4730G N14 1 SO2GBII6 N N250GB5 4 NSM8XS SP1x2M BT 2 0 TCS4E 862G25Mn WXGA KS MW G TM4730G N14 1 SO1G
35. BII6 SO1GBII N120GB5 4 NSM8XS SP3x3M BT 2 0 TCS4E 842G12Mn WXGA 6 KS MW TM4730G N14 1 SO1GBII6 N N160GB5 4 NSM8XS SP3x3M BT 2 0 TCS4E 841G16Mn WXGA S MW K TM4730G N14 1 50512MB 50512M N160GB5 4 NSM8XS SP3x3M BT 2 0 TCS4E 841G16Mn WXGA 116 Bll6 KS MW TM4730G N14 1 SO1GBII6 SO1GBII N160GB5 4 NSM8XS SP3x3M BT 2 0 TCS4E 942G16Mn WXGA 6 KS MW TM4730G N14 1 SO1GBII6 SO1GBII N160GB5 4 NSM8XS SP3x3M BT 2 0 TCS4E 942G16Mn WXGA 6 KS MW G TM4730G N14 1 SO2GBII6 N N250GB5 4 NSM8XS SP1x2M BT 2 0 TCS4E 862G25Mn WXGA KS MW G TM4730G N14 1 SO2GBII6 SO1GBII N320GB5 4 NSM8XS SP3x3M BT 2 0 TCS4E 843G32Mn WXGA 6 KS MW TM4730G N14 1 SO2GBII6 SO1GBII N320GB5 4 NSM8XS SP3x3M BT 2 0 TCS4E 863G32Mn WXGA 6 KS MW TM4730G N14 1 SO2GBII6 SO1GBII N320GB5 4 NSM8XS SP3x3M BT 2 0 TCS4E 843G32Mn WXGA 6 KS MW TM4730G N14 1 SO2GBII6 SO1GBII N320GB5 4 NSM8XS SP3x3M BT 2 0 TCS4E 843G32Mn WXGA 6 KS MW TM4730G N14 1 SO2GBII6 SO1GBII N320GB5 4 NSM8XS SP3x3M BT 2 0 TCS4E 863G32Mn WXGA 6 KS MW TM4730G N14 1 SO2GBII6 SO1GBII N320GB5 4 NSM8XS SP3x3M BT 2 0 TCS4E 863G32Mn WXGA 6 KS MW TM4730G N14 1 SO1GBII6 SO1GBII N250GB5 4 NSM8XS SP1x2M BT 2 0 TCS4E 842G25Mn WXGA 6 KS MW Appendix A 172 TM4730G N14 1 SO2GBII6 SOZGBII N320GB5 4 NSM8XS SP3x3M BT 2 0 TCS4E 864G32Mn WXGA KS MW TM4730G N14 1 SO2GBII6 N250GB5 4 NSM8XS SP3x3M BT 2 0 TCS4E 942G25Mn WXGA K M TM4730G N14 1 SO1GBII6 N160GB5 4 NSM8XS SP3x3M BT 2 0 TCS4E 841G16Mn WXGA K M Fm M W W K W TM4730G N14
36. CK U36 Audio Codec ALC268 JSATA1 SATA ODD Conn 146 Chapter 5 Clearing Password Check and BIOS Recovery This section provide you the standard operating procedures of clearing password and BIOS recovery for TravelMate 4730 4730G TravelMate 4730 4730G provide one Hardware Open Gap on main board for clearing password check and one Hotkey for enabling BIOS Recovery Clearing Password Check Hardware Open Gap Description R376 Clear CMOS Jumper Memory bay MBCTEST0018150008916 QI HA 2099487000025 IA 461 552BOLO 1 Steps for Clearing BIOS Password Check If users set BIOS Password Supervisor Password and or User Password for a security reason BIOS will ask the password during systems POST or when systems enter to BIOS Setup menu However once it is necessary to bypass the password check users need to short the HW Gap to clear the password by the following steps Power Off a system and remove HDD AC and Battery from the machine Open the back cover of the machine and find out the HW Gap on M B as picture Use an electric conductivity tool to short the two points of the HW Gap Plug in AC keep the short condition on the HW Gap and press Power Button to power on the system till BIOS POST finish Then remove the tool from the HW Gap Restart system Press F2 key to enter BIOS Setup menu If there is no Password request BIOS Password is cleared Otherwise please follow the steps and try a
37. Check B cable we connect e Re assemble BT Cable DK OK PR Check BT cable gt MG Swap BT cable Check BT ox t OK Ps SE Check ET du a See ag HG Adel Swap logic lower Swap M B 136 Chapter 4 Robson Module Failure If the Robson Module fails perform the following actions one at a time to correct the problem Do not replace a non defective FRUs Robson card Connect well connected it well Robson card OK gt Swap Robson card Replace WB EasyTouch Button Failure If the Acer EasyTouch buttons fail perform the following actions one at a time to correct the problem Do not replace a non defective FRUs Re assemble Check the LELYE FFC LELYE ta ta MB ME FFC Swap The LED Check LED B and FFC Swap MiB Chapter 4 137 Fingerprint Reader Failure If the Fingerprint Reader fails perform the following actions one at a time to correct the problem Do not replace a non defective FRUs Re assemble Check MB the FAP FFC to FP FFC to MB Swap Logic Check Logic lowerfLogic Upper Lower upper Swap MiB Thermal Unit Failure If the Thermal Unit fails perform the following actions one at a time to correct the problem Do not replace a non defective FRUS an power wire well connected Connectitwell Ho Replacetan Replace CRU CPU heatsinkw ell seated Replace B 138 Chapter 4 HDMI Switch Failure If
38. D Bracket 33 TQ602 004 Right 3 LCD Cable 50 TQ602 009 9 Antenna Right 50 TQ602 006 LCD Bracket 33 TQ602 005 Inverter Board 19 TQ602 001 Left Antenna Left 50 TQ602 007 11 LCD Module LK 14105 019 LCD Bezel 60 TQ602 005 Chapter 6 154 TravelMate 4730 4730G FRU List Adapter BATTERY LI ION 6CELLS 4 4KAH SANYO 3S2P BT 00603 044 BATTERY LI ION 9CELLS 7 2KAH SONY 3S3P BT 00904 003 POWER BUTTON BOARD FUNCTION BOARD 55 TQ602 002 FINGER PRINT BOARD 55 TQ602 003 Battery 55 TQ602 001 BLUETOOTH BOARD 54 TQ602 001 MODEM BOARD Lite on FX 22500 021 USB BOARD 55 T1Q602 005 DI Q O Wu O 152 VGA BOARD NB9MGS256MB VG 9MG06 002 HALF MINI CARD 533AN_HMWG INTEL KI SPMO1 001 Chapter 6 HDMI BOARD UMA 55 TQ602 006 BLUE TOOTH CABLE 50 TQ602 001 HALF MINI CARD 512AN_HMWG INTEL KI SPMO1 003 RJ11 CABLE 50 TQ602 002 USB CABLE 50 TQ602 003 DC IN CABLE 65W UMA 50 TQ602 004 DC IN CABLE 90W DIS 50 TQ602 005 ANTENNA R 50 TQ602 006 ANTENNA L 50 TQ602 007 BE T P FFC 50 TQ602 008 19 Q Cable POWER CORD US 3 PIN POWER CORD EU 3 PIN POWER CORD AUS 3 PIN POWER CORD UK 3 PIN POWER CORD CHINA 3 PIN POWER CORD SWISS 3 PIN POWER CORD ITALIAN 3 PIN POWER CORD DENMARK 3 PIN POWER CORD JP 3 PIN POWER CORD SOUTH AFRICA 3 PIN POWER CORD KOERA 3 PIN POWER CORD ISRAEL 3 PIN POWER CORD INDIA 3 PIN POWER CORD TWN 3 PIN Case Cover Bracket A
39. LCD Module Reassembly Procedure Replacing the LCD Panel 1 Align the LCD brackets with the eight screw holes four on each side on the LCD Panel as shown 2 Secure the LCD brackets to the LCD panel Chapter 3 97 4 Replace the MIC cable under the mylar tab strips and replace the MIC as shown Secure the cable by pressing down on the strips 5 Replace the antenna cables and assembly 6 Replace the tabs securing the left and right antennas to the LCD module 7 Replace the strips holding the antenna cables in place Ensure the cables are free from obstructions 98 Chapter 3 8 Secure the cable by pressing down on the securing 9 Align the hinges with the LCD back cover and strip replace the LCD panel Mis 10 Replace the camera board in the bracket 11 Replace the securing screw on the camera board 13 Replace the two securing screws on the Camera Module bracket as shown Chapter 3 99 14 Connect the Camera Module cable as shown 15 Connect the right Inverter board cable as shown ER d 16 Connect the left Inverter board cable as shown 17 Replace the adhesive strips on the left and right sides of the Inverter board as shown NOTE Tuck the cables securely to prevent damage to the cables or module 100 Chapter 3 Replacing the LCD Bezel 1 Align the edge of the bezel with the bottom cover and replace the LCD Module Chapter 3 101 Main Module Reassembly Procedure
40. LCD module LCD Module Red callout LCD Module Blue callout 8 Carefully remove the LCD module from the chassis la Ss LR im 66 Chapter 3 Removing the Upper Cover 1 See Removing the Battery Pack on page 46 2 See Removing the LCD Module on page 65 3 Turn the computer over Remove the sixteen screws on the bottom panel gt n e Chapter 3 67 4 Turn the computer over and disconnect the seven cables from the mainboard as shown A B ma 1 TA ti CTO AA C F siti 3 Le gt E Lam y E D Disconnect A as shown If necessary remove FFC G Pull back the securing strip and disconnect B and C before beginning as shown o e E Le Remove the antenna cables from the housing and Release the securing latches and disconnect E as pull back away from the upper cover shown LLI WI au D Eu TN 68 Chapter 3 Disconnect the Power Board FFC E first before Release the securing latches and disconnect F as removing FFC D Pull back the locking latches to shown release D mun HIH ONE LI INK UN T Stee Size Quantity Screw Type Upper Cover M2 5 9 NL 1 lm Chapter 3 69 6 Grasp the top left corner first and pry the cover off t off the lower cover a 8 Moveto the bottom right corner and pry it up 70 Chapter 3 9 The Upper Cover can now be removed from the lower base Rem
41. MB no on board memory Supports maximum memory size 4G for 64bit OS with two 2GB SODIMM Supports DIMM type Two DDR SODIMM Supports DIMM Speed DDR 11 667 only GL 667 800 GM PM SDRAM Memory module combinations You can install memory modules in any combinations as long as they match the above specifications Memory Combinations OMB OM OM 256MB 256MB 256MB 256MB 512MB 512MB 512MB 512MB 1024MB 1024MB 1024MB 1024MB 1024MB 2048MB 2048MB 2048MB 2048MB 2048MB 512MB 1024MB 2048MB 256MB 512MB 1024MB 2048MB 256MB 512MB 1024MB 2048MB OM 256MB 512MB 1024MB 2048MB OM 256MB 512MB 1024MB 2048MB NOTE Above table lists some system memory configurations You may combine DIMMs with various capacities to form other combinations On above table the configuration of slot 1 and slot 2 could be reversed Chapter 1 19 20 LAN Interface LAN Chipset BROADCOM BCM5764M LAN connector type RJ 45 LAN connector location Left side Bluetooth Interface 80dBm 0 1 BER Max Wireless Module 802 11b g Vendor and Model Broadcom BCM4312 Module Wireless LAN Standards IEEE 802 11b 11g standard Operating Frequency 2 400 2 483 5 GHZ ISM band WLAN Data Rate 802 119 54Mbps with fall back of 36 48 24 18 12 9 6Mbps 802 11b 11g with fall back rates of 11 5 5 2 and 1Mbps Modulation Schemes 802 119 OFDM DQPSK DBPSK and CCK 802 11b DQPSK DBPSK and CCK WiFi WiMAX Combo Module 2 3 2
42. Mi VB32TREUS MC UMACF 2 2G 320 BT 9L 5R CB_FP_0 3D_MA_PL11 Appendix A TM4730 860516Mn TM4730 840516Mn TM4730 844G32Mn TM4730 842G16Mn TM4730 844G32Mn TM4730 842G25Mn TM4730 842G25Mn TM4730 944G32Bn TM4730G 842G25Mn TM4730G 842G25Mn TM4730G 842G25Mn TM4730G 842G25Mn TM4730G 842G25Mn TM4730G 842G25Mn TM4730G 862G25Mn TM4730G 842G12Mn TM4730G 841G16Mn TM4730G 841G16Mn TM4730G 942G16Mn Appendix A AAP AAP AAP AAP AAP Eastern Europe ACLA Portuguese ACLA Spanish ACLA Spanish Australia New Zealand Thailand Thailand LX TQBOZ 003 Thailand LX TQ60C 003 LX TQ60C 004 LX TQBOZ 004 1 512 160 BT 6L 5R CB_n3_FP_0 3D_MA_EN11 TM4730 840516Mn LINPUSTSG1 UMACF 1 512 160 BT 6L 5R CB n3 FP 0 3D MA ENTI TM4730 844G32Mn VB32TREU5 MC UMACF 2 2G 320 BT 9L 5R CB n2 FP 0 3D MA PI TM4730 842G16Mn EM VB32TRTH1 MC UMACF 2 1G 160 BT 6L 5R_n3_FP_0 3D_MA_TH23 TM4730 844G32Mn VB32TWW1 MC UMACF 2 2G 320 BT 6L 5R CB_n3_FP_0 3D_MA_EN11_Singapore TM4730 842G25Mn EM VHP32TRME2 MC UMACF 2 1G 250 BT 6L 5R CB n2 EP 0 3D MA AR23 TM4730 842G25Mn VB32TRCZ2 MC UMACF 1 2G 250 BT 6L 5R CB_n2_FP_0 3D_MA_SK11 TM4730 944G32Bn VHP32TWW1 MC 9MGSHM256CF 2 2G 320 BT 6L 5R CB n3 FP 0 3D MA ENTI TM4730G 842G25Mn VHP32TRTW1 MC 9MGSHM256CF 1 2G 250 BT 6L 5R CB_n2 FP_0 3D
43. S22 TM4730 842G25Mn VB32TRCA1 MC UMACF 1 2G 250 6L 5R_n2_FP_0 3D MA FR32 TM4730 842G25Mn EM VB32TREA1 MC UMACF 1 2G 250 6L 5R_n2_FP_0 3D_MA_ES23 TM4730 842G25Mn EM VB32TRXC1 MC UMACF 1 2G 250 6L 5R_n2 FP 0 3D MA XC25 TM4730 842G25Mn VHP32TRUS1 MC UMACF 1 2G 250 6L 5R CB_n2_FP_0 3D_MA_EN32 TM4730 842G25Mn VHP32TRCA2 MC UMACF 1 2G 250 6L 5R CB n2 FP 0 3D MA FR31 TM4730 842G25Mn EM VHP32TRXC1 MC UMACF 1 2G 250 6L 5R CB n2 FP 0 3D MA XC22 TM4730 842G25Mn EM VHP32TREA1 MC UMACF 1 2G 250 6L 5R CB n2 FP 0 3D MA ES22 TM4730 842G25Mn EM VHP32TREA3 MC UMAGF 1 2G 250 6L 5R CB n2 FP 0 3D MA ES21 TM4730 841G16Mn VHB32TRCN1 MC UMACF 1 1G 160 6L 5R CB n2 EP 0 3D MA SCH TM4730 841G16Mn VHB32TRHK2 MC UMACF 1 1G 160 BT 6L 5R CB n2 EP 0 3D MA ZH31 TM4730 843G32Mn VHP32TRSG1 MC UMACF 2G 1G 320 BT 6L 5R CB n3 FP 0 3D MA EN12 TM4730 863G32Mn VHP32TRSG1 MC UMACF 2G 1G 320 BT 6L 5R CB n3 FP 0 3D MA EN12 TM4730 841G16Mn LINPUSTTH1 UMACF 1 1G 160 BT 6L 5R_n3_FP_0 3D_MA_EN11 166 TM4730 841G16Mn TM4730 841G16Mn TM4730 861G16Mn TM4730 841G12Mn TM4730 941G16Mn TM4730 842G32Mn TM4730 862G32Mn TM4730 861G25Mn TM4730 844G32Mn TM4730 864G32Mn TM4730 842G32Mn TM4730 844G32Mn TM4730 864G32Mn TM4730 862G32Mn TM4730 842G32Mn TM4730 842G25Mn TM4730 841G25Mn TM4730 842G32Mn TM4730 844G32Mi 167 A LX TQ60Z 011 East
44. Security 30 The Security screen contains parameters that help safeguard and protect your computer from unauthorized use us Viel dE Un AN RE Security Edo ste tem Specific Help Supervisor Password Is Clear Install or Change the User Password Is Clear password and the length HDD Password Is Clear of password must be less than eight words Set User Password Set Hdd Password Power on password Enabled The table below describes the parameters in this screen Settings in boldface are the default and suggested parameter settings Supervisor Password Is Shows the setting of the Supervisor password Clear or Set User Password Is Shows the setting of the user password Clear or Set HDD Password Is Shows the setting of the hard disk password Clear or Set Set Supervisor Password Press Enter to set the supervisor password When set this password protects the BIOS Setup Utility from unauthorized access The user can not either enter the Setup menu nor change the value of parameters Set User Password Press Enter to set the user password When user password is set this password protects the BIOS Setup Utility from unauthorized access The user can enter Setup menu only and does not have right to change the value of parameters Set HDD Password Enter HDD Password Power on password Defines whether a password is required or not while Enabled or the events defined in this group happened The Disabled following sub options
45. TRVN1 MC 9MGSHM256CF 2 1G 160 BT 6L 5R CB n3 FP 0 3D MA EN15 TM4730G 862G25Mn VHP32TRTW1 MC 9MGSHM256CF 1 2G 250 BT 6L 5R CB n2 FP 0 3D MA TC11 TM4730G 843G32Mn VHP32TRSG1 MC 9MGSHM256CF 2G 1G 320 BT 6L 5R_n3_FP_0 3D MA EN12 TM4730G 863G32Mn VHP32TRSG1 MC 9MGSHM256CF 2G 1G 320 BT 6L ep n FP 0 3D MA EN12 TM4730G 843G32Mn VB32TRSG1 MC 9MGSHM256CF 2G 1G 320 BT 6L 5R_n3_FP_0 3D_MA_EN12 TM4730G 843G32Mn VB32TRSG1 MC 9MGSHM256CF 2G 1G 320 BT 6L Sp n EP 0 3D MA EN13 TM4730G 863G32Mn VB32TRSG1 MC 9MGSHM256CF 2G 1G 320 BT 6L ep n FP 0 3D MA EN12 TM4730G 863G32Mn VB32TRSG1 MC 9MGSHM256CF 2G 1G 320 BT 6L 5R_n3_FP_0 3D_MA_EN13 TM4730G 842G25Mn VHB32TRAU1 MC 9MGSHM256CF 2 1G 250 BT 9L 5R_n2_FP_0 3D_MA_EN12 TM4730G 864G32Mn VB32TRSG1 MC 9MGSHM256CF 2 2G 320 BT 6L 5R_n3_FP_0 3D_MA_EN13 TM4730G 942G25Mn EM VB32TRTH1 MC 9MGSHM256CF 1 2G 250 BT 6L 5R_n3_FP_0 3D_MA_TH23 TM4730G 841G16Mn EM VB32TRTH1 MC 9MGSHM256CF 1 1G 160 BT 6L 5R_n3_FP_0 3D_MA_TH23 TM4730G 944G32Mn VB32TRSG1 MC 9MGSHM256CF 2 2G 320 BT 6L 5R_n3_FP_0 3D_MA_EN13 TM4730G 842G32Mn VHP32TRHK2 MC 9MGSHM256CF 1 2G 320 BT 6L 5R CB_n3_FP_0 3D_MA_ZH31 TM4730G 841G16Mn VHP32TRCN1 MC 9MGSHM256CF 1 1G 160 6L 5R CB n2 FP_0 3D_MA_SC11 TM4730G 841G16Mn VHP32TRCN1 MC 9MGSHM256CF 1 1G 160 6L 5R CB_n3_FP_0 3D_MA_SC11 TM4730G 864G25Mn VHP32TRCN1 MC 9MGSHM256CF 2 2G 250 6L 5R CB n2 FP 0 3D MA SGC11 TM4730G 842G16Mn VHP32TRCN1 MC 9MGSHM2
46. TravelMate 4730 4730G Series Service Guide Service guide files and updates are available on the ACER CSD web for more information please refer to http csd acer com tw PRINTED IN TAIWAN Revision History Please refer to the table below for the updates made on TravelMate 4730 4730G Series service guide Copyright Copyright 2008 by Acer Incorporated All rights reserved No part of this publication may be reproduced transmitted transcribed stored in a retrieval system or translated into any language or computer language in any form or by any means electronic mechanical magnetic optical chemical manual or otherwise without the prior written permission of Acer Incorporated Disclaimer The information in this guide is subject to change without notice Acer Incorporated makes no representations or warranties either expressed or implied with respect to the contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular purpose Any Acer Incorporated software described in this manual is sold or licensed as is Should the programs prove defective following their purchase the buyer and not Acer Incorporated its distributor or its dealer assumes the entire cost of all necessary servicing repair and any incidental or consequential damages resulting from any defect in the software Acer is a registered trademark of Acer Corporation Intel is a registered trademark of Intel Co
47. _MA TC11 TM4730G 842G25Mn VHP32TRUS1 MC 9MGSHM256CF 1 2G 250 BT 6L 5R CB n2 FP 0 3D MA EN32 TM4730G 842G25Mn VHP32TRCA2 MC 9MGSHM256CF 1 2G 250 BT 6L 5R CB n2 EP 0 3D MA FR31 TM4730G 842G25Mn EM VHP32TRXC1 MC 9MGSHM256CF 1 2G 250 BT 6L 5R CB n2 EP 0 3D MA XC22 TM4730G 842G25Mn EM VHP32TREA1 MC 9MGSHM256CF 1 2G 250 BT 6L 5R CB n2 FP 0 3D MA ES22 TM4730G 842G25Mn EM VHP32TREA3 MC 9MGSHM256CF 1 2G 250 BT 6L 5R CB n2 FP_0 3D MA ES21 TM4730G 862G25Mn VB32TRUS1 MC 9MGSHM256CF 1 2G 250 BT 6L 5R CB_n2_FP_0 3D_MA_EN33 TM4730G 842G12Mn VB32TRAU1 MC 9MGSHM256CF 2 1G 120 BT 9L 5R_n3_FP_0 3D_MA_EN13 TM4730G 841G16Mn LINPUSTTH1 9MGSHM256CF 1 1G 160 BT 6L 5R_n3_FP_0 3D_MA_EN11 TM4730G 841G16Mn EM VB32TRTH1 MC 9MGSHM256CF 2 512 160 BT 6L 5R_n3_FP_0 3D_MA_TH23 TM4730G 942G16Mn EM VB32TRTH1 MC 9MGSHM256CF 2 1G 160 BT 6L 5R_n3_FP_0 3D_MA_TH23 TM4730 860516Mn LINPUSTSG1 UMACF 168 TM4730G 942G16Mn TM4730G 862G25Mn TM4730G 843G32Mn TM4730G 863G32Mn TM4730G 843G32Mn TM4730G 843G32Mn TM4730G 863G32Mn TM4730G 863G32Mn TM4730G 842G25Mn TM4730G 864G32Mn TM4730G 942G25Mn TM4730G 841G16Mn TM4730G 944G32Mn TM4730G 842G32Mn TM4730G 841G16Mn TM4730G 841G16Mn TM4730G 864G25Mn TM4730G 842G16Mn 169 Vietnam GCTWN Australia New Zealand LX TQBOZ 009 LX TQBOX 010 TM4730G 942G16Mn EM VB32
48. adgets lt gt lt L gt Lock your computer if you are connected to a network domain or switch users if you re not connected to a network domain lt amp gt lt M gt Minimizes all windows lt amp gt lt R gt Open the Run dialog box lt amp gt lt T gt Cycle through programs on the taskbar lt amp gt lt U gt Open Ease of Access Center lt amp gt lt X gt Open Windows Mobility Center lt amp gt lt BREAK gt Display the System Properties dialog box lt amp gt lt SHIFT M gt Restore minimized windows to the desktop SCH lt TAB gt Cycle through programs on the taskbar by using Windows Flip 3 D lt amp gt lt SPACEBAR gt Bring all gadgets to the front and select Windows Sidebar lt CTRL gt lt amp gt lt F gt Search for computers if you are on a network lt CTRL gt SCH lt TAB gt Use the arrow keys to cycle through programs on the taskbar by using Windows Flip 3 D Note Depending on your edition of Windows Vista some shortcuts may not function as described Application Thiskey has the same effect as clicking the right mouse button it opens the 5 key application s context menu Chapter 1 Hot Keys The computer employs hotkeys or key combinations to access most of the computer s controls like screen brightness volume output and the BIOS utility To activate hot keys press and hold the lt Fn gt key before pressing the ot
49. are all requires the Supervisor password for changes and should be grayed out if the user password was used to enter setup NOTE When you are prompted to enter a password you have three tries before the system halts Don t forget your password If you forget your password you may have to return your notebook computer to your dealer to reset it Chapter 2 Setting a Password Follow these steps as you set the user or the supervisor password 1 Use the f and 4 keys to highlight the Set Supervisor Password parameter and press the Enter key The Set Supervisor Password box appears Set Supervisor Password Enter New Password Confirm New Password 2 Type a password in the Enter New Password field The password length can not exceeds 8 alphanumeric characters A Z a z 0 9 not case sensitive Retype the password in the Confirm New Password field IMPORTANT Be very careful when typing your password because the characters do not appear on the screen 3 Press Enter After setting the password the computer sets the User Password parameter to Set 4 If desired you can opt to enable the Password on boot parameter 5 When you are done press F10 to save the changes and exit the BIOS Setup Utility Removing a Password Follow these steps 1 Usethe and 4 keys to highlight the Set Supervisor Password parameter and press the Enter key The Set Password box appears Set Supervisor Password Enter c
50. attery Remove SD Dummy Remove WLAN Screw List WLAN Cover M2 5 8 Remove DIMMS ODD Bracket M2 3 NL 5 8 NL NL 5 8 NL 3 NL 5 5 NL Chapter 3 Remove HDD ODD Remove NewCard Dummy Remove 45 Removing the Battery Pack 1 Turn computer over 2 Slide the battery lock unlock latch to the unlock position 3 Slide and hold the battery release latch to the release position 1 then slide out the battery pack from the main unit 2 46 Chapter 3 Removing the SD dummy card 1 Push the SD dummy card all the way in to eject it 2 Pull it out from the slot Chapter 3 47 Removing the NewCard dummy card 1 Push the NewCard eject button to eject it then push it all the way in to eject the NewCard dummy 2 Pullit out from the slot 48 Chapter 3 Removing the Lower Covers 1 See Removing the Battery Pack on page 46 2 See Removing the SD dummy card on page 47 3 See Removing the NewCard dummy card on page 48 4 Loosen the five captive screws in the Memory HDD and WLAN bays as shown Memory Cover HDD Cover WLAN Cover 5 Carefully open the memory cover 6 Remove the HDD cover as shown Chapter 3 49 7 Remove the WLAN cover as shown 50 Chapter 3 Removing the DIMM Modules 1 See Removing the Battery Pack on page 46 2 Remove the Memory Module cover See Removing the Lower Covers
51. cing the LCD Module 113 Replacing the Antenna Cables 115 Replacing the Keyboard 117 Replacing the Switch Cover 117 Replacing the WLAN Module 119 Replacing the Hard Disk Drive Module 119 Replacing the DIMM Modules 120 Replacing the ODD Module 121 Replacing the Lower Covers 121 Replacing the NewCard and SD Card Trays 122 VIII Table of Contents Troubleshooting 123 Common Problems siti aed a ait chook annie A heed aed Mc e ados 123 Power On ISSUE Le sl Nr RR Be ns ode ein 124 No Display ISSUE usa parere ARA DARA Pe 125 Random Loss of BIOS Settings 126 Bea E A M oust Be Bern we ae Lei det 127 Built In Keyboard Failure 2 127 TouchpadiFallUfe PR asi de e dS abe ee eae sedi 128 Internal Speaker Failure 6 ee eens 128 Internal Microphone Failure 2 130 HDD Not Operating Correctly 131 ODD Fale sorna ar AREA L a 132 USB Failure Rig tside celia os aa it 135 Modem Function Failure
52. d press down to lock in place i ITMITMIMEI LILI FILI ELIA SUN enee ci A H mr mA ir E H 8 Ka 120 Chapter 3 Replacing the ODD Module 1 With the ODD tray in the eject position replace the 2 Turn the ODD over and replace the three securing ODD cover on the new ODD Module SCrews 3 Slide Module in chassis and press until Module is 4 Replace the single securing screw as shown flush with chassis Replacing the Lower Covers 1 Replace the Memory Cover 2 Replace the two securing screws to lock in place E MO Y Chapter 3 191 3 Replace the WLAN Cover 4 Replace the screw to secure in place 5 Replace HDD Cover 6 Replace the two screws to secure in place TER SETE ERE Replacing the NewCard and SD Card Trays 1 Insert the NewCard and push into the slot until 2 Insert the SD Card and push into the slot until flush flush with the chassis cover with the chassis cover 122 Chapter 3 Troubleshooting Common Problems Use the following procedure as a guide for computer problems NOTE The diagnostic tests are intended to test only Acer products Non Acer products prototype cards or modified options can give false errors and invalid system responses 1 Obtain the failing symptoms in as much detail as possible 2 Verify the symptoms by attempting to re create the failure by running the diagnostic test or by repeating the same operati
53. e Replace the HDD See Disassembly Process on page 44 Chapter 4 131 ODD Failure If the ODD fails perform the following actions one at a time to correct the problem Do not replace a non defective FRUs CD ROM driver installed hstallit Seat tuell Replace CDC O R OM disc Replace DOC O R OM module Feplacent E ODD Not Operating Correctly 132 If the ODD exhibits any of the following symptoms it may be faulty Audio CDs do not plav when loaded DVDs do not plav when loaded Blank discs do not burn correctly DVD or CD plav breaks up or jumps Optical drive not found or not active Not shown in Mv Computer or the BIOS setup LED does not flash when the computer starts up The trav does not eject Access failure screen displavs The ODD is noisv Perform the following general solutions one at a time to correct the problem 1 2 3 Reboot the computer and retry the operation Try an alternate disc Navigate to Start gt Computer Check that the ODD device is displayed in the Devices with Removable Storage panel Navigate to Start gt Control Panel gt System and Maintenance System Device Manager a Double click IDE ATA ATAPI controllers If a device displays a down arrow right click on the device and click Enable b Double click DVD CD ROM drives If the device displays a down arrow right click on the device and click Enable Chapter 4 c Check that there are no yell
54. e visible through the mainboard Chapter 3 105 Replacing the Modem Module 1 Align the screw sockets and replace the modem 2 Replace the two securing screws module and insert the module in mainboard HIT Ra moli d I Laera 0041 100018 VO MI W92CI89 O8L 100 0000010000 YA 3 Connect the modem cable as shown S Kaes n Replacing the USB Board 1 Replace the USB board on the lower base and secure with the single screw provided 2 With the mainboard removed from the lower base replace the USB cable 106 Chapter 3 Replacing the Bluetooth Board 1 Position the module over the aligning pins and 2 Replace the bluetooth cable as shown insert in place KE j e i 1 on Lis n siae GECH ua E IS men E Replacing the Right Speaker Module 1 Replace the speaker module on the lower cover as shown Chapter 3 107 2 Replace the two securing screws 108 Chapter 3 Replacing the Launch Board 1 Insert the left edge of the Launch Board into place 2 Replace the two securing screws and pivot the board to replace in the lower base jU Chapter 3 109 Replacing the Finger Print Reader 1 Replace the Finger Print Reader board in the upper cover TE al ss ei l E ka x 2 Replace the bracket as shown 3 Replace the single securing screw ATT qx SA y gt DS i n 1 qa LA Se eS a Ee a q F at i A E gt
55. e click DVD CD ROM drives Right click DVD drive and click Properties then click the DVD Region tab o 9 H B Select the region suitable for the media inserted in the drive Discs Do Not Burn Properly If discs can not be burned perform the following actions one at a time to correct the problem 1 Ensure that the default drive is record enabled a Navigate to Start gt Computer and right click the writable ODD icon Click Properties b Select the Recording tab In the Desktop disc recording panel select the writable ODD from the drop down list c Click OK Ensure that the software used for burning discs is the factory default If using different software refer to the software s user manual Playback is Choppy If playback is choppy or jumps perform the following actions one at a time to correct the problem 1 Check that system resources are not running low a Try closing some applications b Reboot and try the operation again Check that the ODD controller transfer mode is set to DMA a Navigate to Start gt Control Panel System and Maintenance System Device Manager b Double click IDE ATA ATAPI controllers then right click ATA Device 0 c Click Properties and select the Advanced Settings tab Ensure that the Enable DMA box is checked and click OK Chapter 4 133 134 d Repeat for the other ATA Devices shown if applicable Drive Not Detected If Windows cannot detect the drive perform the follow
56. e default an 28 d suggested parameter settings Boot Enter the Boot Configuration menu e Numlock Configuration e Zip Emulation Type Peripheral Enter the Peripheral Configuration menu Serial Port A Configuration Infrared Port Azalia Lan IDE Enter the IDE Configuration menu IDE Controller Configuration HDC Configure as ACHI Option ROM Support SATA Port 0 1 4 and 5 Hotplug Channel 1 to 4 Master and Slave Video Enter the Video Configuration menu PEG Aperture Size Configuration ASPM Extended Synch Chapter 2 USB Configuration Chipset Configuration ACPI Table Features Control Express Card PCI Express Root Port 1 to 6 ASF Configuration Chapter 2 Enter the USB Configuration menu Enter the Chipset Configuration menu Enter the ACPI Table Features Control menu Disable or Enable the Express Card solution for windows Standby and Hibernation Enter the PCI Port 1 to 6 configuration menus Enter the ASF Configuration menu USB Driver Select EHCI 1 and 2 UHCI 1 to 5 Per Port Control USB Port 1 to 11 Port 80h Cycles DMI Link ASPM Control PCI Latency Timer VT d FACP C2 Latency Value FACP C3 Latency Value FACP RTC S4 Wakeup APIC IO APIC Mode HPET Support Base Address select VC1 Enable ASPM URR FER NFER CER CTO SEFE SENFE SECE PME Interrupt PME SCI Hot Plug SCI Mini Watchdog Timeout BIOS Boot Timeout OS Boot Timeout Power on wait time 29
57. ee Removing the Keyboard on page 60 3 Disconnect the Launch Board cable from the mainboard 4 Remove the two securing screws from the Launch Board NOTE The right hand securing screw is shared by the Power Board Chapter 3 Le i EE Em S _ e o L x ER e a fu I step size amy Sorew Type Launch Board M2 3 2 Removing the Antenna 1 See Removing the WLAN Module on page 52 2 Remove the Antenna Cables from the securing guides as shown A A L e Bonora NO KEE 3 Turn the computer over remove the adhesive tape and disconnect the FCC cables to expose the antenna cables underneath I AI Al Res ili y Chapter 3 63 4 Secure the FFC cable out of the way using the adhesive tape 5 Turn the computer over and push the cables through the underside of the chassis 7 Remove the Antenna Cables from the housing well as shown NOTE Place the cables to one side to avoid damage 64 Chapter 3 Removing the LCD Module Remove the Battery Pack See Removing the Battery Pack on page 46 Remove the Lower Covers See Removing the Lower Covers on page 49 Remove the WLAN Module See Removing the WLAN Module on page 52 Remove the Antenna See Removing the Antenna on page 63 Remove the two securing screws from the bottom of the chassis LPS NS Chapter 3 65 7 Remove the four securing screws two on each side connecting the
58. er is virus free Run the Windows Vista Startup Repair Utility insert the Windows Vista Operating Svstem DVD in the ODD and restart the computer When prompted press any key to start to the operating system DVD a b c The Install Windows screen displavs Click Next d Select Repair vour computer e The Svstem Recoverv Options screen displavs Click Next f Select the appropriate operating system and click Next NOTE Click Load Drivers if controller drives are required g Select Startup Repair h Startup Repair attempts to locate and resolve issues with the computer I When complete click Finish If an issue is discovered follow the onscreen information to resolve the problem Run the Windows Memory Diagnostic Tool For more information see Windows Help and Support Restart the computer and press F2 to enter the BIOS Utility Check the BIOS settings are correct and that CD DVD drive is set as the first boot device on the Boot menu Ensure all cables and jumpers on the HDD and ODD are set correctly Remove any recently added hardware and associated software Run the Windows Disk Defragmenter For more information see Windows Help and Support Run Windows Check Disk by entering chkdsk r from a command prompt For more information see Windows Help and Support Restore system and file settings from a known good date using System Restore If the issue is not fixed repeat the preceding steps and select an earlier time and dat
59. ern LX TQ60Z 019 Europe TM4730 841G16Mn EM VB32TRTH1 MC UMAGF 2 512 160 BT 6L 5R_n3_FP_0 3D_MA_TH23 TM4730 841G16Mn EM VB32TRPH1 MC UMACF 1 1G 160 BT 6L 5R_n3_FP_0 3D_MA_EN16 TM4730 861G16Mn EM VB32TRPH1 MC UMACF 1 1G 160 BT 6L 5R_n3_FP_0 3D_MA_EN16 TM4730 841G12Mn LINPUSTPH1 UMACF 1 1G 120 BT 6L 5R_n3_FP_0 3D_MA_EN11 TM4730 941G16Mn EM VB32TRTH1 MC UMAGF 2 512 160 BT 6L 5R_n3_FP_0 3D_MA_TH23 TM4730 842G32Mn VHP32TRSG1 MC UMACF 1 2G 320 BT 6L 5R CB_n3_FP_0 3D_MA_EN12 TM4730 862G32Mn VHP32TRSG1 MC UMACF 1 2G 320 BT 6L 5R CB_n3_FP_0 3D_MA_EN12 TM4730 861G25Mn EM VB32TRID1 MC UMACF 1 1G 250 BT 6L 5R_n3_FP_0 3D MA ID24 TM4730 844G32Mn VB32TRSG1 MC UMACF 2 2G 320 BT 6L 5R CB n3 EP 0 3D MA EN12 TM4730 864G32Mn VB32TRSG1 MC UMACF 2 2G 320 BT 6L 5R CB_n3_FP_0 3D_MA_EN12 TM4730 842G32Mn VB32TRSG1 MC UMACF 1 2G 320 BT 6L 5R CB_n3_FP_0 3D_MA_EN12 TM4730 844G32Mn VB32TRSG1 MC UMACF 2 2G 320 BT 6L 5R CB_n3_FP_0 3D_MA_EN13 TM4730 864G32Mn VB32TRSG1 MC UMACF 2 2G 320 BT 6L 5R CB_n3_FP_0 3D_MA_EN13 TM4730 862G32Mn VB32TRSG1 MC UMACF 1 2G 320 BT 6L 5R CB_n3_FP_0 3D_MA_EN13 TM4730 842G32Mn VB32TRSG1 MC UMACF 1 2G 320 BT 6L 5R CB n3 EP 0 3D MA EN13 TM4730 842G25Mn VHB32TRCN1 MC UMACF 1 2G 250 6L 5R CB_n2_FP_0 3D_MA_SC11 TM4730 841G25Mn VHB32TRCN1 MC UMACF 1 1G 250 6L 5R CB_n2_FP_0 3D_MA_SC11 TM4730 842G32Mn VHB32TRHK2 MC UMACF 1 2G 320 BT 6L 5R CB n2 FP 0 3D MA ZH31 TM4730 844G32
60. gain NOTE The steps are only for clearing BIOS Password Supervisor Password and User Password Chapter 2 BIOS Recovery by Crisis Disk BIOS Recovery Boot Block BIOS Recovery Boot Block is a special block of BIOS It is used to boot up the system with minimum BIOS initialization Users can enable this feature to restore the BIOS firmware to a successful one once the previous BIOS flashing process failed BIOS Recovery Hotkey The system provides a function hotkey Fn Esc for enable BIOS Recovery process when system is powered on during BIOS POST To use this function it is strongly recommended to have the AC adapter and Battery present If this function is enabled the system will force the BIOS to enter a special BIOS block called Boot Block Steps for BIOS Recovery by Crisis Disk RR aes 148 Before doing this one Crisis Disk should be prepared ready in hand The Crisis Disk could be made by executing the Crisis Disk program in another system with Windows XP OS Follow the steps below Power Off failed system Attach a USB floppy drive to the failed system Insert the Crisis Disk in to the USB floppy drive attached to the BIOS flash failed system In the power off state press and hold Fn Esc then press the Power button The system powers on and the Crisis BIOS Recovery process begins BIOS Boot Block begins restoring the BIOS code from the Crisis floppy disk to BIOS ROM on the failed systems When the Crisis
61. her key in the hotkey combination Acer eSettings Launches Acer eSettings Management in Acer Management Empowering Technology I Acer ePower Launches Acer ePower Management in Acer Y Management Empowering Technology AA Puts the computer in Sleep mode Display toggle Switches display output between the display screen external monitor if connected and both Si Screen blank Turns the display screen backlight off to save power Press any key to return MN Touchpad toggle Turns the internal touchpad on and off a IED Speaker toggle Turns the speakers on and off ER Brightness up Increases the screen brightness ES Brightness down Decreases the screen brightness Hotkey help Displays help on hotkeys Acer eSettings Launches Acer eSettings Management in Acer Management Empowering Technology 14 Chapter 1 Special Key You can locate the Euro symbol and the US dollar sign at the upper center and or bottom right of your keyboard Ex F1 FI Hi H FS Fi FI FB FA FID FI FI Prec Pause 7 e T IL KAT al das Home End Muri Zo Lk gea Break A Pi l a ii 5 GC A T A j bd SS Pur 2 3 4 sels 7 8 9 0 sci tab Q W E R T Y U 4 ps Q 6 PF i Bs Caps Lock A D F G H E K 2 L 3 gt al Enter The Euro symbol 1 Openatexteditoror word processor 2 Hold lt Alt Gr gt and then press the lt 5 gt key at the upper center of the keyboard NOTE Note Some fonts and software do not support the Euro sy
62. ing actions one at a time to correct the problem 1 Restartthe computer and press F2 to enter the BIOS Utility 2 Checkthatthe drive is detected in the ATAPI Model Name field on the Information page NOTE Check that the entry is identical to one of the ODDs specified in Hardware Specifications and Configurations on page 18 3 Turnoffthe power and remove the cover to inspect the connections to the ODD See Disassembly Process on page 44 a Check for broken connectors on the drive motherboard and cables b Check for bent or broken pins on the drive motherboard and cable connections c Try an alternate cable if available If the drive works with the new cable the original cable should be replaced Reseat the drive ensuring and all cables are connected correctly Replace the ODD See Disassembly Process on page 44 Drive Read Failure If discs cannot be read when inserted in the drive perform the following actions one at a time to correct the problem 1 Remove and clean the failed disc 2 Retry reading the CD or DVD d Test the drive using other discs e Play a DVD movie f Listen to a music CD If the ODD works properly with alternate discs the original disc is probably defective and should be replaced 3 Turn off the power and remove the cover to inspect the connections to the ODD See Disassembly Process on page 44 a Check for broken connectors on the drive motherboard and cables
63. isk to the carrier HDD Carrier M3 3 5 NL 6 Remove the HDD from the carrier Chapter 3 55 56 Removing the Optical Drive Module 1 See Removing the Battery Pack on page 46 2 Remove the Memory cover See Removing the Lower Covers on page 49 3 Remove the screw securing the ODD module Chapter 3 5 Remove the three screws securing the ODD bracket and remove the ODD bracket from the ODD module ODD Bracket M2 3 NL 6 Insert a pin in the eject hole of the ODD to eject the ODD tray 7 Press down on the locking catch to release the ODD cover and remove Chapter 3 57 Main Unit Disassembly Process Main Unit Disassembly Flowchart Switeh Cover Remove Keyboard Remove Power Board Romano Left Speaker Remove Upper Cover Remove TouchPad Bracket Remove Launch Board Remove Modem Module Remise Mainboard Remove Remove VGA Module Thermal Module Remone CPU uoh Cover w e Oo LCD Module eran a MO ET reco Module MSN CA maoro Upper Cover MAS Je MOVE Upper cover eren 7 maoro EE PE ES Remove Lower Cover Remat EJ Cable FT Fingerprint Reader emo Right Speaker Remove USB Board Screw List Launch Board MESI je mee _ e N EE A LS VO Board Mess i LC vza i LS Modem Module mzs 2 MAO Mainboard wesen moro Thermal wedule mees 4 mao
64. isplay compatible 16 NOTE This feature is only available on certain models To enable the dual monitor feature of the notebook first ensure that the second monitor is connected then select Start Control Panel Display and click on Settings Select the secondary monitor 2 icon in the display box and then click the check box Extend my windows desktop onto this monitor Finally click Apply to confirm the new settings and click OK to complete the process Display Settings Identify Monitors 1 2 D Default Monitor an 1000000000 a ae LI Li af Extend the desktop onto Un rivarukar R High mn ny xxx x puoels How do Last Ehe best display Acer GridVista is a handy utility that offers four pre defined display settings so you can view multiple windows on the same screen To access this function please go to Start All Programs and click on Acer GridVista You may choose any one of the four display settings indicated below BIE MT N ERES Ce La Chapter 1 Double vertical Triple primary at left Triple primary at right or Quad Acer Gridvista is dual display compatible allowing two displays to be partitioned independently Acer Gridvista is dual display compatible allowing two displays to be partitioned independently AcerGridVista is simple to set up 1 Run Acer GridVista and select your preferred screen configuration for each display from
65. k 5100 5300 WiFli WiMAX Intel Wireless WiFi Link 5150 5350 Subject to availability WPAN Bluetooth 2 0 Enhanced Data Rate EDR LAN Gigabit Ethernet Wake on LAN ready Modem 56K ITU V 92 Privacy control Enhanced Acer DASP Disk Anti Shock Protection Acer Bio Protection fingerprint solution BIOS user supervisor HDD passwords Kensington lock slot Dimensions and Weight 338 W x 247 D x 31 41 H mm 13 31 W x 9 72 D x 1 22 1 61 H inches 2 35 kg 5 17 lbs with 6 cell battery pack 2 51 kg 5 53 Ibs with 9 cell battery pack Power subsystem ACPI 3 0 48 8W 4400 mAh 3 pin 65 W AC adapter 3 pin 90 W AC adapter Energy Star 4 0 Input Devices 88 89 93 key keyboard Touchpad pointing device I O interface Acer EasyPort IV connector PC Card slot Type II Acer Bio Protection fingerprint reader 5 in 1 card reader SD MMC MS MS PRO xD 3 USB 2 0 ports HDMI port with HDCP support External display VGA port Headphones speaker line out jack 2 Chapter 1 Microphone in jack Line in jack Ethernet RJ 45 port Modem RJ 11 port DC in jack for AC adapter Environment Temperature Operating 5 C to 35 C Non operating 20 C to 65 C Humidity non condensing Operating 20 to 80 Non operating 20 to 80 NOTE Items marked with denote only selected models The specifications listed above are for reference only The exact configuration of your PC depends o
66. le Right Speaker M2 5 3 NL Module 3 Grip the Speaker Module and remove 76 Chapter 3 Removing the Bluetooth Module 1 See Removing the Upper Cover on page 67 2 Remove the adhesive strip to expose the Bluetooth cable 3 Disconnect the bluetooth cable as shown duo d aE d i i d et TE tennis Sagi y peasan T a Chapter 3 17 Removing the Modem Module 1 See Removing the Upper Cover on page 67 2 Disconnect the RJ 11 cable as shown 78 ETTI mi mia fo er A ETT ATRE Ea ji CU Dia e ji Chapter 3 Removing the Mainboard See Removing the LCD Module on page 65 See Removing the Upper Cover on page 67 See Removing the Modem Module on page 78 Turn the lower base over on a clean surface and disconnect the DC IN cable as shown Ps NA IMPORTANT Ensure the cable can easily pass through the lower cover during mainboard disassembly 5 Turn the base rightside up and disconnect the bluetooth cable from the bottom right of the mainboard as shown E a mi Chapter 3 79 6 Remove the two securing screws from the Mainboard Step Se Quantity ScrewType Mainboard M2 5 9 NL Green Call out Mainboard M2 5 3 NL 7 Lift the mainboard to expose the DC IN jack and USB cable 80 Chapter 3 9 Grasp the mainboard by both sides and pivot upwards to remove CAUTION Ensu
67. licking a mouse button Sete CT LT orc Click and hold then use Tap twice at the same speed finger on the touchpad to as double clicking a mouse drag the cursor button rest your finger on the touchpad on the second tap and drag the cursor Access Click once context menu NOTE When using the touchpad keep it and your fingers dry and clean The touchpad is sensitive to finger movement hence the lighter the touch the better the response Tapping too hard will not increase the touchpad s responsiveness Chapter 1 1 Using the Keyboard The keyboard has full sized keys and an embedded numeric keypad separate cursor lock Windows function and special keys Lock Keys and embedded numeric keypad The keyboard has three lock keys which you can toggle on and off Exc FI F Fi Fa FS Fi Fi FE Fa FO FI FI Prix Fause 7 ti E r com EH E ca Home End umilk 1 Ser ik Rg Break pe d E kul Dr ge E 7 9 A IW bia 1 2 3 4 5 6 7 8 9 0 Tah Q W E R T Y U dijijl 51110 6IjIP FH jj Caps Lock A 3 D F G H ja ka Li e sl Enter z ix fe IN Is JIN NM NP TI lee Pg Up Pg Dei Ci FA Mg x W B Cal D D wl Y b H ell o Caps Lock When Caps Lock is on all alphabetic characters typed are in uppercase Num Lock When Num Lock is on the embedded keypad is in numeric mode The keys lt Fn gt lt F11 gt function as a calculator complete with the arithmetic operators a
68. mbol Please refer to www microsoft com typography faq faqi2 htm for more information The US dollar sign 1 Open a text editor or word processor 2 Hold lt Shift gt and then press the lt 4 gt key at the upper center of the keyboard NOTE This function varies by the operating system version Chapter 1 15 Using the System Utilities Acer Bio Protection only for certain models Acer Bio Protection Fingerprint Solution is a multi purpose fingerprint software package integrated with the Microsoft Windows operating system Utilizing the uniqueness of one s fingerprint features Acer Bio Protection Fingerprint Solution has incorporated protection against unauthorized access to your computer with centralized password management with Password Bank easy music player launching with Acer MusicLaunch secure Internet favorites via Acer MyLaunch and fast application website launching and login with Acer FingerLaunch while Acer ProfileLaunch can launch up to three applications websites from a single finger swipe Acer Bio Protection Fingerprint Solution also allows you to navigate through web browsers and documents using Acer FingerNav With Acer Bio Protection Fingerprint Solution you can now enjoy an extra layer of protection for your personal computer as well as the convenience of accessing your daily tasks with a simple swipe of your finger For more information refer to the Acer Bio Protection help files Acer GridVista dual d
69. mputer is hole turned off Note Insert a paper clip into the emergency eject hole to eject the optical drive trav when the computer is off USB 2 0 port Connect to USB 2 0 devices e g USB mouse USB camera Modem RJ 11 Connects to a phone line Ventilation slots slots Enable the computer to stay cool even after prolonged use DC in jack Connects to an AC adapter 8 Chapter 1 Bottom View Battery bay Houses the computer s battery pack O Battery lock Locks the battery in position Memory Houses the computer s main memory compartment Hard disk bay Houses the computer s hard disk secured with screws Acer DASP Protects the hard disk drive from shocks Disk Anti Shock and bumps only for certain models Protection Ventilation slots Enable the computer to stay cool even after and cooling fan prolonged use Battery release Releases the battery for removal Sa latch Chapter 1 Indicators The computer has several easy to read status indicators The front panel indicators are visible even when the computer cover is closed En Bluetooth Indicates the status of Bluetooth communication WLAN _ the status of wireless LAN _ itti p Lee pen a ee eee CI NOTE 1 Charging The battery light shows amber when the battery is charging 2 Fully charged The light shows green when in AC mode Easy Launch Buttons 10 Located beside the keyboard are application buttons These buttons are
70. n square brackets Navigation keys for a particular menu are shown on the bottom of the screen Help for parameters are found in the Item Specific Help part of the screen Read this carefully when making changes to parameter values Please note that system information is subject to different models Chapter 2 25 Information 26 The Information screen displays a summary of your computer hardware information Information IET elle CPU Type CPU Speed HDD Model Name HDD Serial Number ATAPI Model Name System BIOS Version VGA BIOS Version Serial Number Asset Tag Number Product Name Manufacturer Name UUID F1 ESC Power Boot Exit Security Intel R Core TM 2 Duo CPU 2 53GHz 19400 B 2 53GHz ST9250827AS 5RG01NK8 Slimtype DVD A DS8A2S V0 16 T6 nVidia NB9M GS VER62 98 1F 00 00 TravelMate 4730 Acer DCEB0597 DE29 11D3 444C 001B38D96A6F F5 F6 Enter NOTE The system information is subject to different models ATAPI Model Name This field shows the model name of the Optical device installed in the system System BIOS Version Displays system BIOS version VGA BIOS Version This field displays the VGA firmware version of the system UUID Number Universally Unique Identifier UUID is an identifier standard used in software construction standardized by the Open Software Foundation OSF as part of the Distributed Computing Environment DCE Chapter 2 Main The Main
71. n the model purchased Chapter 1 System Block Diagram Intel Penryn Processor Thermal Sensor Clock Generator uPGA 478 Package SMSCEMCI402 1 ICSOLPRSSS7 LCD Cann CH7318 Socket PI HDMI FSB HDMI Conn CRT Conn HARASS HD GEN IT Intel Cantiga Memory BUS DDRII PM GM GL Dual Channel uFCRGA 1329 1 87 DORT 587600 I I I i LVDS i L TMDS MXMII VGA B er ds nVidia 9PGE2 256MB GDDR3 nVidia 9MGS 256MB GDDR2 AN MS2M 256MB GDDR2 E z Clink use connx2 Bluetooth CMOS Finger Print Camera iad USA pon di 2 Cann PCLExpre H n sia Intel ICH9 M asvaamme veg Card Reader LEUCK A 24 Sdt te DER A ck mi EGA 676 ore LAN GbE A MINI Card x2 Tendon pare N 2 CHI SF EM an art See BON ne nee d GMCH HDA MDC 1 5 HDA Codec Gan ALC268 SATA HDD CDROM Conn Conn POI Bus 5 DOCKING sab mi D IM 2MB EEN sn M 2MB CardBus RTC CET PWR B Conn LPC L US OF SE bee Liceo I ENE KB926 Power On Off CRT FUNIB Conn Slot 0 i i SR SPI FLASH ROM ME nee EC BIOS SYS BIOS FPIPBAJ I TION I fF HDCP DODCIeface CRT Ne i USB panda I I i Touch Pad Int KED Power Circuit DCDC EC VO Buffer hone Jack xi DEILAN Audio AMP CRTUSRAUDO Chapter 1 Your Acer Notebook tour After knowing your computer features let us show you around your new computer Front View l s s ss welC5ijiiilllo a LT ial cael oul NW 10 1 Micropho
72. nd Use this mode when you need to do a lot of numeric data entry better solution would be to connect an external keypad Scroll Lock lt Fn gt When Scroll Lock is on the screen moves one line up or down when you press lt F12 gt the up or down arrow keys respectively Scroll Lock does not work with some applications The embedded numeric keypad functions like a desktop numeric keypad It is indicated by small characters located on the upper right corner of the keycaps To simplify the keyboard legend cursor control key symbols are not printed on the keys Number keys on Type numbers in a normal manner embedded keypad Cursor control keys on Hold lt Shift gt while using cursor Hold lt Fn gt while using cursor embedded keypad control keys control keys Main keyboard keys Hold lt Fn gt while typing letters on Type the letters in a normal embedded keypad manner 12 Chapter 1 Windows Keys The keyboard has two keys that perform Windows specific functions E Windows key Pressed alone this key has the same effect as clicking on the Windows Start button it launches the Start menu It can also be used with other keys to provide a variety of functions lt amp gt Open or close the Start menu lt amp gt lt D gt Display the desktop lt amp gt lt E gt Open Windows Explore lt amp gt lt F gt Search for a file or folder lt amp gt lt G gt Cycle through Sidebar g
73. nd save your changes to CMOS Exit Discarding Exit utility without saving setup data to CMOS Changes Load Setup Default Load default values for all SETUP item Discard Changes Load previous values from CMOS for all SETUP items Save Changes Save Setup Data to CMOS Chapter 2 BIOS Flash Utility The BIOS flash memory update is required for the following conditions New versions of system programs New features or options Restore a BIOS when it becomes corrupted Use the Phlash utility to update the system BIOS flash ROM NOTE Create a Crisis Recovery Media such as USB HDD before you use the Phlash utility NOTE Do not install memory related drivers XMS EMS DPMI when you use the Phlash NOTE Please use the AC adaptor power supply when you run the Phlash utility If the battery pack does not contain enough power to finish BIOS flash the system will not boot as the BIOS is not loaded Perform the following steps to use the Flash Utility 1 Press F2 during boot to enter the Setup Menu 2 Select Boot Menu to modify the boot priority order for example if using USB HDD to Update BIOS move USB HDD to position 1 3 Execute the IFLASH BAT batch file to update BIOS Read xxxxx fd to Memory Insyde Flash Utility for InsydetH20 Version 1 1i Initializing File loading 168 Y Current BIOS Model name Hew BIOS Model nane Current BIOS version V6 16 TB4 Merda BIOS version UB 28 Chapter 2 3 38 6 4 In fla
74. ne Internal microphone for sound recording 4 2 Acer Crystal Eve Web camera for video communication only for certain models 3 Display screen Also called Liquid Crystal Display LCD displays computer output le Empowering key Launch Acer Empowering Technology Status indicators Light Emitting Diodes LEDs that light up to show the status of the computer s functions and components Speakers Left and right speakers deliver stereo audio output mn Keyboard For entering data into your computer Palmrest Comfortable support area for your hands when you use the computer Chapter 1 p Glickbuttons buttons The left and right buttons function like the left left center and and right mouse buttons right The center button serves as Acer Bio Protection fingerprint reader supporting Acer FingerNav 4 way control function only for certain models Las Touch sensitive pointing device which functions La L a computer mouse e Power button Turns the computer on and off Easy launch Buttons for launching frequently used buttons programs Productivity Keys Three productivity keys give users one touch access to protection and manageability features for a more secure smarter and easier way to work Line in jack Accepts audio line in devices e g audio CD player stereo walkman mp3 player Microphone jack Accepts inputs from external microphones Headphones Connects to audio line out devices e g speaker li
75. ne out speakers headphones jack Bluetooth Enables disables the 3G Bluetooth function communication only for certain models switch Wireless Enables disables the wireless function communication switch 4 po batch Lock and releases the lid 6 Chapter 1 Left View cn AcerEasyPortlV EasyPort IV Connects to Acer EasyPort IV only for certain connector models Ethernet RJ 45 Connects to an Ethernet 10 100 1000 based port network External display Connects to a display device VGA port e g external monitor LCD projector 4 HDMI HDMI Connects to a television or display device with HDMI input only for certain models 5 at 2 USB 2 0 ports Connect to USB 2 0 devices e g USB mouse USB camera D sil 5 in 1 card Accepts Secure Digital SD MultiMediaCard reader MMC Memorv Stick MS Memorv Stick PRO MS PRO xD Picture Card xD Note Push to remove install the card Only one card can operate at anv given time PC Card slot Accepts one Type Il PC Card PC Card slot Ejects the PC Card from the slot eject button Chapter 1 Right View Kensington lock lock Connects to a Kensington compatible computer slot security lock JOptical drive Internal optical drive accepts CDs or DVDs Optical disk access JLights up when the optical drive is active indicator Optical drive eject Ejects the optical disk from the drive button 5 Emergencv eject Ejects the optical drive trav when the co
76. on 3 Use the following table with the verified symptom to determine which page to go to 4 Ifthe Issue is still not resolved see Online Support Information on page 179 Chapter 4 123 Power On Issue If the system doesn t power on perform the following actions one at a time to correct the problem Do not replace a non defective FRUs AC Battery AC Batt only Swap Power Power ABB nether U Swap MiB Computer Shutsdown Intermittentiv If the svstem powers off at intervals perform the following actions one at a time to correct the problem 1 2 3 124 Check the power cable is properlv connected to the computer and the electrical outlet Remove any extension cables between the computer and the outlet Remove anv surge protectors between the computer and the electrical outlet Plug the computer directiv into a known good electrical outlet Disconnect the power and open the casing to check the Thermal Unit see Thermal Unit Failure on page 138 and fan airwavs are free of obstructions Disable the power management settings in the BIOS to ensure thev are not the cause of the problem see Power on page 33 Remove all external and non essential hardware connected to the computer that are not necessary to boot the computer to the failure point Remove any recently installed software If the Issue is still not resolved see Online Support Information on page 179 Chapter 4
77. on Pre disassembly Instructions Before proceeding with the disassembly procedure make sure that you do the following 1 Turn off the power to the system and all peripherals 2 Unplug the AC adapter and all power and signal cables from the system 3 Place the system on a flat stable surface 4 Remove the battery pack Disassembly Process The disassembly process is divided into the following stages External module disassembly Main unit disassembly LCD module disassembly The flowcharts provided in the succeeding disassembly sections illustrate the entire disassembly sequence Observe the order of the sequence to avoid damage to any of the hardware components For example if you want to remove the main board you must first remove the keyboard then disassemble the inside assembly frame in that order Main Screw List messmo e fo V255 NO oo mw es Tuer ws CO LOT CS e LS ENEE 4770777777 oooO EE EE EE 44 Chapter 3 External Module Disassembly Process External Modules Disassembly Flowchart The flowchart below gives you a graphic representation on the entire disassembly sequence and instructs you on the components that need to be removed during servicing For example if you want to remove the main board you must first remove the keyboard then disassemble the inside assembly frame in that order Tum off system and peripherals power Disconnect power and signa cables from system Remove B
78. on page 49 3 Push out the release latches on both sides of the DIMM socket to release the DIMM module TRL pui gi yy eos EST ji ma ES f f ii om ER b 7 Cr E es FTA 4 Remove the DIMM module CMS CA Shen LLI ELLES 1 same nn i inclini D imei a er pad acer Gem SS Bocsomirobots Repeat steps for the second DIMM module Chapter 3 52 Removing the WLAN Module 1 See Removing the Battery Pack on page 46 2 Remove the WLAN cover See Removing the Lower Covers on page 49 3 Remove the adhesive tape and disconnect the antenna cables from the WLAN board 4 Move the antenna cables away and remove the two screws on the WLAN board to release the WLAN board MA ii pr Chapter 3 5 Detach the WLAN board from the WLAN socket NOTE When re attaching the antenna to the WLAN board make sure the cables are arranged under the WLAN bracket Chapter 3 53 Removing the Hard Disk Drive Module 1 See Removing the Battery Pack on page 46 2 Remove the HDD cover See Removing the Lower Covers on page 49 3 Use the mylar tab to slide and lift up the hard disk drive module to remove NOTE To prevent damage to device avoid pressing down on it or placing heavy objects on top of it 4 Remove the HDD holder by easing the sides outward to clear the carrier 54 Chapter 3 5 Remove the four screws securing the hard d
79. oving the Finger Print Reader 1 See Removing the Upper Cover on page 67 2 Remove the securing screw from the Finger Print Reader board and ensure the FFC is free of the upper cover or kd d D finger print reader M2 5 3 NL Chapter 3 71 3 Remove the board bracket from the Upper Cover IMPORTANT Do not throw away the Bracket Pad Remove and replace on new bracket LS a y Bi d racket Pad 4 72 Chapter 3 Removing the Touch Pad Bracket 1 See Removing the Upper Cover on page 67 2 Peel back the Finger Print Reader FFC to expose the Touch Pad connector ra 1 SE z e l Ki G gt ji Fr r i ee K N m ton i AT em if hi il DE Ji l ll i i lei Ee d l lin i Ru TTT A i x Touch Pad Bracket M2 5 3 NL Chapter 3 13 5 Remove the Touch Pad bracket E A IMPORTANT The Touch Pad cannot be removed individually To replace the Touch Pad replace the entire Upper Cover Removing the Left Speaker Module 1 See Removing the Upper Cover on page 67 2 Peel back the adhesive strip to expose the speaker cabling 3 Remove the two securing screws 74 Chapter 3 Left Speaker Module Chapter 3 M2 5 3 NL 19 Removing the Right Speaker Module 1 See Removing the Upper Cover on page 67 2 Remove the two securing screws from the speaker modu
80. ow exclamation marks against the items in IDE ATA ATAPI controllers If a device has an exclamation mark right click on the device and uninstall and reinstall the driver d Check that there are no yellow exclamation marks against the items in DVD CD ROM drives If a device has an exclamation mark right click on the device and uninstall and reinstall the driver e Ifthe exclamation marker is not removed from the item in the lists try removing any recently installed software and retrying the operation Discs Do Not Play If discs do not play when inserted in the drive perform the following actions one at a time to correct the problem 1 2 3 4 5 Check that the disc is correctly seated in the drive tray and that the label on the disc is visible Check that the media is clean and scratch free Trv an alternate disc in the drive Ensure that AutoPlay is enabled a Navigate to Start gt Control Panel gt Hardware and Sound AutoPlay b Select Use AutoPlay for all media and devices c Inthe Audio CD and DVD Movie fields select the desired player from the drop down menu Check that the Regional Code is correct for the selected media IMPORTANT Region can only be changed a limited number of times After Changes remaining reaches zero the region cannot be changed even Windows is reinstalled or the drive is moved to another computer Navigate to Start gt Control Panel gt System and Maintenance System Device Manager Doubl
81. power and all external devices including port replicators or docking stations Remove any memory cards and CD DVD discs Restart the computer If the computer boots correctly add the devices one by one until the failure point is discovered Reseat the memory modules Remove the drives see Disassembly Process on page 44 If the Issue is still not resolved see Online Support Information on page 179 Chapter 4 125 Abnormal Video Display If video displays abnormally perform the following actions one at a time to correct the problem 1 2 9 10 11 Reboot the computer If permanent vertical horizontal lines or dark spots display in the same location the LCD is faulty and should be replaced See Disassembly Process on page 44 If extensive pixel damage is present different colored spots in the same locations on the screen the LCD is faulty and should be replaced See Disassembly Process on page 44 Adjust the brightness to its highest level See the User Manual for instructions on adjusting settings NOTE Ensure that the computer is not running on battery alone as this may reduce display brightness If the display is too dim at the highest brightness setting the LCD is faulty and should be replaced See Disassembly Process on page 44 Check the display resolution is correctly configured a Minimize or close all Windows b If display size is only abnormal in an application check the
82. r 1 Replace the Antenna cables in the housing well as 2 Ensure the cables sit under the retaining brackets shown in the housing well Chapter 3 115 5 Replace the Antenna Cables in the housing well in the bottom base as shown DEMO AID Em ca pub DE D Tr ji AGO 0 Five not i pie Lei 1 2095 10 UU EN TR ES Chapter 3 Replacing the Keyboard 1 Alignthe FFC with the connector and press the 2 Turn the keyboard over and press down to secure latch down to secure jal PTKS ID A3 008 03 06 A7 a ju mi M wf 3 Replace the two securing screws Replacing the Switch Cover 1 Insert the back of the Switch Cover as shown and 2 Starting from the left press down on the Switch lower in place Cover to secure Chapter 3 117 3 Turn the computer over and replace the five securing screws 118 Chapter 3 Replacing the WLAN Module 1 Insert the WLAN board into the WLAN socket 2 Replace the two screws to secure the module Replacing the Hard Disk Drive Module 1 Place the HDD in the HDD carrier 2 Replace the four screws to secure the carrier Chapter 3 119 3 Replace the HDD holder over the HDD 4 Insert the back first and angle the HDD in place Replacing the DIMM Modules NOTE To replace DIMM Module 2 first remove DIMM Module 1 In this procedure only DIMM Module 1 is shown 1 Insert the DIMM Module flush with the conne ctor an
83. ra Module 91 Removing the LCD Panels cccavs rares annees ood ond aida 93 Removing the LCD Brackets and FPC Cable 94 Removing the Antennas serias baja TRAINS Rashes hee yaad Pee Pace 95 Removing the MIC Module 96 LCD Module Reassembly Procedure 97 Replacing the LCD Panel 97 Replacing the LCD Bezel WEE 101 Main Module Reassembiv Procedure 102 Replacing the VGA Module 102 Replacing the CPU gt sl nected ee a Glad ra one tude o 102 Replacing the Thermal Module 103 Replacing the RJ 11 Port 0 0 ccc ee eee 103 Replacing the Mainboard i wow rude Du ed eA ROYER Ee rie due 105 Replacing the Modem Module 106 Replacing the Bluetooth Board 107 Replacing the Right Speaker Module 107 Replacing the Launch Board i sans ne da bien tae eu ana ba ka eRe Oe A 109 Replacing the Finger Print Reader 110 Replacing the Touch Pad Bracket 110 Replacing the Left Speaker Module 111 Replacing the Upper Cover 111 Repla
84. ravelMate 4730 4730G Series 166 Test Compatible Components 175 Microsoft Windows Vista Environment Test 176 Online Support Information 179 Index 181 Table of Contents System Specifications Features Below is a brief summary of the computer s many feature NOTE Items marked with denote only selected models Operating System Genuine Windows Vista Platform Intel Centrino 2 processor technology featuring Intel Core 2 Duo processor Mobile Intel PM45 GM45 Express Chipset Intel Wireless WiFi Link 5100 5300 Intel Wireless WiFi Link 5150 5350 Subject to availability System Memory Dual Channel DDR2 SDRAM support Up to 2 GB of DDR2 667 MHz memory upgradeable to 4 GB using two soDIMM modules Display and graphics 14 1 WXGA 1280 x 800 Mobile Intel GM45 Express Chipset NVIDIA GeForce 9300M GS Storage subsystem 2 5 hard disk drive Intel Turbo Memory supported Optical drive options Blu ray Disc DVD Super Multi double layer drive DVD Super Multi double layer drive DVD CD RW combo drive 5 in 1 card reader Audio Two built in Acer 3DSonic stereo speakers High definition audio support MS Sound compatible Built in microphone Chapter 1 1 Communication Acer Video Conference featuring Integrated Acer Crystal Eye webcam Optional Acer Xpress VolP phone WLAN Intel Wireless WiFi Lin
85. re the I O ports at the bottom of the mainboard are clear of the bottom base to prevent damage to the mainboard Chapter 3 81 Removing the USB Board 1 Remove the mainboard See Removing the Mainboard on page 79 2 Remove cable from the USB board W i 82 Chapter 3 Removing the RJ 11 Port 1 See Removing the Mainboard on page 79 2 Disconnect the RJ 11 cable from the modem module Chapter 3 83 84 Removing the Thermal Module SE pe DR See Removing the Battery Pack on page 46 See Removing the LCD Module on page 65 See Removing the Upper Cover on page 67 See Removing the Mainboard on page 79 Remove the eight securing screws from the Thermal Modules CPU Thermal Module red call out VGA Thermal Module blue call out Chapter 3 7 Lift the Thermal Module clear of the Mainboard Chapter 3 85 Removing the CPU See Removing the Battery Pack on page 46 See Removing the Upper Cover on page 67 See Removing the Mainboard on page 79 See Removing the Thermal Module on page 84 dre i NS JJ n a ga I ET je 5 a a E E E E E i 4 6 Liftthe CPU clear of the Mainboard ME UNE VI AT RE IMITA 2097731500026 86 Using a flat screwdriver turn the CPU socket latch counter clockwise 180 to release the CPU Chapter 3 Removing the VGA Module 1 Remove the mainboard
86. rporation Pentium and Pentium II III are trademarks of Intel Corporation Other brand and product names are trademarks and or registered trademarks of their respective holders Conventions The following conventions are used in this manual SCREEN MESSAGES Denotes actual messages that appear on screen NOTE Gives bits and pieces of additional information related to the current topic WARNING Alerts you to any damage that might result from doing or not doing specific actions CAUTION Gives precautionary measures to avoid possible hardware or software problems IMPORTANT Reminds you to do specific actions relevant to the accomplishment of procedures Preface Before using this information and the product it supports please read the following general information 1 This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Acer s global product offering To better fit local market requirements and enhance product competitiveness your regional office MAY have decided to extend the functionality of a machine e g add on card modem or extra memory capability These LOCALIZED FEATURES will NOT be covered in this generic service guide In such cases please contact your regional offices or the responsible personnel channel to provide you with further technical details Please note WHEN ORDERING FRU PARTS that you should check the most up to date information available on
87. screen allows the user to set the system time and date as well as enable and disable boot option and recovery Information Advanced Security Power Boot Exit 04 04 This is the help for the System Date 06 04 2008 hour field Valid range is from 0 to 23 Total Memory 4095 MB INCREASE REDUCE F5 F6 Video Memory 256MB Quick Boot Enabled Network Boot Enabled F12 Boot Menu Enabled D2D Recovery Enabled SATA Mode AHCI NOTE The screen above is for your reference only Actual values may differ The table below describes the parameters in this screen Settings in boldface are the default and suggested parameter settings System Time Sets the system time The hours are displayed with 24 Format HH MM SS hour format hour minute second System Date Sets the system date Format MM DD YYYY month day year Total Memory This field reports the memory size of the system N A Memory size is fixed to 3017 MB Video Memory Shows the video memory size VGA Memory size 32 MB NA Quick Boot Allows startup to skip certain tests while booting Option Enabled or Disabled decreasing the time needed to boot the system Network Boot Enables disables the system boot from LAN remote Option Enabled or Disabled server F12 Boot Menu Enables disables Boot Menu during POST Option Enabled or Enabled D2D Recovery Enables disables D2D Recovery function The function Option Enabled or Disabled allows the user to create a hidden parti
88. sh BIOS the message Please do not remove AC Power Source displays NOTE If the AC power is not connected the following message displays C NCL59929A CL5B828A if lash C NCL58828A CL58828A gt flashit ICLSGHN fd b vie Marnning No AC power connect Plug in the AC power to continue 5 Flash is complete when the following message displays File loading 144 2 Current BIOS Model nane New BIOS Model nane Current BIOS version V 18 T84 New BIOS version V 206 Updat ing Block at FFFFOBBB Flash conplete f Shutdown or reboot base on iflash bat command Chapter 2 Remove HDD BIOS Utility This section provide you with removing HDD BIOS method Remove HDD Password If you key in wrong HDD password three times Hdd password error code displays See the image below e IE i s taz Hdd passuord error code 15494 To reset the HDD password run HDD_PW EXE as follows 1 Key in hdd_pw 15494 0 2 Press 2 3 Select one upper case string from the list Ts cd password pas sword Dal i us Volume in drive F has no label Vo Tuner Serial umimr Ix DAPA AZSH Directory of F passuord Ka ES BIOS_PW EXE HDD_PW EXE 2 FileCx gt 35 354 hytes l 2 Dir lt s 487 895 818 bytes free Fz passwordfhdd_ pw 15194 8 1 exe vil Z May 4 LE rice what kind of the password to be genereted Fxit Scan Code A MA me case ARCTI initie 1 1 LI Lower case ASC Co ais ALLE T c hu ic e
89. ssembly MIDDLE COVER 42 TQ602 001 27 TAVV5 001 27 TAVV5 002 27 TAVV5 003 27 TAVV5 004 27 TAVV5 005 27 TAVV5 006 27 TAVV5 007 27 TAVV5 008 27 TAVV5 009 27 TAVV5 010 27 TAVV5 011 27 TAVV5 012 27 TAVV5 013 27 TAVV5 014 FINGER PRINT BOARD BRACKET FOR W FP 42 10Q602 002 UPPER CASE FOR W FP 60 TQ602 001 LOWER CASE ASSY 60 TQ602 002 T P BRACKET 42 TQ602 003 n pr EEE LI m a pe mn l e i mal Wm E pri Egg MINI PCI BRACKET S 42 TQ602 004 154 Chapter 6 RAM DOOR 42 10Q602 005 a HDD DOOR FOR DASP 42 TQ602 006 imm MINI DOOR 42 TQ602 007 PCMCIA DUMMY CARD 42 10602 008 SD DUMMY CARD 42 TQ602 009 INTEL CPU P8400 2 26G AW805775H0513M SLB3R CPU Processor MO Chapter 6 15 al Combo Drive DVD CDRW COMBO DRIVE TOSHIBA TS L463A KO 02401 006 DVD CDRW COMBO DRIVE SONY CRX890S KO 0240E 009 pms ODD BEZEL COMBO 42 TQ602 010 ODD BRACKET 33 1Q602 001 DVD SUPER MULTI DRIVE PIONEER DVR TDO8RS KU 00805 044 DVD SUPER MULTI DRIVE PANASONIC UJ 870S KU 00807 059 DVD SUPER MULTI DRIVE HLDS GSA T50N CHINA KU 0080D 029 DVD SUPER MULTI DRIVE HLDS GSA T50N KU 0080D 034 MALAYSIA DVD SUPER MULTI DRIVE PHILIPS DS 8A2S KU 0080F 001 E 77 DVD SUPER MULTI DRIVE SONY AD 7560S KU 0080E 009 Ci ODD BEZEL SUPER MULTI 42 TQ602 011 ODD BRACKET 33 1Q602 001 BR DVD DRIVE SONY BC 5500S KO 0020E 002 ODD BEZEL BR 42 TQ602 012 ODD BRACKET 33 1Q602 001
90. the BIOS the drive may be defective and should be replaced Replace the Motherboard If the Issue is still not resolved see Online Support Information on page 179 Chapter 4 LCD Failure If the LCD fails perform the following actions one at a time to correct the problem Do not replace a non defective FRUs Swap Check LCD LCD cable module LCD panel finverter Reassemble and swap VOAB Swap M B Built In Keyboard Failure If the built in Keyboard fails perform the following actions one at a time to correct the problem Do not replace a non defective FRUs KeyboardFP C Well connected Replace 7 kKevboamnjki keyboard Replace M B Chapter 4 127 Touchpad Failure If the Touchpad doesn t work perform the following actions one at a time to correct the problem Do not replace a non defective FRUs Check M B TIP FFC Check Logic Upper Internal Speaker Failure Re assemble the TIP FFC to kE Swap Reasse mble the T F board or T F FFC If the internal Speakers fail perform the following actions one at a time to correct the problem Do not replace a non defective FRUs Check MB SFK cable Check Logic UpperLower 128 Swap MiB Re assemble the SFK cable to MB Swap Logic lower Logic upper Chapter 4 Sound Problems If sound problems are experienced perform the following actions one at a time to correct the problem 1 Rebootthe computer 2
91. the HDMI Switch fails perform the following actions one at a time to correct the problem Do not replace a non defective FRUs Re assemble the YGA B or Check VGA B Dis or HDMIB UMA Assy OK HOMIE to MiB Swap VGAE Check or HOMIE VGA or HOMIE Swap M B Chapter 4 139 External Mouse Failure If an external Mouse fails perform the following actions one at a time to correct the problem 1 Try an alternative mouse 2 Ifthe mouse uses a wireless connection insert new batteries and confirm there is a good connection See the mouse user manual 3 If the mouse uses a USB connection try an alternate USB port 4 Try an alternative program to verify mouse operation Reinstall the program experiencing mouse failure 5 Restart the computer 6 Remove any recently added hardware and associated software 7 Remove any recently added software and reboot 8 Restore system and file settings from a known good date using System Restore If the issue is not fixed repeat the preceding steps and select an earlier time and date 9 Run the Event Viewer to check the events log for errors For more information see Windows Help and Support 10 Roll back the mouse driver to the previous version if updated recently 11 Remove and reinstall the mouse driver 12 Check the Device Manager to determine that The device is properly installed There are no red Xs or yellow exclamation marks There are no device conflicts No
92. the task bar 2 Drag and drop each window into the appropriate grid 3 Enjoy the convenience of a well organized desktop d tend Desktop ta bema Motor Gnd Configuration L Crinplay 1 1 AS NOME LH Tingle primary at left HI Tingle L na al ngi NOTE Please ensure that the resolution setting of the second monitor is set to the manufacturer s recommended value Chapter 1 17 Hardware Specifications and Configurations Processor CPU type Intel Cantiga GM PM FSB 667 800 1066 MHz Intel Cantiga GL FSB 667 MHz Core logic Intel Core 2 Duo mobile processor supporting Intel 64 architecture CPU package Micro uPGA 478 Package CPU Fan True Value Table eee ao pra o a Throttling 50 On 100 C OFF 90 C OS shut down at 105 C H W shut down at 96 C BIOS BIOS vendor mae BIOS Version V1 00 MP first release version V1 07 latest version up to 0718 BIOS ROM size ROM BIOS ROM size C4 C6 and S3 S4 for mobile CPU Supported protocols Support ISIPP Support Acer UI Support multi boot Suspend to RAM S3 Disk S4 Various hot keys for system control Support SMBUS 2 0 PCI2 3 Support PXE Support Y2K solution Support Win Flash Wake on LAN from S3 Wake on LAN form S4 in AC mode System information Support ASF 2 0 Support iTPM GM PM Sku Cache Cache controller Cache size 6MB L2 Cache on CPU 18 Chapter 1 System Memory Memory controller Memory size O
93. tion on hard disc drive to store operation system and restore the system to factory defaults SATA Mode Control the mode in which the SATA controller should Option AHCI or IDE Mode operate NOTE The sub items under each device will not be shown if the device control is set to disable or auto This is because the user is not allowed to control the settings in these cases Chapter 2 27 Advanced The Advanced screen allows the user to configure the various advanced BIOS options IMPORTANT Making incorrect settings to items on these pages may cause the system to malfunction Unless you have experience adjusting these items we recommend that you leave these settings at the default values If making settings to items on these pages causes your system to malfunction or prevents the system from booting open BIOS and choose Load Optimal Defaults in the Exit menu to boot up normally Intel tiles Advanced ITA TONE ele d du Configures Boot p gt Peripheral Configuration Settings pb IDE Configuration gt Video Configuration gt USB Configuration Chipset Configuration gt ACPI Table Features Control Express Card Disabled PCI Express Root Port 1 gt PCI Express Root Port 2 gt PCI Express Root Port 3 gt PCI Express Root Port A gt PCI Express Root Port 5 PCI Express Root Port 6 gt ASF Configuration The table below describes the items menus and submenus in this screen Settings in boldface are th
94. uration program built into your computer s BIOS Basic Input Output System Your computer is already properly configured and optimized and you do not need to run this utility However if you encounter configuration problems you may need to run Setup Please also refer to Chapter 4 Troubleshooting when problem arises To activate the BIOS Utility press F2 during POST when Press lt F2 gt to enter Setup message is prompted on the bottom of screen Press F2 to enter setup The default parameter of F12 Boot Menu is set to disabled If you want to change boot device without entering BIOS Setup Utility please set the parameter to enabled Press lt F12 gt during POST to enter multi boot menu In this menu user can change boot device without entering BIOS SETUP Utility Navigating the BIOS Utility There are six menu options Information Main Advanced Security Boot and Exit Follow these instructions To choose a menu use the left and right arrow keys To choose an item use the up and down arrow keys To change the value of a parameter press F5 or F6 A plus sign indicates the item has sub items Press Enter to expand this item Press Esc while you are in any of the menu options to go to the Exit menu In any menu you can load default settings by pressing F9 You can also press F10 to save any changes made and exit the BIOS Setup Utility NOTE You can change the value of a parameter if it is enclosed i
95. urrent password Enter Mew Password Confirm New Password Type the current password in the Enter Current Password field and press Enter Press Enter twice without typing anything in the Enter New Password and Confirm New Password fields The computer then sets the Supervisor Password parameter to Clear 4 When you have changed the settings press u to save the changes and exit the BIOS Setup Utility Chapter 2 31 Changing a Password 1 Use the f and Y keys to highlight the Set Supervisor Password parameter and press the Enter key The Set Password box appears Set Supervisor Password Enter current password Enter New Password Confirm New Password Type the current password in the Enter Current Password field and press Enter Type a password in the Enter New Password field Retype the password in the Confirm New Password field 4 Press Enter After setting the password the computer sets the User Password parameter to Set 5 If desired you can enable the Password on boot parameter 6 When you are done press F10 to save the changes and exit the BIOS Setup Utility If the verification is OK the screen will display as following Setup Notice Changes have been saved continue The password setting is complete after the user presses Enter If the current password entered does not match the actual current password the screen will show you the Setup Warning setup Warning Invalid
96. verage also called Brightness 170 Min 5 points average see note below Luminance Uniformity 1 3 max 5 points Contrast Ratio 500 1 Typ 300 1 Min Response Time Optical Rise Time Fall Time msec 320 max W x 206 max H x 5 5 max T Electrical Interface R G B Data 3 Sync Signals Clock 4 pairs LVDS Support Color 262K colors RGB 6 bit Viewing Angle degree Horizontal Right Left Min 40 Typ 45 Vertical Upper Lower Min 10 Typ 35 Temperature Range C Operating 0 to 50 Storage shipping 20 to 60 NOTE 5 points position Display area 303 7 H x 189 8 V mm Chapter 1 LCD Camera Vendor Seek Ino Chicony Focusing range 40 cm to infinity 27 cm to infinity Dimension L x W x H mm 65 9 0 5 30 0 20 mm 65 0 2 9 0 1 5 4 0 25 mm Sensor OV7725 CMOS Sensor VGA CMOS sensor 350K Pixel Pixel Resolution 640 X 480 640 X 480 Image Size 3 98mm H X 2 95mm V Up to VGA resolution LCD Inverter Output voltage frequency KHz 45 70 AC Adapter System Power Management Features e Suspend to RAM or Suspend to Disk mode by time out or by hot key HDD Local Stand By mode by time out LCD Local Stand By mode by time out Low battery alarm by beep Auto backlight off when LCD cover closed Full ACPI 1 0B supported LCD Auto DIM mode by time out Chapter 1 24 Chapter 1 System Utilities BIOS Setup Utility The BIOS Setup Utility is a hardware config
97. view settings and control mouse wheel zoom feature in the application c If desktop display resolution is not normal right click on the desktop and select Personalize Display Settings d Click and drag the Resolution slider to the desired resolution e Click Apply and check the display Readjust if necessary Roll back the video driver to the previous version if updated Remove and reinstall the video driver Check the Device Manager to determine that The device is properly installed There are no red Xs or yellow exclamation marks There are no device conflicts No hardware is listed under Other Devices If the Issue is still not resolved see Online Support Information on page 179 Run the Windows Memory Diagnostic from the operating system DVD and follow the onscreen prompts If the Issue is still not resolved see Online Support Information on page 179 Random Loss of BIOS Settings If the computer is experiencing intermittent loss of BIOS information perform the following actions one at a time to correct the problem 126 1 2 3 If the computer is more than one year old replace the CMOS battery Run a complete virus scan using up to date software to ensure the computer is virus free If the computer is experiencing HDD or ODD BIOS information loss disconnect and reconnect the power and data cables between devices If the BIOS settings are still lost replace the cables If HDD information is missing from
98. your regional web or channel If for whatever reason a part number change is made it will not be noted in the printed Service Guide For ACER AUTHORIZED SERVICE PROVIDERS your Acer office may have a DIFFERENT part number code to those given in the FRU list of this printed Service Guide You MUST use the list provided by your regional Acer office to order FRU parts for repair and service of customer machines VI Table of Contents System Specifications 1 FOIS SR LO ER RAR ie a 1 System Block Diagram 2 1 altra deeds EE 4 Your Acer Notebook tour 5 ROME VIEW selling Ge id ae eee de 5 Giosed Front VIEW Lie nan near oder weed te eee 6 IA ch aha lla a le th a Nas SU Mes ue Bette Dk Dee me ee 7 RIONEVIEW esse ica series sia ce eee 8 Rear VIEW mada aia di dede 8 Bottom VIEW serieta A 9 MACIOS o daria ali iride Re Bed 10 Easy Launch EE E dr o A AA ARA 10 Touchpad Basics with fingerprint reader 11 Using the Keyboard aia acaricia bei 12 Lock Keys and embedded numeric keypad 12 leie Te ER 13 Sleigh ST tab ali ii bilie EE 14 Special EE 15 Using the System Utilities 16 Acer GridVista dual display compatible 16 Hardware Specifications and Configurations 18 System Utilities 25 BIOS Seu UNIES dace sats RL Li ab Nos 25 Navigating the BIOS Utility

Acer 4730 Laptop User Manual

Contents

Download Pdf Manuals

Related Search

Related Contents