3M 3900 Security Camera User Manual
Contents
1. 2008 3M All rights reserved Safety Information Read understand and follow all safety information contained in these instructions prior to using your 3MTM Detection System Model 3900 Series Retain these instructions for future reference Intended use The system is intended for use in detecting books and other media items that have not been checked out by library patrons The system is typically placed at the exit point of a library such that patrons must walk through it when exiting the building or facility and provides an audio and visual alarm if unchecked materials are detected The system must be installed as specified in the Architect s Contractor s Information Package 3M Detection System Model 3900 Series document number 78 8129 3084 6 and is intended for use in an indoor library environment It has not been evaluated for other uses or locations Explanation of signal word consequences Indicates a potentially hazardous situation which if not avoided could WARNING result in death or serious injury and or property damage Indicates a potentially hazardous situation which if not avoided may result CAUTION in minor or moderate injury and or property damage Explanation of product safety label symbols Attention Read accompanying documentation ZA DANGER Risk of electric shock Copyright 2008 3M All rights reserved Safety Information Safety messages To reduce the risks2. Failure to desensitize strips properly Check desensitizing process and training Miscellaneous metallic objects Infrequent unwanted alarms are possible from some metal objects System failure Place a service call Reduced coverage no alarm Metal objects too close to lattice Move all metal to minimum distance of 18 patron counter works inches from the lattices Electrical interference Remove possible sources of electrical interference such as computers copiers TVs electronic devices or energy management systems Incomplete walk through test Test the system by walking completely through the corridor Books not properly resensitized Resensitize book check sensitizing method and staff training System failure Place a service call Alarm indicator illuminated or Metal objects too close to a lattice Move all metal objects to a minimum of 3 intermittent with no traffic in feet from the lattice corridor Marked book or strips too close to lattice Move the marked books to a minimum of 3 feet from the lattice Electrical interference Eliminate source of interference System failure Place a service call Copyright 2008 3M All rights reserved 17 Solving problems 18 Copyright 2008 3M All rights reserved Warranty Effective 12 12 05 One Year Library Systems Product Performance Guarantee Subject to the Limitation of Liability below 3M guarantees your satisfaction with the performance of any
3. 2 Verify that all of the patron s library materials are properly checked out 3 Allow the patron to exit the library Many patrons will learn from the experience and will not carry items that may cause alarms into the library Alarm log The alarm log is used to keep a record of details involving alarms that occur See Detection system alarm log on page 21 For each alarm record the information on the log Keeping this log up to date provides a key tool for monitoring system activity An up to date alarm log provides useful information for library management and your 3M service representative 4 Copyright 2008 3M All rights reserved How the system works Your 3M detection system consists of several components which include Tattle Tape security strips circulation accessories and the detection system The key to the effectiveness of your system is protecting your materials with Tattle Tape security strips Only when materials are protected can your detection system detect someone trying to leave your library without properly checking out items The primary zone of detection between two lattices extends from 6 in 15 cm above the surface of the floor to 72 inches 1 82 m above the floor The electronic coverage in this area is not 100 and it will vary with the options you have and the type of 3M security strips markers you use However the rate of detection from 6 in 15 cm above the surface of the floor to 72 inches 1 82 m
4. interference in which case the user will be required to correct the interference at his own expense Industry Canada radio frequency rules and regulations This Class A digital apparatus complies with Canadian ICES 003 Cet appareil num rique de la classe A est conforme la norme NMB 003 du Canada Australia This unit complies with the EMC requirements for Australia O N1108 Agency approvals UL and ULC listed CE and CB certification iv Copyright 2008 3M All rights reserved Introduction The global leader in library systems products 3M pioneered the concept of electronic protection of library materials more than 39 years ago We are still leading the way Today thousands of libraries around the world use 3M detection systems to protect their valuable collections and more libraries trust 3M than all other library detection systems combined What this means to you From the best trained field service organization to our technical service group and customer support staff we are committed to providing you with the support you require to help ensure your satisfaction The system has been designed to detect the unauthorized removal of materials concealed within book bags briefcases or under clothing While a 100 electronic net does not exist the system provides effective protection and significant reduction in the loss of library materials With a little attention and care your system should prov
5. 3M Library System Product for 12 months from the date of installation provided that a you are the original purchaser b you have executed a one 1 year 3M Service Agreement for maintenance of the Library System product and c the product has not been subjected to abuse misuse accident or neglect Performance means the product meets 3M published product specifications If you are not completely satisfied with the performance of your Library System Product you may return the Library System product for a prompt refund 3M will pay all reasonable de installation and shipping charges to return the product to 3M Note that all claims under this guarantee must be submitted to 3M within 12 months from the date of installation of the 3M Library Systems Product Failure to submit a claim within this time frame will invalidate this guarantee IMPORTANT Consumables and non 3M branded products are excluded from this Guarantee Warranty and Limited Remedy for Non Software Library Systems Products Not Covered by Performance Guarantee Unless stated otherwise in 3M product literature or packaging 3M warrants that each 3M Library Systems Product meets the applicable specifications for a period of ninety 90 days from the date of shipment or in the case of hardware installed by 3M from the date of installation Any warranties related to 3M software are contained in separate 3M software licenses Consumables and non 3M branded products are excluded from this Warrant
6. A 220 240 VAC VALUE UE 110 120 VAC 500 mA for all systems 200 240 VAC 250 mA Copyright 2008 3M All rights reserved Machine characteristics To reduce the risks associated with hazardous voltage Do not use the product if the case covers or power cord are damaged Do not attempt to modify service or repair no user serviceable parts inside contact 3M Service for repair Environmental requirements operation Typical ambient temperature range 32 F 122 F 0 C 50 C Humidity 0 to 85 relative humidity non condensing Environmental requirements storage Typical ambient temperature range 40 F 131 F 40 C 55 C Humidity 0 to 85 relative humidity non condensing Detection zone The primary zone of detection between two lattices extends 6 in 15 cm above the surface of the floor to 72 in 1 82 m above the floor The electronic coverage in this zone is not 100 but the rate of detection is effective to deter the loss of protected materials It is important to watch for suspicious actions such as holding materials above or outside the lattices when passing through the system Indicators Type Description Indicates the number of patrons passing through the system Red LED indicates power on Alarm Inhibit LED is normally green Constant yellow indicates Inhibit flashing yellow indicates an Alarm Lattice alarm lights Indicates an Alarm Audible ala
7. above the floor is effective to deter the loss of protected materials Checking out materials is accomplished using desensitizers to turn off the strips while resensitizers are used to turn on the strips when materials are returned to the library This allows for full circulation of all library materials The 3M detection systems are designed to detect sensitized 3M Tattle Tape security strips and then sound an alarm thus preventing unauthorized removal of library materials It is this simple Mark the materials Circulate the materials using desensitizers and resensitizers Listen for the detection system alarm to sound when unauthorized removal of materials occurs It is also important to watch for suspicious actions such as holding materials above the head or moving items around the lattices when passing through the detection system 3M offers several models of detection systems to meet your library s needs See the next section for details on the models you may have Copyright 2008 3M All rights reserved 5 How the system works 6 Copyright 2008 3M All rights reserved System configurations The 3M Detection System Model 3900 series consists of four models 3901 3902 3911 and 3912 The following illustrations show the buried cable mounting option Other mounting options include direct mounting with the connecting cables routed under either a narrow threshold or a wide baseplate All models function ident
8. detection system has been designed to be left on continuously Turning the system on Ensure that the power cord is connected to a power outlet or other source of power 2 Turn the key switch to the On position 3 Allow 15 seconds for the system to warm up Turning the system off Remove power from the system by one of the following methods Turn the key switch to the Off position Disconnect the AC power cord from the power outlet e Set the facility circuit breaker for the system to the Off position Verifying system operation Your system should be inspected daily for proper operation To verify system operation walk through the system corridor with a secured library item This should result in an audible alarm and a flashing alarm light at the top of the lattices Also the green alarm inhibit light on the electronics enclosure should be flashing yellow at the time of alarm There is no need for repetitive walk through testing During normal operation the current patron count is displayed Each pass through the system should increment the patron counter by one Fuse replacement The fuses are located on the bottom of the electronics enclosure in the power entry connector Turn the key switch to Off and disconnect the power cord from the power source Using a small flat blade screwdriver remove the fuse block from the power entry connector Do not remove the voltage selection block as this has been set at the correct vo
9. 008 3M All rights reserved 3 Training your staff What to do when the alarm sounds The following steps are suggested procedures only We recommend that all staff develop a complete understanding of the library s policies and follow them as directed The response should be consistent for all patrons caught in an alarm It is also important that staff become familiar with state and local laws governing patrons rights and responsibilities 3M offers these guidelines Responding to alarms is a sensitive situation but can be handled confidently and effectively as long as your library has established procedures and your staff members are fully trained in following them First don t panic Remain calm and courteous You can t be positive that the person who triggered the alarm is stealing Never accuse anyone of theft by word by facial expression or by tone of voice The alarm may have been triggered accidentally so always respond in a positive non threatening manner Alarm Scenario 1 The library staff does not desensitize a tagged item when checking out the patron s materials or the patron accidentally removes marked materials from the library After asking the patron to return to the counter a typical response might be Excuse me did I forget to check out one of your items or Did you perhaps pick up one of the library s books with your own things These are courteous questions and they don t accuse the patron of theft Be
10. Detection System Model 3900 Series Owner s Manual d Lair v nuc library Copyright 2008 3M All rights reserved 3M Detection System Model 3900 Series Owner s Manual 78 8129 3199 2 Rev A 3M and Tattle Tape are trademarks of 3M Contents DSalety Information inisin EEN aie a Aa GANE ceed vas vedee KA RNAAR i FCC Industry Canada European Australia EMC compliance eee nn iv igerreirmM 1 The global leader in library systems products 2 5 a reta pee rt tht ra Ea ee tuba eere ete dua ah eee ha deeds 1 What tis means toy OU zie pedcs ec criteria e taste MM MEOS ci 1 Training your staff cicius cciieeeceis eene ecsseenaaceiteeniccciRerBioisiRegRiad three Sind pesi RI ai aA 3 B udo em 3 Hands on Pract E senat T L O 3 Review of your library s Security PONCISS 21m Enn 3 What to do when ihe alalim Sounds cciias a E A E 4 AAPM NOD E 4 How the systemi c 5 System configurations etiatn e E a a ee RES RE EE date 7 Models 3901 and 3902 nt P Models MFA 39126 nn ie secun ne ee un amine tue 8 Machine characteristics ERR de TS SERERE ERRARE ANE titres a ER RU RR RENE SMS REQUE ANA 9 PHYSICal SDECITICAIONS m 9 precii E 9 POWER FEQUIFCIMEINS csse men ae a a
11. associated with hazardous voltage Do not use the product if the case covers or power cord are damaged Do not attempt to modify service or repair no user serviceable parts inside contact 3M Service for repair To reduce the risks associated with environmental contamination from circuit boards containing lead bearing solder Atthe end of service life dispose of the product in accordance with federal state and local requirements ii Copyright 2008 3M All rights reserved Safety labels Safety Information Several safety labels are attached to the 3M Detection System As shown in the following figure these labels provide warnings and cautions alerting technicians to potential electrical and physical hazards A WARNING Model 3901BC my 100 120V 200 240V ADVERTENCIA 50 60 Hz R C us 1 6 A C USTED 4P24 S N 391XXXXX 3M Library Systems St Paul Minnesota 55144 Made in USA N1108 3M ACHTUNG A MT ZA DANGER High voltage Power must be disconnected before servicing Service Personnel Warning Disconnect power before servicing Unit contains high voltage electrical circuits that must be discharged and checked for voltage prior to servicing Service should be performed only by 3M factory trained service personnel This device complies with part 15 of the FCC Rules Operation is subje
12. ct to the following two conditions 1 This device may not cause harmful interference and 2 This device must accept any interference received including interference that may cause undesired operation This Class A digital apparatus complies with Canadian ICES 003 Cet appareil num rigue de la classe A est conforme a la norme NMB 003 du Canada Figure 1 Safety label locations Copyright 2008 3M All rights reserved CONFIGURE 120 240 SWITCHES AS REQ D SEE MANUAL CAUTION Far continued protection against risk of fire replace orty wth same type and ating of fuse ATTENTION Pour ne pes compromettre la protection contee les neques d incendie remplacer par un fusible de m me type et de m mes caract ristiques nomnales 3900 Gr Safety Label Locations iii FCC Industry Canada European Australia EMC compliance FCC radio frequency rules and regulations This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can emit radiated radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful
13. e ete sia RRRRA RU ARN AAV Baba s n ain Us 9 Environmental requirements Operation iviviesccrceverscnieedecasareeencaenecs eeasteievenenienseenesecvensesiiaveraamacveracns 10 Environmental requirements storage us cia aic ea tiques buie n etd qii aa da aa a abre ka aa ibd dd ara Gad tte 10 ID SISCUOM ZONE Tt m a tato a 10 MCA TS EE la I un 10 Alarm OULU nee ant ia nt ln a bo nee koda daodaadka nes dant aSa 11 Cleaning Instructions ai cceicisiccccteceecces teas cectetens conte teas cost chess cect AAE EENE ANTEA REPRE A SP saavects svbevecte Aani 13 Labe and bases eL eT 13 Phoiocelliensand refi cior suit ns is in ns MuR vada tp eique ded 13 System OperatiOn ssicssssscseesssscssecssesnsceenssuseessssnsrensensressentsceasetiscessennaeeeasenieesasentieessuensse 15 Turning your system on and OM essaie aerea do k dabat o o a es ak da E ME LE u nd 15 V rityindg system operatio MR rnar EN AA 15 FUSE replacement sise a AAA E MR acr Net MMMEE 15 EnUhngdgddu 17 ruri 19 Detection system alarm logj 5 o ione cease chee npe e Rae npa de clon aU SARATA ANERE SEOSE AEEA E IRR eus 21 Ku 23 eria ET ER eee RER Re 23 aM Service Phone DUET DOES init nent AME ND a Ru PPM EAM ME EE 23 Copyright 2008 3M All rights reserved i Contents Copyright
14. enefit from actual hands on experience with the detection system products they are expected to use We suggest you start by demonstrating the proper techniques for each stripping procedure You may wish to conduct the actual practice as follows 1 Make sure that all the other 3M Library Systems products are installed and functional 2 Let each staff member practice installing Tattle Tape security strips and markers on library items 3 Let each staff member practice sensitizing and desensitizing materials Review of your library s security policies Before practicing how to respond to alarms staff should be familiar with the library s security policies as they relate to theft of materials To help staff stay informed of security measures your policy should be in writing and kept with your training kit along with any other procedures you follow It is particularly important for staff members to know what procedures the library follows when theft is suspected or when it is necessary to contact a local law enforcement agency A critical phase of staff training concerns the proper steps to take when the security system alarm sounds The value of tact and courtesy when handling this delicate situation cannot be overemphasized Your staff members should receive as much preparation as possible to make them feel comfortable With the proper training your staff will be more likely to effectively deal with patrons who activate the alarm Copyright 2
15. ically the only difference between Models 3901 and 3902 and Models 3911 and 3912 is cosmetic Models 3901 and 3902 Models 3901 and 3902 have solid panels on the lattices Model 3901 has a single corridor whereas Model 3902 has two corridors Model 3901 single corridor system Model 3902 dual corridor system Fuses amp voltage ne selector Fuses amp voltage Electronics selector Alarm lights enclosure Alarm lights A Counter A Counter Power Power receptacle receptacle p B Power Power cord AJ cord AJ Photocell 3900 Gr Corridor Overview with Solid Panels Alarm Single corridor system Dual corridor system Copyright 2008 3M All rights reserved System configurations Models 3911 and 3912 Models 3911 and 3912 have windowed panels on the lattices Model 3911 has a single corridor whereas Model 3912 has two corridors Model 3911 single corridor system Model 3912 dual corridor system Fuses amp voltage HAS selector Fuses amp voltage selector Alarm lights Electronics enclosure Alarm lights a Counter Power receptacle Power p rece
16. ide you with many years of service and help to protect your library against thousands of dollars in losses Call our toll free 800 number any time of the day or night for service to order supplies or to leave messages for your sales representative at 1 800 328 0067 Copyright 2008 3M All rights reserved 1 Introduction 2 Copyright 2008 3M All rights reserved Training your staff A key element of any media loss prevention effort is a successful staff training program Your system will be much more effective with the active cooperation and participation of your entire library staff We recommend that you periodically conduct formal training sessions including the following elements to ensure its success Reviewing the owner s manual Practice tagging materials with 3M Tattle Tape Security Strips Reviewing your library s security policies Reviewing how to respond when the alarm sounds Using the system alarm log Addressing patron concerns Owner s manual This manual contains the information necessary to operate your 3M Detection System as well as supplemental information on handling alarms ordering supplies and training your staff It also contains important information about security strips and circulation accessories Library personnel should be familiar with the manual and where to locate it so they can refer to it when necessary Hands on practice After reviewing this manual your staff will b
17. ltage by the installer ZB p Replace the failed fuses with the correct fuse for your operating voltage Up to 100 to 120 VAC use a 4A fuse Voltages over 220 to 240 VAC use a 3 15A fuse 5 Reinstall the fuse block connect the power cord to the power source and turn the key switch to On Copyright 2008 3M All rights reserved 15 System Operation 16 Copyright 2008 3M All rights reserved Solving problems Problem Cause Action No alarm no mechanical No power at receptacle Reset facility circuit breaker counter no red power indicator P Power cord disconnected at receptacle Plug power cord into receptacle on the electronics enclosure System fuse open Replace fuse in power entry connector See fuse replacement procedure Power turned off at electronics enclosure Turn key switch to On System failure Place a service call No alarm no mechanical Processor requires reset Turn the key switch off wait 5 seconds counter power indicator on then turn the switch on System failure Place a service call No alarm patron counter Strips in book desensitized or missing Resensitize books or install a Tattle Tape works security strip in the book Metal objects too close to lattice Move all metal to minimum distance of 18 inches from the lattices System failure Place a service call Unwanted alarms Protected material from another library or a Identify material that caused the alarm retail store
18. m alarm log Alarm Alarm Value of Patron reason recovered Date Time count Reported by 1 5 materials Description of recovered materials Alarm reason 1 Test 2 Upon entering 3 Failure to un secure 4 Undetermined 5 Realalarm Copyright 2008 3M All rights reserved 21 Detection system alarm log 22 Copyright 2008 3M All rights reserved 3M Service Before you call for service please have the following information available The name address and phone number of your facility Model number and serial number of the equipment located on serial label Description of the problem System information Model Number Serial Number 3M Service phone numbers For questions regarding your system call one of the following numbers In the United States In Canada In other countries 1 800 328 0067 English 1 800 268 6235 Call your local 3M office Frangais 1 800 567 3193 Copyright 2008 3M All rights reserved 23 3M Library Systems 3M Center Building 225 4N 14 St Paul Minnesota 55144 1000 www 3M com library
19. ptacle NL f 7 Z Photocell Alarm 3900 Gr Corridor Overview with Panels Single corridor system Dual corridor system Copyright 2008 3M All rights reserved Machine characteristics Physical specifications Single corridor system 2 lattices Shipping size Machine size including pallet 29 inches 737 mm 71 7 inches 1820 mm 33 inches 838 mm 47 1 inches 1197 mm 75 inches 1905 mm 28 9 inches 733 mm 270 Ibs 122 kg 230 Ibs 104 kg Corridor width 36 inches 914 mm for new installation or 34 inches 864 mm for upgrade from Model 3500 Dual corridor system 3 lattices Shipping size Machine size including pallet 36 inches 914 mm 71 7 inches 1820 mm 33 inches 838 mm 88 8 inches 2256 mm 75 inches 1905mm 28 9 inches 733 mm 367 Ibs 166 kg 330 Ibs 150 kg Corridor width 36 inches 914 mm for new installation or 34 inches 864 mm for upgrade from Model 3500 Construction The detection system is anchored to the floor and has the durability to withstand typical library or bookstore traffic Both single and dual corridor systems can be installed on mounting feet threshold or buried cable or on a baseplate Power requirements A dedicated power line is recommended but not required Voltage 100 120 220 240 VAC 50 or 60 Hz Amperes 2 0 A 100 120 VAC or 1 0
20. rm 10 Copyright 2008 3M All rights reserved Machine characteristics Alarm outputs ETES Visual alarm indicator lights are located on top of each lattice If the lights are on an alarm condition has occurred PY An audible alarm speaker is mounted on lattice B or C Alarm volume is adjustable Copyright 2008 3M All rights reserved 11 Machine characteristics 12 Copyright 2008 3M All rights reserved Cleaning Instructions Lattice and base Turn off the detection system prior to using liquid cleaners Remove dirt and greasy buildup using towels or soft cloths that have been dampened with a common household grease cutting liquid cleaner 3M suggests a monthly cleaning to retain the best equipment appearance Photocell lens and reflector At least once a month wipe the photocell lens and reflector with a soft cloth dampened with water Copyright 2008 3M All rights reserved 13 Cleaning Instructions 14 Copyright 2008 3M All rights reserved System Operation Turning your system on and off Power is applied and removed with a key switch located on the electronics enclosure Two keys are supplied with the system Remove the key while the system is operating to prevent patrons from turning off the system If the key is not available and power must be removed unplug the power cord or turn off the circuit breaker in the power distribution panel that supplies power to the system Your
21. sure to smile and ask the questions in a friendly non threatening manner Process and desensitize all items again If you discover an item that hasn t been properly checked out never accuse the patron of stealing Simply act as if the error was an oversight it more than likely was If the patron causes the alarm to sound again follow the policy that your library has established for possible theft of materials Alarm Scenario 2 A patron denies having any library materials or runs out of the library after sounding the alarm Follow your library s policy for theft Unwanted alarms Your detection system is virtually free of false alarms Occasionally your system may alarm and your staff may find that the patron does not have unauthorized library materials Unwanted alarms may be caused by active strips on items carried into the library such as books from another library Unwanted alarms are generally infrequent and will vary depending on the patrons and the proximity of your library to facilities that are releasing items containing security strips Because it is not possible to distinguish between unwanted alarms and alarms with potential item loss all responses to alarms must be consistent and follow your management policies If patrons see no response to alarms the system becomes less effective When you decide that a security strip on an item from outside your library caused an alarm follow these steps 1 Explain the problem to the patron
22. y and Limited Remedy 3M MAKES NO OTHER GUARANTEES WARRANTIES OR CONDITIONS EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTY OR CONDITION OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OR ANY IMPLIED WARRANTY OR CONDITION ARISING OUT OF A COURSE OF DEALING CUSTOM OR USAGE OF TRADE You are responsible for determining whether the 3M product is fit for a particular purpose and suitable for your application If the 3M product is defective within the warranty period and provided that a the product has not been subjected to abuse misuse accident or neglect and b you have notified 3M within thirty 30 days after the defect was discovered your exclusive remedy and 3M s and seller s sole obligation will be at 3M s option to replace or repair the defective 3M product Limitation of Liability EXCEPT WHERE PROHIBITED BY LAW 3M AND SELLER WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGE ARISING FROM 3M LIBRARY SYSTEMS WHETHER DIRECT INDIRECT SPECIAL INCIDENTAL OR CONSEQUENTIAL REGARDLESS OF THE LEGAL THEORY ASSERTED INCLUDING WARRANTY CONTRACT NEGLIGENCE OR STRICT LIABILITY Guarantee and Warranty Claims For guarantee and warranty claims and for service contact our service representatives at 1 800 328 0067 3M Library Systems Ver 061308 3M Center Building 225 4N 14 St Paul MN 55144 1000 Copyright 2008 3M All rights reserved 19 Warranty 20 Copyright 2008 3M All rights reserved Detection syste
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