3Com 3CRPAG175 Network Card User Manual
Contents
1. 2003 Brand Name 3Com Corporation Model Number SL 3040 Equipment Type 802 11b a g Wireless PC Card Complies with Part 15 of the FCC rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation 3Com Corporation SL 3040 Tested To Comply C With FCC Standards FOR HOME OR OFFICE USE Industry Canada Notice Applicable for use within Canada This device complies with Canadian RSS 210 To prevent radio interference to the licensed service this device is intended to be operated indoors and away from windows to provide maximum shielding Equipment or its transmit antenna that is installed outdoors is subject to licensing The installer of this radio equipment must ensure that the antenna is located or pointed such that it does not emit RF field in excess of Health Canada limits for the general population consult Safety Code 6 obtainable from Health Canada s website www hc sc gc ca rpb Avis de conformit a la r glementation d Industrie Canada Cet appareil est conform la norme CNR 210 du Canada Pour emp cher que cet appareil cause du brouillage au service faisant l objet d une licence cet appareil doit tre utilis l int rieur seulement et devrait tra plac loin des fen tres afin de fournir un cran de blindage maximal L installateur du pr2. spectrum modulation techniques m ETN 301 489 17 V 1 1 1 09 2000 Electromagnetic compatibility and Radio spectrum Matters ERM ElectroMagnetic Compatibility EMC standard for radio equipment and services Part 17 Specific conditions for Wideband data and HIPERLAN equipment m EN 60950 Safety of information technology equipment including electrical business equipment m EN 301 893 v1 2 1 Broadband Radio Access Networks BRAN 5 GHz high performance RLAN Harmonized EN covering essential requirements of article 3 2 of the R amp TTE Directive O Due to frequency restrictions it is necessary to select your country before using this radio device Refer to your 3Com Wireless LAN Manager online help for details 3Com Wireless LAN PC Card User Guide version 1 0 0 Published June 2003 15
3. suppliers are authorized 3Com service partners who are qualified to provide a variety of services including network planning installation hardware maintenance application training and support services When you consult your network supplier have the following information ready m Product model name part number and serial number a A list of system hardware and software including revision levels m Diagnostic error messages m Details about recent configuration changes if applicable If you are unable to consult your network supplier see the following section on how to contact 3Com Support from 3Com If you are unable to obtain assistance from the 3Com online technical resources or from your network supplier 3Com offers technical telephone support services To find out more about your support options go to the Web site associated with your region of the world shown below Region URL for Regional Web Site Asia and the Pacific Rim ap 3com com support Africa Europe and the emea 3com com support supportnumbers html Middle East Latin America lat 3com com lat support North America csoweb4 3com com contactus When you contact 3Com for assistance have the following information ready m Product model name part number and serial number a A list of system hardware and software including revision levels m Diagnostic error messages m Details about recent configuration changes if applicable Returning Produc
4. LAN PC Card installation skip to step 2 below 1 With the computer on and Windows running insert the Installation CD into the CD ROM drive The auto start feature starts the installation If nothing happens within five seconds click Start gt Run and type d setup exe where d is your CD ROM drive 2 From the 3Com Wireless Installer main menu select nstall Wireless Product 3 Wait for the installation program will prompt you to insert the PC Card into the slot see the illustrations in the next section Inserting Your Wireless LAN PC Card Your machine will run through the hardware installation and automatically launch the Wireless LAN Manager software installation Respond to the prompts as they appear During the installation process you may receive prompts for the Windows installation CD Insert the CD for your Windows operating system and indicate the correct path Your computer goes through a brief installation process during which it displays several windows indicating what is currently installing 6 Restart the computer whenever you are prompted to do so 7 When Wireless LAN Manager starts you will be prompted to select the country where you will be using the 3CRPAG175 Wireless LAN PC Card It is very important that you select the correct country so the product is properly configured for that country Your installation is now complete il NOTE To simplify installation please insert CD and run setup before ins
5. N 3COM Quick Start Guide Wireless LAN PC Card 3CRPAG175 Published June 2003 ick start guide versi 3Com Corporation 5500 Great America Parkway Santa Clara California 95052 8145 Copyright 2003 3Com Corporation All rights reserved No part of this documentation may be reproduced in any form or by any means or used to make any derivative work such as translation transformation or adaptation without written permission from 3Com Corporation 3Com Corporation reserves the right to revise this documentation and to make changes in content from time to time without obligation on the partof 3Com Corporation to provide notification of such revision or change 3Com Corporation provides this documentation without warranty term or condition of any kind either implied or expressed including but not limited to the implied warranties terms or conditions of merchantability satisfactory quality and fitness for a particular purpose 3Com may make improvements or changes in the product s and or the program s described in this documentation at any time 3Com is a registered trademark and the 3Com logo is a trademark of 3Com Corporation Microsoft and Windows are registered trademarks of Microsoft Corporation All other company and product names may be trademarks of the respective companies with which they are associated Unless otherwise indicated 3Com registered trademarks are registered in the United States and may or may not be reg
6. N Manager 3 Creating New Connections 4 Troubleshooting 7 Confirming Device Installation 7 Diagnosing Problems 7 Wireless LAN Adapter LED Indicators 8 Removing Your Wireless LAN PC Card 8 Updating the Wireless LAN PC Card Driver 8 Windows XP and 2000 8 Windows Me and 98SE 9 Technical Support 11 Online Technical Services 11 World Wide Web Site 11 3Com Knowledgebase Web Services 11 3Com FTP Site 11 Support from Your Network Supplier 12 Support from 3Com 12 Returning Products for Repair 12 Regulatory Compliance Information 13 FCC Part 15 Notice Applicable to use within the USA 13 Unintentional Radiator 13 Manufacturer s Declaration of Conformity 14 Industry Canada Notice Applicable for use within Canada 14 Avis de conformit la r glementation d Industrie Canada 14 Industry Canada IC Emissions Compliance Statement 14 Avis de conformit la r glementation d Industrie Canada 14 Safety Notice 14 European Community CE Notice 15 1 Contents 1 Installing Your Wireless LAN PC Card and Wireless LAN Manager Installation CD The Installation CD contains Setup programs and drivers for Windows XP 2000 Millennium Edition Windows Me 98 Second Edition SE 3Com Wireless LAN Manager README TXT file with updated information about your Wireless LAN PC Card This Wireless LAN PC Card User Guide Adobe Acrobat Reader Windows XP 2000 Me and 98 SE Installation If you are accessing this guide as part of your
7. To access the latest networking information on the 3Com Corporation World Wide Web site enter this URL into your Internet browser http www 3com com This service provides access to online support information such as technical documentation and a software library as well as support options that range from technical education to maintenance and professional services 3Com Knowledgebase Web Services The 3Com Knowledgebase is a database of technical information to help you install upgrade configure or support 3Com products The Knowledgebase is updated daily with technical information discovered by 3Com technical support engineers This complimentary service which is available 24 hours a day 7 days a week to 3Com customers and partners is located on the 3Com Corporation World Wide Web site at http knowledgebase 3com com 3Com FTP Site Download drivers patches software and MIBs across the Internet from the 3Com public FTP site This service is available 24 hours a day 7 days a week To connect to the 3Com FTP site enter the following information into your FTP client m Hostname ftp 3com com m Username anonymous m Password lt your Internet e mail address gt NOTE With Web browser software such as Netscape Navigator and Internet Explorer you do not need a user name and password A Technical Support Support from Your Network Supplier If you require additional assistance consult your network supplier Many
8. c IP settings Autonomous Load Balancing for improved roaming After installation consult with your network administrator and refer to 3Com s Wireless LAN Manager on line help for detailed information about the Wireless LAN Manager features and to change your default installation settings Getting Connected with 3Com Wireless LAN Manager Your 3Com Wireless LAN PC card has been initially setup as follows m This has been set to allow you to connect to any Access Point without encryption or authentication Encryption No encryption has been enabled 03Com Launcher Lx 3COM Wireless LAN Manager Create New Connection If 3Com Wireless LAN Manager does not show an active connection or you want to connect to a different wireless LAN network then you will need to create a new connection 1 Installing Your Wireless LAN PC Card and Wireless LAN Manager Creating New Connections To make a Wireless LAN connection click the Create New Connection button from the 3Com Launcher application ms 3COM Wireless LAN Manager Default lA O 7 Create New Connection This will bring up the New Connection window 3 Select from visible networks Done Refreshing MN SN TT Access Point B 3com Access Point 1 daad Access Point B Access Paint 2 3 maa Access Point A Turbo Access Point 3 3 ou Access Point 4 Access Point 4 IT Access Point G AdHoc 1 3 Not Available Ad Hoc 4 Click here if you do not see yo
9. erting PC Card 1 Installing Your Wireless LAN PC Card and Wireless LAN Manager Inserting Your Wireless LAN PC Card 3CRPAG175 Antennas The antenna on the 3CRPAG175 Wireless LAN PC Card is an XJACK antenna Extend or retract the antenna like a ball point pen Press it to extend and use it press it again to retract or disable it NOTE The antenna on the 3CRPAG175 Wireless LAN PC Card must be extended for you to connect to your wireless network For best results when extending or retracting the antenna press the antenna near the 3Com text wee SA Using Wireless LAN Manager Using Wireless LAN Manager NOTE Wireless LAN Manager defaults to automatically connect to any wireless network with no security This default allows a basic connection to an open access point Key Features contained within 3Com Wireless LAN Manager a Ad Hoc or Access Point connections m Wide range of security settings including 64 128 152 bit WEP Light EAP 802 1x EAP TLS PEAP EAP TTLS MD5 a WPA WEP TKIP AES 3Com Dynamic Security Link a Serial Authentication Multiple profile support with automatic profile activation capabilities Profiles can be imported and exported for easy multiple machine setup m For each profile you can specify a SSID name Security settings Applications that will automatically launch such as VPN software Default printer a File and print sharing for each profile a Static or Dynami
10. he PC Card if desired 7 When the uninstall is complete remove the adapter and restart your computer Updating the Wireless LAN PC Card Driver To update your Wireless LAN PC Card driver software find your operating system below then follow the procedure Windows XP and 2000 1 Insert your Wireless LAN PC Card into the PC card slot 2 In Windows 2000 select Start gt Settings gt Control Panel then double click the System icon In Windows XP from your desktop or start menu right click My Computer and select Properties 3 Select the Hardware tab and click Device Manager 4 If necessary click the plus sign to expand the Network Adapters tree Updating the Wireless LAN PC Card Driver 10 11 In Windows 2000 double click the entry 3Com 3CRPAG175 Wireless LAN PC Card select the Driver tab and click Update Driver In Windows XP right click 3Com Wireless LAN Adapter and select Update Driver The Hardware Update Wizard window appears Click next Insert the Installation CD If the 3Com installation software launches click Exit to dismiss the program In Windows 2000 click Display list of known drivers so that I can choose a specific driver and click Next In Windows XP select Install from a list or specific location Advanced and click Next In Windows XP select Don t search I will choose the driver to install and click Next When you are prompted to select an adapter click Have Disk and enter the drive let
11. ill display information about the wireless LAN adapter current connection and visible networks The Help 2 button will display help information about the status of the current connection 1 Installing Your Wireless LAN PC Card and Wireless LAN Manager Troubleshooting Confirming Device Installation 1 With your PC Card installed in the computer double click the My Computer icon If you are running Windows XP click Start gt Control Panel and go to step 3 Double click the Control Panel icon Double click the System icon The System Properties window appears detailing your system setup Click the Device Manager tab A list of devices appears arranged by type If you are using Windows XP or 2000 click the Hardware tab and click Device Manager 5 Double click Network Adapters Select 3Com 3CRPAG175 Wireless LAN PC Card Double click the entry to display a description of the current status The device status should indicate This device is working properly 7 Close the windows you have opened until you return to the desktop Diagnosing Problems If you have difficulty using the Wireless LAN PC Card try the solutions in the following table If you continue to experience difficulty see the sections Removing Your Wireless LAN PC Card and Updating the Wireless LAN PC Card driver Problem Wireless LAN PC Card LED is off Solutions Make sure the PC Card is properly inserted in the slot and that the XJACK anten
12. istered in other countries If there is any software on removable media described in this documentation it is furnished under a license agreement included with the product as a separate document or in the hard copy documentation If you are unable to locate a copy please contact 3Com and a copy will be provided to you UNITED STATES GOVERNMENT LEGEND If you are a United States government agency then this documentation and the software described herein are provided to you subject to the following All technical data and computer software are commercial in nature and developed solely at private expense Software is delivered as Commercial Computer Software as defined in DFARS 252 227 7014 June 1995 or as a commercial item as defined in FAR 2 101 a and as such is provided with only such rights as are provided in 3Com s standard commercial license for the software Technical data is provided with limited rights only as provided in DFAR 252 227 7015 Nov 1995 or FAR 52 227 14 June 1987 whichever is applicable You agree not to remove or deface any portion of any legend provided on any licensed program or documentation contained in or delivered to you in conjunction with this user guide Contents Installing Your Wireless LAN PC Card and Wireless LAN Manager Installation CD 1 Windows XP 2000 Me and 98 SE Installation 1 Inserting Your Wireless LAN PC Card 2 Antennas 2 Using Wireless LAN Manager 3 Getting Connected with 3Com Wireless LA
13. na is fully extended Confirm device installations as described above Check the Wireless LAN PC Card icon in the Windows Device Manager and make sure the PC Card type can be recognized Wireless LAN PC Card installs as an unknown device Remove the unknown device and repeat the installation procedure Make sure you insert the 3Com CD and run the setup Then inserting the PC Card when requested The Windows Add Hardware Wizard was unable to locate the Wireless LAN PC Card drivers You may have had no CD or the wrong CD inserted in the drive or the 3Com CD may not have been ready when the wizard looked for the drivers Installation program does not finish or the driver fails to load Use the Device Manager to resolve resource conflicts that may exist Select System from the Control Panel and then click the Device Manager tab Network association is intermittent Make sure the XJACK antenna is fully extended Try reorienting your laptop For best use of the antenna m Keep the area around the antenna clear from materials that could block radio transmission such as metal objects electronic devices and cordless telephones m f the signal is weak change the direction of your laptop slightly m f necessary move your computer a few inches to find a better signal Computer operating system does not recognize the card Make sure the PC Card is properly inserted in the slot and PCMCIA support is installed Check
14. ordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures m Reorient or relocate the receiving antenna m Increase the separation between the equipment and receiver m Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help This device complies with part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undersired operation 2 The user may find the following booklet prepared by the Federal Communications Commission helpful The Interference Handbook This booklet is available from the U S Government Printing Office Washington D C 20402 Stock No 004 000 00345 4 13 Regulatory Compliance Information Manufacturer s Declaration of Conformity 3Com Corporation 3930 W Parkway Blvd PO Box 704010 West Valley City UT 84119 847 262 0070 Declares that the Product Date June 30
15. sent mat riel radio doit s assurer que l antenne est situ e ou point e de mani re ce que cette derni re n mette pas de champs radio lectriques sup rieurs aux limites sp cifi es par Sant Canada pour le grand public condulter le Code de s curit 6 disponible sur le site Web de Sant Canada l adresse suivante www hc sc gc ca rpb Industry Canada IC Emissions Compliance Statement This Class B digital apparatus complies with Canadian ICES 003 Avis de conformit a la r glementation d Industrie Canada Cet appareil num rique de la classe B est conform la norme NMB 003 du Canada Safety Notice This device has been tested and certified according to the following safety standards and is intended for use only in Information Technology Equipment which has been tested to these or other equivalent standards UL Standard 60950 3rd Edition CSA C22 2 No 60950 IEC 60950 EN 60950 14 European Community CE Notice European Community CE Notice Marking by the symbol CE indicates compliance with the essential requirements of Directive 73 23 EC and the essential requirements of articles 3 1 b 3 2 and 3 3 of Directive 1999 5 EC Such marking is indicative that this equipment meets or exceeds the following technical standards m EN 300 328 2 Electromagnetic compatibility and Radio spectrum Matters ERM Wideband Transmission systems data transmission equipment operating in the 2 4GHz ISM band and using spread
16. ter for the Installation CD or enter the directory on your hard drive where the updated driver is located Click Continue Select 3Com 3CRPAG175 LAN PC Card and click Next Follow the prompts through the remainder of the driver update When the installation has completed click Finish Windows Me and 98 SE on OU BP WN Insert your Wireless LAN PC Card into the PC card slot From the Windows Start menu select Settings then select Control Panel Double click the System icon then select Device Manager In the Device Manager window expand the Network Adapters list Select 3Com 3CRPAG175 Wireless LAN PC Card and click Properties Select Driver and click Update Driver In the Update Device Driver Wizard follow the prompts to install the upgrade When prompted click Restart for the changes to take effect 2 Troubleshooting Technical Support 3Com provides easy access to technical support information through a variety of services This appendix describes these services Information contained in this appendix is correct at time of publication For the most recent information 3Com recommends that you access the 3Com Corporation World Wide Web site Register product for support at esupport 3com com Online Technical Services 3Com offers worldwide product support 24 hours a day 7 days a week through the following online systems a World Wide Web site 3Com Knowledgebase Web Services m 3Com FIP site World Wide Web Site
17. tic profile selection behavior a Security settings for your connection If you want to automatically make a VPN connection If you want to automatically launch an application The TCP IP settings for the network a Advanced settings After you complete the connection the connection information will be stored in a profile with the network name of that connection From the 3Com Launcher application you can return to the profile you have just created by clicking on the Options Menu button and selecting that profile from the menu After you have created multiple profiles you can also switch between them with the Options Menu button Selecting the Automatic Profile Selection option allows Wireless LAN Manager to try to choose the best profile for you depending on your location The Profile Manager button activates the Wireless LAN Profile Manager application You can use this application to activate profiles edit profiles create new profiles and import or export profiles You can also determine which profiles will be used if the Automatic Profile Selection option is selected and in what order they will be tried The Edit Current Profile 4 button allows you to make changes to the currently selected profile You can also make changes to a profile from the Wireless LAN Profile Manager or by creating a new connection for the network name which will overwrite the current profile The Diagnostics button w
18. ts for Repair Before you send a product directly to 3Com for repair you must first obtain an authorization number Products sent to 3Com without authorization numbers will be returned to the sender unopened at the sender s expense To obtain an authorization number go to the Web site listed above for your region Regulatory Compliance Information NOTE This product contains encryption It is unlawful to export out of the U S without obtaining a U S Export License FCC Part 15 Notice Applicable to use within the USA H CAUTION FCC Radio Frequency Exposure Notice This device generates and radiates radio frequency energy In order to comply with FCC radio frequency radiation exposure compliance requirements a separation distance of at least 2 5 cm 1 0 inch must be maintained between the antenna of the device and all persons This product does not contain any user serviceable components Any unauthorized product changes or modifications will invalidate 3Com s warranty and all applicable regulatory certifications and approvals Unintentional Radiator WARNING This equipment has been tested and found to comply with the limits for a Class B digital device as applicable pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in acc
19. ur network gt New Access Point Refresh Click here to create a new ad hoc network 3 NE Advanced Connection Settings Help Cancel The new connection window will show a list of all the Wireless LAN connections that are available and the type of network they are Access Point networks are those with a device Access Point that you can use to connect to a standard network Ad Hoc networks are for allowing direct connections between two or more computers with Wireless LAN adapters They are useful if no Access Points are available If you see an Access Point connection with the network name lt name unknown gt then the Access Point is choosing to not broadcast its SSID network name In this case you must know the name of the network before you can connect to it To create an Ad Hoc network click the New Ad Hoc button If your network is currently not visible click the New Access Point button to manually create the network After you have selected the network you want to connect to click the Connect or Advanced Connection Settings button The Connect button will ask you for the minimum amount of information you need to make a connection Getting Connected with 3Com Wireless LAN Manager The Advanced Connection Settings button will allow you to specify additional information including Profile settings such as profile name if you just want to save the profile instead of connecting and automa
20. whether another card is already in use Windows XP 2000 Me and 98 SE Check whether the computer has a Plug and Play BIOS Visit www 3com com to download the latest drivers Refer to the Updating the Wireless LAN PC Card Driver section below 2 Troubleshooting Problem Solutions No network association exists when the Log out and log in again or restart the computer to restore the connections computer becomes active again after being in sleep mode or after the Wireless LAN PC Card is removed and reinserted Wireless LAN Adapter LED Indicators Condition Description Off The computer does not recognize the Wireless LAN Adapter Flashing on and off The Wireless LAN Adapter has power Flickering Data transfer is taking place Removing Your Wireless LAN PC Card Normally you would not uninstall the Wireless LAN PC Card however in case a problem arises you may want to uninstall and reinstall it You can uninstall Wireless LAN Manager any time following the installation The uninstall removes desktop icons registry entry files and optionally files used by the adapter 1 If you are using Windows 2000 Me or 98 SE click Start gt Settings gt Control Panel If you are using Windows XP click Start gt Control Panel Click Add Remove Programs Select 3Com Wireless LAN Manager Click Change Remove Click Remove and Next a UU B Y N Follow the prompts to uninstall 3Com Wireless LAN Manager and t
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