3Com 3C16021 Power Supply User Manual
Contents
1. H Zeeeg In the modern business environment communication and sharing information is crucial With computer networks becoming larger and more complex a constant power supply is vital to the operation of our organization Your computer system relies on the battery backup of an Uninterruptible Power System UPS to maintain network integrity when the main power source fails The SuperStack Il UPS Management Module provides network power management through UPS monitoring and control The Management Module is shipped with default settings that you can change to meet the needs of your organization Networking Terminology A Network is a collection of workstations for example BM compatible personal computers and other equipment for example printers connected for the purpose of exchanging information Networks vary in size some are within a single room others span continents Ethernet is a type of local area network referring to the technology used to pass information around the network 10BASE T is the name given to the Ethernet protocol that runs over Unshielded Twisted Pair UTP cable The Management Module uses an RJ 45 connector for connecting your network Token Ring is the name given to a network that uses token passing technology in a sequential manner Token Ring networks use unshielded twisted pair UTP cable or Shielded Twisted Pair STP cable The Management Module uses either an RJ 45 connector or a 9 pin connec2. 800 123853 Netherlands 06 0228049 Belgium 0800 71279 Norway 800 11062 Denmark 800 17319 Portugal 0505 442607 Finland 98 001 4444 Russia 956 0815 Moscow only France 05 90 81 58 Spain 900 964445 Germany 0130 8180 63 Sweden 020 792954 Italy 1678 99085 U K 0800 626403 Support from Your Network Supplier If additional assistance is required contact your network supplier Many suppliers are authorized 3Com service partners who are DUA1602 0AAA01 CA APPENDIX C TECHNICAL SUPPORT qualified to provide a variety of services including network planning installation hardware maintenance application training and support services When you contact your network supplier for assistance have the following information ready m Diagnostic error messages m A list of system hardware and software including revision levels m Details about recent configuration changes if applicable If you are unable to contact your network supplier see the following section on how to contact 3Com Support f rom 3Com If you are unable to receive support from your network supplier technical support contracts are available from 3Com In the U S and Canada call 800 876 3266 for customer service If you are outside the U S and Canada contact your local 3Com sales office to find your authorized service provider Country Telephone Number Country Telephone Number Australia Japan 81 3 3345 7251 Melbourne 61 653 9515 Wee 525 531
3. Management Module If you still do not see the Main Configuration screen check the following conditions m Check the communications settings of the terminal you are using It should be set to 9600 baud No parity 8 bits and 1 stop bit m f the serial configuration is correct check the cable between the module and terminal to be sure all connections are secure m Make sure your terminal program is on the correct communications port for your RS 232 connection m Verify that the management power cable is connected to the UPS Using the Configuration Screens Each version of the Management Module has its own configuration screen When you start the configuration program the Main Configuration screen for your module appears Figure 3 1 shows the screen for the Ethernet module Figure 3 2 shows the screen for the Token Ring module The Main Configuration screen shows the current configuration settings for your Management Module A list of command CMD options are available in the left column of the screen DUA1602 0AAA01 Changing the Configuration Fields 3 3 Figure 3 1 Main Configuration Screen for Ethernet Figure 3 2 Main Configuration Screen for Token Ring Changing the Configuration Fields The first fields you must configure are IP address Netmask and Default Gateway and for Token Ring Ring Speed In addition configure the Token Ring Network Speed for the Token Ring model You should also add a ho
4. NM 3 4 Gateway GW 3 4 Token Ring Network Speed RS 3 4 BOOTP retries BR 3 5 Authorized Password PW 3 5 Command Security Level LV 3 5 UPS Unit ID ID 3 6 Get community name CG 3 6 Set community name CS 3 6 Trap Community name CT 3 6 sysName SN 3 7 sysContact SC 3 7 sysLocation SL 3 7 Attached Devices AD 3 7 Host Table Setup Screen 3 8 IP Address HI 3 9 Delete Entry DE 3 9 Ping Pl 3 9 Trap Level TL 3 9 Trap Type TT 3 10 CONNECTING TO THE NETWORK Ethernet Model 4 1 Token Ring Model 4 1 Exiting the Configuration Program 4 1 TECHNICAL SPECIFICATIONS Standards A 1 Physical Properties A 1 Serial Port Pin Out A 1 TROUBLESHOOTING TECHNICAL SUPPORT On line Technical Services C 1 3Com Bulletin Board Service C 1 World Wide Web Site C 2 ThreeComForum on CompuServe C 2 3ComFacts Automated Fax Service C 2 Support from Your Network Supplier C 3 Support from 3Com C 4 Returning Products for Repair CA ELECTRO MAGNETIC COMPATABILITY STATEMENTS Federal Communications Commission Radio and Television Interference Statement for Class B Devices CSA STATEMENT VCCI STATEMENT LIMITED WARRANTY ABOUT THIS GUIDE Introduction This guide describes how to install and use the SuperStack Il UPS Management Module Each procedure is outlined in a series of steps These procedures are written primarily for network supervisors who are responsible for installing and con
5. a twisted pair cable into the RJ 45 port on the Management Module 2 Plug the other end into an appropriate port on your network device Token Ring Model For a Token Ring network you need the appropriate cable to connect to your network type To connect a Token Ring Management Module to the network 1 Plug one end of the network cable into the Management Module For a shielded twisted pair network plug the 9 pin connector into the 9 pin jack on the Management Module Tighten the screws on the connector to ensure a good connection For an unshielded twisted pair network plug one end of the cable into the RJ 45 port on the Management Module 2 Plug the other end of the network cable into an appropriate port on your Token Ring device 4 2 CHAPTER 4 CONNECTING TO THE NETWORK Exiting the Configuration Program To save your configuration type SA and press Return This command saves the changes entered in the Main Configuration screen and restarts the Management Module Your SuperStack Il UPS Management Module is now configured Disconnect the terminal from your Management Module DUA1602 0AAA01 TECHNICAL SPECIFICATIONS H Zeeeg Standarde The SuperStack Il UPS Management Module has been designed to comply with the following standards Safety UL 1950 CSA C22 2 950 EN 60950 EMC EN 55022 Class B FCC Part 15 Class B CSA C108 8 Class B EN 50082 2 Environmental EN 60068 Physical Properties
6. return to the configuration screen Trap Community name CT Type CT followed by a space and the community name to change the community name that is sent along with the traps to your network manager Type up to 16 alphanumeric characters to specify the trap community name This field is case sensitive and cannot contain blanks Press Enter to save the new setting and return to the configuration screen sysName SN To change the system name field type SN followed by a space and the system name You must use quotes to enclose the system name Type the system name assigned by your system administrator up to 63 alphanumeric characters The name you enter is used by network operators and is not used for network addressing If you do not specify a system name here you can do so using your SNMP management application Press Enter to save the new setting and return to the configuration screen DUA1602 0AAA01 Changing the Configuration Fields 3 9 sysContact SC Type SC followed by a space and the system contact name to change this field You must use quotes to enclose the system contact name Type up to 63 alphanumeric characters to identify someone to contact with questions about this device For example you can type a person s name phone number department or physical location If you do not specify a system contact here you can do so using your SNMP management application Press Enter to sa
7. xx xx sec If the ping is unsuccessful the module displays an error message Trap Level TL To set the trap level type TL and the host number followed by a space and the trap level The possible values for the trap level are DUA1602 0AAA01 3 12 CHAPTER 3 CONFIGURING THE MANAGEMENT MODULE 0 None hosts do not receive any traps 1 Crit 2 Maj ical hosts receive only severe traps or hosts receive severe and serious traps 3 All to receive all traps Press Return to save the new setting and return to the host access list The Trap Type TT default setting for this field is 0 None To set the trap type type TT and the host number followed by a space and the trap type The Management Module provides four possible trap types 1 Stnd MIB hos s receive UPS Standard MIB defined traps 2 Private MIB hos s receive PrivateMIB defined traps 3 Stnd msgs hos ts receive UPS Standard MIB traps plus additional information 4 Private msgs hos ts receive PrivateMIB traps plus additional messages Press Return to save the new setting and return to the host access list The default setting for this field is 1 Stnd MIB DUA1602 0AAA01 CONNECTING TO THE NETWORK H Zeeeg Be sure you have the appropriate cables and connectors as described in Before You Start on page 2 3 Ethernet Model To connect an Ethernet Management Module to the network 1 Plug one end of
8. 0591 Belgium 0800 71429 Netherlands 06 0227788 Brazil 55 11 546 0869 Norway 800 13376 Canada 416 498 3266 Singapore 65 538 9368 Denmark 800 17309 South Africa 27 11 803 7404 Finland 0800 113153 Spain 34 1 3831700 France 05 917959 Sweden 45 8 632 91 00 Germany 0130 821502 Taiwan 886 2 577 4352 DUA1602 0AAA01 Returning Products for Repair C 5 Hong Kong 852 868 9111 United Arab 971 4 349049 Emirates lreland 1 800 553117 U K 0800 966197 Italy 1678 79489 U S 1 408 492 1790 These numbers are toll free Returning Products for Repair A product sent directly to 3Com for repair must first be assigned a Return Materials Authorization RMA number A product sent to 3Com without an RMA number will be returned to the sender unopened at the sender s expense To obtain an RMA number call or fax Country Telephone Number Fax Number U S and Canada 800 876 3266 option 2 Europe 31 30 60 29900 option 5 Outside Europe 1 408 492 1790 1 408 764 7290 U S and Canada DUA1602 0AAA01 C 6 APPENDIX C TECHNICAL SUPPORT DUA1602 0AAA01 ELECTRO MAGNETIC COMPATABILITY STATEMENTS Federal Communications Commission Radio and Television Interference Statement for Class B Devices This equipment has been tested and found to comply with the limits for Class B digital devices pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against h
9. Before You Start You must have a SuperStack Il UPS installed and operating to use the Management Module in addition to one of the following cables a Twisted pair cable for an Ethernet network m The patch cable STP or UTP for your Token Ring network type Installing the Management Module To install the Management Module you need access to the management power connector on the UPS and the cables that are connected to your network 1 Remove the blanking plate on the SuperStack Il UPS rear panel Retain the screws Figure 2 3 Removing the Blanking Plate on the SuperStack Il UPS 2 Slide the Management Module into the open slot and secure with the blanking plate screws Make sure the RJ 45 connector is located at the bottom of the gt Management Module DUA1602 0AAA01 2 4 CHAPTER 2 INSTALLATION Figure 2 4 Sliding the Module into the UPS 3 Connect the male end of the management power cable provided with the module into the management power connector on the back panel of the UPS Connect the other end of the cable to the management power connector on the Management Module labeled UPS Tighten the screws on the cable connectors to ensure a good connection Figure 2 5 Connecting the Power Cable DUA1602 0AAA01 CONFIGURING THE 3 MANAGEMENT MODULE ete D D e lo 000 You must configure the SuperStack Il UPS Management Module before you can use it The Management Module has a configuration
10. Management Module The Management Module is a single box that connects to the SuperStack Il UPS directly through the management power connector The Management Module is available in two different models Ethernet 3C16020 and Token Ring 3C16021 The Ethernet model can connect to a twisted pair Ethernet 10base T network using an RJ 45 connector With the Token Ring model you can connect the Management Module to a shielded or unshielded twisted pair Token Ring at 4 Mbps or 16 Mbps The module contains a full SNMP agent that implements the Internet standard RFC 1628 UPS Management Information Base private extensions for more control and relevant portions of MIB Il G WARNING The RJ 45 connector is a data socket Only data cables should be connected to it Do not connect telephone outlets to these connectors AVERTISSEMENT Le connecteur RJ 45 est une prise de donn es Seuls des ables de donn es devraient y tre connect s Ne reliez pas de prises t l phoniques a ces connecteurs WARNUNG Bei dem Anschlu RJ 45 handelt es sich um eine Datenbuchse an die ausschlie lich Datenleitungen angeschlossen 2 2 CHAPTER 2 INSTALLATION werden dirfen SchlieBen Sie keine Telefonanschl sse an diese Buchsen an Male Seral Part for configuration Figure 2 1 Ethernet Model Connections Management Power Conmeacro ito UPS Figure 2 2 Token Ring Model Connections DUA1602 0AAA01 Before You Start 2 3
11. Physical Specifications Width 11 8 cm 4 63 in Height 3 2 cm 1 25 in Depth 16 cm 6 25 in Weight 373 g 0 821 Ib Operating Environment 0 90 noncondensing humidity Operating Temperature 0 40 C 32 105 F A 2 APPENDIX A TECHNICAL SPECIFICATIONS Serial Port Pin Out terminal Battery Output 4 a x SR o_ nd No f DIR A i Oups a Sach input q RT Remote Off Input 3 gt m Only three links should be made Other pin definitions are for information only and are not supported Figure A 2 Serial Port Cabling Module to PC Terminal DUA1602 0AAA01 Zeeeg TROUBLESHOOTING Use the following troubleshooting chart to help you solve any problems that may occur with the SuperStack Il UPS Management Module Table B 1 Troubleshooting Chart Problem Management Module does not respond to SNMP get requests but does respond to pings The Management Module does not initialize and open onto the Token Ring Possible Cause Wrong community name being used The get community name that was set during the module configuration does not match the one being used by your network management system NMS for get requests Bad cable connection Incorrect ring speed configured in the Management Module Corrective Action To verify that the community name is mismatched connect a terminal to the module see Local Configuration on page 3 2 f the authentication f
12. R LIABILITY IN CONNECTION WITH THE SALE INSTALLATION MAINTENANCE OR USE OF ITS PRODUCTS 3COM SHALL NOT BE LIABLE UNDER THIS WARRANTY IF ITS TESTING AND EXAMINATION DISCLOSE THAT THE ALLEGED DEFECT IN THE PRODUCT DOES NOT EXIST OR WAS CAUSED BY CUSTOMER S OR ANY THIRD PERSON S MISUSE NEGLECT IMPROPER INSTALLATION OR TESTING UNAUTHORIZED ATTEMPTS TO REPAIR OR ANY OTHER CAUSE BEYOND THE RANGE OF THE INTENDED USE OR BY ACCIDENT FIRE LIGHTNING OR OTHER HAZARD Limitation of Liability IN NO EVENT WHETHER BASED IN CONTRACT OR TORT INCLUDING NEGLIGENCE SHALL 3COM BE LIABLE FOR INCIDENTAL CONSEQUENTIAL INDIRECT SPECIAL OR PUNITIVE DAMAGES OF ANY KIND OR FOR LOSS OF REVENUE LOSS OF BUSINESS OR OTHER FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION WITH THE SALE INSTALLATION MAINTENANCE USE PERFORMANCE FAILURE OR INTERRUPTION OF ITS PRODUCTS EVEN IF 3COM OR ITS AUTHORIZED RESELLER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES Some states do not allow the exclusion of implied warranties or the limitation of incidental or consequential damages for consumer products so the above limitations and exclusions may not apply to you This warranty gives you specific legal rights which may vary from state to state GOVERNING LAW This Limited Warranty shall be governed by the laws of the state of California 3Com Corporation 5400 Bayfront Plaza Santa Clara CA 95052 8145
13. SUPERSTACK Il UPS MANAGEMENT MODULE USER GUIDE 3C16020 AND 3C16021 3 3Com Corporation W 5400 Bayfront Plaza Mi Santa Clara California W 95052 8145 3Com Ireland 1996 All rights reserved No part of this documentation may be reproduced in any form or by any means or used to make any derivative work such as translation transformation or adaptation without permission from 3Com Ireland 3Com Ireland reserves the right to revise this documentation and to make changes in content from time to time without obligation on the part of 3Com Ireland to provide notification of such revision or change 3Com Ireland provides this documentation without warranty of any kind either implied or expressed including but not limited to the implied warranties of merchantability and fitness for a particular purpose 3Com may make improvements or changes in the products s and or the program s described in this documentation at any time UNITED STATES GOVERNMENT LEGENDS If you are a United States government agency the documentation and software described herein are provided to you subject to the following restricted rights For units of the Department of Defense Restricted Rights Legend Use duplication or disclosure by the Government is subject to restrictions as set forth in subparagraph c 1 ii for restricted Rights in Technical Data and Computer Software clause at 48 C FR 52 223 7013 3Com Ireland c o 3Com Limited ISOLAN HOUSE B
14. ailed SNMP source X X X X y message appears where x x x x Is the IP address of your NMS every time your NMS does an SNMP get request then correct the get community name used by the NMS Note that community names are case sensitive and non alphanumeric characters such as spaces are included in he count Please refer to your NMS user s guide for more information on configuring community names Verify cable connections at Management Module and at the concentrator Verify the proper ring speed with the network administrator and configure the Management Module for that speed B 2 APPENDIX B TROUBLESHOOTING The Token Ring stops functioning when the Management Module powers up and starts connecting to the Token Ring Using the same community name for SNMP gets and sets gets work but sets do not Incorrect ring speed configured in the Management Module The same community name is used for both gets and sets Verify the proper ring speed with the network administrator and configure the Management Module for that speed Make sure the get community name and set community name are different You can use the set community name for doing both gets and sets If you want to use just one community name such as public for gets and sets then configure the Management Module s get community name to some value you are not using such as unused and configure its set community name to the desired value pub
15. armful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one of the following measures User Instructions m Reorient or relocate the receiving antenna m Increase the separation between the equipment and receiver m Connect the equipment into an outlet on a circuit different from that to which the receiver is connected m Ensure that card mounting screws connector attachment screws and all ground wires are secured and tight m Consult the dealer or an experienced radio TV technician for help Changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment This product was FCC certified under test conditions that included the use of shielded I O cable and connectors between system components To be in compliance with FCC regulations the user must use shielded cables and connectors and install them properly CSA STATEMENT This Class B digital apparatus meets all requiremen
16. bility except where the non compatibility is caused by a bug or defect in the third party s product STANDARD WARRANTY SERVICE Standard warranty service for hardware products may be obtained by delivering the defective product accompanied by a copy of the dated proof of purchase to 3Com s Corporate Service Center or to an Authorized 3Com Service Center during the applicable warranty period Standard warranty service for software products may be obtained by telephoning 3Com s Corporate Service Center or an Authorized 3Com Service Center within the warranty period Products returned to 3Com s Corporate Service Center must be pre authorized by 3Com with a Return Material Authorization RMA number marked on the outside of the package and sent prepaid insured and packaged appropriately for safe shipment The repaired or replaced item will shipped to Customer at 3Com s expense no later than thirty 30 days after receipt by 3Com WARRANTIES EXCLUSIVE IF A 3COM PRODUCT DOES NOT OPERATE AS WARRANTED ABOVE CUSTOMER S SOLE REMEDY SHALL BE REPAIR REPLACEMENT OR REFUND OF THE PURCHASE PRICE PAID AT 3COM S OPTION THE FOREGOING WARRANTIES AND REMEDIES ARE EXCLUSIVE AND ARE IN LIEU OF ALL OTHER WARRANTIES EXPRESS OR IMPLIED EITHER IN FACT OR BY OPERATION OF LAW STATUTORY OR OTHERWISE INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE 3COM NEITHER ASSUMES NOR AUTHORIZES ANY OTHER PERSON TO ASSUME FOR IT ANY OTHE
17. d request BOOTP configuration You can specify any positive number up to 255 the default is 30 If you set this field to 0 no BOOTP requests are made To have the module request BOOTP configuration repeatedly until it receives a successful configuration specify 1 in this field Retries are sent at approximately two minute intervals Press Enter to save the new setting and return to the configuration screen Be sure to set this field to 0 if your network does not have a p gt BOOTP server If you specify any other value you have to wait while the Management Module powers on and receives a successful BOOTP configuration or completes the specified number of requests Authorized Password PW This field is reserved for future use Command Security Level LV To change the command security level type LV followed by a space and the corresponding level number This command determines who receives data or sends commands There are three possible entries 1 2 or 3 1 The standard level allows anyone with the correct community name for SNMP to receive data or send commands The standard level is the default DUA1602 0AAA01 Changing the Configuration Fields 3 7 2 The high sets level restricts sets and commands to those hosts that appear in the host table any SNMP manager with the correct get community name may request data 3 The high level is the most secure Only those hosts who appear in the host table and users
18. figuring the Management Module You should also be familiar with PC hardware and software and have a basic understanding of your network Your network should be set up and operating properly Conventions The icon conventions that are used in this guide are Icon Type Description Information Note Information notes call attention to gt important features or instructions Caution Cautions alert you to system damage or T loss of data Warning Warnings alert you to the risk of severe 5 personal injury Avertissement Les avertissements vous pr viennent qu il existe un risque de blessure grave Warnung Warnhinweise sollen Sie auf m gliche schwere K rperverletzungen aufmerksam machen ABOUT THIS GUIDE The text conventions that are used in this guide are Convention Description Enter vs Type When the word enter is used in this guide it means to type something then press the Return or Enter key Do not press the Return or Enter key when an instruction simply says type Text represented This typeface is used to represent displays that appear on as screen display your screen for example Enter the IP address Text represented This typeface is used to represent commands that you enter as commands for example IP 191 0 0 172 Keys When specific keys are referred to in the text they are shown as Enter or Return Italics Italics are used to denote new terms or emphasis INTRODUCTION
19. ing for each host The host number Host Num appears in the left column of the screen To change a value of a host field type the two letter command for a specific host number For example to change the IP address type HI n a b c d where n equals the host number and a b c and d are numbers between 0 and 255 You can change the following settings in the Host Table Setup screen DUA1602 0AAA01 Host Table Setup Screen 3 11 IP Address HI Type HI and the host number followed by a space and the IP address of the host entry that you want to modify Use the format a b c d where a b c and d are numbers between O and 255 If you type a number that is not in this range an error message appears Press Return to save the new setting and return to the host access list Delete Entry DE To remove a configured host you can change its IP address to a new value if one exists Otherwise use the Delete Entry command To delete the entry type DE and the host number and press Return Only eight hosts can be stored in the permanent memory Ping PI The Ping option verifies the host s physical address If you are connected to the network you can use the Ping function to verify a host s address Type PI and the host number followed by a space and the IP address Press Return to send the command If the ping is successful the Management Module responds with the following message ping Successful Round Trip Time
20. lic DUA1602 0AAA01 H Zeeeg TECHNICAL SUPPORT 3Com provides easy access to technical support information through a variety of services This appendix describes these services On line Technical Services 3Com offers worldwide product support seven days a week 24 hours a day through the following on line systems m 3Com Bulletin Board Service 3ComBBS m World Wide Web site m ThreeComForum on CompuServe m 3Comfacts SM automated fax service 3Com Bulletin Board Service 3ComBBS contains patches software and drivers for all 3Com products as well as technical articles This service is available via modem or ISDN seven days a week 24 hours a day Access by Modem To reach the service by modem set your modem to No parity 8 bits and 1 stop bit Call the telephone number nearest you Country Data Rate Australia up to 14400 bps France up to 14400 bps Germany up to 9600 bps up to 9600 bps Telephone Number 61 2 9955 2073 33 1 69 86 69 54 49 89 627 32 188 49 89 627 32 189 c 2 APPENDIX C TECHNICAL SUPPORT Hong Kong up to 14400 bps 852 537 5608 Italy fee required up to 14400 bps 39 2 273 00680 Japan up to 14400 bps 81 3 3345 7266 Singapore up to 14400 bps 65 534 5693 Taiwan up to 14400 bps 886 2 377 5838 U K up to 28800 bps 44 1442 278278 U S up to 28800 bps 1 408 980 8204 Access by ISDN ISDN users can dial in to 3ComBBS using a digital modem for fa
21. program that you can access by connecting the module to a terminal or a computer with a terminal emulation program Before You Start Make sure you contact your network administrator for the following values IP address Netmask subnet mask and Default Gateway For the Token Ring model you also need the operating speed of the Token Ring network 4 Mbps or 16 Mbps Write these values down for future reference To use the configuration screens for the Management Module you need m A serial cable see Appendix A m A terminal with an RS 232 serial port or a PC with a terminal emulation program such as Windows Terminal The serial line should be set to 9600 baud No parity 8 bits and 1 stop bit The configuration program always runs at these settings Local Configuration To connect the module to the terminal and start the configuration program 1 Plug the male end of the serial cable into the serial port labeled TERM 3 2 CHAPTER 3 CONFIGURING THE MANAGEMENT MODULE 2 Plug the other end of the serial cable into the serial port on the back of the terminal 3 Press Return The Main Configuration screen for the module type appears Figure 3 1 Main Configuration Screen for Ethernet or Figure 3 2 Main Configuration Screen for Token Ring If the Main Configuration screen does not appear press Return and make sure the Management Module is properly connected to the UPS see Installing the
22. rindley Way Hemel Hempstead Herts HP3 9XJ UK For civilian agencies Restricted Rights Legend Use reproduction or disclosure is subject to restrictions set forth in subparagraph a through d of the Commercial Computer Software Restricted Rights Clause at 48 C ER 52 227 19 and the limitations set forth in 3Com s standard commercial agreement for the software Unpublished rights reserved under the copyright laws of the United States 3Com is a registered trademark of 3Com Corporation Registered trademarks are registered in the United States and may or may not be registered in other countries SuperStack and 3TECH are trademarks of 3Com Corporation 3ComFacts and Ask3Com are service marks of 3Com Corporation Unless otherwise indicated 3Com registered trademarks are registered in the United States and may or may not be registered in other countries CompuServe is a registered trademark of CompuServe Inc Other brand and product names may be registered trademarks or trademarks of their respective holders CONTENTS ABOUT THIS GUIDE Introduction vii Conventions vii INTRODUCTION Networking Terminology 1 1 INSTALLATION The SuperStack Il UPS Management Module 2 1 Before You Start 2 2 Installing the Management Module 2 2 CONFIGURING THE MANAGEMENT MODULE Before You Start 3 1 Local Configuration 3 1 Using the Configuration Screens 3 2 Changing the Configuration Fields 3 3 IP address IP 3 3 Netmask
23. sage appears If your local network is partitioned into subnets be sure to set this value to show that for example 255 255 0 0 DUA1602 0AAA01 Changing the Configuration Fields 3 5 If you do not know the Netmask value to use contact your network administrator Press Enter to save the new setting and return to the configuration screen Gateway GW To change the default gateway type GW followed by a space and the default gateway The default gateway is the default destination for all packets not addressed to the local network segment This value must be set if you have routers in your network Use the format a b c d where a b c and d are numbers between O and 255 If you type a number that is not in this range an error message appears If there is not a primary gateway type GW 0 0 0 0 If you do not know the default gateway contact your network administrator Press Enter to save the new setting and return to the configuration screen Token Ring Network Speed RS Token Ring model only Type RS followed by a space and the speed in Mbps of your Token Ring network Type 4 for a 4 Mbps Token Ring or 16 for a 16 Mbps Token Ring The default speed is 16 Mbps Press Enter to save the new setting and return to the configuration screen DUA1602 0AAA01 3 6 CHAPTER 3 CONFIGURING THE MANAGEMENT MODULE BOOTP retries BR Type BR followed by a space and the number of times the Management Module shoul
24. st access up to 56 Kbps To access 3ComBBS using ISDN dial the following number 408 654 2703 World Wide Web Site Access the latest networking information on 3Com s World Wide Web site by entering our URL into your internet browser http www 3Com com This service features news and information about 3Com products customer service and support 3Com s latest news releases selected articles from 3TECH a 3Com s award winning technical journal and more ThreeComForum on CompuServe ThreeComForum is a CompuServe based service containing patches software drivers and technical articles about all 3Com products as well as an interactive forum for technical questions To use ThreeComForum you need a CompuServe account To use ThreeComForum 1 Log on to CompuServe DUA1602 0AAA01 3ComFacts Automated Fax Service C 3 2 Enter go threecom 3 Press Return to see the Ask3Com SM main menu 3ComFacts Automated Fax Service 3Com Corporation s interactive fax service 3ComFacts provides data sheets technical articles diagrams and troubleshooting instructions on 3Com products 24 hours a day seven days a week Call 3ComFacts using your touch tone telephone International access numbers are Country Fax Number Hong Kong 852 2537 5610 U K 44 1442 278279 U S 1 408 727 7021 Local access numbers are available within the following countries Country Fax Number Country Fax Number Australia
25. st to receive traps see Trap Level TL5 To change the value of a setup option enter the two letter command followed by the new value For example to change the DUA1602 0AAA01 3 4 CHAPTER 3 CONFIGURING THE MANAGEMENT MODULE IP address gt IP address type IP a b c d where a b c and d are numbers between 0 and 255 The new values do not appear until you press Enter on a blank command line to redisplay the screen If you enter a command without a new value the existing value for that option appears If you enter an invalid value the screen displays a range of valid values You can refresh the Main Configuration screen to show your changes by typing CF and pressing Enter The configuration settings you can change are described in the following sections IP Type IP followed by a space and the Internet address assigned to the Management Module to change the IP address Use the format a b c d where a b c and d are numbers between O and 255 If you type a number that is not in this range an error message appears If you do not know the IP address to use contact your network administrator Press Enter to save the new setting and return to the configuration screen Netmask NM Type NM followed by a space and the Netmask value to change the netmask value Use the format a b c d where a b c and d are numbers between O and 255 If you type a number that is not in this range an error mes
26. tial warranty period whichever is longer 3Com shall not be responsible for any software firmware information or memory data of Customer contained in stored on or integrated with any products returned to 3Com pursuant to any warranty SOFTWARE 3Com warrants that the software programs licensed from it will perform in substantial conformance to the program specifications therefore for a period of ninety 90 days from the date of purchase from 3Com or its Authorized Reseller 3Com warrants the magnetic media containing software against failure during the warranty period No updates are provided 3Com s sole obligation hereunder shall be at 3Com s discretion to refund the purchase price paid by Customer for any defective software products or to replace any defective media with software which substantially conforms to 3Com s applicable published specifications Customer assumes responsibility for the selection of the appropriate applications program and associated reference materials 3Com makes no warranty that its software products will work in combination with any hardware or applications software products provided by third parties that the operation of the software products will be uninterrupted or error free or that all defects in the software products will be corrected For any third party products listed in the 3Com software product documentation or specifications as being compatible 3Com will make reasonable efforts to provide compati
27. tor for connecting your network CHAPTER 1 INTRODUCTION Simple Network Management Protocol SNMP is a protocol that controls how a management station gains information from a device SNMP is composed of three areas m Asetof rules that define how a management station can communicate with a device m A Management Information Base MIB that defines what information can be obtained from the device by the management station Every SNMP manageable device has a MIB which is a list of information about it m Unsolicited messages called Traps which work differently to the usual request reply management communication You can configure a device so that it generates a trap if a certain condition occurs for example a port partitioning The trap will be sent to the management station to inform it of the occurrence Device is a term that is used to refer to a piece of network equipment Every device has a unique address that is used to identify it on the network Internet Protocol IP is a data communication protocol used to connect computers and data equipment into computer networks It is used on a large international network called the Internet which is composed of universities government facilities research institutions and private companies DUA1602 0AAA01 INSTALLATION H Zeeeg This chapter describes the SuperStack Il UPS Management Module and how to install the module in the SuperStack Il UPS The SuperStack II UPS
28. ts of the Canadian Interference Causing Equipment Regulations Cet appareil num rique de la classe B respecte toutes les exigences du Reglement sur le mat riel brouilleur du Canada VCCI STATEMENT CORR a_n dre zt tane ras ELTE Bentcetiameg lt isti CORRE REARS LARA RSFRAPRSHSMMARRIVCC KEKBBLTEN ET LOL PRBS YA FYEVSEYRMMCERLECRRE REC EREDOREACHICEThLVET BRBMRKHSTFLUHURBMELTTEN Limited Warranty HARDWARE 3Com warrants its hardware products to be free from defects in workmanship and materials under normal use and service for the following lengths of time from the date of purchase from 3Com or its Authorized Reseller Internetworking products One Year Network adapters Lifetime Ethernet stackable hubs and Unmanaged Ethernet fixed port repeaters Lifetime One year if not registered Power supply and fans in these stackable hubs and unmanaged repeaters One Year Other hardware products One Year Spare parts and spares kits 90 days If a product does not operate as warranted during the applicable warranty period 3Com shall at its expense correct any such defect by repairing the defective product or part or at its option by delivering to Customer an equivalent product or part to replace the defective item All products that are replaced will become the property of 3Com Replacement products may be new or reconditioned Any replaced or repaired product or part has a ninety 90 day warranty or the remainder of the ini
29. ve the new setting and return to the configuration screen sysLocation SL Type SL followed by a space and the system location name to change this field You must use quotes to enclose the system location Type up to 63 alphanumeric characters to identify the location of the installed Management Module Press Enter to save the new setting and return to the configuration screen Attached Devices AD To list the protected equipment currently connected to the UPS type AD followed by a space and the device name You must use quotes to enclose the attached devices Type up to 63 characters for device names to identify other SuperStack devices such as hubs and switches that are connected to the UPS Press Enter to save the new setting and return to the configuration screen DUA1602 0AAA01 3 10 CHAPTER 3 CONFIGURING THE MANAGEMENT MODULE Host Table Setup Screen The Host Table Setup screen allows you to add hosts permanently to the Management Module Host Table The host table automatically adds hosts as nonpermanent entries when host communication is established with the Management Module This command must be used if you want to receive traps To access this screen from the Main Configuration screen type HS and press Return The Host Table Setup screen appears Figure 3 3 Figure 3 3 Host Table Setup Screen The Host Table Setup screen displays the host access list and the current sett
30. with the correct community name can receive data or send commands Press Enter to save the new setting and return to the configuration screen UPS Unit ID ID To change the UPS Unit ID field type ID followed by a space and the name of the UPS unit that you are currently configuring You must use quotes to enclose the UPS unit name You can enter up to 16 characters to identify the UPS unit Press Enter to save the new setting and return to the configuration screen Get community name CG To change the community name type CG followed by a space and the community name This command changes the community name hat the SNMP manager can use when performing a get operation but not set operations Type up to 16 alphanumeric characters to specify the get community name This field is case sensitive and cannot contain blanks Make sure the get community name is different than the set community name to avoid conflicts with set operations Press Enter to save the new setting and return to the configuration screen DUA1602 0AAA01 3 8 CHAPTER 3 CONFIGURING THE MANAGEMENT MODULE Set community name CS Type CS followed by a space and the community name to change the community name the SNMP manager uses when performing set or get operations Type up to 16 alphanumeric characters to specify the set community name This field is case sensitive and cannot contain blanks Press Enter to save the new setting and
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