3Com 09-1632-000 Universal Remote User Manual
Contents
1. Access by Analog Modem To reach the service by modem set your modem to 8 data bits no parity and 1 stop bit Call the telephone number nearest you Country Data Rate Telephone Number Australia Up to 14 400 bps 61299552073 Brazil Up to 28 800 bps 55 11 5181 9666 France Up to 14 400 bps 3316986 6954 Germany Up to 28 800 bps 4989 62732 188 Hong Kong Up to 14 400 bps 852 2537 5601 Support from Your Network Supplier 29 Country Data Rate Telephone Number Italy Up 14 400 bps 39227300680 Japan 14 400 bps 813 5977 7977 Mexico Up to 28 800 bps 525 520 7835 P R of China Up to 14 400 bps 86 10 684 92351 Taiwan Up to 14 400 bps 886 2 377 5840 Up to 28 800 bps 44 1442 438278 U S A Up to 53 333 bps 1 847 262 6000 Access by Digital Modem ISDN users can dial in to the 3Com BBS using a digital modem for fast access up to 64 Kbps To access the 3Com BBS using ISDN call the following number 1 847 262 6000 3Com Facts Automated Fax Service The 3Com Facts automated fax service provides technical articles diagrams and troubleshooting instructions on 3Com products 24 hours a day 7 days a week Call 3Com Facts using your Touch Tone telephone 1 408 727 7021 Support from Your Network Supplier If you require additional assistance contact your network supplier Many suppliers are authorized 3Com service partners who are qualified to provide a variety of services including network planning instal2. Getting Started with 3 the OfficeConnect NETBuilder 10 Bridge Router http www 3com com Part No 09 1632 000 Published M ay 1999 3Com Corporation m 5400 Bayfront Plaza m Santa Clara California m 95052 8145 Copyright 1999 3Com Corporation All rights reserved No part of this documentation may be reproduced in any form or by any means or used to make any derivative work such as translation transformation or adaptation without written permission from 3Com Corporation 3Com Corporation reserves the right to revise this documentation and to make changes in content from time to time without obligation on the part of 3Com Corporation to provide notification of such revision or change 3Com Corporation provides this documentation without warranty term or condition of any kind either implied or expressed including but not limited to the implied warranties terms or conditions of merchantability satisfactory quality and fitness for a particular purpose 3Com may make improvements or changes in the product s and or the program s described in this documentation at any time If there is any software on removable media described in this documentation it is furnished under a license agreement included with the product as a separate document in the hard copy documentation oron the removable media in a directory file named LICENSE TXT or LICENSE TXT If you are unable to locate a copy please contact 3Com and a copy will be
3. IP Network Addressing or Configuring IPX Network Addressing depending on which protocol your network uses Configuring IP Network Addressing Use this procedure when you use IP as your network protocol If you use IPX as your network protocol go to Configuring IPX Network Addressing on page 23 To configure IP network addressing follow these steps 1 Obtain an address range to be assigned as the address pool for the DHCP server from your network administrator 2 Assign the new IP address pool to the DHCP server a In the Basic IP section of the navigation frame click the DHCP AddressPool link b In the start field choose 1 c In the AddressPool field enter a DHCP address pool For example enter 20 1 0 2 20 1 0 254 d Click Apply 3 Enable the new DHCP address pool a In the Basic IP section of the navigation frame click the DHCP CONTrol link a In the start field choose 1 b In the CONTrol field choose AddressPool Configuration Procedure 21 c Click Apply 4 Assign an IP address to your routing ports a In the Basic IP section of the navigation frame click the IP NETaddr link b In the start field choose 1 c In the NETaddr field enter a network address For example enter 20 1 0 1 d Click Apply 5 Reboot the OfficeConnect NETBuilder bridge router by unplugging the power cord from the bridge router then plugging it back in Wait for all the LEDs to turn green When all the L
4. Click Apply Enable IPX Routing a In the Basic IPX section of the navigation frame click the IPX CONTrol link b In the start field choose 1 c In the CONTrol field choose ROute d Click Apply e In the start field choose 4 24 CONFIGURING YOUR OFFICECONNECT NETBUILDER 10 BRIDGE ROUTER f Inthe CONTrol field choose ROute g Click Apply Configuring PPP Authentication To configure PPP authentication you will need to communicate with your partner office Office B and exchange user names and passwords Offices A and B must be configured before remote connectivity can be established For remote access security at Office A assign passwords and usernames to your OfficeConnect NETBuilder 10 bridge router network Office A Configuration For remote access security at Office A assign passwords and usernames to your OfficeConnect NETBuilder 10 bridge router network To configure PPP authentication for Office A follow these steps 1 Return to the Web Link home page by clicking Web Link in the banner 2 In the navigation frame click the Configuration link In the navigation frame click the IP Routing link 4 In the Dial on Demand Dynamic Dial section of the navigation frame click the PPP AuthLocalUser link a In the start field choose 4 b In the AuthLocalUser field enter the username and password for Office A your office in quotes For example enter OfficeA passwordA c Click Apply 5 In t
5. MAU RF Coe aan Uh eer HR mrt ip Toma Qi rm TT ions 354 an Navigation frame Main window Figure 4 shows the Web Link home page This page contains the NETBuilder banner with buttons to w Preconfiguration Set Up 11 web based information a navigation frame and a main window The navigation frame lets you select from the Web Link basic functions The contents of the navigation frame and the main window of the page change depending on what function you have selected You can return to the Web Link home page at any time by clicking Web Link in the banner Assign a default password to the root user a In the navigation frame click the Configuration link b In the navigation frame click the IP Routing link c In the navigation frame click the System Parameters link d Enter your new password and confirm it in the fields provided e Click Apply If you have the Web Link help window open on your display you may need to use the vertical scroll bar to bring the Apply button into view 12 CONFIGURING YOUR OFFICECONNECT NETBUILDER 10 BRIDGE ROUTER Configuration Procedure This section provides step by step instructions for configuring the set up shown in Figure 5 Figure 5 Office A Configuration Network management system Office A IPX IP 10 1 0 0 OfficeConnect bridge router Leased line IPX CCC ISDN IP unnumbered OfficeCo
6. a replacement shall be provided by advance replacement The replacement product will normally be shipped not later than three 3 business days after 3Com s verification of the DOA product but may be delayed due to export or import procedures When an advance replacement is provided and Customer fails to return the original product to 3Com within fifteen 15 days after shipment of the replacement 3Com will charge Customer for the replacement product at list price 3Com shall not be responsible for any software firmware information or memory data of Customer contained in stored on or integrated with any products returned to 3Com for repair whether under warranty or not WARRANTIES EXCLUSIVE IFA 3COM PRODUCT DOES NOT OPERATE AS WARRANTED ABOVE CUSTOM ER S SOLE REM EDY FOR BREACH OF THAT WARRANTY SHALL BE REPAIR REPLACEM ENT OR REFUND OF THE PURCHASE PRICE PAID AT 3COM S OPTION TO THE FULL EXTENT ALLOWED BY LAW THE FOREGOING WARRANTIES AND REM EDIES ARE EXCLUSIVE AND ARE IN LIEU OF ALL OTHER WARRANTIES TERM S OR CONDITIONS EXPRESS OR IM PLIED EITHER IN FACT OR BY OPERATION OF LAW STATUTORY OR OTHERWISE INCLUDING WARRANTIES TERM S OR CONDITIONS OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE SATISFACTORY QUALITY CORRESPONDENCE WITH DESCRIPTION AND NON INFRING EM ENT ALL OF WHICH ARE EXPRESSLY DISCLAIM ED 3COM NEITHER ASSUM ES NOR AUTHORIZES ANY OTHER PERSON TO ASSUM E FOR IT ANY OTHER LIABILITY IN CONNECTION WITH THE
7. and SPID numbers Retain this information for use during configuration Preconfiguration Set Up This section describes the things you need to do before performing the actual network configuration Set Up the NMS asa DHCP Client Refer to the documentation that came with your PC operating system for information on how to perform this set up Install the OfficeConnect on a Tabletop Attach the plastic feet supplied with your OfficeConnect bridge router see Figure 2 CAUTION Do not restrict air flow around the sides and back of the bridge router Figure 2 Attaching Plastic Feet to OfficeConnect Bridge Router Remove feet from their adhesive backing M Attach feet to the bottom of the chassis using the semi circle marks for placement Cable the Bridge Router Figure 3 shows the back panel connectors on the OfficeConnect bridge routers Refer to this figure when you attach or plug in cables t 12 24V DC 1AMAX Console Serial Om C LAN Ethernet 9 pin serial Flex WAN WAN connections connection connector to line connect only one to terminal or modem PC serial port or CSU DSU Cable the Ethernet Connector The OfficeConnect bridge router accepts either a 10BASE 2 coaxial or LOBASE T twisted pair TP Ethernet cable connection Attach a coaxial Ethernet cable to the BNC connector using a connector or plug the 8 fo
8. of China 10800 61 00137 or 021 6350 1590 Singapore 800 6161 463 S Korea From anywhere in S Korea From Seoul 00798 611 2230 0 2 3455 6455 Taiwan R O C 0080 611 261 Thailand 001 800 611 2000 Europe From anywhere in Europe call 31 0 30 6029900 phone 31 0 30 6029999 fax Country Returning Products for Repair 31 Telephone Number Europe South Africa and Middle East From the following countries you may use the toll free numbers Austria 0800 297468 Belgium 0800 71429 Denmark 800 17309 Finland 0800 113153 France 0800 917959 Germany 0800 1821502 Hungary 00800 12813 Ireland 1800 553117 Israel 1800 9453794 Italy 1678 79489 Netherlands 0800 0227788 Norway 800 11376 Poland 00800 3111206 Portugal 0800 831416 South Africa 0800 995014 Spain 900 983125 Sweden 020 795482 Switzerland 0800 55 3072 U K 0800 966197 Latin America Argentina AT amp T 800 666 5065 Brazil 0800 13 3266 Chile 1230 020 0645 Colombia 98012 2127 Mexico 01 800 CARE 01 800 2273 Peru AT amp T 800 666 5065 Puerto Rico 800 666 5065 Venezuela AT amp T 800 666 5065 North America 1 800 NET 3Com 1 800 638 3266 Enterprise Customers 1 800 876 3266 Returning Products for Repair Before you send a product directly to 3Com for repair you must first obtain an authorization number Products sent to 3Com without authorization numbers will be returned to the sender unopened at the sender s expense To obtai
9. provided to you UNITED STATES GOVERNMENT LEGEND If you are a United States government agency then this documentation and the software described herein are provided to you subject to the following All technical data and computer software are commercial in nature and developed solely at private expense Software is delivered as Commercial Computer Software as defined in DFARS 252 227 7014 June 1995 or as a commercial item as defined in FAR 2 101 a and as such is provided with only such rights as are provided in 3Com s standard commercial license for the Software Technical data is provided with limited rights only as provided in DFAR 252 227 7015 Nov 1995 or FAR 52 227 14 June 1987 whichever is applicable You agree not to remove or deface any portion of any legend provided on any licensed program or documentation contained in or delivered to you in conjunction with this User Guide Portions of this documentation are reproduced in whole or in part with permission from as appropriate Unless otherwise indicated 3Com registered trademarks are registered in the United States and may or may not be registered in other countries 3Com the 3Com logo NETBuilder and OfficeConnect are registered trademarks of 3Com Corporation All other company and product names may be trademarks of the respective companies with which they are associated Guide written by Linda Lininger Edited and Illustrated by Amy Guzules Produced by Julie L
10. section of the navigation frame click the PATH CONTrol link In the start field click the arrow and choose 2 1 In the end field click the arrow and choose 2 2 In the CONTrol field click the arrow and choose Enabled Click Apply Your ISDN line is now initialized 16 CONFIGURING YOUR OFFICECONNECT NETBUILDER 10 BRIDGE ROUTER 7 Logically assign the two ISDN paths to port 4 a In the Dial On Demand ISDN Setup section of the navigation frame click the PORT PAths link b In the start field click the arrow and choose 4 c In the PAths field enter 2 1 2 2 d Click Apply 8 Enable all paths on port 4 a In the Dial On Demand ISDN Setup section of the navigation frame click the PATH CONTrol link b In the start field click the arrow and choose 2 1 c In the end field click the arrow and choose 3 d In the CONTrol field click the arrow and choose Enabled e Click Apply 9 f your line speed requirements are different than the default 64 Kbps you need to modify your path baud rate configuration a In the Dial On Demand ISDN Setup section of the navigation frame click the PATH BAud link b In the start field click the arrow and choose 3 c In the BAud field enter your path baud rate For example enter 128 d Click Apply Configuring ISDN Outside North America To configure Office A outside North America follow these steps 1 Configure ISDN Dial on Demand Within IP Routing Configuration set
11. software products will be corrected For any third party products listed in the 3Com software product documentation or specifications as being compatible 3Com will make reasonable efforts to provide compatibility except where the non compatibility is caused by a bug or defect in the third party s product or from use of the software product not in accordance with 3Com s published specifications or user manual YEAR 2000 WARRANTY In addition to the Hardware Warranty and Software Warranty stated above 3Com warrants that each product sold or licensed to Customer on and after January 1 1998 that is date sensitive will continue performing properly with regard to such date data on and after January 1 2000 provided that all other products used by Customer in connection or combination with the 3Com product including hardware software and firmware accurately exchange date data with the 3Com product with the exception of those products identified at 3Com s Web site http www 3com com products yr2000 html as not meeting this standard If it appears that any product that is stated to meet this standard does not perform properly with regard to such date data on and after January 1 2000 and Customer notifies 3Com before the later of April 1 2000 or ninety 90 days after purchase of the product from 3Com or its authorized reseller 3Com shall at its option and expense provide a software update which would effect the proper performance of such p
12. the user will be required to correct the interference at the user s own expense Changes or modifications not expressly approved by 3Com could void the user s authority to operate this equipment FCC CLAss B STATEMENT This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 This device must accept any interference received including interference that may cause undesired operation WARNING This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules and the Canadian Department of Communications Equipment Standards entitled Digital Apparatus ICES 003 These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures m Reorient or relocate the receiving antenna m Increase the separ
13. AGREEMENT This License Agreement sets forth the entire understanding and agreement between you and 3Com supersedes all prior agreements whether written or oral with respect to the Software and may be amended only in a writing signed by both parties 3Com is a registered trademark of 3Com Corporation 3Com Corporation 5400 Bayfront Plaza P O Box 58145 Santa Clara CA 95052 8145 408 764 5000
14. D W izard is running execution messages are displayed that show the detected SPID values and switch type If the execution messages show that SPID identification and switch type detection was successful go to step step 7 If the execution messages show that auto detection of SPID values has failed you must enter them manually Go to step 4 Configuration Procedure 15 4 To manually enter SPID values follow these steps In the Dial On Demand ISDN Setup section of the navigation frame click the PATH SPIDdn1 link In the start field click the arrow and choose 2 In the SPIDdn1 field enter the first SPID value in quotes Refer to the work order provided by your Telco vendor to determine the SPID values For example enter spidstringl Click Apply e In the Dial On Demand ISDN Setup section of the h navigation frame click the PATH SPIDdn2 link In the start field click the arrow and choose 2 In the SPIDdn2 field enter the second SPID value in quotes For example enter spidstring2 Click Apply 5 Enterthe switch type In the Dial On Demand ISDN Setup section of the navigation frame click the PATH SwitchType link In the start field click the arrow and choose 2 In the SwitchType field click the arrow and choose your switch type Refer to the work order provided by your Telco vendor to determine your switch type For example choose NTT 6 Enable the ISDN paths In the Dial On Demand ISDN Setup
15. EDs are green you will need to relogin to the D gt OfficeConnect NETBuilder bridge router Remember to use the user name root and the new password you assigned for the root user 6 Reboot the network management station PC so that the DHCP client in the network management station acquires a new address from the OfficeConnect NETBuilder bridge router DHCP server 7 Point the browser on the client to the new port 1 IP address For example enter 20 1 0 1 8 In the Basic IP section of the navigation frame click the IP link a In the start field choose 4 b In the NETaddr field enter IPCPA c Click Apply 9 In the Dial On Demand Dynamic Dial section of the navigation frame click the PORT CONTrol link a In the start field choose 4 b In the CONTrol field choose Enabled 22 CONFIGURING YOUR OFFICECONNECT NETBUILDER 10 BRIDGE ROUTER 10 11 12 13 14 c Click Apply Add a default route to port 4 to tell the OfficeConnect NETBuilder bridge router which port to use to communicate to the internet a In the Basic IP section of the navigation frame click IP Route b In the ROUte field enter the route 0 0 0 0 41 c Click Apply In the Policy Management Network Address Translation section on the navigation frame click the NAT IPCPA ddressM ap link a In the start field choose 4 b In the IPCPAddressM ap field enter Enable c Click Apply In the Policy Management Network Address Transla
16. PORTANT Read Before Using This Product YOU SHOULD CAREFULLY READ THE FOLLOWING TERMS AND CONDITIONS BEFORE USING THIS PRODUCT IT CONTAINS SOFTWARE THE USE OF WHICH IS LICENSED BY 3COM CORPORATION 3COM TO ITS CUSTOMERS FOR THEIR USE ONLY AS SET FORTH BELOW IF YOU DO NOT AGREE TO THE TERMS AND CONDITIONS OF THIS AGREEMENT DO NOT USE THE SOFTWARE USING ANY PART OF THE SOFTWARE INDICATES THAT YOU ACCEPT THESE TERMS LICENSE 3Com grants you a nonexclusive license to use the accompanying software program s the Software subject to the terms and restrictions set forth in this License Agreement You are not permitted to lease rent distribute or sublicense the Software or to use the Software in a time sharing arrangement or in any other unauthorized manner Further no license is granted to you in the human readable code of the Software source code Except as provided below this License Agreement does not grant you any rights to patents copyrights trade secrets trademarks or any other rights in respect to the Software The Software is licensed to be used on any workstation or any network server owned by or leased to you provided that the Software is used only in connection with a 3Com adapter You may reproduce and provide one 1 copy of the Software and supporting documentation for each such workstation or network server on which the Software is used as permitted hereunder Otherwise the Software and supporting documentation
17. SALE INSTALLATION M AINTENANCE OR USE OF ITS PRODUCTS 3COM SHALL NOT BE LIABLE UNDER THIS WARRANTY IF ITS TESTING AND EXAMINATION DISCLOSE THAT THE ALLEGED DEFECT OR MALFUNCTION IN THE PRODUCT DOES NOT EXIST OR WAS CAUSED BY CUSTOMER S OR ANY THIRD PERSON S MISUSE NEGLECT IMPROPER INSTALLATION OR TESTING UNAUTHORIZED ATTEMPTS TO OPEN REPAIR OR MODIFY THE PRODUCT OR ANY OTHER CAUSE BEYOND THE RANGE OF THE INTENDED USE OR BY ACCIDENT FIRE LIGHTNING OTHER HAZARDS OR ACTS OF GOD LIMITATION OF LIABILITY TO THE FULL EXTENT ALLOWED BY LAW 3COM ALSO EXCLUDES FOR ITSELF AND ITS SUPPLIERS ANY LIABILITY WHETHER BASED IN CONTRACT OR TORT INCLUDING NEGLIGENCE FOR INCIDENTAL CONSEQUENTIAL INDIRECT SPECIAL OR PUNITIVE DAMAGES OF ANY KIND OR FOR LOSS OF REVENUE OR PROFITS LOSS OF BUSINESS LOSS OF INFORMATION OR DATA OR OTHER FINANCIAL LOSS ARISING OUT OF ORIN CONNECTION WITH THE SALE INSTALLATION MAINTENANCE USE PERFORM ANCE FAILURE OR INTERRUPTION OF ITS PRODUCTS EVEN IF 3COM OR ITS AUTHORIZED RESELLER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND LIMITS ITS LIABILITY TO REPAIR REPLACEM ENT OR REFUND OF THE PURCHASE PRICE PAID AT 3COM S OPTION THIS DISCLAIM ER OF LIABILITY FOR DAM AGES WILL NOT BE AFFECTED IF ANY REM EDY PROVIDED HEREIN SHALL FAIL OF ITS ESSENTIAL PURPOSE DISCLAIMER Some countries states or provinces do not allow the exclusion or limitation of implied warranties or the limitation of inci
18. URING YOUR OFFICECONNECT NETBUILDER 10 BRIDGE ROUTER 5 b In the AuthLocalUser field enter the username and password for office B in quotes For example enter OfficeB passwordB c Click Apply In the Dial on Demand Dynamic Dial section on the navigation frame click the PPP AuthRemoteUser link a In the start field choose 4 b In the AuthRemoteUser field enter the username and password for office A in quotes For example enter OfficeA passwordA c Click Apply Enable port control to establish PPP connectivity using access security a In the Dial on Demand Dynamic Dial section of the navigation frame click the PORT CONTrol link b In the start field choose 4 c In the CONTrol field choose Enabled Your OfficeConnect NETBuilder bridge router configuration is complete TECHNICAL SUPPORT 3Com provides easy access to technical support information through a variety of services This appendix describes these services Information contained in this appendix is correct at time of publication For the most recent information 3Com recommends that you access the 3Com Corporation World Wide Web site Online Technical Services 3Com offers worldwide product support 24 hours a day 7 days a week through the following online systems World Wide Web site 3Com Knowledgebase Web Services 3Com site m 3Com Bulletin Board Service 3Com BBS wm 3Com Facts Automated Fax Service World Wide W
19. accabue CONTENTS CONFIGURING YOUR OFFICECONNECT NETBUILDER 10 BRIDGE ROUTER Prerequisites 6 Preconfiguration Set Up 7 Set Up the NMS as a DHCP Client 7 Install the OfficeConnect on a Tabletop 7 Cable the Bridge Router 7 Turn on Power to the OfficeConnect 9 Restart the NMS DHCP Client 9 Launch Web Link 10 Configuration Procedure 12 Configuring ISDN Lines 13 Configuring Dynamic Dial 18 Configuring Network Addressing for Your Network 20 Configuring PPP Authentication 24 TECHNICAL SUPPORT Online Technical Services 27 World Wide Web Site 27 3Com Knowledgebase Web Services 28 3Com FIP Site 28 3Com Bulletin Board Service 28 3Com Facts Automated Fax Service 29 Support from Your Network Supplier 29 Support from 3Com 30 Returning Products for Repair 31 3CoM CORPORATION LIMITED WARRANTY FCC CLAss A VERIFICATION STATEMENT FCC CLAss B STATEMENT FCC DECLARATION OF CONFORMITY 3CoM END USER SOFTWARE LICENSE AGREEMENT CONFIGURING YOUR OFFICECONNECT A NETBUILDER 10 BRIDGE ROUTER This guide contains the information you need to install and configure your OfficeConnect NETBuilder 10 bridge router The basic configuration that you will establish is shown in Figure 1 This configuration supports a leased line connection between two OfficeConnect bridge routers It also supplies an ISDN dial on demand backup line As you are configuring your router you will be asked to make choices based on what
20. ation between the equipment and receiver m Connect the equipment into an outlet on a circuit different from the one which the receiver is connected to m Consult the dealer or an experienced radio TV technician for help The user may find the following booklet prepared by the Federal Communications Commission helpful The Interference Handbook This booklet is available from the U S Government Printing Office Washington D C 20402 Stock No 004 000 00345 4 NOTE In order to maintain compliance with the limits of a Class B digital device 3Com requires that you use quality interface cables when connecting to this device Changes or modifications not expressly approved by 3Com could void the user s authority to operate this equipment Refer to the manual for specifications on cabling types FCC DECLARATION OF CONFORMITY We declare under our sole responsibility that the Model Description 10 OfficeConnect NETBuilder bridge router to which this declaration relates is in conformity with the following standards or other normative documents m ANSI C63 4 1992 Methods of Measurement m Federal Communications Commission 47 CFR Part 15 subpart B 15 107 a Class B Conducted Limits 15 109 a Class B Radiated Emissions Limits m 15 107 e Class B Conducted Limits 15 109 g Class B Radiated Emissions Limits 3Com Corporation 5400 Bayfront Plaza P O Box 58145 Santa Clara CA 95052 8145 3Com END USER SOFTWARE LICENSE AGREEMENT IM
21. dental or consequential damages for certain products supplied to consumers or the limitation of liability for personal injury so the above limitations and exclusions may be limited in their application to you When the implied warranties are not allowed to be excluded in their entirety they will be limited to the duration of the applicable written warranty This warranty gives you specific legal rights which may vary depending on local law GOVERNING LAW This Limited Warranty shall be governed by the laws of the State of California U S A excluding its conflicts of laws principles and excluding the United Nations Convention on Contracts for the International Sale of Goods 3Com Corporation 5400 Bayfront Plaza Santa Clara CA 95054 408 326 5000 FCC CLAss A VERIFICATION STATEMENT WARNING This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules and the Canadian Department of Communications Equipment Standards entitled Digital Apparatus ICES 003 These limits are designed to provide reasonable protection against harmful interference in a commercial installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case
22. eb Site To access the latest networking information on the 3Com Corporation World Wide Web site enter this URL into your Internet browser http www 3com com This service provides access to online support information such as technical documentation and software library as well as support options that range from technical education to maintenance and professional services 28 TECHNICAL SUPPORT 3Com Knowledgebase Web Services This interactive tool contains technical product information compiled by 3Com expert technical engineers around the globe Located on the World Wide Web at http knowledgebase 3com com this service gives all 3Com customers and partners complementary round the clock access to technical information on most 3Com products 3Com FTP Site i gt Download drivers patches software and MIBs across the Internet from the 3Com public FTP site This service is available 24 hours a day 7 days a week To connect to the 3Com FTP site enter the following information into your FTP client m Hostname tp 3com com m Username anonymous m Password your Internet e mail address gt You do not need a user name and password with Web browser software such as Netscape Navigator and Internet Explorer 3Com Bulletin Board Service The 3Com BBS contains patches software and drivers for 3Com products This service is available through analog modem or digital modem ISDN 24 hours a day 7 days a week
23. fficeConnect AN gt Attach the power cord to the power receptacle on the back panel This receptacle is labeled with the electrical rating for the power adapter included with your OfficeConnect bridge router The OfficeConnect bridge router does not have a power switch To turn power on plug the other end of the power cord into an electrical outlet CAUTION Make certain you plug the OfficeConnect bridge router into an easily accessible electrical outlet located near the unit Wait for all the LEDs to turn green When the LEDs are green you are ready to continue To turn off power or to reset the bridge router unplug the power cord from the outlet Restart the NMS DHCP Client When you restart the PC the NMS DHCP client your PC acquires an IP address from the OfficeConnect bridge router DHCP server which is enabled by default 10 CONFIGURING YOUR OFFICECONNECT NETBUILDER 10 BRIDGE ROUTER This step is necessary to establish the connection between your NMS and the OfficeConnect bridge router You are now ready to begin configuring your network Launch Web Link Web Link is a built in web based management tool that you can use to configure your OfficeConnect NETBuilder 10 bridge router 1 Point the browser at the default IP address 10 1 0 1 2 Log on using the user name Root with no password The Web Link home page opens in the browser window Figure 4 Web Link Home Page Banner pensa ANTA ee T EDA
24. he Dial on Demand Dynamic Dial section of the navigation frame click the PPP AuthRemoteUser link a In the start field choose 4 Configuration Procedure 25 b In the AuthRemoteUser field enter the username and password for office B the office remote from you in quotes For example enter OfficeB passwordB c Click Apply Enable port control to establish PPP connectivity using access security a In the Dial on Demand Dynamic Dial section of the navigation frame click the PORT CONTrol link b In the start field choose 4 c In the CONTrol field choose Enabled d Click Apply Continue with the Office B configuration Office B Configuration When you or someone else is setting up Office B all the configuration steps in the guide need to be performed on the OfficeConnect NETBuilder bridge router located in that office Then at the Office B location the user names and passwords must be entered to establish remote access security For remote access security at Office B assign passwords and usernames to your OfficeConnect network To configure PPP authentication for office B follow these steps Return to the Web Link home page by clicking Web Link in the banner In the navigation frame click the Configuration link In the navigation frame click the IP Routing link In the Dial on Demand Dynamic Dial section of the navigation frame click the PPP AuthLocalUser link a In the start field choose 4 26 CONFIG
25. is required on your network Figure 1 Basic Configuration Network management system Office A IPX AAA IP 10 1 0 0 OfficeConnect A bridge router Leased line IPX CCC ISDN IP unnumbered OfficeConnect bridge router Office B IPX BBB Network management system The instructions in this guide describe how to configure Office A After you ve completed the configuration for Office A the same configuration steps need to be performed at Office B This guide has the following sections Prerequisites Preconfiguration Set Up which includes installing the OfficeConnect hardware Configuration Procedure Prerequisites Before you begin installing and configuring your OfficeConnect bridge router you must satisfy the following prerequisites You must have a PC on your network that will function as your network management station 5 This NMS must have browser software that is compatible with Web Link either Netscape Navigator 4 08 or later or Microsoft Internet Explorer 4 01 or later Web Link is the web based network management application that comes with your OfficeConnect NETBuilder bridge router You need to obtain IP addresses and subnet masks for your network You will also need to order a leased line and an ISDN line from your telco provider or providers When your ISDN line is installed you will receive information regarding the ISDN dial numbers ISDN switch type
26. k In the start field choose 4 In the DialNoList field enter the phone number in quotes of the remote site in the DialNoList field For example enter 4085551212 T BRI B 64 Click Apply you wish to use both BRI channels on this port you must specify a second phone number in the dial number list In the start field choose 4 In the DialNoList field enter the second phone number in quotes of the remote site For example enter 4085551212 T BRI B 64 The in the phone number entry above allows you to enter the same number in both places Click Apply Set the port to dial on demand In the Dial on Demand Dynamic Dial section of the navigation frame click the PORT DiallnitState link In the start field choose 4 In the DiallnitState field choose DialOnDemand Click Apply Enable multilink protocol control on the port In the Dial on Demand Dynamic Dial section of the navigation frame click the PPP MIpCONTrol link In the start field choose 4 In the MIpCONTrol field choose Enabled Click Apply 20 CONFIGURING YOUR OFFICECONNECT NETBUILDER 10 BRIDGE ROUTER 5 Enable dynamic dial on the port a In the Dial on Demand Dynamic Dial section of the navigation frame click the PORT CONTrol link b In the start field choose 4 c In the CONTrol field choose Enabled d Click Apply Configuring Network Addressing for Your Network To configure network addressing use either Configuring
27. lation hardware maintenance application training and support services When you contact your network supplier for assistance have the following information ready Product model name part number and serial number list of system hardware and software including revision levels Diagnostic error messages Details about recent configuration changes if applicable 30 TECHNICAL SUPPORT If you are unable to contact your network supplier see the following section on how to contact 3Com Support from 3Com If you are unable to obtain assistance from the 3Com online technical resources or from your network supplier 3Com offers technical telephone support services To find out more about your support options call the 3Com technical telephone support phone number at the location nearest you When you contact 3Com for assistance have the following information ready m Product model name part number and serial number m list of system hardware and software including revision levels wm Diagnostic error messages m Details about recent configuration changes if applicable Here is a list of worldwide technical telephone support numbers Country Telephone Number Asia Pacific Rim Australia 1800 678 515 Hong Kong 800 933 486 India 461 2 9937 5085 Indonesia 001 800 61 009 Japan 0031 61 6439 M alaysia 1800 801 777 New Zealand 0800 446 398 Pakistan 461 2 9937 5085 Philippines 1235 61 266 2602 P R
28. may be copied only as essential for backup or archive purposes in support of your use of the Software as permitted hereunder You must reproduce and include all copyright notices and any other proprietary rights notices appearing on the Software and the supporting documentation on any copies that you make NO ASSIGNMENT NO REVERSE ENGINEERING You may not transfer or assign the Software and or this License Agreement to another party without the prior written consent of 3Com If such consent is given and you transfer or assign the Software and or this License Agreement then you must at the same time either transfer any copies of the Software as well as the supporting documentation to the same party or destroy any such materials not transferred Except as set forth above you may not transfer or assign the Software or your rights under this License Agreement Modification reverse engineering reverse compiling or disassembly of the Software is expressly prohibited However if you are a European Community resident information necessary to achieve interoperability of the Software with other programs within the meaning of the EC Directive on the Legal Protection of Computer Programs is available to you from 3Com upon written request EXPORT RESTRICTIONS You agree that you will not export or re export the Software or accompanying documentation or any copies thereof or any products utilizing the Software or such documentation in violation
29. n an authorization number call or fax Country Telephone Number Fax Number Asia Pacific Rim Europe South Africa and Middle East Latin America 65 543 6500 65 543 6348 31 30 6029900 31 30 6029999 1 408 326 2927 1 408 326 3355 From the following countries you may call the toll free numbers select option 2 and then option 2 Austria Belgium Denmark Finland France Germany Hungary Ireland Israel Italy Netherlands Norway Poland Portugal South Africa Spain Sweden Switzerland U K U S A and Canada 0800 297468 0800 71429 800 17309 0800 113153 0800 917959 0800 1821502 00800 12813 1800553117 1800 9453794 1678 79489 0800 0227788 800 11376 00800 3111206 0800 831416 0800 995014 900 983125 020 795482 0800 55 3072 0800 966197 1 800 NET 3Com 1 800 638 3266 1 408 326 7120 not toll free Enterprise Customers 1 800 876 3266 3Com Corporation LIMITED WARRANTY OfficeConnect NETBuilder Bridge Router HARDWARE 3Com warrants this hardware product to be free from defects in workmanship and materials under normal use and service for the following length of time from the date of purchase from 3Com or its authorized reseller 3Com s sole obligation under this express warranty shall be at 3Com s option and expense to repair the defective product or part deliver to Customer an equivalent product or part to replace the defective item or if neither of the two foregoing options is reas
30. nd choose 4 C In the PAths field enter 2 1 2 2 18 CONFIGURING YOUR OFFICECONNECT NETBUILDER 10 BRIDGE ROUTER d Click Apply 5 Enable all paths on port 4 e In the Dial On Demand ISDN Setup section of the navigation frame click the PATH CONTrol link In the start field click the arrow and choose 2 1 In the end field click the arrow and choose 3 In the CONTrol field click the arrow and choose Enabled Click Apply 6 If your line speed requirements are different than the default 64 Kbps you need to modify your path baud rate configuration d In the Dial On Demand ISDN Setup section of the navigation frame click the PATH BAud link In the start field click the arrow and choose 3 In the BAud field enter your path baud rate For example enter 128 Click Apply Configuring Dynamic Dial To configure Dynamic Dial follow these steps 1 Set the normal bandwidth of the port to the same baud rate as you set for the path in the preceding procedure In the Dial on Demand Dynamic Dial section of the navigation frame click the PORT NORM alBandwidth link In the start field choose 4 In the NORM alBandwidth field enter your port baud rate For example enter 128 Click Apply Configuration Procedure 19 2 Add the phone number of the other site Office B to the dial number list 9 In the Dial on Demand Dynamic Dial section of the navigation frame click the PORT DialNoList lin
31. nd documentation together with all copies and merged portions in any form It will also terminate immediately if you fail to comply with any term or condition of this License Agreement Upon such termination you agree to destroy the Software and documentation together with all copies and merged portions in any form GOVERNING LAW This License Agreement shall be governed by the laws of the State of California as such laws are applied to agreements entered into and to be performed entirely within California between California residents and by the laws of the United States You agree that the United Nations Convention on Contracts for the International Sale of Goods 1980 is hereby excluded in its entirety from application to this License Agreement LIMITED WARRANTY LIMITATION OF LIABILITY All warranties and limitations of liability applicable to the Software are as stated on the Limited Warranty Card or in the product manual whether in paper or electronic form accompanying the Software Such warranties and limitations of liability are incorporated herein in their entirety by this reference SEVERABILITY In the event any provision of this License Agreement is found to be invalid illegal or unenforceable the validity legality and enforceability of any of the remaining provisions shall not in any way be affected or impaired and a valid legal and enforceable provision of similar intent and economic impact shall be substituted therefor ENTIRE
32. nnect bridge router ISDN IP 20 1 0 0 BBB Network management system In these instructions your site is Office A To configure your OfficeConnect NETBuilder 10 bridge router follow the steps in the following sections m Configuring ISDN Lines f you are located in North America use the procedure in Configuring ISDN In North America on page 13 a If you are located outside North America use the procedure in Configuring ISDN Outside North America on page 16 Configuration Procedure 13 Configuring Dynamic Dial Configuring Network Addressing for Your Network f your network uses the IP protocol use the procedure in Configuring IP Network Addressing on page 20 a If your network uses the IPX network protocol use the procedure in Configuring IPX Network Addressing on page 23 Configuring PPP Authentication Additional configuration steps that need to be performed at Office B are included in Configuring PPP Authentication on page 24 To complete your set up you will need to exchange certain information with your Office B partners Configuring ISDN Lines If you are in North America you can use the SPIDW izard to automatically detect your ISDN switch type and SPID values Configuring ISDN In North America To configure your Office A in North America follow these steps 1 Configure ISDN Dial on Demand In this procedure you will set the primary and sec
33. of any applicable laws or regulations of the United States and the country in which you obtained them TRADE SECRETS TITLE You acknowledge and agree that the structure sequence and organization of the Software are the valuable trade secrets of 3Com and its suppliers You agree to hold such trade secrets in confidence You further acknowledge and agree that ownership of and title to the Software and all subsequent copies thereof regardless of the form or media are held by 3Com and its suppliers UNITED STATES GOVERNMENT LEGEND All technical data and computer software are commercial in nature and developed solely at private expense The Software is delivered as Commercial Computer Software as defined in DFARS 252 227 7014 June 1995 or as a commercial item as defined in FAR 2 101 a and as such is provided with only such rights as are provided in this License Agreement which is 3Com s standard commercial license for the Software Technical data is provided with limited rights only as provided in DFAR 252 227 7015 Nov 1995 or FAR 52 227 14 June 1987 whichever is applicable You agree not to remove or deface any portion of any legend provided on any licensed program or documentation delivered to you under this License Agreement TERM AND TERM INATION This license will expire fifty 50 years from the date that you first use the Software if it is not earlier terminated You may terminate it at any time by destroying the Software a
34. onably available 3Com may in its sole discretion refund to Customer the purchase price paid for the defective product All products that are replaced will become the property of 3Com Replacement products may be new or reconditioned 3Com warrants any replaced or repaired product or part for ninety 90 days from shipment or the remainder of the initial warranty period whichever is longer SOFTWARE 3Com warrants that each software program licensed from it will perform in substantial conformance to its program specifications for a period of ninety 90 days from the date of purchase from 3Com or its authorized reseller 3Com warrantsthe media containing software against failure during the warranty period No updates are provided 3Com s sole obligation under this express warranty shall be at 3Com s option and expense to refund the purchase price paid by Customer for any defective software product or to replace any defective media with software which substantially conforms to applicable 3Com published specifications Customer assumes responsibility for the selection of the appropriate applications program and associated reference materials 3Com makes no warranty or representation that its software products will meet Customer s requirements or work in combination with any hardware or applications software products provided by third parties that the operation of the software products will be uninterrupted or error free or that all defects in the
35. ondary phone numbers as provided by your telecommunications carrier for the ISDN paths a b In the navigation frame click the Configuration link In the navigation frame click the IP Routing link In the Dial on Demand ISDN Setup section of the navigation frame click the PATH LocalDialNo link In the start field click the arrow and choose 2 1 e In the LocalDialNo field enter the local dial number string in quotes For example enter 4085551001 Click Apply 14 CONFIGURING YOUR OFFICECONNECT NETBUILDER 10 BRIDGE ROUTER g In the start field click the arrow and choose 2 2 h In the LocalDialNo field enter the second local dial number string in quotes For example enter 4085551002 i Click Apply 2 Usethe SPID Wizard to detect the switch type and SPID values a In the Dial On Demand ISDN Setup section of the navigation frame click the PATH SpidW IZard link b In the start field click the arrow and choose 2 c In the SPIDW IZard field click the arrow and choose Trigger d Click Apply 3 Enable the ISDN paths a In the Dial On Demand ISDN Setup section of the navigation frame click PATH CONTrol b In the start field click the arrow and choose 2 1 c In the end field click the arrow and choose 2 2 d In the CONTrol field click the arrow and choose Enabled e Click Apply Wait for SPID Wizard to complete SPID identification SPID detection can take up to three minutes Asthe SPI
36. ot twisted pair cable supplied with the OfficeConnect bridge router into the slot labeled TP Only one Ethernet connection is allowed Cable the Serial Port Attach the special 3Com Flex WAN cable to the port labeled Serial Attach the Flex WAN end of the cable to the OfficeConnect bridge router port The other end of the cable has the appropriate connector V 35 X 21 or RS 232 for a serial modem or CSU DSU device You should have ordered the Flex WAN cable when you ordered your OfficeConnect bridge router You can order a Flex WAN cable from your local 3Com sales representative Plug the CSU DSU or modem cable into the connector on the Flex WAN cable Connect the CSU DSU or modem to the leased line provided by your telco vendor No leased line configuration is required The OfficeConnect NETBuilder 10 bridge router automatically configures the PPP connection when power to the bridge router is turned on Cable the ISDN Port Plug the 8 foot RJ 45 cable supplied with the OfficeConnect bridge router into the port labeled WAN ISDN connections to an OfficeConnect bridge router used in the U S and Canada also require a network termination NT1 device and power supply These can be leased from the telephone company or purchased from an ISDN equipment vendor In other countries you do not need to provide this equipment because the function of the equipment is provided by the ISDN equipment at your site Turn on Power to the O
37. roduct repair such product deliver to Customer an equivalent product to replace such product or if none of the foregoing is feasible refund to Customer the purchase price paid for such product Any software update or replaced or repaired product will carry a Year 2000 Warranty for ninety 90 days after purchase or until April 1 2000 whichever is later OBTAINING WARRANTY SERVICE Customer must contact a 3Com Corporate Service Center or an Authorized 3Com Service Center within the applicable warranty period to obtain warranty service authorization Dated proof of purchase from 3Com or its authorized reseller may be required Products returned to 3Com s Corporate Service Center must be pre authorized by 3Com with a Return Material Authorization RM A number marked on the outside of the package and sent prepaid and packaged appropriately for safe shipment and it is recommended that they be insured or sent by a method that provides for tracking of the package The repaired or replaced item will be shipped to Customer at 3Com s expense not later than thirty 30 days after 3Com receives the defective product Dead or Defective on Arrival In the event a product completely fails to function or exhibits a defect in materials or workmanship within the first forty eight 48 hours of installation but no later than thirty 30 days after the date of purchase and this is verified by 3Com it will be considered dead or defective on arrival DOA and
38. the primary and secondary phone numbers as provided by your telecommunications carrier for the ISDN paths a In the Dial on Demand ISDN Setup section of the navigation frame click the PATH LocalDialNo link Configuration Procedure 17 In the start field click the arrow and choose 2 1 In the LocalDialNo field enter the local dial number string in quotes For example enter 4085551001 Click Apply e In the start field click the arrow and choose 2 2 9 In the LocalDialNo field ener the second local dial number in quotes For example enter 4085551002 Click Apply Configure the path switch type d In the Dial On Demand ISDN Setup section of the navigation frame click the PATH SwitchType link ETSI is the default Switchtype configured If you are provisioned by an ETSI ISDN Switch then skip to step 3 In the start field click the arrow and choose 2 In the SwitchType field click the arrow and choose your switch type Click Apply Enable the ISDN paths In the Dial On Demand ISDN Setup section of the navigation frame click the PATH CONTrol link In the start field click the arrow and choose 2 1 In the CONTrol field click the arrow and choose Enabled Click Apply Your ISDN line is now initialized Logically assign the two ISDN paths to port 4 a In the Dial On Demand ISDN Setup section of the navigation frame click the PORT PAths link b In the start field click the arrow a
39. tion section on the navigation frame click the NAT CONTrol link a In the start field choose 4 b In the control field choose Enable c Click Apply In the Dial on Demand ISDN Setup section of the navigation frame click the PATH CONTrol link a In the start field choose 3 b In the CONTrol field choose Enabled c Click Apply Enable IP routing a In the Basic IP section of the navigation frame click the IP CONTrol link b In the CONTrol field choose ROute c Click Apply Configuration Procedure 23 Configuring IPX Network Addressing Use this procedure when you use IPX as your network protocol If you use IP as your network protocol go to Configuring IP Network Addressing on page 20 To configure IPX network addressing follow these steps Return to the Web Link home page click Web Link in the banner In the Web Link navigation frame click the Configuration link In the Step by Step Configuration section of the navigation frame click the IPX Routing link Specify an IPX network number and header format In the Basic IPX section on the navigation frame click the IPX NETnumber link b In the start field choose 1 c In the NETnumber field enter the IPX network number for the Ethernet LAN For example enter amp AAA eth d Click Apply e In the start field choose 4 f In the NETnumber field enter the IPX network number for the WAN interface For example enter amp CCC ppp g
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