Ultratec TDD Detector Specifications
Contents
1. SINN 1 TNV cone VANYA OLN Ilo OLAV dIdLS WNINMSL HOLIMS IWANVN OLY SYOLOANNOO NOILISOd Z 40 0 SZO aN9 BONIY 6b ZO OND STONIY Oz LLO 8 EZO gN9 GN OE 80 SHO Le 69NIY 620 ZHO 9 6 IONIY Os BEO 6ldiL GNS 9 Le 6HO Orr 6LG ZONIY OLONIY Oz ze 9HO aN9 OLIONIY E Olid zr LLO QTONIY GN9 6 vEQ LHO 9dIL Oit 910 99 LLONIY Osl SEO SHO a SLO aN9 6 STONIY QN9 Zt LEG LLHO se ELO SONIY CLONIY OEL eee ee PIdiL OJ LLO YI NIY dll Ose BC PONIY AA MO TIEA ELONIY OI W EldL EHO Ove aNd diL N3349 3 3 _ a EddiL 8G Oze LC ENIN one ae O tidl le 30 t VIONIY 2 vild ge SO CIONIY GN9 Oiz 9O LHO 6 G ZONIM GLONIY Ozz LO Gldl LHO osz G SLIONIY Oez 8O Gild 12 ZO LTONIY e 6 gt SLHO 9 LO L NIY aN Osz 0 ONS TFIOLDINNOD 5 HOV Y3HII9OL G3LO3NNOD C YOLOINNOD OLOANNOO SINN X NIY XONIY 310 YOLOANNOO SYOLOANNOO IONSHdWV Nid S2. Your TDD Detector complies with Part 68 of the Federal Communications Commission FCC Rules Use a Telephone Company registered jack to connect your to the nationwide telephone network Use the Ringer Equivalence Number REN to determine how many direct connect devices you can connect you your telephone line Know the rights of your Telephone Company Your TDD Detector complies with the regulations for a Class A computing device as specified in Subpart J of Part 15 of the FCC Rules These rules are designed to minimize radio frequency interference in residential installations There is no guarantee that radio frequency interference will not occur during use You can determine if your TDD Detector causes interference to radio or television reception by disconnecting and reconnecting it while your radio or television is on e Reorient the radio or television receiving antenna e Move your TDD Detector away from the receiving antenna e Move your TDD Detector away from the radio or television e If necessary consult an experienced radio television technician for additional suggestions The label on the bottom of your TDD Detector presents the following required information You must if your Telephone Company requests provide this information FCC Registration Number D8K7IB 19552 MD N Ringer Equivalence Number REN 0 5A Use registered jack type USOC RJ12C This jack is a modular outlet
3. a regular testing procedure for your TDD Detector You should regularly test three aspects of your system 1 The TDD Detector itself Test the TDD Detector circuits regularly by using the Touch Tone TEST command 2 2 The other equipment which supports the TDD Detector such as the phone lines etc 3 Your operators preparedness to receive a TTY call This includes not only how to operate the equipment but the operators general knowledge of TTYs and deafness The best way to be sure you are ready for TTY calls is to have someone use a TTY to call your number regularly The calls should be made on different days of the week and at different times to be sure all your operators are prepared 12 13 TDD Detector options service and specifications TDD Detector options available You can request any or all of the following options for your TDD Detector If your TDD Detector needs repair Rack installation You can order your TDD Detectors for installation in your telephone equipment rack Order one card in the rack for each line you want to monitor Custom outgoing TTY message Ultratec can program your TDD Detector to send a TTY message that you create Custom voice message The standard message TDD CALL TDD CALL can be reprogrammed to your specifications Custom time delay When the TDD Detector is installed in a manual reset situation it waits 10 minutes between TTY calls a
4. part of Ultratec s quality control program These procedures include complete computerized testing of the board set and a 24 hour hot cold cycling of the unit while operating These tests along with Ultratec s standard quality assurance procedures see the Quality Assurance Manual help to ensure that the TDD Detector will meet the performance criteria required of this kind of device PHYSICAL DIMENSIONS Size 1 40 high x 6 33 wide x 9 50 deep Weight 1 25 pounds POWER Requirements 12 VDC Nominal 3 W TELECOMMUNICATIONS Codes Detects Baudot 45 45 baud Sensitivity 45 dBm minimum Baudot and Bell 103 Output 9 dBm maximum Voice output 25 dBm FCC Part 68 approved FCC D8K7IB 19552 MD N REN 0 5A The TDD Detector is designed for indoor use only 16 Specifications for switches indicator lights and connectors FRONT PANEL TTY SIGNAL RESET SEND POWER BACK PANEL TELEPHONE LINE OFF HOOK VOLUME SPEAKER POWER Off when monitoring the phone line On when TTY characters are detected Blinking after voice and TTY messages have been sent Sets TDD Detector to resume monitoring the phone line For silent TTY calls sends TTY Baudot code message over the phone line On when the TDD Detector has power Off when there is no power RJ12C jack connection for operator s telephone RJ12C jack connection from CO or call director 3 5 mm jack for automati
5. that you can order from your local Telephone Company or telephone supply store FCC Rules do not permit you to connect your TDD Detector to a pay telephone Connection to party lines is subject to local Telephone Company regulations Add up the REN numbers of all the direct connect devices plugged into your phone line This includes telephones direct connect TTYs or products such as your TDD Detector that plug directly into the phone line In most but not all areas of the country the sum of the RENs should not be more than five 5 0 Contact your local Telephone Company to determine the maximum REN for your local area If you plug too many devices into your phone line some of them may fail to ring when someone calls you Your Telephone Company may make changes in its facilities equipment operations or procedures that could affect the proper functioning of your TDD Detector If this happens they will notify you in advance to give you the opportunity to maintain uninterrupted service If your TDD Detector causes harm to the telephone network your Telephone Company has the right to discontinue your service temporarily If possible they will notify you in advance But if advance notice is not practical they will notify you as soon as possible You will have the opportunity to correct the situation and you will be informed of your right to file a complaint with the FCC 88 6 sor HOLIMS SHL OL GSLOSNNOO dg IHLOW
6. your operator You can place the operator s telephone on top of the TDD Detector The operator should be able to reach the buttons on the front panel easily 2 Connect the TDD Detector to the phone line If you have a single phone line Plug one end of the modular phone wire into the jack labeled LINE on the back panel of your TDD Detector Plug the other end of the phone wire into the telephone line outlet If you have either a multi line KTS telephone system or a call director console Connect the TIP and RING for the telephone or from the call director console to a telephone wire with a modular plug that fits a RJ12C modular jack Plug the phone wire into the jack labeled LINE on the back panel of your TDD Detector 3 Connect the operator s telephone to the TDD Detector Plug the phone wire from the operator s telephone into the TELEPHONE jack on the back panel of the TDD Detector 4 Connect an unused pair of off hook switch contacts from the operator s telephone to the 3 5mm OFF HOOK jack on the back panel of your TDD Detector The switch contacts N O contacts should be closed when the operator is off hook on the line 5 Connect the AC adapter Plug the AC adapter wire into the POWER jack on the back panel of your TDD Detector Plug the AC adapter into an electrical outlet 6 Press the RESET button to initialize the TDD Detector 7 Connect an external speaker optional
7. NG for the KTS telephone set or the TIP and RING from the call director console to a telephone wire The telephone wire must have a modular plug that fits a RJ12C modular jack Plug the phone wire into the jack labeled LINE on the back panel of your TDD Detector 3 Connect the operator s telephone to the TDD Detector Plug the phone wire from the TIP and RING of the operator s telephone into the TELEPHONE jack on the back panel of the TDD Detector The TDD Detector will use the telephone line loop current to monitor the on hook and off hook status of the operator s line 4 Connect the AC adapter Plug the AC adapter wire into the POWER jack on the back panel of your TDD Detector Plug the AC adapter into an electrical outlet 5 Press the RESET button to initialize the TDD Detector 6 Connect an external speaker optional Plug the speaker wire into the RCA phono jack labeled SPEAKER on the back panel of your TDD Detector 7 Go on to page 9 to test your installation Test your installation and train your operators Test procedures for manual and automatic reset installations Touch Tone commands can be used by operators during a call as well as for testing the installation 1 Check your phone line Pick up the receiver of a telephone connected to a line that the TDD Detector is monitoring Listen to the dial tone on the line It should sound clear and loud 2 Press the black RESET butto
8. Plug the speaker wire into the RCA phono jack labeled SPEAKER on the back panel of your TDD Detector 8 Go on to page 9 to test your installation Loop current detect To set up your TDD Detector for Automatic installation Loop Current Detection you must open the case by removing the four screws in the bottom of the case Move Jumper J3 as follows Move the jumper from the bottom two pins to the top two TDD Detector card showing Jumper J3 location This enables the circuitry to detect loop current Whenever the operator goes off hook the TDD Detector will detect this loop current and begin looking for a TTY call When connecting the operator s phone Telephone and the telephone line Line be sure not to reverse these connections on the back of the TDD Detector 1 Install the TDD Detector in a place that is convenient for your operator You can place the operator s telephone on top of the TDD Detector The operator should be able to reach the buttons on the front panel easily 2 Connect the TDD Detector to the phone line Use the modular telephone wire included with your TDD Detector If you have a single phone line Plug one end of the modular phone wire into the jack labeled LINE on the back panel of your TDD Detector Plug the other end of the phone wire into the telephone line outlet If you have either a multi line KTS telephone system or a call director console Connect the TIP and RI
9. The Ultratec TDD Detector Installation Instructions Ultratec Inc 450 Science Drive Madison WI 53711 BOOKTD31 NOTICE All efforts have been made to insure the accuracy of the contents of this manual However Ultratec Inc can assume no responsibility for any errors in this manual or their consequences This manual is furnished as is without warranty of any kind express or implied respecting its contents including but not limited to implied warranties of the manual s quality performance merchantability or fitness for any particular purpose Neither Ultratec Inc nor its dealers or distributors shall be liable to the purchaser or any other person or entity with respect to any liability loss or damage caused or alleged to be caused directly or indirectly by this manual The contents of this manual are subject to change without notice Second Printing February 1998 1990 1998 Ultratec Inc The Ultratec TDD Detector m Q 10 13 13 13 15 Installation Instructions Contents About TTYs and the TDD Detector About TTYs and the Deaf TTY Network The Ultratec TDD Detector announces incoming TTY calls Control from a Touch Tone telephone keypad Manual and automatic reset two ways to install the TDD Detector Install the TDD Detector Description of manual and automatic reset installations equipment Manual reset installation instructions Automatic reset installation i
10. c reset installation Controls output volume for external speaker Connect external speaker here 8 Ohms 0 25 W maximum Connects AC adapter to power outlet 12 VDC 300 mA Appendix A TDD Detector Rack Installation Equipment Needed Screwdriver Two 50 pin male micro ribbon connectors Procedure 15 Install the Ultratec TDD Detector Rack Enclosure the Telephone Communications Rack where desired Position the 12VDC 10 Amp power supply in the rack or close enough to it so that the 9 ft power cable can reach the TDD Detector Rack enclosure Do not connect the power cable to the TDD Detector rack or plug the power supply into the 115 VAC power outlet Remove all the cards from the TDD Detector Rack Enclosure by unscrewing the 2 wing bolts removing the restraining bar and then pulling the cards out one at a time Be careful of the TDD Detector cards They are static sensitive and all precautions for static sensitive electronic printed circuit boards should be observed Note the orientation of the cards before removing them in order to correctly reinstall them later Set the Auto Manual switch on the back of the TDD Detector Rack Enclosure to the desired position Using a screwdriver connect the 2 conductor power cable to the TDD Detector Rack Enclosure Be sure to Connect the V marked on the cable end to the V terminal and the V conductor to the V terminal on the back of the TDD Detector Rack Enclosur
11. d easily 6 Arrange for someone to call you with a TTY to test your installation Tell the person who calls you to type on the TTY keyboard to send TTY signals after you answer The TTY call should initiate the voice message TDD CALL TDD CALL and the TTY message 911 HERE PLEASE HOLD from the TDD Detector 1 Read the operator s instructions that were included in this packet Make sure to read the instructions that apply to the installation procedure you have chosen for your location automatic reset or manual reset installation 2 Carefully review the operator s instructions with your operators You might want to make copies of the instructions for your operators Make sure your operators know how to recognize a silent call and what to do when they receive one See page 2 of the Operator s Instructions Make sure you have clearly established procedures for how to handle TTY calls once they have been received and identified 3 Help your operators to become sensitive to the needs of the deaf or hard of hearing people who may be calling you The responsibility of using special TTY equipment to respond to people who are deaf or hard of hearing may be new to some of your operators Inviting a spokesperson from the 11 deaf community in your area to speak with your operators can help them to become sensitive to and aware of the special communication problems faced by people who cannot hear 4 Establish
12. e CAUTION Connecting the power supply to the TDD Detector Rack Enclosure with the wrong polarity may cause harm to the TDD Detector cards when installed Plug in one of the TDD Detector cards supplied with the TDD Detector Rack Enclosure in Card Slot 1 Plug the power cord from the 12 VDC 10 Amp power supply into the 115 VAC power outlet and press the reset Black button for Card 1 The Power LED should be glowing brightly and no other LEDs should be on If the Rack is set for Auto mode the Auto LED will also be on 10 11 12 13 Press the Send Red Button and the Send LED will turn on You have now tested the rack for correct wiring of the power supply and Auto Manual mode selection Disconnect the power supply from the 115VAC source Connect the telephone lines to the 2 Micro ribbon Male connectors as indicated in the schematic diagram at the back of this manual which shows the connectors on the back of the TDD Detector Rack Enclosure Manual Connection Connect only Tip and Ring No other connections are necessary Automatic Switch Connection Connect the Tip Ring OH and the Ground as indicated on the diagram TipL and RingL are not to be connected The OH and its GND connection are the connections to the open switch element indicating when the telephone line is Off On hook These connections should go only to the switch element The OH connection is internally biased on the TDD Detector card so no o
13. el of your TDD Detector Plug the other end of the phone wire into the telephone line outlet If your setting has either a multi line KTS telephone system or a call director console Connect the TIP and RING for the telephone or from the call director console to a telephone wire with a modular plug that fits a RJ12C modular jack Plug the phone wire into the jack labeled LINE on the back panel of your TDD Detector 3 Connect the operator s telephone to the TDD Detector Plug the modular phone wire from the operator s telephone into the TELEPHONE jack on the back panel of the TDD Detector Automatic reset installation instructions Off hook detect installation 4 Connect the AC adapter Plug the AC adapter wire into the POWER jack on the back panel of your TDD Detector Plug the AC adapter into an electrical outlet 5 Press the RESET button to initialize the TDD Detector 6 Connect an external speaker optional Plug the speaker wire into the RCA phono jack labeled SPEAKER on the back panel of your TDD Detector 7 Go on to page 9 to test your installation There are two ways to install your TDD Detector so that it will automatically reset after each call you receive off hook detect and loop current detect installations Either installation makes it possible for the TDD Detector to know when the telephone is on or off the hook 1 Install the TDD Detector in a place that is convenient for
14. ff Hook condition and listen for dial tone There should be no difference between the sound before and after the TDD Detector connection Using the Operators Touch Tone keypad press the sequence 2 This will initialize the test sequence for the TDD Detector Card The LEDs will turn on and off next the voice will be output followed by the transmission of the Baudot TTY Code message The quick brown fox jumped over the lazy dog s back 1234567890 Use a TTY to call this line and test the TDD Detector Card for proper TTY detection Use the Send Button on the Card or 1 on the Touch Tone keyboard to test the Send function The TDD Detector Rack Enclosure is now installed and tested Ultratec suggests that the individual cards lines be tested for proper operation at regular intervals The easiest way to test the lines and familiarize the operators with the TTY is to make a TTY call into the 911 center LED 1CEODetectO LED 2 LED 3CE0Off HookO LED 4CE0AutomaticO LED 5 E0SendO LED 6LEOPower NOTE On Card Rack units LEDs 1 amp 6 are omitted On Stand Alone units LED 2 is omitted TD3 card front showing indicator lights FCC Information Your TDD Detector generates radio frequency energy and may cause radio or television interference Use your TDD Detector in strict adherence with these instructions If radio frequency interference occurs try to correct it
15. ion instructions NOTE The length of the time out period can be changed at Ultratec to meet your specifications In the automatic reset installation the TDD Detector determines the beginning of each new telephone call by detecting loop current or by monitoring the on or off hook status of the phone line In either case the TDD Detector knows when an operator has answered a call and automatically monitors the beginning of that call to listen for TTY signals When the operator hangs up the TDD Detector will wait until the beginning of the next incoming call to monitor the phone line The operator does not need to press the RESET button Turn to page 5 for automatic reset installation instructions Manual reset installation instructions The Ultratec TDD Detector uses two built in RJ12C telephone modular jacks to connect directly to the telephone and the telephone line These jacks are located on the back panel of the TDD Detector and are labeled LINE and TELEPHONE 1 Install the TDD Detector in a place that is convenient for your operator You can place the operator s telephone on top of the TDD Detector The operator should be able to reach the buttons on the front panel easily 2 Connect the TDD Detector to the phone line Use the modular telephone wire included with your TDD Detector If you have a single phone line Plug one end of the modular phone wire into the jack labeled LINE on the back pan
16. n on the front panel 3 Press the red SEND button You will hear a series of beeping sounds on the phone line The beeping sounds you hear are the sounds of the TTY message in Baudot code being sent over the line by the TDD Detector The message says TYPE YOUR NAME GA 4 Test the Touch Tone commands e Lift the receiver on the operator s telephone e SEND Type 1 on the telephone keypad This should initiate the SEND function You should hear the sound of TTY signals on the line as the message TYPE YOUR NAME is sent TEST Type 2 on the telephone keypad This is the TEST command You should hear a voice over the speaker saying TDD CALL TDD CALL The voice should sound clear and loud Then you should hear the beeping sounds of the TTY message 911 HERE PLEASE HOLD All the lights on the front panel of the TDD Detector should come on and the receive circuitry in the unit is automatically checked internally 10 Train your operators Thorough training of your operators in established procedures for handling TTY calls will help to assure prompt response to people calling by TTY 5 If you are using an external speaker to broadcast the voice type the 2 TEST command and adjust the VOLUME control as the voice message is broadcast The VOLUME control is on the back panel of the TDD Detector The voice should sound clear and be loud enough to be hear
17. nd then resets itself You can specify a different time delay If you think your TDD Detector needs repair or service Disconnect the TDD Detector from the phone line Call the Ultratec National Service Center 608 238 5400 Voice TTY Toll Free 800 482 2424 Voice TTY Ask for the Customer Service Department Tell them that you are a 911 center and that you require immediate assistance 14 Ultratec offers 24 hour replacement service for your TDD Detector e If your TDD Detector needs repair or service Ultratec can send a replacement or loaner unit to you within 24 hours To send your TDD Detector in for repair or service e Package it in its original shipping box e Include note that describes the problem you are having The note will help our technicians complete your repair quickly Insure your TDD Detector when you ship it Ultratec is not responsible for any damage that occurs to your unit during shipping e Send your TDD Detector to the Ultratec National Service Center Ultratec National Service Center 5901 Research Park Blvd Madison WI 53711 608 238 5400 Voice TTY Toll Free 800 482 2424 Voice TTY If the detector is under warranty Ultratec will pay for the cost of repair A technical manual for the TDD Detector is available from Ultratec TDD Detector specifications 15 TESTING PROCEDURES All TDD Detectors go through extensive testing procedures as
18. nstructions Off hook detect installation Loop current detect installation Test Your Installation and Train Your Operators Test procedures for manual and automatic reset installations Train your operators TDD Detector Options Service and Specifications TDD Detector options available If your TDD Detector needs repair TDD Detector Specifications Appendix A Rack Installation FCC Information NOTE In this manual TTY TDD and text telephone all refer to the same device About TTYs and the TDD Detector About TTYs and the Deaf TTY Network The Ultratec TDD Detector announces incoming TTY calls The deaf telecommunications network began in the early 1960 s Surplus Teletype machines became available and a deaf physicist named Robert Weitbrecht invented a modem that enabled these machines to communicate over the telephone lines These machines coupled with the Weitbrecht modem became the first Telecommunications Devices for the Deaf TDDs These Teletype machines used 5 level Baudot code and established the foundation for today s extensive deaf Baudot TTY network TTYs today are small electronic typewriter like devices that use built in Weitbrecht type modems to communicate in Baudot code They are used by people who are deaf or hearing or speech impaired to access the telephone network Please note In this manual TTY TDD and text telephone all refer to the same device The Ultratec TDD Detector connects directl
19. nual reset installation requires no special wiring but your operators should be trained to reset the Detector after it has received a TTY call The automatic reset installation requires that your TDD Detector be installed so that it can detect the on and off hook status of the phone line It will automatically reset when the operator hangs up after a TTY call Refer to page 3 for a complete description of the two installations Install the TDD Detector Description of manual and automatic reset installations equipment The manual reset installation requires no specific adjustments to your telephone equipment In the automatic reset installation the TDD Detector monitors the on hook or off hook status of the phone line Read the descriptions of the manual and automatic reset installations below and select the installation that is best for your setting Then turn to the appropriate page for complete installation instructions The manual reset installation for the TDD Detector requires no special wiring However with this installation your operator is responsible for pressing the RESET button at the end of each TTY call he or she receives When the RESET button is pressed the TDD Detector resumes monitoring the phone line for TTY signals If the operator fails to press the RESET button the TDD Detector will reset itself after a standard 10 minute time out period Turn to page 4 for manual reset installat
20. utside power connections are required Automatic Loop Current Detection In this mode the TDD Detector card is placed in series ahead of the operator so that loop current detection is accomplished This requires 4 telephone line connections to be made Connect Tip and Ring as indicated The connections to the operator s equipment then come from the TipL and RingL connections as shown on the diagram Jumper J3 on the TDD Detector card must be changed to the top position Note The TDD Detector cards do not draw loop current Therefore loop current must be drawn by the operator s equipment for this feature to operate 10 min Plug the 2 Micro ribbon connectors into the back of TDD Detector Rack Enclosure Please note that Connector 1 is for lines 1 7 and Connector 2 is for lines 8 15 Re connect the 115 VAC power source to the 12VDC power supply and press the Reset Black button on Card 1 in the TDD Detector Rack Enclosure Perform the TDD Detector Installation Test see below for Card 1 Disconnect the 115 VAC power source Install the remaining TDD Detector cards in the TDD Detector Rack Enclosure Reinstall the restraining bar using the 2 wing screws provided Re connect the 115 VAC power source and press the Reset Black button on each TDD Detector card Test each line using the TDD Detector Installation Test procedure given below TDD Detector Installation Test 1 Place the operator s headset or telephone in an O
21. y to the telephone line It monitors the line listening for the sounds of incoming TTY Baudot code signals Incoming TTY signals mean that someone is typing to you ona TTY text telephone When the TDD Detector hears TTY signals on the phone line it responds in two ways First a built in voice announces the incoming TTY call to you by repeating TDD CALL TDD CALL Second the TDD Detector sends a TTY message for your caller to read on his or her TTY display The standard TTY message says 911 HERE PLEASE HOLD Control from a Touch Tone telephone keypad Manual and automatic reset two ways to install the TDD Detector Although it is connected to your phone line the TDD Detector does not affect the normal operation of your telephone equipment NOTE If your installation requires a TTY message that differs from the standard message 911 HERE PLEASE HOLD you can order a custom message for your TDD Detector See page 11 Your operators control the TDD Detector by pressing the RESET or SEND buttons on the front panel These same operations can be accomplished by easy to use commands from the operator s Touch Tone telephone Additional Touch Tone commands allow your operators to abort stop the send command and to test the TDD Detector s internal circuits There are two ways to install the TDD Detector in your setting the manual reset installation and the automatic reset installation The ma
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