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Ericsson Dialog 3211 User`s guide

1. 09009 ace E Dial the new number and press j Special dial tone C Eo Press to finish the procedure Cancel Follow me Follow me and individual diversion can also be cancelled from the answering position D G9 Dial 000 ooo Dial your number E Press Dial tone ESD Press to finish the procedure BusinessPhone 250 BusinessPhone 50 Standard Telephone Economyplus Telephone 21 CALL FORWARDING BYPASS CALL FORWARDING 6 0 G9 0900 000 Es 22 Bypass call forwarding makes it possible to call a specific extension even if call forwarding is activated on this extension Dial Enter extension number Press You will be connected to the specified extension regardless of which type of call forwarding the called extension has activated BusinessPhone 250 BusinessPhone 50 Standard Telephone Economyplus Telephone INFORMATION INFORMATION GENERAL If you are not in the office for a certain period of time e g meeting vacation lunch illness this feature allows you to inform your callers why you are absent External callers will be routed to the operator who also has access to your absent info Note When you have activated a diversion with a personal greeting callers will receive this greeting instead of your activated absence information You can inform your callers with 1 Pre defined texts Enter the reason for your absence and the date and time of your return 2 Voic
2. The Designation Card Manager is the tool for design ing and printing your personal designation cards All user documentation as pdf files a quick reference help system a screen saver and a demo version of our BusinessPhone Computer Based Training tool BusinessPhone 250 BusinessPhone 50 Standard Telephone Economyplus Telephone WELCOME Welcome to the User s Guide for the Standard and Economyp us telephones in the BusinessPhone 250 BusinessPhone 50 system from Ericsson It is a state of the art business communications system Its alliance of features and facilities effective ly improves communications for virtually any kind of organization To take full advantage of these advanced features and facilities there is a line of phones designed for ease of use in every situation Your phone is equipped with programmable keys for single key access to frequently used functions and numbers On the Standard phone step by step instructions in the display assist your actions on the phone Only a selected number of display images however are shown in the User s Guide for your reference Note The features described in this user s guide are related to version 5 0 of the BusinessPhone 250 BusinessPhone 50 system some features described in this guide might not work in earlier version of the sys tem Some features described in this user s guide might be protected by a hardware dongle that has to be bought separately The User
3. Economyplus Telephone INSTALLATION INSTALL STAND 1 Cable to handset 2 Cable to exchange 3 Space for personal number directory optional 4 Wallmounting screw holes Wall mounting handset hook You can put the cable to the handset in any of the two notches underneath the telephone The cable to the exchange has to be plugged in LINE Change cables To remove a cable push down the plug s stop Use a screw driver to unlock the stop BusinessPhone 250 BusinessPhone 50 Standard Telephone Economyplus Telephone rl INSTALLATION PLACING THE TELEPHONE e Do not place your telephone on sensitive surfaces Use a non slippery pad to protect your furniture from possible damage e Do not place your telephone near sources of extreme heat e g near the radiator e Make sure that the line cable isn t creased ADJUST TELEPHONE y Tiltable display Standard only Adjustable angle Press to Pull to increase angle decrease angle CLEANING THE TELEPHONE Use a slightly moistened not wet cleaning rag or an anti static rag and wipe off the telephone carefully Do not use rough rags solvents or aggressive cleaning fluids Any damages of the telephone that are caused by non obser vance of these instructions are not part of the liability given by the manufacturer BusinessPhone 250 BusinessPhone 50 78 Standard Telephone Economyplus Telephone USEFUL HINTS CONNECTIONS BETWEEN EXTERNAL LINES W
4. Enter programming mode Now you can select ringing type volume or character Ringing type Select type 1 if you want the set ringing volume at a constant level select type 2 if you want gradually increasing volume when the phone rings 1 D Press or D 2 Press You will hear the selected type C Eo Press to finish the procedure Note When type 2 is selected the programming of the ringing volume is not applicable continued BusinessPhone 250 BusinessPhone 50 Standard Telephone Economyplus Telephone 69 AUDIBLE ADJUSTMENTS RINGING SIGNAL continued Ringing volume 2 0 9 Press You will hear the selected volume 0 lowest volume 9 highest You only have to press the last digit to select another ringing volume Eo Press to finish the procedure Note This programming is not applicable when you have selected ringing type 2 Ringing character 3 e 0 9 Press You will hear the selected character You only have to press the last digit to select another ringing character Eo Press to finish the procedure BusinessPhone 250 BusinessPhone 50 70 Standard Telephone Economyplus Telephone AUDIBLE ADJUSTMENTS MELODY PROGRAMMING If you want a personal melody when your telephone rings this can be programmed for internal external or call back calls Note This function requires a certain release number of your telephone for the Standard telephone it
5. C Headset key a Storing numbers and program functions b The headset function is only available with option unit DBY 410 02 installed The headset key is programmed by the system administrator See section Optional equipment Transfer Diversion a Transfer an ongoing call See section During calls b Activate Deactivate diversion See section Call forwarding Inquiry Conference a To make an inquiry to an internal or external party b To establish a telephone conference See section During calls Line 2 Read amp Standard telephone only a Line key 2 for in and outgoing calls b Read information Standard telephone only See section Information Line 1 Save Redial a Line key 1 for in and outgoing calls b Save or redial an external number See section Outgoing calls Volume control To adjust the volume See section Audible adjustments Mute To switch the microphone on or off See section During calls Loudspeaker on off To switch the loudspeaker on or off See section During calls Clear To disconnect calls or to clear the display in programming Loudspeaker Handset with hearing aid function Please note The handset may retain small metal objects in the earcap region Microphone BusinessPhone 250 BusinessPhone 50 Standard Telephone Economyplus Telephone INCOMING CALLS INCOMING CALLS GENERAL Internal calls External calls ANSWER CALLS lt
6. DIVERSION continued Program and activate a new external diversion address 69 Q2 69 E Cancel external diversion G5 2 2 G5 c Eo Re activate external diversion 69 6 20 o set a new individual external diversion address Dial Dial the digit s for external call access and enter the new external diversion address A maximum of 24 digits Press to activate the individual diversion Verification tone Press to finish the procedure Note Individual external diversion can also be used via the DISA function see section Other useful facilities Dial Press Note The programmed diversion address is not removed from the memory the diversion is just inactive Divert your calls to an external position Dial to activate the programmed external diversion You can make outgoing calls as usual A special dial tone reminds you that Call forwarding is active The display shows that you have activated an external diversion Press BusinessPhone 250 BusinessPhone 50 Standard Telephone Economyplus Telephone CALL FORWARDING FOLLOW ME If you are in another room you can still answer your calls by forwarding them to where you are To activate Follow me Individual Diversion must be active on your telephone Activate Follow me Note This procedure has to be executed from the telephone the calls are diverted to G9 2 0 G9 Dial 009009 2900 Dial your number and press
7. Paid a T7 T tetcom UNE eenigen 47 Internal calls susya i aeaaee 9 Internal MessapEs eric 27 DAMES SUG E AE CO E E DA UL S 11 era E A E E E REIN NNUS 51 ISDN caller aaa 29 IKON facilities idunt aa 35 So 40 IE A 68 Last external number tediosos 9 Least Cos ROUDE adina 54 Loudspeaker paging 2aesoteaiuescess ski eesetid ciat 44 Mailbox Stalin 31 Make an external call on an ISDN line 57 Macs nda a 9 Malicious call identification 58 Melody programming montada 71 ESTRES etilo dia 27 NE 46 A E A T t 13 Ne o oo eee o 51 Wip MES OTI EST I EN NERONE TE a 50 Number identification uses 25 N miber serey oso o pIsexEIpATUE UD neie 55 Opening of the doorlock asias 50 Option UN eines ines pita 61 Optional equipment oia 61 Other selul lino 45 Jutro calls ss onore pcs a 9 Paping 0 OUI AA 44 A e 52 Personal precti aasenso 34 BusinessPhone 250 BusinessPhone 50 Standard Telephone Economyplus Telephone Page Placing the Tele DN ONS oet todas 78 Predefined exis cian tee meen eer 24 Program fixed diversion address 18 oa AA stio min a Cont 64 po e AA MUNERE 55 Read out your own cost counter 39 Receive info for diverted calls 2 ee 26 Redial mam AAA eiii 10 A auta NM nee 13 EE E E eo ee ne 45 Rine ine chat A 70 so 69 a o A O o ame ere 69 RUTAS FOME ironico 70 Save external NUDO acercar
8. about details regarding networking IP CALLS IP calls are internal calls sent via an internal data network LAN or WAN and the transfer of data and voice is made on the same line If you are connected to an internal data network the IP connection is made automatically To minimise the traffic on the network the speech quality is decreased If the speech quality is not acceptable you can disconnect the IP call and switch to a non IP call alternative network The switch from the IP net to the non IP net is made during the call so the call does not have to be disconnected If you want to switch to a non IP net during the call Inquiry gt Press G9 Dial During the procedure the other party is put on hold When the procedure is ready you will receive a special ringing tone and the call is resumed in the non IP net Note A switch to a non IP call can only be performed if the original call is an IP call otherwise you will receive a blocking tone BusinessPhone 250 BusinessPhone 50 Standard Telephone Economyplus Telephone 51 SECURITY SECURITY GENERAL BLOCK EXTENSION 09006 C Eo Un block extension OQ G9 OOOO C AO SELECT PASSWORD DAD OOO 0 OOO 0 65 52 You can block your extension in order to prevent unauthorized use of your telephone e g if your external calls are placed on a specific account number Dial to block your extension Verification tone Press to finish the
9. and tendency up or down if your telephone system is equipped with optional temperature sensor BusinessPhone 250 BusinessPhone 50 Standard Telephone Economyplus Telephone 67 VISIBLE SIGNALS VISIBLE SIGNALS GENERAL The key lamps on your telephone indicates with different signals the traffic state of the ongoing call or function LAMP INDICATIONS 5 Extinguished lamp d D gt Steady light 2 Slowly flashing lamp D Rapidly flashing lamp o Light with short breaks 68 The function is not active The function is active The line or function is put on hold An incoming call or message waiting Ongoing call BusinessPhone 250 BusinessPhone 50 Standard Telephone Economyplus Telephone AUDIBLE ADJUSTMENTS AUDIBLE ADJUSTMENTS GENERAL In order to satisfy your personal needs the BusinessPhone 250 BusinessPhone 50 system is equipped with many options to set and adjust a personal volume and ringing signal HANDSET AND LOUDSPEAKER VOLUME Use the volume keys You can set different volume levels for internal and external calls and for back ground music During a call adjust handset listening volume in handset mode Adjust loudspeaker volume in monitor mode or during background music A cu C 3C 2 Press to change the volume RINGING SIGNAL By programming you can adjust ringing type 2 types ring ing volume 10 steps and ringing character 10 characters 2 0 0
10. gt AG SS Handsfree d Line 1 ES q C Eo continued BusinessPhone 250 BusinessPhone 50 Standard Telephone Economyplus Telephone This section describes incoming internal and external calls A ringing signal and a flashing lamp indicates an incoming call The display shows the number and the name of the internal caller Standard telephone A ringing signal and a flashing lamp indicates an incoming call If you are connected to a digital trunk line ISDN the display shows the number of the external caller and in case of diversion in the public net the display shows the number of the diverted as well as the calling party see also section ISDN facilities Standard telephone A trunk line is the same as an external line Lift the handset Press without lifting handset or Press without lifting handset You are connected to the caller via the loudspeaker and microphone Press to terminate a handsfree call INCOMING CALLS ANSWER CALLS continued On another extension 0900 000 6 Allow calls on line 2 Free on 2nd access amp D Answer a second call Line 2 gt X Line 1 ES gt gt You can answer a call to another extension from any phone in your office Call the ringing extension You receive busy tone Press If you want to receive calls also while speaking you first need to program Free on 2nd access on a programmable key See secti
11. has access to your absent info BusinessPhone 250 BusinessPhone 50 Standard Telephone Economyplus Telephone INFORMATION Voice information 2nd C D Press Info D 9 Press and speak Press to play back and listen to your recording Press and speak to re record Press to activate Information active do Press to finish the procedure Internal callers will hear the information via the handset or the loudspeaker External callers will be routed to the operator who also has access to your absent info Note You can dial your own extension number if you want to check your information ERASE INFORMATION SAVE INFORMATION 2nd D Press Info D 0 E Press to erase info or Info L D 2 Press to deactivate and save for later use Information is passive Eo Press to finish the procedure continued BusinessPhone 250 BusinessPhone 50 Standard Telephone Economyplus Telephone 29 INFORMATION ERASE INFORMATION SAVE INFORMATION continued Use saved information When the information is switched off 2nd D Press Info gt Er Press to activate saved info The Message Info lamp lights Information is active C EoD Press to finish the procedure RECEIVE INFO FOR DIVERTED CALLS Note This chapter only applies to the Standard telephone A colleague Andersen has programmed diversion to your extension You answer a call to Andersen on your phone The sign amp or 96 indicates tha
12. is R7B or higher and for the Economyplus telephone it is RGB or higher see under side of your phone Ifyou can enter Melody mode your telephone supports this function Melody mode C Eo 7 Press and hold to enter melody mode Enter programming mode to program a melody or 2 Press to exit melody mode Programming mode 2nd amp gt Press to enter programming mode Select the call type you want to program Line1 D Press for internal calls or Line2 D Press for external calls or Inquiry gt Press for call back calls Select programming mode options to control the melody continued BusinessPhone 250 BusinessPhone 50 Standard Telephone Economyplus Telephone 71 AUDIBLE ADJUSTMENTS MELODY PROGRAMMING continued Programming mode options Insert notes 000 000 Change the pitch steps Es Insert a pause Change the octave 0 Scroll within the melody A E E 2 Press to insert notes sc 22d 32e 4 1 5 g 62a 7 b 8 c 9 d Note If you press and hold a key you make a long tone shown with a capital letter e g D Press to change Press once for sharp pitch twice for flat pitch and three times to get the normal pitch Press to insert a short pause Hold the key to get a long pause Press to get a higher or lower octave for the note you have inserted It is higher when a plus sign is added beside the note Press to move the cursor wit
13. procedure Dial Dial your password and press to re open Verification tone Your extension is open for use Press to finish the procedure You can use your four digit password for blocking your phone from unauthorized use or for making external calls from any blocked extension Dial to select a new password Dial your present password and press The default password is 0000 Dial your new password and press Verification tone Press to finish the procedure BusinessPhone 250 BusinessPhone 50 Standard Telephone Economyplus Telephone SECURITY BYPASS BLOCKED EXTENSION In order to make a call you can temporarily bypass a blocked extension Bypass own extension ODA Dial C C C C E Dial your password and press Dial tone You can make one call from your extension Bypass another extension This makes it possible to make a call on another blocked extension by using your password OOOO Dia C C C C e Dial your password and press C C C C E Dial your extension number and press Dial tone You can make one call from the blocked extension BusinessPhone 250 BusinessPhone 50 Standard Telephone Economyplus Telephone 53 LEAST COST ROUTING LEAST COST ROUTING GENERAL LEAST COST ROUTING Use least cost routing Calling least cost routing OOOO 54 Least Cost Routing LCR automatically selects the cheapest way to establish the connection to the desired external
14. the exclusive responsibility of the user offences can be criminally prosecuted Neither the manufacturer nor the dealer of this product is responsible for the abuse of this feature by the user or for any damages caused thereby BusinessPhone 250 BusinessPhone 50 Standard Telephone Economyplus Telephone MAILBOX SYSTEM MAILBOX SYSTEM GENERAL While you are away from the office callers can leave messages in your individual or in a common mailbox You are also able to record your personal greeting see section Personal greeting The difference between your individual mailbox and a common one is that a common mailbox can be used for more than one user INDIVIDUAL MAILBOX SYSTEM Callers are able to leave messages in your individual mailbox Activate Divert your extension to the mailbox system cd C Press 2nd D Press Diversion D Press C C O C Dial the number to the mailbox system Please ask the system administrator for your defined mailbox number 2nd gt gt Press Diversion QQ Press C EoD Press to finish the procedure When the diversion to your mailbox is activated the Diversion lamp shows steady light continued BusinessPhone 250 BusinessPhone 50 Standard Telephone Economyplus Telephone 31 MAILBOX SYSTEM INDIVIDUAL MAILBOX SYSTEM continued Deactivate 2nd Diversion gt Retrieve messages internally Y Message gt Retrieve messages externally 00
15. the function just press the key Note Programming of dial by name keys and individual abbreviated numbers are described in section Abbreviated numbers and how to program a new diversion address is described in section Call forwarding How to program a function on key A Enter programming mode Press the desired programmable key Select function code See section Function codes and required data Press the programmable key again Enter associated number See section Function codes and required data Press the programmable key again Continue with section select ringing character or Press to finish programming After approximately 10 seconds the function key is active Note The dual function keys allow programmed functions and individual abbreviated numbers to be combined on the same keys Remove the transparent cover in order to write the names beside the keys Put the name referring to the programmed function in the field above the line to indicate that it is the primary function BusinessPhone 250 BusinessPhone 50 Standard Telephone Economyplus Telephone PROGRAMMING Select ringing character QO T z Eo Example O 0 GO Tu OJO BusinessPhone 250 BusinessPhone 50 Standard Telephone Economyplus Telephone Select ringing character 0 4 See section Function codes and required data Press the programmable key again Press to finish programming
16. you want to speak to him her See sections Internal messages and Outgoing calls To place queue a call to a busy extension See section Outgoing calls The counter keeps track of the time and cost of your calls See section Call metering Initiation of a call by operating a single key Internal numbers or common abbreviated numbers can be stored on each extension See section Abbreviated numbers Numbers with 1 8 digits which are assigned to extensions or external lines or as common abbreviated numbers If you are working externally the DISA function enables you to make external calls long distance via the company PBX You only pay for the call to your company See section Other useful facilities Incoming calls to an extension are diverted to another directory number extension common abbreviated number or the operator There are three possibilities 1 Direct which means that all calls to an extension are forwarded directly 2 On no reply which means that a call is forwarded if it is not answered within a certain time 3 On busy which means that a call is forwarded if the extension is busy See section Call forwarding This is useful for letting urgent calls through to an extension where diversion is active See section Call forwarding All telephones connected to the PBX have a unique internal number upto 8 digits If your telephone is equipped with a display you can see your number A digit cod
17. 0 000 OOOO COMMON MAILBOX SYSTEM Activate K TS 2nd 5 Diversion D 32 Press Press The message lamp flashes rapidly Press to retrieve a message See section Check and store received messages To retrieve your messages from an external position Dial your company s telephone number Dial the number to the mailbox system During the procedure you will be asked for your extension number and your password Callers are able to leave messages in the common mailbox Divert your extension to the mailbox system Press Press Press BusinessPhone 250 BusinessPhone 50 Standard Telephone Economyplus Telephone MAILBOX SYSTEM C C C C Dial the common mailbox number Please ask the system administrator for your defined mailbox number 2nd gt Press Diversion D Press C Eo Press to finish the procedure When the diversion to your mailbox is activated the Diversion lamp shows steady light Deactivate 2nd gt Press Diversion gt Press Retrieve messages internally Common mailbox D Press the common mailbox key pre programmed During the procedure you will be asked for your extension number and your password See section Security Retrieve messages externally To retrieve your messages from an external position 009 09 Dial your company s telephone number C C C C Dial the common mailbox number During the procedure you will be aske
18. 01 12 day 01 31 back at hour minute back at hour minute back month day back month day IMPORTANT NUMBERS IMPORTANT NUMBERS Number Function Account number 1 09009090000900909009090009009000000000000000900900000000900009009 g 000000090009000000090000000090000000909000000090000090000000000009009090090009 0900090009000090000900000000009000000090009000990090009090009000 5 6 609000000000009900000000009000000000900000000900090000000000000000009009909 90909090009090090909909900909099009090900999009009099900909090999 ll 3 6 es00000099090090090000000009900990900090909000909090090909099009990099909999 9 0e90c0ecocesocecceceeccceecececcececocecceccccecceecceccccececess Pceveccecefrbssccccccecocccoccecoccccocecoccccocccccoccccoccccoccccccccccccccccce 0900909009090000900909009000000909090090009090009090900909090990909 3 Q6 0O0000000090009000000009000900909009090900909000000009000000000909009090900900990 9 0090090000000900000000090000000000900099000000900000099090 2 Gtooo00000000000009000000000090090090000009000000000000000900009009000909000909 0 0090090090000900909099090900090909090900909009099090090990990909009909099 J 2230 6 090000009090090000900900900000090090000000000900000009009009009090900900909909099 9 0090900909009090090909009090909090900900900900900900909009009090090909099 OQ eecccccedioccccsocococococococccocccocecoccccccccococccococccccccccccccon 090090900009009009009009000
19. 89 69 69 69 69 69 69 9 9 99 69 9 9 9 99 C This is a part of EN LZTBS 102 095 R5A Subject to alteration without prior notice QUICK REFERENCE CARD These cards are used for DISA and to check messages 9 poo BuoSsJod EE ulojs s eDesso N A 4 JequinN VSIA Jequinu Auedwoy 49949 eBesse u pue ysiad Ss Zi NOSSIIYU3 9poo BuosJod EE ulojs s eDesso N 4 J9SQUAN VSIC Jaquinu Auedwoy 49949 eDBesso N pue vsia 9poo EuoSJ9ad EE ulojs s eDesso N 4 A JequinN VSIA Jaquinu Auedwoy 49949 eBessoe u pue ysiad AS Zi NOSSIIYU3 9poo EuoSsJad EE ulojs s eBesso N 4 JequinN VSIA Jaquinu Auedwoy 42ouo eDBesso N pue ysiad QUICK REFERENCE CARD Special account numbers for business calls Special account numbers for business calls Project name Account number Project name Account number Hor yy B m gt x businessphone businessphone This is a part of EN LZTBS 102 095 R5A This is a part of EN LZTBS 102 095 R5A it s your business it s your business Special account numbers for business calls Special account numbers for business calls Project name Account number Project name Account number v4 4 d t businessphone businessphone This is a part of EN LZTBS 102 095 R5A This is a part of EN LZTBS 102 095 R5A it s your business it s your business Communication is our business Ericsson is the leading communications suppl
20. 900000900090999999009009909999900900909099999099 4 Q 0600999000900090990090900009999990900990999909990909999990900099999990909009 000000909000000090099090900000909090990090900000099999000000999099909 5 Q 6t0se0960000000009000000000990000000090999000000999999000000999999000009 90009009000000000909990000009009909000000009090090000000990990009 4G Q0 06060000002000000009000000000090000000000909000000000000000000900999990000009 000000000000900000000000000000090000090000000000090000000000 Jh J 4919090900000909000000008000000000000000000000000000000000000000000000900009 ABBREVIATED NUMBERS Common Abbreviated Numbers 960000000900090000000900000000009000000000909000090000090092000 X X Q 90000000000000000000000000000000000000000000000000000000000000000000009 09009009090900099090090000009900099000900000000990000900000099009 90090000000000900009090000000000900009090000000909000009000000000090000900000 900009000000999000909900090909000090900909090990000090009090000090000 QO090000000000090000090900900090000900009000000900009000009000000090900090909000009 Individual Abbreviated numbers G9 Es 009000090000909009900909090900000000909090900090900009090000900000099009000909000909909009 009900009009000990009099000000990000900090900000090000900090090000990000909999090 9 000900009099900009900009000090099000090990000090000909900009090000000000000090990000 69 69 69 69 69 69 69 69 9
21. 909009900900000000000000000009009009009 60 QUe0000900090000000900000009000000090090900000900000000090000000090090090900009 0 0900009000000000000000000000000000090000000990090000900009000 R QUOSO00000090090000900090000000000000900000000900090000000000090000009009909 0 00s0c0c000090000090900090090099090090090909009990090909099900990090290099 M eecocececvsccecceccehocececeschesececcecccccosocoscoccococcccoccsccccccccocce 0 909090090900909009990909009099909909090909090909990099090099009090999 Q9t000000000909909090000909090909090909000909009000090909009009090999009999099999 9 90900009090090090009000000000909009009000900900090909009009009909099 P U C9000000c0000090000000900c 600900900000900090090990090090090990900900990909009909 00900909000000900000000090000900000090099000000900000099090 Q606000000000000990000000000009009009000000000009000090000000009009000909000999 000900909000909009009009900090909009090090900909000900000009909099 J X 6 00000000090000090090000009009000000000000000009009090900900090900900009909090 9 POST DIALLING DIGITS Number Function Answer calls on another extension 00000909000000000009090000009000090000000000000000090000099000 9 060000000000000000000000000090000000000000000000000000000000009909909000009 0900909000000900000000000000900000090009000090009000000009000 p eesceccceesoocecoocooccooccoccoocccscccccosccecccoccococcooccoccceccccecccn ecscsscssscccsc00900
22. After approximately 10 seconds the function key is active Program supervision of extension 204 on key A with ringing character 1 For available function codes see section Function codes and required data Enter programming mode Press the desired programmable key Select the function code for supervision Press the programmable key again Enter extension number Press the programmable key again Press to select ringing character Press the programmable key again Press to finish programming 65 PROGRAMMING FUNCTION CODES AND REQUIRED DATA Programming Function Function Associated Ringing name name code number character MAMECALL Dial by name 10 Extension number Camp on 11 4 Automatic callback 11 5 Answer calls another extension 11 6 Radio paging 11 7 Intrusion 11 8 External line 12 Directory number of line 0 4 Supervision Telephone attendance 13 Extension number 0 4 Intercom line 14 Extension number 0 4 Loudspeaker paging 15 Number of group 0 7 Common mailbox 18 Common mailbox no Supervision secondary 19 0 4 R key 29 Free on 2nd access 26 Conference 27 Immediate answer 28 Account number 30 Operator hold 29 E External voice mail 34 Hold 35 Transfer 36 Save Redial 37 Read amp 38 Enter key 39 Number secrecy 40 Malicious call identification 41 L
23. Dial the number Press to terminate the call Lift the handset Press the headset key pre programmed BusinessPhone 250 BusinessPhone 50 Standard Telephone Economyplus Telephone OPTIONAL EQUIPMENT Headset with group listening x D Pressto toggle between headset with or without group listening Headset to handsfree z C gt Press Headset gt Press the headset key pre programmed Handsfree to headset Headser gt Press the headset key pre programmed CONFERENCE UNIT For conferences with many participants the conference unit enhances the speech quality It provides full duplex and high quality conversation possibilities ALARM INTERFACE UNIT This plug in module is fitted into the bottom of the tele phone It makes it possible to transfer alarm signals from var ious devices via the telephone to the exchange and to a pre defined extension A special circuit layout provides maximum functional security To a telephone fitted with an alarm interface unit you can connect devices such as bathroom alarms for hotel rooms emergency alarms for hospitals bank security alarms and supervision of machines BusinessPhone 250 BusinessPhone 50 Standard Telephone Economyplus Telephone 63 PROGRAMMING PROGRAMMING GENERAL PROGRAMMING 64 E 0 0 GO Tu OO If you require frequent use of certain functions you may program them on the keys A D on the telephone When you want to use
24. Inquiry or Line 2 D Press to park the first call Second call is connected c Eo Press to end the ongoing call BusinessPhone 250 BusinessPhone 50 Standard Telephone Economyplus Telephone 13 DURING CALLS TRANSFER Inquiry gt 0900 000 Transfer 5 Transfer to a busy extension Call back 14 You have an ongoing internal or external conversation and you want to transfer the ongoing call Press Call the third party You can transfer the call before answer or wait for answer Note Make sure that you are connected to the desired party Please read the notes and warnings in section Useful hints Press or Replace the handset The call is transferred External calls might only be transferred with the Transfer key if this state of connection is allowed by the system programming You can even transfer calls to busy extensions The other party will hear a muted signal camp on and the call will be extended as soon as the ongoing call is terminated if camp on is allowed You are called back if you have transferred an external call and the other extension has not answered the call within a certain time Your telephone will ring again BusinessPhone 250 BusinessPhone 50 Standard Telephone Economyplus Telephone DURING CALLS CONFERENCE Inquiry aq 5 000 000 000 2nd gt Conference e 5 INDIVIDUAL HOLD Line1 D gi Line 1 A BusinessPhone 250 BusinessP
25. OG ON TFF SLI Tandem configuration 43 COHU RECORD Conversation recording 45 Function cannot be programmed via individual programming Ringing character 0 No ringing Ringing 2 Delayed ringing after 10 seconds 3 One single ringing signal muted signal 4 One delayed ringing signal after 10 seconds Muted signal Note Accessible functions depends on the programming of the system BusinessPhone 250 BusinessPhone 50 66 Standard Telephone Economyplus Telephone DISPLAY INFO DISPLAY INFO GENERAL Note This chapter only applies to the Standard telephone The display assist your actions on the phone with step by step instructions DISPLAY INFO When your phone is idle the upper line shows general inform ation The lower line shows your name and extension number During an internal call or an incoming external call the lower line shows the other partys name extension number and status Status information Status information during internal calls The called number is blocked The called extension is busy Incoming call The called extension is free Ez The called extension is free on line 2 Intrusion The called extension has parked the call Recall from an individually parked call Speech mode HLI Number unknown Camp on mode The called extension has text info stored The called extension has voice info stored Tio Indicates outside temperature
26. S ISDN CALLER LIST continued Line1 D Show date time and call attempts of the selected call 0 Erase calls from the caller list ES 60 Press to call the selected number When the call is successful the number is automatically removed from the caller list The system automatically adds the digit s for external call access Note If digit s for external call access has not been defined for your caller list contact your system administrator When you are retrieving calls from your caller list Press to see the date and time of the selected call You will see when call was received and how many times the same call came in Press to return to the previous display When you are retrieving calls from your caller list Press to erase the selected call The call is erased from the list and the next call is displayed The display will inform you if there are no more calls in the list Note Ifyou do not react within 5 seconds the display is returned to idle state If you want to leave the function before the timeout press the Clear key BusinessPhone 250 BusinessPhone 50 Standard Telephone Economyplus Telephone OPTIONAL EQUIPMENT OPTIONAL EQUIPMENT GENERAL This chapter describes optional features that can be used together with your BusinessPhone telephone OPTION UNIT The Option unit DBY 410 02 is an optional accessory to be installed on the bottom of your telephone set The follo
27. a 10 Save MON ai 25 Second telephone 47 De CU IL enean NUMINE PONAM E I eRIEBUS 52 Select Dass WOTA A a eden e ioiii 52 o ene eee vr institor oben ineens 27 Short MUNDE S asenon 35 Supervision telephone attendance 4 Tandem Cont CURA ON ssion 47 Tape Tecos UNE 61 Tonesand siena ita 74 E ete o o 14 Two telepho Miaon 47 Unblock extensio ao 52 Userul A ea aiii 79 Visible S16 018 creiser ai E 68 Volcano 25 VOICE MEISI Aa 2T VOM ee citer eee ee tue 69 When you receive busy tone retrace 11 81 NOTES BusinessPhone 250 BusinessPhone 50 82 Standard Telephone Economyplus Telephone QUICK REFERENCE GUIDE ANSWER CALLS Answer Answer on another extension MAKE CALLS Normal calls Common abbreviated number Dial by name Individual abbreviated number Last external number redial Save external number Redial T euo F Line gt 000 cee Call ringing extension 6 000 000 Extension no or 000 000 000 0 des External no 000 e ooo Abbreviated no 000 Ericsson gt 2nd ES dips ES 00 2 nd Save Redial gt Before you finish the call 2nd gt Save Redial C YOU GET BUSY TONE OR NO ANSWER Automatic call back Camp on Intrusion DURING CALLS Switch to handsfree Dialog 3211 amp 3212 only Switch to handset Dialog 3211 amp 3212 only Group Listening Individual hold INQUIRY Ongoing conversation Back to fir
28. all Note You can adjust the volume see section Audible adjustments You have an ongoing conversation via the handset Press to switch the loudspeaker on You are now in the group listening mode Replace the handset Handsfree conversation Note You can adjust the volume see section Audible adjustments Press to end the call You have an ongoing handsfree conversation Lift the handset Conversation via the handset BusinessPhone 250 BusinessPhone 50 Standard Telephone Economyplus Telephone DURING CALLS MUTE You have an ongoing conversation C 3 Press to switch the microphones on or off When the lamp lights the caller will not be able to hear the conversation in your room INQUIRY During an ongoing conversation you like to make an inquiry to an internal or external party Inquiry 5 Press The first call is put on hold the lamp flashes slowly 000 388 Call the third party i When the third party answers you can switch between the calls create a conference and end one of the calls End inquiry C Eo Press to end the inquiry call The second call is disconnected J Line 5 Press to retake the first call Now you are connected to the first party REFER BACK You have an ongoing conversation on e g Line 2 and want to refer back to the parked call on Line 1 The lamp flashes at the parked call y Line1 Press to park the second call First call is connected d l
29. an abbreviated number between 0 and 9 and press Cancel all individual abbreviated numbers E O 1 Er Press Confirmation tone BusinessPhone 250 BusinessPhone 50 Standard Telephone Economyplus Telephone 37 ABBREVIATED NUMBERS DIAL BY NAME Thomas P gt Program dial by name G9 0 0 GO Tu CD 0 C gt gt 38 You can program and activate directory numbers extensions and common abbreviated numbers on the programmable keys Press to make a call pre programmed How to program an internal directory number on a key A to D Enter programming mode Press a programmable key Press Press the programmable key again Dial the number You can use any directory number e g a common abbreviated number or a colleagues extension number Press the programmable key again Press to finish the procedure BusinessPhone 250 BusinessPhone 50 Standard Telephone Economyplus Telephone CALL METERING CALL METERING GENERAL Note This chapter only applies to the Standard telephone When the BusinessPhone system is provided with metering information from the public net the call metering function can be used to check the costs of outgoing calls The BusinessPhone system offers several options to obtain this information COST INDICATION During an outgoing external conversation the display shows the actual costs If you want to deactivate the cost indication ODE Dia Verificatio
30. ase the normal number of the external line will be shown Example 4 The calling number has been diverted in the public net the calling and the diverting number will be shown BusinessPhone 250 BusinessPhone 50 56 Standard Telephone Economyplus Telephone ISDN FACILITIES MAKE AN EXTERNAL CALL ON AN ISDN LINE Establish an external call in the normal way If the called party is also connected to a digital trunk line your public number is shown on the called party s display If the connected party number differs from the dialled one for example diversion or pick up from another extension your display shows the new number Example Called Party number 0043 181100 Extension 4736 The desired extension 4736 will be answered by extension 5446 When the connected party has activated number secrecy number suppression your display shows the following information BusinessPhone 250 BusinessPhone 50 Standard Telephone Economyplus Telephone 57 ISDN FACILITIES MALICIOUS CALL IDENTIFICATION Malicious call id 5 58 G9 G 9 If you are disturbed by malicious external incoming calls you can request a number tracing from the network provider If you cannot see the number of the caller or connected party because of an activated number suppression you have the possibility to register the number in the public network during the call Press to register the connected number pre
31. businessphone It s your business User s Guide BUSINESSPHONE 250 BUSINESSPHONE 50 Standard Telephone Economyplus Telephone DISCLAIMER BUSINESSPHONE 250 BUSINESSPHONE 50 VERSION 5 0 STANDARD ECONOMYp us TELEPHONES DIALOG 3211 3212 USER S GUIDE Copyright O 2000 Ericsson Austria AG All rights reserved This document contains proprietary information which is protected by copyright No part of this document may be reproduced or transmitted in any form or by any means electronic or mechanical including photocopying recording or by any information storage and retrieval system or translated into another language without prior written consent of Ericsson Austria AG Vienna Austria The information in this document is subject to alteration without prior notice ERICSSON MAKES NO WARRANTY OF ANY KIND WITH REGARD TO THIS MATERIAL INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE Ericsson shall not be liable for errors contained herein nor for incidental or consequential damages in connection with the furnishing performance or use of this material Ericsson Austria AG Pottendorfer Strasse 25 27 A 1121 Vienna Austria Telephone 43 1 81 100 5450 Telefax 43 1 81 100 5437 http www ericsson at BusinessPhone 250 BusinessPhone 50 2 Standard Telephone Economyplus Telephone TELEFAX FORM We try
32. d for your extension number and your password BusinessPhone 250 BusinessPhone 50 Standard Telephone Economyplus Telephone 39 MAILBOX SYSTEM PERSONAL GREETING 00 34 Depending on the type of diversion you want to activate you can leave three different personal greetings to the caller The diversion state can be on no reply on busy or an activat ed individual diversion Dial During the procedure you will be asked for your extension number and your password Press to configure your personal greeting Enter diversion code Select an option below and follow the voice announcements Type of diversion Code Diversion greeting on busy 1 Diversion greeting on no reply Individual diversion greeting 3 Press to store the recorded greeting When you activate the diversion the recorded greeting is played to the next caller Press to finish the procedure Note When you have activated a diversion with a personal greeting callers will receive this greeting instead of your activated absence information BusinessPhone 250 BusinessPhone 50 Standard Telephone Economyplus Telephone ABBREVIATED NUMBERS ABBREVIATED NUMBERS GENERAL By using abbreviated numbers you can make calls simply by pressing a few keys Frequently used external numbers are stored as common abbreviated numbers in the exchange Up to 14 individual abbreviated numbers your personal most frequently used external numbers can be stored and u
33. ds the paging function will be terminated automatically A short signal and a flashing Paging key will inform you when a loudspeaker paging is received Press pre programmed An internal call is established with the paging party The common bell facility allows all extensions of the system operator included to pick up the call from an extension that has been predefined as a common bell extension Dial the common bell pick up code Please ask your system administrator for the common bell pick up code You will immediately be connected with the calling party If two or more extensions simultaneously attempt to answer a call from the common bell extension only the first exten sion will pick it up The other extensions will receive the number unobtainable tone and their displays will show the message No call waiting at common bell This will also happen if you dial the common bell pick up code and there are no calls waiting at the common bell extension Note You can also program the common bell code on a function key BusinessPhone 250 BusinessPhone 50 Standard Telephone Economyplus Telephone OTHER USEFUL FACILITIES OTHER USEFUL FACILITIES GENERAL By using these facilities your productivity will be increased e g you can set reminders for important meetings place the costs for external calls on separate accounts listen to music via the loudspeaker and much more REMINDER The phone can be set to rem
34. e information Record a voice message and name your absent information ENTER INFORMATION To store text or voice information 2nd D Info D Press When the information is activated the Message Info lamp shows a steady light If a message arrives the lamp starts flashing see section Check and store received messages Select Pre defined text or Voice information continued BusinessPhone 250 BusinessPhone 50 Standard Telephone Economyplus Telephone 229 INFORMATION ENTER INFORMATION continued Pre defined texts O 0900 000 Pre defined texts Example 2nd 5 Info 0000 Es 24 Enter Code and Enter Completing info from the table below Code Completing info Time of return 1 hour 00 23 minute 00 59 Date of return 2 month 01 12 day 01 31 Lunch 3 back at hour minute Meeting 4 back at hour minute Vacation 5 back month day Illness 6 back month day Press to enter the information Press to finish the procedure The programmed absence info will be shown in the display Internal callers receive the information on the display or as spoken information to callers without display phone Vacation back June 27 If you do not know the time of return just press Information active Internal callers receive the information on the display or as spoken information to callers without display phone External callers will be routed to the operator who also
35. e that corresponds to a specific function See section Programming To park a call See section During calls Internal callers are informed about absence and time of return External callers are diverted to the operator where the same information is available Information can be of two kinds 1 Pre programmed text information 2 Voice information A two way direct call function between two extensions for instance an executive secretary communication See section Other useful facilities To intrude on an ongoing call when a requested extension is busy See section Outgoing calls 75 GLOSSARY GLOSSARY continued IP CALL ISDN LEAST COST ROUTING LOUDSPEAKER PAGING MAILBOX MESSAGE METERING MUTE NIGHT SWITCHING PASSWORD PBX PRE DEFINED TEXT THIRD PARTY TIE LINE TRANSFER TRUNK LINE 76 Internal call sent via an internal data network LAN or WAN Integrated Services Digital Network Provides your system with supplementary services from the public net See section ISDN facilities A function that automatically selects the cheapest way to connect your external call not necessarily the shortest distance See section Least cost routing All members of an extension group are paged i e receive a short sharp tone on the loudspeaker followed by a voice message from the sender See section Group facilities The mailbox system controls the messages that are left for or sent b
36. ed from the system after a certain time The time depends on which category the message belongs to Please ask your system administrator regarding this Press to view mailbox If the mailbox contains heard messages only the lamp shows steady light instead You can check and store your received messages Up to 20 messages can be stored Voice messages will be heard via the speaker or the handset Call me messages will call the sender automatically these messages cannot be stored Note Depending on the configuration you might be asked for your password before you can retrieve your messages See section Security Press to finish the procedure BusinessPhone 250 BusinessPhone 50 Standard Telephone Economyplus Telephone INTERNAL MESSAGES DICTAPHONE If you want to record and retrieve personal voice messages you can use the dictaphone A dictaphone message is treated as a normal message How to retrieve dictaphone messages see section Check and store received messages Record message To start the recording G 5 Dial and record your message The maximum recording time is four minutes and 15 seconds Select options below Press to play back 9 Press and speak to re record 2 Press to stop the recording and save the message BusinessPhone 250 BusinessPhone 50 Standard Telephone Economyplus Telephone 29 INTERNAL MESSAGES CONVERSATION RECORDING 30 Recording gt The conversat
37. en you establish an outgoing external call the public number of your system and your extension number will be sent to the caller If the number of the answering party is different from the dialled one for example after a diversion you will also be informed about the answering party s number When you answer an incoming external call on your phone or from another phone you will see the caller s number on the display Your public number will be sent to the caller NUMBER SECRECY By pressing a pre programmed number secrecy key you can choose not to show your complete number public extension number to the connected party Number secrecy gt Press a pre programmed key to suppress your complete number to the public net The lamp beside the key shows a steady light and the function remains activated until the key is pressed again BusinessPhone 250 BusinessPhone 50 Standard Telephone Economyplus Telephone 55 ISDN FACILITIES ANSWER AN INCOMING CALL FROM AN ISDN LINE A ring signal and a flashing lamp indicates an incoming call answer the call in the normal way One of the following four cases will occur Example 1 The public net provides the number of the caller Mr Plattner with public number 0043 181100 4736 is calling Example 2 The caller has activated number secrecy The calling number will be suppressed Example 3 The public net cannot provide the calling number in this c
38. f all possible options they can choose Voice instructions lead the callers step by step to the desired destination Dial the Automated Attendant directory number Please ask your system administrator for the Automated Attendant directory number The doorphone is used to monitor the admission to your company i e you can open the doorlock from your phone Press the flashing line key You will be in speech connection with the calling party After you have answered the doorphone you can open the door making an inquiry to the door openers directory number Press Dial the door opener s directory number Please ask your system administrator for the number Note You can also program the door openers directory number 4s a common abbreviated number or a function key If you want this facility please ask your system administrator This function is used for directing all incoming calls to one extension answering position for example when the office is closed Press to activate or deactivate pre programmed When the lamp lights night switch is active When the lights extinguishes night switch is passive BusinessPhone 250 BusinessPhone 50 Standard Telephone Economyplus Telephone OTHER USEFUL FACILITIES NETWORKING Networking is the connection of several premises within a company The connection can be set up via leased lines public lines Local Area Network LAN or Wide Area Network WAN Ask your system administrator
39. g externally and you have the need to make business calls call your company and use the company PBX to make an external call to the desired party You just pay the costs for the phone call to your company The other costs will automatically be placed on your extension number or on a special project Note To activate this function you have to change the default password from 0000 to a personal one Which code to use and how to change it see section Select password You can also divert calls from your office extension to your external position see section Call forwarding During the procedure you will be prompted for your password See last page for a card to remember these specific numbers ooo Dial the public number of your company O Q Q Q followed by the DISA number Ask the system administrator for the defined DISA number ooo Dial the external number or Use the external diversion function Procedure see section Call forwarding Note If you program a new diversion address remember to re set it when you return to your office BusinessPhone 250 BusinessPhone 50 Standard Telephone Economyplus Telephone 49 OTHER USEFUL FACILITIES AUTOMATED ATTENDANT OOOO DOORPHONE Answering door phone calls d Line 1 D Opening of the doorlock Inquiry 5 JG NIGHT SWITCHING Night D 50 The Automated Attendant facility sends voice instructions to external and internal callers informing them o
40. hin the melody Hold the key to move to the beginning or the end BusinessPhone 250 BusinessPhone 50 Standard Telephone Economyplus Telephone AUDIBLE ADJUSTMENTS Erase note or melody C Eo Press to erase the note to the left of the cursor Press and hold to erase the whole melody Store the melody N a a Line or inquiry D Press the flashing line key Exit program mode 2nd amp gt Press to exit program mode You enter melody mode How to exit melody mode see section Melody mode BusinessPhone 250 BusinessPhone 50 Standard Telephone Economyplus Telephone 79 TONES AND SIGNALS TONES AND SIGNALS Dial tone System ready to accept digits Special dial tone System ready to accept digits active diversion on telephone Ringing tone Ringing signal to called party Special ringing tone Ringing signal to line 2 Busy tone Called party is busy Number unobtainable tone Called number not accessible or vacant Blocking tone Call cannot be executed due to congestion or called party blocked Verification tone Verification that ordered function is accessed Intrusion tone Sent to all parties during intrusion Conference tone Sent to all participants in a conference Internal ringing signal External ringing signal Automatic call back signal 74 Tones are audible in the handset Ringing signals are emitted from the phone You can adjust the tones and signals on your
41. hone 50 Standard Telephone Economyplus Telephone You have an ongoing conversation and you want to establish a telephone conference Press Call the third party Press Press to establish a three party conference Now you have established a three party conference To mark the conference all conference members will hear a periodical conference tone Repeat the procedure to include other persons to the conference In this way you can include up to six parties in a conversation How many of them can be external callers depends on the programming of the system You have an ongoing conversation 1 e the Line 1 key is lit Now you want to park the ongoing call for a short while Press the line key The lamp flashes slowly Press again to retake the parked call 15 DURING CALLS COMMON HOLD Hold gt Y Line 1 gt 0900 000 16 Press pre programmed The line key lamp flashes slowly The call can be picked up on any extension within one minute or else it will recall on the holding extension Press to pick up on own extension or Pick up on another extension Call the extension that put the call on hold Press BusinessPhone 250 BusinessPhone 50 Standard Telephone Economyplus Telephone CALL FORWARDING CALL FORWARDING GENERAL When you are not available to take calls or decide to answer your calls on another extension it is useful to forward your calls to an alternate answering positi
42. ier combining innovation in mobility and Internet in creating the new era of mobile Internet Ericsson provides total solutions covering everything from systems and applications to mobile phones and other communications tools With more than 100 000 employees in 140 countries Ericsson simplifies communications for customers all over the world Read more at http www ericsson com pressroom Austria United Kingdom Ericsson Austria AG Enterprise Distribution Pottendorfer Strasse 25 27 Enterprise Networks and Datacomms A 1121 Vienna Austria Telecommunications Centre Telephone 43 1 81 100 5450 Ericsson Way Burgess Hill Telefax 43 1 81 100 5437 West Sussex RH15 9UB http www ericsson at Telephone 44 0 1444 234567 Telefax 44 0 1444 874299 Australa http www ericsson co uk Ericsson Australia Pty Ltd Ericsson Business Systems 126 142 Trenerry Crescent Abbotsford Vic 3067 Australia Telephone sales 6 113 1374 Service 61 1800 033 216 Telefax 61 9284 5776 EN LZTBS 102 095 R5A http www ericsson com au AU Ericsson Austria AG 2000 Printed on chlorine free paper Printed guide EN LZTBS 102 1095 R5A BusinessPhone Standard Economyplus Telephone
43. ind you at any time within the next 24 hours multiple settings are allowed G9 G 2 G9 Dia 000 pp E Dial reminder time and press a 00 23 hour 00 59 minute Delete the at last entered digit with the minus key Example 1430 Note If you receive busy tone your extension does not have the authority to set a reminder Eo Press to finish programming When the reminder time is reached your phone rings with recall signal Cancel reminder 3 2 E Dial to cancel all settings C Eo Press to finish the procedure BusinessPhone 250 BusinessPhone 50 Standard Telephone Economyplus Telephone 45 OTHER USEFUL FACILITIES ACCOUNT NUMBER Enter account number before the call G9 9 G9 0900 000 000 Enter account number during the call Account number D 0900 000 000 BACKGROUND MUSIC Background music D CTN 46 You can place the costs for external calls on a selected account number up to 15 digits Dial Enter account number and press Internal dial tone Make the external call If your telephone has a pre programmed account number key you can also enter an account number during a call Press pre programmed Enter account number and press You can listen to background music over the loudspeaker on your phone by pressing a pre programmed Music key or by entering the number for the music channel Please ask your system administrator for the c
44. inessPhone 250 BusinessPhone 50 Standard Telephone Economyplus Telephone 47 OTHER USEFUL FACILITIES TANDEM CONFIGURATION continued To deactivate the tandem configuration Secondary onloff D G5 2 8 b Transferring a call between the members of a tandem unit 0900 Inquiry gt cca Transfer 5 IMMEDIATE ANSWER Immediate answer f D 48 Press pre programmed or Dial to log off the secondary telephone For incoming calls e The secondary telephone cannot be called and the primary telephone works as a normal stand alone telephone For outgoing calls Both telephones are treated as 2 separate extensions Press and dial own directory number Press It is possible to get automatic hands free answering on internal calls without pressing the line key If you require this facility please ask your system administrator Press the immediate answer key pre programmed Incoming calls will be indicated by one muted ringing signal the On Off lamp lights and the call comes straight in through the loudspeaker Note To accept a transferred external call you must first press the Transfer key BusinessPhone 250 BusinessPhone 50 Standard Telephone Economyplus Telephone OTHER USEFUL FACILITIES Cancel immediate answer Immediate answer amp 23 Press the immediate answer key pre programmed The lamp extinguishes DIRECT INWARD SYSTEM ACCESS DISA If you are workin
45. ion recording function makes it possible to store the ongoing telephone conversation in the individual mailbox by pressing a pre programmed recording key You can store both internal and external calls Conference calls cannot be stored A recorded conversation is treated as a normal voice message How to retrieve conversation recordings see section Check and store received messages Note This feature may be restricted or not available Ask the system administrator for the availability and for more informa tion Furthermore a conference tone can be audible during the entire recording To start or stop recording the ongoing call Press the recording key pre programmed While recording is active a steady light indicates that the conversation is being recorded You can start or stop the recording whenever you want The maximum recording time is four minutes if you want to record a conversation longer than four minutes just repeat the procedure To program the key see section Programming Warning Recording a conversation without prior notice to the other party may be an illegal act Forwarding or playback of this recorded conversation to a third party without prior permission may be an illegal act It is obligatory for the recording initiator to ask the other party in advance for permission and to inform the same of the purpose and further usage of this particular recording The adherence to the relevant legislation is
46. ith your BusinessPhone PBX you can establish an external call diversion or a conference with more than one external party or transfer an external call too another external destination e g a mobile phone These features are very useful for everyday business life Note When these features are used your BusinessPhone will occupy at least two external lines However there may be disadvantages in connecting to several external lines We would therefore like to draw your attention to the following Please do not transfer external calls to an external mailbox to information systems or to external parties before they have answered Try to avoid diverting calls to third parties before they have answered Cancel your calls by pressing the Clear key If the external parties are not persons mailbox automated information or attendant systems etc connections on external lines can last a long time which can be costly Moreover such calls may occupy two of your systems external lines You can restrict connections between the external lines by re programming your system Please ask your system administrator or contact our service center for more information BusinessPhone 250 BusinessPhone 50 Standard Telephone Economyplus Telephone 79 Page Abbreviated numbers ess 35 Absent information eee 23 Account IU BODL ess ee netos oma osa ra tot si tvnd eene vaen e 46 Adjust teleph
47. l just press the flashing key Depending on the programming of the system an incoming external call will be announced with a flashing line key and a ringing signal Press pre programmed Speech connection with the caller To initiate an external call just press the external line key The external line will be seized automatically Press a free line key pre programmed Dial the desired number If you make external calls in this way you do not have to dial the digit s for external call access first BusinessPhone 250 BusinessPhone 50 Standard Telephone Economyplus Telephone GROUP FACILITIES SUPERVISION TELEPHONE ATTENDANCE A function key can also be programmed for supervision and handling calls for a group of extensions If a supervision attendance key is programmed on your telephone you are able to call the other group members or answer incoming calls for the group by pressing the key and monitor the activity of other extensions free busy called Traffic situation Michael D Ongoing conversation lamp is on Michael D Free extension lamp is off Michael gt The extension is called flashing lamp Pick up calls for the group Your colleague s extension is indicated on your phone by a pre programmed key d Michael D Press to answer the calls directly pre programmed A flashing lamp beside the key indicates an incoming call Call a group member Michael D Press to make the cal
48. ls directly pre programmed Note If the key is flashing you will automatically pick up your colleagues ongoing call BusinessPhone 250 BusinessPhone 50 Standard Telephone Economyplus Telephone 41 GROUP FACILITIES GROUP HUNTING Log in OOOO 65 42 G9 2 8 G9 69 O E Your telephone can be included in one or several hunt groups In a hunt group all members are represented with one common directory number 16 hunt groups can be programmed each containing 1 to 20 members A member can be either an extension number an operator console or a fictive number Please ask your system administrator if you require this function Note The number of cordless extensions in a hunt group are limited to eight including tandem configurations Incoming calls to the hunt group are directed to free exten sions in the group The hunt order within the group can be changed to suit your needs If all members of the hunt group are busy an incoming call is presented with a special ringing signal to line 2 If no one answers this call before the pro grammed time the call is forwarded to the programmed answering position e g operator Note If all members in a hunt group are busy the call back or intrusion functions are not available however the camp on function can still be used Before you can answer group hunting calls you must log in To log in to one hunt group Dial Dial the hunt group code and pre
49. n tone the cost indication is deactivated C Eo Press To activate the cost indication again for all further calls repeat the procedure COST OF THE LAST CALL After finishing an outgoing external call you have the possi bility to see the cost of the last call G9 Dia The display shows the cost of the last call C Eo Press to finish the procedure READ OUT YOUR OWN COST COUNTER This is useful when you want to check the accumulated costs of your own counter G9 Dial The system shows the accumulated costs since the last reset C Eo Press to finish the procedure BusinessPhone 250 BusinessPhone 50 Standard Telephone Economyplus Telephone 39 GROUP FACILITIES GROUP FACILITIES GENERAL KEY SYSTEM Answer an external call N External line gt E Make an external call External line gt 00900 000 40 When you are working together in a team the following group facilities can be very useful You can page your colleagues give them telephone attendance or pick up their incoming calls With this function all or selected external lines are represented by pre programmed keys on all phones For each external line a function key has to be programmed Which means that you are able to monitor the state of traffic for every programmed external line e g free busy You can also establish an external call by pressing the external line key To answer an external cal
50. number Please ask your system administrator if this function is installed in your system If the extension has been configured to use LCR each external call will be analysed and the cheapest way will be selected Dial the digit s for external call access and the external number The usual way of making an outgoing external call If LCR has been installed in your system but your extension is not configured to use it automatically you also have the opportunity to get the cheapest connection by dialling the LCR code before you dial an external number Dial the LCR code Please ask your system administrator for the LCR code Dial the digit s for external call access and the external number Note You can also program the LCR code on a function key BusinessPhone 250 BusinessPhone 50 Standard Telephone Economyplus Telephone ISDN FACILITIES ISDN FACILITIES GENERAL Note This chapter only applies to the Standard telephone This chapter 1s only relevant when your system is connected to a digital trunk line ISDN trunk line It provides a general view of all the supplementary services available from the public net which are supported by the system The services from the public net differ from market to market Please ask your system administrator which features are available NUMBER IDENTIFICATION The main difference compared to the analogue public net is the number identification between the connected parties Wh
51. olle deta 78 Alarm interface Ulster ries opto Fo asap dE 63 Answer second call se eint cipi Ria 8 Answer an incoming call from an ISDN line cisma 56 Answer calls seicentu taSicUHDea I oO Eus 7 Answer pas ne Callisia 44 A dible aditus BEES Lisa oue ettari Ferte 69 Automated attendant cccccnononcnnnncnnnnanannninonnn 50 Automatic call back ssse 10 Pig StU TMS sonata 46 Block extension ecce 22 sigo e eE 0 y aoo ieotieei ura tunide eoe eee eee tee ae 11 Bypass blocked extension 53 Bypass call forwarding consists 22 Call TOP AO DE aion 17 Cal mete ient EIS Died eS 39 Call Dack NN RT 10 CORTO dabas duit mais diam Epis USE 11 Change cabl s e oesin genito eterne cto i rie tnt IT Check and store received messages eee 28 Cleaning the telephoneissresrsisosiorisiossiis 78 Common abbreviated numbers 39 Common bell rit srrrii ederet dea ka rasura 44 Common hold viciado dados 16 Common mailbox yin 22 COD Tere eed pimp tant ia 15 Conference Ulit cccccnnnnnnnnnonancncncnnnnnnnnnnnanananos 63 Conversation de cord caceres 30 Cost dica Oria iii 39 Cost of the last call 39 Modi NER 39 DES D oposite aa NU Coup aetas d 5 Dial Dyes cse ais tente Eh In EID oien 38 DustapliolSuospetrastitutuiitstistentia n Eit PR MD 29 Direct Inward System Access DISA 49 80 Page Do
52. on If you urgently need to talk to someone who has forwarded his calls the system is also equipped with a bypass function Depending on the type of diversion you are also able to record your personal greeting see section Personal greeting Note You can still make calls as usual Diversion on no reply If you are not available to answer incoming calls internal or external your system administrator can program your extension to automatically divert calls to a programmed diversion address default time 15 seconds Diversion on busy If your extension is busy and you receive an incoming call internal or external your system administrator can program your extension to automatically divert the call to a programmed diversion address FIXED DIVERSION This function directs your calls to a pre programmed answering position e g secretary Activate fixed diversion 2nd gt Press Diversion D Press to activate diversion All calls to your extension are directed to a pre programmed address The display shows the actual diversion state Cancel diversion 2nd gt Press Diversion gt gt Press to cancel diversion BusinessPhone 250 BusinessPhone 50 Standard Telephone Economyplus Telephone 17 CALL FORWARDING PROGRAM FIXED DIVERSION ADDRESS O 0 GO 2nd 5 Diversion 5 0900 000 2nd Diversion gt Eo 18 If you need to program a new diversion address Dial to start
53. on Programming Press to activate deactive Free on 2nd access pre programmed When Free on 2nd access is active the lamp lights and you can receive calls while speaking You are on the phone when a muted ringing signal and a line key flashes to indicate a new incoming call Press the flashing line key The first call is parked To switch back to the first call Press the first line key The second call is parked You are connected to the first caller Press if you want to terminate the ongoing call BusinessPhone 250 BusinessPhone 50 Standard Telephone Economyplus Telephone OUTGOING CALLS OUTGOING CALLS GENERAL Sometimes you make a call but the person isn t available These functions will help you in your attempts to establish contact with the called party MAKE CALLS How to make internal and external calls Xr FS Lift the handset and dial either 000 seo An extension number to make an internal call O or 000 0 ooo The digit s for external call access and the external number Note Which digit to press for external call access depends on the configuration of the system C AGS 2 orod Toend the call Note You can make your calls faster using common abbreviated numbers and by programming your own abbreviated numbers Handsfree Without lifting the handset just press a line key or the loudspeaker key or the first digit of the number The call is in handsfree mode via the loudspeaker and mic
54. onfigured number Press to activate the music pre programmed The music automatically switches off when you make or receive calls and switches on again when the call is finished Press to cancel the music Note You can adjust the volume see section Audible adjustments BusinessPhone 250 BusinessPhone 50 Standard Telephone Economyplus Telephone OTHER USEFUL FACILITIES INTERCOM LINE A two way direct call function between two extensions for instance in executive secretary communication Intercom to Secretary gt Press to establish an intercom call pre programmed C Eo Press to cancel the intercom call TANDEM CONFIGURATION The tandem configuration is a unit consisting of two telephones using the same directory number One of the telephones is defined as the Primary and the other one as the Secondary This function enhances the communication for users that for example have a wired phone on their desk the primary tele phone and need to be mobile within their company s build ing with their own portable the secondary telephone Basically the tandem configuration works as follows To activate the tandem configuration Secondary onoff gt Press pre programmed or G 2 Dial to log on the secondary telephone For incoming calls e Both telephones are treated as 1 single extension For outgoing calls e Both telephones are treated as 2 separate extensions continued Bus
55. or dial codes on the keys A to D Enter programming mode Press Press a programmable key Dial the digit s for external call access and dial the number Which digit to press for external call access depends on the configuration of the system The number can consist of up to 24 digits or Dial a code Press the programmable key again Press to finish programming Note The dual function keys allow individual abbreviated numbers and other functions e g dial by name to be combined on the same keys You can remove the transparent cover in order to write the names beside the keys Put the name referring to the individual abbreviated number in the field below the line to indicate that it is the secondary function BusinessPhone 250 BusinessPhone 50 Standard Telephone Economyplus Telephone ABBREVIATED NUMBERS INDIVIDUAL ABBREVIATED NUMBERS VIA THE KEYPAD You can program and activate your most frequently used external numbers via the keypad O Press and dial the abbreviated number A number between 0 and 9 Program individual abbreviated number How to program external numbers on the keys 0 to 9 2 5 Enter programming mode x Select an abbreviated number between 0 and 9 and press 998 Dial the external number and press The number can consist of up to 24 digits Eo Press to finish programming Cancel one specific individual abbreviated number E Press E Enter
56. phone See section Audible adjustments repeated after 4 s repeated after 4 s repeated after 15 s repeated after 4 s repeated after 4 s Note The tones and ringing signals in this guide refer to the standard system but may vary between countries BusinessPhone 250 BusinessPhone 50 Standard Telephone Economyplus Telephone GLOSSARY GLOSSARY ABBREVIATED NUMBER DIALLING ACCOUNT NUMBER AUTOMATED ATTENDANT CALL BACK CAMP ON COUNTER DIAL BY NAME DIRECTORY NUMBER DIRECT INWARD SYSTEM ACCESS DISA DIVERSION DIVERSION BYPASS EXTENSION FUNCTION CODE HOLD INFORMATION INTERCOM LINE INTRUSION continued BusinessPhone 250 BusinessPhone 50 Standard Telephone Economyplus Telephone Initiating a call to a pre programmed number by dialling a code or pressing a key Short numbers can be 1 Common which means that all extensions can use them 2 Individual which means that they are programmed and used by each extension separately 14 numbers See section Abbreviated numbers To place costs for external calls on a selected account number up to 15 digits See section Other useful facilities A facility which sends voice instructions to internal and external callers providing all options which can be chosen Voice instructions lead the caller to the desired destination See section Other useful facilities An indication to a busy extension to inform the person that
57. po O dps 67 DION dada E tution 17 Diversion information ccoocconnnnnnnnnnnnccninaninannno 26 A dados OSE 50 Doro egentes ore 50 Iuno l E E T 12 Enter tod sais 23 Erase Infor mato sein eve niaii 25 External call naaa 9 External calls on an ISDN line 57 Extra handset cccccccccccssssssssesssssssssssessseeeenes 61 RA 17 Follow tie uisesie sese strat pata mia Rande es 21 Free on 2nd access cccccccnnoccnonanonannnoncncnnnnnnnnnnanos 8 Function codes and required data 66 ios vi MORE E E 75 Group call pre doas er re een eee indies 43 Brom Facilities EE EE 40 Group UNA opacas 42 Group listen ntsc 12 Group PISS M 44 Handset and loudspeaker volume 69 Handset to handsfree sesessse 12 Handsfree to handset 12 Handsfree incoming calls coito nicas 7 Handsfree outgoing calls 9 Fedd SEP occisa diaries devsdbse A Eaei 62 Lao ENIRO 15 Immediate answer 48 Icone Calls ida appeal 7 Individual abbreviated numbers viaa prostaminable key raciocinio 35 Individual abbreviated numbers a o osse pde I etin ibatber RS PUS 37 Individual hold divinas 15 Individual mailbox system al IPOD OE SSA 23 QU eaten 13 Install Cables oca aaraie 17 BusinessPhone 250 BusinessPhone 50 Standard Telephone Economyplus Telephone Page EE A PFPFPA 47 slo ood ceteras
58. programmed or Dial to register the connected number If the function is accepted in the public net your display shows the following information If you cannot identify the connected party your display shows the following information After 3 seconds the display will return to the previous display BusinessPhone 250 BusinessPhone 50 Standard Telephone Economyplus Telephone ISDN FACILITIES ISDN CALLER LIST This function will insure that you will not miss any incoming calls by storing unanswered ISDN calls on your telephone e g If you do not answer or your telephone is busy Via your telephone you can See the number of unanswered calls Call the stored numbers in the caller list e Scroll through the caller list See the time and date of the arrived calls Erase calls from the list The number of calls in the list are indicated on your display e g 10C indicates that 10 calls are stored in the list Retrieve calls To see the first entry in the caller list 4 E Press The display shows the following information e g 1C indicates the first stored call in the list Note If you do not react within 30 seconds the display is returned to idle state If you want to leave the function before the timeout press the Clear key ao Press to scroll through the list continued BusinessPhone 250 BusinessPhone 50 Standard Telephone Economyplus Telephone 59 ISDN FACILITIE
59. programming Press Press Dial new diversion address Press Press Press to finish the procedure BusinessPhone 250 BusinessPhone 50 Standard Telephone Economyplus Telephone CALL FORWARDING INDIVIDUAL DIVERSION This feature gives you the possibility to divert your calls to internal and external positions e g to any directory number a colleague s extension an external number or a common abbreviated number e g your car telephone Note n order to prevent misuse individual external diversion can be blocked for your extension see section Security Program and activate internal diversion Divert your calls to an internal position d C 5 2nd gt Press 000 Diversion bd Press and dial the new directorv number 06060 O Any directory number 2nd D Press Diversion gt Press Verification tone The diversion lamp lights and remains lit The display shows the actual follow me state Eo Press to finish the procedure You can make outgoing calls as usual A special dial tone reminds you that Call forwarding is active Note An individual internal diversion cannot be activated if an individual external diversion is already activated Cancel internal diversion 2nd D Press Diversion D Press Individual diversion is cancelled The lamp extinguishes continued BusinessPhone 250 BusinessPhone 50 Standard Telephone Economyplus Telephone 19 CALL FORWARDING INDIVIDUAL
60. rophone LAST EXTERNAL NUMBER REDIAL When you initiate an external call the system automatically stores all the dialled digits irrespective of whether the call was successful or not Press to redial the last dialled external number The display will show the dialled number BusinessPhone 250 BusinessPhone 50 Standard Telephone Economyplus Telephone 9 OUTGOING CALLS SAVE EXTERNAL NUMBER Save number and SavelRedial D Redial number and D SavelRedial D AUTOMATIC CALL BACK C G o3 or A7 gt 10 When you make an external call you can save the number in order to redial it easily Previously saved number is erased Before you quit the call Press Press to save the dialled number Press Press to redial the saved number You call an extension and receive busy tone or get no answer Press Verification tone Press or replace the handset to finish the procedure You are called back if the extension finishes the ongoing call or the next time the extension finishes a new call You have to answer within eight seconds otherwise the call back service is cancelled Lift the handset when you are called back You can also press the line or loudspeaker key to answer in handsfree mode BusinessPhone 250 BusinessPhone 50 Standard Telephone Economyplus Telephone OUTGOING CALLS BUSY EXTENSION You call an extension and receive busy tone Camp on You can notify a bu
61. s Guide describes the facilities of the BusinessPhone system and the telephones with facto ry default programming There may be some differences in the way your phone is programmed Please consult your system administrator if you need further information Function descriptions that do not include speaking in the handset are described as off hook if nothing else is stated Instead of pressing the Clear key you can always replace the handset The dual functions keys allow two functions to be combined on the same keys the primary shown above and the secondary shown below the line To access the secondary function you just press the key 2nd and then the function key Note Dialog 3211 and 3212 are system telephones i e they can only be used for an Ericsson private branch exchange that supports these types of telephones Example To access the Information function Press the key 2nd C D then press the combined key Message Info D Dialog 3211 3212 BusinessPhone 250 BusinessPhone 50 BusinessPhone 250 BusinessPhone 50 Standard Telephone Economyplus Telephone 9 TABLE OF CONTENTS Table Of Contents page Br regi up MC rH 5 Incominb L estero oe dope piropo 7 nc MT Poe 9 EXutiio Calls A Pr O A A 12 Cal tomado A E sedute etre tere E EN e ae r ee 17 e o 23 adri lost iy ANP E E 27 AMET RS e A A AUN OO 21 Abbreviated DUTaDENS poisses en anneuenn daba pi eaten 35 EE A eN Mo UU ee eee 29 Ei ae
62. sed You have two options to do this Option 1 Via a programmable key 4 individual abbreviated numbers can be programmed on the keys A to D Note Functions that you activateldeactivate via a dial code e g 32 and 4324 for reminder can also be stored as individual abbreviated numbers Option 2 Via the keypad 10 individual abbreviated numbers can be programmed on the keys xx0 to xx9 COMMON ABBREVIATED NUMBERS External numbers are stored centrally in your BusinessPhone system Common abbreviated numbers have a maximum of 4 digits and can be dialled from every extension that has the authority to do so C C C C Dial the common abbreviated number Please refer to your telephone directory INDIVIDUAL ABBREVIATED NUMBERS VIA A PROGRAMMABLE KEY You can program and activate your most frequently used external numbers on the 2nd layer of a programmable key This procedure can also be used if you want to program a function that is activated deactivated via a dial code continued BusinessPhone 250 BusinessPhone 50 Standard Telephone Economyplus Telephone 35 ABBREVIATED NUMBERS INDIVIDUAL ABBREVIATED NUMBERS VIA A PROGRAMMABLE KEY continued and 5 Airport eq Program individual abbreviated number 0 0 G9 2nd e gt S 0900 000 000 OO 65 EAS 36 Press Press to make a call or activate a dial code pre programmed How to program external numbers
63. ss Please ask your system administrator for the configured number To log in to all hunt groups Dial Press BusinessPhone 250 BusinessPhone 50 Standard Telephone Economyplus Telephone GROUP FACILITIES Answer calls Answer group hunting calls in the normal way Log out To log out from one hunt group Q 8 G9 Dial O C C C E Dial the hunt group code and press Please ask your system administrator for the configured number Note If you are logged in to more than one huntgroup and log out from one of them the display will show the following text To log out from all hunt groups O X Dial Press GROUP CALL PICK UP In a Pick up group any member can answer any individual call to group members You answer a call to the group by dialling a special answering number Please ask your system administrator for the configured number C C C Dial the group call pick up code BusinessPhone 250 BusinessPhone 50 Standard Telephone Economyplus Telephone 43 GROUP FACILITIES LOUDSPEAKER PAGING Paging gt Paging D Answer paging Paging E COMMON BELL OOOO 44 You can page all extensions in a group and give a voice message Press pre programmed All extensions in a group are called Press again and hold the key pre programmed Give the voice message and then release the key Now you can wait for answer or terminate If you do not get an answer within 30 secon
64. st party REFER BACK Press flashing key to connect CONFERENCE Ongoing conversation O 72 Lifi handset when called back 4 Keep handset off hook cd E T ex D Line 1 gt Flashing key to retake Inquiry D Call 3rd party C Line 1 gt Line ES or Line 245 or Inquiry er 000 000 Inquiry gt 200 Call 3rd party 2 nd ES Conference q gt BusinessPhone 250 BusinessPhone 50 Standard Telephone Economyplus Telephone TRANSFER Transfer a call MESSAGES Call me Voice Play back Re record Send Check received messages Inquiry gt Call 3rd party 2 Transfer D or gt Before or afier answer Message 5 8 Message C D 9 Speak 9 Speak Q Message A CALL FORWARDING Fixed diversion Individual internal diversion Cancel internal diversion Follow me re direct from answering extension Cancel from answ extension Bypass call forwarding INFORMATION Enter information pre text Erase information info code Time of return 1 Date of return 2 Lunch 3 Meeting Za Vacation 5 Illness 6 2nd C Diversion D d 2nd ES q 000 Diversion D b New no G 2nd E Diversion D 2nd 3 Diversion gt 2nd C D Info gt O 000 2 by 999 Enter info code completing info C from list below 2nd ES no ES completing info hour 00 23 minute 00 59 month
65. state e usnm Uit DE 40 Other sell cie cesto tereti etna ER sere EE 45 ceri TERT 22 Ledst C ost ROM sine nena E ee entree ere eT 54 IR TN Eli APA EU A 29 SR o ME oi so PP inu aia ee 61 ori AAA n ne mere Rene e 64 IE ra ol E SE 67 RACES 68 Audible adjustments otero neto 69 HISTOIRES TT tinc 74 fior C E Ta Ios EL PP E EM 77 US ect 79 s EEE e e E M 80 ick reference pide cepto ai a 83 BusinessPhone 250 BusinessPhone 50 4 Standard Telephone Economyplus Telephone DESCRIPTION DESCRIPTION The graphic below is valid for the Standard as well as the Economyplus telephone Note The Economyplus telephone is not equipped with a display ABC DEF GHI JKL MNO PQRS TUV WXYZ EM Ad 1 Display Standard telephone only 2x20 characters See section Display info 2 2nd Key for access to secondary key functions These functions are stated on the second line of the corresponding key 3 Message Info a To send and receive messages See section Internal messages b Enter information See section Information continued BusinessPhone 250 BusinessPhone 50 Standard Telephone Economyplus Telephone DESCRIPTION DESCRIPTION continued 10 11 12 13 14 15 16 Dual function programmable keys A D Storing numbers and program functions See section Programming Dual function programmable key
66. sy extension of your call by a muted ringing call if this function is allowed 4 Press to camp on Keep the handset off hook When the called extension replaces the handset it will be called automatically Note If you receive the busy tone again the desired extension does not allow camp on Intrusion You can intrude on an ongoing call on a busy extension if this function is allowed Press to intrude Intrusion tone is heard and a three party call is established When the called extension replaces the handset and you keep off hook the called extension will be recalled automatically Note If you still hear the busy tone then your extension does not have the authority to intrude or the desired extension is protected against intrusion BusinessPhone 250 BusinessPhone 50 Standard Telephone Economyplus Telephone 11 DURING CALLS DURING CALLS GENERAL GROUP LISTENING K q gt FROM HANDSET TO HANDSFREE q Y C AO FROM HANDSFREE TO HANDSET Tr GF SS 12 The BusinessPhone 250 BusinessPhone 50 system allows you to handle calls in many different ways You can switch between handset and handsfree group conversation mute the microphones make an inquiry transfer the call create a con ference or put the call on hold to perform other tasks You have an ongoing conversation via the handset Press to switch the loudspeaker on or off When the lamp lights the loudspeaker monitors the c
67. t Andersen has text or voice info programmed Text info programmed 2nd D Press Read amp gt Press and hold to read text info Voice info programmed Inquiry e 5 Press 000 Dial Andersens number to receive the voice information BusinessPhone 250 BusinessPhone 50 26 Standard Telephone Economyplus Telephone INTERNAL MESSAGES INTERNAL MESSAGES GENERAL You can send a call back or a voice message when you call an extension and receive busy tone or get no answer This section also describes how to record an ongoing conversation and a personal voice message Your incoming messages are indicated on your telephone by a rapidly flashing message key SEND MESSAGE To send a message to an extension when you receive busy tone or get no answer Call back To send a call me message Message C 2 Press Press to send Voice To send a voice message Message C 2 Press 9 Press and speak a voice message Press to play back and listen to your recording Press and speak to re record Press to send amp BusinessPhone 250 BusinessPhone 50 Standard Telephone Economyplus Telephone 27 INTERNAL MESSAGES CHECK AND STORE RECEIVED MESSAGES Message ec 28 You can check and store your received messages Received messages are divided into following three categories New messages not heard or read e Heard Read messages e Stored messages Note Messages are delet
68. to make this documentation as user friendly as possible n S You can help us make it better by returning this form with suggested improvements SO Fax the form to Ericsson Austria at 43 1 81 100 5437 or send an e mail to Size and format businessphone documentation Zsea ericsson se Instructions i Symbols and illustrations O O II o o l Description of functions O This is my opinion on the BusinessPhone 250 3 o BusinessPhone 50 Standard Economyplus Telephones Cee guides 13 SEXE L Ba d a E E N E S A E I have found some errors I suggest these improvements Page AA em Position res TC HMM a QC oua dd BALE ciini a Ci das 0 iros eet E Count EE pauio SPEERIN AEN GUUNDIN BOUM IM EUN INO Led PELEAS R m A M uu Please feel free to add pages if you need more space DESIGNATION CARD MANAGER CD ROM CD ROM Designation Card Manager Also included On the CD you will find helpful products and your user s guide in electronical format Hardware requirements CPU Pentium 166MHz 32 MB RAM 15 MB free memory on hard disk optional VGA 800 600 8 bit 256 colors Sound card recommended CD ROM drive 12x Software requirements Operating system MS Windows 9x MS Windows 2000 or MS Windows NT 4 service pack 3 or higher No CD ROM Please send an e mail to businessphone documentation sea ericsson se and we will send you a personal copy for free
69. wing devices can be installed via the Option unit e Tape recorder e Extra bell or busy indication outside your door e Enhanced headset functionality or a conference unit Note Regarding the headset functions see previous section e PC sound card e Second handset Note For people with impaired hearing the Option unit offers the possibility to amplify the receiving volume in the handset and headset EXTRA HANDSET Useful for involving a second person in your conversation for talking or just listening TAPE RECORDER When a recording of the telephone conversation is needed for evidence purposes a tape recorder can be connected BusinessPhone 250 BusinessPhone 50 Standard Telephone Economyplus Telephone 61 OPTIONAL EQUIPMENT HEADSET Activate Deactivate the headset Headset q 5 Answer calls ii Line 1 C Eo Make calls 00900 000 C AO Headset to handset Tr Gr SS Handset to headset Headset 5 62 The following headset functions are available Note To use the headset functions your telephone has to be equipped with option unit DBY 410 02 How to install the option unit see separate installation instructions provided with the option unit Press the headset key to activate deactivate the headset pre programmed See section Description All calls can be handled via the headset Press the flashing line key to answer Press to terminate a headset call
70. y you when you are absent See section Mailbox system A message can be sent to any extension This is useful when you receive the busy tone or get no answer There are two kinds of message 1 Call me message 2 Voice message See section Internal messages Outgoing external calls can be metered on individual call meters or specified account numbers See section Call metering To switch the microphone temporarily off See section During calls Used for directing all incoming calls to one extension answering position for example when the office is closed See section Other useful facilities A four digit code needed to e g block your extension and retrieve messages from the mailbox system You can set your own password See section Security Public Branch Exchange Your telephone switching system e g BusinessPhone 250 Pre programmed absent information See section Information A third connection person which can be included in an ongoing two person gomg conversation The connection can be internal or external See section During calls An external line from the private network During an internal or external ongoing call you can make an inquiry and then transfer the call to another party internal or external See section During calls and Useful hints A trunk line is the same as an external line Can be either digital or analogue BusinessPhone 250 BusinessPhone 50 Standard Telephone

Ericsson Dialog 3211 User`s guide

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