UTC RETAIL 3170 Series Installation guide
Contents
1. straight PC power cord for the supplied 90 cord Troubleshooting The 3170 Series Touch Screen POS Workstation User Guide provides troubleshooting procedures for possible problems encountered when installing the product Access the document at www utcretail com Service and Technical Support Assistance and customer service are available from your dealer or authorized service provider If your dealer or service provider cannot answer your questions or provide satisfactory service call UTC RETAIL s Technical Support When calling for assistance or service information please be ready to provide the model number and serial number which can be found on a label on the bottom of the chassis If the product needs to be returned to a repair facility please use the original packing material and shipping carton For assistance service and product information contact UTC RETAIL 100 Rawson Road Victor NY 14564 Phone 1 800 349 0546 or 585 924 9500 Fax 585 924 1434 www utcretail com 2012 UTC RETAIL 5 11823028 Rev A2. the wall outlet before servicing or disassembling this equipment 11823028 Rev A 2 2012 UTC RETAIL Site Specifications and Power Requirements Voltage 120 VAC Power Requirements Frequency 60 Hz 0 5A current A dedicated unswitched power line is recommended The AC outlet should be close to the 3170 Series Do not use extension cords Environmental Conditions Constant operation at or near the temperature limits stated below should be avoided Do not exceed the limits shown Leave at least 1 clearance on the sides and rear of the 3170 to allow for air Temperature circulation Operating temperature 0 C to 40 C 32 F to 104 F Storage temperature 20 C to 60 C 4 F to 140 F Current typical Constant operation at or near the humidity limits stated below Humidity should be avoided Do not exceed the limits shown Humidity Up to 90 non condensing The ambient air temperature must not exceed 40 C 104 F Do not block the air vents on either side of the 3170 Series Workstation Airflow through these vents is required for system Airflow Requirements cooling Do not install the 3170 Series in a location not having sufficient ventilation Leave several inches of clearance on both sides where the air vents are located AC Power Line and Data Line Transient Protection The 3170 Series is a modern computer that can interface with a large variety of peripherals This complete POS system represents a significant
3. SOFTWARE HARDWARE SERVICE UTO RETAIL 3170 Series Touch Screen POS Workstation INSTALLATION GUIDE Congratulations on your purchase of UTC RETAIL s innovative 3170 Series Touch Screen POS Workstation The 3170 Series is designed for use in restaurants convenience stores and other specialty retail establishments It is highly configurable has easy access to connectors and a large selection of interface ports for connectivity to printers cash drawers scanners keyboards and other peripherals This Installation Guide will help you efficiently install the 3170 Series The document is intended for use by technical experts who assemble POS systems This document may not be used for any purpose other than its intended use This document must be downloaded in its entirety it may not be reproduced stored or transmitted in part without the prior written permission of UTC RETAIL All attempts have been made to ensure that the information presented in this document is correct No liability expressed or implied will be assumed by UTC RETAIL its dealers or affiliates for damage resulting from the use of this information There are many options for operating systems drivers applications and peripherals Please consult the supplier s documentation for information not specific to 3170 Series products The 3170 Series Touch Screen POS Workstation complies with UL60950 requirements This equipment has been tested and found t
4. financial investment for your site As such it must be protected against energy transients lightening strikes switching transients complete power loss or brownouts as you would protect any piece of computer equipment UTC RETAIL has a large variety of power and data line conditioner equipment and uninterruptible power supplies UPS that can be sized for your system contact your UTC RETAIL representative for information 2012 UTC RETAIL 3 11823028 RevA Getting to Know the System 3170 Series 15 Touch Screen Monitor Optional 3 track MSR Front Panel Door Power On LED Front Panel Door raised USB Port On Off Power Switch Product Components The 3170 Series product includes e 3170 Series main unit e AC Line Cord Depending on the configuration you have purchased the following optional items may also have been installed e Magnetic Stripe Reader MSR e Rear Customer Display RCD e WLAN Kit 802 11 b g n User Guide To download the User Guide for this product go to www utcretail com 11823028 Rev A 4 2012 UTC RETAIL Installing the 3170 Series Workstation Input Output Panel Port Configuration WARNING To avoid accidental power up during installation connect the AC Power Cable as the last step Not a carrying handle Note If you find that the supplied AC power cable interferes with your ability to connect a 15 pin VGA plug to the I O Panel s Video jack substitute a standard
5. ill automatically void the warranty on this product AN Invisible or visible laser radiation may be present when Optical Devices are present When open do not stare into the beam or view directly with optical instruments AN To avoid accidental power up during installation connect the AC Power Cable last Use caution when connecting cables To avoid electric shock do not connect safety extra low voltage SELV circuits to telephone network voltage TNV circuits Local Area Network LAN ports contain SELV circuits and telephone ports contain TNV circuits Some LAN ports and some telephone ports use RJ 45 connectors AN If your UTC3170 contains the WLAN accessory This UTC3170 complies with FCC radiation exposure limits for an uncontrolled environment The UTC3170 should be installed and operated at a distance greater than 20 centimeters 8 inches between yourself and any bystander to comply with the Radiation Exposure Requirements Changes or modifications not expressly approved by UTC RETAIL could void your authority to operate the UTC3170 AN Damage to the logic module components may occur if AC power is not removed from the product prior to attaching any accessories Do not use the Magnetic Stripe Reader MSR unit as a handle when moving or carrying the 3170 Series AN Do not hot plug to the rear panel serial ports Turn off the 3170 Series Unit before connecting serial port cables AN Always disconnect all telephone lines from
6. o comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his her own expense 3170 Series is a registered trademark of UTC RETAIL 11823028 Rev A 2012 UTC RETAIL All rights reserved Preparing for Installation Safety Precautions AN This unit contains high voltage There is a risk of electrical shock if the case is opened If service is required contact an authorized service agent or UTC RETAIL UTC AN Replace your system s battery only with CR 2032 or equivalent 3V Lithium lon coin cell battery to avoid risk of personal injury or physical damage to your equipment Always dispose of used batteries according to local ordinance where applicable Any damage due to not following this warning will void your motherboard s manufacturer warranty A All access to internal components of the 3170 Series unit is restricted to Authorized Service Personnel only Opening the case or service by anyone else w
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