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Canon PIXMA MP830 Service manual

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Contents

1. S Bim LINEARE ad Ati g HI e FY9 0260 010 04 10 3 000 e E it 19 H 9860 4 ceo 6608 5 ia F aoa pg 6l ni Transaction number 4 digits 1 55 2 4 6 aT The number sent from the other party or dialed on the machine the last 20 digits ID sent from the other party when the other party is a Canon fax Communication start date and time in 24 hour display Communication duration in minutes and seconds The number of pages completely transmitted NG and service error code To the table of contents lt Part 1 3 REPAIR 3 4 Verification Items 1 56 To the top 4 MACHINE TRANSPORTATION This section describes the procedures for transporting the machine for returning after repair etc 1 In the service mode press the ON OFF button to finish the mode and confirm that the paper lifting plate of the sheet feed unit is raised 2 Keep the print head and ink tanks installed in the carriage See Caution below 3 Turn off the machine to securely lock the carriage in the home position When the machine is turned off the carriage is automatically locked in place See Caution 2 below 4 Slide the scanner lock switch to lock the scanner Caution 1 If the print head is removed from the machine and left alone by itself ink the pigment b
2. 1200X1200 8 passes Bi C M Y c m k High 1200X2400 Print control 4 passes Bi C M Y c m k T Shirt transfer TR 301 Transparency 102 j 1200X1200 6 passes Bi PigBk C M Y k Other Photo Paper 3 2 Normal Grayscale Printing via Computer MP driver Custom setting type Canon specialty ES Item Plain paper Print quality Custom Fast High Resolution HxV dpi 300X300 300X300 600x600 Print control 1 pass Bi 1 pass Bi 4 passes Bi Ink used PigBk PigBk PigBk Print quality High Resolution HxV dpi 600X600 Print control 4 pass Uni Ink used PigBk 2 6 3 3 Borderless Printing via Computer type Plain paper Photo Paper Pro PR 101 Photo Paper Plus Glossy Photo Paper Plus Semi gloss PP 101 SG 101 Glossy Photo Paper GP 401 501 Matte Photo Paper MP 101 Other Photo Paper Print quality Resolution HxV dpi Print control Ink used Print quality Resolution HxV dpi Print control Ink used Print quality Resolution HxV dpi Print control Ink used Print quality Resolution HxV dpi Print control Ink used Print quality Resolution HxV dpi Print control Ink used Print quality Resolution HxV dpi Print control Ink used 3 4 Duplex Printing via Computer type Canon specialty paper Plain paper Plain paper borderless printing Photo Paper Plus Print quality Resolution HxV
3. Plain paper Max 13mm Approx 150 sheets of 64g m paper Photo Stickers and Credit Card size not supported Paper weight 64 to 105g m plain paper Scanning unit open Presence of print head ink tanks Opening Closing of inner cover Remaining ink amount optical dot count Printing position Paper presence Paper end sensor Waste ink amount Internal temperature Pick up roller Paper feed roller position Carriage position Head to paper distance Supported camera direct printing device Presence of CD DVD Presence of memory card Presence of document in the ADF ADF paper end sensor Scanner home position Detection functions Acoustic noise Highest print quality settings Approx 34 7dB print from a computer 41 3dB copy Quiet mode Approx 33 4dB During operation Temperature 5C to 35C AIF to 95F Humidity 10 RH to 90 RH no condensation Environmental requirements Non operation Temperature OC to 40C 32F to 104F Humidity 590 RH to 95 RH no condensation Power consumption Power supply copy AC 100 to 240V 50 60Hz Approx 25W Approx 4 0W Approx 1 0 Power supply voltage frequency Standby Power off With the paper support output tray and document tray retracted Approx 500 W x 487 D 292 H mm With the paper support output tray and document tray extended Approx 500 W x 594 D x 334 H mm Weight Approx 14 7kg not including
4. USB 2 0 Hi Speed supported The printer supports USB 2 0 Hi Speed enabling high speed data transfer in use with the computer High definition 2 5 color STN LCD The color tilt LCD offers higher visibility 176 x 132 pixels approx 65 000 colors 2 400 x 4 800 dpi high resolution CCD scanner ADF Automatic Document Feeder Up to 35 sheets can be set and automatic duplex printing is available 2 1 10 Fax 100 coded speed dials 250 page reception in the memory based on the Canon standard transmission chart Super G3 high speed fax To the table of contents To the top lt Part 2 1 NEW TECHNOLOGIES gt gt 2 2 2 CLEANING MODE AND AMOUNT OF INK PURGED To prevent printing problems due to bubbles dust or ink clogging print head cleaning is performed before the start of printing when the cleaning flag is on except in the following cases Cleaning on arrival Performed when the scanning unit printer cover is closed Manual cleaning deep cleaning Performed manually Cleaning mode list Black Pigment based black Color Dye based black cyan magenta yellow Amount of ink used g Est required time i sec Condition Details in the normal f temperature humidity not including the time environment of opening the caps On arrival of the machine First to third cleaning after shipped from the plant 1 0 57 Black 100 All in sequence 2 25 Color Dot count cleaning
5. 1303 OK Paper jam in the under 1304 guide No ink 1600 Ink tank not installed 1660 l Remove the jammed paper and press the OK button Ink has run out Replace the ink tank and close the cover U041 Replace the empty ink tank s and close the cover Pressing the OK button will clear the error without ink tank replacement however ink may run out during printing The following ink tank cannot be recognized Install the applicable ink tank s properly and confirm that the LED s of all the ink tanks light red Applicable ink tank icon U043 The print head is not installed or it is not properly installed Print head temperature 1403 sensor error Faulty EEPROM data of the 1405 print head Inner cover open before 1841 start of printing on paper print continuable 2 1401 Print head is not installed Install the print head Install the print head properly U051 The type of print head is incorrect Install the correct Re set the print head If the error is not print head cleared the print head may be defective Replace the print head Inner cover is open Close the inner cover and press OK Close the inner cover and press the OK button Inner cover open during printing on paper print NOT continuable 2 1846 Close the inner cover and press the OK button to clear the error The paper being printed at error occurrence will be
6. error message is displayed for a while then disappears The value exceeds the number of copies During selecting images or specifying the number After the error message is displayed for a while you can print of copies the total print quantity exceeds the the last operation before the error is cancelled and prescribed value of 999 the total print quantity returns to the value before the error Memory card is not set Insert the card No memory card is inserted in the slot Set a memory card after checking the direction DPOF print was selected in the menu but no The error message is displayed for a while then the LCD automatically returns to the display before the error occurrence DPOF information is not saved in the memory card DPOF files are contained in the memory card The number of copies to print is not set Multi photo print was attempted without Input the number of copies specifying the print quantity with the print quantity left 0 zero The error message is displayed for a while then disappears Specify the print quantity This layout is available only for A4 or 8 5 x ITI LTR In Layout print Mixed 1 2 or 3 which is available only with A4 or LTR size paper is selected but the paper size is not set to A4 or The error message is displayed for a while then the LCD automatically returns to the display before the error occurrence Settings cannot be changed when printing st
7. ve Left front cover Right front cover 1 22 6 DF front cover removal Remove the screw Release the hook while pushing it in the direction indicated by the arrow in the photo 7 DF rear cover removal Remove the screw Release the hook while pushing it in the direction indicated by the arrow in the photo Slide the stop arm in the direction indicated by the arrow and remove the DF rear cover 1 23 8 Stop arm removal Rotate the arm 90 degrees clockwise pull it toward you to remove it 9 DF grip cover and DF right cover removal Remove the screws A DF grip cover screws B DF right cover screws 1 24 10 Document feed unit removal Remove the 5 screws and 1 connector 11 Separation tab document feed roller and separation roller cleaning Wipe them with a dry and soft clean cloth Document feed roller 2 Separation roller 3 Separation tab 1 25 12 DF cable cover removal Remove the 2 screws Cable position 1 26 13 ADF hinge removal Remove the 3 screws 14 Operation panel right and left removal Release 6 hooks each from the right and left operation panels Left Right 15 LCD upper cover removal Push the front end of the LCD upper cover upward with your fingers and remove it 4 hooks need to be released 1 27 16 Operation panel unit removal Remove the 4 screws Remove the flat cable 17 LCD
8. 2 2 Service Call Errors by Cyclic Blinking in Orange Alarm LED and Green COPY button or Alarm LED Lit in Orange Service call errors are indicated by the number of cycles the Alarm LED and COPY button blink and the corresponding error code is displayed on the LCD Cycles of blinking in Solution orange Alarm LED Error Error Repl E d hich and green COPY O 2 46 onditions Rep acement of listed parts which are likely to be faulty button Carriage error 5100 An error occurred in the carriage encoder signal Carriage unit Timing slit film Logic board Carriage motor Line feed error 6000 error occurred in the LF encoder signal Timing sensor unit Timing slit disk film Feed roller Platen unit 2 times 3 times Logic board Paper feed motor 4 times Purge cam 5C00 An error occurred in the purge unit Purge unit Sensor error Logic board 5 times ASF cam 5700 This error takes place when feeding paper from the Sheet feed unit Sensor error ASF after an error occurred in the ASF cam sensor 6 times Internal 5400 Logic board temperature Carriage unit error 7 times Waste ink 5B00 The waste ink absorber is full Ink absorber kit absorber full 8 times Print head 5200 The print head temperature exceeded the specified temperature rise error 9 times EEPROM error 11 times Carriage lift mechanism error The internal temperatur
9. Confirm the operation after replacement of the operation panel unit or LCD unit 1 In the button and LCD test mode press the Stop Reset button The LCD turns blue waiting for a button to be pressed 7 i1 2 Press each button on the left half of the operation panel total 19 buttons The LCD is divided into segments representing each button The color of a segment corresponding to the pressed button changes to red Each time a button is pressed the COPY button and Alarm LED lights alternately COPY in green and Alarm in orange When all the 19 buttons are pressed the entire LCD changes to a full light blue screen 3 Press each button on the right half of the operation panel total 27 buttons The LCD is divided into segments representing each button The color of a segment corresponding to the pressed button changes to red Each time a button is pressed the COPY button and Alarm LED lights alternately COPY in green and Alarm in orange MP830 1 47 4 Open the scanning unit printer cover to display the color pattern Only the ON OFF button is enabled If there is any button left un pressed a blue segment remained in step 3 above even the Stop Reset button is not accepted 5 Press the ON OFF button to return to the service mode menu selection To the table of contents To the top Part 1 3 REPAIR 3 3 Adjustment Settings 3 to 6 gt 1 48 3 4 Verification Items 1 Service test print lt E
10. Ink used C M Y c m k m m 6 passes Bi PigBk C M Y c m Photo Paper Pro Print quality High PR 101 Resolution HxV dpi 1200X2400 Print control 6 passes Bi Ink used C M Y c m k Matte Photo Paper Print quality High MP 101 Resolution HxV dpi 1200X2400 Print control 6 passes Bi Ink used C M Y c m k Photo Paper Plus Print quality Glossy Resolution HxV dpi Photo Paper Plus Print control Semi gloss Ink used PP 101 SG 101 CD R DVD Print quality recommended Resolution HxV dpi Print control Ink used CD R DVD others Print quality Resolution HxV dpi Print control Ink used High 1200X2400 6 passes Bi C M Y c m k 3 7 Copying MP driver Custom setting Paper type pecial paper Print quality ig Resolution HxV 300X300 600X600 Print control 1 pass Bi 4 passes Bi Ink used PigBk Print quality High Plain paper 2 8 Resolution HxV dpi 300X300 1200X2400 oingle sided Print control 1 pass Bi 4 passes Bi Color Ink used PigBk C M Y PigBk C M Y c m Glossy Photo Print quality High Paper Resolution HxV dpi 1200X2400 GP 401 501 Print control 6 passes Bi Single sided Ink used C M Y c m k Black Color Photo Paper Pro Print quality High PR 101 Resolution HxV dpi Single sided Print control Black Color Ink used 1200X2400 6 passes Bi C M Y c m k Matte Photo Print quality High Resolution HxV dpi 1200X2400
11. None min EEPROM settings Perform in the service min To reset the waste ink counter Waste ink counter At logic board replacement resetting At waste ink absorber replacement EEPROM settings Waste ink amount setting EEPROM settings Paper feed motor position adjustment At logic board replacement dod At paper feed motor replacement To adjust the belt tension Position the paper feed motor so that the belt is stretched tight CD DVD detection At logic board replacement To correct the light volume for the CD sensor light volume At carriage unit replacement DVD detection sensor correction Perform in the service mode FLOIL KG 107A MOLYKOTE PG 641 gt p Grease application At carriage unit replacement At PR shaft ass y replacement At CL base or CL gear replacement To maintain sliding properties of the carriage shaft and the lift cam shaft To protect the machine s sliding portions gears and Open button Ink system function check At logic board replacement At platen unit replacement At carriage unit replacement LCD language settings To set the language to be displayed on the LCD At logic board replacement Perform in the user mode Document pressure At document pressure sheet To adjust the pressure sheet to fit in place to None sheet position replacement the four corne
12. Photo Stickers 13 x 18cm 5 x 7 Photo Paper Plus Glossy 3 AA LTR supported paper size Photo Paper Pro Photo Paper Plus Glossy Photo Paper Plus Semi gloss Glossy Photo Paper plain paper 5 4 x 8 6 cm Credit Card Glossy Photo Paper 2 Canon brand sticker Printing on Photo Stickers is available only when the Layout function on the camera has a 16 up option 3 Available only with a Canon PictBridge camera Default selections based on the printer settings Photo Photo Paper Plus Glossy Glossy Photo Paper Camera Direct Printing PictBridge Fast Photo Photo Paper Pro Plain paper A4 LTR plain paper photo per page borderless with borders 16 photos per page 4 35 photos per page 5 Print layout 4 Layout compatible with Canon brand sticker above 5 Selected photos are printed in 35 mm film style layout This print setting is available only with certain Canon PictBridge devices The shooting information Exif data can be printed on photos in list format or in the margins of specified photos Trimmi Default OFF no trimming rimmin ON follows the camera settings OFF Default selections based on the printer settings ON OFF VIVID Noise reduction 6 Face brightener 6 Image optimization 3 24 6 Available only with a Canon PictBridge camera Information print Date file number 64 38 sec with the following conditions and
13. Print control 6 passes Bi Ink used C M Y c m k Photo Paper Plus quality Black Color High Glossy Resolution HxV dpi 1200X2400 Photo Paper Plus Print control 6 passes Bi Semi gloss Ink used C M Y c m k PP 101 SG 101 Single sided Black Color CD R DVD Print quality recommended Resolution HxV dpi Print control Single sided Black Color CD R DVD Print quality others Resolution HxV dpi Print control Single sided Black Color Plain paper Print quality Fast Resolution HxV 300X300 1200X2400 Double Sided Print control 1 pass Bi 6 passes Bi Black Color Photo Ink used PigBk C M Y PigBk C M Y c m To the table of contents To the top Part 2 3 PRINT 4 FAQ Problems Specific to the MP830 and Corrective Actions No B Function Phenomenon Condition Cause Corrective action Possible call a complaint Paper feeding from the cassette Sided 5 x 7 size Paper feeding from the ASF Multi feeding Plain paper Skewed paper Highest print speed feeding Custom setting to 5 Paper jam In the high temperature and high humidity Paper feed environment In the low temperature and low humidity environment With the maximum amount of paper set 13 mm Paper feeding from the ASF Credit Card size Print results After continuous borderless printing of small sized paper such as 4 x 6
14. in the correct position on Warning The waste ink 1700 The waste ink absorber is almost full Press OK to absorber becomes almost continue but early replacement recommended See full manual Press the OK button The service call error indicating the waste ink absorber is full is likely to occur soon The connected digital camera or digital video camera does not support Camera Direct Printing Remove the cable between the camera and the machine 2001 Incompatible device detected Remove the device Automatic duplex printing cannot be performed This paper is not compatible with duplex printing Remove the paper and press OK 1310 Press the OK button to eject the paper being used at error occurrence Printing will resume from on the front side of the next page Data which was to be printed on the back side of paper at error occurrence is skipped not printed Auto head align has failed Press OK and repeat Press the OK button operation See manual If paper is being fed at error occurrence the error is indicated after the paper is ejected If the error occurs the print head alignment values are not changed After exit from the error by the OK button the automatic print head alignment will not be re done The error will occur when the print head alignment pattern is not printed due to no ink or non ejection of ink Failed in automatic print head align
15. no significant signal has been received and re transmission of the procedure signal has been attempted the number of specified times but failed TX After transmitting EOR EOM in ECM transmission DCN has been received TX After transmitting EOR EOM in ECM transmission re transmission of the procedure signal has been attempted the number of specified times but failed or T5 time over 60 sec has occurred After transmitting EOR EOM in ECM transmission ERR has been received TX TX After transmitting EOR EOP in ECM transmission no significant signal has been received and re transmission of the procedure signal has been attempted the number of specified times but failed TX After transmitting EOR EOP in ECM transmission DCN has been received TX After transmitting EOR EOP in ECM transmission re transmission of the procedure signal has been attempted the number of specified times but failed or T5 time over 60 sec has occurred TX After transmitting EOR EOP in ECM transmission ERR has been received RX After receiving EOR EOP in ECM reception ERR has been transmitted TX RX During the ECM mode procedure a signal other than a significant one has been received 92 IRX reception PPS NULL between partial pages has not been detected 793 IRX During high speed signal reception in ECM no effective frame has been detected and a time over has occurred 2 4 O
16. when a larger sized paper such as A4 is printed With Photo Paper Plus Double Sided or postcards the phenomenon is likely to be noticeable and to be complained of by users as printing is performed on both sides of such paper Soiling on paper in Automatic duplex automatic duplex printing Photo Paper printing lines or Plus Double Sided postcards plain paper Print results o lt I I 5 I m Q Photo Paper Plus Double Due to its mechanism contact of the PF pinch rollers to the 5 x 7 size paper is uneven which is likely to cause skewed paper feeding In the high temperature and high humidity environment paper becomes wavy in the low temperature and low humidity environment paper curls significantly When the maximum amount of paper is set in the ASF and if the wave or curl of the paper the tab slips and does not catch paper properly causing paper feed problems Since coaxial tolerance between the pinch roller and the LF roller which determines the paper feed alignment is 0 2mm skewed paper feeding can occur However according to the field data of current models the skewness level caused by the coaxial tolerance of 0 2mm is within the criteria of 1 thus the phenomenon is left as is In borderless printing printing is performed to the size slightly larger than the paper size and ink off the paper is a
17. with service error code and dump list details see How to set SSSW gt below How to set SSSW gt 1 In the user mode press and hold the Stop Reset button until the Alarm LED blinks 12 times in orange then release the button 2 SERVICE MODE SERVICE MODE 1 BIT SWITCH is displayed on the LCD to indicate the machine is in the SSSW mode 3 Press the OK button SW 01 00000000 will additionally be displayed on the LCD 4 Using the right or left cursor button set bit 2 the rightmost digit LSB and bit 1 the second digit from the right to 1 5 Press the OK button 6 Press the Stop Reset button 7 Press the ON OFF button to turn off the machine 1 53 System data list sample 2006 01 06 18 05 FAX 1 01 1 BIT SW 5001 5002 503 5104 00000000 00000000 00000000 00000100 2 NUMERIC PARAM o 0 11 02 10 te 03 10 13 04 10 14 05 15 15 06 12 16 07 5500 14 08 3500 18 09 1300 19 10 600 20 3 FAX TYPE TYPE JAPAN 4 NCU 1 TONE PULSE 9 REORDER TONE 10000000 EXERKAKAAA ERAT KATES k SYSTEM DATA LIST xxx EX dXxxxxXsxixebkbkxkkkktkxkxkxk SW05 SW06 SW07 508 60 100 150 100 100 200 100 00101010 00000000 00000000 00000000 21 22 23 24 25 26 d ge 28 29 30 TONE 1 on 350 lt lt 10 100 3 12 e 7 in 21 6 RX 15 mma 60 m
18. 2 min min min ADF glass min sub roller cleaning sheet for details Only for CD DVD printing supported regions 1 3 Product Life 1 Machine Specified print volume I or the years of use II whichever comes first I Print volume 19 000 pages 1 500 character pattern 230 pages Black 11 500 character pattern 10 260 pages Color A4 7 596 duty per color pattern 7 450 pages A4 photo borderless printing 150 pages 4 x 6 photo borderless printing 610 pages Postcard photo borderless printing 300 pages II Years of use 5 years of use 2 Print head Same as the machine life 3 Ink tank target value Pattern Ink tank used Print yield Black text 5 Approx 880 pages Color chart IPGI SBK Approx 1 250 pages ICLI 8C Approx 710 pages CLI 8M Approx 500 pages CLL8Y Approx 480 pages 1 2 Photo chart CLI 8BK Approx 1 100 pages CLL8C Approx 280 pages CLI 8M Approx 250 pages CLL8Y Approx 390 pages Black text When printing the Canon standard pattern 1 500 characters per page on A4 size plain paper with the default settings in the Windows XP driver using Word 2003 Color chart When printing the ISO JIS SCID 5 pattern A4 size plain paper in bordered printing with the default settings in the Windows XP driver using Photoshop 7 0 Photo chart When printing the Canon standard pattern on 4 x 6 Photo Paper Plus Glossy in b
19. Main tab Ink used PigBk PGI 5BK CLI 8C small droplet CLI 8M small droplet CLI 8Y CLI 8BK CLI 8C small droplet CLI 8M small droplet Bi directional o gt lt lt Print control Bi i Uni directional 3 1 Normal Color Printing via Computer 2 MP driver Custom setting Fine Plain paper Fast g Resolution HxV 300X300 300X300 1200X2400 Print control 1 pass Bi 1 pass Bi 4 passes Bi PigBk C M Y c m Photo Paper Pro PR 101 9 1200 2400 6 passes Bi Photo Paper Plus Glossy Print quality Photo Paper Plus Semi Resolution HxV dpi 1200X2400 gloss Print control 3 passes Bi PP 101 SG 101 C M Y c m k Photo Paper Plus Double g Sided 1200X2400 PP 101D 6 passes Bi C M Y c m k Matte Photo Paper Print quality High MP 101 Resolution HxV dpi 1200X2400 6 passes Bi C M Y c m k Glossy Photo Paper Print quality High GP 401 501 Resolution HxV dpi 1200X2400 Print control 6 passes Bi C M Y c m k Print quality High Resolution HxV dpi 1200X2400 Print control 6 passes Bi C M Y c m k High 1200X1200 4 passes Bi PigBk C M Y k 1200X2400 6 passes Uni C M Y c m k High Resolution Paper HR 101 Envelope CD R DVD recommended Resolution HxV dpi 1200X2400 Print control 4 passes Bi C M Y c m k CD R DVD others Print quality Fast Resolution HxV dpi 1200X2400
20. dpi Print control Ink useq Print quality Resolution HxV dpi Print control Ink useq Print quality MP driver Custom setting Canon specialty paper e 1200 2400 3 passes Bi C M Y c m k High 1200X2400 6 passes Bi C M Y c m k High 1200X2400 6 passes Bi C M Y c m k High 1200X2400 6 passes Bi C M Y c m k High 1200X2400 6 passes Bi C M Y c m k MP driver Custom setting ES Eins Item Fast 300x300 1 pass Bi 1 RU 4 passes Bi PigBk C M Y c m High Custom 9600X2400 16 passes Bi C M Y c m k Glossy Double Sided Resolution HxV dpi 1200X2400 PP 101D Print control 6 passes Bi Ink used C M Y c m k 3 5 Camera Direct Printing MP driver Custom setting Canon specialty E S RN paper Item a ine irect print Plain paper Print quality Camera Direct Resolution HxV dpi printing Print control Ink used Photo Paper Pro Print quality PR 101 Resolution HxV dpi Print control Ink used Photo Paper Plus Print quality Glossy Resolution HxV dpi Photo Paper Plus Print control Semi gloss Ink used PP 101 SG 101 3 6 Card Direct Printing MP driver Custom setting type Canon specialty D TR paper Item T mode Plain paper Print quality Resolution HxV dpi Print control Ink used Glossy Photo Paper Print quality High GP 401 501 Resolution HxV dpi 1200X2400 Print control 6 passes Bi
21. ejected without printing the remaining data for the ejected paper then printing will resume from the next page Inner cover open before start of printing on paper print continuable Inner cover open during 1856 printing on paper print 1851 Close the inner cover and press the OK button Close the inner cover and press the OK button to clear the error The paper being 1 4 NOT continuable printed at error occurrence will be ejected without printing the remaining data for the ejected paper then printing will resume from the next page Inner cover closed before start of CD DVD printing print continuable 1850 Open the inner cover place the CD R tray and press OK Open the inner cover which functions as the CD DVD tray feeder set the CD DVD tray in the feeder and press the OK button Inner cover closed during CD DVD printing print NOT continuable 1855 Open the inner cover and press the OK button to clear the error The CD or DVD being printed at error occurrence will be ejected without printing the remaining data for the ejected CD or DVD then the next print job will be done Multiple ink tanks of the 1681 More than one ink tank of the following color is Replace the wrong ink tank s with the same color installed installed U075 correct one s Ink tank in a wrong 1680 Some ink tanks are not installed in place U072 Install the ink tank s
22. list select Print report list and the item desired then press the OK button User s data list Activity report 000000000 2 Reports automatically output Multi activity report Automatically output at the end of broadcast 3 Reports automatically output via the user data settings Transmission report Reception report Activity report Memo The current ROM version e g 1 01 is printed in the upper left of the user s data list In troubleshooting check the ROM version Note Ifthe machine is turned off by removing the power cord with image data remained in the memory the image data will be erased However the memory clear list will not be printed at next power on lt Service report output gt The service data setting status communication report and error information report can be output via the service data settings 1 Reports for service use Report Operation System data list In the user mode press and hold the Stop Reset button until the Alarm LED blinks 13 times in orange then release the button Transmission report with service error code and dump In service data 1 SSSW SWOI set bit 0 and bit 1 to 1 The service list error code and dump list will be added to the transmission report For details see How to set SSSW gt below In service data 1 SSSW SWO1 set bit 0 and bit 1 to 1 The service error code and dump list will be added to the reception report For Reception report
23. portion on the right 9 to 18 2 5 side mg of the chassis at 2 locations arise shaft D ntire surface of the carriage shaft where 200 to 1 he carriage unit slides 400 mg 7 age shaft spring shaft sliding portion EA 9 to 18 1 1 to the end of spring mg s dius plate R shaft sliding portion 18 to 2 1 ME shaft Carriage shaft surface where the carriage 9 to 1 1 sliders and where machine application of the grease 1 38 lis not feasible drop 9 to 18 mg Co NIRE 24 m j F 2 CL base CL gear Part name 10 C CL input aot oint of the CL gear base 1 11 CL gear base Number of locations to apply grease oil Number Grease oil amount Grease oil Where to apply grease oil 1 39 3 PR shaft LF roller bushing Grease oil amount Grease oil No Part name Where to apply grease oil 12 F roller roller bushing spriong contact oil KG107 13 PR shaft ass y BPR spring sliding portion at 4 locations Floil KG107 shaft ass y WPR holder contact at 4 locations loil KG107 drop 9 to 18 mg 4 Open button Grease PG 641 Grease PG 641 Amount 4 9mg Amount 4 9mg To the table of contents To the top Part 1 3 REPAIR 3 3 1 to 2 gt 1 40 3 4 Waste ink counter setting Before replace
24. power cord the date time settings as well as all documents stored in memory will be lost User data and speed dialing settings are retained K K K K K K K K K K K K K K K K K K K K K K RR K K Power supply unit removal reassembly Removal Remove the screw While releasing the 2 hooks outwards slide the power supply unit toward you Disconnect the 2 connectors Reassembly Connect the 2 connectors Connect the arrester ground wire Align the ground wire in the groove at 2 locations 1 20 2 Cassette front door paper output tray and door damper removal Pull out the cassette and remove it from the machine Warp the front door up a little and push its right side downward to remove it from the bottom case When removing the front door remove the door damper from the hole of the bottom case as shown in the photo 3 Emblem removal Push the point indicated by the arrow in the photo to remove from the double sided adhesive tape 4 Side cover right and left removal Remove the 4 screws from the rear of the machine 1 screw from left front and 1 screw from the right front Using a flat blade screwdriver push the hooks downward to release them 1 21 Left hook Left side cover Right side cover 5 Front cover right and left removal While pushing the hook with a flat blade screwdriver pull the front cover toward you to remove it
25. procedure fails to proceed to phase 2 after CM detection causing T1 time over 672 TX In V 34 transmission the procedure fails to proceed from phase 2 to phase 3 or later causing T1 time over 673 IRX In V 34 reception the procedure fails to proceed from phase 2 to phase 3 or later causing T1 time over In V 34 transmission the procedure fails to proceed from phase 3 4 to the control channel or later causing time over 18675 E In V 34 reception the procedure fails to proceed from phase 3 or 4 to the control channel or further causing T1 time over 750 After transmitting PPS NULL in ECM transmission no significant signal has been received and re transmission of the procedure signal has been attempted the number of specified times but failed 752 TX After transmitting PPS NULL in ECM transmission DCN has been received 753 TX After transmitting PPS NULL in ECM transmission re transmission of the procedure signal has been attempted the number of specified times but failed or T5 time over 60 sec has occurred 754 After transmitting PPS NULL in transmission re transmission of the procedure signal has been attempted the number of specified times but failed 755 TX After transmitting PPS MPS in ECM transmission no significant signal has been received and re transmission of the procedure signal has been attempted the number of specified times but failed 75
26. settings A photo from a 5 mega pixel digital camera 4 x 6 borderless Photo Paper Plus Glossy Throughput Standard print quality Process from pressing the printing start button to ejecting paper Card 1 4 x 6 101 6 x 152 4 mm Photo Paper Pro Card 2 4 x 6 101 6 x 152 4 mm Photo Paper Plus Glossy Photo Paper Plus Semi gloss Glossy Photo Paper supported paper Card 3 5 x 7 127 0 x 177 8 mm Photo Paper Plus Glossy Camera Direct Printing A4 LTR Canon Bubble Jet Photo Paper Pro Photo Paper Plus Glossy Photo Paper Plus Semi gloss Glossy Photo Direct Paper l photo per page borderless with borders Print layout Index print 6 to 80 photos per page Effect Exif print Ver 1 00 compliant DPOF print Index printing printing of an image the specified number of copies printing of the specified image s printing with the shooting date lt Fax gt Applicable line Public Switched Telephone Network PSTN Type Super G3 compliant desktop color fax Data compressing system MH MR MMR JPEG Monochrome 256 gradations Gradation f Color 24 bit full color each color 8 bit Modem type Fax modem 33600 14400 9600 7200 4800 2400 bps Modem speed Automatic fallback Black amp white Approx 3 sec per page at 33 6 kbps ECM MMR transmitting from memory Canon fax standard chart No 1 standard mode Transmissi
27. settings via the MP driver Print head deep cleaning When print quality is not satisfying and not improved by print head cleaning Ink tank replacement To improve nozzle conditions Machine buttons Computer settings via the MP driver When an ink tank becomes empty No ink error displayed on the monitor or 5 To replace the empty ink tank None 2 min short flashing of an ink tank LED Paper feed roller When paper does not feed properly To clean the paper feed rollers Machine buttons CD DVD print At CD DVD printing when necessary Computer application software To correct CD DVD print position Machine buttons 1 min Computer settings via the MP driver White sheet in the back of the ADF Soft dry and clean lint ADF cleaning inside of the ADF cover is dirty clean the inside of the ADF cover Soft dry and clean lint free cloth free cloth ASF sub roller When the paper fed from the ASF is To clean the ASF sub rollers Plain paper min cleaning smeared due to ink mist attached to the Machine buttons paper ASF sub rollers feed roller cleaning See Part 2 4 FAQ How to make and set the ASF When the back side of the paper is smeared To clean the platen ribs Scanning area cleaning When the following are dirty To clean the applicable items Platen glass Document pressure sheet 2 min
28. the carriage timing slit strip film or carriage unit Faulty scanning no scanning strange noise Confirm the connection between the scanning unit and the logic board Replace the scanning unit or logic board No paper feeding from the ADF no operation Confirm the connection of the ADF motor between the ADF motor and the ADF PWB and between the ADF PWB and the logic board Replace the document feed unit or logic board No sound from the speaker Confirm the connection between the speaker and the logic board Replace the speaker or logic board Unsatisfactory print quality No printing or no color ejected Replace the ink tank print head 1 or logic board Remove foreign material from the purge unit caps if any Replace the purge unit Printing is faint or white lines appear on Remove and re install the print head printouts even after print head cleaning Replace the Line s not included in the print data appears ink tank on printouts print head purge unit or logic board Paper gets smeared Feed several sheets of paper 1 11 Perform bottom plate cleaning Clean the paper path with cotton swab or cloth Clean the ASF sub rollers A part of a line is missing on printouts Replace the ink tank or print head Color hue is incorrect Replace the ink tank or print head 1 Perform print head
29. to the waste ink absorber whose value should be transferred to the replaced new EEPROM Only the main waste ink absorber for the MP830 Time s Waste ink absorber Remarks 0 times Main waste ink absorber time waste ink absorber R valid for MP830 2times 00 times Both the main and Both the main and platen waste ink absorbers waste ink absorbers Only the main waste ink absorber is valid for 830 the main waste ink absorber is valid for the MP830 Press the ON OFF button to return to the waste ink amount 3 times more Not valid setting mode 3 Press the ON OFF button to proceed to the next step 4 The waste ink amount can be set in 10 increments by pressing the Stop Reset button Press the Stop Reset button the appropriate number of time s to select the value which is closest to the actual waste ink amount Times Wasteinkamountvalue to be set Otmes 0c x d me dl 2 me 20 3 me 80 1 4 me M Stimes 50 60 me O me times u 1 Not valid 10 times or more Press the ON OFF button to return to the waste ink amount setting mode 1 46 5 Press the ON OFF button to set the selected value to the EEPROM Print EEPROM information to confirm that the value is properly set to the EEPROM Button and LCD test procedures
30. used in servicing the MP830 Direct 33 Language 34 Business card amp Credit card sized paper pages fed 35 Sticker sheets fed 36 Memory card use count 37 Total Card Direct print pages 38 Card Direct print pages Photo Paper Pro 4 x 6 5 x 7 Japanese post card A4 Letter 39 Card Direct print pages Photo Paper Plus Glossy 4 x 6 5 x 7 Japanese post card A4 Letter 40 Card Direct print pages Matte Photo Paper 4 x 6 5 x 7 Japanese post card A4 Letter 4 Camera Direct print pages Photo Paper 4 x 6 5 x 7 Japanese post card A4 Letter 42 Camera Direct print pages Fast Photo Paper 4 x 6 5 x 7 Japanese post card A4 Letter 43 Camera Direct print pages Matte Photo Paper 4 x 6 5 x 7 Japanese post card A4 Letter Scanner 44 Total scan count 45 Scan count by scanning resolution 75 150 300 600 1200 2400 4800 dpi 46 Scan count by scanning gradation grayscale color Copy 47 Monochrome copy pages fed via the ASF plain paper Photo Paper Plus Glossy amp Photo Paper Pro amp Glossy Photo Paper other 48 Monochrome copy pages fed via the U turn cassette plain paper Photo Paper Plus Glossy amp Photo Paper Pro amp Glossy Photo Paper other 49 Color copy pages fed via the ASF plain paper High Resolution Paper amp Matte Photo Paper Photo Paper Pro amp Photo Paper Plus Glossy amp Photo Paper Plus Semi gloss Glossy Photo Paper postcard 50 Color copy pages fed via the U t
31. when original images are in portrait while thumbnails are in landscape the trimming frame shifts from the correct position in some instances Ink is out Replace the empty ink tank The paper size is not set Set the paper size properly properly A4 LTR and LGL size paper can be used only for the ASF The selected paper type Select plain paper is not supported for fax reception No paper Set paper and press the OK button To print the received fax press the Menu button in the FAX mode select Fax cannot be received Fax is not printed PGI 5BK pigment based ink is getting low REFERENCE and PRINT DOCUMENT Or replace PGI 5BK Approx 3 minutes after the end of operation being performed at fax reception the machine automatically changes to the FAX mode and prints the received fax from the memory The machine is in the COPY SCAN or MEMORY CARD mode at reception of a fax Fax cannot be received Fax is not printed After the fax is printed the machine remains in the FAX mode not returns to the mode before the FAX mode To print the fax immediately after reception press the FAX button When an error is cleared by the Stop Reset button the fax received in the An error such as no paper error at reception of the fax is cleared by pressing the Stop Reset button Fax is not printed memory remains in the memory and is
32. 0 38 Black 80 All in sequence been capped before 1 06 Color power on All in sequence The counter for the on arrival cleaning is checked at opening and closing of the scanning unit the first opening and closing only before start of printing at dot count cleaning at paper ejection and at manual cleaning and the on arrival cleaning is performed according to the counter value After each on arrival cleaning the counter value is reduced by 1 When the counter value is 3 2 or 1 On arrival cleaning is performed When the counter value is 0 On arrival cleaning is not performed 2 When 24 to 60 hours have elapsed since the previous Black cleaning timer cleaning 0 is performed However this cleaning will be conducted up to 5 times from the printer installation and no further timer cleaning 0 will be performed 3 The period of time since the previous cleaning is counted by Black and Color separately For this reason the cleaning mode may differ according to Black or Color 4 When only the black ink tank is replaced Black cleaning is performed One of the color ink tanks is replaced Color cleaning is performed Both the black and color ink tanks are replaced All at the same time cleaning is performed To the table of contents To the top lt Part 2 2 CLEANING MODE AND AMOUNT OF INK PURGED gt 2 4 3 PRINT MODE Selectable in the printer driver Main tab Selectable after clicking Custom in the
33. 0439 00194 T gud 008 Y 3D2 M 023 Y 036 2 OK K 3D2 Y 005 Y OK 367 GBk OK E Qheck4 Check5 e e ll LLLLLL 2 EEPROM information print How to read EEPROM information print Print sample 1 MP830 2 JPN 3 1 00 4 IF USB2 1 5 D 020 1 6 ST 2006 01 28 18 30 7 ER ERO 1300 ER1 5100 8 LPT 2006 05 01 12 09 9 PC M 002 R 000 T 001 D 009 C 000 10 CLT BK 2006 01 28 18 38 CL 2006 01 28 18 38 11 CH 00002 12 012 BK 015 013 M 001 C2001 13 ISCPBK 2 BK 0 2 0 C 0 14 5 00009 15 A REG 1 16 M_REG 0 17 UR A BKoe 01 B Coe 02 C Moe 000 D SCoe 01 E SMoe 01 F PBKoe 000 G CLbi 000 H SCLbi 01 I C SC 01 J M SM 2000 K BK CL 01 L BKbiPP 000 M CLbiPP 2000 N SCLbiPP 2000 O NZctr 000 P NZedge 000 1 50 18 WP 0024 19 CDIN LG 001 PB 000 OPB 000 20 MSD 002 21 TPAGE 00162 TTL 00162 FAX 00000 COPY 00000 22 PAGE AIIZ00142 PP 00140 HR MP 00000 PR SP SG 00002 GP 00000 PC 00000 EV 00000 23 UCPAGE AII 00020 PP 00013 HR MP 00000 PR SP SG 00007 GP 00000 00000 EV 200000 24 BPPAGE AIIZ00000 BSSP 00000 PC 00000 25 CDPAGE AIIZ00000 26 EDGE 00009 27 L 00008 28 CDR 00000 29 CDRP 00498 00220 30 CDRS 130 31 LF 1 32 LM ASF_R 00 UT F 00 UT_R 00 lt Direct gt 33 LG 01 Japanese 34 SC2000 35 Sealz000 36 CDI 007 37 CDP 002 3
34. 22 times Scanner error 5010 The scanner unit cannot detect the home position or Scanner unit displayed the scanner unit warming up is not done properly at Continuous alternate ROM error 16100 The check sum value is incorrect in the ROM check at Logic board power on 1 6 4 Platen unit Logic board BIB blinking power on Alarm LED lit RAM error 6300 The RAM error occurred in the RAM check at hard Logic board on Note Before replacement of the logic board ass y check the waste ink amount by service test print or EEPROM information print If the waste ink amount is 7 or more also replace the ink absorber kit QY5 0153 when replacing the logic board ass y See Section 3 3 Adjustment Settings 6 Service mode for details 2 3 Fax Errors For errors other than those listed below please refer to the G3 G4 Facsimile Error Code List Rev 2 1 User error codes Error code TX RX 0 Memaga 001 Tx Document jam 085 TX No color fax function supported in the receiving machine 00000000000 099 TX RX Transmission terminated mid way by pressing the Stop Reset button TX RX During TX sending Memory transmission reservation cancelled During RX receiving Image data received in the memory cleared 2 Service error codes Error code TX RX ofan Ko 0 Re transmission of the procedure signal has been attempted the specifi
35. 7 TX After transmitting PPS MPS in ECM transmission DCN has been received 758 TX After transmitting PPS MPS in ECM transmission re transmission of the procedure signal has been attempted the number of specified times but failed or T5 time over 60 sec has occurred ia 760 TX After transmitting PPS EOM in ECM transmission no significant signal has been received and re transmission of the procedure signal has been attempted the number of specified times but failed 762 2 After transmitting PPS EOM in ECM transmission DCN has been received After transmitting PPS MPS in ECM transmission re transmission of the procedure signal has been attempted the number of specified times but failed 763 After transmitting PPS EOM in ECM transmission re transmission of the procedure signal has been attempted the number of specified times but failed or T5 time over 60 sec has occurred 764 TX After transmitting PPS EOM in ECM transmission re transmission of the procedure signal has been attempted the number of specified times but failed 765 TX After transmitting PPS EOP in ECM transmission no significant signal has been received and re transmission of the procedure signal has been attempted the number of specified times but failed 4767 TX After transmitting PPS EOP in ECM transmission DCN has been received 768 TX After transmitting PPS EOP in ECM transmission re transmission of the procedure signal has been
36. 8 CDD PR L 000 2L 000 PC 000 A4 000 39 CDD SP L 000 2L 000 PC 000 A4 000 40 CDD MP L 000 2L 000 PC 000 A4 000 41 DCD PP L 000 2L 000 PC 000 A4 000 42 DCD FPP L 000 2L 000 PC 000 A4 000 43 DCD MPP L 000 2L 000 PC 000 A4 000 lt Scanner gt 44 SC 00005 45 SC dpi 75 00000 150 00000 300 00005 600 00000 1200 00000 2400 00000 4800 00000 46 SG GY 00003 CL 00002 lt Copy gt 47 MCASF PP 00000 SP PR GP 00000 OTH 00000 48 MCUT PP 00000 SP PR GP 00000 OTH 00000 49 CCASF PP 00000 00000 PR SP SG 00000 GP 00000 PC 00000 50 CCUT PP 00000 HR MP 00000 PR SP SG 00000 GP 00000 PC 00000 lt FAX gt 51 TX 00002 Bk 00002 C1200000 52 SIZE A4 00002 53 RX 00001 54 SIZE A4 00001 55 FXSP 03 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 56 Head TempBK 38 5 57 Head TempC 34 5 58 Env Temp 33 5 59 FF 80 00 3F HDEEPROM 60 V0001 61 SN 0000 969F 62 LN 00000 00000 00000 00003 00013 00017 00015 63 ID 09 64 IL PBK 000 BK 000 Y 000 M 000 M2 000 C 000 C2 000 65 lt SCAN ERROR HISTORY gt 5020 0000 66 FAX USER ERROR HISTORY 0018 0000 67 FAX SERVICE ERROR HISTORY 1765 0000 Printed items 1 Model name 2 Destination 3 ROM version 4 Connected I F USB2 5 Waste ink amount 6 Installation date amp time 7 Operator call service call error record 8 Last printing date amp time 9 Purging count manual deep cleaning timer dot count ink tank and print head replacement 10 Cleaning
37. ANCE 1 1 Adjustment Periodic Maintenance Periodic Replacement Parts and Replacement Consumables by Service Engineer 2 Customer Maintenance 1 3 Product Life 1 4 Special Tools 1 5 Serial Number Location 2 LIST OF ERROR DISPLAY INDICATION 2 1 Operator Call Errors 2 2 Service Call Errors 2 3 Fax Errors 2 4 Other Error Messages 2 5 Warnings 2 6 Troubleshooting by Symptom 3 REPAIR 3 1 Notes on Service Part Replacement and Disassembling Reassembling 3 2 Special Notes on Repair Servicing 1 Power supply unit removal reassembly 2 Cassette front door paper output tray and door damper removal 3 Emblem removal 4 Side cover right and left removal 5 Front cover right and left removal 6 DF front cover removal 7 DF rear cover removal 8 Stop arm removal 9 DF grip cover and DF right cover removal 10 Document feed unit removal 11 Separation tab document feed roller and separation roller cleaning 12 DF cable cover removal 13 ADF hinge removal 14 Operation panel right and left removal 15 LCD upper cover removal 16 Operation panel unit removal 17 LCD unit removal 18 Logic board ass y wiring 19 Scanner stop arm removal 20 Scanner stopper removal 21 Cable holder sheet position 22 Scanner unit removal 23 Main case unit removal 24 Base case and printer unit wiring 25 Logic board ass y removal 26 Printer unit removal 3 3 Adjustment Settings 1 Paper feed motor ad
38. Call the service Call the service NG station NG station Check B To the table of contents To the top lt Part 1 2 LIST OF ERROR DISPLAY INDICATION General notes Make sure that the flexible cables and wires in the harness are in the proper position and connected correctly See 3 2 Special Notes on Repair Servicing for details Do not drop the ferrite core which may cause damage Protect electrical parts from damage due to static electricity Before removing a unit after removing the power cord allow the machine to sit for approx 1 minute for capacitor discharging to protect the logic board ass y from damages Do not touch the timing slit strip film and timing slit disk film No grease or abrasion 1s allowed Protect the units from soiled with ink Protect the housing from scratches Exercise caution with the red screws as follows i The red screws of the paper feed motor may be loosened only at replacement of the paper feed motor unit DO NOT loosen them in other cases ii DO NOT loosen the red screws on both sides of the main chassis securing the carriage shaft positioning they are not adjustable in servicing To the table of contents To the top lt Part 1 3 REPAIR 3 1 Notes on Service Part Replacement gt 3 2 Special Notes on Repair Servicing 1 If there is power failure or if you disconnect the
39. EPROM information contents gt On the service test print sample below confirm the EEPROM information as shown below The information is given in the upper portion of the printout MP830 Model name JPN Destination x xx ROM version x xx Not used in servicing USB xxxxxx USB serial number FA xx xx xx Reserved for plant use D xxx x Waste ink amount 90 CDR yyyyy CD DVD sensor position correction value LF LF correction value 0 to 2 AB K OK Y Ink system function check result lt Print check items gt On the service test print sample below confirm the following items Check 1 top of form accuracy The lines shall not extend off the paper Check 2 EEPROM information Check 3 nozzle check pattern Ink shall be ejected from all nozzles Check 4 check pattern for irregular line feeding There shall be no remarkable streaks or unevenness Check 5 check pattern for uneven printing due to line feeding There shall be no remarkable streaks Check 6 check pattern for uneven printing due to carriage movement 9600 dpi mode There shall be no remarkable unevenness Check 7 check pattern for uneven printing due to carriage movement standard mode There shall be no remarkable unevenness Check 8 CD DVD sensor and automatic print head alignment sensor correction The results shall be OK 1 49 Service test print sample Cre 00 80 D 020 1 0
40. PIXMA MP830 SERVICE MANUAL Conon Copyright 2006 Canon U S A This technical publication is the proprietary and confidential information of Canon U S A which shall be retained for reference purposes by Authorized Service Facilities of Canon U S A Its unauthorized use is prohibited Trademarks Product and brand names appearing in this manual are registered trademarks or trademarks of the respective holders Copyright All rights reserved No parts of this manual may be reproduced in any form or by any means or translated into another language without the written permission of Canon Inc except in the case of internal business use Copyright O 2006 by Canon Inc CANON INC Inkjet Device Quality Assurance Div 2 451 Tsukagoshi 3 chome Saiwai ku Kawasaki shi Kanagawa 212 8530 Japan I MANUAL OUTLINE This manual consists of the following three parts to provide information necessary to service the PIXMA MP830 Part 1 Maintenance Information on maintenance and troubleshooting of the PIXMA MP830 Part 2 Technical Reference New technology and technical information such as FAQ s Frequently Asked Questions of the PIXMA MP830 Part 3 Appendix Block diagrams and pin layouts of the PIXMA MP830 Reference This manual does not provide sufficient information for disassembly and reassembly procedures Refer to the graphics in the separate Parts Catalog lt gt II TABLE OF CONTENTS Part 1 MAINTENANCE 1 MAINTEN
41. When the specified number of dots are printed since 0 20 Black 35 Black Black the previous Black cleaning Timer cleaning 0 If 24 to 60 hours have elapsed since the previous 0 20 Black 35 Black Black only Black cleaning till the start of the next printing Timer cleaning 1 If 60 to 96 hours have elapsed since the previous Black only Black cleaning till the start of the next printing Timer cleaning 2 If 96 to 120 hours have elapsed since the previous Black only Black cleaning till the start of the next printing Timer cleaning 3 0 20 Black 35 Black If 120 to 336 hours have elapsed since the previous Black Color Black Color cleaning till the start of the next 0 66 Color 40 Color printing Timer cleaning 4 If 336 to 504 hours have elapsed since the previous 0 57 Black 80 All in sequence Black Color cleaning till the start of the next 1 06 Color printing Timer cleaning 5 If 504 to 720 hours have elapsed since the previous All in sequence Black Color cleaning till the start of the next printing Timer cleaning 6 If 720 to 1 080 hours have elapsed since the All in sequence previous Black Color cleaning till the start of the next printing 1 27 Black 1 06 Color 80 80 85 1 95 Black 90 1 06 Color 90 90 100 Timer cleaning 7 If 1 080 to 2 160 hours have elapsed since the All in sequence previous B
42. a ai i Hz 26 Printer unit removal Remove the 4 screws and lift the printer unit to remove 1t 1 36 To the table of contents To the top lt Part 1 3 REPAIR 3 2 Special Notes Repair Servicing gt 1 37 3 3 Adjustment Settings 1 Paper feed motor adjustment Perform the following adjustments when the paper feed motor unit is replaced 1 When attaching the motor fasten the screws so that the belt is properly stretched in the direction indicated by the blue arrow in the figure below 2 After replacement be sure to perform the service test print and confirm that no strange noise or faulty print operation due to dislocation of the belt or gear or out of phase motor etc occurs Note The red screws securing the paper feed motor may be loosened only at replacement of the paper feed motor unit DO NOT loosen them in other cases 2 Grease application 1 Machine unit Number Grease Part name Where to apply grease oil oil of oil name 4 to apply amount rops grease oil I me ass y ntire surface the carriage slider contacts 27 to 54 3 1 mg Chassis ass y PR lift shaft cam contact portion at 3 9 to 18 1 3 x QR sh mg Adis plate L a Carriage shaft cam L sliding portion EN 18to 1 nu ass y aras shaft sliding portion on the left side ER 9 to 2 of the chassis at 2 locations mg Chassis ass y Carriage shaft sliding
43. alignment Printing is incorrect Replace the logic board No ejection of black ink Replace the ink tank or print head Remove foreign material from the purge unit caps if any Replace the purge unit Graphic or text is enlarged on printouts When enlarged in the carriage movement direction Clean grease or oil off the timing slit strip film Replace the timing slit strip film carriage unit or logic board When enlarged in the paper feed direction Clean grease or oil off the timing slit disk film Replace the timing slit disk film timing sensor unit or logic board No scanning Confirm the connection between the scanning unit and the logic board Replace the scanning unit or logic board Faulty scanning Streaks or smears on the scanned image Clean the platen glass and the ADF Confirm the connection between the scanning unit and the logic board Replace the scanning unit logic board or sponge sheet Confirm the connection between the ADF motor and the ADF PWB and between the ADF PWB and the logic board Replace the document feed unit or logic board Document slipping over the roller copied Clean the friction tab document feed roller and separation roller image enlarged or document not separated Replace the document feed unit Replace the print head only after the print h
44. am 65 120 1100 0 2 ws 10 20 SWO9 00000000 SW10 00000000 SW11 10000011 SW12 00000000 31 0 32 10 33 25 34 2 35 2 36 10 37 1 38 45 39 60 40 30 3 DIAL 2 01000000 015 350 02 130 03 10 04 0 05 0 06 5 07 3 08 0 7 CNG DETECT 0 40 02 60 03 80 40 05 64 06 5 07 2 08 70 1 54 SW13 SW14 4001 00000000 00110000 120 OF w 6 10000000 Transmission report sample 01 24 2006 08 58 FAX 2001 Tk Ae Te Te ie je Tie c ir Ti be ee Tk Pk ia Tk k dk Tk Sk k kikiki ERROR REPORT ee tk Ya fk ee E sk hr k sh k INCOMPLETE TRANSMISSION TX RX 0003 2 DESTIMATION NUMBER 04 3 DESTINATION ID 4 ST TIME 01 24 08 57 x5 TIME USE 00 41 PAGES SENT D x7 RESULT NG 765 START TIME 01 24 08 57 OTHER PARTY 04 MAKER CODE 00000000 V B FRAME ED B1 85 90 7E 00 00 SYMBOL RATE 3429 DATA RATE 33 6 TX LVL REDUCTION D ERR ABCODE 92 ERR SECTXB BA ERR SECRXB BD Rx bit 1 00000100 01110111 00010101 00100011 00000001 00001001 00000001 bit56 bit57 00000001 00011000 00000000 00000000 00000000 bit96 Tx bit 1 00000000 01000000 00011111 00100010 00000000 00000000 00000000 bit56 Rx CSI DIS CFR Tx 151 OCS PIX 336 PPS EOP PPS EOP PPS EOP DCN
45. ased black ink in particular is likely to dry For this reason keep the print head installed in the machine even during transportation 2 Securely lock the carriage in the home position to prevent the carriage from moving and applying stress to the carriage flexible cable or causing ink leakage during transportation Memo If the print head must be removed from the machine and transported alone attach the protective cap used when the packing was opened to the print head to protect the print head face from damage due to shocks To the table of contents To the top lt Part 1 4 MACHINE TRANSPORTATION gt 1 57 Part 2 TECHNICAL REFERENCE lt gt 1 NEW TECHNOLOGIES 1 2 3 4 5 6 7 8 9 Ink tank system PGI 5 CLI 8 An LED is installed in each ink tank By the LED indication wrong installation of the ink tanks will be prevented and the remaining ink level can be visually recognized with the ink tanks seated in the carriage The pigment based black ink PGI 5BK with higher resistance against bleeding or marker pens increases weather resistance of photo quality prints The combination of the pigment based black ink and the dye based inks CLI 8 series makes the ink system strong in both photo and text printing Super photo quality printing By the FINE technologies 1 pl of ultra fine ink droplet is adopted The MP830 provides excellent super photo print quality
46. aste ink amount by service test print or EEPROM information print See 3 4 Verification Items 1 Service test print or 2 EEPROM 6 Adjust the line feeding f information print for details See 3 3 Adjustment Settings 6 Service mode for details of 1 to 6 7 Perform the print head alignment in the user mode 3 Reset the waste ink counter 4 Correct the CD DVD and automatic print head alignment Sensors 5 Check the ink system function Fax transmission and reception Absorber kit After replacement QY5 0153 1 Reset the waste ink counter EEPROM information print Service test print See 3 3 Adjustment Settings 6 Service mode Carriage unit At replacement QM2 3025 1 Apply grease to the sliding portions See 3 3 Adjustment Settings 2 Grease application After replacement 1 Correct the CD DVD and automatic print head alignment sensors See 3 3 Adjustment Settings 6 Service mode 2 Check the ink system function See 3 3 Adjustment Settings 6 Service mode 3 Perform the print head alignment in the user mode Paper feed motor The red screws securing the paper At replacement QK1 1502 feed motor are allowed to be 1 Adjust the paper feed motor loosened DO NOT loosen any See 3 3 Adjustment Settings 1 other red screws Paper feed motor adjustment Service test print Confirm CD DVD and automatic print
47. attempted the number of specified times but failed or T5 time over 60 sec has occurred 770 After transmitting EOR NULL in transmission no significant signal has been received and re transmission of the procedure signal has been attempted the number of specified times but failed 4772 E After transmitting EOR NULL in ECM transmission DCN has been received 773 After transmitting EOR NULL in ECM transmission re transmission of the procedure signal has been attempted the number of specified times but failed or T5 time over 60 sec has occurred 774 After transmitting EOR NULL in ECM transmission ERR has been received 775 After transmitting EOR MPS in ECM transmission no significant signal has been received and re transmission of the procedure signal has been attempted the number of specified times but failed 777 After transmitting EOR MPS in ECM transmission DCN has been received 778 After transmitting EOR MPS in ECM transmission re transmission of the procedure signal has been attempted the After transmitting PPS EOP in ECM transmission re transmission of the procedure signal has been attempted the number of specified times but failed 1 8 Inumber of specified times but failed or T5 time over 60 sec has occurred After transmitting EOR MPS in ECM transmission ERR has been received TX TX After transmitting EOR EOM in ECM transmission
48. bit 24 bit Platen glass A4 LTR Max Document size ADF LGL Max Scanner driver TWAIN compliant WIA Windows XP only Copy Copy quality 3 levels Fast Standard High Intensity 9 levels automatic intensity adjustment available Enlargement reduction ratio 25 to 400 Fast Copy speed Monochrome Fine BK 29cpm Color Fine CL 24cpm Conditions The duration from ejection of the first page to ejection of the 11th page in continuous copy is converted into cpm Document size A4 LTR max Preset ratio max 400 4x6 gt 8 5x11 212 5x7 gt 8 5x11 170 5 gt A4 141 BS gt A4 115 100 Enlargement reduction A4 gt 8 5x11 95 A4 gt B5 86 A4 gt A5 70 min 25 Zoom 25 to 400 in increments of 1 Number of continuous copies Monochrome color 1 to 99 copies lt Direct printing gt Compact Flash TYPE I II 3 3V Microdrive SmartMedia Card 3 3V only Memory Stick Memory Stick PRO SD Card MultiMedia Card xD Picture 1 miniSD memory 1 Memory Stick Duo Memory Stick PRO Duo Adapter required Operation Via the machine buttons 00000000 Storage function Condition Before changing the settings the memory card must be removed ss s S Function Operation panel 2 5 color STN LCD 46 buttons 8 LEDs Print quality Standard High Image correction Red eye co
49. bsorbed by the platen s ink absorber Absorbed ink may attach to the platen rib s after several dozen sheets are printed causing soiling at the leading edge of paper or on the back side of paper On the rib s inside the sheet feed unit used for duplex printing ink mist may accumulate smearing paper 2 10 paper return tab fits in a Change the paper feeding method from the cassette to the auto sheet feeder Paper feeds at an angle A margin appears on printouts Reduce the amount of paper set in the ASF to half approx 5 mm high Mult ple sheets of paper feed at the same time Paper feeds at an angle A paper jam occurs Align the paper guide to the paper edge tighter than usual Paper feeds at an angle A margin appears on printouts 1 Perform Bottom plate Paper gets cleaning from the smeared MP driver or via the The back side of operation panel up to paper gets 3 times smeared 2 If soiling on the paper still remains after 3 times of Bottom plate cleaning wipe the platen rib s and their surroundings with a cotton swab Temporary operational Paper gets solution smeared Cancel automatic duplex The back side of printing and manually paper gets print each side of paper smeared Even after Bottom plate cleaning was performed and the platen ribs were cleaned with cotton swab paper gets smeared Cleaning by
50. d roller cleaning See Standalone machine operation below Nozzle check pattern printing See Standalone machine operation below or perform from the MP driver Maintenance tab Print head alignment automatic See Standalone machine operation below or manual perform from the MP driver Maintenance tab Maintenance tab manual print head alignment In Custom Settings of the MP driver by selecting the optimum values as with the conventional models can be performed Bottom plate cleaning See Standalone machine operation below or Cleaning of the platen ribs when the back side perform from the MP driver Maintenance tab of paper gets smeared Print head replacement The print head is replaceable at the same position as for ink tank replacement Open the scanning unit When the carriage stops at the center the print head can be replaced 1 41 Standalone machine operation Turn on the machine On the operation panel select Maintenance settings Maintenance or Device settings then a desired function Menu Remarks Nozzle check Set a sheet of A4 or letter size plain paper in the ASF or cassette according to the Feed Switch nozzle check pattern print button setting Cleaning Deep cleaning Auto head align Set a sheet of A4 or letter size plain paper in the ASF automatic print head alignment Manual head align Set 2 sheets of A4 or letter size plain paper in the ASF or ca
51. date amp time BK CL 11 Print head replacement count 12 Ink tank replacement count PBK BK Y M C 13 Ink status PBK BK Y M C 14 Power on count soft 15 Automatic print head alignment by user 16 Manual print head alignment by user 17 User print head alignment values Bkoe Coe Moe SCoe SMoe PBKoe CLbi SCLbi C SC M S M BK CL BKbiPP CLbiPP SCLbiPP NZctr NZedge 18 Wiping count 19 Camera Direct Print supported device connection record LG Legacy PB Canon PictBridge supported camera OPB Other PictBridge supported camera 20 Longest period where printing stops days 2 Total print pages total fax copy pages 22 ASF feed pages total plain paper High Resolution Paper amp Matte Photo Paper Photo Paper Pro amp Photo Paper Plus Glossy amp Photo Paper Plus Semi gloss Glossy Photo Paper postcard Envelope 23 U turn cassette feed pages total plain paper High Resolution Paper amp Matte Photo Paper Photo Paper Pro amp Photo Paper Plus Glossy amp Photo Paper Plus Semi gloss Glossy Photo Paper postcard envelope 24 Auto duplex print pages total Photo Paper Plus Double Sided postcard 1 51 25 Camera Direct print pages total 26 Borderless print pages total 27 4x6 print pages 28 Number of CDs and DVDs printed 29 CD DVD print position adjustment value 30 CD DVD sensor correction value 31 correction 32 Left margin correction value ASF back side U turn front side U turn back side not
52. e is not proper Print head value Logic board 6800 problem occurred in writing to the EEPROM Logic board The carriage did not move up or down properly PR lift shaft Sheet feed unit Logic board Carriage lift sensor unit 5110 1 12 times AP position 6A00 An error occurred in the AP motor during purging Sheet feed unit error operation Logic board Purge unit 13 times Paper feed 6B00 An error occurred in the paper feed motor Sheet feed unit position error Logic board 14 times Paper feed cam 6B10 error occurred in the paper feed cam sensor during Sheet feed unit sensor error paper feeding from the front paper feed cassette Logic board This error is also indicated when the waste ink counter is 60 or more and a paper jam occurs in the under guide 15 times USB Host 9000 The USB Host VBUS is overloaded Logic board VBUS overcurrent 16 times Valve sensor 6 00 An error occurred in the valve sensor during cleaning Logic board error Purge unit 17 times Motor driver 6000 The AD conversion value indicating the motor driver Logic board error temperature is not proper 19 times Ink tank 6502 None of the ink tank position is detected position sensor error 20 times Other hardware 6500 The PCI bus error is detected by the ASIC Logic board error On the LCD Scanner is not operating correctly is
53. ead deep cleaning is performed 2 times and when the problem persists No paper feeding from the ADF no operation of the ADF motor 2 7 Fax Communication Troubleshooting 1 Identification of a trouble A fax machine transmits image data to a receiver through a telephone line A trouble in any of the transmitter receiver and telephone line can prevent the machine from transmitting image data properly Communication trouble Your yr Communication customer s companion machine machine For the best solution to your fax trouble follow the flowchart below to determine whether it is a communication trouble or not Does an error appear print YES D efor omin tha LCD EEPROM data 2 3 Fax errors ptint Activity report NG Refer to 2 6 Troubleshooting by symptom Faulty operation copying being done Refer to 2 8 Troubleshooting by symptom Unsatisfactory print quality Is copy picture OK Refer to 2 8 Troubleshooting by symptom Faulty scanning Communication problems exist Carry out the procedures on the following page 2 Handling of a communication trouble Follow the procedure below to handle communication troubles 1 Investigate the condition in which the trouble occurred a User operation at trouble occurrence Number of sheets of the document Transmission mode Timing when the error occurr
54. ed e g before or after transmission Other settings e g such as automatic dialing b Sample print of a faulty fax reception c Message on the LCD at trouble occurrence d Activity report at trouble occurrence e User name telephone number fax number and model name f The other party s user name telephone number fax number model name and service engineer name g Frequency and error type of the trouble h The other party s fax condition Number of sheets transmitted Communication mode automatic or manual Whether an error occurred or not Reception condition etc Memo The number of sheets times of communication and error code can be confirmed in EEPROM information print 2 Conduct the communication test by following the flowchart below Perform the operations using the actual line several times each and record the phenomenon If a communication trouble occurs between a Canon machine and a non Canon machine follow the flowchart for the communication test with a non Canon machine 3 Handle the problem based on the investigation and test results Memo If a trouble occurs in communication with a non Canon machine and if a Canon machine operates properly without any problems it is recommended to let the user understand that the non Canon machine needs to be examined accordingly Since the cause of the trouble may exists in communication ability of the machine contact a relevant service contact point of a non Canon mac
55. ed number of times but failed GN NEM 00 signal has been expected 109 After DCS transmission a signal other than DIS DTC FTT CFR or CRP has been received and re transmission of the procedure signal has been attempted the specified number of times but failed 1 7 280 TX Re transmission of the procedure signal has been attempted the specified number of times but failed 4281 TX Re transmission of the procedure signal has been attempted the specified number of times but failed 4282 TX Re transmission of the procedure signal has been attempted the specified number of times but failed 283 TX Re transmission of the procedure signal has been attempted the specified number of times but failed 284 TX After TCE transmission DCN has been received 9985 Tx After EOP transmission DCN has been received 286 TX After EOM transmission DCN has been received 4287 TX After MPS transmission DCN has been received 4288 Tx After EOP transmission a signal other than PIN PIP MCF RTP RTN has been received Tx After EOM transmission a signal other than PIN PIP MCF RTP RTN has been received 99090 E After MPS transmission a signal other than PIN PIP MCF RTP RTN has been received 670 In V 8 late start the DIS V 8 ability from the receiving machine was detected and CI was sent in response however the procedure failed causing T1 time over 8671 IRX V 8 call reception the
56. he printer driver Status Monitor 3 Error codes are printed in the operator call service call error record area in EEPROM information print Buttons valid when an operator call error occurs 1 ON OFF button To turn the machine off and on again 2 OK button To clear and recover from an error In some operator call errors the error will automatically be cleared when the cause of the error is eliminated and pressing the OK button may not be necessary 3 Stop Reset button To cancel the job at error occurrence and to clear the error 2 1 Operator Call Errors by Alarm LED Lit in Orange Error Error code Message on the LCD Solution No paper ASF 1000 Auto sheet feeder Set the paper in the ASF and press the OK There is no paper Load paper and press OK button Ne CD DVD tray is no CD R tray Attach the tray and press Set the CD DVD tray and press the OK OK button No paper in the front paper 1003 Cassette Set the paper in the cassette and press the OK 1003 feed cassette There is no paper Load paper and press OK button No CD or 1002 Printable disc is not set Correctly place a disc in Set a CD or DVD in the CD DVD tray CD R tray and press OK which is ejected at error occurrence and inset the CD DVD tray in the proper position Then press the OK button Paper jam 1300 The paper is jammed Clear the paper and press K Paper jam in the rear guide
57. head alignment sensor correction and ink system function Platen unit 2 3565 After replacement Service test print Check the ink system function See 3 3 Adjustment Settings 6 Service mode PR lift shaft ass y At replacement QL2 0936 1 Apply grease to the sliding portions See 3 3 Adjustment Settings 2 Grease application Service test print Carriage lift base unit At replacement QM2 2232 1 Apply grease to the sliding portions See 3 3 Adjustment Settings 2 Grease application Timing slit strip film QC1 6526 Upon contact with the film wipe the After replacement film with ethanol Perform the print head alignment in Confirm no grease is on the film the user mode Wipe off any grease thoroughly with ethanol Do not bend the film Service test print Timing slit disk film QC1 6229 Print head After replacement QY6 0061 1 Perform the print head alignment in the user mode Service test print Trouble Is the group lt the same G1 G2 G3 Unable to N receive similar B Facsimile of other communication lt there lt No Your customer s facsimile rouble casa party C Facsimile for check in the same region C should be the same model af facsimile as D Other manufacturer s facsimile for check that is in the same region Process Lo the Transmitter
58. hine In such a case the information obtained in step 1 will be a help for quick solution to the problem Communication test between Canon machines Conduct the 3 point communication shown in the diagram Test flowchart of communication test between Canon machines Irauble Start A Your customer s facsimile B Facsimile of other communication party C Facsimile for check in the same region C should be the same model of facsimile as Trains mission Transimssion reception Reception Check A Check B Check A NG Check B Check the line Communication test with a non Canon machine Ask a non Canon machine user to request servicing and conduct the 4 point communication test shown below Test flowchart of communication test with a non Canon machine 3 REPAIR 3 1 Notes on Service Part Replacement and Disassembling Reassembling Service part Notes on replacement Adjustment settings Operation check Logic board ass y Before removal of the logic board After replacement EEPROM information print 2 3659 ass y remove the power cord and 1 Initialize the EEPROM Service test print allow for approx 1 minute for 2 Set the destination in the Printing via USB connection discharge of capacitor s accumulated EEPROM Copy h t td to th os 5 x ah 4 SUME MS Direct printing from a digital Before replacement check the w
59. ickers With Sticker print selected the Settings button was pressed The error message is displayed for a while then the LCD automatically returns to the display before the error occurrence Change the setting after removing the card With a memory card inserted in the slot change of The error message is displayed for a while then the Read Write attribute was attempted the LCD automatically returns to the display before the error occurrence The card is currently write enabled Set to With the memory card set to the Read write mode The error message is displayed for a while then read only mode before performing Card Direct printing operation was attempted from the LCD automatically returns to the display operation the menu before the error occurrence The paper size is not correct Check the Non supported size of paper for PictBridge Cancel printing on the digital camera page size you have set Camera Direct printing 15 selected The machine failed in scanning the Photo Index Press the OK button to clear the error The LCD automatically returns to the display before the error occurrence Press the OK button to clear the error The LCD automatically returns to the display before the error occurrence Failed to scan Photo Index Sheet Check the orientation position and marking See Sheet manual In cropping multiple photos at the same time since the space between the photos
60. ine CNG detecting signal data modem Computer fax gt Type Fax modem Windows only Destination destination monochrome transmission only Control command Original Print head Type single head with 5 removable ink tanks each color Pigment based BK 512 nozzles 600 dpi 30 pl Dye based BK C M Y 512 x 6 nozzles 1 200 dpi 1 pl 5 pl C M 5 pl BK Y Pigment based black Ink color Dye based black cyan magenta yellow Ink tank PGI 5BK pigment based CLI 8BK C M Y dye based Weight Net Print head approx 60g Supply method As a service part not including ink tanks Part number QY6 0061 000 Supported ink tanks Model name and Pigment based ink Dye based ink destination PGI SBK BCI 9BK CLI 8BK CLI 8C CLI 8M CLI 8Y BCI 7eBK BCI 7eC BCI 7eM BCI 7eY PIXMA ier than O X O o O X X X X PIXUS 830 X x x x x o o o 3 26 Print head O Usable X Not usable Note The ink tanks for the Japanese models are not compatible with those for the non Japanese models Be sure to use the appropriate ink tanks in servicing To the table of contents To the top lt Part 3 3 PIXMA MP830 SPECIFICATIONS gt 3 27
61. ize Recommendation of the Head alignment required Load paper and press OK Select Yes and press the OK button print head alignment only ye No gt Automatic print head alignment is performed on arrival of the machine Select No and press the OK button gt The procedures on arrival of the machine are finished USB cable not connected Connect USB cable and turn on the PC Connect the USB cable Reset trimming effect With a trimmed image present when printing on a DVD or CD is attempted the message 1s displayed Select Yes and press the OK button The trimming is cancelled and printing on a DVD or CD can be performed Select No and press the OK button The LCD returns to the display immediately before the message was displayed Cancellation of trimming Yes No When one or more images are selected in Multi photo print or Layout print and if a user tries to display the menu or sub menu the message is displayed Select Yes and press the OK button The image selection is cancelled and the menu or sub menu is displayed Select No and press the OK button The LCD returns to the display immediately before the message was displayed Cancellation of image select Reset the selected photo information information Yes No 2 6 Troubleshooting by Symptom Symptom Solution Faulty operation The power does not turn on Confirm the connecti
62. justment 2 Grease application 3 Waste ink counter setting 4 White sponge sheet attachment 5 User mode 6 Service mode Service mode operation Destination settings LF correction Waste ink amount setting Button and LCD test 3 4 Verification Items 1 Service test print 2 EEPROM information print 3 Fax report 4 MACHINE TRANSPORTATION 2 TECHNICAL REFERENCE 1 NEW TECHNOLOGIES 2 CLEANING MODE AND AMOUNT OF INK PURGED 3 PRINT MODE 3 Normal Color Printing via Computer 3 2 Normal Grayscale Printing via Computer 3 3 Borderless Printing via Computer 3 4 Duplex Printing via Computer 3 5 Camera Direct Printing 3 6 Card Direct Printing 3 7 Copying 4 FAQ Problems Specific to the MP830 and Corrective Actions Part 3 APPENDIX 1 BLOCK DIAGRAM 2 CONNECTOR LOCATION AND PIN LAYOUT 2 1 Logic Board Ass y 2 2 NCU Board 2 3 Relay Board 2 4 Card Slot Board 2 5 Operation Panel Board 2 6 Carriage Board Print Head Connector 3 PIXMA MP830 SPECIFICATIONS Part 1 MAINTENANCE 1 MAINTENANCE 1 1 Adjustment Periodic Maintenance Periodic Replacement Parts and Replacement Consumables by Service Engineer 1 Adjustment Adjustment Timing Purpose Tool S EEPROM initialization At logic board replacement To initialize settings 00000000 settings initialize settings 1 min Destination settings At logic board replacement To set the destination
63. lack Color cleaning till the start of the next printing Timer cleaning 8 If 2 160 to 4 320 hours have elapsed since the All in sequence previous Black Color cleaning till the start of the next printing 1 95 Black 1 06 Color Timer cleaning 9 If 4 320 to 8 640 hours have elapsed since the All in sequence previous Black Color cleaning till the start of the next printing Timer cleaning 10 If 8 640 or longer hours have elapsed since the All in sequence previous Black Color cleaning till the start of the next printing At print head replacement When the print head is removed and installed 0 57 Black All in sequence 2 25 Color At ink tank replacement When an ink tank is replaced without the print head 0 38 Black Black Color AIl in removal or re installation 1 06 Color sequence 80 All in sequence 40 Black 65 Color 45 All at the same time Via the operation panel All at the same time only 0 20 Black Via the MP driver Selectable from Black Color 0 65 Color Manual cleaning Black Color All at the 2 3 same time or All at the same time 35 Black 40 Color 90 All at the same time 45 Black 65 Color 1 95 Black 1 06 Color Deep cleaning Via the MP driver Selectable from Black Color or Black Color All at the ll at the same time same time If the print head has not
64. lternately Alarm in orange and COPY in green starting with Alarm LED Time s LED indication Function Remarks 0 times Green COPY pes off When the print head is not installed the carriage returns and locks in the home position capped time Orange Alarm Service test print See 3 4 Verification Items 1 Service test print 2 times Green COPY information print RM 3 4 Verification Items 2 EEPROM information print Sus Eee Orange Alarm Orange Alarm EEPROM initialization initialization See Destination settings procedures below T me Orange Alarm LF correction See LF correction procedures below 8times Green COPY CD DVD check pattern print Not used in servicing 9 times Orange Alarm CD DVD print position correction vertical Y correction horizontal X 10 times Green COPY direction direction li times Orange Alarm Button and LCD test See Button and LCD test procedures below 12times Green COPY Return to the menu selection 13times Orange Alarm Return to the menu selection 14times Green COPY Left margin correction Not used in servicing 15times Orange Alarm Waste ink amount setting See Waste ink amount setting procedures below 16 times or Green at even Return to the menu selection more numbers COPY Not used in servicing CD DVD print posi
65. ment 2500 The remaining ink amount unknown 1683 Applicable ink tank icon An ink tank which has once been empty is installed Replace the applicable ink tank with a new one The remaining level of the following ink cannot be correctly detected Printing with a once empty or refilled ink tank can damage the print head If printing is continued without replacing the refilled ink tank press the Stop Reset button for 5 sec or longer to record the use of a refilled ink tank Note After the above operation the function to detect the remaining ink amount is disabled 40115 Ink tank not recognized 1684 Applicable ink tank icon A non supported ink tank is installed the ink The following ink tank cannot be recognized U140 zE m is turned off Install the supported ink tanks Ink tank not recognized 1410 to 1419 Applicable ink tank icon An error occurred in an ink tank the ink tank 1682 The following ink tank cannot be recognized U150 LED 1s turned off Replace the ink tank s Scanning unit printer 1200 Cover is open Close the cover Close the scanning unit printer cover cover open Scanner lock switch locked 5020 Release the scanner lock switch and turn the power Turn the machine off unlock the scanner lock off and back on switch then turn the machine on again Only for models supporting CD DVD printing 2 Only for models not supporting CD DVD printing
66. ment of the logic board ass y check the waste ink amount After the logic board ass y is replaced set the waste ink amount to the replaced logic board ass y In addition according to the waste ink amount replace the waste ink absorber ink absorber kit When the waste ink absorber is replaced reset the waste ink counter to 0 How to check the waste ink amount See 3 4 Verification Items 1 Service test print or 2 EEPROM information print How to set the waste ink amount See 3 3 Adjustment Settings 6 Service mode Waste ink amount setting procedures White sponge sheet attachment Position one of the corners of the white sponge sheet at the scanning reference point on the platen glass back left where the blue lines cross in the photo below Peel off the cover sheet from the double sided adhesive tape and slowly close the document cover with the sponge frame on The sponge sheet will attach to the sponge frame Open the document cover to confirm the following No extension of the sponge edges over the mold part of the document cover No gap between the platen glass reference edges and the corresponding sponge edges 5 User mode Function Procedures Remarks Print head manual cleaning See Standalone machine operation below or perform from the MP driver Maintenance tab Print head deep cleanine See Standalone machine operation below or perform from the MP driver Maintenance tab Paper fee
67. not printed automatically 2 12 To print it perform either of the following Press the FAX button 15 1 Fax when the machine is in reception the FAX standby mode Press another mode button then the FAX button Color fax not Dye based color ink CLI Dye based color ink To print the received fax Color fax cannot received 8 series is getting low CLI 8 series is getting press the Menu button in be received low the FAX mode select Color fax is received in the 16 A nee memor reception REFERENCE and P PRINT DOCUMENT Or replace the applicable ink tank Change the paper in each Bottom plate cleaning The cleaning can end when paper does not get any soiling 2 Locations to clean in servicing when soiling on paper in automatic duplex printing persists BOTTOM CASE UNIT SHEET FEED UNIT m 3 How to make and set the ASF sub roller cleaning sheet 1 Fold a sheet of plain paper lengthwise in half 2 Fold the paper at approx 60 mm from the end and fold the folded end in half backward as shown below 3 Moisten the folded end portion indicated by the blue circle in the figure above using a wipe and set the paper in the ASF so that the moistened edge of the paper contacts the 2 sub rollers Then fold the other end of the paper along the ASF cover edge to hook the paper to the ASF cover as shown below 2 13 4 With the machine turned on in the user mode se
68. on Items 1 Service test print or 2 EEPROM information print LF correction procedures After replacement of the feed roller ass y or logic board ass y in repair servicing or in refurbishment operation adjust the line feeding 1 In the LF correction mode press the Stop Reset button the specified number of times according to the paper to be used in LF correction listed in the table below then press the ON OFF button eo 2 Papertype 000 Paprname 00 l me time High Resolution Paper Resolution Paper High Resolution Paper Canon HR 101 times 3times Plain paper HP BrightWhite 90 g m Canon Office 80 g m 4 Canon Extra STEINBEIS Vision Classic White Note The High Resolution Paper is the most desirable for LF correction printing Canon HR 101 is used at the production site but 6 kinds of plain paper listed in the table above can also be used in LF correction If plain paper other than the above is used select any one of the paper types in this step then select Pattern No 0 zero in the step 3 below Each time the Stop Reset button is pressed the Alarm LED and the COPY button light alternately Alarm in orange and COPY in green If the Stop Reset button is NOT pressed and only the ON OFF button is pressed the machine remains in the LF correction mode If the Stop Reset button is pressed 5 times or more then the ON OFF button is pressed the machine returns
69. on of The power turns off immediately after power the power cord and on between the logic board and the power supply unit Replace the power supply unit or logic board A strange noise occurs Remove foreign material Attach a removed part if any Check the operation of the moving parts such as purge unit carriage unit and paper feeding mechanism Replace a faulty part if any Nothing is displayed on the LCD Confirm the connection between the operation panel the scanning unit and the logic board Replace the LCD or logic board A portion of the LCD is not displayed Perform the button and LCD test in the service mode and confirm that the LCD is displayed without any segments missing Confirm the connection between the operation panel the scanning unit and the logic board Replace the LCD or logic board Paper feed problems multi feeding skewed Examine the inside to confirm that no parts are damaged and the feeding no feeding rollers are clean Remove foreign material Adjust the paper guide properly Confirm the connection of each harness and the logic board Replace the sheet feeder unit cassette or logic board Carriage movement problems contact to other Confirm that the carriage timing slit strip film is free from damage parts strange noise Or grease Clean the carriage timing slit strip film with ethanol and lint free paper Replace
70. on speed Color Approx 1 minute and 20 sec page at 33 6 kbps ECM JPEG transmitting from memory Canon color fax test sheet GENESIS UHQ Ultra High Quality Scanning image processing Halftones 64 levels of gray Density adjustment 3 levels Memory Transmission and reception Approx 250 pages Canon fax standard chart standard mode Black amp white lt Standard gt 8 pels per mm x 3 85 lines per mm Black amp white lt Fine gt lt Photo gt 8 pels per mm x 7 71 lines per mm Fax resolution Color 200 x 200 dpi Error correction ECM Error Correction Mode Size A4 LTR LGL ASF only Recording paper Type Plain paper 3 25 Recording width 203 2 mm A4 LTR Scanning width 208 mm 4 214 mm LTR Automatic dialing One touch speed dialing 8 destinations Dialing Coded speed dialing 100 destinations Group dialing up to 107 destinations in one group Manual redialing via the Redial Pause button Sequential broadcasting 109 destinations Automatic reception Automatic fax telephone switchover DRPD Distinctive Ring Pattern Detection USA only Remote reception by telephone Default ID 25 Networking I Non ring reception ECM deactivation Activity report after every 20 transactions Non delivery report TTI Transmit Terminal Identification etc Telephone Connection Telephone answering mach
71. orderless printing with the default settings in the Windows XP driver using Windows XP Photo Printing Wizard The print yield in the table above is an average value measured in continuous printing using the ink tank immediately after it is unsealed until the ink is out Ink yield may vary depending on texts and photos printed application software print mode and type of paper used When the machine is turned on and while printing each ink may be used for protecting the print head and maintaining print quality 1 4 Special Tools Name Tool No Application Remarks FLOIL KG 107A QY9 0057 000 To be applied to the sliding portions of the In common with the carriage shaft lift cam shaft and machine s 520 sliding portions gears MOLYKOTE PG 641 0562 000 To be applied to the Open button sliding In common with the portion 1950 1 5 Serial Number Location On the carriage flexible cable holder visible on the right of the carriage after the machine is turned on the scanning unit is opened and the carriage moves to center To the table of contents To the top lt Part 1 1 MAINTENANCE 1 3 2 LIST OF ERROR DISPLAY INDICATION Errors and warnings are displayed by the following ways 1 Operator call errors are indicated by the Alarm LED lit in orange and the error and its solution are displayed on the LCD in text and by icon 2 Warnings during printing from a computer are displayed on t
72. ot completely closed High density image printing 10 B Print results Display on E the LCD Nin In the high humidity Image environment scanning Improper trimming Card Direct printing in Layout print Photos taken with a orientation difference of an image between the LCD and a printout Fax received in the Improper machine settings Improper machine a fax machine is in a mode Spots on a scanned Glossy photo original DoCoMo mobile phone condition at reception of Fax received in the At reception of a fax the other than the FAX mode Fax received in the Pressing of the Stop Reset button to clear an error is done with the inner smeared cover open the print immediately after ink is ejected on paper is scratched by the bottom of the inner cover resulting in smeared print completely When a glossy photo is Do not strongly press strongly pressed on the the photo on the platen platen glass the photo glass Spots appear on the scanned image though there is no such will stick to the glass Clean the platen glass and the stuck points are to eliminate any spots on the scanned as spots moisture original document For photos in general both the thumbnail and the original image are in landscape The phenomenon is left as Print result differs is from what is displayed on the LCD However
73. print head and optional units Electromagnetic radiance VCCI FCC IC CE Mark A Tick CCC EMC Gost R SASO Electrical safety UL C UL CB Report CE Mark GS Gost R SASO CCC SPRING Related standards Machine Adapter Environmental regulations RoHS EU WEEE EU Korea Package Recycle Law Green Point Germany Energy Star Eco Mark Law on Promoting Green Purchasing PTT JATE FCC Part 68 IC CS 03 CRT21 etc On the chassis on the right of the carriage in the print head replacement position visible when the scanning unit Serial number location I Is open 2 Available automatic detection by optical method and dot count enabled at default Paper type detection Not available I I Avallable automatic or manual alignment via the driver Maintenance tab or via the operation panel button in Print head alignment Direct Printing automatic alignment at default Only for CD DVD printing supported regions lt ADF gt 3 22 A4 or LTR Max 35 sheets 75 g m2 paper up to 5 mm high ADF capacity LGL Max 30 sheets 75 g m2 paper up to 4 mm high Other sizes Max sheet Scanner Type Flat bed scanner and ADF Sensor type CCD Charge Coupled Device 2 400 dpi 600 dpi dual Optical resolution 2 400 x 4 800 dpi max Scanning resolution software 19 200 x 19 200 dpi max interpolation D Grayscale 48 bit 8 bit Gradation input output I Color 48
74. rrection VIVID Photo Optimizer PRO Noise reduction Face brightener Image function optimizer Image adjustment Brightness contrast color hue skin tones function oD2 OY IlIWCL LU 3 23 Memory card drive Supported memory card Image processing function Image retrieval function Available date Sepia Simulate illustration No effects Ver 1 00 compliant DPOF Index printing printing of an image the specified number of copies printing of the specified image s printing with the shooting date single photo multi photo all photo printing photo per page borderless with borders only with borders for plain paper Index printing 6 24 35 80 photos per page Layout printing Print layout 2 4 8 photos per page borderless with borders Half borderless with borders with without lines Card Direct Printing Album 4 photos per page right left Mix 3 types for A4 LTR Sticker printing 16 stickers Information print Exif information print 64 87 seconds with the following conditions and settings A photo from a 5 mega pixel digital camera 4 x 6 borderless Photo Paper Plus Glossy Throughput Standard print quality Process from pressing the printing start button to ejecting paper Default selections based on the printer settings 10x 15 4 x 6 Photo Paper Pro Photo Paper Plus Glossy Photo Paper Plus Semi gloss Glossy Photo Paper
75. rs of the platen glass when the adjustment At document feed base cover is closed replacement T 5 C 8 C S 5 gt gt co oO 08 RC o n mM n lt a o 0 gt 8 4 5 e oC e H C e 5 e e m e gt et 2 e C C c e C lt N O2 BJ 8 5 Note DO NOT loosen the red screws at both ends of the carriage shaft securing the print head position as they are not re adjustable The red screws securing the paper feed motor may be loosened only at replacement of the paper feed motor unit Only for CD DVD printing supported regions 2 Periodic maintenance No periodic maintenance is necessary 3 Periodic replacement parts There are no parts in this machine that require periodic replacement by a service engineer 4 Replacement consumables There are no consumables that require replacement by a service engineer 1 2 Customer Maintenance Adjustment Th Purpose Tool od Print head alignment At print head replacement To ensure accurate dot placement Machine buttons 3 min Computer automatic settings via the MP driver LO f f 1 1 Print head cleaning When print quality is not satisfying To improve nozzle conditions Machine buttons min Computer
76. ssette according to the Feed Switch print head alignment setting Roller cleaning Set 3 or more sheets of A4 or letter size plain paper in the ASF or cassette to be mx m plate cleaning Fold a sheet of A4 or letter size plain paper in half then open it Set the paper in the ASF with the opened surface facing up Prevent paper abrasion head to paper distance setting Adjust contrast 6 Service mode Function Procedures Remarks Service test print See Service mode operation procedures below Set a sheet of A4 or letter size paper Model name For print sample see 3 4 Verification Items 1 Destination Service test print lt Service test print sample gt ROM version USB serial number Waste ink amount CD DVD sensor correction value Ink system function check result CD DVD sensor correction result EEPROM information print Model name See Service mode operation procedures below Set a sheet of A4 or letter size paper Destination ROM version Waste ink amount Print information Error information EEPROM initialization See Service mode operation procedures below The following items are NOT initialized and the shipment arrival flag is not on USB serial number Destination settings Waste ink counter CD DVD correction value Waste ink counter reset See Service mode operation procedures the
77. t the paper source to the ASF and press the Menu button Select Maintenance Settings Maintenance then Roller cleaning 5 The paper wipes off ink from the sub rollers Occurrence level A The symptom is likely to occur frequently Caution required B The symptom may occur under certain conditions but likeliness is assumed very low in practical usage C The symptom is unlikely to be recognized by the user and no practical issues are assumed To the table of contents To the top lt lt 2 4 gt 2 14 Part 3 APPENDIX 3 PIXMA MP830 SPECIFICATIONS Machine Type Desktop serial color inkjet printer Paper feeding method Auto sheet feed ASF cassette automatic duplex printing CD DVD printing Resolution 9 600 x 2 400dpi Max 4 x 6 borderless printing Approx 36 sec standard mode PP 101 Full Page SCID No 2 Camera Direct printing Approx 57 sec 4 x 6 borderless PP 101 default settings For reference Throughput target value Fast Standard Black Fine Black 30ppm 15 0ppm Color Fine Color 24ppm 11 7ppm Printing direction Bi directional uni directional Print width Max 203 2mm 215 9mm in borderless printing USB 2 0 Hi Speed for a computer Interface l M Direct print port for a digital camera ASF stacking capacity Plain paper Max 13mm Approx 150 sheets of 64g m paper 2 Cassette sacking
78. ther Error Messages Message on the LCD Cause Solution The selected paper cannot be fed from The paper type being used is not supported for Change the paper source to the ASF cassette Change the paper source paper feeding from the cassette Cannot specify the followings together The error message is displayed for a while then Change one of the settings the LCD automatically returns to the display before the error occurrence Settings made conflict each other Device memory is full Cannot continue process Reduce the number of photos to print Reduce the amount of data to be printed or print from a computer The memory is not sufficient to do the print job Failed to scan Either document cannot The machine failed in scanning the document for Press the OK button to clear the error The LCD scanned or is not placed on the platen Fit to page copy or photos or films were not automatically returns to the display before the glass recognized in pre scanning error occurrence Press lt gt The Black button was pressed but it is invalid A temporary error Press the Color button to lt gt Color button icon continue the operation Press lt gt The Color button was pressed but it is invalid A temporary error Press the Black button to lt gt Black button icon continue the operation Tere are no photos in memory card image files are not in the memory card
79. tion Not used in servicing Orange at odd numbers Alarm Note If the Stop Reset button is pressed 16 or more times the Alarm LED orange or COPY button green lights steadily without any changes At the end of the service mode press the ON OFF button The paper lifting plate of the sheet feeder unit will be raised 1 43 Destination settings procedures In the destination settings mode press the Stop Reset button the specified number of time s according to the destination listed in the table below and press the ON OFF button Time s LED indication Destination CD DVDprint 0 times Green COPY change of the destination Itme Orage Alam Japan Supported 2times Green COPY Korea JNesppoted 00 3times Orange Alam US jJNesppotd 4times Green COPY Europe Supported Stimes Orange Alarm Australia Supoted 6times Green COPY Asa Supported 0 7 mes Orange Alarm China 8times Green COPY jSwpotd 00000 K Orange Alarm Return to the menu selection 0 Note After setting the destination without logic board replacement be sure to initialize the EEPROM Without EEPROM initialization the destination settings may not be valid Confirm the model name and destination in service test print or EEPROM information print See 3 4 Verificati
80. to the service mode menu selection 1 44 2 The LF correction pattern for the selected paper is printed 3 In the printout select the Pattern No in which streaks or lines white or black are the least noticeable press the Stop Reset button the same number of time s as the selected Pattern No then press the ON OFF button Note If plain paper other than the 6 kinds specified in the table in step 1 is used select the Pattern No 0 zero leave the Stop Reset button untouched and press the ON OFF button Each time the Stop Reset button is pressed the Alarm LED and the COPY button light alternately Alarm in orange and COPY in green If the Stop Reset button is pressed 3 times or more then the ON OFF button is pressed the machine returns to the service mode menu selection 1 45 4 The LF correction value is written to the EEPROM and the machine returns to the service mode menu selection Note The LF correction value 0 1 or 2 can be confirmed in EEPROM information print Waste ink amount setting procedures Set the waste ink amount data to a replaced new EEPROM after the logic board is replaced in servicing 1 Before replacement of the logic board ass y check the waste ink amount in EEPROM information print See 3 4 Verification Items 2 EEPROM information print 2 In the waste ink amount setting mode press the Stop Reset button the specified number of time s according
81. ts NNNM Due to ink mist attached Clean the ASF sub rollers The machine has been used for a long period of time with the ASF cover closed before printing is performed using the ASF to the ASF sub pick up rollers see 3 for details If printing is done from the cassette with the ASF cover closed ink mist is kept inside the machine attaching to the ASF sub pick up rollers Since the sub rollers usually do not contact the paper ink mist can easily accumulate especially during printing on small sized paper which never contacts the sub rollers When 10 sheets of paper are set in the SG 101 Straighten the paper Paper feeds at an Paper feeding from the l Set 5 or less sheets of angle ASF ADE dndi tey war paper in the ASF A margin appears significantly the M 10 sheets max setin warping portions of on printouts the ASF paper get over the cover guide not being aligned along the guide properly Due to decrease of the friction coefficient and inaccurate print head alignment Uneven printing at the trailing edge of paper In the low temperature and low humidity environment Perform Manual print head alignment Uneven printing at the bottom of the Perform Bottom plate paper cleaning Print smeared When the inner cover is When printing on paper Close the inner cover Printing gets 2 11 jJ J C 1 n
82. unit removal Remove the screw and disconnect the flat cable My n 1 28 19 Scanner stop arm removal Shift the both left and right stopper outward then lift the Scanner Stop Arm 1 29 20 Scanner stopper removal While holding the stopper perpendicular to the scanner unit slide the stopper in the direction indicated by the arrow and remove it from the scanner unit 21 Cable holder sheet position The cable holder sheet is attached to the prescribed location with double sided adhesive tape 7 22 Scanner unit removal On the logic board remove the flat cable from CN602 and remove the core On the logic board remove the flat cables from CN801 and CN802 then remove 2 screws On the logic board remove the harness from CN702 Remove the ground wire and core 1 30 Slide the left of the scanner unit in the direction indicated by the arrow 2 in the photo then slide the scanner unit in the direction of the arrow 3 and remove it E 1 31 23 Main case unit removal Remove the 4 screws Disconnect the solenoid connector and lift the main case unit 24 Base case printer unit wiring 1 32 1 33 1 34 1 35 25 Logic board ass y removal Remove all the flat cables and harnesses from the logic board Remove the 7 screws Pa et a i p H
83. urn cassette plain paper High Resolution Paper amp Matte Photo Paper Photo Paper Pro amp Photo Paper Plus Glossy amp Photo Paper Plus Semi gloss Glossy Photo Paper postcard Fax 51 Transmission count monochrome color 52 Transmitted pages 53 Reception count 54 Received pages 55 Communication speed Ist line 33 6 31 2 28 8 26 4 24 0 21 6 19 2 16 8 14 4 12 0 9 6 7 2 4 8 2 4 kbps 2nd line TC14400 TC12000 TC9600 TC7200 9600 7200 4800 2400 bps The number of communication pages at each communication speed is indicated in hex 56 Print head temperature BK 57 Print head temperature CL 58 Inside temperature 59 Line inspection information not used in servicing HDEEPROM 60 Version 61 Serial number 62 Lot number 63 Print head ID 64 Ink ejection level PBK BK Y M M2 C C2 Scan error history 65 The last 2 errors including user errors and copy scan errors Even if the same errors occur they are recorded individually Fax user error history 66 The last 2 errors Fax service error history 67 The last 2 errors 1 52 3 Fax report User report output The user report can be output manually by user operation or automatically via the user data settings Reports manually output by user operation x CRepr 0 0 One touch speed dialinglist 00000000 Press the FAX button then Menu button Using the right or left cursor button Coded speed dialing
84. user Perform Bottom plate cleaning from the MP driver or via the operation panel up to 3 1 5 B Print results Scratches on paper PP 101D PP 101 PR 101 SG 101 etc PP 101D PP 101 PR 101 SG 101 etc Paper feeding from the ASF Multiple number of sheets loaded Paper feeding from the cassette 2 If soiling on the paper still remains after 3 times of Bottom plate cleaning wipe the platen rib s and their surroundings with a cotton swab If the phenomenon persists after conducting 1 and 2 servicing is required Service Wipe any soiling or dirt off from the sheet feed unit and the bottom case unit ribs Scratches on the PF return lever due to paper feeding from the cassette and duplex printing path Change the paper feeding method from the cassette to the auto sheet feeder Paper is scratched Marks appear on printed paper If automatic duplex printing is performed cancel it and by setting only a single sheet of paper in the auto sheet feeder manually print each side of paper When multiple sheets of paper are set the back side of paper being picked up scratches the front side of paper beneath especially where the paper feed Set only a single sheet of paper in the auto sheet feeder rollers contact when picking up the paper Print results C Print results Print results 9 B Print resul
85. waste ink amount is 7 or more replace the below ink absorber kit L LC o y F 202 lt 0 1 42 Destination settings See Service mode operation procedures below LF correction See Service mode operation procedures below Button and LCD test See Service mode operation procedures below ink amount setting Service mode operation procedures below Note At the end of the service mode press the ON OFF button The paper lifting plate of the sheet feed unit will be raised Initialize EEPROM after the destination settings Service mode operation procedures 1 With the machine power turned off while pressing the Stop Reset button press and hold the ON OFF button DO NOT release the buttons The COPY button lights in green to indicate that a function is selectable 2 While holding the ON OFF button release the Stop Reset button DO NOT release the ON OFF button 3 While holding the ON OFF button press the Stop Reset button 2 times and then release both the ON OFF and Stop Reset buttons Each time the Stop Reset button is pressed the Alarm LED and COPY button light alternately Alarm in orange and COPY in green starting with Alarm LED 4 When the COPY button lights in green press the Stop Reset button the specified number of time s according to the function listed in the table below Each time the Stop Reset button is pressed the Alarm LED and COPY button light a
86. were not sufficient the photos were considered as a single JPEG file and the file became too large Photo scan error Photo size is too large Leave at least 10mm between photos 2 5 Warnings Warning Message on the LCD Solution Low ink The following ink is low Continue Select Yes and press the OK button Icon of each ink tank gt Printing starts and it is indicated on the LCD Yes No Select No and press the OK button Printing is cancelled and the LCD returns to the display immediately before printing was attempted In Camera Direct Printing only Yes can be selected If the print head temperature does not fall the error code When the print head temperature falls the error is 5200 1s displayed indicating the print head temperature automatically cleared rise error Note Print head temperature rise If the print head temperature exceeds the specified limit when the scanning unit printer cover is opened the carriage does not move to the ink tank replacement position Protection of excess rise of If the print head temperature does not fall the error code the print head temperature exceeds the specified limit the print head temperature 5200 is displayed indicating the print head temperature an intermission is inserted during printing Restrictions on paper The current paper cannot be set Change the size and type Re select the supported paper type and s
87. without graininess at the maximum resolution of 9 600 dpi x 2 400 dpi which is equal to that of a 6 color machine Printing at the minimum distance of 1 9600 inch between the dots High speed print and copy Print speed Approx 36 sec in 4 x 6 borderless printing standard mode Photo Paper Plus Glossy full page SCID No 2 For reference 30 ppm in monochrome printing and 24 ppm in color printing Copy speed 20 cpm in monochrome copy and 24 cpm in color copy New functionality in Direct Printing same as the MP800 s Plain paper is now usable in Camera Direct Printing from a digital camera or digital video camera if both support PictBridge File numbers and shooting information can be printed on the images Optimization of photos taken by a mobile phone Minimizes jaggies in printing a low resolution photo taken by a mobile phone Writing to a memory card The memory card can be set to the Read only or Read Write mode Slide show To the Single photo print menu the slide show function has been added to display photos from the memory card one by one automatically Red eye correction Selects red area from an image and detects and corrects the red eye automatically Face brightener Perceives a person s face automatically and adjusts its brightness Index printing Printing like a 35 mm negative film is possible Sophisticated and smooth design Sophisticated and classy ADF integrated all in one design

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