Canon PIXMA iP2000 Service manual
Contents
1. inking Error Corrective action 2 times Paper out Set paper and press the Resume Cancel button to feed the paper 3 times Paper jam Remove the jammed paper and press the Resume Cancel button 4 times Ink tank not installed Re install the ink tanks and close the front cover 5 times Print head not installed or failure has After confirming that the print head is for the occurred in the print head iP2000 QY6 0054 re install the print head and Non supported print head see page 4 close the front cover installed or print head EEPROM data is If not recovered with the print head installed abnormal power the printer off and on 8 times Waste ink absorber full or platen waste ink Pressing the Resume Cancel button will exit the absorber full warning approx 95 of the error and enable printing maximum capacity 9 times Non supported digital camera or digital After removing the cable between the printer and video camera is connected the camera press the Resume Cancel button and re connect the cable If the error is not resolved the connected camera may not be supported for Camera Direct Printing Check that a supported camera is connected 3 2 Service Call Error LED Blinking in Orange and Green Alternately Error Corrective Action 2 times Carriage error Turn the printer off and on again If the error is not resolved replace the printer 3 times LF error Turn the printer off and on agai2. Resetting the main waste ink counter 0 Time s LED Function Remarks 0 times Green Power off When the print head is not installed the carriage returns and locks in the home position 1 time Orange Service test print 2 times Green EEPROM information print 3 times Orange EEPROM initialization 4 times Green Waste ink counter resetting Proceed to the step 5 and follow the Waste ink counter reset procedures 5 times Orange Destination settings Proceed to the step 5 and following the Destination settings procedures 6 times Green Print head deep cleaning 7 to 9 times Orange Not used in servicing 10 times Green Return to the menu selection After the function menu is selected press the Power button The LED lights in green and the selected function is performed When the operation completes the printer returns to the menu selection mode automatically lt Waste ink counter reset procedures gt In the waste ink counter resetting mode press the Resume Cancel button the specified number of time s according to the ink counter reset value listed in the table below and press the Power button Time s LED Waste ink counter value O times Green Reset the main waste ink counter 0 1 time Orang Reset the platen waste ink counter 0 2 times Green Re set the main waste ink counter value to 50 lt Destination settings procedures gt
3. lt Possible problems with this function gt Smearing on the address side of postcards in continuous borderless printing on the message side gt Perform bottom plate cleaning and clean the ribs on the platen Smearing on the backside of paper in continuous borderless printing gt Perform bottom plate cleaning and clean the ribs on the platen Ink mist on the platen gt Perform bottom plate cleaning and clean the ribs on the platen 2 2 types of paper path feeding paper feeding from the ASF and front sheet feeder The printer has 2 paper feeding methods from the ASF and from the front sheet feeder Paper feeding from the front sheet feeder does not support paper size smaller than A5 Camera Direct Printing and printing on the back side of paper in duplex printing lt Possible problems with this function gt No paper error due to incorrect Paper Feed switch setting such as when the Resume Cancel button is pressed after Paper Feed switch setting Printer driver default setting Paper Source is set to Paper Feed Switch Printer s Paper Feed switch default setting ASF Paper feed setting priority Printer driver setting over printer s Paper Feed switch setting Paper feed problem due to incorrect paper size setting the front sheet feeder supports only A5 or larger sized paper 3 Remaining ink level detection function The printer has a function to detect the remaining ink level Default setting ON
4. procedures below 3 When the folded ridge of the ejected paper is NOT soiled cleaning is completed If it is soiled repeat the steps 1 and 2 If soiling on the paper persists after the bottom plate cleaning is performed 3 times manually clean the platen ribs with a cotton swab Nozzle check pattern printing See Standalone printer operation below Also available from the printer driver s Maintenance tab Print head alignment 1 Perform from the printer driver s Maintenance tab 2 According to the printout set the optimum values Standalone printer operation 1 Turn on the printer 2 Press and hold the Resume Cancel button until the LED blinks the specified number of times listed in the table below and release it The operation starts LED blinking Operation Remarks 1 time Print head manual cleaning 2 times Nozzle check pattern printing 3 times Paper feed roller cleaning 4 times Unspecified 5 times Bottom plate cleaning 6 times Unspecified 4 2 Service Mode Function Procedures Remarks EEPROM information print Destination ROM version Waste ink amount Total number of sheets fed See Service mode operation procedures below Set a sheet of A4 letter or larger sized paper For print sample see APPENDIX 2 iP2000 EEPROM INFORMATION PRINT SAMPLE EEPROM initialization See Service mode operation The
5. Detection method Dot counting Counted for each BK CL ink tank CL tank The remaining ink level is detected by total counted dot values of 3 colors of ink Display method Displayed on the Status Monitor at 3 levels listed below for each BK CL ink tank Level 1 Half level of remaining ink level Approx 4096 of ink remaining Level 2 Indication of mark Approx 10 of ink remaining Level Indication of mark Remaining ink level is unknown ink may be used up anytime Note Remaining ink detection function displays the status only and does not cause errors Accuracy The margin of error of detection accuracy is 10 in normal printing The margin of error is likely to be large in the following specific print patterns When printing continuously using any one of the CMY colors of ink gt As the remaining ink level is calculated by total counted dot values of 3 colors of ink if any of the C M Y inks is heavily consumed the margin of error for remaining ink increases When performing continuous BK solid printing gt With continuous printing ink flow from the tank to the ink chamber can be interrupted after which ink remains unused in the tank Reset procedure Perform the following operations from the printer driver s Maintenance tab 1 In Low Ink Warning Setting enable Display low ink warning 2 In Ink Counter Reset reset the applicable ink counter s Note Be sure to reset the ink counter from the printer driver s Maint
6. check the following values D Main waste ink counter PD Platen waste ink counter 2 Replace the applicable waste ink absorber s 3 Reset the waste ink counter For waste ink counter resetting procedures see 4 ADJUSTMENT SETTINGS 4 2 Service Mode 14 8 PRODUCT TECHNICAL INFORMATION 8 1 FAQ Problems specific to the iP2000 and corrective actions No Function Phenomenon Possible Call Claim Corrective action Cause 1 A Installation Carriage error LED blinks LED blinks alternately in orange and Remove the packing material fixing the The user may not have removed the alternately in orange and green green 2 times carriage error carriage packing material at unpacking and 2 times installation Although a caution sheet is packaged together with the printer the user may not have noticed it Note Even if the packing material remains no parts are damaged 2 Ink tank installation error LED blinks in orange 4 times ink Open the access cover and install the ink Since the user did not seat the ink tanks LED blinks in orange 4 times tank installation error As this tanks properly completely at unpacking installation or occurs at printer installation the user ink tank replacement the ink tank cannot recognize the error contacts the main case 3 B Paper No paper feeding due to Paper out error 1 Perform roller cleaning from the printer The pa
7. iP1500 2 PRODUCT SPECIFICATIONS 2 1 Printer Main Unit Specifications Paper feeding method Resolution Printing speed ASF Printing direction Draft mode print dut Print width Interface Supported print head Number of pages that can be printed CL Stacking capacity ASF front sheet feeder Plain paper Glossy Photo Paper GP 401 Photo Paper Pro PR 101 Photo Paper Plus Glossy PP 101 Photo Paper Plus Double Sided PP 101D Manual duplex printing is supported Photo Paper Plus Semi gloss SG 101 Trans parency CF 102 Photo Stickers PS 101 Borderless printing Detection function Cover open ASF and front sheet feeder 4 800 x 1 200 dpi max Draft Standard BK FINE_BK 20 ppm 14 4 ppm CL FINE CL 14 ppm 7 3 ppm Bi directional Uni directional automatically switched according to print data and print mode 50 duty 203 2 mm 8 inches 216 0 mm 8 5 inches in borderless printing USB 2 0 Full Speed only Service part QY6 0054 000 Approx 170 pages SCID No 5 pattern default print mode Approx 520 pages SCID No 5 pattern default print mode Approx 300 pages 1 500 character pattern default print mode Max 13 mm Approx 150 pages of 64 g m 10 sheets or less 4x6 Credit Card 20 sheets or less LLL Ll 10 sheets or less 4x6 20 sheets or less 10 sheets or less 4x6 20 sheets or less 10 sheets orless _ A4 LTR 1Osheets
8. on arrival at user Print head replacement BK Approx 0 42 g Timer cleaning 24 hours to 3 months CL Approx 0 52 g APBIOXS OO Cleaning when the print head is not capped at printer power on Ink tank replacement BK Approx 0 57 g CL Approx 0 62 g PDPIOXSDU Print head deep cleaning BK Approx 1 50g Timer cleaning 3 months or more CL Approx 2 35 g EPI s p 5 Print head alignment The printer has a print head alignment function print head position adjustment function As it is not necessary to perform print head alignment at setup or installation of the printer the function is only briefly introduced at installation Print head alignment This is a function to correct displacements between the nozzle lines of the print head and incorrect print position at bi directional printing The adjustment is conducted using the printed head position adjustment pattern Print head alignment between black even and odd nozzles Print head alignment between cyan even and odd large nozzles Print head alignment between magenta even and odd large nozzles Print head alignment between cyan even and odd small nozzles Print head alignment between magenta even and odd small nozzles Print head alignment in bi directional black printing Print head alignment of large nozzles in color bi directional printing Print head alignment between black and photo black nozzles 18 l Print head align
9. period where printing stops 19 ASF feed pages total plain paper High Resolution Paper amp Matte Photo Paper Photo Paper Pro amp Photo Paper Plus Glossy amp Photo Paper Plus Semi gloss Glossy Photo Paper postcard envelope 20 U turn cassette feed pages total plain paper High Resolution Paper amp Matte Photo Paper Photo Paper Pro amp Photo Paper Plus Glossy amp Photo Paper Plus Semi gloss Glossy Photo Paper 21 Camera Direct print pages total 22 Borderless print pages total 23 L size amp 4x6 print pages 24 2L size amp 5x7 print pages 25 Print head temperature BK CL 26 Inside temperature 27 Line inspection information HDEEPROM 28 Version 29 Serial number 30 Lot number 31 Print head ID 32 Ink ejection level BK C M Y C2 M2 Y2 21
10. 01 09 27 18 30 CL 2001 09 27 18 30 CH 00002 DC BK1 040 CL 000 IC BK1 00001 C 00001 M 00001 Y 00001 P_ON S 00009 h 00005 REG 1 UR A BKoe 01 B Coe 01 C Moe 01 D SCoe 01 E SMoe 01 F BKbi 01 G CLbi 01 H BK PCBK 01 I SCLbi 01 J C SC 01 K M SM 01 WP 00024 CDIN LG 000 PB 000 MSD 015 11 00083 PP 00035 HR MP 00003 PR SP SG 00000 GP 00000 PC 00000 EVN 00000 UCPAGE AII 00083 PP 00035 HR MP 00003 PR SP SG 00000 GP 00000 CDPAGE AII 000 EDGE 00083 L 00000 2L 00000 Head TempBK 18 5 Head TempC 17 5 Env Temp 30 0 FF 3F 3F 3F HDEEPROM V0001 SN 0000 0EA5 LN 00000 00000 00001 00003 00013 00017 00015 ID 03 IL BK 000 C 01 M 000 Y 01 C2 01 M2 01 Y2 01 Printed items 1 Model name 2 ROM version 3 Connected I F USB1 4 Waste ink amount Platen waste ink amount 5 Installation date 6 Operator call service call error record 7 Last printing time 8 Purging count manual deep cleaning timer dot count ink tank or print head replacement 9 Cleaning time BK CL 10 Print head replacement count 11 Number of times the dot count values are reset pigment BK1 CL 12 Total ink consumption pigment BK C M Y 13 Power on count soft hard 14 Print head alignment by user 15 User print head alignment values Bkoe Coe Moe SCoe SMoe BKbi CLbi BK PCBK SCLbi C SC M SM 16 Wiping count 17 Camera Direct Print supported device connection count PictBridge legacy 18 Longest
11. In the destination settings mode press the Resume Cancel button the specified number of time s according to the destination listed in the table below and press the Power button Time s LED Destination 0 times Green No change 1 time Orang Japan e 2 times Green Other than Japan 4 3 times Orang Other than Japan LTR e 5 EXTERNAL VIEW PARTS LIST 5 1 External Parts Power Supply Unit Logic Board Ass y c 2 N 1 LO 10 Parts List Key Part Number Rank Q ty Description Remark m QY6 0054 000 K 1 PRINT HEAD B 1 QC1 5041 000 J 1 PAPER SUPPORT TRAY 2 QC1 5040 000 J 1 PAPER SUPPORT 3 QM2 1674 000 J 1 UPPER COVER UNIT 4 QC1 5038 000 J 1 SIDE COVER L 5 QC1 5039 000 J 1 SIDE COVER R 6 QC1 5055 000 J 1 PANEL COVER R 7 QC1 5056 000 J 1 PANEL COVER L 8 QC1 5037 000 J 1 ACCESS COVER 9 QM2 1735 000 l 1 LOGIC BOARD ASS Y 10 QC1 5042 000 J 1 OUTPUT TRAY 11 QC1 5043 000 J 1 EXTENTION OUTPUT TRAY 12 QC1 5052 000 J 1 OUTPUT TRAY HOLDER 13 QM2 1672 000 J 1 BASE COVER UNIT 14 QM2 1673 000 J 1 FRONT COVER 15 1 0927 000 l 1 AC ADAPTER 100 120V 50 60HZ LV QK1 0930 000 N 1 AC ADAPTER 220 240V 50 60HZ HV EUR ASIA AU KR HK GB EUM 16 QC1 5005 000 J 1 EMBLEM E B QC1 5009 000 J 1 EMB
12. LEM J B 17 QC1 5111 000 J 1 PIXMA LABEL E 18 QC1 5104 000 l 1 TIMING SLIT STRIP FILM B 19 QC1 5106 000 1 TIMING SLIT STRIP FILM SPRING 20 QC1 5080 000 J 1 PAPER FEED GUIDE COVER 21 QM2 1678 000 l 1 CAP UNIT 22 QC1 5024 000 l 1 BLADE LOCK LEVER 23 QM2 1676 000 l 1 BLADE UNIT 24 QC1 5022 000 l 2 INK ABSORBER1 25 QC1 5105 000 l 2 INK ABSORBER2 26 QC1 5023 000 1 ABSORBER3 27 QC1 5021 000 l 1 INK ABSORBER4 28 QC1 5020 000 1 INK ABSORBER5 29 QC1 5007 000 1 PLATEN ABSORBER S1 XA9 1493 000 G SCREW TP M3x8 FOR UPPER CASE UNIT A FOR PRINT UNIT S2 XB6 7300 805 G SCREW TP BH3x8 FOR PRINT UNIT FOR AC ADAPTER FOR BASE COVER UNIT S3 XB1 7300 605 G SCREW MACHINE WASHER HEAD M3x6 A FOR LOGIC BOARD ASS Y Power cables QH2 2720 000 S 1 CORD POWER 120V LAM LV A QH2 2724 000 S 1 CORD POWER 100V 120V JP B QH2 2725 000 S 1 CORD POWER 100V 120V A QH2 2726 000 S 1 CORD POWER 220V 240V A QH2 2727 000 S 1 CORD POWER 220V 240V AU A WT3 5156 000 s 1 CORD POWER 220V 240V GB HK A WT3 5160 000 s 1 CORD POWER 220V 240V KR A WT3 5182 000 s 1 CORD POWER 220V 240V CHN A A In common with the iP1500 and iP1000 B In common with the iP1500 11 6 TROUBLESHOOTING FLOWCHART 6 1 Printer Main Unit Troubleshooting Flowchart how to confirm printer operation at refurbishment Service mode Service Call Error No See 4 2 Service Mode for details Yes Open front cov
13. enance tab after replacing ink tanks 17 lt Possible problems with this function gt Due to user error the actual remaining ink level does not match the indicated remaining ink level resulting in ink out etc User error Forgetting to reset the ink counter ink counter reset other than when replacing ink tanks Due to the specific print pattern the actual remaining ink level does not match the indicated remaining ink level resulting in ink out Specific print pattern Continuous printing using any one of the CMY colors of ink continuous BK solid printing etc 4 Print head deep cleaning The printer has a print head deep cleaning refreshing function Print head deep cleaning refreshing This is a deep cleaning function in order to resolve print failure due to ink clogging the print head The black ink is pigment based and clogs easier than other dye based ink Perform from the printer driver s Maintenance tab lt Possible problems with this function gt Excessive ink consumption when conducting print head deep cleaning repeatedly The amount of ink used is approx 10 to 15 times the normal manual cleaning amount lt Reference gt Cleaning types amount of ink used and time required BK and CL ink drawing is simultaneously performed Cleaning type Amount of ink used Time required Manual cleaning BK Approx 0 12 g Dot count cleaning CL Approx 0 14 g PRION AE SRE Cleaning
14. er and install print head Service Call Error o lt Service test print check items gt See APPENDIX 1 SERVICE TEST PRINT 1 PRINT SAMPLE See 4 2 Service Mode for printing method 1 Non ejection of ink Yes NG 2 Top of form Off the paper NG 3 Vertical lines Not connected NG 4 Gray area White lines uneven density NG Main waste ink counter less than 7 Visually check the platen waste ink absorber and replace it if it is soiled EEPROM initialization Power off lt Note for normal printer refurbishment gt At end of refurbishment set the printer to the default shipment conditions with the paper lifting plate in the raised position and the carriage locked in the print head replacement position following the steps below 1 Install the print head and while pressing and holding the Power button connect the AC plug After the LED lights in green with the Power button still pressed press the Resume Cancel button 2 times and release both the Power and Resume Cancel buttons Each time the Resume Cancel button is pressed the LED lights alternately in orange and green starting with orange 2 Press the Resume Cancel button 4 times and then press the Paper Feed switch 2 times The shipment inspection pattern is printed and the EEPROM is initialized 3 After removing the print head press the Paper Feed switch 2 times to turn off the printer The paper lifting plate is rai
15. following items are NOT initialized procedures below Destination settings Waste ink counters Waste ink counter reset See Service mode operation procedures below The following 3 methods are available Re setting the main waste ink counter value to 50 Resetting the platen waste ink counter 0 Destination settings See Service mode operation procedures below Print head deep cleaning See Service mode operation procedures below lt Service mode operation procedures gt 1 2 5 With the front cover closed and the printer power turned off while pressing the Resume Cancel button press and hold the Power button DO NOT release the buttons The LED lights in green to indicate that a function is selectable While holding the Power button release the Resume Cancel button DO NOT release the Power button While holding the Power button press the Resume Cancel button 2 times and then release both the Power and Resume Cancel buttons Each time the Resume Cancel button is pressed the LED lights alternately in orange and green starting with orange During initial operations the LED blinks in green When the LED light sin green press the Resume Cancel button the specified number of time s according to the function listed in the table below Each time the Resume Cancel button is pressed the LED lights alternately in orange and green starting with orange
16. g Note Not Blue Angel compliant 2 2 Product Life Specified print volume or the years of use whichever comes first 3 years of use Print volume 4 000 pages Black 2 000 pages A4 standard mode 1 500 character pattern Color 1 200 pages A4 7 5 duty per color pattern 120 pages A4 photo borderless printing 80 pages 4 x 6 photo borderless printing 600 pages Postcard photo borderless printing Note The above print volume breakdown is estimated using average user consumption patterns 2 3 Print Head Specifications Type 4 color integrated type ink tank separate type Print head BK 320 nozzles in 2 vertical lines C MIY 128 nozzles in 2 vertical lines per color Ink droplet BK 30 pl CL 5 pl 2 pl Ink color BK pigment based ink CL Y M C high brilliance Ink tank BCI 24 Black BCI 24 Color Weight Approx 58g excluding ink tanks Supply method Service part excluding ink tanks Part number QY6 0054 000 Print head life 4 000 pages Same as the printer main unit Note The print head is in common with the iP1500 Although the print head can be physically installed in the i350 i355 i250 i255 S300 S330 and iP 1000 series printers it is incompatible with and cannot be used in those models 3 ERROR DISPLAY Errors are displayed by the LEDs and ink low warnings are displayed by the Status Monitor 3 1 Operator Call Error LED Blinking in Orange
17. iP2000 SIMPLIFIED SERVICE MANUAL PRODUCT LIST PRODUCT SPECIFICATIONS ERROR DISPLAY ADJUSTMENT SETTINGS EXTERNAL VIEW PARTS LIST TROUBLESHOOTING FLOWCHART SPECIAL NOTES ON SERVICING IN ASIA PRODUCT TECHNICAL INFORMATION APPENDIX 1 SERVICE TEST PRINT 1 PRINT SAMPLE APPENDIX 2 iP2000 EEPROM INFORMATION PRINT SAMPLE SA 8 4e e meo QY8 13A1 000 Rev 00 August 6 2004 Canon Inc 1 PRODUCT LIST 1 1 Main Units Product name Canon Bubble Jet Printer iP2000 1 2 Options None 1 3 Consumables Product name Canon Ink Tank BCI 24 Black Canon Ink Tank BCI 24 Color Canon Ink Tank BCI 24 Black Twin Pack Canon Ink Tank BCI 24 Color Twin Pack Product code Sales territory 9318A001AA 9318A002AA 9318A003AA 9318A004AA 9318A005AA 9318A005AB 9318A008AA 9318A009AA 9318A010AA 9318A011AA 9318A012AA 9318A013AA 9318A014AA 9318A015AA 9318A017AA Product code Sales territory 6881A001AA 6881A002AA 6881A003AA 6881A004AA 6882A001AA 6882A002AA 6882A003AA 6882A004AA 6881A008AA 6881A009AA 6881A010AA 6881A011AA 6882A008AA 6882A009AA 6882A010AA 6882A011AA US CA LAM LVT LAM HVT EMB EMB ASA HVT AU KR GB JP TW HK CN EUM JPN EUR USA CAN ASIA AUST JPN EUR USA CAN ASIA AUST JPN EUR USA CAN ASIA AUST JPN EUR USA CAN ASIA AUST Remarks Remarks In common with the 200 S200x 5300 S330 i320 i350 1355 i250 i255 iP 1000 and
18. ment of small nozzles in color bi directional printing J Print head alignment between cyan large and small nozzles K Print head alignment between magenta large and small nozzles Perform from the printer driver s Maintenance tab At initial set up by the user notice to perform the print head alignment is displayed in the Status Monitor Possible problems with this function The line is not straight gt Perform print head alignment from the printer driver Printout is granulated gt Perform print head alignment from the printer driver 19 APPENDIX 1 SERVICE TEST PRINT 1 PRINT SAMPLE Check item 1 Non ejection of ink Total area of the sample below Check item 2 Top of form EEPROM information print gt See below for details C nozzle check pattern 5 pl M nozzle check pattern 5 pl Y nozzle check pattern 5 pl BK nozzle check pattern nozzle check pattern 2 pl nozzle check pattern 2 pl Y nozzle check pattern 2 pl Check item 3 Gray area TTT 2 5 Paper size 4 lt EEPROM information print gt r Model name ROM version E I Main waste ink absorber ink amount IP 2000 VXXX USB XXXXX D XXX X 20 APPENDIX 2 iP2000 EEPROM INFORMATION PRINT SAMPLE Print sample iPXXXX V1 03 IF USB 1 D 004 5 PD 000 0 ST 2001 09 27 18 30 ER ER0 1000 ER1 5100 ER2 0000 ER3 0000 LPT 2001 09 09 09 09 PC M 002 R 00 T 0001 D 009 C 000 CLT BK 20
19. n If the error is not resolved replace the printer 4 times Purge unit error Turn the printer off and on again If the error is not resolved replace the printer 5 times ASF cam sensor error Turn the printer off and on again If the error is not resolved replace the printer 6 times Internal temperature error Turn the printer off and on again If the error is not resolved replace the printer 7 times Waste ink absorber full or Replace the printer In waste ink absorber replacement perform platen waste ink absorber EEPROM information print to identify if the main and or platen full waste ink absorber should be replaced After replacement reset the applicable waste ink counter s 8 times Print head temperature Turn the printer off and on again If the error is not resolved rise error replace the printer 9 times EEPROM error Turn the printer off and on again If the error is not resolved replace the printer 13 times PF position error Turn the printer off and on again If the error is not resolved replace the printer 14 times PF cam sensor error Turn the printer off and on again If the error is not resolved replace the printer 17 times Motor driver error Turn the printer off and on again If the error is not resolved replace the printer 5 3 3 Ink Low Warning Ink low warnings are displayed by the Status Monitor only when the remaining ink level detection is enabled and no Status Monitor di
20. orless 10 sheets or less Printing on the front side of paper tin duplex printing can be iperformed from the front sheet 1 sheet 10 sheets or less 4x6 20 sheets or less Up to A4 LTR Available Remaining ink amount Print head alignment Acoustic noise level Fi Environmental requirements During operation Power supply Input voltage Frequency Power consumption Stand by status Available Detected by dot counting Reset by user operation Enabled gt at default Available 11 types pprox Temperature Humidity Temperature Humidity 5C to 35C 41F to 95F _10 to 90 RH no condensation s ss 0C to 40C 32F to 104F 5 to 9596 RH no condensation AC 100 to 127 V 50 60Hz LV AC 220 to 240 V 50 60Hz HV Approx 2 W 2 1 Printer Main Unit Specifications cont d External dimensions With the paper support and front sheet feeder Approx 418 W x 510 D x 315 H mm extended t With the paper support and front sheet feeder 418 W x 260 D x 169 H mm retracted Weight Approx 4 4 kg excluding the print head and ink tanks Related standards Electromagnetic radiance VCCI FCC IC CE Mark Taiwan EMC C Tick CCC EMC Korea nnn S RING Korea EK Environmental regulations RoHS EU WEEE EU Korea Package Recycle Law Green Point Germany Energy Star Eco Mark Law on Promoting Green Purchasin
21. ot reach the LF roller Resume Cancel button and the paper is not fed CG Paper jam Paper jam error When using the ASF remove the jammed As the LF roller slips on the paper the cannot be fed paper from the paper pick up side paper is not fed causing the jam error at Cannot print When using the front sheet feeder open paper ejecting the rear cover and remove the jammed paper 15 8 1 FAQ Problems specific to the iP1000 and corrective actions cont d No Function Phenomenon Possible Call Claim Corrective action Cause 8 B Image Smearing on printed side Smear on the printed side of paper 1 Correct the paper curl The edge of paper rises due when paper quality Cannot print properly 2 Change the paper thickness lever is curled causing the print head to rub Paper edge crease setting against the printed surface of paper 3 Recommend the user to conduct resulting in smearing printing in the print quality assurance area 9 B Smearing on the backside or lt Photo Paper Plus Double Sided gt 1 Perform bottom plate cleaning from When borderless printing is conducted address side of postcards Smears on the already printed side the printer driver continuously ink mist attaches to the ribs when printing the other side 2 Clean the ribs on the platen with on the platen and is transferred to the lt When printing the address side of cotton swabs buds back
22. per feed roller slips on the paper at feeding incorrect Paper Feed switch Paper cannot be fed driver paper feeding or the Paper Feed switch setting Cannot print 2 Change the paper feed method by the setting is not correct Paper Feed switch Note Camera Direct Printing is available 3 Clean the paper feed roller with only when paper feeds from the moistened cloth ASF 4 B Multi feeding Multiple pages of paper are fed 1 Fan the paper and set them In the high temperature and high humidity simultaneously 2 In case of PR 101 set the paper sheet environment the frictional force between Blank paper is ejected by sheet the front and back sides of paper becomes high and sheets stick to each other contributing to multi feeding 5 B Envelope not feeding Paper out error 1 Perform roller cleaning from the paper feed roller slips on the paper at Paper cannot be fed driver paper feeding Cannot print 2 Clean the paper feed roller with Note Depending on the paper lots This moistened cloth phenomenon may occur in DL 3 Reduce the number of envelopes envelope loaded in the ASF 4 Flatten the envelope with a pen 6 B Credit Card size paper jam at Paper jam error Set a sheet of Credit Card size paper in When Credit Card size paper is set with feeding Paper cannot be fed the ASF with the longer edge in vertical the shorter edge in vertical orientation Cannot print orientation and press the the paper does n
23. sed and the carriage moves to the print head replacement position DO NOT print after this point 12 6 2 Print Head Troubleshooting Flowchart print head operation confirmation Connect to computer Nozzle check pattern printing Yes Print head cleaning Nozzle check pattern printing Yes Print head deep cleaning Nozzle check pattern printing Yes Print head deep cleaning Nozzle check pattern printing Yes 4i Replace ink tanks Nozzle check pattern printing Yes 13 7 SPECIAL NOTES ON SERVICING IN ASIA 7 1 Resetting the Main and Platen Waste Ink Counters The iP2000 has separate waste ink counters for the main waste ink absorber and the platen waste ink absorber respectively At waste ink absorber replacement in the service mode reset the applicable waste ink counter according to the replaced waste ink absorber When both the main and platen waste ink absorbers are replaced reset both the main and platen waste ink counters For the main waste ink absorber a new design has been adopted so that a half portion of the main waste ink absorber can be replaced just by removing the printer housing When compared with replacement of the entire main waste ink absorber replacement of the half portion is extremely simple and easy as it does not require removal of other components such as the chassis and ASF The printable number of pages after replacemen
24. side of the following paper postcards gt Smears on the address side lt When printing the message side of postcards gt Smears on the backside 10 C Horizontal lines or uneven print Cannot print to the bottom edge of 1 Recommend printing in the print When the paper end comes off the pinch density at the trailing edge of paper quality assurance area roller printing is performed without the paper Lines or uneven print density appear 2 Change the print quality from standard paper being held preventing the ink in the trailing edge of paper to high mode drops from being ejected in the correct Cannot print properly 3 Try other paper PP 101 positions resulting in unevenness Note The problem is less noticeable than that of the i320 11 C Horizontal lines or uneven print Lines or uneven print density on Change the print quality from standard to As the print media slightly slips while density due to LF roller feeding skin tones and background high mode being fed by the LF roller printed areas at small pitch Cannot print properly overlap causing the problem Occurrence level A The phenomenon is likely to occur frequently Caution required B The phenomenon may occur under certain conditions but likeliness is assumed very low in practical usage C The phenomenon is unlikely to be recognized by the user and no practical issues are assumed 16 8 2 Major Functions 1 Borderless printing up to A4 and LTR sizes
25. splay when disabled Note The Status Monitor display in the table below is for Windows Warning Display by Status Monitor Ink low warning 1 approx half level Ink low warning 2 low remaining ink Ink low warning 3 ink level unknown 3 12 4 ADJUSTMENT SETTINGS 4 1 User Mode Function Procedures Remarks Print head manual cleaning Cleaning both black and color See Standalone printer operation below Cleaning black or color separately or both black and color Perform from the printer driver s Maintenance tab Print head deep cleaning Cleaning black or color separately or both black and color Perform from the printer driver s Maintenance tab Paper feed roller cleaning 1 Using the Paper Feed switch select the sheet feeder unit to perform paper feed roller cleaning 2 Remove all paper from the selected sheet feeder unit 3 Perform paper feed roller cleaning following the Standalone printer operation procedures below If the paper feed roller cleaning is not effective manually clean the rollers with a cloth slightly dampened with water Bottom plate cleaning cleaning of ink mist on the platen ribs 1 Fold a sheet of plain paper 4 or letter in half crosswise then unfold and set it in the ASF with the folded ridge facing down 2 Perform bottom plate cleaning following the Standalone printer operation
26. t of the half portion of the main waste ink absorber is 2 000 pages According to the above 2 methods are available for replacement of the main waste ink absorber and the main waste ink counter should be reset according to the replacement method Replacement of the half of the main waste ink absorber Easy and the printable number of pages after the replacement is approx 2 000 Replacement of the entire main waste ink absorber Difficult and the printable number of pages after the replacement is approx 4 000 After replacement the main or platen waste ink counter should be reset according to the replaced absorber portion lt Waste ink counter value to be re set to after waste ink absorber replacement gt Replaced waste ink absorber Waste ink counter value Entire main waste ink absorber Reset the main waste ink counter 0 Half of the main waste ink absorber Re set the main waste ink counter value to 50 Entire platen waste ink absorber Reset the platen waste ink counter 0 How to replace half of the main waste ink absorber 1 Remove the upper cover unit 2 Replace the 4 ink absorbers 2 types equivalent to half of the main waste ink absorber shown in the figure below Replaceable half portion 4 ink absorbers After the half portion is replaced re set the waste ink counter to 50 lt Waste ink absorber replacement procedures gt 1 Error check Perform EEPROM information printing and
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