Brother MFC-8712DW User manual
Contents
1. i z been ek l General Address Fax Copy Front Scan Eua Hetwork Wen Solutions Center l Login Password Secure Function Lock Logout PC Pant Restriction by Login Name Application ID Last Counter Record URL tips 10 100 65 9 9191 device brother ame brother bw counter Auto Keset Setting Lock Argument Solutions Settings SE ara aya Solulions Application Entry Store Print Log to Network Submit Figure 4 Logout URL Copyright 2014 PaperCut Software International Pty Ltd All Rights Reserved 9 of 29 PaperCut Brother Embedded Manual 2014 10 29 5 Click on Solution Settings and ensure the following is set to On a Solutions b Login Portal c Card Authentication Restriction if using card readers solutions Settings Solutions Of amp on Login Portal Of On screen displayed after Login Si Home Screen plus Menu Remote Launch Off On Card Authentication Restriction Of On j CA Certificate gt gt Proxy Settings gt gt Cancel Submit 6 Click on submit and you will be asked to restart the MFC Click on Yes to confirm 2 2 4 Inactivity logout timer On the Brother MFC there is a timeout that will occur if there is no activity on the panel For some models this timeout is fixed at 1 minute and for other models it can be configured by setting the value for the Mode Timer under the General tab in the w2. 4 4 Customizing Text and Messages nnnennnennnennnennnennonnnnnnnrnnrnnnrrsnrrnneene 19 5 Advanced Configuration cece eecccceececeeeeeceeeeceeeeeseeeeceacessaeeeseeessaeeeseneesseeeess 20 Sl 8 911 6 lp Ce EE 20 5 2 Configuring Swipe Card Header 21 6 Known Limitations and Security E 23 601 Nofax Tacki EE 23 6 2 NO Sc tanto PO racking E 23 6 3 No zero stop when SCANNING ANC faxing sennensennennenoenrerennrnnrrrenereeenne 23 6 4 Tracking jobs can be accumulated for a login seseion 23 PaperCut Brother Embedded Manual 2014 10 29 6 5 Bypassing Ihe Syste Mirarse pa pn Ea a EPEN ERE RART EC KAERING 23 I FAGS TrOuDIeSMOOUIMG EE 24 8 Appendix A Supported Authentication Card Headerg 26 8 1 Catering for non officially supported card readers 26 9 Appendix B Process for performing user card association ccceceneeeneeenes 27 10 Appendix C Device screenshots for user documentation 28 Copyright 2014 PaperCut Software International Pty Ltd All Rights Reserved 2 of 29 PaperCut Brother Embedded Manual 2014 10 29 This manual covers the Brother embedded MFD setup For general PaperCut MF documentation please see the PaperCut MF manual 1 Overview This manual provides an overview of the installation configuration and operation of PaperCut s embedded software MFC Multi Function Device solutions Today s MFCs are smarter some have touch screens and offer the abilit
3. Brother Industries Ltd Brother which governs your use of the Brother Solutions InterFace programs BSI Programs that will be activated if you press the YES button op this Dialog Box By pressing YES you agree to be legally bound by che terms of this EULA IF you do not agree to the terms of this EULA wou obtain no licence bo the BSI Programs In such case you may not use the BSI Programs Terms and Conditions 1 Ownership All right title and interest including all copyright and other intellectual property rights therein in and to the BST Programs and the materials associated therewith Yes I accept the terms of the licence agreement Ce Wo I donot accept the terms of the licence agreement Skip EULA agreement from mext time oe 6 Input MFC admin password that you created above 7 Push OK button on Brother Solutions Interface dialog The MFC will then reboot 8 Confirm that the result is complete Brother Solutions Interface Complete Whole progress IP Address Results BRAOOLB496E9531 10 145 150 84 Complete Note If the Solutions Settings menu is still not visible for the web interface to the Brother then it may be necessary to set up the device with the correct country code To set up the country code please contact your local Brother sales office for further information Copyright 2014 PaperCut Software International Pty Ltd All Rights Reserved 8 of 29 PaperC
4. 3 Post install testing After completing installation and basic configuration it is recommended to perform some testing of the common usage scenarios This is important for two reasons 1 To ensure that the embedded application is working as expected 2 To familiarize yourself with the features and functionality of PaperCut and the embedded application This section outlines three test scenarios that are applicable for most organizations Please complete all the test scenarios relevant for your site 3 1 Test Preparation To complete these tests it is recommended you use two test users so that each can be configured differently These users are e usersimple is used to perform basic copier monitoring and control and to perform print release tests e useradvanced is used to perform copier monitoring and control with the account selection enabled i e to charge copying to accounts departments cost centers etc If you already have existing users for testing then there is no need to create the users above Instead you can use your existing users for testing To setup these users in PaperCut 1 Create the usersimple and useradvanced users in PaperCut The next step is to configure the users To configure usersimple 1 In PaperCut select the Users tab 2 Select the usersimple user 3 Set the user s balance to 50 00 and verify the account is set to Restricted Copyright 2014
5. 0 17 Jan 10 47AM owner tim Print job Account selection screen Search My personal account chemistry department english department Copyright 2014 PaperCut Software International Pty Ltd All Rights Reserved 29 of 29
6. A93 Brother MFC J6910DW Sleep 10 145 101 50 U627272345678 1069 HBRNOOIBAS1 Brother MFC 935CDN 10 145 101 71 234567890 1833 w BRN001BA90 Brother MFC 795CW 10 145 101 72 B9F005569 2546 X4 BRN001BA98 Brother MFC 8520DN nne 10 145 101 81 A23456A1J123 937 GSBRNO01BA90 Brother MFC 8380DN Sleep 10 145 101 117 B9J000037 19926 HBRNOOIBASO Brother MFC 495CN 10 145 101 178 ASF005291 1060 GSBRNOO1BA93 Brother MFC J6510DW Sleep 10 145 150 2 20 GSBRNESBO91 Brother MFC 9840CDW 2008 01 02 08 48 10 145 150 9 J8 J328662 28273 SHBRNOOIBAS4 Brother MFC 7860DW Sleep 10 145 150 35 000G012345678 26 10 145 150 126 000G012345678 10693 GSBRNOOIBASS Brother MFC 9560CDW Sleep SQ BRNOOIBASS Brother MFC J4510DW nnection Et S4 BRNOOIBA9S Brother MFC 8950DW nni GHBRNOOIBASI Brother MFC J950DN Sleep 10 145 150 143 10 145 150 197 10 145 150 234 0633102345678 654 000012345678 139 234567890 1914 Devices 56 5 Select Yes on the license agreement dialog of BRAdmin Copyright 2014 PaperCut Software International Pty Ltd All Rights Reserved 7 of 29 PaperCut Brother Embedded Manual 2014 10 29 Licence Agreement Please read the Following licence agreement carefully Press the Page Down key to scroll to the bottom of the agreement End User Licence Agreement For Brother Solutions Interface IMPORTANT PLEASE READ CAREFULLY This End User Licence Agreement EULA is a legal agreement between you and
7. Cut software to assist you with compatibility testing with your network setup On the LCD Brother devices type 2 the version number can be found on the Maintenance page This can be seen in the screenshot below Maintenance Information Node Information Model Name Brother MFC 8910DW Serial no EPT063G2N1 7 0035 Sub Firmware Version 1 01 Memory Size 128 MB Figure 1 Firmware version 2 2 Setup Procedure 2 2 1 Change the default admin password zech On a computer open your web browser 2 Enter the URL of the Brother device E g http orother device ip 3 Log in as admin by entering the admin password at the top in the Login box The password is set to access by default Note that you do not enter the username here just the password MFC 8910DW Kei Figure 2 Administrator login on MFC 8910DW 4 Change the password it cannot be left empty or have a value of access using the Login Password link If you do not change the default admin password you will receive a connection error 1 at a later stage 2 2 2 Enable Brother Solutions Interface BSI The BSI needs to be enabled on most of the MFCs except for the models of MFC 9970CDW and DCP 9270CDN these models already have BSI enabled Follow these steps Copyright 2014 PaperCut Software International Pty Ltd All Rights Reserved 6 of 29 PaperCut Brother Embedded Manual 2014 10 29 1 Download and inst
8. PaperCut PaperCut Brother Embedded Manual Contents TV O aT E E E E ee a d 3 1 1 Consistency ET ffe EN Ana aa a a a a a o KAL WE A 3 UC ue CHL M Ba CIE Ze iY 3 1 3 Rate of development NENNEN 3 1 4 Vendor Neutral euch Dkgkoase Se A ZE 3 TT DT CH WA ec A See ER ee 3 2 Installation cccccseccecseeeceese D PR A Ah DG Ls a A 5 2 1 He ouitements NENNEN Ee LEE A eh A NEE A 5 2 1 1 Supported Brother DeVICES gt S INANE a a a 5 2 2 Setup Procegure ccc ccccce e AL NEE AA 009 6 2 2 1 Change the default admin password ss ssseneerrentrneereeerrerrenereeernnne 6 2 2 2 Enable Brother Solutions Interface BI 6 2 2 3 Setup via the Brother Administrative Web Interface AA 9 2 2 4 Inactivity logout mer 10 2 2 9 Networking Firewall CGontguraton 10 2 2 6 PaperGub Bening nenn Al EE 11 2 2 Additional Network Security opttonal 12 3 Post install testing lee cece eee RR eee A 12 3 1 Test Preparation reem ee ceee ENKE E E D WAR 12 3 2 Scenario 1 Standard copying ccccccccceecceeeeeceeees EE D 9 13 3 3 Scenario 2 Copying with account selechon 14 3 4 Scenario 3 Print release 15 A COn U e 17 4 1 Device Function ccc cece ececeeeceeeceeeceeeceeeeeeeseeeseeetaeeteeteeeseeeseeeteeeseeeseeees 17 4 2 Authentication Methods cccccccccccseeecseeeeeeeceeeeeeeeseeeeseeeeseeeseeeseeesaeeess 17 43 Shared ACCo Nt Sele e BE 18
9. PaperCut Software International Pty Ltd All Rights Reserved 12 of 29 PaperCut Brother Embedded Manual 2014 10 29 Account Details Balance To set the user s balance enter the value here To 5 adjust the amount ike adding 5 credits select the aust adjust link Making the user restricted means that they wil not be able to print when ther account has C v Restricted no cred amp Overdraft Use default overdraft 0 00 4 Verify that this user is set to Automatically charge to personal account in the Account selection options Account Selection Account selection can be used to alow the user to select whet account is charged or even to confirm print jobs before they are sent to the printer These options require running the user chent tool on workstations Print account selection Automatically charge to personal account sie 5 Press the OK button to save To configure useradvanced 1 2 3 4 In PaperCut select the Users tab Select the useradvanced user Change the Account Selection option to Show the standard account selection popup and enable all the account selection options Account Selection Account selection can be used to alow the user to select what account is charged or even to confirm print jobs before they are sent to the printer These options require running the user cent tool on workstations A This setting re
10. all BRAdmin Professional BRAdmin light does not have this option 2 Run BRAdmin 3 Select device which matches the ip address of your MFC 4 Select the menu item Control gt Brother Solutions Interface gt Enable Fil Edit View Control Tools Help Search Network F4 Brother BRAdmi Get Device Status ER Solutions Center brother 23 S Sa E Set up Uncontieured Devices Status fall Des Configure Device bS v ig Column Default gt m E atus IP Address log Location Contat Serial No Page Coun a BRN001BA97 Edit Address Book Remote Setup 10 145 100 158 U62727F 1F1286 679 SH BRN_00475E Export Address Book 17 17 33 10 145 100 163 CobraSoft test Tommy D9J878814 1309 SYBRNOOIBAS Import Address Book Erro 10 145 100 180 U63341F2F0009 7 GDBRNOOIBAMS L cond File 10 145 100 181 000012345678 15196 Sy BRNOO1BASE 10 145 100 187 E702832345678 624 CHBRNOOIBAS Load Firmware Auto Check 10 145 100 189 000G012345678 1918 SQ BRN001BA97 Load Firmware Manual 10 145 100 227 E686032345678 267 SY BRNOOIBA 10 145 100 238 U62663HOF000 1261 SY BRNOOIBAR 10 145 100 254 000G012345678 31 SYOKJPRINTAR 2 Brother Solutions Interface 10 145 101 24 GO1234567890 3121 Sh BRNO0807 7am 10 145 101 27 G01234567890 3576 BRNOOIBASS Brother MFC 8910DW Connection Error 10 145 101 32 000G012345673 16178 SQ BRNOO1BA94 Brother MFC 7860DW Sannection 10 145 101 47 0006012345678 440 SHBRNOO1B
11. e Please see Appendix A below for a list of Supported card readers Swipe card gt Require When a user logs in by swiping a card they must also provide PIN their associated PIN This provides additional security for swipe card logins Swipe card gt Enable Users can swipe cards previously not used or registered at the self association with device with PaperCut and will be prompted for their username and existing user accounts password The swipe card can then be used at subsequent logins Automatically login as Specifies that this device should always automatically log in as the user given user This option overrides all other authentication methods Description of authentication methods 4 3 Shared Account Selection Shared account selection options at the MFC mirror the options presented in the PaperCut client print popup The options available include e Select from a list of shared accounts e Search for shared accounts by keyword e Select account using PIN Code The options available to each user as well as account security access will mirror the same options available when the user prints Select from list and or Select using PIN Code are controlled at the user level via the User Details page under Account Selection when showing the standard account selection popup The Security tab on each account controls account security access Note The search option will only appear if the account list is
12. e Brother Device appear in the list of devices Sd External Device List Ge Create device Quick find Go Clear E Copy settings fram device to Device Name Function Status device device brother Copier Brether 10 100 94 45 Started details ExportyPrint E fa Si Figure 5 Device List with Brother Device Copyright 2014 PaperCut Software International Pty Ltd All Rights Reserved 11 of 29 PaperCut Brother Embedded Manual 2014 10 29 2 2 7 Additional Network Security optional The MFP communicates with the PaperCut server over the network e g to authenticate users or release print jobs To provide an additional level of security PaperCut may be configured to only allow device connections from a restricted range of network addresses This ensures that only approved devices are connected to the PaperCut server By default PaperCut will allow device connections from any network address To restrict this to a subset of IP addresses or subnets 1 Logon to the PaperCut administration web interface at http lt papercut server gt 9191 admin 2 Go to the Options gt Advanced tab and find the Security section 3 Inthe Allowed device IP addresses field enter a comma separated list of device IP addresses or subnets in the format lt ip address gt lt subnet mask gt 4 Press the Apply button 5 Test the devices to ensure they can continue to contact the PaperCut server
13. eb interface or the menu on the MFC panel Models which support Mode Timer Models which have fixed timeout of 1 minute configuration MFC 9970CDW only on panel menu MFC 8952DW MFC 8510DN MFC 8950DW MFC 8520DN DCP 8110DN MFC 8710DN DCP 9270CDN MFC 8710DW DCP 8250DN MFC 8910DW DCP 8150DN MFC 8810DW DCP 8155DN MFC 8512DN DCP 8112DN MFC 8712DW DCP 8152DN MFC 8912DW DCP 8157DN HL S7000DN 2 2 5 Networking Firewall Configuration Ensure that your networking firewall configuration allows e Inbound connections from the Brother devices to the PaperCut server on ports o 9191 TCP HTTP Copyright 2014 PaperCut Software International Pty Ltd All Rights Reserved 10 of 29 PaperCut Brother Embedded Manual 2014 10 29 2 2 6 PaperCut Settings 1 Log in to the PaperCut administration interface using a web browser e g http oapercut server 9191 admin 2 Navigate to Options gt Advanced and ensure the option Enable external hardware integration is enabled External Hardware Integration vi Enable external hardware integration for supported devices only Press Apply 4 After configuring the Brother device through the device s Administrator Settings page please attempt to log in at the MFC Doing so will contact the PaperCut server and cause it to create the Brother device in PaperCut 5 Having logged in at the device click the Devices tab in PaperCut s admin interface You should see th
14. g keywords based search Copyright 2014 PaperCut Software International Pty Ltd All Rights Reserved 24 of 29 PaperCut Brother Embedded Manual 2014 10 29 What does Connection error xx mean on the MFC panel Please refer to the table below for the explanation of the error codes and what to do Error codes 2 and 3 are the most common encountered ones Connection Description How to recover error code XML Parse Error or Other Report error code to PaperCut MFC Error Password Error BSI doesn t work if the password on the MFC is empty or is access Please change the password on the MFC No LAN connection Check network cable connection Wait for MFC to fully initialize the network on power up Check IP configuration MFC cannot connect to the Check the Solution Application Entry PaperCut application server URLs on the MFC for login and logout and that they have the correct IP addresses for the PaperCut application server Make sure that the firewall on the server running PaperCut is not blocking incoming http messages from the MFC Check that the PaperCut application server is up and running 4 Network timeout Check network setting 5 Authentication error for Check proxy server setting on MFC proxy server Electronic certificate error Check certificate on server and reinstall Expired electronic certificate e Check setting of date and time on MFC and update accordingly e Check certificate on serve
15. iation use secondary card occupy the primary or secondary card number It number overrides the global setting unless the keyword GLOBAL is specified This is useful when there is a mix of different non configurable card readers that read different numbers from an ID card Set to Y to use the secondary card number N to use the primary card number Default GLOBAL to defer to the global configuration option ext device brother welcome text You can override the screen title of the authentication page which is shown when more than one authentication method is configured ext device brother maximum accounts list This is the maximum number of accounts that is shown for account selection Having too high a value may cause a problem on the MFC ext device brother accounts The number of available accounts for the user search at before the Search option is provided ext device brother limit Whether we consider the page to be duplex for reference quota duplex the page quota zero stop By default we consider the page to be duplex so we dont overcharge the user ext device brother limit The reference paper size that we consider for reference quota paper size page quota zero stop By default for the United States this size is Letter and elsewhere it is A4 ext device brother limit Whether we consider the page to be grayscale reference quota grayscale for the page quota zero stop ext device brothe
16. lesced For example the user may do a 3 page copy job and then a 5 page copy job and it will be logged as an 8 page copy job in PaperCut 6 5 Bypassing the System It is important that the administrators take care to prevent users from bypassing the system and directly accessing the copier Likewise it s also important that administrators know how to bypass disable the system if direct copier access is required say to change advanced system settings Administrators should take the following precautions e The copier s built in admin password should be changed and always kept secure e The power and network cable should be securely connected The system is designed to be robust and record copier usage if the power is lost during copying but it is possible to start copying before the embedded application starts after restarting the copier Copyright 2014 PaperCut Software International Pty Ltd All Rights Reserved 23 of 29 PaperCut Brother Embedded Manual 2014 10 29 7 FAQ amp Troubleshooting My Brother device is not logging any copy fax scan jobs What s wrong There are a number of possible problems Check the following e Brother does not track fax jobs so this is not possible e You are looking at the logs before the user has logged out The jobs are only logged for the user for that session after they log out e Inthe PaperCut admin site go to the Devices tab and select the device o Verify that the De
17. long Short lists of only a few accounts will not list a search option This can be configured by advanced config parameter of ext device brother accounts search at Copyright 2014 PaperCut Software International Pty Ltd All Rights Reserved 18 of 29 PaperCut Brother Embedded Manual 2014 10 29 4 4 Customizing Text and Messages PaperCut allows some text that appears in the device to be customized The custom text might include instructions or terminology that is more appropriate for the site An example of text that is customizable is the welcome text that displays on the initial login if multiple authentication methods are used The text can be customized by editing the device configuration from the PaperCut administration interface For more details see the Advanced Configuration section Copyright 2014 PaperCut Software International Pty Ltd All Rights Reserved 19 of 29 PaperCut Brother Embedded Manual 2014 10 29 5 Advanced Configuration 5 1 Config Editor The common configuration options for a device in PaperCut are available on the device s Summary tab and are discussed in more detail in the Configuration section This section covers the more advanced or less common configuration options which are available via the Advanced Config tab in the device details screen ext device card no regex See chapter section 5 2 ext device card sell Select whether user self association should assoc
18. m that the jobs are held by checking that the jobs are listed in the Printers gt Jobs Pending Release page of the PaperCut administration interface 9 Confirm that the username is usersimple At the photocopier device 1 Enter the usersimple username and password and press Login 2 You will be taken to a release screen where you can either select Quick release or Release jobs Copyright 2014 PaperCut Software International Pty Ltd All Rights Reserved 15 of 29 PaperCut Brother Embedded Manual 2014 10 29 3 Select the Release jobs option 4 The list of held print jobs is displayed 5 Select the job to release by selecting the job 6 Inthe next screen you are given the option to cancel the job or print the job 7 Select Print job and the job will then print 8 Try cancelling a job by selecting another job and selecting the Cancel job option 9 The job will be cancelled and will not print 10 Print a few more held jobs if you have released or deleted them all 11 Choose Quick release this time 12 This will show all the jobs selected for printing On the LCD MFCs the selecting or unselecting of a job is indicated by an asterix the selecting can be toggled by using the horizontal arrows lt and gt 13 Hit OK and all the jobs will be printed Copyright 2014 PaperCut Software International Pty Ltd All Rights Re
19. methods section Authentication methods W Username and password IM Identity number Ei Require PIN C Mask identity number Fl Swipe card Ei Require PIN C Enable self association with existing user accounts a Automatically login as user Authentication methods available for a device Copyright 2014 PaperCut Software International Pty Ltd All Rights Reserved 17 of 29 PaperCut Brother Embedded Manual 2014 10 29 Each authentication method is discussed in the following table Authentication Description Method Username and The user may use their domain network username and password password to log into the device Identity number The user may log in with their identity number Identity numbers are convenient when usernames are long or cumbersome to enter For example rather than entering a username like john smith 001 it may be more convenient to enter an employee ID of 1234 See the PaperCut user manual for information about user identity numbers including importing identity numbers from an external source Identity number gt When a user logs in with their identity number they must also Require PIN provide their associated PIN This provides additional security for identity number logins Swipe card The user may log in by swiping a card e g magnetic strip smart card RFID See the PaperCut user manual for information about user card numbers including importing card numbers from an external sourc
20. n the card such as checksums PaperCut can treat these cases in two ways e Atypical case is the checksum being reported after the card number separated by an equals sign such as in 5235092385 8 PaperCut can handle this case by default it will extract the number before the equal sign as the card number H2ZI0092Z 500 e For some cases a regular expression may be required that will filter the card number from the complete string of characters reported by the card reader Documentation on regular expressions can be found on the Internet e g at www regular expressions info o The regular expression must be fashioned so that the card number is returned as the first match group o Usually one regular expression will be used for all the devices managed by PaperCut this must be entered in the Config editor in the PaperCut Admin Console Open the Admin Console and select the Options tab then select Config Editor Advanced from the left menu The key is called ext device card no regex o The global setting however can be overridden on a per device basis The key ext device card no regex can also be found on the Advanced Config tab in the device details screen This setting will override the global setting unless the keyword GLOBAL is specified o PaperCut developers will gladly assist in producing a regular expression when supplied with a few sample outputs from your card reader Please contact PaperC
21. otocopying that was performed 3 4 Scenario 3 Print release The embedded application may also be used for print release For full description of PaperCut hold release queues and release stations please read the PaperCut manual Skip this scenario if hold release queues will not be used at your site To perform print release testing a hold release queue must be enabled 1 In PaperCut select the Printers tab 2 Select the print queue i e not the device for the Brother MFC that is used for testing 3 Enable the Hold release queue option Enable hold release queue Release mode User release wi 4 Press OK Apply to save the changes All printing to this queue will now be held until released by a user The photocopier device must also be enabled for Print Release 1 In PaperCut select the Devices tab 2 Select the Brother MFC s device 3 Inthe External Device Settings change the Device Function and Enable print release option 4 Select the print queue that was enabled for hold release above The Brother device will allow jobs on the selected queues to be released 5 Press OK to save You will now notice in the External Device List that the device is listed as Print Release 6 Login to a computer workstation as usersimple 7 Print a few jobs to the print queue that was configured above The jobs will be held in the hold release queue 8 Confir
22. ple the PUL command file to support the Elatec Vendor ID 0x09D8 and TWN3 Model ID 0x0310 and TWN4 Model ID 0x0410 looks like EE elek PJL SUPERUSER PASSWORD 630327 CEUTE DIS NUIE IE CIR IDIS WIEN ChE WZ 10 BrO INO EREECHEN Ee ER EIER PJL DEFAULT CRDEVINF 04 02 09D8 0420 CEILE UPERU ERORE PJL INFO CRDEVINE EE Copyright 2014 PaperCut Software International Pty Ltd All Rights Reserved 26 of 29 PaperCut Brother Embedded Manual 2014 10 29 Where is the ESCape character 0x1B at the start of the first and last lines if you prefer you can contact PaperCut support to send you a copy of this file You may add up to 10 additional card readers by this method The format of the line per card reader device is Cee DE EAU CRDE VINES der OZ PPD CeCe where aa is the flash memory number bbbb is the vendor ID and cccc is the model ID The other codes of 630327 and 02 in the PJL file should not be changed In order to find out the model ID and vendor ID of your card reader you can use a program such as USBView exe on Windows To send the PJL file to the Brother device to configure its support you can use a program such as Brother s BRAdmin tool or in Windows use the copy b command to a shared printer or lp o raw d printer pjlfile in Unix Please contact PaperCut or Brother if you need to do this on the devices of MFC 9970CDW or DCP 9270CDN as additional steps a
23. quires this user to run the client software at all times Information to show in popup Show the standard account selection popup Allow user to charge to their personal account Allow user to select shared accounts from ist Allow user to select shared accounts using PIN code Press the OK button to save Ensure print release is disabled in PaperCut 1 2 3 In PaperCut select the Device tab Select the brother device In External Device Settings make sure that Enable print release is unticked 3 2 Scenario 1 Standard copying Standard copying involves monitoring charging printing to a user s personal account This is most commonly used for student printing or basic staff monitoring Users can also be configured for unrestricted printing which is commonly used for staff employee use At the photocopier device 1 2 3 4 5 Select username and password authentication Enter the usersimple username and password Select My personal account if given an option to choose your account Next you will see an account information screen with your balance At this point the copier will be enabled for use Any copying or scanning performed will be charged to the logged in user Copyright 2014 PaperCut Software International Pty Ltd All Rights Reserved 13 of 29 PaperCut Brother Embedded Manual 2014 10 29 6 Once completed press the logout button For e
24. r Copyright 2014 PaperCut Software International Pty Ltd All Rights Reserved 25 of 29 PaperCut Brother Embedded Manual 2014 10 29 Why is the Scan to PC feature of the Brother not working with PaperCut There are two problems with trying to use the Scan to PC feature of the Brother and PaperCut Firstly the Scan to PC feature requires that the printer is directly connected to the client PC via USB or the network Typically printing is done via a print server and with ip filtering the MFP is set up not to allow connections from anything other than the print server ie it won t allow connections between the client PC and MFP Alternatively one could set up the client PC as a secondary print server but that is often not wanted The second problem is that currently the Brother MFP does not do any internal logging of the scans for Scan to PC and so we are unable to track any of these scan jobs 8 Appendix A Supported Authentication Card Readers The Brother devices officially only support the RFldeas card readers The following RFldeas models have been tested Supported RFildeas card reader models RDR 6081AKU RDR 6281AKU RDR 6381AKU RDR 6E81AKU RDR 6H81AKU RDR 7081AKU RDR 7581AKU RDR 7L81AKU RDR 7F81AKU 8 1 Catering for non officially supported card readers Some HID type card readers that are not officially supported by Brother may still be made to work if an appropriate PJL command is sent to the printer For exam
25. r received logs Should not normally be manually modified This parameter notes whether the log was downloaded for the last login session Copyright 2014 PaperCut Software International Pty Ltd All Rights Reserved 20 of 29 PaperCut Brother Embedded Manual 2014 10 29 5 2 Configuring Swipe Card Readers Brother only officially supports the RFldeas card readers If you want to use another HID USB card reader then you will need to contact PaperCut support or your Brother office for steps on testing this at your own risk Supporting Card Reader authentication is as easy as 1 Connecting a supported card reader to the device via the USB port Note On some devices this is hidden under a sticker on the side panel 2 Onthe LCD screen MFCs such as the MFC 8910DW you need to enable Card Authentication Restriction on the Solution Settings screen Note that for the touch panel MFCs such as the MFC 9970CDW this step is not needed 3 Enabling Swipe card as an Authentication method under the device s configuration in PaperCut s web interface 4 Ensure the card number as read by the reader is loaded into the Card Number field in the PaperCut database or consider using user self association Swipe cards contain numbers which are used to identify users according to the card number configured in the User Details screen under Card Identity number Some readers report information in addition to the number encoded o
26. re required o Appendix B Process for performing user card association This section describes the process of how a user can associate a new card with their PaperCut account on the Brother devices 1 Present card at the MFP reader should hear a beep 2 Enter the username and password If the association is successful the user is notified on the LCD screen 3 You will then be logged At this point the card has been associated with the user s account Swiping the card again will allow them to login using the card Copyright 2014 PaperCut Software International Pty Ltd All Rights Reserved 27 of 29 PaperCut Brother Embedded Manual 2014 10 29 10 Appendix C Device screenshots for user documentation Welcome screen showing authentication options PaperCut log in ba Username and password ID number Card The action screen Select an action T Quick release 3 Release jobs 3 MFC features Be Card authentication screen Card authentication Please swipe your card to log in Quick release print screen listing jobs Jobs to print os EY Stats LibreOffice Writer BY Untitled LibreOffice Writer BY Microsoft Outlook Emai Copyright 2014 PaperCut Software International Pty Ltd All Rights Reserved 28 of 29 PaperCut Brother Embedded Manual 2014 10 29 Release job screen with job details Select an action Stats LibreOffice Writer pages 30 6 0
27. s as soon as they are complete Unlike hardware based solutions new versions can be delivered to users regularly as software updates 1 4 Vendor Neutral PaperCut remains true to its vendor neutral stance All embedded solutions are equal and support all server OS s including Windows Linux and Mac 1 5 Security A large percentage of PaperCut s user base is in Education environments where security is important All embedded solutions are developed with security in mind Where security objectives can t be satisfied any known deficiencies are fully disclosed Copyright 2014 PaperCut Software International Pty Ltd All Rights Reserved 3 of 29 PaperCut Brother Embedded Manual 2014 10 29 2 Installation This section covers the installation of the PaperCut embedded application for compatible Brother devices The embedded application will allow the control logging and monitoring of walk up off the glass copier and scanner usage and may serve as a release station for network prints for information on tracking network printing see the PaperCut user manual 2 1 Requirements Ensure that the following points are checked off before getting started e PaperCut Is installed and running on your network Please see the Installation section of the PaperCut user manual for assistance e Ensure that your Brother MFC is in the list of supported devices Check the device lists in 2 1 1 below e The Brother devices must be directl
28. served 16 of 29 PaperCut Brother Embedded Manual 2014 10 29 4 Configuration After completing the Installation section and registering the device with PaperCut it will have been configured with reasonable default settings that are suitable for most environments This section covers how to change the default settings All the following settings are available via the device s Summary tab in the PaperCut administration interface 4 1 Device Function The device function setting defines which functions will be available on the device and how it will be used Not all function settings are supported on all devices Device function e g copy print release cic Track amp control copying Page cost U 10 tege Track amp contral scanning Enable print release Each device function is discussed in the following table Track amp control copying The device will track walk up off the glass copying and on device printing Track amp control scanning The device will track scanning such as scan to email or scan to file Enable print release The device will act as a print release station 4 2 Authentication Methods PaperCut supports a number of different ways to authenticate users who walk up to the devices to perform copying The default authentication method is username and password authentication The available authentication methods can be modified in the External Device Settings gt Authentication
29. tab Select the Create a new account action link on the left Enter an account name Test Account 1 Press Apply Select the Security tab and allow all users to access that account by adding the IA Users group Press Add Repeat the process to create another few accounts At the photocopier 1 2 3 4 Enter the useradvanced username and password You will then be given the option to choose either My personal account or one of the shared accounts that you configured above Select a shared account Press the Mono Copy or Color Copy hard key and perform some test copying Once completed log out Back in the PaperCut application verify that the copier activity was recorded and the user s account deducted Copyright 2014 PaperCut Software International Pty Ltd All Rights Reserved 14 of 29 PaperCut Brother Embedded Manual 2014 10 29 1 Log in to PaperCut 2 Select the device from the Devices tab 3 Select the Job Log tab This will list all recent copying activity on the copier The copying just performed as the test user should be listed 4 Verify the details of the job i e that the job was charged to the selected account 5 Inthe log details click on the Charged To account name to view the account s details 6 Selecting the Job Log tab will display all print copy activity for the account and will show the test ph
30. ut Brother Embedded Manual 2014 10 29 2 2 3 Setup via the Brother Administrative Web Interface The web interface is used to configure the MFC to connect to PaperCut By default the administrator username on the MFC is admin and the password is access Follow these steps 1 2 3 In the web browser log back into the Brother device as admin Click on Administration Settings or Administrator at the top of the page Under Solutions Application Entry ensure the Login and Logout URL both read Error Hyperlink reference not valid eg if your PaperCut s server IP address was 192 168 1 57 and you gave the MFC the name BrotherMFC the URL would read http 192 168 1 57 9191 device brother name BrotherMFC Note that the device name in the URL above will be the device name that is used in the PaperCut administration interface Ensure the Application ID for Login and Logout Entry Points are different eg 1 for login and 2 for logout MFC 8910DW Logout fi brother Brother General Address Fax Copy Pont Scan Beets Network Solutions Center Login Password Secure Function Lock Login PC Print Restriction by Login ar Name Application ID Last Counter Record URL iio Counter Auto Reset Setting Lock j Argument Solutions Settings Solutions Application Entry Store Print Log to Network Cancel Submit Figure 3 Login URL MFC 8910DW Logout brother
31. ut support o If you would like to write your own regular expressions here are some examples Use the first 10 characters any character 10 Use the first 19 digits d 19 Extract the digits from between the two characters in 4 23453 292929 1221 d d d Copyright 2014 PaperCut Software International Pty Ltd All Rights Reserved 21 of 29 PaperCut Brother Embedded Manual 2014 10 29 Copyright 2014 PaperCut Software International Pty Ltd All Rights Reserved 22 of 29 PaperCut Brother Embedded Manual 2014 10 29 6 Known Limitations and Security 6 1 No fax tracking Because of limitations in the Brother platform the solution does not currently support fax tracking 6 2 No Scan to PC tracking Because of limitations in the Brother platform the solution does not currently support tracking of scans done using the Scan to PC feature of the Brother 6 3 No zero stop when scanning and faxing Because of limitations in the Brother platform the solution does not currently offer zero stop when using scanning or faxing functions If there is not enough credit in the selected account for a 1 page scan then scanning will be disabled on the MFC after logging in assuming scan tracking is enabled 6 4 Tracking jobs can be accumulated for a login session The copy and scan jobs are logged by PaperCut after the user logs out of the MFC At this point the jobs of the same type may be coa
32. vice hostname IP is correct o Verify that the appropriate Device Functions are enabled i e To track scanning ensure Track amp control scanning is enabled o Check the Device Status on this page or in Status column of Device List to ensure no errors are occurring e Verify the correct version of the firmware is running The card reader isn t working What s wrong e Firstly ensure that you are using a compatible card reader See Appendix A e lf you are using an LCD screen device such as the MFC 8910DW then ensure that the Card Authentication Restriction is turned on in the Solution Settings menu e Card swipe is only recognized from two screens o The initial login screen on the MFC o The card authentication screen where it asks the user to swipe their card to log in It will not allow card authentication from the authentication screen where the user chooses from the available authentication types e Make sure the card reader is connected while the device is booting up Try rebooting the device What is the IP address of my PaperCut Server Use operating system command line tools such as ipconfig or ifconfig to determine this have thousands of accounts representing my clients Will the system handle this Yes We have designed the system to handle thousands of Shared Accounts Users with many accounts will also be presented with some power options to help them find accounts includin
33. xample on the MFC 8910DW logging out is achieved by pressing the hard Clear button and on the MFC 9970CDW touch panel one must select the user s name on the panel to log out Back in the PaperCut application verify that the copier activity was recorded and the user s account deducted 1 2 3 Log in to PaperCut Select the device from the Devices tab Select the Job Log tab This will list all recent copying activity on the copier The copying just performed as the test user should be listed Verify the details of the copy job that was just performed Si Ad SO Ad Feb6 2013 10 21 29 AM usersimple usersimpie manm 80 10 copying Dupla No Cokan 0 Grayacala Yaa refund edit Ka Printed Click on the user s name in the user column to view the user s account details Select the Job Log tab to display all print copy activity for the user Select the Transaction History tab and verify that the cost of the photocopying was deducted from the user s account Balance Aller Feb 6 2013 10 21 29 AM The Default system 50 10 SROO 20 3 3 Scenario 2 Copying with account selection Copying can be allocated to shared accounts that represent departments projects or cost centers This is commonly used by staff in academic organizations to allocate printing to departments First some test accounts should be created 1 a a ES Log into PaperCut select the Accounts
34. y accessible over the network by the PaperCut server i e not via a NAT network e Have available the network name and IP address of the system running PaperCut e g the print server e Ensure that the Brother MFC is connected to the network e Have available the network address of the Brother MFC It is recommended that the MFC is configured with a static IP 2 1 1 Supported Brother Devices The following Brother devices are supported for the Brother Solutions Interface BSI BSI compatible touch panel MFC BSI compatible 5 line LCD MFC Type 1 Type 2 Use firmware of at least H Use firmware of at least G BSI included after version EI BSI included after version D MFC 9970CDW requires SST DCP 8110DN firmware from Brother sales office MFEC 8510DN DCP 9270CDN requires SST firmware MFC 8520DN from Brother sales office DCP 8150DN DCP 9070CDW ee ae deer DCP 8155DN e MFC 8910DW EE MFC 8810DW MFC 9140CDN aia MFC 9330CDW SESCH DCP 8157DN MFC 8512DN MFC 8712DW MFC 8912DW Copyright 2014 PaperCut Software International Pty Ltd All Rights Reserved 5 of 29 PaperCut Brother Embedded Manual 2014 10 29 PaperCut makes all attempts to keep the product compatibility information in this manual current However we make no warranties express or implied with respect to manufacturer s products or the interoperation with the listed PaperCut product s We offer 40 day trial versions of Paper
35. y to run applications directly on the device The goal of PaperCut Software s embedded MFC solution is to leverage these smart devices and to provide walk up copier users with the same set of rich application features provided in the print control area These include e Secure access to device functions e End user authentication e Monitoring and control of photocopying quotas charging allocation and logging e Allocation of copying to accounts departments cost centers projects shared accounts e Ability to locate shared accounts via select from list e Release jobs from a hold release queue Secure amp Find Me Printing e Tracking of scanning Highlights of the embedded solution include 1 1 Consistency The embedded solutions are developed in house by the PaperCut Software development team This ensures that the copier interface is consistent with the workstation print interface meaning users only have to learn one system 1 2 Integration PaperCut is a single integrated solution where print internet and copier control are all managed in the one system Users have a single account and administrators have the same level of reporting and administration for all services The embedded solution interacts with the PaperCut server using a Service Oriented Architecture SOA and web services based protocols 1 3 Rate of development PaperCut is developed under a release often policy where new features are made available to user
Download Pdf Manuals
Related Search