Scientific Atlanta 4250C User`s guide
Contents
1. 5 471 492 5 477 199 5 477 262 5 477 282 5 477 370 5 481 389 5 481 542 5 485 221 5 493 339 5 497 187 5 500 758 5 502 499 5 506 904 5 519 780 5 539 822 5 550 825 5 579 055 5 579 057 5 583 562 5 592 551 5 596 606 5 600 378 5 602 933 5 640 388 5 657 414 5 675 575 5 684 876 5 715 515 5 724 525 5 734 822 5 740 300 5 742 677 5 754 940 5 757 416 5 771 064 5 774 859 5 825 829 5 826 167 5 850 305 5 854 703 5 870 474 5 892 607 5 920 626 5 923 755 5 930 024 5 930 515 5 937 067 5 963 352 5 966 163 5 982 424 5 991 139 5 999 207 6 005 631 6 005 938 6 016 163 6 028 941 6 029 046 6 052 384 6 055 244 6 072 532 6 105 134 6 148 039 6 157 719 6 188 729 6 195 389 6 212 278 6 215 530 6 219 358 6 240 103 6 243 145 6 246 767 6 252 964 6 272 226 6 292 081 6 292 568 6 320 131 6 374 275 6 405 239 6 411 602 6 417 949 6 424 714 6 424 717 6 433 906 6 438 139 6 463 586 6 467 091 6 476 878 6 493 876 6 510 519 6 516 002 6 516 412 6 526 508 6 538 595 6 546 013 6 560 340 6 567 118 6 570 888 6 622 308 6 629 227 6 664 984 6 667 994 6 671 879 6 674 967 6 678 891 6 714 598 6 721 352 6 721 956 6 725 459 6 738 982 6 744 892 6 744 967 6 751 271 6 760 918 6 795 972 6 802 077 6 804 708 6 811 447 6 817 028 6 822 972 6 823 385 6 832 386 6 845 106 6 868 473 6 874 075 6 889 191 6 909 471 6 917 622 6 917 628 6 922 412 6 927 806 6 928 656 6 931 058 6 937 729 6 969 279 6 971 008 6 972. M G0HZ 400w U soz 4ow USB DIGITAL VIDEO Atla 3 CABLE AUDIOOUT GUT oie OPTICAL cevcom 1394 1394 LISTED 14H1 T MADE IN MEX c US CABLE EQUIP Back of HDTV Cable Input AUDIO CENTER CHANNEL IN e on iii oFF AUDIO IN DVI HDCP T12968 Important Notes Regarding the HDMI Interface on the Set Top The HDMI interface automatically configures the audio output for a format supported by the television Because not all TVs support the Dolby Digital input the HDMI interface may automatically select a 2 channel stereo audio configuration instead of Dolby Digital which it carries over to the other digital audio outputs of the set top This prevents your home theater system or Dolby Digital decoder from providing the full Dolby Digital surround sound effect You can override this configuration by completing the following steps 1 Press SETTINGS twice on the remote control to open the General Settings menu 2 Press MOVE UP or MOVE DOWN to select the option Audio Digital Out 3 Press MOVE RIGHT to select Dolby Digital This setting will send Dolby Digital audio to the HDMI DIGITAL AUDIO OUT and OPTICAL AUDIO OUT connectors on the set top Notes e If the TV is not Dolby Digital capable it may not produce audio through its speakers when the Audio Digital Out setting on the set top is set to Dolby Digital You can either switch the Audio Digital Out setting back to HDMI when you are
3. You may only use or copy this software in accordance with the terms of your cable service provider Scientific Atlanta Inc owns copyrights to the firmware in this equipment You may only use the firmware in the equipment in which it is provided Any reproduction or distribution of this firmware or any portion of it without the express written consent of Scientific Atlanta Inc is prohibited Trademarks Scientific Atlanta the Scientific Atlanta logo and Explorer are registered trademarks of Scientific Atlanta Inc 4240HDC 4250HDC and Multi Room are trademarks of Scientific Atlanta Inc Cisco the Cisco logo and Cisco Systems are trademarks or registered trademarks of Cisco Systems Inc and or its affiliates in the U S and certain other countries CableCARD and M Card are trademarks of Cable Television Laboratories Inc Manufactured under license from Dolby Laboratories Dolby is a trademark of Dolby Laboratories HDMI the HDMI logo and High Definition Multimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC Macrovision is a registered trademark of Macrovision Corp All other trademarks shown are trademarks of their respective owners Disclaimer Scientific Atlanta Inc assumes no responsibility for errors or omissions that may appear in this guide Scientific Atlanta Inc reserves the right to change this guide at any time without notice 770 236 5000 www scientificatl
4. Example Of Antenna Grounding Antenna Lead In Wire Ground Clamps e Antenna Discharge Unit NEC Section 810 20 7 __ _ Grounding Conductors NEC Section 810 21 lt Z Grounding Clamps Power Service Grounding Electrode System NEC Art 250 Part H Electric Service Equipment gt NEC National Electrical Code T11518 A warning Avoid electric shock and fire hazard Do not locate an outside antenna system in the vicinity of overhead power lines or power circuits Touching power lines or circuits might be fatal Protect the Product from Lightning For added protection unplug this apparatus during lightning storms or when unused for long periods of time In addition to disconnecting the AC power from the wall outlet disconnect the signal inputs Verify the Power Source from the On Off Power Light When the on off power light is not illuminated the apparatus may still be connected to the power source The light goes out when the apparatus is turned off regardless of whether it is still plugged into an AC power source Eliminate AC Mains Overloads y eee Avoid electric shock and fire hazard Do not overload AC mains outlets extension cords or integral convenience receptacles For products that require battery power or other power sources to operate them refer to the operating instructions for those products IMPORTAN
5. lines For advance setup select the scan modes that your TV can support Refer to your set top and HDTV user s guides to choose the proper scan rates 480i 480p 720p 1080i for your setup For example a resolution of 1080i indicates that the screen shows 1080 lines in an interlaced display and 480p indicates that the screens shows 480 lines in a progressive display Notes e The screen resolution 1080i 480p and so forth is sometimes referred to as the scan rate The terms are interchangeable e You can stretch and zoom the displayed picture using the built in capability of the set top by pressing the key on the remote control A standard screen HDTV has a 4x3 A wide screen HDTV is one third wider than a aspect ratio The screen is 4 units wide for standard screen HDTV The screen is 16 units every 3 units tall wide for every 9 units tall A screen resolution of 480p or 480i fills A screen resolution of 720p or 1080i fills the screen the screen 11 Connecting to an HDTV with an HDMI Connector A WARNING Electric shock hazard Unplug all electronic devices before connecting or disconnecting any device cables to the set top Required cables e 1 HDMI to HDMI cable Explorer Set top MULTI STREAM CABLE CARD D IN UIA I AUDIO OUT STB SN SABNFSRVG a A folic Pb e N UON O R a STB RF MAC 001868C16906 o ECE am N T NI 3 piel di J 120 VAC 120 VAC Gs
6. not using the home theater or Dolby Digital decoder or you can connect the baseband audio outputs OUT 1 Audio Left and Right to the TV Digital content is encrypted with High Bandwidth Content Protection HDCP on the DVI HDMI port This set top is not compatible with devices that do not support HDCP You must use either the PrPbY or 1394 connection to connect the set top to these devices 12 Connecting to an HDTV with a DVI Connector r TE Electric shock hazard Unplug all electronic devices before connecting or disconnecting any device cables to the set top Required cables e 1 HDMI to DVI or 1 HDMI to HDMI cable and 1 DVI adapter e 1 audio Left Right cable Explorer Set top a MULTI STREAM CABLE CARD _ UT TUNA M AUDIO OUT STB SN SABNFSRVG r L a IIA TOEN U M eCM MAC 001868C16907 HALT AA TN STB RF MAC 001868016906 THIS DEVICE IS INTENDED TO BE ATTACHED TO A RECEIVER CEIVE e e cientific g g 120 VAC 120 VAC Atlanta 60HZ 400w 6oHz 40w AL Acisco COMPANY Homi USB 1394 1394 CATV CONVERTER LISTED 14H1 MADE IN MEXICO G US CABLE EQUIP DIGITAL VIDEO AUDIO OUT OUT INTERFERENCE TO RADIO j Cable Input Back of HDTV AUDIO CENTER CHANNEL IN ha A S VIDEO E T12969 Notes e When you connect the HDMI connector to the DVI connector on your HDTV you need an HDMI to DVI adaptor and a separate audio connection e Digital content is enc
7. of devices Refer to the user s guides that came with your other electronic devices for further information What Cables Do Need Some of the cables and adaptors shown in the diagrams may not be included with the set top Some of the required cables are shown in the connection diagrams and on page 2 of this guide 10 Picture Formats What is the Difference Between a Standard Screen and a Wide Screen HDTV The type of screen your HDTV has wide screen or standard screen determines how the set top displays programs on the screen The picture format for an HDTV is a combination of aspect ratio and screen resolution and is different for standard screen and wide screen HDTVs What is Aspect Ratio An aspect ratio is the ratio of the width to the height of the TV screen The aspect ratios differ because the television industry manufactures both standard screen and wide screen HDTVs to appeal to consumer viewing preferences What is the Screen Resolution and Scan Rate The screen resolution indicates the amount of detail that the picture displays Resolution is identified by the number of display lines on the screen The techniques that an HDTV uses to paint the picture on the screen are referred to as progressive and interlaced With the progressive method the lines are drawn on the screen one at a time in sequential order The interlaced method involves refreshing pixels in alternation first the odd lines and then the even
8. product Foreign objects can cause electrical shorts that can result in electric shock or fire Accessories Warning A WARNING Avoid electric shock and fire hazard Only use attachments accessories specified by your service provider or the manufacturer Service Warnings A warnine Avoid electric shock Do not open the cover of this product Opening or removing the cover may expose you to dangerous voltages If you open the cover your warranty will be void This product contains no user serviceable parts Refer all servicing to qualified service personnel Servicing is required when the apparatus has been damaged in any way such as a power supply cord or plug is damaged liquid has been spilled or objects have fallen into the apparatus the apparatus has been exposed to rain or moisture does not operate normally or has been dropped Check Product Safety Upon completion of any service or repairs to this product the service technician must perform safety checks to determine that this product is in proper operating condition Protect the Product when Moving It Always disconnect the power source when moving the apparatus or connecting or disconnecting cables A WARNING Avoid personal injury and Ni damage to this product Use vi only with the cart stand tripod Aes bracket or table specified by the manufacturer or sold with the apparatus When a cart is used use caution when moving the cart appa
9. 1 121 6 978 310 6 986 156 6 988 900 6 996 838 7 010 801 7 053 960 7 065 213 7 069 578 7 069572 D348065 D354959 D359737 D363932 D390217 D434753 D507240 D507535 D513407 D516518 RE36368 RE36988 20070417 Patents Contents important Sarety WAS IU CHONG sisses E E SE ea EES NN S IV WIC ONS erann aE E E E A EE E E EEEE 1 SaS FIS erea E E E bese inenarstuaeneiescenet 1 For More Information ipa tracts snare tetcean train cesar aseeteee ae eerien eto sate eeecieenened ne etiow 1 Identify Your 4240HDC or A250 AD G ic iscensteceeveccossndnerncewsencantncentoienceeieetwieunedesesdsexs 1 Whats MNS Carnon atheists Sorc caceaerten esanatdetancacecctar aioe acesenatesenuncsseceuenetaetencestenewaenoassd 2 Additional Equipment You Might Need cccccceccseeceeeeeeceeteeeseeceeeeeeteeeeeeeees 2 What s on the Front Panel scsssaceccunsemadieoadexeecesdsucadeeuusasenateadiexonenaduoiaqerdenesemedeedtaeeent 3 Whats on the Back Panel pet acecesenpeusseesnsne anche scueot expec a nt 4 Connecting the SCO osteoid eases cescve cients anasetcnae se caostunscteee cone odacmetonncesstemanayteseaatacs 5 Connections for an HDTV and CRs Facets setcceesssenicsedisoronied atececuseaeatesstaaosauee 6 Connections for a Standard Definition TV and VCR cccccecceseeeeeeeeeeeeeeeeaeeeens T View Television Programming siicsicwsicewnscocet senctedeatcucecsacdusedeeunisnastecestasmetivensededur soaet 8 Performance TIPS so asngrinstatctesnrcmie s
10. 2 coaxial digital audio cables e 4 Explorer Set top W001 1 M MAC 0018624 T D a STB RF MF 00 1 oe o MULTI STREAM CABLE CARD _ INU MOAN QLN AUDIO OUT Pr L K l video cable au DIGITAL S VIDEO OPTICAL A seocontn ISIN RULES OUT AUDIO OUT OUT AUDIO OUT 2 I n p ut DIGITAL AUDIO f MONITOR si h z d F j 1 OS OS 207 Jo N S VIDEO S VIDEO S VIDEO P a PB T ae 9 VIDEO VIDEO VIDEO gt CA i f 3 4 PR a 2 OUT 6J AUDIO R A WARNING Electric shock hazard Unplug all electronic devices before connecting or disconnecting any MADE IN MEXICO 120 VAC 120 VAC g a 60Hz 400w E 60Hz 40w 194 1984 LISTED 14H1 c US CABLE EQUIP Back of Home Theater Receiver cTVICABLE DVD device cables to the set top 1 BE S VIDEO S VIDEO 2 3 Back of Home Theater Receiver rin on cIV CABLE eae o MONITOR soy S VIDEO VIDEO a HDTV y e NTER DVI HDCP C ANNEL IN IN T13087 15 VIDEO rc one OPTICAL DIGITAL OUT 112971 Back of Home Theater Receiver DIGITAL AUDIO VIDEO 1 COMPONENT VIDEO MONITOR S VIDEO S VIDEO i S VIDEO N y OUT VIDEO VIDEO Gr E Ai SS l A A VIDEO OUT O
11. ELECTRIC SHOCK DO NOT OPEN AVIS RISQUE DE CHOC ELECTRIQUE NE PAS OUVRIR Atlanta 60Hz 400w GoHz 40w HDTV DIGITAL VIDEO S maj ACISCO COMPANY AUDIO OUT E OUT OUT ADIN Air CATV CONVERTER Homi USB g g LISTED 14H14 t YE AUCA OU MADE IN Mexico C US CABLE EQUIP MAY CAUSE HARMFI INTERFERENCE TO F IO COMMUNICATIONS A CABLE VIOLATION OF THE Fi ULE j Cable Input MPEG 0 VIDEO AUDIO OUT OUT Note The set top must be set to the proper output mode typically 480i T12974 17 Index 1394 4 6 17 A AC Outlet iv 4 Power input 4 Aspect ratio 11 B Back panel 4 Burn in of screen 8 C CableCard 2 4 10 Cables 2 Cable Out connector 4 Compliance FCC and Canadian EMI Component video connection See PrPbY Back Cover Composite 7 Connectors See also Front panel Back panel required for HDTV 6 required for SDTV 7 VCR 6 7 Connecting the set top to other devices HDTV with 1394 connector 17 HDTV with component input PrPbY 14 HDTV with DVI connector 13 HDTV with HDMI connector 12 HDTV with VCR 16 Home Theater System with component input PrPbY 15 SDTV 17 Consumer support 1 Controls See Front panel D Dashes display 5 Diagrams See Connecting the set top to other devices Digital TV What is it 10 Display LED 3 DVI connector 2 4 6 13 F FAQs 10 FCC compliance Back Cover Formats picture 11 Freq
12. Explorer Digital Set Top User s Guide Models 4240HDC and 4250HDC with Multi Stream CableCARD Interface Scientific Atlanta A CISCO COMPANY Notice to Installers The servicing instructions in this notice are for use by qualified service personnel only To reduce the risk of electric shock do not perform any servicing other than that contained in the operating instructions unless you are qualified to do so Note to System Installer CAUTION For this apparatus the coaxial cable shield screen shall be grounded as close as practical to the point of entry of the cable Ay DO NOT OPEN A into the building For products sold in the US and Canada this reminder is provided to call the system installer s attention to AAE Article 820 93 and Article 820 100 of the NEC or Canadian Electrical Code Part 1 which provides guidelines for proper NE PAS OUVRIR grounding of the coaxial cable shield CAUTION To reduce the risk of electric shock do not remove cover or back No user serviceable parts inside Refer servicing to qualified service personnel WARNING TO PREVENT FIRE OR ELECTRIC SHOCK DO NOT EXPOSE THIS UNIT TO RAIN OR MOISTURE This symbol is intended to alert you that uninsulated voltage within this product may have sufficient magnitude to cause electric shock Therefore it is dangerous to make any kind of contact with any inside part of this product This symbol is intended to alert you of the presence of i
13. Out 2 Left and Right connectors on the set top For Digital VCRs you can use the 1394 out connector on the set top Connections for a Standard Definition TV and VCR When using the set top with an SDTV you must make one of the following connections to view content Some SDTVs may not have all these connections In addition you can make connections to a VCR to record to a VCR tape Refer to your TV and VCR user s guides and the cabling diagrams in this guide for more detailed information Note The labeling on your set top may vary slightly Required Connections to an SDTV use one Pesta ae The PrPbY connectors can provide standard definition component video signals to an SDTV Note To connect PrPbY to an SDTV you must set the HD Setup Wizard on the set top to HD Mode and select the output video format typically 480i that will match the capabilities of your SDTV The S Video Out connection provides an optimal video connection to SDTVs S VIDEO OUT OUT 1 The Cable Out connector provides a video and audio A A connection to an SDTV Optional Connection to a VCR Set top Connections For VCRs with Video and Left and Right Audio connectors you can use the Out 2 connectors Video Left and Right on the set top CABLE IN ANT IN O 2 Q O View Television Programming Access Services and Programs Access cable services and programs by pressing the following keys on the remote control e G
14. R IN OUT Back of DVD Player AUDIO OUT VIDEO oe OUT d D0 s VIDEO COMPONEN VIDEO oun OU PROGRESSIVE SCAN T11135 Note This connection assumes that audio is provided by the home theater speakers Connecting to a Stereo VCR and HDTV optional A WARNING Electric shock hazard Unplug all electronic devices before connecting or disconnecting any device cables to the set top a C Required cables e 1 RF coaxial cable e 2 sets composite A V cables Explorer Set top MULTI STREAM CABLE CARD AUDIO OUT N AI N STB SN SABNFSRVG A AAN ELECTRIQUE NE PAS OOVRIR STB RF MAC 001868C16906 THIS DEVICE IS INTENDED TO BE ATTACHED TO A RECEIVER THAT IS NOT USED TO RECEIVE OVER THE AIR BROADCAST A SIGNALS CONNECTION OF THIS DEVICE IN ANY OTHER FASHION Scientific 120 VAC 120 VAC MAY CAUSE eae MAY CAUSES Atlanta 60HZ 400W 60HZ 40W NTI CE TO COMMUNICATIONS Rei iS IN eanre i ADIV BISHAL VIDEO e VIDEO OPTICAJ WeOSo comrany ERTIES OF THE FCC RULES CABLE SW CONVERTER J J LISTED 14H1 ARTIS I en c US CABLE EQUIP j Cable Input Back of Orr Stereo VCR w 4 Note This connection allows for recording to RF OUT the VCR and for watching z a our Apoi f VCR tapes on your HDTV To watch HD content use the HDMI PrPbY or DVI connector Back of HDTV AUDIO CENTER CHANNEL IN ON B oFF AUDIO IN D
15. T SAFETY INSTRUCTIONS continued Prevent Power Cord Damage Protect the power cord from being walked on or pinched particularly at plugs convenience receptacles and the point where the cord exits from the apparatus Provide Ventilation and Select a Location Do not block any ventilation openings Install in accordance with the manufacturer s instructions Do not place this apparatus on a bed sofa rug or similar surface Do not place this apparatus on an unstable surface Do not install near any heat sources such as radiators heat registers stoves or other apparatus including amplifiers that produce heat Do not install this apparatus in an enclosure such as a bookcase or rack unless the installation provides proper ventilation Do not place entertainment devices such as VCRs or DVDs lamps books vases with liquids or other objects on top of this product Protect from Exposure to Moisture and Foreign Objects Do not use this apparatus near water warning Avoid electric shock and fire hazard Do not expose this product to liquids rain or moisture A warning Avoid electric shock and fire hazard Unplug this product before cleaning Clean only with a dry cloth Do not use a liquid cleaner or an aerosol cleaner Do not use a magnetic static cleaning device dust remover to clean this product y T Avoid electric shock and fire hazard Never push objects through the openings in this
16. VI HDCP DVI HDCP IN e J SESEEHEE EENNEENE WCE T12972 16 Connecting to an HDTV with a 1394 Connector Required cables e 1 6 pin to 4 pin 1394 cable Consult your TV user s guides for more detailed information e 1 set component A V cables e 1 set audio Left Right cables Explorer Set top a MULTI STREAM CABLE CARD _ NUNIT AUDIO OUT POON 0000 Va Va AVIS RISQUE DE CHOC ELECTRIQUE NE PAS OUVRIR 0 VAC 120 VAC zev iE i Atlanta 60HZ 400W 60HZ 40W A CISCO COMPANY CATV CONVERTER vee g g LISTED 14H1 MADE IN MEXICO n n Cc US CABLE EQUIP VIDEO J OUT DIGITAL AUDIO OUT CABLE Koranon OF THE F S RULES OUT j Cable 1394 IN Input E Important When you connect the set top to i your TV using a 1394 WARNING connection you must ANT 750 Electric shock hazard Unplug all electronic devices before connecting or disconnecting any device cables to the set top make the additional video and audio connections to your TV to receive analog signals Back of HDTV 712973 Connecting the Set top in HD Mode to an SDTV with Component Input PrPbY Ay WARNING Electric shock hazard Unplug all electronic devices before connecting or disconnecting any device cables to the set top Explorer Set top MULTI STREAM CABLE CARD mi SMM uD OUT e ANIAN e nonn 1A eCM MAC 001868 b RISK OF
17. anta com This document includes various trademarks of Scientific Atlanta Inc Please see the Trademarks section of this document for a list of the Scientific Atlanta Inc trademarks used in this document All other trademarks shown are trademarks of their respective owners Product and service availability is subject to change without notice 2007 by Scientific Atlanta Inc All rights reserved July 2007 Printed in United States of America 4015107 RevA
18. definition TV SDTV video and stereo audio Connects to the component video input YPbPr on the HDTV when in HD mode Connects to an RCA cable that sends a digital audio signal to a surround sound receiver or other digital audio device Connects to either a VCR or to another set of inputs composite on your TV Connects to RCA cables that send analog audio signals left and right to the stereo inputs ona TV Connects to an S Video cable that sends an S Video signal to your TV or VCR This signal is standard definition but higher quality than other SDTV connections This connector reserved for future use Connects to an optical cable that sends a digital audio signal to a surround sound receiver or other digital audio device Connects an HDMI cable to the HDMI input of an HDTV HDMI supports both digital audio and video May be used to connect to a DVI interface using an HDMI to DVI adaptor for video and separate audio connections Any of the following audio connections may be used Digital Audio Out 4 Audio Out Left Right 6 or Optical Audio Output 9 Slot for Multi Stream CableCARD M Card module which decrypts subscription digital channels This set top will not operate correctly without an M Card module Obtain an M Card module from your service provider Connects to external USB devices such as a keyboard or a mouse Connects to display devices that are equipped with a 1394 input Connects to the AC power cord from a
19. h TV 1 8 Web access to product information 1 Welcome 1 Widescreen TV 11 Y YPbPr See PrPbY Z Zoom picture 8 11 FCC Compliance United States FCC Compliance This device has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against such interference in a residential installation This equipment generates uses and can radiate radio frequency energy If not installed and used in accordance with the instructions it may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment OFF and ON the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna if applicable e Increase the separation between the equipment and receiver e Connect the equipment into an outlet on a circuit different from that to which the receiver is connected e Consult the cable company or an experienced radio television technician for help Any changes or modifications not expressly approved by Scientific Atlanta Inc could void the user s authority to operate the equipment The information shown in the FCC Declaration
20. lity picture without the wavy lines or static you might sometimes get from a weak analog signal Because DTV receives and displays digital images that contain many times more picture elements pixels the small dots that make up the color image on your screen than standard analog television you can get a sharper on screen image than with analog Additionally DTV supports CD quality sound DTV includes SDTV Standard Definition Television EDTV Enhanced Definition Television and HDTV High Definition Television That means that all HDTV is digital but not all digital TV is high definition A high definition program must originate in HD format and be broadcast in HD format Having an HDTV system does not mean that everything you watch will be in high definition Getting the signal from digital cable also does not mean it is high definition What is Standard Definition Television Standard definition television SDTV is basic digital television programming delivered by cable Typically the SDTV screen is the same nearly square shape as an analog television screen Digital images on an SDTV set are crisp and clear noticeably better than on a standard analog television set using an antenna to receive over the air signals What is High Definition Television High definition television HDTV is a completely new way to send and receive television broadcast signals HDTV images are made up of pixels that are much smaller and closer together
21. mportant operating and maintenance servicing instructions in the literature accompanying this product Ce symbole a pour but d alerter toute personne qu un contact avec une piece interne de ce produit sous tension et non isol e pourrait tre suffisant pour provoquer un choc lectrique Il est Ce symbole a pour but de vous avertir qu une donc dangereux d tre en contact avec toute pi ce interne de documentation importante sur le fonctionnement et ce produit l entretien accompagne ce produit 20070131 SysInstaller 820 US Canada Intl U S Patents A patent notice is affixed to this product In addition the product may also be covered by one or more of the following patents 4 498 169 4 692 919 4 748 667 4 829 569 4 866 770 4 885 775 4 888 799 4 890 319 4 922 456 4 922 532 4 924 498 4 965 534 4 991 011 5 003 384 5 012 510 5 029 207 5 045 816 5 053 883 5 054 071 5 058 160 5 142 575 5 142 690 5 146 526 5 155 590 5 214 390 5 225 902 5 225 925 5 235 619 5 237 610 5 239 540 5 241 610 5 247 364 5 255 086 5 257 403 5 267 071 5 270 809 5 271 041 5 272 752 5 282 028 5 285 497 5 287 351 5 301 028 5 309 514 5 317 391 5 319 709 5 341 425 5 347 388 5 347 389 5 357 276 5 359 601 5 361 156 5 367 571 5 379 141 5 379 145 5 381 481 5 390 337 5 400 401 5 406 558 5 418 782 5 420 866 5 420 923 5 425 101 5 428 404 5 430 568 5 434 610 5 436 749 5 438 370 5 440 632 5 442 472 5 455 570 5 457 701
22. ng and service information Wait until you see one of the following displays on the front panel of the set top that indicates that the update is complete e Current time e Four dashes Note If four dashes are displayed you must call your service provider to get the set top authorized Set up your set top for HDTV or SDTV by completing the following steps e Make sure the set top is Off and the TV is On e On the front panel of the set top press GUIDE and INFO at the same time e Follow the on screen instructions to choose HD or SD mode and wide screen 16 9 or standard screen 4 3 depending upon your TV type See page 11 for more information on the scan rate e At the conclusion of the on screen instructions press POWER on the set top to begin watching TV Connections for an HDTV and VCR To use the set top with an HDTV you must make one of the following connections to view the HD content In addition you can make connections to a digital or analog VCR to record to a VCR tape Refer to your TV and VCR user s guides and the cabling diagrams in this guide for more detailed connection information Note The labeling on your set top may vary slightly Required Connections to an HDTV use one a ae cae Some HDTVs have a High Definition Multimedia Interface HDMI connector The HDMI connector provides both a digital video and audio connection See the connection diagram on page 12 for an example The HDMI connect
23. nother device such as a TV Connects to the power cord to deliver power to the set top may vary from the actual product Connecting the Set top To connect your set top to your entertainment devices complete these steps NE 00 a A LR gt m O1 Determine if your TV is HD or SD and whether it is wide screen 16 9 or standard screen 4 3 See page 11 for more information Make the connections for your TV and or VCR as follows e If you are using an HDTV see page 6 and the connection diagrams at the end of this guide e If you are using an SDTV see page 7 and the connection diagrams at the end of this guide e If you want to archive some programs to VCR tape see pages 6 and 7 and the connection diagrams at the end of this guide Identify the additional p devices you will connect to the set top and TV DVD gt VCR D VCR See pages 12 through 17 and the related user l guides for your devices Home Theater N Other for more information Plug the set top and the TV into an AC power source that is not controlled by a switch To provide some protection against voltage surges and built up static charges that can be caused by lightning storms and power outages ground earth your electronic devices such as by plugging the set top into a surge protector Do not turn on the set top or TV yet It may take several minutes for the set top to receive the latest software programmi
24. of Conformity paragraph below is a requirement of the FCC and is intended to supply you with information regarding the FCC approval of this device The phone numbers listed are for FCC related questions only and not intended for questions regarding the connection or operation for this device Please contact your cable service provider for any questions you may have regarding the operation or installation of this device FC Declaration of Conformity This device complies with Part 15 of FCC Rules Operation is subject to the following two conditions 1 the device may not cause harmful interference and 2 the device must accept any interference received including interference that may cause undesired operation EXPLORER 4240HDC and 4250HDC Digital Interactive Set top Model 4240HDC and 4250HDC Manufactured by Scientific Atlanta Inc 5030 Sugarloaf Parkway Lawrenceville Georgia 30044 USA Telephone 770 236 1077 Scientific Atlanta A CISCO COMPANY 5030 Sugarloaf Parkway Box 465447 Lawrenceville GA 30042 Scientific Atlanta A Cisco Company Canada EMI Regulation This Class B digital apparatus complies with Canadian ICES 003 Cet appareil num rique de la class B est conforme a la norme NMB 003 du Canada 20060628FDC Software and Firmware Use Scientific Atlanta Inc owns copyrights to the software included in your set top and furnishes the software to your cable service provider under a license agreement
25. of day The LED also displays the following e Message M e HDTV e Power e Output Resolution 1080i 720p 480p or 480i e AUTO Automatically outputs native scan rates that your TV can accept 7 Guide Accesses on screen services such as the on screen guide video on demand or pay per view 8 Info Displays a description of the selected program This button is available from the on screen guide and while viewing a program 9 Exit Exits menus the on screen guide and program information 10 Settings Provides access to the Settings menu 11 Smart Card Slot Reserved for future use 12 USB Port Connects to external equipment such as a keyboard or mouse reserved for future use Note This illustration may vary from the actual product What s on the Back Panel IMUM TUN STB SN SABN IMM UMA eCM MAC 001 ML TL STB RF MAC 0 1 112967 1 Cable In 2 Cable Out 3 HDTV 4 Digital Audio Out 5 Out 2 Secondary Video Audio Out 6 Audio Out Left Right 7 S Video Out 8 IR 9 Optical Audio Output 10 HDMI 11 Multi Stream CableCARD 12 USB 13 1394 14 AC Outlet 15 AC Power Input Note This illustration FSRVG 868C16907 018 68C16906 3 4 56789 101112 13 14 15 Connects to a coaxial cable that delivers the signal from your service provider Connects to a coaxial cable that sends analog audio and video signals to a TV or VCR These signals are standard
26. on The set top carton contains the following items e Connection Guide e Power Cord e Component Video Cables PrPbY e Audio Left Right Cable Additional Equipment You Might Need You might need some of the cables and adapters shown below for connecting the set top to your home entertainment devices See the connection information beginning on page 12 for more information Check with your service provider for information about acquiring cables or adapters or you can purchase cables or adapters at your local electronics supplier Multi Stream gt gt CableCARD gt Composite HDMI obtain from your se oy A V Cables Adapter service provider _ gt S Video KA RGB Adapter RGB E Cable Sy Cable Adapter RCA to RCA HDMI to HDMI A Cable per GN RCA to BNC RCA to VGA RGB Adapter hy es Cable Optical Digital IEEE 1394 HDMI to DVI Audio Cable 6 Pin Cable I to 4 Pin E Cable X ae IR Extender y RF Coaxial _ Coaxial Digital Cable OX cable we Audio Cable What s on the Front Panel Wy Sgientific EXPLORER 4250HDC 712966 1 2 3 4 5 6 78910 11 12 1 Power Turns the set top on and off 2 VOL VOL Increases and decreases the volume 3 CHt CH Scrolls up and down through the channels 4 Select Provides access to your on screen selection 5 IR Sensor Receives the infrared signal from the remote control 6 LED Display Displays the selected channel number and time
27. or can provide the connection to an HDTV with a DVI input If your HDTV has a Digital Visual Interface DVI connector you will need an HDMI to DVI adapter and you will need to connect a separate audio connection See the connection diagram on page 13 for an example The PrPbY connectors can provide high definition component video signals to an HDTV Note Use the HD Setup Wizard on the set top to set the HD mode and select the output video format that will matches the full capabilities of your HDTV See the connection diagram on page 14 for an example Some HDTVs have only RGB connectors If you have A OUT 1 one of these HDTVs you need an RGB adapter and 4 A you will need to connect a separate audio connection L Check with your service provider for information about F ON acquiring an RGB adapter or you can purchase the a adapter at your local electronics supplier RGB Adapter Needed Some HDTVs have 1394 connectors If you connect to your HDTV using a 1394 connection you also need to connect separate video and audio connections to your HDTV See the connection diagram on page 17 for an example Optional Connections to a VCR use one For VCRs with Video and Left and Right audio connectors you can use the Out 2 connectors Video Left and Right on the set top See the connection diagram on page 16 for an example For VCRs with S Video and Left and Right audio connectors you can use the S Video Out and the
28. ratus combination to avoid injury from tip over 20070320 Set Top Cable US amp Canada Welcome The Explorer 4240HDC and 4250HDC Digital Interactive Set Tops with a Multi Stream CableCARD M Card provide high definition HD capability and broadband digital video services Follow the instructions in this guide to install the 4240HDC or 4250HDC to become familiar with the buttons on the front panel and to access your cable services Then enjoy the features of the 4240HDC or 4250HDC and change the way you watch TV Safety First Before using the set top read the Important Safety Instructions section of this guide For More Information The consumer support website provides news and information about this product For more information please refer to the following Web address http www scientificatlanta com products consumers new_cableboxes htm Identify Your 4240HDC or 4250HDC To find the serial number for your 4240HDC or 4250HDC look on the back for a label that is similar to the example shown here The serial number begins with STB SN and is located beneath the bar code DA UE TM STB SN SABNFSRVG gt A UNA ST eCM MAC 001868C16907 ICT AACA M STB RF MAC 001868016906 Serial Number T13039 If your 4240HDC or 4250HDC requires troubleshooting in the future your service provider may ask for this serial number Use the space provided here to record the serial number What s In The Cart
29. rypted with High Bandwidth Content Protection HDCP on the DVI HDMI port This set top is not compatible with devices that do not support HDCP You must use either the PrPbY or 1394 connection which uses Digital Transmission Content Protection or DTCP to connect the set top to these devices e Also refer to the Important Notes Regarding the HDMI Interface on the Set top on page 12 13 Connecting to an HDTV with Component Input PrPbY A WARNING Electric shock hazard Unplug all electronic devices before connecting or disconnecting any device cables to the set top Required cables e 1 set component video cables PrPbY e 1 audio Left Right cable Explorer Set top 5 MULTI STREAM CABLE CARD a SAR O STB VG A KA NAI SN SABNFSR Pr A MINN AM Nli eCM E CK on MAC 001862 THIS DEVICE IS INTEND L BE ATTACH A REJ x THAT IS NO TO corer J f E k N NI T AST OF THIS 4 i agn ASON L Scientific 120 VAC 120 VAC Atlanta ton N 60Hz 400w 60Hz 40w oi DIGITAL VIDEO s up opricay ACISCO COMPANY eMC ois AUDIO OUT OUT pte Homi USB 13294393 LISTED 14H1 OUT OUT QAUDIO OUT SAxGwSHS A j dsam l Cable Input H A N ANT 750 T12970 14 Connecting to a Home Theater System with Component Input PrPbY Required cables e 3 sets component video cables PrPbY e 1 audio Left Right cable e
30. stem includes a VCR or stereo verify that you have properly connected them to the set top Verify that the set top is set to the proper screen type and resolution No Color Verify that the current TV program is broadcast in color Adjust the TV color controls If you are using a component video connection PrPbY check that all connectors are completely plugged into the set top and TV No Sound If your setup includes a VCR or stereo verify that you have properly connected them to the set top Verify that the volume is turned up analog audio only Verify that the mute function is not on analog audio only Automatic Software Updates A message appears on the TV screen when the set top and the M Card module are receiving software updates In addition download information also appears on the front panel of the set top during these updates Wait for the current time to display on the front panel before continuing When the time appears the update is complete Frequently Asked Questions What is Digital Television Digital television DTV is a huge leap forward in television technology compared to analog television that has been widely available since the 1940s DTV is delivered and displayed using digital encoding similar to the way a PC operates By using digital technology there is no variation in picture and sound quality from the origination point until it is displayed on your television You always receive a high qua
31. tain of the type of power supply to your home or business consult your service provider or your local power company Ground the Product warnine Avoid electric shock and fire hazard Do not defeat the safety purpose of the polarized or grounding type plug A polarized plug has two blades with one wider than the other A grounding type plug has two blades and a third grounding prong The wide blade or the third prong is provided for your safety If the provided plug does not fit into your outlet consult an electrician for replacement of the obsolete outlet If this product connects to coaxial cable wiring be sure the cable system is grounded earthed Grounding provides some protection against voltage surges and built up static charges Outdoor Grounding System If this product connects to an outdoor antenna or cable system be sure the antenna or cable system is grounded earthed This provides some protection against voltage surges and built up static charges Article 810 of the National Electric Code NEC ANSI NFPA No 70 1990 provides the following information e Grounding of the mast and supporting structure e Grounding the lead in wire to an antenna discharge unit e Size of the grounding conductors e Location of the antenna discharge unit e Connection to grounding electrodes e Requirements for the grounding electrodes see the following antenna grounding diagram as recommended by NEC ANSI NFPA 70
32. than those used in standard analog television and there are millions of them Thus HDTV can display five to six times the detail of analog television to deliver picture quality that is much more realistic dimensional and precise SDTV programs can be viewed on an HDTV Another feature of HDTV is digital surround sound using Dolby Digital which is the same technology used to produce the sound you hear in movie theaters Are Local TV Stations Broadcasting in HDTV Many local TV stations are transmitting digital signals However transmitting a digital signal does not mean transmitting an HDTV signal Some stations are using the new bandwidth to broadcast several standard definition channels Most stations once they begin broadcasting in digital are offering HD content from their parent network for example CBS ABC NBC Fox WB UPN and PBS What is an M Card Module An M Card module is a CableCard that allows the set top to decrypt subscription digital channels The module fits into the Multi Stream slot on the back of the set top see page 4 for the location of the slot You can obtain a an M Card module from your service provider Note Your service provider may provide this when you first receive the set top Where Are the Connection Diagrams The diagrams at the end of this guide show examples of common ways to connect the set top to your other electronic devices However these diagrams do not show every possible combination
33. uently Asked Questions See FAQs Front panel 3 H HD broadcasting 10 4 5 6 7 17 1 10 mode format HDTV Connections 6 formats 11 What is it 10 HDMI 4 6 12 High definition See HD Home theater system connection 15 Interlaced scan rate 11 IR Sensor 3 K Keys See Front panel Back panel L LED Display 3 M Card See Multi Stream CableCARD Multi Stream CableCARD 2 4 10 18 Index continued P Performance tips See Troubleshooting Picture Doesn t display 9 Formats 11 No color 9 Picture in picture See PIP PIP 8 Ports See Connectors Product information 1 Programming viewing 8 Progressive scan rate 11 PrPbY connector 4 6 7 HDTV connection 14 home theater connection 15 SDTV connection 17 R Remote control 8 RGB connector See PrPbY S S Video 7 Safety ii iv v Scan rates 11 Screen burn in 8 resolution 11 size 11 SD mode 4 5 7 17 SDTV Connections 7 17 What is it 10 Serial number locating 1 Set top See Welcome Software updates 9 Sound troubleshooting 9 19 Standard definition What is it 10 Standard screen TV 11 Stretching and zooming picture 8 11 Support consumer 1 T Time display 5 Troubleshooting 9 TV digital what is it 10 formats 11 HDTV what is it 10 programming 8 resolution 11 standard screen 11 standard definition What is it 10 wide screen 11 U Updating software 9 USB port 3 V VCR connection 6 7 16 View programs 8 W Watc
34. uide Access the on screen guide The on screen guide displays schedules of TV programs and other services available from your cable service provider such as video on demand and pay per view programs e Arrows Select a program in the schedule e Info Display a specific program description either from the on screen guide or while viewing a program e Select View a specific program in the guide Stretch and Zoom Program You can stretch and zoom SD or HD programs by pressing the key on the remote control Avoid Screen Burn in Images such as letterbox bars or side bars bright closed captioning backgrounds station logos or any other stationary images may cause the screen in your HDTV to age unevenly this is known as screen burn in Refer to the user s guide that came with your HDTV for more information A WARNING Avoid screen burn in Do not display the same fixed images on your HDTV screen for extended periods of time Performance Tips If the set top does not perform as expected the following tips may help If you need further assistance contact your service provider No Picture Verify that the power to your TV is turned on Verify that your HDTV is in HD mode If necessary run the HD Setup Wizard to select HD mode If the set top is plugged into a wall switch verify that the switch is in the ON position Verify that all cables are properly connected Verify that the M Card module is installed If your sy
35. usie dered nner unaatenannnadonceudstetaesyantesuiesonaeecsaarsunedsaniiatetisaden 9 Frequently Asked QUESTIONS ccccceeccceeeceececeeeeeeeeceeecsaeeseueesaeeseueesaeessaeenages 10 Picture Formals senecs snio EEEE aa a RNE 11 Connecting to an HDTV with an HDMI Connector cc cece eecceeeeeeeeeeeeeeeeees 12 Connecting to an HDTV with a DVI COnneCtol cece ccecccecece sees eeeeeeeeeees 13 Connecting to an HDTV with Component Input PrPbDY cececeeeeeeeeee eens 14 Connecting to a Home Theater System with Component Input PrPbY 15 Connecting to a Stereo VCR and HDTV optional ce cceccceeceeeeeeeeeeeeees 16 Connecting to an HDTV with a 1394 COnnectol ccccecccecceeeeeeeeeeeeeesaeeeseees 17 Connecting the Set top in HD Mode to an SDTV with C omponent INHU PrP DY sce crete reeecntrececcccesvente cen cedsanseneusaucensaecetaauscecesseaeoeceuessece 17 PNK PREE E E EE E E AA NET EE E A A A EAE A A A EE 18 Compliance INTO MAT ON iis dsiue sation cocci iadannsiclicdwopeuaalssncalonsnloneeaiilededacesaninnssont Back Cover IMPORTANT SAFETY INSTRUCTIONS Read These Instructions Keep These Instructions Heed All Warnings Follow All Instructions Power Source Warning A label on this product indicates the correct power source for this product Operate this product only from an electrical outlet with the voltage and frequency indicated on the product label If you are uncer
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