Service Manual
Contents
1. Adresse Address Tel Fax Courriel E mail Nom Name Carte de cr dit Credit card information Nom Name Type No Exp Signature Pour toute demande lectrique ou quipement audiovisuel For audio visual equipemet or electrical request FREEMAN 514 380 3472 Retourner par t l copieur au 514 380 3332 ou courriel christine desrosiers 9 freemanco com Please fax back form to 514 380 3332 or by e mail at chirstine desrosiers freemanco com Le Westin Montr al 270 St Antoine Ouest Montr al Qu bec Canada H2Y 0A3 FREEMAN FREEMAN Quebec COMPUTER amp AUDIO VISUAL ORDER FORM COMPANY SHOW NAME 21ST ANNUAL MEETING SKIN CARE 2015 STREET LOCATION LE WESTIN MONTREAL CITY BOOTH PROV STATE POSTAL CODE INSTALLATION DATE May 12 2015 TIME PM E MAIL EXHIBIT START DATE May 13 2015 TIME 07h00 PHONE FAX EXHIBIT END DATE May 14 2015 TIME 14h30 ORDERED BY CONTACT ON SITE PO PST STAYING AT PHONE QUANTITY EQUIPMENT AVAILABLE SHOWRATE TOTAL FLAT SCREEN MONITORS is 17 LCD FLAT SCREEN MONITOR 100 00 20 LCD FLAT SCREEN MONITOR 160 00 24 LCD FLAT SCREEN MONITOR 180 00 32 LCD FLAT SCREEN MONITOR 300 00 37 LCD FLAT SCREEN MONITOR 4000 40 LCD FLAT SCREEN MONITOR e0000 42 PLASMA FLAT SCREEN MONITOR 64000 45 LCD FLAT SCREEN MONITOR 800 00 50 PLASMA FLA2. Montreal Quebec Canada H2Z 1G2 A R E Core Ph 514 868 6666 Fax 514 394 2667 Sia Cok EAT FreemanmontrealES freemanco com 2 D NAME OF SHOW SKIN CARE 2015 COMPANY NAME BOOTH CONTACT NAME PHONE EVERY OUTBOUND SHIPMENT WILL REQUIRE A MATERIAL HANDLING AGREEMENT AND LABELS WE WOULD BE HAPPY TO PREPARE THESE FOR YOU IN ADVANCE AND WILL DELIVER THEM TO YOUR BOOTH AT SHOW SITE TO REVIEW AND SIGN TO TAKE ADVANTAGE OF THIS SERVICE PLEASE COMPLETE AND RETURN THIS FORM SHIPPING INFORMATION FROM SHIPPER EXHIBITOR NAME BILLING ADDRESS CITY STATE ZIP SHIP TO COMPANY NAME DELIVERY ADDRESS CITY STATE ZIP PHONE ATTN SPECIAL INSTRUCTIONS METHOD OF SHIPMENT PLEASE CHECK DESIRED METHOD OF SHIPMENT BELOW Once your shipment is packed and ready to be picked up please return the Material GEPIGISESSRBIER Handling Agreement to the Exhibitor L11 Day Delivery next business day Services Center 02 Day Delivery by 5 00 P M second business day DExpedited Verify the piece count weight and that ODeferred Delivery within 3 4 business days a signature is on the Material Handling OStandard Ground Agreement prior to shipping out OSpecialized Pad wrapped uncrated or truckload SHIPMENTS WITHOUT PAPERWORK TURNED IN WILL BE RETURNED TO OUR El OTHER COMMON CARRIER WAREHOUSE AT EXHIBITOR S EXPENSE Freeman will make arrangements for all Freeman Exhibit Transportation shipments
3. NCLUDING STRICT LIABILITY AND NEGLIGENCE EVEN IF FREEMAN HAS BEEN ADVISED OR HAS NOTICE OF THE POSSIBILITY OF SUCH DAMAGES SUCH EXCLUDED DAMAGES INCLUDE BUT ARE NOT LIMITED TO LOSS PROFITS LOSS OF USE INTERRUPTION OF BUSINESS OR OTHER CONSEQUENTIAL OR NDIRECT ECONOMIC LOSSES 10 DECLARED VALUE Declarations of Declared Value are between the Exhibitor and the selected Carrier ONLY and are in no way an extension of Freeman s maximum iability stated herein Freeman will use commercially reasonable efforts to transmit the Declared Value instructions to the selected Carrier however FREEMAN WILL NOT BE LIABLE FOR ANY CLAIM ARISING FROM THE TRANSMITTAL OF OR FAILURE TO TRANSMIT DECLARED VALUE INSTRUCTIONS TO THE CARRIER NOR FOR FAILURE OF THE CARRIER TO UPHOLD THE DECLARED VALUE OR ANY OTHER TERM OF CARRIAGE 11 JURISDICTION ARBITRATION THIS CONTRACT SHALL BE CONSTRUED UNDER THE LAWS OF THE STATE OF TEXAS WITHOUT GIVING EFFECT TO ITS CONFLICT OF LAWS RULES EXCLUSIVE VENUE FOR ALL DISPUTES ARISING OUT OF OR RELATING TO THIS CONTRACT SHALL RESIDE IN A COURT OF COMPETENT JURISDICITON IN DALLAS COUNTY TEXAS Notwithstanding anything herein to the contrary any controversy or claim arising out of or relating to this Contract or the breach thereof shall be settled by arbitration administered by the American Arbitration Association in accordance with its Commercial Arbitration Rules and judgment on the award rendered by the arbitrator s may
4. be entered by any court having jurisdiction thereof The parties hereby confirm their express wish that this contract and all documents relating thereto be drawn up in English only but without prejudice to any such documents or instruments which may from time to time be drawn up in French only or in both French and English Les parties aux pr sentes confirment leur volont que le present contract de m me que tous autres documents s y rapportant soient r dig s en anglais seulement mais sans pr judice cependant tous tels document qui pourront l occasion tre r dig s en fran ais seulement ou la fois en fran ais et en anglais Notwithstanding anything herein to the contrary any controversy or claim arising out of or relating to this Contract or the breach thereof shall be settled by arbitration administered by the American Arbitration Association in accordance with its Commercial Arbitration Rules and judgment on the award rendered by the arbitrator s may be entered by any court having jurisdiction thereof 12 INDEMNIFICATION Exhibitor agrees to indemnify and forever hold harmless Freeman from and against any and all demands claims causes of action fines penalties damages including consequential liabilities judgments and expenses including but not limited to reasonable attorneys fees and investigation costs on account of personal injury death or damage to or loss of property or profits arising out or contribut
5. equipment to unload sort and deliver What is Ground Loading Unloading Vehicles that are not dock height preventing the use of loading docks such as U hauls flat bed trailers double drop trailers company vehicles with trailers that are not dock level etc What is Constricted Space Loading Unloading Trailer loaded high and tight shipments that are not easily accessible Freight is loaded to full capacity of trailer top to bottom side to side One example of this is freight that is loaded down one side of a trailer that must be bypassed to reach targeted freight What is Designated Piece Loading Unloading Drivers that require the loading crew to bring multiple pieces of the freight to the rear of the trailer to select the next piece having to remove freight from the trailer then reload to fit or the trailer must be loaded in a sequence to ensure all items fit What are Stacked Shipments Shipments loaded in such a manner requiring multiple items to be removed to ground level for delivery to booth Stacked or cubed out shipments loose items placed on top of crates and or pallets constitute special handling What is Shipment Integrity Shipment integrity involves shipments on a carrier that are intermingled or delivered in such a manner that additional labor is needed to sort through and separate the various shipments on a truck for delivery to our customers What is Alternate Delivery Location Alternative deli
6. taken to a warehouse to await Exhibitor s shipping instructions and Exhibitor agrees to be responsible for charges relating to such rerouting and handling In no event shall Freeman be responsible for any loss resulting from such rerouting designation 7 FREEMAN S RESPONSIBILITIES Freeman shall be responsible only for those services which it directly provides Freeman assumes no responsibility for any persons parties or other contracting firms not under Freeman s direct supervision and control Freeman s performance hereunder is subject to and Freeman shall not be responsible for loss delay or damage due to strike work stoppages natural elements vandalism Act of God civil disturbances power failures explosions acts of terrorism or war or for any other cause beyond Freeman s reasonable control nor for ordinary wear and tear in the handling of Exhibitor s materials 8 INSURANCE It is understood that Freeman is not an insurer Insurance on exhibit materials if any shall be obtained by Exhibitor in amounts and for perils determined by Exhibitor Exhibitor agrees to provide Freeman with a release of subrogation to the extent of any insurance settlement received 9 CLAIM S FOR LOSS Exhibitor agrees that any and all claims for loss or damage must be submitted to Freeman immediately at the show site and in any case not later than thirty 30 business days after the Exhibitor s materials are delivered to the carrier for transport
7. ATION SERVICE Freeman is pleased to offer a new service for our international exhibitors that provides quick inter pretation and translation in 150 languages This service will not only interpret for us on a three way conversation but also translate emails from customers To access this service you may contact Freeman Montreal Exhibitor Services at 514 868 6666 or Freeman s Customer Support Center at 888 508 5054 HELPFUL HINTS AVOID DELAY Ship early to avoid delays Shipments arriving late at show site will cost you money time and busi ness SAFETY TIPS Use a ladder not a chair Standing on chairs tables and other rental furniture is unsafe and can cause injury to you or to others These objects are not designed to support your standing weight Be aware of your surroundings You are in an active work area with changing conditions during move in and move out Pay attention Look for obstacles and machinery and equipment that are in use Keep your eyes open for scooters and forklifts The drivers of these vehicles may not be able to see you Stay clear of dock areas trucks and trailers These areas can be particularly dangerous Prevent electrical shocks falling items and damage to materials Do not attach items or equipment to the drapes or metal framework provided for you booth This can cause serious injury or damage to materials We do not accept Hazardous Materials If you ship any hazardous materials you could be in viol
8. Arrangements for pick up by other carriers isthe responsibility of the exhibitor During exhibitor move out when time permits O OTHER AIR FREIGHT Freeman will attempt a courtesy phone call to your carrier to confirm the scheduled pick up O OTHER VAN LINE DESIRED NUMBER OF LABELS In the event your selected carrier other than Freeman fails to show on final move out day please select one of the following options L Reroute via Freeman s choice Delivery back to warehouse at Exhibitor s expense Return to warehouse rates are based on weight A minimum charge of 300 00 plus applicable taxes will apply Materials that have not been picked up by your selected carrier after 5 business days will be subject to storage fees A 100 00 week minimum charge will be added to your account bound loping out FREEMAN sh FREEMAN FREEMAN DONOT DELAY MUST DELIVER BY MAY 8 2013 IJ MUST DELIVER BY mays 2015 7 DONOT DELAY TO TO EXHIBITOR NAME EXHIBITOR NAME C O FREEMAN YRC REIMER 1725 CHEMIN ST FRANCOIS DORVAL QC H9P 2S1 C O FREEMAN YRC REIMER 1725 CHEMIN ST FRANCOIS DORVAL QC H9P 2S1 WAREHOUSE EVENT SKIN CARE 2015 WAREHOUSE l l EVENT SKIN CARE 2015 BOOTH NO NO OF PCS BOOTH NO e OF PCS THE ABOVE LABELS ARE PROVIDED FOR YOUR CONVENIENCE _ PLACE ONE OF EACH PIECE SHIPPED TO ENSURE PROPER DELIVERY IF MORE LABELS ARE NEEDED COPIES ARE A
9. BANK TRANSFER Please make cheque payable to Please note that customers are responsible for any bank processin Freeman Expositions Ltd fees of 15 00 CDN Cheques must be in CDN funds drawn on a Canadian Bank or U S funds drawn on a U S bank Beneficiary Name Freeman Expositions Ltd Please reference job xxxxxx on your remittance 61 Browns Line Toronto Ontario Canada M8W 3S2 GST R101889426 HST 101 889 426 RT 0001 CREDIT CARD Bank Transfer to Royal Bank of Canada For your convenience we will use this authorization to charge your credit card account for your advance orders and any additional amounts incurred as a re sult of show site orders placed by your representative These charges may include all Freeman companies or any charges which Freeman may be obligated to pay on behalf of Exhibitor including without limitation any shipping charges Please complete the informa tion requested below AMERICAN EXPRESS MASTERCARD Account No Bank 003 200 Bay Street Toronto Ontario Canada M5J 2J5 Transit or Bank ID 00002 Freeman Account 000021048693 Foreign Exhibitors wiring funds from Overseas should use Swift Code ROYCCAT2 If sending USD use Intermediary Bank JP Morgan Chase Manhattan New York NY Swift Code CHASUS33 ABA 021000021 IBAN Number Canadian Banks do not carry IBAN numbers Please reference Name of Show amp Booth Number on all Ban
10. CCEPTABLE FREEMAN LE WESTIN MONTREAL Nom de l exposition Name of event Date Nom et num ro du kiosque Booth name and number Skin care Veuillez compl ter et retourner le formulaire avant le 6 mai 2015 Pour les commandes re ues apr s le 6 mai les prix indiqu s seront major s de 25 Please complete and return before May 6th 2015 There will be an additional 25 charge to each request received after May 6 QUANT DESCRIPTION PRIX PRICE DE JOURS OF DAYS TOTAL Internet haute vitesse High speed Internet Sans fil wireless sans frais no charge C bl cabled 75 00 chaque each T l phone conf rence de type Polycom Inventaire limit Polycom speaker phone Limited inventory 135 00 par jour Each day Installation d montage 60 00 Ligne t l phonique d di e le t l phone n est pas inclus DID phone line phone not included 150 00 Chaque Each Branchement lectrique Electrical Power 50 00 Chaque circuit Each circuit TAXES EN SUS TAXES NOT INCLUDED AVIS talage illumin et quipement expos s l h tel doivent tre conformes aux normes du C S A ACNOR ou U L C NOTICE Illuminated displays and electrical equipment on display in the hotel must conform to C S A and U L C TPS GST R 824616544 TVQ QST 1211078801 Compagnie Company
11. FREEMAN SKIN CARE 2015 MAY 13 14 2014 LE WESTIN MONTREAL oar SMC MONTREAL QUEBEC CANADA SERVICE INFORMATION TABLE TOP EQUIPMENT Each table top display will be supplied with a 6 x 24 deep x 30 high black draped trable and two 2 chairs SHOW SCHEDULE EXHIBITOR MOVE IN For more information and helpful hints on pre show procedures and move in please go to www freemanco com preshowFAQ Tuesday May 12 2015 2 00 p m 6 00 p m EXHIBIT HOURS Wednesday May 13 2015 7 00 a m 4 30 p m Thursday May 14 2015 7 00 a m 2 30 p m EXHIBITOR MOVE OUT For more information and helpful hints on post show procedures and move out please go to www freemanco com postshowFAQ Thursday May 14 2015 2 30 p m 6 00 p m DISMANTLE AND MOVE OUT INFORMATION All exhibitor materials must be removed from the exhibit facility by Thursday May 14 2015 at 6 00 p m To ensure all exhibitor materials are removed from the exhibit facility by the Exhibitor Move Out deadline please have all carriers check in by Thursday May 14 2014 by 4 00 p m POST SHOW PAPERWORK AND LABELS Our Exhibitor Services Department will gladly prepare your outbound Material Handling Agreement and labels in advance Be sure your carrier knows the company name and booth number when making ar rangements for shipping your exhibit at the close of the show SERVICE CONTRACTOR CONTACTS INFORMATION FREEMAN EXPOSITIONS FREEMAN AUDIO VISUAL 205 Viger West Suit
12. Inbound in addition to above rates Crated or Skidded Shipment reete be 20 25 40 50 Special Handling Shipment rcr 26 25 52 50 Overtime Charge Outbound in addition to above rates Grated or Skidded Shipmeht 5 2 nete ete tietast 20 25 40 50 Special Hanling Shipmerit 2 riter metes 26 25 52 50 Tips to Save on Material Handling e Consolidate shipments when total weight is less than 200 lbs For Example 3 Separate Shipments 1 Consolidated Shipment 60 lbs charged 200 lbs 100 00 3 pieces 1 shipment 9 975 PST 0 52 lbs charged 200 lbs 100 00 177 lbs charged 200 lbs 100 00 CCS DE 65 lbs charged 200 lbs 100 00 300 00 Added benefit your shipments are less likely to get misplaced if they are packaged together with larger items 15U 406530 FREEMAN material handling SPECIAL HANDLING DEFINITIONS for frequently asked questions and material handling estimator tools go to www myfreemanonline com Special handling applies to shipments that are loaded by cubic space and or packed in such a manner as to require additional labor handling such as ground unloading constricted space unloading designated piece unloading carpet pad only shipments or stacked shipments Also included are shipment integrity alternate delivery locations mixed shipments and shipments without individual bills of lading Shipments loaded in this manner require additional time labor or
13. L SALES TAX DATE ENTER BELOW PST EXEMPTION 0 00 Administration Fees will apply on all credit card transactions over 5 000 For further information please contact Christine Desrosiers 514 380 3472 PH e mail address christine desrosiers freemanco com 514 380 3332 FAX Skin Care 2015 Exhibitor Form Eng xls INSTRUCTIONS FOR USE 1 It couldn t be simpler Just complete the form on line save to your desktop amp e mail to the e mail address above TERMS amp CONDITIONS 1 Please forward payment in full with your order 2 Orders received less than 7 business days prior to setup date may be subject to additional charges 3 Written order cancellation must be received at least 5 business days prior to setup date to avoid a 1 day charge 4 Your authorized representative must be at your booth at specified date amp time to accept delivery of equipment Please note we cannot leave equipment in your booth without your representative there to receive it 5 The equipment is your responsibility until picked up by a Freeman Audio Visual representative Please do not leave equipment unattended in your booth when the show finishes 6 Any extension of the rental period must be arranged prior to termination of the original rental period 7 Customer is liable for full replacement value of rented equipment amp is responsible for insuring said equipment 8 Customer agrees to be bound by all applicable license amp copyright law
14. T SCREEN MONITOR 3 3 52 LCD FLAT SCREEN MONITOR 960 00 60 LCD FLAT SCREEN MONITOR sont 65 PLASMA FLAT SCREEN MONITOR 1 600 00 70 PLASMA FLAT SCREEN MONITOR at FLAT SCREEN MONITOR FLOOR STAND RENTED WITH MONITOR ONLY 10000 SHELF FOR MONITOR FLOOR STAND 2000 COMPUTERS All computers come with10 100 Ethernet Windows and Office software STANDARD DESKTOP COMPUTER comes with 17 monitor 32500 NOTEBOOK COMPUTER 325 00 COMPUTER ACCESSORIES I PAD WIRELESS PRESENTER KIT 1000 LASER PRINTER B amp W 15 PPM 300 00 DESKTOP SPEAKERS PAIR s10000 ETHERNET 10 100 8 PORT SWITCH s10000 VIDEO PLAYERS see Monitors above D c up i DVD PLAYER MULTIZONE s 15000 BLU RAY PLAYER 0000 VIDEO ACCESSORIES D To VIDEO CART WITH SKIRT 6000 6 FT TRIPOD SCREEN s10000 AUDIO EQUIPMENT CD PLAYER REQUIRES SOUND SYSTEM seoo BOOTH AUDIO SYSTEM 1 2 SPEAKERS MIXER AMPLIFIER 0000 BOOTH AUDIO SYSTEM 2 2 SPEAKERS MIXER AMPLIFIER CD PLAYER WIRELESS MIC 60000 WIRELESS MICROPHONE HANDHELD LAVALIER OR HEADSET seeooo OTHER PLEASE INQUIRE IF YOU DO NOT SEE WHAT YOU NEED Lb PAYMENT MUST ACCOMPANY YOUR ORDER CLICK PAYMENT BOX USE ARROW TO SELECT METHOD EQUIPMENT TOTAL CREDIT CARD EXPIRY LABOUR SETUP DISMANTLE D DEOUT ADO AUTHORIZED SIGNATURE SUB TOTAL NAME ON CREDIT CARD IF PST EXEMPT PROVINCIA
15. TOMS As part of the Freeman service and to make your shipping and transportation experience as seamless as possible Freeman Exhibit Transportation has been appointed as the official carrier and customs clear ance service provider for SKIN CARE 2015 Our Exhibit Transportation Department will be in contact with you to discuss your shipping requirements however if you wish to contact us please call our toll free number at 1 877 478 1113 to speak to a Customer Service Representative AS A REMINDER All shipments originating outside Canada require Canada Customs Clearance and U S Customs Homeland Security if applicable on the return Please call our toll free number at 1 877 478 1113 to speak to a Customer Service Representative SMALL PACKAGES BOXES DELIVERIES Including Portable Display Cases Canada is an international destination and as such duties taxes and customs clearance fees applies If you are shipping Air or Ground with the following small packages companies FedEx UPS Airborne DHL or any other small package boxes carriers please confirm that all ancillary charges duties taxes amp Customs clearance fees are PREPAID This includes 3rd Party Shippers ie Fullfillment Centres etc Any shipments that are sent collect will not be accepted by Freeman and they will be refused In some instances carriers do not declare ancillary collect charges upon delivery to our warehouse and Freeman is billed 30 90 days after the event ha
16. TS YOUR POSSIBLE RECOVERY IN CASE OF LOSS OR DAMAGE Acceptance of said terms and conditions will be construed when any of the following conditions are met This Material Handling Agreement MHA is signed Exhibitor s materials are delivered to Freeman s warehouse or to an event site for which Freeman is the Official Show Contractor or an order for labor and or rental equipment is placed by Exhibitor with Freeman 1 DEFINITIONS For purposes of this Contract Freeman means Freeman Expositions Ltd dba Freeman and its employees directors officers agents assigns affiliated companies and related entities including but not limited to any subcontractors Freeman may appoint The term Exhibitor means the Exhibitor its employees agents representatives and any Exhibitor Appointed Contractors EAC 2 PACKAGING AND CRATES Freeman shall not be responsible for damage to loose or uncrated materials pad wrapped or shrink wrapped materials glass breakage concealed damage carpets in bags or poly or improperly packed materials In addition Freeman shall not be responsible for crates and packaging which are unsuitable for handling in poor condition or have prior damage Crates and packaging should be of a design to adequately protect contents for handling by forklift and similar means Freeman does not accept any crates or packaging containing hazardous materials Goods requiring cold storage and those in accessible storage a
17. al Handling Agreements submitted to Freeman by Exhibitor will be checked at the time of pickup from the booth and corrections will be made where discrepancies exist between the quantities of items on any form submitted to Freeman and the actual count of such items in the booth at the time of pickup Freeman is not responsible for any wait time or other charges including business center charges arising from delivery or pickup of Exhibitor s materials 5 DELIVERY TO THE CARRIER FOR RELOADING Freeman assumes no responsibility for loss damage theft or disappearance of Exhibitor s materials after same have been delivered to Exhibitor s appointed carrier shipper or agent for transportation after the conclusion of the show Freeman loads the materials onto the carrier under directions from the carrier or driver of that carrier Any loading onto the carrier will be understood to be under the exclusive supervision and control of the carrier or driver of that carrier Freeman assumes no responsibility for loss damage theft or disappearance of Exhibitor s materials that arises out of improperly loaded materials 6 DESIGNATED CARRIERS In order to expedite removal of materials from show site as required by Show Management and or the facility Freeman shall have the authority to change the Exhibitor designated carrier if that carrier does not pick up the shipment s at the appointed time Where no disposition is made by Exhibitor materials may be
18. ation of federal laws and may be subject to fines amp penalties EXHIBITOR ASSISTANCE For more information and helpful hints on preshow procedures and move in please go to www freemanco com preshowFAQ For more information and helpful hints on postshow procedures and move out please go to www freemanco com postshowFAQ Call Freeman s Exhibitor Services department at 514 868 6666 with any questions or needs you may have FREEMAN general information Page 3 of 3 FREEMAN 205 Viger West Suite 207 Montreal Quebec H2Z 1G2 Canada Ph 514 868 6666 Fax 514 394 2667 xe direi THIS FORM SKIN CARE SPECIALISTS freemanmontrealES freemanco com WITH YOUR ORDER NAME OF SHOW SKIN CARE 2015 COMPANY NAME BOOTH ADDRESS BOOTH SIZE x STREET P O BOX CITY STATE PROVINCE ZIP POSTAL CODE PHONE EXT FAX SIGNATURE PRINT NAME E MAIL FOR INVOICE CUSTOMER OR CHECK BOX IF YOU ARE A NEW FREEMAN CUSTOMER Invoices will be sent by e mail please provide email address of person who reconciles your invoices if different than contact s email METHOD OF PAYMENT BY SUBMITTING THIS FORM OR ORDERING MATERIALS OR SERVICES FROM FREEMAN YOU AGREE TO BE BOUND BY ALL TERMS amp CONDITIONS INCLUDED IN YOUR SERVICE MANUAL The undersigned expressly consents to the digital processing and transmission of personal data which may be transmitted to the United States of America COMPANY CHEQUE
19. ation from the show site or from Freeman s warehouse All claims reported after thirty 30 days will be rejected In no event shall a suit or action be brought against Freeman more than one 1 year after the date of loss or damage occurred a PAYMENT FOR SERVICES MAY NOT BE WITHHELD In the event of any dispute between the Exhibitor and Freeman relative to any loss damage or claim Exhibitor shall not be entitled to and shall not withhold payment due Freeman for its services as an offset against the amount of any alleged loss or damage Any claims against Freeman shall be considered a separate transaction and shall be resolved on their own merits REV 1 14 Canada b MAXIMUM RECOVERY If found liable for any loss Freeman s sole and exclusive MAXIMUM liability for loss or damage to Exhibitor s materials and Exhibitor s sole and exclusive remedy is limited to 50 USD per pound per article with a maximum liability of 100 00 USD per item or 1 500 00 USD per shipment whichever is less c LIMITATION OF LIABILITY IN NO EVENT SHALL Freeman BE LIABLE TO THE Exhibitor OR TO ANY OTHER PARTY FOR SPECIAL COLLATERAL EXEMPLARY NDIRECT INCIDENTAL OR CONSEQUENTIAL DAMAGES WHETHER SUCH DAMAGES OCCUR EITHER PRIOR OR SUBSEQUENT TO OR ARE ALLEGED AS A RESULT OF TORTIOUS CONDUCT FAILURE OF THE EQUIPMENT OR SERVICES OF Freeman OR BREACH OF ANY OF THE PROVISIONS OF THIS CONTRACT REGARDLESS OF THE FORM OF ACTION WHETHER IN CONTRACT OR IN TORT
20. e 207 514 380 3472 Ph Montreal Quebec Canada H2Z 1G2 514 380 3332 Fax 514 868 6666 fax 514 394 2667 christine desrosiers freemanco com FreemanMontrealES freemanco com SHIPPING INFORMATION Warehouse shipping address Exhibiting Company Name Booth SKIN CARE 2015 C O FREEMAN YRC REIMER 1725 CHEMIN ST FRAN OIS DORVAL QUEBEC H9P 281 CANADA Freeman will accept crated boxed or skidded materials beginning Monday April 13 2015 at the above address All shipments received at the warehouse after May 8th 2015 are subject to additional late shipment charges The warehouse will receive shipments Monday through Friday during the hours of 8 00 16 00 To check on the arrival of freight please call 514 868 6666 FREEMAN quick facts Page 1 of 3 MATERIAL HANDLING All items and materials that are brought into the facility through the loading dock are subject to material handling charges per CWT 100lbs The use of dollies pump trucks and other mechanical equipment to unload your vehicle is not allowed MATERIAL HANDLING EXCEPTIONS e Hand carry one trip only at No Charge freight on wheels is not considered hand carry Cart services intended for Private Own Vehicle will be billed a fixed rate Any material handled by Freeman will be charged according to the rates listed within the service manual Please refer to the Material Handling Order Form contained in this service manual for charges EXHIBIT TRANSPORTATION AND CUS
21. e employees directors officers agents assigns affiliated companies and related entities including but not limited to any subcontractors FREEMAN may appoint The term EXHIBITOR means the Exhibitor its employees agents representatives and any Exhibitor Appointed Contractors EAC PAYMENT TERMS Full payment including any applicable tax is due in advance or at show site All payments must be in Canadian funds and all checks must be in Canadian funds Orders received without advance payment or after the deadline date will incur additional After Deadline charges as indicated on each order form All materials and equipment are on a rental basis for the duration of the show or event and remain the property of FREEMAN except where specifically identified as a sale All rentals include delivery installation and removal from EXHIBITOR S booth In case of cancellation of any orders or services by EXHIBITOR a one hour per person per hour charge will be applied for all labour orders that are not canceled in writing at least 24 hours prior to the scheduled start time If Prestige Carpet Custom Cut Carpet Modular Rental Exhibits and any other custom order items or services have already been provided at the time of cancellation fees will remain at 100 of the original charge If the Show or Event is canceled because of reasons beyond FREEMAN S control EXHIBITOR remains responsible for all charges for services and equipment provided up to and
22. e for any damage or loss caused by the loss of power beyond its control and Exhibitor agrees to hold Freeman its officers directors employees and agents harmless from such power loss IN NO EVENT SHALL FREEMAN BE LIABLE FOR ANY INDIRECT OR CONSEQUENTIAL DAMAGES INCLUDING WITHOUT LIMITATION LOST PROFITS EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES WHETHER UNDER THEORY OF CONTRACT TORT INCLUDING NEGLIGENCE PRODUCTS LIABILITY OR OTHERWISE Exhibitor shall indemnify and hold harmless Freeman its officers directors employees and agents from and against any and all claims liabilities damages fines penalties or costs of whatsoever nature including reasonable attorneys fees arising out of or in any way connected with Exhibitor s actions or omissions under this Agreement LABOUR UNDER THE SUPERVISION OF EXHIBITOR RESPONSIBILITIES EXHIBITOR shall be responsible for the performance of labour provided under this section It is the responsibility of EXHIBITOR to supervise labour secured through FREEMAN in a reasonable manner as to prevent bodily injury and or property damage and also to direct them to work in a manner that is in compliance with FREEMAN S Safe Work Rules and or Federal Provincial State County and Local ordinances rules and or regulations including but not limited to Show or Facility Management rules and or regulations It is the responsibility of EXHIBITOR to check in with the Service Desk to pick up labour and to return to
23. e invoices or invoice balances are placed with a collection agency or attorney for collection or suit EXHIBITOR agrees to pay all legal and collection costs THESE PAYMENT TERMS AND CONDITIONS SHALL BE GOVERNED BY AND CONSTRUED IN ACCORDANCE WITH THE LAWS OF THE STATE OF TEXAS In the event of any dispute between the EXHIBITOR and FREEMAN relative to any loss damage or claim such EXHIBITOR shall not be entitled to and shall not withhold payment or any partial payment due to FREEMAN for its Services as an offset against the amount of any alleged loss or damage Any claims against FREEMAN shall be considered a separate transaction and shall be resolved on its own merits FREEMAN reserves the right to charge EXHIBITOR for the difference between the EXHIBITOR S estimate of charges and the actual charges incurred by EXHIBITOR or for any charges that FREEMAN may be obligated to pay on behalf of EXHIBITOR including without limitation any shipping charges If EXHIBITOR provides a credit card for payment and charges are rejected by the EXHIBITOR S credit card company for any reason FREEMAN hereby provides notice that it reserves the right and EXHIBITOR authorizes FREEMAN to continue to attempt to secure payment through that credit card for as long as unpaid balances remain on the EXHIBITOR S account ELECTRICAL Claims will not be considered or adjustments made unless filed in writing by Exhibitor prior to the close of the event Freeman is not responsibl
24. ed as part of this Contract as similar in terms to such illegal invalid or unenforceable provision as may be possible and be legal valid and enforceable 15 LIEN Exhibitor grants Freeman a security interest in and a lien on all of Exhibitor s materials including without limitation all equipment that is from time to time in the possession of Freeman and all the proceeds thereof including without limitation insurance proceeds the Collateral to secure the prompt and full payment and performance of all Exhibitor s indebtedness for monies paid by Freeman on its behalf Services performed materials and or labor from time to time provided by Freeman to or for the benefit of Exhibitor Obligations Freeman may hold and not deliver any of the Collateral to Exhibitor for so long as there are any Obligations that remain unpaid or unsatisfied FREEMAN Freeman TERMS amp CONDITIONS wnat ane FREIGHT SERVICES As the official service contractor Freeman is the exclusive provider of freight services Material handling includes unloading your exhibit material storing up to 30 days in advance at the warehouse address delivering to the booth the handling of empty containers to and from storage and removing of material from the booth for reloading onto outbound carriers It should not be confused with the cost to transport your exhibit material to and from the convention or event You have two options for shipping your advance freight eit
25. ed to by any of the following Exhibitors negligent supervision of any labour secured through TFC or the negligent supervision of such labour by any of Exhibitor s employees agents representatives customers invitees and or any Exhibitor Appointed Contractors EAC Exhibitors negligence willful misconduct or deliberate act or the negligence willful misconduct or deliberate act of Exhibitors employees agents representatives customers invitees and or any Exhibitor Appointed Contractors EAC at the show or exposition to which this Contract relates including but not limited to the misuse improper use unauthorized alteration or negligent handling of TFC S equipment Exhibitor s violation of Federal Provincial State County or Local ordinances and or Exhibitor s violation of Show Regulations and or Rules as published and set forth by Facility and or Show Management 13 WAIVER amp RELEASE Exhibitor as a material part of the consideration to Freeman for material handling services waives and releases all claims against Freeman with respect to all matters for which Freeman has disclaimed liability pursuant to the provisions of this Contract 14 SEVERABILITY If any provision of this Contract proves to be illegal invalid or unenforceable the remainder of this Contract will not be affected by such finding and in lieu of each provision of this Contract that is proven to be illegal invalid or unenforceable a provision will be add
26. her to the warehouse or directly to show site How do ship to the warehouse We will accept freight beginning 30 days prior to show move in To check on your freight arrival call Exhibitor Services at the location listed on Quick Facts To ensure timely arrival of your materials at show site freight should arrive by the deadline date listed on Quick Facts Your freight will still be received after the deadline date but additional charges will be incurred The warehouse will receive shipments Monday through Friday except holidays Refer to Quick Facts for warehouse hours No appointment is necessary The warehouse will accept crates cartons skids trunks cases and carpets Loose or pad wrapped material must be sent directly to show site All shipments must have a bill of lading or delivery slip indicating the number of pieces type of merchandise and weight Certified weight tickets must accompany all shipments Warehouse freight will be delivered to the booth prior to exhibitor set up Please call the number located on Quick Facts if you want to ship oversized material that requires special equipment to the warehouse How do I ship to show site Freight will be accepted only during exhibitor move in Please refer to Quick Facts for the specific exhibitor move in dates and times All shipments must have a bill of lading or delivery slip indicating the number of pieces type of merchandise and weight Ce
27. including the date of cancellation FREEMAN will not issue refunds to EXHIBITOR of any payments made before the date of cancellation It is EXHIBITOR S responsibility to advise the FREEMAN Service Center Representative of problems with any orders and to check the EXHIBITOR S invoice for accuracy prior to the close of the Show or Event If EXHIBITOR is exempt from payment of sales tax FREEMAN requires an exemption certificate for the State or Province in which the services are to be used Resale certificates are not valid unless EXHIBITOR is rebilling these charges to its customers For International EXHIBITORS FREEMAN requires 10096 prepayment of advance orders and any order or services placed at show site must be paid at the show For all others should there be any preapproved unpaid balance after the close of the show terms will be net due and payable in TORONTO ONTARIO upon receipt of invoice Effective 30 days after invoice date any unpaid balance will bear a FINANCE CHARGE at the lesser of the maximum rate allowed by applicable law or 1 5 per month which is an ANNUAL PERCENTAGE RATE of 18 and future orders will be on a pre paid basis only If any finance charge hereunder exceeds the maximum rate allowed by applicable law the finance charge shall automatically be reduced to the maximum rate allowed and any excess finance charge received by FREEMAN shall be either applied to reduce the principal unpaid balance or refunded to the payer If past du
28. ivery Priority empty return FREEMAN FREEMAN 205 Viger W Suite 207 Montreal Quebec H2Z 1G2 Canada 8 1 48 a INCLUDE THE FREEMAN METHOD OF Ph 514 868 6666 Fax 514 394 2667 suse PAYMENT FORM WITH YOUR ORDER FreemanmontrealES freemanco com PAG e NAME OF SHOW SKIN CARE 2015 COMPANY NAME BOOTH CONTACT NAME PHONE E MAIL ADDRESS For Assistance please call 514 868 6666 to speak with one of our experts Let Freeman OnLine estimate your material handling charges for you Log on to www freemanco com select your show and click on Estimate My Material Handling Costs From Freeman OnLine you can print extra shipping labels get tips on how to package your freight and much more MATERIAL HANDLING SERVICES CRATED Material that is skidded or is in any type of shipping container that can be unloaded at the dock with no additional handling required SPECIAL HANDLING Material delivered by a carrier in such a manner that it requires additional handling such as See definitions on back ground unloading stacked and constricted space unloading designated piece unloading loads mixed with pad wrapped material carpet and or pad only shipments and shipments that require additional time equipment or labor to unload Federal Express and UPS are included in this category due to their delivery procedures UNCRATED Material that is shipped loose or pad wrapped and or unskidded machinery
29. k Transfers so we properly credit your account VISA Exp Date Cardholder Name Print Signature Cardholder Billing Address City State Zip e Copies of invoices may be picked up from the Service Desk prior to show closing e If you have questions or need assistance with any items not listed please call and ask for your Exhibitor Sales Representative TELL US WHAT YOU THINK Freeman is committed to providing great customer service To help us serve you more effectively in the future please visit the URL address below upon the completion of your show to provide feedback Your input will provide the insight needed to ensure that our customer service is in line with your expectations http feedback freemanco com FREEMAN method of payment PAYMENT AND LABOUR YOU ARE ENTERING A CONTRACT WHICH LIMITS YOUR POSSIBLE RECOVERY IN CASE OF LOSS OR DAMAGE The terms and conditions set forth below become a part of the Contract between FREEMAN and you the EXHIBITOR Acceptance of said terms and conditions will be construed when any of the following conditions are met THE METHOD OF PAYMENT FORM IS SIGNED OR AN ORDER FOR LABOUR SERVICES AND OR RENTAL EQUIPMENT IS PLACED BY EXHIBITOR WITH FREEMAN OR WORK IS PERFORMED ON BEHALF OF EXHIBITOR BY LABOUR SECURED THROUGH FREEMAN DEFINITIONS For purposes of this Contract FREEMAN means Freeman Expositions Inc and Freeman Expositions Ltd and their respectiv
30. ose of the show the empty containers will be returned to the booth in random order Depending on the size of the show this process may take several hours How dolprotect my materials after they are delivered to the show or before they are picked up after the show Consistent with trade show industry practices there may be a lapse of time between the delivery of your shipment s to your booth and your arrival The same is true for the outbound phase of the show the time between your departure and the actual pick up of your materials During these times your materials will be left unattended We recommend that you arrange for a representative to stay with your materials or that you hire security services to safeguard your materials How do ship my materials after the close of the show Each shipment must have a completed Material Handling Agreement in order to ship materials from the show All pieces must be labeled individually To save time complete and submit the Outbound Shipping Form in advance or you may contact the Service Center at show site for your shipping documents The Material Handling Agreement and labels will be processed and available prior to show closing After materials are packed labeled and ready to be shipped the completed Material Handling Agreement must be turned in at the Service Center Call your designated carrier with pick up information Please refer to Quick Facts for specific dates and
31. re stored at Exhibitor s own risk FREEMAN ASSUMES NO RESPONSIBILITY OR LIABILITY FOR LOSS OR DAMAGE TO GOODS IN COLD STORAGE OR ACCESSIBLE STORAGE 3 EMPTY CONTAINERS Empty container labels will be available at the show site service desk Affixing labels to the containers is the sole responsibility of Exhibitor or its representative All previous labels must be removed or obliterated Freeman assumes no responsibility for Error in the above procedures Removal of containers with old empty labels and without Freeman labels or Improper information on empty labels FREEMAN IS NOT LIABLE FOR LOSS OR DAMAGE TO CRATES AND CONTAINERS OR THEIR CONTENTS WHILE SAME ARE IN EMPTY CONTAINER STORAGE 4 INBOUND OUTBOUND SHIPMENTS Consistent with trade show industry practices there may be a lapse of time between the delivery of shipment s to the booth and the arrival of Exhibitor or its representative or a lapse of time between the completion of packing and the actual pickup of materials from the booths for loading onto a carrier and during such times your materials will be left unattended FREEMAN IS NOT RESPONSIBLE OR LIABLE FOR ANY LOSS DAMAGE THEFT ORDISAPPEARANCE OF EXHIBITOR S MATERIALS AFTER THEY HAVE BEEN DELIVERED TO EXHBITOR S BOOTH AT SHOW SITE OR BEFORE THEY HAVE BEEN PICKED UP FOR RELOADING AT THE CONCLUSION OF THE EVENT Freeman highly recommends the securing of security services from Facility or Show Management All Materi
32. rtified weight tickets must accompany all shipments What about prepaid or collect shipping charges Collect shipments will be returned to the delivery carrier e To ensure that your freight does not arrive collect mark your bill of lading prepaid Prepaid designates that the transportation charges will be paid by the exhibitor or a third party How should I label my freight The label should contain the exhibiting company name the booth number and the name of the event The specific shipping address for either the warehouse or show site is located on Quick Facts How do estimate my Material Handling charges Charges will be based on the weight of your shipment Each shipment received is considered separately The shipment weight will be rounded to the next 100 pounds Each 100 pounds is considered one cwt one hundred weight All shipments are subject to reweigh On the Order Form select whether the freight will arrive at the warehouse or be sent directly to show site Next select the category that best describes your shipment There are three categories of freight Crated material that is skidded or is in any type of shipping container that can be unloaded at the dock with no additional handling required Special Handling material delivered by the carrier in such a manner that it requires additional handling such as ground unloading stacked and constricted space unloading designated piece unloading load
33. s closed In these situations any charges duties taxes amp Customs clearance fees are re billed to the corresponding exhibitors plus Advancement Fees PRIVACY POLICY Pursuant to the Personal Information Protection and Electronic Documents Act Freeman has formalized its current practices into a privacy policy A copy of our full privacy policy is available on request or by visiting our website at http www freemanco com freemanco freeman privacy jsp Canada Freeman collects business information from its customers to enable us to perform contracted services Only very infrequently will any identifiable personal information be collected If any personal information is collected Freeman will obtain consent at the time of collection disclosure and or use You then would have the right to access any of the information we have collected and withdraw your consent for the above at any time If you have any questions or would like more information on our privacy policy please contact us at 514 868 6666 You may contact our privacy officer at barbara baird freemanco com If you would like to have your personal information removed from Freeman s database please email legal freemanco com to request removal ASSISTANCE We want you to have a successful show If we can be of assistance please call our Exhibitor Services Department at 514 868 6666 WE APPRECIATE YOUR BUSINESS FREEMAN quick facts Page 2 of 3 FREEMAN GENERAL INFORMATION TRANSL
34. s for software on rented equipment 9 Freeman Audio Visual is not responsible for any equipment performance problems caused by customer s software Skin Care 2015 Exhibitor Form Eng xls
35. s mixed with pad wrapped material loads failing to maintain shipping integrity carpet and or pad only shipments and shipments that require additional time equipment or labor to unload Federal Express and UPS are included in this category due to their delivery procedures Uncrated material that is shipped loose or pad wrapped and or unskidded machinery without proper lifting bars or hooks Add overtime charges for inbound if material is delivered to the booth during the overtime period stated on Quick Facts This includes both warehouse and show site shipments 09 08 Add overtime charges for outbound if material is loaded onto the outbound carrier during the overtime period stated on Quick Facts Add the late delivery charge listed on the Order Form if the shipment is accepted at the warehouse or at show site after the deadline date listed on Quick Facts The above services whether used completely or in part are offered as a package and the charges will be based on the total inbound weight of the shipment e Shipments received without receipts or freight bills such as UPS and Federal Express will be delivered to the booth without guarantee of piece count or condition What happens to my empty containers during the show Pick up Empty Labels at the Service Center Place a label on each container Labeled containers will be picked up periodically and stored in non accessible storage during the show At the cl
36. the Service Desk to release labour when the work is completed INDEMNIFICATION EXHIBITOR agrees to indemnify hold harmless and defend FREEMAN from and against any and all demands claims causes of action fines penalties damages liabilities judgments and expenses including but not limited to reasonable attorneys fees and investigation costs for bodily injury including any injury to FREEMAN employees and or property damage arising out of work performed by labour provided by FREEMAN but supervised by EXHIBITOR Further the EXHIBITOR S indemnification of FREEMAN includes any and all violations of Federal Provincial State County or Local ordinances Show Regulations and or Rules as published and or set forth by Facility or Show Management and or directing labour provided by FREEMAN to work in a manner that violates any of the above rules regulations and or ordinances IMPORTANT PLEASE REFER TO FREEMAN S MATERIAL HANDLING TERMS amp CONDITIONS AS IT RELATES TO MATERIAL HANDLING SERVICES AND TO EXHIBIT TRANSPORTATION S SERVICE REQUEST amp SHIPPING INSTRUCTIONS CONTRACT AS IT RELATES TO SERVICES PROVIDED BY EXHIBIT TRANSPORTION BY FREEMAN CONTRACT TERMS DEPEND ON THE NATURE OF SERVICES SECURED BY EXHIBITOR THROUGH FREEMAN TERMS amp CONDITIONS MAY VARY FOR EACH TYPE OF SERVICE ORDERED THROUGH FREEMAN REV 12 13 Canada F R E E M A N FREEMAN TERMS amp CONDITIONS MATERIAL HANDLING YOU ARE ENTERING A CONTRACT WHICH LIMI
37. times In the event your selected carrier fails to show on final move out day your shipment will either be rerouted on Freeman s carrier choice or delivered back to the warehouse at the exhibitor s expense For your convenience show recommended carriers will be on site to handle outbound transportation Where do I get a forklift Forklift orders to install or dismantle your booth after materials are delivered may be ordered in advance or at show site We recommend that you order in advance to avoid additional charges at show site Refer to the Order Form for available equipment Advance and show site orders for equipment and labor will be dispatched once a company representative signs the labor order at the Service Center e Start time is guaranteed only when equipment is requested for the start of the working day Do I need insurance Be sure your materials are insured from the time they leave your firm until they are returned after the show It is suggested that exhibitors arrange all risk coverage This can be done by riders to your existing policies All materials handled by Freeman are subject to the enclosed Terms and Conditions Other available services may not be available in all locations Cranes Scissor lifts condors Access storage at show site Exhibit transportation services see enclosed brochure Security storage at show site e Short term and long term warehouse storage Local pick up and del
38. very location refers to shipments that are delivered by a carrier that requires us to deliver some shipments to different levels in the same building or to other buildings in the same facility What are Mixed Shipments Mixed shipments are defined as shipments of mixed crated and uncrated goods where the percentage of uncrated is minimal and does not warrant the full uncrated rate for the shipment but does require special handling Freeman defines special handling for mixed loads as having less than 50 of the volume as uncrated What does it mean if have No Documentation Shipments arrive from a small package carrier including among others Federal Express and UPS without an individual Bill of Lading requiring additional time labor and equipment to process What about carpet only shipments Shipments that consist of carpet and or carpet padding only require special handling because of additional labor and equipment to unload What is the difference between Crated and Uncrated Shipments Crated shipments are those that are packed in any type of shipping container that can be unloaded at the dock with no additional handling required Such containers include crates fiber cases cartons and properly packed skids An uncrated shipment is material that is shipped loose or pad wrapped and or unskidded without proper lifting bars and hooks FREEMAN OUTBOUND MATERIAL HANDLING 205 Viger W Suite 207 AND SHIPPING LABELS
39. without proper lifting bars or hooks HAND CARRY 15 minutes allowed on loading dock Dollies are not allowed STRAIGHT TIME 8 00 A M to 4 00 P M Monday through Friday OVERTIME 4 00 P M to 8 00 A M Monday through Friday all day Saturday Sunday and Holidays Overtime will be applied to all freight received at the warehouse and or show site that must be moved into or out of booth during above listed times Description Price Per Minimum CWT 200 Ibs RATE CLASSIFICATIONS Warehouse Shipment 200 Ib minimum Crated or Skidded Shipmehlt teret s 93 50 187 00 Special Handling Shipmernit rni trit teneros 121 75 243 50 Small Package Maximum weight is 30 Ibs per shipment Small Package idc teet io deae Pe ed ec ira 45 00 A small package shipment is a shipment totaling any number of pieces with a combined weight not to exceed 30 lbs that is received on the same day from the same shipper and delivered by same carrier Cart Service Intended for Private owned vehicles Per Trip cte tc emere ras 77 25 A POV is any vehicle that is primarily designated to transport passengers not cargo or freight In this category are pick up passenger van taxi and limousine Storage is not included with this service ADDITIONAL SURCHARGES Shipment Delivered after Deadline Date in addition to above rates Warehouse Shipment after Deadline eee 23 50 47 00 Overtime Charge
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