Quantum 70D/100D Installation Guide
Contents
1. SONY SDX 50C Advanced Intelligent Tape Figure 3 AIT Cassette The Write Protect tab enables or disables the ability to write or delete files on the data cartridge If the tab is moved all the way to the right the drive can write or erase data on the cartridge If the tab is moved to the left it protects the data cartridge so data cannot be written to or deleted from it See Figure 4 Write Protect Switch Write Enabled Protected Figure 4 Write Protect Tab Introduction 5 Other Requirements SCSI Host Adapter If your host system does not have an integrated SCSI controller a SCSI host adapter must be used to connect the host computer with the AIT 70D 100D The host adapter you choose will depend on your system requirements and your needs If you are not sure about your host adapter requirements please call ADIC s Technical Assistance Center ATAC and ask for assistance Notes e The AIT 70D is a Fast Wide SCSI device and is available in SE and HVD configurations Be sure that your host adapter is Fast Wide SCSI capable e The AIT 100D is a Wide Ultra SCSI device and is available in HVD or SE LVD configurations Besurethat your host adapter is Wide Ultra SCSI capable SE and HVD SCSI devices are not compatible Do not attempt to connect both types of devices to the same SCSI bus Application Software The software you use will depend upon your storage2. RISK OF ELECTRIC SHOC DO NOT OPEN This symbol should alert the CAUTION TO REDUCE user to the presence of THE RISK OF ELECTRIC dangerous voltage inside SHOCK DO NOT REMOVE the product that might cause COVER OR BACK harm or electric shock NO USER SERVICEABLE PARTS INSIDE REFER SERVICING TO QUALIFIED SERVICE PERSONNEL Heed Warnings All warnings on the product and in the operating instructions should be adhered to Follow Instructions All operating and use instructions should be followed Ventilation The product should be situated so that its location or position does not interfere with proper ventilation Heat The product should be situated away from heat sources such as radiators heat registers furnaces or other heat producing appliances Power Sources The product should be connected to a power source only of the type directed in the operating instructions or as marked on the product Power Cord Protection The AC line cord should be routed so that it is not likely to be walked on or pinched by items placed upon or against it paying particular attention to the cord at the wall receptacle and the point where the cord exits from the product Object and Liquid Entry Care should be taken to insure that objects do not fall and liquids are not spilled into the product s enclosure through openings Servicing The user should not attempt to service the product beyond that described in the ope
3. Chapter Maintenance This Chapter 1 describes the LCD messages displayed during the drive firmware upgrade process explains how to clean the tape head I describes how to clean the enclosure 21 22 The AIT 70D 100D is a highly sophisticated unit No routine maintenance is required apart from cleaning the heads whenever the Cleaning Request message is displayed by the front panel Status LED see Media Warning Message in Chapter 4 of this manual The drive firmware is subject to being upgraded by the manufacturer If the manufacturer upgrades the drive firmware specific instructions on how to perform the upgrade will be included with the upgrade tape If your AIT 70D 100D fails to operate correctly immediately call the ATAC see When You Need Assistance in Chapter 5 of this manual Cleaning the Tape Heads You should clean the tape heads whenever the Cleaning Request message is displayed on the Status LED Cleaning the heads is also a sensible first step if the Error Rate Warning appears on the Tape LED The following messages will also be displayed on the LCD To clean the heads insert the cleaning cassette in the drive The drive will automatically load it and clean the heads After the cleaning operation the cassette is ejected Write the date on the label of the cleaning cassette so that there is a record of how many times it has been used After 70 uses discard the cleaning cassette Note
4. Cleaning the Tape Heads 24 compressed mode 5 Connecting More than One 70D 100D 2 Copyright Notice iii Copyright Notice Europe iv Di Declaration of Conformity vi Defective drive 3 Dirty Stained heads 3 DLC iii 2 38 drive fault conditions 28 drive firmware 24 drive head cleaning 3 Drive LED Status 28 drive LEDs 28 3 Drive Operating Condition 19 Drive State 17 18 38 Index drive status 2 4 dust contamination 3 a e eject button 4 21 22 electrical interference 3 EMI RFI Compliance v Erasing 18 error codes 28 error messages 2 4 28 32 Error Rate Warning 24 extreme environmental conditions 2 F ferrite bead 38 file access time 2 Flash memory IC 5 front panel LCD display 38 H heat vii 31 helical scan device 5 hierarchical storage management 38 High Humidity 31 host adapter 70 11 13 host computer 4 7 10 11 16 38 39 host system 7 16 20 hosting environment 3 HSM 38 Installing the Backup Software 4 Installing the Host Adapter 0 interface cable 4 a jack screws 71 L label 20 25 LCD 2 4 16 17 18 20 LCD Error Message 28 LCD Message 17 18 19 LED status codes 2 load sequence 21 39 40 Loading 18 loading a tape 17 Loading the Data Cassette 20 M magnetic interference 31 media 38 MEDIA REMOVAL PROHIBITED command 22 Media Warni
5. Connectors SCSI ID Switch AC Power Connector Q Q O Ey EA Figure 2 AIT 70D 100D Rear Panel Rear Panel Switches and Connectors Power Switch Turns power to the unit on and off AC Power Connector Receptacle for AC power cord SCSI I O Connectors 68 pin SCSI connectors for the interface cable that connects the unit with the host computer and or to other devices on the SCSI channel including additional AIT 70D 100D units The interface cable can be attached to either connector SCSI ID Switch Used to select the SCSI ID for the AIT 70D 100D Factory set at 0 AIT Data Cassette Note The AIT data cassette uses 8mm tape however Exabyte and other manufacturers 8mm data cassettes are not compatible with the Sony AIT drive The SDX 300C and SDX 500C drives will sense and eject any non AIT cassettes Do not attempt to use 8mm cassettes in the AIT 70D 100D The AIT data cassette contains 8mm tape designed to be written upon by a helical scan device The AIT 2 SDX2 50C 230 meter data cassette can store 50 GB of data in an AIT 100D running in native mode The cassette can store up to 100 GB in compressed mode assuming average 2 1 compression The MIC technology which incorporates a Flash memory IC inside the data cassette allows the architecture to capture various system and user related statistics directly within the MIC structure to enhance data reliability error prediction and success performance Introduction
6. Evaporated AME media The AME media incorporates dual cobalt magnetic layers the absence of binder material to prevent tape head contamination and a super durable diamond like TM protective coating for extreme durability The AIT 70D and AIT 100D are compatible with all operating systems and environments supporting the Fast Wide SCSI or Wide Ultra SCSI interface but requires either direct support of the operating system or a suitable application program to take advantage of their features Hosting environments that do not directly support SCSI interfaces like most personal computers require the addition of a SCSI Host Adapter card The fast search capabilities of the Sony SDX 300C or SDX 500C drives in conjunction with supporting application software allows users to quickly locate and retrieve any stored file with an average file access time of less than 130 seconds Note Exabyte and other manufacturers 8mm data cassettes are not compatible with the AIT drive Do not attempt to use 8 mm cassettes inthe 70D or 100D The AIT 70D 100D drives can be connected to existing SCSI channels using a common transport protocol like ASPI or they can be connected to a dedicated SCSI channel A maximum of 16 SCSI devices can be interconnected on a single Fast Wide SCSI channel or a Wide Ultra SCSI channel running in either High Voltage Differential HVD or Low Voltage Differential LVD mode not including the hosting environment A maximu
7. If you load the cleaning cassette into the drive after it has been used 70 times it will go through the motions but it will not clean the head the cycle is noticeably shorter Be sure to discard the cleaning cartridge after 70 uses Maintenance Cleaning the Enclosure The outside of the enclosure can be cleaned with a damp towel If you use a liquid all purpose cleaner apply it to the towel Do not spray the enclosure Maintenance 23 24 Maintenance Blank Page Chapter Troubleshooting and Diagnostics This Chapter 1 provides information on drive warning lights and the Media Warning message 1 describes the effects of high humidity on the AIT 70D 100D 1 explains what to do when you need technical support 25 26 Warning Signals The drive used in the AIT 70D 100D employs three LEDs on the front panel to indicate SCSI activity cassette status and drive fault conditions through a pattern of codes The LCD also displays error messages as described in the following section LCD Error Messages Whenever an error occurs perform the actions listed in the following table If the error message reappears call the ATAC or you reseller for assistance LCD Error Message Actions to Take Data Cartridge Problem Clean the Drive Head using new cleaning cartridge aa error status 0 reported by drive Use new data cartridge and retry operation bb error status 1 reported by drive Power c
8. needs and the system you are using Introduction Chapter Hardware Installation This Chapter 1 explains the steps necessary to install and test your AIT 70D 100D 1 provides a Y symbol on each step that you should verify is correct before continuing Unpacking and Inspecting Unpack all items from the carton Save the packing materials in case you need to move or ship the system in the future Y Unit should not have any damage Installing the Host Adapter If your host computer system does not have native SCSI capability and the host adapter you are using 1s not installed please install 1t Refer to the manual that came with your host adapter for specific directions Notes e TheAlT 70D is a Fast Wide SCSI device and is available in SE and HVD configurations Be sure that your host adapter is Fast Wide SCSI capable e The AI T 100D is a Wide Ultra SCSI device and is available in HVD or SE LVD configurations Be sure that your host adapter is Wide Ultra SCSI capable SE and HVD SCSI devices are not compatible Do not attempt to connect both types of devices to the same SCSI bus When the host adapter card is installed return to this point of this manual Hardware Installation Connecting the Interface Cable Note The jack screws at both ends of the SCSI interface cable must be securely fastened to insure that the AIT 70D 100D communicates properly with the host computer Attach a s
9. A AAN AA dc 10 Check the I erimitiatine Res ari AAA AAA EA 10 mstalhing the Backup SO Wales A A A A ARA cla 11 Chapter gt Opera ON E EA er 13 Connecting Power and TUE Vis AA dille adele 14 LED Mess std seuss ceca ture sr ea 17 Eoadino the Data Cassene nanne bill heel A A a 18 Removinsthe Data Cassette ai 19 Chapter A Mamie nan Ce cers onore E 21 Cleaning tne Lape Heads etilico lieta 22 Cleantps thie Fieloslre ce ran 23 Chapter 5 Troubleshooting and Diagnostics Li 25 Warnmoe Sienals IS A A A ASA alano 26 LED Bir or Messaces carnale ei 28 Dive LEDS rh 28 Pave LED SIUS corset ence a iii 31 Morud ya AI AE A aa 28 When Y OU INCCOAAS SISTANCE sleale 29 When Calo eATAG A ESA A ASA AAA AA ASA ERA A NA 32 LX Table of Contents Chapter Introduction This Chapter Y provides a physical description of the switches indicators and connectors on the front and rear panels of the AIT 70D 100D 1 describes other requirements additional hardware and or software needed to utilize the AIT 70D 100D Equipment Description The ADIC 70D and 100D are SCSI 2 compatible and economical data storage devices The 70D and 100D both feature high speed file access high reliability easy maintenance and are designed for storage of near line and off line data The 70D and 100D both feature a 2 line by 16 character LCD that is used to display drive status operational messages and error messages T
10. Installation and Operating Guide AIT 70D 100D Copyright Notice Copyright ADIC 1996 1997 1998 1999 The information contained in this document is subject to change without notice This document contains proprietary information that is protected by copyright All rights are reserved No part of this document may be photocopied reproduced or translated to another language without the prior written consent of ADIC ADIC shall not be liable for errors contained herein or for incidental or consequential damages including lost profits in connection with the furnishing performance or use of this material whether based on warranty contract or other legal theory Printed in the U S A August 1999 Document Number 62 0110 01 Rev D Corporate Headquarters Advanced Digital Information Corporation Shipping Address 11431 Willows Road NE Redmond WA 98052 Mailing Address P O Box 97057 Redmond WA 98073 9757 Telephone 425 881 8004 Fax 425 881 2296 Worldwide Web http www adic com ADIC Europe ZAC des Basses Auges 1 rue Alfred de Vigny 78112 Fourqueux FRANCE 33 0 1 30 87 53 00 Fax 33 0 1 30 87 53 01 For Customer Assistance In the United States and Canada call ADIC s Technical Assistance Center at 800 827 3822 In Europe call ADIC s Technical Assistance Center at 00 800 9999 3822 ADIC and ADIC Europe are trademarks of Advanced Digital Information Corporation Sony isa registere
11. Liquid Crystal Display A commonly used alphanumeric display that responds to specific input voltages and signals Light Emitting Diode a commonly used semiconductor device that glows when supplied with a specified voltage The tape is loaded after the drive has performed identification and verification tests positioned the tape at its beginning and is ready for access commands Low Voltage Differential A type of Ultra SCSI interface that uses low voltage differential signal lines megabyte 1 MB 1 024 Kilobytes MIC mm Off line On line RMA RMA number SCSI SCSI bus SCSI ID SDX AIT 70D 100D SDX 300C drive SDX 500C drive terminator Off line Memory In Cassette is a design innovation developed by Sony Incorporating a Flash memory IC inside the AIT media cassette allows the architecture to capture various system and user related statistics directly within the MIC structure to enhance data reliability error prediction and success performance millimeter 0 03937 inches When the drive is off line all commands that access the tape will report check condition status Generally operations that would cause tape motion that 1s write read and space commands cannot be performed The drive is on line when a tape is loaded in the drive and the load sequence has finished All commands can be executed including those that set configurations or run diagnostic tests Return Merchandise Authoriza
12. d trademark and AIT MIC and DLC are trademarks of Sony Corporation ALDC is a trademark of International Business Machines Corporation Exabyte is a registered trademark of Exabyte Corporation Copyright Notice Europe Copyright 1996 ADIC Europe 1997 1998 1999 All rights reserved No part of this document may be copied or reproduced in any form or by any means without prior written permission of ADIC Europe ZAC des Basses Auges rue Alfred de Vigny 78112 Fourqueux FRANCE ADIC Europe assumes no responsibility for any errors that may appear in this document and retains the right to make changes to these specifications and descriptions at any time without notice This publication may describe designs for which patents are pending or have been granted By publishing this information ADIC Europe conveys no license under any patent or any other right ADIC Europe makes no representation or warranty with respect to the contents of this document and specifically disclaims any implied warranties of merchantability or fitness for any particular purpose Further ADIC Europe reserves the right to revise or change this publication without obligation on the part of ADIC Europe to notify any person or organization of such revision of change Every effort has been made to acknowledge trademarks and their owners Trademarked names are used solely for identification or exemplary purposes any omissions are made unintentio
13. e will alternate with the ready screen Reading indicates the system is reading from the tape XX XGB indicates the amount of tape used within a partition P indicates the actual partition currently being used X 0 or 1 Whenever the system is creating a partition on the tape indicates the drive is creating a partition i indicates tape motion Whenever the system is changing to another partition on the tape occurs whenever an application stores files on more than one partition i indicates tape motion Operation 17 18 Loading the Data Cassette gO QA Hd Q Ly Turn on the power to your host system Turn the AIT 70D 100D power on If your external SCSI bus terminator has a Term Power LED it should also be illuminated The AIT 70D 100D LCD backlight will illuminate Make sure the Write Protect Tab on the data cassette is in the record position all the way to the right See figure 4 in Chapter 1 Introduction Insert the data cassette halfway into the slot on the front of the AIT 70D 100D see Figure 7 Note Inserting a write protected cassette will cause the LCD to display a Write Protected Tape In Drive message and the AIT 70 D 100D will sound an alarm for approximately 15 seconds The message will not be displayed again unless a write command is issued by the host if this occurs the writ e prot ected message will again be displayed The message will remain until
14. fax the warranty card to ADIC Call the ADIC Sales Department at 206 881 8004 for details Warranty exchange service is provided at no charge to customers with validated warranties If the item is NOT in warranty the repairs will be billable Therefore we will need a PO number at the time the RMA number is issued However with first time customers it may be necessary to ship the system back C O D for the first repair until credit information can be obtained by the accounting department O O Be sure all procedures in the ADIC user s manual have been checked and tried When calling for an RMA number have the exact ADIC model number serial number and a brief descriptive explanation of the problem found Be sure you give complete address information e g any mail stops or special codes at the time the RMA is issued Please send the complete ADIC system 1 e interface cables and the unit if possible A defective component such as a cable or the unit may be the cause of problems The RMA number should be kept as a reference for calling to check on the status of an open RMA It must also be written on the outside of the package for identification purposes Troubleshooting and Diagnostics Appendix Specifications This Appendix Y contains specification information on the AIT 70D 100D 31 Specifications Drive Approved Types Enclosure Media Type Indicators Controls Electrical Interface Physica
15. he AIT 70D equipped with the 3 5 form factor Sony ATT 1 drive SDX 300C provides up to 70 GB of removable highly reliable data storage on a low cost pocket sized 170 meter data cassette SDX1 35C assuming 2 1 data compression The Fast Wide SCSI drive provides a sustained data transfer rate of over 360 MB per minute assuming 2 1 data compression The AIT 100D equipped with the 3 5 form factor AIT 2 drive SDX 500C provides up to 100 GB of removable highly reliable data storage on a low cost pocket sized 230 meter data cassette SDX2 50C assuming 2 1data compression The Wide Ultra SCSI drive provides a sustained data transfer rate of over 360 MB per minute assuming 2 1 data compression The AIT 1 and AIT 2 drives do not require periodic head cleaning as often as conventional tape drives Both of the drives constantly monitor head output to check for possible contamination If present the drives will invoke a built in Active Head Cleaner Under extreme environmental conditions a cleaning cassette may be required and the drives will indicate this by displaying a Cleaning Request message on the front panel Status LED The removable data cassettes SDX1 25C SDX1 35C SDX2 36C and SDX2 50C support the Advanced Intelligent Tape AIT format The cassettes use a new recording format Adaptive Lossless Data Compression ALDC Memory In Cassette MIC technology capabilities and the exclusive use of Sony s Advanced Metal
16. hielded interface cable between the host adapter and your AIT 70D 100D The kind of cable you will need depends on the kind of SCSI bus connector on your host adapter The AIT 70D 100D has a 68 contact shielded high density SCSI device connector Y Make sure that the SCSI cable between the host adapter and the AIT 70D 100D is secure and the connections are fastened correctly Connecting More than One AIT 70D 100D If you are connecting more than one AIT 70D 100D on the same SCSI channel simply connect each unit to the previous unit with an additional shielded interface cable It doesn t matter which SCSI connector on each AIT 70D 100D you connect the interface cable to Figure 5 shows a sample configuration SCSI Cables Terminator Host Computer 4 AIT 70D 100D Units Daisy chained Figure 5 4 AIT 70D 100D Units Daisy chained Hardware Installation Setting the SCSI ID Depending upon your setup operating system and number of SCSI devices on the bus you may have to change the SCSI address of the ATT 70D 100D Each device on the bus must have its own unique address See Figure 6 Ej SCSI ID AIT 70D 100D Rear Panel Figure 6 Setting the SCSI ID The SCSI ID switch is located on the rear of the AIT 70D 100D Using a small pointed object depress either the or the button to select the proper ID Y Count each device s SCSI ID in sequence 0 to 15 on each SCSI bus to confirm that
17. l Interface Reliability Maintenance MTBF MTTR Physical Dimensions Weight Power Consumption Environment Electrical Temperature Humidity Vibration Shock 32 Specifications Sony model SDX 300C Sony model SDX 500C A ME Busy Tape and Status LEDs Fast Wide SCSI Wide Ultra SCSI 68 contact shielded high density device connector Use cleaning cassette whenever the Status LED displays the Cleaning Request message More than 200 000 power on hours Within 30 minutes 3 9375 h x 4 5625 w x 8 75 d 5 5 lbs less than 40 watts 100 240 Vac 50 60 Hz 0 6 0 3A 5 C to 40 C Operating 40 C to 70 C Storage Shipping 20 to 80 Operating 5 to 95 Storage Shipping 0 25G 5 500 Hz Operating 0 5G 5 500 Hz Storage Shipping 2G Operating 30G Storage Shipping Appendix Glossary This Appendix Y contains terms and definitions of expressions commonly used with the AIT 70D 100D and AIT drives 33 34 AIT A ME byte C cassette cleaning cassette cm FCC ferrite bead GB HSM HVD Hz initiator KB LCD LED Loaded LVD MB Glossary Advanced Intelligence Tape is a new tape technology developed by Sony It incorporates a new recording format MIC Memory In Cassette capabilities and uses AME Advanced Metal Evaporated media A ME Advanced Metal Evaporated is the tape formulation used by AIT Key characteristic
18. lowing table describes the messages displayed on the LCD during normal operations Drive State LCD Message When tape is loaded if a write protected tape is loaded a write protected message will be displayed see below Ready Mode indicates that the drive is ready for compression mode or standard mode operation PX indicates the actual partition X 0 or 1 currently being used WRT indicates that the tape is write enabled WPT indicates that the tape is write protected Tape loaded Write Protected will be displayed along with the ready screen while the beeper sounds an alarm for fifteen seconds The alarm will then stop and the ready screen will remain on the LCD Any attempt to write to the tape will cause the alarm to sound and the following message to appear Whenever a tape is in motion Motion Message Loading Unloading Positioning Erasing Verifying Cleaning Tape and Rewinding 3 arrows or The arrows will scroll to the left or right Continued on next page Operation Drive Operating Condition LCD Message Whenever the system is writing to a tape this message will alternate with the ready screen Writing indicates the system is writing to the tape P indicates the actual partition currently being used X 0 or 1 XX X GB indicates the amount of tape available to be written to within a partition Whenever the system is reading a tape this messag
19. m of 8 SCSI devices can be interconnected on a single Wide Ultra SCSI channel running in Single ended LVD mode SE LVD providing the SCSI bus length is no longer than 1 5 meters A maximum of 4 SCSI devices can be interconnected on a single Wide Ultra SCSI channel running in SE LVD 2 Introduction mode providing the SCSI bus length is no longer than 3 0 meters Connecting 16 AIT 70D or AIT 100D units to a single SCSI channel will provide a maximum of 1 6 TB average 2 1 compression of data storage Switches and Indicators Figures and 2 show the switches and indicators located on the front and rear panels of the AIT 70D The AIT 100D front and rear panels are similar Busy Tape Status LEDs Eject Button Mmm EE AIT 100D Figure 1 AIT 70D Front Panel Front Panel Switches and Indicators Busy Tape Status LEDs Indicates current status of the drive whether cartridge is loaded or not and if there is drive activity LEDs are also used to indicate drive errors See Appendix C for a listing of error messages for the AIT 70D 100D Eject Button Ejects data cartridge when button is pressed This may take up to 30 seconds during which the drive rewinds the cartridge The Tape LED will flash during this time LCD 2 line by 16 character Liquid Crystal Display Displays information about drive status operational messages and error messages Introduction Power Switch SCSI I O
20. nally iii EMI RFI Compliance WARNING This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Re orient or relocate the receiving antenna e Increase the separation between the equipment and receiver e Connect the equipment into an outlet on a circuit different from that to which the receiver is connected e Consult the dealer or an experienced radio TV technician for help You may find the following booklet prepared by the Federal Communications Commission helpful How to Identify and Resolve Radio TV Interference Problems This booklet is available from the U S Government Printing Office Washington DC 20402 Stock No 004 000 00354 04 Canada Department of Communications This digital apparatus does
21. ng Message 29 31 MIC iii 2 5 38 39 Motion Messages 8 _N native mode 5 near line data 2 0 off line data 2 on line 2 operational messages 2 4 _p packing materials 70 passive termination 4 Positioning 8 power cord protection vii power sources vil Power Switch 4 Precautions viii R read after write errors 29 31 Ready Mode 18 ready screen 18 19 Removing the Data Cassette 2 Return Material Authorization 33 39 Rewinding 18 RMA 33 34 39 RMA number 33 34 39 routine maintenance 24 iS Safety Warnings vii SCSI 39 SCSI activity 28 SCSI address 2 39 SCSI bus 4 39 SCSI bus connector SCSI bus terminator 16 20 SCSI buses 3 SCSI cable SCSI channel 3 4 12 39 SCSI channel connectors 4 SCSI connector 2 SCSI controller 7 SCSI device connector SCSI devices 3 12 13 SCSI Host Adapter 2 7 13 SCSI ID 4 12 13 SCSI ID switch 4 13 SCSI interface 2 SCSI interface cable 71 self test 7 Servicing viii Setting the SCSI ID 72 severe temperature conditions 32 shielded interface cable 12 single ended SCSI bus 4 specifications 38 Status 21 status codes 28 Status LED 2 4 16 21 22 24 30 36 sustained data transfer rate 2 switches and indicators 3 tape directory 2 tape head contamination 2 Tape head failure 3 Tape LED 4 16 24 29 30 36 Tape loaded Write Protec
22. no two SCSI devices have the same ID Check the Terminating Resistor SCSI buses require termination at each end for proper operation A typical external subsystem installation would be terminated at the SCSI host adapter and at the last device in the chain If an external device were being used with an internal device on the same channel the SCSI host adapter would be in the middle of the bus rather than at the end In this case the termination would be at the internal 10 Hardware Installation device and the last drive in the external chain The terminators on the SCSI host adapter would be removed See your SCSI host adapter manual for directions on removing the terminators on the board Y Is there a terminator installed on each end of the SCSI bus Installing the Backup Software At this point please refer to your backup software installation guide and install the backup software Y After you have completed installation of your AIT 70D 100D and the backup software you should run a small backup restore and compare to confirm that your unit is operating correctly See your software installation guide for further information Hardware Installation 11 Hardware Installation Blank Page Chapter Operation This Chapter 1 explains how to operate the AIT 70D 100D 14 Connecting Power and Turning On O O O JO S A 0 OF OF Plug the power cord into the back of the AIT 70D 100D Plug the p
23. not exceed the Class B limits for radio noise emissions from digital apparatus as set out in the interference causing equipment standard entitled Digital Apparatus ICES 003 of the Department of Communications Cet appareil num rique respecte les limites de bruits radio lectriques applicables aux appareils num riques de Class B prescriptes dans la norme sur le mat riel brouilleur Appareils Num riques NMB 003 dict e par le ministre des Communications Shielded Cables Shielded data cables are required in order to meet FCC emissions limits The ADIC data cable meets this requirement If you need a replacement cable be sure to use an ADIC approved shielded cable to assure acceptability to FCC requirements Declaration of Conformity according to EN 45014 Manufacturer s Name Advanced Digital Information Corporation Manufacturer s Address 11431 Willows Road NE ZAC des Basses Auges Redmond WA 98052 1 rue Alfred de Vigny USA 78112 Fourqueux France Type of equipment External Digital Linear Tape Drive Model No SDX 300D 70D 100D Year of Manufacture 1997 1998 1999 conforms to the following international specifications as required by 89 336 EEC amp 92 31 EEC EMI EN 50081 1 EN 55022 Class B EMC EN 50082 1 IEC 801 2 IEC 801 3 IEC 801 4 Safety EN 60950 Redmond Washington USA 1 March 1997 porgo Project Engineering Mer Engineering Mer Location Signature Title Safety vi Warnings
24. ower cord from the AIT 70D 100D into a GROUNDED electrical outlet Plug the power cord from your host system into the same GROUNDED electrical circuit if possible Computers and peripherals should always share the same grounds Turn on the power to your host system Note Turning on the host computer first ensures that the SCSI bus terminators stabilize the bus signals before the AIT 70D 100D is turned on Turn the AIT 70D 100D power on If your external SCSI bus terminator has a Term Power LED it should also be illuminated The AIT 70D 100D LCD will light up All three front panel LEDs will illuminate together for 0 25 seconds then go off together for 0 25 seconds This will repeat once The Busy LED will illuminate for 0 25 seconds then go off The Tape LED will illuminate for 0 25 seconds then go off The Status LED will illuminate for 0 25 seconds then go off The last three steps above will repeat until the power on diagnostics completes Operation LCD Messages The following table describes the messages displayed on the LCD immediately after power up Drive State LCD Message At power up If the self test fails Self test passed firmware sign on message The drive is ready to have a tape loaded When loading a tape The arrows will scroll left to right indicating movement When unloading a tape The arrows will scroll right to left indicating movement Operation 15 The fol
25. rating instructions All other servicing should be referred to qualified service personnel Precautions Do not use oil solvents paint thinners gasoline or insecticides on the unit Do not expose the unit to moisture to temperatures higher than 60 C 140 F or to extreme low temperatures Keep the unit away from direct sunlight strong magnetic fields excessive dust humidity and electronic electrical equipment that generates electrical noise Hold the AC power plug by the head when removing it from the AC source outlet pulling the cord can damage the internal wires Use the unit on a firm level surface free from vibration and do not place anything on top of unit vil Blank Page vili Table of Contents Copyright NOUCE ita LA licia il Copyright Nonce EUTODE EA DAA bane cnet eevee nce iii ENERELCoOMpiance lalla a a a a R iv Saleiy W AlN OS seria R eT vi PESAS clelia Vil Chapter 4 Infroducliona i sella la 1 Equipment DescrpiONy EA E 2 SWItChes and INAICALONS siriani earn cia 3 AIT Data Cassette release delossazlsai 4 OtherReguremens A A ES IA I n 6 SES OSEA API A A i a 7 Applicaton SOL WAS heii a A A a ai 7 Chapter 2 Hardware Install ria aliada td Ad elastan AS 7 Unpackiio MATAS DECUN E ta td A A ASA AAA AAA Ret 8 istallins the H st Adi A A A E EA EE AAA ARAS 8 Connectino the Interface Cal tai A A A AAA AA AA ieee 9 Connectine Mote than One Al l27 OD OOD unan AREA AAA AAA 12 Setting he SCS LD A A A
26. re you able to duplicate the same problem or is it a one time occurrence Note any error messages displayed on your PC screen or file server Write down the exact error message If at all possible call while at your computer with your ADIC system installed and turned on If running on a network have all information available 1 e type version network hardware etc Be prepared to provide the following information e Your name e Company name e ADIC model number e Serial number of ADIC unit e Hardware configuration e Software configuration e A brief description of your problem e Where you purchased your ADIC system Having this information available when you call for customer support will enable ADIC to resolve your problem in the most efficient manner possible O O In the United States and Canada call ADIC s Technical Assistance Center at 800 827 3822 In Europe call ADIC s Technical Assistance Center at 00 800 9999 3822 Note ADIC s telephone support services are not provided as a Substitute for proper review and use of applicable ADIC user manuals Troubleshooting and Diagnostics 29 30 RMA Return Material Authorization When it has been determined that there is a hardware problem with an ADIC system the ATAC will provide you with an RMA number The warranty card must be completed and returned to ADIC before the warranty is valid Customers who have not completed warranty registration can
27. s 1 Avoid temperature problems by ensuring that the ventilator slots at the front of the drive and the grille on the side of the chassis are not obstructed so that the drive has adequate ventilation 1 Position the drive where the temperature is relatively stable for example away from open windows fan heaters and doors 1 Avoid leaving cartridges in severe temperature conditions for example in a car standing in bright sunlight 1 Avoid transferring data reading from and writing to cartridges when the temperature is changing by more than 10 C per hour Troubleshooting and Diagnostics When You Need Assistance When Calling ATAC Technical support is provided free of charge to all ADIC customers 24 hours a day Customers must provide serial numbers to qualify for this support Warranty exchange service is available to all customers who have validated their warranty by returning the warranty card shipped with their unit in accordance with the terms of the warranty The following steps will help you take full advantage of your call to ADIC O O Ly Make certain that you have reviewed the documentation to solve any problems Most questions are answered in your documentation Identify whether the software or hardware has worked properly at anytime before this call Have you changed anything recently Pinpoint the exact location of your problem if possible Note the steps you took which led to the problem A
28. s include 100 pure cobalt magnetic layer dual magnetic layer design the absence of binder material to prevent head contamination and DLC Diamond Like Carbon protective coating for extreme durability 8 bits of digital data Celsius Centigrade A storage medium item A cassette is sometimes called a tape or cartridge and is capable of storing vast amounts of magnetically written data Some cassettes can store more than 50 gigabytes of data Media used to clean the drive heads and tape path Use only a Sony SDX TCL cleaning cassette in the SDX 300C drive centimeter 0 3937 inches Federal Communications Commission A device used to suppress radio noise in certain conditions to meet specifications gigabyte 1 GB 1 024 Megabytes Hierarchical Storage Management a system where different types of storage media are used based on cost and time efficiency For example for fastest access data is usually stored on a local hard drive If you have a very large file that is needed occasionally you may store it on a tape or on an optical drive In an HSM system the data source should be transparent to the user High Voltage Differential A type of SCSI interface that employs differential signal lines at high voltage levels Also commonly referred to as Differential Hertz replacement for cycles per second A host computer system that requests an operation to be performed by a target device kilobyte 1 KB 1 024 bytes
29. s listed below e Dirty Stained heads e A cleaning cycle must be executed to clear this indication e Bad environment e Data errors result from a number of factors each of which subtract from the margin between good data recovery and an error Electrical or magnetic interference can decrease this margin High levels of dust contamination high humidity and heat can also be significant factors e Worn heads e The tape heads will eventually wear out causing the time between cleanings to get shorter and shorter Tape head failure is usually predicted at about 12 of the 200 000 hour MTBF rating o Defective drive Drive amplifier settings could be off causing error rate degradation The drive could simply have failed High Humidity If the drive detects high humidity a warning is displayed by the drive LEDs Any commands that are currently being executed are aborted and any commands that access the tape are rejected with a CHECK CONDITION In addition the tape is unthreaded to prevent tape and head damage As soon as the drive detects that humidity is at an acceptable level it will once again respond to commands that access the tape To minimize the chance of condensation please observe the following guidelines Y If you expose cartridges to temperatures outside the operating limits 5 40 C 40 113 F stabilize them before you use them To do this leave the cartridges in the operating temperature for a minimum of two hour
30. ted 18 tape motion 19 39 40 tape partition 18 19 temperature operating limits 32 temperature problems 32 Term Power LED 6 20 termination 13 terminator 40 Index 39 U W Unloading 18 Warning Signals 28 unloading a tape 17 Warranty exchange service 32 33 Worn heads 37 _ V _ write protected message 8 Write Protected Tape In Drive message 20 Write protect tab 6 20 write protected message 20 write protected tape 8 ventilation vii Verifying 18 40 Index
31. ted internally on a device inside the host system or externally on a peripheral device When the drive is off line all commands which access the tape will report check condition status Generally operations that cause tape motion that 1s write read and space commands cannot be performed Glossary 35 On line The drive is on line when a tape is loaded in the drive and the load sequence has completed All commands can be executed including those that set configurations or run diagnostic tests Semi loaded A cartridge is semi loaded when the cartridge is in the drive mechanism but the tape is not threaded around the head Threaded The tape is threaded when it is physically taken onto the reels and positioned on the head Unloaded A cartridge is unloaded when it is physically ejected from the drive 36 Glossary Index 37 A AC Power Connector 4 Active Head Cleaner 2 active termination 4 ADIC Technical Assistance Center 7 24 29 33 Advanced Intelligence Tape 38 ATT iii 2 3 6 36 38 39 AIT data cassette 5 ALDC iii 2 AME 2 38 application software 2 22 Application Software 7 ASPI 3 B backup software 4 Bad environment 3 Busy LED 4 16 30 36 CT_ cassette status 28 Causes of the Media Warning Message 31 Check the Terminating Resistor 3 cleaning cassette 24 25 38 Cleaning Request message 2 24 36 Cleaning Tape 18 Cleaning the Enclosure 25
32. the host issues another valid command or the cartridge is ejected Operation Figure 7 Inserting a Data Cartridge 1 Gently push the cassette into the drive opening until you feel a resistance The drive will pull the cassette the rest of the way in 1 A load sequence will initiate and the drive will go on line The Status may flash signifying that the cartridge is being loaded refer to Appendix C for specific drive LED status codes Y When the Status LED is steady the unit is ready Removing the Data Cassette Premature removal of the data cassette 1 e while the Status LED is on and data is being written to the tape can cause the entire tape directory to be lost Y Make sure that the Status LED is not flashing and the tape is not moving C Push the eject button on the front of the AIT 70D 100D Operation 19 Note Many application soft ware packages have the capabilit y of locking the cartridge into the drive via a MEDIA REMOVAL PROHIBITED command If you must remove the cartridge even when the application is preventing you from doing so press the Eject button 3 times consecutively or hold the eject button depressed for 30 seconds Y The Status LED may begin flashing while the tape is being returned to the cassette This can take up to a minute Then the cassette will be ejected from the drive and can be removed Remove the cassette from the drive The drive Status LED should be out 20 Operation
33. ting and Diagnostics The Media Warning message is also cleared from the drive by loading a new tape or by cycling power to the AIT 70D 100D sony SDX 300C SDX 500C Drive teen Tease iii Top Middle Bottom Fast flashing Cleaning cartridge at end of media no cleaning cycles remaining Eeu mooo Cartridge loaded no activity o Jor Jor eat tig Table 4 Sony SDX 300C SDX 500C Front Panel LEDs Key Fast flashing ON for 0 25 sec OFF for 0 25 sec Slow flashing ON for 3 5 sec OFF for 0 5 sec Flash code 1 ON for 0 25 sec OFF for 1 sec Flash code 2 ON for 0 25 sec OFF for 0 25 sec ON for 0 25 sec OFF for 0 05 sec Troubleshooting and Diagnostics 27 28 Causes of the Media Warning Message The Media Warning message appears whenever the drive has determined that low level error performance has degraded to a point where drive head cleaning is absolutely required It does this by counting the number of C3 soft errors as well as the RAW Read After Write errors over a number of Mbytes When a predetermined error rate threshold is reached the drive displays the warning When a tape is loaded it may take several minutes for the indication to come on because the drive will wait for a specific number of bytes to be written A hard non recoverable error will cause the warning to be displayed immediately The most common causes of the Media Warning Message in order of highest rate of occurrence i
34. tion An identifying number given to a customer who needs to return equipment for repair whether under warranty or not Small Computer System Interface An industry standard for connecting peripheral devices and their controllers to a microprocessor The SCSI specification defines both hardware and software standards for communication between a host computer and a peripheral Signal path or line shared by the devices on the same SCSI channel Information is sent to all devices throughout the same bus only the device to which it is addressed will accept or respond to it The octal representation of the unique address 0 to 15 for SCSI 2 Fast Wide buses assigned to a SCSI device The series name of the media and hardware associated with the AIT format incorporated in a 3 5 inch form factor An ADIC digital tape system that uses helical scan technology to back up networks or stand alone units A Sony AIT 1 drive used in the 100D It is an enhanced Wide SCSI digital helical scan cassette tape subsystem A Sony AIT 2 drive used in the 70D It is an enhanced Wide Ultra SCSI digital helical scan cassette tape subsystem A resistor network that absorbs the signal energy at the ends of the SCSI bus in order to prevent reflections of the signal Reflections can lead to data errors thereby causing SCSI devices to retransmit information This can slow down the bus speed A terminator is required at both ends of a SCSI bus A bus may be termina
35. ycle the AIT 70D 100D and retry cc error status 2 reported by drive operation Hardware Problem e Use new data cartridge and retry operation Power cycle the AIT 70D 100D and retry aa error status 0 reported by drive Operanon bb error status 1 reported by drive cc error status 2 reported by drive Drive LED Status The drive in the AIT 70D 100D employs its front panel LEDs to indicate SCSI activity drive fault conditions and cassette status Refer to the following tables and figures for locations of the LEDs and descriptions of the status and error codes displayed by the drive Media Warning Message If an excessive number of read after write errors are detected during normal operation of the AIT 70D 100D a Media Warning message will be displayed by the Tape LED Usually the Media Warning message 1s displayed by the drive because of dirty heads so the heads should be cleaned see Cleaning the Tape Head in Chapter 4 of this manual and the operation tried again If the Media Warning message reappears repeat the operation with a different preferably new tape If this clears the Media Warning message the first tape 1s nearing the end of its life Copy all the data on that cassette to a new cassette and discard the old one If 1t does not clear the Media Warning message and you are unsure of the problem source call the ATAC for more information see When You Need Assistance later in this chapter Troubleshoo
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