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TE405P/410P User`s Manual

1. 53 Appendix D Dial Plan Applications 61 Appendix E Glossary and Acronyms 65 List of Figures Figure 1 Sample Legacy Phone Application 15 Figure 2 Sample Channel Bank Application 16 Figure 3 Sample IP Phone Application 17 Figure 4 TE405P Card ii II eee 21 Figure 5 TEZ30P Gard 22 tame to mu rex 22 Figure 6 T1 E1 Jumpers srs eR RE 23 Figure 7 Ident Wheel 2 62 ee eee eee 24 Figure 8 Timing Pons reise ae ite Seed tee eae hee a 25 Figure 9 Motherboard PCI Slots 26 Figure 10 Insertthe Card 27 Figure 11 List PCI Slots Screen Capture 29 Figure 12 dmesg ScreenCapture 40 Page 10 Digium Inc Release 1 0 Table Of Contents List of Tables Table A 1 RJ45 Telco Port Connector 49 Table B 2 Maximum Power Consumption 52 Release 1 0 Digium Inc Page 11 Table Of Contents Page 12 Digium Inc Release 1 0 Chapter 1 Overview The Digium TE405P 410P is a TI E1 capable card for voice and data It supports industry standard protocols including Robbed Bit Signaling E amp M Primary Rate ISDN PRI and several data modes PPP HDLC Cisco HDLC and frame relay It is capable of running in E1 T1 or J1 modes It is also capable of DACSing ch
2. on the TE405P 410P card G 711 The International Telecommunications Union recommendation for an algorithm designed to transmit and receive mulaw PCM voice and A law at digital bit rate 64 Kbps This algorithm is used for digital telephone sets on digital PBX Page 68 Digium Inc Release 1 0 Appendix E Glossary and Acronyms G 729 An International Telecommunications Union standard for voice algorithm H 323 An International Telecommunications Union standard for multimedia communications over packet based networks IAX Inter Asterisk eXchange A VoIP protocol used by Asterisk It is used to enable VoIP connections between Asterisk servers and between servers and clients that also use the IAX protocol iLBC internet Low Bitrate Codec A free speech codec used for voice over IP It is designed for narrow band speech with a payload bitrate of 13 33 kbps frame length 30ms and 15 2 kbps frame length 20 ms ILEC incumbent local exchange carrier The LECs that were the original carriers in the market prior to the entry of competition and therefore have the dominant position in the market interface A point of contact between two systems networks or devices Release 1 0 Digium Inc Page 69 Appendix E Glossary and Acronyms ISO International Standards Organization LED light emitting diode Linux A robust feature packed open source operating system based on Unix that remains freely available on the internet It
3. 1 Overview Figure 2 Sample Channel Bank Application Page 16 Digium Inc Release 1 0 Chapter 1 Overview Figure 3 Sample IP Phone Application Release 1 0 Digium Inc Page 17 Chapter 1 Overview What is Asterisk Asterisk is the first Open Source PBX Since it runs on Linux it inherits all of the power and stability of the operating system The name Asterisk is derived from the all inclusive wildcard symbol in UNIX because it is opening a wide range of opportunities for developers worldwide to create solutions which would otherwise be cost prohibitive Asterisk allows you to create a PBX solution that rivals the features and functionality of traditional telephony switches Current PBX solutions are expensive and proprietary International companies are discovering that Asterisk is cost effective low maintenance and flexible enough to handle all of their voice and data networking Combined with Digium hardware and a common PC anyone can replace an existing switch or complement a PBX by adding VoIP voicemail conferencing and many other capabilities Asterisk will integrate with most standards based IP telephone handsets and software Analog phones and ADSI screen phones are also supported Page 18 Digium Inc Release 1 0 Chapter 2 Card Installation This chapter provides the following information Unpacking the Card on page 19 Shipment Inspection on page 20 Identifying Communication Ports on p
4. For Asterisk define PRI CPE so it is the client side Define the switch type you are connecting to as national There are several options for the switch type including SESS 4ESS and NII You will then have 23 voice channels for Asterisk Page 36 Digium Inc Release 1 0 Chapter 3 Configuration PRI T1 etc zaptel conf span 1 1 0 esf b8zs bchan 1 23 dchan 24 etc asterisk zapata conf group 1 signalling pri_cpe switchtype national context incoming channel 1 23 PRI E1 etc zaptel conf span 1 1 0 ccs hdb bchan 1 15 17 31 dchan 16 etc asterisk zapata conf group 1 signalling pri_cpe switchtype euroisdn context incoming channel 1 15 17 31 Release 1 0 Digium Inc Page 37 Chapter 3 Configuration Fourth Example Data Mode Data mode is a little different than the other options The zaptel conf is configured as follows etc zaptel conf span 1 0 0 esf b8zs nethdlc 1 24 1 Instructions for Cisco HDLC Compile kernel with HDLC support Note We suggest that you use either a Kernel version of 2 4 20 or less or a Kernel of 2 6 8 or greater The HDLC implementation in the interval kernels is in a state of too much flux The following data modes are described in this section WAN Interfaces Support Generic HDLC Layer Cisco HDLC support 2 Rebuild and reboot into your kernel 3 Uncomment the following line in zconfig h of the Zaptel package define CONFIG ZAPATA NET If you are using
5. the end for CRC4 checking Yellow flag can also be added at the end for transmitting a yellow alarm when all channels are in use Page 34 Digium Inc Release 1 0 Chapter 3 Configuration The following is a typical setup for a telco in the US span 1 1 0 esf b8zs In Europe span gt 1 1 0 ccs hdb3 First Example Channel Bank The Channel Bank in this example has 24 FXS ports In this configuration the zaptel conf is set for the card to provide timing to the channel bank and fxoks is set for 24 stations Set zapata conf to mirror the configuration with signalling fxo_ks and define it for channels 1 24 etc zaptel conf span 1 0 0 esf b8zs fxoks 1 24 etc asterisk zapata conf group 1 context channelbank signalling fxo_ks channel 1 24 Second Example E amp M Line In the E amp M Line configuration the zaptel conf is set for the card to take timing from the telco on E amp M with wink while zapata conf mirrors the Release 1 0 Digium Inc Page 35 Chapter 3 Configuration configuration However Feat D is a type of E amp M with wink that accepts DID but there are many E amp M options E amp M W E amp M Feat B etc etc zaptel conf span 1 1 0 esf b8zs e amp m 1 24 etc asterisk zapata conf group 1 context incoming signalling feat_d channel 1 24 Third Example PRI By setting the card to take timing in zaptel conf you acquire 23 b channels and voice channels with channel 24 as the data transport
6. the phone off hook will cause a stutter dialtone instead of a normal dialtone If a mailbox is specified with a voicemail context the same will result if a message is received in the specified voicemail context mailbox ex 1234 or 1234 other musiconhold Select which class of music to use for music on hold If not specified then the default will be used The music class is defined in musiconhold conf file default loud random pulsedial Use pulse dial instead of DTMF for FXO FXS signalled devices yes no Release 1 0 Digium Inc Page 57 Appendix C Asterisk Configuration Commands relaxdtmf If you have trouble with DTMF detection you can relax the DTMF detection parameters Relaxing them may make the DTMF detector more likely to have talk off where DTMF is detected incorrectly yes no rxgain Receive gain Positive or negative double measured in dB Digium recommends a range of 5 to 5 sendcalleridafter Some countries have ring tones with a set of cadences which differ from the default e g UK uses ring ring This requires the callerid to be set with a delay and not right after the first ring the default Positive integer threewaycalling Support three way calling yes no transfer Support flash hook call transfer requires three way calling Also enables call parking overrides the canpark parameter yes no txgain Transmit gain Positive or negative double measured in dB Digium re
7. throughout the world including RBOCs LECs and PTTs Page 72 Digium Inc Release 1 0 Appendix E Glossary and Acronyms tip and ring The standard termination on the two conductors of a telephone circuit named after the physical appearance of the contact areas on the jack plug twisted pair Two copper wires commonly used for telephony and data communications The wires are wrapped loosely around each other to minimize radio frequency interference or interference from other pairs in the same bundle V volts VoIP Voice over IP Technology used for transmitting voice traffic over a data network using the Internet Protocol Zaptel Zap Zapata Telephony Project dedicated to implementing a reasonable and affordable Computer Telephony platform into the world marketplace Release 1 0 Digium Inc Page 73 Appendix E Glossary and Acronyms Page 74 Digium Inc Release 1 0
8. 1 0 Digium Inc Page 21 Chapter 2 Card Installation Status LEDs Keyed for 3 3 volt PCI Figure 5 TE410P Card Page 22 Digium Inc Release 1 0 Chapter 2 Card Installation T1 E1 Selection The card includes a row of jumpers to select either T1 or E1 mode for the spans The jumpers are shown in Figure 6 The T1 E1 mode in most cases is set at the distributor before shipment You may want to check the setting to be certain they are set for your specific use Figure 6 T1 E1 Jumpers Identifying Multiple Cards If multiple TE405P 410P cards are installed in the same machine then the Ident wheel can be used to control the order the cards are recognized The click wheel switch with the word Ident printed above it can be set to a different number for each installed card This number adjusts the order in which the driver recognizes the card For example set the first card Ident wheel to 0 set the second card Ident wheel to 1 and so on The Ident wheel is shown in Figure 6 Release 1 0 Digium Inc Page 23 Chapter 2 Card Installation Figure 7 Ident Wheel Connecting Timing Cables The timing port allows up to four TE405P 410P cards to share the same sync timing source from the T1 line provider or provide a consistent sync source across multiple cards This is a useful feature for data and fax modes and some voice applications to prevent corruption due to timing slips on the second third or fourth TE
9. 405P 410P PC cards To utilize this feature daisy chain the P1 connector between each TE405P 410P card using the Digium 4 position timing cable See Figure 8 on page 25 for an example Enable this feature in the drivers using the timingcablez1 switch when the drivers are loaded modprobe wct4xxp timingcable 1 Page 24 Digium Inc Release 1 0 Chapter 2 Card Installation Caution Only qualified service personnel should continue with hardware installation and configuration of the TE405P 410P card Users should not attempt to perform these functions themselves PCI Slot Compatibility Check the type of card you received to be sure it is compatible with your PCI slot To determine which slot you have identify it by comparing it to those shown in Figure 9 on page 26 Release 1 0 Digium Inc Page 25 Chapter 2 Card Installation Slot Number 0 AGP Pro Slot 1 64 bit 5 0 volt PCI Slot 2 64 bit 3 3 volt PCI Slot 3 32 bit 5 0 volt PCI Slot Figure 9 Motherboard PCI Slots The TE405P card is a 32 bit 33MHz card keyed for 5 0 volt operation and works in any PCI 2 2 or higher compliant slot This means that in the motherboard shown in Figure 9 the TE405P card will fit into Slots 1 and 3 The TE405P will not fit into Slot 2 The TE410P card is a 32 bit 33MHz card keyed for 3 3 volt operation and works in any PCI 2 2 or higher compliant slot This means that in the Page 26 Digium Inc Release 1 0 Chapter 2
10. 950 1 2003 First Edition CSA C22 2 No 60950 1 03 1st Ed April 1 2003 IEC 60950 1 2001 First Edition EN 60950 AS NZS 60950 Note Finland Norway and Sweden require that equipment using this product must be located in a Restricted Access Location RAL Telecom FCC Part 68 ANSI ITA 968 A Including Amendment A1 and A2 Industry Canada CS 03 AS ACIF S016 2001 AS ACIF S038 2001 TBR4 November 1995 as amended by TBRA A1 December 1997 TBR12 December 1993 TBR13 January 1996 ICASA Emissions 47 CFR Part 15 Subpart B 47 CFR Part 15 Subpart B Class B EN 55022 1998 Class B EN 55022 1998 Class B Radiated and Conducted EN 55024 1998 IEC 61000 Immunity EN55024 ITE EN61000 Release 1 0 Digium Inc Page 3 Federal Communications Commission Part 68 This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA On the back of the TE405P 410P printed circuit board is a label that contains among other information a product identifier in the format US AAAEQ TX XXX If requested this number must be provided to the telephone company A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA If the TE405P 410P causes harm to the telephone network the telephone company may notify you in advance that temporary discontinuance of service may be required But if a
11. Card Installation motherboard shown in Figure 9 the TE410P card will only fit into Slot 2 The TE410P will not fit into Slots 1 or 3 Hardware Installation 1 Now that you are acquainted with the card power down your computer and unplug it from its power source 2 Attach a static strap to your wrist and open the case 3 Check the jumper setting to ensure it matches your equipment configuration Setting the jumper with the strap on enables the ports for El Setting the jumper with the strap off enables the ports for T1 4 Remove the bracket place holder and insert the card into the PCI slot Be certain to place only a TE405P card into a 5 volt PCI slot or the TE410P card into a 3 3 volt PCI slot See Figure 10 Figure 10 Insert the Card 5 Replace the cover to your computer Release 1 0 Digium Inc Page 27 Chapter 2 Card Installation 6 Plug all T1 or El equipment cables into the RJ45 ports as needed Caution This unit must be connected to the Telecommunications Network in your country using an approved line cord e g for Australia use only line cords complying with ACA Technical Standard TS008 Caution This unit must be connected only to the appropriate Telecommunications Network port as approved for use in your specific country Software Installation The card is only supported under Linux Digium Inc recommends Asterisk Standard Edition Debian Fedora and Red Hat however all other distribu
12. FFOOO Reg 2 Oxf FFFFFFF Reg 3 0x00000000 Reg 4 Ox0000F FOO Reg 5 9x00000000 Reg 5 Oxc01a0164 Reg 2 9x00001000 Reg 8 0x00000000 Reg 3 Ox00F FOOFF Reg 10 0x00000000 TE4XXP Launching card 0 TE4XXP Setting up global serial parameters Found a Wildcard Wildcard TE405P 2nd Gen herbie Figure 12 dmesg Screen Capture Page 40 Digium Inc Release 1 0 Chapter 3 Configuration 2 Run zttool from the command line and see if the span turns green for each span you have connected zttool 3 Execute the following Asterisk command to see if the span came up successfully asterisk asterisk vvvr Note More detailed information is provided on troubleshooting in the Asterisk User s Manual A copy may be requested by contacting Digium Technical Support 1 256 428 6161 or visiting the website at www digium com You may also contact your distributor or reseller where the card was purchased for assistance Release 1 0 Digium Inc Page 41 Chapter 3 Configuration Page 42 Digium Inc Release 1 0 Chapter 4 Troubleshooting This chapter provides frequently asked questions as identified from Digium Technical Support and possible resolutions Multiple resources are available to obtain more information about Asterisk and Digium products These resources are listed on page 47 What do the LED colors indicate a Green Card is in sync with the far end m Yellow Card is synchronizing m Red Card is n
13. FXS it can be useful to attempt to follow the progress of a call through ringing busy and answering If enabled call progress attempts to determine answer busy and ringing on phone lines This feature is HIGHLY EXPERIMENTAL and can easily detect false answers so DO NOT rely on it being accurate Few zones are supported at the time of this writing but may be selected with progzone yes no and two letter country code for progzone callreturn Support call return 69 yes no Page 54 Digium Inc Release 1 0 Appendix C Asterisk Configuration Commands callwaiting Enable call waiting on FAO lines yes no callwaitingcallerid Support caller ID on call waiting yes no canpark Allow call parking yes no cidsignalling Type of caller ID signalling in use bell bell202 US v23 v23 UK dtmf DTMF Denmark Sweden amp Netherlands cidstart Identifies what signals the start of caller ID ring a ring signals the start polarity polarity reversal signals the start echocancel Enable echo cancellation yes no or a power of two from 32 to 256 if you want to actually set the number of cancellation taps Release 1 0 Digium Inc Page 55 Appendix C Asterisk Configuration Commands echocancelwhenbridged Generally it is not necessary and in fact undesirable to echo cancel when the circuit path is entirely TDM You may however reverse this behavior by enabling the echo cancel during p
14. Not used Release 1 0 Digium Inc Page 49 Appendix A Pin Assignments Page 50 Digium Inc Release 1 0 Appendix B Specifications This appendix provides specifications required environmental conditions and maximum power consumption for the TE405P 410P card Physical Size 5 x 3 75 x 0 63 12 7 x 9 53 x 1 6 cm PCB size does not include the PCI bracket Weight 3 5 oz 100gm Interfaces Local Loop Access E1 T1 J1 PRI RJ45 PCI Bus 3 3V or 5V bus slot half length slot minimum size 33MHz minimum bus speed compliant with PCI 2 2 or greater Environment Temperature 0 to 50 C 32 to 122 F operation 20 to 65 C 4 to 149 F storage Humidity 10 to 90 non condensing Release 1 0 Digium Inc Page 51 Appendix B Specifications Hardware and Software Requirements 800 Mhz Pentium III or better 64MB RAM Available PCI Slot as described previously Table B 2 Maximum Power Consumption Model Power TE405P 3 3V 2 Watts 5V 0 Watts TE410P 3 3V 2 Watts 5V Unused Page 52 Digium Inc Release 1 0 Appendix C Asterisk Configuration Commands This appendix provides the configuration options available in the zapata conf file which is created during the initial installation of Asterisk To change any of the following features edit the zapata conf file with your text editor saving the file upon completion The following lists the command description
15. a kernel prior to 2 4 19 also uncomment this line define CONFIG OLD HDLC API Page 38 Digium Inc Release 1 0 Chapter 3 Configuration Rebuild Zaptel including the creation of the SetHDLC utility make sethdlc new use make sethdlc for kernels 2 4 19 and prior make install 4 Load and configure your driver modprobe wct4xxp ztcfg 5 Use sethdlc to bring up the interface sethdlc hdlc0 cisco or for old style make sethdlc instead of sethdlc new use sethdlc hdlc0 mode cisco 6 Assign the interface an address ifconfig hdlcO 192 168 0 1 netmask 255 255 255 0 7 The interface may be addressed as any other networking interface 1 e eth0 in Linux Release 1 0 Digium Inc Page 39 Chapter 3 Configuration Testing Your configuration 1 Load Zaptel drivers into the kernel using the program modprobe The appropriate driver for the TE405P 410P card is wet4xxp Users in all countries except Australia should use the following modprobe command modprobe wct4xxp ztcfg vv dmesg screen import drivers usb input hid core ct v2 0 USB HID core driver usb 1 2 USB disconnect address 2 usb 1 2 1 USB disconnect address 3 Stopped TE4KKP Turned off DMA ACPI PCI interrupt 0000 00 0c 0 A gt GSI 10 level low gt IRQ 10 Found TE4XXP at base address f4001400 remapped to c8883400 TE4XXP version c01a0164 burst OFF slip debug OFF FALC version 00000005 Board ID 00 Reg 0 OxO1FFFIOO Reg 1 OxO1F
16. age 20 a T1 E1 Selection on page 23 Identifying Multiple Cards on page 23 Connecting Timing Cables on page 24 a PCI Slot Compatibility on page 25 a Hardware Installation on page 27 m Software Installation on page 28 Unpacking the Card When you unpack your card carefully inspect it for any damage that may have occurred in shipment If damage is suspected file a claim with the carrier and contact your reseller where the card was purchased or Digium Technical Support 1 256 428 6161 Keep the original shipping container to use for future shipment or proof of damage during shipment Note Only qualified service personnel should install the card Users should not attempt to perform this function themselves Release 1 0 Digium Inc Page 19 Chapter 2 Card Installation Shipment Inspection The following items are included in shipment of the TE405P 410P TE405P or TE410P card m User s manual m Asterisk Standard Edition Linux Installation CD m Tl crossover cable T1 cable and loopback connector Identifying Communication Ports The TE405P 410P card consists of four RJ45 ports and four status LEDs The ports are used for connecting T1 El or J1 cables See Figure 4 on page 21 and Figure 5 on page 22 to locate the ports and LEDs Page 20 Digium Inc Release 1 0 Chapter 2 Card Installation Timing Port Status LEDs Jumpers Ident Wheel Keyed for 5 volt PCI Figure 4 TE405P Card Release
17. am still having problems and the telco tells me it is my equipment The first thing to do in this situation 1s to test your equipment 1 Plug in a loopback cable A loopback cable is a cable that has pin 1 going to pin 4 and pin 2 going to pin 5 Plug the cable into the span and wait for its LED to turn green 2 Stop Asterisk and edit zaptel conf by removing the lines defined for your card and replacing them with the following span gt 1 0 0 esf b8zs clear 1 24 Or if you have an El span span 1 0 0 ccs hdb3 clear 1 31 3 Navigate to your zaptel source directory and type make tests Followed by patlooptest dev zap 1 60 The first argument in the patlooptest command is the device for the channel number you want to test You should always test the first channel of a span The second argument is the duration in seconds to run the test Release 1 0 Digium Inc Page 45 Chapter 4 Troubleshooting This runs a pattern looptest for 60 seconds If you receive any failures it is possible you have a bad card and will need to call Digium Technical Support 1 256 428 6161 Common Fixes for all cards 1 Check for shared interrupts by entering the following cat proc interrupts Or lspci vb If a conflict exists try moving the card to another PCI slot Check to see if X windows is running by entering the following ps aux grep X If X windows is running stop the application since it may cause a conflict wi
18. and the available options adsi ADSI Analog Display Services Interface can be enabled on a per channel basis if you have or may have ADSI compatible CPE equipment yes no busycount If enabled it is also possible to specify how many busy tones to wait before hanging up positive integer busydetect On trunk interfaces FXS and E amp M interfaces E amp M Wink Feature Group D etc it can be useful to perform busy detection either in an effort to detect hangup or for detecting busy signals yes no Release 1 0 Digium Inc Page 53 Appendix C Asterisk Configuration Commands cadence You can define your own custom ring cadences up to 8 pairs If the silence is negative it indicates where the callerid spill is to be placed Also if you define any custom cadences the default cadences will be turned off Syntax is cadence ring silence ring silence The default 1s based on the country code callerid CallerID can be set to asreceived or a specific number if you want to override it Note that asreceived only applies to trunk interfaces asreceived or a specific number callgroup pickupgroup Supports ring groups a k a call groups and pickup groups If a phone is ringing and it is a member of a group which is one of your pickup groups then you can answer it by picking up and dialing 8 For simple offices set these both to the same positive integer callprogress progzone On trunk interfaces
19. annels from one span to another The TE405P 410P is ideal for connecting phones to a channel bank connecting to your T1 E1 switch or connecting to a legacy PBX Note This manual is for use with the 5 volt TE405P and the 3 3 volt TE410P Quad T1 E1 PCI cards and are identified collectively as the TE405P 410P card throughout this manual Designed to be fully compatible with existing software applications and integrate fully with Asterisk Open Source PBX IVR platform the TE405P 410P card allows many advanced call features Data Modes a Cisco HDLC a HDLC m PPP a Multilink PPP Frame Relay Release 1 0 Digium Inc Page 13 Chapter 1 Overview Voice Modes PRI CPE and PRI NET NII NI2 EuroISDN 4ESS AT amp T SESS Lucent DMS100 a E amp M Wink Feature Group B Feature Group D a FXO and FXS Ground Start Loop Start Loop Start with Disconnect Detect The TE405P 410P card can be used to connect your Asterisk machine to the PSTN world your channel bank or even another PBX This is accomplished via a T1 E1 interface The card allows Asterisk PBX software to connect to your network creating a professional telephony environment Figure 2 shows an example of the card s primary application Page 14 Digium Inc Release 1 0 Chapter 1 Overview Figure 1 Sample Legacy Phone Application Release 1 0 Digium Inc Page 15 Chapter
20. boasts dependability and offers a wide range of compatibility with hardware and software Asterisk is supported exclusively on Linux loopback A state in which the transmit signal is reversed back as the receive signal typically by a far end network element MGCP Media Gateway Control Protocol multiplexing Transmitting multiple signals over a single line or channel FDM frequency division multiplexing and TDM time division multiplexing are the two most common methods FDM separates signals by dividing the data onto different carrier frequencies and TDM separates signals by interleaving bits one after the other MUX multiplexer A device which transmits multiple signals over a single communications line or channel See multiplexing Page 70 Digium Inc Release 1 0 Appendix E Glossary and Acronyms PBX private branch exchange A smaller version of a phone company s large central switching office Example Asterisk PCI peripheral component interconnect A standard bus used in most computers to connect peripheral devices POP point of presence The physical connection point between a network and a telephone network A POP is usually a network node serving as the equivalent of a CO to a network service provider or an interexchange carrier POTS _ plain old telephone service Standard phone service over the public switched telephone network PSTN This service provides analog bandwidth of less than 4 kHz PPP point to poi
21. commends a range of 5 to 5 Page 58 Digium Inc Release 1 0 Appendix C Asterisk Configuration Commands usecallerid Whether or not to use caller ID yes no usedistinctiveringdetection Indicates whether or not to allow distinctive ring detection on FXO lines yes no Release 1 0 Digium Inc Page 59 Appendix C Asterisk Configuration Commands Page 60 Digium Inc Release 1 0 Appendix D Dial Plan Applications This appendix details the applications available for configuring the dial plan The dial plan is customized in the extensions conf file which is created during the initial installation of Asterisk This file controls how all calls are handled and routed To change any of the following options edit the extensions conf file saving the file upon completion The following defines each feature AgentCallbackLogin Call agent callback login AgentLogin Call agent login AGI Executes an AGI compliant application Answer Answer a channel if ringing Authenticate Authenticate a user BackGround Play a file while awaiting extension Release 1 0 Digium Inc Page 61 Appendix D Dial Plan Applications BackgroundDetect Background a file with talk detect Busy Indicate busy condition and stop Dial Place a call and connect to the current channel Directory Provide directory of voicemail extensions DISA DISA Direct Inward System Access Goto Go to a particular priority extension or context Goto
22. ctricity To reduce the risk of damaging the unit or your equipment do not attempt to open the enclosure or gain access to areas where you are not instructed to do so Refer servicing to qualified service personnel Digium Inc Release 1 0 TABLE OF CONTENTS Chapter 1 OvervieW ces ee nue Rex UK wc ie ee ARTE AL a kisa 13 Whatis Asterlsk 5 12 cutem rex ead Ea eB do t rus 18 Chapter 2 Card Installation 19 Unpacking the Card 19 Shipment Inspection 20 Identifying Communication Ports 20 TVET Selection 2 esc nana moe tp agree tec re ats 23 Identifying Multiple Cards 23 Connecting Timing Cables 24 PCI Slot Compatibility receipe crecian n i e paee 25 Hardware Installation 27 Software Installation 28 Chapter 3 Configuration eee IEEE ER eat es 33 Configuring T1 E1 Lines AAA eee 33 Testing Your configuration 40 Chapter 4 Troubleshooting 43 Appendix A Release 1 0 Digium Inc Page 9 Table Of Contents Pin Assignments eroe a eu RR remm tm xxn 49 Appendix B Specifications 1n eee an Shae Rede Eur KR REA nda ATE TR ntn 51 Appendix C Asterisk Configuration Commands
23. digium Asterisk The Open Source PBX TE405P 410P User s Manual April 16 2006 Release 1 0 Digium Inc 150 West Park Loop Suite 100 Huntsville AL 35806 Main Number 256 428 6000 Tech Support 256 428 6161 Sales 256 428 6262 www digium com www asterisk com Digium Inc 2006 All rights reserved No part of this publication may be copied distributed transmitted transcribed stored in a retrieval system or translated into any human or computer language without the prior written permission of Digium Inc Digium Inc has made every effort to ensure that the instructions contained in this document are adequate and error free The manufacturer will if necessary explain issues which may not be covered by this documentation The manufacturer s liability for any errors in the documents is limited to the correction of errors and the aforementioned advisory services This document has been prepared for use by professional and properly trained personnel and the customer assumes full responsibility when using it Adobe and Acrobat are registered trademarks and Acrobat Reader is a trademark of Adobe Systems Incorporated Asterisk and Digium are registered trademarks and Asterisk Standard Edition is a trademark of Digium Inc Any other trademarks mentioned in the document are the property of their respective owners Page 2 Digium Inc Release 1 0 Safety Certification and Agency Approvals Safety UL 60
24. dvance notice is not practical the telephone company will notify you as soon as possible Also you will be advised of your right to file a complaint with the FCC if you believe it is necessary The telephone company may make changes in its facilities equipment operations or procedures that could affect the operation of the equipment If this happens the telephone company will provide advance notice in order for you to make necessary modifications to maintain uninterrupted service If you experience problems with the TE405P 410P contact Digium Inc 1 256 428 6161 for repair and or warranty information If the equipment is causing harm to the telephone network the telephone company may request that you disconnect the equipment until the problem is resolved Page4 Digium Inc Release 1 0 FCC Part 15 This device complies with part 15 of FCC rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 This device must accept any interference received including interference that may cause undesired operation Industry Canada Compliance Information Notice The Industry Canada label applied to the product identified by the Industry Canada logo or the IC in front of the certification registration number indicates that the Industry Canada technical specifications were met Notice The Ringer Equivalence Number REN for this terminal equipment is supplied in the docu
25. elease 1 0 D Dial Plan Defines configuration features in the extensions conf Applications file E Glossary and Defines terms related to this product Acronyms Symbol Definitions Pb Caution statements indicate a condition where damage to the unit or its configuration could occur if operational procedures are not followed To reduce the risk of damage or injury follow all steps or procedures as instructed The ESD symbol indicates electrostatic sensitive devices Observe precautions for handling devices Wear a properly grounded electrostatic discharge ESD wrist strap while handling the device The Electrical Hazard Symbol indicates a possibility of electrical shock when operating this unit in certain situations To reduce the risk of damage or injury follow all steps or procedures as instructed Release 1 0 Digium Inc Page 7 Important Safety Instructions User Cautions gt gt gt A Page 8 Servicing Do not attempt to service this card unless specifically instructed to do so Do not attempt to remove the card from your equipment while power is present Refer servicing to qualified service personnel Water and Moisture Do not spill liquids on this unit Do not operate this equipment in a wet environment Heat Do not operate or store this product near heat sources such as radiators air ducts areas subject to direct intense sunlight or other products that produce heat Static Ele
26. ich resides within the home or office of the customer This includes telephones modems terminals routers and television set top boxes DSO Digital Signal Level 0 A voice grade channel of 64 Kbps The worldwide standard speed for digitizing voice conversation using PCM Pulse Code Modulation DS1 Digital Signal Level 1 1 544 Mbps in North America T1 and Japan J1 up to 24 voice channels DSOs 2 048 Mbps in Europe E1 up to 32 voice channels DSOs DSI TI EI lines are part of the PSTN DS3 Digital Signal Level 3 T3 in North America and Japan E3 in Europe Up to 672 voice channels DSO0s DS3 T3 E3 lines are not part of the PSTN DTMF Dual Tone Multi Frequency Push button or touch tone dialing Release 1 0 Digium Inc Page 67 Appendix E Glossary and Acronyms E1 The European equivalent of North American T1 transmits data at 2 048 Mbps up to 32 voice channels DSOs E3 The European equivalent of North American T3 transmits data at 34 368 Mbps up to 512 voice channels DSOs Equivalent to 16 E1 lines EMI Electromagnetic Interference Unwanted electrical noise present on a power line full duplex Data transmission in two directions simultaneously FXO Foreign Exchange Office Receives the ringing voltage from an FXS device Outside lines are connected to the FXO port on your TE405P 410P card FXS Foreign Exchange Station Initiates and sends ringing voltage Phones are connected to the FXS ports
27. ing directories zaptel libpri and Asterisk Complete instructions for installing Asterisk is available at www asterisk org Page 30 Digium Inc Release 1 0 Chapter 2 Card Installation 3 Install the zaptel drivers Compiling the directories is straight forward Change to each directory and type make install Compile in this order zaptel libpri and Asterisk Type the following cd usr src zaptel make clean make install Note If the build fails it may be because you are missing one of the build dependencies the kernel source or development tools Feel free to contact your reseller where the card was purchased or call Digium Technical Support 1 256 428 6161 for assistance 4 Install libpri and Asterisk icd usr src libpri make install cd usr src asterisk make make install make samples Note This step installs sample configuration files which are necessary for Asterisk You will make changes to these configuration files to set up your dial plan and customize Asterisk to suit your particular needs Release 1 0 Digium Inc Page 31 Chapter 2 Card Installation Page 32 Digium Inc Release 1 0 Chapter 3 Configuration The TE405P 410P cards have a variety of configuration options This chapter provides configurations for PRI channel bank E amp M wink and finally data mode These sample configurations are provided to assist you in familiarizing yourself with the flexibility of editing
28. l Corporation 82801 PCI Bridge rev 82 0000 00 1f 0 ISA bridge Intel Corporation 82801DB DBL ICH4 ICH4 L LPC Interface Bridge rev 02 0000 00 1 1 IDE interface Intel Corporation 82801DB ICH4 IDE Controller rev 02 0000 00 1 3 SMBus Intel Corporation 82801DB DBL DBM ICH4 ICH4 L ICH4 M SMBus Controller rev 02 eer Multimedia audio controller Intel Corporation 82801DB DBL DBM ICH4 ICH4 L ICH4 M RC S7 Audio Controller rel v 02 0000 01 0a 0 Communication controller Digium Inc Wildcard TE405P 2nd Gen rev 02 0000 01 0c 0 Ethernet controller Realtek Semiconductor Co Ltd RTL 8139 8139C 8139C rev 10 clare Figure 11 List PCI Slots Screen Capture Release 1 0 Digium Inc Page 29 Chapter 2 Card Installation 2 Check out the latest driver code and Asterisk software from ftp digium com or svn digium com The following example is provided to check out the code from the SVN repository cd usr src svn checkout http svn digium com svn asterisk trunk asterisk svn checkout http svn digium com svn zaptel trunk zaptel svn checkout http svn digium com svn libpri trunk libpri Commands to get the current snapshot from the release branch of SVN svn checkout http svn digium com svn asterisk branches 1 2 asterisk 1 2 svn checkout http svn digium com svn zaptel branches 1 2 zaptel 1 2 svn checkout http svn digium com svn libpri branches 1 2 libpri 1 2 This creates the follow
29. lf Conditional goto GotolfTime Conditional goto on current time Hangup Unconditional hangup Macro Macro Implementation Monitor Monitor a channel Page 62 Digium Inc Release 1 0 Appendix D Dial Plan Applications MusicOnHold Play music on hold indefinitely Playback Play a file Queue Queue a call for a call queue Record Record to a file SetCallerlD Set CallerlD SetCallerPres Set CallerlD presentation SetCIDName Set CallerlD name SetCIDNum Set CallerlD number VoiceMail Leave a voicemail message VoiceMailMain Enter voicemail system Zapateller Block telemarketers with SIT Release 1 0 Digium Inc Page 63 Appendix D Dial Plan Applications Page 64 Digium Inc Release 1 0 Appendix E Glossary and Acronyms ANSI American National Standards Institute An organization which proposes and establishes standards for international communications asynchronous Not synchronized not timed to an outside clock source Transmission is controlled by start bits at the beginning and stop bits at the end of each character Asynchronous communications are often found in internet access and remote office applications attenuation The dissipation of a transmitted signal s power as it travels over a wire bandwidth The capacity to carry traffic Higher bandwidth indicates the ability to transfer more data in a given time period bit The smallest element of information in a digital system A bi
30. mentation or on the product labeling markings The REN assigned to each terminal device indicates the maximum number of terminals that can be connected to a telephone interface The termination on an interface may consist of any combination of devices so long as the sum of the RENs of all the devices does not exceed five 5 Release 1 0 Digium Inc Page 5 Introduction to TE405P 410P Documentation This manual contains product information for the TE405P 410P card Be sure to refer to any supplementary documents or release notes that were shipped with your equipment The manual is organized in the following manner Chapter Ten p i Title Description Appendix 1 Overview Identifies the type of card you received TE405P or TE410P This chapter covers applications and uses of the TE405P 410P in the real world 2 Card Installation Provides instructions for installing the card in your PC acquiring correct drivers and checking device compatibility 3 Configuration Provides examples for configuring dial plan options 4 Troubleshooting Explains resolutions to common problems and frequently asked questions pertaining to card installation and usage A Pin Assignments Lists the connectors and pin assignments B Specifications Details card specifications C Asterisk Describes all available configuration commands and Configuration their option settings in the zapata conf file Commands Page 6 Digium Inc R
31. nt protocol Type of communications link that connects a single device to another single device such as a remote terminal to a host computer PSTN public switched telephone network A communications network which uses telephones to establish connections between two points Also referred to as the dial network QoS quality of service A measure of telephone service as specified by the Public Service Commission Release 1 0 Digium Inc Page 71 Appendix E Glossary and Acronyms RJ11 A six pin jack typically used for connecting telephones modems and fax machines in residential and business settings to PBX or the local telephone CO SIP Session Initiation Protocol An IETF standard for setting up sessions between one or more clients It is currently the leading signaling protocol for Voice over IP gradually replacing H 323 T1 A dedicated digital carrier facility which transmits up to 24 voice channels DSOs and transmits data at 1 544 Mbps Commonly used to carry traffic to and from private business networks and ISPs T3 A dedicated digital carrier facility which consists of 28 T1 lines and transmits data at 44 736 Mbps Equivalent to 672 voice channels DSOs TDM time division multiplexer A device that supports simultaneous transmission of multiple data streams into a single high speed data stream TDM separates signals by interleaving bits one after the other telco A generic name which refers to the telephone companies
32. ot seeing far end circuit is not up or cable is bad I can t receive DID calls even though I have it enabled in extensions conf Your telco might be sending calls with a method you are not expecting 1 Check the method being used by attempting the following in your line context _x 1 noop My DID Matches as EXTEN 2 Then type reload in the Asterisk console and call in You should see the DID come in on your T1 E1 line Release 1 0 Digium Inc Page 43 Chapter 4 Troubleshooting My D Channel seems to go up and down Check to be sure you have set your timing parameters correctly Also check the common causes of problems for a T1 See the Common Fixes for all cards page 46 I have trouble dialing out It seems that one type of dialing works local long distance international but another does not Check your pridialplan variable and be sure that you are dialing using the method your telco is expecting I am having trouble receiving DID information over E amp M Try the other types of E amp M featd featb etc to match the method your telco 1s using to stream information I am having issues with my PRI How can I see the messages coming across my D channel Enter the following command PRI debug span X where x is the port from which you are connected This command will show you the PRI messages coming across your D channel for that message Page 44 Digium Inc Release 1 0 Chapter 4 Troubleshooting I
33. t can be either a zero or a one bps bits per second A measurement of transmission speed across a data connection Release 1 0 Digium Inc Page 65 Appendix E Glossary and Acronyms broadband Broadband transmission shares the bandwidth of a particular medium copper or fiber optic to integrate multiple signals The channels take up different frequencies on the cable integrating voice data and video over one line channel A generic term for an individual data stream Service providers can use multiplexing techniques to transmit multiple channels over a common medium Cat5 Category of Performance for wiring and cabling Cat 5 cabling support applications up to 100 MHz Cat5E Category of Performance for wiring and cabling Category 5 Enhanced wiring supports signal rates up to 100 MHz but adheres to stricter quality specifications CLEC competitive local exchange carrier A term for telephone companies established after the Telecommunications Act of 1996 deregulated the LECs CLECs compete with ILECs to offer local service See also LEC and ILEC Page 66 Digium Inc Release 1 0 Appendix E Glossary and Acronyms co central office The CO houses local switching equipment All local access lines in a particular geographic area terminate at this facility which is usually owned and operated by an ILEC CPE customer premises equipment Terminal equipment which is connected to the telecommunications network and wh
34. th Asterisk Check to see if your hard drives are running with DMA levels set Perform an hdparm on your hard drive interface If you are still having problems contact your reseller where the card was purchased or Digium Technical Support 1 256 428 6161 Page 46 Digium Inc Release 1 0 Chapter 4 Troubleshooting How can I enable more features To view all of the options available to add to your dial plan type the following command from within Asterisk show applications Digium also offers services to help configure and add features you might need Contact Digium Technical Support 1 256 428 6161 for more information Where can I ask even more questions There are several places to inquire for more information about Asterisk Digium products 1 Digium Technical Support 1 256 428 6161 is available 7am 7pm Central Time Monday Friday 2 Asterisk forums forums digium com 3 Asterisk users mailing list asterisk org lists digium com 4 IRC channel Zasterisk on irc freenode net Release 1 0 Digium Inc Page 47 Chapter 4 Troubleshooting Page 48 Digium Inc Release 1 0 Appendix A Pin Assignments All four ports on the TE405P 410P bracket are 8 pin RJ45 ports The pin assignments are identified in Table A 1 Table A 1 RJ45 Telco Port Connector Pin Description 1 Rx Rx Ben Not used Tx Tx is Not used Not used oI NIAI OY AJ WwW F2
35. the configuration files to meet your specific needs The list of possible configurations is too expansive to cover in this user manual Configuring T1 E1 Lines 1 Begin by opening the zaptel conf file from the etc asterisk directory 2 Configure the SPAN Map For each T1 E1 you are using you will need to define a span The SPAN map includes defining the SPAN number timing line build out framing and coding Configuration details for each of these items is explained in this section span gt NUMBER TIMING LINE BUILD OUT FRAMING CODING Number This is the port the span is plugged into Port 1 being the furthest span from the PCI bus The port numbers are notated on the PCI bracket Release 1 0 Digium Inc Page 33 Chapter 3 Configuration Timing Determines whether the card provides timing 0 takes timing 1 takes backup span timing 2 provides backup span timing 3 and so on Only one span can be defined to take timing and it defines timing for the rest of the card spans Line Build Out For most setups the line build out is 0 0 db CSU 0 133 feet DSX 1 133 266 feet DSX 1 266 399 feet DSX 1 399 533 feet DSX 1 533 655 feet DSX 1 7 5db CSU 15db CSU 22 5db CSU Framing T1 utilizes framing set for D4 SF or ESF E1 utilizes CAS or CCS Ota PWN K CO Coding T1 coding can be AMI or B8ZS E1 coding can be AMI or HDB3 E1 can also have the extra flag CRC4 at
36. tions are supported by Digium Technical Support Digium hardware requires drivers and libraries that have not yet been integrated with the Linux kernel You can obtain the source code from ftp digium com or svn digium com To install software for your TE405P 410P card you will need wm Full Linux kernel 2 4 or later source code a Development libraries and headers for zlib libedit and openssl Page 28 Digium Inc Release 1 0 Chapter 2 Card Installation 1 Check the PCI bus compatibility Boot the computer into Linux After the machine is loaded log in and execute the following lspci You will see a screen similar to the one shown in Figure 11 Confirm your PCI bus compatibility by scanning for the information shown in the figure clare lspci 0000 00 00 0 Host bridge Intel Corporation 82845G GL Brookdale G GE PE DRAM Controller Host Hub Interface rev 03 MS ipe VGA compatible controller Intel Corporation 82845G GL Brookdale 6 GE Chipset Integrated Graphics Device rev 03 0000 00 1d 0 USB Controller Intel Corporation 82801DB DBL DBM ICH4 ICH4 L ICH4 M USB UHCI Controller 1 rev 02 00 1d 1 USB Controller Intel Corporation 82801DB DBL DBM ICH4 ICH4 L ICH4 M USB UHCI Controller 2 rev 02 2 USB Controller Intel Corporation 82801DB DBL DBM ICH4 ICH4 L ICH4 M USB UHCI Controller 3 rev 02 7 USB Controller Intel Corporation 82801DB DBM ICH4 ICH4 M USB2 EHCI Controller rev 02 00002 00 1e 0 PCI bridge Inte
37. ure TDM bridging yes no echotraining In some cases the echo canceller doesn t train quickly enough and there is echo at the beginning of the call Enabling echo training will cause Asterisk to briefly mute the channel send an impulse and use the impulse response to pre train the echo canceller so it can start out with a much closer idea of the actual echo Value may be yes no or a number of milliseconds positive int to delay before training default 400 faxdetect Upon fax detection routes fax to a fax extension Both incoming outgoing or no group Logical groups can be assigned to allow outgoing rollover Groups range from 0 to 63 and multiple groups can be specified hanguponpolarityswitch In some countries a polarity reversal is used to signal the disconnect of a phone line If this option is enabled the call will be considered disconnected on a polarity reversal yes no Page 56 Digium Inc Release 1 0 Appendix C Asterisk Configuration Commands hidecallerid Hide outgoing caller ID Override with 67 or 82 yes no immediate Specify whether the channel should be answered immediately or if the simple switch should provide dialtone read digits etc yes no jitterbuffers Configure jitter buffers in zapata each one is 20ms default is 4 positive integer mailbox Supports stutter dialtone If a mailbox is specified without a voicemail context then when message is received taking

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