Huawei IP Phone ESpace 6850 V100R001C02SPC100 User Manual
Contents
1. Huawei IP Phone eSpace 6850 V100R001C02SPC100 User Manual Issue 01 Date 2012 06 20 Wiz HUAWEI TECHNOLOGIES CO LTD HUAWEI Copyright Huawei Technologies Co Ltd 2012 All rights reserved No part of this document may be reproduced or transmitted in any form or by any means without prior written consent of Huawei Technologies Co Ltd Trademarks and Permissions Ww Huawe and other Huawei trademarks are trademarks of Huawei Technologies Co Ltd All other trademarks and trade names mentioned in this document are the property of their respective holders Notice The purchased products services and features are stipulated by the contract made between Huawei and the customer All or part of the products services and features described in this document may not be within the purchase scope or the usage scope Unless otherwise specified in the contract all statements information and recommendations in this document are provided AS IS without warranties guarantees or representations of any kind either express or implied The information in this document is subject to change without notice Every effort has been made in the preparation of this document to ensure accuracy of the contents but all statements information and recommendations in this document do not constitute the warranty of any kind express or implied Huawei Technologies Co Ltd Address Huawei Industrial Base Bantian Longgang Shenzhen2. Configuration Description Call History Displays history records of received dialed transfered and missed calls Status Displays the network status account status software version MAC address and hardware version of the phone Phone Book Displays the phone book and related option New Entry Add a phone book record After the fields such as First Name Last name Number and Acct are set or selected select Confirm Add and press MENU to confirm the operation Select Cancel amp Return and press MENU to cancel the added information and return to the previous menu Download Phonebook Select Download Phonebook and press MENU Then the phone downloads the updated phone book from the TFTP or HTTP server This requires corresponding configuration of the download items of the phone book on the Web page Delete All Entries Delete all contacts in the phone book Preference Displays the preference submenus of a user Do Not Disturb Choose this menu to enable or disable the DND function Ring Tone Choose this menu to set different ring tones Ring Volume Press MENU to hear the selected ring volume Press LEFT or RIGHT to turn up or turn down the volume LCD Contrast Choose this menu and Press LEFT or RIGHT to set the LCD screen contrast Issue 01 2012 06 20 Huawei Proprietary and Confidential 11 Copyright Huawei Technologies Co Ltd Huawei IP Phone eSpace 6850 User Manual 4 Configuring the eSpace 6850 Configurati
3. the call waiting tone discontinuous tone is displayed To enable or disable the muting function during a call press MUTE Then LINEx MUTE is displayed on the LCD for the muted call Issue 01 2012 06 20 Huawei Proprietary and Confidential 21 Copyright O Huawei Technologies Co Ltd Huawei IP Phone eSpace 6850 User Manual 5 Using the eSpace 6850 5 2 8 Call Transfer The eSpace 6850 supports both blind and attended or supervised transfer Blind transfer 1 Pick up the handset press or enable the headset by pressing HEADSET to establish a conversation Press TRANSFER for a dial tone Dial the number of a third party and press SEND to transfer the active call Attended or supervised transfer LO note To transfer calls by one account the other one must be unoccupied 1 Pick up the handset press or enable the headset by pressing HEADSET to establish a conversation 2 Press another available LINE key for a dial tone Dial the number of a third party and press SEND 4 If the call is established press TRANSFER and select the previous LINE key the transfer is finished If the call is not established press the previous LINE key to return to the previous conversation Ifthe call is canceled and terminated before the call of the third party is connected theeSpace rings indicating that a call is held LI note To transfer calls across different SIP domains the VoIP service providers must suppor
4. 518129 People s Republic of China Website http www huawei com Email support huawei com Huawei Proprietary and Confidential sve ree Copyright Huawei Technologies Co Ltd Huawei IP Phone eSpace 6850 Copyright Huawei Technologies Co Ltd User Manual Contents Contents I Safety Precautions seseiesisessicsedeeetsisccsstsceassecssiasebachscnudessdssslessidcateatsababeahdeveasiogsviadeuteandbindasssasedaiatsibs 1 2 Product OVerVIe W iin 3 PA Packing List oe ek in aoe tap es AE eg ue m ede e RU 3 2 2 Features osos eee Eat e HE SRA ihe iege d e ete Mae bre rci c BOAT BAGS coe ae sowie 4 2 3 Hardware specifications sec sycscevscnseyecoch nina i ree erar dere e eive ie esee rer e pede nene 5 24 Technical specifications 2 32 shies cok yet cei te Ns ag eth a ode eh ee 5 3 Installing the eSpace eSpace 6850 orosososososososssosssssssosososososososososososososseseseseseseseseseseseseseses 8 3 1 Cable Connections of the eSpace 6850 seien ierit sebo tete erbe eie ec ege cheeses een 8 3 2 Starting the eSpace 6850 iine eet tec tte testeur an tues eese Gants SH nn 9 3 3 Safety Compliance rei ettet e bee epe eiii e leote ete ad gens bpb a eins 9 3 4 Warranty of Quality iter ert as e r Er E EEE EE iE BREI 9 4 Configuring the eSpace 6850 u a 11 4 1 Configuring the Phone Through the Keypad sess enne en eee tene tenere 11 4 2 Configuring the Phone Through Web Browser
5. a wide range of codecs G 723 1 G 729AB G 711 A law u law G 726 G 722 and iLBC Question How many VoIP accounts are supported on the eSpace 6850 Answer The eSpace 6850 IP phone supports 4 different SIP VoIP accounts These accounts can be on the same server or different servers of different service providers Question How to reject an incoming call Answer Press Reject softkey when receiving an incoming call or press DND to enable the DND function when the phone is idle The call is rejected and forwarded to your voice mailbox if you configure the voice mailbox Huawei Proprietary and Confidential 26 Copyright Huawei Technologies Co Ltd
6. essent eterne eren 13 4 2 1 Accessing the Web Configuration Menu sse nennen nennen rennen eene 13 4 3 Configuration Page eee pepe ee rr re Literie eee ie eR Erie TI 14 4 3 1 Saving the Configuration Changes esee enne nren trennen nest rennen enne 17 4 3 2 Rebooting the eSpace 6850 Remotely sess nennen rennen ener 17 5 Using the eSpace 6850 18 5 Ll Get ng to Know the Keyboard eei e eee ee es e po eade 18 5 2 Instructions of Using the Phone ener te ip ti ie as RN 19 5 2 1 Handset Speakerphone and Headset Modes essen nennen 19 5 2 2 Multiple SIP Accounts and LIanes orit tere rere eO este 20 5 2 3 Making Call ueri rette ees 20 3 2 4 Answering Gal enn eere Edel E cei gels hoi So ean 21 25 222 Doc Not DiSt rb s eesosa reie hte e ln eee e et cete es 21 5 2 6 Call Waiting Call Holdinp to etre esse ee rite iOS 21 5 2 7 M tifip iiis Ibn EB en OE Se oe Ae ad he ae dI SEN ee 21 52 9 Call Transfer oe hire o Here Pee e Ree e t Rte e Pip le iae 22 5 2 9 Three Way Conference Call ote tre rtr ai 22 5 2 10 Voice Messages sis ar Kt RER BREI EEE br 23 Issue 01 2012 06 20 Huawei Proprietary and Confidential ii Huawei IP Phone eSpace 6850 User Manual Contents 5 2 11 Manager and Secretary Function nennen ener tene nennen trennen eren 23 5 2 12 BEE Function 5 oor ere D php DO DURO pepe ere Dpnipii ttp 24 6 Rest
7. to activate the speakerphone The corresponding LED is on 2 Hear a dial tone The LED light of the first line LINE1 LED is on You can also select another SIP account by pressing the corresponding LINE key 3 Enter the phone number and press SEND or Dial soft key Redialing You can press SEND or the Redial soft key to redial the last dialed phone number For the redialed number the phone will use the same SIP account for dialing the last phone number Dialing Through the Call History Call a phone number from the phone s call history When you dial a call from the history the phone uses the same SIP account that is used for this call last time 1 Press MENU to access the main menu 2 Select Call History and press MENU to confirm 3 Select Answered Calls Dialed Calls Missed Calls Transferred Calls or Forwarded Calls depending on your requirements and press MENU to confirm 4 Select a phone number by using arrow keys and press Dial soft key to dial the number Dialing Through the Phone Book You can call a number through the phone book Issue 01 2012 06 20 Huawei Proprietary and Confidential 20 Copyright Huawei Technologies Co Ltd Huawei IP Phone eSpace 6850 User Manual 5 Using the eSpace 6850 Each entry in the phone book can be assigned with an individual SIP account The phone uses the SIP account to make a phone call 1 Access the phone book by Pressing DOWN Pressing Pressing MENU The
8. 2 42 1 0 1 8 Table 4 2 Device configuration on the Status tab page MAC Address IP Address Part Number Product Model Software Version System Up Time Issue 01 2012 06 20 The device ID in the hexadecimal format This is an important ID for service provider to solve problems prog indicates the main version number The power on duration since the last reboot Huawei Proprietary and Confidential 14 Copyright O Huawei Technologies Co Ltd Huawei IP Phone eSpace 6850 User Manual 4 Configuring the eSpace 6850 System Time The current time of the system Registered Whether accounts are registered on the related SIP server s The eSpace 6850 supports 4 unique SIP accounts PPPoE Link Up Whether the PPPoE connection is enabled when the phone is connected to a DSL modem Figure 4 3 Basic setting page eSpace 6850 Executive IP Phone NU Device Configuration HUAWEI Status Settings Accounts Extension Boards BASIC SETTINGS ADVANCED SETTINGS Software Version 1 0 2 42 BASIC SETTINGS IP Address will attempt PPPoE if DHCP fails and following is non blank End User Password LCD Backlight Brightness 0 8 where 0 is off and 8 is brightest purposely not displayed for security protection IP Address DHCP Host name Option 12 Domain name Option 15 Vendor Class ID HuaweieSpace 6850 O PPPoE PPPoE account ID PPPoE password PPPoE Service Name Table 4 3 Description of the basic se
9. Default Settings A CAUTION Restoring the factory default settings can clear all configuration information about the eSpace Back up or print all the settings before you restore factory default settings Huawei is not responsible for parameter loss or failier to connect to your VoIP service provider due to the operation of restoring the factory default settings To restore the factory default settings do as follows 1 Press MENU to access the keypad configuration UI menu and select Config Press MENU to access submenus and select Factory Reset For details see Table 4 1 2 Type the MAC address that is printed on the bottom of the sticker by using the following tules 0 9 0 9 A 22 Press the 2 key twice and A is displayed on the LCD B 222 C 2222 D 33 Press the 3 key twice and D is displayed on the LCD E 333 F 3333 For example if the MAC address is 0018820E3956 type 00188203333956 The LCD displays the entered MAC address 0018820E3956 LI note If digits are duplicate in the MAC address for example 22 you need to press RIGHT to move the cursor or wait for four seconds for typing another 2 3 Press the OK soft key Issue 01 2012 06 20 Huawei Proprietary and Confidential 25 Copyright Huawei Technologies Co Ltd Huawei IP Phone eSpace 6850 User Manual Issue 01 2012 06 20 7 FAQs FAQs Question What codecs are supported by the eSpace 6850 Answer The eSpace 6850 supports
10. E 1 indicator is off Issue 01 2012 06 20 Huawei Proprietary and Confidential 23 Copyright O Huawei Technologies Co Ltd Huawei IP Phone eSpace 6850 User Manual 5 Using the eSpace 6850 L note e The eSpace 6850 allows one manager s phone to be bound to a maximum of two secretaries phones and one secretary s phone to be bound to a maximum of four managers phones e If two secretaries serve a manager only one secretary answers the call and transfers it to the manager 5 2 12 BLF Function After the BLF function is enabled for eSpace 6850 you can press the corresponding DSS key to check the status of the monitored phone You can press this key to directly make a call to the specified number LO note For details on how to configure the BLF service see the Huawei IP Phone eSpace 6805 amp 6810 amp 6830 amp 6850 amp 6870 Administrator Guide or contact the administrator A user assigns the BLF function to a DSS key on phone A and configures phone B as the monitored phone The mapping between the phone B status and the BLF key on phone A is as follows When phone B is idle the BLF key is steady green When phone B is ringing the BLF key is blinking red When phone B is in a conversation the BLF key is steady on Issue 01 2012 06 20 Huawei Proprietary and Confidential 24 Copyright Huawei Technologies Co Ltd Huawei IP Phone eSpace 6850 User Manual 6 Restoring Factory Default Settings Restoring Factory
11. E key to resume the call Press the key to enter the hands free mode Press it again to exit Hands free Key the hands free mode SEND Press the key to send a call after you have dialed phone numbers Note If you do not press SEND the number will be sent after a pre configured time delay After the phone is off hook press the key to redial the last dialed number EH Kej Press the key to receive voice mails or other messages MENU e Enter the keypad configuration MENU mode when the phone is in idle mode e Use as MENU key to confirm the operation during keypad configuration lt 0 gt lt 9 gt lt gt and Standard phone pad 10 digits the corresponding 26 alphanumeric di letters and special characters Soft keys 1 4 Three soft keys which can provide different functions such as BackSpace and Cancel Multi Purpose Keys Implement functions of Speed Dial Busy Lamp Field Presence Watacher and Eventlist BLF You can also configure other functions on the Web page CO note The operation of pressing SEND is effective only in the specified dialing time 5 2 Instructions of Using the Phone 5 2 1 Handset Speakerphone and Headset Modes You can switch the modes among handset speakerphone and headset To switch between the handset and speakerphone modes press SPEAKER that is To switch between the handset and headset modes press HEADSET To switch between the speakerphone and headset modes press HEADSET or SP
12. EAKER that is Issue 01 2012 06 20 Huawei Proprietary and Confidential 19 Copyright Huawei Technologies Co Ltd Huawei IP Phone eSpace 6850 User Manual 5 Using the eSpace 6850 5 2 2 Multiple SIP Accounts and Lines The eSpace 6850 supports 4 independent SIP accounts Each SIP account matches with a SIP server users and NAT Each of the twofour line keys matches with one SIP account In off hook state when you press the corresponding LINE key or continuously press the same LINE key the phone will switch among the 4 accounts If the name of an account is configured then the name is displayed on the LCD For example set the account name of the two SIP accounts as VoIP 1 and VoIP 2 Ensure that each account is activated and registered When LINEI is pressed you will hear a dial tone and see VoIP 1 on the LCD When LINE2 is pressed you will hear a dial tone and see VoIP 2 on the LCD To make a call select the line you wish to use You can switch lines before dialing any number When the phone is idle press the corresponding key to answer the incoming call that is designated to an account If the line is occupied the LED of the next available LINE key blinks to remind you of an incoming call This feature should be supported by the SIP server 5 2 3 Making a Call Dialing You can use headset and handset or press to make a phone call 1 Pick up the handset or press or enable the headset Or press a LINEx key
13. RP ICMP DNS DHCP TFTP NTP SNTP and SIMPLE PRESENCE protocols Issue 01 2012 06 20 Huawei Proprietary and Confidential 3 Copyright Huawei Technologies Co Ltd Huawei IP Phone eSpace 6850 User Manual Function keys Device management Audio features Telephony features Network and provisioning Software upgrade 2 Product Overview Specification Eleven fixed feature keys Hold SEND SPEAKER Headset Mode TRNF transfer CONF conference MUTE DEL DND INTERCOM Phone Book and MSG message Five navigation keys 18 multi purpose keys and Three soft keys Supporting the upgrade of the NAT friendly remote software through TFTP or HTTP for the devices that are deployed behind the firewall or the NAT Supporting the address book function Handset Hands free and headset modes in full duplex Advanced DSP Dynamic negotiation of codec and voice payload length HD Voice Supporting the G 723 1 G 729AB G 711 A law u law G 726 G 722 and iLBC CODECs In band and out of band DTMF in audio RFC2833 or SIP INFO mode Echo Cancellation Supporting the sidetone cancellation advanced jitter buffer control and packet delay and loss concealment Intuitive GUI import ringtone Call holding call transferring Do Not Disturb call forwarding call waiting call waiting mute redial call log volume control caller ID display 3 way conferencing auto answer dial plan speed dial c
14. adapter is compliant with the Underwriter Laboratories UL standard Use only the matching power adapter provided with the package The manufacturer s warranty does not cover damages to the phone caused by unsupported power adapters 3 4 Warranty of Quality If you purchased the eSpace 6850 from a distributor contact the distributor for replacement repair or refund If you purchased the product directly from Huawei contact Huawei sales and service representatives for a return materials authorization RMA number before you return the product Huawei reserves the right to remedy the warranty policy without prior notification Issue 01 2012 06 20 Huawei Proprietary and Confidential 9 Copyright Huawei Technologies Co Ltd Huawei IP Phone eSpace 6850 User Manual 3 Installing the eSpace eSpace 6850 A CAUTION Use a power adapter provided by the eSpace 6850 otherwise damages can be caused to the products and the manufacturer warranty is void Issue 01 2012 06 20 Huawei Proprietary and Confidential 10 Copyright Huawei Technologies Co Ltd Huawei IP Phone eSpace 6850 User Manual 4 Configuring the eSpace 6850 Configuring the eSpace 6850 4 1 Configuring the Phone Through the Keypad The phone automatically exits the menu when an incoming call comes or the phone is off hook If no keypad operation is performed within one minute the IP phone automatically displays the standby image Table 4 1 Keypad configuration menu
15. ail User ID field The ways to check voice messages are as follows Check each line for waiting tone discontinuous 5 2 11 Manager and Secretary Function After a line of the manager s phone is bound to a line of the secretary s phone all calls to the manager will be connected to the secretary s phone at the same time The secretary determines whether to transfer the call to the manager Assume that manager A s phone has two lines LINE 1 is bound to LINE 1 of secretary B s phone and LINE 2 is a private line The following describes the manager and secretary function s process LI note For details on how to configure the manager and secretary service see the Huawei IP Phone eSpace 6810 amp 6830 amp 6850 amp 6870 Administrator Guide or contact the administrator 1 Customer C calls manager A The phone of secretary B rings The LINE 1 indicator on both manager A s phone and secretary B s phone blinks 2 Secretary B presses the LINE key and answers the call Secretary B presses the soft key SeizeLine soft key and enters the number of the manager A s private line to call manager A The call between secretary B and customer C is held Manager A presses the LINE2 key and answers the call from secretary B 5 Manager A presses the LINEI key and talks with customer C The call between manager A and secretary B is held If secretary B hangs up the call ends 6 Manager A or customer C hangs up The call ends and the LIN
16. all waiting anonymous call Supporting manual configuration for static network through keyboard and LCD or by logging in to the Web page Dynamic network parameters are provided by the DHCP server Supporting NAT traversal by using IETF STUN and symmetric RTP Supporting AES based IP phone configuration file update Supporting 802 1x based network accessing authentication Supporting the IEEE 802 1p q tagging VLAN and ToS DSCP protocols Supporting firmware upgrade through TFTP or HTTP and authentication of configuration files before changing Providing the specific URL for users to download configuration files and upgrade files Issue 01 2012 06 20 Huawei Proprietary and Confidential 6 Copyright Huawei Technologies Co Ltd Huawei IP Phone eSpace 6850 User Manual 2 Product Overview Advanced server Message waiting indicator light features Supporting DNS SRV query Security Supporting DIGEST authentication and encryption by using MDS and SRTP Issue 01 2012 06 20 Huawei Proprietary and Confidential 7 Copyright Huawei Technologies Co Ltd Huawei IP Phone eSpace 6850 User Manual 3 Installing the eSpace eSpace 6850 Installing the eSpace eSpace 6850 3 1 Cable Connections of the eSpace 6850 Figure 3 1 Connecting the eSpace 6850 Im 1 a O d e amp 6 Issue 01 2012 06 20 Huawei Proprietary and Confidential 8 Copyright O Huawei Technologies Co Ltd Huawei IP Phone eSpa
17. ation e MD5 Password MDS password used during the 802 1X authentication line Keys This parameter is set for specifying function modes of line keys By default the value of Key Mode is Line which is used by common lines If the value of Key Mode is Shared Line it indicates that the BroadSoft SCA functions are enabled and that accounts scattered in various areas can share the line Multi Purpose Keys The optional values are Speed Dial Busy Lamp Field BLF Presence Watacher eventlist BLF Speed Dail via active account and Dial DTMF Each key corresponds to an account that is a user number is set for each key Time Zone This parameter controls the date and time display according to the specified time zone If the DHCP Option 2 is enabled the DHCP server overrides and centrally controls the setting of Time Zone in the phone The feature functions on the phone only when you set the NTP server correctly LCD Backlight This parameter is set for adjusting the LCD brightness of the IP Brightness phone in active and idle states The value ranges from 0 to 8 LCD Contrast LCD contrast The value ranges from 0 to 20 Time Display Format The LCD time is displayed in 12 hour or 24 hour format Issue 01 2012 06 20 Huawei Proprietary and Confidential 16 Copyright Huawei Technologies Co Ltd Huawei IP Phone eSpace 6850 User Manual 4 Configuring the eSpace 6850 ma emwm O i Disable in call DTMF The default value is No If the
18. ce 6850 User Manual 3 Installing the eSpace eSpace 6850 Table 3 1 Description of the connectors A port used to connect an expansion board for increasing multi purpose keys In this way you can call a user by EXT port pressing one key PC port The port is the 10 100 Mbit s RJ 45 PC port You can use the straight through cable to connect the PC port When using the PC phone you can configure the port Optional Power port 5Vpower port After the network cable connection is complete use the special power adapter of the phone to connect the power port and power to switch on the phone Headset port RJ 9 port If you want to use the headset for communication install the headset socket to the port 6 Handset port RJ 9 port If you want to use the headset for communication install the headset socket to the port 3 LAN port The port is the 10 100 Mbit s RJ 45 LAN port You need to use the straight through cable to connect the LAN port to the Ethernet port The phone supports PoE 802 3af power In this case you must connect the port to the switch supporting PoE power 3 2 Starting the eSpace 6850 After the eSpace 6850 is powered on a progress bar is displayed on its screen This progress bar disappears after the startup page is accessed 3 3 Safety Compliance The eSpace 6850 complies with the Federal Communications Commission FCC Confermite Europeenne CE and various safety standards The eSpace 6850 specialized power
19. device may be too hot during operation It can even be deformed or damaged by the heavy load Keep at least 10 cm between the device and the closest object for heat dissipation Do not place the device on or near any object that can easily catch fire such as something made of rubber Keep the device far away from any heat source or bare fire such as a candle or an electric heater Keep the device far away from any household appliance with strong magnetic field or electromagnetic field such as a microwave oven or a refrigerator Operating Requirements Issue 01 2012 06 20 Do not let a child operate the device without guidance Do not let a child play with the device or any accessory Swallowing the accessories may lead to peril Huawei Proprietary and Confidential 1 Copyright Huawei Technologies Co Ltd Huawei IP Phone eSpace 6850 User Manual 1 Safety Precautions Use the accessories provided or authorized by the manufacturer only The power supply of the device shall meet the requirements of the input voltage of the device Use the provided surge protection power socket only Before plugging or unplugging any cable shut down the device and disconnect it from the power supply While plugging or unplugging any cable make sure that your hands are completely dry Do not tread on pull or over bend any cable Otherwise the cable may be damaged leading to malfunction of the device Do not use an old or a da
20. ing it and disconnect it from the power supply Use a piece of soft dry cloth to clean the device Keep the power plug clean and dry Using a dirty or wet power plug may lead to electric shock or other perils Huawei Proprietary and Confidential 2 Copyright Huawei Technologies Co Ltd Huawei IP Phone eSpace 6850 User Manual 2 Product Overview Product Overview 2 1 Packing List The following items are included in the eSpace 6850 package Verify the packing items Contact your distributor immediately if any one is missing Table 2 1 Packing items Main case Handset Coiled handset cord Specialized power adapter Straight through cable Phone Stand eSpace 6850 Quick Start CD PVC card Paper card Warranty card Wall mount bracket Certificate of quality Issue 01 2012 06 20 Huawei Proprietary and Confidential 3 Copyright Huawei Technologies Co Ltd Huawei IP Phone eSpace 6850 User Manual 2 Product Overview Product Picture Product Overview The eSpace 6850 is a next generation enterprise IP phone The eSpace 6850 provides rich functions is easy to use and supports integrated PoE and HD Voice 2 2 Features Table 2 2 Key features of the eSpace 6850 Open standard compatibility SIP 2 0 TCP IP UDP RTP RTC HTTP HTTPS ARP RARP ICMP DNS SRV record DHCP PPPoE TFTP NTP and Telnet High audio quality Adopting the advanced DSP technology Traditional features Standard voice features i
21. k to the handset If you hear your voice in the handset your audio works well Press MENU to exit the mode Diagnostic Mode All LEDs are on Press any key on the keypad to display the key name on the LCD Pick up the handset or press MENU to exit the diagnostic mode Press LEFT or select Back to return to the main menu Network Enable or disable the DHCP protocol Set the IP address subnet mask and gateway address by using the keypad if the static IP mode is selected Reboot the device Issue 01 2012 06 20 Huawei Proprietary and Confidential 12 Copyright Huawei Technologies Co Ltd Huawei IP Phone eSpace 6850 User Manual 4 Configuring the eSpace 6850 4 2 Configuring the Phone Through Web Browser The Web server embedded in the eSpace 6850 responds to the HTTP HTTPS GET or POST requests Embedded HTML pages allow a user to configure the IP phone through any Web browser such as Microsoft Internet Explorer or Mozilla Firefox 4 2 1 Accessing the Web Configuration Menu Connect the phone and computer on a reachable network Do as follows Connect the computer to the same hub or switch as the phone is connected to In absence of a hub switch or free ports on the hub switch connect the computer directly to the phone by using the PC port on the phone Make sure that the phone is powered on and displays the IP address To access the Web configuration menu of the phone do as follows Start the Web browser on your comp
22. ll the changes take effect 4 3 2 Rebooting the eSpace 6850 Remotely Click Reboot in the configuration menu to reboot the eSpace 6850 remotely Wait 60 seconds to log in again Issue 01 2012 06 20 Huawei Proprietary and Confidential 17 Copyright Huawei Technologies Co Ltd Huawei IP Phone eSpace 6850 User Manual 5 Using the eSpace 6850 Using the eSpace 6850 5 1 Getting to Know the Keyboard Figure 5 1 Getting to know the keypad Line Key PhoneBook Key Soft Key Call Transfer Key Do Not Disturb Headset Key Dialing Key Message Key Menu Key Arrow Key Mute Key Intercom Key Hold Key Three Way Conference Multi Purpose Key Send Key Hands free Key Table 5 1 eSpace 6850 keypad Four line keys with dual color LED indicator lights Each line key supports an independent SIP account The four line keys provide the hands free feature _ PhoneBook Key Press the key to display the phone book and associated items TRANSFER Transfer the current call to another number Set up a three party conference call for the caller and callee MUTE Mute the call the other party cannot hear your voice Issue 01 2012 06 20 Huawei Proprietary and Confidential 18 Copyright Huawei Technologies Co Ltd Huawei IP Phone eSpace 6850 User Manual 5 Using the eSpace 6850 Enable or disable the DND function HEADSET Dial or answer with the headset HOLD Hold the current call and press the corresponding LIN
23. maged power cable During lightning weather stop using the device and disconnect it from the power supply Unplug the power plug and the ADSL Asymmetric Digital Subscriber Line twisted pair the radio frequency cable to avoid lightning strike If the device is not used for a long time disconnect it from the power supply and unplug the power plug Do not look directly into the optical interface and the laser transmitting interface on the device or the infrared transmitting interface on the remote control with your eyes Otherwise your eyes may be injured In any of the following cases stop using the device disconnect it from the power supply and unplug the power plug immediately there is smoke emitted from the device or there is some abnormal noise or smell Contact the specified maintenance center for repair Avoid any object such as metal shavings from entering the device from the heat dissipation intakes Before connecting any other cable connect the ground cable of the device first Do not disconnect the ground cable until you disconnect all other cables Make sure that the three phase power socket is grounded reliably The neutral line and the live line shall not be connected inversely Do not scratch or abrade the shell of the device This may lead to malfunctions of the device The shed painting material may also lead to skin allergy Cleaning Requirements Issue 01 2012 06 20 Before cleaning the device stop us
24. n select Phone book and press MENU Select a phone number by using arrow keys and press MENU to confirm Select Dial and press MENU to dial the number 5 2 4 Answering a Call An incoming call The phone rings The corresponding account LINEx blinks Pick up the handset press enable the headset or press the blinking LINEx key to answer the call Multiple incoming calls The call waiting tone is played The next available line will blink in red Answer an incoming call by pressing the LINEx key 5 2 5 Do Not Disturb To block all incoming calls you can enable the Do Not Disturb DND function The phone will not ring when an incoming call comes Use either of the following methods to enable DND function Method 1 When the phone is in idle mode press DND to enable the DND function and press DND again to disable the DND function Method 2 Toggle the DND function as follows iU qo Press MENU Select Preference by pressing the arrow keys and then press MENU Select Do Not Disturb by pressing the arrow keys and press MENU Select Enable DND or Disable DND and press MENU 5 2 6 Call Waiting Call Holding 5 2 7 Muting Hold Keep a call on hold by pressing HOLD Resume Resume the call by pressing the corresponding LINEx key with a blinking LED Multiple calls Automatically keep an active call on hold by selecting another available LINEx key or answering another call If an incoming call comes when all lines are in use
25. ncluding caller ID display call waiting call holding call transferring call forwarding call blocking call rejecting mute and off hook autodial Advanced functions Supporting the following functions e Multi lines Headset enabled Backlit graphic LCD Five navigation keys Function keys such as call holding headset mode call forward three party conference address book voice message box do not disturb and mute 18multi purpose keys Advanced features Import ringtone SRTP voice call encrypted with the Advanced Encryption Standard AES Setting of dialing rule and advance business functions such as BLF SCA For details of advanced features see the Huawei IP Phone eSpace 6805 amp 6810 amp 6830 amp 6850 amp 6870 Issue 01 2012 06 20 Huawei Proprietary and Confidential 4 Copyright Huawei Technologies Co Ltd Huawei IP Phone eSpace 6850 User Manual 2 Product Overview 2 3 Hardware specifications Table 2 3 Hardware specifications Ethernet ports Providing two Ethernet ports of 10 100 Mbit s and full half duplex Ethernet polarity can be automatically detected Graphic LCD display Pixel 240x120 and red is based on the IEEE 802 3af standard Input AC 100 V 240 V 50Hz or 60Hz 2 4 Technical specifications Table 2 4 Technical specifications of the eSpace 6850 Four straight through lines Supported protocol Supporting the SIP 2 0 TCP UDP IP HTTP HTTPS PPPoE RTP RTCP SRTP by SDES ARP RA
26. on Description e LCD Brightness Press LEFT or RIGHT to set the LCD brightness of the IP phone in active and idle states The value ranges from 0 to 8 Download SCR XML Send a request to the HTTP TFTP server for downloading a screen saver to replace the original one For details on how to configure this service see the Huawei IP Phone eSpace 6805 amp 6810 amp 6830 amp 6850 amp 6870 Administrator Guide or contact the administrator Erase Custom SCR Restore the factory setting for the standby image e Display Language Choose this menu to select the language e Time Settings Set the date and time of the IP phone Press LEFT or select Back to return to the main menu Display the configuration submenus SIP Set the SIP server for each account including Account SIP proxy Outbound proxy SIP user ID SIP Auth ID SIP password SIP transport and Audio CODECSs Upgrade Configure the firmware server and the file download server Select either TFTP or HTTP to upgrade the firmware or configure the phone Factory Reset Type the MAC address on back of the phone Press OK softkey to restore the factory reset settings Factory reset clears all configurations and restores the phone to factory settings Layer 2 QoS Configure the 802 1Q VLAN tag and 802 1P priority Press LEFT or select Back to return to the main menu Factory These items are used for factory testing and not recommended for users Functions e Audio Loopback Spea
27. oring Factory Default Settings cisiscccscccsssetssaccitucsscsssuncussssusancenstscedesceastcdassonensarsavesenstasese 29 ZEADS T M 26 Issue 01 2012 06 20 Huawei Proprietary and Confidential iii Copyright Huawei Technologies Co Ltd Huawei IP Phone eSpace 6850 User Manual 1 Safety Precautions Safety Precautions General Requirements Before you install and use the device read these safety precautions carefully and observe them during operation During storage transportation and operation of the device keep the device dry During storage transportation and operation of the device avoid collision and crash of the device Never attempt to dismantle the device by yourself In case of any fault contact the appointed maintenance center for repair Without prior written consent no organization or individual is permitted to make any change to the structure or safety design of the device Huawei Technologies Co Ltd is not liable to any consequences or legal issues due to such changes While using the device observe all applicable laws directives and regulations and respect the legal rights of other people Environmental Requirements Place the device at a well ventilated place Do not dispose the device to direct sunlight Keep the device clean and free of dusts Place the device on a stable platform Do not place any object on top of the device Otherwise the
28. parameter is set to Yes the display DTME digits that are pressed during the call will not be displayed on the LCD for security reasons Disable Missed Call The default value is No By default the LCD backlight is on Backlight when a missed call exists HEADSET Key Mode Select default answering or dialing mode as the headset mode When selecting a default mode press HEADSET to enter the headset dialing status If you press HEADSET when setting Toggle Headset Speaker the headset icon is displayed on the LCD In this case press you can make a call or answer a call in Headset mode Call History Flash This parameter is set for configuring the duration of recording Writing data of Call History Phone Book and Settings on the Web configuration page into flash memory Write Timeout Write timeout indicates that the duration of flash writing The range is 30 3600 in seconds The default value is 300s Max Unsaved Log This parameter is set for adjusting the max flash writing items during the recording duration The range is 0 500 0 means this option is disabled Do not change the value optionally Consult the enterprise administrator before any change 4 3 1 Saving the Configuration Changes After changing the settings click Update on the bottom of the page to save the change If you want to change an item after submitting the setting click a tab to access the configuration page Then click Reboot to reboot the phone and a
29. t this feature 5 2 9 Three Way Conference Call TheeSpace can host conference calls and support three way conference calls Initiating a Conference Call 1 Pick up the handset press or enable the headset by pressing HEADSET to establish a call 2 Press another available LINE key to wait for the dial tone Dial the phone number of the third party and press SEND If the call is established press CONF to initiate a three way conference call If the call is not established press LINEx key to resume the previous call 3 Press the previous LINE key to enable the call to join the conference Ending a Conference Call Press HOLD to pause the conference call and put all parties on hold If you want to speak to an individual party select the corresponding blinking LINEx key Issue 01 2012 06 20 Huawei Proprietary and Confidential 22 Copyright O Huawei Technologies Co Ltd Huawei IP Phone eSpace 6850 User Manual 5 Using the eSpace 6850 If the caller hangs up the other two parties hang up automatically and the conference ends If either the second party or the third party hangs up the rest two parties establish the two way conversation If both the second party and the third party hang up the caller will hang up automatically In this case the conference ends 5 2 10 Voice Messages CO note Each line has a separate voice mail account Each account requires a voice mail portal number to be configured through the Voice M
30. tting page End User Password This parameter allows changing the login password of an end user This field is case sensitive with a maximum length of 30 characters IP Address The eSpace 6850 operates in two modes e DHCP PPPoE Mode All the field values for the static IP mode are not available even though they are stored in the Flash memory The eSpace 6850 acquires its IP address from the first DHCP Issue 01 2012 06 20 Huawei Proprietary and Confidential 15 Copyright O Huawei Technologies Co Ltd Huawei IP Phone eSpace 6850 User Manual _User Manual eee 4 Configuring the eSpace 6850 _ server that the eSpace 6850 detects on its LAN To use the PPPoE feature set the PPPoE account The eSpace 6850 establishes a PPPoE session if any of the PPPoE fields are set Host Name and Domain Name The special DHCP options that are added to the DHCP Discover and DHCP Request after configuration Preferred DNS The eSpace 6850 uses the DNS server if Preferred DNS is configured e Static IP Mode Configure all of the following fields IP address Subnet Mask Gateway Default Router IP address DNS Server 1 primary and DNS Server 2 secondary 802 1X mode This parameter is set to perform the 802 1X authentication when the IP phone is connected to a switch You can click Disable to disable the authentication function and click EAP MDS to perform the registration authentication Identify ID used during the 802 1x authentic
31. uter 2 Enter the IP address of the phone in the address box of the browser If the phone is properly connected to a working Internet The format of the address is XXx xxx xxx xxx in which xxx stands for a number from 0 255 You can use this number to access the Web configuration menu For example if the phone displays 10 10 10 1 enter http 10 10 10 1 in the address box of the browser 3 Enter the user password the default password is user to access the Web configuration menu Figure 4 1 Login page Login Issue 01 2012 06 20 Huawei Proprietary and Confidential 13 Copyright O Huawei Technologies Co Ltd Huawei IP Phone eSpace 6850 User Manual 4 Configuring the eSpace 6850 4 3 Configuration Page This section describes the options of Status and Basic Settings on the Web configuration page The functions available for the end user are as follows Status Display the network status account status software version and MAC address of the phone Basic Settings Basic preferences such as date and time settings Figure 4 2 Status page eSpace 6850 Executive IP Phone Device Configuration S HUAWEI Status Settings Accounts Extension Boards Software Version 1 0 2 42 STATUS MAC Address IP Address Product Model Part Number Software Version boot core base prog aux dsp 08 19 A6 76 F4 DD 192 169 1 74 eSpace 6850 9620004110A 1 0 1 19 1 0 1 31 1 0 2 14 1 0
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