Webmail User Manual
Contents
1. Maiox test Deleted tema i Drafts E nbox Sent tems Figure 2 7 Subject size test mallenable com Funny Joke 13 06 Mar 31 test malenable com Presentation as Promised 13 05 Mar 31 test mallenable com What are vou doing tonight 13 05 Mar 31 testiimallenable com au Howsit 13 03 Mar 31 ttinsley rocketmall com hello L09 Feb19 30KB Page 8 Of 45 MailEnable Webmail Message Display Window When a mail message is clicked on in the previous pane the Message List Window shows further details and the body of the message is displayed From here you can Reply Reply All Forward or Delete a particular message Within this screen you will also find whether a message contains an attachment Figure 2 8 a fee sae ion all Enable i Curren Folder nior __ 3 Delete Selected Move Items to Folder Deleted Item Gol HAEN i er fy eat erties noe Piers Weel EARE fee ee ieo i eta rae iE ees AY ease OMpOSE i FLNECK Inbox eCalendar LU Contacts IroIers if Options A Log Or E E i From Subject Date 7 Size bi LEST aE SLE Wy JORE ao Ae n T O A SS test mallenable com Presentation as Prghised 1305 Mar3t 1KB C a amp test malenable com What are you daiga tonight 13 05 Mar 31 1 KB O a amp test malenable com au Hows 13 03 Mar 311 KB E O Mailbox test D oA indeyarodetmalcom hello l09Feb19 30KB Deleted tems Figure 2 9 Q2. 0 Attachments Message Priority Normal Notify me when message read test mailenable com i test imailenable com Co CN uw Subject Re Presentationas Proms Original Message From test mailenable com To Bltitest mailenable com agt Sent Tue 30 Mar 2004 15 05 29 1200 cb gt Subject lt b gt Presentation as Promised Figure 4 9 test malenele com estan com As you can see the From and To boxes are automatically filled and the message that was originally sent is added to the message so the new receiver previous sender can read what was originally written and then knows what the reply is to These From and To boxes can be edited and added to Page 23 Of 45 Reply All Button Figure 4 10 View Headers Subject Meeting From test mailenable com 4dd bo Contacts To testi mailenable com Date Tue 30 Mar 2004 15 19 07 1200 Hi Test Just to let you know the meeting room booked for next Thursday has changed due to a womens aerobic class we will now be on level 131 room Sh Cheers Tony The Reply all button is used when you want to reply to a message but the message was sent to several users and the reply is required to be sent to all original recipients these fields are again automatically entered as shown below Figure 4 11 PR BEEING ES essade Priority Normal 1 Notity me
3. Doc MailEnable X Table of A Chapter 1 INTRODUCTION TO MAILENABLE SOFTWARE scccssessssesstesstesseesees 3 MailEnable Webmail Introduction MailEnable Requirements and Getting Started Chapter 2 MAILENABLE KEY FEATURES OVERVIEW i cssesssstessssssesesesseeseueegeenseeeses 5 MailEnable Webmail Toolbar MailEnable Webmail Folders and Storage MailEnable Webmail Message List Window MailEnable Webmail Message Display Window Chapter 3 COMPOSING AND SENDING EMAIL MESSAGEG 0 csscsscseesseesestessenteenees 10 Composing a New Message Addressing and Label Text Boxes Selecting a Contact stored in Address Book Email Body of Text Text Box Attaching a File Document Email Send Arrival Options Notify Arrival Option Email Message Priority Option Selecting Contact from Address Book Editing Contact Stored Details Chapter 4 RECEIVING AND READING EMAIL MESSAGEG cccescessestecsteeeseereees 20 Receiving and Viewing Email Messages Reading Mail Messages Functions in Display Message Window Reply Reply all Forward Delete Buttons Add to Contacts button on Message Display Window Attachments View Chapter 5 MAILENABLE CALENDAR sceseesssetesesteeeeseeess 28 Creating an appointment Appointment Settings and features Appointment Description Attendees Date settings Time settings Appointment Location Appointment Notes Appointment Editing Saving or updating an Appointment Page I
4. POP Retrieval allows you to pull messages From remote POPS systems Please update the details For the remote POPS host Mall Server Port Lisername Password APOP Authentication hs l Cownload new messages only leaving messages on remote server M Enabled Cancel When this screen is displayed it is simply a case of entering the name of the mail server into the Mail Server text box and the username and password of the Pop mail account into their respective text boxes Once this is done there are three settings that have to be entered a tick in the small white text box has a setting of yes into any of the above settings The setting descriptions for each of the three Pop settings are below APOP Authentication This is a setting that will have to be set if the server that the mail is stored on uses APOP Authentication Download new messages only MailEnable will keep track of messages that have been downloaded from the remote server and will not download a message twice Enabled If enabled the email will be retrieved from the remote server Once these configurations are all set and correct click on the Update button as shown here _Update and above then on the next mail receive the POP mail will be received into the Inbox The configuration settings are saved and shown for future reference similar to the example below Page 37 Of 45 Figure 6 7 This page allows you to specify settings For
5. 2004 gt gt Wednesday 7 April 2004 Ls a i ee ie 45 6 7 8 9 10 11 12 13 14 15 16 17 Le Lo 2021 22 23 24 OO 00 25 26 27 28 29 30 Page 28 Of 45 Appointment Settings and features Figure 5 3 Description Teacher meeting SS Attendees S Ga Start Time fi1 30 Finish Time iza Location OSE Notes Figure 5 4 From test malenable com au aaa From This setting is used to select the address of the individual who created the appointment or who is hosting the appointment Use the dropdown menu to select a different contact Appointment Description Figure 5 5 Description Teacher meeting Description This text box is used to give the appointment an appropriate name This description is used in the scheduled time slots Figure 5 6 Example L 0 UO 11 00 Teacher meeting Page 29 Of 45 Attendees Figure 5 7 Attendees Attendees This text box is used to input peoples email addresses that will be attending the appointment Please note that when an attendee is specified in the attendee s text box a notification is sent to attendee Another way of quickly choosing attendees is by clicking the Edit button and selecting attendees from the contacts window Refer to Figure 5 8 Please refer to the Contacts section of this manual Figure 5 8 A MailEnable Address Book Microsoft Internet Explorer BRE Current Director
6. Di z Ll a k al Rep Ma Re a i m Biim ig Subject Meeting From test mailenable com 4dd to Contacts To testi mailenable com Date Tue 30 Mar 2004 15 19 07 1200 Hi Test Just to let you know the meeting room booked for next Thursday has changed due to a womens aerobic class we will now be on level 131 room Sh Cheers Tony Page 9 Of 45 Chapter 3 COMPOSING AND SENDING EMAIL MESSAGES Composing a New Message To compose a new email you firstly click your left mouse button onto the compose button as depicted below Upon clicking this button a new Compose New Message window will open similar to the one below in figure 3 2 Figure 3 1 pm pe E e Ls i bo a i 5 y r E Te e by pe bi a e Figure 3 2 corpose amp Check Inbox Calendar Lil contacts Folders Wf Options MeLoa Off f apend Cancel Attachments Message Priority Normal f T Notify mewhen message read Fromm test mailenable com To Ot Ce e Bee a Subject DC l Attachments No Attachmeng Within the window depicted in Figure 3 2 you can see five entry boxes as shown below they are where you enter all information required to send an email message Each section requires a left mouse click at the beginning of the white text box as shown above Page 10 Of 45 Addressing and Label Text Boxes From test mallenable com Combo Box Drop Down Arrow The From combo box as sh
7. Fie Eat Wew Favortes Togs Hel a e eh QA Qh aes Gite dy 5 hd F Pi m www mail mepco com pk mewebmail Page 3 Of 45 MailEnable Logon Screen Once your internet sight is accessed the following logon screen will appear Figure 1 2 e MailEnable Web Mail Microsoft Internet Explorer B a IE oj x File Edit View Favorites Tools Help di Back ED H 7a search GaFavortes Media Ea Bra il Sl Address E http imesrvO4 imewebmail base enterpriseflang EN login asp eGo Links aia Please enter your Username and password to logon Username Passwooud SRI enterprise 2 ailEnable Pry td 2001 2003 All rights reserved is computer program is protected by copyright law and international treaties nauthorized reproduction or distribution of this program or any portion of it may result in severe civil and criminal penalties Done iS fee Local intranet A our user information to access your email is entered here Figure 1 3 Username Username Password Password Skin Username Your username by this time has been supplied to you by your administrator and usually resembles the first section of your email address This username is entered into the Login section above Password Your password should be known at this time and will be entered into the Password text box as above Skin The skin is the design of the displayed interface withi
8. a new message check inbox and delete mail From this toolbar you have access to mailbox options which includes password change pop mail retrieval mail redirection mail auto response and modify generic mail settings The Enterprise calendering feature is accessible here and is used for reminders organising meetings and obtains usual calendering features The Log Off option here provides a fast secure way to log off any mail box and return to the log on screen Figure 2 2 Figure 2 3 s compose Check Inbox Calenda LU Contacts Folders W Options MLogO Bo mail Enable Current Folder inbon Delete Selected Move Items to olier Deeietliensv Go lt lt 21 gt 3 E DS From Subject Date Y Size a thinsley rocketmall com hello 1 09Feb19 30K El Mailbox test Deleted tens For a more in depth view of the Web Mail Interface Toolbar advance to Chapters 3 4 and 5 Page 6 Of 45 MailEnable Webmail End User Manual MailEnable Webmail Folders and Storage Contained in this side window called Folders you will find organisation or storage folders for your mail Typically this section on a new mail box will contain Contacts Drafts Inbox and Sent Items folders The folders section can be modified and will be covered later in this manual for the moment though be aware that this button instigates modification of these folders Figure 2 4 Compose Check Inbox Calen
9. body of text that is required to be sent in the automatically replied message The text is entered into the text box shown below under the Auto Response Enabled check box Once the text is entered then a left button click of the mouse on the Update button as shown here _Update and below will confirm the Auto Response To disable the function a removal of the tick from the Auto Response Check box will ensure the Auto Response is no longer generated Figure 6 10 i L Compose Check Inbox ZElcalendar LU contacts Folders Options BLog Off itogin POP Retrieval Redirection AutoResponse Filtering Settings This page allows you to specify and enable disable a message that is automatically returned to those sending messages to this mailbox T Auto Response Enabled Update Page 39 Of 45 Figure 6 12 To enable the filtering feature a tick has to be placed in the Enable Mailbox Filtering Filtering Figure 6 11 adjacent the update button Initially you have to add a filter into the list by clicking the Add button In the filter edit screen there are various options to create filters 4 A Add Filter To enable a filtering criteria a tick is to be placed in the appropriate filtering criteria Message filtering allows you to defined rules and actions that are triggered when messages are delivered to this mailbox Filter Description eee Noter You can use asterixes
10. business terms is usually equated to For Your Inclusion or For Your Perusal Figure 6 17 I Message To or ec Message To or Cc This filtering criteria is a combination of To and Cc This is useful when messages contain a specific email address that could be in the To and in the CC fields of the message Figure 6 18 ma I III F iattachments 386 ade adp adt t bas bat cmd com icre dot Attachments This filtering criteria is used to filter out specified attachments inputted into the text box The correct syntax for specifying a file format is file format This useful for detecting viruses The filter pickups the file extension if an antivirus utility is installed it will clean the infected file Page 41 Of 45 Figure 6 19 E Message Subject Contains Message Subject Contains This filtering criteria is used to block emails that contain specific subject contents Figure 6 20 I Message Contailris Message Contains This filtering criteria is used to block emails that contain any type of text inputted into the text box Most spam these days is blocked by filtering what the email contains Eg An Email contains Sexual content then in the filtering criteria Message Contains we can input the word sex and all emails with content sex will be filtered Action Figure 6 21 When the above conditions are met I would like the Follo
11. can change a log in password create an auto response or change the generic settings of the MailEnable program Generic settings in this example include time zone displayed language characters and a signature can be created to be inserted automatically on all email settings Figure 6 1 Bi MailEnable Enterprise Edition Web Mail Client Version 1 5 Microsoft Internet Explorer lenterpriselangjEN deFauk asp hess 8 http met mewebrmal base PENGE tell enavle i urrent Folder Inbox Delete Selected Move Items to Folder Deleted Items Go No Messages F Mailbox test Deleted tems Page 34 Of 45 When the Options button is clicked the following window will appear within this window you will find three to five tabs depending how the software has been configured Login Pop Retrieval Redirection Auto Response and Settings are the possible tab options the first and foremost left tab Login allows a user to change their Login Password Figure 6 2 This screen allows you to change your password To change your password please enter your current password new password and a confirmation of your new password Lagin testiaime Current Password New Password Confirm New Password Figure 6 3 Logiri beshome Current Password Hew Password Confirm New Password Within these text box fields it is an easy task to c
12. clicking on the email address or subject of a particular selected email This will inturn display the message content in the display box as shown below Figure 4 3 l a a l il bukser be Mail Enaole curent Folie inbor DDeleteSelected Move Itemsto Folder Deleted tens 60 kiei py From Subject Date Sze test malenable com Funny Joke 05 Mars LKB Fd test malenable com Presentation as Promised 305 Maral 1 KB M J amp test malenable con What are you doing night 1205 Mar3l 1 KB ria S test malenable com au Howsit 13 03Mar3l LKE CS tinsey roctetmal com hel L09Feb 19 30KB D Mailbox test Deleted tens Figure 4 4 Subject Meeting From test mailenable com Add to Contacts To test mailenable com Date Tue 30 Mar 2004 15 19 07 1200 Hi Test Just to let you know the meeting room booked for next Thursday has changed due to a womens aerobic class we will now be on level 131 room Sh Cheers Tony Page 21 Of 45 Functions in Display Message Window Within this message display window a user can reply to a message sender s forward a message and its contents to other email addresses or delete a particular message to the Deleted Items folder An email sender s address can be added straight to the Contacts Folder from this window and an email header details can be displayed Any attachments that have been sent with the message can be viewed from this display window also All de
13. email address that is to receive the redirected mail is then written in the Redirect mail to text box If a copy of the messages after redirection is to be kept in the mailbox so in effective duplication is required then a tick is to be placed in the tick box adjacent to the Keep a copy in mailbox If a tick is not placed into this box then the mail will be moved from the mailbox to the account selected for redirection if the box is ticked then the mail is copied rather than moved Page 38 Of 45 Figure 6 9 EScompose Check Inbox cal ar U contacts Folders af olor te Login POP Retrieval Redirection Auto Response Filtering This page allows vou to specify an SMTP address where your messages should be forwarded to I Redirect mailto E keepa copy in mailbox Email Auto Response Options Auto Response is a function that automatically replies to any email address that sends an email to a user Often used when a staff member of a business goes on holidays this utility can write an auto Response message letting everyone who sends mail to the person on holidays know that he she is on holidays and cannot be contacted or will be back into the office on a certain date To enable this tick is to be placed into the Auto Response Enabled check box by clicking the left mouse button on the check box adjacent to the Auto Response Enabled text Upon doing this it is simply then a requirement to enter the
14. sending or delivery options displayed after the compose button has been pressed In this tab you will find the option of being notified when a recipient of an email opens the email to read an auto reply from the recipient back to the sender notifies of a particular message being opened From this tab a priority tag can be placed on an email to alert the email recipient to the importance that the mail be read or opened The choices available for these tags are Low Normal or High Figure 3 14 M Cancel Attachments Message Priority Narmal F Motit me when message read Send When you are ready for an email to be sent click on the send button and the email will be delivered a Cancel A click on this button will clear all that is currently being created and return back to the Inbox there is no way to return back to message you were working on so be careful when using the Cancel button Attachments Message Priority Mormal T hetit hen message read Figure 3 14b X Cancel Attachments _ Message Priority Normal _ IT Notity me when message read Attachments This button will allow the user to enter the attachment screen and enable organization addition and deletion of attachments Figure 3 14c Message Priority Normal I Notity me when message read High Ta C a Message Priority This is where a message priority tag can be set th
15. the POP Retrieval POP Retrieval allows you to pull messages From remote POPS systems Mall Server Po sername Status mallenablecomau 0 Enabled Edt Delete add Pop Retrieval Account Edit To edit the account settings that are configured as above simply click on the Edit button as shown here Edit and above the edit screen will appear in the same format as in Figure 6 7 Pop Retrieval Account Deletion To delete a POP mail account simply click on the Delete button as shown here Delete and on the previous page in Figure 6 7 The window below will then appear asking to confirm deletion if certain the account settings are to be deleted and the account is no longer required to be checked confirm by left clicking the Delete button as shown below Figure 6 8 This page allows vou to specify settings for the POP Retrieval POP Retrieval allows vou to pull messages from remote POPS systerns You are about to delete the following remote POPS host from POP Retrieval Mail Server mailenable comau Port 110 Username test pai ne Email Redirection Options Redirection of email is a useful utility allowing email that is received into the MailEnable Webmail account be transferred to any another email account this can be for many reasons often sent for backup or storage If email is required to be redirected a tick is to be placed in the check box below adjacent to Redirect mail to text box then the desired
16. to the reply buttons previously mentioned in that a new window containing the message that is desired to be sent is displayed This time however the From box is the only one automatically filled From here you just enter a To address of where you want to send the message and it s details then the message will be sent along with any attachments Figure 4 15 a Forward test Microsoft Internet Explorer File Edit Tools View Favorites Help Message 2 Priority SET TW T Attachments Subject Fwd test Sttachment Wo Attachments i Original Message a Fram Ian Marga one To lt test maile rable com au Sent Tue 6 Apt 2004 09 13 07 1000 lt b gt Subject lt b test test Figure 4 16 i fectamalenabe comal Page 25 Of 45 Delete Button Figure 4 17 Subject tast From Tan Margarone 4dd to Contacts To tesh imailenable canm au Date Tue 6 Spr 2004 09 13 0 1008 Figure 4 18 If a message is required to be deleted into the deleted Items folder a left mouse click on the delete button will remove the file from the inbox and place it in the deleted items folder Add to Contacts button on Message Display Window Using the Add to Contacts button will allow the user to conveniently add the sender of an email to the Contacts folder once this button is clicked the Add Contact entry form will be displayed
17. Of 45 Chapter 6 MAILENABLE EMAIL ACCOUNT OPTIONG sssscssssesstesseeseeeseessseeseeeaes Options Button Password Change Set up POP email account retrieval Pop Account Add Edit and Delete Mail Box Redirect Options Mail Box Auto Response Options Mail and Account Options Viewing or Opening Email Attachments Generic Mail Settings Page 2 Of 45 Chapter 1 INTRODUCTION TO MAILENABLE SOFTWARE MailEnable Webmail Introduction Webmail is an email service that uses a web browser as an interface allowing the viewing sending receiving editing and deleting of email just as you would with your standard email clients such as Outlook or Eudora Webmail has many advantages for business and consumers alike there is also a distinct advantage for mobile users as access to email can be achieved through any computer in the world that has access to the internet and contains a web browser The MailEnable Webmail service is similar to services such as hotmail yahoo and other Webmail services that are available through the internet with easy access emails can be viewed while on a remote server instead of having to download messages with each account login A unique advantage with MailEnable Webmail is larger files can be attained through the service than with the other industry email services previously mentioned With MailEnable there is no limit on email size this ensures that all files are received which can be detrimental to business and
18. a MailEnable Address Book Microsoft Internet Explo er 0 o x contacts bi Directory Recipients Current Directory Add Button Update Cancel Page 13 Of 45 From here you left click on a name of the person an email is to be sent and then left click on the Add button as shown here Add and also in Figure 3 13 When the Add button has been clicked and an email selected the address will show in the right hand panel as shown over in Figure 3 14 Figure 3 14 F MailEnable Address Book Microsoft Intern 5 x Current Directory Contacts Directory Recipients alexllorantei mallenable com au Harry pimiwestend com au joeblowi iprimus comau Jale Llorente Add Update Cancel This process as described above can be repeated as many times as required so as to add several receivers of the one email message Page 14 Of 45 Email Body of Text Text Box The message box pictured below in Figure 3 15 and is where you can type the body of your message or letter Finally from here the message is ready to be sent providing an attachment is not required to be sent along with the message or some options on the email are required to be set The attachment of files and email options will be covered later in this manual Figure 3 15 From test madenabl cm B Subject Attachments SAMPLE ZIP 1 KE Page 15 Of 45 Email Send Arrival Options There are email
19. a receive of all emails After logging into an email account all email addresses that are configured will be ready for viewing at any time a left button mouse clicking on the inbox will display all received emails An email check can also be made by clicking on the get mail button within the Opening Webmail Interface as discussed earlier in this manual below is Figure 4 1 that shows the location of the button within the Interface Figure 4 1 Pas no f tae A ee F h i ee Ce ate Foders iM Spions A Log Gn tait well Enable A Delete Selecte Move Items to Fo der G n g be l gt gt test mallenable com Presentation as Prom sed 13 05 Mar 31 1 KB C a amp test mallenable com What are you doing night 13 05 Mar 31 1 KB IETS x Sy test mailenable com au Homsi ISOS Mert 1R E O Mailbox test Fo ttinsley racketmall com hello L09Feb19 30KB Deleted tems A Drafts A Inbox B Sert tems Figure 4 2 Li JiRepy qiiReply All Subject Meeting From test mailenable com Add to Contacts To test mailenable com Date Tue 30 Mar 2004 15 19 07 1200 Hi Test Just to let you know the meeting room booked for next Thursday has changed due to a womens aerobic class we will now be on level 131 room Sh Cheers Tony Page 20 Of 45 Reading Mail Messages Once all emails have been received into the inbox of an account holder there are two ways to view a message one is simply
20. as wild cards and commas to delimit multiple string values Filtering Criteria Criteria Data O O OZO M Message From C nage To Ro G mi Message Cc E IT Message To or Cc oe Se I attachments Cm Message Subject Contains Tm Message Contains when the above conditions are met Twould like the Following action to occur Action Gelete the Message a multiple email addresses are used then they are to be separated by a semi co dr iititiple attachments are separated using commas Please refer to the Action dropdown menu for moving filtered emails Page 40 Of 45 Filter Description Figure 6 13 Filter Description Within this text box a name or a description is given to the filter being created Eg Spamming Filter Filtering Criteria Figure 6 14 aeda EEE E Message From e Message From is a filtering criteria preventing delivery from specific email addresses or creating ways to handle a specific email from a Sender Figure 6 15 E Message To Message To similar to From the To address field allows the creation of criteria based on the delivery to an email address or a group of receiving email addresses Figure 6 16 COC EE eV _ O E Message c Message Cc The Cc criteria line is the same as the To criteria line in that any email address entered here the filter will identify Cc is an abbreviation of Carbon Copy and in
21. box to determine which ones are new Once the messages are downloaded the user then processes them in offline mode responding to messages filing messages to various local folders etc The POP protocol does not allow you to create manage or manipulate folders or messages on the mail server Figure 6 5 ae _ Se ES a E z m e r i E a f a z 1 I r H a 2 J i 1 f in a i d i I 1 a i itl iL cuiCaendat Contacts Folders Mi Options Log Gt j TE sete a paral m p ni i r i Ie aoe A tr i aT a z a n l a F Tan x 1 vy E i 4 Conese check bax aiie 1 i i ij 1 7 I af I Ld N meee Reorection duto kesnonse Fiternng e a RGU N ae 1 i Ei i is I i an apy aur SELE J A l i in UL J H nE vou T THe page cows youto sey settings or the POP Retreval POP Rtv los you ta pu messages fre retete POF tans i r MaSever e ee Stats tin lena con T ste ki Page 36 Of 45 Add Pop Retrieval Account After the Add button as shown here Add ond above is clicked with the left mouse button the following configuration screen appears If unsure of any following settings contact the IT department or Administrator of your account Figure 6 6 i l Compose Check Inbox EE Login POP Retrieval Redirection AutoResponse Filtering Settings This page allows you to specify settings For the POP Retrieval
22. cher meeting Click here to open appointment edit window Please note If an appointment is created and there are no attendees you not able to add any attendees in the appointment editing screen Figure 5 15 Description e Appoinkment Attendees Private Appointment Start April a fF 2004 030 Finish 10 30 Figure 5 16 Status Confirmed Status Displays if the appointment has been created and attendees have received a confirmation note regarding the appointment To once again save changes made to the existing appointment you click the UP4t button To delete an existing appointment you click the 2 t button and it takes you back to the Calendar page Page 32 Of 45 Saving or updating an Appointment When the appointment is freshly created or edited the avel or appointment and return to the Calendar window Refer to Fig 9 17 Figure 5 17 a M a eee aS ae fms ST Re Pree mt nba Pest senda Contact Folders Options GE mail nable 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 teacher meeting Zt ioo friends birthday Page 33 Of 45 Chapter 6 MAILENABLE EMAIL ACCOUNT OPTIONS Options Button Within the MailEnable Webmail Interface below there is a button called options as shown below this will after being selected with a left mouse click bring up a new options screen Within this screen you
23. dar LL Contacts Folders Mf Options Logoff mail Enable Current Folder Inbox LA De ate Selected Move Items to Folder Deleted Items Go F c gt From Subject Date v Size T amp S trinsleyi rocketmal com hello 1 09Feb19 30KB daisi gt gt El Mailbox test c Deleted tens Pia Drafts Figure 2 5 Ei Mailbox test e Deleted items 9 Sent tems Page 7 Of 45 MailEnable Webmail Message List Window Within this preview pane you can view all your messages that are stored in any of the Folders as discussed in Folders and Mail Storage on page 6 This window will show you all email properties such as who the mail is From Subject the Date of delivery and the Size of the message From here you can move a particular message or selection of messages to a Deleted Items folder It is within this display section that you can also view what folder you are viewing along with this you are able to move mail between folders and with folders containing large quantities of mail viewing page advancements can be achieved Figure 2 6 praana Subject Date Y Size Funny Joke L305 Mar Sl 1 KE test mallenabie com S amp S test malenable com Presentation as Promised 13 05 Mar3l 1 KB A Q testo malenable com What are you doing tonight 13 05 Mar 31 1 KB M A amp _testi mallenable com au Howsit 13 03 Mar 311 KB M o tinseyarochetmal com hello 1i09Feb19 S0KB a
24. essage To further elaborate on this Bec is an abbreviation of Blind Carbon Copy and when a person receives a message from the Bcc box they can see all other people that received the message however no other recipient except for the sender knows that the email addresses in the Bcc box have received the email Subject The Subject message box is where a short description of what the message to be sent is about or what it contains Attachments iNo Athachments 7 The Attachments combo box is where a short description of what the message to be sent is about or what it contains From here after clicking as with previous message boxes a further screen will appear as below where you can browse your computer in a standard windows explorer window for files to attach one at a time When you navigate to a file that is needed to be attached to a message select it and then click with left mouse button on the below add button Page 11 Of 45 Figure 3 9 File Mame Browse adda Continue Attaching a file is quite simple all is required is a left mouse click on the Browse button which is shown Once this is done the MailEnable program will invoke a typical windows file browser window shown below where a user can navigate their computer environment and select a file for attaching Choose file Look in PA Desktop E My Documents InstManz 0 0 156 is a w My Computer BW InstScreenshot 0 0 43 History se My Net
25. hange the login password by typing in the current password in the Current Password text box as pictured above Following this the new password that a user is wanting to set gets typed in both the New Password and Confirm New Update Password text boxes Once this is completed the Update button as shown here and above is clicked using the left mouse button The old password upon completing this has then been changed and a success message as shown below will be displayed Figure 6 4 Liser Account Details Password changed successfully Clase Page 35 Of 45 Pop Retrieval Options The next tab of options allows the configuring of a POP account for retrieval once clicking on the Pop Retrieval Tab the following will be presented From here if a user right mouse clicks on the Add buiton as depicted above then the following screen Figure 6 5 will be generated The POP protocol has been around for quite a few years and is supported by a large number of e mail clients POP was designed to be used as an offline protocol in which users connect to a server and download messages in their inbox to their local PC or MAC system The user has the option of removing messages from the server or leaving them on the server not recommended Leaving messages in the inbox on the server can create a great deal of extra load on the server system since each time the user reconnects the POP server must once again scan all of the messages in the in
26. in this screen below you will see that the Name Type and Size of the attached file are displayed Figure 4 23 The Following files have been attached to this mal message Name Type Size Hosting Controller doc applicationjbinary 45KB To view the file a left mouse click on the file name will prompt the user to either save the file to a directory or run the file in the relevant program e g If it was a Microsoft Word file then the document would be opened in Word Page 27 Of 45 Chapter 5 MAILENABLE CALENDAR Mailenable Webmail Enterprise version incorporates a calendar feature which allows users to schedule appointments This calendar is used to navigate between months so that a user can view scheduled appointments Figure 5 1 re we oe me check o RIMI A che sy Optio B 4 J Compose eck Inbox EE Calendar Contacts Foiders lv Options Log a ati lt lt Aprii2004 gt tuesday 6 April 2004 ee u 4 5 6 7 8 9 10 MM TC NNCC 11 12 13 14 15 16 17 eee lt lt TEN lt lt Ce pe e do ge veS eoe 06 30 16 19 20 21 22 23 24 25 26 27 20 29 30 E E Mailbox test Deleted items i Drafts New Appointment Inbox 5 Sent tems 05 00 08 30 09 00 09 30 10 00 mE 11 00 MED 12 00 PR Creating an appointment To create new appointments simply click the new appointment button located under the calendar Figure 5 2 April
27. is setting is displayed to a recipient and allows them to know the importance you the sender place on them reading the email Figure 3 14d gt Send M Cancel Ss Attachments Message Priority Normal F Motit me When message read When you place a tick in the box by clicking in it as below M Notify me when this message is read An email will be auto replied when a recipient reads the message Please note that the recipient is able to prevent this from happening if they have their client verify whether to send notification Page 16 Of 45 Selecting Contact from Address Book Contacts are a central repository of all people or companies that have information stored about them name phone number and email are an example of some fields that can be stored about each contact To view all contacts that have been added to the MailEnable interface firstly you have to enter the directory of the contacts to do this left mouse click on the Contacts button as shown below this will display a list of all contacts that are associated with this current user Figure 3 18 i ap send X cancel Attachments _ Message Priory jeres Fram testi mailenable com T Ee Bce Subject Attachments Ne Attachments After the Contacts button has been selected as above a list similar to below will show all available and entered contacts As it is shown below each contact in the contact list di
28. n Web Mail at present there is only one interface Enterprise but in subsequent editions to follow more skins and displays will follow Logging In To log in now all you have to do is click the left mouse button on the 1911 button as shown here and in Figures 1 2 and 1 3 Page 4 Of 45 Chapter 2 MAILENABLE KEY FEATURES OVERVIEW The MailEnable Web Mail Interface The Webmail interface is the home of all functions and services for your email service from here you can perform all email maintenance and storage tasks The interface is designed for ease of use and acts similar to any other email client you may have used in the passed Using this interface is the only way to Send Receive Delete Check Create and manage Webmail For a more in depth view of the Web Mail Interface advance to Chapter 3 Figure 2 1 H m T Hi sie I i Hana 7 d E i iT 1 i en ate F i 7 ee y i j Aea r i hi EE MTS E PT fe Ean er Liar TERE OM LIne AR Ey q compose Check Inoox syCalendar LU Contacts Folders Mf Options A Log Ot mail Enable LI rent Folder Inbo K de ete elected i Move Item sto Folder Deleted Items sil G0 PEIEE E gt hwm Subject Datey Size i d _ttinsey rocketmall com hela 1 03 Feb13 0K Mailbox test Page 5 Of 45 MailEnable Webmail Toolbar The toolbar is the source of all mail functionality it is from the orange square below in figure 2 2 that you can compose
29. op down arrow will display the available languages and another click to select the desired time zone setting from there An auto signature enabled function can be enabled within this tab screen an auto signature is a body of text that is sent on the bottom of emails usually containing a senders details such as location contact details and in some cases even a disclosure informing a recipient of an email that if received it is for their eyes only An auto signature can be selected by firstly clicking and selecting the check box and placing a tick within From there type the details of the auto signature within the text box After these settings have been configured a left mouse click on the Update button shown Update here and below confirms the settings Page 44 Of 45 Figure 6 32 J MailEnable Enterprise Edition TE http met1 mewebmail base enterprise lang EN deFault asp mail Enable E Mailbox test Deleted tems D Sent tems oe 3 Character Set 150 8859 1 Latin 1 Default GMT 10 00 Canberra Melbourne Sydney ne T I would like to compose my messages in the following Format Number of messages displayed in list view Move Deleted Messages to Deleted Items Folder Page 45 Of 45
30. own here in the figure is simply a way to select the email address that is wanted to be sent from This address will show up at a recipients inbox as a senders address This email address can be changed if there is several email addresses configured for a user inbox to select simply left click your mouse on the combo box drop down arrow and then select or left click the address you want to send from To M The To combo box is where an email address in entered for the destination of a sent email It is important that the address is correctly typed as one incorrect keystroke of a letter or number in this combo box will ensure an email does not reach it s destination To select an email address from an address book all that is required is a left click on the To label as in above fig ca EE The Cc combo box has the same functionality as the To combo box in that any email address entered here will receive the email message along with any attachments attachments will be covered later in the manual Cc is an abbreviation of Carbon Copy and in business terms is usually equated to For Your Inclusion or For Your Perusal Ace The Bec combo box has the same functionality as the Cc combo box and any address entered here will again receive the message The fundamental difference between the two Cc and Bcc is any recipient of a message in the To and Cc combo boxes will not know the Bcc address has received the email m
31. r bal Move Message to Quarantine Folder This action moves the filtered message to a created folder called Quarantine in the folders tree Page 43 Of 45 8 Deleted tems 4 Dratte m InEgoz gt Quarantine E Sent tems Figure 6 31 Settings Options Within this Settings tab the configuration settings allow the change of Character sets for alternate languages it allows the selection of the senders users Time Zone and also allows a Friendly Name to be entered that will be sent along with an email address Friendly Name within this text box a so called friendly name can be entered this name is delivered along with the email address usually a nickname is used in this field This entry is made by clicking in the email text box adjacent to the Friendly Name title and typing in the desired name Character Set this is a setting that can be configured to allow different languages and different language characters to be sent in an email To change the Character set a left mouse click on the combo box drop down arrow will display the available languages and another click to select the desired language setting from there is required Time Zone any of the 24 regions of the globe loosely divided by longitude throughout which the same standard time is used This setting is used in message headers and helps in the display of times of email sends and receives To change the Time Zone a left mouse click on the combo box dr
32. rn f F ba Tee i Comooge i ar Ino Wy fale F wh ee af i A diali M Wig opose Cheklar cake lcrtts Feliers M Optie logo i AWG Ea a stare Tahal pend X Cancel Atachnerts Message Pry Noral ptiyme when mes Fron fest mellenable com T O o n Bec OO SE Subjert oo O O Attachments o Attachments Page 18 Of 45 Edit Contact Details A contact s details can be edited from the Contact display tab shown below in Figure 3 23 to open i this screen a left click on the button shown here and below in Figure 3 22 is required These contact details within this new Contact Details screen can be edited or created simply by left clicking in the Field text box and adding or editing the text Figure 3 22 _ lt 2 Deleted Selected Page 1of 1 Go To al Full Name Sickname E Mail Address Cell Phone Pm a Uy Alex Lorente Lolly alesllorente mallenable com au 0423506789 E a LU sadfasdf asdfasdf asdfasfd Figure 3 23 Tiene m LastName lite oo Filiae Hex Lorente Nikname ih EMail divert na Phone i i Pone M KEEN Department Page 19 Of 45 Chapter 4 RECEIVING AND READING EMAIL MESSAGES Receiving and Viewing Email Messages Receiving emails and reading emails is a relatively simple task using MailEnable Webmail after an email account has been configured for use a simple log in as discussed earlier is all that is required for
33. splays a summary of information about each contact entry Figure 3 19 i Current Folder Contacts add Contact lt Q Deleted Selected Page 1 of 1 z Go Tol E Full Name 0 Alex Llorente Ei 2 i sadfasdf E Mail Address Cell Phone alexllorente mailenable com au 0423506769 asdfasdfimasdfasfd If you click on a contact line similar to the one above a complete listing of information about a particular contact will be shown A display of what can be stored and what is stored for a contact is shown over in figure Figure 3 20 Figure 3 20 Contact Card Alex Llorente First Name Alex Last Name Llorente Title Initial Full Name Alese Llarente Nickname Lolly E Mail alexllorente imallenable com au Phone H 99345679 Phone W 09456789 Business asdfsadfasdfasdfasdfasdfsadfasdf Phone M 0473506 739 Department Page 17 Of 45 From this screen if it is required to send an email to the particular contact there is a short cut to open up a new message screen that will already contain the contacts email address in the To line All that is required to send an email to the contact selected is a left mouse click on the email address depicted above in purple sometimes the email address will be shown in blue This will then invoke a new email message screen shown below in Figure 3 21 where a new message can be created Figure 3 21 tala i pf gli bt A Sa aco
34. tails of a message are displayed here including subject sender s details receivers address and the date and time of the message having been sent This information is all displayed within the header and underneath this header is the actual written message Reply Button To reply to a sender from here a left mouse click on the reply button will invoke a reply message window that acts similar to a compose new message window but the address of the recipient and sender are automatically entered Figure 4 6 d Reply quiReply Al af Forward 3 Delete i Print view Headers Oy l eting From test mailenable com Add to Contacts To test mailenable corn Date Tue 30 Mar 2004 15 19 07 1200 Hi Test Just to let you know the meeting room booked for next Thursday has changed due to a womens aerobic class we will now be on level 131 room Sh Cheers Tony The reply message window is shown below Figure 4 7 i wp Send Cancel attachments Message Priority Normal I Notify me when message read From testi imailenable com a cies ktesti mailenable com ne O we Subject Re Presentation as Promised Attachments No Attachments Original Message From test mailenable corn To Mtstesti mailenable com gt Sent Tue 30 Mar 2004 15 05 29 1200 lt b gt Subject lt b gt Presentation as Promised Page 22 Of 45 Figure 4 8 peed cancel
35. users alike as files can be received anywhere in the world without rejection A positive feature of MailEnable is it s virus protection as all scanning and cleaning of email and files is seamless it can be completely configured at a server level so a user is not aware of the scanning but can be sure that viruses are not accepted and are not inadvertently sent to other users Most virus protection applications are configurable and supported using the MailEnable Webmail service this allows varying degrees of protection and gives the freedom to set and personalise the attribute of email virus scanning MailEnable Webmail Requirements and Getting Started To access MailEnable Webmail a user has to firstly have an account this should be arranged through the department of Manager MIS MEPCO Compuer Center Multan Once an account has been established an authorized user simply logs on to a PC and accesses the internet then using a web browser the user can access the Webmail internet sight logon screen where logging into a user inbox is required If unsure how to access the internet and use a browser on a PC contact info mepco com pk If unsure what your web address for MailEnable is contact linfo mepco com pk In this case and the case throughout this manual we will use MAILENABLE COM for our example where you see this you should change MAILENABLE COM to your respective DNS name Figure 1 1 A about blank Microsoft Internet Explorer
36. when message test mailenable com au alexllorentem mailenable cam au wD Bcc ailroberts mailenable com au j Re test No Attachments Ariana be nn A Fram Ian Margarone To lt hestm mailenable com au gt Sent Tue 6 Apr 2004 09 13 07 1000 qb gt Subjecki lt fbS test test Le zizi Figure 4 12 test mailenable com Ad Ta test mailenable cam test mailenable cam beng mailenable com hayley libbist hotmail com Gre Jichnmew bigpond cam AGE Subject fe Thats what I am talking abaut Attachments fino Atkachments X As seen previously in Figure 4 11 and 4 12 it is noticed that after the reply all button is selected the new message box automatically entered all previous recipients of the email in the To From and Cc text boxes These boxes and recipients can be edited and deleted as before Page 24 Of 45 Forward Button Figure 4 13 T http meti mewebmail base enterprise lang EN Forms MAL prerie a3 D67OT2Z376I 3328D37 DANE E ioj xj File Edit view Favorites Tools Help http timetiimewebmailbasejenterpriseilang EN Form o ee A Qsan a a ee EEL ui _x Delete 4 Prin Mb ee hs View Headers l Subject tesk From Ian Margarone 4dd to Cop tacts To testimailenable corm au Date Tue 6 Apr 2004 09 13 07 1000 test Figure 4 14 When an email is received and the message is to be sent on to another email address the Forward button can be used this is similar
37. wing action to occur Action Delete the Message The action conditions in the dropdown menu are the actions the filter takes when the filtering criteria is met Figure 6 22 Action Delete the Message Delete the message If this is selected in the action menu the message will be deleted and sent to the deleted items folder Winilhioe tPS Drafts A inbox of Sent tems Figure 6 23 Figure 6 24 Action Move Message ta Folder bd Folder Marne Move Message to Folder If this is selected in the action menu the message is moved to a folder that is created when a folder name is given Page 42 Of 45 gt Mailbox test Aik 4 Deleted tems Draft Irina Eh Mews Folder oj Sent tems _ Figure 6 25 Figure 6 26 Action Copy Message to Folder Folder Mame E l Copy Message to Folder This action makes a copy of the filtered message and puts it in the folder that gets created Fii mri Taner F virg E O Mailbox test an 4 Deleted tems A Dratt oo Inbox 4 Mews Folder EM Me o E ean n E Figure 6 27 Figure 6 28 Action Mave Message to Junk Mail Folder a Move Message to Junk Mail Folder This action moves the filtered message to a created folder called Junk in the folders tree E O Mailbox test fa g Deleted tems A ET ___ Figure 6 28 Figure 6 30 i Action Move Message to Quarantine Folde
38. with the fields of Name Nickname and email address automatically entered as below in Figure 4 19 This information can be edit ed by clicking in the relevant text box as displayed below again in Figure 4 20 Figure 4 19 _ View Headers Subject tast From Ian Margaro Add to Contacts To tesbatimailenable corsa Date Tue 6 4pr 2004 09 13 07 1000 Addto Contacts Figure 4 20 i Contact First Name alex Initial Last Name Llorente Full Name Slex Llorente From lan Margarane Title Aickname Lolly E Mail alexcllorente mailenable com au Phone H ssese79 Phone W s9456769 O20 Phone M o423506789 lt s Business OE Department Page 26 Of 45 Attachments View Button Within the Display message screen you will find an icon with the picture of an envelope this button will allow a user to view an attachment that was sent with a message An attachment is a file or document that is sent through with a message Gale 4 21 CE x EIN 4 fi a ty Aake Spi ine Reply Al bled See From lan Margarone Add to Con Tor test imalenable comau Date Tue 6 Apr 2004 11 05 01 1000 a WEEN Figure 4 22 Once this button has been clicked the following screen over page will appear it is through this screen that you can view or execute the file that was attached with an email There is a summary of information about the file placed
39. work Places MailEnable Software End User Manual _ G4 Adobe Acrobat 5 0 PA ocy4Docs Se Gdobe Photoshop Elements 2 0 Te lpub Canon LASER SHOT LBP 1120 EI SETUPNT ape F Prot Antivirus af Shortcut ta UTZO03 im Mero Starkomarek GY RealOne Player File name Files of type All Files Cancel A My Network P Once selected the text box will resemble something similar to the one below where the text box displays the location of the file selected From here the final step is to left mouse click on the add button and the file attachment will be complete and your attachment should show as in Attachments Hosting Controller doc 45 KB Page 12 Of 45 If after selection of a file it was required to be removed a left mouse click on the Attachment button in main display window display a screen as below from here the delete button as shown below will remove the file from your email message Figure 3 12 The Following files have been attached to this mail message Name Type WESHLEKL OLL application binary Delete WESHLSTB DLL application binary Delete EXAMPLE ZIP application binary Delete Selecting a Contact stored in Address Book Within this screen and through this process at the beginning of each line e g To Cc BCc after a click on either of these labels another screen will appear so you can select a preconfigured and stored email address this screen is shown below in Figure 3 13 Figure 3 13
40. y Contacts Directory Recipients alexilorentem rmailenable com au sadfasdf Add Update Cantel Date settings Figure 5 9 Date This where you set the appointment date Time settings Figure 5 10 Start Time 10 00 Finish Time 11 00 z Start and Finish times These two dropdown menus are used to set the start and finish time for the appointment Appointment Location Figure 5 11 Page 30 Of 45 Location Location This is where you input the location of the appointment Eg In Student lounge Appointment Notes Figure 5 12 Example Notes Please bring your notebook to the meeting bu Notes This section is used to include any additional information regarding the appointment Saving or cancelling an appointment After the appointment configuration is complete click on the save button to save the appointment settings Or click Cancel lto return to the Calendar page Figure 5 13 Example From ateena Description Teacher meeting Attendees mooo d Edi Date fai 7 feo Start Time i130 Finish Time i230 Location PT Notes 4 Page 31 Of 45 Appointment Editing Once an appointment has been created you can always go back and edit the appointment if there is any additional information to be added Editing an existing appointment is simple just click on the scheduled appointment window Figure 5 14 Example 30 P Logi 2 Tea
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